Table of Contents
- Getting Started
- About the Galaxy Watch Active
- Read me first
- Device layout
- Battery
- Wearing the Galaxy Watch Active
- Turning the Galaxy Watch Active on and off
- Connecting the Galaxy Watch Active to a mobile device
- Using the Galaxy Watch Active without a mobile device
- Controlling the screen
- Watch
- Notifications
- Quick panel
- Entering text
- Apps and features
- Galaxy Wearable app
- Using the Galaxy Watch Active
- Appendix
Samsung SM-R500NZSABTU User Manual
Displayed below is the user manual for SM-R500NZSABTU by Samsung which is a product in the Smartwatches & Sport Watches category. This manual has pages.
Related Manuals
2
Table of Contents
Getting Started
5 About the Galaxy Watch Active
5 Read me first
11 Device layout
11 Package contents
12 Galaxy Watch Active
14 Wireless charger
15 Battery
15 Charging the battery
16 Battery charging tips and
precautions
17 Wireless charging
19 Power saving mode
20 Wearing the Galaxy Watch Active
20 Putting on the Galaxy Watch Active
21 Band tips and precautions
21 Replacing the band
23 Turning the Galaxy Watch Active
on and off
24 Connecting the Galaxy Watch
Active to a mobile device
24 Installing the Galaxy Wearable app
24 Connecting the Galaxy Watch
Active to a mobile device via
Bluetooth
26 Remote connection
27 Using the Galaxy Watch Active
without a mobile device
28 Controlling the screen
28 Touchscreen
31 Screen composition
32 Turning the screen on and off
32 Switching the screen
34 Lock screen
35 Watch
35 Watch screen
35 Changing the watch face
36 Activating the watch always on
feature
37 Watch only mode
37 Notifications
37 Notification panel
38 Viewing incoming notifications
39 Selecting apps for receiving
notifications
39 Quick panel
46 Entering text
46 Introduction
46 Using the voice input
47 Using emoticons
48 Using handwriting input mode or
the keyboard
Table of Contents
3
86 Music
86 Introduction
86 Playing music
86 Importing music
87 Playing music with your Galaxy
Watch Active
87 Playing music with your mobile
device
88 Playing music without connecting
to a mobile device
88 Reminder
89 Calendar
90 Bixby
90 Introduction
90 Launching Bixby
91 Using Bixby
92 Setting the language
92 Weather
93 Alarm
94 World clock
94 Gallery
94 Importing and exporting images
95 Viewing images
96 Deleting images
96 Find My Phone
97 Find My Watch
98 SOS messages
99 Email
99 Galaxy Store
Apps and features
50 Messages
52 Phone
52 Introduction
52 Receiving calls
54 Making calls
54 Contacts
56 Samsung Pay
57 Samsung Health
57 Introduction
60 Daily activity
61 Steps
63 Floors
64 Calories
65 Exercise
72 Sleep
74 Heart rate
76 Stress
78 Food
80 Weight management
81 Water
82 Caffeine
83 Together
84 Settings
84 Additional information
85 GPS
Table of Contents
4
122 Find My Watch
123 Account and backup
124 Sync phone settings
124 Accessibility
125 About watch
126 About Galaxy Wearable
127 Watch faces
127 Discover
Using the Galaxy Watch
Active
128 Introduction
128 Using as a personal coach for your
health
128 Achieving your daily activity target
129 Managing stress and sleep quality
129 Experiencing enhanced exercises
130 Using as an intelligent planner
130 Checking out today’s information
131 Managing my daily life
133 Using dual clock when you are
abroad
133 Using a convenient reminder
Appendix
134 Troubleshooting
138 Removing the battery
100 Settings
100 Introduction
100 Watch faces
101 Vibration
101 Display
102 Advanced
103 Connections
107 Apps
108 Security
108 Account
109 Accessibility
109 General
111 Battery
111 About watch
112 Connect to new phone
112 Connect to phone
Galaxy Wearable app
113 Introduction
115 Home
115 About watch
115 Payment
115 Galaxy Store
115 Samsung Health
116 SmartThings
116 Samsung Pay
116 Notifications
117 Apps
118 Widgets
119 Vibration
119 Display
120 Advanced
121 Add content to your watch
122 Send SOS requests
5
Getting Started
About the Galaxy Watch Active
The Galaxy Watch Active is a smartwatch that can analyse your exercise pattern, manage your
health and allows you to use a variety of convenient apps for making phone calls and playing
music. You can easily launch the various features with a simple tap and also change the watch
face to match your taste.
Connect your Galaxy Watch Active to your mobile device to expand your mobile device
experience, or use the Galaxy Watch Active by itself, without connecting to a mobile device.
Read me first
Please read this manual before using this device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, model
specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the Galaxy Watch Active or apps to work improperly.
Getting Started
6
•
Software, sound sources, wallpapers, images, and other media provided with this Galaxy
Watch Active are licensed for limited use. Extracting and using these materials for
commercial or other purposes is an infringement of copyright laws. Users are entirely
responsible for illegal use of media.
•
Default apps that come with the Galaxy Watch Active are subject to updates and may no
longer be supported without prior notice. If you have questions about an app provided
with the Galaxy Watch Active, contact a Samsung Service Centre. For user-installed apps,
contact service providers.
•
Modifying the Galaxy Watch Active’s operating system or installing softwares from
unofficial sources may result in Galaxy Watch Active malfunctions and data corruption or
loss. These actions are violations of your Samsung licence agreement and will void your
warranty.
•
Some functions may not work as described in this manual depending on the maker and
model of the mobile device you connect to the Galaxy Watch Active.
•
You can see the touchscreen clearly even in strong outdoor sunlight by automatically
adjusting the contrast range based on the surrounding environment. Due to the nature
of the Galaxy Watch Active, displaying fixed graphics for extended periods may result in
afterimages (screen burn-in) or ghosting.
–
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods and turn off the touchscreen when not using the Galaxy Watch
Active.
–
You can set the touchscreen to turn off automatically when you are not using it.
Tap (
Settings
) on the Galaxy Watch Active’s Apps screen, tap
Display
→
Screen
timeout
, and then select the length of time you want the device to wait before
turning off the touchscreen.
–
To set the touchscreen to automatically adjust its brightness based on the
surrounding environment, tap (
Settings
) on the Galaxy Watch Active’s Apps
screen, tap
Display
→
Auto low brightness
, and then tap the switch to activate it.
Getting Started
7
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the Galaxy Watch Active. To view the FCC ID, tap (
Settings
)
on the Galaxy Watch Active’s Apps screen, tap
About watch
→
Device
, and then check
the FCC ID under
FCC certification
.
•
Depending on the region, you can view the regulatory information on the Galaxy Watch
Active. To view the information, tap (
Settings
) on the Galaxy Watch Active’s Apps
screen and tap
About watch
→
Regulatory info
.
Maintaining water and dust resistance
Your device supports water- and dust-resistance. Follow these tips carefully to maintain the
water- and dust-resistance of your device. Failure to do so may result in damage to your
device.
•
Do not expose the device to water moving with force.
•
Do not use your device when you dive into the water, snorkel or try any water sports in
fast-flowing water.
•
If the device or your hands are wet, dry them thoroughly before handling the device.
•
If the device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the
device is exposed to other liquids, such as salt water, swimming pool water, soapy water,
oil, perfume, sunscreen, hand cleaner, or chemical products such as cosmetics, rinse it
with fresh water and dry it thoroughly with a clean, soft cloth. If you do not follow these
instructions, the device’s performance and appearance may be affected.
•
If the device is dropped or receives an impact, the water- and dust-resistant features of
the device may be damaged.
•
Do not disassemble your device. The water- and dust-resistant features of the device can
be damaged.
•
Do not expose your device to a dramatic change in air temperature or water temperature.
•
Do not dry your device with a heating machine like a hair drier.
•
The water-resistant feature of the device can be damaged in the sauna.
Getting Started
8
•
Some features such as the touchscreen may not work properly if the device is used in
water.
•
Your device has been tested in a controlled environment and certified to be water-
and dust-resistant in specific situations and conditions. (Meets the requirements of
the water-resistance in a 50 m deep water as described by the international standard
ISO 22810:2010 and your device can be used in shallow water. Meets the requirements
of the dust-resistance as described by classification IEC 60529 IP6X.)
Precautions for overheating
If you feel discomfort due to overheating while using the device, stop using it immediately
and remove it from your wrist.
To avoid problems, such as device malfunction, skin discomfort or damage, and battery
draining, a warning will appear on the device if it reaches a specific temperature. When the
initial warning appears, all device functions will be disabled until the device cools down to a
specific temperature.
If the device temperature continues to increase, a second warning will appear. At this time,
the device will shut down. Do not use the device until it cools down to a specific temperature.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Getting Started
9
Cleaning and managing the Galaxy Watch Active
Follow the points below to ensure your Galaxy Watch Active functions correctly and
maintains its appearance. Failure to do so may damage the Galaxy Watch Active and cause
the skin irritation.
•
Prevent the device from being exposed to dust, sweat, ink, oil, and chemical products
such as cosmetics, antibacterial spray, hand cleaner, detergent, and insecticides. The
Galaxy Watch Active’s exterior and interior parts may be damaged or it could result
in poor performance. If your Galaxy Watch Active is exposed to any of the previously
mentioned substances, use a lint-free, soft cloth to clean it.
•
Do not use soap, cleaning agents, abrasive materials and compressed air when cleaning
your Galaxy Watch Active and do not clean it with the ultrasonic waves or the external
heat sources. Doing so may damage the Galaxy Watch Active. Skin irritation may be
caused by soap, detergents hand sanitizers, or cleaning agents left on the Galaxy Watch
Active.
•
Clean your wrist and band after exercising or sweating. Clean the Galaxy Watch Active
with freshwater, wipe it with a little rubbing alcohol and dry your Galaxy Watch Active
thoroughly.
•
When you remove sun block, lotion, or oil, use a soap-free detergent, then rinse and dry
your Galaxy Watch Active thoroughly.
•
If the Galaxy Watch Active’s band gets stained or contains any materials, wipe it with a
moistened soft bristle toothbrush.
Getting Started
10
Use caution if you are allergic to any materials on the Galaxy Watch Active
•
Samsung has tested the noxious materials found on the Galaxy Watch Active through
the internal and external certificate authorities, including the test for all materials which
contact with skin, skin toxicity test, and the Galaxy Watch Active-wearing test.
•
The Galaxy Watch Active includes nickel. Take the necessary precautions if your skin is
hypersensitive or you have an allergy to any materials found on the Galaxy Watch Active.
–
Nickel: The Galaxy Watch Active contains a small amount of nickel, which is below its
reference point limited by the Europe REACH regulation. You will not be exposed to
the nickel inside the Galaxy Watch Active and the Galaxy Watch Active has passed the
international certificated test. However, if you are sensitive to nickel, be careful to use
the Galaxy Watch Active.
•
Only the materials observed the standards of the U.S Consumer Product Safety
Commission (CPSC), the regulations of the European countries, and other international
standards are used to make a Galaxy Watch Active.
•
For more information about how Samsung manages chemicals, refer to the Samsung
website (https://www.samsung.com/uk/aboutsamsung/sustainability/environment/).
Getting Started
11
Device layout
Package contents
Refer to the quick start guide for package contents.
•
The items supplied with the Galaxy Watch Active, their images, and any available
accessories may vary depending on the region or service provider.
•
The supplied items are designed only for this Galaxy Watch Active and may not be
compatible with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the Galaxy Watch Active before purchase.
•
Except the Galaxy Watch Active and some accessories may not have the same
water- and dust-resistance certification.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
Getting Started
12
Galaxy Watch Active
Back key
Home key (Power
key)
Microphone
Touchscreen
GPS antenna
Atmospheric
pressure sensor
NFC antenna
Light sensor
Heart rate sensor
Band
Pressure vent
Getting Started
13
The device and some accessories (sold separately) contain magnets. The American
Heart Association (US) and the Medicines and Healthcare Products Regulatory
Agency (UK) both warn that magnets can affect the operation of implanted
pacemakers, cardioverters, defibrillators, insulin pumps or other electro medical
devices (collectively, “Medical Device”) within the range of 15 cm (6 inches). If you
are a user of any of these Medical Devices, DO NOT USE THIS DEVICE AND SOME
ACCESSORIES (SOLD SEPARATELY) UNLESS YOU HAVE CONSULTED WITH YOUR
PHYSICIAN.
•
Do not store your device and some accessories (sold separately) near magnetic
fields. Magnetic stripe cards, including credit cards, phone cards, passbooks, and
boarding passes, may be damaged by magnetic fields.
•
Ensure that the band is kept clean. Contact with contaminants, such as dust and
dye, can cause stains on the band that may not be fully removed.
•
Do not insert sharp objects into the atmospheric pressure sensor, the pressure
vent, or the microphone. Inner components of the Galaxy Watch Active may be
damaged along with the water-resistance feature.
•
If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Centre.
•
Make sure the Galaxy Watch Active’s microphone is not obstructed when you are
speaking into it.
•
The pressure vent ensures that Galaxy Watch Active’s inner parts and sensors
work correctly when you use the Galaxy Watch Active in environment where the
atmospheric pressure changes.
Getting Started
14
Keys
Key Function
Home/Power
•
Press and hold to turn the Galaxy Watch Active on or off.
•
Press to turn on the screen.
•
Press and hold for more than 7 seconds to restart the
Galaxy Watch Active.
•
Press to open the Apps screen when you are on the Watch
screen.
•
Press to open the Watch screen when you are on any
other screen.
Back
•
Press to return to the previous screen.
Wireless charger
Wireless charging
surface
Do not expose the wireless charger to water because the wireless charger does not
have same water- resistance certification as your Galaxy Watch Active.
Getting Started
15
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the Galaxy Watch Active.
•
Use the supplied wireless charger and charger. The Galaxy Watch Active cannot be
charged properly with a third-party charger.
•
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and be easily accessible while charging.
1 Connect the wireless charger to the charger and plug the charger into an electric socket.
2 Place the Galaxy Watch Active into the wireless charger aligning the centre of your Galaxy
Watch Active’s back side with the centre of the wireless charger.
Wireless charger
Getting Started
16
3 After fully charging, disconnect the Galaxy Watch Active from the wireless charger. First,
disconnect the wireless charger from the charger and then unplug the charger from the
electric socket.
Checking the charging status
Press any of the Galaxy Watch Active’s keys to turn on the screen while it is on the wireless
charger.
While charging the battery when the Galaxy Watch Active is turned off, press any key to check
the charging status on the screen.
While charging the battery when the Galaxy Watch Active is turned on, tap the screen to
check the charging status.
Battery charging tips and precautions
•
If there are obstructions between the Galaxy Watch Active and the wireless charger, the
Galaxy Watch Active may not charge properly. Prevent the Galaxy Watch Active and the
wireless charger from coming into contact with sweat, liquids, or dust.
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the Galaxy Watch Active cannot be turned on
immediately when the charger is connected. Allow a depleted battery to charge for a few
minutes before turning on the Galaxy Watch Active.
•
If you use multiple apps at once, the battery will drain quickly. To avoid losing power
during a data transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
If the Galaxy Watch Active is being charged with other devices via a multi charger,
charging may take longer.
•
The Galaxy Watch Active can be used while it is charging, but it may take longer to fully
charge the battery.
Getting Started
17
•
If the Galaxy Watch Active receives an unstable power supply while charging, the
touchscreen may not function. If this happens, disconnect the Galaxy Watch Active from
the wireless charger.
•
While charging, the Galaxy Watch Active may heat up. This is normal and should not
affect the Galaxy Watch Active’s lifespan or performance. If the battery gets hotter than
usual, the charger may stop charging for your safety. If this happens, continue charging
the Galaxy Watch Active after allowing it to cool down by removing it from the wireless
charger.
•
If the Galaxy Watch Active is not charging properly, take the Galaxy Watch Active to a
Samsung Service Centre.
•
Avoid using a bent or damaged USB cable. If the USB cable is damaged, stop using it.
Wireless charging
The Galaxy Watch Active has a built-in wireless charging coil. You can charge the battery by
using a wireless charging pad or another device that functions as a wireless charging pad.
The wireless charging pad and other devices that function as wireless charging pads are sold
separately.
Charging the battery with a wireless charging pad
1 Place the centre of the Galaxy Watch Active’s back on the centre of the wireless charging
pad.
Getting Started
18
2 After fully charging, disconnect the Galaxy Watch Active from the wireless charging pad.
Precautions for wireless charging
Do not place the Galaxy Watch Active on the wireless charging pad when conductive
materials, such as metal objects and magnets, are placed between the Galaxy Watch
Active and the wireless charging pad.
The Galaxy Watch Active may not charge properly or may overheat, or the Galaxy
Watch Active and the cards may be damaged.
•
Use Samsung-approved wireless charging pad. If you use other wireless charging
pads, the battery may not charge properly.
•
For more information about available wireless charging pads, refer to the Samsung
website.
Charging the battery using PowerShare
1 Place the centre of the Galaxy Watch Active’s back on the device that functions as a
wireless charging pad.
The location of the wireless charging coil may vary by device. Adjust the device and
the Galaxy Watch Active to make a strong connection.
The device that functions
as a wireless charging pad
Getting Started
19
2 After fully charging, disconnect the Galaxy Watch Active from the device.
•
To charge properly, do not move or use the device or Galaxy Watch Active while
charging.
•
If you charge the Galaxy Watch Active while charging the device that functions as
a wireless charging pad, the charging speed may decrease or the Galaxy Watch
Active may not charge properly, depending on the charger type.
•
Charging speed or efficiency may vary depending on the device’s condition or the
surrounding environment.
•
If the remaining battery power of the device that functions as a wireless charging
pad drops below a certain level, power sharing will stop.
•
For more information about available devices that functions as wireless charging
pads, refer to the Samsung website.
Power saving mode
Activate power saving mode to extend the battery’s usage time.
•
Displays colours on the screen as grey tones.
•
Deactivates the Wi-Fi network.
•
Limits all functions except for call, message, and notification features.
•
Notifications for apps that require a network connection are not received when your
Galaxy Watch Active is not connected to the mobile device.
•
Limits the performance of the Galaxy Watch Active’s CPU.
On the Apps screen, tap (
Settings
)
→
Battery
→
Power saving
→
. Alternatively, tap
→
on the quick panel to activate power saving mode. Refer to Quick panel for more
information about how to open the quick panel.
To deactivate this mode, tap
Turn off
at the bottom of the power saving mode screen and tap
. Alternatively, tap on the quick panel to deactivate power saving mode.
Getting Started
20
Wearing the Galaxy Watch Active
Putting on the Galaxy Watch Active
Open the buckle and place the band around your wrist. Fit the band to your wrist, insert the
pin into an adjustment hole, and then secure the buckle to close it.
Do not bend the band excessively. Doing so may damage the Galaxy Watch Active.
•
To measure your heart rate more accurately with the Galaxy Watch Active, wear
the Galaxy Watch Active firmly around your lower arm just above the wrist. Refer to
Wearing the Galaxy Watch Active correctly for more information.
•
When certain materials come into contact with the back of the Galaxy Watch
Active, your Galaxy Watch Active may recognise that you are wearing it on your
wrist.
•
If your Galaxy Watch Active does not register that a motion has occurred for more
than 10 minutes, your Galaxy Watch Active may recognise that you are not wearing
it on your wrist.
Getting Started
21
Band tips and precautions
•
When you wear the Galaxy Watch Active for a long time or do a high-intensity exercise
while wearing it, skin irritation may occur due to friction and pressure. If you wearing your
Galaxy Watch Active for a long time, remove the Galaxy Watch Active from your wrist and
do not wear your Galaxy Watch Active for several hours.
•
Skin irritation may occur due to an allergy, environment factors, other factors, or when
your skin is exposed to soap or sweat for long periods. In this case, stop using your Galaxy
Watch Active and wait 2 or 3 days for the symptoms to ease. If the symptoms persist or
worsen, immediately call your doctor.
•
Make sure your skin is dry before wearing your Galaxy Watch Active. If you wear a wet
Galaxy Watch Active for a long time, your skin may be affected.
•
If you use your Galaxy Watch Active in the water, remove foreign materials from your skin
and Galaxy Watch Active and dry them thoroughly to prevent the skin irritation.
•
Do not use any accessories except the Galaxy Watch Active in the water.
Replacing the band
Detach the band from the Galaxy Watch Active to replace it with a new one.
1 Slide the band’s spring bar inwards.
Getting Started
22
2 Pull the band away from the Galaxy Watch Active’s body.
3 Insert one end of the spring bar’s new band into the Galaxy Watch Active’s lug.
Getting Started
23
4 Slide the spring bar inwards and connect the new band.
1
2
Turning the Galaxy Watch Active on and off
Press and hold the Home key (Power key) for a few seconds to turn on the Galaxy Watch
Active.
When you turn on the Galaxy Watch Active for the first time or reset it, on-screen instructions
will appear to download and install the Galaxy Wearable app on your mobile device. Refer to
Connecting the Galaxy Watch Active to a mobile device for more information.
To turn off the Galaxy Watch Active, press and hold the Home key (Power key), and then tap
Power off
.
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.
Getting Started
24
Restarting the Galaxy Watch Active
If your Galaxy Watch Active is frozen and unresponsive, press and hold the Home key (Power
key) for more than 7 seconds to restart it.
Connecting the Galaxy Watch Active to a mobile
device
Installing the Galaxy Wearable app
You can use other various features after connecting your Galaxy Watch Active to a mobile
device. To connect your Galaxy Watch Active to a mobile device, install the Galaxy Wearable
app on the mobile device.
Depending on your mobile device, you can download the Galaxy Wearable app from the
following places:
•
Samsung Android devices:
Galaxy Store
,
Play Store
•
Other Android devices:
Play Store
You cannot install the Galaxy Wearable app on the mobile devices that do not
support Galaxy Watch Active syncing. Ensure that your mobile device is compatible
with a Galaxy Watch Active.
Connecting the Galaxy Watch Active to a mobile device via
Bluetooth
Galaxy Watch Active
1 Turn on the Galaxy Watch Active and swipe upwards from the bottom of the screen.
A screen will appear about downloading and installing the Galaxy Wearable app.
2 Tap to select a language to use and follow the on-screen instructions.
If you want to use your Galaxy Watch Active without connecting it to a mobile device,
refer to Using the Galaxy Watch Active without a mobile device.
Getting Started
25
Mobile device
3 Launch the
Galaxy Wearable
app.
If necessary, update the Galaxy Wearable app to the latest version.
4 Tap
Start the journey
.
5 Select your device on the screen.
If you cannot find your device, tap
Mine’s not here
.
6 Tap
TURN ON
when the Bluetooth activation request window appears.
7 Follow the on-screen instructions to complete the connection.
When completing the connection, an on-screen tutorial will appear on both the Galaxy
Watch Active’s screen and the mobile device. Follow the on-screen instructions to learn
the Galaxy Watch Active’s basic controls.
•
Connection methods and screen may vary depending on your mobile device and
software version.
•
When you connect your Galaxy Watch Active to a mobile device for the first time
after resetting it, the Galaxy Watch Active’s battery may drain more quickly while
syncing data, such as contacts.
•
Supported mobile devices and features may vary depending on your region,
service provider, and device manufacturer.
Getting Started
26
Connecting the Galaxy Watch Active to a new mobile device
When you connect the Galaxy Watch Active to a new mobile device, the Galaxy Watch Active
will be reset. When the prompt appears before connecting your Galaxy Watch Active to a new
mobile device, tap
Back up data >
to securely back up the stored data. Refer to Managing the
data in the Galaxy Watch Active for more information about backing up your Galaxy Watch
Active.
1 On the Apps screen, tap (
Settings
)
→
Connect to new phone
→
.
The connection between your Galaxy Watch Active and your mobile device will end. After
a light reset, it will automatically enter Bluetooth pairing mode.
2 On your new mobile device, launch the
Galaxy Wearable
app to connect to your Galaxy
Watch Active.
If the mobile device you want to connect to is already connected to another device,
launch the
Galaxy Wearable
app on your mobile device and tap
→
Add new
device
to connect with a new device.
Remote connection
Your Galaxy Watch Active and mobile device are connected via Bluetooth. When a Bluetooth
connection is not available, you can remotely connect the Galaxy Watch Active to your mobile
device by using your Samsung account via the Wi-Fi network. This allows you to continue
receiving notifications from your mobile device.
If this feature is not turned on, launch the
Galaxy Wearable
app on your mobile device, tap
Home
→
Account and backup
, and then tap the
Remote connection
switch.
Getting Started
27
Using the Galaxy Watch Active without a mobile
device
You can use the Galaxy Watch Active without connecting it to a mobile device. Use your
Galaxy Watch Active conveniently without connecting to a mobile device while doing
outdoor activities such as climbing a mountain or exercise. You can set to use the Galaxy
Watch Active without a mobile device when you turn on the Galaxy Watch Active for the first
time or you reset it.
•
Some features are not available when you using your Galaxy Watch Active without
connecting to a mobile device.
•
Visit www.samsung.com to view legal notices provided when setting Without
phone connection mode for the first time.
1 Turn on the Galaxy Watch Active and swipe upwards from the bottom of the screen.
2 Tap and select a language to use.
3 Tap , scroll down the screen, and tap
here
.
4 Check the notice and tap
Continue >
.
5 Read the compulsory terms and conditions and tap
Agree >
.
6 Read the additional terms and conditions, select the terms and conditions that you agree
to, and then tap
Next >
.
7 Login with your Samsung account.
8 If you need to restore data, restore another Galaxy Watch Active’s data stored in your
Samsung account.
9 Set a time zone, date, and time.
10
Set a PIN for restoring or backing up data.
On the Apps screen, tap (
Settings
)
→
Connect to phone
→
and enter the PIN
to connect the Galaxy Watch Active to a mobile device while using the Galaxy Watch
Active without a mobile device.
Getting Started
28
Controlling the screen
Touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
•
The Galaxy Watch Active may not recognise touch inputs close to the edges of the
screen, which are outside of the touch input area.
•
It is recommended to use fingers when you use the touchscreen.
•
The touchscreen may not be available when water lock mode is activated.
Tapping
To open an app, to select a menu item, or to press an on-screen button, tap it with your finger.
Getting Started
29
Tapping and holding
Tap and hold the screen for two or more seconds to access the edit mode or to view available
options.
Dragging
To move an item, tap and hold it and drag it to the target position.
Getting Started
30
Double-tapping
Double-tap on an image to zoom in. Double-tap again to return.
Swiping
Swipe to the left or right to view other panels.
Getting Started
31
Screen composition
The Watch screen is the starting point for accessing all of the Galaxy Watch Active’s many
screens.
You can view other screens by pressing the key or swiping your finger on the screen.
Notifications
Watch
Widgets Add widgets.
Available widgets, notifications, and their arrangement may vary depending on the
software version.
Adding widgets
You can add more widgets on the Home screen.
Scroll left on the screen, tap , and select a widget. The selected widget will appear in a new
panel.
Moving widgets
Tap and hold a widget and then drag it to the desired location.
Removing widgets
Tap and hold a widget and then tap .
Getting Started
32
Turning the screen on and off
To turn on the screen, press the Home key or the Back key.
If the screen does not turn on after you tap the screen, tap (
Settings
) on the Apps screen,
tap
Advanced
→
Touch wake-up
, and then tap the switch to activate the it.
To turn off the screen, cover it with your palm. Also, the screen will automatically turn off if the
Galaxy Watch Active is not used for a specified period.
You can also turn on the screen using the wake-up gesture feature. On the Apps screen, tap
(
Settings
)
→
Advanced
→
Wake-up gesture
and tap the switch to activate it.
Switching the screen
Switching between the Watch and Apps screen
To open the Apps screen, press the Home key on the Watch screen.
To return to the Watch screen, press the Home key.
An app
Watch screen Apps screen
View recent apps.
Getting Started
33
Apps screen
The Apps screen displays icons for all apps installed on the Galaxy Watch Active.
To move to the next or previous Apps screen, swipe the screen to the left or right or tap or
.
The available apps may vary depending on the software version.
Opening apps
On the Apps screen, tap an app icon to launch the app.
To launch an app from the list of recently used apps, tap (
Recent apps
) on the Apps
screen.
Alternatively, swipe the screen to the left on the Watch screen and select the recently
launched app or frequently used app from the
App shortcuts
widget to launch the app.
To add an app you want to the
App shortcuts
widget, tap and add the app. If
there is no space to add the frequently used app, tap and hold the screen, tap
EDIT
,
and then tap on the previously added app to add another app.
Closing apps
1 On the Apps screen, tap (
Recent apps
).
2 Swipe the screen to the left or right to move to the app to close.
3 Tap .
To close all running apps, tap
Close all
.
Getting Started
34
Returning to the previous screen
To return to the previous screen, press the Back key.
Lock screen
Use the screen lock feature to protect your personal information by preventing others from
accessing your Galaxy Watch Active. After activating the screen lock feature, the Galaxy Watch
Active will require an unlock code whenever unlocking it.
Setting the screen lock
On the Apps screen, tap (
Settings
)
→
Security
→
Lock
→
Type
and select the lock
method.
•
Pattern
: Draw a pattern with four or more dots to unlock the screen.
•
PIN
: Enter a PIN with numbers to unlock the screen.
Getting Started
35
Watch
Watch screen
You can check the current time or view other information. When you are not on the Watch
screen, press the Home key to return to the Watch screen.
Changing the watch face
Tap and hold the Watch screen and swipe the screen to the left or right, and then select a
watch face.
You can also customise the watch by tapping
Customise
.
To download more watch faces from the
Galaxy Store
app, tap
Galaxy Store
.
You can also change the watch face. On the Apps screen, tap (
Settings
)
→
Watch
faces
→
Watch faces
.
Getting Started
36
You can also change the Galaxy Watch Active’s watch face from your mobile device. Launch
the
Galaxy Wearable
app on your mobile device and tap
Watch faces
or
Discover
. To
download more watch faces from the
Galaxy Store
app, tap
VIEW MORE
on
Featured watch
faces
.
Customise a watch face with a photo
Apply a photo as your watch face after importing a photo from your mobile device. Refer to
Importing images from your mobile device for more information about importing photos
from a mobile device.
1 Tap and hold the Watch screen and swipe the screen to the left or right, and then tap
Customise
of the
My Photo+
watch face.
2 Tap the screen and tap
Add photo
.
3 Select a photo to apply as a watch face and tap
OK
→
OK
.
You can zoom in or out of the photo by double-tapping the image quickly. When the
photo is zoomed in, swipe the screen to make a part of the photo appear on the screen.
To add extra photos, swipe the screen to the left and select
Add photo
. Up to twenty
photos can be added as the watch face. The photos you add will rotate in a row.
4 Swipe the screen to change the colour or font and tap
OK
.
Activating the watch always on feature
You can set the screen to always display the time when the screen is turned off while you are
wearing your Galaxy Watch Active.
On the quick panel, tap . Alternatively, on the Apps screen, tap (
Settings
)
→
Watch
faces
→
Watch always on
, and then tap the switch to activate it.
Getting Started
37
Watch only mode
You can use your Galaxy Watch Active in watch only mode. In watch only mode, only the time
will display and all other functions cannot be used.
On the quick panel, tap . Alternatively, on the Apps screen, tap (
Settings
) and tap
Battery
to open the battery management menu. Then select
Watch only
and tap .
To deactivate watch only mode, press and hold the Home key for more than three seconds.
Notifications
Notification panel
Check a notification such as a new message or a missed call on the notification panel. On the
Watch screen, swipe to the right to open the notification panel. When there are unchecked
notifications, an orange dot will be visible on the Watch screen.
Notification
indicator
Getting Started
38
Viewing incoming notifications
When you receive a notification, information about the notification, such as its type or the
time you received it, will appear on the screen. If more than two notifications are received,
swipe the screen to the left or right to view more notifications.
Tap the notification to view details.
Access additional
options.
Deleting notifications
Delete a notification by swiping upwards on the screen while viewing a notification.
Getting Started
39
Selecting apps for receiving notifications
Select an app from your mobile device to receive notifications on your Galaxy Watch Active.
1 Launch the
Galaxy Wearable
app on your mobile device and tap
Home
→
Notifications
,
and tap the switch.
2 Tap
Manage notifications
and tap the switch next to apps to receive notifications from
them on your Galaxy Watch Active.
Quick panel
This panel allows you to view the Galaxy Watch Active’s current status and configure settings.
Swipe downwards from the top edge of the screen.
When there are more than nine quick setting icons, swipe the screen to the left or right to
move to the next or previous quick panel.
Quick setting
icons
Indicator icons
Galaxy Watch
Active's
connection status
Battery power
level icon
Getting Started
40
Checking the indicator icons
Indicator icons appear at the top of the quick panel and let you know the Galaxy Watch
Active’s current status. The icons listed in the table below are most common.
The indicator icons shown may vary depending on the region.
Icon Meaning
Bluetooth connected
Bluetooth disconnected
Bluetooth headset connected
Wi-Fi connected
Battery power level
Checking quick setting icons
Quick setting icons appear on the quick panel. Tap the icon to change the basic settings or
launch the function conveniently.
Refer to Editing the quick setting icons for more information about adding the new icons on
the quick panel.
Icon Meaning
Activate goodnight mode
Connect the Bluetooth headset
/ Activate vibrate or silent mode
Activate do not disturb mode
Activate the watch always on feature
Adjust the brightness
Activate theatre mode
Launch the
Settings
app
Getting Started
41
Icon Meaning
Activate power saving mode
Activate flight mode
Activate water lock mode
/ Connect the Wi-Fi network or connect the Wi-Fi network automatically
Activate the location information feature
Open the battery management menu
Launch the
Find My Phone
app
Activate the NFC feature
/ Play or pause music
Activate the touch sensitivity feature
Editing the quick setting icons
You can edit the icons on the quick panel.
Adding a quick setting icon
Tap and hold a quick setting icon on the quick panel and tap , then select a feature you
want to add on the quick panel.
The icon for the feature you select will be added on the quick panel.
Removing a quick setting icon
Tap and hold a quick setting icon you want to delete on the quick panel and tap .
The quick setting icon will be removed.
You can also edit the quick panel. On the Apps screen, tap (
Settings
)
→
Advanced
→
Edit quick settings
.
Getting Started
42
Activating goodnight mode
Activate goodnight mode for sleeping.
On the quick panel, tap .
The icon will appear at the top of the Watch screen. All notifications except for alarms are
muted and the screen will not turn on when notifications are received while sleeping. Also,
the wake-up gesture feature and watch always on feature will be deactivated automatically.
Connecting the Bluetooth headset
Connect the Bluetooth headset and you can listen music through it.
On the quick panel, tap .
The Bluetooth feature is activated and the available Bluetooth headsets list will be searched. If
the previously used Bluetooth is available, it will be connected automatically.
Activating vibrate or silent mode
Activate vibrate or silent mode.
On the quick panel, tap or .
Activating do not disturb mode
Set the Galaxy Watch Active to mute all notifications except for alarms and the screen will not
turn on when notifications are received.
On the quick panel, tap and select the do not disturb option you want.
The icon will appear at the top of the Watch screen.
Activating the watch always on feature
Set the screen to always display the time when the screen is turned off while you are wearing
your Galaxy Watch Active.
On the quick panel, tap .
If you activate this feature, the battery will drain more quickly than normal.
Getting Started
43
Adjusting the brightness
You can adjust the Galaxy Watch Active’s brightness as desired.
On the quick panel, tap and adjust the brightness by tapping or .
Activating theatre mode
Activate theatre mode for watching movies.
On the quick panel, tap .
The icon will appear at the top of the Watch screen. All alarms and notifications are muted
and the screen will not turn on when a notification is received or when there is an alarm. Also,
the wake-up gesture feature and watch always on feature will be deactivated automatically.
Launching the Settings app
Launch the
Settings
app to configure the Galaxy Watch Active’s various features.
On the quick panel, tap .
The
Settings
app will launch.
Activating power saving mode
Activate power saving mode to restrict some Galaxy Watch Active features and reduce the
battery usage.
On the quick panel, tap .
Displays colours on the screen as grey tones.
Refer to Power saving mode for more information.
Activating the flight mode
Activate the flight mode when you board an aeroplane. Activating this feature will restrict
apps that require an network connection, but allow you to use other features as normal.
On the quick panel, tap .
The icon will appear at the top of the Watch screen.
Getting Started
44
Activating water lock mode
Activate water lock mode when you exercise in water.
On the quick panel, tap .
The touchscreen, the wake-up gesture feature, and the watch always on feature will be
deactivated automatically.
Press and hold the Home key until the circle disappears to turn off water lock mode.
Connecting to a Wi-Fi network
Connect to a Wi-Fi network manually or set the Wi-Fi network to connect automatically.
On the quick panel, tap or .
The Wi-Fi network will be connected or disconnected. The Wi-Fi network will be connected
automatically when appears.
does not appear and the Wi-Fi network does not connect automatically when you
use the Galaxy Watch Active without connecting to a mobile device.
Activating the location information feature
Activate the location information to use GPS data and location data with certain apps.
On the quick panel, tap .
Opening the battery management menu
Open the battery management menu to manage the battery consumption easily.
On the quick panel, tap .
The battery management menu will be appear.
Getting Started
45
Launching the Find My Phone app
Launch the
Find My Phone
app and find your mobile device when you misplace it.
On the quick panel, tap .
The mobile device will emit sound and turn on the screen. Refer to Find My Watch for more
information.
This feature is not displayed when you use the Galaxy Watch Active without
connecting to a mobile device.
Activating the NFC feature
Activate the NFC feature.
On the quick panel, tap .
The NFC feature can be used conveniently with the NFC antenna. Refer to NFC for more
information.
Playing or pausing music
Play or pause music.
On the quick panel, tap or .
Music is played or paused on the Galaxy Watch Active or the connected mobile device. You
can also listen to music after connecting the Bluetooth headset.
Activating the touch sensitivity feature
Activate the touch sensitivity feature to use the touchscreen while wearing gloves.
On the quick panel, tap .
Depending on the type of gloves, the touchscreen might not recognise your touch
and the feature may not activate.
Getting Started
46
Entering text
Introduction
A text input screen will appear when you are able to enter text, such as when sending a
message.
•
The text input screen may be different depending on the app you launch.
•
When the Galaxy Watch Active is connected to a mobile device via Bluetooth, the
language settings applied on the mobile device are applied to the Galaxy Watch
Active.
Use the voice input.
Insert emoticons.
Insert a text template.
Open handwriting input mode
or the keyboard.
Using the voice input
Tap and speak to enter your message.
To change the language recognised, tap
→
Input languages
.
Recognising voice input.
Access additional options.
Getting Started
47
•
This feature is not supported in some languages.
•
Tips for better voice recognition
–
Speak clearly.
–
Speak in quiet places.
–
Do not use offensive or slang words.
–
Avoid speaking in dialectal accents.
The Galaxy Watch Active may not recognise your spoken message depending on
your surroundings or how you speak.
Using emoticons
Tap and select the category. The emoticon list of the selected category will appear.
To draw a picture, tap
Doodle
at the top of the screen, and draw your message.
Tap to delete the input stroke by stroke. To recover a stroke, tap .
Getting Started
48
Using handwriting input mode or the keyboard
Tap to open handwriting mode and write on the screen.
This feature may not be available depending on the region.
Changing the input mode
Swipe the screen to the right from the left edge of the text input screen and select an input
mode you want. You can switch between text mode, emoticon mode, number mode, voice
input mode, handwriting mode, and punctuation mode.
Handwriting input mode may not be available depending on the region.
Changing the input language
Drag the space key to the left or right while tapping and holding it to change the input
language in text mode.
To add more languages, switch to number mode, punctuation mode, or emoticon mode.
Then, tap
→
Select input languages
and select a language to add. You can use up to two
languages.
Getting Started
49
Using the keyboard
Swipe the screen to the right from the left edge of the text input screen and select .
The keyboard will appear in text mode.
•
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
•
The keyboard layout may differ depending on the region.
Delete a preceding character.
Enter uppercase. For all caps, tap
it twice.
Enter a space.
50
Apps and features
Messages
View messages and reply to using the Galaxy Watch Active.
Viewing messages
You may incur additional charges for receiving messages while you are roaming.
1 Tap (
Messages
) on the Apps screen.
Or, swipe the screen to the right on the Watch screen to open the notification panel and
view a new message.
2 Scroll through the message list, and then select a contact to view your conversations.
To view a message on your mobile device, tap , swipe upwards or downwards on the screen,
and then tap
Show on phone
.
To reply a message, select an input mode and enter your message.
Apps and features
51
Sending messages
You may incur additional charges for sending messages while you are roaming.
1 Tap (
Messages
) on the Apps screen.
Create a new message.
Messages list
Contacts
2 Tap .
Or, you can choose a message recipient by tapping on the contacts list.
3 Add a recipient and tap
Next
.
4 Select an input mode, and enter your message, and then tap
Send
.
When you select a text template, tap .
When you select an emoticon, the message will automatically be sent to the recipients.
When you enter text by voice, you can select between text and audio for the message
format. If the message format selection screen does not appear, on the Apps screen, tap
(
Settings
)
→
Apps
→
Messages
, and then tap the
Send as audio
switch to activate
it.
Apps and features
52
Deleting messages
1 Tap (
Messages
) on the Apps screen.
2 Scroll through the message list, and then select a contact to view your conversations.
3 Tap , swipe upwards or downwards on the screen, and then tap
Delete
.
The message will be deleted both from the Galaxy Watch Active and the connected
mobile device.
Phone
Introduction
You can make or check incoming calls and answer them. However, you can have phone
conversations only through the connected mobile device.
Receiving calls
Answering a call
When a call comes in, drag outside the large circle.
You can have phone conversation through the connected mobile device with your Galaxy
Watch Active.
Apps and features
53
Rejecting a call
You can reject incoming calls and send a rejection message to the caller.
When a call comes in, drag outside the large circle.
To send a message when rejecting an incoming call, swipe upwards from the bottom edge of
the screen.
Missed calls
If a call is missed, a missed call notification is displayed on the notification panel. Swipe the
screen to the right on the Watch screen to open the notification panel and view missed call
notifications. Alternatively, tap (
Phone
) on the Apps screen to view missed calls.
Apps and features
54
Making calls
Tap (
Phone
) on the Apps screen.
Keypad Contacts
Log list
Use one of the followings methods:
•
Tap , enter a number using the keypad, and then tap .
•
Tap , scroll through the contact list, select a contact, and then tap .
•
Scroll through the log list, select a log entry, and then tap .
Contacts
The contacts saved on your mobile device will be also saved to your Galaxy Watch Active after
you connect them. You can make a call or send a message to a contact.
Tap (
Contacts
) on the Apps screen.
The favourites list contacts on the mobile device will display on the top of the
contacts list.
Use one of the following search methods:
•
Tap and enter the search criteria on the top of the contacts list.
•
Scroll through the contacts list. When you swipe upwards or downwards on the screen
quickly, the list scrolls by the alphabet of the first letter.
Once a contact is selected, take one of the following actions:
•
: Make a voice call.
•
: Compose a message.
Apps and features
55
Adding contacts
1 Tap (
Contacts
) on the Apps screen.
2 Tap on the top of the contacts list and enter the contact information.
3 Tap
SAVE
.
Selecting the frequently used contacts on the widget
Swipe the screen to the left on the Watch screen and add the frequently used contacts from
the
Contacts
widget to contact them directly via a text message or phone call. Tap
Add
,
select contact, and then tap
Done
.
•
To use the
Contacts
widget, you must first add it. Refer to Adding widgets for more
information.
•
Up to four contacts can be added on the widget.
Adding medical information to my profile
Add medical information to my profile for the rescuer to quickly see it in an emergency
situation.
On your mobile device, launch the
Contacts
app, select your profile, and then enter your
medical information. To view your medical information on your Galaxy Watch Active, on the
Apps screen tap (
Contacts
) and select your profile, and then swipe upwards from the
bottom edge of the screen.
In an emergency situation, press and hold the Galaxy Watch Active’s Home key (Power key)
and tap
Emergency medical info
.
You may not use this feature depending on the mobile device that you connect to the
Galaxy Watch Active.
Apps and features
56
Samsung Pay
Register frequently used cards to Samsung Pay, a mobile payment service, to make payments
quickly and securely. Samsung Pay supports near field communication (NFC) to allow
payment through standard credit card readers.
You can view more information, such as cards that support this feature at
www.samsung.com/samsung-pay.
•
This app’s availability and supported features may vary depending on the region or
service provider.
•
The procedures for the initial setup and card registration may vary depending on
the region or service provider.
Making payments
1 On your mobile device, launch the
Galaxy Wearable
app.
2 Tap
OPEN SAMSUNG PAY
and follow the on-screen instruction to complete your card
registration.
3 To make a payment on your Galaxy Watch Active, press and hold the Back key.
4 Scroll through the cards list, select a card and tap
PAY
.
5 Place your Galaxy Watch Active close to the card reader.
When the card reader recognises the card information, the payment will be processed.
•
Payments may not be processed depending on your network connection.
•
The verification method for payments may vary depending on the card readers.
Apps and features
57
Samsung Health
Introduction
Samsung Health records and manages your 24-hour activity and sleep pattern to cultivate a
healthy habit. When connecting your Galaxy Watch Active to your mobile devices, you can
save and manage the health-related data on the Samsung Health app.
When the automatic exercise recognition feature is activated after you exercise for more than
10 minutes while wearing the Galaxy Watch Active, it will display an encouraging message.
When the Galaxy Watch Active recognises inactivity for more than one hour, it will notify you
and show you some stretching motions to follow. When your Galaxy Watch Active recognises
you are driving, it may not display an encouraging message or stretches.
Tap (
Samsung Health
) on the Apps screen.
•
Samsung Health features are intended only for leisure, well-being, and fitness
purposes. They are not intended for medical use. Before using these features, read
the instructions carefully.
•
Any information that is obtained from use of the Galaxy Watch Active or the Fit
Software or any application preloaded within may not be suitable, accurate,
complete or reliable.
Apps and features
58
Wearing the Galaxy Watch Active correctly
•
When you activate the auto heart rate tracking feature, or when the Galaxy Watch Active
recognises your exercise, the Galaxy Watch Active will automatically track your heart
rate. When measuring your heart rate, wear the Galaxy Watch Active snugly on your arm
above your wrist as shown in the figure below.
•
If you fasten the Galaxy Watch Active too tightly, the skin irritation may occur and if you
fasten it too loosely, friction may occur.
<Rear>
Heart rate sensor
•
The accuracy of the heart rate sensor may be diminished depending on
measurement conditions and surroundings.
•
Use the HR feature only for measuring your heart rate.
•
Do not look directly at the heart rate sensor’s lights. Doing so may impair your
vision. Make sure children do not look directly at the lights.
•
Cold ambient temperatures may affect your measurement; during winter or cold
weather, keep yourself warm when checking your heart rate.
Apps and features
59
•
Smoking or consuming alcohol before taking measurements may cause your heart
rate to be different from your normal heart rate.
•
Do not talk, yawn, or breathe deeply while taking heart rate measurements. Doing
so may cause your heart rate to be recorded inaccurately.
•
Because the heart rate sensor uses light to approximate heart rate, its accuracy
may vary due to physical factors that affect light absorption and reflection, such as
blood circulation/blood pressure, skin condition and location and concentration of
blood vessels. In addition, if your heart rate is extremely high or low, measurements
may be inaccurate.
•
Users with thin wrists may receive inaccurate heart rate measurements when
the device is loose, causing the light to be reflected unevenly. If heart rate
measurement is not working properly, adjust the position of the device’s heart rate
sensor to the right, left, up, or down on your wrist, or wear the device on your inner
arm so that the sensor is in contact with your skin.
•
If the heart rate sensor is dirty, wipe the sensor and try again. Obstructions
between the device’s band and your wrist, such as body hair, dirt, or other objects
may prevent the light from reflecting evenly. Please make sure you remove such
obstructions before use.
•
If your device becomes hot to the touch, please remove it until it cools. Exposing
skin to a hot surface of the device for a long time may cause skin burn.
Apps and features
60
Daily activity
Check your daily activity goal based on your target, such as the calories burned, exercise time,
or activity time at a glance.
Checking the daily activity
Tap (
Samsung Health
) on the Apps screen, swipe upwards or downwards on the screen,
and then open the daily activity tracker screen. Alternatively, swipe the screen to the left on
the Watch screen and select the
Daily activity
widget to launch it.
•
Activity
: Check your daily calories burned through activities you did throughout your
day. As you approach your calorie goal, the graph will increase.
•
Workout
: Check your total workout times for activities you did throughout your day.
Times for various exercises will be recognised automatically and the times for manually
started exercises will be included. As you approach your workout goal, the graph will
increase.
•
More hourly
: Check how long you were active by hour throughout the day. As you
approach your time goal by doing light activities, such as stretching and walking, the
graph will increase.
To view weekly records with a graph, swipe upwards or downwards on the screen.
Apps and features
61
Setting the daily activity target
1 Swipe upwards or downwards on the daily activity tracker screen and tap
Settings
.
2 Tap
Set targets
and select an activity option.
3 Tap the target input field and swipe upwards or downwards on the screen to set the
target.
4 Tap
DONE
.
Setting up notifications
To receive a notification when reaching a target you set, swipe upwards or downwards on the
screen, tap
Settings
, and then tap the
Notifications
switch to activate it.
Steps
The Galaxy Watch Active counts the number of steps you have taken and measures the
distance travelled.
Measuring your step count and distance you walk
Tap (
Samsung Health
) on the Apps screen, swipe upwards or downwards on the screen,
and then open the steps tracker screen.
Target
Current step total
Apps and features
62
To view weekly records with a graph, swipe upwards or downwards on the screen.
•
When you start to measure your step, the step tracker monitors your steps and
displays your step account after a brief delay because your Galaxy Watch Active
accurately recognises your movement after you walk for a while. Also, for an
accurate step count, you may experience a brief delay before the pop-up window
indicates that a certain goal has been reached.
•
If you use the steps tracker while travelling by car or train, vibration may affect your
step count.
Setting the step target
1 Swipe upwards or downwards on the step tracker screen and tap
Settings
.
2 Tap
Step target
.
3 Tap the target input field and swipe upwards or downwards on the screen to set the
target.
4 Tap
DONE
.
Setting up notifications
To receive a notification when reaching a target you set, swipe upwards or downwards on the
screen, tap
Settings
, and then tap the
Notifications
switch to activate it.
Apps and features
63
Floors
Record and track how many floors you climb.
Measuring the floors you climb
Tap (
Samsung Health
) on the Apps screen, swipe upwards or downwards on the screen,
and then open the floors tracker screen.
Target
Current floors total
To view weekly records with a graph, swipe upwards or downwards on the screen.
•
One floor is calculated as approximately 3 metres. The floors measured may not
match the actual floors you climb.
•
The floors measured may not be accurate depending on the environment, the
user’s movements, and the conditions of buildings.
•
The floors measured may not be accurate if water (shower and water activity) or
foreign materials enter the atmospheric pressure sensor. If there is any detergent,
sweat, or raindrops on the Galaxy Watch Active, rinse it with clean water and dry
the atmospheric pressure sensor thoroughly before use.
Setting the target for climbing floors
1 Swipe upwards or downwards on the floors tracker screen and tap
Settings
.
2 Tap
Floor target
.
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64
3 Tap the target input field and swipe upwards or downwards on the screen to set the
target.
4 Tap
DONE
.
Setting up notifications
To receive a notification when reaching a target you set, swipe upwards or downwards on the
screen, tap
Settings
, and then tap the
Notifications
switch to activate it.
Calories
You can check your calories burned by day or week.
Tap (
Samsung Health
) on the Apps screen, swipe upwards or downwards on the screen,
and then open the calories screen.
•
The total calories you burn includes your basal metabolism calculated based on
the profile you registered. When you launch the
Samsung Health
app for the first
time, the basal metabolism you expend until the time you launch the app will be
displayed as the calories you burn.
•
The calories burned during the activity are the result of the exercise or other
activities you do.
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65
Exercise
Record your exercise information and check the results, such as burned calories, with the
exercise feature.
•
Before using this feature, pregnant women, the elderly, and young children, users
suffering from conditions, such as chronic heart disease or high blood pressure, are
recommended to seek the advice of a licensed medical professional.
•
If you feel dizzy, experience pain, or have difficulty breathing during exercise, stop
using this feature and seek the advice of a licensed medical professional.
•
If you have just purchased or have reset the Galaxy Watch Active, create your
profile.
Be aware of following conditions before exercising in cold weather conditions:
•
Avoid using the device in cold weather. If possible, use the device indoors.
•
If you use the device outside in cold weather, cover the Galaxy Watch Active with your
sleeves before using it.
Starting the exercises
1 Tap (
Samsung Health
) on the Apps screen.
2 Swipe upwards or downwards on the screen, open the exercise tracker screen, and then
tap
Work out
.
Swipe the screen to the left on the Watch screen and start exercising directly from the
Multi-workouts
widget. Tap
Add
to add up to four different types of exercises.
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66
3 Tap on the exercise type you want from the exercise type list.
The screen where you can set the details of the exercise, such as the target, will appear.
When you want to start exercising, tap the exercise type.
When there is no exercise type you want, tap
More workouts
and select an exercise type
you want.
4 Tap
Target
, select a target type, and then set the details of the target.
If you select
Basic workout
as the target, you can work out as much as you want
without a limit on time or distance.
5 Tap
Workout screen
to customise the workout screen.
•
Refer to Customising the workout screen for more information.
•
The workout screen cannot be changed during work-out.
6 Set the various options for each exercise type.
•
Location
: Set the Galaxy Watch Active’s GPS antenna to track your current location
when you work out outside.
•
Auto pause
: Set the Galaxy Watch Active’s exercise feature to pause automatically
when you stop working out.
•
Guide frequency
: Set to receive the guide whenever you reach the distance or time
you set.
•
Pool length
: Set the pool length.
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67
7 Tap to start exercising.
•
Set whether to use your location information when you use your Galaxy Watch
Active for the first time after purchasing or resetting it. Enabling the location
information is set as the default.
•
Your heart rate is measured in seconds when you start exercising. To measure your
heart rate more accurately with the Galaxy Watch Active, wear the Galaxy Watch
Active firmly around your lower arm just above your wrist.
•
Do not move until your heart rate displays on the screen so it can be measured
more accurately.
•
Your heart rate may not be visible temporarily due to various conditions such as
the environment, your physical state, or how the Galaxy Watch Active is worn.
•
When you select
Swimming (pool)
or
Swimming (outdoor)
, water lock mode will
be activated automatically.
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68
8 Swipe the screen to the left or right to view exercise information, such as your heart rate,
distance, or time, on the workout screen.
When you are swimming, you can check additional exercise information.
To listen to music, swipe the screen to the right.
•
When you select
Swimming (pool)
or
Swimming (outdoor)
, water lock mode will
be automatically activated and the touchscreen will be disabled. The screen will
change automatically and you can check your exercise information.
•
When you select
Swimming (pool)
or
Swimming (outdoor)
, the recorded value
may not be accurate in following cases:
–
If you stop swimming before reaching the completion point
–
If you change your swimming stroke midstream
–
If you stop moving your arms before reaching the completion point
–
If you kick with your legs on a kickboard or swim without moving your arms
–
If you do not pause or restart the exercise by pressing the Back key, but finish
the exercise by pressing the Back key and tapping
Finish
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69
9 Press the Back key to pause the exercise.
To restart the exercise, tap the Back key again after pausing the exercise.
To finish exercising, tap
Finish
→
after pausing the exercise.
To finish swimming, tap and hold the Home key to deactivate water lock mode first,
shake your Galaxy Watch Active to remove water completely from it in order to ensure
that the atmospheric pressure sensor will work properly, and then tap
OK
→
Finish
→
.
Music will continue to play even if you finish exercising. To stop playing music, stop
music before finishing exercising or launch (
Music
) to stop playing music.
10
Swipe upwards or downwards on the screen after finishing the exercise and view your
exercise information.
Doing multiple exercises
You can log various exercises and go straight through an entire routine by starting another
exercise right after finishing the current exercise.
1 Press the Back key to pause the current exercise.
2 Tap
Finish
→
New workout >
.
3 Select the exercise type and start the next exercise.
Starting repetitive exercises
You can perform repetitive exercises such as the squat or dead lift. Your Galaxy Watch Active
will count how many times you repeat the motion with vibrations and beeps. However, you
can only listen to the beep sound through the connected Bluetooth headset.
1 Tap (
Samsung Health
) on the Apps screen.
2 Swipe upwards or downwards on the screen, open the exercise tracker screen, and then
tap
Work out
.
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70
3 Tap on the repetitive exercise type you want from the exercise type list.
The screen where you can set the details of the exercise, such as the target, will appear.
When you want to start exercising, tap the exercise type.
When there is no repetitive exercise type you want, tap
More workouts
and select an
exercise type you want.
4 Tap
Target
, select a target type, and then set the details of the target.
If you select
Basic workout
as the target, you can work out as much as you want
without a limit on time or repetitions.
5 Tap
Workout screen
to customise the workout screen.
6 Set the various options for each exercise type.
•
Rep counter
: Count the number of repetitions with beeps. However, you can only
listen to the beep sound through the connected Bluetooth headset.
•
Wrist worn on
: Select the wrist that you wear your Galaxy Watch Active to improve
the counting accuracy.
7 Tap to start exercising.
Tap
OK
after you get into the proper position to start it by following the pose on the
screen.
For some repetitive exercises, the exercise will begin right after you get into the
proper position by imitating the pose on the screen.
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71
8 Counting will begin with vibrations and beeps.
Take a rest after completing a set. Or, tap
Skip
if you want to skip to the next set. The
exercise will begin after you get into the proper position to start it by following the pose
on the screen.
9 Press the Back key to pause the exercise.
To finish exercising, tap
Finish
→
after pausing the exercise.
10
Swipe upwards or downwards on the screen after finishing the exercise and view your
exercise information.
Customising the workout screen
Customise the workout screen that appears while exercising with the information that you
want to preview.
The workout screen cannot be changed while working out.
1 Tap (
Samsung Health
) on the Apps screen.
2 Swipe upwards or downwards on the screen, open the exercise tracker screen, and then
tap
Work out
.
3 Tap on the exercise type you want from the exercise type list.
The screen where you can set the details of the exercise, such as the target, will appear.
4 Tap
Workout screen
, select the type of workout screen, set whether to use it, and then
select the information to display on the screen.
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72
Automatic exercise recognition
Once you have engaged in an activity for more than ten minutes while wearing the Galaxy
Watch Active, it automatically recognises that you are exercising and records exercise
information such as the exercise type, duration and calories burned.
When you stop doing some exercises for more than one minute, the Galaxy Watch Active
automatically recognises that you have stopped exercising and this feature is deactivated.
•
You can check the list of exercises which are supported by the automatic exercise
recognition feature. On the Apps screen, tap (
Samsung Health
) and tap
Settings
→
Workout detection
→
Activities to detect
.
•
The automatic exercise recognition feature measures the distance travelled and
calories burnt using the acceleration sensor. The measurements may not be
accurate depending on your manner of walking, exercise routines, and lifestyle.
Sleep
Analyse your sleep pattern and record it by measuring your heart rate while you are sleeping.
•
The sleep pattern will have its four states (Awake, REM, Light, Deep) analysed by
using your movement and changes in your heart rate. A graph will be provided
with recommended ranges for each measured sleep state.
•
If your heart rate is irregular, your Galaxy Watch Active cannot recognise your heart
rate properly, or when you turn off the record REM sleep feature, the sleep pattern
will be analysed into three states (Restless, Light, Motionless).
•
Sleep patterns are analysed and recorded with your heart rate. To measure your
sleep patterns with your body movements, swipe upwards or downwards on the
sleep tracker screen, tap
Settings
, and then tap the
Record REM sleep
switch to
deactivate it.
•
To measure your heart rate more accurately with the Galaxy Watch Active, wear
the Galaxy Watch Active firmly around your lower arm just above the wrist. Refer to
Wearing the Galaxy Watch Active correctly for more information.
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73
Measuring your sleep pattern
1 Sleep while wearing the Galaxy Watch Active.
The Galaxy Watch Active will start to measure your sleep pattern.
2 Tap (
Samsung Health
) on the Apps screen after you wake up.
3 Swipe upwards or downwards on the screen and open the sleep tracker screen.
4 View your sleep pattern and information.
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74
Heart rate
Measure and record your heart rate.
•
The Galaxy Watch Active’s heart rate tracker is intended for fitness and
informational purposes only and is not intended for use in the diagnosis of disease
or other conditions, or in the cure, mitigation, treatment, or prevention of disease.
•
To measure your heart rate more accurately with the Galaxy Watch Active, wear
the Galaxy Watch Active firmly around your lower arm just above the wrist. Refer to
Wearing the Galaxy Watch Active correctly for more information.
Be aware of following conditions before measuring your heart rate:
•
Rest for 5 minutes before taking measurements.
•
If the measurement is very different from the expected heart rate, rest for 30 minutes and
then measure it again.
•
During winter or in cold weather, keep yourself warm when measuring your heart rate.
•
Smoking or consuming alcohol before taking measurements may cause your heart rate
to be different from your normal heart rate.
•
Do not talk, yawn, or breathe deeply while taking heart rate measurements. Doing so
may cause your heart rate to be recorded inaccurately.
•
Heart rate measurements may vary depending on the measurement method and the
environment they are taken in.
•
If the heart rate sensor is not working, check the Galaxy Watch Active’s position on your
wrist and make sure nothing is obstructing the sensor. If the heart rate sensor continues
to have the same problem, visit a Samsung Service Centre.
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75
Measuring your heart rate
1 Tap (
Samsung Health
) on the Apps screen.
2 Swipe upwards or downwards on the screen and open the heart rate tracker screen.
Check your heart rate on the screen. You can also check the time information for each
activity section.
Swipe the screen to the left on the Watch screen and check the measured heart rate
directly from the
Heart rate
widget.
To view weekly records with a graph, swipe upwards or downwards on the screen.
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76
Measuring your heart rate manually
You can measure your heart rate manually when you want.
1 Swipe upwards or downwards on the heart rate tracker screen, tap
Auto HR settings
, and
then select
Never
.
2 Tap
Measure
on the heart rate tracker screen to start measuring your heart rate.
After a moment, your current heart rate will be displayed on the screen.
Your heart rate will be measured regardless of the Auto HR settings while working
out.
Stress
Calculate and record your stress level by using changes in your heart rate and reduce your
stress by following the breathing instructions that Galaxy Watch Active provides.
•
You can get more accurate stress level results when your stress level data
accumulates by measuring your stress levels automatically.
•
Your measured stress level is not necessarily related to your emotional state.
•
Your stress level may not be measured while you are sleeping, working out, moving
a lot, or immediately after you finish a workout.
•
To measure your heart rate more accurately with the Galaxy Watch Active, wear
the Galaxy Watch Active firmly around your lower arm just above the wrist. Refer to
Wearing the Galaxy Watch Active correctly for more information.
•
This feature may not be available depending on the region.
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77
Measuring your stress level
1 Tap (
Samsung Health
) on the Apps screen.
2 Swipe upwards or downwards on the screen and open the stress tracker screen.
Check your current stress level on the screen.
Swipe the screen to the left on the Watch screen and check the measured stress level
directly from the
Stress
widget.
To view weekly records with a graph, swipe upwards or downwards on the screen.
Alleviating the stress
You can reduce stress with a deep and slow breathing by following the Galaxy Watch Active.
1 Tap
BREATHE >
on the stress tracker screen. Alternatively, swipe the screen to the left on
the Watch and tap
BREATHE >
in the
Stress
widget.
2 Tap
Start
and start to breathe.
To stop to breathe, tap .
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78
Measuring your stress level manually
You can measure your stress level manually when you want.
1 Swipe upwards or downwards on the stress tracker screen, tap
Auto stress settings
, and
then tap the
Always
switch to deactivate the auto stress measurement feature.
2 Tap
Measure
on the stress tracker screen to start measuring your stress level.
After a moment, your current stress level will be displayed on the screen.
Food
Record the calories you eat in a day and compare with your target or the daily recommended
calories to get help to manage your weight.
If you have just purchased or have reset the Galaxy Watch Active, create your profile.
The Galaxy Watch Active will let you know your daily recommended calories based on
the age, gender, and the physical conditions you entered in your profile.
Recording the calories
1 Tap (
Samsung Health
) on the Apps screen.
2 Swipe upwards or downwards on the screen, open the food tracker screen, and then tap
Add
.
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79
3 Tap the input field, swipe upwards or downwards on the screen to set the calories you
have consumed, and then tap
DONE
.
To change the meal type, tap the meal type on the top of the screen and select an
option.
To view weekly records with a graph, swipe upwards or downwards on the screen.
Deleting logs
1 Tap on the food tracker screen, swipe upwards or downwards on the screen, and then
tap
Delete today’s log
.
2 Select data to delete and tap
DELETE
.
Setting your target calories
1 Swipe upwards or downwards on the food tracker screen and tap
Set target
.
2 Tap the input field, swipe upwards or downwards on the screen to set the daily target
calories, and then tap
DONE
.
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80
Weight management
Check the calories you intake and the calories burned through exercise or other activities you
do throughout your day and helps you to reach the goal weight you set. You can also check
the weight you entered in the Samsung Health app on your connected mobile device.
•
Set your goal weight in the Samsung Health app on your mobile device to check
information on your Galaxy Watch Active.
•
This feature is not available when you use the Galaxy Watch Active without
connecting to a mobile device.
1 Tap (
Samsung Health
) on the Apps screen.
2 Swipe upwards or downwards on the screen and open the weight management tracker
screen.
3 View the information on the screen and adjust your exercise program and food intake
accordingly.
To view weekly records with a graph, swipe upwards or downwards on the screen.
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81
Water
Record and track how many glasses of water you drink.
Recording water consumption
1 Tap (
Samsung Health
) on the Apps screen.
2 Swipe upwards or downwards on the screen and open the water tracker screen.
3 Tap when you drink a glass of water.
If you accidentally added an incorrect value, you can fix it by tapping .
To view weekly records with a graph, swipe upwards or downwards on the screen.
Setting your target consumption
1 Swipe upwards or downwards on the water tracker screen and tap
Set target
.
2 Tap the
Daily target
switch to activate it.
3 Tap
Daily target
.
4 Tap the input field, swipe upwards or downwards on the screen to set the daily target,
and then tap
DONE
.
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82
Caffeine
Record and track how many cups of coffee you drink.
Recording your coffee consumption
1 Tap (
Samsung Health
) on the Apps screen.
2 Swipe upwards or downwards on the screen and open the caffeine tracker screen.
3 Tap when you drink a cup of coffee.
If you accidentally added an incorrect value, you can fix it by tapping .
To view weekly records with a graph, swipe upwards or downwards on the screen.
Setting your caffeine consumption limit
1 Swipe upwards or downwards on the caffeine tracker screen and tap
Set target
.
2 Tap the
Daily target
switch to activate it.
3 Tap
Daily target
.
4 Tap the input field, swipe upwards or downwards on the screen to set the daily target,
and then tap
DONE
.
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83
Together
Compare your step count records with other Samsung Health users. You can set a goal,
compete with your friends, and view the challenge status on your Galaxy Watch Active.
•
Activate the together feature in the Samsung Health app on your mobile device to
check information on your Galaxy Watch Active.
•
This feature is not available when you use the Galaxy Watch Active without
connecting to a mobile device.
1 Tap (
Samsung Health
) on the Apps screen.
2 Swipe upwards or downwards on the screen and open the together screen.
Tap the screen to view detailed information such as your or your friends’ challenges status or
your or your friends’ weekly step count ranking.
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84
Settings
You can set the various setting options related to the exercise.
Tap (
Samsung Health
) on the Apps screen, swipe upwards or downwards on the screen,
and then tap
Settings
.
•
Profile
: Enter your profile information, such as your gender, height, and weight.
•
Units
: Set the unit to use in the
Samsung Health
app of your Galaxy Watch Active.
•
Workout detection
: Set your Galaxy Watch Active to recognise your workout
automatically.
•
Inactive time alerts
: Alerts you of your inactive time when you are not moving for a
period of time while wearing your Galaxy Watch Active.
•
Data permissions
: Set the apps’ permissions for accessing the data saved on the
Samsung Health
app of the Galaxy Watch Active.
•
Help
: View information about the
Samsung Health
app.
Additional information
•
The purpose for such data collection is limited to providing the service that you have
requested, including providing additional information to enhance your wellness, back
up/sync data, data analysis and statistics or to develop and provide better services. (But
if you sign in to your Samsung account from Samsung Health, your data may be saved
on the server for data backup purposes.) Personal information may be stored until the
completion of such purposes. To delete any data you have shared with social networks or
transferred to storage devices, you must delete them separately.
•
You assume full responsibility for the inappropriate use of data shared on social networks
or transmitted to others. Use caution when sharing your personal data with others.
•
If the Galaxy Watch Active is connected to a mobile device, verify the communication
protocol to confirm proper operation. If you use a wireless connection, such as Bluetooth,
the Galaxy Watch Active may be affected by electronic interference from other devices.
Avoid using the Galaxy Watch Active near other devices that transmit radio waves.
Apps and features
85
•
The content used in the Samsung Health app may vary depending on the software
version of the app. The services provided with the app are subject to change or the
cancellation of support without prior notice.
•
Available Samsung Health functions and services may vary depending on the local laws
and regulations in your region.
•
Some functions of Samsung Health may not be provided depending on your region.
•
Samsung Health functions are intended for fitness and informational purposes only and
is not intended for use in the diagnosis of disease or other conditions, or in the cure,
mitigation, treatment, or prevention of disease.
•
Measured distance may differ from the actual distance due to uneven strides,
walking in place, and pacing around.
•
Only records from the past 28 days are saved. You can view previous data on the
mobile device where the Samsung Health app is installed.
GPS
The Galaxy Watch Active has a GPS antenna so that you can check your real-time location
information without connecting to a mobile device. When you are using your Galaxy Watch
Active without connecting to a mobile device, the GPS antenna in your Galaxy Watch Active
will be used.
On the Apps screen, tap (
Settings
)
→
Connections
→
Location
and tap the switch to
activate it.
To select a method to use for locating, swipe upwards or downwards on the screen and select
an option.
When your Galaxy Watch Active and mobile device are connected, this feature uses your
mobile device’s GPS. Activate the mobile device’s location feature to use the GPS sensor.
GPS signal strength may decrease in locations where the signal is obstructed, such as
between buildings or in low-lying areas, or in poor weather conditions.
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86
Music
Introduction
Listen to music saved in the Galaxy Watch Active and in the mobile device.
Playing music
Tap (
Music
) on the Apps screen.
When listening to music saved in the Galaxy Watch Active, swipe upwards from the bottom
edge of the screen to open the library screen. On the library screen, you can view the
currently playing song and playlist, and arrange music by tracks, albums, and artists.
Skip to the next file. Tap and
hold to move forwards quickly.
Change the device used to play
music.
Adjust the volume.
Restart the currently playing file
or skip to the previous file. Tap
and hold to move backwards
quickly.
Pause and resume playback.
Importing music
Import music saved in your mobile device to your Galaxy Watch Active.
1 Launch the
Galaxy Wearable
app on your mobile device.
2 Tap
Home
→
Add content to your watch
.
3 Tap
Add tracks
.
4 Select files and tap
DONE
.
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87
To sync music in your mobile device with your Galaxy Watch Active, tap the
Auto sync
switch
under
Music
. The music in your mobile device will be synced automatically with your Galaxy
Watch Active when it has more than 15 % of remaining battery power.
Playing music with your Galaxy Watch Active
Play music saved on your Galaxy Watch Active through a connected Bluetooth headset.
1 Tap (
Music
).
2 Tap to play the music saved in your Galaxy Watch Active.
The icon appears.
3 Tap .
Playing music with your mobile device
Play music saved on your mobile device and control it with your Galaxy Watch Active.
Mobile device
1 Launch the music player app.
Galaxy Watch Active
2 Tap (
Music
).
3 Tap to play the music saved in your mobile device.
The icon appears.
4 Tap .
To change the music player app used from your Galaxy Watch Active, tap
→
Music player
and select the app among the music player app installed on the mobile device.
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88
Playing music without connecting to a mobile device
Listen to music or radio using the Galaxy Watch Active by itself. You must download music or
a radio streaming app on the Galaxy Watch Active.
On the Apps screen, tap (
Galaxy Store
). Browse and download music or a radio streaming
app in
Galaxy Store
and launch the app.
Reminder
Add reminders for events such as buying tickets, going to the laundromat, or taking
medicine, without using your calendar app. You can set up notifications to receive reminders
at specified times.
Creating a reminder
1 On the Apps screen, tap (
Reminder
)
→
Add
.
If you have a saved reminder, tap
Create
on the top of the reminders list.
2 If your Galaxy Watch Active supports voice input, speak a schedule to create a reminder.
When you are finished, tap
Done
.
Or, tap
Write memo >
, enter text, and then tap
Done
.
3 Tap
Set time >
to set a notification.
4 Tap the input field, swipe upwards or downwards on the screen to set the time, and tap
Next
.
5 Set other notification options, such as selecting the date on which the notification will
repeat, and tap
Done
.
6 Tap
Save
.
The saved reminder is added to the reminders list.
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89
Viewing the reminder alarm
When an alarm appears, check the reminder details. Or, swipe the screen to the right on the
Watch screen to open the notification panel and view a reminder.
•
All reminders on your Galaxy Watch Active will be synced with the connected
mobile device automatically so that you can receive alarms and check them from
the mobile device.
•
Select a reminder and tap
Edit time >
to set a reminder again.
Completing or deleting the reminder
When you have finished your task, you can set the reminder as completed or delete it.
To complete the reminder, tap
Complete
after viewing the reminder’s details.
To delete the reminder, tap , swipe upwards or downwards on the screen, and then tap
Delete
.
Calendar
You can check the schedules of events that you saved on your mobile device or Galaxy Watch
Active on your Galaxy Watch Active.
All events scheduled on your Galaxy Watch Active will be synced with the connected
mobile device automatically to check them, and receive alarms from the mobile
device.
1 Tap (
Calendar
) on the Apps screen. Alternatively, swipe the screen to the left on the
Watch screen and select the
Calendar
widget to launch it.
2 Tap anywhere on the monthly calendar.
The current day’s events list will be shown.
3 Tap
Add
to add the schedule.
If you have a saved schedule, tap
Create
on the top of the list.
4 Select an input mode you want, enter the schedule, and then tap
Save
.
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90
Bixby
Introduction
Bixby is a voice service that helps you use the Galaxy Watch Active more conveniently. You
can talk to Bixby to launch a function or provide you with information.
•
This app may not be available depending on the region.
•
Make sure the Galaxy Watch Active’s microphone is not obstructed when you are
speaking into it.
•
To use Bixby, connect a Wi-Fi network or mobile network to your mobile device or
connect a Wi-Fi network to your Galaxy Watch Active.
Launching Bixby
Launching with the Home key
When you quickly press the Home key twice, Bixby will launch.
Launching by voice
You can launch
Bixby
using your voice. You can only use this feature when your Galaxy Watch
Active’s screen is turned on.
1 Tap (
Bixby
) on the Apps screen.
2 Tap , swipe upwards or downwards on the screen, and then tap
Voice wake-up:
.
3 Tap the switch to activate it.
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91
Using Bixby
1 Quickly press the Home key twice. Alternatively, say “Hi Bixby”. Alternatively, tap
(
Bixby
) on the Apps screen.
The Galaxy Watch Active begins voice recognition.
Bixby settings
View examples of voice
commands.
2 Say a voice command.
If the Galaxy Watch Active recognises the command, the Galaxy Watch Active will
perform the corresponding action.
To repeat a voice command or say a different command, tap .
Tips for better voice recognition
•
Speak clearly.
•
Speak in quiet places.
•
Do not use offensive or slang words.
•
Avoid speaking in dialectal accents.
The Galaxy Watch Active may not recognise your commands or may perform unwanted
commands depending on your surroundings or how you speak.
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92
Setting the language
1 Tap (
Bixby
) on the Apps screen.
2 Tap , and swipe upwards or downwards on the screen, and then tap
Language
.
3 Select a language you want.
•
Bixby voice commands are not supported in some languages.
•
The selected language is applied to
Bixby
only, not to the language displayed on
the Galaxy Watch Active.
Weather
View weather information on the Galaxy Watch Active for locations set on the connected
mobile device.
Tap (
Weather
) on the Apps screen. Alternatively, swipe the screen to the left on the Watch
screen and select the
Weather
widget to launch it.
To view the current day’s weather information, tap the screen and swipe upwards or
downwards on the screen.
To add another city’s weather information, swipe the screen to the left, tap
Add
, and then add
the city from the connected mobile device.
You cannot add a city when you use the Galaxy Watch Active without connecting to a
mobile device.
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93
Alarm
Set alarms and manage them.
Setting alarms
1 Tap (
Alarm
) on the Apps screen.
2 Tap
Add
.
If you have a saved alarm, tap
Add
on the top of the alarms list.
3 Tap the input field, swipe upwards or downwards on the screen to set the alarm time, and
tap
Next
.
4 Select the days for the alarm to repeat and tap
Save
.
The saved alarm is added to the alarms list.
To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.
Stopping alarms
Drag outside the large circle to stop an alarm.
If you want to use the snooze function, drag outside the large circle.
Deleting alarms
In the alarms list, tap and hold and alarm, and then tap
Delete
.
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94
World clock
Creating world clocks
1 Tap (
World clock
) on the Apps screen.
2 Tap
Add
.
If you have a saved world clock, tap
Add
on the clocks list.
3 Swipe the screen to the left or right and select a time zone on the map.
You can also tap
All cities >
and search for a city or select a city from the list.
4 Tap the city name representing the selected time zone.
Deleting world clocks
On the world clocks list, tap and hold a world clock, and then tap
Delete
.
Gallery
Importing and exporting images
Importing images from your mobile device
1 Launch the
Galaxy Wearable
app on your mobile device.
2 Tap
Home
→
Add content to your watch
.
3 Tap
Copy images
.
Apps and features
95
4 Select files and tap
Done
.
To sync images on your mobile device with your Galaxy Watch Active, tap the
Auto sync
switch under
Images
, tap
Albums to sync
, select albums to import to your Galaxy Watch
Active, and then tap
DONE
. The selected albums will be automatically synced with your
Galaxy Watch Active when it has more than 15 % of remaining battery power.
Exporting images to your mobile device
1 Tap (
Gallery
) on the Apps screen.
2 Tap an image and then tap and hold the image again to export it.
3 Swipe the screen to the left or right and select any images to export more.
To select all images, tap
→
Select all
.
4 Tap
→
Send to phone
.
You can view the exported images in apps like Gallery on your mobile device.
Viewing images
View and manage the images saved on your Galaxy Watch Active.
1 Tap (
Gallery
) on the Apps screen.
2 Swipe the screen to the left or right to scroll through the image list and select an image.
Zooming in or out
While viewing an image, double-tap the image quickly to zoom in or out.
When an image is magnified, you can view the rest of the image by scrolling around the
screen.
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96
Deleting images
1 Tap (
Gallery
) on the Apps screen.
2 Tap an image and then tap and hold the image again to delete it.
3 Swipe the screen to the left or right and select any images to delete more.
To select all images, tap
→
Select all
.
4 Tap
Delete
→
.
Find My Phone
If you misplace the mobile device, the Galaxy Watch Active can help you find it.
This feature is not available when you use the Galaxy Watch Active without
connecting to a mobile device.
1 Tap (
Find My Phone
) on the Apps screen.
2 Tap .
The mobile device emits sounds and turns on the screen. Tap
Dismiss
and drag it on the
mobile device, or tap on the Galaxy Watch Active.
Viewing the location of your mobile device
Tap
→
Locate phone
.
The Galaxy Watch Active will display your mobile device’s location.
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97
Find My Watch
If you misplace your Galaxy Watch Active, the Galaxy Wearable app on your mobile device can
help you find it.
This feature is not available when you use the Galaxy Watch Active without
connecting to a mobile device.
1 Launch the
Galaxy Wearable
app on your mobile device and tap
Home
→
Find My
Watch
.
2 Tap .
The Galaxy Watch Active will vibrate and the screen will turn on.
To stop vibrating, drag outside the large circle on the Galaxy Watch Active, or tap
on the mobile device.
Controlling the Galaxy Watch Active remotely
If you cannot find your Galaxy Watch Active, launch the
Galaxy Wearable
app on your mobile
device and tap
Home
→
Find My Watch
→
Get location
to check the current location of the
Galaxy Watch Active.
When your Galaxy Watch Active is lost or stolen, you can control it remotely. Launch the
Galaxy Wearable
app on your mobile device, tap
Home
→
Find My Watch
→
Set security
,
and then select a feature.
This feature is available after registering the Samsung account on both your Galaxy
Watch Active and mobile device.
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98
SOS messages
In an emergency situation, you can send an SOS message to the previously registered
emergency contact by quickly pressing the Galaxy Watch Active’s Home key three times.
Setting up SOS messages
1 Launch the
Galaxy Wearable
app on your mobile device and tap
Home
→
Send SOS
requests
, and tap the switch to activate it.
2 Follow the on-screen instructions to add emergency contacts if you have not already
done so.
Adding emergency contacts
1 Launch the
Galaxy Wearable
app on your mobile device and tap
Home
→
Send SOS
requests
→
Send SOS messages to
→
.
2 Tap
Create contact
and enter the contact information or tap
Select from Contacts
to
add an existing contact as an emergency contact.
Setting the SOS message delay
Set the Galaxy Watch Active to send an SOS messages after a while to cancel the request
when you quickly press the Galaxy Watch Active’s Home key three times.
Launch the
Galaxy Wearable
app on your mobile device, tap
Home
→
Send SOS requests
,
and then tap the
Count down before sending
switch to activate it.
Sending SOS messages
In an emergency situation, quickly press the Galaxy Watch Active’s Home key three times.
When sending an SOS message, the icon will display on the Watch screen and you can
view the result of your SOS request on the notification panel.
If the GPS feature is not activated on your Galaxy Watch Active or mobile device when
sending an SOS message, the GPS feature will be activated automatically to send the
location information.
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99
Email
View emails received on the mobile device and reply to them.
Reading emails
1 Tap (
Email
) on the Apps screen.
2 Select an email to open the email screen.
To view an email on the mobile device, tap , swipe upwards or downwards on the screen,
and then select
Show on phone
.
To reply an email, select an input mode and enter your email.
You may not be able to reply to emails depending on the mobile device that you
connect to the Galaxy Watch Active.
Galaxy Store
Download specialised apps and watch faces on your Galaxy Watch Active, not through the
connected mobile device.
On the Apps screen, tap (
Galaxy Store
). Swipe upwards or downwards on the screen to
scroll through the list and select an app to download or watch face or tap to search for
apps by keyword.
Tap , swipe upwards or downwards on the screen, and then select
Show on phone
. The
Galaxy Store
app will be launched on your mobile device. Then, browse and select an app or
watch face to download.
Register your Samsung account on the connected mobile device first to use this app.
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100
Settings
Introduction
Customise settings for functions and apps. Set your Galaxy Watch Active depending on your
usage pattern by configuring the various settings.
Tap (
Settings
) on the Apps screen.
Watch faces
Customise the watch face.
On the Settings screen, tap
Watch faces
.
•
Watch faces
: Select a watch type. You can also select items to display on the watch face
and download more watch faces from
Galaxy Store
.
•
Watch always on
: Set the Galaxy Watch Active to display a watch when the screen is
turned off.
The
Watch always on
feature only works while you are wearing the Galaxy Watch
Active.
•
Watch face order
: Select how to arrange the watch faces.
–
Most recent first
: Set the recently used watch face to appear first.
–
Custom
: Arrange the watch face to your preference.
•
Notification indicator
: Set the Galaxy Watch Active to display an orange dot on the
Watch screen to alert you to notifications that you have not checked.
•
Status indicator
: Set the status indicators to display on the Watch screen.
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101
Vibration
Change the Galaxy Watch Active’s vibration settings.
On the Settings screen, tap
Vibration
.
•
Vibration intensity
: Adjust the intensity of the vibration notification.
•
Long vibration
: Set the Galaxy Watch Active to vibrate longer for incoming calls and
notifications.
•
Ringtone vibration
: Select a vibration pattern for incoming calls.
This option is not displayed when you use the Galaxy Watch Active without
connecting to a mobile device.
•
Notification vibration
: Select a vibration pattern for notifications.
Display
Change the Galaxy Watch Active’s display settings and the Apps screen.
On the Settings screen, tap
Display
.
•
Brightness
: Adjust the brightness for the display.
•
Auto low brightness
: Set the Galaxy Watch Active to automatically adjust the brightness
depending on the ambient light conditions.
•
Screen timeout
: Set the length of time the Galaxy Watch Active waits before turning off
the display’s backlight.
•
Show last app
: Select the length of time to display a recently used app when the screen
is back on after it turned off.
•
Background style
: Change the wallpaper.
•
Font
: Change the font style and size.
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102
Advanced
Activate the Galaxy Watch Active’s advanced features and change the control settings.
On the Settings screen, tap
Advanced
.
•
Double press Home key
: Select an app or feature to launch when you press the Galaxy
Watch Active’s Home key twice.
•
Wake-up gesture
: Set the Galaxy Watch Active to turn on the screen when you raise your
wrist that is wearing the Galaxy Watch Active.
•
Touch wake-up
: Set the Galaxy Watch Active to turn on the screen when you tap the
screen.
•
Water lock mode
: Activate water lock mode before entering the water. The touchscreen,
the wake-up gesture feature, and the watch always on feature will be deactivated.
•
Touch sensitivity
: Set the Galaxy Watch Active to allow use of the touchscreen with
gloves on.
•
Do not disturb
: Set the Galaxy Watch Active to mute all notifications except for alarms
and the screen will not turn on when notifications are received.
•
Theatre mode
: Activate theatre mode for watching movies. All alarms and notifications
are muted and the screen will not turn on when a notification is received or when there
is an alarm. Also, the wake-up gesture feature and watch always on feature will be
deactivated automatically.
Apps and features
103
•
Goodnight mode
: Activate goodnight mode for sleeping. All notifications except
for alarms are muted and the screen will not turn on when notifications are received
while sleeping. Also, the wake-up gesture feature and watch always on feature will be
deactivated automatically.
•
Daily briefing
: Set the Galaxy Watch Active to send the daily information after you wake
up and before you sleep, or twice when you want during the day.
•
Edit quick settings
: Edit the Galaxy Watch Active’s quick panel.
•
Screen capture
: Swipe right on the screen while pressing the Home key to capture the
screen.
Connections
Bluetooth
Connect to a mobile device via Bluetooth. You can also connect a Bluetooth headset to your
Galaxy Watch Active and listen to music.
•
Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
•
Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
•
Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
•
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes).
Samsung is not responsible for the repercussion of illegal use of the Bluetooth
feature.
On the Settings screen, tap
Connections
→
Bluetooth
.
•
Bluetooth
: Turn the Bluetooth feature on or off.
•
BT headset
: Search for Bluetooth headsets and connect them to the Galaxy Watch Active.
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104
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network.
This feature is available when the Galaxy Watch Active is not connected to the mobile device
via Bluetooth.
1 On the Settings screen, tap
Connections
→
Wi-Fi
.
2 Tap
Wi-Fi
and select
Auto
or
Always on
to connect to a Wi-Fi network.
If you select
Auto
, the Wi-Fi network will be disconnected automatically when your
Galaxy Watch Active is connected to your mobile device via Bluetooth. If you select
Always off
, you can use your Galaxy Watch Active after connecting it to your mobile
device via Bluetooth instead of using a Wi-Fi network.
•
When you select the
Always on
option, the battery will drain more quickly than
normal.
•
The
Auto
option is not displayed and you cannot connect to a Wi-Fi network
automatically when you use the Galaxy Watch Active without connecting to a
mobile device.
3 Tap
Wi-Fi networks
and select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon.
4 Tap
Connect
.
•
Once the Galaxy Watch Active connects to a Wi-Fi network, the Galaxy Watch
Active will reconnect to that network each time it is available without requiring
a password. To prevent the Galaxy Watch Active connecting to the network
automatically, select it from the list of networks and tap
Forget
.
•
If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
Apps and features
105
NFC
You can use the NFC feature.
On the Settings screen, tap
Connections
→
NFC
.
The Galaxy Watch Active contains a built-in NFC antenna. Handle the Galaxy Watch
Active carefully to avoid damaging the NFC antenna.
•
NFC
: Activate or deactivate the NFC feature.
•
Tap and pay
: Set the default app for using the NFC feature.
This feature may not be available depending on the region or service provider.
Using the NFC feature
Before using the NFC feature with your Galaxy Watch Active, you must register for the related
service. To register or get more information about the service, contact your service provider.
1 On the Settings screen, tap
Connections
→
NFC
and tap the
NFC
switch to activate it.
2 Touch the NFC antenna area at the top of the Galaxy Watch Active’s touchscreen to the
NFC card reader.
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106
To set the default app, open the Settings screen and tap
Connections
→
NFC
→
Tap and
pay
, and then select an app.
The services list may not include all available apps.
NFC antenna
Alerts
Set the Galaxy Watch Active to vibrate when it is disconnected from your mobile device.
On the Settings screen, tap
Connections
and tap the
Alerts
switch to activate it.
The
Alerts
option is not displayed when you use the Galaxy Watch Active without
connecting to a mobile device.
Flight mode
This disables all wireless functions on your device. You can use only non-network services.
On the Settings screen, tap
Connections
→
Flight mode
and tap the switch to activate it.
Follow the regulations provided by the airline and the instructions of aircraft
personnel. In cases where it is allowed to use the device, always use it in flight mode.
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107
Location
Set the Galaxy Watch Active to allow apps to use your current location information.
On the Settings screen, tap
Connections
→
Location
.
Tap the switch to activate it and select a method to collect your location data.
Apps
App order
Select how to arrange the apps on the Apps screen.
On the Settings screen, tap
Apps
→
App order
.
•
Most recent first
: Set the recently used apps to appear first.
•
Custom
: Arrange the apps to your preference.
Auto open apps
Set an app to launch automatically by bringing it into focus without tapping the app.
On the Settings screen, tap
Apps
→
Auto open apps
and tap the switch to activate it.
Permissions
For some apps to operate properly, they may need permission to access or use information
on your Galaxy Watch Active. View your app permission settings for each app and change the
settings.
On the Settings screen, tap
Apps
→
Permissions
.
Messages
Change the message feature settings.
On the Settings screen, tap
Apps
→
Messages
.
To send a voice message as an audio file, tap the
Send as audio
switch to activate it.
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108
Security
Lock
Change the settings for securing the Galaxy Watch Active. When you use this feature, the
Galaxy Watch Active may be locked automatically when it does not move for a period of time.
On the Settings screen, tap
Security
→
Lock
.
•
Type
: Select the Galaxy Watch Active lock method.
•
Use for
: Select when to use the lock feature.
This option is not displayed depending on your region or service provider.
•
Help
: View information about locking your Galaxy Watch Active.
Account
You can use various features of the Galaxy Watch Active after registering your Samsung
account on your connected mobile device. Check the Samsung account registered on your
connected mobile device and set the customisation service feature.
On the Settings screen, tap
Account
.
•
Samsung account
: Check the Samsung account registered on your connected mobile
device. If you have not signed in yet, enter your Samsung account on your connected
mobile device.
•
Customisation Service
: Set the Galaxy Watch Active to provide the proper feature
depending on the location and situation after analysing your lifestyle pattern.
This feature is available after connecting the Galaxy Watch Active to a mobile
device that supports the customisation service platform 2.2 or later. After making
an agreement to use the customisation service, launch the
Settings
app on your
mobile device, tap
Accounts and backup
→
Accounts
→
Samsung account
→
Privacy
→
Customisation Service
, and then tap the switch to activate it.
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109
Accessibility
Configure various settings to improve accessibility to the Galaxy Watch Active.
On the Settings screen, tap
Accessibility
.
•
Visibility enhancements
: Customise the settings to improve accessibility for visually
impaired users.
•
Advanced settings
: Set the Galaxy Watch Active to alert you at regular reminder intervals
if there is an unchecked notification and select the interval time. You can also set it to
open the accessibility menus quickly.
General
Input
Change the text input settings.
On the Settings screen, tap
General
→
Input
.
•
Default keyboard
: Check the default keyboard for entering the characters.
•
Keyboard settings
: Configure the Samsung keyboard’s settings.
Text-to-speech
Change the settings for text-to-speech features, such as languages, speed, and more.
On the Settings screen, tap
General
→
Text-to-speech
.
•
Language
: Select a language to use.
•
Speech rate
: Set the reading speed.
•
Read notifications aloud
: Set the Galaxy Watch Active to read out the received
notification on your Galaxy Watch Active. However, you can listen to the audio only
through the connected Bluetooth headset.
•
Check for updates
: Update the supported audio languages.
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110
Date and time
You can set the date and time manually.
On the Settings screen, tap
General
→
Date and time
.
The
Date and time
options are available only when you use the Galaxy Watch Active
without connecting to a mobile device.
•
Set date
: Set the date manually.
•
Set time
: Set the time manually.
•
Select time zone
: Select the time zone manually.
•
Use 24-hour format
: Display time in 24-hour format.
Language
Select a language to use on your Galaxy Watch Active.
On the Settings screen, tap
General
→
Language
.
The
Language
option is displayed only when you use the Galaxy Watch Active
without connecting to a mobile device.
Reset
Delete all data on your Galaxy Watch Active.
On the Settings screen, tap
General
→
Reset
.
Update watch software
Update Galaxy Watch Active to the latest software.
On the Settings screen, tap
General
→
Update watch software
.
The
Update watch software
option is displayed only when you use the Galaxy Watch
Active without connecting to a mobile device.
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111
Battery
Select the Galaxy Watch Active’s battery mode. You can reduce the battery consumption with
some battery modes.
On the Settings screen, tap
Battery
.
•
Default
: Select when using your Galaxy Watch Active normally. You can use all features of
the Galaxy Watch Active.
•
Power saving
: Select when activating power saving mode. Displays colours on the screen
as grey tones and some feature are restricted to reduce the battery consumption. Refer to
Power saving mode for more information.
•
Watch only
: Only the watch displays on the screen and all other features will be
deactivated to reduce the battery consumption. Press the Home key to view the watch.
Press and hold the Home key for three seconds to deactivate Watch only mode.
Optimise battery
Close apps running in the background and change settings that have a large effect on battery
consumption to extend the battery usage time.
On the Settings screen, tap
Battery
→
Optimise battery
.
About watch
View the Galaxy Watch Active’s additional information.
On the Settings screen, tap
About watch
.
•
Model number
: Check your Galaxy Watch Active’s model number.
•
Serial number
: Check the Galaxy Watch Active’s serial number.
•
Storage
: Check the total space and used storage space.
•
Device
: Check the Galaxy Watch Active’s information, such as the Wi-Fi MAC address,
Bluetooth address, and serial number.
•
Software
: Check your Galaxy Watch Active’s software version and security status.
•
Battery
: Check the Galaxy Watch Active’s battery voltage and capacity.
Apps and features
112
•
Regulatory info
: Check the Galaxy Watch Active’s information, such as the model name,
manufacturer, and serial number.
This option is not displayed depending on your region or service provider.
•
Open source licences
: View the guide for checking the Galaxy Watch Active’s open
source licence.
•
Report diagnostic and usage info
: Set the Galaxy Watch Active to automatically send
the device’s diagnostic and usage information to Samsung.
•
Debugging
: Activate or deactivate debugging mode when developing apps for the
Galaxy Watch Active.
Connect to new phone
Connect your Galaxy Watch Active to a new mobile device. The Galaxy Watch Active can
connect to another mobile device after performing a light reset to delete data except media
files and personal data.
On the Settings screen, tap
Connect to new phone
.
The
Connect to new phone
option is available only when the Galaxy Watch Active is
connected to a mobile device.
Connect to phone
Connect to a mobile device while you are using the Galaxy Watch Active by itself. You can
select whether to restore the Galaxy Watch Active’s data that is saved on the mobile device.
On the Settings screen, tap
Connect to phone
.
•
: Connect your Galaxy Watch Active to a mobile device and sync your health
information, setting values, and contacts information saved in the Galaxy Watch Active.
•
: Connect your Galaxy Watch Active to a mobile device after resetting all the data
saved in the Galaxy Watch Active.
The
Connect to phone
option is displayed only when you use the Galaxy Watch
Active without connecting to a mobile device.
113
Galaxy Wearable app
Introduction
To connect your Galaxy Watch Active to a mobile device, you must install the Galaxy Wearable
app on your mobile device. You can check the Galaxy Watch Active’s status and download
recommended watch faces and apps. You can also customise your Galaxy Watch Active’s
various settings, such as your notification settings.
Launch the
Galaxy Wearable
app on your mobile device.
Some features may not be available depending on the type of connected mobile
device.
Access
additional
options.
Recommended watch
faces and apps
Customise the
watch face.
Home Watch faces Discover
Galaxy Watch's
Active status
Launch apps
which can be
used by
connecting the
Galaxy Watch
Active
Customise your
Galaxy Watch
Active settings.
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114
Tap to use the following options:
•
Add new device
: Disconnect your device from the currently connected mobile device
and connect a new device. Select your device on the screen or tap
Mine’s not here
if you
cannot find your device, and then follow the on-screen instructions to connect to the
new device.
•
Disconnect
: Disconnect your Galaxy Watch Active from the currently connected mobile
device.
•
App notifications
: Change the various Galaxy Wearable app notification settings on the
mobile device.
•
Auto switch
: The Galaxy Watch Active will still automatically connect to your mobile
device if you wear it on your wrist.
This option is displayed only when more than two Galaxy Watch Actives are
paired to your mobile device.
•
User manual
: View the user manual to learn how to use your Galaxy Watch Active.
•
Contact us
:
Samsung Members
offers support services to customers, such as device
problem diagnosis, and lets users submit questions and error reports. You can also share
information with others in the Galaxy users’ community or view the latest Galaxy news
and tips.
Samsung Members
can help you solve any problems you might encounter
while using your device.
This option may not be available depending on the region, service provider or
model that does not support the
Samsung Members
app.
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115
Home
View your Galaxy Watch Active’s status and customise your Galaxy Watch Active settings. You
can also launch usable apps by connecting the Galaxy Watch Active.
Launch the
Galaxy Wearable
app on your mobile device and tap
Home
.
About watch
Provide a status overview of your Galaxy Watch Active’s battery, storage, and RAM.
Select an item to view its details.
Payment
You can conveniently make payments with the
Samsung Pay
app by using a mobile payment
service.
Launch the
Galaxy Wearable
app on your mobile device and tap
Home
→
OPEN SAMSUNG
PAY
.
This option may not be available depending on your region or service provider.
Galaxy Store
Purchase and download apps or watch faces that are specialised for the Galaxy Watch Active
from the
Galaxy Store
app.
Launch the
Galaxy Wearable
app on your mobile device and tap
Home
→
Galaxy Store
.
Browse by category and select an app and watch face to download.
Samsung Health
View the data saved in the Samsung Health app.
Launch the
Galaxy Wearable
app on your mobile device and tap
Home
→
Samsung Health
.
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116
SmartThings
Launch the
SmartThings
app on your mobile device to control and manage conveniently
home appliances and Internet of Things (IoT) products.
Launch the
Galaxy Wearable
app on your mobile device and tap
Home
→
SmartThings
.
Samsung Pay
Make payments conveniently and securely by using a mobile payment service.
Launch the
Galaxy Wearable
app on your mobile device and tap
Home
→
Samsung Pay
.
This option may not be available depending on your region or service provider.
Notifications
Change settings for the notification feature. Stay up to date with a variety of events, such as
new messages received on the mobile device.
Launch the
Galaxy Wearable
app on your mobile device, tap
Home
→
Notifications
, tap the
switch to activate it, and then activate items.
•
Manage notifications
: Select apps on the mobile device to send notifications to the
Galaxy Watch Active.
•
Show only while wearing watch
: Set the Galaxy Watch Active to show notifications only
while you are wearing it.
•
Mute connected phone
: Alert the mobile device on mute when the connected Galaxy
Watch Active receives a notification.
•
Auto show details
: Set the Galaxy Watch Active to show details for notifications when
they are received.
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117
•
Notification indicator
: Set the Galaxy Watch Active to display an orange dot on the
Watch screen to alert you to notifications that you have not checked.
•
Turn on screen
: Set the Galaxy Watch Active to turn on the screen when the notification
is received.
•
Show while using phone
: Set the Galaxy Watch Active to show notifications while using
your mobile device.
•
Smart relay
: Set the mobile device to automatically launch the app that receives the
notification from the Galaxy Watch Active when you pick up the mobile device.
•
Some mobile devices do not support the
Smart relay
feature.
•
The mobile device must be unlocked first to view details when the screen is
locked.
Apps
Customise the Galaxy Watch Active’s Apps screen. You can also rearrange apps.
Launch the
Galaxy Wearable
app on your mobile device and tap
Home
→
Apps
.
Uninstalling apps
Tap
→
Uninstall
and tap next to the apps you want to remove from the Galaxy Watch
Active.
Reordering apps
1 Tap
→
Reorder
and tap
Custom
.
2 Tap next to an app and drag it to another position.
3 Tap
DONE
.
If you select
Most recent first
, the Apps screen of the Galaxy Watch Active will be arranged in
the order of recently used apps.
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118
Hiding apps
Hide an app to not have it displayed on the Galaxy Watch Active’s Apps screen.
1 Tap
→
Hide
.
2 Select an app and tap
Apply
.
The app will appear under
Hidden Apps
and will not appear on the Galaxy Watch Active’s
Apps screen.
Unhiding apps
1 Tap
→
Hide
.
2 Deselect the hidden app and tap
Apply
.
The app will disappear under
Hidden Apps
and will appear on the Galaxy Watch Active’s
last Apps screen.
Customising apps
Tap on the app to customise the basic settings related to the app.
Widgets
Customise the widgets on the Galaxy Watch Active. You can also rearrange widgets.
Launch the
Galaxy Wearable
app on your mobile device and tap
Home
→
Widgets
.
Adding or removing widgets
Tap on the widget to remove it or tap on the widget to add it and tap
Save
.
The widget will be added or removed from the Galaxy Watch Active.
Reordering widgets
Tap next to a widget, drag it to another position, and then tap
Save
.
The widget’s order will be changed on the Galaxy Watch Active.
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119
Vibration
Change the Galaxy Watch Active’s vibration settings.
Launch the
Galaxy Wearable
app on your mobile device and tap
Home
→
Vibration
.
•
Vibration intensity
: Adjust the intensity of the vibration notification.
•
Long vibration
: Set the Galaxy Watch Active to vibrate longer for incoming calls and
notifications.
•
Ringtone vibration
: Select a vibration pattern for incoming calls.
•
Notification vibration
: Select a vibration pattern for notifications.
Display
Change the Galaxy Watch Active’s display settings and the Apps screen.
Launch the
Galaxy Wearable
app on your mobile device and tap
Home
→
Display
.
•
Brightness
: Adjust the brightness for the display.
•
Auto low brightness
: Set the Galaxy Watch Active to automatically adjust the brightness
depending on the ambient light conditions.
•
Screen timeout
: Set the length of time the Galaxy Watch Active waits before turning off
the display’s backlight.
•
Show last app
: Select the length of time to display a recently used app when the screen
is back on after it turned off.
•
Background style
: Change the wallpaper.
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120
Advanced
Activate the Galaxy Watch Active’s advanced features and change the control settings.
Launch the
Galaxy Wearable
app on your mobile device and tap
Home
→
Advanced
.
•
Double press Home key
: Select an app or feature to launch when you press the Galaxy
Watch Active’s Home key twice.
•
Wake-up gesture
: Set the Galaxy Watch Active to turn on the screen when you raise your
wrist that is wearing the Galaxy Watch Active.
•
Touch wake-up
: Set the Galaxy Watch Active to turn on the screen when you tap the
screen.
•
Water lock mode
: Activate water lock mode before entering the water. The touchscreen,
the wake-up gesture feature, and the watch always on feature will be deactivated.
•
Touch sensitivity
: Set the Galaxy Watch Active to allow use of the touchscreen with
gloves on.
•
Do not disturb
: Set the Galaxy Watch Active to mute all notifications except for alarms
and the screen will not turn on when notifications are received.
•
Theatre mode
: Activate theatre mode for watching movies. All alarms and notifications
are muted and the screen will not turn on when a notification is received or when there
is an alarm. Also, the wake-up gesture feature and watch always on feature will be
deactivated automatically.
•
Good night mode
: Activate goodnight mode for sleeping. All notifications except
for alarms are muted and the screen will not turn on when notifications are received
while sleeping. Also, the wake-up gesture feature and watch always on feature will be
deactivated automatically.
•
Edit quick settings
: Edit the Galaxy Watch Active’s quick panel.
•
Screen capture
: Swipe right on the screen while pressing the Home key to capture the
screen.
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121
Add content to your watch
Transfer saved audio or image files from your mobile device to your Galaxy Watch Active
manually or automatically.
Launch the
Galaxy Wearable
app on your mobile device and tap
Home
→
Add content to
your watch
.
•
Music
–
Add tracks
: Select audio files and manually send them from the mobile device to the
Galaxy Watch Active.
–
Auto sync
: Set the device to sync recently added audio files with the Galaxy Watch
Active when it has more than 15 % of remaining battery power.
If the music files saved on the Galaxy Watch Active take up more than 1 GB, it
deletes files that you have not set as your favourites in order from the music files
you first added.
–
Playlists to sync
: Select a playlist to sync with the Galaxy Watch Active.
Playlists to sync
is available only when the Samsung Music app is installed on
your mobile device and it is activated when you turn on the
Auto sync
feature.
•
Images
–
Copy images
: Select images and manually send them from the mobile device to the
Galaxy Watch Active.
–
Auto sync
: Set the device to sync images with the Galaxy Watch Active when it has
more than 15 % of remaining battery power.
–
Image limit
: Select the number of images to send to your Galaxy Watch Active from a
mobile device.
–
Albums to sync
: Select an image album to sync with the Galaxy Watch Active.
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122
Send SOS requests
Set the Galaxy Watch Active to send an SOS message to the previously registered emergency
contact by quickly pressing the Galaxy Watch Active’s Home key three times.
Launch the
Galaxy Wearable
app on your mobile device, tap
Home
→
Send SOS requests
,
and then tap the switch to activate it. Refer to SOS messages for more information.
Find My Watch
Remotely control your Galaxy Watch Active when it is lost or misplaced.
Launch the
Galaxy Wearable
app on your mobile device and tap
Home
→
Find My Watch
.
Register your Samsung account on the connected mobile device first to use this
feature.
•
Get location
: Check where the Galaxy Watch Active is placed.
•
Set security
:
–
Remote lock
: Remotely lock the Galaxy Watch Active to prevent unauthorised access.
This feature can be used when your mobile device is connected to your Galaxy Watch
Active via Bluetooth or a remote connection. When your Galaxy Watch Active is
locked, connect your mobile device to the Galaxy Watch Active via Bluetooth. The lock
will be deactivated automatically.
–
Reset watch
: Remotely delete all personal information stored in the Galaxy Watch
Active. After the Galaxy Watch Active is reset, you cannot restore the information or
use the Find My Watch feature.
–
Reactivation lock
: Set the Galaxy Watch Active to require your Samsung account
information after the device has been reset. This prevents others from reactivating
your device if it is lost or stolen.
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123
Account and backup
Register your Samsung account and sign in to back up, or restore your Galaxy Watch Active’s
data using Samsung Cloud. You can also remotely connect to your Galaxy Watch Active with
your Samsung account.
Launch the
Galaxy Wearable
app on your mobile device and tap
Home
→
Account and
backup
.
•
Samsung account
: Add your Samsung account to use with your Galaxy Watch Active.
•
Back up and restore
: Keep your personal information, app data, and settings safe on
your Galaxy Watch Active. You can back up your sensitive information and access it later.
You must sign in to your Samsung account to back up or restore data. Refer to Managing
the data in the Galaxy Watch Active for more information.
•
Remote connection
: Set the Galaxy Watch Active to remotely connect with the Wi-Fi
network when a Bluetooth connection between devices is not available. To use this
feature, sign in to your Samsung account.
Regularly back up your data to a safe location, such as Samsung Cloud or a computer,
so that you can restore it if the data is corrupted or lost due to an unintended factory
data reset.
Managing the data in the Galaxy Watch Active
Keep your personal information, app data, and settings safe on your Galaxy Watch Active.
You can back up your sensitive information and access it later, as well as back up your Galaxy
Watch Active’s data automatically.
•
Music and images saved on the Galaxy Watch Active will not be backed up.
•
Samsung Health app data will be automatically saved on the connected mobile
device’s Samsung Health app.
Backing up data
To back up data saved in your Galaxy Watch Active, launch the
Galaxy Wearable
app on
your mobile device, tap
Home
→
Account and backup
→
Back up and restore
→
Backup
settings
, select the item to back up, and then tap
Back up now
. The data will be saved in
Samsung Cloud.
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124
Restoring data
To restore data saved in your Galaxy Watch Active, launch the
Galaxy Wearable
app on your
mobile device, tap
Home
→
Account and backup
→
Back up and restore
→
Restore
, select
the item to restore, and then tap
Restore now
. The latest backup data will be restored.
Backing up data automatically
To automatically back up data saved in your Galaxy Watch Active with Samsung Cloud and
access it from other devices whenever you want, launch the
Galaxy Wearable
app on your
mobile device, tap
Home
→
Account and backup
→
Back up and restore
→
Backup
settings
, and then tap the
Auto back up
switch to activate it.
Sync phone settings
Customise your Galaxy Watch Active’s Wi-Fi network sync settings.
Launch the
Galaxy Wearable
app on your mobile device, tap
Home
→
Sync phone settings
,
and then tap the
Sync Wi-Fi profiles
switch to activate it.
The mobile device is then set to sync with the list of saved Wi-Fi networks on your Galaxy
Watch Active.
Accessibility
Configure various settings to improve accessibility to the Galaxy Watch Active.
Launch the
Galaxy Wearable
app on your mobile device and tap
Home
→
Accessibility
.
•
Visibility enhancements
: Customise the settings to improve accessibility for visually
impaired users.
•
Advanced settings
: Set the Galaxy Watch Active to alert you at regular reminder intervals
if there is an unchecked notification and select the interval time. You can also set it to
open the accessibility menus quickly.
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125
About watch
View your Galaxy Watch Active’s status and other information. You can also update the Galaxy
Watch Active’s software.
Launch the
Galaxy Wearable
app on your mobile device and tap
Home
→
About watch
.
•
Battery
: Check the remaining battery and usage time, and also activate the power saving
mode.
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
•
Storage
: Check the status of the used and available memory. To delete unnecessary files,
tap
CLEAN NOW
.
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the
memory. The available capacity may change when you update the device.
•
RAM
: Check the status of the used and available RAM. To speed up your Galaxy Watch
Active by reducing the amount of RAM you are using, tick apps from the apps list, and tap
CLEAN NOW
.
•
Update watch software
: Update the Galaxy Watch Active to the latest software.
•
Legal information
: View the legal information for the Galaxy Watch Active.
•
Install unknown apps
: Set the Galaxy Watch Active to allow the installation of apps from
unknown sources.
•
Device name
: Change the Galaxy Watch Active’s name.
•
Device information
: Check the Galaxy Watch Active’s information, such as the Wi-Fi MAC
address, Bluetooth address, and serial number.
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126
Updating software via the Galaxy Wearable app
The Galaxy Watch Active can be directly updated to the latest software by the firmware over-
the-air (FOTA) service.
1 Launch the
Galaxy Wearable
app on your mobile device.
2 Tap
Home
→
About watch
→
Update watch software
→
Update now
.
3 Tap
DOWNLOAD
and install the latest software version on your mobile device.
4 Read the on-screen information and tap
INSTALL NOW
.
The Galaxy Watch Active will copy the updated software from your mobile device and
restart.
To automatically check for available updates and download them, tap the
Auto
update
switch to activate it. Updates will be downloaded only when the device is
connected to a Wi-Fi network.
About Galaxy Wearable
View version information of the Galaxy Wearable app.
Launch the
Galaxy Wearable
app on your mobile device and tap
Home
→
About Galaxy
Wearable
.
Galaxy Wearable app
127
Watch faces
You can change the type of watch to be displayed on the Watch screen.
Launch the
Galaxy Wearable
app on your mobile device, tap
Watch faces
, and then select a
desired watch type. The watch face you selected will be applied on the Watch screen.
Tap
Customise
to change the background and set items to display on the watch face.
Discover
You can download recommended watch faces and apps from the
Galaxy Store
app.
Launch the
Galaxy Wearable
app on your mobile device and tap
Discover
.
Download the watch faces and apps you want. Tap
VIEW MORE
to view more watch faces
and apps.
128
Using the Galaxy Watch Active
Introduction
Use the helpful features of the Galaxy Watch Active to add convenience to your daily life and
manage your health. Also, the customisation service of the Galaxy Watch Active analyses your
usage patterns and status to provide services and information according to your location and
place.
Enjoy the many features of the Galaxy Watch Active.
Using as a personal coach for your health
Take care of your health with the Galaxy Watch Active. The heart rate sensor measures your
heart rate and analyses your stress level and sleep pattern. You can also create a personal
routine based on the profile data you entered.
You can use various other exercises and health managing features when you use the
Galaxy Watch Active while connected to a mobile device.
Achieving your daily activity target
Check your daily activity goal based on your target, such as the calories burned, exercise time,
or activity time, and also with the entered profile at a glance.
You can check your daily target at a glance with the daily activity graph from the
Daily
activity
widget or
Samsung Health
app. You can use this information to track your health
and do more activities to create a well-balanced daily routine and become healthier.
Refer to Daily activity for more information.
Using the Galaxy Watch Active
129
Managing stress and sleep quality
A more accurate heart rate sensor continuously measures your stress levels and sleep
patterns.
Managing stress
When the stress level measurement is completed, you can relax by following the breathing
directions that the Galaxy Watch Active provides. After you measure your stress level, tap
BREATHE >
to breath and relieve stress.
Checking your sleeping patterns
Your sleeping pattern will be measured and divided into four states. After waking up in the
morning, you can check your sleep pattern on the sleep tracker screen or through the
Sleep
widget. Find out your sleep pattern through constant observation.
Refer to Sleep for more information.
The sleep pattern will have its four states (Awake, REM, Light, Deep) analysed by
using your movement and changes in your heart rate. A graph will be provided with
recommended values for each measured sleep state based on results for people in
your same age group.
Experiencing enhanced exercises
Using the various exercise features
The Galaxy Watch Active supports about 40 indoor and outdoor exercises and activities.
Exercise efficiently with the Galaxy Watch Active at home, outside, or at a fitness centre. The
Galaxy Watch Active helps you achieve your set target by carefully checking your workout
time, distance, speed, heart rate, and calorie consumption during exercising.
Refer to Exercise for more information about starting various exercise.
Doing multiple exercises in one session
You can effectively continue through several exercises in one session. After finishing one
exercise, start the next exercise immediately.
Refer to Doing multiple exercises for more information.
Using the Galaxy Watch Active
130
Using as an intelligent planner
Checking out today’s information
Use the Galaxy Watch Active on an important day. You can view information such as
schedules, reminders, and the alarm time on the Watch screen even if you do not run any
applications.
Tap and hold the Watch screen and swipe the screen left or right to select the
My day
watch
face. You can view your daily schedule and manage it on the
My day
watch face.
You can view the following information on the watch face:
•
Today’s schedule you have set on the calendar
•
Items you have saved as reminders
•
Alarm times
Refer to Calendar, Reminder, or Alarm for more information about registering a schedule or
reminder, or setting up an alarm.
•
You can only check schedule and alarm information that has been set within
10 hours of the current time.
•
The alarm information added to the mobile device is not displayed on the Watch
screen.
Using the Galaxy Watch Active
131
Managing my daily life
The Galaxy Watch Active helps you enjoy your life comfortably. The customisation service of
the Galaxy Watch Active identifies your lifestyle and taste and provides appropriate features
according to your location or situation. Start and end your day with the Galaxy Watch Active.
The Galaxy Watch Active will provide you with what you need the most anytime, anywhere.
•
This feature is available after connecting the Galaxy Watch Active to a mobile
device that supports the customisation service platform 2.2 or later. After making
an agreement to use the customisation service, launch the
Settings
app on your
mobile device, tap
Accounts and backup
→
Accounts
→
Samsung account
→
Privacy
→
Customisation Service
, and then tap the switch to activate it.
•
If the previously analysed lifestyle pattern changes, the Galaxy Watch Active will
provide the service and feature based on the changed pattern.
Being briefed twice a day
You can be briefed after waking up and before going to bed on useful information you need
for the day.
On the Apps screen, tap (
Settings
)
→
Advanced
→
Daily briefing
→
Get briefings
automatically
and tap the switch to activate it.
After waking up, the Galaxy Watch Active notifies you of today’s important events or weather.
Before you go to bed, the Galaxy Watch Active notifies you of your exercise status, tomorrow’s
weather, and reminds you of any unfinished reminders items.
Refer to Calendar or Reminder for more information about registering a schedule or a
reminder for a briefing.
You can also be briefed twice a day when you want. On the Apps screen, tap
(
Settings
)
→
Advanced
→
Daily briefing
→
Set briefing times
, tap the switch
to activate it, and then tap
Briefing times
to set the time to be briefed. However,
this feature is available only when you deactivate the
Get briefings automatically
features first.
Using the Galaxy Watch Active
132
Launching recommended apps by location and time
Launch your favourite apps conveniently with widgets. The Galaxy Watch Active analyses
your usage patterns by time and place to automatically add your favourite apps that you have
used at specific times or places to the
App shortcuts
widget.
For example, when you arrive at a bus stop during rush hour, your frequently used maps or
transit-related apps and your music app are automatically added to the widget.
Swipe the screen to the left on the Watch screen and launch automatically added apps from
the
App shortcuts
widget.
Activating goodnight mode to sleep more comfortably
Before bedtime, the Galaxy Watch Active notifies you to go to sleep. Activate goodnight
mode optimised for sleep.
On the Apps screen, tap (
Settings
)
→
Advanced
→
Goodnight mode
and tap the switch
to activate it. When you receive the notification for activating goodnight mode, follow the
screen to activate it.
To activate goodnight mode automatically, tap the
Use while sleeping
switch to activate it.
You will receive a notification 30 minutes before goodnight mode activates automatically.
The following features are disabled:
•
All vibration notifications except for alarms
•
Screen turn on when a notification is received
•
The watch always on feature
•
The wake-up gesture feature
Goodnight mode is automatically disabled after you wake up.
Using the Galaxy Watch Active
133
Using dual clock when you are abroad
If you are travelling abroad or travelling on a business trip, the Galaxy Watch Active
automatically detects the changed time zone and suggests that you switch to the dual clock
screen to see both the local time and your country’s time. Use the dual clock feature by
changing the watch face according to the notifications.
This feature is available after connecting the Galaxy Watch Active to a mobile device
that supports the customisation service platform 2.2 or later. After making an
agreement to use the customisation service, launch the
Settings
app on your mobile
device, tap
Accounts and backup
→
Accounts
→
Samsung account
→
Privacy
→
Customisation Service
, and then tap the switch to activate it.
Using a convenient reminder
Register a reminder quickly with your voice and get briefed on today’s reminders.
Registering reminders with your voice
You can easily save what you need to remember with your voice.
For example, say ‘Call my mom at 3 o’clock’ and make a reminder. At 3 o’clock, you will be
notified that it is time to call mom.
Refer to Creating a reminder for more information about registering for reminders.
134
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your Galaxy Watch Active.
Your Galaxy Watch Active does not turn on
When the battery is completely discharged, your Galaxy Watch Active will not turn on. Fully
charge the battery before turning on the Galaxy Watch Active.
The touchscreen responds slowly or improperly
•
If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
•
If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
•
The touchscreen may malfunction in humid conditions or when exposed to water.
•
Restart your Galaxy Watch Active to clear any temporary software bugs.
•
Ensure that your Galaxy Watch Active software is updated to the latest version.
•
If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Appendix
135
Your Galaxy Watch Active freezes or has errors
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the Galaxy Watch Active
If your Galaxy Watch Active freezes or hangs, you may need to close apps or turn off the
Galaxy Watch Active and turn it on again.
Forcing restart
If your Galaxy Watch Active is frozen and unresponsive, press and hold the Home key (Power
key) for more than 7 seconds to restart it.
Resetting the Galaxy Watch Active
If the methods above do not solve your problem, perform a factory data reset.
On the Apps screen, tap (
Settings
)
→
General
→
Reset
. Before performing the factory
data reset, remember to make backup copies of all important data stored in the Galaxy Watch
Active.
Another Bluetooth device cannot locate your Galaxy Watch Active
•
Ensure that the Bluetooth wireless feature is activated on your Galaxy Watch Active.
•
Reset your Galaxy Watch Active and try again.
•
Ensure that your Galaxy Watch Active and the other Bluetooth device are within
the Bluetooth connection range (10 m). The distance may vary depending on the
environment the devices are used in.
If the tips above do not solve the problem, contact a Samsung Service Centre.
Appendix
136
A Bluetooth connection is not established or your Galaxy Watch
Active and the mobile device are disconnected
•
Ensure that the Bluetooth feature on both devices is activated.
•
Ensure there are no obstacles, such as walls or electrical equipment, between the devices.
•
Ensure that the latest version of the Galaxy Wearable app is installed on the mobile
device. If necessary, update the Galaxy Wearable app to the latest version.
•
Ensure that your Galaxy Watch Active and the other Bluetooth device are within
the Bluetooth connection range (10 m). The distance may vary depending on the
environment the devices are used in.
•
Restart both devices and launch the Galaxy Wearable app on the mobile device again.
Calls are not connected
•
Ensure that your Galaxy Watch Active is connected to a mobile device via Bluetooth.
If your Galaxy Watch Active is connected to your mobile device remotely, you cannot
receive incoming calls.
•
Ensure that you have not set call barring for the incoming phone number on the mobile
device.
•
Check if do not disturb mode, goodnight mode, or theatre mode is activated. If one of
these modes has been activated, the touchscreen does not turn on during incoming calls.
Press the Home key or Back key to turn on the screen and check the incoming call.
The battery icon is empty
Your battery is low. Charge the battery.
Appendix
137
The battery does not charge properly (For Samsung-approved
chargers)
•
Ensure that you connect the Galaxy Watch Active to the wireless charger and connect the
dock to the charger properly.
•
Visit a Samsung Service Centre and have the battery replaced.
The battery depletes faster than when first purchased
•
When you expose the Galaxy Watch Active or the battery to very cold or very hot
temperatures, the useful charge may be reduced.
•
Battery consumption increases when you use some apps.
•
The battery is consumable and the useful charge will get shorter over time.
Your Galaxy Watch Active is hot to the touch
When you use apps that require more power or use apps on your Galaxy Watch Active for an
extended period of time, your Galaxy Watch Active may feel hot to the touch. This is normal
and should not affect your Galaxy Watch Active’s lifespan or performance.
If the Galaxy Watch Active overheats or feels hot for a prolonged period, do not use it for a
while. If the Galaxy Watch Active continues to overheat, contact a Samsung Service Centre.
Your Galaxy Watch Active cannot find your current location
The Galaxy Watch Active uses your mobile device’s location information. GPS signals may be
obstructed in some locations, such as indoors. Set the mobile device to use Wi-Fi network to
find your current location.
Data stored in the Galaxy Watch Active has been lost
Always make backup copies of all important data stored in the Galaxy Watch Active.
Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for
the loss of data stored in the Galaxy Watch Active.
Appendix
138
A small gap appears around the outside of the Galaxy Watch Active
case
•
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
•
Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the Galaxy Watch Active’s storage
Delete unnecessary data, such as cache, using the Galaxy Wearable app or manually delete
unused apps or files to free up storage space.
Removing the battery
•
To remove the battery, contact an authorised service centre. To obtain battery
removal instructions, please visit www.samsung.com/global/ecodesign_energy.
•
For your safety, you must not attempt to remove the battery. If the battery is not
properly removed, it may lead to damage to the battery and device, cause personal
injury, and/or result in the device being unsafe.
•
Samsung does not accept liability for any damage or loss (whether in contract or tort,
including negligence) which may arise from failure to precisely follow these warnings and
instructions, other than death or personal injury caused by Samsung’s negligence.
Copyright
Copyright © 2019 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.
Trademarks
•
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
•
Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
•
Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are
registered trademarks of the Wi-Fi Alliance.
•
All other trademarks and copyrights are the property of their respective owners.