Table of Contents
- Basics
- Read me first
- Device overheating situations and solutions
- Device layout and functions
- Battery
- Nano-SIM card and eSIM
- Memory card (microSD card)
- Turning the device on and off
- Initial setup
- Samsung account
- Transferring data from your previous device (Smart Switch)
- Understanding the screen
- Notification panel
- Screen capture and screen record
- Entering text
- Apps and features
- Installing or uninstalling apps
- Bixby
- Bixby Vision
- Bixby Routines
- Phone
- Contacts
- Messages
- Internet
- Camera
- Gallery
- AR Zone
- Always On Display
- Edge screen
- Multi window
- Samsung Daily
- Samsung Pay
- Samsung Health
- Samsung Members
- Samsung Notes
- Galaxy Wearable
- Calendar
- Reminder
- Voice Recorder
- My Files
- Clock
- Calculator
- Game Launcher
- Game Booster
- Kids Home
- SmartThings
- Sharing content
- Music Share
- Samsung DeX
- Link to Windows
- Samsung Global Goals
- Google apps
- Settings
- Appendix
Samsung S20 Ultra 5G User Manual
Displayed below is the user manual for S20 Ultra 5G by Samsung which is a product in the Smartphones category. This manual has pages.
Related Manuals
2
Table of Contents
Basics
4 Read me first
7 Device overheating situations and
solutions
10 Device layout and functions
16 Battery
23 Nano-SIM card and eSIM
26 Memory card (microSD card)
28 Turning the device on and off
30 Initial setup
30 Samsung account
32 Transferring data from your previous
device (Smart Switch)
35 Understanding the screen
46 Notification panel
48 Screen capture and screen record
50 Entering text
Apps and features
53 Installing or uninstalling apps
55 Bixby
60 Bixby Vision
63 Bixby Routines
66 Phone
71 Contacts
75 Messages
78 Internet
80 Camera
102 Gallery
110 AR Zone
122 Always On Display
123 Edge screen
127 Multi window
130 Samsung Daily
131 Samsung Pay
134 Samsung Health
137 Samsung Members
137 Samsung Notes
138 Galaxy Wearable
138 Calendar
139 Reminder
141 Voice Recorder
144 My Files
144 Clock
146 Calculator
146 Game Launcher
148 Game Booster
149 Kids Home
150 SmartThings
154 Sharing content
157 Music Share
158 Samsung DeX
165 Link to Windows
167 Samsung Global Goals
167 Google apps
Table of Contents
3
201 Secure Folder
205 Secure Wi-Fi
206 Privacy
207 Location
207 Accounts and backup
208 Samsung Cloud
209 Google
210 Advanced features
211 Motions and gestures
212 Dual Messenger
213 Digital Wellbeing and parental
controls
213 Digital Wellbeing
215 Device care
215 Optimising your device
216 Battery
217 Storage
217 Memory
217 Security
218 Apps
218 General management
219 Accessibility
219 Software update
220 About phone
Appendix
221 Accessibility
239 FAQ
246 Troubleshooting
251 Removing the battery
Settings
169 Introduction
169 Connections
170 Wi-Fi
172 Bluetooth
173 NFC and payment
175 Data saver
176 Mobile data only apps
176 SIM card manager (dual SIM
models)
177 Mobile Hotspot and Tethering
178 More connection settings
180 Sounds and vibration
181 Dolby Atmos (surround sound)
181 Separate app sound
182 Notifications
182 App icon badges
183 Display
184 Dark mode settings
185 Motion smoothness
185 Blue light filter
186 Changing the screen mode or
adjusting the display colour
187 Font size and style
187 Screen resolution
187 Screensaver
188 Wallpaper
188 Themes
188 Lock screen
189 Smart Lock
190 Biometrics and security
191 Face recognition
194 Fingerprint recognition
198 Samsung Pass
4
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
Basics
5
•
Depending on the region or service provider, a screen protector is attached for protection
during production and distribution. Damage to the attached screen protector is not
covered by the warranty.
•
You can see the touchscreen clearly even in strong outdoor sunlight by automatically
adjusting the contrast range based on the surrounding environment. Due to the nature
of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting.
–
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods and turn off the touchscreen when not using the device.
–
You can set the touchscreen to turn off automatically when you are not using it.
Launch the
Settings
app, tap
Display
→
Screen timeout
, and then select the length
of time you want the device to wait before turning off the touchscreen.
–
To set the touchscreen to automatically adjust its brightness based on the
surrounding environment, launch the
Settings
app, tap
Display
, and then tap the
Adaptive brightness
switch to activate it.
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC).
If your device is approved by the FCC, you can view the FCC ID of the device. To view the
FCC ID, launch the
Settings
app and tap
About phone
→
Status
. If your device does not
have an FCC ID, it means that the device has not been authorised for sale in the U.S. or its
territories and may only be brought to the U.S. for the owner’s personal use.
•
Depending on the region, you can view the regulatory information on the device. To
view the information, launch the
Settings
app and tap
About phone
→
Regulatory
information
.
Basics
6
Maintaining water and dust resistance
Your device supports water- and dust-resistance. Follow these tips carefully to maintain the
water- and dust-resistance of your device. Failure to do so may result in damage to your
device.
•
Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for
more than 30 minutes. If you immerse the device in any liquid other than fresh water,
such as salt water, ionised water, or alcoholic beverage, liquid will enter the device faster.
•
Do not expose the device to water moving with force.
•
If the device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the
device is exposed to other liquids, such as salt water, swimming pool water, soapy water,
oil, perfume, sunscreen, hand cleaner, or chemical products such as cosmetics, rinse it
with fresh water and dry it thoroughly with a clean, soft cloth. If you do not follow these
instructions, the device’s performance and appearance may be affected.
•
If the device has been immersed in water or the microphone or speaker is wet, sound
may not be heard clearly during a call. After wiping the device with a dry cloth, dry it
thoroughly before using it.
•
The touchscreen and other features may not work properly if the device is used in water.
•
If the device is dropped or receives an impact, the water- and dust-resistant features of
the device may be damaged.
•
Your device has been tested in a controlled environment and certified to be water-
and dust-resistant in specific situations (meets requirements of classification IP68 as
described by the international standard IEC 60529-Degrees of Protection provided by
Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, fresh water, 1.5 metre, 30
minutes). Despite this classification, it is still possible for your device to be damaged in
certain situations.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Basics
7
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charging speed may decrease or the charger may stop charging.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
•
When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
•
During the initial setup after purchase or when restoring data
•
When downloading large files
Basics
8
•
When using apps that require more power or using apps for extended periods
–
When playing high-quality games for extended periods
–
When recording videos for extended periods
–
When streaming videos while using the maximum brightness setting
–
When connecting to a TV
•
While multitasking (or, when running many apps in the background)
–
When using Multi window
–
When updating or installing apps while recording videos
–
When downloading large files during a video call
–
When recording videos while using a navigation app
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
•
When you are roaming
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when
not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
Basics
9
Precautions for device overheating
If you begin to feel uncomfortable due to the device overheating, stop using the device.
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
•
If the device overheats and reaches a certain temperature, a warning message will appear
to prevent device failure, skin irritations and damages, and battery leakage. To lower the
device’s temperature, the screen brightness and the performance speed will be limited
and battery charging will stop. Running apps will be closed and all calling and other
features will be limited, except for emergency calls, until the device cools down.
•
If the second message appears due to a further increase of the device’s temperature, the
device will turn off. Do not use the device until the device’s temperature drops below the
specified level. If the second warning message appears during an emergency call, the call
will not be disconnected by a forced shut down.
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating
mat.
•
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
•
Do not use a cable whose covering is peeled off or damaged, and do not use any charger
or battery that is damaged or malfunctioning.
Basics
10
Device layout and functions
Package contents
Refer to the quick start guide for package contents.
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
•
The supplied earphones (USB Type-C) which support digital output are designed
only for this device. They may not be compatible with other devices that use
different audio output method.
Basics
11
Device layout
►
Galaxy S20 Ultra 5G, S20 Ultra:
Front camera
Speaker
Edge screen
Fingerprint recognition
sensor
Touchscreen
Edge screen
Volume key
Side key (Power/Bixby)
Proximity/Light sensor
Earphone jack /
Multipurpose jack
(USB Type-C)
SIM card /
Memory card tray
Rear camera
(Quadruple)
Microphone
GPS antenna
Flash
Main antenna
Speaker Microphone
NFC antenna /
MST antenna /
Wireless charging coil
Basics
12
►
Galaxy S20+ 5G, S20+:
Front camera
Speaker
Edge screen
Fingerprint recognition
sensor
Touchscreen
Edge screen
Volume key
Side key (Power/Bixby)
Proximity/Light sensor
Earphone jack /
Multipurpose jack
(USB Type-C)
SIM card /
Memory card tray
Rear camera
(Quadruple)
Microphone
GPS antenna
Flash
NFC antenna /
MST antenna /
Wireless charging coil
Microphone
Speaker Microphone
Main antenna
Basics
13
►
Galaxy S20 5G, S20:
Front camera
Speaker
Edge screen
Fingerprint recognition
sensor
Touchscreen
Edge screen
Volume key
Side key (Power/Bixby)
Proximity/Light sensor
Earphone jack /
Multipurpose jack
(USB Type-C)
SIM card /
Memory card tray
NFC antenna /
MST antenna /
Wireless charging coil
Rear camera (Triple)
Microphone
GPS antenna
Microphone
Flash
Main antenna
Speaker Microphone
Basics
14
•
When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.
•
Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct
sunlight, the camera image sensor may be damaged. A damaged image sensor is
irreparable and will cause dots or spots in pictures.
•
If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Centre.
•
If dust or foreign materials enter the microphone, speaker, or receiver, the device’s
sound may become quiet or certain features may not work. If you attempt to
remove the dust or foreign materials with a sharp object, the device may be
damaged and its appearance may be affected.
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not cover the proximity/light sensor area with screen accessories, such
as a screen protector, stickers, or a cover. Doing so may cause the sensor to
malfunction.
•
The light may flicker at the top of the device during calls due to proximity sensor
operation.
•
The colours on the Edge screen may look different depending on your viewing
position.
Basics
15
Hard keys
Side key (Power/Bixby)
Volume key
Key Function
Volume key
•
Press to adjust the device volume.
Side key
•
When the device is off, press and hold to turn it on.
•
Press to turn on or lock the screen.
•
Press and hold to start a conversation with Bixby. Refer to Using
Bixby for more information.
•
Press twice or press and hold to launch the app or feature you set.
Side key +
Volume Down key
•
Press simultaneously to capture a screenshot.
•
Press and hold simultaneously to turn off the device.
Setting the Side key
Select an app or feature to launch by pressing the Side key twice or pressing and holding the
Side key.
Launch the
Settings
app, tap
Advanced features
→
Side key
, and then select an option you
want.
Basics
16
Soft buttons
Back button
Home button
Recents button
When you turn on the screen, the soft buttons will appear at the bottom of the screen. The
soft buttons are set to the Recents button, Home button, and Back button by default. Refer to
Navigation bar (soft buttons) for more information.
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved battery, charger, and cable specifically designed for your
device. Incompatible battery, charger, and cable can cause serious injuries or damage
to your device.
•
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
•
Use only USB Type-C cable supplied with the device. The device may be damaged
if you use Micro USB cable.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
Basics
17
1 Connect the USB cable to the USB power adaptor.
2 Plug the USB cable into the device’s multipurpose jack.
3 Plug the USB power adaptor into an electric socket.
4 After fully charging, disconnect the charger from the device. Then, unplug the charger
from the electric socket.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the device care feature.
•
When you are not using the device, turn off the screen by pressing the Side key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Basics
18
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging. If this occurs during wireless charging, disconnect the device
from the charger to let it cool down, then charge the device again later.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
Basics
19
Super fast charging
The device has a built-in super fast charging feature so you can charge the battery more
quickly.
To use the super fast charging feature, you must use the battery charger supplied with the
device and the super fast charging feature must be activated.
If the super fast charging feature is not activated, launch the
Settings
app, tap
Device care
→
Battery
→
Charging
, and then tap the
Super fast charging
switch to activate it.
When you connect a fast battery charger, you can charge the battery with the fast charging
feature. When the pop-up window appears on the device, tap
Turn on
.
Alternatively, launch the
Settings
app, tap
Device care
→
Battery
→
Charging
, and then tap
the
Fast charging
switch to activate it.
•
While charging, you cannot activate or deactivate this feature.
•
To use the super fast charging feature, use a USB PD (Power Delivery) charger that
supports Super fast charging.
•
To use the fast charging feature, use a battery charger that supports Adaptive fast
charging.
•
You cannot use the fast charging feature or the super fast charging feature when
you charge the battery using a standard battery charger.
•
If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.
•
You can charge the battery more quickly while the device or its screen is turned off.
Basics
20
Wireless charging
The device has a built-in wireless charging coil. You can charge the battery using a wireless
charger (sold separately).
Fast wireless charging
You can charge your device faster using the fast wireless charging feature. A fan inside the
charger may produce noise during fast wireless charging.
Launch the
Settings
app, tap
Device care
→
Battery
→
Charging
→
Fast wireless charging
.
You can turn off or on the fast wireless charging feature by tapping the
On
or
Off
switch. If
you use the
Turn off as scheduled
option, you can set the fast wireless charging feature to
turn off automatically at the preset time. When the fast wireless charging feature turns off, the
charger’s fan noise and the indicator light will be reduced.
•
To use this feature, you must use a charger and components that support the fast
wireless charging feature.
•
While charging, you cannot activate or deactivate this feature.
Charging the battery
1 Place the centre of the device’s back on the centre of the wireless charger.
The estimated charging time will appear on the notification panel. The actual charging
time may vary depending on the charging conditions.
Basics
21
2 After fully charging, disconnect the device from the wireless charger.
Precautions for wireless charging
•
Do not place the device on the wireless charger with a credit card or radio-
frequency identification (RFID) card (such as a transportation card or a key card)
placed between the back of the device and the device cover.
•
Do not place the device on the wireless charger when conductive materials, such
as metal objects and magnets, are placed between the device and the wireless
charger.
The device may not charge properly or may overheat, or the device and the cards
may be damaged.
•
If you use the wireless charger in areas with weak network signals, you may lose
network reception.
•
Use Samsung-approved wireless chargers. If you use other wireless chargers, the
battery may not charge properly.
Wireless PowerShare
You can charge another device with your device’s battery. You can still charge another device
even while charging your device. Depending on the type of accessories or cover being used,
the Wireless PowerShare feature may not work properly. It is recommended to remove any
accessories and cover being used before using this feature.
Do not use earphones while sharing power. Doing so may affect nearby devices.
1 Open the notification panel, swipe downwards, and then tap (
Wireless PowerShare
)
to activate it.
Basics
22
2 Place the other device on the centre of your device, with their backs facing.
•
When charging starts, a notification sound or vibration will occur.
•
The location of the wireless charging coil may vary by device model. Adjust the
devices to connect with each other properly.
•
Some features are not available while sharing power.
Smartphone Galaxy Watch Galaxy Buds
3 When you are finished charging, disconnect the other device from your device.
•
Only devices that support the wireless charging feature can be charged using
this feature. Some devices may not be charged. To see devices that support the
Wireless PowerShare feature, visit www.samsung.com.
•
To charge properly, do not move or use either device while charging.
•
The power charged to the other device may be less than the amount shared to it
by your device.
•
If you charge the other device while charging your device, the charging speed may
decrease or the device may not charge properly depending on the charger type.
•
The charging speed or efficiency may vary depending on the device’s condition or
the surrounding environment.
Setting the limit for power sharing
You can set the device to stop power sharing when the remaining battery power drops below
a certain level.
Launch the
Settings
app, tap
Device care
→
Battery
→
Wireless PowerShare
→
Battery
limit
, and then set the limit.
Basics
23
Nano-SIM card and eSIM
Insert the SIM or USIM card provided by the mobile telephone service provider.
To have two phone numbers or service providers for a single device, activate the eSIM.
Differing from a physical nano-SIM card, an eSIM is an embedded digital SIM. Using both the
nano-SIM card and the eSIM may result in slower data transfer speeds in some areas.
•
eSIM may not be available depending on the region, service provider, or model.
•
Some services that require a network connection may not be available depending
on the service provider.
Installing the SIM or USIM card
•
Use only a nano-SIM card.
•
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
►
Single SIM models:
4
21 3
5
Basics
24
►
Dual SIM models:
4
1 3
5
2
1 Insert the ejection pin into the hole on the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2 Pull out the tray gently from the tray slot.
3 Place the SIM or USIM card on the tray with the gold-coloured contacts facing
downwards.
4 Gently press the SIM or USIM card into the tray to secure it.
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
5 Insert the tray back into the tray slot.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Basics
25
Correct card installation (dual SIM models)
Nano-SIM card 1 Nano-SIM card
Nano-SIM card 2 microSD card
You cannot insert a nano-SIM card and a microSD card in the same place
simultaneously.
Activating an eSIM
Launch the
Settings
app and tap
Connections
→
SIM card manager
→
Add mobile plan
.
When a mobile plan is found, follow the on-screen instructions to activate the eSIM.
If you have a QR code provided by your service provider, launch the
Settings
app, tap
Connections
→
SIM card manager
→
Add mobile plan
→
Add using QR code
, and then
scan the QR code.
This feature may not be available depending on the region or service provider.
Using the eSIM and nano-SIM card (dual SIM models)
If you install a nano-SIM card and activate the eSIM, you can have two phone numbers or
service providers for a single device.
This feature may not be available depending on the region or service provider.
Activating SIM or USIM cards
Launch the
Settings
app and tap
Connections
→
SIM card manager
. Select a SIM or USIM
card and tap the switch to activate it.
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26
Customising the eSIM and nano-SIM card
Launch the
Settings
app, tap
Connections
→
SIM card manager
, and then select the eSIM
or nano-SIM card to access the following options:
•
Icon
: Change the icon of the eSIM or nano-SIM card.
•
Name
: Change the display name of the eSIM or nano-SIM card.
•
Network mode
: Select a network type to use with the eSIM or nano-SIM card.
Setting preferred eSIM or nano-SIM card
When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.
Launch the
Settings
app, tap
Connections
→
SIM card manager
, and then set the feature
preferences for your cards in
Preferred SIM card
.
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. To use the memory card, you must format it.
If your device cannot format or recognise the memory card, contact the memory
card manufacturer or a Samsung Service Centre.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
→
SD card
folder.
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27
4
21 3
5
1 Insert the ejection pin into the hole on the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2 Pull out the tray gently from the tray slot.
When you remove the tray from the device, the mobile data connection will be
disabled.
3 Place a memory card on the tray with the gold-coloured contacts facing downwards.
4 Gently press the memory card into the tray to secure it.
If the card is not fixed firmly into the tray, the memory card may leave or fall out of the
tray.
5 Insert the tray back into the tray slot.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
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Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the
Settings
app and tap
Device care
→
Storage
→
Advanced
→
SD card
→
Unmount
.
Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from
the misuse of external storage devices.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
Launch the
Settings
app and tap
Device care
→
Storage
→
Advanced
→
SD card
→
Format
.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
Turning the device on and off
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.
Turning the device on
Press and hold the Side key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
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29
Turning the device off
1 To turn off the device, press and hold the Side key and the Volume Down key
simultaneously. Alternatively, open the notification panel and tap .
Side key
Volume Down key
2 Tap
Power off
.
To restart the device, tap
Restart
.
You can set the device to turn off when you press and hold the Side key. Launch the
Settings
app, tap
Advanced features
→
Side key
, and then tap
Power off menu
under
Press and hold
.
Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down
key simultaneously for more than 7 seconds to restart it.
Emergency mode
You can switch the device to emergency mode to reduce battery consumption. Some apps
and functions will be restricted. In emergency mode, you can make an emergency call, send
your current location information to others, sound an emergency alarm, and more.
To activate emergency mode, press and hold the Side key and the Volume Down key
simultaneously, and then tap
Emergency mode
. Alternatively, open the notification panel
and tap
→
Emergency mode
.
To deactivate emergency mode, tap
→
Turn off Emergency mode
.
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
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30
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
1 Press and hold the Side key for a few seconds to turn on the device.
2 Tap .
3 Select your preferred device language and tap
Next
.
4 Follow the on-screen instructions to complete the setup.
The Home screen will appear.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
Samsung account
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website.
To check the list of services that can be used with your Samsung account, launch the
Settings
app and tap
Accounts and backup
→
Accounts
→
Samsung account
→
Apps and
services
. Alternatively, visit account.samsung.com.
Creating a Samsung account
If you do not have a Samsung account, you should create one. You can create a Samsung
account using your email address.
1 Launch the
Settings
app and tap
Accounts and backup
→
Accounts
→
Add account
→
Samsung account
.
Alternatively, launch the
Settings
app and tap .
2 Tap
Create account
.
3 Follow the on-screen instructions to complete creating your account.
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Signing in to your Samsung account
If you already have a Samsung account, sign in to your Samsung account. You can also sign in
using your Google account.
1 Launch the
Settings
app and tap
Accounts and backup
→
Accounts
→
Add account
→
Samsung account
.
Alternatively, launch the
Settings
app and tap .
2 Enter your Samsung account ID and password and tap
Sign in
.
If you want to sign in using your Google account, tap
Continue with Google
.
3 Follow the on-screen instructions to complete signing in to your Samsung account.
Finding your ID and resetting your password
If you forget your Samsung account ID or password, tap
Find ID
or
Reset password
on the
Samsung account sign-in screen. You can find your ID or reset your password after you enter
the required information.
Removing your Samsung account
When you remove your Samsung account from the device, your data, such as contacts or
events, will also be removed.
1 Launch the
Settings
app and tap
Accounts and backup
→
Accounts
.
2 Tap
Samsung account
→
Personal info
→
→
Remove account
.
3 Tap
Remove
, enter your Samsung account password, and then tap
OK
.
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32
Transferring data from your previous device
(Smart Switch)
You can use Smart Switch to transfer data from your previous device to your new device.
Launch the
Settings
app and tap
Accounts and backup
→
Smart Switch
.
•
This feature may not be supported on some devices or computers.
•
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
Transferring data using a USB cable
You can connect your previous device to your device with the USB cable to easily and quickly
transfer data.
1 Connect your device and the previous device using your device’s USB cable.
Your devicePrevious device
2 When the app selection pop-up window appears, tap
Smart Switch
→
Receive data
.
3 In the previous device, tap
Allow
.
If you do not have the app, download it from
Galaxy Store
or
Play Store
.
Your device will recognise the previous device and a list of data you can transfer will
appear.
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33
4 Select an item to bring and tap
Transfer
.
5 Follow the on-screen instructions to transfer data from the previous device.
After the data is done transferring, you can view a list of the transferred data on your
device.
Do not disconnect the USB cable from the device when you are transferring files.
Doing so may cause data loss or device damage.
•
A USB connector may be needed depending on the previous device.
•
Transferring data increases the battery power consumption of your device. Ensure
that your device is sufficiently charged before transferring data. If the battery
power is low, data transfer may be interrupted.
Transferring data wirelessly
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
1 On the previous device, launch
Smart Switch
.
If you do not have the app, download it from
Galaxy Store
or
Play Store
.
2 On your device, launch the
Settings
app and tap
Accounts and backup
→
Smart
Switch
.
3 Place the devices near each other.
4 On the previous device, tap
Send data
→
Wireless
.
5 On the previous device, tap
Allow
.
6 On your device, select an item to bring and tap
Transfer
.
7 Follow the on-screen instructions to transfer data from your previous device.
After the data is done transferring, you can view a list of the transferred data on your
device.
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Backing up and restoring data using external storage
Transfer data using external storage, such as a microSD card.
1 Back up data from your previous device to external storage.
2 Insert or connect the external storage device to your device.
3 On your device, launch the
Settings
app and tap
Accounts and backup
→
Smart Switch
→
→
Restore
.
4 Follow the on-screen instructions to transfer data from external storage.
Transferring backup data from a computer
Transfer data between your device and a computer. You must download the Smart Switch
computer version app from www.samsung.com/smartswitch. Back up data from your
previous device to a computer and import the data to your device.
1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2 On the computer, launch Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.
3 Connect your previous device to the computer using the device’s USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5 Connect your device to the computer using the USB cable.
6 On the computer, follow the on-screen instructions to transfer data to your device.
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35
Understanding the screen
Controlling the touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
•
The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
•
It is recommended to use fingers when you use the touchscreen.
Tapping
Tap the screen.
Tapping and holding
Tap and hold the screen for
approximately 2 seconds.
Dragging
Tap and hold an item and drag it to the
target position.
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36
Double-tapping
Double-tap the screen.
Swiping
Swipe upwards, downwards, to the left,
or to the right.
Spreading and pinching
Spread two fingers apart or pinch on
the screen.
Navigation bar (soft buttons)
When you turn on the screen, the soft buttons will appear on the navigation bar at the
bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back
button by default. The functions of the buttons can change according to the app currently
being used or usage environment.
Button Function
Recents
•
Tap to open the list of recent apps.
Home
•
Tap to return to the Home screen.
•
Tap and hold to launch the
Google Assistant
app.
Back
•
Tap to return to the previous screen.
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37
Hiding the navigation bar
View files or use apps on a wider screen by hiding the navigation bar.
Launch the
Settings
app, tap
Display
→
Navigation bar
, and then tap
Full screen gestures
under
Navigation type
. The navigation bar will be hidden and the gesture hints will appear.
Tap
More options
and select an option you want.
•
Swipe from bottom
: The gesture hints will appear where the soft buttons are located. To
use the soft buttons, drag the gesture hint of the desired button upwards.
•
Swipe from sides and bottom
:
–
Swipe up from the bottom of the screen to move to the Home screen.
–
Swipe up and hold to view the list of recent apps.
–
Swipe inward from either side of the screen to return to the previous screen.
–
Swipe inward from one of the bottom corners to launch the
Google Assistant
app.
Swipe from bottom Swipe from sides and bottom
If you want to hide the gesture hints at the bottom of the screen, tap the
Gesture hints
switch to deactivate it.
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38
Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
The screen may appear differently depending on the region or service provider.
A widget
Navigation bar (soft buttons)
Edge panel handle
Favourite apps
Screen indicator
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39
Switching between Home and Apps screens
On the Home screen, swipe upwards or downwards to open the Apps screen.
To return to the Home screen, swipe upwards or downwards on the Apps screen.
Alternatively, tap the Home button or the Back button.
Home screen Apps screen
Finder
If you add the Apps button on the Home screen, you can open the Apps screen by tapping
the button. On the Home screen, tap and hold an empty area, tap
Home screen settings
, and
then tap the
Apps button
switch to activate it. The Apps button will be added at the bottom
of the Home screen.
Apps button
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40
Launching Finder
Search for content on the device quickly.
1 On the Apps screen, tap
Search
. Alternatively, open the notification panel, swipe
downwards, and then tap .
2 Enter a keyword.
Apps and content on your device will be searched.
If you tap on the keyboard, you can search for more content.
Displaying the screen in landscape mode
On the Home screen, tap and hold an empty area, tap
Home screen settings
, and then tap
the
Rotate to landscape mode
switch to activate it.
Rotate the device until it is horizontal to view the screen in landscape mode.
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41
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then tap
Add to Home
. A shortcut to the app will be added on the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
Creating folders
Create folders and gather similar apps to quickly access and launch apps.
On the Home screen or the Apps screen, tap and hold an app, and then drag it over another
app.
A new folder containing the selected apps will be created. Tap
Folder name
and enter a
folder name.
•
Adding more apps
Tap on the folder. Tick the apps to add and tap
Done
. You can also add an app by
dragging it to the folder.
•
Moving apps from a folder
Tap and hold an app to drag it to a new location.
•
Deleting a folder
Tap and hold a folder, and then tap
Delete folder
. Only the folder will be deleted. The
folder’s apps will be relocated to the Apps screen.
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42
Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.
•
Adding panels: Swipe to the left, and then tap .
•
Moving panels: Tap and hold a panel preview, and then drag it to a new location.
•
Deleting panels: Tap on the panel.
•
Wallpapers
: Change the wallpaper settings for the Home screen and the locked screen.
•
Themes
: Change the device’s theme. Visual elements of interface, such as colours, icons,
and wallpapers, will change depending on the selected theme.
•
Widgets
: Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.
•
Home screen settings
: Configure settings for the Home screen, such as the screen grid or
layout.
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43
Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on the
Home screen. On the Home screen, tap and hold an empty area, and then tap
Home screen
settings
→
Home screen layout
→
Home screen only
→
Apply
.
You can now access all your apps by swiping to the left on the Home screen.
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
•
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
•
Some indicator icons appear only when you open the notification panel.
•
The indicator icons may appear differently depending on the service provider or
model.
Icon Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
/ LTE network connected
5G network connected
LTE network connected in LTE network that includes the 5G network
Wi-Fi connected
Bluetooth feature activated
Location services being used
Call in progress
Missed call
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Icon Meaning
New text or multimedia message
Alarm activated
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
Lock screen
Pressing the Side key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Side key to turn on the screen. Alternatively, double-tap the
screen.
Locked screen
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45
Changing the screen lock method
To change the screen lock method, launch the
Settings
app, tap
Lock screen
→
Screen lock
type
, and then select a method.
When you set a pattern, PIN, password, or your biometric data for the screen lock method,
you can protect your personal information by preventing others from accessing your device.
After setting the screen lock method, the device will require an unlock code whenever
unlocking it.
•
Swipe
: Swipe in any direction on the screen to unlock it.
•
Pattern
: Draw a pattern with four or more dots to unlock the screen.
•
PIN
: Enter a PIN with at least four numbers to unlock the screen.
•
Password
: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
•
None
: Do not set a screen lock method.
•
Face
: Register your face to unlock the screen. Refer to Face recognition for more
information.
•
Fingerprints
: Register your fingerprints to unlock the screen. Refer to Fingerprint
recognition for more information.
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Launch the
Settings
app, tap
Lock screen
→
Secure lock settings
, unlock the screen using the preset
screen lock method, and then tap the
Auto factory reset
switch to activate it.
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46
Notification panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can use the following functions on the notification panel.
View the notification details and
perform various actions.
Clear all notifications.
Launch Settings.
Access the power options.
Access the notification settings.
Quick setting buttons
Control connected nearby
devices and SmartThings
devices and scenes.
Control media on your device
and connected nearby devices.
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47
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.
Access additional options.
Adjust the brightness of the
display.
Finder
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap
→
Button order
, tap and hold a button, and then drag it to
another location.
Controlling media playback
Take control of music or video playback easily using the Media feature. You can also continue
playback on another device.
1 Open the notification panel and tap
Media
.
2 Tap the icons on the controller to control the playback.
To continue playback on another device, tap and select the device you want.
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48
Controlling nearby devices
Launch quickly and take control of nearby connected devices and frequently used
SmartThings devices and scenes on the notification panel.
1 Open the notification panel and tap
Devices
.
Nearby connected devices and SmartThings devices and scenes will appear.
2 Select a nearby device or a SmartThings device to control it, or select a scene to launch it.
Screen capture and screen record
Screen capture
Capture a screenshot while using the device and write on, draw on, crop, or share the
captured screen. You can capture the current screen and scrollable area.
How to capture a screenshot
Use the following methods to capture a screenshot. You can view the captured screenshots in
Gallery
.
Method 1) Key capture: Press the Side key and the Volume Down key simultaneously.
Method 2) Swipe capture: Swipe your hand to the left or right across the screen.
•
It is not possible to capture a screenshot while using some apps and features.
•
If capturing a screenshot by swiping is not activated, launch the
Settings
app, tap
Advanced features
→
Motions and gestures
, and then tap the
Palm swipe to
capture
switch to activate it.
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49
After capturing a screenshot, use the following options on the toolbar at the bottom of the
screen:
•
: Capture the current content and the hidden content on an elongated page, such as a
webpage. When you tap , the screen will automatically scroll down and more content
will be captured.
•
: Write or draw on the screenshot or crop a portion from the screenshot. You can view
the cropped area in
Gallery
.
•
: Add tags to the screenshot. To search for screenshots by tag, tap
Search
at the top of
the Apps screen. You can view the tags list and easily search for the screenshot you want.
•
: Share the screenshot with others.
If the options are not visible on the captured screen, launch the
Settings
app,
tap
Advanced features
→
Screenshots and screen recorder
, and then tap the
Screenshot toolbar
switch to activate it.
Screen record
Record the screen while using your device.
1 Open the notification panel, swipe downwards, and then tap (
Screen recorder
) to
activate it.
2 Select a sound setting and tap
Start recording
.
After a countdown, recording will start.
•
To write or draw on the screen, tap .
•
To record the screen with a video overlay of yourself, tap .
3 When you are finished recording the video, tap .
You can view the video in
Gallery
.
To change the screen recorder settings, launch the
Settings
app and tap
Advanced
features
→
Screenshots and screen recorder
→
Screen recorder settings
.
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50
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send messages, create notes, and
more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Break to the next line.
Delete a preceding character.
Enter symbols.
Enter uppercase. For all caps, tap
it twice.
Additional keyboard functions
Enter a space.
View more keyboard functions.
Changing the input language
Tap
→
Languages and types
→
Manage input languages
and select the languages to
use. When you select two or more languages, you can switch between the input languages
by swiping to the left or right on the space key.
Changing the keyboard
On the navigation bar, tap to change the keyboard.
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51
To change the keyboard type, tap
→
Languages and types
, select a language, and then
select the keyboard type you want.
•
If the keyboard button ( ) does not appear on the navigation bar, launch the
Settings
app, tap
General management
→
Language and input
→
On-screen
keyboard
, and then tap the
Show Keyboard button
switch to activate it.
•
On a
3x4 keyboard
, a key has three or four characters. To enter a character, tap the
corresponding key repeatedly until the desired character appears.
Additional keyboard functions
Some features may not be available depending on the region or service provider.
•
: Enter emoticons.
•
: Enter stickers. You can also enter your emoji stickers that look like you. Refer to Using
your emoji stickers in chats for more information.
•
: Attach animated GIFs.
•
: Enter text by voice.
•
: Change the keyboard settings.
•
→
: Search for content on the device quickly and enter it.
•
→
: Translate text and enter it.
•
→
: Enter your personal information registered to Samsung Pass.
•
→
: Add an item from the clipboard.
•
→
: Open the text editing panel.
•
→
: Change the keyboard mode.
•
→
: Change the keyboard size.
•
→
/ / : Enter stickers.
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52
Copying and pasting
1 Tap and hold over text.
2 Drag or to select the desired text, or tap
Select all
to select all text.
3 Tap
Copy
or
Cut
.
The selected text is copied to the clipboard.
4 Tap and hold where the text is to be inserted and tap
Paste
.
To paste text that you have previously copied, tap
Clipboard
and select the text.
Dictionary
Look up definitions for words while using certain features, such as when browsing webpages.
1 Tap and hold over a word that you want to look up.
2 Tap
Dictionary
on the options list.
If a dictionary is not preinstalled on the device, tap
Move to Manage dictionaries
, tap
next to a dictionary, and then tap
Install
to download it.
3 View the definition in the dictionary pop-up window.
To switch to the full screen view, tap . Tap the definition on the screen to view more
definitions. In the detailed view, tap to add the word to your favourite words list or tap
Search Web
to use the word as a search term.
53
Apps and features
Installing or uninstalling apps
Galaxy Store
Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.
Launch the
Galaxy Store
app.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap to search for a keyword.
Select an app to view information about it. To download free apps, tap
Install
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
→
Auto update apps
, and then
select an option.
Play Store
Purchase and download apps.
Launch the
Play Store
app.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap
Install
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
Settings
→
Auto-update apps
, and
then select an option.
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54
Managing apps
Uninstalling or disabling apps
Tap and hold an app and select an option.
•
Uninstall
: Uninstall downloaded apps.
•
Disable
: Disable selected default apps that cannot be uninstalled from the device.
Some apps may not support this feature.
Enabling apps
Launch the
Settings
app, tap
Apps
→
→
Disabled
, select an app, and then tap
Enable
.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device.
To view your app permission settings, launch the
Settings
app and tap
Apps
. Select an app
and tap
Permissions
. You can view the app’s permissions list and change its permissions.
To view or change app permission settings by permission category, launch the
Settings
app
and tap
Apps
→
→
Permission manager
. Select an item and select an app.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
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55
Bixby
Introduction
Bixby is a user interface that helps you use your device more conveniently.
You can talk to Bixby or type text. Bixby will launch a function you request or show the
information you want. It also learns your usage patterns and environments. The more it learns
about you, the more precisely it will understand you.
•
To use Bixby, your device must be connected to a Wi-Fi or mobile network.
•
To use Bixby, you must sign in to your Samsung account.
•
Bixby is only available in some languages, and certain features may not be
available depending on your region.
Starting Bixby
When you launch Bixby for the first time, the Bixby intro page will appear. You must select
the language to use with Bixby, sign in to your Samsung account according to the on-screen
instructions, and then agree to the terms and conditions.
1 Press and hold the Side key. Alternatively, launch the
Bixby
app.
Sign in to your
Samsung
account.
Select a
language.
Side key
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56
2 Select the language to use with Bixby.
3 Tap
Sign in to Samsung account
and follow the on-screen instructions to sign in to your
Samsung account.
If you are already signed in, your account information will appear on the screen.
4 Follow the on-screen instructions to complete the setup.
The Bixby screen will appear.
Using Bixby
When you say what you want to Bixby, Bixby will launch corresponding functions or show the
information you requested.
While pressing and holding the Side key, say what you want to Bixby, and then release your
finger from the key when you are finished speaking. Alternatively, say “Hi, Bixby”, and when
the device emits a sound, say what you want.
For example, while pressing and holding the Side key, say “How’s the weather today?” The
weather information will appear on the screen.
If you want to know the weather tomorrow, while pressing and holding the Side key, just say
“Tomorrow?” Because Bixby understands the context of the conversation, it will show you
tomorrow’s weather.
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57
Starting a conversation
"How's the weather
today?"
Corresponding function
launched
Listening
If Bixby asks you a question during a conversation, while pressing and holding the Side key,
answer Bixby. Or, tap and answer Bixby.
If you are using headphones or Bluetooth audio devices, or start a conversation by saying “Hi,
Bixby”, you can continue the conversation without tapping the icon. Launch the
Bixby
app
and tap
→
Settings
→
Automatic listening
→
Hands-free only
.
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58
Waking up Bixby using your voice
You can start a conversation with Bixby by saying “Hi, Bixby”. Register your voice so that Bixby
will respond to your voice when you say “Hi, Bixby”.
1 Launch the
Bixby
app and tap
→
Settings
→
Voice wake-up
.
2 Tap the
Wake with “Hi, Bixby”
switch to activate it.
3 Follow the on-screen instructions to complete the setup.
Now you can say “Hi, Bixby”, and when the device emits a sound, start a conversation.
Communicating by typing text
If your voice is not recognised due to noisy environments or if you are in a situation where
speaking is difficult, you can communicate with Bixby via text.
Launch the
Bixby
app, tap , and then type what you want.
During the communication, Bixby also will answer you through text instead of voice
feedback.
Bixby usages
Launching apps or services
You can launch features quickly via Bixby. You can also use various convenient services, such
as ordering coffee or searching for nearby restaurants or hotels and making a reservation.
For example, while pressing and holding the Bixby key, say “Call mom”, and then release your
finger from the Bixby key. Bixby will now make a call to the contact saved as mom.
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59
Viewing more ways to use Bixby
To view more ways to use Bixby, launch the
Bixby
app and tap
All capsules
(or
Marketplace
).
You can check out services supported by Bixby and examples of commands.
Some features may not be available depending on the region or service provider.
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60
Bixby Vision
Introduction
Bixby Vision is a service that provides various features based on image recognition. You can
use Bixby Vision to quickly search for information by recognising objects. Use a variety of
useful Bixby Vision features.
Scan QR code.
Shopping
Search (including similar images)
Translate or extract text.
•
To use this feature, the device must be connected to a Wi-Fi or mobile network.
•
The available features and search results may vary depending on the region or
service provider.
•
This feature may not be available or you may not get correct search results
depending on the image size, format, or resolution.
•
Samsung is not responsible for the product information provided by Bixby Vision.
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61
Launching Bixby Vision
Launch Bixby Vision using one of these methods.
•
In the
Camera
app, tap
MORE
on the shooting modes list and tap
BIXBY VISION
.
•
In the
Gallery
app, select an image and tap .
•
In the
Internet
app, tap and hold an image and tap
Bixby Vision
.
•
If you added the Bixby Vision app icon to the Apps screen, launch the
Bixby Vision
app.
Translating or extracting text
Recognise and show the translated text on the screen. You can also extract text from a
document or an image file.
For example, if you want to know what a sign says while travelling abroad, use the Bixby
Vision features. The device will translate the sign’s text into the language you select.
1 Launch the
Camera
app, tap
MORE
on the shooting modes list, and then tap
BIXBY
VISION
.
2 Select and keep the text within the screen to recognise it.
The translated text will appear on the screen.
•
To extract text, tap . If you tap , you can use additional features with the extracted
text, such as sharing or saving it.
•
To change the source or target language, tap the language settings panel at the
bottom of the screen.
Searching for similar images and related information
Search for images similar to the recognised object online and related information. You can
view various images with properties similar to the object, such as colour or shape, and view
the related information.
For example, if you want to know the information about a building, use the Bixby Vision
features. The device will search for and show you related information or images with similar
characteristics.
1 Launch the
Camera
app, tap
MORE
on the shooting modes list, and then tap
BIXBY
VISION
.
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62
2 Select and keep the object within the screen to recognise it.
3 Select a search result.
The similar images and related information will appear.
Searching for shopping information
Recognise a product to search for information even when you do not know the product’s
name.
For example, if you want to search for the product’s information online, use the Bixby Vision
features and the device will search for it and show you the results.
1 Launch the
Camera
app, tap
MORE
on the shooting modes list, and then tap
BIXBY
VISION
.
2 Select and keep the object within the screen to recognise it.
3 Select a search result.
The information about the product will appear.
Reading QR codes
Recognise QR codes and view a variety of information, such as websites, photos, videos,
maps, and business cards.
1 Launch the
Camera
app, tap
MORE
on the shooting modes list, and then tap
BIXBY
VISION
.
2 Select and keep the QR code within the screen to recognise it.
The information connected to the QR code will appear.
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63
Bixby Routines
Introduction
Bixby Routines are a service that automates settings you use repeatedly and suggests useful
features according to your frequent situations by learning your usage patterns.
For example, a ‘before bed’ routine will perform actions, such as turning on silent mode and
dark mode, to not be jarring on your eyes and ears when you use the device before going to
bed.
Adding routines
Add routines to use your device more conveniently. When you add a routine, you can set its
running condition to auto or manual.
Adding recommended routines
When your device learns your usage patterns, it will recommend adding useful or frequently
used features as routines.
When the recommendation notification appears, tap
View all
and add it as your own routine.
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64
Adding routines from the recommendation list
View the list of useful features and add them as your own routines.
1 Launch the
Settings
app and tap
Advanced features
→
Bixby Routines
.
2 On the
Discover
list, select a routine you want and tap
Save
.
•
To set the routine’s conditions and actions, tap
Edit
. Alternatively, tap the condition or
action you want to edit.
•
If you want to set the routine’s running condition to manual, tap
Start button tapped
.
This option will appear only when there are no running conditions set.
For manual routines, you can add them to the Home screen as widgets and access
them quickly. When a pop-up window appears, tap
Add
.
Adding your own routines
Add features you want to use as routines.
1 Launch the
Settings
app and tap
Advanced features
→
Bixby Routines
→
.
2 Tap , set conditions, and then tap
Next
.
If you want to set the routine’s running condition to manual, tap
Start button tapped
.
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65
3 Tap , set actions, and then tap
Done
.
4 Enter a routine name and tap
Done
.
For manual routines, you can add them to the Home screen as widgets and access them
quickly. When a pop-up windows appears, tap
Add
.
Using routines
Running auto routines
Auto routines will run automatically when their conditions are detected.
Running manual routines
For manual routines which you set the running condition as
Start button tapped
, you can
run them manually by tapping the button whenever you want.
Launch the
Settings
app and tap
Advanced features
→
Bixby Routines
→
My routines
and tap next to the routine you want to run. Alternatively, tap the routine’s widget on the
Home screen.
Viewing running routines
Currently running routines will appear on the notification panel. To view a routine’s details,
tap the notification.
Stopping running routines
You can quickly stop running routines. On the notification panel, tap next to a routine
and tap
Stop
.
Managing routines
Launch the
Settings
app and tap
Advanced features
→
Bixby Routines
→
My routines
.
Your routines will appear.
To deactivate a routine, tap the routine’s switch or .
To edit a routine, select a routine and tap
Edit
. Alternatively, tap the condition or action you
want to edit.
To delete routines, tap
→
Delete
, tick routines to delete, and then tap
Delete
.
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66
Phone
Introduction
Make or answer voice and video calls.
Making calls
1 Launch the
Phone
app and tap
Keypad
.
2 Enter a phone number.
3 Tap to make a voice call, or tap to make a video call.
Preview the phone number.
Delete a preceding character.
Access additional options.
Search for a contact.
Add the number to the contacts
list.
Making calls from call logs or contacts list
Launch the
Phone
app, tap
Recents
or
Contacts
, and then swipe to the right on a contact or
a phone number to make a call.
If this feature is deactivated, launch the
Settings
app, tap
Advanced features
→
Motions
and gestures
, and then tap the
Swipe to call or send messages
switch to activate it.
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67
Using speed dial
Set speed dial numbers to quickly make calls.
To set a number to speed dial, launch the
Phone
app, tap
Keypad
or
Contacts
→
→
Speed
dial numbers
, select a speed dial number, and then add a phone number.
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.
Making calls from the locked screen
On the locked screen, drag outside the circle.
Making calls by searching for nearby places
You can easily make calls to places near your current location by searching for their
information. You can search for nearby places by category, such as restaurants or stores, or by
selecting recommended hot places.
Launch the
Phone
app, tap
Places
, and then select a category or tap and enter a business
name in the search field. Or, select one from the recommended hot places. The business’s
information, such as its phone number or address, will appear.
This feature may not be available depending on the region or service provider.
Making an international call
1 Launch the
Phone
app and tap
Keypad
.
2 Tap and hold 0 until the + sign appears.
3 Enter the country code, area code, and phone number, and then tap .
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68
Receiving calls
Answering a call
When a call comes in, drag outside the large circle.
Rejecting a call
When a call comes in, drag outside the large circle.
To send a message when rejecting an incoming call, drag the
Send message
bar upwards
and select a message to send. If the
Add reminder
switch is activated, a reminder will be
saved to alert you of the rejected call one hour later.
To create various rejection messages, launch the
Phone
app, tap
→
Settings
→
Quick
decline messages
, enter a message, and then tap .
Missed calls
If a call is missed, the icon appears on the status bar. Open the notification panel to view
the list of missed calls. Alternatively, launch the
Phone
app and tap
Recents
to view missed
calls.
Blocking phone numbers
Block calls from specific numbers added to your block list.
1 Launch the
Phone
app and tap
→
Settings
→
Block numbers
.
2 Tap
Recents
or
Contacts
, select contacts or phone numbers, and then tap
Done
.
To manually enter a number, tap
Add phone number
, enter a phone number, and then
tap .
When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
Block unknown callers
switch to activate the feature.
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69
Options during calls
If the area around the rear camera is covered, unwanted noises may incur during
a call. Remove accessories, such as a screen protector or stickers, around the rear
camera area.
During a voice call
The following actions are available:
•
: Access additional options.
•
Add call
: Dial a second call. The first call will be put on hold. When you end the second
call, the first call will be resumed.
•
Hold call
: Hold a call. Tap
Resume call
to retrieve the held call.
•
Bluetooth
: Switch to a Bluetooth headset if it is connected to the device.
•
Speaker
: Activate or deactivate the speakerphone. When using the speakerphone, keep
the device away from your ears.
•
Mute
: Turn off the microphone so that the other party cannot hear you.
•
Keypad
/
Hide
: Open or close the keypad.
•
: End the current call.
During a video call
Tap the screen to use the following options:
•
: Access additional options.
•
Camera
: Turn off the camera so that the other party cannot see you.
•
Switch
: Switch between the front and rear cameras.
•
: End the current call.
•
Mute
: Turn off the microphone so that the other party cannot hear you.
•
Speaker
: Activate or deactivate the speakerphone. When using the speakerphone, keep
the device away from your ears.
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70
Adding a phone number to Contacts
Adding a phone number to Contacts from the keypad
1 Launch the
Phone
app and tap
Keypad
.
2 Enter the number.
3 Tap
Add to Contacts
.
4 Tap
Create new contact
to create a new contact, or tap
Update existing contact
to add
the number to an existing contact.
Adding a phone number to Contacts from the calls list
1 Launch the
Phone
app and tap
Recents
.
2 Tap a caller’s image and tap
Add
, or tap a phone number and tap
Add to Contacts
.
3 Tap
Create new contact
to create a new contact, or tap
Update existing contact
to add
the number to an existing contact.
Adding a tag to a phone number
You can add tags to numbers without saving them to Contacts. This allows you to view the
caller’s information when they call without having them listed in Contacts.
1 Launch the
Phone
app and tap
Recents
.
2 Tap a phone number
→
.
3 Tap
Add note
, enter a tag, and then tap
Add
.
When a call comes from that number, the tag will show under the number.
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71
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
1 Launch the
Contacts
app and tap .
2 Select a storage location.
3 Enter contact information.
Select a storage location.
Add an image.
Open more information fields.
Enter contact information.
Depending on the selected storage location, the types of information you can save
may vary.
4 Tap
Save
.
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72
Importing contacts
Add contacts by importing them from other storages to your device.
1 Launch the
Contacts
app and tap
→
Manage contacts
→
Import or export contacts
→
Import
.
2 Select a storage location to import contacts from.
3 Tick VCF files or contacts to import and tap
Done
.
4 Select a storage location to save contacts to and tap
Import
.
Syncing contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts, such as your
Samsung account.
1 Launch the
Settings
app, tap
Accounts and backup
→
Accounts
and select the account
to sync with.
2 Tap
Sync account
and tap the
Contacts
switch to activate it.
For the Samsung account, tap
→
Sync settings
and tap the
Contacts
switch to activate
it.
Searching for contacts
Launch the
Contacts
app.
Use one of the following search methods:
•
Scroll up or down the contacts list.
•
Drag a finger along the index at the right side of the contacts list to scroll through it
quickly.
•
Tap at the top of the contacts list and enter search criteria.
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73
Tap the contact. Then take one of the following actions:
•
: Add to favourite contacts.
•
/ : Make a voice or video call.
•
: Compose a message.
•
: Compose an email.
Sharing contacts
You can share contacts with others by using various sharing options.
1 Launch the
Contacts
app and tap
→
Share
.
2 Select contacts and tap
Share
.
3 Select a sharing method.
Saving and sharing profile
Save and share your profile information, such as your photo and status message, with others
using the profile sharing feature.
•
To use this feature, you must sign in to your Samsung account.
•
The profile sharing feature may not be available depending on the region or
service provider.
•
The profile sharing feature is only available for contacts who have activated the
profile sharing feature on their device.
1 Launch the
Contacts
app and select your profile.
2 Tap
Tap here to share your profile
and tap the switch to activate it.
•
To use the profile sharing feature, your phone number must be verified. You can view
your contacts’ updated profile information in
Contacts
.
•
To change the scope of contacts to share your profile with, tap
Select what’s shared
,
select an item to share, and then select an option.
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74
Creating groups
You can add groups, such as family or friends, and manage contacts by group.
1 Launch the
Contacts
app and tap
→
Groups
→
Create group
.
2 Enter a group name.
To set a group ringtone, tap
Group ringtone
and select a ringtone.
3 Tap
Add member
, select contacts to add to the group, and then tap
Done
.
4 Tap
Save
.
Sending a group message
You can send a group message to a group’s members at the same time.
Launch the
Contacts
app, tap
→
Groups
, select a group, and then tap
→
Send message
.
Merging duplicate contacts
When you import contacts from other storages, or sync contacts with other accounts, your
contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline
your contacts list.
1 Launch the
Contacts
app and tap
→
Manage contacts
→
Merge contacts
.
2 Tick contacts and tap
Merge
.
Deleting contacts
1 Launch the
Contacts
app and tap
→
Delete
.
2 Select contacts and tap
Delete
.
To delete contacts one by one, open the contacts list and tap a contact. Then tap
→
Delete
.
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75
Messages
Introduction
Send and view messages by conversation.
Sending messages
You may incur additional charges for sending messages when you are roaming.
1 Launch the
Messages
app and tap .
2 Add recipients and enter a message.
To record and send a voice message, tap and hold , say your message, and then release
your finger. The recording icon appears only while the message input field is empty.
Enter recipients.
Enter a message. Enter stickers.
Attach files.
Recipient
Send the message.
3 Tap to send the message.
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76
Viewing messages
Messages are grouped into message threads by contact.
You may incur additional charges for receiving messages when you are roaming.
1 Launch the
Messages
app and tap
Conversations
.
2 On the messages list, select a contact or a phone number.
•
To reply to the message, tap the message input field, enter a message, and then tap
.
•
To adjust the font size, spread two fingers apart or pinch on the screen.
Sorting messages
You can sort messages by category and manage them easily.
1 Launch the
Messages
app and tap
Conversations
.
2 Tap
New category
→
Add category
.
If the category option does not appear, tap
→
Settings
and tap the
Conversations
categories
switch to activate it.
3 Enter a category name and tap
Done
.
4 Select conversations to add to the category and tap
Done
.
Blocking unwanted messages
Block messages from specific numbers added to your block list.
1 Launch the
Messages
app and tap
→
Settings
→
Block numbers and messages
→
Block numbers
.
2 Tap
Conversations
and select a contact or a phone number. Or, tap
Contacts
, select
contacts, and then tap
Done
.
To manually enter a number, enter a phone number under
Enter phone number
and tap
.
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77
Setting the message notification
You can change notification sound, display options, and more.
1 Launch the
Messages
app, tap
→
Settings
→
Notifications
, and then tap the switch to
activate it.
2 Change the notification settings.
Setting a message reminder
You can set an alert at an interval to let you know that you have unchecked notifications. If
this feature is not activated, launch the
Settings
app, tap
Accessibility
→
Advanced settings
→
Notification reminders
, and then tap the switch to activate it.
Deleting messages
1 Launch the
Messages
app and tap
Conversations
.
2 On the messages list, select a contact or a phone number.
3 Tap and hold a message, then tap
Delete
.
To delete multiple messages, tick messages you want to delete.
4 Tap
Delete
.
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78
Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
Browsing webpages
1 Launch the
Internet
app.
2 Tap the address field.
3 Enter the web address or a keyword, and then tap
Go
.
To view the toolbars, drag your finger downwards slightly on the screen.
To switch between tabs quickly, swipe to the left or right on the address field.
Bookmark the current webpage.
Open the homepage.
Move between pages. Access additional options.
Refresh the current webpage.
Open the browser's tab
manager.
View your bookmarks.
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79
Using secret mode
In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can
lock secret mode using a password and your biometric data.
Activating secret mode
In the toolbar at the bottom of the screen, tap
→
Turn on Secret mode
. If you are using
this feature for the first time, set whether to use a password for secret mode.
In secret mode, the device will change the colour of the toolbars.
In secret mode, you cannot use some features, such as screen capture.
Changing security settings
You can change your password or the lock method.
Tap
→
Settings
→
Privacy and security
→
Secret mode settings
→
Change password
.
To use your registered biometric data as a lock method along with the password, tap an
option switch under
Biometrics
to activate it.
Deactivating secret mode
In the toolbar at the bottom of the screen, tap
→
Turn off Secret mode
.
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80
Camera
Introduction
Take photos and record videos using various modes and settings.
Camera etiquette
•
Do not take photos or record videos of other people without their permission.
•
Do not take photos or record videos where legally prohibited.
•
Do not take photos or record videos in places where you may violate other people’s
privacy.
Launching Camera
Use the following methods to launch
Camera
:
•
Launch the
Camera
app.
•
Press the Side key twice quickly.
•
On the locked screen, drag outside the circle.
•
Some methods may not be available depending on the region or service provider.
•
Some camera features are not available when you launch the
Camera
app from the
locked screen or when the screen is turned off while the screen lock method is set.
•
If photos you take appear blurry, clean the camera lens and try again.
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81
Taking photos
1 Tap the image on the preview screen where the camera should focus.
To adjust the brightness of photos, tap the screen. When the adjustment bar appears,
drag the adjustment bar towards or .
2 Tap to take a photo.
Camera settings
Take a photo.
Preview thumbnail
Shooting modes
Current mode
Scene optimiser button
Select a camera.
Switch between the front and
rear cameras.
Options for current shooting
mode
•
The preview screen may vary depending on the shooting mode and which camera
is being used.
•
The camera automatically shuts off when unused.
•
Make sure that the lens is not damaged or contaminated. Otherwise, the device
may not work properly in some modes that require high resolutions.
•
Your device’s camera features a wide-angle lens. Minor distortion may occur in
wide-angle photos or videos and does not indicate device performance problems.
•
When you take photos or videos with a high resolution or a high zoom ratio, the
focus may not be clear if the subject is close. Take photos or videos from a good
distance.
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82
Using zoom features
Spread two fingers apart on the screen to zoom in, and pinch to zoom out. Alternatively, drag
the camera selection icon to the left or right. If the zoom ratio exceeds a certain level, a zoom
guide map will appear to indicate where you are zooming in on the image.
Zoom features are available only when using the rear camera.
Zoom guide map
Using the camera button
Tap and hold the camera button to record a video.
To take burst shots, swipe downwards on the camera button and hold it.
Options for current shooting mode
On the preview screen, use the following options.
Options for current
shooting mode
The available options may vary depending on the shooting mode.
•
: Activate or deactivate the flash.
•
: Select the length of the delay before the camera automatically takes a photo.
•
: Select an aspect ratio and resolution for photos.
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83
•
: Activate or deactivate the motion photo feature. If you activate the feature, a video
clip will also be taken from a few seconds before tapping the camera button.
•
: Stabilise a video.
•
: Activate or deactivate the night hyperlapse feature.
•
: Select a frame rate.
•
: Select an aspect ratio and resolution for videos.
•
: Apply a filter effect or beauty effects.
•
: Record fun videos with virtual handwriting or drawings on faces or anywhere else.
Refer to AR Doodle for more information.
•
: Select a metering method. This determines how light values are calculated.
Centre-weighted
uses the light in the centre portion of the shot to calculate the
exposure of the shot.
Spot
uses the light in a concentrated centre area of the shot to
calculate the exposure of the shot.
Matrix
averages the entire scene.
•
: In
FOOD
mode, focus on a subject inside the circular frame and blur the image
outside the frame.
•
: In
FOOD
mode, adjust the colour tone.
•
: Activate or deactivate the motion detection feature when recording super slow-mo
videos.
Changing shooting modes
To change the shooting mode, drag the shooting modes list to the left or right, or swipe to
the left or right on the preview screen.
Select a shooting mode you want.
Shooting modes list
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84
Selecting a camera for shooting
On the preview screen, select the camera you want and take a photo or record a video.
This feature is only available in some shooting modes.
•
(Ultra wide): The Ultra wide camera lets you take wide-angle photos or record wide-
angle videos which look just like the actual view. Use this feature to take landscape
photos.
To correct the distortion in photos taken with the Ultra wide camera, tap on the
preview screen, tap
Save options
, and then tap the
Ultra wide shape correction
switch
to activate it.
•
(Wide-angle): The wide-angle camera lets you take basic photos or record normal
videos.
•
(Telephoto): The telephoto camera (optical zoom) lets you take photos or record
videos by enlarging the subject.
Ultra wide TelephotoWide-angle
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85
Photo mode (Intelligent camera)
The camera adjusts the shooting options automatically depending on the surroundings to
capture photos easily. The intelligent camera feature automatically recognises the subject
and optimises the colour and any effects.
On the shooting modes list, tap
PHOTO
and tap to take a photo.
Taking high-resolution photos
Take high-resolution photos. You can crop the high-resolution photos by enlarging the area
you want and saving it as a high-resolution file.
The resolution may vary depending on the model.
1 On the shooting modes list, tap
PHOTO
.
2 In the shooting options, tap
→
or .
3 Tap to take a photo.
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86
Scene optimiser
The camera adjusts the colour settings and applies the optimised effect automatically by
recognising the subject.
On the shooting modes list, tap
PHOTO
. When the camera recognises the subject, the scene
optimiser button will change and the optimised colour and effect will be applied.
•
If this feature is not activated, tap on the preview screen and tap the
Scene
optimiser
switch to activate it.
•
To use additional features, tap on the preview screen, tap
Scene optimiser
, and
then tap the switches next to the features you want.
•
If you do not want to use this feature, tap the scene optimiser button on the
preview screen.
Shot suggestions
The camera suggests the ideal composition for the photo by recognising the position and
angle of your subject.
On the preview screen, tap and tap the
Shot suggestions
switch to activate it.
1 On the shooting modes list, tap
PHOTO
.
A guide will appear on the preview screen.
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87
2 Point the guide at the subject.
The camera recognises the composition, and the recommended composition appears on
the preview screen.
3 Adjust the position and angle of the camera to fit the composition.
When the ideal composition is achieved, the guide will change to yellow.
4 Tap to take a photo.
Guide
Ideal composition
Taking selfies
You can take self-portraits with the front camera.
1 On the shooting modes list, tap
PHOTO
.
2 On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
3 Face the front camera lens.
To take self-portraits with a wide-angle shot of the landscape or people, tap .
4 Tap to take a photo.
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88
Applying filter and beauty effects
You can select a filter effect and modify facial features, such as your skin tone or face shape,
before taking a photo.
1 On the preview screen, tap .
2 Select a filter effect or beauty effects and take a photo.
Creating filters
Select an image with a colour tone you like from
Gallery
, and save the colour tone as a new
filter. When you then take a photo with the filter, you can get a similar look.
1 On the preview screen, tap
→
My filters
.
When you create a filter for the first time, select a sample image with a colour tone you
want to use and tap
Next
→
Save filter
.
2 Tap and select an image with a colour tone you want to use.
To change the filter name, tap the name.
3 Tap
Save filter
.
Locking the focus (AF) and exposure (AE)
You can lock the focus or exposure on a selected area to prevent the camera from
automatically adjusting based on changes to the subjects or light sources.
Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and
exposure setting will be locked. The setting remains locked even after you take a photo.
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89
Video mode
The camera adjusts the shooting options automatically depending on the surroundings to
record videos easily.
1 On the shooting modes list, tap
VIDEO
.
2 Tap to record a video.
•
To switch between the front and rear cameras while recording, swipe upwards or
downwards on the preview screen or tap .
•
To capture an image from the video while recording, tap .
•
To change the focus while recording a video, tap where you want to focus. To use auto
focus mode, tap
AF
to cancel the manually set focus.
•
To record the sound from a specific direction at a higher volume, point the camera
towards the direction and enlarge the screen by spreading two fingers apart on it.
3 Tap to stop recording the video.
•
If you use the video zoom feature for a long time while recording a video, the video
quality may diminish to prevent your device from overheating.
•
The optical zoom may not work in low-light environments.
Recording high-resolution videos
Record high-resolution videos with a maximum resolution of 8K.
Tap
→
and record a video.
When you finish recording an 8K video, play the video in the
Gallery
app. When you tap on
a frame that you like, the frame will be saved as a high-resolution photo.
The maximum capacity for recording a video may vary depending on the resolution.
Stabilising videos (Super steady)
When recording videos, stabilise them using the Super steady feature.
Tap
VIDEO
on the shooting modes list, tap on the shooting options to activate it, and then
record a video.
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90
Single take mode
Take photos or videos in single take mode when you want to get a variety of results with just
one shot. Your device automatically captures the best shot and videos and creates photos
with optimised filters or videos with certain sections repeated.
1 On the shooting modes list, tap
SINGLE TAKE
.
2 Tap and move the camera to capture the scene you want.
3 When you are finished, tap the preview thumbnail.
A variety of optimised results for the scene will appear. To view other results, drag the
icon upwards.
To save the results individually, tap
Select
, tick the items you want, and then tap .
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91
Pro mode / Pro video mode
Capture photos or videos while manually adjusting various shooting options, such as
exposure value and ISO value.
On the shooting modes list, tap
MORE
→
PRO
or
PRO VIDEO
. Select options and customise
the settings, and then tap to take a photo or tap to record a video.
Available options
•
: Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos or videos.
If the shutter speed is set manually, you cannot set the ISO setting to
AUTO
.
•
: Adjust the shutter speed. A slow shutter speed allows more light in, so the photo or
video becomes brighter. This is ideal for photos or videos of scenery or photos or videos
taken at night. A fast shutter speed allows less light in. This is ideal for capturing photos or
videos of fast-moving subjects.
•
: Adjust the colour tone.
•
: Change the focus mode. Drag the adjustment bar towards or to manually
adjust the focus. To switch to auto focus mode, tap
MANUAL
.
•
: Select an appropriate white balance, so images have a true-to-life colour range. You
can set the colour temperature.
•
: Change the exposure value. This determines how much light the camera’s sensor
receives. For low-light situations, use a higher exposure.
If the shutter speed is set manually, you cannot change the exposure value. The
exposure value will change and be displayed based on the shutter speed setting.
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92
Separating the focus area and the exposure area
You can separate the focus area and the exposure area.
Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame
to the area where you want to separate the focus area and the exposure area.
Panorama mode
Using panorama mode, take a series of photos and then stitch them together to create a wide
scene.
To get the best shots using panorama mode, follow these tips:
•
Move the camera slowly in one direction.
•
Keep the image within the frame on the camera’s viewfinder. If the preview
image is out of the guide frame or you do not move the device, the device will
automatically stop taking photos.
•
Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
1 On the shooting modes list, tap
MORE
→
PANORAMA
.
2 Tap and move the device slowly in one direction.
3 Tap to stop taking photos.
Apps and features
93
Food mode
Take photos of food with more vibrant colours.
1 On the shooting modes list, tap
MORE
→
FOOD
.
2 Tap the screen and drag the circular frame over the area to highlight.
The area outside the circular frame will be blurred.
To resize the circular frame, drag a corner of the frame.
3 Tap and drag the adjustment bar to adjust the colour tone.
4 Tap to take a photo.
Night mode
Take a photo in low-light conditions, without using the flash. When you use a tripod, you can
get brighter and steadier results.
1 On the shooting modes list, tap
MORE
→
NIGHT
.
2 Tap and hold your device steady until shooting is complete.
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94
Live focus mode / Live focus video mode
The camera allows you to capture photos or videos where the background is blurred and the
subject stands out clearly. You can also apply a background effect and edit it after taking a
photo.
The available options may vary depending on the shooting mode.
Blur Big circle
Zoom Colour point
Spin
•
Use this feature in a place that has sufficient light.
•
The background blur may not be applied properly in the following conditions:
–
The device or the subject is moving.
–
The subject is thin or transparent.
–
The subject has a similar colour to the background.
–
The subject or background is plain.
Apps and features
95
Highlighting subjects using the Live focus feature
1 On the shooting modes list, tap
MORE
→
LIVE FOCUS
or
LIVE FOCUS VIDEO
.
2 Tap and select a background effect you want.
To adjust the intensity of the background effect, drag the adjustment bar to the left or
right.
3 When
Ready
appears on the preview screen, tap to take a photo or tap to record a
video.
Background effect intensity
adjustment bar
Background effects
Editing the background of the Live focus photos
You can also edit the background effect and the intensity of the background effect for a
photo taken with the Live focus feature.
1 Select a photo taken with the Live focus feature and tap
Change background effect
.
2 Select a background effect you want.
•
To adjust the intensity of the background effect, drag the adjustment bar to the left or
right.
Apps and features
96
•
When the background lighting appears in blurred points, the (
Artistic
) icon will
appear on the effects list. To change the shape of the background blur, tap and
select the shape you want.
Change the background
effect.
Adjust the intensity of the
background effect.
3 Tap
Apply
to save the photo.
Super Slow-mo mode
Super slow motion is a feature that records a quickly passing moment slowly so that you can
appreciate it later. After the video is recorded, background music will be added automatically.
•
Some super slow motion features may differ depending on the model.
•
Use this feature in a place that has sufficient light. When recording a video indoors
with insufficient or poor lighting, some of the following situations may occur:
–
The screen may appear dark due to the small amount of light.
–
The screen may flicker in certain lighting conditions, such as in places with
fluorescent lighting.
–
Noise may occur.
Apps and features
97
1 On the shooting modes list, tap
MORE
→
SUPER SLOW-MO
.
Start recording a video.
Motion detection
Camera settings
2 Tap .
The device will capture the moment in super slow motion and save it as a video.
3 On the preview screen, tap the preview thumbnail.
4 Tap
Play super slow-mo video
.
Random background music will automatically accompany the video during playback.
To edit the super slow motion section, drag the section editing bar to the left or right.
Start bracket
End bracket
Super slow motion section
Change the background
music.
Section editing bar
Apps and features
98
Recording super slow motion videos automatically
To capture the moment in super slow motion when motion is detected in the motion
detection area, tap to activate it. The motion detection feature will be activated and the
motion detection area will appear on the preview screen.
Tap to start recording. When motion is detected, the device will begin recording in super
slow motion and save it as a video.
Super slow motion recording may start at an unwanted moment if there are
conditions such as the following:
•
When the device shakes.
•
When another object is moving near the subject in the motion detection area.
•
When recording under flickering light, such as in places with fluorescent lighting.
Slow motion mode
Record a video for viewing it in slow motion. You can specify sections of your videos to be
played in slow motion.
1 On the shooting modes list, tap
MORE
→
SLOW MOTION
.
2 Tap to start recording.
3 When you are finished recording, tap to stop.
4 On the preview screen, tap the preview thumbnail.
5 Tap
Play slow motion video
.
The fastest section of the video will be set as a slow motion section and the video will
start playing. Up to two slow motion sections will be created based on the video.
To edit the slow motion section, drag the section editing bar to the left or right.
Slow motion section
Start bracket
End bracket
Section editing bar
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99
Hyperlapse mode
Record scenes, such as passing people or cars, and view them as fast-motion videos.
1 On the shooting modes list, tap
MORE
→
HYPERLAPSE
.
2 Tap and select a frame rate option.
If you set the frame rate to
Auto
, the device will automatically adjust the frame rate
according to the changing rate of the scene.
3 Tap to start recording.
4 Tap to finish recording.
5 On the preview screen, tap the preview thumbnail and tap
Play hyperlapse
to view the
video.
Customising camera settings
On the preview screen, tap . Some options may not be available depending on the
shooting mode.
Intelligent features
•
Scene optimiser
: Set the device to adjust the colour settings and apply the optimised
effect automatically depending on the subject or scene.
•
Shot suggestions
: Set the device to suggest the ideal composition for the photo by
recognising the position and angle of your subject.
•
Smart selfie angle
: Set the device to automatically switch to a wide-angle selfie when
there are more than two people in the frame.
•
Scan QR codes
: Enable or disable the QR code reader.
Apps and features
100
Pictures
•
Swipe Shutter button to edge to
: Select an action to perform when you swipe
downwards on the camera button and hold it.
•
Save options
: Select how you want to save photos.
Tap the
Save RAW copies
switch to set the device to save photos as uncompressed RAW
files (DNG file format) in pro mode. RAW files retain all of a photo’s data for the best image
quality, but they will take up more memory.
When using the
Save RAW copies
feature, each photo is saved in two formats,
DNG and JPG.
Videos
•
Rear video size
: Select a resolution for videos you want to take with the rear camera.
Using a higher resolution will result in higher quality videos, but they will take up more
memory.
•
Front video size
: Select a resolution for videos you want to take with the front camera.
Using a higher resolution will result in higher quality videos, but they will take up more
memory.
•
Advanced recording options
: Set the device to use an advanced recording option.
If you activate the
High efficiency video
feature, you can record videos in the High
Efficiency Video Codec (HEVC) format. Your HEVC videos will be saved as compressed files
to conserve the device’s memory.
If you activate the
HDR10+ video
feature, you can record videos in which each scene’s
contrast and colour are optimised.
•
You cannot play the HEVC videos on other devices or share them online.
•
Super slow motion and slow motion videos cannot be recorded in the HEVC
format.
•
To play the HDR10+ video properly, the device must support HDR10+.
•
Video stabilisation
: Activate anti-shake to reduce or eliminate blurry image resulting
from camera shake while recording a video.
Apps and features
101
Useful features
•
Auto HDR
: Take photos with rich colours and reproduce details even in bright and dark
areas.
•
Selfie tone
: Set a tone to apply when you take selfies.
•
Tracking auto-focus
: Set the device to track and automatically focus on a selected
subject. When you select a subject on the preview screen, the device will focus on the
subject even if the subject is moving or you change the camera’s position.
Tracking a subject may fail in the following conditions:
•
The subject is too big or too small.
•
The subject moves excessively.
•
The subject is backlit or you are shooting in a dark place.
•
Colours or patterns on the subject and the background are the same.
•
The subject includes horizontal patterns, such as blinds.
•
The camera shakes excessively.
•
The video resolution is high.
•
When zooming in or out using the optical zoom.
•
Pictures as previewed
: Set the device to save photos as they appear on the preview
screen when taken with the front camera without flipping them.
•
Grid lines
: Display viewfinder guides to help composition when selecting subjects.
•
Location tags
: Attach a GPS location tag to the photo.
•
GPS signal strength may decrease in locations where the signal is obstructed,
such as between buildings or in low-lying areas, or in poor weather conditions.
•
Your location may appear on your photos when you upload them to the
Internet. To avoid this, deactivate the location tag setting.
•
Shooting methods
: Select additional shooting methods for taking a photo or recording
a video.
•
Storage location
: Select the memory location for storage. This feature will appear when
you insert a memory card.
•
Reset settings
: Reset the camera settings.
•
Contact us
: Ask questions or view frequently asked questions.
•
About Camera
: View the Camera app version and legal information.
Apps and features
102
Gallery
Introduction
View images and videos stored in your device. You can also manage images and videos by
album or create stories.
Using Gallery
Launch the
Gallery
app.
•
Videos
: View the videos saved in your device.
•
Favourites
: View your favourite photos and videos.
•
Recent
: View recent photos and videos.
•
Suggested
: View recommended content.
Apps and features
103
Grouping similar images
Launch the
Gallery
app and tap to group similar images and display only the best shots as
a preview of the images. When you tap the image preview, you can view all the images in the
group.
The icon appears only when there are similar images.
Creating movies
Create a movie by selecting images or videos. Launch the
Gallery
app, tap , tick the files
you want to use, and then tap
Create movie
. When you select
Highlight reel
, the device will
automatically combine the highlights from the images or videos and create a movie.
Searching for images
Launch the
Gallery
app and tap to view images sorted by category, such as types or
locations.
To search for images by entering keywords, tap the search field.
Apps and features
104
Viewing images
1 Launch the
Gallery
app and tap
Pictures
.
2 Select an image.
Access additional options.
Delete the image.
Share the image with others.
Modify the image.
Bixby Vision
Add the image to favourites.
Apps and features
105
Cropping images by enlarging an area
1 Launch the
Gallery
app and tap
Pictures
.
2 Select an image.
3 Double-tap or spread two fingers apart on the area you want to save and tap .
The cropped area will be saved as a file.
Saved
image
thumbnail
Apps and features
106
Viewing videos
1 Launch the
Gallery
app and tap
Pictures
.
2 Select a video to play.
3 Tap
Play video
to play the video.
Lock the
playback screen.
Skip to the
previous video.
Tap and hold to
rewind.
Switch to the
pop-up video
player.
Capture the
current screen.
Rewind or
fast-forward by
dragging the
bar.
Create an
animated GIF.
Access
additional
options.
Rotate the
screen.
Skip to the next
video. Tap and
hold to
fast-forward.
Pause and
resume
playback.
Change the
screen ratio.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
Using the Video enhancer feature
Enhance the image quality of your videos to enjoy brighter and more vivid colours. Launch
the
Settings
app, tap
Advanced features
, and then tap the
Video enhancer
switch to
activate it.
•
This feature is only available in some apps.
•
Using this feature will increase battery consumption.
Apps and features
107
Viewing albums
You can view your images and videos sorted by folders or albums.
Launch the
Gallery
app, tap
Albums
, and then select an album.
Creating albums
You can add albums and sort files.
1 Launch the
Gallery
app and tap
Albums
.
2 Tap
→
Create album
.
3 Enter a title for the album and tap
Create
.
Moving photos and videos to albums
1 Launch the
Gallery
app and tap
Albums
.
2 Select an album and tap
Add items
.
3 Tap
Pictures
, or tap
Albums
and select an album with the images or videos you want.
4 Tick files and tap
Done
.
5 Tap
Move
.
The files will be deleted from the original folder and moved to the album. To copy the
files, tap
Copy
.
Deleting albums
1 Launch the
Gallery
app and tap
Albums
.
2 Tap and hold an album to delete, and tap
Delete
.
Apps and features
108
Creating album groups
You can add groups and sort albums.
1 Launch the
Gallery
app and tap
Albums
.
2 Tap
→
Create group
.
3 Enter a title for the group and tap
Create
.
4 Select the group, tap
Add albums
, tick albums, and then tap
Add
.
The albums will be moved to the group.
Viewing stories
When you capture or save images and videos, the device will read their date and location
tags, sort the images and videos, and then create stories. To create stories automatically, you
must capture or save multiple images and videos.
Launch the
Gallery
app, tap
Stories
, and then select a story.
Editing stories
•
To add images or videos to a story, select a story and tap
Story album
→
→
Add
.
•
To remove images or videos from a story, select a story, tap
Story album
→
→
Edit
, tick
images or videos to remove, and then tap
Remove from story
.
Deleting stories
1 Launch the
Gallery
app and tap
Stories
.
2 Tap and hold a story to delete, and tap
Delete
.
Apps and features
109
Syncing images and videos
When you sync your
Gallery
app with the cloud, photos and videos you take will also be
saved in the cloud. You can view images and videos saved in the cloud in your
Gallery
app
and from other devices.
Launch the
Gallery
app, tap
→
Settings
→
Cloud sync
, and then follow the on-screen
instructions to complete the sync. The
Gallery
app and the cloud will be synced.
When you connect your Samsung account and Microsoft account, you can set the
cloud storage as Microsoft OneDrive.
Deleting images or videos
1 Launch the
Gallery
app.
2 Select an image or a video to delete.
To delete multiple files, tap and hold a file to delete on the list and tick more files to
delete.
3 Tap or
Delete
.
Using the recycle bin feature
You can keep the deleted images and videos in the recycle bin. The files will be deleted after a
certain period.
Launch the
Gallery
app, tap
→
Settings
, and then tap the
Recycle bin
switch to activate it.
To view files in the recycle bin, launch the
Gallery
app and tap
→
Recycle bin
.
Apps and features
110
AR Zone
Introduction
AR Zone provides you AR related features, such as AR Emoji and AR Doodle. Choose a feature
and capture fun photos or videos.
Launching AR Zone
Use the following methods to launch AR Zone:
•
Launch the
AR Zone
app.
•
Launch the
Camera
app and tap
MORE
→
AR ZONE
.
Available features may vary depending on the region, service provider, or model.
•
AR Emoji Camera
: Create an emoji that looks just like you, and take photos and record
videos using your emojis or character emojis.
•
AR Doodle
: Record fun videos with virtual handwriting or drawings on faces or anywhere
else.
Apps and features
111
•
AR Emoji Studio
: Edit or decorate your emoji and create clothes with custom patterns
and colours for your emoji.
•
AR Emoji Stickers
: Create your own stickers with your emoji’s expressions and actions.
•
Deco Pic
: Capture photos or videos with various stickers.
•
3D Scanner
(Galaxy S20 Ultra 5G, S20 Ultra, S20+ 5G, S20+): Create 3D images of objects
you took photos of and share them.
•
Quick Measure
: Measure the subject’s size, a person’s height, or the distance between
the device and the object quickly and easily.
•
Picture Link
: Create your AR markers by adding information, such as links or music,
to images you want. When the camera recognises the markers, you can view the
information in them.
Creating AR Emoji
Create an emoji that looks just like you, and take photos and record videos using your emojis
or character emojis.
You can customise your emoji’s features, such as the face shape or hairstyle, and decorate
your emoji with various accessories. You can also express yourself in fun ways using your
emoji stickers during a conversation.
Your emoji Character emoji
Apps and features
112
Creating an emoji
Make an emoji that looks like you. Emoji stickers with various expressions will be
automatically generated.
1 Launch the
AR Zone
app and tap
AR Emoji Camera
→
.
2 Align your face on the screen and tap to take a photo.
3 Select your emoji type and tap
Next
.
4 Decorate your emoji and tap
Next
.
5 Tap
All done
.
Your emoji and its emoji stickers are now created. Refer to AR Emoji Stickers for more
information about emoji stickers.
You can use the
AR Emoji Camera
feature in both the front and rear cameras. To
switch between cameras, swipe upwards or downwards on the preview screen.
Deleting an emoji
Launch the
AR Zone
app and tap
AR Emoji Camera
. Tap
→
Manage emojis
, tick the emoji
you want to delete, and then tap
Delete
. The emoji and its emoji stickers will be deleted.
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AR Emoji Camera
Capturing photos or videos with your emojis
Create fun photos or videos with your emoji using various shooting modes.
MIRRORMASKSCENE PLAY
1 Launch the
AR Zone
app and tap
AR Emoji Camera
.
2 Select the emoji you want to use.
3 Select the mode you want to use.
•
SCENE
: Your emoji mimics your expressions.
•
MASK
: Your emoji’s face appears over your face so it looks like you are wearing a mask.
•
MIRROR
: Your emoji mimics your body movements.
•
PLAY
: Your emoji moves on a real background.
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4 Tap to take a photo or tap and hold to record a video.
You can view and share the photos and videos that you have captured in
Gallery
.
Capturing photos or videos with character emojis
Character emojis mimic your expressions.
1 Launch the
AR Zone
app and tap
AR Emoji Camera
.
2 Select a character emoji you want to use.
3 Tap to take a photo or tap and hold to record a video.
You can view and share the photos and videos that you have captured in
Gallery
.
AR Emoji Stickers
Create your own stickers with your emoji’s expressions and actions. You can use your emoji
stickers when sending messages or on a social network.
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Creating your own stickers
1 Launch the
AR Zone
app and tap
AR Emoji Stickers
.
2 Tap
Make custom stickers
at the bottom of the screen.
3 Edit stickers how you want.
•
: Add stickers.
•
: Select the sticker’s background.
•
: Select an expression.
•
: Select an action.
•
: Enter text.
•
: Write or draw on stickers.
4 Tap
Save
.
You can view the stickers you have created by tapping
Custom
.
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Using your emoji stickers in chats
You can use your emoji stickers during a conversation via messages or on a social network.
The following actions are an example of using your emoji stickers in the
Messages
app.
1 While composing a message in the
Messages
app, tap on the Samsung keyboard.
2 Tap the emoji icon.
3 Select one of your emoji stickers.
The emoji sticker will be inserted.
Emoji icon
Deleting emoji stickers
On the Samsung keyboard, tap , tap at the bottom of the keyboard, and then tap
Manage sticker sets
. Select the emoji stickers you want to delete and tap
Delete
.
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AR Emoji Studio
Edit or decorate your emoji in the AR Emoji Studio. You can also create clothes with custom
patterns and colours for your emoji.
Available options may vary depending on the region or service provider.
Launch the
AR Zone
app and tap
AR Emoji Studio
. AR Emoji Studio will appear.
Select an emoji to edit.
What's new
Edit the emoji.
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Designing your emoji’s clothes
1 Launch the
AR Zone
app and tap
AR Emoji Studio
.
2 Tap
Design your own clothes
.
3 Select a clothing type and select an image or pattern to use.
If you tap
Gallery
, you can design clothes using images saved in your device.
4 Design your outfit and tap
Save
.
When a pop-up window appears, tap
Try it on
. Then, you can see your emoji in the outfit
you designed.
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AR Doodle
Record fun videos with virtual handwriting or drawings on people or pets’ (cat and dogs)
faces or anywhere else. When the camera recognises a face or space, the doodles on the face
will follow the face as it moves, and the doodles in the space will be fixed in the same place
even if the camera moves.
1 Launch the
AR Zone
app and tap
AR Doodle
.
When the camera recognises the subject, the recognition area will appear on the screen.
2 Write or draw in the recognition area.
•
If you switch to the rear camera, you can also write or draw outside the recognition
area.
•
If you tap and then begin to doodle, you can record yourself doodling.
Recognition
area
Change the
pen type and
colour.
Redo
Delete doodle.
Enter text.
Hide the pen
tools.
Undo
3 Tap to record a video.
4 Tap to stop recording the video.
You can view and share the video in
Gallery
.
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Deco Pic
Capture photos or videos with various stickers.
1 Launch the
AR Zone
app and tap
Deco Pic
.
2 Select a sticker you want to use.
3 Tap to take a photo or tap and hold to record a video.
You can view and share the photos and videos that you have captured in
Gallery
.
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Quick Measure
Measure the subject’s size, a person’s height, or the distance between the device and the
object quickly and easily.
1 Launch the
AR Zone
app and tap
Quick Measure
.
2 Point the camera towards the subject to measure its size and distance.
The measurement results will appear on the screen.
To use Quick measure, you must sign in to your Google account.
Distance between the device
and the subject
Measure manually.
Fix the measurement results on
the screen.
Measure a person's height.
Access additional options.
Capture the current screen.
Reset the results.
Measuring manually
You can manually measure the size and distance of the subject.
1 Launch the
AR Zone
app and tap
Quick Measure
.
2 Point the circle in the centre of the screen at the starting point of the subject.
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3 Tap .
The starting point will be fixed on the screen.
4 Move the device to start measuring.
Tap to fix the measurement results on the screen.
Always On Display
You can view information, such as the clock or calendar, or control music playback on the
screen when it is turned off.
You can also check notifications for new messages or missed calls.
The Always On Display is set to appear only when you tap the screen. To change the settings
to make it appear continuously or during a set time, launch the
Settings
app, tap
Lock screen
→
Always On Display
, and then select a mode you want.
The brightness of the Always On Display may change automatically depending on
the lighting conditions.
Opening notifications on the Always On Display
When you receive message, missed call, or app notifications, notification icons will appear on
the Always On Display. Double-tap a notification icon to view its notification.
If the screen is locked, you must unlock it to view notifications.
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Deactivating the Always On Display feature
Open the notification panel, swipe downwards, and then tap (
Always On Display
) to
deactivate it. Alternatively, launch the
Settings
app, tap
Lock screen
, and then tap the
Always On Display
switch to deactivate it.
Edge screen
Introduction
You can quickly access your favourite apps and features from the Edge panels.
Using the Edge panels
Drag the Edge panel handle towards the centre of the screen.
If the Edge panel handle is not visible, launch the
Settings
app, tap
Display
→
Edge screen
,
and then tap the
Edge panels
switch to activate it.
Edge panel handle
Edge panel
Edge panel
settings
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124
Editing the Edge panels
Select panels to display on the Edge screen or edit them.
1 Drag the Edge panel handle towards the centre of the screen.
2 Tap to open the Edge panel settings screen.
3 Tick Edge panels to display.
•
To edit a panel, tap
Edit
.
•
To download additional panels, tap
Galaxy Store
.
•
To rearrange the panels, tap
→
Reorder
and drag to another location.
Setting the Edge panel handle
You can change the location, size, transparency, or vibration settings of the handle.
Drag the Edge panel handle towards the centre of the screen. Then, tap
→
→
Handle
settings
.
Apps edge
Quickly launch frequently used apps.
1 Drag the Edge panel handle towards the centre of the screen.
2 On the Apps edge panel, select an app to launch it.
Editing the Apps edge panel
•
To add an app, tap on the panel and tap an app from the apps list.
•
To create a folder on the panel, tap on the panel, tap and hold an app from the apps
list, and then drag it over another app on the Apps edge panel.
•
To delete an app, tap and hold an app on the panel and drag it to
Remove
at the top of
the panel.
•
To change the order of apps, tap and hold an app and drag it to another location.
You can also edit the Apps edge panel by tapping
Edit
.
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125
Adding app pairs
Add two frequently used apps, such as a video player and a messenger app, to the Apps edge
panel to launch them together in the split screen view with a single tap. For more information
about the split screen view, refer to Split screen view.
1 Drag the Edge panel handle towards the centre of the screen.
2 On the Apps edge panel, tap
→
Create App pair
.
3 Select two apps from the list.
The first app will appear at the top and the second app will appear at the bottom when
opened in the split screen view.
4 Tap
Done
.
Edge lighting
You can set the device to light up the edges of the screen and display a pop-up window when
you receive notifications, such as new messages.
When a pop-up window appears while using an app, drag the window downwards to quickly
view the content and perform available actions.
Managing notifications to display as the edge lighting
1 Launch the
Settings
app, tap
Display
→
Edge screen
→
Edge lighting
, and then tap the
switch to activate it.
2 Tap
Choose apps
and tap the switches next to apps to receive notifications as the edge
lighting.
Some notifications may not display as the edge lighting depending on notification
types.
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Viewing notifications via the pop-up window
When you receive a notification with edge lighting, you can quickly view its content and
perform available actions by opening the pop-up window. For example, if you receive a
message while watching a video or playing a game, you can view the message and reply to it
without switching the screen.
When you receive a notification with edge lighting while using an app, drag the notification
downwards.
This feature is only available to apps that support the Multi window and edge lighting
features. To view supported apps, launch the
Settings
app, tap
Display
→
Edge
screen
→
Edge lighting
→
Choose apps
.
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Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view. You can also run
multiple apps at the same time in the pop-up view.
Some apps may not support this feature.
Split screen view Pop-up view
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Split screen view
1 Tap the Recents button to open the list of recently used apps.
2 Swipe to the left or right, tap an app’s icon, and then tap
Open in split screen view
.
The selected app will launch in the upper window.
3 On the lower window, swipe left or right to select another app to launch.
To launch apps not on the list of recently used apps, tap the Home button or Back button
and select an app.
Adjusting the window size
Drag the bar between the app windows up or down to adjust the size of the windows.
When you drag the bar between the app windows to the top or bottom edge of the screen,
the window will be maximised.
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Pop-up view
1 Tap the Recents button to open the list of recently used apps.
2 Swipe to the left or right, tap an app’s icon, and then tap
Open in pop-up view
.
The app screen will appear in the pop-up view.
Minimise the
window.
Close the app.
Maximise the
window.
Adjust the
transparency
level.
Moving pop-up windows
To move a pop-up window, tap the window’s toolbar and drag it to a new location.
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130
Samsung Daily
View the latest news and various content, such as videos and games.
•
To use Samsung Daily, your device must be connected to a Wi-Fi or mobile
network.
•
To fully use this feature, you must sign in to your Samsung account.
1 On the Home screen, swipe to the right.
The Samsung Daily screen will appear.
When launching this feature for the first time or after performing a data reset, follow the
on-screen instructions to complete the setup.
Contents
Access additional
options.
Access additional
card options.
•
To stop displaying a card on the list, tap at the top of the card and tap
Don’t show
again
.
•
To add or delete content to be shown as cards, tap
→
Cards
and tap the switches next
to items to turn them on or off.
•
To change the order of the cards, tap
→
Cards
→
Reorder
and drag to another
location.
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2 Swipe upwards or downwards to view content.
The content of the cards update automatically at a specified interval. You can update
cards whenever you want by swiping downwards on the screen.
3 To close Samsung Daily, swipe to the left on the screen or tap the Back button.
Samsung Pay
Introduction
Register frequently used cards to Samsung Pay, a mobile payment service, to make payments
quickly and securely. Samsung Pay supports magnetic secure transmission (MST) as well as
near field communication (NFC) to allow payment through standard credit card readers.
You can view more information, such as cards that support this feature at
www.samsung.com/samsung-pay.
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•
To use this feature, you must sign in to your Samsung account and register your
biometric data. Refer to Samsung account and Fingerprint recognition for more
information.
•
To make payments with Samsung Pay, the device may be required a connection to
a Wi-Fi or mobile network depending on the region.
•
This app’s availability and supported features may vary depending on the region or
service provider.
•
The procedures for the initial setup and card registration may vary depending on
the region or service provider.
•
Magnetic secure transmission (MST) may not be supported depending on the
region.
Setting up Samsung Pay
When running this app for the first time or restart it after performing a data reset, follow the
on-screen instructions to complete the initial setup.
1 Launch the
Samsung Pay
app.
2 Sign in to your Samsung account.
3 Read and agree to the terms and conditions.
4 Register your fingerprint to use when making payments.
5 Create a PIN to use when making payments.
This PIN will be used to verify various actions in Samsung Pay, such as making
payments and unlocking the app.
Registering cards
You can easily register cards by capturing their images with the camera.
You can check the cards that support this feature from the Samsung Pay website
(www.samsung.com/samsung-pay).
Launch the
Samsung Pay
app and follow the on-screen instructions to complete your card
registration.
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Making payments
1 Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively,
launch the
Samsung Pay
app. Then, on the cards list, swipe to the left or right and select
a card to use.
2 Scan your fingerprint.
Alternatively, enter the payment PIN you set when setting up the Samsung Pay.
3 Touch the back of your device to the card reader.
When the card reader recognises the card information, the payment will be processed.
•
Payments may not be processed depending on your network connection.
•
The verification method for payments may vary depending on the card readers.
Cancelling payments
You can cancel payments by visiting the place where you made them.
On the cards list, swipe to the left or right to select the card you used. Follow the on-screen
instructions to complete payment cancellation.
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134
Samsung Health
Introduction
Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your
progress, and keep track of your overall wellness and fitness. You can also compare your step
count records with other Samsung Health users, compete with your friends, and view health
tips.
Using Samsung Health
Launch the
Samsung Health
app. When running this app for the first time or restart it after
performing a data reset, follow the on-screen instructions to complete the setup.
Some features may not be available depending on the region.
To add items to the Samsung Health home screen, tap
Manage items
at the bottom of the
trackers list and tap on the items to add.
View and manage trackers.
View health tips.
Monitor your health and fitness.
Compare your step count
records with other Samsung
Health users or compete with
your friends.
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135
Together
Together allows you to set up step count goals and compete with your friends. You can
invite friends to walk together, set target step counts, compete in challenges, and view your
ranking.
On the Samsung Health home screen, tap
Together
.
Steps
The device counts the number of steps you take and measures the distance travelled.
On the Samsung Health home screen, tap the steps tracker.
Target
Current step total
•
You may experience a brief delay while the steps tracker monitors your steps and
then displays your step count. You may also experience a brief delay before the
pop-up window indicates that your goal has been reached.
•
If you use the steps tracker while travelling by car or train, vibration may affect your
step count.
•
You can check your current steps on the notification panel. To turn off notifications,
on the Samsung Health home screen, tap
→
→
Notifications
, and then
tap the
Steps
switch under
Categories
to deactivate it. Alternatively, open the
notification panel, tap and hold the notification, tap
Details
, and then tap the
Steps
switch to deactivate it.
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136
Additional information
•
Samsung Health is intended for fitness and wellness purposes only and is not intended
for use in the diagnosis of disease or other conditions, or in the cure, mitigation,
treatment, or prevention of disease.
•
The available functions, features and addable applications for Samsung Health may vary
from country to country due to different local laws and regulations. You should check the
features and applications available in your specific region before use.
•
Samsung Health applications and its service can be changed or discontinued without
prior notice.
•
The purpose for data collection is limited to providing the service that you have
requested, including providing additional information to enhance your wellness, sync
data, data analysis and statistics or to develop and provide better services. (But if you sign
in to your Samsung account from Samsung Health, your data may be saved on the server
for data backup purposes.) Personal information may be stored until the completion of
such purposes. You can delete personal data stored by Samsung Health by using the
Erase personal data option in the Settings menu. To delete any data you have shared with
social networks or transferred to storage devices, you must delete them separately.
•
You may share and/or sync your data with additional Samsung services or compatible
third party services that you select, as well as with any of your other connected devices.
Access to Samsung Health information by such additional services or third party devices
will only be permitted with your express approval.
•
You assume full responsibility for the inappropriate use of data shared on social networks
or transmitted to others. Use caution when sharing your personal data with others.
•
If you use a wireless connection, such as Bluetooth, the device may be affected by
electronic interference from other devices. Avoid using the device near other devices that
transmit radio waves.
•
Please read Terms and Conditions and Privacy Policy of Samsung Health carefully before
using it.
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137
Samsung Members
Samsung Members
offers support services to customers, such as device problem diagnosis,
and lets users submit questions and error reports. You can also share information with others
in the Galaxy users’ community or view the latest news and tips.
Samsung Members
can help
you solve any problems you might encounter while using your device.
To submit your feedback or post your comments, you must sign in to your Samsung
account. Refer to Samsung account for more information.
Samsung Notes
Create notes by entering text from the keyboard or by handwriting or drawing on the screen.
You can also insert images or voice recordings into your notes.
Creating notes
1 Launch the
Samsung Notes
app and tap .
2 Select an input method from the toolbar at the top of the screen and compose a note.
Enter text using the keyboard.
Write or draw with pens.
Paint with brushes.
Insert files.
3 When you are finished composing the note, tap
Save
.
Deleting notes
1 Launch the
Samsung Notes
app.
2 Tap and hold a note to delete.
To delete multiple notes, tick more notes to delete.
3 Tap
Delete
.
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Galaxy Wearable
Galaxy Wearable is an app that allows you to manage your wearable devices. When you
connect your device to the wearable device, you can customise the wearable device’s settings
and apps.
Launch the
Galaxy Wearable
app.
Tap
Get started
to connect your device to the wearable device. Follow the on-screen
instructions to finish the setup. Refer to the wearable device’s user manual for more
information about how to connect and use the wearable device with your device.
Calendar
Manage your schedule by entering upcoming events or reminders in your planner.
Creating events
1 Launch the
Calendar
app and tap or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap .
2 Enter event details.
Select a calendar to save the
event to.
Enter the location.
Add a note.
Set an alarm.
Enter a title.
Select a sticker to display with
the event.
Set the duration.
Add more details.
Change the event's colour.
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3 Tap
Save
to save the event.
Creating reminders
You can create tasks as reminders and receive notifications at the preset time or location for
each reminder. Launch the
Calendar
app and tap
→
Reminder
. Refer to Reminder for
more information.
Syncing events with your accounts
1 Launch the
Settings
app, tap
Accounts and backup
→
Accounts
, and then select the
account to sync with.
2 Tap
Sync account
and tap the
Calendar
switch to activate it.
For the Samsung account, tap
→
Sync settings
and tap the
Calendar
switch to activate
it.
To add accounts to sync with, launch the
Calendar
app and tap
→
→
Add new
account
. Then, select an account to sync with and sign in. When an account is added, a blue
circle is displayed next to the account name.
Reminder
Create reminders to schedule to-do items or to view content later. You will receive
notifications at the preset time or location for each reminder.
•
To receive more accurate notifications, connect to a Wi-Fi or mobile network.
•
To fully use this feature, you must sign in to your Samsung account.
•
To use location reminders, the GPS feature must be activated.
Starting Reminder
Launch the
Calendar
app and tap
→
Reminder
. The Reminder screen will appear and the
Reminder
app icon ( ) will be added to the Apps screen.
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140
Creating reminders
Create reminders with various methods. Reminder will alert you if you create a reminder with
a specified time or location setting. You can also save various content, such as a single memo
or webpage address, and view it later.
For example, create a reminder to alert you to ‘Water the flowers when I get home’.
1 Launch the
Reminder
app.
2 Tap
Write a reminder
or and enter ‘Water the flowers’.
3 Tap
Place
→
Pick a place
and set the location to home.
4 Tap
When I arrive at
→
Done
.
5 Tap
Save
to save the reminder.
When you arrive at home, the ‘Water the flowers’ notification will appear.
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141
Completing reminders
Mark reminders that you do not need to be reminded of as complete.
On the reminders list, select a reminder and tap
Complete
.
Restoring reminders
Restore reminders that have been completed.
1 On the reminders list, tap
→
Completed
→
Edit
.
2 Tick items to restore and tap
Restore
.
Reminders will be added to the reminders list and you will be reminded at the preset
times.
Deleting reminders
To delete a reminder, select a reminder and tap
Delete
. To delete multiple reminders, tap and
hold a reminder, tick reminders to delete, and then tap
Delete
.
Voice Recorder
Introduction
Use different recording modes for various situations. The device can convert your voice to text
and distinguish between sound sources.
Making voice recordings
1 Launch the
Voice Recorder
app.
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142
2 Tap to start recording. Speak into the microphone.
•
Tap to pause recording.
•
While making a voice recording, tap
BOOKMARK
to insert a bookmark.
Change the recording mode.
Start recording.
3 Tap to finish recording.
4 Enter a file name and tap
Save
.
Changing the recording mode
Launch the
Voice Recorder
app.
Select a mode from the top of the voice recorder screen.
•
Standard
: This is the normal recording mode.
•
Interview
: The device records sound from the top and the bottom of the device at a high
volume while reducing the volume of sound from the sides.
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143
•
Speech-to-text
: The device records your voice and simultaneously converts it to
on-screen text. For best results, keep the device near your mouth and speak loudly and
clearly in a quiet place.
If the voice memo system language does not match the language you are
speaking, the device will not recognise your voice. Before using this feature, tap
the current language to set the voice memo system language.
Playing selected voice recordings
When you review interview recordings, you can mute or unmute certain sound sources in the
recording.
1 Launch the
Voice Recorder
app.
2 Tap
List
and select a voice recording made in interview mode.
3 To mute certain sound sources, tap for the corresponding direction that sound is to
be muted.
The icon will change to and the sound will be muted.
Muted sound source
Unmuted sound source
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144
My Files
Access and manage various files stored in the device or in other locations, such as cloud
storage services.
Launch the
My Files
app.
View files that are stored in each storage.
To check for unnecessary data and free up the device’s storage, tap
Analyse storage
.
To search for files or folders, tap .
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
Alarm
Launch the
Clock
app and tap
Alarm
.
Setting alarms
Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set
other various alarm options, and then tap
Save
.
To open the keypad to enter an alarm time, tap the time input field.
To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.
Stopping alarms
Tap
Dismiss
to stop an alarm. If you have previously enabled the snooze option, tap
Snooze
to repeat the alarm after a specified length of time.
Deleting alarms
Tap and hold an alarm, tick alarms to delete, and then tap
Delete
.
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145
World Clock
Launch the
Clock
app and tap
World Clock
.
Creating clocks
Tap , enter a city name or select a city from the map, and then tap
Add
.
To use the time zone converter, tap
→
Time zone converter
.
Deleting clocks
Tap and hold a clock, tick clocks to delete, and then tap
Delete
.
Stopwatch
1 Launch the
Clock
app and tap
Stopwatch
.
2 Tap
Start
to time an event.
To record lap times while timing an event, tap
Lap
.
3 Tap
Stop
to stop timing.
•
To restart the timing, tap
Resume
.
•
To clear lap times, tap
Reset
.
Timer
1 Launch the
Clock
app and tap
Timer
.
To add a frequently used timer, tap , set the duration and name, and then tap
Add
.
2 Set the duration and tap
Start
.
To open the keypad to enter the duration, tap the duration input field.
3 Tap
Dismiss
when the timer goes off.
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146
Calculator
Perform simple or complex calculations.
Launch the
Calculator
app.
•
: View the calculation history. To clear the history, tap
Clear history
. To close the
calculation history panel, tap .
•
: Use the unit conversion tool. You can convert various values, such as area, length, or
temperature, into other units.
•
: Display the scientific calculator.
Game Launcher
Introduction
Game Launcher gathers your games downloaded from
Play Store
and
Galaxy Store
into one
place for easy access. You can set the device to game mode to play games more easily.
View your gameplay
information.
Open games with or without
sound.
Access additional options.
Downloaded apps
Library panel
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147
Using Game Launcher
1 Launch the
Game Launcher
app.
If
Game Launcher
does not appear, launch the
Settings
app, tap
Advanced features
,
and then tap the
Game Launcher
switch to activate it.
2 Drag the Library panel upwards and tap a game.
Games downloaded from
Play Store
and
Galaxy Store
will be automatically shown
on the Game Launcher screen. If you cannot see your games, drag the Library panel
upwards and tap
→
Add apps
.
Removing a game from Game Launcher
Drag the Library panel upwards, tap and hold a game, and then tap
Remove from Game
Launcher
.
Changing the performance mode
You can change the game performance mode.
Launch the
Game Launcher
app, tap
→
Game performance
→
Game performance
, and
then select the mode you want.
•
Focus on performance
: This focuses on giving you the best possible performance while
playing games.
•
Balanced
: This balances the performance and the battery usage time.
•
Focus on power saving
: This saves battery power while playing games.
Battery power efficiency may vary by game.
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Game Booster
Introduction
Game Booster lets you play games in a better environment and provides you with useful
options via the Game Booster panel.
Using Game Booster
To open the Game Booster panel while playing games, tap on the navigation bar. If the
navigation bar is hidden, drag upwards from the bottom of the screen to show it. If you have
set the navigation bar to use
Full screen gestures
, open the notification panel and tap
Tap to
open Game Booster.
•
You can set to open the Game Booster panel from the navigation bar while the
navigation bar is set to
Full screen gestures
. On the Game Booster panel, tap
Block
during game
and tap the
Full screen gestures
switch to activate it.
•
Available options may vary depending on the game.
•
: Configure settings for Game Booster.
•
Monitoring temperature
/
Monitoring memory
: Set the device to automatically adjust
settings to prevent device overheating and to stop apps running in the background to
better manage memory.
•
Block during game
: Lock some features during games.
•
Navigation button lock
: Hide the buttons on the navigation bar. To display the buttons,
tap on the navigation bar.
•
Screen touch lock
: Lock the touchscreen while the game is being played. To unlock the
touchscreen, drag the lock icon in any direction.
•
Screenshot
: Capture screenshots.
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Launching apps in pop-up windows while playing games
You can launch apps in pop-up windows while playing a game.
Tap and select an app from the apps list.
To edit the apps list, tap .
Kids Home
Introduction
You can restrict children’s access to certain apps, set their usage times, and configure settings
to provide a fun and safe environment for children when they use the device.
Using Kids Home
Open the notification panel, swipe downwards, and then tap (
Kids Home
) to activate
it. The Kids Home screen will appear. When starting Kids Home for the first time or after
performing a data reset, follow the on-screen instructions to complete the setup.
On the Kids Home screen, select the app you want to use.
Access additional options.
Available apps
Kids Gallery
Kids Phone
Kids Camera
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Your preset screen lock method or your created PIN will be used when activating the
Parental control
feature or closing Kids Home.
Using parental control features
You can configure the settings for Kids Home and view the usage history.
On the Kids Home screen, tap
→
Parental control
and enter your unlock code.
•
Kid’s name
: Manage your child’s profile.
•
Set daily playtime
: Restrict the usage time for Kids Home.
•
Daily usage
: View the daily usage time of Kids Home.
•
Activity
: View the activity history of Kids Home.
•
Frequently contacted
: View the frequently used contacts in Kids Home.
•
My kid’s creations
: View the works created from the apps in Kids Home.
•
Allowed content
: Check the apps or content supported by Kids Home and add them.
•
Show Content page
: Set the device to display the Samsung partner’s content page on
the Kids Home screen.
Closing Kids Home
To close Kids Home, tap the Back button or tap
→
Close Kids Home
, and then enter your
unlock code.
SmartThings
Introduction
Control and manage smart appliances and Internet of Things (IoT) products with your
smartphone.
•
Connecting with nearby devices: Connect with nearby devices, such as Bluetooth
headsets or wearable devices, easily and quickly.
•
Registering and controlling home appliances, TVs, and IoT products: Register
smart refrigerators, washers, air conditioners, air purifiers, TVs, and Internet of Things
(IoT) products on your smartphone, and view their status or control them from your
smartphone’s screen.
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•
Receiving notification: Receive notifications from connected devices on your
smartphone. For example, when the laundry is finished, you can receive a notification on
your smartphone.
•
To use SmartThings, your smartphone and other devices must be connected
to a Wi-Fi or mobile network. To fully use SmartThings, you must sign in to your
Samsung account.
•
The devices you can connect may vary depending on the region or service
provider. Available features may differ depending on the connected device.
•
Connected devices’ own errors or defects are not covered by the Samsung
warranty. When errors or defects occur on the connected devices, contact the
device’s manufacturer.
Connecting to nearby devices
Connect to nearby devices, such as Bluetooth headsets, easily and quickly.
Connection methods may vary depending on the type of connected devices or the
shared content.
1 Launch the
SmartThings
app.
2 Tap
Add device
or tap
→
Device
.
3 Tap
Scan
.
4 Select a device from the list and connect to it by following the on-screen instructions.
Using home appliances, TVs, and IoT products
View the status of your smart appliances, TVs, and IoT products from your smartphone’s
screen. You can group devices by location and add rules to control the devices easily and
conveniently.
Connecting devices
1 Launch the
SmartThings
app.
2 Tap
Add device
or tap
→
Device
.
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152
3 Select a device type.
Or, tap
Scan
or tap the search field to search for devices.
4 Follow the on-screen instructions to connect devices.
Viewing and controlling connected devices
You can view and control the devices. For example, you can check the ingredients in your
refrigerator or adjust the TV volume.
1 Launch the
SmartThings
app.
The list of connected devices will appear.
2 View the status of devices on the list.
To control the devices, select a device. When the device controller supplied with the
selected device is downloaded, you can control the device.
Adding devices and scenes by locations
Add devices by locations, view the list of devices in a same location, and control them. You
can also add a scene to a location to control multiple devices at the same time.
Adding locations
1 Launch the
SmartThings
app and tap
→
→
Add location
.
2 Enter the location name.
•
To set a location, tap
Geolocation
to select a location on the map and tap
Done
.
•
To add rooms to the location, tap
Rooms
, tick rooms you want to add, and then tap
Done
.
3 Tap
Done
.
Your location will be added.
To add devices to the location, tap
Add device
or tap
→
Device
and follow the
on-screen instructions to register devices.
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153
Adding scenes
Add a scene and register devices to it to control multiple devices at the same time.
1 Launch the
SmartThings
app.
2 Tap
→
and select a location.
3 Tap
→
Scenes
→
Add scene
.
4 Enter the scene name.
5 Tap under
Actions
to add actions to perform.
6 Tap
Save
.
Adding automations
You can also set an automation to operate devices automatically depending on the preset
time, the status of devices, and more.
For example, add an automation to turn on the audio automatically every day at 7:00 AM.
1 Launch the
SmartThings
app.
2 Tap
→
and select a location.
3 Tap
→
Automations
→
Add automation
.
4 Tap under
If
, set the activation conditions for the automation, and then tap
Next
.
5 Tap under
Then
, set actions to perform, and then tap
Done
.
6 Enter the automation name and tap
OK
.
Receiving notifications
You can receive notifications from connected devices on your smartphone. For example,
when the laundry is finished, you can receive a notification on your smartphone.
To set devices to receive notifications, launch the
SmartThings
app, tap
→
→
Notifications
, and then tap the switches next to the devices you want.
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Sharing content
Share content by using various sharing options. The following actions are an example of
sharing images.
You may incur additional charges when sharing files via the mobile network.
1 Launch the
Gallery
app and select an image.
2 Tap and select a sharing method, such as message and email.
When you have a communication or sharing history, the people you contacted
will appear on the sharing options panel. To directly share content with them via
the corresponding app, select a person’s icon. If the feature is not activated, launch
the
Settings
app, tap
Advanced features
, and then tap the
Direct share
switch to
activate it.
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155
Quick Share
Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with SmartThings
supported devices.
This feature does not support sharing videos with TVs or SmartThings supported
devices. To watch videos on TV, use the Smart View feature.
1 Launch the
Gallery
app and select an image.
2 On the other device, open the notification panel, swipe downwards, and then tap
(
Quick Share
) to activate it.
3 Tap and select a device to transfer the image to.
4 Accept the file transfer request on the other device.
Setting who can find your device
Set who is allowed to find and send content to your device.
1 Open the notification panel, swipe downwards, and then tap (
Quick Share
) to
activate it.
2 Tap and hold (
Quick Share
).
The Quick Share settings screen will appear.
3 Select an option under
Who can share with you?
.
•
Contacts only
: Allow only your contacts to share with your device.
•
Everyone
: Allow any nearby devices to share with your device.
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156
Smart View
View your device’s displayed content on a large screen by connecting your device to a screen
mirroring-enabled TV or monitor.
When you play a video with Smart View, the resolution may vary depending on the TV
model.
1 Launch the
Gallery
app and select an image.
2 Tap
→
Smart View
and select a device to mirror your device’s screen or display
content.
Link Sharing
Share large files. Upload files to the Samsung storage server and share them with others via a
Web link.
To use this feature, you must sign in to your Samsung account.
1 Launch the
Gallery
app and select an image.
2 Tap
→
Link Sharing
.
The link for the image will be created.
3 Select a sharing option.
Shared album
Create a shared album to share photos or videos with others, and download your files
whenever you want.
•
To use this feature, you must sign in to your Samsung account.
•
When you play a high-resolution video from a shared album, the video connection
may drop depending on the network speed.
•
Content that is larger than 1 GB cannot be shared to a shared album.
1 Launch the
Gallery
app and select an image.
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157
2 Tap
→
Shared album
.
3 Select an album to share.
If there is no album to share, tap
Create shared album
and follow the on-screen
instructions to create an album.
Music Share
The Music Share feature allows you to easily share your Bluetooth speaker or headset that
is already connected to your device with others. For example, you can play music stored on
your friend’s smartphone via your Bluetooth car stereo while keeping it and your smartphone
connected.
This feature is available only on devices that support the Music Share feature.
1
Your smartphone
Launch the
Settings
app, tap
Connections
→
Bluetooth
, tap the
switch to activate it, and then connect the smartphone to your Bluetooth car stereo.
If the smartphone and your Bluetooth car stereo are already connected, proceed to
the next step.
2
Your smartphone
Open the notification panel, swipe downwards, and then tap
(
Music Share
) to activate it.
You can use additional features, such as setting who to share your device with, by
launching the
Settings
app and tapping
Connections
→
Bluetooth
→
→
Advanced
→
Music Share
.
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158
3
Friend’s smartphone
Open the notification panel, swipe downwards, and then tap
(
Bluetooth
) to activate it.
The list of the devices that can be connected will appear.
4
Friend’s smartphone
Select your Bluetooth car stereo connected to your smartphone.
5
Your smartphone
Accept the connection request.
Your friend’s smartphone and your smartphone will be connected.
6
Friend’s smartphone
Play a music file.
The music will play on your Bluetooth car stereo.
Samsung DeX
Introduction
Samsung DeX is a service that allows you to use your smartphone like a computer by
connecting the smartphone to an external display, such as a TV or monitor, or to a computer.
Accomplish tasks you want done on your smartphone quickly and easily on a large screen
using a keyboard and mouse. While using Samsung DeX, you can simultaneously use your
smartphone.
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159
Connecting devices and starting Samsung DeX
Connecting to an external display
You can connect your smartphone to an external display using an HDMI adaptor (USB Type-C
to HDMI).
•
All accessories are sold separately.
•
Use only official Samsung DeX supported accessories that are provided by
Samsung. Performance problems and malfunctions caused by using accessories
that are not officially supported are not covered by the warranty.
1 Connect an HDMI adaptor to your smartphone.
2 Connect an HDMI cable to the HDMI adaptor and to a TV or monitor’s HDMI port.
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160
3 On your smartphone’s screen, tap
Continue
→
Start
.
Without changing your smartphone’s screen, the Samsung DeX screen will appear on the
connected TV or monitor.
HDMI cable
HDMI adaptor
(USB Type-C to HDMI)
Connecting to a computer
You can use Samsung DeX by connecting your smartphone to a computer using a USB cable.
1 Connect your smartphone to a computer using a USB cable.
To use the USB cable supplied with the device, the computer must have a USB Type-C
port.
2 Open the notification panel, tap
Samsung DeX
.
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161
3 When the screen for the app installation instructions appears on your smartphone, follow
the on-screen instructions to download the Samsung DeX app on the computer.
4 When the app is installed, connect your smartphone to the USB cable again.
When they are connected, the Samsung DeX screen will appear on the computer.
Controlling the Samsung DeX screen
Controlling on an external display
Controlling with an external keyboard and mouse
You can use a wireless keyboard/mouse. Refer to the respective device’s manual for more
information.
•
You can set the mouse pointer to flow from the external display to the
smartphone’s screen. Launch the
Settings
app, select
Samsung DeX
→
Mouse/
trackpad
, and then select the
Flow pointer to phone screen
switch to activate it.
•
You can also use the external keyboard on the smartphone’s screen.
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162
Using your smartphone as a touchpad
You can use your smartphone as a touchpad and operate it with your fingers.
On your smartphone, drag downwards from the top of the screen to open the notification
panel and tap
Use your phone as a touchpad
.
•
You can use the touchpad only when using Samsung DeX mode.
•
If your smartphone’s case has a front cover, open the front cover to use your
smartphone as a touchpad. If the front cover is closed, the touchpad may not work
properly.
•
If your smartphone’s screen turns off, press the Side key or double-tap the screen
to turn on the screen.
Using the screen keyboard
When you enter text to send messages, create notes, or perform other tasks, a screen
keyboard will appear automatically on your smartphone’s screen without connecting an
external keyboard.
If the keyboard does not appear, select on the quick access toolbar.
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163
Controlling on a computer
Control the Samsung DeX screen using the keyboard and mouse connected to the computer.
You can move files easily between the computer and Samsung DeX by drag and drop, and
you can also copy and paste text.
To view keyboard shortcuts available while using Samsung DeX, select
→
How
to use
→
Use keyboard shortcuts
→
Keyboard shortcuts
.
Using Samsung DeX
Use your smartphone’s features in an interface environment similar to a computer. You can
multitask by running multiple apps simultaneously. You can also check your smartphone’s
notifications and status.
Samsung DeX
home screen
Samsung DeX
panel
Taskbar
Favourite apps
Status bar
Quick access
toolbar
Apps button
•
The Samsung DeX screen layout may differ depending on the connected device.
•
When starting or ending Samsung DeX, running apps may be closed.
•
Some apps or features may not be available when using Samsung DeX.
•
To adjust the screen settings, use the connected TV or monitor’s display settings.
•
To change the audio output, select on the status bar, select
Media
, and then
select a device under
Audio output
.
•
Favourite apps: Add frequently used apps to the Home screen and launch them quickly.
•
Samsung DeX panel: You can use various useful features, such as locking the Samsung
DeX screen, viewing how to use Samsung DeX, and switching to screen mirroring mode.
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164
•
Apps button: View and run your smartphone’s apps.
•
Taskbar: View the apps that are currently running.
•
Status bar: View your smartphone’s notifications and status. Status icons may appear
differently depending on your smartphone’s status. When you select , the quick
setting buttons will appear. You can activate or deactivate certain smartphone features
using the quick setting buttons.
•
Quick access toolbar: Use quick tools, such as screen keyboard, volume control, or search.
Using Samsung DeX and smartphone simultaneously
While using Samsung DeX, you can use separate apps on the external display or the
computer and your smartphone simultaneously.
For example, while watching a video on the connected TV or monitor, you can chat with your
friend on a messenger.
On the connected TV or monitor, launch an app to run on the Samsung DeX screen. Then,
launch another app on your smartphone.
Locking the Samsung DeX screen
If you want to lock the external display and your smartphone’s screen while using Samsung
DeX, select
→
Lock DeX
.
While using Samsung DeX, you cannot lock the external display and your
smartphone’s screen by pressing the Side key.
Transferring data with a computer
Copying files
On the Samsung DeX screen, click and hold a file to select it in the
My Files
app or
Gallery
app and drag it to the computer screen. On the computer screen, select a file and drag it to
the Samsung DeX screen, the
My Files
app, or the
Gallery
app.
Copying and pasting text
Using the keyboard shortcut keys, copy text on the Samsung DeX screen or computer screen
and paste it in the text input field on the other screen.
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165
Ending Samsung DeX
When you disconnect your smartphone from the external display, such as a TV or monitor, or
the computer, Samsung DeX will end.
Disconnect your smartphone from the HDMI adaptor or USB cable.
Link to Windows
Introduction
You can connect your device to a Windows PC to instantly access your device’s data, such as
photos or messages, on the computer.
When calls or messages come in, you can receive them on the computer.
•
This feature is only available on Windows 10 version 1803 or higher, and it is
recommended to use the latest version to fully use this feature.
•
A Microsoft account is required to use this feature. When you create a Microsoft
account, you can sign in to all Microsoft devices and services, such as Microsoft
Office programs and Windows 10.
Connecting to a computer
1
Device
Launch the
Settings
app and tap
Advanced features
→
Link to Windows
.
2
Device
Tap
Sign in with Microsoft
, sign in to your Microsoft account, and then tap
Continue
.
3
Device
Tap
Show me
to view the computer setup procedures and tap
Continue
to
complete the setup.
4
Computer
Launch the
Microsoft Store
app, search and download the
Your Phone
app,
and then launch it.
5
Device
Accept the connection request.
Your device and the computer will be connected.
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166
Viewing data and notifications from your device on the
computer
1 Launch the
Your Phone
app on the computer.
Your device
Photos
Messages
Calls
Notifications
Phone screen
Available features and menus may vary depending on the software version or model.
2 Select a category you want.
•
Photos
: View the photos saved in your device.
•
Messages
: View messages saved in your device or send new messages.
•
Notifications
: View notifications from your device on the computer.
•
Phone screen
: Mirror your device’s screen on the computer screen. You can also use
the apps and features in the device.
•
Calls
: Make or answer calls.
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167
Samsung Global Goals
The Global Goals, which were established by the United Nations General Assembly in 2015,
consist of goals that aim to create a sustainable society. These goals have the power to end
poverty, fight inequality, and stop climate change.
With Samsung Global Goals, learn more about the global goals and join the movement for a
better future.
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps.
To view more app information, access each app’s help menu.
Some apps may not be available or may be labelled differently depending on the
region or service provider.
Chrome
Search for information and browse webpages.
Gmail
Send or receive emails via the Google Mail service.
Maps
Find your location on the map, search the world map, and view location information for
various places around you.
YT Music
Enjoy various music and videos provided by YouTube Music. You can also view the music
collections stored on your device and play them.
Play Movies & TV
Purchase or rent videos, such as movies and TV programmes, from
Play Store
.
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168
Drive
Store your content on the cloud, access it from anywhere, and share it with others.
YouTube
Watch or create videos and share them with others.
Photos
Search for, manage, and edit all your photos and videos from various sources in one place.
Google
Search quickly for items on the Internet or your device.
Duo
Make a simple video call.
169
Settings
Introduction
Customise device settings. You can make your device more personalised by configuring
various setting options.
Launch the
Settings
app.
To search for settings by entering keywords, tap .
Connections
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap
Connections
.
•
Wi-Fi
: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or
other network devices. Refer to Wi-Fi for more information.
•
Bluetooth
: Use Bluetooth to exchange data or media files with other Bluetooth-enabled
devices. Refer to Bluetooth for more information.
•
NFC and payment
: Set the device to allow you to read near field communication (NFC)
tags that contain information about products. You can also use this feature to make
payments and buy tickets for transportation or events after downloading the required
apps. Refer to NFC and payment for more information.
•
Flight mode
: Set the device to disable all wireless functions on your device. You can use
only non-network services.
Follow the regulations provided by the airline and the instructions of aircraft
personnel. In cases where it is allowed to use the device, always use it in flight
mode.
•
Mobile networks
: Configure your mobile network settings.
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170
•
Data usage
: Keep track of your data usage amount and customise the settings for the
limitation. Set the device to automatically disable the mobile data connection when the
amount of mobile data you have used reaches your specified limit.
You can activate the data saver feature to prevent some apps running in the background
from sending or receiving data. Refer to Data saver for more information.
You can also select apps to always use the mobile data even when your device is
connected to a Wi-Fi network. Refer to Mobile data only apps for more information.
•
SIM card manager
(dual SIM models): Activate your SIM or USIM cards and customise the
SIM card settings. Refer to SIM card manager (dual SIM models) for more information.
•
Mobile Hotspot and Tethering
: Use the device as a mobile hotspot to share the
device’s mobile data connection with other devices when the network connection is not
available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot
and Tethering for more information.
•
More connection settings
: Customise settings to control other features. Refer to More
connection settings for more information.
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
Connecting to a Wi-Fi network
1 On the Settings screen, tap
Connections
→
Wi-Fi
and tap the switch to activate it.
2 Select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon. Enter the password and tap
Connect
.
•
Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device from connecting to the network automatically, tap next to the network
and tap the
Auto reconnect
switch to deactivate it.
•
If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
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171
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1 On the Settings screen, tap
Connections
→
Wi-Fi
and tap the switch to activate it.
2 Tap
→
Wi-Fi Direct
.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
3 Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct connection
request.
Sending and receiving data
You can share data, such as contacts or media files, with other devices. The following actions
are an example of sending an image to another device.
1 Launch the
Gallery
app and select an image.
2 Tap
→
Wi-Fi Direct
and select a device to transfer the image to.
3 Accept the Wi-Fi Direct connection request on the other device.
If the devices are already connected, the image will be sent to the other device without
the connection request procedure.
Ending the device connection
1 On the Settings screen, tap
Connections
→
Wi-Fi
.
2 Tap
→
Wi-Fi Direct
.
The device displays the connected devices in the list.
3 Tap the device name to disconnect the devices.
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172
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
•
Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
•
Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
•
Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
•
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes). Samsung is
not responsible for the repercussion of illegal use of the Bluetooth feature.
Pairing with other Bluetooth devices
1 On the Settings screen, tap
Connections
→
Bluetooth
and tap the switch to activate it.
The detected devices will be listed.
2 Select a device to pair with.
If the device you want to pair with is not on the list, set the device to enter Bluetooth
pairing mode. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
3 Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth connection
request.
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173
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
1 Launch the
Gallery
app and select an image.
2 Tap
→
Bluetooth
and select a device to transfer the image to.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
3 Accept the Bluetooth connection request on the other device.
Unpairing Bluetooth devices
1 On the Settings screen, tap
Connections
→
Bluetooth
.
The device displays the paired devices in the list.
2 Tap next to the device name to unpair.
3 Tap
Unpair
.
NFC and payment
Your device allows you to read near field communication (NFC) tags that contain information
about products. You can also use this feature to make payments and buy tickets for
transportation or events after downloading the required apps.
The device contains a built-in NFC antenna. Handle the device carefully to avoid
damaging the NFC antenna.
Reading information from NFC tags
Use the NFC feature to read product information from NFC tags.
1 On the Settings screen, tap
Connections
and tap the
NFC and payment
switch to
activate it.
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174
2 Place the NFC antenna area on the back of your device near an NFC tag.
The information from the tag appears.
Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will
not read NFC tags or receive data.
Making payments with the NFC feature
Before you can use the NFC feature to make payments, you must register for the mobile
payment service. To register or get more information about the service, contact your service
provider.
1 On the Settings screen, tap
Connections
and tap the
NFC and payment
switch to
activate it.
2 Touch the NFC antenna area on the back of your device to the NFC card reader.
To set the default payment app, open the Settings screen and tap
Connections
→
NFC and
payment
→
Tap and pay
→
PAYMENT
, and then select an app.
The payment services list may not include all available payment apps.
Settings
175
Sending data with the NFC feature
Transfer data, such as images or contacts, with other devices by touching your device’s NFC
antenna to the other device’s NFC antenna.
1 On the Settings screen, tap
Connections
→
NFC and payment
and tap the switch to
activate it.
2 Tap the
Android Beam
switch to activate it.
3 Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.
4 When
Touch to beam.
appears on the screen, tap your device’s screen to send the item.
If both devices try to send data simultaneously, the file transfer may fail.
Data saver
Reduce your data usage by preventing some apps running in the background from sending
or receiving data.
On the Settings screen, tap
Connections
→
Data usage
→
Data saver
and tap the switch to
activate it.
When the data saver feature is activated, the icon will appear on the status bar.
Data saver feature
activated
To select apps to use data without restriction, tap
Allow app while Data saver on
and
select apps.
Settings
176
Mobile data only apps
Select apps to always use the mobile data even when your device is connected to a Wi-Fi
network.
For example, you can set the device to use only mobile data for apps that you want to keep
secure or streaming apps that can be disconnected. Even if you do not deactivate the Wi-Fi
feature, the apps will launch using the mobile data.
On the Settings screen, tap
Connections
→
Data usage
→
Mobile data only apps
, tap the
switch to activate it, and then tap the switches next to the apps you want.
You may incur additional charges when using this feature.
SIM card manager (dual SIM models)
Activate your eSIM or nano-SIM card and customise the SIM card settings. Refer to Using the
eSIM and nano-SIM card (dual SIM models) for more information.
On the Settings screen, tap
Connections
→
SIM card manager
.
•
Calls
: Select the eSIM or nano-SIM card for voice calls.
•
Text messages
: Select the eSIM or nano-SIM card for messaging.
•
Mobile data
: Select the eSIM or nano-SIM card for data services.
•
Confirm SIM card for calls
: Set the device to ask to use the eSIM or nano-SIM card for the
next call when you make a call without using your preferred eSIM or nano-SIM card for
calls.
•
Dual SIM always on
: Set the device to allow incoming calls from the eSIM or nano-SIM
card that is not being used during a call.
When this feature is enabled, you may incur additional charges for call forwarding
depending on the region or service provider.
Settings
177
Mobile Hotspot and Tethering
Use the device as a mobile hotspot to share the device’s mobile data connection with other
devices when the network connection is not available. Connections can be made via Wi-Fi,
USB, or Bluetooth.
On the Settings screen, tap
Connections
→
Mobile Hotspot and Tethering
.
You may incur additional charges when using this feature.
•
Mobile Hotspot
: Use the mobile hotspot to share the device’s mobile data connection
with computers or other devices.
•
Bluetooth tethering
: Use Bluetooth tethering to share the device’s mobile data
connection with computers or other devices via Bluetooth.
•
USB tethering
: Use USB tethering to share the device’s mobile data connection with
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.
Using the mobile hotspot
Use your device as a mobile hotspot to share your device’s mobile data connection with other
devices.
1 On the Settings screen, tap
Connections
→
Mobile Hotspot and Tethering
→
Mobile
Hotspot
.
2 Tap the switch to activate it.
The icon appears on the status bar. Other devices can find your device in the Wi-Fi
networks list.
To set a password for the mobile hotspot, tap
→
Configure Mobile Hotspot
and select
the level of security. Then, enter a password and tap
Save
.
Settings
178
3 On the other device’s screen, search for and select your device from the Wi-Fi networks
list.
To connect without entering the password, tap and scan the QR code with the other
device.
If the mobile hotspot is not found, on your device, set
Band
to
2.4 GHz
, tap
→
Configure Mobile Hotspot
, and then deselect
Hide my device
.
4 On the connected device, use the device’s mobile data connection to access the Internet.
Auto Hotspot
You can share your device’s mobile data connection with other devices signed in to your
Samsung account without entering a password.
Tap the
Auto Hotspot
switch to activate it.
More connection settings
Customise settings to control other connection features.
On the Settings screen, tap
Connections
→
More connection settings
.
•
Nearby device scanning
: Set the device to scan for nearby devices to connect to.
•
Printing
: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
•
MirrorLink
: Use the MirrorLink feature to control your device’s MirrorLink apps on the
vehicle’s head unit monitor. Refer to MirrorLink for more information.
•
VPN
: Set up virtual private networks (VPNs) on your device to connect to a school or
company’s private network.
•
Private DNS
: Set the device to use the security enhanced private DNS.
•
Ethernet
: When you connect an Ethernet adaptor, you can use a wired network and
configure network settings.
Settings
179
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
1 On the Settings screen, tap
Connections
→
More connection settings
→
Printing
→
Download plugin
.
2 Search for a printer plug-in in
Play Store
.
3 Select a printer plug-in and install it.
4 Select the installed printer plug-in.
The device will automatically search for printers that are connected to the same Wi-Fi
network as your device.
5 Select a printer to add.
To add printers manually, tap
→
Add printer
.
Printing content
While viewing content, such as images or documents, access the options list, tap
Print
→
→
All printers...
, and then select a printer.
Printing methods may vary depending on the content type.
Settings
180
MirrorLink
You can display your device’s screen on the vehicle’s head unit monitor.
Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s
head unit monitor.
On the Settings screen, tap
Connections
→
More connection settings
→
MirrorLink
.
Your device is compatible with vehicles that support MirrorLink version 1.1 or higher.
Connecting your device to a vehicle via MirrorLink
When using this feature for the first time, connect the device to a Wi-Fi or mobile network.
1 Pair your device with a vehicle via Bluetooth.
Refer to Pairing with other Bluetooth devices for more information.
2 Connect your device to the vehicle using a USB cable.
When they are connected, access your device’s MirrorLink apps on the head unit monitor.
Ending the MirrorLink connection
Unplug the USB cable from your device and the vehicle.
Sounds and vibration
Options
Change settings for various sounds on the device.
On the Settings screen, tap
Sounds and vibration
.
•
Sound mode
: Set the device to use sound mode, vibration mode, or silent mode.
•
Vibrate while ringing
: Set the device to vibrate and play a ringtone for incoming calls.
•
Temporary mute
: Set the device to use silent mode for a certain period.
•
Ringtone
: Change the call ringtone.
•
Notification sound
: Change the notification sound.
Settings
181
•
System sound
: Change the sound to use for certain actions, such as charging the device.
•
Volume
: Adjust the device’s volume level.
•
Vibration pattern
: Select a vibration pattern.
•
Vibration intensity
: Adjust the force of the vibration notification.
•
System sound/vibration control
: Set the device to sound or vibrate for actions, such as
controlling the touchscreen.
•
Sound quality and effects
: Set the device’s sound quality and effects. Refer to Dolby
Atmos (surround sound) for more information.
•
Separate app sound
: Set the device to play media sound from a specific app separately
on the other audio device. Refer to Separate app sound for more information.
Dolby Atmos (surround sound)
Select a surround sound mode optimised for various types of audio, such as movies, music,
and voice. With Dolby Atmos, you can experience moving audio sounds that flow all around
you.
On the Settings screen, tap
Sounds and vibration
→
Sound quality and effects
→
Dolby
Atmos
, tap the switch to activate it, and then select a mode.
Separate app sound
Set the device to play media sound from a specific app on the connected Bluetooth speaker
or headset separate from the sound of other apps.
For example, you can listen to the Navigation app through your device’s speaker while
listening to playback from the Music app through the vehicle’s Bluetooth speaker.
1 On the Settings screen, tap
Sounds and vibration
→
Separate app sound
and tap the
switch to activate it.
2 Select an app to play media sounds separately and tap the Back button.
3 Select a device for playing the selected app’s media sound.
Settings
182
Notifications
Options
Change the notification settings.
On the Settings screen, tap
Notifications
.
•
Suggest actions and replies
: Set the device to suggest actions and replies for
notifications.
•
Show snooze option
: Set whether to show the snooze option.
•
App icon badges
: Change the settings for app icon badges. Refer to App icon badges for
more information.
•
Status bar
: Set how to display notification icons and whether to show the remaining
battery percentage on the status bar.
•
Do not disturb
: Set the device to mute all sounds except for allowed exceptions.
•
Recently sent
: View the apps that received recent notifications and change the
notification settings. To customise notification settings for more apps, tap
See all
→
→
All
and select an app from the apps list.
App icon badges
You can set the device to display a number or dot badge on apps that have notifications. You
can also set it to display no badges.
1 On the Settings screen, tap
Notifications
→
App icon badges
and tap the switch to
activate it.
2 Select an option under
Badge style
.
If you activate the
Notifications on app icons
feature, you can view the notification by
tapping and holding the app icon.
Settings
183
Display
Options
Change the display and the Home screen settings.
On the Settings screen, tap
Display
.
•
Light
/
Dark
: Activate or deactivate dark mode.
•
Dark mode settings
: Reduce eye strain by applying the dark theme when using the
device at night or in a dark place. Refer to Dark mode settings for more information.
•
Brightness
: Adjust the brightness of the display.
•
Adaptive brightness
: Set the device to keep track of your brightness adjustments and
apply them automatically in similar lighting conditions.
•
Motion smoothness
: Change the refresh rate of the screen. When a high refresh rate
is set, the screen will scroll more smoothly. Refer to Motion smoothness for more
information.
•
Blue light filter
: Activate the blue light filter and change the filter settings. Refer to Blue
light filter for more information.
•
Screen mode
: Change the screen mode to adjust the display’s colour and contrast. Refer
to Changing the screen mode or adjusting the display colour for more information.
•
Font size and style
: Change the font size and style. Refer to Font size and style for more
information.
•
Screen zoom
: Change the screen zoom setting.
•
Screen resolution
: Change the screen resolution. Refer to Screen resolution for more
information.
•
Full screen apps
: Select apps to use with the full screen aspect ratio. You can also set the
device to hide the front camera from the screen.
•
Screen timeout
: Set the length of time the device waits before turning off the display’s
backlight.
•
Home screen
: Configure settings for the Home screen, such as the screen grid or layout.
•
Easy mode
: Switch to easy mode to display larger icons and apply a simpler layout to the
Home screen.
Settings
184
•
Edge screen
: Change the settings for the Edge screen. Refer to Edge screen for more
information.
•
Navigation bar
: Change the navigation bar settings. Refer to Navigation bar (soft
buttons) for more information.
•
Accidental touch protection
: Set the device to prevent the screen from detecting touch
input when it is in a dark place, such as a pocket or bag.
•
Touch sensitivity
: Increase the touch sensitivity of the screen for use with screen
protectors.
•
Show charging information
: Set the device to display the remaining battery percentage
and the estimated time until it is fully charged when the screen is off.
•
Screensaver
: Set the device to launch a screensaver when the device is charging. Refer to
Screensaver for more information.
Dark mode settings
Reduce eye strain by applying the dark theme when using the device at night or in a dark
place.
•
The dark theme may not be applied in some apps.
•
You can quickly activate or deactivate dark mode on the notification panel. Open
the notification panel, swipe downwards, and then tap (
Dark mode
).
1 On the Settings screen, tap
Display
and tap
Dark
to activate it.
2 To set the schedule to apply dark mode to the screen, tap
Dark mode settings
, tap the
Turn on as scheduled
switch to activate it, and then select an option.
•
Sunset to sunrise
: Set the device to turn on dark mode at night and turn it off in the
morning based on your current location.
•
Custom schedule
: Set a specific time to turn on and off dark mode.
Settings
185
Motion smoothness
The refresh rate is the number of times the screen is refreshed every second. Use a high
refresh rate to prevent the screen from flickering when switching between screens. The
screen will scroll more smoothly. When you select a standard refresh rate, you can use the
battery longer.
1 On the Settings screen, tap
Display
→
Motion smoothness
.
2 Select a refresh rate.
•
High refresh rate (120 Hz)
: Use a high refresh rate for the screen to switch more
smoothly.
•
Standard refresh rate (60 Hz)
: Use a standard refresh rate in normal situations to
conserve battery power.
Blue light filter
Reduce eye strain by limiting the amount of blue light emitted by the screen.
1 On the Settings screen, tap
Display
→
Blue light filter
and tap the
Turn on now
switch
to activate it.
2 Drag the adjustment bar to adjust the filter’s opacity.
3 To set the schedule to apply the blue light filter to the screen, tap the
Turn on as
scheduled
switch to activate it and select an option.
•
Sunset to sunrise
: Set the device to apply the blue light filter at night and turn it off in
the morning based on your current location.
•
Custom schedule
: Set a specific time to apply the blue light filter.
Settings
186
Changing the screen mode or adjusting the display colour
Change the screen mode or adjust the display colour to your preference.
Changing the screen mode
On the Settings screen, tap
Display
→
Screen mode
and select a mode you want.
•
Vivid
: This optimises the colour range, saturation, and sharpness of your display. You can
also adjust the display colour balance by colour value.
•
Natural
: This adjusts the screen to a natural tone.
•
You can adjust the display colour only in
Vivid
mode.
•
Vivid
mode may not be compatible with third-party apps.
•
You cannot change the screen mode while applying the blue light filter.
Optimising the full screen colour balance
Optimise the display colour by adjusting the colour tones to your preference.
On the Settings screen, tap
Display
→
Screen mode
→
Vivid
and adjust the colour
adjustment bar under
White balance
.
When you drag the colour adjustment bar towards
Cool
, the blue colour tone will increase.
When you drag the bar towards
Warm
, the red colour tone will increase.
Adjusting the screen tone by colour value
Increase or lower certain colour tones by adjusting the Red, Green, or Blue value individually.
1 On the Settings screen, tap
Display
→
Screen mode
→
Vivid
.
2 Tap
Advanced settings
.
3 Adjust the
R
(Red),
G
(Green), or
B
(Blue) colour bar to your preference.
The screen tone will be adjusted.
Settings
187
Font size and style
Change the font size and style.
1 On the Settings screen, tap
Display
→
Font size and style
.
2 Change the font style and boldness setting and drag the adjustment bar under
Font size
to change the size.
Screen resolution
Change the screen resolution. It is set to FHD+ by default. Higher resolutions make the
display more vivid, however they will consume more battery power.
1 On the Settings screen, tap
Display
→
Screen resolution
.
2 Select a resolution option and tap
Apply
.
Some currently running apps may close when you change the resolution.
Screensaver
You can set to display images as a screensaver when the screen turns off automatically. The
screensaver will be displayed when the device is charging.
1 On the Settings screen, tap
Display
→
Screensaver
.
2 Select an option.
If you select
Photo Frame
or
Photos
, a slideshow with selected images will start. If you
select
Photo Table
, selected images will appear as small cards and overlap.
3 Tap to select albums for displaying images.
Settings
188
4 When you are finished, tap the Back button.
To preview the selected option, tap
Preview
.
When you tap the screen while your screensaver is displayed, the screen will turn on.
Wallpaper
Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap
Wallpaper
.
Themes
Apply various themes to the device to change the visual elements of the Home screen, locked
screen, and icons.
On the Settings screen, tap
Themes
.
•
Themes
: Change the device’s theme.
•
Wallpapers
: Change the wallpaper settings for the Home screen and the locked screen.
•
Icons
: Change the icon style.
•
AODs
: Select an image to display on the Always On Display.
Lock screen
Options
Change the settings for the locked screen.
On the Settings screen, tap
Lock screen
.
The available options may vary depending on the screen lock method selected.
•
Screen lock type
: Change the screen lock method.
•
Smart Lock
: Set the device to unlock itself when trusted locations or devices are
detected. Refer to Smart Lock for more information.
Settings
189
•
Secure lock settings
: Change screen lock settings for the selected lock method.
•
Always On Display
: Set the device to display information while the screen is turned off.
Refer to Always On Display for more information.
•
Wallpaper services
: Set the device to use wallpaper services such as Dynamic Lock
screen.
•
Clock style
: Change the type and colour of the clock on the locked screen.
•
Roaming clock
: Change the clock to show both the local and home time zones on the
locked screen when roaming.
•
FaceWidgets
: Change the settings of the items displayed on the locked screen.
•
Contact information
: Set the device to show contact information, such as your email
address, on the locked screen.
•
Notifications
: Set how to show notifications on the locked screen.
•
Shortcuts
: Select apps to display shortcuts to them on the locked screen.
•
About Lock screen
: View the Lock screen version and legal information.
Smart Lock
You can set the device to unlock itself and remain unlocked when trusted locations or devices
are detected.
For example, if you have set your home as a trusted location, when you get home your device
will detect the location and automatically unlock itself.
•
This feature will be available to use after you set a screen lock method.
•
If you do not use your device for four hours or when you turn on the device, you
must unlock the screen using the pattern, PIN, or password you set.
1 On the Settings screen, tap
Lock screen
→
Smart Lock
.
2 Unlock the screen using the preset screen lock method.
3 Select an option and follow the on-screen instructions to complete the setup.
Settings
190
Biometrics and security
Options
Change the settings for securing the device.
On the Settings screen, tap
Biometrics and security
.
•
Face recognition
: Set the device to unlock the screen by recognising your face. Refer to
Face recognition for more information.
•
Fingerprints
: Register your fingerprints to unlock the screen. Refer to Fingerprint
recognition for more information.
•
Biometrics preferences
: Change the settings for biometric data.
•
Biometrics security patch
: View the version of the biometrics security patch and check
for updates.
•
Google Play Protect
: Set the device to check for harmful apps and behaviour and warn
about potential harm and remove them.
•
Find My Mobile
: Activate or deactivate the Find My Mobile feature. Access the Find My
Mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
•
Security update
: View the version of your device’s software and check for updates.
•
Google Play system update
: View the Google Play system version and check for updates.
•
Samsung Pass
: Verify your identity easily and securely via your biometric data. Refer to
Samsung Pass for more information.
•
Samsung Blockchain Keystore
: Manage your blockchain private key safely.
(Galaxy S20 Ultra 5G, S20 Ultra)
•
Install unknown apps
: Set the device to allow the installation of apps from unknown
sources.
•
Secure Folder
: Create a secure folder to protect your private content and apps from
others. Refer to Secure Folder for more information.
•
Secure Wi-Fi
: Set the device to protect your data while using unsecured Wi-Fi networks.
Refer to Secure Wi-Fi for more information.
This feature may not be available depending on the Wi-Fi network, region, or
service provider.
Settings
191
•
Encrypt or decrypt SD card
: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the
device will not be able to read your encrypted files. Disable this setting before
resetting the device.
•
Other security settings
: Configure additional security settings.
Face recognition
You can set the device to unlock the screen by recognising your face.
•
If you use your face as a screen lock method, your face cannot be used to unlock
the screen for the first time after turning on the device. To use the device, you must
unlock the screen using the pattern, PIN, or password you set when registering the
face. Be careful not to forget your pattern, PIN, or password.
•
If you change the screen lock method to
Swipe
or
None
, which are not secure, all
of your biometric data will be deleted. If you want to use your biometric data in
apps or features, you must register your biometric data again.
Precautions for using face recognition
Before using the face recognition to unlock your device, keep the following precautions in
mind.
•
Your device could be unlocked by someone or something that looks like your image.
•
Face recognition is less secure than Pattern, PIN, or Password.
For better face recognition
Consider the following when using face recognition:
•
Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or
heavy makeup
•
Ensure that you are in a well-lit area and that the camera lens is clean when registering
•
Ensure your image is not blurry for better match results
Settings
192
Registering your face
For better face registration, register your face indoors and out of direct sunlight.
1 On the Settings screen, tap
Biometrics and security
→
Face recognition
.
2 Read the on-screen instructions and tap
Continue
.
3 Set a screen lock method.
4 Select whether you are wearing glasses or not and tap
Continue
.
5 Hold the device with the screen facing towards you and look at the screen.
6 Position your face inside the frame on the screen.
The camera will scan your face.
•
If unlocking the screen with your face is not working properly, tap
Remove face
data
to remove your registered face and register your face again.
•
To enhance the face recognition, tap
Add alternative look
and add an alternate
appearance.
Settings
193
Deleting the registered face data
You can delete face data that you have registered.
1 On the Settings screen, tap
Biometrics and security
→
Face recognition
.
2 Unlock the screen using the preset screen lock method.
3 Tap
Remove face data
→
Remove
.
Once the registered face is deleted, all the related features will also be deactivated.
Unlocking the screen with your face
You can unlock the screen with your face instead of using a pattern, PIN, or password.
1 On the Settings screen, tap
Biometrics and security
→
Face recognition
.
2 Unlock the screen using the preset screen lock method.
3 Tap the
Face unlock
switch to activate it.
•
If you want to set the device to unlock the screen without swiping on the
locked screen after recognising your face, tap the
Stay on Lock screen
switch to
deactivate it.
•
If you want to reduce the possibility of recognising faces in photos or videos,
tap the
Faster recognition
switch to deactivate it. This may decrease the face
recognition speed.
•
If you want to set your device to recognise your face only when your eyes are open,
tap the
Require open eyes
switch to activate it.
•
If you want to increase the recognition rate in a dark place, tap the
Brighten screen
switch to activate it.
4 On the locked screen, look at the screen.
When your face is recognised, you can unlock the screen without using any additional
screen lock method. If your face is not recognised, use the preset screen lock method.
Settings
194
Fingerprint recognition
In order for fingerprint recognition to function, your fingerprint information needs to be
registered and stored in your device. After registering, you can set the device to use your
fingerprint for the features below:
•
Screen lock
•
Secure Folder
•
This feature may not be available depending on the region or service provider.
•
Fingerprint recognition uses the unique characteristics of each fingerprint to
enhance the security of your device. The likelihood of the fingerprint sensor
confusing two different fingerprints is very low. However, in rare cases where
separate fingerprints are very similar the sensor may recognise them as identical.
•
Your device comes with a screen protector attached. If you replace it, make sure the
new protector allows for use of the ultrasonic fingerprint sensor. However, a screen
protector may not be attached depending on the region or service provider.
•
If you use your fingerprint as a screen lock method, your fingerprint cannot be
used to unlock the screen for the first time after turning on the device. To use
the device, you must unlock the screen using the pattern, PIN, or password you
set when registering the fingerprint. Be careful not to forget your pattern, PIN, or
password.
•
If your fingerprint is not recognised, unlock the device using the pattern, PIN,
or password you set when registering the fingerprint, and then re-register your
fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to
use the device if you do not reset it. Samsung is not responsible for any data loss or
inconvenience caused by forgotten unlock codes.
•
If you change the screen lock method to
Swipe
or
None
, which are not secure, all
of your biometric data will be deleted. If you want to use your biometric data in
apps or features, you must register your biometric data again.
Settings
195
For better fingerprint recognition
When you scan your fingerprints on the device, be aware of the following conditions that
may affect the feature’s performance:
•
The device may not recognise fingerprints that are affected by wrinkles or scars.
•
The device may not recognise fingerprints from small or thin fingers.
•
To improve recognition performance, register fingerprints of the hand used most often to
perform tasks on the device.
•
Your device has a built-in fingerprint recognition sensor at the bottom centre of
the screen. Ensure that the screen protector or the touchscreen on the fingerprint
recognition sensor area is not scratched or damaged by objects, such as coins, keys, pens,
and necklaces.
•
Ensure that the fingerprint recognition sensor area at the bottom centre of the screen
and your fingers are clean and dry.
•
If you bend your finger or use a fingertip, the device may not recognise your fingerprints.
Press the screen so that your fingertip spreads over the wide surface of the fingerprint
recognition area.
Registering fingerprints
1 On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2 Read the on-screen instructions and tap
Continue
.
3 Set a screen lock method.
4 Read the screen covers and protectors instructions and tap
OK
.
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196
5 Place your finger on the fingerprint recognition sensor at the bottom of the screen. After
the device detects your finger, lift it up and place it on the fingerprint recognition sensor
again.
Repeat this action until the fingerprint is registered.
6 When you are finished registering your fingerprints, tap
Done
.
Checking registered fingerprints
You can check whether your fingerprint is registered by placing your finger on the fingerprint
recognition sensor.
1 On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2 Unlock the screen using the preset screen lock method.
3 Tap
Check added fingerprints
.
4 Place your finger on the fingerprint recognition sensor.
The recognition result will be displayed.
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197
Deleting registered fingerprints
You can delete registered fingerprints.
1 On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2 Unlock the screen using the preset screen lock method.
3 Select a fingerprint to delete and tap
Remove
.
Unlocking the screen with your fingerprints
You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.
1 On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2 Unlock the screen using the preset screen lock method.
3 Tap the
Fingerprint unlock
switch to activate it.
4 On the locked screen, place your finger on the fingerprint recognition sensor and scan
your fingerprint.
Changing the fingerprint recognition icon setting
Set the device to show or hide the fingerprint recognition icon when you tap the screen while
the screen is turned off.
1 On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2 Unlock the screen using the preset screen lock method.
3 Tap
Show icon when screen is off
and select an option.
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198
Samsung Pass
Register your biometric data to Samsung Pass and easily verify your identity when using
services which require your login or personal information.
•
To use this feature, your device must be connected to a Wi-Fi or mobile network.
•
To use this feature, you must sign in to your Samsung account. Refer to Samsung
account for more information.
•
The website sign-in feature is only available for websites that you access via the
Internet
app. Some websites may not support this feature.
•
Registered biometric data and saved payment card information are only saved to
your device and are not synced with other devices or servers.
Registering Samsung Pass
Before using Samsung Pass, register your biometric data to Samsung Pass.
On the Settings screen, tap
Biometrics and security
→
Samsung Pass
. Follow the on-screen
instructions to complete the setup.
Verifying the Samsung account password
You can use your registered biometric data to verify your identity instead of entering your
Samsung account password when, for example, you purchase content from
Galaxy Store
.
On the Samsung Pass main screen, tap
→
Settings
→
Account and syncing
, and then tap
the
Verify with Samsung Pass
switch to activate it.
Using Samsung Pass to sign in to websites
You can use Samsung Pass to easily sign in to websites that support ID and password autofill.
1 Open a website that you want to sign in to.
2 Enter your ID and password, and then tap the website’s sign in button.
3 When a pop-up window asking whether you want to save the sign-in information
appears, tick
Sign in with Samsung Pass
and tap
Remember
.
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199
Using Samsung Pass to sign in to apps
You can use Samsung Pass to easily sign in to apps that support ID and password autofill.
1 Open an app that you want to sign in to.
2 Enter your ID and password, and then tap the app’s sign in button.
3 When a pop-up window asking whether you want to save the sign-in information
appears, tap
Save
.
Managing sign-in information
View the list of websites and apps you have set to use Samsung Pass and manage your sign-in
information.
1 On the Samsung Pass main screen, tap
Sign-in
and select a website or app from the list.
2 Tap
Edit
and modify your ID, password, and the website’s or app’s name.
To delete your sign-in information, tap
Delete
.
Using Samsung Pass with websites and apps
When using websites or apps that support Samsung Pass, you can easily sign in with
Samsung Pass.
To see the list of websites and apps that support Samsung Pass, on the Samsung Pass main
screen, tap
→
Partners
. If there are no websites or apps that support Samsung Pass,
Partners
will not appear.
•
Available websites and apps may vary depending on the region or service provider.
•
Samsung is not responsible for any loss or inconvenience caused by signing in to
websites or apps via Samsung Pass.
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200
Entering your personal information automatically
You can use Samsung Pass to easily enter your personal information, such as your address or
payment card information, on apps that support autofill.
1 On the Samsung Pass main screen, tap
Autofill forms
and select an option.
2 Enter the information and tap
Save
.
You can now use the biometric data you registered to Samsung Pass when entering the
personal information automatically on supported apps.
Deleting your Samsung Pass data
You can delete your biometric data, sign-in information, and app data registered to Samsung
Pass.
•
Your agreement to the terms and conditions and your Samsung account will
remain active.
•
The Samsung Pass data on other devices signed in to your Samsung account will
not be deleted.
1 On the Samsung Pass main screen, tap
→
Settings
→
Delete data
.
2 Enter your Samsung account password and tap
OK
.
Your Samsung Pass data will be deleted.
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201
Secure Folder
Secure Folder protects your private content and apps, such as photos and contacts, from
being accessed by others. You can keep your private content and apps secure even when the
device is unlocked.
Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be
transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi
Direct. Attempting to customise the operating system or modifying software will
cause Secure Folder to be automatically locked and inaccessible. Before saving data in
Secure Folder, make sure to back up a copy of the data in another secure location.
To use Secure Folder, you must sign in to your Samsung account.
Setting up Secure Folder
1 Launch the
Settings
app and tap
Biometrics and security
→
Secure Folder
.
2 Agree to the terms and conditions of Secure Folder.
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202
3 Enter your Samsung account ID and password and tap
Sign in
.
4 Select a lock method to use for Secure Folder and follow the on-screen instructions to
complete the setup.
The Secure Folder screen will appear and the Secure Folder app icon () will be added
to the Apps screen.
To change the name or icon colour of Secure Folder, tap
→
Customise
.
•
When you launch the
Secure Folder
app, you must unlock the app using your
preset lock method.
•
If you forget your Secure Folder unlock code, you can reset it using your Samsung
account. Tap the button at the bottom of the locked screen, and enter your
Samsung account password.
Setting auto lock for Secure Folder
Set the device to automatically lock Secure Folder when it is not being used.
1 Launch the
Secure Folder
app and tap
→
Settings
→
Auto lock Secure Folder
.
2 Select a lock option.
To manually lock your Secure Folder, tap
→
Lock and exit
.
Moving content to Secure Folder
Move content, such as photos and videos, to Secure Folder. The following actions are an
example of moving an image from the default storage to Secure Folder.
1 Launch the
Secure Folder
app and tap
Add files
.
2 Tap
Images
, tick images to move, and then tap
Done
.
3 Tap
Move
.
The selected items will be deleted from the original folder and moved to Secure Folder.
To copy items, tap
Copy
.
The method for moving content may vary depending on the content type.
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203
Moving content from Secure Folder
Move content from Secure Folder to the corresponding app in the default storage. The
following actions are an example of moving an image from Secure Folder to the default
storage.
1 Launch the
Secure Folder
app and tap
Gallery
.
2 Select an image and tap
→
Move out of Secure Folder
.
The selected items will be moved to
Gallery
in the default storage.
Adding apps
Add an app to use in Secure Folder.
1 Launch the
Secure Folder
app and tap
Add apps
.
2 Tick one or more apps installed on the device and tap
Add
.
To install apps from
Play Store
or
Galaxy Store
, tap
Download from Play Store
or
Download from Galaxy Store
.
Removing apps from Secure Folder
Tap and hold an app to delete, and tap
Uninstall
.
Adding accounts
Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure
Folder.
1 Launch the
Secure Folder
app and tap
→
Settings
→
Accounts
→
Add account
.
2 Select an account service.
3 Follow the on-screen instructions to complete the account setup.
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204
Hiding Secure Folder
You can hide the Secure Folder shortcut from the Apps screen.
Launch the
Secure Folder
app, tap
→
Settings
, and then tap the
Show icon on Apps
screen
switch to deactivate it.
Alternatively, open the notification panel, swipe downwards, and then tap (
Secure
Folder
) to deactivate the feature.
Backing up and restoring Secure Folder
Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account
and restore them later.
Backing up data
1 Launch the
Secure Folder
app and tap
→
Settings
→
Backup and restore
.
2 Tap
Add account
and follow the on-screen instructions to complete signing in to your
Samsung account.
3 Tap
Back up Secure Folder data
.
4 Tick items you want to back up and tap
Back up
.
Data will be backed up to Samsung Cloud.
Restoring data
1 Launch the
Secure Folder
app and tap
→
Settings
→
Backup and restore
.
2 Tap
Restore
.
3 Tap to select a device to restore the data.
4 Tick items you want to restore and tap
Restore
.
Backed up data will be restored to your device.
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205
Uninstalling Secure Folder
You can uninstall Secure Folder, including the content and apps in it.
Launch the
Secure Folder
app and tap
→
Settings
→
More settings
→
Uninstall
.
To back up content before uninstalling Secure Folder, tick
Move media files out of Secure
Folder
and tap
Uninstall
. To access data backed up from Secure Folder, launch the
My Files
app and tap
Internal storage
→
Secure Folder
.
Notes saved in
Samsung Notes
will not be backed up.
Secure Wi-Fi
Secure Wi-Fi is a service that secures your Wi-Fi network connection. It encrypts data using
Wi-Fi networks and disables tracking apps and websites so that you can use Wi-Fi networks
safely. For example, when using an unsecure Wi-Fi network in public places, such as cafes
or airports, Secure Wi-Fi is automatically activated so that no one can hack your login
information or monitor your activity in apps and websites.
On the Settings screen, tap
Biometrics and security
→
Secure Wi-Fi
and follow the
on-screen instructions to complete the setup.
When Secure Wi-Fi is activated, the icon will appear on the status bar.
•
To use this feature, you must sign in to your Samsung account.
•
Using this feature may result in a slower Wi-Fi network speed.
•
This feature may not be available depending on the Wi-Fi network, region, or
service provider.
Selecting apps to protect using Secure Wi-Fi
Select apps to protect using Secure Wi-Fi so that you can safely protect data, such as your
password or your activity in apps, from being accessed by others.
Some apps may not support this feature.
On the Settings screen, tap
Biometrics and security
→
Secure Wi-Fi
→
Protected apps
and
tap the switches next to the apps you want to protect using Secure Wi-Fi.
Settings
206
Purchasing protection plan
You are provided with a free protection plan for Wi-Fi networks every month. You can also
purchase paid protection plans and have unlimited bandwidth protection for a limited time.
1 On the Settings screen, tap
Biometrics and security
→
Secure Wi-Fi
.
2 Tap
Protection plan
and select the plan you want.
For certain protection plans, you can transfer the protection plan to another device
signed in to your Samsung account.
3 Follow the on-screen instructions to complete the purchase.
Privacy
Change the settings for privacy.
On the Settings screen, tap
Privacy
.
•
Permission manager
: View the list of features and apps that have permission to use
them. You can also edit the permission settings.
•
Send diagnostic data
: Set the device to automatically send the device’s diagnostic and
usage information to Samsung.
•
Receive marketing information
: Set whether to receive Samsung marketing
information, such as special offers, membership benefits, and newsletters.
•
Samsung account privacy
: Manage personal data related to your Samsung account and
change the settings for Customisation Service.
•
Advanced
: Configure advanced settings for privacy.
Settings
207
Location
Change settings for location information permissions.
On the Settings screen, tap
Location
.
•
App permissions
: View the list of apps that have permission to access the device’s
location and edit the permission settings.
•
Improve accuracy
: Set the device to use the Wi-Fi or Bluetooth feature to increase the
accuracy of your location information, even when the features are deactivated.
•
Recent location requests
: View which apps request your current location information.
•
Location services
: View the location services your device is using.
Accounts and backup
Options
Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to
accounts, such as your Samsung account or Google account, or transfer data to or from other
devices via Smart Switch.
On the Settings screen, tap
Accounts and backup
.
•
Accounts
: Add your Samsung and Google accounts, or other accounts, to sync with.
•
Backup and restore
: Keep your personal information, app data, and settings safe on your
device. You can back up your sensitive information and access it later. You must sign in to
your Google or Samsung account to back up or restore data.
•
Samsung Cloud
: Manage the content that you want to store securely in Samsung Cloud.
Sync and back up your data and settings, and restore the previous device’s data and
settings even when you do not have it. Refer to Samsung Cloud for more information.
•
Smart Switch
: Launch Smart Switch and transfer data from your previous device. Refer to
Transferring data from your previous device (Smart Switch) for more information.
Regularly back up your data to a safe location, such as Samsung Cloud or a computer,
so that you can restore it if the data is corrupted or lost due to an unintended factory
data reset.
Settings
208
Samsung Cloud
Sync your device’s data with Samsung Cloud and view the data you have synced in each app.
You can also back up your device’s data to Samsung Cloud and restore it later.
To use Samsung Cloud, you must sign in to your Samsung account.
Syncing data
You can sync data saved in your device with Samsung Cloud and access it from other devices.
1 On the Settings screen, tap
Accounts and backup
→
Samsung Cloud
.
2 Tap
→
Settings
→
Sync and auto backup settings
→
Sync
.
3 Tap the switches next to the items you want to sync with.
•
You can check the saved data or change the settings by tapping
Gallery
,
Other
synced data
, or
Samsung Cloud Drive
.
•
When you connect your Samsung account and Microsoft account, you can sync
images and videos with Microsoft OneDrive.
Settings
209
Backing up data
You can back up your device’s data to Samsung Cloud.
1 On the Settings screen, tap
Accounts and backup
→
Samsung Cloud
→
Back up this
phone
.
2 Tick items you want to back up and tap
Back up
.
3 Tap
Done
.
•
Some data will not be backed up. To check which data will be backed up, on the
Settings screen, tap
Accounts and backup
→
Samsung Cloud
→
Back up this
phone
.
•
To view the backup data for other devices in your Samsung Cloud, on the Settings
screen, tap
Accounts and backup
→
Samsung Cloud
→
Restore data
→
, and
then select a device you want.
Restoring data
You can restore your backup data from Samsung Cloud to your device.
1 On the Settings screen, tap
Accounts and backup
→
Samsung Cloud
.
2 Tap
Restore data
→
and select a device you want.
3 Tick items you want to restore and tap
Restore
.
Google
Configure settings for some features provided by Google.
On the Settings screen, tap
Google
.
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210
Advanced features
Options
Activate advanced features and change the settings that control them.
On the Settings screen, tap
Advanced features
.
Excessive shaking or an impact to the device may cause an unintended input for
some features using sensors.
•
Side key
: Select an app or feature to launch using the Side key. Refer to Setting the Side
key for more information.
•
Bixby Routines
: Add routines to automate settings that you use repeatedly. The device
also suggests useful routines according to your frequent situations. Refer to Bixby
Routines for more information.
•
Call & text on other devices
: Use your device’s calling and messaging features on other
devices signed in to your Samsung account.
This feature may not be available depending on the region or service provider.
•
Link to Windows
: Instantly access data saved in your device on your computer. Refer to
Link to Windows for more information.
•
Smart pop-up view
: Select apps to view their notifications via pop-up windows. When
using this feature, you can quickly view the contents via pop-up windows by tapping the
icon on the screen.
This feature is only available in apps that support the Multi window feature.
•
Screenshots and screen recorder
: Change the settings for screenshots and screen
recorder.
•
Direct share
: Set the device to display the people you contacted on the sharing options
panel to allow you to share content directly.
•
Reduce animations
: Set the device to reduce the screen effects of certain actions, such as
opening or closing apps.
•
Motions and gestures
: Activate the motion feature and configure settings. Refer to
Motions and gestures for more information.
Settings
211
•
One-handed mode
: Activate one-handed operation mode for your convenience when
using the device with one hand.
This feature may not be available depending on the region or service provider.
•
Game Launcher
: Activate the Game Launcher. Refer to Game Launcher for more
information.
•
Dual Messenger
: Install the second app and use two separate accounts for the same
messenger app. Refer to Dual Messenger for more information.
•
Video enhancer
: Enhance the image quality of your videos to enjoy brighter and more
vivid colours.
This feature may not be available in some apps.
•
Send SOS messages
: Set the device to send help messages by pressing the Side key
three times.
Motions and gestures
Activate the motion feature and configure settings.
On the Settings screen, tap
Advanced features
→
Motions and gestures
.
•
Lift to wake
: Set the device to turn on the screen when you pick it up.
•
Double tap to wake
: Set the device to turn on the screen by double-tapping anywhere
on the screen while the screen is turned off.
•
Smart stay
: Set the device to prevent the display from turning off while you are looking
at it.
•
Smart alert
: Set the device to alert you if you have missed calls or new messages when
you pick up the device.
This feature may not work if the screen is turned on or the device is not on a flat
surface.
•
Easy mute
: Set the device to mute incoming calls or alarms by using palm motions or
facing the device’s screen downwards.
Settings
212
•
Palm swipe to capture
: Set the device to capture a screenshot when you swipe your
hand to the left or right across the screen. You can view the captured images in
Gallery
.
It is not possible to capture a screenshot while using some apps and features.
•
Swipe to call or send messages
: Set the device to make a call or send a message when
you swipe to the right or left on a contact or a phone number in the
Phone
or
Contacts
app.
Dual Messenger
Install the second app and use two separate accounts for the same messenger app.
1 On the Settings screen, tap
Advanced features
→
Dual Messenger
.
Supported apps will appear.
2 Tap the switch of an app to install the second app.
The second app will be installed. The second app’s icon will be displayed with . When
you receive notifications from the second app, the notifications will be displayed with
to distinguish them from the first app’s notifications.
Second app
•
The Dual Messenger feature may not be available depending on the app.
•
Some features of the app may be limited for the second app.
Uninstalling a second app
1 On the Settings screen, tap
Advanced features
→
Dual Messenger
.
2 Tap the switch of the app you want to uninstall and tap
Disable
or
Uninstall
.
All data related to the second app will be deleted.
If you uninstall the first app, the second app will also be deleted.
Settings
213
Digital Wellbeing and parental controls
Options
View the history of your device usage and use features to prevent your device from
interfering with your life. You can also set up parental controls for your children and manage
their digital use.
On the Settings screen, tap
Digital Wellbeing and parental controls
.
•
Digital Wellbeing
: View the daily usage history of your device. Refer to Digital Wellbeing
for more information.
•
Parental controls
: Manage your children’s digital use.
Digital Wellbeing
View the daily usage history of your device. You can also limit usage time or change the
notification settings for each app.
On the Settings screen, tap
Digital Wellbeing and parental controls
→
Digital Wellbeing
.
Number of unlocks
Number of notifications
The time the screen was on
Set goals.
Settings
214
Setting your goals
You can set goals for how long to use your device and how many times to unlock it a day.
1 On the Settings screen, tap
Digital Wellbeing and parental controls
.
2 Tap
Screen time goal
or
Unlock goal
under
Your goals
, set a goal, and then tap
Set
.
Setting timers for apps
You can limit the daily usage time for each app by setting a timer. When you reach the limit,
the app will be deactivated and you cannot use it.
1 On the Settings screen, tap
Digital Wellbeing and parental controls
→
App timers
.
2 Tap
No timer
next to the app you want and set the time.
Using focus mode
You can activate focus mode to avoid distractions from your device and stay focused on what
you want. While focus mode is on, you can only use default apps and the apps you allowed
exceptions for.
On the Settings screen, tap
Digital Wellbeing and parental controls
. Then tap the mode you
want to activate under
Focus mode
and tap
Start
.
Activating wind down mode
You can activate wind down mode to reduce eye strain before sleeping and prevent your
sleep from being disturbed.
1 On the Settings screen, tap
Digital Wellbeing and parental controls
→
Wind Down
.
2 To set the schedule to activate wind down mode, tap
Turn on as scheduled
, tap the
switch to activate it, and then set the days and time.
Settings
215
Device care
Introduction
The device care feature provides an overview of the status of your device’s battery, storage,
memory, and system security. You can also automatically optimise the device with a tap of
your finger.
Battery
Storage
Security
Memory
Optimising your device
On the Settings screen, tap
Device care
→
Optimise now
.
The quick optimisation feature improves device performance through the following actions.
•
Closing apps running in the background.
•
Managing abnormal battery usage.
•
Scanning for crashed apps and malware.
Settings
216
Using the auto optimisation feature
You can set the device to perform auto optimisation when your device is not in use. Tap
→
Advanced
→
Auto optimisation
and tap the switch to activate it. If you want to set the time
to perform auto optimisation, tap
Time
.
Battery
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap
Device care
→
Battery
.
•
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
•
You may not receive notifications from some apps that use power saving mode.
Power mode
Select a power mode that suits your device usage purposes.
Tap
Power mode
and select an option.
•
High performance
: The screen is as bright as possible and at maximum resolution. The
battery may drain quickly.
•
Optimised
: Optimised for a balance between the device’s performance and battery
usage.
•
Medium power saving
: Activate power saving mode to extend the battery’s usage time.
•
Maximum power saving
: In maximum power saving mode, the device decreases battery
consumption by activating dark mode and limiting the apps and features available.
Network connections, except for the mobile network, will be deactivated.
You can set the device to charge the battery more quickly. Tap
Charging
and tap the switches
next to the items you want.
Settings
217
Adaptive power saving
You can set the device to activate power saving mode automatically based on your usage
patterns and the remaining battery power.
Tap
Power mode
and tap the
Adaptive power saving
switch to activate it. Your device will
activate power saving mode based on the situation to extend the battery’s usage time.
Putting apps to sleep
You can save battery power by preventing apps that are running in the background from
using battery power when they are not being used. Tap
Battery usage
, select apps from the
apps list, and then tap the
Put app to sleep
switch to activate the feature.
Storage
Check the status of the used and available memory.
On the Settings screen, tap
Device care
→
Storage
.
•
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the
memory. The available capacity may change when you update the device.
•
You can view the available capacity of the internal memory in the Specification
section for your device on the Samsung website.
Managing the memory
To delete files or uninstall apps that you do not use any more, select a category. Then, tick
items to select and tap
Delete
or
Uninstall
.
Memory
On the Settings screen, tap
Device care
→
Memory
.
To speed up your device by stopping apps running in the background, tick apps from the
apps list, and tap
Clean now
.
Security
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap
Device care
→
Security
→
Scan phone
.
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218
Apps
Manage the device’s apps and change their settings. You can view the apps’ usage
information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the Settings screen, tap
Apps
.
General management
Customise your device’s system settings or reset the device.
On the Settings screen, tap
General management
.
•
Language and input
: Select device languages and change settings, such as keyboards
and voice input types. Some options may not be available depending on the selected
language. Refer to Adding device languages for more information.
•
Date and time
: Access and alter the settings to control how the device displays the time
and date.
If the battery remains fully discharged, the time and date is reset.
•
Contact us
: Ask questions or view frequently asked questions.
•
Reset
: Reset your device’s settings or perform a factory data reset. You can reset all your
settings, or only network settings, or accessibility settings. You can also set the device to
restart at a preset time for device optimisation.
Adding device languages
You can add languages to use on your device.
1 On the Settings screen, tap
General management
→
Language and input
→
Language
→
Add language
.
To view all the languages that can be added, tap
→
All languages
.
2 Select a language to add.
Settings
219
3 To set the selected language as the default language, tap
Set as default
. To keep the
current language setting, tap
Keep current
.
The selected language will be added to your languages list. If you changed the default
language, the selected language will be added to the top of the list.
To change the default language from your languages list, select the language you want and
tap
Apply
. If an app does not support the default language, the next supported language in
the list will be used.
Accessibility
Configure various settings to improve accessibility to the device. Refer to Accessibility for
more information.
On the Settings screen, tap
Accessibility
.
Software update
Update your device’s software via the firmware over-the-air (FOTA) service. You can also
schedule software updates.
On the Settings screen, tap
Software update
.
If emergency software updates are released for your device’s security and to block
new types of security threats, they will be installed automatically without your
agreement.
•
Download and install
: Check for and install updates manually.
•
Auto download over Wi-Fi
: Set the device to download updates automatically when
connected to a Wi-Fi network.
•
Last update
: View information about the last software update.
Security updates information
Security updates are provided to strengthen the security of your device and protect your
personal information. For security updates for your model, visit security.samsungmobile.com.
The website supports only some languages.
Settings
220
About phone
Access your device’s information.
On the Settings screen, tap
About phone
.
To change your device’s name, tap
Edit
.
•
Status
: View various device information, such as the SIM card status, Wi-Fi MAC address,
and serial number.
•
Legal information
: View legal information related to the device, such as safety
information and the open source licence.
•
Software information
: View the device’s software information, such as its operating
system version and firmware version.
•
Battery information
: View the device’s battery status and information.
221
Appendix
Accessibility
About Accessibility
Improve accessibility with features that make the device easier to use for users who have
impaired vision, hearing, and reduced dexterity.
Launch the
Settings
app and tap
Accessibility
. You can check the accessibility feature you are
using at the top of the screen. Tap to view features you are currently using or tap
Turn off
to disable the features quickly.
Voice Assistant (Voice feedback)
Activating or deactivating Voice Assistant
When you activate Voice Assistant, the device will start voice feedback. When you tap the
selected feature once, the device will read the text on the screen aloud. Tapping the feature
twice will activate the feature.
Launch the
Settings
app, tap
Accessibility
→
Screen reader
, tap the
Voice Assistant
switch,
tap
Allow
, and then tap the selected area twice to activate the feature.
To deactivate Voice Assistant, tap the switch and tap anywhere on the screen twice quickly.
To view how to use Voice Assistant, tap
Tutorial
.
Some features are not available while you are using Voice Assistant.
Appendix
222
Controlling the screen with finger gestures
You can use various finger gestures to control the screen while you are using Voice Assistant.
One finger gestures
•
Tapping: Read aloud the item under your finger. To explore the screen, place a finger on
the screen and move it on the screen.
•
Tapping twice: Open the selected item. While selected items are read aloud, when you
hear the item you want, release your finger from the item. Then, tap anywhere on the
screen twice quickly.
•
Double-tapping and holding the screen: Move an item or access an available option.
•
Swiping to the left: Read the previous item.
•
Swiping to the right: Read the next item.
•
Swiping upwards or downwards: Change the most recent contextual menu settings.
•
Swiping to the left then right in one motion: Scroll up the screen.
•
Swiping to the right then left in one motion: Scroll down the screen.
•
Swiping upwards then downwards in one motion: Move to the first item on the screen.
•
Swiping downwards then upwards in one motion: Move to the last item on the screen.
Two finger gestures
•
Tapping twice: Start, pause, or resume the current action.
•
Tapping three times: Check the current time, remaining battery power, and more. To
change items that are read aloud, launch the
Settings
app and tap
Accessibility
→
Screen reader
→
Settings
→
Status bar information
.
•
Tapping four times: Activate or deactivate voice feedback.
•
Swiping to the left: Move to the next page.
•
Swiping to the right: Return to the previous page.
•
Swiping upwards: Scroll down the list.
•
Swiping downwards: Scroll up the list.
•
Swipe upwards or downwards on the Home screen: Open the Apps screen.
•
Swipe upwards or downwards on the Apps screen: Return to the Home screen.
•
Swiping in any direction on the locked screen: Unlock the screen.
•
Swiping downwards from the top of the screen: Open the notification panel.
Appendix
223
Three finger gestures
•
Tapping: Start reading items aloud from the top.
•
Tapping twice: Start reading from the next item.
•
Tapping three times: Read the last selected text and copy it to the clipboard.
•
Swiping to the left or right: Open the contextual menu and scroll through the options.
•
Swiping upwards or downwards: Change the text reading and selecting granularity.
•
Swiping upwards then downwards in one motion: Return to the previous screen.
•
Swiping downwards then upwards in one motion: Return to the Home screen.
Four finger gestures
•
Tapping: Return to the previous screen.
•
Tapping twice: Return to the Home screen.
•
Tapping three times: Open the list of recent apps.
Using the contextual menu
While you are using Voice Assistant, swipe to the left or right with three fingers. The
contextual menu will appear and the device will read the options aloud. Swipe to the left or
right with three fingers to scroll through the options. When you hear the option you want,
swipe upwards or downwards to use the option or adjust the settings for the option. For
example, when you hear
Speech rate
, you can adjust the speech rate by swiping upwards or
downwards.
Adding and managing image labels
You can assign labels to images on the screen. The device reads aloud the labels when the
images are selected. Add labels to unlabelled images by tapping the screen twice with three
fingers and holding.
To manage the labels, launch the
Settings
app and tap
Accessibility
→
Screen reader
→
Settings
→
Manage custom labels
.
Appendix
224
Configuring settings for Voice Assistant
Configure settings for Voice Assistant for your convenience.
Launch the
Settings
app and tap
Accessibility
→
Screen reader
→
Settings
.
•
Text-to-speech
: Change the settings for text-to-speech features used when Voice
Assistant is activated, such as languages, speed, and more.
•
Verbosity
: Customise the detailed settings for voice feedback.
•
Shake for continuous reading
: Set the device to read aloud the text displayed on the
screen when you shake the device. You can select from various shaking intensity.
•
Speak passwords
: Set the device to read the characters aloud when you enter your
password.
•
Read caller ID aloud
: Set the device to read the caller’s name aloud when you have an
incoming call.
•
Vibration feedback
: Set the device to vibrate when you control the screen, such as
selecting an item.
•
Sound feedback
: Set the device to emit a sound when you control the screen, such as
selecting an item. You can also adjust the volume of the sound played when you touch
the screen to control it.
•
Focus on speech audio
: Set the device to turn the media volume down when the device
reads an item aloud.
•
Focus indicator
: Set the device to thicken the border of the focus indicator that appears
when you tap items. You can also change the colour of the indicator.
•
Single-tap activation
: Set the device to activate the selected item with a single tap.
•
Single-tap navigation bar
: Set the device to use the buttons on the navigation bar with
a single tap.
•
Quick menu
: Select contextual menu options to display when you swipe to the left or
right with three fingers.
•
Manage custom labels
: Manage the labels you added.
•
Enhanced focus
: Set the device to move the focus to the starting or previous position
when changing screens.
•
Keyboard shortcuts
: Set key shortcuts to use when using an external keyboard.
•
Light sensing
: Set the device to let you know when it detects light.
Appendix
225
•
Dark screen with Side key
: Set the device to function normally with the screen off.
•
Status bar information
: Select items to read aloud when you tap the screen three times
with two fingers.
•
Developer options
: Set options for app development.
Using the device with the screen turned off
For privacy, you can set the device to function normally with the screen off. The screen will
not turn on when you press keys or tap the screen. Currently activated features do not turn
off when the screen is off.
Launch the
Settings
app, tap
Accessibility
→
Screen reader
→
Settings
, and then tap the
Dark screen with Side key
switch to activate it. You can activate or deactivate this feature by
pressing the Side key twice quickly.
This feature will appear only when Voice Assistant has been activated.
Entering text using the keyboard
To display the keyboard, tap the text input field, and then tap anywhere on the screen twice
quickly.
To activate the rapid key input feature, launch the
Settings
app, tap
Accessibility
→
Screen
reader
, and then tap the
Quick typing
switch to activate it.
When you touch the keyboard with your finger, the device reads aloud the character keys
under your finger. When you hear the character you want, release your finger from the screen
to select it. The character is entered and the device reads the text aloud.
If
Quick typing
is not activated, release your finger from the character you want, and then tap
anywhere on the screen twice quickly.
This feature will appear only when Voice Assistant has been activated.
Entering additional characters
Tap and hold a key on the keyboard to enter additional characters available for the key. A
pop-up window appears above the key showing available characters. To select a character,
drag your finger on the pop-up window until you hear the character you want, and release it.
Appendix
226
Visibility enhancements
Using the high contrast theme
Apply a clear theme that displays light-coloured content on a dark background.
Launch the
Settings
app, tap
Accessibility
→
Visibility enhancements
→
High contrast
theme
, and then select a theme you want.
Using the high contrast font
Adjust the colour and outline of fonts to increase the contrast between the text and the
background.
Launch the
Settings
app, tap
Accessibility
→
Visibility enhancements
, and then tap the
High contrast fonts
switch to activate it.
Using the high contrast keyboard
Change the colours of the Samsung keyboard to increase the contrast between the text and
the background.
Launch the
Settings
app, tap
Accessibility
→
Visibility enhancements
, and then tap the
High contrast keyboard
switch to activate it.
Displaying button shapes
Display button shapes with frames to make them stand out.
Launch the
Settings
app, tap
Accessibility
→
Visibility enhancements
, and then tap the
Show button shapes
switch to activate it.
Reversing the display colours
Improve screen visibility to help users recognise text on the screen more easily.
Launch the
Settings
app, tap
Accessibility
→
Visibility enhancements
, and then tap the
Colour inversion
switch to activate it.
Appendix
227
Colour adjustment
Adjust how colours are displayed on the screen if you have difficulty in distinguishing colours.
The device changes the colours into more recognisable colours.
Launch the
Settings
app, tap
Accessibility
→
Visibility enhancements
→
Colour
adjustment
, and then tap the switch to activate it. Select an option.
To adjust the intensity of colour, drag the adjustment bar under
Intensity
.
If you select
Personalised colour
, you can personalise the colour of the screen. Follow the
on-screen instructions to complete the colour adjustment procedure.
Colour lens
Adjust the screen colours if you have difficulty in reading the text.
Launch the
Settings
app, tap
Accessibility
→
Visibility enhancements
→
Colour lens
, and
then tap the switch to activate it. Select a colour you want.
To adjust the transparency level, drag the adjustment bar under
Opacity
.
Reducing screen motion effects
Reduce animation effects if you are sensitive to animations or screen movement.
Launch the
Settings
app, tap
Accessibility
→
Visibility enhancements
, and then tap the
Remove animations
switch to activate it.
Using a magnifier
Activate a magnifier to zoom in on the screen to view a larger version of the content.
Launch the
Settings
app, tap
Accessibility
→
Visibility enhancements
, and then tap the
Magnifier window
switch to activate it. The magnifier will appear on the screen.
Drag the edge of the magnifier frame to move the magnifier to where you want to zoom in
on the screen.
Appendix
228
Magnifying the screen
Magnify the screen and zoom in on a specific area.
Launch the
Settings
app and tap
Accessibility
→
Visibility enhancements
→
Magnification
.
•
Triple tap screen to magnify
: Zoom in by tapping the screen three times. To return to the
normal view, tap the screen three times again.
•
Use shortcut to magnify
: Zoom in by tapping on the navigation bar, and then tapping
where you want to magnify the screen. To return to the normal view, tap .
To explore the screen, drag two or more fingers across the magnified screen.
To adjust zoom ratio, pinch two or more fingers on the magnified screen or spread them
apart.
You can also temporarily magnify the screen by tapping the screen three times and holding.
Or, tap , and then tap and hold the screen. While holding the screen, drag your finger to
explore the screen. Release your finger to return to the normal view.
•
Keyboards and the navigation bar on the screen cannot be magnified.
•
When this feature is activated, the performance of some apps may be affected.
Enlarging mouse or touchpad pointers
Enlarge the pointer when using an external mouse or touchpad.
Launch the
Settings
app, tap
Accessibility
→
Visibility enhancements
, and then tap the
Large mouse/touchpad pointer
switch to activate it.
Changing font
Change the font size and style.
Launch the
Settings
app and tap
Accessibility
→
Visibility enhancements
→
Font size and
style
.
Changing screen zoom
Change the screen zoom setting.
Launch the
Settings
app and tap
Accessibility
→
Visibility enhancements
→
Screen zoom
.
Appendix
229
Hearing enhancements
Hearing aid support
Set the device to enhance the sound quality to work better with hearing aids.
Launch the
Settings
app, tap
Accessibility
→
Hearing enhancements
→
Hearing aid
support
, and then tap the
Hearing aid compatibility
switch to activate it.
Amplify ambient sound
Set the device to amplify the sound around you to help you hear better when using an
earphone.
1 Launch the
Settings
app, tap
Accessibility
→
Hearing enhancements
→
Amplify
ambient sound
, and then tap the switch to activate it.
2 Connect an earphone to the device and wear it.
3 Tap .
Adapt sound
Optimise the sound setting to find the best sound quality and use it for calls or media
playback.
Launch the
Settings
app, tap
Accessibility
→
Hearing enhancements
→
Adapt sound
, and
then optimise the sound setting.
Adjusting the sound balance
Set the device to adjust the sound balance when using an earphone.
1 Connect an earphone to the device and wear it.
2 Launch the
Settings
app and tap
Accessibility
→
Hearing enhancements
.
3 Drag the adjustment bar under
Left/right sound balance
to the left or right and adjust
the sound balance.
Appendix
230
Mono audio
Mono output combines stereo sound into one signal that is played through all earphone
speakers. Use this if you have a hearing impairment or if a single earbud is more convenient.
Launch the
Settings
app, tap
Accessibility
→
Hearing enhancements
, and then tap the
Mono audio
switch to activate it.
Turning off all sounds
Set the device to mute all device sounds, such as media sounds, and the caller’s voice during
a call.
Launch the
Settings
app, tap
Accessibility
→
Hearing enhancements
, and then tap the
Mute all sounds
switch to activate it.
Live Transcribe
Set the device to capture speech using the device’s microphone and convert it to on-screen
text.
Launch the
Settings
app, tap
Accessibility
→
Hearing enhancements
→
Live Transcribe
,
and then tap the switch to activate it. Then, tap to transcribe speech.
Live Caption
Set the device to detect speech and automatically generate captions when you play media
content, such as videos or podcasts.
Launch the
Settings
app, tap
Accessibility
→
Hearing enhancements
→
Live Caption
, and
then tap the
Live Caption
switch to activate it.
Caption settings
Launch the
Settings
app, tap
Accessibility
→
Hearing enhancements
→
Subtitle settings
→
Samsung subtitles (CC)
or
Google subtitles (CC)
, and then tap the switch to activate it.
Select an option for configuring the caption settings.
Sound detectors
Set the device to detect a baby crying or your doorbell. The device will vibrate when it detects
sound and the alert will be saved as a log.
While this feature is enabled, the voice recognition will not operate.
Appendix
231
Baby crying detector
Launch the
Settings
app and tap
Accessibility
→
Hearing enhancements
→
Sound
detectors
→
Baby crying detector
→
Start
.
Doorbell detector
1 Launch the
Settings
app and tap
Accessibility
→
Hearing enhancements
→
Sound
detectors
→
Doorbell detector
.
2 Tap
Record
to make a recording of your doorbell.
The device will detect and record the doorbell.
3 Tap
Test
and ring your doorbell to check if it is recorded correctly. When the device
detects the doorbell sound, tap
Start
.
To change the doorbell sound, tap
Change doorbell sound
.
Interaction and dexterity
Universal switch
You can control the touchscreen by connecting an external switch, by tapping the screen, or
by using head movements and face gestures.
1 Launch the
Settings
app and tap
Accessibility
→
Interaction and dexterity
→
Universal switch
.
2 Read the on-screen instructions and tap
Done
.
3 Tap the switch to activate it.
4 If the universal switches are not registered on the device, tap
Add switch
and set
switches to control the device.
To activate the universal switch feature, at least one switch must be registered on the
device.
To set switches to control the device, tap the switch under
Switches
.
To deactivate this feature, press the Side key and the Volume Up key simultaneously.
Appendix
232
Assistant menu
Displaying the assistive shortcut icon
Set the device to display the assistive shortcut icon for accessing apps, features, and settings.
You can easily control the device by tapping the assistive menus in the icon.
1 Launch the
Settings
app and tap
Accessibility
→
Interaction and dexterity
→
Assistant
menu
.
2 Tap the switch to activate it.
The assistive shortcut icon appears at the bottom right of the screen.
To adjust the assistant shortcut icon’s transparency level, drag the adjustment bar under
Transparency
.
Accessing assistive menus
The assistive shortcut icon appears as a floating icon for easy access to the assistive menus
from any screen.
When you tap the assistive shortcut icon, the icon expands slightly and the assistive menus
appear on the icon. Tap the left or right arrow to move to other panels or swipe to the left or
right to select other menus.
Using the cursor
On the assistive menu, tap
Cursor
. You can control the screen using small finger movements
on the touch area. Drag your finger on the touch area to move the cursor. Also, tap the screen
to select items under the cursor.
Use the following options:
•
/ : Scroll left or right on the screen.
•
/ : Scroll up or down the screen.
•
: Magnify the area where the cursor is located.
•
: Change the touchpad and cursor settings.
•
: Move the touch area to another location.
•
: Close the touch area.
Appendix
233
Using enhanced assistive menus
Set the device to display enhanced assistive menus for selected apps.
Launch the
Settings
app, tap
Accessibility
→
Interaction and dexterity
→
Assistant menu
→
Assistant plus
, and then tap the switches next to the apps you want to activate.
Answering or ending calls
Change the method for answering or ending calls.
Launch the
Settings
app, tap
Accessibility
→
Interaction and dexterity
→
Answering and
ending calls
, and then tap the switch of the method you want.
Interaction control
Activate interaction control mode to restrict the device’s reaction to inputs while using apps.
1 Launch the
Settings
app and tap
Accessibility
→
Interaction and dexterity
→
Interaction control
.
2 Tap the switch to activate it.
3 Press and hold the Side key and the Volume Up key simultaneously while using an app.
4 Adjust the size of the frame or draw a line around an area that you want to restrict.
5 Tap
Done
.
The device displays the restricted area. The restricted area will not react when you touch
it and the device’s keys will be disabled. However, you can enable functions for the Side
key, Volume key, and keyboard in interaction control mode.
To deactivate interaction control mode, press and hold the Side key and the Volume Up key
simultaneously.
To set the device to lock the screen after deactivating interaction control mode, launch the
Settings
app, tap
Accessibility
→
Interaction and dexterity
→
Interaction control
, and
then tap the
Lock screen when deactivated
switch to activate it.
Appendix
234
Touch and hold delay
Set the recognition time for tapping and holding the screen.
Launch the
Settings
app, tap
Accessibility
→
Interaction and dexterity
→
Touch and hold
delay
, and then select an option.
Tap duration
Set the duration you must touch the screen for the device to recognise it as a tap.
Launch the
Settings
app, tap
Accessibility
→
Interaction and dexterity
→
Tap duration
,
tap the switch to activate it, and then set the time.
Ignore repeated touches
Set the device to recognise only the first tap within a set time when you tap the screen
repeatedly.
Launch the
Settings
app, tap
Accessibility
→
Interaction and dexterity
→
Ignore repeated
touches
, tap the switch to activate it, and then set the time.
Click after pointer stops
Set the device to select an item automatically when you place the mouse pointer over the
item.
Launch the
Settings
app, tap
Accessibility
→
Interaction and dexterity
, and then tap the
Click after pointer stops
switch to activate it.
Sticky keys
Set an external keyboard’s modifier key, such as the Shift, Ctrl, or Alt keys, to stay pressed. This
helps you use keyboard shortcuts without pressing two keys at the same time.
Launch the
Settings
app, tap
Accessibility
→
Interaction and dexterity
, and then tap the
Sticky keys
switch to activate it.
Slow keys
Set the recognition time for pressing a key on the external keyboard.
Launch the
Settings
app, tap
Accessibility
→
Interaction and dexterity
→
Slow keys
, tap
the switch to activate it, and then set the time.
Appendix
235
Bounce keys
Set the device to recognise only the first time you press a key within a set time when you
press the same key repeatedly.
Launch the
Settings
app, tap
Accessibility
→
Interaction and dexterity
→
Bounce keys
, tap
the switch to activate it, and then set the time.
Advanced settings
Launching accessibility features quickly
Set to open accessibility features quickly.
Launch the
Settings
app, tap
Accessibility
→
Advanced settings
→
Side and Volume up
keys
, and then tap the switch to activate it. Then, select an accessibility feature to open when
you simultaneously press the Side key and the Volume Up key.
You can access the following accessibility features:
•
Accessibility
•
Voice Assistant
•
Universal switch
•
Magnifier window
•
Colour inversion
•
Colour adjustment
•
Colour lens
•
High contrast fonts
•
Mute all sounds
•
Interaction control
Appendix
236
Launching the shortcut services quickly
Set to start a shortcut service quickly.
Launch the
Settings
app, tap
Accessibility
→
Advanced settings
→
Volume up and down
keys
, and then tap the switch to activate it. Then, tap
Selected service
and select a shortcut
service to start when you simultaneously press and hold the Volume Up key and the Volume
Down key for three seconds.
You can access the following shortcut services:
•
Live Transcribe
•
Your Phone Companion
•
Universal switch
•
Voice Assistant
Setting light notification
Set the device to blink the flash or the screen when an alarm sounds or when you have
notifications, such as incoming calls or new messages.
Launch the
Settings
app, tap
Accessibility
→
Advanced settings
→
Flash notification
, and
then tap the switches next to the options you want to activate.
Notification reminders
Set the device to alert you to notifications that you have not checked at the interval.
Launch the
Settings
app, tap
Accessibility
→
Advanced settings
→
Notification reminders
,
and then tap the switch to activate it.
•
Vibrate when sound plays
: Set the device to vibrate and play a notification sound when
you have unchecked notifications.
•
Remind every
: Set an interval between alerts.
•
Select apps
: Set apps to alert you to notifications.
Time to take action
Set the amount of time to display pop-up windows that ask you to take action, such as
notifications or volume controller.
Launch the
Settings
app, tap
Accessibility
→
Advanced settings
→
Time to take action
,
and then select an option.
Appendix
237
Adding voice recordings to voice labels
You can use voice labels to distinguish objects of similar shape by attaching labels to them.
You can record and assign a voice recording to an NFC-enabled voice label. The voice
recording is played back when you place your device near the label.
Turn on the NFC feature before using this feature.
1 Launch the
Settings
app and tap
Accessibility
→
Advanced settings
→
Voice Label
.
The voice recorder will launch.
2 Tap to start recording. Speak into the microphone.
3 When you are finished recording, tap
Done
to stop.
4 Hold the back of your device over the voice label.
The information in the voice recording will be written to the voice label.
Bixby Vision for accessibility
When you activate the Bixby Vision accessibility features, Bixby Vision can recognise and
describe scenes, text, or objects so that you can hear the related information.
Launch the
Settings
app, tap
Accessibility
→
Advanced settings
→
Bixby Vision for
accessibility
, and then tap the switch to activate it.
Available features may vary depending on the region.
Describing surrounding scenes
Analyse the scene you captured and describe it by voice.
1 Tap
Open Bixby Vision
.
2 Select and double-tap the screen to capture the scene you want.
Appendix
238
Reading text or object information aloud
Recognise text or objects and describe them by voice.
1 Tap
Open Bixby Vision
.
2 Select and keep the text or object within the screen to recognise it.
Installed services
View accessibility services installed on the device.
Launch the
Settings
app and tap
Accessibility
→
Installed services
.
Appendix
239
FAQ
Some situations may not apply to your device.
Q. I can’t see the clock on the Always On Display.
A. The clock will appear when you tap the Always On Display once. If you want to set the clock
to appear continuously on the Always On Display, follow the directions below.
1 Open the notification panel and tap
Always On Display
to view the settings.
2 Tap
Show always
→
Done
.
Q. I’d like to use two apps simultaneously on the screen.
A. Use the Multi window feature. You can run two apps at the same time in the split screen
view.
1 Tap the Recents button to open the list of recently used apps.
2 Tap an app’s icon and tap
Open in split screen view
.
3 On the lower window, select another app to launch.
Q. The light flickers at the top of the smartphone during calls. Why is
that?
A. The light may flicker at the top of the smartphone due to proximity sensor operation but
this is normal.
Appendix
240
Q. Can I connect my smartphone to a computer and use it on a large
screen?
A. You can simultaneously use your smartphone and a computer by connecting them to each
other.
Method 1) Connecting with ‘Link to Windows’
You can connect your device to a Windows PC to instantly access your device’s data, such as
photos or messages, on the computer.
When calls or messages come in, you can receive them on the computer. Refer to Link to
Windows for how to connect.
Method 2) Connecting with ‘Samsung DeX’
You can connect your smartphone and a computer by launching the Samsung DeX app on
the computer. Then you can accomplish tasks you want done on the smartphone on a large
screen. You can also simultaneously use the smartphone while using Samsung DeX. Refer to
Connecting to a computer for how to connect.
Q. I’d like to save photos in my smartphone to a computer.
A. You can save photos in your smartphone to a computer by connecting them to each other.
Use the method you want below.
Method 1) Using a USB cable
You can connect your smartphone to a computer using a USB cable and save photos in the
smartphone to the computer.
1 Connect your smartphone to a computer using a USB cable.
2 On the computer, select the removable disk.
3 Select a storage location for the photos.
4 Tap and hold a file and drag it to the computer screen.
Appendix
241
Method 2) Using ‘Link to Windows’
You can connect your smartphone to a computer by using the same Microsoft account and
save photos in the smartphone to the computer.
1 Connect your smartphone to a computer.
Refer to Connecting to a computer for how to connect.
2 On the computer, launch the
Your Phone
app.
3 Tap
Photos
.
4 Tap and hold a file and drag it to the computer screen.
Method 3) Using ‘Samsung DeX’
You can connect your smartphone to a computer by launching the Samsung DeX app on the
computer and then save photos in the smartphone to the computer.
1 Connect your smartphone to a computer.
Refer to Connecting to a computer for how to connect.
2 On the Samsung DeX screen, tap and hold a file in the
My Files
app or the
Gallery
app
and drag it to the computer screen.
Q. How can I watch videos in my smartphone on the TV?
A. Connect your smartphone to a screen mirroring-enabled TV by using Smart View. Then you
can watch videos in the smartphone on the TV.
1 Open the notification panel and tap (
Smart View
).
2 Select a TV to connect under
Phone
→
Other device
.
Your smartphone screen will appear on the TV.
3 On the smartphone, select and play the video you want.
Appendix
242
Q. A ‘ding ding’ sound keeps coming from the smartphone. How can I
turn it off?
A. The NFC feature may be turned on while there is a transportation card, credit card, or
access card in the smartphone cover. Open the notification panel and tap (
NFC
) to
deactivate it.
Q. My smartphone is a 5G model but I’d like to use an LTE network.
A. You can use both 5G and LTE networks with a 5G model. To use an LTE network, launch
the
Settings
app and tap
Connections
→
Mobile networks
→
Network mode
or
Network
mode SIM 1
/
Network mode SIM 2
(dual SIM models)
→
LTE/3G/2G (auto connect)
.
Q. A data usage warning notification comes.
A. If you set a data usage limit, the data usage is measured from the 1st of every month and
you will receive a notification when the data usage is over the limit. You can set the limit
yourself without it being relevant to the limit of your data plan.
Q. How can I take a 108 MP photo or record an 8K video?
A. Follow the directions below to take a 108 MP photo or record an 8K video.
Taking a 108 MP photo
1 Launch the
Camera
app.
2 On the shooting modes list, tap
PHOTO
.
3 In the shooting options, tap .
4 Select and take a photo.
Appendix
243
Recording an 8K video
1 Launch the
Camera
app.
2 On the shooting modes list, tap
VIDEO
.
3 In the shooting options, tap .
4 Select and record a video.
Q. When zooming in on the preview screen, a square window appears
on the top of the screen. What is that?
A. If the zoom ratio exceeds a certain level, the window will appear to indicate where you are
zooming in on the image.
Q. When I tap the icon in the Gallery app, some images disappear.
What happened?
A. When you tap the icon, similar images are grouped and only a preview of the images
will be displayed on the list. When you tap the image preview, you can view all the images in
the group.
Q. In the Gallery app, the items I deleted moved to the recycle bin
without being completely deleted. How can I delete the items in the
recycle bin?
A. The items moved to the recycle bin are automatically deleted after a certain period. To
delete them manually, follow the directions below.
1 In the
Gallery
app, tap
→
Recycle bin
.
2 Tap and hold an item to delete, and tap
Delete
.
To delete all items in the recycle bin, tap
Empty
.
Appendix
244
Q. I’d like to change the storage location for photos. I want to save
photos in the SD card.
A. You can save photos in either the internal storage or the SD card.
1 Launch the
Camera
app and tap
→
Storage location
.
2 Select a storage location.
Q. There is something called AR ZONE in the Camera app. What is that?
A.
AR ZONE
is the app that gathers together all of the AR features, such as AR Emoji, AR
Doodle, and Deco Pic, in one place. You can choose a feature and capture fun photos or
videos. Refer to AR Zone for how to use it.
Q. What can I do with my emoji?
A. You can capture fun photos or videos and also express yourself in fun ways using emoji
stickers during a conversation. Refer to AR Emoji Camera or AR Emoji Stickers for more
information.
Q. How can I create an emoji?
A. You can create an emoji that looks just like you with the AR Emoji Camera. Refer to Creating
an emoji for how to create an emoji.
Q. I can’t plug the cable supplied with the smartphone into a
computer because both sides of the cable are not compatible with the
computer. How can I connect my smartphone to a computer?
A. A USB Type-C cable is supplied with the smartphone so you can connect the smartphone
to a computer that supports USB Type-C plug-ins.
For a computer that does not support USB Type-C, plug a compatible cable (sold separately)
or a compatible connector (sold separately) into the computer first and then connect the
smartphone to the computer.
Appendix
245
Q. I can’t connect my previous earphones to the smartphone because
it doesn’t have an earphone jack. How can I connect them to each
other?
A. The smartphone supports USB Type-C earphones. Use the earphones supplied with the
smartphone.
To use your previous earphones, plug the earphone jack adaptor (USB Type-C to 3.5 mm)
(sold separately) into the smartphone first and then connect the earphones to the
smartphone.
Q. What is the Dual Audio feature?
A. Dual Audio is a feature that allows you to connect up to two Bluetooth audio devices to
your smartphone. For example, you can connect two Bluetooth headsets or speakers and use
them at the same time. Refer to Pairing with other Bluetooth devices for how to connect.
Q. What is the Music Share feature?
A. Music Share is a feature that allows you to listen to another smartphone’s music via the
Bluetooth speaker or headset connected to your smartphone. For example, when you are
with your friend in your car and want to listen to your friend’s music, use the Music Share
feature. Even if you do not connect your friend’s smartphone to your Bluetooth car stereo,
which is already connected to your smartphone, you can listen to your friend’s music via the
stereo. Refer to Music Share for more information.
Q. I forgot the password or pattern for my smartphone. What should I
do to unlock the screen?
A. If a Samsung account is registered to your smartphone, you can access the Find My Mobile
website (findmymobile.samsung.com) and unlock the screen remotely.
1 On a computer, access the Find My Mobile website (findmymobile.samsung.com).
2 Sign in to the Samsung account registered to your smartphone.
3 Tap
Unlock
and follow the on-screen instructions to unlock the screen.
Appendix
246
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
•
Password: When the device lock feature is enabled, you must enter the password you set
for the device.
•
PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
•
PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
•
PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
•
When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
•
You cannot access some options without a subscription. For more information, contact
your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
Appendix
247
The touchscreen responds slowly or improperly
•
If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
•
If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
•
The touchscreen may malfunction in humid conditions or when exposed to water.
•
Restart your device to clear any temporary software bugs.
•
Ensure that your device software is updated to the latest version.
•
If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down
key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the
Settings
app and tap
General management
→
Reset
→
Factory data reset
→
Reset
→
Delete all
. Before performing the factory data reset, remember to make backup
copies of all important data stored in the device.
Calls are not connected
•
Ensure that you have accessed the right cellular network.
•
Ensure that you have not set call barring for the phone number you are dialling.
•
Ensure that you have not set call barring for the incoming phone number.
Appendix
248
Others cannot hear you speaking on a call
•
Ensure that you are not covering the built-in microphone.
•
Ensure that the microphone is close to your mouth.
•
If using an earphone, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
•
Ensure that you are not blocking the device’s internal antenna.
•
When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
•
When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery does not charge properly (For Samsung-approved
chargers)
•
Ensure that the charger is connected properly.
•
Visit a Samsung Service Centre and have the battery replaced.
The battery depletes faster than when first purchased
•
When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
•
Battery consumption will increase when you use certain features or apps, such as GPS,
games, or the Internet.
•
The battery is consumable and the useful charge will get shorter over time.
Appendix
249
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
•
Charge the battery.
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
•
The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
•
If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
•
Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com.
•
Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
•
Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Appendix
250
Bluetooth is not working well
If another Bluetooth device is not located or there are connection problems or performance
malfunctions, try the following:
•
Ensure that the device you wish to connect with is ready to be scanned or connected to.
•
Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
•
On your device, launch the
Settings
app, tap
Connections
, and then tap the
Bluetooth
switch to re-activate it.
•
On your device, launch the
Settings
app, tap
General management
→
Reset
→
Reset
network settings
→
Reset settings
→
Reset
to reset network settings. You may lose
registered information when performing the reset.
If the tips above do not solve the problem, contact a Samsung Service Centre.
A connection is not established when you connect the device to a
computer
•
Ensure that the USB cable you are using is compatible with your device.
•
Ensure that you have the proper driver installed and updated on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
A small gap appears around the outside of the device case
•
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
•
Over time, friction between parts may cause this gap to expand slightly.
Appendix
251
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the device care feature or manually delete
unused apps or files to free up storage space.
The Home button does not appear
The navigation bar containing the Home button may disappear while using certain apps or
features. To view the navigation bar, drag upwards from the bottom of the screen.
The screen brightness adjustment bar does not appear on the
notification panel
Open the notification panel by dragging the status bar downwards, and then drag the
notification panel downwards. Tap
→
Quick panel layout
and tap the
Show brightness on
top
switch to activate it.
Removing the battery
•
To remove the battery, contact an authorised service centre. To obtain battery
removal instructions, please visit www.samsung.com/global/ecodesign_energy.
•
For your safety, you must not attempt to remove the battery. If the battery is not
properly removed, it may lead to damage to the battery and device, cause personal
injury, and/or result in the device being unsafe.
•
Samsung does not accept liability for any damage or loss (whether in contract or tort,
including negligence) which may arise from failure to precisely follow these warnings and
instructions, other than death or personal injury caused by Samsung’s negligence.
Copyright
Copyright © 2020 Samsung Electronics Co., Ltd.
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing in
any information storage and retrieval system.
Trademarks
•
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co.,
Ltd.
•
Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
•
Wi-Fi®, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of
the Wi-Fi Alliance.
•
Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the
double-D symbol are trademarks of Dolby Laboratories.
•
All other trademarks and copyrights are the property of their respective owners.