Table of Contents
- Quick Guides
- Connections
- Remote Control and Peripherals
- Smart Features
- TV Viewing
- Viewing Digital Broadcast Information at a Glance
- Recording Programmes
- Setting Up a Schedule Viewing
- Using Timeshift
- Using the Channel List
- Editing channels
- Creating a Personal Favourites List
- Editing a Favourites List
- Making Sports programmes More Realistic with Sports Mode
- TV-Viewing Support Functions
- Scanning for available channels
- Configuring advanced broadcasting settings
- Reading digital text
- Selecting the broadcast audio language
- Setting the country (area)
- Tuning broadcast signals manually
- Fine-tuning analog broadcasts
- Transferring channel list
- Deleting CAM operator profile
- Setting satellite system
- Changing teletext language
- Showing common interface menu
- Picture and Sound
- System and Support
- Setting the Time and Using the Timer
- Using the Screen Burn Protection and Energy Saving Functions
- Using Anynet+ (HDMI-CEC)
- Updating the TV’s Software
- Protecting the TV from Hacking and Malicious Code
- Using Other Functions
- Running the accessibility functions
- Watching TV broadcasts with subtitles
- Audio Description
- Adjusting the menu transparency
- White text on black background (high contrast)
- Enlarging font (for the visually impaired)
- Listening to the TV through Bluetooth devices (for the hearing impaired)
- Configuring advanced system settings
- Restoring the TV to the factory settings
- Enabling game mode
- Running Data Service Automatically
- HbbTV
- Using a TV Viewing Card (“CI or CI+ Card”)
- Teletext Feature
- Troubleshooting
- Getting Support
- Diagnosing the TV operation
- There Is a Problem with the Picture
- I Can't Hear the Sound Clearly
- There Is a Problem with the Broadcast
- My Computer Won't Connect
- I Can't Connect to the Internet
- Data Service
- The Schedule Recording/Timeshift Function Isn't Working
- Anynet+ (HDMI-CEC) Isn't Working
- I Have Trouble Launching/Using Apps
- My File Won't Play
- I Want to Reset the TV
- Other Issues
- Precautions and Notes
- Before Using the Recording and Timeshift Functions
- Read Before Using Apps
- Read Before Using the Web Browser
- Read Before Playing Photo, Video, or Music Files
- Read After Installing the TV
- Read Before Connecting a Computer (Supported Resolutions)
- Supported Resolutions for Video Signals
- Read Before Using Bluetooth Devices
- Buttons and Functions
- Licence
Samsung UE55K5500AK User Manual
Displayed below is the user manual for UE55K5500AK by Samsung which is a product in the TVs category. This manual has pages.
Related Manuals
E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register your
product at
www.samsung.com/register
Model Serial No.
Contents
Quick Guides
Using Smart Hub
1 Using Smart Hub
Connections
Connecting an Antenna (Aerial)
Connecting to the Internet
3 Connecting Internet network
Troubleshooting Internet Connectivity Issues
5 Troubleshooting wired Internet connectivity issues
6 Troubleshooting wireless Internet connectivity issues
Connecting Video Devices
7 Connecting with an HDMI cable
7 Connecting with a component cable (Only the models with
COMPONENT IN / AV IN)
8 Connecting with a composite cable (only the models with
COMPONENT IN / AV IN port)
Audio Input and Output Connections
8 Connecting with an HDMI (ARC) cable
9 Connecting with a digital audio (optical) cable
9 Connecting through wireless network
9 Connecting Bluetooth Devices
Connecting a Computer
10 Connecting through the HDMI port ― Screen sharing
10 Connecting through the Smart View app ― Content sharing
Connecting a Mobile Device
11 Using Smart View (Screen Mirroring) or contents sharing
11 Connecting mobile devices without a wireless router (Wi-Fi
Direct)
11 Connecting a mobile device via Smart View App
Switching between external devices connected to the TV
12 Changing the input signal
12 Editing external devices
12 Using additional functions
Connection Notes!
13 Connection notes for HDMI
14 Connection notes for audio devices
14 Connection notes for computers
14 Connection notes for mobile devices
Remote Control and Peripherals
About the Samsung Smart Remote
Controlling the TV with a Keyboard or Gamepad
17 Connecting a USB keyboard
17 Connecting a Bluetooth keyboard and gamepad
17 Using the keyboard
Entering Text using the On-Screen QWERTY Keypad
18 Using additional functions
Smart Features
Smart Hub
20 Displaying Home Screen
21 Launching Smart Hub automatically
21 Launching the last used app automatically
21 Testing Smart Hub connections
21 Resetting Smart Hub
II
Using a Samsung account
22 Creating a Samsung account
22 Signing in to a Samsung account
23 Managing payment information saved on the TV
23 Deleting a Samsung account from the TV
Using the APPS Service
24 Installing and running an app
24 Managing purchased or installed apps
26 Using other app features and functions
Using the e-Manual
26 Launching the e-Manual
26 Using the buttons in the e-Manual
Using the Web Browser
Playing pictures/video/music
28 Playing media content
28 Functions on the media content list screen
TV Viewing
Viewing Digital Broadcast Information at a Glance
29 Using the guide
30 Changing the broadcast signal
30 Checking digital channel signal info and strength
Recording Programmes
30 Recording programmes
31 Managing the schedule recording list
31 Viewing recorded programmes
Setting Up a Schedule Viewing
32 Setting up a schedule viewing for a channel
Using Timeshift
Using the Channel List
Editing channels
34 Removing registered channels
35 Editing registered channels
Creating a Personal Favourites List
35 Registering channels as favourites
36 Viewing and selecting channels on favourites lists only
Editing a Favourites List
36 Removing channels from a favourites list
36 Rearranging a favourites list
36 Renaming a favourites list
Making Sports programmes More Realistic with Sports Mode
37 Extracting highlights automatically
38 Viewing a game recorded in sports mode
TV-Viewing Support Functions
38 Scanning for available channels
38 Configuring advanced broadcasting settings
38 Reading digital text
39 Selecting the broadcast audio language
39 Setting the country (area)
39 Tuning broadcast signals manually
40 Fine-tuning analog broadcasts
40 Transferring channel list
40 Deleting CAM operator profile
41 Setting satellite system
41 Changing teletext language
41 Showing common interface menu
III
Picture and Sound
Adjusting the Picture Quality
42 Choosing a picture mode
42 Configuring advanced picture settings
Picture Support Functions
43 Viewing a picture-in-picture (PIP)
44 Changing the picture size
Adjusting the Sound Quality
45 Choosing a sound mode
45 Configuring advanced sound settings
Using the Sound Support Functions
46 Selecting speakers
47 Listening to the TV with a Samsung audio device
47 Listening to the TV through Bluetooth devices
48 Listening to the TV through a Multiroom speaker
System and Support
Setting the Time and Using the Timer
49 Setting the current time
50 Using the timers
Using the Screen Burn Protection and Energy Saving Functions
51 Preventing screen burn
51 Reducing the energy consumption of the TV
Using Anynet+ (HDMI-CEC)
52 Connecting an external device through Anynet+ and using
their menus
Updating the TV’s Software
53 Updating the TV’s software to the latest version
54 Updating the TV automatically
Protecting the TV from Hacking and Malicious Code
54 Checking the TV and connected storage for malicious code
54 Scanning viruses in real time
54 Checking a scanned list
Using Other Functions
55 Running the accessibility functions
55 Watching TV broadcasts with subtitles
56 Audio Description
56 Adjusting the menu transparency
56 White text on black background (high contrast)
56 Enlarging font (for the visually impaired)
57 Listening to the TV through Bluetooth devices (for the hearing
impaired)
57 Configuring advanced system settings
59 Restoring the TV to the factory settings
59 Enabling game mode
Running Data Service Automatically
HbbTV
Using a TV Viewing Card (“CI or CI+ Card”)
61 Connecting the “CI or CI+ Card” via COMMON INTERFACE slot
61 Using the “CI or CI+ Card”
Teletext Feature
IV
Troubleshooting
Getting Support
64 Getting support through Remote Management
65 Finding the contact information for service
65 Requesting service
Diagnosing the TV operation
There Is a Problem with the Picture
65 Testing the picture
I Can't Hear the Sound Clearly
68 Testing the sound
There Is a Problem with the Broadcast
My Computer Won't Connect
I Can't Connect to the Internet
Data Service
The Schedule Recording/Timeshift Function Isn't Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
Precautions and Notes
Before Using the Recording and Timeshift Functions
77 Before using the recording and schedule recording functions
78 Before using the timeshift function
Read Before Using Apps
Read Before Using the Web Browser
Read Before Playing Photo, Video, or Music Files
81 Limitations on use of photo, video, and music files
82 Supported external subtitles
82 Supported internal subtitles
83 Supported image formats and resolutions
83 Supported music formats and codecs
84 Supported video codecs
Read After Installing the TV
86 Picture sizes and input signals
87 Installing an anti-theft lock
87 Read before setting up a wireless Internet connection
Read Before Connecting a Computer (Supported Resolutions)
88 IBM
88 MAC
89 VESA DMT
Supported Resolutions for Video Signals
90 CEA-861
91 CEA-861 (DVI)
Read Before Using Bluetooth Devices
91 Restrictions on using Bluetooth
Buttons and Functions
92 Buttons and functions available while playing multimedia
content
94 Buttons and functions available while using sports mode
95 Buttons and functions available while recording a programme
or Timeshift
Licence
V
PB
Using Smart Hub
Connect to Smart Hub for apps, movies, and more.
Using Smart Hub
Enjoy the multiple functions provided by Smart Hub on a single screen.
Source
Source
When you press the button on the Samsung Smart Remote, you can use the following functions and
features.
● Settings
When the focus is moved, a quick settings appears on the top of the menu. You can quickly set the
frequently used functions.
● Source
You can select an external device connected to the TV.
"For more information, refer to "Switching between external devices connected to the TV."
● Search
You can search data for channels, programmes, movie titles, and apps from Smart Hub.
"For more information, refer to "Smart Hub."
"The image may differ by the specific model and area.
Quick Guides
You can learn quickly how to run and use the frequently used functions
2
Connecting an Antenna (Aerial)
Can connect the antenna cable to your TV.
"An antenna connection is not necessary if you connect a cable box or satellite receiver.
"A connection method may differ with the models.
"DVB-T2 system may not be available in specific geographical areas.
Connections
You can watch live broadcasts by connecting the antenna cable to your TV and can get access to the Internet by using the LAN cable or wireless router. With various connectors, you
can also connect external devices.
3
Connecting to the Internet
Can get access to the Internet through your TV.
Connecting Internet network
Settings Network Open Network Settings Try Now
Connect to an available network.
Establishing a wired Internet connection
"Use Cat7 (*STP Type) cable for the connection.
* Shielded Twist Pair
"The TV will not be able to connect to the Internet if the network speed is below 10Mbps.
"If the LAN cable is connected, accessing the Internet is automatically enabled.
4
Establishing a wireless Internet connection
Settings Network Open Network Settings Wireless
Make sure that you have the wireless router's SSID (name) and password settings before attempting to
connect.
Network Settings
Wireless Connection
Select your wireless network.
Refresh
"The image may differ by the specific model and area.
"If the network you want doesn't appear in the list, select Add Network, and then enter the network's SSID
(name) manually.
"Select WPS in the network setup screen and then press the WPS or PBC button on the wireless router. The TV is
automatically connected to the Internet.
Checking the internet connection status
Settings Network Network Status Try Now
View the current network and Internet status.
Changing the name of the TV on a network
Settings Network Device Name Try Now
You can change the name of the TV on the network. Select User Input at the bottom of the list and change
the name.
5
Troubleshooting Internet Connectivity Issues
If the Internet is not accessed, find solutions.
Troubleshooting wired Internet connectivity issues Try Now
After referencing the following content, troubleshoot the wired Internet connection issue. If the problem
persists, contact your Internet Service Provider.
No network cable found
Make sure that the network cable is plugged in. If it is connected, make sure that the router is turned on. If
it is on, try turning it off and on again.
IP auto setting failed
1.
Do the following or configure the IP Settings manually.
2.
Make sure that the DHCP server is enabled on the router, and reset the router.
Unable to connect to the network
1.
Check all IP Settings.
2.
After checking the DHCP server status (must be active) on the router, remove the LAN cable and
connect it again.
Connected to a local network, but not to the Internet
1.
Make sure that the Internet LAN cable is connected to the router's external LAN port.
2.
Check the DNS values in IP Settings.
Network setup is complete, but unable to connect to the Internet
If the problem persists, contact your Internet Service Provider.
6
Troubleshooting wireless Internet connectivity issues
After referencing the following content, troubleshoot the wireless Internet connection issue. If the
problem persists, contact your Internet Service Provider.
Wireless network connection failed
If a selected wireless router is not found, go to Open Network Settings and select the correct router.
Unable to connect to a wireless router
1.
Check if the router is turned on. If it is, turn it off and on again.
2.
Enter the correct password if required.
IP auto setting failed
1.
Do the following or configure the IP Settings manually.
2.
Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.
3.
Enter the correct password if required.
Unable to connect to the network
1.
Check all IP Settings.
2.
Enter the correct password if required.
Connected to a local network, but not to the Internet
1.
Make sure that the Internet LAN cable is connected to the router's external LAN port.
2.
Check the DNS values in IP Settings.
Network setup is complete, but unable to connect to the Internet
If the problem persists, contact your Internet Service Provider.
7
Connecting Video Devices
Make proper video connection between your TV and the other external device.
Connecting with an HDMI cable
Connecting with a component cable (Only the models with COMPONENT IN /
AV IN)
Connect the component cable to the component input connections of the TV and the component output
connectors of the device using component and AV adapters as shown in the image below. Make sure to
connect the same colour connectors together. (blue to blue, yellow to yellow)
COMPONENT IN / AV IN
"To use component equipment, connect both a component cable(blue) and an AV cable (yellow).
8
Connecting with a composite cable (only the models with COMPONENT IN /
AV IN port)
Connect the video and audio cables to the provided adapters after referencing the following figure and
then connect the adapters between the COMPONENT/AV IN port on your TV and the OUT port on an
external device. When connecting the cables, be sure to match the colours between the cables and ports.
"If you want to use AV (composite) equipment, remove the component adapter.
Audio Input and Output Connections
Make proper audio connection between your TV and an external device.
Connecting with an HDMI (ARC) cable
9
Connecting with a digital audio (optical) cable
Connecting through wireless network
You can connect the TV to a Samsung wireless audio device through wireless network. At this time,
two devices must be connected on the same network. For more information, refer to Wireless Speaker
Manager ( Settings Sound Expert Settings Wireless Speaker Manager).
Connecting Bluetooth Devices
You can connect the TV or audio devices via Bluetooth communication. For more information, refer to
Connection Guide ( Source Connection Guide).
"This function may not be supported depending on the model or geographical region.
10
Connecting a Computer
Use the TV as a computer monitor or connect the TV to a computer via your network and access the computer's
content.
Connecting through the HDMI port ― Screen sharing
"When you connect the PC, set the port to PC. For more information about the port settings, refer to "Editing
external devices."
Connecting through the Smart View app ― Content sharing
When the TV is connected through the Smart View program on your PC, you can easily play content for
photos, videos, and audios through the TV. For more information, refer to Connection Guide ( Source
Connection Guide).
11
Connecting a Mobile Device
View a mobile device's screen by connecting the mobile device to your TV or network.
Using Smart View (Screen Mirroring) or contents sharing
You can play media content on the TV's screen saved on your mobile device by connecting with mirroring
function, and contents sharing.
1.
Launch the Smart View (Screen Mirroring) function on your mobile device. The mobile device
searches for available devices to connect to.
2.
Select the TV from the list. Then the TV is connected to the mobile device.
"If the TV system is not searched from your mobile device, turn the TV and the mobile device off and then on
and try again.
"If the network encounters a communication problem while using the mirroring function, the TV and a
Bluetooth device can be disconnected.
"If there are multiple TVs, you can easily select any of different TV names in Settings Network
Device Name.
Connecting mobile devices without a wireless router (Wi-Fi Direct)
Settings Network Expert Settings Wi-Fi Direct Try Now
Connecting a mobile device via Smart View App
When you install Smart View App app from Google Play Store, Samsung Apps, and App Store, you can play
the mobile device's multimedia content on the TV, or control the TV using the mobile device.
"To use the Smart View function, the mobile device must support the mirroring function such as AllShare Cast
and Smart View. To check whether your mobile device supports the mirroring function, please visit the mobile
device manufacturer's website.
12
Switching between external devices connected to the TV
Watch TV and the content of an external device by switching.
Changing the input signal
Source
If you select any of the connected external devices from the screen, you can see the screen of the selected
device.
On the standard remote control, press the SOURCE button.
"When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the
media content listed on the device.
Editing external devices
Source
You can change the port name for a connected external device or add it to Home Screen.
1.
Move the focus to a connected external device.
2.
Press the up directional button. Then the following functions can be used. (Note that available
functions may differ with the port type.)
●Edit: Can change the port name of an external device to an actual usage for easy identification.
●Add to Home: Can add the port of an external device in Home Screen for quick switching.
Using additional functions
You can use the following functions in the Source screen.
●Guide to device connection (Connection Guide)
13
Connection Notes!
When connecting an external device, note the following:
"The number of connectors and their names and locations may vary depending on the model.
"Refer to the external device's operating manual when connecting it to the TV. The number of external device
connectors and their names and locations may vary depending on the manufacturer.
Connection notes for HDMI
●The following types of HDMI cables are recommended:
–High-Speed HDMI Cable
–High-Speed HDMI Cable with Ethernet
●Use an HDMI cable with a thickness of 17mm or less.
●Using a non-certified HDMI cable may result in a blank screen or a connection error.
●Some HDMI cables and devices may not be compatible with the TV due to different HDMI
specifications.
●This TV does not support HDMI Ethernet Channel. Ethernet is a LAN (Local Area Network) built with
coaxial cables standardised by the IEEE.
●Many computer graphics adaptors do not have HDMI ports, but have DVI ports instead. When the PC
that does not support HDMI video out, connect your PC with the HDMI-DVI cable.
14
Connection notes for audio devices
●For better audio quality, it is a good idea to use an AV receiver.
●Connecting a device using an optical cable does not automatically turn off the TV speakers. To turn
off the TV's speakers, set Sound Output to something other than TV Speaker.
●An unusual noise coming from the audio device while you are using it may indicate a problem with
the audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.
Connection notes for computers
●As long as file sharing is activated, unauthorised access may occur. When you do not need to access
data, disable file sharing.
●Your PC and Smart TV must be connected to each other on the same network.
Connection notes for mobile devices
●To use the Screen Mirroring function, the mobile device must support a mirroring function such
as AllShare Cast or Screen Mirroring. To check whether your mobile device supports the mirroring
function, please visit the mobile device manufacturer's website.
●To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. Please check if your
mobile device supports Wi-Fi Direct.
●The mobile device and your Smart TV must be connected with each other in the same network.
●The video or audio may intermittently stop depending on network conditions.
15
About the Samsung Smart Remote
This function may not be supported depending on the model or geographical region. This function is available for the
remote control with a microphone.
Directional pad (up/down/left/right)
Select
Remote Control and Peripherals
You can control TV operations with Samsung Smart Remote. Pair external devices such as keyboard for ease of use.
16
Button Description
123 (Number pad)
When pressed, a number strip appears on the screen.
Select numbers and then select Done to enter a numeric value. Use to change
the channel, enter a PIN, enter a ZIP code, etc. If the Colour Button appears with a
number strip on the screen, select the Colour Button and then select a specific color
by using the directional pad (up/down/left/right). Use this to access additional
options that are specific according to the feature in use.
/ EXTRA (colour/
extra)
Use these coloured buttons to access additional options specific to the feature in
use. / While watching content, press to display extra information from the content
provider.
Directional pad (up/
down/left/right) Moves the focus, and changes the values seen on the TV's menu.
Select Selects or runs a focused item. When pressed while you are watching content,
detailed programme information appears.
(Return)
Press to return to the previous menu. When pressed for 1 second or more,
the running function is terminated. When pressed while you are watching a
programme, the previous channel appears.
(Smart Hub) Press to return to the Home Screen.
(Play/pause) When pressed, the playback controls appear. Using these controls, you can control
the media content that is playing.
VOL (Volume) Move the button up or down to adjust the volume. To mute the sound, press the
button. When pressed for 1 second or more, the Accessibility Shortcuts appears.
CH (Channel) Move the button up or down to change the channel. To see the Guide screen, press
the button. When pressed for 1 second or more, the Channel List screen appears.
"This function may not be supported depending on the model or geographical region.
"The image, buttons and functions of the Samsung Smart Remote may differ with the model.
"Use the Samsung Smart Remote at a distance of less than 6m. The usable distance may differ with the wireless
environmental conditions.
17
Controlling the TV with a Keyboard or Gamepad
Connecting a keyboard or gamepad makes it easier to control the TV.
Connecting a USB keyboard
Plug the keyboard cable into the USB port.
Connecting a Bluetooth keyboard and gamepad
Settings System Input Device Manager Add Bluetooth Keyboard & Gamepad Try Now
"If your keyboard was not detected, position the keyboard close to the TV, and then select Refresh. The TV scans
for available devices again.
Using the keyboard
Button Remote control functions
Directional keys Moves the focus
Windows key Displays the TV settings
Enter key Selects or runs a focused item
ESC key Returns to the previous screen
F1 / F2 / F3 / F4 key Colour buttons - / / /
F5 key Launches the Home Screen
F6 key Displays the source screen
F7 key Launches the Channel List
F8 key Mutes the sound
F9 / F10 key Adjusts the volume
F11 / F12 key Changes the channel
18
Setting up the keyboard
In Settings System Input Device Manager, the following functions can be set. Try Now
●Keyboard Language Try Now
●Keyboard type Try Now
●Input Language Shortcut Try Now
Entering Text using the On-Screen QWERTY Keypad
Use the QWERTY keyboard to enter text on your TV.
Using additional functions
Select on the QWERTY keyboard screen. The following options are available:
●Recommend text
●Reset recommended text data
●Predict Next Character (when using direction buttons)
●Language
"This function may not support depending on the country.
19
Smart Hub
View description on basic functions of Smart Hub.
Source
Source
"The image may differ by the specific model and area.
After pressing the button on the your remote control, you can surf the web and download apps with
Smart Hub.
"Some of the Smart Hub services are for pay services. To use a for pay service, you must have an account with
the service provider or a Samsung account. For more information, refer to "Using a Samsung account."
"To use this feature, the TV must be connected to the Internet.
"Some Smart Hub features may not be available depending on the service provider, language, or region.
"Smart Hub service outages can be caused by disruptions in your Internet service.
"You can view the entire text of the Terms & Policy by navigating to Settings Support Terms &
Policy. If you want to stop using Smart Hub, you can cancel the agreement. Try Now
Smart Features
You can enjoy various apps with Smart Hub.
20
Displaying Home Screen
In Home Screen, you can easily run the apps that have been used previously or frequently. The apps can
also be moved or deleted in the screen.
When you press the button on your remote control, you can use the following functions and features.
● Settings
When the focus is moved to Settings, a quick settings appears at the top of the menu. You can
quickly set the frequently used functions.
–Picture Mode
You can select the picture mode that provides the best viewing experience.
–Sound Output
You can select which speakers the TV uses for audio output.
–Sound Mode
You can select a sound mode to optimise your listening experience.
–Audio Language
You can select a audio language.
–Subtitle
Turns the subtitles on or off.
–PIP
While using a connected external device, you can watch a TV broadcast in a small picture-in-
picture (PIP) window.
–Network
You can view the current network and Internet status.
–More …
Displays TV settings.
● Source
You can select an external device connected to the TV.
"For more information about connecting external devices, refer to 'Switching between external devices
connected to the TV.'
● Search
You can search the apps in Smart Hub services.
21
Removing an app in Home Screen
To remove an app in Home Screen, move the focus to app you want to remove, press the down directional
button, and then select Remove.
Moving an app in Home Screen
To move an app in Home Screen, move the focus to app you want to specify a new position, and press the
down directional button, and then select Move.
Launching Smart Hub automatically
Settings System Expert Settings Autorun Smart Hub Try Now
When you set Autorun Smart Hub to On, you can display Home Screen automatically.
Launching the last used app automatically
Settings System Expert Settings Autorun Last App
If Autorun Last App is set to On, the last used app is automatically run when you turn on the TV.
Testing Smart Hub connections
Settings Support Self Diagnosis Start Smart Hub Connection Test Try Now
Resetting Smart Hub
Settings Support Self Diagnosis Reset Smart Hub Try Now
22
Using a Samsung account
Create and manage your own Samsung account.
Settings System Samsung Account Try Now
Creating a Samsung account
Settings System Samsung Account Create Account
Some of the Smart Hub services are for paid services. To use a for paid service, you must have an account
with the service provider or a Samsung account.
"You can also create a Samsung account at http://content.samsung.com. Once you have an account, you can use
the same ID on both the TV and the Samsung website.
"If you want to review the Terms and Conditions, select View Details.
"If you want your account to be protected, select Profile image selection and password entry (High security) in
the field below the password field.
"If you want the TV to log you in to your account automatically when you turn the TV on, tick Sign me in
automatically.
Creating a Samsung account using a Facebook account
Settings System Samsung Account Create with Facebook
Signing in to a Samsung account
Settings System Samsung Account Sign In
"To change the sign in method, refer to "Changing and adding information to a Samsung account."
Changing and adding information to a Samsung account
Settings System Samsung Account Edit Profile
"To change the account information, you must be logged in to your Samsung account.
23
Managing payment information saved on the TV
Settings System Samsung Account Payment Info
"To managing the payment information, you must be logged in to your Samsung account.
Deleting a Samsung account from the TV
Settings System Samsung Account Remove Account
"To remove the account information, you must be logged in to your Samsung account.
Using the APPS Service
Download and run various apps from Smart Hub.
APPS
APPS
My Apps What's New Most Popular Video Life Plus Entertainment
"The image may differ by the specific model and area.
You can enjoy a wide range of content including news, sports, weather, and games by installing
corresponding apps on your TV.
"To use this feature, the TV must be connected to the Internet.
"When Smart Hub is launched for the first time, the default apps are automatically installed. The default apps
may differ with the region.
24
Installing and running an app
Installing an app
1.
Move to the desired app to install and then press the Select button. The detailed information screen
appears.
2.
Select Install If the installation is complete, you can directly run it.
"You can view installed apps on the My Apps screen.
"When the TV's internal memory is insufficient, you can install an app on a USB device.
"You can run an app installed on a USB device only when the USB device is connected to the TV. If the USB
device is disconnected during an app is running, the app is terminated.
"You cannot run the app installed on the USB device on a PC or another TV.
Launching an app
You can run the selected app on My Apps screen. The icons below appear in the selected apps and indicate
the following:
● : The app is installed on a USB device.
● : The app has a password.
● : The app is installed.
● : The app is required to update.
● : The app supports Smart View.
Managing purchased or installed apps
On My Apps screen, move the focus to the desired app and then press and hold the Select button. Also,
select My Apps Options to manage installed apps.
Adding to Home Screen
1.
Select My Apps Options Add to Home.
2.
Select an app to add. The selected app is added in Home Screen.
25
Moving apps
1.
Select My Apps Options Move.
2.
Select an app to move.
3.
Move the app to the desired direction.
4.
Press the Select button.
5.
Select Done. Then the movement is finished.
"This function is not available on certain models in specific geographical areas.
Removing an app
1.
Select My Apps Options Delete.
2.
Select an app to delete.
3.
Select Delete. Then the selected app is deleted.
"Ensure that the related app data is also removed when you remove an app.
Updating apps
1.
Select My Apps Options Update.
2.
Select an app to update.
3.
Press the Select button. Then the app is updated.
"This function is only available when My Apps contains an app that needs updating.
Locking and unlocking apps
1.
Select My Apps Options Lock/Unlock.
2.
Select an app to lock or unlock.
3.
Select Done. Then the selected app is locked or unlocked.
Automatically updating apps
The installed apps can be automatically updated. If you do not want automatic update, set My Apps
Options Auto update to Off.
Rating apps
You can rate each app in the detailed information screen.
26
Using other app features and functions
Settings Broadcasting Expert Settings Channel-Bound Apps Try Now
Through an app that handles broadcasting channels, you can receive programme information and use
corresponding services.
"This function is only available when an app supporting Channel-Bound Apps is installed on the TV.
"Among the channels received through the antenna, this function is available only in the channels that support
Channel-Bound Apps.
"This function may not support depending on the country.
Using the e-Manual
Read the manual embedded on your TV.
Launching the e-Manual
Settings Support Open e-Manual
You can view the embedded e-Manual containing information about your TV's key features.
"Alternatively, you can download a copy of the e-Manual from Samsung's website.
"Words in blue (e.g., Picture Mode) indicate a menu item.
Using the buttons in the e-Manual
● (Search)
● (Index)
● (Recent pages)
● (Try Now): Allows you to access the corresponding menu item and try out the feature right away.
● (Link): Allows you to access the corresponding reference page.
"The e-Manual cannot be accessed from some menu screens.
27
Using the Web Browser
Surf the Internet on your TV.
WEB BROWSER
"If you select WEB BROWSER, you can see the recently viewed web sites or featured recommendations. By
selecting a desired web site, you can directly get access to it.
"You can use the WEB BROWSER more easily after connecting a keyboard and mouse.
"You can scroll the web page with the 4 directional buttons.
"The web page may differ from that on a PC.
Playing pictures/video/music Try Now
Play media content stored on your TV, USB device, smartphone, camera, PC, etc.
Source
Samsung USB
Samsung USB
Filter By : All Sort By : Title Options
"The image may differ by the specific model and area.
You can play media content saved on storage devices, such as USB devices, mobile devices, and cameras,
on the TV.
"You cannot play media content if the content or the storage device is not supported by the TV. For more
information, refer to "Read Before Playing Photo, Video, or Music Files."
"Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files.
"To connect the TV to a mobile device, refer to "Connecting a Mobile Device."
28
Playing media content
Playing multimedia content saved on a computer or mobile device
1.
Select a device with media content in Source. Then the media content list in the device
appears.
2.
Select a media content item from the list. Then the content is played.
"For more information about buttons, refer to "Buttons and functions available while playing multimedia
content."
"The content may not be played depending on the encoding method or file format. Furthermore, several
functions may be restricted.
"The content may not be played smoothly due to the network communication problems. In this case, use a USB
device.
"When the device is connected to a USB port, a notification appears. If you select Browse, the media content list
of the device appears.
Playing media content saved on a USB device
When you connect a USB device to the TV, a connection message appears on the screen. Select Browse.
The TV displays a thumbnail list of the media content saved on the USB device, and then select the media
content to play from the list. The media content plays.
"To stop playing media contents, press the button.
Functions on the media content list screen
You can use the following functions on the media content list screen of a storage device.
●Filter By
Filters the media content to display the type of media you want.
●Sort By
Sorts the content list. The sorting methods change depending on the type of content you have
selected.
●Options
Deletes or plays the selected media content from the media content list.
29
Viewing Digital Broadcast Information at a Glance
See overview of each digital channel's programme lineup.
Using the guide
Live TV Guide Try Now
You can see the daily programme schedules for each broadcaster through the Guide, in which the
programme information can be seen and you can watch or schedule recording.
In the Guide, you can see only the TV programme schedule after the current time.
"The Guide also appears when you press the CH button while watching TV.
"The information in the Guide is for digital channels only. Analogue channels are not supported.
"To view the Guide, you must first set the TV's clock ( Settings System Time Clock).
After moving to a desired programme, press and hold the Select button on the remote control. A pop-up
window listing the following functions appears.
●Scheduled viewing
After selecting Schedule Viewing, you can schedule viewing for a broadcast scheduled program.
●Scheduled recording
After selecting Schedule Recording, you can schedule recording for a broadcast scheduled program.
●Detailed information
After selecting View Details, you can see the detailed information on the selected program. The
information may differ with the broadcast signal. If the information is not provided with the
program, nothing appears.
●Displaying Record & Schedule Manager
After selecting Schedule Manager, you can see the Recording & Schedule Manager screen.
●Recording
After selecting Record, you can record the current broadcasting programme.
"For more information on Schedule Recording, refer to "Recording Programmes."
TV Viewing
You can use convenience features while watching TV. Additionally, you can edit the channel list or create favorite channel lists.
30
Changing the broadcast signal
Live TV Channel List
After pressing the right directional button on the your remote control, select Aerial to choose Terrestrial
or Cable.
"This function is not needed if your TV is connected to a cable or satellite box.
Checking digital channel signal info and strength
Settings Support Self Diagnosis Signal Information
"If your TV is attached to a separate, over-the-air antenna, you can use the signal strength information to adjust
the antenna for increased signal strength and improved HD channel reception.
"This function is only available for digital channels.
Recording Programmes
Record a current or upcoming programme using a USB device instead of a video recorder.
The appears next to the recording scheduled programmes and channels.
"This function is only available on certain models in specific geographical areas.
"Read all precautions before using the recording feature. For more information, refer to "Before Using the
Recording and Timeshift Functions".
Recording programmes
Using the instant and schedule recording options from the guide screen
Select a live programme from the Guide and then press and hold the Select button. You can select Record
to start recording. In addition, select a broadcast scheduled programme and then press and hold the
Select button. You can select Schedule Recording to schedule its recording.
31
Using the Instant and Schedule Recording options from programme info window
Press the Select button while watching to display the programme info window. When you press and hold
the Select button in the programme info window and then select Record, you can record the programme.
Use the left or right directional button to select a broadcast scheduled programme. Then press and hold
the Select button. By selecting Timeshift, you can Schedule Recording the programme.
Using schedule recording to record on a specified date and time
Live TV Schedule Manager or Recordings Scheduled Schedule Recording
Managing the schedule recording list
Live TV Schedule Manager or Recordings Scheduled Edit
Canceling a schedule recording
Live TV Schedule Manager or Recordings Scheduled Remove
Viewing recorded programmes
Live TV Schedule Manager or Recordings Recorded
Select the file containing the recording from the list. The file is played back.
"This function is only available on certain models in specific geographical areas.
"Buttons that appear are different depending on the file being played. For more information about buttons,
refer to "Buttons and functions available while recording a programme or Timeshift."
"Highlights Player is only available if you have saved highlights of a programme which was recorded in Sports
Mode.
32
Setting Up a Schedule Viewing
Configure the TV to show a specific channel or programme at a specific time and date.
The appears next to programmes that have been configured for a schedule viewing.
"To set up a schedule viewing, you must first set the TV's clock ( Settings System Time Clock).
Setting up a schedule viewing for a channel
Setting up a schedule viewing for digital channel
●The Guide Screen
On the Guide screen, select a programme you would like to view, and then press and hold the Select
button. Select Schedule Viewing on the pop-up menu that appears.
●The Programme Info Screen
Press the Select button while watching the TV. Then the Programme Info window appears. Select a
broadcast scheduled programme by using the left or right directional buttons and then press and
hold the Select button. You can schedule watching the programme by selecting Schedule Viewing.
Setting up a schedule viewing for analogue channel
Live TV Schedule Manager or Recordings Scheduled Schedule Viewing
Editing a schedule viewing
Live TV Schedule Manager or Recordings Scheduled
"You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries.
Cancelling a schedule viewing
Live TV Schedule Manager or Recordings Scheduled Remove
33
Using Timeshift
Play, pause, or rewind live TV.
You can pause and rewind live TV by using Timeshift. Activating this function disables the Broadcasting
function. Try Now
"To use Timeshift, the USB device must have been connected for recording.
"Read all precautions before using the Timeshift function. For more information, refer to "Before Using the
Recording and Timeshift Functions."
"This function is only available on certain models in specific geographical areas.
To activate the Timeshift function while watching TV, press and hold the Select button, and then select
on the programme Info window.
"For more information about buttons, refer to "Buttons and functions available while recording a programme or
Timeshift."
Using the Channel List
Change the channel or checks programmes on other digital channels.
Live TV Channel List Try Now
By using the Channel List, you can change the channel or check programmes on other digital channels
while watching TV. On standard remote control, press the CH LIST button.
The All screen contains the following icons:
● : A favourite channel
● : A locked channel
● : Channel that is being watched
34
If you press the right directional button on Channel List screen, you can use the following functions:
●All
Displays the channels that have been automatically searched.
●Favourites
Displays favourites list 1 to 5.
●Category
Sorts the list so that it includes channels of a selected genre only. However, Category can only be
used channels contain the genre information.
●Sort
Sorts the list by Channel Number or by Name.
"This option is only available on digital channels.
●Aerial
Allows you to choose between Terrestrial, Cable, and Satellite.
"This option is only available on certain models in specific geographical areas.
Editing channels
Eidt the channels stored on your TV.
Live TV Channel List Right directional button Edit
The Edit Channel screen icons indicate the following:
● : A favourite channel
● : A locked channel
Removing registered channels
To remove a channel, select it, and then select Delete. To remove all channels, select Select All, and then
select Delete.
35
Editing registered channels
You can access the following options by selecting All Edit:
●Lock or Unlock channels Try Now
"If you want to set the password, set Settings Broadcasting Channel Lock to On.
●Rename channels
"This option is only available on analogue channels.
●Change Number
"This function is only available on certain models in specific geographical areas.
"When a channel number is changed, its channel information is not updated automatically.
Creating a Personal Favourites List
Designate frequently watched channels as favourite channels.
Favourite channels are highlighted in the Edit Channel and All screens with the symbol.
Registering channels as favourites
Live TV Channel List
1.
Press the right directional button on your remote control.
2.
Select Favourites.
3.
Select a desired one of five favorites lists.
4.
Move to Edit Favourites.
5.
Select a channel to add in the favorites list
6.
Select . Then the selected channel is registered in the favorites list.
36
Viewing and selecting channels on favourites lists only
Live TV Channel List
1.
Press the right directional button on your remote control.
2.
Select Favourites.
3.
Select the desired list among five favourites lists on the screen. Then the channels in the selected
favourites list appear.
"Only if the favorites list has been registered, the channels of the list can be displayed.
Editing a Favourites List
Edit a favourites channel list.
Live TV Channel List
After pressing the right directional button on the your remote control, select Favourites Favourites 1 ~
Favourites 5 Edit. Edit Favourites screen appears.
Removing channels from a favourites list
Select channels in favourite list, and then select button.
Rearranging a favourites list
Select the channels, and then select Change order. The Change order highlight appears. Press the up/
down arrow buttons to indicate the new location for the channels. Press the Select button to set the
channels into their new location.
Renaming a favourites list
Select favourite list you want to rename, and then select Rename Favourites. Enter a new name using the
on-screen keyboard that appears, and then select Done.
37
Making Sports programmes More Realistic with Sports Mode
Make sporting events appear and sound more realistic as if you are actually there.
Settings Picture Special Viewing Mode Sports Mode Try Now
You can use Sports Mode to get optimal picture and sound settings for sports events, making them
appear and sound as if you are there. In addition, if a recording device is connected to the TV when you are
using Sports Mode, you can view highlights extracted from the recorded sporting event automatically or
manually.
"This function is only available on certain models in specific geographical areas.
"Enabling Sports Mode changes Picture Mode to Stadium and Sound Mode to Stadium, and disables some
Picture and Sound menus.
Extracting highlights automatically
Settings Picture Special Viewing Mode Sports Mode Auto Highlights Try Now
However, Auto Highlights is not available:
●When you are switching the input signal
●When Audio Description is On
●When 2 Tuner models record 2 channels simultaneously
●When you are viewing the content in MY CONTENT
●When the Screen Mirroring function is running
●While watching an analogue programme
"This function is only available on certain models in specific geographical areas.
"The performance of Auto Highlights depends on the characteristics of the transmitted signal.
"It is advisable to use Auto Highlights only while watching a football game. If you use this function for other
sporting events, it may display irrelevant picture frames.
38
Viewing a game recorded in sports mode
You can view a recorded game on the MY CONTENT screen.
"For more information about the functions, refer to "Buttons and functions available while using sports mode"
and "Buttons and functions available while recording a programme or Timeshift."
"This function is only available on certain models in specific geographical areas.
"For more information, refer to "Viewing recorded programmes."
TV-Viewing Support Functions
Use the functions that are supported from digital or analogue channels.
Scanning for available channels
Settings Broadcasting Auto Tuning Try Now
"This function is only available on certain models in specific geographical areas.
"If the TV is connected to a cable box or satellite receiver, you do not need to do this.
"DVB-T2 system may not be available in specific geographical areas.
Configuring advanced broadcasting settings
Settings Broadcasting Expert Settings Try Now
Reading digital text
Settings Broadcasting Expert Settings Digital Text Try Now
You can use this function when you watch a broadcast that includes both text and multimedia content.
"This function is only available in UK.
"Multimedia and Hypermedia Information Coding Experts Group (MHEG) is an International standard for data
encoding systems used in multimedia and hypermedia. This is at a higher level than the MPEG system which
includes data-linking hypermedia such as still images, character service, animation, graphic and video files
as well as multimedia data. MHEG is user runtime interaction technology and is being applied to various
fields including Video-On-Demand (VOD), Interactive TV (ITV), Electronic Commerce (EC), tele education,
teleconferencing, digital libraries and network games.
39
Selecting the broadcast audio language
Settings Broadcasting Expert Settings Audio Options Try Now
This is the language you will hear while watching TV if the language is included in the broadcast signal.
Audio Options functions differently for analogue and digital channels.
Selecting a Language
Settings Broadcasting Expert Settings Audio Options Audio Language
"The available language may differ with the broadcast.
Selecting a Audio Format
Settings Broadcasting Expert Settings Audio Options Audio Format
"The supported audio format may differ with the broadcast programme.
"This option is only available on digital channels.
Setting the country (area)
Settings Broadcasting Expert Settings Country (Area) Try Now
You can select your country so that the TV can correctly auto-tune the broadcasting channels.
1.
Enter your PIN number.
2.
Change your area. To change the country for digital channels, select Digital Channel. To change the
country of analogue channels, select Analogue Channel.
"This function is not available in all geographical areas.
"The list of countries (areas) displayed on the TV's screen may differ with the geographical area.
Tuning broadcast signals manually
Settings Broadcasting Expert Settings Manual Tuning Try Now
You can scan for all the channels manually and store the scanned channels in the TV. To stop scanning,
select Stop.
"This function is only available on certain models in specific geographical areas.
40
Tuning digital channels
Settings Broadcasting Expert Settings Manual Tuning Digital Channel Tuning
Select New Search to scan for digital channels automatically and store the scanned channel list in the
TV.
Tuning analogue channels
Settings Broadcasting Expert Settings Manual Tuning Analogue Channel Tuning
Select New and configure Programme, Colour System, Sound System, Channel, and Search to scan for
analogue channels. Then, select Store to store the scanned channels in the TV.
"This function is only available for analogue broadcasts.
Fine-tuning analog broadcasts
Settings Broadcasting Expert Settings Fine Tune
"This function is only available for analogue broadcasts.
Transferring channel list
Settings Broadcasting Expert Settings Transfer Channel List Try Now
You can import or export the channel list to a USB storage. To use this function, the PIN number is
required.
●Import from USB: Imports channel list from a USB storage.
●Export to USB: Exports channel list saved in the TV to a USB storage.
"This function is available when USB is connected.
Deleting CAM operator profile
Settings Broadcasting Expert Settings Delete CAM Operator Profile
"This function is only available on certain models in specific geographical areas.
41
Setting satellite system
Settings Broadcasting Expert Settings Satellite System
You can configure a set of satellite dish settings before performing a channel scan.
"This function is only available on certain models in specific geographical areas.
Changing teletext language
Settings Broadcasting Expert Settings Teletext Language Try Now
You can set or change the teletext language. To watch the teletext broadcast in your preferred language,
select a language to use in Primary Teletext. If this language is not supported, you can watch the teletext
broadcast in your secondary preferred language set in Secondary Teletext.
"This function is only available on certain models in specific geographical areas.
Showing common interface menu
Settings Broadcasting Common Interface Try Now
You can view information about common interfaces.
●CI Menu
Enables the user to select from the CAM-provided menu. Select the CI menu based on the menu PC
Card.
●Application Info
Displays information about the CAM inserted into the CI slot and about the “CI or CI+ CARD” inserted
into the CAM. You can install the CAM any time, with or without the TV turned on.
●CICAM PIN Manager
Manages Common Interface Common Access Module (CICAM) PIN. Save PIN or change stored PIN
and then set other PIN options.
●Descramble Mode
●CAM Video Transcording
Configures the setting to transcode the video codec from the CAM automatically. Turn it Off if you
do not want to use it.
"You must use a CAM that supports video codec transcoding.
42
Adjusting the Picture Quality
Change the Picture Mode and adjust Expert Settings.
Choosing a picture mode
Settings Picture Picture Mode Try Now
You can select the picture mode that provides the best viewing experience.
●Dynamic
Makes the picture brighter and clearer in bright viewing environments.
●Standard
Is the default mode suitable for general viewing environments.
●Natural
Reduces eye strain for comfortable viewing experience.
●Movie
Is suitable for watching TV or movies in dark environments.
Configuring advanced picture settings
Settings Picture Expert Settings Try Now
Configure the screen settings to your taste by using the following functions:
●Backlight Try Now
●Brightness Try Now
●Contrast Try Now
●Sharpness Try Now
●Colour Try Now
●Tint (G/R) Try Now
●Apply Picture Settings Try Now
Picture and Sound
You can change the settings for picture and sound according to your preference.
43
●Digital Clean View
"This function is available for analogue channels only.
●Analogue Clean View
"This function is available for analogue channels only.
●Auto Motion Plus
"When LED Clear Motion is set to On, the screen appears darker than when it is Off.
●Film Mode Try Now
"This function is only available when the input signal is TV, AV, Component (480i, 1080i), or HDMI (1080i).
●HDMI Black Level Try Now
"This function is only available when the input signal, connected to the TV via an HDMI connector, is set to
RGB444.
●Dynamic Contrast Try Now
●Colour Tone Try Now
"Cool and Standard are only available when Picture Mode is set to Dynamic.
"Colour Tone is only available when the TV is connected to a computer via an HDMI-to-DVI cable.
●White Balance Try Now
●Gamma Try Now
●RGB Only Mode Try Now
●Colour Space Try Now
●Reset Picture Try Now
Picture Support Functions
Configure the picture settings for your TV.
Viewing a picture-in-picture (PIP)
Settings Picture PIP Try Now
While using the TV, you can watch a broadcast in a picture-in-picture (PIP) window simultaneously.
"This function is not available on certain models in specific geographical areas.
44
Changing the picture size
Settings Picture Picture Size Picture Size Try Now
You can change the size of the picture displayed on the TV screen.
●16:9 Standard
●Custom
●4:3
[ Do not watch TV in 4:3 mode for an extended period of time. This action may cause black bars to
appear and rest for a while at the top, bottom, left, and right sides of the screen. Note that this
information is not presented on the Warranty.
"Supported picture sizes differ with the input signal. For more information about supported picture sizes, refer
to "Picture sizes and input signals."
Changing the picture size automatically
Settings Picture Picture Size Auto Wide
"This function is not available on certain models in specific geographical areas.
Changing the picture size in 4:3 or Screen Fit mode
Settings Picture Picture Size 4:3 Screen Size Try Now
You can select a picture size suitable for your geographical area while you are watching TV in the 4:3 or Fit
to screen mode. The supported screen sizes differ with the country and this function allows you to adjust
the picture size in this case.
"The 4:3 mode is not available when an external device is connected to the TV via a Component connector or an
HDMI connector.
"This function is not available on certain models in specific geographical areas.
45
Fitting the picture to the screen
Settings Picture Picture Size Fit to screen
"This function is not available depending on the Picture Size.
Adjusting the picture size and/or position
Settings Picture Picture Size Zoom/Position
"The availability of this function depends on the Picture Size.
Adjusting the Sound Quality
Change the Sound Mode and adjust Expert Settings.
Choosing a sound mode
Settings Sound Sound Mode Try Now
You can select a sound mode to optimise your listening experience.
Configuring advanced sound settings
Settings Sound Expert Settings Try Now
You can personalize the sound quaility, by adjusting the following settings.
●Balance Try Now
●Equaliser Try Now
●TV Installation Type Try Now
●Wireless Speaker Manager Try Now
"For more information, refer to "Listening to the TV with a Samsung audio device."
46
●HDMI Audio Format Try Now
●Audio Format Try Now
●DTV Audio Level Try Now
●Audio Delay Try Now
●Auto Volume Try Now
"If you want to use the volume control of a connected source device to control the sound, deactivate Auto
Volume. When you use Auto Volume with a source device, the device's volume control may not function
properly.
●Sound Feedback
●Reset Sound Try Now
"Standard audio signals are sampled at 48 kHz while HD audio signals are sampled at 96 kHz.
"Some S/PDIF receivers may not be compatible with HD audio format.
"If you want to use the volume control of a connected source device to control the sound, deactivate Auto
Volume. When you use Auto Volume with a source device, the device's volume control may not function
properly.
Using the Sound Support Functions
Configure the sound settings for your TV.
Selecting speakers
Settings Sound Sound Output Try Now
You can select which speakers the TV uses for audio output.
"When Sound Output is set so that sound comes from external speakers only, Volume and Mute buttons and
some Sound functions are disabled.
47
Listening to the TV with a Samsung audio device
Connecting a Samsung audio device
Settings Sound Expert Settings Wireless Speaker Manager Add TV SoundConnect Try Now
You can connect Samsung audio device to the TV. They must be paired using the TV's Bluetooth function.
For more information on pairing, refer to the Samsung audio device's operating manual.
"This function is only available for Samsung audio devices that support Add TV SoundConnect.
"Add TV SoundConnect, Surround, and Bluetooth devices can't be used simultaneously.
"The sound quality may be affected by the condition of the wireless network.
"Before using a Bluetooth audio device, refer to "Read Before Using Bluetooth Devices."
Listening to the TV audio sound with connection to a Samsung audio device
Settings Sound Expert Settings Wireless Speaker Manager Samsung Audio Devices
You can hear TV sound by selecting a Samsung audio device.
"To use a Bluetooth speaker, set Sound Sound Output to TV Sound Output.
Listening to the TV through Bluetooth devices
Settings Sound Expert Settings Wireless Speaker Manager Bluetooth Audio Devices
You can connect Bluetooth audio devices to the TV. They must be paired using the TV's Bluetooth function.
For more information on pairing, refer to the Bluetooth audio device's operating manual.
"If the TV fails to find a Bluetooth audio device, place the device closer to the TV, and then select Refresh.
"When you turn on a paired Bluetooth audio device, the TV detects it automatically, and then displays a pop-up
window. Use this pop-up window to activate/deactivate the Bluetooth audio device.
"Before using a Bluetooth audio device, refer to "Read Before Using Bluetooth Devices."
48
Listening to the TV through a Multiroom speaker
"This function is not available on certain models in specific geographical areas.
Creating surround effect through Multiroom speaker
Settings Sound Expert Settings Wireless Speaker Manager Multiroom Link Type
Select the desired speaker's output type out of the connected Multiroom speakers. You can hear the
optimized sound for the selected output type.
Configuring the surround effect settings through Multiroom speaker
Settings Sound Expert Settings Wireless Speaker Manager Multiroom Link Settings
You can connect a Samsung Multiroom Link compatible speaker to the TV to enjoy a richer sound.
"This function is not available on certain models in specific geographical areas.
"The Multiroom Link function is only available when at least one Samsung Multiroom Link compatible speaker
is connected to the TV.
"The Multiroom Link function is deactivated when you activate Screen Mirroring.
"The audio from the secondary device(s) may lag behind the audio and video of the main device which is playing
the source content.
"For more information, refer to the Multiroom Link manual on the Samsung web site. (www.samsung.com)
49
Setting the Time and Using the Timer
Set the current time and use the timer function.
Setting the current time
Settings System Time Try Now
You can set the Clock manually or automatically. Once the Clock is set, you can view the current time on
the TV anytime.
"The clock must be reset every time the power is disconnected.
Setting the clock using digital broadcast info
Settings System Time Clock Clock Mode Auto
"This function works only when the TV's antenna jack is connected to either an antenna or a cable output and is
receiving digital broadcasts.
"Depending on the broadcast signal, the displayed time may differ.
"The accuracy of the time information received may differ with the channel and signal.
Changing the current time
Settings System Time Clock Time Offset
"Time Offset adjusts the time through a network connection. This function is only available if Clock Mode is set
to Auto and the TV is connected to the Internet though a local area network.
"Time Offset adjusts the time if the TV fails to receive time information through normal digital broadcast
signals.
Setting the clock manually
Settings System Time Clock Clock Mode Manual Clock Set
Setting the clock automatically
Settings System Time Clock Time Zone
Sets the right time by setting Daylight Savings Time (DST) and your local time zone.
"This function is only available when the Clock Mode is set to Auto.
System and Support
You can configure the environment settings such as time, screen burn protection, software update, etc.
50
●DST
Switches the Daylight Saving Time (DST) function on or off.
"This function is only available when the Clock Mode is set to Auto.
●GMT
Selects your time zone.
"When Country (Area) is set to others, you can use this function.
Using the timers
Using the sleep timer
Settings System Time Sleep Timer Try Now
You can use this function to automatically shut off the TV after a pre-configured period of time. You can
set the timer for 30 minute increments, for up to 3 hours.
Turning on the TV using the on timer
Settings System Time On Timer Try Now
When you set Source to USB, Music or Photo options are available. However, there are some requirements,
as listed in the below:
–If the folder that you choose has sub-folders, you can select a sub-folder in the same fashion.
–This function does not work properly if the selected USB device does not contain media contents or
a folder has not been specified.
–No slideshow starts if there is only one image file on the USB device.
–Folders with long names cannot be selected.
–Make sure to use different folder names for multiple USB devices.
–Use a USB memory stick or multi-card reader. On Timer may not work with certain battery-powered
USB devices, MP3 players, or PMPs because the TV may take too long to recognise the device.
Turning off the TV using the off timer
Settings System Time Off Timer Try Now
51
Using the Screen Burn Protection and Energy Saving Functions
Protect the screen from screen burn-in and reduce the TV's energy consumption.
Preventing screen burn
Settings System Expert Settings Auto Protection Time
Still images can leave burned-in after-images if left on the screen for a long period of time. Select a time
setting from the list. If a still image is shown on the screen for longer than the time that you selected, the
TV automatically activates the Screen Burn Protection function.
Reducing the energy consumption of the TV
Settings System Eco Solution Try Now
You can adjust the brightness level of the TV and prevent overheating to reduce overall power
consumption.
●Eco Sensor Try Now
Automatically adjusts the brightness level of the TV, according to the ambient light level, to reduce
power consumption. If the Eco Sensor has adjusted the screen's brightness level, you can select the
Min. Backlight to manually adjust the minimum screen brightness. While the Eco Sensor is active
when the value changes in Picture Backlight, the Eco Sensor function is deactivated.
●Energy Saving Mode Try Now
Allows you to select a brightness setting from the list to reduce the TV's power consumption.
●Motion Lighting Try Now
Adjusts the brightness in response to on-screen movements to reduce power consumption.
"This function is only available when Picture Mode is set to Standard.
●Auto Power Off Try Now
Automatically turns off the TV to prevent overheating if there is no operation for the length of time
you specify (4, 6, or 8 hours).
Using Anynet+ (HDMI-CEC)
Control the external devices connected via Anynet+ (HDMI-CEC) with the remote control.
You can use the TV's remote control to control external devices that are connected to the TV by an HDMI
cable and that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-
CEC) with the remote control.
52
Connecting an external device through Anynet+ and using their menus
Settings System Expert Settings Anynet+ (HDMI-CEC) Try Now
1.
Set Anynet+ (HDMI-CEC) to On.
2.
Connect an HDMI-CEC-compliant device to the TV.
3.
Turn on the connected external device. Then the device is automatically connected to the TV. After
connection is finished, you can use the menus of the connected device by using your remote control.
Read before connecting an Anynet+ (HDMI-CEC)
"Anynet+ cannot be used to control external devices that do not support HDMI-CEC.
"Anynet+ devices must be connected to the TV with an HDMI cable. Note that some HDMI cables may not
support Anynet+ (HDMI-CEC).
"The TV remote control may not work under certain circumstances. If this occurs, select the Anynet+ device
again.
"Anynet+ (HDMI-CEC) works only with external devices that support HDMI-CEC and only when those devices are
either in standby mode or turned on.
"Anynet+ (HDMI-CEC) can control up to 12 compatible external devices (up to 3 of the same type). With home
theatre systems, however, the only one system can be controlled.
"To listen to 5.1-channel audio from an external device, connect the device to the TV via an HDMI cable and
connect the home theatre system directly to the external device's digital audio output connector.
"A home theatre system that has been connected to the TV with an HDMI cable and an optical cable only
supports 2-channel audio. 5.1-channel audio is, however, available for digital broadcasts with 5.1-channel
audio.
53
Updating the TV’s Software
View your TV’s software version and update it if necessary.
Settings Support Software Update Try Now
Updating the TV’s software to the latest version
Settings Support Software Update Update now
"This function requires an Internet connection.
"Save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the
update package.
[ DO NOT turn off the TV’s power until the update is complete. The TV turns off and on automatically
after completing the software update. Video and audio settings may be reset to their defaults after a
software update.
Updating through the Internet
Settings Support Software Update Update now
"This function requires an Internet connection.
Updating through the USB device
Settings Support Software Update Update now
After downloading the update file from the website and storing it on a USB device, connect the USB device
to the TV for update.
"Save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the
update package.
54
Updating the TV automatically
Settings Support Software Update Auto update
"This function may take a longer time if a different networking function is running concurrently.
"This function requires an Internet connection.
"If you agree to the Smart Hub terms and conditions, Auto update is set to On automatically. If you do not want
the TV's software to update itself automatically, set Auto update to Off.
Protecting the TV from Hacking and Malicious Code
Protect your TV from hacking attempts and malicious code.
Settings System Expert Settings Smart Security Try Now
You can use Smart Security to protect the TV from hacking and malicious code when connected to the
Internet.
Checking the TV and connected storage for malicious code
Settings System Expert Settings Smart Security Scan
If malicious code is found, the results of the scan will appear on the screen. This result window displays all
malicious code found. You can quarantine (isolate) the code from executing.
1.
Select all the malicious code to quarantine.
2.
Select Isolate. These options relocate the selected malicious code to the Isolated List.
"The Isolated List displays all quarantined malicious codes.
Scanning viruses in real time
Settings System Expert Settings Smart Security Real-Time Monitoring
Checking a scanned list
Settings System Expert Settings Smart Security Monitoring Results
55
Using Other Functions
View other setup functions.
Running the accessibility functions
Settings System Accessibility Try Now
Watching TV broadcasts with subtitles
Settings System Accessibility Subtitle Try Now
Set Subtitle to On. Then you can watch the programme with the caption displayed.
"This function is only available on certain models in specific geographical areas.
"The TV cannot control or modify DVD or Blu-ray subtitles. To control DVD or Blu-ray subtitles, use the sub-title
feature of the DVD or Blu-ray player and the player's remote control.
●Subtitle
Turns on or off the subtitle.
●Subtitle Mode
Sets the subtitle mode.
●Subtitle Language
Sets the subtitle language.
"The TV cannot control or modify DVD or Blu-ray subtitles. To control DVD or Blu-ray subtitles, use the
subtitle feature of the DVD or Blu-ray player and the player's remote control.
Selecting the broadcasting subtitle language
You can select the default subtitle language. The list of modes may vary depending on the broadcast.
●Primary Subtitle Language
Sets the primary subtitle language.
●Secondary Subtitle Language
Sets the secondary subtitle language.
56
Audio Description
Settings System Accessibility Audio Description Try Now
You can use the Audio Stream for the Audio Description (AD) which is sent along with the Main audio from
the broadcaster. Adjust the audio description volume using Volume.
"This function is only available on digital channels.
●Audio Description
Turns the audio description function on or off.
●Volume
Adjusts the audio description volume.
Adjusting the menu transparency
Settings System Accessibility Settings Menu Transparency Try Now
You can adjust the menu's transparency.
"Setting High Contrast to On automatically switches the menu display mode to opaque. You cannot manually
change the Settings Menu Transparency settings.
White text on black background (high contrast)
Settings System Accessibility High Contrast Try Now
You can change major service screens to white text on a black background or change the transparent TV
menus to opaque so that text can be more easily read. To activate this function, set High Contrast to On.
Enlarging font (for the visually impaired)
Settings System Accessibility Enlarge Try Now
You can zoom in the font on the screen. To activate this function, set Enlarge to On.
57
Listening to the TV through Bluetooth devices (for the hearing impaired)
Settings System Accessibility Multi-output Audio Try Now
You can turn on both the TV speaker and Bluetooth devices at the same time. When this function is active,
you can set the volume of the Bluetooth devices to be louder than that of the TV speaker.
"When you connect the Bluetooth devices to the TV, Multi-output Audio menu is activated. For more
information about connecting Bluetooth devices to the TV, refer to "Listening to the TV through Bluetooth
devices."
Configuring advanced system settings
Settings System Expert Settings Try Now
Changing the menu language
Settings System Expert Settings Language Try Now
Setting up a password
Settings System Expert Settings Change PIN Try Now
The PIN input window appears. Enter a PIN. Enter it again to confirm it. The default PIN is 0000. (for
France, Italy: 1111)
"If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following
buttons on the remote control to reset the PIN to 0000 (for France, Italy: 1111): VOL → Volume Up → →
Volume Down → → Volume Up → . On the standard remote control: MUTE → ( ) (Volume Up) → RETURN →
() (Volume Down) → RETURN → → RETURN.
Checking Notifications
Settings System Expert Settings View Notifications Try Now
You can view the list of event messages generated by the TV. View Notifications appear on the screen
when events such as an update release for an app or Samsung Account login/logout occurs.
"To delete all notifications, select Delete All.
"To check the SMART TV's service notifications in a WEB BROWSER, select Service Notice.
58
Program Rating Lock
Settings Broadcasting Programme Rating Lock Try Now
"This function is dependent on the specific model and area.
The Programme Rating Lock blocks programmes with ratings higher than those desired. This is useful for
controlling what children watch on TV. This will not function for programmes originating from external
sources, such as DVD players or USB files.
This PIN is required to watch a blocked programme.
"The Broadcasting is not available in HDMI or Component mode.
"Programme Rating Lock may not be supported depending on your input signal.
Locking/Unlocking the TV Control Button or Control Stick
Settings System Expert Settings TV Control Button Lock or Control Stick Lock Try Now
"The actual name of this function may differ depending on the model.
Registering the TV as a DivX-certified device (watching for pay DivX movies)
Settings System Expert Settings DivX® Video On Demand Try Now
"Digital Rights Management (DRM) functions as a technical security mechanism to protect the content
provider's copyright.
"You can watch recorded movies or free DivX movies without registration.
"Visit the DivX website (http://www.divx.com) and log in to your user account before registering the TV as a
DivX-certified device. If you do not have an account, create one.
Using the TV as a display model (for retail stores)
Settings System Expert Settings Usage Mode Try Now
"For all other uses, select Home Mode.
"With Retail Mode, some functions are disabled, and the TV automatically resets itself after a preset amount of
time.
59
Restoring the TV to the factory settings
Settings Support Self Diagnosis Reset Try Now
"For more information on Start Setup, refer to the user manual that came with the TV.
Enabling game mode
Settings Picture Special Viewing Mode Game Mode Try Now
You can enable the game mode to optimise the TV's settings for playing video games with a gaming
console, such as a PlayStation™ or Xbox™.
"The game mode is not available for normal TV viewing.
"The screen may shake somewhat.
"When the Game Mode is enabled, Picture Mode and Sound Mode are switched to Game automatically.
"To use a different external device, first disconnect the game console and disable the Game Mode.
Running Data Service Automatically
Allows the user to use information (text, still images, graphics, documents, software, etc.) transmitted via broadcast
media.
"This function is only available on certain models in specific geographical areas.
Settings Broadcasting Expert Settings Auto Run Data Service Try Now
You can set whether or not to automatically run data service. If the channel you are currently watching
provides data service, you can enjoy a variety of data services by selecting the red colour button.
"This function is not available when any other secondary function is under way.
"Provided data service information may vary depending on the broadcast.
"Changing the channel with the numeric keys while using data service may not be available, depending on the
service.
"If Auto Run Data Service is On, the loading screen is displayed and the function is not available temporarily.
60
HbbTV
Access services from entertainment providers, online providers and CE manufactures through HbbTV.
"This function is only available on certain models in specific geographical areas.
"Some channels may not include the HbbTV service.
In some countries, HbbTV is disabled by default. In this case, HbbTV can be used by installing the HbbTV
widget (the HbbTV Activation Widget) from Samsung APPS.
To set the HbbTV automatic start to on or off, access Settings Broadcasting Expert Settings
HbbTV and set HbbTV to on or off. (Depending on the country)
●HbbTV is not available when Timeshift is running or when a recorded video is being played back.
●An application on HbbTV may malfunction temporarily depending on the circumstances of the
broadcast station or application provider.
●An application is only available for use on HbbTV when the TV network is connected to an external
network. The application may malfunction depending on the network conditions.
●It is possible to use both Digital Teletext and Traditional Teletext in several limited channels by
pressing the TTX/MIX button in a toggling manner.
Using HbbTV:
●When the screen indicates (with the red colour button etc.) that HbbTV is being accessed.
●Select TTX using the remote once to enter the HbbTV text-input mode.
●Select TTX using the remote twice to enter the non-HbbTV text-input mode.
Using a TV Viewing Card (“CI or CI+ Card”)
Watches paid channels by inserting your TV viewing card slot into the COMMON INTERFACE slot.
"2 CI card slots are available, depending on the model.
"Turn the TV off to connect or disconnect a “CI or CI+ Card”.
61
Connecting the “CI or CI+ Card” via COMMON INTERFACE slot
Connect the “CI or CI+ Card” to the COMMON INTERFACE slot as shown in the image below.
Using the “CI or CI+ Card”
To watch paid channels, the “CI or CI+ CARD” must be inserted.
●Samsung TV follow up CI+ 1.3 standard. When TV product display the "Scrambled Signal", it may
happen due to CI+ 1.3 Version inconsistency. If you have a problem, please contact Samsung Call
Centre.
●If you don’t insert the “CI or CI+ CARD”, some channels will display the “Scrambled Signal” message.
●The pairing information containing a telephone number, the “CI or CI+ CARD” ID, the Host ID, and
other information will be displayed in about 2~3 minutes. If an error message is displayed, please
contact your service provider.
●When the configuration of channel information has finished, the message “Updating Completed” is
displayed, indicating the channel list is updated.
"You must obtain a “CI or CI+ CARD” from a local cable service provider.
"When removing the “CI or CI+ CARD”, carefully pull it out with your hands since dropping the “CI or CI+ CARD”
may cause damage to it.
"Insert the “CI or CI+ CARD” in the direction marked on the card.
"The location of the COMMON INTERFACE slot may be different depending on the model.
"“CI or CI+ CARD” is not supported in some countries and regions; check with your authorised dealer.
"If you have any problems, please contact a service provider.
"Insert the “CI or CI+ CARD” that supports the current aerial settings. The screen will be distorted or will not be
seen.
62
Teletext Feature
Learn how to use Teletext and run the functions provided by Teletext Service.
"This function is only available on certain models in specific geographical areas.
The index page of the Teletext service gives you information on how to use the Service. For Teletext
information to be displayed correctly, channel reception must be stable. Otherwise, information may be
missing or some pages may not be displayed.
"You can change Teletext pages by select numeric using your remote control.
/ Teletext on / mix / off: Activates the Teletext mode for the current channel. Press twice to overlap
the Teletext mode with the current broadcasting screen. Press it one more time to exit teletext.
8 Store: Stores the Teletext pages.
4 Size: Displays the teletext on the upper half of the screen in double-size. To move the text to the lower
half of the screen, press it again. For normal display, press it once again.
9 Hold: Holds the display at the current page, in the case that there are several secondary pages that
follow automatically. To undo, press it again.
Colour buttons (red, green, yellow, blue): If the FASTEXT system is used by the broadcasting company, the
different topics on a Teletext page are colour-coded and can be selected by coloured buttons. Press the
colour corresponding to the topic of your choice. A new colour coded page appears. Items can be selected
in the same way. To display the previous or next page, select corresponding coloured button.
0 Mode: Selects the Teletext mode (LIST / FLOF). If pressed during LIST mode, switches the mode to List
save mode. In List save mode, you can save a Teletext page into a list using the 8 (store) button.
1 Sub-page: Displays the available sub-page.
2 Page up: Displays the next Teletext page.
3 Page down: Displays the previous Teletext page.
6 Index: Displays the index (contents) page at any time while you are viewing Teletext.
5 Reveal: Displays the hidden text (answers to quiz games, for example). To display the normal screen,
press it again.
7 Cancel: Shrinks the Teletext display to overlap with the current broadcast.
Typical Teletext page
63
Part Contents
A Selected page number.
B Broadcasting channel identity.
C Current page number or search indications.
DDate and time.
E Text.
F Status information. FASTEXT information.
64
Getting Support
Get help directly from Samsung if you have a problem with your TV.
Getting support through Remote Management
Settings Support Remote Management Try Now
You can use this feature to let Samsung Electronics diagnose your TV remotely when you need assistance
with your TV. Set it to On. You will need to read and agree to the service agreement before using this
feature.
"This option requires an Internet connection.
What Does Remote Service Do?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can
remotely.
●Diagnose your TV
●Adjust the TV settings for you
●Perform a factory reset your TV
●Install recommended firmware updates
How does Remote Support Work?
You can easily have a Samsung Tech service your TV remotely:
1.
Call the Samsung Contact Centre and ask for remote support.
2.
Open the menu on your TV and go to the Support section.
3.
Select Remote Management, and then read and agree to the service agreements. When the PIN
screen appears, provide the PIN number to the agent.
4.
The agent will then access your TV.
Troubleshooting
You can get various solutions against troubles while watching TV. In case of unknown troubles, contact Samsung Contact Center.
65
Finding the contact information for service
Settings Support Contact Samsung Try Now
You can view the address of the Samsung website, the call centre phone number, your TV's model number,
your TV's software version, the Smart Hub info, and other information you may need to get service support
from a Samsung call agent or the Samsung website.
"You can also find information by reading the QR code of the product.
Requesting service
Settings Support Request Support Try Now
"This function is not available in specific geographical areas.
You can request service when you encounter a problem with the TV. Select the item matching the problem
that you encountered, and then select Request Now or Schedule Appointment. Your service request will
be registered.
"You should agree to the terms and conditions for the service request.
Diagnosing the TV operation
You can see the output status for video and audio data. In addition, you can configure the settings for broadcasting
signal strength and Smart Hub & TV factory resets.
Settings Support Self Diagnosis Try Now
You can check whether the display and sound of the TV are normally output. In addition, you can configure
the settings for Smart Hub and TV factory reset.
There Is a Problem with the Picture
When the TV has trouble with the picture, these steps may help resolve the problem.
Testing the picture
Settings Support Self Diagnosis Start Picture Test Try Now
Before you review the list of problems and solutions below, use Start Picture Test to determine if the
problem is caused by the TV. The Start Picture Test displays a high definition picture you can examine for
flaws or faults.
66
The problem Try this!
Flickering and Dimming
If your Samsung Television is flickering or dimming sporadically, you may need
to disable some of the energy efficiency features. Disable Energy Saving Mode
( Settings System Eco Solution Energy Saving Mode) or Eco
Sensor ( Settings System Eco Solution Eco Sensor) or Motion
Lighting ( Settings System Eco Solution Motion Lighting).
Component Connections/
Screen Colour
If the colour on your Samsung television screen is not correct or the black and
white colours are off, run Start Picture Test ( Settings Support Self
Diagnosis Start Picture Test).
If the test results indicate that the problem is not caused by the TV, do the
following:
●Confirm that the video input connectors are connected to the correct
external device video output connectors.
●Check the other connections as well. If the TV is connected to an external
device via a component cable, confirm that the Pb, Pr, and Y jacks are
plugged into their proper connectors.
Screen Brightness
If the colours on your Samsung TV are correct but just a little too dark or
bright, try adjusting the following settings first.
●Select Settings Picture Expert Settings menu and adjust the
Backlight, Contrast, Brightness, Sharpness, Colour, and Tint (G/R) settings.
Ghosting, Blurring, or
Juddering
If you notice ghosting or blurring on the screen, use the Auto Motion Plus
function ( Settings Picture Expert Settings Auto Motion Plus) to
resolve the issue.
Unwanted Powering Off
If your Samsung TV appears to turn off by itself, try disabling some of the TV's
energy efficiency functions. See if Sleep Timer ( Settings System
Time Sleep Timer) has been enabled. The Sleep Timer automatically turns
the TV off after a specified period of time. If the Sleep Timer has not been
enabled, see if Auto Power Off ( Settings System Eco Solution
Auto Power Off) has been enabled and disable them.
Problems Powering On
When the TV is turned on, the remote control receiver flashes 5 times before
the screen turns on.
If you are having problems powering on your Samsung television, there are a
number of things to check before calling the service department. Confirm that
the TV's power cord is connected correctly at both ends and that the remote
control is operating normally. Make sure that the antenna cable or cable TV
cable is firmly connected. If you have a cable or satellite box confirm that it is
plugged in and turned on.
Unable to find a Channel If your TV is not connected to a cable box or satellite box, run Auto Tuning
(Broadcasting Auto Tuning).
The TV image does not look as
good as it did in the store.
Store displays are all tuned to digital, HD (high definition) channels.
If you have an analogue cable or satellite box, upgrade to a digital satellite
box. Use HDMI or Component cables to deliver HD (high definition) picture
quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look
for a channel that is broadcasting HD content.
●Cable/Satellite Subscribers: Try HD channels from the channel lineup.
●Terrestrial/Cable Antenna Connection: Try HD channels after running the
Auto Tuning function.
Adjust the cable or satellite box's video output resolution to 1080i or 720p.
67
The problem Try this!
The picture is distorted.
The compression of video content may cause picture distortions, especially in
fast moving pictures from sports programmes and action movies.
If the signal reception is weak or poor, screen distortion may be accompanied
but it is not a malfunction.
Mobile phones used close to the TV (within 1m) may cause noise in analogue
and digital channels.
The colour is wrong or missing.
If you’re using a Component connection, make sure that the Component
cables are connected to the correct jacks. Incorrect or loose connections may
cause colour problems or a blank screen.
The colour is poor or the
picture is not bright enough.
Go to the Picture menu and then adjust the Picture Mode, Brightness,
Sharpness, and Colour settings.
See if Energy Saving Mode ( Settings System Eco Solution
Energy Saving Mode) has been enabled.
Try resetting the picture. ( Settings Picture Expert Settings
Reset Picture)
There is a dotted line on the
edge of the screen.
Change Picture Size to 16:9 Standard.
Change the cable or satellite box resolution.
The picture is black and white. If you are using AV composite input, connect the video cable (yellow) to the
One Connect's green component jack.
"If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact
Samsung’s Call Centre for assistance.
"If the test picture is displayed properly, there may be a problem with an external device. Please check the
connections.
"If the problem persists, check the signal strength or refer to the external device’s user manual.
68
I Can't Hear the Sound Clearly
When the TV has difficulties with sound, these steps may help resolve the problem.
Testing the sound
Settings Support Self Diagnosis Start Sound Test Try Now
If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external
device or the broadcast signal's strength.
The problem Try this!
There is no sound or the
sound is too low at maximum
volume.
Check the volume control of the device (cable or satellite box, DVD, Blu-ray,
etc.) connected to your TV.
The picture is good but there
is no sound.
Set Settings Sound Sound Output to TV Speaker.
If you are using an external device, check the device’s audio output option. (For
example, you may need to change your cable box’s audio option to HDMI if the
box connected to your TV is using an HDMI cable.)
To listen to the computer sound, connect the external speaker to the
computer’s audio output connector.
If your TV has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting and then reconnecting the
device’s power cable.
The speakers are making an
odd sound.
Make sure that the audio cable is connected to the correct audio output
connector on the external device.
For antenna or cable connections, check the signal information. A low signal
level may cause sound distortions.
Run Start Sound Test ( Settings Support Self Diagnosis Start
Sound Test).
69
There Is a Problem with the Broadcast
When the TV has difficulties receiving broadcasts, these steps may help resolve the problem.
The problem Try this!
“Weak or No Signal” displayed
in TV mode/cannot find
channel.
Select Source to confirm that the correct input source has been
selected.
If the TV is not connected to a cable or satellite box, run Auto Tuning to search
for channels ( Settings Broadcasting Auto Tuning).
The TV is not receiving all
channels.
Confirm that the coaxial cable is securely connected to the TV.
Run Start Setup ( Settings System Start Setup) or Auto Tuning (
Settings Broadcasting Auto Tuning).
There are no subtitles with
digital channels.
Go to Subtitle ( Settings System Accessibility Subtitle) and
change the Subtitle Mode.
Some channels may not have subtitle data.
The picture is distorted.
The compression of the video content may cause picture distortions. This is
especially true with fast moving pictures from sports programmes and action
movies.
A weak signal can cause picture distortions. This is not a problem with the TV.
The picture quality is low. Select high definition (HD) channels or programs.
My Computer Won't Connect
When the TV has difficulties connecting to a PC, these steps may help resolve the problem.
The problem Try this!
The "Mode Not Supported"
message appears. Set your PC’s output resolution so it matches a resolution supported by the TV.
The video is OK but there is no
audio.
If you are using an HDMI connection, check the audio output setting on your
PC.
If you are using an HDMI-to-DVI cable, a separate audio cable is required. Note
that the HDMI-to-DVI connection is only supported by the HDMI (DVI) port and
does not transmit audio. To listen to the computer sound, connect external
speakers to the audio output connection of the computer.
70
I Can't Connect to the Internet
When the TV has difficulties connecting to the Internet, these steps may help resolve the problem.
The problem Try this!
The TV cannot connect to your
network or apps (for Internet
compatible models only).
Make sure the TV has a network connection ( Settings Network
Network Status).
Contact your Internet service provider.
The wireless network signal is
too weak.
Position your wireless router, modem router, or access point in a central
location. Avoid putting it in a corner.
Use a wireless repeater to get an instant boost in your wireless signal
strength.
Place the repeater halfway between your wireless router and your TV.
The most common wireless technology, 802.11g (wireless-G), operates at a
frequency of 2.4 GHz. This frequency is widely used by many cordless phones,
microwave ovens, baby monitors, garage doors, and other wireless devices.
Reduce interference by not using or turning off wireless devices that use the
2.4 GHz frequency. Instead, use devices that communicate via the 5.0 GHz
frequency.
The wireless network
connection failed. Confirm your wireless modem/router is on and connected to the Internet.
The software update over the
Internet has failed.
Check the network connection status ( Settings Network Network
Status).
If the TV is not connected to a network, connect to a network.
The upgrade stops if you already have the latest software version.
71
Data Service
When the TV has difficulties using Data Service, these steps may help resolve the problem.
The Problem Try this!
Why am I getting on-screen
messages when I haven't
selected the Data Service
option?
If Auto Run Data Service is set to On, messages will automatically appear on
the screen when you watch a broadcast that supports the Data Service. If the
broadcast doesn't support the Data Service, no messages will appear on the
screen.
If you do not wish to receive Data Service messages, disable Auto Run Data
Service.
How do I hide Data Service
messages?
Press and hold the RETURN() button. If you do not wish to receive Data
Service messages, disable Auto Run Data Service.
How do I use the Data Service?
Enabling the Auto Run Data Service option automatically displays messages
on the screen whenever you watch a broadcast that supports the Data Service.
You can press the corresponding buttons shown on the screen to access
additional features and functions offered by that broadcast.
What is an interactive service
and how does it work?
Interactive services include viewer surveys, quizzes, ticket requests, product
purchases, and other interactions between the viewer and the TV station.
Generally, you will need to set up an account with the broadcaster and log
in to the account in order to enjoy the interactive services they offer. Note
that interactive services are only available when your TV is connected to the
Internet. In addition, T-Commerce requires that you have a certificate.
Copy your certificate from the computer to a USB device and connect that
device to the TV. (Interactive services are not being offered yet. The actual
service launch date varies depending on the broadcaster.)
A message displays
"Receiving" but no change
happens.
This indicates an error has occurred while receiving data. An execution error
message will also appear on the screen. If this happens, try again.
Nothing appears on the
screen after the Data Service
is launched.
The Data Service may be initialising or the signal may have been severed by
the broadcaster.
72
The Schedule Recording/Timeshift Function Isn't Working
When Timeshift or Schedule Recording aren't working, these steps may help resolve the problem.
The problem Try this!
Schedule Recording cannot be
used.
Check if there is a USB device connected to the TV.
Recording will automatically stop if the signal becomes too weak. The
Timeshift function will not work if there isn't enough storage space on the
USB device.
Anynet+ (HDMI-CEC) Isn't Working
When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem.
The problem Try this!
Anynet+ does not work.
Confirm that the device is an Anynet+ device. The Anynet+ system supports
Anynet+ devices only.
Check if the power cord of the Anynet+ device is properly connected.
Check the cable connections of the Anynet+ device.
Go to Anynet+ (HDMI-CEC) ( Settings System Expert Settings
Anynet+ (HDMI-CEC)) and see if Anynet+ (HDMI-CEC) has been set to On.
Check whether the TV remote control is in TV mode.
Check whether the remote control is Anynet+ compatible.
Anynet+ may not function when some other functions are active, including
Channel Search, Smart Hub, Plug & Play, etc.
If you have disconnected and then reconnected the HDMI cable, scan for
devices again or turn your TV off and on.
I want to start Anynet+.
Check if the Anynet+ device is properly connected to the TV, and then select
the Anynet+ (HDMI-CEC) ( Settings System Expert Settings
Anynet+ (HDMI-CEC)) menu to see if Anynet+ (HDMI-CEC) is set to On.
I want to exit Anynet+. Set Anynet+ (HDMI-CEC) ( Settings System Expert Settings
Anynet+ (HDMI-CEC)) to Off.
The message "Connecting
to Anynet+ device..." or
"Disconnecting from Anynet+
device" appears on the screen.
You cannot use the remote control when the TV is configuring Anynet+
or switching to a viewing mode. Use the remote control after the TV has
completed the Anynet+ configuration or has switched to a viewing mode.
73
The problem Try this!
The Anynet+ device won't
play. You cannot use the play function when Start Setup is in progress.
The connected device is not
displayed.
Check whether the device supports Anynet+.
Check whether the HDMI cable is properly connected.
Go to Anynet+ (HDMI-CEC) ( Settings System Expert Settings
Anynet+ (HDMI-CEC)) and see if Anynet+ (HDMI-CEC) has been set to On.
Scan for Anynet+ devices again.
Anynet+ devices must be connected to the TV using an HDMI cable. Make sure
the device is connected to your TV with an HDMI cable. Some HDMI cables may
not support Anynet+.
If the connection is terminated because there has been a power failure or the
HDMI cable has been disconnected, please scan for the device again.
The TV audio is not being
played through the receiver.
Connect an optical cable to the TV and the receiver.
ARC enables the TV to output digital sound via the HDMI (ARC) port.
However, ARC is only available when the TV is connected to an audio receiver
that supports ARC.
74
I Have Trouble Launching/Using Apps
When apps aren't working, these steps may help resolve the problem.
The problem Try this!
I launched an app, but it's in
English. How can I change the
language?
Languages supported by the app may be different from the user interface
language. The ability to change the language depends on the service provider.
My application is not working. Check with the service provider.
Refer to the Help section on the application service provider's website.
My File Won't Play
When apps aren't playing, these steps may help resolve the problem.
The problem Try this!
Some files can't be played. This problem may occur with high-bitrate files. Most files can be played back,
but you might experience problems with high-bitrate files.
I Want to Reset the TV
Initialize the settings to factory defaults.
Reset Path Description
Reset Settings
Settings
Support Self Diagnosis
Reset
Reset Picture, Sound, Broadcasting, and all other settings,
except for the network settings, default settings.
Reset Smart Hub
Settings
Support Self Diagnosis
Reset Smart Hub
Resets all Smart Hub settings to their factory defaults and
deletes all information related to Samsung accounts, linked
service accounts, Smart Hub service agreements, and Smart
Hub applications.
75
Other Issues
Use these procedures to resolve other issues which may occur.
The problem Try this!
The TV is hot.
Watching TV for an extended period of time causes the panel to generate heat.
The heat from the panel is dissipated through internal vents running along the
top of the TV. The bottom, however, may feel hot to the touch after extended
use. Children watching TV need constant adult supervision to prevent them
from touching the TV. This heat, however, is not a defect and does not affect
the TV's functionality.
The picture won’t display in
full screen.
HD channels will have black bars on either side of the screen when displaying
upscaled SD (4:3) content.
Black bars will appear at the top and bottom of the screen when you watch
movies that have aspect ratios different from your TV.
Adjust the picture size options on your external device or set the TV to full
screen.
The "Mode Not Supported"
message appears.
The output resolution of the attached device is not supported by the TV.
Check the TV's supported resolutions and adjust the external device’s output
resolution accordingly.
The Subtitles item in the TV
menu is greyed out.
When an external device is connected with an HDMI or Component cable, the
Subtitle is unavailable. Adjust the subtitle setting on the external device.
The TV smells of plastic. This smell is normal and will dissipate over time.
The Signal Information option
under Self Diagnosis isn't
activated.
Verify that the current channel is a digital channel.
The Signal Information is only available for digital channels.
The TV is tilted to the side. Remove the base stand from the TV and reassemble it.
The stand is wobbly or
crooked.
Make sure the indicator arrows on the stand and stand holder are properly
aligned.
The remote control, and/or
voice does not work.
The TV ships with protective stickers covering some of the sensors. Make sure
all of the stickers have been removed.
The Broadcasting option has
been deactivated.
Broadcasting is only available when the Source is set to TV.
The Broadcasting menu cannot be accessed while you watch TV using a cable
or satellite box.
The Broadcasting menu cannot be accessed while a recording is in progress or
the timeshift function is running.
The settings are lost after 5
minutes or every time the TV
is turned off.
If the Usage Mode is set to Retail Mode, the TV's audio and video settings are
automatically reset every 5 minutes.
Change the Usage Mode ( Settings System Expert Settings
Usage Mode) to Home Mode.
76
The problem Try this!
There is an intermittent loss
of audio or video.
Check the cable connections and reconnect them.
Loss of audio or video can be caused by using overly rigid or thick cables.
Make sure the cables are flexible enough for long term use. If you are
mounting the TV to a wall, we recommend using cables with 90-degree
connectors.
There are small particles on
the TV's bezel. This is part of the product’s design and is not a defect.
The PIP is not available.
PIP is available only when an external device is connected with an HDMI or
Component cable. Note that the function is unavailable when the Smart Hub
is active or the Sports Mode is On.
A POP (TV’s internal banner
ad) appears on the screen.
Change the Usage Mode ( Settings System Expert Settings
Usage Mode) to Home Mode.
The TV is making a popping
noise.
The expansion and contraction of the TV's outer casing may cause a popping
noise. This does not indicate a product malfunction. The TV is safe to use.
The TV is making a humming
noise.
Your TV utilises high-speed switching circuits and high levels of electrical
current. Depending on the TV's brightness level, the TV may seem slightly
noisier than a conventional TV.
Your TV has undergone strict quality control procedures that meet our
demanding performance and reliability requirements.
Some noise coming from the TV is considered normal and is not an acceptable
cause for an exchange or refund.
77
Before Using the Recording and Timeshift Functions
Read these instructions before using Recording and Timeshift.
"This function is only available on certain models in specific geographical areas.
Before using the recording and schedule recording functions
●To set up a Schedule Recording, you must first set the TV's clock. Set the Clock ( Settings
System Time Clock).
●You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries.
●Recordings are DRM-protected and therefore cannot be played back on a computer or on a different
TV. In addition, these files cannot be played back on your TV if its video circuit has been replaced.
●A USB hard drive with a speed of 5,400 rpm or above is recommended. However, RAID-type USB
hard drives are not supported.
●USB memory sticks are not supported.
●The total recording capacity may differ with the amount of available hard drive space and the
recording quality level.
●Schedule Recording requires at least 100MB of free space on the USB storage device. Recording will
stop if the available storage space falls below 50MB while recording is in progress.
●If the available storage space falls below 500MB while both the Schedule Recording and Timeshift
functions are in progress, only the recording will stop.
●The maximum recording time is 720 minutes.
●Videos are played according to the TV settings.
●If the input signal is changed while recording is in progress, the screen will go blank until the
change is made. In this case, recording will resume, but will not be available.
●When using the Record or Schedule Recording function, the actual recording may start a second or
two later than the specified time.
Precautions and Notes
You can get instructions and information that you must read after installation.
78
●If the Schedule Recording function is operating while a recording is being made on an HDMI-CEC
external device, the priority is given to the Schedule Recording.
●Connecting a recording device to the TV automatically deletes abnormally saved recording files.
●If the Off Timer or Auto Power Off has been set, the TV will override these settings, continue to
record, and turn off after the recording has ended.
Before using the timeshift function
●A USB hard drive with a speed of 5,400 rpm or above is recommended. However, RAID-type USB
hard drives are not supported.
●USB memory sticks or flash drives are not supported.
●The total recording capacity may differ with the amount of available hard drive space and the
recording quality level.
●If the available storage space falls below 500MB while both the Schedule Recording and Timeshift
functions are in progress, only the recording will stop.
●The maximum amount of time available for the Timeshift function is 90 minutes.
●The Timeshift function is not available for locked channels.
●Time-shifted videos are played according to the TV settings.
●The Timeshift function may be terminated automatically once it reaches its maximum capacity.
●The Timeshift function requires at least 1.5GB of free space available on the USB storage device.
79
Read Before Using Apps
Read this information before using Apps.
●Due to the product characteristics featured on the Samsung Smart Hub, as well as limitations in
available content, certain features, applications, and services may not be available on all devices
or in all territories. Some Smart Hub features may also require additional peripheral devices
or membership fees. Visit http://www.samsung.com for more information on specific device
information and content availability. Services and content availability are subject to change without
prior notice.
●Samsung Electronics takes no legal responsibility whatsoever for any interruption of app services
caused by the service provider for any reason.
●Application services may be provided in English only and available content may differ with the area.
●For more information about applications, visit the applicable service provider's website.
●An unstable Internet connection may cause delays or interruptions. In addition, applications may
terminate automatically depending on the network environment. If this occurs, check your Internet
connection and try again.
●Application services and updates may become unavailable.
●Application content is subject to change by the service provider without prior notice.
●Specific services may differ with the version of the application installed on the TV.
●An application's functionality may change in future versions of the application. If this occurs, run the
application's tutorial or visit the service provider's website.
●Depending on the service provider's policies, certain applications may not support multitasking.
Read Before Using the Web Browser
Read this information before using the WEB BROWSER.
●The WEB BROWSER is not compatible with Java applications.
●You cannot download files. If you attempt to download a file, you will receive an error message
instead.
●The web browser may not be able to access certain websites.
●Playing Flash videos may be restricted.
80
●E-commerce for online purchases is not supported.
●With websites that have scrollable windows, scrolling a window can result in corrupted characters.
●ActiveX is not supported.
●Certain options are not accessible in Link Browsing mode. (Switch to Pointer Browsing to activate
those options.)
●Only a limited number of fonts are supported. Certain symbols and characters may not be displayed
properly.
●The response to remote commands and the resulting on-screen display may be delayed while a web
page is loading.
●The copy and paste operations are not supported.
●When composing an email or a simple message, certain functions such as the font size and colour
selection may not be available.
●There is a limit to the number of bookmarks and the size of the log file that can be saved.
●The number of windows that can be opened concurrently differs with the search conditions and the
TV model.
●The web browsing speed will differs with the network environment.
●Embedded videos in a web page cannot be played at the same time while the PIP (picture-in-picture)
function is operating.
●If the Clock ( Settings System Time Clock) has not been set, the browsing history will
not be saved.
●The browsing history is saved from latest to oldest, with the oldest entries being overwritten first.
●Depending on the types of video/audio codecs supported, it might not be possible to play certain
video and audio files while playing HTML5 Video/Audio.
●Video sources from PC-optimised streaming service providers may not play properly on our
proprietary WEB BROWSER.
81
Read Before Playing Photo, Video, or Music Files
Read this information before playing media content.
Limitations on use of photo, video, and music files Try Now
●The TV supports MSC (Mass Storage Class) USB devices only. MSC is a class designation for mass
storage devices. Types of MSC devices include external hard drives, flash card readers, and digital
cameras. (USB hubs are not supported.) These kinds of devices must be connected directly to the
One Connect's or TV's USB port. The TV may not be able to recognise the USB device or read the files
on the device if it is connected to the TV via a USB extension cable. Do not disconnect the USB device
while transferring files.
●When connecting an external hard drive, use the USB (HDD) port. We recommend that you use an
external hard drive with its own power adapter.
●Certain digital cameras and audio devices may not be compatible with the TV.
●If there are multiple USB devices connected to the TV, the TV might not be able to recognise some or
all the devices. USB devices that use high-power input should be connect the USB [5V, 1A] port.
●The TV supports the FAT, exFAT, and NTFS file systems.
●After sorting files in the Folder view mode, the TV can display up to 1000 files per folder. If the USB
device contains more than 8,000 files and folders, however, some files and folders might not be
accessible.
●The PTP (Picture Transfer Protocol) connection mode is available only for digital cameras. If you
connect a smartphone or tablet to the TV using PTP mode, the TV will not recognise it.
●Certain files, depending on how they were encoded, may not play on the TV.
●Certain files are not available depending on the model.
82
Supported external subtitles
Name Format
MPEG-4 Timed text .ttxt
SAMI .smi
SubRip .srt
SubViewer .sub
Micro DVD .sub or .txt
SubStation Alpha .ssa
Advanced SubStation Alpha .ass
Powerdivx .psb
SMPTE-TT Text .xml
Supported internal subtitles
Name Container
Xsub AVI
SubStation Alpha MKV
Advanced SubStation Alpha MKV
SubRip MKV
VobSub MKV
MPEG-4 Timed text MP4
TTML in smooth streaming MP4
SMPTE-TT Text MP4
SMPTE-TT PNG MP4
83
Supported image formats and resolutions
File extension Format Resolution
*.jpg
*.jpeg
JPEG 15360x8640
*.webp PNG 4096x4096
*.bmp BMP 4096x4096
*.mpo MPO 15360x8640
Supported music formats and codecs
File extension Format Codec Note
*.mp3 MPEG MPEG1 Audio
Layer 3
*.m4a
*.mpa
*.aac
MPEG4 AAC
*.flac FLAC FLAC Supports up to 2 channels
*.ogg OGG Vorbis Supports up to 2 channels
*.wma WMA WMA
Supports up to 10 Pro 5.1 channels.
WMA lossless audio is not supported.
Supports up to the M2 profile.
*.wav wav wav
*.mid
*.midi
midi midi
Supports type 0 and type 1.
Seek is not supported.
Supports USB device only.
*.ape ape ape
*.aif
*.aiff
AIFF AIFF
*.m4a ALAC ALAC
84
Supported video codecs
File format Container Video codecs Resolution Frame rate (fps) Bitrate
(Mbps) Audio codecs
H.264 BP/MP/HP 60
HEVC(H.265 - Main
Profile only)
*.avi
*.mkv
Motion JPEG 30
*.asf
*.wmv
MVC
*.mp4
*.mov
AVI
MKV
DivX 3.11 / 4 / 5 / 6
*.3gp
*.vro
ASF
MP4
MPEG4 SP/ASP 60
Dolby Digital
LPCM
*.mpg
*.mpeg
*.ts
3GP
MOV
FLV
Window Media Video
v9(VC1)
ADPCM(IMA, MS)
AAC
HE-AAC
*.tp
*.trp
VRO
VOB
MPEG2 1920x1080 20
WMA
Dolby Digital Plus
*.mov
*.flv
PS
TS
MPEG1
MPEG(MP3)
DTS(Core, LBR)
*.vob
*.svi
SVAF Microsoft MPEG-4
v1, v2, v3
G.711(A-Law,
μ-Law)
*.m2ts
*.mts
Window Media
Video v7(WMV1)
,v8(WMV2)
30
*.divx
H.263 Sorrenson
VP6
*.webm WebM VP8 60 Vorbis
*.rmvb RMVB RV8/9/10 (RV30/40) 1920x1080 60 20 RealAudio 6
85
Other restrictions
●Codecs may not function properly if there is a problem with the content.
●Video content does not play or does not play correctly if there is an error in the content or container.
●Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility
ratings.
●If the Index Table is has an error, the Seek (Jump) function will not work.
●When playing video over a network connection, the video may not play smoothly because of data
transmission speeds.
●Some USB/digital camera devices may not be compatible with the TV.
●HEVC codec is only available in MKV/MP4/TS containers.
Video decoders
●H.264 FHD is supported up to Level 4.1. (does not support FMO/ASO/RS)
●VC1 AP L4 is not supported.
●All video codecs excluding WMV v7, v8, MSMPEG4 v3, MVC, and VP6:
Below 1280x720: 60 frame max
Above 1280x720: 30 frame max
●GMC 2 or above is not supported.
●Supports SVAF Top/Bottom, Side by Side, and Left/Right view sequence type (2ES) only.
●Supports BD MVC specs only.
Audio decoders
●WMA 10 Pro supports up to 5.1 channels. Supports up to the M2 profile. WMA lossless audio is not
supported.
●QCELP and AMR NB/WB are not supported.
●Vorbis is supported for up to 5.1 channels.
●Dolby Digital Plus is supported for up to 5.1 channels.
●The DTS LBR codec is only available for MKV/MP4/TS containers.
●The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 KHz, and differ by the
codec.
86
Read After Installing the TV
Read this information after installing the TV.
Picture sizes and input signals
The Picture Size setting is applied to the current source. The applied Picture Size will remain in effect
whenever you select that source unless you change it.
Input signal Picture size
Component 16:9 Standard, Custom, 4:3
Digital channel (720p) 16:9 Standard, Custom, 4:3
Digital channel (1080i, 1080p) 16:9 Standard, Custom, 4:3
Digital channel (3840 x 2160p @ 24/30Hz) 16:9 Standard, Custom
Digital channel (3840 x 2160p @ 50/60Hz) 16:9 Standard, Custom
Digital channel (4096 x 2160p) 16:9 Standard, Custom
HDMI (720p) 16:9 Standard, Custom, 4:3
HDMI (1080i, 1080p) 16:9 Standard, Custom, 4:3
USB (720p) 16:9 Standard, Custom, 4:3
USB (1080i/p @ 60Hz) 16:9 Standard, Custom, 4:3
"Auto may not work properly depending on the input signals.
87
Installing an anti-theft lock
●An anti-theft lock is a physical device that can be used to protect the TV against theft. Look for the
lock slot on the back of the TV. The slot has a icon next to it. To use the lock, wrap the lock cable
around an object that is too heavy to carry and then thread it through the TV's lock slot. The lock is
sold separately.
●The method of using an anti-theft lock may differ for each TV model. Refer to the lock's user manual
for more information.
"This function is only available on certain models in specific geographical areas.
Read before setting up a wireless Internet connection
Precautions for wireless Internet
●This TV supports the IEEE 802.11a/b/g/n/ac communication protocols. Samsung recommends using
IEEE 802.11n. Video files stored on a device connected to the TV via Home Network may not play
back smoothly.
"IEEE 802.11 ac communication protocol is not available on certain models.
●To use wireless Internet, the TV must be connected to a wireless router or modem. If the wireless
router supports DHCP, the TV can use a DHCP or static IP address to connect to the wireless network.
●Select a channel that is not currently in use for the wireless router. If the channel set for the
wireless router is currently being used by another device, the result is usually interference and/or a
communications failure.
●Most wireless networks have an optional security system. To enable a wireless network's security
system, you need to create a password using characters and numbers. This password is then needed
to connect to a security-enabled AP.
Wireless security protocols
●The TV only supports the following wireless network security protocols.
–Authentication Modes: WEP, WPAPSK, WPA2PSK
–Encryption Types: WEP, TKIP, AES
●In compliance with the newest Wi-Fi certification specifications, Samsung TVs do not support WEP
or TKIP security encryption in networks running in the 802.11n mode.
●If the wireless router supports WPS (Wi-Fi Protected Setup), you can connect the TV to your network
using PBC (Push Button Configuration) or a PIN (Personal Identification Number). WPS automatically
configures the SSID and WPA key settings.
●The TV cannot connect to non-certified wireless routers.
88
Read Before Connecting a Computer (Supported Resolutions)
Check the supported resolution for PC input signals.
●When you connect your TV to a computer, set the computer's video card to one of the standard
resolutions listed in the tables below or on the next page. The TV will automatically adjust to the
resolution you choose. Note that the optimal and recommended resolution is 1920 x 1080 at 60 Hz.
●Choosing a resolution not included in the tables can result in a blank screen or just the power
indicator turning on.
●Refer to the user manual of your graphics card for compatible resolutions.
IBM
Resolution
(Dots x lines)
Display format
Horizontal
frequency
(KHz)
Vertical
frequency
(Hz)
Clock
frequency
(MHz)
Polarity
(horizontal /
vertical)
720 x 400 70 Hz 31.469 70.087 28.322 - / +
MAC
Resolution
(Dots x lines)
Display format
Horizontal
frequency
(KHz)
Vertical
frequency
(Hz)
Clock
frequency
(MHz)
Polarity
(horizontal /
vertical)
640 x 480 67 Hz 35.000 66.667 30.240 - / -
832 x 624 75 Hz 49.726 74.551 57.284 - / -
1152 x 870 75 Hz 68.681 75.062 100.000 - / -
89
VESA DMT
Resolution
(Dots x lines)
Display format
Horizontal
frequency
(KHz)
Vertical
frequency
(Hz)
Clock
frequency
(MHz)
Polarity
(horizontal /
vertical)
640 x 480 60 Hz 31.469 59.940 25.175 - / -
640 x 480 72 Hz 37.861 72.809 31.500 - / -
640 x 480 75 Hz 37.500 75.000 31.500 - / -
800 x 600 60 Hz 37.879 60.317 40.000 + / +
800 x 600 72 Hz 48.077 72.188 50.000 + / +
800 x 600 75 Hz 46.875 75.000 49.500 + / +
1024 x 768 60 Hz 48.363 60.004 65.000 - / -
1024 x 768 70 Hz 56.476 70.069 75.000 - / -
1024 x 768 75 Hz 60.023 75.029 78.750 + / +
1152 x 864 75 Hz 67.500 75.000 108.000 + / +
1280 x 720 60 Hz 45.000 60.000 74.250 + / +
1280 x 800 60 Hz 49.702 59.810 83.500 - / +
1280 x 1024 60 Hz 63.981 60.020 108.000 + / +
1280 x 1024 75 Hz 79.976 75.025 135.000 + / +
1366 x 768 60 Hz 47.712 59.790 85.500 + / +
1440 x 900 60 Hz 55.935 59.887 106.500 - / +
1600 x 900RB 60 Hz 60.000 60.000 108.000 + / +
1680 x 1050 60 Hz 65.290 59.954 146.250 - / +
1920 x 1080 60 Hz 67.500 60.000 148.500 + / +
90
Supported Resolutions for Video Signals
Check the supported resolution for video signals.
CEA-861
Resolution
(Dots x lines)
Display format
Horizontal
frequency
(KHz)
Vertical
frequency
(Hz)
Clock
frequency
(MHz)
Polarity
(horizontal /
vertical)
720(1440) x
480i 60 Hz 15.734 59.940 27.000 - / -
720(1440) x
576i 50 Hz 15.625 50.000 27.000 - / -
720 x 480 60 Hz 31.469 59.940 27.000 - / -
720 x 576 50 Hz 31.250 50.000 27.000 - / -
1280 x 720 60 Hz 45.000 60.000 74.250 + / +
1280 x 720 50 Hz 37.500 50.000 74.250 + / +
1920 x 1080i 60 Hz 33.750 60.000 74.250 + / +
1920 x 1080i 50 Hz 28.125 50.000 74.250 + / +
1920 x 1080 60 Hz 67.500 60.000 148.500 + / +
1920 x 1080 50 Hz 56.250 50.000 148.500 + / +
1920 x 1080 30 Hz 33.750 30.000 74.250 + / +
1920 x 1080 25 Hz 28.125 25.000 74.250 + / +
1920 x 1080 24 Hz 27.000 24.000 74.250 + / +
91
CEA-861 (DVI)
Resolution
(Dots x lines)
Display format
Horizontal
frequency
(KHz)
Vertical
frequency
(Hz)
Clock
frequency
(MHz)
Polarity
(horizontal /
vertical)
720 x 480 60 Hz 31.469 59.940 27.000 - / -
720 x 576 50 Hz 31.250 50.000 27.000 - / -
1280 x 720 60 Hz 45.000 60.000 74.250 + / +
1280 x 720 50 Hz 37.500 50.000 74.250 + / +
1920 x 1080 60 Hz 67.500 60.000 148.500 + / +
1920 x 1080 50 Hz 56.250 50.000 148.500 + / +
Read Before Using Bluetooth Devices
Read this information before using a Bluetooth device.
"This function is not available on certain models in specific geographical areas.
Restrictions on using Bluetooth
●The Samsung Bluetooth Speaker is only available for devices supporting TV SoundConnect.
●You can't use Bluetooth devices, TV SoundConnect, and the Surround feature simultaneously.
●Compatibility issues may occur, depending on the Bluetooth Devices. (A Mobile exclusive headphone
may not be available, depending on the environment.)
●Lip-sync errors may occur.
●The TV and Bluetooth Devices may disconnect, depending on the distance between them.
●A Bluetooth device may hum or malfunction
–When a part of your body is in contact with the receiving/transmitting system of the Bluetooth
device or the TV.
–When the device is subject to electrical variation from obstructions caused by a wall, corner, or
office partitioning.
–When the device is exposed to electrical interference from same frequency-band devices
including medical equipment, microwave ovens, and wireless LANs.
92
●If the problem persists, be sure to use a Digital Sound Output (Optical) port or HDMI (ARC) port.
●In some models, only one Bluetooth device can be connected. However, in case of the Bluetooth
gamepad, you can connect them up to 2.
Buttons and Functions
Use convenience features or check available buttons and their descriptions for use while in playing media content.
"The available buttons and functions may differ with content.
Buttons and functions available while playing multimedia content
Press the Select button while playing any video, photo or recorded content. Then the following buttons
appear.
"The provided buttons or functions may differ with the media content type.
●Pause / Play or Start
Pauses or plays the multimedia content. You can use the following functions when the video is
paused.
"With the video paused, the TV does not play audio.
–Slow Motion: Allows you to play the video in slow playback speed (1/8, 1/4, 1/2) by selecting the
button.
●Previous / Next
Views the previous or the next the multimedia content.
●Rewind / Fast Forward
Rewinds or fast forwards the multimedia content. To increase the rewind or fast forward speed up
to 3 times faster than normal, select the button repeatedly. To restore the normal playback speed,
select the / button or select the Rewind/Fast Forward button 4 times in the playback screen.
●Repeat
Plays the current multimedia content repeatedly or all multimedia content files in the same folder
repeatedly.
●Shuffle
Plays the music in random order.
93
●Picture Off
Plays the multimedia content files only with the screen off.
●Rotate left / Rotate right
Rotates the photo left or right direction.
●Zoom
Zooms the photo in by up to a factor of 4.
●Fit to screen
Fits the photo to the screen.
●Background Music
Play the background music while the TV displays photos with the background music.
●Options
"The available options may differ by model and content.
Function Description
Slideshow Speed Sets the slideshow speed.
Slideshow Effect Applies transition effects to the slide show.
Background Music
Plays background music while the TV displays photos.
"The music files must be saved in the same USB device as the photo files.
"To pause the background music, select Background Music on playback screen.
Subtitles
Controls video subtitles.
●Subtitles: Turns the subtitles on or off.
●Language: Sets the caption language.
●Sync: Adjusts the synchronisation when the video and the subtitles are not
synchronised.
●Reset Sync: Resets the subtitle synchronisation adjustment to 0.
●Size: Changes the font size of the subtitles.
●Encoding: Displays a list of encoding languages. Allows you to change the encoding
language when subtitles are displayed incorrectly.
●Edge Type: Adjusts a position of texts and subtitles edge.
●Edge Color: Changes a color of subtitles edge.
Rotate Rotates the video.
Audio Language This function is only available if the video supports multi-track sound.
Information Displays detailed information about the current multimedia content.
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Buttons and functions available while using sports mode
If you press the Select button, the following buttons appear.
●Zoom
Pauses the current screen and zooms in any part of the screen by using 4 directional buttons.
"This function is not available when you browse the multimedia content saved on a USB storage device or
PIP is active.
"This function is not available when Data Service is active.
●Record
This function is only available if the TV supports the recording function.
●Timeshift
You can pause and rewind live TV.
"For more information about Timeshift, refer to "Using Timeshift."
"This function is only available if the TV supports the recording function.
●Manual Highlight
Saves a video from 10 seconds before you press the button to 10 seconds after.
"You can set the TV to automatically save highlights without user intervention. Select Settings
Picture Special Viewing Mode Sports Mode, and then set Auto Highlights to On. For more
information about Auto Highlights, refer to "Extracting highlights automatically."
"This function is only available while recording a programme.
●Highlights Player
Displays the Highlights Player screen and plays the highlights saved in the recorded file
automatically or manually. Highlights Player is not available when:
–You are switching the input signal
–Audio Description is On
–You are viewing a football game in the UHD resolution
"This function is only available while you are watching a recorded programme.
"This function is only available while recording a programme.
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●Dual Play
Allows you to watch a current programme in a PIP window while watching a recorded programme.
To exit PIP mode, select again. Dual Play is not available when:
–You are switching the input signal
–Audio Description is On
–You are viewing a football game in the UHD resolution
"This function is only available while you are watching a recorded programme.
"This function is only available while recording a programme.
Buttons and functions available while recording a programme or Timeshift
"The available buttons and functions may differ with the functions.
If you press the Select button, the following buttons appear.
●Recording Time
●Record
Starts instant recording of the current programme.
●Timeshift
You can pause and rewind live TV.
"This function is only available if the TV supports the recording function.
●Stop Recording, Stop Timeshift / Go to Live TV
Using the buttons on the remote control while recording a programme or Timeshift
●Pause / Play
When the recording is paused, you can use the following functions. However, no audio is heard while
the recording is paused.
–Slow Motion: Plays the video in half speed by pressing the button in pause mode.
●Rewind / Fast Forward
"This function is not available while you are watching a programme that is currently being broadcast.
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Licence
Check the license information and trademarks applied in your TV.
DivX Certified® to play DivX® video up to HD 1080p, including premium content.
DivX®, DivX Certified® and associated logos are trademarks of DivX, LLC and are used under license.
This DivX Certified® device has passed rigorous testing to ensure it plays DivX® video.
To play purchased DivX movies, first register your device at vod.divx.com. Find your registration code in the DivX VOD
section of your device setup menu.
Covered by one or more of the following U.S. patents: 7,295,673; 7,460,668; 7,515,710; 8,656,183; 8,731,369; RE45,052.
For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. DTS, the Symbol, DTS in
combination with the Symbol, DTS Premium Sound|5.1, DTS Digital Surround, DTS Express, and DTS Neo2:5 are
registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries.
© DTS, Inc. All Rights Reserved.
Manufactured under license from Dolby Laboratories.
Dolby and the double-D symbol are trademarks of Dolby Laboratories.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered
trademarks of HDMI Licensing LLC in the United States and other countries.
Trademark: Rovi and Rovi Guide are trademarks of Rovi Corporation and/or its subsidiaries.
Licence: The Rovi Guide system is manufactured under licence from Rovi Corporation and/or its subsidiaries.
Patent: The Rovi Guide system is protected by patents and patent applications filed in the US, Europe, and other
countries including one or more of the United States patents 6,396,546; 5,940,073; 6,239,794 issued to Rovi
Corporation and/or its subsidiaries.
Disclaimer: Rovi Corporation and/or its subsidiaries and related affiliates are not in any way liable for the accuracy
or availability of the programme schedule information or other data in the Rovi Guide system and cannot guarantee
service availability in your area. In no event shall Rovi Corporation and/or its related affiliates be liable for any
damages in connection with the accuracy or availability of the programme schedule information or other data in the
Rovi Guide system.
Open Source License Notice
Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open
Source License Notice is written only English.