Table of Contents
- Basics
- Read me first
- Device overheating situations and solutions
- Device layout and functions
- Battery
- SIM or USIM card (nano-SIM card)
- Memory card (microSD card) (Galaxy Note10+)
- Turning the device on and off
- Initial setup
- Samsung account
- Transferring data from your previous device (Smart Switch)
- Understanding the screen
- Notification panel
- Screen capture and screen record
- Entering text
- Apps and features
- Installing or uninstalling apps
- Finder
- S Pen features
- Bixby
- Bixby Vision
- Bixby Home
- Bixby Routines
- Reminder
- Phone
- Contacts
- Messages
- Internet
- Camera
- Gallery
- AR Emoji
- AR Doodle
- Always On Display
- Edge screen
- Multi window
- Samsung Pay
- Samsung Health
- Samsung Members
- Samsung Notes
- PENUP
- Galaxy Wearable
- Calendar
- Voice Recorder
- My Files
- Clock
- Calculator
- Game Launcher
- Game Booster
- Kids Home
- SmartThings
- Sharing content
- Samsung DeX
- Samsung Global Goals
- Google apps
- Settings
- Appendix
Samsung SM-N970F User Manual
Displayed below is the user manual for SM-N970F by Samsung which is a product in the Smartphones category. This manual has pages.
Related Manuals
2
Table of Contents
Basics
4 Read me first
7 Device overheating situations and
solutions
10 Device layout and functions
17 Battery
22 SIM or USIM card (nano-SIM card)
26 Memory card (microSD card)
(Galaxy Note10+)
29 Turning the device on and off
30 Initial setup
31 Samsung account
32 Transferring data from your previous
device (Smart Switch)
35 Understanding the screen
46 Notification panel
48 Screen capture and screen record
50 Entering text
Apps and features
53 Installing or uninstalling apps
55 Finder
55 S Pen features
73 Bixby
77 Bixby Vision
80 Bixby Home
83 Bixby Routines
85 Reminder
89 Phone
94 Contacts
98 Messages
100 Internet
102 Camera
122 Gallery
127 AR Emoji
134 AR Doodle
135 Always On Display
137 Edge screen
141 Multi window
144 Samsung Pay
147 Samsung Health
150 Samsung Members
150 Samsung Notes
157 PENUP
161 Galaxy Wearable
161 Calendar
162 Voice Recorder
164 My Files
165 Clock
166 Calculator
167 Game Launcher
168 Game Booster
170 Kids Home
171 SmartThings
176 Sharing content
Table of Contents
3
205 Biometrics and security
207 Face recognition
210 Fingerprint recognition
213 Samsung Pass
216 Secure Folder
220 Accounts and backup
221 Samsung Cloud
222 Google
223 Advanced features
224 Link to Windows
225 Motions and gestures
226 Dual Messenger
227 Digital wellbeing
229 Device care
229 Optimizing your device
230 Battery
231 Storage
231 Memory
232 Security
232 Apps
232 General management
233 Accessibility
234 Software update
234 About phone
Appendix
236 Accessibility
252 Troubleshooting
177 Samsung DeX
183 Samsung Global Goals
183 Google apps
Settings
185 Introduction
185 Connections
186 Wi-Fi
188 Bluetooth
190 NFC and payment
192 Data saver
192 Mobile data only apps
193 SIM card manager (dual SIM
models)
193 Mobile Hotspot and Tethering
195 More connection settings
198 Sounds and vibration
198 Dolby Atmos (surround sound)
199 Separate app sound
199 Notifications
200 Display
201 Blue light filter
201 Night mode
202 Changing the screen mode or
adjusting the display color
203 Screen resolution
(Galaxy Note10+)
203 Screen saver
204 Wallpapers and themes
204 Lock screen
205 Smart Lock
4
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customize the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Center. For user-installed apps, contact service
providers.
Basics
5
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung license agreement and will void your warranty.
•
Depending on the region or service provider, a screen protector is attached for protection
during production and distribution. Damage to the attached screen protector is not
covered by the warranty.
•
You can see the touchscreen clearly even in strong outdoor sunlight by automatically
adjusting the contrast range based on the surrounding environment. Due to the nature
of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting.
–
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods and turn off the touchscreen when not using the device.
–
You can set the touchscreen to turn off automatically when you are not using it.
Launch the
Settings
app, tap
Display
→
Screen timeout
, and then select the length
of time you want the device to wait before turning off the touchscreen.
–
To set the touchscreen to automatically adjust its brightness based on the
surrounding environment, launch the
Settings
app, tap
Display
, and then tap the
Adaptive brightness
switch to activate it.
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, launch the
Settings
app and
tap
About phone
→
Status
.
Basics
6
Maintaining water and dust resistance
Your device supports water- and dust-resistance. Follow these tips carefully to maintain the
water- and dust-resistance of your device. Failure to do so may result in damage to your
device.
•
Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for
more than 30 minutes. If you immerse the device in any liquid other than fresh water,
such as salt water, ionized water, or alcoholic beverage, liquid will enter the device faster.
•
Do not expose the device to water moving with force.
•
If the device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the
device is exposed to other liquids, such as salt water, swimming pool water, soapy water,
oil, perfume, sunscreen, hand cleaner, or chemical products such as cosmetics, rinse it
with fresh water and dry it thoroughly with a clean, soft cloth. If you do not follow these
instructions, the device’s performance and appearance may be affected.
•
If the device has been immersed in water or the microphone or speaker is wet, sound
may not be heard clearly during a call. After wiping the device with a dry cloth, dry it
thoroughly before using it.
•
The touchscreen and other features may not work properly if the device is used in water.
•
If the device is dropped or receives an impact, the water- and dust-resistant features of
the device may be damaged.
•
Your device has been tested in a controlled environment and certified to be water-
and dust-resistant in specific situations (meets requirements of classification IP68 as
described by the international standard IEC 60529-Degrees of Protection provided by
Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, fresh water, 1.5 meter, 30
minutes). Despite this classification, it is still possible for your device to be damaged in
certain situations.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Basics
7
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
•
When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
•
During the initial setup after purchase or when restoring data
•
When downloading large files
Basics
8
•
When using apps that require more power or using apps for extended periods
–
When playing high-quality games for extended periods
–
When recording videos for extended periods
–
When streaming videos while using the maximum brightness setting
–
When connecting to a TV
•
While multitasking (or, when running many apps in the background)
–
When using Multi window
–
When updating or installing apps while recording videos
–
When downloading large files during a video call
–
When recording videos while using a navigation app
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
•
When you are roaming
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when
not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Center.
Basics
9
Precautions for device overheating
If you begin to feel uncomfortable due to the device overheating, stop using the device.
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
•
If the device overheats and reaches a certain temperature, a warning massage will appear
to prevent device failure, skin irritations and damages, and battery leakage. To lower the
device’s temperature, the screen brightness and the performance speed will be limited
and battery charging will stop. Running apps will be closed and all calling and other
features will be limited, except for emergency calls, until the device cools down.
•
If the second message appears due to a further increase of the device’s temperature, the
device will turn off. Do not use the device until the device’s temperature drops below the
specified level. If the second warning message appears during an emergency call, the call
will not be disconnected by a forced shut down.
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating
mat.
•
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
•
Do not use a cable whose covering is peeled off or damaged, and do not use any charger
or battery that is damaged or malfunctioning.
Basics
10
Device layout and functions
Package contents
Refer to the quick start guide for package contents.
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
A case is supplied to protect your device. It is recommended to attach it to your
device from the top corners and detach it from the bottom corners. (Whether a
case is supplied may vary by region or service provider.)
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
•
The supplied earphones (USB Type-C) which support digital output are designed
only for this device. They may not be compatible with other devices that use
different audio output method.
Basics
11
Device layout
►
Galaxy Note10+:
Front camera
Speaker
Edge screen
Fingerprint recognition
sensor
Touchscreen
Edge screen
Volume key
Side key (Power/Bixby)
Proximity/Light sensor
Earphone jack /
Multipurpose jack
(USB Type-C)
SIM card /
Memory card tray
S Pen
NFC antenna /
MST antenna /
Wireless charging coil
Rear camera
(Quadruple)
Microphone
GPS antenna
Speaker
Flash
Main antenna
Speaker Microphone
Basics
12
►
Galaxy Note10:
Front camera
Speaker
Edge screen
Fingerprint recognition
sensor
Touchscreen
Edge screen
Volume key
Side key (Power/Bixby)
Earphone jack /
Multipurpose jack
(USB Type-C)
SIM card tray Proximity/Light sensor
S Pen
NFC antenna /
MST antenna /
Wireless charging coil
Rear camera (Triple)
Main antenna
Speaker
GPS antenna
Flash
Microphone
Microphone Speaker
Basics
13
•
When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.
•
Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct
sunlight, the camera image sensor may be damaged. A damaged image sensor is
irreparable and will cause dots or spots in pictures.
•
If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Center.
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not cover the proximity/light sensor area with screen accessories, such
as a screen protector, stickers, or a cover. Doing so may cause the sensor to
malfunction.
•
The colors on the Edge screen may look different depending on your viewing
position.
Hard keys
Side key (Power/Bixby)
Volume key
Basics
14
Key Function
Volume key
•
Press to adjust the device volume.
Side key
•
When the device is off, press and hold to turn it on.
•
Press to turn on or lock the screen.
•
Press and hold to start a conversation with Bixby. Refer to Using
Bixby for more information.
•
Press twice or press and hold to launch the app or feature you set.
Side key +
Volume Down key
•
Press simultaneously to capture a screenshot.
•
Press and hold simultaneously to turn off the device.
Setting the Side key
Select an app or feature to launch by pressing the Side key twice or pressing and holding the
Side key.
Launch the
Settings
app, tap
Advanced features
→
Side key
, and then select an option you
want.
Soft buttons
Back button
Home button
Recents button
When you turn on the screen, the soft buttons will appear at the bottom of the screen. The
soft buttons are set to the Recents button, Home button, and Back button by default. Refer to
Navigation bar (soft buttons) for more information.
Basics
15
S Pen
S Pen button
S Pen nib
Name Functions
S Pen nib
•
Use the S Pen to write, draw, or perform touch actions on the screen.
•
Hover the S Pen over items on the screen to access additional S Pen
features, such as the Air view feature.
S Pen button
•
Press and hold the S Pen button to launch the preset app. While
using apps, press the S Pen button or move the S Pen with the
button pressed to launch certain features. Refer to Air actions for
more information.
•
Hover the S Pen over the screen and press the S Pen button to
display the Air command features.
•
While pressing and holding the S Pen button, drag the S Pen over
items to select them.
Detaching the S Pen
Press the end of the S Pen to disengage it. Then, pull the S Pen from the slot. To store the
S Pen, reinsert it into the slot and push it until it clicks into place.
2
1
Basics
16
Charging the S Pen
The S Pen must be charged before you can control apps remotely by using the S Pen button.
When you insert the S Pen into the slot, charging will start.
•
If the back of your device comes into contact with a magnet, the device may not
recognize the S Pen and it will fail to charge the S Pen.
•
Even if the S Pen has been fully discharged, you can use other S Pen features, such
as tapping the touchscreen or the Air command features.
Replacing the S Pen nib
If the nib is dull, replace it with a new one.
1 Firmly hold the nib with the tweezers and remove it.
2 Insert a new nib into the S Pen.
21
Be careful not to pinch your fingers with the tweezers.
•
Do not reuse old nibs. Doing so may cause the S Pen to malfunction.
•
Do not press the nib excessively when inserting the nib into the S Pen.
•
Do not insert the round end of the nib into the S Pen. Doing so may cause damage
to the S Pen or your device.
•
Do not bend or apply excessive pressure with the S Pen while using it. The S Pen
may be damaged or the nib may be deformed.
•
Do not hard press on the screen with the S Pen. The pen nib may be deformed.
•
If you use the S Pen at sharp angles on the screen, the device may not recognize
the S Pen actions.
•
If water enters the S Pen slot, gently shake the device to remove the water from the
slot before using it.
•
If the S Pen is not working properly, take it to a Samsung Service Center.
Basics
17
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved battery, charger, and cable specifically designed for your
device. Incompatible battery, charger, and cable can cause serious injuries or damage
to your device.
•
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
•
Use only USB Type-C cable supplied with the device. The device may be damaged
if you use Micro USB cable.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
1 Connect the USB cable to the USB power adaptor.
2 Plug the USB cable into the device’s multipurpose jack.
3 Plug the USB power adaptor into an electric socket.
4 After fully charging, disconnect the charger from the device. Then, unplug the charger
from the electric socket.
Basics
18
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimize the device using the device care feature.
•
When you are not using the device, turn off the screen by pressing the Side key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging. If this occurs during wireless charging, disconnect the device
from the charger to let it cool down, then charge the device again later.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Center.
Basics
19
Fast charging
The device has a built-in fast charging feature. You can charge the battery more quickly while
the device or its screen is turned off.
Increasing the charging speed
To increase the charging speed, turn the device or its screen off when you charge the battery.
If the fast charging feature is not activated, launch the
Settings
app, tap
Device care
→
Battery
→
→
Settings
, and then tap the
Fast cable charging
switch to activate it.
•
While charging, you cannot activate or deactivate this feature.
•
You cannot use the built-in fast charging feature when you charge the battery
using a standard battery charger.
•
If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.
Wireless charging
The device has a built-in wireless charging coil. You can charge the battery using a wireless
charger (sold separately).
Fast wireless charging
You can charge your device faster using the fast wireless charging feature. To use this feature,
you must use a charger and components that support the fast wireless charging feature.
If the fast wireless charging feature is not activated, launch the
Settings
app, tap
Device care
→
Battery
→
→
Settings
, and then tap the
Fast wireless charging
switch to activate it.
•
The on/off option will be added in your device’s settings menu when you first place
it on the charger.
•
While charging, you cannot activate or deactivate this feature.
•
A fan inside the charger may produce noise during fast wireless charging.
Basics
20
Charging the battery
1 Place the center of the device’s back on the center of the wireless charger.
The estimated charging time will appear on the notification panel. The actual charging
time may vary depending on the charging conditions.
2 After fully charging, disconnect the device from the wireless charger.
Precautions for wireless charging
•
Do not place the device on the wireless charger with a credit card or radio-
frequency identification (RFID) card (such as a transportation card or a key card)
placed between the back of the device and the device cover.
•
Do not place the device on the wireless charger when conductive materials, such
as metal objects and magnets, are placed between the device and the wireless
charger.
The device may not charge properly or may overheat, or the device and the cards
may be damaged.
•
If you use the wireless charger in areas with weak network signals, you may lose
network reception.
•
Use Samsung-approved wireless chargers. If you use other wireless chargers, the
battery may not charge properly.
Basics
21
Wireless PowerShare
You can charge another device with your device’s battery. You can still charge another device
even while charging your device. Depending on the type of accessories or cover being used,
the Wireless PowerShare feature may not work properly. It is recommended to remove any
accessories and cover being used before using this feature.
Do not use earphones while sharing power. Doing so may affect nearby devices.
1 Open the notification panel, swipe downwards, and then tap (
Wireless PowerShare
)
to activate it.
2 Place the other device on the center of your device, with their backs facing.
•
When charging starts, a notification sound or vibration will occur.
•
The location of the wireless charging coil may vary by device model. Adjust the
devices to connect with each other properly.
•
Some features are not available while sharing power.
Smartphone Galaxy Watch Galaxy Buds
Basics
22
3 When you are finished charging, disconnect the other device from your device.
•
Only devices that support the wireless charging feature can be charged using
this feature. Some devices may not be charged. To see devices that support the
Wireless PowerShare feature, visit www.samsung.com.
•
To charge properly, do not move or use either device while charging.
•
The power charged to the other device may be less than the amount shared to it
by your device.
•
If you charge the other device while charging your device, the charging speed may
decrease or the device may not charge properly depending on the charger type.
•
The charging speed or efficiency may vary depending on the device’s condition or
the surrounding environment.
•
If the remaining battery power drops below a certain level, power sharing will stop.
SIM or USIM card (nano-SIM card)
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
For dual SIM models, you can insert two SIM or USIM cards so you can have two phone
numbers or service providers for a single device. In some areas, data transfer speeds may be
slower if two SIM cards are inserted in the device than when one SIM card is inserted.
•
Use only a nano-SIM card.
•
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
Some services that require a network connection may not be available depending on
the service provider.
Basics
23
►
Single SIM models:
–
Galaxy Note10+:
4
21 3
5
–
Galaxy Note10:
4
21 3
5
21
Basics
24
►
Dual SIM models:
–
Galaxy Note10+:
4
21 3
5
–
Galaxy Note10:
4
21 3
5
21
1 Insert the ejection pin into the hole on the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2 Pull out the tray gently from the tray slot.
Basics
25
3 Place the SIM or USIM card on the tray with the gold-colored contacts facing downwards.
4 Gently press the SIM or USIM card into the tray to secure it.
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
5 Insert the tray back into the tray slot.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Correct card installation (dual SIM models)
►
Galaxy Note10+:
Nano-SIM card 1 Nano-SIM card
Nano-SIM card 2 microSD card
►
Galaxy Note10:
Nano-SIM card 2
Nano-SIM card 1
You cannot insert a nano-SIM card and a microSD card in the same place
simultaneously.
Basics
26
Using dual SIM or USIM cards (dual SIM models)
If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.
Activating SIM or USIM cards
Launch the
Settings
app and tap
Connections
→
SIM card manager
. Select a SIM or USIM
card and tap the switch to activate it.
Customizing SIM or USIM cards
Launch the
Settings
app, tap
Connections
→
SIM card manager
, and then select a SIM or
USIM card to access the following options:
•
Icon
: Change the icon of the SIM or USIM card.
•
Name
: Change the display name of the SIM or USIM card.
•
Network mode
: Select a network type to use with the SIM or USIM card.
Setting preferred SIM or USIM cards
When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.
Launch the
Settings
app, tap
Connections
→
SIM card manager
, and then set the feature
preferences for your cards in
Preferred SIM card
.
Memory card (microSD card) (Galaxy Note10+)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
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•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognize the card. To use the memory card, you must format it.
If your device cannot format or recognize the memory card, contact the memory
card manufacturer or a Samsung Service Center.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
→
SD card
folder.
4
21 3
5
1 Insert the ejection pin into the hole on the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2 Pull out the tray gently from the tray slot.
When you remove the tray from the device, the mobile data connection will be
disabled.
3 Place a memory card on the tray with the gold-colored contacts facing downwards.
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4 Gently press the memory card into the tray to secure it.
If the card is not fixed firmly into the tray, the memory card may leave or fall out of the
tray.
5 Insert the tray back into the tray slot.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the
Settings
app and tap
Device care
→
Storage
→
→
Storage settings
→
SD
card
→
Unmount
.
Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from
the misuse of external storage devices.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
Launch the
Settings
app and tap
Device care
→
Storage
→
→
Storage settings
→
SD
card
→
Format
.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
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Turning the device on and off
Follow all posted warnings and directions from authorized personnel in areas where
the use of wireless devices is restricted, such as airplanes and hospitals.
Turning the device on
Press and hold the Side key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
Turning the device off
1 To turn off the device, press and hold the Side key and the Volume Down key
simultaneously. Alternatively, open the notification panel and tap .
Side key
Volume Down key
2 Tap
Power off
.
To restart the device, tap
Restart
.
You can set the device to turn off when you press and hold the Side key. Launch the
Settings
app, tap
Advanced features
→
Side key
, and then tap
Power off menu
under
Press and hold
.
Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down
key simultaneously for more than 7 seconds to restart it.
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Emergency mode
You can switch the device to emergency mode to reduce battery consumption. Some apps
and functions will be restricted. In emergency mode, you can make an emergency call, send
your current location information to others, sound an emergency alarm, and more.
To activate emergency mode, press and hold the Side key and the Volume Down key
simultaneously. Alternatively, open the notification panel and tap
→
Emergency mode
.
To deactivate emergency mode, tap
→
Turn off Emergency mode
.
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
1 Press and hold the Side key for a few seconds to turn on the device.
2 Select your preferred device language and select .
Select a language.
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31
3 Follow the on-screen instructions to complete the setup.
The Home screen will appear.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
Samsung account
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, launch the
Settings
app
and tap
Accounts and backup
→
Accounts
→
Samsung account
→
→
Help
.
Creating a Samsung account
If you do not have a Samsung account, you should create one. You can create a Samsung
account using your email address.
1 Launch the
Settings
app and tap
Accounts and backup
→
Accounts
→
Add account
→
Samsung account
.
Alternatively, launch the
Settings
app and tap .
2 Tap
Create account
.
3 Follow the on-screen instructions to complete creating your account.
Signing in to your Samsung account
If you already have a Samsung account, sign in to your Samsung account.
1 Launch the
Settings
app and tap
Accounts and backup
→
Accounts
→
Add account
→
Samsung account
.
Alternatively, launch the
Settings
app and tap .
2 Enter your Samsung account ID and password and tap
Sign in
.
3 Follow the on-screen instructions to complete signing in to your Samsung account.
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Finding your ID and resetting your password
If you forget your Samsung account ID or password, tap
Find ID
or
Reset password
on the
Samsung account sign-in screen. You can find your ID or reset your password after you enter
the required information.
Removing your Samsung account
When you remove your Samsung account from the device, your data, such as contacts or
events, will also be removed.
1 Launch the
Settings
app and tap
Accounts and backup
→
Accounts
.
2 Tap
Samsung account
→
→
Remove account
.
3 Tap
Remove
, enter your Samsung account password, and then tap
OK
.
Transferring data from your previous device
(Smart Switch)
You can use Smart Switch to transfer data from your previous device to your new device.
Launch the
Settings
app and tap
Accounts and backup
→
Smart Switch
.
•
This feature may not be supported on some devices or computers.
•
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
Transferring data using a USB connector (USB Type-C)
You can connect your previous device to your device with the USB connector (USB Type-C)
and a USB cable to easily and quickly transfer data.
1 Plug the USB connector (USB Type-C) into the multipurpose jack of your device.
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2 Connect your device and the previous device using the previous device’s USB cable.
Your devicePrevious device
The previous device's
USB cable
USB Connector
(USB Type-C)
3 When the app selection pop-up window appears, tap
Smart Switch
→
Receive data
.
4 In the previous device, tap
Allow
.
If you do not have the app, download it from
Galaxy Store
or
Play Store
.
Your device will recognize the previous device and a list of data you can transfer will
appear.
5 Select an item to bring and tap
Transfer
.
6 Follow the on-screen instructions to transfer data from the previous device.
After the data is done transferring, you can view a list of the transferred data on your
device.
Do not disconnect the USB cable or USB connector (USB Type-C) from the device
when you are transferring files. Doing so may cause data loss or device damage.
•
A USB connector may not be supplied depending on the region or model.
•
Certain USB connectors may not be compatible with the device you want to
connect to depending on the operating conditions and device specifications.
•
Transferring data increases the battery power consumption of your device. Ensure
that your device is sufficiently charged before transferring data. If the battery
power is low, data transfer may be interrupted.
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Transferring data wirelessly
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
1 On the previous device, launch
Smart Switch
.
If you do not have the app, download it from
Galaxy Store
or
Play Store
.
2 On your device, launch the
Settings
app and tap
Accounts and backup
→
Smart
Switch
.
3 Place the devices near each other.
4 On the previous device, tap
Send data
→
Wireless
.
5 On the previous device, select an item to transfer and tap
Send
.
6 On your device, tap
Receive
.
7 Follow the on-screen instructions to transfer data from your previous device.
After the data is done transferring, you can view a list of the transferred data on your
device.
Backing up and restoring data using external storage
Transfer data using external storage, such as a microSD card.
1 Back up data from your previous device to external storage.
2 Insert or connect the external storage device to your device.
3 On your device, launch the
Settings
app and tap
Accounts and backup
→
Smart Switch
→
→
Restore
.
4 Follow the on-screen instructions to transfer data from external storage.
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Transferring backup data from a computer
Transfer data between your device and a computer. You must download the Smart Switch
computer version app from www.samsung.com/smartswitch. Back up data from your
previous device to a computer and import the data to your device.
1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2 On the computer, launch Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.
3 Connect your previous device to the computer using the device’s USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5 Connect your device to the computer using the USB cable.
6 On the computer, follow the on-screen instructions to transfer data to your device.
Understanding the screen
Controlling the touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
•
The device may not recognize touch inputs close to the edges of the screen, which
are outside of the touch input area.
•
It is recommended to use fingers or the S Pen when you use the touchscreen.
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Tapping
Tap the screen.
Tapping and holding
Tap and hold the screen for
approximately 2 seconds.
Dragging
Tap and hold an item and drag it to the
target position.
Double-tapping
Double-tap the screen.
Swiping
Swipe upwards, downwards, to the left,
or to the right.
Spreading and pinching
Spread two fingers apart or pinch on
the screen.
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Navigation bar (soft buttons)
When you turn on the screen, the soft buttons will appear on the navigation bar at the
bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back
button by default. The functions of the buttons can change according to the app currently
being used or usage environment.
Button Function
Recents
•
Tap to open the list of recent apps.
Home
•
Tap to return to the Home screen.
•
Tap and hold to launch the
Google Assistant
app.
Back
•
Tap to return to the previous screen.
Hiding the navigation bar
View files or use apps on a wider screen by hiding the navigation bar.
Launch the
Settings
app, tap
Display
→
Navigation bar
, and then tap
Full screen gestures
under
Navigation type
. The navigation bar will be hidden and the gesture hints will appear
where the soft buttons are located. To use the soft buttons, drag the gesture hint of the
desired button upwards.
If you want to hide the gesture hints at the bottom of the screen, tap the
Gesture hints
switch to deactivate it.
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Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
The screen may appear differently depending on the region or service provider.
A widget
Navigation bar (soft buttons)
Edge panel handle
Favorite apps
Screen indicator
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Switching between Home and Apps screens
On the Home screen, swipe upwards or downwards to open the Apps screen.
To return to the Home screen, swipe upwards or downwards on the Apps screen.
Alternatively, tap the Home button or the Back button.
Home screen Apps screen
If you add the Apps button on the Home screen, you can open the Apps screen by tapping
the button. On the Home screen, tap and hold an empty area, tap
Home screen settings
, and
then tap the
Apps button
switch to activate it. The Apps button will be added at the bottom
of the Home screen.
Apps button
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Display the screen in landscape mode
On the Home screen, tap and hold an empty area, tap
Home screen settings
, and then tap
the
Rotate to landscape mode
switch to activate it.
Rotate the device until it is horizontal to view the screen in landscape mode.
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then tap
Add to Home
. A shortcut to the app will be added on the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
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41
Creating folders
Create folders and gather similar apps to quickly access and launch apps.
On the Home screen or the Apps screen, tap and hold an app, and then drag it over another
app.
A new folder containing the selected apps will be created. Tap
Enter folder name
and enter a
folder name.
•
Adding more apps
Tap
Add apps
on the folder. Tick the apps to add and tap
Add
. You can also add an app
by dragging it to the folder.
•
Moving apps from a folder
Tap and hold an app to drag it to a new location.
•
Deleting a folder
Tap and hold a folder, and then tap
Delete folder
. Only the folder will be deleted. The
folder’s apps will be relocated to the Apps screen.
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Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.
•
Adding panels: Swipe to the left, and then tap .
•
Moving panels: Tap and hold a panel preview, and then drag it to a new location.
•
Deleting panels: Tap on the panel.
•
Wallpapers
: Change the wallpaper settings for the Home screen and the locked screen.
•
Themes
: Change the device’s theme. Visual elements of interface, such as colors, icons,
and wallpapers, will change depending on the selected theme.
•
Widgets
: Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.
•
Home screen settings
: Configure settings for the Home screen, such as the screen grid or
layout.
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Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on the
Home screen. On the Home screen, tap and hold an empty area, and then tap
Home screen
settings
→
Home screen layout
→
Home screen only
→
Apply
.
You can now access all your apps by swiping to the left on the Home screen.
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
•
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
•
Some indicator icons appear only when you open the notification panel.
•
The indicator icons may appear differently depending on the service provider or
model.
Icon Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPAP network connected
/ LTE network connected
Wi-Fi connected
Bluetooth feature activated
S Pen connected
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Icon Meaning
S Pen disconnected
S Pen battery power level
Location services being used
Call in progress
Missed call
New text or multimedia message
Alarm activated
Mute mode activated
Vibration mode activated
Airplane mode activated
Error occurred or caution required
Battery charging
Battery power level
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45
Lock screen
Pressing the Side key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Side key to turn on the screen. Alternatively, double-tap the
screen.
Locked screen
Changing the screen lock method
To change the screen lock method, launch the
Settings
app, tap
Lock screen
→
Screen lock
type
, and then select a method.
When you set a pattern, PIN, password, or your biometric data for the screen lock method,
you can protect your personal information by preventing others from accessing your device.
After setting the screen lock method, the device will require an unlock code whenever
unlocking it.
•
Swipe
: Swipe in any direction on the screen to unlock it.
•
Pattern
: Draw a pattern with four or more dots to unlock the screen.
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•
PIN
: Enter a PIN with at least four numbers to unlock the screen.
•
Password
: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
•
None
: Do not set a screen lock method.
•
Face
: Register your face to unlock the screen. Refer to Face recognition for more
information.
•
Fingerprints
: Register your fingerprints to unlock the screen. Refer to Fingerprint
recognition for more information.
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Launch the
Settings
app, tap
Lock screen
→
Secure lock settings
, unlock the screen using the preset
screen lock method, and then tap the
Auto factory reset
switch to activate it.
Notification panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
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You can use the following functions on the notification panel.
View the notification details and
perform various actions.
Clear all notifications.
Launch Settings.
Access the power options.
Access the notification settings.
Quick setting buttons
Preferred SIM or USIM card for
each option. Tap and hold to
access the SIM card manager.
(dual SIM models)
Control connected nearby
devices and SmartThings
devices and scenes.
Control media on your device
and connected nearby devices.
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.
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48
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap
→
Button order
, tap and hold a button, and then drag it to
another location.
Controlling media playback
Take control of music or video playback easily using the Media feature. You can also continue
playback on another device.
1 Open the notification panel and tap
Media
.
2 Tap the icons on the controller to control the playback.
To continue playback on another device, tap and select the device you want.
Screen capture and screen record
Screen capture
Capture a screenshot while using the device and write on, draw on, crop, or share the
captured screen. You can capture the current screen and scrollable area.
Use the following methods to capture a screenshot. Captured screenshots will be saved in
Gallery
.
•
Key capture: Press the Side key and the Volume Down key simultaneously.
•
Swipe capture: Swipe your hand to the left or right across the screen.
•
Air command capture: Detach the S Pen from the slot to open the Air command panel,
and then tap
Screen write
. Refer to Screen write for more information.
•
It is not possible to capture a screenshot while using some apps and features.
•
If capturing a screenshot by swiping is not activated, launch the
Settings
app, tap
Advanced features
→
Motions and gestures
, and then tap the
Palm swipe to
capture
switch to activate it.
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After capturing a screenshot, use the following options on the toolbar at the bottom of the
screen:
•
: Capture the current content and the hidden content on an elongated page, such as a
webpage. When you tap , the screen will automatically scroll down and more content
will be captured.
•
: Write or draw on the screenshot or crop a portion from the screenshot. The cropped
area will be saved in
Gallery
.
•
: Add tags to the screenshot. To search for screenshots by tag, tap
Finder search
at the
top of the Apps screen. You can view the tags list and easily search for the screenshot you
want.
•
: Share the screenshot with others.
If the options are not visible on the captured screen, launch the
Settings
app,
tap
Advanced features
→
Screenshots and screen recorder
, and then tap the
Screenshot toolbar
switch to activate it.
Screen record
Record the screen while using your device.
Open the notification panel, swipe downwards, and then tap (
Screen recorder
) to activate
it. After a countdown, recording will start.
•
To write or draw on the screen, tap .
•
To record the screen with a video overlay of yourself, tap .
When you are finished recording the video, tap . The video will be saved in
Gallery
.
To change the screen recorder settings, launch the
Settings
app and tap
Advanced
features
→
Screenshots and screen recorder
→
Screen recorder settings
.
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Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send messages, create notes, and
more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Break to the next line.
Delete a preceding character.
Enter symbols.
Enter uppercase. For all caps, tap
it twice.
Additional keyboard functions
Enter a space.
View more keyboard functions.
Changing the input language
Tap
→
Languages and types
→
Manage input languages
and select the languages to
use. When you select two or more languages, you can switch between the input languages
by swiping to the left or right on the space key.
Changing the keyboard
On the navigation bar, tap to change the keyboard.
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51
To change the keyboard type, tap
→
Languages and types
, select a language, and then
select the keyboard type you want.
•
If the keyboard button ( ) does not appear on the navigation bar, launch the
Settings
app, tap
General management
→
Language and input
, and then tap
the
Show Keyboard button
switch to activate it.
•
On a
3x4 keyboard
, a key has three or four characters. To enter a character, tap the
corresponding key repeatedly until the desired character appears.
Additional keyboard functions
Some features may not be available depending on the region or service provider.
•
: Predict words based on your input and show word suggestions. To return to the
keyboard functions list, tap .
•
: Enter emoticons.
•
: Enter stickers. You can also enter My Emoji stickers that look like you. Refer to Using
My Emoji stickers in chats for more information.
•
: Attach animated GIFs.
•
: Enter text by voice.
•
: Change the keyboard settings.
•
→
: Switch to handwriting mode.
View information about editing
handwriting.
Switch to the standard keyboard.
•
→
: Add an item from the clipboard.
•
→
: Change the keyboard mode or size.
•
→
: Open the text editing panel.
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52
Copying and pasting
1 Tap and hold over text.
2 Drag or to select the desired text, or tap
Select all
to select all text.
3 Tap
Copy
or
Cut
.
The selected text is copied to the clipboard.
4 Tap and hold where the text is to be inserted and tap
Paste
.
To paste text that you have previously copied, tap
Clipboard
and select the text.
Dictionary
Look up definitions for words while using certain features, such as when browsing webpages.
1 Tap and hold over a word that you want to look up.
2 Tap
Dictionary
on the options list.
If a dictionary is not preinstalled on the device, tap
Move to Manage dictionaries
, tap
next to a dictionary, and then tap
Install
to download it.
3 View the definition in the dictionary pop-up window.
To switch to the full screen view, tap . Tap the definition on the screen to view more
definitions. In the detailed view, tap to add the word to your favorite words list or tap
Search Web
to use the word as a search term.
53
Apps and features
Installing or uninstalling apps
Galaxy Store
Purchase and download apps. You can download apps that are specialized for Samsung
Galaxy devices.
Launch the
Galaxy Store
app.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap to search for a keyword.
Select an app to view information about it. To download free apps, tap
Install
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
Settings
→
Auto update apps
, and
then select an option.
Play Store
Purchase and download apps.
Launch the
Play Store
app.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
Settings
→
Auto-update apps
, and
then select an option.
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54
Managing apps
Uninstalling or disabling apps
Tap and hold an app and select an option.
•
Uninstall
: Uninstall downloaded apps.
•
Disable
: Disable selected default apps that cannot be uninstalled from the device.
Some apps may not support this feature.
Enabling apps
Launch the
Settings
app, tap
Apps
→
→
Disabled
, select an app, and then tap
Enable
.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap
Allow
on the pop-up window to grant permissions to the
app.
To view your app permission settings, launch the
Settings
app and tap
Apps
. Select an app
and tap
Permissions
. You can view the app’s permissions list and change its permissions.
To view or change app permission settings by permission category, launch the
Settings
app
and tap
Apps
→
→
App permissions
. Select an item and tap the switches next to apps to
grant permissions.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
Apps and features
55
Finder
Search for content on the device quickly.
1 On the Apps screen, tap
Finder search
. Alternatively, open the notification panel, swipe
downwards, and then tap .
2 Enter a keyword.
Apps and content on your device will be searched.
If you tap on the keyboard, you can search for more content.
S Pen features
Air actions
Control apps remotely by using the S Pen connected to your device via Bluetooth Low Energy
(BLE).
For example, you can quickly launch apps, such as the camera app, by pressing and holding
the S Pen button. Also, while using the camera app, you can take a photo by pressing the
button once. While playing music, you can turn the volume up if you lift the S Pen up while
pressing and holding the S Pen button and turn the volume down if you lower it.
Apps and features
56
Launch the
Settings
app, tap
Advanced features
→
S Pen
→
Air actions
, and then tap the
switch to activate the feature.
•
The S Pen must be charged before you can use the Air actions feature. Refer to
Charging the S Pen for more information.
•
When you detach the S Pen from the slot, the icon will appear on the status
bar. If the S Pen is discharged or far from the device, or if there are obstacles or
there is external interference between the S Pen and the device, the S Pen will
be disconnected from the device and the icon will turn gray (). To use the Air
actions feature again, connect the S Pen with the device by reinserting the S Pen
into the slot.
Taking photos with the S Pen
Even though you take photos with your device placing for a distance, you can easily take
photos by pressing the S Pen button without setting a timer.
1 Launch the
Camera
app.
2 Press the S Pen button once to take a photo.
•
To take a series of photos, press and hold the S Pen button.
•
To change the shooting mode, move the S Pen to the left or right while pressing and
holding the S Pen button.
•
To switch between cameras, press the S Pen button twice.
Apps and features
57
Changing apps or features to use
Change the app, feature, or actions you want to use with the S Pen feature.
To change the app to launch, open the Air actions setting screen, tap
Hold down Pen button
to
, and then select an app or feature.
To change actions for each app, open the Air actions setting screen and select an app under
App actions
. You can change actions by tapping items under
Pen button
or
Gestures
.
S Pen battery power level
Set an app or a feature to
launch.
Set actions for each app.
Set actions for camera and
media apps.
Apps and features
58
Connecting another S Pen
Before using S Pen features with another S Pen, such as Air actions, you must connect the
S Pen to your device.
1 Insert another S Pen into the slot.
2 Open the notification panel, swipe downwards, tap (
S Pen air actions
), and then tap
again to reactivate it.
3 Tap
Connect new S Pen
.
S Pen will be connected. You may experience a brief delay before it finishes connecting.
•
You can only connect Samsung-approved S Pens that support Bluetooth Low
Energy (BLE).
•
Do not detach the S Pen from the device when it is being connected. Doing so will
interrupt the process.
•
If it fails to connect or you want to use the previous S Pen, reconnect it with the
method shown above.
Apps and features
59
Resetting your S Pen
If the S Pen has connection problems or the S Pen disconnects often, reset the S Pen and
connect it again.
Insert the S Pen into the slot. Then, open the Air actions setting screen and tap
→
Reset S
Pen
.
Air command
Air command is a menu that provides S Pen features and quick access to frequently used
apps.
To open the Air command panel, detach the S Pen from the slot or hover the S Pen over the
screen and press the S Pen button. You can also tap the Air command icon () with the
S Pen.
Drag upwards or downwards on the Air command panel and select a function or app you
want.
When the screen is off or locked with a screen lock method, removing the S Pen will
not open the Air command panel.
Create note
View all notes
Smart select
S Pen battery power level
Screen write
Live messages
Translate
AR Doodle
S Pen settings
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60
Adding shortcuts to the Air command panel
Add shortcuts to frequently used apps or functions to the Air command panel.
On the Air command panel, tap
Add shortcuts
and select apps or functions to open from the
panel.
Alternatively, open the Air command panel and tap
→
Shortcuts
.
S Pen features
Activate various S Pen features from the Air command panel. The shortcuts that do not
appear on the panel by default can be added by using the Add shortcuts feature.
•
Create note
: Create notes easily in a pop-up window without launching the
Samsung
Notes
app. Refer to Create note for more information.
•
View all notes
: View all notes in the
Samsung Notes
app.
•
Smart select
: Use the S Pen to select an area and perform actions, such as sharing or
saving. Refer to Smart select for more information.
•
Screen write
: Capture screenshots to write or draw on them or crop an area from the
captured image. You can also capture the current content and the hidden content on an
elongated page, such as a webpage. Refer to Screen write for more information.
•
Live messages
: Instead of text message, create and send a unique message by recording
your actions while handwriting or drawing a live message and saving it as an animated
file. Refer to Live messages for more information.
•
AR Doodle
: Record fun videos with virtual handwriting or drawings on faces or anywhere
else. Refer to AR Doodle for more information.
•
Translate
: Hover the S Pen over a word to translate it. Refer to Translate for more
information.
•
PENUP
: Post your artwork, view others’ artwork, and get useful drawing tips. Refer to
PENUP for more information.
•
Bixby Vision
: Use the Bixby Vision features to search for similar images, detect and
translate text, and more. Refer to Bixby Vision for more information.
•
Magnify
: Hover the S Pen over an area of the screen to enlarge it. Refer to Magnify for
more information.
•
Glance
: Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open
the app in full screen view. Refer to Glance for more information.
•
Coloring
: Add colors to images provided by PENUP using the S Pen.
Apps and features
61
•
Write on calendar
: Launch the
Calendar
app and write or draw on the screen. Refer to
Write on calendar for more information.
•
Add shortcuts
: Add shortcuts to frequently used apps to the Air command panel.
Air command icon
When the Air command panel is closed, the Air command icon will remain on the screen. You
can open the Air command panel by tapping the icon with the S Pen.
To move the icon, drag to a new location.
To remove the icon, drag to
Remove
at the top of the screen.
If the Air command icon does not appear on the screen, launch the
Settings
app, tap
Advanced features
→
S Pen
, and then tap the
Floating icon
switch to activate it.
While using apps that support the Air actions feature, you can view actions available with
each app by hovering the S Pen over the Air command icon.
Create note
Create notes easily in a pop-up window without launching the
Samsung Notes
app.
1 Open the Air command panel and tap
Create note
. Alternatively, double-tap the screen
while pressing and holding the S Pen button.
The note screen will appear as a pop-up window.
2 Create a note using the S Pen.
Undo
Redo
Adjust the transparency level.
Eraser
Pen
3 When you are finished composing the note, tap
Save
.
The note will be saved in
Samsung Notes
.
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62
Smart select
Use the S Pen to select an area and perform actions, such as sharing or saving. You can also
select an area from a video and capture it as a GIF animation.
1 When there is content you want to capture, such as a part of an image, open the Air
command panel and tap
Smart select
.
2 Select a desired shape icon on the toolbar and drag the S Pen across the content you
want to select.
3 Select an option to use with the selected area.
•
Extract text
: Extract text from the selected area.
•
Pin to screen
: Pin the selected area to the screen.
•
: Automatically changes the appearance of the selected area.
•
: Write or draw on the selected area.
•
: Share the selected area with others.
•
: Save the selected area in
Gallery
.
Apps and features
63
Capturing an area from a video
While playing a video, select an area and capture it as a GIF animation.
1 When there is content you want to capture during video playback, open the Air
command panel and tap
Smart select
.
2 On the toolbar, tap .
3 Adjust the position and size of the capturing area.
Drag a corner of
the frame to
resize.
Select a quality.
Adjust the
position.
4 Tap
Record
to start capturing.
•
Before capturing a video, make sure that the video is playing.
•
The maximum duration you can capture an area of the video for will be displayed
on the screen.
•
When capturing an area from a video, its sound will not be recorded.
5 Tap
Stop
to stop capturing.
6 Select an option to use with the selected area.
•
: Write or draw on the selected area. Tap to view the result before saving the file.
•
: Share the selected area with others.
•
: Save the selected area in
Gallery
.
Apps and features
64
Screen write
Capture screenshots to write or draw on them or crop an area from the captured image.
It is not possible to capture a screenshot while using some apps.
1 When there is content you want to capture, open the Air command panel and tap
Screen
write
.
The current screen is automatically captured and the editing toolbar appears.
2 If you capture the content on an elongated page, such as a webpage, tap
Scroll capture
to capture the hidden content. Tap
Scroll capture
repeatedly until screen capture is
complete, and then tap
Done
.
3 Write a memo on the screenshot.
Undo
Redo
Pen color
Pen type
Pen radius
4 Select an option to use with the screenshot.
•
Share
: Share the screenshot with others.
•
Save
: Save the screenshot in
Gallery
.
Apps and features
65
Live messages
Instead of a text message, create and send a unique message by recording your actions while
handwriting or drawing a live message and saving it as an animated file.
1 When you want to send an animated message, open the Air command panel and tap
Live messages
.
The live message screen will appear.
2 Customize background image and tap
Done
or
Start drawing
.
•
Gallery
: Set a photo or a video saved in
Gallery
as a background image.
•
Camera
: Take a photo or record a video and set it as a background image.
•
Color
: Select a background color.
3 Write or draw on the live message screen.
Preview
Start over.
Undo
Message input
limit
Change the
pen radius.
Change the file
format.
Change the
writing effect.
Change the
pen color.
4 Tap
Done
.
The live message will be saved in
Gallery
as an animated GIF file or a video.
5 Tap
Share
and select a method.
Apps and features
66
Translate
Hover the S Pen over the text you want to translate. The units included in the text will also be
converted.
•
To use this feature, your device must be connected to a Wi-Fi or mobile network.
•
This feature does not support some languages.
•
This feature is available only when detectable text is on the screen.
1 When there is text you want to translate, open the Air command panel and tap
Translate
.
2 Select the languages on the translator panel at the top of the screen.
You can change the text between words and sentences by tapping or .
3 Hover the S Pen over the text you want to translate or the unit you want to convert.
The translated text will appear. To listen to the pronunciation of the original text, tap .
The icon may not appear depending on the language you select.
Text selecting
granularity (word
or sentence)
Select languages.
Translation result
4 To close the translator, tap on the translator panel.
Apps and features
67
Bixby Vision
When you hover the S Pen over the content, the content is recognized and available search
icons will appear. Use the features to search for similar images, detect and translate text, and
more. Refer to Bixby Vision for more information.
1 When there is an image you want to search for relevant information or extract text from,
open the Air command panel and tap
Bixby Vision
.
2 Hover the S Pen over the content you want.
When the content is recognized, the available search icons will appear.
3 Select an icon you want.
4 To close Bixby Vision, tap on the Bixby Vision panel.
Apps and features
68
Magnify
Hover the S Pen over an area of the screen to enlarge it.
Open the Air command panel, tap
Magnify
, and hover the S Pen over the area you want to
enlarge.
Close the magnifier.
Change the magnification ratio.
Change the size of the magnifier.
Glance
Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full
screen view.
For example, launch a map app, open the Air command panel, and then tap
Glance
. The app
will be reduced to a thumbnail at the bottom of the screen. While browsing webpages, hover
the S Pen over the thumbnail to open the map app on the full screen and quickly search for
places.
Thumbnail
Apps and features
69
Hover the S Pen away from the screen to reduce the app to a thumbnail again.
To close the minimized app, tap and hold the thumbnail and drag it to
Remove
at the top of
the screen.
Write on calendar
Fill in your plans easily and quickly by writing or drawing on the calendar screen.
Open the Air command panel, tap
Write on calendar
, and then fill in your plans on the
calendar. When you are finished, tap
Save
. To edit it, tap .
Undo
Redo
Eraser
Pen settings
You can use this feature only on the calendar of monthly view.
Apps and features
70
Air view
Hover the S Pen over an item on the screen to preview content or view information in a pop-
up window.
In some apps, Action buttons will be displayed on the preview window.
Action buttons
If this feature is not activated, launch the
Settings
app, tap
Advanced features
→
S
Pen
, and then tap the
Air view
switch to activate it.
Pen Select
While pressing and holding the S Pen button, drag the S Pen over text or item lists to select
multiple items or text. You can also copy and paste the selected items or text into another
app or share them with others.
Apps and features
71
Screen off memo
You can quickly create memos by writing on the screen without turning on it. You can also pin
or edit a memo on the Always On Display.
Pin the memo on the Always On
Display.
Save the memo in Samsung
Notes.
Change the line thickness.
Eraser
Change the pen color.
If this feature is not activated, launch the
Settings
app, tap
Advanced features
→
S
Pen
, and then tap the
Screen off memo
switch to activate it.
Creating a screen off memo
1 When the screen is off, detach the S Pen or hover the S Pen over the screen and press the
S Pen button.
2 Write or draw a memo.
To extend the page, tap .
3 To pin the memo on the Always On Display, tap
→
Pin to Always On Display
. The
pinned memo will not be saved yet.
To save the memo, tap
Save
or reinsert the S Pen into the slot. The memo will be saved to
Samsung Notes
→
→
Screen off memo
.
Apps and features
72
Viewing the pinned memo on the Always On Display
When you pin a screen off memo, you can view the memo on the Always On Display.
To edit the pinned memo, double-tap the memo. If you pin the edited memo on the Always
On Display again, the original memo will be saved to
Samsung Notes
→
→
Screen off
memo
.
To minimize the pinned memo, double-tap . The memo will be displayed as the icon on
the Always On Display. To view the memo again, double-tap .
If you do not perform any actions for a certain period after opening a memo, the
memo will be automatically minimized.
Minimize the memo.
Pinned memo
Apps and features
73
Unlocking the screen using the S Pen
If the screen is locked while the S Pen is connected, you can unlock the screen by pressing the
S Pen button.
•
The
Unlock with S Pen remote
feature is available only when the screen lock
method is set.
•
To use this feature, the S Pen must be connected to your device.
1 Launch the
Settings
app and tap
Advanced features
→
S Pen
→
Unlock with S Pen
remote
.
2 Tap
Unlock with S Pen remote
→
OK
.
Now you can unlock the screen by pressing the S Pen button.
Bixby
Introduction
Bixby is a user interface that helps you use your device more conveniently.
You can talk to Bixby or type text. Bixby will launch a function you request or show the
information you want. It also learns your usage patterns and environments. The more it learns
about you, the more precisely it will understand you.
•
To use Bixby, your device must be connected to a Wi-Fi or mobile network.
•
To use Bixby, you must sign in to your Samsung account.
•
Bixby is only available in some languages, and certain features may not be
available depending on your region.
Apps and features
74
Starting Bixby
When you launch Bixby for the first time, the Bixby intro page will appear. You must select
the language to use with Bixby, sign in to your Samsung account according to the on-screen
instructions, and then agree to the terms and conditions.
1 Press and hold the Side key. Alternatively, launch the
Bixby
app.
Sign in to your
Samsung
account.
Select a
language.
Side key
2 Select the language to use with Bixby.
3 Tap
Sign in to Samsung account
and follow the on-screen instructions to sign in to your
Samsung account.
If you are already signed in, your account information will appear on the screen.
4 Follow the on-screen instructions to complete the setup.
The Bixby screen will appear.
Apps and features
75
Using Bixby
When you say what you want to Bixby, Bixby will launch corresponding functions or show the
information you requested.
While pressing and holding the Side key, say what you want to Bixby, and then release your
finger from the key when you are finished speaking. Alternatively, say “Hi, Bixby”, and when
the device emits a sound, say what you want.
For example, while pressing and holding the Side key, say “How’s the weather today?” The
weather information will appear on the screen.
If you want to know the weather tomorrow, while pressing and holding the Side key, just say
“Tomorrow?” Because Bixby understands the context of the conversation, it will show you
tomorrow’s weather.
Starting a conversation Corresponding function
launched
Listening
"How's the weather
today?"
Apps and features
76
If Bixby asks you a question during a conversation, while pressing and holding the Side key,
answer Bixby. Or, tap and answer Bixby.
If you are using headphones or Bluetooth audio, or start a conversation by saying “Hi, Bixby”,
you can continue the conversation without tapping the icon. Launch the
Bixby
app and tap
→
Settings
→
Automatic listening
→
Hands-free only
.
Waking up Bixby using your voice
You can start a conversation with Bixby by saying “Hi, Bixby”. Register your voice so that Bixby
will respond to your voice when you say “Hi, Bixby”.
1 Launch the
Bixby
app and tap
→
Settings
→
Voice wake-up
.
2 Tap the
Wake with “Hi, Bixby”
switch to activate it.
3 Follow the on-screen instructions to complete the setup.
Now you can say “Hi, Bixby”, and when the device emits a sound, start a conversation.
Communicating by typing text
If your voice is not recognized due to noisy environments or if you are in a situation where
speaking is difficult, you can communicate with Bixby via text.
Launch the
Bixby
app, tap , and then type what you want.
During the communication, Bixby also will answer you through text instead of voice
feedback.
Apps and features
77
Bixby Vision
Introduction
Bixby Vision is a service that provides various features based on image recognition.
You can use Bixby Vision to quickly search for information by recognizing objects or your
current location. You can also experience the AR feature, which makes virtual images appear
on the preview screen.
Use a variety of useful Bixby Vision features.
Search for images.
Search for locations.
Experience the AR feature.
Extract or translate text.
•
To use this feature, the device must be connected to a Wi-Fi or mobile network.
•
To use some Bixby Vision features, you must sign in to your Samsung account.
•
The available features and search results may vary depending on the region or
service provider.
•
This feature may not be available or you may not get correct search results
depending on the image size, format, or resolution.
•
Samsung is not responsible for the product information provided by Bixby Vision.
Apps and features
78
Launching Bixby Vision
Launch Bixby Vision using one of these methods.
•
In the
Camera
app, tap
Bixby Vision
.
•
In the
Gallery
app, select an image and tap .
•
In the
Internet
app, tap and hold an image and tap
Bixby Vision
.
•
If you added the Bixby Vision app icon to the Home screen and Apps screen, launch the
Bixby Vision
app.
Searching for similar images
Search for images similar to the recognized object online. You can view various images with
properties similar to the object, such as color or shape.
For example, if you want to know the title of a photo or image, use the Bixby Vision
features. The device will search for and show you related information or images with similar
characteristics.
1 Launch the
Camera
app and tap
Bixby Vision
.
2 Tap
Lens
and keep the object within the screen to recognize it.
3 Select a search result with
Image
on it.
The similar images will appear.
Translating or extracting text
Recognize and show the translated text on the screen. You can also extract text from a
document or an image file.
For example, if you want to know what a sign says while traveling abroad, use the Bixby Vision
features. The device will translate the sign’s text into the language you select.
1 Launch the
Camera
app and tap
Bixby Vision
.
Apps and features
79
2 Tap and keep the text within the screen to recognize it.
The translated text will appear on the screen.
•
To extract text, tap . You can share or save the extracted text.
•
To save the screen with the translated text as an image, tap . The screen will be
saved in
Gallery
.
•
To change the source or target language, tap the language settings panel at the top of
the screen.
Searching for places
Search for information about nearby places by recognizing your current location. You can also
view deals available nearby.
For example, if you want to search for nearby stores having sales, use the Bixby Vision
features. The device will search for and show you the sales happening in the nearby stores.
Available features may vary depending on the region or service provider.
1 Launch the
Camera
app and tap
Bixby Vision
.
2 Tap and point the camera towards the direction you want to search for places.
You can view basic information about nearby places.
•
If you want to search for places in another direction, point the camera towards the
direction.
•
To view available deals nearby, tap
Deals
.
•
You can view your current location and weather information. To view your current
location on the map, point the camera towards the ground. To view the current
weather information, point the camera towards the sky.
3 Select a search result on the screen.
The device will show the information of nearby places and deals.
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80
Experiencing various AR features
Various apps include the AR feature, which makes virtual images appear on the background
or person on the preview screen. You can conveniently experience products and view
information without visiting stores or trying them in person. Experience Bixby Vision’s fun and
useful AR feature.
Available apps may vary depending on the region or service provider.
1 Launch the
Camera
app and tap
Bixby Vision
.
2 Tap
Apps
and select the feature you want.
Bixby Home
On the Bixby Home screen, you can view recommended services and information that Bixby
provides by analysing your usage patterns and your routine.
•
To view more content, connect to a Wi-Fi or mobile network.
•
To fully use this feature, you must sign in to your Samsung account.
Activating Bixby Home
If Bixby Home does not appear, on the Home screen, tap and hold an empty area, or pinch
your fingers together, swipe to the right, and then tap the
Bixby Home
switch to activate it.
Activate
Bixby Home.
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81
Opening Bixby Home
1 On the Home screen, swipe to the right.
The Bixby Home screen will appear.
When launching this feature for the first time or after performing a data reset, follow the
on-screen instructions to complete the setup.
2 Swipe upwards or downwards to view recommended content.
Upcoming reminder
Access additional options.
Recommended content
3 To close Bixby Home, swipe to the left on the screen or tap the Back button.
Apps and features
82
Using recommended content on Bixby Home
When you open Bixby Home, you can view the content that is frequently updated as cards.
Swipe upwards or downwards to view the cards.
For example, on the way to the office in the morning, you can view your day’s schedule and
play your favorite music on the Bixby Home screen. In the evening, you can view alarms,
check your daily activity, and view your friends’ feeds.
The content and order of the cards update automatically at a specified interval. You
can update cards whenever you want by swiping downwards on the screen.
Editing cards list
•
To pin a card to the top of the Bixby Home screen, tap
→
Pin to top
. To unpin a card,
tap
→
Unpin
.
•
To stop displaying a card on the list, drag the card to the right and tap
Don’t show again
.
•
To hide a card from the list, drag the card to the right and tap
Hide for now
.
Selecting apps to show as cards
Add or delete apps to show as cards on the Bixby Home screen.
On the Bixby Home screen, tap
→
Cards
, select an app, and then tap the switches next to
items to add or delete them.
Customizing the Bixby Home settings
On the Bixby Home screen, tap
→
Settings
.
•
Customization Service
: Set to use Bixby’s interactive and customized services to enhance
your experience.
•
Bixby Home content providers
: Read and agree to or withdraw your agreement from
the terms and conditions and privacy policies of each content provider.
•
Add Bixby Home icon
: Add Bixby Home to the Apps screen.
•
About Bixby Home
: View the Bixby Home version and legal information.
Apps and features
83
Bixby Routines
Bixby Routines are a service that automates settings you use repeatedly and suggests useful
features according to your frequent situations by learning your usage patterns.
For example, a ‘before bed’ routine will perform actions, such as turning on silent mode and
night mode, to not be jarring on your eyes and ears when you use the device before going to
bed.
Adding routines
Add routines to use your device more conveniently. When you add a routine, you can set its
running condition to auto or manual.
Adding recommended routines
When your device learns your usage patterns, it will recommend adding useful or frequently
used features as routines.
When the recommendation notification appears, tap
View all
and add it as your own routine.
Adding routines from the recommendation list
View the list of useful features and add them as your own routines.
Apps and features
84
1 Launch the
Settings
app and tap
Advanced features
→
Bixby Routines
.
2 On the
Recommended
list, select a routine you want and tap
Save routine
.
•
To set the routine’s conditions and actions, tap . Alternatively, tap the condition or
action you want to edit.
•
If you want to set the routine’s running condition to manual, tap
Start button tapped
.
This option will appear only when there are no running conditions set.
For manual routines, you can add them to the Home screen as widgets and access
them quickly. When a pop-up window appears, tap
Add
.
Adding your own routines
Add features you want to use as routines.
1 Launch the
Settings
app and tap
Advanced features
→
Bixby Routines
→
.
2 Enter a routine name.
3 Tap , set conditions, and then tap
Next
.
If you want to set the routine’s running condition to manual, tap
Start button tapped
.
4 Tap , set actions, and then tap
Done
.
For manual routines, you can add them to the Home screen as widgets and access them
quickly. When a pop-up windows appears, tap
Add
.
Using routines
Running auto routines
Auto routines will run automatically when their conditions are detected.
Running manual routines
For manual routines which you set the running condition as
Start button tapped
, you can
run them manually by tapping the button whenever you want.
Launch the
Settings
app, tap
Advanced features
→
Bixby Routines
→
My routines
, and
then tap next to the routine you want to run. Alternatively, tap the routine’s widget on the
Home screen.
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85
Viewing running routines
Currently running routines will appear on the notification panel. To view a routine’s details,
tap the notification.
Stopping running routines
You can quickly stop running routines. On the notification panel, select a routine and tap
Stop
.
Managing routines
Launch the
Settings
app and tap
Advanced features
→
Bixby Routines
→
My routines
.
Your routines will appear.
To deactivate a routine, tap the routine’s switch or .
To edit a routine, select a routine and tap . Alternatively, tap the condition or action you
want to edit.
To delete routines, tap
→
Delete
, tick routines to delete, and then tap
Delete
.
Reminder
Create reminders to schedule to-do items or to view content later. You will receive
notifications at the preset time or location for each reminder.
•
To receive more accurate notifications, connect to a Wi-Fi or mobile network.
•
To fully use this feature, you must sign in to your Samsung account.
•
To use location reminders, the GPS feature must be activated.
Starting Reminder
Starting Reminder from Bixby Home
1 On the Home screen, swipe to the right.
The Bixby Home screen will appear.
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86
2 Tap
Get started
on the
Reminder
card.
The Reminder screen will appear and the
Reminder
app icon ( ) will be added to the
Apps screen.
Starting Reminder from Calendar
Launch the
Calendar
app and tap
→
Reminder
. The Reminder screen will appear and the
Reminder
app icon ( ) will be added to the Apps screen.
Creating reminders
Create reminders with various methods. Reminder will alert you if you create a reminder with
a specified time or location setting. You can also save various content, such as a single memo
or webpage address, and view it later.
For example, create a reminder to alert you to ‘Water the flowers when I get home’.
1 Launch the
Reminder
app.
2 Tap
Write a reminder
or and enter ‘Water the flowers’.
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87
3 Tap
Place
→
Set conditions
→
Pick a place
and set the location to home.
4 Tap
When I arrive at
→
Done
.
5 Tap
Save
to save the reminder.
When you arrive at home, the ‘Water the flowers’ notification will appear.
Checking reminder notifications
At the preset time or location, a notification pop-up window will appear. Tap
Complete
or
Snooze
.
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Viewing the reminders list
Launch the
Reminder
app to view your reminders list. To view reminder details, select a
reminder.
Editing reminder details
Add or edit reminder details, such as frequency, date and time, or location.
1 On the reminders list, select a reminder to edit and tap
Edit
.
2 Edit the conditions and tap
Save
.
Reminder conditions
Change the reminder's color.
Reminder information
Add a checklist.
Add an image.
Completing reminders
Mark reminders that you do not need to be reminded of as complete.
On the reminders list, select a reminder and tap
Complete
. Alternatively, drag the reminder to
the left.
Restoring reminders
Restore reminders that have been completed.
1 On the reminders list, tap
→
Completed
→
Edit
.
2 Tick items to restore and tap
Restore
.
Reminders will be added to the reminders list and you will be reminded at the preset
times.
Deleting reminders
To delete a reminder, drag the reminder to the right. To delete multiple reminders, tap and
hold a reminder, tick reminders to delete, and then tap
Delete
.
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Phone
Introduction
Make or answer voice and video calls.
Making calls
1 Launch the
Phone
app and tap
Keypad
.
2 Enter a phone number.
3 Tap to make a voice call, or tap to make a video call.
Preview the phone number.
Delete a preceding character.
Search for a contact.
Access additional options.
Add the number to the contacts
list.
Making calls from call logs or contacts list
Launch the
Phone
app, tap
Recents
or
Contacts
, and then swipe to the right on a contact or
a phone number to make a call.
If this feature is deactivated, launch the
Settings
app, tap
Advanced features
→
Motions
and gestures
, and then tap the
Swipe to call or send messages
switch to activate it.
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Using speed dial
Set speed dial numbers to quickly make calls.
To set a number to speed dial, launch the
Phone
app, tap
Keypad
or
Contacts
→
→
Speed
dial numbers
, select a speed dial number, and then add a phone number.
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.
Making calls from the locked screen
On the locked screen, drag outside the circle.
Making calls by searching for nearby places
You can easily make calls to places near your current location by searching for their
information. You can search for nearby places by category, such as restaurants or stores, or by
selecting recommended hot places.
Launch the
Phone
app, tap
Places
, and then select a category or tap and enter a business
name in the search field. Or, select one from the recommended hot places. The business’s
information, such as its phone number or address, will appear.
This feature may not be available depending on the region or service provider.
Making an international call
1 Launch the
Phone
app and tap
Keypad
.
2 Tap and hold 0 until the + sign appears.
3 Enter the country code, area code, and phone number, and then tap .
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Receiving calls
Answering a call
When a call comes in, drag outside the large circle.
Rejecting a call
When a call comes in, drag outside the large circle.
To send a message when rejecting an incoming call, drag the
Send message
bar upwards
and select a message to send. If the
Add reminder
switch is activated, a reminder will be
saved to alert you of the rejected call one hour later.
To create various rejection messages, launch the
Phone
app, tap
→
Settings
→
Quick
decline messages
, enter a message, and then tap .
Missed calls
If a call is missed, the icon appears on the status bar. Open the notification panel to view
the list of missed calls. Alternatively, launch the
Phone
app and tap
Recents
to view missed
calls.
Blocking phone numbers
Block calls from specific numbers added to your block list.
1 Launch the
Phone
app and tap
→
Settings
→
Blocked numbers
.
2 Tap
Recents
or
Contacts
, select contacts or phone numbers, and then tap
Done
.
To manually enter a number, tap
Add phone number
, enter a phone number, and then
tap .
When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
Block unknown callers
switch to activate the feature.
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92
Options during calls
If the area around the rear camera is covered, unwanted noises may incur during
a call. Remove accessories, such as a screen protector or stickers, around the rear
camera area.
During a voice call
The following actions are available:
•
: Access additional options.
•
Add call
: Dial a second call. The first call will be put on hold. When you end the second
call, the first call will be resumed.
•
Hold call
: Hold a call. Tap
Resume call
to retrieve the held call.
•
Bluetooth
: Switch to a Bluetooth headset if it is connected to the device.
•
Speaker
: Activate or deactivate the speakerphone. When using the speakerphone, keep
the device away from your ears.
•
Mute
: Turn off the microphone so that the other party cannot hear you.
•
Keypad
/
Hide
: Open or close the keypad.
•
: End the current call.
During a video call
Tap the screen to use the following options:
•
: Access additional options.
•
Camera
: Turn off the camera so that the other party cannot see you.
•
Switch
: Switch between the front and rear cameras.
•
: End the current call.
•
Mute
: Turn off the microphone so that the other party cannot hear you.
•
Speaker
: Activate or deactivate the speakerphone. When using the speakerphone, keep
the device away from your ears.
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93
Adding a phone number to Contacts
Adding a phone number to Contacts from the keypad
1 Launch the
Phone
app and tap
Keypad
.
2 Enter the number.
3 Tap
Add to Contacts
.
4 Tap
Create contact
to create a new contact, or tap
Update existing
to add the number to
an existing contact.
Adding a phone number to Contacts from the calls list
1 Launch the
Phone
app and tap
Recents
.
2 Tap a caller’s image and tap
Add
, or tap a phone number and tap
Add to Contacts
.
3 Tap
Create contact
to create a new contact, or tap
Update existing
to add the number to
an existing contact.
Adding a tag to a phone number
You can add tags to numbers without saving them to Contacts. This allows you to view the
caller’s information when they call without having them listed in Contacts.
1 Launch the
Phone
app and tap
Recents
.
2 Tap a phone number
→
.
3 Tap
Add tag
, enter a tag, and then tap
Add
.
When a call comes from that number, the tag will show under the number.
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Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
1 Launch the
Contacts
app and tap .
2 Select a storage location and tap
Select
.
3 Enter contact information.
Select a storage location.
Add an image.
Open more information fields.
Enter contact information.
Depending on the selected storage location, the types of information you can save
may vary.
4 Tap
Save
.
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Importing contacts
Add contacts by importing them from other storages to your device.
1 Launch the
Contacts
app and tap
→
Manage contacts
→
Import/export contacts
→
Import
.
2 Select a storage location to import contacts from.
3 Tick VCF files or contacts to import and tap
Done
.
4 Select a storage location to save contacts to and tap
Import
.
Syncing contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts, such as your
Samsung account.
1 Launch the
Settings
app, tap
Accounts and backup
→
Accounts
and select the account
to sync with.
2 Tap
Sync account
and tap the
Contacts
switch to activate it.
For the Samsung account, tap
→
Sync settings
and tap the
Contacts
switch to activate
it.
Searching for contacts
Launch the
Contacts
app.
Use one of the following search methods:
•
Scroll up or down the contacts list.
•
Drag a finger along the index at the right side of the contacts list to scroll through it
quickly.
•
Tap at the top of the contacts list and enter search criteria.
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96
Tap the contact. Then take one of the following actions:
•
: Add to favorite contacts.
•
/ : Make a voice or video call.
•
: Compose a message.
•
: Compose an email.
Sharing contacts
You can share contacts with others by using various sharing options.
1 Launch the
Contacts
app and tap
→
Share
.
2 Select contacts and tap
Share
.
3 Select a sharing method.
Saving and sharing profile
Save and share your profile information, such as your photo and status message, with others
using the profile sharing feature.
•
To use this feature, you must sign in to your Samsung account.
•
The profile sharing feature may not be available depending on the region or
service provider.
•
The profile sharing feature is only available for contacts who have activated the
profile sharing feature on their device.
1 Launch the
Contacts
app and select your profile.
2 Tap
Tap here to share your profile
and tap the switch to activate it.
•
To use the profile sharing feature, your phone number must be verified. You can view
your contacts’ updated profile information in
Contacts
.
•
To change the scope of contacts to share your profile with, tap
Select what’s shared
,
select an item to share, and then select an option.
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97
Creating groups
You can add groups, such as family or friends, and manage contacts by group.
1 Launch the
Contacts
app and tap
→
Groups
→
Create group
.
2 Enter a group name.
To set a group ringtone, tap
Group ringtone
and select a ringtone.
3 Tap
Add member
, select contacts to add to the group, and then tap
Done
.
4 Tap
Save
.
Sending a group message
You can send a group message to a group’s members at the same time.
Launch the
Contacts
app, tap
→
Groups
, select a group, and then tap
→
Send message
.
Merging duplicate contacts
When you import contacts from other storages, or sync contacts with other accounts, your
contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline
your contacts list.
1 Launch the
Contacts
app and tap
→
Manage contacts
→
Merge contacts
.
2 Tick contacts and tap
Merge
.
Deleting contacts
1 Launch the
Contacts
app and tap
→
Delete
.
2 Select contacts and tap
Delete
.
To delete contacts one by one, open the contacts list and tap a contact. Then tap
→
Delete
.
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98
Messages
Introduction
Send and view messages by conversation.
Sending messages
You may incur additional charges for sending messages when you are roaming.
1 Launch the
Messages
app and tap .
2 Add recipients and enter a message.
To record and send a voice message, tap and hold , say your message, and then release
your finger. The recording icon appears only while the message input field is empty.
Enter recipients.
Enter a message. Enter stickers.
Attach files.
Recipient
Send the message.
3 Tap to send the message.
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99
Viewing messages
Messages are grouped into message threads by contact.
You may incur additional charges for receiving messages when you are roaming.
1 Launch the
Messages
app and tap
Conversations
.
2 On the messages list, select a contact or a phone number.
•
To reply to the message, tap the message input field, enter a message, and then tap
.
•
To adjust the font size, spread two fingers apart or pinch on the screen.
Blocking unwanted messages
Block messages from specific numbers added to your block list.
1 Launch the
Messages
app and tap
→
Settings
→
Block numbers and messages
→
Block numbers
.
2 Tap
Inbox
and select a contact or a phone number. Or, tap
Contacts
, select contacts, and
then tap
Done
.
To manually enter a number, enter a phone number under
Enter number
and tap .
Setting the message notification
You can change notification sound, display options, and more.
1 Launch the
Messages
app, tap
→
Settings
→
Notifications
, and then tap the switch to
activate it.
2 Change the notification settings.
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100
Setting a message reminder
You can set an alert at an interval to let you know that you have unchecked notifications. If
this feature is not activated, launch the
Settings
app, tap
Accessibility
→
Advanced settings
→
Notification reminders
, and then tap the switch to activate it.
Deleting messages
1 Launch the
Messages
app and tap
Conversations
.
2 On the messages list, select a contact or a phone number.
3 Tap and hold a message, then tap
Delete
.
To delete multiple messages, tick messages you want to delete.
4 Tap
Delete
.
Internet
Introduction
Browse the Internet to search for information and bookmark your favorite webpages to
access them conveniently.
Browsing webpages
1 Launch the
Internet
app.
2 Tap the address field.
3 Enter the web address or a keyword, and then tap
Go
.
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To view the toolbars, drag your finger downwards slightly on the screen.
To switch between tabs quickly, swipe to the left or right on the address field.
Bookmark the current webpage.
Open the homepage.
Move between pages. Access additional options.
Refresh the current webpage.
Open the browser's tab
manager.
View your bookmarks.
Using secret mode
In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can
lock secret mode using a password and your biometric data.
Activating secret mode
In the toolbar at the bottom of the screen, tap
→
Turn on Secret mode
. If you are using
this feature for the first time, set whether to use a password for secret mode.
In secret mode, the device will change the color of the toolbars.
In secret mode, you cannot use some features, such as screen capture.
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102
Changing security settings
You can change your password or the lock method.
Tap
→
Settings
→
Privacy and security
→
Secret mode settings
→
Change password
.
To use your registered biometric data as a lock method along with the password, tap an
option switch under
Biometrics
to activate it.
Deactivating secret mode
In the toolbar at the bottom of the screen, tap
→
Turn off Secret mode
.
Camera
Introduction
Take photos and record videos using various modes and settings.
Camera etiquette
•
Do not take photos or record videos of other people without their permission.
•
Do not take photos or record videos where legally prohibited.
•
Do not take photos or record videos in places where you may violate other people’s
privacy.
Launching Camera
Use the following methods to launch
Camera
:
•
Launch the
Camera
app.
•
Press the Side key twice quickly.
•
On the locked screen, drag outside the circle.
•
Some methods may not be available depending on the region or service provider.
•
Some camera features are not available when you launch the
Camera
app from the
locked screen or when the screen is turned off while the screen lock method is set.
•
If photos you take appear blurry, clean the camera lens and try again.
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103
Taking photos
1 Tap the image on the preview screen where the camera should focus.
•
Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
Alternatively, drag the lens selection icon to the left or right. Zooming features are
available only when using the rear camera.
•
To adjust the brightness of photos, tap the screen. When the adjustment bar appears,
drag on the adjustment bar towards or .
2 Tap to take a photo.
Camera settings
Bixby Vision
AR Emoji
Take a photo.
Preview thumbnail
Shooting modes
Current mode
Scene optimiser button
Select a lens.
Switch between the front and
rear cameras.
Options for current shooting
mode
•
The preview screen may vary depending on the shooting mode and which camera
is being used.
•
The camera automatically shuts off when unused.
•
Make sure that the lens is not damaged or contaminated. Otherwise, the device
may not work properly in some modes that require high resolutions.
•
Your device’s camera features a wide-angle lens. Minor distortion may occur in
wide-angle photos or videos and does not indicate device performance problems.
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Selecting a lens for shooting
On the preview screen, select the lens you want and take a photo or record a video.
This feature is only available in some shooting modes.
•
: The Ultra wide lens lets you take wide-angle photos or record wide-angle videos
which look just like the actual view. Use this feature to take landscape photos.
To correct the distortion in photos taken with the Ultra wide lens, tap on the preview
screen, tap
Save options
, and then tap the
Ultra wide shape correction
switch to
activate it.
•
: The wide-angle lens lets you take basic photos or record normal videos.
•
: The telephoto lens (2x optical zoom) lets you take photos or record videos by
enlarging the subject.
2x optical zoom
shooting
Basic shooting Ultra wide shooting
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Using shooting modes
To change the shooting mode, drag the shooting modes list to the left or right, or swipe to
the left or right on the preview screen.
Select a shooting mode you want.
Shooting modes list
Photo mode (Intelligent camera)
The camera adjusts the shooting options automatically depending on the surroundings to
capture photos easily. The intelligent camera feature automatically recognizes the subject
and optimizes the color and any effects.
On the shooting modes list, tap
Photo
and tap to take a photo.
Scene optimizer
The camera adjusts the color settings and applies the optimized effect automatically by
recognizing the subject.
On the shooting modes list, tap
Photo
. When the camera recognizes the subject, the scene
optimizer button will change and the optimized color and effect will be applied.
Apps and features
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•
If this feature is not activated, tap on the preview screen and tap the
Scene
optimizer
switch to activate it.
•
To use additional features, tap on the preview screen, tap
Scene optimizer
, and
then tap the switches next to the features you want.
•
If you do not want to use this feature, tap the scene optimizer button on the
preview screen.
Shot suggestions
The camera suggests the ideal composition for the photo by recognizing the position and
angle of your subject.
On the preview screen, tap and tap the
Shot suggestions
switch to activate it.
1 On the shooting modes list, tap
Photo
.
A guide will appear on the preview screen.
2 Point the guide at the subject.
The camera recognizes the composition, and the recommended composition appears on
the preview screen.
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3 Adjust the position and angle of the camera to fit the composition.
When the ideal composition is achieved, the guide will change to yellow.
4 Tap to take a photo.
Guide
Ideal composition
Taking selfies
You can take self-portraits with the front camera.
1 On the shooting modes list, tap
Photo
.
2 On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
3 Face the front camera lens.
To take self-portraits with a wide-angle shot of the landscape or people, tap .
4 Tap to take a photo.
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Applying filter and beauty effects
You can select a filter effect and modify facial features, such as your skin tone or face shape,
before taking a photo.
1 On the preview screen, tap .
2 Select a filter effect or beauty effects and take a photo.
Locking the focus (AF) and exposure (AE)
You can lock the focus or exposure on a selected area to prevent the camera from
automatically adjusting based on changes to the subjects or light sources.
Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and
exposure setting will be locked. The setting remains locked even after you take a photo.
Video mode
The camera adjusts the shooting options automatically depending on the surroundings to
record videos easily.
1 On the shooting modes list, tap
Video
.
2 Tap to record a video.
•
To capture an image from the video while recording, tap .
•
To change the focus while recording a video, tap where you want to focus. To use auto
focus mode, tap
AF lock
to cancel the manually set focus.
•
To record the sound from a specific direction at a higher volume, point the camera
towards the direction and enlarge the screen by spreading two fingers apart on it.
3 Tap to stop recording the video.
•
If you use the video zoom feature for a long time while recording a video, the video
quality may diminish to prevent your device from overheating.
•
The 2x optical zoom may not work in low-light environments.
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Live focus mode
The camera allows you to take photos where the background is blurred and the subject
stands out clearly. You can also apply a background effect and edit it after taking a photo.
Blur Big circle
Zoom Color point
Spin
•
Use this feature in a place that has sufficient light.
•
The background blur may not be applied properly in the following conditions:
–
The device or the subject is moving.
–
The subject is thin or transparent.
–
The subject has a similar color to the background.
–
The subject or background is plain.
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Taking portraits that stand out using the Live focus feature
1 On the shooting modes list, tap
Live focus
.
2 Select a background effect you want.
To adjust the intensity of the background effect, drag the adjustment bar to the left or
right.
3 When
Effect ready.
appears on the preview screen, tap to take a photo.
Background effect intensity
adjustment bar
Background effects
Select a lens.
Editing the background of the Live focus photos
You can also edit the background effect and the intensity of the background effect for a
photo taken with the Live focus feature.
1 Select a photo taken with the Live focus feature and tap
Change background effect
.
2 Select a background effect you want.
•
To adjust the intensity of the background effect, drag the adjustment bar to the left or
right.
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111
•
When the background lighting appears in blurred points, the (
Artistic
) icon will
appear on the effects list. To change the shape of the background blur, tap and
select the shape you want.
Change the background
effect.
Adjust the intensity of the
background effect.
3 Tap
Apply
to save the photo.
Live focus video mode
The camera recognizes the subject automatically and allows you to record videos where the
background is blurred and the subject stands out clearly.
1 On the shooting modes list, tap
Live focus video
.
2 Select a background effect you want.
To adjust the intensity of the background effect, drag the adjustment bar to the left or
right.
3 Tap to record a video.
4 Tap to stop recording the video.
•
Use this feature in a place that has sufficient light.
•
The background blur may not be applied properly in the following conditions:
–
The device or the subject is moving.
–
The subject is thin or transparent.
–
The subject has a similar color to the background.
–
The subject or background is plain.
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112
Super Slow-mo mode
Super slow motion is a feature that records a quickly passing moment slowly so that you can
appreciate it later. After the video is recorded, background music will be added automatically.
•
Some super slow motion features may differ depending on the model.
•
Use this feature in a place that has sufficient light. When recording a video indoors
with insufficient or poor lighting, some of the following situations may occur:
–
The screen may appear dark due to the small amount of light.
–
The screen may flicker in certain lighting conditions, such as in places with
fluorescent lighting.
–
Noise may occur.
Recording super slow motion videos
Record a video by capturing a single moment that the subject is moving.
1 On the shooting modes list, tap
Super Slow-mo
.
Select a recording length.
View information.
Start recording a video.
Camera settings
Super Slow-mo
2 Tap .
The device will capture the moment in super slow motion and save it as a video.
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113
Recording super slow motion videos automatically
When motion is detected in the motion detection area, the device will capture the moment in
super slow motion.
Super slow motion recording may start at an unwanted moment if there are
conditions such as the following:
•
When the device shakes.
•
When another object is moving near the subject in the motion detection area.
•
When recording under flickering light, such as in places with fluorescent lighting.
1 On the shooting modes list, tap
Super Slow-mo
.
2 Tap .
The motion detection feature will be activated and the motion detection area will appear
on the preview screen.
To move the motion detection area, tap the area inside the frame and drag it to a new
location. To adjust the area size, tap a corner of the frame and drag it.
Motion detection area
Motion detection
3 Tap .
When motion is detected, the device will begin recording in super slow motion and save
it as a video.
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Playing super slow motion videos
Select a super slow motion video and tap
Play super slow-mo video
.
Random background music will automatically accompany the video during playback.
To capture an image while playing a video, tap .
Editing super slow motion videos
On the playback screen, you can edit the video and save it as a different file or share it.
To crop out a desired section of the video, drag the start bracket and the end bracket to the
desired points to select the section to keep.
To edit the super slow motion section, drag to the left or right.
Start bracket End bracket
Super slow motion section
Change the background
music.
Slow motion mode
Record a video for viewing it in slow motion. You can specify sections of your videos to be
played in slow motion.
1 On the shooting modes list, tap
Slow motion
.
2 Tap to start recording.
3 When you are finished recording, tap to stop.
4 On the preview screen, tap the preview thumbnail.
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5 Tap
Play slow motion video
.
The fastest section of the video will be set as a slow motion section and the video will
start playing. Up to two slow motion sections will be created based on the video.
To edit the slow motion section, drag to the left or right.
Slow motion section
Start bracket End bracket
Food mode
Take photos of food with more vibrant colors.
1 On the shooting modes list, tap
Food
.
2 Tap the screen and drag the circular frame over the area to highlight.
The area outside the circular frame will be blurred.
To resize the circular frame, drag a corner of the frame.
3 Tap and drag the adjustment bar to adjust the color tone.
4 Tap to take a photo.
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Night mode
Take a photo in low-light conditions, without using the flash.
On the shooting modes list, tap
Night
.
Panorama mode
Using panorama mode, take a series of photos and then stitch them together to create a wide
scene.
To get the best shots using panorama mode, follow these tips:
•
Move the camera slowly in one direction.
•
Keep the image within the frame on the camera’s viewfinder. If the preview
image is out of the guide frame or you do not move the device, the device will
automatically stop taking photos.
•
Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
1 On the shooting modes list, tap
Panorama
.
2 Tap and move the device slowly in one direction.
3 Tap to stop taking photos.
Pro mode
Capture photos while manually adjusting various shooting options, such as exposure value
and ISO value.
On the shooting modes list, tap
Pro
. Select options and customize the settings, and then tap
to take a photo.
Available options
•
: Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos.
If the shutter speed is set manually, you cannot set the ISO setting to
AUTO
.
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•
: Adjust the shutter speed. A slow shutter speed allows more light in, so the photo
becomes brighter. This is ideal for photos of scenery or photos taken at night. A fast
shutter speed allows less light in. This is ideal for taking photos of fast-moving subjects.
You can select an aperture value that will determine the brightness and depth of field.
Tap
F1.5
or
F2.4
.
•
: Adjust the color tone.
•
: Change the focus mode. Drag the adjustment bar towards or to manually
adjust the focus. To switch to auto focus mode, tap
MANUAL
.
•
: Select an appropriate white balance, so images have a true-to-life color range. You
can set the color temperature.
•
: Change the exposure value. This determines how much light the camera’s sensor
receives. For low-light situations, use a higher exposure.
If the shutter speed is set manually, you cannot change the exposure value. The
exposure value will change and be displayed based on the shutter speed setting.
Separating the focus area and the exposure area
You can separate the focus area and the exposure area.
Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame
to the area where you want to separate the focus area and the exposure area.
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Hyperlapse mode
Record scenes, such as passing people or cars, and view them as fast-motion videos.
1 On the shooting modes list, tap
Hyperlapse
.
2 Tap and select a frame rate option.
If you set the frame rate to
Auto
, the device will automatically adjust the frame rate
according to the changing rate of the scene.
3 Tap to start recording.
4 Tap to finish recording.
5 On the preview screen, tap the preview thumbnail and tap
Play hyperlapse
to view the
video.
Customizing camera settings
Options for current shooting mode
On the preview screen, use the following options.
The available options may vary depending on the shooting mode.
•
: Activate or deactivate the flash.
•
: Select the length of the delay before the camera automatically takes a photo.
•
: Select an aspect ratio for photos.
•
: Apply a filter effect or beauty effects.
•
: Select a frame rate.
•
: Stabilize a video.
•
: Select an aspect ratio for videos.
•
: Record fun videos with virtual handwriting or drawings on faces or anywhere else.
Refer to AR Doodle for more information.
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119
•
: Select a metering method. This determines how light values are calculated.
Center-weighted
uses the light in the center portion of the shot to calculate the
exposure of the shot.
Spot
uses the light in a concentrated center area of the shot to
calculate the exposure of the shot.
Matrix
averages the entire scene.
•
: Change the focus area in auto focus mode.
Multi
focuses on several areas within
the frame. Multiple rectangles will appear to indicate the focused areas.
Center
focuses on the center within the frame.
•
: In
Food
mode, focus on a subject inside the circular frame and blur the image outside
the frame.
•
: In
Food
mode, adjust the color tone.
•
: Activate or deactivate the motion detection feature when recording super slow-mo
videos.
•
: Change the recording time of super slow-mo videos.
Camera settings
On the preview screen, tap . Some options may not be available depending on the
shooting mode.
Intelligent features
•
Scene optimizer
: Set the device to adjust the color settings and apply the optimized
effect automatically depending on the subject or scene.
•
Shot suggestions
: Set the device to suggest the ideal composition for the photo by
recognizing the position and angle of your subject.
•
Scan QR codes
: Enable or disable the QR code reader.
Pictures
•
Motion photos
: Set the device to take a video clip for a few seconds before tapping .
This allows you to capture a moment you might have missed. To view the video, tap the
preview thumbnail and tap
View motion photo
. To capture a still image from the video
clip, tap the screen to stop playback and tap
Capture
. This feature is available only in
Photo
mode.
•
Hold Shutter button to
: Select an action to perform when you tap and hold the camera
button.
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•
Save options
: Select how you want to save photos.
Tap the
RAW copies (Pro)
switch to set the device to save photos as uncompressed RAW
files (DNG file format) in pro mode. RAW files retain all of a photo’s data for the best image
quality, but they will take up more memory.
When using the
RAW copies (Pro)
feature, each photo is saved in two formats,
DNG and JPG.
Videos
•
Rear video size
: Select a resolution for videos you want to take with the rear camera.
Using a higher resolution will result in higher quality videos, but they will take up more
memory.
•
Front video size
: Select a resolution for videos you want to take with the front camera.
Using a higher resolution will result in higher quality videos, but they will take up more
memory.
•
Advanced recording options
: Set the device to use an advanced recording option.
If you activate the
High efficiency video
feature, you can record videos in the High
Efficiency Video Codec (HEVC) format. Your HEVC videos will be saved as compressed files
to conserve the device’s memory.
If you activate the
HDR10+ video
feature, you can record videos in which each scene’s
contrast and color are optimized.
•
You cannot play the HEVC videos on other devices or share them online.
•
Super slow motion and slow motion videos cannot be recorded in the HEVC
format.
•
To play the HDR10+ video properly, the device must support HDR10+.
•
Video stabilization
: Activate anti-shake to reduce or eliminate blurry image resulting
from camera shake while recording a video.
When the
Tracking auto-focus
feature is activated, you cannot use this feature.
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121
Useful features
•
HDR (rich tone)
: Take photos with rich colors and reproduce details even in bright and
dark areas.
•
Tracking auto-focus
: Set the device to track and automatically focus on a selected
subject. When you select a subject on the preview screen, the device will focus on the
subject even if the subject is moving or you change the camera’s position.
•
When this feature is activated, you cannot use the Video stabilization feature.
•
Tracking a subject may fail in the following conditions:
–
The subject is too big or too small.
–
The subject moves excessively.
–
The subject is backlit or you are shooting in a dark place.
–
Colors or patterns on the subject and the background are the same.
–
The subject includes horizontal patterns, such as blinds.
–
The camera shakes excessively.
–
The video resolution is high.
–
When zooming in or out using the 2x optical zoom.
•
Pictures as previewed
: Set the device to save photos as they appear on the preview
screen when taken with the front camera without flipping them.
•
Grid lines
: Display viewfinder guides to help composition when selecting subjects.
•
Location tags
: Attach a GPS location tag to the photo.
•
GPS signal strength may decrease in locations where the signal is obstructed,
such as between buildings or in low-lying areas, or in poor weather conditions.
•
Your location may appear on your photos when you upload them to the
Internet. To avoid this, deactivate the location tag setting.
•
Camera modes
: View available shooting modes or edit the shooting modes list.
•
Shooting methods
: Select additional shooting methods for taking a photo or recording
a video.
•
Storage location
: Select the memory location for storage. This feature will appear when
you insert a memory card. (Galaxy Note10+)
•
Reset settings
: Reset the camera settings.
•
Contact us
: Ask questions or view frequently asked questions.
•
About Camera
: View the Camera app version and legal information.
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122
Gallery
Introduction
View images and videos stored in your device. You can also manage images and videos by
album or create stories.
Viewing images
1 Launch the
Gallery
app and tap
Pictures
.
2 Select an image.
Access additional options.
Delete the image.
Share the image with others.
Modify the image.
Bixby Vision
Add the image to favorites.
You can create a movie, animated GIF, or collage from multiple images. On the list, tap
or tap
→
Create GIF
or
Create collage
, and then select images.
Searching for images
Launch the
Gallery
app and tap to view images sorted by category, such as types or
locations.
To search for images by entering keywords, tap the search field.
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123
Viewing videos
1 Launch the
Gallery
app and tap
Pictures
.
2 Select a video to play.
3 Tap
Play video
to play the video.
Lock the playback
screen.
Skip to the
previous video.
Tap and hold to
rewind.
Switch to the
pop-up video
player.
Capture the
current screen.
Rewind or
fast-forward by
dragging the bar.
Create an
animated GIF.
Access additional
options.
Rotate the screen.
Skip to the next
video. Tap and
hold to
fast-forward.
Pause and resume
playback.
Change the screen
ratio.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
Using the Video enhancer feature
Enhance the image quality of your videos to enjoy brighter and more vivid colors. Launch the
Settings
app, tap
Advanced features
, and then tap the
Video enhancer
switch to activate it.
•
This feature is only available in some apps.
•
Using this feature will increase battery consumption.
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124
Viewing the details of images and videos
While viewing an image or on the video preview screen, drag upwards on the screen. File
details will appear.
You can also view related content by tapping information on the screen.
File details
Location
information
Auto created
content
Tags
Edit information.
People
information
Viewing photos or videos by category
You can view photos and videos by category.
Launch the
Gallery
app, tap
Pictures
or
Albums
, and then drag the list downwards to select a
category.
•
Videos
: View the videos saved in your device.
•
Favorites
: View your favorite photos and videos.
•
Locations
: View photos and videos taken in the same location.
•
Suggested
: View recommended content.
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125
Viewing albums
You can view your images and videos sorted by folders or albums.
Launch the
Gallery
app, tap
Albums
, and then select an album.
Hiding albums
You can hide albums.
You cannot hide albums created by default, such as the
Camera
and
Screenshots
albums.
1 Launch the
Gallery
app and tap
Albums
.
2 Tap
→
Hide or unhide albums
.
3 Tap an album switch to hide.
Viewing stories
When you capture or save images and videos, the device will read their date and location
tags, sort the images and videos, and then create stories. To create stories automatically, you
must capture or save multiple images and videos.
Launch the
Gallery
app, tap
Stories
, and then select a story.
Creating stories
Create stories with various themes.
1 Launch the
Gallery
app and tap
Stories
.
2 Tap
→
Create story
.
3 Enter a title for the story and tap
Create
.
4 Tick images or videos to include in the story and tap
Done
.
To add images or videos to a story, select a story and tap
→
Add
.
To remove images or videos from a story, select a story, tap
→
Edit
, tick images or videos to
remove, and then tap
Remove from story
.
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126
Deleting stories
1 Launch the
Gallery
app and tap
Stories
.
2 Tap and hold a story to delete, and tap
Delete
.
Syncing images and videos
When you sync your
Gallery
app with Samsung Cloud, photos and videos you take will also
be saved in Samsung Cloud. You can view images and videos saved in Samsung Cloud in your
Gallery
app and from other devices.
Launch the
Gallery
app, tap
→
Settings
, and then tap the
Sync with Samsung Cloud
switch to activate it. The
Gallery
app and Samsung Cloud will be synced.
Deleting images or videos
1 Launch the
Gallery
app.
2 Select an image or a video to delete.
To delete multiple files, tap and hold a file to delete on the list and tick more files to
delete.
3 Tap or
Delete
.
Using the recycle bin feature
You can keep the deleted images and videos in the recycle bin. The files will be deleted after a
certain period.
Launch the
Gallery
app, tap
→
Settings
, and then tap the
Recycle bin
switch to activate it.
To view files in the recycle bin, launch the
Gallery
app and tap
→
Recycle bin
.
Apps and features
127
AR Emoji
Introduction
Create a My Emoji that looks just like you, and take photos and record videos using My Emojis,
character Emojis, or stickers.
You can customize My Emoji’s features, such as the face shape or hairstyle, and decorate My
Emoji with various accessories. You can also express yourself in fun ways using My Emoji
stickers during a conversation.
My Emojis StickersCharacter Emojis
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128
Creating My Emoji
Make a My Emoji that looks like you. My Emoji stickers with various expressions will be
automatically generated.
1 Launch the
Camera
app and tap
AR Emoji
→
Create My Emoji
.
2 Align your face on the screen and tap to take a photo.
3 Select My Emoji’s gender and age range and tap
Next
.
4 Decorate a My Emoji and tap
Next
.
5 Tap
Done
.
The My Emoji and My Emoji stickers are now created. You can view My Emoji stickers in
the My Emoji Studio. Refer to My Emoji stickers for more information.
Create My
Emoji.
You can use the
AR Emoji
feature in both the front and rear cameras. If you are using
the rear camera, it will automatically switch to the front camera. To switch between
cameras, swipe upwards or downwards on the preview screen.
Deleting My Emoji
Launch the
Camera
app and tap
AR Emoji
. Tap and hold the My Emoji that you want to
delete and tap . The My Emoji and My Emoji stickers will be deleted.
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129
Customizing My Emoji
Edit or decorate a My Emoji in the My Emoji Studio. You can also create your own My Emoji
stickers.
Available options may vary depending on the region or service provider.
My Emoji Studio
Launch the
Camera
app and tap
AR Emoji
→
Studio
. My Emoji Studio will appear.
Select a My Emoji to edit.
Change the My Emoji Studio's
background.
Edit the My Emoji.
Capture the current screen.
Create stickers.
Apps and features
130
My Emoji stickers
Create your own stickers with My Emoji expressions and actions. You can use My Emoji
stickers when sending messages or on a social network.
Viewing My Emoji stickers
In the My Emoji Studio, tap
Stickers
. Then, you can view My Emoji stickers.
Create your own stickers.
Creating your own stickers
1 In the My Emoji Studio, tap
Stickers
→
Make custom stickers
.
2 Edit stickers how you want.
•
: Add stickers.
•
: Select the sticker’s background.
•
: Select an expression.
•
: Select an action.
•
: Enter text.
•
: Write or draw on stickers.
3 Tap
Save
.
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131
Using My Emoji stickers in chats
You can use My Emoji stickers during a conversation via messages or on a social network. The
following actions are an example of using My Emoji stickers in the
Messages
app.
1 While composing a message in the
Messages
app, tap on the Samsung keyboard.
2 Tap the My Emoji icon.
3 Select one of the My Emoji stickers.
The My Emoji sticker will be inserted.
My Emoji icon
Deleting My Emoji stickers
On the Samsung keyboard, tap and tap at the bottom of the keyboard. Select the My
Emoji stickers you want to delete and tap
Delete
.
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132
Capturing photos or videos with My Emoji
Create fun photos or videos with My Emoji using various shooting modes.
BasicMask Mini motion
1 Launch the
Camera
app and tap
AR Emoji
.
2 Select a My Emoji you want to use.
My Emoji
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133
3 Select the mode you want to use.
•
(
Mask
): My Emoji’s face appears over your face so it looks like you are wearing a
mask.
•
(
Basic
): My Emoji mimics your expressions.
•
(
Mini motion
): My Emoji mimics your body movements.
4 Tap to take a photo, or swipe to the left on the preview screen and tap to record a
video.
You can view and share the photos and videos that you have captured in
Gallery
.
Capturing photos or videos with character Emojis or stickers
Character Emojis mimic your expressions. You can also apply sticker effects that follow your
face.
1 Launch the
Camera
app and tap
AR Emoji
.
2 Select a character Emoji, or tap
Stickers
and select a sticker you want to use.
Stickers
Character Emoji
3 Tap to take a photo, or swipe to the left on the preview screen and tap to record a
video.
You can view and share the photos and videos that you have captured in
Gallery
.
Apps and features
134
AR Doodle
Record fun videos with virtual handwriting or drawings on faces or anywhere else. When the
camera recognizes a face or space, the doodles on the face will follow the face as it moves,
and the doodles in the space will be fixed in the same place even if the camera moves.
1 Launch the
Camera
app and tap
Video
on the shooting modes list.
2 Tap and select a mode you want.
When the camera recognizes the subject, the recognition area will appear on the screen.
•
Face
: Doodle on a face.
•
Everywhere
: Doodle anywhere else.
3 Write or draw in the recognition area.
If you tap and then begin to doodle, you can record yourself doodling.
Recognition
area
Change the
pen type and
color.
Redo
Undo
4 Tap to record a video.
5 Tap to stop recording the video.
You can view and share the video in
Gallery
.
Apps and features
135
Always On Display
You can view information, such as the clock or calendar, or control music playback on the
screen when it is turned off.
You can also check notifications for new messages or missed calls.
The brightness of the Always On Display may change automatically depending on
the lighting conditions.
Setting how to display the Always On Display
You can select how to display the Always On Display. The Always On Display can be set to
appear continuously or only appear when tapping the screen while it is turned off. Also, you
can set the time to display the Always On Display.
Launch the
Settings
app, tap
Lock screen
→
Always On Display
, and then select the mode
you want.
•
Tap to show
: The Always On Display appears for 10 seconds when you tap the screen.
•
Show always
: The Always On Display continuously appears.
•
Show as scheduled
: The Always On Display appears during the time you set. Tap
Set
schedule
to set the start and end time.
Opening notifications on the Always On Display
When you receive message, missed call, or app notifications, notification icons will appear on
the Always On Display. Double-tap a notification icon to view its notification.
If the screen is locked, you must unlock it to view notifications.
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136
Controlling music playback on the Always On Display
1 Launch the
Settings
app, tap
Lock screen
→
FaceWidgets
, and then tap the
Music
switch to activate it.
2 To control music playback on the Always On Display, double-tap the clock.
3 Swipe to the left or right on the clock to move to the music controller.
4 Tap the icons to control the playback.
Displaying an image to the Always On Display
1 Launch the
Settings
app
→
Lock screen
→
Clock style
→
Always On Display
.
2 Drag the types list to the left and select the type with an image on it.
3 Tap and select an image.
To insert an animated GIF, tap
GIF
and select a file.
4 Tap
Done
.
Deactivating the Always On Display feature
Launch the
Settings
app, tap
Lock screen
, and then tap the
Always On Display
switch to
deactivate it.
Apps and features
137
Edge screen
Introduction
You can quickly access your favorite apps and features from the Edge panels.
Using the Edge panels
Drag the Edge panel handle towards the center of the screen.
If the Edge panel handle is not visible, launch the
Settings
app, tap
Display
→
Edge screen
,
and then tap the
Edge panels
switch to activate it.
Edge panel handle
Edge panel
Edge panel
settings
Apps and features
138
Editing the Edge panels
Select panels to display on the Edge screen or edit them.
1 Drag the Edge panel handle towards the center of the screen.
2 Tap to open the Edge panel settings screen.
3 Tick Edge panels to display.
•
To edit a panel, tap
Edit
.
•
To download additional panels, tap
→
Galaxy Store
.
•
To rearrange the panels, tap
→
Reorder
and drag to another location.
Setting the Edge panel handle
You can change the location, size, transparency, or vibration settings of the handle.
Drag the Edge panel handle towards the center of the screen. Then, tap
→
→
Edge
panel handle
.
Apps edge
Quickly launch frequently used apps.
1 Drag the Edge panel handle towards the center of the screen.
2 On the Apps edge panel, select an app to launch it.
Editing the Apps edge panel
•
To add an app, tap on the panel and tap an app from the apps list.
•
To create a folder on the panel, tap on the panel, tap and hold an app from the apps
list, and then drag it over another app on the Apps edge panel.
•
To delete an app, tap and hold an app on the panel and drag it to
Remove
at the top of
the panel.
•
To change the order of apps, tap and hold an app and drag it to another location.
You can also edit the Apps edge panel by tapping
Edit
.
Apps and features
139
Adding app pairs
Add two frequently used apps, such as a video player and a messenger app, to the Apps edge
panel to launch them together in the split screen view with a single tap. For more information
about the split screen view, refer to Split screen view.
1 Drag the Edge panel handle towards the center of the screen.
2 On the Apps edge panel, tap
→
Create App pair
.
3 Select two apps from the list.
The first app will appear at the top and the second app will appear at the bottom when
opened in the split screen view.
4 Tap
Done
.
Edge lighting
You can set the device to light up the edges of the screen and display a pop-up window when
you receive notifications, such as new messages.
When a pop-up window appears while using an app, drag the window downwards to quickly
view the content and perform available actions.
Managing notifications to display as the edge lighting
1 Launch the
Settings
app, tap
Display
→
Edge screen
→
Edge lighting
, and then tap the
switch to activate it.
2 Tap
Manage notifications
and tap the switches next to apps to receive notifications as
the edge lighting.
Some notifications may not display as the edge lighting depending on notification
types.
Apps and features
140
Viewing notifications via the pop-up window
When you receive a notification with edge lighting, you can quickly view its content and
perform available actions by opening the pop-up window. For example, if you receive a
message while watching a video or playing a game, you can view the message and reply to it
without switching the screen.
When you receive a notification with edge lighting while using an app, drag the notification
downwards.
This feature is only available to apps that support the Multi window and edge lighting
features. To view supported apps, launch the
Settings
app, tap
Display
→
Edge
screen
→
Edge lighting
→
Manage notifications
.
Apps and features
141
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view. You can also run
multiple apps at the same time in the pop-up view.
Some apps may not support this feature.
Split screen view Pop-up view
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142
Split screen view
1 Tap the Recents button to open the list of recently used apps.
2 Swipe to the left or right, tap an app’s icon, and then tap
Open in split screen view
.
The selected app will launch in the upper window.
3 On the lower window, swipe left or right to select another app to launch.
To launch apps not on the list of recently used apps, tap the Home button or Back button
and select an app.
Adjusting the window size
Drag the bar between the app windows up or down to adjust the size of the windows.
When you drag the bar between the app windows to the top or bottom edge of the screen,
the window will be maximized.
Apps and features
143
Pop-up view
1 Tap the Recents button to open the list of recently used apps.
2 Swipe to the left or right, tap an app’s icon, and then tap
Open in pop-up view
.
The app screen will appear in the pop-up view.
Minimize the
window.
Close the app.
Maximize the
window.
Adjust the
transparency
level.
Moving pop-up windows
To move a pop-up window, tap the window’s toolbar and drag it to a new location.
Apps and features
144
Samsung Pay
Introduction
Register frequently used cards to Samsung Pay, a mobile payment service, to make payments
quickly and securely. Samsung Pay supports magnetic secure transmission (MST) as well as
near field communication (NFC) to allow payment through standard credit card readers.
You can view more information, such as cards that support this feature at
www.samsung.com/samsung-pay.
•
To use this feature, you must sign in to your Samsung account and register your
biometric data. Refer to Samsung account and Fingerprint recognition for more
information.
•
To make payments with Samsung Pay, the device may be required a connection to
a Wi-Fi or mobile network depending on the region.
•
This app’s availability and supported features may vary depending on the region or
service provider.
•
The procedures for the initial setup and card registration may vary depending on
the region or service provider.
•
Magnetic secure transmission (MST) may not be supported depending on the
region.
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Setting up Samsung Pay
When running this app for the first time or restart it after performing a data reset, follow the
on-screen instructions to complete the initial setup.
1 Launch the
Samsung Pay
app.
2 Sign in to your Samsung account.
3 Read and agree to the terms and conditions.
4 Register your fingerprint to use when making payments.
5 Create a PIN to use when making payments.
This PIN will be used to verify various actions in Samsung Pay, such as making
payments and unlocking the app.
Registering cards
You can easily register cards by capturing their images with the camera.
You can check the cards that support this feature from the Samsung Pay website
(www.samsung.com/samsung-pay).
Launch the
Samsung Pay
app and follow the on-screen instructions to complete your card
registration.
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Making payments
1 Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively,
launch the
Samsung Pay
app. Then, on the cards list, swipe to the left or right and select
a card to use.
2 Scan your fingerprint.
Alternatively, enter the payment PIN you set when setting up the Samsung Pay.
3 Touch the back of your device to the card reader.
When the card reader recognizes the card information, the payment will be processed.
•
Payments may not be processed depending on your network connection.
•
The verification method for payments may vary depending on the card readers.
Canceling payments
You can cancel payments by visiting the place where you made them.
On the cards list, swipe to the left or right to select the card you used. Follow the on-screen
instructions to complete payment cancelation.
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147
Samsung Health
Introduction
Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your
progress, and keep track of your overall wellness and fitness. You can also compare your step
count records with other Samsung Health users, compete with your friends, and view health
tips.
Using Samsung Health
Launch the
Samsung Health
app. When running this app for the first time or restart it after
performing a data reset, follow the on-screen instructions to complete the setup.
Some features may not be available depending on the region.
To add items to the Samsung Health home screen, tap
→
Manage items
, and then select
items.
View and manage trackers.
View health tips.
Monitor your health and fitness.
Compare your step count
records with other Samsung
Health users or compete with
your friends.
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148
Together
Together allows you to set up step count goals and compete with your friends. You can
invite friends to walk together, set target step counts, compete in challenges, and view your
ranking.
On the Samsung Health home screen, tap
Together
.
Steps
The device counts the number of steps you take and measures the distance traveled.
On the Samsung Health home screen, tap the steps tracker.
Target
Current step total
•
You may experience a brief delay while the steps tracker monitors your steps and
then displays your step count. You may also experience a brief delay before the
pop-up window indicates that your goal has been reached.
•
If you use the steps tracker while traveling by car or train, vibration may affect your
step count.
•
You can check your current steps on the notification panel. To turn off notifications,
on the Samsung Health home screen, tap
→
Settings
→
Notifications
, and then
tap the
Current steps
switch under
Ongoing
to deactivate it.
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149
Additional information
•
Samsung Health is intended for fitness and wellness purposes only and is not intended
for use in the diagnosis of disease or other conditions, or in the cure, mitigation,
treatment, or prevention of disease.
•
The available functions, features and addable applications for Samsung Health may vary
from country to country due to different local laws and regulations. You should check the
features and applications available in your specific region before use.
•
Samsung Health applications and its service can be changed or discontinued without
prior notice.
•
The purpose for data collection is limited to providing the service that you have
requested, including providing additional information to enhance your wellness, sync
data, data analysis and statistics or to develop and provide better services. (But if you sign
in to your Samsung account from Samsung Health, your data may be saved on the server
for data backup purposes.) Personal information may be stored until the completion of
such purposes. You can delete personal data stored by Samsung Health by using the
Erase personal data option in the Settings menu. To delete any data you have shared with
social networks or transferred to storage devices, you must delete them separately.
•
You may share and/or sync your data with additional Samsung services or compatible
third party services that you select, as well as with any of your other connected devices.
Access to Samsung Health information by such additional services or third party devices
will only be permitted with your express approval.
•
You assume full responsibility for the inappropriate use of data shared on social networks
or transmitted to others. Use caution when sharing your personal data with others.
•
If you use a wireless connection, such as Bluetooth, the device may be affected by
electronic interference from other devices. Avoid using the device near other devices that
transmit radio waves.
•
Please read Terms and Conditions and Privacy Policy of Samsung Health carefully before
using it.
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150
Samsung Members
Samsung Members
offers support services to customers, such as device problem diagnosis,
and lets users submit questions and error reports. You can also share information with others
in the Galaxy users’ community or view the latest Galaxy news and tips.
Samsung Members
can help you solve any problems you might encounter while using your device.
To submit your feedback or post your comments, you must sign in to your Samsung
account. Refer to Samsung account for more information.
Samsung Notes
Introduction
Create notes by entering text from the keyboard or by handwriting or drawing on the screen.
You can also insert images or voice recordings into your notes.
Creating notes
1 Launch the
Samsung Notes
app and tap .
2 Select an input method from the toolbar at the top of the screen and compose a note.
Enter text using the keyboard.
Write or draw with pens.
Paint with brushes.
Insert files.
3 When you are finished composing the note, tap
Save
.
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Composing notes with handwriting
On the note composer screen, tap to write or draw with the S Pen.
You can enter your handwriting more easily if you magnify the screen by spreading two
fingers on it.
Pen
Eraser
Undo
RedoFavorite
pens
Change
styles.
Select
and edit.
Convert
handwriting
to text.
Change the
background
color.
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152
Editing your favorite pens
Add various styles of pens to your favorites and then you can select and use them more
quickly.
On the note composer screen, tap .
Add a favorite pen.
Your favorite pens
Delete pens.
Changing the pen settings
When writing or drawing on the screen, tap to change the pen type, line thickness, or pen
color.
Change the line thickness.
Change the pen color.
Change the pen type.
Select a new color using the
color picker.
Select color sets to show.
Using the eraser
When you want to erase handwriting from a note, tap and select an area to erase.
Alternatively, select an area while pressing and holding the S Pen button.
To change the eraser type, tap once more.
•
Erase by line
: Erase the line you select.
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153
•
Erase by area
: Erase only the area you select. You can adjust the size of the eraser by
dragging the size adjustment bar.
•
Erase all
: Clear the note.
Even with a smaller eraser, you may still not be able to precisely erase the intended
part.
Using the easy writing pad
Use the easy writing pad to enter your handwriting more easily.
When you write or draw on the easy writing pad, your handwriting will be automatically
adjusted and entered between the lines of the input field.
1 On the Samsung Notes main screen, tap
→
→
Add-ons
and tap the
Easy writing
pad
switch to activate it.
2 On the note composer screen, swipe to the left on the toolbar at the bottom of the
screen and tap .
The input field will be magnified and appear as the easy writing pad.
Easy writing pad
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154
Editing handwritten notes
Edit handwritten notes using various editing options, such as cutting, moving, resizing, or
transforming.
1 When there is handwriting on the note, tap .
To change the shape of the selection, tap once more.
2 Tap or draw a line around the input to select.
•
To move the input to another location, select the input, and then drag it to a new
location.
•
To change the size of the selection, tap the input and drag a corner of the frame that
appears.
3 Edit the input using the available options.
•
Cut
: Cut out the input. To paste it to another location, tap and hold the location, and
then tap
Paste
.
•
Copy
: Copy the input. To paste it to another location, tap and hold the location, and
then tap
Paste
.
•
Delete
: Delete the input.
•
Change style
: Change styles. Select a color or line thickness and tap
Done
.
•
→
Extract text
: Extract text from the selected area. To paste or copy the text to a
note, tap
Paste
or
Copy
.
•
→
To front
: Send the input to the front.
•
→
To back
: Send the input to the back.
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155
Changing styles
You can change the style of your handwriting and drawings.
1 After writing or drawing on the screen, tap twice.
2 Select a color or line thickness you want.
3 Point the S Pen toward where you want to apply the style.
The icon will appear.
4 Tap where you want to change the style.
Converting handwriting to text
After writing on the screen, tap it with your finger. To select all of your handwriting on the
current page, tap . Options will appear in the preview window. To replace the handwriting
with the text, tap
Convert
.
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156
Painting with brushes
On the note composer screen, tap to paint with various brushes.
When you are finished, tap
Done
to insert your painting into the note.
You can post your painting to PENUP to share it with others.
Select color sets to show.
Select a new color using the
color picker.
Change the brush type.
Change the brush color.
Redo
Post the painting to PENUP.
Undo
Change the brush settings.
Eraser
Insert the painting into the note.
Pinning a note to the Home screen
Pin a note to the Home screen to quickly view it or open and edit it.
1 Launch the
Samsung Notes
app.
2 Select a note and tap
→
Pin to home screen
.
The note will be added to the Home screen.
Saving a note as a reminder
You can save a note as a reminder to view the note later.
1 Launch the
Samsung Notes
app.
2 Select a note and tap
→
Send to Reminder
.
The note will be saved as a reminder.
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157
Deleting notes
1 Launch the
Samsung Notes
app.
2 Tap and hold a note to delete.
To delete multiple notes, tick more notes to delete.
3 Tap
Delete
.
PENUP
Introduction
PENUP is a social network service for sharing artwork drawn with the S Pen. Post your artwork,
view others’ artwork, and get useful drawing tips.
Post your artwork.
Your profile
Your activities
View artwork by category.
You can sign in to PENUP with your Samsung account or other SNS accounts.
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158
Posting your artwork
1 Launch the
PENUP
app and tap .
2 Select an option.
•
Tap
Drafts
, finish artwork, and then tap
Done
.
•
Tap
From Gallery
, select your artwork to post, and then tap
Done
.
•
Tap
Photo drawing
, select an option to take a photo or select a photo, draw on it, and
then tap
Done
.
•
Tap
Drawing
, draw artwork, and then tap
Done
.
3 Tap
Save and post
.
If you want to apply a filter to your artwork, tap
Choose a filter
, select a filter you want,
and then tap
Next
.
This option will not appear when you select
From Gallery
.
4 Enter a title, description, and hashtag.
5 Tap
Post
.
Posting artwork from other apps
To post your artwork from
Gallery
or other drawing apps, select the artwork from an app and
tap
→
PENUP
.
Coloring images
Using the various colors, create your own artwork.
1 Launch the
PENUP
app and tap
Coloring
.
2 Select an image.
3 Tap
Start coloring
.
4 When you are finished, tap
Done
.
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159
Live drawing
Draw along as you watch the live drawing video that shows the process of completing an
image. You can easily draw a nice image.
1 Launch the
PENUP
app and tap
Live drawing
.
2 Select an image.
3 Tap
Learn to draw
.
4 To draw on the image, tap to pause the playback.
You can change the playback speed by tapping .
5 When you are finished, tap .
The original image will be hidden and you can see the image you drew.
Apps and features
160
Photo drawing
Draw images on your photos and keep them as your own works of art. Select a photo from
Gallery
or take a photo and draw on the photo. After completing your drawing, you can see
the image you drew by hiding the photo.
1 Launch the
PENUP
app.
2 Tap
→
Photo drawing
.
3 Tap
Take picture
, take a photo, and then tap
OK
.
Alternatively, tap
Select from Gallery
and select a photo.
4 Select the area to draw, adjust the transparency level or apply a sketch filter, and then tap
Done
.
The selected area will be added as a background.
5 Draw on the photo.
6 When you are finished, tap .
The photo will be hidden and you can see the image you drew.
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161
Galaxy Wearable
Galaxy Wearable is an app that allows you to manage your wearable devices. When you
connect your device to the wearable device, you can customize the wearable device’s settings
and apps.
Launch the
Galaxy Wearable
app.
Tap
Start the journey
to connect your device to the wearable device. Follow the on-screen
instructions to finish the setup. Refer to the wearable device’s user manual for more
information about how to connect and use the wearable device with your device.
Calendar
Manage your schedule by entering upcoming events or reminders in your planner.
Creating events
1 Launch the
Calendar
app and tap or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap .
2 Enter event details.
Select a calendar to save the
event to.
Enter the location.
Add a note.
Set an alarm.
Enter a title.
Select a sticker to display with
the event.
Set the duration.
Add more details.
Change the event's color.
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162
3 Tap
Save
to save the event.
Creating reminders
You can create tasks as reminders and receive notifications at the preset time or location for
each reminder. Launch the
Calendar
app and tap
→
Reminder
. The
Reminder
app will
launch. Refer to Reminder for more information.
Syncing events with your accounts
1 Launch the
Settings
app, tap
Accounts and backup
→
Accounts
, and then select the
account to sync with.
2 Tap
Sync account
and tap the
Calendar
switch to activate it.
For the Samsung account, tap
→
Sync settings
and tap the
Calendar
switch to activate
it.
To add accounts to sync with, launch the
Calendar
app and tap
→
→
Add new
account
. Then, select an account to sync with and sign in. When an account is added, a blue
circle is displayed next to the account name.
Voice Recorder
Introduction
Use different recording modes for various situations. The device can convert your voice to text
and distinguish between sound sources.
Making voice recordings
1 Launch the
Voice Recorder
app.
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163
2 Tap to start recording. Speak into the microphone.
•
Tap to pause recording.
•
While making a voice recording, tap
BOOKMARK
to insert a bookmark.
Change the recording mode.
Start recording.
3 Tap to finish recording.
4 Enter a file name and tap
Save
.
Changing the recording mode
Launch the
Voice Recorder
app.
Select a mode from the top of the voice recorder screen.
•
Standard
: This is the normal recording mode.
•
Interview
: The device records sound from the top and the bottom of the device at a high
volume while reducing the volume of sound from the sides.
•
Speech-to-text
: The device records your voice and simultaneously converts it to
on-screen text. For best results, keep the device near your mouth and speak loudly and
clearly in a quiet place.
If the voice memo system language does not match the language you are
speaking, the device will not recognize your voice. Before using this feature, tap
the current language to set the voice memo system language.
Apps and features
164
Playing selected voice recordings
When you review interview recordings, you can mute or unmute certain sound sources in the
recording.
1 Launch the
Voice Recorder
app.
2 Tap
List
and select a voice recording made in interview mode.
3 To mute certain sound sources, tap for the corresponding direction that sound is to
be muted.
The icon will change to and the sound will be muted.
Muted sound source
Unmuted sound source
My Files
Access and manage various files stored in the device or in other locations, such as cloud
storage services.
Launch the
My Files
app.
View files that are stored in each storage.
To check for unnecessary data and free up the device’s storage, tap
Storage analysis
.
To search for files or folders, tap .
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165
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
Alarm
Launch the
Clock
app and tap
Alarm
.
Setting alarms
Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set
other various alarm options, and then tap
Save
.
To open the keypad to enter an alarm time, tap the time input field.
To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.
Stopping alarms
Tap
Dismiss
to stop an alarm. If you have previously enabled the snooze option, tap
Snooze
to repeat the alarm after a specified length of time.
Deleting alarms
Tap and hold an alarm, tick alarms to delete, and then tap
Delete
.
World clock
Launch the
Clock
app and tap
World clock
.
Creating clocks
Tap , enter a city name or select a city from the map, and then tap
Add
.
To use the time zone converter, tap
→
Time zone converter
.
Deleting clocks
Tap and hold a clock, tick clocks to delete, and then tap
Delete
.
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166
Stopwatch
1 Launch the
Clock
app and tap
Stopwatch
.
2 Tap
Start
to time an event.
To record lap times while timing an event, tap
Lap
.
3 Tap
Stop
to stop timing.
•
To restart the timing, tap
Resume
.
•
To clear lap times, tap
Reset
.
Timer
1 Launch the
Clock
app and tap
Timer
.
To add a frequently used timer, tap , set the duration and name, and then tap
Add
.
2 Set the duration and tap
Start
.
To open the keypad to enter the duration, tap the duration input field.
3 Tap
Dismiss
when the timer goes off.
Calculator
Perform simple or complex calculations.
Launch the
Calculator
app.
•
: View the calculation history. To clear the history, tap
Clear history
. To close the
calculation history panel, tap .
•
: Use the unit conversion tool. You can convert various values, such as area, length, or
temperature, into other units.
•
: Display the scientific calculator.
Apps and features
167
Game Launcher
Introduction
Game Launcher gathers your games downloaded from
Play Store
and
Galaxy Store
into one
place for easy access. You can set the device to game mode to play games more easily.
View your gameplay
information.
Downloaded apps
Open games with or without
sound.
View tips.
Change the performance mode.
View more games and install
them.
Access additional options.
Using Game Launcher
1 Launch the
Game Launcher
app.
If
Game Launcher
does not appear, launch the
Settings
app, tap
Advanced features
,
and then tap the
Game Launcher
switch to activate it.
2 Tap a game from the games list.
To find more games, drag the screen upwards.
Games downloaded from
Play Store
and
Galaxy Store
will be automatically shown
on the Game Launcher screen. If you cannot see your games, tap
→
Add apps
.
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168
Removing a game from Game Launcher
Tap and hold a game and tap
Remove from Game Launcher
.
Changing the performance mode
You can change the game performance mode.
Launch the
Game Launcher
app, tap , and then drag the bar to select the mode you want.
•
Focus on power saving
: This saves battery power while playing games.
•
Balanced
: This balances the performance and the battery usage time.
•
Focus on performance
: This focuses on giving you the best possible performance while
playing games.
To change the settings for each game, tap the
Individual game settings
switch to activate it.
Battery power efficiency may vary by game.
Game Booster
Introduction
Game Booster lets you play games in a better environment and provides you with useful
options via the Game Booster panel.
Using Game Booster
To open the Game Booster panel while playing games, tap on the navigation bar. If the
navigation bar is hidden, drag upwards from the bottom of the screen to show it. If you have
set the navigation bar to use
Full screen gestures
, open the notification panel and tap
Tap to
open Game Booster
.
•
You can set to open the Game Booster panel from the navigation bar while the
navigation bar is set to
Full screen gestures
. On the Game Booster panel, tap
Block
during game
and tap the
Full screen gestures
switch to activate it.
•
Available options may vary depending on the game.
Apps and features
169
•
: Configure settings for Game Booster.
•
Monitoring temperature/Monitoring memory
: Set the device to automatically adjust
settings to prevent device overheating and to stop apps running in the background to
better manage memory.
•
Block during game
: Lock some features during games.
•
Advanced game features
: Set additional features.
•
Navigation button lock
: Hide the buttons on the navigation bar. To display the buttons,
tap on the navigation bar.
•
Screen touch lock
: Lock the touchscreen while the game is being played. To unlock the
touchscreen, drag the lock icon in any direction.
•
Screenshot
: Capture screenshots.
Setting how to display incoming calls and notifications during
games
You can enjoy your games without being disturbed even when you receive a call or
notification.
Tap
→
Block during game
→
Calls and notifications
and select an option to activate it.
•
Minimized caller notifications
: A small notification will appear at the top of the screen
when you receive a call during games.
•
Don’t display notifications
: Only display notifications from some apps during games.
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170
Launching apps in pop-up windows while playing games
You can launch apps in pop-up windows while playing a game.
Tap and select an app from the apps list.
To edit the apps list, tap .
Kids Home
Introduction
You can restrict children’s access to certain apps, set their usage times, and configure settings
to provide a fun and safe environment for children when they use the device.
Using Kids Home
Open the notification panel, swipe downwards, and then tap (
Kids Home
) to activate
it. The Kids Home screen will appear. When starting Kids Home for the first time or after
performing a data reset, follow the on-screen instructions to complete the setup.
On the Kids Home screen, select the app you want to use.
Access additional options.
Available apps
Kids Gallery
Kids Phone
Kids Camera
Your preset screen lock method or your created PIN will be used when activating the
Parental control
feature or closing Kids Home.
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171
Using parental control features
You can configure the settings for Kids Home and view the usage history.
On the Kids Home screen, tap
→
Parental control
and enter your unlock code.
•
Kid’s name
: Manage your child’s profile.
•
Set daily playtime
: Restrict the usage time for Kids Home.
•
Daily usage
: View the daily usage time of Kids Home.
•
Activity
: View the activity history of Kids Home.
•
Frequently contacted
: View the frequently used contacts in Kids Home.
•
My kid’s creations
: View the works created from the apps in Kids Home.
•
Allowed content
: Check the apps or content supported by Kids Home and add them.
•
Show Content page
: Set the device to display the Samsung partner’s content page on
the Kids Home screen.
Closing Kids Home
To close Kids Home, tap the Back button or tap
→
Close Kids Home
, and then enter your
unlock code.
SmartThings
Introduction
Control and manage smart appliances and Internet of Things (IoT) products with your
smartphone.
•
Connecting with nearby devices: Connect with nearby devices, such as Bluetooth
headsets or wearable devices, easily and quickly.
•
Registering and controlling home appliances, TVs, and IoT products: Register
smart refrigerators, washers, air conditioners, air purifiers, TVs, and Internet of Things
(IoT) products on your smartphone, and view their status or control them from your
smartphone’s screen.
Apps and features
172
•
Receiving notification: Receive notifications from connected devices on your
smartphone. For example, when the laundry is finished, you can receive a notification on
your smartphone.
•
To use SmartThings, your smartphone and other devices must be connected
to a Wi-Fi or mobile network. To fully use SmartThings, you must sign in to your
Samsung account.
•
The devices you can connect may vary depending on the region or service
provider. Available features may differ depending on the connected device.
•
Connected devices’ own errors or defects are not covered by the Samsung
warranty. When errors or defects occur on the connected devices, contact the
device’s manufacturer.
Connecting to nearby devices
Connect to nearby devices, such as Bluetooth headsets, easily and quickly.
Connection methods may vary depending on the type of connected devices or the
shared content.
1 Launch the
SmartThings
app.
2 Tap
Add device
or tap
→
Add device
.
3 Tap
Scan
.
4 Select a device from the list and connect to it by following the on-screen instructions.
Apps and features
173
Using home appliances, TVs, and IoT products
View the status of your smart appliances, TVs, and IoT products from your smartphone’s
screen. You can group devices by location and add rules to control the devices easily and
conveniently.
Connecting devices
1 Launch the
SmartThings
app.
2 Tap
Add device
or tap
→
Add device
.
3 Select a device type.
Or, tap
Scan
or tap the search field to search for devices.
4 Follow the on-screen instructions to connect devices.
Viewing and controlling connected devices
You can view and control the devices. For example, you can check the ingredients in your
refrigerator or adjust the TV volume.
1 Launch the
SmartThings
app.
The list of connected devices will appear.
2 View the status of devices on the list.
To control the devices, select a device. When the device controller supplied with the
selected device is downloaded, you can control the device.
Adding devices and scenes by locations
Add devices by locations, view the list of devices in a same location, and control them. You
can also add a scene to a location to control multiple devices at the same time.
Apps and features
174
Adding locations
1 Launch the
SmartThings
app and tap
→
→
Add new location
.
2 Enter the location name.
•
To set a location, tap
Geolocation
to select a location on the map and tap
Done
.
•
To add rooms to the location, tap
Rooms
, tick rooms you want to add, and then tap
Done
.
3 Tap
Done
.
Your location will be added.
To add devices to the location, tap
Add device
or tap
→
Add device
and follow the
on-screen instructions to register devices.
Adding scenes
Add a scene and register devices to it to control multiple devices at the same time.
1 Launch the
SmartThings
app.
2 Tap
→
and select a location.
3 Tap
→
Scenes
→
Add scene
.
4 Enter the scene name.
5 Tap under
Actions
to add actions to perform.
6 Tap
Save
.
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175
Adding automations
You can also set an automation to operate devices automatically depending on the preset
time, the status of devices, and more.
For example, add an automation to turn on the audio automatically every day at 7:00 AM.
1 Launch the
SmartThings
app.
2 Tap
→
and select a location.
3 Tap
→
Automations
→
Add automation
→
Custom automation
.
4 Tap under
If
, set the activation conditions for the automation, and then tap
Next
.
5 Tap under
Then
, set actions to perform, and then tap
Done
.
6 Enter the automation name and tap
OK
.
Receiving notifications
You can receive notifications from connected devices on your smartphone. For example,
when the laundry is finished, you can receive a notification on your smartphone.
To set devices to receive notifications, launch the
SmartThings
app, tap
→
→
Notifications
, and then tap the switches next to the devices you want.
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176
Sharing content
Share content by using various sharing options. The following actions are an example of
sharing images.
You may incur additional charges when sharing files via the mobile network.
1 Launch the
Gallery
app and select an image.
2 Tap and select a sharing method, such as message and email.
When you have a communication or sharing history, the people you contacted
will appear on the sharing options panel. To directly share content with them via
the corresponding app, select a person’s icon. If the feature is not activated, launch
the
Settings
app, tap
Advanced features
, and then tap the
Direct share
switch to
activate it.
Using additional features
•
Share large files
: Share large files. Upload files to the Samsung storage server and share
them with others via a Web link. To use this feature, your phone number must be verified.
•
Smart View
: View your device’s displayed content on a large screen by connecting your
device to a screen mirroring-enabled TV or monitor.
•
Send to device
: Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with
SmartThings supported devices.
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Samsung DeX
Introduction
Samsung DeX is a service that allows you to use your smartphone like a computer by
connecting the smartphone to an external display, such as a TV or monitor, or to a computer.
Accomplish tasks you want done on your smartphone quickly and easily on a large screen
using a keyboard and mouse. While using Samsung DeX, you can simultaneously use your
smartphone.
Connecting devices and starting Samsung DeX
Connecting to an external display
You can connect your smartphone to an external display using an HDMI adaptor (USB Type-C
to HDMI) or DeX Pad. The following content is about how to use the HDMI adaptor.
HDMI adaptor
(USB Type-C to HDMI)
DeX Pad
•
All accessories are sold separately.
•
Use only official Samsung DeX supported accessories that are provided by
Samsung. Performance problems and malfunctions caused by using accessories
that are not officially supported are not covered by the warranty.
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178
1 Connect an HDMI adaptor to your smartphone.
2 Connect an HDMI cable to the HDMI adaptor and to a TV or monitor’s HDMI port.
3 On your smartphone’s screen, tap
Continue
→
Start
.
Without changing your smartphone’s screen, the Samsung DeX screen will appear on the
connected TV or monitor.
HDMI cable
HDMI adaptor
(USB Type-C to HDMI)
Connecting to a computer
You can use Samsung DeX by connecting your smartphone to a computer using a USB cable.
1 Connect your smartphone to a computer using a USB cable.
2 Open the notification panel, tap
Samsung DeX
.
The screen for the app installation instructions will appear.
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179
3 Follow the on-screen instructions to download the Samsung DeX app on the computer.
4 When the app is installed, connect your device to the USB cable again.
The Samsung DeX screen will appear.
Controlling the Samsung DeX screen
Controlling on an external display
Controlling with an external keyboard and mouse
You can use a wireless keyboard/mouse. Refer to the respective device’s manual for more
information.
•
You can set the mouse pointer to flow from the external display to the
smartphone’s screen. Launch the
Settings
app, select
Samsung DeX
→
Mouse/
trackpad
, and then select the
Flow pointer to phone screen
switch to activate it.
•
You can also use the external keyboard on the smartphone’s screen.
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180
Using your smartphone as a touchpad
You can use your smartphone as a touchpad and operate it with your fingers or the S Pen.
On your smartphone, drag downwards from the top of the screen to open the notification
panel and tap
Use your phone as a touchpad
.
•
You can use the touchpad only when using Samsung DeX mode.
•
If your smartphone’s case has a front cover, open the front cover to use your
smartphone as a touchpad. If the front cover is closed, the touchpad may not work
properly.
•
If your smartphone’s screen turns off, press the Side key or double-tap the screen
to turn on the screen.
Using the screen keyboard
When you enter text to send messages, create notes, or perform other tasks, a screen
keyboard will appear automatically on your smartphone’s screen without connecting an
external keyboard.
If the keyboard does not appear, select on the quick access toolbar.
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181
Controlling on a computer
Control the Samsung DeX screen using the keyboard and mouse connected to the computer.
You can move files easily between the computer and Samsung DeX by drag and drop, and
you can also copy and paste text.
To view keyboard shortcuts available while using Samsung DeX, select
Settings
→
Samsung DeX
→
How to use Samsung DeX
→
Use keyboard shortcuts
→
Keyboard shortcuts
.
Using Samsung DeX
Use your smartphone’s features in an interface environment similar to a computer. You can
multitask by running multiple apps simultaneously. You can also check your smartphone’s
notifications and status.
Samsung DeX
home screen
Samsung DeX
panel
Taskbar
Favorite apps
Status bar
Quick access
toolbar
Apps button
•
The Samsung DeX screen layout may differ depending on the connected device.
•
When starting or ending Samsung DeX, running apps may be closed.
•
Some apps or features may not be available when using Samsung DeX.
•
To adjust the screen settings, use the connected TV or monitor’s display settings.
•
Sound will be played through the smartphone’s speaker. To change the default
audio output, launch the
Settings
app, select
Samsung DeX
, and then select the
Set default audio output
switch to activate it.
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182
•
Favorite apps: Add frequently used apps to the Home screen and launch them quickly.
•
Samsung DeX panel: You can use various useful features, such as locking the Samsung
DeX screen, viewing how to use Samsung DeX, and switching to screen mirroring mode.
•
Apps button: View and run your smartphone’s apps.
•
Taskbar: View the apps that are currently running.
•
Status bar: View your smartphone’s notifications and status. Status icons may appear
differently depending on your smartphone’s status. When you select , the quick
setting buttons will appear. You can activate or deactivate certain smartphone features
using the quick setting buttons.
•
Quick access toolbar: Use quick tools, such as screen keyboard, volume control, or search.
Using Samsung DeX and smartphone simultaneously
While using Samsung DeX, you can use separate apps on the external display or the
computer and your smartphone simultaneously.
For example, while watching a video on the connected TV or monitor, you can create a note
on your smartphone.
On the connected TV or monitor, launch an app to run on the Samsung DeX screen. Then,
launch another app on your smartphone.
Locking the Samsung DeX screen
If you want to lock the external display and your smartphone’s screen while using Samsung
DeX, select
→
Lock DeX
.
While using Samsung DeX, you cannot lock the external display and your
smartphone’s screen by pressing the Side key.
Transferring data with a computer
Moving files
On the Samsung DeX screen, click and hold a file to select it in the
My Files
app or
Gallery
app and drag it to the computer screen. On the computer screen, select a file and drag it to
the Samsung DeX screen, the
My Files
app, or the
Gallery
app.
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183
Copying and pasting text
Using the keyboard shortcut keys or mouse, copy text on the Samsung DeX screen or
computer screen and paste it in the text input field on the other screen.
Ending Samsung DeX
When you disconnect your smartphone from the external display, such as a TV or monitor, or
the computer, Samsung DeX will end.
Disconnect your smartphone from the HDMI adaptor or USB cable.
Samsung Global Goals
The Global Goals, which were established by the United Nations General Assembly in 2015,
consist of goals that aim to create a sustainable society. These goals have the power to end
poverty, fight inequality, and stop climate change.
With Samsung Global Goals, learn more about the global goals and join the movement for a
better future.
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps.
To view more app information, access each app’s help menu.
Some apps may not be available or may be labeled differently depending on the
region or service provider.
Chrome
Search for information and browse webpages.
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184
Gmail
Send or receive emails via the Google Mail service.
Maps
Find your location on the map, search the world map, and view location information for
various places around you.
Play Music
Discover, listen to, and share music on your device. You can upload music collections stored
on your device to the cloud and access them later.
Play Movies & TV
Purchase or rent videos, such as movies and TV programs, from
Play Store
.
Drive
Store your content on the cloud, access it from anywhere, and share it with others.
YouTube
Watch or create videos and share them with others.
Photos
Search for, manage, and edit all your photos and videos from various sources in one place.
Google
Search quickly for items on the Internet or your device.
Duo
Make a simple video call.
185
Settings
Introduction
Customize device settings. You can make your device more personalized by configuring
various setting options.
Launch the
Settings
app.
To search for settings by entering keywords, tap .
Connections
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap
Connections
.
•
Wi-Fi
: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or
other network devices. Refer to Wi-Fi for more information.
•
Bluetooth
: Use Bluetooth to exchange data or media files with other Bluetooth-enabled
devices. Refer to Bluetooth for more information.
•
Phone visibility
: Allow other devices to find your device to share content with you. When
this feature is activated, your device will be visible to other devices when they search for
available devices using their Transfer files to device option.
•
NFC and payment
: Set the device to allow you to read near field communication (NFC)
tags that contain information about products. You can also use this feature to make
payments and buy tickets for transportation or events after downloading the required
apps. Refer to NFC and payment for more information.
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186
•
Airplane mode
: Set the device to disable all wireless functions on your device. You can
use only non-network services.
Follow the regulations provided by the airline and the instructions of aircraft
personnel. In cases where it is allowed to use the device, always use it in airplane
mode.
•
Mobile networks
: Configure your mobile network settings.
•
Data usage
: Keep track of your data usage amount and customize the settings for the
limitation. Set the device to automatically disable the mobile data connection when the
amount of mobile data you have used reaches your specified limit.
You can also activate the data saver feature to prevent some apps running in the
background from sending or receiving data. Refer to Data saver for more information.
•
SIM card manager
(dual SIM models): Activate your SIM or USIM cards and customize the
SIM card settings. Refer to SIM card manager (dual SIM models) for more information.
•
Mobile Hotspot and Tethering
: Use the device as a mobile hotspot to share the
device’s mobile data connection with other devices when the network connection is not
available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot
and Tethering for more information.
•
More connection settings
: Customize settings to control other features. Refer to More
connection settings for more information.
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
Connecting to a Wi-Fi network
1 On the Settings screen, tap
Connections
→
Wi-Fi
and tap the switch to activate it.
2 Select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon. Enter the password and tap
Connect
.
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187
•
Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device connecting to the network automatically, tap next to the network and
tap
Forget
.
•
If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1 On the Settings screen, tap
Connections
→
Wi-Fi
and tap the switch to activate it.
2 Tap
Wi-Fi Direct
.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
3 Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct connection
request.
Sending and receiving data
You can share data, such as contacts or media files, with other devices. The following actions
are an example of sending an image to another device.
1 Launch the
Gallery
app and select an image.
2 Tap
→
Wi-Fi Direct
and select a device to transfer the image to.
3 Accept the Wi-Fi Direct connection request on the other device.
If the devices are already connected, the image will be sent to the other device without
the connection request procedure.
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188
Ending the device connection
1 On the Settings screen, tap
Connections
→
Wi-Fi
.
2 Tap
Wi-Fi Direct
.
The device displays the connected devices in the list.
3 Tap the device name to disconnect the devices.
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
•
Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
•
Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
•
Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
•
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes). Samsung is
not responsible for the repercussion of illegal use of the Bluetooth feature.
Pairing with other Bluetooth devices
1 On the Settings screen, tap
Connections
→
Bluetooth
and tap the switch to activate it.
The detected devices will be listed.
2 Select a device to pair with.
If the device you want to pair with is not on the list, set the device to enter Bluetooth
pairing mode. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
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189
3 Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth connection
request.
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
1 Launch the
Gallery
app and select an image.
2 Tap
→
Bluetooth
and select a device to transfer the image to.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
3 Accept the Bluetooth connection request on the other device.
Dual audio
You can connect up to two Bluetooth audio devices to your smartphone. Connect two
Bluetooth headsets or speakers to use them at the same time.
1 On the Settings screen, tap
Connections
→
Bluetooth
and tap the switch to activate it.
The detected devices will be listed.
2 Tap
→
Advanced
, tap the
Dual audio
switch to activate it, and then tap the Back
button.
3 Select a device to pair with.
If the device you want to pair with is not in the list, turn on its visibility option or enter
Bluetooth pairing mode on the device. Refer to the device’s user manuals for more
information.
4 Tap next to the connected device and tap the
Audio
switch to activate it.
5 Select another device from the list and activate its
Audio
feature.
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190
Unpairing Bluetooth devices
1 On the Settings screen, tap
Connections
→
Bluetooth
.
The device displays the paired devices in the list.
2 Tap next to the device name to unpair.
3 Tap
Unpair
.
NFC and payment
Your device allows you to read near field communication (NFC) tags that contain information
about products. You can also use this feature to make payments and buy tickets for
transportation or events after downloading the required apps.
The device contains a built-in NFC antenna. Handle the device carefully to avoid
damaging the NFC antenna.
Reading information from NFC tags
Use the NFC feature to read product information from NFC tags.
1 On the Settings screen, tap
Connections
and tap the
NFC and payment
switch to
activate it.
2 Place the NFC antenna area on the back of your device near an NFC tag.
The information from the tag appears.
Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will
not read NFC tags or receive data.
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191
Making payments with the NFC feature
Before you can use the NFC feature to make payments, you must register for the mobile
payment service. To register or get more information about the service, contact your service
provider.
1 On the Settings screen, tap
Connections
and tap the
NFC and payment
switch to
activate it.
2 Touch the NFC antenna area on the back of your device to the NFC card reader.
To set the default payment app, open the Settings screen and tap
Connections
→
NFC and
payment
→
Tap and pay
→
PAYMENT
, and then select an app.
The payment services list may not include all available payment apps.
Sending data with the NFC feature
Transfer data, such as images or contacts, with other devices by touching your device’s NFC
antenna to the other device’s NFC antenna.
1 On the Settings screen, tap
Connections
→
NFC and payment
and tap the switch to
activate it.
2 Tap the
Android Beam
switch to activate it.
3 Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.
4 When
Touch to beam.
appears on the screen, tap your device’s screen to send the item.
If both devices try to send data simultaneously, the file transfer may fail.
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192
Data saver
Reduce your data usage by preventing some apps running in the background from sending
or receiving data.
On the Settings screen, tap
Connections
→
Data usage
→
Data saver
and tap the switch to
activate it.
When the data saver feature is activated, the icon will appear on the status bar.
Data saver feature activated
To select apps to use data without restriction, tap
Allow app while Data saver on
and
select apps.
Mobile data only apps
Select apps to always use the mobile data even when your device is connected to a Wi-Fi
network.
For example, you can set the device to use only mobile data for apps that you want to keep
secure or streaming apps that can be disconnected. Even if you do not deactivate the Wi-Fi
feature, the apps will launch using the mobile data.
On the Settings screen, tap
Connections
→
Data usage
→
Mobile data only apps
, tap the
switch to activate it, and then tap the switches next to the apps you want.
You may incur additional charges when using this feature.
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193
SIM card manager (dual SIM models)
Activate your SIM or USIM cards and customize the SIM card settings. Refer to Using dual SIM
or USIM cards (dual SIM models) for more information.
On the Settings screen, tap
Connections
→
SIM card manager
.
•
Calls
: Select a SIM or USIM card for voice calls.
•
Text messages
: Select a SIM or USIM card for messaging.
•
Mobile data
: Select a SIM or USIM card for data services.
•
Confirm SIM card for calls
: Set the device to ask which SIM or USIM card to use for the
next call when you make a call without using your preferred SIM or USIM card for calls.
•
Dual SIM always on
: Set the device to allow incoming calls from the other SIM or USIM
card during a call.
When this feature is enabled, you may incur additional charges for call forwarding
depending on the region or service provider.
Mobile Hotspot and Tethering
Use the device as a mobile hotspot to share the device’s mobile data connection with other
devices when the network connection is not available. Connections can be made via Wi-Fi,
USB, or Bluetooth.
On the Settings screen, tap
Connections
→
Mobile Hotspot and Tethering
.
You may incur additional charges when using this feature.
•
Mobile Hotspot
: Use the mobile hotspot to share the device’s mobile data connection
with computers or other devices.
•
Bluetooth tethering
: Use Bluetooth tethering to share the device’s mobile data
connection with computers or other devices via Bluetooth.
•
USB tethering
: Use USB tethering to share the device’s mobile data connection with
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.
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194
Using the mobile hotspot
Use your device as a mobile hotspot to share your device’s mobile data connection with other
devices.
1 On the Settings screen, tap
Connections
→
Mobile Hotspot and Tethering
→
Mobile
Hotspot
.
2 Tap the switch to activate it.
The icon appears on the status bar. Other devices can find your device in the Wi-Fi
networks list.
To set a password for the mobile hotspot, tap
→
Configure Mobile Hotspot
and select
the level of security. Then, enter a password and tap
Save
.
3 On the other device’s screen, search for and select your device from the Wi-Fi networks
list.
To connect without entering the password, tap and scan the QR code with the other
device.
•
If the mobile hotspot is not found, on your device, tap
→
Configure Mobile
Hotspot
, tick
Show advanced options
, and then deselect
Hide my device
and
Use 5 GHz band when available
.
•
If the other device cannot connect to the mobile hotspot, on your device, tap
→
Allowed devices
and tap the
Allowed devices only
switch to deactivate it.
4 On the connected device, use the device’s mobile data connection to access the Internet.
Auto Hotspot
You can share your device’s mobile data connection with other devices signed in to your
Samsung account without entering a password.
Tap the
Auto Hotspot
switch to activate it.
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195
More connection settings
Customize settings to control other connection features.
On the Settings screen, tap
Connections
→
More connection settings
.
•
Nearby device scanning
: Set the device to scan for nearby devices to connect to.
•
Printing
: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
•
MirrorLink
: Use the MirrorLink feature to control your device’s MirrorLink apps on the
vehicle’s head unit monitor. Refer to MirrorLink for more information.
•
Download booster
: Set the device to download files larger than 30 MB, faster via Wi-Fi
and mobile networks simultaneously. Refer to Download booster for more information.
•
VPN
: Set up virtual networks (VPNs) on your device to connect to a school or company’s
private network.
•
Private DNS
: Set the device to use the security enhanced private DNS.
•
Ethernet
: When you connect an Ethernet adaptor, you can use a wired network and
configure network settings.
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
1 On the Settings screen, tap
Connections
→
More connection settings
→
Printing
→
Download plugin
.
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196
2 Search for a printer plug-in in
Play Store
.
3 Select a printer plug-in and install it.
4 Select the installed printer plug-in.
The device will automatically search for printers that are connected to the same Wi-Fi
network as your device.
5 Select a printer to add.
To add printers manually, tap
→
Add printer
.
Printing content
While viewing content, such as images or documents, access the options list, tap
Print
→
→
All printers...
, and then select a printer.
Printing methods may vary depending on the content type.
MirrorLink
You can display your device’s screen on the vehicle’s head unit monitor.
Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s
head unit monitor.
On the Settings screen, tap
Connections
→
More connection settings
→
MirrorLink
.
Your device is compatible with vehicles that support MirrorLink version 1.1 or higher.
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197
Connecting your device to a vehicle via MirrorLink
When using this feature for the first time, connect the device to a Wi-Fi or mobile network.
1 Pair your device with a vehicle via Bluetooth.
Refer to Pairing with other Bluetooth devices for more information.
2 Connect your device to the vehicle using a USB cable.
When they are connected, access your device’s MirrorLink apps on the head unit monitor.
Ending the MirrorLink connection
Unplug the USB cable from your device and the vehicle.
Download booster
Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks
simultaneously. A stronger Wi-Fi signal will provide a faster download speed.
On the Settings screen, tap
Connections
→
More connection settings
→
Download
booster
.
•
This feature may not be supported by some devices.
•
You may incur additional charges when downloading files via the mobile network.
•
When you download large files, the device may heat up. If the device exceeds a set
temperature, the feature will turn off.
•
If network signals are unstable, the speed and performance of this feature may be
affected.
•
If the Wi-Fi and mobile network connections have significantly different data
transfer speeds, the device may use only the fastest connection.
•
This feature supports Hypertext Transmission Protocol (HTTP) 1.1 and Hypertext
Transmission Protocol Secure (HTTPS). The feature cannot be used with other
protocols, such as FTP.
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198
Sounds and vibration
Options
Change settings for various sounds on the device.
On the Settings screen, tap
Sounds and vibration
.
•
Sound mode
: Set the device to use sound mode, vibration mode, or silent mode.
•
Vibrate while ringing
: Set the device to vibrate and play a ringtone for incoming calls.
•
Ringtone
: Change the call ringtone.
•
Vibration pattern
: Select a vibration pattern.
•
Notification sounds
: Change the notification sound.
•
Volume
: Adjust the device’s volume level.
•
Vibration intensity
: Adjust the force of the vibration notification.
•
Use Volume keys for media
: Set the device to adjust the media volume level when you
press the Volume key.
•
System sounds and vibration
: Set the device to sound or vibrate for actions, such as
controlling the touchscreen.
•
Advanced sound settings
: Optimize the settings for when media is being played. Refer
to Dolby Atmos (surround sound) or Separate app sound for more information.
Dolby Atmos (surround sound)
Select a surround sound mode optimized for various types of audio, such as movies, music,
and voice. With Dolby Atmos, you can experience moving audio sounds that flow all around
you.
On the Settings screen, tap
Sounds and vibration
→
Advanced sound settings
→
Sound
quality and effects
→
Dolby Atmos
, tap the switch to activate it, and then select a mode.
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199
Separate app sound
Set the device to play media sound from a specific app on the connected Bluetooth speaker
or headset separate from the sound of other apps.
For example, you can listen to the Navigation app through your device’s speaker while
listening to playback from the Music app through the vehicle’s Bluetooth speaker.
1 On the Settings screen, tap
Sounds and vibration
→
Advanced sound settings
→
Separate app sound
and tap the switch to activate it.
2 Select an app to play media sounds separately and tap the Back button.
3 Select a device for playing the selected app’s media sound.
Notifications
Change the notification settings.
On the Settings screen, tap
Notifications
.
•
App icon badges
: Change the settings for app icon badges.
•
Do not disturb
: Set the device to mute incoming calls, notification sounds, and media,
except for allowed exceptions.
•
Status bar
: Set the device to display only three recent notifications and whether to show
the remaining battery level in percentage on the status bar.
•
Recently sent
: View the apps that received recent notifications and change the
notification settings. To customize notification settings for more apps, tap
See all
→
→
All
and select an app from the apps list.
Settings
200
Display
Options
Change the display and the Home screen settings.
On the Settings screen, tap
Display
.
•
Brightness
: Adjust the brightness of the display.
•
Adaptive brightness
: Set the device to keep track of your brightness adjustments and
apply them automatically in similar lighting conditions.
•
Blue light filter
: Activate the blue light filter and change the filter settings. Refer to Blue
light filter for more information.
•
Night mode
: Reduce eye strain by applying the dark theme when using the device at
night or in a dark place. Refer to Night mode for more information.
•
Screen mode
: Change the screen mode to adjust the display’s color and contrast. Refer
to Changing the screen mode or adjusting the display color for more information.
•
Font size and style
: Change the font size and style.
•
Screen zoom
: Change the screen zoom setting.
•
Screen resolution
: Change the screen resolution. Refer to Screen resolution (Galaxy
Note10+) for more information. (Galaxy Note10+)
•
Full screen apps
: Select apps to use with the full screen aspect ratio. You can also set the
device to hide the front camera from the screen.
•
Screen timeout
: Set the length of time the device waits before turning off the display’s
backlight.
•
Home screen
: Configure settings for the Home screen, such as the screen grid or layout.
•
Edge screen
: Change the settings for the Edge screen. Refer to Edge screen for more
information.
•
Easy mode
: Switch to easy mode to display larger icons and apply a simpler layout to the
Home screen.
•
Navigation bar
: Change the navigation bar settings. Refer to Navigation bar (soft
buttons) for more information.
Settings
201
•
Accidental touch protection
: Set the device to prevent the screen from detecting touch
input when it is in a dark place, such as a pocket or bag.
•
Touch sensitivity
: Increase the touch sensitivity of the screen for use with screen
protectors.
•
Screen saver
: Set the device to launch a screensaver when the device is charging. Refer
to Screen saver for more information.
Blue light filter
Reduce eye strain by limiting the amount of blue light emitted by the screen.
While you are watching HDR videos from HDR-exclusive video services, the blue light
filter may not be applied.
1 On the Settings screen, tap
Display
→
Blue light filter
and tap the
Turn on now
switch
to activate it.
2 Drag the adjustment bar to adjust the filter’s opacity.
3 To set the schedule to apply the blue light filter to the screen, tap the
Turn on as
scheduled
switch to activate it and select an option.
•
Sunset to sunrise
: Set the device to apply the blue light filter at night and turn it off in
the morning based on your current location.
•
Custom schedule
: Set a specific time to apply the blue light filter.
Night mode
Reduce eye strain by applying the dark theme when using the device at night or in a dark
place.
•
The dark theme may not be applied in some apps.
•
You can quickly activate or deactivate night mode on the notification panel. Open
the notification panel, swipe downwards, and then tap (
Night mode
).
Settings
202
1 On the Settings screen, tap
Display
→
Night mode
and tap the
Turn on now
switch to
activate it.
2 To set the schedule to apply night mode to the screen, tap the
Turn on as scheduled
switch to activate it and select an option.
•
Sunset to sunrise
: Set the device to turn on night mode at night and turn it off in the
morning based on your current location.
•
Custom schedule
: Set a specific time to turn on and off night mode.
Changing the screen mode or adjusting the display color
Change the screen mode or adjust the display color to your preference.
Changing the screen mode
On the Settings screen, tap
Display
→
Screen mode
and select a mode you want.
•
Vivid
: This optimizes the color range, saturation, and sharpness of your display. You can
also adjust the display color balance by color value.
•
Natural
: This adjusts the screen to a natural tone.
•
You can adjust the display color only in
Vivid
mode.
•
Vivid
mode may not be compatible with third-party apps.
•
You cannot change the screen mode while applying the blue light filter.
Optimizing the full screen color balance
Optimize the display color by adjusting the color tones to your preference.
On the Settings screen, tap
Display
→
Screen mode
→
Vivid
and adjust the color
adjustment bar under
White balance
.
When you drag the color adjustment bar towards
Cool
, the blue color tone will increase.
When you drag the bar towards
Warm
, the red color tone will increase.
Settings
203
Adjusting the screen tone by color value
Increase or lower certain color tones by adjusting the Red, Green, or Blue value individually.
1 On the Settings screen, tap
Display
→
Screen mode
→
Vivid
.
2 Tap
Advanced settings
.
3 Adjust the
R
(Red),
G
(Green), or
B
(Blue) color bar to your preference.
The screen tone screen will be adjusted.
Screen resolution (Galaxy Note10+)
Change the screen resolution. It is set to FHD+ by default. Higher resolutions make the
display more vivid, however they will consume more battery power.
1 On the Settings screen, tap
Display
→
Screen resolution
.
2 Select a resolution option and tap
Apply
.
Some currently running apps may close when you change the resolution.
Screen saver
You can set to display images as a screensaver when the screen turns off automatically. The
screensaver will be displayed when the device is charging.
1 On the Settings screen, tap
Display
→
Screen saver
and tap the switch to activate it.
2 Select an option.
If you select
Photo Frame
or
Photos
, a slideshow with selected images will start. If you
select
Photo Table
, selected images will appear as small cards and overlap.
3 Tap to select albums for displaying images.
4 When you are finished, tap the Back button.
To preview the selected option, tap
Preview
.
When you tap the screen while your screensaver is displayed, the screen will turn on.
Settings
204
Wallpapers and themes
Change the wallpaper settings for the Home screen and the locked screen or apply various
themes to the device.
On the Settings screen, tap
Wallpapers and themes
.
•
Wallpapers
: Change the wallpaper settings for the Home screen and the locked screen.
•
Themes
: Change the device’s theme.
•
Icons
: Change the icon style.
•
AODs
: Select an image to display on the Always On Display.
Lock screen
Options
Change the settings for the locked screen.
On the Settings screen, tap
Lock screen
.
The available options may vary depending on the screen lock method selected.
•
Screen lock type
: Change the screen lock method.
•
Smart Lock
: Set the device to unlock itself when trusted locations or devices are
detected. Refer to Smart Lock for more information.
•
Secure lock settings
: Change screen lock settings for the selected lock method.
•
Always On Display
: Set the device to display information while the screen is turned off.
Refer to Always On Display for more information.
•
Clock style
: Change the type and color of the clock on the locked screen.
•
Roaming clock
: Change the clock to show both the local and home time zones on the
locked screen when roaming.
•
FaceWidgets
: Change the settings of the items displayed on the locked screen.
Settings
205
•
Contact information
: Set the device to show contact information, such as your email
address, on the locked screen.
•
Notifications
: Set how to show notifications on the locked screen.
•
App shortcuts
: Select apps to display shortcuts to them on the locked screen.
•
Dynamic Lock screen
: Select an image pack from various categories and use it as a lock
screen wallpaper.
•
About Lock screen
: View the Lock screen version and legal information.
Smart Lock
You can set the device to unlock itself and remain unlocked when trusted locations or devices
are detected.
For example, if you have set your home as a trusted location, when you get home your device
will detect the location and automatically unlock itself.
•
This feature will be available to use after you set a screen lock method.
•
If you do not use your device for four hours or when you turn on the device, you
must unlock the screen using the pattern, PIN, or password you set.
1 On the Settings screen, tap
Lock screen
→
Smart Lock
.
2 Unlock the screen using the preset screen lock method.
3 Select an option and follow the on-screen instructions to complete the setup.
Biometrics and security
Options
Change the settings for securing the device.
On the Settings screen, tap
Biometrics and security
.
•
Face recognition
: Set the device to unlock the screen by recognizing your face. Refer to
Face recognition for more information.
•
Fingerprints
: Register your fingerprints to unlock the screen. Refer to Fingerprint
recognition for more information.
Settings
206
•
Biometrics preferences
: Change the settings for biometric data.
•
Google Play Protect
: Set the device to check for harmful apps and behavior and warn
about potential harm and remove them.
•
Find My Mobile
: Activate or deactivate the Find My Mobile feature. Access the Find My
Mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
•
Security update
: View the version of your device’s software and check for updates.
•
Samsung Pass
: Verify your identity easily and securely via your biometric data. Refer to
Samsung Pass for more information.
•
Install unknown apps
: Set the device to allow the installation of apps from unknown
sources.
•
Secure Folder
: Create a secure folder to protect your private content and apps from
others. Refer to Secure Folder for more information.
•
Encrypt SD card
: Set the device to encrypt files on a memory card. (Galaxy Note10+)
If you reset your device to the factory defaults with this setting enabled, the
device will not be able to read your encrypted files. Disable this setting before
resetting the device.
•
Other security settings
: Configure additional security settings.
•
Location
: Change settings for location information permissions.
•
App permissions
: View the list of features and apps that have permission to use them.
You can also edit the permission settings.
•
Send diagnostic data
: Set the device to automatically send the device’s diagnostic and
usage information to Samsung.
•
Receive marketing information
: Set whether to receive Samsung marketing
information, such as special offers, membership benefits, and newsletters.
Settings
207
Face recognition
You can set the device to unlock the screen by recognizing your face.
•
If you use your face as a screen lock method, your face cannot be used to unlock
the screen for the first time after turning on the device. To use the device, you must
unlock the screen using the pattern, PIN, or password you set when registering the
face. Be careful not to forget your pattern, PIN, or password.
•
If you change the screen lock method to
Swipe
or
None
, which are not secure, all
of your biometric data will be deleted. If you want to use your biometric data in
apps or features, you must register your biometric data again.
Precautions for using face recognition
Before using the face recognition to unlock your device, keep the following precautions in
mind.
•
Your device could be unlocked by someone or something that looks like your image.
•
Face recognition is less secure than Pattern, PIN, or Password.
For better face recognition
Consider the following when using face recognition:
•
Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or
heavy makeup
•
Ensure that you are in a well-lit area and that the camera lens is clean when registering
•
Ensure your image is not blurry for better match results
Registering your face
For better face registration, register your face indoors and out of direct sunlight.
1 On the Settings screen, tap
Biometrics and security
→
Face recognition
.
2 Read the on-screen instructions and tap
Continue
.
Settings
208
3 Set a screen lock method.
4 Select whether you are wearing glasses or not and tap
Continue
.
5 Hold the device with the screen facing towards you and look at the screen.
6 Position your face inside the frame on the screen.
The camera will scan your face.
If unlocking the screen with your face is not working properly, tap
Remove face data
to remove your registered face and register your face again.
Deleting the registered face data
You can delete face data that you have registered.
1 On the Settings screen, tap
Biometrics and security
→
Face recognition
.
2 Unlock the screen using the preset screen lock method.
3 Tap
Remove face data
→
Remove
.
Once the registered face is deleted, all the related features will also be deactivated.
Settings
209
Unlocking the screen with your face
You can unlock the screen with your face instead of using a pattern, PIN, or password.
1 On the Settings screen, tap
Biometrics and security
→
Face recognition
.
2 Unlock the screen using the preset screen lock method.
3 Tap the
Face unlock
switch to activate it.
•
If you want to set the device to unlock the screen without swiping on the
locked screen after recognizing your face, tap the
Stay on Lock screen
switch to
deactivate it.
•
If you want to reduce the possibility of recognizing faces in photos or videos,
tap the
Faster recognition
switch to deactivate it. This may decrease the face
recognition speed.
•
If you want to increase the recognition rate in a dark place, tap the
Brighten screen
switch to activate it.
4 On the locked screen, look at the screen.
When your face is recognized, you can unlock the screen without using any additional
screen lock method. If your face is not recognized, use the preset screen lock method.
Settings
210
Fingerprint recognition
In order for fingerprint recognition to function, your fingerprint information needs to be
registered and stored in your device. After registering, you can set the device to use your
fingerprint for the features below:
•
Screen lock
•
Secure Folder
•
This feature may not be available depending on the region or service provider.
•
Fingerprint recognition uses the unique characteristics of each fingerprint to
enhance the security of your device. The likelihood of the fingerprint sensor
confusing two different fingerprints is very low. However, in rare cases where
separate fingerprints are very similar the sensor may recognize them as identical.
•
If you use your fingerprint as a screen lock method, your fingerprint cannot be
used to unlock the screen for the first time after turning on the device. To use
the device, you must unlock the screen using the pattern, PIN, or password you
set when registering the fingerprint. Be careful not to forget your pattern, PIN, or
password.
•
If your fingerprint is not recognized, unlock the device using the pattern, PIN,
or password you set when registering the fingerprint, and then re-register your
fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to
use the device if you do not reset it. Samsung is not responsible for any data loss or
inconvenience caused by forgotten unlock codes.
•
If you change the screen lock method to
Swipe
or
None
, which are not secure, all
of your biometric data will be deleted. If you want to use your biometric data in
apps or features, you must register your biometric data again.
For better fingerprint recognition
When you scan your fingerprints on the device, be aware of the following conditions that
may affect the feature’s performance:
•
The device may not recognize fingerprints that are affected by wrinkles or scars.
•
The device may not recognize fingerprints from small or thin fingers.
•
To improve recognition performance, register fingerprints of the hand used most often to
perform tasks on the device.
Settings
211
•
Your device has a built-in fingerprint recognition sensor at the bottom center of
the screen. Ensure that the screen protector or the touchscreen on the fingerprint
recognition sensor area is not scratched or damaged by objects, such as coins, keys, pens,
and necklaces.
•
Ensure that the fingerprint recognition sensor area at the bottom center of the screen
and your fingers are clean and dry.
•
If you bend your finger or use a fingertip, the device may not recognize your fingerprints.
Press the screen so that your fingertip spreads over the wide surface of the fingerprint
recognition area.
Registering fingerprints
1 On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2 Read the on-screen instructions and tap
Continue
.
3 Set a screen lock method.
4 Place your finger on the fingerprint recognition sensor at the bottom of the screen. After
the device detects your finger, lift it up and place it on the fingerprint recognition sensor
again.
Repeat this action until the fingerprint is registered.
5 When you are finished registering your fingerprints, tap
Done
.
Settings
212
Checking registered fingerprints
You can check whether your fingerprint is registered by placing your finger on the fingerprint
recognition sensor.
1 On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2 Unlock the screen using the preset screen lock method.
3 Tap
Check added fingerprints
.
4 Place your finger on the fingerprint recognition sensor.
The recognition result will be displayed.
Deleting registered fingerprints
You can delete registered fingerprints.
1 On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2 Unlock the screen using the preset screen lock method.
3 Select a fingerprint to delete and tap
Remove
.
Unlocking the screen with your fingerprints
You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.
1 On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2 Unlock the screen using the preset screen lock method.
3 Tap the
Fingerprint unlock
switch to activate it.
4 On the locked screen, place your finger on the fingerprint recognition sensor and scan
your fingerprint.
Settings
213
Samsung Pass
Register your biometric data to Samsung pass and easily verify your identity when using
services which require your login or personal information.
•
To use this feature, your device must be connected to a Wi-Fi or mobile network.
•
To use this feature, you must sign in to your Samsung account. Refer to Samsung
account for more information.
•
The website sign-in feature is only available for websites that you access via the
Internet
app. Some websites may not support this feature.
•
Registered biometric data is only saved to your device and are not synced with
other devices or servers.
Registering Samsung Pass
Before using Samsung Pass, register your biometric data to Samsung Pass.
On the Settings screen, tap
Biometrics and security
→
Samsung Pass
. Follow the on-screen
instructions to complete the setup.
Verifying the Samsung account password
You can use your registered biometric data to verify your identity instead of entering your
Samsung account password when, for example, you purchase content from
Galaxy Store
.
On the Samsung Pass main screen, tap
→
Settings
→
Samsung account
, and then tap the
Verify with Samsung Pass
switch to activate it.
Using Samsung Pass to sign in to websites
You can use Samsung Pass to easily sign in to websites that support ID and password autofill.
1 Open a website that you want to sign in to.
2 Enter your ID and password, and then tap the website’s sign in button.
3 When a pop-up window asking whether you want to save the sign-in information
appears, tick
Sign in with Samsung Pass
and tap
Remember
.
Settings
214
Using Samsung Pass to sign in to apps
You can use Samsung Pass to easily sign in to apps that support ID and password autofill.
1 Open an app that you want to sign in to.
2 Enter your ID and password, and then tap the app’s sign in button.
3 When a pop-up window asking whether you want to save the sign-in information
appears, tap
Save
.
Managing sign-in information
View the list of websites and apps you have set to use Samsung Pass and manage your sign-in
information.
1 On the Samsung Pass main screen, tap
Sign-in
and select a website or app from the list.
2 Tap
Edit
and modify your ID, password, and the website’s or app’s name.
To delete your sign-in information, tap
Delete
.
Using Samsung Pass with websites and apps
When using websites or apps that support Samsung Pass, you can easily sign in with
Samsung Pass.
To see the list of websites and apps that support Samsung Pass, on the Samsung Pass main
screen, tap
→
Partners
. If there are no websites or apps that support Samsung Pass,
Partners
will not appear.
•
Available websites and apps may vary depending on the region or service provider.
•
Samsung is not responsible for any loss or inconvenience caused by signing in to
websites or apps via Samsung Pass.
Settings
215
Entering your personal information automatically
You can use Samsung Pass to easily enter your address or payment card information on apps
that support personal information autofill.
1 On the Samsung Pass main screen, tap
Autofill forms
and select
Add address
or
Add
card
.
2 Enter the information and tap
Save
.
You can now use the biometric data you registered to Samsung Pass when entering the
personal information automatically on supported apps.
Deleting your Samsung Pass data
You can delete your biometric data, sign-in information, and app data registered to Samsung
Pass.
•
Your agreement to the terms and conditions and your Samsung account will
remain active.
•
The Samsung Pass data on other devices signed in to your Samsung account will
not be deleted.
1 On the Samsung Pass main screen, tap
→
Settings
→
Delete data
.
2 Enter your Samsung account password and tap
OK
.
Your Samsung Pass data will be deleted.
Settings
216
Secure Folder
Secure Folder protects your private content and apps, such as photos and contacts, from
being accessed by others. You can keep your private content and apps secure even when the
device is unlocked.
Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be
transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi
Direct. Attempting to customize the operating system or modifying software will
cause Secure Folder to be automatically locked and inaccessible. Before saving data in
Secure Folder, make sure to back up a copy of the data in another secure location.
To use Secure Folder, you must sign in to your Samsung account.
Setting up Secure Folder
1 Launch the
Settings
app and tap
Biometrics and security
→
Secure Folder
.
2 Agree to the terms and conditions of Secure Folder.
Settings
217
3 Enter your Samsung account ID and password and tap
Sign in
.
4 Select a lock method to use for Secure Folder and follow the on-screen instructions to
complete the setup.
The Secure Folder screen will appear and the Secure Folder app icon () will be added
to the Apps screen.
To change the name or icon color of Secure Folder, tap
→
Customize
.
•
When you launch the
Secure Folder
app, you must unlock the app using your
preset lock method.
•
If you forget your Secure Folder unlock code, you can reset it using your Samsung
account. Tap the button at the bottom of the locked screen, and enter your
Samsung account password.
Setting auto lock for Secure Folder
Set the device to automatically lock Secure Folder when it is not being used.
1 Launch the
Secure Folder
app and tap
→
Settings
→
Auto lock Secure Folder
.
2 Select a lock option.
To manually lock your Secure Folder, tap
→
Lock
.
Moving content to Secure Folder
Move content, such as photos and contacts, to Secure Folder. The following actions are an
example of moving an image from the default storage to Secure Folder.
1 Launch the
Secure Folder
app and tap
Add files
.
2 Tap
Images
, tick images to move, and then tap
Done
.
Settings
218
3 Tap
Move
.
The selected items will be deleted from the original folder and moved to Secure Folder.
To copy items, tap
Copy
.
The method for moving content may vary depending on the content type.
Moving content from Secure Folder
Move content from Secure Folder to the corresponding app in the default storage. The
following actions are an example of moving an image from Secure Folder to the default
storage.
1 Launch the
Secure Folder
app and tap
Gallery
.
2 Select an image and tap
→
Move out of Secure Folder
.
The selected items will be moved to
Gallery
in the default storage.
Adding apps
Add an app to use in Secure Folder.
1 Launch the
Secure Folder
app and tap
Add apps
.
2 Tick one or more apps installed on the device and tap
Add
.
To install apps from
Play Store
or
Galaxy Store
, tap
Download from Play Store
or
Download from Galaxy Store
.
Removing apps from Secure Folder
Tap and hold an app to delete, and tap
Uninstall
.
Settings
219
Adding accounts
Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure
Folder.
1 Launch the
Secure Folder
app and tap
→
Settings
→
Accounts
→
Add account
.
2 Select an account service.
3 Follow the on-screen instructions to complete the account setup.
Hiding Secure Folder
You can hide the Secure Folder shortcut from the Apps screen.
Launch the
Secure Folder
app, tap
→
Settings
, and then tap the
Show Secure Folder
switch to deactivate it.
Alternatively, open the notification panel, swipe downwards, and then tap (
Secure
Folder
) to deactivate the feature.
Backing up and restoring Secure Folder
Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account
and restore them later.
Backing up data
1 Launch the
Secure Folder
app and tap
→
Settings
→
Backup and restore
.
2 Tap
Add account
and follow the on-screen instructions to complete signing in to your
Samsung account.
3 Tap
Back up Secure Folder data
.
4 Tick items you want to back up and tap
Done
.
Data will be backed up to Samsung Cloud.
Settings
220
Restoring data
1 Launch the
Secure Folder
app and tap
→
Settings
→
Backup and restore
.
2 Tap
Restore
.
3 Tap to select a device to restore the data.
4 Tick items you want to restore and tap
Restore
.
Backed up data will be restored to your device.
Uninstalling Secure Folder
You can uninstall Secure Folder, including the content and apps in it.
Launch the
Secure Folder
app and tap
→
Settings
→
More settings
→
Uninstall
.
To back up content before uninstalling Secure Folder, tick
Move media files out of Secure
Folder
and tap
Uninstall
. To access data backed up from Secure Folder, launch the
My Files
app and tap
Internal storage
→
Secure Folder
.
Notes saved in
Samsung Notes
will not be backed up.
Accounts and backup
Options
Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to
accounts, such as your Samsung account or Google account, or transfer data to or from other
devices via Smart Switch.
On the Settings screen, tap
Accounts and backup
.
•
Accounts
: Add your Samsung and Google accounts, or other accounts, to sync with.
•
Backup and restore
: Keep your personal information, app data, and settings safe on your
device. You can back up your sensitive information and access it later. You must sign in to
your Google or Samsung account to back up or restore data.
Settings
221
•
Samsung Cloud
: Manage the content that you want to store securely in Samsung Cloud.
Check the usage status of your Samsung Cloud storage, and sync, back up, and restore
your data. Refer to Samsung Cloud for more information.
•
Smart Switch
: Launch Smart Switch and transfer data from your previous device. Refer to
Transferring data from your previous device (Smart Switch) for more information.
Regularly back up your data to a safe location, such as Samsung Cloud or a computer,
so that you can restore it if the data is corrupted or lost due to an unintended factory
data reset.
Samsung Cloud
Sync the data saved in your device, such as images and videos, with Samsung Cloud and
view the data you have saved on Samsung Cloud. You can also back up your device’s data to
Samsung Cloud and restore it later.
To use Samsung Cloud, you must sign in to your Samsung account.
Syncing data
You can sync data saved in your device, such as images, videos, and events, with Samsung
Cloud and access it from other devices.
1 On the Settings screen, tap
Accounts and backup
→
Samsung Cloud
.
2 Tap
→
Settings
→
Sync and auto backup settings
→
Sync
.
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222
3 Tap the switches next to the items you want to sync with.
You can check the saved data or change the settings by tapping
Gallery
,
Other
synced data
, or
Samsung Cloud Drive
.
Backing up data
You can back up your device’s data to Samsung Cloud.
1 On the Settings screen, tap
Accounts and backup
→
Samsung Cloud
→
Back up this
phone
.
2 Tick items you want to back up and tap
Back up
.
3 Tap
Done
.
•
Some data will not be backed up. To check which data will be backed up, on the
Settings screen, tap
Accounts and backup
→
Samsung Cloud
→
Back up this
phone
.
•
To view the backup data for other devices in your Samsung Cloud, on the Settings
screen, tap
Accounts and backup
→
Samsung Cloud
→
Restore data
→
, and
then select a device you want.
Restoring data
You can restore your backup data from Samsung Cloud to your device.
1 On the Settings screen, tap
Accounts and backup
→
Samsung Cloud
.
2 Tap
Restore data
→
and select a device you want.
3 Tick items you want to restore and tap
Restore
.
Google
Configure settings for some features provided by Google.
On the Settings screen, tap
Google
.
Settings
223
Advanced features
Options
Activate advanced features and change the settings that control them.
On the Settings screen, tap
Advanced features
.
Excessive shaking or an impact to the device may cause an unintended input for
some features using sensors.
•
S Pen
: Change the settings for using the S Pen. Refer to S Pen features for more
information about
Air actions
,
Air command
,
Air view
, and
Screen off memo
.
•
Bixby Routines
: Add routines to automate settings that you use repeatedly. The device
also suggests useful routines according to your frequent situations. Refer to Bixby
Routines for more information.
•
Side key
: Select an app or feature to launch using the Side key. Refer to Setting the Side
key for more information.
•
Call & text on other devices
: Use your device’s calling and messaging features on other
devices signed in to your Samsung account.
This feature may not be available depending on the region or service provider.
•
Link to Windows
: Instantly access data saved in your device on your computer. Refer to
Link to Windows for more information.
•
Smart pop-up view
: Select apps to view their notifications via pop-up windows. When
using this feature, you can quickly view the contents via pop-up windows by tapping the
icon on the screen.
This feature is only available in apps that support the Multi window feature.
•
Screenshots and screen recorder
: Change the settings for screenshots and screen
recorder.
•
Direct share
: Set the device to display the people you contacted on the sharing options
panel to allow you to share content directly.
Settings
224
•
Reduce animations
: Set the device to reduce the screen effects of certain actions, such as
opening or closing apps.
•
Motions and gestures
: Activate the motion feature and configure settings. Refer to
Motions and gestures for more information.
•
Game Launcher
: Activate the Game Launcher. Refer to Game Launcher for more
information.
•
Dual Messenger
: Install the second app and use two separate accounts for the same
messenger app. Refer to Dual Messenger for more information.
•
Video enhancer
: Enhance the image quality of your videos to enjoy brighter and more
vivid colors.
This feature may not be available in some apps.
•
Send SOS messages
: Set the device to send help messages by pressing the Side key
three times.
Link to Windows
Instantly access data saved in your device, such as photos and messages, on your computer
by using the same Microsoft account on your computer as your device.
This feature is only available on Windows 10 version 1803 or higher.
1 On the Settings screen, tap
Advanced features
→
Link to Windows
.
2 Tap
Sign in with Microsoft
, sign in to your Microsoft account, and then tap
Continue
.
3 Tap
Show me
to view the computer setup procedures, follow the on-screen instructions
to sign in on your computer, and then download the
Your Phone
app.
4 Tap
Continue
to complete the setup.
Settings
225
Motions and gestures
Activate the motion feature and configure settings.
On the Settings screen, tap
Advanced features
→
Motions and gestures
.
•
Lift to wake
: Set the device to turn on the screen when you pick it up.
•
Double tap to wake
: Set the device to turn on the screen by double-tapping anywhere
on the screen while the screen is turned off.
•
Smart stay
: Set the device to prevent the display from turning off while you are looking
at it.
•
Smart alert
: Set the device to alert you if you have missed calls or new messages when
you pick up the device.
This feature may not work if the screen is turned on or the device is not on a flat
surface.
•
Easy mute
: Set the device to mute incoming calls or alarms by using palm motions or
facing the device’s screen downwards.
•
One-handed mode
: Activate one-handed operation mode for your convenience when
using the device with one hand.
This feature may not be available depending on the region or service provider.
•
Palm swipe to capture
: Set the device to capture a screenshot when you swipe your
hand to the left or right across the screen. You can view the captured images in
Gallery
.
It is not possible to capture a screenshot while using some apps and features.
•
Swipe to call or send messages
: Set the device to make a call or send a message when
you swipe to the right or left on a contact or a phone number in the
Phone
or
Contacts
app.
Settings
226
Dual Messenger
Install the second app and use two separate accounts for the same messenger app.
1 On the Settings screen, tap
Advanced features
→
Dual Messenger
.
Supported apps will appear.
2 Tap the switch of an app to install the second app.
The second app will be installed. The second app’s icon will be displayed with . When
you receive notifications from the second app, the notifications will be displayed with
to distinguish them from the first app’s notifications.
Second app
•
The Dual Messenger feature may not be available depending on the app.
•
Some features of the app may be limited for the second app.
Uninstalling a second app
1 On the Settings screen, tap
Advanced features
→
Dual Messenger
.
2 Tap the switch of the app you want to uninstall and tap
Disable
or
Uninstall
.
All data related to the second app will be deleted.
If you uninstall the first app, the second app will also be deleted.
Settings
227
Digital wellbeing
View the daily usage history of your device. You can see information such as how long the
screen was on and how many times you opened apps or used certain features. You can also
limit usage time or change the notification settings for each app.
On the Settings screen, tap
Digital wellbeing
.
Dashboard
Number of unlocks
Change the notification settings.
The time the screen was on
Number of notifications
Activate wind down mode.
Setting timers for apps
You can limit the daily usage time for each app by setting a timer. When you reach the limit,
the app will be deactivated and you cannot use it.
1 On the Settings screen, tap
Digital wellbeing
→
Dashboard
.
2 Tap
No timer
next the app you want and set the time.
Settings
228
Activating wind down mode
You can activate wind down mode to reduce eye strain before sleeping and prevent your
sleep from being disturbed.
1 On the Settings screen, tap
Digital wellbeing
→
Wind down
and tap the
Turn on now
switch to activate it.
2 Turn on the switch to activate the feature you want.
•
Grayscale
: Displays colors on the screen as gray tones.
•
Do not disturb
: Set the device to mute incoming calls and notification sounds, except
for allowed exceptions.
3 To set the schedule to activate wind down mode, tap the
Turn on as scheduled
switch to
activate it, tap
Set schedule
, and then set the time.
Settings
229
Device care
Introduction
The device care feature provides an overview of the status of your device’s battery, storage,
memory, and system security. You can also automatically optimize the device with a tap of
your finger.
Battery
Storage
Security
Memory
Optimizing your device
On the Settings screen, tap
Device care
→
Optimize now
.
The quick optimization feature improves device performance through the following actions.
•
Clearing some memory.
•
Deleting unnecessary files and closing apps running in the background.
•
Managing abnormal battery usage.
•
Scanning for crashed apps and malware.
Settings
230
Using the auto optimization feature
You can set the device to perform auto optimization when your device is not in use. Tap
→
Auto optimization
and tap the switch to activate it. If you want to set the time to perform
auto optimization, tap
Time
.
Battery
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap
Device care
→
Battery
.
•
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
•
You may not receive notifications from some apps that use power saving mode.
Power mode
Select a power mode that suits your device usage purposes.
Tap
Power mode
and select an option.
•
High performance
: The screen is as bright as possible and at maximum resolution. The
battery may drain quickly.
•
Optimized
: Optimized for a balance between the device’s performance and battery
usage.
•
Medium power saving
: Activate power saving mode to extend the battery’s usage time.
•
Maximum power saving
: In maximum power saving mode, the device decreases battery
consumption by activating night mode and limiting the apps and features available.
Network connections, except for the mobile network, will be deactivated.
You can set the device to charge the battery more quickly. Tap
→
Settings
and tap the
Fast
cable charging
switch to activate it.
Settings
231
Adaptive power saving
You can set the device to activate power saving mode automatically based on your usage
patterns and the remaining battery power.
Tap
Power mode
and tap the
Adaptive power saving
switch to activate it. Your device will
activate power saving mode based on the situation to extend the battery’s usage time.
Managing battery usage for each app
You can save battery power by preventing apps that are running in the background from
using battery power when they are not being used. Select apps from the apps list and tap the
Put app to sleep
switch to activate the feature.
Storage
Check the status of the used and available memory.
On the Settings screen, tap
Device care
→
Storage
.
•
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the
memory. The available capacity may change when you update the device.
•
You can view the available capacity of the internal memory in the Specification
section for your device on the Samsung website.
Managing the memory
To delete residual files, such as cache, tap
Clean now
. To delete files or uninstall apps that you
do not use any more, select a category under
User data
. Then, tick items to select and tap
Delete
.
Memory
On the Settings screen, tap
Device care
→
Memory
.
To speed up your device by stopping apps running in the background, tick apps from the
apps list, and tap
Clean now
.
Settings
232
Security
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap
Device care
→
Security
→
Scan phone
.
Apps
Manage the device’s apps and change their settings. You can view the apps’ usage
information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the Settings screen, tap
Apps
.
General management
Customize your device’s system settings or reset the device.
On the Settings screen, tap
General management
.
•
Language and input
: Select device languages and change settings, such as keyboards
and voice input types. Some options may not be available depending on the selected
language. Refer to Adding device languages for more information.
•
Date and time
: Access and alter the settings to control how the device displays the time
and date.
If the battery remains fully discharged, the time and date is reset.
•
Contact us
: Ask questions or view frequently asked questions.
•
Reset
: Reset your device’s settings or perform a factory data reset. You can reset all your
settings, or only network settings, or accessibility settings. You can also set the device to
restart at a preset time for device optimization.
Settings
233
Adding device languages
You can add languages to use on your device.
1 On the Settings screen, tap
General management
→
Language and input
→
Language
→
Add language
.
To view all the languages that can be added, tap
→
All languages
.
2 Select a language to add.
3 To set the selected language as the default language, tap
Set as default
. To keep the
current language setting, tap
Keep current
.
The selected language will be added to your languages list. If you changed the default
language, the selected language will be added to the top of the list.
To change the default language from your languages list, drag next to a language
and move it to the top of the list. Then, tap
Apply
. If an app does not support the default
language, the next supported language in the list will be used.
Accessibility
Configure various settings to improve accessibility to the device. Refer to Accessibility for
more information.
On the Settings screen, tap
Accessibility
.
Settings
234
Software update
Update your device’s software via the firmware over-the-air (FOTA) service. You can also
schedule software updates.
On the Settings screen, tap
Software update
.
If emergency software updates are released for your device’s security and to block
new types of security threats, they will be installed automatically without your
agreement.
•
Download and install
: Check for and install updates manually.
•
Auto download over Wi-Fi
: Set the device to download updates automatically when
connected to a Wi-Fi network.
•
Last update
: View information about the last software update.
Security updates information
Security updates are provided to strengthen the security of your device and protect your
personal information. For security updates for your model, visit security.samsungmobile.com.
The website supports only some languages.
About phone
Access your device’s information.
On the Settings screen, tap
About phone
.
To change your device’s name, tap
Edit
.
•
Status
: View various device information, such as the SIM card status, IMEI information,
Wi-Fi MAC address, and serial number.
•
Legal information
: View legal information related to the device, such as safety
information and the open source license.
•
Software information
: View the device’s software information, such as its operating
system version and firmware version.
•
Battery information
: View the device’s battery status and information.
Settings
235
Checking your device’s IMEI information
The International Mobile Equipment Identity (IMEI) is a unique number assigned to your
device. You can check whether your device was reported as stolen or lost prior to buying it
using the IMEI number.
To view your device’s IMEI number, enter *#06# on the dialing keypad or access your device’s
Settings app.
This feature may not be supported by some devices.
236
Appendix
Accessibility
About Accessibility
Improve accessibility with features that make the device easier to use for users who have
impaired vision, hearing, and reduced dexterity.
Launch the
Settings
app and tap
Accessibility
. You can check the accessibility feature you are
using at the top of the screen. Tap to view features you are currently using or tap
Turn off
to disable the features quickly.
Voice Assistant (Voice feedback)
Activating or deactivating Voice Assistant
When you activate Voice Assistant, the device will start voice feedback. When you tap the
selected feature once, the device will read the text on the screen aloud. Tapping the feature
twice will activate the feature.
Launch the
Settings
app, tap
Accessibility
→
Screen reader
, and then tap the
Voice
Assistant
switch to activate it.
To deactivate Voice Assistant, tap the switch and tap anywhere on the screen twice quickly.
To view how to use Voice Assistant, tap
Tutorial
.
Some features are not available while you are using Voice Assistant.
Appendix
237
Controlling the screen with finger gestures
You can use various finger gestures to control the screen while you are using Voice Assistant.
One finger gestures
•
Tapping: Read aloud the item under your finger. To explore the screen, place a finger on
the screen and move it on the screen.
•
Tapping twice: Open the selected item. While selected items are read aloud, when you
hear the item you want, release your finger from the item. Then, tap anywhere on the
screen twice quickly.
•
Double-tapping and holding the screen: Move an item or access an available option.
•
Swiping to the left: Read the previous item.
•
Swiping to the right: Read the next item.
•
Swiping upwards or downwards: Change the most recent contextual menu settings.
•
Swiping to the left then right in one motion: Scroll up the screen.
•
Swiping to the right then left in one motion: Scroll down the screen.
•
Swiping upwards then downwards in one motion: Move to the first item on the screen.
•
Swiping downwards then upwards in one motion: Move to the last item on the screen.
Two finger gestures
•
Tapping twice: Start, pause, or resume the current action.
•
Tapping three times: Check the current time, remaining battery power, and more. To
change items that are read aloud, launch the
Settings
app and tap
Accessibility
→
Screen reader
→
Settings
→
Status bar information
.
•
Tapping four times: Activate or deactivate voice feedback.
•
Swiping to the left: Move to the next page.
•
Swiping to the right: Return to the previous page.
•
Swiping upwards: Scroll down the list.
•
Swiping downwards: Scroll up the list.
•
Swipe upwards or downwards on the Home screen: Open the Apps screen.
•
Swipe upwards or downwards on the Apps screen: Return to the Home screen.
•
Swiping in any direction on the locked screen: Unlock the screen.
•
Swiping downwards from the top of the screen: Open the notification panel.
Appendix
238
Three finger gestures
•
Tapping: Start reading items aloud from the top.
•
Tapping twice: Start reading from the next item.
•
Tapping three times: Read the last selected text and copy it to the clipboard.
•
Swiping to the left or right: Open the contextual menu and scroll through the options.
•
Swiping upwards or downwards: Change the text reading and selecting granularity.
•
Swiping upwards then downwards in one motion: Return to the previous screen.
•
Swiping downwards then upwards in one motion: Return to the Home screen.
Four finger gestures
•
Tapping: Return to the previous screen.
•
Tapping twice: Return to the Home screen.
•
Tapping three times: Open the list of recent apps.
Using the contextual menu
While you are using Voice Assistant, swipe to the left or right with three fingers. The
contextual menu will appear and the device will read the options aloud. Swipe to the left or
right with three fingers to scroll through the options. When you hear the option you want,
swipe upwards or downwards to use the option or adjust the settings for the option. For
example, when you hear
Speech rate
, you can adjust the speech rate by swiping upwards or
downwards.
Adding and managing image labels
You can assign labels to images on the screen. The device reads aloud the labels when the
images are selected. Add labels to unlabeled images by tapping the screen twice with three
fingers and holding.
To manage the labels, launch the
Settings
app and tap
Accessibility
→
Screen reader
→
Settings
→
Manage custom labels
.
Appendix
239
Configuring settings for Voice Assistant
Configure settings for Voice Assistant for your convenience.
Launch the
Settings
app and tap
Accessibility
→
Screen reader
→
Settings
.
•
Text-to-speech
: Change the settings for text-to-speech features used when Voice
Assistant is activated, such as languages, speed, and more.
•
Verbosity
: Customize the detailed settings for voice feedback.
•
Shake for continuous reading
: Set the device to read aloud the text displayed on the
screen when you shake the device. You can select from various shaking intensity.
•
Speak passwords
: Set the device to read the characters aloud when you enter your
password.
•
Read caller ID aloud
: Set the device to read the caller’s name aloud when you have an
incoming call.
•
Vibration feedback
: Set the device to vibrate when you control the screen, such as
selecting an item.
•
Sound feedback
: Set the device to emit a sound when you control the screen, such as
selecting an item. You can also adjust the volume of the sound played when you touch
the screen to control it.
•
Focus on speech audio
: Set the device to turn the media volume down when the device
reads an item aloud.
•
Focus indicator
: Set the device to thicken the border of the focus indicator that appears
when you tap items. You can also change the color of the indicator.
•
Single-tap activation
: Set the device to activate the selected item with a single tap.
•
Single-tap navigation bar
: Set the device to use the buttons on the navigation bar with
a single tap.
•
Quick menu
: Select contextual menu options to display when you swipe to the left or
right with three fingers.
•
Manage custom labels
: Manage the labels you added.
•
Keyboard shortcuts
: Set key shortcuts to use when using an external keyboard.
•
Dark screen with Side key
: Set the device to function normally with the screen off.
•
Status bar information
: Select items to read aloud when you tap the screen three times
with two fingers.
•
Developer options
: Set options for app development.
Appendix
240
Using the device with the screen turned off
For privacy, you can set the device to function normally with the screen off. The screen will
not turn on when you press keys or tap the screen. Currently activated features do not turn
off when the screen is off.
Launch the
Settings
app, tap
Accessibility
→
Screen reader
→
Settings
, and then tap the
Dark screen with Side key
switch to activate it. You can activate or deactivate this feature by
pressing the Side key twice quickly.
This feature will appear only when Voice Assistant has been activated.
Entering text using the keyboard
To display the keyboard, tap the text input field, and then tap anywhere on the screen twice
quickly.
To activate the rapid key input feature, launch the
Settings
app, tap
Accessibility
→
Screen
reader
, and then tap the
Quick typing
switch to activate it.
When you touch the keyboard with your finger, the device reads aloud the character keys
under your finger. When you hear the character you want, release your finger from the screen
to select it. The character is entered and the device reads the text aloud.
If
Quick typing
is not activated, release your finger from the character you want, and then tap
anywhere on the screen twice quickly.
This feature will appear only when Voice Assistant has been activated.
Entering additional characters
Tap and hold a key on the keyboard to enter additional characters available for the key. A
pop-up window appears above the key showing available characters. To select a character,
drag your finger on the pop-up window until you hear the character you want, and release it.
Appendix
241
Visibility enhancements
Using the high contrast theme
Apply a clear theme that displays light-colored content on a dark background.
Launch the
Settings
app, tap
Accessibility
→
Visibility enhancements
→
High contrast
theme
, and then select a theme you want.
Using the high contrast font
Adjust the color and outline of fonts to increase the contrast between the text and the
background.
Launch the
Settings
app, tap
Accessibility
→
Visibility enhancements
, and then tap the
High contrast fonts
switch to activate it.
Using the high contrast keyboard
Change the colors of the Samsung keyboard to increase the contrast between the text and
the background.
Launch the
Settings
app, tap
Accessibility
→
Visibility enhancements
, and then tap the
High contrast keyboard
switch to activate it.
Displaying button shapes
Display button shapes with frames to make them stand out.
Launch the
Settings
app, tap
Accessibility
→
Visibility enhancements
, and then tap the
Show button shapes
switch to activate it.
Reversing the display colors
Improve screen visibility to help users recognize text on the screen more easily.
Launch the
Settings
app, tap
Accessibility
→
Visibility enhancements
, and then tap the
Negative colors
switch to activate it.
Appendix
242
Color adjustment
Adjust how colors are displayed on the screen if you have difficulty in distinguishing colors.
The device changes the colors into more recognizable colors.
Launch the
Settings
app, tap
Accessibility
→
Visibility enhancements
→
Color adjustment
,
and then tap the switch to activate it. Select an option.
To adjust the intensity of color, drag the adjustment bar under
Intensity
.
If you select
Personalized color
, you can personalize the color of the screen. Follow the
on-screen instructions to complete the color adjustment procedure.
Color lens
Adjust the screen colors if you have difficulty in reading the text.
Launch the
Settings
app, tap
Accessibility
→
Visibility enhancements
→
Color lens
, and
then tap the switch to activate it. Select a color you want.
To adjust the transparency level, drag the adjustment bar under
Opacity
.
Reducing screen motion effects
Reduce animation effects if you are sensitive to animations or screen movement.
Launch the
Settings
app, tap
Accessibility
→
Visibility enhancements
, and then tap the
Remove animations
switch to activate it.
Using a magnifier
Activate a magnifier to zoom in on the screen to view a larger version of the content.
Launch the
Settings
app, tap
Accessibility
→
Visibility enhancements
, and then tap the
Magnifier window
switch to activate it. The magnifier will appear on the screen.
Drag the edge of the magnifier frame to move the magnifier to where you want to zoom in
on the screen.
Appendix
243
Magnifying the screen
Magnify the screen and zoom in on a specific area.
Launch the
Settings
app and tap
Accessibility
→
Visibility enhancements
→
Magnification
.
•
Triple tap screen to magnify
: Zoom in by tapping the screen three times. To return to the
normal view, tap the screen three times again.
•
Tap button to magnify
: Zoom in by tapping on the navigation bar, and then tapping
where you want to magnify the screen. To return to the normal view, tap .
To explore the screen, drag two or more fingers across the magnified screen.
To adjust zoom ratio, pinch two or more fingers on the magnified screen or spread them
apart.
You can also temporarily magnify the screen by tapping the screen three times and holding.
Or, tap , and then tap and hold the screen. While holding the screen, drag your finger to
explore the screen. Release your finger to return to the normal view.
•
Keyboards and the navigation bar on the screen cannot be magnified.
•
When this feature is activated, the performance of some apps may be affected.
Enlarging mouse or touchpad pointers
Enlarge the pointer when using an external mouse or touchpad.
Launch the
Settings
app, tap
Accessibility
→
Visibility enhancements
, and then tap the
Large mouse/touchpad pointer
switch to activate it.
Changing font
Change the font size and style.
Launch the
Settings
app and tap
Accessibility
→
Visibility enhancements
→
Font size and
style
.
Changing screen zoom
Change the screen zoom setting.
Launch the
Settings
app and tap
Accessibility
→
Visibility enhancements
→
Screen zoom
.
Appendix
244
Hearing enhancements
Sound detectors
Set the device to detect a baby crying or your doorbell. The device will vibrate when it detects
sound and the alert will be saved as a log.
While this feature is enabled, the voice recognition will not operate.
Baby crying detector
Launch the
Settings
app and tap
Accessibility
→
Hearing enhancements
→
Sound
detectors
→
Baby crying detector
→
Start
.
Doorbell detector
1 Launch the
Settings
app and tap
Accessibility
→
Hearing enhancements
→
Sound
detectors
→
Doorbell detector
.
2 Tap
Record
to make a recording of your doorbell.
The device will detect and record the doorbell.
3 Tap
Test
and ring your doorbell to check if it is recorded correctly. When the device
detects the doorbell sound, tap
Start
.
To change the doorbell sound, tap
Change doorbell sound
.
Turning off all sounds
Set the device to mute all device sounds, such as media sounds, and the caller’s voice during
a call.
Launch the
Settings
app, tap
Accessibility
→
Hearing enhancements
, and then tap the
Mute all sounds
switch to activate it.
Appendix
245
Hearing aid support
Set the device to enhance the sound quality to work better with hearing aids.
Launch the
Settings
app, tap
Accessibility
→
Hearing enhancements
, and then tap the
Hearing aid support
switch to activate it.
Adjusting the sound balance
Set the device to adjust the sound balance when using an earphone.
1 Connect an earphone to the device and wear it.
2 Launch the
Settings
app and tap
Accessibility
→
Hearing enhancements
.
3 Drag the adjustment bar under
Left/right sound balance
to the left or right and adjust
the sound balance.
Mono audio
Mono output combines stereo sound into one signal that is played through all earphone
speakers. Use this if you have a hearing impairment or if a single earbud is more convenient.
Launch the
Settings
app, tap
Accessibility
→
Hearing enhancements
, and then tap the
Mono audio
switch to activate it.
Caption settings
Launch the
Settings
app, tap
Accessibility
→
Hearing enhancements
→
Samsung subtitles
(CC)
or
Google subtitles (CC)
, and then tap the switch to activate it.
Select an option for configuring the caption settings.
Appendix
246
Speech-to-text
The device records your voice and simultaneously converts it to on-screen text.
1 Launch the
Settings
app and tap
Accessibility
→
Hearing enhancements
→
Speech-
to-text
.
2 Tap and record with the microphone.
3 When you are finished recording, tap
DONE
.
To view recorded files or change the voice memo system language, launch the
Voice
Recorder
app.
Interaction and dexterity
Universal switch
You can control the touchscreen by connecting an external switch, by tapping the screen, or
by using head movements and face gestures.
1 Launch the
Settings
app and tap
Accessibility
→
Interaction and dexterity
→
Universal switch
.
2 Read the on-screen instructions and tap
Done
.
3 Tap the switch to activate it.
4 If the universal switches are not registered on the device, tap
Add switch
and set
switches to control the device.
To activate the universal switch feature, at least one switch must be registered on the
device.
To set switches to control the device, tap the switch under
Switches
.
To deactivate this feature, press the Side key and the Volume Up key simultaneously.
Appendix
247
Assistant menu
Displaying the assistive shortcut icon
Set the device to display the assistive shortcut icon for accessing apps, features, and settings.
You can easily control the device by tapping the assistive menus in the icon.
1 Launch the
Settings
app and tap
Accessibility
→
Interaction and dexterity
→
Assistant
menu
.
2 Tap the switch to activate it.
The assistive shortcut icon appears at the bottom right of the screen.
To adjust the assistant shortcut icon’s transparency level, drag the adjustment bar under
Transparency
.
Accessing assistive menus
The assistive shortcut icon appears as a floating icon for easy access to the assistive menus
from any screen.
When you tap the assistive shortcut icon, the icon expands slightly and the assistive menus
appear on the icon. Tap the left or right arrow to move to other panels or swipe to the left or
right to select other menus.
Using the cursor
On the assistive menu, tap
Cursor
. You can control the screen using small finger movements
on the touch area. Drag your finger on the touch area to move the cursor. Also, tap the screen
to select items under the cursor.
Use the following options:
•
/ : Scroll left or right on the screen.
•
/ : Scroll up or down the screen.
•
: Magnify the area where the cursor is located.
•
: Change the touchpad and cursor settings.
•
: Move the touch area to another location.
•
: Close the touch area.
Appendix
248
Using enhanced assistive menus
Set the device to display enhanced assistive menus for selected apps.
Launch the
Settings
app, tap
Accessibility
→
Interaction and dexterity
→
Assistant menu
→
Assistant plus
, and then tap the switches next to the apps you want to activate.
Click after pointer stops
Set the device to select an item automatically when you place the mouse pointer over the
item.
Launch the
Settings
app, tap
Accessibility
→
Interaction and dexterity
, and then tap the
Click after pointer stops
switch to activate it.
Answering or ending calls
Change the method for answering or ending calls.
Launch the
Settings
app, tap
Accessibility
→
Interaction and dexterity
→
Answering and
ending calls
, and then tap the switch of the method you want.
Interaction control
Activate interaction control mode to restrict the device’s reaction to inputs while using apps.
1 Launch the
Settings
app and tap
Accessibility
→
Interaction and dexterity
→
Interaction control
.
2 Tap the switch to activate it.
3 Press and hold the Side key and the Volume Up key simultaneously while using an app.
4 Adjust the size of the frame or draw a line around an area that you want to restrict.
Appendix
249
5 Tap
Done
.
The device displays the restricted area. The restricted area will not react when you touch
it and the device’s keys will be disabled. However, you can enable functions for the Side
key, Volume key, and keyboard in interaction control mode.
To deactivate interaction control mode, press and hold the Side key and the Volume Up key
simultaneously.
To set the device to lock the screen after deactivating interaction control mode, launch the
Settings
app, tap
Accessibility
→
Interaction and dexterity
→
Interaction control
, and
then tap the
Lock screen when deactivated
switch to activate it.
Touch and hold delay
Set the recognition time for tapping and holding the screen.
Launch the
Settings
app, tap
Accessibility
→
Interaction and dexterity
→
Touch and hold
delay
, and then select an option.
Tap duration
Set the duration you must touch the screen for the device to recognize it as a tap.
Launch the
Settings
app, tap
Accessibility
→
Interaction and dexterity
→
Tap duration
,
tap the switch to activate it, and then set the time.
Ignore repeated touches
Set the device to recognize only the first tap within a set time when you tap the screen
repeatedly.
Launch the
Settings
app, tap
Accessibility
→
Interaction and dexterity
→
Ignore repeated
touches
, tap the switch to activate it, and then set the time.
Appendix
250
Advanced settings
Launching accessibility features quickly
Set to open accessibility features quickly.
Launch the
Settings
app, tap
Accessibility
→
Advanced settings
→
Side and Volume up
keys
, and then tap the switch to activate it. Then, select an accessibility feature to open when
you simultaneously press the Side key and the Volume Up key.
You can access the following accessibility features:
•
Accessibility
•
Voice Assistant
•
Universal switch
•
Magnifier window
•
Negative colors
•
Color adjustment
•
Color lens
•
Interaction control
Launching the shortcut services quickly
Set to start a shortcut service quickly.
Launch the
Settings
app, tap
Accessibility
→
Advanced settings
→
Volume up and down
keys
, and then tap the switch to activate it. Then, tap
Selected service
and select a shortcut
service to start when you simultaneously press and hold the Volume Up key and the Volume
Down key for three seconds.
You can access the following shortcut services:
•
Your Phone Companion
•
Universal switch
•
Voice Assistant
Appendix
251
Setting light notification
Set the device to blink the flash or the screen when an alarm sounds or when you have
notifications, such as incoming calls or new messages.
Launch the
Settings
app, tap
Accessibility
→
Advanced settings
→
Flash notification
, and
then tap the switches next to the options you want to activate.
Notification reminders
Set the device to alert you to notifications that you have not checked at the interval.
Launch the
Settings
app, tap
Accessibility
→
Advanced settings
→
Notification reminders
,
and then tap the switch to activate it.
•
Vibrate when sound plays
: Set the device to vibrate and play a notification sound when
you have unchecked notifications.
•
Remind every
: Set an interval between alerts.
•
Selected reminders
: Set apps to alert you to notifications.
Adding voice recordings to voice labels
You can use voice labels to distinguish objects of similar shape by attaching labels to them.
You can record and assign a voice recording to an NFC-enabled voice label. The voice
recording is played back when you place your device near the label.
Turn on the NFC feature before using this feature.
1 Launch the
Settings
app and tap
Accessibility
→
Advanced settings
→
Voice Label
.
The voice recorder will launch.
2 Tap to start recording. Speak into the microphone.
3 When you are finished recording, tap
DONE
to stop.
4 Hold the back of your device over the voice label.
The information in the voice recording will be written to the voice label.
Appendix
252
Installed services
View accessibility services installed on the device.
Launch the
Settings
app and tap
Accessibility
→
Installed services
.
Troubleshooting
Before contacting a Samsung Service Center, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
•
Password: When the device lock feature is enabled, you must enter the password you set
for the device.
•
PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
•
PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
•
PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
•
When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
•
You cannot access some options without a subscription. For more information, contact
your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
Appendix
253
The touchscreen responds slowly or improperly
•
If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
•
If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
•
The touchscreen may malfunction in humid conditions or when exposed to water.
•
Restart your device to clear any temporary software bugs.
•
Ensure that your device software is updated to the latest version.
•
If the touchscreen is scratched or damaged, visit a Samsung Service Center.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Center.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down
key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the
Settings
app and tap
General management
→
Reset
→
Factory data reset
→
Reset
→
Delete all
. Before performing the factory data reset, remember to make backup
copies of all important data stored in the device.
Appendix
254
Calls are not connected
•
Ensure that you have accessed the right cellular network.
•
Ensure that you have not set call barring for the phone number you are dialing.
•
Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
•
Ensure that you are not covering the built-in microphone.
•
Ensure that the microphone is close to your mouth.
•
If using an earphone, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
•
Ensure that you are not blocking the device’s internal antenna.
•
When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
•
When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery does not charge properly (For Samsung-approved
chargers)
•
Ensure that the charger is connected properly.
•
Visit a Samsung Service Center and have the battery replaced.
Appendix
255
The battery depletes faster than when first purchased
•
When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
•
Battery consumption will increase when you use certain features or apps, such as GPS,
games, or the Internet.
•
The battery is consumable and the useful charge will get shorter over time.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
•
Charge the battery.
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Center.
Photo quality is poorer than the preview
•
The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
•
If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate license or key to play the file.
•
Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com.
Appendix
256
•
Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
•
Your device supports multimedia files that are authorized by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Bluetooth is not working well
If another Bluetooth device is not located or there are connection problems or performance
malfunctions, try the following:
•
Ensure that the device you wish to connect with is ready to be scanned or connected to.
•
Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
•
On your device, launch the
Settings
app, tap
Connections
, and then tap the
Bluetooth
switch to re-activate it.
•
On your device, launch the
Settings
app, tap
General management
→
Reset
→
Reset
network settings
→
Reset settings
→
Reset
to reset network settings. You may lose
registered information when performing the reset.
If the tips above do not solve the problem, contact a Samsung Service Center.
A connection is not established when you connect the device to a
computer
•
Ensure that the USB cable you are using is compatible with your device.
•
Ensure that you have the proper driver installed and updated on your computer.
•
If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Appendix
257
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
A small gap appears around the outside of the device case
•
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
•
Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the device care feature or manually delete
unused apps or files to free up storage space.
The Home button does not appear
The navigation bar containing the Home button may disappear while using certain apps or
features. To view the navigation bar, drag upwards from the bottom of the screen.
The screen brightness adjustment bar does not appear on the
notification panel
Open the notification panel by dragging the status bar downwards, and then drag the
notification panel downwards. Tap next to the brightness adjustment bar and tap the
Show control on top
switch to activate it.
Copyright
Copyright © 2019 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.
Trademarks
•
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
•
Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
•
Wi-Fi®, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of
the Wi-Fi Alliance.
•
Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the
double-D symbol are trademarks of Dolby Laboratories.
•
All other trademarks and copyrights are the property of their respective owners.