Table of Contents
- Basics
- Read me first
- Device overheating situations and solutions
- Device layout and functions
- Battery
- SIM or USIM card (nano-SIM card)
- Memory card (microSD card)
- Turning the device on and off
- Initial setup
- Samsung account
- Transferring data from your previous device (Smart Switch)
- Understanding the screen
- Notification panel
- Entering text
- Apps and features
- Installing or uninstalling apps
- Bixby Home (Galaxy A30)
- Reminder
- Phone
- Contacts
- Messages
- Internet
- Camera
- Gallery
- AR Emoji (Galaxy A30)
- Always On Display (Galaxy A30)
- Multi window
- Kids Home (Galaxy A30)
- Galaxy Wearable
- Samsung Members
- Samsung Notes
- Calendar
- Samsung Health
- Radio
- Voice Recorder
- My Files
- Clock
- Calculator
- Game Launcher
- SmartThings
- Sharing content
- Google apps
- Settings
- Appendix
Samsung SM-A305F User Manual
Displayed below is the user manual for SM-A305F by Samsung which is a product in the Smartphones category. This manual has pages.
Related Manuals
2
Table of Contents
Basics
4 Read me first
6 Device overheating situations and
solutions
10 Device layout and functions
17 Battery
19 SIM or USIM card (nano-SIM card)
25 Memory card (microSD card)
29 Turning the device on and off
30 Initial setup
32 Samsung account
34 Transferring data from your previous
device (Smart Switch)
35 Understanding the screen
48 Notification panel
50 Entering text
Apps and features
53 Installing or uninstalling apps
55 Bixby Home (Galaxy A30)
57 Reminder
61 Phone
66 Contacts
70 Messages
73 Internet
75 Email
76 Camera
88 Gallery
93 AR Emoji (Galaxy A30)
99 Always On Display (Galaxy A30)
102 Multi window
105 Kids Home (Galaxy A30)
107 Galaxy Wearable
107 Samsung Members
108 Samsung Notes
109 Calendar
110 Samsung Health
114 Radio
115 Voice Recorder
116 My Files
116 Clock
118 Calculator
119 Game Launcher
122 SmartThings
126 Sharing content
127 Google apps
Table of Contents
3
170 Google
171 Advanced features
172 Dual Messenger
173 Digital wellbeing
175 Device care
178 Apps
179 General management
180 Accessibility
180 Software update
181 User manual
181 About phone
Appendix
182 Troubleshooting
189 Removing the battery
Settings
129 Introduction
129 Connections
131 Wi-Fi
133 Bluetooth
135 NFC and payment (NFC-enabled
models)
137 Data saver
138 SIM card manager (dual SIM
models)
138 Mobile Hotspot and Tethering
140 More connection settings
142 Sounds and vibration
143 Dolby Atmos (surround sound)
143 Separate app sound
144 Notifications
144 App icon badges
145 Display
146 Blue light filter
147 Changing the screen mode or
adjusting the display colour
148 Screensaver
149 Wallpapers and themes
149 Lock screen
150 Smart Lock
151 Biometrics and security
152 Face recognition
155 Fingerprint recognition
158 Samsung Pass
163 Secure Folder
168 Accounts and backup
169 Samsung Cloud
4
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
Basics
5
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
•
Depending on the region or service provider, a screen protector is attached for protection
during production and distribution. Damage to the attached screen protector is not
covered by the warranty.
•
You can see the touchscreen clearly even in strong outdoor sunlight by automatically
adjusting the contrast range based on the surrounding environment. Due to the nature
of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting.
–
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods and turn off the touchscreen when not using the device.
–
You can set the touchscreen to turn off automatically when you are not using it.
Launch the
Settings
app, tap
Display
→
Screen timeout
, and then select the length
of time you want the device to wait before turning off the touchscreen.
–
To set the touchscreen to automatically adjust its brightness based on the
surrounding environment, launch the
Settings
app, tap
Display
, and then tap the
Adaptive brightness
switch to activate it.
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, launch the
Settings
app and
tap
About phone
→
Status
.
•
Depending on the region, you can view the regulatory information on the device. To
view the information, launch the
Settings
app and tap
About phone
→
Regulatory
information
.
Basics
6
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
•
When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
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7
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
•
During the initial setup after purchase or when restoring data
•
When downloading large files
•
When using apps that require more power or using apps for extended periods
–
When playing high-quality games for extended periods
–
When recording videos for extended periods
–
When streaming videos while using the maximum brightness setting
–
When connecting to a TV
•
While multitasking (or, when running many apps in the background)
–
When using Multi window
–
When updating or installing apps while recording videos
–
When downloading large files during a video call
–
When recording videos while using a navigation app
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
•
When you are roaming
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8
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when
not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
Device limitations when the device overheats
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
•
If the device becomes hotter than usual, a device overheating message will appear. To
lower the device’s temperature, the screen brightness and the performance speed will be
limited and battery charging will stop. Running apps will be closed and you will only be
able to make emergency calls until the device cools down.
•
If the device overheats or feels hot for a prolonged period, a power off message will
appear. Turn off the device, and wait until it cools down.
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9
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating
mat.
•
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
•
Never use a damaged charger or battery.
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10
Device layout and functions
Package contents
Refer to the quick start guide for package contents.
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
Basics
11
Device layout
►
Galaxy A20:
Front camera
Speaker
Power key
Touchscreen
Volume key
Proximity sensor
Multipurpose jack
(USB Type-C)
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12
SIM card / Memory card
tray
Flash
Rear camera
(Dual)
GPS antenna
Speaker
Microphone
Earphone jack
Main antenna
NFC antenna
(NFC-enabled models)
Microphone
Fingerprint recognition
sensor
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13
►
Galaxy A30:
Front camera
Power key
Touchscreen
Volume key
Proximity sensor
Multipurpose jack
(USB Type-C)
Speaker
Light sensor
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14
SIM card / Memory card
tray
Flash
Rear camera
(Dual)
GPS antenna
Speaker
Microphone
Earphone jack
Main antenna
NFC antenna
(NFC-enabled models)
Fingerprint recognition
sensor
Microphone
•
When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.
•
Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct
sunlight, the camera image sensor may be damaged. A damaged image sensor is
irreparable and will cause dots or spots in pictures.
•
If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Centre.
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15
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not cover the proximity/light sensor area with screen accessories, such as a
screen protector or stickers. Doing so may cause the sensor to malfunction.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
Hard keys
Power key
Volume key
Key Function
Power
•
Press and hold to turn the device on or off.
•
Press to turn on or lock the screen.
Volume
•
Press to adjust the device volume.
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17
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
•
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
•
Use only USB Type-C cable supplied with the device. The device may be damaged
if you use Micro USB cable.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
1 Connect the USB cable to the USB power adaptor.
2 Plug the USB cable into the device’s multipurpose jack.
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18
3 Plug the USB power adaptor into an electric socket.
4 After fully charging, disconnect the charger from the device. Then, unplug the charger
from the electric socket.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the device care feature.
•
When you are not using the device, turn off the screen by pressing the Power key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
Basics
19
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
Fast charging
The device has a built-in fast charging feature. You can charge the battery more quickly while
the device or its screen is turned off.
Increasing the charging speed
To increase the charging speed, turn the device or its screen off when you charge the battery.
While charging the battery when the device is turned off, the icon appears on the screen.
If the fast charging feature is not activated, launch the
Settings
app, tap
Device care
→
Battery
→
→
Settings
, and then tap the
Fast cable charging
switch to activate it.
•
You cannot use the built-in fast charging feature when you charge the battery
using a standard battery charger.
•
If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.
SIM or USIM card (nano-SIM card)
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
For dual SIM models, you can insert two SIM or USIM cards so you can have two phone
numbers or service providers for a single device. In some areas, data transfer speeds may be
slower if two SIM cards are inserted in the device than when one SIM card is inserted.
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
Basics
20
Some LTE services may not be available depending on the service provider. For more
information about service availability, contact your service provider.
►
Single SIM models:
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21
►
Dual SIM models:
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22
1 Insert the ejection pin into the hole next to the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2 Pull out the tray gently from the tray slot.
3
►
Single SIM models: Place the SIM or USIM card on the SIM card tray with the gold-
coloured contacts facing downwards.
►
Dual SIM models: Place the SIM or USIM card on the SIM card tray with the gold-
coloured contacts facing downwards. Place the primary SIM or USIM card on the SIM card
tray 1 ( 1 ) and the secondary SIM or USIM card on the SIM card tray 2 ( 2 ).
12
SIM card tray 2
SIM card tray 1
4 Gently press the SIM or USIM card into the SIM card tray to secure it.
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
5 Insert the tray back into the tray slot.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Basics
23
Correct card installation
►
Single SIM models:
microSD card
Nano-SIM card
►
Dual SIM models:
microSD card
Nano-SIM card 2
Nano-SIM card 1
Use only a nano-SIM card.
Basics
24
Removing the SIM or USIM card
1 Insert the ejection pin into the hole next to the tray to loosen the tray.
2 Pull out the tray gently from the tray slot.
3 Remove the SIM or USIM card.
4 Insert the tray back into the tray slot.
Using dual SIM or USIM cards (dual SIM models)
If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.
Activating SIM or USIM cards
Launch the
Settings
app and tap
Connections
→
SIM card manager
. Select a SIM or USIM
card and tap the switch to activate it.
Customising SIM or USIM cards
Launch the
Settings
app, tap
Connections
→
SIM card manager
, and then select a SIM or
USIM card to access the following options:
•
Icon
: Change the icon of the SIM or USIM card.
•
Name
: Change the display name of the SIM or USIM card.
•
Network mode
: Select a network type to use with the SIM or USIM card.
Setting preferred SIM or USIM cards
When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.
Launch the
Settings
app, tap
Connections
→
SIM card manager
, and then set the feature
preferences for your cards in
Preferred SIM card
.
Basics
25
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. To use the memory card, you must format it.
If your device cannot format or recognise the memory card, contact the memory
card manufacturer or a Samsung Service Centre.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
→
SD card
folder.
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26
1 Insert the ejection pin into the hole next to the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2 Pull out the tray gently from the tray slot.
When you remove the tray from the device, the mobile data connection will be
disabled.
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27
3 Place a memory card on the memory card tray with the gold-coloured contacts facing
downwards.
Memory card tray
4 Gently press the memory card into the memory card tray to secure it.
If the card is not fixed firmly into the tray, the memory card may leave or fall out of the
tray.
5 Insert the tray back into the tray slot.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the
Settings
app and tap
Device care
→
Storage
→
→
Storage settings
→
SD
card
→
Unmount
.
1 Insert the ejection pin into the hole next to the tray to loosen the tray.
2 Pull out the tray gently from the tray slot.
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28
3 Remove the memory card.
4 Insert the tray back into the tray slot.
Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from
the misuse of external storage devices.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
Launch the
Settings
app and tap
Device care
→
Storage
→
→
Storage settings
→
SD
card
→
Format
.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
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29
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
Power off
.
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.
Restarting the device
To restart the device, press and hold the Power key, and then tap
Restart
.
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Volume Down key
Power key
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30
Emergency mode
You can switch the device to emergency mode to reduce battery consumption. Some apps
and functions will be restricted. In emergency mode, you can make an emergency call, send
your current location information to others, sound an emergency alarm, and more.
Activating emergency mode
To activate emergency mode, press and hold the Power key, and then tap
Emergency mode
.
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
Deactivating emergency mode
To deactivate emergency mode, tap
→
Turn off Emergency mode
. Alternatively, press and
hold the Power key, and then tap
Emergency mode
.
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
The initial setup procedures may vary depending on the device’s software and your
region.
1 Turn on the device.
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31
2 Select your preferred device language and select .
Select a language.
3 Read and agree to the terms and conditions and tap
Next
.
4 Get your content from a previous device.
5 Select a Wi-Fi network and connect to it.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
6 Follow the on-screen instructions to proceed the initial setup.
7 Set a screen lock method to protect your device. You can protect your personal
information by preventing others from accessing your device. To set the screen lock
method later, tap
Not now
.
8 If the recommended apps screen appears, select apps you want and download them.
9 Sign in to your Samsung account. You can enjoy Samsung services and keep your data
up to date and secure across all of your devices. Refer to Samsung account for more
information.
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32
Samsung account
Introduction
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can keep your data up to date and secure across
your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see
tips and tricks from Samsung Members, and more.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, launch the
Settings
app
and tap
Accounts and backup
→
Accounts
→
Samsung account
→
→
Help
.
Registering your Samsung account
Registering a new Samsung account
If you do not have a Samsung account, you should create one.
1 Launch the
Settings
app and tap
Accounts and backup
→
Accounts
→
Add account
→
Samsung account
.
Alternatively, launch the
Settings
app and tap .
2 Tap
Create account
.
3 Follow the on-screen instructions to complete creating your account.
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33
Registering an existing Samsung account
If you already have a Samsung account, register it to the device.
1 Launch the
Settings
app and tap
Accounts and backup
→
Accounts
→
Add account
→
Samsung account
.
Alternatively, launch the
Settings
app and tap .
2 Enter your Samsung account ID and password and tap
Sign in
.
If you forget your account information, tap
Find ID
or
Reset password
. You can find your
account information when you enter the required information.
3 Read and agree to the terms and conditions and tap
Next
to finish registering your
Samsung account.
If a pop-up window about using biometric data appears, tap
Register
. You can verify
your Samsung account password via your biometric data, such as fingerprints. Refer to
Samsung Pass for more information.
Removing your Samsung account
When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.
1 Launch the
Settings
app and tap
Accounts and backup
→
Accounts
.
2 Tap
Samsung account
→
→
Remove account
.
3 Tap
Remove
, enter your Samsung account password, and then tap
OK
.
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34
Transferring data from your previous device
(Smart Switch)
Connect with your previous device via Smart Switch to transfer data.
Launch the
Settings
app and tap
Accounts and backup
→
Smart Switch
.
•
This feature may not be supported on some devices or computers.
•
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
Transferring data wirelessly via Wi-Fi Direct
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
1 On the previous device, launch Smart Switch.
If you do not have the app, download it from
Galaxy Apps
(
Galaxy Store
) or
Play Store
.
2 On your device, launch the
Settings
app and tap
Accounts and backup
→
Smart
Switch
.
3 Place the devices near each other.
4 On the previous device, tap
Send data
→
Wireless
.
5 On the previous device, select an item to transfer and tap
SEND
.
6 On your device, tap
Receive
.
7 Follow the on-screen instructions to transfer data from your previous device.
Basics
35
Transferring data using external storage
Transfer data using external storage, such as a microSD card.
1 Transfer data from your previous device to external storage.
2 Insert or connect the external storage device to your device.
3 On your device, launch the
Settings
app and tap
Accounts and backup
→
Smart Switch
→
→
Restore
.
4 Follow the on-screen instructions to transfer data from external storage.
Understanding the screen
Controlling the touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
•
The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
•
It is recommended to use fingers when you use the touchscreen.
Basics
36
Tapping
Tap the screen.
Tapping and holding
Tap and hold the screen for approximately
2 seconds.
Dragging
Tap and hold an item and drag it to the
target position.
Double-tapping
Double-tap the screen.
Basics
37
Swiping
Swipe upwards, downwards, to the left, or
to the right.
Spreading and pinching
Spread two fingers apart or pinch on the
screen.
Basics
38
Navigation bar (soft buttons)
When you turn on the screen, the soft buttons will appear on the navigation bar at the
bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back
button by default. The functions of the buttons can change according to the app currently
being used or usage environment.
Back button
Home button
Recents button
Button Function
Recents
•
Tap to open the list of recent apps.
Home
•
Tap to return to the Home screen.
•
Tap and hold to launch the
Google Assistant
app.
Back
•
Tap to return to the previous screen.
Basics
39
Hiding the navigation bar
View files or use apps on a wider screen by hiding the navigation bar.
Launch the
Settings
app, tap
Display
→
Navigation bar
, and then tap
Full screen gestures
under
Navigation type
. The navigation bar will be hidden and the gesture hints will appear
where the soft buttons are located. To use the soft buttons, drag the gesture hint of the
desired button upwards.
If you want to hide the gesture hints at the bottom of the screen, tap the
Gesture hints
switch to deactivate it.
Setting the navigation bar
Launch the
Settings
app, tap
Display
→
Navigation bar
, and then select an option.
•
Navigation type
: Set the device to hide or display the navigation bar. To hide the
navigation bar, tap
Full screen gestures
. While the navigation bar is hidden, you can use
the soft buttons by dragging the gesture hint of the desired button upwards.
•
Button order
: Change the order of the buttons on the navigation bar.
•
Gesture hints
: Set the device to display indicators at the bottom of the screen to show
where the soft buttons are located. This feature appears only when you select
Full screen
gestures
.
Basics
40
Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
The screen may appear differently depending on the region or service provider.
A widget
Navigation bar (soft buttons)
Favourite apps
Basics
41
Switching between Home and Apps screens
On the Home screen, swipe upwards or downwards to open the Apps screen.
To return to the Home screen, swipe upwards or downwards on the Apps screen.
Alternatively, tap the Home button or the Back button.
Home screen Apps screen
If you add the Apps button on the Home screen, you can open the Apps screen by tapping
the button. On the Home screen, tap and hold an empty area, tap
Home screen settings
, and
then tap the
Apps button
switch to activate it. The Apps button will be added at the bottom
of the Home screen.
Apps button
Basics
42
Display the screen in landscape mode
On the Home screen, tap and hold an empty area, tap
Home screen settings
, and then tap
the
Rotate to landscape mode
switch to activate it.
Rotate the device until it is horizontal to view the screen in landscape mode.
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then drag it to the top of the screen. A shortcut to the app will be added on the Home
screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
Basics
43
Creating folders
Create folders and gather similar apps to quickly access and launch apps.
On the Home screen or the Apps screen, tap and hold an app, and then drag it over another
app.
A new folder containing the selected apps will be created. Tap
Enter folder name
and enter a
folder name.
•
Adding more apps
Tap
Add apps
on the folder. Tick the apps to add and tap
Add
. You can also add an app
by dragging it to the folder.
•
Moving apps from a folder
Tap and hold an app to drag it to a new location.
•
Deleting a folder
Tap and hold a folder, and then tap
Delete folder
. Only the folder will be deleted. The
folder’s apps will be relocated to the Apps screen.
Basics
44
Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.
•
Adding panels: Swipe to the left, and then tap .
•
Moving panels: Tap and hold a panel preview, and then drag it to a new location.
•
Deleting panels: Tap on the panel.
•
Wallpapers
: Change the wallpaper settings for the Home screen and the locked screen.
•
Themes
: Change the device’s theme. Visual elements of interface, such as colours, icons,
and wallpapers, will change depending on the selected theme.
•
Widgets
: Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.
•
Home screen settings
: Change the size of the grid to display more or fewer items on the
Home screen and more.
Basics
45
Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on the
Home screen. On the Home screen, tap and hold an empty area, and then tap
Home screen
settings
→
Home screen layout
→
Home screen only
→
Apply
.
You can now access all your apps by swiping to the left on the Home screen.
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
•
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
•
Some indicator icons appear only when you open the notification panel.
Icon Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
/ LTE network connected
Wi-Fi connected
Bluetooth feature activated
Location services being used
Call in progress
Missed call
New text or multimedia message
Alarm activated
Mute mode activated
Vibration mode activated
Basics
46
Icon Meaning
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Power key to turn on the screen.
Locked screen
Basics
47
Changing the screen lock method
To change the screen lock method, launch the
Settings
app, tap
Lock screen
→
Screen lock
type
, and then select a method.
When you set a pattern, PIN, password, or your biometric data for the screen lock method,
you can protect your personal information by preventing others from accessing your device.
After setting the screen lock method, the device will require an unlock code whenever
unlocking it.
•
Swipe
: Swipe in any direction on the screen to unlock it.
•
Pattern
: Draw a pattern with four or more dots to unlock the screen.
•
PIN
: Enter a PIN with at least four numbers to unlock the screen.
•
Password
: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
•
None
: Do not set a screen lock method.
•
Face
: Register your face to unlock the screen. Refer to Face recognition for more
information.
•
Fingerprints
: Register your fingerprints to unlock the screen. Refer to Fingerprint
recognition for more information.
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Launch the
Settings
app, tap
Lock screen
→
Secure lock settings
, unlock the screen using the preset
screen lock method, and then tap the
Auto factory reset
switch to activate it.
Screen capture
Capture a screenshot while using the device.
Use the following methods to capture a screenshot. Captured screenshots will be saved in
Gallery
.
•
Key capture: Press the Volume Down key and the Power key simultaneously.
•
Swipe capture: Swipe your hand to the left or right across the screen.
•
It is not possible to capture a screenshot while using some apps and features.
•
If capturing a screenshot by swiping is not activated, launch the
Settings
app, tap
Advanced features
→
Motions and gestures
, and then tap the
Palm swipe to
capture
switch to activate it.
Basics
48
Notification panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can use the following functions on the notification panel.
View the notification details and
perform various actions.
Clear all notifications.
Launch Settings.
Search for content or apps
stored on your device.
Access the notification settings.
Quick setting buttons
Preferred SIM or USIM card for
each option. Tap to access the
SIM card manager. (dual SIM
models)
Basics
49
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap
→
Button order
, tap and hold a button, and then drag it to
another location.
Basics
50
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send messages, create notes, and
more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Break to the next line.
Delete a preceding character.
Enter symbols.
Enter uppercase. For all caps, tap
it twice.
Additional keyboard functions
Enter a space.
View more keyboard functions.
Changing the input language
Tap
→
Languages and types
→
Manage input languages
, and then select the languages
to use. When you select two or more languages, you can switch between the input languages
by swiping to the left or right on the space key.
Basics
51
Changing the keyboard
Tap to change the keyboard.
To change the keyboard type, tap
→
Languages and types
, select a language, and then
select the keyboard type you want.
•
If the keyboard button ( ) does not appear on the navigation bar, launch the
Settings
app, tap
General management
→
Language and input
, and then tap
the
Show Keyboard button
switch to activate it.
•
On a
3x4 keyboard
, a key has three or four characters. To enter a character, tap the
corresponding key repeatedly until the desired character appears.
Additional keyboard functions
Some features may not be available depending on the region or service provider.
•
: Predict words based on your input and show word suggestions. To return to the
keyboard functions list, tap .
•
: Enter emoticons.
•
: Enter stickers.
•
: Attach animated GIFs.
•
: Enter text by voice.
•
: Change the keyboard settings.
•
: Set the device to transliterate characters from English into another language.
•
→
: Add an item from the clipboard.
•
→
: Change the keyboard mode or size.
•
→
: Open the text editing panel.
Basics
52
Copying and pasting
1 Tap and hold over text.
2 Drag or to select the desired text, or tap
Select all
to select all text.
3 Tap
Copy
or
Cut
.
The selected text is copied to the clipboard.
4 Tap and hold where the text is to be inserted and tap
Paste
.
To paste text that you have previously copied, tap
Clipboard
and select the text.
Dictionary
Look up definitions for words while using certain features, such as when browsing webpages.
1 Tap and hold over a word that you want to look up.
If the word you want to look up is not selected, drag or to select the desired text.
2 Tap
Dictionary
on the options list.
If a dictionary is not preinstalled on the device, tap
Move to Manage dictionaries
, tap
next to a dictionary, and then tap
INSTALL
to download it.
3 View the definition in the dictionary pop-up window.
To switch to the full screen view, tap . Tap the definition on the screen to view more
definitions. In the detailed view, tap to add the word to your favourite words list or tap
Search Web
to use the word as a search term.
53
Apps and features
Installing or uninstalling apps
Galaxy Apps (Galaxy Store)
Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.
Launch the
Galaxy Apps
(
Galaxy Store
) app.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap to search for a keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
Settings
→
Auto update apps
, and
then select an option.
Play Store
Purchase and download apps.
Launch the
Play Store
app.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
Settings
→
Auto-update apps
, and
then select an option.
Apps and features
54
Managing apps
Uninstalling or disabling apps
Tap and hold an app and select an option.
•
Disable
: Disable selected default apps that cannot be uninstalled from the device.
•
Uninstall
: Uninstall downloaded apps.
Enabling apps
Launch the
Settings
app, tap
Apps
→
→
Disabled
, select an app, and then tap
Enable
.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap
Allow
on the pop-up window to grant permissions to the
app.
To view your app permission settings, launch the
Settings
app and tap
Apps
. Select an app
and tap
Permissions
. You can view the app’s permissions list and change its permissions.
To view or change app permission settings by permission category, launch the
Settings
app
and tap
Apps
→
→
App permissions
. Select an item and tap the switches next to apps to
grant permissions.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
Apps and features
55
Bixby Home (Galaxy A30)
On the Bixby Home screen, you can view recommended services and information that Bixby
provides by analysing your usage patterns and your routine.
•
To view more content, connect to a Wi-Fi or mobile network.
•
To fully use this feature, you must register and sign in to your Samsung account.
Opening Bixby Home
1 On the Home screen, swipe to the right.
The Bixby Home screen will appear.
When launching this feature for the first time or after performing a data reset, follow the
on-screen instructions to complete the setup.
2 Swipe upwards or downwards to view recommended content.
Upcoming reminder
Access additional options.
Recommended content
3 To close Bixby Home, swipe to the left on the screen or tap the Back button.
Apps and features
56
Using recommended content on Bixby Home
When you open Bixby Home, you can view the content that is frequently updated as cards.
Swipe upwards or downwards to view the cards.
For example, on the way to the office in the morning, you can view your day’s schedule and
play your favourite music on the Bixby Home screen. In the evening, you can view alarms,
check your daily activity, and view your friends’ feeds.
The content and order of the cards update automatically at a specified interval. To
manually update cards, swipe downwards on the screen.
Editing cards list
•
To pin a card to the top of the Bixby Home screen, tap
→
Pin to top
. To unpin a card,
tap
→
Unpin
.
•
To stop displaying a card on the list, drag the card to the right and tap
Don’t show again
.
•
To hide a card from the list, drag the card to the right and tap
Hide for now
.
Selecting apps to show as cards
Add or delete apps to show as cards on the Bixby Home screen.
On the Bixby Home screen, tap
→
Cards
and tap the switches next to items to add or delete
them.
If an app is not installed on the device, you must install it to use it. On the Bixby Home
screen, tap
→
Cards
and then download an app.
Customising the Bixby Home settings
On the Bixby Home screen, tap
→
Settings
.
•
Customisation Service
: Set to use Bixby’s interactive and customised services to enhance
your experience.
•
Bixby Home content providers
: Read and agree to or withdraw your agreement from
the terms and conditions and privacy policies of each content provider.
•
About Bixby Home
: View the Bixby Home version and legal information.
Apps and features
57
Reminder
Create reminders to schedule to-do items or to view content later. You will receive
notifications at the preset time or location for each reminder.
•
To receive more accurate notifications, connect to a Wi-Fi or mobile network.
•
To fully use this feature, you must register and sign in to your Samsung account.
•
To use location reminders, the GPS feature must be activated.
Starting Reminder
You can start Reminder from the
Calendar
app. Launch the
Calendar
app and tap
→
Reminder
. The Reminder screen will appear and the
Reminder
app icon ( ) will be added to
the Apps screen.
Creating reminders
Create reminders with various methods. Reminder will alert you if you create a reminder with
a specified time or location setting. You can also save various content, such as a single memo
or webpage address, and view it later.
For example, create a reminder to alert you to ‘Water the flowers when I get home’.
1 Launch the
Reminder
app.
2 Tap
Write a reminder
or and enter ‘Water the flowers’.
3 Tap
Place
→
Set conditions
→
Pick a place
and set the location to home.
Apps and features
58
4 Tap
When I arrive at
→
Done
.
5 Tap
Save
to save the reminder.
When you arrive at home, the ‘Water the flowers’ notification will appear.
Apps and features
59
Checking reminder notifications
At the preset time or location, a notification pop-up window will appear. Tap
Complete
or
Snooze
.
Viewing the reminders list
Launch the
Reminder
app to view your reminders list. To view reminder details, select a
reminder.
Apps and features
60
Editing reminder details
Add or edit reminder details, such as frequency, date and time, or location.
1 On the reminders list, select a reminder to edit and tap
Edit
.
2 Edit the conditions and tap
Save
.
Reminder conditions
Change the reminder's colour.
Reminder information
Add a checklist.
Add an image.
Completing reminders
Mark reminders that you do not need to be reminded of as complete.
On the reminders list, select a reminder and tap
Complete
. Alternatively, drag the reminder to
the left.
Restoring reminders
Restore reminders that have been completed.
1 On the reminders list, tap
→
Completed
→
Edit
.
2 Tick items to restore and tap
Restore
.
Reminders will be added to the reminders list and you will be reminded at the preset
times.
Deleting reminders
To delete a reminder, drag the reminder to the right. To delete multiple reminders, tap and
hold a reminder, tick reminders to delete, and then tap
Delete
.
Apps and features
61
Phone
Introduction
Make or answer voice and video calls.
Making calls
1 Launch the
Phone
app and tap
Keypad
.
2 Enter a phone number.
3 Tap to make a voice call, or tap to make a video call.
Preview the phone number.
Delete a preceding character.
Access additional options.
Add the number to the contacts
list.
Apps and features
62
Making calls from call logs or contacts list
Tap
Recents
or
Contacts
, and then swipe to the right on a contact or a phone number to
make a call.
If this feature is deactivated, launch the
Settings
app, tap
Advanced features
→
Motions
and gestures
, and then tap the
Swipe to call or send messages
switch to activate it.
Using speed dial
Set speed dial numbers to quickly make calls.
To set a number to speed dial, tap
Keypad
or
Contacts
→
→
Speed dial numbers
, select a
speed dial number, and then add a phone number.
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.
Making calls from the locked screen
On the locked screen, drag outside the circle.
Making an international call
1 Launch the
Phone
app and tap
Keypad
.
2 Tap and hold 0 until the + sign appears.
3 Enter the country code, area code, and phone number, and then tap .
Apps and features
63
Receiving calls
Answering a call
When a call comes in, drag outside the large circle.
Rejecting a call
When a call comes in, drag outside the large circle.
To send a message when rejecting an incoming call, drag the
Send message
bar upwards. If
the
Add reminder
switch is activated, a reminder will be saved to alert you of the rejected call
one hour later.
To create various rejection messages, launch the
Phone
app, tap
→
Settings
→
Quick
decline messages
, enter a message, and then tap .
Missed calls
If a call is missed, the icon appears on the status bar. Open the notification panel to view
the list of missed calls. Alternatively, launch the
Phone
app and tap
Recents
to view missed
calls.
Blocking phone numbers
Block calls from specific numbers added to your block list.
1 Launch the
Phone
app and tap
→
Settings
→
Block numbers
.
2 Tap
Recents
or
Contacts
, select contacts, and then tap
Done
.
To manually enter a number, tap
Add phone number
, enter a phone number, and then
tap .
When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
Block unknown callers
switch to activate the feature.
Apps and features
64
Options during calls
During a voice call
The following actions are available:
•
: Access additional options.
•
Add call
: Dial a second call. The first call will be put on hold. When you end the second
call, the first call will be resumed.
•
Hold call
: Hold a call. Tap
Resume call
to retrieve the held call.
•
Bluetooth
: Switch to a Bluetooth headset if it is connected to the device.
•
Speaker
: Activate or deactivate the speakerphone. When using the speakerphone, keep
the device away from your ears.
•
Mute
: Turn off the microphone so that the other party cannot hear you.
•
Keypad
/
Hide
: Open or close the keypad.
•
: End the current call.
During a video call
Tap the screen to use the following options:
•
: Access additional options.
•
Camera
: Turn off the camera so that the other party cannot see you.
•
Switch
: Switch between the front and rear cameras.
•
: End the current call.
•
Mute
: Turn off the microphone so that the other party cannot hear you.
•
Speaker
: Activate or deactivate the speakerphone. When using the speakerphone, keep
the device away from your ears.
Apps and features
65
Adding a phone number to Contact
Adding a phone number to Contacts from the keypad
1 Launch the
Phone
app and tap
Keypad
.
2 Enter the number.
3 Tap
Add to Contacts
.
4 Tap
Create contact
to create a new contact, or tap
Update existing
to add the number to
an existing contact.
Adding a phone number to Contacts from the calls list
1 Launch the
Phone
app and tap
Recents
.
2 Tap a caller’s image and tap
Add
, or tap a phone number and tap
Add to Contacts
.
3 Tap
Create contact
to create a new contact, or tap
Update existing
to add the number to
an existing contact.
Adding a tag to a phone number
You can add tags to numbers without saving them to Contact. This allows you to view the
caller’s information when they call without having them listed in Contact.
1 Launch the
Phone
app and tap
Recents
.
2 Tap a phone number
→
.
3 Tap
Add tag
, enter a tag, and then tap
Add
.
When a call comes from that number, the tag will show under the number.
Apps and features
66
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
1 Launch the
Contacts
app and tap .
2 Select a storage location and tap
Select
.
3 Enter contact information.
Select a storage location.
Add an image.
Open more information fields.
Enter contact information.
Depending on the selected storage location, the types of information you can save
may vary.
4 Tap
Save
.
Apps and features
67
Importing contacts
Add contacts by importing them from other storages to your device.
1 Launch the
Contacts
app and tap
→
Manage contacts
→
Import/Export contacts
→
Import
.
2 Select a storage location to import contacts from.
3 Tick VCF files or contacts to import and tap
Done
.
4 Select a storage location to save contacts to and tap
Import
.
Syncing contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts, such as your
Samsung account.
1 Launch the
Settings
app, tap
Accounts and backup
→
Accounts
and select the account
to sync with.
2 Tap
Sync account
and tap the
Contacts
switch to activate it.
For the Samsung account, tap
→
Sync settings
and tap the
Contacts
switch to activate
it.
Searching for contacts
Launch the
Contacts
app.
Use one of the following search methods:
•
Scroll up or down the contacts list.
•
Drag a finger along the index at the right side of the contacts list to scroll through it
quickly.
•
Tap at the top of the contacts list and enter search criteria.
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68
Tap the contact. Then take one of the following actions:
•
: Add to favourite contacts.
•
/ : Make a voice or video call.
•
: Compose a message.
•
: Compose an email.
Sharing contacts
You can share contacts with others by using various sharing options.
1 Launch the
Contacts
app and tap
→
Share
.
2 Select contacts and tap
Share
.
3 Select a sharing method.
Saving and sharing profile
Save and share your profile information, such as your photo and status message, with others
using the profile sharing feature.
•
The profile sharing feature may not be available depending on the region or
service provider.
•
The profile sharing feature is only available for contacts who have activated the
profile sharing feature on their device.
1 Launch the
Contacts
app and select your profile.
2 Tap
Edit
, edit your profile, and tap
Save
.
3 Tap
Tap here to share your profile
and tap the switch to activate it.
To use the profile sharing feature, your phone number must be verified. You can view
your contacts’ updated profile information in
Contacts
.
To change the scope of contacts to share your profile with, tap
Select what’s shared
,
select an item to share, and then select an option.
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69
Creating groups
You can add groups, such as family or friends, and manage contacts by group.
1 Launch the
Contacts
app and tap
→
Groups
→
Create group
.
2 Enter a group name.
To set a group ringtone, tap
Group ringtone
and select a ringtone.
3 Tap
Add member
, select contacts to add to the group, and then tap
Done
.
4 Tap
Save
.
Sending a group message
You can send a group message to a group’s members at the same time.
Launch the
Contacts
app, tap
→
Groups
, select a group, and then tap
→
Send message
.
Merging duplicate contacts
When you import contacts from other storages, or sync contacts with other accounts, your
contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline
your contacts list.
1 Launch the
Contacts
app and tap
→
Manage contacts
→
Merge contacts
.
2 Tick contacts and tap
Merge
.
Deleting contacts
1 Launch the
Contacts
app and tap
→
Delete
.
2 Select contacts and tap
Delete
.
To delete contacts one by one, open the contacts list and tap a contact. Then tap
→
Delete
.
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Messages
Introduction
Send and view messages by conversation.
Sending messages
You may incur additional charges for sending messages when you are roaming.
1 Launch the
Messages
app and tap .
2 Add recipients and enter a message.
To record and send a voice message, tap and hold , say your message, and then
release your finger. The recording icon appears only while the keyboard is hidden.
Enter recipients.
Enter a message. Enter stickers.
Attach files.
Recipient
Send the message.
3 Tap to send the message.
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71
Viewing messages
Messages are grouped into message threads by contact.
You may incur additional charges for receiving messages when you are roaming.
1 Launch the
Messages
app and tap
Conversations
.
2 On the messages list, select a contact.
3 View your conversation.
To reply to the message, tap
Enter message
, enter a message, and then tap .
To adjust the font size, spread two fingers apart or pinch on the screen.
Blocking unwanted messages
Block messages from specific numbers added to your block list.
1 Launch the
Messages
app and tap
→
Settings
→
Block numbers and messages
→
Block numbers
.
2 Tap
Inbox
and select a contact. Or, tap
Contacts
, select contacts, and then tap
Done
.
To manually enter a number, enter a phone number under
Enter number
and tap .
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72
Setting the message notification
You can change notification sound, display options, and more.
1 Launch the
Messages
app, tap
→
Settings
→
Notifications
, and then tap the switch to
activate it.
2 Change the notification settings.
Setting a message reminder
You can set an alert at an interval to let you know that you have unchecked notifications. If
this feature is not activated, launch the
Settings
app, tap
Accessibility
→
Advanced settings
→
Notification reminders
, and then tap the switch to activate it.
Deleting messages
1 Launch the
Messages
app and tap
Conversations
.
2 On the messages list, select a contact.
3 Tap and hold a message, tap
Delete
.
To delete multiple messages, tick messages you want to delete.
4 Tap
Delete
.
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Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
Browsing webpages
1 Launch the
Internet
app.
2 Tap the address field.
3 Enter the web address or a keyword, and then tap
Go
.
To view the toolbars, drag your finger downwards slightly on the screen.
To switch between tabs quickly, swipe to the left or right on the address field.
Bookmark the current webpage.
Open the homepage.
Move between pages. Access additional options.
Refresh the current webpage.
Open the browser's tab
manager.
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74
Using secret mode
In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can
lock secret mode using a password and your biometric data.
Activating secret mode
In the toolbar at the bottom of the screen, tap
→
Turn on Secret mode
. If you are using
this feature for the first time, set whether to use a password for secret mode.
In secret mode, the device will change the colour of the toolbars.
In secret mode, you cannot use some features, such as screen capture.
Changing security settings
You can change your password or the lock method.
Tap
→
Settings
→
Privacy and security
→
Set Secret mode lock
→
Change password
.
To set your registered biometric data as the lock method along with the password, tap the
Fingerprints
switch to activate it. Refer to Fingerprint recognition for more information about
using your biometric data.
Deactivating secret mode
In the toolbar at the bottom of the screen, tap
→
Turn off Secret mode
.
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75
Email
Setting up email accounts
Set up an email account when opening
Email
for the first time.
1 Launch the
Email
app.
2 On the list, select an email service or tap
Other
.
3 Follow the on-screen instructions to complete the setup.
To set up another email account, tap
→
→
Add account
.
If you have more than one email account, you can set one as the default account. Tap
→
→
→
Set default account
.
Sending emails
1 Tap to compose an email.
2 Add recipients and enter a subject line and text.
3 Tap to send the mail.
Reading emails
When
Email
is open, the device will automatically retrieve new emails. To manually retrieve
emails, swipe downwards on the top of the emails list.
Tap an email on the screen to read it.
If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,
tap
→
→
your account name, and then tap the
Sync account
switch to activate
it.
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76
Camera
Introduction
Take photos and record videos using various modes and settings.
Camera etiquette
•
Do not take photos or record videos of other people without their permission.
•
Do not take photos or record videos where legally prohibited.
•
Do not take photos or record videos in places where you may violate other people’s
privacy.
Launching Camera
Use the following methods to launch Camera:
•
Launch the
Camera
app.
•
Press the Power key twice quickly.
•
On the locked screen, drag outside the circle.
•
Some methods may not be available depending on the region or service provider.
•
Some camera features are not available when you launch the
Camera
app from the
locked screen or when the screen is turned off while the screen lock method is set.
•
If photos you take appear blurry, clean the camera lens and try again.
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77
Basic shooting
Taking photos or recording videos
1 On the shooting modes list, tap
Photo
or
Video
.
2 Tap the image on the preview screen where the camera should focus.
3 Tap to take a photo or tap to record a video.
Camera settings
Stickers list
(Galaxy A20)
AR Emoji
(Galaxy A30)
Take a photo.
Preview
thumbnail
Shooting modes
Current mode
Scene optimiser
button
Select a lens
Switch between
the front and
rear cameras.
Options for
current shooting
mode
•
To adjust the brightness of photos or videos, tap the screen. When the adjustment bar
appears, drag on the adjustment bar towards or .
•
To capture an image from the video while recording, tap .
•
To change the focus while recording a video, tap where you want to focus. To use auto
focus mode, tap .
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78
•
The preview screen may vary depending on the shooting mode and which camera
is being used.
•
The camera automatically shuts off when unused.
•
Make sure that the lens is not damaged or contaminated. Otherwise, the device
may not work properly in some modes that require high resolutions.
•
Your device’s camera features a wide-angle lens. Minor distortion may occur in
wide-angle photos or videos and does not indicate device performance problems.
Selecting a lens for shooting
Take a photo or record a video after selecting the camera lens you want.
On the preview screen, select a lens.
This feature is available only in some modes.
•
: You can take a basic photo or record a normal video with the normal lens.
•
: You can take a photo or record a video of a larger scene clearly with the Ultra wide
lens.
Ultra wide shooting Basic shooting
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79
Zooming in and out
Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
Zooming features are available only when using the rear camera.
Editing the shooting modes list
You can edit the shooting modes list on the preview screen.
1 On the preview screen, tap
→
Camera modes
→
Edit modes
.
Alternatively, tap and hold the shooting modes list on the preview screen.
2 Tick modes to use.
To change the order of shooting modes, drag to another location.
Shooting modes list
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80
Setting the camera button action (Galaxy A30)
You can take a series of photos or create an animated GIF by tapping and holding the camera
button.
On the preview screen, tap
→
Hold Shutter button to
and select an action you want to
use.
•
Take a picture
: Take a photo.
•
Take burst shot
: Take a series of photos.
•
Create GIF
: Create an animated GIF with sequential photos you taken.
The
Take burst shot
and
Create GIF
features are available only in some shooting
modes.
Locking the focus (AF) and exposure (AE)
You can lock the focus or exposure on a selected area to prevent the camera from
automatically adjusting based on changes to the subjects or light sources.
Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and
exposure setting will be locked. The setting remains locked even after you take a photo.
This feature is available only in
Photo
or
Pro
modes.
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81
Scene optimiser (Galaxy A30)
Your device will adjust the colour settings automatically after recognising a subject or scene,
such as people, food, or night scene.
On the shooting modes list, tap
Photo
. When the camera recognises the subject or scene, the
scene optimiser button will change and the optimised colour will be applied.
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82
Live focus mode
Take photos that focus on the face by blurring the background.
•
Use this feature in a place that has sufficient light.
•
The background blur may not be applied properly in the following conditions:
–
The device or the subject is moving.
–
The subject has a similar colour to the background.
Taking portraits that stand out using the Live focus feature
1 On the shooting modes list, tap
Live focus
.
2 Drag the background blur adjustment bar to the left or right to adjust the blur level.
3 When
Effect applied.
appears on the preview screen, tap to take a photo.
Background blur adjustment bar
Focus area
Live focus
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83
Editing the background of the Live Focus photos
You can also edit the background blur level of a photo taken with the Live focus feature.
1 Select a photo taken with the Live focus feature and tap
Change background effect
.
2 Drag the background blur adjustment bar to the left or right to adjust the blur level.
Adjust the background
blur level.
3 Tap
Apply
to save the photo.
Live stickers (Galaxy A20)
Capture photos and videos with various live stickers. As you move your face, stickers will track
with your movements. You can also record a lovely and funny sticker that keeps moving in a
video.
1 On the preview screen, tap
Sticker
.
2 Tap and select a sticker you want.
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84
3 Tap to take a photo, or swipe to the left on the preview screen and tap to record a
video.
You can view and share the photos and videos that you have captured in
Gallery
.
Using shooting modes
To change the shooting mode, drag the shooting modes list to the left or right, or swipe to
the left or right on the preview screen.
Select a shooting mode you want.
Photo mode
The camera adjusts the shooting options automatically based on the surroundings to capture
photos easily.
On the shooting modes list, tap
Photo
.
To take self-portraits with the front camera, swipe upwards or downwards, or tap to switch
to the front camera.
Applying beauty effects
You can select a filter effect and also modify your facial features, such as your skin tone or face
shape, before taking a self-portrait.
1 On the preview screen, tap .
2 Select a filter effect or beauty effects and take a photo.
Video mode
The camera adjusts the shooting options automatically based on the surroundings to record
videos easily.
On the shooting modes list, tap
Video
.
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85
Pro mode
Capture photos while manually adjusting various shooting options, such as exposure value
and ISO value.
On the shooting modes list, tap
Pro
. Select options and customise the settings, and then tap
to take a photo.
Available options
•
: Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos.
•
: Select an appropriate white balance, so images have a true-to-life colour range. You
can set the colour temperature.
•
: Change the exposure value. This determines how much light the camera’s sensor
receives. For low-light situations, use a higher exposure.
Panorama mode
Using panorama mode, take a series of photos and then stitch them together to create a wide
scene.
To get the best shots using panorama mode, follow these tips:
•
Move the camera slowly in one direction.
•
Keep the image within the frame on the camera’s viewfinder. If the preview
image is out of the guide frame or you do not move the device, the device will
automatically stop taking photos.
•
Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
1 On the shooting modes list, tap
Panorama
.
2 Tap and move the device slowly in one direction.
3 Tap to stop taking photos.
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86
Customising camera settings
Options for current shooting mode
On the preview screen, use the following options.
The available options may vary depending on the shooting mode.
•
: Activate or deactivate the flash.
•
: Select the length of the delay before the camera automatically takes a photo.
•
: Select an aspect ratio for photos.
•
: Apply beauty effects or a filter effect.
•
: Select an aspect ratio for videos.
•
: Select a metering method. This determines how light values are calculated.
Centre-weighted
uses the light in the centre portion of the shot to calculate the
exposure of the shot.
Spot
uses the light in a concentrated centre area of the shot to
calculate the exposure of the shot.
Matrix
averages the entire scene.
Camera settings
On the preview screen, tap . Some options may not be available depending on the
shooting mode.
Intelligent features
(Galaxy A30)
•
Scene optimiser
: Set the device to adjust the colour settings automatically depending
on the subject or scene.
Pictures
•
Hold Shutter button to
: Select an action to perform when you tap and hold the camera
button. (Galaxy A30)
•
Save options
: Select how you want to save photos.
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87
Videos
•
Rear video size
: Select a resolution for videos you want to take with the rear camera.
Using a higher resolution will result in higher quality videos, but they will take up more
memory.
•
Front video size
: Select a resolution for videos you want to take with the front camera.
Using a higher resolution will result in higher quality videos, but they will take up more
memory.
•
High efficiency video
: Record videos in the High Efficiency Video Codec (HEVC) format.
Your HEVC videos will be saved as compressed files to conserve the device’s memory.
You cannot play the HEVC videos on other devices or share them online.
Useful features
•
HDR (rich tone)
: Take photos with rich colours and reproduce details even in bright and
dark areas.
•
Grid lines
: Display viewfinder guides to help composition when selecting subjects.
•
Location tags
: Attach a GPS location tag to the photo.
•
GPS signal strength may decrease in locations where the signal is obstructed,
such as between buildings or in low-lying areas, or in poor weather conditions.
•
Your location may appear on your photos when you upload them to the
Internet. To avoid this, deactivate the location tag setting.
•
Camera modes
: View available shooting modes or edit the shooting modes list.
•
Shooting methods
: Select a shooting method for taking a photo or recording a video.
•
Storage location
: Select the memory location for storage. This feature will appear when
you insert a memory card.
•
Quick launch
: Set the device to launch the camera by pressing the Power key twice
quickly.
•
Watermark
: Add a watermark in the bottom left corner when taking pictures.
(Galaxy A30)
•
Reset settings
: Reset the camera settings.
•
Contact us
: Ask questions or view frequently asked questions. Refer to Samsung
Members for more information.
•
About Camera
: View the Camera app version and legal information.
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88
Gallery
Introduction
View images and videos stored in your device. You can also manage images and videos by
album or create stories.
Viewing images
1 Launch the
Gallery
app and tap
Pictures
.
2 Select an image.
Access additional options.
Delete the image.
Share the image with others.
Modify the image.
Add the image to favourites.
You can create an animated GIF or collage from multiple images. On the list, tap
→
Create GIF
or
Create collage
, and then select images.
Searching for images
Launch the
Gallery
app and tap to view images sorted by category, such as types,
locations, or documents.
To search for images by entering keywords, tap the search field.
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89
Viewing videos
1 Launch the
Gallery
app and tap
Pictures
.
2 Select a video to play.
3 Tap
Play video
to play the video.
Lock the playback
screen.
Skip to the
previous video.
Tap and hold to
rewind.
Switch to the
pop-up video
player.
Capture the
current screen.
Rewind or
fast-forward by
dragging the bar.
Create an
animated GIF.
Access additional
options.
Rotate the screen
Skip to the next
video. Tap and
hold to
fast-forward.
Pause and
resume playback.
Change screen
ratio.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
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90
Viewing the details of images and videos
You can view file details, such as people, location, and basic information. If there is auto
created content, such as a story or a GIF, the content will also be displayed.
While viewing an image or on the video preview screen, drag upwards on the screen. File
details will appear.
You can also view related content by tapping information on the screen.
File details
Location
information
People
information
Auto created
content
Tags
Edit information.
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91
Viewing albums
You can view your images and videos sorted by folders or albums. The animated GIFs or
collages that you have created will also be sorted in your folders on the albums list.
Launch the
Gallery
app, tap
Albums
, and then select an album.
Hiding albums
You can hide albums.
You cannot hide albums created by default, such as the
Camera
and
Screenshots
albums.
1 Launch the
Gallery
app and tap
Albums
.
2 Tap
→
Hide or unhide albums
.
3 Tap an album switch to hide.
Viewing stories
When you capture or save images and videos, the device will read their date and location
tags, sort the images and videos, and then create stories. To create stories automatically, you
must capture or save multiple images and videos.
Launch the
Gallery
app, tap
Stories
, and then select a story.
Creating stories
Create stories with various themes.
1 Launch the
Gallery
app and tap
Stories
.
2 Tap
→
Create story
.
3 Enter a title for the story and tap
Create
.
4 Tick images or videos to include in the story and tap
Done
.
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92
To add images or videos to a story, select a story and tap
→
Add
.
To remove images or videos from a story, select a story, tap
→
Edit
, tick images or videos to
remove, and then tap
Remove from story
.
Deleting stories
1 Launch the
Gallery
app and tap
Stories
.
2 Tap and hold a story to delete, and tap
Delete
.
Syncing images and videos with Samsung Cloud
When you sync your
Gallery
app with Samsung Cloud, photos and videos you take will also
be saved in Samsung Cloud. You can view images and videos saved in Samsung Cloud in your
Gallery
app and from other devices.
Launch the
Gallery
app, tap
→
Settings
, and then tap the
Sync with Samsung Cloud
switch to activate it. The
Gallery
app and Samsung Cloud will be synced.
Deleting images or videos
Deleting an image or a video
Select an image or a video and tap at the bottom of the screen.
Deleting multiple images and videos
1 On the Gallery screen, tap and hold an image or a video to delete.
2 Tick the images or videos to delete.
3 Tap
Delete
.
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93
AR Emoji (Galaxy A30)
Introduction
Create a My Emoji that looks just like you, and take photos or record videos using stickers.
You can customise My Emoji’s features, such as the face shape or hairstyle, and decorate My
Emoji with various accessories. You can also express yourself in fun ways using My Emoji
stickers during a conversation.
My Emojis Stickers
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94
Creating My Emoji
Make a My Emoji that looks like you. My Emoji stickers with various expressions will be
automatically generated.
1 Launch the
Camera
app and tap
AR Emoji
→
Create My Emoji
.
2 Align your face on the screen and tap to take a photo.
3 Select My Emoji’s gender and age range and tap
Next
.
4 Decorate a My Emoji and tap
Next
.
5 Tap
Done
.
The My Emoji and My Emoji stickers are now created. You can view My Emoji stickers on
the My Emoji home screen. Refer to My Emoji stickers for more information.
Create My
Emoji.
You can use the
AR Emoji
feature in both the front and rear cameras. If you are using
the rear camera, it will automatically switch to the front camera. To switch between
cameras, swipe upwards or downwards on the preview screen.
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95
Deleting My Emoji
Launch the
Camera
app and tap
AR Emoji
→
My Emoji
. Tap
→
My Emojis
, tap and hold the
My Emoji that you want to delete, and then tap
Delete
. The My Emoji and My Emoji stickers
will be deleted.
Customising My Emoji
Edit or decorate a My Emoji on the My Emoji home screen after downloading various items
from AR World. You can also add My Emoji stickers.
Available options may vary depending on the region or service provider.
My Emoji home screen
Launch the
Camera
app and tap
AR Emoji
→
My Emoji
. My Emoji home screen will appear.
Select a My Emoji to edit.
Download items from AR World.
Edit the My Emoji.
Change the My Emoji home
screen's background. Create stickers.
Capture the current screen.
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96
Editing My Emoji
Edit a My Emoji or change the background of the My Emoji home screen.
On the My Emoji home screen, tap
Edit
or
Background
.
Downloading items from AR World
Decorate a My Emoji after downloading items, such as clothes or accessories, from AR World.
On the My Emoji home screen, tap
Store
and download the items you want. You can view the
downloaded items on the My Emoji editing screen.
My Emoji stickers
Create your own stickers with My Emoji expressions and actions. You can use My Emoji
stickers when sending messages or on a social network.
Viewing My Emoji stickers
On the My Emoji home screen, tap
Stickers
. Then, you can view My Emoji stickers.
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97
Adding stickers
On the My Emoji home screen, tap
Stickers
→
Add new stickers
, tick the stickers you want,
and then tap
Add
. The sticker will be added and you can use it during a conversation via
messages or on a social network.
Creating your own stickers
Create My Emoji stickers how you want.
1 On the My Emoji home screen, tap
Stickers
→
Make custom stickers
.
2 Edit stickers how you want.
•
: Select an expression.
•
: Select an action.
•
: Add stickers.
•
: Enter text.
•
: Select the sticker’s background.
3 Tap
Save
.
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98
Using My Emoji stickers in chats
You can use My Emoji stickers during a conversation via messages or on a social network. The
following actions are an example of using My Emoji stickers in the
Messages
app.
1 While composing a message in the
Messages
app, tap on the Samsung keyboard.
2 Tap the My Emoji icon.
3 Select one of the My Emoji stickers.
The My Emoji sticker will be inserted.
Avatar icon
Deleting My Emoji stickers
On the Samsung keyboard, tap and tap at the bottom of the keyboard. Select the My
Emoji stickers you want to delete and tap
Delete
.
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99
Always On Display (Galaxy A30)
You can view information, such as the clock or calendar, or control music playback on the
screen when it is turned off.
You can also check notifications for new messages or missed calls.
The brightness of the Always On Display may change automatically depending on
the lighting conditions.
Setting how to display the Always On Display
You can select how to display the Always On Display. The Always On Display can be set to
appear continuously or only appear when tapping the screen while it is turned off. Also, you
can set the time to display the Always On Display.
Launch the
Settings
app, tap
Lock screen
→
Always On Display
→
Display mode
, and then
select a mode you want.
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100
Opening notifications on the Always On Display
When you receive message, missed call, or app notifications, notification icons will appear on
the Always On Display. Double-tap a notification icon to view its notification.
If the screen is locked, you must unlock it to view notifications.
Controlling music playback on the Always On Display
You can control music playback on the Always On Display.
1 Launch the
Settings
app, tap
Lock screen
→
FaceWidgets
, and then tap the
Music
switch to activate it.
2 To control music playback on the Always On Display, double-tap the clock.
3 Swipe to the left or right on the clock to move to the music controller.
4 Tap the icons to control the playback.
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101
Displaying an image to the Always On Display
You can display an image on the Always On Display. You can also display an animated GIF.
1 Launch the
Settings
app
→
Lock screen
→
Clock style
→
Always On Display
.
2 Drag the types list to the left and select the type with an image on it.
3 Tap and select an image.
To insert an animated GIF, tap
GIF
and select a file.
4 Tap
Done
.
Deactivating the Always On Display feature
Launch the
Settings
app, tap
Lock screen
, and then tap the
Always On Display
switch to
deactivate it.
Apps and features
102
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view. You can also run
multiple apps at the same time in the pop-up view.
Some apps may not support this feature.
Split screen view Pop-up view
Split screen view
1 Tap the Recents button to open the list of recently used apps.
2 Swipe to the left or right, tap an app’s icon, and then tap
Open in split screen view
.
The selected app will launch in the upper window.
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103
3 On the lower window, swipe left or right to select another app to launch.
To launch apps not on the list of recently used apps, tap the Home button or Back button
and select an app.
Adjusting the window size
Drag the bar between the app windows up or down to adjust the size of the windows.
When you drag the bar between the app windows to the top or bottom edge of the screen,
the window will be maximised.
Apps and features
104
Pop-up view
1 Tap the Recents button to open the list of recently used apps.
2 Swipe to the left or right, tap an app’s icon, and then tap
Open in pop-up view
.
The app screen will appear in the pop-up view.
Minimise the
window.
Close the app.
Maximise the
window.
Adjust the
transparency
level.
Moving pop-up windows
To move a pop-up window, tap the window’s toolbar and drag it to a new location.
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105
Kids Home (Galaxy A30)
Introduction
You can restrict children’s access to certain apps, set their usage times, and configure settings
to provide a fun and safe environment for children when they use the device.
Starting Kids Home
When starting Kids Home for the first time or after performing a data reset, follow the
on-screen instructions to complete the setup.
1 Open the notification panel, swipe downwards on the notification panel, and then tap
(
Kids Home
) to activate it.
2 Read the Kids Home intro page and tap
Next
.
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106
3 Create a PIN to use when using Kids Home.
If you have already set the screen lock method on your device, you can use the same lock
method for Kids Home.
The Kids Home screen will appear.
The created PIN will be used when activating the
Parental control
feature or closing
Kids Home.
Using Kids Home
Open the notification panel, swipe downwards on the notification panel, and then tap
(
Kids Home
) to activate it.
The Kids Home screen will appear.
Access additional options.
Available apps
Kids Gallery
Kids Phone
Kids Camera
Apps and features
107
Configuring settings for Kids Home
On the Kids Home screen, tap
→
Parental control
and enter the PIN.
•
Kid’s name
: Manage your child’s profile.
•
Set daily playtime
: Restrict the usage time for Kids Home.
•
Daily usage
: View the daily usage time of Kids Home.
•
Activity
: View the activity history of Kids Home.
•
Frequently contacted
: View the frequently used contacts in Kids Home.
•
My kid’s creations
: View the works created from the apps in Kids Home.
•
Allowed content
: Check the apps or content supported by Kids Home and add them.
Closing Kids Home
To close Kids Home, tap the Back button or tap
→
Close Kids Home
, and then enter your
PIN.
Galaxy Wearable
Galaxy Wearable is an app that allows you to manage your wearable devices. When you
connect your device to the wearable device, you can customise the wearable device’s settings
and apps.
Launch the
Galaxy Wearable
app.
Tap
Start the journey
to connect your device to the wearable device. Follow the on-screen
instructions to finish the setup. Refer to the wearable device’s user manual for more
information about how to connect and use the wearable device with your device.
Samsung Members
Samsung Members
offers support services to customers, such as device problem diagnosis,
and lets users submit questions and error reports. You can also share information with others
in the Galaxy users’ community or view the latest Galaxy news and tips.
Samsung Members
can help you solve any problems you might encounter while using your device.
•
This app’s availability and supported features may vary depending on the region or
service provider.
•
To submit your feedback or post your comments, you must register and sign in to
your Samsung account. Refer to Samsung account for more information.
Apps and features
108
Samsung Notes
Create notes by entering text from the keyboard or by handwriting or drawing on the screen.
You can also insert images or voice recordings into your notes.
Creating notes
1 Launch the
Samsung Notes
app and tap .
2 Select an input method from the toolbar at the top of the screen and compose a note.
Enter text using the keyboard.
Write or draw with pens.
Paint with brushes.
Insert an image or a voice
recording.
3 When you are finished composing the note, tap
Save
.
Deleting notes
1 Launch the
Samsung Notes
app.
2 Tap and hold a note to delete.
To delete multiple notes, tick more notes to delete.
3 Tap
Delete
.
Apps and features
109
Calendar
Manage your schedule by entering upcoming events or tasks in your planner.
Creating events
1 Launch the
Calendar
app and tap or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap .
2 Enter event details.
Select a calendar to save the
event to.
Enter the location.
Add a note.
Set an alarm.
Enter a title.
Select a sticker to display with
the event.
Set the duration.
Add more details.
Change the event's colour.
3 Tap
Save
to save the event.
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110
Adding a reminder
Launch the
Calendar
app and tap
→
Reminder
to launch the
Reminder
app. Add a task
on the
Reminder
app. Refer to Reminder for more information.
Syncing events with your accounts
1 Launch the
Settings
app, tap
Accounts and backup
→
Accounts
and select the account
to sync with.
2 Tap
Sync account
and tap the
Calendar
switch to activate it.
For the Samsung account, tap
→
Sync settings
and tap the
Calendar
switch to activate
it.
To add accounts to sync with, launch the
Calendar
app and tap
→
→
Add new
account
. Then, select an account to sync with and sign in. When an account is added, a blue
circle is displayed next to the account name.
Samsung Health
Introduction
Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your
progress, and keep track of your overall wellness and fitness. You can also compare your step
count records with other Samsung Health users, compete with your friends, and view health
tips.
Apps and features
111
Using Samsung Health
Launch the
Samsung Health
app. When running this app for the first time or restart it after
performing a data reset, follow the on-screen instructions to complete the setup.
Some features may not be available depending on the region.
To add items to the Samsung Health home screen, tap
→
Manage items
, and then select
items.
View and manage trackers.
View health tips.
Monitor your health and fitness.
Compare your step count
records with other Samsung
Health users or compete with
your friends.
Apps and features
112
Together
Together allows you to set up step count goals and compete with your friends. You can
invite friends to walk together, set target step counts, compete in challenges, and view your
ranking.
On the Samsung Health home screen, tap
Together
.
Steps
The device counts the number of steps you take and measures the distance travelled.
On the Samsung Health home screen, tap the steps tracker.
Target
Current step total
•
You may experience a brief delay while the steps tracker monitors your steps and
then displays your step count. You may also experience a brief delay before the
pop-up window indicates that your goal has been reached.
•
If you use the steps tracker while travelling by car or train, vibration may affect your
step count.
•
You can check your current steps on the notification panel. To turn off notifications,
on the Samsung Health home screen, tap
→
Settings
→
Notifications
, and then
tap the
Current steps
switch under
Ongoing
to deactivate it. Alternatively, open
the notification panel, tap and hold the notification, tap
Details
, and then tap the
Current steps
switch to deactivate it.
Apps and features
113
Additional information
•
Samsung Health is intended for fitness and wellness purposes only and is not intended
for use in the diagnosis of disease or other conditions, or in the cure, mitigation,
treatment, or prevention of disease.
•
The available functions, features and addable applications for Samsung Health may vary
from country to country due to different local laws and regulations. You should check the
features and applications available in your specific region before use.
•
Samsung Health applications and its service can be changed or discontinued without
prior notice.
•
The purpose for data collection is limited to providing the service that you have
requested, including providing additional information to enhance your wellness, sync
data, data analysis and statistics or to develop and provide better services. (But if you sign
in to your Samsung account from Samsung Health, your data may be saved on the server
for data backup purposes.) Personal information may be stored until the completion of
such purposes. You can delete personal data stored by Samsung Health by using the
Erase personal data option in the Settings menu. To delete any data you have shared with
social networks or transferred to storage devices, you must delete them separately.
•
You may share and/or sync your data with additional Samsung services or compatible
third party services that you select, as well as with any of your other connected devices.
Access to Samsung Health information by such additional services or third party devices
will only be permitted with your express approval.
•
You assume full responsibility for the inappropriate use of data shared on social networks
or transmitted to others. Use caution when sharing your personal data with others.
•
If the device is connected to measuring devices, verify the communication protocol to
confirm proper operation. If you use a wireless connection, such as Bluetooth, the device
may be affected by electronic interference from other devices. Avoid using the device
near other devices that transmit radio waves.
•
Please read Terms and Conditions and Privacy Policy of Samsung Health carefully before
using it.
Apps and features
114
Radio
Listening to the FM radio
Launch the
Radio
app.
Before you use this app, you must connect an earphone, which serves as the radio antenna.
The FM radio scans and saves available stations automatically when running for the
first time.
Select the radio station you want from the stations list.
Scan and save available stations
automatically.
Record a song from the FM radio.
Turn the FM radio on or off.
Add the current radio station to
the favourites list.
Search for an available radio
station.
Fine-tune the frequency.
View the list of favourite stations.
Enter radio station frequency
manually.
Access additional options.
View the list of available stations.
Playing through the speaker
You can listen to the radio through the speaker instead of the connected earphone.
Tap
→
Play through speaker
.
Scanning radio stations
Launch the
Radio
app and tap
Scan
.
The FM radio scans and saves available stations automatically.
Select the radio station you want from the stations list.
Apps and features
115
Voice Recorder
Introduction
Use this app to record or play voice memos.
Making voice recordings
1 Launch the
Voice Recorder
app.
2 Tap to start recording. Speak into the microphone.
Tap to pause recording.
While making a voice recording, tap
BOOKMARK
to insert a bookmark.
Start recording.
3 Tap to finish recording.
4 Enter a file name and tap
Save
.
Apps and features
116
My Files
Access and manage various files stored in the device or in other locations, such as cloud
storage services.
Launch the
My Files
app.
View files that are stored in each storage.
To check for unnecessary data and free up the device’s storage, tap
→
Storage analysis
.
To search for files or folders, tap .
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
Alarm
Launch the
Clock
app and tap
Alarm
.
Setting alarms
Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set
other various alarm options, and then tap
Save
.
To open the keypad to enter an alarm time, tap the time input field.
To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.
Stopping alarms
Tap
Dismiss
to stop an alarm. If you have previously enabled the snooze option, tap
Snooze
to repeat the alarm after a specified length of time.
Apps and features
117
Deleting alarms
Tap and hold an alarm, tick alarms to delete, and then tap
Delete
.
World Clock
Launch the
Clock
app and tap
World Clock
.
Creating clocks
Tap , enter a city name or select a city from the map, and then tap
Add
.
To use the time zone converter, tap
→
Time zone converter
.
Deleting clocks
Tap and hold a clock, tick clocks to delete, and then tap
Delete
.
Stopwatch
1 Launch the
Clock
app and tap
Stopwatch
.
2 Tap
Start
to time an event.
To record lap times while timing an event, tap
Lap
.
3 Tap
Stop
to stop timing.
To restart the timing, tap
Resume
.
To clear lap times, tap
Reset
.
Apps and features
118
Timer
1 Launch the
Clock
app and tap
Timer
.
To add a frequently used timer, tap , set the duration and name, and then tap
Add
.
2 Set the duration, and then tap
Start
.
To open the keypad to enter the duration, tap the duration input field.
3 Tap
Dismiss
when the timer goes off.
Calculator
Perform simple or complex calculations.
Launch the
Calculator
app.
Tap to display the scientific calculator.
To see the calculation history, tap . To close the calculation history panel, tap .
To clear the history, tap
→
Clear history
.
To use the unit conversion tool, tap . You can convert various values, such as area, length,
or temperature, into other units.
Apps and features
119
Game Launcher
Introduction
Game Launcher gathers your games downloaded from
Play Store
and
Galaxy Apps
(
Galaxy
Store
) into one place for easy access. You can set the device to game mode to play games
more easily.
View your gameplay
information.
Downloaded apps.
Open games with or without
sound.
Change the performance mode.
View more games and install
them.
Access additional options.
Apps and features
120
Using Game Launcher
1 Launch the
Game Launcher
app.
If
Game Launcher
does not appear, launch the
Settings
app, tap
Advanced features
,
and then tap the
Game Launcher
switch to activate it.
2 Tap a game from the games list.
To find more games, drag the screen upwards.
Games downloaded from
Play Store
and
Galaxy Apps
(
Galaxy Store
) will be
automatically shown on the game launcher screen. If you cannot see your games, tap
→
Add apps
.
Removing a game from Game Launcher
Tap and hold a game and tap
Remove from Game Launcher
.
Changing the performance mode
You can change the game performance mode.
Launch the
Game Launcher
app, tap , and then drag the bar to select the mode you want.
•
Focus on power saving
: This saves battery power while playing games.
•
Balanced
: This balances the performance and the battery usage time.
•
Focus on performance
: This focuses on giving you the best possible performance while
playing games.
To change the settings for each game, tap the
Individual game settings
switch to activate it.
Battery power efficiency may vary by game.
Apps and features
121
Using Game Tools
You can use various options on the Game Tools panel while playing a game. To open the
Game Tools panel, tap on the navigation bar. If the navigation bar is hidden, drag upwards
from the bottom of the screen to show it.
Set additional features. Record your game session.
Set how to display incoming
calls and notifications during
games.
Access the Game Tools settings.
Launch apps in a pop-up
window.
Edit the apps list.
Lock some features during
games.
Hide the buttons on the
navigation bar.
Lock the touchscreen while the
game is being played.
Capture screenshots.
Available options may vary depending on the game.
Setting how to display incoming calls and notifications during games
You can enjoy your games without being disturbed even when you receive a call or
notification.
Tap
→
Calls and notifications
and select an option to activate it.
•
Minimised caller notifications
: A small notification will appear at the top of the screen
when you receive a call during games.
•
Don’t display notifications
: Only display notifications from some apps or emergency
notifications during games.
Apps and features
122
SmartThings
Introduction
Connect to nearby devices, such as Bluetooth headsets or other smartphones, easily and
quickly. You can also control and manage TVs, home appliances, and Internet of Things (IoT)
products with your smartphone.
•
Connecting with nearby devices: Connect with nearby devices, such as Bluetooth
headsets or wearable devices, easily and quickly.
•
Registering and controlling home appliances, TVs, and IoT products: Register
smart refrigerators, washers, air conditioners, air purifiers, TVs, and Internet of Things
(IoT) products on your smartphone, and view their status or control them from your
smartphone’s screen.
•
Receiving notification: Receive notifications from connected devices on your
smartphone. For example, when the laundry is finished, you can receive a notification on
your smartphone.
•
To use SmartThings, your smartphone and other devices must be connected to a
Wi-Fi or mobile network.
•
To fully use SmartThings, you must sign in to your Samsung account.
•
The devices you can connect may vary depending on the region or service
provider. To see the list of connectable devices, launch the
SmartThings
app and
tap
→
How to use
→
Supported devices
.
•
Available features may differ depending on the connected device.
•
Connected devices’ own errors or defects are not covered by the Samsung
warranty. When errors or defects occur on the connected devices, contact the
device’s manufacturer.
Apps and features
123
Connecting to nearby devices
Connect to nearby devices, such as Bluetooth headsets, easily and quickly.
Connection methods may vary depending on the type of connected devices or the
shared content.
1 Launch the
SmartThings
app.
2 Tap
→
Add device
.
3 Select a device from the list and connect to it by following the on-screen instructions.
Using home appliances, TVs, and IoT products
View the status of your smart appliances, TVs, and IoT products from your smartphone’s
screen. You can group devices by location and add rules to control the devices easily and
conveniently.
Connecting devices
1 Launch the
SmartThings
app.
2 Tap
→
Add device
.
3 Tap
Auto detect
and select a device from the list.
If there is no device on the list, tap next to
Samsung
and select a device type. Or, tap
and enter the device or model name.
4 Follow the on-screen instructions to register devices.
Apps and features
124
Viewing and controlling connected devices
You can view and control the devices. For example, you can check the ingredients in your
refrigerator or adjust the TV volume.
1 Launch the
SmartThings
app.
The list of connected devices will appear.
2 View the status of devices on the list.
To control the devices, select a device. When the device controller supplied with the
selected device is downloaded, you can control the device.
Adding devices and scenes by locations
Add devices by locations, view the list of devices in a same location, and control them. You
can also add a scene to a location to control multiple devices at the same time.
Adding locations
1 Launch the
SmartThings
app and tap
→
→
Add new location
.
2 Enter the location name.
•
To set a location, tap
Geolocation
to select a location on the map and tap
Done
.
•
To add rooms to the location, tap
Rooms
, tick rooms you want to add, and then tap
Done
.
3 Tap
Done
.
Your location will be added.
To add devices to the location, tap and follow the on-screen instructions to register
devices.
The devices will be added to the location.
Apps and features
125
Adding scenes
Add a scene and register devices to it to control multiple devices at the same time with a
single tap of a button or with a voice command.
1 Tap
→
and select a location.
2 Tap
→
Scenes
→
Add scene
.
3 Enter the scene name.
4 Tap under
Add actions
to add actions to perform.
5 Tap
Save
.
Adding automations
You can also set an automation to operate devices automatically depending on the preset
time, the status of devices, and more.
For example, add an automation to turn on the audio automatically every day at 7:00 AM.
1 Launch the
SmartThings
app.
2 Tap
→
and select a location.
3 Tap
→
Automations
→
Add automation
.
4 Tap under
If
and set the activation conditions for the automation.
5 Tap under
Then
and set actions to perform.
6 Tap
Save
.
Receiving notifications
You can receive notifications from connected devices on your smartphone. For example,
when the laundry is finished, you can receive a notification on your smartphone.
To set devices to receive notifications, launch the
SmartThings
app, tap
→
→
Notifications
, and then tap the switches next to the devices you want.
Apps and features
126
Sharing content
Share content by using various sharing options. The following actions are an example of
sharing images.
You may incur additional charges when sharing files via the mobile network.
1 Launch the
Gallery
app and select an image.
2 Tap and select a sharing method, such as message and email.
When you have a communication or sharing history, the people you contacted
will appear on the sharing options panel. To directly share content with them via
the corresponding app, select a person’s icon. If the feature is not activated, launch
the
Settings
app, tap
Advanced features
, and then tap the
Direct share
switch to
activate it.
Using additional features
•
Share large files
: Share large files. Upload files to the Samsung storage server and share
them with others via a Web link or a code. To use this feature, your phone number must
be verified.
•
Smart View
: Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with
SmartThings supported devices. You can also view your device’s displayed content on a
large screen by connecting your device to a screen mirroring-enabled TV or monitor.
When the image is sent to the recipients’ devices, a notification will appear on their devices.
Tap the notification to view or download the image.
Apps and features
127
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps.
To view more app information, access each app’s help menu.
Some apps may not be available or may be labelled differently depending on the
region or service provider.
Chrome
Search for information and browse webpages.
Gmail
Send or receive emails via the Google Mail service.
Maps
Find your location on the map, search the world map, and view location information for
various places around you.
Play Music
Discover, listen to, and share music on your device. You can upload music collections stored
on your device to the cloud and access them later.
Play Movies & TV
Purchase or rent videos, such as movies and TV programmes, from
Play Store
.
Drive
Store your content on the cloud, access it from anywhere, and share it with others.
Apps and features
128
YouTube
Watch or create videos and share them with others.
Photos
Search for, manage, and edit all your photos and videos from various sources in one place.
Google
Search quickly for items on the Internet or your device.
Duo
Make a simple video call.
129
Settings
Introduction
Customise device settings. You can make your device more personalised by configuring
various setting options.
Launch the
Settings
app.
To search for settings by entering keywords, tap .
Connections
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap
Connections
.
•
Wi-Fi
: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or
other network devices. Refer to Wi-Fi for more information.
•
Bluetooth
: Use Bluetooth to exchange data or media files with other Bluetooth-enabled
devices. Refer to Bluetooth for more information.
•
Phone visibility
: Allow other devices to find your device to share content with you. When
this feature is activated, your device will be visible to other devices when they search for
available devices using their Transfer files to device option.
•
NFC and payment
(NFC-enabled models): Set the device to allow you to read near
field communication (NFC) tags that contain information about products. You can also
use this feature to make payments and buy tickets for transportation or events after
downloading the required apps. Refer to NFC and payment (NFC-enabled models) for
more information.
This feature may not be available depending on the region or service provider.
Settings
130
•
Flight mode
: Set the device to disable all wireless functions on your device. You can use
only non-network services.
Follow the regulations provided by the airline and the instructions of aircraft
personnel. In cases where it is allowed to use the device, always use it in flight
mode.
•
Mobile networks
: Configure your mobile network settings.
•
Data usage
: Keep track of your data usage amount and customise the settings for the
limitation. Set the device to automatically disable the mobile data connection when the
amount of mobile data you have used reaches your specified limit.
You can also activate the data saver feature to prevent some apps running in the
background from sending or receiving data. Refer to Data saver for more information.
•
SIM card manager
(dual SIM models): Activate your SIM or USIM cards and customise the
SIM card settings. Refer to SIM card manager (dual SIM models) for more information.
•
Mobile Hotspot and Tethering
: Use the device as a mobile hotspot to share the
device’s mobile data connection with other devices when the network connection is not
available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot
and Tethering for more information.
•
More connection settings
: Customise settings to control other features. Refer to More
connection settings for more information.
Settings
131
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
Connecting to a Wi-Fi network
1 On the Settings screen, tap
Connections
→
Wi-Fi
, and then tap the switch to activate it.
2 Select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon. Enter the password and tap
Connect
.
•
Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device connecting to the network automatically, select it from the list of networks
and tap
Forget
.
•
If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1 On the Settings screen, tap
Connections
→
Wi-Fi
, and then tap the switch to activate it.
2 Tap
Wi-Fi Direct
.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
3 Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct connection
request.
Settings
132
Sending and receiving data
You can share data, such as contacts or media files, with other devices. The following actions
are an example of sending an image to another device.
1 Launch the
Gallery
app and select an image.
2 Tap
→
Wi-Fi Direct
and select a device to transfer the image to.
3 Accept the Wi-Fi Direct connection request on the other device.
If the devices are already connected, the image will be sent to the other device without
the connection request procedure.
Ending the device connection
1 On the Settings screen, tap
Connections
→
Wi-Fi
.
2 Tap
Wi-Fi Direct
.
The device displays the connected devices in the list.
3 Tap the device name to disconnect the devices.
Settings
133
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
•
Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
•
Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
•
Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
•
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes). Samsung is
not responsible for the repercussion of illegal use of the Bluetooth feature.
Pairing with other Bluetooth devices
1 On the Settings screen, tap
Connections
→
Bluetooth
, and then tap the switch to
activate it.
The detected devices will be listed.
2 Select a device to pair with.
If the device you want to pair with is not on the list, set the device to enter Bluetooth
pairing mode. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
3 Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth connection
request.
Settings
134
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
1 Launch the
Gallery
app and select an image.
2 Tap
→
Bluetooth
, and then select a device to transfer the image to.
If your device has paired with the device before, tap the device name without confirming
the auto-generated passkey.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
3 Accept the Bluetooth connection request on the other device.
Unpairing Bluetooth devices
1 On the Settings screen, tap
Connections
→
Bluetooth
.
The device displays the paired devices in the list.
2 Tap next to the device name to unpair.
3 Tap
Unpair
.
Settings
135
NFC and payment (NFC-enabled models)
Your device allows you to read near field communication (NFC) tags that contain information
about products. You can also use this feature to make payments and buy tickets for
transportation or events after downloading the required apps.
The device contains a built-in NFC antenna. Handle the device carefully to avoid
damaging the NFC antenna.
Reading information from NFC tags
Use the NFC feature to read product information from NFC tags.
1 On the Settings screen, tap
Connections
and tap the
NFC and payment
switch to
activate it.
2 Place the NFC antenna area on the back of your device near an NFC tag.
The information from the tag appears.
Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will
not read NFC tags or receive data.
Settings
136
Making payments with the NFC feature
Before you can use the NFC feature to make payments, you must register for the mobile
payment service. To register or get more information about the service, contact your service
provider.
1 On the Settings screen, tap
Connections
and tap the
NFC and payment
switch to
activate it.
2 Touch the NFC antenna area on the back of your device to the NFC card reader.
To set the default payment app, open the Settings screen and tap
Connections
→
NFC and
payment
→
Tap and pay
→
PAYMENT
, and then select an app.
The payment services list may not include all available payment apps.
Sending data with the NFC feature
Transfer data, such as images or contacts, with other devices by touching your device’s NFC
antenna to the other device’s NFC antenna.
1 On the Settings screen, tap
Connections
→
NFC and payment
and tap the switch to
activate it.
2 Tap the
Android Beam
switch to activate it.
3 Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.
Settings
137
4 When
Touch to beam.
appears on the screen, tap your device’s screen to send the item.
If both devices try to send data simultaneously, the file transfer may fail.
Data saver
Reduce your data usage by preventing some apps running in the background from sending
or receiving data.
On the Settings screen, tap
Connections
→
Data usage
→
Data saver
and tap the switch to
activate it.
When the data saver feature is activated, the icon will appear on the status bar.
Data saver feature activated
To select apps to use data without restriction, tap
Allow app while Data saver on
and
select apps.
Settings
138
SIM card manager (dual SIM models)
Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM
or USIM cards (dual SIM models) for more information.
On the Settings screen, tap
Connections
→
SIM card manager
.
•
Calls
: Select a SIM or USIM card for voice calls.
•
Text messages
: Select a SIM or USIM card for messaging.
•
Mobile data
: Select a SIM or USIM card for data services.
•
Confirm SIM card for calls
: Set the device to display the SIM or USIM card selection pop-
up window when returning a call or calling from a message. The pop-up window will
appear only if the SIM or USIM card used for the previous call or message is different from
your preferred SIM or USIM card.
•
Smart dual SIM / Dual SIM always on
: Set the device to allow incoming calls from the
other SIM or USIM card during a call.
When this feature is enabled, you may incur additional charges for call forwarding
depending on the region or service provider.
Mobile Hotspot and Tethering
Use the device as a mobile hotspot to share the device’s mobile data connection with other
devices when the network connection is not available. Connections can be made via Wi-Fi,
USB, or Bluetooth.
On the Settings screen, tap
Connections
→
Mobile Hotspot and Tethering
.
You may incur additional charges when using this feature.
•
Mobile Hotspot
: Use the mobile hotspot to share the device’s mobile data connection
with computers or other devices.
•
Bluetooth tethering
: Use Bluetooth tethering to share the device’s mobile data
connection with computers or other devices via Bluetooth.
•
USB tethering
: Use USB tethering to share the device’s mobile data connection with
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.
Settings
139
Using the mobile hotspot
Use your device as a mobile hotspot to share your device’s mobile data connection with other
devices.
1 On the Settings screen, tap
Connections
→
Mobile Hotspot and Tethering
→
Mobile
Hotspot
.
2 Tap the switch to activate it.
The icon appears on the status bar. Other devices can find your device in the Wi-Fi
networks list.
To set a password for the mobile hotspot, tap
→
Configure Mobile Hotspot
and select
the level of security. Then, enter a password and tap
Save
.
3 On the other device’s screen, search for and select your device from the Wi-Fi networks
list.
•
If the mobile hotspot is not found, on your device, tap
→
Configure Mobile
Hotspot
, and then deselect
Hide my device
.
•
If the other device cannot connect to the mobile hotspot, on your device, tap
→
Allowed devices
and tap the
Allowed devices only
switch to deactivate it.
4 On the connected device, use the device’s mobile data connection to access the Internet.
Settings
140
More connection settings
Customise settings to control other connection features.
On the Settings screen, tap
Connections
→
More connection settings
.
•
Nearby device scanning
: Set the device to scan for nearby devices to connect to.
•
Printing
: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
•
MirrorLink
: Use the MirrorLink feature to control your device’s MirrorLink apps on the
vehicle’s head unit monitor. Refer to MirrorLink (Galaxy A30) for more information.
(Galaxy A30)
•
VPN
: Set up virtual networks (VPNs) on your device to connect to a school or company’s
private network.
•
Private DNS
: Use the reliable domain name system (DNS) for a school or company’s
internal private network instead of using the external hosting network. The DNS will be
searched for and connected to automatically, or you can search for the DNS and connect
to it manually.
•
Ethernet
: When you connect an Ethernet adaptor, you can use a wired network and
configure network settings.
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
1 On the Settings screen, tap
Connections
→
More connection settings
→
Printing
→
Download plugin
.
Settings
141
2 Search for a printer plug-in in
Play Store
.
3 Select a printer plug-in and install it.
4 Select the installed printer plug-in.
The device will automatically search for printers that are connected to the same Wi-Fi
network as your device.
5 Select a printer to add.
To add printers manually, tap
→
Add printer
.
Printing content
While viewing content, such as images or documents, access the options list, tap
Print
→
→
All printers...
, and then select a printer.
Printing methods may vary depending on the content type.
MirrorLink (Galaxy A30)
You can display your device’s screen on the vehicle’s head unit monitor.
Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s
head unit monitor.
On the Settings screen, tap
Connections
→
More connection settings
→
MirrorLink
.
Your device is compatible with vehicles that support MirrorLink version 1.1 or higher.
Settings
142
Connecting your device to a vehicle via MirrorLink
When using this feature for the first time, connect the device to a Wi-Fi or mobile network.
1 Pair your device with a vehicle via Bluetooth.
Refer to Pairing with other Bluetooth devices for more information.
2 Connect your device to the vehicle using a USB cable.
When they are connected, access your device’s MirrorLink apps on the head unit monitor.
Ending the MirrorLink connection
Unplug the USB cable from your device and the vehicle.
Sounds and vibration
Options
Change settings for various sounds on the device.
On the Settings screen, tap
Sounds and vibration
.
•
Sound mode
: Set the device to use sound mode, vibration mode, or silent mode.
•
Vibrate while ringing
: Set the device to vibrate and play a ringtone for incoming calls.
•
Ringtone
: Change the call ringtone.
•
Vibration pattern
: Select a vibration pattern.
•
Notification sounds
: Change the notification sound.
•
Volume
: Adjust the volume level for call ringtones, music and videos, system sounds, and
notifications.
•
Use Volume keys for media
: Set the device to adjust the media volume level when you
press the Volume key.
•
System sounds
: Set the device to sound for actions, such as turning the screen on or off
or controlling the touchscreen.
•
Advanced sound settings
: Optimise the settings for when media is being played. Refer
to Dolby Atmos (surround sound) or Separate app sound for more information.
Settings
143
Dolby Atmos (surround sound)
Select a surround sound mode optimised for various types of audio, such as movies, music,
and voice. With Dolby Atmos, you can experience moving audio sounds that flows all around
you.
On the Settings screen, tap
Sounds and vibration
→
Advanced sound settings
→
Sound
quality and effects
→
Dolby Atmos
, tap the switch to activate it, and then select a mode.
Before you use this feature, you must connect an earphone.
Separate app sound
Set the device to play media sound from a specific app on the connected Bluetooth speaker
or headset separate from the sound of other apps.
For example, you can listen to the Navigation app through your device’s speaker while
listening to playback from the Music app through the vehicle’s Bluetooth speaker.
1 On the Settings screen, tap
Sounds and vibration
→
Advanced sound settings
→
Separate app sound
and tap the switch to activate it.
2 Select an app to play media sounds separately and tap the Back button.
3 Select a device for playing the selected app’s media sound.
Settings
144
Notifications
Options
Change the notification settings.
On the Settings screen, tap
Notifications
.
•
App icon badges
: Change the settings for app icon badges. Refer to App icon badges for
more information.
•
Do not disturb
: Set the device to mute incoming calls, notification sounds, and media,
except for allowed exceptions.
•
Status bar
: Set the device to display only three recent notifications and whether to show
the remaining battery level in percentage on the status bar.
•
Recently sent
: View the apps that received recent notifications and change the
notification settings. To customise notification settings for more apps, tap
See all
→
→
All
and select an app from the app list.
App icon badges
Change the settings for app icon badges.
On the Settings screen, tap
Notifications
→
App icon badges
.
To display icon badges, tap the switch to activate it. To change the badge style, select an
option under
Badge style
.
With number Without number
Settings
145
Display
Options
Change the display and the Home screen settings.
On the Settings screen, tap
Display
.
•
Brightness
: Adjust the brightness of the display.
•
Adaptive brightness
: Set the device to keep track of your brightness adjustments and
apply them automatically in similar lighting conditions.
•
Blue light filter
: Activate the blue light filter and change the filter settings. Refer to Blue
light filter for more information.
•
Night mode
: Reduce eye strain by applying the dark theme when using the device at
night or in a dark place.
The dark theme may not be applied in some apps.
•
Screen mode
: Change the screen mode to adjust the display’s colour and contrast. Refer
to Changing the screen mode or adjusting the display colour for more information.
•
Font size and style
: Change the font size and style.
•
Screen zoom
: Change the screen zoom setting.
•
Full screen apps
: Select apps to use with the full screen aspect ratio.
•
Screen timeout
: Set the length of time the device waits before turning off the display’s
backlight.
•
Home screen
: Change the size of the grid to display more or fewer items on the Home
screen and more.
•
Easy mode
: Switch to easy mode to display larger icons and apply a simpler layout to the
Home screen.
•
Navigation bar
: Change the navigation bar settings. Refer to Navigation bar (soft
buttons) for more information.
Settings
146
•
Accidental touch protection
: Set the device to prevent the screen from detecting touch
input when it is in a dark place, such as a pocket or bag. (Galaxy A30)
•
Touch sensitivity
: Increase the touch sensitivity of the screen for use with screen
protectors.
•
Screensaver
: Set the device to launch a screensaver when the device is charging. Refer to
Screensaver for more information.
Blue light filter
Reduce eye strain by limiting the amount of blue light emitted by the screen.
While you are watching HDR videos from HDR-exclusive video services, the blue light filter
may not be applied.
1 On the Settings screen, tap
Display
→
Blue light filter
, and then tap the
Turn on now
switch to activate it.
2 Drag the adjustment bar to adjust the filter’s opacity.
3 To set the schedule to apply the blue light filter to the screen, tap the
Turn on as
scheduled
switch to activate it and select an option.
•
Sunset to sunrise
: Set the device to apply the blue light filter at night and turn it off in
the morning based on your current location.
•
Custom schedule
: Set a specific time to apply the blue light filter.
Settings
147
Changing the screen mode or adjusting the display colour
Select a screen mode suitable for viewing movies or images, or adjust the display colour to
your preference. If you select the
Adaptive display
mode, you can adjust the display colour
balance by colour value.
Changing the screen mode
On the Settings screen, tap
Display
→
Screen mode
and select a mode you want.
•
Adaptive display
: This optimises the colour range, saturation, and sharpness of your
display. You can also adjust the display colour balance by colour value.
•
AMOLED cinema
: This is suitable for watching videos.
•
AMOLED photo
: This is suitable for viewing images.
•
Basic
: This is set as default and is suitable for general use.
•
You can adjust the display colour only in
Adaptive display
mode.
•
Adaptive display
mode may not be compatible with third-party apps.
•
You cannot change the screen mode while applying the blue light filter.
Optimising the full screen colour balance
Optimise the display colour by adjusting the colour tones to your preference.
When you drag the colour adjustment bar towards
Cool
, the blue colour tone will increase.
When you drag the bar towards
Warm
, the red colour tone will increase.
1 On the Settings screen, tap
Display
→
Screen mode
→
Adaptive display
.
2 Adjust the colour adjustment bar under
White balance
.
The colour balance of the screen will be optimised.
Settings
148
Adjusting the screen tone by colour value
Increase or lower certain colour tones by adjusting the values individually.
1 On the Settings screen, tap
Display
→
Screen mode
→
Adaptive display
.
2 Tap
Advanced settings
.
3 Adjust the colour bars to your preference.
The screen tone screen will be adjusted.
Screensaver
You can set to display images as a screensaver when the screen turns off automatically. The
screensaver will be displayed when the device is charging.
1 On the Settings screen, tap
Display
→
Screensaver
and tap the switch to activate it.
2 Select an option.
If you select
Photo Frame
or
Photos
, a slideshow with selected images will start. If you
select
Photo Table
, selected images will appear as small cards and overlap.
3 Tap to select albums for displaying images.
4 When you are finished, tap the Back button.
To preview the selected option, tap
Preview
.
When you tap the screen while your screensaver is displayed, the screen will turn on.
Settings
149
Wallpapers and themes
Change the wallpaper settings for the Home screen and the locked screen or apply various
themes to the device.
On the Settings screen, tap
Wallpapers and themes
.
•
Wallpapers
: Change the wallpaper settings for the Home screen and the locked screen.
•
Themes
: Change the device’s theme.
•
Icons
: Change the icon style.
•
AODs
: Select an image to display on the Always On Display. (Galaxy A30)
Lock screen
Options
Change the settings for the locked screen.
On the Settings screen, tap
Lock screen
.
The available options may vary depending on the screen lock method selected.
•
Screen lock type
: Change the screen lock method.
•
Smart Lock
: Set the device to unlock itself when trusted locations or devices are
detected. Refer to Smart Lock for more information.
•
Secure lock settings
: Change screen lock settings for the selected lock method.
•
Lock Screen Stories
: Set the device to display various wallpapers and content on the
locked screen. (Galaxy A30)
•
Always On Display
: Set the device to display information while the screen is turned off.
Refer to Always On Display (Galaxy A30) for more information.
Settings
150
•
Clock style
: Change the type and colour of the clock on the locked screen.
•
Roaming clock
: Change the clock to show both the local and home time zones on the
locked screen when roaming.
•
FaceWidgets
: Change the settings of the items displayed on the locked screen.
•
Contact information
: Set the device to show contact information, such as your email
address, on the locked screen.
•
Notifications
: Set how to show notifications on the locked screen.
•
App shortcuts
: Select apps to display shortcuts to them on the locked screen.
•
About Lock screen
: View the Locked screen version and legal information.
Smart Lock
You can set the device to unlock itself and remain unlocked when trusted locations or devices
are detected.
For example, if you have set your home as a trusted location, when you get home your device
will detect the location and automatically unlock itself.
•
This feature will be available to use after you set a screen lock method.
•
If you do not use your device for four hours or when you turn on the device, you
must unlock the screen using the pattern, PIN, or password you set.
1 On the Settings screen, tap
Lock screen
→
Smart Lock
.
2 Unlock the screen using the preset screen lock method.
3 Select an option and follow the on-screen instructions to complete the setting.
Settings
151
Biometrics and security
Options
Change the settings for securing the device.
On the Settings screen, tap
Biometrics and security
.
•
Face recognition
: Set the device to unlock the screen by recognising your face. Refer to
Face recognition for more information.
•
Fingerprints
: Register your fingerprints to unlock the screen. Refer to Fingerprint
recognition for more information.
•
Biometrics preferences
: Change the settings for biometric data.
•
Google Play Protect
: Set the device to check for harmful apps and behaviour and warn
about potential harm and remove them.
•
Find My Mobile
: Activate or deactivate the Find My Mobile feature. Access the Find My
Mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
You can also allow the Google location service to provide more accurate information
about the location of your device.
•
Security update
: View the version of your device’s software and check for updates.
•
Samsung Pass
: Verify your identity easily and securely via your biometric data. Refer to
Samsung Pass for more information.
•
Install unknown apps
: Set the device to allow the installation of apps from unknown
sources.
•
Secure Folder
: Create a secure folder to protect your private content and apps from
others. Refer to Secure Folder for more information.
•
Encrypt SD card
: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the
device will not be able to read your encrypted files. Disable this setting before
resetting the device.
Settings
152
•
Other security settings
: Configure additional security settings.
•
Location
: Change settings for location information permissions.
•
App permissions
: View the list of features and apps that have permission to use them.
You can also edit the permission settings.
•
Send diagnostic data
: Set the device to automatically send the device’s diagnostic and
usage information to Samsung.
•
Receive marketing information
: Set whether to receive Samsung marketing
information, such as special offers, membership benefits, and newsletters.
Face recognition
You can set the device to unlock the screen by recognising your face.
•
If you use your face as a screen lock method, your face cannot be used to unlock
the screen for the first time after turning on the device. To use the device, you must
unlock the screen using the pattern, PIN, or password you set when registering the
face. Be careful not to forget your pattern, PIN, or password.
•
If you change the screen lock method to
Swipe
or
None
, which are not secure, all
of your biometric data will be deleted. If you want to use your biometric data in
apps or features, you must register your biometric data again.
Precautions for using face recognition
Before using the face recognition to unlock your device, keep the following precautions in
mind.
•
Your device could be unlocked by someone or something that looks like your image.
•
Face recognition is less secure than Pattern, PIN, or Password.
For better face recognition
Consider the following when using face recognition:
•
Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or
heavy makeup
•
Ensure that you are in a well-lit area and that the camera lens is clean when registering
•
Ensure your image is not blurry for better match results
Settings
153
Registering your face
For better face registration, register your face indoors and out of direct sunlight.
1 On the Settings screen, tap
Biometrics and security
→
Face recognition
.
2 Unlock the screen using the preset screen lock method.
If you have not set a screen lock method, create one.
3 Read the on-screen instructions and tap
Continue
.
4 Select whether you are wearing glasses or not and tap
Continue
.
5 Hold the device with the screen facing towards you and look at the screen.
6 Position your face inside the frame on the screen.
The camera will scan your face.
When the useful face recognition screen appears, turn on a switch to activate a feature
and tap
OK
.
If unlocking the screen with your face is not working properly, tap
Remove face data
to remove your registered face and register your face again.
Settings
154
Deleting the registered face data
You can delete face data that you have registered.
1 On the Settings screen, tap
Biometrics and security
→
Face recognition
.
2 Unlock the screen using the preset screen lock method.
3 Tap
Remove face data
→
Remove
.
Once the registered face is deleted, all the related features will also be deactivated.
Unlocking the screen with your face
You can unlock the screen with your face instead of using a pattern, PIN, or password.
1 On the Settings screen, tap
Biometrics and security
→
Face recognition
.
2 Unlock the screen using the preset screen lock method.
3 Tap the
Face unlock
switch to activate it.
If you want to reduce the possibility of recognising faces in photos or videos, tap the
Faster recognition
switch to deactivate it. This may decrease the face recognition
speed.
4 On the locked screen, look at the screen.
When your face is recognised, you can unlock the screen without using any additional
screen lock method. If your face is not recognised, use the preset screen lock method.
Settings
155
Fingerprint recognition
In order for fingerprint recognition to function, your fingerprint information needs to be
registered and stored in your device. After registering, you can set the device to use your
fingerprint for the features below:
•
Screen lock
•
Secure Folder
•
This feature may not be available depending on the region or service provider.
•
Fingerprint recognition uses the unique characteristics of each fingerprint to
enhance the security of your device. The likelihood of the fingerprint sensor
confusing two different fingerprints is very low. However, in rare cases where
separate fingerprints are very similar the sensor may recognise them as identical.
•
If you use your fingerprint as a screen lock method, your fingerprint cannot be
used to unlock the screen for the first time after turning on the device. To use
the device, you must unlock the screen using the pattern, PIN, or password you
set when registering the fingerprint. Be careful not to forget your pattern, PIN, or
password.
•
If your fingerprint is not recognised, unlock the device using the pattern, PIN,
or password you set when registering the fingerprint, and then re-register your
fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to
use the device if you do not reset it. Samsung is not responsible for any data loss or
inconvenience caused by forgotten unlock codes.
•
If you change the screen lock method to
Swipe
or
None
, which are not secure, all
of your biometric data will be deleted. If you want to use your biometric data in
apps or features, you must register your biometric data again.
Settings
156
For better fingerprint recognition
When you scan your fingerprints on the device, be aware of the following conditions that
may affect the feature’s performance:
•
The device may not recognise fingerprints that are affected by wrinkles or scars.
•
The device may not recognise fingerprints from small or thin fingers.
•
To improve recognition performance, register fingerprints of the hand used most often to
perform tasks on the device.
•
The fingerprint recognition sensor recognises fingerprints. Ensure that the fingerprint
recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and
necklaces.
•
Covering the fingerprint recognition sensor with protective films, stickers, or other
accessories may decrease the fingerprint recognition rate. If the fingerprint recognition
sensor is initially covered with a protective film, remove it before using the fingerprint
recognition sensor.
•
Ensure that the fingerprint recognition sensor and your fingers are clean and dry.
•
If you bend your finger or use a fingertip, the device may not recognise your fingerprints.
Make sure to cover the entire fingerprint recognition sensor with your finger.
•
In dry environments, static electricity can build up in the device. Avoid using this feature
in dry environments or before using the feature, discharge static electricity by touching a
metal object.
Settings
157
Registering fingerprints
1 On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2 Unlock the screen using the preset screen lock method.
If you have not set a screen lock method, create one.
3 Register your fingerprint.
►
Galaxy A20: Swipe your finger downwards over the fingerprint recognition sensor.
►
Galaxy A30: Place your finger on the fingerprint recognition sensor. After the device
detects your finger, lift it up and place it on the fingerprint recognition sensor again.
Repeat this action until the fingerprint is registered.
4 When you are finished registering your fingerprints, tap
Done
.
Settings
158
Deleting registered fingerprints
You can delete registered fingerprints.
1 On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2 Unlock the screen using the preset screen lock method.
3 Select a fingerprint to delete and tap
Remove
→
Remove
.
Unlocking the screen with your fingerprints
You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.
1 On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2 Unlock the screen using the preset screen lock method.
3 Tap the
Fingerprint unlock
switch to activate it.
4 On the locked screen, place your finger on the fingerprint recognition sensor and scan
your fingerprint.
Samsung Pass
Samsung Pass allows you to sign in to your Samsung account, websites, or apps more easily
and securely via your biometric data, such as fingerprints, rather than entering your login
information. Also, Samsung Pass allows you to enter the personal information, such as your
address or payment card information, more easily and quickly via your registered biometric
data.
Register your biometric data to Samsung Pass and set to sign in to supported websites or
apps using the data via Samsung Pass.
•
To use this feature, your device must be connected to a Wi-Fi or mobile network.
•
To use this feature, you must register and sign in to your Samsung account. For
more information, refer to Samsung account.
•
The website sign-in feature is only available for websites that you access via the
Internet
app. Some websites may not support this feature.
•
Registered biometric data and saved payment card information are only saved to
your device and are not synced with other devices or servers.
Settings
159
Registering Samsung Pass
Before using Samsung Pass, register your biometric data to Samsung Pass.
1 On the Settings screen, tap
Biometrics and security
→
Samsung Pass
.
2 Tap
Sign-in
, enter your Samsung account ID and password, and then tap
Sign in
.
3 Agree to the terms and conditions of Samsung Pass.
4 Tap
Fingerprints
and register your fingerprints.
Refer to Fingerprint recognition for more information.
5 Scan your fingerprint and tap
Next
to complete the Samsung Pass registration.
If the
Add Samsung Pass to Home screen
option is ticked, the Samsung Pass icon will be
added on the Home screen.
If the
Use Samsung Pass instead of Samsung account password
option is ticked, you
can use your registered biometric data to verify your identity instead of entering the
Samsung account password.
Verifying the Samsung account password
You can use your registered biometric data to verify your identity instead of entering your
Samsung account password when, for example, you purchase content from
Galaxy Apps
(
Galaxy Store
).
1 On the Settings screen, tap
Biometrics and security
→
Samsung Pass
.
2 Unlock the screen using the preset screen lock method.
3 Tap
→
Settings
→
Samsung account
, and then tap the
Verify with Samsung Pass
switch to activate it.
Settings
160
Using Samsung Pass to sign in to websites
You can use Samsung Pass to easily sign in to websites that support ID and password autofill.
1 Open a website that you want to sign in to.
2 Enter your user name and password, and then tap the website’s sign in button.
3 When a pop-up window asking whether you want to save the sign-in information
appears, tick
Sign in with Samsung Pass
and tap
Remember
.
You can now use the biometric data you registered to Samsung Pass when signing in to
the website.
Using Samsung Pass to sign in to apps
You can use Samsung Pass to easily sign in to apps that support ID and password autofill.
1 Open an app that you want to sign in to.
2 Enter your user name and password, and then tap the app’s sign in button.
3 When a pop-up window asking whether you want to save the sign-in information
appears, tap
Save
.
You can now use the biometric data you registered to Samsung Pass when signing in to
the app.
Settings
161
Managing sign-in information
View the list of websites and apps you have set to use Samsung Pass and manage your sign-in
information.
1 On the Settings screen, tap
Biometrics and security
→
Samsung Pass
.
2 Unlock the screen using the preset screen lock method.
3 Tap
Sign-in
and select a website or app from the list.
4 Tap
Edit
and modify your ID, password, and the website’s or app’s name.
To delete the website or app, tap
Delete
.
Using Samsung Pass with websites and apps
When using websites or apps that support Samsung Pass, you can easily sign in with
Samsung Pass.
To see the list of websites and apps that support Samsung Pass, on the Settings screen, tap
Biometrics and security
→
Samsung Pass
, unlock the screen using your preset screen lock
method, and then tap
→
Partners
. If there are no websites or apps that support Samsung
Pass,
Partners
will not appear.
•
Available websites and apps may vary depending on the region or service provider.
•
Samsung is not responsible for any loss or inconvenience caused by signing in to
websites or apps via Samsung Pass.
Settings
162
Entering your personal information automatically
You can use Samsung Pass to easily enter your address or payment card information on apps
that support autofilling personal information.
1 On the Settings screen, tap
Biometrics and security
→
Samsung Pass
.
2 Unlock the screen using the preset screen lock method.
3 Tap
Autofill forms
and select
Add address
or
Add card
.
4 Enter the information and tap
Save
.
You can now use the biometric data you registered to Samsung Pass when entering the
personal information automatically on supported apps.
Deleting your Samsung Pass data
You can delete your biometric data, sign-in information, and app data registered to Samsung
Pass. Your agreement to the terms and conditions and your Samsung account will remain
active.
1 On the Settings screen, tap
Biometrics and security
→
Samsung Pass
.
2 Unlock the screen using the preset screen lock method.
3 Tap
→
Settings
→
Delete data
→
Delete
.
4 Enter your Samsung account password and tap
OK
.
Your Samsung Pass data will be deleted.
Settings
163
Secure Folder
Secure Folder protects your private content and apps, such as photos and contacts, from
being accessed by others. You can keep your private content and apps secure even when the
device is unlocked.
Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be
transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi
Direct. Attempting to customise the operating system or modifying software will
cause Secure Folder to be automatically locked and inaccessible. Before saving data in
Secure Folder, make sure to back up a copy of the data in another secure location.
Settings
164
Setting up Secure Folder
1 Launch the
Settings
app and tap
Biometrics and security
→
Secure Folder
.
2 Tap
Continue
.
3 Enter your Samsung account ID and password and tap
Sign in
.
4 Select a lock method to use for Secure Folder and follow the on-screen instructions to
complete the setup.
To change the name or icon colour of Secure Folder, tap
→
Customise icon
.
•
When you launch the
Secure Folder
app, you must unlock the app using your
preset lock method.
•
If you forget your Secure Folder unlock code, you can reset it using your Samsung
account. Tap the reset button at the bottom of the locked screen, and enter your
Samsung account password.
Setting auto lock for Secure Folder
Set the device to automatically lock Secure Folder when it is not being used.
1 Launch the
Secure Folder
app and tap
→
Settings
→
Auto lock Secure Folder
.
2 Select a lock option.
To manually lock your Secure Folder, tap
→
Lock
.
Settings
165
Moving content to Secure Folder
Move content, such as photos and contacts, to Secure Folder. The following actions are an
example of moving an image from the default storage to Secure Folder.
1 Launch the
Secure Folder
app and tap
Add files
.
2 Tap
Images
, tick images to move, and then tap
Done
.
3 Tap
Move
.
The selected items will be deleted from the original folder and moved to Secure Folder.
To copy items, tap
Copy
.
The method for moving content may vary depending on the content type.
Moving content from Secure Folder
Move content from Secure Folder to the corresponding app in the default storage. The
following actions are an example of moving an image from Secure Folder to the default
storage.
1 Launch the
Secure Folder
app and tap
Gallery
.
2 Select an image and tap
→
Move out of Secure Folder
.
The selected items will be moved to
Gallery
in the default storage.
Settings
166
Adding apps
Add an app to use in Secure Folder.
1 Launch the
Secure Folder
app and tap
Add apps
.
2 Tick one or more apps installed on the device and tap
Add
.
To install apps from
Play Store
or
Galaxy Apps
(
Galaxy Store
), tap
Download from Play
Store
or
Download from Galaxy Store
.
Removing apps from Secure Folder
Tap and hold an app to delete, and tap
Uninstall
.
Adding accounts
Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure
Folder.
1 Launch the
Secure Folder
app and tap
→
Settings
→
Accounts
→
Add account
.
2 Select an account service.
3 Follow the on-screen instructions to complete the account setup.
Hiding Secure Folder
You can hide the Secure Folder shortcut from the Apps screen.
Launch the
Secure Folder
app, tap
→
Settings
, and then tap the
Show Secure Folder
switch to deactivate it.
Alternatively, drag the status bar downwards to open the notification panel. Then, swipe
downwards on the notification panel and tap
Secure Folder
to deactivate the feature.
Settings
167
Backing up and restoring Secure Folder
Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account
and restore them later.
Backing up data
1 Launch the
Secure Folder
app and tap
→
Settings
→
Backup and restore
.
2 Tap
Add account
and sign in to your Samsung account.
3 Tap
Back up Secure Folder data
.
4 Tick items you want to back up and tap
Back up
.
Data will be backed up to Samsung Cloud.
Restoring data
1 Launch the
Secure Folder
app and tap
→
Settings
→
Backup and restore
.
2 Tap
Restore
.
3 Tap to select a device to restore the data.
4 Select the data types you want to restore and tap
Restore
.
Backed up data will be restored to your device.
Uninstalling Secure Folder
You can uninstall Secure Folder, including the content and apps in it.
Launch the
Secure Folder
app and tap
→
Settings
→
More settings
→
Uninstall
.
To back up content before uninstalling Secure Folder, tick
Move media files out of Secure
Folder
and tap
Uninstall
. To access data backed from Secure Folder, launch the
My Files
app,
and then tap
Internal storage
→
Secure Folder
.
Notes saved in
Samsung Notes
will not be backed up.
Settings
168
Accounts and backup
Options
Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and
manage accounts, such as your Samsung account or Google account, or transfer data to or
from other devices via Smart Switch.
On the Settings screen, tap
Accounts and backup
.
•
Accounts
: Add your Samsung and Google accounts, or other accounts, to sync with.
•
Backup and restore
: Keep your personal information, app data, and settings safe on your
device. You can back up your sensitive information and access it later. You must sign in to
your Google or Samsung account to back up or restore data.
•
Samsung Cloud
: Manage the content that you want to store securely in Samsung Cloud.
Check the usage status of your Samsung Cloud storage, and sync, back up, and restore
your data. Refer to Samsung Cloud for more information.
•
Smart Switch
: Launch Smart Switch and transfer data from your previous device. Refer to
Transferring data from your previous device (Smart Switch) for more information.
Regularly back up your data to a safe location, such as Samsung Cloud or a computer,
so that you can restore it if the data is corrupted or lost due to an unintended factory
data reset.
Settings
169
Samsung Cloud
Back up data from your previous device to Samsung Cloud and restore the data to your
new device. You can also sync data saved in your device with Samsung Cloud and view data
saved on the Samsung Cloud. You must register and sign in to your Samsung account to use
Samsung Cloud. Refer to Samsung account for more information.
Backing up data from your previous device
1 On your previous device, sign in to your Samsung account.
2 Launch the
Settings
app, select the backup option, and back up your data.
•
If your device supports Samsung Cloud, launch the
Settings
app, tap
Accounts
and backup
→
Samsung Cloud
→
Back up this phone
, tick items you want to
back up, and then tap
Back up
to back up your data.
•
The data backup method may vary depending on your model.
•
Some data will not be backed up. To check which data will be backed up, launch
the
Settings
app, tap
Accounts and backup
→
Samsung Cloud
→
Back up this
phone
.
•
To view the backup data for each device in your Samsung Cloud, launch the
Settings
app, tap
Accounts and backup
→
Samsung Cloud
→
Restore data
→
, and then select a device you want.
Settings
170
Restoring data from your previous device
1 On your new device, launch the
Settings
app and tap
Accounts and backup
→
Samsung Cloud
.
2 Tap
Restore data
→
and select a previous device.
3 Tick the data types you want to restore and tap
Restore
.
Syncing data from your device
You can sync data saved in your device, such as images, videos, and events, with Samsung
Cloud and access it from other devices.
1 On your new device, launch the
Settings
app and tap
Accounts and backup
→
Samsung Cloud
.
2 Tap
→
Settings
→
Sync and auto backup settings
→
Sync
.
3 Tap the switches next to the items you want to sync with.
You can check the saved data or change the settings by tapping the
Gallery
,
Other
synced data
, or
Samsung Cloud Drive
.
Google
Configure settings for some features provided by Google.
On the Settings screen, tap
Google
.
Settings
171
Advanced features
Options
Activate advanced features and change the settings that control them.
On the Settings screen, tap
Advanced features
.
Excessive shaking or an impact to the device may cause an unintended input for
some features using sensors.
•
Accessories
: Change the accessory settings.
•
Smart pop-up view
: Select apps to view their notifications via pop-up windows. When
using this feature, you can quickly view the contents via pop-up windows by tapping the
icon on the screen.
This feature is only available in apps that support the Multi window feature.
•
Direct share
: Set the device to display the people you contacted on the sharing options
panel to allow you to share content directly.
•
Reduce animations
: Set the device to reduce certain screen effects if you are sensitive to
animations or screen movement.
•
Motions and gestures
: Activate the motion feature and configure settings.
•
Game Launcher
: Activate the Game Launcher. Refer to Game Launcher for more
information.
•
Dual Messenger
: Install the second app and use two separate accounts for the same
messenger app. Refer to Dual Messenger for more information.
•
Send SOS messages
/
Panic mode
: Set the device to send help messages by pressing the
Power key three times. You can also send sound recordings along with the message to
the recipients.
Settings
172
Dual Messenger
Install the second app and use two separate accounts for the same messenger app.
1 On the Settings screen, tap
Advanced features
→
Dual Messenger
.
Supported apps will appear.
2 Tap the switch of an app to install the second app.
The second app will be installed. The second app’s icon will be displayed with . When
you receive notifications from the second app, the notifications will be displayed with
to distinguish them from the first app’s notifications.
Second app
•
The Dual Messenger feature may not be available depending on the app.
•
Some features of the app may be limited for the second app.
Uninstalling a second app
1 On the Settings screen, tap
Advanced features
→
Dual Messenger
.
2 Tap the switch of the app you want to disable and tap
Disable
or
Uninstall
.
All data related to the second app will be deleted.
If you uninstall the first app, the second app will also be deleted.
Settings
173
Digital wellbeing
View the daily usage history of your device. You can see information such as how long the
screen was on and how many times you opened apps or used certain features. You can also
limit usage time or change the notification settings for each app.
On the Settings screen, tap
Digital wellbeing
.
Number of unlocks
Dashboard
Change the notification settings.
Activate wind down mode.
Number of notifications
The time the screen was on
Settings
174
Setting timers for apps
You can limit the daily usage time for each app by setting a timer. When you reach the limit,
the app will be deactivated and you cannot use it.
1 On the Settings screen, tap
Digital wellbeing
→
Dashboard
.
2 Tap
No timer
next the app you want and set the time.
Activating wind down mode
You can activate wind down mode to reduce eye strain before sleeping and prevent your
sleep from being disturbed.
1 On the Settings screen, tap
Digital wellbeing
→
Wind down
and tap the
Turn on now
switch to activate it.
2 Turn on the switch to activate the feature you want.
•
Greyscale
: Displays colours on the screen as grey tones.
•
Do not disturb
: Set the device to mute incoming calls and notification sounds, except
for allowed exceptions.
3 To set the schedule to activate wind down mode, tap the
Turn on as scheduled
switch to
activate it, tap
Set schedule
, and then set the time.
Settings
175
Device care
The device care feature provides an overview of the status of your device’s battery, storage,
memory, and system security. You can also automatically optimise the device with a tap of
your finger, and ultra data saving mode helps you manage your mobile data usage.
Some features may not be available depending on the region or service provider.
Battery
Storage
Ultra data saving
Security
Memory
Using the quick optimisation feature
On the Settings screen, tap
Device care
→
Fix now
or
Optimise now
.
The quick optimisation feature improves device performance through the following actions.
•
Clearing some memory.
•
Deleting unnecessary files and closing apps running in the background.
•
Managing abnormal battery usage.
•
Scanning for crashed apps and malware.
Settings
176
Battery
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap
Device care
→
Battery
.
•
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
•
You may not receive notifications from some apps that use power saving mode.
Managing battery usage
Select a power mode that suits your device usage purposes.
Tap
Power mode
and select an option.
•
Optimised
: Optimised for a balance between the device’s performance and battery
usage.
•
Medium power saving
: Activate power saving mode to extend the battery’s usage time.
•
Maximum power saving
: In maximum power saving mode, the device decreases battery
consumption by activating night mode and limiting the apps and features available.
Network connections, except for the mobile network, will be deactivated.
You can set the device to charge the battery more quickly. Tap
→
Settings
and tap the
Fast
cable charging
switch to activate it.
Managing battery usage for each app
You can save battery power by preventing apps that are running in the background from
using battery power when they are not being used. Select apps from the apps list and tap the
Put app to sleep
switch to activate the feature. Also, tap
→
Settings
and set up the options
under
App power management
.
Settings
177
Storage
Check the status of the used and available memory.
On the Settings screen, tap
Device care
→
Storage
.
•
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the
memory. The available capacity may change when you update the device.
•
You can view the available capacity of the internal memory in the Specification
section for your device on the Samsung website.
Managing the memory
To delete residual files, such as cache, tap
CLEAN NOW
. To delete files or uninstall apps that
you do not use any more, select a category under
User data
. Then, tick items to select and tap
DELETE
or
Uninstall
.
Memory
On the Settings screen, tap
Device care
→
Memory
.
To speed up your device by stopping apps running in the background, tick apps from the
apps list, and tap
CLEAN NOW
.
Security
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap
Device care
→
Security
→
Scan phone
.
Settings
178
Ultra data saving
Monitor and reduce your mobile data usage by preventing background apps from using the
mobile data connection. You can also use the data compression feature to compress Internet
data, such as images, videos, and webpages, accessed via the mobile network.
•
This feature may not be available depending on the region or service provider.
•
Some webpages or content may not be available when this feature is activated,
depending on the service provider or the mobile network conditions.
On the Settings screen, tap
Device care
→
Ultra data saving
, and then tap the switch to
activate it.
Activate the Samsung Max data
compression feature to
compress Internet data when
using the mobile network.
Select apps that are allowed to
use the mobile data connection
in the background.
View the amount of data used
and saved for the set monitoring
period.
You can change the data usage monitoring period. On the Settings screen, tap
Connections
→
Data usage
→
Billing cycle and data warning
.
Apps
Manage the device’s apps and change their settings. You can view the apps’ usage
information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the Settings screen, tap
Apps
.
Settings
179
General management
Customise your device’s system settings or reset the device.
On the Settings screen, tap
General management
.
•
Language and input
: Select device languages and change settings, such as keyboards
and voice input types. Some options may not be available depending on the selected
language. Refer to Adding device languages for more information.
•
Date and time
: Access and alter the settings to control how the device displays the time
and date.
If the battery remains fully discharged, the time and date is reset.
•
Contact us
: Ask questions or view frequently asked questions. Refer to Samsung
Members for more information.
•
Reset
: Reset your device’s settings or perform a factory data reset. You can reset all your
settings, or only network settings, or accessibility settings. You can also set the device to
restart at a preset time for device optimisation.
Adding device languages
You can add languages to use on your device.
1 On the Settings screen, tap
General management
→
Language and input
→
Language
→
Add language
.
To view all the languages that can be added, tap
→
All languages
.
2 Select a language to add.
3 To set the selected language as the default language, tap
Set as default
. To keep the
current language setting, tap
Keep current
.
The selected language will be added to your languages list. If you changed the default
language, the selected language will be added to the top of the list.
To change the default language from your languages list, drag next to a language
and move it to the top of the list. Then, tap
Apply
. If an app does not support the default
language, the next supported language in the list will be used.
Settings
180
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap
Accessibility
.
•
Screen reader
: Activate Voice Assistant, which provides voice feedback. To view help
information to learn how to use this feature, tap
Tutorial
.
•
Visibility enhancements
: Customise the settings to improve accessibility for visually
impaired users.
•
Hearing enhancements
: Customise the settings to improve accessibility for users with
hearing impairment.
•
Interaction and dexterity
: Customise the settings to improve accessibility for users who
have reduced dexterity.
•
Advanced settings
: Configure settings for Direct access and notification features.
•
Installed services
: View accessibility services installed on the device.
Software update
Update your device’s software via the firmware over-the-air (FOTA) service. You can also
schedule software updates.
On the Settings screen, tap
Software update
.
If emergency software updates are released for your device’s security and to block
new types of security threats, they will be installed automatically without your
agreement.
•
Download and install
: Check for and install updates manually.
•
Auto download over Wi-Fi
: Set the device to download updates automatically when
connected to a Wi-Fi network.
•
Last update
: View information about the last software update.
Security updates information
Security updates are provided to strengthen the security of your device and protect your
personal information. For security updates for your model, visit security.samsungmobile.com.
The website supports only some languages.
Settings
181
User manual
View help information to learn how to use the device and apps or configure important
settings.
On the Settings screen, tap
User manual
.
About phone
Access your device’s information.
On the Settings screen, tap
About phone
.
To change your device’s name, tap
Edit
.
•
Status
: View various device information, such as the SIM card status, Wi-Fi MAC address,
and serial number.
•
Legal information
: View legal information related to the device, such as safety
information and the open source licence.
•
Regulatory information
: Check the regulatory information.
•
Software information
: View the device’s software information, such as its operating
system version and firmware version.
•
Battery information
: View the device’s battery status and information.
182
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
•
Password: When the device lock feature is enabled, you must enter the password you set
for the device.
•
PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
•
PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
•
PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
•
When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
•
You cannot access some options without a subscription. For more information, contact
your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
Appendix
183
The touchscreen responds slowly or improperly
•
If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
•
If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
•
The touchscreen may malfunction in humid conditions or when exposed to water.
•
Restart your device to clear any temporary software bugs.
•
Ensure that your device software is updated to the latest version.
•
If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the
Settings
app and tap
General management
→
Reset
→
Factory data reset
→
Reset
→
Delete all
. Before performing the factory data reset, remember to make backup
copies of all important data stored in the device.
Appendix
184
Calls are not connected
•
Ensure that you have accessed the right cellular network.
•
Ensure that you have not set call barring for the phone number you are dialling.
•
Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
•
Ensure that you are not covering the built-in microphone.
•
Ensure that the microphone is close to your mouth.
•
If using an earphone, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
•
Ensure that you are not blocking the device’s internal antenna.
•
When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
•
When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery icon is empty
Your battery is low. Charge the battery.
Appendix
185
The battery does not charge properly (For Samsung-approved
chargers)
•
Ensure that the charger is connected properly.
•
Visit a Samsung Service Centre and have the battery replaced.
The battery depletes faster than when first purchased
•
When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
•
Battery consumption will increase when you use certain features or apps, such as GPS,
games, or the Internet.
•
The battery is consumable and the useful charge will get shorter over time.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
•
Charge the battery.
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
•
The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
•
If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Appendix
186
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
•
Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com.
•
Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
•
Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Bluetooth is not working well
If another Bluetooth device is not located or there are connection problems or performance
malfunctions, try the following:
•
Ensure that the device you wish to connect with is ready to be scanned or connected to.
•
Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
•
On your device, launch the
Settings
app, tap
Connections
, and then tap the
Bluetooth
switch to re-activate it.
•
On your device, launch the
Settings
app, tap
General management
→
Reset
→
Reset
network settings
→
Reset settings
→
Reset
to reset network settings. You may lose
registered information when performing the reset.
If the tips above do not solve the problem, contact a Samsung Service Centre.
Appendix
187
A connection is not established when you connect the device to a
computer
•
Ensure that the USB cable you are using is compatible with your device.
•
Ensure that you have the proper driver installed and updated on your computer.
•
If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
A small gap appears around the outside of the device case
•
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
•
Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the device care feature or manually delete
unused apps or files to free up storage space.
Appendix
188
The Apps button does not appear on the Home screen
Without using the Apps button, you can open the Apps screen by swiping upwards or
downwards on the Home screen. To display the Apps button at the bottom of the Home
screen, launch the
Settings
app, tap
Display
→
Home screen
, and then tap the
Apps button
switch to activate it.
The Home button does not appear
The navigation bar containing the Home button may disappear while using certain apps or
features. To view the navigation bar, drag upwards from the bottom of the screen.
The screen brightness adjustment bar does not appear on the
notification panel
Open the notification panel by dragging the status bar downwards, and then drag the
notification panel downwards. Tap next to the brightness adjustment bar and tap the
Show control on top
switch to activate it.
Samsung Cloud does not work
•
Ensure that you are connected to a network properly.
•
During a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.
Appendix
189
Removing the battery
•
To remove the battery, contact an authorised service centre. To obtain battery
removal instructions, please visit www.samsung.com/global/ecodesign_energy.
•
For your safety, you must not attempt to remove the battery. If the battery is not
properly removed, it may lead to damage to the battery and device, cause personal
injury, and/or result in the device being unsafe.
•
Samsung does not accept liability for any damage or loss (whether in contract or tort,
including negligence) which may arise from failure to precisely follow these warnings and
instructions, other than death or personal injury caused by Samsung’s negligence.
Copyright
Copyright © 2019 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.
Trademarks
•
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
•
Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
•
Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are
registered trademarks of the Wi-Fi Alliance.
•
Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the
double-D symbol are trademarks of Dolby Laboratories.
•
All other trademarks and copyrights are the property of their respective owners.