Table of Contents
- Before Using the Product
- Preparations
- Using a touchscreen monitor
- Connecting and Using a Source Device
- Multiple Display Control
- Screen Adjustment
- OnScreen Display
- Sound Adjustment
- Network
- System
- Support
- Troubleshooting Guide
- Specifications
- Appendix
Samsung QB75N-W User Manual
Displayed below is the user manual for QB75N-W by Samsung which is a product in the Interactive Whiteboards category. This manual has pages.
Related Manuals
User Manual
© Samsung Electronics
Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than Samsung Electronics are
property of their respective owners.
QBH-TR (QB65H-TR QB75H-TR)
QBN-W (QB75N-W)
The color and the appearance may differ depending on the product, and the content in the
manual is subject to change without prior notice to improve the performance.
Recommended hours of use per day of this product is under 16 hours.
If the product is used for longer than 16 hours a day, the warranty may be void.
Table of contents
Before Using the Product
Safety Precautions 5
Safety symbols 5
Electricity and Safety 6
Installation 7
Operation 9
Cleaning 11
Storage and Maintenance 12
Precautions for Use 12
Preparations
Checking the Components 13
Parts 14
QB65H-TR/QB75H-TR 14
QB75N-W 15
Ports 16
QB65H-TR/QB75H-TR 16
QB75N-W 17
Tray 18
Using the touch function 19
Anti-theft Lock 19
Remote Control 20
Before Installing the Product (Installation
Guide) 22
Tilting Angle 22
Ventilation 22
Installing the Wall Mount 23
Preparing before installing Wall-Mount 23
Installing the Wall Mount 23
Wall Mount Kit Specifications (VESA) 24
Using a touchscreen monitor
Touchscreen monitor 25
Read below before using the product 25
Connecting the touchscreen monitor 26
Connecting to a PC 26
Configuring the touchscreen monitor settings 27
Calibration 27
Main Menu 29
Controlling the screen 30
Touchscreen gestures 30
Notes 31
Connecting and Using
a Source Device
Before Connecting 32
Pre-connection Checkpoints 32
Connecting to a PC 32
Connection Using an HDMI Cable 32
Connection Using an DP Cable 33
Connection Using a DVI Cable (Digital type) 33
Connection Using an HDMI-DVI Cable 34
Connecting to a Video Device 35
Connection Using an HDMI-DVI Cable 35
Connection Using an HDMI Cable 36
Connecting to an Audio System 36
Connecting the LAN Cable 36
Changing the Input source 37
Open 37
Remote Workspace 38
Multiple Display Control
Cable Connection 39
RS232C Cable 39
LAN Cable 40
Connection 42
Control Codes 43
Using MDC 47
MDC Program Installation/Uninstallation 47
2
Table of contents
Screen Adjustment
Picture Mode 48
Backlight / Contrast / Brightness / Sharpness /
Color / Tint (G/R) 49
Color Temperature 50
White Balance 51
2 Point 51
20 Point Settings 51
Gamma 52
HLG / ST.2084 / BT.1886 52
Calibrated Value 52
Advanced Settings 53
Contrast Enhancer 53
Black Tone 53
Flesh Tone 53
RGB Only Mode 53
Color Space Settings 54
HDMI UHD Color 54
Motion Lighting 54
HDR+ Mode 54
Picture Options 55
Color Tone 55
Digital Clean View 55
HDMI Black Level 56
Film Mode 56
Dynamic Backlight 56
Picture Size Settings 57
Picture Size 57
Fit to Screen 57
Zoom and Position 57
Reset Picture 58
OnScreen Display
Screen Protection 59
Auto Protection Time 59
Screen Burn Protection 59
Message Display 62
Source Info 62
MDC Message 62
Language 63
Reset OnScreen Display 63
Sound Adjustment
Sound Mode 64
Balance 65
Equalizer 65
HDMI Sound 65
Sound Output 65
Auto Volume 66
Reset Sound 66
Network
Network Status 67
Open Network Settings 67
Network Type 67
Network Settings (Wired) 68
Network Settings (Wireless) 70
Use WPS 72
Server Network Settings 72
Proxy Server 72
Device Name 72
System
Whiteboard Manager 73
Start from Home 73
Reset Interval 73
Samba 74
Email 74
USB Lock 74
Network Lock 74
Web Browser Setting 75
Background Color 76
Accessibility 77
Voice Guide Settings 77
3
Table of contents
High Contrast 78
Enlarge 78
Start Setup 78
Time 79
Clock Set 79
DST 79
Power On Delay 79
Power Control 80
Auto Power On 80
Max. Power Saving 80
Network Standby 80
Power Button 80
Eco Solution 81
Power Saving Mode 81
Screen Lamp Schedule 81
Auto Power Off 82
Temperature Control 82
ID Settings 83
Device ID 83
PC Connection Cable 83
Change PIN 83
Security 84
Safety Lock On 84
Button Lock 84
Remote Management 85
Secured Protocol 85
General 86
Smart Security 86
HDMI Hot Plug 86
Custom Logo 87
Game Mode 88
Reset System 88
Support
Software Update 89
Update Now 89
Contact Samsung 89
Reset All 89
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Center 90
Check the followings. 90
Specifications
General 97
Preset Timing Modes 98
Checking the Resolution and Frequency 98
Appendix
Responsibility for the Pay Service (Cost to
Customers) 100
Not a product defect
100
A Product damage caused by customer's
fault
100
Others
100
Prevention of Afterimage Burn-in 101
What is afterimage burn-in? 101
Recommended prevention practices 101
License 102
4
5
Before Using the Product
Chapter 01
Safety Precautions
The following safety instructions are to ensure your personal safety and prevent property
damage. Please read the following to ensure the proper use of the product.
Safety symbols
Symbol Name Meaning
Warning
A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions
are not followed.
Prohibition
Do NOT attempt.
Instruction
Follow directions.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE
ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high
voltage is present inside. It is
dangerous to make any kind of
contact with any internal part of this
product.
AC voltage: Rated voltage marked
with this symbol is AC voltage.
This symbol indicates that this
product has included important
literature concerning operation and
maintenance.
DC voltage: Rated voltage marked
with this symbol is DC voltage.
Class II product: This symbol
indicates that a safety connection
to electrical earth (ground) is
not required. If this symbol is not
present on a product with a mains
lead, the product MUST have a
reliable connection to protective
earth (ground).
Caution. Consult instructions for use:
This symbol instructs the user to
consult the user manual for further
safety related information.
6
Electricity and Safety
"The following images are for reference only. Real-life situations may differ from what is
shown in the images.
Warning
Do not touch the power plug with wet hands.
Otherwise, an electric shock may result.
Do not bend or pull the power cable with force. Be careful not to
leave the power cable under a heavy object.
Product failure, an electric shock or fire may result from a damaged
cable.
Do not connect multiple products to a single power socket.
Overheated power sockets may cause a fire.
Insert the power plug all the way in so it is not loose.
An unsecure connection may cause a fire.
Clean any dust around the pins of the power plug or the power socket with a dry cloth.
A fire may result.
Connect the power plug to a grounded power socket. (Except for devices that do not
provide grounding)
An electric shock or injury may result.
Do not use a damaged power plug or a loose power socket.
An electric shock or fire may result.
7
Caution
Hold the plug when disconnecting the power cable from the power
socket.
An electric shock or fire may result.
When connecting the power plug to the port, be sure to connect it
completely.
If the power plug is not completely connected to the port, the plug
may be unexpectedly disconnected, or there is a risk of overheating
due to overcurrent, leading to safety accidents.
Only use the power cable provided with your product by Samsung. Do not use the
power cable with other products.
An electric shock or fire may result.
Keep the power socket where the power cord is connected unobstructed.
When a problem occurs with the product, the power cord must be unplugged to
completely cut off power to the product. The power is not completely cut off by using
only the Power button on the body of the product.
Do not disconnect the power cable while the product is being used.
The product may become damaged by an electric shock.
Installation
Warning
Before moving the product, turn off the power switch and disconnect
the power cable and all other connected cables.
Damage to the cable may cause a fire or electric shock.
When installing the product, keep it at a distance from the wall so
that it is well ventilated.
An increased internal temperature may cause a fire.
Do not install the product in a poorly ventilated space such as
bookcase or closet.
An increased internal temperature may cause a fire.
Keep the plastic packaging out of the reach of children.
Children's misuse of the plastic packaging may cause suffocation.
Do not install the power cable (DC power supply) and the product
near head sources.
(Candles, mosquito repellents, cigarettes, sprays, heating devices,
places exposed to direct sunlight, and more)
8
When installing the product, fix it firmly so that it does not fall.
If the product is not fixed firmly and a child touches the product while
playing, the product may fall, causing damage to the product or injury
to the child.
Do not install the product in a kitchen or near a kitchen counter.
Edible oil or oil vapor can damage or deform the product.
Have a technician install the wall-mount hanger.
Installation by an unqualified person can result in an injury. Only use approved
cabinets.
If the product is installed in an unusual location, the surrounding environment may
cause a serious quality problem. Therefore, be sure to contact Samsung Customer
Service Center before installation.
(Places where many fine dusts are generated, places where chemicals are used,
places with too high or low temperatures, places with a lot of moisture or water,
transportation equipment such as vehicles, airports and stations used continuously
for a long time, and more)
Caution
When lifting and moving the product, do not touch the screen
display, and make sure that at least two people work together.
The product may fall, causing personal injury or product damage.
Do not lay down the product on its front.
The screen may become damaged.
Prolonged exposure to direct sunlight may discolor the surface of the screen display.
9
Operation
Warning
If the product generates a strange noise, a burning smell, or smoke,
unplug the power plug immediately and contact your Samsung
Customer Service Center.
An electric shock or fire may result.
Keep the remote control batteries and the small accessories out of
the reach of children. Ensure children do not swallow any of them.
If children have had the battery in their mouths, consult your doctor
immediately.
If the product is dropped or its appearance is damaged, turn off the
power switch and disconnect the power cord. Then contact Samsung
Customer Service Center.
Continued use can result in an electric shock or a fire.
Do not move the product by pulling the power cord or any cable.
Product failure, an electric shock or fire may result from a damaged
cable.
Ensure the vents are not blocked by tablecloths or curtains.
An increased internal temperature may cause a fire.
Do not apply an impact to the product.
•The screen display may be damaged.
•An electric shock or fire may result.
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or
objects that burn easily (paper, matches, etc) into the product (via
the vent or input/output ports, etc).
•If foreign substances enter the product, be sure to power off the
product and disconnect the power cord. Then contact Samsung
Customer Service Center.
•Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or
metallic objects on top of the product.
•If foreign substances such as water enter the product, be sure
to disconnect the power cord. Then contact Samsung Customer
Service Center.
•Product failure, an electric shock or fire may result.
During a lightning or thunderstorm, power off the product and
disconnect the power cord.
An electric shock or fire may result.
Do not leave heavy objects or items that children like (toys, sweets,
etc.) on top of the product.
The product or heavy objects may fall as children try to reach for the
toys or sweets resulting in a serious injury.
10
Do not hang on or climb on the product.
•The product may fall, causing personal injury or even death.
•Be especially careful that children do not hang on or climb on the
product.
While the power plug is plugged into a power socket, do not insert
a chopstick or other conductor into a remaining power socket. Also,
after disconnecting the power plug from the power socket, do not
touch the pins of the plug immediately.
Otherwise, an electric shock may result.
There is a high voltage inside the product. Never disassemble, repair
or modify the product yourself.
•Contact Samsung Customer Service Center for repairs.
•An electric shock or fire may result.
If a gas leakage is found, do not touch the product or the power plug, and ventilate the
room immediately.
Sparks can cause an explosion or fire.
Do not use humidifiers or stoves around the product.
An electric shock or fire may result.
Caution
Insert each battery so that its polarity (+, –) is correct.
If the polarity is not correct, the battery may rupture or the
internal fluid may leak, causing contamination and damage to the
surroundings, fire, or personal injury.
Do not place heavy objects on the product.
Product failure or personal injury may result.
When you do not use the product for a long time due to vacation or other reason,
disconnect the power cord from the power socket.
Dust accumulation combined with heat can cause a fire, electric shock or electric
leakage.
Use the product at the recommended resolution and frequency.
Your eyesight may deteriorate.
The batteries (and rechargeable batteries) are not ordinary refuse and must be
returned for recycling purposes. The customer is responsible for returning the used or
rechargeable batteries for recycling.
The customer can return used or rechargeable batteries to a nearby public recycling
center or to a store selling the same type of the battery or rechargeable battery.
Rest your eyes for more than 5 minutes for every 1 hour of product use.
Eye fatigue will be relieved.
Leaving the screen fixed on a stationary image for an extended period of time may
cause afterimage burn-in or defective pixels.
When you do not use the product for a long time, activate power-saving mode or set
the screen saver to moving-picture mode.
11
Do not use or keep combustible spray or an inflammable substance near the product.
An explosion or fire may result.
Use only the specified standardized batteries, and do not use a new battery and a used
battery at the same time.
Otherwise, the batteries may be damaged or cause fire, personal injury or damage due
to a leakage of the internal liquid.
Do not watch the product screen too closely and continuously for a long time.
Your eyesight may deteriorate.
Do not lift or move the product when it is in operation.
Do not touch the screen when the product has been turned on for an extended period
of time as it will become hot.
When using headphones or earphones, do not turn the volume too high or use them
for a long time.
Damage to your hearing may result.
Cleaning
Warning
Do not spray water or cleaner directly on the product.
•The product’s surface may be damaged, or the markings may be
erased.
•An electric shock or fire may result.
Caution
When cleaning, be sure to disconnect the power plug and wipe gently with a soft and
dry cloth such as superfine fibers or cotton flannels to prevent scratches.
The product's surface may be damaged, or the markings may be erased.
Be sure to use a soft and dry cloth such as superfine fibers or cotton flannels because
the surface of the product and the screen display are vulnerable to scratches.
The product's surface or the screen display can be easily scratched with foreign
substances.
Do not apply chemicals containing alcohol, solvent, or surfactant such as wax,
benzene, thinner, pesticide, air freshener, lubricant, or cleaner to the product.
The product's exterior may be discolored or cracked, the surface of the panel may be
peeled off, or the markings may be erased.
12
Storage and Maintenance
"If dust or dirt from the supplied pen remains on the protective glass, clean it referring to
the instructions below.
Cleaning the exterior and display
Wipe the surface with a slightly wet, soft cloth, and then wipe with a dry cloth.
1 32
Precautions
Do not scratch the screen
with nails or sharp objects.
Scratches may leave marks or
damage the product.
Do not spray water directly
on any part of the product.
Product failure, an electric
shock or fire may result from
water that enters the product.
Due to the characteristics of
high-glossy products, using
a UV humidifier nearby may
create white-colored stains
on the product.
•Removing a sticker attached on the screen may leave residues. Clean the residues before
watching the screen.
•Do not strongly press and rub the product. Damage to the product may result.
•Do not wipe the screen with chemicals. Product failure may result.
•Contact Customer Service Center if the inside of the product needs cleaning (service fee
will be charged).
Precautions for Use
Be careful that if you use the supplied pen with a load exceeding 2.5 kg, scratches may occur on the
protective glass.
If you use a ballpoint pen other than the supplied pen, be careful that the screen may be stained
with ink or damaged.
"We recommend that you use the supplied pen. Do not use sharp, pointed objects other than
the pen.
13
"Contact the vendor where you
purchased the product if any
components are missing.
"The appearance of the components
may differ from the images shown.
"A stand is not provided with the
product. To install a stand, you can
purchase one separately.
"The RS232C adapter can be used to
connect using the D-SUB(9-pin) to
Stereo type RS232C cable.
Checking the Components
Quick Setup Guide Warranty card
(Not available in some locations) Regulatory guide Power cord
Batteries (AAA x 2)
(Not available in some locations) Remote Control RS232C adapter HOLDER-CABLE
Touch Pen x 2 USB cable Holder-Ring x 4
(Supported model: QB75N-W)
Preparations
Chapter 02
14
Parts
QB65H-TR/QB75H-TR
Remote sensor
Pen holder
Speaker
QB65H-TR
Network box mounting hole
Speaker
QB75H-TR
Network box mounting hole
Panel Key
"The color and shape of parts may differ from what is shown. Specifications are subject to change without notice
to improve quality.
Parts Description
Remote sensor
Press a button on the remote control pointing at the sensor on the front of the product
to perform the corresponding function.
"Using other display devices in the same space as the remote control of this product
can cause the other display devices to be inadvertently controlled.
Pen holder
Keep the touch pen in place.
Turns the product on or off.
"Supported models: QB75H-TR
Use the remote control within 7 m to 10 m from the sensor on the product at an angle of 30° from the left and right.
"Store used batteries out of reach of children and recycle.
"Do not use a new and used battery together. Replace both batteries at the same time.
"Remove batteries when the remote control is not to be used for an extended period of time.
"To enhance the IR receiver performance, connect an External IR Sensor (sold separately) to the IR IN port.
15
QB75N-W
Remote sensor
Pen holder
Speaker
"The color and shape of parts may differ from what is shown. Specifications are subject to change without notice
to improve quality.
Parts Description
Remote sensor
Press a button on the remote control pointing at the sensor on the front of the product
to perform the corresponding function.
"Using other display devices in the same space as the remote control of this product
can cause the other display devices to be inadvertently controlled.
Pen holder
Keep the touch pen in place.
Use the remote control within 7 m to 10 m from the sensor on the product at an angle of 30° from the left and right.
"Store used batteries out of reach of children and recycle.
"Do not use a new and used battery together. Replace both batteries at the same time.
"Remove batteries when the remote control is not to be used for an extended period of time.
"To enhance the IR receiver performance, connect an External IR Sensor (sold separately) to the IR IN port.
16
Ports
QB65H-TR/QB75H-TR
"The color and shape of parts may differ from what is shown.
Specifications are subject to change without notice to improve quality.
Port Description
USB 1 ¨(1.0A)
Connect to a USB memory device.
"The USB ports on the product accept a maximum constant current of
1.0A. If the maximum value is exceeded, USB ports may not work.
RJ45
Connects to MDC using a LAN cable. (10/100 Mbps)
"Use Cat7(*STP Type) cable for the connection.
*Shielded Twist Pair.
RS232C IN
Connects to the MDC using an RS232C adaptor (DB9 to Stereo type).
DVI/MAGICINFO IN
DVI: Connects to a source device using a DVI cable or HDMI-DVI cable.
MAGICINFO IN: To use MagicInfo, make sure to connect the DP-DVI cable.
"To activate MagicInfo, the IWB S5 function must be turned OFF. Please
contact a service center.
HDMI IN 1
Connects to a source device using a HDMI cable or HDMI-DVI cable.
HDMI IN 2
DP IN
Connects to a PC using a DP cable.
TOUCH OUT 1
Connects to a PC using an USB cable to enable touch functions.
USB 2(0.5A)
Connect to a USB memory device.
"The USB ports on the product accept a maximum constant current of
0.5A. If the maximum value is exceeded, USB ports may not work.
DVI/HDMI/AUDIO IN
Receives sound from a source device via an audio cable.
AUDIO OUT
Outputs sound to an audio device via an audio cable.
IR IN
Connects to an external IR cable that receives signals from the remote control.
RS232C OUT
Connects to the MDC using an RS232C adaptor (Stereo to Stereo type).
17
QB75N-W
"The color and shape of parts may differ from what is shown.
Specifications are subject to change without notice to improve quality.
Port Description
USB 1 ¨(1.0A)
Connect to a USB memory device.
"The USB ports on the product accept a maximum constant current of
1.0A. If the maximum value is exceeded, USB ports may not work.
RJ45
Connects to MDC using a LAN cable. (10/100 Mbps)
"Use Cat7(*STP Type) cable for the connection.
*Shielded Twist Pair.
RS232C IN
Connects to the MDC using an RS232C adaptor (DB9 to Stereo type).
DVI IN
Connects to a source device using a DVI cable or HDMI-DVI cable.
HDMI IN 1
Connects to a source device using a HDMI cable or HDMI-DVI cable.
HDMI IN 2
TOUCH OUT 1
Connects to a PC using an USB cable to enable touch functions.
USB 2(0.5A)
Connect to a USB memory device.
"The USB ports on the product accept a maximum constant current of
0.5A. If the maximum value is exceeded, USB ports may not work.
DVI/HDMI AUDIO IN
Receives sound from a source device via an audio cable.
AUDIO OUT
Outputs sound to an audio device via an audio cable.
IR IN
Connects to an external IR cable that receives signals from the remote control.
RS232C OUT
Connects to the MDC using an RS232C adaptor (Stereo to Stereo type).
18
Tray
"The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
Port Description
USB (PC)
Connect to a USB memory device.
1
Use an USB cable between the USB (PC) port on the product and a USB port on a PC to connect them.
2
Insert an USB storage device to the USB 3 ¨ port.
USB 3 ¨
HDMI IN 3
Connects to a source device using a HDMI cable or HDMI-DVI cable.
TOUCH OUT 2
Connects to a PC using an USB cable to enable touch functions.
QUICK MENU
If you press the QUICK MENU button while the screen is on, the main menu appears at the bottom of the screen.
POWER
Turns the product on or off.
Remote sensor
Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function.
19
Using the touch function
"The color and shape of parts may differ from what is shown. Specifications are subject to
change without notice to improve quality.
USB cable
1
To use the touch function with a Network box (sold separately) or computer connected to the
product, use the USB cable to connect the TOUCH OUT port on the product to the USB port
on the Network box or computer.
2
If you connect the TOUCH OUT port to a PC that uses multiple monitors, the touch function
operates only on the primary monitor.
Anti-theft Lock
"An anti-theft lock allows you to use the product securely even in public places.
"The locking device shape and locking method depend on the manufacturer. Refer to the user
guide provided with your anti-theft locking device for details.
"The following images are for reference only. Real-life situations may differ from what is
shown in the images.
"This function may not be supported depending on the model.
To lock an anti-theft locking device:
1
Fix the cable of your anti-theft locking device to a heavy object such as a desk.
2
Put one end of the cable through the loop on the other end.
3
Insert the locking device into the anti-theft lock slot at the back of the product.
4
Lock the locking device.
– An anti-theft locking device can be purchased separately.
– Refer to the user guide provided with your anti-theft locking device for details.
– Anti-theft locking devices can be purchased at electronics retailers or online.
20
HOME
MENU
POWER
OFF
VOL
CH
MagicInfo
Player I
.QZ
1
ABC
2
DEF
3
GHI
4
JKL
5
MNO
6
SYMBOL
0
PRS
7
TUV
8
WXY
9
MUTE
DEL-/--
SOURCE
CH LIST
Power off the product.
Number buttons
Use to enter a PIN, enter a Date, etc.
Mute the sound.
•Unmuting the sound: Press MUTE again
or press the volume control(+ VOL -)
button.
Display or hide the onscreen display menu, or
return to the previous menu.
Power on the product.
Adjust the volume.
Change the input source.
"Remote control button functions
may differ for different products.
Remote Control
"Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
"A button without a description in the image below is not supported on the product.
21
TOOLS
INFO
SET
UNSET
LOCK
PC
A
DVI
B
HDMI
C
DP
D
EXITRETURN
IR control
Move to the upper, lower, left or right menu,
or adjust an option's setting.
Confirm a menu selection.
Exit the current menu.
It sets Safety Lock function.
•To unlock: Press the button again.
Return to the previous menu.
"Remote control button functions
may differ for different products.
"Remove batteries when the remote
control is not to be used for an
extended period of time.
To place batteries in the remote control (AAA x 2)
22
Before Installing the Product (Installation
Guide)
To prevent injury, this apparatus must be securely attached to the floor/wall in accordance
with the installation instructions.
•Ensure that an authorized installation company installs the wall mount.
•Otherwise, it may fall and cause personal injury.
•Make sure to install the specified wall mount.
Tilting Angle
"Contact Samsung Customer Service Center for further details.
"This model is designed for use in landscape orientation only.
•The product can be tilted at a maximum angle of 5° from a
perpendicular wall surface.
5°
"Do not use this model installed on a ceiling, floor, or table.
Ventilation
"Contact Samsung Customer Service Center for further details.
Installation on a Perpendicular Wall
A Minimum 40 mm
B Ambient temperature: Under 35 °C
"When installing the product on a perpendicular wall, allow at least
40 mm of space between the product and wall surface for ventilation
and ensure that the ambient temperature is kept below 35 °C.
A
B
Installation on an Indented Wall
A Minimum 40 mm
B Minimum 70 mm
C Minimum 50 mm
D Minimum 50 mm
E Ambient temperature: Under 35 °C
"When installing the product on an indented
wall, allow at least the space specified
above between the product and wall for
ventilation and ensure that the ambient
temperature is kept below 35 °C.
B
D
C
D
B
E
A
C
23
Installing the Wall Mount Preparing before installing Wall-Mount
To install a wall-mount from another manufacturer, use the Holder-Ring.
Installing the Wall Mount
•The wall mount kit (sold separately) allows you to mount the product on the wall.
•The provided image is only for reference. For detailed information on installing the wall mount, see instructions
provided with the wall mount.
•We recommend you contact a technician for assistance when installing the wall mount bracket.
•Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select
to install the wall mount on your own.
24
Wall Mount Kit Specications (VESA)
"Install your wall mount on a solid wall perpendicular to the floor. To
install the product on the other wall area, contact the nearest agency.
If you install the product on a slanted wall, it may fall and result in
severe personal injury.
•Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are
provided.
•Do not use screws that are longer than the standard length or do not comply with the VESA standard screw
specifications. Screws that are too long may cause damage to the inside of the product.
•For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may
differ depending on the wall mount specifications.
•Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to
personal injury. Samsung is not liable for these kinds of accidents.
•Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is
used or the consumer fails to follow the product installation instructions.
•Do not mount the product at more than a 5 degree tilt.
•Always have at least two people mount the product on a wall.
•Standard dimensions for wall mount kits are shown in the table below.
VESA screw hole specs (A * B) in
millimeters (inches) Standard Screw Quantity
400 × 400 (15.7 × 15.7) M8 4
"Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to electric
shock.
25
Using a touchscreen monitor
Chapter 03
Touchscreen monitor
Control a PC by tapping the screen instead of using an input device such as a keyboard or mouse.
The touchscreen functions by detecting a minute electric current that runs through your body
(capacitive). Make sure to use the surface of your finger tip when tapping the screen.
Read below before using the product
•Take extra care to ensure an electrical substance does not contact the screen. The screen
may not function properly if there is static.
•Do not press hard on the touchscreen with your finger tip. Do not use a sharp object when
tapping the screen. The screen may break or get damaged.
•Do not tap the screen while wearing a glove, with a dirty finger, or using something sharp
such as your fingernail or a ballpoint pen. The screen may not function properly.
•Take extra care to ensure the screen does not contact moisture. The touch sensor may not
function properly.
•Displaying a still image on the screen for an extended period of time may cause after images
(screen degradation) or stains. Switch off the screen when not in use.
•When using your palm as an eraser, put your fingers
together.
26
Connecting the touchscreen monitor
"The supported ports may vary depending on the model.
Connecting to a PC
1
Connect your PC to the product using a HDMI or HDMI-DVI cable.
"Use the appropriate cable for the port to connect to.
• Supported video ports: HDMI, DP(DisplayPort), DVI
Connecting the devices using a HDMI cable
HDMI IN
Connecting the devices using a HDMI-DVI cable
HDMI IN
2
Connect the power cable from the product to the power outlet.
3
Connect the TOUCH OUT port on the product to a USB port on the PC using the USB cable.
"TOUCH OUT 1 operates when the current screen is set to HDMI 1, HDMI 2, DisplayPort, or
DVI.
"TOUCH OUT 2 operates when the current screen is set to HDMI 3.
TOUCH OUT 1, TOUCH OUT 2
"If touchscreen control is not available after the devices are connected
– Make sure to connect the HDMI or HDMI-DVI cable before connecting the USB cable.
– If touchscreen control is still unavailable after the cables are connected properly,
disconnect the USB cable and then connect it again.
27
Conguring the touchscreen monitor settings
To properly use the touch function of the product in Windows, go to Tablet PC Settings and calibrate the product.
"First connect the touchscreen monitor before configuring the following settings.
"The maximum number of touchscreen monitors that can be connected simultaneously varies, depending on the operating system and graphics card settings.
"If Tablet PC Settings is not found in Control Panel, search for Tablet PC Settings from Search Control Panel.
Calibration
"Instructions below are for Windows 8. The same method applies to both Windows 7,
Windows 8 and Windows 10.
"After changing the Picture Size from the OSD menu, you may need to calibrate the picture
settings again.
"In the occurrence of an error during calibration, go to Tablet PC Settings→theDisplay tab.
Tap Reset, and calibrate again.
1
In the Display tab, select Setup under Configure.
2
Tap the page displayed on the product with your finger.
"In dual monitor mode: If the following page does not appear on the product, press the
Enter key to display the page.
Touch this screen to identity it as the touchscreen.
If this is not the Tablet PC screen, press Enter to move to the next screen. To close the tool, press Esc.
28
3
Select the product from Display under Display options. Next, select Calibrate.
4
Perform calibration following the onscreen instructions displayed as shown in the image.
To provide calibration samples, tap the crosshair each
time that it appears on the screen.
Right-click anywhere on the screen to return to the
last calibration point. Press the Esc button to close
the tool. Do not change your screen orientation until
you have completed the calibration process.
5
After calibration is complete, the message Do you want to save the calibration data?
appears. Select Yes.
Digitizer Calibration Tool
Yes No
Do you want to save the calibration data?
6
The touchscreen monitor has been calibrated successfully.
"Selecting Reset will remove the calibration data.
29
Main Menu
2 10
Whiteboard Whiteboard Reset All
Open Working Screen
Buttons Description
Sub Menu
Available menu items depend on the mode.
•Whiteboard:
•Document/Image Viewer:
•Player:
"For detailed menu for each mode, see Quick Guide under More ( ).
Launch Whiteboard.
View and select content from the internal/external storage, change the
connected source, or launch an installed application.
Change the current screen to another screen or close a screen.
Buttons Description
More: View more options, such as Email, Adjust Volume, Quick Guide, Settings.
•Email: Send email messages.
•Adjust Volume: Adjust the volume.
•Quick Guide: View details about how to use the device.
•Settings: Access the settings menu.
View the name of the current file in use or the current input mode name (source
name).
View the current time.
"When the user taps the clock( ), the Clock Set will be displayed.
All unsaved whiteboard data will be deleted and all open windows will be
closed.
Change the position of the main menu to the selected area.
30
Controlling the screen
Touchscreen gestures
Using touchscreen gestures is similar to using a mouse.
Tap
Lightly tap the screen.
Use this gesture to select a feature or menu item.
"It is similar to clicking on a mouse.
Drag
Lightly touch and drag in any direction on the screen.
Use this gesture to move in a specific direction on a web page, map or photo.
"It is similar to dragging a mouse.
Double tap
Tap the screen twice.
Use this gesture to run the selected program.
"It is similar to double-clicking on a mouse.
31
Flick
Flick your finger on the screen as shown in the image.
Use this gesture to go to the previous or next picture or web page.
Zoom in/out
Spread or pinch your fingers on the screen as shown in the image.
Use these gestures to zoom in or out respectively on a web page, map or photo.
Notes
•To increase the touch input accuracy, enlarge the font or icons.
•Use a mouse as an additional input method in touchscreen mode for more precise control.
•For details on how to use the Whiteboard icons, tap the icon at the bottom of the screen,
and then tap Quick Guide.
32
Connecting and Using a Source Device
Before Connecting
Pre-connection Checkpoints
"Also refer to the user guide for the source device you want to connect with.
The number and location of ports available on the source device may vary.
"Do not connect the power cable until all connections are completed.
Connecting the power cable during connection may damage the product.
"Check the types of ports of the product you want to connect.
"We recommend using authorized cables for HDMI or DP cable connections.
Connecting to a PC
•Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
•A PC can be connected to the product in a variety of ways.
Select a connection method suitable for your PC.
Connection Using an HDMI Cable
"Connecting parts may differ in depending on the model.
HDMI IN
Chapter 04
33
Connection Using an DP Cable
"Connecting parts may differ in depending on the model.
DP IN
•Precautions for using DP
"Some graphics cards that are not compliant with the DP standard may prevent the
Windows Booting/Bios screen from being displayed when the product is in power-saving
mode. If this is the case, make sure to turn on the product first before turning on your
PC.
"Using a DP cable that is not VESA compliant may cause the product to function
improperly. Samsung Electronics shall not be held responsible for any issues from using
a cable that is not VESA compliant.
Make sure to use a DP cable that is VESA compliant.
"To use the optimal resolution (3840 x 2160 @ 60Hz) when the input source is
DisplayPort, using a DP cable shorter than 5m is recommended.
"Disabling power-saving mode when the input source is DisplayPort may import new
resolution information and reset the task window size or location.
Connection Using a DVI Cable (Digital type)
"Connecting parts may differ in depending on the model.
DVI IN
DVI/HDMI AUDIO IN
•You can use the DVI port on the product as an HDMI port by using a DVI-HDMI adapter.
•When connecting the product (DVI) to a computer (HDMI) using a DVI-HDMI adaptor,
configure the settings as shown below to use the video and audio from the computer.
– Change Soundsetting→fromHDMI Sound to AV(HDMI)
HDMI
DVI IN
34
Connection Using an HDMI-DVI Cable
" Connecting parts may differ in depending on the model.
After connecting a computer to the product with an HDMI-DVI cable, make sure to configure the
settings as shown below to enable the video and audio from the computer.
•Sound→setHDMI Sound to PC(DVI)
DVI/HDMI AUDIO IN
HDMI IN
35
Connecting to a Video Device
•Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
•You can connect a video device to the product using a cable.
"Press the SOURCE button on the remote control to change the source.
"When using the touch function, connect the external device to the product, tap Open, and
then select the connected external device while the product is turned on.
Connection Using an HDMI-DVI Cable
"Connecting parts may differ in depending on the model.
"Supported resolutions include 1080p (50/60Hz), 720p (50/60Hz), 480p, and 576p.
"Make sure to connect the same color connectors together. (white to white, red to red, etc.)
•Audio will not be enabled if the product is connected to a video device using an HDMI-DVI
cable. To resolve this, additionally connect an audio cable to the audio ports on the product
and video device.
DVI/HDMI AUDIO IN
HDMI IN
•After connecting a video device to the product with an HDMI-DVI cable, make sure to
configure the settings as shown below to enable the video and audio from the video device.
– Sound→setHDMI Sound to AV(HDMI)
"You can use the DVI port on the product as an HDMI port by using a DVI-HDMI adapter.
DVI IN
36
Connection Using an HDMI Cable
"Connecting parts may differ in depending on the model.
Using an HDMI Cable or HDMI to DVI Cable (UHD 30Hz)
•An HDMI cable supports digital video and audio signals, and does not require an audio cable.
•The picture may not display normally (if at all) or the audio may not work if an external
device that uses an older version of HDMI mode is connected to the product. If such a
problem occurs, ask the manufacturer of the external device about the HDMI version and, if
out of date, request an upgrade.
•Be sure to use an HDMI cable with a thickness of 14 mm or less.
•Be sure to purchase a certified HDMI cable. Otherwise, the picture may not display or a
connection error may occur.
•A basic high-speed HDMI cable or one with ethernet is recommended.
This product does not support the ethernet function via HDMI.
HDMI IN
Connecting to an Audio System
"Connecting parts may differ in depending on the model.
"Make sure to connect the same color connectors together. (white to white, red to red, etc.)
AUDIO OUT
Connecting the LAN Cable
"Connecting parts may differ in different products.
RJ45
•Use Cat7(*STP Type) cable for the connection. (10/100 Mbps)
*Shielded Twist Pair
37
Changing the Input source
Open
•Using the remote control: SOURCE
•Using touchscreen control mode: Open
IWB S5 Web
Browser
Screen
Mirroring
Remote
Workspace
HDMI 1
USB
Internal
Storage
HDMI 2 HDMI 3 DisplayPort DVI
Applications
Open
Source
Storage
"The displayed image may differ depending on the model.
Applications
•IWB S5 / Web Browser / Screen Mirroring / Remote Workspace
Source
Source allows you to select a variety of sources and change source device names.
You can display the screen of a source device connected to the product. Select a source from source list to display
the screen of the selected source.
"If using the remote control, connect an external device and press SOURCE on the remote control to select the
device.
"When using the touch function, connect the external device to the product, tap Open, and then select the
connected external device while the product is turned on.
"The screen may not display correctly if an incorrect source is selected for the source device you want to convert
to.
"If there is no input from the selected external source device, the screen switches to the whiteboard after 30
seconds.
•HDMI 1 / HDMI 2 / HDMI 3 / DisplayPort / DVI
"Available source devices may vary depending on the product.
Storage
•Internal Storage / USB
"This menu is not displayed when you press the SOURCE button on the remote control.
38
Remote Workspace
SOURCE→ Remote Workspace→ENTER E
This function allows you to connect your product to a remote PC or a cloud server.
Enter the address of the PC or cloud server you want to connect to. Then, follow the on-screen
instructions.
"Make sure that the product is connected to the network.
"This function is supported when the operating system of the PC or cloud server is Windows
Vista or later.
"This function may not be supported depending on the model.
39
Cable Connection
RS232C Cable
Interface
RS232C (9 pins)
Pin
TxD (No.2), RxD (No.3), GND (No.5)
Bit rate
9600 bps
Data bits
8 bit
Parity
None
Stop bit
1 bit
Flow control
None
Maximum length
15 m (only shielded type)
•Pin assignment
1 2 3 4 5
6 7 8 9
5 4 3 2 1
9 8 7 6
<Male type> <Female type>
Pin Signal
1
Detect data carrier
2
Received data
3
Transmitted data
4
Prepare data terminal
5
Signal ground
Pin Signal
6
Prepare data set
7
Send request
8
Clear to send
9
Ring indicator
Control multiple display devices connected to a PC simultaneously.
Multiple Display Control
Chapter 05
40
•RS232C cable
Connector: 9-Pin D-Sub to Stereo Cable
5
16
9
-P2-
1
2
3
-P1-
-P1- -P1- -P2- -P2-
Male type
Rx 3 1Tx STEREO
Tx 22 Rx PLUG
Gnd 5 3 Gnd (3.5ø)
LAN Cable
•Pin assignment
12345678
Pin No Standard Color Signal
1
White and orange TX+
2
Orange TX-
3
White and green RX+
4
Blue NC
5
White and blue NC
6
Green RX-
7
White and brown NC
8
Brown NC
41
•Connector : RJ45
Direct LAN cable (PC to HUB)
RJ45
HUB
P1
P1P2
P2
Signal P1 P2 Signal
TX+ 11TX+
TX- 22TX-
RX+ 33RX+
RX- 66RX-
Cross LAN cable (PC to PC)
RJ45 P1 P2
RJ45
Signal P1 P2 Signal
TX+ 13RX+
TX- 26RX-
RX+ 31TX+
RX- 62TX-
42
Connection
"Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the
product.
•Connection 1
RS232C IN RS232C OUT RS232C IN RS232C OUT RS232C IN RS232C OUT RS232C IN RS232C OUT
Monitor 1 Monitor 2 Monitor 3 Monitor 4
PC
•Connection 2
RJ45RJ45 RJ45 RJ45
5 4 3 2 1
Monitor 2Monitor 1
PC
Monitor 3
•Connection 3
RS232C OUT RS232C IN RS232C OUT RS232C IN RS232C OUT RS232C IN RS232C OUTRJ45RJ45
Monitor 1 Monitor 2 Monitor 3 Monitor 4
PC
43
Control Codes
Viewing control state (Get control command)
Header Command ID Data length Checksum
0xAA Command type 0
Controlling (Set control command)
Header Command ID Data length Data Checksum
0xAA Command type 1 Value
Command
No. Command type Command Value range
1
Power control 0x11 0~1
2
Volume control 0x12 0~100
3
Input source control 0x14 -
4
Screen size control 0x19 0~255
5
Safety Lock 0x5D 0~1
•All communications take place in hexadecimals. The checksum is calculated by adding up
all values except the header. If a checksum adds up to be more than 2 digits as shown below
(11+FF+01+01=112), the first digit is removed.
E.g. Power On & ID=0
Header Command ID Data length Data 1 Checksum
0xAA 0x11 1 "Power"
Header Command ID Data length Data 1 12
0xAA 0x11 1 1
•To control all devices connected by a serial cable simultaneously irrespective of IDs, set the
ID as "0xFE" and transmit commands. Commands will be executed by each device but ACK
will not respond.
44
Power control
•Function
A product can be powered on and off using a PC.
•Viewing power state (Get Power ON / OFF Status)
Header Command ID Data length Checksum
0xAA 0x11 0
•Setting power ON/Off (Set Power ON / OFF)
Header Command ID Data length Data Checksum
0xAA 0x11 1 "Power"
"Power": Power code to be set on a product.
1:PowerON
0:PowerOFF
•Ack
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'A' 0x11 "Power"
"Power": Power code to be set on a product.
•Nak
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'N' 0x11 "ERR"
"ERR" : A code showing what error has occurred.
Volume control
•Function
The volume of a product can be adjusted using a PC.
•Viewing volume state (Get Volume Status)
Header Command ID Data length Checksum
0xAA 0x12 0
•Setting the volume (Set Volume)
Header Command ID Data length Data Checksum
0xAA 0x12 1 "Volume"
"Volume": Volume value code to be set on a product. (0-100)
•Ack
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'A' 0x12 "Volume"
"Volume": Volume value code to be set on a product. (0-100)
•Nak
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'N' 0x12 "ERR"
"ERR" : A code showing what error has occurred.
45
Input source control
•Function
The input source of a product can be changed using a PC.
•Viewing input source state (Get Input Source Status)
Header Command ID Data length Checksum
0xAA 0x14 0
•Setting the input source (Set Input Source)
Header Command ID Data length Data Checksum
0xAA 0x14 1 "Input Source"
"Input Source": An input source code to be set on a product.
0x18 DVI
0x0C Input source
0x20 MagicInfo
0x1F DVI_video
0x21 HDMI1
0x22 HDMI1_PC
0x23 HDMI2
0x24 HDMI2_PC
0x25 DisplayPort
"DVI_video, HDMI1_PC and HDMI2_PC cannot be used with the Set command. They only
respond to "Get" commands.
"MagicInfo is only available with models that contain the MagicInfo function.
•Ack
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'A' 0x14 "Input
Source"
"Input Source": An input source code to be set on a product.
•Nak
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'N' 0x14 "ERR"
"ERR" : A code showing what error has occurred.
46
Screen size control
•Function
The screen size of a product can be changed using a PC.
•Viewing the screen size (Get Screen Size Status)
Header Command ID Data length Checksum
0xAA 0x19 0
•Ack
Header Command ID Data
length
Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'A' 0x19 "Screen Size"
"Screen Size": product screen size (range: 0 – 255, unit: inch)
•Nak
Header Command ID Data
length
Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'N' 0x19 "ERR"
"ERR": A code showing what error has occurred
Safety Lock
•Function
PC can be used to turn the Safety Lock On function on or off on a product.
This control is available regardless of whether or not the power is turned on.
•Viewing the safety lock state (Get Safety Lock Status)
Header Command ID Data length Checksum
0xAA 0x5D 0
•Enabling or disabling safety lock (Set Safety Lock Enable / Disable)
Header Command ID Data length Data Checksum
0xAA 0x5D 1 "Safety Lock"
"Safety Lock": Safety lock code to be set on a product
1:ON
0:OFF
•Ack
Header Command ID Data
length
Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'A' 0x5D "Safety Lock"
"Safety Lock": Safety lock code to be set on a product
•Nak
Header Command ID Data
length
Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'N' 0x5D "ERR"
"ERR": A code showing what error has occurred
47
Using MDC
Multiple display control "MDC" is an application that allows you to easily control multiple
display devices simultaneously using a PC.
For details on how to use the MDC program, refer to Help after installing the program. The MDC
program is available on the website. (http://displaysolutions.samsung.com)
"If you press the On or Off button located at the top left of the screen, the product checks its
status for about one minute. To run other commands, try after the one minute.
"For details on how to connect devices for multiple display control, refer to page 42.
MDC Program Installation/Uninstallation
"Installing and uninstalling steps can vary depending on the OS.
Installation
"MDC installation can be affected by the graphics card, mother board and network
conditions.
1
Click the MDC Unified installation program.
2
Click "Next".
3
When the "Welcome to the InstallShield Wizard for MDC_Unified" screen appears, click
"Next".
4
In the "License Agreement" window displayed, select "I accept the terms in the license
agreement" and click "Next".
5
In the displayed "Customer Information" window, fill out all the information fields and click
"Next".
6
In the displayed "Destination Folder" window, select the directory path you want to install
the program in and click "Next".
"If the directory path is not specified, the program will be installed in the default
directory path.
7
In the displayed "Ready to Install the Program" window, check the directory path to install
the program in and click "Install".
8
Installation progress will be displayed.
9
Click "Finish" in the displayed "InstallShield Wizard Complete" window.
"Select "Launch the program" and click "Finish" to run the MDC program immediately.
10
The MDC Unified shortcut icon will be created on the desktop after installation.
"The MDC execution icon may not be displayed depending on the PC system or product
specifications.
"Press F5 if the execution icon is not displayed.
Uninstallation
1
Select Settings→Control Panel on the Start menu and double-click Add/Delete Program.
2
Select MDC Unified from the list and click Change/Remove.
48
Screen Adjustment
Configure the Picture settings (Backlight, Color Tone, etc.).
The layout of the Picture menu options may vary depending on the product.
Picture Mode
MENU m→Picture→Picture Mode→ENTER E
·
·
·
·
·
·
Picture
Picture Mode Shop & Mall
Backlight
Contrast
Brightness
Sharpness
Color
Tint (G/R)
100
70
45
65
50
G50 / R50
"The displayed image may differ depending on the model.
"If HDR+ Mode is set to On, Picture Mode is disabled.
Select a picture mode (Picture Mode) suitable for the environment where the product will be used.
Video/Image mode improves the picture quality of the video device. Text mode improves the picture quality of the
computer.
•Shop & Mall
Suitable for shopping malls.
– Select either Video/Image or Text depending on the picture mode.
•Office & School
Suitable for offices and schools.
– Select either Video/Image or Text depending on the picture mode.
•Terminal & Station
Suitable for bus terminals and train stations.
– Select either Video/Image or Text depending on the picture mode.
•Video Wall
Suitable for environments where videowall display are used.
– Select either Video/Image or Text depending on the picture mode.
•Calibration
In this mode, the brightness, color, gamma and uniformity settings customized using the color calibration
program Color Expert are applied.
– To apply the Calibration mode properly, make sure you configure the picture quality settings, such as
brightness, color, gamma and uniformity, using the color calibration program Color Expert.
– To download the Color Expert program, visit www.samsung.com/displaysolutions.
Chapter 06
49
Backlight / Contrast / Brightness
/ Sharpness / Color / Tint (G/R)
MENU m→Picture→ENTER E
·
·
·
·
·
·
Picture
Picture Mode Shop & Mall
Backlight
Contrast
Brightness
Sharpness
Color
Tint (G/R)
100
70
45
65
50
G50 / R50
"The displayed image may differ depending on the model.
Your product has several options for adjusting picture quality.
"You can adjust and store settings for each external device you have connected to the product.
"Lowering picture brightness reduces power consumption.
"To adjust Color and Tint (G/R), set Picture Mode to Video/Image.
50
Color Temperature
MENU m→Picture→Color Temperature→ENTER E
Picture
Color Temperature 10000 K
"The displayed image may differ depending on the model.
It sets color temperature. The value and temperature increase simultaneously, so the ratio of blue color rises. (Range:
2800K–16000K)
"Enabled when Color Tone is set to Off.
"If Picture Mode is set to Calibration, Color Temperature is disabled.
51
White Balance
MENU m→Picture→White Balance→ENTER E
Picture
White Balance
"The displayed image may differ depending on the model.
Adjust the color temperature of the picture so that white objects appear brighter.
2 Point
Adjust red, green, and blue luminosity levels in two sections for precise white balance optimization.
•R-Offset / G-Offset / B-Offset: Adjust the proportion of each of red, green and blue colors in dark areas.
•R-Gain / G-Gain / B-Gain: Adjust the proportion of each of red, green and blue colors in bright areas.
•Reset: Suitable for environments where videowall display are used.
20 Point Settings
Controls the white balance in 20 point interval by adjusting the red, green, and blue brightness.
20 Point
Adjust red, green, and blue luminosity levels in twenty sections for precise white balance optimization.
•Off ( ) / On ( )
•Interval: Select interval to adjust.
•Red: Adjust the red level.
•Green: Adjust the green level.
•Blue: Adjust the blue level.
•Reset: Restore the current level's 20 point White Balance to the default values.
"Some external devices may not support this function.
52
Gamma
MENU m→Picture→Gamma→ENTER E
·
Picture
Gamma
BT.1886
BT.1886
0
"The displayed image may differ depending on the model.
Adjust the primary color intensity.
•HLG / ST.2084 / BT.1886
"If Picture Mode is set to Calibration, Gamma is disabled.
"The HLG, ST.2084, and BT.1886 sub functions of Gamma vary depending on the input picture and the HDR+
Mode value. When HDR+ Mode is set to On, all of HLG, ST.2084, and BT.1886 are available.
HLG / ST.2084 / BT.1886
Adjust the HLG, ST.2084, BT.1886 levels of the picture.
Calibrated Value
MENU m→Picture→Calibrated Value→ENTER E
Picture
Calibrated Value Don't Apply
"The displayed image may differ depending on the model.
Select whether to apply the brightness, color, gamma and uniformity settings customized using the color calibration
program Color Expert to the Information and Advertisement modes.
•Don't Apply / Apply
"To download the Color Expert program, visit www.samsung.com/displaysolutions.
"If Picture Mode is set to Calibration, Calibrated Value is disabled.
53
Advanced Settings
MENU m→Picture→Advanced Settings→ENTER E
Advanced Settings
Contrast Enhancer
Black Tone
Flesh Tone
RGB Only Mode
Color Space Settings
HDMI UHD Color
Motion Lighting
Medium
Darker
0
Off
Native
Off
"The displayed image may differ depending on the model.
"If Picture Mode is set to Calibration, Advanced Settings is disabled.
Contrast Enhancer
Automatically balance the contrast to prevent excessive differences between bright and dark areas.
•Off / Low / Medium / High
"If Picture Mode is set to Video Wall, Contrast Enhancer is disabled.
Black Tone
Select the black level to adjust the screen depth.
•Off / Dark / Darker / Darkest
Flesh Tone
Adjust the flesh tone color by increasing or decreasing red levels.
"Enabled when Picture Mode is set to Video/Image.
RGB Only Mode
Fine-tune the saturation and tint of the red, green, and blue color channels.
•Off / Red / Green / Blue
54
Advanced Settings
Color Space Settings
HDMI UHD Color
Motion Lighting
HDR+ Mode
Native
Off
Off
"The displayed image may differ depending on the model.
Color Space Settings
Configure color space settings to refine the spectrum of colors on your screen.
"Enabled when Picture Mode is set to Video/Image.
Color Space
Choose a color space.
•Auto / Native / Custom
"To adjust Color, Red, Green, Blue and Reset, set Color Space to Custom.
HDMI UHD Color
Enable to optimize picture quality for HDMI UHD connection.
•HDMI1 (Off ( ) / On ( ))
•HDMI2 (Off ( ) / On ( ))
"It supports only the models with UHD resolution.
Motion Lighting
Reduces power consumption by reducing screen brightness when the picture on the screen is in motion.
•Off / On
HDR+ Mode
Automatically provide an optimal HDR effect based on the video source.
•Off / On
55
Picture Options
MENU m→Picture→Picture Options→ENTER E
Picture Options
Color Tone
Digital Clean View
HDMI Black Level
Film Mode
Dynamic Backlight
Off
Auto
Auto2
On
"The displayed image may differ depending on the model.
Color Tone
If Picture Mode is set to Text
•Off / Cool / Standard / Warm
If Picture Mode is set to Video/Image
•Off / Cool / Standard / Warm1 / Warm2
"If Picture Mode is set to Calibration, Color Tone is disabled.
"Settings can be adjusted and stored for each external device connected to an input on the product.
Digital Clean View
Reduce picture noise to avoid distractions such as flickering.
•Off ( ) / On ( )
"If Picture Mode is set to Calibration, Digital Clean View is disabled.
"Enabled when Picture Mode is set to Video/Image.
56
Picture Options
Color Tone
Digital Clean View
HDMI Black Level
Film Mode
Dynamic Backlight
Off
Auto
Auto2
On
"The displayed image may differ depending on the model.
HDMI Black Level
Adjust the black level to optimize the HDMI picture brightness and contrast.
•Normal / Low / Auto
Film Mode
Make frame transitions from older video sources smoother. This function is only available when the input signal is
HDMI (1080i).
•Off / Auto1 / Auto2
"Enabled when Picture Mode is set to Video/Image.
Dynamic Backlight
Automatically adjust the backlight to provide the best possible screen contrast under the current conditions.
•Off / On
"The default values of the Dynamic Backlight function in each Picture Mode are as follows:
Dynamic Backlight Picture Mode Picture Mode settings
Off Shop & Mall, Office & School, Terminal &
Station, Video Wall
Text
Video Wall Video/Image
Calibration -
On Shop & Mall, Office & School, Terminal &
Station
Video/Image
57
Picture Size Settings
MENU m→Picture→Picture Size Settings→ENTER E
·
·
Picture Size Settings
Picture Size 16:9Standard
Off
Fit to Screen
Zoom and Position
"The displayed image may differ depending on the model.
Choose size and aspect ratio picture displayed on screen.
Picture Size
Different screen adjustment options are displayed depending on the current input source.
"Available functions may differ depending on the model.
"Supported picture sizes differ with the input signal.
•16:9 Standard: Sets the picture to 16:9 Standard wide mode.
•Custom: Changes the resolution to suit the user's preferences.
•4:3: Sets the picture to basic (4:3) mode.
"Do not set your product to 4:3 format for a long time.
The borders displayed on the left and right, or top and bottom of the screen may cause image retention
(screen burn) which is not covered by the warranty.
Fit to Screen
Expand the picture to fit the screen. When selected, the full program image will be displayed. No part of the image
will be cut off.
"This function may not be supported depending on the Picture Size setting.
•Off / On / Auto
Zoom and Position
Adjust the picture size and position. This option is available when the input source is set to DVI, HDMI 1, HDMI 2,
HDMI 3 (1080i/1080p), DisplayPort. Picture Size must be set to Custom for the option to be available.
"If you want to reset the picture to its original position, select Reset in the Zoom and Position screen. The picture
will be set to its default position.
"Available source devices may vary depending on the product.
58
Reset Picture
MENU m→Picture→Reset Picture→ENTER E
Picture
Reset Picture
"The displayed image may differ depending on the model.
Resets your current picture mode to its default settings.
59
OnScreen Display
Screen Protection
MENU m→OnScreen Display→Screen Protection→ENTER E
Screen Protection
Auto Protection Time
Screen Burn Protection
Off
"The displayed image may differ depending on the model.
Auto Protection Time
If the screen displays a still image for a certain period of time you define, the product activates the screen saver to
prevent the formation of burnt in ghost images on the screen.
•Off / 2 hours / 4 hours / 6 hours / 8 hours / 10 hours
Screen Burn Protection
To reduce the possibility of screen burn, this unit is equipped with Screen Burn Protection screen burn prevention
technology.
Screen Burn Protection moves the picture slightly on the screen.
Pixel Shift
Minimize image retention by finely moving pixels horizontally or vertically.
•Pixel Shift (Off ( ) / On ( ))
"Horizontal, Vertical and Time are enabled only when Pixel Shift is set to On.
•Horizontal: Sets how many pixels the screen moves horizontally.
•Vertical: Sets how many pixels the screen moves vertically.
•Time: Set the time interval for performing the horizontal or vertical movement, respectively.
Chapter 07
60
Available Pixel Shift Settings and Optimum Settings.
Available Settings Optimum Settings
Horizontal (pixels)
0 ~ 4 4
Vertical (pixels)
0 ~ 4 4
Time (minute)
1 minute ~ 4 minutes 4 minutes
"The Pixel Shift value may differ depending on the model.
"Displaying a still image or a 4:3 output for an extended period of time may cause image retention. This is not a
defect in the product.
61
Screen Burn Protection
Pixel Shift
Timer
Immediate Display Off
"The displayed image may differ depending on the model.
Timer
You can set the timer for Screen Burn Protection.
The Screen Burn Protection feature stops automatically after a specified period of time.
Timer
Off
Repeat: Display the image retention-preventive pattern set in Mode at specified time intervals(Period).
Interval: Display the image retention-preventive pattern set in Mode for a specified period of time (from Start Time
to End Time).
"Mode, Period, Time, Start Time and End Time are enabled only when Timer is set to Repeat or Interval.
•Mode: Select a screen protective pattern to display.
– Pixel: Pixels on the screen alternate black continuously.
– Rolling Bar: A vertical bar moves left to right.
– Fading Screen: The entire screen becomes brighter, then darker.
"The Rolling Bar and Fading Screen patterns appear only once regardless of the specified repeat period or
time.
•Period: Specify the time interval to activate the Screen Burn Protection function.
"The option is enabled when Repeat is selected for Timer.
•Time: Specify the duration to keep the Screen Burn Protection function on.
"Enabled when Timer is set to Repeat and Mode is set to Pixel.
•Start Time: Set the start time to activate the screen protection function.
"The option is enabled when Interval is selected for Timer.
•End Time: Set the end time to deactivate the screen protection function.
"The option is enabled when Interval is selected for Timer.
62
Screen Burn Protection
Pixel Shift
Timer
Immediate Display Off
"The displayed image may differ depending on the model.
Immediate Display
Select the screen saver you want to display immediately.
•Off / Pixel / Rolling Bar / Fading Screen
Message Display
MENU m→OnScreen Display→Message Display→ENTER E
Message Display
Source Info
MDC Message
On
On
"The displayed image may differ depending on the model.
Source Info
Select whether to display the source OSD when the input source changes.
•Off / On
MDC Message
Select whether to display the MDC OSD when the product is controlled by the MDC.
•Off / On
63
Language
MENU m→OnScreen Display→ Language→ENTER E
OnScreen Display
Language English
"The displayed image may differ depending on the model.
Set the menu language.
"A change to the language setting will only be applied to the onscreen menu display. It will not be applied to
other functions on your PC.
Reset OnScreen Display
MENU m→OnScreen Display→Reset OnScreen Display→ENTER E
OnScreen Display
Reset OnScreen Display
"The displayed image may differ depending on the model.
This option returns the current settings under OnScreen Display to the default factory settings.
64
Sound Adjustment
Configure the Sound settings for the product.
Sound Mode
MENU m→Sound→Sound Mode→ENTER E
Sound
Sound Mode
Balance
Equalizer
HDMI Sound
Sound Output
Auto Volume
Reset Sound
Standard
AV(HDMI)
Internal
"The displayed image may differ depending on the model.
You can select a sound mode to suit your personal preferences.
•Standard: Selects the normal sound mode.
•Music: Emphasizes music over voices.
•Movie: Provides the best sound for movies.
•Clear Voice: Emphasizes voices over other sounds.
•Amplify: Increase the intensity of high-frequency sound to allow a better listening experience for the hearing
impaired.
"If Sound Output is set to External, Sound Mode is disabled.
Chapter 08
65
Balance
MENU m→Sound→Balance→ENTER E
Adjust speaker volume levels for sound balance optimization.
•Balance L/R: Adjusts the balance between the left and right speaker.
•Reset: Resets the balance to its default settings.
"If Sound Output is set to External, Balance is disabled.
Equalizer
MENU m→Sound→Equalizer→ENTER E
Adjust the equalizer to customize the volume and pitch, and enhance the richness of the sound
output.
•100 Hz / 200 Hz / 500 Hz / 1 kHz / 2 kHz / 5 kHz / 10 kHz (Bandwidth Adjustment): Adjusts
the level of specific bandwidth frequencies.
•Reset: Resets the equalizer to its default settings.
"Available only when Sound Mode is set to Standard.
"If Sound Output is set to External, Equalizer is disabled.
HDMI Sound
MENU m→Sound→HDMI Sound→ENTER E
Select whether to hear from AV(HDMI) or PC(DVI).
•AV(HDMI) / PC(DVI)
Sound Output
MENU m→Sound→Sound Output→ENTER E
Select speakers for sound output.
•Internal / External
"When you set Sound Output to External, the products speakers are turned off.
You will hear sound through the external speakers only. When the Sound Output is set to
Internal, both the product speakers and the external speakers are on. You will hear sound
through both.
"If there is no video signal, both the products speakers and the external speakers will be
mute.
66
Auto Volume
MENU m→Sound→Auto Volume→ENTER E
Automatically adjusts the volume level when you change video sources or content so the level
remains the same.
•Off ( ) / On ( )
"To use the volume control of a connected source device, set Auto Volume to Off.
"If Sound Output is set to External, Auto Volume is disabled.
Reset Sound
MENU m→Sound→Reset Sound→ENTER E
Reset all sound settings to the factory defaults.
67
Network
Network Status
MENU m→Network→Network Status→ENTER E
You can check the current network and Internet status.
Open Network Settings
MENU m→Network→Open Network Settings→ENTER E
Configure network settings to connect to an available network.
Network Type
•Wireless / Wired
Chapter 09
The Network functions cannot be configured while the Screen Mirroring function is running.
68
Network Settings (Wired)
Connecting to a Wired Network
There are three ways to attach your product to your LAN using cable.
•You can attach your product to your LAN by connecting the LAN port on the back of your
product to an external modem using a LAN cable.
See the diagram below.
The Modem Port on the Wall
Modem Cable LAN Cable
External Modem
(ADSL / VDSL)
LAN
RJ45
•You can attach your product to your LAN by connecting the LAN port on the back of your
product to an IP Sharer which is connected to an external modem. Use LAN cable for the
connection. See the diagram below.
The Modem Port on the Wall
Modem Cable LAN Cable LAN Cable
External Modem
(ADSL / VDSL)
IP Sharer
(having DHCP server)
LAN
RJ45
•Depending on how your network is configured, you may be able to attach your product to
your LAN by connecting the LAN port on the back of your product directly to a network wall
outlet using a LAN cable.
See the diagram below. Note that the wall outlet is attached to a modem or router
elsewhere in your house.
The LAN Port on the Wall
LAN Cable
LAN
RJ45
If you have a Dynamic Network, you should use an ADSL modem or router that supports
the Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP
automatically provide the IP address, subnet mask, gateway, and DNS values your product
needs to access the Internet so you do not have to enter them manually. Most home networks
are Dynamic Networks.
Some networks require a Static IP address. If your network requires a Static IP address, you
must enter the IP address, subnet mask, gateway, and DNS values manually on your product IP
Settings when you set up the network connection. To get the IP address, subnet mask, gateway,
and DNS values, contact your Internet Service Provider (ISP).
If you have a Windows computer, you can also get these values through your computer.
"You can use ADSL modems that support DHCP if your network requires a Static IP address.
69
Set the network connection to use Internet services such as perform software upgrades.
Automatic Open Network Settings (Wired)
Connect to the network using a LAN cable.
Make sure a LAN cable is connected first.
How to set up automatically
1
Set Network Type to Wired from the Open Network Settings page.
2
The network test screen appears and verifies the network connection.
When the connection has been verified, the “Success! Your device is connected to the
Internet. If you have any problems using online services, please contact your Internet
service provider.” message appears.
"If the connection process fails, check the LAN port connection.
"If the automatic process cannot find the network connection values or if you want to set the
connection manually, go to the next section(Manual Open Network Settings (Wired)).
Manual Open Network Settings (Wired)
Offices may use static IP addresses.
If this is the case, ask the network administrator for the IP address, subnet mask, gateway and
DNS server address. Enter these values manually.
Getting the Network Connection Values
To view the Network connection values on most Windows computers, follow these steps.
1
Right click the Network icon on the bottom right of the screen.
2
In the pop-up menu that appears, click Status.
3
On the dialog that appears, click the Support tab.
4
On the Support Tab, click the Details button. The Network connection values are displayed.
"The path to the settings depends on the installed OS.
How to set up manually
1
Set Network Type to Wired from the Open Network Settings page.
2
The network test screen appears and the verification process starts. Press Cancel. The
verification process stops.
3
Select IP Settings on network connection screen. The IP Settings screen appears.
4
Select the field at the top, press E, and then set IP Setting to Enter manually. Repeat the
entry process for each field in the IP Address.
"Setting IP Setting to Enter manually automatically changes DNS Setting to Enter
manually.
5
When done, select OK at the bottom of the page, and then press E. The network test
screen appears and the verification process starts.
6
When the connection has been verified, the “Success! Your device is connected to the
Internet. If you have any problems using online services, please contact your Internet
service provider.” message appears.
70
Network Settings (Wireless)
Connecting to a Wireless Network
The LAN Port on the Wall
LAN Cable
Wireless IP sharer
(router having DHCP server)
Samsung recommends using IEEE 802.11n. When you play video over a network connection, the
video may not play smoothly.
"Select a channel for the wireless IP sharer that is not currently being used. If the channel set
for the wireless IP sharer is currently being used by another device nearby, this will result in
interference and communication failure.
"Your product supports only the following wireless network security protocols.
If you select the Pure High-throughput (Greenfield) 802.11n mode and the Encryption type is
set to WEP, TKIP or TKIP AES (WPS2Mixed) on your AP or wireless router, Samsung products
will not support a connection in compliance with new Wi-Fi certification specifications.
"If your wireless router supports WPS (Wi-Fi Protected Setup), you can connect to the
network via PBC (Push Button Configuration) or PIN (Personal Identification Number). WPS
will automatically configure the SSID and WPA key in either mode.
"Connection Methods: You can setup the wireless network connection in three ways.
Auto Setup (Using the Auto Network Search function), Manual Setup, Use WPS
Automatic Network Setup (Wireless)
Most wireless networks have an optional security system that requires devices that access the
network to transmit an encrypted security code called an Access or Security key. The Security
key is based on a Pass Phrase, typically a word or a series of letters and numbers of a specified
length you were asked to enter when you set up security for your wireless network. If you use
this method of setting up the network connection, and have a Security key for your wireless
network, you will have to enter the Pass Phrase during the the automatic or manual setup
process.
How to set up automatically
1
Set Network Type to Wireless from the Open Network Settings page.
2
The Network function searches for available wireless networks. When done, it displays a list
of the available networks.
In the list of networks, press the ▲ or ▼ button to select a network, and then press the E
button twice.
"If the desired wireless router does not appear, select Refresh to search again.
"If the router cannot be found after retrying, select the Stop button.
The Add Network button appears.
3
If the Enter the password for (AP Name). screen appears, go to step 4. If you select a
wireless router that does not have security, go to step 6.
4
If the router has security, enter the Enter the password for (AP Name). (Security key or PIN).
5
When done, use the right arrow button to move the cursor to Done, and then press E. The
network connection screen appears and the verification process starts.
"A connection with the router is established, but the Internet cannot be accessed.
6
When the connection has been verified, the “Success! Your device is connected to the
Internet. If you have any problems using online services, please contact your Internet
service provider.” message appears.
71
Manual Network Setup (Wireless)
Offices may use static IP addresses.
If this is the case, ask the network administrator for the IP address, subnet mask, gateway and
DNS server address. Enter these values manually.
Getting the Network Connection Values
To view the Network connection values on most Windows computers, follow these steps.
1
Right click the Network icon on the bottom right of the screen.
2
In the pop-up menu that appears, click Status.
3
On the dialog that appears, click the Support tab.
4
On the Support Tab, click the Details button. The Network connection values are displayed.
How to set up manually
1
Set Network Type to Wireless from the Open Network Settings page.
2
The Network function searches for available wireless networks. When done, it displays a list
of the available networks.
3
In the list of networks, press the u or d button to select a network, and then press the E
button twice.
"If the desired wireless router does not appear, select Refresh to search again.
"If the router cannot be found after retrying, select the Stop button.
The Add Network button appears.
4
If the Enter the password for (AP Name). screen appears, go to step 5. If you select a
wireless router that does not have security, go to step 7.
5
If the router has security, enter the Enter the password for (AP Name). (Security key or PIN).
6
When done, use the right arrow button to move the cursor to Done, and then press E. The
network connection screen appears and the verification process starts.
7
Select Cancel while network connections are being attempted. This will stop the
connection.
8
Select IP Settings on network connection screen. The IP Settings screen appears.
9
Select the field at the top, press E, and then set IP Setting to Enter manually. Repeat the
entry process for each field in the IP Address.
"Setting IP Setting to Enter manually automatically changes DNS Setting to Enter
manually.
10
When done, select OK at the bottom of the page, and then press E. The network test
screen appears and the verification process starts.
11
When the connection has been verified, the “Success! Your device is connected to the
Internet. If you have any problems using online services, please contact your Internet
service provider.” message appears.
72
Use WPS
How to set up using Use WPS
If your router has a Use WPS button, follow these steps.
1
Set Network Type to Wireless from the Open Network Settings page.
2
Select Use WPS, press E.
3
Press the WPS or PBC button on your wireless router withine the next two minutes. Your
product automatically acquires all the network setting values it needs and connects to your
network.
– If you want to use the WPS PIN, select WPS PIN.
Go to your wireless router's Settings, enter your PIN, and then select OK.
4
The network connection screen appears, and network setup is done.
Server Network Settings
MENU m→Network→Server Network Settings→ENTER E
Proxy Server
Set up your proxy server connection and related functions.
Off / On
•Address / Port / ID / Password
"Address / Port / ID and Password are enabled only when Proxy Server is set to On.
Device Name
MENU m→Network→Device Name→ENTER E
Select or enter a device name.
This name can be shown on network device over the network.
•[Signage] Display1 ~ 6 / User Input
7373
System
Whiteboard Manager
MENU m→System→Whiteboard Manager→ENTER E
System
Whiteboard Manager
Accessibility
Start Setup
Time
Power Control
Eco Solution
Temperature Control 77
"The displayed image may differ depending on the model.
Chapter 10
This is IWB Whiteboard Manager.
"Enter your 4 digit PIN number. The default PIN number is "0-0-0-0".
If you want to change the PIN number, use the Change PIN function.
Start from Home
Select the screen that will be displayed at startup.
•Off / On
Reset Interval
Set a regular reset interval at which all data on the internal storage will be deleted.
•Off / Every 2 Weeks / Every Month / On Power Off
74
Samba
Add and edit Samba accounts.
Add Samba Account
Add new Samba accounts.
•Address / Username / Password
Edit Samba Account
Edit Samba accounts.
"The Edit Samba Account function is activated only when the Address, Username, and
Password are set at Add Samba Account.
Email
Set up an email account for sending emails.
•SMTP Server Name / SMTP Port Number / SSL/TLS / Sender Authentication / Account /
Password
USB Lock
Set up a USB Lock. After setting up, the device will be restarted to apply the settings.
•Off / On
Network Lock
Set up a Network Lock.
•Off / On
75
Web Browser Setting
Open the Settings page of the web browser.
Refresh Interval
Set the time for the web browser to wait before returning to the home page.
•Off / 5 min / 10 min / 15 min / 30 min
Zoom
Set the zoom scale to apply when the web browser is refreshed.
•50% / 75% / 100% / 125% / 150% / 200% / 300%
Home Page
Set the website to display when the web browser is refreshed.
•Samsung Display / Custom
Custom
Enter the URL to set as the home page.
•Enter URL
"Available only when Home Page is set to Custom.
Advanced Settings
General
Hide Tabs and Toolbar
automatically
If the browser tabs, menu or toolbar are not used for a while,
they will automatically disappear. To make them appear again,
move the pointer or focus to the top of the screen.
•Use / Do not use
Hide Cursor in Touch Mode
Hide the cursor to prevent interference with touch operation.
•Use / Do not use
Pop-up Blocker
Make your browsing experience more pleasant by blocking pop-
up windows.
•Use / Do not use
Proxy server
Configure a proxy server for the web browser.
•Use / Do not use
Reset Settings
All your customized Web Browser settings will be reset to their
default values. Your bookmarks and history won't be affected.
Search Engine
If you enter a keyword in the URL/keyword input field, Web Browser will open the Search
Results page. Choose the search engine you want to use.
•Google / Bing
76
Privacy & Security
Do Not Track
Ask websites not to track you.
•Use / Do not use
Delete History
Delete your entire browsing history.
JavaScript
Allow all sites to run JavaScript for a better browsing
experience.
•Use / Do not use
Delete browsing data
Delete all browsing data such as cookies, cached images and
data. Your bookmarks and history won't be affected.
Encoding
Encoding
Choose an encoding method for web pages. The current setting
is Auto.
•Auto / Manual (Current : Unicode)
About
Display the current version of Web Browser.
Background Color
Set the whiteboard background color.
•Dark Gray / White
77
Voice Guide Settings
Voice Guide
Switch Voice Guide on or off. The language used for Voice Guide will be the same as the current menu language.
•Off ( ) / On ( )
"Volume, Speed and Pitch are enabled only when Voice Guide is set to On.
Volume
Set the volume level for the Voice Guide.
•Loud / Medium / Soft
Speed
Set the speed of the Voice Guide.
•Very Fast / Fast / Normal / Slow / Very Slow
Pitch
Tune the pitch of the Voice Guide.
•High / Medium / Low
Accessibility
MENU m→System→ Accessibility→ENTER E
Accessibility
Voice Guide Settings
High Contrast
Enlarge
"The displayed image may differ depending on the model.
Off
78
Accessibility
Voice Guide Settings
High Contrast
Enlarge
Off
"The displayed image may differ depending on the model.
High Contrast
Set the background and font to high-contrast colors in Menu. Menu transparencies become opaque when the
option is selected.
•Off ( ) / On ( )
Enlarge
Enlarge the size of the Menu area.
•Off ( ) / On ( )
Start Setup
MENU m→System→Start Setup→ENTER E
System
Start Setup
"The displayed image may differ depending on the model.
Go through the initial setup steps like you did the first time you used this product.
"Enter your 4 digit PIN number. The default PIN number is "0-0-0-0".
If you want to change the PIN number, use the Change PIN function.
"Change the PIN to keep your device secure.
79
Time
MENU m→System→Time→ENTER E
Time
Clock Set
DST
Power On Delay
Off
0
"The displayed image may differ depending on the model.
You can configure Clock Set or DST. Configure various time-related settings.
Clock Set
Select Clock Set. Select Date or Time, and then press E.
Use the number buttons to enter numbers or press the up and down arrow buttons. Use the left and right arrow
buttons to move from one entry field to the next. Press E when done.
"You can set the time by pressing the number buttons on the remote control.
DST
Switches the DST (Daylight Saving Time) function on or off.
Off / On
•Start Date: Set the start date of Daylight Saving Time.
•End Date: Set the end date of Daylight Saving Time.
•Time Offset: Select the correct time offset for your timezone.
"Start Date, End Date and Time Offset are enabled only when DST is set to On.
Power On Delay
When connecting multiple products, adjust the power-on time for each product to prevent power overload (within
the range 0–50 seconds).
80
Power Control
MENU m→System→Power Control→ENTER E
Power Control
Auto Power On
Max. Power Saving
Network Standby
Power Button
Off
On
Off
Power On Only
"The displayed image may differ depending on the model.
Auto Power On
This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed.
•Off / On
Max. Power Saving
Conserve power by turning off PC monitor when PC is not used for certain time.
•Off / On
Network Standby
This feature keeps the network power on when the product turns off.
•Off / On
Power Button
The power button can be set to either turn on the power or turn on/off the power.
•Power On Only: Set the power button to turn on the power.
•Power On/Off: Set the power button to turn on/off the power.
81
Eco Solution
MENU m→System→Eco Solution→ENTER E
Eco Solution
Power Saving Mode
Screen Lamp Schedule
Auto Power Off
Off
Off
Off
"The displayed image may differ depending on the model.
Power Saving Mode
Reduce the power consumption by adjusting the screen brightness.
•Off / Low / Medium / High
Screen Lamp Schedule
Screen Lamp Schedule
Enable or disable the lamp schedule.
•Off / On
Schedule1, Schedule2
Time
The panel brightness will change to the brightness set in Lamp at a specified time.
Lamp
Adjust the panel brightness. A value closer to 100 makes the panel brighter.
•0 ~ 100
82
This function detects the internal temperature of the product. You can specify the temperature range that is
acceptable.
The default temperature is set to 77 °C.
The recommended operating temperature for this product is 75 to 80 °C (based on an ambient temperature of 40
°C).
"The screen will become darker if the current temperature exceeds the specified temperature limit. If the
temperature continues to rise, the product will power off to prevent overheating.
Temperature Control
MENU m→System→Temperature Control→ENTER E
System
Temperature Control 77
"The displayed image may differ depending on the model.
Auto Power Off
Choose how long the display will wait before turning off after no user interaction is detected.
•Off / 4 hours / 6 hours / 8 hours / 16 hours
Eco Solution
Power Saving Mode
Screen Lamp Schedule
Auto Power Off
Off
Off
Off
"The displayed image may differ depending on the model.
83
Change PIN
MENU m→System→Change PIN→ENTER E
System
Change PIN
"The displayed image may differ depending on the model.
Change your 4-digit Personal Identification Number (PIN).
Choose any 4 digits for your PIN and enter it in Enter a new PIN.. Reenter the same 4 digits in Enter the PIN again..
The product has memorized your new PIN.
"The default PIN number is "0-0-0-0".
"Change the PIN to keep your device secure.
Device ID
Set a unique ID number for each product. (Range: 0~224)
"Press u/d to select a number, and press E.
"Enter the number you want using the number buttons on the remote control.
PC Connection Cable
Select which type of cable you are using to connect the display to the PC.
•RS232C cable
Communicate with MDC via the RS232C cable(DB9 to Stereo type).
•RJ-45 (LAN)/Wi-Fi Network
Communicate with MDC via the RJ45 cable.
ID Settings
MENU m→System→ID Settings→ENTER E
ID Settings
Device ID
PC Connection Cable
0
RS232C cable
"The displayed image may differ depending on the model.
84
Safety Lock On
"Enter your 4 digit PIN number. The default PIN number is "0-0-0-0".
If you want to change the PIN number, use the Change PIN function.
"Change the PIN to keep your device secure.
Turn Safety Lock On on or off. Safety Lock On restricts the actions that can be carried out by the remote control. The
correct PIN must be entered to turn Safety Lock On off.
Power On Button
Turn on this feature to enable the remote control's Power button to turn on the product while Safety Lock On is
enabled.
•Off / On
Button Lock
This menu can be used to lock the buttons on the product.
Only the remote control can control the product if Button Lock is set to On.
•Off / On
Security
MENU m→System→Security→ENTER E
·
Security
Safety Lock On
Button Lock
Remote Management
Secured Protocol
On
Off
Allow
Off
Power On Button
"The displayed image may differ depending on the model.
85
·
Security
Safety Lock On
Button Lock
Remote Management
Secured Protocol
On
Off
Allow
Off
Power On Button
"The displayed image may differ depending on the model.
Remote Management
You can Allow or Deny external commands to access your device via a network.
•Deny / Allow
"The changed setting remains even after the product is turned off and on using the Power button or Power
switch.
Secured Protocol
Secure the protocol between this device and other devices.
•Off / On
86
General
MENU m→System→General→ENTER E
General
Smart Security
HDMI Hot Plug
Custom Logo
Game Mode
On
Off
"The displayed image may differ depending on the model.
Smart Security
The security provided to protect your display device and connected storage devices against viruses includes.
Scan
Inspect your display device and connected storage devices to check for viruses.
Isolated List
This is the list of items that have been Isolated for containing viruses.
HDMI Hot Plug
This feature is used to activate the time delay to turn on a DVI/HDMI source device.
•Off / On
87
General
Smart Security
HDMI Hot Plug
Custom Logo
Game Mode
On
Off
"The displayed image may differ depending on the model.
Custom Logo
You can download, select, and set the display time of a custom logo that appears when the product turns on.
•Custom Logo
"You can select a custom logo (image/video) or turn off the custom logo display.
"You must download the custom logo from an external USB device to set the custom logo.
•Logo Display Time
"If the type of custom logo is Image, you can set the Logo Display Time.
•Download Logo File
"You can download a custom logo into the product from an external USB device.
"The file name of the custom logo you want to download must be saved as “samsung” in all small letters.
"When there are multiple numbers of external USB connections, the product will attempt to download the
custom logo from the last device that has been connected to the product.
Custom logo file restrictions
•For image type custom logo, only bitmap files (aRGB 32bpp format) are supported.
•The resolution of the image type custom logo must be between a minimum of 64 x 64 and the maximum
screen resolution. (Horizontal/Vertical values of the resolution must be multiples of 4.)
•For video type custom logo, only TS Stream types are supported.
•The maximum supported video file is 150 MB. The recommended length of a video file is 20 seconds or less.
88
General
Smart Security
HDMI Hot Plug
Custom Logo
Game Mode
On
Off
"The displayed image may differ depending on the model.
Game Mode
When connecting to a game console such as PlayStation™ or Xbox™, you can enjoy a more realistic gaming
experience by selecting game mode.
•Off ( ) / On ( )
"If you connect other external devices while Game Mode is on, the screen may not be in good condition.
Reset System
MENU m→System→Reset System→ENTER E
System
Reset System
"The displayed image may differ depending on the model.
Reset all system settings to default.
89
Support
Software Update
MENU m→Support→Software Update→ENTER E
The Software Update menu lets you upgrade your product software to the latest version.
"Be careful not to turn off the power until the upgrade is complete. The product will turn off
and on automatically after completing the software upgrade.
"When you upgrade software, all video and audio settings you have made will return to their
default settings. We advise you to write down your settings so that you can easily reset
them after the upgrade.
Update Now
Update the software to the latest version.
"Current version: This is the software version already installed in the product.
Contact Samsung
MENU m→Support→Contact Samsung→ENTER E
You can view the address of the Samsung website, the call center phone number, your product's
model number, software version, Open Source License and other information.
"Go to Contact Samsung and find the product Model Code and Software Version.
Reset All
MENU m→Support→Reset All→ENTER E
This option returns all the current settings for a display to the default factory settings.
Chapter 11
90
Troubleshooting Guide
"Before calling Samsung Customer
Service Center, test your product
as follows. If the problem persists,
contact Samsung Customer Service
Center.
Requirements Before Contacting Samsung Customer Service Center
Check the followings.
Installation issue (PC mode)
The screen keeps switching on and off.
Check that the cable between the product and the PC is connected correctly.
Blank spaces are found on all four sides of the screen when
an HDMI or HDMI-DVI cable is connected to the product
and PC.
The blank spaces found on the screen have nothing to do with the product.
Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem,
adjust the screen size in the HDMI or DVI settings for the graphics card.
If the graphics card settings menu does not have an option to adjust the screen size, update
the graphics card driver to the latest version.
(Please contact the graphics card or computer manufacturer for further details about how to
adjust the screen settings.)
Chapter 12
91
Screen issue
The power indicator is off. The screen will not switch on.
Make sure that the power cord is connected.
Not Optimum Mode is displayed.
This message is displayed when a signal from the graphics card exceeds the product's
maximum resolution and frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and frequency
according to the product specifications.
The images on the screen look distorted.
Check the cable connection to the product.
The screen is not clear. The screen is blurry.
Set the resolution and frequency to the recommended level.
The screen appears unstable and shaky.
Check that the resolution and frequency of the PC and graphics card are set within a range
compatible with the product. Then, change the screen settings if required by referring to
'Preset Timing Modes'.
There are shadows or ghost images left on the screen.
The screen is too bright. The screen is too dark.
Go to Picture and adjust the Brightness and Contrast settings.
Screen color is inconsistent.
Go to Picture and adjust the Color Space Settings settings.
White does not really look white.
Go to Picture and adjust the White Balance settings.
There is no image on the screen and the power indicator
blinks every 0.5 to 1 second.
The status of product is in power-saving mode.
Press any key on the keyboard or move the mouse to return to the previous screen.
92
Screen issue
The product will turn off automatically.
If a PC is connected to the product, check the power status of the PC.
Make sure the power cable is connected properly to the product and power outlet.
If the signal from a connected device is not detected, the product automatically turns off after
10 to 15 minutes.
The screen display does not look normal.
Encoded video content may cause the display to appear corrupted in scenes featuring fast
moving objects such as in a sports event or action video.
Low signal level or low picture quality may cause the display to appear corrupted. This does not
mean the product is defective.
A cell phone within a distance of one-meter radius may cause static on analog and digital
products.
The brightness and color do not look normal.
Go to Picture and adjust the screen settings such as Picture Mode, Color, Brightness and
Sharpness.
Go to System and adjust the Eco Solution settings.
Reset the screen settings to the default settings.
I see red, green, and blue.
Check the cable connections.
This issue may happen when the panel of the product is defective. Contact a Samsung Service
Center to resolve the issue.
The display looks unstable and then freezes.
The screen may freeze when a resolution other than the recommended resolution is used or
if the signal is not stable. To resolve the issue, change the PC resolution to the recommended
resolution.
93
Screen issue
The screen cannot be displayed in full screen.
AscaledSD(4:3)contentfilecancauseblackbarsonbothsidesofanHDchannelscreen.
A video with an aspect ratio different from the product can cause a black bar to appear at the
top and bottom of the screen.
Change the screen size setting to full screen on the product or source device.
Sound issue
There is no sound.
Check the connection of the audio cable or adjust the volume.
Check the volume.
The volume is too low.
Adjust the volume.
If the volume is still low after turning it up to the maximum level, adjust the volume on your PC
sound card or software program.
Video is available but there is no sound.
If an HDMI cable or a DP cable is connected, check the audio output settings on the PC.
Go to Sound and change Sound Output to Internal.
If a source device is used
•Make sure the audio cable is properly connected to the audio input port on the product.
•Check the audio output settings for the source device.
(For example, if your monitor is connected to HDMI, you may need to change the audio
option of your video output device to HDMI.)
If a DVI-HDMI cable is used, a separate audio cable is required.
If the product has a headphone port, make sure nothing is connected to it.
Reconnect the power cable to the device and then reboot the device.
94
Sound issue
There is static coming from the speakers.
Check the cable connection. Make sure a video cable is not connected to an audio input port.
Check the signal strength after connecting a cable.
Low signal level can cause corrupted sound.
Remote control issue
The remote control does not work.
Make sure that the batteries are correctly in place (+/-).
Check if the batteries are flat.
Check for power failure.
Make sure that the power cord is connected.
Check for any special lighting or neon signs switched on in the vicinity.
Source device issue
A beeping sound is heard when my PC is booting.
If a beeping sound is heard when your PC is booting, have your PC serviced.
Touch function issues
The icons can be touched but the drawings cannot.
Use the provided product-specific pen.
Touching does not work when PC connection is used.
Check whether the TOUCH OUT port on the product is connected to a USB port on the PC using
a USB cable.
I use two pens, but they do not work well.
Make sure that there is enough space between the two pens at multi-touching.
95
Touch function issues
Touches break, reaction speed gets slow, and so on.
Make sure that there are no foreign substances on the screen surface.
Check whether the screen is broken.
Make sure that the product is not exposed to direct sunlight.
Other issue
The product smells like plastic.
The plastic smell is normal and disappears over time.
The monitor appears tilted.
Remove and then attach the stand again to the product.
Audio or video cuts out intermittently.
Check the cable connection and connect it again if required.
Use a standard cable.
Small particles are found on the edges of the product.
The particles are part of the product design. The product is not defective.
When I try to change the PC resolution, a message "The
dened resolution is not currently supported." appears.
The message "The defined resolution is not currently supported." appears if the input source
resolution exceeds the maximum resolution of the display.
To resolve the issue, change the PC resolution to a resolution supported on the display.
There is no sound from the speakers in HDMI mode when a
DVI-HDMI cable is connected.
DVI cables do not transmit sound data.
Make sure to connect the audio cable to the correct input port to enable audio.
HDMI Black Level is not functioning properly on an
external device with HDMI YCbCr output.
This function is available only when a source device with RGB signal, such as a DVD player and
STB, is connected to the product to HDMI cable.
96
Other issue
There is no sound in HDMI mode.
Displayed picture colors may not look normal. Video or sound may not be available. This can
occur if a source device that only supports an older version of the HDMI standard is connected
to the product.
If these issues occur, connect an audio cable along with the HDMI cable.
Some PC graphics cards may not automatically recognize HDMI signals that do not include
sound. In this case, manually select a sound input.
HDMI-CEC does not work.
To use several external devices compatible with the HDMI-CEC feature that are connected to
the HDMI IN ports on the product, turn off the HDMI-CEC features on all the external devices.
External devices include Blu-ray and DVD players.
Operating an external device when its HDMI-CEC feature is enabled may automatically stop
other external devices.
To change HDMI-CEC settings, refer to the device user guide or contact the device manufacturer
for assistance.
In power-saving mode, when the input source is
DisplayPort, PC display settings cannot be saved.
Go to System→Power Control and set Max. Power Saving to Off. Alternatively, configure the
PC display output settings again. Ensure the product is turned on.
When booting the PC with the input source set to
DisplayPort, the BIOS and booting screens do not appear.
Boot the PC when the product is turned on or when the input source is not DisplayPort.
97
Specications
Model Name QB65H-TR QB75H-TR / QB75N-W
Panel Size
65 CLASS (64.5 inches / 163.8 cm) 75 CLASS (74.5 inches / 189.3 cm)
Display
area
1428.48 mm (H) x 803.52 mm (V)
56.2 inches (H) x 31.6 inches (V)
1650.24 mm (H) x 928.26 mm (V)
65.0 inches (H) x 36.5 inches (V)
Power Supply
AC100-240V~ 50/60Hz
Refer to the label at the back of the product as the standard voltage
can vary in different countries.
Environmental
considerations
Operating
Temperature : 32 °F – 104 °F (0 °C – 40 °C)
* For installing the enclosure, keep the internal temperature at 40 °C
or below.
Humidity : 10% – 80%, non-condensing
Storage
Temperature : -4 °F – 113 °F (-20 °C – 45 °C)
Humidity : 5% – 95%, non-condensing
* Applicable before the product package is unpacked.
"Plug-and-Play
This monitor can be installed and used with any Plug-and-Play compatible systems. Two-
way data exchange between the monitor and PC system optimizes the monitor settings.
Monitor installation takes place automatically. However, you can customize the installation
settings if desired.
"Due to the nature of the manufacturing of this product, approximately 1 pixel per
million (1ppm) may appear brighter or darker on the panel. This does not affect product
performance.
"This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
"For detailed device specifications, visit the Samsung Electronics website.
(USA only)
Dispose unwanted electronics through an approved recycler.
To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect
orcall,1‐800‐SAMSUNG
Chapter 13
General
98
Preset Timing Modes
"This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a
resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution
specified for your product.
Model Name QB65H-TR / QB75H-TR QB75N-W
Synchronization Horizontal Frequency
30 - 81 kHz (DVI), 30 - 134 kHz (DisplayPort), 30 - 90
kHz (HDMI)
30 - 81 kHz (DVI), 30 - 90 kHz (HDMI)
Vertical Frequency
48 - 75 Hz (DVI), 56 - 75 Hz (DisplayPort), 24 - 75 Hz
(HDMI)
48 - 75 Hz (DVI), 24 - 75 Hz (HDMI)
Resolution Optimum resolution
1920 x 1080 @ 60 Hz (DVI),
3840 x 2160 @ 60 Hz (DisplayPort),
3840 x 2160 @ 60 Hz (HDMI)
1920 x 1080 @ 60 Hz (DVI),
3840 x 2160 @ 60 Hz (HDMI)
Maximum resolution
Checking the Resolution and Frequency
For modes that exceed the supported resolutions, the message "Not Optimum Mode" appears briefly.
Set the PC resolution by referring to Preset Timing Modes.
"Horizontal Frequency
The time required to scan a single
line from the left to the right side
of the screen is called a horizontal
cycle. The reciprocal number of a
horizontal cycle is called horizontal
frequency. Horizontal frequency is
measured in kHz.
"Vertical Frequency
The product displays a single image
multiple times per second (like a
uorescentlight)todisplaywhat
the viewer sees. The rate of a single
image being displayed repeatedly per
second is called vertical frequency
or refresh rate. Vertical frequency is
measured in Hz.
99
The screen will automatically be adjusted if a signal that belongs to the following standard
signal modes is transmitted from your PC. If the signal transmitted from the PC does not
belong to the standard signal modes, the screen may be blank with the power indicator on. In
such a case, change the settings according to the following table by referring to the graphics
card user manual.
Resolution
Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
IBM, 640 x 480 31.469 59.940 25.175 -/-
IBM, 720 x 400 31.469 70.087 28.322 -/+
MAC, 640 x 480 35.000 66.667 30.240 -/-
MAC, 832 x 624 49.726 74.551 57.284 -/-
MAC, 1152 x 870 68.681 75.062 100.000 -/-
VESA, 640 x 480 31.469 59.940 25.175 -/-
VESA, 640 x 480 37.861 72.809 31.500 -/-
VESA, 640 x 480 37.500 75.000 31.500 -/-
VESA, 800 x 600 35.156 56.250 36.000 +/+
VESA, 800 x 600 37.879 60.317 40.000 +/+
VESA, 800 x 600 48.077 72.188 50.000 +/+
VESA, 800 x 600 46.875 75.000 49.500 +/+
VESA, 1024 x 768 48.363 60.004 65.000 -/-
VESA, 1024 x 768 56.476 70.069 75.000 -/-
VESA, 1024 x 768 60.023 75.029 78.750 +/+
VESA, 1152 x 864 67.500 75.000 108.000 +/+
Resolution
Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
VESA, 1280 x 720 45.000 60.000 74.250 +/+
VESA, 1280 x 800 49.702 59.810 83.500 -/+
VESA, 1280 x 1024 63.981 60.020 108.000 +/+
VESA, 1280 x 1024 79.976 75.025 135.000 +/+
VESA, 1366 x 768 47.712 59.790 85.500 +/+
VESA, 1440 x 900 55.935 59.887 106.500 -/+
VESA, 1600 x 900 60.000 60.000 108.000 +/+
VESA, 1680 x 1050 65.290 59.954 146.250 -/+
VESA, 1920 x 1080 67.500 60.000 148.500 +/+
VESA, 2560 x 1440 88.787 59.951 241.500 +/-
CEA, 3840 x 2160
(HDMI)
67.500 60.000 297.000 +/+
CEA, 3840 x 2160
(HDMI 1, 2)
67.500 60.000 594.000 +/+
VESA, 3840 x 2160
(DP)
133.313 59.997 533.250 +/-
"The QB75N-W model are not available in the VESA 3840 x 2160 (DP).
100
Appendix
Responsibility for the Pay Service (Cost to
Customers)
"When the service is requested, in spite of in warranty, we may charge you for a visit from a
service technician in the following cases.
Not a product defect
Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
•If a service technician is requested to give instructions on how to use product or simply
adjusts options without disassembling product.
•If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal,
etc.)
•If a product is reinstalled or devices are connected additionally after installing the
purchased product for the first time.
•If a product is reinstalled to move to a different spot or to move to a different house.
•If the customer requests instructions on how to use another company's product.
•If customer requests instructions on how to use the network or another company's program.
•If customer requests software installation and setup for the product.
•If a service technician removes/cleans dusts or foreign materials inside of the product.
•If customer requests an installation additionally after purchasing a product through home-
shopping or online.
A Product damage caused by customer's fault
Product damage caused by customer's mishandling or wrong repair
If a product damage is caused by;
•External impact or drop.
•Use of supplies or separately sold product unspecified by Samsung.
•Repair from a person besides an engineer of outsourcing service company or partner of
Samsung Electronics Co., Ltd.
•Remodeling or repairing the product by customer.
•Using it with incorrect voltage or non-authorized electrical connections.
•Not following the "cautions" in User Manual.
Others
•If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
•If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head,
Vibrator, Lamp, Filter, Ribbon, etc.)
"If customer requests a service in case the product has no defect, service fee may be
charged. So please read User Manual first.
Chapter 14
101
Prevention of Afterimage Burn-in
What is afterimage burn-in?
Afterimage burn-in should not occur when the panel is operating normally. Normal operation
refers to a continuously changing video pattern. If the panel displays a fixed pattern for an
extended period of time a slight voltage difference may occur between the electrodes in pixels
that control the liquid crystals.
Such a voltage difference between electrodes increases with time and makes the liquid crystals
thinner. When this occurs, a previous image can remain on the screen when the pattern changes.
This information is a guide to prevent afterimage burn-in. Viewing a fixed screen
for an extended period of time may cause afterimage burn-in. This problem is not
included in warranty.
Recommended prevention practices
Viewing a fixed screen for an extended period of time may cause afterimage burn-ins or
smudges. If the product is not to be used for a long time, turn it off, or activate the Power Saving
mode or Screen Saver with a moving image.
•Change the colors regularly.
FLIGHT FLIGHT
TIME TIME
21:10
20:30
SAMSUNG
SAMSUNG
SAMSUNG
SAMSUNG
21:10
20:30
Type 1 Type 2
•Avoid combinations of a text color and background color of contrasting brightness.
"Avoid using colors of contrasting brightness (black and white; gray and black).
SAMSUNG
FLIGHT TIME
20:30
:
:
SAMSUNG
FLIGHT TIME
20:30
:
:
102
License
Manufactured under license from Dolby Laboratories.
Dolby, Dolby Audio, Pro Logic, and the double-D symbol are
trademarks of Dolby Laboratories.
The terms HDMI and HDMI High-Definition Multimedia Interface, and
the HDMI Logo are trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other countries.
Open Source License Notice
In the case of using open source software, Open Source Licenses are available on the
product menu. Open Source License Notice is written only English.
For information on the Open Source License Notice, contact the Samsung Customer Center
or send email to oss.request@samsung.com.
THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED
ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE
FOLLOWING QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC
CONTENT THAT IS NOT OFFERED FOR SALE; AND (3) HEVC CONTENT THAT IS CREATED
BY THE OWNER OF THE PRODUCT.
THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC ENCODED CONTENT
CREATED BY A THIRD PARTY, WHICH THE USER HAS ORDERED OR PURCHASED FROM
A THIRD PARTY, UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE
PRODUCT WITH SUCH CONTENT BY A LICENSED SELLER OF THE CONTENT.
YOUR USE OF THIS PRODUCT IN CONNECTION WITH HEVC ENCODED CONTENT IS
DEEMED ACCEPTANCE OF THE LIMITED AUTHORITY TO USE AS NOTED ABOVE.