Table of Contents
- Before Using the Product
- Preparations
- Connecting and using devices
- Multiple Display Control
- Player feature
- Screen Adjustment
- OnScreen Display
- Network
- System
- Support
- Troubleshooting Guide
- Specifications
- Appendix
Samsung SNOW-1810U User Manual
Displayed below is the user manual for SNOW-1810U by Samsung which is a product in the Thin Clients category. This manual has pages.
Related Manuals
User Manual
© Samsung Electronics
Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than Samsung Electronics are
property of their respective owners.
SNOW-1810U
The colour and the appearance may differ depending on the product, and the content in the
manual is subject to change without prior notice to improve the performance.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
Table of contents
Before Using the Product
Safety Precautions 6
Safety symbols 6
Electricity and Safety 7
Installation 8
Operation 8
Cleaning 10
Preparations
Checking the Components 11
Parts 12
Front Side 12
Reverse Side 13
Interface Gender Card (I/G Card) 14
Remote Control 15
Prior to Installation 17
Precautions for installation 17
Installing S-Box on Rack Case 17
Connecting and using devices
Before Connecting 18
Pre-connection Checkpoints 18
Connecting to a PC 18
Connection Using an HDMI Cable 18
Connection Using an HDMI-DVI Cable 19
Connection Using an DP Cable 19
Connecting to a Video Device 20
Connection Using an HDMI-DVI Cable 20
Connection Using an HDMI Cable 20
Connecting the LAN Cable 21
Changing the Input source 22
Source 22
Web Browser 23
Multiple Display Control
Cable Connection 25
RS232C Cable 25
LAN Cable 26
Connection 28
Control Codes 29
Using LED Signage Manager 32
Installing / Uninstalling the software 32
Player feature
Player 33
Viewing content 33
When content is running 34
Available menu 34
File Formats Compatible with Player 35
Schedule 39
Clone Product 40
ID Settings 41
Device ID 41
PC Connection Cable 41
Video Wall 42
Video Wall 42
Horizontal x Vertical 42
Screen Position 43
Format 43
Network Status 44
Picture Mode 45
On/Off Timer 46
On Timer 46
Off Timer 47
Holiday Management 47
Ticker 48
URL Launcher 49
URL Launcher Settings 50
2
Table of contents
Screen Adjustment
Picture Mode 51
Brightness / Contrast / Sharpness 52
Colour Temperature 53
Advanced Settings 54
Picture Enhancer 54
Colour 54
Tint (G/R) 54
White Balance 55
Gamma 55
Contrast Enhancer 55
Black Tone 55
Flesh Tone 56
RGB Only Mode 56
Colour Space Settings 56
Input Signal Plus 56
LED Picture Size 57
Output Resolution 57
LED Picture Size 57
Resolution 57
Fit to screen 58
LED HDR 59
Inverse Tone Mapping 59
Dynamic Peaking 59
Colour Mapping 59
Picture Options 60
Colour Tone 60
Digital Clean View 60
HDMI Black Level 60
Film Mode 60
Auto Motion Plus Settings 61
Apply Picture Settings 62
Reset Picture 62
OnScreen Display
Screen Protection 63
Auto Protection Time 63
Message Display 64
Source Info 64
No Signal Message 64
MDC Message 64
Download Status Message 64
Language 65
Menu Size 65
Reset OnScreen Display 66
Network
Network Status 67
Open Network Settings 67
Network Settings (Wired) 68
IPv6 70
IPv6 Status 70
Server Network Settings 70
Connect to server 70
MagicInfo Mode 70
Server Access 70
FTP Mode 71
Proxy server 71
Device Name 71
3
Table of contents
System
Accessibility 72
High Contrast 72
Enlarge 72
Start Setup 73
Time 74
Clock Set 74
NTP Settings 74
DST 74
Power On Delay 74
Auto Source Switching 75
Auto Source Switching 75
Primary Source Recovery 75
Primary Source 75
Secondary Source 75
Power Control 76
Auto Power On 76
Max. Power Saving 76
Standby Control 76
Network Standby 77
Power Button 77
Eco Solution 78
Eco Sensor 78
No Signal Power Off 78
Auto Power Off 78
Fan and Temperature 79
Fan Control 79
Temperature Control 79
Play via 80
Change PIN 80
Security 81
Safety Lock On 81
Button Lock 81
USB Auto Play Lock 82
Remote Management 82
Secured Protocol 82
Network Port 82
USB Port 82
General 83
Smart Security 83
Anynet+ (HDMI-CEC) 83
HDMI Hot Plug 85
Custom Logo 85
Game Mode 86
Empty Storage 86
Audio Delay 86
Digital Output Audio Format 86
Reset System 87
Support
Software Update 88
Update Now 88
Contact Samsung 88
Terms & Conditions 88
Reset All 88
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Centre 89
Testing the Product 89
Checking the Resolution and Frequency 89
Check the followings. 90
4
6
Before Using the Product
Chapter 01
Safety Precautions
The following safety instructions are to ensure your personal safety and prevent property
damage. Please read the following to ensure the proper use of the product.
Safety symbols
Symbol Name Meaning
Warning
A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions
are not followed.
Prohibition
Do NOT attempt.
Instruction
Follow directions.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE
ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high
voltage is present inside. It is
dangerous to make any kind of
contact with any internal part of this
product.
AC voltage: Rated voltage marked
with this symbol is AC voltage.
This symbol indicates that this
product has included important
literature concerning operation and
maintenance.
DC voltage: Rated voltage marked
with this symbol is DC voltage.
Class II product: This symbol indicates
that a safety connection to electrical
earth (ground) is not required. If this
symbol is not present on a product
with a mains lead, the product
MUST have a reliable connection to
protective earth (ground).
Caution. Consult instructions for use:
This symbol instructs the user to
consult the user manual for further
safety related information.
7
Electricity and Safety
"The following images are for reference only. Real-life situations may differ from what is
shown in the images.
Warning
Do not touch the power plug with wet hands.
Otherwise, an electric shock may result.
Do not bend or pull the power cable with force. Be careful not to
leave the power cable under a heavy object.
Product failure, an electric shock or fire may result from a damaged
cable.
Do not connect multiple products to a single power socket.
Overheated power sockets may cause a fire.
Insert the power plug all the way in so it is not loose.
An unsecure connection may cause a fire.
Clean any dust around the pins of the power plug or the power socket with a dry cloth.
A fire may result.
Connect the power plug to a grounded power socket. (Except for devices that do not
provide grounding)
An electric shock or injury may result.
Do not use a damaged power plug or a loose power socket.
An electric shock or fire may result.
Caution
Hold the plug when disconnecting the power cable from the power
socket.
An electric shock or fire may result.
When connecting the power plug to the port, be sure to connect it
completely.
If the power plug is not completely connected to the port, the plug
may be unexpectedly disconnected, or there is a risk of overheating
due to overcurrent, leading to safety accidents.
Only use the power cable provided with your product by Samsung. Do not use the
power cable with other products.
An electric shock or fire may result.
Keep the power socket where the power cord is connected unobstructed.
When a problem occurs with the product, the power cord must be unplugged to
completely cut off power to the product. The power is not completely cut off by using
only the Power button on the body of the product.
Do not disconnect the power cable while the product is being used.
The product may become damaged by an electric shock.
8
Installation
Warning
Before moving the product, turn off the power switch and disconnect the power cable
and all other connected cables.
Damage to the cable may cause a fire or electric shock.
When installing the product, keep it at a distance from the wall so that it is well
ventilated.
An increased internal temperature may cause a fire.
If the product is installed in an unusual location, the surrounding environment may
cause a serious quality problem. Therefore, be sure to contact Samsung Customer
Service Centre before installation.
(Places where many fine dusts are generated, places where chemicals are used,
places with too high or low temperatures, places with a lot of moisture or water,
transportation equipment such as vehicles, airports and stations used continuously
for a long time, and more)
Do not install the product in a poorly ventilated space such as bookcase or closet.
An increased internal temperature may cause a fire.
Keep the plastic packaging out of the reach of children.
Children's misuse of the plastic packaging may cause suffocation.
Do not install the power cable (DC power supply) and the product near head sources.
(Candles, mosquito repellents, cigarettes, sprays, heating devices, places exposed to
direct sunlight, and more)
Operation
Warning
If the product generates a strange noise, a burning smell, or smoke, unplug the power
plug immediately and contact your Samsung Customer Service Centre.
An electric shock or fire may result.
If a gas leakage is found, do not touch the product or the power plug, and ventilate the
room immediately.
Sparks can cause an explosion or fire.
Keep the remote control batteries and the small accessories out of the reach of
children. Ensure children do not swallow any of them.
If children have had the battery in their mouths, consult your doctor immediately.
If the product is dropped or its appearance is damaged, turn off the power switch and
disconnect the power cord. Then contact Samsung Customer Service Centre.
Continued use can result in an electric shock or a fire.
Do not move the product by pulling the power cord or any cable.
Product failure, an electric shock or fire may result from a damaged cable.
Ensure the vents are not blocked by tablecloths or curtains.
An increased internal temperature may cause a fire.
Do not apply an impact to the product.
The screen display may be damaged.
An electric shock or fire may result.
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn
easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).
If foreign substances enter the product, be sure to power off the product and
disconnect the power cord. Then contact Samsung Customer Service Centre.
Product failure, an electric shock or fire may result.
9
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on
top of the product.
If foreign substances such as water enter the product, be sure to disconnect the
power cord. Then contact Samsung Customer Service Centre.
Product failure, an electric shock or fire may result.
During a lightning or thunderstorm, power off the product and disconnect the power
cord.
An electric shock or fire may result.
While the power plug is plugged into a power socket, do not insert a chopstick or
other conductor into a remaining power socket. Also, after disconnecting the power
plug from the power socket, do not touch the pins of the plug immediately.
Otherwise, an electric shock may result.
There is a high voltage inside the product. Never disassemble, repair or modify the
product yourself.
Contact Samsung Customer Service Centre for repairs.
An electric shock or fire may result.
Do not use humidifiers or stoves around the product.
An electric shock or fire may result.
Caution
Insert each battery so that its polarity (+, –) is correct.
If the polarity is not correct, the battery may rupture or the internal fluid may leak,
causing contamination and damage to the surroundings, fire, or personal injury.
When you do not use the product for a long time due to vacation or other reason,
disconnect the power cord from the power socket.
Dust accumulation combined with heat can cause a fire, electric shock or electric
leakage.
The batteries (and rechargeable batteries) are not ordinary refuse and must be
returned for recycling purposes. The customer is responsible for returning the used or
rechargeable batteries for recycling.
The customer can return used or rechargeable batteries to a nearby public recycling
centre or to a store selling the same type of the battery or rechargeable battery.
Do not use or keep combustible spray or an inflammable substance near the product.
An explosion or fire may result.
Do not place heavy objects on the product.
Product failure or personal injury may result.
Use only the specified standardised batteries, and do not use a new battery and a used
battery at the same time.
Otherwise, the batteries may be damaged or cause fire, personal injury or damage due
to a leakage of the internal liquid.
Do not lift or move the product when it is in operation.
10
Cleaning
Warning
Do not spray water or cleaner directly on the product.
The product’s surface may be damaged, or the markings may be erased.
An electric shock or fire may result.
Caution
When cleaning, be sure to disconnect the power plug and wipe gently with a soft and
dry cloth such as superfine fibers or cotton flannels to prevent scratches.
The product's surface may be damaged, or the markings may be erased.
Only use a soft cloth (e.g. microfiber, flannel) on the surface of the product to avoid
scratches.
The product's surface or the screen display can be easily scratched with foreign
substances.
Do not apply chemicals containing alcohol, solvent, or surfactant such as wax,
benzene, thinner, pesticide, air freshener, lubricant, or cleaner to the product.
The product's exterior may be discoloured or cracked, the surface of the panel may be
peeled off, or the markings may be erased.
11
Preparations
Chapter 02
"Contact the vendor where you
purchased the product if any
components are missing.
"The appearance of the components
may differ from the images shown.
"The RS232C adapter can be used to
connect using the D-SUB(9-pin) to
Stereo type RS232C cable.
Checking the Components
Simple User Guide
Warranty card
(Not available in some
locations)
Power cord
Batteries (AAA x 2)
(Not available in some
locations)
Remote Control
RS232C(IN) adapter AC/DC adapter OCM cable External IR cable External ambient light
sensor
Rack case mounting
bracket x 2 Screw (M4 x L8) x 4 Screw (M5 x L12) x 4
12
Parts
Front Side
"The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
HDBT LAN
1234
Parts Description
HDBT 4, HDBT 3, HDBT 2,
HDBT 1
View the input HDBT source status.
4 : HDBT 4 / 3 : HDBT 3 / 2 : HDBT 2 / 1 : HDBT 1
LAN
View the input LAN source status.
SOURCE
View the input source status.
RED : HDMI 1 / GREEN : HDMI 2 / BLUE : DISPLAY PORT
Parts Description
POWER
View the power status.
RED : OFF / GREEN : ON / BLINKING : STANDBY
«
Turn the product on or off.
IR
Connects to an external IR cable that receives signals from the
remote control.
13
Parts Description
USB ¨
Connect to a USB memory device.
HDMI IN 1, HDMI IN 2
Connects to a source device using a HDMI cable or HDMI-DVI
cable.
DP IN
Connects to a PC using a DP cable.
RS232C IN
Used for service purposes.
DIGITAL AUDIO OUT(OPTICAL)
Connects to a audio device using the optical(digital) cable.
SERVICE PORT
Dedicated to service technicians.
"This port is for servicing only and has no user function. Do
not connect a cable to this port.
Parts Description
RJ45
Connect to a network using the LAN cable. (10/100 Mbps)
HDBT OUT 1, HDBT OUT 2,
HDBT OUT 3, HDBT OUT 4
Connect to I/G cards by using LAN cables.
"Each HDBT OUT port can send FHD signals. To configure a
UHD screen, connect cards to all of the four ports.
DC 19V
Connects to the AC/DC adapter.
Reverse Side
"The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
USB HDMI IN SERVICE PORT
HDBT OUT
RJ45 DC 19V
DP IN
RS232C DIGITAL
IN AUDIO OUT
(OPTICAL)
21
14
Interface Gender Card (I/G Card)
"The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
ECO SENSORIR
Parts Description
DATA IN (Reverse)
Connects to the DATA OUT port on the last cabinet using an OCM cable.
DATA OUT (Forward)
Connects to the DATA IN port on the first cabinet using an OCM cable.
IR
Connects to an external IR cable that receives signals from the remote control.
"Only one external IR cable is supplied.
"To connect to an I/G card, select SystemPower ControlNetwork StandbyOn.
ECO SENSOR
Connects an external ambient light sensor to the ECO SENSOR port.
Automatically recognises the ambient brightness and adjusts the brightness of the cabinet connected to the I/G card.
To turn off this function, set Eco Sensor to Off at SystemEco Solution.
"Only one external ambient light sensor is provided. The external ambient light sensor operates with only one of multiple I/G
cards.
Even if multiple I/G cards are connected, external ambient light sensor operates with only the one I/G card connected at the top.
"After connecting to or disconnecting from the ECO SENSOR port on the I/G card, reboot S-Box(SNOW-1810U).
"Note that the cabinet may be subject to shadows or light interferences depending on the installation position.
"The external ambient light sensor is marked with the label on the sensor cable.
HDBT IN
Connects to the HDBT OUT port on the S-Box by using a LAN cable.
15
"Remote control button functions
may differ for different products.
"Press a button on the remote control
pointing at the sensor of the IR
cable to perform the corresponding
function.
"Use the remote control within 7 m to
10 m from the sensor on the product
at an angle of 30° from the left and
right.
Remote Control
"Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
"A button without a description in the image below is not supported on the product.
"The FREEZE function is only available for Source.
Power off the product.
Number buttons
Use to enter a PIN, enter a Date, etc.
Turns off the screen only. To turn the screen
back on, press it again.
A shortcut button to Home screen (MagicInfo
or URL Launcher).
Display or hide the onscreen display menu, or
return to the previous menu.
Power on the product.
Stop the screen.
Change the input source.
16
Display information about the MagicInfo
mode.
Move to the upper, lower, left or right menu,
or adjust an option's setting.
Confirm a menu selection.
Exit the current menu.
A: Switches to Simple Wall Mode. In this
mode, you can play images or video saved
in the internal memory of the device. To use
this mode, contact the dealer the device was
purchased from for assistance.
"Picture quality may decrease if playing
content with a low resolution. It is
recommended that content with a
resolution of 1920 x 1080 or higher be
used.
B: Manually select a connected input source
from HDMI 1.
C: Manually select a connected input source
from HDMI 2.
D: Manually select a connected input source
from DisplayPort.
POWER ON / POWER OFF
Turn on or off the Smart Signage device.
SOURCE
View or select an external device connected to
the Smart Signage device.
Return to the previous menu.
Used during content playback.
Quickly select frequently used functions by
pressing it while a content is playing.
"Remote control button functions
may differ for different products.
"Remove batteries when the remote
control is not to be used for an
extended period of time.
To place batteries in the remote control (AAA x 2)
17
Prior to Installation
Precautions for installation
It is recommended that this device be installed in a 19-inch rack case, rather than under
general consumer environment conditions.
Make sure that the ambient temperature inside the rack does not exceed 35°C.
If installing more than one S-Box, ensure that there is a space of at least 1U (approximately
44.45 mm) between the S-Boxes to prevent the vent on top of each S-Box from being
blocked.
Make sure the vent faces upward. Do NOT install the device in portrait orientation or upside
down.
Make sure the vent on top is not blocked to prevent the device from overheating.
Exercise caution to ensure that no foreign material enters the vent on top of the device.
If installing the device close to a wall, make sure that there is a space of at least 10 mm
between the wall and the four sides of the device to ensure good ventilation.
Make sure that there is a space of at least 50 mm between the wall and the rear ports of
the device to gain access for connection of cables.
Air outlet
Installing S-Box on Rack Case
"The colour and shape of parts may differ from what is shown. Specifications are subject to
change without notice to improve quality.
1
Screw
(M4 x L8)
2
Screw
(M5 x L12)
1
Attach the brackets to both sides of the
S-Box main unit.
2
Fix the S-Box to the rack case.
"Use appropriate screws that are
compatible with the rack case size.
18
Connecting and using devices
Chapter 03
Before Connecting
Pre-connection Checkpoints
"Also refer to the user guide for the source device you want to connect with.
The number and location of ports available on the source device may vary.
"Do not connect the power cable until all connections are completed.
Connecting the power cable during connection may damage the product.
"Check the types of ports at the back of the product you want to connect.
Connecting to a PC
Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
A PC can be connected to the product in a variety of ways.
Select a connection method suitable for your PC.
Connection Using an HDMI Cable
"Connecting parts may differ in different products.
HDMI IN 1, HDMI IN 2
19
Connection Using an HDMI-DVI Cable
"Connecting parts may differ in different products.
HDMI IN 1, HDMI IN 2
Connection Using an DP Cable
"Connecting parts may differ in different products.
DP IN
Precautions for using DP
"To increase the standby power capacity, the product stops DP communication when it is
turned off or in power-saving mode.
If the product in dual monitor mode is turned off or goes into power-saving mode,
monitor setting changes may not be updated. As a result, screen output may not be
displayed properly.
In the occurrence of this issue, set Max. Power Saving to Off before using the product.
"Some graphics cards that are not compliant with the DP standard may prevent the
Windows Booting/Bios screen from being displayed when the product is in power-saving
mode. If this is the case, make sure to turn on the product first before turning on your
PC.
"Using a DP cable that is not VESA compliant may cause the product to function
improperly. Samsung Electronics shall not be held responsible for any issues from using
a cable that is not VESA compliant.
Make sure to use a DP cable that is VESA compliant.
20
Connecting to a Video Device
Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
You can connect a video device to the product using a cable.
"Press the SOURCE button on the remote control to change the source.
Connection Using an HDMI-DVI Cable
"Connecting parts may differ in different products.
HDMI IN 1, HDMI IN 2
Connection Using an HDMI Cable
"Connecting parts may differ in different products.
Using an HDMI Cable or HDMI to DVI Cable
For better picture and audio quality, connect to a digital device using an HDMI cable.
If the product is connected to an external device that is compatible with an older HDMI
version, the product may not display screen colours properly. It may also display a blank
screen.
If such a problem occurs, ask the manufacturer of the external device about the HDMI
version and, if out of date, request an upgrade.
Be sure to use an HDMI cable with a thickness of 14 mm or less.
Be sure to purchase a certified HDMI cable. Otherwise, the picture may not display or a
connection error may occur.
A basic high-speed HDMI cable or one with ethernet is recommended.
This product does not support the ethernet function via HDMI.
HDMI IN 1, HDMI IN 2
21
Connecting the LAN Cable
"Connecting parts may differ in different products.
RJ45
Use a cable of CAT 6 (*STP type) or higher.
*STP: Shielded Twisted Pair
"Connect to a HUB or router that supports the DHCP function.
22
Changing the Input source
Source
sSOURCESource
Source
HDMI 1 HDMI 2 DisplayPortMagicInfo S Web Browser
"The displayed image may differ depending on the model.
Source allows you to select a variety of sources and change source device names.
You can display the screen of a source device connected to the product. Select a source from
source list to display the screen of the selected source.
"The input source can also be changed by using the SOURCE button on the remote control.
"The screen may not display correctly if an incorrect source is selected for the source device
you want to convert to.
Edit
sSOURCEuEditE
Edit the name and device type of a connected external device.
The list can include the following source devices. Source devices on the list differ depending
on the selected source.
HDMI 1 / HDMI 2 / DisplayPort / Cable Box / Game Console / PC / Blu-ray player
You cannot edit the following sources.
MagicInfo S / URL Launcher / Web Browser
23
Web Browser
sSOURCE Web BrowserE
"Connect the network to access the Internet from the product like accessing the Internet
from a computer.
Settings
sSOURCE Web BrowseruSettingsE
Refresh Interval
Set the time for the web browser to wait before returning to the home page.
Off / 5 min / 10 min / 15 min / 30 min
Zoom
Set the zoom scale to apply when the web browser is refreshed.
50% / 75% / 100% / 125% / 150% / 200% / 300%
Home Page
Set the website to display when the web browser is refreshed.
Samsung Display / Custom
Custom
Enter the URL to set as the home page.
Enter URL
"Available only when Home Page is set to Custom.
Advanced Settings
General
Hide Tabs and Toolbar
automatically
If the browser tabs, menu or toolbar are not used for a while, they
will automatically disappear. To make them appear again, move
the pointer or focus to the top of the screen.
Use / Do not use
Hide Cursor in Touch Mode
Hide the cursor to prevent interference with touch operation.
Use / Do not use
Pop-up Blocker
Make your browsing experience more pleasant by blocking pop-
up windows.
Use / Do not use
Reset Settings
All your customised Web Browser settings will be reset to their
default values. Your bookmarks and history won't be affected.
Search Engine
If you enter a keyword in the URL/keyword input field, Web Browser will open the Search
Results page. Choose the search engine you want to use.
Google / Bing
24
Privacy & Security
Do Not Track
Ask websites not to track you.
Use / Do not use
Delete History
Delete your entire browsing history.
JavaScript
Allow all sites to run JavaScript for a better browsing experience.
Use / Do not use
Delete browsing data
Delete all browsing data such as cookies, cached images and
data. Your bookmarks and history won't be affected.
Encoding
Encoding
Choose an encoding method for web pages. The current setting is
Auto.
Auto / Manual (Current: Unicode)
About
Display the current version of Web Browser.
25
Cable Connection
RS232C Cable
Interface
RS232C (9 pins)
Pin
TxD (No.2), RxD (No.3), GND (No.5)
Bit rate
9600 bps
Data bits
8 bit
Parity
None
Stop bit
1 bit
Flow control
None
Maximum length
15 m (only shielded type)
Pin assignment
1 2 3 4 5
6 7 8 9
5 4 3 2 1
9 8 7 6
<Male type> <Female type>
Pin Signal
1
Detect data carrier
2
Received data
3
Transmitted data
4
Prepare data terminal
5
Signal ground
Pin Signal
6
Prepare data set
7
Send request
8
Clear to send
9
Ring indicator
Multiple Display Control
Control multiple display devices connected to a PC simultaneously.
Chapter 04
26
RS232C cable
Connector: 9-Pin D-Sub to Stereo Cable
5
16
9
-P2-
1
2
3
-P1-
-P1- -P1- -P2- -P2-
Male type
Rx 3 1Tx STEREO
Tx 22 Rx PLUG
Gnd 5 3 Gnd (3.5ø)
LAN Cable
Pin assignment
1 2 3 4 5 6 7 8
Pin No Standard Colour Signal
1
White and orange TX+
2
Orange TX-
3
White and green RX+
4
Blue NC
5
White and blue NC
6
Green RX-
7
White and brown NC
8
Brown NC
27
Connector: RJ45
Direct LAN cable (PC to HUB)
RJ45
HUB
P1
P1P2
P2
Signal P1 P2 Signal
TX+ 1 1 TX+
TX- 22TX-
RX+ 33RX+
RX- 66RX-
Cross LAN cable (PC to PC)
RJ45 P1 P2
RJ45
Signal P1 P2 Signal
TX+ 1 3 RX+
TX- 26RX-
RX+ 31TX+
RX- 62TX-
28
Connection
Connection 1
"Ensure that you connect the RS232C(IN) adapter to the RS232C IN port on the product.
RS232C IN HDBT OUT HDBT IN
DATA OUT (Forward)
DATA IN DATA OUT DATA IN
Connection 2
RJ45 HDBT OUT HDBT IN
DATA OUT (Forward)
DATA IN DATA OUT DATA IN
29
Control Codes
Viewing control state (Get control command)
Header Command
ID
Data length
Checksum
0xAA Command type 0
Controlling (Set control command)
Header Command
ID
Data length Data
Checksum
0xAA Command type 1 Value
Command
No. Command type Command Value range
1
Power control 0x11 0~1
2
Input source control 0x14 -
3
Screen mode control 0x18 -
4
Safety Lock 0x5D 0~1
All communications take place in hexadecimals. The checksum is calculated by adding up
all values except the header. If a checksum adds up to be more than 2 digits as shown below
(11+FF+01+01=112), the first digit is removed.
E.g. Power On & ID=0
Header Command
ID
Data length Data 1
Checksum
0xAA 0x11 1 "Power"
Header Command
ID
Data length Data 1
12
0xAA 0x11 1 1
To control all devices connected by a serial cable simultaneously irrespective of IDs, set the
ID as "0xFE" and transmit commands. Commands will be executed by each device but ACK
will not respond.
30
Power control
Function
A product can be powered on and off using a PC.
Viewing power state (Get Power ON / OFF Status)
Header Command
ID
Data length
Checksum
0xAA 0x11 0
Setting power ON/Off (Set Power ON / OFF)
Header Command
ID
Data length Data
Checksum
0xAA 0x11 1 "Power"
"Power": Power code to be set on a product.
Ack
Header Command
ID
Data length Ack/Nak r-CMD Val1
Checksum
0xAA 0xFF 3 'A' 0x11 "Power"
"Power": Power code to be set on a product.
Nak
Header Command
ID
Data length Ack/Nak r-CMD Val1
Checksum
0xAA 0xFF 3 'N' 0x11 "ERR"
"ERR": A code showing what error has occurred.
Input source control
Function
The input source of a product can be changed using a PC.
Viewing input source state (Get Input Source Status)
Header Command
ID
Data length
Checksum
0xAA 0x14 0
Setting the input source (Set Input Source)
Header Command
ID
Data length Data
Checksum
0xAA 0x14 1 "Input Source"
"Input Source": An input source code to be set on a product.
0x0C Input source At present, supports only reading the input source status.
0x21 HDMI1
0x23 HDMI2
0x25 DISPLAY PORT
0x60 MagicInfo
0x63 URL Launcher Operates only with URL Launcher.
0x65 Web Browser
"This model does not support HDMI1 and HDMI2.
"MagicInfo is only available with models that contain the MagicInfo function.
31
Ack
Header Command
ID
Data length Ack/Nak r-CMD Val1
Checksum
0xAA 0xFF 3 'A' 0x14 "Input
Source"
"Input Source": An input source code to be set on a product.
Nak
Header Command
ID
Data length Ack/Nak r-CMD Val1
Checksum
0xAA 0xFF 3 'N' 0x14 "ERR"
"ERR": A code showing what error has occurred.
Safety Lock
Function
PC can be used to turn the Safety Lock On function on or off on a product.
This control is available regardless of whether or not the power is turned on.
Viewing the safety lock state (Get Safety Lock Status)
Header Command
ID
Data length
Checksum
0xAA 0x5D 0
Enabling or disabling safety lock (Set Safety Lock Enable / Disable)
Header Command
ID
Data length Data
Checksum
0xAA 0x5D 1 "Safety Lock"
"Safety Lock": Safety lock code to be set on a product
Ack
Header Command
ID
Data
length Ack/Nak r-CMD Val1
Checksum
0xAA 0xFF 3 'A' 0x5D "Safety Lock"
"Safety Lock": Safety lock code to be set on a product
Nak
Header Command
ID
Data
length Ack/Nak r-CMD Val1
Checksum
0xAA 0xFF 3 'N' 0x5D "ERR"
"ERR": A code showing what error has occurred
32
Using LED Signage Manager
The LED Signage Manager software allows you to easily control multiple display devices from
your computer.
For details on how to use the LED Signage Manager software, refer to the Help after installing
the software. The LED Signage Manager software is available on the website.
"The installation process for LED Signage Manager may be affected by the graphics card,
motherboard, and network environment.
"Make sure that Windows 7 or higher and Microsoft .NET Framework 4.5 are installed on the
computer, before installing LED Signage Manager.
"For details on how to connect devices for multiple display control, refer to page 28.
Installing / Uninstalling the software
"Installing and uninstalling steps can vary depending on the OS.
Installing
1
Run the LED Signage Manager installation file.
2
When the installation window appears, read the instructions and click Next.
3
Agree to the licence agreement and click Yes.
4
Set the installation folder and click Next.
– If an installation folder is not specified, the software will be installed in the default
folder.
5
Check that the user information and installation folder have been correctly configured.
Click Next.
6
After installation is complete, click Finish.
– To start LSM immediately, select the Launch LED Signage Manager checkbox.
– After the software is installed, the shortcut icon is created on the desktop.
– The shortcut icon may not appear, depending on the computer system and product
specifications. If the shortcut icon does not appear, press the F5 key.
Uninstalling
If there is an issue with the software, follow the steps below to uninstall the software.
"The uninstall process may vary, depending on the computer operating system. This user
guide assumes that Windows 7 is used.
1
Select StartControl PanelPrograms and Features.
2
From the list, select LED Signage Manager and click Uninstall.
3
When the delete confirmation dialog box appears, click Yes.
4
After uninstallation is complete, click Finish.
33
Player feature
Player
PlayerE
Play a range of content such as channels with schedules assigned, templates or files.
Player
Filter By: All Options
No channels
Network Channel
Network File
My Templates
Internal Memory
"The displayed image may differ depending on the model.
"To use the Player feature, set Play via to MagicInfo in System.
(m MENUSystemPlay viaMagicInfo)
"You must set Clock Set before you can use this feature.
No. Description
Select between internal or external memory.
Play content, templates and schedules configured on the server.
You can view whether the server is connected (approval) in the Player
screen. To view whether the server is connected when a Network Channel is
running, press INFO on the remote control.
1
Select Network Channel from the Player screen. The No channels message
appears if no channel has been registered in Network Channel.
2
Network Channel will run.
Play content stored on the server.
Play templates stored in My Templates folder in the Internal Memory.
Select a content type as criterion to search for a desired content list.
Set different options for Player.
Viewing content
1
Select either internal or external memory. The files saved in the selected memory appear.
2
Select the desired file. The content appears on the screen. (For more information on
compatible file formats, see the “File formats compatible with Player” section.)
Accessible using the button on the remote control.
Chapter 05
34
When content is running
Control buttons on the remote control
You can play, pause, or skip the content on the playlist by pressing buttons on the remote
control.
Button Function
TOOLS
Brings up the menu bar.
INFO
Displays the information of device and server connection.
►
Goes to next file or page.
◄
Goes to previous file or page.
E / ∆ / ³
Plays or pauses slide show or video content.
´
Stops displaying content and goes to the Player screen.
π
Rewinds the video content.
µ
Fast forwards the video content.
"If there is only one image file in the Internal Memory or USB, the Slide Show will not play.
"If the name of a folder is too long on the USB, you cannot select the folder.
Available menu
Press the TOOLS button on the remote control during content playback to configure settings.
Menu Description
Playlist
View a list of content items currently playing.
Channel List
Network Channel / Internal Channel / USB
Repeat All / Repeat One
Set the repeat mode.
Background Music
Set the background music to be played when content is running.
Reset
Reset the background music.
Pause
Pause the background music.
Prev
Play the previous background music on the list.
Next
Play the next background music on the list.
"Reset, Pause, Prev, Next only appear when the background music is set.
35
File Formats Compatible with Player
Supported file systems include FAT32 and NTFS.
A file with a vertical and horizontal resolution larger than the maximum resolution cannot
be played. Check the vertical and horizontal resolution of the file.
Check supported video codec types and versions.
Check the supported file versions.
"PowerPoint version up to 97 – 2013 is supported
"Audio file is not supported.
"For USB-Internal Memory file transfer, click OptionsSend.
Location of template files
– Internal MemoryMagicinfoSlide folder
– Internal Memory transfer: Internal MemoryMy Templates folder
Location of other files (non-template)
– Internal MemoryMagicinfoSlide folder
– Internal Memory transfer: Under the root folder
Network Schedule Multiframe
Playback restrictions
1 to 3 FHD video files can be played simultaneously or only one UHD video file and one
FHD video file at a time. In portrait playback mode, 3 FHD video files can be played
simultaneously or only one UHD video file at a time.
For Office files (PPT and Word files) and PDF files, only one file type is supported at a time.
LFD(*.LFD) files are not supported.
Template les(*.LFD)
Restrictions
Check that you have Contents and Schedules folders published to the USB storage device.
"A properly published content appears as Published Content in the USB device.
"When copying a content you published to a USB device (Published Content ) to the
Internal Memory, the content appears in Internal Memory as Published Content
only. Contents and Schedules folders are not visible under Internal Memory.
Playback restrictions
A maximum of two video (Video) files can be played.
For Office files (PPT and Word files) and PDF files, only one file type is supported at a time.
When playing more than one video files simultaneously, make sure that the display areas
are not overlapping one another.
36
Content
File Extension Container Video Codec Resolution Frame rate
(fps)
Bit rate
(Mbps)
*.avi
*.mkv
*.asf
*.wmv
*.mp4
*.mov
*.3gp
*.vro
*.mpg
*.mpeg
*.ts
*.tp
*.trp
*.mov
*.flv
*.vob
*.svi
*.m2ts
*.mts
AVI
MKV
ASF
MP4
3GP
MOV
FLV
VRO
VOB
PS
TS
SVAF
H.264 BP/MP/HP
4096x2160
60
HEVC (H.265 - Main, Main10) 60 80
Motion JPEG 3840x2160 30 80
MVC
1920x1080
60
20
MPEG4 SP/ASP
Window Media Video v9 (VC1)
MPEG2
MPEG1
Microsoft MPEG-4 v1, v2, v3
30
Window Media Video v7(WMV1), v8(WMV2)
H 263 Sorenson
VP6
*.webm WebM
VP8 1920x1080 60 20
VP9 3840x2160 80
*.rmvb RMVB RV8/9/10 (RV30/40) 1920x1080 60 20
37
Video Image
3D video is not supported.
Content with a resolution larger than the resolution specified in the table above is not
supported.
Video content with a Bit rate or Frame rate larger than the rate specified in the table above
can cause choppy video during playback.
Video content will not play, or not play correctly, if there is an error in the content or the
container.
Some USB/digital camera devices may not be compatible with the player.
Supports up to H.264, Level 4.1
H.264 FMO / ASO / RS, VC1 SP / AP L4 and AVCHD are not supported.
For all Video codecs except MVC, VP8, VP6:
– Below 1280 x 720: 60 frame max
– Above 1280 x 720: 30 frame max
GMC 2 or higher is not supported.
Supports only BD MVC Spec.
When a single video file is playing, Seamless mode is not supported under the following
conditions:
– Incompatible codec (MVC, VP3, MJPEG) ↔ Incompatible codec
– Incompatible codec ↔ Compatible codec
– The resolution is different from that of the monitor
– The frequency is different from that of the monitor
Compatible image file format: JPEG, PNG, BMP
"32-bit, 24-bit and 8-bit BMP files are supported.
Supported maximum resolution: 4096 x 4096
Supported maximum file size: 20MB
Supported Slideshow Effect: 9 effects
(Fade1, Fade2, Blind, Spiral, Checker, Linear, Stairs, Wipe, Random)
38
Power Point PDF WORD
Compatible document file formats
– Extension: ppt, pptx
– Version: Office 97 ~ Office 2013
Functions not supported
– Animation effect
– 3D shapes (which will be displayed in 2D)
– Header and footer (some subitems are not supported)
– Word Art
– Align
A group alignment error may occur
– Office 2007
SmartArt is not fully supported. 97 out of 115 subitems
are supported.
– Object insertion
– Half-width characters
– Letter spacing
– Charts
– Vertical text
Some subitems are not supported
– Slide notes and handout
Compatible document file formats
– Extension: pdf
Functions not supported
– Content less than 1 pixel not supported because of
performance degradation issue.
– Masked Image, Tiled Image content not supported.
– Content with Rotated Text, not supported.
– 3D Shadow Effects not supported.
– Some characters not supported
(Special characters may be corrupted)
Compatible document file formats
– Extension: .doc, .docx
– Version: Office 97 ~ Office 2013
Functions not supported
– Page background effect
– Some paragraph styles
– Word Art
– Align
A group alignment error may occur
– 3D shapes (which will be displayed in 2D)
– Office 2007
SmartArt is not fully supported. 97 out of 115 subitems
are supported.
– Charts
– Half-width characters
– Letter spacing
– Vertical text
Some subitems are not supported
– Slide notes and handout
39
Schedule
ScheduleE
Schedule
Internal Memory Send Delete
Schedule your content on a local channel.
Select to create a
new schedule on this
channel
CH 2
CH 3
The default content will be played when there is no programme scheduled. You can change the default content
from the Options menu.
Sunday, JanuaryAM
"The displayed image may differ depending on the model.
You can check the schedule imported from a selected storage device.
"To play the schedule, you must enter the channel that created the schedule.
No. Description
Select the saved location of the schedule.
Create/Edit/Delete/View schedule of content playback.
40
Clone Product
Clone ProductE
Clone Product
MENU
"The displayed image may differ depending on the model.
Export settings on the product to an external storage device. You can also import settings from an external storage
device.
This option is useful when assigning the same settings to several products.
When a duplicate le is not found on the external storage device
1
Connect the external storage device, then run the Clone Product function.
2
The No cloning file found on the external storage device. Export this device's settings to the external storage
device? message appears.
3
Select Export to export the settings.
When a duplicate le is found on the external storage device
1
Connect the external storage device, then run the Clone Product function.
2
The Cloning file found. Please select an option. message appears.
Run the Import from External Storage or Export to External Storage function.
– Import from External Storage: Copy settings saved on an external storage device to the product.
– Export to External Storage: Copy settings on the product to an external storage device.
"After configuration is complete, the product is rebooted automatically.
41
ID Settings
ID SettingsE
ID Settings
"The displayed image may differ depending on the model.
Assign an ID to a set.
Device ID
Set a unique ID number for each product. (Range: 1~224)
"Press u/d to select a number, and press E.
"Enter the number you want using the number buttons on the remote control.
PC Connection Cable
Select which type of cable you are using to connect the display to the PC.
RS232C cable
Communicate with MDC via the RS232C cable.
RJ-45 (LAN) cable
Communicate with MDC via the RJ45 cable.
42
Video Wall
Video WallE
Video Wall
"The displayed image may differ depending on the model.
Customise the layout of multiple displays that are connected to form a video wall.
In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays.
To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may not support the
MagicInfo function.
"To configure a single screen by using multiple S-Boxes, make sure that an input source included in “S-Box
Grouping Supported” under Preset Timing Modes is in use.
"To ensure proper functioning, select PictureLED Picture Size and set Output Resolution to UHD.
Video Wall
You can activate or deactivate Video Wall.
To organise a video wall, select On.
Off / On
Horizontal x Vertical
This feature automatically splits a videowall display based on a videowall matrix configuration.
Enter the videowall matrix.
The videowall display is split based on the configured matrix. The number of vertical or horizontal display devices
can be set within the range 1 and 15.
"A videowall display can be split into a maximum of 225 screens.
"The Horizontal x Vertical option is only enabled when Video Wall is set to On.
43
Screen Position
To rearrange split screens, adjust the number for each product in the matrix using the Screen Position feature.
Selecting Screen Position will display the videowall matrix with the numbers assigned to the products that form
the videowall.
To rearrange products, use the direction buttons on the remote control to move a product to another desired
number. Press the E button.
"Screen Position allows you to split the screen into a maximum of 225 views (15 x 15).
"The Screen Position option is only enabled when Video Wall is set to On.
"To use the function, make sure Horizontal x Vertical is configured.
Format
Select how to display images on the LED display.
Full: Display images in full screen with no margin.
Natural: Display images in the original aspect ratio without enlarging or reducing the size.
"The Format option is only enabled when Video Wall is set to On.
44
Network Status
Network StatusE
Network Status
"The displayed image may differ depending on the model.
Check the current network and Internet connection.
45
Picture Mode
Picture ModeE
Picture Mode
"The displayed image may differ depending on the model.
Select the picture mode that best suits your viewing environment.
Dynamic
Natural
Movie
Live
Calibration
In this mode, the brightness, colour, gamma and uniformity settings customised using the colour calibration
programme Color Expert are applied.
– To apply the Calibration mode properly, make sure you configure the picture quality settings, such as
brightness, colour, gamma and uniformity, using the colour calibration programme Color Expert.
– To download the Color Expert programme, visit www.samsung.com/displaysolutions.
46
On/Off Timer
On/Off TimerE
On/Off Timer
"The displayed image may differ depending on the model.
"You must set Clock Set before you can use this feature.
On Timer
Set On Timer so that your product turns on automatically at a time and on a day of your choice.
The product turns on according to the settings of the specified input source.
On Timer: Set the on timer by making a selection from one of the seven options. Ensure you set the current time
first.
(On Timer 1 ~ On Timer 7)
"While the internal/USB memory option can be used with On Timer for MagicInfo mode, it is recommended to
use an internal memory.
"Proper operation of On Timer feature cannot be guaranteed if used with a battery powered USB device, which
can take longer to be recognised.
Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose
the days you want On Timer to turn on your product.
– The check mark indicates days you’ve selected.
Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use
the left and right arrow buttons to change entry fields.
Source: Select the input source of your choice.
Content (when the Source is set to Internal/USB for MagicInfo mode): From the USB device or internal memory,
select a file (e.g. music, photo, or video) to play just after the product is turned on.
47
Off Timer
Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 ~ Off Timer 7)
Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose
the days you want Off Timer to turn off your product.
– The check mark indicates days you’ve selected.
Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use
the left and right arrow buttons to change entry fields.
Holiday Management
Timer will be disabled during a period specified as a holiday.
Add Holiday: Specify the period you want to add as a holiday.
Select the start and end dates of the holiday you want to add using the u/d buttons, and click the Done
button.
The period will be added to the list of holidays.
– Start Date: Set the start date of the holiday.
– End Date: Set the end date of the holiday.
Delete: Delete selected items from the list of holidays.
Edit: Select a holiday item and then change the date.
Set Applied Timer: Set the On Timer and Off Timer to not activate on public holidays.
– Press E to select the On Timer and Off Timer settings you do not want to activate.
– The selected On Timer and Off Timer will not activate.
48
Ticker
TickerE
Ticker
"The displayed image may differ depending on the model.
Input text while a video or image is displayed and display the text on the screen.
Off / On: Set whether or not to use Ticker.
Message: Enter a message to display on the screen.
Time: Set the Start Time and End Time to display a Message.
Font options: Specify the text font and colour for the message.
Position: Select a position to display a Message.
Scroll: Turn scroll effects of Ticker on or not. Specify the scroll Direction and Speed for the message.
Preview: Preview your Ticker settings.
49
URL Launcher
URL LauncherE
URL Launcher
URL Launcher
"The displayed image may differ depending on the model.
For details on how to use the URL Launcher feature, contact the dealer the product was purchased from.
"To use the URL Launcher feature, set Play via to URL Launcher in System.
(m MENUSystemPlay viaURL Launcher)
50
URL Launcher Settings
URL Launcher SettingsE
URL Launcher Settings
"The displayed image may differ depending on the model.
"For details on how to use the URL Launcher feature, contact the dealer the product was purchased from.
Install Web App: Enter URL to install the web application.
Install from USB Device: Install the web application from the USB storage device.
Uninstall: Remove the installed web application.
Timeout Setting: Set the timeout period for connecting to the URL.
Developer Mode: Enable developer mode.
51
Screen Adjustment
Configure the Picture settings (Brightness, Colour Tone, etc.).
The layout of the Picture menu options may vary depending on the product.
Picture Mode
m MENU PicturePicture ModeE
Picture
Picture Mode
Brightness
Contrast
Sharpness
Colour Temperature
Advanced Settings
LED Picture Size
Calibration
50
100
20
6500 K
"The displayed image may differ depending on the model.
Select the picture mode that best suits your viewing environment.
Dynamic
Natural
Movie
Live
Calibration
In this mode, the brightness, colour, gamma and uniformity settings customised using the colour calibration
programme Color Expert are applied.
– To apply the Calibration mode properly, make sure you configure the picture quality settings, such as
brightness, colour, gamma and uniformity, using the colour calibration programme Color Expert.
– To download the Color Expert programme, visit www.samsung.com/displaysolutions.
Chapter 06
52
Brightness / Contrast / Sharpness
m MENUPictureE
Picture
Picture Mode
Brightness
Contrast
Sharpness
Colour Temperature
Advanced Settings
LED Picture Size
Calibration
50
100
20
6500 K
"The displayed image may differ depending on the model.
Your product has several options for adjusting picture quality.
"You can adjust and store settings for each external device you have connected to an input on the product.
"Lowering picture brightness reduces power consumption.
53
Colour Temperature
m MENU PictureColour TemperatureE
Picture
Colour Temperature 6500 K
"The displayed image may differ depending on the model.
It sets colour temperature. The value and temperature increase simultaneously, so the ratio of blue colour rises.
(Range: 2800K–10000K)
"Enabled when Colour Tone is set to Off.
"Available only when Picture Mode is set to Calibration.
54
Advanced Settings
m MENU PictureAdvanced SettingsE
Advanced Settings
Picture Enhancer
Colour
Tint (G/R)
White Balance
Gamma
Contrast Enhancer
On
50
0
BT.1886
0
Off
BT.1886
"The displayed image may differ depending on the model.
Configure advanced picture settings to create your preferred picture.
Picture Enhancer
Displays enhanced colour and sharpness.
Off / On
Colour
Adjust the colour saturation levels. Colour saturation intensifies as the value nears 100. (Range: 0~100)
Tint (G/R)
Adjust the ratio of green to red tint levels. Increasing values intensifies the saturation of red and green colours.
(Range: 0~50)
55
White Balance
Adjust the colour temperature of the picture so that white objects appear brighter.
2 Point
Adjust red, green, and blue luminosity levels in two sections for precise white balance
optimisation.
R-Offset / G-Offset / B-Offset: Adjust the proportion of each of red, green and blue colours
in dark areas.
R-Gain / G-Gain / B-Gain: Adjust the proportion of each of red, green and blue colours in
bright areas.
Reset: Suitable for environments where videowall display are used.
20 Point Settings
Controls the white balance in 20 point interval by adjusting the red, green, and blue brightness.
"Available only when Picture Mode is set to Movie.
20 Point
Adjust red, green, and blue luminosity levels in twenty sections for precise white balance
optimisation.
Off ( ) / On ( )
Interval: Select interval to adjust.
Red: Adjust the red level.
Green: Adjust the green level.
Blue: Adjust the blue level.
Reset: Restore the current level's 20 point White Balance to the default values.
"Some external devices may not support this function.
Gamma
Adjust the primary colour intensity.
HLG / ST.2084 / BT.1886
"Available menu items for control may vary, depending on the input source.
HLG / ST.2084 / BT.1886
Adjust the HLG, ST.2084, BT.1886 levels of the picture.
Contrast Enhancer
Automatically balance the contrast to prevent excessive differences between bright and dark
areas.
Off / Low / Medium / High
Black Tone
Select the black level to adjust the screen depth.
Off / Dark / Darker / Darkest
56
Flesh Tone
Adjust the flesh tone colour by increasing or decreasing red levels.
RGB Only Mode
Fine-tune the saturation and tint of the red, green, and blue colour channels.
Off / Red / Green / Blue
"Enabled when Picture Mode is set to Movie.
Colour Space Settings
Configure colour space settings to refine the spectrum of colours on your screen.
Colour Space
Choose a colour space.
DCI-P3 / Adobe RGB / BT.709 / Custom
"To adjust Colour, Red, Green, Blue and Reset, set Colour Space to Custom.
Input Signal Plus
Expands the input signal range for HDMI connections.
HDMI1 (Off ( ) / On ( ))
HDMI2 (Off ( ) / On ( ))
"When Input Signal Plus is set to On, up to the 3840 x 2160 @ 60 Hz resolution is supported.
When Input Signal Plus is set to Off, up to the 1920 x 1080 @ 60 Hz resolution is supported.
57
LED Picture Size
m MENUPictureLED Picture SizeE
Advanced Settings
Output Resolution
LED Picture Size
Resolution
Fit to screen
UHD
Original
3840 x 2160
Off
"The displayed image may differ depending on the model.
Set the details of the picture size.
Output Resolution
Provides optimised pictures according to the LED screen resolution.
UHD / FHD
"To configure a single screen by using multiple S-Boxes, make sure that an input source included in “S-Box
Grouping Supported” under Preset Timing Modes is in use.
"To ensure proper functioning, select PictureLED Picture Size and set Output Resolution to UHD.
LED Picture Size
Choose size and aspect ratio picture displayed on screen.
To manually adjust the LED picture size, select Custom.
Original: Display images in the original picture quality.
Custom: Changes the resolution to suit the user's preferences.
Resolution
Set the width and height of the LED picture. (Max: 3840 x 2160)
Output Resolution Width x Height
Max Min
FHD
1920 x 1080 182 x 182
UHD
3840 x 2160 408 x 408
"Available only when LED Picture Size is set to Custom.
58
Advanced Settings
Output Resolution
LED Picture Size
Resolution
Fit to screen
UHD
Original
3840 x 2160
Off
"The displayed image may differ depending on the model.
Fit to screen
Enlarges pictures to fit the screen.
Off / On
"Available only when LED Picture Size is set to Custom.
59
LED HDR
m MENUPictureLED HDRE
LED HDR
Inverse Tone Mapping
Dynamic Peaking
Colour Mapping
Off
On
Off
Off
DRE
"The displayed image may differ depending on the model.
Set options to provide an optimal HDR effect.
When using multiple S-Boxes, if you set LED HDR to On, the images qualities of the S-Box outputs may differ. To
prevent this, set the sub functions of LED HDR to Off.
Inverse Tone Mapping
Make the dark elements of the image darker and the bright elements brighter to make the image as realistic as
possible.
Off / On
Dynamic Peaking
Enlarge the difference of instantaneous maximum/minimum luminance so that the bright parts can be expressed
more clearly.
Off / On
DRE
Enhance the video quality and reduce power consumption by lowering LED brightness and increasing the gap
between the min/max value of instant brightness.
Off / Low / Medium / High
"Available only when Dynamic Peaking is set to On.
"Enabled only when connect to supported model.
Colour Mapping
Map the colour of the specific source image to the colour of the target image in order to convert it to the desired
colour.
Off / On
60
Picture Options
m MENU PicturePicture OptionsE
Picture Options
Colour Tone
Digital Clean View
HDMI Black Level
Film Mode
Auto Motion Plus Settings
Off
Off
Auto
Off
Auto
"The displayed image may differ depending on the model.
Colour Tone
Select the colour tone that best suits your viewing preferences.
Off / Cool / Standard / Warm1 / Warm2
"Settings can be adjusted and stored for each external device connected to an input on the product.
Digital Clean View
Reduce picture noise to avoid distractions such as flickering.
Auto / Off
HDMI Black Level
Adjust the black level to optimise the HDMI picture brightness and contrast.
Normal / Low / Auto
Film Mode
Make frame transitions from older video sources smoother. This function is only available when the input signal is
TV, AV, Component (480i, 576i, 1080i), or HDMI (1080i).
Off / Auto1 / Auto2
61
Picture Options
Colour Tone
Digital Clean View
HDMI Black Level
Film Mode
Auto Motion Plus Settings
Off
Off
Auto
Off
Auto
"The displayed image may differ depending on the model.
Auto Motion Plus Settings
Enhance picture sharpness to optimise for fast-moving images.
Auto Motion Plus
Removes blur and judder from scenes with larger amounts of rapid movement to provide a clearer picture.
The menu names may vary depending on the country.
Off: Switches Auto Motion Plus off.
Auto: Sets Auto Motion Plus to Auto mode.
Custom: Use to reduce the afterimage and judder as much as you want.
Judder Reduction: Smooth out uneven or jumpy visual processing by reducing judder on the screen.
– This is only supported if the Auto Motion Plus is set to Custom.
62
Apply Picture Settings
m MENU PictureApply Picture SettingsE
Picture
Apply Picture Settings All Sources
"The displayed image may differ depending on the model.
Apply the picture settings to all external devices connected to the device or to the current source only.
All Sources / Current Source
Reset Picture
m MENUPictureReset PictureE
Picture
Reset Picture
"The displayed image may differ depending on the model.
Restore all picture settings to the factory default.
63
OnScreen Display
Screen Protection
m MENUOnScreen DisplayScreen ProtectionE
Screen Protection
Auto Protection Time Off
"The displayed image may differ depending on the model.
Auto Protection Time
If the screen displays a still image for a certain period of time you define, the product activates the screen saver to
prevent the formation of burnt in ghost images on the screen.
Off / 2 hours / 4 hours / 6 hours / 8 hours / 10 hours
Chapter 07
64
Source Info
Select whether to display the source OSD when the input source changes.
Off / On
No Signal Message
Select whether to display the no-signal OSD when no signal is detected.
Off / On
MDC Message
Select whether to display the MDC OSD when the product is controlled by the MDC.
Off / On
Download Status Message
Select to display the status when downloading content from a server or other device.
Off / On
Message Display
m MENUOnScreen DisplayMessage DisplayE
Message Display
Source Info
No Signal Message
MDC Message
Download Status Message
On
On
On
Off
"The displayed image may differ depending on the model.
65
Language
m MENUOnScreen DisplayLanguageE
OnScreen Display
Language English
"The displayed image may differ depending on the model.
Set the menu language.
"A change to the language setting will only be applied to the onscreen menu display. It will not be applied to
other functions on your PC.
Menu Size
m MENUOnScreen DisplayMenu SizeE
OnScreen Display
Menu Size Original
"The displayed image may differ depending on the model.
Set the aspect ratio of the menu to match the screen.
Original / Medium / Small
66
Reset OnScreen Display
m MENU OnScreen DisplayReset OnScreen DisplayE
OnScreen Display
Reset OnScreen Display
"The displayed image may differ depending on the model.
This option returns the current settings under OnScreen Display to the default factory settings.
67
Network
Network Status
m MENUNetworkNetwork StatusE
You can check the current network and Internet status.
Open Network Settings
m MENUNetworkOpen Network SettingsE
Configure network settings to connect to an available network.
Chapter 08
68
Network Settings (Wired)
Connecting to a Wired Network
There are three ways to attach your product to your LAN using cable.
You can attach your product to your LAN by connecting the LAN port on the back of your
product to an external modem using a LAN cable.
See the diagram below.
The Modem Port on the Wall
Modem Cable LAN Cable
External Modem
(ADSL / VDSL)
LAN
RJ45
You can attach your product to your LAN by connecting the LAN port on the back of your
product to an IP Sharer which is connected to an external modem. Use LAN cable for the
connection. See the diagram below.
The Modem Port on the Wall
Modem Cable LAN Cable LAN Cable
External Modem
(ADSL / VDSL)
IP Sharer
(having DHCP server)
LAN
RJ45
Depending on how your network is configured, you may be able to attach your product to
your LAN by connecting the LAN port on the back of your product directly to a network wall
outlet using a LAN cable.
See the diagram below. Note that the wall outlet is attached to a modem or router
elsewhere in your house.
The LAN Port on the Wall
LAN Cable
LAN
RJ45
If you have a Dynamic Network, you should use an ADSL modem or router that supports
the Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP
automatically provide the IP address, subnet mask, gateway, and DNS values your product
needs to access the Internet so you do not have to enter them manually. Most home networks
are Dynamic Networks.
Some networks require a Static IP address. If your network requires a Static IP address, you
must enter the IP address, subnet mask, gateway, and DNS values manually on your product IP
Settings when you set up the network connection. To get the IP address, subnet mask, gateway,
and DNS values, contact your Internet Service Provider (ISP).
If you have a Windows computer, you can also get these values through your computer.
"You can use ADSL modems that support DHCP if your network requires a Static IP address.
"ADSL modems that support DHCP also let you use Static IP addresses.
69
Set the network connection to use Internet services such as perform software upgrades.
Automatic Open Network Settings (Wired)
Connect to the network using a LAN cable.
Make sure a LAN cable is connected first.
How to set up automatically
1
Select Open Network Settings. The Open Network Settings session starts.
2
The network test screen appears and verifies the network connection.
When the connection has been verified, the “Success! Your device is connected to the
Internet. If you have any problems using online services, please contact your Internet
service provider.” message appears.
"If the connection process fails, check the LAN port connection.
"If the automatic process cannot find the network connection values or if you want to set the
connection manually, go to the next section(Manual Open Network Settings (Wired)).
Manual Open Network Settings (Wired)
Offices may use static IP addresses.
If this is the case, ask the network administrator for the IP address, subnet mask, gateway and
DNS server address. Enter these values manually.
Getting the Network Connection Values
To view the Network connection values on most Windows computers, follow these steps.
1
Right click the Network icon on the bottom right of the screen.
2
In the pop-up menu that appears, click Status.
3
On the dialog that appears, click the Support tab.
4
On the Support Tab, click the Details button. The Network connection values are displayed.
"The path to the settings depends on the installed OS.
How to set up manually
1
Select Open Network Settings. The Open Network Settings session starts.
2
The network test screen appears and the verification process starts. Press Cancel. The
verification process stops.
3
Select IP Settings on network connection screen. The IP Settings screen appears.
4
Select the field at the top, press E, and then set IP setting to Enter manually. Repeat the
entry process for each field in the IP Address.
"Setting IP setting to Enter manually automatically changes DNS setting to Enter
manually.
5
When done, select OK at the bottom of the page, and then press E. The network test
screen appears and the verification process starts.
6
When the connection has been verified, the “Success! Your device is connected to the
Internet. If you have any problems using online services, please contact your Internet
service provider.” message appears.
70
IPv6
m MENUNetworkIPv6E
Enable or disable IPv6.
Off ( ) / On ( )
IPv6 Status
m MENUNetworkIPv6 StatusE
Check the status of your IPv6 Internet connection.
Server Network Settings
m MENUNetworkServer Network SettingsE
Connect to server
Connect to MagicInfo server.
Server Address / TLS / Port
"If you do use the TLS option, the server is configured to use https and data transfer is
encrypted. (Port number : 7002)
"If you don't use the TLS option, enter the server IP address and port number. Use 7001 as
the port number. (If you are unable to connect to the server using port number 7001, check
with your server administrator to find the correct port number and then change the port
number.)
"Enter the server IP address and port number. Use 7001 as the port number. (If unable to
connect to the server using port number 7001, check with your server administrator to find
the correct port number and then change the port number.)
"For the MagicInfo Server user guide, visit the following website: http://displaysolutions.
MagicInfo Mode
Select the appropriate MagicInfo Mode depending on the environment where you are using the
product.
Lite / Premium
Server Access
Allow or deny access to MagicInfo server.
Allow / Deny
71
FTP Mode
Specify the FTP operating mode.
Active / Passive
Proxy server
Set up your proxy server connection and related functions.
Off / On
Address / Port / ID / Password
"Address / Port / ID and Password are enabled only when Proxy server is set to On.
Device Name
m MENUNetworkDevice NameE
Select or enter a device name.
This name can be shown on network device over the network.
[LED S/Box]Display 1 ~ 6 / User Input
72
System
Accessibility
m MENUSystemAccessibilityE
System
Accessibility
Start Setup
Time
Auto Source Switching
Power Control
Eco Solution
Fan and Temperature
"The displayed image may differ depending on the model.
Chapter 09
High Contrast
Set the background and font to high-contrast colours in Menu. Menu transparencies become opaque when the
option is selected.
Off ( ) / On ( )
Enlarge
Enlarge the size of the Menu area.
Off ( ) / On ( )
73
Start Setup
m MENUSystemStart SetupE
System
Start Setup
"The displayed image may differ depending on the model.
Go through the initial setup steps like you did the first time you used this product.
"Enter your 4 digit PIN number. The default PIN number is "0-0-0-0".
If you want to change the PIN number, use the Change PIN function.
"Change the PIN to keep your device secure.
74
Time
m MENUSystemTimeE
Time
Clock Set
NTP Settings
DST
Power On Delay
Off
0
"The displayed image may differ depending on the model.
You can configure Clock Set or DST. Configure various time-related settings.
Clock Set
Select Clock Set. Select Date or Time, and then press E.
Use the number buttons to enter numbers or press the up and down arrow buttons. Use the left and right arrow
buttons to move from one entry field to the next. Press E when done.
"You can set the Date and Time directly by pressing the number buttons on the remote control.
NTP Settings
Set up the server URL and time zone to use the network time.
DST
Switches the DST (Daylight Saving Time) function on or off.
Off / On
Start Date: Set the start date of Daylight Saving Time.
End Date: Set the end date of Daylight Saving Time.
Time Offset: Select the correct time offset for your timezone.
"Start Date, End Date and Time Offset are enabled only when DST is set to On.
Power On Delay
When connecting multiple products, adjust the power-on time for each product to prevent power overload (within
the range 0–50 seconds).
75
Auto Source Switching
m MENUSystemAuto Source SwitchingE
Auto Source Switching
Auto Source Switching
Primary Source Recovery
Primary Source
Secondary Source
Off
Off
All
DisplayPort
"The displayed image may differ depending on the model.
Turning on the display with Auto Source Switching On, and the previous video source selection is not active, the
display will automatically search the different video input sources for active video.
Auto Source Switching
When the Auto Source Switching is On, the display video source will automatically be searched for active video.
The Primary Source selection will be activated, if the current video source is not recognised.
Secondary Source selection will become active, if no primary video source is available.
If both the primary and secondary input sources are not recognised, the display will perform two searches for an
active source, each search checking the primary and then secondary source. If both searches fail, the display will
return to the first video source and display a message indicating that there is no signal.
Primary Source Recovery
Select whether to restore the selected primary input source when a primary input source is connected.
"The Primary Source Recovery function is disabled if Primary Source is set to All.
Primary Source
Specify Primary Source for the automatic input source.
Secondary Source
Specify Secondary Source for the automatic input source.
"The Secondary Source function is disabled if Primary Source is set to All.
76
Power Control
m MENUSystemPower ControlE
Power Control
Auto Power On
Max. Power Saving
Standby Control
Network Standby
Power Button
Off
On
On
Off
Power on only
"The displayed image may differ depending on the model.
Auto Power On
This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed.
Off / On
Max. Power Saving
Conserve power by turning off PC monitor when PC is not used for certain time.
Off / On
Standby Control
You can set the screen standby mode to be applied when an input signal is received.
Auto
Power-saving mode will activate if no input signals are detected even though a source device is connected to
the display.
The message No Signal will appear if no source device is connected.
Off
The message No Signal will appear if no input signals are detected.
"If the message, "No Signal" appears even though a source device is connected, check the cable connection.
"If No Signal Message is set to Off, the No Signal message does not appear.
In this case, set No Signal Message to On.
On
Power-saving mode will activate if no input signals are detected.
77
Power Control
Auto Power On
Max. Power Saving
Standby Control
Network Standby
Power Button
Off
On
On
Off
Power on only
"The displayed image may differ depending on the model.
Network Standby
This feature keeps the network power on when the product turns off.
Off / On
Power Button
The power button on the remote control P can be set to turn on the power or turn on or off the power.
Power on only: Set the power button on the remote control P only to turn on the power.
Power on and off: Set the power button on the remote control P to turn on or off the power.
78
Eco Sensor
Automatically adjust the picture brightness based on the ambient light level.
Off / On
"If the screen contrast is not sufficient, set the Eco Sensor to Off. If the Eco Sensor is Off, it may not comply with
energy standards.
Minimum Brightness
Automatically optimise the screen brightness according to the surroundings.
"If Eco Sensor is On, the display brightness may change (become slightly darker or brighter) depending on the
surrounding light intensity.
"Available only when Eco Sensor is set to On.
No Signal Power Off
Save power by turning the product off when no signal is received from any source.
Off / 15 minutes / 30 minutes / 60 minutes
"This function does not operate if the display is in the standby mode.
"The product will automatically power off at a specified time. The time can be changed as required.
Auto Power Off
Choose how long the display will wait before turning off after no user interaction is detected.
Off / 4 hours / 6 hours / 8 hours
Eco Solution
m MENUSystemEco SolutionE
Eco Solution
Minimum Brightness 0
Eco Sensor
No Signal Power Off
Auto Power Off
Off
15 minutes
4 hours
"The displayed image may differ depending on the model.
79
It sets items related to the speed and temperature of the fan in each set.
Fan Control
Selects auto or manual for the fan speed settings.
Auto / Manual
Temperature Control
It sets items related to the speed and temperature of the fan in each set.
This function detects the internal temperature of the product. You can specify the temperature range that is
acceptable.
The default temperature is set to 77 °C.
The recommended operating temperature for this product is 75 to 80 °C (based on an ambient temperature of 40
°C).
"The screen will become darker if the current temperature exceeds the specified temperature limit. If the
temperature continues to rise, the product will power off to prevent overheating.
Fan and Temperature
m MENUSystemFan and TemperatureE
Fan and Temperature
Fan Control
Temperature Control
Auto
77
"The displayed image may differ depending on the model.
80
Change PIN
m MENUSystemChange PINE
System
Change PIN
"The displayed image may differ depending on the model.
Change your 4-digit Personal Identification Number (PIN).
Choose any 4 digits for your PIN and enter it in Enter a new PIN.. Reenter the same 4 digits in Enter the PIN again..
The product has memorised your new PIN.
"The default PIN number is "0-0-0-0".
"Change the PIN to keep your device secure.
Play via
m MENUSystemPlay viaE
System
Play via MagicInfo
"The displayed image may differ depending on the model.
Select the appropriate Play via mode depending on the environment where you are using the product.
The home screen may be different depending on the setting.
MagicInfo / URL Launcher
81
Security
m MENUSystemSecurityE
Security
Safety Lock On
Button Lock
USB Auto Play Lock
Remote Management
Secured Protocol
Network Port
On
Off
Off
Allow
Off
On
Power On Button
"The displayed image may differ depending on the model.
Safety Lock On
"Enter your 4 digit PIN number. The default PIN number is "0-0-0-0".
If you want to change the PIN number, use the Change PIN function.
"Change the PIN to keep your device secure.
Turn Safety Lock On on or off. Safety Lock On restricts the actions that can be carried out by the remote control. The
correct PIN must be entered to turn Safety Lock On off.
Power On Button
Turn on this feature to enable the remote control's Power button to turn on the product while Safety Lock On is
enabled.
Off / On
Button Lock
This menu can be used to lock the buttons on the product.
Only the remote control can control the product if Button Lock is set to On.
Off / On
82
USB Auto Play Lock
Select whether to automatically play MagicInfo content saved on a connected USB device.
"Your content should be a Published Content that is authored by using MagicInfo
Premium application and published to the USB device you are using. The MagicInfo
Premium application programme is available on the website. (http://displaysolutions.
samsung.com)
"When published to a USB device, your Published Content is saved to Contents and
Schedules folders in the root folder of the connected USB device.
Off
Play MagicInfo content saved on the USB device automatically.
On
Do not play MagicInfo content saved on the USB device automatically.
"Connecting a USB device containing MagicInfo content displays "USB Auto Play Lock :
On" for five seconds.
Remote Management
You can Allow or Deny external commands to access your product via a network.
Deny / Allow
"The changed setting remains even after the product is turned off and on using the Power
button or Power switch.
Secured Protocol
Secure the protocol between this device and other devices.
Off / On
Network Port
Block external network access. You can register networks on the server to allow access.
Off / On
USB Port
Block connection to external USB ports.
Off / On
83
General
m MENUSystemGeneralE
General
Smart Security
Anynet+ (HDMI-CEC)
HDMI Hot Plug
Custom Logo
Game Mode
Empty Storage
Audio Delay
On
Off
30
"The displayed image may differ depending on the model.
Smart Security
The security provided to protect your display device and connected storage devices against viruses includes.
Scan
Inspect your display device and connected storage devices to check for viruses.
Isolated List
This is the list of items that have been Isolated for containing viruses.
Anynet+ (HDMI-CEC)
Anynet+ is a function that enables you to control all connected Samsung devices that support Anynet+ with your
Samsung product remote control. The Anynet+ system can be used only with Samsung devices that have the
Anynet+ feature. To be sure your Samsung device has this feature, check if there is an Anynet+ logo on it.
Off ( ) / On ( )
"You can only control Anynet+ devices using the product remote control, not the buttons on the product.
"The product remote control may not work under certain conditions. If this occurs, reselect the Anynet+ device.
"Anynet+ works when the AV device supporting Anynet+ is in the standby or on status.
"Anynet+ supports up to 12 AV devices in total. Note that you can connect up to 3 devices of the same type.
84
Troubleshooting for Anynet+
Problem Possible Solution
Anynet+ does not work.
Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.
Check if the Anynet+ device power cord is properly connected.
Check the Anynet+ device’s Video/HDMI cable connections.
Check whether Anynet+ (HDMI-CEC) is set to On in the System menu.
Check whether the remote control is Anynet+ compatible.
Anynet+ doesn’t work in certain situations. (initial setup)
If you have removed and then reconnected the HDMI cable, please make sure to search devices again or turn your
product off and on again.
Check if the Anynet+ function of the Anynet device is set on.
I want to start Anynet+. Check if the Anynet+ device is properly connected to the product and check if the Anynet+ (HDMI-CEC) is set to On
in the System menu.
I want to exit Anynet+. Press the SOURCE button on the product remote control and select a non- Anynet+ device.
The message “Disconnecting
Anynet+ device ...” appears on
the screen.
You cannot use the remote control when you are configuring Anynet+ or switching to a view mode.
Use the remote control after the product has completed Anynet+ configuration or has finished switching to Anynet+.
The Anynet+ device does not
play. You cannot use the play function when initial setup is in progress.
The connected device is not
displayed.
Check whether or not the device supports Anynet+ functions.
Check whether or not the HDMI cable is properly connected.
Check whether Anynet+ (HDMI-CEC) is set to On in the System menu.
Search Anynet+ devices again.
Anynet+ requires an HDMI connection. Make sure the device is connected to your product with an HDMI cable.
Some HDMI cables may not support Anynet+ functions.
If the connection is terminated because there has been a power failure or the HDMI cable has been disconnected,
please repeat the device scan.
85
General
Smart Security
Anynet+ (HDMI-CEC)
HDMI Hot Plug
Custom Logo
Game Mode
Empty Storage
Audio Delay
On
Off
30
"The displayed image may differ depending on the model.
HDMI Hot Plug
This feature is used to activate the time delay to turn on a HDMI source device.
Off / On
Custom Logo
You can download, select, and set the display time of a custom logo that appears when the product turns on.
Custom Logo
"You can select a custom logo (image/video) or turn off the custom logo display.
"You must download the custom logo from an external USB device to set the custom logo.
Logo Display Time
"If the type of custom logo is Image, you can set the Logo Display Time.
Download Logo File
"You can download a custom logo into the product from an external USB device.
"The file name of the custom logo you want to download must be saved as “samsung” in all small letters.
"When there are multiple numbers of external USB connections, the product will attempt to download the
custom logo from the last device that has been connected to the product.
Custom logo file restrictions
For image type custom logo, only bitmap files (aRGB 32bpp format) are supported.
The resolution of the image type custom logo must be between a minimum of 64 x 64 and the maximum
screen resolution. (Horizontal/Vertical values of the resolution must be multiples of 4.)
For video type custom logo, only TS Stream types are supported.
The maximum supported video file is 150 MB. The recommended length of a video file is 20 seconds or less.
86
General
Game Mode
Empty Storage
Audio Delay
Digital Output Audio Format
30
PCM
"The displayed image may differ depending on the model.
Game Mode
When connecting to a game console such as PlayStation™ or Xbox™, you can enjoy a more realistic gaming
experience by selecting game mode.
Off ( ) / On ( )
"If you connect other external devices while Game Mode is on, the screen may not be in good condition.
Empty Storage
Delete files to make space for new content. Recently played files will not be deleted.
Audio Delay
Adjust the delay time between the audio and video tracks. (Range: 0~250)
Digital Output Audio Format
Select the digital audio output format.
PCM / Dolby Digital
87
Reset System
m MENUSystemReset SystemE
System
Reset System
"The displayed image may differ depending on the model.
Reset all system settings to default.
88
Support
Software Update
m MENUSupportSoftware UpdateE
The Software Update menu lets you upgrade your product software to the latest version.
"Be careful not to turn off the power until the upgrade is complete. The product will turn off
and on automatically after completing the software upgrade.
"When you upgrade software, all video settings you have made will return to their default
settings. We advise you to write down your settings so that you can easily reset them after
the upgrade.
Update Now
Update the software to the latest version.
"Current version: This is the software version already installed in the product.
Contact Samsung
m MENUSupportContact SamsungE
You can view the address of the Samsung website, the call centre phone number, your product's
model number, software version, Open Source Licence and other information.
"Go to Contact Samsung and find the product Model Code and Software Version.
Terms & Conditions
m MENUSupportTerms & ConditionsE
View and set the privacy policy for MagicInfo and other services.
"Make sure that the product is connected to the network.
Reset All
m MENUSupportReset AllE
This option returns all the current settings for a display to the default factory settings.
Chapter 10
89
Troubleshooting Guide
Requirements Before Contacting Samsung Customer Service Centre
Testing the Product
Check if your product is operating normally by using the product test function.
If the screen remains blank while the power indicator blinks even when the product is correctly connected to a PC, perform product testing.
1
Power off both the PC and product.
2
Disconnect all the cables from the product.
3
Power on the product.
4
If No Signal is displayed, the product is operating normally.
If the screen remains blank, check the PC system, video controller and cable.
Checking the Resolution and Frequency
For modes that exceed the supported resolutions, the message "Not Optimum Mode" appears briefly.
Set the PC resolution by referring to Preset Timing Modes.
"Before calling Samsung Customer
Service Centre, test your product
as follows. If the problem persists,
contact Samsung Customer Service
Centre.
Chapter 11
90
Check the followings.
Installation issue (PC mode)
The screen keeps switching on and off.
Check that the cable between the product and the PC is connected correctly.
Blank spaces are found on all four sides of the screen when
a DP, an HDMI, or an HDMI-DVI cable is connected between
the product and PC.
The blank spaces found on the screen have nothing to do with the product.
Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem,
adjust the screen size in the HDMI or DVI settings for the graphics card.
If the graphics card settings menu does not have an option to adjust the screen size, update the
graphics card driver to the latest version.
(Please contact the graphics card or computer manufacturer for further details about how to
adjust the screen settings.)
Screen issue
The power indicator is off. The screen will not switch on.
Make sure that the power cord is connected.
No Signal is displayed on the screen.
Check that the product is connected correctly with a cable.
Check that the source device connected to the product is powered on.
Not Optimum Mode is displayed.
This message is displayed when a signal from the graphics card exceeds the product's
maximum resolution and frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and frequency
according to the product specifications.
The images on the screen look distorted.
Check the cable connection to the product.
The screen is not clear. The screen is blurry.
Set the resolution and frequency to the recommended level.
91
Screen issue
The screen appears unstable and shaky.
Check that the resolution and frequency of the PC and graphics card are set within a range
compatible with the product. Then, change the screen settings if required by referring to 'Preset
Timing Modes'.
There are shadows or ghost images left on the screen.
The screen is too bright. The screen is too dark.
Go to Picture and adjust the Brightness and Contrast settings.
Screen colour is inconsistent.
Go to Picture and adjust the Colour Space settings.
White does not really look white.
Go to Picture and adjust the White Balance settings.
There is no image on the screen and the power indicator
blinks every 0.5 to 1 second.
The status of product is in power-saving mode.
Press any key on the keyboard or move the mouse to return to the previous screen.
The product will turn off automatically.
If a PC is connected to the product, check the power status of the PC.
Make sure the power cable is connected properly to the product and power outlet.
If the signal from a connected device is not detected, the product automatically turns off after
10 to 15 minutes.
The screen display does not look normal.
Encoded video content may cause the display to appear corrupted in scenes featuring fast
moving objects such as in a sports event or action video.
Low signal level or low picture quality may cause the display to appear corrupted. This does not
mean the product is defective.
A cell phone within a distance of one-meter radius may cause static on analogue and digital
products.
92
Screen issue
The brightness and colour do not look normal.
Go to Picture and adjust the screen settings such as Picture Mode, Colour, Brightness and
Sharpness.
Reset the screen settings to the default settings. (P.62)
I see red, green, and blue.
Check the cable connections.
This issue may happen when the panel of the product is defective. Contact a Samsung Service
Centre to resolve the issue.
The display looks unstable and then freezes.
The screen may freeze when a resolution other than the recommended resolution is used or
if the signal is not stable. To resolve the issue, change the PC resolution to the recommended
resolution.
The screen cannot be displayed in full screen.
A video with an aspect ratio different from the product can cause a black bar to appear at the
top and bottom of the screen.
Change the screen size setting to full screen on the product or source device.
The cabinet screen blinks.
Check the LAN cable connected to the device.
Check that the LAN cable is correctly connected to the device.
Check that there is no foreign material found in the LAN port on the device.
Remote control issue
The remote control does not work.
Make sure that the batteries are correctly in place (+/-).
Check if the batteries are flat.
Check for power failure.
Make sure that the power cord is connected.
Check for any special lighting or neon signs switched on in the vicinity.
93
Source device issue
A beeping sound is heard when my PC is booting.
If a beeping sound is heard when your PC is booting, have your PC serviced.
Other issue
The product smells like plastic.
The plastic smell is normal and disappears over time.
Video playback is choppy.
Check the cable connection and connect it again if required.
Use a standard cable.
Small particles are found on the edges of the product.
The particles are part of the product design. The product is not defective.
When I try to change the PC resolution, a message "The
dened resolution is not supported." appears.
The message "The defined resolution is not supported." appears if the input source resolution
exceeds the maximum resolution of the display.
To resolve the issue, change the PC resolution to a resolution supported on the display.
HDMI Black Level is not functioning properly on an external
device with HDMI YCbCr output.
This function is available only when a source device with RGB signal, such as a DVD player and
STB, is connected to the product to HDMI cable.
The IR sensor is not functioning.
Press a button on the remote control and check that the power indicator blinks.
If the power indicator does not blink, check the connection between the external IR cable
and the device, and turn off and then on the power switch of the device.
If the power indicator does not blink although the cable is connected correctly and the
power switch has been turned off and then on again, contact the nearest service centre.
In power-saving mode, when the input source is
DisplayPort, PC display settings cannot be saved.
Go to SystemPower Control and set Max. Power Saving to Off. Alternatively, configure the PC
display output settings again. Ensure the product is turned on.
When booting the PC with the input source set to
DisplayPort, the BIOS and booting screens do not appear.
Boot the PC when the product is turned on or when the input source is not DisplayPort.
94
Specications
General
Chapter 12
Model Name SNOW-1810U
Power Supply
AC100-240V~ 50/60Hz
Based on the AC voltage of the adapter. For the DC voltage
of the product, refer to the product label.
Environmental
considerations
Operating
Temperature: 0 °C - 40 °C (32 °F - 104 °F)
Humidity: 10% - 80%, non-condensing
Storage
Temperature: -20 °C - 45 °C (-4 °F - 113 °F)
Humidity: 5% - 95%, non-condensing
* Applicable before the product package is unpacked.
Supported models
IW008J
IF012J, IF012J-E
IF015H, IF015H-E, IF020H, IF025H, IF025H-D, IF040H-D,
IF040H-DL, IF060H-D, IF060H-DL, IF085H-DL
"Plug-and-Play
This monitor can be installed and used with any Plug-and-Play compatible systems. Two-
way data exchange between the monitor and PC system optimises the monitor settings.
Monitor installation takes place automatically. However, you can customise the installation
settings if desired.
"This device is a Class B digital apparatus.
"For detailed device specifications, visit the Samsung Electronics website.
95
Preset Timing Modes
"This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a
resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution
specified for your product.
"When Input Signal Plus is set to On, up to the 3840 x 2160 @ 60 Hz resolution is supported. When Input Signal Plus is set to Off, up to the 1920 x 1080 @
60 Hz resolution is supported.
Model Name SNOW-1810U
Synchronization
Horizontal Frequency
30 – 135 kHz
Vertical Frequency
30 – 75 Hz (DP), 24 – 75 Hz (HDMI)
Resolution
Optimum Resolution
1920 x 1080 @ 60 Hz, 3840 x 2160 @ 60 Hz
Maximum Resolution
1920 x 1080 @ 60 Hz, 3840 x 2160 @ 60 Hz
"Horizontal Frequency
The time required to scan a single
line from the left to the right side
of the screen is called a horizontal
cycle. The reciprocal number of a
horizontal cycle is called horizontal
frequency. Horizontal frequency is
measured in kHz.
"Vertical Frequency
The product displays a single image
multiple times per second (like a
the viewer sees. The rate of a single
image being displayed repeatedly per
second is called vertical frequency
or refresh rate. Vertical frequency is
measured in Hz.
96
The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC. If the signal
transmitted from the PC does not belong to the standard signal modes, the screen may be blank with the power indicator on. In such a case, change the
settings according to the following table by referring to the graphics card user manual.
Resolution Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
S-Box Grouping
Supported
IBM/VESA, 640 x 480 31.469 59.940 25.175 N / N -
Mac, 640 x 480 35.000 66.667 30.240 N / N -
VESA, 640 x 480 37.861 72.809 31.500 N / N -
VESA, 640 x 480 37.500 75.000 31.500 N / N -
IBM, 720 x 400 31.469 70.087 28.322 N / P -
VESA, 800 x 600 35.156 56.250 36.000 P / P -
VESA, 800 x 600 37.879 60.317 40.000 P / P -
VESA, 800 x 600 48.077 72.188 50.000 P / P -
VESA, 800 x 600 46.875 75.000 49.500 P / P -
Mac, 832 x 624 49.726 74.551 57.284 N / N -
VESA, 1024 x 768 48.363 60.004 65.000 N / N c
VESA, 1024 x 768 56.476 70.069 75.000 N / N -
VESA, 1024 x 768 60.023 75.029 78.750 P / P -
VESA, 1152 x 864 67.500 75.000 108.000 P / P -
Mac, 1152 x 870 68.681 75.062 100.000 N / N -
VESA, 1280 x 720 45.000 60.000 74.250 P / P c
VESA, 1280 x 800 49.702 59.810 83.500 N / P -
VESA, 1280 x 1024 63.981 60.020 108.000 P / P c
VESA, 1280 x 1024 79.976 75.025 135.000 P / P -
VESA, 1366 x 768 47.712 59.790 85.500 P / P -
"About the “S-Box Grouping” function
The S-Box Grouping function is
used to control multiple S-Boxes
screen by using multiple S-Boxes.
PictureLED Picture Size and set
Output Resolution to UHD.
Input sources included in “S-Box
Grouping Supported” under Preset
Timing Modes can only be used to
with multiple devices, the use of
some picture quality improvement
functions may be restricted. (For
picture quality settings, contact the
dealer you purchased the device
from.)
97
Resolution Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
S-Box Grouping
Supported
VESA, 1440 x 900 55.935 59.887 106.500 N / P -
VESA, 1600 x 900 60.000 60.000 108.000 P / P c
VESA, 1680 x 1050 65.290 59.954 146.250 N / P -
VESA, 1920 x 1080 67.500 60.000 148.500 P / P c
VESA CVT, 1920 x 1080 66.587 59.934 138.500 P / N -
VESA CVT, 2560 x 1440 88.787 59.951 241.500 P / N -
VESA CVT, 3840 x 2160 133.313 59.997 533.250 P / N -
CTA-861 VIC 3, 720 x 480 31.469 59.940 27.000 N / N -
CTA-861 VIC 4, 1280 x 720 45.000 60.000 74.250 P / P c
CTA-861 VIC 5, 1920 x 1080i 33.750 60.000 74.250 P / P -
CTA-861 VIC 16, 1920 x 1080 67.500 60.000 148.500 P / P c
CTA-861 VIC 18, 720 x 576 31.250 50.000 27.000 N / N c
CTA-861 VIC 19, 1280 x 720 37.500 50.000 74.250 P / P c
CTA-861 VIC 20, 1920 x 1080i 28.125 50.000 74.250 P / P -
CTA-861 VIC 31, 1920 x 1080 56.250 50.000 148.500 P / P c
CTA-861 VIC 32, 1920 x 1080 27.000 24.000 74.250 P / P -
CTA-861 VIC 33, 1920 x 1080 28.125 25.000 74.250 P / P -
CTA-861 VIC 34, 1920 x 1080 33.750 30.000 74.250 P / P -
CTA-861 VIC 93, 3840 x 2160 54.000 24.000 297.000 P / P -
CTA-861 VIC 94, 3840 x 2160 56.250 25.000 297.000 P / P -
CTA-861 VIC 95, 3840 x 2160 67.500 30.000 297.000 P / P -
CTA-861 VIC 96, 3840 x 2160 112.500 50.000 594.000 P / P c
CTA-861 VIC 97, 3840 x 2160 135.000 60.000 594.000 P / P c
98
Appendix
Responsibility for the Pay Service (Cost to
Customers)
"When the service is requested, in spite of in warranty, we may charge you for a visit from a
service technician in the following cases.
Not a product defect
Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
If a service technician is requested to give instructions on how to use product or simply
adjusts options without disassembling product.
If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal,
etc.)
If a product is reinstalled or devices are connected additionally after installing the
purchased product for the first time.
If a product is reinstalled to move to a different spot or to move to a different house.
If customer requests instructions on how to use because of another company's product.
If customer requests instructions on how to use the network or another company's
programme.
If customer requests software installation and setup for the product.
If a service technician removes/cleans dusts or foreign materials inside of the product.
If customer requests an installation additionally after purchasing a product through home-
shopping or online.
A Product damage caused by customer's fault
Product damage caused by customer's mishandling or wrong repair
If a product damage is caused by;
External impact or drop.
Use of supplies or separately sold product unspecified by Samsung.
Repair from a person besides an engineer of outsourcing service company or partner of
Samsung Electronics Co., Ltd.
Remodeling or repairing the product by customer.
Using it with incorrect voltage or non-authorised electrical connections.
Not following the "cautions" in User Manual.
Others
If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head,
Vibrator, Lamp, Filter, Ribbon, etc.)
"If customer requests a service in case the product has no defect, service fee may be
charged. So please read User Manual first.
Chapter 13
99
Licence
The terms HDMI and HDMI High-Definition Multimedia Interface, and
the HDMI Logo are trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other countries.
Open Source Licence Notice
In the case of using open source software, Open Source Licences are available on the
product menu. Open Source Licence Notice is written only English.
For information on the Open Source Licence Notice, contact the Samsung Customer Centre
or send email to oss.request@samsung.com.