Table of Contents
- Quick Guides
- Connections
- Connecting an Antenna (Aerial)
- Connecting to the Internet
- Connecting to a Network via a Mobile Dongle
- Troubleshooting Internet Connectivity Issues
- Connecting Video Devices
- Audio Input and Output Connections
- Connecting a Computer
- Connecting a Mobile Device
- Pairing a laptop to the TV - Wireless PC Mirroring (or KINO TV)
- Changing the input signal with external devices
- Connection Notes!
- Remote Control and Peripherals
- Smart Features
- Viewing Multiple Screens or Features with Multi-Link Screen
- Smart Hub
- Using Smart Hub with a Samsung Account
- Using the Apps Service
- Using the e-Manual
- Using the web browser
- Using the MY CONTENT Service
- Read before playing media content
- Playing multimedia content in a computer or mobile device
- Playing media content saved on a USB device
- Buttons and functions available while viewing photos
- Buttons and functions available while viewing videos
- Buttons and functions available while playing music
- Listening to music in HD quality
- Functions on the media content list screen
- Using the NewsON Service
- Controlling the TV with Your Voice
- Controlling the TV using Motions (Motion Control)
- Using Face Recognition
- TV Viewing
- Viewing Digital Broadcast Information at a Glance
- Recording Programmes
- Setting Up a Schedule Viewing
- Using Timeshift
- Using the Channel List
- Registering, Removing, and Editing Channels
- Creating a Personal Favourites List
- Editing a Favourites List
- Making Sports programmes More Realistic with Sports Mode
- Watching a Movie with Optimised Picture and Sound - African Cinema Mode
- TV-Viewing Support Features
- Using the Channel Settings Try Now
- Picture and Sound
- Adjusting the Picture Quality
- Viewing in 3D
- Picture Support Functions
- Adjusting the Sound Quality
- Using the Sound Support Functions
- Selecting speakers
- Listening to TV sound through a Samsung Bluetooth audio device
- Listening to TV sound through a Samsung Multiroom Link compatible speaker
- Listening to the TV through Bluetooth devices
- Configuring additional functions
- Listening to 3D audio in 3D mode
- Specifying the TV's installation type
- Resetting all sound settings
- System and Support
- Setting the Time and Using the Timer
- Using the Screen Burn Protection and Energy Saving Functions
- Using Anynet+ (HDMI-CEC)
- Updating the TV’s Software
- Protecting the TV from Hacking and Malicious Code
- Using Other Functions
- Running the accessibility functions quickly
- Enabling voice guides for the visually impaired
- Adjusting the menu transparency
- White text on black background (high contrast)
- Enlarging font (for the visually impaired)
- Learning about the remote control (for the visually impaired)
- Listening to the TV through Bluetooth devices (for the hearing impaired)
- Changing the menu language
- Setting up a password
- Checking Notifications
- Adjusting the viewing angle
- Programme Rating Lock
- Enabling game mode
- Richer colours and superior picture quality (BD Wise)
- Enabling/Disabling sound feedback
- Locking/Unlocking the Control Stick
- Showing/Hiding the Samsung logo while booting
- Enabling the TV to boot faster
- Enabling/Disabling the front indicators
- Removing Flickering
- Enabling/Disabling the welcome sound
- Enabling/Disabling the stand light
- Registering the TV as a DivX-certified device (watching for pay DivX movies)
- Restoring the TV to the factory settings
- Using the TV as a display model (for retail stores)
- Backing up the TV data with UHD Evolution Kit
- Updating recorded programmes
- Running Data Service Automatically
- HbbTV
- Using a TV Viewing Card (“CI or CI+ Card”)
- Teletext Feature
- Troubleshooting
- Getting Support
- There Is a Problem with the Picture
- I Can't Hear the Sound Clearly
- I Can't See 3D Images Clearly
- There Is a Problem with the Broadcast
- My Computer Won't Connect
- I Can't Connect to the Internet
- Data Service
- The Schedule Recording/Timeshift Function Isn't Working
- Anynet+ (HDMI-CEC) Isn't Working
- I Have Trouble Launching/Using Apps
- My File Won't Play
- I Want to Reset the TV
- Other Issues
- Precautions and Notes
- Before Using the Recording and Timeshift Functions
- Read Before Using 3D Mode
- Supported Resolutions for 3D Modes
- Supported Resolutions for each of UHD Input Signals
- Read Before Using Voice, Motion, or Face Recognition
- Read Before Using Apps
- Read Before Using the Web Browser
- Read Before Playing Photo, Video, or Music Files
- Restrictions
- Read After Installing the TV
- Read Before Connecting a Computer (Supported Resolutions)
- Supported Resolutions for Video Signals
- Read Before Using Bluetooth Devices
- Licence
- Glossary
Samsung UE65JS9005Q User Manual
Displayed below is the user manual for UE65JS9005Q by Samsung which is a product in the TVs category. This manual has pages.
Related Manuals
E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register
your product at
www.samsung.com
Model______________ Serial No.______________
Contents
Quick Guides
Using Smart Hub
1 Connecting to the Internet
1 Setting up Smart Hub
1 Using Smart Hub
Controlling the TV with Your Voice
2 Setting up Voice Recognition
3 Controlling the TV with your voice
Controlling the TV with Your Motion
4 Setting up Motion Control
5 Controlling the TV using motions
Using the Samsung Smart Control
6 Operating the TV with the POINTER button
7 Setting up the Samsung Smart Control
7 Pairing the TV to the Samsung Smart Control
Improving the Viewing Experience of Sports Events
8 Activating Sports Mode
Editing Channels
9 Running the Edit Channel function
9 Rearranging or deleting channels
Playing Multiple Screens
Connections
Connecting an Antenna (Aerial)
Connecting to the Internet
12 Establishing a wired Internet connection
13 Establishing a wireless Internet connection
Connecting to a Network via a Mobile Dongle
Troubleshooting Internet Connectivity Issues
16 Troubleshooting wired Internet connectivity issues
17 Troubleshooting wireless Internet connectivity issues
Connecting Video Devices
18 Connecting with an HDMI cable
19 Connecting with a component cable
19 Connecting with a composite (A/V) cable
Audio Input and Output Connections
20 Connecting with an HDMI (ARC) cable
21 Connecting with a digital audio (optical) cable
21 Connecting with a stereo audio cable
Connecting a Computer
22 Connecting through the HDMI port
23 Connecting with an HDMI-to-DVI cable
23 Connecting through your home network
Connecting a Mobile Device
24 Connecting with an MHL-to-HDMI Cable
25 Using Screen Mirroring
26 Connecting mobile devices without a wireless router
(Wi-Fi Direct)
26 Connecting a mobile device via Samsung Smart View
Pairing a laptop to the TV - Wireless PC Mirroring (or
KINO TV)
Changing the input signal with external devices
Connection Notes!
29 Connection notes for HDMI
30 Connection notes for audio devices
30 Connection notes for computers
31 Connection notes for mobile devices
31 Connection notes for Wireless PC Mirroring (or KINO TV)
Remote Control and Peripherals
About the Samsung Smart Control
Using the Samsung Smart Control
34 Operating the TV with the POINTER button
34 Operating the TV with the directional buttons and the
Enter button
35 Displaying and using the On-Screen Remote
37 Pairing the TV to the Samsung Smart Control
II
Controlling External Devices with the TV Remote -
Using the Universal Remote
37 Setting up the universal remote control
Controlling the TV with a Keyboard
38 Connecting a keyboard
39 Using the keyboard
Controlling the TV with a Mouse
40 Connecting a USB mouse
40 Using a mouse
Entering Text using the On-Screen QWERTY Keypad
41 Using additional functions
Smart Features
Viewing Multiple Screens or Features with Multi-Link
Screen
42 Using Multi-Link Screen
Smart Hub
44 Removing or pinning an item in the Recent group
44 Launching Smart Hub automatically
44 Testing Smart Hub connections
45 Using the Smart Hub tutorial
45 Resetting Smart Hub
Using Smart Hub with a Samsung Account
46 Creating a Samsung account
47 Signing in to a Samsung account
47 Linking your Samsung account to external service
accounts
48 Changing and adding information to a Samsung account
48 Deleting a Samsung account from the TV
Using the Apps Service
49 Managing Downloaded Apps with the pop-up Options
menu
50 Installing an app
50 Removing an app from the TV
51 Moving apps
51 Locking and unlocking apps
51 Updating apps
51 Rearranging apps
51 Rating purchased apps
51 Using other app features and functions
Using the e-Manual
52 Launching the e-Manual
52 Using the buttons in the e-Manual
Using the web browser
53 Browsing preferences
Using the MY CONTENT Service
54 Read before playing media content
55 Playing multimedia content in a computer or mobile
device
55 Playing media content saved on a USB device
56 Buttons and functions available while viewing photos
58 Buttons and functions available while viewing videos
60 Buttons and functions available while playing music
61 Listening to music in HD quality
61 Functions on the media content list screen
Using the NewsON Service
62 News
62 Weather
Controlling the TV with Your Voice
64 Read before using voice recognition
64 Learning voice recognition basics
66 Using imperative voice recognition
66 Using interactive voice recognition at a short distance
66 Using voice recognition at a long distance
67 Using the voice recognition tutorial
Controlling the TV using Motions (Motion Control)
68 Testing ambient illumination using the TV camera
69 Activating motion control
72 Changing the motion control screen layout
Using Face Recognition
74 Registering your face to your samsung account
75 Changing your login method of face recognition
75 Signing in to a Samsung account using face recognition
II III
TV Viewing
Viewing Digital Broadcast Information at a Glance
76 Using the guide
77 Checking current programme info
77 Changing the broadcast signal
77 Checking digital channel signal info and strength
Recording Programmes
78 Recording programmes
79 Using the functions available while recording a
programme
80 Using the buttons on the remote control while recording
a programme
81 Managing the schedule recording list
81 Viewing recorded programmes
83 Managing recorded files
Setting Up a Schedule Viewing
84 Setting up a schedule viewing for a channel
85 Editing a schedule viewing
85 Cancelling a schedule viewing
Using Timeshift
86 Using the buttons on the remote control while using
Timeshift
Using the Channel List
Registering, Removing, and Editing Channels
88 Registering and removing channels
88 Editing registered channels
89 Enabling / Disabling password protection on channels
89 Locking / Unlocking channels
89 Changing channel numbers
Creating a Personal Favourites List
90 Registering channels as favourites
90 Viewing and selecting channels on Favourites lists only
Editing a Favourites List
91 Using the Edit Favourites screen menu items
Making Sports programmes More Realistic with Sports
Mode
93 Enabling sports mode
93 Choosing sports type
94 Notifying when a game starts
94 Extracting highlights automatically
95 Using the functions available while watching sports in
sports mode
97 Viewing a game recorded in sports mode
Watching a Movie with Optimised Picture and Sound -
African Cinema Mode
TV-Viewing Support Features
98 Setting a service provider
98 Watching TV broadcasts with subtitles
99 Reading digital text
99 Scanning for available channels
99 Selecting aerial connection type
100 Selecting the broadcast audio language
100 Audio Description
100 Genre Selection
100 Using adult genre
Using the Channel Settings
101 Setting the country (area)
101 Tuning broadcast signals manually
102 Fine-Tuning the screen
102 Transferring channel list
102 Deleting CAM operator profile
103 Setting satellite system
103 Changing teletext language
103 Showing common interface menu
Picture and Sound
Adjusting the Picture Quality
104 Choosing a picture mode
105 Adjusting the picture quality
106 Adjusting advanced settings
107 Adjusting picture options
Viewing in 3D
110 Starting 3D
111 Adjusting 3D effects
Picture Support Functions
112 Viewing a picture-in-picture (PIP)
113 Changing the picture size and position
115 Listening to audio only (Picture Off)
115 Resetting the picture mode settings
IV
Adjusting the Sound Quality
116 Choosing a sound mode
117 Applying sound effects
118 Customising sound
Using the Sound Support Functions
119 Selecting speakers
120 Listening to TV sound through a Samsung Bluetooth
audio device
120 Listening to TV sound through a Samsung Multiroom
Link compatible speaker
121 Listening to the TV through Bluetooth devices
122 Configuring additional functions
123 Listening to 3D audio in 3D mode
123 Specifying the TV's installation type
123 Resetting all sound settings
System and Support
Setting the Time and Using the Timer
124 Setting the current time
126 Using the timers
Using the Screen Burn Protection and Energy Saving
Functions
128 Preventing screen burn
128 Reducing the energy consumption of the TV
Using Anynet+ (HDMI-CEC)
129 Setting up Anynet+ (HDMI-CEC)
129 Using Anynet+ (HDMI-CEC)
Updating the TV’s Software
131 Updating the TV’s software to the latest version
131 Updating the TV automatically
132 Updating the TV manually
Protecting the TV from Hacking and Malicious Code
132 Checking the TV and connected storage for malicious
code
133 Configuring additional functions
Using Other Functions
134 Running the accessibility functions quickly
134 Enabling voice guides for the visually impaired
135 Adjusting the menu transparency
135 White text on black background (high contrast)
135 Enlarging font (for the visually impaired)
135 Learning about the remote control (for the visually
impaired)
136 Listening to the TV through Bluetooth devices (for the
hearing impaired)
136 Changing the menu language
136 Setting up a password
136 Checking Notifications
137 Adjusting the viewing angle
137 Programme Rating Lock
137 Enabling game mode
137 Richer colours and superior picture quality (BD Wise)
138 Enabling/Disabling sound feedback
138 Locking/Unlocking the Control Stick
138 Showing/Hiding the Samsung logo while booting
138 Enabling the TV to boot faster
138 Enabling/Disabling the front indicators
139 Removing Flickering
139 Enabling/Disabling the welcome sound
139 Enabling/Disabling the stand light
139 Registering the TV as a DivX-certified device (watching
for pay DivX movies)
140 Restoring the TV to the factory settings
140 Using the TV as a display model (for retail stores)
140 Backing up the TV data with UHD Evolution Kit
141 Updating recorded programmes
Running Data Service Automatically
HbbTV
Using a TV Viewing Card (“CI or CI+ Card”)
143 Connecting the “CI or CI+ Card” via COMMON
INTERFACE slot
143 Using the “CI or CI+ Card”
Teletext Feature
Troubleshooting
Getting Support
146 Support through Remote Management
147 Finding the contact information for service
IV V
There Is a Problem with the Picture
148 Testing the picture
I Can't Hear the Sound Clearly
150 Testing the sound
I Can't See 3D Images Clearly
151 Testing 3D picture quality
There Is a Problem with the Broadcast
My Computer Won't Connect
I Can't Connect to the Internet
Data Service
The Schedule Recording/Timeshift Function Isn't
Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
Precautions and Notes
Before Using the Recording and Timeshift Functions
158 Before using the recording and schedule recording
functions
159 Before using the timeshift function
Read Before Using 3D Mode
160 3D precautions
Supported Resolutions for 3D Modes
164 HDMI
164 Component
164 Digital channel
164 Videos/Photos
Supported Resolutions for each of UHD Input Signals
165 If HDMI UHD Color is set to Off
165 If HDMI UHD Color is set to On
Read Before Using Voice, Motion, or Face Recognition
166 Precautions for voice, motion, and face recognition
167 Requirements for using voice, motion, or face recognition
Read Before Using Apps
Read Before Using the Web Browser
Read Before Playing Photo, Video, or Music Files
172 Limitations on use of photo, video, and music files
173 Supported external subtitles
173 Supported internal subtitles
174 Supported image formats and resolutions
174 Supported music formats and codecs
175 Supported video codecs
Restrictions
177 Restrictions to PIP (Picture-in-Picture)
177 Flexible CI
Read After Installing the TV
178 Picture sizes and input signals
178 Installing an anti-theft lock
179 Read before setting up a wireless Internet connection
Read Before Connecting a Computer (Supported
Resolutions)
180 IBM
180 MAC
181 VESA DMT
Supported Resolutions for Video Signals
182 CEA-861
Read Before Using Bluetooth Devices
183 Restrictions on using Bluetooth
Licence
Glossary
VI
1
Using Smart Hub
Connecting to the Internet
(MENU/123) MENU Network Network Settings
Connect the TV to the Internet wired or wirelessly.
Setting up Smart Hub
Press the button on your remote control. When you start Smart Hub for the first time, the Set Up
Smart Hub screen appears. Follow the instructions on the screen to configure the required settings
and complete the setup.
Welcome to Smart Hub
Set Up Smart Hub Learn More
Using Smart Hub
Enjoy the multiple functions provided by Smart Hub on a single screen.
"For more information, refer to "Smart Hub."
Quick Guides
You can learn quickly how to run the most useful functions in operating the TV.
Learn how to use Smart Hub, Voice Recognition, Motion Control, Sports Mode, Edit Channel, and Multi-Link Screen to enjoy the TV quickly.
2
Controlling the TV with Your Voice
Setting up Voice Recognition
(MENU/123) MENU System Voice Recognition
Finish the settings required for voice recognition, such as the language to use and whether to use Use
TV Voice.
System
Accessibility
Setup
Sports Mode
Menu Language
English
Smart Security
Universal remote setup
Voice Recognition
"Your TV's menu may differ from the image above, depending on the model.
2 3
Controlling the TV with your voice
(MENU/123) MENU System Voice Recognition Enabled Microphones
Select a microphone you want to use, say "Hi TV" or "Smart TV" to the TV's built-in microphone (for
9500 series models) or then press and hold the MENU/123 button on the Samsung Smart Control. The
Voice Recognition screen appears. When the Voice Recognition icon appears on the screen, speak
commands slowly, in a moderately loud voice, into the microphone on the Samsung Smart Control.
"For the 9500 series models, you can use the voice recognition function with the TV's built-in camera and
Samsung Smart Control. Set Enabled Microphones to TV & Remote.
"This function is only available on certain models in specific geographical areas.
"For more information, refer to "Controlling the TV with Your Voice."
4
Controlling the TV with Your Motion
Setting up Motion Control
(MENU/123) MENU System Motion Control
Perform Motion Control Environment Test, then finish the settings required to run motion control,
such as how to adjust Pointer Speed and whether to show Animated Motion Guide.
System
Setup
Sports Mode
Menu Language
English
Smart Security
Universal remote setup
Voice Recognition
Motion Control On
"Your TV's menu may differ from the image above, depending on the model.
4 5
Controlling the TV using motions
(MENU/123) MENU System Motion Control Motion Control
1.
Set Motion Control to On.
2.
Face the TV camera, raise your hand to a comfortable position, and then move your index finger
to the left or right slowly with it fully extended upwards.
3.
Move your hand left or right slowly to move the pointer to a function.
4.
Curl your index finger down to select a function, and then raise it again to run the selected
function.
"This function is only available on certain models in specific geographical areas.
"Motion Control is available in either direction control or motion pointing mode.
"9000 models need to be connected to the TV camera in order to use Motion Control.
"When you use the SEK-3500 series models of UHD Evolution Kit, if your TV does not have the built-in
camera, purchase a new optional camera.
"For more information, refer to "Controlling the TV using Motions (Motion Control)."
6
Using the Samsung Smart Control
Operating the TV with the POINTER button
Place a finger on the POINTER button and move the Samsung Smart Control. The pointer on the
screen moves in the direction you moved the Samsung Smart Control. Move the pointer to one of the
following icons on the screen, and then press the POINTER button.
●: Displays the On-Screen Remote.
●: Allows you to adjust the volume or select speakers.
●: Displays the channel list.
●: Launches Smart Hub.
6 7
Setting up the Samsung Smart Control
(MENU/123) MENU System Smart Control Settings
Configure the basic settings for using the Samsung Smart Control.
System
Universal remote setup
Voice Recognition
Motion Control
Time
Notifications
Device Manager
Smart Control Settings
"Your TV's menu may differ from the image above, depending on the model.
Pairing the TV to the Samsung Smart Control
When you turn on the TV for the first time, the Samsung Smart Control pairs to the TV automatically.
If the Smart Control does not pair to the TV automatically, point it at the remote control sensor of the
TV, then press the ① and ② buttons on the Samsung Smart Control simultaneously for 3 seconds or
more.
8
Improving the Viewing Experience of Sports Events
Activating Sports Mode
(MENU/123) MENU System Sports Mode
Set Sports Mode to On. The TV automatically configures the picture and sound settings so that they
are suitable for football events.
System
Accessibility
Setup
Sports Mode
Menu Language
English
Smart Security
Universal remote setup
Voice Recognition
"Your TV's menu may differ from the image above, depending on the model.
You can zoom in the screen while you are using the sports mode. Move the focus to the part of screen
to magnify.
"For more information, refer to "Making Sports programmes More Realistic with Sports Mode."
"This function is only available on certain models in specific geographical areas.
8 9
Editing Channels
Running the Edit Channel function
(MENU/123) MENU Broadcasting Edit Channel
Broadcasting
Auto Tuning
Aerial
Terrestrial
Channel List
Guide
Schedule Manager
Edit Channel
Edit Favourites
"Your TV's menu may differ from the image above, depending on the model.
Rearranging or deleting channels
(MENU/123) MENU Broadcasting Edit Channel Change Number or Delete
You can rearrange the order of channels or delete channels. To change the order of a channel, select it
and then select Change Number. To delete a channel, select it and then select Delete.
"Certain channels are not available depending on the channel type.
11
Connecting an Antenna (Aerial)
Connect the TV to an antenna or a cable outlet to receive broadcast signals.
Connect a cable from an antenna or cable outlet to the ANT IN connector, as shown in the image
below.
"An antenna connection is not necessary if you connect a cable box or satellite receiver.
It is best to connect the both connectors using a Multi-Switch or DiSEqC. Switch, etc and to set Aerial
Connection Type to Dual Oscillator.
"A connection method may differ with the models.
"DVB-T2 system may not be available in specific geographical areas.
Connections
You can enjoy broadcasts, Internet and external device's screen on the TV by connecting an antenna and external device.
Connect an antenna, video device, external audio device, computer, or mobile device to the TV.
12
Connecting to the Internet
Establishing a wired Internet connection
Using LAN cables
There are three ways to connect the TV to your Internet access points, as shown in the following
illustrations:
●Wall-mounted LAN Outlet
LAN
●External Modem
LAN
●① IP Router + ② External Modem
LAN
1
2
"We recommend using Cat 7 LAN cables to link your TV to the Internet Access Points.
"The TV will not be able to connect to the Internet if the network speed is below 10Mbps.
12 13
Connecting to a wired Internet network automatically
(MENU/123) MENU Network Network Settings Try Now
Automatically connect to an available network.
1.
Select Wired.
2.
Once network connection is successful, you will see a confirmation message. If it fails, try again
or connect manually.
Establishing a wireless Internet connection
Connecting to a wireless internet network automatically
(MENU/123) MENU Network Network Settings
Make sure that you have the wireless router's SSID (name) and password settings before attempting to
connect.
1.
Select Wireless. The TV automatically displays a list of available wireless networks.
2.
Select a network. If the network you want doesn't appear in the list, select Add Network, and
then enter the network's SSID (name) manually.
3.
If your network is security enabled, enter the password. If your network is not security-enabled,
the TV will bypass the on-screen keyboard and attempt to connect right away.
14
Connecting to a wireless internet network with WPS
(MENU/123) MENU Network Network Settings
If the router has a WPS(wi-fi protected setup) push button, you can use it to connect the TV to the
router automatically.
1.
Select Wireless. The TV automatically displays a list of available wireless networks.
2.
Select Stop and then select WPS.
3.
Press the WPS or PBC buttons on your wireless router in less than two minutes.
4.
The TV is connected to the network automatically.
Checking the internet connection status
(MENU/123) MENU Network Network Status Try Now
Network
Network Status
Network Settings
Wi-Fi Direct
Multimedia Device Settings
Screen Mirroring
Device Name
[TV] Samsung
"Your TV's menu may differ from the image above, depending on the model.
View the current network and Internet status.
Changing the name of the TV on a network
(MENU/123) MENU Network Device Name Try Now
You can change a name for the TV that will appear on mobile devices and laptop computers.
1.
Select Device Name from the Network menu.
2.
Select a name from the list that appears. Alternatively, select User Input to enter a name manually.
14 15
Connecting to a Network via a Mobile Dongle
You can make the TV to connect to a network via a mobile device by connecting a mobile dongle to
the TV. Connect the mobile dongle to the USB port in the TV.
"This function is only available on certain models in specific geographical areas.
"When you use a large mobile dongle(Data Card), USB devices may not work properly due to interferences
among the USB ports, or the wireless network may not work properly due to interferences from the
peripherals and surroundings. In this case, use a USB extension cable.
"Channel-bound Apps & Ticker is not available when you set up mobile network.
"If you have any problems using online services, please contact your Internet service provider.
The mobile service providers and their devices that support this function are as follows:
●Vodacom (Model No: K4605)
●MTN (Model No: E3131S, E3251)
●Safaricom (Model No: E303)
16
Troubleshooting Internet Connectivity Issues
Troubleshooting wired Internet connectivity issues Try Now
No network cable found
Make sure that the network cable is plugged in. If it is connected, make sure that the router is turned
on. If it is on, try turning it off and on again.
IP auto setting failed
Do the following or configure the IP Settings manually.
1.
Make sure that the DHCP server is enabled on the router, and reset the router.
2.
If the problem persists, contact your Internet Service Provider.
Unable to connect to the network
1.
Check all IP Settings.
2.
Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back
in.
3.
If this does not work, contact your Internet Service Provider.
Connected to a local network, but not to the Internet
1.
Make sure that the Internet LAN cable is connected to the router's external LAN port.
2.
Check the DNS values in IP Settings.
3.
If the problem persists, contact your Internet Service Provider.
Network setup is complete, but unable to connect to the Internet
If the problem persists, contact your Internet Service Provider.
16 17
Troubleshooting wireless Internet connectivity issues
Wireless network connection failed
If a selected wireless router is not found, go to Network Settings and select the correct router.
Unable to connect to a wireless router
1.
Check if the router is turned on. If it is, turn it off and on again.
2.
Enter the correct password if required.
IP auto setting failed
Do the following or configure the IP Settings manually.
1.
Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back
in.
2.
Enter the correct password if required.
3.
If the problem persists, contact your Internet Service Provider.
Unable to connect to the network
1.
Check all IP Settings.
2.
Enter the correct password if required.
3.
If the problem persists, contact your Internet Service Provider.
Connected to a local network, but not to the Internet
1.
Make sure that the Internet LAN cable is connected to the router's external LAN port.
2.
Check the DNS values in IP Settings.
3.
If the problem persists, contact your Internet Service Provider.
Network setup is complete, but unable to connect to the Internet
If the problem persists, contact your Internet Service Provider.
18
Connecting Video Devices
Your TV has a variety of connectors for video input from external devices. Below is a list of featured
connectors shown in descending order of picture quality.
●HDMI
●Component
●Composite (A/V)
Connect a video device to the TV with an HDMI connector for the best picture quality. If the device
does not have an HDMI connector, try a component connector.
Connecting with an HDMI cable
The following types of HDMI cables are recommended:
●High-Speed HDMI Cable
●High-Speed HDMI Cable with Ethernet
Connect the HDMI cable to the HDMI input connector of One Connect and the HDMI output connector
of the device as shown in the image below.
"Set Edit Device Type to DVI PC for a computer connected with a HDMI-to-DVI cable, and PC for a
computer connected with HDMI cable. Also, set Edit Device Type to DVI Devices for an A/V device with a
HDMI-to-DVI cable.
18 19
Connecting with a component cable
Connect the component cable to the component input connectors of One Connect and the component
output connectors of the device as shown in the image below.
Make sure the cable colours match the connector colours.
Connecting with a composite (A/V) cable
If using the AUDIO OUT/COMPONENT IN/AV IN 1 connectors of One Connect, connect the AV cable to
the AUDIO / COMPONENT / AV Adapter(accessory) and connect it to the AUDIO OUT/COMPONENT
IN/AV IN 1 connectors of One Connect and the AV output connectors of the device as shown in the
image below.
20
Audio Input and Output Connections
Your TV has a variety of connections for audio input from external devices. The connections are listed
below.
●HDMI/ARC (Audio Return Channel)
●Digital Audio (Optical)
●Audio (Analogue)
Connecting with an HDMI (ARC) cable
ARC(Audio Return Channel) lets the TV output digital sound to an audio device and input digital sound
from the same audio device through one HDMI cable. ARC is only available through the HDMI (ARC)
port and only when the TV is connected to an ARC-enabled AV receiver.
Connect an HDMI cable to the HDMI (ARC) input connector of One Connect and the HDMI output
connector of the device as shown in the image below.
"Some features such as Smart Hub may not be available if the Source is set to HDMI and 3D Auto View is
set to Auto1 or Auto2. If this is the case, set 3D Auto View or 3D Mode to Off.
20 21
Connecting with a digital audio (optical) cable
You can listen to digital audio by connecting an AV receiver to the TV via a digital audio (optical)
connector.
Connect the optical cable to digital audio output connector of One Connect and the digital audio input
connector of the device as shown in the image below.
Connecting with a stereo audio cable
If using the AUDIO OUT/COMPONENT IN/AV IN 1 connectors of One Connect, connect an audio cable
to the AUDIO / COMPONENT / AV Adapter(accessory) and connect it to the AUDIO OUT/COMPONENT
IN/AV IN 1 connectors of One Connect and the audio output connectors of the device as shown in the
image below.
22
Connecting a Computer
The kinds of connections you can make are listed below.
To use the TV as a computer monitor
●Connect through the HDMI port with an HDMI cable.
●Connect though the HDMI (DVI) port with an HDMI-to-DVI cable.
To view or play the content saved in a computer on the TV
●Connect through using your home network.
Connecting through the HDMI port
For an HDMI connection, we recommend one of the following HDMI cable types:
●High-Speed HDMI Cable
●High-Speed HDMI Cable with Ethernet
Connect an HDMI cable to the HDMI input connector of One Connect and the HDMI output connector
of the device as shown in the image below.
22 23
Connecting with an HDMI-to-DVI cable
If the graphics adapter of your TV does not support the HDMI interface, connect the computer to the
TV with a DVI (Digital Visual Interactive)-to-HDMI cable. Note that the HDMI-to-DVI connection is
only supported by the HDMI (DVI) port and does not transmit audio. To listen to the computer sound,
connect external speakers to the audio output connector of the computer.
Connect the HDMI-to-DVI cable to the HDMI (DVI) port of One Connect and the DVI output port of the
computer as shown in the image below.
"For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported
Resolutions)."
Connecting through your home network
You can quickly access and play photo, video, and music files stored on a computer on the TV.
1.
Connect the TV and the computer to the same router or AP. Once you connect them to the same
router or AP, a home network is configured.
2.
On the computer, select [Control Panel] [Network and Internet] [Network and Sharing Centre]
[Change advanced sharing settings], and select [Choose media streaming options...] to activate
media streaming.
3.
From the list, set the TV to [Allowed].
4.
Launch Windows Media Player on a computer. Select [Settings] [Library Management] and
add the location where photo, video, and music files are saved to play them on the TV. For more
information about playing content, refer to "Playing multimedia content in a computer or mobile
device."
"Alternatively, you can move the files to the default folder specified by Windows Media Player, and then play
or view them on the TV.
24
Connecting a Mobile Device
You can connect a mobile device such as a smartphone or tablet directly to the TV, or connect it to the
network and display the mobile device's screen or play its content on the TV. The kinds of connections
you can make are listed below.
●View the mobile device's screen on the TV screen by using an MHL-to-HDMI cable.
●Connect by mirroring the mobile device's screen on the TV (Screen Mirroring).
●Connect mobile devices without a wireless router (Wi-Fi Direct).
●Connect a mobile device via Samsung Smart View.
Connecting with an MHL-to-HDMI Cable
You can use the Mobile High-definition Link (MHL) function to display a mobile device's screen on
the TV. However, MHL is only available through the TV's HDMI (MHL) port and only when used in
conjunction with an MHL-enabled mobile device. For information on configuring MHL on your mobile
device, refer to the device's User Manual.
"If you connect a mobile device to the TV with an MHL-to-HDMI cable, the TV automatically switches the
picture size of each content saved on the mobile device to the original picture size of that content.
Connect the MHL-to-HDMI cable to the HDMI (MHL) input connecter of One Connect and the mobile
device's USB port as shown in the image below.
24 25
Using Screen Mirroring
(MENU/123) MENU Network Screen Mirroring Try Now
You can wirelessly connect a mirroring-enabled mobile device to the TV and play the video and audio
files stored on the device on the TV. Mirroring refers to the function that plays the video and audio
files located on a mobile device on a TV and on the mobile device simultaneously.
Connecting via a mobile device
1.
Launch Screen Mirroring function on your mobile device. The mobile device searches for
available devices to connect to.
2.
Select the TV from the list. The TV automatically allows the connection and the device connects.
3.
Select Allow to connect the mobile device.
"All previously allowed mobile devices will automatically connect without needing approval.
"If you select Deny, the device cannot connect. To change the connection status of a denied device,
select (MENU/123) MENU Network Multimedia Device Manager, select the device, and select
Allow. Try Now
Connecting by automatically allowing the connection
1.
Select (MENU/123) MENU Network Screen Mirroring, You can also start screen mirroring
by pressing the SOURCE button on your remote and selecting Screen Mirroring from the list at
the top of the screen.
2.
Launch Screen Mirroring function on your mobile device. The mobile device searches for available
devices to connect to.
3.
Select the TV from the list. The TV automatically allows the connection and the device connects.
"If the mobile device cannot connect, turn off and on the TV and mobile device.
26
Connecting mobile devices without a wireless router (Wi-Fi Direct)
(MENU/123) MENU Network Wi-Fi Direct Try Now
You can connect a mobile device with the Wi-Fi Direct feature directly to the TV without using a
wireless router or AP. By connecting a mobile device to the TV through Wi-Fi Direct, you can play
photo, video, and music files saved on the mobile device on the TV.
1.
Enable Wi-Fi Direct on the mobile device, and then run Wi-Fi Direct on the TV. The TV
automatically scans for and displays a list of available devices. The TV's name also appears on
the mobile device.
2.
Select the device from the list to initiate a connection. If a connection request is made by the TV,
a permission message appears on the mobile device and vice versa.
3.
Allow the connection. The TV and mobile device connect.
"For more information on the multimedia content, refer to "Playing multimedia content in a computer or
mobile device."
"To confirm the mobile devices that allows or denies the connection, select (MENU/123) MENU Network
Multimedia Device Manager.
"When you place the mobile device closer to the TV with Wi-Fi Direct activated, the connection allowance
confirmation window appears on the left bottom of the screen so that you can easily connect it.
Managing the connection status of previously connected mobile devices
1.
Select (MENU/123) MENU Network Multimedia Device Manager. The TV displays a list
of devices that have previously connected to the TV or have tried to connect to the TV and been
denied. The status of the connection (Allow/Deny) is also displayed.
2.
Select a device.
3.
Select connection type or delete the device from the list.
"This function is only available if the devices have previously connected to the TV or have previously
attempted to connect and been denied.
Connecting a mobile device via Samsung Smart View
You can play the mobile device's multimedia content, such as videos, photos, and music, when you
install and launch Samsung Smart View on a mobile device connected to the TV. You can send text
messages or control the TV using the mobile device.
26 27
Pairing a laptop to the TV - Wireless PC Mirroring (or
KINO TV)
You can view the enhanced or dual mode screen of a laptop on your TV by pairing the laptop to the
TV wirelessly. Connect a Wireless PC Mirroring Adapter (or KINO KIT, VG-SWD1000) to the laptop's
HDMI port, and then connect the USB cable that came with the package between a USB port of the
Wireless PC Mirroring Adapter (or KINO KIT, VG-SWD1000) and a USB port of the laptop. A pairing
message appears on the TV's screen. If you allow the pairing, the laptop's screen is displayed on the
TV's screen.
"Wireless PC Mirroring, KINO TV, and KINO KIT use same technology, and naming may vary by region.
"This function is not available on certain models in specific geographical areas.
"This function is not available on third-party TVs or non-laptop devices.
"If two Samsung TVs are located closely, turn off the TV to which you don’t want to pair the laptop, and
then try to pair.
Changing the input signal with external devices
Press the SOURCE button to switch between external devices connected to the TV.
●Options
To view the Options menu, press the button. The functions that appear in the Options menu
can include any of the following:
"The connector names may vary depending on the product.
–Edit Device Type: Changes the types of the external devices. Select an external device to
change. For example, you can use an HDMI cable to designate a computer connected to the
TV as PC. You can also use a HDMI-to-DVI cable to designate an AV devices as DVI Devices.
28
–Edit Name: You can rename devices connected to the TV to facilitate identifying external
sources.
–Information: Displays information about the connected devices.
–Anynet+ (HDMI-CEC): Displays a list of Anynet+ (HDMI-CEC)-compliant devices that are
connected to the TV.
"This option is only available when Anynet+ (HDMI-CEC) is set to On.
–Remove USB Device: Removes a USB device connected to the TV.
–Remove Source Thumbnail: Removes the captured images of the video that you viewed most
recently saved on the external device connected to the TV.
–Delete Universal Remote: Deletes the external device connected to the TV via the Universal
Remote function.
–Universal remote setup: You can use your TV remote control to control external devices.
"For more information on using the Universal Remote function, refer to "Controlling External
Devices with the TV Remote - Using the Universal Remote."
"This function is only available on certain models in specific geographical areas.
28 29
Connection Notes!
"The number of connectors and their names and locations may vary depending on the model.
"Refer to the external device's operating manual when connecting it to the TV. The number of external device
connectors and their names and locations may vary depending on the manufacturer.
Connection notes for HDMI
●Use an HDMI cable with a thickness of 14mm or less.
●Using a non-certified HDMI cable may result in a blank screen or a connection error.
●Some HDMI cables and devices may not be compatible with the TV due to different HDMI
specifications.
●This TV does not support HDMI Ethernet Channel. Ethernet is a LAN (Local Area Network) built
with coaxial cables standardised by the IEEE.
●Try a cable shorter than 3m to get the best UHD viewing quality.
●HDCP 2.2 is supported only by the TV's HDMI (MHL) port. HDCP is short for "High bandwidth
Digital Content Protection" and is used for video copyright protection.
●Many computer graphics adaptors do not have HDMI ports, but have DVI ports instead. If your
computer graphics adaptor has a DVI port, use an HDMI-to-DVI cable to connect the computer
to the TV. For more information, refer to "Connecting with an HDMI-to-DVI cable."
●If you are using an HDMI adapter, the TV recognises the signal as an HDMI signal and may
respond differently than it would to an MHL-to-HDMI cable connection.
●Some features such as Smart Hub may not be available if the Source is set to HDMI and 3D Auto
View is set to Auto1 or Auto2. If this is the case, set 3D Auto View or 3D Mode to Off.
30
Connection notes for audio devices
●For better audio quality, it is a good idea to use an AV receiver.
●Connecting a device using an optical cable does not automatically turn off the TV speakers. To
turn off the TV's speakers, set Speakers to something other than TV Speaker.
A menu navigator may differ by specific model and area. The following actions are available:
●(MENU/123) Speakers
●(MENU/123) MENU Sound Speaker Settings Speaker Select
●(MENU/123) MENU Sound Speaker List
On the standard remote control, do one of the following:
●TOOLS Speakers
●MENU Sound Speaker List
●After adjusting the volume, and then press the button.
●An unusual noise coming from the audio device while you are using it may indicate a
problem with the audio device itself. If this occurs, ask for assistance from the audio device's
manufacturer.
●Digital audio is only available with 5.1-channel broadcasts.
●Only use headphones with a 3-conductor TRS type jack.
●The headphone volume and the TV volume are adjusted independently of each other.
●While the headphone is connected, the TV speakers are muted and certain Sound options are
deactivated.
Connection notes for computers
●For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported
Resolutions)."
●As long as file sharing is activated, unauthorised access may occur. When you do not need to
access data, disable file sharing.
●Your PC and Smart TV must be connected on the same network.
30 31
Connection notes for mobile devices
●To use the Screen Mirroring function, the mobile device must support a mirroring function
such as AllShare Cast or Screen Mirroring. To check whether your mobile device supports the
mirroring function, please visit the mobile device manufacturer's website.
●To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. Please check if
your mobile device supports Wi-Fi Direct.
●The mobile device and your Smart TV must be connected with each other in the same network.
●The video or audio may intermittently stop depending on network conditions.
Connection notes for Wireless PC Mirroring (or KINO TV)
●The working distance may differ due to obstacles (e.g., human bodies, metal objects, or walls)
or electromagnetic environment. To ensure stable functioning, it is recommended to use the
Wireless PC Mirroring Adapter (or KINO KIT, VG-SWD1000) in the same location where the TV is
placed.
●When a Wireless PC Mirroring Adapter (or KINO KIT, VG-SWD1000) is connected, the TV may
not play videos properly depending on whether there is another device that emits radio signals
nearby.
●Do not place the Wireless PC Mirroring Adapter (or KINO KIT, VG-SWD1000) near any heat
source, in a humid location, or under direct sunlight. This action may cause product malfunction
or a fire.
●Do not apply any of the following to the Wireless PC Mirroring Adapter (or KINO KIT, VG-
SWD1000): chemicals (e.g., wax, benzene, thinner, mosquito repellent, air freshener, lubricant)
and cleaning agent that contains alcohol or solvent or that is surface active. This action may
cause the dongle's exterior to discolour or its label to peel off.
●Do not disassemble, repair or modify the Wireless PC Mirroring Adapter (or KINO KIT, VG-
SWD1000) by yourself. Stop using the dongle if it is damaged or broken.
●Make sure to use a genuine Wireless PC Mirroring Adapter (or KINO KIT, VG-SWD1000) supplied
by Samsung Electronics.
32
About the Samsung Smart Control
Remote Control and Peripherals
You can control the functions of the TV with a standard remote control, the Samsung Smart Control, and the On-Screen Remote.
Pair and use the remote controls to operate the TV and external devices connected to the TV.
32 33
Button Description
/ AD
Press this button to mute the sound temporarily.
Press and hold this button to bring up Accessibility Shortcuts that enables or
disables Accessibility ((MENU/123) MENU System Accessibility) menus.
MENU/123
Displays numeric buttons, content control button, and other function buttons
on the screen so that you can run a function conveniently. Press and hold this
button to run the Voice Recognition function.
"For more information, refer to "Displaying and using the On-Screen Remote."
POINTER
Place a finger on the POINTER button and move the Samsung Smart Control.
The pointer on the screen moves in the direction you moved the Samsung Smart
Control. Press the POINTER button to select or run a focused item.
"For more information, refer to "Operating the TV with the POINTER button."
, , , Moves the focus, and changes the values seen on the TV's menu.
Enter Selects or runs a focused item.
Press and hold this button to launch Guide while you are watching the TV.
RETURN / EXIT Returns to the previous menu or channel.
Press and hold to exit the currently running function on the TV's screen.
Launches Smart Hub applications.
, Controls the content when you are playing movies or music or viewing pictures.
EXTRA Displays related information about the current programme.
M.SCREEN
Splits the TV screen and use multiple functions - such as watching TV, surfing
the web, and playing a video - at the same time.
"For more information, refer to "Viewing Multiple Screens or Features with
Multi-Link Screen".
SOURCE Displays and selects the available video sources.
"The image of the Samsung Smart Control may differ depending on the model.
"The buttons and functions of the Samsung Smart Control may differ with the model.
"Use the Samsung Smart Control at a distance of less than 6m. The usable distance may differ with the
wireless environmental conditions.
34
Using the Samsung Smart Control
Operating the TV with the POINTER button
Place a finger on the POINTER button and move the Samsung Smart Control. The pointer on the
screen moves in the direction you moved the Samsung Smart Control. Move the pointer to select an
item on the screen.
●: Displays the On-Screen Remote.
●: Allows you to adjust the volume or select speakers.
●: Displays the channel list.
●: Launches Smart Hub.
Operating the TV with the directional buttons and the Enter button
Press the , , , and buttons to move the pointer, focus, or cursor in the direction you want or
change a setting shown on the focused item. Press the Enter button to select an item or run a focused
item. Press and hold the Enter button to view the Guide while watching the TV.
"To adjust the pointer speed, select (MENU/123) MENU System Smart Control Settings Motion
Sensitivity. Try Now
"To use the POINTER button and the movement of the Samsung Smart Control to operate your TV, Voice
Guide must be set to Off.
"To view a tutorial that shows how to use the POINTER button, select (MENU/123) MENU Support
Smart Control Tutorial. Try Now
34 35
Displaying and using the On-Screen Remote
You can display and use the On-Screen Remote on the TV's screen by pressing the MENU/123 button
on the Samsung Smart Control.
Button Description
Menu Displays the menu on the screen.
Voice Recognition Runs the Voice Recognition function.
Guide Displays the Electronic Programme Guide (EPG).
Info Displays information about the current programme or content.
Channel List Launches the Channel List.
Multi-Link Screen
Splits the TV screen and use multiple functions - such as watching TV, surfing the
web, and playing a video - at the same time.
"For more information, refer to "Viewing Multiple Screens or Features with Multi-
Link Screen".
Sports Mode
Turns the Sports Mode on or off.
"For more information, refer to "Making Sports programmes More Realistic with
Sports Mode".
EXTRA Displays related information about the current programme.
African Cinema Mode Turns the African Cinema Mode on or off.
e-Manual Opens the e-Manual.
Picture Size Changes the picture size.
Picture Mode Changes the picture mode.
Speakers Allows you to select the speakers that will play the TV's audio.
36
Button Description
D
Accesses additional features and functions offered by the broadcast you watched.
To use this button, the Auto Run Data Service is set to On, and the broadcast
should be support the Data Service.
Dual
When you press the Dual button the first time, the current dual mode is displayed
on the screen.
Press the Dual button again to change the dual mode.
Audio Description/
Subtitles Displays the Accessibility Shortcuts. Select the options to turn them on or off.
Audio Language Selects a audio language.
3D Turns on or off the 3D function.
Sleep Timer Shuts off the TV automatically after a preset period of time.
Tools Displays the Tool's menu on the screen.
Power Turns off the TV.
Source Displays and selects available video sources.
Use these coloured buttons to access additional options specific to the feature in
use.
Move Number Pad
to the Right / Move
Number Pad to the
Left
Moves the number pad to the left or right.
Swivel You can view the screen more comfortably by moving the screen to the left or
right.
"The On-Screen Remote buttons may vary, depending on the TV model, region, and the TV functions you are
using.
"To change the order of the menu options on the first row, select a menu option to move, press and hold the
Enter button, and then select the directional buttons displayed to specify a new position.
36 37
Pairing the TV to the Samsung Smart Control
When you turn on the TV for the first time, the Samsung Smart Control pairs to the TV automatically.
If the Smart Control does not pair to the TV automatically, point it at the remote control sensor of the
TV, then press the ① and ② buttons on the Samsung Smart Control simultaneously for 3 seconds or
more.
Controlling External Devices with the TV Remote -
Using the Universal Remote
(MENU/123) MENU System Universal remote setup Try Now
You can control external devices connected to the TV using the TV's remote control.
"You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's
remote control without any additional setup. Refer to "Using Anynet+ (HDMI-CEC)" for more information.
"Certain external devices connected to the TV may not support the universal remote feature.
Setting up the universal remote control
1.
Connect the external device to control with the universal remote control to the HDMI port on the
One Connect, and then turn on the external device.
2.
Press the SOURCE button on your remote control to bring up the Source screen.
3.
Select the Universal remote setup.
4.
Follow the directions on the screen to complete the set up and register the device. The directions
will be different, depending on the device you want to control.
"If the external device does not respond after being registered, register it again using its model number.
"The TV memorises both the external device and the connection (HDMI 1, HDMI 2, etc.) the device is
connected to.
38
Controlling the TV with a Keyboard
(MENU/123) MENU System Device Manager Keyboard Settings Try Now
"Certain models are not compatible with USB HID class keyboards.
Connecting a keyboard
Connecting a USB keyboard
Plug the keyboard cable into the One Connect's USB port.
Connecting a Bluetooth keyboard
1.
Place the Bluetooth keyboard into standby status.
2.
Select (MENU/123) MENU System Device Manager Keyboard Settings Add Bluetooth
Keyboard. The TV automatically scans for available keyboards. Try Now
"If your keyboard was not detected, position the keyboard close to the TV, and then select Refresh. The
TV scans for available keyboards again.
3.
Select the Bluetooth keyboard from the scan list, and then select Pair and connect. A number
appears on the screen.
4.
Enter the number using the Bluetooth keyboard. This pairs the Bluetooth keyboard to the TV.
38 39
Using the keyboard
You can use the following remote features with the USB or Bluetooth keyboard connected to the TV.
Keyboard Remote control functions
Directional keys Moves the focus
Windows key Displays the menu
Menu list key Displays the On-Screen Remote
Enter key Selects or runs a focused item
ESC key Returns to the previous screen
F1 / F2 / F3 / F4 key / / /
F5 key Launches the button
F6 key Displays the source screen
F7 key Launches the Channel List
F8 key Mutes the sound
F9 / F10 key Adjusts the volume
F11 / F12 key Changes the channel
Changing keyboard settings
Select (MENU/123) MENU System Device Manager Keyboard Settings Keyboard Options.
Try Now
●Keyboard Language
Displays the languages you can use on your keyboard and lets you select a language.
●Keyboard type
Displays a list of keyboard types and lets you select a type that matches the Keyboard language
you selected.
"The list of keyboard type differs depending on the language you selected under Keyboard Language.
●Switch Input Language
Displays a list of keys you can use to toggle between languages and lets you select a key.
40
Controlling the TV with a Mouse
(MENU/123) MENU System Device Manager Mouse Settings Try Now
"Certain models are not compatible with USB HID class mice.
Connecting a USB mouse
Plug the mouse cable into the One Connect's USB port.
Connecting a Bluetooth mouse
1.
Place the Bluetooth mouse in standby status.
2.
Select (MENU/123) MENU System Device Manager Mouse Settings Add Bluetooth
Mouse. Try Now
3.
Select the Bluetooth mouse from the scanned list, and then select Pair and connect. This pairs
the Bluetooth mouse to the TV.
Using a mouse
You can use a pointer to control the TV in the same way you use a pointer on a computer.
●Selecting and running an item
Left-click the mouse.
●Scrolling the TV menu or screen
Scroll the mouse wheel up or down.
●Exiting the TV menu or feature
Place the pointer in any blank point on the screen, and then left-click the mouse.
40 41
Changing mouse buttons and pointer speed
(MENU/123) MENU System Device Manager Mouse Settings Mouse Options Try Now
●Primary Button
Select which or buttons to use when selecting and running items.
●Pointer Speed
Adjust the movement speed of the pointer.
Entering Text using the On-Screen QWERTY Keypad
Using additional functions
Select on the QWERTY keyboard screen. The following options are available:
●Recommend text
Enables or disables the recommended text feature. The keyboard displays recommended words
so that you can enter the text more easily.
●Reset recommended text data
Deletes both the recommended words and the memorised words to clear the list.
●Predict Next Character (when using direction buttons)
Enables or disables the text prediction feature.
●Language
Selects a language from the list.
"This function may not support depending on the country.
42
Viewing Multiple Screens or Features with Multi-Link
Screen
(MENU/123) MENU Picture Open Multi-Link Screen
You can search the Web, use apps, and much more simultaneously while watching TV.
Using Multi-Link Screen
Learning the basic functions
●Changing the channel and volume of a Multi-Link Screen
To change the channels of a Multi-Link Screen, press the channel buttons while you are watching
the TV. To adjust the volume of a Multi-Link Screen, move to the screen to adjust the volume,
and then press the volume buttons.
●Changing the web browser and apps
While you are using a Multi-Link Screen, the recently used web browser or apps are displayed at
the right side of the screen. You can change these apps to others by using the Smart Hub.
●Changing the size of a Multi-Link Screen
You can change the size of a Multi-Link screen. Move the focus to the screen you want to resize,
and then use the or button. Alternatively, drag the line in the middle of the screen to the
left or right. To display the focused Multi-Link screen in full screen mode, select .
●Selecting a speaker device for a Multi-Link Screen
Select MENU/123 Speakers Multi-Link Screen Speakers to set the speaker of each screen.
On the standard remote control, do one of the following:
●TOOLS Speakers
●MENU Sound Speaker List
●After adjusting the volume, and then press the button.
Smart Features
You can enjoy the TV more abundantly by using the special Smart Features.
View multiple screens concurrently, use Smart Hub feature, or control the TV with your voice or motion.
42 43
Read before using Multi-Link Screen
"Before using Multi-Link Screen, make sure the TV is connected to the Internet.
"UHD content and channels cannot be viewed simultaneously.
"Certain TV features and apps may not be supported by Multi-Link Screen. If this is the case, exit from
Multi-Link Screen and then use the feature.
"You can hear the selected audio while you are using the Multi-Link Screen and you can hear the other
screen's audio through the Bluetooth devices.
"The Timeshift function is not available when Multi-Link Screen is running. For more information, refer to
"Using Timeshift."
Smart Hub
(MENU/123) MENU Smart Hub Open Smart Hub Try Now
Recent Featured
Search YouTube TuneIn Vimeo YuppTV AccuWeat… MY CON…
Apps
"The image may differ with the specific model and area.
You can surf the web, download apps with Smart Hub. In addition, you can enjoy photo, video, and
music files stored on external storage devices. Place a finger on the POINTER button to display the
pointer on the screen. Select at the bottom of the screen to launch Smart Hub.
On the standard remote control, press the button on the remote control.
"To run Smart Hub while you are using a service provided by Smart Hub, go to the same path as described
above.
44
Removing or pinning an item in the Recent group
To remove or pin an item in the Recent group, press the button on the remote control. The
following icons are available.
●: Deletes the item. Although you remove an item from the Recent group, it is not removed
from your TV.
●: Pin the item to the first position. To unpin the item, select again.
●: Runs the item in a multiple screen with the Multi-Link Screen function. ((MENU/123)
MENU Picture Open Multi-Link Screen)
" may not be displayed depending on the item.
Launching Smart Hub automatically
(MENU/123) MENU Smart Hub Auto-Start Settings Smart Hub
You can start Smart Hub automatically when you turn on the TV.
Testing Smart Hub connections
(MENU/123) MENU Support Self Diagnosis Smart Hub Connection Test Try Now
When Smart Hub is not working, select Smart Hub Connection Test. The connection Test diagnoses
the problem by checking the internet connection, your ISP, the Samsung server, and the Apps service.
"If Smart Hub continues to have problems after completing the test, contact your Internet Service Provider or
a Samsung Service Centre.
44 45
Using the Smart Hub tutorial
(MENU/123) MENU Support Smart Hub Tutorial
You can learn the basics of using Smart Hub and the Smart Hub service in detail.
Resetting Smart Hub
(MENU/123) MENU Smart Hub Reset Smart Hub Try Now
You can remove the Samsung accounts saved in the TV and everything linked to them, including apps.
"Some of the Smart Hub services are for pay services. To use a for pay service, you must have an account
with the service provider or a Samsung account. For more information, refer to "Using Smart Hub with a
Samsung Account."
"To use this feature, the TV must be connected to the Internet.
"Some Smart Hub features may not be available depending on the service provider, language, or region.
"Smart Hub service outages can be caused by disruptions in your Internet service.
"To use Smart Hub, you must agree to the end user agreement and privacy policy. Otherwise, you will not
be able to access the features and services associated with them. You can view the entire text of the Terms
& Policy by navigating to (MENU/123) MENU Smart Hub Terms & Policy. If you want to stop using
Smart Hub, you can cancel the agreement. Try Now
"To view help information about Smart Hub, select the button on the Recent screen.
46
Using Smart Hub with a Samsung Account
Creating a Samsung account
(MENU/123) MENU Smart Hub Samsung Account Try Now
Some of the Smart Hub services are for paid services. To use a for paid service, you must have an
account with the service provider or a Samsung account.
You can create a Samsung account using your email address as your ID.
"To create a Samsung account, you must agree to the Samsung account end user agreement and privacy
policy. Otherwise, you cannot create a Samsung account. You can view the entire content of the agreement
by navigating to (MENU/123) MENU Smart Hub Samsung Account Terms and Conditions, Privacy
Policy.
"You can also create a Samsung account at http://content.samsung.com. Once you have an account, you can
use the same ID on both the TV and the Samsung website.
Creating a Samsung account
(MENU/123) MENU Smart Hub Samsung Account Create Account Create a Samsung
account
You can create the Samsung account by following the on-screen instructions. Once a Samsung
account is created, you are automatically signed in to your Samsung account.
"If you want to review the Terms and Conditions, select View Details.
"If you want your account to be protected, select Profile image selection and password entry (High security)
in the field below the password field.
"If you want the TV to log you in to your account automatically when you turn the TV on, tick Sign me in
automatically.
Creating a Samsung account using a Facebook account
(MENU/123) MENU Smart Hub Samsung Account Create Account Create a Samsung
account using Facebook
Enter your Facebook ID and password, and then follow the on-screen instructions to complete account
setup. Once a Samsung account is created, you are automatically signed in to your Samsung account.
"Samsung account and Facebook account are automatically linked when you create a Samsung account with
your Facebook account.
46 47
Signing in to a Samsung account
(MENU/123) MENU Smart Hub Samsung Account Sign In
You can automatically sign in to your Samsung account and use the Smart Hub feature.
Registering your Samsung account to the TV
If you already have a Samsung account, you can register that account to the TV. Select + Sign In on
the Samsung account screen and follow the on-screen instructions.
Signing in to a registered Samsung account saved on the TV
If you register a Samsung account, it is saved on the TV. To sign in to a registered Samsung account,
just select it on the TV.
"To change the sign in method, refer to "Changing and adding information to a Samsung account."
Linking your Samsung account to external service accounts
You can automatically log in to the linked apps' accounts when you log into your Samsung account by
linking your Samsung account to an external service accounts.
"To use Link Service Accounts, you must first log into your Samsung account.
Linking or disconnecting a service account
(MENU/123) MENU Smart Hub Samsung Account Link Service Accounts
●Linking a service account
Select an account from the list and log in to the account by following the on-screen instructions.
The service account is linked to the Samsung account.
●Disconnecting a linked account
Select an account from the list and unlink the account by following the on-screen instructions.
48
Changing and adding information to a Samsung account
(MENU/123) MENU Smart Hub Samsung Account Edit profile
You can manage your Samsung account. Enter your password with the keyboard displayed on the TV's
screen, and then select Done. You can perform the following functions on the screen.
"To change the account information, you must be logged in to your Samsung account.
●Change Your Profile Image
●Register Your Face to your Samsung Account
Registered face is used for .
●Selecting a Samsung Account sign-in method
●Turning auto login on or off
●Entering Basic User Information
●Subscribing to the Samsung e-Newsletter
Deleting a Samsung account from the TV
(MENU/123) MENU Smart Hub Samsung Account Remove Accounts from TV
You can remove a Samsung account and password information from your TV. The account information
for any external accounts linked to the account is also removed from the TV.
"To remove the account information, you must be logged in to your Samsung account.
48 49
Using the Apps Service
Featured Apps
Apps
My Apps What's New Most Popular Video Game Sports Lifestyle Information Education Kids
"The image may differ with the specific model and area.
You can enjoy a wide range of content including news, sports, weather, and games by installing
corresponding apps on your TV. You can download the apps from Smart Hub. Select a category from
the top of the screen. You install and run the apps arranged by genres, such as What's New, Most
Popular.
"To use this feature, the TV must be connected to the Internet.
"When Smart Hub is launched for the first time, the default apps are automatically installed. The default apps
may differ with the region.
Managing Downloaded Apps with the pop-up Options menu
Move the focus to an app and then press and hold the Enter button. You can use the following
functions.
●Delete
●More
●Reinstall
"The pop-up menu may differ with the apps.
50
Installing an app
Installing an app quickly
1.
Select a category on the Apps screen.
2.
Move the focus to an app, and then press and hold the Enter button. The context-sensitive menu
appears.
3.
Select Download. The selected app is installed on the TV.
"You can view installed apps on the Apps screen.
"You can also, install the app from detailed information screen.
"When the TV's internal memory is insufficient, you can install an app on a USB device.
"You can run an app installed on a USB device only when the USB device is connected to the TV. If the USB
device is disconnected during an app is running, the app is terminated.
"You cannot run the app installed on the USB device on a PC or another TV.
Launching an app
You can launch an app by selecting an app on the Apps screen. The icons below appear in the
selected apps and indicate the following:
● : The app is installed on a USB device.
● : The app has a password.
● : The app is installed.
Enabling automatic apps updates
(MENU/123) MENU Smart Hub App Auto Update
To update apps automatically, set App Auto Update to On. Apps will be updated automatically when
an update becomes available.
Removing an app from the TV
Select an app to remove on the Apps screen and press and hold the Enter button to confirm it. If you
want to remove multiple apps, select all the apps to delete and select Options from the top of the
screen, and then select Delete My Apps.
"Ensure that the related app data is also removed when you remove an app.
50 51
Moving apps
You can move apps to a desired location on the My Apps category.
Select Options Move My Apps on the Apps screen. Select an app to move. The 4 directional arrows
appear around the app. Move the app to the desired location with the on-screen directional arrows,
and then press the Enter button.
"This function is not available on certain models in specific geographical areas.
Locking and unlocking apps
Select Options Lock/Unlock My Apps on the Apps screen. The password input screen appears.
Enter your password, select apps to lock or unlock, and then select Save. All selected apps are locked
or unlocked.
Updating apps
Select Options Update Apps on the Apps screen. The TV searches for the app updates, and then
displays a list. After scanning, you can update some apps or all apps.
Rearranging apps
Select Options on the Apps screen, and then select Sort By to sort the apps by date, time or others.
Rating purchased apps
You can set the star score by using the or button on the detailed information screen.
Using other app features and functions
(MENU/123) MENU Smart Hub Auto-Start Settings Channel-bound Apps & Ticker
You can configure additional app features and functions.
Using channel bound apps
You can receive the information on TV programmes and other relevant services while viewing TV by
using an app installed on the TV and linked to a specific channel.
"This function is only available when an app supporting Channel-bound Apps & Ticker is installed on the TV.
52
Using the e-Manual
Launching the e-Manual
(MENU/123) MENU Support e-Manual
You can view the embedded e-Manual containing information about your TV's key features. Press the
MENU/123 button on the Samsung Smart Control, and then select e-Manual. On the standard remote,
press the E-MANUAL button.
1.
Select a category from the e-Manual screen. The list of the selected category appear on the
screen.
2.
Select an item from the list. The corresponding e-Manual topic appears.
"Alternatively, you can download a copy of the e-Manual from Samsung's website.
"Words in blue (e.g., Picture Mode) indicate a menu item.
The arrows in the menu navigator indicate the menu path. For example, (MENU/123) MENU Picture
Picture Mode means that you press the MENU/123 button on the Samsung Smart Control, and then
select the on-screen display items, Menu, Picture, and Picture Mode sequentially.
Using the buttons in the e-Manual
(Search): Brings up the search screen. Enter a search term, and then select Done. Select an item
from the search results to load the corresponding page.
(Index): Brings up the index screen. Select a topic from the list to navigate to the relevant page.
(Recent pages): Displays a list of previously read pages. Select a page. The e-Manual jumps to the
selected page.
Accessing the associated menu screen from an e-Manual topic page
(Try Now): Allows you to access the corresponding menu item and try out the feature right away.
(Link): Allows you to access the corresponding reference page.
"The e-Manual cannot be accessed from some menu screens.
Updating the e-Manual to the latest version
You can update the e-Manual in the same way you update apps.
52 53
Using the web browser
You can surf the Internet on the TV in the same manner as you would using a PC. Select Help to view
the information of the Internet web browser.
"For a more convenient web browsing experience, use a keyboard and mouse.
"The browsing page may differ from that on a PC.
Browsing preferences
Select Settings. Configure the browsing settings to meet your needs.
●General
Hides taps or menu bars automatically after a period of inactivity, or resets all user settings.
"The bookmarks and browsing histories that you made will not be reset.
●Home Page
Sets the homepage when you launch the web browser.
●Search Engine
Searches for information that you entered and display the result web pages.
●Privacy & Security
Prevents you from accessing inappropriate web pages or sets not to save the browsing history.
●Blocked pages
Blocks or unblocks pages. You can manage a list of pages to block.
●Approved pages
Limits to use only the page that you have approved. To use this option, set a password. You can
add or remove the approved pages.
●Encoding
Set the encoding to Auto, or selects an encoding method from the list.
●About
Displays the current version of Web Browser.
54
Using the MY CONTENT Service
Featured MY CONTENT Try Now
MY CONTENT
Mobile Device USB 2 PC Connection Guide
"The image may differ with the specific model and area.
You can play the media content saved on the storage devices, such as a USB device, mobile device,
and camera, in the TV. When you connect a storage device to the TV, the TV displays a tab with the
name of the connected device. Select the tab to confirm the content saved on the storage device.
"You cannot play media content if the content or the storage device is not supported by the TV. For more
information, refer to "Read Before Playing Photo, Video, or Music Files."
"Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost
files.
Read before playing media content
"To connect the TV to a computer, refer to "Connecting a Computer."
"To connect the TV to a mobile device, refer to "Connecting a Mobile Device."
"To connect the TV to a USB or external storage device, connect the device to the TV's USB port.
54 55
Playing multimedia content in a computer or mobile device
"Before connecting to a computer or mobile device, configure the network settings.
Playing multimedia content saved on a computer or mobile device
Featured MY CONTENT
To play multimedia content located on a computer or mobile device on the TV, you must allow the
connection with the computer or mobile device on the TV.
1.
Connect a computer or mobile device. The TV displays the device's name and lists the media
contents in the device.
2.
Select the media content to play from the list. The selected media content plays.
3.
To stop playing media contents, press the or RETURN button.
"Alternatively, move to the media content you want to play, and then press the button to play the content.
"To connect a computer through your home network, refer to "Connecting a Computer."
"To connect a mobile device through Samsung Smart View, refer to "Connecting a Mobile Device."
"The content shared by a computer or a mobile device may not be played depending on the encoding type
and file format of the content.
"The content may not be played smoothly depending on the network status. If this occurs, transfer the
content to a USB storage device, and then play the content from the device.
Playing media content saved on a USB device
1.
Select a USB device name on the MY CONTENT screen. The TV displays a thumbnail list of the
media content saved on the USB device.
2.
Select the media content to play from the list. The selected media content plays.
3.
To stop playing media contents, press the or RETURN button.
"While video with UHD-level resolution is being played, Motion Control is not available.
"Alternatively, if you select a USB device on the Source screen, the TV jumps to the MY CONTENT screen
automatically.
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Safely Removing a USB Device
1.
Press the SOURCE button. The Source screen appears.
2.
Move the focus to the USB device you want to remove, and then press the button.
3.
Select Remove USB Device in the list.
Buttons and functions available while viewing photos
Press the Enter button while viewing photos to display available options. You can also view the
thumbnails of photos saved on the TV while viewing photos. The options disappear when you press
the RETURN button.
●Pause / Play
Start or stop the slideshow. Using slideshow, you can play all the photos in a folder one by one.
●Previous / Next
View the previous or the next photo.
●Pause BGM / Play BGM
Pauses or resumes the background music.
56 57
●Options
Function Description
Slideshow Speed Sets the slideshow speed.
Slideshow Effect Applies transition effects for the slide show.
Rotate and Zoom Zooms in by up to a factor of 4.
Rotates the photo.
Background Music
Plays background music while the TV displays photos.
"The music files must be saved in the same USB device as the photo file.
"When background music plays, the music icon appears on the screen. Using the
music icon, you can pause the current music file or play another music file.
Sound Mode Changes the sound mode setting.
"This mode is supported only when background music is playing.
Speaker List Gives you a choice of speakers to play the background music through.
Picture Mode Changes the picture mode setting.
Picture Size Changes the size of the screen. The supported picture sizes differ with the photo.
Information Displays detailed information about the current photo.
"The available options may differ by model and setting values.
"Speaker List and Sound Mode are only available while the TV is playing background music.
58
Buttons and functions available while viewing videos
Press the Enter button while viewing videos to display available options. Preview images of the frames
at the same time intervals are displayed so that you can move to a specific frame easily. The options
disappear when you press the RETURN button.
●Pause / Play
Pauses or plays the video. You can use the following functions when the video is paused. With
the video paused, the TV does not play audio.
–Step: Scans the paused video one frame at a time by pressing the button.
–Slow Motion: Plays the video in slow playback speed (1/8, 1/4, 1/2) by pressing the button.
●Rewind / Fast Forward
Rewinds or fast forwards the video. To increase the rewind or fast forward speed up to 3 times
faster than normal, select the button repeatedly. To restore normal playback speed, press the
button.
●Previous / Next
Plays the previous or next video. Press the button twice to play the previous video. Press the
button once starts the current video from the beginning.
Press the button to play the next video.
●Repeat
Plays the current file repeatedly or all files in the same folder repeatedly.
58 59
●Options
Function Description
Picture Size Changes the size of the screen. The supported picture sizes differ with the video.
Subtitles Allows you to control the subtitle-related function, such as selecting a language,
changing subtitle font size, or adjusting subtitle synchronisation.
Rotate Rotates the video.
Picture Mode Changes the Picture Mode setting.
Sound Mode Changes the Sound Mode setting.
Speaker List Gives you a choice of speakers to play the video sound through.
Audio Language Selects a audio language.
"This function is only available when the video supports multi-track sound.
Information Displays detailed information about the video.
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Buttons and functions available while playing music
●Pause / Play
Pauses or resumes the music.
●Previous / Next
Plays the previous or next music file. Press the button twice to play the previous music file.
Press the button once starts the current music file from the beginning.
Press the button to play the next music file.
●Repeat
Plays the current music file repeatedly or all music files in the same folder repeatedly.
●Shuffle
Plays the music files in random order.
●Speaker List
Gives you a choice of speakers to play the music through.
●Picture Off
Plays the music files only with the screen off.
60 61
Listening to music in HD quality
You can enjoy HD music in HD native quality. Move to MY CONTENT service and select a music file to
play in HD quality.
"Set HD Audio ((MENU/123) MENU Sound Additional Settings HD Audio) to On before playing HD
Audio format.
"If a music file supports the HD audio format, the HD icon appears in the list.
"Select the music file, and then select to play it.
"When you set HD Audio mode to Off during playback, the next music file is played with standard audio
signals.
"When you play an HD music file while the Multi-Link Screen is running, Multi-Link Screen is automatically
terminated.
"Standard audio signals are sampled at 48 kHz while HD audio signals are sampled at 96 kHz.
"Some S/PDIF receivers may not be compatible. For such incompatible receivers, deactivate HD Audio mode
and use normal audio mode instead.
"Some external audio players connected via HDMI, Bluetooth, or Wi-Fi networks are not able to play the HD
audio signals.
Functions on the media content list screen
You can use the following functions on the media content list screen of a storage device.
●Filter By
Filters the media content to display the type of media you want.
●Sort By
Sorts the content list. The sorting methods change depending on the type of content you have
selected.
"This function is not available when Filter By is set to All.
●Delete
Deletes the recorded media content from the media content list.
"This function is only available when Filter is set to Recorded.
●Play Selected
Plays the selected media content from the media content list.
"This function is not available when Filter By is set to All.
62
Using the NewsON Service
Featured NewsON
NewsON
"The image may differ with the specific model and area.
You can find daily information on a wide variety of topics in a smart and convenient way, updated in
real time. NewsON brings you the latest headlines, top stories, popular issues, and weather forecasts.
"Before you use the NewsON service, check if the TV is connected to the Internet.
"This service or some of functions is not available on all countries or region.
News
Select an article on the screen. The selected article will be displayed on the screen in detail. The
articles are updated in real time.
Weather
Select a weather-related item on the screen. The selected item will be displayed in detail.
"The weather information is provided for major cities of your country.
62 63
Controlling the TV with Your Voice
MENU/123 Voice Recognition
"The Voice Recognition screen may differ from the image above, depending on the model.
"When you run Voice Recognition, the Voice Recognition User Guide appears at the top of the screen. This
Guide differs by the language for which Voice Recognition is supported.
You can run Voice Recognition in two modes:
●The short distance recognition mode that uses the microphone built into the Samsung Smart
control:
–Press the MENU/123 button, and then select Voice Recognition.
–Or, press and hold the MENU/123 button.
●The long distance recognition mode that uses the TV's built in microphone:
–Look at the TV screen, and then say a command, for example, "Hi TV" or "Smart TV".
"This mode is only supported for the 9500 series model.
"The trigger word "Smart TV" is not supported in specific geographical areas. However, if you set the
Menu Language ((MENU/123) MENU System Menu Language) to English, the trigger word
"Smart TV" is available.
"9500 models may not recognise your voice with the TV's built-in microphone because of the noise
surrounding the TV camera and microphone. In this case, use the short distance recognition mode:
Press and hold the MENU/123 button and say the command 4 to 6 inches from the microphone on the
Samsung Smart Control. The optimal volume for voice commands is between 75 dB and 80 dB.
"When you use the SEK-3500 series models of UHD Evolution Kit, the TV must have a built-in camera to
use this mode.
64
Read before using voice recognition
(MENU/123) MENU System Voice Recognition Try Now
You can access and select certain menu options and functions using voice commands. For more
effective voice recognition, speak slowly and clearly in the language specified in the (MENU/123)
MENU System Voice Recognition Language option.
"For more information about voice recognition, refer to "Read Before Using Voice, Motion, or Face
Recognition."
Learning voice recognition basics
●View all voice commands:
Press the button on the Samsung Smart Control to display a complete list of voice commands
by category. Alternatively, say "Help."
●Deactivating voice recognition
Say "Close", or press the RETURN button to terminate voice recognition.
"The TV recognises predefined voice commands only. These voice commands may differ from the manual
depending on the version of the TV.
Enabling or disabling TV voice
(MENU/123) MENU System Voice Recognition Use TV Voice
Enable or disable the TV voice with your voice commands.
64 65
Selecting a gender for the TV voice
(MENU/123) MENU System Voice Recognition Voice Gender Try Now
You can select a gender of the TV voice when you use the Voice Recognition function.
Adding or deleting trigger words
(MENU/123) MENU System Voice Recognition Trigger Word
You can add or delete trigger words. A trigger word is a word or phrase that you say to start the Voice
Recognition function. To add a new trigger word to the list, select Add Trigger Words. To remove a
trigger word from the list, select Delete Trigger Words and then select it.
"This function is only supported for the 9500 series model.
"When you use the SEK-3500 series models of UHD Evolution Kit, the TV must have a built-in camera to use
this function.
Changing the voice recognition language
(MENU/123) MENU System Voice Recognition Language Try Now
You can select a language to use with the Voice Recognition function.
"Interactive voice recognition is not available in some languages. If the selected language is not available,
select a different language.
Measuring the Voice Recognition responsiveness
(MENU/123) MENU System Voice Recognition Voice Sensitivity
You can configure the degrees of your voice sounded in the room and the sensitivity levels of
recognition responsiveness.
"This function is only supported for the 9500 series model.
"When you use the SEK-3500 series models of UHD Evolution Kit, the TV must have a built-in camera to use
this function.
66
Using imperative voice recognition
1.
Say the trigger word 4m from the TV. Or, press and hold the MENU/123 button on the Samsung
Smart Control. When the microphone icon appears on the screen, you can use the Voice
Recognition function.
2.
Say a command. You can use voice recognition function to operate the TV while you are
watching a TV programme or other videos.
Using interactive voice recognition at a short distance
You can set up a schedule viewing, access VODs (Videos on Demand), search for and launch
applications, and execute various other functions using specified voice commands without having to
remember specific commands or keywords.
Activate Voice Interaction and say a command. See the examples below:
●When you want to find a specific content:
"*** (Title)" / "Find *** (title)"
●When you want to know specific information:
"What's the weather in *** (place name)?" / "What is the *** (company) stock price?"
●When you use the TV's function:
"Remind me to watch *** (Title)."
"Some sentences above may not be supported depending on the country.
Using voice recognition at a long distance
(MENU/123) MENU System Voice Recognition Enabled Microphones
You can use the TV's built-in microphone. Select Enabled Microphones, and then select the model
name of remote control and the microphone.
"This function is only supported for the 9500 series model.
"When you use the SEK-3500 series models of UHD Evolution Kit, the TV must have a built-in camera to use
this function.
66 67
Testing noise around the TV's built-in microphone
(MENU/123) MENU System Voice Recognition Voice Recognition Environment Test
This test determines how well Voice Recognition will work in the TV’s current environment. Perform
the Voice Recognition Environment test before using Voice Recognition to make sure it functions
properly.
"This function is only supported for the 9500 series model.
"When you use the SEK-3500 series models of UHD Evolution Kit, the TV must have a built-in camera to use
this function.
1.
Run Voice Recognition Environment Test and stand within 3.5m of the TV.
2.
Select Start to measure the echo level. If the echo level is suitable, the test will continue to the
next step. If this part of the test fails, remain quiet and try again.
3.
Select Start to measure the ambient noise. If the ambient noise level is suitable, the test will
continue to the next step. If this part of the test fails, remain quiet and try again.
4.
Measure the volume and clarity of your voice. Say "Hi TV" or "Smart TV," and then say the
command on the TV's screen loudly and clearly within 30 seconds. If the TV successfully
recognises your voice, the test continues to the next step. If this part of the test fails, try again.
Using the voice recognition tutorial
(MENU/123) MENU Support Voice Recognition Tutorial Try Now
The tutorial lets you familiarise yourself with the basics of using Voice Recognition. Run Voice
Recognition Tutorial from the Support menu, or run Voice Recognition and say "Tutorial".
68
Controlling the TV using Motions (Motion Control)
(MENU/123) MENU System Motion Control Try Now
Motion Control is not available.
–When you are playing UHD-level video saved on a USB device
–When you are viewing the digital channel with UHD-level resolution
–When you are using the Samsung Smart Control or a mouse
"This function is not available on certain models in specific geographical areas.
"This function is not supported by some apps.
"For more information, refer to "Read Before Using Voice, Motion, or Face Recognition."
[ When your TV is a 9000 series model, or your TV does not have the built-in camera with
the SEK-3500 series models of UHD Evolution Kit installed, the TV must be connected to
an optional camera to use this function. The optional TV camera must be connected to the
dedicated USB port at the back of the TV. Other USB ports do not support the TV camera or
Motion Control.
Testing ambient illumination using the TV camera
(MENU/123) MENU System Motion Control Motion Control Environment Test Try Now
Run this test before using Motion Control to ensure proper functionality.
1.
Stand 1.5 to 3.5m from the TV screen. Start Motion Control Environment Test, and then select
Start.
"If the TV screen is reflecting light or there are objects moving in the background, the TV may not
recognise the motion of your hand.
2.
Face the TV camera, and follow the onscreen instructions.
68 69
Checking ambient noise and illumination
(MENU/123) MENU Support Self Diagnosis Voice & Motion Control Environment Check or
Motion Control Environment Check
You can test the ambient noise and brightness levels surrounding the TV camera and microphone to
ensure if they are suitable for voice and motion control use.
Activating motion control
(MENU/123) MENU System Motion Control Motion Control Try Now
Face the TV camera. Lower your hand to a comfortable position. Raise your hand with your index
finger fully extended upwards, and then move your hand slowly to the left or right. When your hand
is successfully recognised by the TV camera, motion control is activated and a pointer and motion
control icons appear on the screen.
"To deactivate motion control, move your hand out of the range of the TV camera. To reactivate it, simply
move your hand toward the TV camera within 3 seconds.
"Motion Control may be terminated if your index finger is not fully extended or you move it to fast.
Using the motion control tutorial
(MENU/123) MENU Support Motion Control Tutorial Try Now
You can learn the basics of using motion control.
70
Learning motion control basics
The following actions are available:
Moving the pointer
Move your hand to move the pointer accordingly.
Selecting an item
Fold down and raise your index finger to select items. You can select a TV menu
or run a function. Keeping your index finger lowered is like holding down a remote
control button.
Returning to the previous menu
Make a circle with your hand in the counterclockwise direction to return to the
previous menu.
70 71
Displaying the context-sensitive menu / Viewing broadcast information
Fold your index finger down for 1 second and then raise it. This action displays the
context-sensitive menu. While viewing broadcasts, fold down your index finger for 1
second, and then raise it at any blank point on the screen. You can view the broadcast
information saved automatically for all channels.
Showing and hiding the animated motion guide
(MENU/123) MENU System Motion Control Animated Motion Guide Try Now
You can display an animated guide when motion control is activated.
"When you run an app using motion control for the first time, the animated guide appears.
Adjusting pointer speed
(MENU/123) MENU System Motion Control Pointer Speed Try Now
Select a pointer and adjust its speed.
72
Changing the motion control screen layout
Showing the motion control screens while viewing a broadcast
You can display the following screen icons by activating motion control while watching the TV. Select
an icon to perform the associated action or function. The Direction Control Mode screen is displayed
when you set Motion Control to On. Then, when you select the point at the centre of the icon, the
TV displays the Motion Pointing Mode screen, as shown in the figures below.
Direction Control Mode Motion Pointing Mode
●Direction Control Mode
If you run Motion Control for the first time by raising you hand while viewing a broadcast, the
Direction Control Mode screen appears. The screen contains the Direction Control icon.
●Motion Pointing Mode
Move to point at the centre of the Direction Control icon with your index finger, and then fold
down your index finger. The four icons allowing you to run the main functions of your TV appear.
To switch to the Direction Control Mode screen, move your hand out of the screen and then raise
your index finger at the screen.
Icon Description
Select and to adjust the volume.
Select and to change the current channel.
Select the point at the centre of this icon to change to the Motion Pointing Mode
screen.
Allows you to adjust the volume or select the speakers to use.
Displays the channel list or information about the current programme.
Launches Smart Hub.
Displays the On-Screen Remote.
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Showing the Direction Control icon while not viewing a broadcast
To display the Direction Control icon while not viewing a broadcast, move to the centre of the top side
of the screen, and then fold down you index finger. After the Direction Control icon appears, move
the focus to the or , and then fold down your index finger to display the On-Screen Remote or
launch Smart Hub. The Direction Control icon disappears when there is no user action for 5 or more
seconds.
Displaying the hidden direction control icon while using various services when not viewing broadcasts
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Using Face Recognition
You can register your face using the TV camera, and sign in to your Samsung accounts using the
face recognition function. Only one face can be registered per account. Depending on the ambient
illumination level and/or shadows over a face, the TV may have difficulty recognising it.
"This function is not available on certain models in specific geographical areas.
"For more information, refer to "Read Before Using Voice, Motion, or Face Recognition."
[ When your TV is a 9000 series model, or your TV does not have the built-in camera with
the SEK-3500 series models of UHD Evolution Kit installed, the TV must be connected to
an optional camera to use this function. The optional TV camera must be connected to the
dedicated USB port at the back of the TV. Other USB ports do not support the TV camera or
Face Recognition.
Registering your face to your samsung account
Select after entering your account password. To create a Samsung Account if you do not already
have one, and then select Take picture, align your face within the red circle. When the circle turns
green, the TV has recognised your face.
"To use this function, you must sign in to your Samsung account.
"Your entire face must be visible to the camera. Avoid shadows over your face. Shadows prevent the camera
from recognising your face accurately.
"Keep your expression as neutral as possible. In addition, keep your mouth closed as neutral as possible.
"For more information, refer to "Creating a Samsung account."
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Changing your login method of face recognition
(MENU/123) MENU Smart Hub Samsung Account Edit profile
You can change the log in method to face recognition. To change the log in method, follow these
steps:
1.
Enter your password, and then select OK.
2.
On the Edit Profile screen, select Sign-in Method. In the drop down list that appears, select
Profile image selection and facial recognition (Medium security).
3.
Select Done.
Signing in to a Samsung account using face recognition
(MENU/123) MENU Smart Hub Samsung Account Edit profile
To log in using Face Recognition, follow these steps:
1.
Select your Samsung account.
2.
If you have set the Samsung account sign in option to Face Recognition, the TV automatically
recognises your face. If recognition fails, try again.
"Your entire face must be visible to the camera. Avoid shadows over your face. Shadows prevent the
camera from recognising your face accurately.
"Keep your expression as neutral as possible. In addition, keep your mouth closed as neutral as possible.
"Once recognition succeeds, the TV logs in to Smart Hub automatically. If the TV recognises two or
more registered faces, a list of corresponding accounts appears. Select the appropriate account. If the
TV detects an unregistered face, it displays “Unregistered” on the screen.
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Viewing Digital Broadcast Information at a Glance
Using the guide
(MENU/123) MENU Broadcasting Guide Try Now Try Now EPG
You can get an overview of each digital channel's programme lineup from the Guide.
You can select the buttons that appear at the bottom of the screen by using the POINTER button of
the Samsung Smart Control.
"The information in the Guide is for digital channels only. Analogue channels are not supported.
"Press and hold the or button to move through the Guide in 24 hour jumps in either direction. Also, you
can use this action by pressing the or button on the standard remote control.
"To view the Guide, you must first set the TV's clock ((MENU/123) MENU System Time Clock).
To access the Guide functions after launching the Guide, press and hold the Enter button on the
remote control. A popup window listing the following functions appears.
●Channel Filter
Filters the channels in the Guide screen by the selected filter.
●Schedule Manager
Displays the schedule manager.
"For information about the schedule manager, refer to "Setting Up a Schedule Viewing."
●Edit Favourite Channels
Allows you to set a channel that you select in the Guide as a favourite.
●View Details
Displays detailed information about a selected programme. The programme information may
differ with the broadcast signal and may not be available at all for certain programmes.
–Select a current programme on another channel, and then View Details to Watch or Record
the programme.
–Select an upcoming programme, and then select View Details to set up a Schedule Viewing
or Schedule Recording.
"On the standard remote control, press the INFO button.
"For more information about watching or Schedule Viewing refer to "Setting Up a Schedule
Viewing."
"For more information on Schedule Recording, refer to "Recording Programmes."
"You can only view programmes scheduled after the current time.
●Record
Starts instant recording for the selected programme.
TV Viewing
You can enhance your viewing experience by using the specific functions.
Get information on TV programmes, edit schedule viewing, and use support functions.
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Checking current programme info
To get information about a show that you are watching, press the Enter or INFO button.
To view information about, start instant recording for, or apply the Timeshift function on a current
programme, select it in the Programme Info window.
To view information about upcoming programmes, use the and buttons. To set up a Schedule
Viewing or Schedule Recording for a programme, select that programme.
"To view the programme info, you must first set the TV's clock ((MENU/123) MENU System Time
Clock).
"The programme information may differ with the type of incoming signal and may not be available at all for
certain programmes.
"For more information on Schedule Recording, refer to "Recording Programmes."
"For more information on Schedule Viewing, refer to "Setting Up a Schedule Viewing."
Changing the broadcast signal
(MENU/123) MENU Broadcasting Aerial Try Now
You can choose your preferred method of receiving digital broadcasts.
"This function is not needed if your TV is connected to a cable or satellite box.
Checking digital channel signal info and strength
(MENU/123) MENU Support Self Diagnosis Signal Information Try Now
You can check the digital channel's signal information and strength.
"If your TV is attached to a separate, over-the-air antenna, you can use the signal strength information to
adjust the antenna for increased signal strength and improved HD channel reception.
"This function is only available for digital channels.
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Recording Programmes
The appears next to programmes and channels for which a Schedule Recording has been set.
"This function is only available on certain models in specific geographical areas.
"Read all precautions before using the recording feature. Refer to "Before Using the Recording and Timeshift
Functions" for more information.
Recording programmes
You can record current and upcoming programmes.
Instant recording
To begin recording the current programme right away, press the button on the standard remote
control.
Or, press the MENU/123 button on the Samsung Smart Control, and then select the button on the
On-Screen Remote.
Using the instant and schedule recording options from the guide
To start instant recording of a current programme, select that programme from the Guide, and then
select Record. To start a schedule recording of a programme that will air in the future, select that
programme from the Guide, press and hold the Enter button, select View Details, and then select
Schedule Recording.
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Using the Instant and Schedule Recording options from programme info window
To start instant recording or a schedule recording of a programme, press the Enter button. The
Programme Info window appears.
To start instant recording of a current programme, select . To start a schedule recording of a
programme that will air in the future, press the or buttons to move to that programme, press the
Enter button, and then select .
Using schedule recording to record on a specified date and time
(MENU/123) MENU Broadcasting Schedule Manager Schedule
1.
Select Schedule Recording.
2.
Specify the Source, Channel, Repeat, Start Time, and End Time options for the programme you
want to record, and then select OK to finish.
Using the functions available while recording a programme
Press the Enter button while recording a programme. The following buttons and the recording progress
bar appear on the screen.
●More Info
Displays detailed information about the programme being recorded.
"The programme information may differ with the broadcasting signal and may not be available at all for
certain programmes.
●Recording Time
Sets the recording time.
●Stop Recording / Go to Live TV
Stops recording. / Shifts viewing to live TV.
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Using the buttons on the remote control while recording a
programme
●Pause / Play
Press the or button on the remote control to pause the recording screen or resume the
paused recording screen.
When the recording is paused, you can use the following functions. However, no audio is heard
while the recording is paused.
–Step: Press the MENU/123 button on the Samsung Smart Control, and then select the
button to scan through a video one frame at a time.
"On the standard remote control, press the button.
–Slow Motion: Press the MENU/123 button on the Samsung Smart Control, and then select the
button to play the video back at 1/2 the normal speed.
"On the standard remote control, press the button.
●Rewind / Fast Forward
Press the MENU/123 button on the Samsung Smart Control, and then select the or button
to speed up rewind or fast forward to maximum speed in 7 steps.
"On the standard remote control, press the or button.
"This function is not available while you are watching a programme that is currently being broadcast.
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Managing the schedule recording list
(MENU/123) MENU Broadcasting Schedule Manager
You can change the settings of scheduled recording sessions or cancel scheduled sessions altogether.
Viewing recorded programmes
Featured MY CONTENT
1.
Select a USB recording device. The CONTENTS folder appears.
2.
Select a recorded programme file from the CONTENTS folder to play the selected file.
"This function is only available on certain models in specific geographical areas.
Using the functions available while playing a recording
Press the Enter button. The following buttons appear. To hide the buttons, press the RETURN button.
"Buttons that appear are different depending on the file being played.
●Pause / Play
Pauses the file (recorded programme) or resumes playing the file if paused.
When the video is paused, you can use the following functions. However, no audio is heard while
the video is paused.
–Step: Select the to scan through a video one frame at a time.
–Slow Motion: Select the to play the video back at 1/2 the normal speed.
●Previous / Next
To restart the current video from the beginning, select the button.
To play the next file (recorded programme), select the button.
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●Rewind / Fast Forward
Speeds up rewind/fast forward to its maximum speed in 3 steps. To restore normal playback
speed, select .
"This function is not available while you are watching a programme that is currently being broadcast.
●Repeat
Plays the current file repeatedly or all files in the same folder repeatedly.
●Highlights Player
Displays highlights of the current recording.
"This function is only available when highlights of a programme which was recorded in Sports Mode
have been saved.
●Options
Function Description
Picture Size Changes the size of the screen. The supported picture sizes differ with the video.
Subtitle Settings Subtitle: Turns the subtitles on or off.
Subtitle Language: Changes the language.
Picture Mode Changes the picture mode.
Sound Mode Changes the sound mode.
Speaker List
Allows you to select the speakers to play the audio through.
"This function is only available when you have a home theatre or receiver connected
to the TV.
Audio Language Allows you to select a different audio language.
"This function is only available with files that support multi-track sound.
Information Displays detailed information about the current file.
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Managing recorded files
Featured MY CONTENT
Select a USB device containing recordings. A list of recordings appears.
"This function is only available on certain models in specific geographical areas.
Using the functions for the saved file list
●Filter
Displays only files that match the selected filter.
●Sort By
Sorts files according to the selected viewing mode.
"This function is unavailable if Filter is set to All.
●Delete
Deletes the selected files, except for locked files.
"This function is unavailable if Filter is set to All.
●Play Selected
Plays the selected files. Select files from the file list and then select Play.
If the viewing mode is set to Folder view, you can select the files included in the same folder
only. Change the viewing mode to add a file contained in other folders to the playlist.
"This function is unavailable if Filter is set to All.
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Setting Up a Schedule Viewing
The appears next to programmes that have been configured for a Schedule Viewing.
"To set up a Schedule Viewing, you must first set the TV's clock ((MENU/123) MENU System Time
Clock).
Setting up a schedule viewing for a channel
Setting up a schedule viewing for digital channel
You can set up a schedule viewing for a digital channel on the Guide or Information screen.
●The Guide Screen
On the Guide screen, use your remote control to highlight, and then select a programme you
would like to view, and then press and hold the Enter button. Select Schedule Viewing on the
pop-up menu that appears. The programme is scheduled for viewing. The Guide screen re-
appears.
●The Programme Info Screen
Press the Enter button while you are watching the TV. The programme Info window appears.
Press the or button to move to a programme you would like to view, and then press the Enter
button. Select that appears on the programme Info window. The programme is scheduled for
viewing.
Setting up a schedule viewing for analogue channel
(MENU/123) MENU Broadcasting Schedule Manager Try Now
You can set up a scheduled viewing for an analogue channel. Select Schedule Schedule Viewing.
Specify the Source, Channel, Repeat, and Start Time options for the programme you want to watch,
and then select OK to finish.
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Editing a schedule viewing
(MENU/123) MENU Broadcasting Schedule Manager
On the Scheduled screen, select a schedule viewing. A pop-up menu appears. Select Edit. Change the
time, days, or channel. Select OK when done.
Cancelling a schedule viewing
(MENU/123) MENU Broadcasting Schedule Manager
On the Scheduled screen, select a schedule viewing. A pop-up menu appears. Select Delete. Select
OK on the pop-up menu. The schedule viewing is removed.
"You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries.
Using Timeshift
You can pause and rewind live TV as you would a DVD by using Timeshift.
Activating this function disables the Broadcasting function.
"Read all precautions before using the Timeshift function. For more information, refer to "Before Using the
Recording and Timeshift Functions."
"This function is only available on certain models in specific geographical areas.
To activate the Timeshift function while watching TV, press the Enter button, and then select on the
programme Info window. The TV displays a progress bar and the following buttons at the top of the
screen:
●More Info
Displays detailed information about the current programme.
"The programme information may differ with the type of incoming signal and may not be available at all
for certain programmes.
"This button is only available when you are watching a live programme.
●Record
Starts instant recording for the current programme.
●Go to Live TV / Stop Timeshift
Shifts to live TV or exits Timeshift.
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Using the buttons on the remote control while using Timeshift
●Pause / Play
Pauses the screen.
Press the or button to pause or resume the current programme while using the Timeshift
function. The following functions are available while the current programme is paused. However,
there is no audio output while the current programme is paused.
–Step: Press the MENU/123 button on the Samsung Smart Control, and then select the
button to scan through the current programme one frame at a time.
"On the standard remote control, press the button.
–Slow Playback: Press the MENU/123 button on the Samsung Smart Control, and then select
the or button to play current programme back at 1/2 the normal speed.
"On the standard remote control, press the or button.
●Rewind / Fast Forward
Press the MENU/123 button on the Samsung Smart Control, and then select the or button
to speed up rewind or fast forward to maximum speed in 7 steps.
"On the standard remote control, press the or button.
"The Fast Forward function is not available while you are watching a programme that is currently being
broadcast.
Using the Channel List
(MENU/123) MENU Broadcasting Channel List Try Now
By using the Channel List, you can change the channel or check programmes on other digital channels
while watching TV. To display the Channel List, place a finger on the POINTER button on the Samsung
Smart Control, and then select the icon that appears at the right side of the screen.
The Channel List screen contains the following icons:
● : An analogue channel
● : A favourite channel
● : A locked channel
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Press the button. The following functions are available:
●History
Displays a list of channels that you viewed recently.
●Add a New List
Allows you to create a new channel list by adding channels from a favourites list, genre, or your
interest category.
"The actual provided list may differ from specific geographical areas.
●All
Displays all channels stored in the TV.
●Options
Option Description
Aerial Allows you to choose between Terrestrial, Cable, and Satellite.
"This option is only available on certain models in specific geographical areas.
Sort Sorts the list by Channel Number or by Name (Digital channels only).
Genre
Sorts the list so that it includes channels of a selected genre only. However, Genre can
only be used channels contain the genre information.
Check the network and make sure the TV is connected to the Internet. Your TV needs to
be connected to the Internet in order to receive the channel's genre information.
Edit Channel
Lists
Allows you to rearrange the order of channels in the channel list or remove channels from
the channel list.
Edit Channel Allows you to remove channels from the channel index, restore removed channels, and
rename analogue channels.
Edit Favourites Sets favourite channels.
"For more information, refer to "Creating a Personal Favourites List."
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Registering, Removing, and Editing Channels
(MENU/123) MENU Broadcasting Edit Channel Try Now Try Now
The Edit Channel screen icons indicate the following:
● : An analogue channel
● : A favourite channel
● : A locked channel
Registering and removing channels
Removing registered channels
You can remove a registered channel or all channels from the channel index. To remove a channel,
select it, and then select Delete. To remove all channels, select Options Select All, and then select
Delete.
Editing registered channels
You can access the following options by selecting Options on the screen. The available options may
differ with the broadcast signal.
●Select All / Deselect All
Selects or deselects all channels displayed on the Edit Channel screen.
●Sort
Sort the list ordered by Number or Name.
"This option is only available for digital channels.
●Aerial
Allows you to choose between Terrestrial, Cable or Satellite.
"This function is only available on certain models in specific geographical areas.
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●Category
Displays the channels stored in a selected category.
●Edit Favourites
Sets favourite channels.
"For more information, refer to "Creating a Personal Favourites List."
●Rename channel
Renames analogue channels. The new name can be up to 5 characters long.
●Information
Displays detailed information about the current programme.
Enabling / Disabling password protection on channels
(MENU/123) MENU Broadcasting Edit Channel
You can enable password protection on the channels that you don't want your children to view.
"Before enabling password protection, ensure that Channel Lock ((MENU/123) MENU Broadcasting
Channel Lock) is set to On.
Locking / Unlocking channels
You can lock or unlock channels. Select channels from the Edit Channel screen and then select Lock
or Unlock at the bottom of the screen. When the password entry window appears, enter the password.
Changing channel numbers
(MENU/123) MENU Broadcasting Edit Channel Number
You can change the channel numbers. Set Edit Channel Number to Enable.
"This function is only available on certain models in specific geographical areas.
"When a channel number is changed, its channel information is not updated automatically.
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Creating a Personal Favourites List
Favourite channels are highlighted in the Edit Channel and Channel List screens with the symbol.
You can create up to 5 favourite channel lists.
Registering channels as favourites
(MENU/123) MENU Broadcasting Edit Favourites
You can register multiple channels as favourites at the same time.
1.
Select the channels that you want to add to your favourites list(s) from the list in the screen.
2.
Select Change Fav. on the screen to select a favourites list.
3.
Select Add on the screen. The TV adds the channels you selected to the favourites list you chose.
Viewing and selecting channels on Favourites lists only
(MENU/123) MENU Broadcasting Channel List
You can flip through only the favourite list channels and select a channel using the channel up/down
buttons.
1.
Press the button. A favourites list appears.
2.
Highlight a channel from the selected favourites list using the channel up/down buttons, and then
select it. The channel changes.
"A favourites list can be selected only if it contains at least one favourite channel.
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Editing a Favourites List
(MENU/123) MENU Broadcasting Edit Favourites Try Now Try Now
Using the Edit Favourites screen menu items
You can access the following options by selecting Options on the Edit Favourites screen.
●Select All / Deselect All
Selects or deselects all channels saved on the TV.
●Copy to favourites
Copies channels from one favourite channels list to another.
"For more information, refer to "Copying channels from one favourites list to another."
"This option is available only if you have registered one or more channels to at least one favourites list.
●Rename Favourites
Rename an existing favourite channels list.
"For more information, refer to "Renaming a favourites list."
"This option is available only if you have registered one or more channels to at least one favourites list.
●Sort
Sort the list ordered by Number or Name.
"This option is only available for digital channels.
●Aerial
Allows you to choose between Terrestrial, Cable or Satellite.
"This function is only available on certain models in specific geographical areas.
●Edit Channel
Allows you to manage the channels saved on the TV.
"For more information, refer to "Registering, Removing, and Editing Channels."
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Removing registered channels from a favourites list
Select Edit Favourites Change Fav. to move to the favourites list that has the channels you want to
remove. Select the channels, and then select Delete.
Rearranging a favourites list
Select Edit Favourites Change Fav. to move to the favourites list that has the channels you want to
rearrange. Select the channels, and then select Change order. The Change order highlight appears.
Press the up/down arrow buttons to indicate the new location for the channels. Press the Enter button
to set the channels into their new location.
Renaming a favourites list
Select Edit Favourites Options Rename Favourites. Select the favourites list you want to rename.
Enter a new name using the on-screen keyboard that appears, and then select Done. Select OK.
Copying channels from one favourites list to another
Select Edit Favourites Change Fav. to move to the source favourites list, and then select the
channels to copy. Select Options Copy to favourites. Select the destination favourites list, and then
select OK. Select OK again.
"Copy to favourites is only available if there are channels in at least one favourites list.
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Making Sports programmes More Realistic with Sports
Mode
(MENU/123) MENU System Sports Mode Try Now
You can use Sports Mode to get optimal picture and sound settings for sports events, making them
appear and sound as if you are there. In addition, if a recording device is connected to the TV when
you are using Sports Mode, you can use both the video recording and timeshift functions at the same
time while watching the sports game, as well as watching the highlights extracted from the recorded
sports game automatically or manually.
"This function is only available on certain models in specific geographical areas.
"For more information about recording a programme and using a recording device, refer to "Recording
Programmes."
"For more information about the Timeshift function, refer to "Using Timeshift."
Enabling sports mode
(MENU/123) MENU System Sports Mode Sports Mode
You can set Sports Mode to On to make the picture and sound modes of the TV optimised
automatically for sports events.
"Enabling Sports Mode changes Picture Mode to Stadium and Sound Mode to Stadium, and disables some
Picture and Sound menus.
Choosing sports type
(MENU/123) MENU System Sports Mode Sports Type
You can enjoy optimal picture and sound settings for a selected sports type.
"This function is only available on certain models in specific geographical areas.
"The number of options available in Sports Type differ with the geographical area.
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Notifying when a game starts
(MENU/123) MENU System Sports Mode Game Notifications Try Now
Notifies a sporting event with a pop-up displayed at the bottom of the screen when it restarts. For
example, when the current sporting event restarts while you are viewing another channel to avoid
advertisements.
However, Game Notifications is not available with these TV operations:
–Switching the input signal using the SOURCE button.
–When 3D mode is active
–When Audio Description is on
–When 2 Tuner models record 2 channels simultaneously
–When you are viewing the content in MY CONTENT
–When the Screen Mirroring function is running
–When you are viewing highlights of the current football game in the UHD resolution by using the
Highlights Player function
Extracting highlights automatically
(MENU/123) MENU System Sports Mode Auto Highlights Try Now
You can set Auto Highlights to On to configure the TV to extract highlights of a sports match
automatically.
However, Auto Highlights is not available with these TV operations:
●Switching the input signal using the SOURCE button.
●When 3D mode is active
●When Audio Description is on
●When 2 Tuner models record 2 channels simultaneously
●When you are viewing the content in MY CONTENT
●When the Screen Mirroring function is running
●When you are viewing highlights of the current football game in the UHD resolution by using the
Highlights Player function
"This function is only available on certain models in specific geographical areas.
"The performance of Auto Highlights depends on the characteristics of the transmitted signal.
"It is advisable to use Auto Highlights only while watching a football game. If you use this function for other
sporting events, it may display irrelevant picture frames.
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Using the functions available while watching sports in sports mode
You can use the following functions when you press the Enter button in sports mode.
●Zoom
Pauses the current screen and zooms in any part of the screen by using the , , and
buttons.
"To launch this function easily, select or press the button.
"This function is not available when watching 3D channels or when PIP or MY CONTENT is active.
"This function is not available when Data Service is active.
●Manual Highlight
Saves a video from 10 seconds before pressing this button to 10 seconds after.
"To launch this function easily, select or press the button.
"This function is only available when a recording is in progress.
"You can set the TV to automatically save highlights without user intervention. Select (MENU/123)
MENU System Sports Mode, and then set Auto Highlights to On.
●Recording Time
Sets the recording time.
"This function is only available when a recording is in progress.
●Stop Recording / Go to Live TV
–Stops a recording when you are watching a live programme.
–Switches to a live programme when you are watching a recorded programme.
"This function is only available when a recording is in progress.
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●Record
Instantly records the game that you are currently watching on the TV.
"This function is only available when the recording function is supported.
●Rewind / Fast Forward
Press the MENU/123 button on the Samsung Smart Control, and then select the or button
to speed up rewind or fast forward to maximum speed in 7 steps.
"On the standard remote control, press the or button.
"The Fast Forward function is not available while you are watching a programme that is currently being
broadcast.
●Pause / Play
Pauses or resumes the video.
"This function is only available when a recording is in progress.
●Highlights Player
Displays the Highlights Player screen and plays automatically or manually the saved highlights
in the recorded file. However, Highlights Player is not available with these TV operations:
–Switching the input signal using the SOURCE button.
–When 3D mode is active
–When Audio Description is on
–When 2 Tuner models record 2 channels simultaneously
"This function is only available when a recording is in progress.
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●Watch Live TV at the same time
Allows you to watch a current programme in a PIP window while watching a recorded
programme. To exit PIP mode, press the button again. However, Watch Live TV at the same time
is not available with these TV operations:
–Switching the input signal using the SOURCE button.
–When 3D mode is active
–When Audio Description is on
–When 2 Tuner models record 2 channels simultaneously
–When you are viewing a football game in the UHD resolution
"This function is only available when a recording is in progress.
"This function is only available while you are watching a recorded programme.
●More Info
Displays detailed information about the current programme.
"This function is only available while you are watching a live programme.
Viewing a game recorded in sports mode
You can view a recorded game using Recorded TV on the MY CONTENT screen.
"This function is only available on certain models in specific geographical areas.
"For more information, refer to "Viewing recorded programmes."
Watching a Movie with Optimised Picture and Sound -
African Cinema Mode
(MENU/123) MENU System African Cinema Mode
When you set African Cinema Mode to On, the TV provides an optimal picture and sound for popular
content. You can also optimise your TV's picture size or position by Custom mode. To change a
picture size or position, press the MENU/123 button on the Samsung Smart Control, and then select
the button on the On-Screen Remote. On the standard remote control, press the button.
"This function is only available on certain models in specific geographical areas.
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TV-Viewing Support Features
Setting a service provider
(MENU/123) MENU Smart Hub Set Up Service Provider
You can select a service provider to use. Follow the on-screen instructions to set the signal source and
a service provider.
"This function is not available on certain models in specific geographical areas.
Watching TV broadcasts with subtitles
(MENU/123) MENU System Accessibility Subtitle
You can watch TV broadcasts with subtitles.
"This function is only available on certain models in specific geographical areas.
"DVD subtitles are only available if the DVD player is connected to an external input connector.
●Subtitle
Turns on or off the subtitle.
●Subtitle Mode
Sets the subtitle mode.
●Subtitle Language
Sets the subtitle language.
"The TV cannot control or modify DVD or Blu-ray subtitles. To control DVD or Blu-ray subtitles, use the
subtitle feature of the DVD or Blu-ray player and the player's remote control.
Selecting the broadcasting subtitle language
(MENU/123) MENU System Accessibility Subtitle
You can select the default subtitle language. The list of modes may vary depending on the broadcast.
●Primary Subtitle
Sets the primary subtitle language.
●Secondary Subtitle
Sets the secondary subtitle language.
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Reading digital text
(MENU/123) MENU Broadcasting Channel Settings Digital Text
You can use this function when you watch a broadcast that includes both text and multimedia content.
"This function is only available in UK.
"Multimedia and Hypermedia Information Coding Experts Group (MHEG) is an International standard for
data encoding systems used in multimedia and hypermedia. This is at a higher level than the MPEG system
which includes data-linking hypermedia such as still images, character service, animation, graphic and video
files as well as multimedia data. MHEG is user runtime interaction technology and is being applied to various
fields including Video-On-Demand (VOD), Interactive TV (ITV), Electronic Commerce (EC), tele education,
teleconferencing, digital libraries and network games.
Scanning for available channels
(MENU/123) MENU Broadcasting Auto Tuning Auto Tuning Try Now Try Now
You can make the TV automatically scan and index all channels received through the TV's antenna
input connector. Select Start.
"This function is only available on certain models in specific geographical areas.
"If the TV is connected to a cable box or satellite receiver, you do not need to do this.
"DVB-T2 system may not be available in specific geographical areas.
Selecting aerial connection type
(MENU/123) MENU Broadcasting Aerial Connection Type
You can watch TV broadcasts in a suitable aerial connection type. Select Single Oscillator or Dual
Oscillator.
"This function is available when Aerial is set to Satellite.
"This function is only available on certain models in specific geographical areas.
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Selecting the broadcast audio language
(MENU/123) MENU Broadcasting Audio Options Try Now
You can select an audio option suitable for the broadcast content.
●Audio Language
Changes the default audio languages.
–Primary Audio: Sets the primary audio language.
–Secondary Audio: Sets the secondary audio language.
"The available language may differ with the broadcast.
●Audio Format
Changes the audio format.
"The supported audio format may differ with the broadcast programme.
"This option is only available on digital channels.
Audio Description
(MENU/123) MENU System Accessibility Audio Description
You can use the Audio Stream for the Audio Description (AD) which is sent along with the Main audio
from the broadcaster. Adjust the audio description volume using Volume.
"This function is only available on digital channels.
●Audio Description
Turns the audio description function on or off.
●Volume
Adjusts the audio description volume.
Genre Selection
(MENU/123) MENU Broadcasting Genre Selection
You can turn the channel genre selection feature on or off when you run Guide.
"This function is only available on certain models in specific geographical areas.
Using adult genre
(MENU/123) MENU Broadcasting Adult genre enabling
You can enable or disable all adult services. When disabled, adult services will not be available.
"This function is only available on certain models in specific geographical areas.
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Using the Channel Settings Try Now
Setting the country (area)
(MENU/123) MENU Broadcasting Channel Settings Country (Area)
You can select your country so that the TV can correctly auto-tune the broadcasting channels.
1.
Enter your PIN number.
2.
Change your area. To change the country for digital channels, select Digital Channel. To change
the country of analogue channels, select Analogue Channel.
"This function is not available in all geographical areas.
"The list of countries (areas) displayed on the TV's screen may differ with the geographical area.
Tuning broadcast signals manually Try Now
(MENU/123) MENU Broadcasting Channel Settings Manual Tuning
You can scan for all the channels manually and store the scanned channels in the TV. To stop
scanning, select Stop.
"This function is only available on certain models in specific geographical areas.
"This function is only available when Aerial is set to Terrestrial or Cable.
Tuning digital channels
(MENU/123) MENU Broadcasting Channel Settings Manual Tuning Digital Channel Tuning
Select New Search to scan for digital channels automatically and store the scanned channel list in
the TV.
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Tuning analogue channels
(MENU/123) MENU Broadcasting Channel Settings Manual Tuning Analogue Channel
Tuning
Select New and configure Programme, Colour System, Sound System, Channel, and Search to scan
for analogue channels. Then, select Store to store the scanned channels in the TV.
"This function is only available for analogue broadcasts.
Fine-Tuning the screen Try Now
(MENU/123) MENU Broadcasting Channel Settings Fine Tune
When analogue pictures become shaky and full of noise, fine-tune the signal to clear up the picture.
"This function is only available for analogue broadcasts.
Transferring channel list
(MENU/123) MENU Broadcasting Channel Settings Transfer Channel List
You can import or export the channel list to a USB storage.
●Import from USB: Imports channel list from a USB storage.
●Export to USB: Exports channel list saved in the TV to a USB storage.
"This function is available when USB is connected.
Deleting CAM operator profile
(MENU/123) MENU Broadcasting Channel Settings Delete CAM Operator Profile
You can delete the CAM operator.
"This function is only available on certain models in specific geographical areas.
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Setting satellite system
(MENU/123) MENU Broadcasting Channel Settings Satellite System
You can configure a set of satellite dish settings before performing a channel scan.
"This function is only available on certain models in specific geographical areas.
Changing teletext language
(MENU/123) MENU Broadcasting Channel Settings Teletext Language
You can set or change the teletext language. To watch the teletext broadcast in your preferred
language, select a language to use in Primary teletext. If this language is not supported, you can
watch the teletext broadcast in your secondary preferred language set in Secondary teletext.
"This function is only available on certain models in specific geographical areas.
Showing common interface menu
(MENU/123) MENU Broadcasting Common Interface
You can view information about common interfaces.
●CI Menu
Enables the user to select from the CAM-provided menu. Select the CI menu based on the menu
PC Card.
●CAM video transcoding
Configures the setting to transcode the video codec from the CAM automatically. Turn it Off if
you do not want to use it.
"You must use a CAM that supports video codec transcoding.
●Application Info
Displays information about the CAM inserted into the CI slot and about the “CI or CI+ CARD”
inserted into the CAM. You can install the CAM any time, with or without the TV turned on.
●CICAM PIN Manager
Manages Common Interface Common Access Module (CICAM) PIN. Save PIN or change stored
PIN and then set other PIN options.
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Adjusting the Picture Quality
Choosing a picture mode
(MENU/123) MENU Picture Picture Mode Try Now
You can select the picture mode that provides the best viewing experience.
●Dynamic
Makes the picture clearer when the ambient lighting is so bright that it makes the picture difficult
to see.
●Standard
Is the default mode suitable for most environments.
●Natural
Reduces eye strain.
●Movie
Darkens the screen, reduces glare, and relieves eye fatigue. Use this mode while viewing the TV
in a darkened room or watching a movie.
●Entertain
Sharpens images for a more dynamic viewing experience.
●Stadium
When you turn Sports Mode ((MENU/123) MENU System Sports Mode) to On, Picture
Mode is set to Stadium automatically to configure the picture settings suitable to sports events.
"When the Input source is set to PC, Standard and Entertain modes are only available.
"When a PC is connected to the TV, but the Entertain mode is not available, set Edit Device Type to DVI PC
or PC.
Picture and Sound
You can change the picture and sound settings for a better viewing experience.
Change the picture and sound settings and use other picture and sound support functions.
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Adjusting the picture quality
(MENU/123) MENU Picture
You can adjust the following picture quality settings manually for each combination of an input source
and picture mode.
●Backlight Try Now
Adjusts the brightness of individual pixels. Decrease this brightness to reduce power
consumption.
●Contrast Try Now
Adjusts the screen contrast.
●Brightness Try Now
Adjusts the overall brightness.
●Sharpness Try Now
Sharpens or dulls the edges of objects.
●Colour Try Now
Adjusts the overall colour saturation.
●Tint (G/R) Try Now
Adjusts the ratio of green to red. Increase the green value to saturate the greens and the red
value to saturate the reds.
"The TV saves the adjusted values for the current input source and picture mode and applies these values
each time you select the same input source and picture mode.
"The Colour and Tint (G/R) settings cannot be adjusted when the TV is connected to a computer via an
HDMI-to-DVI cable.
Applying the current picture settings to other input sources
(MENU/123) MENU Picture Apply Picture Mode Try Now
You can apply the picture quality settings to the current source and other input sources.
●All Sources
Applies the settings to all external devices connected to the TV.
●Current Source
Applies the settings to the current source only.
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Adjusting advanced settings
(MENU/123) MENU Picture Advanced Settings Try Now
You can fine-tune how images are displayed on the TV screen for the Standard and Movie picture
modes.
●Dynamic Contrast Try Now
Automatically adjusts the screen contrast for an optimal contrast setting.
●Black Tone Try Now
Adjusts the black colour depth.
●Flesh Tone Try Now
Darkens or lightens skin tones.
●RGB Only Mode Try Now
Adjusts the red, green, and blue levels individually.
●Colour Space Try Now
Adjusts the range of colour that can be displayed on the screen.
–Auto: Automatically adjusts the colour space to match the input signal.
–Native: Applies a range of colours that is wider than the input signal.
–Custom: Allows you to adjust the colour space manually. Select a colour, and then change its
Red, Green, and Blue saturations. Reset allows you to restore the default values for Colour
Space.
"You can configure the Colour function only when Colour Space is set to Custom.
●White Balance Try Now
Adjusts the colour temperature of the picture to make white objects look white and the overall
picture appear natural.
–2 Point: Allows you to adjust red, green, and blue luminosity with the offset menu and
brightness with the gain menu. Reset allows you to restore the default values.
–10 Point: Divides red, green, and blue into 10 sections each, and allows you to modify the
white balance by adjusting the brightness of each section. Level allows you to select the
section to adjust.
"You can use the 10 Point function only when Picture Mode is set to Movie. This function may not be
supported by some external devices.
●Gamma Try Now
Adjusts the primary colour intensity.
"Advanced Settings is only available when Picture Mode is set to Standard or Movie.
"White Balance and Gamma are only available when the TV is connected to a computer with an HDMI-
to-DVI cable.
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Adjusting picture options
(MENU/123) MENU Picture Picture Options Try Now
You can adjust the picture options to optimise your viewing experience. Select a picture mode and
then adjust the picture options.
●Colour Tone Try Now
Adjusts the colour tone. The colour tone you select is stored in the TV's memory. When you
change the current picture mode, the stored colour tone is applied to the new picture mode
automatically.
"Cool and Standard are only available when Picture Mode is set to Dynamic.
"Colour Tone is only available when the TV is connected to a computer via an HDMI-to-DVI cable.
●Digital Clean View Try Now
Reduces static and ghosting caused by a weak signal. When you select Auto Visualisation, it
displays the signal strength on the bottom of the screen. Green indicates the best possible
signal.
"This function is available for analogue channels only.
●MPEG Noise Filter Try Now
Reduces MPEG noise and improves video quality.
●HDMI Black Level Try Now
Compensates for effects caused by a low black level, such as low contrasts and dull colours.
"This function is only available when the input signal, connected to the TV via an HDMI connector, is set
to RGB444.
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●HDMI UHD Color Try Now
Allows you to set the HDMI UHD Color mode to On or Off for each HDMI connector on the TV.
When set to On, the TV optimises processing of UHD 50P/60P signals.
"If you set the HDMI connector to On, the TV turns off and then on automatically.
"Each HDMI connector can be individually optimised for HDMI UHD Color. When you connect the TV to
the external device that supports only UHD 24 or 30 Hz frequency or any FHD frequency, the HDMI UHD
Color function may not be available. In this case, set HDMI UHD Color to Off.
"The HDMI connector with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals,
while the HDMI connector with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2
input signals. For more information, refer to "Supported Resolutions for each of UHD Input Signals".
●Film Mode Try Now
Optimises the picture quality for movies.
"This function is only available when the input signal is TV, AV, Component (480i, 1080i), or HDMI
(1080i).
●Auto Motion Plus Try Now
Removes blurring and judder from scenes with rapid movement. If you select Custom, you can
configure Blur Reduction and Judder Reduction manually and set LED Clear Motion to On for a
sharper LED image. To return to the default settings, select Reset.
"When LED Clear Motion is set to On, the screen appears darker than when it is Off.
"If LED Clear Motion is On at 60Hz video signal, the screen may flicker.
108 109
●Analogue Clean View
Reduces noise in the form of a diagonal line that occurs due to interferences between signals.
"This function is only supported for analogue broadcasts.
●Smart LED
Controls the brightness of individual areas on the screen to maximise contrast automatically.
●Cinema Black
In Movie mode, this function dims the top and bottom areas of the video image to provide a
more immersive viewing experience.
"This function is not available on certain models in specific geographical areas.
Viewing in 3D
(MENU/123) MENU Picture 3D Try Now
You can view 3D media content and broadcasts. To view 3D content, you need to wear current
Samsung 3D Active Glasses. IR-type Samsung 3D Active Glasses and third-party 3D glasses are not
supported.
"This function is not supported by the S9W series models.
"To use this function, you must purchase the 3D glasses.
"Before viewing 3D content, carefully read the health and safety information concerning 3D viewing. For
more information, refer to "3D precautions."
"Whether 3D video is displayed in true HD is usually determined by the quality and format of the video.
"This function is not available while you are viewing Premium UHD content.
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Starting 3D
(MENU/123) MENU Picture 3D 3D Mode Try Now
Put on and then turn on the Samsung 3D glasses, and then select the specified 3D Mode. Note that
the 3D modes that are available at any given time depend on the format of the 3D content you are
watching.
●
Of
f
Of
f
(Off)
Deactivates 3D viewing.
● (Normal)
Converts normal images to 3D images.
● (L/R)
Splits a single image into left and right overlapping images to create the 3D effect.
● (T/B)
Splits a single image into top and bottom overlapping images to create the 3D effect.
"The supported resolutions vary for each mode. For more information, refer to "Supported Resolutions for 3D
Modes."
The ideal viewing distance is three times the height of the screen or more. 3D images may not appear
if you do not adhere to the recommended viewing angle or distance.
The 3D function may not work properly if there is another 3D product or an electronic device running
nearby. If there is a problem, keep other electronic devices as far away as possible from the 3D Active
Glasses.
The left and right 3D images may initially overlap when the TV is turned on. It takes a moment for the
display to optimise and the overlapping to stop.
When you select to use the 3D mode, note the following limitations:
●3D mode is automatically disabled when you launch Smart Hub.
●PIP cannot be used.
●Certain picture options are disabled.
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Adjusting 3D effects
(MENU/123) MENU Picture 3D
You can configure the viewpoint, depth, and other 3D settings for a custom viewing experience.
●3D Perspective Try Now
Adjusts overall 3D perspective for images on the screen.
●3D Depth
Adjusts overall 3D depth for images on the screen.
"This function cannot be used if 3D Mode is set to (L/R) or (T/B).
●L/R Change Try Now
Switches the left image to the right image and vice versa.
●3D → 2D Try Now
Converts 3D images to 2D images.
"This function is not available if 3D Mode is set to (Normal) or
Of
f
Of
f
(Off).
●3D Auto View Try Now
Auto1 automatically switches the TV screen to a 3D screen for a current 3D content or broadcast
whenever the TV detects that it contains 3D information.
Auto2 automatically switches the TV screen to a 3D screen for a current 3D content or broadcast
regardless of whether it contains 3D information.
"You might not be able to view the TV in 3D mode while some applications are running. To view the TV
in 3D mode, exit those applications.
●3D Optimisation Try Now
Allows you to optimise 3D pictures with an adjustment bar.
"All 3D effects, except for 3D Auto View can only be used while you are viewing 3D content.
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Picture Support Functions
Viewing a picture-in-picture (PIP)
(MENU/123) MENU Picture PIP Try Now
While viewing video from an external device such as a Blu-ray player on the main screen, you can
watch a TV broadcast in a picture-in-picture (PIP) window.
●PIP
Activates/deactivates PIP.
●Aerial
Selects the input source for the PIP window.
●Channel
Selects the PIP channel.
●Size
Sets the PIP window size.
●Position
Sets the PIP window position.
●Sound Select
Selects the audio source.
"PIP cannot be used while Smart Hub or 3D is active.
"Playing a game or using the karaoke function on the main screen can result in lower PIP picture quality.
"The PIP function is only available under the following conditions: 1) The main screen's source is a
Component or HDMI connection. 2) The input resolution is less than FHD (Full HD).
"The PIP window supports digital channels only and does not support UHD channels.
112 113
Changing the picture size and position Try Now
Changing the picture size
(MENU/123) MENU Picture Picture Size Picture Size Try Now
You can change the size of the picture displayed on the TV screen.
●21:9
Sets the picture size to the 21:9 wide screen format.
"This mode is only supported by the S9W series models.
●Auto
Adjusts the picture size automatically according to the video input signals. However, the position
of the picture may be changed depending on captions, logos, or others displayed on the screen.
"This mode is only supported by the S9W series models.
"This mode may not work properly depending on the input signals.
●16:9
Sets the picture size to the 16:9 wide screen format.
●Zoom
Magnifies 16:9 pictures vertically. A magnified picture can be moved up and down.
●Caption
Allows you to change the caption settings for more comfortable viewing while viewing a video
with captions.
"This mode is only supported by the S9W series models.
●Custom
Magnifies or shrinks 16:9 pictures vertically and/or horizontally. A magnified or shrunk picture
can be moved left, right, up, and down.
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●4:3
Sets the picture size to the basic 4:3 mode.
[ Do not watch TV in 4:3 mode for an extended period of time. This action may cause black bars
to appear and rest for a while at the top, bottom, left, and right sides of the screen. Note that
this information is not presented on the Warranty.
"Supported picture sizes differ with the input signal. For more information about supported picture sizes,
refer to "Picture sizes and input signals."
Changing the picture size automatically
(MENU/123) MENU Picture Picture Size Auto Wide
When set to On, Your TV will automatically use the picture size recommended by the programme
provider.
Changing the picture size in 4:3 or Screen Fit mode
(MENU/123) MENU Picture Picture Size 4:3 Screen Size
You can select a picture size suitable for your geographical area while you are watching TV in the 4:3
or Fit to screen mode. The supported screen sizes differ with the country and this function allows you
to adjust the picture size in this case.
"The 4:3 mode is not available when an external device is connected to the TV via a Component connector or
an HDMI connector.
114 115
Fitting the picture to the screen
(MENU/123) MENU Picture Picture Size Fit to screen
You can configure the TV so that the full picture fits the screen without any cutoff in the size you have
chosen.
"This function is not available depending on the Picture Size.
Adjusting the picture position
(MENU/123) MENU Picture Picture Size Zoom/Position Try Now
Magnifies or shrinks 16:9 pictures vertically and/or horizontally. A magnified or shrunk picture can be
moved left, right, up, and down.
"This function is not available depending on the Picture Size. However, you cannot change the picture
position when the TV is tuned to a digital channel and Picture Size is set to Custom.
Using the Panorama Plus
(MENU/123) MENU Picture Picture Size Panorama Plus
The TV fine-tunes the ratio of the center to the edges of the screen so that you can immerse yourself
more in the picture.
"This function is only supported by the S9W series models.
"This function is not available depending on the Picture Size.
Listening to audio only (Picture Off)
(MENU/123) MENU Picture Picture Off Try Now
You can turn off the screen and play only the audio through the speakers. To turn the screen back on,
press any button other than the Power and Volume buttons.
Resetting the picture mode settings
(MENU/123) MENU Picture Reset Picture Try Now
You can reset the current picture mode to its factory defaults. This action does not affect the settings
of other picture modes.
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Adjusting the Sound Quality
Choosing a sound mode
(MENU/123) MENU Sound Sound Mode Try Now
You can select a sound mode to optimise your listening experience.
●Standard
Is the default mode suitable for most environments.
●Music
Emphasises music instead of voices.
●Movie
Provides the best sound for movies.
●Clear Voice
Emphasises voices.
●Amplify
Increases the overall intensity of high-frequency sound to help hearing-impaired listeners.
●Stadium
When you turn Sports Mode ((MENU/123) MENU System Sports Mode) to On, Sound
Mode is set to Stadium automatically so that the sound settings are fixed at settings most
suitable for sporting events.
"This mode is set automatically by the TV. You cannot set this mode manually.
"This function is not available when you are listening to audio through external speakers.
116 117
Applying sound effects
(MENU/123) MENU Sound Sound Effect Try Now
You can apply sound effects to alter how the TV emits sound.
●Virtual Surround Try Now
Produces sound that makes you feel like you are sitting in a movie theatre or concert hall.
●Dialog Clarity Try Now
Increases voice intensity to make dialog clearer.
●Headphone Surround Try Now
Experience home theatre-like surround sound through your headphones.
"This function is only supported by the S9W series models.
●Balance Try Now
Allows you to adjust the sound settings of the left and right speakers for a better sound balance.
To restore the defaults, select Reset.
●Equaliser Try Now
Allows you to adjust the loudness of specific frequency ranges to control the richness of the
sound. To restore the defaults, select Reset.
"This function is not available when you are listening to audio through external speakers.
"This function is only available when Sound Mode is set to Standard.
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Customising sound
(MENU/123) MENU Sound Sound Customiser Try Now
You can calibrate the TV for optimal sound quality based on your hearing capabilities and the ambient
conditions.
Applying a custom sound profile
(MENU/123) MENU Sound Sound Customiser Custom Sound Profile Try Now Try Now
When there are multiple custom sound profiles, you can select the one that you want to apply from the
list.
Creating a custom sound profile
(MENU/123) MENU Sound Sound Customiser Add Custom Sound Try Now
A 6-step analysis starts. Follow the on-screen instructions to finish the analysis.
Editing a custom sound
(MENU/123) MENU Sound Sound Customiser Edit Custom Sound Try Now
You can edit a custom sound profile. Select a Custom Sound Profile that you want to edit. A 6-step
analysis starts. Follow the on-screen instructions to finish the analysis.
Renaming or deleting a custom sound profile
(MENU/123) MENU Sound Sound Customiser Manage Custom Sound Try Now
You can rename or delete a custom sound profile from the custom sound profile list.
1.
Select a Custom Sound Profile that you want to rename or delete.
2.
Select Rename or Delete. Selecting Rename brings up the on-screen keyboard. Use the keyboard
to change the name.
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Using the Sound Support Functions
Selecting speakers
(MENU/123) Speakers or (MENU/123) MENU Sound Speaker List Try Now
On the standard remote control, do one of the following:
●TOOLS Speakers
●MENU Sound Speaker List
●After adjusting the volume, and then press the button.
You can select which speakers the TV uses for audio output. When you connect multiple Samsung
Multiroom speakers to the TV, you can select some of the Samsung Multiroom speakers according to
the number of the speakers and their locations, and you can also use the Bluetooth devices for audio
output.
"When Speakers is set so that sound comes from external speakers only, Volume and Mute buttons and some
Sound functions are disabled.
"The Multiroom speaker is only available when at least one Samsung Multiroom compatible speaker is
connected to the TV.
"The sound quality may be affected by the condition of your wireless network.
"The Multiroom speaker is disconnected when you activate Screen Mirroring.
"The networked speakers may disconnect on their own, depending on your network environment.
"For more information about the Multiroom function, refer to the Samsung web site. (www.samsung.com
OWNERS & SUPPORT Manuals & Downloads)
"The audio from the secondary device(s) may lag behind the audio and video of the main device which is
playing the source content.
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Listening to TV sound through a Samsung Bluetooth audio device
(MENU/123) MENU Sound Additional Settings TV SoundConnect or (MENU/123) MENU
Sound Speaker Settings TV SoundConnect
You can connect Samsung Bluetooth audio devices to the TV. They must be paired using the TV's
Bluetooth function. For more information on pairing, refer to the Samsung Bluetooth audio device's
operating manual.
●Add New Device
Adds a new device to the list of paired devices. If Add New Device is set to Off, the connection
signals from new devices are ignored.
●Samsung Audio Device List
Displays a list of paired Samsung audio devices. Select a device to display its menu options. You
can activate/deactivate the audio device or remove it from the list.
"This function is only available for Samsung audio devices that support TV SoundConnect.
"TV SoundConnect, Surround, and Bluetooth devices can't be used simultaneously.
"Before using a Bluetooth device, refer to “Read Before Using Bluetooth Devices."
Listening to TV sound through a Samsung Multiroom Link
compatible speaker
(MENU/123) MENU Sound Speaker Settings Multiroom Link
You can connect a Samsung Multiroom Link compatible speaker to the TV to enjoy a richer sound.
●Multiroom Link Settings
Sets the Samsung Multiroom Link compatible speaker(s) to one of the following options.
–Surround
Select this option when you want to enjoy a surround system using multiple Samsung
Multiroom Link compatible speakers in a single space or room.
–SoundBar+Surround
Select this option when you want to enjoy a surround sound system by connecting a
soundbar and two speakers to the TV in one space or room.
●Volume Level
Adjusts the volume of the speaker you have selected in the list of speakers.
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●Speaker Test
Sends a test sound to each speaker to make sure that your Multiroom Link system works
properly.
●Edit Name
Allows you to give a name to each speaker.
"This function is not available on certain models in specific geographical areas.
"The Multiroom Link function is only available when at least one Samsung Multiroom Link compatible
speaker is connected to the TV.
"The sound quality may be affected by the condition of your wireless network.
"The Multiroom Link function is deactivated when you activate Screen Mirroring.
"The networked speakers may disconnect on their own, depending on your network environment.
"For more information, refer to the Multiroom Link manual on the Samsung web site. (www.samsung.com
OWNERS & SUPPORT Manuals & Downloads)
"The audio from the secondary device(s) may lag behind the audio and video of the main device which is
playing the source content.
Listening to the TV through Bluetooth devices
(MENU/123) MENU Sound Additional Settings Bluetooth Audio or (MENU/123) MENU
Sound Speaker Settings Bluetooth Headphones
You can connect Bluetooth devices to the TV. They must be paired using the TV's Bluetooth function.
For more information on pairing, refer to the Bluetooth device's operating manual.
●Bluetooth Audio Devices or Bluetooth headphone List
Displays a list of Bluetooth devices that can be paired with the TV. Select a Bluetooth device
to display its menu options. From this menu, you can activate/deactivate (i.e., pair/unpair) the
Bluetooth device or remove it from the list.
"If the TV fails to find a Bluetooth device, place the device closer to the TV, and then select Refresh.
"When you turn on a paired Bluetooth device, the TV detects it automatically, and then displays a pop-
up window. Use this pop-up window to activate/deactivate the Bluetooth device.
●Multi-output Audio
Allows you to listen to audio through the TV's speakers and the connected Bluetooth devices
simultaneously.
"Before using a Bluetooth device, refer to “Read Before Using Bluetooth Devices."
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Configuring additional functions
(MENU/123) MENU Sound Additional Settings Try Now
You can personalise the sound quaility, by adjusting the following settings.
●DTV Audio Level Try Now
Allows you to adjust the volume when you are viewing digital broadcasts on the TV through an
A/V receiver.
"This function is only available on digital channels.
"The volume can be adjusted between 0 db and 10 db. However, this volume range may differ with the
broadcast signal.
"For the MPEG / HE-AAC broadcast signal, the volume can be adjusted between 0 db and 10 db.
●HDMI Audio Format
Sets the audio input signal format suitable for the external device connected to the TV's HDMI
port.
●Audio Format Try Now
Selects the digital audio output (S/PDIF) format. The available formats are dependent on the
input source.
●Audio Delay Try Now
Helps correct timing mismatches between the audio and video tracks when you are watching TV
and listening to audio through a digital audio device. You can adjust the delay by up to 250 ms.
●Dolby Digital Comp Try Now
Sets the Dolby Digital compression mode.
122 123
●HD Audio
Provides the TV sound resampled at HD audio quality.
"Standard audio signals are sampled at 48 kHz while HD audio signals are sampled at 96 kHz.
"Some S/PDIF receivers may not be compatible. For incompatible receivers, deactivate this mode and
use normal audio mode instead.
"The HD audio signals available on the TV are not available on external audio players connected via
HDMI, Bluetooth, or Wi-Fi networks.
●Auto Volume Try Now
Automatically adjusts the TV's volume level when you change channels, video sources or content
so that the volume level remains the same for all sources. Auto Volume can modify the volume
up to 12 dB to equalise the sound. Normal can applies a normal level of volume adjustment, and
Night can applies a slightly lower volume level. This option is ideal for late-night TV viewing.
"If you want to use the volume control of a connected source device to control the sound, deactivate
Auto Volume. When you use Auto Volume with a source device, the device's volume control may not
function properly.
Listening to 3D audio in 3D mode
(MENU/123) MENU Sound 3D Audio Try Now
You can adjust audio depth so that the TV provides immersive sound that matches the pop-up effect
of the 3D video that you are viewing.
"This function is not supported by the S9W series models.
"This function is only available in 3D mode.
Specifying the TV's installation type
(MENU/123) MENU Sound Additional Settings TV Installation Type or (MENU/123) MENU
Sound Speaker Settings TV Speaker TV Installation Type
You can specify the TV's installation type, either Wall Mount or Stand, to optimise the TV's sound
automatically.
Resetting all sound settings
(MENU/123) MENU Sound Reset Sound Try Now
Resets all sound settings to the factory defaults.
124
Setting the Time and Using the Timer
Setting the current time
(MENU/123) MENU System Time Clock Try Now
You can set the clock manually or automatically.
To view the time after the clock is set:
–Samsung Smart Control: Press the MENU/123 button, and then select Info on the On-Screen
Remote.
–Standard remote control: Press the INFO button.
"The clock must be reset every time the power is disconnected.
Setting the clock using digital broadcast info
(MENU/123) MENU System Time Clock Clock Mode Try Now
You can make the TV automatically download time information from a digital channel and set the
current time. To activate this function, set Clock Mode to Auto. If the TV is connected to a set-top
box or satellite box using HDMI or Component connectors, you must set the current time manually.
"This function works only when the TV's antenna jack is connected to either an antenna or a cable output
and is receiving digital broadcasts.
"The accuracy of the time information received may differ with the channel and signal.
System and Support
You can use the functions for optimising, protecting, and updating your TV and for various minor useful or required options.
Customise various system and support settings for optimal use.
124 125
Setting the clock manually
(MENU/123) MENU System Time Clock Clock Set Try Now
You can set the clock manually. Set Clock Mode to Manual, and then input present date and time in
date and time field.
Setting the clock automatically
(MENU/123) MENU System Time Clock Time Zone
Sets the right time by setting Daylight Savings Time (DST) and your local time zone.
"This function is only available when the Clock Mode is set to Auto.
●DST
Switches the Daylight Saving Time (DST) function on or off.
"This function is only available when the Clock Mode is set to Auto.
●GMT
Selects your time zone.
"When Country is set to others, you can use this function.
If the clock is wrong in auto mode...
(MENU/123) MENU System Time Clock Time Offset Try Now
You can offset the clock in 1-hour increments by as much as -/+ 12 hours if the TV fails to display the
correct automatically-set time, for whatever reason.
"Time Offset adjusts the time through a network connection. This function is only available if Clock Mode is
set to Auto and the TV is connected to the Internet though a local area network.
"Time Offset adjusts the time if the TV fails to receive time information through normal digital broadcast
signals.
126
Using the timers
Using the sleep timer
(MENU/123) MENU System Time Sleep Timer Try Now
You can use this function to automatically shut off the TV after a pre-configured period of time. You
can set the timer for 30 minute increments, for up to 3 hours.
Turning on the TV using the on timer
(MENU/123) MENU System Time On Timer Try Now
You can set On Timer to make the TV turn on automatically at a specific time. You can use up to three
separate configurations: On Timer 1, 2, and 3. On Timer is only available when Clock has already been
set.
●Setup
If you select Manual, you can highlight and select each day to select the specific days that you
want On Timer to turn on the TV.
●Time
●Volume
●Source
From the list, select a signal source for the TV to use when it turns on. If you want to play
content saved in a USB device or content from an HDMI or Component source, such as a DVD
player, Blu-ray player, or set-top box, connect the device to the TV before you start On Timer
setup. Then, do not disconnect the device from the TV.
●Aerial
Allows you to select a broadcast signal source, when Source is set to TV.
●Channel
Allows you to select a channel, when Source is set to TV.
126 127
●Music / Photo
Allows you to specify a USB device folder containing music files in the music field and/or a
folder containing photos in the photo field, when Source is set to USB. If you select both a
folder that contains music files and a folder that contains photo files, the TV plays the music
files and displays the photos at the same time.
"If the folder that you choose has sub-folders, you can select a sub-folder in the same fashion.
"This function does not work properly if the selected USB device does not contain media contents or a
folder has not been specified.
"No slideshow starts if there is only one image file on the USB device.
"Folders with long names cannot be selected.
"Make sure to use different folder names for multiple USB devices.
"Use a USB memory stick or multi-card reader. On Timer may not work with certain battery-powered
USB devices, MP3 players, or PMPs because the TV may take too long to recognise the device.
Turning off the TV using the off timer
(MENU/123) MENU System Time Off Timer Try Now
You can set Off Timer to turn off the TV automatically at a specified time. You can set up three
separate configurations: Off Timer 1, 2 and 3. Off Timer is only available when Clock has already been
set.
●Setup
Sets days of the week that the TV is turned off automatically. If you select Manual, you can
highlight and select each specific day.
●Time
Sets the time for the TV to turn off automatically.
128
Using the Screen Burn Protection and Energy Saving
Functions
Preventing screen burn
(MENU/123) MENU System Auto Protection Time Try Now
You can use the Screen Burn Protection function to protect the screen. Still images can leave burn-
in after-images if left on the screen for a long period of time. Select a time setting from the list. If a
still image is shown on the screen for longer than the time that you selected, the TV automatically
activates the Screen Burn Protection function.
Reducing the energy consumption of the TV
(MENU/123) MENU System Eco Solution Try Now
You can adjust the brightness level of the TV and prevent overheating to reduce overall power
consumption.
●Energy Saving Try Now
Allows you to select a brightness setting from the list to reduce the TV's power consumption.
●Eco Sensor Try Now
Automatically adjusts the brightness level of the TV, according to the ambient light level, to
reduce power consumption. If the Eco Sensor has adjusted the screen's brightness level, you can
select the Min. Backlight to manually adjust the minimum screen brightness.
"When the Eco Sensor is set to On, the screen is darker than usual.
●No Signal Power Off Try Now
Allows you to select a time from the list. If no signal has been received for a specified duration,
the TV automatically cuts off the power to reduce power consumption.
●Auto Power Off Try Now
Automatically turns off the TV to prevent overheating when the TV remains on for the specified
period of time without any user input.
●Motion Lighting Try Now
Adjusts the brightness in response to on-screen movements to reduce power consumption.
"This function is not available when the TV is in the 3D mode.
128 129
Using Anynet+ (HDMI-CEC)
You can use the TV's remote control to control external devices that are connected to the TV by an
HDMI cable and that support Anynet+ (HDMI-CEC). Note that Anynet+ (HDMI-CEC) can only be set by
using the remote control.
Setting up Anynet+ (HDMI-CEC)
(MENU/123) MENU System Anynet+ (HDMI-CEC) Try Now
●Anynet+ (HDMI-CEC) Try Now
You can enable or disable Anynet+ (HDMI-CEC). Set to Off or On to disable or enable all Anynet+
related functions.
●Auto Turn Off Try Now
When set to Yes, turns off Anynet+ compatible external devices when the TV is turned off.
"This function is not supported by some Anynet+ compatible devices.
●Search for Devices Try Now
Automatically searches for and identifies Anynet+ (HDMI-CEC) compatible external devices that
are connected to the TV.
Using Anynet+ (HDMI-CEC)
Selecting an external device
After connecting external devices to the TV, select (MENU/123) MENU System Anynet+ (HDMI-
CEC) Search for Devices. The TV displays a list of Anynet+ (HDMI-CEC)-compliant devices that you
can set up as Anynet+ (HDMI-CEC)-enabled devices (i.e., devices that can be controlled with the TV's
remote control). To set up an Anynet+ (HDMI-CEC)-compliant device as an Anynet+ (HDMI-CEC)-
enabled device, you must select it on the Source screen. Follow the instructions in the next section.
"If an external device is set up as both an Anynet+-enabled device (i.e., a device that can be controlled with
the TV's remote control) and a Universal Remote-enabled device (i.e., a device that can be controlled with
the Universal Remote), it can be only controlled with the Universal Remote.
130
Setting up as an Anynet+ (HDMI-CEC)-enabled device
1.
Press the SOURCE button on the remote control. On the Source screen, select the device and
then press the button.
2.
Select Anynet+ (HDMI-CEC) from the Tools list. The selected device is set up as an Anynet+
(HDMI-CEC)-enabled device. The following menu options are available.
"The menu options available in the pop-up menu may differ with the external device.
●Anynet+ (HDMI-CEC)
Sets up the selected device as an Anynet+ (HDMI-CEC)-enabled device and then displays a list
of Anynet+ (HDMI-CEC)-compliant devices connected to the TV. Select View TV to exit Anynet+
(HDMI-CEC), and start watching TV.
Read before connecting an Anynet+ (HDMI-CEC)
"You can configure the TV's universal remote control to control third-party cable boxes, Blu-ray players, and
home theatres that do not support HDMI-CEC. For more information, refer to "Controlling External Devices
with the TV Remote - Using the Universal Remote."
"Anynet+ cannot be used to control external devices that do not support HDMI-CEC.
"Anynet+ devices must be connected to the TV with an HDMI cable. Note that some HDMI cables may not
support Anynet+ (HDMI-CEC).
"The TV remote control may not work under certain circumstances. If this occurs, select the Anynet+ device
again.
"Anynet+ (HDMI-CEC) works only with external devices that support HDMI-CEC and only when those
devices are either in standby mode or turned on.
"Anynet+ (HDMI-CEC) can control up to 12 compatible external devices (up to 3 of the same type). With
home theatre systems, however, the only one system can be controlled.
"To listen to 5.1-channel audio from an external device, connect the device to the TV via an HDMI cable and
connect the home theatre system directly to the TV's digital audio output connector.
"A home theatre system that has been connected to the TV with an HDMI cable and an optical cable only
supports 2-channel audio. 5.1-channel audio is, however, available for digital broadcasts with 5.1-channel
audio.
130 131
Updating the TV’s Software
(MENU/123) MENU Support Software Update Try Now
You can view your TV’s software version and update it if necessary.
Updating the TV’s software to the latest version
(MENU/123) MENU Support Software Update Update now Try Now
You can update your TV’s software by downloading the update from the Internet directly to your TV or
copying the update from a USB device that contains it to your TV.
"This function requires an Internet connection.
"Save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate
the update package.
[ DO NOT turn off the TV’s power until the update is complete. The TV turns off and on
automatically after completing the software update. All video and audio settings return to the
default settings after a software update.
Updating the TV automatically
(MENU/123) MENU Support Software Update Auto Update Try Now
If the TV is connected to the Internet, you can have the TV's software update itself automatically while
you are watching the TV. When the background update is completed, it is applied the next time the TV
is used.
"This function may take a longer time if a different networking function is running concurrently.
"This function requires an Internet connection.
"If you agree to the Smart Hub terms and conditions, Auto Update is set to On automatically. If you do not
want the TV's software to update itself automatically, set Auto Update to Off.
132
Updating the TV manually
To update your TV manually by using a USB device, follow these steps:
"Record the current settings prior to updating so they can be re-loaded once updating is complete. All video
and audio settings return to their default settings after a software update.
1.
On a computer, visit Samsung's website and download the update package to a USB device.
"Save the update package in the USB device's top-level folder. Otherwise, the TV cannot be able to
locate the update package.
2.
Connect the USB device with the update package to the TV.
3.
In the TV’s menu, go to Support Software Update Update now. The TV searches for the
software on the USB device. When it finds the software, the Update Request pop-up appears.
4.
Select OK. The TV updates the software, turns off, and then turns back on automatically.
[ DO NOT turn off the TV’s power until the upgrade is complete. The TV will turn off and on
automatically after completing the software upgrade. All video and audio settings return to the
default settings after a software upgrade.
Protecting the TV from Hacking and Malicious Code
(MENU/123) MENU System Smart Security Try Now
You can use Smart Security to protect the TV from hacking and malicious code when connected to the
Internet.
Checking the TV and connected storage for malicious code
(MENU/123) MENU System Smart Security Scan Try Now
You can scan the TV and connected media to detect the presence of malicious code. If there is no
malicious code detected, a notification window appears on the screen.
132 133
If malicious code is detected...
If malicious code is found, the results of the scan will appear on the screen. This result window
displays all malicious code found. You can quarantine (isolate) the code from executing.
1.
Select all the malicious code to quarantine.
2.
Select Isolate. These options relocate the selected malicious code to the Isolated List.
"The Isolated List displays all quarantined malicious codes.
Configuring additional functions
(MENU/123) MENU System Smart Security Settings Try Now
You can scan your TV against viruses or activate additional security functions, for example, the
network security function.
●Antivirus
Monitors the TV in real-time to prevent viruses from infecting the TV.
●Network Security
Protects the TV from hacking to minimise a leaks of private information.
●Camera
Permits the cameras connected to the TV to be used.
●Microphone
Permits the microphones connected to the TV to be used.
●Auto Scan
Makes the TV automatically scan itself and connected storage media when it is turned on.
●Auto Isolate
Adds malicious codes found during the scanning process to the Isolated List automatically.
134
Using Other Functions
Running the accessibility functions quickly
You can use the Accessibility Shortcuts menu to quickly run the accessibility functions for the
impaired. Press and hold the button on the Samsung Smart Control. Or, press the AD/SUBT.
button on the standard remote. The Accessibility Shortcuts menu provides the Voice Guide, Audio
Description, Subtitle, Menu Transparency, High Contrast, Enlarge, Learn About your Remote Control,
and Multi-output Audio menu options.
"Even if Voice Guide is set to Off or the Mute mode is activated, you can run the Voice Guide function from
the Accessibility Shortcuts menu.
Enabling voice guides for the visually impaired
(MENU/123) MENU System Accessibility Voice Guide Try Now
You can activate Voice Guides that describe the menu options aloud to aid the visually impaired. To
activate this function, set Voice Guide to On. Then the TV provides Voice Guides for focus movement,
channel change, volume change, programme information, schedule viewing, programme recording,
other TV functions, and various content on the Web Browser, Smart Search or MY CONTENT.
"The Voice Guide is provided in the language that is specified on the Menu Language screen. However, some
languages are not supported by Voice Guide even though they are listed in the Menu Language screen.
English is always supported.
"If Voice Guide is set to On, the Samsung Smart Control's motion sensor does not work. To use the motion
sensitivity sensor, set Voice Guide to Off.
"If Voice Guide is set to On, the Motion Control function is disabled. To enable this function again, set Voice
Guide to Off.
Changing the volume, speed, and pitch of the voice guide
You can configure the volume, speed, pitch and level of the Voice Guide.
●Volume
Changes the Voice Guide's volume level.
●Pitch
Tunes the pitch of the Voice Guide.
●Speed
Changes the Voice Guide's tempo.
134 135
Adjusting the menu transparency
(MENU/123) MENU System Accessibility Menu Transparency Try Now
You can adjust the menu's transparency.
"Setting High Contrast to On automatically switches the menu display mode to opaque. You cannot manually
change the Menu Transparency settings.
White text on black background (high contrast)
(MENU/123) MENU System Accessibility High Contrast Try Now
You can change major service screens to white text on a black background or change the transparent
TV menus to opaque so that text can be more easily read. To activate this function, set High Contrast
to On.
Enlarging font (for the visually impaired)
(MENU/123) MENU System Accessibility Enlarge Try Now
You can zoom in the font on the screen. To activate this function, set Enlarge to On.
Learning about the remote control (for the visually impaired)
(MENU/123) MENU System Accessibility Learn About your Remote Control Try Now
This function helps individuals with a visual impairment to learn the positions of the buttons on the
remote control. When this function is activated, press a button on the remote control and the TV tells
you its name. To exit Learn About your Remote Control, press the RETURN button twice.
136
Listening to the TV through Bluetooth devices (for the hearing
impaired)
(MENU/123) MENU System Accessibility Multi-output Audio Try Now
You can turn on both the TV speaker and Bluetooth devices at the same time. When this function is
active, you can set the volume of the Bluetooth devices to be louder than that of the TV speaker.
"When you connect the Bluetooth devices to the TV, Multi-output Audio menu is activated. For more
information about connecting Bluetooth devices to the TV, refer to "Listening to the TV through Bluetooth
devices."
Changing the menu language
(MENU/123) MENU System Menu Language Try Now
You can use this function to change the menu language. Choose a language from the list.
Setting up a password
(MENU/123) MENU System Change PIN Try Now
You can set a Personal Identification Number (PIN) to lock channels, reset the TV, and change TV
settings.
The PIN input window appears. Enter a PIN. Enter it again to confirm it. The default PIN is 0000. (for
France, Italy: 1111)
"If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following
buttons on the remote control to reset the PIN to 0000 (for France, Italy: 1111): MUTE → (Volume Up) →
RETURN → (Volume Down) → RETURN → → RETURN.
Checking Notifications
(MENU/123) MENU System Notifications Try Now
You can view the list of event messages generated by the TV. Notifications appear on the screen when
events such as an update release for an app or Samsung Account login/logout occurs.
"To delete all notifications, select Delete All.
"To check the SMART TV's service notifications in a web browser, select Service Notice.
136 137
Adjusting the viewing angle
(MENU/123) MENU System Swivel
You can view the screen more comfortably by moving the screen to the left or right.
"This function is only supported by the S9W series models.
Programme Rating Lock
(MENU/123) MENU Broadcasting Programme Rating Lock
"This function is dependent on the specific model and area.
The Programme Rating Lock blocks programmes with ratings higher than those desired. This is useful
for controlling what children watch on TV. This will not function for programmes originating from
external sources, such as DVD players or USB files.
This PIN is required to watch a blocked programme.
"The Broadcasting is not available in HDMI or Component mode.
Enabling game mode
(MENU/123) MENU System General Game Mode Try Now
You can enable the game mode to optimise the TV's settings for playing video games with a gaming
console, such as a PlayStation™ or Xbox™.
"The game mode is not available for normal TV viewing.
"The screen may shake somewhat.
"When the Game Mode is enabled, Picture Mode and Sound Mode are switched to Game automatically.
"To use a different external device, first disconnect the game console and disable the Game Mode.
Richer colours and superior picture quality (BD Wise)
(MENU/123) MENU System General BD Wise Try Now
You can enhance colours and picture quality if you connect a Samsung DVD player, Blu-ray player, or
home theatre system that supports BD Wise. When BD Wise is enabled, it automatically optimises the
TV's resolution.
"This function is only available when the external device is connected via an HDMI cable.
138
Enabling/Disabling sound feedback
(MENU/123) MENU System General Sound Feedback Try Now
You can use Sound Feedback to get audio cues as you navigate through menus and select menu
options. You can set it to Low, Medium, High, or Off.
Locking/Unlocking the Control Stick
(MENU/123) MENU System General Panel Lock Try Now
You can lock and unlock the front panel buttons (menu, channel, and volume) of the TV and the
control stick on the back of the TV.
Showing/Hiding the Samsung logo while booting
(MENU/123) MENU System General Boot Logo Try Now
You can enable or disable the Samsung logo display that appears when the TV starts up.
"This function is not available when Samsung Instant On is set to On.
Enabling the TV to boot faster
(MENU/123) MENU System General Samsung Instant On Try Now
You can set Samsung Instant On to On so that the TV boots up faster.
"When Samsung Instant On is set to On, the use history of the apps that you used on the TV may be stored
in the TV.
"Even if the Samsung Instant On function is on, the power consumption while the TV is turned off meets the
standby power consumption specification presented on the product label.
"The Samsung Instant On function works when you turn on the TV while its power cable is still connected
after you set Samsung Instant On to On. If you disconnect, reconnect the power cable, and then turn on the
TV, this function does not work.
"This function is not available on certain models in specific geographical areas.
Enabling/Disabling the front indicators
(MENU/123) MENU System General Light Effect Try Now
You can turn the indicators on the front of the TV on and off. When you set the Light Effect to Off, it
reduces the TV's power consumption.
"This function is only available on certain models in specific geographical areas.
"The colour of the TV's light may differ with the model.
138 139
Removing Flickering
(MENU/123) MENU System General Anti Flicker
Change the power frequency for the cable to stop the camera from flickering.
"This function is only available on certain models in specific geographical areas.
Enabling/Disabling the welcome sound
(MENU/123) MENU System General Welcome Sound
You can turn on or off the welcome sound that the TV emits when it is turned on.
"This function is only supported by the S9W series models.
Enabling/Disabling the stand light
(MENU/123) MENU System General Cube Illumination
You can turn on or off the light emitted from the upper side of the TV stand.
"This function is only supported by the S9W series models.
Registering the TV as a DivX-certified device (watching for pay
DivX movies)
(MENU/123) MENU System DivX® Video On Demand
You can watch DivX DRM protected movies on the TV, only if it is registered as a DivX-certified
device.
"Digital Rights Management (DRM) functions as a technical security mechanism to protect the content
provider's copyright.
"You can watch recorded movies or free DivX movies without registration.
"Visit the DivX website (http://www.divx.com) and log in to your user account before registering the TV as a
DivX-certified device. If you do not have an account, create one.
140
Restoring the TV to the factory settings
(MENU/123) MENU Support Self Diagnosis Reset Try Now
You can restore all TV settings (excluding the Internet and network settings) to the factory defaults.
1.
Select Reset. The security PIN entry window appears.
2.
Enter the security PIN and select Yes. All settings are then reset. The TV turns off and on again
automatically and displays the Setup screen.
"For more information on Setup, refer to the user manual that came with the TV.
Using the TV as a display model (for retail stores)
(MENU/123) MENU Support Use Mode Try Now
You can turn the TV into a display model for retail environments by setting this mode to Store Demo.
"For all other uses, select Home Use.
"With Store Demo, some functions are disabled, and the TV automatically resets itself after a preset amount
of time.
Backing up the TV data with UHD Evolution Kit
(MENU/123) MENU System UHD Evolution Kit Backup Try Now
You can upgrade your Samsung TV with the 2016 or later Evolution Kit to unlock new features and
services offered by Samsung Electronics. To upgrade, you must first back up and convert the current
data and apps found in your TV to make them compatible with the Evolution Kit.
To back up the TV data,
1.
Select Start. The data in the TV is backed up.
"Do not turn the TV off or unplug the power cable of the TV during this backup.
2.
When complete, select Done.
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Updating recorded programmes
(MENU/123) MENU System Update Recorded Programmes
You can watch a previously recorded programme saved on a USB device on a Samsung TV that has
been upgraded with the 2016 or later Evolution Kit.
To convert the previously recorded programme,
1.
Connect the USB device containing the previously recorded programme to the USB HDD 5V 1A
port.
2.
In the System menu, select Update Recorded Programmes. The Update Recorded Programmes
screen appears.
3.
Select Start. Start conversion so material is properly displayed on the TV.
"Do not turn the TV off or unplug the power cable of the TV during this process.
"Do not disconnect the USB device during this process.
4.
When complete, select Done.
"This function is only available on certain models in specific geographical areas.
Running Data Service Automatically
"This function is only available on certain models in specific geographical areas.
(MENU/123) MENU Broadcasting Channel Settings Auto Run Data Service
You can set whether or not to automatically run data service. If the channel you are currently watching
provides data service, you can enjoy a variety of data services by selecting the button.
"This function is not available when any other secondary function is under way.
"Provided data service information may vary depending on the broadcast.
"Changing the channel with the numeric keys while using data service may not be available, depending on
the service.
"If Auto Run Data Service is On, the loading screen is displayed and the function is not available temporarily.
142
HbbTV
"In some countries, HbbTV is a data service.
"This function is only available on certain models in specific geographical areas.
"Some broadcasting may not support the HbbTV.
To use HbbTV, download, install and run HbbTV Widget from SAMSUNG APPS, then follow the
instructions on the screen.
HbbTV is turned off by default. To use HbbTV, go to (MENU/123) MENU System Data Service
and set it Enable. (Depending on the country)
●HbbTV is not available when Timeshift is running or when a recorded video is being played back.
●An application on HbbTV may malfunction temporarily depending on the circumstances of the
broadcast station or application provider.
●An application is only available for use on HbbTV when the TV network is connected to an
external network. The application may malfunction depending on the network conditions.
●If the current channel is compatible with both the HbbTV and non-HbbTV text input modes,
activate TTX by select TTX key twice.
Using HbbTV:
●When the screen indicates (with the , etc.) that HbbTV is being accessed.
●Select TTX using the remote once to enter the HbbTV text-input mode.
●Select TTX using the remote twice to enter the non-HbbTV text-input mode.
142 143
Using a TV Viewing Card (“CI or CI+ Card”)
"2 CI card slots are available, depending on the model.
"Turn the TV off to connect or disconnect a “CI or CI+ Card”.
Connecting the “CI or CI+ Card” via COMMON INTERFACE slot
Connect the “CI or CI+ Card” to the COMMON INTERFACE slot as shown in the image below.
Using the “CI or CI+ Card”
To watch paid channels, the “CI or CI+ CARD” must be inserted.
●Samsung TV follow up CI+ 1.3 standard. When TV product display the "Scrambled Signal", it
may happen due to CI+ 1.3 Version inconsistency. If you have a problem, please contact Samsung
Call Centre.
●If you don’t insert the “CI or CI+ CARD”, some channels will display the “Scrambled Signal”
message.
●The pairing information containing a telephone number, the “CI or CI+ CARD” ID, the Host ID,
and other information will be displayed in about 2~3 minutes. If an error message is displayed,
please contact your service provider.
●When the configuration of channel information has finished, the message “Updating Completed”
is displayed, indicating the channel list is updated.
"You must obtain a “CI or CI+ CARD” from a local cable service provider.
"When removing the “CI or CI+ CARD”, carefully pull it out with your hands since dropping the “CI or CI+
CARD” may cause damage to it.
"Insert the “CI or CI+ CARD” in the direction marked on the card.
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"The location of the COMMON INTERFACE slot may be different depending on the model.
"“CI or CI+ CARD” is not supported in some countries and regions; check with your authorised dealer.
"If you have any problems, please contact a service provider.
"Insert the “CI or CI+ CARD” that supports the current aerial settings. The screen will be distorted or will not
be seen.
Teletext Feature
"This function is only available on certain models in specific geographical areas.
The index page of the Teletext service gives you information on how to use the Service. For Teletext
information to be displayed correctly, channel reception must be stable. Otherwise, information may
be missing or some pages may not be displayed.
"You can change Teletext pages by select numeric using your remote control.
/ Teletext on / mix / off: Activates the Teletext mode for the current channel. Press twice to
overlap the Teletext mode with the current broadcasting screen. Press it one more time to exit teletext.
8 Store: Stores the Teletext pages.
4 Size: Displays the teletext on the upper half of the screen in double-size. To move the text to the
lower half of the screen, press it again. For normal display, press it once again.
9 Hold: Holds the display at the current page, in the case that there are several secondary pages that
follow automatically. To undo, press it again.
Colour buttons (red, green, yellow, blue): If the FASTEXT system is used by the broadcasting
company, the different topics on a Teletext page are colour-coded and can be selected by coloured
buttons. Press the colour corresponding to the topic of your choice. A new colour coded page appears.
Items can be selected in the same way. To display the previous or next page, select corresponding
coloured button.
0 Mode: Selects the Teletext mode (LIST / FLOF). If pressed during LIST mode, switches the mode to
List save mode. In List save mode, you can save a Teletext page into a list using the 8 (store) button.
1 Sub-page: Displays the available sub-page.
2 Page up: Displays the next Teletext page.
3 Page down: Displays the previous Teletext page.
6 Index: Displays the index (contents) page at any time while you are viewing Teletext.
5 Reveal: Displays the hidden text (answers to quiz games, for example). To display the normal
screen, press it again.
7 Cancel: Shrinks the Teletext display to overlap with the current broadcast.
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Typical Teletext page
Part Contents
A Selected page number.
B Broadcasting channel identity.
C Current page number or search indications.
D Date and time.
E Text.
F Status information. FASTEXT information.
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Getting Support
Support through Remote Management
(MENU/123) MENU Support Remote Management Try Now
If you need assistance with your TV, you can use this feature to let Samsung Electronics diagnose
your TV remotely. You will need to read and agree to the service agreement before using this feature.
A Samsung Electronics technician will then diagnose, repair, and update your TV remotely.
"This option requires an Internet connection.
What Does Remote Service Do?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can
remotely.
●Diagnose your TV
●Adjust the TV settings for you
●Perform a factory reset your TV
●Install recommended firmware updates
Troubleshooting
You can get support for a problem with your TV, or try to troubleshoot known problems.
Find information for service.
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How Does it Work?
Having a Samsung Tech remotely service your TV is easy.
1.
Call the Samsung Contact Centre and ask for remote support.
2.
Open the menu on your TV and go to the Support section.
3.
Select Remote Management, and then read and agree to the service agreements. When the PIN
screen appears, provide the PIN number to the agent.
4.
The agent accesses your TV.
Finding the contact information for service
(MENU/123) MENU Support Contact Samsung
You can view the address of the Samsung website, the call centre phone number, your TV's model
number, your TV's software version, the Smart Hub info, and other information you may need to get
service support from a Samsung call agent or the Samsung website.
"To view the Open Source Licence, press the button.
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There Is a Problem with the Picture
Testing the picture
(MENU/123) MENU Support Self Diagnosis Picture Test Try Now
Before you review the list of problems and solutions below, use Picture Test to determine if the
problem is caused by the TV. The Picture Test displays a high definition picture you can examine for
flaws or faults.
The problem Try this!
Flickering and
Dimming
If your Samsung Television is flickering or dimming sporadically, you may need to
disable some of the energy efficiency features. Disable Energy Saving ((MENU/123)
MENU System Eco Solution Energy Saving) or Eco Sensor ((MENU/123)
MENU System Eco Solution Eco Sensor).
Component
Connections/Screen
Colour
If the colour on your Samsung television screen is not correct or the black and
white colours are off, run Picture Test ((MENU/123) MENU Support Self
Diagnosis Picture Test).
If the test results indicate that the problem is not caused by the TV, do the
following:
●Confirm that the One Connect's video input connectors are connected to the
correct external device video output connectors.
●Check the other connections as well. If the TV is connected to an external
device via a component cable, confirm that the Pb, Pr, and Y jacks are plugged
into their proper connectors.
Screen Brightness
If the colours on your Samsung TV are correct but just a little too dark or bright,
try adjusting the following settings first.
●Go to the Picture menu and adjust the Backlight, Contrast, Brightness,
Sharpness, Colour, and Tint (G/R) settings.
Ghosting, Blurring, or
Juddering
If you notice ghosting or blurring on the screen, use the Auto Motion Plus
function((MENU/123) MENU Picture Picture Options Auto Motion Plus)
to resolve the issue.
Unwanted Powering
Off
If your Samsung TV appears to turn off by itself, try disabling some of the TV's
energy efficiency functions. See if Sleep Timer ((MENU/123) MENU System
Time Sleep Timer) has been enabled. The Sleep Timer automatically turns the
TV off after a specified period of time. If the Sleep Timer has not been enabled,
see if No Signal Power Off ((MENU/123) MENU System Eco Solution
No Signal Power Off) or Auto Power Off ((MENU/123) MENU System Eco
Solution Auto Power Off) has been enabled and disable them.
Problems Powering On
When the TV is turned on, the remote control receiver flashes 5 times before the
screen turns on.
If you are having problems powering on your Samsung television, there are a
number of things to check before calling the service department. Confirm that the
TV's power cord is connected correctly at both ends and that the remote control
is operating normally. Make sure that the antenna cable or cable TV cable is firmly
connected. If you have a cable/satellite box confirm that it is plugged in and turned
on.
Unable to find a
Channel
If your TV is not connected to a cable box or satellite box, run Setup ((MENU/123)
MENU System Setup) or Auto Tuning (Broadcasting Auto Tuning).
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The problem Try this!
The TV image does
not look as good as it
did in the store.
Store displays are all tuned to digital, HD (high definition) channels.
If you have an analogue cable/set top box, upgrade to a digital set top box. Use
HDMI or Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a
channel that is broadcasting true HD content.
●Cable/Satellite Subscribers: Try HD channels from the channel lineup.
●Terrestrial/Cable Antenna Connection: Try HD channels after running the Auto
Tuning function.
Adjust the cable/satellite box's video output resolution to 1080i or 720p.
The picture is
distorted.
The compression of video content may cause picture distortions, especially in fast
moving pictures from sports programmes and action movies.
A weak or bad quality signal can cause picture distortions. This is not an issue
with the TV.
Mobile phones used close to the TV (within 1m) may cause noise in analogue and
digital channels.
The colour is wrong or
missing.
If you’re using a Component connection, make sure that the Component cables are
connected to the correct jacks. Incorrect or loose connections may cause colour
problems or a blank screen.
The colour is poor
or the picture is not
bright enough.
Go to the Picture menu and then adjust the Picture Mode, Brightness, Sharpness,
and Colour settings.
See if Energy Saving ((MENU/123) MENU System Eco Solution Energy
Saving) has been enabled.
Try resetting the picture. ((MENU/123) MENU Picture Reset Picture)
There is a dotted line
on the edge of the
screen.
Change Picture Size to 16:9.
Change the cable/satellite box resolution.
The picture is black
and white.
If you are using AV composite input, connect the video cable (yellow) to the TV's
green component jack.
"If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact
Samsung’s Call Centre for assistance.
"If the test picture is displayed properly, there may be a problem with an external device. Please check the
connections.
"If the problem persists, check the signal strength or refer to the external device’s user manual.
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I Can't Hear the Sound Clearly
Testing the sound
(MENU/123) MENU Support Self Diagnosis Sound Test Try Now
If the TV plays the Sound Test melody without distortion, there may be a problem with an external
device or the broadcast signal's strength.
The problem Try this!
There is no sound or
the sound is too low at
maximum volume.
Check the volume control of the device (cable/satellite box, DVD, Blu-ray, etc.)
connected to your TV.
The picture is good but
there is no sound.
Set (MENU/123) Speaker List to TV Speaker or (MENU/123) MENU
Sound Speaker Settings Speaker Select to TV Speaker.
If you are using an external device, check the device’s audio output option. (For
example, you may need to change your cable box’s audio option to HDMI if the
box connected to your TV is using an HDMI cable.)
To listen to the computer sound, connect the external speaker to the computer’s
audio output connector.
If your TV has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting and then reconnecting the
device’s power cable.
The speakers are making
an odd sound.
Make sure that the audio cable is connected to the correct audio output
connector on the external device.
For antenna or cable connections, check the signal information. A low signal
level may cause sound distortions.
Run Sound Test ((MENU/123) MENU Support Self Diagnosis Sound
Test).
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I Can't See 3D Images Clearly
Testing 3D picture quality
(MENU/123) MENU Support Self Diagnosis 3D Picture Test Try Now
If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact
Samsung’s Call Centre for assistance.
"This function is not supported by the S9W series models.
"To test 3D picture quality, you must be wearing 3D glasses and the glasses and the TV must be paired.
"To use the 3D function, you must purchase the 3D glasses.
The problem Try this!
The 3D glasses are not
working correctly.
Make sure the glasses are powered on.
The 3D feature may not work properly if there is another 3D product or an
electronic device running nearby.
If there is a problem, keep other electronic devices as far away as possible from
the 3D Active Glasses.
I can't see 3D images
clearly.
The ideal viewing distance is three times or more the height of the screen.
We also recommend watching 3D content with your eyes level with the screen.
The batteries in the 3D
glasses are discharged.
Turn off the 3D glasses when they are not in use. If you leave the 3D glasses on,
the battery lifespan is shortened.
There Is a Problem with the Broadcast
The problem Try this!
The TV is not receiving
all channels.
●Confirm that the coaxial cable is securely connected to the TV.
●Run Setup ((MENU/123) MENU System Setup) or Auto Tuning
((MENU/123) MENU Broadcasting Auto Tuning).
●If you are using an antenna, verify it is positioned correctly and the all the
connections are secure.
There are no subtitles
with digital channels.
Go to Subtitle ((MENU/123) MENU System Accessibility Subtitle) and
change the Subtitle Mode.
Some channels may not have subtitle data.
The picture is distorted.
The compression of the video content may cause picture distortions. This is
especially true with fast moving pictures from sports programmes and action
movies.
A weak signal can cause picture distortions. This is not a problem with the TV.
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My Computer Won't Connect
The problem Try this!
The "Mode Not
Supported" message
appears.
Set your PC’s output resolution so it matches a resolution supported by the TV.
The video is OK but
there is no audio.
If you are using an HDMI connection, check the audio output setting on your PC.
If you are using an HDMI-to-DVI cable, a separate audio cable is required.
I Can't Connect to the Internet
The problem Try this!
The wireless network
connection failed. Confirm your wireless modem/router is on and connected to the Internet.
The software update
over the Internet has
failed.
Check the network connection status ((MENU/123) MENU Network
Network Status).
If the TV is not connected to a network, connect to a network.
The upgrade stops if you already have the latest software version.
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Data Service
The Problem Try this!
Why am I getting on-
screen messages when
I haven't selected the
Data Service option?
If Auto Run Data Service is set to On, messages will automatically appear on
the screen when you watch a broadcast that supports the Data Service. If the
broadcast doesn't support the Data Service, no messages will appear on the
screen.
If you do not wish to receive Data Service messages, disable Auto Run Data
Service.
How do I hide Data
Service messages?
Press and hold the RETURN button. If you do not wish to receive Data Service
messages, disable Auto Run Data Service.
How do I use the Data
Service?
Enabling the Auto Run Data Service option automatically displays messages on the
screen whenever you watch a broadcast that supports the Data Service. You can
press the corresponding buttons shown on the screen to access additional features
and functions offered by that broadcast.
What is an interactive
service and how does
it work?
Interactive services include viewer surveys, quizzes, ticket requests, product
purchases, and other interactions between the viewer and the TV station. Generally,
you will need to set up an account with the broadcaster and log in to the account
in order to enjoy the interactive services they offer. Note that interactive services are
only available when your TV is connected to the Internet. In addition, T-Commerce
requires that you have a certificate.
Copy your certificate from the computer to a USB device and connect that device
to the TV. (Interactive services are not being offered yet. The actual service launch
date varies depending on the broadcaster.)
A message displays
"Receiving" but no
change happens.
This indicates an error has occurred while receiving data. An execution error
message will also appear on the screen. If this happens, try again.
Nothing appears
on the screen after
the Data Service is
launched.
The Data Service may be initialising or the signal may have been severed by the
broadcaster.
The Schedule Recording/Timeshift Function Isn't
Working
The problem Try this!
Schedule Recording cannot
be used.
Check if there is a USB device connected to the TV.
Recording will automatically stop if the signal becomes too weak. The
Timeshift function will not work if there isn't enough storage space on the
USB device.
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Anynet+ (HDMI-CEC) Isn't Working
The problem Try this!
Anynet+ does not
work.
Confirm that the device is an Anynet+ device. The Anynet+ system supports
Anynet+ devices only.
Check if the power cord of the Anynet+ device is properly connected.
Check the cable connections of the Anynet+ device.
Go to Anynet+ (HDMI-CEC) ((MENU/123) MENU System Anynet+ (HDMI-
CEC)) and see if Anynet+ (HDMI-CEC) has been set to On.
Check whether the TV remote control is in TV mode.
Check whether the remote control is Anynet+ compatible.
Anynet+ may not function when some other functions are active, including Channel
Search, Smart Hub, Plug & Play, etc.
If you have disconnected and then reconnected the HDMI cable, scan for devices
again or turn your TV off and on.
I want to start
Anynet+.
Check if the Anynet+ device is properly connected to the TV, and then select the
Anynet+ (HDMI-CEC) ((MENU/123) MENU System Anynet+ (HDMI-CEC))
menu to see if Anynet+ (HDMI-CEC) is set to On.
I want to exit Anynet+. Select View TV from the Anynet+ menu.
Select a non-Anynet+ device from the Source list.
The message
"Connecting to
Anynet+ device..."
or "Disconnecting
from Anynet+ device"
appears on the screen.
You cannot use the remote control when you are configuring Anynet+ or switching
to a viewing mode. Use the remote control after the TV has completed the Anynet+
configuration or has switched to a viewing mode.
The Anynet+ device
won't play. You cannot use the play function when Setup is in progress.
The connected device
is not displayed.
Check whether the device supports Anynet+.
Check whether the HDMI cable is properly connected.
Go to Anynet+ (HDMI-CEC) ((MENU/123) MENU System Anynet+ (HDMI-
CEC)) and see if Anynet+ (HDMI-CEC) has been set to On.
Scan for Anynet+ devices again.
Anynet+ devices must be connected to the TV using an HDMI cable. Make sure the
device is connected to your TV with an HDMI cable. Some HDMI cables may not
support Anynet+.
If the connection is terminated because there has been a power failure or the HDMI
cable has been disconnected, please scan for the device again.
The TV audio is not
being played through
the receiver.
Connect an optical cable to the TV and the receiver.
ARC enables the TV to output digital sound via the HDMI (ARC) port.
However, ARC is only available when the TV is connected to an audio receiver that
supports ARC.
154 155
I Have Trouble Launching/Using Apps
The problem Try this!
I launched an app,
but it's in English.
How can I change the
language?
Languages supported by the app may be different from the user interface language.
The ability to change the language depends on the service provider.
My application is not
working.
Check with the service provider.
Refer to the Help section on the application service provider's website.
My File Won't Play
The problem Try this!
Some files can't be
played.
This problem may occur with high-bitrate files. Most files can be played back, but
you might experience problems with high-bitrate files.
I Want to Reset the TV
Reset Path Description
Reset Settings
(MENU/123) MENU
Support Self
Diagnosis Reset
Reset Picture, Sound, Channel, Smart Hub, and all other
settings, except for the network settings, default settings.
Resetting Smart
Hub
(MENU/123) MENU
Smart Hub Reset
Smart Hub
Resets all Smart Hub settings to their factory defaults and
deletes all information related to Samsung accounts, linked
service accounts, Smart Hub service agreements, and
Smart Hub applications.
156
Other Issues
The problem Try this!
The TV is hot.
Watching TV for an extended period of time causes the panel to generate heat.
The heat from the panel is dissipated through internal vents running along the
top of the TV. The bottom, however, may feel hot to the touch after extended
use. Children watching TV need constant adult supervision to prevent them from
touching the TV. This heat, however, is not a defect and does not affect the TV's
functionality.
The picture won’t
display in full screen.
HD channels will have black bars on either side of the screen when displaying
upscaled SD (4:3) content.
Black bars will appear at the top and bottom of the screen when you watch
movies that have aspect ratios different from your TV.
Adjust the picture size options on your external device or set the TV to full
screen.
The "Mode Not
Supported" message
appears.
The output resolution of the attached device is not supported by the TV. Check
the TV's supported resolutions and adjust the external device’s output resolution
accordingly.
The Subtitles item in the
TV menu is greyed out.
You cannot select the Subtitles menu if you have selected a source connected to
the TV via HDMI or Component. To view subtitles, turn on the external device's
subtitle function.
The TV smells of plastic. This smell is normal and will dissipate over time.
The Signal Information
option under Self
Diagnosis isn't activated.
Verify that the current channel is a digital channel.
The Signal Information is only available for digital channels.
The TV is tilted to the
side. Remove the base stand from the TV and reassemble it.
156 157
The problem Try this!
The Broadcasting option
has been deactivated.
Broadcasting is only available when the Source is set to TV.
The Broadcasting menu cannot be accessed while you watch TV using a cable
box or satellite receiver.
The Broadcasting menu cannot be accessed while a recording is in progress or
the timeshift function is running.
The settings are lost
after 5 minutes or every
time the TV is turned off.
If the Use Mode is set to Store Demo, the TV's audio and video settings are
automatically reset every 5 minutes.
Change the Use Mode ((MENU/123) MENU Support Use Mode) to Home
Use.
There is an intermittent
loss of audio or video.
Check the cable connections and reconnect them.
Loss of audio or video can be caused by using overly rigid or thick cables.
Make sure the cables are flexible enough for long term use. If you are mounting
the TV to a wall, we recommend using cables with 90-degree connectors.
There are small particles
on the TV's bezel. This is part of the product’s design and is not a defect.
The PIP menu is not
available.
PIP functionality is only available when you are viewing video from an HDMI or
Component source on the main screen.
A POP (TV’s internal
banner ad) appears on
the screen.
Change the Use Mode ((MENU/123) MENU Support Use Mode) to Home
Use.
The TV is making a
popping noise.
The expansion and contraction of the TV's outer casing may cause a popping
noise. This does not indicate a product malfunction. The TV is safe to use.
The TV is making a
humming noise.
Your TV utilises high-speed switching circuits and high levels of electrical
current. Depending on the TV's brightness level, the TV may seem slightly
noisier than a conventional TV.
Your TV has undergone strict quality control procedures that meet our
demanding performance and reliability requirements.
Some noise coming from the TV is considered normal and is not an acceptable
cause for an exchange or refund.
158
Before Using the Recording and Timeshift Functions
"This function is only available on certain models in specific geographical areas.
Before using the recording and schedule recording functions
●To set up a Schedule Recording, you must first set the TV's clock. Set the Clock ((MENU/123)
MENU System Time Clock).
●You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries.
●Recordings are DRM-protected and therefore cannot be played back on a computer or on a
different TV. In addition, these files cannot be played back on your TV if its video circuit has
been replaced.
●A USB hard drive with a speed of 5,400 rpm or above is recommended. However, RAID-type USB
hard drives are not supported.
●USB memory sticks are not supported.
●The total recording capacity may differ with the amount of available hard drive space and the
recording quality level.
●Schedule Recording requires at least 100MB of free space on the USB storage device. Recording
will stop if the available storage space falls below 50MB while recording is in progress.
●If the available storage space falls below 500MB while both the Schedule Recording and
Timeshift functions are in progress, only the recording will stop.
●The maximum recording time is 720 minutes.
●Videos are played according to the TV settings.
●If the input signal is changed while recording is in progress, the screen will go blank until the
change is made. In this case, recording will resume, but will not be available.
●When using the Record or Schedule Recording function, the actual recording may start a second
or two later than the specified time.
Precautions and Notes
You can get instructions and information that you should read before using various functions.
Read instructions and information, and look for the definitions of terms.
158 159
●If the Schedule Recording function is operating while a recording is being made on an HDMI-
CEC external device, the priority is given to the Schedule Recording.
●Connecting a recording device to the TV automatically deletes abnormally saved recording files.
●If the Off Timer or Auto Power Off has been set, the TV will override these settings, continue to
record, and turn off after the recording has ended.
Before using the timeshift function
●A USB hard drive with a speed of 5,400 rpm or above is recommended. However, RAID-type USB
hard drives are not supported.
●USB memory sticks or flash drives are not supported.
●The total recording capacity may differ with the amount of available hard drive space and the
recording quality level.
●If the available storage space falls below 500MB while both the Schedule Recording and
Timeshift functions are in progress, only the recording will stop.
●The maximum amount of time available for the Timeshift function is 90 minutes.
●The Timeshift function is not available for locked channels.
●Time-shifted videos are played according to the TV settings.
●The Timeshift function may be terminated automatically once it reaches its maximum capacity.
●The Timeshift function requires at least 1.5GB of free space available on the USB storage device.
160
Read Before Using 3D Mode
"This function is not supported by the S9W series models.
3D precautions
[ Warning
●When viewing a 3D video under a fluorescent lamp (50 Hz – 60 Hz) or 3-wavelength lamp, you
may notice a small amount of screen flickering.
"If this symptom occurs, dim or turn off the light.
●Switching the input mode while watching a 3D movie may disable the 3D function on the TV.
"If this symptom occurs, the 3D glasses may automatically turn off.
●If you lie on your side while watching TV with 3D active glasses, the picture may appear dark or
may not be visible. The actual 3D effect may be experienced differently depending on the viewer.
The 3D effect may not be visible if the visual ability of your left eye differs greatly from the
visual ability of your right eye.
●If a part of the 3D glasses or lenses is defective or damaged, it cannot be repaired and the
glasses should be replaced. If the glasses stop working within the warranty period, the glasses
can be repaired or replaced for free. If the glasses have been damaged due to the fault of the
customer or the warranty period has expired, a new pair of glasses will have to be purchased.
●If the eye sight in one of your eyes differs greatly from the eye sight in the other eye, you may
perceive 3D effects to a lesser degree than other persons or may not perceive 3D effects at all.
●Ensure you are within the working distance of the glasses when you view a 3D video.
"The images may not be viewable in 3D if you move outside of the working distance for 3 seconds.
"If the 3D glasses are moved outside of their working distance, the signal from the TV will disconnect
and the glasses’ 3D function will turn off after several seconds. When this happens, the red LED will
turn on for 3 seconds.
160 161
●The 3D glasses may not work properly due to interference from other 3D products or electronic
devices that operate on the 2.4 GHz frequency such as a microwave oven or Internet AP. If
the 3D function malfunctions due to interference, please move all other electronic or wireless
communication devices as far away from the glasses and the TV as possible.
●The vividness of the image may appear degraded if you view 3D video in a place that is exposed
to direct sunlight or illumination.
●The 3D glasses may malfunction if there is an electric field or metallic object such as a steel
plate nearby. Keep the glasses as far away as possible from electric fields and metallic objects.
●With SSG-3570 model glasses, the glasses may power off if you remain stationary while viewing
3D video for an extended period of time.
●With SSG-3570 model glasses, if the 3D glasses do not function immediately after you put them
on when the TV is in 3D mode, take them off and then put them back on.
[ Caution
IMPORTANT HEALTH AND SAFETY INFORMATION FOR 3D IMAGES. READ THE FOLLOWING
CAUTIONS BEFORE YOU OR YOUR CHILD USE THE 3D FUNCTION.
●Adults should frequently check on children who are using the 3D function. If there are any
complaints of tired eyes, headaches, dizziness, or nausea, stop the child from viewing the 3D TV
and ensure that they rest.
●Do not use the 3D glasses for other purposes such as general wear, sunglasses, protective
goggles, etc.
●Some viewers may experience discomfort such as dizziness, nausea, and headaches while
viewing 3D TV. If you experience any of these symptoms, stop viewing the 3D TV, remove the
3D glasses, and rest for awhile.
●Watching 3D pictures for an extended period of time may cause eye strain. If you experience any
eye strain, stop viewing the 3D TV, remove the 3D glasses, and rest for awhile.
162
●Do not use the 3D function or 3D glasses while walking or moving around. Using the 3D function
or 3D Active Glasses while moving around may result in injury from running into objects,
tripping, and/or falling.
●Do not sleep with the 3D glasses on. You can damage or break the temples.
●The temples on your 3D glasses are not foldable. Forcing the temples to fold will damage the 3D
glasses.
●With SSG-3570 model glasses, do not shake your 3D glasses repeatedly. Shaking the glasses
will power them on and can cause the battery to discharge faster than it would normally.
●With SSG-5100GB and SSG-5150GB models glasses, there is a danger of explosion if the battery
is incorrectly replaced.
●With SSG-5100GB and SSG-5150GB models glasses, make sure to replace the battery with the
same type.
[ Safety precautions
The following safety instructions are given to ensure your personal safety and prevent property
damage. Please read the following to ensure the proper use of the product.
●Do not place the product in a location exposed to direct sunlight, heat, fire, or water. Exposure
may result in a product malfunction or fire.
●Do not apply force to the lenses of the 3D glasses. Do not drop or bend the product. Applying
force, dropping, or bending may result in a 3D glasses malfunction.
●Keep the components of the 3D glasses out of reach of children. Especially, ensure children do
not swallow any of the components. If your child swallows a component, consult your doctor
immediately.
162 163
●When cleaning the product, do not spray water or cleaner directly onto the surface of the
product. Spraying water or cleaner directly onto the glasses may result in fire or electric shock,
damage to the product’s surface, or cause the indicator labels on the product’s surface to come
loose.
●Do not apply chemicals containing alcohol, solvent, or surfactant such as wax, benzene, thinner,
pesticide, air freshener, lubricant, or cleaner to the product. These chemicals may cause the
product’s exterior to be discoloured or cracked, or labels or instructions to be removed. Use only
a soft cloth such as superfine fibers or cotton flannels for cleaning the product as the surface
or the lenses easily crack. Because the product can be easily scratched with foreign substances,
make sure to dust off the cloth before using.
●Do not disassemble, or attempt to repair or modify your 3D active glasses by yourself.
●Be careful not to let the temple ends of the 3D active glasses harm your eye.
●Do not sleep with the 3D glasses on. You can break the arms.
●Use your hands to put on or remove the 3D glasses.
●For SSG-5100 and SSG-5150 model glasses, use only the specified standard batteries. When
replacing the battery, insert the battery so that its polarity (+, –) is correct. Failing to do so may
damage the battery or result in fire, personal injury or environmental damage caused by liquid
leaking from the battery.
●For SSG-5100 and SSG-5150 model glasses, keep the used battery out of the reach of children
so that they do not accidently swallow it. If your child swallows the battery, consult your doctor
immediately.
●Swallowing the cylindrical (button type) battery can cause serious damage to your internal
organs. If this happens, contact a doctor immediately.
164
Supported Resolutions for 3D Modes
"This function is not available on certain models in specific geographical areas.
"These specifications apply to the 16:9 display ratio only.
HDMI
●3D Mode: (L/R), (T/B)
Resolution Frequency (Hz)
1280 x 720p 50 / 60
1920 x 1080i 50 / 60
1920 x 1080p 24 / 25 / 30 / 50 / 60
3840 x 2160p 24 / 25 / 30 / 50 / 60
Component
Resolution Frequency (Hz)
1280 x 720p 59.94 / 60
1920 x 1080i 59.94 / 60
1920 x 1080p 23.98 / 24 / 29.97 / 30 / 59.94 / 60
Digital channel
Resolution Frequency (Hz)
1280 x 720p 59.94 / 60
1920 x 1080i 59.94 / 60
Videos/Photos
Refer to "Read Before Playing Photo, Video, or Music Files."
164 165
Supported Resolutions for each of UHD Input Signals
●Resolution: 3840 x 2160p, 4096 x 2160p
"The HDMI connector with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals,
while the HDMI connector with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2
input signals.
If HDMI UHD Color is set to Off
Frame rate (fps) Colour Depth /
Chroma Sampling RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0
50 / 60 8 bit - - - O
If HDMI UHD Color is set to On
Frame rate (fps) Colour Depth /
Chroma Sampling RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0
8 bit O O O O
50 / 60 10 bit - - O O
12 bit - - O O
166
Read Before Using Voice, Motion, or Face Recognition
Precautions for voice, motion, and face recognition
Face recognition
●This product saves thumbnail images of users' faces for use during the Face Login.
●Logging into the Smart Hub via Face Recognition may be less secure than logging in using an ID
and password.
Using the TV camera
●Under some circumstances and under certain legal conditions, the use/misuse of the TV camera
may result in illegal actions. There may be obligations under local privacy laws regarding the
protection of individuals concerning personal data and on the free movement of such data, and
possibly other laws including criminal laws regulating camera surveillance both in the workplace
and elsewhere.
●By using the TV camera, users agree that it will not be used (i) in locations where cameras are
generally prohibited (such as bathrooms, locker rooms or changing rooms), (ii) in any manner
that will result in an invasion of a person’s privacy, or (iii) in violation of any applicable laws,
regulations or statutes.
●When you are no longer using the camera, keep it retracted inside the TV. This prevents any
inadvertent or unintentional camera operation.
Motion Control
●Motion Control is worked through the camera connected to the TV. For Motion Control to work,
you must be within the camera's recognition range. The camera's recognition range differ with
the ambient light level and other factors.
●Run the Motion Control Environment Test before using Motion Control to determine the
camera's recognition range.
●You may experience physical fatigue when using Motion Control for extended periods.
166 167
Voice Recognition
●When your TV is a 9000 series model, or your TV does not have the built-in camera with
the SEK-3500 series models of UHD Evolution Kit installed, we recommend that you use the
Samsung Smart Control to use this function.
●Voice Recognition is not available in all languages, dialects, or regions. The performance differs
with the language chosen, voice volume, and ambient noise levels in the surrounding area.
●Voice Text Input requires that you agree to any third-party app’s voice privacy policy.
●Voice Text Input lets you enter text using voice commands instead of a mouse, keyboard, or
remote control. This feature is particularly useful for searching, browsing the web, and using
applications.
●You must agree to the following privacy notices before using Interactive Voice Recognition:
–Voice Recognition Privacy Notice, Nuance Privacy Notice
Requirements for using voice, motion, or face recognition
Requirements for using voice recognition
●The voice recognition rate differs with the volume/tone, pronunciation, and ambient sound
environment (TV sound and ambient noise).
●Say the command 1.2m to 1.8m from the microphone on the Samsung Smart Control. The
optimal volume for voice commands is between 75 dB and 80 dB.
168
Requirements for using motion recognition
●Be sure to use Motion Control within recommended distances:
–TV Camera (Built-in): between 1.5m and 3.5m
–TV Camera (Sold Separately): between 1.5m and 4m
●The actual recognition range may differ with the camera angle and other factors.
●You must be located within a range of camera lens, because Motion Control relies on the TV's
built-in camera. Adjust the camera's angle using the wheel on the back of the camera. Do not
point the camera directly at the sun or any other light source or obstruct its view.
●For the camera to recognise movement, you must stand out from the background.
●The appropriate ambient brightness is 50 to 500 lux. (100 Lux: Bathroom, 400 Lux: Living Room)
●Avoid direct sunlight when using Motion Control.
●Run the Motion Control Environment Test to assess the camera's recognition range before using
Motion Control.
Requirements for using face recognition
●Be sure to use Face Recognition within recommended distances:
–TV Camera (Built-in): between 1.5m and 3.5m
–TV Camera (Sold Separately): between 1.5m and 4m
●The actual recognition range may differ with the camera angle and other factors.
●The appropriate ambient brightness is 50 to 500 lux. (100 Lux: Bathroom, 400 Lux: Living Room)
●Face Recognition can recognise up to 5 different users at a time.
●The TV may have difficulty recognising twins and people with similar faces as two different
individuals.
168 169
●Note the following when using Face Recognition:
–Do not cover your face with a hat, a pair of sunglasses, or your hair.
–Your entire face must be visible to the camera. Avoid shadows over your face. Shadows
prevent the camera from recognising faces accurately.
–Keep your expression as neutral as possible. In addition, keep your mouth closed and as
neutral as possible.
–When you log into your Samsung account, your facial expression must be the same as the
facial expression you had when you registered.
Read Before Using Apps
●Due to the product characteristics featured on the Samsung Smart Hub, as well as limitations in
available content, certain features, applications, and services may not be available on all devices
or in all territories. Some Smart Hub features may also require additional peripheral devices
or membership fees. Visit http://www.samsung.com for more information on specific device
information and content availability. Services and content availability are subject to change
without prior notice.
●Samsung Electronics takes no legal responsibility whatsoever for any interruption of app services
caused by the service provider for any reason.
●Application services may be provided in English only and available content may differ with the
area.
●For more information about applications, visit the applicable service provider's website.
●An unstable Internet connection may cause delays or interruptions. In addition, applications
may terminate automatically depending on the network environment. If this occurs, check your
Internet connection and try again.
●Application services and updates may become unavailable.
●Application content is subject to change by the service provider without prior notice.
●Specific services may differ with the version of the application installed on the TV.
●An application's functionality may change in future versions of the application. If this occurs, run
the application's tutorial or visit the service provider's website.
●Depending on the service provider's policies, certain applications may not support multitasking.
170
Read Before Using the Web Browser
●The browsing screen may differ from the one on your computer.
●The web browser is not compatible with Java applications.
●You cannot download files. If you attempt to download a file, you will receive an error message
instead.
●The web browser may not be able to access certain websites.
●Playing Flash videos may be restricted.
●E-commerce for online purchases is not supported.
●With websites that have scrollable windows, scrolling a window can result in corrupted
characters.
●ActiveX is not supported.
●Certain options are not accessible in Link Browsing mode. (Switch to Pointer Browsing to
activate those options.)
●Only a limited number of fonts are supported. Certain symbols and characters may not be
displayed properly.
●The response to remote commands and the resulting on-screen display may be delayed while a
webpage is loading.
●Loading a webpage may be delayed or suspended completely with certain operating systems.
●The copy and paste operations are not supported.
170 171
●When composing an email or a simple message, certain functions such as the font size and
colour selection may not be available.
●There is a limit to the number of bookmarks and the size of the log file that can be saved.
●The number of windows that can be opened concurrently differs with the search conditions and
the TV model.
●The web browsing speed will differs with the network environment.
●The web browser supports .mp3 audio files only.
●If the Clock ((MENU/123) MENU System Time Clock) has not been set, the browsing
history will not be saved.
●The browsing history is saved from latest to oldest, with the oldest entries being overwritten
first.
●Depending on the types of video/audio codecs supported, it might not be possible to play
certain video and audio files while playing Flash content.
●Video sources from PC-optimised streaming service providers may not play properly on our
proprietary web browser.
172
Read Before Playing Photo, Video, or Music Files
Limitations on use of photo, video, and music files
●The TV supports MSC (Mass Storage Class) USB devices only. MSC is a class designation for
mass storage devices. Types of MSC devices include external hard drives, flash card readers,
and digital cameras. (USB hubs are not supported.) These kinds of devices must be connected
directly to the TV's USB port. The TV may not be able to recognise the USB device or read the
files on the device if it is connected to the TV via a USB extension cable. Do not disconnect the
USB device while transferring files.
●When connecting an external hard drive, use the USB (HDD) port. We recommend that you use
an external hard drive with its own power adapter.
●Certain digital cameras and audio devices may not be compatible with the TV.
●If there are multiple USB devices connected to the TV, the TV might not be able to recognise
some or all the devices. USB devices that use high-power input should be connect the USB [5V,
1A] port.
●The TV supports the FAT, exFAT, and NTFS file systems.
●After sorting files in the Folder view mode, the TV can display up to 1000 files per folder. If the
USB device contains more than 8,000 files and folders, however, some files and folders might
not be accessible.
●The PTP (Picture Transfer Protocol) connection mode is available only for digital cameras. If you
connect a smartphone or tablet to the TV using PTP mode, the TV will not recognise it.
●Be sure to connect a USB or external Hard Drive, supporting USB 3.0, to the USB 3.0 port.
●Certain files, depending on how they were encoded, may not play on the TV.
●Certain files are not available depending on the model.
172 173
Supported external subtitles
Name Format
MPEG-4 Timed text .ttxt
SAMI .smi
SubRip .srt
SubViewer .sub
Micro DVD .sub or .txt
SubStation Alpha .ssa
Advanced SubStation Alpha .ass
Powerdivx .psb
SMPTE-TT Text .xml
Supported internal subtitles
Name Container
Xsub AVI
SubStation Alpha MKV
Advanced SubStation Alpha MKV
SubRip MKV
VobSub MKV
MPEG-4 Timed text MP4
TTML in smooth streaming MP4
SMPTE-TT Text MP4
SMPTE-TT PNG MP4
174
Supported image formats and resolutions
File extension Format Resolution
*.jpg
*.jpeg JPEG 15360x8640
*.webp PNG 4096x4096
*.bmp BMP 4096x4096
*.mpo MPO 15360x8640
Supported music formats and codecs
File
extension Format Codec Note
*.mp3 MPEG MPEG1 Audio Layer 3
*.m4a
*.mpa
*.aac
MPEG4 AAC
*.flac FLAC FLAC Supports up to 2 channels
*.ogg OGG Vorbis Supports up to 2 channels
*.wma WMA WMA
Supports up to 10 Pro 5.1 channels.
WMA lossless audio is not supported.
Supports up to the M2 profile.
*.wav wav wav
*.mid
*.midi midi midi
Supports type 0 and type 1.
Seek is not supported.
Supports USB device only.
*.ape ape ape
*.aif
*.aiff AIFF AIFF
*.m4a ALAC ALAC
174 175
Supported video codecs
File
format Container Video codecs Resolution Frame rate
(fps)
Bitrate
(Mbps) Audio codecs
H.264 BP/MP/HP
4096x2160
4096X2160: 30
3840X2160: 60 60
HEVC (H.265 - Main, Main10,
Main4:2:2 10) 60 80
*.avi
*.mkv Motion JPEG 3840x2160 30 80
*.asf
*.wmv MVC
*.mp4
*.mov
AVI
MKV DivX 3.11 / 4 / 5 / 6
*.3gp
*.vro
ASF
MP4 MPEG4 SP/ASP 60 Dolby Digital
LPCM
*.mpg
*.mpeg
*.ts
3GP
MOV
FLV
Window Media Video
v9(VC1)
ADPCM(IMA, MS)
AAC
HE-AAC
*.tp
*.trp
VRO
VOB MPEG2 1920x1080 20 WMA
Dolby Digital Plus
*.mov
*.flv
PS
TS MPEG1 MPEG(MP3)
DTS(Core, LBR)
*.vob
*.svi
SVAF Microsoft MPEG-4 v1, v2, v3 G.711(A-Law,
μ-Law)
*.m2ts
*.mts
Window Media Video
v7(WMV1), v8(WMV2) 30
*.divx H.263 Sorrenson
VP6
VP8 1920x1080 60 20
*.webm WebM VP9 4096x2160 4096X2160: 30
3840X2160: 60 40 Vorbis
176
Other restrictions
●Codecs may not function properly if there is a problem with the content.
●Video content does not play or does not play correctly if there is an error in the content or
container.
●Sound or video may not work if they have standard bit rates/frame rates above the TV’s
compatibility ratings.
●If the Index Table is has an error, the Seek (Jump) function will not work.
●When playing video over a network connection, the video may not play smoothly because of
data transmission speeds.
●Some USB/digital camera devices may not be compatible with the TV.
●HEVC codec is only available in MKV/MP4/TS containers.
Video decoders
●H.264 FHD is supported up to Level 4.1. (does not support FMO/ASO/RS)
●H.264 UHD is supported up to Level 5.1.
●HEVC FHD is supported up to Level 4.1, and HEVC UHD is supported up to Level 5.1.
●VC1 AP L4 is not supported.
●All video codecs excluding WMV v7, v8, MSMPEG4 v3, MVC, and VP6:
Below 1280x720: 60 frame max
Above 1280x720: 30 frame max
●GMC 2 or above is not supported.
●Supports SVAF Top/Bottom, Side by Side, and Left/Right view sequence type (2ES) only.
●Supports BD MVC specs only.
Audio decoders
●WMA 10 Pro supports up to 5.1 channels. Supports up to the M2 profile. WMA lossless audio is
not supported.
●QCELP and AMR NB/WB are not supported.
●Vorbis is supported for up to 5.1 channels.
●Dolby Digital Plus is supported for up to 5.1 channels.
●The DTS LBR codec is only available for MKV/MP4/TS containers.
●The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 KHz, and differ by
the codec.
176 177
Restrictions
Restrictions to PIP (Picture-in-Picture)
●PIP cannot be used while Smart Hub or 3D is active.
●Turning off the TV automatically disables PIP.
●Playing a game or using the karaoke feature on the main screen can result in lower PIP picture
quality.
●PIP is not supported in UHD source.
1 Tuner model MAIN TV
PIP DTV ATV HDMI AV Component
DTV X X ○X○
ATV X X ○X○
"This function is dependent on the specific model and area.
2 Tuner model MAIN TV
PIP DTV ATV HDMI AV Component
DTV ○○○○○
ATV XX○X○
"This function is dependent on the specific model and area.
Flexible CI
Not supported 2 Scrambled Channel
Tuner 1 Tuner 2 Compatibility
Watch (Pay) Watch (Pay) X
Watch (Pay) Watch (Free) ○
Watch (Free) Watch (Pay) ○
Watch (Free) Watch (Free) ○
178
Read After Installing the TV
Picture sizes and input signals
The Picture Size setting is applied to the current source. The applied Picture Size will remain in effect
whenever you select that source unless you change it.
Input signal Picture size
Component 21:9, 16:9, Zoom, Caption, Custom, 4:3
Digital channel (720p) 21:9, 16:9, Zoom, Caption, Custom, 4:3
Digital channel (1080i, 1080p) 21:9, Auto, 16:9, Zoom, Caption, Custom, 4:3
Digital channel (3840 x 2160p @ 24/30Hz) 21:9, Auto, 16:9, Zoom, Caption, Custom
Digital channel (3840 x 2160p @ 50/60Hz) 21:9, 16:9, Zoom, Caption, Custom
Digital channel (4096 x 2160p) 21:9, 16:9, Zoom, Caption, Custom
HDMI (720p) 21:9, 16:9, Zoom, Caption, Custom, 4:3
HDMI (1080i, 1080p) 21:9, Auto, 16:9, Zoom, Caption, Custom, 4:3
HDMI (3840 x 2160p) 21:9, Auto, 16:9, Zoom, Caption, Custom
HDMI (4096 x 2160p) 21:9, 16:9, Zoom, Caption, Custom
USB (720p) 21:9, 16:9, Zoom, Caption, Custom, 4:3
USB (1080i/p @ 60Hz) 21:9, 16:9, Zoom, Caption, Custom, 4:3
USB (3840 x 2160p @ 24/30Hz) 21:9, 16:9, Zoom, Caption, Custom
USB (3840 x 2160p @ 60Hz)
USB (4096 x 2160p @ 24/30/60Hz) 21:9, 16:9, Zoom, Caption, Custom
"21:9, Auto, Caption are only supported by the S9W series models.
"Auto may not work properly depending on the input signals.
Installing an anti-theft lock
●An anti-theft lock is a physical device that can be used to protect the TV against theft. Look for
the lock slot on the back of the TV. The slot has a icon next to it. To use the lock, wrap the
lock cable around an object that is too heavy to carry and then thread it through the TV's lock
slot. The lock is sold separately.
●The method of using an anti-theft lock may differ for each TV model. Refer to the lock's user
manual for more information.
"This function is only available on certain models in specific geographical areas.
178 179
Read before setting up a wireless Internet connection
Precautions for wireless Internet
●This TV supports the IEEE 802.11a/b/g/n/ac communication protocols. Samsung recommends
using IEEE 802.11n. Video files stored on a device connected to the TV via Home Network may
not play back smoothly.
●To use wireless Internet, the TV must be connected to a wireless router or modem. If the wireless
router supports DHCP, the TV can use a DHCP or static IP address to connect to the wireless
network.
●Select a channel that is not currently in use for the wireless router. If the channel set for the
wireless router is currently being used by another device, the result is usually interference and/or
a communications failure.
●Most wireless networks have an optional security system. To enable a wireless network's security
system, you need to create a password using characters and numbers. This password is then
needed to connect to a security-enabled AP.
Wireless security protocols
●The TV only supports the following wireless network security protocols.
–Authentication Modes: WEP, WPAPSK, WPA2PSK
–Encryption Types: WEP, TKIP, AES
●In compliance with the newest Wi-Fi certification specifications, Samsung TVs do not support
WEP or TKIP security encryption in networks running in the 802.11n mode.
●If the wireless router supports WPS (Wi-Fi Protected Setup), you can connect the TV to your
network using PBC (Push Button Configuration) or a PIN (Personal Identification Number). WPS
automatically configures the SSID and WPA key settings.
●The TV cannot connect to non-certified wireless routers.
180
Read Before Connecting a Computer (Supported
Resolutions)
●When you connect your TV to a computer, set the computer's video card to one of the standard
resolutions listed in the tables below or on the next page. The TV will automatically adjust to the
resolution you choose. Note that the optimal and recommended resolution is 3840 x 2160 at 60
Hz.
●Choosing a resolution not included in the tables can result in a blank screen or just the power
indicator turning on.
●Refer to the user manual of your graphics card for compatible resolutions.
IBM
Resolution
(Dots x lines) Display format
Horizontal
frequency
(KHz)
Vertical
frequency
(Hz)
Clock frequency
(MHz)
Polarity
(horizontal /
vertical)
720 x 400 70 Hz 31.469 70.087 28.322 - / +
MAC
Resolution
(Dots x lines) Display format
Horizontal
frequency
(KHz)
Vertical
frequency
(Hz)
Clock frequency
(MHz)
Polarity
(horizontal /
vertical)
640 x 480 67 Hz 35.000 66.667 30.240 - / -
832 x 624 75 Hz 49.726 74.551 57.284 - / -
1152 x 870 75 Hz 68.681 75.062 100.000 - / -
180 181
VESA DMT
Resolution
(Dots x lines) Display format
Horizontal
frequency
(KHz)
Vertical
frequency
(Hz)
Clock frequency
(MHz)
Polarity
(horizontal /
vertical)
640 x 480 60 Hz 31.469 59.940 25.175 - / -
640 x 480 72 Hz 37.861 72.809 31.500 - / -
640 x 480 75 Hz 37.500 75.000 31.500 - / -
800 x 600 60 Hz 37.879 60.317 40.000 + / +
800 x 600 72 Hz 48.077 72.188 50.000 + / +
800 x 600 75 Hz 46.875 75.000 49.500 + / +
1024 x 768 60 Hz 48.363 60.004 65.000 - / -
1024 x 768 70 Hz 56.476 70.069 75.000 - / -
1024 x 768 75 Hz 60.023 75.029 78.750 + / +
1152 x 864 75 Hz 67.500 75.000 108.000 + / +
1280 x 720 60 Hz 45.000 60.000 74.250 + / +
1280 x 800 60 Hz 49.702 59.810 83.500 - / +
1280 x 1024 60 Hz 63.981 60.020 108.000 + / +
1280 x 1024 75 Hz 79.976 75.025 135.000 + / +
1366 x 768 60 Hz 47.712 59.790 85.500 + / +
1440 x 900 60 Hz 55.935 59.887 106.500 - / +
1600 x 900RB 60 Hz 60.000 60.000 108.000 + / +
1680 x 1050 60 Hz 65.290 59.954 146.250 - / +
1920 x 1080 60 Hz 67.500 60.000 148.500 + / +
*2560 x 1080 60 Hz 112.500 60.000 594.000 + / +
"*: This resolution is only supported by the S9W series models.
182
Supported Resolutions for Video Signals
CEA-861
Resolution
(Dots x lines) Display format
Horizontal
frequency
(KHz)
Vertical
frequency
(Hz)
Clock frequency
(MHz)
Polarity
(horizontal /
vertical)
720(1440) x 576i 50 Hz 15.625 50.000 27.000 - / -
720(1440) x 480i 60 Hz 15.734 59.940 27.000 - / -
720 x 576 50 Hz 31.250 50.000 27.000 - / -
720 x 480 60 Hz 31.469 59.940 27.000 - / -
1280 x 720 50 Hz 37.500 50.000 74.250 + / +
1280 x 720 60 Hz 45.000 60.000 74.250 + / +
1920 x 1080i 50 Hz 28.125 50.000 74.250 + / +
1920 x 1080i 60 Hz 33.750 60.000 74.250 + / +
1920 x 1080 24 Hz 27.000 24.000 74.250 + / +
1920 x 1080 25 Hz 28.125 25.000 74.250 + / +
1920 x 1080 30 Hz 33.750 30.000 74.250 + / +
1920 x 1080 50 Hz 56.250 50.000 148.500 + / +
1920 x 1080 60 Hz 67.500 60.000 148.500 + / +
3840 x 2160 24 Hz 54.000 24.000 297.000 + / +
3840 x 2160 25 Hz 56.250 25.000 297.000 + / +
3840 x 2160 30 Hz 67.500 30.000 297.000 + / +
3840 x 2160 50 Hz 112.500 50.000 594.000 + / +
3840 x 2160 60 Hz 135.000 60.000 594.000 + / +
4096 x 2160 24 Hz 54.000 24.000 297.000 + / +
4096 x 2160 25 Hz 56.250 25.000 297.000 + / +
4096 x 2160 30 Hz 67.500 30.000 297.000 + / +
4096 x 2160 50 Hz 112.500 50.000 594.000 + / +
4096 x 2160 60 Hz 135.000 60.000 594.000 + / +
182 183
Read Before Using Bluetooth Devices
Restrictions on using Bluetooth
●The Samsung Bluetooth Speaker is only available when a device is supporting TV SoundConnect.
●You can't use Bluetooth Devices, TV SoundConnect ((MENU/123) MENU Sound Additional
Settings TV SoundConnect) and Surround features simultaneously.
●Compatibility issues may occur, depending on the Bluetooth Devices. (A Mobile exclusive
headphone may not be available, depending on the environment.)
●Lip-sync errors may occur.
●The TV and Bluetooth Devices may disconnect, depending on the distance between them.
●A Bluetooth device may hum or malfunction
–When a part of your body is in contact with the receiving/transmitting system of the
Bluetooth device or the TV.
–When the device is subject to electrical variation from obstructions caused by a wall, corner,
or office partitioning.
–When the device is exposed to electrical interference from same frequency-band devices
including medical equipment, microwave ovens, and wireless LANs.
●If the problem persists, be sure to use a Digital Sound Output (Optical) port or HDMI (ARC) port.
184
Licence
This DivX Certified® device has passed rigorous testing to ensure it plays DivX® video.
To play purchased DivX movies, first register your device at vod.divx.com. Find your registration code in the DivX
VOD section of your device setup menu.
DivX Certified® to play DivX® video up to HD 1080p, including premium content.
DivX®, DivX Certified® and associated logos are trademarks of DivX, LLC and are used under license.
Covered by one or more of the following U.S. patents: 7,295,673; 7,460,668; 7,515,710; 7,519,274.
This device supports DivX Plus Streaming® for enjoying HD movies and TV shows with advanced features
(multi-language subtitles, multiple audio tracks, chapters, smooth FF/RW, etc.) streamed to your device.
For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. DTS, the Symbol, DTS in
combination with the Symbol, DTS Premium Sound|5.1, DTS Digital Surround, DTS Express, and DTS Neo2:5 are
registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries.
ⓒ DTS, Inc. All Rights Reserved.
For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS,
the Symbol, & DTS and the Symbol together are registered trademarks, and HEADPHONE:X and the DTS
HEADPHONE:X logo are trademarks of DTS, Inc. ⓒ DTS, Inc. All Rights Reserved.
Manufactured under license from Dolby Laboratories.
Dolby and the double-D symbol are trademarks of Dolby Laboratories.
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The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered
trademarks of HDMI Licensing LLC in the United States and other countries.
Trademark: Rovi and Rovi Guide are trademarks of Rovi Corporation and/or its subsidiaries.
Licence: The Rovi Guide system is manufactured under licence from Rovi Corporation and/or its subsidiaries.
Patent: The Rovi Guide system is protected by patents and patent applications filed in the US, Europe, and other
countries including one or more of the United States patents 6,396,546; 5,940,073; 6,239,794 issued to Rovi
Corporation and/or its subsidiaries.
Disclaimer: Rovi Corporation and/or its subsidiaries and related affiliates are not in any way liable for the
accuracy or availability of the programme schedule information or other data in the Rovi Guide system and cannot
guarantee service availability in your area. In no event shall Rovi Corporation and/or its related affiliates be liable
for any damages in connection with the accuracy or availability of the programme schedule information or other
data in the Rovi Guide system.
Open Source License Notice
Open Source used in this product can be found on the following webpage.
(http://opensource.samsung.com) Open Source License Notice is written only English.
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Glossary
●480i / 480p / 720p / 1080i / 1080p
Generally refers to the number of effective scanning lines that determines the screen's resolution.
There are two scanning methods: interlaced and progressive.
–Scanning
Sequential projection of pixels to form images. The higher the number of pixels, the clearer
and more vivid the images.
–Progressive
A sequential scanning method that scans every line, one after another.
–Interlaced
A staggered scanning method that scans every other line until the end of the screen and then
fills in the remaining lines.
Example) If the number of horizontal scan lines is 480i
Scans 240 lines from start to finish and then scans the remaining 240 lines for a total of 480
lines.
* General differences between 480i and 480p are as follows:
480i 480p
Horizontal Frequency 15.75Khz 31.5Khz
FPS 30 60
Lines on Screen 480 480
●ARC (Audio Return Channel)
ARC lets the TV output digital sound to an audio device and input digital sound from the same
audio device through one HDMI cable. However, ARC is only available through the HDMI (ARC)
port and only when the TV is connected to an ARC-enabled AV receiver.
●DVI (Digital Visual Interface)
Connecting the TV's DVI connector to a computer's DVI connector via an HDMI-to-DVI cable
lets you use the TV as a computer monitor. However, HDMI-to-DVI cables deliver video signals
only. You must connect a set of speakers to the computer using a separate cable to hear the
computer's audio.
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●HDMI (High Definition Multimedia Interface)
HDMI is a method of transmitting both video and audio signals via a single cable.
●Dynamic versus Static IP Addresses
If the network requires a dynamic IP address, use an ADSL modem or router that supports
the Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP
automatically provide the IP address, subnet mask, gateway and DNS values the TV needs to
access the Internet, so they do not have to be entered manually. Most home networks use a
dynamic IP address.
If the network requires a static IP address, enter the IP address, subnet mask, gateway, and DNS
values manually when setting up the network connection. To get the IP address, subnet mask,
gateway and DNS values, contact your Internet Service Provider (ISP).
If the network requires a static IP address, use an ADSL modem that supports DHCP. ADSL
modems that support DHCP also allow static IP addresses.
●Bluetooth
Bluetooth is a short-distance wireless communication protocol allowing information exchange
between connected mobile phones, laptops, earphones and headphones with Bluetooth-
compatible devices. It is mostly used for low-power consuming wireless connections within a
very short-distance of 10m.
●Ethernet
Ethernet is a LAN (Local Area Network) that uses coaxial cables standardised by the IEEE.
●Component Connection
Component connections are mostly used for game consoles and transmit the video signal by
splitting it into a luminance signal (Y) and two colour signals (Pb and Pr). The connector is
marked as [Component IN]_(Pr, Pb, Y) on the back of the TV. On some devices, it is sometimes
marked as Cr, Cb, Y. Cb and Cr are the digital conversions of the Pb and Pr signals.
The connectors are normally colour-coded red (R), blue (B), and green (G) and offer the best
picture quality possible for an analogue connection.