Table of Contents
Samsung LS24A310NHN User Manual
Displayed below is the user manual for LS24A310NHN by Samsung which is a product in the Computer Monitors category. This manual has pages.
Related Manuals
User Manual
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the
user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
S19A31* S22A31* S24A31*
The colour and the appearance may differ depending on the product, and the specifications are subject
to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
An administration fee may be charged in the following situations:
15
4
7
8
9
14
Brightness
17
17
17
18
Connecting and Using a PC
Ports
Read below before connecting the product.
Control Panel
Correct posture to use the product
Cleaning
Before Using the Product
Electricity and Safety
Safety Precautions
Table of contents
4
Installation 5
Operation 6
Preparations
9
10
11
11
12
Installation
Attaching the Stand
Removing the Stand
Precautions for moving the product
Checking the space around the product
Adjusting the Product Tilt
Anti-theft Lock
Wall Mount Kit Specifications (VESA)
12
Menu
Contrast
DCR
Mode
Color
19
20
21
22
Aspect
Input
Adjust
23
24
24
Other
Easy Setting Box
Driver Installation
Installing the Software
Restrictions and Problems with the Installation 24
System Requirements
24
Connecting and Using a Source Device
Connection Using the D-SUB Cable (Analogue
Type)
16
15
16
Connection Using the HDMI Cable
16
Connection Using an HDMI-DVI Cable
16
Connecting the Power
16
13
2
3
Table of contents
Troubleshooting Guide
25
25
25
Product diagnosis (Screen issue)
25
Checking the Resolution and Frequency
Requirements Before Contacting Samsung
Customer Service Centre
Check the following.
Q & A 27
Specifications
Standard Signal Mode Table
General 28
29
Appendix
32
Not a product defect
Responsibility for the Pay Service (Cost to
Customers)
32
A Product damage caused by customer's fault
32
Others
32
4
Safety Precautions
Warning A serious or fatal injury may result if instructions are not followed.
Caution Personal injury or damage to properties may result if instructions are
not followed.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE
ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high
voltage is present inside. It is
dangerous to make any kind of
contact with any internal part of this
product.
AC voltage: Rated voltage marked
with this symbol is AC voltage.
This symbol indicates that this
product has included important
literature concerning operation and
maintenance.
DC voltage: Rated voltage marked
with this symbol is DC voltage.
Class II product: This symbol indicates
that a safety connection to electrical
earth (ground) is not required. If this
symbol is not present on a product
with a mains lead, the product
MUST have a reliable connection to
protective earth (ground).
Caution. Consult instructions for use:
This symbol instructs the user to
consult the user manual for further
safety related information.
Electricity and Safety
Warning
•Do not use a damaged power cord or plug, or a loose power socket.
•Do not use multiple products with a single power socket.
•Do not touch the power plug with wet hands.
•Insert the power plug all the way in so it is not loose.
•Connect the power plug to a grounded power socket (type 1 insulated devices only).
•Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy
object.
•Do not place the power cord or product near heat sources.
•Clean any dust around the pins of the power plug or the power socket with a dry cloth.
Caution
•Do not disconnect the power cord while the product is being used.
•Only use the power cord provided with your product by Samsung. Do not use the power cord with
other products.
•Keep the power socket where the power cord is connected unobstructed.
‒The power cord must be disconnected to cut off power to the product when an issue occurs.
•Hold the plug when disconnecting the power cord from the power socket.
Before Using the Product
Chapter 01
5
Installation
Warning
•DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT
INSTALL THE PRODUCT NEAR HEAT SOURCES.
•Keep the plastic packaging out of the reach of children.
‒Children may suffocate.
•Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.)
‒The product may fall and become damaged and/or cause an injury.
‒Using the product in an area with excess vibration may damage the product or cause a fire.
•Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or
smoke.
•Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
‒The product lifespan may be reduced or a fire may result.
•Do not install the product within the reach of young children.
‒The product may fall and injure children.
•Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil
pollution. And do not install or use the product in the kitchen or near the kitchen stove.
Caution
•Do not drop the product while moving.
•Do not set down the product on its front.
•When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of
the product is not protruding.
‒The product may fall and become damaged and/or cause an injury.
‒Install the product only on cabinets or shelves of the right size.
•Set down the product gently.
‒Product failure or personal injury may result.
•Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical
substances, extreme temperatures or a significant presence of moisture, or a place where
the product will operate continuously for an extended period of time) may seriously affect its
performance.
‒Be sure to consult Samsung Customer Service Centre if you want to install the product at such a
place.
•Before assembling the product, place the product down on a flat and stable surface so that the
screen is facing downwards.
6
Operation
Warning
•There is a high voltage inside the product. Never disassemble, repair or modify the product
yourself.
‒Contact Samsung Customer Service Centre for repairs.
•To move the product, first disconnect all the cables from it, including the power cable.
•If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord
immediately and contact Samsung Customer Service Centre.
•Do not let children hang from the product or climb on top of it.
‒Children may become injured or seriously harmed.
•If the product is dropped or the outer case is damaged, turn off the power and disconnect the
power cord. Then contact Samsung Customer Service Centre.
‒Continued use can result in a fire or electric shock.
•Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.
‒The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a
serious injury.
•During a lightning or thunderstorm, power off the product and remove the power cable.
•Do not drop objects on the product or apply impact.
•Do not move the product by pulling the power cord or any cable.
•If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area
immediately.
•Do not lift or move the product by pulling the power cord or any cable.
•Do not use or keep combustible spray or an inflammable substance near the product.
•Ensure the vents are not blocked by tablecloths or curtains.
‒An increased internal temperature may cause a fire.
•Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper,
matches, etc) into the product (via the vent or input/output ports, etc).
‒Be sure to power off the product and disconnect the power cord when water or other foreign
substances have entered the product. Then contact Samsung Customer Service Centre.
•Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the
product.
‒Be sure to power off the product and disconnect the power cord when water or other foreign
substances have entered the product. Then contact Samsung Customer Service Centre.
7
Caution
•Leaving the screen fixed on a stationary image for an extended period of time may cause
afterimage burn-in or defective pixels.
‒Set the screen to power-saving mode or moving-picture screen saver when not using the
product for an extended period of time.
•Disconnect the power cord from the power socket if you do not plan on using the product for an
extended period of time (vacation, etc).
‒Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
•Use the product at the recommended resolution and frequency.
‒Your eyesight may deteriorate.
•Do not hold the product upside-down or move it by holding the stand.
‒The product may fall and become damaged or cause an injury.
•Looking at the screen too close for an extended period of time can deteriorate your eyesight.
•Do not use humidifiers or stoves around the product.
•Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use.
•Do not touch the screen when the product has been turned on for an extended period of time as it
will become hot.
•Store small accessories out of the reach of children.
•Exercise caution when adjusting the product angle or stand height.
‒Your hand or finger may get stuck and injured.
‒Tilting the product at an excessive angle may cause the product to fall and an injury may result.
•
•
Do not place heavy objects on the product.
If there is a problem with the screen, turn off the monitor immediately and contact the service center.
‒Product failure or personal injury may result.
Cleaning
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used
nearby.
―Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product
(Service fee will be charged.)
Do not press the product screen with hands or other objects. There is a risk of damaging the screen.
―Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
Take the following steps when cleaning.
1
Power off the product and PC.
2
Disconnect the power cord from the product.
―Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric
shock may result.
3
Wipe the product with a clean, soft and dry cloth.
Wet a soft cloth in water, wing it out well, and then use the cloth to wipe the exterior of the product
clean.
‒Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the product.
‒Do not spray water or detergent directly on the product.
4
Connect the power cord to the product when cleaning is finished.
5
Power on the product and PC.
8
Correct posture to use the product
Use the product in the correct posture as follows:
•Straighten your back.
•Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at
the screen.
•Keep your eyes directly in front of the screen.
•Adjust the angle so light does not reflect on the screen.
•Keep your forearms perpendicular to your upper arms and level with the back of your hands.
•Keep your elbows at about a right angle.
•Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your heels
attached to the floor, and your arms lower than your heart.
•Do the Eye excercises or blink frequently, then eye fatigue will be relieved.
Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.
9
Preparations
Chapter 02
Installation
Attaching the Stand
―
42 3
1
Stand assembly is complete.Place the protective Styrofoam
(cushion) included in the package
on the floor and place the product
facing down on the Styrofoam, as
shown in the image.
If Styrofoam is unavailable, use a
thick sitting mat.
Push the stand neck into the main
body in the direction of the arrow as
shown in the figure.
Put the stand base onto the stand
neck as the direction shown in the
figure. Check that the stand neck is
firmly connected.
10
―Before removing the stand from the product, place the product on a flat and stable surface with the screen facing down.
Removing the Stand
1234
Push the key downward and hold.
remove the stand base from the stand
neck by pulling it in the arrow direction,
as shown in the figure.
Push the key downward and hold. Pull the stand neck from the main
body in the direction of the arrow as
shown in the figure.
Stand disassembly is complete.Place the protective Styrofoam
(cushion) included in the package on
the floor and place the product facing
down on the Styrofoam, as shown in
the image.
If Styrofoam is unavailable, use a thick
sitting mat.
11
Precautions for moving the product
•Hold the lower corners or edges of the
product when moving it.
•Do not directly apply pressure on the screen.
•Do not hold the screen when moving the
product.
•Do not hold the product upside down only by
the stand.
•Do not press down on the product. There is a
risk of damaging the product.
Checking the space around the product
Make sure to have enough space for ventilation when placing the product. An internal temperature rise
may cause fire and damage the product. Maintain enough space around the product as shown in the
diagram when installing the product.
―The exterior may differ depending on the product.
10 cm 10 cm
10 cm 10 cm
10 cm
Adjusting the Product Tilt
12
-5.0° (±2.0°) ~ +15.0° (±2.0°)
Optional
The colour and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.
The product tilt can be adjusted.
Hold the lower part of the product and adjust the tilt carefully.
To lock an anti-theft locking device:
Anti-theft Lock
―An anti-theft lock allows you to use the product securely even in public places.
―The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided
with your anti-theft locking device for details.
1
Fix the cable of your anti-theft locking device to a heavy object such as a desk.
2
Put one end of the cable through the loop on the other end.
3
Insert the locking device into the anti-theft lock slot at the back of the product.
4
Lock the locking device.
‒An anti-theft locking device can be purchased separately.
‒Refer to the manuals provided with your anti-theft locking device for details.
‒Anti-theft locking devices can be purchased at electronics retailers or online.
13
Wall Mount Kit Specifications (VESA)
―Install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to
surfaces other than plaster board, please contact your nearest dealer for additional information. If you
install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount
kits contain a detailed installation manual and all parts necessary for assembly are provided.
•Do not use screws that are longer than the standard length or do not comply with the VESA
standard screw specifications. Screws that are too long may cause damage to the inside of the
product.
•For wall mounts that do not comply with the VESA standard screw specifications, the length of the
screws may differ depending on the wall mount specifications.
•Do not fasten the screws too firmly. This may damage the product or cause the product to fall,
leading to personal injury. Samsung is not liable for these kinds of accidents.
•Samsung is not liable for product damage or personal injury when a non-VESA or non-specified
wall mount is used or the consumer fails to follow the product installation instructions.
•Do not mount the product at more than a 15 degree tilt.
•Standard dimensions for wall mount kits are shown in the table below.
Model name VESA screw hole specs
(A * B) in millimetres
Standard Screw Quantity
S19A31* /
S22A31* /
S24A31*
100.0 x 100.0
4.0 mm Φ, 8.0 mm long
4 EA
―Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to
electric shock.
14
Control Panel
―The colour and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.
Parts Description
Menu Pops up the menu/Backs to the previous menu (in case of main menu,
exits from the whole menu).
Power Off
Power switch, press this button to turn on/off the power of the monitor.
M
UP
MENU
DOWN
ENTER
POWER OFF
When the menu opens, the value is incremented as the up function
selection key, When the menu is closed, go to situational mode switch.
▲
Up
When the menu opens, the progress bar value is decremented as the
down function selects the key.
▲
Down
When the menu is activated, press this key to select the function,
When the menu is closed, press this button to enter automatic
image correction function (for VGA signal only).
E
Enter
Power LED
15
Connecting and Using a Source Device
Chapter 03
Read below before connecting the product.
1
Before connecting the product, check the shapes of both ports of the supplied signal cables and
the shapes and locations of the ports on the product and external device.
2
Before connecting the product, make sure you remove the power cables from both the product and
the external device to prevent damage to the product due to a short circuit or over current.
3
After all signal cables have been properly connected, connect the power cables back to the product
and the external device.
4
After connecting is completed, make sure you read the manuals to acquaint yourself with the
product functions, precautions and other information required to use the product properly.
―Connecting parts may differ in different products.
―Provided ports may vary depending on the product.
Ports
―The functions available may vary depending on the product model. The colour and shape of parts may
differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to
the actual product.
HDMI D-SUB DC 14V
Port Description
HDMI Connects to a source device using an HDMI cable or HDMI-DVI cable.
D-SUB
Connect to a PC using the D-SUB cable.
DC 14V Connects to the AC/DC adapter.
Connecting and Using a PC
Connecting the Power
Connection Using an HDMI-DVI Cable
Connection Using the HDMI Cable
Connection Using the D-SUB Cable (Analogue Type)
16
Select a connection method suitable for your PC.
―When connecting an HDMI cable, use the cable that came with the components of the product. If you use
an HDMI cable other than provided by Samsung, the image quality may be degraded.
―The optimum resolution may not be available with an HDMI-DVI cable.
Connect the power cable to the AC/DC adapter. Then, connect the AC/DC adapter to the
port on the back of the product.
Next, connect the power cable to the power outlet.
Press the button on the back of the product to turn it on.
―The input voltage is switched automatically.
D-SUB
17
Menu
Chapter 04
―The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
You can adjust the general brightness of the picture. (Range: 0~100)
A higher value will make the picture appear brighter.
―This menu is not available when Eye Saver Mode is enabled.
Adjust the contrast between the objects and background. (Range: 0~100)
DCRActivate dynamic contrast
Inactive dynamic contrast
A higher value will increase the contrast to make the object appear clearer.
―This menu is not available when Picture Mode is set to Cinema or Dynamic Contrast mode.
Brightness
2nd 3rd Description
Contrast
2nd 3rd Description
DCR
2nd 3rd Description
Brightness
Contrast
18
2nd 3rd Description
This menu provides an optimum picture quality suitable for the environment where the product will be used.
•FPS: Increase the brightness of darker areas of the FPS (First-Person Shooter) game screen. This mode increases visibility of your enemies
during a FPS (First-Person Shooter) game.
•RTS
FPS
RTS
Eye Saver
: Increase the colour temperature and contrast ratio to improve visibility of the
•Eye Saver : Set to an optimum picture quality suitable for eye relaxation.
RTS (Real-Time Strategy) screen and minimap.
•StandardStandard : Select this mode when the surroundings are bright.
Cinema •Cinema: Select this mode when the surroundings are dark. This will save power and reduce eye fatigue.
Mode
19
2nd 3rd Description
Warm Adjust the tint of the screen.
Color Tone: Select a colour tone that best suits your viewing needs.
Cool
UserRed: Adjust the red saturation level. Values closer to 100 mean greater intensity for the colour.
Green: Adjust the green saturation level. Values closer to 100 mean greater intensity for the colour.
Blue: Adjust the blue saturation level. Values closer to 100 mean greater intensity for the colour.
Color
When the external input is connected through HDMI and PC/AV Mode is set to AV (720P @ 60Hz and 1080P @ 60Hz).
When the external input is connected through HDMI and PC/AV Mode is set to AV
(720P @ 60Hz and 1080P @ 60Hz).
20
2nd 3rd Description
Aspect
Aspect Select the best screen size and ratio.
In PC mode
•Auto: Display the picture according to the aspect ratio of the input source.
•16:9: Display the picture with an aspect ratio of 16:9.
•4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts.
21
2nd 3rd Description
Input
Input VGA (Analog) signal input.
HDMI (Digital) signal input.
22
Adjust
2nd 3rd Description
Auto adjust Automatically adjust the horizontal/vertical location, focusing and clock of pictures.
(only for vga signals.)
Auto colorAdjust the white balance of pictures.
(only for vga signals)
GammaAdjust the middle level of luminance.
― Gamma 1 / Gamma 2
Self Diagnosis
Review the test screen.
2nd 3rd Description
Off Timer
Reset
Coarse
Inactivate the function of timed switch-off.
Activate the function of timed switch-off.
Other
Language Set the menu language.
―A change to the language setting will only be applied to the onscreen menu display.
―It will not be applied to other functions on your PC.
―4 hours automatic shutdown.
Return all the settings for the product to the default factory settings.
Adjust the picture clock to reduce vertical line noise (only for VGA signals).
Fine Adjust the picture phase to reduce horizontal noise (only for VGA signals).
Activate OD function
Inactivate OD function
OD
23
24
Installing the Software
Chapter 05
Easy Setting Box
Easy Setting Box enables users to use the product by partitioning multiple sections.
To install the latest version of Easy Setting Box, download it from the Samsung website (http://www.
samsung.com).
―The software may not work properly if you do not restart the PC after the installation.
―The Easy Setting Box icon may not appear depending on the PC system and the product specifications.
―If the shortcut icon does not appear, press the F5 key.
Restrictions and Problems with the Installation
The Easy Setting Box installation may be affected by the Graphics Card, Motherboard and the
Networking Environment.
System Requirements
OS Hardware
•Windows 7 32Bit/64Bit
•Windows 8 32Bit/64Bit
•Windows 8.1 32Bit/64Bit
•Windows 10 32Bit/64Bit
•At least 32MB of memory
•At least 60MB of free space on the hard disk drive
Driver Installation
To install the latest version of the product driver, download it from the Samsung website (http://www.
samsung.com).
―You can set the optimum resolution and frequency for this product by installing the corresponding drivers.
25
Troubleshooting Guide
Chapter 06
Requirements Before Contacting Samsung
Customer Service Centre
―Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists,
contact Samsung Customer Service Centre.
Product diagnosis (Screen issue)
If a problem occurs with the product screen, run Self Diagnosis to check that the product is working
properly.
Check the following.
Installation issue
The screen keeps switching on and off.
Check the cable connection between the product and PC, and ensure the connectors are locked.
Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected
to the product and PC.
The blank spaces found on the screen have nothing to do with the product.
Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the
screen size in the HDMI or DVI settings for the graphics card.
If the graphics card settings menu does not have an option to adjust the screen size, update the
graphics card driver to the latest version.
(Please contact the graphics card or PC manufacturer for further details about how to adjust the
screen settings.)
Screen issue
The power LED is off. The screen will not switch on.
Check that the power cable is connected properly.
If a problem occurs with the product screen, run Self Diagnosis to check that the product is working
properly.
Checking the Resolution and Frequency
If a resolution that is not supported (see the Standard Signal Mode Table) is selected, the Out Of Range
message may appear for a short time or the screen may not be displayed properly.
―The displayed resolution may vary, depending on the PC system settings and cables.
26
Check that the cable is properly connected to the product.
Check that the device connected to the product is powered on.
The images on the screen look distorted.
The screen is not clear. The screen is blurry.
The screen is too bright. The screen is too dark.
Screen colour is inconsistent.
The colours on the screen have a shadow and are distorted.
White does not really look white.
The message Check the cable connection and the settings of the source device. appears.
Out Of Range is displayed.
This message appears when the signal from the graphics card exceeds the maximum resolution or
frequency for the product.
Change the maximum resolution and frequency to suit the product performance, referring to
Standard Signal Mode Table (P.29).
Check the cable connection to the product.
Remove any accessories (video extension cable, etc.) and try again.
Set the resolution and frequency to the recommended level.
Adjust
Brightness
and
Contrast
.
Change the settings.
Change the settings.
Change the settings.
Color
Color
Color
The screen appears unstable and shaky. There are shadows or ghost images left on the screen.
Check that the resolution and frequency for the PC are within the range of resolution and frequency
compatible with the product. Next, if required, change the settings, referring to Standard Signal
Mode Table (P.29) in this manual and the Information menu on the product.
The product is operating in power-saving mode.
There is no image on the screen and the power LED blinks every 0.5 to 1 second.
Text is blurry.
Video playback is choppy.
A beeping sound is heard when my PC is booting.
Source device issue
Press any key on the keyboard or move the mouse to return to normal operating mode.
If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to
Control Panel
Fonts → Adjust ClearType text
and change
Turn on ClearType.
→
Playback of high-definition large video files can be choppy. This may be because the video player is
not optimised for the PC resource.
Try playing the file on another video player.
If a beeping sound is heard when your PC is booting, have your PC serviced.
27
Q & A
―Refer to the user manual for your PC or graphics card for further instructions on adjustment.
How can I change the frequency?
Set the frequency on your graphics card.
•Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings.
•Windows 8(Windows 8.1): Go to Settings → Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Refresh rate under Monitor settings.
•Windows 10: Go to Settings → System → Display → Advanced display settings → Display adapter properties → Monitor, and adjust Screen refresh rate under Monitor settings.
How can I change the resolution?
•Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Adjust Resolution.
•Windows 8(Windows 8.1): Go to Settings → Control Panel → Appearance and Personalization → Display → Adjust Resolution, and adjust the resolution.
•Windows 10: Go to Settings → System → Display → Advanced display settings, and adjust the resolution.
How do I set power-saving mode?
•Windows 7: Go to Control Panel → Appearance and Personalization → Personalization → Screen Saver Settings → Power options or BIOS SETUP on the PC.
•Windows 8(Windows 8.1): Go to Settings → Control Panel → Appearance and Personalization → Personalize → Screen Saver Settings → Power options or BIOS SETUP on the PC.
•Windows 10: Go to Settings → Personalization → Lock screen → Screen timeout settings → Power & sleep or BIOS SETUP on the PC.
28
Specifications
Chapter 07
General
Model Name
S19A31* S22A31* S24A31*
Size
Class (18.5
19 Inches / 47.0 cm) 24 Class (23.8 Inches / 60.4 cm)
Display area
409.8mm (H) x 230.4 mm (V) 527.04 mm (H) x 296.46 mm (V)
Pixel Pitch
0.300 mm (H) x 0.300 mm (V)
0.2745 mm (H) x 0.2745 mm (V)
Maximum Pixel Clock
186 MHz
Power Supply
AC100-240V~ 50/60Hz
Based on the AC voltage of the adapter. For the DC voltage of the product, refer to the product label.
Signal connectors
HDMI, D-SUB
Environmental conditions Operating
Temperature: 10 °C – 40 °C (50 °F – 104 °F)
Humidity: 10 % – 80 %, non-condensing
Storage
Temperature: -20 °C – 45 °C (-4 °F – 113 °F)
Humidity: 5 % – 95 %, non-condensing
―Plug-and-Play
This product can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the product and PC system optimises the product settings. Product installation takes place automatically.
However, you can customise the installation settings if desired.
―Panel Dots (Pixels)
Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the LCD panel. This does not affect product performance.
―The specifications are subject to change without notice to improve quality.
―For detailed device specifications, visit the Samsung website.
―Flicker Free
The device has no visible or invisible flicker within the range of 0-3000Hz.
22 Class (21.5 Inches / 54.6 cm)
476.64 mm (H) x 268.11 mm (V)
0.24825 mm (H) x 0.24825 mm (V)
186 MHz
95 MHz
29
Standard Signal Mode Table
Model Name S19A31*
Synchronization (PANEL Spec) Horizontal Frequency
30 ~ 83 kHz
Vertical Frequency
48 ~ 75 Hz
Resolution Optimum Resolution
1366 x 768 @ 60 Hz
1366 x 768 @ 60 Hz
Maximum Resolution
Resolution
If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal
modes, the screen may be blank even though the power LED turns on. In such a case, change the settings according to the following table by referring to the graphics card user manual.
Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
IBM, 720 x 400
31.469 70.087 28.322 -/+
VESA, 640 x 480
31.469 59.940 25.175 -/-
VESA, 640 x 480
37.861 72.809 31.500 -/-
VESA, 640 x 480
37.500 75.000 31.500 -/-
VESA, 800 x 600
35.156 56.250 36.000 +/+
VESA, 800 x 600
37.879 60.317 40.000 +/+
VESA, 800 x 600
48.077 72.188 50.000 +/+
VESA, 800 x 600
46.875 75.000 49.500 +/+
VESA, 1024 x 768
48.363 60.004 65.000
VESA, 1024 x 768
56.476 70.069 75.000 -/-
VESA, 1024 x 768
60.023 75.029 78.750 +/+
VESA, 1366 x 768
+/+59.79047.712 85.500
-/-
VESA, 1280 x 1024
79.976 75.025 135.000 +/+
VESA, 1440 x 900
55.935 59.887 106.500 -/+
VESA, 1680 x 1050
65.290 59.954 146.250 -/+
VESA, 1920 x 1080
67.500 60.000 148.500 +/+
30
Resolution Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
IBM, 720 x 400
31.469 70.087 28.322 -/+
VESA, 640 x 480
31.469 59.940 25.175 -/-
VESA, 640 x 480
37.861 72.809 31.500 -/-
VESA, 640 x 480
37.500 75.000 31.500 -/-
VESA, 800 x 600
35.156 56.250 36.000 +/+
VESA, 800 x 600
37.879 60.317 40.000 +/+
VESA, 800 x 600
48.077 72.188 50.000 +/+
VESA, 800 x 600
46.875 75.000 49.500 +/+
MAC, 832 x 624
49.726 74.551 57.284 -/-
VESA, 1024 x 768
48.363 60.004 65.000 -/-
VESA, 1024 x 768
56.476 70.069 75.000 -/-
VESA, 1024 x 768
60.023 75.029 78.750 +/+
MAC, 1152 x 870
68.681 75.062 100.000 -/-
VESA, 1280 x 720
45.000 60.000 74.250 +/+
VESA, 1280 x 800
49.702 59.810 83.500 -/+
VESA, 1280 x 1024
63.981 60.020 108.000 +/+
Standard Signal Mode Table
Model Name S22A31* S24A31*
Synchronization (PANEL Spec) Horizontal Frequency
30 ~ 83 kHz 30 ~ 83 kHz
Vertical Frequency
48 ~ 75 Hz 48 ~ 75 Hz
Resolution Optimum Resolution
Maximum Resolution
1920 x 1080 @ 60 Hz
1920 x 1080 @ 60 Hz
1920 x 1080 @ 60 Hz
1920 x 1080 @ 60 Hz
If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal
modes, the screen may be blank even though the power LED turns on. In such a case, change the settings according to the following table by referring to the graphics card user manual.
31
―Horizontal Frequency
The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in
kHz.
―Vertical Frequency
Repeating the same picture dozens of times per second allows you to view natural pictures. The repeat frequency is called "vertical frequency" or "refresh rate" and is indicated in Hz.
―This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality.
To avoid this, it is recommended that you select the optimum resolution specified for your product.
―Some resolutions listed in the table above may not be available depending on graphics card specifications.
32
Appendix
Chapter 08
Responsibility for the Pay Service (Cost to
Customers)
―When the service is requested, in spite of in warranty, we may charge you for a visit from a service
technician in the following cases.
Not a product defect
Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
•If a service technician is requested to give instructions on how to use product or simply adjusts
options without disassembling product.
•If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.)
•If a product is reinstalled or devices are connected additionally after installing the purchased
product for the first time.
•If a product is reinstalled to move to a different spot or to move to a different house.
•If the customer requests instructions on how to use another company's product.
•If customer requests instructions on how to use the network or another company's Programme.
•If customer requests software installation and setup for the product.
•If a service technician removes/cleans dusts or foreign materials inside of the product.
•If customer requests an installation additionally after purchasing a product through home-
shopping or online.
A Product damage caused by customer's fault
Product damage caused by customer's mishandling or wrong repair
If a product damage is caused by;
•External impact or drop.
•Use of supplies or separately sold product unspecified by Samsung.
•Repair from a person besides an engineer of outsourcing service company or partner of Samsung
Electronics Co., Ltd.
•Remodeling or repairing the product by customer.
•Using it with incorrect voltage or non-authorised electrical connections.
•Not following the "cautions" in User Manual.
Others
•If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
•If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head, Vibrator,
Lamp, Filter, Ribbon, etc.)
―If customer requests a service in case the product has no defect, service fee may be charged. So please
read User Manual first.