Table of Contents
Samsung QM55R User Manual
Displayed below is the user manual for QM55R by Samsung which is a product in the Signage Displays category. This manual has pages.
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© Samsung Electronics
Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than Samsung Electronics are
property of their respective owners.
QBR (QB43R QB49R QB55R QB65R QB75R QB98R)
QER (QE82R)
QMR (QM43R QM49R QM55R QM65R QM75R)
The colour and the appearance may differ depending on the product, and the content in the
manual is subject to change without prior notice to improve the performance.
Recommended hours of use per day for the QBR models (except for QB98R) and QER models is
less than 16 hours.
If the product is used for longer than 16 hours a day, the warranty may be void.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
Smart Signage User Manual (By Model)
This manual provides information about your Smart Signage including supported types and product specications per model.
Table of contents
Preparations
Checking the Components 3
Parts 4
Q*43R/Q*49R/Q*55R/Q*65R/Q*75R/QE82R 4
QB98R 5
Anti-theft Lock 6
Ports 7
Q*43R/Q*49R/Q*55R/Q*65R/Q*75R/QE82R 7
QB98R 8
Control menu 9
Precautions when handling the panel 10
Before Installing the Product (Installation
Guide) 11
Tilting Angle and Rotation 11
Ventilation 11
Installing the Wall Mount 12
Preparing before installing Wall-Mount 12
Installing the Wall Mount 12
Wall Mount Kit Specifications (VESA) 13
Specifications
General 14
Preset Timing Modes 16
Appendix
Licence 17
2
3
Preparations
Chapter 01
"Contact the vendor where you
purchased the product if any
components are missing.
"The appearance of the components
may differ from the images shown.
"A stand is not provided with the
product. To install a stand, you can
purchase one separately.
"The RS232C adapter can be used to
connect to another monitor using the
D-SUB (9-pin) type RS232C cable.
Checking the Components
Quick Setup Guide Warranty card
(Not available in some locations) Regulatory guide Power cord
Batteries (AAA x 2)
(Not available in some locations) Remote Control RS232C(IN) adapter
HOLDER-CABLE
(Supported models: Q*65R,
Q*75R, QB98R, QE82R)
Holder-Ring x 4
(Supported models: Q*43R,
Q*49R, Q*55R, Q*65R, Q*75R)
4
Parts
Q*43R/Q*49R/Q*55R/Q*65R/Q*75R/
QE82R
Power button
Power indicator
Remote sensor
Speaker
"The colour and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.
Parts Description
Remote sensor
Press a button on the remote control pointing at the sensor on the front of the product
to perform the corresponding function.
"Using other display devices in the same space as the remote control of this product
can cause the other display devices to be inadvertently controlled.
Power button
Turns the product on or off.
Use the remote control within 2.5 m to 4 m from the sensor on the product at an angle of 30° from the left and
right.
"Store used batteries out of reach of children and recycle.
"Do not use a new and used battery together. Replace both batteries at the same time.
"Remove batteries when the remote control is not to be used for an extended period of time.
"To enhance the IR receiver performance, connect an external IR cable (sold separately) to the IR IN port.
5
QB98R
ON/OFF
Speaker
Spacer logo
Remote sensor & Power button
"The colour and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.
Parts Description
Spacer logo
Do not pull on the spacer logo using force. The logo may tear or break off.
Remote sensor
Press a button on the remote control pointing at the bottom of the product face to
perform the function. The remote control sensor is located on the bottom of the product.
"Using other display devices in the same space as the remote control of this product
can cause the other display devices to be inadvertently controlled.
To use remote/eco sensor, make sure the sliding power button
is protruding from the bottom of the product.
Power button
To use the power button, make sure the sliding power button
is not protruding from the bottom of the product.
Use the remote control within 7 m to 10 m from the sensor on the product at an angle of 30° from the left and right.
"Store used batteries out of reach of children and recycle.
"Do not use a new and used battery together. Replace both batteries at the same time.
"Remove batteries when the remote control is not to be used for an extended period of time.
"To enhance the IR receiver performance, connect an external IR cable (sold separately) to the IR IN port.
6
Anti-theft Lock
"An anti-theft lock allows you to use the product securely even in public places.
"The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details.
"The following images are for reference only. Real-life situations may differ from what is shown in the images.
"Supported model : QB98R
To lock an anti-theft locking device:
1
Fix the cable of your anti-theft locking device to a heavy object such as a desk.
2
Put one end of the cable through the loop on the other end.
3
Insert the locking device into the anti-theft lock slot at the back of the product.
4
Lock the locking device.
– An anti-theft locking device can be purchased separately.
– Refer to the user guide provided with your anti-theft locking device for details.
– Anti-theft locking devices can be purchased at electronics retailers or online.
7
Ports
Q*43R/Q*49R/Q*55R/Q*65R/Q*75R/
QE82R
"The colour and shape of parts may differ from what is shown.
Specifications are subject to change without notice to improve quality.
QB43R / QB49R /
QB55R / QB65R /
QB75R
QM43R / QM49R /
QM55R / QM65R /
QM75R
QE82R
Port Description
USB 1 ¨(1.0A)
Connect to a USB memory device.
"The USB ports on the product accept a maximum constant current of 1.0A.
If the maximum value is exceeded, USB ports may not work.
RJ45
Connects to MDC using a LAN cable. (10/100 Mbps)
"Use Cat7(*STP Type) cable for the connection.
*Shielded Twist Pair.
RS232C IN
Connects to MDC using an RS232C adapter.
DVI/MAGICINFO IN
DVI IN: Connects to a source device using a DVI cable or HDMI-DVI cable.
MAGICINFO IN: Connects to a network box using DP-DVI cable to use Magicinfo.
DVI IN
HDMI IN 1 (ARC)
Connects to a source device using a HDMI cable or HDMI-DVI cable.
HDMI IN 2
HDMI IN 2 (DAISY CHAIN IN)
•Connects to a source device using a HDMI cable or HDMI-DVI cable.
•Connects to another product using a HDMI cable.
DP IN (DAISY CHAIN IN)
Connects to a PC using a DP cable.
HDMI OUT (DAISY CHAIN OUT)
Connects to another product using a HDMI cable.
USB 2(0.5A)
Connect to a USB memory device.
"The USB ports on the product accept a maximum constant current of
0.5A. If the maximum value is exceeded, USB ports may not work.
DVI/HDMI AUDIO IN
Receives sound from a source device via an audio cable.
AUDIO OUT
Outputs sound to an audio device via an audio cable.
IR IN
Connects to an external IR cable that receives signals from the remote control.
RS232C OUT
Connects to MDC using an RS232C adapter.
8
QB98R
"The colour and shape of parts may differ from what is shown.
Specifications are subject to change without notice to improve quality.
Port Description
RJ45
Connects to MDC using a LAN cable. (10/100 Mbps)
"Use Cat7(*STP Type) cable for the connection.
*Shielded Twist Pair.
USB 1 ¨(1.0A)
Connect to a USB memory device.
"The USB ports on the product accept a maximum constant current of 1.0A.
If the maximum value is exceeded, USB ports may not work.
DVI/MAGICINFO IN
DVI IN: Connects to a source device using a DVI cable or HDMI-DVI cable.
MAGICINFO IN: Connects to a network box using DP-DVI cable to use Magicinfo.
RS232C IN
Connects to MDC using an RS232C adapter.
RS232C OUT
Connects to MDC using an RS232C adapter.
DVI/HDMI AUDIO IN
Receives sound from a source device via an audio cable.
HDMI IN 1 (ARC)
Connects to a source device using a HDMI cable or HDMI-DVI cable.
HDMI IN 2 (DAISY CHAIN IN)
•Connects to a source device using a HDMI cable or HDMI-DVI cable.
•Connects to another product using a HDMI cable.
DP IN (DAISY CHAIN IN)
Connects to a PC using a DP cable.
HDMI OUT (DAISY CHAIN OUT)
Connects to another product using a HDMI cable.
USB 2(0.5A)
Connect to a USB memory device.
"The USB ports on the product accept a maximum constant current of
0.5A. If the maximum value is exceeded, USB ports may not work.
AUDIO OUT
Outputs sound to an audio device via an audio cable.
IR IN
Connects to an external IR cable that receives signals from the remote control.
9
Control menu
"The power button(
«
) is located on the bottom of the product.
"If you press the power button on the product when the product is
turned on, the control menu will be displayed.
Power Off Source
Press: Move Press & Hold: Select
Items Description
Power Off
Power off the product.
•With the control menu screen displayed, briefly press the power button to
move the cursor to Power Off , and then press and hold the power button to
turn off the product.
Source
Select the connected input source.
•With the control menu screen displayed, briefly press the power button to
move the cursor to Source , and then press and hold the power button to
display the input source screen.
•With the input source screen displayed, press and hold the power button to
switch to the desired input source.
"The power button can only be used for Power Off and Source.
"To exit from the control menu screen, wait for 3 seconds or more without pressing the power button.
10
Precautions when handling the panel
"The colour and the appearance may differ depending on the model.
Do not stand the product as shown in the image. The panel is fragile
and can get damaged.
Lay the product down to handle it as shown in the image. (the
packaging can be used).
"Supported models: 85 inches or more
Ensure you use the handles on the back when moving the product.
"Supported models: 85 inches or more
15 mm
Do not hold or grasp any area of the product within 15 mm from the
front.
11
Before Installing the Product (Installation
Guide)
To prevent injury, this apparatus must be securely attached to the floor/wall in accordance
with the installation instructions.
•Ensure that an authorised installation company installs the wall mount.
•Otherwise, it may fall and cause personal injury.
•Make sure to install the specified wall mount.
Tilting Angle and Rotation
"Contact Samsung Customer Service Centre for further details.
•The product can be tilted at a maximum angle of 15° from a perpendicular wall surface.
•To use the product in Portrait mode, rotate clockwise until the power indicator (A or B) is
positioned as shown in the images below.
15°
AB
A
B
"Do not use this model installed on a ceiling, floor, or table.
Ventilation
"Contact Samsung Customer Service Centre for further details.
Installation on a Perpendicular Wall
A Minimum 40 mm
B Ambient temperature: Under 35 °C
"When installing the product on a perpendicular wall, allow at least
40 mm of space between the product and wall surface for ventilation
and ensure that the ambient temperature is kept below 35 °C.
A
B
Installation on an Indented Wall
A Minimum 40 mm
B Minimum 70 mm
C Minimum 50 mm
D Minimum 50 mm
E Ambient temperature: Under 35 °C
"When installing the product on an indented
wall, allow at least the space specified above
between the product and wall for ventilation
and ensure that the ambient temperature is
kept below 35 °C.
B
D
C
D
B
C
E
A
12
Installing the Wall Mount
A
Preparing before installing Wall-Mount
To install a wall-mount from another manufacturer, use the Holder-Ring.
"For the 82 inch model, does not use Holder-Ring(A).
Installing the Wall Mount
•The wall mount kit (sold separately) allows you to mount the product on the wall.
•The provided image is only for reference. For detailed information on installing the wall mount, see instructions
provided with the wall mount.
•We recommend you contact a technician for assistance when installing the wall mount bracket.
•Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select
to install the wall mount on your own.
13
Wall Mount Kit Specications (VESA)
"Install your wall mount on a solid wall perpendicular to the floor. To
install the product on the other wall area, contact the nearest agency.
If you install the product on a slanted wall, it may fall and result in
severe personal injury.
•Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are
provided.
•Do not use screws that are longer than the standard length or do not comply with the VESA standard screw
specifications. Screws that are too long may cause damage to the inside of the product.
•For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may
differ depending on the wall mount specifications.
•Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to
personal injury. Samsung is not liable for these kinds of accidents.
•Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is
used or the consumer fails to follow the product installation instructions.
•Do not mount the product at more than a 15 degree tilt.
•Always have at least two people mount the product on a wall. (Four or more people for the 82-inch size and
larger models.)
•Standard dimensions for wall mount kits are shown in the table below.
Model Name VESA screw hole specs (A * B) in
millimetres Standard Screw Quantity
QB43R / QB49R / QB55R /
QM43R / QM49R / QM55R 200 × 200
M8 4
QB65R / QB75R / QM65R /
QM75R 400 × 400
QB98R 900 × 600
QE82R 600 × 400
"Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to electric
shock.
14
Specications
Model Name QB43R / QM43R QB49R / QM49R QB55R / QM55R
Panel
Size
43 CLASS (42.5 inches / 107.9 cm) 49 CLASS (48.5 inches / 123.2 cm) 55 CLASS (54.6 inches / 138.7 cm)
Display area
941.184 mm (H) x 529.416 mm (V) 1073.78 mm (H) x 604.0 mm (V) 1209.6 mm (H) x 680.4 mm (V)
Model Name QB65R / QM65R QB75R / QM75R
Panel
Size
65 CLASS (64.5 inches / 163.9 cm) 75 CLASS (74.5 inches / 189.3 cm)
Display area
1428.48 mm (H) x 803.52 mm (V) 1650.24 mm (H) x 928.26 mm (V)
Model Name QB98R QE82R
Panel
Size
98 CLASS (97. 5 inches / 247.7 cm) 82 CLASS (81.5 inches / 2 07.1 cm)
Display area
2158.848 mm (H) x 1214.352 mm (V) 1805.76 mm (H) x 1015.74 mm (V)
Chapter 02
General
15
Model Name QB43R / QB49R / QB55R / QB65R / QB75R / QE82R QB98R / QM43R / QM49R / QM55R / QM65R / QM75R
Resolution
Optimum resolution
1920 x 1080 @ 60 Hz (DVI)
3840 x 2160 @ 60 Hz (HDMI)
1920 x 1080 @ 60 Hz (DVI)
3840 x 2160 @ 60 Hz (HDMI)
3840 x 2160 @ 60 Hz (DisplayPort)
Maximum resolution
Power Supply
AC100-240V~ 50/60Hz
Refer to the label at the back of the product as the standard voltage can vary in different countries.
Environmental
considerations
Operating
Temperature: 0 °C – 40 °C (32 °F – 104 °F)
* For installing the enclosure, keep the internal temperature at 40 °C or below.
Humidity: 10% – 80%, non-condensing
Storage
Temperature: -20 °C – 45 °C (-4 °F – 113 °F)
Humidity: 5% – 95%, non-condensing
* Applicable before the product package is unpacked.
"Plug-and-Play
This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the monitor and PC system optimises the monitor settings. Monitor
installation takes place automatically. However, you can customise the installation settings if desired.
"Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may appear brighter or darker on the panel. This does not affect product performance.
"This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution
may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product.
"For detailed device specifications, visit the Samsung Electronics website.
16
Preset Timing Modes
The screen will automatically be adjusted if a signal that belongs to the following standard
signal modes is transmitted from your PC. If the signal transmitted from the PC does not
belong to the standard signal modes, the screen may be blank with the power indicator on. In
such a case, change the settings according to the following table by referring to the graphics
card user manual.
Resolution
Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
Port
DP IN DVI IN HDMI IN
IBM, 720 x 400 31.469 70.087 28.322 -/+ O O O
MAC, 640 x 480 35.000 66.667 30.240 -/- O O O
MAC, 832 x 624 49.726 74.551 57.284 -/- O O O
MAC, 1152 x 870 68.681 75.062 100.000 -/- O O O
VESA CVT, 3840 x 2160RB 110.500 49.977 442.000 +/- O - -
VESA CVT, 3840 x 2160RB 133.313 59.997 533.250 +/- O - -
VESA DMT, 640 x 480 31.469 59.940 25.175 -/- O O O
VESA DMT, 640 x 480 37.861 72.809 31.500 -/- O O O
VESA DMT, 640 x 480 37.500 75.000 31.500 -/- O O O
VESA DMT, 800 x 600 37.879 60.317 40.000 +/+ O O O
VESA DMT, 800 x 600 48.077 72.188 50.000 +/+ O O O
VESA DMT, 800 x 600 46.875 75.000 49.500 +/+ O O O
VESA DMT, 1024 x 768 48.363 60.004 65.000 -/- O O O
VESA DMT, 1024 x 768 56.476 70.069 75.000 -/- O O O
VESA DMT, 1024 x 768 60.023 75.029 78.750 +/+ O O O
VESA DMT, 1152 x 864 67.500 75.000 108.000 +/+ O O O
VESA DMT, 1280 x 720 45.000 60.000 74.250 +/+ O O O
VESA DMT, 1280 x 800 49.702 59.810 83.500 -/+ O O O
VESA DMT, 1280 x 1024 63.981 60.020 108.000 +/+ O O O
VESA DMT, 1280 x 1024 79.976 75.025 135.000 +/+ O O O
VESA DMT, 1366 x 768 47.712 59.790 85.500 +/+ O O O
Resolution
Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
Port
DP IN DVI IN HDMI IN
VESA DMT, 1440 x 900 55.935 59.887 106.500 -/+ O O O
VESA DMT, 1600 x 900RB 60.000 60.000 108.000 +/+ O O O
VESA DMT, 1680 x 1050 65.290 59.954 146.250 -/+ O O O
VESA DMT, 1920 x 1080 67.500 60.000 148.500 +/+ O O O
VESA DMT, 2560 x 1440RB 88.787 59.951 241.500 +/- O - O
CTA-861, 720(1440) x 576i 15.625 50.000 27.000 -/- - O O
CTA-861, 720(1440) x 480i 15.734 59.940 27.000 -/- - O O
CTA-861, 720 x 576 31.250 50.000 27.000 -/- O O O
CTA-861, 720 x 480 31.469 59.940 27.000 -/- O O O
CTA-861, 1280 x 720 37.500 50.000 74.250 +/+ O O O
CTA-861, 1280 x 720 45.000 60.000 74.250 +/+ O O O
CTA-861, 1920 x 1080i 28.125 50.000 74.250 +/+ - O O
CTA-861, 1920 x 1080i 33.750 60.000 74.250 +/+ - O O
CTA-861, 1920 x 1080 27.000 24.000 74.250 +/+ - O O
CTA-861, 1920 x 1080 28.125 25.000 74.250 +/+ - O O
CTA-861, 1920 x 1080 33.750 30.000 74.250 +/+ - O O
CTA-861, 1920 x 1080 56.250 50.000 148.500 +/+ O O O
CTA-861, 1920 x 1080 67.500 60.000 148.500 +/+ O O O
CTA-861, 3840 x 2160 54.000 24.000 297.000 +/+ - - O
CTA-861, 3840 x 2160 56.250 25.000 297.000 +/+ - - O
CTA-861, 3840 x 2160 67.500 30.000 297.000 +/+ O - O
CTA-861, 3840 x 2160 112.500 50.000 594.000 +/+ O - O
CTA-861, 3840 x 2160 135.000 60.000 594.000 +/+ O - O
CTA-861, 4096 x 2160 54.000 24.000 297.000 +/+ - - O
CTA-861, 4096 x 2160 67.500 30.000 297.000 +/+ - - O
CTA-861, 4096 x 2160 112.500 50.000 594.000 +/+ - - O
CTA-861, 4096 x 2160 135.000 60.000 594.000 +/+ - - O
17
Appendix
Licence
Chapter 03
Manufactured under license from Dolby Laboratories.
Dolby, Dolby Audio, Pro Logic, and the double-D symbol are
trademarks of Dolby Laboratories.
The terms HDMI and HDMI High-Definition Multimedia Interface, and
the HDMI Logo are trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other countries.
Open Source Licence Notice
In the case of using open source software, Open Source Licences are available on the
product menu. Open Source Licence Notice is written only English.
For information on the Open Source Licence Notice, contact the Samsung Customer Centre
or send email to oss.request@samsung.com.
THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED
ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE
FOLLOWING QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC
CONTENT THAT IS NOT OFFERED FOR SALE; AND (3) HEVC CONTENT THAT IS CREATED
BY THE OWNER OF THE PRODUCT.
THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC ENCODED CONTENT
CREATED BY A THIRD PARTY, WHICH THE USER HAS ORDERED OR PURCHASED FROM
A THIRD PARTY, UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE
PRODUCT WITH SUCH CONTENT BY A LICENSED SELLER OF THE CONTENT.
YOUR USE OF THIS PRODUCT IN CONNECTION WITH HEVC ENCODED CONTENT IS
DEEMED ACCEPTANCE OF THE LIMITED AUTHORITY TO USE AS NOTED ABOVE.