Table of Contents
- Basics
- Read me first
- Device overheating situations and solutions
- Device layout and functions
- Battery
- SIM or USIM card (nano-SIM card)
- Memory card (microSD card)
- Protective case
- Turning the device on and off
- Initial setup
- Samsung account
- Transferring data from your previous device
- Understanding the screen
- Notification panel
- Entering text
- Apps and features
- Settings
- Appendix
Samsung SM-T395 User Manual
Displayed below is the user manual for SM-T395 by Samsung which is a product in the Tablets category. This manual has pages.
Related Manuals
2
Table of Contents
Basics
4 Read me first
6 Device overheating situations and
solutions
9 Device layout and functions
14 Battery
18 SIM or USIM card (nano-SIM card)
19 Memory card (microSD card)
21 Protective case
22 Turning the device on and off
23 Initial setup
25 Samsung account
26 Transferring data from your previous
device
30 Understanding the screen
40 Notification panel
42 Entering text
Apps and features
45 Installing or uninstalling apps
47 Bixby
55 Phone
60 Contacts
63 Messages
66 Internet
68 Email
69 Camera
81 Gallery
86 S Pen features
92 Multi window
96 Samsung Members
96 Samsung Notes
102 PEN.UP
104 Calendar
106 Samsung Flow
107 My Files
107 Clock
109 Calculator
109 Sharing content
110 Google apps
Table of Contents
3
Appendix
149 Troubleshooting
Settings
112 Introduction
112 Connections
113 Wi-Fi
115 Bluetooth
116 NFC and payment
119 Mobile hotspot and tethering
120 More connection settings
121 Sounds and vibration
122 Notifications
122 Display
123 Blue light filter
123 Wallpaper
123 Advanced features
125 Device maintenance
127 Apps
127 Lock screen and security
129 Face recognition
131 Fingerprint recognition
134 Samsung Pass
137 Secure Folder
142 Cloud and accounts
142 Users
144 Backup and restore
145 Google
145 Accessibility
146 General management
147 Software update
148 User manual
148 About tablet
4
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
•
Depending on the region, you can view the regulatory information on the device. To
view the information, launch the
Settings
app and tap
About tablet
→
Regulatory
information
.
Basics
5
Maintaining water and dust resistance
Your device supports water- and dust-resistance. Follow these tips carefully to maintain the
water- and dust-resistance of your device. Failure to do so may result in damage to your
device.
•
Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for
more than 30 minutes. If you immerse the device in any liquid other than fresh water,
such as salt water, ionised water, or alcoholic beverage, liquid will enter the device faster.
•
Do not expose the device to water moving with force.
•
If the device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the
device is exposed to other liquids, such as salt water, ionised water, or alcoholic beverage,
rinse it with fresh water and dry it thoroughly with a clean, soft cloth. If you do not follow
these instructions, the device’s performance and appearance may be affected.
•
If the device has been immersed in water or the microphone or speaker is wet, sound
may not be heard clearly during a call. After wiping the device with a dry cloth, dry it
thoroughly before using it.
•
The touchscreen and other features may not work properly if the device is used in water.
•
Your device has been tested in a controlled environment and certified to be water-
and dust-resistant in specific situations (meets requirements of classification IP68 as
described by the international standard IEC 60529-Degrees of Protection provided by
Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, fresh water, 1.5 metre, 30
minutes). Despite this classification, it is still possible for your device to be damaged in
certain situations.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Basics
6
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
•
When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
•
During the initial setup after purchase or when restoring data
•
When downloading large files
Basics
7
•
When using apps that require more power or using apps for extended periods
–
When playing high-quality games for extended periods
–
When recording videos for extended periods
–
When streaming videos while using the maximum brightness setting
–
When connecting to a TV
•
While multitasking (or, when running many apps in the background)
–
When using Multi window
–
When updating or installing apps while recording videos
–
When downloading large files during a video call
–
When recording videos while using a navigation app
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
•
When you are roaming
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when
not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
Basics
8
Device limitations when the device overheats
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
•
If the device becomes hotter than usual, a device overheating message will appear. To
lower the device’s temperature, the screen brightness and the performance speed will be
limited and battery charging will stop. Running apps will be closed and you will only be
able to make emergency calls until the device cools down.
•
If the device overheats or feels hot for a prolonged period, a power off message will
appear. Turn off the device, and wait until it cools down.
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating
mat.
•
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
•
Never use a damaged charger or battery.
Basics
9
Device layout and functions
Package contents
Check the product box for the following items:
•
Device
•
Battery
•
USB cable
•
USB power adaptor
•
Quick start guide
•
S Pen
•
Tweezers
•
S Pen nibs
•
Protective case
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
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10
Device layout
Power key
Volume key
Back key
Recents key
Home key (Fingerprint
recognition sensor)
Multipurpose jack
(USB Type-C)
Front camera
Proximity/Light sensor
Speaker
Touchscreen
Rear camera
Main antenna
Flash
Back cover
Microphone
GPS antenna
NFC antenna
Earphone jack
Microphone
Speaker
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11
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not cover the proximity/light sensor area with screen accessories, such as a
screen protector or stickers. Doing so may cause the sensor to malfunction.
Keys
Key Function
Power
•
Press and hold to turn the device on or off.
•
Press to turn on or lock the screen.
Recents
•
Press to open the list of recent apps.
Home
•
Press to turn on the screen while the screen is locked.
•
Press to return to the Home screen.
•
Press and hold to launch
Google
.
Back
•
Press to return to the previous screen.
•
Press and hold to access additional options for the current
screen.
Volume
•
Press to adjust the device volume.
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12
S Pen
S Pen button
S Pen nib
Tweezers
Name Functions
S Pen nib
•
Use the S Pen to write, draw, or perform touch actions on the screen.
The Recents key and the Back key can be used with the S Pen.
•
Hover the S Pen over items on the screen to access additional S Pen
features, such as the Air view feature.
S Pen button
•
Hover the S Pen over the screen and press the S Pen button to display
the Air command features.
•
While pressing and holding the S Pen button, drag the S Pen over
items to select them.
Tweezers
•
Remove the S Pen nib with the tweezers when replacing the nib.
Replacing the S Pen nib
If the nib is dull, replace it with a new one.
1 Firmly hold the nib with the tweezers and remove it.
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13
2 Insert a new nib into the S Pen.
Be careful not to pinch your fingers with the tweezers.
•
Do not reuse old nibs. Doing so may cause the S Pen to malfunction.
•
Do not press the nib excessively when inserting the nib into the S Pen.
•
Do not insert the round end of the nib into the S Pen. Doing so may cause damage
to the S Pen or your device.
•
Do not bend or apply excessive pressure with the S Pen while using it. The S pen
may be damaged or the nib may be deformed.
•
If you use the S Pen at sharp angles on the screen, the device may not recognise
the S Pen actions.
•
The Recents key and the Back key can be used with the S Pen.
•
For more information about the S Pen, visit the Samsung website.
•
If the S Pen is not working properly, take it to a Samsung Service Centre.
•
You can insert the S Pen into the top of the protective case. Refer to Installing the S
Pen for more information.
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14
Battery
Installing the battery
1 Remove the back cover.
Be careful not to damage your fingernails when you remove the back cover.
Do not bend or twist the back cover excessively. Doing so may damage the cover.
2 Insert the battery with the battery’s gold-coloured contacts properly aligned with the
device’s contacts.
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15
3 Replace the back cover.
Press
Ensure that the the back cover is closed tightly to prevent water and dust from
entering the device. Open or loose back cover may allow water and dust to enter the
device and cause damage.
Use only Samsung-approved back covers and accessories with the device.
Removing the battery
1 Remove the back cover.
2 Pull out the battery.
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16
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
•
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
•
Use only USB Type-C cable supplied with the device. The device may be damaged
if you use Micro USB cable.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
1 Connect the USB cable to the USB power adaptor.
2 Plug the USB cable into the device’s multipurpose jack.
3 Plug the USB power adaptor into an electric socket.
4 After fully charging, disconnect the charger from the device. Then, unplug the charger
from the electric socket.
Do not remove the battery before removing the charger. This may damage the
device.
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17
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the device maintenance feature.
•
When you are not using the device, turn off the screen by pressing the Power key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate the Wi-Fi feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced, such as emails.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
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18
SIM or USIM card (nano-SIM card)
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
•
Use only a nano-SIM card.
•
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
Some LTE services may not be available depending on the service provider. For more
information about service availability, contact your service provider.
1 Remove the back cover and battery.
2 Insert the SIM or USIM card with the gold-coloured contacts facing downwards.
3 Replace the battery and back cover.
Removing the SIM or USIM card
1 Remove the back cover and battery.
2 Pull out the SIM or USIM card.
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19
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. To use the memory card, you must format it.
If your device cannot format or recognise the memory card, contact the memory
card manufacturer or a Samsung Service Centre.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
→
SD card
folder.
1 Remove the back cover and battery.
2 Insert a memory card with the gold-coloured contacts facing downwards.
3 Replace the battery and back cover.
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20
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the
Settings
app and tap
Device maintenance
→
Storage
→
→
Storage settings
→
SD card
→
UNMOUNT
.
1 Remove the back cover and battery.
2 Pull out the memory card.
3 Replace the battery and back cover.
Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from
the misuse of external storage devices.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
Launch the
Settings
app and tap
Device maintenance
→
Storage
→
→
Storage settings
→
SD card
→
Format
→
FORMAT
.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
Basics
21
Protective case
Installing the protective case
Insert the top of the device into the case, and then press the other side of the case firmly to
install it.
Removing the protective case
Twist the top edge of the case until the device protrudes from it, and then remove the device
from the case.
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22
Installing the S Pen
Insert the S Pen into the top of the protective case.
Do not insert the S Pen backwards into the protective case.
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the on-
screen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
Power off
.
•
If your device is frozen and unresponsive, press and hold the Power key and the
Volume key down simultaneously for more than 7 seconds to restart it.
•
Follow all posted warnings and directions from authorised personnel in areas
where the use of wireless devices is restricted, such as aeroplanes and hospitals.
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23
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
The initial setup procedures may vary depending on the device’s software and your
region.
1 Turn on the device.
2 Select your preferred device language.
Select a language.
3 Select a Wi-Fi network and connect to it.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
4 Follow the on-screen instructions to proceed the initial setup.
5 Set a screen lock method to protect your device. You can protect your personal
information by preventing others from accessing your device. To set the screen lock
method later, tap
No, thank you
.
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25
Samsung account
Introduction
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can keep your data up to date and secure across
your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see
tips and tricks from Samsung Members, and more.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, launch the
Settings
app
and tap
Cloud and accounts
→
Accounts
→
Samsung account
→
Help
.
Registering your Samsung account
Registering a new Samsung account
If you do not have a Samsung account, you should create one.
1 Launch the
Settings
app and tap
Cloud and accounts
→
Accounts
→
Add account
.
2 Tap
Samsung account
→
CREATE ACCOUNT
.
3 Follow the on-screen instructions to complete creating your account.
Registering an existing Samsung account
If you already have a Samsung account, register it to the device.
1 Launch the
Settings
app and tap
Cloud and accounts
→
Accounts
→
Add account
.
2 Tap
Samsung account
.
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26
3 Enter your email address and password, and then tap
SIGN IN
.
If you forget your account information, tap
Forgotten your ID or password?
You can find
your account information when you enter the required information and security code
displayed that is on the screen.
4 Tap
DONE
to finish registering your Samsung account.
Removing your Samsung account
When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.
1 Launch the
Settings
app and tap
Cloud and accounts
→
Accounts
.
2 Tap
Samsung account
→
→
Remove account
.
3 Tap
OK
, enter your Samsung account password, and then tap
CONFIRM
.
Transferring data from your previous device
You can transfer contacts, images, and other data from a previous device to your device via
Smart Switch or Samsung Cloud.
•
This feature may not be supported on some devices or computers.
•
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
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27
Transferring data via Smart Switch
You can transfer data from a previous device to your device via Samsung Smart Switch.
The following versions of Samsung Smart Switch are available.
•
Mobile version
: Transfer data between mobile devices. You can download the app from
Galaxy Apps
or
Play Store
.
•
Computer version
: Transfer data between your device and a computer. You can
download the app from www.samsung.com/smartswitch.
Transferring data wirelessly via Wi-Fi Direct
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
1 On both devices, download and install Smart Switch from
Galaxy Apps
or
Play Store
.
2 Place the devices near each other.
3 Launch
Smart Switch
on both devices.
4 On the previous device, tap
WIRELESS
→
SEND
→
CONNECT
.
5 On your device, tap
WIRELESS
→
RECEIVE
and select the previous device type.
6 Follow the on-screen instructions to transfer data from your previous device.
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Transferring backup data from a computer
Transfer data between your device and a computer. You must download the Smart Switch
computer version app from www.samsung.com/smartswitch. Back up data from your
previous device to a computer and import the data to your device.
1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2 On the computer, launch Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.
3 Connect your previous device to the computer using the device’s USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5 Connect your device to the computer using the USB cable.
6 On the computer, follow the on-screen instructions to transfer data to your device.
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Samsung Cloud
Back up data from your previous device to Samsung Cloud and restore the data to your new
device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer
to Samsung account for more information.
Backing up data
1 On your previous device, sign in to your Samsung account.
2 Launch the
Settings
app, select the backup option, and back up your data.
•
If your device supports Samsung Cloud, launch the
Settings
app, tap
Cloud and
accounts
→
Samsung Cloud
→
Backup settings
, and then back up your data.
•
The data backup method may vary depending on your model.
•
Some data will not be backed up. To check which data will be backed up, launch
the
Settings
app, tap
Cloud and accounts
→
Samsung Cloud
→
Backup
settings
.
Restoring data
1 On your new device, launch the
Settings
app and tap
Cloud and accounts
→
Samsung
Cloud
→
Restore
.
2 Tap and select the previous device from the devices list.
3 Tick the data types you want to restore and tap
RESTORE NOW
.
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30
Understanding the screen
Controlling the touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
•
Leaving the touchscreen idle for extended periods may result in afterimages
(screen burn-in) or ghosting. Turn off the touchscreen when you do not use the
device.
•
It is recommended to use fingers or the S Pen when you use the touchscreen.
Tapping
Tap the screen.
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Tapping and holding
Tap and hold the screen for approximately 2 seconds.
Dragging
Tap and hold an item and drag it to the target position.
Double-tapping
Double-tap the screen.
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Swiping
Swipe upwards, downwards, to the left, or to the right.
Spreading and pinching
Spread two fingers apart or pinch on the screen.
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Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
The screen may appear differently depending on the region or service provider.
A widget
Favourite apps
Screen indicators
A folder
Bixby Home indicator. View
your customised content.
An app
Basics
34
Switching between Home and Apps screens
On the Home screen, swipe upwards or downwards to open the Apps screen. To return to
the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the
Home key or the Back key.
Home screen Apps screen
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then drag it to the top or bottom of the screen. A shortcut to the app will be added on
the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
Basics
35
Creating folders
Create folders and gather similar applications to quickly access and launch apps.
1 On the Home screen or the Apps screen, tap and hold an app, and then drag it over
another app.
2 Drop the app when a folder frame appears around the apps.
A new folder containing the selected apps will be created. Tap
Enter folder name
and
enter a folder name.
•
Adding more apps
Tap
ADD APPS
on the folder. Tick the apps to add and tap
ADD
. You can also add an app
by dragging it to the folder.
•
Moving apps from a folder
Tap and hold an app to drag it to a new location.
•
Deleting a folder
Tap and hold a folder, and then tap
Delete folder
. Only the folder will be deleted. The
folder’s apps will be relocated to the Apps screen.
Basics
36
Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.
•
Adding panels: Swipe to the left, and then tap .
•
Moving panels: Tap and hold a panel preview, and then drag it to a new location.
•
Deleting panels: Tap on the panel.
•
Wallpapers
: Change the wallpaper settings for the Home screen and the locked screen.
•
Widgets
: Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.
•
Home screen settings
: Change the Home screen settings.
Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on the
Home screen. On the Home screen, tap and hold an empty area, and then tap
Home screen
settings
→
Home screen layout
→
Home screen only
→
APPLY
.
You can now access all your apps by swiping to the left on the Home screen.
Basics
37
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
Icon Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
/ LTE network connected
Wi-Fi connected
Bluetooth feature activated
Location services being used
Call in progress
Missed call
New text or multimedia message
Alarm activated
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
Basics
38
Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
The screen is locked with
Swipe
, the default screen lock method.
Press the Power key or the Home key and swipe in any direction to unlock the screen.
Changing the screen lock method
To change the screen lock method, launch the
Settings
app, tap
Lock screen and security
→
Screen lock type
, and then select a method.
When you set a pattern, PIN, password, face, or fingerprint for the screen lock method, you
can protect your personal information by preventing others from accessing your device. After
setting the screen lock method, the device will require an unlock code whenever unlocking it.
•
Swipe
: Swipe in any direction on the screen to unlock it.
•
Pattern
: Draw a pattern with four or more dots to unlock the screen.
•
PIN
: Enter a PIN with at least four numbers to unlock the screen.
•
Password
: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
•
None
: Do not set a screen lock method.
•
Face
: Register your face to unlock the screen. Refer to Face recognition for more
information.
•
Fingerprints
: Register your fingerprints to unlock the screen. Refer to Fingerprint
recognition for more information.
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Launch the
Settings
app, tap
Lock screen and security
→
Secure lock settings
, and then tap the
Auto
factory reset
switch to activate it.
Basics
39
Screen capture
Capture a screenshot while using the device and write on, draw on, crop, or share the
captured screen. You can capture the current screen and scrollable area.
Capturing a screenshot
Use the following methods to capture a screenshot. Captured screenshots will be saved in
Gallery
.
•
Key capture: Press and hold the Volume Down key and the Power key simultaneously.
•
Swipe capture: Swipe your hand to the left or right across the screen.
•
Air command capture: Detach the S Pen from the slot to open the Air command panel,
and then tap
Screen write
.
•
It is not possible to capture a screenshot while using some apps and features.
•
If capturing a screenshot by swiping is not activated, launch the
Settings
app, tap
Advanced features
, and then tap the
Palm swipe to capture
switch to activate it.
After capturing a screenshot, use the following options on the toolbar at the bottom of the
screen:
•
Scroll capture
: Capture content that continues across multiple screens, such as a
webpage. When you tap
Scroll capture
, the screen will automatically scroll down and
more content will be captured.
•
Draw
: Write or draw on the screenshot.
•
Crop
: Crop a portion from the screenshot. The cropped area will be saved in
Gallery
.
•
Share
: Share the screenshot with others.
If the options are not visible on the captured screen, launch the
Settings
app, tap
Advanced features
, and then tap the
Smart capture
switch to activate it.
Basics
40
Notification panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can open the notification panel, even on the locked screen.
You can use the following functions on the notification panel.
Tap a notification and perform
various actions.
Clear all notifications.
Launch Settings.
Switch between user accounts
or add new user accounts.
Access the notification
settings.
Quick setting buttons
Basics
41
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap
→
Button order
, tap and hold a button, and then drag it to
another location.
Basics
42
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send messages, create notes, and
more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Break to the next line.
Delete a preceding character.
Enter symbols.
Enter uppercase. For all caps,
tap it twice.
Switch to handwriting mode. Enter a space.
Move the cursor.
Changing the input language
Tap and hold , tap
→
Languages and types
→
MANAGE INPUT LANGUAGES
, and
then select the languages to use. When you select two or more languages, you can switch
between the input languages by swiping to the left or right on the space key.
Basics
43
Additional keyboard functions
Tap and hold to use various functions. Other icons may appear instead of the icon
depending on the last function that was used.
•
: Enter text by voice.
Change the voice input
settings. Start or pause entering text by
voice.
•
: Switch to handwriting mode.
Switch to the standard
keyboard.
View information about
editing handwriting.
Change the keyboard settings.
This feature may not be available depending on the region or service provider.
•
: Add an item from the clipboard.
•
: Enter emoticons.
•
: Switch to the floating or split keyboard. You can move the keyboard to another
location by dragging the tab.
•
: Change the keyboard settings.
Basics
44
Copying and pasting
1 Tap and hold over text.
2 Drag or to select the desired text, or tap
Select all
to select all text.
3 Tap
Copy
or
Cut
.
The selected text is copied to the clipboard.
4 Tap and hold where the text is to be inserted and tap
Paste
.
To paste text that you have previously copied, tap
Clipboard
and select the text.
Dictionary
Look up definitions for words while using certain features, such as when browsing webpages.
1 Tap and hold over a word that you want to look up.
If the word you want to look up is not selected, drag or to select the desired text.
2 Tap
More
→
Dictionary
on the options list.
If a dictionary is not preinstalled on the device, tap
Move to Manage dictionaries
→
next to a dictionary to download it.
3 View the definition in the dictionary pop-up window.
To switch to the full screen view, tap . Tap the definition on the screen to view more
definitions. In the detailed view, tap to add the word to your favourite words list or tap
Search Web
to use the word as a search term.
45
Apps and features
Installing or uninstalling apps
Galaxy Apps
Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.
Open the
Samsung
folder and launch the
Galaxy Apps
app.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap the search field to search for a keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
Settings
→
Auto update apps
, and
then select an option.
Play Store
Purchase and download apps.
Launch the
Play Store
app.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
Settings
→
Auto-update apps
, and
then select an option.
Apps and features
46
Managing apps
Uninstalling apps and using app sleep mode
Tap and hold an app and select an option.
•
Disable
: Disable selected default apps that cannot be uninstalled from the device.
•
Sleep
: Put apps in sleep mode to save the battery by preventing them from running in
the background.
•
Uninstall
: Uninstall downloaded apps.
Enabling apps
Launch the
Settings
app, tap
Apps
→
→
Disabled
, select an app, and then tap
ENABLE
.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap
ALLOW
on the pop-up window to grant permissions to
the app.
To view your app permission settings, launch the
Settings
app and tap
Apps
. Select an app
and tap
Permissions
. You can view the app’s permissions list and change its permissions.
To view or change app permission settings by permission category, launch the
Settings
app
and tap
Apps
→
→
App permissions
. Select an item and tap the switches next to apps to
grant permissions.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
Apps and features
47
Bixby
Introduction
Bixby analyses your usage patterns and routine and provides recommended features.
•
To use the Bixby feature, your device must be connected to a Wi-Fi or mobile
network.
•
To use the Bixby feature, you must sign in to your Samsung account.
Starting Bixby
Bixby saves data about your usage patterns and routine to your Samsung account and
provides recommended features.
1 On the Home screen, swipe to the right.
2 Read the on-screen information about the app and tap
NEXT
.
3 Tap
SIGN IN
and follow the on-screen instructions to sign in to your Samsung account.
If you are already signed in, this step will not appear.
4 Read and agree to the terms and conditions and tap
NEXT
.
The Bixby Home screen will appear.
Apps and features
48
Using Bixby Home
On the Bixby Home screen, you can view recommended services and information that Bixby
provides by analysing your usage patterns and your routine.
To open Bixby Home, swipe to the right on the Home screen.
Upcoming reminder
Recommended content
Reminder
•
The content and order of the cards update automatically at a specified interval. To
manually update cards, swipe downwards on the screen.
•
To close Bixby Home, swipe to the left on the screen.
Using recommended content on Bixby Home
When you open Bixby Home, you can view the content that is frequently updated as Bixby
cards. Swipe upwards or downwards to view the Bixby cards.
For example, on the way to the office in the morning, Bixby Home will show your day’s
schedule and play your favourite songs. In the evening, you can set alarms, check your daily
activity, and view your friends’ feeds.
Apps and features
49
Viewing Bixby cards
Checking your morning alarm
At night, Bixby Home will show your alarm for the following morning.
You can check your alarm information. You can also edit the alarm by tapping the card. To
turn off the alarm, tap the switch next to the alarm to deactivate it.
Checking a reminder
If you have added reminders, the most recent reminder will appear on the Bixby Home
screen.
On the Bixby Home screen, swipe upwards or downwards to scroll to the Reminder card.
You can check the reminder information. If the reminder has a checklist, you can complete
individual items on the checklist.
To view the reminders list, tap
UPCOMING REMINDERS
.
Apps and features
50
Using additional Bixby cards
•
View the most recent event created in your planner. Tap a card to view its details or tap
the area below the task to view other events scheduled on the same day.
•
Check today’s weather for your current area in real time and view your location
information.
•
Preview the photos and videos you have taken today.
•
View updated news.
Editing Bixby cards list
•
To pin a card to the top of the Bixby Home screen, tap
→
Pin to top
. To unpin a card, tap
.
•
To hide a card from the list, tap
→
Hide for now
.
•
To stop displaying a card on the list, tap
→
Don’t show again
.
Selecting apps to show as Bixby cards
Add or delete apps to show as cards on the Bixby Home screen.
On the Bixby Home screen, tap
→
Settings
→
Cards
and tap the switches next to items to
add or delete them.
If an app is not installed on the device, you must install it to use it. On the Bixby Home
screen, tap
→
Settings
→
Apps with cards
and then download an app.
Bixby settings
On the Bixby Home screen, tap
→
Settings
.
•
Cards
: Select apps to show as cards on the Bixby Home screen.
•
Apps with cards
: Check the available apps that can be shown as cards on the Bixby
Home screen.
•
Auto-update Bixby
: Set the device to update automatically by using a mobile data
connection.
•
Notifications
: Set whether to receive cards and marketing information.
•
Privacy
: Customise the settings for Bixby.
•
About Bixby
: View Bixby version and legal information.
Apps and features
51
Reminder
Schedule notifications or to-do items or use location reminders. You can also create a
reminder to view a webpage later while browsing the Internet.
•
To use this feature, the device must be connected to a Wi-Fi or mobile network.
•
To use location reminders, the GPS feature must be activated.
•
To use this feature, you must register and sign in to your Samsung account.
Starting Reminder
You can start Reminder from Bixby Home.
1 On the Home screen, swipe to the right.
The Bixby Home screen will appear.
2 Tap
GET STARTED
on the
UPCOMING REMINDERS
card.
The Reminder intro page will appear.
3 Make sure the
Add icon on Home screen
option is ticked and tap
START
.
The reminder composition screen will appear.
If you add the
Reminder
app icon ( ) to the Home screen, you can launch the
Reminder
app from the Home screen.
Apps and features
52
Creating reminders
Reminder will alert you if you create a reminder with a specified time and location setting. You
can also save various content, such as a single memo or webpage address, and view it later.
For example, create a reminder to alert you to ‘take your medicine at 9 AM’.
1 Launch the
Reminder
app.
2 Tap
Write a reminder
and enter ‘Take medicine’.
3 Tap
Set conditions
→
Specific date and time
and set the time to ‘9 AM’.
4 Tap
SAVE
to save the reminder.
Creating reminders while browsing the Internet
While browsing the Internet, you can create reminders to view a webpage, such as a news
site, later.
1 While browsing the Internet, tap
→
Share
.
2 Tap
Reminder
.
The webpage address will be saved as a reminder automatically.
To set the data, time, or location manually, tap .
Apps and features
53
Checking reminder notifications
At the preset time or location, a notification pop-up window will appear. Tap
COMPLETE
or
SNOOZE
.
Viewing the reminders list
Launch the
Reminder
app. You can view your reminders list. To view reminder details, select a
reminder.
Setting reminder details
Add or edit reminder details, such as frequency, date and time, or location.
1 Select a reminder to edit and tap
EDIT
.
2 Edit the conditions and tap
SAVE
.
Reminder conditions
Add an image.
Checklist
Repeat interval
Reminder information
Apps and features
54
Completing reminders
Mark reminders that you do not need to be reminded of as complete.
On the reminders list, select a reminder and tap
COMPLETE
. Or, when a notification pop-up
window appears, tap
COMPLETE
.
Restoring reminders
Restore reminders that have been completed.
1 On the reminders list, tap
→
Completed items
→
EDIT
.
2 Tick items to restore and tap
RESTORE
.
Reminders will be added to the reminders list and you will be reminded at the preset
times.
Deleting reminders
To delete a reminder, swipe right on a reminder and tap
Delete
. To delete multiple reminders,
tap and hold a reminder, tick reminders to delete, and then tap
DELETE
.
Apps and features
55
Phone
Introduction
Make or answer voice and video calls.
Making calls
1 Launch the
Phone
app and enter a phone number.
If the keypad does not appear on the screen, tap to open the keypad.
2 Tap to make a voice call, or tap to make a video call.
Add the number to the
contacts list. Preview the phone number.
Hide the keypad.
Delete a preceding character.
Access additional options.
Apps and features
56
Making calls from call logs or contacts list
Tap
RECENTS
or
CONTACTS
, and then swipe to the right on a contact or a phone number to
make a call. If this feature is deactivated, launch the
Settings
app, tap
Advanced features
,
and then tap the
Swipe to call or send messages
switch to activate it.
Using speed dial
Set speed dial numbers to quickly make calls.
To set a number to speed dial, tap
→
Speed dial
, select a speed dial number, and then add a
phone number.
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.
Making calls from the locked screen
On the locked screen, drag outside the circle.
Making an international call
1 Tap to open the keypad if the keypad does not appear on the screen.
2 Tap and hold 0 until the + sign appears.
3 Enter the country code, area code, and phone number, and then tap .
Apps and features
57
Receiving calls
Answering a call
When a call comes in, drag outside the large circle.
Rejecting a call
When a call comes in, drag outside the large circle.
To send a message when rejecting an incoming call, drag the rejection message bar upwards.
To create various rejection messages, launch the
Phone
app, tap
→
Settings
→
Quick
decline messages
, enter a message, and then tap .
Missed calls
If a call is missed, the icon appears on the status bar. Open the notification panel to view
the list of missed calls. Alternatively, launch the
Phone
app and tap
RECENTS
to view missed
calls.
Blocking phone numbers
Block calls from specific numbers added to your block list.
1 Launch the
Phone
app and tap
→
Settings
→
Block numbers
.
2 Tap , select contacts, and then tap
DONE
.
To manually enter a number, tap
Enter phone number
, enter a phone number, and then
tap .
When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
Block unknown callers
switch to activate the feature.
Apps and features
58
Options during calls
During a voice call
The following actions are available:
•
VOLUME
: Adjust the volume.
•
: Access additional options.
•
Add call
: Dial a second call. The first call will be put on hold. When you end the second
call, the first call will be resumed.
•
Extra volume
: Increase the volume.
•
Bluetooth
: Switch to a Bluetooth headset if it is connected to the device.
•
Speaker
: Activate or deactivate the speakerphone. When using the speakerphone, speak
into the microphone at the top of the device and keep the device away from your ears.
•
Keypad
/
Hide
: Open or close the keypad.
•
Mute
: Turn off the microphone so that the other party cannot hear you.
•
: End the current call.
During a video call
Tap the screen to use the following options:
•
VOLUME
: Adjust the volume.
•
: Access additional options.
•
Camera
: Turn off the camera so that the other party cannot see you.
•
Switch
: Switch between the front and rear cameras.
•
: End the current call.
•
Mute
: Turn off the microphone so that the other party cannot hear you.
•
Speaker
: Activate or deactivate the speakerphone. When using the speakerphone, speak
into the microphone at the top of the device and keep the device away from your ears.
Apps and features
59
Adding a phone number to Contact
Adding a phone number to Contacts from the keypad
1 Launch the
Phone
app.
2 Enter the number and tap
ADD TO CONTACTS
.
If the keypad does not appear on the screen, tap to open the keypad.
3 Tap
Create contact
to create a new contact, or tap
Update existing
to add the number to
an existing contact.
Adding a phone number to Contacts from the calls list
1 Launch the
Phone
app and tap
RECENTS
.
2 Tap a phone number.
3 Tap
CREATE CONTACT
to create a new contact, or tap
UPDATE EXISTING
to add the
number to an existing contact.
Apps and features
60
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
1 Launch the
Contacts
app, tap , and then select a storage location.
2 Enter contact information.
Select a storage location.
Add an image.
Open more information fields.
Enter contact information.
Depending on the selected storage location, the types of information you can save
may vary.
3 Tap
SAVE
.
Apps and features
61
Importing contacts
Add contacts by importing them from other storages to your device.
1 Launch the
Contacts
app and tap
→
Manage contacts
→
Import/Export contacts
→
IMPORT
.
2 Select a storage location to import contacts from.
3 Tick VCF files or contacts to import and tap
DONE
.
4 Select a storage location to save contacts to and tap
IMPORT
.
Synching contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts, such as your
Samsung account.
Launch the
Settings
app, tap
Cloud and accounts
→
Accounts
, select an account name,
select the account to sync with, and then tap
Contacts (Samsung account)
or
Sync Contacts
.
Searching for contacts
Launch the
Contacts
app.
Use one of the following search methods:
•
Scroll up or down the contacts list.
•
Drag a finger along the index at the left side of the contacts list to scroll through it
quickly.
•
Tap the search field at the top of the contacts list and enter search criteria.
Once a contact is selected, take one of the following actions:
•
: Add to favourite contacts.
•
/ : Make a voice or video call.
•
: Compose a message.
•
: Compose an email.
Apps and features
62
Sharing contacts
You can share contacts with others by using various sharing options.
1 Launch the
Contacts
app and tap
→
Share
.
2 Select contacts and tap
SHARE
.
3 Select a sharing method.
Saving and sharing profile
Save and share your profile information, such as your photo and status message, with others
using the profile sharing feature.
•
The profile sharing feature may not be available depending on the region or
service provider.
•
The profile sharing feature is only available for contacts who have activated the
profile sharing feature on their device.
1 Launch the
Contacts
app and select your profile.
2 Tap
EDIT
, edit your profile, and tap
SAVE
.
3 Tap
→
Profile sharing
, and then tap the switch to activate it.
To use the profile sharing feature, your phone number must be verified. You can view
your contacts’ updated profile information in
Contacts
.
To set additional items to share, tap
Shared content
and tap the switches next to the
items you want to activate them.
To set a contact group to share your profile with, tap
Share with
and select an option.
Apps and features
63
Merging duplicate contacts
When you import contacts from other storages, or sync contacts with other accounts, your
contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline
your contacts list.
1 Launch the
Contacts
app and tap
→
Manage contacts
→
Merge contacts
.
2 Tick contacts and tap
MERGE
.
Deleting contacts
1 Launch the
Contacts
app and tap
→
Delete
.
2 Select contacts and tap
DELETE
.
Messages
Introduction
Send and view messages by conversation.
Sending messages
You may incur additional charges for sending messages when you are roaming.
1 Launch the
Messages
app and tap .
2 Add recipients and tap
COMPOSE
.
Apps and features
64
3 Enter a message.
Access additional options.
Enter a message.
Add recipients from the
contacts list.
Enter emoticons.
Attach files.
Edit recipients.
Send the message.
4 Tap
SEND
to send the message.
Viewing messages
Messages are grouped into message threads by contact.
You may incur additional charges for receiving messages when you are roaming.
1 Launch the
Messages
app and tap
CONVERSATIONS
.
2 On the messages list, select a contact.
3 View your conversation.
To reply to the message, enter a message and tap
SEND
.
Apps and features
65
Blocking unwanted messages
Block messages from specific numbers added to your block list.
1 Launch the
Messages
app and tap
→
Settings
→
Block messages
→
Block numbers
.
2 Tap
INBOX
or
CONTACTS
, select a contact, and then tap .
To manually enter a number, tap
Enter number
, and then enter a phone number.
Setting the message notification
You can change notification sound, display options, and more.
1 Launch the
Messages
app, tap
→
Settings
→
Notifications
, and then tap the switch to
activate it.
2 Change the notification settings.
•
Notification sound
: Change the notification sound.
•
Vibrate when sound plays
: Set the device to vibrate when you receive messages.
•
Pop-up display
: Set the device to display messages in pop-up windows.
•
Preview message
: Set the device to display message content on the locked screen
and in pop-up windows.
Setting a message reminder
You can set an alert at an interval to let you know that you have unchecked notifications.
If this feature is not activated, launch the
Settings
app, tap
Accessibility
→
Notification
reminder
, and then tap the switch to activate it. Then, tap the
Messages
switch to activate it.
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66
Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
Browsing webpages
1 Open the
Samsung
folder and launch the
Internet
app.
2 Tap the address field.
3 Enter the web address or a keyword, and then tap
Go
.
To view the toolbars, drag your finger downwards slightly on the screen.
Bookmark the current
webpage.
Close the tab.
Open a new tab.
Move between pages.
Refresh the current webpage.
Access additional options.
Open the homepage.
View your bookmarks, saved
webpages, and recent
browsing history.
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67
Using secret mode
In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can
lock secret mode using a password and your fingerprint.
Activating secret mode
Tap
→
Turn on Secret mode
. If you are using this feature for the first time, set whether to
use a password for secret mode.
In secret mode, you cannot use some features, such as screen capture.
In secret mode, the device will change the colour of the toolbars.
Changing security settings
You can change your password.
Tap
→
Settings
→
Privacy
→
Secret mode security
→
Change password
. To set your
registered fingerprint as the lock method along with the password, tap the
Fingerprints
switch to activate it. Refer to Fingerprint recognition for more information about using your
fingerprints.
Deactivating secret mode
Tap
→
Turn off Secret mode
.
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68
Email
Setting up email accounts
Set up an email account when opening
Email
for the first time.
1 Open the
Samsung
folder and launch the
Email
app.
2 Enter the email address and password, and then tap
SIGN IN
.
To manually register an email account, tap
MANUAL SETUP
.
3 Follow the on-screen instructions to complete the setup.
To set up another email account, tap
→
→
Add account
.
If you have more than one email account, you can set one as the default account. Tap
→
→
→
Set default account
.
Sending emails
1 Tap to compose an email.
2 Add recipients and enter an email text.
3 Tap
SEND
to send the mail.
Reading emails
When
Email
is open, the device will automatically retrieve new emails. To manually retrieve
emails, swipe downwards on the screen.
Tap an email on the screen to read it.
If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,
tap
→
→
your account name, and then tap the
Sync account
switch to activate
it.
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69
Camera
Introduction
Take photos and record videos using various modes and settings.
Camera etiquette
•
Do not take photos or record videos of other people without their permission.
•
Do not take photos or record videos where legally prohibited.
•
Do not take photos or record videos in places where you may violate other people’s
privacy.
Launching Camera
Launch the
Camera
app.
•
Some methods may not be available depending on the region or service provider.
•
Some camera features are not available when you launch the
Camera
app from the
locked screen or when the screen is turned off while the screen lock method is set.
•
If photos you take appear blurry, clean the camera lens and try again.
•
If the device and external environment have significantly different temperature,
humidity can accumulate in the Camera window. To remove moisture quickly,
remove the back cover and replace it.
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70
Using swipe gestures
Quickly control the preview screen by swiping in different directions. You can change the
shooting mode, switch between cameras, or apply filters or other effects.
Switching cameras
On the preview screen, swipe upwards or downwards to switch between cameras.
Rear camera preview Front camera preview
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71
Changing shooting modes
On the preview screen, swipe to the right to open the shooting modes list.
Select a shooting mode you want.
Rear camera preview Shooting modes
Apps and features
72
Applying filters and other effects
On the preview screen, swipe to the left to open the list of filters and other effects. You can
apply a unique effect to your photos or videos.
After selecting a filter or effect, tap the preview screen and take a photo or record a video.
To remove the applied filter or effect, open the filters and effects list and tap
Remove effect
.
This feature is only available in some shooting modes.
Rear camera preview Filters and other effects
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73
Basic shooting
Taking photos or recording videos
1 Tap the image on the preview screen where the camera should focus.
2 Tap to take a photo or tap to record a video.
Camera settings
Switch between
the front and rear
cameras.
Change the flash
setting.
Record a video.
Take a photo.
Filter effects
Shooting modes
Preview
thumbnail
Make faces
appear brighter
and clearer.
Current mode
•
Spread two fingers apart on the screen to zoom in, and pinch to zoom out. Or, drag
on the zoom bar towards or .
•
To adjust the brightness of videos, tap the screen. When the adjustment bar appears,
drag on the adjustment bar towards or .
•
To capture an image from the video while recording, tap .
•
To change the focus while recording a video, tap where you want to focus. To use auto
focus mode, tap .
•
The preview screen may vary depending on the shooting mode and which camera
is being used.
•
The camera automatically shuts off when unused.
•
Make sure that the lens is not damaged or contaminated. Otherwise, the device
may not work properly in some modes that require high resolutions.
•
The front camera features a wide-angle lens. Minor distortion may occur in wide-
angle photos or videos and does not indicate device performance problems.
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74
Changing shooting modes
On the preview screen, swipe to the right to open the shooting modes list and select a mode.
•
Auto
: Take the best possible photos by setting the device to adjust the exposure and
colour of photos automatically.
•
Pro
: Adjust the exposure value, ISO sensitivity, and white balance manually while taking
photos.
•
Panorama
: Create a panorama by taking consecutive photos in either a horizontal or
vertical direction.
•
Continuous shot
: Take a series of photos of moving subjects.
•
HDR (Rich tone)
: Take multiple shots in various exposures and combine them to create
soft and rich colours.
•
Night
: Take brighter and clearer photos in low-light without using the flash.
•
Tag shot
: Take a photo with the current location tag and weather information.
•
Sports
: Take a photo of fast-moving subjects.
•
Sound & shot
: Take a photo with sound.
•
Animated GIF
: Create an animated photo by taking a series of photos.
•
Selfie
: Take selfie shots and apply various effects.
•
Wide selfie
: Take wide-angle selfie shots to fit more people into your photos.
Auto mode
Auto mode allows the camera to evaluate the surroundings and determine the ideal mode
for the photo.
On the shooting modes list, tap
Auto
.
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75
Pro mode
Take photos while manually adjusting various shooting options, such as exposure value and
ISO value.
On the shooting modes list, tap
Pro
. Select options and customise the settings, and then tap
to take a photo.
Available options
•
: Change the exposure value. This determines how much light the camera’s sensor
receives. For low-light situations, use a higher exposure.
•
: Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos.
•
: Select an appropriate white balance, so images have a true-to-life colour range. You
can set the colour temperature.
Panorama
Using panorama mode, take a series of photos and then stitch them together to create a wide
scene.
To get the best shots using panorama mode, follow these tips:
•
Move the camera slowly in one direction.
•
Keep the image within the frame on the camera’s viewfinder. If the preview
image is out of the guide frame or you do not move the device, the device will
automatically stop taking photos.
•
Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
1 On the shooting modes list, tap
Panorama
.
2 Tap and move the device slowly in one direction.
3 Tap to stop taking photos.
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76
Continuous shot
Take a series of photos of moving subjects.
On the shooting mode list, tap
Continuous shot
.
Tap and hold to take several photos continuously.
HDR (Rich tone)
Take photos with rich colours and reproduce details even in bright and dark areas.
On the shooting mode list, tap
HDR (Rich tone)
.
This feature may not be available depending on the region or service provider.
Without effect With effect
Night
Take a photo in low-light conditions, without using the flash.
On the shooting mode list, tap
Night
.
This feature may not be available depending on the region or service provider.
Tag shot
Take a photo with the current location tag and weather information.
On the shooting mode list, tap
Tag shot
.
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77
Sports
Take a photo of fast-moving subjects.
On the shooting mode list, tap
Sports
.
Sound & shot
Take a photo with sound. The device identifies the photos with in
Gallery
.
On the shooting modes list, tap
Sound & shot
.
Animated GIF
Create an animated photo from a series of photos.
On the shooting mode list, tap
Animated GIF
.
Selfie
Take self-portraits with the front camera. You can preview various beauty effects on the
screen.
1 On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
2 On the shooting modes list, tap
Selfie
.
3 Face the front camera lens.
4 When the device detects your face, show your palm to the front camera.
After recognising your palm, a countdown timer will appear. When the time is up, the
device will take a photo.
To use various shooting options for the front camera, tap
→
Shooting methods
,
and then tap the switches to activate them.
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78
Applying beauty effects
You can modify facial features, such as your skin tone or face shape, before taking self-
portraits.
This feature is available only in
Selfie
mode.
1 On the preview screen, tap .
2 Select the options below to apply beauty effects to your face on the preview screen and
take a photo of yourself.
•
Skin Tone
: Make your skin appear brighter and clearer.
•
Slim Face
: Adjust the face shape and make your face appear slimmer.
•
Large Eyes
: Make your eyes appear bigger.
Wide selfie
Take a wide self-portrait and include as many people in the photo as possible to avoid leaving
people out.
1 On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
2 On the shooting modes list, tap
Wide selfie
.
3 Face the front camera lens.
4 When the device detects your face, show your palm to the front camera.
After recognising your palm, a countdown timer will appear. When the time is up, the
device will take a photo.
To use various shooting options for the front camera, tap
→
Shooting methods
,
and then tap the switches to activate them.
Apps and features
79
5 Slowly swivel the device left and then right or vice versa to take a wide self-portrait.
The device will take additional photos when the white frame moves to each end of the
viewfinder window.
•
Make sure to keep the white frame inside the viewfinder window.
•
The subjects should remain still while taking wide self-portraits.
•
The top and bottom parts of the image displayed on the preview screen may be
cut out of the photo depending on the shooting conditions.
Camera settings
Quick settings
On the preview screen, use the following quick settings.
The available options may vary depending on the shooting mode and which camera
is being used.
•
: Select a metering method. This determines how light values are calculated.
Centre-weighted
uses the light in the centre portion of the shot to calculate the
exposure of the shot.
Spot
uses the light in a concentrated centre area of the shot to
calculate the exposure of the shot.
Matrix
averages the entire scene.
•
: Activate or deactivate the flash.
•
: Set the device to record sound before or after taking a photo.
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80
Camera settings
On the preview screen, tap . Some options may not be available depending on the
shooting mode.
REAR CAMERA
•
Picture size
: Select a resolution for photos. Using a higher resolution will result in higher
quality photos, but they will take up more memory.
•
Video size
: Select a resolution for videos. Using a higher resolution will result in higher
quality videos, but they will take up more memory.
•
Timer
: Select the length of the delay before the camera automatically takes a photo.
FRONT CAMERA
•
Picture size
: Select a resolution for photos. Using a higher resolution will result in higher
quality photos, but they will take up more memory.
•
Video size
: Select a resolution for videos. Using a higher resolution will result in higher
quality videos, but they will take up more memory.
•
Save pictures as previewed
: Invert the image to create a mirror-image of the original
scene, when taking photos with the front camera.
•
Shooting methods
: Select shooting options to use.
•
Timer
: Select the length of the delay before the camera automatically takes a photo.
COMMON
•
Full screen view (16:9)
: Set the device to preview photos or videos using the full screen
ratio.
•
Grid lines
: Display viewfinder guides to help composition when selecting subjects.
•
Location tags
: Attach a GPS location tag to the photo.
•
GPS signal strength may decrease in locations where the signal is obstructed, such
as between buildings or in low-lying areas, or in poor weather conditions.
•
Your location may appear on your photos when you upload them to the Internet.
To avoid this, deactivate the location tag setting.
Apps and features
81
•
Review pictures
: Set the device to show photos after capturing them.
•
Storage location
: Select the memory location for storage.
•
Floating Camera button
: Add a camera button that you can place anywhere on the
screen. This feature is available only in
Auto
and
Selfie
modes.
•
Volume key function
: Set the device to use the Volume key to control the shutter or
zoom in or out.
•
Reset settings
: Reset the camera settings.
•
Contact us
: Ask questions or view frequently asked questions. Refer to Samsung
Members for more information.
Gallery
Introduction
View images and videos stored in your device. You can also manage images and videos by
album or create stories to share with others.
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82
Viewing images and videos
Viewing images
1 Launch the
Gallery
app and tap
PICTURES
.
2 Select an image.
Access additional options.
Modify the image.
Delete the image.
Share the image with others.
Add the image to favourites.
You can create a GIF animation or collage from multiple images. Tap
→
Animate
or
Collage
, and then select images. You can select up to six images for your collage.
Searching for images
Launch the
Gallery
app and tap to view images sorted by category, such as location,
people, documents, shooting mode, and more.
To search for images by entering keywords, tap the search field.
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83
Viewing videos
1 Launch the
Gallery
app and tap
PICTURES
.
2 Select a video to play. Video files show the icon on the preview thumbnail.
Lock the playback
screen.
Switch to the
pop-up video
player.
Rewind or
fast-forward by
dragging the bar.
Skip to the
previous video.
Tap and hold to
rewind.
Display your
videos.
Skip to the next
video. Tap and
hold to
fast-forward.
Access additional
options.
Change screen
ratio.
Pause and resume
playback.
Create a GIF
animation.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
Viewing albums
You can view your images and videos sorted by folders or albums. The animations or collages
you have created will also be sorted in your folders on the albums list.
Launch the
Gallery
app, tap
ALBUMS
, and then select an album.
Apps and features
84
Viewing stories
When you capture or save images and videos, the device will read their date and location
tags, sort the images and videos, and then create stories. To create stories automatically, you
must capture or save multiple images and videos.
Creating stories
Create stories with various themes.
1 Launch the
Gallery
app and tap
STORIES
.
2 Tap
→
Create story
.
3 Tick images or videos to include in the story and tap
DONE
.
4 Enter a title for the story and tap
CREATE
.
To add images or videos to a story, select a story and tap
ADD
.
To remove images or videos from a story, select a story, tap
→
Edit
, tick images or videos to
remove, and then tap
→
Remove from story
.
Deleting stories
1 Launch the
Gallery
app and tap
STORIES
.
2 Tap and hold a story to delete, and tap
DELETE
.
Apps and features
85
Syncing images and videos with Samsung Cloud
You can sync images and videos saved in
Gallery
with Samsung Cloud and access them from
other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
Refer to Samsung account for more information.
Launch the
Gallery
app, tap
→
Settings
, and then tap the
Samsung Cloud
switch to
activate it. Images and videos captured on the device will be automatically saved to Samsung
Cloud.
Deleting images or videos
Deleting an image or a video
Select an image or a video and tap at the bottom of the screen.
Deleting multiple images and videos
1 On the Gallery screen, tap and hold an image or a video to delete.
2 Tick the images or videos to delete.
3 Tap
DELETE
.
Apps and features
86
S Pen features
Air command
To open the Air command panel, hover the S Pen over the screen and press the S Pen button.
You can also tap the Air command icon.
You can access useful features and frequently used apps.
Create note
Add shortcuts
Smart select
Screen write
Air command icon
View all notes
Air command settings
•
Create note
: Launch
Samsung Notes
and create a new note. Refer to Samsung Notes for
more information.
•
View all notes
: Launch
Samsung Notes
and view all notes.
•
Smart select
: Collect content quickly. Refer to Smart select for more information.
•
Screen write
: Capture, edit, and write memos on screenshots, and then share them. Refer
to Screen write for more information.
•
Add shortcuts
: Add shortcuts to frequently used apps to the Air command panel. Refer
to Add shortcuts for more information.
•
: Change the Air command settings.
Apps and features
87
Air command icon
When the Air command panel is closed, the Air command icon will remain on the screen. You
can open the Air command panel by tapping the icon.
To move the icon, tap and drag it to a new location.
Smart select
Use the S Pen to select an area and perform actions, such as sharing or saving.
1 When there is content you want to capture, such as a part of an image, open the Air
command panel and tap
Smart select
.
2 Select a desired shape icon on the toolbar and drag the S Pen across the content you
want to select.
Tap
Auto select
to automatically reshape the selected area.
If text is included in the selected area, tap
Extracted text
to recognise and extract text
from the selected area.
Tap
Pin to screen
to pin the selected area to the screen.
3 Select an option to use with the selected area.
•
Draw
: Write or draw on the screen.
•
Share
: Share the selected area with others.
•
Save
: Save the selected area in
Gallery
.
Apps and features
88
Screen write
Capture screenshots to write or draw on them.
1 When there is content you want to capture, open the Air command panel and tap
Screen
write
.
The current screen is automatically captured and the editing toolbar appears on the
screen.
2 If you capture content that continues across multiple screens, such as a webpage, tap
Scroll capture
to capture more content. The screen will automatically scroll down and
allow you to select
SCROLL CAPTURE
again. When you are finished capturing, tap
DONE
.
3 Write a memo on the screenshot.
4 Select an option to use with the screenshot.
•
Crop
: Crop the screenshot.
•
Share
: Share the screenshot with others.
•
Save
: Save the screenshot in
Gallery
.
It is not possible to capture a screenshot while using some apps.
Apps and features
89
Add shortcuts
Add shortcuts to frequently used apps or functions to the Air command panel.
On the Air command panel, tap
Add shortcuts
and select apps or functions to open from the
panel.
To edit shortcuts, open the Air command panel and tap
→
Shortcuts
.
You can also remove the
Create note
shortcut.
Air view
Hover over an item on the screen with the S Pen to perform various functions.
Previewing information
Point at the screen to preview content or view information in a pop-up window.
Using Air Button
Hovering the S Pen over items in some apps, such as
Gallery
, will display Air Button on the
preview window. You can perform various actions directly from the preview window using Air
Button.
Air Button
If this feature is not activated, launch the
Settings
app, tap
Advanced features
→
S
Pen
→
Air view
, and then tap the switch to activate it.
Apps and features
90
Pen Select
While pressing and holding the S Pen button, drag the S Pen over text or item lists to select
multiple items or text. You can also copy and paste the selected items or text into another
app or share them with others.
Direct pen input
Fill in forms and write messages using your handwriting with the S Pen.
1 Hover the S Pen over a text field.
2 Tap to open the handwriting field.
3 Write with the S Pen.
If this feature is not activated, launch the
Settings
app, tap
Advanced features
→
S
Pen
→
Direct pen input
, and then tap the switch to activate it.
Apps and features
91
Screen off memo
You can quickly create memos by writing on the screen without turning on it.
To activate this feature, launch the
Settings
app, tap
Advanced features
→
S Pen
, and then
tap the
Screen off memo
switch to activate it.
When the screen is off, hover the S Pen over the screen, press the S Pen button, and then write
a memo with the S Pen. When you are finished writing the memo, tap
SAVE
. Then, the memo
will be saved in
Samsung Notes
.
To view memos, open the Apps screen and then tap
Samsung Notes
→
COLLECTIONS
→
Screen off memo
.
Apps and features
92
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view. You can also run
multiple apps at the same time in the pop-up view.
Some apps may not support this feature.
Split screen view
1 Tap to open the list of recently used apps.
2 Swipe upwards or downwards and tap on a recent app window.
The selected app will launch in the upper window.
3 In the lower window, swipe upwards or downwards to select another app to launch.
To launch apps not in the list of recently used apps, tap
APP LIST
and select an app.
Apps and features
93
Using additional options
Tap the bar between the app windows to access additional options.
Switch locations between
app windows.
Close the currently
selected app.
Switch the selected
window to a pop-up view.
Adjusting the window size
Drag the bar between the app windows up or down to adjust the size of the windows.
When you drag the bar between the app windows to the top or bottom edge of the screen,
the window will be maximised.
Apps and features
94
Minimising the split screen view
Press the Home key to minimise the split screen view. The icon will appear on the status
bar. The app in the lower window will close and the app in the upper window will remain
active in the minimised split screen view.
To close the minimised split screen view, open the notification panel and tap the icon on
the Multi window notification.
Sharing text or images between windows
Drag and drop text or copied images from one window to another. Tap and hold an item in
the selected window and drag it to a location in another window.
Some apps may not support this feature.
Apps and features
95
Pop-up view
1 Tap to open the list of recently used apps.
2 Swipe upwards or downwards, tap and hold an app window, and then drag it to
Drop
here for pop-up view
.
The app screen will appear in the pop-up view.
Minimise the window.
Close the app.
Maximise the window.
Moving pop-up windows
To move a pop-up window, tap the window’s toolbar and drag it to a new location.
Apps and features
96
Samsung Members
Samsung Members
offers support services to customers, such as device problem diagnosis,
and lets users submit questions and error reports. You can also share information with others
in the Galaxy users’ community or view the latest Galaxy news and tips.
Samsung Members
can help you solve any problems you might encounter while using your device.
Additional options
Send feedback.
•
This app’s availability and supported features may vary depending on the region or
service provider.
•
To submit your feedback or post your comments, you must sign in to your
Samsung account. Refer to Samsung account for more information.
Samsung Notes
Introduction
Create notes by entering text from the keyboard or by writing or drawing on the screen with
the S Pen. You can also insert images or voice recordings into your notes.
Apps and features
97
Creating notes
1 Launch the
Samsung Notes
app and tap
ALL
→
.
You can also open the Air command panel and tap the
Create note
shortcut.
2 Select an input method from the toolbar at the top of the screen and compose a note.
Tap
Image
to insert an image by selecting from
Gallery
or by taking a photo.
Tap
Voice
to record a voice recording and insert it into the note. Voice recording will start
immediately.
Enter text using the keyboard.
Write or draw with pens.
Paint with brushes.
Insert a voice recording.
Insert an image.
3 When you are finished composing the note, tap
SAVE
.
Composing notes in handwriting mode
On the note composer screen, tap
Pen
to write or draw with the S Pen.
Undo
Redo
Pen mode
Eraser mode
Selection mode
Apps and features
98
Changing the pen settings
When writing or drawing on the screen, tap to change the pen type, line thickness, or pen
colour.
Change the line thickness.
Change the pen colour.
Change the pen type.
Select a new colour using the
colour picker.
Using the line eraser
1 When you want to erase handwriting from a note, tap .
2 Tap an area to erase.
The whole line on the area will be erased. The line eraser can erase your note line by line.
•
To only erase the area you touch with the S Pen, tap once more and tap
Erase
touched area
. You can adjust the size of the eraser by dragging the size adjustment
bar.
•
To clear the note, tap
ERASE ALL
.
•
You can also erase an area in pen mode by tapping it while pressing and holding
the S Pen button.
•
Even with a smaller eraser, you may still not be able to precisely erase the intended
part.
Apps and features
99
Editing handwritten notes
Edit handwritten notes using various editing options, such as cutting, moving, resizing, or
transforming.
1 When there is handwriting on the note, tap .
To change the shape of the selection, tap once more.
2 Tap or draw a line around the input to select.
To move the input to another location, select the input, and then drag it to a new
location.
To change the size of the selection, tap the input and drag a corner of the frame that
appears.
3 Edit the input using the available options.
•
Cut
: Cut out the input. To paste it to another location, tap and hold the location, and
then tap
Paste
.
•
Copy
: Copy the input. To paste it to another location, tap and hold the location, and
then tap
Paste
.
•
Delete
: Delete the input.
•
To front
: Send the input to the front.
•
To back
: Send the input to the back.
Apps and features
100
Painting with brushes
On the note composer screen, tap
Brush
to paint with various brushes.
When you are finished, tap
DONE
to insert your painting into the note.
You can post your painting to PEN.UP to share it with others.
Undo
Redo
Insert the painting into the
note.
Select a new colour using the
colour picker.
Eraser mode
Change the brush colour.
Change the brush’s radius or
opacity.
Post the painting to PEN.UP.
Inserting images into a note
On the note composer screen, tap
Image
. Tap
CAMERA
→
to take a photo, or tap
GALLERY
or
OTHER
to select an image. The image will be inserted into your note.
Inserting voice recordings into a note
On the note composer screen, tap
Voice
to make a voice recording. Tap to stop recording.
The voice recording will be inserted into your note.
Apps and features
101
Pinning a note to the Home screen
Pin a note to the Home screen to quickly view it or open and edit it.
1 Launch the
Samsung Notes
app, tap
ALL
, or tap
COLLECTIONS
, and then select a
category.
2 Select a note and tap
→
Pin to home screen
.
The note will be added to the Home screen.
On the Home screen, tap and hold a note to move or resize it. To replace the note with
another one, tap
→
CHANGE NOTE
.
Deleting notes
1 Launch the
Samsung Notes
app, tap
ALL
, or tap
COLLECTIONS
, and then select a
category.
2 Tap and hold a note to delete.
To delete multiple notes, tick more notes to delete.
3 Tap .
Apps and features
102
PEN.UP
Introduction
PEN.UP is a social network service for sharing artwork drawn with the S Pen. Post your
artwork, view others’ artwork, and get useful drawing tips.
Post your artwork.
Your profile
View your recent activity
history.
View artwork by category.
You can sign in to PEN.UP with your Samsung or Google account or other SNS
accounts.
Apps and features
103
Posting your artwork
Post your artwork created in
Samsung Notes
or other drawing apps to PEN.UP.
1 Open the
Samsung
folder, launch the
PEN.UP
app, and then tap .
2 Add your artwork to post and enter a title, description, and hashtag.
Add your artwork to post.
Add hashtags.
Share your artwork with your
other SNS accounts.
Enter a description.
Select where to post the
artwork. Select a category.
Enter a title.
3 Tap
POST
.
Posting artwork from other apps
To post your artwork from
Gallery
or other drawing apps, select the artwork from an app and
tap
→
PEN.UP
.
Apps and features
104
Viewing artwork
Select a post you want to view. While viewing artwork, you can add comments or set it as a
favourite. You can also download artwork or set one as your wallpaper.
View the users who like the
artwork.
Set the artwork as a favourite.
Repost the artwork.View comments and add a
comment.
To download artwork, tap
→
Save artwork
. Downloaded artwork will be saved in
Gallery
.
You can only download artwork permitted by owners.
Calendar
Introduction
Manage your schedule by entering upcoming events or tasks in your planner.
Creating events
1 Launch the
Calendar
app and tap or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap .
Apps and features
105
2 Enter event details.
Select a calendar to use or sync
with.
Attach a map showing the
location of the event.
Enter the location of the event.
Add a note.
Enter a title.
Set a start and end date for the
event.
Add more details.
Set an alarm.
Change the event's colour.
3 Tap
SAVE
to save the event.
Creating tasks
1 Launch the
Calendar
app and tap
VIEW
→
Tasks
.
2 Tap and enter task details.
3 Tap
SAVE
to save the task.
Apps and features
106
Syncing events and tasks with your accounts
Launch the
Settings
app, tap
Cloud and accounts
→
Accounts
, select an account service,
and then tap
Calendar (Samsung account)
or
Sync Calendar
.
To add accounts to sync with, launch the
Calendar
app and tap
→
Manage calendars
→
Add account
. Then, select an account to sync with and sign in. When an account is added, it
will appear on the list.
Samsung Flow
Introduction
Samsung Flow allows you to easily connect your tablet to your smartphone. You can share
contents between the connected devices.
Samsung Flow must be installed on both devices that you want to connect. If Samsung Flow
is not installed, download it from
Galaxy Apps
or
Play Store
.
•
This feature is only available on some Samsung Android devices.
•
To use this feature, you must register your fingerprint on your smartphone.
Connecting your tablet and smartphone
1 On your smartphone, launch
Samsung Flow
.
If you have not registered your fingerprint, a pop-up window requesting to add a
fingerprint will appear.
2 On your tablet, open the
Samsung
folder and launch the
Samsung Flow
app.
If you are using this feature for the first time, tap
START
.
3 Tap
SCAN FOR DEVICES
.
4 Select your smartphone from the detected devices list, and then tap
CONNECT
.
Apps and features
107
My Files
Access and manage various files stored in the device.
Open the
Samsung
folder and launch the
My Files
app.
View files that are stored in each storage. You can also view files in your device or a memory
card by category.
To free up the device’s storage, tap
→
Get more space
.
To search for files or folders, tap the search field, and then enter a keyword. Alternatively, tap
, and then speak a keyword.
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
ALARM
Launch the
Clock
app and tap
ALARM
.
Setting alarms
Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set
other various alarm options, and then tap
SAVE
.
To open the keypad to enter an alarm time, tap the time input field.
To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.
Stopping alarms
Tap
DISMISS
to stop an alarm. If you have previously enabled the snooze option, tap
SNOOZE
to repeat the alarm after a specified length of time.
Deleting alarms
Tap and hold an alarm, tick alarms to delete, and then tap
DELETE
.
Apps and features
108
WORLD CLOCK
Launch the
Clock
app and tap
WORLD CLOCK
.
Creating clocks
Tap , enter a city name or select a city from the globe, and then tap
ADD
.
Deleting clocks
Tap and hold a clock, tick clocks to delete, and then tap
DELETE
.
STOPWATCH
1 Launch the
Clock
app and tap
STOPWATCH
.
2 Tap
START
to time an event.
To record lap times while timing an event, tap
LAP
.
3 Tap
STOP
to stop timing.
To restart the timing, tap
RESUME
.
To clear lap times, tap
RESET
.
TIMER
1 Launch the
Clock
app and tap
TIMER
.
2 Set the duration, and then tap
START
.
To open the keypad to enter the duration, tap the duration input field.
3 Tap
DISMISS
when the timer goes off.
Apps and features
109
Calculator
Perform simple or complex calculations.
Launch the
Calculator
app.
You can see the calculation history at the upper part of the screen.
To clear the history, tap
CLEAR HISTORY
.
To use the unit conversion tool, tap . You can convert various values, such as area, length,
or temperature, into other units.
Sharing content
Share content by using various sharing options. The following actions are an example of
sharing images.
You may incur additional charges when sharing files via the mobile network.
1 Launch the
Gallery
app and select an image.
2 Tap and select a sharing method, such as message and email.
Apps and features
110
When you have a communication or sharing history, the people you contacted
will appear on the sharing options panel. To directly share content with them via
the corresponding app, select a person’s icon. If the feature is not activated, launch
the
Settings
app, tap
Advanced features
, and then tap the
Direct share
switch to
activate it.
Using additional features
•
Link Sharing
: Share large files. Upload files to the Samsung storage server and share
them with others via a Web link or a code. To use this feature, your phone number must
be verified.
•
Transfer files to device
: Share content with nearby devices via Wi-Fi Direct or Bluetooth.
The visibility settings must be activated on the devices.
•
View content on TV (Smart View)
: View your device’s displayed content on a larger
screen via a wireless connection.
When the image is sent to the recipients’ devices, a notification will appear on their devices.
Tap the notification to view or download the image.
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps.
To view more app information, access each app’s help menu.
Some apps may not be available or may be labelled differently depending on the
region or service provider.
Chrome
Search for information and browse webpages.
Gmail
Send or receive emails via the Google Mail service.
Apps and features
111
Maps
Find your location on the map, search the world map, and view location information for
various places around you.
Play Music
Discover, listen to, and share music on your device. You can upload music collections stored
on your device to the cloud and access them later.
Play Movies & TV
Purchase or rent videos, such as movies and TV programmes, from
Play Store
.
Drive
Store your content on the cloud, access it from anywhere, and share it with others.
YouTube
Watch or create videos and share them with others.
Photos
Search for, manage, and edit all your photos and videos from various sources in one place.
Google
Search quickly for items on the Internet or your device.
Duo
Make a simple video call.
112
Settings
Introduction
Customise settings for functions and apps. You can make your device more personalised by
configuring various setting options.
Launch the
Settings
app.
To search for settings by entering keywords, tap .
Connections
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap
Connections
.
•
Wi-Fi
: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or
other network devices. Refer to Wi-Fi for more information.
•
Bluetooth
: Use Bluetooth to exchange data or media files with other Bluetooth-enabled
devices. Refer to Bluetooth for more information.
•
Tablet visibility
: Allow other devices to find your device to share content with you. When
this feature is activated, your device will be visible to other devices when they search for
available devices using their Transfer files to device option.
•
Data usage
: Keep track of your data usage amount and customise the settings for the
limitation. Set the device to automatically disable the mobile data connection when the
amount of mobile data you have used reaches your specified limit.
•
Flight mode
: Set the device to disable all wireless functions on your device. You can use
only non-network services.
Make sure the device is turned off during takeoff and landing. After takeoff, you can
use the device in flight mode if allowed by aircraft personnel.
Settings
113
•
NFC and payment
: Set the device to allow you to read near field communication (NFC)
tags that contain information about products. You can also use this feature to make
payments and buy tickets for transportation or events after downloading the required
apps. Refer to NFC and payment for more information.
•
Mobile hotspot and tethering
: Use the device as a mobile hotspot to share the device’s
mobile data connection with other devices when the network connection is not
available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile hotspot
and tethering for more information.
•
Mobile networks
: Configure your mobile network settings.
•
Location
: Change settings for location information permissions.
•
More connection settings
: Customise settings to control other features. Refer to More
connection settings for more information.
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
Turn off Wi-Fi to save the battery when not in use.
Connecting to a Wi-Fi network
1 On the Settings screen, tap
Connections
→
Wi-Fi
, and then tap the switch to activate it.
2 Select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon. Enter the password and tap
CONNECT
.
•
Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device connecting to the network automatically, select it from the list of networks
and tap
FORGET
.
•
If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
Settings
114
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1 On the Settings screen, tap
Connections
→
Wi-Fi
, and then tap the switch to activate it.
2 Tap
Wi-Fi Direct
.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
3 Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct connection
request.
Sending and receiving data
You can share data, such as contacts or media files, with other devices. The following actions
are an example of sending an image to another device.
1 Launch the
Gallery
app and select an image.
2 Tap
→
Wi-Fi Direct
and select a device to transfer the image to.
3 Accept the Wi-Fi Direct connection request on the other device.
If the devices are already connected, the image will be sent to the other device without
the connection request procedure.
Ending the device connection
1 On the Settings screen, tap
Connections
→
Wi-Fi
.
2 Tap
Wi-Fi Direct
.
The device displays the connected devices in the list.
3 Tap the device name to disconnect the devices.
Settings
115
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
•
Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
•
Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
•
Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
•
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes).
Samsung is not responsible for the repercussion of illegal use of the Bluetooth
feature.
Pairing with other Bluetooth devices
1 On the Settings screen, tap
Connections
→
Bluetooth
, and then tap the switch to
activate it.
The detected devices will be listed.
2 Select a device to pair with.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
3 Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth connection
request.
Settings
116
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
1 Launch the
Gallery
app and select an image.
2 Tap
→
Bluetooth
, and then select a device to transfer the image to.
If your device has paired with the device before, tap the device name without confirming
the auto-generated passkey.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
3 Accept the Bluetooth connection request on the other device.
Unpairing Bluetooth devices
1 On the Settings screen, tap
Connections
→
Bluetooth
.
The device displays the paired devices in the list.
2 Tap next to the device name to unpair.
3 Tap
Unpair
.
NFC and payment
Your device allows you to read near field communication (NFC) tags that contain information
about products. You can also use this feature to make payments and buy tickets for
transportation or events after downloading the required apps.
The device contains a built-in NFC antenna. Handle the device carefully to avoid
damaging the NFC antenna.
Settings
117
Using the NFC feature
Use the NFC feature to send images or contacts to other devices, and read product
information from NFC tags.
1 On the Settings screen, tap
Connections
and tap the
NFC and payment
switch to
activate it.
2 Place the NFC antenna area on the back of your device near an NFC tag.
The information from the tag appears.
Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will
not read NFC tags or receive data.
Making payments with the NFC feature
Before you can use the NFC feature to make payments, you must register for the mobile
payment service. To register or get more information about the service, contact your service
provider.
1 On the Settings screen, tap
Connections
and tap the
NFC and payment
switch to
activate it.
2 Touch the NFC antenna area on the back of your device to the NFC card reader.
To set the default payment app, open the Settings screen and tap
Connections
→
NFC and
payment
→
Tap and pay
→
PAYMENT
, and then select an app.
The payment services list may not include all available payment apps.
Settings
118
Sending data
Allow data exchange when your device’s NFC antenna touches the other device’s NFC
antenna.
1 On the Settings screen, tap
Connections
→
NFC and payment
and tap the switch to
activate it.
2 Tap the
Android Beam
switch to activate it.
3 Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.
4 When
Touch to beam.
appears on the screen, tap your device’s screen to send the item.
If both devices try to send data simultaneously, the file transfer may fail.
Settings
119
Mobile hotspot and tethering
Use the device as a mobile hotspot to share the device’s mobile data connection with other
devices when the network connection is not available. Connections can be made via Wi-Fi,
USB, or Bluetooth.
On the Settings screen, tap
Connections
→
Mobile hotspot and tethering
.
You may incur additional charges when using this feature.
•
Mobile hotspot
: Use the mobile hotspot to share the device’s mobile data connection
with computers or other devices.
•
Bluetooth tethering
: Use Bluetooth tethering to share the device’s mobile data
connection with computers or other devices via Bluetooth.
•
USB tethering
: Use USB tethering to share the device’s mobile data connection with
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.
Using the mobile hotspot
Use your device as a mobile hotspot to share your device’s mobile data connection with other
devices.
1 On the Settings screen, tap
Connections
→
Mobile hotspot and tethering
→
Mobile
hotspot
.
2 Tap the switch to activate it.
The icon appears on the status bar. Other devices can find your device in the Wi-Fi
networks list.
To set a password for the mobile hotspot, tap
→
Configure Mobile hotspot
and select
the level of security. Then, enter a password and tap
SAVE
.
3 On the other device’s screen, search for and select your device from the Wi-Fi networks
list.
4 On the connected device, use the device’s mobile data connection to access the Internet.
Settings
120
More connection settings
Customise settings to control other features.
On the Settings screen, tap
Connections
→
More connection settings
.
•
Nearby device scanning
: Set the device to scan for nearby devices to connect to.
•
Printing
: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
•
VPN
: Set up and connect to virtual private networks (VPNs).
•
Ethernet
: The Ethernet option is available when an Ethernet adaptor is connected to the
device. Use this option to activate the Ethernet feature and configure network settings.
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
1 On the Settings screen, tap
Connections
→
More connection settings
→
Printing
→
DOWNLOAD PLUG-IN
.
2 Search for a printer plug-in in
Play Store
.
3 Select a printer plug-in and install it.
4 Select the printer plug-in and tap the switch to activate it.
The device searches for printers that are connected to the same Wi-Fi network as your
device.
5 Select a printer to add.
To add printers manually, tap
→
Add printer
.
Settings
121
Printing content
While viewing content, such as images or documents, access the options list, tap
Print
→
→
All printers...
, and then select a printer.
Printing methods may vary depending on the content type.
Sounds and vibration
Change settings for various sounds on the device.
On the Settings screen, tap
Sounds and vibration
.
•
Sound mode
: Set the device to use sound mode, vibration mode, or silent mode.
•
Vibrate while ringing
: Set the device to vibrate and play a ringtone for incoming calls.
•
Use Volume keys for media
: Set the device to adjust the media volume level when you
press the Volume key.
•
Volume
: Adjust the volume level for call ringtones, music and videos, system sounds, and
notifications.
•
Ringtone
: Change the call ringtone.
•
Vibration pattern
: Select a vibration pattern.
•
Notification sounds
: Change the notification sound settings for each app.
•
Do not disturb
: Set the device to mute incoming calls, notification sounds, and media,
except for allowed exceptions.
•
Touch sounds
: Set the device to sound when you select an app or option on the
touchscreen.
•
Screen lock sounds
: Set the device to sound when you lock or unlock the touchscreen.
•
Charging sound
: Set the device to sound when it is connected to a charger.
•
Dialling keypad tones
: Set the device to sound when you tap the buttons on the keypad.
•
Keyboard sound
: Set the device to sound when a key is touched.
•
Sound quality and effects
: Configure additional sound settings.
•
Separate app sound
: Set the device to play media sound from a specific app on the
connected Bluetooth speaker or headset separate from the sound of other apps. For
example, you can listen to the Navigation app through your device’s speaker while
listening to playback from the Music app through the vehicle’s Bluetooth speaker.
Settings
122
Notifications
Change the notification settings for each app.
On the Settings screen, tap
Notifications
.
To customise notification settings, tap
ADVANCED
and select an app.
•
Allow notifications
: Allow notifications from the selected app.
•
Show silently
: Set the device to mute notification sounds and hide notification previews.
•
On lock screen
: Show or hide notifications from the selected app when the device is
locked.
•
Set as priority
: Display notifications at the top of the notification panel and include them
in the allowed list when
Do not disturb
is activated.
Display
Options
Change the display and the Home screen settings.
On the Settings screen, tap
Display
.
•
Brightness
: Adjust the brightness of the display.
•
Auto brightness
: Set the device to save power by adjusting the brightness of the display
automatically.
•
Blue light filter
: Activate the blue light filter and change the filter settings. Refer to Blue
light filter for more information.
•
Screen zoom and font
: Change the screen zoom setting or font size and style.
•
Home screen
: Change the Home screen settings.
•
Icon frames
: Set whether to display shaded backgrounds to make icons stand out.
•
Status bar
: Customise the settings for displaying notifications or indicators on the status
bar.
•
Screen timeout
: Set the length of time the device waits before turning off the display’s
backlight.
•
Screensaver
: Set the device to launch a screensaver when the device is charging.
Settings
123
Blue light filter
Reduce eye strain by limiting the amount of blue light emitted by the screen.
While you are watching HDR videos from HDR-exclusive video services, the blue light
filter will not be applied.
1 On the Settings screen, tap
Display
→
Blue light filter
, and then tap the
Turn on now
switch to activate it.
2 Drag the adjustment bar to adjust the filter’s opacity.
3 To set the schedule to apply the blue light filter to the screen, tap the
Turn on as
scheduled
switch to activate it and select an option.
•
Sunset to sunrise
: Set the device to apply the blue light filter at night and turn it off in
the morning, based on your current location.
•
Custom schedule
: Set a specific time to apply the blue light filter.
Wallpaper
Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap
Wallpaper
.
Advanced features
Activate advanced features and change the settings that control them.
On the Settings screen, tap
Advanced features
.
Excessive shaking or impact to the device may cause unintended input for some
features.
•
S Pen
: Change the settings for using the S Pen. Refer to S Pen features for more
information about
Air view
and
Screen off memo
.
Settings
124
•
Caller ID and spam protection
: Set the device to identify unsaved phone numbers when
you receive incoming calls or messages. You can also set it to display your information
on the other party’s device when you make a call or send a message, even if they do not
have your phone number saved to their device.
This feature may not be available depending on the region or service provider.
•
Multi window
: Select a Multi window launch method.
•
Smart capture
: Set the device to capture the current screen and scrollable area, and crop
and share the screenshot immediately.
•
Palm swipe to capture
: Set the device to capture a screenshot when you swipe your
hand to the left or right across the screen. You can view the captured images in
Gallery
.
It is not possible to capture a screenshot while using some apps and features.
•
Direct call
: Set the device to make a voice call by picking up and holding the device near
your ear while viewing call, message, or contact details.
•
Smart alert
: Set the device to alert you if you have missed calls or new messages when
you pick up the device.
This feature may not work if the screen is turned on or the device is not on a flat
surface.
•
Easy mute
: Set the device to mute incoming calls or alarms by using palm motions.
•
Swipe to call or send messages
: Set the device to make a call or send a message when
you swipe to the right or left on a contact or a phone number.
•
Direct share
: Set the device to display the people you contacted on the sharing options
panel to allow you to share content directly.
•
Touch sensitivity
: Set the device to allow use of the touchscreen with gloves on.
Depending on the type of material you wear while touching the device, some
commands may not be recognised.
Settings
125
Device maintenance
The device maintenance feature provides an overview of the status of your device’s battery,
storage, memory, and system security. You can also automatically optimise the device with a
tap of your finger.
Battery
Storage Memory
Device security
Using the quick optimisation feature
On the Settings screen, tap
Device maintenance
→
FIX NOW
or
OPTIMISE NOW
.
The quick optimisation feature improves device performance through the following actions.
•
Clearing some memory.
•
Deleting unnecessary files and closing apps running in the background.
•
Managing abnormal battery usage.
•
Scanning for crashed apps and malware.
Settings
126
Battery
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap
Device maintenance
→
Battery
.
•
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
•
You cannot receive notifications from apps that use power saving mode.
Power saving mode
•
MID
: Activate power saving mode to extend the battery’s usage time.
•
MAX
: In maximum power saving mode, the device decreases battery consumption
by applying the dark theme and limiting the apps and features available. Network
connections, except for the mobile network, will be deactivated.
Managing the battery
You can save battery power by preventing apps that are running in the background from
using battery power when they are not being used. Tick apps from the apps list and tap
SAVE
POWER
. Also, tap
→
Advanced settings
and set the
App power monitor
options.
Storage
Check the status of the used and available memory.
On the Settings screen, tap
Device maintenance
→
Storage
.
•
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the
memory. The available capacity may change when you update the device.
•
You can view the available capacity of the internal memory in the Specification
section for your device on the Samsung website.
Settings
127
Managing the memory
To delete residual files, such as cache, tap
CLEAN NOW
. To delete files or uninstall apps that
you do not use any more, select a category under
USER DATA
. Then, tick items to select and
tap
DELETE
or
UNINSTALL
.
Memory
On the Settings screen, tap
Device maintenance
→
Memory
.
To speed up your device by reducing the amount of memory you are using, tick apps from
the apps list, and tap
CLEAN NOW
.
Device security
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap
Device maintenance
→
Device security
→
SCAN TABLET
.
Apps
Manage the device’s apps and change their settings. You can view the apps’ usage
information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the Settings screen, tap
Apps
.
Lock screen and security
Options
Change the settings for securing the device and the SIM or USIM card.
On the Settings screen, tap
Lock screen and security
.
The available options may vary depending on the screen lock method selected.
•
Screen lock type
: Change the screen lock method.
•
Face Recognition
: Set the device to unlock the screen by recognising your face. Refer to
Face recognition for more information.
Settings
128
•
Fingerprint Scanner
: Register your fingerprint to the device to secure the device or sign
in to your Samsung account. Refer to Fingerprint recognition for more information.
•
Smart Lock
: Set the device to automatically unlock itself in certain situations.
•
Secure lock settings
: Change screen lock settings for the selected lock method.
•
Information and FaceWidgets
: Change the settings of the items displayed on the locked
screen.
•
Notifications
: Set whether or not to show notification content on the locked screen and
select which notifications to display.
•
App shortcuts
: Select apps to display shortcuts to them on the locked screen.
•
Samsung Pass
: Verify your identity easily and securely via your biometric data. Refer to
Samsung Pass for more information.
•
Find My Mobile
: Activate or deactivate the Find My Mobile feature. Access the Find My
Mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
•
Unknown sources
: Set the device to allow the installation of apps from unknown
sources.
•
Secure Folder
: Create a secure folder to protect your private content and apps from
others. Refer to Secure Folder for more information.
•
Secure startup
: Protect your device by setting it to require a screen unlock code when
turning on the device. You must enter the unlock code to start the device and receive
messages and notifications.
•
Encrypt SD card
: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the device
will not be able to read your encrypted files. Disable this setting before resetting the
device.
•
Other security settings
: Configure additional security settings.
Settings
129
Face recognition
You can set the device to unlock the screen by recognising your face.
•
Your device could be unlocked by someone or something that looks like your
image.
•
Face recognition is less secure than Pattern, PIN, or Password.
•
Consider the following when using face recognition:
–
Consider the conditions when registering, such as wearing glasses, hats,
masks, beards, or heavy makeup
–
Ensure that you are in a well-lit area and that the camera lens is clean when
registering
–
Ensure your image is not blurry for better match results
•
If you use your face as a screen lock method, your face cannot be used to unlock
the screen when turning on the device. To use the device, you must unlock the
screen using a pattern, PIN, or password you set when registering the face. Be
careful not to forget your pattern, PIN, or password.
Registering your face
For better face registration, register your face indoors and out of direct sunlight.
1 On the Settings screen, tap
Lock screen and security
→
Face Recognition
.
2 Unlock the screen using the preset screen lock method.
If you have not set a screen lock method, create one.
3 Read the on-screen instructions and tap
CONTINUE
.
Settings
130
4 Hold the device with the screen facing towards you and look at the screen.
5 Position your face inside the circle on the screen.
The camera will scan your face.
When a face lock pop-up window appears, tap
ON
to use your face to unlock the screen.
If unlocking the screen with your face is not working properly, tap
Remove face data
to remove your registered face and register your face again.
Unlocking the screen with face recognition
You can unlock the screen with your face instead of using a pattern, PIN, or password.
1 On the Settings screen, tap
Lock screen and security
→
Face Recognition
.
2 Unlock the screen using the preset screen lock method.
3 Tap the
Face unlock
switch to activate it.
If you want to reduce the possibility of recognising faces in photos or videos, tap the
Faster recognition
switch to deactivate it. This may decrease the face recognition
speed.
4 On the locked screen, look at the screen.
When your face is recognised, you can unlock the screen without using any additional
screen lock method. If your face is not recognised, use the preset screen lock method.
Settings
131
Fingerprint recognition
In order for fingerprint recognition to function, your fingerprint information needs to be
registered and stored in your device. After registering, you can set the device to use your
fingerprint for the features below:
•
Samsung Pass (Samsung account verification and web sign-in)
•
Screen lock
•
Secure Folder
•
This feature may not be available depending on the region or service provider.
•
Fingerprint recognition uses the unique characteristics of each fingerprint to
enhance the security of your device. The likelihood of the fingerprint sensor
confusing two different fingerprints is very low. However, in rare cases where
separate fingerprints are very similar the sensor may recognise them as identical.
•
If you use your fingerprint as a screen lock method, your fingerprint cannot be
used to unlock the screen when turning on the device. To use the device, you must
unlock the screen using a pattern, PIN, or password you set when registering the
fingerprint. Be careful not to forget your pattern, PIN, or password.
•
If your fingerprint is not recognised, unlock the device using the pattern, PIN,
or password you set when registering the fingerprint, and then re-register your
fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to
use the device if you do not reset it. Samsung is not responsible for any data loss or
inconvenience caused by forgotten unlock codes.
For better fingerprint recognition
When you scan your fingerprints on the device, be aware of the following conditions that
may affect the feature’s performance:
•
The Home key contains a fingerprint recognition sensor. Ensure that the Home key is not
scratched or damaged by metal objects, such as coins, keys, and necklaces.
•
Covering the fingerprint recognition area with protective films, stickers, or other
accessories may decrease the fingerprint recognition rate. If the fingerprint recognition
area is initially covered with a protective film, remove it before using the fingerprint
recognition sensor.
•
Ensure that the fingerprint recognition area and your fingers are clean and dry.
Settings
132
•
The device may not recognise fingerprints that are affected by wrinkles or scars.
•
The device may not recognise fingerprints from small or thin fingers.
•
If you bend your finger or use a fingertip, the device may not recognise your fingerprints.
Make sure to cover the entire Home key with your finger.
•
To improve recognition performance, register fingerprints of the hand used most often to
perform tasks on the device.
•
In dry environments, static electricity can build up in the device. Avoid using this feature
in dry environments or before using the feature, discharge static electricity by touching a
metal object.
Registering fingerprints
1 On the Settings screen, tap
Lock screen and security
→
Fingerprint Scanner
.
2 Unlock the screen using the preset screen lock method.
If you have not set a screen lock method, create one.
3 Place your finger on the Home key.
4 After the device detects your finger, lift it up and place it on the Home key again.
Repeat this action until the fingerprint is registered. When you are finished registering
your fingerprints, tap
DONE
.
When a fingerprint lock pop-up window appears, tap
TURN ON
to use your fingerprint to
unlock the screen.
Deleting fingerprints
You can delete registered fingerprints.
1 On the Settings screen, tap
Lock screen and security
→
Fingerprint Scanner
.
2 Unlock the screen using the preset screen lock method.
3 Tap
EDIT
.
4 Tick fingerprints to delete and tap
REMOVE
.
Settings
133
Using fingerprints to sign in to accounts
When you register your fingerprints to Samsung Pass, you can use them to sign in to
webpages that support ID and password saving. Refer to Samsung Pass for more information.
This feature is only available for webpages that you access via the
Internet
app.
Unlocking the screen with fingerprints
You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.
1 On the Settings screen, tap
Lock screen and security
→
Fingerprint Scanner
.
2 Unlock the screen using the preset screen lock method.
3 Tap the
Fingerprint unlock
switch to activate it.
4 On the locked screen, place your finger on the Home key and scan your fingerprint.
Settings
134
Samsung Pass
Samsung Pass allows you to sign in to your Samsung account, or webpages more easily
and securely via your biometric data, such as fingerprints, rather than entering your login
information.
Register your biometric data to Samsung Pass and set to sign in to supported webpages
using the data via Samsung Pass.
•
To use this feature, your device must be connected to a mobile network.
•
To use this feature, you must register and sign in to your Samsung account. For
more information, refer to Samsung account.
•
The website sign-in feature is only available for websites that you access via the
Internet
app. Some websites may not support this feature.
Registering Samsung Pass
Before using Samsung Pass, register your biometric data to Samsung Pass.
1 On the Settings screen, tap
Lock screen and security
→
Samsung Pass
.
2 Read the on-screen instructions and tap
SIGN IN
.
3 Enter your Samsung account ID and password and tap
SIGN IN
.
4 Tap
REGISTER FINGERPRINTS
and register your fingerprints.
Refer to Fingerprint recognition for more information.
5 Scan your fingerprint and tap
NEXT
to complete the Samsung Pass registration.
If the
Add icon to the Home screen
option is ticked, the Samsung Pass icon will be
added on the Home screen.
Settings
135
Verifying the Samsung account password
You can use Samsung Pass to verify your Samsung account password. You can use your
biometric data instead of entering your password, for example, when you purchase content
from
Galaxy Apps
.
1 On the Settings screen, tap
Lock screen and security
→
Samsung Pass
.
2 Unlock the screen using the preset screen lock method.
3 Tap
Samsung account
and tap the
Use with Samsung Pass
switch to activate it.
Using Samsung Pass to sign in to websites
You can use Samsung Pass to easily sign in to websites that support ID and password saving.
1 Open a website that you want to sign in to.
2 Enter your user name and password, and then tap the website’s sign in button.
3 Tick
Sign in using biometrics via Samsung Pass
and tap
REMEMBER
.
You can now use the biometric data you registered to Samsung Pass when signing in to
the website.
Settings
136
Managing sign-in information
View the list of websites you have set to use Samsung Pass and manage your sign-in
information.
1 On the Settings screen, tap
Lock screen and security
→
Samsung Pass
.
2 Unlock the screen using the preset screen lock method.
3 Tap
Web sign-in information
.
4 Select a website from the list.
5 Tap
→
Edit
and modify your ID, password, and the website’s name.
To delete the website, tap
→
Delete
.
Deleting your Samsung Pass data
You can delete your biometric data, web sign-in information, and app data registered to
Samsung Pass with
Delete data
. Your agreement to the terms and conditions and your
Samsung account will remain active.
1 On the Settings screen, tap
Lock screen and security
→
Samsung Pass
.
2 Unlock the screen using the preset screen lock method.
3 Tap
Delete data
.
4 Enter your Samsung account password.
Your Samsung Pass data will be deleted.
Settings
137
Secure Folder
Secure Folder protects your private content and apps, such as photos and notes, from being
accessed by others. You can keep your private content and apps secure even when the device
is unlocked.
Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be
transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi
Direct. Attempting to customise the operating system or modifying software will
cause Secure Folder to be automatically locked and inaccessible. Before saving data in
Secure Folder, make sure to back up a copy of the data in another secure location.
Settings
138
Setting up Secure Folder
1 Launch the
Secure Folder
app.
Alternatively, launch the
Settings
app and tap
Lock screen and security
→
Secure
Folder
.
2 Tap
START
.
3 Tap
SIGN IN
and sign in to your Samsung account.
4 Select a lock method to use for Secure Folder and follow the on-screen instructions to
complete the setup.
To change the name or icon colour of Secure Folder, tap
Secure Folder
→
→
Customise icon
.
•
When you launch the
Secure Folder
app, you must unlock the app using your
preset lock method.
•
If you forget your Secure Folder unlock code, you can reset it using your Samsung
account. Tap the reset button that appears when an incorrect unlock code is
entered, and enter your Samsung account password.
Setting auto lock for Secure Folder
Set the device to automatically lock Secure Folder when it is not being used.
1 Launch the
Secure Folder
app and tap
→
Settings
→
Auto lock Secure Folder
.
2 Select a lock option.
To manually lock your Secure Folder, tap
Lock
.
Settings
139
Moving content to Secure Folder
Move content, such as photos and contacts, to Secure Folder. The following actions are an
example of moving an image from the default storage to Secure Folder.
1 Launch the
Secure Folder
app and tap
Add files
.
2 Tap
Images
, tick images to move, and then tap
DONE
.
3 Tap
MOVE
.
The selected items will be deleted from the original folder and moved to Secure Folder.
To copy items, tap
COPY
.
The method for moving content may vary depending on the content type.
Moving content from Secure Folder
Move content from Secure Folder to the corresponding app in the default storage. The
following actions are an example of moving an image from Secure Folder to the default
storage.
1 Launch the
Secure Folder
app and tap
Gallery
.
2 Select an image.
3 Tap
→
Move out of Secure Folder
.
The selected items will be moved to
Gallery
in the default storage.
Settings
140
Adding apps
Add an app to use in Secure Folder.
1 Launch the
Secure Folder
app and tap
Add apps
.
2 Tick one or more apps installed on the device and tap
ADD
.
To install apps from
Play Store
or
Galaxy Apps
, tap
DOWNLOAD FROM PLAY STORE
or
DOWNLOAD FROM GALAXY APPS
.
Removing apps from Secure Folder
Tap
Edit apps
, tick apps, and then tap
Uninstall
.
Adding accounts
Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure
Folder.
1 Launch the
Secure Folder
app and tap
→
Settings
→
Accounts
→
Add account
.
2 Select an account service.
3 Follow the on-screen instructions to complete the account setup.
Hiding Secure Folder
You can hide the Secure Folder shortcut from the Apps screen.
Launch the
Secure Folder
app, tap
→
Settings
, and then tap the
Show Secure Folder
switch to deactivate it.
Alternatively, drag the status bar downwards to open the notification panel. Then, swipe
downwards on the notification panel and tap
Secure Folder
to deactivate the feature.
Settings
141
Backing up and restoring Secure Folder
Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account
and restore them later.
Backing up data
1 Launch the
Secure Folder
app and tap
→
Settings
→
Backup and restore
.
2 Tap
Add account
and register and sign in to your Samsung account.
3 Tap
Back up Secure Folder data
.
4 Tick items you want to back up and tap
BACK UP NOW
.
Data will be backed up to Samsung Cloud.
Restoring data
1 Launch the
Secure Folder
app and tap
→
Settings
→
Backup and restore
.
2 Tap
Restore
.
3 Select a device and the data types you want to restore and tap
RESTORE NOW
.
Backed up data will be restored to your device.
Uninstalling Secure Folder
You can uninstall Secure Folder, including the content and apps in it.
Launch the
Secure Folder
app and tap
→
Settings
→
More settings
→
Uninstall
.
To back up content before uninstalling Secure Folder, tick
Move media files out of Secure
Folder
and tap
UNINSTALL
. To access data backed from Secure Folder, open the
Samsung
folder, launch the
My Files
app, and then tap
Internal storage
→
Secure Folder
.
Notes saved in
Samsung Notes
will not be backed up.
Settings
142
Cloud and accounts
Options
Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and
manage accounts, such as your Samsung account or Google account.
On the Settings screen, tap
Cloud and accounts
.
Regularly back up your data to a safe location, such as Samsung Cloud or a computer,
so that you can restore it if the data is corrupted or lost due to an unintended factory
data reset.
•
Samsung Cloud
: Manage the content that you want to store securely in Samsung Cloud.
Check the usage status of your Samsung Cloud storage, and sync, back up, and restore
your data. Refer to Samsung Cloud for more information.
•
My Profile
: Manage your personal information and Samsung account details.
•
Accounts
: Add your Samsung and Google accounts, or other accounts, to sync with.
•
Users
: Set up additional user accounts for other users to use the device with personalised
settings, such as email accounts, wallpaper preferences, and more. Refer to Users for
more information.
•
Backup and restore
: Keep your personal information, app data, and settings safe on your
device. You can back up your sensitive information and access it later. You must sign in to
your Google or Samsung account to back up or restore data. Refer to Backup and restore
for more information.
Users
Set up additional user accounts for other users to use the device with personalised settings,
such as email accounts, wallpaper preferences, and more. Following types of user accounts
are available:
•
Owner: The owner account is created only when setting up the device for the first
time, and cannot be created more than one. This account has full control of the device
including user account management. You can add or delete user accounts only when
using this account.
•
Guest: This account allows guests to access the device. Information and data used during
a guest session is temporarily stored. Each time you use this account, you are asked
whether to continue the previous guest session or reset it.
•
User: This account allows users to access their own apps and content, and customise the
device settings that affect all accounts.
Settings
143
Adding users
1 On the Settings screen, tap
Cloud and accounts
→
Users
.
2 Tap
Add user
→
OK
→
SET UP NOW
.
The device will switch to a new user account and the default locked screen will appear on
the screen.
3 Unlock the device and follow the on-screen instructions to complete the account setup.
Switching users
Tap the user account icon at the top of the locked screen or the notification panel, and then
select an account to switch to.
Locked screen Notification panel
Managing users
When using the owner account, you can delete accounts or change account settings.
To delete a user account, tap next to the account and then tap
Delete user
.
To change an account’s settings, tap next to an account.
Settings
144
Backup and restore
Keep your personal information, app data, and settings safe on your device. You can back up
your sensitive information and access it later. You must sign in to your Google or Samsung
account to back up or restore data.
Using a Samsung account
On the Settings screen, tap
Cloud and accounts
→
Backup and restore
→
Backup settings
for the Samsung account, tap the switches next to the items you want to back up to activate
them, and then tap
BACK UP NOW
.
Data will be backed up to Samsung Cloud. Refer to Samsung Cloud for more information.
To set the device to automatically back up data, tap the
AUTO BACK UP
switch to activate it.
To restore backup data from Samsung Cloud using a Samsung account, tap
Restore
. Select a
device and the data types you want to restore and tap
RESTORE NOW
. The selected data will
be restored to your device.
Using a Google account
On the Settings screen, tap
Cloud and accounts
→
Backup and restore
and tap the
Back
up my data
switch for the Google account to activate it. Tap
Backup account
and select an
account as the backup account.
To restore data using a Google account, tap the
Automatic restore
switch to activate it. When
you reinstall apps, backed up settings and data will be restored.
Settings
145
Google
Configure settings for some features provided by Google.
On the Settings screen, tap
Google
.
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap
Accessibility
.
•
Vision
: Customise the settings to improve accessibility for visually impaired users.
•
Hearing
: Customise the settings to improve accessibility for users with hearing
impairment.
•
Dexterity and interaction
: Customise the settings to improve accessibility for users who
have reduced dexterity.
•
Text-to-speech
: Change the text-to-speech settings.
•
Direction lock
: Change the directional combination settings for unlocking the screen.
•
Direct access
: Set the device to open selected accessibility menus when you press the
Home key three times quickly.
•
Notification reminder
: Set the device to alert you to notifications that you have not
checked at the interval.
•
Answering and ending calls
: Change the method of answering or ending calls.
•
Single tap mode
: Set the device to control incoming calls or notifications by tapping the
button instead of dragging it.
•
SERVICES
: View accessibility services installed on the device.
Settings
146
General management
Customise your device’s system settings or reset the device.
On the Settings screen, tap
General management
.
•
Language and input
: Select device languages and change settings, such as keyboards
and voice input types. Some options may not be available depending on the selected
language. Refer to Adding device languages for more information.
•
Date and time
: Access and alter the following settings to control how the device displays
the time and date.
If the battery remains fully discharged or removed from the device, the time and date
is reset.
•
Contact us
: Ask questions or view frequently asked questions. Refer to Samsung
Members for more information.
•
Report diagnostic information
: Set the device to automatically send the device’s
diagnostic and usage information to Samsung.
•
Marketing information
: Set whether to receive Samsung marketing information, such as
special offers, membership benefits, and newsletters.
•
Reset
: Reset your device’s settings or perform a factory data reset. You can reset all your
settings and network settings. You can also set the device to restart at a preset time for
device optimisation.
Adding device languages
You can add languages to use on your device.
1 On the Settings screen, tap
General management
→
Language and input
→
Language
→
Add language
.
To view all the languages that can be added, tap
→
All languages
.
2 Select a language to add.
Settings
147
3 To set the selected language as the default language, tap
SET AS DEFAULT
. To keep the
current language setting, tap
KEEP CURRENT
.
The selected language will be added to your languages list. If you changed the default
language, the selected language will be added to the top of the list.
To change the default language from your languages list, drag next to a language and
move it to the top of the list. Then, tap
DONE
. If an app does not support the default
language, the next supported language in the list will be used.
Software update
Update your device’s software via the firmware over-the-air (FOTA) service. You can also
schedule software updates.
On the Settings screen, tap
Software update
.
If emergency software updates are released for your device’s security and to block
new types of security threats, they will be installed automatically without your
agreement.
•
Download updates manually
: Check for and install updates manually.
•
Download updates automatically
: Set the device to download updates automatically
when connected to a Wi-Fi network.
•
Scheduled software updates
: Set the device to install downloaded updates at a
specified time.
Security updates information
Security updates are provided to strengthen the security of your device and protect your
personal information. For security updates for your model, visit security.samsungmobile.com.
The website supports only some languages.
Settings
148
User manual
View help information to learn how to use the device and apps or configure important
settings.
On the Settings screen, tap
User manual
.
About tablet
Access your device’s information.
On the Settings screen, tap
About tablet
.
•
My phone number
: View your phone number.
•
Status
: View various device information, such as the SIM card status, Wi-Fi MAC address,
and serial number.
•
Legal information
: View legal information related to the device, such as safety
information and the open source licence.
•
Device name
: View and edit the name that will be displayed when connecting your
device with other devices via Bluetooth, Wi-Fi Direct, and other methods.
•
Model number
: View the device’s model number.
•
Software information
: View the device’s software information, such as its operating
system version and firmware version.
•
Battery information
: View the device’s battery status and information.
149
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
•
Password: When the device lock feature is enabled, you must enter the password you set
for the device.
•
PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
•
PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
•
PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
•
When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
•
You cannot access some options without a subscription. For more information, contact
your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
•
The battery may not be inserted properly. Insert the battery again.
•
Wipe both gold-coloured contacts and insert the battery again.
Appendix
150
The touchscreen responds slowly or improperly
•
If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
•
If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
•
The touchscreen may malfunction in humid conditions or when exposed to water.
•
Restart your device to clear any temporary software bugs.
•
Ensure that your device software is updated to the latest version.
•
If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the
Settings
app and tap
General management
→
Reset
→
Factory data reset
→
RESET
→
DELETE ALL
. Before performing the factory data reset, remember to make backup
copies of all important data stored in the device.
If you registered a Google account to the device, you must sign in to the same Google
account after resetting the device.
Appendix
151
Calls are not connected
•
Ensure that you have accessed the right cellular network.
•
Ensure that you have not set call barring for the phone number you are dialling.
•
Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
•
Ensure that you are not covering the built-in microphone.
•
Ensure that the microphone is close to your mouth.
•
If using an earphone, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
•
Ensure that you are not blocking the device’s internal antenna.
•
When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
•
When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery icon is empty
Your battery is low. Charge the battery.
Appendix
152
The battery does not charge properly (For Samsung-approved
chargers)
•
Ensure that the charger is connected properly.
•
If the battery terminals are dirty, the battery may not charge properly or the device may
turn off. Wipe both gold-coloured contacts and try charging the battery again.
The battery depletes faster than when first purchased
•
When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
•
Battery consumption will increase when you use certain features or apps, such as GPS,
games, or the Internet.
•
The battery is consumable and the useful charge will get shorter over time.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
•
Charge the battery.
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
•
The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
•
If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Appendix
153
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
•
Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com.
•
Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
•
Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Another Bluetooth device is not located
•
Ensure that the Bluetooth wireless feature is activated on your device.
•
Ensure that the Bluetooth wireless feature is activated on the device you wish to connect
to.
•
Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung Service Centre.
A connection is not established when you connect the device to a
computer
•
Ensure that the USB cable you are using is compatible with your device.
•
Ensure that you have the proper driver installed and updated on your computer.
•
If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
Appendix
154
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
A small gap appears around the outside of the device case
•
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
•
Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the device maintenance or manually delete
unused apps or files to free up storage space.
The Apps button does not appear on the Home screen
Without using the Apps button, you can open the Apps screen by swiping upwards or
downwards on the Home screen. To return to the Home screen, swipe upwards or downwards
on the Apps screen. To display the Apps button at the bottom of the Home screen, launch the
Settings
app and tap
Display
→
Home screen
→
Apps button
→
Show Apps button
→
APPLY
.
Appendix
155
The screen brightness adjustment bar does not appear on the
notification panel
Open the notification panel by dragging the status bar downwards, and then drag the
notification panel downwards. Tap next to the brightness adjustment bar and tap the
Show control on top
switch to activate it.
Samsung Cloud does not work
•
Ensure that you are connected to a network properly.
•
During a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.
Copyright
Copyright © 2017 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.
Trademarks
•
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
•
Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
•
Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are
registered trademarks of the Wi-Fi Alliance.
•
All other trademarks and copyrights are the property of their respective owners.
About HEVC Advance
THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED ONLY
IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING
QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC CONTENT THAT IS
NOT OFFERED FOR SALE; AND (3) HEVC CONTENT THAT IS CREATED BY THE OWNER OF THE
PRODUCT.
THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC ENCODED CONTENT
CREATED BY A THIRD PARTY, WHICH THE USER HAS ORDERED OR PURCHASED FROM A THIRD
PARTY, UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE PRODUCT WITH SUCH
CONTENT BY A LICENSED SELLER OF THE CONTENT.
YOUR USE OF THIS PRODUCT IN CONNECTION WITH HEVC ENCODED CONTENT IS DEEMED
ACCEPTANCE OF THE LIMITED AUTHORITY TO USE AS NOTED ABOVE.