Samsung GQ65QN94BAT User Manual

Displayed below is the user manual for GQ65QN94BAT by Samsung which is a product in the TVs category. This manual has pages.

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E-MANUAL

Thank you for purchasing this Samsung product.

To receive more complete service, please register your

product at

www.samsung.com

Model Serial No.

To directly go to the page that provides instructions on

how to use the manual for visually impaired users, select

the Menu Learning Screen link below.

"Menu Learning Screen" Link

Contents

Guide

Connections

7Connection Guide

9 Connecting an Antenna (Aerial)

10 Connecting to the network

15 Displaying your mobile device screen on the TV

17 Connection Cables for External Devices

19 Switching between external devices connected to the TV

22 Connection Notes

Remote Control and Peripherals

25 About the Samsung Smart Remote (QLED TV/The Frame

(43-inch or larger models)/The Serif/OLED TV)

28 About the Samsung Smart Remote (The Frame (32LS03B

model)/BU8 Series)

31 About the Samsung Smart Remote (The Sero)

34 Connecting the Samsung Smart Remote to the TV

35 Controlling External Devices with a Samsung Remote

Control - Using the Universal Remote

35 Learn how to use Samsung Smart Remote

36 Using Anynet+ (HDMI-CEC)

37 Controlling the TV with a Keyboard, Mouse or Gamepad

39 Entering Text using the On-Screen Virtual Keyboard

Smart Features

41 Using Smart Hub

46 Using Ambient Mode

52 Using Art Mode

59 About the Media Home Screen

62 About the Menu Home Screen

66 Using a Samsung account

68 Using the Shortcuts

71 Using Workspace

78 Using the Apps Service

82 Using the e-Manual

84 Using the Internet

85 Using SmartThings

90 Playing pictures/video/music

96 Using Multi View

98 Using Bixby

103 Using the Game Bar

TV Viewing

108 Using the Guide

112 Recording programmes

115 Setting Up Schedule Viewing

116 Using Timeshift

117 Buttons and functions available while recording a

programme or Timeshift

119 Using the Channel List

121 Using the channel edit function

123 Using a Personal favourites List

124 TV-Viewing Support Functions

Picture and Sound

131 Using Intelligent Mode

134 Adjusting the Picture Quality

137 Picture Support Functions

139 Setting the Viewing Environment for External Devices

143  a Sound Mode and Expert Settings

145 Using the Sound Support Functions

System and Support

148 Using the Time Functions and the Timers

151 Using the Power and Energy Saving Functions

153 Using the Panel Care Functions

154 Updating the TV's Software

155 Using the Parental Settings function

156 Audio and Video Functions for the Visually or Hearing

Impaired

162 Using Voice Assistants on the TV

163 Using Other Functions

165 HbbTV

166 Using a TV Viewing Card (“CI or CI+ Card”)

169 Teletext Feature

Precautions and Notes

173 Before Using the Recording and Timeshift Functions

175 Supported broadcasting audio options

176 Read Before Using Apps

177 Read Before Using the Internet Function

179 Read Before Playing Photo, Video or Music Files

191 Read After Installing the TV

192 Supported Resolutions for UHD Input Signals

193 Resolutions for Input Signals supported by 8K models

(QN7**B Series or higher)

194 Supported Resolutions for FreeSync (VRR)

195 Read Before Connecting a Computer (Supported

Resolutions)

198 Supported Resolutions for Video Signals

200 Read Before Using Bluetooth Devices

201 Licences & Other Information

Troubleshooting

Picture Issues

203 The screen is  or has become dark

204 The picture is not bright, or the picture colours do not look

clear

205 The picture colours are black and white or do not look the

way they should look

205 The TV automatically turns off by itself

206 TV (The Frame TV) cannot be turned off.

206 Unable to power on

206 The TV remains on or does not turn on automatically.

207 Unable to  a Channel

207 The TV image does not look as good as it did in the store.

207 Displayed video looks blurry

208 The picture is distorted.

208 There is a dotted line on the edge of the screen.

208 The picture won’t display in full screen.

208 The Subtitle function in the TV menu is deactivated.

209 Subtitles appear on the TV screen.

209 The HDR of the connected external device turns off.

Sound and Noise Issues

210 How can I connect an audio device to the TV?

210 There is no sound or the sound is too low at maximum

volume.

210 The picture is good but there is no sound.

211 HDMI (eARC) is connected, and there is no sound.

211 The speakers are making an odd sound.

211 The sound is interrupted.

212 Whenever a function is used on the TV or the channel is

changed, the TV voices the activity. The TV explains in voice-

over the video scenes displayed on the screen.

212 The TV audio is not being played through the Sound bar or

A/V receiver.

212 The sound is not heard clearly.

213 The volume of the external device cannot be adjusted.

213 I want to turn the TV and audio device off and on at the

same time.

Channel and Broadcast Issues

214 "Weak or No Signal" displayed in TV mode or cannot 

channel.

214 The TV is not receiving all channels.

214 The subtitles are not provided on a digital channel.

214 Broadcasting is deactivated.

External Device Connectivity Issues

215 The "Mode Not Supported" message appears.

215 The video is OK but there is no audio.

215 I want to connect to a PC and mobile device via screen

mirroring.

216 No screen appears when connecting the TV to an external

device.

216 I want to connect to a Bluetooth speaker.

216 The PC screen does not appear or it 

Network Issues

217 Wireless network connection failed. Unable to connect to a

wireless access point. Unable to connect to the network.

217 Wired network connection failed.

217 Connected to a local network, but not to the Internet.

Anynet+ (HDMI-CEC) Issues

218 What is Anynet+?

218 Anynet+ does not work. The connected device is not

displayed.

218 I want to start Anynet+. I also want the connected devices to

turn on when the TV is turned on.

219 I want to exit Anynet+. It is inconvenient to turn on other

devices because the TV also turns on. It is inconvenient

because the connected devices (e.g. set-top box) turn off

together.

219 The message "Connecting to Anynet+ device..." or

"Disconnecting from Anynet+ device" appears on the screen.

219 The Anynet+ device won't play.

Remote Control Issues

220 The remote control does not work.

220 External devices cannot be operated with the TV remote

control.

Recording Issues

221 The Timeshift or recording function cannot be used.

221 Cannot record videos received from an external device or

Samsung TV Plus.

221 The "Format Device" message appears when the Timeshift

or recording function is used.

221 The recorded  on the TV are not played back on a PC.

Apps

222 I launched an app, but it's in a different language. How can I

change the language?

222 The app does not work properly. Its image quality is poor.

222 The Smart Hub Home Screen keeps appearing whenever you

turn on the TV.

Media Files

223 Some  are interrupted during playback.

223 Some  can't be played.

Voice Assistant Issues

224 The voice commands do not work well.

224 Bixby/Alexa answers although I did not call it.

224 I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.

225 Voice recognition does not work with the Samsung Smart

Remote unlike other features. There is no response even if

the Voice Assistant button is pressed.

225 During voice recognition, the heavy load message appears

and the function does not work.

225 I want to see weather information of the desired area.

Other issues

226 The TV is hot.

226 The TV smells like plastic.

226 The settings are lost after 5 minutes or every time the TV is

turned off.

226 The TV is tilted to the side.

226 The stand is wobbly or crooked.

226 A POP (TV’s internal banner ad) appears on the screen.

227 The TV is making a popping noise.

227 The TV is making a humming noise.

227 The TV narrates the screen events in voice-over.

Diagnosing TV operational issues

228 Self Diagnosis

228 Cannot select Signal Information in Self Diagnosis.

229 Reset Smart Hub

229 Reset picture

229 Reset sound

Getting Support

230 Getting support through Remote Management

230 Finding the contact information for service

230 Requesting service

FAQ

The TV Screen does not Display Properly

The TV does not Turn On

The Picture is Distorted, or No Sound Comes Out of the

Sound Bar

Network Access is not Available

There is No Sound or the Speakers are Making an Odd Sound

The Remote Control does not Work

Updating the Software

Accessibility Guidance

Menu Learning Screen

267 Using the Remote control

269 Using the accessibility menu

273 Using the TV with Voice Guide on

275 Using the guide

279 Using Schedule Viewing

280 Using the Channel List

282 Recording

285 Using Smart Hub

288 Launching the e-Manual

289 Using Bixby

Guide

Learn how to use various features.

Connections

You can watch live broadcasts by connecting an antenna cable to your TV and can get access to the network by

using a LAN cable or wireless access point. Using various connectors, you can also connect external devices.

Connection Guide

You can view detailed information about external devices that can be connected to the TV.

Menu Connected Devices Connection Guide Try Now

It shows you how to connect various external devices such as video devices, game consoles and PCs using pictures.

If you select the connection method and an external device, the connection details appear.

•Audio Device: HDMI (eARC), Optical, Bluetooth, Wi-Fi, Wi-Fi Speaker Surround Setup

•Video Device: HDMI

•Smartphone: Screen Sharing (Smart View), Screen Sharing (Tap View), Samsung DeX, SmartThings, Camera

Sharing, Apple AirPlay

•PC: HDMI, Screen Sharing (Wireless), Easy Connection to Screen, Apple AirPlay, NFC on TV

•Input Device: Remote Control, USB Keyboard, USB Mouse, USB Gamepad, USB Camera, Bluetooth Device

•Game Console: HDMI

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•External Storage: USB Flash Drive, Hard Disk Drive (HDD)

Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2

minutes).

Some functions may not be supported depending on the model or geographical area.

The connection method and available external devices may differ depending on the model.

Connection Guide

Audio Device

Video Device

Smartphone

Input Device

Game Console

External Storage

HDMI (eARC)

Optical

Bluetooth

Wi-Fi

Wi-Fi Speaker Surround Setup

HDMI Troubleshooting

Connect audio devices, such as speakers, sound bars, headphones,

or home theatres, to your TV.

The image on your TV may differ from the image above depending on the model and geographical area.

- 8 -

Connecting an Antenna (Aerial)

You can connect an antenna cable to your TV.

An antenna connection is not necessary if you connect a cable box or satellite box.

The port on your TV may differ from the following  depending on the product model and region.

It is best to connect the both connectors using a Multi-Switch or DiSEqC Switch, etc and to set Aerial Connection

Type to Dual.

A connection method may differ depending on the model or geographical area.

The DVB-T2 system may not be supported depending on the geographical area.

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Connecting to the network

You can get access to the network through your TV.

Menu Settings All Settings Connection Network Open Network Settings

Try Now

 network settings to connect to an available network.

Establishing a wired network connection

Menu Settings All Settings Connection Network Open Network Settings

Wired

If you connect a LAN cable, the TV automatically accesses the network.

If the TV does not automatically connect to the network, refer to "Wired network connection failed." in "Troubleshooting".

To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (100/10 Mbps)

* Shielded Twisted Pair

The TV will not be able to connect to the network if your network speed is below 10 Mbps.

This function may not be supported depending on the model.

Wired networks are not supported by some models.

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Establishing a wireless network connection

Menu Settings All Settings Connection Network Open Network Settings

Wireless

Make sure that you have the wireless access point's name (SSID) and password settings before attempting to

connect. The network name (SSID) and security key are available on the wireless access point's 

screen. See the wireless access point's user manual for more information.

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Wireless Connection

Select your Wi-Fi network.

Refresh

Manage Saved Networks

The image on your TV may differ from the image above depending on the model and geographical area.

If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).

If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or

PBC button on your access point within 2 minutes. The TV will connect automatically.

To view or delete previously connected network names (SSIDs), move the focus to Manage Saved Networks, and then press

the Select button.

To disconnect Wi-Fi, select Disconnect in Menu Settings All Settings Connection Network

Network Status. Try Now

Checking the network connection status

Menu Settings All Settings Connection Network Network Status Try Now

View the current network status.

Resetting Your Network

Menu Settings All Settings Connection Network Reset Network Try Now

Restore the network settings to the factory default.

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Turning on the TV with a mobile device

Menu Settings All Settings Connection Network Expert Settings Power On

with Mobile Try Now

You can turn on the TV using a mobile device connected to the same network as the TV.

This function is available with a mobile device connected to the TV through the SmartThings app or the Apple AirPlay

function.

Apple AirPlay may not be supported depending on the model or geographical area.

Connecting an IP control device to the TV

Menu Settings All Settings Connection Network Expert Settings IP Remote

Try Now

You can connect an IP control device to the TV remotely to manage your IP device.

To use this function, Power On with Mobile must be turned on.

Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only

if an authorised third-party custom controller is installed and   for a Samsung TV and if your Wi-Fi

network is password protected.

This function may not be supported depending on the model or geographical area.

Allowing to connect a wireless network

Menu Settings All Settings Connection Network Expert Settings Wi-Fi

Try Now

You can enable the connection to Wi-Fi.

To connect a wireless network, the function must be active.

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Allowing to connect the Wi-Fi Direct

Menu Settings All Settings Connection Network Expert Settings Wi-Fi

Direct

When using Wi-Fi Direct, you can connect directly with other devices and share content without using a wireless

router.

To maximise the network performance when a 6 GHz access point is connected, turn off the Wi-Fi Direct function.

This function may not be supported depending on the model.

Changing the name of the TV

Menu Settings All Settings Connection Device Name Try Now

You can change the name of the TV on the network. Select User Input at the bottom of the list and change the

name.

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Displaying your mobile device screen on the TV

You can watch the screen of your mobile device on the TV screen through Smart View, Apple AirPlay or Tap View.

When you start screen sharing with a mobile device (Smart View/Apple AirPlay/Tap View), the TV screen switches

to the Multi View or mobile device's screen. Watch multiple contents at the same time with the Multi View screen.

This function may not be supported depending on the model.

For more information, refer to "Using Multi View".

Using Screen Sharing (Smart View)

For information on how to share the screen with your mobile device, refer to Menu Connected

Devices Connection Guide Smartphone Screen Sharing (Smart View). Try Now

• To turn off Screen Sharing (Smart View), disconnect the mobile device or press the button on the remote

control.

• Using the Smart View menu on your mobile device, you can change the settings such as aspect ratio.

Using Apple AirPlay

Use AirPlay if you are an iPhone or iPad user. For more information, refer to Menu Connected Devices

Connection Guide Smartphone Apple AirPlay. Try Now

This function may not be supported depending on the model or geographical area.

To use Apple AirPlay, make sure Menu Settings All Settings Connection Apple AirPlay Settings is

enabled.

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Using Screen Sharing (Tap View)

Tap your mobile device on the TV, you can watch the Multi View or mobile device's screen through the TV screen.

When you tap a mobile device on your TV while running a music app on your mobile device, the TV screen switches

to the Music Wall screen.

Enable Tap View on your mobile device.

For more information about  refer to "Enabling Tap View".

Turn on the screen of your mobile device.

Tap your mobile device on the TV. The TV screen switches to Multi View, Music Wall, or mobile device's screen.

When you perform Tap View while in Ambient Mode or Art mode (only in The Frame models), only the mobile device's

screen appears on the TV.

Watch the Multi View, Music Wall, or mobile device's screen on the TV screen.

This function may not be supported depending on the model.

This function is available in Samsung mobile devices with Android 8.1 or higher.

Music Wall screen is a function that allows you to enjoy music along with visual video effects that change according to the

genre and beat of the music.

The displayed TV screen may differ depending on the model.

This function enables Screen/Sound Mirroring by detecting vibrations generated when you tap the mobile device on the TV.

Be sure to tap away from the TV screen and bezel corners. It may be scratched or broken to the TV or mobile device screen.

We recommend using your mobile device with the cover in place and lightly tap it on any external edge of the TV.

Enabling Tap View

Enable Tap View in the SmartThings app.

Depending on the SmartThings app version, you may need to register the TV with your mobile device.

This function may not be supported depending on the model.

Launch the SmartThings app on your mobile device.

Select Settings ( ) in SmartThings app on your mobile device.

Set Tap View to on.

Upon connection for the  time, select Allow on a pop-up window of the TV.

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Connection Cables for External Devices

You can view detailed information about the connection cables for external devices that can be connected to the TV.

Cable name Image Description

HDMI

Each cable simultaneously transmits digital video and audio signals

from an external device to the HDMI port on the TV.

Cables are divided into various types according to the types of input/

output ports on external devices.

HDMI

MINI HDMI

HDMI

Micro HDMI

HDMI

USB Type-C

HDMI

DisplayPort

Mini DisplayPort

HDMI

- 17 -

Cable name Image Description

DVI

HDMI

DVI to HDMI cables can transmit only digital video signals and not

audio signals. We recommend that you use HDMI to HDMI cables.

Optical

Optical cables are used to transmit audio signals to external

speakers with low signal loss.

Optical cables can't transmit video signals.

Component

Component cables transmit analogue signals.

The video signal is separated and transmitted to the red, green and

blue terminals to provide HD (1080i) pictures. The audio signal is

transmitted to the red and white terminals.

Composite

Composite cables transmit analogue signals.

The video signal is transmitted to the yellow terminal and the audio

signal is transmitted to the red and white terminals.

Available connection cables may differ depending on the model or geographical area.

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Switching between external devices connected to the TV

You can switch between TV programmes and the content of external devices.

Menu Connected Devices

When you select a connected external device on the Source screen, the output of the selected device is displayed on

the TV's screen.

On the Standard Remote Control, press the SOURCE button.

To control a device (Blu-ray player, game console, etc.) that supports universal remote control with the TV's remote control,

connect the device to an HDMI port on the TV, and then turn on the device. The output displayed on the TV is automatically

switched to the output of the device or you can  universal remote control for the device automatically. For more

information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote".

When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the media

content listed on the device.

This function may not be supported depending on the device and geographical area.

Editing the name and icon of an external device

Menu Connected Devices

You can change the port name for a connected external device or add it to the Home Screen.

Universal Remote

Edit

Information

Add to Home

Connected Devices

The image on your TV may differ from the image above depending on the model and geographical area.

Move the focus to a connected external device.

Press the down directional button. The following functions become available.

Available functions may differ depending on the port type.

- 19 -

1.Universal Remote

You can control external devices connected to the TV using a Samsung remote control. Run the Universal Remote

menu to register the external device.

This function may not be supported depending on the model or geographical area.

For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal

Remote".

2.Edit

You can rename the input ports and change the device icons.

3.Information

You can view detailed information about an external device.

4.Add to Home

You can add the port of an external device to the Home Screen for quick switching.

- 20 -

Using additional functions

You can use the following features on the Source screen.

•USB and Mobile Camera

Connect a USB camera, or use the SmartThings app on your mobile phone to connect a camera.

Connect a camera to use video call, home workout, and other new features.

For details on how to connect, refer to Camera Sharing ( Menu Connected Devices Connection Guide

Smartphone Camera Sharing).

This function may not be supported depending on the model or geographical area.

•Workspace

Use the TV to access your PC via remote PC or Screen Sharing (Wireless).

For more information, refer to "Using Workspace".

•Connection Guide

Displays device connection instructions.

For more information, refer to "Connection Guide".

•Universal Remote

Lets you register external devices to your Samsung remote control and control them using the Remote.

This function may not be supported depending on the model or geographical area.

For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal

Remote".

- 21 -

Connection Notes

When connecting an external device, note the following.

The number of connectors and their names and locations may differ with the model.

Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors

and their names and locations may differ with the manufacturer.

Connection notes for HDMI

• The following types of HDMI cables are recommended:

– High Speed HDMI Cable

– High Speed HDMI Cable with Ethernet

– Premium High Speed HDMI Cable

– Premium High Speed HDMI Cable with Ethernet

– Ultra High Speed HDMI Cable

• Use an HDMI cable with a thickness of 17 mm or less.

• Using a non-certified HDMI cable may result in a blank screen or a connection error.

• Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.

• This TV does not support HDMI Ethernet Channel. Ethernet is a Local Area Network (LAN) built with coaxial

cables standardised by the IEEE.

• Use a cable shorter than 3 m to get the best UHD viewing quality.

• Many computer graphics adaptors do not have HDMI ports, but have DVI or DisplayPort ports instead. If your PC

does not support HDMI video out, connect your PC with a DVI to HDMI or HDMI to DisplayPort cable.

• When the TV is connected to an external device such as a DVD/BD player or a set-top box via HDMI, power sync

mode will be automatically activated. In the power sync mode, the TV continues to detect and connect external

devices via HDMI cable. This function can be deactivated by removing the HDMI cable of the connected device.

This function may not be supported depending on the model.

- 22 -

Connection notes for audio devices

• To obtain better TV audio quality, connect a sound bar or A/V receiver to the TV.

• If you connect an external audio device using an optical cable, the Sound Output setting automatically changes

to the connected device. However, to make this happen, you must turn on the external audio device before

connecting the optical cable. To manually change the Sound Output setting, do one of the following:

This function may not be supported depending on the model.

– Use the Quick Settings screen to change to the connected device:

Use the Select button to select Optical on the Sound Output menu. ( Menu Settings down

directional button Sound Output). Try Now

– Use the Settings screen to change to the connected device:

Select Optical on the Sound Output menu. ( Menu Settings All Settings Sound Sound

Output). Try Now

Refer to the sound bar's user manual when connecting it to the TV.

• An unusual noise coming from a connected audio device while you are using it, may indicate a problem with the

audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.

• Digital audio is only available with 5.1 channel broadcasts.

Connection notes for computers

• For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported Resolutions)".

• If you want to connect your PC and TV wirelessly, both of them must be connected to each other on the same

network.

• When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage

system, sharing may not be supported due to the network’s configuration, quality or functionality, for example, if

the network has an NAS (Network-Attached Storage) device.

- 23 -

Connection notes for mobile devices

• To use the Smart View function, the mobile device must support a mirroring function such as Screen Mirroring or

Smart View. To check whether your mobile device supports the mirroring function, refer to the mobile device's

user manual.

• The Screen Sharing (Smart View) feature may not operate smoothly in a 2.4 GHz environment. For better

experience, 5.0 GHz is recommended. 5 GHz may not be available depending on the model.

• To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. To check whether your mobile

device supports Wi-Fi Direct, refer to the mobile device's user manual.

• The mobile device and your Smart TV must be connected to each other on the same network.

• Use AirPlay if you are an iPhone or iPad user. For more information, refer to Menu Connected

Devices Connection Guide Smartphone Apple AirPlay. Try Now

This function may not be supported depending on the model or geographical area.

• The video or audio may stop intermittently, depending on network conditions.

• When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage

system, sharing may not be supported due to the network’s configuration, quality or functionality, for example, if

the network has an NAS (Network-Attached Storage) device.

Connection notes for Portrait Mode

• If you connect the Auto Rotating Accessory (sold separately) to the TV, you can use the TV in Portrait Mode.

• To use the computer or console, connected via HDMI to the TV, in Portrait Mode, you need to change the device

setting. Change the screen to Portrait Mode from the computer or console.

Portrait Mode is supported when a computer that uses Windows 10 or later or a console that supports Portrait Mode is

connected.

This function may not be supported depending on the model.

- 24 -

Remote Control and Peripherals

You can control TV operations with your Samsung Smart Remote. Pair external devices such as a keyboard for ease

of use.

About the Samsung Smart Remote (QLED TV/The Frame (43-inch or larger

models)/The Serif/OLED TV)

Learn about the buttons on the Samsung Smart Remote.

- 25 -

Button Description

(Power)

Press to turn the TV on or off.

For The Frame model, When watching TV, press to switch to Art mode. In Art mode, press to

switch to the Media Home. Press and hold to turn off the TV completely.

(Voice Assistant)

Runs Voice Assistant. Press and hold the button, say a command, and then release the button to

run Voice Assistant.

The supported Voice Assistant's languages and features may differ by geographical

region.

(Settings / Number /

Colour button)

Each time you press this button, Settings menu / virtual numeric pad / Option pad with Colour

buttons are displayed alternately.

• Use this button to access additional options that are specific to the feature in use.

• Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter

numeric values. Select numbers and then select Done or Enter Number to enter a numeric

value. Use to change the channel, enter a PIN, ZIP code and etc.

When pressed for 1 second or more, the Shortcuts menu screen appears.

If the Colour Button appears with a number strip on the screen, select the Colour Button

and then select a  colour by using the directional button (up/down/left/right). Use

this to access additional options that are  to the feature in use.

(Multi View)

Press the button to directly enter the Multi View function.

This function may not be supported depending on the model or geographical area.

Directional button

(up/down/left/right) Moves the focus.

Select Selects or runs a focused item. When pressed while you are watching a broadcast programme,

detailed programme information appears.

(Return)

Press to return to the previous menu. When pressed for 1 second or more, the running function

is terminated. When pressed while you are watching a programme, the previous channel

appears.

(Smart Hub)

Press to switch to the Media Home. From the Ambient screen, press to switch to the Ambient

Home.

For The Frame model, in Art mode, press to switch to the Art Home.

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Button Description

(Play/pause)

When pressed, the playback controls appear. Using these controls, you can control the media

content that is playing.

Press the button to use the recording or Timeshift function while watching the broadcast.

To use Game Bar, press and hold the button in Game Mode.

Game Bar may not be supported depending on the model or geographical area.

(Volume) Move the button up or down to adjust the volume. To mute the sound, press the button. When

pressed for 2 seconds or more, the Accessibility Shortcuts appears.

(Channel)

Move the button up or down to change the channel. To see the Guide screen, press the button.

When pressed for 1 second or more, the Channel List screen appears.

Press and hold the button up or down to quickly change the channel.

(Launch app button)

Launch the app indicated by the button.

Available apps may differ depending on the geographical area or contents provider.

This function may not be supported depending on the model or geographical area.

Use the Samsung Smart Remote less than 6 m from the TV. The usable distance may vary with the wireless environmental

conditions.

The images, buttons and functions of the Samsung Smart Remote may differ with the model or geographical area.

To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you

must  universal remote control for the device. For more information, refer to "Controlling External Devices with a

Samsung Remote Control - Using the Universal Remote".

To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect

the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)".

- 27 -

About the Samsung Smart Remote (The Frame (32LS03B model)/BU8 Series)

Learn about the buttons on the Samsung Smart Remote.

- 28 -

Button Description

(Power)

Press to turn the TV on or off.

For The Frame model, When watching TV, press to switch to Art mode. In Art mode, press to

switch to the Media Home. Press and hold to turn off the TV completely.

(Voice Assistant)

Runs Voice Assistant. Press and hold the button, say a command, and then release the button to

run Voice Assistant.

The supported Voice Assistant's languages and features may differ by geographical

region.

(Settings / Number /

Option button)

Each time you press this button, Settings menu / virtual numeric pad / Option pad are displayed

alternately.

• Use this button to access additional options that are specific to the feature in use.

• Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter

numeric values. Select numbers and then select Done or Enter Number to enter a numeric

value. Use to change the channel, enter a PIN, ZIP code and etc.

When pressed for 1 second or more, the Shortcuts menu screen appears.

(Colour button) When pressed, coloured buttons appear on the screen. Use this button to access additional

options that are  to the feature in use.

Directional button

(up/down/left/right) Moves the focus.

Select Selects or runs a focused item. When pressed while you are watching a broadcast programme,

detailed programme information appears.

(Return)

Press to return to the previous menu. When pressed for 1 second or more, the running function

is terminated. When pressed while you are watching a programme, the previous channel

appears.

(Smart Hub) Press to switch to the Media Home.

For The Frame model, in Art mode, press to switch to the Art Home.

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Button Description

(Play/pause)

When pressed, the playback controls appear. Using these controls, you can control the media

content that is playing.

Press the button to use the recording or Timeshift function while watching the broadcast.

(Volume) Move the button up or down to adjust the volume. To mute the sound, press the button. When

pressed for 2 seconds or more, the Accessibility Shortcuts appears.

(Channel)

Move the button up or down to change the channel. To see the Guide screen, press the button.

When pressed for 1 second or more, the Channel List screen appears.

Press and hold the button up or down to quickly change the channel.

(Launch app button)

Launch the app indicated by the button.

Available apps may differ depending on the geographical area or contents provider.

This function may not be supported depending on the model or geographical area.

Use the Samsung Smart Remote less than 6 m from the TV. The usable distance may vary with the wireless environmental

conditions.

The images, buttons and functions of the Samsung Smart Remote may differ with the model or geographical area.

To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you

must  universal remote control for the device. For more information, refer to "Controlling External Devices with a

Samsung Remote Control - Using the Universal Remote".

To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect

the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)".

- 30 -

About the Samsung Smart Remote (The Sero)

Learn about the buttons on the Samsung Smart Remote.

- 31 -

Button Description

(Power)

Press to turn the TV on or off.

• Select whether to switch the TV to Landscape Mode or Portrait Mode before turning off or to

turn off the TV without changing the orientation. To change to the desired setting, navigate

to Power Off Mode ( Menu Settings All Settings General & Privacy

Power and Energy Saving Power Off Mode) and change the setting.