Table of Contents
- Basics
- Read me first
- Package contents
- Device layout
- Battery
- SIM or USIM card (microSIM card)
- Memory card (microSD card)
- Attaching a hand strap
- Turning the device on and off
- Touchscreen
- Home screen
- Lock screen
- Notification panel
- Entering text
- Screen capture
- Opening apps
- Samsung account
- Transferring data from your previous device
- Device and data management
- Applications
- Settings
- Introduction
- Wi-Fi
- Bluetooth
- Flight mode
- Mobile hotspot and tethering
- Data usage
- Mobile networks
- NFC and payment
- More connection settings
- Smart Manager
- Applications
- Sounds and vibration
- Notifications
- Do not disturb
- Display
- Advanced features
- Wallpaper
- Home screen
- Lock screen and security
- Privacy
- Accessibility
- Accounts
- Backup and reset
- Active key
- Language and input
- Battery
- Storage
- Date and time
- User manual
- About device
- Appendix
Samsung SM-G389F User Manual
Displayed below is the user manual for SM-G389F by Samsung which is a product in the Smartphones category. This manual has pages.
Related Manuals
2
Table of Contents
Basics
4 Read me first
7 Package contents
8 Device layout
10 Battery
16 SIM or USIM card (microSIM card)
17 Memory card (microSD card)
19 Attaching a hand strap
20 Turning the device on and off
20 Touchscreen
23 Home screen
29 Lock screen
31 Notification panel
32 Entering text
34 Screen capture
34 Opening apps
34 Samsung account
36 Transferring data from your previous
device
38 Device and data management
Applications
41 Installing or uninstalling apps
43 Phone
47 Contacts
49 Messages
51 Internet
53 Email
54 Camera
60 Gallery
62 S Planner
63 Voice Recorder
64 My Files
65 Memo
65 Clock
67 Calculator
68 Radio
69 Google apps
Settings
71 Introduction
71 Wi-Fi
73 Bluetooth
75 Flight mode
75 Mobile hotspot and tethering
76 Data usage
77 Mobile networks
77 NFC and payment
80 More connection settings
81 Smart Manager
83 Applications
83 Sounds and vibration
84 Notifications
84 Do not disturb
85 Display
4
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
•
Depending on the region, you can view the regulatory information on the device. To view
the information, tap
Apps
→
Settings
→
About device
→
Regulatory information
.
Basics
5
Maintaining water and dust resistance
Your device supports water- and dust-resistance. Follow these tips carefully to maintain the
water- and dust-resistance of your device. Failure to do so may result in damage to your
device.
•
Do not immerse the device in water deeper than 1 m and keep it submerged for more
than 30 minutes.
•
Ensure that the back cover is tightly closed. Otherwise, it may not provide protection
from water and dust.
•
Do not expose the device to water moving with force, such as running water from taps,
ocean waves, or waterfalls.
•
Do not open the device’s covers when the device is in water or in very humid places, such
as swimming pools or bathrooms.
•
Do not open the back cover using wet hands or when the device is wet.
•
The rubber seal fitted to the back cover is an important component of the device. Take
care when opening and closing the back cover to avoid damaging the rubber seal. Also,
ensure that the rubber seal is free from debris, such as sand or dust to prevent damage to
the device.
•
If the device is exposed to clean water, dry it thoroughly with a clean, soft cloth. If the
device is exposed to other liquids, rinse it with clean water and dry it thoroughly with a
clean, soft cloth. If you do not follow these instructions, the device’s performance and
appearance may be affected.
•
The back cover may be loosened if the device is dropped or receives an impact. Ensure
that all the covers are properly aligned and tightly closed.
•
If the device has been immersed in water or the microphone, speaker, or receiver is
wet, sound may not be heard clearly during a call. Wipe the device with a dry cloth or dry
it thoroughly before using it.
Basics
6
•
The water-resistant design of the device causes it to vibrate slightly in certain conditions.
Vibrations in these conditions, such as when the volume level is high, are normal and do
not affect the device’s performance.
•
The touchscreen and other features may not work properly if the device is used in water.
•
Your device has been tested in a controlled environment and certified to be water-
and dust-resistant in specific situations (meets requirements of classification IP67 as
described by the international standard IEC 60529-Degrees of Protection provided
by Enclosures [IP Code]; test conditions: 15-35°C, 86-106 kPa, 1 metre, 30 minutes).
Despite this classification, it is still possible for your device to be damaged in certain
situations.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Basics
7
Package contents
Check the product box for the following items:
•
Device
•
Battery
•
Quick start guide
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
Basics
8
Device layout
Microphone
Touchscreen
Receiver
Headset jack
Multipurpose jack
Home key
Recents key
Power key
Front camera
Back key
Proximity sensor
Volume key
Active key
NFC antenna (on the
battery)
Loud speaker
Rear camera
Flash
Main antenna
Back cover
GPS antenna
Basics
9
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
Keys
Key Function
Power
•
Press and hold to turn the device on or off.
•
Press to turn on or lock the screen.
Recents
•
Press to open the list of recent apps.
Home
•
Press to turn on the screen while the screen is locked.
•
Press to return to the Home screen.
•
Press and hold to launch
Google
.
Back
•
Press to return to the previous screen.
•
Press and hold to access additional options for the current
screen.
Active
•
Press or press and hold to launch preset apps.
•
Press to take a photo in camera mode.
Volume
•
Press to adjust the device volume.
Basics
10
Battery
Installing the battery
1 Remove the back cover.
Be careful not to damage your fingernails when you remove the back cover.
Do not bend or twist the back cover excessively. Doing so may damage the cover.
2 Insert the battery with the battery’s gold-coloured contacts properly aligned with the
device’s contacts.
1
2
Basics
11
3 Replace the back cover.
Press
Align
1
2
Ensure that the back cover is closed tightly to prevent water and dust from entering
the device. Open or loose back cover may allow water and dust to enter the device
and cause damage.
Removing the battery
1 Remove the back cover.
2 Pull out the battery.
Basics
12
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
1 Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable
into the multipurpose jack.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
2 Plug the USB power adaptor into an electric socket.
Basics
13
3 After fully charging, disconnect the device from the charger. First unplug the charger
from the device, and then unplug it from the electric socket.
Do not remove the battery before removing the charger. This may damage the
device.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
Viewing the remaining charging time
While charging, open the Home screen and tap
Apps
→
Settings
→
Battery
.
The actual charging time may vary depending on the status of your device and the
charging conditions. The remaining charging time may not be displayed when you
charge the device in very cold or very hot conditions.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the Smart manager.
•
When you are not using the device, switch to sleep mode by pressing the Power key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate the Wi-Fi feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced, such as emails.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Basics
14
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
Basics
15
Power saving mode
Save the battery power by limiting the device’s functions.
On the Home screen, tap
Apps
→
Settings
→
Battery
→
Power saving mode
, and then tap
the switch to activate it.
To automatically activate power saving mode when the remaining battery power reaches the
preset level, tap
Start power saving
and select an option.
Ultra power saving mode
Use this mode to extend the device’s battery power. In ultra power saving mode, the device
performs the following:
•
Restricts the available apps to essential and selected apps only.
•
Deactivates the mobile data connection when the screen turns off.
•
Deactivates the Wi-Fi and Bluetooth features.
On the Home screen, tap
Apps
→
Settings
→
Battery
→
Ultra power saving mode
, and
then tap the switch to activate it.
To deactivate ultra power saving mode, tap
MORE
→
Disable Ultra power saving mode
.
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
Basics
16
SIM or USIM card (microSIM card)
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
•
Only microSIM cards work with the device.
•
Some LTE services may not be available depending on the service provider. For
more information about service availability, contact your service provider.
1 Remove the back cover and battery.
2 Insert the SIM or USIM card with the gold-coloured contacts facing downwards.
•
Do not insert a memory card into the SIM card slot. If a memory card happens to
be lodged in the SIM card slot, take the device to a Samsung Service Centre to
remove the memory card.
•
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
3 Replace the battery and back cover.
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17
Removing the SIM or USIM card
1 Remove the back cover and battery.
2 Pull out the SIM or USIM card.
Memory card (microSD card)
Installing a memory card
Your device accepts memory cards with maximum capacities of 128 GB. Depending on the
memory card manufacturer and type, some memory cards may not be compatible with your
device.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device asks to reformat the
memory card.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
→
SD card
folder.
Basics
18
1 Remove the back cover and battery.
2 Insert a memory card with the gold-coloured contacts facing downwards.
3 Replace the battery and back cover.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
On the Home screen, tap
Apps
→
Settings
→
Storage
→
SD card
→
Unmount
.
1 Remove the back cover and battery.
2 Pull out the memory card.
3 Replace the battery and back cover.
Do not remove the memory card while the device is transferring or accessing
information. Doing so can cause data to be lost or corrupted or damage to the
memory card or device. Samsung is not responsible for losses that result from the
misuse of damaged memory cards, including the loss of data.
Basics
19
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
On the Home screen, tap
Apps
→
Settings
→
Storage
→
SD card
→
Format
→
FORMAT
.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
Attaching a hand strap
1 Remove the back cover.
2 Slide a hand strap through the slot and hook it over the small projection.
3 Replace the back cover.
Basics
20
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the on-
screen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
Power off
.
•
If your device is frozen and unresponsive, press and hold the Power key and the
Volume Down key simultaneously for more than 7 seconds to restart it.
•
Follow all posted warnings and directions from authorised personnel in areas
where the use of wireless devices is restricted, such as aeroplanes and hospitals.
Touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
•
Leaving the touchscreen idle for extended periods may result in afterimages
(screen burn-in) or ghosting. Turn off the touchscreen when you do not use the
device.
•
It is recommended to use fingers when you use the touchscreen.
Basics
21
Tapping
To open an app, to select a menu item, to press an on-screen button, or to enter a character
using the keyboard on the screen, tap it with your finger.
Tapping and holding
Tap and hold an item or the screen for more than 2 seconds to access available options.
Dragging
To move an item, tap and hold it and drag it to the target position.
Basics
22
Double-tapping
Double-tap on a webpage or image to zoom in. Double-tap again to return.
Swiping
Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe
upwards or downwards to scroll through a webpage or a list of items, such as contacts.
Spreading and pinching
Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
Basics
23
Home screen
Home screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
To view other panels, swipe to the left or right.
The Home screen may appear differently depending on the region or service
provider.
A widget
An app A folder
Screen indicators
Favourite apps Apps screen icon
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24
Home screen options
On the Home screen, tap
Apps
→
Settings
→
Home screen
to access the available options.
Alternatively, on the Home screen, tap and hold an empty area. Customise the Home screen
by adding, deleting, or rearranging Home screen panels. You can also set the Home screen
wallpaper, add widgets to the Home screen, and more.
•
Wallpapers
: Change the wallpaper settings for the Home screen and the locked screen.
•
Widgets
: Add widgets to the Home screen. Widgets are small apps that launch specific
app functions to provide information and convenient access on your Home screen.
Adding items
Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen.
To add widgets, tap and hold an empty area on the Home screen, tap
Widgets
, tap and hold a
widget, and then drag it to the Home screen.
Basics
25
Moving items
Tap and hold an item on the Home screen, and then drag it to a new location.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
To move the item to another panel, drag it to the side of the screen.
To move an item more easily, tap and hold an item, and drag it to
Move Apps
at the top of
the screen. The item will move to the panel at the top of the screen. Swipe to the left or right
to move to another panel and drag the item to a new location.
Removing items
Tap and hold an item, and then drag it to
Remove
at the top of the screen.
Creating folders
Create folders and gather similar applications to quickly access and launch apps.
1 On the Home screen, tap and hold an app, and then drag it over another app.
2 Drop the app when a folder frame appears around the apps.
A new folder containing the selected apps will be created.
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26
3 Tap
Enter folder name.
and enter a folder name.
To change the folder colour, tap .
To add more apps to the folder, tap , tick the apps, and then tap
ADD
. You can also add
an app by dragging it to the folder on the Home screen.
To move apps from a folder to the Home screen, tap the folder, and then drag an app to the
Home screen.
To delete apps in a folder, tap the folder, and then drag the app you want to delete to
Remove
at the top of the screen.
Managing panels
On the Home screen, tap and hold an empty area to add, move, or remove a panel.
To add a panel, swipe to the left, and then tap .
To move a panel, tap and hold a panel preview, and then drag it to a new location.
To remove a panel, tap and hold a panel preview, and then drag it to
Remove
at the top of
the screen.
To set a panel as the main Home screen, tap .
Apps screen
The Apps screen displays icons for all apps, including newly installed apps.
On the Home screen, tap
Apps
to open the Apps screen. To view other panels, swipe to the
left or right.
Moving items
This feature may not be available depending on the region or service provider.
On the Apps screen, tap
EDIT
. Tap and hold an item and drag it to a new location.
To move the item to another panel, drag it to the side of the screen.
Basics
27
Creating folders
Create folders and gather similar applications to quickly access and launch apps you want.
This feature may not be available depending on the region or service provider.
1 On the Apps screen, tap
EDIT
.
2 Tap and hold an app, and then drag it over another app.
3 Drop the app when a folder frame appears around the apps.
A new folder containing the selected apps will be created.
4 Tap
Enter folder name.
and enter a folder name.
To change the folder colour, tap .
To add more apps to the folder, tap , tick the apps, and then tap
ADD
. You can also add
an app by dragging it to the folder on the Apps screen.
To delete a folder, select a folder with . Only the folder will be deleted. The folder’s apps will
be relocated to the Apps screen.
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28
Rearranging items
You can rearrange items in alphabetical order on the Apps screen.
On the Apps screen, tap
A-Z
→
SAVE
.
Searching for items
You can search for items on the Apps screen.
On the Apps screen, tap
SEARCH
and enter characters. The device will search for and display
the items containing the characters you entered.
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
Icon Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
/ LTE network connected
Wi-Fi connected
Bluetooth feature activated
GPS activated
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29
Icon Meaning
Call in progress
Missed call
New text or multimedia message
Alarm activated
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery power level
Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
The screen is locked with
Swipe
, the default screen lock method.
Press the Power key or the Home key and swipe in any direction to unlock the screen.
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30
To change the screen lock method, on the Apps screen, tap
Settings
→
Lock screen and
security
→
Screen lock type
, and then select a method.
When you set a pattern, PIN, or password for the screen lock method, you can protect your
personal information by preventing others from accessing your device. After setting the
screen lock method, the device will require an unlock code whenever unlocking it.
•
Swipe
: Swipe in any direction on the screen to unlock it.
•
Pattern
: Draw a pattern with four or more dots to unlock the screen.
•
PIN
: Enter a PIN with at least four numbers to unlock the screen.
•
Password
: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
•
None
: Do not set a screen lock method.
•
If the unlock code is forgotten, take the device to a Samsung Service Centre to
reset it.
•
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. On the Apps screen,
tap
Settings
→
Lock screen and security
→
Secure lock settings
and tap the
Auto factory reset
switch to activate it.
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31
Notification panel
Using the notification panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can use the following functions on the notification panel.
View more quick setting buttons.
Launch Settings.
Tap a notification and perform
various actions. Clear all notifications.
Maximise brightness for better
visibility in bright conditions.
Adjust the brightness.
Quick setting buttons
Access the notification settings.
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32
Using quick setting buttons
Tap quick setting buttons to activate some features. Swipe to the left or right on the buttons
area, or tap to view more buttons. To view more detailed settings, tap and hold a button.
To rearrange buttons, tap
→
EDIT
, tap and hold a button, and then drag it to another
location.
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send messages, create memos, and
more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Break to the next line.
Delete a preceding character.
Enter punctuation marks.
Enter uppercase. For all caps, tap
it twice.
Change the keyboard settings. Enter a space.
Changing the input language
Tap
→
Add input languages
, and then select the languages to use. When you select two
or more languages, you can switch between the input languages by swiping to the left or
right on the space key.
Changing the keyboard layout
Tap , select a language under
Languages and types
, and then select a keyboard layout to
use.
On
3x4 keyboard
, a key has three or four characters. To enter a character, tap the
corresponding key repeatedly until the desired character appears.
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33
Additional keyboard functions
Tap and hold to use various functions. Other icons may appear instead of the icon
depending on the last function that was used.
•
: Enter text by voice.
Open the keyboard.
Start or pause entering text by
voice.
•
: Enter emoticons.
•
: Change the keyboard settings.
Copying and pasting
1 Tap and hold over text.
2 Drag or to select the desired text, or tap
Select all
to select all text.
3 Tap
Copy
or
Cut
.
The selected text is copied to the clipboard.
4 Tap and hold where the text is to be inserted and tap
Paste
.
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34
Screen capture
Capture a screenshot while using the device.
Capturing screenshots
Press and hold the Home key and the Power key simultaneously. You can view captured
images in
Gallery
.
Opening apps
On the Home screen or the Apps screen, select an app icon to open it.
To open an app from the list of recently used apps, press the Recents key and select a recent
app window.
Closing an app
Press the Recents key and drag a recent app window to the left or right to close it. To close all
running apps, tap
CLOSE ALL
.
Samsung account
Introduction
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can use apps provided by Samsung, without
signing in to your account.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, open the Apps screen
and tap
Settings
→
Accounts
→
Samsung account
→
Help
.
Basics
35
Registering your Samsung account
Registering a new Samsung account
If you do not have a Samsung account, you should create one.
1 On the Apps screen, tap
Settings
→
Accounts
→
Add account
.
2 Tap
Samsung account
→
CREATE ACCOUNT
.
3 Follow the on-screen instructions to complete creating your account.
Registering an existing Samsung account
If you already have a Samsung account, register it to the device.
1 On the Apps screen, tap
Settings
→
Accounts
→
Add account
.
2 Tap
Samsung account
.
3 Enter your email address and password, and then tap
SIGN IN
.
If you forget your account information, tap
Forgotten your ID or password?
You can find
your account information when you enter the required information and security code
displayed that is on the screen.
Removing your Samsung account
When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.
1 On the Apps screen, tap
Settings
→
Accounts
.
2 Tap
Samsung account
and tap the account to remove.
3 Tap
MORE
→
Remove account
→
REMOVE ACCOUNT
.
4 Enter your Samsung account password and tap
CONFIRM
.
5 Tap
REMOVE ACCOUNT
.
Basics
36
Transferring data from your previous device
You can transfer data from a previous device to your device via Samsung Smart Switch.
The following versions of Samsung Smart Switch are available.
•
Mobile version: Transfer data between mobile devices. You can download the app from
Galaxy Apps
or
Play Store
.
•
Computer version: Transfer data between your device and a computer. You can download
the app from www.samsung.com/smartswitch.
•
Samsung Smart Switch is not supported on some devices or computers.
•
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
Transferring data wirelessly
Transfer data from your previous device to your device.
1 On both devices, download and install Smart Switch from
Galaxy Apps
or
Play Store
.
2 Place the devices near each other.
Basics
37
3 Launch
Smart Switch
on both devices.
4 On your device, select the previous device type from the list and tap
START
.
5 Follow the on-screen instructions to transfer data from your previous device.
Transferring backup data from a computer
Back up data from your previous device to a computer and import the data to your device.
1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2 On the computer, launch Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.
3 Connect your previous device to the computer using the USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5 Connect your device to the computer using the USB cable.
6 On the computer, follow the on-screen instructions to transfer data to your device.
Basics
38
Device and data management
Connecting the device to a computer for data transfer
Move audio, video, image, or other types of files from the device to the computer, or vice
versa.
Do not disconnect the USB cable from the device when you are transferring files.
Doing so may cause data loss or device damage.
The devices may not connect properly if they are connected via a USB hub. Directly
connect the device to the computer’s USB port.
1 Connect the device to the computer using the USB cable.
2 Open the notification panel, and then tap
USB for file transfer
→
Transferring media
files
.
If the computer cannot recognise your device, tap
Transferring images
.
3 Tap
ALLOW
to permit the computer to access your device’s data.
When the computer recognises your device, the device will appear in My PC.
4 Transfer files between your device and the computer.
Updating the device
The device can be updated to the latest software.
Updating over the air
The device can be directly updated to the latest software by the firmware over-the-air (FOTA)
service.
On the Apps screen, tap
Settings
→
About device
→
Download updates manually
.
When you tap the
Download update automatically
switch to activate it, updates will
be downloaded when the device is connected to a Wi-Fi network.
Basics
39
Updating with Smart Switch
Connect the device to a computer and update the device to the latest software.
1 On the computer, visit www.samsung.com/smartswitch to download and install Smart
Switch.
2 On the computer, launch Smart Switch.
3 Connect the device to the computer using a USB cable.
4 If a software update is available, follow the on-screen instructions to update the device.
•
Do not turn off the computer or disconnect the USB cable while the device is
updating.
•
While updating the device, do not connect other media devices to the computer.
Doing so may interfere with the update process. Before updating, disconnect all
other media devices from the computer.
Backing up and restoring data
Keep your personal information, app data, and settings safe on your device. You can back
up your sensitive information to a backup account and access it later. You must sign in to
your Google or Samsung account to back up or restore data. Refer to Samsung account and
Accounts for more information.
Using a Samsung account
On the Apps screen, tap
Settings
→
Backup and reset
→
Back up my data
for the Samsung
account, tap the switches next to the items you want to back up to activate them, and then
tap
BACK UP NOW
.
To set the device to automatically back up data, tap the
Auto back up
switch to activate it.
To restore data using a Samsung account, tap
Restore
. Current data will be deleted from the
device to restore the selected items.
Basics
40
Using a Google account
On the Apps screen, tap
Settings
→
Backup and reset
→
Back up my data
for the Google
account, and then tap the switch to activate it. Tap
Backup account
and select an account as
the backup account.
To restore data using a Google account, tap the
Automatic restore
switch to activate it. When
you reinstall apps, backed up settings and data will be restored.
Performing a data reset
Delete all settings and data on the device. Before performing a factory data reset, ensure you
back up all important data stored on the device. Refer to Backing up and restoring data for
more information.
On the Apps screen, tap
Settings
→
Backup and reset
→
Factory data reset
→
RESET
DEVICE
→
ERASE EVERYTHING
. The device automatically restarts.
41
Applications
Installing or uninstalling apps
Galaxy Apps
Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.
Tap
Galaxy Apps
on the Apps screen.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap
SEARCH
to search for a keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
MORE
→
Settings
→
Auto update apps
,
and then select an option.
Play Store
Purchase and download apps.
Tap
Play Store
on the Apps screen.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
Settings
→
Auto-update apps
, and
then select an option.
Applications
42
Managing apps
Uninstalling or disabling apps
On the Apps screen, tap
EDIT
. The icon appears on the apps that you can disable or
uninstall. Select an app and tap
DISABLE
or
OK
. Alternatively, on the Apps screen, tap
Settings
→
Applications
→
Application manager
, select an app, and then tap
DISABLE
or
UNINSTALL
.
•
DISABLE
: Disable selected default apps that cannot be uninstalled from the device.
•
UNINSTALL
: Uninstall downloaded apps.
Enabling apps
On the Apps screen, tap
Settings
→
Applications
→
Application manager
→
→
Disabled
, select an app, and then tap
ENABLE
.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap
ALLOW
on the pop-up window to grant permissions to
the app.
To view your app permission settings, open the Apps screen and tap
Settings
→
Applications
→
Application manager
. Select an app and tap
Permissions
. You can view the
app’s permissions list and change its permissions.
To view or change app permission settings by permission category, open the Apps screen,
tap
Settings
→
Privacy
→
App permissions
. Select an item and tap the switches next to
apps to grant permissions.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
Applications
43
Phone
Introduction
Make or answer voice and video calls.
Making calls
1 Tap
Phone
on the Apps screen.
2 Enter a phone number.
If the keypad does not appear on the screen, tap to open the keypad.
3 Tap to make a voice call, or tap to make a video call.
Add the number to the contacts
list.
Preview the phone number.
Hide the keypad.
Delete a preceding character.
Access additional options.
Applications
44
Using speed dial
Set speed dial numbers to quickly make calls.
To set a number to speed dial, tap
MORE
→
Speed dial
, select a speed dial number, and then
select a contact.
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.
Making calls from the locked screen
On the locked screen, drag outside the large circle.
Making calls from call logs or contacts list
Tap
LOG
or
CONTACTS
, and then swipe to the right on a contact or a phone number to make
a call.
Making an international call
1 Tap to open the keypad if the keypad does not appear on the screen.
2 Tap and hold 0 until the + sign appears.
3 Enter the country code, area code, and phone number, and then tap .
Applications
45
Receiving calls
Answering a call
When a call comes in, drag outside the large circle.
Rejecting a call
When a call comes in, drag outside the large circle.
To send a message when rejecting an incoming call, drag the reject message bar upwards.
To create various rejection messages, open the Apps screen, tap
Phone
→
MORE
→
Settings
→
Call blocking
→
Call-reject messages
, enter a message, and then tap .
Missed calls
If a call is missed, the icon appears on the status bar. Open the notification panel to view
the list of missed calls. Alternatively, on the Apps screen, tap
Phone
→
LOG
to view missed
calls.
Blocking phone numbers
Block calls from specific numbers added to your block list.
1 On the Apps screen, tap
Phone
→
MORE
→
Settings
→
Call blocking
→
Block list
.
2 Tap
LOG
or
CONTACTS
to select contacts and tap .
To manually enter a number, tap
Enter phone number
, and then enter a phone number.
When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
Block anonymous calls
switch to activate the feature.
Applications
46
Options during calls
During a voice call
The following actions are available:
•
HOLD
: Hold a call. Tap
RESUME CALL
to retrieve the held call.
•
Add call
: Dial a second call.
•
Extra volume
: Increase the volume.
•
Bluetooth
: Switch to a Bluetooth headset if it is connected to the device.
•
Speaker
: Activate or deactivate the speakerphone. When using the speakerphone, speak
into the microphone at the top of the device and keep the device away from your ears.
•
Keypad
/
Hide
: Open or close the keypad.
•
Mute
: Turn off the microphone so that the other party cannot hear you.
•
Email
: Send an email.
•
Message
: Send a message.
•
Internet
: Browse webpages.
•
Contacts
: Open the contacts list.
•
S Planner
: Open the calendar.
•
Memo
: Create a memo.
•
: End the current call.
During a video call
Tap the screen to use the following options:
•
MORE
: Access additional options.
•
Switch
: Switch between the front and rear cameras.
•
: End the current call.
•
Mute
: Turn off the microphone so that the other party cannot hear you.
Applications
47
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating contacts manually
1 Tap
Contacts
on the Apps screen.
2 Tap and select a storage location.
3 Enter contact information.
•
: Add an image.
•
/ : Add or delete a contact field.
4 Tap
SAVE
.
To add a phone number to the contacts list from the keypad, open the Apps screen and tap
Phone
. If the keypad does not appear on the screen, tap to open the keypad. Enter the
number and tap
Add to Contacts
.
To add a phone number to the contacts list from received calls, open the Apps screen and tap
Phone
→
LOG
→
a contact.
Importing contacts
Import contacts from storage services to your device.
On the Apps screen, tap
Contacts
→
MORE
→
Settings
→
Import/Export contacts
→
IMPORT
and select an import option.
Applications
48
Searching for contacts
On the Apps screen, tap
Contacts
.
Use one of the following search methods:
•
Scroll up or down the contacts list.
•
Drag a finger along the index at the right side of the contacts list to scroll through it
quickly.
•
Tap the search field at the top of the contacts list and enter search criteria.
Once a contact is selected, take one of the following actions:
•
: Add to favourite contacts.
•
/ : Make a voice or video call.
•
: Compose a message.
•
: Compose an email.
Sharing contacts
You can share contacts with others by using various sharing options.
1 Tap
Contacts
on the Apps screen.
2 Tap
MORE
→
Share
.
3 Tick contacts and tap
SHARE
.
4 Select a sharing method.
Applications
49
Messages
Introduction
Send and view messages by conversation.
Sending messages
You may incur additional charges for sending messages when you are roaming.
1 Tap
Messages
on the Apps screen.
2 Tap .
3 Add recipients and enter a message.
Access additional options.
Enter a message.
Select contacts from the
contacts list.
Enter emoticons.
Enter recipients.
Attach files. Send the message.
4 Tap
SEND
to send the message.
Applications
50
Viewing messages
Messages are grouped into message threads by contact.
You may incur additional charges for receiving messages when you are roaming.
1 Tap
Messages
on the Apps screen.
2 On the messages list, select a contact.
3 View your conversation.
Blocking unwanted messages
Block messages from specific numbers or messages that contain phrases added to your block
list.
1 Tap
Messages
on the Apps screen.
2 Tap
MORE
→
Settings
→
Block messages
.
3 Tap
Block list
.
To add phrases to block, tap
Blocked phrases
.
4 Tap
INBOX
or
CONTACTS
to select contacts and tap .
To manually enter a number, tap
Enter number
, and then enter a phone number.
When you receive messages from the blocked numbers or messages including blocked
phrases, you will not be notified. To view blocked messages, tap
MORE
→
Settings
→
Block
messages
→
Blocked messages
.
Applications
51
Setting the message notification
You can change notification sound, display options, and more.
1 Tap
Messages
on the Apps screen.
2 Tap
MORE
→
Settings
→
Notifications
, and then tap the switch to activate it.
3 Change the notification settings.
•
Notification sound
: Change the notification sound.
•
Vibrate
: Set the device to vibrate when you receive messages.
•
Pop-up display
: Set the device to display messages in pop-up windows.
•
Preview message
: Set the device to display message content on the locked screen
and in pop-up windows.
Setting a message reminder
You can set an alert at an interval to let you know that you have unchecked notifications.
If this feature is not activated, open the Apps screen, tap
Settings
→
Accessibility
→
Notification reminder
, and then tap the switch to activate it. Then, tap the
Messages
switch
to activate it.
Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
Browsing webpages
1 Tap
Internet
on the Apps screen.
2 Tap the address field.
Applications
52
3 Enter the web address or a keyword, and then tap
Go
.
To view the toolbars, drag your finger downwards slightly on the screen.
Open the homepage.
Move to the previously visited
page.
Open the browser's tab
manager.
Access additional options.
Refresh the current webpage.
View your bookmarks, saved
webpages, and recent browsing
history.
Using secret mode
In secret mode, you can separately save and manage open tabs, bookmarks, and saved pages.
You can lock secret mode using a password.
Activating secret mode
In the toolbar at the bottom of the screen, tap
Tabs
→
ENABLE SECRET
. If you are using this
feature for the first time, set whether to use a password for secret mode.
In secret mode, you cannot use some features, such as screen capture.
In secret mode, the device will change the colour of the toolbars.
Applications
53
Changing security settings
You can change your password.
Tap
MORE
→
Settings
→
Privacy
→
Secret mode security
→
Change password
.
Deactivating secret mode
In the toolbar at the bottom of the screen, tap
Tabs
→
DISABLE SECRET
. Alternatively, close
the Internet app.
Email
Setting up email accounts
Set up an email account when opening
Email
for the first time.
1 Tap
Email
on the Apps screen.
2 Enter the email address and password, and then tap
SIGN IN
.
To manually register a company email account, tap
MANUAL SETUP
.
3 Follow the on-screen instructions to complete the setup.
To set up another email account, tap
MORE
→
Settings
→
Add account
.
If you have more than one email account, you can set one as the default account. Tap
MORE
→
Settings
→
MORE
→
Set default account
.
Sending emails
1 Tap to compose an email.
2 Add recipients and enter an email text.
3 Tap
SEND
to send the mail.
Applications
54
Reading emails
When
Email
is open, the device will automatically retrieve new emails. To manually retrieve
emails, swipe downwards on the screen.
Tap an email on the screen to read it.
If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,
tap
MORE
→
Settings
→
your account name, and then tap the
Sync account
switch
to activate it.
Camera
Introduction
Take photos and record videos using various modes and settings.
Basic shooting
You can take photos or record videos. View your photos and videos in
Gallery
.
Tap
Camera
on the Apps screen.
Camera etiquette
•
Do not take photos or record videos of other people without their permission.
•
Do not take photos or record videos where legally prohibited.
•
Do not take photos or record videos in places where you may violate other people’s
privacy.
Taking photos or recording videos
1 Tap the image on the preview screen where the camera should focus.
2 Tap to take a photo or tap to record a video. To take a series of photos, tap and
hold .
•
Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
•
To change the focus while recording a video, tap where you want to focus.
Applications
55
Camera settings
Hide or show the
setting icons.
Quick settings
Record a video.
Take a photo.
Switch between the
front and rear
cameras.
Shooting modes
Preview thumbnail
Current mode
On the preview screen, swipe to the right to access the list of shooting modes. Or, swipe to
the left to view photos and videos you have captured.
•
The preview screen may vary depending on the shooting mode and which camera
is being used.
•
The camera automatically shuts off when unused.
•
Make sure that the lens is clean. Otherwise, the device may not work properly in
some modes that require high resolutions.
•
The front camera features a wide-angle lens. Minor distortion may occur in wide-
angle photos and does not indicate device performance problems.
•
The maximum recording time may reduce when you record video at high
resolution.
Launching Camera on the locked screen
To quickly take photos, launch
Camera
on the locked screen.
On the locked screen, drag outside the large circle.
•
This feature may not be available depending on the region or service provider.
•
Some camera features are not available when you launch
Camera
from the locked
screen while the security features are activated.
Applications
56
Launching Camera quickly
Press the Home key twice quickly to launch
Camera
.
Some camera features are not available when you launch
Camera
from the locked
screen or when the screen is turned off while the security features are activated.
Customising shooting modes
On the preview screen, tap
MODE
and select a mode.
To view information for each mode, tap
Info
.
To rearrange modes, tap and hold a mode icon, and then drag it to a new location.
Auto mode
Auto mode allows the camera to evaluate the surroundings and determine the ideal mode
for the photo.
On the preview screen, tap
MODE
→
Auto
.
Pro mode
Take photos while manually adjusting various shooting options, such as exposure value and
ISO value.
On the preview screen, tap
MODE
→
Pro
. Select options and customise the settings, and
then tap to take a photo.
•
: Select an appropriate white balance, so images have a true-to-life colour range.
•
: Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos.
•
: Change the exposure value. This determines how much light the camera’s sensor
receives. For low-light situations, use a higher exposure.
Applications
57
Panorama
Take a series of photos horizontally or vertically and then stitch them together to create a
wide scene.
On the preview screen, tap
MODE
→
Panorama
.
To get the best shots using panorama mode, follow these tips:
•
Move the camera slowly in one direction.
•
Keep the image within the frame on the camera’s viewfinder. If the preview
image is out of the guide frame or you do not move the device, the device will
automatically stop taking photos.
•
Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
Continuous shot
Take a series of photos of moving subjects.
On the preview screen, tap
MODE
→
Continuous shot
.
Tap and hold to take several photos continuously.
Beauty face
Take a photo with lightened faces for gentler images.
On the preview screen, tap
MODE
→
Beauty face
.
Sound & shot
Take a photo with sound. The device identifies the photos with in
Gallery
.
On the preview screen, tap
MODE
→
Sound & shot
.
Sports
Take a photo of fast-moving subjects.
On the preview screen, tap
MODE
→
Sports
.
Applications
58
Selfie
Take self-portraits with the front camera. You can preview various beauty effects on the
screen.
1 On the preview screen, tap to switch to the front camera for self-portraits.
2 Tap
MODE
→
Selfie
.
3 Face the front camera lens.
4 When the device detects your face, tap the screen to take a photo of yourself.
Alternatively, show your palm to the front camera. After recognising your palm, a
countdown timer will appear. When the time is up, the device will take a photo.
To take a photo using your palm, tap and tap the
Gesture control
switch to activate it.
Camera settings
Quick settings
On the preview screen, use the following quick settings.
The available options may vary depending on the shooting mode and which camera
is being used.
•
: Select a filter effect to use when taking photos or recording videos.
•
: Select a metering method. This determines how light values are calculated.
Centre-
weighted
uses the light in the centre portion of the shot to calculate the exposure of
the shot.
Spot
uses the light in a concentrated centre area of the shot to calculate the
exposure of the shot.
Matrix
averages the entire scene.
•
: Select the length of the delay before the camera automatically takes a photo.
•
: Activate or deactivate the flash.
•
: Adjust the slide bar to take a photo with lightened faces for gentler images.
•
: Set the device to record sound before or after taking a photo.
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59
Camera settings
On the preview screen, tap .
The available options may vary depending on the shooting mode and which camera
is being used.
•
Picture size (rear)
/
Picture size (front)
: Select a resolution for photos. Using a higher
resolution will result in higher quality photos, but they will take up more memory.
•
Video size (rear)
/
Video size (front)
: Select a resolution for videos. Using a higher
resolution will result in higher quality videos, but they will take up more memory.
•
Gesture control
: Set the device to detect your palm, so you can use it to take self-
portraits.
•
Save pictures as previewed
: Invert the image to create a mirror-image of the original
scene, when taking photos with the front camera.
•
Focus mode
: Select a focus mode.
Auto focus
is camera-controlled.
Macro
is for very
close objects.
•
Grid lines
: Display viewfinder guides to help composition when selecting subjects.
•
Location tags
: Attach a GPS location tag to the photo.
•
GPS signal strength may decrease in locations where the signal is obstructed, such
as between buildings or in low-lying areas, or in poor weather conditions.
•
Your location may appear on your photos when you upload them to the Internet.
To avoid this, deactivate the location tag setting.
•
Review pictures
: Set the device to show photos after capturing them.
•
Quick launch
: Set the device to launch the camera by pressing the Home key twice
quickly.
•
Storage location
: Select the memory location for storage.
•
Volume keys function
: Set the device to use the Volume key to control the shutter or
zoom function.
•
Reset settings
: Reset the camera settings.
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60
Gallery
Introduction
View and manage photos and videos stored in the device.
Viewing images
1 Tap
Gallery
on the Apps screen.
2 Select an image.
Access additional options.
Move to the previous screen.
Share the image with others. Delete the image.
Modify the image.
Add the image to favourites.
To hide or show the menus, tap the screen.
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61
Viewing videos
1 Tap
Gallery
on the Apps screen.
2 Select a video to play. Video files show the icon on the preview thumbnail.
Change screen ratio.
Rewind or
fast-forward by
dragging the bar.
Display your videos.
Skip to the previous
video. Tap and hold to
rewind.
Skip to the next video.
Tap and hold to
fast-forward.
Access additional
options.
Pause and resume
playback.
Adjust the volume.
Deleting images or videos
Deleting an image or a video
Select an image or a video and tap
Delete
at the bottom of the screen.
Deleting multiple images and videos
1 On the main Gallery screen, tap and hold an image or a video to delete.
2 Tick the images or videos to delete.
3 Tap
MORE
→
Delete
.
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62
Sharing images or videos
Select an image or a video, tap
Share
at the bottom of the screen, and then select a sharing
method.
S Planner
Introduction
Manage your schedule by entering upcoming events or tasks in your planner.
Creating events
1 Tap
S Planner
on the Apps screen.
2 Tap or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap .
3 Enter event details.
Select a calendar to use or sync
with.
Attach a map showing the
location of the event.
Enter the location of the event.
Enter a title.
Set a start and end date for the
event.
Add more details.
Set an alarm.
4 Tap
SAVE
to save the event.
Applications
63
Creating tasks
1 Tap
S Planner
on the Apps screen.
2 Tap
→
Tasks
.
3 Enter task details and tap
TODAY
or
TOMORROW
to set a due date.
To add more details, tap .
4 Tap
SAVE
to save the task.
Syncing events and tasks with your accounts
On the Apps screen, tap
Settings
→
Accounts
, select an account service, and then tap the
Sync Calendar
switch to sync events and tasks with the account.
To add accounts to sync with, open the Apps screen and tap
S Planner
→
MORE
→
Manage
calendars
→
Add account
. Then, select an account to sync with and sign in. When an
account is added, it will appear on the list.
Voice Recorder
Introduction
Use this app to record or play voice memos.
Making voice recordings
1 On the Apps screen, tap
Tools
→
Voice Recorder
.
Applications
64
2 Tap to start recording. Speak into the microphone.
Tap to pause recording.
Start recording.
3 Tap
SAVE
to finish recording.
My Files
Access and manage various files stored in the device or in other locations, such as cloud
storage services.
On the Apps screen, tap
Tools
→
My Files
.
View files by category or view files stored in the device or a cloud storage service.
To check the status of used and available memory, tap
STORAGE USAGE
.
To search for files or folders, tap
SEARCH
.
Applications
65
Memo
Create memos and organise them by category.
On the Apps screen, tap
Tools
→
Memo
.
Composing memos
Tap on the memos list and enter a memo. While composing a memo, use the following
options:
•
Category
: Create or set a category.
•
Tasks
: Add tick boxes at the beginning of each row to create a list of tasks.
•
Image
: Insert images.
•
Drawing
: Write or draw memos to insert. You can select pen thickness and colour.
•
Voice
: Make a voice recording to insert.
To save the memo, tap
SAVE
.
To edit a memo, tap a memo, and then tap the content of the memo.
Searching for memos
Tap
SEARCH
on the memos list and enter a keyword to search for memos that include the
keyword.
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
Applications
66
Alarm
On the Apps screen, tap
Clock
→
Alarm
.
Setting alarms
Tap
ADD
and set an alarm time and then tap
SAVE
.
To open the keypad to enter an alarm time, tap the time input field.
To set an alarm with various alarm options, set alarm options under the time input field, and
then tap
SAVE
.
To activate or deactivate alarms, tap the clock icon next to the alarm in the alarms list.
Stopping alarms
Tap
DISMISS
to stop an alarm. If you have previously enabled the snooze option, tap
SNOOZE
to repeat the alarm after a specified length of time.
Deleting alarms
Tap on an alarm in the list of alarms.
World clock
On the Apps screen, tap
Clock
→
World clock
.
Creating clocks
Tap
ADD
and enter a city name or select a city from the cities list.
Deleting clocks
Tap on a clock.
Applications
67
Stopwatch
1 On the Apps screen, tap
Clock
→
Stopwatch
.
2 Tap
START
to time an event.
To record lap times while timing an event, tap
LAP
.
3 Tap
STOP
to stop timing.
To restart the timing, tap
RESUME
.
To clear lap times, tap
RESET
.
Timer
1 On the Apps screen, tap
Clock
→
Timer
.
2 Set the duration, and then tap
START
.
To open the keypad to enter the duration, tap the duration input field.
3 Tap
DISMISS
when the timer goes off.
Calculator
Perform simple or complex calculations.
Tap
Calculator
on the Apps screen.
Rotate the device to landscape orientation to display the scientific calculator. If
Auto rotate
is
disabled, tap to display the scientific calculator.
To see the calculation history, tap
HISTORY
. To close the calculation history panel, tap
KEYPAD
.
To clear the history, tap
HISTORY
→
CLEAR HISTORY
.
Applications
68
Radio
Listening to the FM radio
Tap
Radio
on the Apps screen.
Before you use this app, you must connect a headset, which serves as the radio antenna.
The FM radio scans and saves available stations automatically when running for the
first time.
Select the radio station you want from the stations list.
Access additional options.
Enter radio station frequency
manually.
Add the current radio station to
the favourites list.
View the list of available stations.
Fine-tune the frequency.
View the list of favourite stations.
Search for an available radio
station.
Turn the FM radio on or off.
Record a song from the FM radio.
Scanning radio stations
Tap
Radio
on the Apps screen.
Tap
SCAN
, and then select a scan option. The FM radio scans and saves available stations
automatically.
Select the radio station you want from the stations list.
Applications
69
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps. Refer to Accounts for more information.
To view more app information, access each app’s help menu.
Some apps may not be available or may be labelled differently depending on the
region or service provider.
Chrome
Search for information and browse webpages.
Gmail
Send or receive emails via the Google Mail service.
Maps
Find your location on the map, search for locations, and view location information for various
places.
Play Music
Discover, listen to, and share music on your device. You can upload music collections stored
on your device to the cloud and access them later.
Play Movies & TV
Download videos to watch from
Play Store
.
Drive
Store your content on the cloud, access it from anywhere, and share it with others.
YouTube
Watch or create videos and share them with others.
Applications
70
Photos
Search for, manage, and edit all your photos and videos from various sources in one place.
Hangouts
Chat with your friends individually or in groups and use images, emoticons, and video calls
while you are chatting.
Google
Search quickly for items on the Internet or your device.
Voice Search
Search quickly for items by saying a keyword or phrase.
71
Settings
Introduction
Customise settings for functions and apps. You can make your device more personalised by
configuring various setting options.
On the Apps screen, tap
Settings
.
To search for settings by entering keywords, tap
SEARCH
.
To edit the list of frequently used settings, tap
EDIT
. Then, tick items to add or deselect items
to remove.
Wi-Fi
Connecting to a Wi-Fi network
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
•
Your device uses a non-harmonised frequency and is intended for use in all
European countries. The WLAN can be operated in the EU without restriction
indoors, but cannot be operated outdoors.
•
Turn off Wi-Fi to save the battery when not in use.
1 On the Settings screen, tap
Wi-Fi
, and then tap the switch to activate it.
2 Select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon.
Settings
72
3 Tap
CONNECT
.
•
Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device connecting to the network automatically, select it from the list of networks
and tap
FORGET
.
•
If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1 On the Settings screen, tap
Wi-Fi
, and then tap the switch to activate it.
2 Tap
Wi-Fi Direct
.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
3 Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct
connections request.
Sending and receiving data
You can share data, such as contacts or media files, with other devices. The following actions
are an example of sending an image to another device.
1 Tap
Gallery
on the Apps screen.
2 Select an image.
Settings
73
3 Tap
Share
→
Wi-Fi Direct
and select a device to transfer the image to.
4 Accept the Wi-Fi Direct connection request on the other device.
If the devices are already connected, the image will be sent to the other device without
the connection request procedure.
Ending the device connection
1 Tap
Wi-Fi
on the Settings screen.
2 Tap
Wi-Fi Direct
.
The device displays the connected devices in the list.
3 Tap the device name to disconnect the devices.
Bluetooth
Introduction
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
•
Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
•
Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
•
Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
•
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes).
Samsung is not responsible for the repercussion of illegal use of the Bluetooth
feature.
Settings
74
Pairing with other Bluetooth devices
1 On the Settings screen, tap
Bluetooth
, and then tap the switch to activate it.
The detected devices are listed.
2 Select a device to pair with.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
3 Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth connection
request.
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
1 Tap
Gallery
on the Apps screen.
2 Select an image.
3 Tap
Share
→
Bluetooth
, and then select a device to transfer the image to.
If your device has paired with the device before, tap the device name without confirming
the auto-generated passkey.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
4 Accept the Bluetooth connection request on the other device.
Settings
75
Unpairing Bluetooth devices
1 Tap
Bluetooth
on the Settings screen.
The device displays the paired devices in the list.
2 Tap next to the device name to unpair.
3 Tap
Unpair
.
Flight mode
This disables all wireless functions on your device. You can use only non-network services.
On the Settings screen, tap
Flight mode
.
Make sure the device is turned off during takeoff and landing. After takeoff, you can
use the device in flight mode if allowed by aircraft personnel.
Mobile hotspot and tethering
Use the device as a mobile hotspot to share the device’s mobile data connection with other
devices when the network connection is not available. Connections can be made via Wi-Fi,
USB, or Bluetooth.
On the Settings screen, tap
Mobile hotspot and tethering
.
You may incur additional charges when using this feature.
•
Mobile hotspot
: Use the mobile hotspot to share the device’s mobile data connection
with computers or other devices.
•
Bluetooth tethering
: Use Bluetooth tethering to share the device’s mobile data
connection with computers or other devices via Bluetooth.
•
USB tethering
: Use USB tethering to share the device’s mobile data connection with
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.
Settings
76
Using the mobile hotspot
Use your device as a mobile hotspot to share your device’s mobile data connection with other
devices.
1 On the Settings screen, tap
Mobile hotspot and tethering
→
Mobile hotspot
.
2 Tap the switch to activate it.
The icon appears on the status bar. Other devices can find your device in the Wi-Fi
networks list.
To set a password for the mobile hotspot, tap
MORE
→
Configure Mobile hotspot
and
select the level of security. Then, enter a password and tap
SAVE
.
3 On the other device’s screen, search for and select your device from the Wi-Fi networks
list.
4 On the connected device, use the device’s mobile data connection to access the Internet.
Data usage
Keep track of your data usage amount and customise the settings for the limitation.
On the Settings screen, tap
Data usage
.
•
Mobile data
: Set the device to use data connections on any mobile network.
•
Background data
: Prevent apps that are running in the background from using a mobile
data connection.
•
Set mobile data limit
: Set a limit for mobile data usage.
To change the monthly reset date for the monitoring period, tap
→
Change cycle
.
Settings
77
Limiting data usage
Set the device to automatically disable the mobile data connection when the amount of
mobile data you have used reaches your specified limit.
1 On the Settings screen, tap
Data usage
and tap the
Set mobile data limit
switch to
activate it.
2 Drag the limit adjustment bar upwards or downwards to set the limit.
3 Drag the warning adjustment bar upwards or downwards to set a data usage alert level.
The device will alert you when the warning level is reached.
Mobile networks
Configure your mobile network settings.
On the Settings screen, tap
Mobile networks
.
•
Data roaming
: Set the device to use data connections when you are roaming.
•
Access Point Names
: Set up access point names (APNs).
•
Network mode
: Select a network type.
•
Network operators
: Search for available networks and manually register a network.
NFC and payment
Introduction
Your device allows you to read near field communication (NFC) tags that contain information
about products. You can also use this feature to make payments and buy tickets for
transportation or events after downloading the required apps.
The battery contains a built-in NFC antenna. Handle the battery carefully to avoid
damaging the NFC antenna.
Settings
78
Using the NFC feature
Use the NFC feature to send images or contacts to other devices, and read product
information from NFC tags.
1 On the Settings screen, tap
NFC and payment
, and then tap the switch to activate it.
2 Place the NFC antenna area on the back of your device near an NFC tag.
The information from the tag appears.
Ensure that the device’s screen is unlocked. Otherwise, the device will not read NFC
tags or receive data.
Making payments with the NFC feature
Before you can use the NFC feature to make payments, you must register for the mobile
payment service. To register or get more information about the service, contact your service
provider.
1 On the Settings screen, tap
NFC and payment
, and then tap the switch to activate it.
2 Touch the NFC antenna area on the back of your device to the NFC card reader.
To set the default payment app, open the Settings screen and tap
NFC and payment
→
Tap
and pay
, and then select an app.
The payment services list may not include all available payment apps.
Settings
79
Sending data
Allow data exchange when your device’s NFC antenna touches the other device’s NFC
antenna.
1 On the Settings screen, tap
NFC and payment
, and then tap the switch to activate it.
2 Tap
Android Beam
and tap the switch to activate it.
3 Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.
4 When
Touch to beam.
appears on the screen, tap your device’s screen to send the item.
If both devices try to send data simultaneously, the file transfer may fail.
Settings
80
More connection settings
Options
Customise settings to control other features.
On the Settings screen, tap
More connection settings
.
•
Nearby device scanning
: Set the device to scan for nearby devices to connect to.
•
Printing
: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
•
VPN
: Set up and connect to virtual private networks (VPNs).
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
1 On the Settings screen, tap
More connection settings
→
Printing
→
Download plug-in
.
2 Search for a printer plug-in in
Play Store
.
3 Select a printer plug-in and install it.
4 Select the printer plug-in and tap the switch to activate it.
The device searches for printers that are connected to the same Wi-Fi network as your
device.
To add printers manually, tap
MORE
→
Add printer
→
ADD PRINTER
.
To change print settings, tap
MORE
→
Printing settings
.
Settings
81
Printing content
While viewing content, such as images or documents, tap
Share
→
Print
→
→
All
printers
, and then select a printer.
Smart Manager
Introduction
The Smart manager provides an overview of the status of your device’s battery, storage, RAM,
and system security. You can also automatically optimise the device with a tap of your finger.
Using the quick optimisation feature
On the Settings screen, tap
Smart Manager
→
CLEAN ALL
.
The quick optimisation feature improves device performance through the following actions.
•
Clearing some memory.
•
Deleting unnecessary files and closing apps running in the background.
•
Scanning for malware.
Settings
82
Battery
On the Settings screen, tap
Smart Manager
→
Battery
.
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
•
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
•
You cannot receive notifications from apps that use power saving mode.
Managing the battery
To save battery power by setting whether to optimise the battery usage for each app, tap
DETAILS
for the app power saving and tap the switch to activate it.
Storage
Check the status of the used and available memory.
On the Settings screen, tap
Smart Manager
→
Storage
.
Managing the memory
To delete residual files, such as cache, tap
DELETE
. To delete files or uninstall apps that you
do not use any more, tap
DETAILS
for the user data and select a category. Then, tick items to
select and tap
DELETE
.
RAM
On the Settings screen, tap
Smart Manager
→
RAM
.
To speed up your device by reducing the amount of RAM you are using, tap
END ALL
to close
all background apps.
Device security
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap
Smart Manager
→
Device security
.
Settings
83
Applications
Manage the device’s apps and change their settings.
On the Settings screen, tap
Applications
.
•
Application manager
: View and manage the apps on your device.
•
Default applications
: Select a default setting for using apps.
•
Application settings
: Customise the settings for each app.
•
Google settings
: Configure settings for some features provided by Google.
Sounds and vibration
Change settings for various sounds on the device.
On the Settings screen, tap
Sounds and vibration
.
•
Sound mode
: Set the device to use sound mode or silent mode.
•
Vibrate while ringing
: Set the device to vibrate and play a ringtone for incoming calls.
•
Volume
: Adjust the volume level for call ringtones, music and videos, system sounds, and
notifications.
•
Ringtone
: Change the ringtone settings.
•
Vibration pattern
: Select a vibration pattern.
•
Notification sounds
: Select a default notification sound. You can also change the
notification settings for each app.
•
Touch sounds
: Set the device to sound when you select an app or option on the
touchscreen.
•
Screen lock sounds
: Set the device to sound when you lock or unlock the touchscreen.
•
Charging sounds
: Set the device to sound when it is connected to a charger.
•
Dialling keypad tones
: Set the device to sound when you tap the buttons on the keypad.
•
Keyboard sound
: Set the device to sound when a key is touched.
•
Sound quality and effects
: Configure additional sound settings.
Settings
84
Notifications
Change the notification settings for each app.
On the Settings screen, tap
Notifications
.
To customise notification settings, tap
ADVANCED
and select an app.
•
Allow notifications
: Allow notifications from the selected app.
•
Set as priority
: Display notifications at the top of the notification panel and include them
in the allowed list when
Do not disturb
is activated.
•
Previews in pop-ups
: Display notification previews in pop-up windows.
•
Hide on lock screen
: Hide notifications from the selected app when the device is locked.
•
Hide content on lock screen
: Hide the content of notifications from the selected app
when the device is locked.
•
More settings
: Customise additional notification settings for the selected app.
Do not disturb
Set the device to mute incoming calls and notification sounds, except for allowed exceptions.
On the Settings screen, tap
Do not disturb
.
•
Enable now
: Activate Do not disturb mode immediately.
•
Enable as scheduled
: Activate Do not disturb mode at preset times. You can select days
and set the start and end times.
•
Allow exceptions
: Customise the settings for allowed exceptions.
Settings
85
Display
Change the display settings.
On the Settings screen, tap
Display
.
•
Brightness
: Adjust the brightness of the display.
•
Outdoor mode
: Activate outdoor mode to make the display easier to see in bright
conditions.
•
Font
: Change the font size and type.
•
Icon backgrounds
: Set whether to display shaded backgrounds to make icons stand out.
•
Screen timeout
: Set the length of time the device waits before turning off the display’s
backlight.
•
Screensaver
: Set the device to launch a screensaver when the device is charging or
connected to a dock.
Advanced features
Activate advanced features and change the settings that control them.
On the Settings screen, tap
Advanced features
.
Excessive shaking or impact to the device may cause unintended input for some
features.
•
Quick launch Camera
: Set the device to launch the camera by pressing the Home key
twice quickly.
•
Smart alert
: Set the device to alert you if you have missed calls or new messages when
you pick up the device.
This feature may not work if the screen is turned on or the device is not on a flat
surface.
•
Easy mute
: Set the device to mute incoming calls or alarms by facing the device’s screen
downwards.
Settings
86
Wallpaper
Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap
Wallpaper
.
Home screen
Customise the Home screen by adding, deleting, or rearranging Home screen panels, and
more. Refer to Home screen options for more information.
On the Settings screen, tap
Home screen
.
Lock screen and security
Change the settings for securing the device and the SIM or USIM card.
On the Settings screen, tap
Lock screen and security
.
The available options may vary depending on the screen lock method selected.
•
Screen lock type
: Change the screen lock method.
•
Info and app shortcuts
: Change settings for the items displayed on the locked screen.
•
Notifications on lock screen
: Set whether or not to show notification content on the
locked screen and select which notifications to display.
•
Secure lock settings
: Change screen lock settings for the selected lock method.
•
Find My Mobile
: Activate or deactivate the Find My Mobile feature. Access the Find my
mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
•
Unknown sources
: Set the device to allow the installation of apps from unknown
sources.
Settings
87
•
Protect encrypted data
: Encrypt your device’s data to prevent others from accessing it if
the device is lost or stolen. To use your encrypted device, you must decrypt the device’s
data every time you turn on the device. You can set whether your device’s data will be
decrypted automatically or whether an unlock code is required. It is not possible to back
up or restore data when it is encrypted. If you enter the unlock code incorrectly several
times in a row and reach the attempt limit, your device will perform a factory data reset.
•
Encrypt SD card
: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the device
will not be able to read your encrypted files. Disable this setting before resetting the
device.
•
Other security settings
: Configure additional security settings.
Privacy
Change the settings for maintaining your privacy.
On the Settings screen, tap
Privacy
.
•
Location
: Change settings for location information permissions.
•
App permissions
: View the list of features and apps that have permission to use them.
You can also edit the permission settings. Refer to Setting app permissions for more
information.
•
Report diagnostic info
: Set the device to automatically send the device’s diagnostic and
usage information to Samsung.
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap
Accessibility
.
•
Vision
: Customise the settings to improve accessibility for visually impaired users.
•
Hearing
: Customise the settings to improve accessibility for users with hearing
impairment.
Settings
88
•
Dexterity and interaction
: Customise the settings to improve accessibility for users who
have reduced dexterity.
•
Direct access
: Set the device to open selected accessibility menus when you press the
Home key three times quickly.
•
Notification reminder
: Set the device to alert you to notifications that you have not
checked at the interval.
•
Answering and ending calls
: Change the method of answering or ending calls.
•
Single tap mode
: Set the device to control incoming calls or notifications by tapping the
button instead of dragging it.
•
TalkBack
: Activate TalkBack, which provides voice feedback. To view help information to
learn how to use this feature, tap
SETTINGS
→
Launch “Explore by touch” tutorial
.
•
Switch Access
: Set the device to control on-screen menus by pressing the physical keys
on the device.
Accounts
Add your Samsung and Google accounts, or other accounts, to sync with.
Adding accounts
Some apps used on your device require a registered account. Create accounts to have the
best experience with your device.
1 On the Settings screen, tap
Accounts
→
Add account
.
2 Select an account service.
3 Follow the on-screen instructions to complete the account setup.
To sync content with your accounts, select an account and select items to sync.
Removing accounts
On the Settings screen, tap
Accounts
, select an account name, select the account to remove,
and then tap
MORE
→
Remove account
.
Settings
89
Backup and reset
Change the settings for managing settings and data.
On the Settings screen, tap
Backup and reset
.
•
Back up my data
: Back up your personal information and app data to the Samsung
server. You can also set the device to automatically back up data.
•
Restore
: Restore previously backed up personal information and app data from your
Samsung account.
•
Back up my data
: Set the device to back up settings and app data to the Google server.
•
Backup account
: Set up or edit your Google backup account.
•
Automatic restore
: Set the device to automatically restore settings and app data from
the Google server when apps are reinstalled.
•
Reset settings
: Return the device’s settings to the factory default settings without
deleting data.
•
Reset network settings
: Return the network connection settings to the factory default
settings.
•
Factory data reset
: Return the device to the factory default settings and delete all data.
Active key
View and edit the apps launched when you press the Active key.
On the Settings screen, tap
Active key
.
•
Short press
: Select an app to launch when you press the Active key.
•
Long press
: Select an app to launch when you press and hold the Active key.
•
Active key on lock screen
: Set the device to enable the Active key while the screen is
locked.
Settings
90
Language and input
Select device languages and change settings, such as keyboards and voice input types. Some
options may not be available depending on the selected language.
On the Settings screen, tap
Language and input
.
•
Language
: Select a display language for all menus and apps.
•
Default keyboard
: Select a default keyboard type for text input.
•
Samsung keyboard
: Change the Samsung keyboard settings.
•
Google voice typing
: Change the voice input settings.
•
Text-to-speech
: Change the text-to-speech settings.
•
Pointer speed
: Adjust the pointer speed for the mouse or trackpad connected to your
device.
Battery
View battery power information and change power saving options.
On the Settings screen, tap
Battery
.
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
•
BATTERY USAGE
: View the amount of battery power consumed by your device.
•
Power saving mode
: Activate power-saving mode and change the settings for power-
saving mode. Refer to Power saving mode for more information.
•
Ultra power saving mode
: Extend standby time and reduce battery consumption by
displaying a simpler layout and allowing limited access to an app. Refer to Ultra power
saving mode for more information.
•
App power saving
: Save battery power by optimising the battery usage for each app.
•
Percentage on status bar
: Set the device to display the remaining battery life.
Settings
91
Storage
View memory information for your device.
On the Settings screen, tap
Storage
.
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the memory.
The available capacity may change when you update the device.
Date and time
Access and alter the following settings to control how the device displays the time and date.
On the Settings screen, tap
Date and time
.
If the battery remains fully discharged or removed from the device, the time and date
is reset.
•
Automatic date and time
: Automatically update the time and date when moving across
time zones. When this feature is deactivated, you can manually set the date, time, and
time zone.
•
Use 24-hour format
: Display time in 24-hour format.
User manual
View help information to learn how to use the device and apps or configure important
settings.
On the Settings screen, tap
User manual
.
About device
Access device information, edit the device name, or update device software.
On the Settings screen, tap
About device
.
92
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
•
Password: When the device lock feature is enabled, you must enter the password you set
for the device.
•
PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
•
PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
•
PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
•
When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
•
You cannot access some options without a subscription. For more information, contact
your service provider.
Your device does not turn on
•
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
•
The battery may not be inserted properly. Insert the battery again.
•
Wipe both gold-coloured contacts and insert the battery again.
Appendix
93
The touchscreen responds slowly or improperly
•
If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
•
If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
•
The touchscreen may malfunction in humid conditions or when exposed to water.
•
Restart your device to clear any temporary software bugs.
•
Ensure that your device software is updated to the latest version.
•
If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
On the Apps screen, tap
Settings
→
Backup and reset
→
Factory data reset
→
RESET
DEVICE
→
ERASE EVERYTHING
. Before performing the factory data reset, remember to
make backup copies of all important data stored in the device.
Appendix
94
Calls are not connected
•
Ensure that you have accessed the right cellular network.
•
Ensure that you have not set call barring for the phone number you are dialling.
•
Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
•
Ensure that you are not covering the built-in microphone.
•
Ensure that the microphone is close to your mouth.
•
If using a headset, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
•
Ensure that you are not blocking the device’s internal antenna.
•
When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
•
When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery icon is empty
Your battery is low. Charge the battery.
Appendix
95
The battery does not charge properly (For Samsung-approved
chargers)
•
Ensure that the charger is connected properly.
•
If the battery terminals are dirty, the battery may not charge properly or the device may
turn off. Wipe both gold-coloured contacts and try charging the battery again.
The battery depletes faster than when first purchased
•
When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
•
Battery consumption increases when you use messaging features or some apps, such as
games or the Internet.
•
The battery is consumable and the useful charge will get shorter over time.
Your device is hot to the touch
When you use apps that require more power or use apps on your device for an extended
period of time, your device may feel hot to the touch. This is normal and should not affect
your device’s lifespan or performance.
If the device overheats or feels hot for a prolonged period, do not use it for a while. If the
device continues to overheat, contact a Samsung Service Centre.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
•
Charge the battery.
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Appendix
96
Photo quality is poorer than the preview
•
The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
•
If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
•
Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com.
•
Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
•
Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Another Bluetooth device is not located
•
Ensure that the Bluetooth wireless feature is activated on your device.
•
Ensure that the Bluetooth wireless feature is activated on the device you wish to connect
to.
•
Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung Service Centre.
Appendix
97
A connection is not established when you connect the device to a
computer
•
Ensure that the USB cable you are using is compatible with your device.
•
Ensure that you have the proper driver installed and updated on your computer.
•
If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
A small gap appears around the outside of the device case
•
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
•
Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the Smart manager or manually delete unused
apps or files to free up storage space.
Copyright
Copyright © 2016 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.
Trademarks
•
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
•
Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
•
Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are
registered trademarks of the Wi-Fi Alliance.
•
All other trademarks and copyrights are the property of their respective owners.