Table of Contents
- Before Using the Product
- Preparations
- Connecting and Using a Source Device
- Using MDC
- Player feature
- Screen Adjustment
- OnScreen Display
- Network
- System
- Support
- Troubleshooting Guide
- Specifications
- Appendix
Samsung LH32OMHPWBC User Manual
Displayed below is the user manual for LH32OMHPWBC by Samsung which is a product in the Signage Displays category. This manual has pages.
Related Manuals
User Manual
The colour and the appearance may differ depending on the product, and the content
in the manual is subject to change without prior notice to improve the performance.
Recommended hours of use per day of this product is under 16 hours. If the product is
used for longer than 16 hours a day, the warranty may be void.
An administration fee may be charged if either
– (a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
– (b) you bring the unit to a repair centre and there is no defect in the product
(i.e. where you have failed to read this user manual).
The amount of such administration charge will be advised to you before any work or home
visit is carried out.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than Samsung Electronics are property of their respective owners.
OM32H
Table of contents
Before Using the Product
Safety Precautions 6
Safety symbols 6
Electricity and Safety 7
Installation 8
Operation 10
Cleaning 12
Storage and Maintenance 13
Preparations
Checking the Components 14
Components 14
Parts 15
Reverse Side 15
Anti-theft Lock 16
Remote Control 17
Connection Using an IR Stereo Cable (sold
separately) 19
Before Installing the Product (Installation
Guide) 20
Switching between portrait and landscape 20
Ventilation 20
Installing the Wall Mount 21
Installing the Wall Mount 21
Wall Mount Kit Specifications (VESA) 21
Remote Control (RS232C) 22
Cable Connection 22
Connection 25
Control Codes 26
Connecting and Using
a Source Device
Before Connecting 34
Pre-connection Checkpoints 34
Connecting to a PC 34
Connection Using an HDMI Cable 34
Connection Using an HDMI-DVI Cable 35
Connection Using a DP Cable 35
Connecting an External Monitor 36
Connecting to a Video Device 37
Connection Using an HDMI-DVI Cable 37
Connection Using an HDMI Cable 37
Connecting the HDBase-T 38
Connecting to an Audio System 39
Connecting the LAN Cable 39
Changing the Input source 40
Source 40
Web Browser 41
Settings 41
Refresh Options 43
Using MDC
MDC Programme Installation/Uninstallation 44
Installation 44
Uninstallation 44
Connecting to MDC 45
Using MDC via RS-232C (serial data
communications standards) 45
Using MDC via Ethernet 46
Player feature
Player 48
Viewing content 48
When content is running 49
Available menu 49
File Formats Compatible with Player 50
Schedule 55
Clone Product 56
ID Settings 57
Device ID 57
Device ID Auto Set 57
PC Connection Cable 57
Network Status 58
Picture Mode 59
On/Off Timer 60
On Timer 60
2
Table of contents
Off Timer 61
Holiday Management 61
Ticker 62
URL Launcher 63
URL Launcher Settings 64
Screen Adjustment
Picture Mode 65
Backlight / Contrast / Brightness / Sharpness /
Colour / Tint (G/R) 66
Colour Temperature 67
White Balance 67
2 Point 67
10 Point 67
Gamma 68
Calibrated value 68
Advanced Settings 69
Dynamic Contrast 69
Black Tone 69
Flesh Tone 69
RGB Only Mode 69
Colour Space 69
HDMI UHD Color 70
Motion Lighting 70
Picture Options 71
Colour Tone 71
Digital Clean View 71
HDMI Black Level 72
Film Mode 72
Dynamic Backlight 72
Picture Size 73
Picture Size 73
Auto Wide 73
Fit to Screen 74
Zoom/Position 74
Picture Off 74
Reset Picture 75
OnScreen Display
Display Orientation 76
Onscreen Menu Orientation 76
Source Content Orientation 76
Aspect Ratio 76
Screen Protection 77
Auto Protection Time 77
Screen Burn Protection 77
Message Display 80
Source Info 80
No Signal Message 80
MDC Message 80
Download Status Message 80
Language 81
Reset OnScreen Display 81
Network
Network Status 82
Open Network Settings 82
Network Settings (Wired) 83
Server Network Settings 85
Connect to server 85
MagicInfo Mode 85
Server Access 85
FTP Mode 85
Proxy server 85
Device Name 85
3
Table of contents
System
Accessibility 86
Menu Transparency 86
High Contrast 86
Enlarge 86
Start Setup 87
Time 88
Clock Set 88
NTP Settings 88
DST 88
Sleep Timer 88
Power On Delay 88
Auto Source Switching 89
Auto Source Switching 89
Primary Source Recovery 89
Primary Source 89
Secondary Source 89
Power Control 90
Auto Power On 90
Max. Power Saving 90
Standby Control 90
Network Standby 91
Power Button 91
Eco Solution 92
Brightness Limit 92
Energy Saving Mode 92
Screen Lamp Schedule 93
No Signal Power Off 93
Auto Power Off 93
Temperature Control 94
Input Device Manager 95
Keyboard Language 95
Keyboard type 95
Input Language Shortcut 95
Play via 95
Change PIN 96
Security 97
Safety Lock On 97
USB Auto Play Lock 97
Remote Management 97
General 98
Smart Security 98
Anynet+ (HDMI-CEC) 99
HDMI Hot Plug 101
Custom Logo 101
Game Mode 102
Empty Storage 102
Reset System 102
Support
Software Update 103
Update Now 103
Auto update 103
Contact Samsung 103
Reset All 103
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Centre 104
Testing the Product 104
Checking the Resolution and Frequency 104
Check the followings. 105
Q & A 110
Specifications
General 111
Preset Timing Modes 113
4
6
Before Using the Product
Chapter 01
Safety Precautions
The following safety instructions are to ensure your personal safety and prevent property
damage. Please read the following to ensure the proper use of the product.
Safety symbols
Symbol Name Meaning
Warning
A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions
are not followed.
Prohibition
Do NOT attempt.
Instruction
Follow directions.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE
ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high
voltage is present inside. It is
dangerous to make any kind of
contact with any internal part of this
product.
AC voltage: Rated voltage marked
with this symbol is AC voltage.
This symbol indicates that this
product has included important
literature concerning operation and
maintenance.
DC voltage: Rated voltage marked
with this symbol is DC voltage.
Class II product: This symbol
indicates that a safety connection
to electrical earth (ground) is not
required.
Caution. Consult instructions for
use: This symbol instructs the user
to consult the user manual for
further safety related information.
7
Electricity and Safety
"The following images are for reference only. Real-life situations may differ from what is
shown in the images.
Warning
Do not touch the power plug with wet hands.
Otherwise, an electric shock may result.
Do not bend or pull the power cable with force. Be careful not to
leave the power cable under a heavy object.
Product failure, an electric shock or fire may result from a damaged
cable.
Do not connect multiple products to a single power socket.
Overheated power sockets may cause a fire.
Insert the power plug all the way in so it is not loose.
An unsecure connection may cause a fire.
Clean any dust around the pins of the power plug or the power socket with a dry cloth.
A fire may result.
Connect the power plug to a grounded power socket. (Except for devices that do not
provide grounding)
An electric shock or injury may result.
Do not use a damaged power plug or a loose power socket.
An electric shock or fire may result.
8
Caution
Hold the plug when disconnecting the power cable from the power
socket.
An electric shock or fire may result.
When connecting the power plug to the port, be sure to connect it
completely.
If the power plug is not completely connected to the port, the plug
may be unexpectedly disconnected, or there is a risk of overheating
due to overcurrent, leading to safety accidents.
Only use the power cable provided with your product by Samsung. Do not use the
power cable with other products.
An electric shock or fire may result.
Keep the power socket where the power cord is connected unobstructed.
When a problem occurs with the product, the power cord must be unplugged to
completely cut off power to the product. The power is not completely cut off by using
only the Power button on the body of the product.
Do not disconnect the power cable while the product is being used.
The product may become damaged by an electric shock.
Installation
Warning
Before moving the product, turn off the power switch and disconnect
the power cable and all other connected cables.
Damage to the cable may cause a fire or electric shock.
When installing the product, keep it at a distance from the wall so
that it is well ventilated.
An increased internal temperature may cause a fire.
Do not install the product in a poorly ventilated space such as
bookcase or closet.
An increased internal temperature may cause a fire.
Keep the plastic packaging out of the reach of children.
Children's misuse of the plastic packaging may cause suffocation.
Do not install the power cable (DC power supply) and the product
near head sources.
(Candles, mosquito repellents, cigarettes, sprays, heating devices,
places exposed to direct sunlight, and more)
9
When installing the product, fix it firmly so that it does not fall.
If the product is not fixed firmly and a child touches the product while
playing, the product may fall, causing damage to the product or injury
to the child.
Do not install the product in a kitchen or near a kitchen counter.
Edible oil or oil vapor can damage or deform the product.
Have a technician install the wall-mount hanger.
Installation by an unqualified person can result in an injury. Only use approved
cabinets.
If the product is installed in an unusual location, the surrounding environment may
cause a serious quality problem. Therefore, be sure to contact Samsung Customer
Service Centre before installation.
(Places where many fine dusts are generated, places where chemicals are used,
places with too high or low temperatures, places with a lot of moisture or water,
transportation equipment such as vehicles, airports and stations used continuously
for a long time, and more)
Caution
When lifting and moving the product, do not touch the screen
display, and make sure that at least two people work together.
The product may fall, causing personal injury or product damage.
Do not lay down the product on its front.
The screen may become damaged.
Prolonged exposure to direct sunlight may discolour the surface of the screen display.
10
Operation
Warning
If the product generates a strange noise, a burning smell, or smoke,
unplug the power plug immediately and contact your Samsung
Customer Service Centre.
An electric shock or fire may result.
Keep the remote control batteries and the small accessories out of
the reach of children. Ensure children do not swallow any of them.
If children have had the battery in their mouths, consult your doctor
immediately.
If the product is dropped or its appearance is damaged, turn off the
power switch and disconnect the power cord. Then contact Samsung
Customer Service Centre.
Continued use can result in an electric shock or a fire.
Do not move the product by pulling the power cord or any cable.
Product failure, an electric shock or fire may result from a damaged
cable.
Ensure the vents are not blocked by tablecloths or curtains.
An increased internal temperature may cause a fire.
Do not apply an impact to the product.
The screen display may be damaged.
An electric shock or fire may result.
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or
objects that burn easily (paper, matches, etc) into the product (via
the vent or input/output ports, etc).
If foreign substances enter the product, be sure to power off the
product and disconnect the power cord. Then contact Samsung
Customer Service Centre.
Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or
metallic objects on top of the product.
If foreign substances such as water enter the product, be sure
to disconnect the power cord. Then contact Samsung Customer
Service Centre.
Product failure, an electric shock or fire may result.
During a lightning or thunderstorm, power off the product and
disconnect the power cord.
An electric shock or fire may result.
Do not leave heavy objects or items that children like (toys, sweets,
etc.) on top of the product.
The product or heavy objects may fall as children try to reach for the
toys or sweets resulting in a serious injury.
11
Do not hang on or climb on the product.
The product may fall, causing personal injury or even death.
Be especially careful that children do not hang on or climb on
the product.
While the power plug is plugged into a power socket, do not insert
a chopstick or other conductor into a remaining power socket. Also,
after disconnecting the power plug from the power socket, do not
touch the pins of the plug immediately.
Otherwise, an electric shock may result.
There is a high voltage inside the product. Never disassemble, repair
or modify the product yourself.
Contact Samsung Customer Service Centre for repairs.
An electric shock or fire may result.
If a gas leakage is found, do not touch the product or the power plug, and ventilate the
room immediately.
Sparks can cause an explosion or fire.
Do not use humidifiers or stoves around the product.
An electric shock or fire may result.
Caution
Insert each battery so that its polarity (+, –) is correct.
If the polarity is not correct, the battery may rupture or the
internal fluid may leak, causing contamination and damage to the
surroundings, fire, or personal injury.
Do not place heavy objects on the product.
Product failure or personal injury may result.
When you do not use the product for a long time due to vacation or other reason,
disconnect the power cord from the power socket.
Dust accumulation combined with heat can cause a fire, electric shock or electric
leakage.
Use the product at the recommended resolution and frequency.
Your eyesight may deteriorate.
The batteries (and rechargeable batteries) are not ordinary refuse and must be
returned for recycling purposes. The customer is responsible for returning the used or
rechargeable batteries for recycling.
The customer can return used or rechargeable batteries to a nearby public recycling
centre or to a store selling the same type of the battery or rechargeable battery.
Rest your eyes for more than 5 minutes for every 1 hour of product use.
Eye fatigue will be relieved.
Leaving the screen fixed on a stationary image for an extended period of time may
cause afterimage burn-in or defective pixels.
When you do not use the product for a long time, activate power-saving mode or set
the screen saver to moving-picture mode.
Do not use or keep combustible spray or an inflammable substance near the product.
An explosion or fire may result.
12
Use only the specified standardised batteries, and do not use a new battery and a used
battery at the same time.
Otherwise, the batteries may be damaged or cause fire, personal injury or damage due
to a leakage of the internal liquid.
Do not watch the product screen too closely and continuously for a long time.
Your eyesight may deteriorate.
Do not lift or move the product when it is in operation.
Do not touch the screen when the product has been turned on for an extended period
of time as it will become hot.
When using headphones or earphones, do not turn the volume too high or use them
for a long time.
Damage to your hearing may result.
Cleaning
Warning
Do not spray water or cleaner directly on the product.
The product’s surface may be damaged, or the markings may
be erased.
An electric shock or fire may result.
Caution
When cleaning, be sure to disconnect the power plug and wipe gently with a soft and
dry cloth such as superfine fibers or cotton flannels to prevent scratches.
The product's surface may be damaged, or the markings may be erased.
Be sure to use a soft and dry cloth such as superfine fibers or cotton flannels because
the surface of the product and the screen display are vulnerable to scratches.
The product's surface or the screen display can be easily scratched with foreign
substances.
Do not apply chemicals containing alcohol, solvent, or surfactant such as wax,
benzene, thinner, pesticide, aerial freshener, lubricant, or cleaner to the product.
The product's exterior may be discoloured or cracked, the surface of the panel may be
peeled off, or the markings may be erased.
13
Storage and Maintenance
Cleaning the exterior and display
Wipe the surface with a slightly wet, soft cloth, and then wipe with a dry cloth.
1 2 3
Precautions
Do not scratch the screen
with nails or sharp objects.
Scratches may leave marks or
damage the product.
Do not spray water directly
on any part of the product.
Product failure, an electric
shock or fire may result from
water that enters the product.
Due to the characteristics of
high-glossy products, using
a UV humidifier nearby may
create white-coloured stains
on the product.
Removing a sticker attached on the screen may leave residues. Clean the residues before
watching the screen.
Do not strongly press and rub the product. Damage to the product may result.
Do not wipe the screen with chemicals. Product failure may result.
Contact Customer Service Centre if the inside of the product needs cleaning (service fee
will be charged).
14
– Contact the vendor where you
purchased the product if any
components are missing.
– The appearance of the components
may differ from the images shown.
– A stand is not provided with the
product. To install a stand, you can
purchase one separately.
Checking the Components
Components
+
+
-
-
Quick setup guide Warranty card
(Not available in some locations) Regulatory guide Batteries
(Not available in some locations)
Remote Control External IR cable Power cord
Preparations
Chapter 02
15
Parts
Reverse Side
The colour and shape of parts may differ from what is shown.
Specifications are subject to change without notice to improve quality.
Stick the receiver of an
external IR cable to this
location when the cable is not
used or the product is moved.
IR
IN
OUT
RS232C
IN
OUT AUDIO
OUT HDMI IN 1 HDMI IN 2
RJ45
(LAN OUT) HDBT
(LAN IN) DP IN DAISY CHAIN
USB
Port Description
IR IN
Connects to an external IR cable that receives signals from the remote control.
IR OUT
Supplies through loopout the remote control input signals that are received
from an external IR cable.
RS232C IN
Connects to MDC using an RS232C adapter.
RS232C OUT
AUDIO OUT
Outputs sound to an audio device via an audio cable.
USB
Connect to a USB memory device.
RJ45 (LAN OUT)
- Wired LAN connection port used to connect an external device such as a
laptop to connect to the Internet.
- Connects to MDC using a LAN cable.
HDBT (LAN IN)
- Sends the HDMI signal to a connected LAN cable using an HDBaseT
transmitter.
- Connects to MDC using a LAN cable.
HDMI IN 1, HDMI IN 2
Connects to a source device using a HDMI cable or HDMI-DVI cable.
DP IN
Connects to a PC using a DP cable.
DAISY CHAIN
Connects to another product using a daisy chain (DP port) cable.
16
Anti-theft Lock
An anti-theft lock allows you to use the product securely even in public places.
The locking device shape and locking method depend on the manufacturer. Refer to the user
guide provided with your anti-theft locking device for details.
The following images are for reference only. Real-life situations may differ from what is
shown in the images.
To lock an anti-theft locking device:
1
Fix the cable of your anti-theft locking device to a heavy object such as a desk.
2
Put one end of the cable through the loop on the other end.
3
Insert the locking device into the anti-theft lock slot at the back of the product.
4
Lock the locking device.
– An anti-theft locking device can be purchased separately.
– Refer to the user guide provided with your anti-theft locking device for details.
– Anti-theft locking devices can be purchased at electronics retailers or online.
17
– Remote control button functions
may differ for different products.
Remote Control
Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
A button without a description in the image below is not supported on the product.
HOME
MENU
POWER
OFF
VOL
CH
.QZ
1
ABC
2
DEF
3
GHI
4
JKL
5
MNO
6
SYMBOL
0
PRS
7
TUV
8
WXY
9
MUTE
DEL-/--
SOURCE
CH LIST
Power off the product.
Number buttons
Enter the password in the OSD menu.
Mute the sound.
Unmuting the sound: Press MUTE again or
press the volume control(+ VOL -) button.
Player Launch Button.
Display or hide the onscreen display menu, or
return to the previous menu.
Power on the product.
Adjust the volume.
Change the input source.
18
TOOLS INFO
SET
UNSET
LOCK
PC
A
DVI
B
HDMI
C
DP
D
EXITRETURN
IR control
Display information about the current input
source.
Move to the upper, lower, left or right menu,
or adjust an option's setting.
Confirm a menu selection.
Exit the current menu.
Manually select a connected input source
from HDMI 1, HDMI 2 or DisplayPort.
Quickly select frequently used functions.
Return to the previous menu.
If multiple products are connected through the
Video Wall feature, press the SET button and
enter a product ID using the number buttons.
Control the product using the remote control.
Cancel a value that has been set using the SET
button and control all connected products
using the remote control.
– Remote control button functions
may differ for different products.
– Remove batteries when the remote
control is not to be used for an
extended period of time.
To place batteries in the remote control
It sets safe lock function.
19
Connection Using an IR Stereo Cable (sold
separately)
Make sure to connect the External IR cable while the product is powered
off. Then, power on the product.
Controlling more than one display product using
your remote control
Connect the IR OUT port on the product to the IR IN port on the other
display product using the dedicated stereo cable.
A command sent from the remote control pointed at product
1
will
be received by both display products
1
and
2
.
The appearance may differ depending on the product.
IR OUT IR IN
IR IN
20
Before Installing the Product (Installation
Guide)
To prevent injury, this apparatus must be securely attached to the floor/wall in accordance
with the installation instructions.
Ensure that an authorised installation company installs the wall mount.
Otherwise, it may fall and cause personal injury.
Make sure to install the specified wall mount.
Switching between portrait and landscape
Contact Samsung Customer Service Centre for further details.
Ventilation
Contact Samsung Customer Service Centre for further details.
Installation on a Perpendicular Wall
A Minimum 15 mm
B Ambient temperature: Under 35 °C
When installing the product on a perpendicular wall, allow at least
15 mm of space between the product and wall surface for ventilation
and ensure that the ambient A temperature is kept below 35 °C.
A
B
Installation on an Indented Wall
A Minimum 15 mm
B Minimum 25 mm
C Minimum 25 mm
D Ambient temperature: Under 35 °C
When installing the product on an indented wall, allow at least the
space specified above between the product and wall for ventilation
and ensure that the ambient temperature is kept below 35 °C.
C
B
A
D
21
Installing the Wall Mount
Installing the Wall Mount
The wall mount kit (sold separately) allows you to mount the product on the wall.
For detailed information on installing the wall mount, see the instructions provided with the wall mount.
We recommend you contact a technician for assistance when installing the wall mount bracket.
Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to install the wall mount on your own.
Install your wall mount on a solid wall perpendicular to the floor. To
install the product on the other wall area, contact the nearest agency.
If you install the product on a slanted wall, it may fall and result in
severe personal injury.
Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are
provided.
Do not use screws that are longer than the standard length or do not comply with the VESA standard screw
specifications. Screws that are too long may cause damage to the inside of the product.
For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may
differ depending on the wall mount specifications.
Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to
personal injury. Samsung is not liable for these kinds of accidents.
Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is
used or the consumer fails to follow the product installation instructions.
Do not mount the product at more than a 15 degree tilt.
Always have at least two people mount the product on a wall.
Standard dimensions for wall mount kits are shown in the table below.
VESA screw hole specs (A * B) in millimetres
(inches)
Standard Screw Quantity
100 × 100 (3.9 x 3.9) M4 4
Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to electric
shock.
If you want to use a wall mount, make sure that it allows you to remove the product from it without using any
additional tool.
Wall Mount Kit Specications (VESA)
22
Remote Control (RS232C)
Cable Connection
RS232C Cable
Interface
RS232C (9 pins)
Pin
TxD (No.2), RxD (No.3), GND (No.5)
Bit rate
9600 bps
Data bits
8 bit
Parity
None
Stop bit
1 bit
Flow control
None
Maximum length
15 m (only shielded type)
Pin assignment
1 2 3 4 5
6 7 8 9
5 4 3 2 1
9 8 7 6
<Male type> <Female type>
Pin Signal
1
Detect data carrier
2
Received data
3
Transmitted data
4
Prepare data terminal
5
Signal ground
6
Prepare data set
7
Send request
8
Clear to send
9
Ring indicator
23
RS232C cable
Connector: 9-Pin D-Sub to Stereo Cable
5
16
9
-P2-
1
2
3
-P1-
-P1- -P1- -P2- -P2-
Male type Rx
Tx
Gnd
3
2
5
----------
----------
----------
1
2
3
Tx
Rx
Gnd
STEREO
PLUG
(3.5ø)
LAN Cable
Pin assignment
12345678
Pin No Standard Colour Signal
1White and orange TX+
2Orange TX-
3White and green RX+
4Blue NC
5White and blue NC
6Green RX-
7White and brown NC
8Brown NC
24
Connector : HDBT (LAN IN)
Direct LAN cable (PC to HUB)
HDBT
(LAN IN)
HUB
P1
P1P2
P2
Signal P1 P2 Signal
TX+ 1↔1TX+
TX- 2↔2TX-
RX+ 3↔3RX+
RX- 6↔6RX-
Cross LAN cable (PC to PC)
RJ45 P1 P2
HDBT
(LAN IN)
Signal P1 P2 Signal
TX+ 1↔3RX+
TX- 2↔6RX-
RX+ 3↔1TX+
RX- 6↔2TX-
25
Connection
Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the
product.
Connection 1
RS232C
IN OUT RS232C
IN OUT RS232C
IN OUT RS232C
IN OUT
Connection 2
RS232C
OUT
HDBT
(LAN IN)
RS232C
IN OUT
RS232C
IN OUT
RS232C
IN OUT
Connection 3
HDBT
(LAN IN) HDBT
(LAN IN)
Connection 4
HDBT
(LAN IN) RJ45
(LAN OUT) HDBT
(LAN IN) RJ45
(LAN OUT) HDBT
(LAN IN) RJ45
(LAN OUT) HDBT
(LAN IN) RJ45
(LAN OUT)
26
Control Codes
Viewing control state (Get control command)
Header Command ID Data length Checksum
0xAA Command type 0
Controlling (Set control command)
Header Command ID Data length Data Checksum
0xAA Command type 1 Value
Command
No. Command type Command Value range
1
Power control 0x11 0~1
2
Volume control 0x12 0~100
3
Input source control 0x14 -
4
Screen mode control 0x18 -
5
Screen size control 0x19 0~255
6
Video wall mode control 0x5C 0~1
7
Safety Lock 0x5D 0~1
8
Video Wall On 0x84 0~1
9
Video Wall User Control 0x89 -
All communications take place in hexadecimals. The checksum is calculated by adding
up all values except the header. If a checksum adds up to be more than 2 digits as shown
below (11+FF+01+01=112), the first digit is removed.
E.g. Power On & ID=0
Header Command ID Data length Data 1 Checksum
0xAA 0x11 1 "Power"
Header Command ID Data length Data 1 12
0xAA 0x11 1 1
To control all devices connected by a serial cable simultaneously irrespective of IDs, set
the ID as "0xFE" and transmit commands. Commands will be executed by each device but
ACK will not respond.
27
Power control
Function
A product can be powered on and off using a PC.
Viewing power state (Get Power ON / OFF Status)
Header Command ID Data length Checksum
0xAA 0x11 0
Setting power ON/Off (Set Power ON / OFF)
Header Command ID Data length Data Checksum
0xAA 0x11 1 "Power"
"Power": Power code to be set on a product.
Ack
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'A' 0x11 "Power"
"Power": Power code to be set on a product.
Nak
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'N' 0x11 "ERR"
"ERR" : A code showing what error has occurred.
Volume control
Function
The volume of a product can be adjusted using a PC.
Viewing volume state (Get Volume Status)
Header Command ID Data length Checksum
0xAA 0x12 0
Setting the volume (Set Volume)
Header Command ID Data length Data Checksum
0xAA 0x12 1 "Volume"
"Volume": Volume value code to be set on a product. (0-100)
Ack
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'A' 0x12 "Volume"
"Volume": Volume value code to be set on a product. (0-100)
Nak
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'N' 0x12 "ERR"
"ERR" : A code showing what error has occurred.
28
Input source control
Function
The input source of a product can be changed using a PC.
Viewing input source state (Get Input Source Status)
Header Command ID Data length Checksum
0xAA 0x14 0
Setting the input source (Set Input Source)
Header Command ID Data length Data Checksum
0xAA 0x14 1 "Input Source"
"Input Source": An input source code to be set on a product.
0x0C Input source
0x20 MagicInfo
0x21 HDMI1
0x22 HDMI1_PC
0x23 HDMI2
0x24 HDMI2_PC
0x25 DisplayPort
0x55 HDBT
HDMI1_PC and HDMI2_PC cannot be used with the Set command. They only respond to
"Get" commands.
MagicInfo is only available with models that contain the MagicInfo function.
Ack
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'A' 0x14 "Input
Source"
"Input Source": An input source code to be set on a product.
Nak
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'N' 0x14 "ERR"
"ERR" : A code showing what error has occurred.
29
Screen mode control
Function
The screen mode of a product can be changed using a PC.
Screen mode cannot be controlled when the Video Wall function is enabled.
Viewing screen status (Get Screen Mode Status)
Header Command ID Data length Checksum
0xAA 0x18 0
Setting the picture size (Set Picture Size)
Header Command ID Data
length
Data Checksum
0xAA 0x18 1 "Screen
Mode"
"Screen Mode": A code that sets the product status
0x01 16 : 9
0x04 Zoom
0x31 Wide Zoom
0x0B 4 : 3
Ack
Header Command ID Data
length
Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'A' 0x18 "Screen
Mode"
"Screen Mode": A code that sets the product status
Nak
Header Command ID Data
length
Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'N' 0x18 "ERR"
"ERR": A code showing what error has occurred
Screen size control
Function
The screen size of a product can be changed using a PC.
Viewing the screen size (Get Screen Size Status)
Header Command ID Data length Checksum
0xAA 0x19 0
Ack
Header Command ID Data
length
Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'A' 0x19 "Screen
Size"
"Screen Size": product screen size (range: 0 – 255, unit: inch)
Nak
Header Command ID Data
length
Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'N' 0x19 "ERR"
"ERR": A code showing what error has occurred
30
Video Wall Mode Control
Function
Video Wall mode can be activated on a product using a PC.
This control is only available on a product whose Video Wall is enabled.
Viewing video wall mode (Get Video Wall Mode)
Header Command ID Data length Checksum
0xAA 0x5C 0
Setting the video wall (Set Video Wall Mode)
Header Command ID Data length Data Checksum
0xAA 0x5C 1 "Video Wall Mode"
"Video Wall Mode": Video Wall Mode code used to activate Video Wall mode on a product.
Full
Natural
Ack
Header Command ID Data
length
Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'A' 0x5C "Video Wall
Mode"
"Video Wall Mode": A code used to activate Video Wall mode on a product
Nak
Header Command ID Data
length
Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'N' 0x5C "ERR"
"ERR": Error code showing what error has occurred
Safety Lock
Function
PC can be used to turn the Safety Lock On function on or off on a product.
This control is available regardless of whether or not the power is turned on.
Viewing the safety lock state (Get Safety Lock Status)
Header Command ID Data length Checksum
0xAA 0x5D 0
Enabling or disabling safety lock (Set Safety Lock Enable / Disable)
Header Command ID Data length Data Checksum
0xAA 0x5D 1 "Safety
Lock"
"Safety Lock": Safety lock code to be set on a product
Ack
Header Command ID Data
length
Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'A' 0x5D "Safety Lock"
"Safety Lock": Safety lock code to be set on a product
Nak
Header Command ID Data
length
Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'N' 0x5D "ERR"
"ERR": A code showing what error has occurred
31
Video Wall On
Function
Turn Video Wall on or off on the product from your computer.
Get Video Wall On/Off Status
Header Command ID Data length Checksum
0xAA 0x84 0
Set Video Wall On/Off
Header Command ID Data length Data Checksum
0xAA 0x84 1 V.Wall_On
V.Wall_On: Video Wall code to be assigned to the product
Ack
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'A' 0x84 V.Wall_On
V.Wall_On : Same as above
Nak
Header Command ID Data
length
Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'N' 0x84 ERR
"ERR": A code showing what error has occurred
Video Wall User Control
Function
Turn the Video Wall function on or off on the product from your computer.
Get Video Wall Status
Header Command ID Data length Checksum
0xAA 0x89 0
Set Video Wall
Header Command ID Data
length
Val1 Val2 Checksum
0xAA 0x89 2 Wall_Div Wall_SNo
Wall_Div: Video Wall Divider code assigned to the product
32
10x10 Video Wall Model
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Off
0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
1
0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1A 0x1B 0x1C 0x1D 0x1E 0x1F
2
0x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28 0x29 0x2A 0x2B 0x2C 0x2D 0x2E 0x2F
3
0x31 0x32 0x33 0x34 0x35 0x36 0x37 0x38 0x39 0x3A 0x3B 0x3C 0x3D 0x3E 0x3F
4
0x41 0x42 0x43 0x44 0x45 0x46 0x47 0x48 0x49 0x4A 0x4B 0x4C 0x4D 0x4E 0x4F
5
0x51 0x52 0x53 0x54 0x55 0x56 0x57 0x58 0x59 0x5A 0x5B 0x5C 0x5D 0x5E 0x5F
6
0x61 0x62 0x63 0x64 0x65 0x66 0x67 0x68 0x69 0x6A 0x6B 0x6C 0x6D 0x6E 0x6F
7
0x71 0x72 0x73 0x74 0x75 0x76 0x77 0x78 0x79 0x7A 0x7B 0x7C 0x7D 0x7E N/A
8
0x81 0x82 0x83 0x84 0x85 0x86 0x87 0x88 0x89 0x8A 0x8B 0x8C N/A N/A N/A
9
0x91 0x92 0x93 0x94 0x95 0x96 0x97 0x98 0x99 0x9A 0x9B N/A N/A N/A N/A
10
0xA1 0xA2 0xA3 0xA4 0xA5 0xA6 0xA7 0xA8 0xA9 0xAA N/A N/A N/A N/A N/A
11
0xB1 0xB2 0xB3 0xB4 0xB5 0xB6 0xB7 0xB8 0xB9 N/A N/A N/A N/A N/A N/A
12
0xC1 0xC2 0xC3 0xC4 0xC5 0xC6 0xC7 0xC8 N/A N/A N/A N/A N/A N/A N/A
13
0xD1 0xD2 0xD3 0xD4 0xD5 0xD6 0xD7 N/A N/A N/A N/A N/A N/A N/A N/A
14
0xE1 0xE2 0xE3 0xE4 0xE5 0xE6 0xE7 N/A N/A N/A N/A N/A N/A N/A N/A
15
0xF1 0xF2 0xF3 0xF4 0xF5 0xF6 N/A N/A N/A N/A N/A N/A N/A N/A N/A
33
Wall_SNo: Product Number code assigned to the product
10x10 Video Wall Model : ( 1 ~ 100)
Set Number
Data
1 0x01
2 0x02
... ...
99 0x63
100 0x64
Ack
Header Command ID Data length Ack/Nak r-CMD Val1 Val2 Checksum
0xAA 0xFF 4 'A' 0x89 Wall_Div Wall_
SNo
Nak
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'N' 0x89 ERR
"ERR": A code showing what error has occurred
34
Connecting and Using a Source Device
Before Connecting
Pre-connection Checkpoints
Before connecting a source device, read the user manual provided with it.
The number and locations of ports on source devices may differ from device to device.
Do not connect the power cable until all connections are completed.
Connecting the power cable during connection may damage the product.
Connect the sound ports correctly: left = white and right = red.
Check the types of ports at the back of the product you want to connect.
Connecting to a PC
Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
A PC can be connected to the product in a variety of ways.
Select a connection method suitable for your PC.
Connecting parts may differ in different products.
Connection Using an HDMI Cable
HDMI IN 1, HDMI IN 2
Chapter 03
35
Connection Using an HDMI-DVI Cable Connection Using a DP Cable
DP IN
Precautions for using DP
Some graphics cards that are not compliant with the DP standard may prevent the
Windows Booting/Bios screen from being displayed when the product is in power-saving
mode. If this is the case, make sure to turn on the product first before turning on your PC.
The interface DP IN on the product and the provided DP cable are designed based on the
VESA standards. Using a DP cable that is not VESA compliant may cause the product to
function improperly. Samsung Electronics shall not be held responsible for any issues
from using a cable that is not VESA compliant.
Make sure to use a DP cable that is VESA compliant.
To use the optimal resolution (3840x2160 @ 60Hz) when the input source is DisplayPort,
using a DP cable shorter than 5m is recommended.
Disabling power-saving mode when the input source is DisplayPort may import new
resolution information and reset the task window size or location.
36
Connecting an External Monitor
Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
Connecting parts may differ in different products.
The DAISY CHAIN port is only available when the input source is DisplayPort.
DP IN DAISY CHAIN DP IN DAISY CHAIN DP IN DAISY CHAIN DP IN DAISY CHAIN
Computer
Monitor 1 Monitor 2 Monitor 3 Monitor 4
37
Connecting to a Video Device
Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
You can connect a video device to the product using a cable.
Connecting parts may differ in different products.
Press the SOURCE button on the remote control to change the source.
Connection Using an HDMI-DVI Cable
Supported resolutions include 1080p (50/60Hz), 720p (50/60Hz), 480p, and 576p.
The appearance may differ depending on the product.
Connecting parts may differ in different products.
HDMI IN 1, HDMI IN 2
Connection Using an HDMI Cable
The appearance may differ depending on the product.
Connecting parts may differ in different products.
Using an HDMI cable or HDMI to DVI Cable (up to 1080p)
For better picture and audio quality, connect to a digital device using an HDMI cable.
An HDMI cable supports digital video and audio signals, and does not require an audio
cable.
– To connect the product to a digital device that does not support HDMI output, use an
HDMI-DVI and audio cables.
The picture may not display normally (if at all) or the audio may not work if an external
device that uses an older version of HDMI mode is connected to the product. If such a
problem occurs, ask the manufacturer of the external device about the HDMI version and,
if out of date, request an upgrade.
Be sure to use an HDMI cable with a thickness of 14 mm or less.
Be sure to purchase a certified HDMI cable. Otherwise, the picture may not display or a
connection error may occur.
A basic high-speed HDMI cable or one with ethernet is recommended.
This product does not support the ethernet function via HDMI.
HDMI IN 1, HDMI IN 2
38
Connecting the HDBase-T
The appearance may differ depending on the product.
Connecting parts may differ in different products.
HDBase-T (Tx) transmits data from an external device to HDBase-T (Rx). Make sure to connect them directly using a LAN cable.
Data transmission is not available if HDBase-T (Rx) is connected to HDBase-T (Tx) through a hub.
HDBase-T works with unshielded twisted pair (UTP) or shielded twisted pair (STP) cables; but, to ensure CE compliance, STP cables and STP Connectors are required. Shielded cable and
connectors are recommended to safeguard against unpredictable environmental electrical noise which may impact performance. It is recommended to use an STP cable to maximize
performance. Using a UTP cable or patch may decrease performance.
HDMI IN
HDBT (LAN IN) LAN
HDBase-T (Tx)
HDMI OUT
HDMI OUT
HDMI OUT
LAN Cable
39
Connecting to an Audio System
The appearance may differ depending on the product.
Connecting parts may differ in different products.
AUDIO OUT
Connecting the LAN Cable
The appearance may differ depending on the product.
Connecting parts may differ in different products.
HDBT (LAN IN)
Use Cat7(*STP Type) cable for the connection. (10/100 Mbps)
*Shielded Twist Pair
40
Changing the Input source
Source
SOURCESource
Source
DisplayPortWeb Browser HDMI 1
HDBT
HDMI 2MagicInfo S
– The displayed image may differ depending on the model.
Source allows you to select a variety of sources and change source device names.
You can display the screen of a source device connected to the product. Select a source from source list to display
the screen of the selected source.
The input source can also be changed by using the SOURCE button on the remote control.
The screen may not display correctly if an incorrect source is selected for the source device you want to convert
to.
Edit
SOURCE SourceuEditENTER E
Edit the name and device type of a connected external device.
The list can include the following source devices. Source devices on the list differ depending on the selected
source.
HDMI 1 / HDMI 2 / HDBT / DisplayPort / Cable Box / Game Console / PC / Blu-ray player
You cannot edit the following sources.
MagicInfo S / URL Launcher / Web Browser
Information
INFO
You can see detailed information about the selected external device.
41
Web Browser
SOURCE SourceWeb BrowserENTER E
Web Browser
– The displayed image may differ depending on the model.
– Connect a LAN cable to access Internet from the product, similar to accessing the
Internet from a computer.
Settings
SOURCE Source Web BrowseruSettingsENTER E
General
Hide Tabs and Toolbar automatically
If the browser tabs, menu or toolbar are not used for a while, they will automatically disappear. To make them
appear again, move the pointer or focus to the top of the screen.
Use / Do not use
Hide Cursor in Touch Mode
Hide the cursor to prevent interference with touch operation.
Use / Do not use
Pop-up Blocker
Make your browsing experience more pleasant by blocking pop-up windows.
Use / Do not use
Reset Settings
All your customised web Browser settings will be reset to their default values. Your bookmarks and history won't be
affected.
Search Engine
If you enter a keyword in the URL/keyword input field, Web Browser will open the Search Results page.
Choose the search engine you want to use.
Google / Bing
42
Privacy & Security
Security Mode
Provide warnings about unsafe pages or block access to enhance Web Browser security.
This may slow the Web Browser down.
Use / Do not use
Private Browsing
When Private Browsing is active, your browsing history won't be recorded.
Use / Do not use
Do Not Track
Ask websites not to track you.
Use / Do not use
JavaScript
Allow all sites to run JavaScript for a better browsing experience.
Use / Do not use
Clear History
Clear your entire browsing history.
Delete browsing data
Delete all browsing data such as cookies, cached images and data.
Your bookmarks and history won't be affected.
Blocked pages
Blocked pages
Block access to pages that you have listed in Blocked pages.
Use / Do not use
Blocked Pages
Block or unblock specific pages.
Add
Approved pages
Approved pages
Enable web access only to pages that you have approved.
Use / Do not use
Password for Approved pages
Set a password for managing Approved pages.
Set Password
Approved Pages
Approve specific pages or remove them from Approved pages.
Add
43
Encoding
Encoding
Choose an encoding method for web pages. The current setting is Auto.
Auto / Manual (Current : Unicode)
About
Display the current version of Web Browser.
Refresh Options
SOURCE Source Web Browseru Refresh OptionsENTER E
Refresh Interval
Set the time for the web browser to wait before returning to the home page.
Off / 5 min / 10 min / 15 min / 30 min
Zoom
Set the zoom scale to apply when the web browser is refreshed.
50% / 75% / 100% / 125% / 150% / 200% / 300%
Home Page
Set the website to display when the web browser is refreshed.
Samsung Display / Custom
Custom
Enter the URL to set as the home page.
Enter URL
Available only when Home Page is set to Custom.
44
After you press the Never expired button following the Expired button, the product checks its
status for about a minute. To run a command, try it after a minute.
MDC Programme Installation/
Uninstallation
Installation
MDC installation can be affected by the graphics card, mother board and network
conditions.
1
Click the MDC Unified installation programme.
2
Select a language for installation. Next, click "OK".
3
When the "Welcome to the InstallShield Wizard for MDC_Unified" screen appears, click
"Next".
4
In the "License Agreement" window displayed, select "I accept the terms in the license
agreement" and click "Next".
5
In the displayed "Customer Information" window, fill out all the information fields and
click "Next".
6
In the displayed "Destination Folder" window, select the directory path you want to
install the programme in and click "Next".
If the directory path is not specified, the programme will be installed in the default
directory path.
7
In the displayed "Ready to Install the Program" window, check the directory path to
install the programme in and click "Install".
8
Installation progress will be displayed.
9
Click "Finish" in the displayed "InstallShield Wizard Complete" window.
Select "Launch MDC Unified" and click "Finish" to run the MDC programme immediately.
10
The MDC Unified shortcut icon will be created on the desktop after installation.
The MDC execution icon may not be displayed depending on the PC system or product
specifications.
Press F5 if the execution icon is not displayed.
Uninstallation
1
Select Settings > Control Panel on the Start menu and double-click Add/Delete Program.
2
Select MDC Unified from the list and click Change/Remove.
Using MDC
Multiple display control "MDC" is an application that allows you to easily control multiple display devices simultaneously using a PC.
For details on how to use the MDC programme, refer to Help after installing the programme. The MDC programme is available on the website.
Chapter 04
45
Connecting to MDC
Using MDC via RS-232C (serial data communications standards)
An RS-232C serial cable must be connected to the serial ports on the PC and monitor.
The appearance may differ depending on the product.
RS232C OUT
RS232C IN
RS232C IN
RS232C OUTRS232C IN
Monitor 1
Monitor 2
Computer
46
Using MDC via Ethernet
Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable.
Connection using a direct LAN cable
The appearance may differ depending on the product.
Multiple products can be connected using the HDBT (LAN IN) port on the product and the LAN ports on the HUB.
HDBT
(LAN IN)
HUB
Monitor 1
Monitor 2
Computer
47
Connection using a cross LAN cable
The appearance may differ depending on the product.
Multiple products can be connected using the RS232C IN / OUT port on the product.
RS232C OUT
RS232C OUT
RS232C IN
RS232C IN
HDBT
(LAN IN)
Monitor 1
Monitor 2
Computer
48
Player feature
Player
HOME PlayerENTER E
Play a range of content such as channels with schedules assigned, templates or files.
Used
199.33 MB
Available
4.26 GB(95%)
1
2
3
4
5 6
Player
Filter By: All Options
No channels
Network Channel
Network File
My Templates
Internal Memory
– The displayed image may differ depending on the model.
– To use the Player feature, set Play via to MagicInfo in System.
No. Description
1
Select between internal or external memory.
2
Play content, templates and schedules configured on the server.
You can view whether the server is connected (approval) in the Player
screen. To view whether the server is connected when a Network
Channel is running, press INFO on the remote.
1
Select Network Channel from the Player screen. The No channels
message appears if no channel has been registered in Network Channel.
2
Network Channel will run.
3
Play content stored on the server.
4
Play a template stored in the internal memory.
5
Select a content type as criterion to search for a desired content list.
6
Set different options for Player.
Viewing content
1
Select either internal or external memory. The files saved in the selected memory appear.
2
Select the desired file. The content appears on the screen. (For more information on
compatible file formats, see the “File formats compatible with Player” section.)
Accessible using the HOME button on the remote control.
Chapter 05
49
When content is running
Control buttons on the remote
You can use buttons on your remote control to play, pause, or skip between content on the
playlist.
Button Function
TOOLS Brings up the menu bar.
INFO Displays the information of the content.
►Goes to next file or page.
◄Goes to previous file or page.
E / ∆ / ³Plays or pauses slide show or video content.
´Stops displaying content and goes to the Player screen.
πRewinds the video content.
µFast forwards the video content.
Available menu
Press the TOOLS button on the remote control during content playback to configure settings.
Menu Description
Playlist View a list of content items currently playing.
Picture Mode Customises the screen settings for the content currently playing.
Repeat Set the repeat mode.
Background Music Set the background music to be played when content is running.
Reset Reset the background music.
Pause Pause the background music.
Prev Play the previous background music on the list.
Next Play the next background music on the list.
Reset, Pause, Prev, Next only appear when the background music is set.
50
File Formats Compatible with Player
Supported file systems include FAT32 and NTFS.
A file with a vertical and horizontal resolution larger than the maximum resolution cannot
be played.Check the vertical and horizontal resolution of the file.
Check the supported video and audio Codec types and Versions.
Check the supported file versions.
– PowerPoint version up to 97 – 2007 is supported
Only the last USB device that was connected is recognised.
Network Schedule Multiframe
Playback restrictions
A maximum of two video files (Video) can be played simultaneously.
In portrait playback mode, only one video file can be played at a time.
For Office files (PPT and Word files) and PDF files, only one file type is supported at a time.
LFD(.lfd) files are not supported.
Sound output restrictions
More than one sound output cannot be used.
Playback priority: network BGM > local BGM > video file in the main frame selected by the
user
Network BGM: Settings can be configured in step 1 when creating a server schedule.
Local BGM: BGM settings can be configured using the tools displayed after the TOOLS
button is pressed during Player playback.
User-selected main frame: Main frame settings can be configured in step 2 when creating
a server schedule.
Template files and LFD(.lfd) files
Restrictions
Ensure a distributed folder (content / schedules) exists in Internal Memory / USB memory.
Playback restrictions
A maximum of two video (Video) files can be played.
For Office files (PPT and Word files) and PDF files, only one file type is supported at a time.
Multiple videos (Video) cannot be played on a single display of a video wall
simultaneously.
Sound output restrictions
More than one sound output cannot be used.
Playback priority: network BGM > local BGM > video file in the main frame selected by the
user
51
Contents
File Extension Container Video Codec Resolution Frame rate
(fps)
Bit rate
(Mbps)
Audio Codec
*.avi
*.mkv
*.asf
*.wmv
*.mp4
*.mov
*.3gp
*.vro
*.mpg
*.mpeg
*.ts
*.tp
*.trp
*.mov
*.flv
*.vob
*.svi
*.m2ts
*.mts
*.divx
AVI
MKV
ASF
MP4
3GP
MOV
FLV
VRO
VOB
PS
TS
SVAF
H.264 BP/MP/HP 4096x2160
40 AC3
LPCM
ADPCM(IMA, MS)
AAC
HE-AAC
WMA
DD+
MPEG(MP3)
DTS (Core , LBR)
60 80
Motion JPEG 30 80
MVC 1920x1080 60 20
Divx 3.11 / 4 / 5 / 6
MPEG4 SP/ASP
Window Media Video v9 (VC1)
MPEG2
MPEG1
Microsoft MPEG-4 v1, v2, v3 30 20
Window Media Video v7(WMV1),v8(WMV2)
H 263 Sorenson
VP6
*.webm WebM VP8 1920x1080 90 20 Vorbis
VP9 4096x2160
20
*.rmvb RMVB RV8/9/10 (RV30/40) 1920x1080 60 20 RealAudio 6
52
Video Audio Image
3D video is not supported.
Content with a resolution larger than the resolution
specified in the table above is not supported.
Video content with a Bit rate or Frame rate larger than
the rate specified in the table above can cause choppy
video during playback.
Video content will not play, or not play correctly, if there
is an error in the content or the container.
Some USB/digital camera devices may not be compatible
with the player.
Supports up to H.264, Level 4.1
H.264 FMO / ASO / RS, VC1 SP / AP L4 and AVCHD are not
supported.
For all Video codecs except MVC, VP8, VP6:
– Below 1280 x 720: 60 frame max
– Above 1280 x 720: 30 frame max
GMC 2 or higher is not supported.
Supports only BD MVC Spec.
Only one video file can play at a time if video files on the
monitor use incompatible codecs or the resolution is
1080 x 1920.
When a single video file is playing, Seamless mode is not
supported under the following conditions:
– Incompatible codec (MVC, VP3, MJPEG) ↔
Incompatible codec
– Incompatible codec ↔ Compatible codec
– The resolution is different from that of the monitor
– The frequency is different from that of the monitor
Audio content with a Bit rate or Frame rate larger than
the rate specified in the table above can cause choppy
audio during playback.
Audio content will not play, or not play correctly, if there
is an error in the content or the container.
Some USB/digital camera devices may not be compatible
with the player.
Supports up to WMA 10 Pro 5.1 channel. WMA lossless
audio is not supported.
QCELP, AMR NB/WB are not supported.
Compatible image file format : JPEG, PNG, BMP
32-bit, 24-bit and 8-bit BMP files are supported.
Supported maximum resolution : 4096 x 4096
Supported maximum file size: 20MB
Supported image effects : 9 effects
(Fade1, Fade2, Blind, Spiral, Checker, Linear, Stairs, Wipe,
Random)
53
Power Point PDF WORD
Compatible document file formats
– Extension : ppt, pptx
– Version : Office 97 ~ Office 2007
Functions not supported
– Animation effect
– 3D shapes (which will be displayed in 2D)
– Header and footer (some subitems are not supported)
– Word Art
– Align
A group alignment error may occur
– Office 2007
SmartArt is not fully supported. 97 out of 115 subitems
are supported.
– Object insertion
– Half-width characters
– Letter spacing
– Charts
– Vertical text
Some subitems are not supported
– Slide notes and handout
Compatible document file formats
– Extension : pdf
Functions not supported
– Content less than 1 pixel not supported because of
performance degradation issue.
– Masked Image, Tiled Image content not supported.
– Content with Rotated Text, not supported.
– 3D Shadow Effects not supported.
– Some characters not supported
(Special characters may be corrupted)
Compatible document file formats
– Extension : .doc, .docx
– Version : Office 97 ~ Office 2007
Functions not supported
– Page background effect
– Some paragraph styles
– Word Art
– Align
A group alignment error may occur
– 3D shapes (which will be displayed in 2D)
– Office 2007
SmartArt is not fully supported. 97 out of 115 subitems
are supported.
– Charts
– Half-width characters
– Letter spacing
– Vertical text
Some subitems are not supported
– Slide notes and handout
54
Template les LFD
Creation/editing/playback are only available in My
Templates.
Supported in Network Channel
Compatible document file formats
– Extension : .lfd
55
Schedule
HOME ScheduleENTER E
AM
PM
AM
Sun Mon Tue Wed Thu Fri Sat
1
2
3
Schedule
All day All day All day All day All day
Network
Information
Location:
Internal Memory
Date:
**-**-**** ~
**-**-****
Repeat:
Daily
Time:
All day
Connected
– The displayed image may differ depending on the model.
You can check the content’s playback schedule on the server, imported from an external
storage, or on a mobile device.
No. Description
1
Select between server and external memory.
2
View weekly schedule of content playback.
Select to view detailed information of each event.
3
View a thumbnail image and brief information of the content.
56
Clone Product
HOME Clone ProductENTER E
Clone Product
– The displayed image may differ depending on the model.
MENU
Export settings on the product to an external storage device. You can also import settings from an external storage
device.
This option is useful when assigning the same settings to several products.
When a duplicate le is not found on the external storage device
1
Connect the external storage device, then run the Clone Product function.
2
The No cloning file found on the external storage device. Export this device's settings to the external storage
device? message appears.
3
Select Export to export the settings.
When a duplicate le is found on the external storage device
1
Connect the external storage device, then run the Clone Product function.
2
The Cloning file found. Please select an option. message appears.
Run the Import from External Storage or Export to External Storage function.
– Import from External Storage: Copy settings saved on an external storage device to the product.
– Export to External Storage: Copy settings on the product to an external storage device.
After configuration is complete, the product is rebooted automatically.
57
ID Settings
HOME ID SettingsENTER E
ID Settings
– The displayed image may differ depending on the model.
Assign an ID to a set.
Device ID
Enter the ID number of the product connected to the input cable for input signal reception. (Range: 0~224)
Press u/d to select a number, and press E.
Enter the number you want using the number buttons on the remote control.
Device ID Auto Set
This feature automatically allots an ID number to a device connected via an RS232C cable.
When multiple devices are connected, enable the feature on either the first or last device.
This function is only available on the first device within an RS-232C daisy chain.
PC Connection Cable
Select a method to connect to MDC to receive the MDC signal.
RS232C cable
Communicate with MDC via the RS232C-stereo cable.
RJ-45 (LAN)
Communicate with MDC via the RJ45 cable.
58
Network Status
HOME Network StatusENTER E
Network Status
– The displayed image may differ depending on the model.
Check the current network and Internet connection.
59
Picture Mode
HOME Picture ModeENTER E
Picture Mode
– The displayed image may differ depending on the model.
Select a picture mode (Picture Mode) suitable for the environment where the product will be used.
Videos/Images mode improves the picture quality of the video device. Text mode improves the picture quality of
the computer.
Shops & Shopping Centres
Suitable for shopping malls.
– Select either Videos/Images or Text depending on the picture mode.
Offices & Schools
Suitable for offices and schools.
– Select either Videos/Images or Text depending on the picture mode.
Terminals & Stations
Suitable for bus terminals and train stations.
– Select either Videos/Images or Text depending on the picture mode.
Video Wall
Suitable for environments where videowall display are used.
– Select either Videos/Images or Text depending on the picture mode.
Calibration
In this mode, the brightness, colour, gamma and uniformity settings customised using the colour calibration
programme Color Expert are applied.
– To apply the Calibration mode properly, make sure you configure the picture quality settings, such as
brightness, colour, gamma and uniformity, using the colour calibration programme Color Expert.
– To download the Color Expert programme, visit www.samsung.com/displaysolutions.
60
On/Off Timer
HOME On/Off TimerENTER E
On/Off Timer
– The displayed image may differ depending on the model.
You must set Clock Set before you can use this feature.
On Timer
Set On Timer so that your product turns on automatically at a time and on a day of your choosing.
The power is turned on with the specified volume or input source.
On Timer: Set the on timer by making a selection from one of the seven options. Ensure you set the current time
first.
(On Timer 1 ~ On Timer 7)
Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose
the days you want On Timer to turn on your product.
– The check mark indicates days you’ve selected.
Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use
the left and right arrow buttons to change entry fields.
Volume: Set the desired volume level. Use the left and right arrow buttons to change the volume level.
Source: Select the input source of your choice.
Content (when the Source is set to Internal/USB): From the USB device or internal memory device, select a
folder containing content you want to play when the product turns on. Content can include music, photo or
video files.
This function is available only when a USB device is connected.
If there is no music file on the USB device or you don’t select a folder containing a music file, the Timer function
does not operate correctly.
If there is only one photo file in the USB, the Slide Show will not play.
If a folder name is too long, the folder cannot be selected.
Each USB you use is assigned its own folder. When using more than one of the same type of USB, make sure the
folders assigned to each USB have different names.
We recommend that you use a USB memory stick and a multi card reader when using On Timer.
The On Timer function may not work with USB devices with a built-in battery, MP3 players, or PMPs made by
some manufacturers because the product can take too long to recognise these devices.
61
Off Timer
Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 ~ Off Timer 7)
Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose
the days you want Off Timer to turn off your product.
– The check mark indicates days you’ve selected.
Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use
the left and right arrow buttons to change entry fields.
Holiday Management
Timer will be disabled during a period specified as a holiday.
Add Holiday: Specify the period you want to add as a holiday.
Select the start and end dates of the holiday you want to add using the u/d buttons, and click the Done
button.
The period will be added to the list of holidays.
– Start: Set the start date of the holiday.
– End: Set the end date of the holiday.
Delete: Delete selected items from the list of holidays.
Edit: Select a holiday item and then change the date.
Set Applied Timer: Set the On Timer and Off Timer to not activate on public holidays.
– Press E to select the On Timer and Off Timer settings you do not want to activate.
– The selected On Timer and Off Timer will not activate.
62
Ticker
HOME TickerENTER E
Ticker
– The displayed image may differ depending on the model.
Input text while a video or image is displayed and display the text on the screen.
Off / On
Message: Enter a message to display on the screen.
Time: Set the Start Time and End Time to display a Message.
Font options: Specify the text font and colour for the message.
Position: Select an orientation to display a Message.
Scroll: Specify the scroll Direction and Speed for the message.
Preview: Preview configured caption settings.
63
URL Launcher
HOME URL LauncherENTER E
URL Launcher
URL Launcher
– The displayed image may differ depending on the model.
For details on how to use the URL Launcher feature, contact the dealer the product was purchased from.
To use the URL Launcher feature, set Play via to URL Launcher in System.
64
URL Launcher Settings
HOME URL Launcher SettingsENTER E
URL Launcher
Settings
– The displayed image may differ depending on the model.
Install Web App: Enter URL to install the web application.
Install from USB Device: Install the web application from the USB storage device.
Uninstall: Remove the installed web application.
Timeout Setting: Set the timeout period for connecting to the URL.
Developer Mode: Enable developer mode.
65
Screen Adjustment
Configure the Picture settings (Backlight, Colour Tone, etc.).
The layout of the Picture menu options may vary depending on the product.
Picture Mode
MENU mPicturePicture ModeENTER E
·
·
·
Picture
Picture Mode
Backlight
Contrast
Brightness
Sharpness
Colour
Tint (G/R)
100
70
45
65
50
G50 R50
Shops & Shopping Centres
– The displayed image may differ depending on the model.
Select a picture mode (Picture Mode) suitable for the environment where the product will be used.
Videos/Images mode improves the picture quality of the video device. Text mode improves the picture quality of
the computer.
Shops & Shopping Centres
Suitable for shopping malls.
– Select either Videos/Images or Text depending on the picture mode.
Offices & Schools
Suitable for offices and schools.
– Select either Videos/Images or Text depending on the picture mode.
Terminals & Stations
Suitable for bus terminals and train stations.
– Select either Videos/Images or Text depending on the picture mode.
Video Wall
Suitable for environments where videowall display are used.
– Select either Videos/Images or Text depending on the picture mode.
Calibration
In this mode, the brightness, colour, gamma and uniformity settings customised using the colour calibration
programme Color Expert are applied.
– To apply the Calibration mode properly, make sure you configure the picture quality settings, such as
brightness, colour, gamma and uniformity, using the colour calibration programme Color Expert.
– To download the Color Expert programme, visit www.samsung.com/displaysolutions.
Chapter 06
66
Backlight / Contrast / Brightness
/ Sharpness / Colour / Tint (G/R)
MENU mPictureENTER E
·
·
·
Picture
Picture Mode
Backlight
Contrast
Brightness
Sharpness
Colour
Tint (G/R)
100
70
45
65
50
G50 R50
Shops & Shopping Centres
– The displayed image may differ depending on the model.
Your product has several options for adjusting picture quality.
When you make changes to Backlight, Contrast, Brightness, Sharpness, Colour or Tint (G/R), the OSD will be
adjusted accordingly.
You can adjust and store settings for each external device you have connected to an input on the product.
Lowering picture brightness reduces power consumption.
To adjust Colour and Tint (G/R), set Picture Mode to Videos/Images.
67
Colour Temperature
MENU mPictureColour TemperatureENTER E
Picture
Colour Temperature 10000K
– The displayed image may differ depending on the model.
Adjust the colour temperature (Red / Green / Blue). (Range: 2800K–16000K)
Enabled when Colour Tone is set to Off.
If Picture Mode is set to Calibration, Colour Temperature is disabled.
White Balance
MENU mPictureWhite BalanceENTER E
Picture
White Balance
– The displayed image may differ depending on the model.
2 Point
Adjust the colour temperature for a more natural picture.
R-Offset / G-Offset / B-Offset: Adjust each colour’s (red, green, blue) darkness.
R-Gain / G-Gain / B-Gain: Adjust each colour’s (red, green, blue) brightness.
Reset: Suitable for environments where videowall display are used.
10 Point
Controls the white balance in 10 point interval by adjusting the red, green, and blue brightness.
Off / On
Interval: Select interval to adjust.
Red: Adjust the red level.
Green: Adjust the green level.
Blue: Adjust the blue level.
Reset: Suitable for environments where videowall display are used.
Some external devices may not support this function.
Enabled when Picture Mode is set to Offices & Schools (Videos/Images).
68
Gamma
MENU mPictureGammaENTER E
Picture
Gamma 0
– The displayed image may differ depending on the model.
Adjust the primary colour intensity.
If Picture Mode is set to Calibration, Gamma is disabled.
Calibrated value
MENU mPictureCalibrated valueENTER E
Picture
Calibrated value Don't apply
– The displayed image may differ depending on the model.
Select whether to apply the brightness, colour, gamma and uniformity settings customised using the colour
calibration programme Color Expert to the Information and Advertisement modes.
Don't apply / Apply
To download the Color Expert programme, visit www.samsung.com/displaysolutions.
If Picture Mode is set to Calibration, Calibrated value is disabled.
69
Advanced Settings
MENU mPictureAdvanced SettingsENTER E
Advanced Settings
Dynamic Contrast
Black Tone
Flesh Tone
RGB Only Mode
Colour Space
HDMI UHD Color
Motion Lighting
Medium
Darker
0
Off
Native
Off
– The displayed image may differ depending on the model.
If Picture Mode is set to Calibration, Advanced Settings is disabled.
Dynamic Contrast
Adjust the screen contrast.
Off / Low / Medium / High
Black Tone
Select the black level to adjust the screen depth.
Off / Dark / Darker / Darkest
Flesh Tone
Emphasise pink Flesh Tone.
Enabled when Picture Mode is set to Videos/Images.
RGB Only Mode
Displays the Red, Green and Blue colour for making fine adjustments to the hue and saturation.
Off / Red / Green / Blue
Enabled when Picture Mode is set to Videos/Images.
Colour Space
Adjusts the range and variety of colours (the colour space) available to create images.
Auto / Native / Custom
To adjust Colour, Red, Green, Blue and Reset, set Colour Space to Custom.
Enabled when Picture Mode is set to Videos/Images.
70
Advanced Settings
Dynamic Contrast
Black Tone
Flesh Tone
RGB Only Mode
Colour Space
HDMI UHD Color
Motion Lighting
Medium
Darker
0
Off
Native
Off
– The displayed image may differ depending on the model.
HDMI UHD Color
Enable to optimise picture quality for HDMI UHD connection.
Motion Lighting
Reduces power consumption by reducing screen brightness when the picture on the screen is in motion.
Off / On
Enabled when Picture Mode is set to Text.
71
Picture Options
MENU mPicturePicture OptionsENTER E
Picture Options
Colour Tone
Digital Clean View
HDMI Black Level
Film Mode
Dynamic Backlight
Off
Auto
Auto
Off
On
– The displayed image may differ depending on the model.
Colour Tone
If Picture Mode is set to Text
Off / Cool / Standard / Warm
If Picture Mode is set to Videos/Images
Off / Cool / Standard / Warm1 / Warm2
If Picture Mode is set to Calibration, Colour Tone is disabled.
Settings can be adjusted and stored for each external device connected to an input on the product.
Digital Clean View
Reduce picture noise to avoid distractions such as flickering.
Off / Auto
If Picture Mode is set to Calibration, Digital Clean View is disabled.
72
Picture Options
Colour Tone
Digital Clean View
HDMI Black Level
Film Mode
Dynamic Backlight
Off
Auto
Auto
Off
On
– The displayed image may differ depending on the model.
HDMI Black Level
Selects the black level on the screen to adjust the screen depth.
Auto / Low / Normal
Available only in HDMI 1, HDMI 2 and DisplayPort mode (AV Timing : 480p, 576p, 720p, 1080i, 1080p).
Film Mode
This mode is suitable to view movies.
Sets the product to automatically sense and process film signals from all sources and adjust the picture for
optimum quality.
Off / Auto1 / Auto2
This option can be configured if the input source supports 480i, 576i or 1080i.
This option is not supported when a PC is connected.
Enabled when Picture Mode is set to Videos/Images.
Dynamic Backlight
Automatically adjust the backlight to provide the best possible screen contrast under the current conditions.
Off / On
Enabled when Picture Mode is set to Videos/Images.
73
Picture Size
MENU mPicturePicture SizeENTER E
Picture Size
Picture Size
Off
On
Auto Wide
Fit to Screen
Zoom/Position
– The displayed image may differ depending on the model.
Choose size and aspect ratio picture displayed on screen.
Picture Size
Different screen adjustment options are displayed depending on the current input source.
Available ports may differ depending on the model.
16:9 Standard: Sets the picture to 16:9 Standard wide mode.
Custom: Changes the resolution to suit the user's preferences.
4:3: Sets the picture to basic (4:3) mode.
Do not set your product to 4:3 format for a long time.
The borders displayed on the left and right, or top and bottom of the screen may cause image retention (screen
burn) which is not covered by the warranty.
Auto Wide
When set to On, your TV will automatically use the picture size recommneded by the programme provider.
The functions available may vary depending on the product model.
4:3 Screen Size
Available only when picture size is set to Auto Wide
Screen Service) size or the original size. Each European country requires different picture size.
74
Picture Size
Picture Size
Off
On
Auto Wide
Fit to Screen
Zoom/Position
– The displayed image may differ depending on the model.
Fit to Screen
Adjusts the picture position. When selected, the full programme image will be displayed. No part of the image will
be cut off.
Off / On / Auto
Zoom/Position
Adjust picture size and position. This option is available when the input source is set to HDMI 1, HDMI 2
(1080i/1080p), DisplayPort. Picture Size must be set to Custom for the option to be available.
If you want to reset the picture to its original position, select Reset in the Zoom/Position screen. The picture will
be set to its default position.
Picture Off
MENU mPicturePicture OffENTER E
Picture
Picture Off
– The displayed image may differ depending on the model.
Selecting Picture Off switches off the screen. The volume is not disabled.
To switch the screen on, press any button other than the volume button.
75
Reset Picture
MENU mPictureReset PictureENTER E
Picture
Reset Picture
– The displayed image may differ depending on the model.
Resets your current picture mode to its default settings.
76
OnScreen Display
Display Orientation
MENU m OnScreen DisplayDisplay OrientationENTER E
·
Display Orientation
Onscreen Menu Orientation
Source Content Orientation
Aspect Ratio
Landscape
Landscape
Full Screen
– The displayed image may differ depending on the model.
Onscreen Menu Orientation
Configure the menu screen.
Landscape: Display the menu in landscape mode (default).
Portrait: Display the menu in portrait mode on the right side of the product screen.
Source Content Orientation
Rotate the product screen orientation.
Landscape: Display the screen in landscape mode (default).
Portrait: Display the screen in portrait mode.
Aspect Ratio
Set the rotated screen to be either full screen or original.
Full Screen: Display the rotated screen in full screen.
Original ratio: Display the rotated screen in the original aspect ratio.
Available only when Onscreen Menu Orientation is set to Portrait.
Available only when Source Content Orientation is set to Portrait.
Chapter 07
77
Screen Protection
MENU m OnScreen DisplayScreen ProtectionENTER E
Screen Protection
Auto Protection Time
Screen Burn Protection
Off
– The displayed image may differ depending on the model.
Auto Protection Time
If the screen displays a still image for a certain period of time you define, the product activates the screen saver to
prevent the formation of burnt in ghost images on the screen.
Off / 2 hours / 4 hours / 8 hours / 10 hours
Screen Burn Protection
To reduce the possibility of screen burn, this unit is equipped with Screen Burn Protection screen burn prevention
technology.
Screen Burn Protection moves the picture slightly on the screen.
The Screen Burn Protection Time setting allows you to programme the time between movements of the picture in
minutes.
Pixel Shift
Minimize image retention by finely moving pixels horizontally or vertically.
Pixel Shift (Off / On)
Horizontal, Vertical and Time are enabled only when Pixel Shift is set to On.
Horizontal: Sets how many pixels the screen moves horizontally.
Vertical: Sets how many pixels the screen moves vertically.
Time: Set the time interval for performing the horizontal or vertical movement, respectively.
Available Pixel Shift Settings and Optimum Settings.
Available Settings Optimum Settings
Horizontal (pixels) 0 ~ 4 4
Vertical (pixels) 0 ~ 4 4
Time (minute) 1 min ~ 4 min 4 min
The Pixel Shift value may differ depending on the product size (inches) and mode.
Displaying a still image or a 4:3 output for an extended period of time may cause image retention. This is not a
defect in the product.
78
Screen Burn Protection
Pixel Shift
Timer
Immediate display Off
– The displayed image may differ depending on the model.
Timer
You can set the timer for Screen Burn Protection.
The Screen Burn Protection feature stops automatically after a specified period of time.
Timer
Off
Repeat: Display the image retention-preventive pattern set in Mode at specified time intervals(Period).
Interval: Display the image retention-preventive pattern set in Mode for a specified period of time (from Start Time
to End Time).
Mode, Period, Time, Start Time and End Time are enabled only when Timer is set to Repeat or Interval.
Mode: Select a screen protective pattern to display.
– Pixel: Pixels on the screen alternate black continuously.
– Rolling bar: A vertical bar moves left to right.
– Fading screen: The entire screen becomes brighter, then darker.
The Rolling bar and Fading screen patterns appear only once regardless of the specified repeat period or
time.
Period: Specify the time interval to activate the Screen Burn Protection function.
The option is enabled when Repeat is selected for Timer.
Time: Specify the duration to keep the Screen Burn Protection function on.
Enabled when Timer is set to Repeat and Mode is set to Pixel.
Start Time: Set the start time to activate the screen protection function.
The option is enabled when Interval is selected for Timer.
End Time: Set the end time to deactivate the screen protection function.
The option is enabled when Interval is selected for Timer.
79
Screen Burn Protection
Pixel Shift
Timer
Immediate display Off
– The displayed image may differ depending on the model.
Immediate display
Select the screen saver you want to display immediately.
Off / Pixel / Rolling bar / Fading screen
80
Message Display
MENU m OnScreen DisplayMessage DisplayENTER E
Message Display
Source Info
No Signal Message
MDC Message
Download Status Message
On
On
On
Off
– The displayed image may differ depending on the model.
Source Info
Select whether to display the source OSD when the input source changes.
Off / On
No Signal Message
Select whether to display the no-signal OSD when no signal is detected.
Off / On
MDC Message
Select whether to display the MDC OSD when the product is controlled by the MDC.
Off / On
Download Status Message
Select to display the status when downloading content from a server or other device.
Off / On
81
Language
MENU mOnScreen Display LanguageENTER E
OnScreen Display
Language English
– The displayed image may differ depending on the model.
Set the menu language.
A change to the language setting will only be applied to the onscreen menu display. It will not be applied to
other functions on your PC.
Reset OnScreen Display
MENU mOnScreen DisplayReset OnScreen DisplayENTER E
OnScreen Display
Reset OnScreen Display
– The displayed image may differ depending on the model.
This option returns the current settings under OnScreen Display to the default factory settings.
82
Network
Network Status
MENU m NetworkNetwork StatusENTER E
You can check the current network and Internet status.
Open Network Settings
MENU m NetworkOpen Network SettingsENTER E
Configure network settings to use various smart hub features such as Internet search, content
sharing through a home network and feature updates.
Chapter 08
83
Network Settings (Wired)
Connecting to a Wired Network
There are three ways to attach your product to your LAN using cable.
You can attach your product to your LAN by connecting the LAN port on the back of your
product to an external modem using a LAN cable.
See the diagram below.
The Modem Port on the Wall
Modem Cable LAN Cable
External Modem
(ADSL / VDSL)
LAN
RJ45
You can attach your product to your LAN by connecting the LAN port on the back of your
product to an IP Sharer which is connected to an external modem. Use LAN cable for the
connection. See the diagram below.
The Modem Port on the Wall
Modem Cable LAN Cable LAN Cable
External Modem
(ADSL / VDSL)
IP Sharer
(having DHCP server)
LAN
RJ45
Depending on how your network is configured, you may be able to attach your product to
your LAN by connecting the LAN port on the back of your product directly to a network
wall outlet using a LAN cable.
See the diagram below. Note that the wall outlet is attached to a modem or router
elsewhere in your house.
The LAN Port on the Wall
LAN Cable
LAN
RJ45
If you have a Dynamic Network, you should use an ADSL modem or router that supports
the Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP
automatically provide the IP address, subnet mask, gateway, and DNS values your product
needs to access the Internet so you do not have to enter them manually. Most home networks
are Dynamic Networks.
Some networks require a Static IP address. If your network requires a Static IP address, you
must enter the IP address, subnet mask, gateway, and DNS values manually on your product
Cable Setup Screen when you set up the network connection. To get the IP address, subnet
mask, gateway, and DNS values, contact your Internet Service Provider (ISP).
If you have a Windows computer, you can also get these values through your computer.
You can use ADSL modems that support DHCP if your network requires a Static IP address.
ADSL modems that support DHCP also let you use Static IP addresses.
84
Set the network connection to use Internet services such as perform software upgrades.
Automatic Open Network Settings (Wired)
Connect to the network using a LAN cable.
Make sure a LAN cable is connected first.
How to set up automatically
1
Select Open Network Settings. The Open Network Settings session starts.
2
The network test screen appears and verifies the network connection.
When the connection has been verified, the “Your TV is connected to the Internet. If you
have any problems using online services, please contact your Internet service provider.”
message appears.
If the connection process fails, check the LAN port connection.
If the automatic process cannot find the network connection values or if you want to set the
connection manually, go to the next section, network setup.
Manual Open Network Settings (Wired)
Offices may use static IP addresses.
If this is the case, ask the network administrator for the IP address, subnet mask, gateway and
DNS server address. Enter these values manually.
Getting the Network Connection Values
To view the Network connection values on most Windows computers, follow these steps.
1
Right click the Network icon on the bottom right of the screen.
2
In the pop-up menu that appears, click Status.
3
On the dialog that appears, click the Support tab.
4
On the Support Tab, click the Details button. The Network connection values are
displayed.
How to set up manually
1
Select Open Network Settings. The Open Network Settings session starts.
2
The network test screen appears and the verification process starts. Press Stop. The
verification process stops.
3
Select IP Settings on network connection screen. The IP Settings screen appears.
4
Select the field at the top, press E, and then set IP settings to Enter manually. Repeat
the entry process for each field in the IP Address.
Setting IP settings to Enter manually automatically changes DNS setting to Enter
manually.
5
When done, select OK at the bottom of the page, and then press E. The network test
screen appears and the verification process starts.
6
When the connection has been verified, the “Your TV is connected to the Internet. If you
have any problems using online services, please contact your Internet service provider.”
message appears.
85
Server Network Settings
MENU m NetworkServer Network SettingsENTER E
Connect to server
To run Player connect to a network.
Server Address / SSL / Port
If the SSL option is enabled, the server is configured to use https and data transfer is
encrypted.
Enter the server IP address and port number. Use 7001 as the port number. (If unable to
connect to the server using port number 7001, check with your server administrator to find
the correct port number and then change the port number.)
For the MagicInfo Server user guide, visit the following website: http://displaysolutions.
samsung.com > Support > Resources > MagicInfo Web Manual.
MagicInfo Mode
Select the appropriate MagicInfo Mode depending on the environment where you are using the
product.
Lite / Premium
Server Access
Select a method to connect the server network.
Allow / Deny
FTP Mode
Specify the FTP operating mode.
Active / Passive
Proxy server
Set up your proxy server connection and related functions.
Off / On
Address / Port / ID / Password
Address / Port / ID and Password are enabled only when Proxy server is set to On.
Device Name
MENU m NetworkDevice NameENTER E
Select or enter a device name.
This name can be shown on network remote controls over the network.
[Signage]Display 1 ~ 6 / User Input
86
System
Accessibility
MENU mSystem AccessibilityENTER E
System
Accessibility
Start Setup
Time
Auto Source Switching
Power Control
Eco Solution
Temperature Control 90
– The displayed image may differ depending on the model.
Menu Transparency
Adjust transparency of menu box.
High / Low
High Contrast
Set the background and font to high-contrast colours in Menu. Menu transparencies become opaque when the
option is selected.
Off / On
Enlarge
Set whether to enlarge highlighted item in Menu.
Off / On
Chapter 09
87
Start Setup
MENU mSystemStart SetupENTER E
System
Accessibility
Start Setup
Time
Auto Source Switching
Power Control
Eco Solution
Temperature Control 90
– The displayed image may differ depending on the model.
Go through the initial setup steps like you did the first time you used this product.
Enter your 4 digit PIN number. The default PIN number is “0-0-0-0".
If you want to change the PIN number, use the Change PIN function.
88
Time
MENU mSystemTimeENTER E
Time
Clock Set
NTP Settings
DST
Sleep Timer
Power On Delay
On
Off
0
– The displayed image may differ depending on the model.
You can configure Clock Set or Sleep Timer. Configure various time-related settings.
Press the INFO button if you want to view the current time.
Clock Set
Select Clock Set. Select Date or Time, and then press E.
Use the number buttons to enter numbers or press the up and down arrow buttons. Use the left and right arrow
buttons to move from one entry field to the next. Press E when done.
You can set the Date and Time directly by pressing the number buttons on the remote control.
NTP Settings
Set up the server URL and time zone to use the network time.
DST
Switches the DST (Daylight Saving Time) function on or off.
Off / On
Start Date: Set the start date of Daylight Saving Time.
End Date: Set the end date of Daylight Saving Time.
Time Offset: Select the correct time offset your timezone.
Start Date, End Date and Time Offset are enabled only when DST is set to On.
Sleep Timer
Automatically shuts off the product after a preset period of time.
(Off / 30 min / 60 min / 90 min / 120 min / 150 min / 180 min)
Use the up and down arrows to select a period of time, and then press E. To cancel Sleep Timer, select Off.
Power On Delay
When connecting multiple products, adjust the power-on time for each product to prevent power overload (within
the range 0–50 seconds).
89
Turning on the display with Auto Source Switching On, and the previous video source selection is not active, the
display will automatically search the different video input sources for active video.
Auto Source Switching
When the Auto Source Switching is On, the display video source will automatically be searched for active video.
The Primary Source selection will be activated, if the current video source is not recognised.
Secondary Source selection will become active, if no primary video source is available.
If both the primary and secondary input sources are not recognised, the display will perform two searches for an
active source, each search checking the primary and then secondary source. If both searches fail, the display will
return to the first video source and display a message indicating that there is no signal.
Primary Source Recovery
Select whether to restore the selected primary input source when a primary input source is connected.
The Primary Source Recovery function is disabled if Primary Source is set to All.
Primary Source
Specify Primary Source for the automatic input source.
Secondary Source
Specify Secondary Source for the automatic input source.
The Secondary Source function is disabled if Primary Source is set to All.
Auto Source Switching
MENU mSystemAuto Source SwitchingENTER E
Auto Source Switching
Auto Source Switching
Primary Source Recovery
Primary Source
Secondary Source
Off
Off
All
HDMI 1
– The displayed image may differ depending on the model.
90
Power Control
MENU mSystemPower ControlENTER E
Power Control
Auto Power On
Max. Power Saving
Standby Control
Network Standby
Power Button
Off
On
On
Off
Power on only
– The displayed image may differ depending on the model.
Auto Power On
This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed.
Off / On
Max. Power Saving
Turns off the product to reduce power consumption after the PC has been left idle for a specified period of time.
Off / On
Standby Control
You can set the screen standby mode to be applied when an input signal is received.
Auto
Power-saving mode will activate if no input signals are detected even though a source device is connected to
the display.
The message No Signal will appear if no source device is connected.
Off
The message No Signal will appear if no input signals are detected.
If No Signal is displayed although a source device is connected, check the cable connection.
If No Signal Message is set to Off, the No Signal message does not appear.
If this is the case, set No Signal Message to On.
On
Power-saving mode will activate if no input signals are detected.
91
Network Standby
This feature keeps the network power on when the product turns off.
Off / On
Power Button
The power button can be set to either turn on the power or turn on/off the power.
Power on only: Set the power button to turn on the power.
Power on and off: Set the power button to turn on/off the power.
Power Control
Auto Power On
Max. Power Saving
Standby Control
Network Standby
Power Button
Off
On
On
Off
Power on only
– The displayed image may differ depending on the model.
92
Eco Solution
MENU mSystemEco SolutionENTER E
Eco Solution
Brightness Limit
Energy Saving Mode
Screen Lamp Schedule
No Signal Power Off
Auto Power Off
On
Off
Off
Off
4 hours
– The displayed image may differ depending on the model.
Brightness Limit
Turn the Brightness Limit on or off. If you select On, the display won't have the maximum brightness, but you will
save energy.
Off / On
The functions available may vary depending on the product model.
Energy Saving Mode
Reduce the power consumption by adjusting the screen brightness.
Off / Low / Medium / High
93
Screen Lamp Schedule
Screen Lamp Schedule
Enable or disable the lamp schedule.
Off / On
Schedule 1, Schedule 2
Time
The panel brightness will change to the brightness set in Lamp at a specified time.
Lamp
Adjust the panel brightness. A value closer to 100 makes the panel brighter.
0 ~ 100
No Signal Power Off
Save power by turning the device off when no signal is received from any source.
Off / 15 min / 30 min / 60 min
Disabled when an attached PC is in power saving mode.
The product will automatically power off at a specified time. The time can be changed as required.
Auto Power Off
The product will automatically turn off if you don’t press a button on the remote or touch a button on product front
panel within select hours to prevent overheating.
Off / 4 hours / 6 hours / 8 hours
Eco Solution
Brightness Limit
Energy Saving Mode
Screen Lamp Schedule
No Signal Power Off
Auto Power Off
On
Off
Off
Off
4 hours
– The displayed image may differ depending on the model.
94
Temperature Control
MENU mSystemTemperature ControlENTER E
System
Temperature Control 90
– The displayed image may differ depending on the model.
This function detects the internal temperature of the product. You can specify the temperature range that is
acceptable.
The default temperature is set to 90 °C.
The recommended operating temperature for this product is 75 to 90 °C (based on an ambient temperature of 40
°C).
The screen will become darker if the current temperature exceeds the specified temperature limit. If the
temperature continues to rise, the product will power off to prevent overheating.
95
Configure options for external input devices connected to the product.
Keyboard Language
Configure the key combination used to change the input language.
Keyboard type
Specify the keyboard type.
Input Language Shortcut
Select shortcut keys for switching between input languages.
Input Device Manager
MENU mSystemInput Device ManagerENTER E
Input Device Manager
Keyboard Language
Keyboard type
Input Language Shortcut
English
US
Alt
– The displayed image may differ depending on the model.
Select the appropriate Play via mode depending on the environment where you are using the product.
The home screen may be different depending on the setting.
MagicInfo / URL Launcher
Play via
MENU mSystemPlay viaENTER E
System
Play via MagicInfo
– The displayed image may differ depending on the model.
96
The Change PIN screen will appear.
Choose any 4 digits for your PIN and enter it in Enter New PIN. Reenter the same 4 digits in Confirm New PIN.
The product has memorised your new PIN.
Default password: 0 - 0 - 0 - 0
Change PIN
MENU mSystemChange PINENTER E
System
Change PIN
– The displayed image may differ depending on the model.
97
Security
MENU mSystemSecurityENTER E
Security
Safety Lock On
USB Auto Play Lock
Remote Management
Power On Button On
Off
Allow
– The displayed image may differ depending on the model.
Safety Lock On
Enter your 4 digit PIN number. The default PIN number is “0-0-0-0".
If you want to change the PIN number, use the Change PIN function.
All the menus and buttons of the product and remote control, except for the LOCK button on the remote control,
will be locked by the Safety Lock On function.
To unlock the menus and buttons, press the LOCK button and then enter the password (default password: 0-0-0-0).
Power On Button
Turn on this feature to enable the remote control's Power button to turn on the device while Safety Lock On is
enabled.
Off / On
USB Auto Play Lock
Select whether to automatically play MagicInfo content saved on a connected USB device.
Off
Play MagicInfo content saved on the USB device automatically.
On
Do not play MagicInfo content saved on the USB device automatically.
Connecting a USB device containing MagicInfo content displays "USB Auto Play Lock : On" for five seconds.
Remote Management
You can Allow or Deny external commands to access your device via a network.
The changed setting remains even after the product is turned off and on using the Panel key or Power switch.
Allow / Deny
98
General
MENU m SystemGeneralENTER E
General
On
On
Off
Off
Smart Security
Anynet+ (HDMI-CEC)
HDMI Hot Plug
Custom Logo
Game Mode
Empty Storage
– The displayed image may differ depending on the model.
Smart Security
The security provided to protect your display device and connected storage devices against viruses includes.
Scan
Inspect your display device and connected storage devices to check for viruses.
Isolated List
This is the list of items that have been Isolated for containing viruses.
Real-Time Monitoring
Scans for viruses by monitoring the display device in real time.
Monitoring Results
Check the list of files, networks, and processes that have been blocked.
99
General
On
On
Off
Off
Smart Security
Anynet+ (HDMI-CEC)
HDMI Hot Plug
Custom Logo
Game Mode
Empty Storage
– The displayed image may differ depending on the model.
Anynet+ (HDMI-CEC)
Anynet+ is a function that enables you to control all connected Samsung devices that support Anynet+ with your
Samsung product remote. The Anynet+ system can be used only with Samsung devices that have the Anynet+
feature. To be sure your Samsung device has this feature, check if there is an Anynet+ logo on it.
Off / On
You can only control Anynet+ devices using the product remote control, not the buttons on the product.
The product remote control may not work under certain conditions. If this occurs, reselect the Anynet+ device.
Anynet+ works when the AV device supporting Anynet+ is in the standby or on status.
Anynet+ supports up to 12 AV devices in total. Note that you can connect up to 3 devices of the same type.
100
Troubleshooting for Anynet+
Problem Possible Solution
Anynet+ does not work. Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.
Check if the Anynet+ device power cord is properly connected.
Check the Anynet+ device’s Video/Audio/HDMI cable connections.
Check whether Anynet+ (HDMI-CEC) is set to On in the System menu.
Check whether the remote control is Anynet+ compatible.
Anynet+ doesn’t work in certain situations. (initial setup)
If you have removed and then reconnected the HDMI cable, please make sure to search devices again or turn
your product off and on again.
Check if the Anynet+ function of the Anynet device is set on.
I want to start Anynet+. Check if the Anynet+ device is properly connected to the product and check if the Anynet+ (HDMI-CEC) is set
to On in the System menu.
I want to exit Anynet+. Press the SOURCE button on the product remote control and select a non- Anynet+ device.
The message “Disconnecting
Anynet+ device ...” appears on the
screen.
You cannot use the remote control when you are configuring Anynet+ or switching to a view mode.
Use the remote control after the product has completed Anynet+ configuration or has finished switching to
Anynet+.
The Anynet+ device does not play. You cannot use the play function when initial setup is in progress.
The connected device is not
displayed.
Check whether or not the device supports Anynet+ functions.
Check whether or not the HDMI cable is properly connected.
Check whether Anynet+ (HDMI-CEC) is set to On in the System menu.
Search Anynet+ devices again.
Anynet+ requires an HDMI connection. Make sure the device is connected to your product with an HDMI cable.
Some HDMI cables may not support Anynet+ functions.
If the connection is terminated because there has been a power failure or the HDMI cable has been
disconnected, please repeat the device scan.
101
HDMI Hot Plug
This feature is used to activate the time delay to turn on a HDMI source device.
Off / On
Custom Logo
You can download, select, and set the display time of a custom logo that appears when the product turns on.
Custom Logo
You can select a custom logo (image/video) or turn off the custom logo display.
You must download the custom logo from an external USB device to set the custom logo.
Logo Display Time
If the type of custom logo is Image, you can set the Logo Display Time.
Download Logo File
You can download a custom logo into the product from an external USB device.
The file name of the custom logo you want to download must be saved as “samsung” in all small letters.
When there are multiple numbers of external USB connections, the product will attempt to download the
custom logo from the last device that has been connected to the product.
Custom logo file restrictions
For image type custom logo, only bitmap files (aRGB 32bpp format) are supported.
The resolution of the image type custom logo must be between a minimum of 128x64 and the maximum
screen resolution. (Horizontal/Vertical values of the resolution must be multiples of 4.)
For video type custom logo, only TS Stream types are supported.
The maximum supported video file is 150 MB. The recommended length of a video file is 20 seconds or less.
General
Smart Security
Anynet+ (HDMI-CEC)
HDMI Hot Plug
Custom Logo
Game Mode
Empty Storage
On
On
Off
Off
– The displayed image may differ depending on the model.
102
Reset System
MENU mSystemReset SystemENTER E
System
Reset System
– The displayed image may differ depending on the model.
This option returns the current settings under system to the default factory settings.
General
Smart Security
Anynet+ (HDMI-CEC)
HDMI Hot Plug
Custom Logo
Game Mode
Empty Storage
On
On
Off
Off
– The displayed image may differ depending on the model.
Game Mode
When connecting to a game console such as PlayStation™ or Xbox™, you can enjoy a more realistic gaming
experience by selecting game mode.
Off / On
Precautions and limitations for Game Mode
To disconnect the game console and connect another external device, set Game Mode to Off in the setup menu.
Empty Storage
Delete files to make space for new content. Recently played files will not be deleted.
103
Support
Software Update
MENU mSupportSoftware UpdateENTER E
The Software Update menu lets you upgrade your product software to the latest version.
Be careful not to turn off the power until the upgrade is complete. The product will turn off
and on automatically after completing the software upgrade.
When you upgrade software, all video and audio settings you have made will return to their
default settings. We advise you to write down your settings so that you can easily reset them
after the upgrade.
Update Now
Update the software to the latest version.
Current version: This is the software version already installed in the product.
Auto update
This feature automatically updates the product when not in use.
Off / On
Contact Samsung
MENU mSupportContact SamsungENTER E
View this information when your product does not work properly or when you want to upgrade
the software.
You can find information regarding our call centres and how to download products and
software.
Contact Samsung and find the product Model Code and Software Version.
Reset All
MENU mSupportReset AllENTER E
This option returns all the current settings for a display to the default factory settings.
Chapter 10
104
Troubleshooting Guide
Requirements Before Contacting Samsung Customer Service Centre
Testing the Product
Check if your product is operating normally by using the product test function.
If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.
1
Power off both the PC and product.
2
Disconnect all the cables from the product.
3
Power on the product.
4
If No Signal is displayed, the product is operating normally.
Checking the Resolution and Frequency
Not Optimum Mode will briefly be displayed if a mode that exceeds a supported resolution is selected
(refer to Supported Resolutions).
– Before calling Samsung Customer
Service Centre, test your product
as follows. If the problem persists,
contact Samsung Customer Service
Centre.
– If the screen remains blank, check
the PC system, video controller and
cable.
Chapter 11
105
Check the followings.
Installation issue (PC mode)
The screen keeps switching on and off.
Check the cable connection between the product and PC, and ensure the connection is
secure.
Blank spaces are found on all four sides of the screen when
an HDMI or HDMI-DVI cable is connected to the product
and PC.
The blank spaces found on the screen have nothing to do with the product.
Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem,
adjust the screen size in the HDMI or DVI settings for the graphics card.
If the graphics card settings menu does not have an option to adjust the screen size, update
the graphics card driver to the latest version.
(Please contact the graphics card or computer manufacturer for further details about how to
adjust the screen settings.)
Screen issue
The power LED is off. The screen will not switch on.
Make sure that the power cord is connected.
No Signal is displayed on the screen.
Check that the product is connected correctly with a cable.
Check that the device connected to the product is powered on.
Depending on the type of external device, the screen may not display properly. In this case,
connect it with the HDMI Hot Plug function turned On.
Not Optimum Mode is displayed.
This message is displayed when a signal from the graphics card exceeds the product's
maximum resolution and frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and frequency
according to the product specifications.
The images on the screen look distorted.
Check the cable connection to the product.
106
Screen issue
The screen is not clear. The screen is blurry.
Remove any accessories (video extension cable, etc) and try again.
Set the resolution and frequency to the recommended level.
The screen appears unstable and shaky.
Check that the resolution and frequency of the PC and graphics card are set within a range
compatible with the product. Then, change the screen settings if required by referring to the
Additional Information on the product menu and the Standard Signal Mode Table.
There are shadows or ghost images left on the screen.
The screen is too bright. The screen is too dark.
Adjust Brightness and Contrast.
Screen colour is inconsistent.
Go to Picture and adjust the Colour Space settings.
White does not really look white.
Go to Picture and adjust the White Balance settings.
There is no image on the screen and the power LED blinks
every 0.5 to 1 second.
The product is in power-saving mode.
Press any key on the keyboard or move the mouse to return to the previous screen.
The product will turn off automatically.
Go to System and make sure Sleep Timer is set to Off.
If a PC is connected to the product, check the power status of the PC.
Make sure the power cable is connected properly to the product and power outlet.
If the signal from a connected device is not detected, the product automatically turns off
after 10 to 15 minutes.
Picture quality of the product is different from the dealer
shop where it was purchased.
Use an HDMI cable to obtain high-definition (HD) picture quality.
107
Screen issue
The screen display does not look normal.
Encoded video content may cause the display to appear corrupted in scenes featuring fast
moving objects such as in a sports event or action video.
Low signal level or low picture quality may cause the display to appear corrupted. This does
not mean the product is defective.
A cell phone within a distance of one-meter radius may cause static on analogue and digital
products.
The brightness and colour do not look normal.
Go to Picture and adjust the screen settings such as Picture Mode, Colour, Brightness and
Sharpness.
Go to System and adjust the Energy Saving Mode settings.
Reset the screen settings to the default settings.
Lines (red, green or blue) are displayed on the screen.
These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor.
Contact a Samsung Service Centre to resolve the issue.
The display looks unstable and then freezes.
The screen may freeze when a resolution other than the recommended resolution is used or
if the signal is not stable. To resolve the issue, change the PC resolution to the recommended
resolution.
The screen cannot be displayed in full screen.
A video with an aspect ratio different from the product can cause black bars at the top and
bottom of the screen.
Change the screen size setting to full screen on the product or source device.
108
Remote control issue
The remote control does not work.
Make sure that the batteries are correctly in place (+/-).
Check if the batteries are flat.
Check for power failure.
Make sure that the power cord is connected.
Check for any special lighting or neon signs switched on in the vicinity.
Source device issue
A beeping sound is heard when my PC is booting.
If a beeping sound is heard when your PC is booting, have your PC serviced.
Other issue
The product smells like plastic.
The plastic smell is normal and disappears over time.
The monitor appears tilted.
Remove and then attach the stand again to the product.
Audio or video cuts out intermittently.
Check the cable connection and connect it again if required.
Using a very hard or thick cable may corrupt audio and video files.
Make sure cables are flexible enough to ensure durability. When mounting the product onto a
wall, it is recommended to use right-angle cables.
Small particles are found on the edges of the product.
The particles are part of the product design. The product is not defective.
When I try to change the PC resolution, a message "The
dened resolution is not supported." appears.
The message "The defined resolution is not supported." appears if the input source resolution
exceeds the maximum resolution of the display.
To resolve the issue, change the PC resolution to a resolution supported on the display.
109
Other issue
There is no sound from the speakers in HDMI mode when a
DVI-HDMI cable is connected.
DVI cables do not transmit sound data.
Make sure to connect the audio cable to the correct input jack to enable audio.
HDMI Black Level is not functioning properly on an HDMI
device with YCbCr output.
This function is available only when a source device, such as a DVD player and STB, is
connected to the product via an HDMI (RGB signal) cable.
There is no sound in HDMI mode.
Displayed picture colours may not look normal. Video or sound may not be available. This can
occur if a source device that only supports an older version of the HDMI standard is connected
to the product.
If these issues occur, connect an audio cable along with the HDMI cable.
Some PC graphics cards may not automatically recognise HDMI signals that do not include
sound. In this case, manually select a sound input.
HDMI-CEC does not work.
This product does not support the HDMI-CEC feature.
To use several external devices compatible with the HDMI-CEC feature that are connected to
the HDMI IN 1 and HDMI IN 2 ports on the product, turn off the HDMI-CEC features on all the
external devices. External devices include Blu-ray and DVD players.
Operating an external device when its HDMI-CEC feature is enabled may automatically stop
other external devices.
To change HDMI-CEC settings, refer to the device user guide or contact the device
manufacturer for assistance.
In power-saving mode, when the input source is
DisplayPort, PC display settings cannot be saved.
Go to SystemPower Control and set Max. Power Saving to Off. Alternatively, configure the
PC display output settings again. Ensure the set is turned on.
When booting the PC with the input source set to
DisplayPort, the BIOS and booting screens do not appear.
Boot the PC when the set is turned on or when the input source is not DisplayPort.
110
Q & A
Question Answer
How can I change the frequency?
Set the frequency on your graphics card.
Windows 7: Go to Control Panel Appearance and Personalization Display Adjust
resolution Advanced Settings Monitor and adjust the frequency in Monitor Settings.
Windows 8: Go to Settings Control Panel Appearance and Personalization Display
Adjust resolution Advanced Settings Monitor and adjust the frequency in Monitor
Settings.
Windows 10: Go to Settings System Display Advanced display settings Display
adapter properties Monitor, and adjust Screen refresh rate under Monitor settings.
How can I change the resolution?
Windows 7: Go to Control Panel Appearance and Personalization Display Adjust
Resolution and adjust the resolution.
Windows 8: Go to Settings Control Panel Appearance and Personalization Display
Adjust Resolution and adjust the resolution.
Windows 10: Go to SettingsSystemDisplayAdvanced display settings, and adjust
the resolution.
How do I set powersaving mode?
Windows 7: Set power-saving mode in Control Panel Appearance and Personalization
Personalize Screen Saver Settings or BIOS SETUP on the PC.
Windows 8: Set power-saving mode in Settings Control Panel Appearance and
Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC.
Windows 10: Set power-saving mode in Settings Personalization Lock screen
Screen timeout settings Power & sleep or BIOS SETUP on the PC.
– Refer to the user manual for your
PC or graphics card for further
instructions on adjustment.
111
Specications
– Size
– Display area
H
V
General
Model Name OM32H
Panel Size
32 CLASS (31.5 inches / 80.1 cm)
Display area
698.4 mm (H) x 392.85 mm (V)
27.5 inches (H) x 15.5 inches (V)
Power Supply
AC100-240V~ 50/60Hz
Refer to the label at the back of the product as the standard voltage can vary in different countries.
Environmental
considerations
Operating
* Refer to Installation Guide for installation with an enclosure exposed to direct sunlight.
Humidity : 10% – 80%, non-condensing
Storage
Humidity : 5% – 95%, non-condensing
* Applicable before the product package is unpacked.
Chapter 12
112
Plug-and-Play
This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the monitor and PC system
optimises the monitor settings. Monitor installation takes place automatically. However, you can customise the installation settings if desired.
Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may appear brighter or darker on the panel. This does
not affect product performance.
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate
measures.
For detailed device specifications, visit the Samsung Electronics website.
If the product is installed under the following installation conditions, it must be managed within the specified ambient temperature ranges. If not
observed, the warranty service may be restricted.
Refer to the installation guide for details.
113
Preset Timing Modes
This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a
resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution
specified for your product.
Check the frequency when you exchange a CDT product (connected to a PC) for an LCD product. If the LCD product does not support 85Hz, change the
vertical frequency to 60Hz using the CDT product before you exchange it with the LCD product.
Model Name OM32H
Synchronization Horizontal Frequency
30 – 81 kHz
Vertical Frequency
48 – 75 Hz
Resolution Optimum resolution
1920 x 1080 @ 60 Hz
Maximum resolution
1920 x 1080 @ 60 Hz
The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC. If the signal
transmitted from the PC does not belong to the standard signal modes, the screen may be blank with the power LED on. In such a case, change the settings
according to the following table by referring to the graphics card user manual.
– Horizontal Frequency
The time required to scan a single
line from the left to the right side of
the screen is called a horizontal cycle.
The reciprocal number of a horizontal
cycle is called horizontal frequency.
Horizontal frequency is measured in
kHz.
– Vertical Frequency
The product displays a single image
multiple times per second (like a
the viewer sees. The rate of a single
image being displayed repeatedly per
second is called vertical frequency
or refresh rate. Vertical frequency is
measured in Hz.
114
Resolution Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
IBM, 720 x 400 31.469 70.087 28.322 -/+
MAC, 640 x 480 35.000 66.667 30.240 -/-
MAC, 832 x 624 49.726 74.551 57.284 -/-
MAC, 1152 x 870 68.681 75.062 100.000 -/-
VESA, 640 x 480 31.469 59.940 25.175 -/-
VESA, 640 x 480 37.861 72.809 31.500 -/-
VESA, 640 x 480 37.500 75.000 31.500 -/-
VESA, 800 x 600 37.879 60.317 40.000 +/+
VESA, 800 x 600 48.077 72.188 50.000 +/+
VESA, 800 x 600 46.875 75.000 49.500 +/+
VESA, 1024 x 768 48.363 60.004 65.000 -/-
VESA, 1024 x 768 56.476 70.069 75.000 -/-
VESA, 1024 x 768 60.023 75.029 78.750 +/+
VESA, 1152 x 864 67.500 75.000 108.000 +/+
VESA, 1280 x 720 45.000 60.000 74.250 +/+
VESA, 1280 x 800 49.702 59.810 83.500 -/+
VESA, 1280 x 1024 63.981 60.020 108.000 +/+
VESA, 1280 x 1024 79.976 75.025 135.000 +/+
115
Resolution Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
VESA, 1366 x 768 47.712 59.790 85.500 +/+
VESA, 1440 x 900 55.935 59.887 106.500 -/+
VESA(RB), 1600 x 900 60.000 60.000 108.000 +/+
VESA, 1680 x 1050 65.290 59.954 146.250 -/+
VESA, 1920 x 1080 67.500 60.000 148.500 +/+
116
Appendix
Responsibility for the Pay Service (Cost to
Customers)
When the service is requested, in spite of in warranty, we may charge you for a visit from a
service technician in the following cases.
Not a product defect
Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
If a service technician gives instructions on how to use product or simply adjusts options
without disassembling product.
If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal,
etc.)
If a product is reinstalled or devices are connected additionally after installing the
purchased product for the first time.
If a product is reinstalled to move to a different spot or to move to a different house.
If customer requests instructions on how to use because of another company's product.
If customer requests instructions on how to use the network or another company's
programme.
If customer requests software installation and setup for the product.
If a service technician removes/cleans dusts or foreign materials inside of the product.
If customer requests an installation additionally after purchasing a product through
home-shopping or online.
A Product damage caused by customer's fault
Product damage caused by customer's mishandling or wrong repair
If a product damage is caused by;
External impact or drop.
Use of supplies or separatly sold product unspecified by Samsung.
Repair from a person besides an engineer of outsourcing service company or partner of
Samsung Electronics Co., Ltd.
Remodeling or repairing the product by customer.
Using it with incorrect voltage or non-authorised electrical connections.
Not following the "cautions" in User Manual.
Others
If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head,
Vibrator, Lamp, Filter, Ribbon, etc.)
If customer requests a service in case the product has no defect, service fee may be charged.
So please read User Manual first.
Chapter 13
117
Prevention of Afterimage Burn-in
What is afterimage burn-in?
Afterimage burn-in should not occur when the panel is operating normally. Normal operation
refers to a continuously changing video pattern. If the panel displays a fixed pattern for an
extended period of time a slight voltage difference may occur between the electrodes in pixels
that control the liquid crystals.
Such a voltage difference between electrodes increases with time and makes the liquid crystals
thinner. When this occurs, a previous image can remain on the screen when the pattern changes.
This information is a guide to prevent afterimage burn-in. Viewing a fixed screen
for an extended period of time may cause afterimage burn-in. This problem is not
included in warranty.
Recommended prevention practices
Viewing a fixed screen for an extended period of time may cause afterimage burn-ins or
smudges. Turn off the product when it is not used for a long time, activate the Power Saving
mode, or run a moving screen saver.
Change the colours regularly.
FLIGHT FLIGHT
TIME TIME
21:10
20:30
SAMSUNG
SAMSUNG
SAMSUNG
SAMSUNG
21:10
20:30
Type 1 Type 2
Avoid combinations of a text colour and background colour of contrasting brightness.
Avoid using colours of contrasting brightness (black and white; grey).
SAMSUNG
FLIGHT TIME
20:30
:
:
SAMSUNG
FLIGHT TIME
20:30
:
:
118
Manufactured under license from Dolby Laboratories.
Dolby, Dolby Audio, Pro Logic, and the double-D symbol are
trademarks of Dolby Laboratories.
For DTS patents, see http://patents.dts.com. Manufactured under
license from DTS, Inc. DTS, the Symbol, DTS in combination with the
Symbol, DTS Premium Sound|5.1, DTS Digital Surround, DTS Express,
in the United States and/ or other countries. © DTS, Inc. All Rights
Reserved.
The terms HDMI and HDMI High-Definition Multimedia Interface, and
the HDMI Logo are trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other countries.
DivX Certified® to play DivX® video up to HD 1080p, including
premium content.
DivX®, DivX Certified® and associated logos are trademarks of DivX,
LLC and are used under license.
This DivX Certified® device has passed rigorous testing to ensure it plays DivX® video.
To play purchased DivX movies, first register your device at vod.divx.com. Find your
registration code in the DivX VOD section of your device setup menu.
Covered by one or more of the following U.S. patents: 7,295,673; 7,460,668; 7,515,710;
8,656,183; 8,731,369; RE45,052.
This device supports DivX Plus Streaming® for enjoying HD movies and TV shows with
advanced features (multi-language subtitles, multiple audio tracks, chapters, smooth
FF/RW, etc.) streamed to your device.
Open Source Licence Notice
In the case of using open source software, Open Source Licences are available on the
product menu. Open Source Licence Notice is written only English.
For information on the Open Source Licence Notice, contact the Samsung Customer Centre
or send email to oss.request@samsung.com.
Licence