Table of Contents
- Safety
- Device setup
- PC software (Multiple Display Control)
- Home screen
- Menu
- Troubleshooting
- Appendix
Samsung LH43PHFPMGC User Manual
Displayed below is the user manual for LH43PHFPMGC by Samsung which is a product in the Signage Displays category. This manual has pages.
Related Manuals
The color and the appearance may differ depending on the product, and the specications
are subject to change without prior notice to improve the performance.
Recommended hours of use per day for the PM32F models is less than 16 hours. If the
product is used for longer than 16 hours a day, the warranty may be void.
USER
MANUAL
PM32F / PM43F / PM49F / PM55F
PH43F / PH49F / PH55F
2
Table of contents
Table of contents
01. Safety
Safety precautions 5
Electricity and safety 5
Installation 6
Operation 7
Storage 8
Cleaning 9
Precautions when handling the panel 9
02. Device setup
Installation 10
What’s Included 10
Parts 11
Reverse side 12
Anti-theft lock 13
Remote control 14
Guided installation 16
External connection 18
Checkpoints 18
Cable Connection 18
Control Codes 21
PC connection 29
AV connection 32
LAN connection 34
Source selection 34
03. PC software (Multiple Display
Control)
Installation/uninstallation 35
Installation 35
Uninstallation 35
Connection 36
Using the RS-232C cable 36
Using the ethernet cable 36
04. Home screen
Player 38
Viewing content 38
When content is running 39
File formats compatible with Player 39
Schedule 44
URL Launcher 44
URL Launcher Setting 44
Clone Product 44
When a duplicate le is not found on the external
storage device 44
When a duplicate le is found on the external storage
device 45
ID Settings 45
Device ID 45
Device ID Auto Set 45
PC Connection Cable 45
Video Wall 46
Video Wall 46
Network Status 46
Picture Mode 47
On/Off Timer 47
On Timer 47
Off Timer 48
Ticker 48
Approving a connected device from the server 49
05. Menu
Screen adjustment 51
OnScreen display adjustment 55
Sound adjustment 57
Broadcasting adjustment 58
Network 59
Network Settings (Wired) 61
Network Setting (Wireless) 63
WPS(PBC) 64
System 65
Anynet+ (HDMI-CEC) 70
3
Table of contents
Support 72
06. Troubleshooting
Before you contact us 73
Diagnosis 73
Screen Resolution 73
Checkpoints 74
Frequently asked questions 79
07. Appendix
Specications 80
General 80
Standard signal mode table 82
Responsibility for the pay service (Cost to Customers)
84
Not a product defect 84
A product damage caused by customer’s fault 84
Others 84
Optimum picture quality and afterimage burn-in
prevention 85
Optimum picture quality 85
Prevention of afterimage burn-in 85
Preventing afterimage burn-in 86
License 87
4
About this manual
About this manual
Copyright
The contents of this manual are subject to change without notice to improve quality.
© 2015 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of
Samsung Electronics is prohibited.
Microsoft, Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards
Association.
Ownership of all other trademarks is attributed to their due owner.
• An administration fee may be charged if either
a an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
b you bring the unit to a repair center and there is no defect in the product
(i.e. where you have failed to read this user manual).
• The amount of such administration charge will be advised to you before any work
or home visit is carried out.
Symbols
WARNING
A serious or fatal injury may result if instructions are not followed.
CAUTION
Injury or damage to property may result if instructions are not followed.
Note
Instructions marked by this symbol must be followed.
5
Chapter 1. Safety
Safety
Safety precautions
CAUTION
RISK OF ELECTRIC SHOCK! DO NOT OPEN THE PRODUCT.
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)
THERE ARE NO USER SERVICEABLE PARTS INSIDE.
REFER ALL SERVICING TO QUALIFIED PERSONNEL.
Electricity and safety
WARNING
Do not use a damaged power cord or plug, or a loose power socket.
• An electric shock or re may result.
Do not use multiple products with a single power socket.
• Overheated power sockets may cause a re.
Do not touch the power plug with wet hands. Otherwise, an electric shock may result.
Insert the power plug all the way in so it is not loose.
• An unsecure connection may cause a re.
Connect the power plug to a grounded power socket (type 1 insulated devices only).
• An electric shock or injury may result.
Do not bend or pull the power cord with force. Be careful not to leave the power cord
under a heavy object.
• Damage to the cord may result in a re or electric shock.
Do not place the power cord or product near heat sources.
• A re or electric shock may result.
Clean any dust around the pins of the power plug or the power socket with a dry cloth.
• A re may result.
CAUTION
Do not disconnect the power cord while the product is being used.
• The product may become damaged by an electric shock.
Only use the power cord provided with your product by Samsung. Do not use the
power cord with other products.
• A re or electric shock may result.
Keep the power socket where the power cord is connected unobstructed.
• The power cord must be disconnected to cut off power to the product when an issue
occurs.
• Note that the product is not completely powered down by using only the power
button on the remote.
Hold the plug when disconnecting the power cord from the power socket.
• An electric shock or re may result.
6
Chapter 1. Safety
Installation
WARNING
Do not place candles, insect repellants or cigarettes on top of the product. Do not
install the product near heat sources.
• A re may result.
Have a technician install the wall-mount hanger.
• Installation by an unqualied person can result in an injury.
• Only use approved cabinets.
Do not install the product in poorly ventilated spaces such as a bookcase or closet.
• An increased internal temperature may cause a re.
Install the product at least 4 inches(10 cm) away from the wall to allow ventilation.
• An increased internal temperature may cause a re.
Keep the plastic packaging out of the reach of children.
• Children may suffocate.
Bend and keep part of the outdoor TV antenna cable hanging downwards (the part
inside the room) to prevent rainwater from entering the product.
• If rainwater enters the product, a re or electric shock can occur.
When using an outdoor antenna, be sure to install the antenna away from nearby
power lines to prevent the antenna from collapsing onto them in strong winds.
• A collapsed antenna can cause an electric shock or injury.
Do not install the product on an unstable or vibrating surface (insecure shelf, sloped
surface, etc.)
• The product may fall and become damaged and/or cause an injury.
• Using the product in an area with excess vibration may damage the product or cause
a re.
Do not install the product in a vehicle or a place exposed to dust, moisture (water
drips, etc.), oil, or smoke.
• A re or electric shock may result.
Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
• The product lifespan may be reduced or a re may result.
Do not install the product within the reach of young children.
• The product may fall and injure children.
• As the front is heavy, install the product on a at and stable surface.
Edible oil, such as soybean oil, can damage or deform the product. Do not install the
product in a kitchen or near a kitchen counter.
CAUTION
Do not drop the product while moving.
• Product failure or personal injury may result.
Do not set down the product on its front.
• The screen may become damaged.
When installing the product on a cabinet or shelf, make sure that the bottom edge of
the front of the product is not protruding.
• The product may fall and become damaged and/or cause an injury.
• Install the product only on cabinets or shelves of the right size.
Set down the product gently.
• Product failure or personal injury may result.
Installing the product in an unusual place (a place exposed to a lot of ne dust,
chemical substances, extreme temperatures or a signicant presence of moisture, or
a place where the product will operate continuously for an extended period of time)
may seriously affect its performance.
• Be sure to consult Samsung Customer Service Center if you want to install the
product at such a place.
7
Chapter 1. Safety
Operation
WARNING
There is a high voltage inside the product. Never disassemble, repair or modify the
product yourself.
• A re or electric shock may result.
• Contact Samsung Customer Service Center for repairs.
Before moving the product, turn off the power switch and disconnect the power cable
and all other connected cables.
• Damage to the cord may result in a re or electric shock.
If the product generates abnormal sounds, a burning smell or smoke, disconnect the
power cord immediately and contact Samsung Customer Service Center.
• An electric shock or re may result.
Do not let children hang from the product or climb on top of it.
• Children may become injured or seriously harmed.
If the product is dropped or the outer case is damaged, turn off the power switch and
disconnect the power cord. Then contact Samsung Customer Service Center.
• Continued use can result in a re or electric shock.
Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the
product.
• The product or heavy objects may fall as children try to reach for the toys or sweets
resulting in a serious injury.
During a lightning or thunderstorm, power off the product and remove the power
cable.
• A re or electric shock may result.
Do not drop objects on the product or apply impact.
• A re or electric shock may result.
Do not move the product by pulling the power cord or any cable.
• Product failure, an electric shock or re may result from a damaged cable.
If a gas leakage is found, do not touch the product or power plug. Also, ventilate the
area immediately.
• Sparks can cause an explosion or re.
Do not lift or move the product by pulling the power cord or any cable.
• Product failure, an electric shock or re may result from a damaged cable.
Do not use or keep combustible spray or an inammable substance near the product.
• An explosion or re may result.
Ensure the vents are not blocked by tablecloths or curtains.
• An increased internal temperature may cause a re.
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn
easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).
• Be sure to power off the product and disconnect the power cord when water or other
foreign substances have entered the product.
Then contact Samsung Customer Service Center.
• Product failure, an electric shock or re may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on
top of the product.
• Be sure to power off the product and disconnect the power cord when water or other
foreign substances have entered the product.
Then contact Samsung Customer Service Center.
• Product failure, an electric shock or re may result.
CAUTION
Leaving the screen xed on a stationary image for an extended period of time may
cause afterimage burn-in or defective pixels.
• Activate power saving mode or a moving-picture screen saver if you will not be
using the product for an extended period of time.
8
Chapter 1. Safety
Disconnect the power cord from the power socket if you do not plan on using the
product for an extended period of time (vacation, etc).
• Dust accumulation combined with heat can cause a re, electric shock or electric
leakage.
Use the product at the recommended resolution and frequency.
• Your eyesight may deteriorate.
Do not hold the product upside-down or move it by holding the stand.
• The product may fall and become damaged or cause an injury.
Looking at the screen too close for an extended period of time can deteriorate your
eyesight.
Do not use humidiers or stoves around the product.
• A re or electric shock may result.
Rest your eyes for more than 5 minutes for every 1 hour of product use.
• Eye fatigue will be relieved.
Do not touch the screen when the product has been turned on for an extended period
of time as it will become hot.
Store small accessories out of the reach of children.
Exercise caution when adjusting the product angle or stand height.
• Your hand or nger may get stuck and injured.
• Tilting the product at an excessive angle may cause the product to fall and an injury
may result.
Do not place heavy objects on the product.
• Product failure or personal injury may result.
When using headphones or earphones, do not turn the volume too high.
• Having the sound too loud may damage your hearing.
Be careful that children do not place the battery in their mouths when removed from
the remote control. Place the battery in a location that children or infants cannot
reach.
• If children have had the battery in their mouths, consult your doctor immediately.
When replacing the battery, insert it with the right polarity (+, -).
• Otherwise, the battery may become damaged or it may cause re, personal injury or
damage due to leakage of the internal liquid.
Use only the specied standardized batteries, and do not use a new battery and a
used battery at the same time.
• Otherwise, the batteries may be damaged or cause re, personal injury or damage
due to a leakage of the internal liquid.
The batteries (and rechargeable batteries) are not ordinary refuse and must be
returned for recycling purposes. The customer is responsible for returning the used or
rechargeable batteries for recycling.
• The customer can return used or rechargeable batteries to a nearby public recycling
center or to a store selling the same type of the battery or rechargeable battery.
Storage
Due to the characteristics of high-glossy products, using a UV humidier nearby may
create white-colored stains on the product.
Contact Customer Service Center if the inside of the product needs cleaning
(service fee will be charged).
9
Chapter 1. Safety
Cleaning
Exercise care when cleaning as the panel and exterior are easily scratched.
Take the following steps when cleaning.
1 Power off the product and computer.
2 Disconnect the power cord from the product.
‒ Hold the power cable by the plug and do not touch the cable with wet hands.
Otherwise, an electric shock may result.
3 Wipe the product with a clean, soft and dry cloth.
‒ Do not use detergents that contain alcohol, solvent or surface-active agents.
‒ Do not spray water or detergent directly on the product.
4 Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the
product.
5 Connect the power cord to the product when cleaning is nished.
6 Power on the product and computer.
Precautions when handling the panel
Do not stand the product upright on the oor. The panel is fragile and can get
damaged.
Lay the product down to handle it (the packaging can be used).
Ensure you use the handles on the back when moving the product.
Do not hold or grasp any area of the product within 0.6 inch(15 mm) from the front.
10
Chapter 2. Device setup
Device setup
Installation
What’s Included
• Components may differ in different locations.
• Contact the vendor where you purchased the product if any components are missing.
• The appearance of the components may differ from the images shown.
• A stand is not provided with the product. To install a stand, you can purchase one separately.
• The RS232C adapter can be used to connect to another monitor using the D-SUB (9-pin) type RS232C cable.
+
+
-
-
Quick Setup Guide Warranty card (Not available in
some locations)
Regulatory guide Power cord Batteries (Not available in some
locations)
Remote control RS232C(IN) adapter Screw (M3L8, 1 piece) USB cover
11
Chapter 2. Device setup
Parts
The color and shape of parts may differ from what is shown.
Panel key
Power
Speaker
Panel key
Press and hold for three seconds to turn on the display.
To turn off the display using the panel key, press the panel key. Then, press and hold
the panel key until the display turns off.
You can also use the panel key to select a desired source. To select a source, press the
panel key. A popup menu appears. Press the panel key again to select Source. Then,
press and hold the panel key to cycle through the desired source.
• To use the panel key, make sure the sliding panel key is not protruding from the
bottom of the product.
• To use remote/eco sensor, make sure the sliding panel key is protruding from
the bottom of the product.
Remote sensor and spacer logo (optional)
Spacer logo
Remote sensor
Remote sensor
Press a button on the remote control pointing at the remote sensor on the product to
perform the corresponding function.
• Using other display devices in the same space as the remote control of this product
can cause the other display devices to be inadvertently controlled.
Use the remote control within 23 ft(7 m) to 33 ft(10 m) from the sensor on the product
at an angle of 30° from the left and right.
The product’s screen also works as a remote sensor.
When pointing the remote control at the screen, make sure:
• the remote control is pointing towards the center of the screen.
• to use the remote control 1.3 ft (40 cm) to 2.3 ft (70 cm) away from the screen.
WARNING
Store used batteries out of reach of children and recycle.
12
Chapter 2. Device setup
• Do not use a new and used battery together. Replace both batteries at the same
time.
• Remove batteries when the remote control is not to be used for an extended
period of time.
Spacer logo (optional)
Do not pull on the spacer logo using force. The logo may tear or break off.
Reverse side
• The color and shape of parts may differ from what is shown.
• ANT IN is only available for PM32F/PM43F/PM49F/PM55F models.
DVI / RGB /
MAGICINFO IN
HDMI2
USB1
RS232C
OUT
RS232C
IN
USB2
AUDIO
IN
HDMI1
AUDIO
OUT
RJ45DP IN DAISY CHAIN ANT IN
RJ45DP IN DAISY CHAIN
PM32F / PM43F / PM49F / PM55F
PH43F / PH49F / PH55F
13
Chapter 2. Device setup
Port Description
USB1 Connect to a USB memory device.
USB2
RS232C IN Connects to MDC using an RS232C adapter.
RS232C OUT
AUDIO IN Receives sound from a source device via an audio cable.
AUDIO OUT Connects to the audio of a source device.
HDMI1 Connects to a source device using an HDMI cable.
HDMI2
DVI / RGB /
MAGICINFO IN
DVI IN: Connects to a source device using a DVI cable or
HDMI-DVI cable.
RGB IN: Use the (dedicated) D-SUB - DVI cable (or D-SUB
cable with D-SUB to DVI adapter) when connecting a PC.
MAGICINFO IN: Use the (dedicated) DP-DVI cable when
connecting a network box (sold separately).
DP IN Connects to a source device using a DP cable.
DAISY CHAIN Connects to another product using a daisy chain (DP port)
cable.
ANT IN
(PM32F/PM43F/
PM49F/PM55F models
only)
Connect to an antenna cable.
RJ45 Connects to MDC using a LAN cable.
Anti-theft lock
An anti-theft lock allows you to use the product securely even in public places.
The locking device shape and locking method depend on the manufacturer. Refer to
the user manual provided with your anti-theft locking device for details.
The following images are for reference only. Real-life situations may differ from
what is shown in the images.
To lock an anti-theft locking device:
1 Fix the cable of your anti-theft locking device to a heavy object such as a desk.
2 Put one end of the cable through the loop on the other end.
3 Insert the locking device into the anti-theft lock slot at the back of the product.
4 Lock the locking device.
• An anti-theft locking device can be purchased separately.
Anti-theft locking devices can be purchased at electronics retailers or online.
• Refer to the user manual provided with your anti-theft locking device for details.
14
Chapter 2. Device setup
Remote control
• Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
• A button without a description in the image below is not supported on the product.
Remote control button functions may differ for different products.
HOME
MENU
POWER
OFF
VOL CH
MagicInfo
Player I
.QZ
1
ABC
2
DEF
3
GHI
4
JKL
5
MNO
6
SYMBOL
0
PRS
7
TUV
8
WXY
9
MUTE
DEL-/--
SOURCE
CH LIST
Power off the product.
Number buttons
Enter the password in the OSD menu.
Mute the sound.
Unmuting the sound: Press MUTE again or press the volume
control( + VOL - ) button.
Use this hotkey to directly access MagicInfo.
This hotkey is available when a network box or PIM (Plug In
Module) is connected.
Home launch button.
Power on the product.
Adjust the volume.
Change the input source.
Display or hide the onscreen display menu, or return to the
previous menu.
Channel List launch button.
Change the channel in TV mode.
Press to select additional channels (digital) being
broadcasted by the same station. For example, to select
channel “54-3”, press “54”, then press “-” and “3”
15
Chapter 2. Device setup
TOOLS INFO
SET
UNSET
LOCK
PC
A
DVI
B
HDMI
C
DP
D
EXITRETURN
IR control
Display information about the current input source.
Move to the upper, lower, left or right menu, or adjust an
option’s setting.
Conrm a menu selection.
Exit the current menu.
Manually select a connected input source from PC, DVI,
HDMI or DisplayPort.
Used in Anynet+ mode and multimedia mode.
Quickly select frequently used functions.
Return to the previous menu.
It sets safe lock function.
If multiple products are connected through the Video Wall
feature, press the SET button and enter a product ID using
the number buttons. Control the product using the remote
control.
Cancel a value that has been set using the SET button and
control all connected products using the remote control.
To place batteries in the remote control
16
Chapter 2. Device setup
Guided installation
WARNING
To prevent injury, this apparatus must be securely attached to the oor/wall in
accordance with the installation instructions.
• Ensure that an authorized installation company installs the wall mount.
Otherwise, it may fall and cause personal injury.
• Make sure to install the specied wall mount.
• Contact Samsung Customer Service Center for further details.
Ventilation
Installation on a perpendicular wall
A
B
Side view
A Minimum 1.6 inches
B Ambient temperature: Under 95 °F
When installing the product on a perpendicular wall, allow at least 40 mm of space
between the product and wall surface for ventilation and ensure that the ambient
temperature is kept below 95 °F.
Installation on an indented wall
Contact Samsung Customer Service Center for further details.
A
B
C
E
D D
Side view
Side view
A Minimum 1.6 inches
B Minimum 2.8 inches
C Minimum 2 inches
D Minimum 2 inches
E Ambient temperature: Under 95 °F
When installing the product on an indented wall, allow at least the space specied
above between the product and wall for ventilation and ensure that the ambient
temperature is kept below 95 °F.
17
Chapter 2. Device setup
Wall mount installation
Preparing before installing wall mount
1
To install a wall mount from another manufacturer, use the Holder-Ring ( 1).
Installing the wall mount
• The wall mount kit (sold separately) allows you to mount the product on the wall.
• For detailed information on installing the wall mount, see the instructions provided
with the wall mount.
• We recommend you contact a technician for assistance when installing the wall
mount bracket.
WARNING
• Samsung Electronics is not responsible for any damage to the product or injury
to yourself or others if you elect to install the wall mount on your own.
Wall mount kit specications (VESA)
Install your wall mount on a solid wall perpendicular to the oor. Before attaching the
wall mount to surfaces other than plaster board, please contact your nearest dealer
for additional information.
WARNING
If you install the product on a slanted wall, it may fall and result in severe personal
injury.
A
B
• Samsung wall mount kits contain a detailed installation manual and all parts
necessary for assembly are provided.
• For wall mounts that do not comply with the VESA standard screw specications, the
length of the screws may differ depending on the wall mount specications.
• Standard dimensions for wall mount kits are shown in the table below.
Unit: inch
Model name VESA screw hole specs (A * B) in
inches
Standard screw Quantity
PM32F 7.9 inches * 7.9 inches M8 4
PM43F/PH43F
PM49F/PH49F 15.8 inches * 15.8 inches
PM55F/PH55F
18
Chapter 2. Device setup
WARNING
• Do not fasten the screws too rmly. This may damage the product or cause the
product to fall, leading to personal injury. Samsung is not liable for these kinds
of accidents.
• Samsung is not liable for product damage or personal injury when a non-VESA
or non-specied wall mount is used or the consumer fails to follow the product
installation instructions.
CAUTION
• Always have two people mount the product on a wall.
• Do not use screws that are longer than the standard length or do not comply
with the VESA standard screw specications. Screws that are too long may cause
damage to the inside of the product.
• Do not install your Wall Mount Kit while your product is turned on. It may result
in personal injury due to electric shock.
External connection
Checkpoints
• Before connecting a source device, read the user manual provided with it.
The number and locations of ports on source devices may differ from device to
device.
• Connect the sound ports correctly: left = white and right = red.
• Check the types of ports at the back of the product you want to connect.
The appearance may differ depending on the product.
WARNING
Do not connect the power cable until all connections are completed.
Connecting the power cable during connection may damage the product.
Cable Connection
RS232C Cable
Interface RS232C (9 pins)
Pin TxD (No.2), RxD (No.3), GND (No.5)
Bit rate 9600 bps
Data bits 8 bit
Parity None
Stop bit 1 bit
Flow control None
Maximum length 50 ft (only shielded type)
19
Chapter 2. Device setup
Pin assignment
1 2 3 4 5
6 7 8 9
Pin Signal
1Detect data carrier
2Received data
3Transmitted data
4Prepare data terminal
5Signal ground
6Prepare data set
7Send request
8Clear to send
9Ring indicator
RS232C cable
• Connector: 9-Pin D-Sub to Stereo Cable
1
59
6
-P2-
1
2
3
-P1-
-P1- -P1- -P2- -P2-
Female Rx 23Tx STEREO
Tx 32Rx PLUG
Gnd 5—5Gnd (3.5ø)
LAN Cable
Pin assignment
12345678
Pin No Standard Color Signal
1White and orange TX+
2Orange TX-
3White and green RX+
4Blue NC
5White and blue NC
6Green RX-
7White and brown NC
8Brown NC
20
Chapter 2. Device setup
Direct LAN cable (PC to HUB)
• Connector : RJ45
RJ45 MDC
HUB
P2 P1
P2
P1
RJ45
Signal P1 P2 Signal
TX+ 11TX+
TX- 22TX-
RX+ 33RX+
RX- 66RX-
Cross LAN cable (PC to PC)
RJ45 P1 P2
Signal P1 P2 Signal
TX+ 13RX+
TX- 26RX-
RX+ 31TX+
RX- 62TX-
Connection
• Ensure you connect each of the adapters to the correct RS232C IN or OUT port on
the product.
Connection 1
RS232C
IN OUT
RS232C
IN OUT
RS232C
IN OUT
RS232C
IN OUT
Connection 2
RJ45 RJ45
21
Chapter 2. Device setup
Connection 3
RS232C
OUT
RJ45 RS232C
IN OUT
RS232C
IN OUT
RS232C
IN OUT
Control Codes
Viewing control state (Get control command)
Header Command ID Data length Checksum
0xAA Command type 0
Controlling (Set control command)
Header Command ID Data
length
Data Checksum
0xAA Command type 1Value
Command
No. Command type Command Value range
1Power control 0x11 0~1
2Volume control 0x12 0~100
3Input source control 0x14 -
4Screen mode control 0x18 -
5Screen size control 0x19 0~255
6PIP on/off control 0x3C 0~1
7Auto adjustment control (PC and
BNC only)
0x3D 0
8Video wall mode control 0x5C 0~1
9Safety Lock 0x5D 0~1
10 Video Wall On 0x84 0~1
11 Video Wall User Control 0x89 -
• All communications take place in hexadecimals. The checksum is calculated by
adding up all values except the header. If a checksum adds up to be more than 2
digits as shown below (11+FF+01+01=112), the rst digit is removed.
22
Chapter 2. Device setup
E.g. Power On & ID=0
Header Command ID Data
length
Data 1 Checksum
0xAA 0x11 1"Power"
Header Command ID Data
length
Data 1 12
0xAA 0x11 1 1
• To control all devices connected by a serial cable simultaneously irrespective of IDs,
set the ID as “0xFE” and transmit commands. Commands will be executed by each
device but ACK will not respond.
Power control
Function
• A product can be powered on and off using a PC.
Viewing power state (Get Power ON / OFF Status)
Header Command ID Data length Checksum
0xAA 0x11 0
Setting power ON/Off (Set Power ON / OFF)
Header Command ID Data
length
Data Checksum
0xAA 0x11 1“Power”
“Power”: Power code to be set on a product.
• 1: Power ON
• 0: Power OFF
Ack
Header Command ID Data
length
Ack/
Nak
r-CMD Val1 Checksum
0xAA 0xFF 3'A' 0x11 "Power"
“Power”: Power code to be set on a product.
Nak
Header Command ID Data
length
Ack/
Nak
r-CMD Val1 Checksum
0xAA 0xFF 3'N' 0x11 "ERR"
“ERR” : A code showing what error has occurred.
Volume control
Function
• The volume of a product can be adjusted using a PC.
Viewing volume state (Get Volume Status)
Header Command ID Data length Checksum
0xAA 0x12 0
Setting the volume (Set Volume)
Header Command ID Data
length
Data Checksum
0xAA 0x12 1“Volume”
“Volume”: Volume value code to be set on a product. (0-100)
23
Chapter 2. Device setup
Ack
Header Command ID Data
length
Ack/
Nak
r-CMD Val1 Checksum
0xAA 0xFF 3'A' 0x12 “Volume”
“Volume”: Volume value code to be set on a product. (0-100)
Nak
Header Command ID Data
length
Ack/
Nak
r-CMD Val1 Checksum
0xAA 0xFF 3'N' 0x12 "ERR"
“ERR” : A code showing what error has occurred.
Input source control
Function
• The input source of a product can be changed using a PC.
Viewing input source state (Get Input Source Status)
Header Command ID Data length Checksum
0xAA 0x14 0
Setting the input source (Set Input Source)
Header Command ID Data
length
Data Checksum
0xAA 0x14 1“Input Source”
“Input Source”: An input source code to be set on a product.
0x14 PC
0x18 DVI
0x0C Input source
0x08 Component
0x20 MagicInfo
0x1F DVI_video
0x30 RF(TV)
0x40 DTV
0x21 HDMI1
0x22 HDMI1_PC
0x23 HDMI2
0x24 HDMI2_PC
0x25 DisplayPort
DVI_video, HDMI1_PC and HDMI2_PC cannot be used with the Set command. They
only respond to “Get” commands.
• This model does not support HDMI1, HDMI1_PC, HDMI2 and HDMI2_PC ports.
• MagicInfo is only available with models that contain the MagicInfo function.
• RF(TV), DTV are only available with models that include a TV.
24
Chapter 2. Device setup
Ack
Header Command ID Data
length
Ack/
Nak
r-CMD Val1 Checksum
0xAA 0xFF 3'A' 0x14 “Input
Source”
“Input Source”: An input source code to be set on a product.
Nak
Header Command ID Data
length
Ack/
Nak
r-CMD Val1 Checksum
0xAA 0xFF 3'N' 0x14 "ERR"
“ERR” : A code showing what error has occurred.
Screen mode control
Function
• The screen mode of a product can be changed using a PC.
• Screen mode cannot be controlled when the Video Wall function is enabled.
• This control can only be used on models that include a TV.
Viewing screen status (Get Screen Mode Status)
Header Command ID Data length Checksum
0xAA 0x18 0
Setting the picture size (Set Picture Size)
Header Command ID Data
length
Data Checksum
0xAA 0x18 1“Screen Mode”
“Screen Mode”: A code that sets the product status
0x01 16 : 9
0x04 Zoom
0x31 Wide Zoom
0x0B 4 : 3
Ack
Header Command ID Data
length
Ack/
Nak
r-CMD Val1 Checksum
0xAA 0xFF 3'A' 0x18 “Screen
Mode”
“Screen Mode”: A code that sets the product status
Nak
Header Command ID Data
length
Ack/
Nak
r-CMD Val1 Checksum
0xAA 0xFF 3'N' 0x18 "ERR"
“ERR” : A code showing what error has occurred.
Screen size control
Function
• The screen size of a product can be changed using a PC.
Viewing the screen size (Get Screen Size Status)
Header Command ID Data length Checksum
0xAA 0x19 0
25
Chapter 2. Device setup
Ack
Header Command ID Data
length
Ack/
Nak
r-CMD Val1 Checksum
0xAA 0xFF 3'A' 0x19 “Screen
Size”
“Screen Size”: product screen size (range: 0 – 255, unit: inch)
Nak
Header Command ID Data
length
Ack/
Nak
r-CMD Val1 Checksum
0xAA 0xFF 3'N' 0x19 "ERR"
“ERR” : A code showing what error has occurred.
PIP On/Off control
Function
• The PIP mode of a product can be turned on or off using a PC.
• Only available on models that have the PIP function.
• The mode cannot be controlled if Video Wall is set to On.
• This function is not available in MagicInfo.
Viewing PIP on/off state (Get the PIP ON / OFF Status)
Header Command ID Data length Checksum
0xAA 0x3C 0
Setting PIP on/off (Set the PIP ON / OFF)
Header Command ID Data
length
Data Checksum
0xAA 0x3C 1“PIP”
“PIP”: A code used to turn the PIP mode of a product on or off
• 1: PIP ON
• 0: PIP OFF
Ack
Header Command ID Data
length
Ack/
Nak
r-CMD Val1 Checksum
0xAA 0xFF 3'A' 0x3C “PIP”
“PIP”: A code used to turn the PIP mode of a product on or off
Nak
Header Command ID Data
length
Ack/
Nak
r-CMD Val1 Checksum
0xAA 0xFF 3'N' 0x3C "ERR"
“ERR” : A code showing what error has occurred.
Auto adjustment control (PC and BNC only)
Function
• Automatically adjust the PC system screen using a PC.
Viewing auto adjustment state (Get Auto Adjustment Status)
• None
26
Chapter 2. Device setup
Setting auto adjustment (Set Auto Adjustment)
Header Command ID Data
length
Data Checksum
0xAA 0x3D 1“Auto
Adjustment”
“Auto Adjustment” : 0x00 (at all times)
Ack
Header Command ID Data
length
Ack/
Nak
r-CMD Val1 Checksum
0xAA 0xFF 3'A' 0x3D “Auto
Adjustment”
Nak
Header Command ID Data
length
Ack/
Nak
r-CMD Val1 Checksum
0xAA 0xFF 3'N' 0x3D "ERR"
“ERR” : A code showing what error has occurred.
Video Wall Mode Control
Function
• Video Wall mode can be activated on a product using a PC.
• This control is only available on a product whose Video Wall is enabled.
Viewing video wall mode (Get Video Wall Mode)
Header Command ID Data length Checksum
0xAA 0x5C 0
Setting the video wall (Set Video Wall Mode)
Header Command ID Data
length
Data Checksum
0xAA 0x5C 1“Video Wall
Mode”
“Video Wall Mode”: A code used to activate Video Wall mode on a product
• 1: Full
• 0: Natural
Ack
Header Command ID Data
length
Ack/
Nak
r-CMD Val1 Checksum
0xAA 0xFF 3'A' 0x5C “Video Wall
Mode”
“Video Wall Mode”: A code used to activate Video Wall mode on a product
Nak
Header Command ID Data
length
Ack/
Nak
r-CMD Val1 Checksum
0xAA 0xFF 3'N' 0x5C "ERR"
“ERR” : A code showing what error has occurred.
27
Chapter 2. Device setup
Safety Lock
Function
• PC can be used to turn the Safety Lock function on or off on a product.
• This control is available regardless of whether or not the power is turned on.
Viewing the safety lock state (Get Safety Lock Status)
Header Command ID Data length Checksum
0xAA 0x5D 0
Enabling or disabling safety lock (Set Safety Lock Enable / Disable)
Header Command ID Data
length
Data Checksum
0xAA 0x5D 1“Safety Lock”
“Safety Lock”: Safety lock code to be set on a product
• 1: ON
• 0: OFF
Ack
Header Command ID Data
length
Ack/
Nak
r-CMD Val1 Checksum
0xAA 0xFF 3'A' 0x5D “Safety Lock”
“Safety Lock”: Safety lock code to be set on a product
Nak
Header Command ID Data
length
Ack/
Nak
r-CMD Val1 Checksum
0xAA 0xFF 3'N' 0x5D "ERR"
“ERR” : A code showing what error has occurred.
Video Wall On
Function
• Turn Video Wall on or off on the product from your computer.
Get Video Wall On/Off Status
Header Command ID Data length Checksum
0xAA 0x84 0
Set Video Wall On/Off
Header Command ID Data
length
Data Checksum
0xAA 0x84 1V.Wall_On
V.Wall_On: Video Wall code to be assigned to the product
• 1: Video Wall ON
• 0: Video Wall OFF
Ack
Header Command ID Data
length
Ack/
Nak
r-CMD Val1 Checksum
0xAA 0xFF 3'A' 0x84 V.Wall_On
V.Wall_On : Same as above
Nak
Header Command ID Data
length
Ack/
Nak
r-CMD Val1 Checksum
0xAA 0xFF 3'N' 0x84 "ERR"
“ERR” : A code showing what error has occurred.
28
Chapter 2. Device setup
Video Wall User Control
Function
• Turn the Video Wall function on or off on the product from your computer.
Get Video Wall Status
Header Command ID Data length Checksum
0xAA 0x89 0
Set Video Wall
Header Command ID Data
length
Val1 Val2 Checksum
0xAA 0x89 2Wall_Div Wall_SNo
Wall_Div: Video Wall Divider code assigned to the product
10x10 Video Wall Model
12345678910 11 12 13 14 15
Off 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
10x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1A 0x1B 0x1C 0x1D 0x1E 0x1F
20x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28 0x29 0x2A 0x2B 0x2C 0x2D 0x2E 0x2F
30x31 0x32 0x33 0x34 0x35 0x36 0x37 0x38 0x39 0x3A 0x3B 0x3C 0x3D 0x3E 0x3F
40x41 0x42 0x43 0x44 0x45 0x46 0x47 0x48 0x49 0x4A 0x4B 0x4C 0x4D 0x4E 0x4F
50x51 0x52 0x53 0x54 0x55 0x56 0x57 0x58 0x59 0x5A 0x5B 0x5C 0x5D 0x5E 0x5F
60x61 0x62 0x63 0x64 0x65 0x66 0x67 0x68 0x69 0x6A 0x6B 0x6C 0x6D 0x6E 0x6F
70x71 0x72 0x73 0x74 0x75 0x76 0x77 0x78 0x79 0x7A 0x7B 0x7C 0x7D 0x7E N/A
80x81 0x82 0x83 0x84 0x85 0x86 0x87 0x88 0x89 0x8A 0x8B 0x8C N/A N/A N/A
90x91 0x92 0x93 0x94 0x95 0x96 0x97 0x98 0x99 0x9A 0x9B N/A N/A N/A N/A
10 0xA1 0xA2 0xA3 0xA4 0xA5 0xA6 0xA7 0xA8 0xA9 0xAA N/A N/A N/A N/A N/A
11 0xB1 0xB2 0xB3 0xB4 0xB5 0xB6 0xB7 0xB8 0xB9 N/A N/A N/A N/A N/A N/A
12345678910 11 12 13 14 15
12 0xC1 0xC2 0xC3 0xC4 0xC5 0xC6 0xC7 0xC8 N/A N/A N/A N/A N/A N/A N/A
13 0xD1 0xD2 0xD3 0xD4 0xD5 0xD6 0xD7 N/A N/A N/A N/A N/A N/A N/A N/A
14 0xE1 0xE2 0xE3 0xE4 0xE5 0xE6 0xE7 N/A N/A N/A N/A N/A N/A N/A N/A
15 0xF1 0xF2 0xF3 0xF4 0xF5 0xF6 N/A N/A N/A N/A N/A N/A N/A N/A N/A
• Wall_SNo: Product Number code assigned to the product
10x10 Video Wall Model : (1 ~ 100)
Set Number Data
10x01
20x02
... ...
99 0x63
100 0x64
Ack
Header Command ID Data
length
Ack/
Nak
r-CMD Val1 Val2 Checksum
0xAA 0xFF 3'A' 0x89 Wall_
Div
Wall_
SNo
Nak
Header Command ID Data
length
Ack/
Nak
r-CMD Val1 Checksum
0xAA 0xFF 3'N' 0x89 "ERR"
“ERR” : A code showing what error has occurred.
29
Chapter 2. Device setup
PC connection
• Do not connect the power cable before connecting all other cables.
Ensure you connect a source device rst before connecting the power cable.
• A PC can be connected to the product in a variety of ways.
Select a connection method suitable for your PC.
• Connecting parts may differ in different products.
Connection using a DVI cable (Digital type)
The appearance may differ depending on the product.
DVI / RGB / MAGICINFO IN
AUDIO IN
You can use the DVI port on the product as an HDMI port by using a DVI-HDMI adapter.
HDMI
DVI / RGB / MAGICINFO IN
Connection using a D-SUB cable (Analog type)
The appearance may differ depending on the product.
DVI / RGB / MAGICINFO IN
AUDIO IN
30
Chapter 2. Device setup
You can use the DVI port on the product as a D-SUB port by using a D-SUB-DVI
adapter.
DVI / RGB / MAGICINFO IN
Connection using an HDMI-DVI cable
The appearance may differ depending on the product.
After connecting a computer to the product with an HDMI-DVI cable, make sure
to congure the settings as shown below to enable the video and audio from the
computer.
• Sound → set HDMI Sound to PC(DVI)
• Picture → set each screen mode to Text under Picture Mode
• System → General → set HDMI Hot Plug to Off
HDMI1 or HDMI2
AUDIO IN
31
Chapter 2. Device setup
Connection using an HDMI cable
The appearance may differ depending on the product.
HDMI1 or HDMI2
Connection using an DP cable
The appearance may differ depending on the product.
DP IN
Precautions for using DP
• To increase the standby power capacity, the product stops DP communication when
it is turned off or in power saving mode.
If the product in dual monitor mode is turned off or goes into power saving mode,
monitor setting changes may not be updated. As a result, screen output may not be
displayed properly.
In the occurrence of this issue, set Max. Power Saving to Off before using the
product.
• Some graphics cards that are not compliant with the DP standard may prevent the
Windows Booting/Bios screen from being displayed when the product is in power
saving mode. If this is the case, make sure to turn on the product rst before turning
on your PC.
• The DisplayPort interface (DP IN) on the product and the provided DP cable are
designed based on the VESA standards. Using a DP cable that is not VESA compliant
may cause the product to function improperly. Samsung Electronics shall not be
held responsible for any issues from using a cable that is not VESA compliant.
Make sure to use a DP cable that is VESA compliant.
32
Chapter 2. Device setup
AV connection
• Do not connect the power cable before connecting all other cables.
Ensure you connect a source device rst before connecting the power cable.
• You can connect a video device to the product using a cable.
‒ Connecting parts may differ in different products.
‒ Press the SOURCE button on the remote control to change the source.
Connection using an HDMI-DVI cable
The appearance may differ depending on the product.
• Audio will not be enabled if the product is connected to a video device using an
HDMI-DVI cable. To resolve this, additionally connect an audio cable to the audio
ports on the product and video device.
• After connecting a video device to the product with an HDMI-DVI cable, make sure to
congure the settings as shown below to enable the video and audio from the video
device.
‒ Sound → set HDMI Sound to AV(HDMI)
‒ Picture → set each screen mode to Videos/Images under Picture Mode
‒ System → General → set HDMI Hot Plug to On
• Supported resolutions include 1080p (50/60Hz), 720p (50/60Hz), 480p, and 576p.
HDMI1 or HDMI2
AUDIO IN
DVI / RGB / MAGICINFO IN
HDMI
33
Chapter 2. Device setup
Connection using an HDMI cable (up to 1080p)
The appearance may differ depending on the product.
• For better picture and audio quality, connect to a digital device using an HDMI cable.
• An HDMI cable supports digital video and audio signals, and does not require an
audio cable.
‒ To connect the product to a digital device that does not support HDMI output, use
an HDMI-DVI and audio cables.
• The picture may not display normally (if at all) or the audio may not work if an
external device that uses an older version of HDMI mode is connected to the
product. If such a problem occurs, ask the manufacturer of the external device about
the HDMI version and, if out of date, request an upgrade.
• Be sure to use an HDMI cable with a thickness of 0.6 inch or less.
• Be sure to purchase a certied HDMI cable. Otherwise, the picture may not display
or a connection error may occur.
• A basic high-speed HDMI cable or one with ethernet is recommended.
This product does not support the ethernet function via HDMI.
HDMI1 or HDMI2
Audio system connection
• The appearance may differ depending on the product.
• Connecting parts may differ in different products.
AUDIO OUT
34
Chapter 2. Device setup
LAN connection
• The appearance may differ depending on the product.
• Connecting parts may differ in different products.
Use Cat7(*STP Type) cable for the connection.
• *Shielded Twist Pair.
RJ45
Source selection
Source
SOURCE → Source
Source allows you to select a variety of sources and change source device names.
You can display the screen of a source device connected to the product. Select a
source from source list to display the screen of the selected source.
• The input source can also be changed by using the SOURCE button on the remote
control.
• The screen may not display correctly if an incorrect source is selected for the source
device you want to convert to.
Edit
SOURCE → Source → → Edit →
Edit the name and device type of a connected external device.
• The list can include the following source devices. Source devices on the list differ
depending on the selected source.
HDMI1 / HDMI2 / DisplayPort / DVI / Cable Box / Game Console / PC / Blu-ray
player
• You cannot edit the following sources.
TV / MagicInfo S / URL Launcher / Web Browser / Screen Mirroring / MagicInfo / PC
Information
INFO
You can see detailed information about the selected external device.
35
Chapter 3. PC software (Multiple Display Control)
PC software (Multiple Display Control)
Multiple display control “MDC” is an application that allows you to easily control
multiple display devices simultaneously using a PC.
For details on how to use the MDC programme, refer to Help after installing the
programme. The MDC programme is available on the website.
Installation/uninstallation
Installation
• MDC installation can be affected by the graphics card, mother board and network
conditions.
1 Click the MDC Unied installation programme.
2 Select a language for installation. Next, click “OK”.
3 When the “Welcome to the InstallShield Wizard for MDC_Unied” screen appears,
click “Next”.
4 In the “License Agreement” window displayed, select “I accept the terms in the
license agreement” and click “Next”.
5 In the displayed “Customer Information” window, ll out all the information elds
and click “Next”.
6 In the displayed “Destination Folder” window, select the directory path you want to
install the programme in and click “Next”.
‒ Ifthedirectorypathisnotspecied,theprogrammewillbeinstalledinthe
default directory path.
7 In the displayed “Ready to Install the Program” window, check the directory path to
install the programme in and click “Install”.
8 Installation progress will be displayed.
9 Click “Finish” in the displayed “InstallShield Wizard Complete” window.
‒ Select “Launch MDC Unied” and click “Finish” to run the MDC programme
immediately.
10 The MDC Unied shortcut icon will be created on the desktop after installation.
‒ The MDC execution icon may not be displayed depending on the PC system or
productspecications.
‒ Press F5 if the execution icon is not displayed.
Uninstallation
1 Go to Control Panel.
2 Under Programs, click Uninstall a program.
3 Select MDC Unied from the list.
4 Click Uninstall/Change.
Path and name of the menu may differ depending on the operating system.
36
Chapter 3. PC software (Multiple Display Control)
Connection
Using the RS-232C cable
The appearance may differ depending on the product.
An RS-232C serial cable must be connected to the serial ports on the PC and monitor.
RS232C IN RS232C OUT
RS232C IN
RS232C IN
RS232C OUT
Monitor 1
Monitor 2
Computer
Using the ethernet cable
Enter the IP for the primary display device and connect the device to the PC. Display
devices can be connected to each other using a LAN cable.
Connection using a direct LAN cable
The appearance may differ depending on the product.
Multiple products can be connected using the RJ45 port on the product and the LAN
ports on the HUB.
RJ45
Monitor 1
Monitor 2
Computer
HUB
37
Chapter 3. PC software (Multiple Display Control)
Connection using a cross LAN cable
The appearance may differ depending on the product.
Multiple products can be connected using the RS232C IN / OUT port on the product.
RS232C OUTRJ45
RS232C IN
RS232C OUT
RS232C IN
Monitor 1
Monitor 2
Computer
38
Chapter 4. Home screen
Home screen
Player
HOME Player
• To use the Player feature, set Play via to MagicInfo in System.
• The displayed image may differ depending on the model.
Used
Available
Network File
Network Channel
Player
Options
1
2
3
4
5 6
No. Description
1
No. Description
2
• You can view whether the server is connected (approval) in the
Player screen. To view whether the server is connected when a
Network Channel is running, press INFO on the remote.
1 Select Network Channel from the PlayerNo channel
message appears if no channel has been registered in Network
Channel
2 Network Channel
3
4
5
6Set different options for Player
Viewing content
1
2
39
Chapter 4. Home screen
When content is running
Control buttons on the remote
You can use buttons on your remote control to play, pause, or skip between content on
Button Function
TOOLS
INFO
/ /
Available menu
Press the TOOLS
Menu Description
Playlist
Picture Mode Customises the screen settings for the content currently
Sound Mode Customises the audio settings for the content currently
Repeat
Menu Description
Background Music Set the background music to be played when content is
Reset
Pause
Prev
Next
Reset, Pause, Prev, Next
File formats compatible with Player
•
•
cannot be played.
•
• Check the supported video and audio Codec types and Versions.
•
•
Network Schedule Multiframe
Playback restrictions
• Video) can be played simultaneously.
•
• OfcePDF
time.
•
Sound output restrictions
• More than one sound output cannot be used.
40
Chapter 4. Home screen
•
by the user
schedule.
TOOLS button is pressed during Player playback.
creating a server schedule.
Template les and LFD(.lfd) les
Restrictions
• Internal / USB memory.
Playback restrictions
• Video
• OfcePDF
time.
• Multiple videos (Video) cannot be played on a single display of a video wall
simultaneously.
Sound output restrictions
• More than one sound output cannot be used.
•
by the user
41
Chapter 4. Home screen
Contents
File extension Container Video Codec Resolution Frame rate (fps) Bit rate (Mbps) Audio Codec
*.avi
*.mkv
*.asf
*.wmv
*.mp4
*.mov
*.3gp
*.vro
*.mpg
*.mpeg
*.ts
*.tp
*.trp
*.mov
*.v
*.vob
*.svi
*.m2ts
*.mts
*.divx
AVI
ASF
FLV
VRO
PS
SVAF
40
AAC
HE-AAC
DD+
*.webm 90 Vorbis
VP9
*.rmvb
42
Chapter 4. Home screen
Video
•
•
not supported.
•
above can cause choppy video during playback.
• Video content will not play, or not play correctly, if there is an error in the content or
the container.
• Some USB/digital camera devices may not be compatible with the player.
•
•
•
•
•
•
•
following conditions:
The resolution is different from that of the monitor
The frequency is different from that of the monitor
Audio
•
above can cause choppy audio during playback.
•
the container.
• Some USB/digital camera devices may not be compatible with the player.
•
•
Image
•
•
•
• Supported image effects : 9 effects (Fade1, Fade2, Blind, Spiral, Checker, Linear,
Stairs, Wipe, Random)
43
Chapter 4. Home screen
Power Point
•
•
Header and footer (some subitems are not supported)
Object insertion
Half-width characters
Letter spacing
Charts
Some subitems are not supported
Slide notes and handout
PDF
•
•
issue.
Masked Image, Tiled Image content not supported.
Some characters not supported (Special characters may be corrupted)
WORD
•
•
Page background effect
Some paragraph styles
Charts
Half-width characters
Letter spacing
Some subitems are not supported
Slide notes and handout
Template les
• Creation/editing/playback are only available in Template.
LFD
• Supported in Network Channel and Local Channel
•
44
Chapter 4. Home screen
Schedule
HOME Schedule
You can check the content’s playback schedule on the server, imported from an
Schedule
Network
Connected
Information
Daily
All Day
All Day All Day All Day All Day All Day
Sun Wed Fri Sat
1
2
3
No. Description
1
2
3
URL Launcher
HOME URL Launcher
For details on how to use the URL Launcher feature, contact the dealer the product
• To use the URL Launcher feature, set Play via to URL Launcher in System.
URL Launcher Setting
HOME URL Launcher Setting
URL Launcher SettingTimeout
Settings, and set Developer Mode
• Install Web App: Install the web application by entering an address.
• Install from USB Device: Install the web application from the USB storage device.
• Uninstall
• Timeout Setting
• Developer Mode: Select to set developer mode.
Clone Product
HOME Clone Product
When a duplicate le is not found on the external storage
device
1 Connect the external storage device, then run the Clone Product
45
Chapter 4. Home screen
2 No cloning le found on the external storage device. Export this device's
settings to the external storage device?
3 Select Export
When a duplicate le is found on the external storage device
1 Connect the external storage device, then run the Clone Product
2 Cloning le found. Please select an option.
3 Select Clone from external storage device or Clone to external storage device
Clone from external storage device
device to the product.
Clone to external storage device
storage device.
ID Settings
HOME ID Settings
Device ID
Enter the ID number of the product connected to the input cable for input signal
• .
• Enter the number you want using the number buttons on the remote control.
Device ID Auto Set
PC Connection Cable
• RS232C cable
• RJ-45 (LAN) / Wi-Fi Network
46
Chapter 4. Home screen
Video Wall
HOME Video Wall
In addition, display part of a whole picture or repeat the same picture on each of the
Video Wall
You can activate or deactivate Video Wall
On
Horizontal x Vertical
Horizontal x Vertical option is only enabled when Video Wall is set to On
Screen Position
Screen Position
Selecting Screen Position will display the video wall matrix with the numbers
• All Displays
video wall for individual displays.
• Current Displays
Screen Position
• The Screen Position option is only enabled when Video Wall is set to On.
• To use the function, make sure Horizontal x Vertical
Format
• Full
• Natural
Format option is only enabled when Video Wall is set to On
Network Status
HOME Network Status
47
Chapter 4. Home screen
Picture Mode
HOME Picture Mode
Picture Mode
Video/ImageText mode
• Shop & Mall
Suitable for shopping malls.
Select either Video/Image or Text depending on the picture mode.
• Ofce & School
Select either Video/Image or Text depending on the picture mode.
• Terminal & Station
Suitable for bus terminals and train stations.
Select either Video/Image or Text depending on the picture mode.
• Video Wall
Suitable for environments where video wall display are used.
Select either Video/Image or Text depending on the picture mode.
• Calibration
calibration programme Advanced Color Management are applied.
To apply the Calibration mode
quality settings, such as brightness, color and gamma, using the color calibration
programme Advanced Color Management.
To download the Advanced Color Management programme, visit www.samsung.
com/displaysolutions.
On/Off Timer
HOME On/Off Timer
You must set Clock
On Timer
Set On Timer so that your product turns on automatically at a time and on a day of
On Timer 1On Timer 7
• Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual.
If you select Manual, you can choose the days you want On Timer to turn on your
product.
• Time
• Volume: Set the desired volume level. Use the up and down arrow buttons to
change the volume level.
• Source: Select the input source of your choice.
• Content
• Antenna: Select the antenna from Cable or Air.
• Channel: Select the TV channel you want.
• Content is only available when source is set to Internal/USB.
• Antenna and Channel
when source is set to TV.
48
Chapter 4. Home screen
•
• Slide Show will not play.
•
•
using On Timer.
• The On Timer function may not work with USB devices with a built-in battery,
Off Timer
Off TimerOff
Timer 1Off Timer 7
• Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual.
If you select Manual, you can choose the days you want Off Timer to turn off your
product.
• Time
Ticker
HOME Ticker
• Off / On
• Message: Enter a message to display on the screen.
• Time: Set the Start Time and End Time to display a Message.
• Font options: Set the font options for the message.
• Position: Select an orientation to display a Message.
• Scroll: Specify the scroll Direction and Speed for the message.
• Preview
49
Chapter 4. Home screen
Approving a connected device from the server
Server Network Settings
1
2
3 Select Device
4 Select Unapproved
5 Select the device from the list and click the Approve
6
Device Name: Enter the device name.
Device Group: Select to specify the group.
Location: Enter the current location of the device.
Expired
Never expired.
Pressing the INFO button on the remote when a network schedule is running
will display the details of the schedule. Check that the correct device has been
50
Chapter 4. Home screen
7 Select the All
8 When the device is approved by the server, the schedule registered in the
•
• If a device is deleted from the list of devices approved by the server, the device
will reboot to reset its settings.
Setting the current time
A schedule may not run if the time set on the device is different from the server’s
1 Select Device
2
3 Select Edit Setup
4 Select Time Zone
using the GMT time of the region where the server is installed.
The time on the product can be changed from the server.
Turning the product off and then on again will restore the time setting on the
product to the last time that was set from the server.
•
51
Chapter 5. Menu
Menu
Screen adjustment
Picture ▼
2nd 3rd Description
Picture Mode Shop & Mall / Ofce & School /
Terminal & Station / Video Wall
/ Calibration
Select a picture mode (Picture Mode) suitable for the environment where the product will be used.
Video/Image mode improves the picture quality of the video device. Text mode improves the picture quality of the
computer.
• Calibration
In this mode, the brightness, color and gamma settings customized using the color calibration programme
Advanced Color Management are applied.
‒ To apply the Calibrationmodeproperly,makesureyoucongurethepicturequalitysettings,suchas
brightness, color and gamma, using the color calibration programme Advanced Color Management.
‒ To download the Advanced Color Management programme, visit www.samsung.com/displaysolutions.
Backlight / Contrast /
Brightness / Sharpness / Color
/ Tint (G/R)
Your product has several options for adjusting picture quality.
• When you make changes to Backlight, Contrast, Brightness, Sharpness, Color or Tint (G/R), the OSD will be
adjusted accordingly.
• You can adjust and store settings for each external device you have connected to an input on the product.
• Lowering picture brightness reduces power consumption.
Color Temperature Adjust the color temperature (Red / Green / Blue). (Range: 2800K–16000K)
• Enabled when Color Tone is set to Off.
• Color Temperature is disabled if Picture Mode is set to Calibration.
White Balance 2 Point Controls the white balance in 2 point interval by adjusting the red, green, and blue brightness.
10 Point Controls the white balance in 10 point interval by adjusting the red, green, and blue brightness.
• Some external devices may not support this function.
• Enabled when Picture Mode is set to Ofce & School (Video/Image).
52
Chapter 5. Menu
Picture ▼
2nd 3rd Description
Gamma Adjust the primary color intensity.
• If Picture Mode is set to Calibration, Gamma is disabled.
Calibrated Value Select whether to apply the brightness, color and gamma settings customized using the color calibration
programme Advanced Color Management to the Information and Advertisement modes.
• To download the Advanced Color Management programme, visit www.samsung.com/displaysolutions.
• If Picture Mode is set to Calibration, Calibrated Value is disabled.
Advanced Settings Dynamic Contrast Adjust the screen contrast.
Black Tone Select the black level to adjust the screen depth.
Flesh Tone Emphasize pink Flesh Tone.
RGB Only Mode Displays the Red, Green and Blue color for making ne adjustments to the hue and saturation.
Color Space Adjusts the range and variety of colors (the color space) available to create images.
• To adjust Color, Red, Green, Blue and Reset, set Color Space to Custom.
HDMI UHD Color Enable to optimize picture quality for HDMI UHD connections. Available for HDMI1, HDMI2 and DisplayPort.
• When this setting is on, only UHD products are supported.
• When this setting is on, you must apply the same settings on all the products in a loop out connection.
Motion Lighting Reduces power consumption by reducing screen brightness when the picture on the screen is in motion.
• Enabled when Picture Mode is set to Terminal & Station (Video/Image).
Picture Options Color Tone Select a color tone that best suits your viewing needs.
• If Picture Mode is set to Calibration, Color Tone is disabled.
• Settings can be adjusted and stored for each external device connected to an input on the product.
Digital Clean View If the broadcast signal received by your product is weak, you can activate the Digital Clean View feature to reduce
any static and ghosting that may appear on the screen.
• Received signal intensity is the strongest when the bar is green.
• When the signal is weak, try all the options until the the product displays the best picture.
53
Chapter 5. Menu
Picture ▼
2nd 3rd Description
Analog Clean View Reduce diagonal noise in picture caused by the crosstalk of signals.
HDMI Black Level Selects the black level on the screen to adjust the screen depth.
Film Mode This mode is suitable to view movies.
Sets the product to automatically sense and process lm signals from all sources and adjust the picture for
optimum quality.
• Available in TV, HDMI (1080i).
Dynamic Backlight Automatically adjust the backlight to provide the best possible screen contrast under the current conditions.
Picture Size Picture Size Different screen adjustment options are displayed depending on the current input source.
CAUTION
Do not set your product to 4:3 format for a long time.
The borders displayed on the left and right, or top and bottom of the screen may cause image retention (screen
burn) which is not covered by the warranty.
Fit to Screen When selected, the full programme image will be displayed. No part of the image will be cut off.
Zoom/Position Adjusts the picture zoom and position. Picture Size must be set to Custom for the option to be available.
• Custom under Picture Size is only enabled when Picture Mode is set to Video/Image while in DVI mode.
• If you want to reset the picture to its original position, select Reset in the Zoom/Position screen.
The picture will be set to its default position.
Auto Adjustment Adjust frequency values/positions and ne tune the settings automatically.
PC Screen Adjustment Coarse / Fine Removes or reduces picture noise.
If the noise is not removed by Fine-tuning alone, use the Coarse function to adjust the frequency as best as possible
(Coarse) and Fine-tune again. After the noise has been reduced, re-adjust the picture so that it is aligned with the
center of screen.
Position To adjust the PC’s screen position if it is not centreed or does not t the product screen.
Press the or button to adjust the vertical position. Press the or button to adjust the horizontal position.
54
Chapter 5. Menu
Picture ▼
2nd 3rd Description
Image Reset Resets the image to the default settings.
Picture Off Selecting Picture Off switches off the screen. The volume is not disabled.
To switch the screen on, press any button other than the volume button.
Reset Picture Resets your current picture mode to its default settings.
55
Chapter 5. Menu
OnScreen display adjustment
OnScreen Display ▼
2nd 3rd Description
PIP PIP / Source / Antenna /
Channel / Size / Position /
Sound Source
The picture from the external video source will be in the main screen and the picture from the product will be in the
PIP sub-picture screen.
• If you turn the product off while watching in the PIP mode, PIP mode will remain after power Off/On.
• You may notice that the picture in the PIP screen becomes slightly unnatural when you use the main screen to
view a game or karaoke.
Main picture Sub picture
TV PC / HDMI / DisplayPort / DVI / MagicInfo
PC / HDMI / DisplayPort / DVI TV
• If Source Content Orientation is set to Portrait, PIP is disabled.
• Plug In Module mode is only supported when a PIM (sold separately) is connected to the product.
Display Orientation Onscreen Menu Orientation Set the menu screen orientation.
Source Content Orientation Set the orientation of content from external devices connected to the product.
Aspect Ratio Set the rotated screen to be either full screen or original.
• Available only when Source Content Orientation is set to Portrait.
Screen Protection Auto Protection Time If the screen displays a still image for a certain period of time you dene, the product activates the screen saver to
prevent the formation of burnt in ghost images on the screen.
56
Chapter 5. Menu
OnScreen Display ▼
2nd 3rd Description
Screen Burn Protection To reduce the possibility of screen burn, this unit is equipped with Screen Burn Protection screen burn prevention
technology.
Screen Burn Protection moves the picture slightly on the screen.
• Pixel Shift
‒ Minimizeimageretentionbynelymovingpixelshorizontallyorvertically.
‒ Displaying a still image or a 4:3 output for an extended period of time may cause image retention. This is not a
defect in the product.
• Timer
‒ You can set the timer for Screen Burn Protection.
‒ The Screen Burn Protectionfeaturestopsautomaticallyafteraspeciedperiodoftime.
• Immediate Display
‒ Select the screen saver you want to display immediately.
Message Display Source Info Select whether to display the source OSD when the input source changes.
No Signal Message Select whether to display the no-signal OSD when no signal is detected.
MDC Message Select whether to display the MDC OSD when the product is controlled by the MDC.
Download Status Message Select to display the status when downloading content from a server or other device.
Language Set the menu language.
• A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other
functions on your PC.
Reset OnScreen
Display
This option returns the current settings under OnScreen Display to the default factory settings.
57
Chapter 5. Menu
Sound adjustment
Sound ▼
2nd 3rd Description
Sound Mode You can select a sound mode to suit your personal preferences.
• If Sound Output is set to External, Sound Mode is disabled.
Balance Adjust speaker volume levels for sound balance optimization.
• If Sound Output is set to External, Balance is disabled.
Equaliser Adjust the equaliser to customise the volume and pitch, and enhance the richness of the sound output.
• If Sound Output is set to External, Equaliser is disabled.
HDMI Sound Select the sound source whether to hear from AV(HDMI) or PC(DVI).
Sound on Video Call Select sound output to listen to during a video call.
Sound Output If you are listening to the sound track of a broadcast or movie through an external receiver, you may hear a sound
echo caused by the difference in decoding speed between the products speakers and the speakers attached to your
audio receiver. If this occurs, set the product to External.
• When you set Speaker Settings to External, the products speakers are turned off.
You will hear sound through the external speakers only. When the Speaker Settings is set to Internal, both the
product speakers and the external speakers are on. You will hear sound through both.
• If there is no video signal, both the products speakers and the external speakers will be mute.
Auto Volume The volume can vary depending on the channel.
Automatically equalize the volume level when switching to another channel.
• To use the volume control of a connected source device, set Auto Volume to Off. A change to the volume control of
the connected source device may not be applied if Auto Volume is set to Normal or Night.
• If Speaker Settings is set to External, Auto Volume is disabled.
Reset Sound Reset all sound settings to the factory defaults.
58
Chapter 5. Menu
Broadcasting adjustment
Broadcasting ▼
2nd 3rd Description
Auto Program This feature automatically searches and saves all received channels.
Follow the onscreen instruction to auto program.
Channel List Register or delete channels. Add favorite channels or rename analog channels.
Select a desired channel from Channel List to view the channel instantly.
• To navigate Channel List faster, press the channel buttons. The channel list changes page by page.
Program Rating Lock You can customise the programs you wish to block, based on their ratings.
Expert Settings Congure advanced broadcasting settings such as Preferred Language and Multi-Track Sound.
59
Chapter 5. Menu
Network
Network ▼
2nd 3rd Description
Network Status You can check the current network and Internet status.
Open Network
Settings
Congure network settings to use various smart hub features such as Internet search, content sharing
through a home network and feature updates.
Server Network
Settings
Connect to Server To run Player connect to a network.
• If the SSLoptionisenabled,theserverisconguredtousehttpsanddatatransferisencrypted.
• Enter the server IP address and port number. Use 7001 as the port number. (If unable to connect to the server
usingportnumber7001,checkwithyourserveradministratortondthecorrectportnumberandthenchangethe
port number.)
MagicInfo Mode Select the appropriate MagicInfo Mode depending on the environment where you are using the product.
Server Access Allow or deny access from MagicInfo server.
FTP Mode Specify the FTP operating mode.
Proxy Server Turn on or off and congure proxy server settings.
Wi-Fi Direct Set to connect the product to wireless mobile devices. Using this function, you can connect wireless mobile devices
with your product directly without a router.
• To use this function, your mobile device should be supported by the Wi-Fi Direct.
To connect your mobile device with your product using Wi-Fi Direct, follow these steps:
1 Go to Wi-Fi Direct screen. The product starts to search devices.
2 Turn on the Wi-Fi Direct function on your device. Select the desired Wi-Fi device.
‒ PBC(PushButtonConguration):PresstheWPS(PBC) button on your Wi-Fi device within 2 minutes. Your
productautomaticallyacquiresallthenetworksettingvaluesitneedsandconnectstoyournetwork.
‒ PIN:InputthedisplayedPIN on your device.
• If you want to disconnect the device, select the connected Wi-Fi device, and then select Disconnected.
60
Chapter 5. Menu
Network ▼
2nd 3rd Description
Mobile Device
Manager
Access Notication Change the settings for notication display when device is connected.
Mobile Device List View and manage connected devices.
Device Name Select or enter a device name.
This name can be shown on network remote controls over the network.
61
Chapter 5. Menu
Network Settings (Wired)
Connecting to a Wired Network
There are three ways to attach your product to your LAN using cable.
• You can attach your product to your LAN by connecting the LAN port on the back of
your product to an external modem using a LAN cable.
See the diagram below.
RJ45
External modem (ADSL/
VDSL)
LAN
Modem port
on the wall
LAN cable
Modem cable
• You can attach your product to your LAN by connecting the LAN port on the back
of your product to an IP Sharer which is connected to an external modem. Use LAN
cable for the connection.
See the diagram below.
RJ45
External modem
(ADSL/VDSL)
Modem port
on the wall
LAN
LAN cableLAN cableModem cable
IP sharer (having
DHCP server)
• Dependingonhowyournetworkiscongured,youmaybeabletoattachyour
product to your LAN by connecting the LAN port on the back of your product directly
to a network wall outlet using a LAN cable.
See the diagram below. Note that the wall outlet is attached to a modem or router
elsewhere in your house.
RJ45
LAN port
on the wall
LAN cable
LAN
If you have a Dynamic Network, you should use an ADSL modem or router that
supports the Dynamic Host Conguration Protocol (DHCP). Modems and routers that
support DHCP automatically provide the IP address, subnet mask, gateway, and DNS
values your product needs to access the Internet so you do not have to enter them
manually. Most home networks are Dynamic Networks.
Some networks require a Static IP address. If your network requires a Static IP address,
you must enter the IP address, subnet mask, gateway, and DNS values manually on
your product Cable Setup Screen when you set up the network connection. To get
the IP address, subnet mask, gateway, and DNS values, contact your Internet Service
Provider (ISP).
If you have a Windows computer, you can also get these values through your
computer.
• YoucanuseADSLmodemsthatsupportDHCPifyournetworkrequiresaStaticIP
address.
• ADSL modems that support DHCP also let you use Static IP addresses.
62
Chapter 5. Menu
Automatic Network Settings (Wired)
Connect to the network using a LAN cable.
Make sure a LAN cable is connected rst.
How to set up automatically
1 Press the MENU button on the remote control.
2 Select Network - Open Network Settings.
3 Select Wired.
‒ Thenetworktestscreenappearsandthenthevericationprocessstarts.
4 When the connection has been veried, select OK.
• If the connection process fails, check the LAN port connection.
• Iftheautomaticprocesscannotndthenetworkconnectionvaluesorifyouwantto
set the connection manually, go to the next section, network setup.
Manual Network Settings (Wired)
Ofces may use static IP addresses.
If this is the case, ask the network administrator for the IP address, subnet mask,
gateway and DNS server address. Enter these values manually.
Getting the Network Connection Values
To view the Network connection values on most Windows computers, follow these
steps.
1 Right click the Network icon on the bottom right of the screen.
2 In the pop-up menu that appears, click Status.
3 On the dialog that appears, click the Support tab.
4 On the Support Tab, click the Details button. The Network connection values are
displayed.
How to set up manually
1 Press the MENU button on the remote control.
2 Select Network - Open Network Settings.
3 Select Wired.
‒ Thenetworktestscreenappearsandthenthevericationprocessstarts.
4 Select Stop. The verication process stops.
5 Select IP Settings. The IP Settings screen appears.
6 Select IP Setting and set it to Enter manually.
‒ Setting IP Setting to Enter manually automatically changes DNS Setting to Enter
manually.
7 Enter the network connection values.
‒ IP Address, Subnet Mask, Gateway, DNS Server.
8 When done, select OK at the bottom of the page, and then press . The network
test screen appears and the verication process starts.
9 When the connection has been veried, select OK.
63
Chapter 5. Menu
Network Setting (Wireless)
Connecting to a Wireless Network
Wireless IP sharer
(router having DHCP
server)
LAN port on the
wall
LAN cable
Samsung recommends using IEEE 802.11n. When you play video over a network
connection, the video may not play smoothly.
• Select a channel for the wireless IP sharer that is not currently being used. If the
channel set for the wireless IP sharer is currently being used by another device
nearby, this will result in interference and communication failure.
• Your product supports only the following wireless network security protocols.
IfyouselectthePureHigh-throughput(Greeneld)802.11nmodeandthe
Encryption type is set to WEP, TKIP or TKIP AES (WPS2Mixed) on your AP or wireless
router, Samsung products will not support a connection in compliance with new Wi-
Ficerticationspecications.
• If your wireless router supports WPS (Wi-Fi Protected Setup), you can connect to
thenetworkviaPBC(PushButtonConguration)orPIN(PersonalIdentication
Number).WPSwillautomaticallyconguretheSSIDandWPAkeyineithermode.
• ConnectionMethods:Youcansetupthewirelessnetworkconnectioninthreeways.
Auto Setup (Using the Auto Network Search function), Manual Setup, WPS(PBC)
Automatic Network Setup (Wireless)
Most wireless networks have an optional security system that requires devices
that access the network to transmit an encrypted security code called an Access or
Security Key. The Security Key is based on a Pass Phrase, typically a word or a series
of letters and numbers of a specied length you were asked to enter when you set up
security for your wireless network. If you use this method of setting up the network
connection, and have a Security Key for your wireless network, you will have to enter
the Pass Phrase during the the automatic or manual setup process.
How to set up automatically
1 Press the MENU button on the remote control.
2 Select Network - Open Network Settings.
3 Select Wireless.
‒ The network function searches for available wireless networks. When done, it
displays a list of the available networks.
4 In the list of networks, press the or button to select a network, and then press
.
‒ If the desired wireless router does not appear, select Refresh to search again.
‒ If the router cannot be found after retrying, select the Stop button. The Add
Network button appears and you can set the network manually.
5 If the Enter password screen appears, go to step 6. If you select a wireless router
that does not have security, go to step 8.
6 If the router has security, enter the password. (Security key or PIN).
7 When done, use the button to move the cursor to Done, and then press . The
network test screen appears and then the verication process starts.
8 When the connection has been veried, select OK.
64
Chapter 5. Menu
Manual Network Setup (Wireless)
Ofces may use static IP addresses.
If this is the case, ask the network administrator for the IP address, subnet mask,
gateway and DNS server address. Enter these values manually.
Getting the Network Connection Values
To view the Network connection values on most Windows computers, follow these
steps.
1 Right click the Network icon on the bottom right of the screen.
2 In the pop-up menu that appears, click Status.
3 On the dialog that appears, click the Support tab.
4 On the Support Tab, click the Details button. The Network connection values are
displayed.
How to set up manually
1 Press the MENU button on the remote control.
2 Select Network - Open Network Settings.
3 Select Wireless.
‒ The network function searches for available wireless networks. When done, it
displays a list of the available networks.
4 Select Stop. The verication process stops.
5 Select Add Network.
6 Enter the SSID of the network and select Done.
7 Select the Security type and select OK. If you select Open, move to step 10.
8 If the router has security, enter the password. (Security key or PIN)
9 When done, use the button to move the cursor to Done, and then press . The
network test screen appears and then the verication process starts.
10 When the connection has been veried, select OK.
WPS(PBC)
How to set up using WPS(PBC)
If your router has a WPS(PBC) button, follow these steps.
1 Press the MENU button on the remote control.
2 Select Network - Open Network Settings.
3 Select Wireless.
‒ The network function searches for available wireless networks. When done, it
displays a list of the available networks.
4 Select Stop. The verication process stops.
5 Select Use WPS and press .
6 Press the WPS(PBC) button on your router within 2 minutes. Your product
automatically acquires all the network setting values it needs and connects to your
network.
7 The network connection screen appears, and network setup is done.
65
Chapter 5. Menu
System
System ▼
2nd 3rd Description
Accessibility Voice Guide Switch Voice Guide on or off and congure the volume, speed and pitch of the voice. The language used for Voice
Guide will be the same as the language to be set in Language.
Video Description Hear a verbal description of what is happening on the screen. this function is only available with broadcasts that
provide this service.
Caption Turn Caption on or off and congure caption settings.
Menu Transparency Adjust transparency of menu box.
High Contrast Set the background and font to high-contrast colors in Menu. Menu transparencies become opaque when the option
is selected.
Enlarge Enlarge the size of the menu.
Start Setup Restore your TV to its original settings and perform initial Setup again.
• Enter your 4 digit PIN number. The default PIN number is “0-0-0-0”.
If you want to change the PIN number, use the Change PIN function.
Time You can congure Clock or Sleep Timer. You can also set the product to automatically turn on or off at a specied
time using the Timer function.
• Press the INFO button if you want to view the current time.
Clock Select Clock. Select Date or Time, and then press .
Use the number buttons to enter numbers or press the up and down arrow buttons. Use the and buttons to
move from one entry eld to the next. Press when done.
DST Switches the DST (Daylight Saving Time) function on or off.
Sleep Timer Automatically shuts off the product after a preset period of time.
• Use the up and down arrows to select a period of time, and then press . To cancel Sleep Timer, select Off.
66
Chapter 5. Menu
System ▼
2nd 3rd Description
Power On Delay When connecting multiple products, adjust the power-on time for each product to prevent power overload (within
the range 0–50 seconds).
Auto Source Switching Turning on the display with Auto Source Switching On, and the previous video source selection is not active, the
display will automatically search the different video input sources for active video.
Auto Source Switching When the Auto Source Switching is On, the display video source will automatically be searched for active video.
The Primary Source selection will be activated, if the current video source is not recognized.
Secondary Source selection will become active, if no primary video source is available.
If both the primary and secondary input sources are not recognized, the display will perform two searches for an
active source, each search checking the primary and then secondary source. If both searches fail, the display will
return to the rst video source and display a message indicating that there is no signal.
When the Primary Source selection is set to All, the display will search all the video source inputs twice in sequence
looking for an active video source, returning back to the rst video source in the sequence if no video is found.
Primary Source Recovery Select whether to restore the selected primary input source when a primary input source is connected.
• The Primary Source Recovery function is disabled if Primary Source is set to All.
Primary Source Specify Primary Source for the automatic input source.
Secondary Source Specify Secondary Source for the automatic input source.
DVI Connection Select the source device that is connected to the DVI input.
• Restart the source device if the screen is not displayed.
Power Control Auto Power On This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed.
PC Module Power The PC module can be turned on/off separately from the LFD.
Max. Power Saving Turns off the product to reduce power consumption after the PC has been left idle for a specied period of time.
• Available only DVI, HDMI, DisplayPort mode.
67
Chapter 5. Menu
System ▼
2nd 3rd Description
Standby Control You can set the screen standby mode to be applied when an input signal is received.
• Available only DVI, HDMI, DisplayPort mode.
• Ensure that the source device is connected correctly when the Signal is weak or no signal message appears.
• If No Signal Message is set to Off, the Signal is weak or no signal message does not appear. Set No Signal
Message to On.
Network Standby This feature keeps the network power on when the product turns off.
Power Button The power button (on the top left corner of the remote control) can be set to either turn on the power or turn on/off
the power.
Eco Solution Energy Saving Mode Reduce the power consumption by adjusting the screen brightness.
Eco Sensor To enhance your power savings, the picture settings will automatically adapt to the light in the room.
• Adjusting the Backlight setting in the Picture menu disables the Eco Sensor.
• If Eco Sensor is On, the display brightness may change (become slightly darker or brighter) depending on the
surrounding light intensity.
Screen Lamp Schedule Adjust the panel brightness. A value closer to 100 makes the panel brighter.
No Signal Power Off Save power by turning the device off when no signal is received from any source.
• Disabled when an attached PC is in power saving mode.
• Theproductwillautomaticallypoweroffataspeciedtime.Thetimecanbechangedasrequired.
Auto Power Off The product will automatically turn off if you don’t press a button on the remote or touch a button on product front
panel within select hours to prevent overheating.
68
Chapter 5. Menu
System ▼
2nd 3rd Description
Temperature Control This function detects the internal temperature of the product. You can specify the temperature range that is
acceptable.
The default temperature is set to 171 °F.
The recommended operating temperature for this product is 167 to 176 °F (based on an ambient temperature of
104 °F).
• Thescreenwillbecomedarkerifthecurrenttemperatureexceedsthespeciedtemperaturelimit.Ifthe
temperature continues to rise, the product will power off to prevent overheating.
Input Device Manager Set the language, type and input language shortcut for a connected keyboard.
Play via Select the appropriate Play via mode depending on the environment where you are using the product.
The home screen may be different depending on the setting.
Change PIN The Change PIN screen will appear.
Choose any 4 digits for your PIN and enter it in Enter New PIN. Reenter the same 4 digits in Conrm New PIN.
• Defaultpassword:0-0-0-0
Security Safety Lock • Enter your 4 digit PIN number and press . The default PIN number is “0-0-0-0”.
If you want to change the PIN number, use the Change PIN function.
All the menus and buttons of the product and remote control, except for the LOCK button on the remote control, will
be locked by the Safety Lock function.
To unlock the menus and buttons, press any button and then enter the password (default password: 0 - 0 - 0 - 0).
Turn on Power On Button to enable the remote control’s Power button to turn on the device while Safety Lock is
enabled.
Button Lock This menu can be used to lock the button on the product.
Only the remote control can control the product if Button Lock is set to On.
USB Auto Play Lock Select whether to automatically play MagicInfo content saved on a connected USB device.
• Connecting a USB device containing MagicInfo content displays “USB Auto Play Lock : On”forveseconds.
Mobile Connection Lock Restrict other devices on your network, such as smart phones and tablets, to share content with your signage.
69
Chapter 5. Menu
System ▼
2nd 3rd Description
Touch Control Lock Prevent touch gestures from controlling your device.
General Smart Security This function protects all the external devices connected to the TV from hackers, spywares, and viruses.
Anynet+ (HDMI-CEC) Refer to “Anynet+ (HDMI-CEC)” on page 70.
HDMI Hot Plug This feature is used to activate the time delay to turn on a DVI/HDMI source device.
Game Mode When connecting to a game console such as PlayStation™ or Xbox™, you can enjoy a more realistic gaming
experience by selecting game mode.
• Precautions and limitations for Game Mode
To disconnect the game console and connect another external device, set Game Mode to Off in the setup menu.
Reset System This option returns the current settings under system to the default factory settings.
70
Chapter 5. Menu
Anynet+ (HDMI-CEC)
Anynet+ (HDMI-CEC)
Anynet+ is a function that enables you to control all connected Samsung devices
that support Anynet+ with your Samsung product remote. The Anynet+ system can
be used only with Samsung devices that have the Anynet+ feature. To be sure your
Samsung device has this feature, check if there is an Anynet+ logo on it.
• You can only control Anynet+ devices using the product remote control, not the
buttons on the product.
• The product remote control may not work under certain conditions. If this occurs,
reselect the Anynet+ device.
• Anynet+ works when the AV device supporting Anynet+ is in the standby or on
status.
• While in PIP mode, Anynet+ functions only when an AV device is connected as
the primary display. It does not work if the AV device is connected as a secondary
display.
• Anynet+ supports up to 12 AV devices in total. Note that you can connect up to 3
devices of the same type.
Troubleshooting for Anynet+
Problem Possible Solution
Anynet+ does not
work.
• Check if the device is an Anynet+ device. The Anynet+
system supports Anynet+ devices only.
• Check if the Anynet+ device power cord is properly
connected.
• Check the Anynet+ device’s Video/Audio/HDMI cable
connections.
• Check whether Anynet+ (HDMI-CEC) is set to On in the
System menu.
• Check whether the remote control is Anynet+
compatible.
• Anynet+ doesn’t work in certain situations. (initial
setup)
• If you have removed and then reconnected the HDMI
cable, please make sure to search devices again or turn
your
• product off and on again.
• Check if the Anynet+ function of the Anynet device is
set on.
I want to start
Anynet+.
• Check if the Anynet+ device is properly connected to
the product and check if the Anynet+ (HDMI-CEC) is set
to On in the System menu.
I want to exit Anynet+. • Press the SOURCE button on the product remote control
and select a non- Anynet+ device.
71
Chapter 5. Menu
Problem Possible Solution
The message
“Disconnecting
Anynet+ device ...”
appears on the screen.
• You cannot use the remote control when you are
conguringAnynet+orswitchingtoaviewmode.
• Use the remote control after the product has
completedAnynet+congurationorhasnished
switching to Anynet+.
The Anynet+ device
does not play.
• You cannot use the play function when initial setup is in
progress.
The connected device
is not displayed.
• Check whether or not the device supports Anynet+
functions.
• Check whether or not the HDMI cable is properly
connected.
• Check whether Anynet+ (HDMI-CEC) is set to On in the
System menu.
• Search Anynet+ devices again.
• Anynet+requiresanHDMIconnection.Makesure
the device is connected to your product with an HDMI
cable.
• Some HDMI cables may not support Anynet+ functions.
• If the connection is terminated because there has
been a power failure or the HDMI cable has been
disconnected, please repeat the device scan.
72
Chapter 5. Menu
Support
Support ▼
2nd 3rd Description
Software Update The Software Update menu lets you upgrade your product software to the latest version.
• Be careful not to turn off the power until the upgrade is complete. The product will turn off and on automatically
after completing the software upgrade.
• When you upgrade software, all video and audio settings you have made will return to their default settings. We
advise you to write down your settings so that you can easily reset them after the upgrade.
Update now Update the software to the latest version.
Auto Update This feature automatically updates the product when not in use.
Contact Samsung View this information when your product does not work properly or when you want to upgrade the software.
You can nd information regarding our call centres and how to download products and software.
• ContactSamsungandndtheproductModel Code and Software Version.
Reset All This option returns all the current settings for a display to the default factory settings.
73
Chapter 6. Troubleshooting
Troubleshooting
Before you contact us
Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center.
Diagnosis
Check if your product is operating normally by using the product test function.
If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.
1 Power off both the PC and product.
2 Disconnect all the cables from the product.
3 Power on the product.
4 If No Cable Connected is displayed, the product is operating normally.
If the screen remains blank, check the PC system, video controller and cable.
Screen Resolution
Not Optimum Mode will briey be displayed if a mode that exceeds a supported resolution is selected (refer to Supported Resolutions).
74
Chapter 6. Troubleshooting
Checkpoints
Installation issue (PC mode)
The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure.
Blank spaces are found on all four sides of the screen
when an HDMI or HDMI-DVI cable is connected to the
product and PC.
The blank spaces found on the screen have nothing to do with the product.
Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the screen size in
the HDMI or DVI settings for the graphics card.
If the graphics card settings menu does not have an option to adjust the screen size, update the graphics card driver
to the latest version.
(Please contact the graphics card or computer manufacturer for further details about how to adjust the screen
settings.)
PC is shown in Source when a PC is not connected. PC is always shown in Source irrespective of whether or not a PC is connected.
Screen issue
The power LED is off. The screen will not switch on. Check the cable connection between the product and PC, and ensure the connection is secure.
No Cable Connected is displayed on the screen. Check that the product is connected correctly with a cable.
Check that the device connected to the product is powered on.
Not Optimum Mode is displayed. This message is displayed when a signal from the graphics card exceeds the product’s maximum resolution and
frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and frequency according to the product
specications.
The images on the screen look distorted. Check the cable connection to the product.
The screen is not clear. The screen is blurry. Adjust Coarse and Fine.
Remove any accessories (video extension cable, etc) and try again.
Set the resolution and frequency to the recommended level.
75
Chapter 6. Troubleshooting
The screen appears unstable and shaky. Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the
product. Then, change the screen settings if required by referring to the Additional Information on the product
menu and the Standard Signal Mode Table.
There are shadows or ghost images left on the screen.
The screen is too bright. The screen is too dark. Adjust Brightness and Contrast.
Screen color is inconsistent. Go to Picture and adjust the Color Space settings.
White does not really look white. Go to Picture and adjust the White Balance settings.
There is no image on the screen and the power LED
blinks every 0.5 to 1 second.
The product is in power saving mode.
Press any key on the keyboard or move the mouse to return to the previous screen.
The product will turn off automatically. Go to System and make sure Sleep Timer is set to Off.
If a PC is connected to the product, check the power status of the PC.
Make sure the power cable is connected properly to the product and power outlet.
If the signal from a connected device is not detected, the product automatically turns off after 10 to 15 minutes.
Picture quality of the product is different from the dealer
shop where it was purchased.
Use an HDMI cable to obtain high-denition (HD) picture quality.
The screen display does not look normal. Encoded video content may cause the display to appear corrupted in scenes featuring fast moving objects such as in
a sports event or action video.
Low signal level or low picture quality may cause the display to appear corrupted. This does not mean the product is
defective.
A cell phone within a distance of 3.3 ft radius may cause static on analogue and digital products.
The brightness and color do not look normal. Go to Picture and adjust the screen settings such as Picture Mode, Color, Brightness and Sharpness.
Go to System and adjust the Energy Saving Mode settings.
Reset the screen settings to the default settings.
Broken lines are displayed on the edges of the screen. If Picture Size is set to Fit to Screen, change the setting to 16:9 Standard.
Lines (red, green or blue) are displayed on the screen. These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor.
Contact a Samsung Service Center to resolve the issue.
76
Chapter 6. Troubleshooting
The display looks unstable and then freezes. The screen may freeze when a resolution other than the recommended resolution is used or if the signal is not
stable. To resolve the issue, change the PC resolution to the recommended resolution.
The screen cannot be displayed in full screen. A scaled SD (4:3) content le can cause black bars on both sides of an HD channel screen.
A video with an aspect ratio different from the product can cause black bars at the top and bottom of the screen.
Change the screen size setting to full screen on the product or source device.
Sound issue
There is no sound. Check the connection of the audio cable or adjust the volume.
Check the volume.
The volume is too low. Adjust the volume.
If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or
software programme.
Video is available but there is no sound. If an HDMI cable is connected, check the audio output settings on the PC.
Go to Sound and change Sound Output to Internal.
If a source device is used
• Make sure the audio cable is properly connected to the audio input port on the product.
• Check the audio output settings for the source device.
(For example, if an HDMI cable is connected to the monitor, the audio setting for the cable box may need to be
changed to HDMI.)
If a DVI-HDMI cable is used, a separate audio cable is required.
If the product has a headphone port, make sure nothing is connected to it.
Reconnect the power cable to the device and then reboot the device.
There is static coming from the speakers. Check the cable connection. Make sure a video cable is not connected to an audio input port.
Check the signal strength after connecting a cable.
Low signal level can cause corrupted sound.
77
Chapter 6. Troubleshooting
There is audible sound when the volume is muted. When Sound Output is set to External, the volume button and mute function are disabled.
Adjust the volume for the external speakers.
Audio settings for main speakers are separate from the internal speakers on the product.
Changing or muting the volume on the product does not affect an external amplier(decoder).
Sound from the monitor does not change after Sound
Mode is changed.
Audio settings for main speakers are separate from the internal speakers on the product.
Audio settings on a source device do not affect the internal speaker settings on the product.
There is an echo sound coming from the speakers. Different decoding speeds between the product speakers and external speakers can cause an echo.
In this case, set Sound Output to External.
Remote control issue
The remote control does not work. Make sure that the batteries are correctly in place (+/-).
Check if the batteries are at.
Check for power failure.
Make sure that the power cord is connected.
Check for any special lighting or neon signs switched on in the vicinity.
Source device issue
A beeping sound is heard when my PC is booting. If a beeping sound is heard when your PC is booting, have your PC serviced.
Other issue
The product smells like plastic. The plastic smell is normal and disappears over time.
The monitor appears tilted. Remove and then attach the stand again to the product.
Audio or video cuts out intermittently. Check the cable connection and connect it again if required.
Using a very hard or thick cable may corrupt audio and video les.
Make sure cables are exible enough to ensure durability. When mounting the product onto a wall, it is
recommended to use right-angle cables.
78
Chapter 6. Troubleshooting
Small particles are found on the edges of the product. The particles are part of the product design. The product is not defective.
The PIP menu is not available. The menu is enabled or disabled depending on the Source mode.
When I try to change the PC resolution, a message “The
dened resolution is not supported.” appears.
The message “The dened resolution is not supported.” appears if the input source resolution exceeds the
maximum resolution of the display.
To resolve the issue, change the PC resolution to a resolution supported on the display.
There is no sound from the speakers in HDMI mode when
a DVI-HDMI cable is connected.
DVI cables do not transmit sound data.
Make sure to connect the audio cable to the correct input jack to enable audio.
HDMI Black Level is not functioning properly on an HDMI
device with YCbCr output.
This function is available only when a source device, such as a DVD player and STB, is connected to
the product via an HDMI (RGB signal) cable.
There is no sound in HDMI mode. Displayed picture colors may not look normal. Video or sound may not be available. This can occur if a source device
that only supports an older version of the HDMI standard is connected to the product.
If these issues occur, connect an audio cable along with the HDMI cable.
Some PC graphics cards may not automatically recognize HDMI signals that do not include sound.
In this case, manually select a sound input.
Sound input Screen mode
PC Auto PC settings
DVI PC Audio In (Stereo ports) PC settings
In power saving mode, when the input source is
DisplayPort, PC display settings cannot be saved.
Go to System → Power Control and set Max. Power Saving to Off. Alternatively, congure the PC display output
settings again. Ensure the set is turned on.
When booting the PC with the input source set to
DisplayPort, the BIOS and booting screens do not appear.
Boot the PC when the set is turned on or when the input source is not DisplayPort.
79
Chapter 6. Troubleshooting
Frequently asked questions
Refer to the user manual for your PC or graphics card for further instructions on adjustment.
Question Answer
How can I change the frequency? Set the frequency on your graphics card.
• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust resolution → Advanced
Settings → Monitor and adjust the frequency in Monitor Settings.
• Windows 8: Go to Settings → Control Panel → Appearance and Personalization → Display → Adjust resolution →
Advanced Settings → Monitor and adjust the frequency in Monitor Settings.
• Windows 10: Go to Settings → System → Display → Advanced display settings → Display adapter properties →
Monitor, and adjust Screen refresh rate under Monitor settings.
How can I change the resolution? • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust Resolution and adjust the
resolution.
• Windows 8: Go to Settings → Control Panel → Appearance and Personalization → Display → Adjust Resolution and
adjust the resolution.
• Windows 10: Go to Settings → System → Display → Advanced display settings, and adjust the resolution.
How do I set power saving mode? • Windows 7: Set power saving mode in Control Panel → Appearance and Personalization → Personalization →
Screen Saver → Change power settings or BIOS SETUP on the PC.
• Windows 8: Set power saving mode in Settings → Control Panel → Appearance and Personalization → Personalize
→ Screen Saver Settings or BIOS SETUP on the PC.
• Windows 10: Set power saving mode in Settings → Personalization → Lock screen → Screen timeout settings →
Power & sleep or BIOS SETUP on the PC.
80
Chapter 7. Appendix
Appendix
Specications
General
Model Name PM32F PM43F / PH43F PM49F / PH49F PM55F / PH55F
Panel Size 32 CLASS (31.5 inches) 43 CLASS (42.5 inches) 49 CLASS (48.5 inches) 55 CLASS (54.6 inches)
Display area 27.5 inches (H) x
15.5 inches (V)
37.0 inches (H) x
20.8 inches (V)
42.2 inches (H) x
23.7 inches (V)
47.7 inches (H) x 26.8 inches
(V)
Audio Output 10 W + 10 W 10 W + 10 W 10 W + 10 W 10 W + 10 W
Power Supply AC 100 to 240 VAC (+/- 10%), 60 / 50 Hz ± 3 Hz
Refer to the label at the back of the product as the standard voltage can vary in different countries.
Environmental
considerations
Operating Temperature : 32 °F – 104 °F, With PIM : 50 °F – 104 °F
Humidity : 10% – 80%, non-condensing
CAUTION
For installing the housing, keep the internal temperature at 104 °F or below.
Storage Temperature : -4 °F – 113 °F
Humidity : 5% – 95%, non-condensing
• Plug-and-Play
This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the monitor and PC system optimizes the monitor settings.
Monitor installation takes place automatically. However, you can customise the installation settings if desired.
• Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may appear brighter or darker on the panel. This does not affect product
performance.
• This device is a Class A digital apparatus.
81
Chapter 7. Appendix
Recommendation - EU only
• Hereby, Samsung Electronics, declares that this Monitor is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
• The ofcial Declaration of Conformity may be found at http://www.samsung.com/displaysolutions, go to Support > Search Product Support and enter the model name.
• This equipment may only be used indoors.
• This equipment may be operated in all EU countries.
Recommendation - USA only
• Dispose unwanted electronics through an approved recycler.
• To nd the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call, (877) 278 - 0799
82
Chapter 7. Appendix
Standard signal mode table
This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specied
resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specied for your product.
Check the frequency when you exchange a CDT product (connected to a PC) for an LCD product. If the LCD product does not support 85Hz, change the vertical frequency to 60Hz
using the CDT product before you exchange it with the LCD product.
Model Name PM32F / PM43F / PM49F / PM55F
PH43F / PH49F / PH55F
Synchronization Horizontal frequency 30 - 80 kHz
Vertical frequency 60 - 75 Hz
Resolution Optimum resolution 1920 x 1080 @ 60 Hz
Maximum resolution 1920 x 1080 @ 60 Hz
• Horizontal frequency
The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal
frequency. Horizontal frequency is measured in kHz.
• Vertical frequency
The product displays a single image multiple times per second (like a uorescent light) to display what the viewer sees. The rate of a single image being displayed repeatedly
per second is called vertical frequency or refresh rate. Vertical frequency is measured in Hz.
The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC. If the signal transmitted from the PC does
not belong to the standard signal modes, the screen may be blank with the power LED on. In such a case, change the settings according to the following table by referring to the
graphics card user manual.
Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V)
IBM, 720 x 400 31.469 70.087 28.322 −/+
MAC, 640 x 480 35.000 66.667 30.240 −/−
MAC, 832 x 624 49.726 74.551 57.284 −/−
MAC, 1152 x 870 68.681 75.062 100.000 −/−
83
Chapter 7. Appendix
Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V)
VESA, 640 x 480 31.469 59.940 25.175 −/−
VESA, 640 x 480 37.861 72.809 31.500 −/−
VESA, 640 x 480 37.500 75.000 31.500 −/−
VESA, 800 x 600 35.156 56.250 36.000 +/+
VESA, 800 x 600 37.879 60.317 40.000 +/+
VESA, 800 x 600 48.077 72.188 50.000 +/+
VESA, 800 x 600 46.875 75.000 49.500 +/+
VESA, 1024 x 768 48.363 60.004 65.000 −/−
VESA, 1024 x 768 56.476 70.069 75.000 −/−
VESA, 1024 x 768 60.023 75.029 78.750 +/+
VESA, 1152 x 864 67.500 75.000 108.000 +/+
VESA, 1280 x 720 45.000 60.000 74.250 +/+
VESA, 1280 x 800 49.702 59.810 83.500 −/+
VESA, 1280 x 1024 63.981 60.020 108.000 +/+
VESA, 1280 x 1024 79.976 75.025 135.000 +/+
VESA, 1366 x 768 47.712 59.790 85.500 +/+
VESA, 1440 x 900 55.935 59.887 106.500 −/+
VESA, 1600 x 900 60.000 60.000 108.000 +/+
VESA, 1680 x 1050 65.290 59.954 146.250 −/+
VESA, 1920 x 1080 67.500 60.000 148.500 +/+
84
Chapter 7. Appendix
Responsibility for the pay service (Cost to Customers)
When the service is requested, in spite of in warranty, we may charge you for a visit
from a service technician in the following cases.
Not a product defect
Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
• If a service technician gives instructions on how to use product or simply adjusts
options without disassembling product.
• If a defect is caused by external environmental factors (Internet, Antenna, Wired
Signal, etc.)
• If a product is reinstalled or devices are connected additionally after installing the
purchased product for the rst time.
• If a product is reinstalled to move to a different spot or to move to a different house.
• If customer requests instructions on how to use because of another company’s
product.
• If customer requests instructions on how to use the network or another company’s
programme.
• If customer requests software installation and setup for the product.
• If a service technician removes/cleans dusts or foreign materials inside of the
product.
• If customer requests an installation additionally after purchasing a product through
homeshopping or online.
A product damage caused by customer’s fault
Product damage caused by customer’s mishandling or wrong repair
If a product damage is caused by;
• External impact or drop.
• Use of supplies or separatly sold product unspecied by Samsung.
• Repair from a person besides an engineer of outsourcing service company or partner
of Samsung Electronics Co., Ltd.
• Remodeling or repairing the product by customer.
• Using it with incorrect voltage or non-authorised electrical connections.
• Not following the “cautions” in User Manual.
Others
• If product fails by natural disaster. (lightning, re, earthquake, ood damage, etc)
• If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head,
Vibrator, Lamp, Filter, Ribbon, etc.)
If customer requests a service in case the product has no defect, service fee may
be charged. So please read User Manual rst.
85
Chapter 7. Appendix
Optimum picture quality and afterimage burn-in
prevention
Optimum picture quality
• Due to the nature of the manufacturing of this product, approximately 1 pixel per
million (1ppm) may be brighter or darker on the panel. This does not affect product
performance.
‒ The number of sub-pixels by panel type: 6,220,800
• Run Auto Adjustment to improve the picture quality. If noise is still found even after
auto adjustment, adjust Coarse or Fine.
• Leaving the screen xed on a stationary image for an extended period of time may
cause afterimage burn-in or defective pixels.
‒ Activate power saving mode or a dynamic screen saver if you will not be using the
product for an extended period of time.
Prevention of afterimage burn-in
What is afterimage burn-in?
Afterimage burn-in should not occur when the LCD panel is operating normally.
Normal operation refers to a continuously changing video pattern. If the LCD panel
displays a xed pattern for an extended period of time (more than 12 hours), a slight
voltage difference may occur between the electrodes in pixels that control the liquid
crystals.
Such a voltage difference between electrodes increases with time and makes the
liquid crystals thinner. When this occurs, a previous image can remain on the screen
when the pattern changes. To prevent this, the accumulated voltage difference should
be reduced.
Afterimage burn-in should not occur when an LCD panel is operating in proper
conditions.
Black Matrix Common
Electrode
(ITO)
Color-Filter
Gate
TFT
Data Bus-Line
Pixel
Electrode
(ITO)
Storage
Capaccitor (Cs)
Source Drain
86
Chapter 7. Appendix
Preventing afterimage burn-in
The best way to protect the product from afterimage burn-in is switching the power
off or setting the PC or system to run a screen saver when not in use. Also, Warranty
service may be limited depending on instruction guide.
• Powering Off, Screen Saver and Power Saving Mode
‒ Power off the product for 2 hours after using it for 12 hours.
‒ Go to Display Properties > Power Supply on your PC and set the product to power
off as required.
‒ Using a screen saver is recommended.
It is best to use a single-color or moving-image screen saver.
• Regular color change
‒ Use 2 colors.
Switch between 2 colors every 30 minutes as shown above.
FLIGHT FLIGHT
TIME TIME
OZ348
UA102 21:10
20:30
OZ348
UA102 21:10
20:30
Type 1 Type 2
• Avoid combinations of a text color and background color of contrasting brightness.
(Brightness: refers to the lightness or darkness of a color which varies depending on
the amount of light emitted.)
• Avoid using grey as it may contribute to afterimage burn-in.
• Avoid using colors of contrasting brightness (black and white; grey).
FLIGHT TIME
OZ348 20:30
:
:
FLIGHT TIME
OZ348 20:30
:
:
• Regular Text color Change
‒ Use bright colors of similar brightness.
Interval: Change text color and background color every 30 minutes.
FLIGHT TIME
OZ348 20:30
:
:
FLIGHT TIME
OZ348 20:30
:
:
FLIGHT TIME
OZ348 20:30
:
:
FLIGHT TIME
OZ348 20:30
:
:
‒ Move and change text every 30 minutes as shown below.
FLIGHT TIME
OZ348 20:30
:
:
FLIGHT TIME
OZ348
:
:20:30
Step 1
Step 3
Step 2
‒ Regularly display a moving image along with a logo.
Interval: Display a moving image along with a logo for 60 seconds after using for
4 hours.
87
Chapter 7. Appendix
License
Manufactured under licence from Dolby Laboratories.
Dolby and the double-D symbol are trademarks of Dolby
Laboratories.
Ⓡ
Manufactured under a licence from U.S. Patent No’s: 5,956,674,
5,974,380, 5,978,762, 6,487,535, 6,226,616, 7,212,872, 7,003,467,
7,272,567, 7,668,723, 7,392,195, 7,930,184, 7,333,929 and
7,548,853. DTS, the Symbol, and DTS and the Symbol together are
registered trademarks & DTS Premium Sound is a trademark of
DTS, Inc. ©2012 DTS, Inc. All Rights Reserved.
ⓇManufactured under a license from U.S. Patent No’s: 6,285,767,
8,027,477, 5,319,713, 5,333,201, 5,638,452, 5,771,295, 5,970,152,
5,912,976, 7,200,236, 7,492,907, 8,050,434, 7,720,240, 7,031,474,
7,907,736 and 7,764,802. DTS, the Symbol, and DTS and the
Symbol together are registered trademarks & DTS Studio Sound is
a trademark of DTS, Inc. ©2012 DTS, Inc. All Rights Reserved.
The terms HDMI and HDMI High-Denition Multimedia Interface,
and the HDMI Logo are trademarks or registered trademarks of
HDMI Licensing LLC in the United States and other countries.
DivX Certied® to play DivX® video up to HD 1080p, including
premium content.
DivX®, DivX Certied® and associated logos are trademarks of
DivX, LLC and are used under license.
This DivX Certied® device has passed rigorous testing to ensure
it plays DivX® video.
To play purchased DivX movies, rst register your device at vod.
divx.com. Find your registration code in the DivX VOD section of
your device setup menu.
Covered by one or more of the following U.S. patents:
7,295,673; 7,460,668; 7,515,710; 8,656,183; 8,731,369; RE45,052.
This device supports DivX Plus Streaming® for enjoying HD
movies and TV shows with advanced features (multi-language
subtitles, multiple audio tracks, chapters, smooth FF/RW, etc.)
streamed to your device.
Open Source Licence Notice
In the case of using open source software, Open Source Licences are available on the
product menu. Open Source Licence Notice is written only English.
For information on the Open Source Licence Notice, contact the Samsung Customer
Center or send email to oss.request@samsung.com.