Samsung HG49EJ470MK User Manual
Displayed below is the user manual for HG49EJ470MK by Samsung which is a product in the Hospitality TVs category. This manual has pages.
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SAMSUNG SMART HOSPITALITY DISPLAY
2018 Samsung
SMART Hospitality Displays
Legal and additional information
About Samsung
For more information
Samsung inspires the world and shapes the future with transforma-
tive ideas and technologies. The company is redening the worlds of
TVs, smartphones, wearable devices, tablets, digital appliances, net-
work systems, and memory, system LSI, foundry and LED solutions.
For the latest news, please visit the Samsung Newsroom at http://
news.samsung.com.
For more information about Samsung SMART Hospitality Displays,
visit www.samsung.com/business or
www.samsung.com/displaysolutions
Copyright © 2017 Samsung Electronics Co. Ltd. All rights reserved.
Samsung is a registered trademark of Samsung Electronics Co. Ltd.
Specications and designs are subject to change without notice.
Non-metric weights and measurements are approximate. All data were
deemed correct at time of creation. Samsung is not liable for errors or
omissions. All brand, product, service names and logos are trademarks
and/or registered trademarks of their respective owners and are hereby
recognized and acknowledged.
Samsung Electronics Co., Ltd.
416, Maetan 3-dong, Yeongtong-gu, Suwon-si, Gyeonggi-do
443-772, Korea
www.samsung.com
Connect, serve and entertain guests
with Samsung’s state-of-the-art
hospitality displays
Today’s tech-savvy hotel guests expect cutting-edge in-room enhancements as part of their stay.
These customers seek a differentiated environment that still provides a comfortable, at-home
feel through access to a variety of professional and personal content, applications and programs.
Samsung’s innovative hospitality displays offer new and exciting avenues for hotels to delight
and engage guests while improving their own operational efciency. An intuitive interface gives
guests complete control of their in-room settings while unlocking unlimited opportunities to stay
informed and entertained through a range of customized content. Hotels likewise benet from
more efcient communication and personalized customer service delivery without requiring a
signicant infrastructure overhaul.
Through a six-step innovation road map, Samsung is redening the hospitality experience and
helping hotel customers identify and implement the best display solutions for their brand,
business model and customer base. Take a look at how modern hospitality displays can create a
memorable and unique guest experience.
32
Solution innovation roadmap
Six Components:
Reinforce hotel
branding
Innovation step
Centralized
content
management
over coax
network
Upgraded,
IP-based
content
management
Mobile device
integration
for added in-
room enter-
tainment
High-end
solutions for a
superior guest
experience
LYNK REACH 4.0
(IP Mode) UHD Resolution
Bluetooth
Music Player &
Screen Mirroring
HMS Solution
Home Menu LYNK REACH 4.0
(Coax Mode)
Related solution
Compatible
product
HF690
HJ690U
HJ670U
HF693
HE590
HJ570
HJ470
HE460
Premium
Standard
Extensive
room
management
technologies
Premium
HF690(W/W)
Samsung’s slim-designed, all-in-one premium hospitality displays enable hotel operators to de-
liver a memorable, personalized guest experience while improving their own ef ciency. Through
brilliant picture quality and convenient room management, guests can enjoy the comforts of
home and seamless communication through their display.
54
Samsung’s HJ690U / 670U series hospitality displays offer hotel
guests the vivid picture quality of home entertainment systems on
their in-room screens. Through UHD upscaling technology, these
re ned displays showcase all content at UHD resolution (3,840 x
2,160), and with four times the pixels of the FHD standard.
Backed by a powerful quad-core processor, Samsung’s series 6 pre-
mium hospitality displays enable guests to access content faster. The
quad-core processor reduces boot-up times to less than two seconds,
and the display automatically updates itself even when powered off.
UHD-quality content delivery Powerful Performance
Hotels additionally can use LYNK REACH 4.0 to deliver customized
guest messaging. As guests arrive, hotel operators can greet them
with a personalized welcome message while also promoting on-
site amenities and promotions. Hotels can also provide the express
check-out service for added convenience through LYNK REACH 4.0
on HJ690U and HF690 / 693 displays.
Beyond consistent UHD quality, the HJ690U / 670U displays bring
the power of High Dynamic Range (HDR10+) picture re nement
to any hotel room. Using dynamic metadata that ne-tunes each
frame within a given program, HDR10+ technology delivers an
optimal, detail-rich and memorable viewing experience.
Personalized and proactive guest
engagement
Refi ned picture quality
SAMSUNG SMART HOSPITALITY DISPLAYS SAMSUNG VISUAL DISPLAY
HJ690U / HJ670U / HF690 / HF693
Personalized
Instant Message
Hotel PMS
Front Desk Guest Room
LYNK
REACH 4.0
HF690/693
(North America)
HJ690U/670U
LYNK
DRM
ST B
Plug and Play LYNK DRM
Sound Bar
Compatibility
Security Mode
SI
Compatibility
Swivel Stand
LYNK
DRM
ST B
Plug and Play LYNK DRM
Sound Bar
Compatibility
Security Mode
SI
Compatibility
Swivel Stand
Swivel Stand Slim Design
HE590 HJ570/470 HE460
Samsung’s standard hospitality displays elevate traditional in-room screens into multifunctional
content centers that hotels can use to delight and engage guests while simultaneously boosting
their own operational ef ciency. A streamlined operational framework and embedded connec-
tivity features simplify the deployment and management of an extensive content library across
multiple on-site displays simultaneously.
76
STB
SAMSUNG SMART HOSPITALITY DISPLAYS SAMSUNG VISUAL DISPLAY
Compatible with a range of System Integrator protocols Samsung’s
standard series hospitality displays (except HE460) make on-site
network integration signi cantly easier for busy hotel managers.
The displays align control of the display and set top box (STB) into
a single remote control to simplify management and get multiple
displays up and running in less time.
Samsung’s standard hospitality displays add both fl exibility and
convenience to the in-room environment. Each of the displays
includes a swivel stand for guests to customize their preferred
viewing angle and enjoy a clear, brilliant picture anywhere in the
room.
Hassle-free integration through STB
communication
Comfortable viewing through a swivel
stand design
Standard
HE590 / HJ570 / HJ470 / HE460
Samsung’s standard hospitality displays leverage the LYNK REACH
4.0 platform to streamline overall hotel maintenance. As a uni ed
content management solution, LYNK REACH 4.0 platform ampli es
service processes and allows hotel manager to maintain consistent
interaction with guests.
Centralized room management
Samsung’s HJ / HE series standard hospitality displays allow ho-
tels to use up to four simultaneous Welcome Video Channels that
deliver guest details about the facility and promotions. Targeting
speci c displays in the hotel, such as display in lobbies and restau-
rants, hotels create an opportunity to increase revenue.
Engaging welcome channels
Full Size
ALL Channel
Ch.3 Promotion/Event
Ch.1 Welcome Video
Ch.4 Local Attraction
Ch. 2 Hotel Info
Customized Size
Welcome Channel by Hotel
Guest Room A Guest Room B
Hotel Service Room
Guest Room C
98
SAMSUNG SMART HOSPITALITY DISPLAYS SAMSUNG VISUAL DISPLAY
Through the embedded TIZEN platform, each Samsung premium hospitality display includes an intuitive, customizable home menu
that streamlines content exchange between hotels and guests. This includes unlimited icons in the bottom scroll bar and the addition
of customized imagery and logo placement in the background. As a result, content managers can easily incorporate images, logos and
feature icons speci c to guest needs, and which reinforce special offers and hotel branding.
A tailored Home Menu
Beyond its advanced graphics capabilities, Samsung’s H.Browser technology empowers fast and accurate application development
from any location. All applications are compatible with, and can be developed and stored within, the TIZEN OS, and are backed by an
advanced Software Development Kit (SDK). The platform’s Web Simulator and Remote Web Inspector (RWI) tools further re ne appli-
cations through real-time performance and security testing.
Simple, compatible web app development
Backed by the powerful TIZEN operating system, Samsung’s hospitality displays ensure secure, seamless delivery of vital hospitality
content. The TIZEN OS arms each display with a rigid, three-layer protective structure that provides added defense across the applica-
tion, platform and system layers. This reinforced security also enables TIZEN’s integrated H.Browser technology to successfully render
2D and 3D content and achieve faster upload and response times.
Powerful graphic performance with enhanced security
• HTML5 and Standards Based
• TV Extended Web API
• Light Weight Web Simulator
• Ectensive Tool suite
• Live Debugging
• Real TV Connection
• Debugging & Profiling
• Tizen Community
Web App SDK Utility Tools & Support
Samsung’s standard hospitality displays include a dedicated home menu for seamless content delivery without requiring external de-
vices or network infrastructure installation. As guests arrive, hotels can create and share a brief welcome message and other relevant
stay information before switching to live programming. This convenient offering not only allows hotels to reinforce their brand, but
also enables guests to quickly view and navigate through frequently-used display features.
All-in-one content navigation
HJ690U
HJ690U HE590
HJ690U
HF690/693
(North America)
HF690/693
(North America)
HF690/693
(North America)
HJ670U
HJ670U HJ570/470
HJ670UHF690
(W/W)
HF690
(W/W)
HE460
HF690
(W/W)
Higher Graphic Performance
42 Fps 11 Fps
Low Graphic Performance
Tizen Conventional
Application Platform System
Samsung Hospitality display solution
H. Browser powered by TIZEN Home menu
Logo Image
Logo Image
movie/photo
Live Channel
Preferred
Features
Smooth
Text overlay
Customizable & Unlimited
Feature icons
3G
Lighting Door Sensor Thermostat Drape Control DND/MUR Signage Motion Sensor
Hotel PMS*
ROOM
Management App
HMS Server
Standard
Wireless
Protocol
*PROPERTY MANAGEMENT SYSTEM
Samsung’s LYNK Hospitality Management Solution (LYNK HMS) elevates in-room displays into
single-source content control and management hubs capable of communicating with multiple on-site
platforms and servers. This integrated management platform fosters more ef cient hospitality
operations by granting guests complete control over all aspects of the in-room environment, ranging
from lighting and energy use to equipment performance. By consolidating a variety of services and
communication needs to a single system, LYNK HMS helps hotels remedy guests’ needs faster and
promote a more enjoyable stay.
1110
SAMSUNG SMART HOSPITALITY DISPLAYS SAMSUNG VISUAL DISPLAY
HJ690U HF690
(WW)
HF690/693
(North America)
Room
Management
App
HMS
Server
Electricity Consumption Electricity Consumption
Guest OutGuest In
Sensor Sensor
Through the Room Management Solution’s (RMS) intelligence features,
hotel staff receive greater visibility to monitor room device performance
issues and address guests’ service requests while simultaneously
streamlining their own staf ng and operations procedures. This consol-
idation helps hospitality teams boost productivity and accountability,
and better serve guests.
Automated communication through
responsive room management
The LYNK HMS’ Energy Management Solution (EMS) enables luxury
hotels to optimize in-room settings for ef cient consumption. As guests
check in, hotels can program the EMS to set and adjust temperatures for
guests’ movement patterns based on collected sensor-based moni-
toring data. In turn, hotels can reduce or turn off heating and cooling
systems when rooms are vacant.
Comfortable, energy-efficient
programming
Guests can conveniently customize their ideal room environment
through LYNK HMS’ In-Room Control (IRC) service. Each IRC-enabled
Samsung hospitality display features an intuitive user interface that
allows guests to adjust temperature, lighting and drape positioning
conditions in a single location. Additionally, guests can request privacy
through the IRC’s do-not-disturb/make-up-room (DND/MUR) setting.
Streamlined, single-source
settings control
Hotel can design and deliver custom guest content through LYNK
HMS’ Content Management Solution (CMS). As guests arrive, hotel
staff can program individual displays or groups of displays to
showcase personalized welcome messages. During their guests’
stay, hotels additionally can share vital real-time information, in-
cluding fl ight schedules, weather conditions and local attractions
summaries, directly on the screen.
Personalized, real-time content sharing
Samsung LYNK HMS solution
1312
SINC 3.1 REACH 3.1
All Channel
Welcome Channel by Hotel
Ch.4
Local
Attraction
Ch.3
Promotion
/ Event
Ch.2
Hotel Info.
Ch.1
Welcome
Video
W i - fi LAN COAX
LYNK REACH 4.0
Hotel PMS Room1
Room2
Room3
Room4
UPGRADE
HE590 HE460HJ570/470
SAMSUNG SMART HOSPITALITY DISPLAYS SAMSUNG VISUAL DISPLAY
REACH Server
LAN COAX
Express
Check Out
Personalized
Instant Message
LYNK REACH 4.0Hotel PMS
Front Desk Guest Room
Samsung’s LYNK 4.0 solution gives hotels greater visibility into and control over hundreds of on-site
displays through a central remote server. This all-in-one access elevates hospitality displays into
full-service hubs – compatible with new or existing LAN, WiFi and Coax infrastructures – for access
to a range of custom content, applications and channels. By eliminating laborious maintenance tasks
and promoting effective two-way communication, LYNK REACH 4.0 enhances guests’ stays at
reduced cost for hotels.
LYNK REACH 4.0 transforms hospitality displays into two-way,
centrally controlled communication hubs that drive ef cient
personalized content delivery. Compatible with all Samsung hos-
pitality displays and existing hotel infrastructures, LYNK REACH
4.0 empowers the creation and sharing of tailored content across
single screens or screen blocks.
Centralized content management
Compatible with a range of content formats, LYNK REACH 4.0 fosters
new opportunities for hotels to inform and entertain visitors. Hotel
content managers can upload and embed video clips and URL links to
produce an interactive welcome channel. As guests settle in, hotels
can direct them to this channel to promote on-site services and noti-
fy them about area attractions – both on- and off-site.
Versatile customer engagement
LYNK REACH 4.0’s two-way communication ensures guests receive the
personalized attention they’ve come to expect at luxury hotels. During
check-in, the hotel’s servers transfer guest data to LYNK REACH and
enable hotel managers to tailor and share messages – ranging from
restaurant reservation lists to event information – with each guest. As
guests check out, the in-room display provides a complete view of ac-
cumulated charges and conveniently offers express checkout, including
synchronized pay approval.
Personalized full-stay service
Hotels can leverage LYNK REACH 4.0 to deliver a customized package
of social media, entertainment and content viewing applications* to
individual displays relative to guests’ stay durations and interests. As a
result, guests can enjoy programs on the central display as they would
on their personal devices. These customized applications and settings
can be activated or deactivated as needed.
* The application customization feature is available only for IPTV and IP network infrastructures
User-friendly application and
settings access
Samsung LYNK REACH 4.0
HJ690U HJ670U HF690
(WW)
HF690/693
(North America)
* Product design/ inch may vary by region/country * Product design/ inch may vary by region/country
Premium
1514
SAMSUNG SMART HOSPITALITY DISPLAYS SAMSUNG VISUAL DISPLAY
Lineup
Resolution 3,840 x 2,160 3,840 x 2,160
Inch*43", 49", 50", 55", 65", 75" 43", 49", 50", 55", 65"
LYNK HMS O X
LYNK REACH(IP) O X
LYNK REACH(RF) O O
Tizen OS O O
H.Browser O X
Home Menu O O
LYNK DRM O O
Improved Plug and Play O O
Swivel Stand O O
Bluetooth Music Player O X
Wireless (Screen Mirroring, SMART View) O X
SI Compatibility O O
Ethernet Bridge X X
Security Mode O O
Variable Speaker Out O X
Sound bar Compatibility O O
Multi-Code Remote O O
My Channel O O
Software Clock X X
Connect Share O O
Soft AP O X
Resolution 1,920 x 1,080 1,920 x 1,080
Inch*32", 43", 49", 55" 32", 40", 43", 49", 55"
LYNK HMS O O
LYNK REACH(IP) O O
LYNK REACH(RF) O O
Tizen OS O O
H.Browser O O
Home Menu O O
LYNK DRM O O
Improved Plug and Play O O
Swivel Stand O O
Bluetooth Music Player O O
Wireless (Screen Mirroring, SMART View) O O
SI Compatibility O O
Ethernet Bridge O X
Security Mode O O
Variable Speaker Out O O
Sound bar Compatibility O O
Multi-Code Remote O O
My Channel O O
Software Clock X X
Connect Share O O
Soft AP O O
HJ690U HJ670U HF690
(W/W) HF690/693
(North America)
NEW
NEW
1716
SAMSUNG SMART HOSPITALITY DISPLAYS SAMSUNG VISUAL DISPLAY
* Product design/ inch may vary by region/country * Product design/ inch may vary by region/country
Standard
Lineup
Resolution 1,920 x 1,080 1,920 x 1,080
Inch*32", 40", 49" 32", 40", 43", 49"
LYNK HMS X X
LYNK REACH(IP) O X
LYNK REACH(RF) O O
Tizen OS X X
H.Browser O X
Home Menu O O
LYNK DRM O O
Improved Plug and Play O O
Swivel Stand O O
Bluetooth Music Player X X
Wireless (Screen Mirroring, SMART View) O X
SI Compatibility O O
Ethernet Bridge X X
Security Mode O O
Variable Speaker Out X X
Sound bar Compatibility O O
Multi-Code Remote O O
My Channel O O
Software Clock O O
Connect Share O O
Soft AP O X
Resolution 1,920 x 1,080 1,920 x 1,080
Inch*32", 40", 43", 49" 32"
LYNK HMS X X
LYNK REACH(IP) X X
LYNK REACH(RF) O O
Tizen OS X X
H.Browser X X
Home Menu O O
LYNK DRM O O
Improved Plug and Play O O
Swivel Stand O O
Bluetooth Music Player X X
Wireless (Screen Mirroring, SMART View) X X
SI Compatibility O O
Ethernet Bridge X X
Security Mode O O
Variable Speaker Out X X
Sound bar Compatibility O O
Multi-Code Remote O O
My Channel O O
Software Clock O O
Connect Share O O
Soft AP X X
HE590 HJ570 HJ470 HE460
NEW
NEW
Note . Note .
1918