Table of Contents
- English
- Quick Guides
- Connections
- Remote Control and Peripherals
- About the Samsung Smart Remote (Voice Interaction version)
- About the Samsung Smart Remote (No Voice Interaction)
- Connecting to the Samsung Smart Remote
- Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote
- Controlling the TV with a Keyboard or Gamepad
- Entering Text using the On-Screen QWERTY Keyboard
- Smart Features
- TV Viewing
- Picture and Sound
- System and Support
- Setting the Time and Using the Timer
- Using the Screen Burn Protection and Energy Saving Functions
- Using Anynet+ (HDMI-CEC)
- Updating the TV’s Software
- Protecting the TV from Hacking and Malicious Code
- Using Other Functions
- Running the accessibility functions
- Enabling voice guides for the visually impaired
- Enabling audio for the video description function
- Showing captions
- Adjusting the menu transparency
- White text on black background (high contrast)
- Enlarging the font (for the visually impaired)
- Learning about the remote control (for the visually impaired)
- Listening to the TV through Bluetooth devices (for the hearing impaired)
- Configuring advanced system settings
- Enabling game mode
- Restoring the TV to the factory settings
- Troubleshooting
- Getting Support
- Diagnosing TV operational issues
- There Is a Problem with the Picture
- I Can't Hear the Sound Clearly
- There Is a Problem with the Broadcast
- My Computer Won't Connect
- The TV Won't Connect to the Internet
- The Schedule Recording/Timeshift Function Isn't Working
- Anynet+ (HDMI-CEC) Isn't Working
- I Have Trouble Launching/Using Apps
- My File Won't Play
- I Want to Reset the TV
- Other Issues
- Precautions and Notes
- Before Using the Recording and Timeshift Functions
- Supported Resolutions for UHD Input Signals
- Read Before Using Voice Interaction
- Read Before Using Apps
- Read Before Using the Internet
- Read Before Playing Photo, Video, or Music Files
- Read After Installing the TV
- Read Before Connecting a Computer (Supported Resolutions)
- Supported Resolutions for Video Signals
- Read Before Using Bluetooth Devices
- Blocking programs based on their TV Rating
- Buttons and Functions
- License
Samsung UN55KS9500FXZA User Manual
Displayed below is the user manual for UN55KS9500FXZA by Samsung which is a product in the TVs category. This manual has pages.
Related Manuals
E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register your
product at
www.samsung.com/register
Model______________ Serial No.______________
Contents
Quick Guides
Connecting the Samsung Smart Remote to the TV
Using Smart Hub
2 Using Smart Hub
Using Voice Interaction
3 Setting up Voice Interaction
3 Running Voice Interaction
Connections
Connecting an Antenna
Connecting to the Internet
4 Connecting to your Internet network
Troubleshooting Internet Connectivity Issues
6 Troubleshooting wired Internet connectivity issues
7 Troubleshooting wireless Internet connectivity issues
Connecting Video Devices
8 Connecting with an HDMI cable
8 Connecting with a component cable (only for models with
COMPONENT IN / AV IN)
9 Connecting with a composite cable (only for models with
COMPONENT IN / AV IN)
Audio Input and Output Connections
10 Connecting with an HDMI (ARC) cable
10 Connecting with a digital audio (optical) cable
11 Connecting through wireless network
11 Connecting Bluetooth Devices
Connecting a Computer
12 Connecting through the HDMI port ― Screen sharing
12 Connecting through the Smart View app ― Content sharing
Connecting a Mobile Device
13 Using Smart View (Screen Mirroring) or contents sharing
13 Connecting mobile devices without a wireless router (Wi-Fi
Direct)
13 Connecting a mobile device via the Smart View App
Switching between external devices connected to the TV
14 Changing the input signal
14 Editing external devices
14 Using additional functions
Connection Notes
15 Connection notes for HDMI
16 Connection notes for audio devices
16 Connection notes for computers
16 Connection notes for mobile devices
Remote Control and Peripherals
About the Samsung Smart Remote (Voice Interaction version)
About the Samsung Smart Remote (No Voice Interaction)
Connecting to the Samsung Smart Remote
Controlling External Devices with the Samsung Smart Remote
- Using the Universal Remote
Controlling the TV with a Keyboard or Gamepad
22 Connecting a USB keyboard
22 Connecting a Bluetooth keyboard and gamepad
22 Using the keyboard
Entering Text using the On-Screen QWERTY Keyboard
23 Using additional functions
II
Smart Features
Smart Hub
24 Displaying the Home Screen
26 Launching Smart Hub automatically
26 Testing Smart Hub connections
26 Resetting Smart Hub
Using a Samsung account
26 Creating a Samsung account
27 Signing in to a Samsung account
Using the GAMES Service
28 Installing and running a game
29 Managing purchased or installed games
30 Rating games
Using the APPS Service
31 Installing and running an app
31 Managing purchased or installed apps
33 Rating apps
33 Using other app features and functions
Using the e-Manual
33 Launching the e-Manual
33 Using the buttons in the e-Manual
Using the Web Browser
Playing pictures/video/music
35 Playing media content
35 Functions on the media content list screen
Using Voice Interaction
36 Setting up Voice Interaction
36 Running Voice Interaction
TV Viewing
Viewing Broadcast Information at a Glance
37 Using the guide
38 Changing the broadcast signal
38 Checking digital channel signal info and strength
Recording Programs
38 Recording programs
39 Managing the schedule recording list
39 Viewing recorded programs
Setting Up a Schedule Viewing
40 Setting up a schedule viewing for a channel
40 Editing a schedule viewing
Using Timeshift
Using the Channel List
Editing channels
42 Re-registering and deleting a channel
42 Editing registered channels
42 Using Program Rating Lock
Creating a Personal Favorites List
43 Registering channels as favorites
43 Viewing and selecting channels on Favorites lists only
Editing a Favorites List
44 Removing channels from a favorites list
44 Rearranging a favorites list
44 Renaming a favorites list
Making Sports Programs More Realistic with Sports Mode
44 Extracting highlights automatically
45 Viewing a game recorded in sports mode
TV-Viewing Support Functions
45 Scanning for available channels
46 Configuring advanced broadcasting settings
46 Selecting the broadcast audio language
46 Fine-tuning analog broadcasts
II III
Picture and Sound
Adjusting the Picture Quality
47 Choosing a picture mode
47 Configuring advanced picture settings
Picture Support Functions
49 Viewing a picture-in-picture (PIP)
49 Viewing a HDR mode
50 Changing the picture size
Adjusting the Sound Quality
51 Choosing a sound mode
51 Configuring advanced sound settings
Using the Sound Support Functions
52 Selecting speakers
52 Listening to the TV through Bluetooth devices
53 Listening to the TV through a Multiroom speaker
System and Support
Setting the Time and Using the Timer
54 Setting the current time
55 Using the timers
Using the Screen Burn Protection and Energy Saving Functions
56 Preventing screen burn
56 Reducing the energy consumption of the TV
Using Anynet+ (HDMI-CEC)
57 Connecting an external device through Anynet+ and using
their menus
Updating the TV’s Software
58 Updating the TV’s software to the latest version
58 Updating the TV automatically
Protecting the TV from Hacking and Malicious Code
59 Checking the TV and connected storage for malicious code
59 Scanning for viruses in real time
59 Viewing scan results
Using Other Functions
60 Running the accessibility functions
60 Enabling voice guides for the visually impaired
60 Enabling audio for the video description function
61 Showing captions
61 Adjusting the menu transparency
61 White text on black background (high contrast)
62 Enlarging the font (for the visually impaired)
62 Learning about the remote control (for the visually impaired)
62 Listening to the TV through Bluetooth devices (for the hearing
impaired)
62 Configuring advanced system settings
64 Enabling game mode
64 Restoring the TV to the factory settings
IV
Troubleshooting
Getting Support
65 Getting support through Remote Management
65 Finding the contact information for service
66 Requesting service
Diagnosing TV operational issues
There Is a Problem with the Picture
66 Testing the picture
I Can't Hear the Sound Clearly
68 Testing the sound
There Is a Problem with the Broadcast
My Computer Won't Connect
The TV Won't Connect to the Internet
The Schedule Recording/Timeshift Function Isn't Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
Precautions and Notes
Before Using the Recording and Timeshift Functions
75 Before using the recording and schedule recording functions
76 Before using the timeshift function
Supported Resolutions for UHD Input Signals
77 If HDMI UHD Color is set to Off
77 If HDMI UHD Color is set to On
Read Before Using Voice Interaction
78 Precautions for voice interaction
78 Requirements for using voice interaction
Read Before Using Apps
Read Before Using the Internet
Read Before Playing Photo, Video, or Music Files
81 Limitations on use of photo, video, and music files
82 Supported external subtitles
82 Supported internal subtitles
83 Supported image formats and resolutions
83 Supported music formats and codecs
84 Supported video codecs
Read After Installing the TV
86 Picture sizes and input signals
87 Installing an anti-theft lock
87 Read before setting up a wireless Internet connection
Read Before Connecting a Computer (Supported Resolutions)
88 IBM
88 MAC
89 VESA DMT
IV V
Supported Resolutions for Video Signals
90 CEA-861
Read Before Using Bluetooth Devices
91 Restrictions on using Bluetooth
Blocking programs based on their TV Rating
93 Blocking movies base on their Movie Rating (MPAA)
93 Blocking programs based on their Canadian English Rating
94 Blocking programs based on their Canadian French Rating
94 Blocking Programs based on their Downloadable U.S. Rating
Buttons and Functions
95 Buttons and functions available while playing multimedia
content
97 Buttons and functions available while using sports mode
98 Buttons and functions available while recording a program or
Timeshift
License
VI
1
Connecting the Samsung Smart Remote to the TV
Connect the Samsung Smart Remote to your TV to operate the TV.
When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the
Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the
TV, and then press and hold the Return and Play/pause buttons simultaneously for 3 seconds or more.
"The images, buttons, and functions of the Samsung Smart Remote may differ by model.
"For more information, refer to "About the Samsung Smart Remote (Voice Interaction version)."
"Availability depends on the specific model.
Quick Guides
You can learn quickly how to run and use the frequently used functions.
2
Using Smart Hub
Connect to Smart Hub for apps, games, movies, and more.
Using Smart Hub
Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen.
Source
Source
When you press the button on your remote control, you can use the following functions and features.
● Settings
When the focus is moved, a quick settings appears on the top of the menu. You can quickly set
frequently used functions.
● Source
You can select an external device connected to the TV.
"For more information, refer to "Switching between external devices connected to the TV."
● Search
You can search data for channels, programs, movie titles, and apps from Smart Hub.
"The image on your TV may differ from the image above depending on your model and geographical area.
"For more information, refer to "Smart Hub."
2 3
Using Voice Interaction
Speak into the microphone on your Samsung Smart Remote to control your TV.
"Availability depends on the specific model.
Setting up Voice Interaction
Turning the TV's verbal response (voice) on/off
Settings System Expert Settings Voice Interaction Voice Feedback
Turn Voice Feedback on to have the TV respond verbally to your voice commands.
Selecting the voice's gender
Settings System Expert Settings Voice Interaction Voice Gender
You can select the gender of the voice that responds to your voice commands.
Running Voice Interaction
Press and hold the button on your Samsung Smart Remote, say a command, and then release the
button. The TV recognizes the voice command.
"If the command is not recognized, try again with clearer pronunciation.
4
Connecting an Antenna
You can connect an antenna cable to your TV.
"An antenna connection is not necessary if you connect a cable or satellite box.
ANT IN
Connecting to the Internet
You can get access to the Internet through your TV.
Connecting to your Internet network
Settings Network Open Network Settings Try Now
Connect to an available network.
Establishing a wired Internet connection
LAN
"If you connect a LAN cable, the TV automatically accesses the Internet.
"Use a CAT 7 (*STP type) cable for the connection.
* Shielded Twist Pair
"The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.
Connections
You can watch live broadcasts by connecting the antenna cable to your TV and can get access to the Internet by using the LAN cable or wireless router. With various
connectors, you can also connect external devices.
4 5
Establishing a wireless Internet connection
Settings Network Open Network Settings Wireless
Make sure that you have the wireless router's SSID (name) and password settings before attempting to
connect, and then follow the directions on the screen.
Network Settings
Wireless Connection
Select your wireless network.
Refresh
"The image on your TV may differ from the image above depending on your model and geographical area.
"If there is no wireless router found, select Add Network at the bottom of the list and enter the network name
(SSID).
"If a wireless router has a WPS or PBC button, select Use WPS at the bottom of the list and click the button.
Then the TV is automatically connected.
Checking the Internet connection status
Settings Network Network Status Try Now
View the current network and Internet status.
Changing the name of the TV on a network
Settings Network Device Name Try Now
You can change the name of the TV on the network. Select User Input at the bottom of the list and change
the name.
6
Troubleshooting Internet Connectivity Issues
If your TV won't connect to the Internet, try the solutions below.
Troubleshooting wired Internet connectivity issues Try Now
After reading the following content, troubleshoot the wired Internet connection issue. If the problem
persists, contact your Internet Service Provider.
No network cable found
Make sure that the LAN cable is plugged in on both ends. If it is plugged in, make sure that the router is
turned on. If the router is on, try turning it off and then on.
IP auto setting failed
1.
Configure the settings in IP Settings.
2.
Make sure that the DHCP server is enabled on the router, and then reset the router.
Unable to connect to the network
1.
Check all IP Settings.
2.
After checking t he DHCP server status (must be active) on the router, remove the LAN cable and
connect it again.
Connected to a local network, but not to the Internet
1.
Make sure that the Internet LAN cable is connected to the router's external LAN port.
2.
Check the DNS values in IP Settings.
Network setup is complete, but unable to connect to the Internet
If the problem persists, contact your Internet Service Provider.
6 7
Troubleshooting wireless Internet connectivity issues
After reading the following content, troubleshoot the wireless Internet connection issue. If the problem
persists, contact your Internet Service Provider.
Wireless network connection failed
If a selected wireless router is not found, go to Open Network Settings, and then select the correct router.
Unable to connect to a wireless router
1.
Check if the router is turned on. If it is, turn it off and then on.
2.
Enter the correct password if required.
IP auto setting failed
1.
Configure the settings in IP Settings.
2.
Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.
3.
Enter the correct password if required.
Unable to connect to the network
1.
Check all IP Settings.
2.
Enter the correct password if required.
Connected to a local network, but not to the Internet
1.
Make sure that the Internet LAN cable is connected to the router's external LAN port.
2.
Check the DNS values in IP Settings.
Network setup is complete, but unable to connect to the Internet
If the problem persists, contact your Internet Service Provider.
8
Connecting Video Devices
Make the correct video connections between your TV and your external devices.
Connecting with an HDMI cable
HDMI IN
Connecting with a component cable (only for models with COMPONENT IN /
AV IN)
After referencing the figure below, connect the Component IN on the TV to the Component OUT of the
external device by using the provided adapter and component cable. Make sure to connect the same color
connectors together. (blue to blue, yellow to yellow, etc.)
COMPONENT IN / AV IN
COMPONENT IN
COMPONENT IN Adapter
AV IN Adapter
AV IN
"To use component equipment, connect both a component cable (blue) and an AV cable (yellow).
8 9
Connecting with a composite cable (only for models with COMPONENT IN / AV
IN)
After referencing the figure below, connect the AV IN on the TV to the AV OUT of the external device by
using the provided adapter and composite cable. When connecting the cables, be sure to match the colors
between the cables and ports.
AV IN / COMPONENT IN
COMPONENT IN
COMPONENT IN Adapter
AV IN Adapter
AV IN
"Connect AV (composite) equipment to AV In only. Do not connect to Component In.
10
Audio Input and Output Connections
Make the correct audio connections between your TV and your external devices.
Connecting with an HDMI (ARC) cable
HDMI IN
(ARC)
Connecting with a digital audio (optical) cable
DIGITAL
AUDIO OUT
(OPTICAL)
10 11
Connecting through wireless network
You can connect the TV to a Samsung wireless audio device through wireless network. At this time,
two devices must be connected on the same network. For more information, refer to Wireless Speaker
Manager ( Settings Sound Expert Settings Wireless Speaker Manager).
Connecting Bluetooth Devices
You can connect the TV or audio devices via Bluetooth. For more information, refer to the Connection
Guide ( Source Connection Guide).
"This function is not available on certain models in specific geographical areas.
12
Connecting a Computer
Use the TV as a computer monitor or connect the TV to a computer via your network and access the
computer's content.
Connecting through the HDMI port ― Screen sharing
HDMI IN
(DVI)
HDMI
DVI
HDMI IN
(DVI)
"When your PC is connected, select PC for the Device Icon. For more information about the port settings, refer to
"Editing external devices."
Connecting through the Smart View app ― Content sharing
When the TV is connected through the Smart View program on your PC, you can easily play content for
photos, videos, and audios through the TV. For more information, refer to the Connection Guide (
Source Connection Guide).
12 13
Connecting a Mobile Device
View a mobile device's screen by connecting the mobile device to your TV or network.
Using Smart View (Screen Mirroring) or contents sharing
You can play media content saved on your mobile device on the TV's screen and share contents by
connecting with the mirroring function.
1.
Launch the Smart View (Screen Mirroring) function on your mobile device. The mobile device
searches for available devices to connect to.
2.
Select the TV from the list. The TV connects to the mobile device.
"If your mobile device does not find your TV, turn the TV and the mobile device off and then on and try
again.
"If there are multiple TVs, you can easily select any of different TV names in Settings Network
Device Name.
Connecting mobile devices without a wireless router (Wi-Fi Direct)
Settings Network Expert Settings Wi-Fi Direct
"To use Wi-Fi Direct, the Wi-Fi Direct function in the mobile device must be active.
Connecting a mobile device via the Smart View App
When you install the Smart View App on your mobile device, you can play the mobile device's multimedia
content on your TV or control the TV using the mobile device. You can download the app from Google Play
Store, Samsung Apps, or the App Store.
"To use the Smart View function, the mobile device must support the mirroring function such as AllShare Cast
and Smart View. To check whether your mobile device supports the mirroring function, please visit the mobile
device manufacturer's website.
14
Switching between external devices connected to the TV
You can switch between TV programs and the content of external devices.
Changing the input signal
Source
When you select a connected external device on the Source screen, the output of the selected device is
displayed on the TV's screen.
"In case of the models that support the universal remote control, connect an external device (e.g. Blue-ray
device, game console) to the HDMI port and turn on the device. Then a pop-up message appears to switch
to the device or automatically configure the settings. For automatic configuration for the universal remote
control, turn on the external device and point the remote control to the device. Note that this function may not
be supported depending on the device type.
"When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the
media content listed on the device.
Editing external devices
Source
You can change the port name for a connected external device or add it to Home Screen.
1.
Move the focus to the device to edit.
2.
Press the Up directional button. The following functions become available. (Note that available
functions may differ with the port type.)
–Edit: You can change the port name of an external device for easy identification.
–Add to Home: You can add the port of an external device to the Home Screen for quick switching.
Using additional functions
You can use the following features on the Source screen.
●Connection Guide: The guide to device connections
●Universal Remote Setup: The function that lets you register external devices to your Samsung Smart
Remote
"This function is not available on certain models in specific geographical areas.
"For more information, refer to "Controlling External Devices with the Samsung Smart Remote - Using the
Universal Remote."
14 15
Connection Notes
When connecting an external device, note the following:
"The number of connectors and their names and locations may differ with the model.
"Refer to the external device's operating manual when connecting it to the TV. The number of external device
connectors and their names and locations may differ with the manufacturer.
Connection notes for HDMI
●The following types of HDMI cables are recommended:
–High-Speed HDMI Cable
–High-Speed HDMI Cable with Ethernet
●Use an HDMI cable with a thickness of 0.66 inches (17 mm) or less.
●Using a non-certified HDMI cable may result in a blank screen or a connection error.
●Some HDMI cables and devices may not be compatible with the TV due to different HDMI
specifications.
●This TV does not support HDMI Ethernet Channel. Ethernet is a Local Area Network (LAN) built with
coaxial cables standardized by the IEEE.
●Use a cable shorter than 10 feet (3m) to get the best UHD viewing quality.
●Many computer graphics adaptors do not have HDMI ports, but have DVI ports instead. When the PC
that does not support HDMI video out, connect your PC with the HDMI-DVI cable.
"For more information, refer to "Connecting a Computer."
16
Connection notes for audio devices
●For better audio quality, it is a good idea to use an AV receiver.
●Connecting a device using an optical cable does not automatically turn off the TV speakers. To turn
off the TV speakers, set Select Speaker ( Settings Sound Select Speaker) to Audio Out/
Optical.
●An unusual noise coming from a connected audio device while you are using it may indicate a
problem with the audio device itself. If this occurs, ask for assistance from the audio device's
manufacturer.
●Digital audio is only available with 5.1-channel broadcasts.
Connection notes for computers
●For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported
Resolutions)."
●As long as file sharing is activated, unauthorized access may occur. When you do not need to access
data, disable file sharing.
●Your PC and Smart TV must be connected to each other on the same network.
●When sharing content with other network-based devices such as those in an IP (Internet Protocol)
storage system, sharing may not be supported due to the network’s configuration, quality, or
functionality, for example, if the network has an NAS (Network-Attached Storage) device.
Connection notes for mobile devices
●To use the Smart View function, the mobile device must support a mirroring function such as
AllShare Cast or Smart View. To check whether your mobile device supports the mirroring function,
please visit the mobile device manufacturer's website.
●To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. Please check if your
mobile device supports Wi-Fi Direct.
●The mobile device and your Smart TV must be connected to each other on the same network.
●The video or audio may stop intermittently, depending on network conditions.
●When sharing content with other network-based devices such as those in an IP (Internet Protocol)
storage system, sharing may not be supported due to the network’s configuration, quality, or
functionality, for example, if the network has an NAS (Network-Attached Storage) device.
17
About the Samsung Smart Remote (Voice Interaction version)
Voice Interaction is available for Samsung Smart Remotes that have a microphone. However, this function
may not be supported depending on the model or geographical region.
Directional pad (up/down/left/right)
Select
Remote Control and Peripherals
You can control TV operations with Samsung Smart Remote. Pair external devices such as keyboard for ease of use.
18
Button Description
(Voice recognition)
Runs Voice Interaction. Press the button, say a voice command, and then release
the button to run Voice Interaction. When pressed once, the guide to Voice
Interaction appears.
123 (Number pad)
When pressed, a number strip appears on the screen.
Select numbers and then select Done to enter a numeric value. Use to change the
channel, enter a PIN, enter a ZIP code, etc.
If the Color Button appears with a number strip on the screen, select the Color
Button and then select a specific color by using the directional pad (up/down/
left/right). Use this to access additional options that are specific according to the
feature in use.
EXTRA While watching content, press to display extra information from the content
provider.
Use these colored buttons to access additional options that are specific according
to the feature in use.
"These buttons are not available in the U.S.A. and Canada.
Directional pad (up/
down/left/right) Moves the focus and changes the values seen on the TV's menu.
Select Selects or runs a focused item. When pressed while you are watching content,
detailed program information appears.
(Return)
Press to return to the previous menu. When pressed for 1 second or more, the
running function is terminated. When pressed while you are watching a program,
the previous channel appears.
(Smart hub) Press to return to the Home Screen.
(Play/pause) When pressed, the playback controls appear. Using these controls, you can control
the media content that is playing.
VOL (Volume) Move the button up or down to adjust the volume. To mute the sound, press the
button. When pressed for 1 second or more, the Accessibility Shortcuts appears.
CH (Channel) Move the button up or down to change the channel. To see the Guide screen, press
the button.
"Use the Samsung Smart Remote less than 20 feet from the TV. The usable distance may vary with the wireless
environmental conditions.
"The images, buttons, and functions of the Samsung Smart Remote may differ with the model.
"To use the Samsung Smart Remote through the external device, it is required to configure its settings.
For more information, refer to "Controlling External Devices with the Samsung Smart Remote - Using the
Universal Remote."
18 19
About the Samsung Smart Remote (No Voice Interaction)
Functions available on the Samsung Smart Remote may differ by model or geographical region.
Directional pad (up/down/left/right)
Select
20
Button Description
123 (Number pad)
When pressed, a number strip appears on the screen.
Select numbers and then select Done to enter a numeric value. Use to change the
channel, enter a PIN, enter a ZIP code, etc.
If the Color Button appears with a number strip on the screen, select the Color
Button and then select a specific color by using the directional pad (up/down/
left/right). Use this to access additional options that are specific according to the
feature in use.
EXTRA While watching content, press to display extra information from the content
provider.
Use these colored buttons to access additional options that are specific according
to the feature in use.
"These buttons are not available in the U.S.A. and Canada.
Directional pad (up/
down/left/right) Moves the focus and changes the values seen on the TV's menu.
Select Selects or runs a focused item. When pressed while you are watching content,
detailed program information appears.
(Return)
Returns to the previous menu. When pressed for 1 second or more, the running
function is terminated. When pressed while you are watching a program, the
previous channel appears.
(Smart hub) Press to return to the Home Screen.
(Play/pause) When pressed, the playback controls appear. Using these controls, you can control
the media content that is playing.
VOL (Volume) Move the button up or down to adjust the volume. To mute the sound, press the
button. When pressed for 1 second or more, the Accessibility Shortcuts appears.
CH (Channel) Move the button up or down to change the channel. To see the Guide screen, press
the button.
"The images, buttons, and functions of the Samsung Smart Remote may differ with the model.
"Some Samsung Smart Remotes do not support certain functions. They are listed below.
BN59-01260A: Does not support Voice Interaction.
BN59-01259B and BN59-01259E: Does not support Voice Interaction, pairing, and Universal Remote Control.
You can find the model number of the remote on the inside of the battery cover. Open the battery cover to
view.
20 21
Connecting to the Samsung Smart Remote
Pair the TV with the Samsung Smart Remote.
"Availability depends on the specific model.
When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the
Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the
TV, and then press and hold the Return and Play/pause buttons simultaneously for 3 seconds or more.
Controlling External Devices with the Samsung Smart Remote -
Using the Universal Remote
Control the TV and connected external devices with the Samsung Smart Remote.
Source Universal Remote Setup
You can control external devices connected to the TV by using the remote control. To control external
devices, register them by following the instructions on the screen.
"Availability depends on the specific model.
"You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote
control without any additional setup. For more information, refer to "Using Anynet+ (HDMI-CEC)."
"Certain external devices connected to the TV may not support the universal remote feature.
"Do not place any obstacles in front of an external device. It may cause signals from the remote control not to
be transmitted properly.
"The TV memorizes both the external device and its connection port (HDMI 1, HDMI 2, etc.).
22
Controlling the TV with a Keyboard or Gamepad
Connecting a keyboard or gamepad makes it easier to control the TV.
Connecting a USB keyboard
Plug the keyboard cable into the USB port.
Connecting a Bluetooth keyboard and gamepad
Settings System Input Device Manager Add Bluetooth Keyboard & Gamepad
"This function is not available on certain models in specific geographical areas.
"If your device was not detected, position the keyboard close to the TV, and then select Refresh. The TV scans for
available devices again.
Using the keyboard
Keyboard Remote control functions
Directional keys Moves the focus
Windows key Displays the TV settings
Enter key Selects or runs a focused item
ESC key Returns to the previous screen
F1 / F2 / F3 / F4 key Color buttons ― / / /
F5 key Launches the Home Screen
F6 key Displays the source screen
F7 key Launches the Channel List
F8 key Mutes the sound
F9 / F10 key Adjusts the volume
F11 / F12 key Changes the channel
22 23
Setting up the keyboard
In Settings System Input Device Manager, you can set the following functions.
●Keyboard Language
●Keyboard Type
●Input Language Shortcut
Entering Text using the On-Screen QWERTY Keyboard
Use the QWERTY keyboard to enter text on your TV.
"The image on your TV may differ from the image above depending on your model and geographical area.
Using additional functions
Select on the QWERTY keyboard screen. The following options are available:
"The options available may differ depending on the function running currently.
●Recommended text
●Reset recommended text data
●Predict Next Character (when using direction buttons)
●Language
24
Smart Hub
View descriptions of Smart Hub's basic functions.
Press the button.
Source
Source
"The image on your TV may differ from the image above depending on your model and geographical area.
After pressing the button on your remote control, you can surf the web and download apps with Smart
Hub.
"Some of the Smart Hub services are paid services. To use a paid service, you must have an account with the
service provider or a Samsung account. For more information, refer to "Using a Samsung account."
"To use Smart Hub, the TV must be connected to the Internet.
"Some Smart Hub features may not be available depending on the service provider, language, or region.
"Smart Hub service outages can be caused by disruptions in your Internet service.
"You can view the entire text of the Terms & Policy document by navigating to Settings Support
Terms & Policy. If you want to stop using Smart Hub, you can cancel the agreement. Try Now
Displaying the Home Screen
On the Home Screen, you can easily run the apps that have been used previously or frequently. The apps
can also be moved or deleted from the screen.
Smart Features
You can enjoy various apps with Smart Hub.
24 25
When you press the button on your remote control, you can use the following functions and features.
● Settings
When the focus is moved, a quick settings appears on the top of the menu. You can quickly set
frequently used functions.
–Picture Mode
You can select the picture mode that provides the best viewing experience.
–Select Speaker
You can select which speakers the TV uses for audio output.
–Sound Mode
You can select a sound mode to optimize your listening experience.
–Caption
You can watch TV broadcasts with captions.
"This function is not available on certain models in specific geographical areas.
–PIP
While using a connected external device, you can watch a TV broadcast in a small picture-in-
picture (PIP) window.
"This function is not available in the U.S.A. and Canada.
"This function is not available on certain models in specific geographical areas.
–Network
You can view the current network and Internet status.
–Sleep Timer
You can automatically shut off the TV after a pre-set period of time.
–More
Displays TV settings.
● Source
You can select an external device connected to the TV.
"For more information about connecting external devices, refer to "Switching between external devices
connected to the TV."
● Search
You can search the apps or games in Smart Hub services.
26
Removing an item on the Home Screen
To remove an item on the Home Screen, move the focus to the item you want to remove, press the down
directional button, and then select Remove.
Moving an item on the Home Screen
To move an item on the Home Screen, move the focus to the item you want to move to a new position,
press the down directional button, and then select Move.
Launching Smart Hub automatically
Settings System Expert Settings Autorun Smart Hub
When you set Autorun Smart Hub to On, the TV displays the Home Screen automatically when you turn
the TV on.
Testing Smart Hub connections
Settings Support Self Diagnosis Start Smart Hub Connection Test
Resetting Smart Hub
Settings Support Self Diagnosis Reset Smart Hub
Using a Samsung account
Create and manage your own Samsung account.
Creating a Samsung account
Settings System Samsung Account Create Account
Some of the Smart Hub services are paid services. To use a paid service, you must have an account with
the service provider or a Samsung account.
"You can view the entire text of the Terms & Policy in Settings System Samsung Account
Samsung account Terms & Conditions, Privacy Policy after logging in to your Samsung account.
"You can also create a Samsung account at http://content.samsung.com. Once you have an account, you can use
the same ID on both the TV and the Samsung website.
26 27
"If you want to review the Terms and Conditions, select View Details.
"If you want your account to be protected, select Profile image selection and password entry (High security) in
the field below the password field.
"If you want the TV to log you in to your account automatically when you turn the TV on, click Sign me in
automatically.
Creating a Samsung account using a Facebook account
Settings System Samsung Account Create with Facebook
Signing in to a Samsung account
Settings System Samsung Account Sign In
Changing and adding information to a Samsung account
Settings System Samsung Account Edit Profile
"To change the account information, you must be logged in to your Samsung account.
Managing payment information saved on the TV
Settings System Samsung Account Payment info
"To manage the payment information, you must be logged in to your Samsung account.
Deleting a Samsung account from the TV
Settings System Samsung Account Remove Account
"To remove the account information, you must be logged in to your Samsung account.
28
Using the GAMES Service
Enjoy games provided with Smart Hub.
"Availability depends on the specific model.
GAMES
GAMES
My Games Spotlight All Games Controller
Trending
"The image on your TV may differ from the image above depending on your model and geographical area.
You can install or run games. The installed games are stored in My Games.
"This function is not available on certain models in specific geographical areas.
Installing and running a game
Installing games
1.
Move to the game you want to install, and then press the Select button. The detailed information
screen appears.
2.
Select Install. When the installation is complete, you can run it immediately.
"You can see the installed games on the My Games screen.
"To get the information about the game controllers that are compatible with the downloaded game, select
GAMES Controller.
"When the TV's internal memory is insufficient, you can install a game on a USB device.
"You can play a game installed on a USB device only when the USB device is connected to the TV. If the USB
device is disconnected during game playing, the game is terminated.
"You cannot play a game installed on a USB device on a PC or another TV.
28 29
Running an installed game
To run a game, select GAMES My Games.
Managing purchased or installed games
On the My Games screen, move the focus to the desired game, and then press and hold the Select button.
You can also, select My Games Options to manage installed games.
Adding a game to the Home Screen
1.
Select My Games Options Add to Home.
2.
Select a game to add to the Home Screen. The selected game is added to the Home Screen.
Removing a game
1.
Select My Games Options Delete.
2.
Select a game to delete.
3.
Select Delete. The selected game is deleted.
Updating a game
1.
Select My Games Options Update.
2.
Select a game to update.
3.
Press the Select button. The game is updated.
"Update can only be selected when there are updates available.
Locking or Unlocking a game
1.
Select My Games Options Lock/Unlock. Check boxes appear for individual games.
2.
Select a game to lock or unlock. To lock a game, click on it to check it. To unlock the game, click on it
to remove the check.
3.
Select Done. The selected games are locked or unlocked.
30
Automatically updating games
The installed games can be automatically updated. If you do not want games automatically updated, set
My Games Options Auto Update to Off.
"Automatic update is enabled only when the TV is connected to the Internet.
Rating games
You can rate each game in the detailed information screen.
"This feature is only available when the game is installed on your TV.
Using the APPS Service
Download and run various apps from Smart Hub.
APPS
APPS
My Apps What's New Most Popular Videos Life Plus Entertainment
"The image on your TV may differ from the image above depending on your model and geographical area.
You can enjoy a wide range of content including news, sports, weather, and games by installing the
corresponding apps on your TV.
"To use this feature, the TV must be connected to the Internet.
"When Smart Hub is launched for the first time, the default apps are automatically installed. The default apps
may differ with the geographical area.
30 31
Installing and running an app
Installing an app
1.
Move to the app you want to install, and then press the Select button. The detailed information
screen appears.
2.
Select Install. When the installation is complete, you can run it immediately.
"You can view installed apps on the My Apps screen.
"When the TV's internal memory is insufficient, you can install an app on a USB device.
"You can run an app installed on a USB device only when the USB device is connected to the TV. If the USB
device is disconnected while an app is running, the app is terminated.
"You cannot run an app installed on a USB device on a PC or another TV.
Launching an app
You can run a selected app on the My Apps screen. The icons below appear within the selected app's icon
and indicate the following:
● : The app is installed on a USB device.
● : The app has a password.
● : The app is installed.
● : The app needs to be updated.
● : The app supports Smart View.
Managing purchased or installed apps
On the My Apps screen, move the focus to the desired app, and then press and hold the Select button. You
can also select My Apps Options to manage installed apps.
Adding apps to the Home Screen
1.
Select My Apps Options Add to Home.
2.
Select an app to add. The selected app is added to the Home Screen.
32
Moving apps
1.
Select My Apps Options Move.
2.
Select an app to move.
3.
Move the app to the desired location.
4.
Press the Select button.
5.
Select Done.
"This function is not available on certain models in specific geographical areas.
Removing an app
1.
Select My Apps Options Delete.
2.
Select an app to delete.
3.
Select Delete. The selected app is deleted.
"Ensure that the related app data is also removed when you remove an app.
Updating apps
1.
Select My Apps Options Update.
2.
Select an app to update.
3.
Press the Select button. The app is updated.
"This function is only available when My Apps contains an app that needs updating.
Locking and unlocking apps
1.
Select My Apps Options Lock/Unlock. Check boxes appear on the apps.
2.
Select an app to lock or unlock. To lock an app, click on it to check it. To unlock an app, click on it to
remove the check.
3.
Select Done. The selected app is locked or unlocked.
Automatically updating apps
The installed apps can be automatically updated. If you do not want apps automatically updated, set My
Apps Options Auto Update to Off.
"Automatic update is enabled only when the TV is connected to the Internet.
32 33
Rating apps
You can rate an app on the detailed information screen using the left or right directional button on the
remote.
Using other app features and functions
Settings Broadcasting Expert Settings Channel-bound Apps
A channel bound app provides information about offerings and services available on one channel. You
can receive information about TV programs and other relevant services available on one channel while
viewing TV by using a channel bound app that is installed on the TV and linked to that specific channel.
"This function is only available when an app supporting Channel-bound Apps is installed on the TV.
"Among the channels received through the antenna, this function is available only in the channels that support
Channel-bound Apps.
Using the e-Manual
Control and read the manual embedded in your TV.
Launching the e-Manual
Settings Support Open e-Manual
You can view the embedded e-manual that contains information about your TV's key features.
"Alternatively, you can download a copy of the e-Manual from Samsung's website.
"Words in blue (e.g., Picture Mode) indicate a menu item.
Using the buttons in the e-Manual
(Search)
(Index)
(Recently Viewed Topics)
(Try Now): Allows you to access the corresponding menu item and try out the feature right away.
(Link): Allows you to access the corresponding reference page.
"Some menu screens cannot be accessed from the e-Manual.
34
Using the Web Browser
Surf the Internet on your TV.
WEB BROWSER
"When you select WEB BROWSER, you can see recently viewed web sites or featured recommendations.
When you select a desired web site, you can get immediate access to it.
"You can use the WEB BROWSER more easily after connecting a keyboard and mouse.
"You can scroll web pages with the Directional pad.
"The web pages may differ from those on a PC.
Playing pictures/video/music
Play media content stored on your TV, USB devices, smartphones, cameras, PCs, etc.
Source
Samsung USB
Samsung USB
Filter by : All Sort by : Title Option
"The image on your TV may differ from the image above depending on your model and geographical area.
You can play media content saved on storage devices, such as USB devices, mobile devices, and cameras,
on the TV. Try Now
"You cannot play media content if the content or the storage device is not supported by the TV. For more
information, refer to "Read Before Playing Photo, Video, or Music Files."
"To connect the TV to a computer, refer to "Connecting a Computer."
"Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files.
"To connect the TV to a mobile device, refer to "Connecting a Mobile Device."
34 35
Playing media content
1.
Select a device with media content in Source. The media content list in the device appears.
2.
Select a media content item from the list. The content is played.
"For more information about buttons, refer to "Buttons and functions available while playing multimedia
content."
"The content may not be played depending on the encoding method or file format. Furthermore, several
functions may be restricted.
"Content on devices connected to the TV via your network may not play smoothly due to the network
communication problems. If this occurs, use a USB device.
"When you connect a USB device to a USB port, a pop-up message appears that lets you switch easily to the
media content list on the device.
Functions on the media content list screen
You can use the following functions on the media content list screen of a storage device.
●Filter By
Filters the media content by type of media. (music, photo, video, etc.)
●Sort By
Sorts the content list.
●Options
Deletes or plays the selected media content in the media content list.
"You can delete only the recorded content. To delete content, change the Filter By option to Recorded.
36
Using Voice Interaction
Access and run certain menu options and functions using voice commands.
"Availability depends on the specific model.
"The image on your TV may differ from the image above depending on your model and geographical area.
"When you run Voice Interaction, the Voice Interaction User Guide appears on the screen. This Guide is different
for each language supported by Voice Interaction.
Setting up Voice Interaction
Turning the TV's verbal response (voice) on/off
Settings System Expert Settings Voice Interaction Voice Feedback
Turn Voice Feedback on to have the TV respond verbally to your voice commands.
Selecting the voice's gender
Settings System Expert Settings Voice Interaction Voice Gender
You can select the gender of the voice that responds to your voice commands.
Running Voice Interaction
Press and hold the button, say a command, and then release the button. The TV recognizes the voice
command.
"If the command is not recognized, try again with correct pronunciation.
37
Viewing Broadcast Information at a Glance
See an overview of each channel's program lineup.
Using the guide
Live TV Guide Try Now
In the Guide, you can see the daily program schedules for each broadcaster, see program information,
choose a program to watch, and set up a schedule viewing or recording.
In the Guide, you can see only the TV programs scheduled after the current time.
"The Guide also appears when you press the CH button while watching TV.
"To see information about analog channels and use the analog channel functions of the Guide, you must finish
the service provider settings in initial setup.
"To view the Guide, you must first set the TV's clock ( Settings System Time Clock).
After moving to a desired program, press and hold the Select button on the remote control. A pop-up
window listing the following functions appears.
●Scheduled viewing
After selecting Schedule Viewing, you can schedule viewing of a broadcast scheduled program.
"For more information about watching or Schedule Viewing, refer to "Setting Up a Schedule Viewing."
●Scheduled recording
After selecting Schedule Recording, you can schedule recording of a broadcast scheduled program.
"Recording is not supported in the U.S.A. and Canada.
●Detailed information
After selecting View details, you can see detailed information about the selected program. The
information may differ with the broadcast signal. If information is not provided with the program,
nothing appears.
●Displaying Schedule Manager or Recording & Schedule Manager
After selecting Schedule Manager, you can see the Schedule Manager or Recording & Schedule
Manager screen.
"The actual name may differ by specific geographical area.
●Recording
After selecting Record, you can record the current broadcasting program.
"Recording is not supported in the U.S.A. and Canada.
"For more information about Schedule Recording, refer to "Recording Programs."
TV Viewing
You can use convenience features while watching TV. Additionally, you can edit the channel list or create favorite channel lists.
38
Changing the broadcast signal
Live TV Channel List
After pressing the right directional button on your remote control, select Antenna to choose Air or Cable.
"You do not need to use this function if your TV is connected to a cable or satellite box.
Checking digital channel signal info and strength
Settings Support Self Diagnosis Signal Information
"If your TV is attached to a separate, over-the-air antenna, you can use the signal strength information to adjust
the antenna for increased signal strength and improved HD channel reception.
Recording Programs
Record a current or upcoming program using a USB device instead of a video recorder.
The appears next to the programs and channels scheduled for recording.
"This function is not available in the U.S.A. and Canada.
"Read all precautions before using the recording feature. Refer to "Before Using the Recording and Timeshift
Functions" for more information.
"You can record only the programs that have been received through the antenna.
Recording programs
Using the instant and schedule recording options from the guide screen
●Instant Recording
Select a live program from the Guide, press and hold the Select button, and then select Record to
start recording.
●Schedule Recording
Select a program scheduled to be broadcast, press and hold the Select button, and then select
Schedule Recording to set up a schedule recording of the scheduled program.
38 39
Using the instant and schedule recording options on the program info window
●Instant Recording
Press the Select button while watching a program to display the program info window. Press and
hold the Select button, and then select Record to record the program.
●Schedule Recording
Press the Select button while watching a program to display the program info window. Use the left
or right directional button to select a scheduled program. Press and hold the Select button, and then
select Timeshift to set up a Schedule Recording of the scheduled program.
Using schedule recording to record on a specified date and time
Live TV Recordings Scheduled Schedule Recording
Managing the schedule recording list
Live TV Recordings Scheduled Edit
Canceling a schedule recording
Live TV Recordings Scheduled Remove
Viewing recorded programs
Live TV Recordings Scheduled
Select the file containing the recording from the list. The file is played back.
"Buttons that appear may differ depending on the file being played.
"For more information about control buttons, refer to "Buttons and functions available while recording a
program or Timeshift."
"Highlight Player is only available if you have saved highlights of a program that was recorded in Sports Mode.
40
Setting Up a Schedule Viewing
Configure the TV to show a specific channel or program at a specific time and date.
The appears next to programs that have been configured for a schedule viewing.
"To set up a schedule viewing, you must first set the TV's clock ( Settings System Time Clock).
Setting up a schedule viewing for a channel
Using the schedule viewing options from the guide screen
On the Guide screen, select a program you would like to view, press and hold the Select button, and then
select Schedule Viewing in the pop-up menu that appears.
Using the schedule viewing options on the program info window
Press the Select button while watching TV. The Program Info window appears. Select a program that will
be broadcast using the left or right directional buttons. Press and hold the Select button, and then select
Schedule Viewing to schedule viewing of that program.
Using schedule viewing to view programs at a specified time on a specified date
(U.S.A and Canada) Live TV Schedule Manager Schedule Viewing
(Other countries) Live TV Recordings Scheduled Schedule Viewing
Editing a schedule viewing
(U.S.A and Canada) Live TV Schedule Manager Edit
(Other countries) Live TV Recordings Scheduled Edit
"You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries.
Canceling a schedule viewing
(U.S.A and Canada) Live TV Schedule Manager Remove
(Other countries) Live TV Recordings Scheduled Remove
40 41
Using Timeshift
Play, pause, or rewind live TV.
You can pause and rewind live TV by using Timeshift. Activating this function disables the Broadcasting
function. Try Now
"This function is not available in the U.S.A. and Canada.
"To use Timeshift, you must connect a USB device for recording.
"Read all precautions before using the Timeshift function. For more information, refer to "Before Using the
Recording and Timeshift Functions."
To activate the Timeshift function while watching TV, press and hold the Select button, and then select
in the Program Info window.
"For more information about control buttons, refer to "Buttons and functions available while recording a
program or Timeshift."
Using the Channel List
Change the channel or check programs on other digital channels.
Live TV Channel List
By using the Channel List, you can change the channel or check programs on other digital channels while
watching TV.
The All Channels screen contains the following icons:
● : A favorite channel
● : The channel that is being watched
If you press the right directional button when viewing the Channel List screen, you can use the following
functions:
●All Channels
Displays the channels that the TV found during the Auto Program channel search.
●Favorites
Displays favorites lists 1 to 5.
●Air or Cable
Allows you to select Air or Cable as the DTV mode. Air is suitable for homes equipped with separate,
over-the-air antennas. Cable is suitable for homes that subscribe to a local cable-service or satellite-
service provider. You do not need to use this function if your TV is connected to a cable or satellite
box.
42
Editing channels
Edit the channels stored on your TV.
Live TV Channel List All Channels Edit
The All Channels screen contains the following icons:
● : A favorite channel
Re-registering and deleting a channel
Removing registered channels
To remove a channel, select it, and then select Delete. To remove all channels, select Select All Delete.
Adding back removed channels
You can add back removed channels from the Edit Channel list only. Removed channels are displayed in
gray in the All Channels list. To display the Edit Channel list, select Live TV Channel List All Channels
Edit. Then, to add back a removed channel, select it, and then select Restore. To add back all removed
channels, select Select All Restore.
Editing registered channels
You can access the following options by selecting All Channels Edit:
●Rename channels
Using Program Rating Lock
Settings Broadcasting Program Rating Lock Try Now
This function is useful for controlling what children watch on TV. Program Rating Lock does not, however,
block programs originating from external sources, such as Blu-ray players, DVD players, or USB files.
Every time you access Program Rating Lock, you must enter the security PIN. You must also enter this PIN
to watch a blocked program. The default PIN is 0000. To change the PIN, go to Settings System
Expert Settings Change PIN.
"Program Rating Lock may not be supported depending on your input signal.
"For more information about the rating system of different countries, refer to "Blocking programs based on
their TV Rating."
42 43
Watching blocked / restricted programs
To watch a blocked program, enter the PIN when requested.
When initially showing a restricted program or movie, the screen is blank because the Program Rating
Lock blocks it. Enter the PIN to unblock the program when a message appears requesting the code.
Creating a Personal Favorites List
Designate frequently watched channels as favorite channels.
Favorite channels are highlighted in the Edit Channel and All Channels screens with the symbol.
Registering channels as favorites
Live TV Channel List
1.
Press the right directional button on your remote control.
2.
Select Favorites.
3.
Select one of the five favorites lists.
4.
Move to Edit Favorites.
5.
Select a channel to add in the favorites list.
6.
Select . The selected channel is registered in the favorites list.
Viewing and selecting channels on Favorites lists only
Live TV Channel List
1.
Press the right directional button on your remote control.
2.
Select Favorites.
3.
Select the desired list among the five favorites lists on the screen. The channels in the selected
favorites list appear.
"Only favorites lists that contain registered channels will display channels.
Editing a Favorites List
Edit a favorites channel list.
Live TV Channel List
After pressing the right directional button on your remote control, select Favorites Favorites 1 -
Favorites 5 Edit. The Edit Favorites screen appears.
44
Removing channels from a favorites list
Select channels in a favorites list, and then select the button.
Rearranging a favorites list
Select one or more channels, and then select Change Order. The Change Order highlight appears. Press
the up/down directional buttons to indicate the new location for the channels. Press the Select button to
set the channels into their new location.
Renaming a favorites list
Select the favorites list you want to rename, and then select Rename Favorites. Enter a new name using
the on-screen keyboard that appears, and then select Done.
Making Sports Programs More Realistic with Sports Mode
Make sporting events appear and sound more realistic as if you are actually there.
Settings Picture Special Viewing Mode Sports Mode or Soccer Mode Try Now
You can use Sports Mode to get optimal picture and sound settings for soccer events, making them
appear and sound as if you are there. In addition, if a recording device is connected to the TV when you are
using Sports Mode, you can view highlights extracted from the recorded sporting event automatically or
manually.
"The actual name of this function may differ by specific geographical area.
"Enabling Sports Mode changes Picture Mode to Stadium and Sound Mode to Stadium, and disables some
Picture and Sound menus.
Extracting highlights automatically
Settings Picture Special Viewing Mode Soccer Mode Auto Highlights
Auto Highlights is not available:
●When you are switching the input signal
●When Video Description is On
●When you are viewing the content saved on a USB storage device
44 45
●When the Smart View function is running
●When you are viewing highlights of the current soccer game in the UHD resolution using the
Highlight Player function
●While watching an analog program
"This function is not available in the U.S.A. and Canada.
"The performance of Auto Highlights depends on the characteristics of the transmitted signal.
"It is advisable to use Auto Highlights only while watching a soccer game. If you use this function for other
sporting events, it may display irrelevant picture frames.
Viewing a game recorded in sports mode
You can view a recorded game saved on a USB storage device.
"Recording is not available in the U.S.A. and Canada.
"For more information about the functions, refer to "Buttons and functions available while using sports mode."
"This function is not available on certain models in specific geographical areas.
"For more information, refer to "Viewing recorded programs."
TV-Viewing Support Functions
Use the functions that are supported by digital or analog channels.
Scanning for available channels
Settings Broadcasting Auto Program Try Now
"Do not use this function if your TV is connected to a cable or satellite box.
"If the TV has saved channels, Auto Program deletes the existing list, and then saves the newly scanned
channels.
46
Configuring advanced broadcasting settings
Settings Broadcasting Expert Settings Try Now
Selecting the broadcast audio language
Settings Broadcasting Expert Settings Audio Options
Audio Options functions differently for analog and digital channels.
Selecting a Language
Settings Broadcasting Expert Settings Audio Options Preferred Language
This is the language you will hear while watching TV if the language is included in the broadcast signal.
Listening to Multi-Track Sound
Settings Broadcasting Expert Settings Audio Options Multi-Track Sound
Fine-tuning analog broadcasts
Settings Broadcasting Expert Settings Fine Tune
"This function is only available for analog broadcasts.
47
Adjusting the Picture Quality
Change the Picture Mode and adjust Expert Settings.
Choosing a picture mode
Settings Picture Picture Mode Try Now
You can select the Picture Mode that provides the best viewing experience.
●Dynamic
Makes the picture brighter and clearer in bright viewing environments.
●Standard
Is the default mode suitable for general viewing environments.
●Natural
Reduces eye strain for a comfortable viewing experience.
●Movie
Is suitable for watching TV or movies in a dark room.
Configuring advanced picture settings
Settings Picture Expert Settings Try Now
Configure the screen settings to your taste by using the following functions:
●Backlight
●Brightness
●Contrast
●Sharpness
●Color
●Tint (G/R)
●Apply Picture Settings
●Digital Clean View
"Auto Visualization is only available for analog broadcasts.
●Auto Motion Plus
"When LED Clear Motion is set to On, the screen appears darker than when it is Off.
Picture and Sound
You can change the settings for picture and sound according to your preference.
48
●Film Mode
"This function is only available when the input signal is TV, AV, Component (480i, 1080i), or HDMI (1080i).
●Smart LED
"This function is not available on certain models in specific geographical areas.
●HDMI UHD Color
"When you set the HDMI connection to On, the TV turns off and then on automatically.
"The HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals,
while the HDMI connection with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2
input signals. For more information, refer to "Supported Resolutions for UHD Input Signals."
"For the SUHD models, each HDMI connection can be individually optimized for HDMI UHD Color. For the
UHD models, make sure to connect to the HDMI IN 1 port of the TV.
"When you connect the TV to an external device that supports only the UHD 24 or 30 Hz frequency or any
FHD frequency, the HDMI UHD Color function may not be available. In this case, set HDMI UHD Color to
Off.
●HDMI Black Level
"This function is only available when the input signal, connected to the TV via an HDMI connector, is set to
RGB444.
●Dynamic Contrast
●Color Tone
"Cool and Standard are only available when Picture Mode is set to Dynamic.
"Color Tone is only available when the TV is connected to a computer via an HDMI-to-DVI cable.
●White Balance
●Gamma
●RGB Only Mode
●Color Space
●Reset Picture
48 49
Picture Support Functions
Configure the picture settings for your TV.
Viewing a picture-in-picture (PIP)
Settings Picture PIP
While viewing video from an external device such as a Blu-ray player on the main screen, you can watch a
TV broadcast in a picture-in-picture (PIP) window.
"This function is not available in the U.S.A. and Canada.
"This function is not available on certain models in specific geographical areas.
"PIP is not available while Smart Hub is active.
"Playing a game or using the karaoke function on the main screen can result in lower PIP picture quality.
"The PIP function is only available under the following conditions: 1) The main screen's source is a Component
or HDMI connection. 2) The input resolution is less than FHD (Full HD).
"The PIP window supports digital channels only and does not support UHD channels.
Viewing a HDR mode
Settings Picture Expert Settings HDR+ Mode
Automatically provide an optimal HDR effect based on the video source.
The HDR (High Dynamic Range) technology implements video image that is very similar to the image
shown through human eyes by finely adjusting the contrast of the source.
"This function is only available on certain models in specific geographical areas.
50
Changing the picture size
Settings Picture Picture Size Try Now
You can change the size of the picture displayed on the TV screen.
●16:9 Standard
●Custom
●4:3
[ Do not watch your TV in 4:3 mode for extended periods of time. This action can cause the black bars,
which appear at the top, bottom, left, and right sides of the screen in 4:3 mode, to "burn in" and
appear as temporary or permanent after images on the screen. If the TV is used for commercial or
non-normal consumer use, then damage to the screen caused by screen "burn in" is not covered by
your Warranty.
"Supported picture sizes differ with the input signal. For more information about supported picture sizes, refer
to "Picture sizes and input signals."
Fitting the picture to the screen
Settings Picture Picture Size Fit to Screen
"The availability of this function depends on the Picture Size.
Adjusting the picture size and/or position
Settings Picture Picture Size Zoom/Position
"The availability of this function depends on the Picture Size.
50 51
Adjusting the Sound Quality
Change the Sound Mode and adjust Expert Settings.
Choosing a sound mode
Settings Sound Sound Mode Try Now
You can select a sound mode to optimize your listening experience.
Configuring advanced sound settings
Settings Sound Expert Settings Try Now
You can personalize the sound quality by adjusting the following settings.
●Balance
●Equalizer
●TV Installation Type
●Wireless Speaker Manager
"For more information, refer to "Listening to the TV through Bluetooth devices."
●HDMI Audio Format
●Audio Format
●Audio Delay
●Auto Volume
"If you want to use the volume control of a connected source device to control the sound, deactivate Auto
Volume. When you use Auto Volume with a source device, the device's volume control may not function
properly.
●Sound Feedback
●Reset Sound
52
Using the Sound Support Functions
Configure the sound settings for your TV.
Selecting speakers
Settings Sound Select Speaker Try Now
You can select which speakers the TV uses for audio output.
"When Select Speaker is set so that sound comes from external speakers only, the Volume and Mute buttons
and some Sound functions are disabled.
Listening to the TV through Bluetooth devices
Settings Sound Expert Settings Wireless Speaker Manager Bluetooth Audio Devices
You can connect Bluetooth audio devices to the TV. They must be paired using the TV's Bluetooth function.
For more information on pairing, refer to the Bluetooth audio device's operating manual.
"This function is not available on certain models in specific geographical areas.
"If the TV fails to find a Bluetooth audio device, place the device closer to the TV, and then select Refresh.
"When you turn on a paired Bluetooth audio device, the TV detects it automatically, and then displays a pop-up
window. Use this pop-up window to activate/deactivate the Bluetooth audio device.
"The sound quality may be affected by the condition of your wireless network.
"To connect a Samsung audio device that supports TV SoundConnect to the TV, change the mode on the
Samsung audio device to TV SoundConnect.
"The devices connected by the TV SoundConnect function can be controlled in Bluetooth Audio Devices.
"Before using a Bluetooth audio device, refer to “Read Before Using Bluetooth Devices."
52 53
Listening to the TV through a Multiroom speaker
"This function is not available on certain models in specific geographical areas.
Creating surround effect through Multiroom speaker
Settings Sound Expert Settings Wireless Speaker Manager Multiroom Link Type
When a multiroom speaker is used, an optimal sound can be output by creating surround effect. You can
select any of the configurations with and without sound bar.
Configuring the surround effect settings through Multiroom speaker
Settings Sound Expert Settings Wireless Speaker Manager Multiroom Link Settings
You can hear the TV sound after configuration of the surround effect through Multiroom speaker.
"The Multiroom Link function is only available when at least one Samsung Multiroom Link compatible speaker
is connected to the TV.
"The Multiroom Link function is deactivated when you activate Smart View (Screen Mirroring).
"The audio from the secondary device(s) may lag behind the audio and video of the main device that is playing
the source content.
"For more information, refer to the Multiroom Link manual on the Samsung web site. (www.samsung.com)
54
Setting the Time and Using the Timer
Set the current time and use the timer function.
Setting the current time
Settings System Time Try Now
You can set the Clock manually or automatically. Once the Clock is set, you can view the current time on
the TV anytime.
"The clock must be reset every time the power is disconnected.
Setting the clock using digital broadcast info
Settings System Time Clock Clock Mode Auto
"This function works only when the TV's antenna jack is connected to either an antenna or a cable output and is
receiving digital broadcasts.
"Depending on the broadcast signal, the displayed time may differ.
"The accuracy of the time information received may differ with the channel and signal.
Changing the current time
Settings System Time Clock Time Offset
"Time Offset adjusts the time through a network connection. This function is only available if Clock Mode is set
to Auto and the TV is connected to the Internet though a local area network.
"Time Offset adjusts the time if the TV fails to receive time information through normal digital broadcast
signals.
Setting the clock manually
Settings System Time Clock Clock Mode Manual Clock Set
System and Support
You can configure the environment settings such as time, screen burn protection, software update, etc.
54 55
Using the timers
Using the sleep timer
Settings System Time Sleep Timer
You can use this function to automatically shut off the TV after a pre-set period of time. You can set the
timer in 30 minute increments for up to 3 hours.
Turning on the TV using the on timer
Settings System Time On Timer
You can set On Timer to make the TV turn on automatically at a specific time. On Timer is only available
when the Clock has already been set.
The On Timer function lets you select a source for the TV to use when it turns on. If you want to play
content saved in a USB device or content from an HDMI or Component source, such as a DVD player, Blue-
ray player, or cable/satellite box, connect the device to the TV before you start On Timer setup and turn it
on. For On Timer to function, you must keep the device connected to the TV.
Music and Photo options let you specify a USB device folder containing music files in the music field and/
or a folder containing photos in the photo field. If you select both a folder that contains music files and a
folder that contains photo files, the TV plays the music files and displays the photos at the same time.
●If the folder that you choose has sub-folders, you can select a sub-folder in the same way.
●This function does not work properly if the selected USB device does not contain media files or a
folder has not been specified.
●The slideshow will not start if there is only one image file on the USB device.
●Folders with long names cannot be selected.
●Make sure to use different folder names for multiple USB devices.
●Use a USB memory stick or multi-card reader. On Timer may not work with certain battery-powered
USB devices, MP3 players, or PMPs because the TV may take too long to recognize the device.
Turning off the TV using the off timer
Settings System Time Off Timer
56
Using the Screen Burn Protection and Energy Saving Functions
Protect the screen from screen burn-in and reduce the TV's energy consumption.
Preventing screen burn
Settings System Expert Settings Auto Protection Time
Still images can leave burned-in after-images if left on the screen for a long period of time. To protect the
screen, go to Auto Protection Time, and then select a time setting from the list. If a still image is shown
on the screen for longer than the time that you selected, the TV automatically activates the Screen Burn
Protection function.
Reducing the energy consumption of the TV
Settings System Eco Solution Try Now
You can adjust the brightness level of the TV and prevent overheating to reduce overall power
consumption.
●Eco Sensor Try Now
Automatically adjusts the brightness level of the TV, according to the ambient light level, to reduce
power consumption. If the Eco Sensor has adjusted the screen's brightness level, you can select Min.
Backlight to manually adjust the minimum screen brightness.
●Energy Saving Mode Try Now
Allows you to select a brightness setting from the list to reduce the TV's power consumption.
●Motion Lighting Try Now
Adjusts the brightness in response to on-screen movements to reduce power consumption.
●Auto Power Off Try Now
Automatically turns off the TV to prevent overheating if there is no operation for the length of time
you specify (4, 6, or 8 hours).
56 57
Using Anynet+ (HDMI-CEC)
Control the external devices connected via Anynet+ (HDMI-CEC) with the remote control.
You can use the TV's remote control to control external devices that are connected to the TV by an HDMI
cable and that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-
CEC) with the remote control.
Connecting an external device through Anynet+ and using their menus
Settings System Expert Settings Anynet+ (HDMI-CEC)
1.
Set Anynet+ (HDMI-CEC) to On.
2.
Connect an HDMI-CEC-compliant device to the TV.
3.
Turn on the connected external device. The device is automatically connected to the TV. After
connection is finished, you can access the menu of the connected device on your TV screen using your
TV remote and control the device.
"The connecting process can take up to 2 minutes to complete.
Read before connecting an Anynet+ (HDMI-CEC) device
"You can configure the TV's Universal Remote to control third-party cable boxes, Blu-ray players, and home
theaters that do not support HDMI-CEC. For more information, refer to "Controlling External Devices with the
Samsung Smart Remote - Using the Universal Remote."
"Anynet+ cannot be used to control external devices that do not support HDMI-CEC.
"Anynet+ (HDMI-CEC)-enabled devices must be connected to the TV with an HDMI cable. Note that some HDMI
cables may not support Anynet+ (HDMI-CEC).
"The TV remote control may not work under certain circumstances. If this occurs, set up the device as an
Anynet+ (HDMI-CEC)-enabled device again.
"Anynet+ (HDMI-CEC) works only with external devices that support HDMI-CEC and only when those devices are
either in standby mode or turned on.
"Anynet+ (HDMI-CEC) can control up to 12 compliant external devices (up to 3 of the same type) except for
home theaters. Anynet+ (HDMI-CEC) can control only one home theater system.
"To listen to 5.1-channel audio from an external device, connect the device to the TV via an HDMI cable and
connect a 5.1 home theater system directly to the external device's digital audio output connector.
"If an external device has been set up for both Anynet+ and a universal remote control, the device can be
controlled only with the universal remote control.
58
Updating the TV’s Software
View your TV's software version and update it if necessary.
Settings Support Software Update Try Now
Updating the TV’s software to the latest version
[ DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on
automatically after completing the software update. Video and audio settings may be reset to their
defaults after a software update.
Updating through the Internet
Settings Support Software Update Update now
"Updating from the Internet requires an active Internet connection.
Updating through the USB device
Settings Support Software Update Update now
After downloading the update file from the website and storing it on a USB device, connect the USB device
to the TV for update.
"To update using a USB flash drive, download the update package from Samsung.com to your computer. Then,
save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the
update package.
Updating the TV automatically
Settings Support Software Update Auto Update
If the TV is connected to the Internet, you can have the TV's software update itself automatically while
you are watching the TV. When the background update is completed, it is applied the next time the TV is
turned on.
"This function may take a longer time if another network function is running concurrently.
"This function requires an Internet connection.
"If you agree to the Smart Hub terms and conditions, Auto Update is set to On automatically. If you do not want
the TV's software to update itself automatically, set Auto Update to Off.
58 59
Protecting the TV from Hacking and Malicious Code
Protect your TV from hacking attempts and malicious code.
Settings System Expert Settings Smart Security
You can use Smart Security to protect the TV from hacking and malicious code when it is connected to the
Internet.
Checking the TV and connected storage for malicious code
Settings System Expert Settings Smart Security Scan
If malicious code is found, the results of the scan will appear on the screen. This result window displays all
malicious code found. You can quarantine (isolate) the code. Quarantining prevents it from executing.
1.
Select all the malicious code to quarantine.
2.
Select Isolate. The selected malicious code is relocated to the Isolated List.
"The Isolated List displays all quarantined malicious codes.
Scanning for viruses in real time
Settings System Expert Settings Smart Security Real-Time Monitoring
Viewing scan results
Settings System Expert Settings Smart Security Monitoring Results
60
Using Other Functions
View other functions.
Running the accessibility functions
Settings System Accessibility Try Now
Enabling voice guides for the visually impaired
Settings System Accessibility Voice Guide Try Now
You can activate voice guides that describe the menu options aloud to aid the visually impaired. To
activate this function, set Voice Guide to On. With Voice Guide on, the TV provides voice guides for channel
change, volume adjust, information on current and upcoming programs, schedule viewing, other TV
functions, various content in the Web Browser, and in Search.
"The Voice Guide is provided in the language that is specified on the Language screen. However, some
languages are not supported by Voice Guide even though they are listed in the Language screen. English is
always supported.
Changing the volume, speed, and pitch of the Voice Guide
You can configure the volume, pitch, speed, and level of the Voice Guide.
Enabling audio for the video description function
Settings System Accessibility Video Description
You can activate an audio guide that provides an audio description of video scenes for the visually
impaired. This function is only available with broadcasts that provide this service.
60 61
Showing captions
Settings System Accessibility Caption Caption
Set Caption to On to watch programs with the captions displayed.
"Captions are not displayed by programs that do not support captions.
"The TV cannot control or modify DVD or Blu-ray subtitles. To control DVD or Blu-ray subtitles, use the sub-title
feature of the DVD or Blu-ray player and the player's remote control.
Selecting the caption language
Settings System Accessibility Caption Caption Mode
●Default / CC1 ~ CC4 / Text1 ~ Text4
(Analog channels only) Operates in either analog TV channel mode or when a signal is supplied from
an external device to the TV. (Depending on the broadcast signal, the analog caption function may or
may not work with digital channels.)
●Default / Service1 ~ Service6 / CC1 ~ CC4 / Text1 ~ Text4
(Digital channels only) Works with digital channels. Service1 – Service6 may not be available in
digital caption mode depending on the broadcast.
Setting the digital caption related options
Settings System Accessibility Caption Digital Caption Options
You can change the font color, background color, and size settings.
"The foreground and background colors and opacity settings cannot be the same.
Adjusting the menu transparency
Settings System Accessibility Settings Menu Transparency Try Now
You can adjust the menu's transparency.
"Setting High Contrast ( Settings System Accessibility High Contrast) to On automatically
switches the menu display mode to opaque. You cannot manually change the Settings Menu Transparency
settings.
White text on black background (high contrast)
Settings System Accessibility High Contrast Try Now
You can change major service screens to white text on a black background or change the transparent TV
menus to opaque so that text can be more easily read. To activate this function, set High Contrast to On.
62
Enlarging the font (for the visually impaired)
Settings System Accessibility Enlarge Try Now
You can enlarge the size of the font on the screen. To activate, set Enlarge to On.
Learning about the remote control (for the visually impaired)
Settings System Accessibility Learn Remote Control Try Now
This function helps individuals with a visual impairment to learn the positions of the buttons on the
remote control. When this function is activated, you can press a button on the remote control and the TV
will tell you its name. To return to the previous screen, press the button twice. To exit, press and hold
the button.
"This function is only available in the U.S.A. and Canada.
Listening to the TV through Bluetooth devices (for the hearing impaired)
Settings System Accessibility Multi-output Audio Try Now
You can turn on both the TV speaker and Bluetooth devices at the same time. When this function is active,
you can set the volume of the Bluetooth devices higher than the volume of the TV speaker.
"This function is not available on certain models in specific geographical areas.
"When you connect Bluetooth devices to the TV, the Multi-output Audio is activated. For more information
about connecting Bluetooth devices to the TV, refer to "Listening to the TV through Bluetooth devices."
Configuring advanced system settings
Settings System Expert Settings Try Now
Changing the menu language
Settings System Expert Settings Language
62 63
Setting up a password
Settings System Expert Settings Change PIN
The PIN input window appears. Enter a PIN. Enter it again to confirm it. The default PIN is 0000.
If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following
buttons on the remote control in the order shown to reset the PIN to 0000: VOL → Volume Up → →
Volume Down → → Volume Up → . On the standard remote control: → ( ) (Volume Up) → RETURN →
() (Volume Down) → RETURN → ( ) (Volume Up) → RETURN.
Enabling/Disabling the front indicators
Settings System Expert Settings Light Effect
"The color of the TV's indicator lights may differ by the model.
"This function is not available on certain models in specific geographical areas.
Registering the TV as a DivX-certified device (watching for pay DivX movies)
Settings System Expert Settings DivX® Video On Demand
"Digital Rights Management (DRM) is a technical security mechanism that protects the content provider's
copyright.
"You can watch recorded movies or free DivX movies without registration.
"Visit the DivX website (http://www.divx.com) and log in to your user account before registering the TV as a
DivX-certified device. If you do not have an account, create one.
Checking Notifications
Settings System Expert Settings View Notifications
You can view the list of event messages generated by the TV. View Notifications appears on the screen
when events such as an update release for an app or a Samsung Account login/logout occurs.
"To delete all notifications, select Delete All.
"To check the SMART TV's service notifications in a WEB BROWSER, select Service Notice.
Locking/Unlocking the TV Controller or Control Stick
Settings System Expert Settings TV Controller Lock or Control Stick Lock
"The actual name of this function may differ depending on the model.
64
Using the TV as a display model (for retail stores)
Settings System Expert Settings Usage Mode
You can turn the TV into a display model for retail environments by setting Usage Mode to Retail Mode.
"For all other uses, select Home Mode.
"With Retail Mode, some functions are disabled, and the TV automatically resets itself after a preset amount of
time.
Enabling game mode
Settings Picture Special Viewing Mode Game Mode Try Now
"The game mode is not available for normal TV viewing.
"The screen may shake somewhat.
"When Game Mode is enabled, Picture Mode and Sound Mode are switched to Game automatically.
"To use a different external device, first disconnect the game console and disable Game Mode.
Restoring the TV to the factory settings
Settings Support Self Diagnosis Reset
You can restore all TV settings (excluding the Internet and network settings) to the factory defaults.
1.
Select Reset. The security PIN entry window appears.
2.
Enter the security PIN, and then select Yes. All settings are then reset. The TV turns off and on again
automatically and displays the Setup screen.
"For more information on Setup, refer to the user manual that came with the TV.
65
Getting Support
Get help directly from Samsung if you have a problem with your TV.
Getting support through Remote Management
Settings Support Remote Management Try Now
To let Samsung Electronics diagnose your TV remotely when you need assistance with your TV, set Remote
Management to On. You will need to read and agree to the service agreement before using this feature.
"This function requires an Internet connection.
What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can
remotely:
●Diagnose your TV
●Adjust the TV settings for you
●Perform a factory reset your TV
●Install recommended firmware updates
How does Remote Support Work?
You can easily have a Samsung Tech service your TV remotely:
1.
Call the Samsung Contact Center and ask for remote support.
2.
Open the menu on your TV and go to the Support section.
3.
Select Remote Management, then read and agree to the service agreements. When the PIN screen
appears, provide the PIN number to the agent.
4.
The agent will then access your TV.
Finding the contact information for service
Settings Support Contact Samsung Try Now
You can view the address of the Samsung website, the call center phone number, your TV's model number,
your TV's software version, the Smart Hub info, and other information you may need to get service support
from a Samsung call agent or the Samsung website.
"You can also find information by reading the QR code of the product.
Troubleshooting
You can get various solutions against troubles while watching TV. In case of unknown troubles, contact Samsung Contact Center.
66
Requesting service
Settings Support Request Support Try Now
"This function is not available in specific geographical areas.
You can request service when you encounter a problem with the TV. Select the item matching the problem
that you encountered, and then select Request Now or Schedule Appointment Send. Your service
request will be registered.
"You should agree to the terms and conditions for the service request.
Diagnosing TV operational issues
You can diagnose issues with your TV and Smart Hub and run reset functions.
Settings Support Self Diagnosis Try Now
You can use the Picture Test to help diagnose video issues and the Sound Test to diagnose sound issues.
You can also view signal strength information for over-the-air digital signals, test the Smart Hub Internet
connection, and run the Smart Hub and TV factory reset functions.
There Is a Problem with the Picture
When the TV has trouble with the picture, these steps may help resolve the problem.
Testing the picture
Settings Support Self Diagnosis Start Picture Test
Before you review the list of problems and solutions below, use Start Picture Test to determine if the
problem is caused by the TV. Start Picture Test displays a high definition picture you can examine for flaws
or faults.
The problem Try this!
Flickering and
Dimming
If your Samsung Television is flickering or dimming sporadically, you may need to
disable some of the energy efficiency features. Disable Energy Saving Mode (
Settings System Eco Solution Energy Saving Mode), Eco Sensor (
Settings System Eco Solution Eco Sensor), or Motion Lighting (
Settings System Eco Solution Motion Lighting).
Component
Connections/Screen
Color
If the color on your Samsung television screen is not correct or the black and white
colors are off, run Start Picture Test ( Settings Support Self Diagnosis
Start Picture Test).
If the test results indicate that the problem is not caused by the TV, do the following:
●Confirm that the video input connectors are connected to the correct external device video
output connectors.
●Check the other connections as well. If the TV is connected to an external device via
a component cable, confirm that the Pb, Pr, and Y jacks are plugged into their proper
connectors.
66 67
The problem Try this!
Screen Brightness
If the colors on your Samsung TV are correct but just a little too dark or bright, try
adjusting the following settings first.
●Select Settings Picture Expert Settings and adjust the Backlight, Contrast,
Brightness, Sharpness, Color, or Tint (G/R) settings.
Ghosting, Blurring, or
Juddering
If you notice ghosting or blurring on the screen, use the Auto Motion Plus function (
Settings Picture Expert Settings Auto Motion Plus) to resolve the issue.
Unwanted Powering
Off
If your Samsung TV appears to turn off by itself, try disabling some of the TV's energy
efficiency functions. See if Sleep Timer ( Settings System Time Sleep
Timer) has been enabled. The Sleep Timer automatically turns the TV off after a
specified period of time. If the Sleep Timer has not been enabled, see if Auto Power
Off ( Settings System Eco Solution Auto Power Off) has been enabled
and disable it.
Problems Powering On
If you are having problems powering on your Samsung television, there are a number
of things to check before calling the service department. Confirm that the TV's power
cord is connected correctly at both ends and that the remote control is operating
normally. Make sure that the antenna cable or cable TV cable is firmly connected. If
you have a cable or satellite box, confirm that it is plugged in and turned on.
Unable to find a
Channel
If your TV is not connected to a cable or satellite box, run Auto Program (
Settings Broadcasting Auto Program).
The TV image does not
look as good as it did in
the store.
Store displays are all tuned to digital, HD (high definition) channels.
If you have an analog cable or satellite box, upgrade to a digital cable or satellite box.
Use HDMI or Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a
channel that is broadcasting HD content.
●Cable/Satellite Subscribers: Try HD channels from the channel lineup.
●Air/Cable Antenna Connection: Try HD channels after running the Auto Program function.
Adjust the cable or satellite box's video output resolution to 1080i or 720p.
The picture is
distorted.
The compression of video content may cause picture distortions, especially in fast
moving pictures from sports programs and action movies.
If the signal reception is weak or poor, screen distortion may be accompanied but it is
not a malfunction.
Mobile phones used close to the TV (within 3.2 ft) may cause noise in analog and
digital channels.
The color is wrong or
missing.
If you’re using a Component connection, make sure that the Component cables
are connected to the correct jacks. Incorrect or loose connections may cause color
problems or a blank screen.
68
The problem Try this!
The color is poor or the
picture is not bright
enough.
Go to the Picture and then adjust the Picture Mode, Brightness, Sharpness, and Color
settings.
See if Energy Saving Mode ( Settings System Eco Solution Energy
Saving Mode) has been enabled.
Try resetting the picture. ( Settings Picture Expert Settings Reset
Picture)
There is a dotted line
on the edge of the
screen.
Change Picture Size to 16:9 Standard.
The picture is black
and white.
If you are using AV, analog equipment, disconnect the adapter from the Component
(Blue) input jack on the TV and connect it to the AV In (Yellow) input jack.
"If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact
Samsung’s Call Center for assistance.
"If the test picture is displayed properly, there may be a problem with an external device. Please check the
connections.
"If the problem persists, check the signal strength or refer to the external device’s user manual.
I Can't Hear the Sound Clearly
When the TV has difficulties with sound, these steps may help resolve the problem.
Testing the sound
Settings Support Self Diagnosis Start Sound Test
If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external
device or the broadcast signal's strength.
The problem Try this!
There is no sound or
the sound is too low at
maximum volume.
Check the volume control of the device (cable or satellite box, DVD, Blu-ray, etc.)
connected to your TV.
The picture is good but
there is no sound.
Set Settings Sound Select Speaker to TV Speaker.
If you are using an external device, check the device’s audio output option. (For
example, you may need to change your cable box’s audio option to HDMI if the box
connected to your TV is using an HDMI cable.)
To listen to computer sound, connect an external speaker to the computer’s audio
output connector.
If your TV has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting and then reconnecting the device’s
power cable.
68 69
The problem Try this!
The speakers are making
an odd sound.
Make sure that the audio cable is connected to the correct audio output connector
on the external device.
For antenna or cable connections, check the signal information. A low signal level
may cause sound distortions.
Run Start Sound Test ( Settings Support Self Diagnosis Start Sound
Test).
There Is a Problem with the Broadcast
When the TV has difficulties receving broadcasts, these steps may help resolve the problem.
The problem Try this!
“Weak or No Signal”
displayed in TV mode/
cannot find channel.
Select Source to confirm that the correct input source has been selected.
If the TV is not connected to a cable or satellite box, run Auto Program to search for
channels ( Settings Broadcasting Auto Program).
The TV is not receiving all
channels.
Confirm that the coaxial cable is securely connected to the TV.
Run Start Setup ( Settings System Start Setup) or Auto Program (
Settings Broadcasting Auto Program).
There are no captions
with digital channels.
Go to Caption ( Settings System Accessibility Caption) and change
the Caption Mode.
Some channels may not have caption data.
The picture is distorted.
The compression of the video content may cause picture distortions. This is
especially true with fast moving pictures from sports programs and action movies.
A weak signal can cause picture distortions. This is not a problem with the TV.
The picture quality is low. Select high definition (HD) channels or programs.
70
My Computer Won't Connect
When the TV has difficulties connecting to a PC, these steps may help resolve the problem.
The problem Try this!
The "Mode Not
Supported" message
appears.
Set your PC’s output resolution so it matches a resolution supported by the TV.
The video is OK but there
is no audio.
If you are using an HDMI connection, check the audio output setting on your PC.
If you are using an HDMI-to-DVI cable, a separate audio cable is required. Note that
the HDMI-to-DVI connection is only supported by the HDMI (DVI) port and does not
transmit audio. To listen to the computer sound, connect external speakers to the
audio output connection of the computer.
The TV Won't Connect to the Internet
When the TV has difficulties connecting to the Internet, these steps may help resolve the problem.
The problem Try this!
The TV cannot connect
to your network or apps
(for Internet compatible
models only).
Make sure the TV has a network connection ( Settings Network
Network Status).
Contact your Internet service provider.
The wireless network
connection failed. Confirm your wireless modem/router is on and connected to the Internet.
The wireless network
signal is too weak.
Position your wireless router, modem router, or access point in a central location.
Avoid putting it in a corner.
Use a wireless repeater to get an instant boost in your wireless signal strength.
Place the repeater halfway between your wireless router and your TV.
The most common wireless technology, 802.11g (wireless-G), operates at a
frequency of 2.4 GHz. This frequency is widely used by many cordless phones,
microwave ovens, baby monitors, garage doors, and other wireless devices. Reduce
interference by not using or turning off wireless devices that use the 2.4 GHz
frequency. Instead, use devices that communicate via the 5.0 GHz frequency.
The software update over
the Internet has failed.
Check the network connection status ( Settings Network Network
Status).
If the TV is not connected to a network, connect it to a network.
The upgrade stops if you already have the latest software version.
70 71
The Schedule Recording/Timeshift Function Isn't Working
When Timeshift or Schedule recording aren't working, these steps may help resolve the problem.
"This function is not available in the U.S.A. and Canada.
The problem Try this!
Schedule Recording cannot
be used.
Check if there is a USB device connected to the TV.
Recording will automatically stop if the signal becomes too weak. The Timeshift
function will not work if there isn't enough storage space on the USB device.
Anynet+ (HDMI-CEC) Isn't Working
When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem.
The problem Try this!
Anynet+ does not
work.
Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+
devices only.
Check if the power cord of the Anynet+ device is properly connected.
Check the cable connections of the Anynet+ device.
Go to Anynet+ (HDMI-CEC) ( Settings System Expert Settings Anynet+
(HDMI-CEC)) and see if Anynet+ (HDMI-CEC) has been set to On.
Check whether the TV remote control is in TV mode.
Check whether the remote control is Anynet+ compatible.
Anynet+ may not function when some other functions are active, including Channel
Search, Smart Hub, Initial Setup, etc.
If you have disconnected and then reconnected the HDMI cable, scan for devices again
or turn your TV off and on.
I want to start Anynet+.
Check if the Anynet+ device is properly connected to the TV, and then select the
Anynet+ (HDMI-CEC) ( Settings System Expert Settings Anynet+
(HDMI-CEC)) menu to see if Anynet+ (HDMI-CEC) is set to On.
I want to exit Anynet+. Set Anynet+ (HDMI-CEC) ( Settings System Expert Settings Anynet+
(HDMI-CEC)) to Off.
The message
"Connecting to
Anynet+ device..."
or "Disconnecting
from Anynet+ device"
appears on the screen.
You cannot use the remote control when the TV is configuring Anynet+ or switching
to a viewing mode. Use the remote control after the TV has completed the Anynet+
configuration or has switched to a viewing mode.
The Anynet+ device
won't play. You cannot use the play function when Start Setup is in progress.
72
The problem Try this!
The connected device
is not displayed.
Check whether the device supports Anynet+.
Check whether the HDMI cable is properly connected.
Go to Anynet+ (HDMI-CEC) ( Settings System Expert Settings Anynet+
(HDMI-CEC)) and see if Anynet+ (HDMI-CEC) has been set to On.
Scan for Anynet+ devices again.
Anynet+ devices must be connected to the TV using an HDMI cable. Make sure the
device is connected to your TV with an HDMI cable. Some HDMI cables may not
support Anynet+.
If the connection is terminated because there has been a power failure or the HDMI
cable has been disconnected, please scan for the device again.
The TV audio is not
being played through
the receiver.
Connect an optical cable to the TV and the receiver.
ARC enables the TV to output digital sound via the HDMI (ARC) port.
However, ARC is only available when the TV is connected to an audio receiver that
supports ARC.
I Have Trouble Launching/Using Apps
When apps aren't working, these steps may help resolve the problem.
The problem Try this!
I launched an app, but
it's in English. How can
I change the language?
Languages supported by the app may be different from the user interface language.
The ability to change the language depends on the service provider.
My application is not
working.
Check with the service provider.
Refer to the Help section on the application service provider's website.
My File Won't Play
When files aren't playing, this may help resolve the problem.
The problem Try this!
Some files can't be
played.
This problem may occur with high-bitrate files. Most files can be played back, but you
might experience problems with high-bitrate files.
72 73
I Want to Reset the TV
Initialize the settings to factory defaults.
Reset Path Description
Reset Settings
Settings
Support Self Diagnosis
Reset
Resets Picture, Sound, Broadcasting, and all other settings,
except for the network settings, to the default settings.
Reset Smart Hub
Settings
Support Self Diagnosis
Reset Smart Hub
Resets all Smart Hub settings to their factory defaults and
deletes all information related to Samsung accounts, linked
service accounts, Smart Hub service agreements, and Smart
Hub applications.
Other Issues
Use these procedures to resolve other issues that may occur.
The problem Try this!
The TV is hot.
Watching TV for an extended period of time causes the panel to generate heat. The
heat from the panel is dissipated through internal vents running along the top of
the TV. The bottom, however, may feel hot to the touch after extended use. Children
watching TV need constant adult supervision to prevent them from touching the
TV. This heat, however, is not a defect and does not affect the TV's functionality.
The picture won’t display
in full screen.
HD channels will have black bars on either side of the screen when displaying
upscaled SD (4:3) content.
Black bars will appear at the top and bottom of the screen when you watch movies
that have aspect ratios different from your TV.
Adjust the picture size options on your external device or set the TV to full screen.
The "Mode Not
Supported" message
appears.
The output resolution of the attached device is not supported by the TV. Check
the TV's supported resolutions and adjust the external device’s output resolution
accordingly.
The Captions item in the
TV is grayed out.
When an external device is connected with an HDMI or Component cable, the
Caption is unavailable. Adjust the caption setting on the external device.
The TV smells of plastic. This smell is normal and will dissipate over time.
The Signal Information
under Self Diagnosis isn't
activated.
Verify that the current channel is a digital channel.
Signal Information is only available for digital channels.
The TV is tilted to the
side. Remove the base stand from the TV and reassemble it.
The stand is wobbly or
crooked. Make sure the indicator arrows on the stand and stand holder are properly aligned.
74
The problem Try this!
The remote control and/
or voice control does not
work.
The TV ships with protective stickers covering some of the sensors. Make sure all
of the stickers have been removed.
The Broadcasting has
been deactivated.
Broadcasting is only available when the Source is set to TV.
The Broadcasting cannot be accessed while you watch TV using a cable or satellite
box.
The Broadcasting cannot be accessed while a recording is in progress or the
Timeshift function is running.
The settings are lost after
5 minutes or every time
the TV is turned off.
If the Usage Mode is set to Retail Mode, the TV's audio and video settings are
automatically reset every 5 minutes.
Change the Usage Mode ( Settings System Expert Settings Usage
Mode) to Home Mode.
There is an intermittent
loss of audio or video.
Check the cable connections and reconnect them.
Loss of audio or video can be caused by using overly rigid or thick cables.
Make sure the cables are flexible enough for long term use. If you are mounting the
TV to a wall, we recommend using cables with 90-degree connectors.
There are small particles
on the TV's bezel. This is part of the product’s design and is not a defect.
The PIP is not available.
PIP is available only when an external device is connected with an HDMI or
Component cable. Note that the function is unavailable when the Smart Hub is
active or the Sports Mode is On.
"This function is not available in the U.S.A. and Canada.
A POP (TV’s internal
banner ad) appears on
the screen.
Change the Usage Mode ( Settings System Expert Settings Usage
Mode) to Home Mode.
The TV is making a
popping noise.
The expansion and contraction of the TV's outer casing may cause a popping noise.
This does not indicate a product malfunction. The TV is safe to use.
The TV is making a
humming noise.
Your TV utilizes high-speed switching circuits and high levels of electrical current.
Depending on the TV's brightness level, the TV may seem slightly noisier than a
conventional TV.
Your TV has undergone strict quality control procedures that meet our demanding
performance and reliability requirements.
Some noise coming from the TV is considered normal and is not an acceptable
cause for an exchange or refund.
75
Before Using the Recording and Timeshift Functions
Read these instructions before using Recording and Timeshift.
Before using the recording and schedule recording functions
"Recording is not supported in the U.S.A. and Canada.
●To set up a Schedule Recording, you must first set the TV's clock. Set the Clock ( Settings
System Time Clock).
●You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries.
●Recordings are DRM-protected and therefore cannot be played back on a computer or on a different
TV. In addition, these files cannot be played back on your TV if its video circuit has been replaced.
●A USB hard drive with a speed of 5,400 rpm or above is recommended. However, RAID-type USB
hard drives are not supported.
●USB memory sticks are not supported.
●The total recording capacity may differ with the amount of available hard drive space and the
recording quality level.
●Schedule Recording requires at least 100 MB of free space on the USB storage device. Recording
will stop if the available storage space falls below 50MB while recording is in progress.
●If the available storage space falls below 500 MB while both the Schedule Recording and Timeshift
functions are in progress, only the recording will stop.
●The maximum recording time is 720 minutes.
●Videos are played according to the TV settings.
●If the input signal is changed while recording is in progress, the screen will go blank until the
change is made. In this case, recording will resume, but will not be available.
●When using the Record or Schedule Recording function, the actual recording may start a second or
two later than the specified time.
●If the Schedule Recording function is operating while a recording is being made on an HDMI-CEC
external device, the priority is given to the Schedule Recording.
●Connecting a recording device to the TV automatically deletes abnormally saved recorded files.
●If the Off Timer or Auto Power Off has been set, the TV will override these settings, continue to
record, and turn off after the recording has ended.
Precautions and Notes
You can get instructions and information that you must read after installation.
76
Before using the timeshift function
"Timeshift is not supported in the U.S.A. and Canada.
●A USB hard drive with a speed of 5,400 rpm or above is recommended. However, RAID-type USB
hard drives are not supported.
●USB memory sticks or flash drives are not supported.
●The total recording capacity may differ with the amount of available hard drive space and the
recording quality level.
●If the available storage space falls below 500 MB while both the Schedule Recording and Timeshift
functions are in progress, only the recording will stop.
●The maximum amount of time available for the Timeshift function is 90 minutes.
●The Timeshift function is not available for locked channels.
●Time-shifted videos are played according to the TV settings.
●The Timeshift function may be terminated automatically once it reaches its maximum capacity.
●The Timeshift function requires at least 1.5 GB of free space available on the USB storage device.
76 77
Supported Resolutions for UHD Input Signals
Check the supported resolution for UHD input signals.
●Resolution: 3840 x 2160p, 4096 x 2160p
"An HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals,
while an HDMI connection with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2
input signals.
If HDMI UHD Color is set to Off
Frame rate (fps) Color Depth /
Chroma Sampling RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0
50 / 60 8 bit - - - O
If HDMI UHD Color is set to On
Frame rate (fps) Color Depth /
Chroma Sampling RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0
8 bit O O O O
50 / 60 10 bit - - O O
12 bit - - O O
"For the SUHD models, each HDMI connection can be individually optimized for HDMI UHD Color. For the UHD
models, make sure to connect to the HDMI IN 1 port of the TV.
78
Read Before Using Voice Interaction
Read this information before using Voice Interaction.
Precautions for voice interaction
●Voice Interaction is not available in all languages, dialects, or regions. Its performance differs with
the language chosen, voice volume, and ambient noise levels in the surrounding area.
●Voice Text Input requires that you agree to any third-party app’s voice privacy policy.
●You must agree to the following privacy notices before using Interactive Voice Interaction:
–Voice Interaction Privacy Notice, Nuance Privacy Notice
Requirements for using voice interaction
●The voice interaction rate differs with the volume/tone, pronunciation, and ambient sound
environment (TV sound and ambient noise).
●The optimal volume for voice commands is between 75 dB and 80 dB.
78 79
Read Before Using Apps
Read this information before using Apps.
●Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in
available content, certain features, applications, and services may not be available on all devices
or in all territories. Some Smart Hub features may also require additional peripheral devices
or membership fees. Visit http://www.samsung.com for more information on specific device
information and content availability. Services and content availability are subject to change without
prior notice.
●Samsung Electronics takes no legal responsibility whatsoever for any interruption of app services
caused by the service provider for any reason.
●Application services may be provided in English only and available content may differ with the
geographical area.
●For more information about applications, visit the applicable service provider's website.
●An unstable Internet connection may cause delays or interruptions. In addition, applications may
terminate automatically depending on the network environment. If this occurs, check your Internet
connection and try again.
●Application services and updates may become unavailable.
●Application content is subject to change by the service provider without prior notice.
●Specific services may differ with the version of the application installed on the TV.
●An application's functionality may change in future versions of the application. If this occurs, run the
application's tutorial or visit the service provider's website.
●Depending on the service provider's policies, certain applications may not support multitasking.
80
Read Before Using the Internet
Read this information before using the WEB BROWSER.
●The WEB BROWSER is not compatible with Java applications.
●You can download the supported types of files, such as videos, mp3 files, and images, but you cannot
download files that are not supported by the TV. If you attempt to download an unsupported file,
you will receive an error message instead.
●The web browser may not be able to access certain websites.
●The TV does not support playback of flash videos.
●E-commerce for online purchases is not supported.
●With websites that have scrollable windows, scrolling a window can result in corrupted characters.
●ActiveX is not supported.
●Certain options are not accessible in Link Browsing mode. (Switch to Pointer Browsing to activate
those options.)
●Only a limited number of fonts are supported. Certain symbols and characters may not be displayed
properly.
●The response to remote commands and the resulting on-screen display may be delayed while a web
page is loading.
●Loading a web page may be delayed or suspended completely with certain operating systems.
●The copy and paste operations are not supported.
●When composing an email or a simple message, certain functions such as the font size and color
selection may not be available.
●There is a limit to the number of bookmarks and the size of the log file that can be saved.
●The number of windows that can be opened concurrently differs with the search conditions and the
TV model.
●The web browsing speed will differ with the network environment.
●Embedded videos in a web page cannot be played at the same time while the PIP (picture-in-picture)
function is operating.
●If the Clock ( Settings System Time Clock) has not been set, the browsing history will
not be saved.
●The browsing history is saved from latest to oldest, with the oldest entries being overwritten first.
80 81
●Depending on the types of video/audio codecs supported, it might not be possible to play certain
video and audio files while playing HTML5 Video/Audio.
●Video sources from PC-optimized streaming service providers may not play properly on our
proprietary WEB BROWSER.
Read Before Playing Photo, Video, or Music Files
Read this information before playing media content.
Limitations on use of photo, video, and music files Try Now
●The TV supports MSC (Mass Storage Class) USB devices only. MSC is a class designation for mass
storage devices. Types of MSC devices include external hard drives, flash card readers, and digital
cameras. (USB hubs are not supported.) These kinds of devices must be connected directly to the
USB port. The TV may not be able to recognize a USB device or read the files on the device if it is
connected with a USB extension cable. Do not disconnect USB devices while they are transferring
files.
●When connecting an external hard drive, use the USB (HDD) port. We recommend that you use an
external hard drive with its own power adapter.
●Certain digital cameras and audio devices may not be compatible with the TV.
●If there are multiple USB devices connected to the TV, the TV might not be able to recognize some or
all the devices. USB devices that use high-power input should be connect to the USB [5V, 1A] port.
●The TV supports the FAT, exFAT, and NTFS file systems.
●After sorting files in the Folder view mode, the TV can display up to 1,000 files per folder. If the USB
device contains more than 8,000 files and folders, however, some files and folders might not be
accessible.
●The PTP (Picture Transfer Protocol) connection mode is available only for digital cameras. If you
connect a smartphone or tablet to the TV using PTP mode, the TV will not recognize it.
●Certain files, depending on how they are encoded, may not play on the TV.
●Certain files are not supported on all models.
82
Supported external subtitles
Name Format
MPEG-4 Timed text .ttxt
SAMI .smi
SubRip .srt
SubViewer .sub
Micro DVD .sub or .txt
SubStation Alpha .ssa
Advanced SubStation Alpha .ass
Powerdivx .psb
SMPTE-TT Text .xml
Supported internal subtitles
Name Container
Xsub AVI
SubStation Alpha MKV
Advanced SubStation Alpha MKV
SubRip MKV
VobSub MKV
MPEG-4 Timed text MP4
TTML in smooth streaming MP4
SMPTE-TT Text MP4
SMPTE-TT PNG MP4
82 83
Supported image formats and resolutions
File extension Format Resolution
*.jpg
*.jpeg
JPEG 15360 x 8640
*.webp PNG 4096 x 4096
*.bmp BMP 4096 x 4096
*.mpo MPO 15360 x 8640
Supported music formats and codecs
File extension Format Codec Note
*.mp3 MPEG MPEG1 Audio Layer 3
*.m4a
*.mpa
*.aac
MPEG4 AAC
*.flac FLAC FLAC Supports up to 2 channels
*.ogg OGG Vorbis Supports up to 2 channels
*.wma WMA WMA
Supports WMA 10 Pro up to 5.1 channels.
WMA lossless audio is not supported.
Supports up to the M2 profile.
*.wav wav wav
*.mid
*.midi
midi midi
Supports type 0 and type 1.
Seek is not supported.
Supports USB device only.
*.ape ape ape
*.aif
*.aiff
AIFF AIFF
*.m4a ALAC ALAC
84
Supported video codecs
File
format Container Video codecs Resolution Frame rate
(fps)
Bitrate
(Mbps) Audio codecs
H.264 BP/MP/HP
4096 x 2160
4096 x 2160: 30
3840 x 2160: 60
60
HEVC (H.265 - Main, Main10,
Main4:2:2 10) 60 80
*.avi
*.mkv
Motion JPEG 3840 x 2160 30 80
*.asf
*.wmv
MVC
*.mp4
*.mov
AVI
MKV
DivX 3.11 / 4 / 5 / 6
*.3gp
*.vro
ASF
MP4
MPEG4 SP/ASP 60
Dolby Digital
LPCM
*.mpg
*.mpeg
*.ts
3GP
MOV
FLV
Window Media Video v9 (VC1)
ADPCM(IMA, MS)
AAC
HE-AAC
*.tp
*.trp
VRO
VOB
MPEG2 1920x1080 20
WMA
Dolby Digital Plus
*.mov
*.flv
PS
TS
MPEG1
MPEG(MP3)
DTS(Core, LBR)
*.vob
*.svi
SVAF
Microsoft MPEG-4 v1, v2, v3 G.711(A-Law,
μ-Law)
*.m2ts
*.mts
Window Media Video v7 (WMV1), v8
(WMV2) 30
*.divx
H.263 Sorrenson
VP6
*.webm WebM
VP8 1920 x 1080 60 20
Vorbis
VP9 4096 x 2160 4096 x 2160: 60 40
*.rmvb RMVB RV8/9/10 (RV30/40) 1920x1080 60 20 RealAudio 6
84 85
Other restrictions
●Codecs may not function properly if there is a problem with the content.
●Video content does not play or does not play correctly if there is an error in the content or container.
●Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility
ratings.
●If the Index Table is has an error, the Seek (Jump) function will not work.
●When playing video over a network connection, the video may not play smoothly because of data
transmission speeds.
●Some USB/digital camera devices may not be compatible with the TV.
●HEVC codec is only available in MKV / MP4 / TS containers.
Video decoders
●H.264 FHD is supported up to Level 4.1. (does not support FMO/ASO/RS)
●H.264 UHD is supported up to Level 5.1.
●HEVC FHD is supported up to Level 4.1, and HEVC UHD is supported up to Level 5.1.
●VC1 AP L4 is not supported.
●All video codecs excluding WMV v7, v8, MSMPEG4 v3, MVC, and VP6:
Below 1280x720: 60 frame max
Above 1280x720: 30 frame max
●GMC 2 or above is not supported.
●Supports SVAF Top/Bottom, Side by Side, and Left/Right view sequence type (2ES) only.
●Supports BD MVC specs only.
Audio decoders
●Supports WMA 10 Pro up to 5.1 channels. Supports up to the M2 profile. WMA lossless audio is not
supported.
●QCELP and AMR NB/WB are not supported.
●Vorbis is supported for up to 5.1 channels.
●Dolby Digital Plus is supported for up to 5.1 channels.
●The DTS LBR codec is only available for MKV / MP4 /TS containers.
●The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 KHz, and differ with the
codec.
86
Read After Installing the TV
Read this information after installing the TV.
Picture sizes and input signals
The Picture Size setting is applied to the current source. The applied Picture Size will remain in effect
whenever you select that source unless you change it.
Input signal Picture size
Component 16:9 Standard, Custom, 4:3
Digital channel (720p) 16:9 Standard, Custom, 4:3
Digital channel (1080i, 1080p) 16:9 Standard, Custom, 4:3
Digital channel (3840 x 2160p @ 24/30 Hz) 16:9 Standard, Custom
Digital channel (3840 x 2160p @ 50/60 Hz) 16:9 Standard, Custom
Digital channel (4096 x 2160p) 16:9 Standard, Custom
HDMI (720p) 16:9 Standard, Custom, 4:3
HDMI (1080i, 1080p) 16:9 Standard, Custom, 4:3
HDMI (3840 x 2160p) 16:9 Standard, Custom
HDMI (4096 x 2160p) 16:9 Standard, Custom
USB (720p) 16:9 Standard, Custom, 4:3
USB (1080i/p @ 60 Hz) 16:9 Standard, Custom, 4:3
USB (3840 x 2160p @ 24/30 Hz) 16:9 Standard, Custom
USB (3840 x 2160p @ 60 Hz)
USB (4096 x 2160p @ 24/30/60 Hz) 16:9 Standard, Custom
86 87
Installing an anti-theft lock
An anti-theft lock is a physical device that can be used to protect the TV against theft. Look for the lock
slot on the back of the TV. The slot has a icon next to it. To use the lock, wrap the lock cable around an
object that is too heavy to carry and then thread it through the TV's lock slot. The lock is sold separately.
The method of using an anti-theft lock may differ for each TV model. Refer to the lock's user manual for
more information.
"This function is not available on certain models in specific geographical areas.
Read before setting up a wireless Internet connection
Precautions for wireless Internet
●This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends
using IEEE 802.11n. Video files stored on a device connected to the TV via a Home Network may not
play back smoothly.
"IEEE 802.11 ac communication protocol is not available on certain models.
●To use wireless Internet, the TV must be connected to a wireless router or modem. If the wireless
router supports DHCP, the TV can use a DHCP or static IP address to connect to the wireless network.
●Select a channel that is not currently in use for the wireless router. If the channel set for the
wireless router is currently being used by another device, the result is usually interference and/or a
communications failure.
●Most wireless networks have an optional security system. To enable a wireless network's security
system, you need to create a password using characters and numbers. This password is then needed
to connect to a security-enabled AP.
Wireless security protocols
The TV only supports the following wireless network security protocols. The TV cannot connect to non-
certified wireless routers.
–Authentication Modes: WEP, WPAPSK, WPA2PSK
–Encryption Types: WEP, TKIP, AES
In compliance with the newest Wi-Fi certification specifications, Samsung TVs do not support WEP or TKIP
security encryption in networks running in the 802.11n mode. If the wireless router supports WPS (Wi-Fi
Protected Setup), you can connect the TV to your network using PBC (Push Button Configuration) or a PIN
(Personal Identification Number). WPS automatically configures the SSID and WPA key settings.
88
Read Before Connecting a Computer (Supported Resolutions)
Check the supported resolution for PC input signals.
When you connect your TV to a computer, set the computer's video card to one of the standard resolutions
listed in the tables below or on the next page. The TV will automatically adjust to the resolution you
choose. Note that the optimal and recommended resolution is 3840 x 2160 at 60 Hz. Choosing a resolution
not included in the tables can result in a blank screen or just the power indicator turning on. Refer to the
user manual of your graphics card for compatible resolutions.
IBM
Resolution
(Dots x lines)
Display format
Horizontal
frequency
(KHz)
Vertical frequency
(Hz)
Clock frequency
(MHz)
Polarity
(horizontal /
vertical)
720 x 400 70 Hz 31.469 70.087 28.322 - / +
MAC
Resolution
(Dots x lines)
Display format
Horizontal
frequency
(KHz)
Vertical frequency
(Hz)
Clock frequency
(MHz)
Polarity
(horizontal /
vertical)
640 x 480 67 Hz 35.000 66.667 30.240 - / -
832 x 624 75 Hz 49.726 74.551 57.284 - / -
1152 x 870 75 Hz 68.681 75.062 100.000 - / -
88 89
VESA DMT
Resolution
(Dots x lines)
Display format
Horizontal
frequency
(KHz)
Vertical frequency
(Hz)
Clock frequency
(MHz)
Polarity
(horizontal /
vertical)
640 x 480 60 Hz 31.469 59.940 25.175 - / -
640 x 480 72 Hz 37.861 72.809 31.500 - / -
640 x 480 75 Hz 37.500 75.000 31.500 - / -
800 x 600 60 Hz 37.879 60.317 40.000 + / +
800 x 600 72 Hz 48.077 72.188 50.000 + / +
800 x 600 75 Hz 46.875 75.000 49.500 + / +
1024 x 768 60 Hz 48.363 60.004 65.000 - / -
1024 x 768 70 Hz 56.476 70.069 75.000 - / -
1024 x 768 75 Hz 60.023 75.029 78.750 + / +
1152 x 864 75 Hz 67.500 75.000 108.000 + / +
1280 x 720 60 Hz 45.000 60.000 74.250 + / +
1280 x 800 60 Hz 49.702 59.810 83.500 - / +
1280 x 1024 60 Hz 63.981 60.020 108.000 + / +
1280 x 1024 75 Hz 79.976 75.025 135.000 + / +
1366 x 768 60 Hz 47.712 59.790 85.500 + / +
1440 x 900 60 Hz 55.935 59.887 106.500 - / +
1600 x 900RB 60 Hz 60.000 60.000 108.000 + / +
1680 x 1050 60 Hz 65.290 59.954 146.250 - / +
1920 x 1080 60 Hz 67.500 60.000 148.500 + / +
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Supported Resolutions for Video Signals
Check the supported resolution for video signals.
CEA-861
Resolution
(Dots x lines)
Display format
Horizontal
frequency
(KHz)
Vertical frequency
(Hz)
Clock frequency
(MHz)
Polarity
(horizontal /
vertical)
720 (1440) x 576i 50 Hz 15.625 50.000 27.000 - / -
720 (1440) x 480i 60 Hz 15.734 59.940 27.000 - / -
720 x 576 50 Hz 31.250 50.000 27.000 - / -
720 x 480 60 Hz 31.469 59.940 27.000 - / -
1280 x 720 50 Hz 37.500 50.000 74.250 + / +
1280 x 720 60 Hz 45.000 60.000 74.250 + / +
1920 x 1080i 50 Hz 28.125 50.000 74.250 + / +
1920 x 1080i 60 Hz 33.750 60.000 74.250 + / +
1920 x 1080 24 Hz 27.000 24.000 74.250 + / +
1920 x 1080 25 Hz 28.125 25.000 74.250 + / +
1920 x 1080 30 Hz 33.750 30.000 74.250 + / +
1920 x 1080 50 Hz 56.250 50.000 148.500 + / +
1920 x 1080 60 Hz 67.500 60.000 148.500 + / +
3840 x 2160 24 Hz 54.000 24.000 297.000 + / +
3840 x 2160 25 Hz 56.250 25.000 297.000 + / +
3840 x 2160 30 Hz 67.500 30.000 297.000 + / +
3840 x 2160 50 Hz 112.500 50.000 594.000 + / +
3840 x 2160 60 Hz 135.000 60.000 594.000 + / +
4096 x 2160 24 Hz 54.000 24.000 297.000 + / +
4096 x 2160 25 Hz 56.250 25.000 297.000 + / +
4096 x 2160 30 Hz 67.500 30.000 297.000 + / +
4096 x 2160 50 Hz 112.500 50.000 594.000 + / +
4096 x 2160 60 Hz 135.000 60.000 594.000 + / +
90 91
Read Before Using Bluetooth Devices
Read this information before using a Bluetooth device.
"This function is not available on certain models in specific geographical areas.
Restrictions on using Bluetooth
●You can't use Bluetooth devices and the Surround feature simultaneously.
●Compatibility issues may occur, depending on the Bluetooth device. (A Mobile exclusive headphone
may not be available, depending on the environment.)
●Lip-sync errors may occur.
●The TV and Bluetooth device may disconnect, depending on the distance between them.
●A Bluetooth device may hum or malfunction:
–When a part of your body is in contact with the receiving/transmitting system of the Bluetooth
device or the TV.
–When the device is subject to electrical variation from obstructions caused by a wall, corner, or
office partitioning.
–When the device is exposed to electrical interference from same frequency-band devices
including medical equipment, microwave ovens, and wireless LANs.
●If the problem persists, try connecting the device using the digital optical port or the HDMI (ARC)
port.
92
Blocking programs based on their TV Rating
Read this information before viewing a blocking program.
To block content, select a rating category to lock. All programs at that level and higher are blocked and
require the PIN to watch. To unblock a category, select the lock icon. To unblock all the categories in a row,
select the lock under ALL.
Categories on the left:
●TV-Y: Young children
●TV-Y7: Children 7 and over
●TV-G: General audience
●TV-PG: Parental guidance
●TV-14: Viewers 14 and over
●TV-MA: Mature audience
Categories on the top:
●ALL: Lock all TV ratings.
●FV: Fantasy violence
●V: Violence
●S: Sexual situations
●L: Adult Language
●D: Sexually Suggestive Dialog
92 93
Blocking movies base on their Movie Rating (MPAA)
This rating system applies to all materials with supplied ratings in the U.S.A.
From the MPAA:
“The Motion Picture Association of America (MPAA) has implemented a rating system that provides
parents or guardians with advanced information on which films are appropriate for children.”
Select a lock beside one of the rating categories to block that category and all higher categories. To
unblock a category, select the lock icon.
●G: General audience (no restrictions).
●PG: Parental guidance suggested.
●PG-13: Parents strongly cautioned.
●R: Restricted. Children under 17 should be accompanied by an adult.
●NC-17: No children under age 17.
●X: Adults only.
●NR: Not rated.
Blocking programs based on their Canadian English Rating
This rating system applies to all rated material viewed on English-Canadian TV channels.
Select a lock beside one of the rating categories to block that category and all higher categories. To
unblock a category, select the lock icon.
●C: Programming intended for children under age 8
●C8+: Programming generally considered acceptable for children 8 years and over to watch on their
own
●G: General programming, suitable for all audiences
●PG: Parental Guidance
●14+: Programming containing themes or content that may not be suitable for viewers under the age
of 14
●18+: Adult programming
94
Blocking programs based on their Canadian French Rating
This rating system applies to all rated material viewed on French-Canadian TV channels.
Select a lock beside one of the rating categories to block that category and all higher categories. To
unblock a category, select the lock icon.
●G: General
●8 ans+: Programming acceptable for children 8 years and over to watch on their own
●13 ans+: Programming that may not be suitable for children under the age of 13
●16 ans+: Programming not suitable for children under the age of 16
●18 ans+: Programming restricted to adults
Blocking Programs based on their Downloadable U.S. Rating
This rating system only applies to material originating from US DTV channels.
Parental restriction information is automatically downloaded while you watch DTV channels. This
download may take several seconds. If the information is unavailable from the broadcasting station, the
Downloadable U.S. Rating menu is deactivated.
Parental restriction levels differ with the broadcasting station. The default menu name and the
Downloadable U.S. Rating name changes depending on the downloaded information.
Even when the on-screen display is set to another language, the Downloadable U.S. Rating menu appears
only in English.
Select a lock beside one of the rating categories to block that category and all higher categories. To
unblock a category, select the lock icon.
94 95
Buttons and Functions
Review available media playback, control, and record buttons and descriptions of how they are used.
"The available buttons and functions may differ with the content you are viewing or playing.
Buttons and functions available while playing multimedia content
Press the Select button while playing any video, photo or recorded content. The following buttons appear.
"The provided buttons or functions may differ with the media content type.
●Pause / Play or Start
Pauses or plays the multimedia content. You can use the following functions when the video is
paused.
–Slow Rewind or Slow Forward: Allows you to play the video slowly (1/8, 1/4, 1/2) backward or
forward by selecting the or button. To increase the rewind or forward speed in slow mode
up to 3 times, select the button repeateldy. To return to normal speed, select the button or
press the button.
●Previous / Next
Displays the previous or the next multimedia content file.
●Rewind / Fast Forward
Rewinds or fast forwards the multimedia content. To increase the rewind or fast forward speed up
to 3 times faster than normal, select the button repeatedly. To return to normal speed, select the
button or press the button.
●Repeat
Plays the current multimedia content repeatedly or all multimedia content files in the same folder
repeatedly.
●Shuffle
Plays music files in random order.
●Picture Off
Plays multimedia content with the screen off.
●Rotate left / Rotate right
Rotates a photo left or right.
96
●Zoom
Zooms a photo in by up to a factor of 4.
●Screen Fit
Fits a photo to the screen.
●Background Music
During a slideshow, plays or pauses the background music.
●Options
"The available options may differ with the model and content.
Function Description
Slideshow Speed Sets the slideshow speed.
Slideshow Effect Applies transition effects to the slide show.
Background Music
Plays background music while the TV displays photos.
"The music files must be saved in the same USB device as the photo files.
"To pause the background music, select Background Music on the playback screen.
Information Displays detailed information about the current multimedia content.
Subtitles
Controls video subtitles.
Subtitles: Turns the subtitles on or off.
Language: Sets the caption language.
Sync: Adjusts the synchronization when the video and the subtitles are not synchronized.
Reset Sync: Resets the subtitle synchronization adjustment to 0.
Size: Changes the font size of the subtitles.
Encoding: Displays a list of encoding languages. Allows you to change the encoding
language when subtitles are displayed incorrectly.
Edge Type: Adjusts a position of texts and subtitles edge.
Edge Color: Changes a color of subtitles edge.
Rotate Rotates the video.
Audio Language This function is only available if the video supports multi-track sound.
96 97
Buttons and functions available while using sports mode
If you press the Select button, the following buttons appear.
●Zoom
Pauses the current screen and zooms in any part of the screen by using the Directional pad.
"This function is not available when you browse the multimedia content saved on a USB storage device or
PIP is active.
●Record
"This function is only available if the TV supports the recording function.
●Timeshift
You can pause and rewind live TV.
"For more information about Timeshift, refer to "Using Timeshift."
"This function is only available if the TV supports the recording function.
●Manual Highlight
Saves a video from 10 seconds before you press the button to 10 seconds after.
"You can set the TV to automatically save highlights without user intervention. Select Settings
Picture Special Viewing Mode Sports Mode, and then set Auto Highlights to On. For more
information about Auto Highlights, refer to "Extracting highlights automatically."
"This function is only available while recording a program.
●Highlights Player
Displays the Highlights Player screen and plays the highlights saved in the recorded file
automatically or manually. Highlights Player is not available when:
–You are switching the input signal
–Video Description is on
"This function is only available while recording a program.
●Dual Play
Allows you to watch a current program in a PIP window while watching a recorded program. To exit
PIP mode, select again. Dual Play is not available when:
–You are switching the input signal
–Video Description is on
–You are viewing a soccer game in the UHD resolution
"This function is only available while recording a program.
"This button is only available while you are watching a timeshift video.
98
●REC Time
"This function is only available if the TV supports the recording function.
●Stop Recording
"This function is only available if the TV supports the recording function.
Buttons and functions available while recording a program or Timeshift
"This function is not available in the U.S.A. and Canada.
"The available buttons and functions may differ with the functions.
If you press the Select button, the following buttons appear.
●REC Time
●Record
Starts instant recording of the current program.
●Timeshift
You can pause and rewind live TV.
●Stop Recording, Stop Timeshift / Go to Live TV
Using the buttons on the remote control while recording a program or Timeshift
"This function is not available in the U.S.A. and Canada.
●Pause / Play
You can use the following function when the video is paused. (Note that with the video paused, the
TV does not play audio.)
–Slow Motion: Press the button while recording is in pause mode to play the video back at half
speed.
●Rewind / Fast forward
"This function is not available while you are watching a program that is currently being broadcast.
98 99
License
Check the license information and trademarks applied in your TV.
DivX Certified® to play DivX® video up to HD 1080p, including premium content.
DivX®, DivX Certified® and associated logos are trademarks of DivX, LLC and are used under license.
This DivX Certified® device has passed rigorous testing to ensure it plays DivX® video.
To play purchased DivX movies, first register your device at vod.divx.com. Find your registration code in the DivX VOD
section of your device setup menu.
Covered by one or more of the following U.S. patents:
7,295,673; 7,460,668; 7,515,710; 8,656,183; 8,731,369; RE45,052.
For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. DTS, the Symbol, DTS in
combination with the Symbol, DTS Premium Sound|5.1, DTS Digital Surround, DTS Express, and DTS Neo2:5 are
registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries.
ⓒ DTS, Inc. All Rights Reserved.
Manufactured under license from Dolby Laboratories.
Dolby, Dolby Audio and the double-D symbol are trademarks of Dolby Laboratories.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered
trademarks of HDMI Licensing LLC in the United States and other countries.
Open Source License Notice
Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open
Source License Notice is written only English.
"This license may not be supported depending on your country or model.