Table of Contents
- Before Using the Product
- Preparations
- Connecting and Using a Source Device
- Using MDC
- Home feature
- Screen Adjustment
- OnScreen Display
- System
- Sound Adjustment
- Support
- Troubleshooting Guide
- Specifications
- Appendix
Samsung UM46N-E User Manual
Displayed below is the user manual for UM46N-E by Samsung which is a product in the Video Wall Displays category. This manual has pages.
Related Manuals
User Manual
© Samsung Electronics
Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than Samsung Electronics are
property of their respective owners.
UH46N-E UM46N-E UH55F-E UM55H-E
The colour and the appearance may differ depending on the product, and the content
in the manual is subject to change without prior notice to improve the performance.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect
(i.e., where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
Table of contents
Before Using the Product
Safety Precautions 5
Safety symbols 5
Electricity and Safety 6
Installation 7
Operation 9
Precautions when handling the panel 11
Cleaning 12
Storage and Maintenance 12
Preparations
Checking the Components 13
Components 13
Parts 14
External sensor KIT 14
Reverse Side 15
Remote Control 16
Connection Using an IR Stereo Cable (sold
separately) 18
Before Installing the Product (Installation
Guide) 19
Switching between portrait and landscape 19
Ventilation 19
Installing the Wall Mount 20
Preparing before installing Wall-Mount 20
Installing the Wall Mount 20
Wall Mount Kit Specifications (VESA) 21
Remote Control (RS232C) 22
Cable Connection 22
Connection 25
Control Codes 26
Connecting and Using
a Source Device
Before Connecting 35
Pre-connection Checkpoints 35
Connecting to a PC 35
Connection using the D-SUB cable (Analogue
type) 35
Connection using a DVI cable (Digital type) 36
Connection Using an HDMI-DVI Cable 36
Connection Using an HDMI Cable 37
Connection Using an DP Cable 37
Connecting to a Video Device 38
Connection Using an HDMI-DVI Cable 38
Connection Using an HDMI Cable 39
Connecting to an Audio System 39
Connecting the LAN Cable 40
Connecting the Network box (Sold separately) 41
MagicInfo 41
Changing the Input source 43
Source 43
Using MDC
MDC Programme Installation/Uninstallation 44
Installation 44
Uninstallation 44
Connecting to MDC 45
Using MDC via RS-232C (serial data
communications standards) 45
Using MDC via Ethernet 46
Home feature
Video Wall 48
Video Wall 48
Horizontal x Vertical 48
Screen Position 49
Format 49
Picture Mode 50
On/Off Timer 51
On Timer 51
Off Timer 51
Holiday Management 52
Network Settings 53
MagicInfo Player I 54
ID Settings 55
ID Settings 55
Device ID Auto Set 55
PC Connection Cable 55
2
Table of contents
More settings 56
Screen Adjustment
Picture Mode 57
Backlight / Brightness / Contrast / Sharpness /
Color / Tint (G/R) 58
Color Temperature 58
White Balance 58
Gamma 58
Calibrated Value 58
Picture Options 59
Color Tone 59
HDMI Black Level 59
Dynamic Backlight 59
UHD COLOR 59
Picture Size 60
Picture Size 60
Zoom/Position 60
Resolution 60
Auto Adjustment 61
PC Screen Adjustment 61
Picture Off 61
Reset Picture 61
OnScreen Display
Display Orientation 62
Onscreen Menu Orientation 62
Source Content Orientation 62
Aspect Ratio 62
Screen Protection 63
Pixel Shift 63
Timer 63
Immediate Display 63
Side Gray 63
Message Display 64
Source Info 64
No Signal Message 64
MDC Message 64
Menu Language 64
Reset OnScreen Display 64
System
Setup 65
Time 66
Clock Set 66
DST 66
Sleep Timer 66
Power On Delay 66
MagicInfo I Source 66
Auto Source Switching 67
Auto Source Switching 67
Primary Source Recovery 67
Primary Source 67
Secondary Source 67
Power Control 67
Auto Power On 67
PC Module Power 67
Standby Control 68
Network Standby 68
Power Button 68
Eco Solution 68
Energy Saving 68
Eco Sensor 68
Screen Lamp Schedule 69
No Signal Power Off 69
Auto Power Off 69
Temperature Control 69
Change PIN 69
General 70
Security 70
HDMI Hot Plug 70
Reset System 70
3
Table of contents
Sound Adjustment
HDMI Sound 71
Sound on Video Call 71
Reset Sound 71
Support
Software Update 72
Contact Samsung 72
Go to Home 73
Video Wall 73
Picture Mode 73
On/Off Timer 73
Network Settings 73
MagicInfo Player I 73
ID Settings 73
More settings 73
Reset All 73
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Centre 74
Testing the Product 74
Checking the Resolution and Frequency 74
Check the followings. 75
Q & A 82
Specifications
General 83
Preset Timing Modes 84
Appendix
Responsibility for the Pay Service (Cost to
Customers) 87
Not a product defect 87
A Product damage caused by customer's fault 87
Others 87
Prevention of Afterimage Burn-in 88
What is afterimage burn-in? 88
Recommended prevention practices 88
Licence 89
Terminology 90
4
5
Before Using the Product
Chapter 01
Safety Precautions
The following safety instructions are to ensure your personal safety and prevent property
damage. Please read the following to ensure the proper use of the product.
Safety symbols
Symbol Name Meaning
Warning
A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions
are not followed.
Prohibition
Do NOT attempt.
Instruction
Follow directions.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE
ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high
voltage is present inside. It is
dangerous to make any kind of
contact with any internal part of this
product.
AC voltage: Rated voltage marked
with this symbol is AC voltage.
This symbol indicates that this
product has included important
literature concerning operation and
maintenance.
DC voltage: Rated voltage marked
with this symbol is DC voltage.
Class II product: This symbol
indicates that a safety connection
to electrical earth (ground) is not
required.
Caution. Consult instructions for use:
This symbol instructs the user to
consult the user manual for further
safety related information.
6
Electricity and Safety
The following images are for reference only. Real-life situations may differ from what is
shown in the images.
Warning
Do not touch the power plug with wet hands.
Otherwise, an electric shock may result.
Do not bend or pull the power cable with force. Be careful not to leave
the power cable under a heavy object.
Product failure, an electric shock or fire may result from a damaged
cable.
Do not connect multiple products to a single power socket.
Overheated power sockets may cause a fire.
Insert the power plug all the way in so it is not loose.
An unsecure connection may cause a fire.
Clean any dust around the pins of the power plug or the power socket with a dry cloth.
A fire may result.
Connect the power plug to a grounded power socket. (Except for devices that do not
provide grounding)
An electric shock or injury may result.
Do not use a damaged power plug or a loose power socket.
An electric shock or fire may result.
7
Caution
Hold the plug when disconnecting the power cable from the power
socket.
An electric shock or fire may result.
When connecting the power plug to the port, be sure to connect it
completely.
If the power plug is not completely connected to the port, the plug
may be unexpectedly disconnected, or there is a risk of overheating
due to overcurrent, leading to safety accidents.
Only use the power cable provided with your product by Samsung. Do not use the power
cable with other products.
An electric shock or fire may result.
Keep the power socket where the power cord is connected unobstructed.
When a problem occurs with the product, the power cord must be unplugged to
completely cut off power to the product. The power is not completely cut off by using
only the Power button on the body of the product.
Do not disconnect the power cable while the product is being used.
The product may become damaged by an electric shock.
Installation
Warning
Before moving the product, turn off the power switch and disconnect
the power cable and all other connected cables.
Damage to the cable may cause a fire or electric shock.
When installing the product, keep it at a distance from the wall so that it
is well ventilated.
An increased internal temperature may cause a fire.
Do not install the product in a poorly ventilated space such as bookcase
or closet.
An increased internal temperature may cause a fire.
Keep the plastic packaging out of the reach of children.
Children's misuse of the plastic packaging may cause suffocation.
Do not install the power cable (DC power supply) and the product near
head sources.
(Candles, mosquito repellents, cigarettes, sprays, heating devices,
places exposed to direct sunlight, and more)
8
When installing the product, x it rmly so that it does not fall.
If the product is not fixed firmly and a child touches the product while
playing, the product may fall, causing damage to the product or injury
to the child.
Do not install the product in a kitchen or near a kitchen counter.
Edible oil or oil vapor can damage or deform the product.
Have a technician install the wall-mount hanger.
Installation by an unqualified person can result in an injury. Only use approved
cabinets.
If the product is installed in an unusual location, the surrounding environment may cause
a serious quality problem. Therefore, be sure to contact Samsung Customer Service
Centre before installation.
(Places where many fine dusts are generated, places where chemicals are used,
places with too high or low temperatures, places with a lot of moisture or water,
transportation equipment such as vehicles, airports and stations used continuously
for a long time, and more)
Caution
When lifting and moving the product, do not touch the screen display,
and make sure that at least two people work together.
The product may fall, causing personal injury or product damage.
Do not lay down the product on its front.
The screen may become damaged.
Prolonged exposure to direct sunlight may discolour the surface of the screen display.
9
Operation
Warning
If the product generates a strange noise, a burning smell, or smoke,
unplug the power plug immediately and contact your Samsung
Customer Service Centre.
An electric shock or fire may result.
Keep the remote control batteries and the small accessories out of the
reach of children. Ensure children do not swallow any of them.
If children have had the battery in their mouths, consult your doctor
immediately.
If the product is dropped or its appearance is damaged, turn off the
power switch and disconnect the power cord. Then contact Samsung
Customer Service Centre.
Continued use can result in an electric shock or a fire.
Do not move the product by pulling the power cord or any cable.
Product failure, an electric shock or fire may result from a damaged
cable.
Ensure the vents are not blocked by tablecloths or curtains.
An increased internal temperature may cause a fire.
Do not apply an impact to the product.
The screen display may be damaged.
An electric shock or fire may result.
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects
that burn easily (paper, matches, etc) into the product (via the vent or
input/output ports, etc).
If foreign substances enter the product, be sure to power off the
product and disconnect the power cord. Then contact Samsung
Customer Service Centre.
Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or
metallic objects on top of the product.
If foreign substances such as water enter the product, be sure
to disconnect the power cord. Then contact Samsung Customer
Service Centre.
Product failure, an electric shock or fire may result.
During a lightning or thunderstorm, power off the product and
disconnect the power cord.
An electric shock or fire may result.
Do not leave heavy objects or items that children like (toys, sweets, etc.)
on top of the product.
The product or heavy objects may fall as children try to reach for the
toys or sweets resulting in a serious injury.
10
Do not hang on or climb on the product.
The product may fall, causing personal injury or even death.
Be especially careful that children do not hang on or climb on
the product.
While the power plug is plugged into a power socket, do not insert a
chopstick or other conductor into a remaining power socket. Also, after
disconnecting the power plug from the power socket, do not touch the
pins of the plug immediately.
Otherwise, an electric shock may result.
There is a high voltage inside the product. Never disassemble, repair or
modify the product yourself.
Contact Samsung Customer Service Centre for repairs.
An electric shock or fire may result.
If a gas leakage is found, do not touch the product or the power plug, and ventilate the
room immediately.
Sparks can cause an explosion or fire.
Do not use humidiers or stoves around the product.
An electric shock or fire may result.
Caution
Insert each battery so that its polarity (+, –) is correct.
If the polarity is not correct, the battery may rupture or the
internal fluid may leak, causing contamination and damage to the
surroundings, fire, or personal injury.
Do not place heavy objects on the product.
Product failure or personal injury may result.
When you do not use the product for a long time due to vacation or other reason,
disconnect the power cord from the power socket.
Dust accumulation combined with heat can cause a fire, electric shock or electric
leakage.
Use the product at the recommended resolution and frequency.
Your eyesight may deteriorate.
The batteries (and rechargeable batteries) are not ordinary refuse and must be returned
for recycling purposes. The customer is responsible for returning the used or rechargeable
batteries for recycling.
The customer can return used or rechargeable batteries to a nearby public recycling
centre or to a store selling the same type of the battery or rechargeable battery.
Rest your eyes for more than 5 minutes for every 1 hour of product use.
Eye fatigue will be relieved.
11
Leaving the screen xed on a stationary image for an extended period of time may cause
afterimage burn-in or defective pixels.
When you do not use the product for a long time, activate power-saving mode or set
the screen saver to moving-picture mode.
Do not use or keep combustible spray or an inammable substance near the product.
An explosion or fire may result.
Use only the specied standardised batteries, and do not use a new battery and a used
battery at the same time.
Otherwise, the batteries may be damaged or cause fire, personal injury or damage due
to a leakage of the internal liquid.
Do not watch the product screen too closely and continuously for a long time.
Your eyesight may deteriorate.
Do not lift or move the product when it is in operation.
Do not touch the screen when the product has been turned on for an extended period of
time as it will become hot.
When using headphones or earphones, do not turn the volume too high or use them for a
long time.
Damage to your hearing may result.
Precautions when handling the panel
Do not stand the product as shown in the image. The panel is fragile
and can get damaged.
Lay the product down to handle it as shown in the image. (the
packaging can be used).
Ensure you use the handles on the back when moving the product.
15 mm
Do not hold or grasp any area of the product within 15 mm from the
front.
12
Cleaning
Warning
Do not spray water or cleaner directly on the product.
The product’s surface may be damaged, or the markings may
be erased.
An electric shock or fire may result.
Caution
When cleaning, be sure to disconnect the power plug and wipe gently with a soft and dry
cloth such as superne bers or cotton annels to prevent scratches.
The product's surface may be damaged, or the markings may be erased.
Be sure to use a soft and dry cloth such as superne bers or cotton annels because the
surface of the product and the screen display are vulnerable to scratches.
The product's surface or the screen display can be easily scratched with foreign
substances.
Do not apply chemicals containing alcohol, solvent, or surfactant such as wax, benzene,
thinner, pesticide, air freshener, lubricant, or cleaner to the product.
The product's exterior may be discoloured or cracked, the surface of the panel may be
peeled off, or the markings may be erased.
Storage and Maintenance
Cleaning the exterior and display
Wipe the surface with a slightly wet, soft cloth, and then wipe with a dry cloth.
1 2 3
Precautions
Do not scratch the screen
with nails or sharp objects.
Scratches may leave marks or
damage the product.
Do not spray water directly
on any part of the product.
Product failure, an electric
shock or fire may result from
water that enters the product.
Due to the characteristics of
high-glossy products, using
a UV humidifier nearby may
create white-coloured stains
on the product.
Removing a sticker attached on the screen may leave residues. Clean the residues before
watching the screen.
Do not strongly press and rub the product. Damage to the product may result.
Do not wipe the screen with chemicals. Product failure may result.
Contact Customer Service Centre if the inside of the product needs cleaning (service fee
will be charged).
13
– Contact the vendor where you
purchased the product if any
components are missing.
– The pictures may look different from
the actual components.
Checking the Components
Components
Components may differ in different locations.
Quick Setup Guide Warranty card
(Not available in some locations) Regulatory guide Power cord
Batteries
(Not available in some locations) Remote Control DP cable RS232C(IN) adapter
Holder-Ring x 4 / Screw x 4
Preparations
Chapter 02
14
Parts
External sensor KIT
The External sensor KIT has a remote-control sensor, a brightness sensor and function keys. If mounting the
display onto a wall, you can move the External sensor KIT to the side of the display.
The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice
to improve quality.
Buttons Description
Remote Control Sensor
Aim the remote control towards this spot on the LCD Display.
Keep the area between the remote sensor and remote control obstacle-
free.
Light sensor
Automatically detects the intensity of ambient light around a selected
display and adjusts the screen brightness.
Power indicator
The power indicator will turn off when the product is turned on. It will blink
in power-saving mode.
POWER button
Use this button for turning the LCD Display on and off.
SOURCE button
Switches from PC mode to Video mode.
Selects the input source that an external device is connected to.
Use the remote control within 7m to 10m from the sensor on the product at an angle of 30 from the left and right.
Store used batteries out of reach of children and recycle.
Do not use a new and used battery together. Replace both batteries at the same time.
Remove batteries when the remote control is not to be used for an extended period of time.
15
Reverse Side
The colour and shape of parts may differ from what is shown.
Specifications are subject to change without notice to improve quality.
IR
OUT CONTROL IN DP IN
HDMI IN 1 HDMI IN 2
DVI IN
(MAGICINFO) RGB IN USB
DP OUT
(LOOPOUT) IN
OUT
RS232C
IN
OUT
AUDIO RJ45
Port Description
IR OUT
Receives the remote control signal via the external sensor board and outputs the
signal via LOOP OUT.
CONTROL IN
Supplies power to the external sensor board or receives the light sensor signal.
DVI IN (MAGICINFO)
DVI IN: Connects to a source device using a DVI cable or HDMI-DVI cable.
MAGICINFO: To use MagicInfo, make sure to connect the DP-DVI cable.
HDMI IN 1, HDMI IN 2
Connects to a source device using an HDMI cable.
DP IN
Connects to a PC using a DP cable.
RGB IN
Connects to a source device using a D-SUB cable.
DP OUT (LOOPOUT)
Connects to another product using a DP cable.
When connecting monitors through DP Loopout, using the DP cable that came
with the package is recommended.
This port uses an algorithm that is specific to UHD resolution input and
output. The port is not compatible with monitors that have FHD content-
specific DP Loopout ports. Connecting Loopout ports between monitors of
the same model is recommended.
AUDIO IN
Receives sound from a source device via an audio cable.
AUDIO OUT
Outputs sound to an audio device via an audio cable.
RS232C IN
Connects to MDC using an RS232C adapter.
RS232C OUT
RJ45
Connects to MDC using a LAN cable. (10/100 Mbps)
USB
Connect to a USB memory device. (Only for update purpose)
16
– Remote control button functions
may differ for different products.
Remote Control
Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
A button without a description in the image below is not supported on the product.
HOME
MENU
POWER
OFF
VOL
CH
MagicInfo
Player I
.QZ
1
ABC
2
DEF
3
GHI
4
JKL
5
MNO
6
SYMBOL
0
PRS
7
TUV
8
WXY
9
MUTE
DEL-/--
SOURCE
CH LIST
Power off the product.
Number buttons
Enter the password in the OSD menu.
Mute the sound.
Unmuting the sound: Press MUTE again or
press the volume control(+ VOL -) button.
Go to Home Launch Button.
Display or hide the onscreen display menu, or
return to the previous menu.
Power on the product.
Adjust the volume.
Change the input source.
Use this hotkey to directly access MagicInfo
Player I.
This hotkey is available when a network box
or PIM (Plug In Module) is connected.
17
TOOLS INFO
SET
UNSET
LOCK
PC
A
DVI
B
HDMI
C
DP
D
EXITRETURN
IR control
Display information about the current input
source.
Move to the upper, lower, left or right menu,
or adjust an option's setting.
Confirm a menu selection.
Exit the current menu.
Manually select a connected input source
from PC, DVI, HDMI, or DisplayPort.
Quickly select frequently used functions.
Return to the previous menu.
It sets safe lock function.
If multiple products are connected through the
Video Wall feature, press the SET button and
enter a product ID using the number buttons.
Control the product using the remote control.
Cancel a value that has been set using the
SET button and control all connected products
using the remote control.
– Remote control button functions
may differ for different products.
To place batteries in the remote control
18
Connection Using an IR Stereo Cable (sold
separately)
Make sure to connect the External ambient sensor while the product is
powered off. Then, power on the product.
Controlling more than one display product using
your remote control
Connect the IR OUT port on the product to the CONTROL IN port on
the other display product using the dedicated stereo cable.
A command sent from the remote control pointed at product
1
will
be received by both display products
1
and
2
.
The appearance may differ depending on the product.
1 2
IR OUT
CONTROL IN
Controlling more than one display product using an
External ambient sensor (sold separately)
A command sent from the remote control pointed at product
1
(to
which the External ambient sensor is connected) will be received by
both display products
1
and
2
.
The appearance may differ depending on the product.
1 2
IR OUT
CONTROL IN
CONTROL IN
POWER
SOURCE
19
Before Installing the Product (Installation
Guide)
To prevent injury, this apparatus must be securely attached to the floor/wall in accordance
with the installation instructions.
Ensure that an authorised installation company installs the wall mount.
Otherwise, it may fall and cause personal injury.
Make sure to install the specified wall mount.
Switching between portrait and landscape
Contact Samsung Customer Service Centre for further details.
To use the product in portrait orientation, rotate it clockwise.
Do not use this model installed on a ceiling, floor, or table.
Ventilation
Installation on a Perpendicular Wall
A Minimum 40 mm
B
When installing the product on a perpendicular wall, allow at
least 40 mm of space between the product and wall surface for
ventilation and ensure that the ambient A temperature is kept
A
B
Installation on an Indented Wall
Contact Samsung Customer Service Centre for further details.
Plane view
A Minimum 40 mm
B Minimum 70 mm
C Minimum 50 mm
D Minimum 50 mm
E
When installing the product on an indented wall,
allow at least the space specified above between
the product and wall for ventilation and ensure
B
D
C
D
B
C
E
A
20
Installing the Wall Mount
1
Preparing before installing Wall-Mount
To install a wall-mount from another manufacturer, use the Holder-Ring(
1
).
Installing the Wall Mount
The wall mount kit (sold separately) allows you to mount the product on the wall.
For detailed information on installing the wall mount, see the instructions provided with the wall mount.
We recommend you contact a technician for assistance when installing the wall mount bracket.
Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to
install the wall mount on your own.
21
Wall Mount Kit Specications (VESA)
Install your wall mount on a solid wall perpendicular to the floor. Before
attaching the wall mount to surfaces other than plaster board, please
contact your nearest dealer for additional information.
If you install the product on a slanted wall, it may fall and result in
severe personal injury.
Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided.
Do not use screws that are longer than the standard length or do not comply with the VESA standard screw
specifications. Screws that are too long may cause damage to the inside of the product.
For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may
differ depending on the wall mount specifications.
Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to
personal injury. Samsung is not liable for these kinds of accidents.
Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is
used or the consumer fails to follow the product installation instructions.
Always have two people mount the product on a wall.
Standard dimensions for wall mount kits are shown in the table below.
Unit: mm
Model name VESA screw hole specs (A * B) in
millimetres
Standard Screw Quantity
UH46N-E / UM46N-E /
UH55F-E / UM55H-E 600 x 400 M8 4
Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to electric
shock.
22
Remote Control (RS232C)
Cable Connection
RS232C Cable
Interface
RS232C (9 pins)
Pin
TxD (No.2), RxD (No.3), GND (No.5)
Bit rate
9600 bps
Data bits
8 bit
Parity
None
Stop bit
1 bit
Flow control
None
Maximum length
15 m (only shielded type)
Pin assignment
1 2 3 4 5
6 7 8 9
5 4 3 2 1
9 8 7 6
<Male type> <Female type>
Pin Signal
1
Detect data carrier
2
Received data
3
Transmitted data
4
Prepare data terminal
5
Signal ground
6
Prepare data set
7
Send request
8
Clear to send
9
Ring indicator
23
RS232C cable
Connector: 9-Pin D-Sub to Stereo Cable
5
16
9
-P2-
1
2
3
-P1-
-P1- -P1- -P2- -P2-
Male type Rx
Tx
Gnd
3
2
5
----------
----------
----------
1
2
3
Tx
Rx
Gnd
STEREO
PLUG
(3.5ø)
LAN Cable
Pin assignment
12345678
Pin No Standard Colour Signal
1 White and orange TX+
2 Orange TX-
3 White and green RX+
4 Blue NC
5 White and blue NC
6 Green RX-
7 White and brown NC
8 Brown NC
24
Connector : RJ45
Direct LAN cable (PC to HUB)
RJ45
HUB
P1
P1P2
P2
Signal P1 P2 Signal
TX+ 1 <--------> 1 TX+
TX- 2 <--------> 2 TX-
RX+ 3 <--------> 3 RX+
RX- 6 <--------> 6 RX-
Cross LAN cable (PC to PC)
RJ45 P1 P2
RJ45
Signal P1 P2 Signal
TX+ 1 <--------> 3 RX+
TX- 2 <--------> 6 RX-
RX+ 3 <--------> 1 TX+
RX- 6 <--------> 2 TX-
25
Connection
Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the
product.
Connection 1
RS232C
IN OUT RS232C
IN OUT RS232C
IN OUT RS232C
IN OUT
Connection 2
RJ45 RJ45
Connection 3
RS232C
OUT
RJ45 RS232C
IN OUT RS232C
IN OUT RS232C
IN OUT
26
Control Codes
Viewing control state (Get control command)
Header Command ID Data length Checksum
0xAA Command
type
0
Controlling (Set control command)
Header Command ID Data length Data Checksum
0xAA Command
type
1 Value
Command
No. Command type Command Value range
1
Power control 0x11 0~1
2
Volume control 0x12 0~100
3
Input source control 0x14 -
4
Screen mode control 0x18 -
5
Screen size control 0x19 0~255
6
Auto adjustment control (PC and
BNC only)
0x3D 0
7
Video wall mode control 0x5C 0~1
8
Safety Lock 0x5D 0~1
No. Command type Command Value range
9
Video Wall On 0x84 0~1
10
Video Wall User Control 0x89 -
All communications take place in hexadecimals. The checksum is calculated by adding
up all values except the header. If a checksum adds up to be more than 2 digits as shown
below (11+FF+01+01=112), the first digit is removed.
E.g. Power On & ID=0
Header Command ID Data length Data 1 Checksum
0xAA 0x11 1 "Power"
Header Command ID Data length Data 1 12
0xAA 0x11 1 1
To control all devices connected by a serial cable simultaneously irrespective of IDs, set
the ID as "0xFE" and transmit commands. Commands will be executed by each device but
ACK will not respond.
27
Power control
Function
A product can be powered on and off using a PC.
Viewing power state (Get Power ON / OFF Status)
Header Command ID Data length Checksum
0xAA 0x11 0
Setting power ON/Off (Set Power ON / OFF)
Header Command ID Data length Data Checksum
0xAA 0x11 1 "Power"
"Power": Power code to be set on a product.
Ack
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'A' 0x11 "Power"
"Power": Power code to be set on a product.
Nak
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'N' 0x11 "ERR"
"ERR" : A code showing what error has occurred.
Volume control
Function
The volume of a product can be adjusted using a PC.
Viewing volume state (Get Volume Status)
Header Command ID Data length Checksum
0xAA 0x12 0
Setting the volume (Set Volume)
Header Command ID Data length Data Checksum
0xAA 0x12 1 "Volume"
"Volume": Volume value code to be set on a product. (0-100)
Ack
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'A' 0x12 "Volume"
"Volume": Volume value code to be set on a product. (0-100)
Nak
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'N' 0x12 "ERR"
"ERR" : A code showing what error has occurred.
28
Input source control
Function
The input source of a product can be changed using a PC.
Viewing input source state (Get Input Source Status)
Header Command ID Data length Checksum
0xAA 0x14 0
Setting the input source (Set Input Source)
Header Command ID Data length Data Checksum
0xAA 0x14 1 "Input Source"
"Input Source": An input source code to be set on a product.
0x14 PC
0x18 DVI
0x0C Input source
0x08 Component
0x20 MagicInfo
0x1F DVI_video
0x30 RF(TV)
0x40 DTV
0x21 HDMI1
0x22 HDMI1_PC
0x23 HDMI2
0x24 HDMI2_PC
0x25 DisplayPort
DVI_video, HDMI1_PC and HDMI2_PC cannot be used with the Set command. They only
respond to "Get" commands.
This model does not support HDMI1, HDMI1_PC, HDMI2 and HDMI2_PC ports.
MagicInfo is only available with models that contain the MagicInfo function.
RF(TV), DTV are only available with models that include a TV.
Ack
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'A' 0x14 "Input
Source"
"Input Source": An input source code to be set on a product.
Nak
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'N' 0x14 "ERR"
"ERR" : A code showing what error has occurred.
29
Screen mode control
Function
The screen mode of a product can be changed using a PC.
Screen mode cannot be controlled when the Video Wall function is enabled.
This control can only be used on models that include a TV.
Viewing screen status (Get Screen Mode Status)
Header Command ID Data length Checksum
0xAA 0x18 0
Setting the picture size (Set Picture Size)
Header Command ID Data length Data Checksum
0xAA 0x18 1 "Screen Mode"
"Screen Mode": A code that sets the product status
0x01 16 : 9
0x04 Zoom
0x31 Wide Zoom
0x0B 4 : 3
Ack
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'A' 0x18 "Screen
Mode"
"Screen Mode": A code that sets the product status
Nak
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'N' 0x18 "ERR"
"ERR": A code showing what error has occurred
Screen size control
Function
The screen size of a product can be changed using a PC.
Viewing the screen size (Get Screen Size Status)
Header Command ID Data length Checksum
0xAA 0x19 0
Ack
Header Command ID Data
length
Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'A' 0x19 "Screen Size"
"Screen Size": product screen size (range: 0 – 255, unit: inch)
Nak
Header Command ID Data
length
Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'N' 0x19 "ERR"
"ERR": A code showing what error has occurred
30
Auto adjustment control (PC and BNC only)
Function
Automatically adjust the PC system screen using a PC.
Viewing auto adjustment state (Get Auto Adjustment Status)
None
Setting auto adjustment (Set Auto Adjustment)
Header Command ID Data length Data Checksum
0xAA 0x3D 1 "Auto
Adjustment"
"Auto Adjustment" : 0x00 (at all times)
Ack
Header Command ID Data
length
Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'A' 0x3D "Auto
Adjustment"
Nak
Header Command ID Data
length
Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'A' 0x3D "ERR"
"ERR": A code showing what error has occurred
Video Wall Mode Control
Function
Video Wall mode can be activated on a product using a PC.
This control is only available on a product whose Video Wall is enabled.
Viewing video wall mode (Get Video Wall Mode)
Header Command ID Data length Checksum
0xAA 0x5C 0
Setting the video wall (Set Video Wall Mode)
Header Command ID Data length Data Checksum
0xAA 0x5C 1 "Video Wall Mode"
"Video Wall Mode": A code used to activate Video Wall mode on a product
Full
Natural
Ack
Header Command ID Data
length
Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'A' 0x5C "Video Wall
Mode"
"Video Wall Mode": A code used to activate Video Wall mode on a product
Nak
Header Command ID Data
length
Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'A' 0x5C "ERR"
"ERR": A code showing what error has occurred
31
Safety Lock
Function
PC can be used to turn the Safety Lock function on or off on a product.
This control is available regardless of whether or not the power is turned on.
Viewing the safety lock state (Get Safety Lock Status)
Header Command ID Data length Checksum
0xAA 0x5D 0
Enabling or disabling safety lock (Set Safety Lock Enable / Disable)
Header Command ID Data length Data Checksum
0xAA 0x5D 1 "Safety
Lock"
"Safety Lock": Safety lock code to be set on a product
Ack
Header Command ID Data
length
Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'A' 0x5D "Safety Lock"
"Safety Lock": Safety lock code to be set on a product
Nak
Header Command ID Data
length
Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'N' 0x5D "ERR"
"ERR": A code showing what error has occurred
Video Wall On
Function
Turn Video Wall on or off on the product from your computer.
Get Video Wall On/Off Status
Header Command ID Data length Checksum
0xAA 0x84 0
Set Video Wall On/Off
Header Command ID Data length Data Checksum
0xAA 0x84 1 V.Wall_On
V.Wall_On: Video Wall code to be assigned to the product
Ack
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'A' 0x84 V.Wall_
On
V.Wall_On : Same as above
Nak
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'N' 0x84 ERR
"ERR": A code showing what error has occurred
32
Video Wall User Control
Function
Turn the Video Wall function on or off on the product from your computer.
Get Video Wall Status
Header Command ID Data length Checksum
0xAA 0x89 0
Set Video Wall
Header Command ID Data length Val1 Val2 Checksum
0xAA 0x89 2 Wall_Div Wall_SNo
Wall_Div: Video Wall Divider code assigned to the product
33
10x10 Video Wall Model
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Off
0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
1
0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1A 0x1B 0x1C 0x1D 0x1E 0x1F
2
0x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28 0x29 0x2A 0x2B 0x2C 0x2D 0x2E 0x2F
3
0x31 0x32 0x33 0x34 0x35 0x36 0x37 0x38 0x39 0x3A 0x3B 0x3C 0x3D 0x3E 0x3F
4
0x41 0x42 0x43 0x44 0x45 0x46 0x47 0x48 0x49 0x4A 0x4B 0x4C 0x4D 0x4E 0x4F
5
0x51 0x52 0x53 0x54 0x55 0x56 0x57 0x58 0x59 0x5A 0x5B 0x5C 0x5D 0x5E 0x5F
6
0x61 0x62 0x63 0x64 0x65 0x66 0x67 0x68 0x69 0x6A 0x6B 0x6C 0x6D 0x6E 0x6F
7
0x71 0x72 0x73 0x74 0x75 0x76 0x77 0x78 0x79 0x7A 0x7B 0x7C 0x7D 0x7E N/A
8
0x81 0x82 0x83 0x84 0x85 0x86 0x87 0x88 0x89 0x8A 0x8B 0x8C N/A N/A N/A
9
0x91 0x92 0x93 0x94 0x95 0x96 0x97 0x98 0x99 0x9A 0x9B N/A N/A N/A N/A
10
0xA1 0xA2 0xA3 0xA4 0xA5 0xA6 0xA7 0xA8 0xA9 0xAA N/A N/A N/A N/A N/A
11
0xB1 0xB2 0xB3 0xB4 0xB5 0xB6 0xB7 0xB8 0xB9 N/A N/A N/A N/A N/A N/A
12
0xC1 0xC2 0xC3 0xC4 0xC5 0xC6 0xC7 0xC8 N/A N/A N/A N/A N/A N/A N/A
13
0xD1 0xD2 0xD3 0xD4 0xD5 0xD6 0xD7 N/A N/A N/A N/A N/A N/A N/A N/A
14
0xE1 0xE2 0xE3 0xE4 0xE5 0xE6 0xE7 N/A N/A N/A N/A N/A N/A N/A N/A
15
0xF1 0xF2 0xF3 0xF4 0xF5 0xF6 N/A N/A N/A N/A N/A N/A N/A N/A N/A
34
Wall_SNo: Product Number code assigned to the product
10x10 Video Wall Model : ( 1 ~ 100)
Set Number Data
1 0x01
2 0x02
... ...
99 0x63
100 0x64
Ack
Header Command ID Data length Ack/Nak r-CMD Val1 Val2 Checksum
0xAA 0xFF 4 'A' 0x89 Wall_Div Wall_SNo
Nak
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0xAA 0xFF 3 'N' 0x89 ERR
"ERR": A code showing what error has occurred
35
Connecting and Using a Source Device
Before Connecting
Pre-connection Checkpoints
Before connecting a source device, read the user manual provided with it.
The number and locations of ports on source devices may differ from device to device.
Do not connect the power cable until all connections are completed.
Connecting the power cable during connection may damage the product.
Connect the sound ports correctly: left = white and right = red.
Check the types of ports at the back of the product you want to connect.
Connecting to a PC
Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
A PC can be connected to the product in a variety of ways.
Select a connection method suitable for your PC.
Connecting parts may differ in different products.
Connection using the D-SUB cable (Analogue type)
RGB IN
AUDIO IN
Chapter 03
36
Connection using a DVI cable (Digital type)
DVI IN (MAGICINFO)
AUDIO IN
Connection Using an HDMI-DVI Cable
HDMI IN 1, HDMI IN 2
AUDIO IN
37
Connection Using an HDMI Cable
HDMI IN 1, HDMI IN 2
Connection Using an DP Cable
DP IN
Precautions for using DP
To increase the standby power capacity, the product stops DP communication when it is
turned off or in power-saving mode.
If the product in dual monitor mode is turned off or goes into power-saving mode, monitor
setting changes may not be updated. As a result, screen output may not be displayed
properly.
In the occurrence of this issue, set Max. Power Saving to Off before using the product.
Some graphics cards that are not compliant with the DP standard may prevent the
Windows Booting/Bios screen from being displayed when the product is in power-saving
mode. If this is the case, make sure to turn on the product first before turning on your PC.
The DisplayPort interface (DP IN) on the product and the provided DP cable are designed
based on the VESA standards. Using a DP cable that is not VESA compliant may cause the
product to function improperly. Samsung Electronics shall not be held responsible for any
issues from using a cable that is not VESA compliant.
Make sure to use a DP cable that is VESA compliant.
38
Connecting to a Video Device
Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
You can connect a video device to the product using a cable.
Connecting parts may differ in different products.
Press the SOURCE button on the remote control to change the source.
Connection Using an HDMI-DVI Cable
Audio will not be enabled if the product is connected to a video device using an HDMI-DVI
cable. To resolve this, additionally connect an audio cable to the audio ports on the product
and video device.
Supported resolutions include 1080p (50/60Hz), 720p (50/60Hz), 480p, and 576p.
Make sure to connect the same color connectors together. (white to white, red to red, etc.)
HDMI IN 1, HDMI IN 2
AUDIO IN
39
Connection Using an HDMI Cable
Using an HDMI cable or HDMI to DVI Cable (up to 1080p)
For better picture and audio quality, connect to a digital device using an HDMI cable.
An HDMI cable supports digital video and audio signals, and does not require an audio
cable.
– To connect the product to a digital device that does not support HDMI output, use an
HDMI-DVI and audio cables.
The picture may not display normally (if at all) or the audio may not work if an external
device that uses an older version of HDMI mode is connected to the product. If such a
problem occurs, ask the manufacturer of the external device about the HDMI version and,
if out of date, request an upgrade.
Be sure to use an HDMI cable with a thickness of 14 mm or less.
Be sure to purchase a certified HDMI cable. Otherwise, the picture may not display or a
connection error may occur.
A basic high-speed HDMI cable or one with ethernet is recommended.
This product does not support the ethernet function via HDMI.
HDMI IN 1, HDMI IN 2
Connecting to an Audio System
Connecting parts may differ in different products.
Make sure to connect the same color connectors together. (white to white, red to red, etc.)
AUDIO OUT
40
Connecting the LAN Cable
Connecting parts may differ in different products.
RJ45
Use Cat7(*STP Type) cable for the connection.
*Shielded Twist Pair
41
Connecting the Network box (Sold separately)
For details on how to connect to a network box, refer to the user's manual provided with the network box upon purchase.
MagicInfo
To use MagicInfo, a network box (sold separately) must be connected to the product.
To change the MagicInfo settings, run "MagicinfoSetupWizard" on the desktop.
For details on how to use MagicInfo, refer to the DVD provided with the network box.
The information in this section is subject to change without notice for quality improvement.
If a problem occurs after installing an operating system other than the one provided with the network box, restoring the previous version of the
operating system, or installing software that is not compatible with the operating system provided, you will not be able to benefit from technical support
and will be charged a fee for a visit from a service technician. A product exchange or refund will also not be available.
MagicInfo Setup Wizard - v.1.12
Select Application - step 1
MagicInfo Pro (LAN, WAN based version)
MagicInfo-i Premium (Web-based version)
Select Later
< Back(B) Next(N) > Finish Cancel
Entering MagicInfo mode
1
After installing and connecting the network box (sold separately) to the product, power on the product.
2
Press SOURCE on the remote control, and select MagicInfo.
Connecting the network box to the DVI IN (MAGICINFO) port on the product will change Source from DVI to
MagicInfo.
3
Select the default application you want to run when MagicInfo starts.
42
MagicInfo Setup Wizard - v.1.12
Select TCP/IP - step 2
Obtain an IP address automatically
Use the following IP address:
IP address:
Subnet mask:
Default gateway:
192 . 168 . 0 . 102
255 . 255 . 255 . 0
192 . 168 . 0 . 1
Obtain DNS server address automatically
Use the following DNS server address:
Preferred DNS server:
Alternate DNS server:
10 . 44 . 33 . 22
10 . 33 . 22 . 11
< Back(B) Next(N) > Finish Cancel
MagicInfo Setup Wizard - v.1.12
Select Language -step 3
Select the language you want to install on the system for menus and
dialogs.
Current Language : Engilsh
German
English
French
Italian
Chinese [Traditional]
Japanese
Korean
Russian
Swedish
Turkish
Chinese [Simplified]
Portuguese
< Back(B) Next(N) > Finish Cancel
MagicInfo Setup Wizard - v.1.12
Select Screen Type - step 4
Landscape
Portrait
< Back(B) Next(N) > Finish Cancel
MagicInfo Setup Wizard - v.1.12
Setup Information
1. Application : MagicInfo Pro [LAN,WAN based version\
2. Internet Protocol [TCP/IP]
IP : 192.168.0.102
3. Language : English
4. Screen Type : Landscape
Do not show again
< Back(B) Apply Finish Cancel
4
Enter the IP information.
5
Select a language. (The default
language is English.)
6
Select a display mode.
7
Double-check the settings you
have just configured.
If the execution icon does not appear,
double-click the MagicInfo icon on
the desktop. The icon will appear at
the bottom right of the screen.
43
Changing the Input source
Source
SOURCESource
Source
HDMI1DVIPC
– The displayed image may differ depending on the model.
Source allows you to select a variety of sources and change source device names.
You can display the screen of a source device connected to the product. Select a source from source list to display
the screen of the selected source.
The input source can also be changed by using the SOURCE button on the remote control.
The screen may not display correctly if an incorrect source is selected for the source device you want to convert
to.
Edit Name
SOURCESource TOOLSEdit NameENTER E
Sometimes the screen will not display properly unless the name of a source device is specified in Edit Name.
In addition, it is best to rename the source device in Edit Name to obtain optimal picture quality.
The list can include the following source devices. Source devices on the list differ depending on the selected
source.
VCR / DVD / Cable STB / HD STB / Satellite STB / AV Receiver / DVD Receiver / Game / Camcorder / DVD Combo
/ DHR / PC / DVI PC / DVI Devices
Available settings in the Picture menu depend on the current source and settings made in Edit Name.
When connecting a PC to the HDMI IN 1, HDMI IN 2 port, set Edit Name to PC. In other cases, set Edit Name to
AV devices.
When connecting a PC to the HDMI IN 1, HDMI IN 2 port with HDMI cable, you should set the product to PC
mode under Edit Name.
When connecting a PC to the HDMI IN 1, HDMI IN 2 port with HDMI to DVI cable, you should set the product to
DVI PC mode under Edit Name.
When connecting an AV devices to the HDMI IN 1, HDMI IN 2 port with HDMI to DVI cable, you should set the
product to DVI Devices mode under Edit Name.
DisplayPort MagicInfo SHDMI2
44
Using MDC
After you press the On button following the Off button, the product checks its status for about
a minute. To run a command, try it after a minute.
MDC Programme Installation/
Uninstallation
Installation
MDC installation can be affected by the graphics card, mother board and network
conditions.
1
Click the MDC Unified installation programme.
2
Select a language for installation. Next, click "OK".
3
When the "Welcome to the InstallShield Wizard for MDC_Unified" screen appears, click
"Next".
4
In the "License Agreement" window displayed, select "I accept the terms in the license
agreement" and click "Next".
5
In the displayed "Customer Information" window, fill out all the information fields and
click "Next".
6
In the displayed "Destination Folder" window, select the directory path you want to
install the programme in and click "Next".
If the directory path is not specified, the programme will be installed in the default
directory path.
7
In the displayed "Ready to Install the Program" window, check the directory path to
install the programme in and click "Install".
8
Installation progress will be displayed.
9
Click "Finish" in the displayed "InstallShield Wizard Complete" window.
Select "Launch MDC Unified" and click "Finish" to run the MDC programme immediately.
10
The MDC Unified shortcut icon will be created on the desktop after installation.
The MDC execution icon may not be displayed depending on the PC system or product
specifications.
Press F5 if the execution icon is not displayed.
Uninstallation
1
Select Settings > Control Panel on the Start menu and double-click Add/Delete Program.
2
Select MDC Unified from the list and click Change/Remove.
Multiple display control "MDC" is an application that allows you to easily control multiple display devices simultaneously using a PC.
For details on how to use the MDC programme, refer to Help after installing the programme. The MDC programme is available on the website.
Chapter 04
45
Connecting to MDC
Using MDC via RS-232C (serial data communications standards)
An RS-232C serial cable must be connected to the serial ports on the PC and monitor.
Monitor 1
Monitor 2
Computer
46
Using MDC via Ethernet
Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable.
Connection using a direct LAN cable
Multiple products can be connected using the RJ45 port on the product and the LAN ports on the HUB.
Monitor 1
Monitor 2
Computer
47
Connection using a cross LAN cable
Multiple products can be connected using the RS232C IN / OUT port on the product.
Monitor 1
Monitor 2
Computer
48
Home feature
Customise the layout of multiple displays that are connected to form a video wall.
In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays.
To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may not support the
MagicInfo function.
Video Wall
You can activate or deactivate Video Wall.
To organise a video wall, select On.
Off / On
Horizontal x Vertical
This feature automatically splits a videowall display based on a videowall matrix configuration.
Enter the videowall matrix.
The videowall display is split based on the configured matrix. The number of vertical or horizontal display devices
can be set within the range 1 and 15.
A videowall display can be split into a maximum of 225 screens.
The Horizontal x Vertical option is only enabled when Video Wall is set to On.
Video Wall
HOME Video WallENTER E
Video Wall
– The displayed image may differ depending on the model.
This feature is provided in SupportGo to Home.
Accessible using the HOME button on the remote control.
Chapter 05
49
Screen Position
To rearrange split screens, adjust the number for each product in the matrix using the Screen Position feature.
Selecting Screen Position will display the videowall matrix with the numbers assigned to the products that form
the videowall.
To change the order of a display device, change the device number and press the E button.
A maximum of 225 displays can be arranged in Screen Position.
The Screen Position option is only enabled when Video Wall is set to On.
To use the function, make sure Horizontal x Vertical is configured.
Format
Select how to display images on the videowall display.
Full: Display images in full screen.
Natural: Display images in the original aspect ratio.
The Format option is only enabled when Video Wall is set to On.
When using Video Wall mode, a resolution of 1280x720P, 1920x1080P or 3840x2160P is recommended.
50
Picture Mode
HOME Picture ModeENTER E
Picture Mode
– The displayed image may differ depending on the model.
Select a picture mode (Picture Mode) suitable for the environment where the product will be used.
Shop & Mall
Suitable for shopping malls.
– Select either Video/Image or Text depending on the picture mode.
Office & School
Suitable for offices and schools.
– Select either Video/Image or Text depending on the picture mode.
Terminal & Station
Suitable for bus terminals and train stations.
– Select either Video/Image or Text depending on the picture mode.
Video Wall
Suitable for environments where videowall display are used.
– Select either Video/Image or Text depending on the picture mode.
Calibration
In this mode, the brightness, colour, gamma and uniformity settings customised using the colour calibration
programme Color Expert are applied.
– To use factory picture settings such as gamma, uniformity and white balance, set Picture Mode to
Calibration.
– To additionally calibrate the picture, use Color Expert. You can adjust the picture quality settings (brightness,
colour, gamma, uniformity) according to your preferences.
– To download the Color Expert programme, visit www.samsung.com/displaysolutions.
51
You must set the clock before you can use Clock Set.
On Timer
Set On Timer so that your product turns on automatically at a time and on a day of your choosing.
The power is turned on with the specified volume or input source.
On Timer: Set the on timer by making a selection from one of the seven options. Ensure you set the current time
first.
(On Timer 1 ~ On Timer 7)
Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual.
If you select Manual, you can choose the days you want On Timer to turn on your product.
– The check mark indicates days you’ve selected.
Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use
the left and right arrow buttons to change entry fields.
Volume: Set the desired volume level. Use the left and right arrow buttons to change the volume level.
Source: Select the input source of your choice.
Off Timer
Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 ~ Off Timer 7)
Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual.
If you select Manual, you can choose the days you want Off Timer to turn off your product.
– The check mark indicates days you’ve selected.
Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use
the left and right arrow buttons to change entry fields.
On/Off Timer
HOME On/Off TimerENTER E
On/Off Timer
– The displayed image may differ depending on the model.
52
Holiday Management
Timer will be disabled during a period specified as a holiday.
Add Holiday: Specify the period you want to add as a holiday.
Select the start and end dates of the holiday you want to add using the u/d buttons, and click the Save
button.
The period will be added to the list of holidays.
– Start: Set the start date of the holiday.
– End: Set the end date of the holiday.
Edit: Select a holiday item and then change the date.
Delete: Delete selected items from the list of holidays.
Set Applied Timer: Set the On Timer and Off Timer to not activate on public holidays.
– Press E to select the On Timer and Off Timer settings you do not want to activate.
– The selected On Timer and Off Timer will not activate.
53
Network Settings
HOME Network SettingsENTER E
Network Settings
– The displayed image may differ depending on the model.
View the network settings.
***. ***. ***. ***
***. ***. ***. ***
***. ***. ***. ***
Network Settings
IP Setting
IP Address
Subnet Mask
Gateway
Save Close
Enter manually
IP Setting: Obtain automatically, Enter manually
IP Address: Manually enter the IP Address if IP Setting is set to Enter manually.
Subnet Mask: Manually enter the Subnet Mask if IP Setting is set to Enter manually.
Gateway: Manually enter the Gateway if IP Setting is set to Enter manually.
54
MagicInfo Player I
HOME MagicInfo Player IENTER E
MagicInfo Player I
– The displayed image may differ depending on the model.
Change source to MagicInfo Player I.
MagicInfo Player I publishes and plays a variety of content, including created content and multimedia content
(images, videos and audio content), from the server or a connected device.
55
ID Settings
HOME ID SettingsENTER E
ID Settings
– The displayed image may differ depending on the model.
Assign an ID to a set.
Press u/d to select a number, and press E.
ID Settings
Enter the ID number of the product connected to the input cable for input signal reception. (Range: 0~224)
Enter the number you want using the number buttons on the remote control.
Device ID Auto Set
Assign ID number automatically for all connected products.
PC Connection Cable
Select a method to connect to MDC to receive the MDC signal.
RS232C cable
Communicate with MDC via the RS232C-stereo cable.
RJ45(LAN) cable
Communicate with MDC via the RJ45 cable.
56
More settings
HOME More settingsENTER E
More settings
– The displayed image may differ depending on the model.
The picture settings menu appears.
57
Screen Adjustment
Configure the Picture settings (Backlight, Color Tone, etc.).
The layout of the Picture menu options may vary depending on the product.
?
Picture
OnScreen Display
System
Sound
Support
Picture Mode
Backlight
Brightness
Contrast
Sharpness
Color
Tint (G/R)
50
50
50
100
50
50
Picture
– The displayed image may differ depending on the model.
Chapter 06
Picture Mode
MENU mPicturePicture ModeENTER E
Select a picture mode (Picture Mode) suitable for the environment where the product will be used.
Shop & Mall
Suitable for shopping malls.
– Select either Video/Image or Text depending on the picture mode.
Office & School
Suitable for offices and schools.
– Select either Video/Image or Text depending on the picture mode.
Terminal & Station
Suitable for bus terminals and train stations.
– Select either Video/Image or Text depending on the picture mode.
Video Wall
Suitable for environments where videowall display are used.
– Select either Video/Image or Text depending on the picture mode.
Calibration
In this mode, the brightness, colour, gamma and uniformity settings customised using the colour
calibration programme Color Expert are applied.
– To use factory picture settings such as gamma, uniformity and white balance, set Picture Mode to
Calibration.
– To additionally calibrate the picture, use Color Expert. You can adjust the picture quality settings
(brightness, colour, gamma, uniformity) according to your preferences.
– To download the Color Expert programme, visit www.samsung.com/displaysolutions.
58
Backlight / Brightness / Contrast /
Sharpness / Color / Tint (G/R)
MENU mPictureENTER E
Your product has several options for adjusting picture quality.
Picture Mode Picture Mode
settings
Adjustable options
Shop & Mall, Office & School,
Terminal & Station, Video Wall
Video/Image Backlight / Brightness / Contrast /
Sharpness / Color / Tint (G/R)
Text Backlight / Brightness / Contrast /
Sharpness
Calibration Backlight
When you make changes to Backlight, Brightness, Contrast, Sharpness, Color or Tint (G/R),
the OSD will be adjusted accordingly.
You can adjust and store settings for each external device you have connected to an input
on the product.
Lowering picture brightness reduces power consumption.
Color Temperature
MENU mPictureColor TemperatureENTER E
Adjust the colour temperature. (Range: 2800K–16000K)
If Picture Mode is set to Calibration, Color Temperature is disabled.
White Balance
MENU mPictureWhite BalanceENTER E
Adjust the colour temperature for a more natural picture.
R-Gain / G-Gain / B-Gain: Adjust each colour’s (red, green, blue) brightness.
Reset: Suitable for environments where videowall display are used.
Gamma
MENU mPictureGammaENTER E
Adjust the primary colour intensity.
If Picture Mode is set to Calibration, Gamma is disabled.
Calibrated Value
MENU mPictureCalibrated ValueENTER E
Select whether to apply the brightness, colour, gamma and uniformity settings customised
using the colour calibration programme Color Expert to the Information and Advertisement
modes.
Don't Apply / Apply
To download the Color Expert programme, visit www.samsung.com/displaysolutions.
If Picture Mode is set to Calibration, Calibrated Value is disabled.
59
Picture Options
MENU mPicturePicture OptionsENTER E
Picture Mode Picture Mode
settings
Adjustable options
Shop & Mall, Office & School,
Terminal & Station, Video Wall
Video/Image Color Tone / HDMI Black Level /
Dynamic Backlight / UHD COLOR
Text Color Tone / HDMI Black Level /
Dynamic Backlight / UHD COLOR
Calibration Dynamic Backlight / UHD COLOR
Color Tone
If Picture Mode is set to Text.
Off / Cool / Standard / Warm
If Picture Mode is set to Video/Image.
Off / Cool / Standard / Warm1 / Warm2
If Picture Mode is set to Calibration, Color Tone is disabled.
Settings can be adjusted and stored for each external device connected to an input on the
product.
HDMI Black Level
Selects the black level on the screen to adjust the screen depth.
Low / Normal
This option is not available if the input source is set to PC.
Dynamic Backlight
Automatically adjust the backlight to provide the best possible screen contrast under the
current conditions.
Off / On
The Dynamic Backlight is not available when the input source is set to PC while Video Wall
is On.
UHD COLOR
HDMI1 : Off / On
HDMI2 : Off / On
DisplayPort : Off / On
To enable a UHD input source, set UHD COLOR to On.
If monitors are connected through Loopout when a UHD resolution is in use, set UHD
COLOR to On on all monitors.
A maximum of 25 monitors can be connected through Loopout when using UHD resolution.
To use UHD COLOR mode over an HDMI cable, using an HDMI cable that is compatible with
HDMI 2.0 is recommended. Make sure that the cable is shorter than 2m.
Switching UHD COLOR between On and Off takes some time.
If the HDMI/DP connector with UHD COLOR enabled is connected to a device that does not
support UHD content, the device may not operate properly. Connect a device that supports
UHD content.
60
Picture Size
MENU mPicturePicture SizeENTER E
choose size and aspect ratio picture displayed on screen.
Picture Size
Different screen adjustment options are displayed depending on the current input source.
Available Picture Size options can vary depending on whether the Picture Mode is Video/
Image or Text.
16:9: Sets the picture to 16:9 wide mode.
Zoom1: Use for moderate magnification. Cuts off the top and sides.
Zoom2: Use for a stronger magnification.
Smart View 1: Reduces the 16:9 picture by 50%.
Smart View 1 is enabled only in HDMI1, HDMI2 mode.
Smart View 2: Reduce the top and bottom margins of the 16:9 screen by 25%.
Smart View 2 is enabled only in HDMI1, HDMI2 mode.
Wide: Enlarges the aspect ratio of the picture to fit the entire screen.
4:3: Sets the picture to basic (4:3) mode.
Do not set your product to 4:3 format for a long time.
The borders displayed on the left and right, or top and bottom of the screen may cause
image retention (screen burn) which is not covered by the warranty.
Screen Fit: Displays the full image without any cut-off when HDMI1, HDMI2 (720p / 1080i
/ 1080p) signals are inputted.
Custom: Changes the resolution to suit the user's preferences.
Original: Display images in the original picture quality.
Available ports may differ depending on the model.
Zoom/Position
Adjust the screen size and position.
This option can be configured if the input source supports 1080i or 1080p and the Picture Size
is Custom.
This option is not supported when a PC is connected.
From the Zoom/Position screen, follow the steps below.
1
Press the d button to select Zoom/Position. Press the E button.
2
Select the Zoom or Position. Press the E button.
3
Press the u/d/l/r button to move the picture.
4
Press the E button.
If you want to reset the picture to its original position, select Reset in the Zoom/Position
screen. The picture will be set to its default position.
Resolution
If the picture is not normal even when the resolution of the graphics card is one of the
following, you can optimise the picture quality by selecting the same resolution for the
product as the PC using this menu.
Available resolutions: Off / 1024 x 768 / 1280 x 768 / 1360 x 768 / 1366 x 768
61
Auto Adjustment
MENU mPictureAuto AdjustmentENTER E
Available in PC mode only.
Adjust frequency values/positions and fine tune the settings automatically.
PC Screen Adjustment
MENU mPicturePC Screen AdjustmentENTER E
Available in PC mode only.
Coarse / Fine
Removes or reduces picture noise.
If the noise is not removed by Fine-tuning alone, use the Coarse function to adjust the
frequency as best as possible (Coarse) and Fine-tune again. After the noise has been
reduced, re-adjust the picture so that it is aligned with the Centre of screen.
Position
To adjust the PC’s screen position if it is not centred or does not fit the product screen.
the Horizontal Position.
Image Reset
Resets the image to the default settings.
Picture Off
MENU mPicturePicture OffENTER E
Selecting Picture Off switches off the screen. The volume is not disabled.
To switch the screen on, press any button other than the volume button.
Reset Picture
MENU mPictureReset PictureENTER E
Resets your current picture mode to its default settings.
62
OnScreen Display
?
Picture
OnScreen Display
System
Sound
Support
Display Orientation
Screen Protection
Message Display
Menu Language
Reset OnScreen Display
English
OnScreen Display
– The displayed image may differ depending on the model.
Display Orientation
MENU m OnScreen DisplayDisplay OrientationENTER E
Onscreen Menu Orientation
Set the menu screen orientation.
Landscape: Display the menu in landscape mode (default).
Portrait: Display the menu in portrait mode on the right side of the product screen.
Source Content Orientation
Set the orientation of content from external devices connected to the product.
Landscape: Display the screen in landscape mode (default).
Portrait: Display the screen in portrait mode.
Portrait orientation mode is not supported when a UHD resolution is in use.
Aspect Ratio
Set the rotated screen to be either full screen or original.
Full Screen: Display the rotated screen in full screen.
Original: Display the rotated screen in the original aspect ratio.
Available only when Source Content Orientation is set to Portrait.
Chapter 07
63
Screen Protection
MENU m OnScreen DisplayScreen ProtectionENTER E
To reduce the possibility of screen burn, this unit is equipped with Pixel Shift screen burn
prevention technology.
Pixel Shift moves the picture slightly on the screen.
The Pixel Shift time setting allows you to programme the time between movements of the
picture in minutes.
Pixel Shift
Minimize image retention by finely moving pixels horizontally or vertically.
Pixel Shift (Off / On)
Horizontal, Vertical and Time are enabled only when Pixel Shift is set to On.
Horizontal: Sets how many pixels the screen moves horizontally.
Vertical: Sets how many pixels the screen moves vertically.
Time: Set the time interval for performing the horizontal or vertical movement,
respectively.
Available Pixel Shift Settings and Optimum Settings.
Available Settings Optimum Settings
Horizontal (pixels) 0 ~ 4 4
Vertical (pixels) 0 ~ 4 4
Time (minute) 1 min. ~ 4 min. 4 min.
The Pixel Shift value may differ depending on the model.
Displaying a still image or a 4:3 output for an extended period of time may cause image
retention. This is not a defect in the product.
Timer
You can set the timer for Screen Protection.
The Screen Protection feature stops automatically after a specified period of time.
Timer (Off / Repeat / Interval)
– Off
– Repeat: Display the anti-burn in pattern at a specified interval.
– Interval: Display the anti-burn in pattern for a specified period of time (from the
starting to finishing time).
When Clock Set is configured, Interval will be enabled.
Period, Start Time and End Time are enabled only when Timer is set to Repeat or
Interval.
Period: Specify the time interval to activate the Screen Protection function.
The option is enabled when Repeat is selected for Timer.
Start Time: Set the start time to activate the screen protection function.
The option is enabled when Interval is selected for Timer.
End Time: Set the end time to deactivate the screen protection function.
The option is enabled when Interval is selected for Timer.
Immediate Display
Select the screen saver you want to display immediately.
Off / Fading Screen
Side Gray
protect the screen.
Off / Light / Dark
64
Message Display
MENU m OnScreen DisplayMessage DisplayENTERE
Source Info
Select whether to display the source OSD when the input source changes.
Off / On
No Signal Message
Select whether to display the no-signal OSD when no signal is detected.
Off / On
MDC Message
Select whether to display the MDC OSD when the product is controlled by the MDC.
Off / On
Menu Language
MENU mOnScreen DisplayMenu LanguageENTER E
Set the menu language.
A change to the language setting will only be applied to the onscreen menu display. It will
not be applied to other functions on your PC.
Reset OnScreen Display
MENU mOnScreen DisplayReset OnScreen DisplayENTER E
This option returns the current settings under OnScreen Display to the default factory
settings.
65
System
?
Picture
OnScreen Display
System
Sound
Support
Setup
Time
MagicInfo I Source
Auto Source Switching
Power Control
Eco Solution
Temperature Control
System
– The displayed image may differ depending on the model.
Setup
MENU mSystem SetupENTER E
Change the initial settings that were configured when you first used the product.
Press the button.
1
Language
Select your language to start the on screen setup.
2
Picture Mode
If you set Picture Mode to Calibration, the video wall automatically has screen uniformity. Set the mode
to Calibration.
– Yes / No
3
Display Orientation
Configure the menu page orientation.
– Landscape / Portrait
4
Network Settings
Set the IP settings, and then select Next.
5
Clock Set
Set the current date and time, and then select Next.
6
Complete
Congratulations! Setup is complete and you're ready to get started.
Chapter 08
66
Time
MENU mSystem TimeENTER E
You can configure Clock Set or Sleep Timer. Configure various time-related settings.
Press the INFO button if you want to view the current time.
Clock Set
Select Clock Set. Select Date or Time, and then press E.
Use the number buttons to enter numbers or press the up and down arrow buttons. Use the
left and right arrow buttons to move from one entry field to the next. Press E when done.
You can set the Date and Time directly by pressing the number buttons on the remote
control.
DST
Switches the DST (Daylight Saving Time) function on or off.
Off / On
Start Date: Set the start date of Daylight Saving Time.
End Date: Set the end date of Daylight Saving Time.
Time Offset: Select the correct time offset your timezone.
Sleep Timer
Automatically shuts off the product after a preset period of time.
(Off / 30 min. / 60 min. / 90 min. / 120 min. / 150 min. / 180 min.)
Use the up and down arrows to select a period of time, and then press E. To cancel Sleep
Timer, select Off.
Power On Delay
When connecting multiple products, adjust the power-on time for each product to prevent
power overload (within the range 0–50 seconds).
MagicInfo I Source
MENU mSystem MagicInfo I SourceENTER E
The MagicInfo I Source feature is available if a network box (sold separately) is connected.
Pressing MagicInfo Player I on the remote control displays content connected to the network
box (sold separately).
DVI / DisplayPort
67
Auto Source Switching
MENU mSystem Auto Source SwitchingENTER E
Turning on the display with Auto Source Switching On, and the previous video source selection
is not active, the display will automatically search the different video input sources for active
video.
Auto Source Switching
When the Auto Source Switching is On, the display video source will automatically be searched
for active video.
The Primary Source selection will be activated, if the current video source is not recognised.
Secondary Source selection will become active, if no primary video source is available.
If both the primary and secondary input sources are not recognised, the display will perform
two searches for an active source, each search checking the primary and then secondary
source. If both searches fail, the display will return to the first video source and display a
message indicating that there is no signal.
When the Primary Source selection is set to All, the display will search all the video source
inputs twice in sequence looking for an active video source, returning back to the first video
source in the sequence if no video is found.
Primary Source Recovery
Select whether to restore the selected primary input source when a primary input source is
connected.
The Primary Source Recovery function is disabled if Primary Source is set to All.
Primary Source
Specify Primary Source for the automatic input source.
Secondary Source
Specify Secondary Source for the automatic input source.
Power Control
MENU mSystem Power ControlENTER E
Auto Power On
This feature automatically turns on the product as soon as it is plugged in. Pressing the power
button is not needed.
Off / On
PC Module Power
The PC module can be turned on/off separately from the LFD.
Synced Power-On
To turn off the LFD without turning off the PC module, select Off.
Off / On
Synced Power-Off
To turn on the PC module without turning on the LFD, select Off.
Off / On
68
Standby Control
You can set the screen standby mode to be applied when an input signal is received.
Auto
Power-saving mode will activate if no input signals are detected even though a source
device is connected to the display.
The message No Signal will appear if no source device is connected.
Off
The message No Signal will appear if no input signals are detected.
If No Signal is displayed although a source device is connected, check the cable
connection.
If No Signal Message is set to Off, the No Signal message does not appear.
If this is the case, set No Signal Message to On.
On
Power-saving mode will activate if no input signals are detected.
Network Standby
This feature keeps the network power on when the product turns off.
Off / On
Power Button
The power button can be set to either turn on the power or turn on/off the power.
Power On Only: Set the power button to turn on the power.
Power On/Off: Set the power button to turn on/off the power.
Eco Solution
MENU mSystem Eco SolutionENTER E
Energy Saving
Reduce the power consumption by adjusting the screen brightness.
Off / Low / Medium / High
Eco Sensor
To enhance your power savings, the picture settings will automatically adapt to the light in the
room.
Off / On
Adjusting the Backlight setting under Picture while Eco Sensor is on will disable the Off.
If the screen contrast is not sufficient, set the Eco Sensor to Off. If the Eco Sensor is Off, it
may not comply with energy standards.
Min. Backlight
When Eco Sensor is On, you can manually adjust the minimum screen brightness. Min.
Backlight is the darkest backlight mode. Make sure the Min. Backlight setting is lower than
the Backlight setting.
If Eco Sensor is On, the display brightness may change (become slightly darker or brighter)
depending on the surrounding light intensity.
69
Screen Lamp Schedule
The panel brightness is adjusted according to the Screen Lamp Schedule. A value closer to 100
makes the panel brighter.
This option is enabled when Clock Set is configured.
Off / On
No Signal Power Off
Save power by turning the device off when no signal is received from any source.
Off / 15 min. / 30 min. / 60 min.
Disabled when an attached PC is in power saving mode.
The product will automatically power off at a specified time. The time can be changed as
required.
Auto Power Off
The product will automatically turn off if you don’t press a button on the remote or touch a
button on product front panel within select hours to prevent overheating.
Off / 4 hours / 6 hours / 8 hours
Temperature Control
MENU mSystem Temperature ControlENTER E
This function detects the internal temperature of the product. You can specify the temperature
range that is acceptable.
Recommended temperature for Temperature Control
The screen will become darker if the current temperature exceeds the specified
temperature limit. If the temperature continues to rise, the product will power off to
prevent overheating.
Change PIN
MENU mSystem Change PINENTER E
The Change PIN screen will appear.
Choose any 4 digits for your PIN and enter it in Enter a new PIN.. Reenter the same 4 digits in
Enter the PIN again..
When the Confirm screen disappears, press the Close button. The product has memorised your
new PIN.
Default password: 0 - 0 - 0 - 0
Change the PIN to keep your device secure.
70
General
MENU m SystemGeneralENTER E
Security
Enter your 4 digit PIN number. The default PIN number is “0-0-0-0".
If you want to change the PIN number, use the Enter PIN function.
Change the PIN to keep your device secure.
Safety Lock
It sets safe lock function.
Off / On
All the menus and buttons of the product and remote control, except for the LOCK button on
the remote control, will be locked by the Safety Lock function.
To unlock the menus and buttons, press the LOCK button and then enter the password (default
password: 0 - 0 - 0 - 0).
Button Lock
This menu can be used to lock the buttons on the product.
Only the remote control can control the product if Button Lock is set to On.
Off / On
HDMI Hot Plug
This feature is used to activate the time delay to turn on a DVI/HDMI source device.
Off / On
Reset System
MENU mSystemReset SystemENTER E
This option returns the current settings under system to the default factory settings.
71
Sound Adjustment
Configure the sound (Sound) settings for the product.
?
Picture
OnScreen Display
System
Sound
Support
HDMI Sound
Sound on Video Call
Reset Sound
AV(HDMI)
Current Source
Sound
– The displayed image may differ depending on the model.
HDMI Sound
MENU mSoundHDMI SoundENTER E
Select whether to hear from AV(HDMI) or PC(DVI).
AV(HDMI) / PC(DVI)
Sound on Video Call
MENU mSoundSound on Video CallENTER E
Select sound output to listen to during a video call.
Current Source / Video Call
Reset Sound
MENU mSoundReset SoundENTER E
The displayed image may differ depending on the model. Reset all sound settings to the factory defaults.
Chapter 09
72
Support
?
Picture
OnScreen Display
System
Sound
Support
Software Update
Contact Samsung
Go to Home
Reset All
Support
– The displayed image may differ depending on the model.
Chapter 10
Software Update
MENU mSupportSoftware UpdateENTER E
The Software Update menu lets you upgrade your product software to the latest version.
Be careful not to turn off the power until the upgrade is complete. The product will turn off and on
automatically after completing the software upgrade.
When you upgrade software, all video and audio settings you have made will return to their default
settings. We advise you to write down your settings so that you can easily reset them after the upgrade.
Contact Samsung
MENU mSupportContact SamsungENTER E
View this information when your product does not work properly or when you want to upgrade the software.
You can find information regarding our call centres and how to download products and software.
Contact Samsung and find the product Model Code and Software Version.
73
Go to Home
Accessible using the HOME button on the remote control.
MENU mSupport Go to HomeENTER E
Refer to the "Home feature" chapter for details on sub-menu items.
Go to Home to play a variety of content from a memory device or a connected network.
Video Wall
Customise the layout of multiple displays that are connected to form a video wall.
In addition, display part of a whole picture or repeat the same picture on each of the connected
multiple displays.
To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may
not support the MagicInfo function.
Picture Mode
Select a picture mode (Picture Mode) suitable for the environment where the product will be
used.
On/Off Timer
You must set the clock before you can use On/Off Timer.
Set On Timer so that your product turns on automatically at a time and on a day of your
choosing.
The power is turned on with the specified volume or input source.
Network Settings
View the network settings.
MagicInfo Player I
Change source to MagicInfo Player I.
MagicInfo Player I publishes and plays a variety of content, including created content and
multimedia content (images, videos and audio content), from the server or a connected device.
ID Settings
Assign an ID to a set.
Press u/d to select a number, and press E.
More settings
The picture settings menu appears.
Reset All
MENU mSupport Reset AllENTER E
This option returns all the current settings for a display to the default factory settings.
74
Troubleshooting Guide
Requirements Before Contacting Samsung Customer Service Centre
Before calling Samsung Customer
Service Centre, test your product
as follows. If the problem persists,
contact Samsung Customer Service
Centre.
Testing the Product
Check if your product is operating normally by using the product test function.
If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.
1
Power off both the PC and product.
2
Disconnect all the cables from the product.
3
Power on the product.
4
If No Signal is displayed, the product is operating normally.
Checking the Resolution and Frequency
Not Optimum Mode will briefly be displayed if a mode that exceeds a supported resolution is selected
(refer to Supported Resolutions).
If the screen remains blank, check the
PC system, video controller and cable.
Chapter 11
75
Check the followings.
Installation issue (PC mode)
The screen keeps switching on and off.
Check the cable connection between the product and PC, and ensure the connection is
secure.
Blank spaces are found on all four sides of the screen when
an HDMI or HDMI-DVI cable is connected to the product
and PC.
The blank spaces found on the screen have nothing to do with the product.
Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem,
adjust the screen size in the HDMI or DVI settings for the graphics card.
If the graphics card settings menu does not have an option to adjust the screen size, update
the graphics card driver to the latest version.
(Please contact the graphics card or computer manufacturer for further details about how to
adjust the screen settings.)
PC is shown in Source when a PC is not connected.
PC is always shown in Source irrespective of whether or not a PC is connected.
Screen issue
The power LED is off. The screen will not switch on.
Make sure that the power cord is connected.
No Signal is displayed on the screen.
Check that the product is connected correctly with a cable.
Check that the device connected to the product is powered on.
Not Optimum Mode is displayed.
This message is displayed when a signal from the graphics card exceeds the product's
maximum resolution and frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and frequency
according to the product specifications.
The images on the screen look distorted.
Check the cable connection to the product.
76
Screen issue
The screen is not clear. The screen is blurry.
Adjust Coarse and Fine.
Remove any accessories (video extension cable, etc) and try again.
Set the resolution and frequency to the recommended level.
The screen appears unstable and shaky.
Check that the resolution and frequency of the PC and graphics card are set within a range
compatible with the product. Then, change the screen settings if required by referring to the
Additional Information on the product menu and the Standard Signal Mode Table.
There are shadows or ghost images left on the screen.
The screen is too bright. The screen is too dark.
Adjust Brightness and Contrast.
White does not really look white.
Go to Picture and adjust the White Balance settings.
There is no image on the screen and the power LED blinks
every 0.5 to 1 second.
The product is in power-saving mode.
Press any key on the keyboard or move the mouse to return to the previous screen.
The product will turn off automatically.
Go to System and make sure Sleep Timer is set to Off.
If a PC is connected to the product, check the power status of the PC.
Make sure the power cable is connected properly to the product and power outlet.
If the signal from a connected device is not detected, the product automatically turns off after
10 to 15 minutes.
Picture quality of the product is different from the dealer
shop where it was purchased.
Use an HDMI cable to obtain high-definition (HD) picture quality.
77
Screen issue
The screen display does not look normal.
Encoded video content may cause the display to appear corrupted in scenes featuring fast
moving objects such as in a sports event or action video.
Low signal level or low picture quality may cause the display to appear corrupted. This does
not mean the product is defective.
A cell phone within a distance of one-meter radius may cause static on analogue and digital
products.
The brightness and colour do not look normal.
Go to Picture and adjust the screen settings such as Picture Mode, Color, Brightness and
Sharpness.
Go to System and adjust the Energy Saving settings.
Reset the screen settings to the default settings.
Broken lines are displayed on the edges of the screen.
If Picture Size is set to Screen Fit, change the setting to 16:9.
Lines (red, green or blue) are displayed on the screen.
These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor.
Contact a Samsung Service Centre to resolve the issue.
The display looks unstable and then freezes.
The screen may freeze when a resolution other than the recommended resolution is used or
if the signal is not stable. To resolve the issue, change the PC resolution to the recommended
resolution.
78
Screen issue
The screen cannot be displayed in full screen.
A video with an aspect ratio different from the product can cause black bars at the top and
bottom of the screen.
Change the screen size setting to full screen on the product or source device.
Sound issue
There is no sound.
Check the connection of the audio cable or adjust the volume.
Check the volume.
The volume is too low.
Adjust the volume.
If the volume is still low after turning it up to the maximum level, adjust the volume on your
PC sound card or software programme.
Video is available but there is no sound.
If an HDMI cable is connected, check the audio output settings on the PC.
If a source device is used
Make sure the audio cable is properly connected to the audio input port on the product.
Check the audio output settings for the source device.
(For example, if an HDMI cable is connected to the monitor, the audio setting for the
cable box may need to be changed to HDMI.)
If a DVI-HDMI cable is used, a separate audio cable is required.
If the product has a headphone port, make sure nothing is connected to it.
Reconnect the power cable to the device and then reboot the device.
79
Sound issue
There is static coming from the speakers.
Check the cable connection. Make sure a video cable is not connected to an audio input port.
Check the signal strength after connecting a cable.
Low signal level can cause corrupted sound.
There is audible sound when the volume is muted.
Adjust the volume for the external speakers.
Audio settings for main speakers are separate from the internal speakers on the product.
Changing or muting the volume on the product does not affect an external amplifier(decoder).
Remote control issue
The remote control does not work.
Make sure that the batteries are correctly in place (+/-).
Check if the batteries are flat.
Check for power failure.
Make sure that the power cord is connected.
Check for any special lighting or neon signs switched on in the vicinity.
Source device issue
A beeping sound is heard when my PC is booting.
If a beeping sound is heard when your PC is booting, have your PC serviced.
80
Other issue
The product smells like plastic.
The plastic smell is normal and disappears over time.
The monitor appears tilted.
Remove and then attach the stand again to the product.
Audio or video cuts out intermittently.
Check the cable connection and connect it again if required.
Using a very hard or thick cable may corrupt audio and video files.
Make sure cables are flexible enough to ensure durability. When mounting the product onto a
wall, it is recommended to use right-angle cables.
Small particles are found on the edges of the product.
The particles are part of the product design. The product is not defective.
When I try to change the PC resolution, a message "Mode
not Supported" appears.
The message "Mode not Supported" appears if the input source resolution exceeds the
maximum resolution of the display.
To resolve the issue, change the PC resolution to a resolution supported on the display.
There is no sound from the speakers in HDMI mode when a
DVI-HDMI cable is connected.
DVI cables do not transmit sound data.
Make sure to connect the audio cable to the correct input jack to enable audio.
HDMI Black Level is not functioning properly on an HDMI
device with YCbCr output.
This function is available only when a source device, such as a DVD player and STB, is
connected to the product via an HDMI (RGB signal) cable.
There is no sound in HDMI mode.
Displayed picture colours may not look normal. Video or sound may not be available. This can
occur if a source device that only supports an older version of the HDMI standard is connected
to the product.
If these issues occur, connect an audio cable along with the HDMI cable.
Some PC graphics cards may not automatically recognise HDMI signals that do not include
sound. In this case, manually select a sound input.
Sound input Screen mode
PC Auto PC settings
DVI PC Audio In (Stereo ports) PC settings
81
Other issue
HDMI-CEC does not work.
This product does not support the HDMI-CEC feature.
To use several external devices compatible with the HDMI-CEC feature that are connected
to the HDMI1 and HDMI2 ports on the product, turn off the HDMI-CEC features on all the
external devices. External devices include Blu-ray and DVD players.
Operating an external device when its HDMI-CEC feature is enabled may automatically stop
other external devices.
To change HDMI-CEC settings, refer to the device user guide or contact the device
manufacturer for assistance.
The IR sensor is not functioning.
Make sure the sensor light turns on when a button is pressed on the remote control.
If the sensor light does not turn on, turn the power switch off and then on again on the
back of the product.
(The power LED lights up red when the screen is switched off.)
If the sensor light still does not turn on after the power switch is turned off and then on
again, an internal jack may be disconnected.
Contact your nearest service centre to have the product serviced.
If the sensor light that is on does not flash red when a button is pressed on the remote
control, the IR sensor may be defective.
Contact your nearest service centre to have the product serviced.
This function is available only when a source device, such as a DVD player and STB, is
connected to the product via an HDMI (RGB signal) cable.
When booting the PC with the input source set to
DisplayPort the BIOS and booting screens do not appear.
Boot the PC when the set is turned on or when the input source is not DisplayPort.
82
Q & A
Question Answer
How can I change the frequency?
Set the frequency on your graphics card.
Windows 7: Go to Control PanelAppearance and PersonalizationDisplayAdjust
resolutionAdvanced SettingsMonitor and adjust the frequency in Monitor Settings.
Windows 8: Go to SettingsControl PanelAppearance and PersonalizationDisplay
Adjust resolutionAdvanced SettingsMonitor and adjust the frequency in Monitor
Settings.
Windows 10: Go to Settings System Display Advanced display settings Display
adapter properties Monitor, and adjust Screen refresh rate under Monitor settings.
How can I change the resolution?
Windows 7: Go to Control PanelAppearance and PersonalizationDisplayAdjust
Resolution and adjust the resolution.
Windows 8: Go to SettingsControl PanelAppearance and PersonalizationDisplay
Adjust Resolution and adjust the resolution.
Windows 10: Go to SettingsSystemDisplayAdvanced display settings, and adjust
the resolution.
How do I set powersaving mode?
Windows 7: Set power-saving mode in Control PanelAppearance and Personalization
PersonalizeScreen Saver Settings or BIOS SETUP on the PC.
Windows 8: Set power-saving mode in SettingsControl PanelAppearance and
PersonalizationPersonalizeScreen Saver Settings or BIOS SETUP on the PC.
Windows 10: Set power-saving mode in Settings Personalization Lock screen
Screen timeout settings Power & sleep or BIOS SETUP on the PC.
– Refer to the user manual for your
PC or graphics card for further
instructions on adjustment.
83
Specications
-
Size
-
Display area
H
V
General
Model Name UH46N-E / UM46N-E UH55F-E / UM55H-E
Panel Size
46 CLASS (45.9 inches / 116.8 cm) 55 CLASS (54.6 inches / 138.7 cm)
Display area
1018.08 mm (H) x 572.67 mm (V) 1209.6 mm (H) x 680.4 mm (V)
Power Supply
AC100-240V~ 50/60Hz
Refer to the label at the back of the product as the standard voltage can vary in different countries.
Environmental
considerations
Operating
Humidity : 10 % - 80 %, non-condensing
Storage
Humidity : 5 % - 95 %, non-condensing
Plug-and-Play
This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the monitor and PC system
optimises the monitor settings. Monitor installation takes place automatically. However, you can customise the installation settings if desired.
Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may appear brighter or darker on the panel. This does
not affect product performance.
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate
measures.
For detailed device specifications, visit the Samsung Electronics website.
Chapter 12
84
Preset Timing Modes
This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a
resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution
specified for your product.
Check the frequency when you exchange a CDT product (connected to a PC) for an LCD product. If the LCD product does not support 85 Hz, change the
vertical frequency to 60 Hz using the CDT product before you exchange it with the LCD product.
Synchronization Horizontal Frequency
30 - 81 kHz, 30 - 134 kHz (DisplayPort), 30 - 90 kHz (HDMI)
Vertical Frequency
48 - 75 Hz, 56 - 75 Hz (DisplayPort), 24 - 75 Hz (HDMI)
Resolution Optimum resolution
1920 x 1080 @ 60 Hz
Maximum resolution
1920 x 1080 @ 60 Hz, 3840 x 2160 @ 60 Hz (HDMI1, HDMI2, DP)
Maximum Pixel Clock
148.5 MHz (Analogue, Digital), 594 MHz (Displayport, HDMI)
The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC. If the signal
transmitted from the PC does not belong to the standard signal modes, the screen may be blank with the power LED on. In such a case, change the settings
according to the following table by referring to the graphics card user manual.
– Horizontal Frequency
The time required to scan a single
line from the left to the right side of
the screen is called a horizontal cycle.
The reciprocal number of a horizontal
cycle is called horizontal frequency.
Horizontal frequency is measured in
kHz.
– Vertical Frequency
The product displays a single image
multiple times per second (like a
the viewer sees. The rate of a single
image being displayed repeatedly per
second is called vertical frequency
or refresh rate. Vertical frequency is
measured in Hz.
85
Resolution Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
IBM, 720 x 400 31.469 70.087 28.322 -/+
VESA/IBM, 640 x 480 31.469 59.940 25.175 -/-
MAC, 640 x 480 35.000 66.667 30.240 -/-
MAC, 832 x 624 49.726 74.551 57.284 -/-
MAC, 1152 x 870 68.681 75.062 100.000 -/-
VESA, 640 x 480 37.861 72.809 31.500 -/-
VESA, 640 x 480 37.500 75.000 31.500 -/-
VESA, 800 x 600 37.879 60.317 40.000 +/+
VESA, 800 x 600 48.077 72.188 50.000 +/+
VESA, 800 x 600 46.875 75.000 49.500 +/+
VESA, 1024 x 768 48.363 60.004 65.000 -/-
VESA, 1024 x 768 56.476 70.069 75.000 -/-
VESA, 1024 x 768 60.023 75.029 78.750 +/+
VESA, 1152 x 864 67.500 75.000 108.000 +/+
VESA, 1280 x 720 45.000 60.000 74.250 +/+
VESA, 1280 x 800 49.702 59.810 83.500 -/+
VESA, 1280 x 1024 63.981 60.020 108.000 +/+
VESA, 1280 x 1024 79.976 75.025 135.000 +/+
86
Resolution Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
VESA, 1366 x 768 47.712 59.790 85.500 +/+
VESA, 1440 x 900 55.935 59.887 106.500 -/+
VESA, 1600 x 900 60.000 60.000 108.000 +/+
VESA, 1680 x 1050 65.290 59.954 146.250 -/+
VESA, 1920 x 1080 67.500 60.000 148.500 +/+
VESA, 2560 x 1440 88.787 59.951 241.500 +/-
VESA, 3840 x 2160 133.313 59.997 533.250 +/-
CEA, 3840 x 2160 67.500 30.000 297.000 +/+
CEA, 3840 x 2160 54.000 24.000 297.000 +/+
CEA, 3840 x 2160 56.250 25.000 297.000 +/+
CEA, 3840 x 2160 112.500 50.000 594.000 +/+
87
Appendix
Chapter 13
Responsibility for the Pay Service (Cost to
Customers)
When the service is requested, in spite of in warranty, we may charge you for a visit from a
service technician in the following cases.
Not a product defect
Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
If a service technician gives instructions on how to use product or simply adjusts options
without disassembling product.
If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal,
etc.)
If a product is reinstalled or devices are connected additionally after installing the
purchased product for the first time.
If a product is reinstalled to move to a different spot or to move to a different house.
If customer requests instructions on how to use because of another company's product.
If customer requests instructions on how to use the network or another company's
programme.
If customer requests software installation and setup for the product.
If a service technician removes/cleans dusts or foreign materials inside of the product.
If customer requests an installation additionally after purchasing a product through
home-shopping or online.
A Product damage caused by customer's fault
Product damage caused by customer's mishandling or wrong repair
If a product damage is caused by;
External impact or drop.
Use of supplies or separatly sold product unspecified by Samsung.
Repair from a person besides an engineer of outsourcing service company or partner of
Samsung Electronics Co., Ltd.
Remodeling or repairing the product by customer.
Using it with incorrect voltage or non-authorised electrical connections.
Not following the "cautions" in User Manual.
Others
If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head,
Vibrator, Lamp, Filter, Ribbon, etc.)
If customer requests a service in case the product has no defect, service fee may be
charged. So please read User Manual first.
88
Prevention of Afterimage Burn-in
What is afterimage burn-in?
Afterimage burn-in should not occur when the panel is operating normally. Normal operation
refers to a continuously changing video pattern. If the panel displays a fixed pattern for an
extended period of time a slight voltage difference may occur between the electrodes in pixels
that control the liquid crystals.
Such a voltage difference between electrodes increases with time and makes the liquid crystals
thinner. When this occurs, a previous image can remain on the screen when the pattern changes.
This information is a guide to prevent afterimage burn-in. Viewing a fixed screen
for an extended period of time may cause afterimage burn-in. This problem is not
included in warranty.
Recommended prevention practices
Viewing a fixed screen for an extended period of time may cause afterimage burn-ins or
smudges. If the product is not to be used for a long time, turn it off, or activate the Power Saving
mode or Screen Saver with a moving image.
Change the colours regularly.
FLIGHT FLIGHT
TIME TIME
21:10
20:30
SAMSUNG
SAMSUNG
SAMSUNG
SAMSUNG
21:10
20:30
Type 1 Type 2
Avoid combinations of a text colour and background colour of contrasting brightness.
Avoid using colours of contrasting brightness (black and white; grey and black).
SAMSUNG
FLIGHT TIME
20:30
:
:
SAMSUNG
FLIGHT TIME
20:30
:
:
89
Licence
The terms HDMI and HDMI High-Definition Multimedia Interface, and
the HDMI Logo are trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other countries.
90
Terminology
480i / 480p / 720p / 1080i /
1080p____ Each of the scanning
rates above refers to the number of
effective scanning lines that decides
the screen resolution. The scanning
rate may be indicated in i (interlaced)
or p (progressive), depending on the
scanning method.
- Scanning
Scanning refers to a process of
sending pixels that form an image
progressively. A larger number of
pixels will deliver a clearer and more
vivid picture.
- Progressive
In progressive scan mode, all lines
of pixels are scanned one by one
(progressively) on the screen.
- Interlaced
In interlaced scan mode, every
other line of pixels is scanned from
top to bottom first and then the
remaining lines of pixels (that were
not scanned) are scanned.
Non-interlace Mode and Interlace
Mode____ Non-interlace mode
(progressive scan) displays a
horizontal line from the top to the
bottom of a screen progressively.
Interlace mode displays the odd
number lines first and the even
number lines next. Non-interlace
mode is mainly used in monitors
as it produces screen clarity and
interlace mode is mainly used in
TVs.
Dot Pitch____ The screen consist of
red, green and blue dots. A shorter
distance between the dots produces
a higher resolution. Dot pitch refers
to the distance between the shortest
distance between dots of the same
colour. Dot pitch is measured in
millimetres.
Vertical Frequency____ The product
displays a single image many times
per second (like a fluorescent light
that flickers) to display an image for
a viewer to see. The rate of a single
image being displayed repeatedly
per second is called vertical
frequency or refresh rate. Vertical
frequency is measured in Hz.
E.g. 60Hz refers to a single image
being displayed 60 times in one
second.
Horizontal Frequency____ The
time required to scan a single line
from the left to the right side of
the screen is called a horizontal
cycle. The reciprocal number of a
horizontal cycle is called horizontal
frequency. Horizontal frequency is
measured in kHz.
Source____ Input source refers to
a video source device connected to
the product such as a camcorder or
video or DVD player.
Plug & Play____ Plug & Play is a
function that allows the automatic
exchange of information between
a monitor and PC to produce an
optimum display environment.
The product uses VESA DDC
(international standard) to execute
Plug & Play.
Resolution____ Resolution is the
number of horizontal dots (pixels)
and vertical dots (pixels) that
form a screen. It represents the
level of display detail. A higher
resolution enables more data to
be displayed on the screen and is
useful to perform multiple tasks
simultaneously.
E.g. A resolution of 1920 X 1080
consists of 1,920 horizontal pixels
(horizontal resolution) and 1,080
vertical pixels (vertical resolution).
DVD (Digital Versatile Disc)____
DVD refers to a CD-sized mass
storage disk where you can save
multimedia (audio, video or game)
applications using MPEG-2 video
compression technology.
HDMI (High Definition Multimedia
Interface)____ It is an interface that
can be connected to a digital audio
source as well as a high-definition
video source by using a single cable
without compression.
Multiple Display Control (MDC)____
MDC (Multiple Display Control) is
an application that allows multiple
display devices to be controlled
simultaneously using a PC.
Communication between a PC and
monitor takes place using RS232C
(serial data transmission) and RJ45
(LAN) cables.