Table of Contents
- English
- Quick Guides
- Connections
- Remote Control and Peripherals
- About the Samsung Smart Remote
- About the Samsung Smart Remote (THE FRAME)
- Connecting to the Samsung Smart Remote
- Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote
- Using Anynet+ (HDMI-CEC)
- Controlling the TV with a Keyboard
- Entering Text using the On-Screen QWERTY Keyboard
- Smart Features
- TV Viewing
- Picture and Sound
- System and Support
- Setting the Time and Using the Timer
- Using the Screen Burn Protection and Energy Saving Functions
- Updating the TV’s Software
- Protecting the TV from Hacking and Malicious Code
- Using Other Functions
- Running the accessibility functions
- Enabling voice guides for the visually impaired
- Enabling audio for the video description function
- White text on black background (high contrast)
- Enlarging the font (for the visually impaired)
- Learning about the remote control (for the visually impaired)
- Learning about the TV menu
- Showing captions
- Listening to the TV through Bluetooth devices (for the hearing impaired)
- Configuring advanced system settings
- Checking digital channel signal info and strength
- Restoring the TV to the factory settings
- Troubleshooting
- Getting Support
- Diagnosing TV operational issues
- There Is a Problem with the Picture
- I Can't Hear the Sound Clearly
- There Is a Problem with the Broadcast
- My Computer Won't Connect
- The TV Won't Connect to the Internet
- The Schedule Recording/Timeshift Function Isn't Working
- Anynet+ (HDMI-CEC) Isn't Working
- I Have Trouble Launching/Using Apps
- My File Won't Play
- I Want to Reset the TV
- Other Issues
- Precautions and Notes
- Before Using the Recording and Timeshift Functions
- Read Before Using APPS
- Read Before Using the Internet
- Read Before Playing Photo, Video, or Music Files
- Read After Installing the TV
- Supported Resolutions for UHD Input Signals
- Read Before Connecting a Computer (Supported Resolutions)
- Supported Resolutions for Video Signals
- Read Before Using Bluetooth Devices
- Blocking programs based on their TV Rating
- Buttons and Functions
- License
- Accessibility Guidance
Samsung QN55Q6FAMFXZA User Manual
Displayed below is the user manual for QN55Q6FAMFXZA by Samsung which is a product in the TVs category. This manual has pages.
Related Manuals
E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register your
product at
www.samsung.com/register
Model______________ Serial No.______________
Contents
Quick Guides
Connecting the Samsung Smart Remote to the TV
Using Smart Hub
Using Voice Interaction
3 Running Voice Interaction
5 Read Before Using Voice Interaction
Updating the TV’s Software
6 Updating the TV’s software to the latest version
7 Updating the TV automatically
Getting Support
7 Getting support through Remote Management
8 Finding the contact information for service
8 Requesting service
Connections
Connection Guide
Connecting an Antenna
Connecting to the Internet
10 Connecting to your Internet network
Troubleshooting Internet Connectivity Issues
12 Troubleshooting wired Internet connectivity issues
13 Troubleshooting wireless Internet connectivity issues
Connecting Video Devices
14 Connecting with an HDMI cable
15 Connecting with a component cable (Only for models with
COMPONENT IN / AV IN)
16 Connecting with a composite cable (Only for models with
COMPONENT IN / AV IN)
Audio Input and Output Connections
17 Connecting with an HDMI (ARC) cable
17 Connecting with a digital audio (optical) cable
17 Connecting through a wireless network
18 Connecting Bluetooth Devices
Connecting a Computer
18 Connecting through the HDMI port ― Screen sharing (HDMI)
Connecting a Mobile Device
19 Viewing the screen of a mobile device on your TV (Screen
Sharing)
19 Sharing content through the Smart View app
20 Managing a Mobile Device
Switching between external devices connected to the TV
20 Changing the input signal
21 Editing the name and icon of an external device
22 Using additional functions
Connection Notes
22 Connection notes for HDMI
23 Connection notes for audio devices
24 Connection notes for computers
24 Connection notes for mobile devices
Remote Control and Peripherals
About the Samsung Smart Remote
About the Samsung Smart Remote (THE FRAME)
Connecting to the Samsung Smart Remote
Controlling External Devices with the Samsung Smart Remote
- Using the Universal Remote
Using Anynet+ (HDMI-CEC)
30 Connecting an external device through Anynet+ and using
their menus
Controlling the TV with a Keyboard
31 Connecting a USB keyboard
31 Connecting a Bluetooth keyboard
31 Using the keyboard
II
Entering Text using the On-Screen QWERTY Keyboard
33 Using additional functions
33 Entering Text using the remote control's microphone and the
on-screen QWERTY keyboard
Smart Features
Smart Hub
34 Displaying the Home Screen
37 Launching Smart Hub automatically
37 Launching the last used app automatically
37 Testing Smart Hub connections
37 Resetting Smart Hub
Using a Samsung account
37 Creating and managing your Samsung account
38 Signing in to a Samsung account
Using the APPS Service
41 Installing and running an app
42 Managing purchased or installed apps
43 Rating apps
Using the e-Manual
44 Launching the e-Manual
44 Using the buttons in the e-Manual
Using the Internet
Playing pictures/video/music
46 Playing media content
Using the Music Service
Using the Sports Service
Using the TV PLUS Service
Using Voice Interaction
50 Running Voice Interaction
51 Read Before Using Voice Interaction
TV Viewing
Viewing Broadcast Information at a Glance
53 Using the guide
Recording Programs
55 Recording programs
56 Managing the schedule recording list
57 Viewing recorded programs
Setting Up a Schedule Viewing
57 Setting up a schedule viewing for a channel
58 Editing a schedule viewing
Using Timeshift
59 Buttons and functions available while recording a program or
Timeshift
Using the Channel List
Editing channels
61 Re-registering and deleting a channel
61 Editing registered channels
62 Using Program Rating Lock
Creating a Personal Favorites List
62 Registering channels as favorites
63 Viewing and selecting channels on Favorites lists only
Editing a Favorites List
63 Adding channels to favorites list
63 Removing channels from a favorites list
63 Rearranging a favorites list
63 Renaming a favorites list
TV-Viewing Support Functions
64 Changing the broadcast signal
64 Scanning for available channels
64 Configuring advanced broadcasting audio settings
II III
Picture and Sound
Adjusting the Picture Quality
65 Choosing a picture mode
65 Configuring advanced picture settings
Setting the Viewing Environment for External Devices
67 Playing games on an optimized screen
67 Viewing UHD videos
67 Using HDMI black level
68 Registering the TV as a DivX-certified device (watching for
pay DivX movies)
Picture Support Functions
68 Changing the picture size
Adjusting the Sound Quality
69 Choosing a sound mode
69 Configuring advanced sound settings
Using the Sound Support Functions
70 Selecting speakers
70 Listening to the TV through Bluetooth devices
71 Listening to the TV through a Multiroom speaker
System and Support
Setting the Time and Using the Timer
72 Setting the current time
73 Using the timers
Using the Screen Burn Protection and Energy Saving Functions
74 Preventing screen burn
74 Reducing the energy consumption of the TV
Updating the TV’s Software
75 Updating the TV’s software to the latest version
75 Updating the TV automatically
Protecting the TV from Hacking and Malicious Code
76 Scanning the TV and connected storage for malicious code
Using Other Functions
76 Running the accessibility functions
77 Enabling voice guides for the visually impaired
77 Enabling audio for the video description function
77 White text on black background (high contrast)
77 Enlarging the font (for the visually impaired)
78 Learning about the remote control (for the visually impaired)
78 Learning about the TV menu
78 Showing captions
79 Listening to the TV through Bluetooth devices (for the hearing
impaired)
79 Configuring advanced system settings
81 Checking digital channel signal info and strength
81 Restoring the TV to the factory settings
Troubleshooting
Getting Support
82 Getting support through Remote Management
83 Finding the contact information for service
83 Requesting service
Diagnosing TV operational issues
There Is a Problem with the Picture
84 Testing the picture
I Can't Hear the Sound Clearly
86 Testing the sound
There Is a Problem with the Broadcast
My Computer Won't Connect
The TV Won't Connect to the Internet
The Schedule Recording/Timeshift Function Isn't Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
IV
Precautions and Notes
Before Using the Recording and Timeshift Functions
93 Before using the recording and schedule recording functions
94 Before using the timeshift function
Read Before Using APPS
Read Before Using the Internet
Read Before Playing Photo, Video, or Music Files
97 Limitations on use of photo, video, and music files
98 Supported external subtitles
98 Supported internal subtitles
99 Supported image formats and resolutions
99 Supported music formats and codecs
100 Supported video codecs
Read After Installing the TV
102 Picture sizes and input signals
103 Installing an anti-theft lock
103 Read before setting up a wireless Internet connection
Supported Resolutions for UHD Input Signals
104 If HDMI UHD Color is set to Off
104 If HDMI UHD Color is set to On
Read Before Connecting a Computer (Supported Resolutions)
105 IBM
105 MAC
106 VESA DMT
106 CEA-861
Supported Resolutions for Video Signals
107 CEA-861
Read Before Using Bluetooth Devices
108 Restrictions on using Bluetooth
Blocking programs based on their TV Rating
110 Blocking movies base on their Movie Rating (MPAA)
110 Blocking programs based on their Canadian English Rating
111 Blocking programs based on their Canadian French Rating
111 Blocking Programs based on their Downloadable U.S. Rating
Buttons and Functions
112 Buttons and functions available while playing multimedia
content
License
Accessibility Guidance
Using the Remote control
116 Orientation of the Samsung Smart Remote
116 Description of the Samsung Smart Remote
Using the accessibility menu
118 Accessibility short cut menu
119 Step by Step instructions to.
121 Setting accessibility settings using Voice Interaction
Using the TV with Voice Guide on
122 Watching TV
Using the guide
Setting Up a Schedule Viewing
Using the Channel List
129 Creating a Personal Favorites List
Recording
131 Using the instant and schedule recording options from the
guide screen:
132 Using the Instant and Schedule Recording options from
program info window
132 Recording a program you are currently watching directly from
live TV
133 Changing the recording time
133 Viewing recorded programs
134 Deleting a recorded program
Using Smart Hub
134 Smart Hub
136 Displaying the Home Screen in Smart Hub
Using the e-Manual
137 Launching the e-Manual
Using Voice Interaction
138 Running Voice Interaction
IV V
- 1 -
Quick Guides
You can learn quickly how to run and use the frequently used functions.
Connecting the Samsung Smart Remote to the TV
Connect the Samsung Smart Remote to your TV to operate the TV.
When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung
Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press
and hold the and buttons simultaneously for 3 seconds or more.
"The images, buttons, and functions of the Samsung Smart Remote may differ by model.
"For more information, refer to "About the Samsung Smart Remote."
"Availability depends on the specific model.
- 2 -
Using Smart Hub
Connect to Smart Hub for apps, games, movies, and more.
Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen.
Source
TV HDMI 1 HDMI 2 USB 1 USB 2 Connection
Guide
Universal
Remote
Source
"The image on your TV may differ from the image above depending on your model and geographical area.
When you press the button on your remote control, you can use the following functions and features.
1 Settings
When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can
quickly set frequently used functions by clicking the icons.
2 Source
You can select an external device connected to the TV.
"For more information, refer to "Switching between external devices connected to the TV."
3 Search
You can search data for channels, programs, movie titles, and apps from Smart Hub.
"For more information, refer to "Smart Hub."
- 3 -
4 APPS
You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding
apps on your TV.
"To use this feature, the TV must be connected to the Internet.
"For more information, refer to "Using the APPS Service."
Art
You can use the Art Mode function to edit image content such as artworks or pictures when you are not watching TV
or when the TV is turned off, and then display the content in full screen mode.
"This function is supported only in THE FRAME model.
"For more information, refer to the provided user manual.
Using Voice Interaction
Speak into the microphone on your Samsung Smart Remote to control your TV.
"Availability depends on the specific model.
Running Voice Interaction
Press and hold the button on your Samsung Smart Remote, say a command, and then release the button.
The TV recognizes the voice command.
"When you press the button once, the Help Guide is displayed. Use the Voice Interaction function as instructed in the
Guide.
"During voice analysis, the system cannot receive voice commands.
"SMART HUB" "HDMI" "USB"
- 4 -
●If you say an accessibility-related command such as "Caption" or "Voice Guide," the command is applied
directly and you will see a notification that the function is operating.
●When playing back media content, you can execute commands such as "Play," "Pause," "Stop," "Rewind," and
"Fast Forward."
"The function does not operate for all apps.
●You can set the timer with the command "Sleep reservation in 30 minutes."
●To change the source, say "HDMI," "TV," or "USB."
●To change the picture mode, say "Movie Picture Mode" or "Set Picture Mode to Standard."
●To search, say "Search ****" or "Search **** in YouTube."
●To view Help, say "Help," "What can I say" or "User guide."
"The supported language may differ by geographical region.
"When you press the button once, the Help Guide is displayed. Use the Voice Interaction function as instructed in
the Guide.
- 5 -
Read Before Using Voice Interaction
Precautions for voice interaction
●To use Voice Interaction, you must have a Samsung account. For more information, refer to "Using a Samsung
account."
●The supported voice interaction languages and features may differ by geographical region.
●If the language set differs from the language of your country, some features are not available.
●The function is available only when the TV is connected to the Internet.
●Voice interaction is available only on TVs that support it and come with remote controls that have a
microphone.
●Symbols including "-" and special characters are not supported. Consequently, if a word or sentence contains
numeric values or symbols, the function may not operate properly.
●Searched results may not provide complete results.
●You may be required to pay for some apps. Consequently, you may encounter a service application or contract.
●To change the current channel by saying channel names as voice commands, you must finish Set Up Service
Provider. ( Settings General Start Setup)
●To use the voice text input function and Smart search function, you must consent to provisions allowing third
parties to collect and use your voice data.
●To use the interactive voice interaction function, you must:
–Agree to Smart Hub's Terms of Use
–Agree to a guidance regarding the collection and use of personal information for the Smart Hub service.
–Consent to the collection and use of personal information for the voice interaction-based service.
Requirements for using voice interaction
●The voice interaction rate differs with the volume/tone, pronunciation, and ambient sound environment (TV
sound and ambient noise).
●The optimal volume for voice commands is between 75 dB and 80 dB.
- 6 -
Updating the TV’s Software
View your TV's software version and update it if necessary.
Settings Support Software Update Try Now
Updating the TV’s software to the latest version
[ DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after
completing the software update. Video and audio settings will be reset to their defaults after a software
update.
Updating through the Internet
Settings Support Software Update Update Now
"Updating from the Internet requires an active Internet connection.
Updating through a USB device
Settings Support Software Update Update Now
After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device
to the TV to update.
"To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the
update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.
- 7 -
Updating the TV automatically
Settings Support Software Update Auto Update
If the TV is connected to the Internet, you can have the TV's software update itself automatically while you are
watching the TV. When the background update is completed, it is applied the next time the TV is turned on.
If you agree to the Smart Hub terms and conditions, Auto Update is set to On automatically. If you want this function
disabled, use the Select button to turn it off.
"This function may take a longer time if another network function is running concurrently.
"This function requires an Internet connection.
Getting Support
Get help directly from Samsung if you have a problem with your TV.
Getting support through Remote Management
Settings Support Remote Management
After consenting to our service agreement, you can use Remote Management to access Remote Support and have
a Samsung service technician diagnose your TV, correct problems, and update your TV's software, remotely, via the
web. You can also turn Remote Management on and off.
"This function requires an Internet connection.
What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
●Diagnose your TV
●Adjust the TV settings for you
●Perform a factory reset on your TV
●Install recommended firmware updates
- 8 -
How does Remote Support Work?
You can easily have a Samsung Tech service your TV remotely:
1.
Call the Samsung Contact Center and ask for remote support.
2.
Open the menu on your TV and go to the Support section.
3.
Select Remote Management, then read and agree to the service agreements. When the PIN screen appears,
provide the PIN number to the agent.
4.
The agent will then access your TV.
Finding the contact information for service
Settings Support About This TV
You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's
software version, Open Source License and other information you may need to get service support from a Samsung
call agent or the Samsung website.
"You can also view information by scanning the QR code of your TV.
"You can also start this function by pressing and holding the button for 5 or more seconds.
Requesting service
Settings Support Request Support
You can request service when you encounter a problem with the TV. Select the item matching the problem that
you encountered, and then select Request Now or Schedule Appointment Send. Your service request will be
registered. The Samsung Contact Center will contact you to set up or confirm your service appointment.
"You must agree to the terms and conditions for the service request.
"This function is not available in specific geographical areas.
"This function requires an Internet connection.
- 9 -
Connections
You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the
Internet by using a LAN cable or wireless router. Using various connectors, you can also connect external devices.
Connection Guide
You can view detailed information about external devices that can be connected to the TV.
Source Connection Guide
It shows you how to connect various external devices such as set-top boxes, game consoles, and PCs using pictures.
If you select the connection method and an external device, the connection details appear.
Connection Guide
Cable Box/Disc Player HDMI
Game Console
PC
Audio Device
Mobile Device
External Storage
Accessory
"The image on your TV may differ from the image above depending on your model and geographical area.
Connecting an Antenna
You can connect an antenna cable to your TV.
"An antenna connection is not necessary if you connect a cable or satellite box.
ANT IN
- 10 -
Connecting to the Internet
You can get access to the Internet through your TV.
Connecting to your Internet network
Settings General Network Open Network Settings
Connect to an available network.
Establishing a wired Internet connection
Settings General Network Open Network Settings Wired
If you connect a LAN cable, the TV automatically accesses the Internet.
LAN
"Use a CAT 7 (*STP type) cable for the connection.
* Shielded Twist Pair
"The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.
- 11 -
Establishing a wireless Internet connection
Settings General Network Open Network Settings Wireless
Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect, and
then follow the directions on the screen.
Wireless network
Select your wireless network.
Refresh
"The image on your TV may differ from the image above depending on your model and geographical area.
"If no wireless router is found, select Add Network at the bottom of the list and enter the network name (SSID).
"If your wireless router has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or PBC
button on your router within 2 minutes. The TV will connect automatically.
Checking the Internet connection status
Settings General Network Network Status
View the current network and Internet status.
- 12 -
Resetting Your Network
Settings General Network Reset Network
Restore the network settings to the factory default.
Changing the name of the TV on a network
Settings General System Manager Device Name
You can change the name of the TV on the network. Select User Input at the bottom of the list and change the name.
Setting up network IP settings according to IPv6
Settings General Network Expert Settings IPv6
"This function is not available on certain models in specific geographical areas.
Checking an Internet connection set up over IPv6
Settings General Network Expert Settings IPv6 Status
"This function is not available on certain models in specific geographical areas.
Troubleshooting Internet Connectivity Issues
If your TV won't connect to the Internet, try the solutions below.
Troubleshooting wired Internet connectivity issues Try Now
After reading the following content, troubleshoot the wired Internet connection issue. If the problem persists,
contact your Internet Service Provider.
No network cable found
Make sure that the LAN cable is plugged in on both ends. If it is plugged in, make sure that the router is turned on. If
the router is on, try turning it off and then on.
- 13 -
IP auto setting failed
1.
Configure the settings in IP Settings.
2.
Make sure that the DHCP server is enabled on the router, and then reset the router.
Unable to connect to the network
1.
Check all IP Settings.
2.
After checking the DHCP server status (must be active) on the router, remove the LAN cable, and then connect
it again.
Connected to a local network, but not to the Internet
1.
Make sure that the Internet LAN cable is connected to the router's external LAN port.
2.
Check the DNS values in IP Settings.
Network setup is complete, but unable to connect to the Internet
If the problem persists, contact your Internet Service Provider.
Troubleshooting wireless Internet connectivity issues
After reading the following content, troubleshoot the wireless Internet connection issue. If the problem persists,
contact your Internet Service Provider.
Wireless network connection failed
If a selected wireless router is not found, go to Open Network Settings, and then select the correct router.
Unable to connect to a wireless router
1.
Check if the router is turned on. If it is, turn it off and then on.
2.
Enter the correct password if required.
- 14 -
IP auto setting failed
1.
Configure the settings in IP Settings.
2.
Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.
3.
Enter the correct password if required.
Unable to connect to the network
1.
Check all IP Settings.
2.
Enter the correct password if required.
Connected to a local network, but not to the Internet
1.
Make sure that the Internet LAN cable is connected to the router's external LAN port.
2.
Check the DNS values in IP Settings.
Network setup is complete, but unable to connect to the Internet
If the problem persists, contact your Internet Service Provider.
Connecting Video Devices
Make the correct video connections between your TV and your external devices.
Connecting with an HDMI cable
HDMI IN
- 15 -
Connecting with a component cable (Only for models with COMPONENT IN /
AV IN)
A Component connection lets you enjoy video resolutions up to 1080p. To watch video from most DVD and Blu-ray
players, use the Component connection.
Review the illustration below, and then connect Component IN and AV IN on the TV to Component OUT on the
external device by using the provided component and AV adaptors. Make sure to connect the same color connectors
together. (blue to blue, yellow to yellow, etc.)
COMPONENT IN / AV IN
COMPONENT IN
COMPONENT IN Adapter
AV IN Adapter
AV IN
"To use component equipment, connect both the component adapter (blue) and the AV adapter (yellow).
- 16 -
Connecting with a composite cable (Only for models with COMPONENT IN /
AV IN)
Through the Composite connection, you can enjoy the resolution up to 480i.
Review the illustration below, and then connect AV IN on the TV to AV OUT on the external device using the provided
AV adapter and composite cable. When connecting the cables, be sure to match the colors of the cables to the colors
of the ports.
AV IN / COMPONENT IN
COMPONENT IN
COMPONENT IN Adapter
AV IN Adapter
AV IN
"Connect AV (composite) equipment to AV In only. Do not connect to Component In.
- 17 -
Audio Input and Output Connections
Make the correct audio connections between your TV and your external devices.
"For more information about how to select external speakers, refer to "Selecting speakers."
Connecting with an HDMI (ARC) cable
HDMI IN
(ARC)
Connecting with a digital audio (optical) cable
DIGITAL
AUDIO OUT
(OPTICAL)
Connecting through a wireless network
You can connect the TV to a Samsung wireless audio device through your wireless network. The two devices must be
connected to the same network. For more information about the connection and its use, refer to the user manual of
the audio device.
- 18 -
Connecting Bluetooth Devices
For more information about how to connect and use external speakers, refer to the Connection Guide (
Source Connection Guide) and to the speakers' user manuals.
"This function is not available on certain models in specific geographical areas.
Connecting a Computer
Use the TV as a computer monitor or connect the TV to a computer via your network and access the computer's
content.
Connecting through the HDMI port ― Screen sharing (HDMI)
HDMI IN
HDMI
DVI
HDMI IN
"When your PC is connected, select PC for the Device Icon. For more information about the port settings, refer to "Editing the
name and icon of an external device."
- 19 -
Connecting a Mobile Device
View a mobile device's screen and multi-media content by connecting the mobile device to your TV or network.
After you connect a mobile device that supports screen mirroring to your TV, you can use screen mirroring to view
the screen of the mobile device on your TV wirelessly and play the video, audio, or photo files currently playing on
the mobile device on your TV. If your mobile device does not support mirroring, download and install the Smart View
(Screen Mirroring) app.
Viewing the screen of a mobile device on your TV (Screen Sharing)
When you run the Smart View on a mobile device, you can view the screen of the mobile device on the TV.
1.
Run the Smart View (Screen Mirroring) on your mobile device. The device searches for TVs that can be
connected.
2.
Select the desired TV from the searched result. The TV and the mobile device are connected.
●If there is no TV found, try again after turning both off and on.
●If you have multiple TVs, assign a different name to each TV in Settings General System
Manager Device Name to make selection easy.
Sharing content through the Smart View app
When you install and then run the Samsung Smart View App on your mobile device, you can play the mobile device's
multimedia content on your TV. You can download the app from Google Play Store, Samsung Apps, or the App Store.
The mobile device and your Smart TV must be connected to each other on the same network.
"This function is not available on certain models in specific geographical areas.
- 20 -
Managing a Mobile Device
Settings General External Device Manager Device Connect Manager
●Access Notification
Set whether to display a notification when a mobile device attempts to connect to the TV for the first time.
●Device List
View and manage a list of mobile devices that have requested permission to connect to the TV.
Switching between external devices connected to the TV
You can switch between TV programs and the content of external devices.
Changing the input signal
Source
When you select a connected external device on the Source screen, the output of the selected device is displayed on
the TV's screen.
"To control a device (Blu-ray player, game console, etc.) that supports universal remote control with the TV's remote,
connect the device to an HDMI port on the TV, and then turn on the device. Lets you switch to the output of the device
automatically or lets you configure universal remote control for the device automatically. To configure the device for
universal remote control automatically, point the TV's remote control at the device. Note that this function may not be
supported depending on the device and geographical area.
"When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the media
content listed on the device.
- 21 -
Editing the name and icon of an external device
Source
You can change the port name for a connected external device or add it to Home Screen.
Edit
Information
Source Add to Home
Source
"The image on your TV may differ from the image above depending on your model and geographical area.
1.
Move the focus to a connected external device.
2.
Press the Up directional button. The following 2 functions become available. (Note that available functions
may differ with the port type.)
1 Edit
You can change the port name of an external device for easy identification.
2 Information
You can view detailed information about an external device.
3 Add to Home
You can add the port of an external device to the Home Screen for quick switching.
- 22 -
Using additional functions
You can use the following features on the Source screen.
●Connection Guide: The guide to device connections
●Universal Remote: The function that lets you register external devices to your Samsung Smart Remote and
control them using the Remote.
"This function is not available on certain models in specific geographical areas.
"For more information, refer to "Controlling External Devices with the Samsung Smart Remote - Using the Universal
Remote."
Connection Notes
When connecting an external device, note the following:
"The number of connectors and their names and locations may differ with the model.
"Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors
and their names and locations may differ with the manufacturer.
Connection notes for HDMI
●The following types of HDMI cables are recommended:
–High-Speed HDMI Cable
–High-Speed HDMI Cable with Ethernet
●Use an HDMI cable with a thickness of 0.66 inches (17 mm) or less.
●Using a non-certified HDMI cable may result in a blank screen or a connection error.
●Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.
●This TV does not support HDMI Ethernet Channel. Ethernet is a Local Area Network (LAN) built with coaxial
cables standardized by the IEEE.
●Use a cable shorter than 10 feet (3 m) to get the best UHD viewing quality.
- 23 -
●Many computer graphics adaptors do not have HDMI ports, but have DVI ports instead. If your PC does not
support HDMI video out, connect your PC with an HDMI-DVI cable.
"For more information, refer to "Connecting a Computer."
●For One Connect or One Connect Mini supported models, when the TV is connected to other equipment
such as a DVD/BD player or a set-top-box via HDMI, network standby mode will be automatically activated.
In this network standby mode, the TV continues to detect and connect HDMI Devices. This function can be
deactivated by pressing the following buttons on the remote control:
–On the Samsung Smart Remote: VOL (up directional button) (left directional button) (up
directional button) (down directional button) VOL
–On the standard remote control: (up directional button) (left directional button) (up directional
button) (down directional button) RETURN.
"If the function is deactivated and TV is turned off, the function is automatically activated again when the TV is next
switched on.
Connection notes for audio devices
●For better audio quality, it is a good idea to use an AV receiver.
●Connecting a device using an optical cable does not automatically change the audio output to the device's
speakers. To change the audio output to the device, do one of the following:
–Use the Quick Settings screen to change to the connected device:
Use the Select button to select Audio Out/Optical on the Sound Output menu. ( Settings up
directional button Sound Output).
–Use the Settings screen to change to the connected device:
Select Audio Out/Optical on the Sound Output menu. ( Settings Sound Sound Output).
●An unusual noise coming from a connected audio device while you are using it may indicate a problem with
the audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.
●Digital audio is only available with 5.1-channel broadcasts.
- 24 -
Connection notes for computers
●For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported
Resolutions)."
●As long as file sharing is activated, unauthorized access may occur. When you do not need to access data,
disable file sharing.
●Your PC and Smart TV must be connected to each other on the same network.
●When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage
system, sharing may not be supported due to the network’s configuration, quality, or functionality, for
example, if the network has an NAS (Network-Attached Storage) device.
Connection notes for mobile devices
●To use the Smart View function, the mobile device must support a mirroring function such as AllShare Cast
or Smart View. To check whether your mobile device supports the mirroring function, please visit the mobile
device manufacturer's website.
●To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. Please check if your mobile
device supports Wi-Fi Direct.
●The mobile device and your Smart TV must be connected to each other on the same network.
●The video or audio may stop intermittently, depending on network conditions.
●When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage
system, sharing may not be supported due to the network’s configuration, quality, or functionality, for
example, if the network has an NAS (Network-Attached Storage) device.
- 25 -
Remote Control and Peripherals
You can control TV operations with your Samsung Smart Remote. Pair external devices such as a keyboard for ease
of use.
About the Samsung Smart Remote
Learn about the buttons on the Samsung Smart Remote.
- 26 -
Button Description
(Voice recognition)
Runs Voice Interaction. Press the button, say a voice command, and then release the button
to run Voice Interaction. When pressed once, the guide to Voice Interaction appears.
(Virtual numeric pad)
Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter
numeric values.
Select numbers and then select Done to enter a numeric value. Use to change the channel,
enter a PIN, enter a ZIP code, etc.
If the Color Button appears with a number strip on the screen, select the Color Button and
then select a specific color by using the directional pad (up/down/left/right). Use this to
access additional options that are specific to the feature in use.
4 Color button
Use these colored buttons to access additional options that are specific to the feature in use.
"These buttons are not available in the U.S.A. and Canada.
Directional pad (up/
down/left/right) Moves the focus.
Select Selects or runs a focused item. When pressed while you are watching content, detailed
program information appears.
(Return)
Press to return to the previous menu. When pressed for 1 second or more, the running
function is terminated. When pressed while you are watching a program, the previous
channel appears.
(Smart Hub) Press to return to the Home Screen.
(Play/pause)
When pressed, the playback controls appear. Using these controls, you can control the
media content that is playing.
VOL (Volume) Move the button up or down to adjust the volume. To mute the sound, press the button.
When pressed for 1 second or more, the Accessibility Shortcuts appears.
CH (Channel)
Move the button up or down to change the channel. To see the Guide screen, press the
button.
Press and hold the button up or down to quickly change the channel.
"Use the Samsung Smart Remote less than 20 feet from the TV. The usable distance may vary with the wireless
environmental conditions.
"The images, buttons, and functions of the Samsung Smart Remote may differ with the model.
"This function may not be supported depending on the model or geographical region.
"To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you
must configure universal remote control for the device. For more information, refer to "Controlling External Devices with
the Samsung Smart Remote - Using the Universal Remote."
"To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+),
connect the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-
CEC)."
- 27 -
About the Samsung Smart Remote (THE FRAME)
Learn about the buttons on the Samsung Smart Remote.
- 28 -
Button Description
(Power)
When watching TV, press to switch to Art mode. In Art mode, press to switch to watching TV.
Press and hold to turn off the TV completely.
(Voice recognition)
Runs Voice Interaction. Press the button, say a voice command, and then release the button
to run Voice Interaction. When pressed once, the guide to Voice Interaction appears.
(Virtual numeric pad)
Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter
numeric values.
Select numbers and then select Done to enter a numeric value. Use to change the channel,
enter a PIN, enter a ZIP code, etc.
If the Color Button appears with a number strip on the screen, select the Color Button and
then select a specific color by using the directional pad (up/down/left/right). Use this to
access additional options that are specific to the feature in use.
4 Color button
Use these colored buttons to access additional options that are specific to the feature in use.
"These buttons are not available in the U.S.A. and Canada.
Directional pad (up/
down/left/right) Moves the focus.
Select Selects or runs a focused item. When pressed while you are watching content, detailed
program information appears.
(Return)
Press to return to the previous menu. When pressed for 1 second or more, the running
function is terminated. When pressed while you are watching a program, the previous
channel appears.
(Smart Hub)
Press to return to the Home Screen.
Press in Art mode to switch to TV mode.
(Play/pause)
When pressed, the playback controls appear. Using these controls, you can control the
media content that is playing.
VOL (Volume) Move the button up or down to adjust the volume. To mute the sound, press the button.
When pressed for 1 second or more, the Accessibility Shortcuts appears.
CH (Channel)
Move the button up or down to change the channel. To see the Guide screen, press the
button.
Press and hold the button up or down to quickly change the channel.
"Use the Samsung Smart Remote less than 20 feet from the TV. The usable distance may vary with the wireless
environmental conditions.
"The images, buttons, and functions of the Samsung Smart Remote may differ with the model.
"This function may not be supported depending on the model or geographical region.
"To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you
must configure universal remote control for the device. For more information, refer to "Controlling External Devices with
the Samsung Smart Remote - Using the Universal Remote."
"To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+),
connect the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-
CEC)."
- 29 -
Connecting to the Samsung Smart Remote
Pair the TV with the Samsung Smart Remote.
When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung
Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press
and hold the and buttons simultaneously for 3 seconds or more.
"Availability depends on the specific model.
Controlling External Devices with the Samsung Smart Remote -
Using the Universal Remote
Control the TV and connected external devices with the Samsung Smart Remote.
Source Universal Remote
You can control external devices connected to the TV using the remote control. To control external devices, register
them by following the instructions on the screen.
"Availability depends on the specific model.
"You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote control
without any additional setup. For more information, refer to "Using Anynet+ (HDMI-CEC)."
"Certain external devices connected to the TV may not support the universal remote feature.
"Do not place any obstacles in front of an external device. It may cause signals from the remote control to be transmitted
improperly.
"The TV memorizes both the external device and its connection port (HDMI 1, HDMI 2, etc.).
- 30 -
Using Anynet+ (HDMI-CEC)
Control an external device connected via Anynet+ (HDMI-CEC) with the remote control.
You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and
that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote
control.
Connecting an external device through Anynet+ and using their menus
Settings General External Device Manager Anynet+ (HDMI-CEC)
1.
Set Anynet+ (HDMI-CEC) to On.
2.
Connect an HDMI-CEC-compliant device to the TV.
3.
Turn on the connected external device. The device is automatically connected to the TV. After connection is
finished, you can access the menu of the connected device on your TV screen using your TV remote and control
the device.
"The connecting process can take up to 2 minutes to complete.
Read before connecting an Anynet+ (HDMI-CEC) device
"You can configure the TV's Universal Remote to control third-party cable boxes, Blu-ray players, and home theaters that
do not support HDMI-CEC. For more information, refer to "Controlling External Devices with the Samsung Smart Remote -
Using the Universal Remote."
"Anynet+ cannot be used to control external devices that do not support HDMI-CEC.
"Anynet+ (HDMI-CEC)-enabled devices must be connected to the TV with an HDMI cable. Note that some HDMI cables may
not support Anynet+ (HDMI-CEC).
"The TV remote control may not work under certain circumstances. If this occurs, set up the device as an Anynet+ (HDMI-
CEC)-enabled device again.
"Anynet+ (HDMI-CEC) works only with external devices that support HDMI-CEC and only when those devices are either in
standby mode or turned on.
"Anynet+ (HDMI-CEC) can control up to 12 compliant external devices (up to 3 of the same type) except for home theaters.
Anynet+ (HDMI-CEC) can control only one home theater system.
"To listen to 5.1-channel audio from an external device, connect the device to the TV via an HDMI cable and connect a 5.1
home theater system directly to the external device's digital audio output connector.
"If an external device has been set up for both Anynet+ and a universal remote control, the device can be controlled only
with the universal remote control.
- 31 -
Controlling the TV with a Keyboard
Connecting a keyboard makes it easier to control the TV.
Connecting a USB keyboard
Plug the keyboard cable into the USB port.
Connecting a Bluetooth keyboard
Settings General External Device Manager Keyboard Manager Add Bluetooth
Keyboard
"This function is not available on certain models in specific geographical areas.
"If your device was not detected, position the keyboard close to the TV, and then select Refresh. The TV scans for available
devices again.
Using the keyboard
Keyboard Remote control functions
Directional keys Moves the focus
Windows key Displays the TV settings
Enter key Selects or runs a focused item
ESC key Returns to the previous screen
F1 / F2 / F3 / F4 key Color buttons ― / / /
F5 key Launches the Home Screen
F6 key Displays the source screen
F7 key Launches the Channel List
F8 key Mutes the sound
F9 / F10 key Adjusts the volume
F11 / F12 key Changes the channel
- 32 -
Setting up the keyboard
In Settings General External Device Manager Keyboard Manager, you can set the following
functions.
●Keyboard Language
●Keyboard Type
Entering Text using the On-Screen QWERTY Keyboard
Use the QWERTY keyboard to enter text on your TV.
Recommended text
Options Predict Next Character
"The image on your TV may differ from the image above depending on your model and geographical area.
- 33 -
Using additional functions
Select on the QWERTY keyboard screen. The following options are available:
"The options available may differ depending on the function running currently.
●Recommended text
●Reset Recommended Text Memory
●Predict Next Character (when using direction buttons)
●Language
Entering Text using the remote control's microphone and the on-screen
QWERTY keyboard
When the QWERTY keyboard is on the screen, press and hold the button on the Samsung Smart Remote, speak
into the microphone on the Samsung Smart Remote, and then release the button. What you say appears on the
screen as text.
"This function is not available on certain models in specific geographical areas.
- 34 -
Smart Features
You can enjoy various apps with Smart Hub.
Smart Hub
View descriptions of Smart Hub's basic functions.
After pressing the button on your remote control, you can surf the web and download apps with Smart Hub.
"Some of the Smart Hub services are paid services.
"To use Smart Hub, the TV must be connected to the Internet.
"Some Smart Hub features may not be available depending on the service provider, language, or region.
"Smart Hub service outages can be caused by disruptions in your Internet service.
"You can view the entire text of the Terms & Policy document by navigating to Settings Support Terms &
Policy. If you want to stop using Smart Hub, you can cancel the agreement. Try Now
"To cancel the Smart Hub service agreement though it is a required one, select Reset ( Settings General
Support Self Diagnosis Reset) and then press the right directional button at the Smart Hub Terms & Conditions,
Privacy Policy step.
Displaying the Home Screen
Press the button.
Source
TV HDMI 1 HDMI 2 USB 1 USB 2 Connection
Guide
Universal
Remote
Source
"The image on your TV may differ from the image above depending on your model and geographical area.
- 35 -
On the Home Screen, you can easily run the apps you have used previously or frequently. The apps can also be moved
or deleted from the screen.
1 Settings
When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can
quickly set frequently used functions by clicking the icons. Pressing Settings displays all setting menus available.
●Picture Mode
You can select the picture mode that provides the best viewing experience.
●Sound Mode
You can select a sound mode to optimize your listening experience.
●Sound Output
You can select which speakers the TV uses for audio output.
●Caption
You can watch TV broadcasts with captions.
"This function is not available on certain models in specific geographical areas.
●Sleep Timer
You can automatically shut off the TV after a pre-set period of time.
●Network
You can view the current network and Internet status.
2 Source
You can select an external device connected to the TV.
"For more information about connecting external devices, refer to "Switching between external devices connected to the
TV."
- 36 -
3 Search
You can search the apps or games in Smart Hub services.
4 APPS
You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding
apps on your TV.
"To use this feature, the TV must be connected to the Internet.
"For more information, refer to "Using the APPS Service."
Art
You can use the Art Mode function to edit image content such as artworks or pictures when you are not watching TV
or when the TV is turned off, and then display the content in full screen mode.
"This function is supported only in THE FRAME model.
"For more information, refer to the provided user manual.
Move
Remove
5 Moving an item on the Home Screen
Move the focus to the app you want to move, press the down directional button on the remote control, and then
select Move. Move the app to the desired position by pressing the left or right directional button, and then press the
Select button. The selected app is moved on the Home screen.
6 Removing an item on the Home Screen
Move the focus to the app you want to delete, press the down directional button on the remote control, and then
select Remove. The selected app is deleted.
- 37 -
Launching Smart Hub automatically
Settings General Smart Features Autorun Smart Hub
When you set Autorun Smart Hub to On, the TV displays the Home Screen automatically when you turn the TV on.
Launching the last used app automatically
Settings General Smart Features Autorun Last App
If Autorun Last App is set to On, the last used app is automatically run when you turn on the TV.
Testing Smart Hub connections
Settings Support Self Diagnosis Start Smart Hub Connection Test
Resetting Smart Hub
Settings Support Self Diagnosis Reset Smart Hub
Using a Samsung account
Create and manage your own Samsung account.
Settings General System Manager Samsung Account
Creating and managing your Samsung account
"You can view the entire text of the Terms & Policy in Settings General System Manager Samsung
Account My Account Samsung Account Privacy Policy after logging in to your Samsung account.
"You can also create a Samsung account at http://account.samsung.com. Once you have an account, you can use the same
ID on both the TV and the Samsung website.
- 38 -
Creating a new account
Settings General System Manager Samsung Account (Add Account) Create
Account
To create a new Samsung account, follow the instructions on the screen.
"For more information about the terms, select View Details.
"To protect personal information, select Profile image selection and password entry (High security) in the field below the
password entry bar.
"If you want the TV to log you into your account automatically whenever you turn on the TV, click Sign me in automatically.
Creating a Samsung account using a Facebook account
Settings General System Manager Samsung Account (Add Account) Create
with Facebook
Creating a Samsung account using a PayPal account
Settings General System Manager Samsung Account (Add Account) Create
with PayPal
Signing in to a Samsung account
Settings General System Manager Samsung Account Sign In
Changing and adding information to a Samsung account
Settings General System Manager Samsung Account My Account Edit
profile
"To change the account information, you must be logged in to your Samsung account.
Managing payment information saved on the TV
Settings General System Manager Samsung Account My Account Payment
Info
"To manage the payment information, you must be logged in to your Samsung account.
- 39 -
Configure the sync internet settings
Settings General System Manager Samsung Account My Account Sync
Internet
"To configure the sync internet settings, you must be logged in to your Samsung account.
Deleting a Samsung account from the TV
Settings General System Manager Samsung Account My Account Remove
Account
"To remove account information, you must be logged in to your Samsung account.
Signing out of your Samsung account
To sign out of your Samsung account, move the focus to your account at Settings General System
Manager Samsung Account, and then press the Select button. When the pop-up message appears, select Yes.
Viewing the user agreement and privacy policy
Settings General System Manager Samsung Account My Account Samsung
Account Privacy Policy
"To view the user agreement and privacy policy, you must be logged in to your Samsung account.
- 40 -
Using the APPS Service
Download and run various apps from Smart Hub.
APPS
You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding
apps on your TV.
"To use this feature, the TV must be connected to the Internet.
"When Smart Hub is launched for the first time, the default apps are automatically installed. The default apps may differ
with the geographical area.
APPS
Editor's Choice
Most Popular
"The image on your TV may differ from the image above depending on your model and geographical area.
1 Sign In
Selecting Sign In displays the Samsung Account screen on which you can create a Samsung account or log in to the
system.
- 41 -
2 App Search
You can search for available apps.
3 Settings
You can manage the installed apps.
Installing and running an app
Installing an app
1.
Move to the app you want to install, and then press the Select button. The detailed information screen appears.
2.
Select Install. When the installation is complete, you can run the app immediately.
"You can view installed apps on the Settings screen.
"When the TV's internal memory is insufficient, you can install an app on a USB device.
"You can run an app installed on a USB device only when the USB device is connected to the TV. If the USB device is
disconnected while an app is running, the app is terminated.
"You cannot run an app installed on a USB device on a PC or another TV.
Launching an app
You can run the app desired from Downloaded App.
The icons below appear within the selected app's icon and indicate the following:
● : The app is installed on a USB device.
● : The app has a password.
● : The app is installed.
● : The app needs to be updated.
● : The app supports Smart View.
- 42 -
Managing purchased or installed apps
Select Settings on APPS. You can manage installed apps.
Settings
Auto Update : On
Delete
Add to Home
Lock
Move
Reinstall
View Details
"The image on your TV may differ from the image above depending on your model and geographical area.
1 Removing an app
1.
Select an app to delete.
2.
Select Delete. The selected app is deleted.
"Ensure that the related app data is also removed when you remove an app.
2 Adding apps to the Home Screen
1.
Select an app to add.
2.
Select Add to Home.
3.
After the Home screen appears, move the selected app to the desired location.
4.
Press the Select button. The selected app is added to the Home Screen.
- 43 -
3 Locking and unlocking apps
1.
Select an app to lock or unlock.
2.
Select Lock/Unlock. The selected app is locked or unlocked.
"To lock or unlock an app, enter the PIN. The default PIN is "0000." You can set the PIN in Settings General
System Manager Change PIN.
4 Moving apps
1.
Select an app to move.
2.
Select Move.
3.
Move the app to the desired location.
4.
Press the Select button.
"This function is not available on certain models in specific geographical areas.
5 Reinstalling an app
1.
Select the app to install again.
2.
Select Reinstall. Reinstallation starts.
6 Checking the app information details
1.
Select the app to check.
2.
Select View Details.
3.
The app information screen appears.
7 Automatically updating apps
Installed apps can be automatically updated. If you do not want apps automatically updated, set Auto Update to Off.
"Automatic update is enabled only when the TV is connected to the Internet.
Rating apps
You can rate an app on the detailed information screen using the left or right directional button on the remote.
- 44 -
Using the e-Manual
Control and read the manual embedded in your TV.
Launching the e-Manual
Settings Support Open e-Manual
You can view the embedded e-Manual that contains information about your TV's key features.
"Alternatively, you can download a copy of the e-Manual from Samsung's website.
"Words in blue (e.g., Picture Mode) indicate a menu item.
Using the buttons in the e-Manual
● (Search)
● (Index)
● (Recently Viewed Topics)
● (Try Now): Allows you to access the corresponding menu item and try out the feature right away.
● (Link): Allows you to access the corresponding reference page.
"Some menu screens cannot be accessed from the e-Manual.
Using the Internet
Surf the Internet on your TV.
Internet
"When you select Internet, you can see recently viewed web sites or featured recommendations. When you select a
desired web site, you can get immediate access to it.
"You can use the Internet more easily after connecting a keyboard and mouse.
"You can scroll web pages with the Directional pad.
"The web pages may differ from those on a PC.
"For more information about the Internet, refer to "Read Before Using the Internet."
- 45 -
Playing pictures/video/music
Play media content stored on your TV, USB devices, smartphones, cameras, PCs, etc.
Source Connected Device
Samsung USB
Samsung USB
Filter By : All Sort By : Title Options
"The image on your TV may differ from the image above depending on your model and geographical area.
You can play media content saved on storage devices, such as USB devices, mobile devices, and cameras, on the TV.
Try Now
"You cannot play media content if the content or the storage device is not supported by the TV. For more information, refer
to "Read Before Playing Photo, Video, or Music Files."
"To connect the TV to a computer, refer to "Connecting a Computer."
"Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files.
"To connect the TV to a mobile device, refer to "Connecting a Mobile Device."
You can use the following functions on the media content list screen of a storage device.
1 Filter By
Filters the media content by type of media. (music, photo, video, recorded contents, etc.)
- 46 -
2 Sort By
Sorts the content list by title, date, or channel.
3 Options
Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is
reloaded.
"You can delete only the recorded content. To delete content, change the Filter By option to Recorded.
Playing media content
Playing multimedia content on PC or mobile device
1.
Select a device with media content in Source. The media content list in the device appears.
2.
Select a media content item from the list. The content is played.
"For more information about buttons, refer to "Buttons and functions available while playing multimedia content."
"The content may not be played depending on the encoding method or file format. Furthermore, several functions may be
restricted.
"Content on devices connected to the TV via your network may not play smoothly due to the network communication
problems. If this occurs, use a USB device.
"For more information about connection to PC, refer to "Connecting a Computer."
"For more information about connection to mobile device, refer to "Connecting a Mobile Device."
Playing multimedia content on USB device
1.
Connect a USB device to the USB port. A pop-up message appears that lets you move easily to the multimedia
content list on the device.
2.
Select a content item to play from the list. The content is played back.
- 47 -
Using the Music Service
This service is a music service app that recommends songs.
Music
Music
Featured
"The image on your TV may differ from the image above depending on your model and geographical area.
This service is a music service app that works with other music apps to recommend songs. You can search for and
hear songs that you want. If you select a song, an associated app is run to play the song.
"This function may not be supported depending on the geographical region.
1 Search
You can search for music that you want.
- 48 -
Using the Sports Service
This service displays information about your favorite sports teams.
Sports
Sports
On Now
Upcoming
"The image on your TV may differ from the image above depending on your model and geographical area.
This service displays the match or game schedules of your favorite sports teams and the results.
"This function may not be supported depending on the geographical region.
1 Search
You can search your favorite sports teams.
2 Settings
You can set your favorite sports teams and events. You can also activate the notification service that shows the
match schedules and results of the selected teams.
- 49 -
Using the TV PLUS Service
View movies, dramas, and TV shows.
TV PLUS
You can use the TV PLUS app to view movies, dramas, and TV shows.
Continue Watching
"The image on your TV may differ from the image above depending on your model and geographical area.
"To use this feature, the TV must be connected to the Internet.
1 Search
You can search for movies, dramas, and TV shows you want to view.
2 Settings
You can check your account, payments, and purchases.
●Account and Payment
You can check your Samsung account and your payments for paid content.
●Link UltraViolet™
To purchase content with the TV PLUS app, you must have an UltraViolet™ account. If you already have an
account, enter your account information to continue to use the service. If not, follow the instructions on the
screen to create an account.
●Transaction History
You can check the content that you purchased with the TV PLUS app.
- 50 -
Using Voice Interaction
Speak into the microphone on your Samsung Smart Remote to control your TV.
"Availability depends on the specific model.
Running Voice Interaction
Press and hold the button on your Samsung Smart Remote, say a command, and then release the button.
The TV recognizes the voice command.
"When you press the button once, the Help Guide is displayed. Use the Voice Interaction function as instructed in the
Guide.
"During voice analysis, the system cannot receive voice commands.
"SMART HUB" "HDMI" "USB"
●If you say an accessibility-related command such as caption or voice guide, the command is applied directly
and you will show an notification that the function is operating.
●When playing back media content, you can execute commands such as "Play," "Pause," "Stop," "Rewind," and
"Fast Forward."
"The function does not operate for all apps.
- 51 -
●You can set the timer with the command "Sleep reservation in 30 minutes."
●To change the source, say "HDMI," "TV," or "USB."
●To change the picture mode, say "Movie Picture Mode" or "Set Picture Mode to Standard."
●To search, say "Search ****" or "Search **** in YouTube."
●To view Help, say "Help," "What can I say" or "User guide."
"The supported language may differ by geographical region.
"When you press the button once, the Help Guide is displayed. Use the Voice Interaction function as instructed in
the Guide.
Read Before Using Voice Interaction
Precautions for voice interaction
●To use Voice Interaction, you must have a Samsung account. For more information, refer to "Using a Samsung
account."
●The supported voice interaction languages and features may differ by geographical region.
●If the language set differs from the language of your country, some features are not available.
●The function is available only when the TV is connected to the Internet.
●Voice interaction is available only on TVs that support it and come with remote controls that have a
microphone.
●Symbols including "-" and special characters are not supported. Consequently, if a word or sentence contains
numeric values or symbols, the function may not operate properly.
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●Searched results may not provide complete results.
●You may be required to pay for some apps. Consequently, you may encounter a service application or contract.
●To change the current channel by saying channel names as voice commands, you must finish Set Up Service
Provider. ( Settings General Start Setup)
●To use the voice text input function and Smart search function, you must consent to provisions allowing third
parties to collect and use your voice data.
●To use the interactive voice interaction function, you must
–Agree to Smart Hub's Terms of Use
–Agree to a guidance regarding the collection and use of personal information for the Smart Hub service.
–Consent to the collection and use of personal information for the voice interaction-based service.
Requirements for using voice interaction
●The voice interaction rate differs with the volume/tone, pronunciation, and ambient sound environment (TV
sound and ambient noise).
●The optimal volume for voice commands is between 75 dB and 80 dB.
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TV Viewing
You can use convenient features while watching TV. Additionally, you can edit the channel list or create favorite
channel lists.
Viewing Broadcast Information at a Glance
See an overview of each channel's program lineup.
Using the guide
Live TV Guide Try Now
Guide Channel List Recordings
"The image on your TV may differ from the image above depending on your model and geographical area.
In the Guide, you can see the daily program schedules for each broadcaster, see program information, choose a
program to watch, and set up a schedule viewing or recording.
In the Guide, you can see only the TV programs scheduled after the current time.
"The Guide also appears when you press the CH button while watching TV.
"To see information about analog channels and use the analog channel functions of the Guide, you must finish the service
provider settings in initial setup.
"To view the Guide, you must first set the TV's clock ( Settings General System Manager Time Clock).
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To start Scheduled viewing, Scheduled recording, and other function for a program listed in the Guide, first move the
cursor to it and then operate the remote control as follows:
–For a program currently being broadcast: Press and hold the Select button.
–For a program scheduled to be broadcast: Press the Select button.
–To move to the Channel Filter or Schedule Manager screen: Press the button.
●Record: You can make a recording of a current program.
"This function is not available in the U.S.A. and Canada.
●Timeshift: The current broadcasting program you are viewing is automatically saved on a USB device so that
you can play, pause, rewind, fast forward, slow rewind, slow forward, and even perform slow motion on the
program like a DVD title.
●Schedule Viewing: You can schedule viewing of a broadcast scheduled program.
"For more information about watching or Schedule Viewing, refer to "Setting Up a Schedule Viewing."
●Schedule Recording: You can schedule recording of a broadcast scheduled program.
"This function is not available in the U.S.A. and Canada.
"For more information about recording or Schedule Recording, refer to "Recording Programs."
●Edit Recording Time: You can change the start and end times of scheduled program recordings.
"This function is not available in the U.S.A. and Canada.
●Stop: You can stop the recording or Timeshift function that is currently running.
●Cancel Scheduled Viewing / Cancel Scheduled Recording: You can cancel scheduled viewings or recordings.
●View Details: You can see detailed information about the selected program. The information may differ with
the broadcast signal. If information is not provided with the program, nothing appears.
●Channel Filter: You can select a channel filter from a filter list to see a list of channels filtered accordingly.
●Schedule Manager: You can see the Recording & Schedule Manager screen.
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Recording Programs
Record a current or upcoming program using a USB device instead of a video recorder.
"This function is not available in the U.S.A. and Canada.
"Read all precautions before using the recording feature. Refer to "Before Using the Recording and Timeshift Functions" for
more information.
"You can record only the programs that have been received through an antenna.
"The appears next to the programs and channels scheduled for recording.
"If you go to Live TV while no USB device is connected, the Schedule Manager screen appears in place of the
Recordings screen.
Recording programs
Using the instant and schedule recording options from the guide screen
●Instant Recording
Select a live program from the Guide, press and hold the Select button, and then select Record from the pop-
up menu to start recording immediately.
●Schedule Recording
Select a program scheduled to be broadcast, press the Select button, and then select Schedule Recording to
set up a schedule recording of the scheduled program.
Using the instant and schedule recording options while watching a program
●Instant Recording
If you select Record after pressing the button while watching a broadcast, recording starts.
●Schedule Recording
Press the Select button while watching a program to display the program info window. Use the left or right
directional button to select a scheduled program. Press the Select button, and then select Schedule Recording
to set up a schedule recording of the scheduled program.
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Scheduling a video recording after entering the date and time
Live TV Recordings Schedules Add Recording
To schedule a recording, set the values for Antenna, Channel, Repeat, Date, Start Time, and End Time of the
broadcast program to record, and then select Save.
"Check the current time in Settings General System Manager Time Clock.
Managing the schedule recording list
Live TV Recordings Schedules
You can change scheduled recording information or cancel scheduled recordings.
"You can schedule up to 30 recordings or viewings at once using Schedule Recording and Schedule Viewing.
Setting the Schedule Recording Time
Live TV Recordings Schedules Edit
You can set the start and end times for a schedule recording. You can set the start time up to 10 minutes before the
program starts and the end time up to 10 minutes after the program ends.
Canceling a schedule recording
Live TV Recordings Schedules Delete
Checking scheduled recordings
Live TV Recordings Schedules View Details
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Viewing recorded programs
Live TV Recordings Recordings
Select a file containing a recording from the list. The file is played back.
"Buttons that appear may differ depending on the file being played. For more information about control buttons, refer to
"Buttons and functions available while recording a program or Timeshift."
Setting Up a Schedule Viewing
Configure the TV to show a specific channel or program at a specific time and date.
"The appears next to programs that have been configured for a schedule viewing.
"To set up a schedule viewing, you must first set the TV's clock ( Settings General System Manager Time
Clock).
Setting up a schedule viewing for a channel
Using the schedule viewing options from the guide screen
On the Guide screen, select a program you would like to view, press and hold the Select button, and then select
Schedule Viewing in the pop-up menu that appears.
Using the schedule viewing options in the program info window
Press the Select button while watching TV. The Program Info window appears. Select a program that will be
broadcast using the left or right directional buttons. Press and hold the Select button, and then select Schedule
Viewing to schedule viewing of that program.
Using schedule viewing to view programs at a specified time on a specified date
(U.S.A and Canada) Live TV Schedule Manager Add Viewing
(Other countries) Live TV Recordings Schedules Add Viewing
To schedule a viewing, set the values for Antenna, Channel, Repeat, Date and Start Time of the broadcast program to
view, and then select Save.
"Check the current time in Settings General System Manager Time Clock.
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Editing a schedule viewing
(U.S.A and Canada) Live TV Schedule Manager
(Other countries) Live TV Recordings Schedules
"You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries.
Setting the Schedule Viewing Time
(U.S.A and Canada) Live TV Schedule Manager Edit
(Other countries) Live TV Recordings Schedules Edit
You can set the start time of a schedule viewing. The start time can be set up to 10 minutes before the program
starts.
Canceling a schedule viewing
(U.S.A and Canada) Live TV Schedule Manager Delete
(Other countries) Live TV Recordings Schedules Delete
Checking scheduled viewings
(U.S.A and Canada) Live TV Schedule Manager View Details
(Other countries) Live TV Recordings Schedules View Details
Using Timeshift
Play, pause, or rewind live TV.
You can pause and rewind live TV by using Timeshift. Activating this function disables the Broadcasting function. Try
Now
To activate the Timeshift function while watching TV, press the button and then select Timeshift, or press the
button.
"This function is not available in the U.S.A. and Canada.
"When the Timeshift function is running, some functions are not available in Settings Broadcasting.
"To use Timeshift, you must connect a USB device for recording.
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"Read all precautions before using the Timeshift function. For more information, refer to "Before Using the Recording and
Timeshift Functions."
"For more information about control buttons, refer to "Buttons and functions available while recording a program or
Timeshift."
Buttons and functions available while recording a program or Timeshift
"This function is not available in the U.S.A. and Canada.
"The available buttons and functions may differ with the functions.
If you press the down directional button, the following buttons appear.
●Edit Recording Time
You can set for what period of time the program will be recorded.
"This function is only available when a program is being recorded.
●Record
You switch from the Timeshift function to the recording function. When switching to the recording function,
you can include the content recorded by the Timeshift function in the new recording.
"This function is only available when the Timeshift function is running.
●Go to Live TV
Select to return to the current scenes of the program when the recording or Timeshift function is playing its
past scenes.
●Stop Recording / Stop Timeshift
Ends the recording or Timeshift function.
●Info
Displays the program info window for the program on which the recording or Timeshift function is working.
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●Pause / Play
You can use the following functions when the video is paused. (Note that with the video paused, the TV does
not play audio.)
–Slow Rewind or Slow Forward: Allows you to play the video slowly (1/8, 1/4, 1/2) backward or forward by
selecting the or button. To increase the rewind or forward speed in slow mode up to 3 times, select
the button repeatedly. To return to normal speed, select the button.
"When the Slow Rewind function is activated, you can view the difference between the current recording time
and the current rewind time.
–Jump Backward / Jump Forward: Allows you to move backward or forward by 10 seconds in the video by
selecting the left or right directional button in the playback control bar.
"When the Jump Backward function is activated, you can view the difference between the current recording time
and the current rewind time.
●Rewind / Fast Forward
"This function is not available while you are watching a program that is currently being broadcast.
Using the Channel List
Change the channel or check programs on other digital channels.
Live TV Channel List
Using the Channel List, you can change the channel or check programs on other digital channels while watching TV.
The Channel List screen contains the following icons:
● : A favorite channel
● : A locked channel.
If you press the right directional button when viewing the Channel List screen, you can use the following functions:
●All Channels
Displays the channels that the TV found during the Auto Program channel search.
●Favorites
Displays favorites lists 1 to 5.
●Air or Cable
Allows you to select Air or Cable as the DTV mode. Air is suitable for homes equipped with separate, over-the-
air antennas. Cable is suitable for homes that subscribe to a local cable-service. You do not need to use this
function if your TV is connected to a cable or satellite box.
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Editing channels
Edit the channels stored on your TV.
Live TV Channel List All Channels Edit Channels
The Edit Channels screen contains the following icons:
● : A favorite channel
● : A locked channel.
Re-registering and deleting a channel
Removing registered channels
To remove a channel, select it, and then select Delete.
Adding back removed channels
You can add back removed channels from the Edit Channel list only. Removed channels are displayed in gray in the
All Channels list. To display the Edit Channel list, select Live TV Channel List All Channels Edit Channels.
Then, to add back a removed channel, select it, and then select Restore.
Editing registered channels
You can access the following options by selecting All Channels Edit Channels:
Changing a channel name
After selecting a channel to change in Edit Channels, select Rename Channel to change the channel name.
"This function is only available for selected channels.
"This function is available for analog channels only.
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Using Program Rating Lock
Settings Broadcasting Program Rating Lock Settings Try Now
This function is useful for controlling what children watch on TV. Program Rating Lock Settings does not, however,
block programs originating from external sources, such as Blu-ray players, DVD players, or USB files.
Every time you access Program Rating Lock Settings, you must enter the security PIN. You must also enter this PIN to
watch a blocked program. The default PIN is 0000. To change the PIN, go to Settings General System
Manager Change PIN.
"Program Rating Lock Settings may not be supported depending on your input signal.
"For more information about how to set your password, refer to "Setting up a password."
"For more information about the rating system of different countries, refer to "Blocking programs based on their TV Rating."
Watching blocked / restricted programs
To watch a blocked program, enter the PIN when requested.
When initially showing a restricted program or movie, the screen is blank because the Program Rating Lock Settings
blocks it. Enter the PIN to unblock the program when a message appears requesting the code.
Creating a Personal Favorites List
Designate frequently watched channels as favorite channels.
Favorite channels are highlighted in the Edit Channels and All Channels screens with the symbol.
Registering channels as favorites
Live TV Channel List
1.
Press the right directional button on your remote control.
2.
Select Favorites.
3.
Select one of the five favorites lists.
4.
Move to Edit Favorites.
5.
Select a channel to add to the favorites list.
6.
Select . The selected channel is registered in the favorites list.
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Viewing and selecting channels on Favorites lists only
Live TV Channel List
1.
Press the right directional button on your remote control.
2.
Select Favorites.
3.
Select the desired list among the five favorites lists on the screen. The channels in the selected favorites list
appear.
"Only favorites lists that contain registered channels will display channels.
Editing a Favorites List
Edit a favorites channel list.
Live TV Channel List
After pressing the right directional button on your remote control, select Favorites Favorites 1 - Favorites 5 Edit
Favorites. The Edit Favorites screen appears.
Adding channels to favorites list
Select channels to add and select the icon. The selected channels are added to favorites list.
Removing channels from a favorites list
Select channels in a favorites list, and then select the button.
Rearranging a favorites list
Select one or more channels, and then select Change order. The Change order highlight appears. Press the up/down
directional buttons to indicate the new location for the channels. Press the Select button to set the channels into
their new location.
Renaming a favorites list
Select the favorites list you want to rename, and then select Rename Favorites. Enter a new name using the on-
screen keyboard that appears, and then select Done.
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TV-Viewing Support Functions
Use the functions that are available while watching TV.
Changing the broadcast signal
Live TV Channel List
After pressing the right directional button on your remote control, select Antenna to choose Air or Cable.
"You do not need to use this function if your TV is connected to a cable or satellite box.
Scanning for available channels
Settings Broadcasting Auto Program
"Do not use this function if your TV is connected to a cable or satellite box.
"If the TV has saved channels, Auto Program deletes the existing list, and then saves the newly scanned channels.
Configuring advanced broadcasting audio settings
Settings Broadcasting Audio Options
Audio Options functions differently for analog and digital channels.
"This function is not available on certain models in specific geographical areas.
Selecting a Language
Settings Broadcasting Audio Options Preferred Language
This is the language you will hear while watching TV if the language is included in the broadcast signal.
Listening to Multi-Track Sound
Settings Broadcasting Audio Options Multi-Track Sound
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Picture and Sound
You can change the settings for the picture and the sound according to your preference.
Adjusting the Picture Quality
Change the Picture Mode and adjust Expert Settings.
Choosing a picture mode
Settings Picture Picture Mode Try Now
You can select the Picture Mode that provides the best viewing experience.
●Dynamic
Makes the picture brighter and clearer in bright viewing environments.
●Standard
Is the default mode suitable for general viewing environments.
●Natural
Reduces eye strain for a comfortable viewing experience.
●Movie
Is suitable for watching TV or movies in a dark room.
Configuring advanced picture settings
Settings Picture Expert Settings Try Now
Configure the screen settings to your taste by using the following functions:
●Backlight
●Brightness
●Contrast
●Sharpness
●Color
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●Tint (G/R)
●Apply Picture Settings
●Digital Clean View
●Auto Motion Plus Settings
"When LED Clear Motion is set to On, the screen appears darker than when it is Off.
●Local Dimming
"This function is not available on certain models in specific geographical areas.
●Contrast Enhancer
●HDR+ Mode
Automatically provide an optimal HDR effect based on the video source.
The HDR (High Dynamic Range) technology implements video images that are very similar to the images seen
through human eyes by finely adjusting the contrast of the source.
"This function is only available on certain models in specific geographical areas.
●Film Mode
"This function is only available when the input signal is TV, AV, Component (480i, 1080i), or HDMI (1080i).
●Color Tone
"Cool and Standard are only available when Picture Mode is set to Dynamic.
"Color Tone is only available when the TV is connected to a computer via an HDMI-to-DVI cable.
●White Balance
●Gamma
●RGB Only Mode
●Color Space Settings
●Reset Picture
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Setting the Viewing Environment for External Devices
You can optimize the TV for viewing specific video formats.
Playing games on an optimized screen
Settings General External Device Manager Game Mode
You can enable game mode to optimize the TV's settings for playing video games with a gaming console, such as a
PlayStation™ or Xbox™.
"The game mode is not available for normal TV viewing.
"The screen may shake somewhat.
"When Game Mode is enabled, Picture Mode and Sound Mode are switched to Game automatically.
"To use a different external device on the same port, remove the game console connection, turn off Game Mode, and then
connect the external device to the port.
Viewing UHD videos
Settings General External Device Manager HDMI UHD Color
If an external UHD player is connected to the TV, use the HDMI UHD Color function to convert the TV's HDMI
connector to a mode optimized for the UHD 50P/60P signals.
"When you set the HDMI connection to On, the TV screen flickers.
"The HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while the
HDMI connection with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals. For more
information, refer to "Supported Resolutions for UHD Input Signals."
"When you connect the TV to an external device that supports only the UHD 24 or 30 Hz frequency or any FHD frequency, the
HDMI UHD Color function may not be available. In this case, set HDMI UHD Color to Off.
Using HDMI black level
Settings General External Device Manager HDMI Black Level
Use HDMI Black Level to adjust the black level to compensate for low black levels, low contrast, or dull colors
generated by external devices connected to the TV via an HDMI cable.
"This function is only available when the input signal, connected to the TV via an HDMI connector, is set to RGB444.
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Registering the TV as a DivX-certified device (watching for pay DivX movies)
Settings General External Device Manager DivX® Video On Demand
"Digital Rights Management (DRM) is a technical security mechanism that protects the content provider's copyright.
"You can watch recorded movies or free DivX movies without registration.
"Visit the DivX website (http://www.divx.com) and log in to your user account before registering the TV as a DivX-certified
device. If you do not have an account, create one.
Picture Support Functions
Configure the picture settings for your TV.
Changing the picture size
Settings Picture Picture Size Settings Picture Size Try Now
You can change the size of the picture displayed on the TV screen.
●16:9 Standard
●Custom
●4:3
[ Do not watch your TV in 4:3 mode for extended periods of time. This can cause the black bars, which appear
at the top, bottom, left, and right sides of the screen in 4:3 mode, to "burn in" and appear as temporary or
permanent after images on the screen. If the TV is used for commercial or non-normal consumer use, then
damage to the screen caused by screen "burn in" is not covered by your Warranty.
"Supported picture sizes differ with the input signal. For more information about supported picture sizes, refer to "Picture
sizes and input signals."
Fitting the picture to the screen
Settings Picture Picture Size Settings Fit to Screen
"The availability of this function depends on the Picture Size.
"The availability of this function depends on broadcasting signals.
Adjusting the picture size and/or position
Settings Picture Picture Size Settings Zoom and Position
"This function is available only if Picture Size is set to Custom.
"To change the picture position on analog channels, first enlarge the picture and then change the position.
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Adjusting the Sound Quality
Change the Sound Mode and adjust Expert Settings.
Choosing a sound mode
Settings Sound Sound Mode Try Now
You can select a favorite sound mode suitable for the content type or the listening environment.
●Standard
●Optimized
●Amplify
Configuring advanced sound settings
Settings Sound Expert Settings Try Now
You can personalize the sound quality by adjusting the following settings.
●Balance
●Equalizer
●HDMI Input Audio Format
●Digital Output Audio Format
"If you use a receiver that does not support Dolby Digital Plus, you will hear no sound if you select Dolby Digital+.
"The Dolby Digital+ option is only available via ARC(HDMI) for external devices that support the format.
●Audio Delay
●Sound Feedback
●Reset Sound
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Using the Sound Support Functions
Configure the sound settings for your TV.
Selecting speakers
Settings Sound Sound Output Try Now
You can select which speakers the TV uses for audio output.
"External speakers may not be controlled with the Samsung Smart Remote. When an external speaker is enabled, some
sound menus are not supported.
Listening to the TV through Bluetooth devices
Settings Sound Sound Output Speaker List
You can connect Bluetooth audio devices to the TV. They must be paired using the TV's Bluetooth function. For more
information on pairing, refer to the Bluetooth audio device's operating manual.
"This function is not available on certain models in specific geographical areas.
"If the TV fails to find a Bluetooth audio device, place the device closer to the TV, and then select Refresh.
"When you turn on a paired Bluetooth audio device, the TV detects it automatically, and then displays a pop-up window. Use
this pop-up window to activate/deactivate the Bluetooth audio device.
"The sound quality may be affected by the condition of the Bluetooth connection.
"Before using a Bluetooth audio device, refer to “Read Before Using Bluetooth Devices."
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Listening to the TV through a Multiroom speaker
For more information about connection and usage, refer to the user manual of the multiroom audio device.
"This function is not available on certain models in specific geographical areas.
Using the surround effect function and Multiroom speakers to create a surround sound
configuration
Settings Sound Wi-Fi Speaker Surround Setup Try Now
If you've connected one or more multiroom speakers to the TV, you can create an optimal sound set up by
configuring the surround effect settings. You can select any of the Multiroom speaker configurations, with or without
a sound bar.
After you have configured the surround effect, you can hear the TV's audio through the Multiroom speaker(s).
"The Surround Setup function is only available when at least one Samsung Multiroom Link compatible speaker is connected
to the TV.
"The Multiroom Link function is deactivated when you activate Smart View (Screen Mirroring).
"The audio from the secondary device(s) may lag behind the audio and video of the main device that is playing the source
content.
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System and Support
You can configure system and support settings such as time, screen burn protection, software update, etc.
Setting the Time and Using the Timer
Set the current time and use the timer function.
Setting the current time
Settings General System Manager Time
You can set the Clock manually or automatically. Once the Clock is set, you can view the current time on the TV
anytime.
You must set the clock in the following cases:
●The power cable is disconnected and then connected.
●The Clock Mode is changed from Manual to Auto.
●The TV is not connected to the Internet.
●No broadcast signals are received.
Setting the clock automatically
Settings General System Manager Time Clock Clock Mode Auto
"This function works only when the TV is connected to the Internet or is receiving digital broadcasts through an antenna
connected.
"Depending on the broadcast signal, the displayed time may differ.
"The accuracy of the time information received may differ with the channel and signal.
- 73 -
Adjusting the clock for DST and time zone
Settings General System Manager Time Clock
Sets the right time by setting Daylight Savings Time (DST) and your local time zone.
"This function is only available when the Clock Mode is set to Auto.
●Time Zone
Selects your time zone.
●DST
Switches the Daylight Saving Time (DST) function on or off.
"This function is only available when the Clock Mode is set to Auto.
Changing the current time
Settings General System Manager Time Clock Time Offset
"Time Offset adjusts the time through a network connection. This function is only available if Clock Mode is set to Auto and
the TV is connected to the Internet though a local area network.
"Time Offset adjusts the time if the TV fails to receive time information through normal digital broadcast signals.
Setting the clock manually
Settings General System Manager Time Clock Clock Mode Manual
When Clock Mode is set to Manual, you can directly enter the current time. Select the date and time by using the
directional buttons on the remote control.
Using the timers
Using the sleep timer
Settings General System Manager Time Sleep Timer
You can use this function to automatically shut off the TV after a pre-set period of time. You can set the sleep timer
to up to 180 minutes to automatically turn off the TV.
Turning off the TV using the off timer
Settings General System Manager Time Off Timer
You can set Off Timer to shut off the TV automatically at a specific time. Off Timer is only available if the Clock has
been set.
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Using the Screen Burn Protection and Energy Saving Functions
Protect the screen from screen burn-in and reduce the TV's energy consumption.
Preventing screen burn
Settings General System Manager Auto Protection Time
Still images can leave burned-in after-images if left on the screen for a long period of time. If a still image continues
for two hours, the screen burn protection function can be activated automatically to protect the screen from burned-
in after-images.
Reducing the energy consumption of the TV
Settings General Eco Solution Try Now
You can adjust the brightness level of the TV, reduce overall power consumption, and prevent overheating.
●Ambient Light Detection
Automatically adjusts the brightness level of the TV, according to the ambient light level, to reduce power
consumption. If the Ambient Light Detection has adjusted the screen brightness to a too bright or dark level,
you can select Minimum Backlight to manually adjust the minimum screen brightness.
●Minimum Backlight
When the Ambient Light Detection is turned on, you can manually adjust the minimum brightness of the TV
screen to consider the brightness level of the surroundings. This function acts only when the value is less than
the setting in Settings Picture Expert Settings Backlight.
●Power Saving Mode
Allows you to select a brightness setting from the list to reduce the TV's power consumption.
●Motion Lighting
Adjusts the brightness in response to on-screen movements to reduce power consumption.
●Auto Power Off
Automatically turns off the TV to reduce unnecessary power consumption if there is no operation for 4 hours.
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Updating the TV’s Software
View your TV's software version and update it if necessary.
Settings Support Software Update Try Now
Updating the TV’s software to the latest version
[ DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after
completing the software update. Video and audio settings will be reset to their defaults after a software
update.
Updating through the Internet
Settings Support Software Update Update Now
"Updating from the Internet requires an active Internet connection.
Updating through a USB device
Settings Support Software Update Update Now
After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device
to the TV to update.
"To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the
update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.
Updating the TV automatically
Settings Support Software Update Auto Update
If the TV is connected to the Internet, you can have the TV update its software automatically while you are watching
the TV. When the background update is completed, it is applied the next time the TV is turned on.
If you agree to the Smart Hub terms and conditions, Auto Update is set to On automatically. If you want this function
disabled, use the Select button to turn it off.
"This function may take a longer time if another network function is running concurrently.
"This function requires an Internet connection.
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Protecting the TV from Hacking and Malicious Code
Protect your TV from hacking attempts and malicious code.
Settings General System Manager Smart Security
You can use Smart Security to protect the TV from hacking and malicious code when it is connected to the Internet.
Scanning the TV and connected storage for malicious code
Settings General System Manager Smart Security Scan
If malicious code is found, the results of the scan will appear on the screen. This result window displays all malicious
code found. You can quarantine (isolate) the code. Quarantining prevents it from executing.
1.
Select all the malicious code to quarantine.
2.
Select Isolate. The selected malicious code is relocated to the Isolated List.
"The Isolated List displays all quarantined malicious codes.
Using Other Functions
View other functions.
Running the accessibility functions
Settings General Accessibility Try Now
The Accessibility Shortcuts provide easy access to the accessibility functions. To display the Accessibility Shortcuts,
press and hold the Volume button for 1 second or more. You can easily turn on or turn off the functions such as Voice
Guide, Video Description, High Contrast, Enlarge, Learn TV Remote, Learn Menu Screen, Caption, Multi-output
Audio, etc.
"Even if the Voice Guide is set to Off or muted, the voice guide for Accessibility Shortcuts is enabled.
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Enabling voice guides for the visually impaired
Settings General Accessibility Voice Guide Settings
You can activate voice guides that describe the menu options aloud to aid the visually impaired. To activate this
function, set Voice Guide to On. With Voice Guide on, the TV provides voice guides for channel change, volume adjust,
information on current and upcoming programs, schedule viewing, other TV functions, various content in the Web
Browser, and in Search.
"The Voice Guide is provided in the language that is specified on the Language screen. However, some languages are not
supported by Voice Guide even though they are listed in the Language screen. English is always supported.
Changing the volume, speed, and pitch of the Voice Guide
You can configure the volume, speed, pitch, and level of the Voice Guide.
Enabling audio for the video description function
Settings General Accessibility Video Description
You can activate an audio guide that provides an audio description of video scenes for the visually impaired. This
function is only available with broadcasts that provide this service.
White text on black background (high contrast)
Settings General Accessibility High Contrast
You can change major service screens to white text on a black background or change the transparent TV menus to
opaque so that text can be more easily read. To activate this function, set High Contrast to On.
Enlarging the font (for the visually impaired)
Settings General Accessibility Enlarge
You can enlarge the size of the font on the screen. To activate, set Enlarge to On.
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Learning about the remote control (for the visually impaired)
Settings General Accessibility Learn TV Remote
This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control.
When this function is activated, you can press a button on the remote control and the TV will tell you its name. To
return to the previous screen, press the button twice. To exit, press and hold the button.
"This function is only available in the U.S.A. and Canada.
"This function is only available when Voice Guide is enabled.
Learning about the TV menu
Settings General Accessibility Learn Menu Screen
Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you
select.
Showing captions
Settings General Accessibility Caption Settings Caption
Set Caption to On to watch programs with the captions displayed.
"Captions are not displayed by programs that do not support captions.
"The TV cannot control or modify DVD or Blu-ray subtitles. To control DVD or Blu-ray subtitles, use the sub-title feature of
the DVD or Blu-ray player and the player's remote control.
Selecting the caption language
Settings General Accessibility Caption Settings Caption Mode
●Default / CC1 ~ CC4 / Text1 ~ Text4
(Analog channels only) Operates in either analog TV channel mode or when a signal is supplied from an
external device to the TV. (Depending on the broadcast signal, the analog caption function may or may not
work with digital channels.)
●Default / Service1 ~ Service6 / CC1 ~ CC4 / Text1 ~ Text4
(Digital channels only) Works with digital channels. Service1 – Service6 may not be available in digital caption
mode depending on the broadcast.
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Setting the digital caption related options
Settings General Accessibility Caption Settings Digital Caption Options
You can change the font color, background color, and size settings.
"The foreground and background colors and opacity settings cannot be the same.
Listening to the TV through Bluetooth devices (for the hearing impaired)
Settings General Accessibility Multi-output Audio
You can turn on both the TV speaker and Bluetooth devices at the same time. When this function is active, you can
set the volume of the Bluetooth devices higher than the volume of the TV speaker.
"This function is not available on certain models in specific geographical areas.
"When you connect Bluetooth devices to the TV, Multi-output Audio is activated. For more information about connecting
Bluetooth devices to the TV, refer to "Listening to the TV through Bluetooth devices."
Configuring advanced system settings
Settings General System Manager Try Now
Changing the menu language
Settings General System Manager Language
Setting up a password
Settings General System Manager Change PIN
The PIN input window appears. Enter a PIN. Enter it again to confirm it. The default PIN is 0000.
"If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following buttons on the
remote control in the order shown to reset the PIN to 0000.
On the Samsung Smart Remote: VOL → Volume Up → → Volume Down → → Volume Up → .
On the standard remote control: → ( ) (Volume Up) → RETURN → ( ) (Volume Down) → RETURN → ( ) (Volume Up)
→ RETURN.
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Enabling/Disabling the front indicators
Settings General System Manager Light Effect
"The color of the TV's indicator lights may differ by the model.
"This function is not available on certain models in specific geographical areas.
Checking Notifications
Settings General System Manager View Notifications
You can view the list of event messages generated by the TV. View Notifications appears on the screen when events
such as an update release for an app or a Samsung account login/logout occurs.
"To delete all notifications, select Delete All.
"To check the SMART TV's service notifications on the Internet, select Service Notice.
Using the TV as a display model (for retail stores)
Settings General System Manager Usage Mode
You can turn the TV into a display model for retail environments by setting Usage Mode to Retail Mode.
"For all other uses, select Home Mode.
"With Retail Mode, some functions are disabled, and the TV automatically resets itself after a preset amount of time.
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Checking digital channel signal info and strength
Settings Support Self Diagnosis Signal Information
"If your TV is attached to a separate, over-the-air antenna, you can use the signal strength information to adjust the antenna
for increased signal strength and improved HD channel reception.
Restoring the TV to the factory settings
Settings Support Self Diagnosis Reset
You can restore all TV settings (excluding the Internet and network settings) to the factory defaults.
1.
Select Reset. The security PIN entry window appears.
2.
Enter the security PIN, and then select Yes. All settings are then reset. The TV turns off and on again
automatically and displays the Setup screen.
"For more information on Setup, refer to the user manual that came with the TV.
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Troubleshooting
If you have a problem with your TV, you can access various solutions while watching TV. If your problem is not
addressed in the Troubleshooting section, contact the Samsung Call Center.
Getting Support
Get help directly from Samsung if you have a problem with your TV.
Getting support through Remote Management
Settings Support Remote Management Try Now
After consenting to our service agreement, you can use Remote Management to access Remote Support and have
a Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely, via the
web. You can also turn Remote Management on and off.
"This function requires an Internet connection.
What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
●Diagnose your TV
●Adjust the TV settings for you
●Perform a factory reset on your TV
●Install recommended firmware updates
How does Remote Support Work?
You can easily have a Samsung Tech service your TV remotely:
1.
Call the Samsung Contact Center and ask for remote support.
2.
Open the menu on your TV and go to the Support section.
3.
Select Remote Management, then read and agree to the service agreements. When the PIN screen appears,
provide the PIN number to the agent.
4.
The agent will then access your TV.
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Finding the contact information for service
Settings Support About This TV Try Now
You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's
software version, information about Smart Hub, and other information you may need to get service support from a
Samsung call agent or the Samsung website.
"You can also view information by scanning the QR code of your TV.
"You can also start this function by pressing and holding the button for 5 or more seconds.
Requesting service
Settings Support Request Support Try Now
You can request service when you encounter a problem with the TV. Select the item matching the problem that
you encountered, and then select Request Now or Schedule Appointment Send. Your service request will be
registered. The Samsung Contact Center will contact you to set up or confirm your service appointment.
"You must agree to the terms and conditions for the service request.
"This function is not available in specific geographical areas.
"This function requires an Internet connection.
Diagnosing TV operational issues
You can diagnose issues with your TV and Smart Hub and run reset functions.
Settings Support Self Diagnosis Try Now
You can use the Picture Test to help diagnose video issues and the Sound Test to diagnose sound issues. You can also
view signal strength information for over-the-air digital signals, test the Smart Hub Internet connection, and run the
Smart Hub and TV factory reset functions.
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There Is a Problem with the Picture
When the TV has trouble with the picture, these steps may help resolve the problem.
Testing the picture
Settings Support Self Diagnosis Start Picture Test
Before you review the list of problems and solutions below, use Start Picture Test to determine if the problem is
caused by the TV. Start Picture Test displays a high definition picture you can examine for flaws or faults.
The problem Try this!
Flickering and Dimming
If your Samsung Television is flickering or dimming sporadically, you may need to disable some
of the energy efficiency features. Disable Power Saving Mode ( Settings General
Eco Solution Power Saving Mode), Ambient Light Detection ( Settings
General Eco Solution Ambient Light Detection), or Motion Lighting ( Settings
General Eco Solution Motion Lighting).
Component Connections/
Screen Color
If the color on your Samsung television screen is not correct or the black and white colors are
off, run Start Picture Test ( Settings Support Self Diagnosis Start Picture
Test).
If the test results indicate that the problem is not caused by the TV, do the following:
●Confirm that the video input connectors are connected to the correct external device video
output connectors.
●Check the other connections as well. If the TV is connected to an external device via
a component cable, confirm that the Pb, Pr, and Y jacks are plugged into their proper
connectors.
Screen Brightness
If the colors on your Samsung TV are correct but just a little too dark or bright, try adjusting
the following settings first.
●Select Settings Picture Expert Settings and adjust the Backlight, Contrast,
Brightness, Sharpness, Color, or Tint (G/R) settings.
Ghosting, Blurring, or
Juddering
If you notice ghosting or blurring on the screen, use the Auto Motion Plus Settings function
( Settings Picture Expert Settings Auto Motion Plus Settings) to resolve
the issue.
Unwanted Powering Off
If your Samsung TV appears to turn off by itself, try disabling some of the TV's energy efficiency
functions. See if Sleep Timer ( Settings General System Manager Time
Sleep Timer) has been enabled. The Sleep Timer automatically turns the TV off after a
specified period of time. If the Sleep Timer has not been enabled, see if Auto Power Off (
Settings General Eco Solution Auto Power Off) has been enabled and disable it.
Problems Powering On
If you are having problems powering on your Samsung television, there are a number of things
to check before calling the service department. Confirm that the TV's power cord is connected
correctly at both ends and that the remote control is operating normally. Make sure that the
antenna cable or cable TV cable is firmly connected. If you have a cable or satellite box, confirm
that it is plugged in and turned on.
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The problem Try this!
Unable to find a Channel If your TV is not connected to a cable or satellite box, run Auto Program ( Settings
Broadcasting Auto Program).
The TV image does not
look as good as it did in
the store.
Store displays are all tuned to digital, HD (high definition) channels.
If you have an analog cable or satellite box, upgrade to a digital cable or satellite box. Use
HDMI or Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a channel that
is broadcasting HD content.
●Cable/Satellite Subscribers: Try HD channels from the channel lineup.
●Air/Cable Antenna Connection: Try HD channels after running the Auto Program function.
Adjust the cable or satellite box's video output resolution to 1080i or 720p.
The picture is distorted.
The compression of video content may cause picture distortions, especially in fast moving
pictures from sports programs and action movies.
If the signal reception is weak or poor, screen distortion may be visible but it is not a
malfunction.
Mobile phones used close to the TV (within 3.2 ft) may cause noise on analog and digital
channels.
The color is wrong or
missing.
If you’re using a Component connection, make sure that the Component cables are connected
to the correct jacks. Incorrect or loose connections may cause color problems or a blank screen.
The color is poor or the
picture is not bright
enough.
Go to Picture and then adjust the Picture Mode, Brightness, Sharpness, and Color settings.
See if Power Saving Mode ( Settings General Eco Solution Power Saving
Mode) has been enabled.
Try resetting the picture. ( Settings Picture Expert Settings Reset Picture)
There is a dotted line on
the edge of the screen. Change Picture Size Settings to 16:9 Standard.
The picture is black and
white.
If you are using AV, analog equipment, disconnect the adapter from the Component (Blue)
input jack on the TV and connect it to the AV In (Yellow) input jack.
"If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Center
for assistance.
"If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.
"If the problem persists, check the signal strength or refer to the external device’s user manual.
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I Can't Hear the Sound Clearly
When the TV has difficulties with sound, these steps may help resolve the problem.
Testing the sound
Settings Support Self Diagnosis Start Sound Test
If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the
broadcast signal's strength.
The problem Try this!
There is no sound or the
sound is too low at maximum
volume.
Check the volume control of the device (cable or satellite box, DVD, Blu-ray, etc.)
connected to your TV.
The picture is good but there
is no sound.
Set Settings Sound Sound Output to TV Speaker.
If you are using an external device, check the device’s audio output option. (For example,
you may need to change your cable box’s audio option to HDMI if the box connected to your
TV is using an HDMI cable.)
To listen to computer sound, connect an external speaker to the computer’s audio output
connector.
If your TV has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting and then reconnecting the device’s power
cable.
No sound is heard.
Check whether the Digital Output Audio Format is set to Dolby Digital+ in
Settings Sound Expert Settings Digital Output Audio Format. If you are using a
receiver that does not support Dolby Digital Plus, you will hear no sound when you select
Dolby Digital+.
The speakers are making an
odd sound.
Make sure that the audio cable is connected to the correct audio output connector on the
external device.
For antenna or cable connections, check the signal information. A low signal level may
cause sound distortions.
Run Start Sound Test ( Settings Support Self Diagnosis Start Sound
Test).
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There Is a Problem with the Broadcast
When the TV has difficulties receiving broadcasts, these steps may help resolve the problem.
The problem Try this!
“Weak or No Signal”
displayed in TV mode/
cannot find channel.
Select Source to confirm that the correct input source has been selected.
If the TV is not connected to a cable or satellite box, run Auto Program to search for channels
( Settings Broadcasting Auto Program).
The TV is not receiving all
channels.
Confirm that the coaxial cable is securely connected to the TV.
Run Start Setup ( Settings General Start Setup) or Auto Program (
Settings Broadcasting Auto Program).
There are no captions with
digital channels.
Go to Caption Settings ( Settings General Accessibility Caption Settings)
and change the Caption Mode.
Some channels may not have caption data.
The picture is distorted.
The compression of the video content may cause picture distortions. This is especially true
with fast moving pictures from sports programs and action movies.
A weak signal can cause picture distortions. This is not a problem with the TV.
The picture quality is low. Select high definition (HD) channels or programs.
My Computer Won't Connect
When the TV has difficulties connecting to a PC, these steps may help resolve the problem.
The problem Try this!
The "Mode Not Supported"
message appears. Set your PC’s output resolution so it matches a resolution supported by the TV.
The video is OK but there is
no audio.
If you are using an HDMI connection, check the audio output setting on your PC.
If you are using an HDMI-to-DVI cable, a separate audio cable is required. Note that the
HDMI-to-DVI connection is only supported by the HDMI (DVI) port and does not transmit
audio. To listen to the computer sound, connect external speakers to the audio output
connection of the computer.
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The TV Won't Connect to the Internet
When the TV has difficulties connecting to the Internet, these steps may help resolve the problem.
The problem Try this!
The TV cannot connect to
your network or apps (for
Internet compatible models
only).
Make sure the TV has a network connection ( Settings General Network
Network Status).
Contact your Internet service provider.
The wireless network
connection failed. Confirm your wireless modem/router is on and connected to the Internet.
The wireless network signal
is too weak.
Position your wireless router, modem router, or access point in a central location. Avoid
putting it in a corner.
Use a wireless repeater to get an instant boost in your wireless signal strength. Place the
repeater halfway between your wireless router and your TV.
The most common wireless technology, 802.11g (wireless-G), operates at a frequency of
2.4 GHz. This frequency is widely used by many cordless phones, microwave ovens, baby
monitors, garage doors, and other wireless devices. Reduce interference by not using
or turning off wireless devices that use the 2.4 GHz frequency. Instead, use devices that
communicate via the 5.0 GHz frequency.
The software update over
the Internet has failed.
Check the network connection status ( Settings General Network
Network Status).
If the TV is not connected to a network, connect it to a network.
The upgrade stops if you already have the latest software version.
The Schedule Recording/Timeshift Function Isn't Working
When Timeshift or Schedule recording aren't working, these steps may help resolve the problem.
"This function is not available in the U.S.A. and Canada.
The problem Try this!
Schedule Recording cannot be
used.
Check if there is a USB device connected to the TV.
Recording will automatically stop if the signal becomes too weak.
Check the free space on the USB device. The function will not work if there isn't enough
storage space on the USB device.
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Anynet+ (HDMI-CEC) Isn't Working
When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem.
The problem Try this!
Anynet+ does not work.
Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices
only.
Check if the power cord of the Anynet+ device is properly connected.
Check the cable connections of the Anynet+ device.
Go to Anynet+ (HDMI-CEC) ( Settings General External Device Manager
Anynet+ (HDMI-CEC)) and see if Anynet+ (HDMI-CEC) has been set to On.
Anynet+ may not function when some other functions are active, including Channel Search,
Smart Hub, Initial Setup, etc.
If you have disconnected and then reconnected the HDMI cable, scan for devices again or turn
your TV off and on.
I want to start Anynet+.
Move the focus to the Anynet+ device at Source, and then press the up directional
button.
Check if the Anynet+ device is properly connected to the TV, and then select Anynet+ (HDMI-
CEC) ( Settings General External Device Manager Anynet+ (HDMI-CEC))
menu to see if Anynet+ (HDMI-CEC) is set to On.
I want to exit Anynet+. Set Anynet+ (HDMI-CEC) ( Settings General External Device Manager
Anynet+ (HDMI-CEC)) to Off.
The message "Connecting
to Anynet+ device..." or
"Disconnecting from
Anynet+ device" appears
on the screen.
You cannot use the remote control when the TV is configuring Anynet+ or switching to a
viewing mode. Use the remote control after the TV has completed the Anynet+ configuration or
has switched to a viewing mode.
The Anynet+ device won't
play. You cannot use the play function when Start Setup is in progress.
The connected device is
not displayed.
Check whether the device supports Anynet+.
Check whether the HDMI cable is properly connected.
Go to Anynet+ (HDMI-CEC) ( Settings General External Device Manager
Anynet+ (HDMI-CEC)) and see if Anynet+ (HDMI-CEC) has been set to On.
Scan for Anynet+ devices again.
Anynet+ devices must be connected to the TV using an HDMI cable. Make sure the device is
connected to your TV with an HDMI cable. Some HDMI cables may not support Anynet+.
If the connection is terminated because there has been a power failure or the HDMI cable has
been disconnected, please scan for the device again.
The TV audio is not being
played through the
receiver.
Connect an optical cable to the TV and the receiver.
ARC enables the TV to output digital sound via the HDMI (ARC) port.
However, ARC is only available when the TV is connected to an audio receiver that supports
ARC.
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I Have Trouble Launching/Using Apps
When apps aren't working, these steps may help resolve the problem.
The problem Try this!
I launched an app, but
it's in English. How can I
change the language?
Languages supported by the app may be different from the user interface language. The ability
to change the language depends on the service provider.
My application is not
working.
Check with the service provider.
Refer to the Help section on the application service provider's website.
My File Won't Play
When files aren't playing, this may help resolve the problem.
The problem Try this!
Some files can't be
played.
This problem may occur with high-bitrate files. Most files can be played back, but you might
experience problems with high-bitrate files.
I Want to Reset the TV
Initialize the settings to factory defaults.
Reset Path Description
Reset Settings
Settings
Support Self Diagnosis
Reset
Resets Picture, Sound, Broadcasting, and all other settings, except
for the network settings, to the default settings.
Reset Smart Hub
Settings
Support Self Diagnosis
Reset Smart Hub
Resets all Smart Hub settings to their factory defaults and
deletes all information related to Samsung accounts, linked
service accounts, Smart Hub service agreements, and Smart Hub
applications.
- 91 -
Other Issues
Use these procedures to resolve other issues that may occur.
The problem Try this!
The TV is hot.
Watching TV for an extended period of time causes the panel to generate heat. The heat
from the panel is dissipated through internal vents running along the top of the TV. The
bottom, however, may feel hot to the touch after extended use. Children watching TV need
constant adult supervision to prevent them from touching the TV. This heat, however, is not
a defect and does not affect the TV's functionality.
The picture won’t display in
full screen.
HD channels will have black bars on either side of the screen when displaying upscaled SD
(4:3) content.
Black bars will appear at the top and bottom of the screen when you watch movies that have
aspect ratios different from your TV.
Adjust the picture size options on your external device or set the TV to full screen.
The "Mode Not Supported"
message appears.
The output resolution of the attached device is not supported by the TV. Check the TV's
supported resolutions and adjust the external device’s output resolution accordingly.
The Captions item in the TV
is grayed out.
When an external device is connected with an HDMI or Component cable, the Caption
function is unavailable. Adjust the caption setting on the external device.
The TV smells of plastic. This smell is normal and will dissipate over time.
Signal Information under
Self Diagnosis isn't
activated.
Verify that the current channel is a digital channel.
Signal Information is only available for digital channels.
The TV is tilted to the side. Remove the base stand from the TV and reassemble it.
The stand is wobbly or
crooked. Make sure the indicator arrows on the stand and stand holder are properly aligned.
The remote control and/or
voice control does not work.
The TV ships with protective stickers covering some of the sensors. Make sure all of the
stickers have been removed.
The Broadcasting function
has been deactivated.
Broadcasting is only available when the Source is set to TV.
Broadcasting cannot be accessed while you watch TV using a cable or satellite box.
Broadcasting cannot be accessed while a recording is in progress or the Timeshift function
is running.
- 92 -
The problem Try this!
There is an intermittent loss
of audio or video.
Check the cable connections and reconnect them.
Loss of audio or video can be caused by using overly rigid or thick cables.
Make sure the cables are flexible enough for long term use. If you are mounting the TV to a
wall, we recommend using cables with 90-degree connectors.
There are small particles on
the TV's bezel. This is part of the product’s design and is not a defect.
PIP is not available.
PIP is available only when an external device is connected with an HDMI or Component
cable. Note that the function is unavailable when the Smart Hub is active.
"This function is not available in the U.S.A. and Canada.
The settings are lost after
5 minutes or every time the
TV is turned off.
If Usage Mode is set to Retail Mode, the TV's audio and video settings are automatically
reset every 5 minutes.
Change Usage Mode ( Settings General System Manager Usage Mode) to
Home Mode.
A POP (TV’s internal banner
ad) appears on the screen.
Change Usage Mode ( Settings General System Manager Usage Mode) to
Home Mode.
The TV is making a popping
noise.
The expansion and contraction of the TV's outer casing may cause a popping noise. This does
not indicate a product malfunction. The TV is safe to use.
The TV is making a
humming noise.
Your TV utilizes high-speed switching circuits and high levels of electrical current.
Depending on the TV's brightness level, the TV may seem slightly noisier than a
conventional TV.
Your TV has undergone strict quality control procedures that meet our demanding
performance and reliability requirements.
Some noise coming from the TV is considered normal and is not an acceptable cause for an
exchange or refund.
- 93 -
Precautions and Notes
You can get instructions and information that you must read after installation.
Before Using the Recording and Timeshift Functions
Read these instructions before using Recording and Timeshift.
Before using the recording and schedule recording functions
"Recording is not supported in the U.S.A. and Canada.
●To set up a Schedule Recording, you must first set the TV's clock. Set the Clock ( Settings General
System Manager Time Clock).
●You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries.
●Recordings are DRM-protected and therefore cannot be played back on a computer or on a different TV. In
addition, these files cannot be played back on your TV if its video circuit has been replaced.
●A USB hard drive with a speed of 5,400 rpm or above is recommended. However, RAID-type USB hard drives
are not supported.
●USB memory sticks are not supported.
●The total recording capacity may differ with the amount of available hard drive space and the recording
quality level.
●Schedule Recording requires at least 100 MB of free space on the USB storage device. Recording will stop if
the available storage space falls below 50 MB while recording is in progress.
●If the available storage space falls below 500 MB while both the Schedule Recording and Timeshift functions
are in progress, only the recording will stop.
●The maximum recording time is 720 minutes.
●Videos are played according to the TV settings.
●If the input signal is changed while recording is in progress, the screen will go blank until the change is made.
In this case, recording will resume, but will not be available.
- 94 -
●When using the Record or Schedule Recording function, the actual recording may start a second or two later
than the specified time.
●If the Schedule Recording function is operating while a recording is being made on an HDMI-CEC external
device, the priority is given to the Schedule Recording.
●Connecting a recording device to the TV automatically deletes abnormally saved recorded files.
●If the Off Timer or Auto Power Off has been set, the TV will override these settings, continue to record, and
turn off after the recording has ended.
Before using the timeshift function
"Timeshift is not supported in the U.S.A. and Canada.
●A USB hard drive with a speed of 5,400 rpm or above is recommended. However, RAID-type USB hard drives
are not supported.
●USB memory sticks or flash drives are not supported.
●The total recording capacity may differ with the amount of available hard drive space and the recording
quality level.
●If the available storage space falls below 500 MB while both the Schedule Recording and Timeshift functions
are in progress, only the recording will stop.
●The maximum amount of time available for the Timeshift function is 90 minutes.
●The Timeshift function is not available for locked channels.
●Time-shifted videos are played according to the TV settings.
●The Timeshift function may be terminated automatically once it reaches its maximum capacity.
●The Timeshift function requires at least 1.5 GB of free space available on the USB storage device.
- 95 -
Read Before Using APPS
Read this information before using APPS.
●Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content,
certain features, applications, and services may not be available on all devices or in all territories. Visit http://
www.samsung.com for more information on specific device information and content availability. Services and
content availability are subject to change without prior notice.
●Samsung Electronics takes no legal responsibility whatsoever for any interruption of app services caused by
the service provider for any reason.
●Application services may be provided in English only and available content may differ with the geographical
area.
●For more information about applications, visit the applicable service provider's website.
●An unstable Internet connection may cause delays or interruptions. In addition, applications may terminate
automatically depending on the network environment. If this occurs, check your Internet connection and try
again.
●Application services and updates may become unavailable.
●Application content is subject to change by the service provider without prior notice.
●Specific services may differ with the version of the application installed on the TV.
●An application's functionality may change in future versions of the application. If this occurs, run the
application's tutorial or visit the service provider's website.
●Depending on the service provider's policies, certain applications may not support multitasking.
- 96 -
Read Before Using the Internet
Read this information before using the Internet.
●The Internet is not compatible with Java applications.
●You can download the supported types of files, such as videos, mp3 files, and images, but you cannot
download files that are not supported by the TV. If you attempt to download an unsupported file, you will
receive an error message instead.
●The Internet may not be able to access certain websites.
●The TV does not support playback of flash videos.
●E-commerce for online purchases is not supported.
●With websites that have scrollable windows, scrolling a window can result in corrupted characters.
●ActiveX is not supported.
●Only a limited number of fonts are supported. Certain symbols and characters may not be displayed properly.
●The response to remote commands and the resulting on-screen display may be delayed while a web page is
loading.
●Loading a web page may be delayed or suspended completely with certain operating systems.
●The copy and paste operations are not supported.
●When composing an email or a simple message, certain functions such as the font size and color selection may
not be available.
●There is a limit to the number of bookmarks and the size of the log file that can be saved.
●The number of windows that can be opened concurrently differs with the search conditions and the TV model.
●The web browsing speed will differ with the network environment.
●Embedded videos in a web page cannot be played at the same time while the PIP (picture-in-picture) function
is operating.
●If the Clock ( Settings General System Manager Time Clock) has not been set, the
browsing history will not be saved.
●The browsing history is saved from latest to oldest, with the oldest entries being overwritten first.
- 97 -
●Depending on the types of video/audio codecs supported, it might not be possible to play certain video and
audio files while playing HTML5 Video/Audio.
●Video sources from PC-optimized streaming service providers may not play properly on our proprietary
Internet.
Read Before Playing Photo, Video, or Music Files
Read this information before playing media content.
Limitations on use of photo, video, and music files Try Now
●The TV supports MSC (Mass Storage Class) USB devices only. MSC is a class designation for mass storage
devices. Types of MSC devices include external hard drives, flash card readers, and digital cameras. (USB hubs
are not supported.) These kinds of devices must be connected directly to the USB port. The TV may not be able
to recognize a USB device or read the files on the device if it is connected with a USB extension cable. Do not
disconnect USB devices while they are transferring files.
●When connecting an external hard drive, use the USB (HDD) port. We recommend that you use an external
hard drive with its own power adapter.
●Certain digital cameras and audio devices may not be compatible with the TV.
●If there are multiple USB devices connected to the TV, the TV might not be able to recognize some or all the
devices. USB devices that use high-power input should be connect to the USB [5V, 1A] port.
●The TV supports the FAT, exFAT, and NTFS file systems.
●After sorting files in the Folder view mode, the TV can display up to 1,000 files per folder. If the USB device
contains more than 8,000 files and folders, however, some files and folders might not be accessible.
●Certain files, depending on how they are encoded, may not play on the TV.
●Certain files are not supported on all models.
●UHD Video Pack contens is not suppoted with 2017 Samsung UHD TVs.
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Supported external subtitles
Name Format
MPEG-4 Timed text .ttxt
SAMI .smi
SubRip .srt
SubViewer .sub
Micro DVD .sub or .txt
SubStation Alpha .ssa
Advanced SubStation Alpha .ass
Powerdivx .psb
SMPTE-TT Text .xml
Supported internal subtitles
Name Container
Xsub AVI
SubStation Alpha MKV
Advanced SubStation Alpha MKV
SubRip MKV
VobSub MKV
MPEG-4 Timed text MP4
TTML in smooth streaming MP4
SMPTE-TT TEXT MP4
SMPTE-TT PNG MP4
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Supported image formats and resolutions
File extension Format Resolution
*.jpg
*.jpeg
JPEG 15360 x 8640
*.webp PNG 4096 x 4096
*.bmp BMP 4096 x 4096
*.mpo MPO 15360 x 8640
"The MPO format is supported partly.
Supported music formats and codecs
File extension Format Codec Note
*.mp3 MPEG MPEG1 Audio Layer 3
*.m4a
*.mpa
*.aac
MPEG4 AAC
*.flac FLAC FLAC Supports up to 2 channels
*.ogg OGG Vorbis Supports up to 2 channels
*.wma WMA WMA
Supports WMA 10 Pro up to 5.1 channels.
WMA lossless audio is not supported.
Supports up to the M2 profile.
*.wav wav wav
*.mid
*.midi
midi midi
Supports type 0 and type 1.
Seek is not supported.
Supports USB device only.
*.ape ape ape
*.aif
*.aiff
AIFF AIFF
*.m4a ALAC ALAC
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Supported video codecs
File
format Container Video codecs Resolution Frame rate
(fps)
Bitrate
(Mbps) Audio codecs
H.264 BP/MP/HP
4096 x 2160
4096 x 2160: 30
3840 x 2160: 60
60
HEVC (H.265 - Main, Main10) 60 80
*.avi
*.mkv
Motion JPEG 3840 x 2160 30 80
*.asf
*.wmv
MVC
*.mp4
*.mov
AVI
MKV
DivX 3.11 / 4 / 5 / 6
*.3gp
*.vro
ASF
MP4
MPEG4 SP/ASP 60
Dolby Digital
LPCM
*.mpg
*.mpeg
*.ts
3GP
MOV
FLV
Window Media Video v9 (VC1)
ADPCM(IMA, MS)
AAC
HE-AAC
*.tp
*.trp
VRO
VOB
MPEG2 1920 x 1080 20
WMA
Dolby Digital Plus
*.mov
*.flv
PS
TS
MPEG1 MPEG(MP3)
*.vob
*.svi
SVAF
Microsoft MPEG-4 v1, v2, v3 DTS (Core, LBR,
HD_MA, HD_HRA,)
*.m2ts
*.mts
Window Media Video v7 (WMV1),
v8 (WMV2)
30 G.711(A-Law,
μ-Law)
*.divx
H.263 Sorrenson
VP6
*.webm WebM
VP8 1920 x 1080 60 20
Vorbis
VP9 (Supported up to profile 2) 4096 x 2160 4096 x 2160: 60 40
*.rmvb RMVB RV8/9/10 (RV30/40) 1920 x 1080 60 20 RealAudio 6
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Other restrictions
●Codecs may not function properly if there is a problem with the content.
●Video content does not play or does not play correctly if there is an error in the content or container.
●Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings.
●If the Index Table is has an error, the Seek (Jump) function will not work.
●When playing video over a network connection, the video may not play smoothly because of data transmission
speeds.
●Some USB/digital camera devices may not be compatible with the TV.
●HEVC codec is only available in MKV / MP4 / TS containers.
●The MVC codec is supported partly.
Video decoders
●H.264 FHD is supported up to Level 4.1. (TV does not support FMO / ASO / RS)
●H.264 UHD is supported up to Level 5.1.
●HEVC FHD is supported up to Level 4.1, and HEVC UHD is supported up to Level 5.1.
●VC1 AP L4 is not supported.
●GMC 2 or above is not supported.
Audio decoders
●Supports WMA 10 Pro up to 5.1 channels. Supports up to the M2 profile. WMA lossless audio is not supported.
●QCELP and AMR NB/WB are not supported.
●Vorbis is supported for up to 5.1 channels.
●Dolby Digital Plus is supported for up to 5.1 channels.
●The DTS LBR codec is only available for MKV / MP4 / TS containers.
●The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 KHz, and differ with the codec.
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Read After Installing the TV
Read this information after installing the TV.
Picture sizes and input signals
The Picture Size settings are applied to the current source. The applied Picture Size Settings will remain in effect
whenever you select that source unless you change them.
Input signal Picture size
Component 16:9 Standard, Custom, 4:3
Digital channel (720p) 16:9 Standard, Custom, 4:3
Digital channel (1080i, 1080p) 16:9 Standard, Custom, 4:3
Digital channel (3840 x 2160p @ 24/30 Hz) 16:9 Standard, Custom
Digital channel (3840 x 2160p @ 50/60 Hz) 16:9 Standard, Custom
Digital channel (4096 x 2160p) 16:9 Standard, Custom
HDMI (720p) 16:9 Standard, Custom, 4:3
HDMI (1080i, 1080p) 16:9 Standard, Custom, 4:3
HDMI (3840 x 2160p) 16:9 Standard, Custom
HDMI (4096 x 2160p) 16:9 Standard, Custom
USB (720p) 16:9 Standard, Custom, 4:3
USB (1080i/p @ 60 Hz) 16:9 Standard, Custom, 4:3
USB (3840 x 2160p @ 24/30 Hz) 16:9 Standard, Custom
USB (3840 x 2160p @ 60 Hz)
USB (4096 x 2160p @ 24/30/60 Hz) 16:9 Standard, Custom
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Installing an anti-theft lock
An anti-theft lock is a physical device that can be used to protect the TV against theft. Look for the lock slot on the
back of the TV. The slot has a icon next to it. To use the lock, wrap the lock cable around an object that is too heavy
to carry and then thread it through the TV's lock slot. The lock is sold separately. The method of using an anti-theft
lock may differ for each TV model. Refer to the lock's user manual for more information.
"This function is not available on certain models in specific geographical areas.
Read before setting up a wireless Internet connection
Precautions for wireless Internet
●This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends using IEEE
802.11n. Video files stored on a device connected to the TV via a Home Network may not play back smoothly.
"IEEE 802.11 ac communication protocol is not available on certain models.
●To use wireless Internet, the TV must be connected to a wireless router or modem. If the wireless router
supports DHCP, the TV can use a DHCP or static IP address to connect to the wireless network.
●Select a channel that is not currently in use for the wireless router. If the channel set for the wireless router is
currently being used by another device, the result is usually interference and/or a communications failure.
●Most wireless networks have an optional security system. To enable a wireless network's security system,
you need to create a password using characters and numbers. This password is then needed to connect to a
security-enabled AP.
Wireless security protocols
The TV only supports the following wireless network security protocols. The TV cannot connect to non-certified
wireless routers.
–Authentication Modes: WEP, WPAPSK, WPA2PSK
–Encryption Types: WEP, TKIP, AES
In compliance with the newest Wi-Fi certification specifications, Samsung TVs do not support WEP or TKIP security
encryption in networks running in the 802.11n mode. If the wireless router supports WPS (Wi-Fi Protected Setup),
you can connect the TV to your network using PBC (Push Button Configuration) or a PIN (Personal Identification
Number). WPS automatically configures the SSID and WPA key settings.
- 104 -
Supported Resolutions for UHD Input Signals
Check the supported resolution for UHD input signals.
●Resolution: 3840 x 2160p, 4096 x 2160p
"An HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while an HDMI
connection with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals.
If HDMI UHD Color is set to Off
Frame rate (fps) Color Depth /
Chroma Sampling RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0
50 / 60 8 bit - - - O
If HDMI UHD Color is set to On
Frame rate (fps) Color Depth /
Chroma Sampling RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0
8 bit O O O O
50 / 60 10 bit - - O O
12 bit - - O O
- 105 -
Read Before Connecting a Computer (Supported Resolutions)
Check the supported resolution for PC input signals.
When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in
the tables below or on the next page. The TV will automatically adjust to the resolution you choose. Note that the
optimal and recommended resolution is 3840 x 2160 at 60 Hz. Choosing a resolution not included in the tables can
result in a blank screen or just the power indicator turning on. Refer to the user manual of your graphics card for
compatible resolutions.
"The native resolution is 3840 x 2160 at 60Hz with the HDMI UHD Color set to On. The native resolution is 3840 x 2160 at
30Hz with the HDMI UHD Color set to Off.
IBM
Resolution
(Dots x lines)
Display format
Horizontal
frequency
(KHz)
Vertical frequency
(Hz)
Clock frequency
(MHz)
Polarity
(horizontal /
vertical)
720 x 400 70 Hz 31.469 70.087 28.322 - / +
MAC
Resolution
(Dots x lines)
Display format
Horizontal
frequency
(KHz)
Vertical frequency
(Hz)
Clock frequency
(MHz)
Polarity
(horizontal /
vertical)
640 x 480 67 Hz 35.000 66.667 30.240 - / -
832 x 624 75 Hz 49.726 74.551 57.284 - / -
1152 x 870 75 Hz 68.681 75.062 100.000 - / -
- 106 -
VESA DMT
Resolution
(Dots x lines)
Display format
Horizontal
frequency
(KHz)
Vertical frequency
(Hz)
Clock frequency
(MHz)
Polarity
(horizontal /
vertical)
640 x 480 60 Hz 31.469 59.940 25.175 - / -
640 x 480 72 Hz 37.861 72.809 31.500 - / -
640 x 480 75 Hz 37.500 75.000 31.500 - / -
800 x 600 60 Hz 37.879 60.317 40.000 + / +
800 x 600 72 Hz 48.077 72.188 50.000 + / +
800 x 600 75 Hz 46.875 75.000 49.500 + / +
1024 x 768 60 Hz 48.363 60.004 65.000 - / -
1024 x 768 70 Hz 56.476 70.069 75.000 - / -
1024 x 768 75 Hz 60.023 75.029 78.750 + / +
1152 x 864 75 Hz 67.500 75.000 108.000 + / +
1280 x 720 60 Hz 45.000 60.000 74.250 + / +
1280 x 800 60 Hz 49.702 59.810 83.500 - / +
1280 x 1024 60 Hz 63.981 60.020 108.000 + / +
1280 x 1024 75 Hz 79.976 75.025 135.000 + / +
1366 x 768 60 Hz 47.712 59.790 85.500 + / +
1440 x 900 60 Hz 55.935 59.887 106.500 - / +
1600 x 900RB 60 Hz 60.000 60.000 108.000 + / +
1680 x 1050 60 Hz 65.290 59.954 146.250 - / +
1920 x 1080 60 Hz 67.500 60.000 148.500 + / +
CEA-861
Resolution
(Dots x lines)
Display format
Horizontal
frequency
(KHz)
Vertical frequency
(Hz)
Clock frequency
(MHz)
Polarity
(horizontal /
vertical)
3840 x 2160 30 Hz 67.500 30.000 297.000 - / -
*3840 x 2160 60 Hz 135.000 60.000 594.000 - / -
"*: This resolution is only supported by HDMI 2.0 mode.
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Supported Resolutions for Video Signals
Check the supported resolution for video signals.
CEA-861
Resolution
(Dots x lines)
Display format
Horizontal
frequency
(KHz)
Vertical frequency
(Hz)
Clock frequency
(MHz)
Polarity
(horizontal /
vertical)
720 (1440) x 576i 50 Hz 15.625 50.000 27.000 - / -
720 (1440) x 480i 60 Hz 15.734 59.940 27.000 - / -
720 x 576 50 Hz 31.250 50.000 27.000 - / -
720 x 480 60 Hz 31.469 59.940 27.000 - / -
1280 x 720 50 Hz 37.500 50.000 74.250 + / +
1280 x 720 60 Hz 45.000 60.000 74.250 + / +
1920 x 1080i 50 Hz 28.125 50.000 74.250 + / +
1920 x 1080i 60 Hz 33.750 60.000 74.250 + / +
1920 x 1080 24 Hz 27.000 24.000 74.250 + / +
1920 x 1080 25 Hz 28.125 25.000 74.250 + / +
1920 x 1080 30 Hz 33.750 30.000 74.250 + / +
1920 x 1080 50 Hz 56.250 50.000 148.500 + / +
1920 x 1080 60 Hz 67.500 60.000 148.500 + / +
3840 x 2160 24 Hz 54.000 24.000 297.000 + / +
3840 x 2160 25 Hz 56.250 25.000 297.000 + / +
3840 x 2160 30 Hz 67.500 30.000 297.000 + / +
*3840 x 2160 50 Hz 112.500 50.000 594.000 + / +
*3840 x 2160 60 Hz 135.000 60.000 594.000 + / +
4096 x 2160 24 Hz 54.000 24.000 297.000 + / +
4096 x 2160 25 Hz 56.250 25.000 297.000 + / +
4096 x 2160 30 Hz 67.500 30.000 297.000 + / +
*4096 x 2160 50 Hz 112.500 50.000 594.000 + / +
*4096 x 2160 60 Hz 135.000 60.000 594.000 + / +
"*: This resolution is only supported by HDMI 2.0 mode.
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Read Before Using Bluetooth Devices
Read this information before using a Bluetooth device.
"This function is not available on certain models in specific geographical areas.
Restrictions on using Bluetooth
●You can't use Bluetooth devices and the Surround feature simultaneously.
●Compatibility issues may occur, depending on the Bluetooth device. (A Mobile exclusive headphone may not
be available, depending on the environment.)
●Lip-sync errors may occur.
●The TV and Bluetooth device may disconnect, depending on the distance between them.
●A Bluetooth device may hum or malfunction:
–When a part of your body is in contact with the receiving/transmitting system of the Bluetooth device or
the TV.
–When the device is subject to electrical variation from obstructions caused by a wall, corner, or office
partitioning.
–When the device is exposed to electrical interference from same frequency-band devices including
medical equipment, microwave ovens, and wireless LANs.
●If the problem persists, try connecting the device using the digital optical port or the HDMI (ARC) port.
- 109 -
Blocking programs based on their TV Rating
Read this information before viewing a blocking program.
To block content, select a rating category to lock. All programs at that level and higher are blocked and require the
PIN to watch. To unblock a category, select the lock icon. To unblock all the categories in a row, select the lock under
ALL.
Categories on the left:
●TV-Y: Young children
●TV-Y7: Children 7 and over
●TV-G: General audience
●TV-PG: Parental guidance
●TV-14: Viewers 14 and over
●TV-MA: Mature audience
Categories on the top:
●ALL: Lock all TV ratings.
●FV: Fantasy violence
●V: Violence
●S: Sexual situations
●L: Adult Language
●D: Sexually Suggestive Dialog
- 110 -
Blocking movies base on their Movie Rating (MPAA)
This rating system applies to all materials with supplied ratings in the U.S.A.
From the MPAA:
“The Motion Picture Association of America (MPAA) has implemented a rating system that provides parents or
guardians with advanced information on which films are appropriate for children.”
Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a
category, select the lock icon.
●G: General audience (no restrictions).
●PG: Parental guidance suggested.
●PG-13: Parents strongly cautioned.
●R: Restricted. Children under 17 should be accompanied by an adult.
●NC-17: No children under age 17.
●X: Adults only.
●NR: Not rated.
Blocking programs based on their Canadian English Rating
This rating system applies to all rated material viewed on English-Canadian TV channels.
Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a
category, select the lock icon.
●C: Programming intended for children under age 8
●C8+: Programming generally considered acceptable for children 8 years and over to watch on their own
●G: General programming, suitable for all audiences
●PG: Parental Guidance
●14+: Programming containing themes or content that may not be suitable for viewers under the age of 14
●18+: Adult programming
- 111 -
Blocking programs based on their Canadian French Rating
This rating system applies to all rated material viewed on French-Canadian TV channels.
Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a
category, select the lock icon.
●G: General
●8 ans+: Programming acceptable for children 8 years and over to watch on their own
●13 ans+: Programming that may not be suitable for children under the age of 13
●16 ans+: Programming not suitable for children under the age of 16
●18 ans+: Programming restricted to adults
Blocking Programs based on their Downloadable U.S. Rating
This rating system only applies to material originating from US DTV channels.
Parental restriction information is automatically downloaded while you watch DTV channels. This download may
take several seconds. If the information is unavailable from the broadcasting station, the Downloadable U.S. Rating
menu is deactivated.
Parental restriction levels differ with the broadcasting station. The default menu name and the Downloadable U.S.
Rating name changes depending on the downloaded information.
Even when the on-screen display is set to another language, the Downloadable U.S. Rating menu appears only in
English.
Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a
category, select the lock icon.
- 112 -
Buttons and Functions
Review available media playback, control, and record buttons and descriptions of how they are used.
"The available buttons and functions may differ with the content you are viewing or playing.
Buttons and functions available while playing multimedia content
Press the Select button while playing any video, photo, or recorded content. The following buttons appear.
"The provided buttons or functions may differ with the media content type.
●Pause / Play or Start
Pauses or plays the multimedia content. You can use the following functions when the video is paused.
–Slow Rewind or Slow Forward: Allows you to play the video slowly (1/8, 1/4, 1/2) backward or forward by
selecting the or button. To increase the rewind or forward speed in slow mode up to 3 times, select
the button repeateldy. To return to normal speed, select the button or press the button.
●Previous / Next
Displays the previous or the next multimedia content file.
●Rewind / Fast Forward
Rewinds or fast forwards the multimedia content. To increase the rewind or fast forward speed up to 3 times
faster than normal, select the button repeatedly. To return to normal speed, select the button or press the
button.
●360 Mode
Provides a 360-degree view for videos and photos.
"This function is not supported by some file formats.
●Repeat
Plays the current multimedia content repeatedly or all multimedia content files in the same folder repeatedly.
●Shuffle
Plays music files in random order.
●Picture Off
Plays multimedia content with the screen off.
●Rotate left / Rotate right
Rotates a photo left or right.
- 113 -
●Zoom
Zooms a photo in by up to a factor of 4.
●Screen Fit
Fits a photo to the screen.
●Background Music
During a slideshow, plays or pauses the background music.
●Options
"The available options may differ with the model and content.
Function Description
Slideshow Speed Sets the slideshow speed.
Slideshow Effect Applies transition effects to the slide show.
Background Music
Plays background music while the TV displays photos.
"The music files must be saved in the same USB device as the photo files.
"To pause the background music, select Background Music on the playback screen.
Information Displays detailed information about the current multimedia content.
Subtitles
Controls video subtitles.
Subtitles: Turns the subtitles on or off.
Language: Sets the caption language.
Sync: Adjusts the synchronization when the video and the subtitles are not synchronized.
Reset Sync: Resets the subtitle synchronization adjustment to 0.
Size: Changes the font size of the subtitles.
Encoding: Displays a list of encoding languages. Allows you to change the encoding language
when subtitles are displayed incorrectly.
Edge Type: Adjusts the position of text and subtitle edges.
Edge Color: Changes the color of subtitle edges.
Rotate Rotates the video.
Audio Language This function is only available if the video supports multi-track sound.
- 114 -
License
Check the license information and trademarks applied in your TV.
This DivX Certified® device can play DivX® HD video files (including .avi, .divx).
Download free software at www.divx.com to create, play and stream digital videos.
To play purchased DivX movies, first register your device at vod.divx.com. Find your registration code in the DivX VOD section of
your device setup menu.
This DivX Certified® device can play DivX® HD video (including .avi, .divx).
DivX®, DivX Certified® and associated logos are trademarks of DivX, LLC and are used under license.
Covered by one or more of the following U.S. patents: 7,295,673; 7,460,668; 7,515,710; 8,656,183; 8,731,369; RE45,052.
For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. DTS, the Symbol, DTS in combination with
the Symbol, DTS Premium Sound|5.1, DTS Digital Surround, DTS Express, and DTS Neo2:5 are registered trademarks or trademarks
of DTS, Inc. in the United States and/or other countries.
© DTS, Inc. All Rights Reserved.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarksof
Dolby Laboratories.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of
HDMI Licensing LLC in the United States and other countries.
Open Source License Notice
Open Source used in this product can be found on the following webpage. (http:// opensource.samsung.com) Open Source
License Notice is written only English.
"This license may not be supported depending on your country or model.
- 115 -
THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED ONLY IN CONNECTION WITH HEVC CONTENT
THAT MEETS EACH OF THE THREE FOLLOWING QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC
CONTENT THAT IS NOT OFFERED FOR SALE; AND (3) HEVC CONTENT THAT IS CREATED BY THE OWNER OF THE PRODUCT.
THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC ENCODED CONTENT CREATED BY A THIRD PARTY, WHICH THE
USER HAS ORDERED OR PURCHASED FROM A THIRD PARTY, UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE
PRODUCT WITH SUCH CONTENT BY A LICENSED SELLER OF THE CONTENT.
YOUR USE OF THIS PRODUCT IN CONNECTION WITH HEVC ENCODED CONTENT IS DEEMED ACCEPTANCE OF THE LIMITED
AUTHORITY TO USE AS NOTED ABOVE.
- 116 -
Accessibility Guidance
Provides a menu and a remote control guide that aid the visually impaired.
Learn Menu Screen
Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you
select.
Using the Remote control
Guide for Samsung Smart Remote and standard remote control.
Orientation of the Samsung Smart Remote
Hold the remote control with the buttons facing towards you. The remote is slightly thinner towards the top and
thicker towards the bottom. There are two thin horizontal silver rocker buttons next to each other which stand out
more than other buttons or small pips, and these are located slightly below the middle of the remote.
Description of the Samsung Smart Remote
From top to bottom and left to right you will find:
●Pip at the top left is the button.
●Top middle is a small LED.
●Below the LED is a round button which is the button.
●Underneath the voice recognition button are two small pips, the one on the left is the number pad button and
the one on the right is the button.
●Underneath these two buttons is the directional pad which consists of a large outer circle with a round button
in the middle.
●Underneath the directional pad are again two pips, left and right hand side, with a round button in the middle.
The one on the left is the return button and the one on the right the button. The round button in the
middle is the button.
- 117 -
●Below the button are two thin horizontal silver rocker buttons, these are the only buttons that protrude
from the remote. The one on the left is the volume button and the one on the right is the channel button. Push
up from beneath or down from above to use these as rocker buttons to change channel or volume.
–Press on top of the volume button to mute the sound.
–Press and hold on top of the volume button to open the accessibility menu.
–Press on top of the channel button to open the program guide.
–Press and hold the channel button to open the Channel List.
"This function is only available on certain models in specific geographical areas.
The color buttons
Pressing the button displays on the screen a button for recording the program or starting the Timeshift function
(when the program is paused) together with 4 color buttons: red, green, yellow, and blue. You can press the
button while watching live TV.
The play/pause button
Pressing the button displays a window containing the Rewind, Play, Fast Forward, Stop Timeshift, Record, Go
to Live TV, and Info buttons. With this window on the screen, pressing the up arrow button on the remote control
displays the timeshift time and recording time on the control bar.
- 118 -
Using the accessibility menu
View descriptions of accessibility menu functions.
Your TV should be set up and tuned. To use Voice Interaction you will need the TV connected to the internet. You can
do this yourself if you are confident enough through the settings menu.
This quick start guide assumes that the TV is set up and tuned and connected to the internet for the Voice Interaction
section. If it is not yet connected, then the Voice Interaction section will not be relevant.
Accessibility short cut menu
The accessibility short cut menu allows you to change a number of settings that might help you use the TV including
turning voice guide on and off. Voice Guide is text-to-speech that speaks the menu items on screen making the TV
usable by people who cannot see or read the information on screen.
The menu contains a number of items including:
●Voice Guide. This works on every screen on the TV and when turned on speaks to identify items displayed on
screen. For example, it tells you the selected volume, the current channel and program information. It also
reads out the program information in the Electronic Program Guide (EPG).
●High Contrast mode allows you to display all menus with an opaque black background and a white font,
providing maximum contrast.
●Enlarge enables the important elements on the screen such as the name of programs to be larger.
●Learn TV Remote opens a menu screen containing a picture of the remote control. On this screen, pressing
the power button (top left button) will turn off the TV, but when any other button is pressed the TV will say
the button name and briefly tell what that button does. This teaching mode helps you to learn the location
and operation of the buttons on the Samsung Smart Remote without affecting normal TV operation. Press the
return button twice to return to the previous screen.
●Learn Menu Screen. Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and
features of the menus you select.
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Opening the accessibility short cut menu:
On the Samsung Smart Remote there are two thin horizontal silver rocker buttons next to each other located slightly
below the middle of the remote. The one on the left is the volume rocker button. You press and hold the volume
rocker button to open the Accessibility Shortcuts menu.
This menu will speak regardless of the Voice Guide settings. It contains several options including turning Voice
Guide on and off, turning Video Description on and off, changing menu High Contrast, Enlarge, and Learn TV Remote.
Using the accessibility menu
To use the accessibility short cut menu, you will need to locate the arrow keys and select button. See the description
of the remote control to learn where these are.
Use the up and down arrow buttons to move between the menu items. Press Select to open a menu item. Generally,
this will open a sub-menu with options on. Again, use the up and down arrows to move between options and press
Select to choose an option. To close this menu, use the right arrow button to get to the Close button and select this,
or press the Return or Exit button.
Step by Step instructions to.
Turn Voice Guide on
1.
Press and hold the VOL button on the remote. The Accessibility Shortcuts menu appears.
2.
Press the up or down arrow on the remote to move to and highlight the Voice Guide option.
3.
Press the Select button on the remote to turn Voice Guide on or off.
4.
Close the menu either by pressing on the remote or by pressing the right arrow to highlight Close and then
pressing the Select button.
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Turn Video Description on
1.
Press and hold the VOL button on the remote. The Accessibility Shortcuts menu appears.
2.
Press the up or down arrow on the remote to move to and highlight the Video Description option.
3.
Press the Select button on the remote to turn Video Description on or off.
4.
Close the menu either by pressing on the remote or by pressing the right arrow to highlight Close and then
pressing the Select button.
Learn the remote
1.
Press and hold the VOL button on the remote. The Accessibility Shortcuts menu appears.
2.
Press the up or down arrow on the remote to move to and highlight the Learn TV Remote option.
3.
Press the Select button on the remote. You are now in the e-Manual and specifically on the Learn TV Remote
page.
4.
When you have finished and want to exit the e-Manual, press the button twice to go to the previous page.
Accessing the main accessibility menu to change Voice Guide settings
You can also go to an accessibility menu from the main TV menu. This provides more options, for example, to change
the speed of Voice Guide.
The TV will not verbalize this menu unless Voice Guide is already turned on.
1.
Press the button.
2.
Press the left arrow key until you reach Settings.
3.
Press Select and a menu will open.
4.
Press the down arrow to reach General, and then press Select to open this menu.
5.
Use the arrow buttons to go to the Accessibility option, and then press Select to open this menu.
6.
The menu will appear with Voice Guide Settings being the first option. Highlight Voice Guide Settings, and
then press Select.
7.
A menu appears with the options to change speed, and pitch and tone.
8.
Select the options using the arrow buttons, and then press Select.
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Setting accessibility settings using Voice Interaction
There are many commands you can say to control the TV. These can be used together with Voice Guide to have voice
input and voice output. You will need to use the Samsung Smart Remote for this and the TV must be connected to
the Internet.
To speak a command, press and hold the button (the round button near the top of the Samsung Smart Remote,
directly below the LED power indicator and above the directional navigation pad). The TV will give a “speak now”
prompt. Say the command, and then release the button. The TV will confirm the command.
For example you can:
Turn Voice Guide on:
Press the button on the Samsung Smart Remote and say “Voice Guide on”. When you turn off Voice Guide, there
is no audible confirmation that it is turned off.
Turn Audio Description on:
Press the button on the Samsung Smart Remote, and then say “Audio Description on”.
Turn High Contrast on.
Press the button on the Samsung Smart Remote, and then say “High Contrast on”.
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Using the TV with Voice Guide on
You can turn on Voice Guide that describe the menu options aloud to aid the visually impaired.
To use your TV with Voice Guide enabled, your TV must be set up and connected to the Internet.
Watching TV
Turning the TV on
Press the button to turn the TV on. Voice guide will speak the channel name, program title and the start and end
times for this program.
Changing channel
You can change the channel in a number of ways. Every time you change channels, the new channel details will be
announced.
●Channel up/down rocker button
●Open the channel list, use the up and down arrow buttons to move between channels, and then press Select.
●Use the number buttons directly on the standard remote control.
●Use the button on the Samsung Smart Remote to display the virtual numeric pad on the screen.
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Using on-screen number entry via the Samsung Smart Remote:
The virtual numeric pad entry is used to enter numbers e.g. to enter a channel number or to enter a PIN.
Press the button on the Samsung Smart Remote and the virtual numeric pad with 2 rows appears on screen.
Voice Guide speaks “virtual numeric pad, 6” which indicates that the number strip is on screen and the focus is on the
number 6. This strip has the following buttons:
●On the bottom row: From the far left: 1 – 9, 0, move the virtual numeric pad to the top
●The top row: is one button, Done.
Use the left and right arrow buttons to move along the row, and then press Select to choose a number or button.
When you have finished selecting all the numbers you need (for example, 123), press the up arrow to move to the
Done button, and then press Select to finish.
When entering a channel number, you can enter the number, and then select the Done button on the top row or you
can enter the channel number and wait. After a short while, the channel will change and the virtual numeric pad will
disappear from the screen.
Changing volume
Use the volume rocker button on the left to change the volume. Every time you change the volume, the new volume
level will be announced.
Using program information
When watching live TV, press the Select button to bring up program information at the top of the screen. Voice Guide
will speak the program details and say if it has Audio Description and Subtitles available. Press the left and right
arrow buttons to see what is on later on the same channel. Press the up and down arrow buttons to move to the
other channels and see what is on at the moment on these channels.
Press and hold Select to bring up more detailed program information.
Voice Guide will speak the program details including the synopsis. Beneath the synopsis there are buttons that allow
you to carry out functions such as recording, schedule viewing, timeshift (where you can pause live TV). This synopsis
cannot currently be interrupted, so you will need to listen it in its entirety. Use the left and right arrow buttons to
move between the buttons, and then press Select when you have reached the one you want. You can also press
to go back or go directly to live TV.
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Using the guide
See an overview of each channel's program lineup.
Live TV Guide
You can see the daily program schedules for each broadcaster and program information in the Guide. You can also
use the Guide to select programs to watch and to schedule programs to record.
"In the Guide, you can see only the TV programs scheduled after the current time.
You can also open the Guide using Voice Interaction. Press and hold the button on your Samsung Smart Remote,
and then say the command “guide”.
"The information in the Guide is for digital channels only. Analog channels are not supported.
"To view the Guide, you must first set the TV's clock ( Settings General System Manager Time Clock).
The clock should have been set to automatic when the TV was installed. If you need to set the clock again, follow the
instructions below.
1.
Press the button to open Smart Hub.
2.
Press the left arrow until you reach Settings.
3.
Press Select to open the main menu.
4.
Use the up and down arrows to move through this menu until you reach General, and then press Select.
5.
Again, use the up and down arrows to move through this menu until you reach System Manager, and then
press Select.
6.
Again, use the up and down arrow buttons to reach Time, and then press Select.
7.
Move to Clock, and then press Select. Move to the Clock Mode item, and then press Select.
8.
Move to the Auto setting, and then press Select. Alternatively you can select Manual, and then use the menu to
set the time.
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When you open the Guide, a table grid of channels and programs is displayed. The top row shows Channel Filter
being displayed then the day and times. Each row has a channel name on the left and programs on that channel on
the right.
In the Guide, use the up and down arrow buttons to move between channels and the left and right buttons to move
between programs within a channel. You can also use the button to enter a channel number and go to that
channel directly. You can use the button to go to the current time.
If you are using the standard remote control, you will be able to move backwards and forwards 24 hours through the
program guide by using the and buttons.
When you move the focus to a program, you will hear the program title, start/end time, and synopsis. You will also
hear if the Audio Description and Caption are available for the program. When you move the focus to a different
channel, you will hear the channel name and number, and then the program details. If you move to a different day,
you will hear the day announced for the first program you reach on that day. The day is not repeated, so if you are not
sure what the day is, you can move forwards and backwards 24 hours and then the day will be announced.
To view a program on now
Move to a program that is currently broadcasting, and then press Select to go to live TV on the channel and program
you selected in the guide.
Other options in the guide
After moving to a desired program, press and hold the Select button on the remote control. A pop-up window listing
the following functions appears.
Use the up and down arrow buttons to move within this menu, and then press Select to choose an item. Press to
close the menu and go back to the Guide.
●Scheduled viewing
After selecting Schedule Viewing, you can schedule viewing for a broadcast scheduled program.
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●Scheduled recording
After selecting Schedule Recording, you can schedule recording for a broadcast scheduled program.
"This function is not available in the U.S.A. and Canada.
"For more information on Schedule Recording, refer to "Recording Programs."
●Detailed information
After selecting View Details, you can see the detailed information on the selected program. The information
may differ with the broadcast signal. If the information is not provided with the program, nothing appears.
Press Select on the View Details option. This will open the Details page for that program which will display a
synopsis. To close this page, press the Select button.
●Displaying Record & Schedule Manager
After selecting Schedule Manager, you can see the Recording & Schedule Manager screen.
When you have scheduled a program to record or view, an icon will be shown next to the program title in
the Guide denoting if the program is scheduled to view or record (these icons are different visually). Voice
Guide will not speak this information. To find out if a program is scheduled to record or view, press and hold
the Select button. The option in the menu will be Cancel schedule instead of schedule viewing or schedule
recording. Press to go back to the Guide without changing the setting.
Displaying your favorite channels:
If you have set up favorite channels, you will be able to filter the Guide, so that only those channels are shown. This
makes it easier to find channels you want.
To display your favorites list, move to the current time (press the button) and then press the left arrow to move
to the list of channels. Use the up arrow to move up the list until you reach the Channel Filter button. Press Select
to bring up a list of options. Use the up and down arrows to move between the categories in the list. Highlight the
option you want, for example, Favorites 1, and then press Select. The Guide will then show the information for only
those channels.
"When you have set a filter in the Guide, it will remain when you close and re-open the Guide. If you find that you don’t have
the channels you think you should, it is a good idea to check the category, and then select “All” which will display all tuned
channels.
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Setting Up a Schedule Viewing
Configure the TV to show a specific channel or program at a specific time and date.
The icon appears next to programs that have been configured for a schedule viewing.
Setting up a schedule viewing for a channel
●The Guide Screen
On the Guide screen, select a program you would like to view, and then press and hold the Select button.
Select Schedule Viewing on the pop-up menu that appears.
●The Program Info Screen
Press the Select button while watching the TV. The Program Info window appears. Select a broadcast
scheduled program by using the left or right directional buttons, and then press and hold the Select button.
You can schedule watching the program by selecting Schedule Viewing.
Cancelling a schedule viewing
Live TV Schedule Manager or Recordings Scheduled Remove
You can cancel a scheduled viewing via the Guide or Smart Hub.
From the program guide, move to the program, and then press and hold Select. Move to the Cancel Schedule option,
and then press Select. You will return to the program guide with the scheduled viewing removed.
To use Smart Hub, press the button to open Smart Hub, press the up arrow to move to the top row and the right
arrow to move to Schedule Manager. Press Select to open Schedule Manager. Press the up arrow to reach the top
menu which has two buttons Recordings and Schedules. Press the left or right arrows to highlight Schedules, and
then press Select. Use the down arrow to move to the list of programs scheduled to view. Move to the program you
want, and then press the right arrow to move to a list of options. Use the up and down arrows to move between
these options until you reach the Delete button. Press the Select button to remove the scheduled viewing.
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Using the Channel List
See how to list the channels available on your TV.
Live TV Channel List
Using Channel List, you can change the channel or check programs on other digital channels while watching TV.
Press the button on the remote to open Smart Hub, press the left or right arrows to move to Live TV, press the
up arrow to move to the top row, press the right arrow to move to Channel List, and then press the Select button.
This shows a list of the channels and the program currently on. The focus will be on the channel you are currently
watching, showing channel name, channel number, and program title.
Use the up and down arrows to move within the channel list (or use the channel rocker button to go up and down a
page at a time). You can also use the button to enter a channel number and go to that channel directly.
Pressing the right arrow takes you to the Category List. Use the up and down arrows to move within this list. Press
Select to choose an option. You will open a second list. Use the up and down arrows to move between the items in
the list. Press Select to choose one.
●All Channels
Displays the channels that have been automatically searched.
●Favorites
Displays Favorites Lists 1 to 5. Use the up and down arrows to move between the lists of favorites. Highlight
the one you want, and then press Select. The channel list will now show only the channels in this list.
●Category
Sorts the list so that it includes channels of a selected genre only. However, Category can only be used with
channels that contain genre information. Use the up and down arrows to move within the list of genres (or
TV, radio, data). Highlight the genre you want, and then press Select. The channel list will now show only the
channels in this genre.
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●Sort
Sorts the list by Channel Number or by Name.
"This option is only available on digital channels and may not always be available.
●Air or Cable
Allows you to choose between Air, and Cable.
"This option is only available on certain models in specific geographical areas.
Creating a Personal Favorites List
Designate frequently watched channels as favorite channels.
Favorite channels are highlighted in the Edit Channel and All screens with the symbol .
"There is currently no feedback with Voice Guide for this.
Registering channels as favorites
Live TV Channel List
1.
Press the right directional button on your remote control.
2.
Select Favorites.
3.
Select a desired favorites list.
4.
Move to Edit Favorites.
5.
Select a channel to add to the favorites list
6.
Press Select. The selected channel is added to the favorites list.
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To add channels to a favorites list - Detail
1.
Open the Channel List.
2.
Press the right arrow to move to the Category List.
3.
Use the up and down arrow buttons to move to Favorites, and then press Select. You will see Favorites Lists 1
to 5. The five lists let you set up different lists of favorites.
4.
Use the up and down arrow buttons to move to the list you want, and then press Select.
5.
Use the up and down arrow buttons to move between channels. When you reach a channel you want as a
favorite, press Select. This will select the channel and put a check in the checkbox.
6.
When you have selected all the channels you want, press the right arrow button.
7.
On the next screen, highlight Add to Favorites, and then press Select. The selected channels are added to the
Favorites List.
Deleting channels from a favorites list – Detail
1.
Open the Channel List.
2.
Press the right arrow to move to the Category List.
3.
Use the up and down arrow buttons to move to Favorites, and then press Select. You will see Favorites Lists 1
to 5.
4.
Use the up and down arrow buttons to move to the list you want, and then press Select.
5.
Use the up arrow buttons to move to Edit Favorites, and then press Select.
6.
Use the right arrow button to move to Favorites, move to the channel to remove, and then press Select. Repeat
for other channels to remove.
7.
Press the left arrow button to move to the Add to Favorites / Remove from Favorites buttons.
8.
Highlight Remove from Favorites, and then press Select to remove the selected channels from the Favorites
List.
9.
Press the right arrow button.
10.
On the next screen, highlight the Exit button, and then press Select.
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Viewing and selecting channels on favorites lists only
Live TV Channel List
1.
Open the channel list by pressing the Channel List button
2.
Press the right directional button on your remote control. Use the up and down arrow buttons to move within
the list.
3.
Highlight Favorites, and then press Select.
4.
Use the up and down arrow buttons to move within the list. Select the desired list among five favorites lists on
the screen. The channels in the selected favorites list appear.
"A list of channels appears only if the favorite list you selected contains channels.
Recording
Recording a program to an external hard drive connected via USB.
When you have set a program to record an icon appears next to the program title in the guide or channel list or
when viewing further information.
"This function is not available in the U.S.A. and Canada.
"This function is only available on certain models in specific geographical areas.
"Read all precautions before using the recording feature. For more information, refer to "Before Using the Recording and
Timeshift Functions."
Using the instant and schedule recording options from the guide screen:
To record a program that is on now, open the program guide, move to the program and then press and hold the
Select button. You will get a pop-up menu. Use the up and down arrow buttons to move to Record. Press select to
record the program. You will be returned to the program guide. The icon is shown next to the program title. To find
out if the program is set to record or to stop the recording press and hold the Select button. The menu is displayed
and there is now a Stop option instead of a Record option. Press select on Stop to stop the recording or press the
button to go back to the program guide without stopping the recording.
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To record a program that is on later, move to the program in the guide, and then press Select. You will get a pop-up
menu. Use the up and down arrows to move within this menu. Move to the Schedule Recording option, and then
press Select. You will hear a message saying the program has been set to record and then you will be returned to the
program guide.
The icon is placed visually next to the program title to show it is set to record. To find out if a program is set to
record or to cancel a scheduled recording, press select on the program. If it is already set to record, then the option
on the menu will be Cancel Scheduled Recording. You can press select to cancel the scheduled recording or just
press the button to go back to the program guide without cancelling the recording.
Using the Instant and Schedule Recording options from program info window
To display a menu for recording a program or starting the Timeshift function, press the button while watching
the program. You can select the following functions on the menu:
●Record: Immediately starts to record the program you are watching.
●Timeshift: Starts the Timeshift function.
●Stop: Stops the recording or the Timeshift function that is running.
●Info: Displays the details about the program you ware watching.
Recording a program you are currently watching directly from live TV
If you want to record a program you are currently watching you can also just press the record button on the standard
remote control. This will tell you that the program is recording and how long it will record for (the default is until the
end of the program).
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Changing the recording time
When recording a live program you can specify how long you want to record for.
Press the button on the remote, press the left or right arrows to move to Edit Recording Time, and then press
the Select button. A slider scale appears and you will hear the recording time currently set. Use the left and right
arrows to change the time, and then press the Select button. You will hear a menu that gives information about the
recording time. To return to the program you are watching, press the button on the remote, or press the left or
right arrows to move to Go to Live TV and then press the Select button.
Viewing recorded programs
Live TV Schedule Manager or Recordings Record
Open Smart Hub by pressing the button on the remote control. You will be on the Live TV option. Press the up
arrow to move to the row above, and then move to the Guide option.
Press the right arrow to move to Recordings, and then press Select. This will open the Recording & Schedule
Manager screen showing Recordings and Schedules. The focus is placed on the first Recordings.
To play a program, use the up and down arrows to move between program titles. Press Select to play the program or
press the right arrow button to move to a list of options. Use the up and down arrows to move between the options
in this list. You can play, remove, or delete the program, or view the program details.
Select the Play option to play the program. The program will start. If you have watched part of this program before,
you will get a pop-up menu on screen allowing you to Play (from start), Resume (from where you left off), or Cancel.
Use the left and right arrow buttons to move to the required option, and then press Select.
"This function is only available on certain models in specific geographical areas.
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Deleting a recorded program
To delete a recorded program, go to the list of Recordings (see viewing recorded programs). Use the up and down
arrow buttons to move to the recording you want to delete.
Press the right arrow button to move to a list of 3 options. Press the down arrow to move to the Delete option, and
then press Select.
You will be asked if you want to remove the selected item. Press the left arrow to move to the Delete button, and
then press Select to delete the program title. The program will be deleted and you will be returned to the list of
Recordings.
Using Smart Hub
Learn how to open Smart Hub to access apps, games, movies, and more.
Smart Hub
After pressing the button on your remote control, you can surf the web and download apps with Smart Hub.
"Some Smart Hub services are for pay services. To use a for pay service, you must have an account with the service provider
or a Samsung account. For more information, refer to "Using a Samsung account."
"To use this feature, the TV must be connected to the Internet.
"Some Smart Hub features may not be available depending on the service provider, language, or region.
"Smart Hub service outages can be caused by disruptions to your Internet service.
"You can view the entire text of the Terms & Policy by navigating to Settings Support Terms & Policy.
"To cancel the Smart Hub service agreement, select Reset ( Settings General Support Self Diagnosis
Reset), and then press the right directional button at the Smart Hub Terms & Conditions, Privacy Policy step.
"You must accept the Smart Hub service agreement to use Smart Hub. If you cancel the agreement, you will no longer be
able to use Smart Hub.
Press the button on your remote. This will bring up a display with 2 rows. The focus will be on Live TV on the
bottom row. The options on the top row change depending on the item selected in the bottom row.
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The bottom row contains buttons to the left of Live TV. These are:
● Search – to search for data about channels, programs, movie titles, and apps in Smart Hub.
● Source – to select an external device connected to the TV
● Settings – a quick settings menu appears on the top row. You can quickly set frequently used functions.
● APPS - You can enjoy a wide range of content including news, sports, weather, and games by installing the
corresponding apps on your TV.
● Art - You can use the Art Mode function to edit image content such as artworks or pictures when you are
not watching TV or when the TV is turned off, and then display the content in full screen mode.
"This function is supported only in THE FRAME model.
"For more information, refer to the provided user manual.
The buttons to the right of the Live TV option provide quick access to apps such as Netflix and Amazon. Currently,
many of these apps are not accessible with Voice Guide.
Use the left and right arrow buttons to move between options on a row and the up and down arrows to move
between rows. Press Select to access an option.
When you open Smart Hub, you will be on Live TV. Press the up arrow to move to the top row. You will be on the
Guide button. The items in this row are:
●Guide –select to open the program guide
●Channel List – select to open the channel list
●To the right of the Channel List button, you will find a list of recently viewed channels. Highlight one of the
channels in the list, and then press Select to go quickly to that channel.
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Displaying the Home Screen in Smart Hub
On the Home Screen, you can easily run apps you have used previously or frequently. The apps can also be moved on
or deleted from the screen.
Smart Hub has 2 rows. When it opens, the focus is on Live TV on the bottom row. The options on the top row change
depending on the item selected in the bottom row. Use the up and down arrows to move between the rows and the
left/right arrow buttons to move within a row.
The bottom row contains buttons to the left of Live TV. These are Settings, Source, Search, and APPS:
● Settings
When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You
can quickly set frequently used functions by clicking the icons.
–Picture Mode
You can select the picture mode that provides the best viewing experience.
–Sound Mode
You can select a sound mode to optimize your listening experience.
–Sound Output
You can select which speakers the TV uses for audio output.
–Caption
You can watch TV broadcasts with captions.
"This function is not available on certain models in specific geographical areas.
–Sleep Timer
You can automatically shut off the TV after a pre-set period of time.
–Network
You can view the current network and Internet status.
● Source
You can select an external device connected to the TV.
"For more information, refer to "Switching between external devices connected to the TV."
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● Search
You can search the apps or games in Smart Hub services. The search option brings up an on-screen keyboard
laid out as a qwerty keyboard with the focus on the number 1.
● APPS
You can enjoy a wide range of content including news, sports, weather, and games by installing the
corresponding apps on your TV.
"To use this feature, the TV must be connected to the Internet. For more information, refer to "Using the APPS Service."
● Art
You can use the Art Mode function to edit image content such as artworks or pictures when you are not
watching TV or when the TV is turned off, and then display the content in full screen mode.
"This function is supported only in THE FRAME model.
"For more information, refer to the provided user manual.
Using the e-Manual
Open the user manual embedded in your TV.
Launching the e-Manual
Press the menu button on the standard remote control to open the menu. Alternatively, press the button to
open Smart Hub, press the left arrow until you reach settings, and then press Select.
Use the up and down arrows to move within this menu. Move to the Support option, select the e-Manual option, and
then press Select to open it.
Settings Support Open e-Manual
You can view the embedded e-Manual containing information about your TV's key features.
"Alternatively, you can download a copy of the e-Manual from Samsung's website.
"Words in blue (e.g., Picture Mode) indicate a menu item.
The e-Manual contains 2 rows of buttons. Use the up and down arrows to move between rows and the left and right
arrows to move within a row. Press Select to open the section you want to read.
The e-Manual contains a section called "Learn TV Remote" in "Accessibility Guidance" (at the right corner of the
screen). This is particularly useful for people who cannot easily see the buttons on the control or who are not clear
what each button does. In this section, the buttons on the remote control will not affect the TV.
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Using Voice Interaction
A Guide to using Voice Interaction to control your TV.
To use Voice Interaction, your TV must be connected to the Internet and you must use the microphone on your
Samsung Smart Remote.
Voice Interaction lets you speak commands to control the TV, for example, to change the channel or display the
program guide. This is not the same as Voice Guide which provides speech output from the TV that says what is
displayed on screen. Voice Guide is useful for people who cannot see or read the menu items on screen.
To use Voice Interaction, you press the button on the remote, say a command, such as "Guide", into the
microphone on your Samsung Smart Remote.
"This function may not be supported depending on the model or geographical region.
Running Voice Interaction
Press and hold the button on the Samsung Smart Remote. The TV will respond, saying "Speak now". Say the
command you want, and then release the button. The TV will provide feedback about what it has understood, and
then carry out the action.
"If the TV cannot identify the command, try again with more precise pronunciation.
"This function may not be supported depending on the model or geographical region.
Some useful commands are:
●Voice Guide on/off – turns the speech output on/off
●Audio description on/off – turns audio description on/off
●Guide – opens the program guide
●Channel list – opens the channel list
●Volume up/down – changes the volume up/down
You can also search for videos on YouTube. Press and hold the button, and then say a phrase for example, “songs
by [name]”. This will bring up a list of video clips of songs by that artist.
"Voice Guide will voice a lot of information about the video. It is not yet possible to interrupt this and it will run over the first
few seconds of the video.
If you say a command which is not recognized, the TV will often try a search. Press to return to TV.