Table of Contents
- Basics
- Read me first
- Device overheating situations and solutions
- Device layout and functions
- Battery
- SIM or USIM card (nano-SIM card)
- Memory card (microSD card)
- Turning the device on and off
- Initial setup
- Samsung account
- Transferring data from your previous device (Smart Switch)
- Understanding the screen
- Notification panel
- Entering text
- Apps and features
- Installing or uninstalling apps
- Finder
- Bixby
- Bixby Vision
- Bixby Home
- Bixby Routines
- Reminder
- Phone
- Contacts
- Messages
- Internet
- Camera
- Gallery
- AR EMOJI
- AR Doodle
- Multi window
- Samsung Health
- Samsung Members
- Samsung Notes
- Galaxy Wearable
- Calendar
- My Files
- Clock
- Calculator
- Game Launcher
- Game Booster
- Kids Home
- SmartThings
- Sharing content
- Samsung Global Goals
- Google apps
- Settings
- Appendix
- Health and Safety
Samsung SM-G715W User Manual
Displayed below is the user manual for SM-G715W by Samsung which is a product in the Smartphones category. This manual has pages.
Related Manuals
2
Table of Contents
Basics
4 Read me first
7 Device overheating situations and
solutions
10 Device layout and functions
14 Battery
18 SIM or USIM card (nano-SIM card)
20 Memory card (microSD card)
21 Turning the device on and off
23 Initial setup
24 Samsung account
26 Transferring data from your previous
device (Smart Switch)
28 Understanding the screen
41 Notification panel
43 Entering text
Apps and features
47 Installing or uninstalling apps
49 Finder
49 Bixby
53 Bixby Vision
56 Bixby Home
59 Bixby Routines
62 Reminder
66 Phone
71 Contacts
75 Messages
78 Internet
80 Camera
97 Gallery
102 AR EMOJI
109 AR Doodle
110 Multi window
113 Samsung Health
116 Samsung Members
116 Samsung Notes
117 Galaxy Wearable
117 Calendar
119 My Files
119 Clock
121 Calculator
121 Game Launcher
123 Game Booster
124 Kids Home
126 SmartThings
130 Sharing content
131 Samsung Global Goals
131 Google apps
Table of Contents
3
165 Accounts and backup
165 Samsung Cloud
167 Google
167 Advanced features
168 Link to Windows
169 Motions and gestures
170 Dual Messenger
171 Digital Wellbeing and parental
controls
171 Digital Wellbeing
173 Device care
173 Optimizing your device
174 Battery
175 Storage
175 Memory
175 Security
176 Apps
176 General management
177 Accessibility
178 Software update
178 About phone
Appendix
179 Troubleshooting
Health and Safety
Settings
133 Introduction
133 Connections
134 Wi-Fi
136 Bluetooth
138 NFC and payment
140 Data saver
140 Mobile data only apps
141 Mobile Hotspot and Tethering
142 More connection settings
144 Sounds and vibration
144 Dolby Atmos (surround sound)
145 Separate app sound
145 Notifications
146 Display
147 Dark mode
147 Screensaver
148 Wallpaper
148 Themes
148 Lock screen
149 Smart Lock
149 Biometrics and security
150 Face recognition
153 Fingerprint recognition
156 Samsung Pass
159 Secure Folder
164 Privacy
164 Location
4
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customize the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
Basics
5
•
Modifying the device’s operating system or installing software from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
•
Depending on the region or service provider, a screen protector is attached for protection
during production and distribution. Damage to the attached screen protector is not
covered by the warranty.
•
You can see the touchscreen clearly even in strong outdoor sunlight by automatically
adjusting the contrast range based on the surrounding environment. Due to the nature
of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting.
–
It is not recommended to use fixed graphics on part or all of the touchscreen for
extended periods and to turn off the touchscreen when not using the device.
–
You can set the touchscreen to turn off automatically when you are not using it.
Launch the
Settings
app, tap
Display
→
Screen timeout
, and then select the length
of time you want the device to wait before turning off the touchscreen.
–
To set the touchscreen to automatically adjust its brightness based on the
surrounding environment, launch the
Settings
app, tap
Display
, and then tap the
Adaptive brightness
switch to activate it.
Maintaining water and dust resistance
Your device supports water- and dust-resistance. Follow these tips carefully to maintain the
water- and dust-resistance of your device. Failure to do so may result in damage to your
device.
•
Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for
more than 30 minutes. If you immerse the device in any liquid other than fresh water,
such as salt water, ionized water, or alcoholic beverage, liquid will enter the device faster.
•
Do not expose the device to water moving with force.
Basics
6
•
Do not open the device’s covers when the device is in water or in very humid places, such
as swimming pools or bathrooms.
•
Do not open the back cover using wet hands or when the device is wet.
•
The rubber seal fitted to the back cover is an important component of the device. Take
care when opening and closing the back cover to avoid damaging the rubber seal. Also,
ensure that the rubber seal is free from debris, such as sand or dust, to prevent damage
to the device.
•
The back cover may be loosened if the device is dropped or receives an impact. Ensure
that all the covers are properly aligned and tightly closed.
•
If the device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the
device is exposed to other liquids, such as salt water, swimming pool water, soapy water,
oil, perfume, sunscreen, hand cleaner, or chemical products such as cosmetics, rinse it
with fresh water and dry it thoroughly with a clean, soft cloth. If you do not follow these
instructions, the device’s performance and appearance may be affected.
•
If the device has been immersed in water or the microphone or speaker is wet, sound
may not be heard clearly during a call. After wiping the device with a dry cloth, dry it
thoroughly before using it.
•
The touchscreen and other features may not work properly if the device is used in water.
•
Your device has been tested in a controlled environment and certified to be water
and dust-resistant in specific situations (meets requirements of classification IP68 as
described by the international standard IEC 60529-Degrees of Protection provided
by Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, fresh water, 1.5 metre,
30 minutes). Despite this classification, it is still possible for your device to be
damaged in certain situations.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Basics
7
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
•
When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, or magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
•
During the initial setup after purchase or when restoring data
•
When downloading large files
•
When using apps that require more power or using apps for extended periods
–
When playing high-quality games for extended periods
–
When recording videos for extended periods
Basics
8
–
When streaming videos while using the maximum brightness setting
–
When connecting to a TV
•
While multitasking (or, when running many apps in the background)
–
When using Multi window
–
When updating or installing apps while recording videos
–
When downloading large files during a video call
–
When recording videos while using a navigation app
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, or pencil lead
•
When you are roaming
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when
not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
Basics
9
Precautions for device overheating
If you begin to feel uncomfortable due to the device overheating, stop using the device.
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
•
If the device overheats and reaches a certain temperature, a warning message will appear
to prevent device failure, skin irritations and damages, and battery leakage. To lower the
device’s temperature, the screen brightness and the performance speed will be limited
and battery charging will stop. Running apps will be closed and all calling and other
features will be limited, except for emergency calls, until the device cools down.
•
If a second message appears due to a further increase of the device’s temperature, the
device will turn off. Do not use the device until the device’s temperature drops below the
specified level. If the second warning message appears during an emergency call, the call
will not be disconnected by a forced shut down.
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating
mat.
•
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
•
Do not use a cable with the covering peeled off or damaged, and do not use any charger
or battery that is damaged or malfunctioning.
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10
Device layout and functions
Package contents
Refer to the quick start guide for package contents.
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
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11
Device layout
Front camera
Speaker
XCover key
Volume key
Multipurpose jack
(USB Type-C)
Side key
(Power/Bixby/Fingerprint
recognition sensor)
Touchscreen
Proximity sensor
Top key
LED indicator
Flash
Rear camera (Dual)
Speaker Microphone
Microphone
Earphone jack
NFC antenna
(on the battery)
GPS antenna
Back cover
Main antenna
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12
•
When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.
•
Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, the camera image
sensor may be damaged. A damaged image sensor is irreparable and will cause
dots or spots in pictures.
•
If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Centre.
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not cover the proximity sensor area with screen accessories, such as a screen
protector, stickers, or a cover. Doing so may cause the sensor to malfunction.
Hard keys
XCover key
Volume key
Top key
Side key
(Power/Bixby/Fingerprint
recognition sensor)
Key Function
Volume key
•
Press to adjust the device volume.
Basics
13
Key Function
Side key
•
When the device is off, press and hold to turn it on.
•
Press to turn on or lock the screen.
•
Press and hold to start a conversation with Bixby. Refer to Using
Bixby for more information.
•
Press twice or press and hold to launch the app or feature you set.
•
Place your finger on the Side key to register your fingerprints.
Side key +
Volume Down key
•
Press simultaneously to capture a screenshot.
•
Press and hold simultaneously to turn off the device.
XCover key
•
Press or press and hold to launch preset apps.
Top key
•
Press or press and hold to launch preset apps.
Setting the Side key
Select an app or feature to launch by pressing the Side key twice or pressing and holding the
Side key.
Launch the
Settings
app, tap
Advanced features
→
Side key
, and then select an option you
want.
Soft buttons
Back button
Home button
Recents button
When you turn on the screen, the soft buttons will appear at the bottom of the screen. The
soft buttons are set to the Recents button, Home button, and Back button by default. Refer to
Navigation bar (soft buttons) for more information.
Basics
14
Battery
Installing the battery
1 Remove the back cover.
Be careful not to damage your fingernails when you remove the back cover.
Do not bend or twist the back cover excessively. Doing so may damage the cover.
2 Insert the battery with the battery’s gold-coloured contacts properly aligned with the
device’s contacts.
2
1
Basics
15
3 Replace the back cover.
2
1
Press
Align
Ensure that the back cover is closed tightly to prevent water and dust from entering
the device. An open or loose back cover may allow water and dust to enter the device
and cause damage.
Use only Samsung-approved back covers and accessories with the device.
Removing the battery
1 Remove the back cover.
2 Pull out the battery.
Basics
16
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Only use the Samsung-approved battery, charger, and cable specifically designed for
your device. An incompatible battery, charger, or cable can cause serious injuries or
damage to your device.
•
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
•
Only use the USB Type-C cable supplied with the device. The device may be
damaged if you use a Micro USB cable.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
1 Connect the USB cable to the USB power adapter.
2 Plug the USB cable into the device’s multipurpose jack.
3 Plug the USB power adapter into an electric socket.
4 After fully charging, disconnect the charger from the device. Then, unplug the charger
from the electric socket.
Do not remove the battery before removing the charger. This may damage the
device.
Basics
17
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimize the device using the device care feature.
•
When you are not using the device, turn off the screen by pressing the Side key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging. If this occurs during wireless charging, disconnect the device
from the charger to let it cool down, then charge the device again later.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
Basics
18
Fast charging
The device has a built-in fast charging feature. You can charge the battery more quickly while
the device or its screen is turned off.
Increasing the charging speed
To increase the charging speed, turn the device or its screen off when you charge the battery.
If the fast charging feature is not activated, launch the
Settings
app, tap
Device care
→
Battery
→
Charging
, and then tap the
Fast charging
switch to activate it.
•
While charging, you cannot activate or deactivate this feature.
•
You cannot use the built-in fast charging feature when you charge the battery
using a standard battery charger.
•
If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.
SIM or USIM card (nano-SIM card)
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
•
Use only a nano-SIM card.
•
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
•
Some services that require a network connection may not be available
depending on the service provider.
•
Galaxy XCover Pro will support dual SIM functionality in North America through a
future software update once the service is available.
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19
1 Remove the back cover and battery.
2 Insert the SIM or USIM card with the gold-coloured contacts facing downwards.
Do not insert a memory card into the SIM card slot. If a memory card happens to be
lodged in the SIM card slot, take the device to a Samsung Service Centre to remove
the memory card.
3 Replace the battery and back cover.
Basics
20
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognize the card. To use the memory card, you must format it.
If your device cannot format or recognize the memory card, contact the memory
card manufacturer or a Samsung Service Centre.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
→
SD card
folder.
1 Remove the back cover and battery.
2 Insert a memory card with the gold-coloured contacts facing downwards.
3 Replace the battery and back cover.
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21
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the
Settings
app and tap
Device care
→
Storage
→
Advanced
→
SD card
→
Unmount
.
Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from
the misuse of external storage devices.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
Launch the
Settings
app and tap
Device care
→
Storage
→
Advanced
→
SD card
→
Format
.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
Turning the device on and off
Follow all posted warnings and directions from authorized personnel in areas where
the use of wireless devices is restricted, such as airplanes and hospitals.
Turning the device on
Press and hold the Side key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
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22
Turning the device off
1 To turn off the device, press and hold the Side key and the Volume Down key
simultaneously. Alternatively, open the notification panel and tap .
Volume Down key
Side key
2 Tap
Power off
.
To restart the device, tap
Restart
.
You can set the device to turn off when you press and hold the Side key. Launch the
Settings
app, tap
Advanced features
→
Side key
, and then tap
Power off menu
under
Press and hold
.
Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down
key simultaneously for more than 7 seconds to restart it.
Emergency mode
You can switch the device to emergency mode to reduce battery consumption. Some apps
and functions will be restricted. In emergency mode, you can make an emergency call, send
your current location information to others, sound an emergency alarm, and more.
To activate emergency mode, press and hold the Side key and the Volume Down key
simultaneously. Alternatively, open the notification panel and tap
→
Emergency mode
.
To deactivate emergency mode, tap
→
Turn off Emergency mode
.
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
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23
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
1 Press and hold the Side key for a few seconds to turn on the device.
2 Select your preferred device language and select .
Select a language.
3 Follow the on-screen instructions to complete the setup.
The Home screen will appear.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
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24
Samsung account
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, launch the
Settings
app
and tap
Accounts and backup
→
Accounts
→
Samsung account
→
→
Help
.
Creating a Samsung account
If you do not have a Samsung account, you should create one. You can create a Samsung
account using your email address.
1 Launch the
Settings
app and tap
Accounts and backup
→
Accounts
→
Add account
→
Samsung account
.
Alternatively, launch the
Settings
app and tap .
2 Tap
Create account
.
3 Follow the on-screen instructions to complete creating your account.
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25
Signing in to your Samsung account
If you already have a Samsung account, sign in to your Samsung account.
1 Launch the
Settings
app and tap
Accounts and backup
→
Accounts
→
Add account
→
Samsung account
.
Alternatively, launch the
Settings
app and tap .
2 Enter your Samsung account ID and password and tap
Sign in
.
3 Follow the on-screen instructions to complete signing in to your Samsung account.
Finding your ID and resetting your password
If you forget your Samsung account ID or password, tap
Find ID
or
Reset password
on the
Samsung account sign-in screen. You can find your ID or reset your password after you enter
the required information.
Removing your Samsung account
When you remove your Samsung account from the device, your data, such as contacts or
events, will also be removed.
1 Launch the
Settings
app and tap
Accounts and backup
→
Accounts
.
2 Tap
Samsung account
→
Personal info
→
→
Remove account
.
3 Tap
Remove
, enter your Samsung account password, and then tap
OK
.
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26
Transferring data from your previous device
(Smart Switch)
You can use Smart Switch to transfer data from your previous device to your new device.
Launch the
Settings
app and tap
Accounts and backup
→
Smart Switch
.
•
This feature may not be supported on some devices or computers.
•
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
Transferring data wirelessly
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
1 On the previous device, launch
Smart Switch
.
If you do not have the app, download it from
Galaxy Store
or
Play Store
.
2 On your device, launch the
Settings
app and tap
Accounts and backup
→
Smart
Switch
.
3 Place the devices near each other.
4 On the previous device, tap
Send data
→
Wireless
.
5 On your device, select an item to bring and tap
Transfer
.
6 Follow the on-screen instructions to transfer data from your previous device.
Basics
27
Backing up and restoring data using external storage
Transfer data using external storage, such as a microSD card.
1 Back up data from your previous device to external storage.
2 Insert or connect the external storage device to your device.
3 On your device, launch the
Settings
app and tap
Accounts and backup
→
Smart Switch
→
→
Restore
.
4 Follow the on-screen instructions to transfer data from external storage.
Transferring backup data from a computer
Transfer data between your device and a computer. You must download the Smart Switch
computer version app from www.samsung.com/smartswitch. Back up data from your
previous device to a computer and import the data to your device.
1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2 On the computer, launch Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.
3 Connect your previous device to the computer using the device’s USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5 Connect your device to the computer using the USB cable.
6 On the computer, follow the on-screen instructions to transfer data to your device.
Basics
28
Understanding the screen
Controlling the touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
•
The device may not recognize touch inputs close to the edges of the screen, which
are outside of the touch input area.
•
It is recommended to use fingers when you use the touchscreen.
Tapping
Tap the screen.
Tapping and holding
Tap and hold the screen for approximately
2 seconds.
Basics
29
Dragging
Tap and hold an item and drag it to the
target position.
Double-tapping
Double-tap the screen.
Swiping
Swipe upwards, downwards, to the left, or
to the right.
Spreading and pinching
Spread two fingers apart or pinch on the
screen.
Basics
30
Navigation bar (soft buttons)
When you turn on the screen, the soft buttons will appear on the navigation bar at the
bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back
button by default. The functions of the buttons can change according to the app currently
being used or usage environment.
Button Function
Recents
•
Tap to open the list of recent apps.
Home
•
Tap to return to the Home screen.
•
Tap and hold to launch the
Google Assistant
app.
Back
•
Tap to return to the previous screen.
Basics
31
Hiding the navigation bar
View files or use apps on a wider screen by hiding the navigation bar.
Launch the
Settings
app, tap
Display
→
Navigation bar
, and then tap
Full screen gestures
under
Navigation type
. The navigation bar will be hidden and the gesture hints will appear.
Tap
More options
and select an option you want.
•
Swipe from bottom
: The gesture hints will appear where the soft buttons are located. To
use the soft buttons, drag the gesture hint of the desired button upwards.
•
Swipe from sides and bottom
:
–
Swipe up from the bottom of the screen to move to the Home screen.
–
Swipe up and hold to view the list of recent apps.
–
Swipe inward from either side of the screen to return to the previous screen.
–
Swipe inward from one of the bottom corners to launch the
Google Assistant
app.
Swipe from bottom Swipe from sides and bottom
If you want to hide the gesture hints at the bottom of the screen, tap the
Gesture hints
switch to deactivate it.
Basics
32
Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
The screen may appear differently depending on the region or service provider.
A widget
Navigation bar (soft buttons)
Favourite apps
Screen indicator
Basics
33
Switching between Home and Apps screens
On the Home screen, swipe upwards or downwards to open the Apps screen.
To return to the Home screen, swipe upwards or downwards on the Apps screen.
Alternatively, tap the Home button or the Back button.
Home screen Apps screen
If you add the Apps button on the Home screen, you can open the Apps screen by tapping
the button. On the Home screen, tap and hold an empty area, tap
Home screen settings
, and
then tap the
Apps button
switch to activate it. The Apps button will be added at the bottom
of the Home screen.
Apps button
Basics
34
Display the screen in landscape mode
On the Home screen, tap and hold an empty area, tap
Home screen settings
, and then tap
the
Rotate to landscape mode
switch to activate it.
Rotate the device until it is horizontal to view the screen in landscape mode.
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then tap
Add to Home
. A shortcut to the app will be added on the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
Basics
35
Creating folders
Create folders and gather similar apps to quickly access and launch apps.
On the Home screen or the Apps screen, tap and hold an app, and then drag it over another
app.
A new folder containing the selected apps will be created. Tap
Folder name
and enter a
folder name.
•
Adding more apps
Tap on the folder. Tick the apps to add and tap
Done
. You can also add an app by
dragging it to the folder.
•
Moving apps from a folder
Tap and hold an app to drag it to a new location.
•
Deleting a folder
Tap and hold a folder, and then tap
Delete folder
. Only the folder will be deleted. The
folder’s apps will be relocated to the Apps screen.
Basics
36
Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.
•
Adding panels: Swipe to the left, and then tap .
•
Moving panels: Tap and hold a panel preview, and then drag it to a new location.
•
Deleting panels: Tap on the panel.
•
Wallpapers
: Change the wallpaper settings for the Home screen and the locked screen.
•
Themes
: Change the device’s theme. Visual elements of interface, such as colours, icons,
and wallpapers, will change depending on the selected theme.
•
Widgets
: Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.
•
Home screen settings
: Configure settings for the Home screen, such as the screen grid or
layout.
Basics
37
Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on the
Home screen. On the Home screen, tap and hold an empty area, and then tap
Home screen
settings
→
Home screen layout
→
Home screen only
→
Apply
.
You can now access all your apps by swiping to the left on the Home screen.
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
•
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
•
Some indicator icons appear only when you open the notification panel.
•
The indicator icons may appear differently depending on the service provider or
model.
Icon Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
/ LTE network connected
Wi-Fi connected
Bluetooth feature activated
Location services being used
Call in progress
Missed call
New text or multimedia message
Alarm activated
Basics
38
Icon Meaning
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
Lock screen
Pressing the Side key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Side key to turn on the screen.
Locked screen
Basics
39
Changing the screen lock method
To change the screen lock method, launch the
Settings
app, tap
Lock screen
→
Screen lock
type
, and then select a method.
When you set a pattern, PIN, password, or your biometric data for the screen lock method,
you can protect your personal information by preventing others from accessing your device.
After setting the screen lock method, the device will require an unlock code whenever
unlocking it.
•
Swipe
: Swipe in any direction on the screen to unlock it.
•
Pattern
: Draw a pattern with four or more dots to unlock the screen.
•
PIN
: Enter a PIN with at least four numbers to unlock the screen.
•
Password
: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
•
None
: Do not set a screen lock method.
•
Face
: Register your face to unlock the screen. Refer to Face recognition for more
information.
•
Fingerprints
: Register your fingerprints to unlock the screen. Refer to Fingerprint
recognition for more information.
You can set your device to perform a factory data reset if the unlock code is entered
incorrectly several times in a row and the attempt limit is reached. Launch the
Settings
app, tap
Lock screen
→
Secure lock settings
, unlock the screen using the
preset screen lock method, and then tap the
Auto factory reset
switch to activate it.
Basics
40
Screen capture
Capture a screenshot while using the device and write on, draw on, crop, or share the
captured screen. You can capture the current screen and scrollable area.
Use the following method to capture a screenshot. Captured screenshots will be saved in
Gallery
.
•
Key capture: Press the Side key and the Volume Down key simultaneously.
It is not possible to capture a screenshot while using some apps and features.
After capturing a screenshot, use the following options on the toolbar at the bottom of the
screen:
•
: Capture the current content and the hidden content on an elongated page, such as a
webpage. When you tap , the screen will automatically scroll down and more content
will be captured.
•
: Write or draw on the screenshot or crop a portion from the screenshot. The cropped
area will be saved in
Gallery
.
•
: Share the screenshot with others.
If the options are not visible on the captured screen, launch the
Settings
app, tap
Advanced features
→
Screenshots
, and then tap the
Screenshot toolbar
switch to
activate it.
Basics
41
Notification panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can use the following functions on the notification panel.
View the notification details and
perform various actions.
Clear all notifications.
Launch Settings.
Access the power options.
Access the notification settings.
Quick setting buttons
Control media on your device
and connected nearby devices.
Control connected nearby
devices and SmartThings
devices and scenes.
Basics
42
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap
→
Button order
, tap and hold a button, and then drag it to
another location.
Controlling media playback
Take control of music or video playback easily using the Media feature. You can also continue
playback on another device.
1 Open the notification panel and tap
Media
.
2 Tap the icons on the controller to control the playback.
To continue playback on another device, tap and select the device you want.
Basics
43
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send messages, create notes, and
more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Break to the next line.
Delete a preceding character.
Enter symbols.
Enter uppercase. For all caps, tap
it twice.
Additional keyboard functions
Enter a space.
View more keyboard functions.
Changing the input language
Tap
→
Languages and types
→
Manage input languages
and select the languages to
use. When you select two or more languages, you can switch between the input languages
by swiping to the left or right on the space key.
Changing the keyboard
To change the keyboard type, tap
→
Languages and types
, select a language, and then
select the keyboard type you want.
On a
3x4 keyboard
, a key has three or four characters. To enter a character, tap the
corresponding key repeatedly until the desired character appears.
Basics
44
Additional keyboard functions
Some features may not be available depending on the region or service provider.
•
: Predict words based on your input and show word suggestions. To return to the
keyboard functions list, tap .
•
: Enter emoticons.
•
: Enter stickers. You can also enter My Emoji stickers that look like you. Refer to Using
My Emoji stickers in chats for more information.
•
: Attach animated GIFs.
•
: Enter text by voice.
•
: Change the keyboard settings.
•
→
: Add an item from the clipboard.
•
→
: Change the keyboard mode or size.
•
→
: Open the text editing panel.
Copying and pasting
1 Tap and hold over text.
2 Drag or to select the desired text, or tap
Select all
to select all text.
3 Tap
Copy
or
Cut
.
The selected text is copied to the clipboard.
4 Tap and hold where the text is to be inserted and tap
Paste
.
To paste text that you have previously copied, tap
Clipboard
and select the text.
Basics
45
Dictionary
Look up definitions for words while using certain features, such as when browsing webpages.
1 Tap and hold over a word that you want to look up.
2 Tap
Dictionary
on the options list.
If a dictionary is not preinstalled on the device, tap
Move to Manage dictionaries
, tap
next to a dictionary, and then tap
Install
to download it.
3 View the definition in the dictionary pop-up window.
To switch to the full screen view, tap . Tap the definition on the screen to view more
definitions. In the detailed view, tap to add the word to your favourite words list or tap
Search Web
to use the word as a search term.
Voice to Text Message
You can send messages quickly and easily with voice by pressing and holding the XCover key.
•
To use this feature, your device must be connected to a Wi-Fi or mobile network.
•
To use this feature, you must sign in to
Bixby
. For more information, refer to
Starting Bixby.
•
This feature is only available in the
Messages
app and in some languages.
Basics
46
1 Launch the
Messages
app and tap .
2 Add recipients.
3 Tap the message input field and press and hold the XCover key.
Select a
language.
XCover
key
Activate the
dictation mode.
4 Say a message and release your finger from the key.
The message will be automatically sent.
If you want to use the this feature by pressing and holding the
Top key
, launch the
Settings
app, tap
Advanced features
→
Top key
→
Press and hold
under
Actions
switch to activate it, and then select the
Voice to Text Message
.
47
Apps and features
Installing or uninstalling apps
Galaxy Store
Purchase and download apps. You can download apps that are specialized for Samsung
Galaxy devices.
Launch the
Galaxy Store
app.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap to search for a keyword.
Select an app to view information about it. To download free apps, tap
Install
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
→
Auto update apps
, and then
select an option.
Play Store
Purchase and download apps.
Launch the
Play Store
app.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap
Install
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
Settings
→
Auto-update apps
, and
then select an option.
Apps and features
48
Managing apps
Uninstalling or disabling apps
Tap and hold an app and select an option.
•
Disable
: Disable selected default apps that cannot be uninstalled from the device.
•
Uninstall
: Uninstall downloaded apps.
Some apps may not support this feature.
Enabling apps
Launch the
Settings
app, tap
Apps
→
→
Disabled
, select an app, and then tap
Enable
.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device.
To view your app permission settings, launch the
Settings
app and tap
Apps
. Select an app
and tap
Permissions
. You can view the app’s permissions list and change its permissions.
To view or change app permission settings by permission category, launch the
Settings
app
and tap
Apps
→
→
Permission manager
. Select an item and select an app.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
Apps and features
49
Finder
Search for content on the device quickly.
1 On the Apps screen, tap
Search
. Alternatively, open the notification panel, swipe
downwards, and then tap .
2 Enter a keyword.
Apps and content on your device will be searched.
If you tap on the keyboard, you can search for more content.
Bixby
Introduction
Bixby is a user interface that helps you use your device more conveniently.
You can talk to Bixby or type text. Bixby will launch a function you request or show the
information you want. It also learns your usage patterns and environments. The more it learns
about you, the more precisely it will understand you.
•
To use Bixby, your device must be connected to a Wi-Fi or mobile network.
•
To use Bixby, you must sign in to your Samsung account.
•
Bixby is only available in some languages, and certain features may not be
available depending on your region.
Apps and features
50
Starting Bixby
When you launch Bixby for the first time, the Bixby intro page will appear. You must select
the language to use with Bixby, sign in to your Samsung account according to the on-screen
instructions, and then agree to the terms and conditions.
1 Press and hold the Side key. Alternatively, launch the
Bixby
app.
Sign in to your
Samsung
account.
Select a
language.
Side key
2 Select the language to use with Bixby.
3 Tap
Sign in to Samsung account
and follow the on-screen instructions to sign in to your
Samsung account.
If you are already signed in, your account information will appear on the screen.
4 Follow the on-screen instructions to complete the setup.
The Bixby screen will appear.
Apps and features
51
Using Bixby
When you say what you want to Bixby, Bixby will launch corresponding functions or show the
information you requested.
While pressing and holding the Side key, say what you want to Bixby, and then release your
finger from the key when you are finished speaking. Alternatively, say “Hi, Bixby”, and when
the device emits a sound, say what you want.
For example, while pressing and holding the Side key, say “How’s the weather today?” The
weather information will appear on the screen.
If you want to know the weather tomorrow, while pressing and holding the Side key, just say
“Tomorrow?” Because Bixby understands the context of the conversation, it will show you
tomorrow’s weather.
Starting a conversation
"How's the weather
today?"
Corresponding function
launched
Listening
Apps and features
52
If Bixby asks you a question during a conversation, while pressing and holding the Side key,
answer Bixby. Or, tap and answer Bixby.
If you are using headphones or Bluetooth audio, or start a conversation by saying “Hi, Bixby”,
you can continue the conversation without tapping the icon. Launch the
Bixby
app and tap
→
Settings
→
Automatic listening
→
Hands-free only
.
Waking up Bixby using your voice
You can start a conversation with Bixby by saying “Hi, Bixby”. Register your voice so that Bixby
will respond to your voice when you say “Hi, Bixby”.
1 Launch the
Bixby
app and tap
→
Settings
→
Voice wake-up
.
2 Tap the
Wake with “Hi, Bixby”
switch to activate it.
3 Follow the on-screen instructions to complete the setup.
Now you can say “Hi, Bixby”, and when the device emits a sound, start a conversation.
Communicating by typing text
If your voice is not recognized due to noisy environments or if you are in a situation where
speaking is difficult, you can communicate with Bixby via text.
Launch the
Bixby
app and tap , and then type what you want.
During the communication, Bixby also will answer you through text instead of voice
feedback.
Apps and features
53
Bixby Vision
Introduction
Bixby Vision is a service that provides various features based on image recognition.
You can use Bixby Vision to quickly search for information by recognizing objects or your
current location. You can also experience the AR feature, which makes virtual images appear
on the preview screen.
Use a variety of useful Bixby Vision features.
Search for images.
Search for locations.
Experience the AR feature.
Extract or translate text.
•
To use this feature, the device must be connected to a Wi-Fi or mobile network.
•
The available features and search results may vary depending on the region or
service provider.
•
This feature may not be available or you may not get correct search results
depending on the image size, format, or resolution.
•
Samsung is not responsible for the product information provided by Bixby Vision.
Apps and features
54
Launching Bixby Vision
Launch Bixby Vision using one of these methods.
•
In the
Camera
app, tap
MORE
on the shooting modes list and tap
BIXBY VISION
.
•
In the
Gallery
app, select an image and tap .
•
In the
Internet
app, tap and hold an image and tap
Bixby Vision
.
•
If you added the Bixby Vision app icon to the Apps screen, launch the
Bixby Vision
app.
Searching for similar images
Search for images similar to the recognized object online. You can view various images with
properties similar to the object, such as colour or shape.
For example, if you want to know the title of a photo or image, use the Bixby Vision
features. The device will search for and show you related information or images with similar
characteristics.
1 Launch the
Camera
app, tap
MORE
on the shooting modes list, and then tap
BIXBY
VISION
.
2 Tap
Lens
and keep the object within the screen to recognize it.
3 Select a search result with
Images
on it.
The similar images will appear.
Translating or extracting text
Recognize and show the translated text on the screen. You can also extract text from a
document or an image file.
For example, if you want to know what a sign says while travelling abroad, use the Bixby
Vision features. The device will translate the sign’s text into the language you select.
1 Launch the
Camera
app, tap
MORE
on the shooting modes list, and then tap
BIXBY
VISION
.
Apps and features
55
2 Tap and keep the text within the screen to recognize it.
The translated text will appear on the screen.
•
To extract text, tap . You can share or save the extracted text.
•
To save the screen with the translated text as an image, tap . The screen will be
saved in
Gallery
.
•
To change the source or target language, tap the language settings panel at the top of
the screen.
Searching for places
Search for information about nearby places by recognizing your current location. You can also
view deals available nearby.
For example, if you want to search for nearby stores having sales, use the Bixby Vision
features. The device will search for and show you the sales happening in the nearby stores.
Available features may vary depending on the region or service provider.
1 Launch the
Camera
app, tap
MORE
on the shooting modes list, and then tap
BIXBY
VISION
.
2 Tap and point the camera towards the direction you want to search for places.
You can view basic information about nearby places.
•
If you want to search for places in another direction, point the camera towards the
direction.
•
To view available deals nearby, tap
Deals
.
•
You can view your current location and weather information. To view your current
location on the map, point the camera towards the ground. To view the current
weather information, point the camera towards the sky.
3 Select a search result on the screen.
The device will show the information of nearby places and deals.
Apps and features
56
Experiencing various AR features
Various apps include the AR feature, which makes virtual images appear on the background
or person on the preview screen. You can conveniently experience products and view
information without visiting stores or trying them in person. Experience Bixby Vision’s fun and
useful AR feature.
Available apps may vary depending on the region or service provider.
1 Launch the
Camera
app, tap
MORE
on the shooting modes list, and then tap
BIXBY
VISION
.
2 Tap
Apps
and select the feature you want.
Bixby Home
On the Bixby Home screen, you can view recommended services and information that Bixby
provides by analyzing your usage patterns and your routine.
•
To view more content, connect to a Wi-Fi or mobile network.
•
To fully use this feature, you must sign in to your Samsung account.
Apps and features
57
Opening Bixby Home
1 On the Home screen, swipe to the right.
The Bixby Home screen will appear.
When launching this feature for the first time or after performing a data reset, follow the
on-screen instructions to complete the setup.
2 Swipe upwards or downwards to view recommended content.
Upcoming reminder
Access additional options.
Recommended content
3 To close Bixby Home, swipe to the left on the screen or tap the Back button.
Apps and features
58
Using recommended content on Bixby Home
When you open Bixby Home, you can view the content that is frequently updated as cards.
Swipe upwards or downwards to view the cards.
For example, on the way to the office in the morning, you can view your day’s schedule and
play your favourite music on the Bixby Home screen.
The content and order of the cards update automatically at a specified interval. You
can update cards whenever you want by swiping downwards on the screen.
Editing cards list
•
To pin a card to the top of the Bixby Home screen, tap
→
Pin to top
. To unpin a card,
tap
→
Unpin
.
•
To stop displaying a card on the list, drag the card to the right and tap
Don’t show again
.
•
To hide a card from the list, drag the card to the right and tap
Hide for now
.
Selecting apps to show as cards
Add or delete apps to show as cards on the Bixby Home screen.
On the Bixby Home screen, tap
→
Cards
, select an app, and then tap the switches next to
items to add or delete them.
Customizing the Bixby Home settings
On the Bixby Home screen, tap
→
Settings
.
•
Samsung account
: Sign in to your Samsung account.
•
Customization Service
: Set to use Bixby’s interactive and customized services to enhance
your experience.
•
Bixby Home content providers
: Read and agree to or withdraw your agreement from
the terms and conditions and privacy policies of each content provider.
•
Privacy Policy
: Read the privacy policies.
•
About Bixby Home
: View the Bixby Home version and legal information.
Apps and features
59
Bixby Routines
Bixby Routines is a service that automates settings you use repeatedly and suggests useful
features according to your frequent situations by learning your usage patterns.
For example, a ‘before bed’ routine will perform actions, such as turning on silent mode and
dark mode, to reduce the effects of light and sound on your eyes and ears when you use the
device before going to bed.
Adding routines
Add routines to use your device more conveniently. When you add a routine, you can set its
running condition to auto or manual.
Adding recommended routines
When your device learns your usage patterns, it will recommend adding useful or frequently
used features as routines.
When the recommendation notification appears, tap
View all
and add it as your own routine.
Adding routines from the recommendation list
View the list of useful features and add them as your own routines.
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60
1 Launch the
Settings
app and tap
Advanced features
→
Bixby Routines
.
2 On the
Discover
list, select a routine you want and tap
Save
.
•
To set the routine’s conditions and actions, tap
Edit
. Alternatively, tap the condition or
action you want to edit.
•
If you want to set the routine’s running condition to manual, tap
Start button tapped
.
This option will appear only when there are no running conditions set.
For manual routines, you can add them to the Home screen as widgets and access
them quickly. When a pop-up window appears, tap
Add
.
Adding your own routines
Add features you want to use as routines.
1 Launch the
Settings
app and tap
Advanced features
→
Bixby Routines
→
.
2 Tap , set conditions, and then tap
Next
.
If you want to set the routine’s running condition to manual, tap
Start button tapped
.
3 Tap , set actions, and then tap
Done
.
4 Enter a routine name and tap
Done
.
For manual routines, you can add them to the Home screen as widgets and access them
quickly. When a pop-up windows appears, tap
Add
.
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61
Using routines
Running auto routines
Auto routines will run automatically when their conditions are detected.
Running manual routines
For manual routines which you set the running condition as
Start button tapped
, you can
run them manually by tapping the button whenever you want.
Launch the
Settings
app, tap
Advanced features
→
Bixby Routines
→
My routines
and tap
next to the routine you want to run. Alternatively, tap the routine’s widget on the Home
screen.
Viewing running routines
Currently running routines will appear on the notification panel. To view a routine’s details,
tap the notification.
Stopping running routines
You can quickly stop running routines. On the notification panel, select a routine and tap
Stop
.
Managing routines
Launch the
Settings
app and tap
Advanced features
→
Bixby Routines
→
My routines
.
Your routines will appear.
To deactivate a routine, tap the routine’s switch or .
To edit a routine, select a routine and tap
Edit
. Alternatively, tap the condition or action you
want to edit.
To delete routines, tap
→
Delete
, tick routines to delete, and then tap
Delete
.
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Reminder
Create reminders to schedule to-do items or to view content later. You will receive
notifications at the preset time or location for each reminder.
•
To receive more accurate notifications, connect to a Wi-Fi or mobile network.
•
To fully use this feature, you must sign in to your Samsung account.
•
To use location reminders, the GPS feature must be activated.
Starting Reminder
Starting Reminder from Bixby Home
1 On the Home screen, swipe to the right.
The Bixby Home screen will appear.
2 Tap
Get started
on the
Reminder
card.
The Reminder screen will appear and the
Reminder
app icon ( ) will be added to the
Apps screen.
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63
Starting Reminder from Calendar
Launch the
Calendar
app and tap
→
Reminder
. The Reminder screen will appear and the
Reminder
app icon ( ) will be added to the Apps screen.
Creating reminders
Create reminders with various methods. Reminder will alert you if you create a reminder with
a specified time or location setting. You can also save various content, such as a single memo
or webpage address, and view it later.
For example, create a reminder to alert you to ‘Water the flowers when I get home’.
1 Launch the
Reminder
app.
2 Tap
Write a reminder
or and enter ‘Water the flowers’.
3 Tap
Place
→
Pick a place
and set the location to home.
4 Tap
When I arrive at
→
Done
.
5 Tap
Save
to save the reminder.
When you arrive at home, the ‘Water the flowers’ notification will appear.
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64
Checking reminder notifications
At the preset time or location, a notification pop-up window will appear. Tap
Complete
or
Snooze
.
Viewing the reminders list
Launch the
Reminder
app to view your reminders list. To view reminder details, select a
reminder.
Editing reminder details
Add or edit reminder details, such as frequency, date and time, or location.
1 On the reminders list, select a reminder to edit and tap
Edit
.
2 Edit the conditions and tap
Save
.
Reminder conditions
Change the reminder's colour.
Reminder information
Add a checklist.
Add an image.
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65
Completing reminders
Mark reminders that you do not need to be reminded of as complete.
On the reminders list, select a reminder and tap
Complete
.
Restoring reminders
Restore reminders that have been completed.
1 On the reminders list, tap
→
Completed
→
Edit
.
2 Tick items to restore and tap
Restore
.
Reminders will be added to the reminders list and you will be reminded at the preset
times.
Deleting reminders
To delete a reminder, select a reminder and tap
Delete
. To delete multiple reminders, tap and
hold a reminder, tick reminders to delete, and then tap
Delete
.
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Phone
Introduction
Make or answer voice calls.
Making calls
1 Launch the
Phone
app and tap
Keypad
.
2 Enter a phone number.
3 Tap to make a voice call.
Preview the phone number.
Delete a preceding character.
Access additional options.
Search for a contact.
Add the number to the contacts
list.
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67
Making calls from call logs or contacts list
Launch the
Phone
app, tap
Recents
or
Contacts
, and then swipe to the right on a contact or
a phone number to make a call.
If this feature is deactivated, launch the
Settings
app, tap
Advanced features
→
Motions
and gestures
, and then tap the
Swipe to call or send messages
switch to activate it.
Using speed dial
Set speed dial numbers to quickly make calls.
To set a number to speed dial, launch the
Phone
app, tap
Keypad
or
Contacts
→
→
Speed
dial numbers
, select a speed dial number, and then add a phone number.
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.
Making calls from the locked screen
On the locked screen, drag outside the circle.
Making calls by searching for nearby places
You can easily make calls to places near your current location by searching for their
information. You can search for nearby places by category, such as restaurants or stores, or by
selecting recommended hot places.
Launch the
Phone
app, tap
Places
, and then select a category or tap and enter a business
name in the search field. Or, select one from the recommended hot places. The business’s
information, such as its phone number or address, will appear.
This feature may not be available depending on the region or service provider.
Making an international call
1 Launch the
Phone
app and tap
Keypad
.
2 Tap and hold 0 until the + sign appears.
3 Enter the country code, area code, and phone number, and then tap .
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68
Receiving calls
Answering a call
When a call comes in, drag outside the large circle.
Rejecting a call
When a call comes in, drag outside the large circle.
To send a message when rejecting an incoming call, drag the
Send message
bar upwards
and select a message to send. If the
Add reminder
switch is activated, a reminder will be
saved to alert you of the rejected call one hour later.
To create various rejection messages, launch the
Phone
app, tap
→
Settings
→
Quick
decline messages
, enter a message, and then tap .
Missed calls
If a call is missed, the icon appears on the status bar. Open the notification panel to view
the list of missed calls. Alternatively, launch the
Phone
app and tap
Recents
to view missed
calls.
Blocking phone numbers
Block calls from specific numbers added to your block list.
1 Launch the
Phone
app and tap
→
Settings
→
Block numbers
.
2 Tap
Recents
or
Contacts
, select contacts or phone numbers, and then tap
Done
.
To manually enter a number, tap
Add phone number
, enter a phone number, and then
tap .
When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
Block unknown callers
switch to activate the feature.
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69
Options during calls
If the area around the rear camera is covered, unwanted noises may incur during
a call. Remove accessories, such as a screen protector or stickers, around the rear
camera area.
During a voice call
The following actions are available:
•
: Access additional options.
•
Add call
: Dial a second call. The first call will be put on hold. When you end the second
call, the first call will be resumed.
•
Hold call
: Hold a call. Tap
Resume call
to retrieve the held call.
•
Bluetooth
: Switch to a Bluetooth headset if it is connected to the device.
•
Speaker
: Activate or deactivate the speakerphone. When using the speakerphone, keep
the device away from your ears.
•
Mute
: Turn off the microphone so that the other party cannot hear you.
•
Keypad
/
Hide
: Open or close the keypad.
•
: End the current call.
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70
Adding a phone number to Contacts
Adding a phone number to Contacts from the keypad
1 Launch the
Phone
app and tap
Keypad
.
2 Enter the number.
3 Tap
Add to Contacts
.
4 Tap
Create new contact
to create a new contact, or tap
Update existing contact
to add
the number to an existing contact.
Adding a phone number to Contacts from the calls list
1 Launch the
Phone
app and tap
Recents
.
2 Tap a caller’s image and tap
Add
, or tap a phone number and tap
Add to Contacts
.
3 Tap
Create new contact
to create a new contact, or tap
Update existing contact
to add
the number to an existing contact.
Adding a tag to a phone number
You can add tags to numbers without saving them to Contacts. This allows you to view the
caller’s information when they call without having them listed in Contacts.
1 Launch the
Phone
app and tap
Recents
.
2 Tap a phone number
→
.
3 Tap
Add note
, enter a tag, and then tap
Add
.
When a call comes from that number, the tag will show under the number.
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71
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
1 Launch the
Contacts
app and tap .
2 Select a storage location.
3 Enter contact information.
Select a storage location.
Add an image.
Open more information fields.
Enter contact information.
Depending on the selected storage location, the types of information you can save
may vary.
4 Tap
Save
.
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72
Importing contacts
Add contacts by importing them from other storages to your device.
1 Launch the
Contacts
app and tap
→
Manage contacts
→
Import or export contacts
→
Import
.
2 Select a storage location to import contacts from.
3 Tick VCF files or contacts to import and tap
Done
.
4 Select a storage location to save contacts to and tap
Import
.
Syncing contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts, such as your
Samsung account.
1 Launch the
Settings
app, tap
Accounts and backup
→
Accounts
and select the account
to sync with.
2 Tap
Sync account
and tap the
Contacts
switch to activate it.
For the Samsung account, tap
→
Sync settings
and tap the
Contacts
switch to activate
it.
Searching for contacts
Launch the
Contacts
app.
Use one of the following search methods:
•
Scroll up or down the contacts list.
•
Drag a finger along the index at the right side of the contacts list to scroll through it
quickly.
•
Tap at the top of the contacts list and enter search criteria.
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73
Tap the contact. Then take one of the following actions:
•
: Add to favourite contacts.
•
: Make a voice call.
•
: Compose a message.
•
: Compose an email.
Sharing contacts
You can share contacts with others by using various sharing options.
1 Launch the
Contacts
app and tap
→
Share
.
2 Select contacts and tap
Share
.
3 Select a sharing method.
Saving and sharing profile
Save and share your profile information, such as your photo and status message, with others
using the profile sharing feature.
•
To use this feature, you must sign in to your Samsung account.
•
The profile sharing feature may not be available depending on the region or
service provider.
•
The profile sharing feature is only available for contacts who have activated the
profile sharing feature on their device.
1 Launch the
Contacts
app and select your profile.
2 Tap
Edit
, edit your profile, and tap
Save
.
3 Tap
Tap here to share your profile
and tap the switch to activate it.
•
To use the profile sharing feature, your phone number must be verified. You can view
your contacts’ updated profile information in
Contacts
.
•
To change the scope of contacts to share your profile with, tap
Select what’s shared
,
select an item to share, and then select an option.
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74
Creating groups
You can add groups, such as family or friends, and manage contacts by group.
1 Launch the
Contacts
app and tap
→
Groups
→
Create group
.
2 Enter a group name.
To set a group ringtone, tap
Group ringtone
and select a ringtone.
3 Tap
Add member
, select contacts to add to the group, and then tap
Done
.
4 Tap
Save
.
Sending a group message
You can send a group message to a group’s members at the same time.
Launch the
Contacts
app, tap
→
Groups
, select a group, and then tap
→
Send message
.
Merging duplicate contacts
When you import contacts from other storages, or sync contacts with other accounts, your
contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline
your contacts list.
1 Launch the
Contacts
app and tap
→
Manage contacts
→
Merge contacts
.
2 Tick contacts and tap
Merge
.
Deleting contacts
1 Launch the
Contacts
app and tap
→
Delete
.
2 Select contacts and tap
Delete
.
To delete contacts one by one, open the contacts list and tap a contact. Then tap
→
Delete
.
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75
Messages
Introduction
Send and view messages by conversation.
Sending messages
You may incur additional charges for sending messages when you are roaming.
1 Launch the
Messages
app and tap .
2 Add recipients and enter a message.
To record and send a voice message, tap and hold , say your message, and then release
your finger. The recording icon appears only while the message input field is empty.
Enter recipients.
Enter a message. Enter stickers.
Attach files.
Recipient
Send the message.
3 Tap to send the message.
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76
Viewing messages
Messages are grouped into message threads by contact.
You may incur additional charges for receiving messages when you are roaming.
1 Launch the
Messages
app and tap
Conversations
.
2 On the messages list, select a contact or a phone number.
•
To reply to the message, tap the message input field, enter a message, and then tap
.
•
To adjust the font size, spread two fingers apart or pinch on the screen.
Blocking unwanted messages
Block messages from specific numbers added to your block list.
1 Launch the
Messages
app and tap
→
Settings
→
Block numbers and messages
→
Block numbers
.
2 Tap
Conversations
and select a contact or a phone number. Or, tap
Contacts
, select
contacts, and then tap
Done
.
To manually enter a number, enter a phone number under
Enter phone number
and
tap .
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77
Setting the message notification
You can change notification sound, display options, and more.
1 Launch the
Messages
app, tap
→
Settings
→
Notifications
, and then tap the switch to
activate it.
2 Change the notification settings.
Setting a message reminder
You can set an alert at an interval to let you know that you have unchecked notifications. If
this feature is not activated, launch the
Settings
app, tap
Accessibility
→
Advanced settings
→
Notification reminders
, and then tap the switch to activate it.
Deleting messages
1 Launch the
Messages
app and tap
Conversations
.
2 On the messages list, select a contact or a phone number.
3 Tap and hold a message, then tap
Delete
.
To delete multiple messages, tick messages you want to delete.
4 Tap
Delete
.
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78
Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
Browsing webpages
1 Launch the
Internet
app.
2 Tap the address field.
3 Enter the web address or a keyword, and then tap
Go
.
To view the toolbars, drag your finger downwards slightly on the screen.
To switch between tabs quickly, swipe to the left or right on the address field.
Bookmark the current webpage.
Open the homepage.
Move between pages. Access additional options.
View your bookmarks.
Refresh the current webpage.
Open the browser's tab
manager.
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79
Using secret mode
In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can
lock secret mode using a password and your biometric data.
Activating secret mode
In the toolbar at the bottom of the screen, tap
→
Turn on Secret mode
. If you are using
this feature for the first time, set whether to use a password for secret mode.
In secret mode, the device will change the colour of the toolbars.
In secret mode, you cannot use some features, such as screen capture.
Changing security settings
You can change your password or the lock method.
Tap
→
Settings
→
Privacy and security
→
Secret mode settings
→
Change password
.
To use your registered biometric data as a lock method along with the password, tap an
option switch under
Biometrics
to activate it.
Deactivating secret mode
In the toolbar at the bottom of the screen, tap
→
Turn off Secret mode
.
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Camera
Introduction
Take photos and record videos using various modes and settings.
Camera etiquette
•
Do not take photos or record videos of other people without their permission.
•
Do not take photos or record videos where legally prohibited.
•
Do not take photos or record videos in places where you may violate other people’s
privacy.
Launching Camera
Use the following methods to launch Camera:
•
Launch the
Camera
app.
•
Press the Side key twice quickly.
•
On the locked screen, drag outside the circle.
•
Some methods may not be available depending on the region or service provider.
•
Some camera features are not available when you launch the
Camera
app from the
locked screen while the screen lock method is set.
•
If photos you take appear blurry, clean the camera lens and try again.
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81
Taking photos
1 Tap the image on the preview screen where the camera should focus.
•
Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
Alternatively, drag the lens selection icon to the left or right. Zooming features are
available only when using the rear camera.
•
To adjust the brightness of photos, tap the screen. When the adjustment bar appears,
drag the adjustment bar towards or .
2 Tap to take a photo.
Camera settings
Take a photo.
Preview thumbnail
Shooting modes Current mode
Scene optimizer button
Select a lens
Switch between
the front and rear
cameras.
Options for current shooting
mode
•
The preview screen may vary depending on the shooting mode and which camera
is being used.
•
The camera automatically shuts off when unused.
•
Make sure that the lens is not damaged or contaminated. Otherwise, the device
may not work properly in some modes that require high resolutions.
•
Your device’s camera features a wide-angle lens. Minor distortion may occur in
wide-angle photos or videos and does not indicate device performance problems.
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82
Locking the focus (AF) and exposure (AE)
You can lock the focus or exposure on a selected area to prevent the camera from
automatically adjusting based on changes to the subjects or light sources.
Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and
exposure setting will be locked. The setting remains locked even after you take a photo.
Selecting a lens for shooting
On the preview screen, select the lens you want and take a photo or record a video.
This feature is only available in some shooting modes.
•
: The wide-angle lens lets you take basic photos or record normal videos.
•
: The Ultra wide lens lets you take wide-angle photos or record wide-angle videos. Use
this feature to take landscape photos.
To correct the distortion in photos taken with the Ultra wide lens, tap on the preview
screen, tap
Save options
, and then tap the
Ultra wide lens correction
switch to
activate it.
Ultra wide shooting Basic shooting
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83
Using shooting modes
To change the shooting mode, drag the shooting modes list to the left or right, or swipe to
the left or right on the preview screen.
Select a shooting mode you want.
Shooting modes list
Photo mode (Intelligent camera)
The camera adjusts the shooting options automatically depending on the surroundings to
capture photos easily. The intelligent camera feature automatically recognizes the subject
and optimizes the colour and any effects.
On the shooting modes list, tap
PHOTO
and tap to take a photo.
Scene optimizer
The camera adjusts the colour settings and applies the optimized effect automatically by
recognizing the subject.
On the shooting modes list, tap
PHOTO
. When the camera recognizes the subject, the scene
optimizer button will change and the optimized colour and effect will be applied.
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84
•
If this feature is not activated, tap on the preview screen and tap the
Scene
optimizer
switch to activate it.
•
To use additional features, tap on the preview screen, tap
Scene optimizer
, and
then tap the switches next to the features you want.
•
If you do not want to use this feature, tap the scene optimizer button on the
preview screen.
Shot suggestions
The camera suggests the ideal composition for the photo by recognizing the position and
angle of your subject.
On the preview screen, tap and tap the
Shot suggestions
switch to activate it.
1 On the shooting modes list, tap
PHOTO
.
A guide will appear on the preview screen.
2 Point the guide at the subject.
The camera recognizes the composition, and the recommended composition appears on
the preview screen.
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85
3 Adjust the position and angle of the camera to fit the composition.
When the ideal composition is achieved, the guide will change to yellow.
4 Tap to take a photo.
Guide
Ideal composition
Taking selfies
You can take self-portraits with the front camera.
1 On the shooting modes list, tap
PHOTO
.
2 On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
3 Face the front camera lens.
To take self-portraits with a wide-angle shot of the landscape or people, tap .
4 Tap to take a photo.
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86
Applying filter and beauty effects
You can select a filter effect and modify facial features, such as your skin tone or face shape,
before taking a photo.
1 On the preview screen, tap .
2 Select a filter effect or beauty effects and take a photo.
Video mode
The camera adjusts the shooting options automatically depending on the surroundings to
record videos easily.
1 On the shooting modes list, tap
VIDEO
.
2 Tap to record a video.
•
To capture an image from the video while recording, tap .
•
To change the focus while recording a video, tap where you want to focus. To use auto
focus mode, tap
AF
to cancel the manually set focus.
3 Tap to stop recording the video.
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87
Live focus mode
Take photos that focus on the face and blur the background. You can also apply a background
effect and edit it after taking a photo.
Blur Spin Zoom Colour point
•
Use this feature in a place that has sufficient light.
•
The background blur may not be applied properly in the following conditions:
–
The device or the subject is moving.
–
The subject has a similar colour to the background.
Taking portraits that stand out using the Live focus feature
1 On the shooting modes list, tap
LIVE FOCUS
.
2 Drag the background blur adjustment bar to the left or right to adjust the blur level.
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88
3 When
Ready
appears on the preview screen, tap to take a photo.
Background blur adjustment bar
Editing the background of the Live Focus photos
You can also edit the background effect and the intensity of the background effect for a
photo taken with the Live focus feature.
1 Select a photo taken with the Live focus feature and tap
Change background effect
.
2 Select a background effect you want.
To adjust the intensity of the background effect, drag the adjustment bar to the left or
right.
Adjust the intensity of the
background effect.
Change the background
effect.
3 Tap
Apply
to save the photo.
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89
Super Slow-mo mode
Super slow motion is a feature that records a quickly passing moment slowly so that you can
appreciate it later. After the video is recorded, background music is added automatically.
•
Some super slow motion features may differ depending on the model.
•
Use this feature in a place that has sufficient light. When recording a video indoors
with insufficient or poor lighting, some of the following situations may occur:
–
The screen may appear dark due to the small amount of light.
–
The screen may flicker in certain lighting conditions, such as in places with
fluorescent lighting.
–
Noise may occur.
Recording super slow motion videos
Record a video by capturing a single moment that the subject is moving.
1 On the shooting modes list, tap
MORE
→
SUPER SLOW-MO
.
Start recording a video.
Camera settings
Super Slow-mo
2 Tap .
The device will capture the moment in super slow motion and save it as a video.
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90
Playing super slow motion videos
Select a super slow motion video and tap
Play super slow-mo video
.
Random background music will automatically accompany the video during playback.
To capture an image while playing a video, tap .
Editing super slow motion videos
On the playback screen, you can edit the video and save it as a different file or share it.
To crop out a desired section of the video, drag the start bracket and the end bracket to the
desired points to select the section to keep.
To edit the super slow motion section, drag to the left or right.
Start bracket End bracket
Super slow motion section
Change the background
music.
Slow motion mode
Record a video for viewing it in slow motion. You can specify sections of your videos to be
played in slow motion.
1 On the shooting modes list, tap
MORE
→
SLOW MOTION
.
2 Tap to start recording.
3 When you are finished recording, tap to stop.
4 On the preview screen, tap the preview thumbnail.
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91
5 Tap
Play slow motion video
.
The fastest section of the video will be set as a slow motion section and the video will
start playing. Up to two slow motion sections will be created based on the video.
To edit the slow motion section, drag to the left or right.
Slow motion section
Start bracket End bracket
Pro mode
Capture photos while manually adjusting various shooting options, such as exposure value
and ISO value.
On the shooting modes list, tap
MORE
→
PRO
. Select options and customize the settings,
and then tap to take a photo.
Available options
•
: Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos.
•
: Select an appropriate white balance, so images have a true-to-life colour range. You
can set the colour temperature.
•
: Change the exposure value. This determines how much light the camera’s sensor
receives. If the image is too dark, increase the exposure. If the image is too light, reduce
the exposure.
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92
Separating the focus area and the exposure area
You can separate the focus area and the exposure area.
Tap the preview screen where you want the focus area to lock and hold until the AF/AE lock
frame appears on the screen, separates into AF lock and AE lock frames, then rejoins to the
AF/AE lock frame. Tap again and drag the AE lock frame to the location where you want the
exposure area to lock.
Panorama mode
Using panorama mode, take a series of photos and then stitch them together to create a wide
scene.
To get the best shots using panorama mode, follow these tips:
•
Move the camera slowly in one direction.
•
Keep the image within the frame on the camera’s viewfinder. If the preview
image is out of the guide frame or you do not move the device, the device will
automatically stop taking photos.
•
Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
1 On the shooting modes list, tap
MORE
→
PANORAMA
.
2 Tap and move the device slowly in one direction.
3 Tap to stop taking photos.
Apps and features
93
Food mode
Take photos of food with vibrant colours and blurred edges.
1 On the shooting modes list, tap
MORE
→
FOOD
.
2 Tap the screen and drag the circular frame over the area to highlight.
The area outside the circular frame will be blurred.
To resize the circular frame, drag a corner of the frame.
3 Tap and drag the adjustment bar to adjust the colour tone.
4 Tap to take a photo.
Night mode
Take a photo in low-light conditions, without using the flash.
On the shooting modes list, tap
MORE
→
NIGHT
.
Hyperlapse mode
Record scenes, such as passing people or cars, and view them as fast-motion videos.
1 On the shooting modes list, tap
MORE
→
HYPERLAPSE
.
2 Tap and select a frame rate option.
If you set the frame rate to (
Auto)
, the device will automatically adjust the frame rate
according to the changing rate of the scene.
Apps and features
94
3 Tap to start recording.
4 Tap to finish recording.
5 On the preview screen, tap the preview thumbnail and tap
Play hyperlapse
to view the
video.
Customizing camera settings
Options for current shooting mode
On the preview screen, use the following options.
The available options may vary depending on the shooting mode.
•
: Activate or deactivate the flash.
•
: Select the length of the delay before the camera automatically takes a photo.
•
: Select an aspect ratio for photos.
•
: Apply beauty effects or a filter effect.
•
: Select a frame rate.
•
: Select an aspect ratio for videos.
•
: Stabilize a video.
•
: Record fun videos with virtual handwriting or drawings on faces or anywhere else.
Refer to AR Doodle for more information.
•
: Select a metering method. This determines how light values are calculated.
Centre-weighted
uses the light in the centre portion of the shot to calculate the
exposure of the shot.
Spot
uses the light in a concentrated centre area of the shot to
calculate the exposure of the shot.
Matrix
averages the entire scene.
•
: In
Food
mode, focus on a subject inside the circular frame and blur the image outside
the frame.
•
: In
Food
mode, adjust the colour tone.
Apps and features
95
Camera settings
On the preview screen, tap . Some options may not be available depending on the
shooting mode.
Intelligent features
•
Scene optimizer
: Set the device to adjust the colour settings and apply the optimized
effect automatically depending on the subject or scene.
•
Shot suggestions
: Set the device to suggest the ideal composition for the photo by
recognizing the position and angle of your subject.
•
Scan QR codes
: Enable or disable the QR code reader.
Pictures
•
Hold Shutter button to
: Select an action to perform when you tap and hold the camera
button.
•
Save options
: Select how you want to save photos.
Videos
•
Rear video size
: Select a resolution for videos you want to take with the rear camera.
Using a higher resolution will result in higher quality videos, but they will take up more
storage space.
•
Front video size
: Select a resolution for videos you want to take with the front camera.
Using a higher resolution will result in higher quality videos, but they will take up more
storage space.
•
High efficiency video
: Record videos in the High Efficiency Video Codec (HEVC) format.
Your HEVC videos will be saved as compressed files to conserve the device’s memory.
•
You cannot play the HEVC videos on other devices or share them online.
•
Super slow motion and slow motion videos cannot be recorded in the HEVC
format.
•
Video stabilization
: Activate anti-shake to reduce or eliminate blurry image resulting
from camera shake while recording a video.
Apps and features
96
Useful features
•
HDR (rich tone)
: Take photos with rich colours and reproduce details even in bright and
dark areas.
•
Pictures as previewed
: Set the device to save photos as they appear on the preview
screen when taken with the front camera (without flipping them).
•
Grid lines
: Display viewfinder guides to help composition when selecting subjects.
•
Location tags
: Attach a GPS location tag to the photo.
•
GPS signal strength may decrease in locations where the signal is obstructed,
such as between buildings or in low-lying areas, or in poor weather conditions.
•
Your location may appear on your photos when you upload them to the
Internet. To avoid this, deactivate the location tag setting.
•
Shooting methods
: Select additional shooting methods for taking a photo or recording
a video.
•
Storage location
: Select the memory location for storage. This feature will appear when
you insert a memory card.
•
Watermark
: Add a watermark in the bottom left corner when taking pictures.
•
Reset settings
: Reset the camera settings.
•
Contact us
: Ask questions or view frequently asked questions.
•
About Camera
: View the Camera app version and legal information.
Apps and features
97
Gallery
Introduction
View images and videos stored in your device. You can also manage images and videos by
album or create stories.
Viewing images
1 Launch the
Gallery
app and tap
Pictures
.
2 Select an image.
Access additional options.
Delete the image.
Share the image with others.
Add the image to favourites.
Modify the image.
Bixby Vision
You can create an animated GIF or collage from multiple images. On the list, tap
→
Create GIF
or
Create collage
, and then select images.
Apps and features
98
Searching for images
Launch the
Gallery
app and tap to view images sorted by category, such as types or
locations.
To search for images by entering keywords, tap the search field.
Viewing videos
1 Launch the
Gallery
app and tap
Pictures
.
2 Select a video to play.
3 Tap
Play video
to play the video.
Lock the
playback screen.
Skip to the
previous video.
Tap and hold to
rewind.
Switch to the
pop-up video
player.
Capture the
current screen.
Rewind or
fast-forward by
dragging the bar.
Create an
animated GIF.
Access
additional
options.
Rotate the
screen.
Skip to the next
video. Tap and
hold to
fast-forward.
Pause and
resume
playback.
Change screen
ratio.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
Apps and features
99
Viewing the details of images and videos
While viewing an image or on the video preview screen, drag upwards on the screen. File
details will appear.
You can also view related content by tapping information on the screen.
File details
Location
information
Viewing photos or videos by category
You can view photos and videos by category.
Launch the
Gallery
app, tap
Pictures
or
Albums
, and then select a category.
•
Videos
: View the videos saved in your device.
•
Favourites
: View your favourite photos and videos.
•
Recent
: View recent photos and videos.
•
Suggested
: View recommended content.
Apps and features
100
Viewing albums
You can view your images and videos sorted by folders or albums.
Launch the
Gallery
app, tap
Albums
, and then select an album.
Hiding albums
You can hide albums.
You cannot hide albums created by default, such as the
Camera
and
Screenshots
albums.
1 Launch the
Gallery
app and tap
Albums
.
2 Tap
→
Hide or unhide albums
.
3 Tap an album switch to hide.
Viewing stories
When you capture or save images and videos, the device will read their date and location
tags, sort the images and videos, and then create stories. To create stories automatically, you
must capture or save multiple images and videos.
Launch the
Gallery
app, tap
Stories
, and then select a story.
Creating stories
Create stories with various themes.
1 Launch the
Gallery
app and tap
Stories
.
2 Tap
→
Create story
.
3 Enter a title for the story and tap
Create
.
4 Tick images or videos to include in the story and tap
Done
.
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101
To add images or videos to a story, select a story and tap
→
Add
.
To remove images or videos from a story, select a story, tap
→
Edit
, tick images or videos to
remove, and then tap
Remove from story
.
Deleting stories
1 Launch the
Gallery
app and tap
Stories
.
2 Tap and hold a story to delete, and tap
Delete
.
Syncing images and videos
When you sync your
Gallery
app with Samsung Cloud, photos and videos you take will also
be saved in Samsung Cloud. You can view images and videos saved in Samsung Cloud in your
Gallery
app and from other devices.
Launch the
Gallery
app, tap
→
Settings
, and then tap the
Cloud sync
switch to activate it.
The
Gallery
app and Samsung Cloud will be synced.
Deleting images or videos
1 Launch the
Gallery
app.
2 Select an image or a video to delete.
To delete multiple files, tap and hold a file to delete on the list and tick more files to
delete.
3 Tap or
Delete
.
Using the Trash feature
You can keep the deleted images and videos in the trash. The files will be deleted after a
certain period.
Launch the
Gallery
app, tap
→
Settings
, and then tap the
Trash
switch to activate it.
To view files in the trash, launch the
Gallery
app and tap
→
Trash
.
Apps and features
102
AR EMOJI
Introduction
Create a My Emoji that looks just like you, and take photos and record videos using My Emojis,
character Emojis, or stickers.
You can customize My Emoji’s features, such as the face shape or hairstyle, and decorate My
Emoji with various accessories. You can also express yourself in fun ways using My Emoji
stickers during a conversation.
My Emojis Character Emojis Stickers
Apps and features
103
Creating My Emoji
Make a My Emoji that looks like you. My Emoji stickers with various expressions will be
automatically generated.
1 Launch the
Camera
app, tap
MORE
on the shooting modes list, and then tap
AR EMOJI
→
Create My Emoji
.
2 Align your face on the screen and tap to take a photo.
3 Select My Emoji’s gender and age range and tap
Next
.
4 Decorate a My Emoji and tap
Next
.
5 Tap
Done
.
The My Emoji and My Emoji stickers are now created. You can view My Emoji stickers in
the My Emoji Studio. Refer to My Emoji stickers for more information.
Create My
Emoji.
You can use the
AR EMOJI
feature in both the front and rear cameras. If you are using
the rear camera, it will automatically switch to the front camera. To switch between
cameras, swipe upwards or downwards on the preview screen.
Deleting My Emoji
Launch the
Camera
app, tap
MORE
on the shooting modes list, and then tap
AR EMOJI
.
Tap and hold the My Emoji that you want to delete and tap . The My Emoji and My Emoji
stickers will be deleted.
Apps and features
104
Customizing My Emoji
Edit or decorate a My Emoji in the My Emoji Studio. You can also create your own My Emoji
stickers.
Available options may vary depending on the region or service provider.
My Emoji Studio
Launch the
Camera
app, tap
MORE
on the shooting modes list, and then tap
AR EMOJI
→
Studio
. My Emoji Studio will appear.
Select a My Emoji to edit.
Edit the My Emoji.
Change the My Emoji home
screen's background.
Create stickers.
Capture the current screen.
Apps and features
105
My Emoji stickers
Create your own stickers with My Emoji expressions and actions. You can use My Emoji
stickers when sending messages or on a social network.
Viewing My Emoji stickers
In the My Emoji Studio, tap
Stickers
. Then, you can view My Emoji stickers.
Create your own stickers.
Add stickers.
Creating your own stickers
1 In the My Emoji Studio, tap
Stickers
→
Make custom stickers
.
2 Edit stickers how you want.
•
: Add stickers.
•
: Select the sticker’s background.
•
: Select an expression.
•
: Select an action.
•
: Enter text.
•
: Write or draw on stickers.
3 Tap
Save
.
Apps and features
106
Using My Emoji stickers in chats
You can use My Emoji stickers during a conversation via messages or on a social network. The
following actions are an example of using My Emoji stickers in the
Messages
app.
1 While composing a message in the
Messages
app, tap on the Samsung keyboard.
2 Tap the My Emoji icon.
3 Select one of the My Emoji stickers.
The My Emoji sticker will be inserted.
My Emoji icon
Deleting My Emoji stickers
On the Samsung keyboard, tap and tap at the bottom of the keyboard. Select the My
Emoji stickers you want to delete and tap
Delete
.
Apps and features
107
Capturing photos or videos with My Emoji
Create fun photos or videos with My Emoji using various shooting modes.
Basic Mask
1 Launch the
Camera
app, tap
MORE
on the shooting modes list, and then tap
AR EMOJI
.
2 Select a My Emoji you want to use.
My Emoji
Apps and features
108
3 Select the mode you want to use.
•
(
Mask
): My Emoji’s face appears over your face so it looks like you are wearing a
mask.
•
(
Basic
): My Emoji mimics your expressions.
4 Tap to take a photo, or swipe to the left on the preview screen and tap to record a
video.
You can view and share the photos and videos that you have captured in
Gallery
.
Capturing photos or videos with character Emojis or stickers
Character Emojis mimic your expressions. You can also apply sticker effects that follow your
face.
1 Launch the
Camera
app, tap
MORE
on the shooting modes list, and then tap
AR EMOJI
.
2 Select a character Emoji, or tap
Stickers
and select a sticker you want to use.
Stickers
Character Emoji
3 Tap to take a photo, or swipe to the left on the preview screen and tap to record a
video.
You can view and share the photos and videos that you have captured in
Gallery
.
Apps and features
109
AR Doodle
Record fun videos with virtual handwriting or drawings on faces or anywhere else. When the
camera recognizes a face or space, the doodles on the face will follow the face as it moves,
and the doodles in the space will be fixed in the same place even if the camera moves.
1 Launch the
Camera
app and tap
VIDEO
on the shooting modes list.
2 Tap and select a mode you want.
When the camera recognizes the subject, the recognition area will appear on the screen.
•
Face
: Doodle on a face.
•
Everywhere
: Doodle anywhere else.
3 Write or draw in the recognition area.
If you tap and begin to doodle, you can record yourself doodling.
Recognition
area
Change the
pen type and
colour.
Redo
Undo
4 Tap to record a video.
5 Tap to stop recording the video.
You can view and share the video in
Gallery
.
Apps and features
110
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view. You can also run
multiple apps at the same time in the pop-up view.
Some apps may not support this feature.
Split screen view Pop-up view
Apps and features
111
Split screen view
1 Tap the Recents button to open the list of recently used apps.
2 Swipe to the left or right, tap an app’s icon, and then tap
Open in split screen view
.
The selected app will launch in the upper window.
3 On the lower window, swipe left or right to select another app to launch.
To launch apps not on the list of recently used apps, tap the Home button or Back button
and select an app.
Adjusting the window size
Drag the bar between the app windows up or down to adjust the size of the windows.
When you drag the bar between the app windows to the top or bottom edge of the screen,
the window will be maximized.
Apps and features
112
Pop-up view
1 Tap the Recents button to open the list of recently used apps.
2 Swipe to the left or right, tap an app’s icon, and then tap
Open in pop-up view
.
The app screen will appear in the pop-up view.
Minimize the
window.
Close the app.
Maximize the
window.
Adjust the
transparency
level.
Moving pop-up windows
To move a pop-up window, tap the window’s toolbar and drag it to a new location.
Apps and features
113
Samsung Health
Introduction
Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your
progress, and keep track of your overall wellness and fitness. You can also compare your step
count records with other Samsung Health users, compete with your friends, and view health
tips.
Using Samsung Health
Launch the
Samsung Health
app. When running this app for the first time or restart it after
performing a data reset, follow the on-screen instructions to complete the setup.
Some features may not be available depending on the region.
To add items to the Samsung Health home screen, tap
Manage items
at the bottom of the
trackers list and tap on the items to add.
View and manage trackers.
View health tips.
Monitor your health and fitness.
Compare your step count
records with other Samsung
Health users or compete with
your friends.
Apps and features
114
Together
Together allows you to set up step count goals and compete with your friends. You can
invite friends to walk together, set target step counts, compete in challenges, and view your
ranking.
On the Samsung Health home screen, tap
Together
.
Steps
The device counts the number of steps you take and measures the distance travelled.
On the Samsung Health home screen, tap the steps tracker.
Target
Current step total
•
You may experience a brief delay while the steps tracker monitors your steps and
then displays your step count. You may also experience a brief delay before the
pop-up window indicates that your goal has been reached.
•
If you use the steps tracker while travelling by car or train, vibration may affect your
step count.
•
You can check your current steps on the notification panel. To turn off notifications,
on the Samsung Health home screen, tap
→
→
Notifications
, and then
tap the
Steps
switch under
Categories
to deactivate it. Alternatively, open the
notification panel, tap and hold the notification, tap
Details
, and then tap the
Steps
switch to deactivate it.
Apps and features
115
Additional information
•
Samsung Health is intended for fitness and wellness purposes only and is not intended
for use in the diagnosis of disease or other conditions, or in the cure, mitigation,
treatment, or prevention of disease.
•
The available functions, features and addable applications for Samsung Health may vary
from country to country due to different local laws and regulations. You should check the
features and applications available in your specific region before use.
•
Samsung Health applications and its service can be changed or discontinued without
prior notice.
•
The purpose for data collection is limited to providing the service that you have
requested, including providing additional information to enhance your wellness, sync
data, data analysis and statistics or to develop and provide better services. (But if you sign
in to your Samsung account from Samsung Health, your data may be saved on the server
for data backup purposes.) Personal information may be stored until the completion of
such purposes. You can delete personal data stored by Samsung Health by using the
Erase personal data option in the Settings menu. To delete any data you have shared with
social networks or transferred to storage devices, you must delete them separately.
•
You may share and/or sync your data with additional Samsung services or compatible
third party services that you select, as well as with any of your other connected devices.
Access to Samsung Health information by such additional services or third party devices
will only be permitted with your express approval.
•
You assume full responsibility for the inappropriate use of data shared on social networks
or transmitted to others. Use caution when sharing your personal data with others.
•
If you use a wireless connection, such as Bluetooth, the device may be affected by
electronic interference from other devices. Avoid using the device near other devices that
transmit radio waves.
•
Please read Terms and Conditions and Privacy Policy of Samsung Health carefully before
using it.
Apps and features
116
Samsung Members
Samsung Members
offers support services to customers, such as device problem diagnosis,
and lets users submit questions and error reports. You can also share information with others
in the Galaxy users’ community or view the latest Galaxy news and tips.
Samsung Members
can help you solve any problems you might encounter while using your device.
To submit your feedback or post your comments, you must sign in to your Samsung
account. Refer to Samsung account for more information.
Samsung Notes
Create notes by entering text from the keyboard or by handwriting or drawing on the screen.
You can also insert images or voice recordings into your notes.
Creating notes
1 Launch the
Samsung Notes
app and tap .
2 Select an input method from the toolbar at the top of the screen and compose a note.
Enter text using the keyboard.
Write or draw with pens.
Paint with brushes.
Insert files.
3 When you are finished composing the note, tap
Save
.
Apps and features
117
Deleting notes
1 Launch the
Samsung Notes
app.
2 Tap and hold a note to delete.
To delete multiple notes, tick more notes to delete.
3 Tap
Delete
.
Galaxy Wearable
Galaxy Wearable is an app that allows you to manage your wearable devices. When you
connect your device to the wearable device, you can customize the wearable device’s settings
and apps.
Launch the
Galaxy Wearable
app.
Tap
Get started
to connect your device to the wearable device. Follow the on-screen
instructions to finish the setup. Refer to the wearable device’s user manual for more
information about how to connect and use the wearable device with your device.
Calendar
Manage your schedule by entering upcoming events or reminders in your planner.
Creating events
1 Launch the
Calendar
app and tap or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap .
Apps and features
118
2 Enter event details.
Select a calendar to save the
event to.
Enter the location.
Add a note.
Set an alarm.
Enter a title.
Select a sticker to display with
the event.
Set the duration.
Add more details.
Change the event's colour.
3 Tap
Save
to save the event.
Creating reminders
You can create tasks as reminders and receive notifications at the preset time or location for
each reminder. Launch the
Calendar
app and tap
→
Reminder
. The
Reminder
app will
launch. Refer to Reminder for more information.
Syncing events with your accounts
1 Launch the
Settings
app, tap
Accounts and backup
→
Accounts
, and then select the
account to sync with.
2 Tap
Sync account
and tap the
Calendar
switch to activate it.
For the Samsung account, tap
→
Sync settings
and tap the
Calendar
switch to activate
it.
To add accounts to sync with, launch the
Calendar
app and tap
→
→
Add new
account
. Then, select an account to sync with and sign in. When an account is added, a blue
circle is displayed next to the account name.
Apps and features
119
My Files
Access and manage various files stored in the device or in other locations, such as cloud
storage services.
Launch the
My Files
app.
View files that are stored in each storage.
To check for unnecessary data and free up the device’s storage, tap
Analyze storage
.
To search for files or folders, tap .
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
Alarm
Launch the
Clock
app and tap
Alarm
.
Setting alarms
Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set
other various alarm options, and then tap
Save
.
To open the keypad to enter an alarm time, tap the time input field.
To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.
Stopping alarms
Tap
Dismiss
to stop an alarm. If you have previously enabled the snooze option, tap
Snooze
to repeat the alarm after a specified length of time.
Apps and features
120
Deleting alarms
Tap and hold an alarm, tick alarms to delete, and then tap
Delete
.
World Clock
Launch the
Clock
app and tap
World Clock
.
Creating clocks
Tap , enter a city name or select a city from the map, and then tap
Add
.
To use the time zone converter, tap
→
Time zone converter
.
Deleting clocks
Tap and hold a clock, tick clocks to delete, and then tap
Delete
.
Stopwatch
1 Launch the
Clock
app and tap
Stopwatch
.
2 Tap
Start
to time an event.
To record lap times while timing an event, tap
Lap
.
3 Tap
Stop
to stop timing.
•
To restart the timing, tap
Resume
.
•
To clear lap times, tap
Reset
.
Timer
1 Launch the
Clock
app and tap
Timer
.
To add a frequently used timer, tap , set the duration and name, and then tap
Add
.
2 Set the duration, and then tap
Start
.
To open the keypad to enter the duration, tap the duration input field.
3 Tap
Dismiss
when the timer goes off.
Apps and features
121
Calculator
Perform simple or complex calculations.
Launch the
Calculator
app.
•
: View the calculation history. To clear the history, tap
Clear history
. To close the
calculation history panel, tap .
•
: Use the unit conversion tool. You can convert various values, such as area, length, or
temperature, into other units.
•
: Display the scientific calculator.
Game Launcher
Introduction
Game Launcher gathers your games downloaded from
Play Store
and
Galaxy Store
into one
place for easy access. You can set the device to game mode to play games more easily.
Open games with or without
sound.
Downloaded apps
Library panel
Access additional options.
View your gameplay
information.
Apps and features
122
Using Game Launcher
1 Launch the
Game Launcher
app.
If
Game Launcher
does not appear, launch the
Settings
app, tap
Advanced features
,
and then tap the
Game Launcher
switch to activate it.
2 Drag the Library panel upwards and tap a game.
Games downloaded from
Play Store
and
Galaxy Store
will be automatically shown
on the Game Launcher screen. If you cannot see your games, drag the Library panel
upwards and tap
→
Add apps
.
Removing a game from Game Launcher
Drag the Library panel upwards, tap and hold a game, and then tap
Remove from Game
Launcher
.
Changing the performance mode
You can change the game performance mode.
Launch the
Game Launcher
app, tap
→
Game performance
→
Game performance
, and
then select the mode you want.
•
Focus on performance
: This focuses on giving you the best possible performance while
playing games.
•
Balanced
: This balances the performance and the battery usage time.
•
Focus on power saving
: This saves battery power while playing games.
Battery power efficiency may vary by game.
Apps and features
123
Game Booster
Introduction
Game Booster lets you play games in a better environment and provides you with useful
options via the Game Booster panel.
Using Game Booster
To open the Game Booster panel while playing games, tap on the navigation bar. If the
navigation bar is hidden, drag upwards from the bottom of the screen to show it. If you have
set the navigation bar to use
Full screen gestures
, open the notification panel and tap
Tap to
open Game Booster
.
•
You can set to open the Game Booster panel from the navigation bar while the
navigation bar is set to
Full screen gestures
. On the Game Booster panel, tap
Block
during game
and tap the
Full screen gestures
switch to activate it.
•
Available options may vary depending on the game.
•
: Configure settings for Game Booster.
•
Monitoring temperature
/
Monitoring memory
: Set the device to automatically adjust
settings to prevent device overheating and to stop apps running in the background to
better manage memory.
•
Block during game
: Lock some features during games.
•
Navigation button lock
: Hide the buttons on the navigation bar. To display the buttons,
tap on the navigation bar.
•
Screen touch lock
: Lock the touchscreen while the game is being played. To unlock the
touchscreen, drag the lock icon in any direction.
•
Screenshot
: Capture screenshots.
•
Record
: Record your game sessions. To stop recording, tap on the navigation bar.
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124
Launching apps in pop-up windows while playing games
You can launch apps in pop-up windows while playing a game.
Tap and select an app from the apps list.
To edit the apps list, tap .
Kids Home
Introduction
You can restrict children’s access to certain apps, set their usage times, and configure settings
to provide a fun and safe environment for children when they use the device.
Using Kids Home
Open the notification panel, swipe downwards, and then tap (
Kids Home
) to activate
it. The Kids Home screen will appear. When starting Kids Home for the first time or after
performing a data reset, follow the on-screen instructions to complete the setup.
On the Kids Home screen, select the app you want to use.
Access additional options.
Available apps
Samsung Kids
Kids Phone
Kids Camera
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125
Your preset screen lock method or your created PIN will be used when activating the
Parental control
feature or closing Kids Home.
Using parental control features
You can configure the settings for Kids Home and view the usage history.
On the Kids Home screen, tap
→
Parental control
and enter your unlock code.
•
Kid’s name
: Manage your child’s profile.
•
Set daily playtime
: Restrict the usage time for Kids Home.
•
Daily usage
: View the daily usage time of Kids Home.
•
Activity
: View the activity history of Kids Home.
•
Frequently contacted
: View the frequently used contacts in Kids Home.
•
My kid’s creations
: View the works created from the apps in Kids Home.
•
Allowed content
: Check the apps or content supported by Kids Home and add them.
•
Show Content page
: Set the device to display the Samsung partner’s content page on
the Kids Home screen.
Closing Kids Home
To close Kids Home, tap the Back button or tap
→
Close Kids Home
, and then enter your
unlock code.
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126
SmartThings
Introduction
Control and manage smart appliances and Internet of Things (IoT) products with your
smartphone.
•
Connecting with nearby devices: Connect with nearby devices, such as Bluetooth
headsets or wearable devices, easily and quickly.
•
Registering and controlling home appliances, TVs, and IoT products: Register
smart refrigerators, washers, air conditioners, air purifiers, TVs, and Internet of Things
(IoT) products on your smartphone, and view their status or control them from your
smartphone’s screen.
•
Receiving notification: Receive notifications from connected devices on your
smartphone. For example, when the laundry is finished, you can receive a notification on
your smartphone.
•
To use SmartThings, your smartphone and other devices must be connected
to a Wi-Fi or mobile network. To fully use SmartThings, you must sign in to your
Samsung account.
•
The devices you can connect may vary depending on the region or service
provider. Available features may differ depending on the connected device.
•
Connected devices’ own errors or defects are not covered by the Samsung
warranty. When errors or defects occur on the connected devices, contact the
device’s manufacturer.
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127
Connecting to nearby devices
Connect to nearby devices, such as Bluetooth headsets, easily and quickly.
Connection methods may vary depending on the type of connected devices or the
shared content.
1 Launch the
SmartThings
app.
2 Tap
Add device
or tap
→
Device
.
3 Tap
Scan
.
4 Select a device from the list and connect to it by following the on-screen instructions.
Using home appliances, TVs, and IoT products
View the status of your smart appliances, TVs, and IoT products from your smartphone’s
screen. You can group devices by location and add rules to control the devices easily and
conveniently.
Connecting devices
1 Launch the
SmartThings
app.
2 Tap
Add device
or tap
→
Device
.
3 Select a device type.
Or, tap
Scan
or tap the search field to search for devices.
You can also tap to connect devices by scanning the QR code.
4 Follow the on-screen instructions to connect devices.
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128
Viewing and controlling connected devices
You can view and control the devices. For example, you can check the ingredients in your
refrigerator or adjust the TV volume.
1 Launch the
SmartThings
app.
The list of connected devices will appear.
2 View the status of devices on the list.
To control the devices, select a device. When the device controller supplied with the
selected device is downloaded, you can control the device.
Adding devices and scenes by locations
Add devices by locations, view the list of devices in a same location, and control them. You
can also add a scene to a location to control multiple devices at the same time.
Adding locations
1 Launch the
SmartThings
app and tap
→
→
Add location
.
2 Enter the location name.
•
To set a location, tap
Geolocation
to select a location on the map and tap
Done
.
•
To add rooms to the location, tap
Rooms
, tick rooms you want to add, and then tap
Done
.
3 Tap
Done
.
Your location will be added.
To add devices to the location, tap
Add device
or tap
→
Device
and follow the
on-screen instructions to register devices.
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129
Adding scenes
Add a scene and register devices to it to control multiple devices at the same time.
1 Launch the
SmartThings
app.
2 Tap
→
and select a location.
3 Tap
→
Scenes
→
Add scene
.
4 Enter the scene name.
5 Tap under
Actions
to add actions to perform.
6 Tap
Save
.
Adding automations
You can also set an automation to operate devices automatically depending on the preset
time, the status of devices, and more.
For example, add an automation to turn on the audio automatically every day at 7:00 AM.
1 Launch the
SmartThings
app.
2 Tap
→
and select a location.
3 Tap
→
Automations
→
Add automation
.
4 Tap under
If
, set the activation conditions for the automation, and then tap
Next
.
5 Tap under
Then
, set actions to perform, and then tap
Done
.
6 Enter the automation name and tap
OK
.
Receiving notifications
You can receive notifications from connected devices on your smartphone. For example,
when the laundry is finished, you can receive a notification on your smartphone.
To set devices to receive notifications, launch the
SmartThings
app, tap
→
→
Notifications
, and then tap the switches next to the devices you want.
Apps and features
130
Sharing content
Share content by using various sharing options. The following actions are an example of
sharing images.
You may incur additional charges when sharing files via the mobile network.
1 Launch the
Gallery
app and select an image.
2 Tap and select a sharing method, such as message and email.
When you have a communication or sharing history, the people you contacted
will appear on the sharing options panel. To directly share content with them via
the corresponding app, select a person’s icon. If the feature is not activated, launch
the
Settings
app, tap
Advanced features
, and then tap the
Direct share
switch to
activate it.
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131
Using additional features
•
Send to device
: Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with
SmartThings supported devices.
•
Smart View
: View your device’s displayed content on a large screen by connecting your
device to a screen mirroring-enabled TV or monitor.
•
Link Sharing
: Share large files. Upload files to the Samsung storage server and share
them with others via a Web link. To use this feature, you must sign in to your Samsung
account.
•
Shared album
: Create a shared album to share photos or videos with others, and
download your files whenever you want. To use this feature, you must sign in to your
Samsung account.
Samsung Global Goals
The Global Goals, which were established by the United Nations General Assembly in
2015, aim to create a sustainable society. These goals have the power to end poverty, fight
inequality, and stop climate change.
With Samsung Global Goals, learn more about the global goals and join the movement for a
better future.
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps.
To view more app information, access each app’s help menu.
Some apps may not be available or may be labelled differently depending on the
region or service provider.
Chrome
Search for information and browse webpages.
Gmail
Send or receive emails via the Google Mail service.
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132
Maps
Find your location on the map, search the world map, and view location information for
various places around you.
YT Music
Enjoy various music and videos provided by YouTube Music. You can also view the music
collections stored on your device and play them.
Play Movies & TV
Purchase or rent videos, such as movies and TV programs, from
Play Store
.
Drive
Store your content on the cloud, access it from anywhere, and share it with others.
YouTube
Watch or create videos and share them with others.
Photos
Search for, manage, and edit all your photos and videos from various sources in one place.
Google
Search quickly for items on the Internet or your device.
Duo
Make a simple video call.
133
Settings
Introduction
Customize device settings. You can make your device more personalized by configuring
various setting options.
Launch the
Settings
app.
To search for settings by entering keywords, tap .
Connections
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap
Connections
.
•
Wi-Fi
: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or
other network devices. Refer to Wi-Fi for more information.
•
Bluetooth
: Use Bluetooth to exchange data or media files with other Bluetooth-enabled
devices. Refer to Bluetooth for more information.
•
Phone visibility
: Allow other devices to find your device to share content with you. When
this feature is activated, your device will be visible to other devices when they search for
available devices.
•
NFC and payment
: Set the device to allow you to read near field communication (NFC)
tags that contain information about products. You can also use this feature to make
payments and buy tickets for transportation or events after downloading the required
apps. Refer to NFC and payment for more information.
•
Flight mode
: Set the device to disable all wireless functions on your device. You can use
only non-network services.
Follow the regulations provided by the airline and the instructions of aircraft
personnel. In cases where it is allowed to use the device, always use it in flight
mode.
•
Mobile networks
: Configure your mobile network settings.
Settings
134
•
Data usage
: Keep track of your data usage amount and customize the settings for the
limitation. Set the device to automatically disable the mobile data connection when the
amount of mobile data you have used reaches your specified limit.
You can also activate the data saver feature to prevent some apps running in the
background from sending or receiving data. Refer to Data saver for more information.
•
Mobile Hotspot and Tethering
: Use the device as a mobile hotspot to share the
device’s mobile data connection with other devices when the network connection is
not available. Connections can be made via Wi-Fi, or USB. Refer to Mobile Hotspot and
Tethering for more information.
•
More connection settings
: Customize settings to control other features. Refer to More
connection settings for more information.
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
Connecting to a Wi-Fi network
1 On the Settings screen, tap
Connections
→
Wi-Fi
and tap the switch to activate it.
2 Select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon. Enter the password and tap
Connect
.
•
Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device from connecting to the network automatically, tap next to the network
and tap the
Auto reconnect
switch to deactivate it. To delete the saved connection
information for a network, tap next to the network and tap Forget.
•
If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
Settings
135
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1 On the Settings screen, tap
Connections
→
Wi-Fi
and tap the switch to activate it.
2 Tap
Wi-Fi Direct
.
The detected devices are listed.
If the device you want to connect to is not in the list, turn on its Wi-Fi Direct feature.
3 Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct connection
request.
Sending and receiving data
You can share data, such as contacts or media files, with other devices. The following actions
are an example of sending an image to another device.
1 Launch the
Gallery
app and select an image.
2 Tap
→
Wi-Fi Direct
and select a device to receive the image.
3 Accept the Wi-Fi Direct connection request on the other device.
If the devices are already connected, the image will be sent to the other device without
the connection request procedure.
Ending the device connection
1 On the Settings screen, tap
Connections
→
Wi-Fi
.
2 Tap
Wi-Fi Direct
.
The device displays the connected devices in the list.
3 Tap the device name to disconnect the devices.
Settings
136
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
•
Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
•
Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
•
Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
•
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes). Samsung is
not responsible for the repercussion of illegal use of the Bluetooth feature.
Pairing with other Bluetooth devices
1 On the Settings screen, tap
Connections
→
Bluetooth
and tap the switch to activate it.
The detected devices will be listed.
2 Select a device to pair with.
If the device you want to pair with is not on the list, set the device to enter Bluetooth
pairing mode. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
3 Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth connection
request.
Settings
137
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
1 Launch the
Gallery
app and select an image.
2 Tap
→
Bluetooth
and select a device to receive the image.
If the device you want to pair with is not in the list, turn on its visibility option.
3 Accept the Bluetooth connection request on the other device.
Unpairing Bluetooth devices
1 On the Settings screen, tap
Connections
→
Bluetooth
.
The device displays the paired devices in the list.
2 Tap next to the device name to unpair.
3 Tap
Unpair
.
Settings
138
NFC and payment
Your device allows you to read near field communication (NFC) tags that contain information
about products. You can also use this feature to make payments and buy tickets for
transportation or events after downloading the required apps.
The battery contains a built-in NFC antenna. Handle the battery carefully to avoid
damaging the NFC antenna.
Reading information from NFC tags
Use the NFC feature to read product information from NFC tags.
1 On the Settings screen, tap
Connections
and tap the
NFC and payment
switch to
activate it.
2 Place the NFC antenna area on the back of your device near an NFC tag.
The information from the tag appears.
Ensure that the device’s screen is unlocked. Otherwise, the device will not read NFC
tags or receive data.
Settings
139
Making payments with the NFC feature
Before you can use the NFC feature to make payments, you must register for the mobile
payment service. To register or get more information about the service, contact your service
provider.
1 On the Settings screen, tap
Connections
and tap the
NFC and payment
switch to
activate it.
2 Touch the NFC antenna area on the back of your device to the NFC card reader.
To set the default payment app, open the Settings screen and tap
Connections
→
NFC and
payment
→
Tap and pay
→
PAYMENT
, and then select an app.
The payment services list may not include all available payment apps.
Sending data with the NFC feature
Transfer data, such as images or contacts, with other devices by touching your device’s NFC
antenna to the other device’s NFC antenna.
1 On the Settings screen, tap
Connections
→
NFC and payment
and tap the switch to
activate it.
2 Tap the
Android Beam
switch to activate it.
3 Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.
4 When
Touch to beam.
appears on the screen, tap your device’s screen to send the item.
If both devices try to send data simultaneously, the file transfer may fail.
Settings
140
Data saver
Reduce your data usage by preventing some apps running in the background from sending
or receiving data.
On the Settings screen, tap
Connections
→
Data usage
→
Data saver
and tap the switch to
activate it.
When the data saver feature is activated, the icon will appear on the status bar.
Data saver feature activated
To select apps to use data without restriction, tap
Allow app while Data saver on
and
select apps.
Mobile data only apps
Select apps to always use the mobile data even when your device is connected to a Wi-Fi
network.
For example, you can set the device to use only mobile data for apps that you want to keep
secure or streaming apps that can be disconnected. Even if you do not deactivate the Wi-Fi
feature, the apps will launch using the mobile data.
On the Settings screen, tap
Connections
→
Data usage
→
Mobile data only apps
, tap the
switch to activate it, and then tap the switches next to the apps you want.
You may incur additional charges when using this feature.
Settings
141
Mobile Hotspot and Tethering
Use the device as a mobile hotspot to share the device’s mobile data connection with other
devices when the network connection is not available. Connections can be made via Wi-Fi
or USB.
On the Settings screen, tap
Connections
→
Mobile Hotspot and Tethering
.
You may incur additional charges when using this feature.
•
Mobile Hotspot
: Use the mobile hotspot to share the device’s mobile data connection
with computers or other devices.
•
USB tethering
: Use USB tethering to share the device’s mobile data connection with
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.
Using the mobile hotspot
Use your device as a mobile hotspot to share your device’s mobile data connection with other
devices.
1 On the Settings screen, tap
Connections
→
Mobile Hotspot and Tethering
→
Mobile
Hotspot
.
2 Tap the switch to activate it.
The icon appears on the status bar. Other devices can find your device in the Wi-Fi
networks list.
To set a password for the mobile hotspot, tap
→
Configure Mobile Hotspot
and select
the level of security. Then, enter a password and tap
Save
.
3 On the other device’s screen, search for and select your device from the Wi-Fi networks
list.
To connect without entering the password, tap and scan the QR code with the other
device.
If the mobile hotspot is not found, on your device, set
Band
to
2.4 GHz
, tap
→
Configure Mobile Hotspot
, and then deselect
Hide my device
.
4 On the connected device, use the device’s mobile data connection to access the Internet.
Settings
142
Auto Hotspot
You can share your device’s mobile data connection with other devices signed in to your
Samsung account without entering a password.
Tap the
Auto Hotspot
switch to activate it.
More connection settings
Customize settings to control other connection features.
On the Settings screen, tap
Connections
→
More connection settings
.
•
Nearby device scanning
: Set the device to scan for nearby devices to connect to.
•
Printing
: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
•
MirrorLink
: Use the MirrorLink feature to control your device’s MirrorLink apps on the
vehicle’s head unit monitor. Refer to MirrorLink for more information.
•
VPN
: Set up virtual private networks (VPNs) on your device to connect to a school or
company’s private network.
•
Private DNS
: Set the device to use the security enhanced private DNS.
•
Ethernet
: When you connect an Ethernet adapter, you can use a wired network and
configure network settings.
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
1 On the Settings screen, tap
Connections
→
More connection settings
→
Printing
→
Download plugin
.
2 Search for a printer plug-in in
Play Store
.
3 Select a printer plug-in and install it.
Settings
143
4 Select the installed printer plug-in.
The device will automatically search for printers that are connected to the same Wi-Fi
network as your device.
5 Select a printer to add.
To add printers manually, tap
→
Add printer
.
Printing content
While viewing content, such as images or documents, access the options list, tap
Print
→
→
All printers...
, and then select a printer.
Printing methods may vary depending on the content type.
MirrorLink
You can display your device’s screen on the vehicle’s head unit monitor.
Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s
head unit monitor.
On the Settings screen, tap
Connections
→
More connection settings
→
MirrorLink
.
Your device is compatible with vehicles that support MirrorLink version 1.1 or higher.
Connecting your device to a vehicle via MirrorLink
When using this feature for the first time, connect the device to a Wi-Fi or mobile network.
1 Pair your device with a vehicle via Bluetooth.
Refer to Pairing with other Bluetooth devices for more information.
2 Connect your device to the vehicle using a USB cable.
When they are connected, access your device’s MirrorLink apps on the head unit monitor.
Ending the MirrorLink connection
Unplug the USB cable from your device and the vehicle.
Settings
144
Sounds and vibration
Options
Change settings for various sounds on the device.
On the Settings screen, tap
Sounds and vibration
.
•
Sound mode
: Set the device to use sound mode, vibration mode, or silent mode.
•
Vibrate while ringing
: Set the device to vibrate and play a ringtone for incoming calls.
•
Temporary mute
: Set the device to use silent mode for a certain period.
•
Ringtone
: Change the call ringtone.
•
Notification sound
: Change the notification sound.
•
Volume
: Adjust the device’s volume level.
•
Vibration pattern
: Select a vibration pattern.
•
System sound
: Set the device to sound for actions, such as controlling the touchscreen.
•
Sound quality and effects
: Set the device’s sound quality and effects. Refer to Dolby
Atmos (surround sound) for more information.
•
Separate app sound
: Set the device to play media sound from a specific app separately
on the other audio device. Refer to Separate app sound for more information.
Dolby Atmos (surround sound)
Select a surround sound mode optimized for various types of audio, such as movies, music,
and voice. With Dolby Atmos, you can experience moving audio sounds that flow all around
you.
On the Settings screen, tap
Sounds and vibration
→
Sound quality and effects
→
Dolby
Atmos
, tap the switch to activate it, and then select a mode.
Before you use this feature, you must connect an earphone.
Settings
145
Separate app sound
Set the device to play media sound from a specific app on the connected Bluetooth speaker
or headset separate from the sound of other apps.
For example, you can listen to the Navigation app through your device’s speaker while
listening to playback from the Music app through the vehicle’s Bluetooth speaker.
1 On the Settings screen, tap
Sounds and vibration
→
Separate app sound
and tap the
switch to activate it.
2 Select an app to play media sounds separately and tap the Back button.
3 Select a device for playing the selected app’s media sound.
Notifications
Change the notification settings.
On the Settings screen, tap
Notifications
.
•
Suggest actions and replies
: Set the device to suggest actions and replies for
notifications.
•
Show snooze option
: Set whether to show the snooze option.
•
App icon badges
: Change the settings for app icon badges.
•
Status bar
: Set how to display notification icons and whether to show the remaining
battery percentage on the status bar.
•
LED indicator
: Set the device to turn on the LED indicator when you charge the battery,
when you have notifications, or when you make voice recordings while the screen is
turned off.
•
Do not disturb
: Set the device to mute all sounds except for allowed exceptions.
•
Recently sent
: View the apps that received recent notifications and change the
notification settings. To customize notification settings for more apps, tap
See all
→
→
All
and select an app from the apps list.
Settings
146
Display
Options
Change the display and the Home screen settings.
On the Settings screen, tap
Display
.
•
Brightness
: Adjust the brightness of the display.
•
Adaptive brightness
: Set the device to keep track of your brightness adjustments and
apply them automatically in similar lighting conditions.
•
Dark mode
: Reduce eye strain by applying the dark theme when using the device at
night or in a dark place. Refer to Dark mode for more information.
•
Font size and style
: Change the font size and style.
•
Screen zoom
: Change the screen zoom setting.
•
Full screen apps
: Select apps to use with the full screen aspect ratio. You can also set the
device to hide the front camera from the screen.
•
Screen timeout
: Set the length of time the device waits before turning off the display’s
backlight.
•
Home screen
: Configure settings for the Home screen, such as the screen grid or layout.
•
Easy mode
: Switch to easy mode to display larger icons and apply a simpler layout to the
Home screen.
•
Navigation bar
: Change the navigation bar settings. Refer to Navigation bar (soft
buttons) for more information.
•
Touch sensitivity
: Increase the touch sensitivity of the screen for use with screen
protectors.
•
Screensaver
: Set the device to launch a screensaver when the device is charging. Refer to
Screensaver for more information.
Settings
147
Dark mode
Reduce eye strain by applying the dark theme when using the device at night or in a dark
place.
•
The dark theme may not be applied in some apps.
•
You can quickly activate or deactivate dark mode on the notification panel. Open
the notification panel, swipe downwards, and then tap (
Dark mode
).
1 On the Settings screen, tap
Display
→
Dark mode
and tap the
Turn on now
switch to
activate it.
2 To set the schedule to apply dark mode to the screen, tap the
Turn on as scheduled
switch to activate it and select an option.
•
Sunset to sunrise
: Set the device to turn on dark mode at night and turn it off in the
morning based on your current location.
•
Custom schedule
: Set a specific time to turn on and off dark mode.
Screensaver
You can set to display images as a screensaver when the screen turns off automatically. The
screensaver will be displayed when the device is charging.
1 On the Settings screen, tap
Display
→
Screensaver
.
2 Select an option.
If you select
Photo Frame
or
Photos
, a slideshow with selected images will start. If you
select
Photo Table
, selected images will appear as small cards and overlap.
3 Tap to select albums for displaying images.
4 When you are finished, tap the Back button.
To preview the selected option, tap
Preview
.
When you tap the screen while your screensaver is displayed, the screen will turn on.
Settings
148
Wallpaper
Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap
Wallpaper
.
Themes
Apply various themes to the device to change the visual elements of the Home screen, locked
screen, and icons.
On the Settings screen, tap
Themes
.
•
Themes
: Change the device’s theme.
•
Wallpapers
: Change the wallpaper settings for the Home screen and the locked screen.
•
Icons
: Change the icon style.
Lock screen
Options
Change the settings for the locked screen.
On the Settings screen, tap
Lock screen
.
The available options may vary depending on the screen lock method selected.
•
Screen lock type
: Change the screen lock method.
•
Smart Lock
: Set the device to unlock itself when trusted locations or devices are
detected. Refer to Smart Lock for more information.
•
Secure lock settings
: Change screen lock settings for the selected lock method.
•
Wallpaper services
: Set the device to use wallpaper services such as Dynamic Lock
screen.
•
Clock style
: Change the type and colour of the clock on the locked screen.
•
Roaming clock
: Change the clock to show both the local and home time zones on the
locked screen when roaming.
•
FaceWidgets
: Change the settings of the items displayed on the locked screen.
Settings
149
•
Contact information
: Set the device to show contact information, such as your email
address, on the locked screen.
•
Notifications
: Set how to show notifications on the locked screen.
•
Shortcuts
: Select apps to display shortcuts to them on the locked screen.
•
About Lock screen
: View the Lock screen version and legal information.
Smart Lock
You can set the device to unlock itself and remain unlocked when trusted locations or devices
are detected.
For example, if you have set your home as a trusted location, when you get home your device
will detect the location and automatically unlock itself.
•
This feature will be available to use after you set a screen lock method.
•
If you do not use your device for four hours or when you turn on the device, you
must unlock the screen using the pattern, PIN, or password you set.
1 On the Settings screen, tap
Lock screen
→
Smart Lock
.
2 Unlock the screen using the preset screen lock method.
3 Select an option and follow the on-screen instructions to complete the setup.
Biometrics and security
Options
Change the settings for securing the device.
On the Settings screen, tap
Biometrics and security
.
•
Face recognition
: Set the device to unlock the screen by recognizing your face. Refer to
Face recognition for more information.
•
Fingerprints
: Register your fingerprints to unlock the screen. Refer to Fingerprint
recognition for more information.
•
Biometrics preferences
: Change the settings for biometric data.
•
Biometrics security patch
: View the version of the biometrics security patch and check
for updates.
Settings
150
•
Google Play Protect
: Set the device to check for harmful apps and behaviour and warn
about potential harm and remove them.
•
Find My Mobile
: Activate or deactivate the Find My Mobile feature. Access the Find My
Mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
•
Security update
: View the version of your device’s software and check for updates.
•
Samsung Pass
: Verify your identity easily and securely via your biometric data. Refer to
Samsung Pass for more information.
•
Install unknown apps
: Set the device to allow the installation of apps from unknown
sources.
•
Secure Folder
: Create a secure folder to protect your private content and apps from
others. Refer to Secure Folder for more information.
•
Encrypt or decrypt SD card
: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the
device will not be able to read your encrypted files. Disable this setting before
resetting the device.
•
Other security settings
: Configure additional security settings.
Face recognition
You can set the device to unlock the screen by recognizing your face.
•
If you use your face as a screen lock method, your face cannot be used to unlock
the screen for the first time after turning on the device. To use the device, you must
unlock the screen using the pattern, PIN, or password you set when registering the
face. Be careful not to forget your pattern, PIN, or password.
•
If you change the screen lock method to
Swipe
or
None
, which are not secure, all
of your biometric data will be deleted. If you want to use your biometric data in
apps or features, you must register your biometric data again.
Precautions for using face recognition
Before using the face recognition to unlock your device, keep the following precautions in
mind.
•
Your device could be unlocked by someone or something that looks like your image.
•
Face recognition is less secure than Pattern, PIN, or Password.
Settings
151
For better face recognition
Consider the following when using face recognition:
•
Consider the conditions when registering, such as wearing glasses, hat, mask, beard, or
heavy makeup
•
Ensure that you are in a well-lit area and that the camera lens is clean when registering
•
Ensure your image is not blurry for better match results
Registering your face
For better face registration, register your face indoors and out of direct sunlight.
1 On the Settings screen, tap
Biometrics and security
→
Face recognition
.
2 Read the on-screen instructions and tap
Continue
.
3 Set a screen lock method.
4 Select whether you are wearing glasses or not and tap
Continue
.
5 Hold the device with the screen facing towards you and look at the screen.
6 Position your face inside the frame on the screen.
The camera will scan your face.
•
If unlocking the screen with your face is not working properly, tap
Remove face
data
to remove your registered face and register your face again.
•
To enhance the face recognition, tap
Add alternative look
and add an alternate
appearance.
Settings
152
Deleting the registered face data
You can delete face data that you have registered.
1 On the Settings screen, tap
Biometrics and security
→
Face recognition
.
2 Unlock the screen using the preset screen lock method.
3 Tap
Remove face data
→
Remove
.
Once the registered face is deleted, all the related features will also be deactivated.
Unlocking the screen with your face
You can unlock the screen with your face instead of using a pattern, PIN, or password.
1 On the Settings screen, tap
Biometrics and security
→
Face recognition
.
2 Unlock the screen using the preset screen lock method.
3 Tap the
Face unlock
switch to activate it.
•
If you want to set the device to unlock the screen without swiping on the
locked screen after recognizing your face, tap the
Stay on Lock screen
switch to
deactivate it.
•
If you want to reduce the possibility of recognizing faces in photos or videos,
tap the
Faster recognition
switch to deactivate it. This may decrease the face
recognition speed.
•
If you want to increase the recognition rate in a dark place, tap the
Brighten screen
switch to activate it.
4 On the locked screen, look at the screen.
When your face is recognized, you can unlock the screen without using any additional
screen lock method. If your face is not recognized, use the preset screen lock method.
Settings
153
Fingerprint recognition
In order for fingerprint recognition to function, your fingerprint information needs to be
registered and stored in your device. After registering, you can set the device to use your
fingerprint for the features below:
•
Screen lock
•
Secure Folder
•
This feature may not be available depending on the region or service provider.
•
Fingerprint recognition uses the unique characteristics of each fingerprint to
enhance the security of your device. The likelihood of the fingerprint sensor
confusing two different fingerprints is very low. However, in rare cases where
separate fingerprints are very similar the sensor may recognize them as identical.
•
If you use your fingerprint as a screen lock method, your fingerprint cannot be
used to unlock the screen for the first time after turning on the device. To use
the device, you must unlock the screen using the pattern, PIN, or password you
set when registering the fingerprint. Be careful not to forget your pattern, PIN, or
password.
•
If your fingerprint is not recognized, unlock the device using the pattern, PIN,
or password you set when registering the fingerprint, and then re-register your
fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to
use the device if you do not reset it. Samsung is not responsible for any data loss or
inconvenience caused by forgotten unlock codes.
•
If you change the screen lock method to
Swipe
or
None
, which are not secure, all
of your biometric data will be deleted. If you want to use your biometric data in
apps or features, you must register your biometric data again.
For better fingerprint recognition
When you scan your fingerprints on the device, be aware of the following conditions that
may affect the feature’s performance:
•
The device may not recognize fingerprints that are affected by wrinkles or scars.
•
The device may not recognize fingerprints from small or thin fingers.
•
To improve recognition performance, register fingerprints of the hand used most often to
perform tasks on the device.
•
The Side key has a built-in fingerprint recognition sensor. Ensure that the fingerprint
recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and
necklaces.
Settings
154
•
Covering the fingerprint recognition sensor with protective films, stickers, or other
accessories may decrease the fingerprint recognition rate. If the fingerprint recognition
sensor is initially covered with a protective film, remove it before using the fingerprint
recognition sensor.
•
Ensure that the fingerprint recognition sensor and your fingers are clean and dry.
•
If you bend your finger or use a fingertip, the device may not recognize your fingerprints.
Make sure to cover the entire Side key with your finger.
•
In dry environments, static electricity can build up in the device. Avoid using this feature
in dry environments or before using the feature, discharge static electricity by touching a
metal object.
Registering fingerprints
1 On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2 Read the on-screen instructions and tap
Continue
.
3 Set a screen lock method.
4 Place your finger on the Side key. After the device detects your finger, lift it up and place
it on the Side key again.
Repeat this action until the fingerprint is registered.
5 When you are finished registering your fingerprints, tap
Done
.
Settings
155
Checking registered fingerprints
You can check whether your fingerprint is registered by placing your finger on the fingerprint
recognition sensor.
1 On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2 Unlock the screen using the preset screen lock method.
3 Tap
Check added fingerprints
.
4 Place your finger on the fingerprint recognition sensor.
The recognition result will be displayed.
Deleting registered fingerprints
You can delete registered fingerprints.
1 On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2 Unlock the screen using the preset screen lock method.
3 Select a fingerprint to delete and tap
Remove
.
Unlocking the screen with your fingerprints
You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.
1 On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2 Unlock the screen using the preset screen lock method.
3 Tap the
Fingerprint unlock
switch to activate it.
4 On the locked screen, place your finger on the fingerprint recognition sensor and scan
your fingerprint.
Settings
156
Samsung Pass
Register your biometric data to Samsung Pass and easily verify your identity when using
services that require your login or personal information.
•
To use this feature, your device must be connected to a Wi-Fi or mobile network.
•
To use this feature, you must sign in to your Samsung account. Refer to Samsung
account for more information.
•
The website sign-in feature is only available for websites that you access via the
Internet
app. Some websites may not support this feature.
•
Registered biometric data is only saved to your device and are not synced with
other devices or servers.
Registering Samsung Pass
Before using Samsung Pass, register your biometric data to Samsung Pass.
On the Settings screen, tap
Biometrics and security
→
Samsung Pass
. Follow the on-screen
instructions to complete the setup.
Verifying the Samsung account password
You can use your registered biometric data to verify your identity instead of entering your
Samsung account password when, for example, you purchase content from
Galaxy Store
.
On the Samsung Pass main screen, tap
→
Settings
→
Account and syncing
, and then tap
the
Verify with Samsung Pass
switch to activate it.
Using Samsung Pass to sign in to websites
You can use Samsung Pass to easily sign in to websites that support ID and password autofill.
1 Open a website that you want to sign in to.
2 Enter your ID and password, and then tap the website’s sign in button.
3 When a pop-up window asking whether you want to save the sign-in information
appears, tick
Sign in with Samsung Pass
and tap
Remember
.
Settings
157
Using Samsung Pass to sign in to apps
You can use Samsung Pass to easily sign in to apps that support ID and password autofill.
1 Open an app that you want to sign in to.
2 Enter your ID and password, and then tap the app’s sign in button.
3 When a pop-up window asking whether you want to save the sign-in information
appears, tap
Save
.
Managing sign-in information
View the list of websites and apps you have set to use Samsung Pass and manage your sign-in
information.
1 On the Samsung Pass main screen, tap
Sign-in
and select a website or app from the list.
2 Tap
Edit
and modify your ID, password, and the website’s or app’s name.
To delete your sign-in information, tap
Delete
.
Using Samsung Pass with websites and apps
When using websites or apps that support Samsung Pass, you can easily sign in with
Samsung Pass.
To see the list of websites and apps that support Samsung Pass, on the Samsung Pass main
screen, tap
→
Partners
. If there are no websites or apps that support Samsung Pass,
Partners
will not appear.
•
Available websites and apps may vary depending on the region or service provider.
•
Samsung is not responsible for any loss or inconvenience caused by signing in to
websites or apps using Samsung Pass.
Settings
158
Entering your personal information automatically
You can use Samsung Pass to easily enter your address or payment card information on apps
that support personal information autofill.
1 On the Samsung Pass main screen, tap
Autofill forms
and select
Add address
or
Add
card
.
2 Enter the information and tap
Save
.
You can now use the biometric data you registered to Samsung Pass when entering the
personal information automatically on supported apps.
Deleting your Samsung Pass data
You can delete your biometric data, sign-in information, and app data registered to Samsung
Pass.
•
Your agreement to the terms and conditions and your Samsung account will
remain active.
•
The Samsung Pass data on other devices signed in to your Samsung account will
not be deleted.
1 On the Samsung Pass main screen, tap
→
Settings
→
Delete data
.
2 Enter your Samsung account password and tap
OK
.
Your Samsung Pass data will be deleted.
Settings
159
Secure Folder
Secure Folder protects your private content and apps, such as photos and contacts, from
being accessed by others. You can keep your private content and apps secure even when the
device is unlocked.
Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be
transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi
Direct. Attempting to customize the operating system or modifying software will
cause Secure Folder to be automatically locked and inaccessible. Before saving data in
Secure Folder, make sure to back up a copy of the data in another secure location.
To use Secure Folder, you must sign in to your Samsung account.
Settings
160
Setting up Secure Folder
1 Launch the
Settings
app and tap
Biometrics and security
→
Secure Folder
.
2 Agree to the terms and conditions of Secure Folder.
3 Enter your Samsung account ID and password and tap
Sign in
.
4 Select a lock method to use for Secure Folder and follow the on-screen instructions to
complete the setup.
The Secure Folder screen will appear and the
Secure Folder
app icon ( ) will be added
to the Apps screen.
To change the name or icon colour of Secure Folder, tap
→
Customize
.
•
When you launch the
Secure Folder
app, you must unlock the app using your
preset lock method.
•
If you forget your Secure Folder unlock code, you can reset it using your Samsung
account. Tap the button at the bottom of the locked screen, and enter your
Samsung account password.
Setting auto lock for Secure Folder
Set the device to automatically lock Secure Folder when it is not being used.
1 Launch the
Secure Folder
app and tap
→
Settings
→
Auto lock Secure Folder
.
2 Select a lock option.
To manually lock your Secure Folder, tap
→
Lock and exit
.
Settings
161
Moving content to Secure Folder
Move content, such as photos and videos, to Secure Folder. The following actions are an
example of moving an image from the default storage to Secure Folder.
1 Launch the
Secure Folder
app and tap
Add files
.
2 Tap
Images
, tick images to move, and then tap
Done
.
3 Tap
Move
.
The selected items will be deleted from the original folder and moved to Secure Folder.
To copy items, tap
Copy
.
The method for moving content may vary depending on the content type.
Moving content from Secure Folder
Move content from Secure Folder to the corresponding app in the default storage. The
following actions are an example of moving an image from Secure Folder to the default
storage.
1 Launch the
Secure Folder
app and tap
Gallery
.
2 Select an image and tap
→
Move out of Secure Folder
.
The selected items will be moved to
Gallery
in the default storage.
Settings
162
Adding apps
Add an app to use in Secure Folder.
1 Launch the
Secure Folder
app and tap
Add apps
.
2 Tick one or more apps installed on the device and tap
Add
.
To install apps from
Play Store
or
Galaxy Store
, tap
Download from Play Store
or
Download from Galaxy Store
.
Removing apps from Secure Folder
Tap and hold an app to delete, and tap
Uninstall
.
Adding accounts
Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure
Folder.
1 Launch the
Secure Folder
app and tap
→
Settings
→
Accounts
→
Add account
.
2 Select an account service.
3 Follow the on-screen instructions to complete the account setup.
Hiding Secure Folder
You can hide the Secure Folder shortcut from the Apps screen.
Launch the
Secure Folder
app, tap
→
Settings
, and then tap the
Show icon on Apps
screen
switch to deactivate it.
Alternatively, open the notification panel, swipe downwards, and then tap (
Secure Folder
)
to deactivate the feature.
Settings
163
Backing up and restoring Secure Folder
Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account
and restore them later.
Backing up data
1 Launch the
Secure Folder
app and tap
→
Settings
→
Backup and restore
.
2 Tap
Add account
and follow the on-screen instructions to complete signing in to your
Samsung account.
3 Tap
Back up Secure Folder data
.
4 Tick items you want to back up and tap
Back up
.
Data will be backed up to Samsung Cloud.
Restoring data
1 Launch the
Secure Folder
app and tap
→
Settings
→
Backup and restore
.
2 Tap
Restore
.
3 Tap to select a device to restore the data.
4 Tick items you want to restore and tap
Restore
.
Backed up data will be restored to your device.
Uninstalling Secure Folder
You can uninstall Secure Folder, including the content and apps in it.
Launch the
Secure Folder
app and tap
→
Settings
→
More settings
→
Uninstall
.
To back up content before uninstalling Secure Folder, tick
Move media files out of Secure
Folder
and tap
Uninstall
. To access data backed up from Secure Folder, launch the
My Files
app and tap
Internal storage
→
Secure Folder
.
Notes saved in
Samsung Notes
will not be backed up.
Settings
164
Privacy
Change the settings for privacy.
On the Settings screen, tap
Privacy
.
•
Permission manager
: View the list of features and apps that have permission to use
them. You can also edit the permission settings.
•
Send diagnostic data
: Set the device to automatically send the device’s diagnostic and
usage information to Samsung.
•
Receive marketing information
: Set whether to receive Samsung marketing
information, such as special offers, membership benefits, and newsletters.
•
Advanced
: Configure advanced settings for privacy.
Location
Change settings for location information permissions.
On the Settings screen, tap
Location
.
•
App permissions
: View the list of apps that have permission to access the device’s
location and edit the permission settings.
•
Improve accuracy
: Set the device to use the Wi-Fi or Bluetooth feature to increase the
accuracy of your location information, even when the features are deactivated.
•
Recent location requests
: View which apps request your current location information.
•
Location services
: View the location services your device is using.
Settings
165
Accounts and backup
Options
Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to
accounts, such as your Samsung account or Google account, or transfer data to or from other
devices via Smart Switch.
On the Settings screen, tap
Accounts and backup
.
•
Accounts
: Add your Samsung and Google accounts, or other accounts, to sync with.
•
Backup and restore
: Keep your personal information, app data, and settings safe on your
device. You can back up your sensitive information and access it later. You must sign in to
your Google or Samsung account to back up or restore data.
•
Samsung Cloud
: Manage the content that you want to store securely in Samsung Cloud.
Check the usage status of your Samsung Cloud storage, and sync, back up, and restore
your data. Refer to Samsung Cloud for more information.
•
Smart Switch
: Launch Smart Switch and transfer data from your previous device. Refer to
Transferring data from your previous device (Smart Switch) for more information.
Regularly back up your data to a safe location, such as Samsung Cloud or a computer,
so that you can restore it if the data is corrupted or lost due to an unintended factory
data reset.
Samsung Cloud
Sync the data saved in your device, such as images and videos, with Samsung Cloud and
view the data you have saved on Samsung Cloud. You can also back up your device’s data to
Samsung Cloud and restore it later.
To use Samsung Cloud, you must sign in to your Samsung account.
Settings
166
Syncing data
You can sync data saved in your device, such as images, videos, and events, with Samsung
Cloud and access it from other devices.
1 On the Settings screen, tap
Accounts and backup
→
Samsung Cloud
.
2 Tap
→
Settings
→
Sync and auto backup settings
→
Sync
.
3 Tap the switches next to the items you want to sync with.
You can check the saved data or change the settings by tapping
Gallery
,
Other
synced data
, or
Samsung Cloud Drive
.
Backing up data
You can back up your device’s data to Samsung Cloud.
1 On the Settings screen, tap
Accounts and backup
→
Samsung Cloud
→
Back up this
phone
.
2 Tick items you want to back up and tap
Back up
.
3 Tap
Done
.
•
Some data will not be backed up. To check which data will be backed up, on the
Settings screen, tap
Accounts and backup
→
Samsung Cloud
→
Back up this
phone
.
•
To view the backup data for other devices in your Samsung Cloud, on the Settings
screen, tap
Accounts and backup
→
Samsung Cloud
→
Restore data
→
, and
then select a device you want.
Restoring data
You can restore your backup data from Samsung Cloud to your device.
1 On the Settings screen, tap
Accounts and backup
→
Samsung Cloud
.
2 Tap
Restore data
→
and select a device you want.
3 Tick items you want to restore and tap
Restore
.
Settings
167
Google
Configure settings for some features provided by Google.
On the Settings screen, tap
Google
.
Advanced features
Options
Activate advanced features and change the settings that control them.
On the Settings screen, tap
Advanced features
.
Excessive shaking or an impact to the device may cause an unintended input for
some features using sensors.
•
XCover key
: View and edit the apps launched when you press the XCover key.
•
Top key
: View and edit the apps launched when you press the Top key.
•
Side key
: Select an app or feature to launch using the Side key. Refer to Setting the Side
key for more information.
•
Bixby Routines
: Add routines to automate settings that you use repeatedly. The device
also suggests useful routines according to your frequent situations. Refer to Bixby
Routines for more information.
•
Call & text on other devices
: Use your device’s calling and messaging features on other
devices signed in to your Samsung account.
This feature may not be available depending on the region or service provider.
•
Link to Windows
: Instantly access data saved in your device on your computer. Refer to
Link to Windows for more information.
•
Smart pop-up view
: Select apps to view their notifications via pop-up windows. When
using this feature, you can quickly view the contents via pop-up windows by tapping the
icon on the screen.
This feature is only available in apps that support the Multi window feature.
Settings
168
•
Screenshots
: Change the settings for screenshots.
•
Direct share
: Set the device to display the people you contacted on the sharing options
panel to allow you to share content directly.
•
Reduce animations
: Set the device to reduce the screen effects of certain actions, such as
opening or closing apps.
•
Motions and gestures
: Activate the motion feature and configure settings. Refer to
Motions and gestures for more information.
•
One-handed mode
: Activate one-handed operation mode for your convenience when
using the device with one hand.
This feature may not be available depending on the region or service provider.
•
Game Launcher
: Activate the Game Launcher. Refer to Game Launcher for more
information.
•
Dual Messenger
: Install the second app and use two separate accounts for the same
messenger app. Refer to Dual Messenger for more information.
•
Send SOS messages
: Set the device to send help messages by pressing the Side key
three times.
Link to Windows
Instantly access data saved in your device, such as photos and messages, on your computer
by using the same Microsoft account on your computer as your device.
This feature is only available on Windows 10 version 1803 or higher, and it is
recommended to use version 1903 or higher.
1 On the Settings screen, tap
Advanced features
→
Link to Windows
.
2 Tap
Sign in with Microsoft
, sign in to your Microsoft account, and then tap
Continue
.
3 Tap
Show me
to view the computer setup procedures, follow the on-screen instructions
to sign in on your computer, and then download the
Your Phone
app.
4 Tap
Continue
to complete the setup.
Settings
169
Motions and gestures
Activate the motion feature and configure settings.
On the Settings screen, tap
Advanced features
→
Motions and gestures
.
•
Lift to wake
: Set the device to turn on the screen when you pick it up.
•
Smart alert
: Set the device to alert you if you have missed calls or new messages when
you pick up the device.
This feature may not work if the screen is turned on or the device is not on a flat
surface.
•
Easy mute
: Set the device to mute incoming calls or alarms by facing the device’s screen
downwards.
•
Direct call
: Set the device to make a voice call by picking up and holding the device near
your ear while viewing message or contact details.
•
Finger sensor gestures
: Set the device to open or close the notification panel when you
swipe upwards or downwards on the fingerprint recognition sensor. This feature is not
available when the sensor is detecting your fingerprint.
•
Swipe to call or send messages
: Set the device to make a call or send a message when
you swipe to the right or left on a contact or a phone number in the
Phone
or
Contacts
app.
Settings
170
Dual Messenger
Install a second copy of a messenger app and use two separate accounts for the same app.
1 On the Settings screen, tap
Advanced features
→
Dual Messenger
.
Supported apps will appear.
2 Tap the switch of an app to install the second app.
The second copy will be installed. The second app’s icon will be displayed with . When
you receive notifications from the second app, the notifications will be displayed with
to distinguish them from the first app’s notifications.
Second app
•
The Dual Messenger feature may not be available depending on the app.
•
Some features of the app may be limited for the second copy.
Uninstalling a second app
1 On the Settings screen, tap
Advanced features
→
Dual Messenger
.
2 Tap the switch of the app you want to uninstall and tap
Disable
or
Uninstall
.
All data related to the second app will be deleted.
If you uninstall the first app, the second app will also be deleted.
Settings
171
Digital Wellbeing and parental controls
Options
View the history of your device usage and use features to prevent your device from
interfering with your life. You can also set up parental controls for your children and manage
their digital use.
On the Settings screen, tap
Digital Wellbeing and parental controls
.
•
Digital Wellbeing
: View the daily usage history of your device. Refer to Digital Wellbeing
for more information.
•
Parental controls
: Manage your children’s digital use.
Digital Wellbeing
View the daily usage history of your device. You can also limit usage time or change the
notification settings for each app.
On the Settings screen, tap
Digital Wellbeing and parental controls
→
Digital Wellbeing
.
Number of unlocks
Set timers for apps.
Number of notifications
Focus mode
The time the screen was on
Settings
172
Setting timers for apps
You can limit the daily usage time for each app by setting a timer. When you reach the limit,
the app will be deactivated and you cannot use it.
1 On the Settings screen, tap
Digital Wellbeing and parental controls
→
App timers
.
2 Tap
No timer
next to the app you want and set the time.
Using focus mode
You can activate focus mode to avoid distractions from your device and stay focused on what
you want. While focus mode is on, you can only use default apps and the apps you allowed
exceptions for.
On the Settings screen, tap
Digital Wellbeing and parental controls
. Then tap the mode you
want to activate under
Focus mode
and tap
Start
.
Activating wind down mode
You can activate wind down mode to reduce eye strain before sleeping and prevent your
sleep from being disturbed.
1 On the Settings screen, tap
Digital Wellbeing and parental controls
→
Wind Down
.
2 To set the schedule to activate wind down mode, tap
Set a schedule
, tap the switch to
activate it, and then set the days and time.
Settings
173
Device care
Introduction
The device care feature provides an overview of the status of your device’s battery, storage,
memory, and system security. You can also automatically optimize the device with a tap of
your finger.
Battery
Storage
Security
Memory
Optimizing your device
On the Settings screen, tap
Device care
→
Optimize now
.
The quick optimization feature improves device performance through the following actions.
•
Clearing some memory.
•
Deleting unnecessary files and closing apps running in the background.
•
Managing abnormal battery usage.
•
Scanning for crashed apps and malware.
Settings
174
Using the auto optimization feature
You can set the device to perform auto optimization when your device is not in use. Tap
→
Advanced
→
Auto optimization
and tap the switch to activate it. If you want to set the time
to perform auto optimization, tap
Time
.
Battery
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap
Device care
→
Battery
.
•
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
•
You may not receive notifications from some apps that use power saving mode.
Power mode
Select a power mode that suits your device usage purposes.
Tap
Power mode
and select an option.
•
Optimized
: Optimized for a balance between the device’s performance and battery
usage.
•
Medium power saving
: Activate power saving mode to extend the battery’s usage time.
•
Maximum power saving
: In maximum power saving mode, the device decreases battery
consumption by activating dark mode and limiting the apps and features available.
Network connections, except for the mobile network, will be deactivated.
You can set the device to charge the battery more quickly. Tap the
Fast cable charging
switch
to activate it.
Adaptive power saving
You can set the device to activate power saving mode automatically based on your usage
patterns and the remaining battery power.
Tap
Power mode
and tap the
Adaptive power saving
switch to activate it. Your device will
activate power saving mode based on the situation to extend the battery’s usage time.
Settings
175
Managing battery usage for each app
You can save battery power by preventing apps that are running in the background from
using battery power when they are not being used. Tap
Battery usage
, select apps from the
apps list, and then tap the
Put app to sleep
switch to activate the feature.
Storage
Check the status of the used and available storage space.
On the Settings screen, tap
Device care
→
Storage
.
•
The actual available capacity of the internal storage is less than the specified
capacity because the operating system and default apps occupy part of the space.
The available capacity may change when you update the device.
•
You can view the available capacity of the internal storage in the Specification
section for your device on the Samsung website.
Managing the storage
To delete residual files, such as cache, tap
Clean now
. To delete files or uninstall apps that you
do not use any more, select a category. Then, tick items to select and tap
Delete
.
Memory
On the Settings screen, tap
Device care
→
Memory
.
To speed up your device by stopping apps running in the background, tick apps from the
apps list, and tap
Clean now
.
Security
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap
Device care
→
Security
→
Scan phone
.
Settings
176
Apps
Manage the device’s apps and change their settings. You can view the apps’ usage
information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the Settings screen, tap
Apps
.
General management
Customize your device’s system settings or reset the device.
On the Settings screen, tap
General management
.
•
Language and input
: Select device languages and change settings, such as keyboards
and voice input types. Some options may not be available depending on the selected
language. Refer to Adding device languages for more information.
•
Date and time
: Access and alter the settings to control how the device displays the time
and date.
If the battery becomes fully discharged or removed from the device, the time and
date are reset.
•
Contact us
: Ask questions or view frequently asked questions.
•
Reset
: Reset your device’s settings or perform a factory data reset. You can reset all your
settings, only network settings, or accessibility settings. You can also set the device to
restart at a preset time for device optimization.
Settings
177
Adding device languages
You can add languages to use on your device.
1 On the Settings screen, tap
General management
→
Language and input
→
Language
→
Add language
.
To view all the languages that can be added, tap
→
All languages
.
2 Select a language to add.
3 To set the selected language as the default language, tap
Set as default
. To keep the
current language setting, tap
Keep current
.
The selected language will be added to your languages list. If you changed the default
language, the selected language will be added to the top of the list.
To change the default language from your languages list, select the language you want and
tap
Apply
. If an app does not support the default language, the next supported language in
the list will be used.
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap
Accessibility
.
•
Screen reader
: Activate Voice Assistant, which provides voice feedback. To view help
information to learn how to use this feature, tap
Tutorial
.
•
Visibility enhancements
: Customize the settings to improve accessibility for visually
impaired users.
•
Hearing enhancements
: Customize the settings to improve accessibility for users with
hearing impairment.
•
Interaction and dexterity
: Customize the settings to improve accessibility for users who
have reduced dexterity.
•
Advanced settings
: Configure settings for Direct access and notification features.
•
Installed services
: View accessibility services installed on the device.
•
About Accessibility
: View the Accessibility information.
•
Contact us
: Ask questions or view frequently asked questions.
Settings
178
Software update
Update your device’s software via the firmware over-the-air (FOTA) service. You can also
schedule software updates.
On the Settings screen, tap
Software update
.
If emergency software updates are released for your device’s security and to block
new types of security threats, they will be installed automatically without your
agreement.
•
Download and install
: Check for and install updates manually.
•
Auto download over Wi-Fi
: Set the device to download updates automatically when
connected to a Wi-Fi network.
•
Last update
: View information about the last software update.
Security updates information
Security updates are provided to strengthen the security of your device and protect your
personal information. For security updates for your model, visit security.samsungmobile.com.
The website supports only some languages.
About phone
Access your device’s information.
On the Settings screen, tap
About phone
.
To change your device’s name, tap
Edit
.
•
Status
: View various device information, such as the SIM card status, Wi-Fi MAC address,
and serial number.
•
Legal information
: View legal information related to the device, such as safety
information and the open source licence.
•
Software information
: View the device’s software information, such as its operating
system version and firmware version.
•
Battery information
: View the device’s battery status and information.
179
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
•
Password: When the device lock feature is enabled, you must enter the password you set
for the device.
•
PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
•
PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
•
PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
•
When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
•
You cannot access some options without a subscription. For more information, contact
your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
•
The battery may not be inserted properly. Insert the battery again.
•
Wipe both gold-coloured contacts and insert the battery again.
Appendix
180
The touchscreen responds slowly or improperly
•
If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
•
If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
•
The touchscreen may malfunction in humid conditions or when exposed to water.
•
Restart your device to clear any temporary software bugs.
•
Ensure that your device software is updated to the latest version.
•
If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down
key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the
Settings
app and tap
General management
→
Reset
→
Factory data reset
→
Reset
→
Delete all
. Before performing the factory data reset, remember to make backup
copies of all important data stored in the device.
Calls are not connected
•
Ensure that you have accessed the right cellular network.
•
Ensure that you have not set call barring for the phone number you are dialing.
•
Ensure that you have not set call barring for the incoming phone number.
Appendix
181
Others cannot hear you speaking on a call
•
Ensure that you are not covering the built-in microphone.
•
Ensure that the microphone is close to your mouth.
•
If using an earphone, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
•
Ensure that you are not blocking the device’s internal antenna.
•
When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
•
When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery does not charge properly (For Samsung-approved
chargers)
•
Ensure that the charger is connected properly.
•
If the battery terminals are dirty, the battery may not charge properly or the device may
turn off. Wipe both gold-coloured contacts and try charging the battery again.
The battery depletes faster than when first purchased
•
When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
•
Battery consumption will increase when you use certain features or apps, such as GPS,
games, or the Internet.
•
The battery is consumable and the useful charge will get shorter over time.
Appendix
182
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
•
Charge the battery.
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
•
The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
•
If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
•
Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com.
•
Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
•
Your device supports multimedia files that are authorized by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Appendix
183
Bluetooth is not working well
If another Bluetooth device is not located or there are connection problems or performance
malfunctions, try the following:
•
Ensure that the device you wish to connect with is ready to be scanned or connected to.
•
Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
•
On your device, launch the
Settings
app, tap
Connections
, and then tap the
Bluetooth
switch to re-activate it.
•
On your device, launch the
Settings
app, tap
General management
→
Reset
→
Reset
network settings
→
Reset settings
→
Reset
to reset network settings. You may lose
registered information when performing the reset.
If the tips above do not solve the problem, contact a Samsung Service Centre.
A connection is not established when you connect the device to a
computer
•
Ensure that the USB cable you are using is compatible with your device.
•
Ensure that you have the proper driver installed and updated on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
Appendix
184
A small gap appears around the outside of the device case
•
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
•
Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the device care feature or manually delete
unused apps or files to free up storage space.
The Home button does not appear
The navigation bar containing the Home button may disappear while using certain apps or
features. To view the navigation bar, drag upwards from the bottom of the screen.
The screen brightness adjustment bar does not appear on the
notification panel
Open the notification panel by dragging the status bar downwards, and then drag the
notification panel downwards. Tap
→
Quick panel layout
and tap the
Show brightness on
top
switch to activate it.
185
Health and Safety
Please read this important safety information before you use the device. It contains general
safety information for devices and may include content that does not apply to your device.
Follow the warning and caution information to prevent injury to yourself or others and to
prevent damage to your device.
The term ‘device’ refers to the product and its battery, charger, the items supplied with
the product, and any Samsung-approved accessories used with the product.
Warning: Failure to comply with safety warnings and
regulations can cause serious injury or death.
Do not use damaged power cords or plugs, or loose electrical sockets
Unsecured connections can cause electric shock or fire.
Do not touch the device, power cords, plugs, or the electric socket with wet hands or
other wet body parts
Doing so may cause electric shock.
Do not pull the power cord excessively when disconnecting it
Doing so may cause electric shock or fire.
Do not bend or damage the power cord
Doing so may cause electric shock or fire.
Do not use the device with wet hands while the device is charging
Doing so may cause electric shock.
Do not directly connect together the charger’s positive and negative terminals
Doing so may cause fire or serious injury.
Do not use your device outdoor during a thunderstorm
Doing so may result in electric shock or device malfunction.
Use manufacturer-approved batteries, chargers, accessories, and supplies
•
Using generic batteries or chargers may shorten the life of your device or cause the
device to malfunction. They may also cause a fire or cause the battery to explode.
•
Use only a Samsung-approved battery and charger specifically designed for your device.
An incompatible battery or charger can cause serious injuries or damage to your device.
•
Samsung cannot be responsible for the user’s safety when using accessories or supplies
that are not approved by Samsung.
Health and Safety
186
Do not carry your device in your back pockets or on your waist
•
The device may be damaged, explode, or result in a fire if too much pressure is applied
to it.
•
You may be injured if you are bumped or fall.
Do not drop or cause an impact to the charger or the device
Handle and dispose of the device and charger with care
•
Never dispose of the battery or device in a fire. Never place the battery or device on or in
heating devices, such as microwave ovens, stoves, or radiators. The device may explode
when overheated. Follow all local regulations when disposing of used battery or device.
•
Never crush or puncture the device.
•
Avoid exposing the device to high external pressure, which can lead to an internal short
circuit and overheating.
Protect the device, battery and charger from damage
•
Avoid exposing your device and battery to very cold or very hot temperatures.
•
Extreme temperatures can damage the device and reduce the charging capacity and life
of your device and battery.
•
Do not directly connect together the battery’s positive and negative terminals and
prevent them from coming into contact with metal objects. Doing so may cause the
battery to malfunction.
•
Never use a damaged charger or battery.
Do not store your device near or in heaters, microwaves, hot cooking equipment, or
high pressure containers
•
The battery may leak.
•
Your device may overheat and cause a fire.
Do not use or store your device in areas with high concentrations of dust or airborne
materials
Dust or foreign materials can cause your device to malfunction and may result in fire or
electric shock.
Prevent the multipurpose jack and the small end of the charger from contact with
conductive materials, such as liquids, dust, metal powders, and pencil leads. Do not
touch the multipurpose jack with sharp tools or cause an impact to the multipurpose
jack
Conductive materials may cause a short circuit or corrosion of the terminals, which may result
in an explosion or fire.
Health and Safety
187
When using the wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger
The device may not charge properly or may overheat.
Do not bite or suck the device or the battery
•
Doing so may damage the device or result in an explosion or fire.
•
Children or animals can choke on small parts.
•
If children use the device, make sure that they use the device properly.
Do not insert the device or supplied accessories into the eyes, ears, or mouth
Doing so may cause suffocation or serious injuries.
Do not handle a damaged or leaking Lithium Ion (Li-Ion) battery
For safe disposal of your Li-Ion battery, contact your nearest authorized service centre.
Caution: Failure to comply with safety cautions and regulations
can cause injury or property damage
Do not use your device near other electronic devices
•
Most electronic devices use radio frequency signals. Your device may interfere with other
electronic devices.
•
Using an LTE data connection may cause interference with other devices, such as audio
equipment and telephones.
Do not use your device in a hospital, on an aircraft, or in automotive equipment that
can be interfered with by radio frequency
•
Avoid using your device within a 15 cm range of a pacemaker, if possible, as your device
can interfere with the pacemaker.
•
To minimize possible interference with a pacemaker, use your device only on the side of
your body that is opposite the pacemaker.
•
If you use medical equipment, contact the equipment manufacturer before using your
device to determine whether or not the equipment will be affected by radio frequencies
emitted by the device.
•
On an aircraft, using electronic devices can interfere with the aircraft’s electronic
navigational instruments. Make sure the device is turned off during takeoff and landing.
After takeoff, you can use the device in flight mode if allowed by aircraft personnel.
•
Electronic devices in your car may malfunction due to radio interference from your
device. Contact the manufacturer for more information.
Health and Safety
188
Do not expose the device to heavy smoke or fumes
•
Doing so may damage the outside of the device or cause it to malfunction.
If you use a hearing aid, contact the manufacturer for information about radio
interference
The radio frequency emitted by your device may interfere with some hearing aids. Before
using your device, contact the manufacturer to determine whether or not your hearing aid
will be affected by radio frequencies emitted by the device.
Do not use your device near devices or apparatuses that emit radio frequencies, such as
sound systems or radio towers
Radio frequencies may cause your device to malfunction.
Turn off the device in potentially explosive environments
•
Turn off your device in potentially explosive environments instead of removing the
battery.
•
Always comply with regulations, instructions and signs in potentially explosive environments.
•
Do not use your device at refuelling points (gas stations), near fuels or chemicals, or in
blasting areas.
•
Do not store or carry flammable liquids, gases, or explosive materials in the same
compartment as the device, its parts, or accessories.
If you notice strange smells or sounds coming from your device or the battery, or if
you see smoke or liquids leaking from the device or battery, stop using the device
immediately and take it to a Samsung Service Centre
Failure to do so may result in fire or explosion.
Comply with all safety warnings and regulations regarding mobile device usage while
operating a vehicle
While driving, safely operating the vehicle is your first responsibility. Never use your mobile
device while driving, if it is prohibited by law. For your safety and the safety of others, use your
common sense and remember the following tips:
•
Get to know your device and its convenience features, such as speed dial and redial.
These features help you reduce the time needed to place or receive calls on your mobile
device.
•
Position your device within easy reach. Make sure you can access your wireless device
without taking your eyes off the road. If you receive an incoming call at an inconvenient
time, let your voicemail answer it for you.
•
Suspend use in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, and
heavy traffic can be hazardous.
Health and Safety
189
•
Do not take notes or look up phone numbers. Jotting down a “to do” list or flipping
through your address book takes attention away from your primary responsibility of
driving safely.
•
Dial sensibly and assess the traffic. Place calls when you are not moving or before pulling
into traffic. Try to plan calls when your car will be stationary.
•
Do not engage in stressful or emotional conversations that may be distracting. Make
the person you are talking to aware that you are driving and suspend conversations that
could potentially divert your attention from the road.
Care for and use your mobile device properly
Keep your device dry
•
Humidity and liquids may damage the parts or electronic circuits in your device.
•
Do not turn on your device if it is wet. If your device is already on, turn it off and remove
the battery immediately (if the device will not turn off or you cannot remove the battery,
leave it as-is). Then, dry the device with a towel and take it to a service centre.
•
This device has internal liquid indicators fitted. Water damage to your device may void
the manufacturer’s warranty.
Store your device only on flat surfaces
•
If your device falls, it may be damaged.
The device can be used in locations with an ambient temperature of 0°C to 35°C. You
can store the device at an ambient temperature of -20°C to 50°C. Using or storing the
device outside of the recommended temperature ranges may damage the device or
reduce the battery’s lifespan
•
Do not store your device in very hot areas such as inside a car in the summer. Doing so
may cause the screen to malfunction, result in damage to the device, or cause the battery
to explode.
•
Do not expose your device to direct sunlight for extended periods of time (on the
dashboard of a car, for example).
•
For a device with a removable battery, the battery can be stored separately in locations
with an ambient temperature of 0 °C to 45 °C.
Do not store your device with metal objects, such as coins, keys, and necklaces
•
Your device may be scratched or may malfunction.
•
If the battery terminals come into contact with metal objects, this may cause a fire.
Health and Safety
190
Do not store your device near magnetic fields
•
Your device may malfunction or the battery may discharge from exposure to magnetic
fields.
•
Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding
passes, may be damaged by magnetic fields.
Prolonged exposure of your skin to an overheated device may cause low temperature
burn symptoms, such as red spots and pigmentation
Do not use your device with the back cover removed
The battery may fall out of the device, which may result in damage or malfunction.
If your device has a camera flash or light, do not use it close to the eyes of people or pets
Using a flash close to the eyes may cause temporary loss of vision or damage to the eyes.
Use caution when exposed to flashing lights
•
While using your device, leave some lights on in the room and do not hold the screen too
close to your eyes.
•
Seizures or blackouts can occur when you are exposed to flashing lights while watching
videos or playing Flash-based games for extended periods. If you feel any discomfort,
stop using the device immediately.
•
If anyone related to you has experienced seizures or blackouts while using a similar
device, consult a physician before using the device.
•
If you feel discomfort, such as a muscle spasm, or disoriented, stop using the device
immediately and consult a physician.
•
To prevent eye strain, take frequent breaks while using the device.
Reduce the risk of repetitive motion injuries
When you repetitively perform actions, such as pressing keys, drawing characters on a touch
screen with your fingers, or playing games, you may experience occasional discomfort in your
hands, neck, shoulders, or other parts of your body. When using your device for extended
periods, hold the device with a relaxed grip, press the keys lightly, and take frequent breaks. If
you continue to have discomfort during or after such use, stop using the device and consult a
physician.
Health and Safety
191
Protect your hearing and ears when using a headset
•
Excessive exposure to loud sounds can cause hearing
damage.
•
Exposure to loud sounds while walking may distract your
attention and cause an accident.
•
Always turn the volume down before plugging the earphones into an audio source and
use only the minimum volume setting necessary to hear your conversation or music.
•
In dry environments, static electricity can build up in the headset. Avoid using headsets
in dry environments or touch a metal object to discharge static electricity before
connecting a headset to the device.
•
Do not use a headset while driving or riding. Doing so may distract your attention and
cause an accident, or may be illegal, depending on your region.
Use caution when using the device while walking or moving
•
Always be aware of your surroundings to avoid injury to yourself or others.
•
Make sure the headset cable does not become entangled in your arms or on nearby
objects.
Do not paint or put stickers on your device
•
Paint and stickers can clog moving parts and prevent proper operation.
•
If you are allergic to paint or metal parts of the device, you may experience itching,
eczema, or swelling of the skin. When this happens, stop using the device and consult
your physician.
Do not use the device if the screen is cracked or broken
•
Broken glass or acrylic could cause injury to your hands and face. Take the device to a
Samsung Service Centre to have it repaired.
Install mobile devices and equipment with caution
•
Ensure that any mobile devices or related equipment installed in your vehicle are securely
mounted.
•
Avoid placing your device and accessories near or in an airbag deployment area.
Improperly installed wireless equipment can cause serious injury when airbags inflate
rapidly.
Do not drop your device or cause impacts to your device
•
Your device may be damaged or may malfunction.
•
If bent or deformed, your device may be damaged or parts may malfunction.
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Ensure maximum battery and charger life
•
Batteries may malfunction if they are not used for extended periods.
•
Over time, unused device will discharge and must be recharged before use.
•
Disconnect the charger from power sources when not in use.
•
Use the battery only for its intended purpose.
•
Follow all instructions in this manual to ensure the longest lifespan of your device
and battery. Damage or poor performance caused by failure to follow warnings and
instructions can void your manufacturer’s warranty.
•
Your device may wear out over time. Some parts and repairs are covered by the warranty
within the validity period, but damages or deterioration caused by using unapproved
accessories are not.
When using the device, mind the following
•
Hold the device upright, as you would with a traditional phone.
•
Speak directly into the microphone.
Do not disassemble, modify, or repair your device
•
Any changes or modifications to your device can void your manufacturer’s warranty. If
your device needs servicing, take your device to a Samsung Service Centre.
•
Do not disassemble or puncture the battery, as this can cause explosion or fire.
•
Turn off the device before removing the battery. If you remove the battery with the
device turned on, it may cause the device to malfunction.
When cleaning your device, mind the following
•
Wipe your device or charger with a towel or an eraser.
•
Clean the battery terminals with a cotton ball or a towel.
•
Do not use chemicals or detergents. Doing so may discolour or corrode the outside the
device or may result in electric shock or fire.
Do not use the device for anything other than its intended use
•
Your device may malfunction.
Avoid disturbing others when using the device in public
Allow only qualified personnel to service your device
•
Allowing unqualified personnel to service your device may result in damage to your
device and will void your manufacturer’s warranty.
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193
Handle SIM cards, memory cards and cables with care
•
When inserting a card or connecting a cable to your device, make sure that the card is
inserted or the cable is connected to the proper side.
•
Do not remove a card while the device is transferring or accessing information, as this
could result in loss of data and/or damage to the card or device.
•
Protect cards from strong shocks, static electricity, and electrical noise from other devices.
•
Do not touch gold-coloured contacts or terminals with your fingers or metal objects. If
dirty, wipe the card with a soft cloth.
•
Inserting a card or connecting a cable by force or improperly may result in damage to the
multipurpose jack or other parts of the device.
Ensure access to emergency services
Emergency calls from your device may not be possible in some areas or circumstances.
Before travelling in remote or undeveloped areas, plan an alternative method of contacting
emergency services personnel.
Protect your personal data and prevent leakage or misuse of sensitive information
•
While using your device, be sure to back up important data. Samsung is not responsible
for the loss of any data.
•
When disposing of your device, back up all data and then reset your device to prevent
misuse of your personal information.
•
Carefully read the permissions screen when downloading applications. Be particularly
cautious with applications that have access to many functions or to a significant amount
of your personal information.
•
Check your accounts regularly for unapproved or suspicious use. If you find any sign of
misuse of your personal information, contact your service provider to delete or change
your account information.
•
In the event your device is lost or stolen, change the passwords on your accounts to
protect your personal information.
•
Avoid using applications from unknown sources and lock your device with a pattern,
password, or PIN.
Do not distribute copyright-protected material
Do not distribute copyright-protected material without the permission of the content
owners. Doing this may violate copyright laws. The manufacturer is not liable for any legal
issues caused by the user’s illegal use of copyrighted material.
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194
Malware and viruses
To protect your device from malware and viruses, follow these usage tips. Failure to
do so may result in damages or loss of data that may not be covered by the warranty
service
•
Do not download unknown applications.
•
Do not visit untrusted websites.
•
Delete suspicious messages or email from unknown senders.
•
Set a password and change it regularly.
•
Deactivate wireless features, such as Bluetooth, when not in use.
•
If the device behaves abnormally, run an antivirus program to check for infection.
•
Run an antivirus program on your device before you launch newly-downloaded
applications and files.
•
Install antivirus programs on your computer and run them regularly to check for
infection.
•
Do not edit registry settings or modify the device’s operating system.
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195
Acknowledging Special Precautions and ISED (Innovation, Science
and Economic Development Canada) Notice
Cautions
Any changes or modifications to your device not expressly approved in this document could
void your warranty for this equipment, and void your authority to operate this equipment.
Only use approved batteries, antennas, and chargers. The use of any unauthorized accessories
may be dangerous and void the phone warranty if they cause damage or a defect to the
device.
Although your device is quite sturdy, it is a complex piece of equipment and can be broken.
Avoid dropping, hitting, bending, or sitting on it.
Information to User
This equipment has been tested and found to comply with the limits of a Class B digital
device. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation; if this equipment does cause
harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
•
Reorient/relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Warning: At very high volumes, prolonged listening to a headset can damage your
hearing.
Specific Absorption Rates (SAR) for Wireless Devices
The SAR is a value that corresponds to the relative amount of RF energy absorbed by the user
of a wireless device.
The SAR value of a device is the result of an extensive testing, measuring and calculation
process. It does not represent how much RF the device emits. All devices are tested at their
highest value in strict laboratory settings. But when in operation, the SAR of a device can
be substantially less than the level reported to ISED. This is because of a variety of factors
including its proximity to a base station antenna, design and other factors. What is important
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196
to remember is that each device meets strict federal guidelines. Variations in SARs do not
represent a variation in safety.
All devices must meet the federal standard, which incorporates a substantial margin of safety.
As stated above, variations in SAR values between different model devices do not mean
variations in safety. SAR values at or below the federal standard of 1.6 W/kg are considered
safe for use by the public.
SAR values are measured in positions that simulate uses against the head and held to the ear.
SAR values for body-worn operations refer to accessories (i.e. device case and device holster)
that contains no metal at a minimum distance of 1.5cm from the body.
Correct disposal of this product
(Waste Electrical & Electronic Equipment)
This marking on the product, accessories or literature indicates that
the product and its electronic accessories (e.g., charger, headset, USB
cable) should not be disposed of with other household waste.
To prevent possible harm to the environment or human health
from uncontrolled waste disposal, please separate these items from
other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or
their local government office, for details of where and how they can take these items for
environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the
purchase contract. This product and its electronic accessories should not be mixed with other
commercial wastes for disposal.
This product is RoHS compliant.
Correct disposal of batteries in this product
This marking on the battery, manual or packaging indicates that
the batteries in this product should not be disposed of with other
household waste at the end of their working life. Where marked, the
chemical symbols Hg, Cd or Pb indicate that the battery contains
mercury, cadmium or lead above the reference levels in EC Directive 2006/66.
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Disclaimer
Some content and services accessible through this device belong to third parties and are
protected by copyright, patent, trademark and/or other intellectual property laws. Such
content and services are provided solely for your personal non-commercial use. You may
not use any content or services in a manner that has not been authorized by the content
owner or service provider. Without limiting the foregoing, unless expressly authorized by the
applicable content owner or service provider, you may not modify, copy, republish, upload,
post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or
medium any content or services displayed through this device.
“THIRD PARTY CONTENT AND SERVICES ARE PROVIDED “AS IS.” SAMSUNG DOES NOT
WARRANT CONTENT OR SERVICES SO PROVIDED, EITHER EXPRESSLY OR IMPLIED, FOR ANY
PURPOSE. SAMSUNG EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING BUT NOT
LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
SAMSUNG DOES NOT GUARANTEE THE ACCURACY, VALIDITY, TIMELINESS, LEGALITY, OR
COMPLETENESS OF ANY CONTENT OR SERVICE MADE AVAILABLE THROUGH THIS DEVICE
AND UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL SAMSUNG BE LIABLE,
WHETHER IN CONTRACT OR TORT, FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES, ATTORNEY FEES, EXPENSES, OR ANY OTHER DAMAGES ARISING
OUT OF, OR IN CONNECTION WITH, ANY INFORMATION CONTAINED IN, OR AS A RESULT OF
THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.”
Third party services may be terminated or interrupted at any time, and Samsung makes no
representation or warranty that any content or service will remain available for any period
of time. Content and services are transmitted by third parties by means of networks and
transmission facilities over which Samsung has no control. Without limiting the generality of
this disclaimer, Samsung expressly disclaims any responsibility or liability for any interruption
or suspension of any content or service made available through this device.
Samsung is neither responsible nor liable for customer service related to the content and
services. Any question or request for service relating to the content or services should be
made directly to the respective content and service providers.
Technical requirements for Wi-Fi operation in the 5 GHz band
Wi-Fi access points that are capable of allowing your device to operate in the 5.15 - 5.25GHz
band are optimized for indoor use only. If your Wi-Fi network is capable of operating in this
mode, please restrict your Wi-Fi use to indoors to not violate federal regulations to protect
mobile satellite services.
Copyright
Copyright © 2020 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing in
any information storage and retrieval system.
Trademarks
•
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
•
Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
•
Wi-Fi®, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of
the Wi-Fi Alliance.
•
Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the
double-D symbol are trademarks of Dolby Laboratories.
•
All other trademarks and copyrights are the property of their respective owners.
ISED Notice
This Class B digital apparatus complies with Canadian ICES-003.
This device complies with Innovation, Science and Economic Development Canada licence-
exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.