Table of Contents
- Basics
- Read me first
- Package contents
- Device layout
- Battery
- Memory card (microSD card)
- Turning the device on and off
- Touchscreen
- Home screen
- Lock screen
- Notification panel
- Entering text
- Screen capture
- Opening apps
- Multi window
- Samsung account
- Transferring data from your previous device
- Device and data management
- Quick connect
- Sharing features
- Applications
- Settings
- Introduction
- Wi-Fi
- Bluetooth
- Flight mode
- Data usage
- More connection settings
- Smart Manager
- Applications
- Sound
- Notifications
- Do not disturb
- Display
- Advanced features
- Users
- Wallpaper
- Home screen
- Lock screen and security
- Privacy
- Accessibility
- Accounts
- Backup and reset
- Language and input
- Battery
- Storage
- Accessories
- Date and time
- User manual
- About device
- Appendix
Samsung SM-T580N User Manual
Displayed below is the user manual for SM-T580N by Samsung which is a product in the Tablets category. This manual has pages.
Related Manuals
2
Table of Contents
Basics
4 Read me first
5 Package contents
6 Device layout
8 Battery
11 Memory card (microSD card)
12 Turning the device on and off
13 Touchscreen
16 Home screen
21 Lock screen
22 Notification panel
24 Entering text
26 Screen capture
27 Opening apps
27 Multi window
31 Samsung account
33 Transferring data from your previous
device
35 Device and data management
37 Quick connect
40 Sharing features
Applications
41 Installing or uninstalling apps
43 Contacts
45 Internet
46 Email
47 Camera
53 Gallery
55 S Planner
57 My Files
57 Memo
58 Clock
59 Calculator
60 Google apps
Settings
62 Introduction
62 Wi-Fi
64 Bluetooth
66 Flight mode
66 Data usage
66 More connection settings
Table of Contents
3
68 Smart Manager
70 Applications
70 Sound
71 Notifications
71 Do not disturb
72 Display
72 Advanced features
73 Users
74 Wallpaper
74 Home screen
75 Lock screen and security
76 Privacy
78 Accessibility
79 Accounts
80 Google
80 Backup and reset
80 Language and input
81 Battery
81 Storage
82 Accessories
82 Date and time
82 User manual
82 About device
Appendix
83 Troubleshooting
88 Removing the battery
4
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, tap
Apps
→
Settings
→
About device
.
•
Depending on the region, you can view the regulatory information on the device. To view
the information, tap
Apps
→
Settings
→
About device
→
Regulatory information
.
Basics
5
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Package contents
Check the product box for the following items:
•
Device
•
Quick start guide
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
Basics
6
Device layout
Volume key
Back key
Memory card slot
Power key
Front camera
Touchscreen
Light sensor
Recents key
Home key
Headset jack
GPS antenna
Multipurpose jack
Microphone
Main antenna
Rear camera
Loud speaker
Flash
Loud speaker
Basics
7
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
Keys
Key Function
Power
•
Press and hold to turn the device on or off.
•
Press to turn on or lock the screen.
Recents
•
Tap to open the list of recent apps.
•
Tap and hold to launch the split screen view.
Home
•
Press to turn on the screen while the screen is locked.
•
Press to return to the Home screen.
•
Press and hold to launch
Google
.
Back
•
Tap to return to the previous screen.
Volume
•
Press to adjust the device volume.
Basics
8
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
1 Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable
into the multipurpose jack.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
2 Plug the USB power adaptor into an electric socket.
3 After fully charging, disconnect the device from the charger. First unplug the charger
from the device, and then unplug it from the electric socket.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
Basics
9
Viewing the remaining charging time
While charging, open the Home screen and tap
Apps
→
Settings
→
Battery
.
The actual charging time may vary depending on the status of your device and the
charging conditions. The remaining charging time may not be displayed when you
charge the device in very cold or very hot conditions.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the Smart manager.
•
When you are not using the device, switch to sleep mode by pressing the Power key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate the Wi-Fi feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced, such as emails.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
Basics
10
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
Power saving mode
Save the battery power by limiting the device’s functions.
On the Home screen, tap
Apps
→
Settings
→
Battery
→
Power saving mode
, and then tap
the switch to activate it.
To automatically activate power saving mode when the remaining battery power reaches the
preset level, tap
Start power saving
and select an option.
Ultra power saving mode
Use this mode to extend the device’s battery power. In ultra power saving mode, the device
performs the following:
•
Restricts the available apps to essential and selected apps only.
•
Deactivates the Wi-Fi and Bluetooth features.
On the Home screen, tap
Apps
→
Settings
→
Battery
→
Ultra power saving mode
, and
then tap the switch to activate it.
To deactivate ultra power saving mode, tap
MORE
→
Disable Ultra power saving mode
.
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
Basics
11
Memory card (microSD card)
Installing a memory card
Your device accepts memory cards with maximum capacities of 200 GB. Depending on the
memory card manufacturer and type, some memory cards may not be compatible with your
device.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device asks to reformat the
memory card.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
→
SD card
folder.
1 Open the cover of the memory card slot.
2 Insert a memory card with the gold-coloured contacts facing downwards.
3 Push the memory card into the slot until it locks in place.
4 Close the cover of the memory card slot.
Basics
12
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
On the Home screen, tap
Apps
→
Settings
→
Storage
→
SD card
→
Unmount
.
1 Open the cover of the memory card slot.
2 Push the memory card until it disengages from the device, and then pull it out.
3 Close the cover of the memory card slot.
Do not remove the memory card while the device is transferring or accessing
information. Doing so can cause data to be lost or corrupted or damage to the
memory card or device. Samsung is not responsible for losses that result from the
misuse of damaged memory cards, including the loss of data.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
On the Home screen, tap
Apps
→
Settings
→
Storage
→
SD card
→
Format
→
FORMAT
.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the on-
screen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
Power off
.
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.
Basics
13
Restarting the device
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Volume Down key
Power key
Touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
•
Leaving the touchscreen idle for extended periods may result in afterimages
(screen burn-in) or ghosting. Turn off the touchscreen when you do not use the
device.
•
It is recommended to use fingers when you use the touchscreen.
Basics
14
Tapping
To open an app, to select a menu item, to press an on-screen button, or to enter a character
using the keyboard on the screen, tap it with your finger.
Tapping and holding
Tap and hold an item or the screen for more than 2 seconds to access available options.
Dragging
To move an item, tap and hold it and drag it to the target position.
Basics
15
Double-tapping
Double-tap on a webpage or image to zoom in. Double-tap again to return.
Swiping
Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe
upwards or downwards to scroll through a webpage or a list of items, such as contacts.
Spreading and pinching
Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
Basics
16
Home screen
Home screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
To view other panels, swipe to the left or right, or tap one of the screen indicators at the
bottom of the screen.
A widget
An app A folder
Screen indicators
Favourite apps
Apps screen icon
News screen indicator. View
the latest articles in various
categories.
Basics
17
Home screen options
On the Home screen, tap
Apps
→
Settings
→
Home screen
to access the available options.
Alternatively, on the Home screen, tap and hold an empty area. Customise the Home screen
by adding, deleting, or rearranging Home screen panels. You can also set the Home screen
wallpaper, add widgets to the Home screen, and more.
•
Wallpapers
: Change the wallpaper settings for the Home screen and the locked screen.
•
Widgets
: Add widgets to the Home screen. Widgets are small apps that launch specific
app functions to provide information and convenient access on your Home screen.
Adding items
Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen.
To add widgets, tap and hold an empty area on the Home screen, tap
Widgets
, tap and hold a
widget, and then drag it to the Home screen.
Moving items
Tap and hold an item on the Home screen, and then drag it to a new location. You can also
move frequently used apps to the shortcuts area at the bottom of the Home screen.
To move the item to another panel, drag it to the side of the screen.
To move an item more easily, tap and hold an item, and drag it to
Move apps
at the top of the
screen. The item will move to the panel at the top of the screen. Swipe to the left or right to
move to another panel and drag the item to a new location.
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18
Removing items
Tap and hold an item, and then drag it to
Remove
at the top of the screen.
Creating folders
Create folders and gather similar applications to quickly access and launch apps.
1 On the Home screen, tap and hold an app, and then drag it over another app.
2 Drop the app when a folder frame appears around the apps.
A new folder containing the selected apps will be created.
3 Tap
Enter folder name
and enter a folder name.
To change the folder colour, tap .
To add more apps to the folder, tap , tick the apps, and then tap
ADD
. You can also add
an app by dragging it to the folder on the Home screen.
To move apps from a folder to the Home screen, tap the folder, and then drag an app to the
Home screen.
To delete apps in a folder, tap the folder, and then drag the app you want to delete to
Remove
at the top of the screen.
Basics
19
Managing panels
On the Home screen, tap and hold an empty area to add, move, or remove a panel.
To add a panel, swipe to the left, and then tap .
To move a panel, tap and hold a panel preview, and then drag it to a new location.
To remove a panel, tap and hold a panel preview, and then drag it to
Remove
at the top of
the screen.
To set a panel as the main Home screen, tap .
Apps screen
The Apps screen displays icons for all apps, including newly installed apps.
On the Home screen, tap
Apps
to open the Apps screen. To view other panels, swipe to the
left or right, or select a screen indicator at the bottom of the screen.
Moving items
This feature may not be available depending on the region or service provider.
On the Apps screen, tap
EDIT
. Tap and hold an item and drag it to a new location.
To move the item to another panel, drag it to the side of the screen.
Creating folders
Create folders and gather similar applications to quickly access and launch apps you want.
This feature may not be available depending on the region or service provider.
1 On the Apps screen, tap
EDIT
.
2 Tap and hold an app, and then drag it over another app.
Basics
20
3 Drop the app when a folder frame appears around the apps.
A new folder containing the selected apps will be created.
4 Tap
Enter folder name
and enter a folder name.
To change the folder colour, tap .
To add more apps to the folder, tap , tick the apps, and then tap
ADD
. You can also add
an app by dragging it to the folder on the Apps screen.
To delete a folder, select a folder with . Only the folder will be deleted. The folder’s apps will
be relocated to the Apps screen.
Rearranging items
You can rearrange items in alphabetical order on the Apps screen.
On the Apps screen, tap
A-Z
→
SAVE
.
Searching for items
You can search for items on the Apps screen.
On the Apps screen, tap
SEARCH
and enter characters. The device will search for and display
the items containing the characters you entered.
Basics
21
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
Icon Meaning
Wi-Fi connected
Bluetooth feature activated
GPS activated
Alarm activated
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery power level
Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
The screen is locked with
Swipe
, the default screen lock method.
Press the Power key or the Home key and swipe in any direction to unlock the screen.
Basics
22
To change the screen lock method, on the Apps screen, tap
Settings
→
Lock screen and
security
→
Screen lock type
, and then select a method.
When you set a pattern, PIN, or password for the screen lock method, you can protect your
personal information by preventing others from accessing your device. After setting the
screen lock method, the device will require an unlock code whenever unlocking it.
•
Swipe
: Swipe in any direction on the screen to unlock it.
•
Pattern
: Draw a pattern with four or more dots to unlock the screen.
•
PIN
: Enter a PIN with at least four numbers to unlock the screen.
•
Password
: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
•
None
: Do not set a screen lock method.
•
If the unlock code is forgotten, take the device to a Samsung Service Centre to
reset it.
•
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. On the Apps screen,
tap
Settings
→
Lock screen and security
→
Secure lock settings
and tap the
Auto factory reset
switch to activate it.
Notification panel
Using the notification panel
When you receive new notifications, indicator icons appear on the status bar. To see more
information about the icons, open the notification panel and view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
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23
You can use the following functions on the notification panel.
Launch Settings.
Tap a notification and perform
various actions.
Clear all notifications.
Adjust the brightness.
Switch between user accounts
or add new user accounts.
View more quick setting
buttons.
Launch Quick connect.
Access the notification
settings.
Quick setting buttons
Using quick setting buttons
Tap quick setting buttons to activate some features. Swipe to the left or right on the buttons
area, or tap to view more buttons. To view more detailed settings, tap and hold a button.
To rearrange buttons, tap
→
EDIT
, tap and hold a button, and then drag it to another
location.
Basics
24
S Finder
Search for a wide variety of content with a keyword.
Searching for content on the device
Open the notification panel and tap
→
S Finder
.
Enter a keyword in the search field or tap and say a keyword.
To get more refined results, tap
Filter
under the search field, and then select filter details.
Setting search categories
You can set search categories to search for content in specific search fields.
Tap
MORE
→
Select search locations
and select categories.
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send emails, create memos, and
more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Delete a preceding character.
Break to the next line.
Move the cursor.
Enter punctuation marks.
Enter uppercase. For all caps,
tap it twice.
Change the keyboard settings. Enter a space.
Changing the input language
Tap
→
Add input languages
, and then select the languages to use. When you select two
or more languages, you can switch between the input languages by swiping to the left or
right on the space key.
Basics
25
Additional keyboard functions
Tap and hold to use various functions. Other icons may appear instead of the icon
depending on the last function that was used.
•
: Enter text by voice.
Change the voice input
settings. Start or pause entering text by
voice.
Delete a preceding word.
•
: Switch to handwriting mode.
Switch between number
mode and character mode.
Change the keyboard settings.
This feature may not be available depending on the region or service provider.
•
: Add an item from the clipboard.
•
: Enter emoticons.
•
: Switch to the floating or split keyboard. You can move the keyboard to another
location by dragging the tab.
•
: Change the keyboard settings.
Basics
26
Copying and pasting
1 Tap and hold over text.
2 Drag or to select the desired text, or tap
Select all
to select all text.
3 Tap
Copy
or
Cut
.
The selected text is copied to the clipboard.
4 Tap and hold where the text is to be inserted and tap
Paste
.
To paste text that you have previously copied, tap
Clipboard
and select the text.
Screen capture
Capture a screenshot while using the device.
Capturing screenshots
Press and hold the Home key and the Power key simultaneously. You can view captured
images in
Gallery
.
You can also capture screenshots by swiping your hand to the left or right across the screen.
If this feature is not activated, open the Apps screen, tap
Settings
→
Advanced features
→
Palm swipe to capture
and tap the switch to activate it.
It is not possible to capture a screenshot while using some apps and features.
Smart capture
You can capture the current screen and scrollable area. You can also immediately crop and
share the captured screen.
If this feature is not activated, open the Apps screen, tap
Settings
→
Advanced features
→
Smart capture
, tap the switch to activate it, and then capture a screenshot. On the screen you
are capturing, use one of the following options:
•
Capture more
: Capture more content that continues across multiple screens, such as a
web page. The screen will automatically scroll down and more content will be captured.
•
Share
: Share the screenshot.
•
Crop
: Crop a portion from the screenshot.
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27
Opening apps
On the Home screen or the Apps screen, select an app icon to open it.
To open an app from the list of recently used apps, tap and select a recent app window.
Closing an app
Tap and drag a recent app window to the left or right to close it. To close all running apps,
tap
CLOSE ALL
.
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view. You can also run
multiple apps at the same time in the pop-up view.
Some apps may not support this feature.
Split screen view Pop-up view
Basics
28
Split screen view
1 Tap to open the list of recently used apps.
2 Swipe upwards or downwards and tap on a recent app window.
The selected app will launch in the upper window.
3 Swipe to the left or right to select another app to launch.
You can also launch the split screen view by tapping and holding .
Basics
29
Using additional options
When using apps in the split screen view, select an app window and tap the circle between
the app windows to access the following options:
•
: Switch locations between app windows.
•
: Drag and drop text or copied images from one window to another. Tap and hold an
item in the selected window and drag it to a location in another window.
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30
Some apps may not support this feature.
•
: Minimise the window.
•
: Maximise the window.
•
: Close the app.
Adjusting the window size
Drag the circle between the app windows up or down to adjust the size of the windows.
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31
Pop-up view
1 On the Apps screen, launch an app to use in the pop-up view.
2 Drag down diagonally from either end of the top edge.
The app screen will appear in the pop-up view.
Minimise the window.
Close the app.
Maximise the window.
Drag and drop content.
Moving pop-up windows
To move a pop-up window, tap and hold the circle on a window and drag it to a new location.
Samsung account
Introduction
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can use apps provided by Samsung, without
signing in to your account.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, open the Apps screen
and tap
Settings
→
Accounts
→
Samsung account
→
Help
.
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32
Registering your Samsung account
Registering a new Samsung account
If you do not have a Samsung account, you should create one.
1 On the Apps screen, tap
Settings
→
Accounts
→
Add account
.
2 Tap
Samsung account
→
CREATE ACCOUNT
.
3 Follow the on-screen instructions to complete creating your account.
Registering an existing Samsung account
If you already have a Samsung account, register it to the device.
1 On the Apps screen, tap
Settings
→
Accounts
→
Add account
.
2 Tap
Samsung account
.
3 Enter your email address and password, and then tap
SIGN IN
.
If you forget your account information, tap
Forgotten your ID or password?
You can find
your account information when you enter the required information and security code
displayed that is on the screen.
Removing your Samsung account
When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.
1 On the Apps screen, tap
Settings
→
Accounts
.
2 Tap
Samsung account
and tap the account to remove.
3 Tap
MORE
→
Remove account
→
REMOVE ACCOUNT
.
4 Enter your Samsung account password and tap
CONFIRM
.
5 Tap
REMOVE ACCOUNT
.
Basics
33
Transferring data from your previous device
You can transfer data from a previous device to your device via Samsung Smart Switch.
The following versions of Samsung Smart Switch are available.
•
Mobile version: Transfer data between mobile devices. You can download the app from
Galaxy Apps
or
Play Store
.
•
Computer version: Transfer data between your device and a computer. You can download
the app from www.samsung.com/smartswitch.
•
Samsung Smart Switch is not supported on some devices or computers.
•
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
Transferring data wirelessly
Transfer data from your previous device to your device.
1 On the previous device, download and install Smart Switch from
Galaxy Apps
or
Play
Store
.
2 Place the devices near each other.
3 Launch
Smart Switch
on both devices.
4 On your device, select the previous device type from the list and tap
START
.
5 Follow the on-screen instructions to transfer data from your previous device.
Basics
34
Transferring backup data from a computer
Back up data from your previous device to a computer and import the data to your device.
1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2 On the computer, launch Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.
3 Connect your previous device to the computer using the USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5 Connect your device to the computer using the USB cable.
6 On the computer, follow the on-screen instructions to transfer data to your device.
Basics
35
Device and data management
Connecting the device to a computer for data transfer
Move audio, video, image, or other types of files from the device to the computer, or vice
versa.
Do not disconnect the USB cable from the device when you are transferring files.
Doing so may cause data loss or device damage.
The devices may not connect properly if they are connected via a USB hub. Directly
connect the device to the computer’s USB port.
1 Connect the device to the computer using the USB cable.
2 Open the notification panel, and then tap
USB for file transfer
→
Transferring media
files
.
If the computer cannot recognise your device, tap
Transferring images
.
3 Tap
ALLOW
to permit the computer to access your device’s data.
When the computer recognises your device, the device will appear in My PC.
4 Transfer files between your device and the computer.
Updating the device
The device can be updated to the latest software.
Updating over the air
The device can be directly updated to the latest software by the firmware over-the-air (FOTA)
service.
On the Apps screen, tap
Settings
→
About device
→
Download updates manually
.
Basics
36
Updating with Smart Switch
Connect the device to a computer and update the device to the latest software.
1 On the computer, visit www.samsung.com/smartswitch to download and install Smart
Switch.
2 On the computer, launch Smart Switch.
3 Connect the device to the computer using a USB cable.
4 If a software update is available, follow the on-screen instructions to update the device.
•
Do not turn off the computer or disconnect the USB cable while the device is
updating.
•
While updating the device, do not connect other media devices to the computer.
Doing so may interfere with the update process. Before updating, disconnect all
other media devices from the computer.
Backing up and restoring data
Keep your personal information, app data, and settings safe on your device. You can back
up your sensitive information to a backup account and access it later. You must sign in to
your Google or Samsung account to back up or restore data. Refer to Samsung account and
Accounts for more information.
Using a Samsung account
On the Apps screen, tap
Settings
→
Backup and reset
→
Back up my data
for the Samsung
account, tap the switches next to the items you want to back up to activate them, and then
tap
BACK UP NOW
.
To set the device to automatically back up data, tap the
Auto back up
switch to activate it.
To restore data using a Samsung account, tap
Restore
. Current data will be deleted from the
device to restore the selected items.
Basics
37
Using a Google account
On the Apps screen, tap
Settings
→
Backup and reset
→
Back up my data
for the Google
account, and then tap the switch to activate it. Tap
Backup account
and select an account as
the backup account.
To restore data using a Google account, tap the
Automatic restore
switch to activate it. When
you reinstall apps, backed up settings and data will be restored.
Performing a data reset
Delete all settings and data on the device. Before performing a factory data reset, ensure you
back up all important data stored on the device. Refer to Backing up and restoring data for
more information.
On the Apps screen, tap
Settings
→
Backup and reset
→
Factory data reset
→
RESET
DEVICE
→
ERASE EVERYTHING
. The device automatically restarts.
Quick connect
Introduction
Quickly search for and connect with nearby devices, such as Bluetooth headsets or TVs, using
the Quick connect feature.
•
If the device you want to connect does not support the Quick connect feature,
activate its Wi-Fi Direct or Bluetooth feature before launching
Quick connect
on
your device.
•
Connection methods may vary depending on the type of connected devices or the
shared content.
Basics
38
Connecting to other devices
1 Open the notification panel and tap
Quick connect
.
The Wi-Fi and Bluetooth features are activated automatically.
If
Quick connect
is not visible on the notification panel, tap
→
EDIT
and tap the
Quick connect
switch to activate it.
2 Tap
Scan for nearby devices
.
If there is no previously connected device, the device will automatically search for nearby
devices.
3 Select a device from the list and connect to it by following the on-screen instructions.
The next steps may vary depending on the connected device.
To change your device’s visibility setting, tap
MORE
→
Set device visibility
, and then select
an option.
Sharing content
Share content with the connected devices.
1 Open the notification panel and tap
Quick connect
.
2 Tap
Scan for nearby devices
.
3 Select a device from the list of detected devices.
4 Tap
Share content
and select a media category.
5 Follow the on-screen instructions to send content to the connected device.
The next steps may vary depending on the selected media category.
Basics
39
Connecting to a TV
Connect your device and a TV to view the device’s content on the larger screen. You may be
able to use more features depending on the connected TV.
1 Turn on the TV and place your device close to the TV.
2 Open the notification panel and tap
Quick connect
→
Scan for nearby devices
.
3 Select the TV.
The list of features you can use with the TV appears.
4 Select a feature and follow the on-screen instructions to use the feature.
Available features may vary depending on the TV.
•
Smart View
: View your device’s content on the TV screen. You may need to activate
the Screen Mirroring feature on the TV depending on the TV you want to connect. If
the TV does not support the Screen Mirroring feature, use compatible accessories to
enable the feature. Compatible accessories include HomeSync and an AllShare Cast
dongle.
•
TV to mobile device
: Watch TV on your device’s screen. You can continue watching TV
within the allowed connection range.
•
Control TV
: Use your device as a remote control for the TV.
•
Briefing on TV
: Set the TV to turn on automatically according to the preset time set
on your device and to display the time, weather, and your schedule information on
the screen. To use this feature, your device and the TV must be connected to the same
access point.
•
Register TV
/
Deregister TV
: Register the TV to your device to use additional features,
such as
Control TV
and
Briefing on TV
.
•
Some files may be buffered during playback, depending on the connection.
•
If the TV does not support High-bandwidth Digital Content Protection (HDCP), you
cannot view Digital Rights Management (DRM)-protected content on the TV.
Basics
40
Streaming content on the registered TV
If you register a TV to your device, you can more easily connect to the TV while playing
content.
When your device recognises the registered TV while you are watching content, the icon
will appear on the device. Tap the icon to stream the content from your device to your TV.
•
This feature is supported only by the device’s default gallery app.
•
When the registered TV is connected to an electric socket, you can use this feature
even if the TV screen is turned off.
Sharing features
Share content by using various sharing options. The following actions are an example of
sharing images.
1 Tap
Gallery
on the Apps screen.
2 Select an image.
3 Tap
Share
and select a sharing method, such as Bluetooth and email.
You can also use the following options:
•
Smart View
: View your device’s displayed content on a larger screen via a wireless
connection.
•
Nearby sharing
: Share content with nearby devices via Wi-Fi Direct, Bluetooth, and
more.
•
Print
: Print content using the printer plug-ins installed on the device.
4 Follow the on-screen instructions to share the image with others.
When the image is sent to the recipients’ devices, a notification will appear on their devices.
Tap the notification to view or download the image.
41
Applications
Installing or uninstalling apps
Galaxy Apps
Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.
Tap
Samsung
→
Galaxy Apps
on the Apps screen.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap
SEARCH
to search for a keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
Settings
→
Auto update apps
, and
then select an option.
Play Store
Purchase and download apps.
Tap
Play Store
on the Apps screen.
Installing apps
Browse apps by category or tap the search field to search for a keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
Settings
→
Auto-update apps
, and
then select an option.
Applications
42
Managing apps
Uninstalling or disabling apps
On the Apps screen, tap
EDIT
. The icon appears on the apps that you can disable or
uninstall. Select an app and tap
DISABLE
or
OK
. Alternatively, on the Apps screen, tap
Settings
→
Applications
→
Application manager
, select an app, and then tap
DISABLE
or
UNINSTALL
.
•
DISABLE
: Disable selected default apps that cannot be uninstalled from the device.
•
UNINSTALL
: Uninstall downloaded apps.
Enabling apps
On the Apps screen, tap
Settings
→
Applications
→
Application manager
→
→
Disabled
, select an app, and then tap
ENABLE
.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap
ALLOW
on the pop-up window to grant permissions to
the app.
To view your app permission settings, open the Apps screen and tap
Settings
→
Applications
→
Application manager
. Select an app and tap
Permissions
. You can view the
app’s permissions list and change its permissions.
To view or change app permission settings by permission category, open the Apps screen,
tap
Settings
→
Privacy
→
App permissions
. Select an item and tap the switches next to
apps to grant permissions.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
Applications
43
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating contacts manually
1 Tap
Contacts
on the Apps screen.
2 Tap and select a storage location.
3 Enter contact information.
•
: Add an image.
•
/ : Add or delete a contact field.
4 Tap
SAVE
.
Importing contacts
Import contacts from storage services to your device.
1 Tap
Contacts
on the Apps screen.
2 On the contacts list, tap
MORE
→
Settings
→
Import/Export contacts
→
IMPORT
and
select an import option.
Applications
44
Searching for contacts
On the Apps screen, tap
Contacts
.
Use one of the following search methods:
•
Scroll up or down the contacts list.
•
Drag a finger along the index at the left side of the contacts list to scroll through it
quickly.
•
Tap the search field at the top of the contacts list and enter search criteria.
Once a contact is selected, take one of the following actions:
•
: Add to favourite contacts.
•
: Compose an email.
Sharing contacts
You can share contacts with others by using various sharing options.
1 Tap
Contacts
on the Apps screen.
2 Tap
MORE
→
Share
.
3 Tick contacts and tap
SHARE
.
4 Select a sharing method.
Applications
45
Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
Browsing webpages
1 Tap
Samsung
→
Internet
on the Apps screen.
2 Tap the address field.
3 Enter the web address or a keyword, and then tap
Go
.
To view the toolbars, drag your finger downwards slightly on the screen.
Move to the previously visited
page.
Open a new tab.
Close the tab.
Access additional options.
Refresh the current webpage.
Open the homepage.
View your bookmarks, saved
webpages, and recent history.
Applications
46
Using secret mode
In secret mode, you can separately save and manage open tabs, bookmarks, and saved pages.
You can lock secret mode using a password.
Activating secret mode
Tap
MORE
→
Enable Secret mode
. If you are using this feature for the first time, set whether
to use a password for secret mode.
In secret mode, you cannot use some features, such as screen capture.
In secret mode, the device will change the colour of the toolbars.
Changing security settings
You can change your password.
Tap
MORE
→
Settings
→
Privacy
→
Secret mode security
→
Change password
.
Deactivating secret mode
Tap
MORE
→
Disable Secret mode
. Alternatively, close the Internet app.
Email
Setting up email accounts
Set up an email account when opening
Email
for the first time.
1 Tap
Samsung
→
Email
on the Apps screen.
2 Enter the email address and password, and then tap
SIGN IN
.
To manually register a company email account, tap
MANUAL SETUP
.
3 Follow the on-screen instructions to complete the setup.
To set up another email account, tap
MORE
→
Settings
→
Add account
.
If you have more than one email account, you can set one as the default account. Tap
MORE
→
Settings
→
MORE
→
Set default account
.
Applications
47
Sending emails
1 Tap to compose an email.
2 Add recipients and enter an email text.
3 Tap
SEND
to send the mail.
Reading emails
When
Email
is open, the device will automatically retrieve new emails. To manually retrieve
emails, swipe downwards on the screen.
Tap an email on the screen to read it.
If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,
tap
MORE
→
Settings
→
your account name, and then tap the
Sync account
switch
to activate it.
Camera
Introduction
Take photos and record videos using various modes and settings.
Basic shooting
You can take photos or record videos. View your photos and videos in
Gallery
.
Tap
Camera
on the Apps screen.
Camera etiquette
•
Do not take photos or record videos of other people without their permission.
•
Do not take photos or record videos where legally prohibited.
•
Do not take photos or record videos in places where you may violate other people’s
privacy.
Applications
48
Taking photos or recording videos
1 Tap the image on the preview screen where the camera should focus.
2 Tap to take a photo or tap to record a video.
•
Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
•
To adjust the brightness of photos or videos, tap the screen. When the adjustment bar
appears, drag the adjustment bar towards or .
•
To change the focus while recording a video, tap where you want to focus. To focus on
the centre of the screen, tap .
Camera settings
Quick settings
Record a video.
Take a photo.
Switch between the
front and rear
cameras.
Shooting modes
Preview thumbnail
Current mode
On the preview screen, swipe to the right to access the list of shooting modes. Or, swipe to
the left to view photos and videos you have captured.
•
The preview screen may vary depending on the shooting mode and which camera
is being used.
•
The camera automatically shuts off when unused.
•
Make sure that the lens is clean. Otherwise, the device may not work properly in
some modes that require high resolutions.
Applications
49
Launching Camera on the locked screen
To quickly take photos, launch
Camera
on the locked screen.
On the locked screen, drag outside the large circle.
•
This feature may not be available depending on the region or service provider.
•
Some camera features are not available when you launch
Camera
from the locked
screen while the security features are activated.
Customising shooting modes
On the preview screen, tap
MODE
and select a mode.
To view information for each mode, tap
INFO
.
To rearrange modes, tap
MORE
→
Edit
, tap and hold a mode icon, and then drag it to a new
location.
To add mode shortcuts to the Home screen, tap
MORE
→
Add shortcut on home screen
.
Auto mode
Auto mode allows the camera to evaluate the surroundings and determine the ideal mode
for the photo.
On the preview screen, tap
MODE
→
Auto
.
Pro mode
Take photos while manually adjusting various shooting options, such as exposure value and
ISO value.
On the preview screen, tap
MODE
→
Pro
. Select options and customise the settings, and
then tap to take a photo.
•
: Select an appropriate white balance, so images have a true-to-life colour range.
•
: Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos.
•
: Change the exposure value. This determines how much light the camera’s sensor
receives. For low-light situations, use a higher exposure.
Applications
50
Panorama
Take a series of photos horizontally or vertically and then stitch them together to create a
wide scene.
On the preview screen, tap
MODE
→
Panorama
.
To get the best shots using panorama mode, follow these tips:
•
Move the camera slowly in one direction.
•
Keep the image within the frame on the camera’s viewfinder.
•
Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
Continuous shot
Take a series of photos of moving subjects.
On the preview screen, tap
MODE
→
Continuous shot
.
Tap and hold to take several photos continuously.
HDR (Rich tone)
Take photos with rich colours and reproduce details even in bright and dark areas.
On the preview screen, tap
MODE
→
HDR (Rich tone)
.
Without effect With effect
Applications
51
Selfie
Take self-portraits with the front camera.
1 On the preview screen, tap to switch to the front camera for self-portraits.
2 Tap
MODE
→
Selfie
.
3 Face the front camera lens.
4 When the device detects your face, tap the screen to take a photo of yourself.
Alternatively, show your palm to the front camera. After recognising your palm, a
countdown timer will appear. When the time is up, the device will take a photo.
To use various shooting options for the front camera, tap
Settings
→
Shooting methods
(front)
, and then tap the switches to activate them.
Night
Take a photo in low-light conditions, without using the flash.
On the preview screen, tap
MODE
→
Night
.
Beauty face
Take a photo with lightened faces for gentler images.
On the preview screen, tap
MODE
→
Beauty face
.
Sports
Take a photo of fast-moving subjects.
On the preview screen, tap
MODE
→
Sports
.
Sound & shot
Take a photo with sound. The device identifies the photos with in
Gallery
.
On the preview screen, tap
MODE
→
Sound & shot
.
Applications
52
Camera settings
Quick settings
On the preview screen, use the following quick settings.
The available options may vary depending on the shooting mode and which camera
is being used.
•
: Select a filter effect to use when taking photos or recording videos.
•
: Set the device to record sound before or after taking a photo.
•
: Select a metering method. This determines how light values are calculated.
Centre-
weighted
uses the light in the centre portion of the shot to calculate the exposure of
the shot.
Spot
uses the light in a concentrated centre area of the shot to calculate the
exposure of the shot.
Matrix
averages the entire scene.
•
: Select the length of the delay before the camera automatically takes a photo.
•
: Activate or deactivate the flash.
•
: Select a resolution for photos. Using a higher resolution will result in higher quality
photos, but they will take up more memory.
Camera settings
On the preview screen, tap
Settings
.
The available options may vary depending on the shooting mode and which camera
is being used.
•
Video size (rear) / Video size (front)
: Select a resolution for videos. Using a higher
resolution will result in higher quality videos, but they will take up more memory.
•
Save pictures as previewed
: Invert the image to create a mirror-image of the original
scene, when taking photos with the front camera.
•
Full screen view (16:9)
: Set the device to preview photos or videos using the full screen
ratio.
•
Grid lines
: Display viewfinder guides to help composition when selecting subjects.
•
Location tags
: Attach a GPS location tag to the photo.
•
GPS signal strength may decrease in locations where the signal is obstructed, such
as between buildings or in low-lying areas, or in poor weather conditions.
•
Your location may appear on your photos when you upload them to the Internet.
To avoid this, deactivate the location tag setting.
Applications
53
•
Shooting methods (front)
: Select shooting options to use.
•
Review pictures
: Set the device to show photos after capturing them.
•
Storage location
: Select the memory location for storage.
•
Volume keys function
: Set the device to use the Volume key to control the shutter or
zoom function.
•
Reset settings
: Reset the camera settings.
Gallery
Introduction
View and manage photos and videos stored in the device.
Viewing images
1 Tap
Gallery
on the Apps screen.
2 Select an image or a video.
Access additional options.
Add the image to favourites.
Move to the previous screen.
Automatically adjust the
image.
Image and video preview
thumbnails
Share the image with others.
Delete the image.
Modify the image.
To hide or show the menus, tap the screen.
Applications
54
Viewing videos
1 Tap
Gallery
on the Apps screen.
2 Select a video to play. Video files show the icon on the preview thumbnail.
Change screen ratio.
Move the control
panel to the left.
Rewind or
fast-forward by
dragging the bar.
Skip to the previous
video. Tap and hold
to rewind.
Skip to the next
video. Tap and hold
to fast-forward.
Access additional
options.
Display your videos.
Move the control
panel to the right.
Switch to the
pop-up video
player.
Adjust the volume.
Pause and resume
playback.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
Applications
55
Deleting images or videos
Deleting an image or a video
Select an image or a video and tap
Delete
at the bottom of the screen.
Deleting multiple images and videos
1 On the main Gallery screen, tap and hold an image or a video to delete.
2 Tick the images or videos to delete.
3 Tap
DELETE
.
Sharing images or videos
Select an image or a video, tap
Share
at the bottom of the screen, and then select a sharing
method.
S Planner
Introduction
Manage your schedule by entering upcoming events or tasks in your planner.
Creating events
1 Tap
S Planner
on the Apps screen.
2 Tap or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap .
3 Enter event details.
Applications
56
Select a calendar to use or
sync with.
Attach a map showing the
location of the event.
Enter the location of the
event.
Enter a title.
Set a start and end date for
the event.
Add more details.
Set an alarm.
4 Tap
SAVE
to save the event.
Creating tasks
1 Tap
S Planner
on the Apps screen.
2 Tap
TASKS
.
3 Enter task details and tap
TODAY
or
TOMORROW
to set a due date.
To add more details, tap .
4 Tap
SAVE
to save the task.
Syncing events and tasks with your accounts
On the Apps screen, tap
Settings
→
Accounts
, select an account service, and then tap the
Sync Calendar
switch to sync events and tasks with the account.
To add accounts to sync with, open the Apps screen and tap
S Planner
→
MORE
→
Manage
calendars
→
Add account
. Then, select an account to sync with and sign in. When an
account is added, it will appear on the list.
Applications
57
My Files
Access and manage various files stored in the device.
On the Apps screen, tap
My Files
.
View files by category or view files stored in the device.
To check the status of used and available memory, tap
STORAGE USAGE
.
To search for files or folders, tap
SEARCH
.
Memo
Create memos and organise them by category.
On the Apps screen, tap
Memo
.
Composing memos
Tap on the memos list and enter a memo. While composing a memo, use the following
options:
•
Category
: Create or set a category.
•
Tasks
: Add tick boxes at the beginning of each row to create a list of tasks.
•
Image
: Insert images.
•
Drawing
: Write or draw memos to insert. You can select pen thickness and colour.
•
Voice
: Make a voice recording to insert.
To save the memo, tap
SAVE
.
To edit a memo, tap a memo, and then tap the content of the memo.
Searching for memos
Tap
SEARCH
on the memos list and enter a keyword to search for memos that include the
keyword.
Applications
58
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
ALARM
On the Apps screen, tap
Samsung
→
Clock
→
ALARM
.
Setting alarms
Set an alarm time and tap
SAVE
.
To open the keypad to enter an alarm time, tap the time input field.
To set an alarm with various alarm options, tap
OPTIONS
, set alarm options, and then tap
SAVE
.
To activate or deactivate alarms, tap the clock icon next to the alarm in the alarms list.
Stopping alarms
Tap
DISMISS
to stop an alarm. If you have previously enabled the snooze option, tap
SNOOZE
to repeat the alarm after a specified length of time.
Deleting alarms
Tap on an alarm in the list of alarms.
WORLD CLOCK
On the Apps screen, tap
Samsung
→
Clock
→
WORLD CLOCK
.
Creating clocks
Enter a city name or select a city from the globe, and then tap .
Deleting clocks
Tap on a clock.
Applications
59
STOPWATCH
1 On the Apps screen, tap
Samsung
→
Clock
→
STOPWATCH
.
2 Tap
START
to time an event.
To record lap times while timing an event, tap
LAP
.
3 Tap
STOP
to stop timing.
To restart the timing, tap
RESUME
.
To clear lap times, tap
RESET
.
TIMER
1 On the Apps screen, tap
Samsung
→
Clock
→
TIMER
.
2 Set the duration, and then tap
START
.
To open the keypad to enter the duration, tap the duration input field.
3 Tap
DISMISS
when the timer goes off.
Calculator
Perform simple or complex calculations.
Tap
Samsung
→
Calculator
on the Apps screen.
You can see the calculation history at the upper part of the screen.
To clear the history, tap
CLEAR HISTORY
.
Applications
60
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps. Refer to Accounts for more information.
To view more app information, access each app’s help menu.
Some apps may not be available or may be labelled differently depending on the
region or service provider.
Chrome
Search for information and browse webpages.
Gmail
Send or receive emails via the Google Mail service.
Maps
Find your location on the map, search for locations, and view location information for various
places.
Play Music
Discover, listen to, and share music on your device.
Play Movies & TV
Download videos to watch from
Play Store
.
Drive
Store your content on the cloud, access it from anywhere, and share it with others.
YouTube
Watch or create videos and share them with others.
Applications
61
Photos
Search for, manage, and edit all your photos and videos from various sources in one place.
Hangouts
Chat with your friends individually or in groups and use images, emoticons, and video calls
while you are chatting.
Google
Search quickly for items on the Internet or your device.
62
Settings
Introduction
Customise settings for functions and apps. You can make your device more personalised by
configuring various setting options.
On the Apps screen, tap
Settings
.
To search for settings by entering keywords, tap
SEARCH
.
Wi-Fi
Connecting to a Wi-Fi network
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
•
Your device uses a non-harmonised frequency and is intended for use in all
European countries. The WLAN can be operated in the EU without restriction
indoors, but cannot be operated outdoors.
•
Turn off Wi-Fi to save the battery when not in use.
1 On the Settings screen, tap
Wi-Fi
, and then tap the switch to activate it.
2 Select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon.
3 Tap
CONNECT
.
•
Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device connecting to the network automatically, select it from the list of networks
and tap
FORGET
.
•
If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
Settings
63
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1 On the Settings screen, tap
Wi-Fi
, and then tap the switch to activate it.
2 Tap
Wi-Fi Direct
.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
3 Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct connection
request.
Sending and receiving data
You can share data, such as contacts or media files, with other devices. The following actions
are an example of sending an image to another device.
1 Tap
Gallery
on the Apps screen.
2 Select an image.
3 Tap
Share
→
Wi-Fi Direct
and select a device to transfer the image to.
4 Accept the Wi-Fi Direct connection request on the other device.
If the devices are already connected, the image will be sent to the other device without
the connection request procedure.
Settings
64
Ending the device connection
1 Tap
Wi-Fi
on the Settings screen.
2 Tap
Wi-Fi Direct
.
The device displays the connected devices in the list.
3 Tap the device name to disconnect the devices.
Bluetooth
Introduction
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
•
Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
•
Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
•
Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
•
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes).
Samsung is not responsible for the repercussion of illegal use of the Bluetooth
feature.
Settings
65
Pairing with other Bluetooth devices
1 On the Settings screen, tap
Bluetooth
, and then tap the switch to activate it.
The detected devices are listed.
2 Select a device to pair with.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
3 Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth connection
request.
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
1 Tap
Gallery
on the Apps screen.
2 Select an image.
3 Tap
Share
→
Bluetooth
, and then select a device to transfer the image to.
If your device has paired with the device before, tap the device name without confirming
the auto-generated passkey.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
4 Accept the Bluetooth connection request on the other device.
Settings
66
Unpairing Bluetooth devices
1 Tap
Bluetooth
on the Settings screen.
The device displays the paired devices in the list.
2 Tap next to the device name to unpair.
3 Tap
Unpair
.
Flight mode
This disables all wireless functions on your device. You can use only non-network services.
On the Settings screen, tap
Flight mode
.
Make sure the device is turned off during takeoff and landing. After takeoff, you can
use the device in flight mode if allowed by aircraft personnel.
Data usage
Keep track of your data usage amount.
On the Settings screen, tap
Data usage
.
More connection settings
Options
Customise settings to control other features.
On the Settings screen, tap
More connection settings
.
•
Nearby device scanning
: Set the device to scan for nearby devices to connect to.
•
Printing
: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
•
VPN
: Set up and connect to virtual private networks (VPNs).
Settings
67
•
Ethernet
: The Ethernet option is available when an Ethernet adaptor is connected to the
device. Use this option to activate the Ethernet feature and configure network settings.
•
Screen Sharing
: Share the screens of your devices with other devices when using Smart
View or Screen Mirroring feature.
Ensure that Smart View or Screen Mirroring feature is supported on other devices.
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
1 On the Settings screen, tap
More connection settings
→
Printing
→
Download plug-in
.
2 Search for a printer plug-in in
Play Store
.
3 Select a printer plug-in and install it.
4 Select the printer plug-in and tap the switch to activate it.
The device searches for printers that are connected to the same Wi-Fi network as your
device.
To add printers manually, tap
MORE
→
Add printer
→
ADD PRINTER
.
To change print settings, tap
MORE
→
Printing settings
.
Printing content
While viewing content, such as images or documents, tap
Share
→
Print
→
→
All
printers
, and then select a printer.
Settings
68
Smart Manager
Introduction
The Smart manager provides an overview of the status of your device’s battery, storage, RAM,
and system security. You can also automatically optimise the device with one tap of your
finger.
Using the quick optimisation feature
On the Settings screen, tap
Smart Manager
→
CLEAN ALL
.
The quick optimisation feature improves device performance through the following actions.
•
Clearing some memory.
•
Deleting unnecessary files and closing apps running in the background.
•
Scanning for malware.
Settings
69
Battery
On the Settings screen, tap
Smart Manager
→
Battery
.
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
•
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
•
You cannot receive notifications from apps that use power saving mode.
Managing the battery
To save battery power by setting whether to optimise the battery usage for each app, tap
DETAILS
for the app power saving and tap the switch to activate it.
Storage
Check the status of the used and available memory.
On the Settings screen, tap
Smart Manager
→
Storage
.
Managing the memory
To delete residual files, such as cache, tap
DELETE
. To delete files or uninstall apps that you
do not use any more, tap
DETAILS
for the user data and select a category. Then, tick items to
select and tap
DELETE
.
RAM
On the Settings screen, tap
Smart Manager
→
RAM
.
To speed up your device by reducing the amount of RAM you are using, tap
END ALL
to close
all background apps.
Device security
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap
Smart Manager
→
Device security
.
Settings
70
Applications
Manage the device’s apps and change their settings.
On the Settings screen, tap
Applications
.
•
Application manager
: View and manage the apps on your device.
•
Default applications
: Select a default setting for using apps.
•
Application settings
: Customise the settings for each app.
Sound
Change settings for various sounds on the device.
On the Settings screen, tap
Sound
.
•
Sound mode
: Set the device to use sound mode or silent mode.
•
Volume
: Adjust the volume level for music and videos, system sounds, and notifications.
•
Notification sounds
: Select a default notification sound. You can also change the
notification settings for each app.
•
Touch sounds
: Set the device to sound when you select an app or option on the
touchscreen.
•
Screen lock sounds
: Set the device to sound when you lock or unlock the touchscreen.
•
Charging sounds
: Set the device to sound when it is connected to a charger.
•
Keyboard sound
: Set the device to sound when a key is touched.
•
Sound quality and effects
: Configure additional sound settings.
Settings
71
Notifications
Change the notification settings for each app.
On the Settings screen, tap
Notifications
.
To customise notification settings, tap
ADVANCED
and select an app.
•
Allow notifications
: Allow notifications from the selected app.
•
Set as priority
: Display notifications at the top of the notification panel and include them
in the allowed list when
Do not disturb
is activated.
•
Previews in pop-ups
: Display notification previews in pop-up windows.
•
Hide on lock screen
: Hide notifications from the selected app when the device is locked.
•
Hide content on lock screen
: Hide the content of notifications from the selected app
when the device is locked.
•
More settings
: Customise additional notification settings for the selected app.
Do not disturb
Set the device to mute notification sounds, except for allowed exceptions.
On the Settings screen, tap
Do not disturb
.
•
Enable now
: Activate Do not disturb mode immediately.
•
Enable as scheduled
: Activate Do not disturb mode at preset times. You can select days
and set the start and end times.
•
Allow exceptions
: Customise the settings for allowed exceptions.
Settings
72
Display
Change the display settings.
On the Settings screen, tap
Display
.
•
Brightness
: Adjust the brightness of the display.
•
Font
: Change the font size and type.
•
Icon backgrounds
: Set whether to display shaded backgrounds to make icons stand out.
•
Screen timeout
: Set the length of time the device waits before turning off the display’s
backlight.
•
Smart stay
: Set the device to prevent the display backlight from turning off while you are
looking at the display.
•
Screensaver
: Set the device to launch a screensaver when the device is charging or
connected to a dock.
Advanced features
Activate advanced features and change the settings that control them.
On the Settings screen, tap
Advanced features
.
Excessive shaking or impact to the device may cause unintended input for some
features.
•
Pop-up view gesture
: Set the device to view the app screen in the pop-up view. Refer to
Pop-up view for more information.
•
Smart capture
: Set the device to capture content that continues across multiple screens,
and crop and share the screenshot immediately. Refer to Smart capture for more
information.
•
Palm swipe to capture
: Set the device to capture a screenshot when you swipe your
hand to the left or right across the screen. You can view the captured images in
Gallery
.
It is not possible to capture a screenshot while using some apps and features.
•
Easy mute
: Set the device to mute alarms by using palm motions.
Settings
73
Users
Set up additional user accounts for other users to use the device with personalised settings,
such as email accounts, wallpaper preferences, and more. Following types of user accounts
are available:
•
Owner
: The owner account is created only when setting up the device for the first
time, and cannot be created more than one. This account has full control of the device
including user account management. You can add or delete user accounts only when
using this account.
•
Guest
: This account allows guests to access the device. Information and data used during
a guest session is temporarily stored. Each time you use this account, you are asked
whether to continue the previous guest session or reset it.
•
User
: This account allows users to access their own apps and content, and customise the
device settings that affect all accounts.
•
User (restricted profile)
: A restricted account can only access the apps and content
allowed by the owner account, and cannot use the services that require logging in.
Adding users
1 On the Settings screen, tap
Users
.
2 Tap
Add user or profile
→
User
→
OK
→
SET UP NOW
.
The device will switch to a new user account and the default locked screen will appear on
the screen.
3 Unlock the device and follow the on-screen instructions to complete the account setup.
Adding restricted profiles
1 On the Settings screen, tap
Users
.
2 Tap
Add user or profile
→
User (restricted profile)
.
If you are not using a secure screen lock method with the owner account, follow the on-
screen instructions to set one up.
3 Select the apps and content that restricted users are allowed to access.
Settings
74
Switching users
Tap the user account icon at the top of the locked screen or the notification panel, and then
select an account to switch to.
Locked screen Notification panel
Managing users
When using the owner account, you can delete accounts or change the settings for restricted
accounts.
To delete a user account, tap next to an account to delete it.
To change the settings for a restricted account, tap next to an account. You can delete the
account by tapping .
Wallpaper
Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap
Wallpaper
.
Home screen
Customise the Home screen by adding, deleting, or rearranging Home screen panels, and
more.
Refer to Home screen options for more information.
On the Settings screen, tap
Home screen
.
Settings
75
Lock screen and security
Change the settings for securing the device.
On the Settings screen, tap
Lock screen and security
.
The available options may vary depending on the screen lock method selected.
•
Screen lock type
: Change the screen lock method.
•
Info and app shortcuts
: Change settings for the items displayed on the locked screen.
•
Notifications on lock screen
: Set whether or not to show notification content on the
locked screen and select which notifications to display.
•
Secure lock settings
: Change screen lock settings for the selected lock method.
•
Find My Mobile
: Activate or deactivate the Find My Mobile feature. Access the Find my
mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
•
Unknown sources
: Set the device to allow the installation of apps from unknown
sources.
•
Secure startup
: Your device’s data is encrypted to prevent others from accessing it if
the device is lost or stolen. To use your encrypted device, you must decrypt the device’s
data every time you turn on the device. You can set whether your device’s data will be
decrypted automatically or whether an unlock code is required. It is not possible to back
up or restore data when it is encrypted. If you enter the unlock code incorrectly several
times in a row and reach the attempt limit, your device will perform a factory data reset.
•
Encrypt SD card
: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the device
will not be able to read your encrypted files. Disable this setting before resetting the
device.
•
Other security settings
: Configure additional security settings.
Settings
76
Privacy
Options
Change the settings for maintaining your privacy.
On the Settings screen, tap
Privacy
.
•
Location
: Change settings for location information permissions.
•
App permissions
: View the list of features and apps that have permission to use them.
You can also edit the permission settings. Refer to Setting app permissions for more
information.
•
Private mode
: Activate private mode to prevent others from accessing your personal
content. Refer to Private mode for more information.
•
Report diagnostic info
: Set the device to automatically send the device’s diagnostic and
usage information to Samsung.
Private mode
Hide personal content in your device to prevent others from accessing it.
Activating private mode
1 On the Settings screen, tap
Privacy
→
Private mode
, and then tap the switch to activate
it.
If you are activating private mode for the first time, follow the on-screen instructions to
set up a private mode access code.
2 Follow the on-screen instructions to enter the preset private mode access code.
Private mode is activated and the icon appears on the status bar.
You can view and access the hidden items only when private mode is activated. To
hide items stored in the private folder, deactivate private mode.
Settings
77
Hiding content
1 On the Apps screen, launch an app to hide items.
2 Select an item and tap
MORE
→
Move to Private
.
If private mode is not activated, follow the on-screen instructions to enter the preset
private mode access code.
The selected items will be moved to the private folder.
Viewing hidden content
You can view hidden items only when private mode is activated.
1 On the Settings screen, tap
Privacy
→
Private mode
, and then tap the switch to activate
it.
2 Follow the on-screen instructions to enter the preset private mode access code.
3 On the Apps screen, tap
My Files
→
Private
.
Items moved to the private folder will appear on the screen.
Unhiding content
1 In the private folder, tap and hold an item to, and then tick items to unhide.
2 Tap
MORE
→
Remove from Private
.
3 Select a folder to move the items to, and then tap
DONE
.
The items will be moved to the selected folder.
Settings
78
Automatically deactivating private mode
You can set the device to automatically deactivate private mode each time the screen turns
off.
1 On the Settings screen, tap
Privacy
→
Private mode
, and then tap the switch to activate
it.
2 Follow the on-screen instructions to enter the preset private mode access code.
3 Tap the
Auto disable
switch to activate it.
When the
Auto disable
option is enabled, the device will fail to transfer files to the
private folder if the screen turns off during transfer.
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap
Accessibility
.
•
Vision
: Customise the settings to improve accessibility for visually impaired users.
•
Hearing
: Customise the settings to improve accessibility for users with hearing
impairment.
•
Dexterity and interaction
: Customise the settings to improve accessibility for users who
have reduced dexterity.
•
Direction lock
: Change the directional combination settings for unlocking the screen.
•
Direct access
: Set the device to open selected accessibility menus when you press the
Home key three times quickly.
•
Notification reminder
: Set the device to alert you to notifications that you have not
checked at the interval.
•
Single tap mode
: Set the device to control notifications by tapping the button instead of
dragging it.
•
Manage accessibility
: Export or import the accessibility settings to share them with
other devices.
•
Services
: View accessibility services installed on the device.
Settings
79
Accounts
Add your Samsung and Google accounts, or other accounts, to sync with.
Adding accounts
Some apps used on your device require a registered account. Create accounts to have the
best experience with your device.
1 On the Settings screen, tap
Accounts
→
Add account
.
2 Select an account service.
3 Follow the on-screen instructions to complete the account setup.
To sync content with your accounts, select an account and select items to sync.
Registering Samsung accounts
You need a Samsung account when using some Samsung apps. You can back up or restore
data saved in the device to your Samsung account. Register your Samsung account to the
device to conveniently use Samsung services.
1 On the Settings screen, tap
Accounts
→
Add account
.
2 Tap
Samsung account
.
3 Follow the on-screen instructions to complete the account setup.
Once your Samsung account has been registered, you can use apps requiring your Samsung
account without the sign in procedure.
Removing accounts
On the Settings screen, tap
Accounts
, select an account name, select the account to remove,
and then tap
MORE
→
Remove account
.
Settings
80
Google
Configure settings for some features provided by Google.
On the Settings screen, tap
Google
.
Backup and reset
Change the settings for managing settings and data.
On the Settings screen, tap
Backup and reset
.
•
Back up my data
: Back up your personal information and app data to the Samsung
server. You can also set the device to automatically back up data.
•
Restore
: Restore previously backed up personal information and app data from your
Samsung account.
•
Back up my data
: Set the device to back up settings and app data to the Google server.
•
Backup account
: Set up or edit your Google backup account.
•
Automatic restore
: Set the device to automatically restore settings and app data from
the Google server when apps are reinstalled.
•
Auto restart
: Set the device to restart itself at preset times for optimal performance.
•
Reset settings
: Return the device’s settings to the factory default settings without
deleting data.
•
Reset network settings
: Return the network connection settings to the factory default
settings.
•
Factory data reset
: Reset settings to the factory default values and delete all data.
Language and input
Select device languages and change settings, such as keyboards and voice input types. Some
options may not be available depending on the selected language.
On the Settings screen, tap
Language and input
.
•
Language
: Select a display language for all menus and apps.
•
Default keyboard
: Select a default keyboard type for text input.
•
Samsung keyboard
: Change the Samsung keyboard settings.
Settings
81
•
Google voice typing
: Change the voice input settings.
•
Text-to-speech
: Change the text-to-speech settings.
•
Pointer speed
: Adjust the pointer speed for the mouse or trackpad connected to your
device.
Battery
View battery power information and change power saving options.
On the Settings screen, tap
Battery
.
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
•
Power saving mode
: Activate power-saving mode and change the settings for power-
saving mode. Refer to Power saving mode for more information.
•
Ultra power saving mode
: Extend standby time and reduce battery consumption by
displaying a simpler layout and allowing limited access to an app. Refer to Ultra power
saving mode for more information.
•
Display battery percentage
: Set the device to display the remaining battery life.
Storage
View memory information for your device.
On the Settings screen, tap
Storage
.
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the memory.
The available capacity may change when you update the device.
Settings
82
Accessories
Change the accessory settings.
On the Settings screen, tap
Accessories
.
•
Automatic unlock
: Set the device to unlock automatically when the cover is flipped
open. You can use this feature only for some screen lock methods.
Date and time
Access and alter the following settings to control how the device displays the time and date.
On the Settings screen, tap
Date and time
.
If the battery remains fully discharged or removed from the device, the time and date
is reset.
•
Automatic date and time
: Automatically update the time and date when moving across
time zones. When this feature is deactivated, you can manually set the date and time.
•
Select time zone
: Set the home time zone.
•
Use 24-hour format
: Display time in 24-hour format.
User manual
View help information to learn how to use the device and apps or configure important
settings.
On the Settings screen, tap
User manual
.
About device
Access device information, edit the device name, or update device software.
On the Settings screen, tap
About device
.
83
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
•
Password: When the device lock feature is enabled, you must enter the password you set
for the device.
•
PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
•
PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
•
PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
•
When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
•
You cannot access some options without a subscription. For more information, contact
your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
Appendix
84
The touchscreen responds slowly or improperly
•
If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
•
If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
•
The touchscreen may malfunction in humid conditions or when exposed to water.
•
Restart your device to clear any temporary software bugs.
•
Ensure that your device software is updated to the latest version.
•
If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
On the Apps screen, tap
Settings
→
Backup and reset
→
Factory data reset
→
RESET
DEVICE
→
ERASE EVERYTHING
. Before performing the factory data reset, remember to
make backup copies of all important data stored in the device.
Appendix
85
The Internet is often disconnected
•
Ensure that you are not blocking the device’s internal antenna.
•
When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
•
When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery icon is empty
Your battery is low. Charge the battery.
The battery does not charge properly (For Samsung-approved
chargers)
•
Ensure that the charger is connected properly.
•
Visit a Samsung Service Centre and have the battery replaced.
The battery depletes faster than when first purchased
•
When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
•
Battery consumption increases when you use messaging features or some apps, such as
games or the Internet.
•
The battery is consumable and the useful charge will get shorter over time.
Your device is hot to the touch
When you use apps that require more power or use apps on your device for an extended
period of time, your device may feel hot to the touch. This is normal and should not affect
your device’s lifespan or performance. If the device overheats or feels hot for a prolonged
period, do not use it for a while. If the device continues to overheat, contact a Samsung
Service Centre.
Appendix
86
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
•
Charge the battery.
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
•
The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
•
If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
•
Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com.
•
Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
•
Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Appendix
87
Another Bluetooth device is not located
•
Ensure that the Bluetooth wireless feature is activated on your device.
•
Ensure that the Bluetooth wireless feature is activated on the device you wish to connect
to.
•
Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung Service Centre.
A connection is not established when you connect the device to a
computer
•
Ensure that the USB cable you are using is compatible with your device.
•
Ensure that you have the proper driver installed and updated on your computer.
•
If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
Appendix
88
A small gap appears around the outside of the device case
•
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
•
Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the Smart manager or manually delete unused
apps or files to free up storage space.
Removing the battery
•
To remove the battery, you must visit an authorised service centre with the provided
instructions.
•
For your safety, you must not attempt to remove the battery. If the battery is not
properly removed, it may lead to damage to the battery and device, cause personal
injury, and/or result in the device being unsafe.
•
Samsung does not accept liability for any damage or loss (whether in contract or tort,
including negligence) which may arise from failure to precisely follow these warnings and
instructions, other than death or personal injury caused by Samsung’s negligence.
1 Remove the memory card from the device.
2 Separate the front panel from the main device.
3 Disconnect the battery connector and remove the battery.
Copyright
Copyright © 2016 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.
Trademarks
•
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
•
Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
•
Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are
registered trademarks of the Wi-Fi Alliance.
•
All other trademarks and copyrights are the property of their respective owners.