Table of Contents
- 01 Checking the Components
- 02 Product Overview
- 03 Connecting the Soundbar
- 04 Connecting to your TV
- 05 Connecting an External Device
- 06 Connecting a USB Storage Device
- 07 Connecting a Mobile Device
- 08 Using the Remote Control
- 09 Installing the Wall Mount
- 10 Software Update
- 11 Troubleshooting
- 12 License
- 13 Open Source License Notice
- 14 Important Notes About Service
- 15 Specifications and Guide
Samsung HW-N550 User Manual
Displayed below is the user manual for HW-N550 by Samsung which is a product in the Soundbar Speakers category. This manual has pages.
Related Manuals
HW-N550
FULL MANUAL
Imagine the possibilities
Thank you for purchasing this Samsung product.
To receive more complete service, please register
your product at www.samsung.com/register
ENG - ii
SAFETY INFORMATION
•The following also applies to the Wireless
Subwoofer (PS-WN30).
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
This symbol indicates that high voltage
is present inside. It is dangerous to
make any kind of contact with any
internal part of this product.
This symbol indicates that this product
comes with important literature
concerning operation and maintenance.
Class II product : This symbol indicates
that a safety connection to electrical
earth (ground) is not required.
AC voltage : Rated voltage marked
with this symbol is AC voltage.
DC voltage : Rated voltage marked
with this symbol is DC voltage.
Caution. Consult Instructions for use :
This symbol instructs the user to
consult the user manual for further
safety related information.
WARNING
•To reduce the risk of re or electric shock, do
not expose this appliance to rain or moisture.
•To prevent injury, this apparatus must be
securely attached to the oor/wall in
accordance with the installation instructions.
•This product contains chemicals known to the
State of California to cause cancer and birth
defects or other reproductive harm.
CAUTION
•Do not expose this apparatus to dripping or
splashing. Do not put objects lled with
liquids, such as vases, on the apparatus.
•To turn this apparatus off completely, you
must pull the power plug out of the wall
socket. Consequently, the power plug must
be easily and readily accessible at all times.
FCC NOTE (for U.S.A):
Class B FCC Statement
The included module(s) has been tested and
found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful interference to
radio or television reception, which can be
determined by turning the equipment off and on,
the user is encouraged to try to correct the
interference by one of the following measures:
ENG - iii
•Reorienting or relocating the receiving
antenna.
•Increasing the separation between the
equipment and receiver.
•Connecting the equipment to an outlet that is
on a different circuit than the radio or TV.
•Consulting the dealer or an experienced
radio/TV technician for help.
FCC Radiation Exposure Statement :
This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment.
This equipment should be installed and operated
so there is at least 8 inches (20 cm) between the
radiator and your body. This device and its
antenna(s) must not be co-located or operated in
conjunction with any other antenna or
transmitter.
FCC Caution :
•Any changes or modications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate this equipment. This device complies
with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1)
This device may not cause harmful
interference, and (2) this device must accept
any interference received, including
interference that may cause undesired
operation.
•This product satises FCC regulations when
shielded cables and connectors are used to
connect the unit to other equipment. To
prevent electromagnetic interference with
electric appliances, such as radios and
televisions, use shielded cables and
connectors for connections.
Important Safety Instructions
Read these operating instructions carefully
before using the unit. Follow all the safety
instructions listed below. Keep these operating
instructions handy for future reference.
1. Read these instructions.
2. Keep these Instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings.
Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as
radiators, heat registers, stoves, or other
apparatus (including ampliers) that produce
heat.
9. Do not defeat the safety purpose of the
polarized or grounding-type plug.
A polarized plug has two blades with one
wider than the other. A grounding type plug
has two blades and a third grounding prong.
The wide blade or the third prong are
provided for your safety. If the provided plug
does not t into your outlet, consult an
electrician for replacement of the obsolete
outlet.
10. Protect the power cord from being walked
on or pinched particularly at plugs,
convenience receptacles, and the point
where they exit from the apparatus.
11. Only use attachments/accessories specied
by the manufacturer.
ENG - iv
12. Use only with the cart, stand,
tripod, bracket, or table
specied by the manufacturer,
or sold with the apparatus.
When a cart is used, use caution when
moving the cart/apparatus combination to
avoid injury from tip-over.
13. Unplug this apparatus during lightning
storms or when unused for long periods of
time.
14. Refer all servicing to qualied service
personnel. Servicing is required when the
apparatus has been damaged in any way,
such as when the power-supply cord or plug
is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does
not operate normally, or has been dropped.
PRECAUTIONS
1. Ensure that the AC power supply in your
house complies with the power
requirements listed on the identication
sticker located on the bottom of your
product. Install your product horizontally, on
a suitable base (furniture), with enough
space around it for ventilation (3~4 inches).
Make sure the ventilation slots are not
covered. Do not place the unit on ampliers
or other equipment which may become hot.
This unit is designed for continuous use. To
fully turn off the unit, disconnect the AC plug
from the wall outlet. Unplug the unit if you
intend to leave it unused for a long period of
time.
2. During thunderstorms, disconnect the AC
plug from the wall outlet. Voltage peaks due
to lightning could damage the unit.
3. Do not expose the unit to direct sunlight or
other heat sources. This could lead to
overheating and cause the unit to
malfunction.
4. Protect the product from moisture (i.e.
vases), and excess heat (e.g. a replace) or
equipment creating strong magnetic or
electric elds. Unplug the power cable from
the AC wall socket if the unit malfunctions.
Your product is not intended for industrial
use. It is for personal use only. Condensation
may occur if your product has been stored in
cold temperatures. If transporting the unit
during the winter, wait approximately
2 hours until the unit has reached room
temperature before using.
5. The battery used with this product contains
chemicals that are harmful to the
environment. Do not dispose of the battery
in the general household trash. Do not
expose the battery to excess heat, direct
sunlight, or re. Do not short circuit,
disassemble, or overheat the battery.
Danger of explosion if the battery is replaced
incorrectly. Replace only with the same or
equivalent type.
ENG - v
ABOUT THIS MANUAL
The user manual has two parts: this simple paper USER MANUAL and a detailed FULL MANUAL you can
download.
USER MANUAL
See this manual for safety instructions, product installation,
components, connections, and product specications.
FULL MANUAL
You can access the Full Manual on Samsung’s on-line customer
support center by scanning the QR code. To see the manual on
your PC or mobile device, download the manual in document
format from Samsung’s website.
(http://www.samsung.com/support)
Design and specications are subject to change without prior notice.
ENG - vi
CONTENTS
01 Checking the Components 2
Inserting Batteries before using the Remote Control (AA batteries X 2) ------------------------- 2
02 Product Overview 3
Front Panel / Right Side Panel of the Soundbar ------------------------- 3
Bottom Panel of the Soundbar ------------------------- 4
03 Connecting the Soundbar 5
Connecting Electrical Power ------------------------- 5
Connecting the Soundbar to the Subwoofer ------------------------- 6
– Automatic connection between the Subwoofer and the Soundbar ------------------------- 6
– Manually connecting the Subwoofer if automatic connection fails ------------------------- 7
Connecting the SWA-8500S to a Soundbar (Sold Separately) ------------------------- 8
04 Connecting to your TV 10
Method 1. Connecting with a Cable ------------------------- 10
– Connecting using an Optical Cable ------------------------- 10
– Connecting a TV using an HDMI Cable ------------------------- 11
Method 2. Connecting Wirelessly ------------------------- 12
– Connecting a TV via Bluetooth ------------------------- 12
05 Connecting an External Device 14
Connecting using an Optical or Analog Audio (AUX) Cable ------------------------- 14
Connecting using an HDMI Cable ------------------------- 15
06 Connecting a USB Storage Device 16
ENG - vii
07 Connecting a Mobile Device 18
Connecting via Bluetooth ------------------------- 18
Using the Samsung Audio Remote App ------------------------- 21
– Installing the Samsung Audio Remote App ------------------------- 21
– Launching the Samsung Audio Remote App ------------------------- 21
08 Using the Remote Control 22
How to Use the Remote Control ------------------------- 22
Adjusting the Soundbar volume with a TV remote control ------------------------- 25
Using the Hidden Buttons (Buttons with more than one function) ------------------------- 26
Output specications for the different sound effect modes ------------------------- 26
09 Installing the Wall Mount 27
Installation Precautions ------------------------- 27
Wallmount Components ------------------------- 27
10 Software Update 29
Updating Procedure ------------------------- 30
If UPDATE is not displayed ------------------------- 30
11 Troubleshooting 31
12 License 32
13 Open Source License Notice 32
14 Important Notes About Service 32
15 SpecicationsandGuide 33
Specications ------------------------- 33
ENG - 2
01 CHECKING THE COMPONENTS
VOL WOOFER
SOUNDBAR
SOUND
MODE
PAIR
Soundbar Main Unit Subwoofer Remote Control / Batteries
(AH59-02767A)
1 2 3
Power Cord
(Subwoofer)
(3903-001117)
AC/DC Adapter
(Main Unit)
(BN44-00862A)
Power Cord
(AC/DC Adapter)
(3903-001117)
Optical Cable
(AH39-00779A)
•For more information about the power supply and power consumption, refer to the label attached
to the product. (Label : Bottom of the Soundbar Main Unit)
•The power components are labelled (1, 2, 3). For more information about power connections,
see page 5.
•For Soundbar wall mounting components, see page 27.
•To purchase additional components or optional cables, contact a Samsung Service Center or
Samsung Customer Care.
•The appearance of the accessories may differ slightly from the illustrations above.
Inserting Batteries before using the Remote Control (AA batteries X 2)
Slide the battery cover in the direction of the arrow until it is completely removed. Insert 2 AA batteries
(1.5V) oriented so that their polarity is correct. Slide the battery cover back into position.
ENG - 3
02 PRODUCT OVERVIEW
Front Panel / Right Side Panel of the Soundbar
Position the product so that the
SAMSUNG logo is located on the top.
Right Side of the Soundbar
Display
Displays the product’s status and current mode.
+/- (Volume) Button
Adjusts the volume.
•When adjusted, the volume level appears on the Soundbar’s front display.
(Source) Button
Selects the source input mode.
Input mode Display
Optical Digital input D.IN
ARC (HDMI OUT) input D.IN TV ARC (Auto conversion)
AUX input AUX
HDMI input HDMI
BLUETOOTH mode BT
USB mode USB
•To turn on “BT PAIRING” mode, change the source to “BT” mode, and then press and hold the
(Source) button for more than 5 seconds.
(Power) Button
Turns the power on and off.
•When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.
•When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
•If you want to enjoy sound only from the Soundbar, you must turn off the TV’s speakers in the Audio
Setup menu of your TV. Refer to the owner’s manual supplied with your TV.
ENG - 4
Bottom Panel of the Soundbar
HDMI IN
HDMI OUT
(TV-ARC)
USB (5V 0.5A)
AUX IN
DIGITAL AUDIO IN
(OPTICAL)
DC 24V
HDMI OUT
(TV-ARC)
HDMI IN
DC 24V
HDMI OUT
(TV-ARC)
USB (5V 0.5A)
AUX IN
HDMI IN
DIGITAL AUDIO IN
(OPTICAL)
DIGITAL AUDIO IN (OPTICAL)
Connect to the digital (optical) output of an external device.
USB (5V 0.5A)
Connect a USB device here to play music les on the USB device through the Soundbar.
AUX IN
Connect to the Analog output of an external device.
HDMI IN
Inputs digital video and audio signals simultaneously using an HDMI cable.
Connect to the HDMI output of an external device.
HDMI OUT (TV-ARC)
Connect to the HDMI (ARC) jack on a TV.
DC 24V (Power Supply In)
Connect the AC/DC power adapter.
•When disconnecting the power cable of the AC/DC power adaptor from a wall outlet, pull the plug.
Do not pull the cable.
•Do not connect this unit or other components to an AC outlet until all connections between
components are complete.
ENG - 5
03 CONNECTING THE SOUNDBAR
Connecting Electrical Power
Use the power components (1, 2
, 3
) to connect the Subwoofer and Soundbar to an electrical outlet in
the following order:
1 Connect the power cord to the Subwoofer.
2 Connect the power output cable to the power adapter, and then to the Soundbar.
3
Connect the power cord to a wall socket.
See the illustrations below.
•For more information about the required electrical power and power consumption, refer to the
label attached to the product. (Label : Bottom of the Soundbar Main Unit)
POWER
Rear of Subwoofer
1 Power Cord
Connecting
Electrical Power
HDMI IN
HDMI OUT
(TV-ARC)
USB (5V 0.5A)
AUX IN
DIGITAL AUDIO IN
(OPTICAL)
DC 24V
DC 24V
Bottom of the
Soundbar Main Unit
Bottom of the
Soundbar Main Unit 2 AC/DC Adapter
3 Power Cord
Connecting
Electrical Power
•Make sure to rest the AC/DC Adapter at on a table or the oor. If you place the AC/DC Adapter so
that it is hanging with the AC cord input facing upwards, water or other foreign substances could
enter the Adapter and cause the Adapter to malfunction.
ENG - 6
Connecting the Soundbar to the Subwoofer
When the subwoofer is connected, you can enjoy rich bass sound.
Automatic connection between the Subwoofer and the Soundbar
When you turn the power on after connecting the power cables to the Soundbar and subwoofer, the
subwoofer is automatically connected to the Soundbar.
•When auto pairing is complete, the blue indicators at the rear of the subwoofer turn on.
LED Indicator Lights on the Rear of Subwoofer
LED Status Description Resolution
Blue
On Successfully connected
(normal operation) -
Blinking Recovering the connection
Check if the power cable attached to the
main Soundbar unit is connected properly
or wait about 5 minutes. If blinking persists,
try manually connecting the subwoofer.
See page 7.
Red On
Standby (with the Soundbar
main unit turned off)
Check if the power cable attached to the
main Soundbar unit is connected properly.
Connection failed Connect again. See the instructions for
manual connection on page 7.
Red and
blue Blinking Malfunction See the contact information for the
Samsung Service Center in this manual.
ENG - 7
Manually connecting the Subwoofer if automatic connection fails
Before performing the manual connection procedure below:
•Check whether the power cables for the Soundbar and subwoofer are connected properly.
•Make sure that the Soundbar is turned on.
1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
•The red indicator on the rear of the subwoofer turns off and the blue indicator blinks.
5 Sec
Rear of Subwoofer
2. Press and hold the Up button on the remote control for at least 5 seconds.
•The ID SET message appears on the display of the Soundbar for a moment, and then it
disappears.
•The Soundbar will automatically power on when ID SET is complete.
ID SET
SOUND
MODE
PAIR
5 Sec
3. Check if the LINK LED is solid blue (connection complete).
Blue is On
The LINK LED indicator stops blinking and
glows a solid blue when a connection is
established between the Soundbar and the
Wireless Subwoofer.
ENG - 8
NOTES
•Do not connect the power cord of this product or your TV to a wall outlet until all connections
between components are complete.
•Before moving or installing this product, be sure to turn off the power and disconnect the power cord.
•If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the
STANDBY LED on the rear will be Red after blinking Blue several times.
•If you use a device that uses the same frequency (5.8GHz) as the Soundbar near the Soundbar,
interference may cause some sound interruption.
•The maximum transmission distance of the wireless signal of the main unit is about 32.8 ft, but may
vary depending on your operating environment. If a steel-concrete or metallic wall is between the
main unit and the wireless subwoofer the system may not operate at all, because the wireless
signal cannot penetrate metal.
PRECAUTIONS
•Wireless receiving antennas are built into the wireless subwoofer. Keep the units away from water
and moisture.
•For optimal listening performance, make sure that the area around the wireless subwoofer and
Wireless Receiver Module (Sold separately) location is clear of any obstructions.
Connecting the SWA-8500S to a Soundbar (Sold Separately)
Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit
(SWA-8500S) to your Soundbar (Sold separately).
1. Connect the Wireless Receiver Module to 2 Surround Speakers.
– The speaker cables are color coded.
SURROUND-LEFT
ID SET
L
R
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
POWER
ID SET
L
R
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
SURROUND-RIGHT
SURROUND-LEFT SURROUND-RIGHT
ENG - 9
2. Check the standby status of the Wireless Receiver Module after plugging it into an electrical outlet.
•The LINK LED indicator (blue LED) on the Wireless Receiver Module blinks. If the LED does not
blink, press the ID SET button on the back of the Wireless Receiver Module with a pen tip for
5~6 seconds until the LINK LED indicator blinks (in Blue). For more about the LED, please refer
to the SWA-8500S user manual.
ID SET
L
R
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
POWER
POWER
STANDBY
LINK
STANDBY
LINK
ID SET
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
ID SET
L
R
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
POWER
POWER
STANDBY
LINK
STANDBY
LINK
ID SET
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
Blue blinking
5 Sec
3. Press and hold the Up button on the remote control for at least 5 seconds.
•The ID SET message appears on the display of the Soundbar for a moment, and then it disappears.
•The Soundbar will automatically power on when ID SET is complete.
ID SET
SOUND
MODE
PAIR
5 Sec
CAUTION
•If your Soundbar was playing music when it connects to the SWA-8500S, you may hear some
stuttering from the woofer as the connection nalizes.
4. Check if the LINK LED is solid blue (connection complete)
STANDBY
LINK
STANDBY
LINK
Blue is On
The LINK LED indicator stops blinking and
glows a solid blue when a connection is
established between the Soundbar and the
Wireless Receiver Module.
5. If SWA-8500S is not connected, repeat the procedure from Step 2.
ENG - 10
04 CONNECTING TO YOUR TV
Hear TV sound from your Soundbar through wired or wireless connections.
•When the Soundbar is connected to selected Samsung TVs, the Soundbar can be controlled using
the TV’s remote control.
– This feature is supported by 2017 and later Samsung Smart TVs that support Bluetooth when
you connect the Soundbar to the TV using an optical cable.
– This function also allows you to use the TV menu to adjust the sound eld and various settings
as well as the volume and mute.
Method 1. Connecting with a Cable
When the audio in a broadcast is encoded in Dolby Digital and the “Digital Output Audio Format” on
your TV is set to PCM, we recommend that you change the setting to Dolby Digital. When the setting on
the TV is changed, you will experience better sound quality. (The TV menu may differ depending on the
TV manufacturer.)
Connecting using an Optical Cable
USB (5V 0.5A)
AUX IN
DIGITAL AUDIO IN
(OPTICAL)
OPTICAL OUT
Optical Cable
Bottom of the Soundbar
Right Side of the Soundbar
D.IN
1. Connect the DIGITAL AUDIO IN (OPTICAL) jack on the Soundbar to the OPTICAL OUT jack of the TV
with a digital optical cable.
2. Press the (Source) button on the right side panel or remote control, and then select the “D.IN”
mode.
ENG - 11
Auto Power Link
Auto Power Link automatically turns on the Soundbar when the TV is turned on.
1. Connect the Soundbar and a TV with a digital optical cable as described in Step 1 on the previous
page.
2. Press the (Source) button on the right side panel or on the remote control, and then select
“D.IN”.
3. Press the Left button on the remote control (the blue spot in the illustration to
the right) for 5 seconds to turn Auto Power Link on or off.
•Auto Power Link is set to ON by default.
(To turn off this function, hold the Left button on the remote for 5 seconds.)
•Depending on the connected device, Auto Power Link may not function.
•This function is only available in the “D.IN” mode.
Connecting a TV using an HDMI Cable
Connect to the HDMI IN
(ARC) port of your TV.
HDMI OUT
(TV-ARC)
HDMI IN
HDMI IN
(ARC) HDMI Cable
(not supplied)
Bottom of the Soundbar
Connect to the HDMI OUT (TV-ARC)
port of the Soundbar main unit.
Right Side of the Soundbar
TV ARC
1. With the Soundbar and TV turned on, connect the HDMI cable (not supplied) as shown in the gure.
2. “TV ARC” appears in the display window of the Soundbar main unit and the Soundbar plays TV
sound.
•If TV sound is inaudible, press the (Source) button on the remote control or on the right side
of the Soundbar to switch to “D.IN” mode. The screen displays “D.IN” and “TV ARC” in sequence,
and TV sound is played.
ENG - 12
•If “TV ARC” does not appear in the display window of the Soundbar main unit, conrm that the
HDMI cable (not supplied) is connected to the correct port.
•Use the volume buttons on the TV’s remote control to change the volume on the Soundbar.
NOTES
•HDMI is an interface that enables the digital transmission of video and audio data with just a single
connector.
•If the TV provides an ARC port, connect the HDMI cable to the HDMI IN (ARC) port.
•We recommend you use a coreless HDMI cable if possible. If you use a cored HDMI cable, use one
whose diameter is less than 0.55 inches.
•Anynet+ must be turned on.
•This function is not available if the HDMI cable does not support ARC.
Method 2. Connecting Wirelessly
Connecting a TV via Bluetooth
When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.
•Only one TV can be connected at a time.
SOUND
MODE
PAIR
OR
The initial connection
1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode.
(OR) a. Press the (Source) button on the right side panel and then select “BT”.
Change “BT” to “BT READY”.
b. When “BT READY” appears, press and hold the (Source) button on the right side panel
of the Soundbar for more than 5 seconds to display “BT PAIRING”.
2. Select Bluetooth mode on the TV. (For more information, see the TV’s manual.)
3. Select “[AV] Samsung Soundbar Nxxx N-Series” from the list on TV’s screen.
An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device
list. To connect the TV to the Soundbar, select the message, and then establish a connection.
•When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display.
4. You can now hear TV sound from the Soundbar.
ENG - 13
If the device fails to connect
•If a previously connected Soundbar listing (e.g. “[AV] Samsung Soundbar Nxxx N-Series”) appears
in the list, delete it.
•Then repeat steps 1 through 3.
NOTE
•After you have connected the Soundbar to your TV the rst time, use the “BT READY” mode to
reconnect.
Disconnecting the Soundbar from the TV
Press the (Source) button on the right side panel or on the remote control and switch to any mode
but “BT”.
•Disconnecting takes time because the TV must receive a response from the Soundbar.
(The time required may differ, depending on the TV model.)
•To cancel the automatic Bluetooth connection between the Soundbar and TV, press the
p (Play/Pause) button on the remote control for 5 seconds with the Soundbar in “BT READY” status.
(Toggle On → Off)
What is the difference between BT READY and BT PAIRING?
•BT READY : In this mode, you can search for previously connected TVs or connect a previously
connected mobile device to the Soundbar.
•BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the PAIR button
on the remote control or press and hold the (Source) button on the right side of the Soundbar
for more than 5 seconds while the Soundbar is in “BT” mode.)
NOTES
•If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
•In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 32.8 ft.
•The Soundbar automatically turns off after 5 minutes in the Ready state.
•The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:
– If there is a strong electrical eld around the Soundbar.
– If several Bluetooth devices are simultaneously paired with the Soundbar.
– If the Bluetooth device is turned off, not in place, or malfunctions.
•Electronic devices may cause radio interference. Devices that generate electromagnetic waves
must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
ENG - 14
05 CONNECTING AN EXTERNAL DEVICE
Connect to an external device via a wired or wireless network to play the external device’s sound
through the Soundbar.
Connecting using an Optical or Analog Audio (AUX) Cable
USB (5V 0.5A)
AUX IN
DIGITAL AUDIO IN
(OPTICAL)
OPTICAL OUT
- AUDIO -
R L
Bottom of the Soundbar
Optical Cable
Audio (AUX)
Cable (not supplied)
BD / DVD player / Set-top box /
Game console
Right Side of the Soundbar
1 Optical Cable
XConnect DIGITAL AUDIO IN (OPTICAL) on the main unit to the OPTICAL OUT jack of the Source
Device using a digital optical cable.
YSelect “D.IN” mode by pressing the (Source) button on the right side panel or on the remote
control.
2 Audio (AUX) Cable
XConnect AUX IN (Audio) on the main unit to the AUDIO OUT jack of the Source Device using an
audio cable.
YSelect “AUX” mode by pressing the (Source) button on the right side panel or on the remote
control.
ENG - 15
Connecting using an HDMI Cable
HDMI OUT
HDMI OUT
(TV-ARC)
HDMI IN
HDMI IN
(ARC)
HDMI Cable
(not supplied)
HDMI Cable
(not supplied)
Bottom of the Soundbar
External Device
Right Side of the Soundbar
HDMI
1. Connect an HDMI cable (not supplied) from the HDMI IN jack on the back of the product to the
HDMI OUT jack on your digital device.
2. Connect an HDMI cable (not supplied) from the HDMI OUT (TV-ARC) jack on the back of the
product to the HDMI IN jack on your TV.
3. Press the (Source) button on the right side panel or on the remote control, and then select
“HDMI”.
4. “HDMI” mode is displayed on the Soundbar display panel and sound plays.
ENG - 16
06 CONNECTING A USB STORAGE DEVICE
You can play music les located on USB storage devices through the Soundbar.
Display
USB port
USB
HDMI IN
HDMI OUT
(TV-ARC)
USB (5V 0.5A)
AUX IN
DIGITAL AUDIO IN
(OPTICAL)
DC 24V
USB (5V 0.5A)
Micro USB to
USB adapter Cable
(not supplied)
1. Connect a Micro USB to USB adapter cable with a male USB 2.0 Micro USB plug (Type B) on one
end and a standard female 2.0 USB jack (Type A) on the other end to the micro USB jack on your
Soundbar.
•The Micro USB to USB adapter cable is sold separately. To purchase, contact a Samsung Service
Center or Samsung Customer Care.
2. Connect your USB device to the female end of the adapter cable.
3. Press the (Source) button on the right side panel or on the remote control, and then select
“USB”.
4. “USB” appears in the display screen.
5. Play music les from the USB storage device through the Soundbar.
•The Soundbar automatically turns off (Auto Power Off) if no USB device has been connected for
more than 5 minutes.
ENG - 17
File Format Type Compatibility list
Extension Codec Sampling Rate Bitrate
*.mp3 MPEG 1 Layer2 16KHz ~ 48KHz 80kbps~320kbps
MPEG 1 Layer3 16KHz ~ 48KHz 80kbps~320kbps
MPEG 2 Layer3 16KHz ~ 48KHz 80kbps~320kbps
MPEG 2.5 Layer3 16KHz ~ 48KHz 80kbps~320kbps
*.wma Wave_Format_MSAudio1 16KHz ~ 48KHz 56kbps~128kbps
Wave_Format_MSAudio2 16KHz ~ 48KHz 56kbps~128kbps
*.aac AAC 16KHz ~ 96KHz 48kbps~320kbps
A A C- L C 16KHz ~ 96KHz 128kbps~192kbps
5.1ch 320kbps
HE-AAC 24KHz ~ 96KHz 48kbps~64kbps
5.1ch 160kbps
*.wav -16KHz ~ 48KHz up to 3000kbps
*.ogg OGG 1.1.0 16KHz ~ 48KHz 50kbps~500kbps
*.ac FLAC 1.1.0, FLAC 1.2.1 16KHz ~ 96KHz up to 3000kbps
•If there are too many folders and les stored on the USB device, it may take the Soundbar some
time to access and play les.
ENG - 18
07 CONNECTING A MOBILE DEVICE
Connecting via Bluetooth
When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of
cabling.
•You cannot connect more than one Bluetooth device at a time.
SOUND
MODE
PAIR
OR
Bluetooth device
The initial connection
1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode.
(OR) a. Press the (Source) button on the right side panel and then select “BT”.
Change “BT” to “BT READY”.
b. When “BT READY” appears, press and hold the (Source) button on the right side panel
of the Soundbar for more than 5 seconds to display “BT PAIRING”.
2. On your device, select “[AV] Samsung Soundbar Nxxx N-Series” from the list that appears.
•When the Soundbar is connected to the Bluetooth device, [Bluetooth Device Name] → “BT”
appears in the front display.
3. Play music les from the device connected via Bluetooth through the Soundbar.
If the device fails to connect
•If a previously connected Soundbar listing (e.g. “[AV] Samsung Soundbar Nxxx N-Series”) appears
in the list, delete it.
•Then repeat steps 1 through 2.
NOTE
•After you have connected the Soundbar to your mobile device the rst time, use the “BT READY”
mode to reconnect.
ENG - 19
What is the difference between BT READY and BT PAIRING?
•BT READY : In this mode, you can search for previously connected TVs or connect a previously
connected mobile device to the Soundbar.
•BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the PAIR button
on the remote control or press and hold the (Source) button on the right side of the Soundbar
for more than 5 seconds while the Soundbar is in “BT” mode.)
NOTES
•If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
•In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 32.8 ft.
•The Soundbar automatically turns off after 5 minutes in the Ready state.
•The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:
– If there is a strong electrical eld around the Soundbar.
– If several Bluetooth devices are simultaneously paired with the Soundbar.
– If the Bluetooth device is turned off, not in place, or malfunctions.
•Electronic devices may cause radio interference. Devices that generate electromagnetic waves
must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
•The Soundbar supports SBC data (44.1kHz, 48kHz).
•Connect only to a Bluetooth device that supports the A2DP (AV) function.
•You cannot connect the Soundbar to a Bluetooth device that supports only the HF (Hands Free)
function.
•Once you have paired the Soundbar to a Bluetooth device, selecting “[AV] Samsung Soundbar Nxxx
N-Series” from the device’s scanned devices list will automatically change the Soundbar to “BT”
mode.
– Available only if the Soundbar is listed among the Bluetooth device’s paired devices.
(The Bluetooth device and the Soundbar must have been previously paired at least once.)
•The Soundbar will appear in the Bluetooth device’s searched devices list only when the Soundbar is
displaying “BT READY”.
•The Soundbar cannot be paired to another Bluetooth device if already in Bluetooth mode and
paired to a Bluetooth device.
Bluetooth Power On (SOUND MODE)
If a previously paired Bluetooth device tries to pair with the Soundbar when the Bluetooth Power On
function is on and the Soundbar is turned off, the Soundbar turns on automatically.
1. Press and hold the SOUND MODE button for more than 5 seconds on the remote while the
Soundbar is turned on.
2. “ON-BLUETOOTH POWER” appears on the Soundbar’s display.
ENG - 20
Disconnecting the Bluetooth device from a Soundbar
You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device’s
user manual.
•The Soundbar will be disconnected.
•When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display
“BT DISCONNECTED” on the front display.
Disconnecting the Soundbar from the Bluetooth device
Press the (Source) button on the right side panel or on the remote control, and then change to any
mode except “BT”.
•Disconnecting takes time because the Bluetooth device must receive a response from the
Soundbar. (Disconnection time may differ, depending on the Bluetooth device)
•When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display
“BT DISCONNECTED” on the front display.
NOTES
•In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 32.8 ft.
•The Soundbar automatically turns off after 5 minutes in the Ready state.
More About Bluetooth
Bluetooth is a technology that enables Bluetooth-compliant devices to interconnect easily with each
other using a short wireless connection.
•A Bluetooth device may cause noise or malfunction, depending on usage, if:
– A part of your body is in contact with the receiving/transmitting system of the Bluetooth
device or the Soundbar.
– It is subject to electrical variation from obstructions caused by a wall, corner, or ofce partition.
– It is exposed to electrical interference from same frequency-band devices including medical
equipment, microwave ovens, and wireless LANs.
•Pair the Soundbar with the Bluetooth device while they are close together.
•The further the distance between the Soundbar and Bluetooth device, the worse the quality is.
If the distance exceeds the Bluetooth operational range, the connection is lost.
•In poor reception areas, the Bluetooth connection may not work properly.
•The Bluetooth connection only works when it is close to the unit. The connection will be
automatically cut off if the Bluetooth device is out of range. Even within range, the sound quality
may be degraded by obstacles such as walls or doors.
•This wireless device may cause electric interference during its operation.
ENG - 21
Using the Samsung Audio Remote App
Installing the Samsung Audio Remote App
To control the Soundbar with your smart device and the Samsung Audio Remote app, download the
Samsung Audio Remote app from the Google Play store.
Market search : Samsung Audio Remote
Launching the Samsung Audio Remote App
To launch and use the Samsung Audio Remote app, touch the Audio Remote icon on your smart device,
and then follow the directions on the screen.
Samsung
Multiroom
Audio Remote
Audio Remote
•The Samsung Audio Remote app is only compatible with Android mobile phones and mobile devices
running Android OS 3.0 or later.
ENG - 22
08 USING THE REMOTE CONTROL
How to Use the Remote Control
VOL WOOFER
SOUNDBAR
SOUND
MODE
PAIR
Power
VOL WOOFER
SOUND
MODE
PAIR
Turns the Soundbar on and off.
VOL WOOFER
SOUND
MODE
PAIR
Source
Press to select a source connected to the
Soundbar.
•BT PAIRING mode
To turn on “BT PAIRING” mode, press and
hold the (Source) button for more than
5 seconds.
Mute
VOL WOOFER
SOUND
MODE
PAIR
Press the (Mute) button to mute the sound.
Press it again to unmute the sound.
SOUND MODE
VOL WOOFER
SOUND
MODE
PAIR
You can select the desired sound effect by
choosing STANDARD or SURROUND.
Select the “STANDARD” mode if you want to
enjoy the original sound.
•DRC (Dynamic Range Control)
Lets you apply dynamic range control to
Dolby Digital tracks. Press and hold the
SOUND MODE button while the Soundbar is
powered off to turn DRC (Dynamic Range
Control) on or off. With the DRC turned on,
loud sound is reduced. (The sound may be
distorted.)
•Bluetooth Power
This feature automatically turns the
Soundbar on when it receives a connection
request from a previously connected TV or
Bluetooth device. The setting is On by
default.
– Press and hold the SOUND MODE
button for more than 5 seconds to turn
off the Bluetooth Power function.
ENG - 23
VOL WOOFER
SOUND
MODE
PAIR
Bluetooth
PAIR
Press the PAIR button. “BT PAIRING” appears in the Soundbar’s display.
You can connect the Soundbar to a new Bluetooth device in this mode by selecting the
Soundbar from the Bluetooth device's search list.
Play / Pause
VOL WOOFER
SOUND
MODE
PAIR
Press the p button to pause a music le temporarily.
When you press the button again, the music le plays.
•Auto Power Down Function
The unit turns off automatically in the following situations.
– D.IN / HDMI / BT / USB Mode : If there is no audio signal for 5 minutes.
– AUX Mode :
– If the Audio (AUX) Cable is disconnected for 5 minutes.
– If there is no KEY input for 8 hours when the Audio (AUX) Cable is connected.
(Auto Power Down function can be turned off only in that case.)
– To turn off Auto Power Down function, while in “AUX” mode, press and hold the
p button for 5 seconds. “ON-AUTO POWER DOWN” / “OFF-AUTO POWER
DOWN” appears on the display.
VOL WOOFER
SOUND
MODE
PAIR
Up/Down/
Left/Right
Press the indicated areas to select Up/Down/Left/Right.
Press Up/Down/Left/Right on the button to select or set functions.
•Repeat
To use the Repeat function in “USB” mode, press the Up button.
•Music Skip
Press the Right button to select the next music le. Press the Left button to select the
previous music le.
•Anynet+ / Auto Power Link
You can turn Anynet+ and Auto Power Link on or off.
Anynet+ and Auto Power Link are turned on and turned off by the Right and Left
buttons respectively.
– Anynet+ : If the Soundbar is connected to a Samsung TV through an HDMI cable,
you can control your Soundbar with a Samsung TV remote control.
Press and hold the Right button for 5 seconds to toggle Anynet+ ON and OFF.
– Auto Power Link : If the Soundbar is connected to your TV through a digital optical
cable, the Soundbar can automatically turn on when you turn on your TV. Press
and hold the Left button for 5 seconds to toggle Auto Power Link ON and OFF.
– Anynet+ / Auto Power Link are set to ON by default.
•ID SET
Press and hold the Up button for 5 seconds to complete ID SET (when connecting to an
accessary item).
ENG - 24
•Volume restriction function
Because it may damage hearing when the power is turned on at high volumes, it
adjusts the volume to 20 when the set volume is higher than 20.
– The default value for Volume restriction is off. The set volume is maintained even
when the power is turned off.
– To change the setting, press and hold the Down button on the remote control for
5 seconds. With the volume restriction off, “V FREE” appears on the front display
and with the function on, “V LOCK” appears.
Sound Control
VOL WOOFER
SOUND
MODE
PAIR
You can select from TREBLE, BASS, or AUDIO SYNC.
•To control the volume of the treble or bass sound, select TREBLE or BASS in Sound
Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons.
•Press and hold the (Sound Control) button for about 5 seconds to adjust the sound
for each frequency band. 150Hz, 300Hz, 600Hz, 1.2KHz, 2.5KHz, 5KHz, and 10KHz are
selectable using the Left/Right buttons and each can be adjusted to a setting between
-6 to +6 using the Up/Down buttons.
•If the video on the TV and audio from the Soundbar are not synchronized, select AUDIO
SYNC in Sound Settings, and then
set the audio delay between 0~300 milliseconds
by
using the Up/Down buttons. (Not available in “USB” mode.)
•AUDIO SYNC is only supported for some functions.
VOL WOOFER
SOUND
MODE
PAIR
WOOFER
SOUND
MODE
VOL WOOFER
SOUNDBAR
SOUND
MODE
VOL WOOFER
SOUNDBAR
SOUND
MODE
VOL WOOFER
SOUNDBAR
SOUND
MODE
VOL WOOFER
SOUNDBAR
Push the button up or down to adjust the volume of the subwoofer to -12 or between -6 to
+6. To set the subwoofer volume level to 0, press the button.
VOL WOOFER
SOUND
MODE
PAIR
VOL
SOUND
MODE
VOL WOOFER
SOUNDBAR
SOUND
MODE
VOL WOOFER
SOUNDBAR
SOUND
MODE
VOL WOOFER
SOUNDBAR
SOUND
MODE
VOL WOOFER
SOUNDBAR
Push the button up or down to adjust the volume.
•Mute
Press the VOL button to mute the sound. Press it again to unmute the sound.
ENG - 25
Adjusting the Soundbar volume
with a TV remote control
If you have a Samsung TV, you can adjust
the Soundbar’s volume using the IR remote
control that came with your Samsung TV.
First use the TV menu to set the TV audio on your
Samsung TV to external speakers, then use your
Samsung remote to control the Soundbar’s
volume. For more information, see the TV’s user
manual. The default mode for this function is
control by a Samsung TV remote. If your TV is not
a Samsung TV, follow the directions below to
change the settings of this function.
1. Turn Off the Soundbar.
BYE
2. If you do not want to use this function, push
up and hold the WOOFER button repeatedly
for 5 seconds until “OFF-TV REMOTE”
appears in the display.
SOUND
MODE
VOL WOOFER
SOUNDBAR
5 Sec OFF-TV REMOTE
3. If you want to control the Soundbar with
your TV’s remote, push up and hold the
WOOFER button for 5 seconds repeatedly
until “ALL-TV REMOTE” appears in the
display. Then, use your TV’s menu to select
external speakers.
SOUND
MODE
VOL WOOFER
SOUNDBAR
5 Sec ALL-TV REMOTE
4. If you want to return the Soundbar to the
default mode (control by a Samsung TV
remote), push up and hold the WOOFER
button for 5 seconds repeatedly until
“SAMSUNG-TV REMOTE” appears in the
display.
SOUND
MODE
VOL WOOFER
SOUNDBAR
5 Sec
(Default mode)
SAMSUNG-TV REMOTE
– Each time you push the WOOFER button
up and hold it for 5 seconds, the mode
switches in the following order:
“SAMSUNG-TV REMOTE” (Default mode)
→ “OFF‑TV REMOTE” → “ALL‑TV REMOTE”.
– This function may not be available,
depending on the remote control.
– Manufacturers supporting this function:
VIZIO, LG, Sony, Sharp, PHILIPS,
PANASONIC, TOSHIBA, GRUNDIG,
Hisense, RCA
ENG - 26
Using the Hidden Buttons (Buttons with more than one function)
Hidden Button
Reference page
Remote Control Button Function
WOOFER TV remote control On/Off (Standby) page 25
(Source) BT Pairing page 22
p (Play / Pause)
Auto Power Down On/Off
(AUX mode) page 23
Initialize (Standby) page 30
BT Ready page 13
Left Auto Power Link ON/OFF page 23
Right Anynet+ ON/OFF page 23
Up ID SET page 23
Down Volume restriction On/Off page 24
(Sound Control) 7 Band EQ page 24
SOUND MODE
DRC ON/OFF (Standby) page 22
Bluetooth Power page 22
Outputspecicationsforthedifferentsoundeffectmodes
Effect Input
Output
Without Wireless Rear
Speaker Kit
With Wireless Rear
Speaker Kit
SOUND MODE
Surround
VOL WOOFER
SOUND
MODE
Bluetooth
POWER
STANDARD
2.0 ch
2.1 ch 4.1 ch
5.1 ch 2.1 ch 4.1 ch
SURROUND
2.0 ch
2.1 ch 4.1 ch
5.1 ch 2.1 ch 4.1 ch
•Samsung Wireless Rear Speaker Kit can be purchased separately. To purchase a Kit, contact the
vendor you purchased the Soundbar from.
ENG - 27
09 INSTALLING THE
WALL MOUNT
Installation Precautions
•Install on a vertical wall only.
•Do not install in a place with high
temperature or humidity.
•Verify whether the wall is strong enough to
support the product’s weight. If not, reinforce
the wall or choose another installation point.
•Purchase and use the xing screws or
anchors appropriate for the kind of wall you
have (plaster board, iron board, wood, etc.). If
possible, x the support screws into wall
studs.
•Purchase wall mounting screws according to
the type and thickness of the wall you want to
mount the Soundbar on.
– Diameter: M5
– Length: 1 3/8 inches or longer
recommended.
•Connect cables from the unit to external
devices before you install the Soundbar on
the wall.
•Make sure the unit is turned off and
unplugged before you install it. Otherwise, it
may cause an electric shock.
Wallmount Components
Wall Mount Guide (AH63-04369C)
Holder-Screw (2 EA)
(AH61-04110A)
Screw (2 EA)
(6001-001202)
Bracket-Wall Mount
(2 EA)
(AH61-04235A)
1. Place the Wall Mount Guide against the wall
surface.
•The Wall Mount Guide must be level.
•If your TV is mounted on the wall, install
the Soundbar at least 2 inches (5 cm)
below the TV.
2 inches or more
ENG - 28
2. Align the Wall Mount Guide’s Center Line
with the center of your TV (if you are
mounting the Soundbar below your TV), and
then x the Wall Mount Guide to the wall
using tape.
•If you are not mounting below a TV, place
the Center Line in the center of the
installation area.
Center Line
3. Push a pen tip or sharpened pencil tip
through the center of the A-TYPE images on
each end of the Guide to mark the holes for
the supporting screws, and then remove the
Wall Mount Guide.
4. Using an appropriately sized drill bit, drill a
hole in the wall at each marking.
•If the markings do not correspond to the
positions of studs, make sure you insert
appropriate anchors or mollies into the
holes before you insert the support
screws. If you use anchors or mollies,
make sure the holes you drill are large
enough for the anchors or mollies you
use.
5. Push a screw (not supplied) through each
Holder-Screw, and then screw each screw
rmly into a support screw hole.
6. Install the 2 Bracket-Wall Mounts in the
correct orientation on the bottom of the
Soundbar using 2 Screws.
•When assembling, make sure the hanger
part of the Bracket-Wall Mounts are
located behind the rear of the Soundbar.
Rear of Soundbar
Right end of Soundbar
ENG - 29
7. Install the Soundbar with the attached
Bracket-Wall Mounts by hanging the
Bracket-Wall Mounts on the Holder-Screws
on the wall.
8. Slide the Soundbar down as shown below so
that the Bracket-Wall Mounts rest securely
on the Holder-Screws.
•Insert the Holder-Screws into the wide
(bottom) part of the Bracket-Wall
Mounts, and then slide the Bracket-Wall
Mounts down so that Bracket-Wall
Mounts rest securely on the
Holder-Screws.
10 SOFTWARE
UPDATE
Samsung may offer updates for the Soundbar’s
systemrmwareinthefuture.
USB port
HDMI IN
HDMI OUT
(TV-ARC)
USB (5V 0.5A)
AUX IN
DIGITAL AUDIO IN
(OPTICAL)
DC 24V
USB (5V 0.5A)
Micro USB to
USB adapter Cable
(not supplied)
If an update is offered, you can update the
rmware by connecting a USB device with the
rmware update stored on it to the USB port on
your Soundbar. For more information about how
to download update les, go to the Samsung
Electronics website at
www.samsung.com
Support.
Then, enter or select the model number of your
Soundbar, select the Software & Apps option, and
then Downloads. Note that the option names can
vary.
ENG - 30
Updating Procedure
1. Connect a Micro USB to USB adapter cable
with a male USB 2.0 Micro USB plug (Type B)
on one end and a standard female 2.0 USB
jack (Type A) on the other end to the micro
USB jack on your Soundbar.
•The Micro USB to USB adapter cable is
sold separately. To purchase, contact a
Samsung Service Center or Samsung
Customer Care.
2. Follow the steps below to download the
product software:
Go to the Samsung website at
(samsung.com)
search for the model name
- select the customer support option (the
option name is subject to change)
3. Save the downloaded software to a USB
stick and select “Extract Here” to unzip the
folder.
4. Turn off the Soundbar and connect the USB
stick containing the software update to the
female port on a Micro USB adapter cable.
Connect the cable to the USB port on the
Soundbar.
5. Turn on the Soundbar. Within 3 minutes,
“UPDATE” is displayed and updating begins.
6. When the update nishes, the Soundbar
turns off. Press the p button on the remote
control for 5 seconds. “INIT” appears on the
display and then the Soundbar turns off.
The update is complete.
•This product has a DUAL BOOT function.
If the rmware fails to update, you can
update the rmware again.
If UPDATE is not displayed
1. Turn off the Soundbar, disconnect and then
reconnect the USB storage device that
contains the update les to the Soundbar’s
USB port.
2. Disconnect the Soundbar’s power cord,
reconnect it, and then turn on the Soundbar.
•Updating rmware may not work
properly if audio les supported by the
Soundbar are stored in the USB storage
device.
•Do not disconnect the power or remove
the USB device while updates are being
applied. The main unit will turn off
automatically after completing the
rmware update.
•After update is completed, the user setup
in Soundbar is initialized. We recommend
you write down your settings so that you
can easily reset them after the update.
Note that updating rmware resets the
subwoofer connection too.
If the connection to the subwoofer is not
re-established automatically after the
update, refer to page 6.
If the software update fails, check if the
USB stick is defective.
•Mac OS users should use MS-DOS (FAT)
as the USB format.
•Updating via USB may not be available,
depending on the USB storage device
manufacturer.
ENG - 31
11 TROUBLESHOOTING
Refer to the table below if this product does not function properly. If the problem you are experiencing
is not listed below or if the instructions below do not help, turn off the product, disconnect the power
cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).
The unit will not turn on.
Is the power cord plugged into the outlet?
;Connect the power plug to the outlet.
A function does not work when the button is pressed.
Is there static electricity in the air?
;Disconnect the power plug and connect it again.
Sound dropouts occur in BT mode.
;See the Bluetooth connection sections on pages 12 and 18.
Sound is not produced.
Is the Mute function on?
; Press the VOL button to cancel the function.
Is the volume set to minimum?
;Adjust the Volume.
The remote control does not work.
Are the batteries drained?
;Replace with new batteries.
Is the distance between the remote control and Soundbar main unit too far?
; Move the remote control closer to the Soundbar main unit.
The red LED on the subwoofer blinks and the subwoofer is not producing sound.
This issue can occur if the subwoofer is not connected to the Soundbar main unit.
; Try to connect your subwoofer again. (See page 6.)
The subwoofer drones and vibrates noticeably.
Try to adjust the vibration of your subwoofer.
;Push the WOOFER button on your remote control up or down to adjust the subwoofer volume.
(to -12, or between -6 ~ +6).
ENG - 32
12 LICENSE
Manufactured under license from Dolby
Laboratories. Dolby, Dolby Audio, Pro Logic, and
the double-D symbol are trademarks of Dolby
Laboratories.
For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS
Licensing Limited. DTS, the Symbol, DTS in
combination with the Symbol, and DTS Digital
Surround are registered trademarks or
trademarks of DTS, Inc. in the United States
and/or other countries. © DTS, Inc. All Rights
Reserved.
The terms HDMI and HDMI High-Denition
Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other
countries.
13 OPEN SOURCE
LICENSE NOTICE
To send inquiries and requests regarding open
sources, contact Samsung via Email
(oss.request@samsung.com).
14 IMPORTANT
NOTES ABOUT
SERVICE
•Figures and illustrations in this User Manual
are provided for reference only and may differ
from actual product appearance.
•An administration fee may be charged if
either:
a. An engineer is called out to your home at
your request and there is no defect in the
product.
b. You bring the unit to a repair center and
there is no defect in the product.
•You will be advised of the amount of the
administration fee before any work is done or
a home visit is made.
•If you have a problem with this product, we
strongly recommend you read the
appropriate section of this manual, visit the
Support page for your product at
www.samsung.com, or call Samsung Product
Support (1-800-726-7864) to nd an answer
before you contact a service center for a
repair.
ENG - 33
15 SPECIFICATIONS AND GUIDE
Specications
Model Name HW-N550
USB 5V/0.5A
Weight 6.4 lbs (2.9 kg)
Dimensions(W x H x D) 41.7 x 2.3 x 3.4 inches
(1060.0 x 59.0 x 87.5 mm)
Operating Temperature Range +41°F to +95°F (+5°C to +35°C)
Operating Humidity Range 10 % ~ 75 %
AMPLIFIER
Rated Output power 30W x 6
Supported play formats LPCM 2ch, Dolby Audio™
(supporting Dolby® Digital), DTS
Subwoofer Name PS-WN30
Weight 15.4 lbs (7.0 kg)
Dimensions(W x H x D) 8.5 x 15.1 x 12.0 inches
(215.0 x 384.5 x 304.0 mm)
AMPLIFIER
Rated Output power 160W
NOTES
•Samsung Electronics Co., Ltd reserves the right to change the specications without notice.
•Weight and dimensions are approximate.
•Dispose unwanted electronics through an approved recycler.
To nd the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call
(877) 278 - 0799
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited
warranty period of:
One (1) Year Parts and Labor*
(*90 Days Parts and Labor for Commercial Use)
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the
United States. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and
service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original
dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service
center. Transportation of the product to and from the service center is the responsibility of the purchaser.
SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or
reconditioned parts or products if found to be defective during the limited warranty period specied above.
All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG.
Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.
SAMSUNG’s obligations with respect to software products distributed by SAMSUNG under the SAMSUNG brand
name are set forth in the applicable end user license agreement. Non-SAMSUNG hardware and software products,
if provided, are on an “AS IS” basis.
Non-SAMSUNG manufacturers, suppliers, publishers, and service providers may provide their own warranties.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, and
except to the extent otherwise expressly provided for in this statement, noncommercial use of this product, and
shall not apply to the following, including, but not limited to: damage which occurs in shipment; delivery and
installation; applications and uses for which this product was not intended; altered product or serial numbers;
cosmetic damage or exterior nish; accidents, abuse, neglect, re, water, lightning or other acts of nature; use of
products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs,
external wiring or connectors not supplied and authorized by SAMSUNG, or which damage this product or result in
service problems; incorrect electrical line voltage, uctuations and surges; customer adjustments and failure to
follow operating instructions, cleaning, maintenance and environmental instructions that are covered and
prescribed in the instruction book; product removal or reinstallation; reception problems and distortion related to
noise, echo, interference or other signal transmission and delivery problems. SAMSUNG does not warrant
uninterrupted or error-free operation of the product.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO
WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY
PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR
CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE
LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS
PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST
SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND
CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND
LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND
THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY SAMSUNG
NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG. THIS LIMITED WARRANTY SHALL NOT EXTEND TO
ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR
EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specic legal rights, and
you may also have other rights which vary from state to state.
To obtain warranty service, please contact SAMSUNG customer care center.
The benets of this Limited Warranty extend only to the original purchaser of Samsung products from an authorized
Samsung reseller. THIS LIMITED WARRANTY SHALL NOT APPLY TO ANY SAMSUNG PRODUCTS PURCHASED
FROM UNAUTHORIZED RESELLERS OR RETAILERS, EXCEPT IN STATES WHERE SUCH RESTRICTION MAY BE
PROHIBITED. For a list of Samsung authorized retailers, please go to:
http://www.samsung.com/us/peaceofmind/authorized_resellers.html.
The party responsible for product compliance:
Samsung Electronics Co., LTD.
America QA lab of Samsung
19 Chapin Rd. Building D,
Pine Brook, New Jersey 07058
© 2018 Samsung Electronics Co., Ltd. All rights reserved.
QUESTIONS OR COMMENTS?
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IN THE US 1-800-SAMSUNG
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www.samsung.com/us/support
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