Table of Contents
- User’s Guide
- 1. Introduction
- 2. Menu Overview and Basic Setup
- 3. Maintenance
- Ordering supplies and accessories
- Available supplies
- Available maintenance parts
- Storing the toner cartridge
- Redistributing toner
- Replacing the toner cartridge
- Replacing the imaging unit
- Replacing the waste toner container
- Monitoring the supplies life
- Setting the toner low alert
- Cleaning the machine
- Tips for moving & storing your machine
- 4. Troubleshooting
- 5. Appendix
- ADVANCED
- Glossary
- Contact SAMSUNG worldwide
- Index
- A
- B
- C
- D
- E
- F
- favorites settings, for printing 62
- fax
- automatic redialing 249
- canceling a reserved fax job 251
- changing the receive modes 253
- delaying a fax transmission 251
- forwarding a received fax to another destination 252
- forwarding a sent fax to another
- destination 252
- general setup 210
- receiving a fax in the computer 253
- receiving faxes in memory 256
- receiving in Answering Machine mode 254
- receiving in DRPD mode 255
- receiving in Fax mode 254
- receiving in secure mode 255
- receiving in Tel mode 254
- receiving with ext. telephone 254
- redialing the last number 249
- sending a fax in the computer 250
- fax feature 249
- fax sending
- faxing
- features 5
- front view 21
- G
- I
- J
- L
- M
- N
- O
- P
- R
- S
- T
- U
- W
Samsung SL-C480FW User Manual
Displayed below is the user manual for SL-C480FW by Samsung which is a product in the Multifunctionals category. This manual has pages.
Related Manuals
Samsung Multifunction Xpress
C48x series
C48xW series
C48xFN series
C48xFW series
BASIC
User’s Guide
BASIC
User’s Guide
This guide provides information concerning the installation, basic operation
and troubleshooting on windows.
ADVANCED
This guide provides information about the installation, advanced configuration, operation
and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
2
BASIC
1. Introduction
Key benefits 5
Features by model 7
Useful to know 12
About this user’s guide 13
Safety information 14
Machine overview 20
Control panel overview 24
Turning on the machine 29
Installing the driver locally 30
Reinstalling the driver 32
2. Menu Overview and Basic Setup
Menu overview 34
Machine’s basic settings 42
Media and tray 44
Basic printing 59
Basic copying 65
Basic scanning 69
Basic faxing 71
Using USB memory device 75
3. Maintenance
Ordering supplies and accessories 81
Available supplies 82
Available maintenance parts 84
Storing the toner cartridge 85
Redistributing toner 87
Replacing the toner cartridge 90
Replacing the imaging unit 92
Replacing the waste toner container 95
Monitoring the supplies life 98
Setting the toner low alert 99
Cleaning the machine 100
Tips for moving & storing your machine 105
4. Troubleshooting
Tips for avoiding paper jams 107
Clearing paper jams 108
Understanding the status LED 115
Understanding display messages 117
1. Introduction
This chapter provides information you need to know before using the machine.
•Key benefits 5
• Features by model 7
• Useful to know 12
• About this user’s guide 13
• Safety information 14
• Machine overview 20
• Control panel overview 24
• Turning on the machine 28
• Installing the driver locally 29
• Reinstalling the driver 31
Key benefits
Environmentally friendly
• To save toner and paper, this machine supports Eco feature (see "Eco
printing" on page 58).
• To save paper, you can print multiple pages on one single sheet of paper
(see "Using advanced print features" on page 231).
• To save paper, you can print on both sides of the paper (double-sided
printing) (Manual) (see "Using advanced print features" on page 231).
• To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
• We recommend using recycled paper for saving energy.
Fast high resolution printing
• You can print in a full range of colors using cyan, magenta, yellow, and black.
• You can print with a resolution of up to 2,400 x 600 dpi effective output (600
x 600 x 2 bit).
• Fast, on-demand printing.
Convenience
• Simply touch your cell phone on the NFC tag on your printer and get the
print job done (see "Using the NFC feature" on page 187).
• You can print on the go from your smartphone or computer using Samsung
Cloud Print apps (see "Samsung Cloud Print" on page 198).
• You can print on the go from your smartphone or computer using Google
Cloud Print enabled apps (see "Google Cloud Print™" on page 201).
• Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard (see "Easy Capture
Manager" on page 259).
• Samsung Easy Printer Manager and Printing Status is a program that
monitors and informs you of the machine’s status and allows you to
customize the machine’s settings (see "Using Samsung Easy Printer
Manager" on page 268 or "Using Samsung Printer Status" on page 271).
• Samsung Easy Document Creator is an application to help users compile
and share large documents or other scanned or faxed information digitally.
(see "Using Samsung Easy Document Creator" on page 270).
• Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
only for Windows.
• If you have Internet access, you can get help, support application, machine
drivers, manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or Downloads.
Key benefits
Wide range of functionality and application support
• Supports various paper sizes (see "Print media specifications" on page 127).
• Print watermark: You can customize your documents with words, such as
“CONFIDENTIAL” (see "Using advanced print features" on page 231).
• Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 231).
• You can print in various operating systems (see "System requirements" on
page 130).
• Your machine is equipped with a USB interface and/or a network interface.
Supports various wireless network setting method
• Using the WPS (Wi-Fi Protected Setup™) button
- You can easily connect to a wireless network using the WPS button on
the machine and the access point (a wireless router).
• Using the USB cable or a network cable
- You can connect and set various wireless network settings using a USB
cable or a network cable.
• Using the Wi-Fi Direct
- You can conveniently print from your mobile device using the Wi-Fi or
Wi-Fi Direct feature.
See "Introducing wireless set up methods" on page 168.
Features by model
Some features and optional goods may not be available depending on model or country.
Operating System
(●: Supported, Blank: Not supported)
Operating System C48x series C48xW series C48xFN series C48xFW series
Windows ● ● ● ●
Mac ● ● ● ●
Linux ● ● ● ●
Features by model
Software
You can install the printer driver and software when you insert the software CD into your CD-ROM drive.
For Windows, select the printer driver and software in the Select Software to Install window.
Software C48x series C48xW series C48xFN series C48xFW series
SPL printer driver ● ● ● ●
PCL printer driver ● ● ● ●
PS printer drivera● ● ● ●
XPS printer drivera● ● ● ●
Samsung Easy
Printer Manager
Scan to PC settings ●b● ● ●
Fax to PC settings ● ●
Advanced Setting ● ● ● ●
Samsung Easy Document Creatora● ● ● ●
Samsung Easy Color Manager ● ● ● ●
Samsung Printer Status ● ● ● ●
Samsung Printer Center ● ● ● ●
SyncThru™ Web Service ● ● ●
Samsung Eco Driver Packc● ● ● ●
Features by model
(●: Supported, Blank: Not supported)
Samsung Stylish Driver Packd● ● ● ●
SyncThru™ Web Service ● ● ● ●
Fax Samsung Network PC
Fax
● ●
Scan Twain scan driver ● ● ● ●
WIA scan driver ● ● ● ●
a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether your
computer’s OS support the software.
b. Some models do not support this feature. If this feature doesn't appear in the menu of Samsung Easy Printer Manager, then this feature is not available on your model.
c. To use the Easy Eco Driver features, the Eco Driver Pack must be installed.
d. The printer driver includes a user interface that is optimized for touchscreens. To use this UI, click Samsung Printer Center > Device Options and then select Stylish User Interface
(see "Using Samsung Printer Center" on page 262).
Software C48x series C48xW series C48xFN series C48xFW series
Features by model
Variety feature
(●: Supported, Blank: Not supported)
Features C48x series C48xW series C48xFN series C48xFW series
Hi-Speed USB 2.0 ● ● ● ●
Network Interface Ethernet 10/100 Base TX
wired LAN
● ● ●
Network Interface 802.11b/g/n wireless LANa
a. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you
bought your machine.
● ●
NFC (Near Field Communication) ● ●
Mopria™ ● ● ●
Samsung Cloud Print ● ● ●
Google Cloud Print™ ● ● ●
AirPrint ● ● ●
Eco printing (Control panel) ● ● ●
Duplex (2-sided) printing (Manual)b
b. Windows only.
● ● ● ●
USB memory interface ● ● ●
Automatic Document Feeder (ADF) ● ●
Features by model
(●: Supported, Blank: Not supported)
Features C48x series C48xW series C48xFN series C48xFW series
Fax Multi-send ● ●
Delay send ● ●
Secure receive ● ●
Send/ Receive forward - fax/
Email
● ●
Scan Scan to PC ● ● ●
Copy ID card copying ● ● ● ●
Reduced or enlarged copying ● ● ● ●
Collation ● ● ● ●
2-up/4-up ● ● ● ●
Adjust background ● ● ● ●
Useful to know
The machine does not print.
• Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 55).
• Remove the driver and install it again (see "Installing the driver
locally" on page 29).
• Select your machine as your default machine in your Windows
(see "Setting your machine as a default machine" on page
230).
Where can I purchase accessories or supplies?
• Inquire at a Samsung distributor or your retailer.
• Visit www.samsung.com/supplies. Select your country/region
to view product service information.
The status LED flashes or remains constantly on.
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status LED"
on page 115).
A paper jam has occurred.
• Open and close the cover (see "Front view" on page 21).
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 108).
Printouts are blurry.
• The toner level might be low or uneven. Shake the toner
cartridge (see "Redistributing toner" on page 85).
• Try a different print resolution setting (see "Opening printing
preferences" on page 56).
• Replace the toner cartridge (see "Replacing the toner
cartridge" on page 87).
Where can I download the machine’s driver?
• You can get help, support application, machine drivers,
manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or
Downloads.
13
1. Introduction
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
• Do not discard this manual, and keep it for future reference.
• Read the safety information before using the machine.
• If you have a problem using the machine, refer to the troubleshooting
chapter.
• Terms used in this user’s guide are explained in the glossary chapter.
• All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
• The screenshots in this administrator’s guide may differ from your machine
depending on the machine’s firmware/driver version.
• The procedures in this user’s guide are mainly based on Windows 7.
1
Conventions
Some terms in this guide are used interchangeably, as below:
• Document is synonymous with original.
• Paper is synonymous with media, or print media.
• Machine refers to printer or MFP.
2
General icons
Icon Text Description
Warning Used to alert users to the possibility of personal injury.
Caution Gives users information to protect the machine from
possible mechanical damage or malfunction.
Note Provides additional information or detailed
specification of the machine function and feature.
14
1. Introduction
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
4
Operating environment
Warning
Warning Hazards or unsafe practices that may result in severe
personal injury or death.
Caution Hazards or unsafe practices that may result in minor
personal injury or property damage.
Do not attempt.
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
• If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor, immediately turn off
the power switch and unplug the machine.
• The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
Safety information
15
1. Introduction
Caution
5
Operating method
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Otherwise, this could result in electric shock or fire.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
This could result in electric shock or fire and/or injury to your pet.
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper
tray.
You may get injured.
Be care when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
Burns can occur.
When removing jammed paper, do not use tweezers or sharp metal
objects.
It can damage the machine.
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
Safety information
16
1. Introduction
6
Installation / Moving
Warning
Caution
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
Place the machine in the environment where it meets the
operating temperature and humidity specification.
Do not use the machine when it is below freezing temperature or
has recently been moved from a location below freezing
temperature. Doing so may damage the machine. Only operate the
machine when the internal temperature of the machine is within
the operating temperature and humidity specifications.
Otherwise, quality problems can occur and cause damage to the
machine.
See "General specifications" on page 125.
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.If you have a medical condition that prevents you
from lifting, do not lift the machine. Ask for help, and always use
the appropriate amount of people to lift the device safely.
Then lift the machine:
• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
The machine could fall, causing injury or machine damage.
Safety information
17
1. Introduction
7
Maintenance / Checking
Caution
Choose a flat surface with enough space for ventilation to place
the machine. Also consider the space required to open the cover
and trays.
The place should be well-ventilated and be far from direct light,
heat, and humidity.
When using the machine for a long period of time or printing a
large number of pages in a non-ventilated space, it could pollute
the air and be harmful to your health. Place the machine in a well-
ventilated space or open a window to circulate the air periodically.
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
Use only No.26 AWGa or larger, telephone line cord, if necessary.
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical
outlet.
Otherwise, this could result in electric shock or fire.
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110V machine, then the gauge should be 16 AWG or
larger.
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
The machine should be connected tothe power level which is
specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
a. AWG: American Wire Gauge
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
Safety information
18
1. Introduction
8
Supply usage
Caution
When you are working inside the machine replacing supplies or
cleaning the inside, do not operate the machine.
You could get injured.
Keep cleaning supplies away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Otherwise, you could damage the machine.
Keep the power cable and the contact surface of the plug clean
from dust or water.
Otherwise, this could result in electric shock or fire.
• Do not remove any covers or guards that are fastened with
screws.
• Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
• The machine should only be repaired by a Samsung service
technician.
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the supplies such as toner cartridge or fuser
unit.
This could cause an explosion or uncontrollable fire.
When storing supplies such as toner cartridges, keep them away
from children.
Toner dust can be dangerous if inhaled or ingested.
For supplies that contain toner dust (toner cartridge, waste toner
bottle, imaging unit, etc.) follow the instructions below.
• When disposing of the supplies, follow the instructions for
disposal. Refer to the reseller for disposal instructions.
• Do not wash the supplies.
• For a waste toner bottle, do not reuse it after emptying the
bottle.
If you do not follow the instructions above, it may cause machine
malfunction and environmental pollution. The warranty does not
cover damages caused by a user's carelessness.
Safety information
19
1. Introduction
Using recycled supplies, such as toner, can cause damage to the
machine.
In case of damage due to the use of recycled supplies, a service
fee will be charged.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
20
1. Introduction
Machine overview
9
Components
The actual component may differ from the illustration below. Some components may change depending on the configuration.
Power cord Quick installation guide
Software CDa
a. The software CD contains the print drivers, user’s guide, and software applications.
Misc. accessoriesb
b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
Machine overview
21
1. Introduction
10
Front view
• This illustration may differ from your machine depending on your model.
There are various types of machine.
• Some features and optional goods may not be available depending on
model or country (see "Features by model" on page 7).
C48x/C48xW series
1 Scanner lid 8 Toner cartridges
2 Front handle 9 Waste toner container
3Tray 10Imaging unit
9
8
10
13
11
12
3
2
4
5
1
6
7
4Front door 11 Scan unita b
5Output support 12 USB memory portc
6 Control panel 13 Scanner glass
7NFC tagc
a. Close the scanner lid before opening the scan unit.
b. Be careful not to pinch your fingers.
c. C48xW series only.
Machine overview
22
1. Introduction
C48xFN/C48xFW series
1Document feeder cover 10 NFC taga
2 Document feeder width
guide
11 Toner cartridges
3 Document feeder input tray 12 Waste toner container
4 Document feeder output
support
13 Imaging unit
5Front handle 14 Scan unitb c
6 Tray 15 USB memory port
7 Front cover 16 Scanner lid
8 Output support 17 Scanner glass
9 Control panel
13
6
5
7
11
8
12
1 3
9
16
17
2 4
14
15
10
a. C48xFW series only.
b. Close the scanner lid before opening the scan unit.
c. Be careful not to pinch your fingers.
Machine overview
23
1. Introduction
11
Rear view
• This illustration may differ from your machine depending on your model.
There are various types of machine.
• Some features and optional goods may not be available depending on
model or country (see "Features by model" on page 7).
C48x/C48xW series
C48xFN/C48xFW series
1 Rear cover 3 USB port
2Power receptacle 4Network porta
a. C48xW series only.
1
4
3
2
1 Rear cover 4 Network port
2 Power receptacle 5 Telephone line socket (LINE)
3 USB port 6 Extension telephone socket (EXT.)
1
4
3
2
6
5
24
1. Introduction
Control panel overview
• This control panel may differ from your machine depending on its model. There are various types of control panels.
• Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7).
12
C48x/C48xW series
1WPSaConfigures the wireless network connection easily without a computer (see "Using the WPS Settings menu" on page 169).
2Scan toaSwitches between scan and copy mode. The Scan to LED turns on scan mode and turns off on copy mode.
3Display screen Shows the current status and displays prompts during an operation.
4Arrows Scrolls through the options available in the selected menu and increases or decreases values.
2
1 3 5 6 7 8
9 10
11
13 12
4
Control panel overview
25
1. Introduction
5Menu Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 34).
6OK Confirms the selection on the screen.
7Stop/Clear Stops an operations at any time.
8Power/Wake Up Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this
button for more than three seconds when the machine is in ready mode.
9Start Starts a job.
10 Back Sends you back to the upper menu level.
11 Status/Wireless LEDaIndicates the status of your machine (see "Understanding the status LED" on page 115).
Status LEDb
12 EcoaTurn into eco mode to reduce toner consumption and paper usage when pc-printing and copying only (see "Eco printing" on page
58).
13 Direct USBaAllows you to directly print files stored on a USB memory device when it is inserted into the USB port on the front of your machine.
a. C48xW series only.
b. C48x series only.
Control panel overview
26
1. Introduction
13
C48xFN/C48xFW series
1WPSaConfigures the wireless network connection easily without a computer (see "Using the WPS Settings menu" on page 169).
2ID Copy Allows you to copy both sides of an ID card like a driver’s license on a single side of paper (see "ID card copying" on page 62).
3Display screen Shows the current status and displays prompts during an operation.
4Copy Switches to Copy mode.
5Fax Switches to Fax mode.
6Arrows Scrolls through the options available in the selected menu and increases or decreases values.
7Menu Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 34).
8OK Confirms the selection on the screen.
12
2
1 3 4 5 7 8 9 10 11
20 19 18 17 15 14
13
16
6
Control panel overview
27
1. Introduction
9Numeric keypad Dials a number or enters alphanumeric characters (see "Keypad letters and numbers" on page 226).
10 Address Book Allows you to store frequently used fax numbers or search for stored fax numbers (see "Setting up the fax address book" on page 227).
11 Redial/Pause Redials the recently sent fax number or received caller ID in ready mode, or inserts a pause(-) into a fax number in edit mode (see
"Redialing the fax number" on page 249).
12 Stop/Clear Stops an operations at any time.
13 Power/Wake Up Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button
for more than three seconds when the machine is in ready mode.
14 Start Starts a job.
15 On Hook Dial When you press this button, you can hear a dial tone. Then enter a fax number. It is similar to making a call using speaker phone (see
"Receiving manually in Tel mode" on page 254).
16 Back Sends you back to the upper menu level.
17 Scan Switches to Scan mode.
18 Status/Wireless LEDaIndicates the status of your machine (see "Understanding the status LED" on page 115).
Status LEDb
19 Eco Turn into eco mode to reduce toner consumption and paper usage when pc-printing and copying only (see "Eco printing" on page 58).
20 Direct USB Allows you to directly print files stored on a USB memory device when it is inserted into the USB port on the front of your machine.
a. C48xFW series only.
b. C48xFN series only.
28
1. Introduction
Turning on the machine
Keep in mind that you should use the power cord supplied with the
machine. Otherwise, it can cause damage or fire to the machine.
1Connect the machine to the electricity supply first.
Turn the switch on if the machine has a power switch.
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 21).
2 Power is turned on automatically.
For C48x/C48xW series, press (Power/Wake Up) button on the
control panel.
If you want to turn the power off, press and hold (Power/Wake Up)
button for about 3 seconds.
2
1
29
1. Introduction
Installing the driver locally
A locally connected machine is a machine directly attached to your computer
using a USB cable. If your machine is attached to a network, skip the following
steps below and go on to installing a network connected machine’s driver (see
"Installing driver over the network" on page 160).
• If you are a Mac or Linux operating systems user, refer to the "Installation
for Mac" on page 151 or "Installation for Linux" on page 153.
• The installation window in this User’s Guide may differ depending on the
machine and interface in use.
• Only use a USB cable no longer than 3 meters (118 inches).
14
Windows
1Make sure that the machine is connected to your computer and
powered on.
2 Insert the supplied software CD into your CD-ROM drive.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
• For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
3 Review and accept the installation agreements in the installation
window. Then, click Next.
4 Select USB on the Printer Connection Type screen. Then, click Next.
5 Follow the instructions in the installation window.
Installing the driver locally
30
1. Introduction
You can select the software applications in the Select Software to Install
window.
From the Windows 8 Start Screen
• The V4 driver is automatically downloaded from the Windows Update if
your computer is connected to the Internet. If not, you can manually
download the V4 driver from Samsung website, www.samsung.com >
find your product > Support or downloads.
• You can download Samsung Printer Experience app from the Windows
Store. You need have a Microsoft account to use the Windows Store.
1 From Charms, select Search.
2 Click Store.
3 Search and click Samsung Printer Experience.
4 Click Install.
• If you install the driver using the supplied software CD, V4 driver is not
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Samsung website, www.samsung.com >find your
product > Support or downloads.
• If you want to install Samsung’s printer management tools, you need to
install them using the supplied software CD.
1Make sure that your computer is connected to the Internet and powered
on.
2 Make sure that the machine is powered on.
3 Connect the computer and the machine with a USB cable.
The driver is automatically installed from the Windows Update.
31
1. Introduction
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall
the driver.
15
Windows
1Make sure that the machine is connected to your computer and
powered on.
2 From the Start menu, select Programs or All Programs > Samsung
Printers > Uninstall Samsung Printer Software.
• For Windows 8,
1 From Charms, select Search > Apps.
2 Search and click Control Panel.
3 Click Programs and Features.
4 Right-click the driver you want to uninstall and select Uninstall.
3 Follow the instructions in the installation window.
4 Insert the software CD into your CD-ROM drive and install the driver
again (see "Installing the driver locally" on page 29).
From the Windows 8 Start Screen
1Make sure that the machine is connected to your computer and
powered on.
2 Click on the Uninstall Samsung Printer Software tile in the Start
screen.
3 Follow the instructions in the window.
• If you cannot find a Samsung Printer Software tile, unintstall from the
desktop screen mode.
• If you want to uninstall Samsung’s printer management tools, from the
Start screen, right-click the app > Uninstall > right-click the program
you want to delete > Uninstall and follow the instruction in the window.
34
2. Menu Overview and Basic Setup
Menu overview
The control panel provides access to various menus to set up the machine or use
the machine’s functions.
• An asterisk (*) appears next to the currently selected menu.
• Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
• Some menu names may differ from your machine depending on its
options or the models.
• The menus are described in the Advanced Guide (see "Useful Setting
Menus" on page 204).
1
Accessing the menu
1Select the Copy, Fax, or Scan button on the control panel depending on
the feature to be used.
2 Select (Menu) until the menu you want appears on the bottom line
of the display and press OK.
3 Press the left/right arrows until the needed menu item appears and press
OK.
4 If the setting item has sub menus, repeat step 3.
5 Press OK to save the selection.
6 Press (Stop/Clear) to return to the ready mode.
Menu overview
35
2. Menu Overview and Basic Setup
Copy Feature
(see "Copy" on page 207)
Copy Setup
(see "Copy" on page 207) Fax Featurea
(see "Fax" on page 210)
a. C48xFN/C48xFW series only.
Fax Setupa
(see "Fax" on page 210)
Original Size
Reduce/Enlarge
Darkness
Normal
Dark+1- Dark+5
Light+5- Light+1
Original Type
Text
Text/Photo
Photo
Magazine
Collation
On
Off
Layout
Normal
2-Up
4-Up
ID Copy
Adjust Bkgd.
Off
Auto
Enhance Lev.1
Enhance Lev.2
Erase Lev.1- Erase Lev.4
Change Default
Original Size
Copies
Reduce/Enlarge
Darkness
Original Type
Collation
Darkness
Light+5- Light+1
Normal
Dark+1- Dark+5
Resolution
Standard
Fine
Super Fine
Photo Fax
Original Size
Multi Send
Delay Send
Send Forward
Forward to Fax
Fwd. to Email
Rcv. Forward
Forward to Fax
Forward to PC
Fwd. to Email
Forward&Print
Secure Receive
Off
On
Print
Cancel Job
Sending
Redial Times
Redial Term
Prefix Dial
ECM Mode
Modem Speed
Fax Confirm.
Image TCR
Dial Modeb
Receiving
Receive Mode
Ring to Answer
Stamp Rcv Name
Rcv Start Code
Auto Reduction
Discard Size
Junk Fax Setup
DRPD Modeb
b. This option may not be available depending on your country.
Change Default
Darkness
Resolution
Original Size
Smart Fax Diag
Auto Config.
Start Now
Initialize
Manual TX/RX
On
Off
Menu overview
36
2. Menu Overview and Basic Setup
Scan Featurea
(see "Scan" on page 214)
a. C48xW/C48xFN/C48xFW series only.
Scan Setupa
(see "Scan" on page 214)
Print Setup
(see "Print" on page 206)
USB Feature
Original Size
Original Type
Resolution
Color Mode
File Format
Darkness
Email Featureb
Original Size
Original Type
Resolution
Color Mode
Darkness
Samsung Cloudb
Original Size
Original Type
Resolution
Color Mode
Darkness
b. C48xFN/C48xFW series only.
Change Default
USB Default
Email Defaultb
Samsung Cloudb
Orientation
Portrait
Landscape
Copies
[1 - 999]
Resolution
Standard
High Resol.
Clear Text
Off
Minimum
Medium
Maximum
Edge Enhance
Off
Normal
Maximum
Trapping
Off
Normal
Maximum
Screen
Normal
Enhanced
Detailed
Auto CR
LF
LF+CR
SkipBlankPages
On
Off
Emulation
Emulation Type
Setup
Menu overview
37
2. Menu Overview and Basic Setup
System Setup
(see "System setup" on page 216)
Networka
(see "Network setup" on page 222)
a. C48xW/C48xFN/C48xFW series only.
Machine Setup
Machine IDb
Fax Numberb
Date & Timeb
Clock Modeb
Language
Default Modeb
Power Save
Auto Power Off c
Wakeup Event
System Timeout
Job Timeout
Altitude Adj.
Humidity
Auto Continue
Paper Substit.
Eco Settings
b. C48xFN/C48xFW series only.
c. C48x/C48xW series only.
Paper Setup
Paper Size
Paper Type
Margin
Sound/Volumeb
Key Sound
Alarm Sound
Speaker
Ringer
Report
Configuration
Demo Page
Network Conf.a
Supplies Info.
Usage Counter
Fax Receivedb
Fax Sentb
Scheduled Jobsb
Fax Confirm.b
Email Sentb
Junk Faxb
PCL Font
PS Font
Address Bookb
Maintenance
CLR Empty Msgd
Supplies Life
Image Mgr.
Custom Color
TonerLow Alert
ImgU.Low Alert
Serial Number
d. This option only appears when small amount of toner is left in the cartridge.
TCP/IP (IPv4)
DHCP
BOOTP
Static
TCP/IP (IPv6)
IPv6 Protocol
DHCPv6 Config
Ethernet
Ethernet Port
Ethernet Speed
Wi-Fi e
Wi-Fi On/Off
Wi-Fi Settings
WPS
Wi-Fi Direct
Wi-Fi Signal
Wi-Fi Default
Protocol Mgr.
HTTP
SCP
WINS
SNMPv1/v2
UPnP(SSDP)
mDNS
SetIP
SLP
Network Conf.
Clear Settings
e. C48xW/C48xFW series only.
38
2. Menu Overview and Basic Setup
Machine’s basic settings
You change the machine’s setting set in the machine from Samsung Easy
Printer Manager or SyncThru™ Web Service.
• If your machine is connected to the local, you can set the machine’s
setting from Samsung Easy Printer Manager > Advanced Setting >
Device Settings (see "Using Samsung Easy Printer Manager" on page
268).
• If your machine is connected to the network, you can set themachine’s
setting from SyncThru™ Web Service > Settings tab > Machine
Settings (see "Using SyncThru™ Web Service" on page 265).
After installation is complete, you may want to set the machine's default
settings.
To change the machine’s default settings, follow these steps:
It may be necessary to press OK to navigate to lower-level menus for some
models.
1Select (Menu) button on the control panel.
2 Press System Setup > Machine Setup.
3 Select the option you want, then press OK.
•Language: change the language that is displayed on the control
panel.
•Date & Time: When you set the time and date, they are used in delay
fax and delay print. They are printed on reports. If, however, they are
not correct, you need to change it for the correct time being.
Enter the correct time and date using arrows or numeric keypad (see
"Keypad letters and numbers" on page 226).
• Month = 01 to 12
• Day = 01 to 31
• Year = requires four digits
• Hour = 01 to 12
• Minute = 00 to 59
•Clock Mode: You can set your machine to display the current time
using either a 12-hour or 24-hour format.
•Power Save: When you are not using the machine for a while, use
this feature to save power.
Machine’s basic settings
39
2. Menu Overview and Basic Setup
• When you press the Power/Wake Up button, start printing, or a fax is
received, the product will wake up from the power saving mode.
• Press (Menu) > System Setup > Machine Setup > Wakeup Event >
On on the control panel. When you press any button except Power/
Wake Up button, the machine wake up from the power save mode.
•Altitude Adj.: Print quality is affected by atmospheric pressure,
which atmospheric pressure is determined by the height of the
machine above sea level. Before you set the altitude value,
determine the altitude where you are (see "Altitude adjustment" on
page 225).
4 Select the option you want, then press OK.
5 Press OK to save the selection.
6 Press (Stop/Clear) to return to ready mode.
Refer to below links to set other settings useful for using the machine.
• See "Entering various characters" on page 226.
• See "Keypad letters and numbers" on page 226.
• See "Setting the paper size and type" on page 48.
• See "Setting up the fax address book" on page 227.
40
2. Menu Overview and Basic Setup
Media and tray
This chapter provides information on how to load print media into your
machine.
2
Selecting print media
You can print on a variety of print media, such as plain paper, envelopes, labels,
and transparencies. Always use print media that meet the guidelines for use
with your machine.
Guidelines for select the print media
Print media that does not meet the guidelines outlined in this user’s guide may
cause the following problems:
• Poor print quality
• Increased paper jams
• Premature wear on the machine.
Properties, such as weight, composition, grain, and moisture content, are
important factors that affect the machine’s performance and the output quality.
When you choose print materials, consider the following:
• The type, size, and weight of the print media for your machine are described
in print media specifications (see "Print media specifications" on page 127).
• Desired outcome: The print media you choose should be appropriate for
your project.
• Brightness: Some print media are whiter than others and produce sharper,
more vibrant images.
• Surface smoothness: The smoothness of the print media affects how crisp
the printing looks on the paper.
• Some print media may meet all of the guidelines in this user’s guide and
still not produce satisfactory results. This may be the result of the sheets
characteristics, improper handling, unacceptable temperature and
humidity levels, or other variables over which cannot be controlled.
• Before purchasing large quantities of print media, ensure that it meets
the requirements specified in this user’s guide.
• Using print media that does not meet these specifications may cause
problems or require repairs. Such repairs are not covered by Samsung’s
warranty or service agreements.
• The amount of paper put into the tray may differ according to media
type used (see "Print media specifications" on page 127).
• Make sure not to use the inkjet photo paper with this machine. It could
cause damage to the machine.
• Using flammable print media can cause a fire.
• Use designated print media (see "Print media specifications" on page
127).
The use of flammable media or foreign materials left in the printer may lead
to overheating of the unit and, in rare cases may cause a fire.
The amount of paper put into the tray may differ according to media type used
(see "Print media specifications" on page 127).
Media and tray
41
2. Menu Overview and Basic Setup
3
Tray overview
To change the size, you need to adjust the paper guides.
If you do not adjust the guide, it may cause paper registration, image skew,
or jamming of the paper.
1Paper cover
2Guide lock
3Paper length guide
4Paper width guide
21
4
3
Media and tray
42
2. Menu Overview and Basic Setup
4
Loading paper in the tray
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 21).
1Pull out the paper tray (see "Tray overview" on page 41).
2 Open the paper cover.
3 Squeeze and the paper width guide and paper length lever to locate
them in the correct paper size slot marked at the bottom of the tray to
adjust to the size.
2
Media and tray
43
2. Menu Overview and Basic Setup
4 Flex or fan the edge of the paper stack to separate the pages before
loading papers.
5 Place the paper with the side you want to print facing up.
For paper smaller than A4-sized, press and unlatch the guide lock in the
tray, push the tray in manually. Then adjust the paper length guide and
paper width guide.
For paper longer than Legal-sized, press and unlatch the guide lock in
the tray, pull the tray out manually. Then adjust the paper length guide
and paper width guide.
• Do not push the paper width guide too far causing the media to buckle.
• Do not use a paper with a leading-edge curl, it may cause a paper jam or
the paper can be wrinkled.
• If you do not adjust the paper width guide, it may cause paper jams.
2
1
Media and tray
44
2. Menu Overview and Basic Setup
6 Squeeze the paper width guide and slide it to the edge of the paper stack
without causing it to buckle.
7 Close the paper cover.
8 Insert the paper tray.
9 When you print a document, set the paper type and size for the tray (see
"Setting the paper size and type" on page 48).
The tray is preset to Letter or A4 size, depending on your country. To change the
size to A4 or Letter, you must adjust the lever and paper width guide properly.
Media and tray
45
2. Menu Overview and Basic Setup
1Pull the tray out of the machine. Open the paper cover and remove
paper from the tray if necessary.
2 If you want to change the size to Letter, hold the lever at the back of the
tray, and rotate the lever clockwise. You can see the lever when you
move the paper length guide to the legal-sized paper (LGL).
3 Squeeze the paper width guide and slide it to the edge of the lever.
If you want to change the size to A4, first move the paper width guide to left
and rotate the lever counterclockwise. If you force the lever, it could
damage the tray.
LTR
A4
LTR
A4
Media and tray
46
2. Menu Overview and Basic Setup
5
Printing on special media
• When using special media, we recommend you feed one sheet at a time
(see "Print media specifications" on page 127).
The table below shows the special media usable in tray.
The paper setting in the machine and driver should match to print without a
paper mismatch error.
The paper setting in the machine and driver should match to print without
a paper mismatch error.
• You change the paper setting set in the machine from Samsung Easy
Printer Manager program or SyncThru™ Web Service.
- If your machine is connected to the local, you can set the machine’s
setting from Samsung Easy Printer Manager > Advanced Setting >
Device Settings (see "Using Samsung Easy Printer Manager" on page
268).
- If your machine is connected to the network, you can set the
machine’s setting from SyncThru™ Web Service > Settings tab >
Machine Settings (see "Using SyncThru™ Web Service" on page 265).
• You can set it using System Setup > Paper Setup > select you want
Paper Size or Paper Type button on the control panel.
To see paper weights for each sheet, refer to "Print media specifications" on
page 127.
(●: Supported)
Types Traya
a. The paper types available manual feeding in tray.
Plain ●
Thick ●
Thin ●
Bond ●
Color ●
CardStock ●
Labels ●
Preprinted ●
Cotton ●
Recycled ●
Archive ●
Glossy Photo ●
Matte Photo ●
Media and tray
47
2. Menu Overview and Basic Setup
Labels
To avoid damaging the machine, use only labels designed for use in laser
printers.
• When selecting labels, consider the following factors:
-Adhesives: Should be stable at your machine’s fusing temperature
about 170°C (338°F).
-Arrangement: Only use labels with no exposed backing between them.
Labels can peel off sheets that have spaces between the labels, causing
serious jams.
-Curl: Must lie flat with no more than 13 mm of curl in any direction.
-Condition: Do not use labels with wrinkles, bubbles, or other
indications of separation.
• Make sure that there is no exposed adhesive material between labels.
Exposed areas can cause labels to peel off during printing, which can cause
paper jams. Exposed adhesive can also cause damage to machine
components.
• Do not run a sheet of labels through the machine more than once. The
adhesive backing is designed for only a single pass through the machine.
• Do not use labels that are separating from the backing sheet or are wrinkled,
bubbled, or otherwise damaged.
Card stock/ Custom-sized paper
• In the software application, set the margins to at least 6.4 mm (0.25 inches)
away from the edges of the material.
Media and tray
48
2. Menu Overview and Basic Setup
Preprinted paper
When loading preprinted paper, the printed side should be facing up with an
uncurled edge at the front. If you experience problems with paper feeding, turn
the paper around. Note that print quality is not guaranteed.
• Must be printed with heat-resistant ink that will not melt, vaporize, or
release hazardous emissions when subjected to the machine’s fusing
temperature for 0.1 second (about 170°C (338°F)).
• Preprinted paper ink must be non-flammable and should not adversely
affect machine rollers.
• Before you load preprinted paper, verify that the ink on the paper is dry.
During the fusing process, wet ink can come off preprinted paper, reducing
print quality.
6
Setting the paper size and type
After loading paper in the paper tray, set the paper size and type using the
control panel buttons.
The paper setting in the machine and driver should match to print without
a paper mismatch error.
• You change the paper setting set in the machine from Samsung Easy
Printer Manager program or SyncThru™ Web Service.
- If your machine is connected to the local, you can set the machine’s
setting from Samsung Easy Printer Manager > Advanced Setting >
Device Settings (see "Using Samsung Easy Printer Manager" on page
268).
- If your machine is connected to the network, you can set the
machine’s setting from SyncThru™ Web Service > Settings tab >
Machine Settings (see "Using SyncThru™ Web Service" on page 265).
• You can set it using System Setup > Paper Setup > select you want
Paper Size or Paper Type button on the control panel.
1Select (Menu) button on the control panel.
2 Press System Setup > Paper Setup > Paper Size or Paper Type.
3 Select the tray and the option you want.
4 Press OK to save the selection.
Media and tray
49
2. Menu Overview and Basic Setup
5 Press (Stop/Clear) to return to ready mode.
• If you want to use special-sized paper such as billing paper, select the
Paper tab > Size > Edit... and set Custom Paper Size Settings in the
Printing Preferences (see "Opening printing preferences" on page 56).
7
Using the output support
The surface of the output tray may become hot if you print a large number
of pages at once. Make sure that you do not touch the surface, and do not
allow children near it.
The printed pages stack on the output support, and the output support will help
the printed pages to align. The printer sends output to the output tray by
default.
Media and tray
50
2. Menu Overview and Basic Setup
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 21).
8
Preparing originals
• Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than
216 x 356 mm (8.5 x 14 inches).
• Do not attempt to load the following s of paper, in order to prevent paper
jam, low print quality and machine damage.
- Carbon-paper or carbon-backed paper
- Coated paper
- Onion skin or thin paper
- Wrinkled or creased paper
- Curled or rolled paper
- Torn paper
• Remove all staples and paper clips before loading.
• Make sure any glue, ink, or correction fluid on the paper is completely dry
before loading.
• Do not load originals that include different sizes or weights of paper.
• Do not load booklets, pamphlets, transparencies, or documents with other
unusual characteristics.
9
Loading originals
You can use the scanner glass or the document feeder to load an original for
copying, scanning, and sending a fax.
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 21).
On the scanner glass
Using the scanner glass, you can copy or scan originals. You can get the best
scan quality, especially for colored or gray-scaled images. Make sure that no
originals are in the document feeder. If an original is detected in the document
feeder, the machine gives it priority over the original on the scanner glass.
Media and tray
51
2. Menu Overview and Basic Setup
1Lift and open the scanner lid. 2 Place the original face down on the scanner glass. Align it with the
registration guide at the top left corner of the glass.
3 Close the scanner lid.
Media and tray
52
2. Menu Overview and Basic Setup
• Leaving the scanner lid open while copying may affect copy quality and
toner consumption.
• Dust on the scanner glass may cause black spots on the printout. Always
keep it clean (see "Cleaning the machine" on page 95).
• If you are copying a page from a book or magazine, lift the scanner lid
until its hinges are caught by the stopper and then close the lid. If the
book or magazine is thicker than 30 mm, start copying with the scanner
lid open.
• Be careful not to break the scanner glass. You may get hurt.
• Do not put hands while closing the scanner lid. The scanner lid may fall
on your hands and get hurt.
• Do not look into the light from inside of the scanner while copying or
scanning. It is harmful to eyes.
In the document feeder
1Flex or fan the edge of the paper stack to separate the pages before
loading originals.
2 Load the original face up into the document feeder input tray. Make sure
that the bottom of the original stack matches the paper size marked on
the document input tray.
54
2. Menu Overview and Basic Setup
Basic printing
For special printing features, refer to the Advanced Guide (see "Using
advanced print features" on page 231).
10
Printing
• Mac printing (see "Mac printing" on page 238).
• Linux printing (see "Linux printing" on page 240).
The following Printing Preferences window is for Notepad in Windows 7. Your
Printing Preferences window may differ, depending on your operating system
or the application you are using.
1Open the document you want to print.
2 Select Print from the File menu.
3 Select your machine from the Select Printer list.
4 The basic print settings including the number of copies and print range
are selected within the Print window.
To take advantage of the advanced printing features, click Properties or
Preferences from the Print window (see "Opening printing preferences" on
page 56).
5 To start the print job, click OK or Print in the Print window.
Basic printing
55
2. Menu Overview and Basic Setup
11
Canceling a print job
If the print job is waiting in the print queue or print spooler, cancel the job as
follows:
• You can access this window by simply double-clicking the machine icon
( ) in the Windows task bar.
• You can also cancel the current job by pressing (Stop/Clear) on the
control panel.
Basic printing
56
2. Menu Overview and Basic Setup
12
Opening printing preferences
• The Printing Preferences window that appears in this user’s guide may
differ depending on the machine in use.
• When you select an option in Printing Preferences, you may see a
warning mark or . An mark means you can select that certain
option but it is not recommended, and an mark means you cannot
select that option due to the machine’s setting or environment.
• For Windows 8 user, see "Opening more settings" on page 276.
1Open the document you want to print.
2 Select Print from the file menu. The Print window appears.
3 Select your machine from the Select Printer.
4 Click Properties or Preferences.
The screenshot may differ depending on model.
• You can apply Eco features to save paper and toner before printing (see
"Easy Eco Driver" on page 261).
• You can check the machine’s current status pressing the Printer Status
button (see "Using Samsung Printer Status" on page 271).
• The printer driver includes a user interface that is optimized for
touchscreens. To use this UI, click Samsung Printer Center > Device
Options and then select Stylish User Interface (see "Using Samsung
Printer Center" on page 262).
Basic printing
57
2. Menu Overview and Basic Setup
Using a favorite setting
The Favorites option, which is visible on each preferences tab except for the
Samsung tab, allows you to save the current preferences for future use.
To save a Favorites item, follow these steps:
1Change the settings as needed on each tab.
2 Enter a name for the item in the Favorites input box.
3 Click Save.
4 Enter name and description, and then select the desired icon.
5 Click OK. When you save Favorites, all current driver settings are saved.
To use a saved setting, select it in the Favorites tab. The machine is now set
to print according to the settings you have selected. To delete saved
settings, select it in the Favorites tab and click Delete.
13
Using help
Click the option you want to know on the Printing Preferences window and
press F1 on your keyboard.
Basic printing
58
2. Menu Overview and Basic Setup
14
Eco printing
The Eco function cuts toner consumption and paper usage. The Eco function
allows you to save print resources and lead you to eco-friendly printing.
If you press the Eco button from the control panel, eco mode is enabled. The
default setting of Eco mode is Multiple Pages per Side (2) and Toner Save.
Some features may not be available depending on the model.
• You change the machine’s setting set in the machine from Samsung Easy
Printer Manager or SyncThru™ Web Service.
- If your machine is connected to the local, you can set the machine’s
setting from
Samsung Easy Printer Manager > Advanced Setting > Device
Settings (see "Using Samsung Easy Printer Manager" on page 268).
- If your machine is connected to the network, you can set
themachine’s setting from SyncThru™ Web Service > Settings tab >
Machine Settings (see "Using SyncThru™ Web Service" on page 265).
Depending on the printer driver you use, Skip blank pages may not work
properly. If Skip blank pages feature does not work properly, set the feature
from the Easy Eco Driver (see "Easy Eco Driver" on page 261).
Setting Eco mode on the control panel
1Select (Menu) > System Setup > Machine Setup > Eco Settings on
the control panel.
2 Select the option you want and press OK.
•Default Mode: Select this to turn on or off the eco mode.
-Off: Set the eco mode off.
-On: Set the eco mode on.
If you set the eco mode on with a password from the SyncThru™ Web
Service (Settings tab > Machine Settings > System > Eco Settings) or
Samsung Easy Printer Manager (Advanced Setting > Device Settings >
Eco), the On force message appears. You have to enter the password to
change the eco mode status.
•Select Temp.: Follow the settings from Syncthru™ Web Service or
Samsung Easy Printer Manager. Before you select this item, you must
set the eco function in SyncThru™ Web Service (Settings tab >
Machine Settings > System > Eco Settings) or Samsung Easy
Printer Manager (Advanced Setting > Device Settings > Eco).
-Default Eco: The machine is set to Default Eco mode.
-Custom Eco: Change any necessary values.
3 Press OK to save the selection.
Basic printing
59
2. Menu Overview and Basic Setup
Setting eco mode on the driver
Open the Eco tab to set Eco mode. When you see the eco image ( ), that
means the eco mode is currently enabled.
Eco options
•Printer Default: Follows the settings from the machine's control panel.
•None: Disables Eco mode.
•Eco Printing: Enables eco mode. Activate the various Eco items you want to
use.
•Password: If the administrator fixed to enable the Eco mode, you have to
enter the password to change the status.
Result simulator
Result Simulator shows the estimated results of reduced emissions of carbon
dioxide, used electricity, and the amount of saved paper in accordance with the
settings you selected.
• The results are calculated on the basis that the total number of printed
paper is one hundred without a blank page when the Eco mode is disabled.
• Refers to the calculation coefficient about CO2, energy, and paper from IEA,
the index of Ministry of Internal Affairs and Communication of Japan and
www.remanufacturing.org.uk. Each model has a different index.
• The power consumption in printing mode refers to the average printing
power consumption of this machine.
• The actual amount displayed is only an estimate as the actual amount may
differ depending on the operating system used, computing performance,
application software, connection method, media type [thickness], media
size, job complexity, etc.
60
2. Menu Overview and Basic Setup
Basic copying
For special printing features, refer to the Advanced Guide (see "Copy" on
page 207).
15
Basic copy
1C48xW series: Make sure that the Scan to button’s LED is off.
C48xFN/C48xFW series: Select (copy) on the control panel.
2 Select (Menu) > Copy Feature on the control panel.
3 Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 50).
4 If you want to customize the copy settings including Reduce/Enlarge,
Darkness, Original Type and more by using the control panel buttons
(see "Changing the settings for each copy" on page 60).
5 Enter the number of copies using the arrow or number keypad, if
necessary.
6 Press (Start).
If you need to cancel the copying job during the operation, press (Stop/
Clear) and the copying will stop.
16
Changing the settings for each copy
Your machine provides default settings for copying so that you can quickly and
easily make a copy.
• If you press the (Stop/Clear) button twice while setting the copy
options, all of the options you have set for the current copy job will be
canceled and returned to their default status. Or, they will automatically
return to their default status after the machine completes the copy in
progress.
• Accessing menus may differ from model to model (see "Accessing the
menu" on page 34).
• It may be necessary to press OK to navigate to lower-level menus for
some models.
Darkness
If you have an original containing faint marking and dark images, you can adjust
the brightness to make a copy that is easier to read.
Basic copying
61
2. Menu Overview and Basic Setup
1C48xW series: Make sure that the Scan to button’s LED is off.
C48xFN/C48xFW series: Select (copy) on the control panel.
2 Select (Menu) > Copy Feature > Darkness on the control panel.
3 Select the option you want and press OK.
For example, the Light+5 being the lightest, and the Dark+5 being the
darkest.
4 Press (Stop/Clear) to return to ready mode.
Original
The original setting is used to improve the copy quality by selecting the
document for the current copy job.
1C48xW series: Make sure that the Scan to button’s LED is off.
C48xFN/C48xFW series: Select (copy) on the control panel.
2 Select (Menu) > Copy Feature > Original Type on the control panel.
3 Select the option you want and press OK.
•Text: Use for originals containing mostly text.
•Text/Photo: Use for originals with mixed text and photographs.
If texts in the printout is blurry, select Text to get the clear texts.
•Photo: Use when the originals are photographs.
•Magazine: Use when the originals are magazine.
4 Press (Stop/Clear) to return to ready mode.
Reduced or enlarged copy
You can reduce or enlarge the size of a copied image from 25% to 400% from the
document feeder or scanner glass.
• This feature may not be available depending on model or optional goods
(see "Variety feature" on page 10).
• If the machine set to Eco mode, reduce and enlarge features are not
available.
To select from the predefined copy sizes
1C48xW series: Make sure that the Scan to button’s LED is off.
C48xFN/C48xFW series: Select (copy) on the control panel.
2 Select (Menu) > Copy Feature > Reduce/Enlarge on the control
panel.
Basic copying
62
2. Menu Overview and Basic Setup
3 Select the option you want and press OK.
4 Press (Stop/Clear) to return to ready mode.
To scale the copy by directly entering the scale rate
1C48xW series: Make sure that the Scan to button’s LED is off.
C48xFN/C48xFW series: Select (copy) on the control panel.
2 Select (Menu) > Copy Feature > Reduce/Enlarge > Custom on the
control panel.
3 Enter the copy size you want using the numeric keypad.
4 Press OK to save the selection.
5 Press (Stop/Clear) to return to ready mode.
When you make a reduced copy, black lines may appear at the bottom of
your copy.
17
ID card copying
Your machine can print 2-sided originals on one sheet.
The machine prints one side of the original on the upper half of the paper and
the other side on the lower half without reducing the size of the original. This
feature is helpful for copying a small-sized item such as business card.
• The original must be placed on the scanner glass to use this feature.
• If the machine set to Eco mode, this feature is not available.
Depending on the model, the operating procedure may differ.
1Press ID Copy on the control panel.
2 Place the front side of an original facing down on the scanner glass
where arrows indicate as shown. Then, close the scanner lid.
Basic copying
63
2. Menu Overview and Basic Setup
3 Place Front Side and Press [Start] appears on the display.
4 Press (Start).
Your machine begins scanning the front side and shows Place Back Side
and Press [Start].
5 Turn the original over and place it on the scanner glass where arrows
indicate as shown. Then, close the scanner lid.
6 Press (Start) button.
• If you do not press the (Start) button, only the front side will be
copied.
• If the original is larger than the printable area, some portions may not be
printed.
64
2. Menu Overview and Basic Setup
Basic scanning
For special scanning features, refer to the Advanced Guide (see "Scan
features" on page 241).
18
Basic Scanning
This is the normal and usual procedure for scanning originals.
This is a basic scanning method for USB-connected machine.
• It may be necessary to press OK to navigate to lower-level menus for
some models.
• If you want to scan using the network, refer to the Advanced Guide (see
"Scanning from network connected machine" on page 242).
•C48xW series only support Scan to key on the control panel (see "Basic
scanning method" on page 241).
1Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 50).
2 C48xW series: Press Scan to > Scan to PC > Local PC on the control
panel.
C48xFN/C48xFW series: Select (scan) > Scan to PC > Local PC on the
control panel.
If you see Not Available message, check the port connection, or select
Enable Scan from Device Panel in Samsung Easy Printer Manager >
Advanced Setting > Scan to PC Settings.
3 Select the scan destination you want and press OK.
Default setting is My Documents.
• You can create and save the frequently used settings as a profile list. Also
you can add and delete the profile and save each profile to a different
path.
•To change the Samsung Easy Printer Manager > Advanced Setting >
Scan to PC Settings.
4 Select the option you want and press OK.
5 Scanning begins.
Scanned image is saved in computer’s C:\Users\users name\My
Documents. The saved folder may differ, depending on your operating
system or the application you are using.
65
2. Menu Overview and Basic Setup
Basic faxing
•C48xFN/C48xFW series only.
• For special faxing features, refer to the Advanced Guide (see "Fax
features" on page 249).
• You cannot use this machine as a fax via the internet phone. For more
information ask your internet service provider.
• We recommend using traditional analog phone services (PSTN: Public
Switched Telephone Network) when connecting telephone lines to use
a fax machine. If you use other Internet services (DSL, ISDN, VolP), you can
improve the connection quality by using the Micro-filter. The Micro-filter
eliminates unnecessary noise signals and improves connection quality or
Internet quality. Since the DSL Micro-filter is not provided with the
machine, contact your Internet service provider for use on DSL Micro-
filter.
1Line port
2Micro filter
3DSL modem / Telephone line
(see "Rear view" on page 23).
19
Preparing to fax
Before you send or receive a fax, you need to connect the supplied line cord to
your telephone wall jack (see "Rear view" on page 23). Refer to the Quick
Installation Guide how to make a connection. The method of making a
telephone connection is different from one country to another.
20
Sending a fax
When you place the originals, you can use either the document feeder or
the scanner glass. If the originals are placed on both the document feeder
and the scanner glass, the machine will read the originals on the document
feeder first, which has higher priority in scanning.
1Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 50).
2 Select (fax) on the control panel.
3 Adjust the resolution and the darkness to suit your fax needs (see
"Adjusting the document settings" on page 67).
Basic faxing
66
2. Menu Overview and Basic Setup
4 Enter the destination fax number (see "Keypad letters and numbers" on
page 226).
5 Press (Start) on the control panel. The machine starts to scan and
send the fax to the destinations.
• If you want to send a fax directly from your computer, use Samsung
Network PC Fax (see "Sending a fax from your computer" on page 250).
• When you want to cancel a fax job, press (Stop/Clear) before the
machine starts transmission.
• If you used the scanner glass, the machine shows the message asking to
place another page.
Sending a fax manually
Perform the following to send a fax using (On Hook Dial) on the control
panel.
If your machine is a handset model, you can send a fax using the handset
(see "Variety feature" on page 10).
1Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 50).
2 Select (fax) on the control panel.
3 Adjust the resolution and the darkness to suit your fax needs (see
"Adjusting the document settings" on page 67).
4 Press (On Hook Dial) on the control panel or lift the handset.
5 Enter a fax number using the number keypad on the control panel.
6 Press (Start) on the control panel when you hear a high-pitched fax
signal from the remote fax machine.
Sending a fax to multiple destinations
You can use the multiple send feature, which allows you to send a fax to multiple
locations. Originals are automatically stored in memory and sent to a remote
station. After transmission, the originals are automatically erased from memory.
You cannot send faxes with this feature if you have chosen super fine as an
option or if the fax is in color.
Basic faxing
67
2. Menu Overview and Basic Setup
1Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 50).
2 Select (fax) on the control panel.
3 Adjust the resolution and the darkness to suit your fax needs (see
"Adjusting the document settings" on page 67).
4 Select (Menu) > Fax Feature > Multi Send on the control panel.
5 Enter the number of the first receiving fax machine and press OK.
You can press speed dial numbers or select a group dial number using
the (Address book) button.
6 Enter the second fax number and press OK.
The display asks you to enter another fax number to send the document.
7 To enter more fax numbers, press OK when Yes appears and repeat
steps 5 and 6.
You can add up to 10 destinations.
8 When you have finished entering fax numbers, select No at the Another
No.? prompt and press OK.
The machine begins sending the fax to the numbers you entered in the
order in which you entered them.
21
Receiving a fax
Your machine is preset Fax mode at the factory. When you receive a fax, the
machine answers the call on a specified number of rings and automatically
receives the fax.
22
Adjusting the document settings
Before starting a fax, change the following settings according to your original’s
status to get the best quality.
It may be necessary to press OK to navigate to lower-level menus for some
models.
Resolution
The default document settings produce good results when using typical text-
based originals. However, if you send originals that are of poor quality, or
contain photographs, you can adjust the resolution to produce a higher quality
fax.
Basic faxing
68
2. Menu Overview and Basic Setup
1Select (fax) > (Menu) > Fax Feature > Resolution on the control
panel.
2 Select the option you want and press OK.
•Standard: Originals with normal sized characters.
•Fine: Originals containing small characters or thin lines or originals
printed using a dot-matrix printer.
•Super Fine: Originals containing extremely fine detail. Super Fine
mode is enabled only if the machine with which you are
communicating also supports the Super Fine resolution.
• For memory transmission, Super Fine mode is not available. The
resolution setting is automatically changed to Fine.
• When your machine is set to Super Fine resolution and the fax machine
with which you are communicating does not support Super Fine
resolution, the machine transmits using the highest resolution mode
supported by the other fax machine.
•Photo Fax: Originals containing shades of gray or photographs.
3 Press (Stop/Clear) to return to ready mode.
Darkness
You can select the degree of darkness of the original document.
The darkness setting is applied to the current fax job. To change the default
setting (see "Fax" on page 210).
1Select (fax) > (Menu) > Fax Feature > Darkness on the control
panel.
2 Select a darkness level you want.
3 Press (Stop/Clear) to return to ready mode.
69
2. Menu Overview and Basic Setup
Using USB memory device
C48x series do not support USB memory port.
This chapter explains how to use a USB memory device with your machine.
23
About USB memory
USB memory devices are available with a variety of memory capacities to give
you more room for storing documents, presentations, downloaded music and
videos, high resolution photographs or whatever other files you want to store or
move.
You can do the following tasks on your machine by using a USB memory device.
• Scan documents and save them on a USB memory device
• Print data stored on a USB memory device
• Restore backup files to the machine’s memory
• Format the USB memory device
• Check the available memory space
24
Plugging in a USB memory device
Lift the scanner lid slightly and insert your USB memory device into the USB
memory port. Close the scanner lid again before using the device.
The USB memory port on the front of your machine is designed for USB V1.1 and
USB V2.0 memory devices. Your machine supports USB memory devices with
FAT16/FAT32 and a sector size of 512 bytes.
Check your USB memory device’s file system from your dealer.
Using USB memory device
70
2. Menu Overview and Basic Setup
You must use only an authorized USB memory device with an A plug connector.
Use only a metal-shielded USB memory device.
Only use a USB memory device that has obtained compatibility certification;
otherwise, the machine might not recognize it.
• Do not remove the USB memory device while the machine is in operation
or writing to or reading from USB memory. The machine warranty does
not cover damage caused by user’s misuse.
• If your USB memory device has certain features such as security settings
and password settings, your machine may not automatically detect it.
For details about these features, see the user’s guide of the USB memory
device.
25
Printing from a USB memory device
You can directly print files stored on a USB memory device.
File is supported by Direct Print option.
•PRN: Only files created by provided driver with your machine are
compatible.
If you print PRN files created from other machine, the printout would be
different.
•TIFF: TIFF 6.0 Baseline
•JPEG: JPEG Baseline
•PDF: PDF 1.7 or lower version
To print a document from a USB memory device
1Insert a USB memory device into the USB memory port on your machine,
and then press Direct USB.
2 Select USB Print.
A B
Using USB memory device
71
2. Menu Overview and Basic Setup
3 Select the folder or file you want and press OK.
If you see [+] or [D] in the front of a folder name, there are one or more
files or folders in the selected folder.
4 Select the number of copies to be printed or enter the number.
5 Press OK, Start or Print to start printing the selected file.
After printing the file, the display asks if you want to print another job.
6 Press OK when Yes appears to print another job, and repeat from step 2.
Otherwise, press the left/right arrow to select No and press OK.
7 Press (Stop/Clear) to return to ready mode.
26
Scanning to a USB memory device
• Accessing menus may differ from model to model (see "Accessing the
menu" on page 34)
• It may be necessary to press OK to navigate to lower-level menus for
some models.
You can scan a document and save the scanned image onto a USB memory
device.
Scanning
1Insert a USB memory device into the USB memory port on your machine.
2 Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 50).
3 Select (scan) > Scan To USB > OK on the control panel.
The machine begins scanning.
To scan multiple pages, select Yes while Another Page? Yes/No appears. After
scanning is complete, you can remove the USB memory device from the
machine.
Customizing Scan to USB
You can specify image size, file format, or color mode for each scanning to USB
job.
1Select (scan) > (Menu) > Scan Feature > USB Feature on the
control panel.
2 Select the setting option you want appears.
•Original Size: Sets the image size.
•Original Type: Sets the original document’s.
•Resolution: Sets the image resolution.
Using USB memory device
72
2. Menu Overview and Basic Setup
•Color Mode: Sets the color mode. If you select Mono in this option,
you cannot select JPEG in File Format.
•File Format: Sets the file format in which the image is to be saved. If
you select JPEG in this option, you cannot select Mono in Color
Mode.
•Darkness: Sets the brightness level to scan an original.
3 Select the desired status you want and press OK.
4 Repeat steps 2 and 3 to set other setting options.
5 Press (Stop/Clear) to return to ready mode.
You can change the default scan settings. Refer to the Advanced Guide.
27
Managing USB memory
You can delete image files stored on a USB memory device one by one or all at
once by reformatting the device.
If you see [+] or [D] in the front of a folder name, there are one or more files
or folders in the selected folder.
After deleting files or reformatting a USB memory device, files cannot be
restored. Therefore, confirm that you no longer need the data before
deleting it.
Deleting an image file
1Insert a USB memory device into the USB memory port on your machine,
and then press Direct USB.
2 Select File Manage > Delete and press OK.
3 Select the file you want to delete and press OK.
4 Select Yes.
5 Press (Stop/Clear) to return to ready mode.
Formatting a USB memory device
1Insert a USB memory device into the USB memory port on your machine,
and then press Direct USB.
2 Select File Manage > Format and press OK.
3 Select Yes.
4 Press (Stop/Clear) to return to ready mode.
Using USB memory device
73
2. Menu Overview and Basic Setup
Viewing the USB memory status
You can check the amount of memory space available for scanning and saving
documents.
1Insert a USB memory device into the USB memory port on your machine,
and then press Direct USB.
2 Select Check Space.
3 The available memory space appears on the display.
4 Press (Stop/Clear) to return to ready mode.
3. Maintenance
This chapter provides information about purchasing supplies, accessories and maintenance parts available for your
machine.
• Ordering supplies and accessories 81
• Available supplies 82
• Available maintenance parts 83
• Storing the toner cartridge 84
• Redistributing toner 85
• Replacing the toner cartridge 87
• Replacing the imaging unit 89
• Replacing the waste toner container 91
• Monitoring the supplies life 93
• Setting the toner low alert 94
• Cleaning the machine 95
• Tips for moving & storing your machine 99
81
3. Maintenance
Ordering supplies and accessories
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts.
To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.
82
3. Maintenance
Available supplies
When supplies reach the end of their life spans, you can order the followings of supplies for your machine:
Depending on the options, percentage of image area and job mode used, the toner cartridge’s lifespan may differ.
When purchasing new toner cartridges or other supplies, these must be purchased in the same country as the machine you are using. Otherwise, new toner
cartridges or other supplies will be incompatible with your machine due to different configurations of toner cartridges and other supplies according to the specific
country conditions.
•The toner cartridge included in the printer/all-in-one product you purchased is not available for sale and is not guaranteed to be compatible with any
other printer.
•Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine
Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s
warranty.
Type Average yielda
a. Declared yield value in accordance with ISO/IEC 19798. The number of pages may be affected by operating environment, printing interval, graphics, media type and media size.
Part name
Toner cartridge • Average continuous black cartridge yield: Approx. 1,500 standard pages (Black)
• Average continuous color cartridge yield: Approx. 1,000 standard pages (Yellow/Magenta/Cyan)
•K404 (CLT-K404S): Black
•C404 (CLT-C404S): Cyan
•M404 (CLT-M404S): Magenta
Y404 (CLT-Y404S): Yellow
Imaging unit Approx. 16,000 imagesb
b. Image counts based on one color on each page. If you print documents in full color (Cyan, Magenta, Yellow, Black), the life of this item will be reduced by 25%.
CLT-R406
Waste toner container Approx. 7,000 imagesbCLT-W406
83
3. Maintenance
Available maintenance parts
You need to replace the maintenance parts at specific intervals to keep the machine in the best condition and avoid print quality and paper feeding problems
resulting from the worn-out parts. Maintenance parts are mostly rollers, belts and pads. However, the replacement period and parts may differ depending on the
model. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. To purchase
maintenance parts, contact the retailer where you bought the machine. The replacement period for the maintenance parts is informed by the "Samsung Printer
Status" program. Or on the UI (User Interface) if your machine supports a display screen. The replacement period varies based on the operating system used,
computing performance, application software, connecting method, paper type, paper size, and job complexity.
84
3. Maintenance
Storing the toner cartridge
Toner cartridges contain components that are sensitive to light, temperature
and humidity. Samsung suggests users follow these recommendations to
ensure optimal performance, highest quality, and longest life from your new
Samsung toner cartridge.
Store this cartridge in the same environment in which the printer will be used.
This should be in controlled temperature and humidity conditions. The toner
cartridge should remain in its original and unopened package until installation
– if original packaging is not available, cover the top opening of the cartridge
with paper and store in a dark cabinet.
Opening the cartridge package prior to use dramatically shortens its useful shelf
and operating life. Do not store on the floor. If the toner cartridge is removed
from the printer, follow the instructions below to store the toner cartridge
properly.
• Store the cartridge inside the protective bag from the original package.
• Store lying flat (not standing on end) with the same side facing up as if it
were installed in the machine.
• Do not store consumables in any of the following conditions:
- Temperature greater than 40°C (104°F).
- Humidity range less than 20% or greater than 80%.
- An environment with extreme changes in humidity or temperature.
- Direct sunlight or room light.
- Dusty places.
- A car for a long period of time.
- An environment where corrosive gases are present.
- An environment with salty air.
1
Handling instructions
• Do not expose the cartridge to unnecessary vibrations or shock.
2
Toner cartridge usage
Samsung Electronics does not recommend or approve the use of non-Samsung
brand toner cartridges in your printer including generic, store brand, refilled, or
remanufactured toner cartridges.
Samsung’s printer warranty does not cover damage to the machine caused
by the use of a refilled, remanufactured, or non-Samsung brand toner
cartridges.
3
Estimated cartridge life
Estimated cartridge life (the life of the toner cartridge yield) depends on the
amount of toner that print jobs require. The actual print yield may vary
depending on the print density of the pages you print on, operating
environment, percentage of image area, printing interval, media type and/or
media size. For example, if you print a lot of graphics, the consumption of the
toner is higher and you may need to change the cartridge more often.
85
3. Maintenance
Redistributing toner
When the toner cartridge is near the end of its life:
• White streaks or light printing occurs and/or density varies from side to side.
• The Status LED blinks orange. The toner-related message saying that the toner is low may appear on the display.
• The computer’s Samsung Printing Status program window appears on the computer telling you which color cartridge is low on toner (see "Using Samsung Printer
Status" on page 271).
If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still
occur even after you have redistributed the toner.
Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).
• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
• When opening a scan unit, hold the document feeder and scan unit together.
• Printing even after the toner empty status can cause serious damage to your machine.
Redistributing toner
86
3. Maintenance
87
3. Maintenance
Replacing the toner cartridge
When a toner cartridge has reached the end of life, the Printing Status window appears on the computer, indicating the toner cartridge needs to be placed.
• Shake the toner cartridge thoroughly, it will increase the initial print quality.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).
• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
• When opening a scan unit, hold the document feeder and scan unit together.
• Printing even after the toner empty status can cause serious damage to your machine.
Replacing the toner cartridge
88
3. Maintenance
1
2
89
3. Maintenance
Replacing the imaging unit
When the life span of the imaging unit has expired, the Printing Status window appears on the computer, indicating the imaging unit needs to be placed. Otherwise,
your machine stops printing.
• Don’t use sharp objects such as a knife or scissors to open the imaging unit package. You could damage the surface of the imaging unit.
• Be careful not to scratch the surface of the imaging unit.
• To prevent damage, do not expose the imaging unit to light for more than a few minutes. Cover it with a piece of paper to protect it if necessary.
• Before closing the front cover, make sure all toner cartridges are installed properly.
Replacing the imaging unit
90
3. Maintenance
91
3. Maintenance
Replacing the waste toner container
When the life span of the waste toner container has expired, waste toner container-related message appears on the screen display of the control panel, indicating
the waste toner container needs to be replaced. Check the waste toner container for your machine (see "Available supplies" on page 82). For information about
installing the waste toner container, refer to the waste toner container installation guide included on the package.
• Toner particles can be released inside the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems
occur.
• When you pull out the waste toner container out of the machine, move the container carefully not to drop it from your hands.
• Make sure that you lay the waste toner container on a flat surface so that the toner does not spill.
Do not tilt or turn over the container.
Replacing the waste toner container
92
3. Maintenance
2
1
93
3. Maintenance
Monitoring the supplies life
If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if
necessary.
It may be necessary to press OK to navigate to lower-level menus for some models.
1Select (Menu) > System Setup > Maintenance > Supplies Life on the control panel.
2 Select the option you want and press OK.
3 Press (Stop/Clear) to return to ready mode.
94
3. Maintenance
Setting the toner low alert
If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not
this message or LED appears.
• You change the machine’s setting set in the machine from Samsung Easy Printer Manager or SyncThru™ Web Service.
- If your machine is connected to the local, you can set the machine’s setting from Samsung Easy Printer Manager > Advanced Setting > Device Settings
(see "Using Samsung Easy Printer Manager" on page 268).
- If your machine is connected to the network, you can set themachine’s setting from SyncThru™ Web Service > Settings tab > Machine Settings (see "Using
SyncThru™ Web Service" on page 265).
• It may be necessary to press OK to navigate to lower-level menus for some models.
1Select (Menu) > System Setup > Maintenance > TonerLow Alert on the control panel.
2 Select the option you want.
3 Press OK to save the selection.
95
3. Maintenance
Cleaning the machine
If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing
condition and use your machine longer.
• Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the
cabinet.
• If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum
cleaner, toner blows in the air and might be harmful to you.
4
Cleaning the outside or the display screen
Clean the machine cabinet or the display screen with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into
the machine.
Cleaning the machine
96
3. Maintenance
5
Cleaning the inside
During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks
or smearing. Cleaning the inside of the machine clears and reduces these problems.
• To prevent damage to the imaging unit, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
• Do not touch the green area of the imaging unit. Use the handle on the imaging unit to avoid touching this area.
• Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such
as benzene or thinner. Printing quality problems can occur and cause damage to the machine.
• Use a dry lint-free cloth to clean the machine.
• Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before
cleaning the machine.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).
• When opening a scan unit, hold the document feeder and scan unit together.
Cleaning the machine
97
3. Maintenance
1
2
1
2
Cleaning the machine
98
3. Maintenance
6
Cleaning the scan unit
Keeping the scan unit clean helps ensure the best possible copies. We suggest
that you clean the scan unit at the start of each day and during the day as
needed.
• Turn the machine off and unplug the power cord. Wait for the machine
to cool down. If your machine has a power switch, turn the power switch
off before cleaning the machine.
• Illustrations on this user’s guide may differ from your machine
depending on its options or models. Check your machine type (see
"Front view" on page 21).
1Slightly dampen a soft, lint-free cloth or paper towel with water.
2 Lift and open the scanner lid.
3 Wipe the surface of the scanner until it is clean and dry.
1White bar
2Document feeder glass
3White sheet
4Scanner lid
5Scanner glass
4 Close the scanner lid.
2
3
4
1
5
99
3. Maintenance
Tips for moving & storing your machine
• When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to
the machine or reduce print quality.
• When moving the machine, make sure at least two people are holding the machine securely.
4. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
• Tips for avoiding paper jams 107
• Clearing paper jams 108
• Understanding the status LED 115
• Understanding display messages 117
This chapter gives helpful information for what to do if you encounter an error. If your machine
has a display screen, check the message on the display screen first to solve the error.If you
cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in
the Advanced Guide (see "Troubleshooting" on page 282).If you cannot find a solution in the
User's Guide or the problem persists, call for service.
107
4. Troubleshooting
Tips for avoiding paper jams
By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:
• Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 41).
• Do not remove paper from the tray while your machine is printing.
• Flex, fan, and straighten paper before loading.
• Do not use creased, damp, or highly curled paper.
• Do not mix papers in a tray.
• Use only recommended print media (see "Print media specifications" on page 127).
• Perforated or embossed paper does not separate easily. Flex the sheets back and forth to loosen them, and fan them.
Feed single paper from tray if there are multi-feeds or paper jams.
• Grain refers to the alignment of the paper fibers in a sheet of paper. Grain long paper is recommended.
• Do not use rough-edged paper.
108
4. Troubleshooting
Clearing paper jams
When an original document jams in the document feeder, a warning message appears on the display.
To avoid tearing the document, remove the jammed document slowly and carefully.
To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals.
Clearing paper jams
112
4. Troubleshooting
4
Original paper jam
Original paper jam in front of scanner
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).
• This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10).
Clearing paper jams
113
4. Troubleshooting
Original paper jam inside of scanner
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).
• This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10).
Clearing paper jams
114
4. Troubleshooting
Original paper jam in exit area of scanner
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).
• This troubleshooting may not be available depending on model or optional goods (see "Front view" on page 21).
1Remove any remaining pages from the document feeder.
2 Gently remove the jammed paper from the document feeder.
115
4. Troubleshooting
Understanding the status LED
The color of the LED indicates the machine's current status.
• Some LEDs may not be available depending on model or country (see "Control panel overview" on page 24).
• To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 117).
• You also can resolve the error with the guideline from the computer’s Samsung Printing Status window (see "Using Samsung Printer Status" on page 271).
• If the problem persists, call a service representative.
LED Status Description
Status
Off The machine is off-line.
Blue
Blinking When the backlight blinks, the machine is receiving or printing data.
On • The machine is on-line and can be used.
Orange
Blinking
• A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message.
When the problem is cleared, the machine resumes.
• Small amount of toner is left in the cartridge. The estimated cartridge lifea of toner is close. Prepare a new
cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner (see
"Redistributing toner" on page 85).b
On
• A toner cartridge has almost reached its estimated cartridge lifea. It is recommended to replace the toner
cartridge (see "Replacing the toner cartridge" on page 87).
• The cover is opened. Close the cover.
• There is no paper in the tray when receiving or printing data. Load paper in the tray.
• The machine has stopped due to a major error. Check the display message (see "Understanding display
messages" on page 117).
• A paper jam has occurred (see "Clearing paper jams" on page 108).
Understanding the status LED
116
4. Troubleshooting
WirelessbBlue
Blinking The machine is connecting to a wireless network.
On The machine is connected to a wireless network (see "Wireless network setup" on page 168).
Off The machine is disconnected from a wireless network.
Power/Wake Up ( ) Blue
On The machine is in power save mode.
Off The machine is in ready mode or machine’s power is off.
Eco Green
On Eco mode is on.
The default setting of Eco mode is 2-up and toner save.
Off Eco mode is off.
Scan tobBlue
On Scan mode is on.
Switches between scan and copy mode. The Scan to LED turns on scan mode and turns off on copy mode.
Off Scan mode is off and copy mode is on.
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798. The number of pages
may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED is
on and the printer stops printing.
b. Some LEDs may not be available depending on model or country (see "Control panel overview" on page 24).
LED Status Description
117
4. Troubleshooting
Understanding display messages
Messages appear on the control panel display to indicate the machine’s status
or errors. Refer to the tables below to understand the messages’ and their
meaning, and correct the problem, if necessary.
• This function is not supported for the devices which has a control panel
display. You can resolve the error with the guideline from the computer’s
Printing Status window (see "Using Samsung Printer Status" on page
271).
• If a message is not in the table, reboot the power and try the printing job
again. If the problem persists, call a service representative.
• When you call for service, provide the service representative with the
contents of display message.
• Some messages may not appear on the display depending on the
options or models.
• [error number] indicates the error number.
• [tray type] indicates the tray number.
• [media type] indicates the media type.
• [media size] indicates the media size.
• [color] indicates the color of toner.
5
Paper Jam-related messages
Message Meaning Suggested solutions
Document jam.
Remove jam
The loaded original
document has jammed in
the document feeder.
Clear the jam (see "Original
paper jam" on page 112).
Paper Jam
inside machine
Paper has jammed inside the
machine.
Clear the jam (see "Inside the
machine" on page 110).
Paper Jam in tray Paper has jammed in the
paper tray.
Clear the jam (see "Clearing
paper jams" on page 108).
Paper Jam
in exit area
Paper has jammed in the exit
area.
Clear the jam (see "Original
paper jam in exit area of
scanner" on page 114).
Paper Empty in
tray
There is no paper in tray. Load paper in tray (see
"Loading paper in the tray"
on page 42).
Understanding display messages
118
4. Troubleshooting
6
Toner-related messages
Samsung does not recommend using a non-genuine Samsung toner
cartridge such as refilled or remanufactured. Samsung cannot guarantee a
non-genuine Samsung toner cartridge's quality. Service or repair required
as a result of using non-genuine Samsung toner cartridges will not be
covered under the machine warranty.
Message Meaning Suggested solutions
Install Toner
A toner cartridge is
not installed.
Install a toner cartridge.
Not Compatible
[color] toner
The toner cartridge is
not suitable for your
machine.
Install the corresponding toner cartridge with
a Samsung-genuine cartridge.
Prepare Toner
Small amount of
toner is left in the
indicated cartridge.
The estimated
cartridge life of toner
is close.
Prepare a new cartridge for a replacement.
You may temporarily increase the printing
quality by redistributing the toner (see
"Redistributing toner" on page 85).
Replace Toner
The indicated toner
cartridge has almost
reached its estimated
cartridge life.
a
• You can choose
Stop
or
Continue
as
shown on the control panel. If you select
Stop
, the printer stops printing and you
cannot print any more without changing
the cartridge. If you select
Continue
, the
printer keeps printing but the printing
quality cannot be guaranteed. Besides, it
can cause serious damage to your machine.
• Replace the toner cartridge for the best
print quality when this message appears.
Using a cartridge beyond this stage can
result in printing quality issues (see
"Replacing the toner cartridge" on page
87).
The indicated toner
cartridge has
reached its estimated
cartridge life.
a
The
machine might stop
printing.
Replace the toner cartridge (see "Replacing
the toner cartridge" on page 87).
a. Estimated cartridge life means the expected or estimated toner cartridge life, which
indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798 (see
"Available supplies" on page 82). The number of pages may be affected by operating
environment, percentage of image area, printing interval, media, percentage of image
area, and media size. Some amount of toner may remain in the cartridge even when
replace new cartridge appears and the machine stops printing.
Message Meaning Suggested solutions
Understanding display messages
119
4. Troubleshooting
7
Tray-related messages
8
Network-related messages
Message Meaning Suggested solutions
Tray Paper
Mismatch
The paper size specified in the
printer properties does not
match the paper you are
loading.
Load the correct paper in
the tray.
Message Meaning Suggested solutions
Fail connection
to WPS
The machine failed to
connect via WPS.
Check the WPS settings
(see "Using the WPS
Settings menu" on page
169).
Install
wireless NIC
There is a problem on the
network interface.
Turn the power switch off
and on. If the problem
persists, call for service.
Network Problem:
IP Conflict
The network IP address you
have set is being used by
someone else.
Check the IP address and
reset it if necessary (see
"Printing a network
configuration report" on
page 157).
Not found
Wireless network
The machine cannot find the
wireless network.
Check the status of the
wireless router or access
point, including its
configuration and power
connections, as well as
any devices that may
affect wireless
communication. If the
problem persists, please
call for service.
Message Meaning Suggested solutions
Understanding display messages
120
4. Troubleshooting
9
Misc. messages
Not Correct
Wireless setting
• The wireless network
options are configured
incorrectly for the
security method.
• The password entered in
the wireless security
options is incorrect.
• The machine does not
support the security
method used by the
access point or wireless
router.
• The access point or
wireless router has
malfunctioned.
Reconfigure the wireless
options in the machine,
SWS, access point, or
wireless router. The
WPA2-PSK/AES security
method is recommended.
If the problem persists,
please call for service.
Not connect
Wireless AP
The machine failed to
connect to the wireless
AP(access point or wireless
router).
Check the status of the
access point, including its
configuration and power
connections, as well as
any devices that may
affect wireless
communication. If the
problem persists, please
call for service.
Message Meaning Suggested solutions
Wi-Fi Direct
is not ready
The machine failed to
initialize the Wi-Fi Direct
connection.
Reboot the machine to
initialize the wireless
settings. If the problem
persists, please call for
service.
Wi-Fi Direct
is not connect
The machine failed to
connect via Wi-Fi Direct.
Turn the Wi-Fi Direct
feature off and then back
on or reboot the machine
or mobile device. If the
problem persists, please
call for service.
Message Meaning Suggested solutions
Door Open
Close it
The cover is not securely
latched.
Close the cover until it
locks into place.
Door of scanner is
open
The cover of scanner is not
securely latched.
Close the cover until it
locks into place.
Error: [error
number]
Call for Service
There is a problem in the
system.
Reboot the power. If the
problem persists, please
call for service.
Message Meaning Suggested solutions
Understanding display messages
121
4. Troubleshooting
Error: [error
number]
Door open/close
The imaging unit is installed
improperly, or the cover is
not securely latched.
Reinstall the imaging unit
to confirm it is seated
properly. Close the cover
until it locks into place.
Error: [error
number]
Turn off then on
The machine unit cannot be
controlled.
Reboot the power and try
the printing job again. If
the problem persists,
please call for service.
ID Control Fail
Check CTD Sensor
There is a problem in the
CTD sensor.
Reboot the power. If the
problem persists, please
call for service.
Output bin Full
Remove paper
The output tray is full. Or the
sensor is not facing down.
Remove papers from the
output tray, the machine
resumes printing. Or make
sure the sensor is facing
down. If the problem
persists, call for service.
Prepare
Fuser Soon
The life of the fuser unit will
be expired soon.
Prepare the fuser unit with
a new one. Contact the
service representatives.
Prepare new
Imaging unit
The life of the imaging unit
will be expired soon.
Replace the imaging unit
with a new one. Contact
the service
representatives.
Message Meaning Suggested solutions
Prepare new
Transfer belt
The life of the transfer belt
will expired soon.
Replace the transfer belt
with a new one. Contact
the service
representatives.
Prepare new
transfer roller
The life of the transfer belt
will expired soon.
Replace the transfer belt
with a new one. Contact
the service
representatives.
Replace new
Fuser unit
The life of the fuser unit will
be expired.
Replace the fuser unit with
a new one. Contact the
service representatives.
Replace with
new imaging unit
The life of the imaging unit
will be expired.
Replace the imaging unit
with a new one. Contact
the service
representatives.
Replace
newTransfer belt
The life of the transfer belt
has expired.
Replace the transfer belt
with a new one. Contact
the service
representatives.
Replace new
transfer roller
The life of the transfer belt
has expired.
Replace the transfer belt
with a new one. Contact
the service
representatives.
Message Meaning Suggested solutions
Understanding display messages
122
4. Troubleshooting
Replace/Install
Waste Toner Tank
The life span of the waste
toner container has expired
and the printer will stop
printing until a new waste
toner container is placed
into the printer.
Replace a waste toner
container with a Samsung-
genuine waste toner
container.
Scanner Locked The scanner is locked. Reboot the power. If the
problem persists, please
call for service.
Scan Unit Open
or Exit JAM
The scan unit is not securely
latched or paper has
jammed in the scanner area.
• Clear the jam (see
"Original paper jam" on
page 112).
• Close the cover until it
locks into place.
Transfer Belt Error The transfer belt cannot be
controlled.
Reboot the power and try
the printing job again. If
the problem persists,
please call for service.
Message Meaning Suggested solutions
125
5. Appendix
Specifications
1
General specifications
These specifications are subject to change without notice. To see additional specifications and information about changes to the specifications, please visit
www.samsung.com.
Items Description
DimensionaWidth x Length x Height C48x/C48xW series 406 x 362 x 288.6 mm (16 x 14.3 x 11.4 inches)
C48xFN/C48xFW series 406 x 362 x 333.5 mm (16 x 14.3 x 13.1 inches)
WeightaMachine with consumables C48x/C48xW series 12.89 Kg (28.42 lbs)
C48xFN/C48xFW series 14.06 Kg (31.00 lbs)
Noise Levelbc Ready mode Background noise level
Print mode Color printing Less than 46 dB (A)
Black and white printing Less than 48 dB (A)
Copy mode Scanner glass Less than 52 dB (A)
Document feeder Less than 53 dB (A)
Scan mode Scanner glass Less than 51 dB (A)
Document feeder Less than 51 dB (A)
Temperature Operation 10 to 30°C (50 to 86°F)
Storage (packed) -20 to 40°C (-4 to 104°F)
Specifications
126
5. Appendix
Humidity Operation 20 to 80% RH
Storage (packed) 10 to 90% RH
Power ratingd110 volt models AC 110 - 127 V
220 volt models AC 220 - 240 V
Power consumption eAverage operating mode Less than 290 W
Ready mode Less than 60 W
Power save mode •C48x: Less than 1.2 W
•C48xW: Less than 1.5 W
•C48xFN: Less than 1.5 W
•C48xFW: Less than 1.8 W
Power off mode fLess than 0.45 W
Network Standby Mode (All
Port Activation)
•C48xW/C48xFW: Less than 1.30 W
WirelessgModule SPW-B43143S
a. Dimensions and weight are measured without other accessories.
b. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing.
c. China only: If the equipment's noise is louder than 63 db (A), the equipment should be placed in region of relatively independent advice.
d. See the rating label on the machine for the correct voltage (V), frequency (hertz) and of current (A) for your machine.
e. The power consumption may be affected by the machine’s status, setting conditions, operating environment, and measuring equipment and method the country uses.
f. Power consumption can be completely avoided only when the power cable is not connected.
g. Wireless models only (see "Features by model" on page 7).
Items Description
Specifications
127
5. Appendix
2
Print media specifications
Type Size Dimensions Print media weight/Capacitya
Tray
Plain paper
Letter 216 x 279 mm (8.5 x 11 inches) 60 to 85 g/m2 (16 to 23 lbs bond)
• 150 sheets of 75 g/m2 (20 lbs bond)
• Maximum stack height : 15.5mm (0.6 inches)
Legal 216 x 356 mm (8.5 x 14 inches)
US Folio 216 x 330 mm (8.5 x 13 inches)
A4 210 x 297 mm (8.27 x 11.69 inches)
Oficio 216 x 343 mm (8.5 x 13.5 inches)
JIS B5 182 x 257 mm (7.17 x 10.12 inches)
ISO B5 176 x 250 mm (6.93 x 9.84 inches)
Executive 184 x 267 mm (7.25 x 10.5 inches)
A5 148 x 210 mm (5.83 x 8.27 inches)
A6 105 x 148 mm (4.13 x 5.83 inches)
Thick paper Refer to the Plain
paper section
Refer to the Plain paper section 86 to 120 g/m2 (23 to 32lbs bond)
• 5 sheets
Thin paper Refer to the Plain
paper section
Refer to the Plain paper section 60 to 70 g/m2 (16 to 19 lbs bond)
• 150 sheets of 60 g/m2 (16 lbs bond)
• Maximum stack height : 15.5mm (0.6 inches)
Specifications
128
5. Appendix
Cotton Refer to the Plain
paper section
Refer to the Plain paper section 75 to 90 g/m2 (20 to 24 lbs bond)
• 150 sheets of 75 g/m2 (20 lbs bond)
Colored,
Pre-printed,
Refer to the Plain
paper section
Refer to the Plain paper section 60 to 85 g/m2 (16 to 24 lbs bond)
• 150 sheets of 75 g/m2 (20 lbs bond)
• Maximum stack height : 15.5mm (0.6 inches)
Recycled Refer to the Plain
paper section
Refer to the Plain paper section 60 to 85 g/m2 (16 to 24 lbs bond)
• 150 sheets of 75 g/m2 (20 lbs bond)
• Maximum stack height : 15.5mm (0.6 inches)
Labelsb
Letter, Legal, Oficio,
US Folio, A4, JIS B5, ISO
B5, Executive, A5
Refer to the Plain paper section 120 to 150 g/m2 (32 to 40 lbs bond)
• 5 sheets
Card stock
Letter, Legal, Oficio,
US Folio, A4, JIS B5, ISO
B5, Executive, A5,
Postcard 4x6
Refer to the Plain paper section 121 to 163 g/m2 (32 to 43 lbs bond)
• 5 sheets
Bond paper Refer to the Plain
paper section
Refer to the Plain paper section 105 to 120 g/m2 (28 to 32 lbs bond)
• 10 sheets
Type Size Dimensions Print media weight/Capacitya
Tray
Specifications
129
5. Appendix
If media weight is over 120 g/m2 (32 lbs bond), load a paper into the tray one by one.
Archive Refer to the Plain
paper section
Refer to the Plain paper section 70 to 90 g/m2 (18.6 to 24 lbs bond)
• 100 sheets
• Maximum stack height : 15.5mm (0.6 inches)
Glossy Photo,
Matte Photo
Letter, A4,
Postcard 4x6
Refer to the Plain paper section 111 to 220 g/m2 (30 to 58 lbs bond)
• 1 sheets
Minimum size (custom) 105 x 148.5 mm (4.13 x 5.85 inches) 60 to 120 g/m2 (16 to 32 lbs bond)
Maximum size (custom) 216 x 356 mm (8.5 x 14 inches)
a. Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
b. The smoothness of the labels used in this machine is 100 to 250 (sheffield). This means the numeric level of smoothness.
Type Size Dimensions Print media weight/Capacitya
Tray
Specifications
130
5. Appendix
3
System requirements
Microsoft® Windows®
Operating system
Requirement (recommended)
CPU RAM free HDD space
Windows® XP Service Pack 3 Intel® Pentium® III 1 GHz (Pentium IV 2 GHz) 512 MB (1 GB) 1.5 GB
Windows Server® 2003 Intel® Pentium® III 1 GHz (Pentium IV 2 GHz) 512 MB (1 GB) 1.5 GB
Windows Server® 2008 Intel® Pentium® IV 1 GHz (Pentium IV 2 GHz) 512 MB (2 GB) 10 GB
Windows Vista®Intel® Pentium® IV 3 GHz 512 MB (1 GB) 15 GB
Windows® 7 Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher 1 GB (2 GB) 16 GB
• Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
•DVD-R/W Drive
Windows Server® 2008 R2 Intel® Pentium® IV 1 GHz (x86) or 1.4 GHz (x64) processors (2 GHz or faster) 512 MB (2 GB) 10 GB
Windows® 8
Windows® 8.1
Windows® 10
Windows Server® 2016
Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher 2 GB (2 GB) 20 GB
• Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
•DVD-R/W Drive
Specifications
131
5. Appendix
• Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems.
• Users who have administrator rights can install the software.
•Windows Terminal Services is compatible with your machine.
Mac
Windows Server® 2012
Windows Server® 2012 R2
Intel® Pentium® IV 1.4 GHz (x64) processors (2 GHz or faster) 512 MB (2 GB) 32 GB
Operating system
Requirements (Recommended)
CPU RAM Free HDD space
Mac OS X 10.6 •Intel
® processors 1 GB (2 GB) 1 GB
Mac OS X 10.7 - 10.10 •Intel
® processors 2 GB 4 GB
Operating system
Requirement (recommended)
CPU RAM free HDD space
Specifications
132
5. Appendix
Linux
Items Requirements
Operating system Red Hat Enterprise Linux 5, 6, 7
Fedora 11, 12, 13, 14, 15, 16, 17, 18, 19, 20
OpenSUSE 11.2, 11.3, 11.4, 12.1, 12.2, 12.3, 13.1
Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04, 13.10, 14.04
SUSE Linux Enterprise Desktop 10, 11
Debian 6.0, 7.0
Mint 13, 14, 15, 16, 17
CPU Pentium IV 2.4GHz (Intel Core™2)
RAM 512 MB (1 GB)
Free HDD space 1 GB (2 GB)
Specifications
133
5. Appendix
4
Network environment
Network and wireless models only (see "Features by model" on page 7).
You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the
machine.
Items Specifications
Network interface • Ethernet 10/100 Base-TX Wired Lan
• 802.11b/g/n Wireless LAN
Network operating system •Windows
® XP Service Pack 3, Windows Server® 2003, Windows Vista®, Windows® 7/8, Windows Server® 2008 R2
•Various Linux OS
• Mac OS X 10.6 -10.10
Network protocols •TCP/IPv4
• DHCP, BOOTP
• DNS, WINS, Bonjour, SLP, UPnP
• Standard TCP/IP Printing (RAW), LPR, IPP, WSD
• SNMPv 1/2/3, HTTP
• TCP/IPv6 (DHCP, DNS, RAW, LPR, SNMPv 1/2/3, HTTP)
Wireless security • Authentication: Open System, Shared Key, WPA Personal, WPA2 Personal (PSK)
• Encryption: WEP64, WEP128, TKIP, AES
134
5. Appendix
Regulatory information
This machine is designed for a normal work environment and certified with
several regulatory statements.
5
Laser safety statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21
CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is
certified as a Class I laser product conforming to the requirements of IEC 60825-
1 : 2007.
Class I laser products are not considered to be hazardous. The laser system and
printer are designed so there is never any human access to laser radiation above
a Class I level during normal operation, user maintenance or prescribed service
condition.
Warning
Never operate or service the printer with the protective cover removed from
laser/scanner assembly. The reflected beam, although invisible, can damage
your eyes.
When using this product, these basic safety precautions should always be
followed to reduce risk of fire, electric shock, and injury to persons:
Regulatory information
135
5. Appendix
6
Ozone safety
7
Perchlorate warning
This Perchlorate warning applies only to primary CR (Manganese Dioxide)
Lithium coin cells in the product sold or distributed ONLY in California USA.
Perchlorate Material - special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate. (U.S.A. only)
8
Power saver
9
Recycling
This product’s ozone emission rate is under 0.1 ppm. Because
ozone is heavier than air, keep the product in a place with good
ventilation.
This printer contains advanced energy conservation technology that
reduces power consumption when it is not in active use.
When the printer does not receive data for an extended period of
time, power consumption is automatically lowered.
ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
For more information on the ENERGY STAR program see http://
www.energystar.gov
For ENERGY STAR certified models, the ENRGY STAR label will be on
your machine. Check if your machine is ENERGY STAR certified.
Recycle or dispose of the packaging material for this product in an
environmentally responsible manner.
Regulatory information
136
5. Appendix
10
Correct disposal of this product (Waste electrical &
electronic equipment)
(Applicable in countries with separate collection
systems)
(The United States of America only)
Dispose unwanted electronics through an approved recycler. To find the nearest
recycling location, go to our website: www.samsung.com/recyclingdirect Or
call, (877) 278 - 0799
11
EU REACH SVHC Declaration
For information on Samsung’s environmental commitments and product
specific regulatory obligations e.g. REACH visit: www.samsung.com/uk/
aboutsamsung/samsungelectronics/corporatecitizenship/data_corner.html
12
State of California Proposition 65 Warning (US Only)
This marking on the product, accessories or literature indicates that the
product and its electronic accessories (e.g. charger, headset, USB cable)
should not be disposed of with other household waste at the end of
their working life. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please separate these
items from other s of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they
purchased this product, or their local government office, for details of
where and how they can take these items for environmentally safe
recycling.
Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product and its electronic
accessories should not be mixed with other commercial wastes for
disposal.
Regulatory information
137
5. Appendix
13
Radio frequency emissions
FCC information to the user
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received, including interference
that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or experienced radio TV technician for help.
Change or modifications not expressly approved by the manufacturer
responsible for compliance could void the user's authority to operate the
equipment.
Canadian radio interference regulations
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus as set out in the interference-causing
equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and
Science Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques
applicables aux appareils numériques de Classe B prescrites dans la norme sur le
matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et
Sciences Canada.
14
RFID (Radio Frequency Interface Device)
RFID operation is subject to the following two conditions:(1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device. (U.S.A., France,
Taiwan only)
Regulatory information
138
5. Appendix
15
United States of America
Federal Communications Commission (FCC)
Intentional emitter per FCC Part 15
Low power, Radio LAN devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in
your printer system. This section is only applicable if these devices are present.
Refer to the system label to verify the presence of wireless devices.
Wireless devices that may be in your system are only qualified for use in the
United States of America if an FCC ID number is on the system label.
The FCC has set a general guideline of 20 cm (8 inches) separation between the
device and the body, for use of a wireless device near the body (this does not
include extremities). This device should be used more than 20 cm (8 inches)
from the body when wireless devices are on. The power output of the wireless
device (or devices), which may be embedded in your printer, is well below the
RF exposure limits as set by the FCC.
This transmitter must not be collocated or operation in conjunction with any
other antenna or transmitter.
Operation of this device is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired
operation of the device.
Wireless devices are not user serviceable. Do not modify them in any way.
Modification to a wireless device will void the authorization to use it.
Contact manufacturer for service.
FCC Statement for Wireless LAN use:
While installing and operating this transmitter and antenna combination
the radio frequency exposure limit of 1m W/cm2 may be exceeded at
distances close to the antenna installed. Therefore, the user must maintain
a minimum distance of 20cm from the antenna at all times. This device
cannot be colocated with another transmitter and transmitting antenna.
16
Fax Branding
The Telephone Consumer Protection Act of 1991 makes it unlawful for any
person to use a computer or other electronic device to send any message via a
telephone facsimile machine unless such message clearly contains in a margin
at the top or bottom of each transmitted page or on the first page of the
transmission the following information:
1 the date and time of transmission
2 identification of either business, business entity or individual sending the
message; and
Regulatory information
139
5. Appendix
3 telephone number of either the sending machine, business, business entity
or individual.
The Telephone Company may make changes in its communications facilities,
equipment operations or procedures where such action is reasonably required
in the operation of its business and is not inconsistent with the rules and
regulations in FCC Part 68. If such changes can be reasonably expected to render
any customer terminal equipment incompatible with telephone company
communications facilities, or require modification or alteration of such terminal
equipment, or otherwise materially affect its use or performance, the customer
shall be given adequate notice in writing, to allow the customer an opportunity
to maintain uninterrupted service
17
Ringer Equivalence Number
The Ringer Equivalence Number and FCC Registration Number for this machine
may be found on the label located on the bottom or rear of the machine. In some
instances you may need to provide these numbers to the telephone company.
The Ringer Equivalence Number (REN) is a measure of the electrical load placed
on the telephone line, and is useful for determining whether you have
“overloaded” the line. Installing several s of equipment on the same telephone
line may result in problems making and receiving telephone calls, especially
ringing when your line is called. The sum of all Ringer Equivalence Numbers of
the equipment on your telephone line should be less than five in order to assure
proper service from the telephone company. In some cases, a sum of five may
not be usable on your line. If any of your telephone equipment is not operating
properly, you should immediately remove it from your telephone line, as it may
cause harm to the telephone network.
The equipment complies with Part 68 of the FCC rules and the requirements
adopted by the ACTA. On the rear of this equipment is a label that contains,
among other information, a product identifier in the format US:AAAEQ##TXXXX.
If requested, this number must be provided to the telephone company.
FCC Regulations state that changes or modifications to this equipment not
expressly approved by the manufacturer could void the user’s authority to
operate this equipment. In the event that terminal equipment causes harm
to the telephone network, the telephone company should notify the
customer that service may be stopped. However, where prior notice is
impractical, the company may temporarily cease service, providing that
they:
a promptly notify the customer.
b give the customer an opportunity to correct the equipment problem.
c inform the customer of the right to bring a complaint to the Federal
Communication Commission pursuant to procedures set out in FCC
Rules and Regulations Subpart E of Part 68.
Regulatory information
140
5. Appendix
You should also know that:
• Your machine is not designed to be connected to a digital PBX system.
• If you intend to use a computer modem or fax modem on the same phone
line as your machine, you may experience transmission and reception
problems with all the equipment. It is recommended that no other
equipment, except for a regular telephone, share the line with your
machine.
• If your area experiences a high incidence of lightning or power surges, we
recommend that you install surge protectors for both the power and the
telephone lines. Surge protectors can be purchased from your dealer or
telephone and electronic specialty stores.
• When programming emergency numbers and/or making test calls to
emergency numbers, use a non-emergency number to advise the
emergency service dispatcher of your intentions. The dispatcher will give
you further instructions on how to actually test the emergency number.
• This machine may not be used on coin service or party lines.
• This machine provides magnetic coupling to hearing aids.
You may safely connect this equipment to the telephone network by means of
a standard modular jack, USOC RJ-11C.
18
Replacing the Fitted Plug (for UK Only)
Important
The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug
and has a 13 amp fuse. When you change or examine the fuse, you must re-fit
the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost
the fuse cover, do not use the plug until you have another fuse cover.
Contact the people from you purchased the machine.
The 13 amp plug is the most widely used in the UK and should be suitable.
However, some buildings (mainly old ones) do not have normal 13 amp plug
sockets. You need to buy a suitable plug adaptor. Do not remove the moulded
plug.
If you cut off the moulded plug, get rid of it straight away.You cannot rewire
the plug and you may receive an electric shock if you plug it into a socket.
Regulatory information
141
5. Appendix
Important warning:
If the wires in the mains lead do not match the colors marked in your plug, do
the following:
You must connect the green and yellow wire to the pin marked by the letter “E”
or by the safety ‘Earth symbol’ or colored green and yellow or green.
You must connect the blue wire to the pin which is marked with the letter “N” or
colored black.
You must connect the brown wire to the pin which is marked with the letter “L”
or colored red.
You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.
19
Taiwan only
20
Taiwan only
21
Russia / Kazakhstan / Belarus only
You must earth this machine.
The wires in the mains lead have the following color code:
•Green and Yellow: Earth
•Blue: Neutral
•Brown: Live
Regulatory information
143
5. Appendix
23
Germany only
24
Turkey only
25
Thailand only
26
Canada only
This product meets the applicable Industry Canada technical specifications. / Le
present materiel est conforme aux specifications techniques applicables
d’Industrie Canada.
The Ringer Equivalence Number (REN) is an indication of the maximum number
of devices allowed to be connected to a telephone interface. The termination of
an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices not exceed five. / L’indice
d’equivalence de la sonnerie (IES) sert a indiquer le nombre maximal de
terminaux qui peuvent etre raccordes a une interface telephonique. La
terminaison d’une interface peut consister en une combinaison quelconque de
dispositifs, a la seule condition que la somme d’indices d’equivalence de la
sonnerie de tous les dispositifs n’excede pas cinq.
27
Declaration of conformity (European countries)
Approvals and Certifications
Hereby, Samsung Electronics, declares that this [Xpress C48x series]
is in compliance with the essential requirements and other relevant
provisions of Low Voltage Directive (2006/95/EC), EMC Directive
(2004/108/EC).
Hereby, Samsung Electronics, declares that this [Xpress C48xW
series, Xpress C48xFN series, Xpress C48xFW series] is in compliance
with the essential requirements and other relevant provisions of
R&TTE Directive 1999/5/EC.
The declaration of conformity may be consulted at
www.samsung.com, go to Support > Download center and enter
your printer (MFP) name to browse the EuDoC.
Regulatory information
144
5. Appendix
January 1, 1995: Council Directive 2006/95/EC Approximation of the laws of
the member states related to low voltage equipment.
January 1, 1996: Council Directive 2004/108/EC, approximation of the laws of
the Member States related to electromagnetic compatibility.
March 9, 1999: Council Directive 1999/5/EC on radio equipment and
telecommunications terminal equipment and the mutual recognition of their
conformity. A full declaration, defining the relevant Directives and referenced
standards can be obtained from your Samsung Electronics Co., Ltd.
representative.
EC Certification
Certification to 1999/5/EC Radio Equipment & Telecommunications Terminal
Equipment Directive (FAX)
This Samsung product has been self-certified by Samsung for pan-European
single terminal connection to the analogue public switched telephone network
(PSTN) in accordance with Directive 1999/5/EC. The product has been designed
to work with the national PSTNs and compatible PBXs of the European
countries:
In the event of problems, you should contact the Euro QA Lab of Samsung
Electronics Co., Ltd. in the first instance.
The product has been tested against TBR21. To assist in the use and application
of terminal equipment which complies with this standard, the European
Telecommunication Standards Institute (ETSI) has issued an advisory document
(EG 201 121) which contains notes and additional requirements to ensure
network compatibility of TBR21 terminals. The product has been designed
against, and is fully compliant with, all of the relevant advisory notes contained
in this document.
European radio approval information (for products
fitted with EU-approved radio devices)
Low power, Radio LAN type devices (radio frequency (RF) wireless
communication devices), operating in the 2.4 GHz/5 GHz band, may be present
(embedded) in your printer system which is intended for home or office use. This
section is only applicable if these devices are present. Refer to the system label
to verify the presence of wireless devices.
The power output of the wireless device or devices that may be embedded in
you printer is well below the RF exposure limits as set by the European
Commission through the R&TTE directive.
European states qualified under wireless approvals:
EU countries
Wireless devices that may be in your system are only qualified for
use in the European Union or associated areas if a CE mark is on the
system label.
Regulatory information
145
5. Appendix
European states with restrictions on use:
EU
EEA/EFTA countries
No limitations at this time
28
Regulatory compliance statements
Wireless guidance
Low power, Radio LAN devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in
your printer system. The following section is a general overview of
considerations while operating a wireless device.
Additional limitations, cautions, and concerns for specific countries are listed in
the specific country sections (or country group sections). The wireless devices in
your system are only qualified for use in the countries identified by the Radio
Approval Marks on the system rating label. If the country you will be using the
wireless device in, is not listed, contact your local Radio Approval agency for
requirements. Wireless devices are closely regulated and use may not be
allowed.
The power output of the wireless device or devices that may be embedded in
your printer is well below the RF exposure limits as known at this time. Because
the wireless devices (which may be embedded into your printer) emit less
energy than is allowed in radio frequency safety standards and
recommendations, manufacturer believes these devices are safe for use.
Regardless of the power levels, care should be taken to minimize human contact
during normal operation.
As a general guideline, a separation of 20 cm (8 inches) between the wireless
device and the body, for use of a wireless device near the body (this does not
include extremities) is typical. This device should be used more than 20 cm (8
inches) from the body when wireless devices are on and transmitting.
This transmitter must not be collocated or operation in conjunction with any
other antenna or transmitter.
Some circumstances require restrictions on wireless devices. Examples of
common restrictions are listed below:
Radio frequency wireless communication can interfere with
equipment on commercial aircraft. Current aviation regulations
require wireless devices to be turned off while traveling in an airplane.
IEEE 802.11 (also known as wireless Ethernet) and Bluetooth
communication devices are examples of devices that provide wireless
communication.
Regulatory information
146
5. Appendix
In environments where the risk of interference to other devices or
services is harmful or perceived as harmful, the option to use a wireless
device may be restricted or eliminated. Airports, Hospitals, and
Oxygen or flammable gas laden atmospheres are limited examples
where use of wireless devices may be restricted or eliminated. When in
environments where you are uncertain of the sanction to use wireless
devices, ask the applicable authority for authorization prior to use or
turning on the wireless device.
Every country has different restrictions on the use of wireless devices.
Since your system is equipped with a wireless device, when traveling
between countries with your system, check with the local Radio
Approval authorities prior to any move or trip for any restrictions on
the use of a wireless device in the destination country.
If your system came equipped with an internal embedded wireless
device, do not operate the wireless device unless all covers and shields
are in place and the system is fully assembled.
Wireless devices are not user serviceable. Do not modify them in any
way. Modification to a wireless device will void the authorization to
use it. Contact manufacturer for service.
Only use drivers approved for the country in which the device will be
used. See the manufacturer System Restoration Kit, or contact
manufacturer Technical Support for additional information.
147
5. Appendix
Copyright
© 2015 Samsung Electronics Co., Ltd. All rights reserved.
This user’s guide is provided for information purposes only. All information included herein is subject to change without notice.
Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
• Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd.
• Microsoft, Windows, Windows Vista, Windows 7, Windows 8, Windows Server 2008 R2, Windows 10 and Windows Server 2016 are either registered trademarks
or trademarks of Microsoft Corporation.
• Microsoft, Internet Explorer, Excel, Word, PowerPoint, and Outlook are either registered trademarks or trademarks of Microsoft Corporation in the United States
and other countries.
• Google, Picasa, Google Cloud Print, Google Docs, Android and Gmail are either registered trademarks or trademarks of Google Inc.
• iPad, iPhone, iPod touch, Mac and Mac OS are trademarks of Apple Inc., registered in the U.S and other countries.
• AirPrint and the AirPrint logo are trademarks of Apple Inc.
• All other brand or product names are trademarks of their respective companies or organizations.
REV. 9.09
QR code
The software included in this product contains open source software. You may obtain the complete
corresponding source code for a period of three years after the last shipment of this product by sending an email
to mailto:oss.request@samsung.com. It is also possible to obtain the complete corresponding source code in a
physical medium such as a CD-ROM; a minimal charge will be required.
The following URL https://opensource.samsung.com/opensource/Samsung_C48x_Series/seq/48 leads to
the download page of the source code made available and open source license information as related to
this product. This offer is valid to anyone in receipt of this information.
ADVANCED
User’s Guide
ADVANCED
User’s Guide
This guide provides information about installation, advanced configuration,
operation and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
BASIC
This guide provides information concerning installation, basic operation and troubleshooting
on windows.
148
ADVANCED
1. Software Installation
Installation for Mac 151
Reinstallation for Mac 152
Installation for Linux 153
Reinstallation for Linux 154
2. Using a Network-Connected
Machine
Useful network programs 156
Wired network setup 157
Installing driver over the network 160
IPv6 configuration 165
Wireless network setup 168
Samsung Mobile Print 186
Using the NFC feature 187
Mopria™ 194
AirPrint 196
Samsung Cloud Print 198
Google Cloud Print™ 201
3. Useful Setting Menus
Before you begin reading a chapter 205
Print 206
Copy 207
Fax 210
Scan 214
System setup 216
Network setup 222
4. Special Features
Altitude adjustment 225
Entering various characters 226
Setting up the fax address book 228
Printing features 231
Scan features 242
Fax features 249
5. Useful Management Tools
Accessing management tools 258
149
ADVANCED
Easy Capture Manager 259
Samsung Easy Color Manager 260
Easy Eco Driver 261
Using Samsung Printer Center 262
Using SyncThru™ Web Service 266
Using Samsung Easy Printer Manager 269
Using Samsung Easy Document Creator 272
Using Samsung Printer Status 273
Using Samsung Printer Experience 275
6. Troubleshooting
Paper feeding problems 283
Power and cable connecting problems 284
Printing problems 285
Printing quality problems 289
Copying problems 297
Scanning problems 298
Faxing problems 299
Operating system problems 301
1. Software Installation
This chapter provides instructions for installing essential and helpful software for use in an environment where the
machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using a
USB cable. If your machine is attached to a network, skip the following steps below and go on to installing a network
connected machine’s driver (see "Installing driver over the network" on page 160).
• Installation for Mac 151
• Reinstallation for Mac 152
• Installation for Linux 153
• Reinstallation for Linux 154
• If you are a Windows OS user, refer to the Basic Guide for installing the machine’s driver (see
"Installing the driver locally" on page 29).
• Only use a USB cable no longer then 3 meter (118 inches).
151
1. Software Installation
Installation for Mac
1Make sure that the machine is connected to your computer and
powered on.
2 Insert the supplied software CD into your CD-ROM drive.
3 Select the CD-ROM volume that appears on Finder.
4 Double-click the Install Software icon.
5 Read the license agreement and check installation agreement button.
6 Click Next and then follow the instructions in the installation window.
To install the fax driver:
a Open the Applications folder > Samsung > Fax Queue Creator.
b Your machine appears on the Printer List
c Select machine to use and click Create button
152
1. Software Installation
Reinstallation for Mac
If the printer driver does not work properly, uninstall the driver and reinstall it.
1Open the Applications folder > Samsung > Printer Software
Uninstaller.
2 To uninstall printer software, click Continue.
3 Check the program you want to delete and click Uninstall.
4 Enter the password and click OK.
5 After the uninstallation is finished, click Close.
If a machine has already been added, delete it from the Print Setup Utility
or Print & Fax.
153
1. Software Installation
Installation for Linux
You need to download Linux software packages from the Samsung website to
install the printer software (http://www.samsung.com > find your product >
Support or Downloads).
1
Installing the Unified Linux Driver
You must log in as a super user (root) to install the machine software. If you
are not a super user, ask your system administrator.
1Make sure that the machine is connected to your computer and
powered on.
2 Copy Unified Linux Driver package to your system.
3 Open Terminal program and go to the folder that you copied the
package to.
4 Extract the package.
5 Move to uld folder.
6 Execute "./install.sh" command (If you're not logged in as root, execute
the command with "sudo" as "sudo ./install.sh")
7 Proceed with installation.
8 When installation finished, launch printing utility(Go to System >
Administration > Printing or execute "system-config-printer"
command in Terminal program).
9 Click Add button.
10 Select your printer.
11 Click Forward button and add it to your system.
154
1. Software Installation
Reinstallation for Linux
If the printer driver does not work properly, uninstall the driver and reinstall it.
1Open Terminal program.
2 Move to uld folder extracted from Unified Linux Driver package.
3 Execute "./uninstall.sh" command (If you're not logged in as root,
execute the command with "sudo" as "sudo ./uninstall.sh")
4 Proceed with uninstallation.
2. Using a Network-
Connected Machine
This chapter gives you step-by-step instructions for setting up a network connected machine and software.
• Useful network programs 156
• Wired network setup 157
• Installing driver over the network 160
• IPv6 configuration 165
• Wireless network setup 168
• Samsung Mobile Print 186
• Using the NFC feature 187
• Mopria™ 194
• AirPrint 196
• Samsung Cloud Print 198
• Google Cloud Print™ 201
Supported optional devices and features may differ according to your model (see "Features by
model" on page 7).
156
2. Using a Network-Connected Machine
Useful network programs
There are several programs available to setup the network settings easily in a
network environment. For the network administrator especially, managing
several machines on the network is possible.
• Before using the programs below, set the IP address first.
• Some features and optional goods may not be available depending on
model or country (see "Features by model" on page 7).
1
SyncThru™ Web Service
The web server embedded on your network machine allows you to do the
following tasks (see "Using SyncThru™ Web Service" on page 265).
• Check the supplies information and status.
• Customize machine settings.
• Set the email notification option. When you set this option, the machine
status (toner cartridge shortage or machine error) will be sent to a certain
person's email automatically.
• Configure the network parameters necessary for the machine to connect to
various network environments.
2
SetIP wired network setup
This utility program allows you to select a network interface and manually
configure the IP addresses for use with the TCP/IP protocol.
• See "IPv4 configuration using SetIP (Windows)" on page 157.
• See "IPv4 configuration using SetIP (Mac)" on page 158.
• See "IPv4 configuration using SetIP (Linux)" on page 158.
• If your device does not support a network connection, it will not be able
to use this feature (see "Rear view" on page 23).
• TCP/IPv6 is not supported by this program.
157
2. Using a Network-Connected Machine
Wired network setup
3
Printing a network configuration report
You can print Network Configuration Report from the machine’s control panel
that will show the current machine’s network settings. This will help you to set
up a network.
Press the (Menu) button on the control panel and select Network >
Network Conf. .
Using this Network Configuration Report, you can find your machine’s MAC
address and IP address.
For example:
• MAC Address: 00:15:99:41:A2:78
• IP Address: 169.254.192.192
4
Setting IP address
• If your device does not support a network connection, it will not be
ableto use this feature (see "Rear view" on page 23).
• TCP/IPv6 is not supported by this program.
First, you have to set up an IP address for network printing and managements.
In most cases a new IP address will be automatically assigned by a DHCP
(Dynamic Host Configuration Protocol) server located on the network.
IPv4 configuration using SetIP (Windows)
Before using the SetIP program, disable the computer firewall from Control
Panel > Security Center > Windows Firewall.
The following instructions may differ for your model.
1Download the software from the Samsung website then unpack and
install it: (http://www.samsung.com > find your product > Support or
Downloads).
2 Follow the instructions in the installation window.
3 Connect your machine to the network with a network cable.
4 Turn on the machine.
5 From the Windows Start menu, select All Programs > Samsung
Printers > SetIP > SetIP.
6 Click the icon (third from left) in the SetIP window to open the TCP/
IP configuration window.
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2. Using a Network-Connected Machine
7 Enter the machine’s new information into the configuration window. In
a corporate intranet, you may need to have this information assigned by
a network manager before proceeding.
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 157) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
8 Click Apply, and then click OK. The machine will automatically print the
Network Configuration Report. Confirm that all the settings are
correct.
IPv4 configuration using SetIP (Mac)
Before using the SetIP program, disable the computer firewall from System
Preferences > Security (or Security & Privacy) > Firewall.
1Download the software from the Samsung website then unpack and
install it: (http://www.samsung.com > find your product > Support or
Downloads).
2 Turn on the machine.
3 Run downloaded SetIP application.
4 Click the icon (third from left) in the SetIP window to open the TCP/
IP configuration window.
5 Enter the machine’s new information into the configuration window. In
a corporate intranet, you may need to have this information assigned by
a network manager before proceeding.
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 157) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
6 Click Apply, and then click OK. The machine will automatically print the
Network Configuration Report. Confirm that all the settings are
correct.
IPv4 configuration using SetIP (Linux)
Before using the SetIP program, disable the computer firewall from System
Preferences or Administrator.
The following instructions may vary from your model or operating systems.
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2. Using a Network-Connected Machine
1Download SetIP program from Samsung web site and extract it.
2 Double-click the SetIPApplet.html file in cdroot/Linux/noarch/at_opt/
share/utils folder.
3 Click to open the TCP/IP configuration window.
4 Enter the machine’s new information into the configuration window. In
a corporate intranet, you may need to have this information assigned by
a network manager before proceeding.
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 157) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
5 The machine will automatically print the Network Configuration
Report.
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2. Using a Network-Connected Machine
Installing driver over the network
• Some features and optional goods may not be available depending on
model or country (see "Features by model" on page 7).
• The machine that does not support the network interface, it will not be
able to use this feature (see "Rear view" on page 23).
• You can install the printer driver and software when you insert the
software CD into your CD-ROM drive.For windows, select the printer
driver and software in the Select Software to Install window.
5
Windows
The firewall software might be blocking network communication. Before
connecting the device to the network, disable the computer’s firewall.
1Make sure that the machine is connected to the network and powered
on. Also, your machine’s IP address should have been set (see "Setting IP
address" on page 157).
2 Insert the supplied software CD into your CD-ROM drive.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
•For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
3 Review and accept the installation agreements in the installation
window. Then, click Next.
4 Select Network on the Printer Connection Type screen Then,click
Next.
5 Follow the instructions in the installation window.
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2. Using a Network-Connected Machine
From the Windows 8 Start Screen
• The V4 driver is automatically downloaded from the Windows Update if
your computer is connected to the Internet. If not, you can manually
download the V4 driver from Samsung website, http://
www.samsung.com > find your product > Support or downloads.
•You can download Samsung Printer Experience app from the
Windows Store. You need have a Microsoft account to use the Windows
Store.
a From Charms, select Search.
b Click Store.
c Search and click Samsung Printer Experience.
d Click Install.
• If you install the driver using the supplied software CD, V4 driver is not
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Samsung website, http://www.samsung.com >find
your product > Support or downloads.
• If you want to install Samsung’s printer management tools, you need to
install them using the supplied software CD.
1Make sure that the machine is connected to the network and powered
on. Also, your machine’s IP address should have been set (see "Setting IP
address" on page 157).
2 From Charms, select Settings > Change PC settings > Devices.
3 Click Add a device.
Discovered machines will be shown on the screen.
4 Click the model name or host name you wish to use.
You can print a Network Configuration Report from the machine’s control
panel that will show the current machine’s host name (see "Printing a
network configuration report" on page 178).
5 The driver is automatically installed from the Windows Update.
Silent installation Mode
Silent installation mode is an installation method that does not require any user
intervention. Once you start the installation, the machine driver and software
are automatically installed on you computer. You can start the silent installation
by typing /s or /S in the command window.
Command-line Parameters
Following table shows commands that can be used in the command window.
Following command-line are effective and operated when command is
used with /s or /S. But /h, /H or /? are exceptional commands that can be
operated solely.
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2. Using a Network-Connected Machine
Command- line Definition Description
/s or/S Starts silent installation. Installs machine drivers
without prompting any UIs
or user intervention.
/p”<port name>” or/
P”<port name>”
Specifies printer port.
Network Port will be
created by use of
Standard TCP/IP
Port monitor. For
local port, this port
must exist on
system before
being specified by
command.
Printer port name can be
specified as IP address,
hostname, USB local port
name or IEEE1284 port
name.
For example:
• /p”xxx.xxx.xxx.xxx” in
where, “xxx.xxx.xxx.xxx”
means IP address for
network printer. /
p”USB001”, /P”LPT1:”, /
p”hostname”
/a”<dest_path>” or/
A”<dest_path>”
Specifies destination path
for installation.
The destination
path should be a
fully qualified path.
Since machine drivers
should be installed on the
OS specific location, this
command applies to only
application software.
/n”<Printer name>”
or/N”<Printer
name>”
Specifies printer name.
Printer instance shall be
created as specified printer
name.
With this parameter, you
can add printer instances as
you wish.
/nd or/ND Commands not to set the
installed driver as a default
machine driver.
It indicates installed
machine driver will not be
the default machine driver
on your system if there are
one or more printer drivers
installed. If there is no
installed machine driver on
your system, then this
option won’t be applied
because Windows OS will
set installed printer driver as
a default machine driver.
/x or/X Uses existing machine
driver files to create printer
instance if it is already
installed.
This command provides a
way to install a printer
instance that uses installed
printer driver files without
installing an additional
driver.
Command- line Definition Description
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2. Using a Network-Connected Machine
6
Mac
1Make sure that the machine is connected to your computer and
powered on.
2 Insert the supplied software CD into your CD-ROM drive.
3 Select the CD-ROM volume that appears on Finder.
4 Double-click the Install Software icon.
5 Read the license agreement and check installation agreement button.
6 Click Next.
7 Select Network on the printer connection type screen.
8 Click Next.
9 Follow the instructions in the installation window.
/up”<printer
name>” or/
UP”<printer name>”
Removes only specified
printer instance and not the
driver files.
This command provides a
way to remove only
specified printer instance
from your system without
effecting other printer
drivers. It will not remove
printer driver files from your
system.
/d or/D Uninstalls all device drivers
and applications from your
system.
This command will remove
all installed device drivers
and application software
from your system.
/v”<share name>”
or/V”<share name>”
Shares installed machine
and add other available
platform drivers for Point &
Print.
It will install all supported
Windows OS platform’s
machine drivers to system
and share it with specified
<share name> for point and
print.
/o or /O Opens Printers and Faxes
folder after installation.
This command will open
Printers and Faxes folder
after the silent installation.
/h, /H or /? Shows Command-line Usage.
Command- line Definition Description
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2. Using a Network-Connected Machine
7
Linux
You need to download Linux software packages from the Samsung website to
install the printer software (http://www.samsung.com > find your product >
Support or Downloads).
1Make sure that the machine is connected to your network and powered
on. Also, your machine’s IP address should have been set.
2 Copy Unified Linux Driver package to your system.
3 Open Terminal program and go to the folder that you copied
thepackage to.
4 Extract the package.
5 Move to uld folder.
6 Execute ” ./install.sh“ command (If you are not logged in as root,execute
the command with “sudo” as “sudo ./install.sh”).
7 Proceed with installation.
8 When installation finished, launch Printing utility (Go to System >
Administration > Printing or execute “system-config-printer“
command in Terminal program).
9 Click Add button.
10 Select AppSocket/HP JetDirect and enter your machine’s IP address.
11 Click Forward button and add it to your system.
Add a network printer
1Double-click the Unified Driver Configurator.
2 Click Add Printer.
3 The Add printer wizard window opens. Click Next.
4 Select Network printer and click the Search button.
5 The printer’s IP address and model name appears on list field.
6 Select your machine and click Next.
7 Enter the printer description and click Next.
8 After the machine is added, click Finish.
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2. Using a Network-Connected Machine
IPv6 configuration
IPv6 is supported properly only in Windows Vista or higher.
• Some features and optional goods may not be available depending on
model or country (see "Features by model" on page 7 or "Menu
overview" on page 34).
• If the IPv6 network seems to not be working, set all the network setting
to the factory defaults and try again using Clear Setting.
The machine supports the following IPv6 addresses for network printing and
managements.
•Link-local Address: Self-configured local IPv6 address (Address starts with
FE80).
•Stateless Address: Automatically configured IPv6 address by a network
router.
•Stateful Address: IPv6 address configured by a DHCPv6 server.
•Manual Address: Manually configured IPv6 address by a user.
In the IPv6 network environment, follow the next procedure to use the IPv6
address.
8
From the control panel
Activating IPv6
1Press the (Menu) button on the control panel.
2 Press Network > TCP/IP (IPv6) > IPv6 Protocol
3 Select On and press OK.
4 Turn the machine off and turn it on again.
When you install the printer driver, do not configure both IPv4 and IPv6. We
recommend to configure either IPv4 or IPv6 (see "Installing driver over the
network" on page 160).
DHCPv6 address configuration
If you have a DHCPv6 server on your network, you can set one of the following
options for default dynamic host configuration.
1Press the (Menu) button on the control panel.
2 Press Network > TCP/IP (IPv6) > DHCPv6 Config
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2. Using a Network-Connected Machine
3 Press OK to select the required value you want.
•Router: Use DHCPv6 only when requested by a router.
•Always Use: Always use DHCPv6 regardless of router request.
•Never Use: Never use DHCPv6 regardless of router request.
9
From the SyncThru™ Web Service
Activating IPv6
1Access a web browser, such as Internet Explorer, from Windows. Enter
the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and
press the Enter key or click Go.
2 If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and password.
We recommend you to change the default password for security
reasons.
•ID: admin
•Password: sec00000
3 When the SyncThru™ Web Service window opens, move the mouse
cursor over the Settings of the top menu bar and then click Network
Settings.
4 Click TCP/IPv6 on the left pane of the website.
5 Check the IPv6 Protocol check box to activate IPv6.
6 Click the Apply button.
7 Turn the machine off and turn it on again.
• You can also set the DHCPv6.
• To manually set the IPv6 address:
Check the Manual Address check box. Then, the Address/Prefix text
box is activated. Enter the rest of the address
(e.g.,:3FFE:10:88:194::AAAA. “A” is the hexadecimal 0 through 9, A
through F).
IPv6 address configuration
1Start a web browser, such as Internet Explorer, that supports IPv6
addressing as a URL.
2 Select one of the IPv6 addresses (Link-local Address, Stateless
Address, Stateful Address, Manual Address) from Network
Configuration Report (see "Printing a network configuration report" on
page 157).
•Link-local Address: Self-configured local IPv6 address (Address starts
with FE80).
•Stateless Address: Automatically configured IPv6 address by a network
router.
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2. Using a Network-Connected Machine
•Stateful Address: IPv6 address configured by a DHCPv6 server.
•Manual Address: Manually configured IPv6 address by a user.
3 Enter the IPv6 addresses (e.g.,: http://[FE80::215:99FF:FE66:7701]).
Address must be enclosed in '[ ]' brackets.
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2. Using a Network-Connected Machine
Wireless network setup
• Wireless networking may not be available depending on the model (see
"Features by model" on page 7).
Wireless networks require higher security, so when an access point is first set up,
a network name (SSID), the type of security used, and a Network Password are
created for the network. Ask your network administrator about this information
before proceeding with the machine installation.
10
Introducing wireless set up methods
You can set wireless settings either from the machine or the computer. Choose
the setting method from the below table.
• Some wireless network installation types may not be available
depending on the model or country.
• It is strongly recommended that you set the password on Access Points.
If you do not set the password on Access Points, they might be exposed
to illegal access from unknown machines including PCs, smart phones
and printers. Refer to the Access Point user' guide for password settings.
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2. Using a Network-Connected Machine
11
Using the WPS Settings menu
If your machine and access point (or wireless router) support Wi-Fi Protected
Setup™ (WPS), then you can easily configure the wireless network settings
through the WPS Settings menu without the need for a computer.
• If you want to use the wireless network using the infrastructure mode,
make sure that the network cable is disconnected from the machine.
Using the WPS (PBC) button or entering the PIN from the computer to
connect to the access point (or wireless router) varies depending on the
access point (or wireless router) you are using. Refer to the user's guide
of the access point (or wireless router) you are using.
• When using the WPS button to set the wireless network, security settings
may change. To prevent this, lock the WPS option for the current wireless
security settings. The option name may differ depending on the access
point (or wireless router) you are using.
Items to prepare
• Check if the access point (or wireless router) supports Wi-Fi Protected
Setup™ (WPS).
• Check if your machine supports Wi-Fi Protected Setup™ (WPS).
• Networked computer (PIN mode only)
Set up method Connecting
method Description & Reference
With Access
Point
From the computer See "Setting up via USB cable" on page
172 for Window.
See "Access point without a USB cable"
on page 174 for Window.
See "Setting up via USB cable" on page
176 for Mac.
See"Access point without a USB cable"
on page 177 for Mac.
See "Using a network cable" on page
178.
From the
machine’s control
panel
See "Using the WPS Settings menu" on
page 169.
See "Using the Wi-Fi Networks" on
page 171.
Wi-Fi Direct setup See "Setting the Wi-Fi Direct for mobile
printing" on page 180.
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2. Using a Network-Connected Machine
Choosing your type
There are two methods available to connect your machine to a wireless network.
• The Push Button Configuration (PBC) method allows you to connect your
machine to a wireless network by pressing both the WPS Settings menu on
the control panel of your machine and the WPS (PBC) button on a Wi-Fi
Protected Setup™ WPS-enabled access point (or wireless router)
respectively.
• The Personal Identification Number (PIN) method helps you connect your
machine to a wireless network by entering the supplied PIN information on
a Wi-Fi Protected Setup™ WPS-enabled access point (or wireless router).
Connecting WPS
Factory default in your machine is PBC mode, which is recommended for a
typical wireless network environment.
Connecting in PBC mode
1Press the (Menu) button on the control panel and select Network.
2 Press Wi-Fi.
3 Press WPS > PBC.
4 Press the WPS (PBC) button on the access point (or wireless router).
5 Follow the instruction on the display screen.
The messages are displayed on the display screen.
Connecting in PIN mode
1Press the (Menu) button on the control panel and select Network.
2 Press Wi-Fi.
3 Press WPS > PIN.
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2. Using a Network-Connected Machine
4 The eight-digit PIN appears on the display.
You need to enter the eight-digit PIN within two minutes on the
computer that is connected to the access point (or wireless router).
You need to enter the PIN from the computer to connect to the access point
(or wireless router) varies depending on the access point (or wireless router)
you are using. Refer to the user's guide of the access point (or wireless
router) you are using.
5 Follow the instruction on the display screen.
The messages are displayed on the display screen.
12
Using the Wi-Fi Networks
Before starting, you will need to know the network name (SSID) of your wireless
network and the network key if it is encrypted. This information was set when
the access point (or wireless router) was installed. If you do not know about your
wireless environment, please ask the person who set up your network.
1Press the (Menu) button on the control panel and select Network
from the display screen.
2 Press Wi-Fi On/Off > ON.
3 The machine will display a list of available networks from which to
choose. After a network is chosen then printer will prompt for the
corresponding security key.
4 Select the Wi-Fi network option you want.
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2. Using a Network-Connected Machine
13
Setup using Windows
Shortcut to the Samsung Easy Wireless Setup program without the CD: If
you have installed the printer driver once, you can access the Samsung
Easy Wireless Setup program without the CD.
Setting up via USB cable
Items to prepare
• Access point
• Network-connected computer
• Software CD that was provided with your machine
• A machine installed with a wireless network interface
• USB cable
Creating the infrastructure network
1Check whether the USB cable is connected to the machine.
2 Turn on your computer, access point, and machine.
3 Insert the supplied software CD into your CD-ROM drive.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
•For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
4 Review and accept the installation agreements in the installation
window. Then, click Next.
5 Select Wireless on the Printer Connection Type screen. Then, click
Next.
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2. Using a Network-Connected Machine
6 On the Are you setting up your printer for the first time? screen, select
Yes, I will set up my printer's wireless network. Then, click Next.
If your printer is already connected on the network, select No, my
printer is already connected to my network.
7 Select Using a USB cable on the Select the Wireless Setup Method
screen. Then, click Next.
8 After searching, the window shows the wireless network devices. Select
the name (SSID) of the access point you want to use and click Next.
If you cannot find the network name you want to choose, or if you want to
set the wireless configuration manually, click Advanced Setting.
•Enter the wireless Network Name: Enter the SSID of the access point
(SSID is case-sensitive).
•Operation Mode: Select Infrastructure.
•Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
WPA Personal or WPA2 Personal: Select this option to authenticate the
print server based on a WPA Pre-Shared Key. This uses a shared secret key
(generally called Pre Shared Key pass phrase), which is manually
configured on the access point and each of its clients.
•Encryption: Select the encryption (None, WEP64, WEP128, TKIP, AES).
•Network Password: Enter the encryption network password value.
•Confirm Network Password: Confirm the encryption network
password value.
•WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
The wireless network security window appears when the access point
has security settings.
Enter the Network Password of the access point (or router).
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2. Using a Network-Connected Machine
9 If your printer supports Wi-Fi Direct, the following screen appears.
Click Next.
• Wi-Fi Direct option appears on the screen only if your printer supports
this feature.
• Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager
(see "Setting up Wi-Fi Direct" on page 180).
•Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name
and the maximum length is 22 characters.
•Password setting is the numeric string, and the size is 8 ~ 64 characters.
10 When the wireless network set up is completed, disconnect the USB
cable between the computer and machine. Click Next.
11 Select the components to be installed.
12 Follow the instructions in the installation window.
Access point without a USB cable
Items to prepare
• WiFi-enabled PC running Windows 7 or higher and an access point (router)
• Software CD that was provided with your machine
• A machine installed with a wireless network interface
While setting the wireless network, the machine uses PC's wireless LAN. You
might not be able to connect to the Internet.
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2. Using a Network-Connected Machine
Creating the infrastructure network
1Turn on your computer, access point, and machine.
2 Insert the supplied software CD into your CD-ROM drive.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
•For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
3 Review and accept the installation agreements in the installation
window. Then, click Next.
4 Select Wireless on the Printer Connection Type screen. Then, click
Next.
5 On the Are you setting up your printer for the first time? screen, select
Yes, I will set up my printer's wireless network. Then, click Next.
If your printer is already connected on the network, select No, my
printer is already connected tomy network.
6 Select Using a direct wireless connection on the Select the Wireless
Setup Method screen. Then, click Next.
• Even if your computer is running Windows 7 or higher, you cannot use
this feature if your PC does not support wireless network. Set the wireless
network using a USB cable (see "Setting up via USB cable" on page 172).
• If below screen appears, press the (WPS) button from the control
panel within 2 minutes.
7 When the wireless network set up is completed, click Next.
8 Follow the instructions in the installation window.
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2. Using a Network-Connected Machine
14
Setup using Mac
Items to prepare
• Access point
• Network-connected computer
• Software CD that was provided with your machine
• A machine installed with a wireless network interface
• USB cable
Setting up via USB cable
1Make sure that the machine is connected to your computer andpowered
on.
2 Insert the supplied software CD into your CD-ROM drive.
3 Select the CD-ROM volume that appears on Finder.
4 Double-click Install Software icon.
5 Read the license agreement and check installation agreement button.
6 Click Next.
7 Select Wireless on the Printer Connection Type.
8 Click Next.
9 If the installer asks you to allow access to the keychain, click Deny.
If you clicked Always Allow in this step, the Select a wireless printer
window appears without asking for access to the keychain. If this occurs,
click Cancel in the Select a wireless printer window.
10 On the Select the Wireless Setup Method screen, select Using a USB
cable, and then click Next.
If the screen dose not appear, go to step 14.
11 After searching, the window shows the wireless network devices. Select
the name (SSID) of the access point you want to use and click Next.
When you set the wireless configuration manually, click Advanced Setting.
•Enter the wireless Network Name: Enter the SSID of the access point
(SSID is case-sensitive).
•Operation Mode: Select Infrastructure.
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2. Using a Network-Connected Machine
•Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
WPA Personal or WPA2 Personal: Select this option to authenticate the
print server based on the WPA Pre-Shared Key. This uses a shared secret
key (generally called Pre Shared Key pass phrase) that is manually
configured on the access point and each of its clients.
•Encryption: Select the encryption. (None, WEP64, WEP128, TKIP, AES)
•Network Key: Enter the encryption network key value.
•Confirm Network Key: Confirm the encryption network key value.
•WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
The wireless network security window appears when the access point has
security enabled.
Enter the Network Key of the access point (or router).
12 The window showing the wireless network setting appears. Check the
settings and click Next.
• You can start Wi-Fi Direct by using the control panel (see "Setting up Wi-
Fi Direct" on page 180).
•Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name
and the maximum length is 22 characters.
•Password setting is the numeric string, and the size is 8 ~ 64 characters.
13 The Wireless Network Setting Complete window appears. Click Next.
14 When the wireless network settings are completed, disconnect the USB
cable between the computer and machine. Click Next.
15 Follow the instructions in the installation window.
Access point without a USB cable
Items to prepare
• WiFi-enabled Mac running Mac OS 10.7 or higher and an access point
(router)
• Software CD that was provided with your machine
• A machine installed with a wireless network interface
1Make sure that the machine is connected to your computer andpowered
on.
2 Insert the supplied software CD into your CD-ROM drive.
3 Select the CD-ROM volume that appears on Finder.
4 Double-click Install Software icon.
5 Read the license agreement and check installation agreement button.
6 Click Next.
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2. Using a Network-Connected Machine
7 Select Wireless on the Printer Connection Type screen.
8 Click Next.
9 If the installer asks you to allow access to the keychain, click Allow.
10 If the Select a wireless printer window appears, select the printer
named DIRECT-xxx.
If the Press WPS button on your printer screen appears, press the
(WPS) button from the control panel within 2 minutes.
11 When the wireless network set up is complete, follow the instructions in
the installation window.
15
Using a network cable
See your network administrator, or the person that set up your wireless
network, for information about your network configuration.
Your machine is a network compatible machine. To enable your machine to
work with your network, you will need to perform some configuration
procedures.
Items to prepare
• Access point
• Network-connected computer
• Software CD that was provided with your machine
• A machine installed with a wireless network interface
• Network cable
Printing a network configuration report
You can identify the network settings of your machine by printing a network
configuration report.
See "Printing a network configuration report" on page 157.
IP setting using SetIP Program (Windows)
This program is used to manually set the network IP address of your machine
using its MAC address to communicate with the machine. The MAC address is
the hardware serial number of the network interface and can be found in the
Network Configuration Report.
See "Printing a network configuration report" on page 157.
Wireless network setup
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2. Using a Network-Connected Machine
Configuring the machine’s wireless network
Before starting you will need to know the network name (SSID) of your wireless
network and the network key if it is encrypted. This information was set when
the access point (or wireless router) was installed. If you do not know about your
wireless environment, please ask the person who set up your network.
To configure wireless parameters, you can use SyncThru™ Web Service.
Using SyncThru™ Web Service
Before starting wireless parameter configuration, check the cable connection
status.
1Check whether or not the network cable is connected to the machine. If
not, connect the machine with a standard network cable.
2 Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3 Click Login on the upper right of the SyncThru™ Web Service website.
4 If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and Password.
We recommend you to change the default password for security
reasons.
•ID: admin
•Password: sec00000
5 When the SyncThru™ Web Service window opens, click Network
Settings.
6 Click Wi-Fi > Wizard.
7 Select the one Network Name(SSID) in the list.
8 Click Next.
If the wireless security setting window appears, enter the registered
password (network password) and click Next.
9 The confirmation window appears, please check your wireless setup. If
the setup is right, click Apply.
Wireless network setup
180
2. Using a Network-Connected Machine
16
Turning the Wi-Fi network on/off
1Check whether the network cable is connected to the machine. If not,
connect the machine with a standard network cable.
2 Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3 Click Login on the upper right of the SyncThru™ Web Service website.
4 If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and Password.
We recommend you to change the default password for security
reasons.
•ID: admin
•Password: sec00000
5 When the SyncThru™ Web Service window opens, click Network
Settings.
6 Click Wi-Fi.
7 You can turn the Wi-Fi network on/off.
17
Setting the Wi-Fi Direct for mobile printing
Wi-Fi Direct is a secure and easy-to-use peer-to-peer connection between a Wi-
Fi Direct-enabled printer and mobile device.
With Wi-Fi Direct, you can connect your printer to a Wi-Fi Direct network while
concurrently connecting to an access point. You can also use a wired network
and a Wi-Fi Direct network simultaneously so multiple users can access and print
documents both from Wi-Fi Direct and from a wired network.
• You cannot connect your mobile device to the internet through the
printer’s Wi-Fi Direct.
• The supported protocol list may differ from your model, Wi-Fi Direct
networks do NOT support IPv6, network filtering, IPSec, WINS, and SLP
services.
• The maximum number of devices that can be connected via Wi-Fi Direct
is 4.
Setting up Wi-Fi Direct
You can enable Wi-Fi Direct feature by one of the following methods.
Wireless network setup
181
2. Using a Network-Connected Machine
From the machine
1Press the (Menu) button on the control panel and select Network >
Wi-Fi >Wi-Fi Direct from the display screen.
2 Tap Wi-Fi Direct.
3 Enable Wi-Fi Direct.
From the network-connected computer
If your printer is using a network cable or a wireless access point, you can enable
and configure Wi-Fi Direct from SyncThru™ Web Service.
1Access SyncThru™ Web Service and select Settings > Network
Settings > Wi-Fi > Wi-Fi Direct™.
2 Enable Wi-Fi Direct™ and set other options.
Setting up the mobile device
• After setting up Wi-Fi Direct from the printer, refer to the user manual of the
mobile device you are using to set its Wi-Fi Direct.
• After setting up Wi-Fi Direct, you need to download the mobile printing
application (For example: Samsung Mobile printer) to print from your
smartphone.
• When you have found the printer you want to connect to from your
mobile device, select the printer and the printer's LED will blink. Press the
WPS button on the printer and it will be connected to your mobile
device. If you don’t have WPS button, press the option you want when
the Wi-Fi connection confirmed window appears from the display screen
and it will be connected to your mobile device.
• If your mobile device does not support Wi-Fi Direct, you need to enter
the "Network Key" of a printer instead of pushing the WPS button.
Wireless network setup
182
2. Using a Network-Connected Machine
18
Troubleshooting for wireless network
Problems during setup or driver installation
Printers Not Found
• Your machine may not be turned on. Turn on your computer and the
machine.
• USB cable is not connected between your computer and machine. Connect
the machine to your computer using the USB cable.
• The machine does not support wireless networking. Check the machine's
user's guide included on the software CD supplied with your machine and
prepare a wireless network machine.
Connecting Failure - SSID Not Found
• The machine is unable to find the network name (SSID) you have selected or
entered. Check the network name (SSID) on your access point and try
connecting again.
• Your access point is not turned on. Turn on your access point.
Connecting Failure - Invalid Security
• Security is not configured correctly. Check the configured security on your
access point and machine.
Connecting Failure - General Connection Error
• Your computer is not receiving a signal from your machine. Check the USB
cable and your machine’s power.
Connecting Failure - Connected Wired Network
• Your machine is connected with a wired network cable. Remove the wired
network cable from your machine.
Connecting Failure - Assigning the IP address
• Cycle the power for the access point (or wireless router) and machine.
PC Connection Error
• The configured network address is unable to connect between your
computer and machine.
-For a DHCP network environment
The receives the IP address automatically (DHCP) when computer is
configured to DHCP.
Wireless network setup
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2. Using a Network-Connected Machine
If the printing job is not working in DHCP mode, the problem may be caused
by the automatically changed IP address. Compare the IP address between
the product's IP address and the printer port's IP address.
How to compare:
1 Print the network information report of your printer, and then check the
IP address (see "Printing a network configuration report" on page 157).
2 Check the printer port's IP address from your computer.
a Click the Windows Start menu.
•For Windows 8, from the Charms, select Search > Settings.
b For Windows XP Service Pack 3/Server 2003, select Printer and Faxes.
•For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
•For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
•For Windows 7/ Windows 8, select Control Panel > Devices and
Printers.
c Right-click your machine.
d For Windows XP Service Pack 3/2003/2008/Vista, press Properties.
For Windows 7/ Windows 8 or Windows Server 2008 R2, from context
menus, select the Printer properties.
If Printer properties item has ► mark, you can select other printer
drivers connected with selected printer.
e Click Port tab.
f Click Configure Port.. button.
g Check if Printer Name or IP Address: is the IP address on the network
configuration Sheet.
3 Change the printer port's IP address if it is different from the network
information report's.
If you want to use the software installation CD to change the port IP,
connect to a network printer. Then reconnect the IP address.
-For a Static network environment
The machine uses the static address when the computer is configured
to static address.
For example,
If the computer’s network information is as shown below:
▪IP address: 169.254.133.42
▪Subnet Mask: 255.255.0.0
Then the machine’s network information should be as below:
▪IP address: 169.254.133.43
▪Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
▪Gateway: 169.254.133.1
Wireless network setup
184
2. Using a Network-Connected Machine
Other problems
If problems occur while using the machine on a network, check the following:
For information on the access point (or wireless router), refer to its own
user's guide.
• You cannot enable wired and wireless networks at the same time.
• Your computer, access point (or wireless router), or machine may not be
turned on.
• Check the wireless reception around the machine. If the router is far from
the machine or there is an obstacle, you might have difficulty receiving the
signal.
• Cycle the power for the access point (or wireless router), machine, and
computer. Sometimes cycling the power can recover network
communication.
• Check whether firewall software (V3 or Norton) is blocking the
communication.
If the computer and the machine are connected on the same network and it
cannot be found when searching, firewall software might be blocking the
communication. Refer to the user's guide for the software to turn it off and
try searching for the machine again.
• Check whether the machine's IP address is allocated correctly. You can
check the IP address by printing the network configuration report.
• Check whether the access point (or wireless router) has a configured
security (password). If it has a password, refer to the access point (or wireless
router) administrator.
• Check the machine's IP address. Reinstall the machine driver and change the
settings to connect to the machine on the network. Due to the
characteristics of DHCP, the allocated IP address could change if the
machine is not used for a long time or if the access point has been reset.
Register the product's MAC address when you confogure the DHCP server
on the access point (or wireless router). Then you can always use the IP
address that is set with the MAC address. You can identify the Mac address
of your machine by printing a network configuration report (see "Printing a
network configuration report" on page 157).
• Check the wireless environment. You might not be able to connect to the
network in the infrastructure environment where you need to type in a
user's information before connecting to the access point (or wireless router).
• This machine only supports IEEE 802.11 b/g/n and Wi-Fi. Other wireless
communication types (e.g., Bluetooth) are not supported.
• You cannot use infrastructure mode at the same time for Samsung wireless
network machines.
• The machine is within the range of the wireless network.
• The machine is located away from obstacles that could block the wireless
signal.
Remove any large metal objects between the access point (or wireless
router) and the machine.
Make sure the machine and wireless access point (or wireless router) are not
separated by poles, walls, or support columns containing metal or concrete.
Wireless network setup
185
2. Using a Network-Connected Machine
• The machine is located away from other electronic devices that may
interfere with the wireless signal.
Many devices can interfere with the wireless signal, including a microwave
oven and some Bluetooth devices.
• Whenever the configuration of your access point (or wireless router)
changes, you must do the product's wireless network setup again.
• The maximum number of device that can be connected via Wi-Fi Direct is 3.
•If Wi-Fi Direct is ON, this machine only supports IEEE 802.11 b/g.
• If the access point is set to work with the 802.11n standard only, it may not
connect to your machine.
186
2. Using a Network-Connected Machine
Samsung Mobile Print
19
What is Samsung Mobile Print?
Samsung Mobile Print is a free application that enables users to print photos,
documents, and web pages directly from your smartphone or tablet. Samsung
Mobile Print is not only compatible with your Android and iOS smart phones
but also with your iPod Touch and tablet PC. It connects your mobile device to a
network connected Samsung printer or to a wireless printer through a Wi-Fi
access point. Installing a new driver or configuring network settings isn’t
necessary – just simply install the Samsung Mobile Print application, and it will
automatically detect compatible Samsung printers. Besides printing photos,
web pages, and PDFs, scanning is also supported. If you have a Samsung
multifunction, scan any document into a JPG, PDF, or PNG format for quick and
easy viewing on your mobile device.
20
Downloading Samsung Mobile Print
To download Samsung Mobile Print, go to the application store (Samsung
Apps, Play Store, App Store) on your mobile device, and just search for
“Samsung Mobile Print”. You can also visit iTunes for Apple devices on your
computer.
•Samsung Mobile Print
-Android: Search for Samsung Mobile Print from Play Store, and then
download the app.
-iOS: Search for Samsung Mobile Print from App Store, and then download
the app.
21
Supported Mobile OS
• Android OS 2.3 or higher
• iOS 7.0 or higher
187
2. Using a Network-Connected Machine
Using the NFC feature
The NFC(Near Field Communication) printer allows you to directly print/scan
from your cell phone just by holding your cell phone over the NFC tag on your
printer. It does not require installing print driver or connecting to an access
point. You just need NFC supported cell phone. In order to use this feature,
Samsung Mobile Print app needs to be installed on your cell phone.
• Depending on the material of the cell phone cover, NFC recognition may
not work properly.
• Depending on the cell phone you are using, the transmission speed may
differ.
22
Requirements
• NFC and Wi-Fi Direct enabled, Mobile Print app installed cell phone with
Android OS 4.0 or higher.
Only Android OS 4.1 or higher will automatically enable the Wi-Fi Direct
feature on your cell phone when you enable the NFC feature. We
recommend you to upgrade your cell phone to Android OS 4.1 or higher to
use the NFC feature.
• Wi-Fi Direct feature enabled printer. Wi-Fi Direct feature is enabled by
default.
23
Printing
1Check that NFC and Wi-Fi Direct features are enabled on your cell phone
and Wi-Fi Direct feature is enabled on your printer (see "Setting the Wi-
Fi Direct for mobile printing" on page 180).
2 Tag the NFC antenna on your cell phone (usually located on the back of
the cell phone) over the NFC tag( ) on your printer.
Wait few seconds for Samsung Mobile Print app to start.
Using the NFC feature
188
2. Using a Network-Connected Machine
• For some cell phones, NFC antenna might not be located at the back of
the cell phone. Check the location of the NFC antenna on your cell phone
before tagging.
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
• If you do not have Samsung Mobile Print app installed on your cell
phone, it automatically connects to Samsung Mobile Print app
download page. Download the app and try again.
3 Select the content you want to print.
If necessary, change the print option by pressing the .
4 Tag the NFC antenna on your cell phone(usually located on the back of
the cell phone) over the NFC tag( ) on your printer.
Wait few seconds for the cell phone to connect to the printer.
• For some cell phones, NFC antenna might not be located at the back of
the cell phone. Check the location of the NFC antenna on your cell phone
before tagging.
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
5 The printer starts printing.
Using the NFC feature
189
2. Using a Network-Connected Machine
24
Scanning
1Check that NFC and Wi-Fi Direct enabled features are on your cell phone
and Wi-Fi Direct feature is enabled on your printer (see "Setting the Wi-
Fi Direct for mobile printing" on page 180).
2 Tag the NFC antenna on your cell phone(usually located on the back of
the cell phone) over the NFC tag( ) on your printer.
Wait few seconds for Samsung Mobile Print app to start.
• For some cell phones, NFC antenna might not be located at the back of
the cell phone. Check the location of the NFC antenna on your cell phone
before tagging.
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
• If you do not have Samsung Mobile Print app installed on your cell
phone, it automatically connects to Samsung Mobile Print app
download page. Download the app and try again.
3 Select scan mode.
4 Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 50).
If necessary, change the scan option by pressing the .
Using the NFC feature
190
2. Using a Network-Connected Machine
5 Tag the NFC antenna on your cell phone(usually located on the back of
the cell phone) over the NFC tag( ) on your printer.
Wait few seconds for the cell phone to connect to the printer.
• For some cell phones, NFC antenna might not be located at the back of
the cell phone. Check the location of the NFC antenna on your cell phone
before tagging.
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
6 The printer starts scanning the content.
The scanned data is saved on your cell phone.
If you want to continue scanning, follow the instruction on the app screen.
25
Sending Fax
1Check that NFC and Wi-Fi Direct features are enabled on your mobile
device and Wi-Fi Direct feature is enabled on your printer (see "Setting
the Wi-Fi Direct for mobile printing" on page 180).
2 Tag the NFC tag on your mobile device (usually located on the back of
the mobile device) over the NFC tag( ) on your printer.
Wait few seconds for the Samsung Mobile Print app to start.
Using the NFC feature
191
2. Using a Network-Connected Machine
• For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
• If your do not have Samsung Mobile Print app installed on your mobile
devices, it automatically connects to Samsung Mobile Print app
download page. Download the app and try again.
3 Select fax mode.
4 Select the content you want to send fax.
If necessary, enter the fax number and change the fax option by pressing
the .
5 Tag the NFC tag on your mobile device (usually located on the back of
the mobile device) over the NFC tag( ) on your printer.
Wait few seconds for the mobile device to connect to the printer.
• For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
6 The printer starts faxing the content.
Using the NFC feature
192
2. Using a Network-Connected Machine
26
Registering Google Cloud Printer
1Check that NFC and Wi-Fi Direct features are enabled on your mobile
device and Wi-Fi Direct feature is enabled on your printer.
2 Tag the NFC tag on your mobile device (usually located on the back of
the mobile device) over the NFC tag( ) on your printer.
Wait a few seconds for the Samsung Mobile Print app to start.
• For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
• If your do not have Samsung Mobile Print app installed on your mobile
devices, it automatically connects to Samsung Mobile Print app
download page. Download the app and try again.
3 Select device status icon.
4 Select Google Cloud Print > Register Google Cloud Printer.
5 Tag the NFC tag on your mobile device (usually located on the back of
the mobile device) over the NFC tag( ) on your printer.
Wait a few seconds for the mobile device to connect to the printer.
Using the NFC feature
193
2. Using a Network-Connected Machine
• For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
6 Confirm your printer in pop-up window.
Now your printer is registered with Google Cloud Print™ service
194
2. Using a Network-Connected Machine
Mopria™
Only Mopria-certified machines can use the Mopria feature. Check the box
that your machine came in for the Mopria-certified logo.
27
Setting up the machine for Mopria printing
Bonjour(mDNS) and IPP protocols are required on your machine to use the
Mopria feature. Perform the following steps to enable the Mopria feature.
1Ensure that the machine is connected to the network.
2 On your computer, open a web browser (Internet Explorer, Safari, or
Firefox) and type the IP address of the machine in the address bar. Then,
press Enter.
For example,
3 Click Login in the upper right corner of the SyncThru™ Web Service
website.
4 Type in the ID and Password.
If you want to create a new user or change the password, see "Using
SyncThru™ Web Service" on page 265.
5 When the SyncThru™ Web Service window opens, click Settings >
Network Settings > Standard TCP/IP, LPR, IPP > IPP. Then, select
Enable.
6 Click Settings > Network Settings > mDNS. Then, select Enable.
7 Click Security > System Security > Feature Management > Mopria.
Then, select Enable.
Mopria™ Print Service is a mobile printing solution that enhances
the new print functionality on any Android phone or tablet
(Android version 4.4 or later). With this service, you can connect
and print to any Mopria-certified printer on the same network as
your mobile device without additional set-up. Many native
Android apps support printing, including Chrome, Gmail, Gallery,
Drive and Quickoffice.
Mopria™
195
2. Using a Network-Connected Machine
28
Setting up Mopria on your mobile device
If you do not have Mopria Print Service app installed on your mobile device,
open to the app store (Play Store, App Store) on your mobile device, search
for,Mopria Print Service, and then download and install the app.
1In the Settings menu of your Android device, tap Printing.
The location of this option may differ depending on your mobile device. If
you cannot locate the Printing option, refer to the user's manual for your
mobile device.
2 Under Print Services, tap Mopria Print Service.
3 Tap the On/Off slider to enable the Mopria Print Service.
29
Printing via Mopria
To print via Mopria on an Android device:
1Open the email, photo, web page, or document that you want to print.
2 Tap Print on the menu in the app.
3 Select your printer, and then configure the print options.
4 Touch Print again to print the document.
To cancel a print job: Select and delete the document from the print queue
in the Notification Bar.
196
2. Using a Network-Connected Machine
AirPrint
Only AirPrint certified machines can use the AirPrint feature. Check the box
your machine came in for the AirPrint certified mark.
30
Setting up AirPrint
Bonjour(mDNS) and IPP protocols are required on your machine to use the
AirPrint feature. You can enable the AirPrint feature by one of the following
methods.
1Check whether the machine is connected to the network.
2 Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3 Click Login in the upper right of the SyncThru™ Web Service website.
4 If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and Password.
We recommend you to change the default password for security
reasons.
•ID: admin
•Password: sec00000
5 When the Embedded Web Service window opens, click Settings >
Network Settings.
6 Click Raw TCP/IP, LPR, IPP or mDNS.
You can enable the IPP protocol or mDNS protocol.
AirPrint allows you to wirelessly print directly from iPhone, iPad and
iPod touch running the latest version of iOS.
AirPrint
197
2. Using a Network-Connected Machine
31
Printing via AirPrint
For example, the iPad manual provides these instructions:
1Open your email, photo, web page, or document you want to print.
2 Touch the action icon( ).
3 Select your printer driver name and option menu to set up.
4 Touch Print button. Print it out.
Cancelling print job: To cancel the printing job or view the print summary,
click the print center icon ( ) in multitasking area. You can click cancel in
the print center.
198
2. Using a Network-Connected Machine
Samsung Cloud Print
Samsung Cloud Print is a free cloud service that allows you to print or scan from
your smartphone or tablet to your Samsung printer or MFP. After installing the
Samsung Cloud Print app, you can register with the Samsung Cloud Print service
just using your mobile number for authentication. No other account login is
required, although you can link the app to your Samsung Account if you wish.
If you press the ( ) button from Samsung Cloud Print app, Your mobile
device and printer or MFP can be paired , QR code, or by manually entering
its MAC address. Once paired, you can print or scan from anywhere and
everywhere.
32
Registering your Printer to Samsung Cloud server
Registering from Web Browser
Make sure the printer machine is turned on and connected to a wired or
wireless network that has access to the Internet.
1Open Web browser.
2 Enter your printer’s IP address in the address field and press the Enter key
or click Go.
3 Click Login in the upper right corner of the SyncThru™ Web Service
website.
4 If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and Password.
We recommend you to change the default password for security
reasons.
•ID: admin
•Password: sec00000
If you want to create a new user or change the password, see "Security tab"
on page 266.
5 When the SyncThru™ Web Service window opens, click Settings >
Network Settings > Samsung Cloud Print.
6 Enable Samsung Cloud Print Protocol.
7 Now your printer is registered with Samsung Cloud Print service.
Samsung Cloud Print
199
2. Using a Network-Connected Machine
33
Printing with Samsung Cloud Print
Make sure the printer is turned on and connected to a wired or wireless
network that has access to the Internet.
Registering a printer from an application on mobile
device
The following steps are an example of using the Samsung Cloud Print app from
Android mobile phone.
1Open Samsung Cloud Print app.
If you do not have Samsung Cloud Print app installed on your cellphone,
go to the application store (Samsung Apps, Play Store, App Store) on your
mobile device, and just search for download the app and try again.
2 Press the ( ) button from Samsung Cloud Print app.
3 Your mobile device and printer or MFP can be paired NFC tapping, QR
code or by manually entering its MAC address.
Printing from an application on mobile device
The following steps are an example of using the Samsung Cloud Print app from
Android mobile phone.
1Open Samsung Cloud Print app.
If you do not have Samsung Cloud Print app installed on your cellphone,
go to the application store (Samsung Apps, Play Store, App Store) on your
mobile device, and just search for download the app and try again.
2 Tap the option check button of the document that you want to print.
3 Set the printing options if you want.
4 Tap Send Job.
Scanning and sending to Samsung Cloud Print
You can scan an image and the scanned data will be stored in the Samsung
Cloud Print.
1Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 50).
2 Press (scan) on the control panel.
Samsung Cloud Print
200
2. Using a Network-Connected Machine
3 Press Samsung Cloud.
4 Enter recipient country code and recipient phone number.
5 Enter sender information.
6 Press the (Start) button to scan and store the file in samsung cloud
server.
When the user is not registered in the Samsung Cloud Print, a confirmation
window will pop up. Select a work in progress or not.
201
2. Using a Network-Connected Machine
Google Cloud Print™
Google Cloud Print™ is a service that allows you to print to a printer using your
smart phone, tablet, or any other web-connected devices. Just register your
Google account with the printer, and you are ready to use the Google Cloud
Print service. You can print your document or email with Chrome OS, Chrome
browser, or a Gmail™/ Google Docs™ application on your mobile device, so you
don’t need to install the printer driver on the mobile device. Refer to the Google
website (http://support.google.com/cloudprint) for more information about
Google Cloud Print.
34
Registering your Google account to the printer
• Make sure the printer machine is turned on and connected to a wired or
wireless network that has access to the Internet.
•You should create your Google account in the advance.
1Open the Chrome browser.
2 Visit www.google.com.
3 Sign in to the Google website with your Gmail address.
4 Enter your printer’s IP address in the address field and press the Enter key
or click Go.
5 Click Login in the upper right corner of the SyncThru™ Web Service
website.
6 If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and Password.
We recommend you to change the default password for security
reasons.
•ID: admin
•Password: sec00000
If the network environment is using a proxy server, you need to configure
the proxy’s IP and port number from Settings > Network Settings >
Google Cloud Print > Proxy Setting. Contact your network service
provider or network administrator for more information.
7 When the SyncThru™ Web Service window opens, click Settings >
Network Settings > Google Cloud Print.
8 Enter your printer’s name and description.
9 Click Register.
The confirmation pop-up window appears.
If you set the browser to block pop-ups, the confirmation window will not
appear. Allow the site to show pop-ups.
Google Cloud Print™
202
2. Using a Network-Connected Machine
10 Click Finish printer registration.
11 Click Manage your printers.
Now your printer is registered with Google Cloud Print service.
Google Cloud Print-ready devices will appear in the list.
35
Printing with Google Cloud Print™
The printing procedure varies depending on the application or the device you
are using. You can see the application list that supports Google Cloud Print
service.
Make sure the printer is turned on and connected to a wired or wireless
network that has access to the Internet.
Printing from an application on mobile device
The following steps are an example of using the Google Docs app from Android
mobile phone.
1Install the Cloud Print application on your mobile device.
If you do not have the application, download it from the application store
such as Android Market or App Store.
2 Access the Google Docs application from your mobile device.
3 Tap the option button of the document that you want to print.
4 Tap the send button.
5 Tap the Cloud Print button.
6 Set the printing options if you want.
7 Tap Click here to Print.
Google Cloud Print™
203
2. Using a Network-Connected Machine
Printing from the Chrome browser
The following steps are an example of using the Chrome browser.
1Run Chrome.
2 Open the document or email that you want to print.
3 Click the wrench icon in the browser’s top right corner.
4 Click Print. A new tab for printing appears.
5 Select Print with Google Cloud Print.
6 Click the Print button.
205
3. Useful Setting Menus
Before you begin reading a chapter
This chapter explains all the features available for this series' models to help users easily understand the features.You can check the features available for each model
in the Basic Guide (see "Menu overview" on page 34).The following are tips for using this chapter
• The control panel provides access to various menus to set up the machine or use the machine’s functions. These menus can be accessed by pressing (Menu).
• Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
• For models that do not have the (Menu) on the control panel, this feature is not applicable (see "Control panel overview" on page 24).
• Some menu names may differ from your machine depending on its options or the models.
206
3. Useful Setting Menus
Print
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 34).
To change the menu options:
• Press (Menu) > Print Setup on the control panel.
Item Description
Orientation Selects the direction in which information is printed on a
page.
Copies You can enter the number of copies using the number
keypad.
Resolution
Specifies the number of dots printed per inch (dpi). The
higher the setting, the sharper printed characters and
graphics.
Trapping
Reduces the white gap caused by misalignment of color
channels in color printing mode. Also black text will be
overprinted on other colors.
Screen
Affects the resolution and clarity of your color output.
•Enhanced: This mode will generate printouts with
sharp texts and smooth graphic/photo objects in the
page.
•Detailed: This mode will generate printouts with
sharp details over the entire page.
•Normal: This mode will generate printouts with
smooth tone over the entire page.
Clear Text Selects this option to print texts clearer than on a normal
document.
Auto CR Allows you to append the required carriage return to
each line feed, which is useful for Unix or DOS users.
Emulation Sets the emulation type and option.
Edge Enhance Allows user to enhance sharpness of text and graphics for
improving readability.
Darkness You can adjust the degree of darkness. This feature allows
dark images to be printed into lighter images, or light
images into darker images.
SkipBlankPages This option allows you to specify not to print blank
pagesin the original data.
Item Description
207
3. Useful Setting Menus
Copy
1
Copy feature
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 34).
To change the menu options:
In copy mode, press (Menu) > Copy Feature on the control panel.
•C48xW series: When the Scan to button’s LED is off, the machine is in
copy mode.
•C48xFN/C48xFW series: Press (copy) on the control panel.
Item Description
Original Size Sets the image size.
Reduce/Enlarge
Reduces or enlarges the size of a copied image (see
"Reduced or enlarged copy" on page 61).
If the machine is set to Eco mode, reduce and
enlarge features are not available.
Darkness
Adjusts the brightness level to make a copy that is
easier to read, when the original contains faint
markings and dark images (see "Darkness" on page 60)
Original Type Improves the copy quality by selecting the document
type for the current copy job (see "Original" on page 61)
Collation Set the machine to sort the copy job. For example, if you
make 2 copies of a 3 page original, one complete 3 page
document will print followed by a second complete
document.
Layout Adjusts the layout format such as Normal, ID copy, 2/4-
up.
Layout > 2-up or
Layout > 4-up
Reduces the size of the original images and prints 2 or 4
pages onto one sheet of paper.
This copy feature is available only when you
load originals into the document feeder.
Item Description
1 2
1 2
3 4
Copy
208
3. Useful Setting Menus
2
Copy Setup
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 34).
To change the menu options:
In copy mode, press (Menu) > Copy Setup on the control panel.
•C48xW series: When the Scan to button’s LED is off, the machine is in
copy mode.
•C48xFN/C48xFW series: Press (copy) on the control panel.
Layout > ID Copy
prints one side of the original on the upper half of the
paper and the other side on the lower half without
reducing the size of the original. This feature is helpful
for copying a small-sized item such as business card.
Adjust Bkgd.
Prints an image without its background. This copy
feature removes the background color and can be
helpful when copying an original containing color in
the background, such as a newspaper or a catalog.
•Off: Does not use this feature.
•Auto: Optimizes the background.
•Enhance Lev.1~2: The higher the number is, the
more vivid the background is.
•Erase Lev.1~4: The higher the number is, the lighter
the background is.
Item Description
Item Description
Change Default Resets the value or setting to the printer’s out-of-box
state.
Change Default >
Original Size
Improves the copy quality by selecting the document
size for the current copy job.
Change Default >
Copies
You can enter the number of copies using the number
keypad.
Copy
209
3. Useful Setting Menus
Change Default >
Collation
Set the machine to sort the copy job. For example, if you
make 2 copies of a 3 page original, one complete 3 page
document will print followed by a second complete
document.
•On: Prints output in sets to match the sequence of
originals.
•Off: Prints output sorted into stacks of individual
pages.
Change Default >
Reduce/Enlarge
Reduces or enlarges the size of a copied image (see
"Reduced or enlarged copy" on page 61).
If the machine is set Eco mode, reduce and
enlarge features are not available.
Item Description
Change Default >
Darkness
Adjusts the brightness level to make a copy that is
easier to read, when the original contains faint
markings and dark images (see "Darkness" on page 60)
Change Default >
Original Type
Improves the copy quality by selecting the document
type for the current copy job (see "Original" on page 61)
Item Description
210
3. Useful Setting Menus
Fax
3
Fax Feature
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 34).
To change the menu options:
• Press (fax) > (Menu)> Fax Feature on the control panel.
Item Description
Darkness
Adjusts the brightness level to scan an original that is easier to
read, when the original contains faint markings and dark
images (see "Darkness" on page 68).
Resolution
The default document settings produce good results when
using typical text-based originals. However, if you send
originals that are of poor quality, or contain photographs, you
can adjust the resolution to produce a higher quality fax (see
"Resolution" on page 67).
Original Size Sets the image size.
Multi Send
Sends a fax to multiple destinations (see "Sending a fax to
multiple destinations" on page 66).
You cannot send a color fax using this feature.
Delay Send
Sets your machine to send a fax at a later time when you will
not be present (see "Delaying a fax transmission" on page 251).
You cannot send a color fax using this feature.
Send Forward Forwards the sent fax to other destination. See "Forwarding a
sent fax to another destination" on page 252.
Rcv. Forward
Forwards the received fax to other destination. If you are out of
office but have to receive the fax, this feature may be useful.
See "Forwarding a received fax" on page 252.
Secure Receive
Stores the received fax in memory without printing out. To
print received documents, you need to enter the password.
You can prevent your received faxes from being accessed by
unauthorized people (see "Receiving in secure receiving
mode" on page 255).
Cancel Job Cancels the delayed fax job which is saved in memory (see
"Canceling a reserved fax job" on page 251).
Item Description
Fax
211
3. Useful Setting Menus
4
Sending setup
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 34).
To change the menu options:
• Press (fax) > (Menu) > Fax Setup > Sending on the control panel.
Item Description
Redial Times Sets the number of redial attempts. If you enter 0, the
machine will not redial.
Redial Term Sets the time interval before automatic redialling.
Prefix Dial
Sets a prefix of up to five digits. This number dials
before any automatic dial number is started. It is useful
for accessing a PABX exchange.
ECM Mode
Sends faxes using error correction mode (ECM) to
makes sure the faxes are sent smoothly without any
error. It may take more time.
Fax Confirm.
Sets the machine to print a report whether a fax
transmission was successfully completed or not. If you
select On-Error, the machine prints a report only when
a transmission is not successful.
Modem speed Select the maximum modem speed you want if the
phone line fails to sustain a higher modem speed.
Image TCR Prints a transmission report with a minimized image of
the first page of the fax sent.
Dial Mode
Sets the dialing mode to either tone or pulse. This
setting may not be available depending on your
country.
Item Description
Fax
212
3. Useful Setting Menus
5
Receiving setup
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 34).
To change the menu options:
• Press (fax) > (Menu) > Fax Setup > Receiving on the control panel.
Item Description
Receive Mode Selects the default fax receiving mode.
Ring To Answer Specifies the number of times the machine rings before
answering an incoming call.
Stamp Rcv Name
Automatically prints the page number, and the date
and time of reception at the bottom of each page of a
received fax.
Rcv Start Code
Initiates fax reception from an extension phone
plugged into the EXT socket on the back of the
machine. If you pick up the extension phone and hear
fax tones, enter the code. It is preset to *9* at the
factory.
Auto Reduction Automatically reduces an incoming fax page to fit the
size of the paper loaded in the machine.
Discard Size Discards a specific length from the end of the received
fax.
Junk Fax Setup
Blocks any unwanted faxes that you stored in the
memory as junk fax numbers. This setting may not be
available depending on your country.
DRPD Mode
Enables a user to use a single telephone line to answer
several different telephone numbers. You can set the
machine to recognize different ring patterns for each
number. This setting may not be available depending
on your country (see "Receiving faxes using DRPD
mode" on page 255).
Item Description
Fax
213
3. Useful Setting Menus
6
Another setup
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 34).
To change the menu options:
• Press (fax) > (Menu) > Fax Setup on the control panel.
Item Description
Change Default Resets the value or setting to the printer’s out-of-box
state.
Smart Fax Diag The Smart Fax Diag feature optimizes the settings for
your fax line.
Manual TX/RX
Setting this option to ON provides the ability to send or
receive a fax while the line is busy. You can select to
send or receive a fax by either picking up the extension
phone receiver and pressing the Start button or by
pressing the On Hook Dial button and pressing the
Start button.
214
3. Useful Setting Menus
Scan
7
Scan feature
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 34).
To change the menu options:
in scan mode, press (Menu) > Scan Feature on the control panel.
•C48xW series: When the Scan to button’s LED is on, the machine is in
scan mode.
•C48xFN/C48xFW series: Press (scan) on the control panel.
Item Description
USB Feature
Sets scan destination to a USB. You scan
the originals and save the scanned image
to a USB device.
•USB Feature > Original Size
•Email Feature > Original Size
•Samsung Cloud > Original
Size
Sets the image size.
•USB Feature > Original Type
•Email Feature > Original Type
•Samsung Cloud > Original
Type
Sets the original document’s type.
•USB Feature > Resolution
•Email Feature > Resolution
•Samsung Cloud > Resolution
Sets the image resolution.
•USB Feature > Color Mode
•Email Feature > Color Mode
•Samsung Cloud > Color Mode
Sets the color mode.
•USB Feature > Darkness
•Email Feature >Darkness
•Samsung Cloud > Darkness
Adjusts the brightness level to scan.
USB Feature > File Format
Sets the file format in which the image is
to be saved. If you select JPEG, TIFF, PDF,
or XPS, you can select to scan multiple
pages.
Item Description
Scan
215
3. Useful Setting Menus
8
Scan setup
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 34).
To change the menu options:
In scan mode, press (Menu) > Scan Setup on the control panel.
•C48xW series: When the Scan to button’s LED is on, the machine is in
scan mode.
•C48xFN/C48xFW series: Press (scan) on the control panel.
Item Description
Change Default Resets the value or setting to the printer’s out-of-box
state.
Change Default > USB
Default
Resets the USB scan setting to the printer’s out-of-box
state.
Change Default >
Email Default
Resets the Email scan setting to the printer’s out-of-box
state.
Change Default >
Samsung Cloud
Resets the Samsung Cloud scan setting to the printer’s
out-of-box state.
Item Description
216
3. Useful Setting Menus
System setup
9
Machine setup
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 34).
To change the menu options:
• Press (Menu) > System Setup > Machine Setup on the control panel.
Item Description
Machine ID Sets the machine ID which will be printed at the top of
each fax page that you send.
Fax Number Sets the fax number which will be printed at the top of
each fax page that you send.
Date & Time Sets the date and time.
Clock Mode Selects the format for displaying time between 12 hr. and
24 hr.
Language Sets the language of the text that appears on the control
panel display.
Default Mode Sets the default status.
Power Save
Sets how long the machine waits before going to power
save mode.
When the machine does not receive data for an extended
period of time, power consumption is automatically
lowered.
Auto Power Off Turns power off automatically when the machine has
been in power save mode for the length of time set in
Auto Power Off > On > Timeout.
• This option only appears in the C48x/C48xW
series.
• To turn the machine on again, press the
(Power/Wake Up) button on the control
panel (make sure the main power switch is on).
• If you run the printer driver or Samsung Easy
Printer Manager, the time automatically
extends.
• The Auto Power Off feature is disabled if the
machine is connected to a wireless or wired
network or working on a print job.
Item Description
System setup
217
3. Useful Setting Menus
Wakeup Event
You can set the condition to wake up from power-save
mode.
•On: The machine wake up from the power save mode
on the following cases:
-Pressing any button
- Opening or closing the paper tray
- Inserting paper in the document feeder
•Off: The machine wakes up from power save mode
only when a button on the control panel is pressed.
System Timeout
Sets the time that the machine remembers previously
used copy settings. After the timeout, the machine
restores the default copy settings.
Job Timeout
Sets the length of time the printer waits before printing
the last page of a print job that does not end with a
command to print the page.
Altitude Adj. Optimize print quality according to the machine’s
altitude.
Humidity Optimizes print quality according to the humidity in the
environment.
Item Description
Auto Continue
Determine whether or not the machine continues
printing when it detects the paper does not match the
paper settings.
•Off: If a paper mismatch occurs, the machine waits
until you insert the correct paper.
•After 0 Sec: Even though a paper mismatch occurs,
the machine continues printing.
•After 30 Sec: If a paper mismatch occurs, an error
message will display. The machine waits for about 30
second, then automatically clear the message and
continue printing.
Paper Substit.
Automatically substitutes the printer driver’s paper size
to prevent the paper mismatch between Letter and A4.
For example, if you have A4 paper in the tray but you set
the paper size to Letter in the printer driver, the machine
prints on A4 paper and vice versa.
Item Description
System setup
218
3. Useful Setting Menus
10
Paper setup
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 34).
To change the menu options:
• Press (Menu) > System Setup > Paper Setup on the control panel.
Eco Settings
Allows you to save print resources and enables eco-
friendly printing.
•Default Mode: Select whether to turn the Eco mode
on or off.
On force (On-Forced): Sets the Eco mode on with
password. If a user wants to turn the Eco mode
on/off, the user needs to enter the password.
•Select Temp.: Selects the eco template set from the
SyncThru™ Web Service.
Item Description
Item Description
Paper Size Sets the paper size as A4, Letter, or other paper sizes,
according to your requirements.
Paper Type Chooses the type of the paper for each tray.
Margin Sets the margins for the document.
System setup
219
3. Useful Setting Menus
11
Sound / Volume
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 34).
To change the menu options:
• Press (Menu) > System Setup > Sound/Volume on the control panel.
Item Description
Key Sound Turns the key sound on or off. With this option set to on,
a tone sounds each time a key is pressed.
Alarm Sound
Turns the alarm sound on or off. With this option set to
on, an alarm tone sounds when an error occurs or fax
communication ends.
Speaker
Turns on or off the sounds from the telephone line
through the speaker, such as a dial tone or a fax tone.
With this option set to Comm. which means the speaker
is on until the remote machine answers.
You can adjust the volume level using On Hook
Dial. You can adjust the speaker volume only
when the telephone line is connected.
a Press (fax) on the control panel.
b Press On Hook Dial. A dial tone sounds from
the speaker.
c Press the arrows until you hear the volume you
want.
d Press On Hook Dial to save the change and
return to ready mode.
Ringer Adjusts the ringer volume. For the ringer volume, you can
select off, low, middle, and high level.
Item Description
System setup
220
3. Useful Setting Menus
12
Report
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 34).
To change the menu options:
• Press (Menu) > System Setup > Report on the control panel.
Item Description
Configuration Prints a report on the machine's overall configuration.
Supplies Info. Prints supplies’ information page.
Demo Page Prints the demo page to check whether your machine
is printing properly or not.
Address Book Prints all of the fax number currently stored in the
machine’s memory.
Fax Confirm.
Prints a transmission report including the fax number,
the number of pages, the elapsed time of the job, the
communication mode, and the communication results
for fax job. You can set up your machine to
automatically print a transmission confirmation report
after each fax job.
Email Sent Print to check the transmission state of the Scan to
Email job.
Fax Sent Prints information on the faxes you have recently sent.
Fax Received Prints information on the faxes you have recently
received.
Scheduled Jobs
Prints the document list currently stored for delayed
faxes along with the starting time and type of each
operation.
Junk Fax Prints the fax numbers specified as junk fax numbers.
PCL Font Print to see the PCL font list.
PS Font Print to see the PS font list
Network Conf. Prints information on your machine’s network
connection and configuration.
Usage Counter Prints a usage page. The usage page contains the total
number of pages printed.
Item Description
System setup
221
3. Useful Setting Menus
13
Maintenance
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 34).
To change the menu options:
• Press (Menu) > System Setup > Maintenance on the control panel.
Item Description
CLR Empty Msg When toner cartridge is empty, this option appears. You
can clear the empty message.
Supplies Life Shows the supply life indicators (see "Monitoring the
supplies life" on page 93.)
Image Mgr.
Allows you to adjust the color setting such as contrast
level, color registration, color density, etc.
•Custom Color: adjusts contrast, color by color.
-Default: optimizes colors automatically.
-Print Density: allows you to manually adjust the
color contrast for each cartridge. It is
recommended to use the Default setting for best
color quality.
Serial Number
Shows the machine’s serial number. When you call for
service or register as a user on the Samsung website, you
can find this.
TonerLow Alert Customizes the level to alert toner low or toner empty
(see "Setting the toner low alert" on page 94).
ImgU.Low Alert Customizes the level to alert imaging unit low.
Item Description
222
3. Useful Setting Menus
Network setup
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 34).
• Press (Menu)> Network on the control panel.
Option Description
TCP/IP (IPv4)
Selects the appropriate protocol and configure
parameters to use the network environment.
There are many of parameters to be set. If you are
not sure, leave as is, or consult the network
administrator.
TCP/IP (IPv6) Selects this option to use the network environment
through IPv6 (see "IPv6 configuration" on page 165).
Ethernet Configure the network transmission speed and active
port.
Wi-Fi Selects this option to use the Wi-Fi network.
Clear Settings Reverts the network settings to the default values.
(Reboot required.)
Network Conf. This list shows information on your machine’s network
connection and configuration.
Protocol Mgr.
You can activate or deactivate the following protocols.
•HTTP: You can set whether to use SyncThru™ Web
Service or not.
Turn the power off and on after you change this
option.
•WINS: You can configure the WINS server.
WINS(Windows Internet Name Service) is used in the
Windows operating system.
Turn the power off and on after you change this
option.
Option Description
Network setup
223
3. Useful Setting Menus
Protocol Mgr.
•SNMPv1/v2: You have to enable this option to use
SNMP V1/V2 protocol. Administrator’s can use SNMP
to monitor and manage machines on the network.
•UPnP(SSDP): You have to enable this option to use
UPnP(SSDP) protocol.
Turn the power off and on after you change this
option.
•mDNS: You have to enable this option to use MDNS
(Multicast Domain Name System) protocol.
•SetIP: You have to enable this option to use SetIP
protocol.
•SLP: You can configure SLP (Service Location
Protocol) settings. This protocol allows host
applications to find services in a local area network
without prior configuration.
Turn the power off and on after you change this
option.
Option Description
4. Special Features
This chapter explains special copying, scanning, faxing, and printing features.
• Altitude adjustment 225
• Entering various characters 226
• Setting up the fax address book 227
• Printing features 230
• Scan features 241
• Fax features 249
• The procedures in this chapter are mainly based on Windows 7.
• It may be necessary to press OK to navigate to lower-level menus for some models.
225
4. Special Features
Altitude adjustment
Print quality is affected by atmospheric pressure, which is determined by the
height of the machine above sea level. The following information will guide you
on how to set your machine for the best print quality.
Before you set the altitude value, determine the altitude where you are.
•Normal: 0 ~ 1,000 m (3,280 ft)
•High 1 : 1,000 m (3,280 ft) ~ 2,000 m (6,561 ft)
•High 2: 2,000 m (6,561 ft) ~ 3,000 m (9,842 ft)
•High 3: 3,000 m (9,842 ft) ~ 4,000 m (13,123 ft)
•High 4: 4,000 m (13,123 ft) ~ 5,000 m (16,404 ft)
You can set the altitude value from Device Settings in Samsung Easy Printer
Manager program.
• If your machine is connected to the local, you can set the machine’s
setting from Samsung Easy Printer Manager > Advanced Setting >
Device Settings (see "Using Samsung Easy Printer Manager" on page
268).
• If your machine is connected to the network, you can set themachine’s
setting from SyncThru™ Web Service > Settings tab > Machine
Settings (see "Using SyncThru™ Web Service" on page 265).
• You can also set the altitude in System Setup option on the machine’s
display (see "Machine’s basic settings" on page 38).
226
4. Special Features
Entering various characters
C48xFN/C48xFW series only (see "Control panel overview" on page 24).
As you perform various tasks, you may need to enter names and numbers. For
example, when you set up your machine, you enter your name or your
company’s name, and the fax number. When you store fax numbers or email
addresses in memory, you may also enter the corresponding names.
1
Entering alphanumeric characters
Press the button until the correct letter appears on the display. For example, to
enter the letter O, press 6, labeled with MNO. Each time you press 6, the display
shows a different letter, M, N, O, m, n, o and finally 6. To find the letter that you
want to enter, see "Keypad letters and numbers" on page 226.
• You can enter a space by pressing 1 twice.
• To delete the last digit or character, press the left/right or up/down arrow
button.
2
Keypad letters and numbers
• Special character sets may differ from your machine depending on its
options or the models.
• Some of the follow key values may not appear depending on the job you
are doing.
Key Assigned numbers, letters, or characters
1@ / . ’ 1
2A B C a b c 2
3D E F d e f 3
4G H I g h i 4
5J K L j k l 5
6 M N O m n o 6
7P Q R S p q r s 7
8 T U V t u v 8
9W X Y Z w x y z 9
0& + - , 0
* * % ^ _ ~ ! # $ ( ) [ ]
(These symbols are available when you type for network authentication.)
# # = | ? " : { } < > ;
(These symbols are available when you type for network authentication.)
227
4. Special Features
Setting up the fax address book
C48xFN/C48xFW series only (see "Control panel overview" on page 24).
You can set up speed number with the fax numbers you use frequently via
SyncThru™ Web Service and then easily and quickly enter fax numbers by
entering the location numbers assigned to them in address book.
3
Registering a speed dial number
1Select (fax) > (Address Book) > New&Edit > Speed Dial on
the control panel.
2 Enter a speed dial number and press OK.
If an entry is already stored in the number you choose, the display shows the
message to allow you to change it. To start over with another speed dial
number, press (Back).
3 Enter the name you want and press OK.
4 Enter the fax number you want and press OK.
5 Press the (Stop/Clear) button to return to ready mode.
4
Using speed dial numbers
When you are prompted to enter a destination number while sending a fax,
enter the speed dial number at which you stored the number you want.
• For a one-digit (0-9) speed dial number, press and hold the
corresponding digit button on the number keypad for more than 2
seconds.
• For a two- or three-digit speed dial number, press the first digit button(s)
and then hold down the last digit button for more than 2 seconds.
• You can print the address book list by selecting (fax) >
(Address Book) > Print.
5
Editing speed dial numbers
1Select (fax) > (Address Book) > New&Edit > Speed Dial on
the control panel.
2 Enter the speed dial number you want to edit and press OK.
3 Change the name and press OK.
4 Change the fax number and press OK.
5 Press (Stop/Clear) to return to ready mode.
Setting up the fax address book
228
4. Special Features
6
Registering a group dial number
1Select (fax) > (Address Book) > New&Edit > Group Dial on
the control panel.
2 Enter a group dial number and press OK.
If an entry is already stored in the number you choose, the display shows the
message to allow you to change it. To start over with another speed dial
number, press (Back).
3 Search by entering the first few letters of the speed dial’s name to put in
the group.
4 Select the name and number you want and press OK.
5 Select Yes when Add? appears.
6 Repeat step 3 to include other speed dial numbers into the group.
7 When you have finished, select No when Another No.? appears and
press OK.
8 Press (Stop/Clear) to return to ready mode.
7
Editing group dial numbers
1Select (fax) > (Address Book) > New&Edit > Group Dial on
the control panel.
2 Enter the group dial number you want to edit and press OK.
3 Enter a new speed dial number to add and press OK, then Add? appears.
Enter a speed dial number stored in the group and press OK, Delete?
appears.
4 Press OK to add or delete the number.
5 Repeat step 3 to add or delete more numbers.
6 Select No at the Another No.? and press OK.
7 Press (Stop/Clear) to return to ready mode.
Setting up the fax address book
229
4. Special Features
8
Searching address book for an entry
There are two ways to search for a number in memory. You can either scan from
A to Z sequentially, or you can search by entering the first letters of the name
associated with the number.
1Select ct (fax) > (Address Book) > Search&Dial > Speed Dial
or Group Dial on the control panel.
2 Enter All or ID and press OK.
3 Press the name and number or the keypad button labeled with the letter
you want to search.
For example, if you want to find the name “MOBILE,” press the 6 button,
which is labeled with “MNO.”
4 Press (Stop/Clear) to return to ready mode.
9
Printing address book
You can check your (Address Book) settings by printing a list.
1Select ct (fax) > (Address Book) > Print on the control panel.
2 Press OK.
The machine begins printing.
230
4. Special Features
Printing features
• For basic printing features, refer to the Basic Guide (see "Basic printing"
on page 54).
• This feature may not be available depending on model or optional goods
(see "Features by model" on page 7).
10
Changing the default print settings
1Click the Windows Start menu.
•For Windows 8, from the Charms, select Search > Settings.
2 For Windows XP Service Pack 3/Server 2003, select Printer and Faxes.
•For Windows Server 2008/Vista, select Control Panel > Hardware and
Sound > Printers.
•For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
•For Windows 7/8, select Control Panel > Devices and Printers.
3 Right-click on your machine.
4 For Windows XP Service Pack 3/Server 2003/Server 2008/Vista, select
Printing Preferences.
For Windows 7/8 or Windows Server 2008 R2, from context menus, select
Printing preferences.
If Printing preferences has a ►, you can select other printer drivers
connected to the selected printer.
5 Change the settings on each tab.
6 Click OK.
If you want to change the settings for each print job, change it in Printing
Preferences.
11
Setting your machine as a default machine
1Click the Windows Start menu.
•For Windows 8, from the Charms, select Search > Settings.
2 For Windows XP Service Pack 3/Server 2003, select Printer and Faxes.
•For Windows Server 2008/Vista, select Control Panel > Hardware and
Sound > Printers.
•For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
•For Windows 7/8, select Control Panel > Devices and Printers.
Printing features
231
4. Special Features
3 Select your machine.
4 Right-click your machine and select Set as Default Printer.
For Windows 7 or Windows Server 2008 R2, if Set as default printer has a
►, you can select other printer drivers connected to the selected printer.
12
Using advanced print features
XPS printer driver: used to print XPS file format.
• See "Features by model" on page 7.
• The XPS printer driver can be installed only on Windows Vista OS or
higher.
• For models that provide XPS driver from the Samsung website, http://
www.samsung.com > find your product> Support or downloads.
Printing to a file (PRN)
You will sometimes need to save the print data as a file.
1Check the Print to file box in the Print window.
2 Click Print.
3 Type in the destination path and the file name, and then click OK.
For example, c:\Temp\file name.
If you type in only the file name, the file is automatically saved in My
Documents, Documents and Settings, or Users. The saved folder may
differ, depending on your operating system or the application you are
using.
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4. Special Features
Understanding special printer features
You can use advanced printing features when using your machine.
To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print
settings. The machine name that appears in the printer properties window may differ depending on the machine in use.
• Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
• Select the Help menu or click the button from the window or press F1 on your keyboard and click on any option you want to know about (see "Using help"
on page 57).
Item Description
Multiple Pages per Side Selects the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be reduced in size and
arranged in the order you specify. You can print up to 16 pages on one sheet.
Poster Printing
Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets
together to form one poster-size document.
Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic
tab to make it easier to paste the sheets together.
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4. Special Features
Booklet Printinga
Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to
produce a booklet.
• This option is available only when you use the PCL/SPL printer driver. This option is not available when you use XPS driver.
• The Booklet Printing option is not available for all paper sizes. Select the available paper Size option under the Paper tab to see
what paper sizes are available.
• If you select an unavailable paper size, this option can be automatically canceled. Select only available paper (paper without or
mark).
Item Description
8
9
Printing features
234
4. Special Features
Double-sided Printing
(Manual)
Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented.
• This option is available only when you use the PCL/SPL printer driver. This option is not available when you use XPS driver.
• If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other page
of the document first. After that, a message appears on your computer.
•Skip Blank Pages feature does not work when you select the duplex option.
•None: Disables this feature.
•Long Edge: This option is the conventional layout used in bookbinding.
•Short Edge: This option is the conventional layout used in calendars.
Paper Options Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease
the document.
Item Description
Printing features
235
4. Special Features
Watermark The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters
reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document.
•Header: You can add the selected text to the top left, top center, or top right.
•Footer: You can add the selected text to the bottom left, bottom center, or bottom right.
Watermark
(Creating a watermark)
a To change the print settings from your software application, access Printing Preferences (see "Opening printing preferences" on page 56).
b From the Advanced tab, select Edit... from the Watermark drop-down list.
c Enter a text message in the Watermark Message box. You can enter up to 256 characters.
When the First Page Only box is checked, the watermark prints on the first page only.
d Select watermark options.
You can select the font name, style, size, and shade from the Font Attributes section, as well as set the angle of the watermark from the
Watermark Alignment and Angle section.
e Click Add to add a new watermark to the Current Watermarks list.
f When you finish editing, click OK or Print until you exit the Print window.
Watermark
(Editing a watermark)
a To change the print settings from your software application, access Printing Preferences (see "Opening printing preferences" on page 56).
b Click the Advanced tab, select Edit... from the Watermark drop-down list.
c Select the watermark you want to edit from the Current Watermarks list and change the watermark message and options.
d Click Update to save the changes.
e Click OK or Print until you exit the Print window.
Watermark
(Deleting a watermark)
a To change the print settings from your software application, access Printing Preferences.
b Click the Advanced tab, select Edit... from the Watermark drop-down list.
c Select the watermark you want to delete from the Current Watermarks list and click Delete.
d Click OK or Print until you exit the Print window.
Item Description
Printing features
236
4. Special Features
Overlaya
This option is available only when you use the PCL/SPL printer driver (see "Software" on page 8).
An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document.
Overlays are often used to take the place of letterhead paper. Rather than using preprinted letterhead, you can create an overlay containing
exactly the same information that is currently on your letterhead. To print a letter with your company’s letterhead, you do not need to load
preprinted letterhead paper in the machine: just print the letterhead overlay on your document.
To use a page overlay, you must create a new page overlay containing your logo or image.
• The overlay document size must be the same as the document you print with the overlay. Do not create an overlay with a
watermark.
• The resolution of the overlay document must be the same as that of the document you will print with the overlay.
Overlaya
(Creating a new page
overlay)
a Create or open a document containing text or an image for use in a new page overlay. Position the items exactly as you wish them to appear
when printed as an overlay.
b To save the document as an overlay, access Printing Preferences.
c Click the Advanced tab, and select Create from the Overlay drop-down list.
d In the Save As window, type a name up to eight characters in the File name box. Select the destination path, if necessary (The default is
C:\Formover).
e Click Save.
f Click OK or Print until you exit the Print window.
When a confirming message window appears, click Yes.
g The file is not printed. Instead, it is stored on your computer hard disk drive.
Item Description
Printing features
237
4. Special Features
Overlaya
(Using a page overlay)
a Create or open the document you want to print.
b To change the print settings from your software application, access Printing Preferences.
c Click the Advanced tab.
d Select the Print Overlay from the Overlay drop-down list.
e If the overlay file you want does not appear in the Overlay File 1 or Overlay File 2 drop-down list, select Load from the Overlay List. Select
the overlay file you want to use.
If you have stored the overlay file you want to use in an external source, you can also load the file when you access the Load window.
After you select the file, click Open. The file appears in the Overlay List box and is available for printing. Select the overlay from the
Overlay List box.
f If necessary, check Confirm Page Overlay When Printing box. If this box is checked, a message window appears each time you submit a
document for printing, asking you to confirm your wish to print an overlay on your document.
If this box is not checked and an overlay has been selected, the overlay automatically prints with your document.
g Click OK or Print until you exit the Print window.
The selected overlay prints on your document.
Overlaya
(Deleting a page
overlay)
a In the Printing Preferences window, click the Advanced tab.
b Select Edit in the Text drop down list.
c Select the overlay you want to delete from the Overlay List box.
d Click Delete.
e When a confirming message window appears, click Yes.
f Click OK or Print until you exit the Print window. You can delete page overlays that you no longer use.
a. This option is not available when you use XPS driver.
Item Description
Printing features
238
4. Special Features
13
Mac printing
Some features may not be available depending on models or options. It
means that the features are not supported.
Printing a document
When you print with a Mac, you need to check the printer driver settings in each
application you use. Follow the steps below to print from a Mac:
1Open the document to print.
2 Open the File menu and click Page Setup (Document Setup in some
applications).
3 Choose your paper size, orientation, scaling, other options, and make
sure that your machine is selected. Click OK.
4 Open the File menu and click Print.
5 Choose the number of copies and indicate which pages to print.
6 Click Print.
Changing printer settings
You can use advanced printing features when using your machine.
Open an application and select Print from the File menu. The machine name,
which appears in the printer properties window, may differ depending on the
machine in use. Except for the name, the composition of the printer properties
window is similar to the following.
Printing multiple pages on one sheet
You can print more than one page on a single sheet of paper. This feature
provides a cost-effective way to print draft copies.
1Open an application, and select Print from the File menu.
2 Select Layout from the drop-down list under Orientation. In the Pages
per Sheet drop-down list, select the number of pages you want to print
on one sheet of paper.
3 Select the other options to use.
4 Click Print.
The machine prints the selected number of pages to print on one sheet
of paper.
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239
4. Special Features
Printing on both sides of the paper
Some features may not be available depending on models or options. It
means that the features are not supported (see "Variety feature" on page
10).
Before printing in the duplex mode, decide on which edge you will be binding
your finished document. The binding options are, as follows:
•Long-Edge Binding: This option is the conventional layout used in book
binding.
•Short-Edge Binding: This option is the type often used with calendars.
1From your Mac application, select Print from the File menu.
2 Select Layout from the drop-down list under Orientation.
3 Select a binding orientation from the Two-Sided option.
4 Select the other options to use.
5 Click Print and the machine prints on both sides of the paper.
If you print more than 2 copies, the first copy and the second copy might
print on the same sheet of paper. Avoid printing on both sides of paper
when you are printing more than 1 copy.
Using help
Click the question mark on the bottom-left corner of the window and click on
the topic you want to know about. A pop-up window appears with information
about that option's feature, which is provided from the driver.
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240
4. Special Features
14
Linux printing
Some features may not be available depending on models or options. It
means that the features are not supported.
Printing from applications
There are a lot of Linux applications that allow you to print using Common UNIX
Printing System (CUPS). You can print on your machine from any such
application.
1Open the document to print.
2 Open the File menu and click Page Setup (Print Setup for
someapplications).
3 Choose your paper size, orientation, and makesure that your machine is
selected. Click Apply.
4 Open the File menu and click Print.
5 Select your machine to print.
6 Choose the number of copies and indicate which pages to print.
7 Change other printing options in each tab, if necessary.
8 Click Print.
Automatic/manual duplex printing may not be available depending on
models. You can alternatively use the lpr printing system or other
applications for odd-even printing (see "Features by model" on page 7).
Printing files
You can print text, image, pdf files on your machine using the standardCUPS
directly from the command line interface. The CUPS lp or lpr utility allows you to
do that. You can print these files by using below command format.
"lp -d <printer name> -o <option> <file name>"
Please refer to lp or lpr man page on your system for more details.
Configuring Printer Properties
You can change the default printing options or connection type with Printing
utility supplied by o/s.
1Launch Printing utility(Go to System > Administration > Printing
menu or execute "system-config-printer" command in Terminal
program).
2 Select your printer and double-click it.
3 Change default printing options or connection type.
4 Click Apply button.
241
4. Special Features
Scan features
• For basic scanning features, refer to the Basic Guide (see "Basic scanning"
on page 64).
• This feature may not be available depending on model or optional goods
(see "Features by model" on page 7).
• The maximum resolution that can be achieved depends upon various
factors, including computer speed, available disk space, memory, the
size of the image being scanned, and bit depth settings. Thus, depending
on your system and what you are scanning, you may not be able to scan
at certain resolutions, especially using enhanced dpi.
15
Basic scanning method
This feature may not be available depending on model or optional goods
(see "Variety feature" on page 10).
You can scan the originals with your machine via a USB cable or the network. The
following methodoloqies can be used for scanning your documents:
•Scan to PC: Scan the originals from the control panel. Then, the scanned
data will be stored in the connected computers My Documents folder (see
"Basic Scanning" on page 64).
•Scan to Email: You can send the scanned image as an email attachment
(see "Scanning to email" on page 243).
•Scan to WSD: Scans the originals and saves the scanned data on a
connected computer if the computer supports the WSD (Web Service for
Device) feature (see "Scanning to WSD" on page 244).
•Samsung Cloud: You can send the scanned image as an Samsung cloud
(see "Scanning and sending to Samsung Cloud Print" on page 199).
•TWAIN: TWAIN is the one of the preset imaging applications. Scanning an
image launches the selected application, enabling you to control the
scanning process. This feature can be used via the local connection or the
network connection (see "Scanning from image editing program" on page
246).
•Samsung Easy Document Creator: You can use this program to scan
images or documents (See "Using Samsung Easy Document Creator" on
page 270).
•WIA: WIA stands for Windows Images Acquisition. To use this feature, your
computer must be connected directly with the machine via a USB cable (see
"Scanning using the WIA driver" on page 247).
•Scan to USB: You can scan a document and save the scanned image onto a
USB memory device (see "Scanning to a USB memory device" on page 71).
Scan features
242
4. Special Features
16
Setting the scan settings in the computer
This feature may not be available depending on model or optional goods
(see "Features by model" on page 7).
1Open Samsung Easy Printer Manager (see "Using Samsung Easy
Printer Manager" on page 268).
2 Select the appropriate machine from the Printer List.
3 Select Scan to PC Settings menu.
4 Select the option you want.
•Scan Activation: Determines whether or not scanning is enabled on
the device.
•Basic tab: Contains settings related to general scan and device settings.
•Image tab: Contains settings related to image altering.
5 Press Save > OK.
17
Scanning from network connected machine
This feature is not available for the machine that does not support the
network interface (see "Rear view" on page 23).
Make sure the printer driver is installed on your computer using the software CD,
since the printer driver includes the scan program (see "Installing the driver
locally" on page 29).
1Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 50).
2 Select (Scan) > Scan to PC > Network PC on the control panel.
If you see Not Available message, check the port connection.
3 Select your registered computer ID, and enter the Password if
necessary.
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243
4. Special Features
•ID is the same ID as the registered scan ID for Samsung Easy Printer
Manager > Advanced Settings > Scan to PC Settings.
•Password is the 4 digit number registered password for Samsung Easy
Printer Manager > Advanced Settings > Scan to PC Settings.
4 Select the option you want and press OK.
5 Scanning begins.
Scanned image is saved in computer’s C:\Users\users name\My
Documents. The saved folder may differ, depending on your operating
system or the application you are using.
18
Scanning to email
This feature may not be available depending on model or optional goods
(see "Features by model" on page 7).
Setting up an email account
1Access the SyncThru™ Web Service (see "Using SyncThru™ Web Service"
on page 265).
2 Select Settings > Network Settings and Outgoing Mail Server(SMTP).
3 Enter the IP address in dotted decimal notation or as a host name.
4 Enter the server port number, from 1 to 65535.
5 Check the box next to SMTP Requires Authentication to require
authentication.
6 Enter the SMTP server login name and password.
7 Press Apply.
• If the authentication method of SMTP server is POP3 before SMTP, put a
check mark of SMTP Requires POP Before SMTP Authentication.
• Enter the IP address and port number.
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244
4. Special Features
Scanning and sending an email
1Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 50).
2 Select (scan) > Scan to Email on the control panel.
3 Enter the sender’s and recipient’s email address.
You can send an email to yourself by activating the Auto Send To Self
option in the Settings > Scan > Scan To E-mail on SyncThru™ Web Service.
4 Enter an email subject and press OK.
5 Select the file format to scan, and press OK.
6 The machine begins scanning and then sends the email.
19
Scanning to WSD
Scans the originals and saves the scanned data on a connected computer if the
computer supports the WSD (Web Service for Device) feature. To use the WSD
feature, you need to install the WSD printer driver on your computer. For
Windows 7, you can install the WSD driver by Control Panel > Devices and
Printers > Add a printer. Click Add a network printer from the wizard.
• The machine that does not support the network interface, it will not be
able to use this feature (see "Features by model" on page 7).
• The WSD feature works only with Windows Vista® or later version that are
the WSD-compliant computer.
• The following installation steps are based on Windows 7 computer.
Installing a WSD Printer Driver
1SelectStart > Control Panel > Devices and Printers > Add a printer.
2 Click Add a network, wireless or Bluetooth printer from the wizard.
3 In the printers list, select the one you want to use, and then click Next.
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245
4. Special Features
•
The IP address for WSD printer is http://IP address/ws/ (example: http://
111.111.111.111/ws/).
•
If no WSD printer is displayed in the list, click
The printer that I want isn't listed
>
Add a printer using a TCP/IP address or hostname
and select
Web Services
Device
from
Device type
. Then enter the printer's IP address.
4 Follow the instructions in the installation window.
Scanning using the WSD feature
1Make sure that the machine is connected to your computer and
powered on.
2 Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 50).
3 Select (Scan) > Scan to WSD on the control panel.
If you see Not Available message, check the port connection. Or check the
printer driver for WSD is correctly installed.
4 Select your computer name from WSD PC List.
5 Select the option you want and press OK.
6 Scanning begins.
20
Scanning with Samsung Easy Document Creator
Samsung Easy Document Creator is an application to help users scan, compile,
and save documents in multiple formats, including .epub format.
• Availabe for Windows OS and Mac OS users only.
•Windows XP Service Pack 3 or higher and Internet Explorer 6.0 or higher
is the minimum requirement for Samsung Easy Document Creator.
•Samsung Easy Document Creator is installed automatically when you
install the machine software (see "Using Samsung Easy Document
Creator" on page 270).
1Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 50).
2 From the Start menu select Programs or All Programs > Samsung
Printers.
For Mac, open the Applications folder > Samsung folder >
SamsungEasy Document Creator.
3 Click Samsung Easy Document Creator.
4 Click Scan from the home screen.
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246
4. Special Features
5 Select the type of scanning or a favorites and then make adjustments to
the image(Options).
6 Click Scan to scan a final image or Prescan to get another preview
image.
7 Press Send.
8 Press the option you want.
9 Press OK.
Click the Help ( ) button from the window, and then click on any option
you want to know about.
21
Scanning from image editing program
You can scan and import documents in the image editing software such as
Adobe Photoshop, if the software is TWAIN-compliant. Follow the steps below
to scan with TWAIN-compliant software:
1Make sure that the machine is connected to your computer and
powered on.
2 Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 50).
3 Open an application, such as Adobe Photoshop.
4 Click File > Import, and select the scanner device.
5 Set the scan options.
6 Scan and save your scanned image.
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4. Special Features
22
Scanning using the WIA driver
Your machine supports the Windows Image Acquisition (WIA) driver for
scanning images. WIA is one of the standard components provided by Microsoft
Windows 7 and works with digital cameras and scanners. Unlike the TWAIN
driver, the WIA driver allows you to scan and easily adjust images without using
additional software:
The WIA driver works only on Windows OS (not supported Windows 2000)
with a USB port.
1Make sure that the machine is connected to your computer and
powered on.
2 Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 50).
3 Click Start > Control Panel > Hardware and Sound > Devices and
Printers.
4 Right-click on device driver icon in Printers and Faxes > Start Scan.
5 New Scan application appears.
6 Choose your scanning preferences and click Preview to see how your
preferences affect the picture.
7 Scan and save your scanned image.
23
MAC scanning
You can scan documents using Image Capture program. MAC OS X offers
Image Capture program.
Scanning with network
1Make sure that your machine is connected to a network.
2 Place the originals face up in the ADF or place a single original face down
on the scanner glass and close the ADF (see "Loading originals" on page
50).
3 Open the Applications folder and run Image Capture.
4 Select your device below SHARED.
5 Set the scan options on this program.
6 Scan and save your scanned image.
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248
4. Special Features
• If scanning does not operate in Image Capture, update Mac OS to the
latest version.
• For more information, refer to the Image Capture’s help.
• You can also scan using TWAIN-compliant software, such as Adobe
Photoshop.
•You can scan using Samsung Easy Document Creator software. Open
the Applications folder > Samsung folder > Samsung Easy Document
Creator.
24
Linux scanning
1Make sure that the machine is connected to your computer and
powered on.
2 Launch a scan application such as xsane or simple-scan(If it's not
installed, please install it manually to use scan features. For example, you
may use "yum install xsane" for rpm package systems and "apt-get install
xsane" for deb package systems to install xsane).
3 Select your device from the list and set the scan options to apply.
4 Click the Scan button.
249
4. Special Features
Fax features
• For basic faxing features, refer to the Basic Guide (see "Basic faxing" on
page 65).
•C48xFN/C48xFW series only (see "Control panel overview" on page 24).
25
Automatic redialing
When the number you have dialed is busy or there is no answer when you send
a fax, the machine automatically redials the number. The redial time depends on
the country's factory default setting.
When the display shows Retry Redial?, press (Start) button to redial the
number without waiting. To cancel the automatic redialing, press (Stop/
Clear).
To change the time interval between redials and the number of redial attempts.
1Press (fax) > (Menu)> Fax Setup > Sending on the control
panel.
2 Select Redial Times or Redial Term you want.
3 Select the option you want.
26
Redialing the fax number
1Press (Redial/Pause) button on the control panel.
2 Select the fax number you want.
Ten recently sent fax numbers with ten received Caller IDs are shown.
3 When an original is loaded in the document feeder, the machine
automatically begins to send.
If an original is placed on the scanner glass, select Yes to add another
page. Load another original and press OK. When you have finished,
select No when Another Page? appears.
27
Confirming a transmission
When the last page of your original has been sent successfully, the machine
beeps and returns to ready mode.
When something goes wrong while sending your fax, an error message appears
on the display. If you receive an error message, press (Stop/Clear) to clear
the message and try to send the fax again.
Fax features
250
4. Special Features
You can set your machine to print a confirmation report automatically each
time sending a fax is completed. Press (fax) > (Menu) > Fax Setup
> Sending > Fax Confirm. on the control panel.
28
Sending a fax from your computer
• This feature may not be available depending on model or optional goods
(see "Features by model" on page 7).
You can send a fax from your computer without going to the machine.
Make sure that your machine and the computer are connected to the same
network.
Sending a fax (Windows)
To send a fax from your computer, the Samsung Network PC Fax program
must be installed. This program is installed when you install the printer driver.
For more information about Samsung Network PC Fax, click Help.
1Open the document to be sent.
2 Select Print from the File menu.
The Print window will be displayed. It may look slightly different
depending on your application.
3 Select Samsung Network PC Fax from the Print window
4 Click Print or OK.
5 Enter the recipient’s fax number and set the options if necessary.
6 Click Send.
Checking the sent fax list (Windows)
You can check the sent fax list from your computer.
From the Start menu, click Programs or All Programs > Samsung Printers>
Fax Transmission History. Then, the window appears with the list of faxes sent.
For more information about Fax Transmission History, click the Help ()
button.
Fax features
251
4. Special Features
29
Delaying a fax transmission
You can set your machine to send a fax at a later time when you will not be
present. You cannot send a color fax using this feature.
1Place a single document face down on the document glass, or load the
documents face up into the document feeder.
2 Press (fax) on the control panel.
3 Adjust the resolution and the darkness to suit your fax needs.
4 Press (Menu) > Fax Feature > Delay Send on the control panel.
5 Enter the number of the receiving fax machine and press OK.
6 The display asks you to enter another fax number to send the document.
7 To enter more fax numbers, press OK when Yes highlights and repeat
steps 5.
You can add up to 10 destinations.
8 Enter the job name and the time.
If you set a time earlier than the current time, the fax will be sent at that time
on the following day.
9 The original is scanned into memory before transmission.
The machine returns to ready mode. The display reminds you that you
are in ready mode and that a delayed fax is set.
You can check the list of delayed fax jobs.
Press (Menu) > System Setup > Report > Scheduled Jobs on the
control panel.
Canceling a reserved fax job
1Press (fax) > (Menu) > Fax Feature > Cancel Job on the control
panel.
2 Select the fax job you want and press OK.
3 Press OK when Yes highlights.
The selected fax is deleted from memory.
4 Press (Stop/Clear) to return to ready mode.
Fax features
252
4. Special Features
30
Forwarding a sent fax to another destination
You can set the machine to forward the received or sent fax to other destination
by a fax, an email or a server. If you are out of office but have to receive the fax,
this feature may be useful.
1Place a single document face down on the document glass, or load the
documents face up into the document feeder.
2 Press (fax) > (Menu) > Fax Feature > Send Forward > Forward
to Fax , Fwd. to Email > On on the control panel.
Forward options may not be available depending on model or optional
goods (see "Variety feature" on page 10).
3 Enter the destination fax number, email address, or server address and
press OK.
4 Press (Stop/Clear) to return to ready mode.
Subsequent sent faxes will be forwarded to the specified fax machine.
31
Forwarding a received fax
You can set the machine to forward the received or sent fax to other destination
by a fax, an email or a server. If you are out of office but have to receive the fax,
this feature may be useful.
1Press (fax) > (Menu) > Fax Feature > Rcv. Forward >Forward
to Fax, Forward to PC, Fwd. to Email > Forward on the control panel.
•Forward options may not be available depending on model or optional
goods (see "Variety feature" on page 10).
• To set the machine to print out a fax when fax forwarding has been
completed, select Forward&Print.
2 Enter the destination fax number, email address, or server address and
press OK.
3 Enter the starting tim and ending time, then press OK.
4 Press (Stop/Clear) to return to ready mode.
Subsequent sent faxes will be forwarded to the specified fax machine.
Fax features
253
4. Special Features
32
Receiving a fax in the computer
• This feature may not be available depending on model or optional goods
(see "Features by model" on page 7).
• To use this feature, set the option on the control panel:
Press (fax) > (Menu) > Fax Feature > Rcv. Forward > Forward
to PC > Forward the control panel.
1Open the Samsung Easy Printer Manager.
2 Select the appropriate machine from the Printer List.
3 Select Fax to PC Settings menu.
4 Use Enable Fax Receiving from Device to change the fax settings.
•Image Type: Convert the received faxes to PDF or TIFF.
•Save Location: Select location to save the converted faxes.
•Prefix: Select prefix.
•Print received fax: Set to print information for the received fax after
receiving the fax.
•Notify me when complete: Set to show the popup window to notify
receiving a fax.
•Open with default application: After receiving the fax, open it with
default application.
•None: After receiving a fax, the machine does not notify the user or
opens the application.
5 Press Save > OK.
33
Changing the receive modes
1Press (fax) > (Menu) > Fax Setup > Receiving > Receive Mode
on the control panel.
2 Select the option you want.
•Fax: Answers an incoming fax call and immediately goes into the fax
reception mode.
•Tel: Receives a fax by pressing (On Hook Dial) and then (Start)
button.
•Ans/Fax: Is for when an answering machine is attached to your
machine. Your machine answers an incoming call, and the caller can
leave a message on the answering machine. If the fax machine
senses a fax tone on the line, the machine automatically switches to
Fax mode to receive the fax.
Fax features
254
4. Special Features
To use the Ans/Fax mode, attach an answering machine to the EXT socket
on the back of your machine.
•DRPD: You can receive a call using the Distinctive Ring Pattern
Detection (DRPD) feature. Distinctive Ring is a telephone company
service which enables an user to use a single telephone line to
answer several different telephone numbers. For further details, see
"Receiving faxes using DRPD mode" on page 255.
This setting may not be available depending on your country.
3 Press OK.
4 Press (Stop/Clear) to return to ready mode.
34
Receiving manually in Tel mode
You can receive a fax call by pressing (On Hook Dial) button and then
pressing (Start) when you hear a fax tone.
35
Receiving in Answering Machine/Fax mode
To use this mode, you must attach an answering machine to the EXT socket on
the back of your machine. If the caller leaves a message, the answering machine
stores the message. If your machine detects a fax tone on the line, it
automatically starts to receive the fax.
• If you have set your machine to this mode and your answering machine
is switched off, or no answering machine is connected to EXT socket,
your machine automatically goes into Fax mode after a predefined
number of rings.
• If the answering machine has a user-selectable ring counter, set the
machine to answer incoming calls within 1 ring.
• If the machine is in Tel mode, disconnect or switch off the answering
machine with the fax machine. Otherwise, the outgoing message from
the answering machine will interrupt your phone conversation.
36
Receiving faxes with an extension telephone
When you are using an extension telephone connected to the EXT socket, you
can receive a fax from someone you are talking to on the extension telephone,
without going to the fax machine.
When you receive a call on the extension phone and hear fax tones, press the
keys *9* on the extension phone. The machine receives the fax.
Fax features
255
4. Special Features
*9* is the remote receive code preset at the factory. The first and the last
asterisks are fixed, but you can change the middle number to whatever you
want.
While you are talking over the telephone connected to the EXT socket, copy
and scan features are not available.
37
Receiving faxes using DRPD mode
This setting may not be available depending on your country. Distinctive Ring is
a telephone company service which enables an user to use a single telephone
line to answer several different telephone numbers. This feature is often used by
answering services who answer telephones for many different clients and need
to know which number someone is calling in on to properly answer the phone.
This setting may not be available depending on your country.
1Select (fax) > (Menu) > Fax Setup > Receiving > DRPD Mode
> Waiting Ring on the control panel.
2 Call your fax number from another telephone.
3 When your machine begins to ring, do not answer the call. The machine
requires several rings to learn the pattern.
When the machine completes learning, the display shows Completed
DRPD Setup. If the DRPD setup fails, Error DRPD Ring appears.
4 Press OK when DRPD appears and start over from step 2.
• DRPD must be set up again if you re-assign your fax number, or connect
the machine to another telephone line.
• After DRPD has been set up, call your fax number again to verify that the
machine answers with a fax tone. Then have a call placed to a different
number assigned to that same line to be sure the call is forwarded to the
extension telephone or answering machine plugged into the EXT socket.
38
Receiving in secure receiving mode
This feature may not be available depending on model or optional goods
(see "Features by model" on page 7).
You may need to prevent your received faxes from being accessed by
unauthorized people. Turn on secure receiving mode, then all incoming faxes
go into memory. You can print the incoming faxes by entering the password.
Fax features
256
4. Special Features
To use the secure receiving mode, activate the menu from (fax) >
(Menu) > Fax Feature > Secure Receive on the control panel.
Printing received faxes
1Select (fax) > (Menu) > Fax Feature > Secure Receive > Print
on the control panel.
2 Enter a four-digit password and press OK.
3 The machine prints all of the faxes stored in memory.
39
Receiving faxes in memory
Since your machine is a multi-tasking device, it can receive faxes while you are
making copies or printing. If you receive a fax while you are copying or printing,
your machine stores incoming faxes in its memory. Then, as soon as you finish
copying or printing, the machine automatically prints the fax.
If fax is received and being printed, other copy and print jobs cannot be
processed at the same time.
5. Useful Management
Tools
This chapter introduces management tools provided to help you make full use of your machine.
• Accessing management tools 258
• Easy Capture Manager 259
• Samsung Easy Color Manager 260
• Easy Eco Driver 261
• Using Samsung Printer Center 262
• Using SyncThru™ Web Service 265
• Using Samsung Easy Printer Manager 268
• Using Samsung Easy Document Creator 270
• Using Samsung Printer Status 271
• Using Samsung Printer Experience 273
258
5. Useful Management Tools
Accessing management tools
Samsung provides a variety of management tools for Samsung printers.
1Make sure that the machine is connected to your computer and powered on.
2 From the Start menu, select Programs or All Programs.
•For Windows 8, from the Charms, select Search > Apps.
3 Find Samsung Printers.
4 Under Samsung Printers, you can see installed management tools.
5 Click the management tool you want to use.
• After installing the driver, for some management tools, you can access them directly from the Start menu > Programs or All Programs.
• For Windows 8, after installing the driver, for some management tools, you can access them directly from the Start screen by clicking on the corresponding tile.
259
5. Useful Management Tools
Easy Capture Manager
• This feature may not be available depending on model or optional goods (see "Software" on page 8).
• Available for Windows OS users only (see "Software" on page 8).
Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard. Now you can easily print your captured screen as
captured or edited.
260
5. Useful Management Tools
Samsung Easy Color Manager
Samsung Easy Color Manager helps users do fine adjustments with 6 color tones and other properties, such as brightness, contrast, and saturation. Color tone
changes can be saved as a profile and can be used from the driver or from inside of the machine.
• This feature may not be available depending on model or optional goods (see "Software" on page 8).
• Available for Windows and Mac OS users only (see "Software" on page 8).
Helps Samsung color laser printer users to adjust color as they like.
Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).
261
5. Useful Management Tools
Easy Eco Driver
• Available for Windows OS users only.
• To use the Easy Eco Driver features, the Eco Driver Pack must be installed.
With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing.
Easy Eco Driver also allows you to do simple editing such as removing images and texts, and more. You can save frequently used settings as a favorite.
How to use:
1 Open a document to print.
2 Open printing preference window (see "Opening printing preferences" on page 56).
3 From the Favorites tab, select Eco Printing Preview.
4 Click OK > Print in the window.
A preview window appears.
5 Select the options you want to apply to the document.
You can see the preview of the applied features.
6 Click Print.
•If you want to run Easy Eco Driver every time you print, check Start Easy Eco Driver before printing job checkbox in the Basic tab of the printing preference
window.
• To use this feature on Stylish User Interface, click Samsung Printer Center > Device Options and then select Stylish User Interface (see "Using Samsung Printer
Center" on page 262).
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5. Useful Management Tools
Using Samsung Printer Center
• Available for Windows users only.
The Samsung Printer Center allows you to manage all the printer drivers
installed on your computer from a single integrated application. You can use the
Samsung Printer Center to add and remove printer drivers, check the status of
printers, update printer software, and configure printer driver settings.
1
Understanding Samsung Printer Center
To open the program:
For Windows,
Select Start > Programs or All Programs > Samsung Printers > Samsung
Printer Center.
Printers tab
The screenshot may differ depending on operating system you are using.
1
Printer list
Displays the printer drivers installed on your computer. To add a
printer driver to the list, click the button.
Using Samsung Printer Center
263
5. Useful Management Tools
Scanner & Fax Tab
• The screenshot may differ depending on operating system you are using.
• Available for multifunction products only.
2
Quick links
Displays links to various printer driver management functions. The
quick links in the
Printers
tab link to the following functions:
•
Settings:
Allows you to configure the settings for individual
printer driver.
-
Set as default printer:
Sets the selected printer driver as the
default printer. If the selected printer driver is already set as the
default printer, then this option is not activated.
-
Printing preferences:
Allows you to configure the default print
settings.
-
Device options:
Allows you to configure advanced options,
such as the settings for optional devices and additional
features.
The option allows you to modify the
Printer Status
and
Stylish
User Interface
settings.
-
Change device:
Allows you to change the device into another
device.
-
Properties:
Allows you to configure the printer driver
properties, such as the name of the printer driver and its
location, or add comments about the printer driver.
•
Actions:
Allows you to use the scan feature (this option is enabled
only if the selected device supports the scan feature).
•
Management:
Allows you to manage the devices registered in
the program.
-
Add a new printer / Remove printer:
Adds a new device or
removes an existing device.
-
Diagnose printer:
Diagnoses problems in the selected device
and suggests solutions.
-
Update software:
Downloads and applies the applicable
software updates.
3
Printer
information
Provides general information about the selected device, such as its
model, IP address, port number, and status.
1
Printer list Displays the fax and scanner driver installed on your
computer. To add a fax or scanner driver to the list, click the
(Add Fax) or (Add Scanner) button.
Using Samsung Printer Center
264
5. Useful Management Tools
2
Quick links Displays links to the functions available for managing fax or
scanner drivers. The quick links in the Scanner & Fax tab
offer the following features:
To use this feature, the scanner driver and fax driver
must be installed on the computer.
•Settings: Allows you to configure the settings for fax or
scanner dirvers.
-Address Book (fax only): Opens the Address Book.
-Fax Transmission History (fax only): Opens the fax
transmission history.
-Fax preferences (fax only): Allows you to configure the
default fax settings.
-Change device: Allows you to change the devices into
another device.
-Properties: Allows you to configure the properties of a
device, such as location and add comments about the
device.
•Actions: Allows you to use the scan feature.
•Management: Allows you to manage the devices
registered in the program.
-Remove fax or Remove scan: Removes the selected fax
or scan driver.
-Update software: Downloads and applies the
applicable software updates.
3Printer
information
Provides general information about the selected device, such
as the model, IP address, port number, and machine status.
265
5. Useful Management Tools
Using SyncThru™ Web Service
• Internet Explorer 6.0 or higher is the minimum requirement for
SyncThru™ Web Service.
•SyncThru™ Web Service explanation in this user’s guide may differ from
your machine depending on its options or models.
• Network model only (see "Variety feature" on page 10).
2
Accessing SyncThru™ Web Service
1Access a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address of your printer (http://xxx.xxx.xxx.xxx) in
the address field and press the Enter key or click Go.
2 Your machine’s embedded website opens.
Logging into SyncThru™ Web Service
Before configuring options in SyncThru™ Web Service, you need to log-in as an
administrator. You can still use SyncThru™ Web Service without logging in but
you won’t have access to Settings tab and Security tab.
1Click Login on the upper right of the SyncThru™ Web Service website.
2 If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and Password.
We recommend you to change the default password for security
reasons.
•ID: admin
•Password: sec00000
3
SyncThru™ Web Service overview
Some tabs may not appear depending on your model.
Using SyncThru™ Web Service
266
5. Useful Management Tools
Information tab
This tab gives you general information about your machine. You can check
things, such as remaining amount of toner. You can also print reports, such as an
error report.
•Active Alerts: Shows the alerts that have occurred in the machine and their
severity.
•Supplies: Shows how many pages are printed and amount of toner left in
the cartridge.
•Usage Counters: Shows the usage count by print types: simplex and
duplex.
•Current Settings: Shows the machine’s and network’s information.
•Print information: Prints reports such as system related reports, e-mail
address, and font reports.
Settings tab
This tab allows you to set configurations provided by your machine and
network. You need to log-in as an administrator to view this tab.
•Machine Settings tab: Sets options provided by your machine.
•Network Settings tab: Shows options for the network environment. Sets
options such as TCP/IP and network protocols.
Security tab
This tab allows you to set system and network security information. You need to
log-in as an administrator to view this tab.
•System Security: Sets the system administrator’s information and also
enables or disables machine features.
•Network Security: Sets settings for IPv4/IPv6 filtering and Authentication
servers.
Maintenance tab
This tab allows you to maintain your machine by upgrading firmware and
setting contact information for sending emails. You can also connect to
Samsung website or download drivers by selecting the Link menu.
•Firmware Upgrade: Upgrade your machine’s firmware.
•Contact Information: Shows the contact information.
•Link: Shows links to useful sites where you can download or check
information.
Using SyncThru™ Web Service
267
5. Useful Management Tools
4
Setting the system administrator’s information
This setting is necessary for using the e-mail notification option.
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine.
1Start a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field
and press the Enter key or click Go.
2 Your machine’s embedded website opens.
3 From the Security tab, select System Security > System Administrator
4 Enter the name of the administrator, phone number, location, and email
address.
5 Click Apply.
268
5. Useful Management Tools
Using Samsung Easy Printer Manager
• Available for Windows and Mac OS users only.
• For Windows, Internet Explorer 6.0 or higher is the minimum
requirement for Samsung Easy Printer Manager.
Samsung Easy Printer Manager is an application that combines Samsung
machine settings into one location. Samsung Easy Printer Manager combines
device settings as well as printing environments, settings/actions and
launching. All of these features provide a gateway to conveniently use your
Samsung machine. Samsung Easy Printer Manager provides two different user
interfaces for the user to choose from: the basic user interface and the advanced
user interface. Switching between the two interfaces is easy: just click a button.
5
Understanding Samsung Easy Printer Manager
To open the program:
For Windows,
Select Start > Programs or All Programs > Samsung Printers > Samsung
Easy Printer Manager.
For Mac,
Open the Applications folder > Samsung folder > Samsung Easy Printer
Manager.
The Samsung Easy Printer Manager interface is comprised of various basic
sections as described in the table that follows:
The screenshot may differ depending on operating system you are using.
1
Printer list The Printer list displays printers installed on your computer
and network printers added by network discovery (Windows
only).
Using Samsung Easy Printer Manager
269
5. Useful Management Tools
Select the Help menu or click the button from the window and click on
any option you want to know about.
2Advanced
Setting
The advanced user interface is intended to be used by the
person responsible for managing the network and machines.
Some menus may not appear in the display
depending on options or models. If so, it is not
applicable to your machine.
•Device Settings: You can configure various machine
settings such as machine setup, paper, layout, emulation,
network, and print information.
If you connect your machine to a network, the
SyncThru™ Web Service icon is enabled.
•Scan to PC Settings: This menu includes settings to
create or delete scan to PC profiles.
-Scan Activation: Determines whether or not scanning is
enabled on the device.
-Basic tab: Contains settings related general scan and
device settings.
•Alert Settings (Windows only): This menu includes
settings related to error alerting.
-Printer Alert: Provides settings related to when alerts
will be received.
-Email Alert: Provides options relating to receiving alerts
via email.
-Alert History: Provides a history of device and toner
related alerts.
3Application
information
Includes links for changing to the refresh, preference setting,
help, and about.
4
Printer
information
This area gives you general information about your machine.
You can check information, such as the machine’s model
name, IP address (or Port name), and machine status.
This button opens the Troubleshooting Guide
when an error occurs. You can directly open the
troubleshooting section in the user’s guide.
5
Quick links Displays Quick links to machine specific functions. This
section also includes links to applications in the advanced
settings.
If you connect your machine to a network, the
SyncThru™ Web Service icon is enabled.
6
Contents
area
Displays information about the selected machine, remaining
toner level, and paper. The information will vary based on the
machine selected. Some machines do not have this feature.
7Order
supplies
Click on the Order button from the supply ordering window.
You can order replacement toner cartridge(s) from online.
270
5. Useful Management Tools
Using Samsung Easy Document Creator
• Available for Windows and Mac OS users only.
•Windows
® XP Service Pack 3 or higher and Internet Explorer 6.0 or higher
is the minimum requirement for Samsung Easy Document Creator.
Samsung Easy Document Creator is an application to help users scan, compile,
and save documents in multiple formats, including .epub format. These
documents can be shared via social networking sites or fax. Whether you’re a
student needing to organize research from the library or a stay-at-home mom
sharing scanned pictures from last year’s birthday party, Samsung Easy
Document Creator will provide you with the necessary tools.
The Samsung Easy Document Creator provides features mentioned below:
•Scan: Use for scanning pictures or documents.
•Text Converting Scan(Windows only): Use for scanning documents that
need to be saved in an editable text format.
•Document Conversion: Provides the ability to convert existing files into
multiple formats.
•Fax: Provides the ability to directly fax a document from Easy Document
Creator if the Samsung network PC fax driver is installed.
271
5. Useful Management Tools
Using Samsung Printer Status
The Samsung Printer Status is a program that monitors and informs you of the
machine status.
• The Samsung Printer Status window and its contents shown in this user’s
guide may differ depending on the machine or operating system in use.
• Check the operating system(s) that are compatible with your machine
(see "Specifications" on page 125).
• Available for Windows OS users only (see "Software" on page 8).
6
Samsung Printer Status overview
If an error occurs while operating, you can check the error from the Samsung
Printer Status. Samsung Printer Status is installed automatically when you install
the machine software.
You can also launch Samsung Printer Status manually. Go to the Printing
Preferences, click the Basic tab > Printer Status button.
These icons appear on the Windows task bar:
Icon Mean Description
Normal The machine is in ready mode and experiencing no
errors or warnings.
Warning The machine is in a state where an error might
occur in the future. For example, it might be in
toner low status, which may lead to toner empty
status.
Error The machine has at least one error.
Using Samsung Printer Status
272
5. Useful Management Tools
1
Device
Information
You can see the device status , current printer model
name, connected port name in this area.
2
User’s Guide You can view the online User’s Guide.
This button opens the Troubleshooting Guide
when an error occurs. You can directly open the
troubleshooting section in the user’s guide.
3
Supplies
Information
You can view the percentage of toner remaining in
each toner cartridge. The machine and the number of
toner cartridge(s) shown in the above window may
differ depending on the machine in use. Some
machines do not have this feature.
4
Option You can set printing job alert related settings.
5
Order Supplies You can order replacement toner cartridge(s) from
online.
6
Cancel Print
or
Close
•Cancel Print : If print job is waiting in the print
queue or printer, cancel all user's print jobs in the
print queue or the printer.
•Close : Depending on the status of the machine or
the supported functions, the Close button may
appear to close the status window.
7Toner/Paper
Information
This button areas for paper and toner info will be
available based on the device.
273
5. Useful Management Tools
Using Samsung Printer Experience
Samsung Printer Experience is a Samsung application that combines
Samsung machine settings and machine management into one location. You
can set device settings, order supplies, open troubleshooting guides, visit
Samsung’s web site, and check connected machine information. This
application will be automatically downloaded from the Windows Store if the
machine is connected to a computer with an Internet connection.
7
Understanding the Samsung Printer Experience
To open the application,
From the Start screen, select the Samsung Printer Experience ( ) tile.
The Samsung Printer Experience interface comprises various useful features as
described in the following table:
The screenshot may differ depending on the model you are using.
1
Printer
Information
This area gives you general information about your
machine. You can check information, such as the
machine’s status, location, IP address, and remaining
toner level.
Using Samsung Printer Experience
274
5. Useful Management Tools
8
Adding/Deleting Printers
If you do not have any printer added to the Samsung Printer Experience, or if
you want to add/delete a printer, follow the instructions below.
You can only add/delete network connected printers.
Adding a printer
1From the Charms, select Settings.
Or, right-click the Samsung Printer Experience page and select
Settings.
2 Select Add Printer
3 Select the printer you want to add.
You can see the added printer.
If you see mark, you can also click mark to add printers.
2User Guide You can view the online User’s Guide. You need to be
connected to the Internet to use this feature.
This button opens the Troubleshooting Guide
when an error occurs. You can directly open the
troubleshooting section in the user’s guide.
3
Order Supplies Click on this button to order replacement toner
cartridges online. You need to be connected to the
Internet to use this feature.
4Visit Samsung Links to Samsung printer website. You need to be
connected to the Internet to use this feature.
5
Printer Settings You can configure various machine settings such as
machine setup, paper, layout, emulation, networking,
and print information through SyncThru™ Web
Service. Your machine needs to be connected to a
network. This button will be disabled if your machine is
connected via USB cable.
6
Device List &
Latest Scanned
Image
The scan list displays devices that supports Samsung
Printer Experience. Under the device, you can see the
latest scanned images. Your machine needs to be
connected to a network to scan from here. This section is
for the users with multi-functional printers.
Using Samsung Printer Experience
275
5. Useful Management Tools
Deleting a printer
1From the Charms, select Settings.
Or, right-click the Samsung Printer Experience page and select
Settings.
2 Select Remove Printer.
3 Select the printer you want to delete.
4 Click Yes.
You can see that the deleted printer is removed from the screen.
9
Printing from Windows 8
This section explains common printing tasks from the Start screen.
Basic printing
1Open the document to print.
2 From the Charms, select Devices.
3 Select your printer from the list
4 Select the printer settings, such as the number of copies and orientation.
5 Click the Print button to start the print job.
Using Samsung Printer Experience
276
5. Useful Management Tools
Cancelling a print job
If the printing job is waiting in the print queue or print spooler, cancel the job as
follows:
• You can access this window by simply double-clicking the machine icon
( ) in the Windows task bar.
• You can also cancel the current job by pressing (Stop/Clear) button on
the control panel.
Opening more settings
The screen may appear somewhat different depending on the model or
options.
You can set up more printing parameters.
1Open the document you want to print.
2 From the Charms, select Devices.
3 Select your printer from the list
4 Click More settings.
Basic tab
Basic
This option allows you to choose the basic printing settings such as copies,
orientation, and document type.
Eco settings
This option allows you to choose multiple pages per side to save media.
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5. Useful Management Tools
Advanced tab
Paper settings
This option allows you to set the basic paper handling specifications.
Layout settings
This option allows you to set the various ways to layout your documents.
Security tab
Some features may not be available depending on the model or options. If
this tab is not shown or disabled, it means that these features are not
supported.
Job Accounting
This option allows you to print with the given permission.
Confidential Printing
Using Samsung Printer Experience
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5. Useful Management Tools
This option is used for printing confidential documents. You need to enter a
password to print using it.
Using the sharing feature
Samsung Printer Experience allows you to print from other applications
installed on the computer using the sharing feature.
This feature is only available for printing jpeg, bmp, tiff, gif, and png file
formats.
1Select the content you want to print from other application.
2 From the Charms, select Share > Samsung Printer Experience.
3 Select the printer settings, such as the number of copies and orientation.
4 Click the Print button to start the print job.
10
Scanning from Windows 8
This section is for the users with multi-functional printers.
Scanning with your machine lets you turn pictures and text into digital files that
can be stored on your computer.
Scanning from Samsung Printer Experience
The most frequently used printing menus are displayed for quick scanning.
1Place a single document face down on the document glass, or load the
documents face up into the document feeder.
2 Click the Samsung Printer Experience tile on the Start screen.
3 Click Scan ().
4 Set up the scanning parameters such as image type, document size, and
resolution.
5 Click Prescan ( ) to check the image.
6 Adjust the prescanned image with scanning operation functions such as
rotate and mirror.
7 Click Scan ( ) and save the image.
• When you place the originals in the ADF (or DADF), Prescan ( ) is not
available.
• You can skip step 5, if the Prescan option is selected.
6. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
• Paper feeding problems 283
• Power and cable connecting problems 284
• Printing problems 285
• Printing quality problems 289
• Copying problems 297
• Scanning problems 298
• Faxing problems 299
• Operating system problems 301
For errors that occur during the wireless software installation and settings, refer to the
troubleshotting section in the wireless setting chapter (see "Troubleshooting for wireless
network" on page 182).
283
6. Troubleshooting
Paper feeding problems
Condition Suggested solutions
Paper jams during printing. Clear the paper jam.
Paper sticks together. • Check the maximum paper capacity of the tray.
• Make sure that you are using the correct type of paper.
• Remove paper from the tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Paper does not feed into the machine. • Remove any obstructions from inside the machine.
• Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove excess paper from the tray.
• The paper is too thick. Use only paper that meets the specifications required by the machine.
The paper keeps jamming. • There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the
manual feeding in tray.
• An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine.
• There may be debris inside the machine. Open the front cover and remove any debris.
284
6. Troubleshooting
Power and cable connecting problems
Reboot the power. If the problem persists, please call for service.
Condition Suggested solutions
The machine is not receiving power,
or the connection cable between the
computer and the machine is not
connected properly.
1 Connect the machine to the electricity supply first.
2 Check the USB cable or network cable in the machine’s rear.
3 Disconnect the USB cable or network cable in the machine’s rear and then, reconnect it.
2
1
285
6. Troubleshooting
Printing problems
Condition Possible cause Suggested solutions
The machine does not
print.
The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a (Power/
Wake Up) button on the control, press it.
The machine is not selected as the default
machine.
Select your machine as your default machine in Windows.
Check the machine for the following:
• The cover is not closed. Close the cover.
• Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 108).
• No paper is loaded. Load paper (see "Loading paper in the tray" on page 42).
• The toner cartridge is not installed. Install the toner cartridge (see "Replacing the toner cartridge" on page 87).
• Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 87).
If a system error occurs, contact your service representative.
The connection cable between the computer and
the machine is not connected properly.
Disconnect the machine cable and reconnect it (see "Rear view" on page 23).
The connection cable between the computer and
the machine is defective.
If possible, attach the cable to another computer that is working properly and print a job.
You can also try using a different machine cable.
The port setting is incorrect. Check the Windows printer settings to make sure that the print job is sent to the correct
port. If the computer has more than one port, make sure that the machine is attached to
the correct one.
Printing problems
286
6. Troubleshooting
The machine does not
print.
The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct.
The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver.
The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a
system error. Contact a service representative.
The document size is so big that the hard disk
space of the computer is insufficient to access the
print job.
Get more hard disk space and print the document again.
The output tray is full. Once the paper is removed from the output tray, the machine resumes printing.
The machine selects print
materials from the wrong
paper source.
The paper option that was selected in the
Printing Preferences may be incorrect.
For many software applications, the paper source selection is found under the Paper tab
within the Printing Preferences (see "Opening printing preferences" on page 56).
Select the correct paper source. See the printer driver help screen (see "Using help" on
page 57).
A print job is extremely
slow.
The job may be very complex. Reduce the complexity of the page or try adjusting the print quality settings.
Half the page is blank. The page orientation setting may be incorrect. Change the page orientation in your application (see "Opening printing preferences" on
page 56). See the printer driver help screen (see "Using help" on page 57).
The paper size and the paper size settings do not
match.
Ensure that the paper size in the printer driver settings matches the paper in the tray.Or,
ensure that the paper size in the printer driver settings matches the paper selection in
the software application settings you use (see "Opening printing preferences" on page
56).
Condition Possible cause Suggested solutions
Printing problems
287
6. Troubleshooting
The machine prints, but
the text is wrong,
garbled, or incomplete.
The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already
printed successfully. If possible, attach the cable and the machine to another computer
that you know works and try a print job. Finally, try a new machine cable.
The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machine is selected.
The software application is malfunctioning. Try printing a job from another application.
The operating system is malfunctioning. Exit Windows and reboot the computer. Turn the machine off and back on again.
Pages print, but they are
blank.
The toner cartridge is defective or out of toner. Redistribute the toner, if necessary. If necessary, replace the toner cartridge.
• See "Redistributing toner" on page 85.
• See "Replacing the toner cartridge" on page 87.
The file may have blank pages. Check the file to ensure that it does not contain blank pages.
Some parts, such as the controller or the board,
may be defective.
Contact a service representative.
The machine does not
print PDF files correctly.
Some parts of graphics,
text, or illustrations are
missing.
Incompatibility between the PDF file and the
Acrobat products.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image
from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
The print quality of
photos is not good.
Images are not clear.
The resolution of the photo is very low. Reduce the photo size. If you increase the photo size in the software application, the
resolution will be reduced.
Condition Possible cause Suggested solutions
Printing problems
288
6. Troubleshooting
Before printing, the
machine emits vapor near
the output tray.
Using damp paper can cause vapor during
printing.
This is not a problem. Just keep printing.
The machine does not
print special-sized paper,
such as billing paper.
Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see
"Opening printing preferences" on page 56).
The printed billing paper
is curled.
The paper type setting does not match. Change the printer option and try again. Go to Printing Preferences, click Paper tab,
and set type to Thick (see "Opening printing preferences" on page 56).
Condition Possible cause Suggested solutions
289
6. Troubleshooting
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.
Condition Suggested solutions
Light or faded print • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the
toner cartridge" on page 87).
• If a vertical white streak or faded area still appears on the page even though the machine has enough toner supply, open and close
the front door 3 ~ 4 times (see "Machine overview" on page 20).
• The paper may not meet paper specifications; for example, the paper may be too moist or rough.
• If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn
the toner save mode off. See the help screen of the printer driver.
• A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine
(see "Cleaning the machine" on page 95).
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
95). If these steps do not correct the problem, contact a service representative.
The top half of the paper is
printed lighter than the rest of
the paper
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 56).
Printing quality problems
290
6. Troubleshooting
Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough.
• The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 95).
• The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 95).
Dropouts If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the job.
• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.
• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick (see "Opening
printing preferences" on page 56).
If these steps do not correct the problem, contact a service representative.
White Spots If white spots appear on the page:
• The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be
dirty. Clean the inside of your machine (see "Cleaning the machine" on page 95).
• The paper path may need cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 95).
If these steps do not correct the problem, contact a service representative.
Condition Suggested solutions
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbC
AaBbC
AaBbC
AaBbC
AaBbC
Printing quality problems
291
6. Troubleshooting
Vertical lines If black vertical streaks appear on the page:
• The surface (drum part) of the imaging unit inside the machine has probably been scratched. Remove the imaging unit and install
a new one (see "Replacing the imaging unit" on page 89).
If white vertical streaks appear on the page:
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
95). If these steps do not correct the problem, contact a service representative.
Black or color background If the amount of background shading becomes unacceptable:
• Change to a lighter weight paper.
• Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
of background shading.
• Remove the old imaging unit and install a new one (see "Replacing the imaging unit" on page 89).
• Thoroughly redistribute the toner (see "Redistributing toner" on page 85).
Toner smear • Clean the inside of the machine (see "Cleaning the machine" on page 95).
• Check the paper type and quality.
• Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 89).
Condition Suggested solutions
Printing quality problems
292
6. Troubleshooting
Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals:
• The imaging unit may be damaged. If you still have the same problem, remove the imaging unit and, install a new one (see
"Replacing the imaging unit" on page 89).
• Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after
a few more pages.
• The fusing assembly may be damaged. Contact a service representative.
Background scatter Background scatter results from bits of toner randomly distributed on the printed page.
• The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that
the paper does not absorb too much moisture.
• If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application
or in Printing Preferences (see "Opening printing preferences" on page 56). Ensure the correct paper type is selected. For example:
If Thicker Paper is selected, but Plain Paper actually used, an overcharging can occur causing this copy quality problem.
• If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 85).
Toner particles are around bold
characters or pictures
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 56).
• Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain Paper actually used, an overcharging
can occur causing this copy quality problem.
Condition Suggested solutions
A
Printing quality problems
293
6. Troubleshooting
Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper.
Page skew • Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Ensure that the guides are not too tight or too loose against the paper stack.
Curl or wave • Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and humidity can cause paper curl.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Condition Suggested solutions
AaBb
C
AaBb
C
AaBbC
AaBbC
AaBbC
c
Printing quality problems
294
6. Troubleshooting
Wrinkles or creases • Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 95).
Solid color or black pages • The imaging unit may not be installed properly. Remove the imaging unit and reinsert it.
• The imaging unit may be defective. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 89).
• The machine may require repairing. Contact a service representative.
Condition Suggested solutions
A
Printing quality problems
295
6. Troubleshooting
Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 95).
• Check the paper type and quality.
• Remove the imaging unit and then, install a new one (see "Replacing the toner cartridge" on page 87).
If the problem persists, the machine may require repair. Contact a service representative.
Character voids Character voids are white areas within parts of characters that should be solid black:
• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
• The paper may not meet paper specifications.
Horizontal stripes If horizontally aligned black streaks or smears appear:
• The imaging unit may be installed improperly. Remove the imaging unit and reinsert it.
• The imaging unit may be defective. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 89).
If the problem persists, the machine may require repairing. Contact a service representative.
Condition Suggested solutions
A
Printing quality problems
296
6. Troubleshooting
Curl If the printed paper is curled or paper does not feed into the machine:
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
• Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see
"Opening printing preferences" on page 56).
• An unknown image
repetitively appears on a few
sheets
• Loose toner
• Light print or contamination
occurs
Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.The high altitude may affect the print quality, such
as loose toner or light imaging. Change the altitude setting for your machine (see "Altitude adjustment" on page 225).
Condition Suggested solutions
297
6. Troubleshooting
Copying problems
Condition Suggested solutions
Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page
60).
Smears, lines, marks, or spots
appear on copies.
• If the defects are on the original, adjust darkness in copy feature to lighten the background of your copies.
• Adjust background in copy setup removes the background color (see "Adjust Bkgd." on page 208).
• If there are no defects on the original, clean the scan unit (see "Cleaning the scan unit" on page 98).
Copy image is skewed. • Ensure that the original is aligned with the registration guide.
• The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 95).
Blank copies print out. Ensure that the original is face down on the scanner glass or face up in the document feeder.
If these steps do not correct the problem, contact a service representative.
Image rubs off the copy easily. • Replace the paper in the tray with paper from a new package.
• In high humidity areas, do not leave paper in the machine for extended periods of time.
Frequent copy paper jams
occur.
• Fan the paper, then turn it over in the tray. Replace the paper in the tray with a fresh supply. Check/adjust the paper guides, if
necessary.
• Ensure that the paper is the proper type and weight (see "Print media specifications" on page 127).
• Check for copy paper or pieces of copy paper remaining in the machine after a paper jam has been cleared.
Toner cartridge produces fewer
copies than expected before
running out of toner.
• Your originals may contain pictures, solids, or heavy lines. For example, your originals may be forms, newsletters, books, or other
documents that use more toner.
• The scanner lid may be left open while copies are being made.
• Turn the machine off and back on.
298
6. Troubleshooting
Scanning problems
Condition Suggested solutions
The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see
"Loading originals" on page 50).
• There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works.
Try lowering the scan resolution rate.
• Check that the machine printer cable is connected properly.
• Make sure that the machine printer cable is not defective. Switch the printer cable with a known good cable. If necessary, replace
the printer cable.
• Check that the scanner is configured correctly. Check scan setting in the Easy Document Creator or the application you want to use
to make certain that the scanner job is being sent to the correct port (for example, USB001).
The unit scans very slowly. • Check if the machine is printing received data. If so, scan the document after the received data has been printed.
• Graphics are scanned more slowly than text.
Message appears on your
computer screen:
• Device can’t be set to the H/W
mode you want.
• Port is being used by another
program.
•Port is disabled.
• Scanner is busy receiving or
printing data. When the
current job is completed, try
again.
• Invalid handle.
• Scanning has failed.
• There may be a copying or printing job in progress. Try your job again when that job is finished.
• The selected port is currently being used. Restart your computer and try again.
• The machine printer cable may be improperly connected or the power may be off.
• The scanner driver is not installed or the operating environment is not set up properly.
• Ensure that the machine is properly connected and the power is on, then restart your computer.
• The USB cable may be improperly connected or the power may be off.
299
6. Troubleshooting
Faxing problems
Condition Suggested solutions
The machine is not working,
there is no display, or the
buttons are not working.
• Unplug the power cord and plug it in again.
• Ensure that there is power being supplied to the electrical outlet.
• Ensure that the power is turned on.
No dial tone. • Check that the phone line is properly connected (see "Rear view" on page 23).
• Check that the phone socket on the wall is working by plugging in another phone.
The numbers stored in memory
do not dial correctly.
Make sure that the numbers are stored in memory correctly. To check that, print an address book list.
The original does not feed into
the machine.
• Make sure that the paper is not wrinkled and you are inserting it in correctly. Check that the original is the right size, not too thick
or thin.
• Make sure that the document feeder is firmly closed.
• The document feeder rubber pad may need to be replaced. Contact a service representative (see "Available maintenance parts" on
page 83).
Faxes are not received
automatically.
• The receiving mode should be set to fax (see "Changing the receive modes" on page 253).
• Make sure that there is paper in the tray (see "Print media specifications" on page 127).
• Check to see if the display shows any error message. If it does, clear the problem.
The machine does not send. • Make sure that the original is loaded in the document feeder or on the scanner glass.
• Check the fax machine you are sending to, to see if it can receive your fax.
The incoming fax has blank
spaces or is of poor-quality.
• The fax machine sending you the fax may be faulty.
• A noisy phone line can cause line errors.
• Check your machine by making a copy.
• A toner cartridge has almost reached its estimated cartridge life. Replace the toner cartridge (see "Replacing the toner cartridge"
on page 87).
Faxing problems
300
6. Troubleshooting
Some of the words on an
incoming fax are stretched.
The fax machine sending the fax had a temporary document jam.
There are lines on the originals
you sent.
Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 98).
The machine dials a number,
but the connection with the
other fax machine fails.
The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Speak with the other machine operator and
ask them to solve the problem on their side.
Faxes do not store in memory. There may not be enough memory space to store the fax. If the display indicating the memory status shows, delete any faxes you no
longer need from the memory, and then try to store the fax again. Call for service.
Blank areas appear at the
bottom of each page or on
other pages, with a small strip
of text at the top.
You may have chosen the wrong paper settings in the user option setting. Check the paper size and type again.
Condition Suggested solutions
301
6. Troubleshooting
Operating system problems
1
Common Windows problems
Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.
Condition Suggested solutions
“File in Use” message appears
during installation.
Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.
“General Protection Fault”,
“Exception OE”, “Spool 32”, or
“Illegal Operation” messages
appear.
Close all other applications, reboot Windows and try printing again.
“Fail To Print”, “A printer
timeout error occurred”
message appear.
These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready
mode or after printing has completed, check the connection and/or whether an error has occurred.
Samsung Printer Experience is
not shown when you click more
settings.
Samsung Printer Experience is not installed. Download the app. from the Windows Store and install it.
Machine information is not
displayed when you click the
device in the Devices and
Printers.
Check the Printer properties. Click the Ports tab.
(Control Panel > Devices and Printers > Right-click on your printer icon and select Printer properties)
If the port is set to File or LPT, uncheck them and select TCP/IP, USB, or WSD.
Operating system problems
302
6. Troubleshooting
2
Common Mac problems
Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages.
Condition Suggested solutions
The machine does not print PDF files
correctly. Some parts of graphics, text, or
illustrations are missing.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Some letters are not displayed normally
during cover page printing.
Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on
the cover page.
When printing a document in Mac with
Acrobat Reader 6.0 or higher, colors
print incorrectly.
Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader.
Operating system problems
303
6. Troubleshooting
3
Common Linux problems
Condition Suggested solutions
There is no xsane nor simple-
scan application on my Linux
machine.
For some Linux distributions, there might be no default scan application. To use scan features, install one of scan applications using
download center supplied by the OS(ex. Ubuntu Software Center for Ubuntu, Install/Remove Software for openSUSE, Software for
Fedora).
Scanner can not be found via
network.
For some Linux distributions, strong firewall is enabled and it may block our installer from opening the necessary port for searching
network devices. In such a case, open the snmp port - 22161 manually or disable the firewall temporarily while using the device.
When printing more than one
copy, the second copy does not
print.
The problem occurs on Ubuntu 12.04 due to the problem in standard CUPS filter 'pdftops'. Update 'cups-filters' package to version
1.0.18 to fix the problem ('pdftops' is a part of 'cups-filters' package).
Unchecking the collate option
in the Print Dialog does not
work.
For some distributions, GNOME Print Dialog has an issue handling the collate option. As workaround, set the default value of collate
option to False using the system's printing utility(execute "system-config-printer" in the Terminal program).
Printing always works with
duplex.
This duplex issue was in Ubuntu 9.10 CUPS package. Update CUPS version to 1.4.1-5ubuntu2.2.
Printer is not added through
system's printing utility.
The problem occurs on Debian 7 due to the defect in 'system-config-printer' package of the Debian 7 (http://bugs.debian.org/cgi-bin/
bugreport.cgi?bug=662813 in Debian bug tracking system). Please use another way to add printer (CUPS WebUI for example)
Paper size and orientation are
disabled in the Print Dialog
when opening text files.
The problem occurs on Fedora 19 and it's related to 'leafpad' text editor on Fedora 19. Please use other text editors like 'gedit'.
Printing produces divided
images.
This issue exists in openSUSE 13.2 due to wrong ghostscript provided by the system. Update 'cups-filters-ghostscript' package with the
command "zypper install --force cups-filters-ghostscript" or with "Install/Remove Software" utility.
Operating system problems
304
6. Troubleshooting
Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.
4
Common PostScript problems
The following situations are PS language specific and may occur when several printer languages are used.
Problem Possible cause Solution
The PostScript file cannot be
printed
The PostScript driver may not be installed
correctly.
• Install the PostScript driver (see "Software Installation" on page 150).
• Print a configuration page and verify that the PS version is available for
printing.
• If the problem persists, contact a service representative.
Limit Check Error report prints The print job was too complex. You might need to reduce the complexity of the page or install more memory.
A PostScript error page prints The print job may not be PostScript. Make sure that the print job is a PostScript job. Check to see whether the software
application expected a setup or PostScript header file to be sent to the machine.
The optional tray is not
selected in the driver
The printer driver has not been configured to
recognize the optional tray.
Open the driver properties, select the Device Options tab, and set the tray option.
When printing a document in
Mac with Acrobat Reader 6.0 or
higher, colors print incorrectly
The resolution setting in the printer driver may
not be matched with the one in Acrobat Reader.
Make sure that the resolution setting in your printer driver matches the one in
Acrobat Reader.
305
Glossary
Glossary
The following glossary helps you get familiar with the product by
understanding the terminologies commonly used with printing as well as
mentioned in this user’s guide.
802.11
802.11 is a set of standards for wireless local area network (WLAN)
communication, developed by the IEEE LAN/MAN Standards Committee (IEEE
802).
802.11b/g/n
802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b
supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150
Mbps. 802.11b/g/n devices may occasionally suffer interference from
microwave ovens, cordless telephones, and Bluetooth devices.
Access point
Access Point or Wireless Access Point (AP or WAP) is a device that connects
wireless communication devices together on wireless local area networks
(WLAN), and acts as a central transmitter and receiver of WLAN radio signals.
ADF
An Automatic Document Feeder (ADF) is a scanning unit that will automatically
feed an original sheet of paper so that the machine can scan some amount of the
paper at once.
AppleTalk
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for
computer networking. It was included in the original Mac (1984) and is now
deprecated by Apple in favor of TCP/IP networking.
BIT Depth
A computer graphics term describing the number of bits used to represent the
color of a single pixel in a bitmapped image. Higher color depth gives a broader
range of distinct colors. As the number of bits increases, the number of possible
colors becomes impractically large for a color map. 1-bit color is commonly
called as monochrome or black and white.
BMP
A bitmapped graphics format used internally by the Microsoft Windows
graphics subsystem (GDI), and used commonly as a simple graphics file format
on that platform.
Glossary
306
Glossary
BOOTP
Bootstrap Protocol. A network protocol used by a network client to obtain its IP
address automatically. This is usually done in the bootstrap process of
computers or operating systems running on them. The BOOTP servers assign
the IP address from a pool of addresses to each client. BOOTP enables 'diskless
workstation' computers to obtain an IP address prior to loading any advanced
operating system.
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD
Locking mechanism is also used to hold the CCD module to prevent any damage
when you move the machine.
Collation
Collation is a process of printing a multiple-copy job in sets. When collation is
selected, the device prints an entire set before printing additional copies.
Control Panel
A control panel is a flat, typically vertical, area where control or monitoring
instruments are displayed. They are typically found in front of the machine.
Coverage
It is the printing term used for a toner usage measurement on printing. For
example, 5% coverage means that an A4 sided paper has about 5% image or text
on it. So, if the paper or original has complicated images or lots of text on it, the
coverage will be higher and at the same time, a toner usage will be as much as
the coverage.
CSV
Comma Separated Values (CSV). A type of file format, CSV is used to exchange
data between disparate applications. The file format, as it is used in Microsoft
Excel, has become a de facto standard throughout the industry, even among
non-Microsoft platforms.
DADF
A Duplex Automatic Document Feeder (DADF) is a scanning unit that will
automatically feed and turn over an original sheet of paper so that the machine
can scan on both sides of the paper.
Default
The value or setting that is in effect when taking a printer out of its box state,
reset, or initialized.
Glossary
307
Glossary
DHCP
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking
protocol. A DHCP server provides configuration parameters specific to the DHCP
client host requesting, generally, information required by the client host to
participate on an IP network. DHCP also provides a mechanism for allocation of
IP addresses to client hosts.
DIMM
Dual Inline Memory Module (DIMM), a small circuit board that holds memory.
DIMM stores all the data within the machine like printing data, received fax data.
DLNA
The Digital Living Network Alliance (DLNA) is a standard that allows devices on
a home network to share information with each other across the network.
DNS
The Domain Name Server (DNS) is a system that stores information associated
with domain names in a distributed database on networks, such as the Internet.
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head that
runs back and forth on the page and prints by impact, striking an ink-soaked
cloth ribbon against the paper, much like a typewriter.
DPI
Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and
printing. Generally, higher DPI results in a higher resolution, more visible detail
in the image, and a larger file size.
DRPD
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company
service which enables a user to use a single telephone line to answer several
different telephone numbers.
Duplex
A mechanism that will automatically turn over a sheet of paper so that the
machine can print (or scan) on both sides of the paper. A printer equipped with
a Duplex Unit can print on both sides of paper during one print cycle.
Duty Cycle
Duty cycle is the page quantity which does not affect printer performance for a
month. Generally the printer has the lifespan limitation such as pages per year.
The lifespan means the average capacity of print-outs, usually within the
warranty period. For example, if the duty cycle is 48,000 pages per month
assuming 20 working days, a printer limits 2,400 pages a day.
Glossary
308
Glossary
ECM
Error Correction Mode (ECM) is an optional transmission mode built into Class 1
fax machines or fax modems. It automatically detects and corrects errors in the
fax transmission process that are sometimes caused by telephone line noise.
Emulation
Emulation is a technique of one machine obtaining the same results as another.
An emulator duplicates the functions of one system with a different system, so
that the second system behaves like the first system. Emulation focuses on exact
reproduction of external behavior, which is in contrast to simulation, which
concerns an abstract model of the system being simulated, often considering its
internal state.
Ethernet
Ethernet is a frame-based computer networking technology for local area
networks (LANs). It defines wiring and signaling for the physical layer, and frame
formats and protocols for the media access control (MAC)/data link layer of the
OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most
widespread LAN technology in use during the 1990s to the present.
EtherTalk
A suite of protocols developed by Apple Computer for computer networking. It
was included in the original Mac (1984) and is now deprecated by Apple in favor
of TCP/IP networking.
FDI
Foreign Device Interface (FDI) is a card installed inside the machine to allow a
third party device such as a coin operated device or a card reader. Those devices
allow the pay-for-print service on your machine.
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files
over any network that supports the TCP/IP protocol (such as the Internet or an
intranet).
Fuser Unit
The part of a laser printer that fuses the toner onto the print media. It consists of
a heat roller and a pressure roller. After toner is transferred onto the paper, the
fuser unit applies heat and pressure to ensure that the toner stays on the paper
permanently, which is why paper is warm when it comes out of a laser printer.
Glossary
309
Glossary
Gateway
A connection between computer networks, or between a computer network
and a telephone line. It is very popular, as it is a computer or a network that
allows access to another computer or network.
Grayscale
A shade of gray that represents light and dark portions of an image when color
images are converted to grayscale; colors are represented by various shades of
gray.
Halftone
An image type that simulates grayscale by varying the number of dots. Highly
colored areas consist of a large number of dots, while lighter areas consist of a
smaller number of dots.
Mass storage device (HDD)
Mass storage device (HDD), commonly referred to as a hard drive or hard disk, is
a non-volatile storage device which stores digitally-encoded data on rapidly
rotating platters with magnetic surfaces.
IEEE
The Institute of Electrical and Electronics Engineers (IEEE) is an international
non-profit, professional organization for the advancement of technology
related to electricity.
IEEE 1284
The 1284 parallel port standard was developed by the Institute of Electrical and
Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector
type on the end of the parallel cable that attaches to the peripheral (for example,
a printer).
Intranet
A private network that uses Internet Protocols, network connectivity, and
possibly the public telecommunication system to securely share part of an
organization's information or operations with its employees. Sometimes the
term refers only to the most visible service, the internal website.
IP address
An Internet Protocol (IP) address is a unique number that devices use in order to
identify and communicate with each other on a network utilizing the Internet
Protocol standard.
Glossary
310
Glossary
IPM
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM
rate indicates the number of single-sided sheets a printer can complete within
one minute.
IPP
The Internet Printing Protocol (IPP) defines a standard protocol for printing as
well as managing print jobs, media size, resolution, and so forth. IPP can be used
locally or over the Internet to hundreds of printers, and also supports access
control, authentication, and encryption, making it a much more capable and
secure printing solution than older ones.
IPX/SPX
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a
networking protocol used by the Novell NetWare operating systems. IPX and
SPX both provide connection services similar to TCP/IP, with the IPX protocol
having similarities to IP, and SPX having similarities to TCP. IPX/SPX was
primarily designed for local area networks (LANs), and is a very efficient protocol
for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
ISO
The International Organization for Standardization (ISO) is an international
standard-setting body composed of representatives from national standards
bodies. It produces world-wide industrial and commercial standards.
ITU-T
The International Telecommunication Union is an international organization
established to standardize and regulate international radio and
telecommunications. Its main tasks include standardization, allocation of the
radio spectrum, and organizing interconnection arrangements between
different countries to allow international phone calls. A -T out of ITU-T indicates
telecommunication.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile
transmissions.
JBIG
Joint Bi-level Image Experts Group (JBIG) is an image compression standard with
no loss of accuracy or quality, which was designed for compression of binary
images, particularly for faxes, but can also be used on other images.
JPEG
Joint Photographic Experts Group (JPEG) is a most commonly used standard
method of lossy compression for photographic images. It is the format used for
storing and transmitting photographs on the World Wide Web.
Glossary
311
Glossary
LDAP
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for
querying and modifying directory services running over TCP/IP.
LED
A Light-Emitting Diode (LED) is a semiconductor device that indicates the status
of a machine.
MAC address
Media Access Control (MAC) address is a unique identifier associated with a
network adapter. MAC address is a unique 48-bit identifier usually written as 12
hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address
is usually hard-coded into a Network Interface Card (NIC) by its manufacturer,
and used as an aid for routers trying to locate machines on large networks.
MFP
Multi Function Peripheral (MFP) is an office machine that includes the following
functionality in one physical body, so as to have a printer, a copier, a fax, a
scanner and etc.
MH
Modified Huffman (MH) is a compression method for decreasing the amount of
data that needs to be transmitted between the fax machines to transfer the
image recommended by ITU-T T.4. MH is a codebook-based run-length
encoding scheme optimized to efficiently compress white space. As most faxes
consist mostly of white space, this minimizes the transmission time of most
faxes.
MMR
Modified Modified READ (MMR) is a compression method recommended by ITU-
T T.6.
Modem
A device that modulates a carrier signal to encode digital information, and also
demodulates such a carrier signal to decode transmitted information.
MR
Modified Read (MR) is a compression method recommended by ITU-T T.4. MR
encodes the first scanned line using MH. The next line is compared to the first,
the differences determined, and then the differences are encoded and
transmitted.
Glossary
312
Glossary
NetWare
A network operating system developed by Novell, Inc. It initially used
cooperative multitasking to run various services on a PC, and the network
protocols were based on the archetypal Xerox XNS stack. Today NetWare
supports TCP/IP as well as IPX/SPX.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for
print using a laser beam emitted from a laser printer, and it is usually green or
rust colored and has a cylinder shape.
An imaging unit containing a drum slowly wears the drum surface by its usage
in the printer, and it should be replaced appropriately since it gets worn from
contact with the cartridge development brush, cleaning mechanism, and paper.
Originals
The first example of something, such as a document, photograph or text, etc,
which is copied, reproduced or translated to produce others, but which is not
itself copied or derived from something else.
OSI
Open Systems Interconnection (OSI) is a model developed by the International
Organization for Standardization (ISO) for communications. OSI offers a
standard, modular approach to network design that divides the required set of
complex functions into manageable, self-contained, functional layers. The layers
are, from top to bottom, Application, Presentation, Session, Transport, Network,
Data Link and Physical.
PABX
A private automatic branch exchange (PABX) is an automatic telephone
switching system within a private enterprise.
PCL
Printer Command Language (PCL) is a Page Description Language (PDL)
developed by HP as a printer protocol and has become an industry standard.
Originally developed for early inkjet printers, PCL has been released in varying
levels for thermal, dot matrix printer, and laser printers.
PDF
Portable Document Format (PDF) is a proprietary file format developed by
Adobe Systems for representing two dimensional documents in a device
independent and resolution independent format.
Glossary
313
Glossary
PostScript
PostScript (PS) is a page description language and programming language used
primarily in the electronic and desktop publishing areas. - that is run in an
interpreter to generate an image.
Printer Driver
A program used to send commands and transfer data from the computer to the
printer.
Print Media
The media like paper, labels, and transparencies which can be used in a printer,
a scanner, a fax or, a copier.
PPM
Pages Per Minute (PPM) is a method of measurement for determining how fast
a printer works, meaning the number of pages a printer can produce in one
minute.
PRN file
An interface for a device driver, this allows software to interact with the device
driver using standard input/output system calls, which simplifies many tasks.
Protocol
A convention or standard that controls or enables the connection,
communication, and data transfer between two computing endpoints.
PS
See PostScript.
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the world's
public circuit-switched telephone networks which, on industrial premises, is
usually routed through the switchboard.
RADIUS
Remote Authentication Dial In User Service (RADIUS) is a protocol for remote
user authentication and accounting. RADIUS enables centralized management
of authentication data such as usernames and passwords using an AAA
(authentication, authorization, and accounting) concept to manage network
access.
Resolution
The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi,
the greater the resolution.
Glossary
314
Glossary
SMB
Server Message Block (SMB) is a network protocol mainly applied to share files,
printers, serial ports, and miscellaneous communications between nodes on a
network. It also provides an authenticated Inter-process communication
mechanism.
SMTP
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions
across the Internet. SMTP is a relatively simple, text-based protocol, where one
or more recipients of a message are specified, and then the message text is
transferred. It is a client-server protocol, where the client transmits an email
message to the server.
SSID
Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All
wireless devices in a WLAN use the same SSID in order to communicate with
each other. The SSIDs are case-sensitive and have a maximum length of 32
characters.
Subnet Mask
The subnet mask is used in conjunction with the network address to determine
which part of the address is the network address and which part is the host
address.
TCP/IP
The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of
communications protocols that implement the protocol stack on which the
Internet and most commercial networks run.
TCR
Transmission Confirmation Report (TCR) provides details of each transmission
such as job status, transmission result and number of pages sent. This report can
be set to print after each job or only after failed transmissions.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image
format. TIFF describes image data that typically come from scanners. TIFF
images make use of tags, keywords defining the characteristics of the image that
is included in the file. This flexible and platform-independent format can be
used for pictures that have been made by various image processing
applications.
Toner Cartridge
A kind of bottle or container used in a machine like a printer which contains
toner. Toner is a powder used in laser printers and photocopiers, which forms
the text and images on the printed paper. Toner can be fused by a combination
of heat/pressure from the fuser, causing it to bind to the fibers in the paper.
Glossary
315
Glossary
TWAIN
An industry standard for scanners and software. By using a TWAIN-compliant
scanner with a TWAIN-compliant program, a scan can be initiated from within
the program. It is an image capture API for Microsoft Windows and Apple Mac
operating systems.
UNC Path
Uniform Naming Convention (UNC) is a standard way to access network shares
in Window NT and other Microsoft products. The format of a UNC path is:
\\<servername>\<sharename>\<Additional directory>
URL
Uniform Resource Locator (URL) is the global address of documents and
resources on the Internet. The first part of the address indicates what protocol to
use, the second part specifies the IP address or the domain name where the
resource is located.
USB
Universal Serial Bus (USB) is a standard that was developed by the USB
Implementers Forum, Inc., to connect computers and peripherals. Unlike the
parallel port, USB is designed to concurrently connect a single computer USB
port to multiple peripherals.
Watermark
A watermark is a recognizable image or pattern in paper that appears lighter
when viewed by transmitted light. Watermarks were first introduced in Bologna,
Italy in 1282; they have been used by papermakers to identify their product, and
also on postage stamps, currency, and other government documents to
discourage counterfeiting.
WEP
Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to
provide the same level of security as that of a wired LAN. WEP provides security
by encrypting data over radio so that it is protected as it is transmitted from one
end point to another.
WIA
Windows Imaging Architecture (WIA) is an imaging architecture that is originally
introduced in Windows Me and Windows XP Service Pack 3. A scan can be
initiated from within these operating systems by using a WIA-compliant
scanner.
WPA
Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi)
computer networks, which was created to improve upon the security features of
WEP.
Glossary
316
Glossary
WPA-PSK
WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or
home users. A shared key, or password, is configured in the wireless access point
(WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique
key for each session between a wireless client and the associated WAP for more
advanced security.
WPS
The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home
network. If your wireless access point supports WPS, you can configure the
wireless network connection easily without a computer.
XPS
XML Paper Specification (XPS) is a specification for a Page Description Language
(PDL) and a new document format, which has benefits for portable document
and electronic document, developed by Microsoft. It is an XML-based
specification, based on a new print path and a vector-based device-
independent document format.
317
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If you have any comments or questions regarding Samsung products, contact
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and land line
www.samsung.com/
gr/support
GUATEMALA
1-800-299-0033 www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
HONDURAS
800-2791-9111 www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
Country/Region Customer Care Center WebSite
Contact SAMSUNG worldwide
320
Contact SAMSUNG worldwide
HONG KONG
3698 4698 www.samsung.com/
hk/support (Chinese)
www.samsung.com/
hk_en/support
(English)
HUNGARY
0680SAMSUNG (0680-726-
786)0680PREMIUM (0680-773-
648)
www.samsung.com/
hu/support
INDIA 1800 3000 8282 - Toll Free1800
266 8282 - Toll Free
www.samsung.com/
in/support
INDONESIA 021-56997777
08001128888
www.samsung.com/
id/support
IRAN 021-8255 [CE]
021-42132 [HHP]
www.samsung.com/
iran/support
ITALIA 800-SAMSUNG (800.7267864) www.samsung.com/
it/support
JAMAICA
1-800-SAMSUNG (726-7864) www.samsung.com/
latin_en/support
(English)
JAPAN 0120-363-905 www.samsung.com/
jp/support
Country/Region Customer Care Center WebSite
JORDAN 0800-22273
06 5777444
www.samsung.com/
Levant
KAZAKHSTAN 8-10-800-500-55-500 (GSM:
7799, VIP care 7700)
www.samsung.com/
kz_ru/support
KENYA 0800 545 545 www.samsung.com/
support
KUWAIT
183-CALL (183-2255) www.samsung.com/
ae/support (English)
www.samsung.com/
ae_ar/support (Arabic)
KYRGYZSTAN 00-800-500-55-500 (GSM: 9977) www.samsung.com/
support
LATVIA 8000-7267 www.samsung.com/
lv/support
LEBANON 961 1484 999 www.samsung.com/
Levant
LITHUANIA 8-800-77777 www.samsung.com/
lt/support
LUXEMBURG 261 03 710 www.samsung.com/
be_fr/support
MACAU 0800 333 www.samsung.com/
support
Country/Region Customer Care Center WebSite
Contact SAMSUNG worldwide
321
Contact SAMSUNG worldwide
MACEDONIA 023 207 777
MALAYSIA
1800-88-9999
603-77137477 (Overseas
contact)
www.samsung.com/
my/support
MAURITIUS 800 2550 www.samsung.com/
support
MEXICO 01-800-SAMSUNG (726-7864) www.samsung.com/
mx/support
MOLDOVA 0-800-614-40 www.samsung.com/
support
MONGOLIA +7-495-363-17-00 www.samsung.com/
support
MONTENEGRO 020 405 888 www.samsung.com/
support
MOROCCO 080 100 22 55 www.samsung.com/
n_africa/support
MOZAMBIQUE 847267864 / 827267864 www.samsung.com/
support
MYANMAR +95-01-2399-888 www.samsung.com/
support
NAMIBIA 08 197 267864 www.samsung.com/
support
Country/Region Customer Care Center WebSite
NIGERIA 0800-726-7864 www.samsung.com/
africa_en/support
NETHERLANDS 0900-SAMSUNG (0900-7267864)
(€ 0,10/Min)
www.samsung.com/
nl/support
NEW ZEALAND 0800 726 786 www.samsung.com/
nz/support
NICARAGUA
001-800-5077267 www.samsung.com/
latin/support(Spanish)
www.samsung.com/
latin_en/support
(English)
NORWAY 815 56480 www.samsung.com/
no/support
OMAN
800-SAMSUNG (800 - 726 7864) www.samsung.com/
ae/support (English)
www.samsung.com/
ae_ar/support (Arabic)
PAKISTAN 0800-Samsung (72678) www.samsung.com/
pk/support
Country/Region Customer Care Center WebSite
Contact SAMSUNG worldwide
322
Contact SAMSUNG worldwide
PANAMA
800-0101 www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
PARAGUAY 0800-11-SAMS(7267) www.samsung.com/ar
PERU 0800-777-08 www.samsung.com/
pe/support
PHILIPPINES
1-800-10-726-7864 [ PLDT Toll
Free ]
1-800-8-726-7864 [ Globe
Landline and Mobile ]
02- 422-2111 [ Standard Landline
]
www.samsung.com/
ph/support
POLAND
801-172-678* lub +48 22 607-93-
33*
Dedykowana infolinia do obsługi
zapytań dotyczących telefonów
komórkowych: 801-672-678* lub
+48 22 607-93-33*
* (koszt połączenia według taryfy
operatora)
www.samsung.com/
pl/support
Country/Region Customer Care Center WebSite
PORTUGAL 808 20 7267 www.samsung.com/
pt/support
PUERTO RICO
1-800-682-3180 www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
QATAR
800-CALL (800-2255) www.samsung.com/
ae/support (English)
www.samsung.com/
ae_ar/support (Arabic)
REUNION 0262 50 88 80 www.samsung.com/
support
RWANDA 9999 www.samsung.com/
support
ROMANIA
*8000 (apel in retea)
08008-726-78-64 (08008-
SAMSUNG) Apel GRATUIT
www.samsung.com/
ro/support
RUSSIA 8-800-555-55-55 (VIP care 8-800-
555-55-88)
www.samsung.com/
ru/support
Country/Region Customer Care Center WebSite
Contact SAMSUNG worldwide
323
Contact SAMSUNG worldwide
SAUDI ARABIA
800 247 3457 (800 24/7 HELP) www.samsung.com/
sa/home
www.samsung.com/
sa_en
SENEGAL 800-00-0077 www.samsung.com/
africa_fr/support
SERBIA 011 321 6899 www.samsung.com/
rs/support
SINGAPORE 1800-SAMSUNG (726-7864) www.samsung.com/
sg/support
SLOVENIA 080 697 267 (brezplačna številka) www.samsung.com/si
SLOVAKIA 0800 - SAMSUNG
(0800-726 786)
www.samsung.com/
sk/support
SOUTH AFRICA 0860 SAMSUNG (726 7864) www.samsung.com/
support
SPAIN 0034902172678[HHP]
0034902167267
www.samsung.com/
es/support
SRI LANKA 0117540540
0115900000
www.samsung.com/
support
SUDAN 1969 www.samsung.com/
support
Country/Region Customer Care Center WebSite
SWEDEN 0771 726 7864 (0771-SAMSUNG) www.samsung.com/
se/support
SWITZERLAND
0800 726 78 64 (0800-SAMSUNG) www.samsung.com/
ch/support (German)
www.samsung.com/
ch_fr/support (French)
SYRIA 18252273 www.samsung.com/
Levant
TAJIKISTAN 8-10-800-500-55-500 www.samsung.com/
support
TAIWAN 0800-329999 www.samsung.com/
tw/support
TANZANIA 0800 755 755
0685 889 900
www.samsung.com/
support
THAILAND 0-2689-3232,
1800-29-3232
www.samsung.com/
th/support
TRINIDAD &
TOBAGO
1-800-SAMSUNG (726-7864) www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
Country/Region Customer Care Center WebSite
Contact SAMSUNG worldwide
324
Contact SAMSUNG worldwide
TURKEY 444 77 11 www.samsung.com/
tr/support
TUNISIA 80-1000-12 www.samsung.com/
n_africa/support
U.A.E
800-SAMSUNG (800 -726 7864) www.samsung.com/
ae/support (English)
www.samsung.com/
ae_ar/support (Arabic)
UK 0330 SAMSUNG (7267864) www.samsung.com/
uk/support
U.S.A
-Consumer
Electonics
1-800-SAMSUNG (726-7864) www.samsung.com/
us/support
U.S.A
-(Mobile Phones)
1-800-SAMSUNG (726-7864) www.samsung.com/
us/support
UGANDA 0800 300 300 www.samsung.com/
support
UKRAINE
0-800-502-000 www.samsung.com/
ua/support (Ukrainian)
www.samsung.com/
ua_ru/support
(Russian)
Country/Region Customer Care Center WebSite
URUGUAY 0800-SAMS(7267) www.samsung.com/ar
UZBEKISTAN 00-800-500-55-500 (GSM: 7799) www.samsung.com/
support
VENEZUELA 0-800-SAMSUNG (726-7864) www.samsung.com/
ve/support
VIETNAM 1800 588 889 www.samsung.com/
vn/support
ZAMBIA 0211 350370 www.samsung.com/
support
Country/Region Customer Care Center WebSite
325
Index
Index
A
address book
editing 228
group editing 229
group registering 229
registering 228
using 228
address book setup 228
AirPrint 196
B
buttons
eco 25, 27
id copy 26
numeric keypad 27
scan to 24
wps 24, 26
C
cleaning
inside 101
outside 100
scan unit 104
cleaning a machine 100
control panel 24
convention 13
copy
general setup 207
copying
basic copying 65
reducing or enlarging copies 66
D
default settings
tray setting 53
E
easy document creator 246, 272
e-book conversion 272
eco printing 63
entering character 226
error message 117
F
favorites settings, for printing 62
fax
automatic redialing 249
canceling a reserved fax job 251
changing the receive modes 253
delaying a fax transmission 251
forwarding a received fax to another
destination 252
forwarding a sent fax to another
destination 252
general setup 210
receiving a fax in the computer 253
receiving faxes in memory 256
receiving in Answering Machine mode 254
receiving in DRPD mode 255
receiving in Fax mode 254
receiving in secure mode 255
receiving in Tel mode 254
receiving with ext. telephone 254
redialing the last number 249
sending a fax in the computer 250
fax feature 249
fax sending
multi sending 72
faxing
adjusting darkness 74
adjusting resolution 73
preparing to fax 71
Index
326
Index
receiving in Fax mode 73
features 5
machine features 204
print media feature 127
front view 21
G
general icons 13
general settings 216
glossary 305
google cloud printing 201
I
id copy 67
J
jam
clearing original document 108
tips for avoiding paper jams 107
L
LCD display
browsing the machine status 207, 208, 210,
215, 219
Linux
common Linux problems 303
driver installation for network
connected 163
driver installation for USB cable
connected 153
driver reinstallation for USB cable
connected 154
printer properties 241
printing 240
scanning 248
using SetIP 158
linux scanning 248
loading
paper in the tray1 46
special media 50
loading originals 55
M
Mac
common Mac problems 302
driver installation for network
connected 163
driver installation for USB cable
connected 151
driver reinstallation for USB cable
connected 152
printing 239
system requirements 131
using SetIP 158
machine information 207, 208, 210, 215, 219
machine setup
machine status 207, 208, 210, 215, 219
Macintosh
scanning 247
maintenance parts 84
menu overview 34
Mopria 194
multi-purpose tray
using special media 50
N
network
driver installation
Linux 163
Mac 163
Windows 160
general setup 222
Index
327
Index
installing environment 132
introducing network programs 156
IPv6 configuration 165
SetIP program 157, 158, 178
wired network setup 157
wireless network setup 168
n-up printing
Mac 239
O
output support 54
overlay printing
create 237
delete 238
print 238
P
placing a machine
adjusting the altitude 225
postScript driver
troubleshooting 304
preparing originals type 55
print
general setup 206
mobile OS 186
mobile print 186
print media
card stock 52
guidelines 44
labels 52
output support 127
preprinted paper 53
setting the paper size 53
setting the paper type 53
special media 50
print menu 206
printer preferences
Linux 241
printer status
general information 273
printing
changing the default print settings 231
Linux 240
Mac 239
multiple pages on one sheet of paper
Mac 239
printing a document
Windows 59
printing on both sides of paper
Mac 240
printing to a file 232
setting as a default machine 231
special printer features 233
USB memory 76
printing a document
Linux 240
Mac 239
printing feature 231
problem
operating system problems 301
problems
copying problems 297
faxing problems 299
paper feeding problems 283
power problems 284
printing problems 285
printing quality problems 289
scanning problems 298
R
rear view 23
regulatiory information 133
Index
328
Index
reports
machine
information
207, 210, 211, 212, 216, 217,
219, 220
resolution
faxing 73
S
safety
information 14
symbols 14
samsung cloud printing 198
samsung printer experience 275
Samsung Printer Status 273
scan
general setup 214
scan feature 242
Scanning
Scanning with Samsung Scan Assitant 246
scanning
basic information 242
Linux scanning 248
Macintosh 247
Scanning from image editing program 246
Scanning from network
connected machine 243, 245
Scanning to email 244
Scanning using the WIA driver 247
USB flash memory 77
service contact numbers 317
SetIP program 157, 178
Special features 224
specifications 125
print media 127
status 25, 27
supplies
available supplies 82
estimated toner cartridge life 86
monitoring the supplies life 98
ordering 82
replacing toner cartridge 90
SyncThru Web Service
general information 266
SyncThru™ Web Service 266
T
toner cartridge
estimated life 86
handling instructions 85
non-Samsung and refilled 85
redistributing toner 87
replacing the cartridge 90
storing 85
tray
adjusting the width and length 45
changing the tray size 45
setting the paper size and type 53
U
understanding the status LED 115
Unix
system requirements 131
USB cable
driver installation 30, 32, 151, 153
driver reinstallation 152, 154
USB flash memory
managing 78
printing 76
scanning 77
using help 62, 240
