Samsung WD12T504DWW User Manual

Displayed below is the user manual for WD12T504DWW by Samsung which is a product in the Washer Dryers category. This manual has 43 pages.

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WASHING MACHINE
DRUM TYPE
WASHING MACHINE (DRUM) CONTENTS
SERVICE
Manual
REPAIR GUIDE
The model code is on the next page.
1. Safety Instructions
2. FeaturesandSpecications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
6. Reference
WD10T734DBH
WD80T534DBN
WD90T654DBH
WD90T984DSH WD70T4046EW
MODEL CODE
WD1*T****** WD7*T****** WD8*T****** WD9*T******
WD10T534ABW WD70T4046CH WD80T4046CE WD85T4046CH WD90T4046EH
WD10T534DBN WD70T4046EE WD80T4046CW WD85T534DBE WD90T534ABE
WD10T534DBT WD70T4046EW WD80T4046CX WD85T554DBW WD90T534ABW
WD10T534DBW WD70T4047CE WD80T4046EE WD85T654DBH WD90T534DBN
WD10T554DBN WD70T4049CE WD80T4046EW WD85T984DSH WD90T534DBW
WD10T634DBH WD70T554DBE WD80T4047CH WD8ET4049CE WD90T534DBX
WD10T634DBN WD70T654DBN WD80T4047EE WD8ET554ABW WD90T554DBN
WD10T654ABH WD70TA046BE WD80T4049CE WD8ETA049BX WD90T554DBT
WD10T654CBH WD70TA046BH WD80T534ABE WD8FT4049EE WD90T554DBW
WD10T654CBX WD70TA046BN WD80T534DBN WD8TT534ABE WD90T634ABH
WD10T654DBE WD70TA049BE WD80T534DBT WD8XT554ABE WD90T634CBN
WD10T654DBH WD71TA049BE WD80T534DBW WD8XT754AWH WD90T634DBE
WD10T654DBN WD75T4046CE WD80T554ABE WD90T634DBH
WD10T704DBX WD75T534DBE WD80T554ABT WD90T634DBN
WD10T734DBH WD75T554DBE WD80T554CBT WD90T654ABE
WD10T734DBX WD7ETA049BE WD80T554CBX WD90T654ABH
WD10T754ABT WD80T554DBE WD90T654DBE
WD10T754CBH WD80T554DBT WD90T654DBH
WD10T754CBX WD80T554DBW WD90T654DBN
WD10T754DBH WD80T554DBX WD90T654DBX
WD10T754DBN WD80T604DBX WD90T734ABH
WD10T754DBX WD80T634ABH WD90T734DBH
WD10TA046BE WD80T634DBE WD90T734DBX
WD10TA046BX WD80T634DBH WD90T754ABH
WD10TP34DSH WD80T634DBN WD90T754ABT
WD10TP34DSX WD80T654ABH WD90T754DBH
WD10TP54DSX WD80T654AWH WD90T754DBN
WD11T4046CH WD80T654CBE WD90T754DBX
WD11T554AWW WD80T654DBE WD90T954ASH
WD11T554DWW WD80T654DBH WD90T954ASX
WD11T604DBE WD80T654DBN WD90T954DSH
WD11T604DBN WD80T754ABH WD90T984ASE
WD11T704DBX WD80T754ABN WD90T984ASH
WD11T734DBN WD80T754DWH WD90T984DSH
WD11T734DWT WD80T954DSH WD90T984DSX
WD11T754AWH WD80TA046BE WD90TA046BE
WD11T754DBX WD80TA046BH WD90TA046BX
WD11TA046BE WD80TA046BN WD91T984ASH
WD11TA046BN WD80TA046BX WD91TA049BE
WD11TA046BX WD80TA047BT WD92T654CBE
WD12T654DBH WD80TA049BE WD92T734CBT
WD12T654DBN WD81T4049CE WD94T754CBT
WD12T754DBN WD81T534ABW WD95T4046CE
WD13T604DBN WD81T554ABW WD95T534CBE
WD13T704DBH WD81T754ABH WD95T634CBH
WD13T704DBX WD81TA049BE WD95T634DBH
WD13T734DBN WD82T4047CE WD95T754DBH
WD13T754DBN WD83T734CBH WD95T754DBN
WD13T784DBX WD83TA047BH WD95T954ASE
WD13T784DSX WD84T634CBE WD95T984DSX
WD15T634CBH WD85T4046CE WD95TA047BE
CONTENTS
1. Safety instructions .........................................................................1
1-1. Safety instructions ...........................................................................1
2. FeaturesandSpecications ................................................................4
2-1. Specications ................................................................................4
2-2. Comparingspecicationswithexistingmodels ................................................5
2-3. Optionsspecications ........................................................................6
3. Disassembly and Reassembly ...............................................................7
3-1. Toolsfordisassemblyandreassembly .........................................................7
3-2. Standarddisassemblydrawings ...............................................................8
4. Troubleshooting ..........................................................................30
4-1. InformationCode ...........................................................................30
4-2. Problemcheckpoint ........................................................................34
5. Wiring diagram ...........................................................................35
5-1. WiringDiagram(Simple) ....................................................................35
5-2. WiringDiagram(LED) .......................................................................36
5-3. WiringDiagram(Q-Drive) ....................................................................37
6. Reference .................................................................................38
6-1. WD6000T Project name .....................................................................38
6-2. Terminology ................................................................................39
Safety Instructions _ 1
1. SAFETY INSTRUCTIONS
1-1. SAFETY INSTRUCTIONS
► Makesuretoobservethefollowinginstructionstooperatetheproductcorrectlyandsafelyandpreventpossibleaccidentsand
hazardswhileservicing.
► Twotypesofsafetysymbols,WarningandCaution,areusedinthesafetyinstructions.
WARNING
Hazardsorunsafepracticesthatmayresultinseverepersonalinjuryordeath.
CAUTION
Hazardsorunsafepracticesthatmayresultinminorpersonalinjuryorpropertydamage.
► Followingtherepairbyanon-authorisedserviceprovider,self-repairornon-professionalrepairoftheproduct,Samsungisnot
liableforanydamagetotheproduct,anyinjuryoranyotherproductsafetyissuecausedbyanyattempttorepairtheproduct
whichdoesnotcarefullyfollowtheserepairandmaintenanceinstructions.Anydamagetotheproductcausedbyanattemptto
repairtheproductbyanypersonotherthanaSamsungcertiedserviceproviderwillnotbecoveredbythewarranty.
WARNING BEFORE SERVICING
• (Whenservicingelectricalpartsorharnesses)Makesuretodisconnectthepowerplugbeforeservicing.
4 Failingtodosomayresultinariskofelectricshock.
• Adviseconsumersnottoconnectseveralappliancestoasinglepoweroutletatthesametime.
4 Thereisariskofreduetooverheating.
• Whenremovingthepowercord,makesuretoholdthepowerplugwhenpullingtheplugfrom
theoutlet.
4 Failingtodosomaydamagetheplugorpoweroutletandresultinreorelectricshock.
• Whenthewashingmachineisnotbeingused,makesuretodisconnectthepowerplugfromthe
poweroutlet.
4 Failingtodosomayresultinresultinaccidentaloperationofthewashingmachine.
• Donotplaceorusegasoline,thinners,alcohol,orotherammableorexplosivesubstancesnearthewashingmachine.
4 Thereisariskofexplosionandrecausedfromelectricsparks.
2 _ Safety Instructions
WARNING WHILE SERVICING
• Checkifthepowerplugandoutletaredamaged,attened,cutorotherwisedegraded.
4 Iffaulty,replaceitimmediately.
Failingtodosomayresultinelectricshockorre.
• Completelyremoveanydustorforeignmaterialfromthehousing,wiringandconnectionparts.
4 Thiswillpreventariskofreduetotrackingandshortsinadvance.
• Whenconnectingwires,makesuretoconnectthemusingtherelevantconnectorsandcheckthattheyareproperlyconnected.
4 Donotusetapeinsteadoftheconnectors,itmaycausereduetotracking.
• MakesuretodischargethePBApowerterminalsbeforestartingtheservice.
4 Failingtodosomayresultinahighvoltageelectricshock.
• Whenreplacingtheheater,makesuretofastenthenutafterensuringthatitisinsertedintothebracket-heater.
4 Ifnotinsertedintothebracket-heater,ittouchesthedrumandcausesnoiseandelectricleakage.
• Donotrepairthewashingmachinewithoutsafetygloves.
4 It can cause injury.
WARNING AFTER SERVICING
• Checkthewiring.
4 Ensurethatthewiringcannotbedamagedbyanysharpedgesormovingparts.
• Checkforanywaterleakage.
4 Performatestrunforthewashingmachineusingthestandardcourseandcheckwhetherthereisanywaterleakage
throughtheoorsectionorthepipes.
• Adviseconsumersnottorepairorserviceanypartofthewashingmachinethemselves.
4 Thismayresultinpersonalinjuryandshortentheproductlifetime.
Safety Instructions _ 3
CAUTION BEFORE SERVICING
• Donotsprinklewaterontothewashingmachinedirectlywhencleaningit.
4 Thismayresultinelectricshockorre,andmayshortentheproductlifetime.
• Donotplaceanycontainerswithwateroranyotherliquidonthewashingmachine
4 Ifthewaterisspilled,itmayresultinelectricshockorre.Thiswillalsoshortentheproduct
lifetime.
• Donotinstallthewashingmachineinalocationexposedtosnoworrain.
4 Thismayresultinelectricshockorre,andshortentheproductlifetime.
• Donotpressacontrolbuttonusingasharptoolorobject.
4 Thismayresultinelectricshockordamagetotheproduct.
CAUTION WHILE SERVICING
• Whenwiringaharness,makesuretosealitcompletelysonoliquidcanenter.
4 Takecarewhendisconnectingconnectors,donotuseexcessiveforceasthismaydamage
theconnector.
• Checkifthereisanyresiduethatshowsthatliquidenteredtheelectricpartsorharnesses.
4 Ifanyliquidhasenteredintoapart,replaceitorcompletelyremoveanyremainingmoisturefromit.
• Ifyouneedtoplacethewashingmachineonitsbackforservicingpurposes,placeasupport(s)ontheoorandlayitdown
carefullysoitssideisontheoor.
4 Donotlayitdownonitsfront.Thismayresultintheinsidetubdamagingparts.
• Atleasttwopeopleshouldworkwhenworkingwithheavyproducts.
FeaturesandSpecications_4
2. FEATURES AND SPECIFICATIONS
2-1. SPECIFICATIONS
MODEL
WD90T654DBH WD10T734DBH WD90T984DSH WD80T534DBN WD70T4046EW
ModelName
Frontloadingwashingmachine
Water Pressure
50kPa-800kPa
NETweight(kg)
68 80 86 68 63
Wash&SpinCapacity
910.5 9 8 7
Dry Capacity
6 6 6 5 4
Power
Consumption
Washing 220V
150W
240V
150W
Washingandheating 220V
2000W
240V
2400W
Drying 220V
1600W
240V
1600W
Spin
220~240V
550W 600W 600W 550W 550W
Pumping
30W
Spinrevolutions
1400 1400 1400 1400 1400
-
PleasevisitSamsungofcialwebsitetoreceivemostup-to-dateinformationaboutsoftwareandproductmaintenance.
Model
WD90T654DBH WD10T734DBH WD90T984DSH WD80T534DBN WD70T4046EW
Width(A)
600mm
Height-Overall(B)
850mm
Depth(C)
650mm 600mm 600mm 600mm 550mm
Depthwithdooropen90°(D)
1160mm 1110mm 1110mm 1110mm 1060mm
A
B
C
D
5_FeaturesandSpecications
2-2. COMPARING SPECIFICATIONS WITH EXISTING MODELS
Model name
WD90T654DBH
WD10T734DBH WD90T984DSH WD80T534DBN WD70T4046EW WD10K64****
Image
Capacity
910.5 9 8 7 10.2
Dry Capacity
6 6 6 5 4 6
Main Spec
DrumVolume
63 70.5 65.9 58 60.1 63
MaxRPM 1400 1400 1400 1400 1400 1400
Motor DD DIT DIT DD DD DD
WaterSupply Coldonly Coldonly Coldonly Coldonly Coldonly Coldonly
Drainage Pump Pump Pump Pump Pump Pump
USP
ECO BUBBLE
●●●●●●
AddWash ● ● ● ● X●
Steam ●●●●● X
AOW/AD X/X X/● ●/● X/● X/X X
BubbleSoak ●●●●●●
SuperSpeed ● ● ● X X ●
Wi ● ● ● ● X●
Q-Drive ● ● XXXX
Design
DOOR Good
TintDoor(Better)
TintDoor(Best)
Basic Basic CrystalGloss
Drum 2ndDiamond Swirl+ Swirl+ 2ndDiamond 2ndDiamond Diamond
DISPLAY Simple Simple Simple Simple LED LED
Dimension
600x850x650 600x850x600 600x850x600 600x850x600 600x850x550 600x850x650
FeaturesandSpecications_6
2-3. OPTIONS SPECIFICATIONS
NO Item Code QTY Remarks
1FASTENER-BOLT DC60-00104A 1Default
2CAP-FIXER DC67-00307A 4(8kgmodel)
5(9kgmodel)
Forspecic
modelsonly
3CAP-FIXER DC67-00208B 1Forspecic
modelsonly
4
ASSY HOSE WATER
DC97-16921A ★Forspecic
modelsonly
5HOSE-WATER
(AQUA-STOP) DC62-00079A ★Forspecic
modelsonly
6HOSE-HANGER DC62-10278A 1Default
7GUIDE LIQUID DC61-03510A 1Default
8MANUAL USERS DC68-03745* series 1Default
Note
• (H)issuppliedforspecicmodelsonlyamongthosewithoutwatersupplyhoses.
• Customercanpurchaseadditionalwatersupplyanddrainhosesfromaservicecenter.
• Forbuilt-inmodels,thespanner,watersupplyanddrainhosesarenotsupplied.Boththewatersupplyanddrainhosesare
suppliedduringtheinstallation.
Disassembly and Reassembly _ 7
3. DISASSEMBLY AND REASSEMBLY
3-1. TOOLS FOR DISASSEMBLY AND REASSEMBLY
Tool Type Remarks
Boxdriver
10mm Heater(1),Tub(12),Fixerscrew(5),Motor(2),
Balance(9)
13mm ShockAbsorber(2holeseachinleft/right),
Damper(2),Damper(friction2)
19mm Pulley(1)
Double-ended
spanner
10mm
13mm
19mm
Replacedbyboxdriver
Leg
Vicepliers
AToolforprotectingemptyturningofboltor
abrasionfromusingboxdriver
FordisassemblyofSpindrum
Others
(screwdriver,nipper,long
nosepliers)
Commontoolsforservicing
Torquewrench TheToolforassemblyofheaterandTub
-Forinformationaboutpurchasingpartsandtool,pleasevisit
http://www.samsung.com/support
-Forthepartcodeinformation,pleaserefertheattachedle'ExplodedView'.
8 _ Disassembly and Reassembly
3-2. STANDARD DISASSEMBLY DRAWINGS
► Thisisastandarddisassemblydiagramandmaydifferfromtheactualproduct.
Usethismaterialasareferencewhendisassemblingandreassemblingtheproduct.
Disassembly
Part Figure Description
Assy Cover Top
1. Remove2screwsholdingtheCoverTopatthe
backoftheunitusing(+)screwdriver.
BACK FRONT
2. RemovetheCoverTopbyliftingitupafter
pullingitbackabout15mm.
Assy Drawer
1. OpentheDrawerbyhand
2. Whileholdingdownthereleaseleverinsidethe
drawer(redbox),slideopenthedrawer.
3. PulluptheCapRinsetoremoveit.
Disassembly and Reassembly _ 9
Reassembly
Part Figure Description
Assy Drawer
1. FittheholeandpresstheCapRinsesothatit
canbeassembled.
2. Makesuretottherailwhenreassemblingthe
Assydrawer.
3. Putthedrawerintherightdirection.
10 _ Disassembly and Reassembly
Disassembly
Part Figure Description
Assy Drawer
(Auto Dispense)
1. PulltoopentheDrawerbyhand.
2. Whileholdingdownthereleaseleverinsidethe
drawer(redbox),slideopenthedrawer.
3. DisassembletheCoverDrawerbyhand.
4. PulluptheCapRinsetoremoveit.
Disassembly and Reassembly _ 11
Reassembly
Part Figure Description
Assy Drawer
(Auto Dispense)
1. FittheholeandpresstheCapRinsesothatit
canbeassembled.
2. AssembletheCoverDrawerbyhand.
3. Makesuretottherailwhenreassemblingthe
Assydrawer.
4. Placethedrawerintherightdirection.
12 _ Disassembly and Reassembly
Disassembly
Part Figure Description
Assy Panel Control
(Simple)
-Beforeyoustart,disassembleAssyCoverTop,Assy
Drawer.
1. Remove2screwsholdingthedrawerandpanel
using(+)screwdriver.
2. RemovethescrewsatthetopoftheASSY-
PANELCONTROLusing(+)screwdriver.(3ea)
3. Grabthepanelandslightlypushthehousing
drawertoremovethehookandpullthepanel
upwardstodisassemblewithbody
Becarefulnottobreakthehook.
4. HoldtheASSY-PANELCONTROLwhilepulling
itupwardsanddisassembletheterminalto
removeit.Pressthehookwhileremovingthe
terminal.
Disassembly and Reassembly _ 13
Reassembly
Part Figure Description
Assy Panel Control
(Simple)
1. Connecttheterminalbyhand.Takealookat
thehookandputitintherightplace.
Becarefulnottobreakthehook.
MakesuretheWireharnessarenotgetting
stuckinotherparts.
2. Assemblethehookofhousingdrawerand
aseemblescrewsatthetopoftheASSY-PANEL
CONTROLwith(+)screwdriver.
3. Assemble2screwsholdingthedrawerand
panelwith(+)screwdriver.
14 _ Disassembly and Reassembly
Disassembly
Part Figure Description
Assy Panel Control
(LED)
-Beforeyoustart,disassembleAssyCoverTop,Assy
Drawer.
1. Remove2screwsholdingthedrawerandpanel
using(+)screwdriver.
2. RemovethescrewsatthetopoftheASSY-
PANELCONTROLusing(+)screwdriver.(3ea)
3. Grabthepanelandslightlypushthehousing
drawertoremovethehookandpullthepanel
upwardstodisassemblewithbody.
Becarefulnottobreakthehook.
4. HoldtheASSY-PANELCONTROLwhilepulling
itupwardsanddisassembletheterminalto
removeit.Pressthehookwhileremovingthe
terminal.
Disassembly and Reassembly _ 15
Reassembly
Part Figure Description
Assy Panel Control
(LED)
1. Connecttheterminalbyhand.Takealookat
thehookandputitintherightplace.
MakesuretheWireharnessarenotgetting
stuckinotherparts.
2. Assemblethehookofhousingdrawerand
aseemblescrewsatthetopoftheASSY-PANEL
CONTROLwith(+)screwdriver.
Becarefulnottobreakthehook.
3. Assemble2screwsholdingthedrawerand
panelwith(+)screwdriver.
16 _ Disassembly and Reassembly
Disassembly
Part Figure Description
Assy Housing-Drawer
Beforeyoustart,disassembleAssyCoverTop,Assy
PanelControl.
1. Remove4screwstodisassembleframeplate-
upusing(+)screwdriver.
2. RemovetheBand-ring.(2ea)
Becarefulnottobreakthehose.
Disassembly and Reassembly _ 17
Part Figure Description
Assy Housing-Drawer
3. Separatethewatervalvehosewithlongnose
plier.
4. SeparateHousingDrawerlowbypressingthe
hooksonbothsidesbyhand.Tofullyseparate,
disassembleWaterValve.
Becarefulnottobreakthehook.
18 _ Disassembly and Reassembly
Part Figure Description
Assy Housing Drawer
(Auto Dispense)
1. Disassemblethe6screwsholdingthepump
with(+)screwdriver.
Tofullyseparate,disassembleWaterValve.
2. SeparateHousingDrawerlowbypressingthe
hooksonbothsidesbyhand.
Tofullyseparate,disassembleWaterValve.
Disassembly and Reassembly _ 19
Part Figure Description
Assy Housing Drawer
(Auto Dispense)
1. AssembletheHousingDrawerlowbypressing
thehooksonbothsidesbyhand.
2. Assemblethe6screwsholdingthepumpwith
(+)screwdriver.
20 _ Disassembly and Reassembly
Reassembly
Part Figure Description
Assy Housing-Drawer
1. AssembletheHousingDrawerlowbypressing
thehooksonbothsidesbyhand.
Becarefulnottobreakthehose.
2. Assemblethewatervalvehosewithlongnose
plier.
Becarefulnottobreakthehook.
Makesuretoinsertthehosesandassemble
theclamp,bandringscorrectly.There’re
risksofleakageorpoorperformancewhen
it’smisassembled.
Disassembly and Reassembly _ 21
Part Figure Description
Assy Housing-Drawer
3. AssembletheBandrings.(2ea)
Makesuretoinsertthehosesandassemble
theclamp,bandringscorrectly.There’re
risksofleakageorpoorperformancewhen
it’smisassembled.
4. Remove4screwstodisassembleframeplate-
upusing(+)screwdriver.
22 _ Disassembly and Reassembly
Disassembly
Part Figure Description
Frame Front
Beforeyoustart,disassembleAssyCoverTop,Assy
PanelControl.
Becarefulnottotearupthediaphragm.
1. Usinglongnosepliers,pickuponeofthe
ringsonWire-Diaphragmwhichconnectthe
springandthewireends.Then,separatethe
Wire-DiaphragmfromtheFRAME-FRONTand
DisconnecttheDiaphragm.
2. Remove2screwsholdingtheDOOR-LOCK
switchwith(+)screwdriver.
3. Disassembletheterminal(theblueboxis
terminallocation)bypressingthebluecircle
partandremove2screwsholdingtheFrame
Frontwith(+)screwdriver.
4. Pressthecircledplacetoopenupthecover
lter.
5. Remove3screwsholdingthebottomofthe
FRAME-FRONTwith(+)screwdriver.
Disassembly and Reassembly _ 23
Part Figure Description
Frame Front
6. Removecoverlterbyhand.
7. PressthehooktoremoveGuidecoverlter
using(-)screwdriver.
Becarefulnottobreakthehook.
8. PulltheGuideltertowardsyou.
9. LiftFramefrontuptodisassemble.
Cover-Back
Unfasten6(Dependingonthemodel,therecanbe
4screws)screwsthatholdthecoverbackinplace
with(+)screwdriver.
Removethebackcoverbyslidingitup.
(Whenassembling,slidethebackcoverdown.)
24 _ Disassembly and Reassembly
Disassembly
Part Figure Description
Assy Door
Beforeyoustart,disassembleAssyCoverTop,Assy
PanelControlandFrameFront.
1. Removethewirebydisassemblingthe3hooks
usinglongnoseplier.
2. Disassembletheterminalandremovethe
holdersusinglongnosepliers.
3. Remove2screwsholdingtheAssydoor.
Removethedoorbyslightlyliftingthedoor.
Disassembly and Reassembly _ 25
Reassembly
Part Figure Description
Assy Door
BACK SIDE FRONT SIDE
1. Puttheterminalthroughthebiggestholeand
assemble3hooksasshowninthepictures.
2. AssemblethedoorwithFrameFrontbytting
thetwohooksandassemble2screwsholding
theAssydoorwith(+)screwdriver.
3. Assemble3hooksusinghand.
4. Assembletheterminalandtheholders.
MakesuretheWireharnessarenotgetting
stuckinotherparts.
26 _ Disassembly and Reassembly
Disassembly
Part Figure Description
Door-Lock S/W
Beforeyoustart,disassembleAssyCoverTopand
AssyPanelControl.
1. OpentheDoor.RemovetheWireDiaphragm
andremovetheFrameFront.
2. Remove2screwswith(+)screwdriver.
3. RemoveCoverDoorSwitchbygentlypushing
theredboxpartwith(-)screwdriver.
4. Disassembletheterminals.(2ea)
Disassembly and Reassembly _ 27
Reassembly
Part Figure Description
Door-Lock S/W
1. Assembletheterminals.(2ea)
MakesuretheWireharnessarenotgetting
stuckinotherparts.
2. AssembletheCoverDoorSwitchbygently
pushingtheredboxpartwithhand.
MakesuretheWireharnessarenotgetting
stuckinotherparts.
3. Assemblethescrewswith(+)screwdriver.(2ea)
4. AssemblethewirediaphragmandFrameFront.
Ifthewirediaphragmislooseafterassembly
orisnotcorrectlyassembledatthecorrect
position(5o'clockor7o'clock),waterleakage
may occur.
How to force open the locked Door
Part Figure Description
Door-Lock S/W
Beforeyoustart,disassembleCoverToprst
1. PutyourhandtopresstheDoor-LockSwitch.
(Thelocationyouneedtopressisshowninthe
picturewitharrow)
28 _ Disassembly and Reassembly
Disassembly
Part Figure Description
Diaphragm
Beforeyoustart,removecovertop,AssyDrawer,
AssyPanelControlandFrameFront.
1. Unfastenthescrewwith(+)screwdriveron
JointDiaphragmandwirediaphragm.
2. RemoveJointDiaphragmbyhand.
3. Removehoseandclampwithlongnoseplier.
4. Pulldiaphragmtowardsyou.
Becarefulnottoripdiaphragm.
Disassembly and Reassembly _ 29
Reassembly
Part Figure Description
Diaphragm
1. AssembletheDiaphragmwithtubbyhand.
Diaphragmandtubhastrianglepartmakesure
totthemcorrectly.
2. Assemblehoseandclampwithlongnoseplier,
andfastenthescrewwith(+)screwdriver.
3. AssembleJointdiaphragmandfastenthescrew
with(+)screwdriver.
30 _ Troubleshooting
4. TROUBLESHOOTING
4-1. INFORMATION CODE
► When an abnormal condition occurs, melody sounds and displays Info. code indications as shown in the following Info. codes
are shown until the status has cleared.
No. Information Type Information
Code Causes Corrective Actions
1WaterLevel 1C
- Thepartofthehosewherethewaterlevelsensoris
locatedisdamaged(punctured).
- Thehoseiscloggedwithforeignmaterial.
- Thehoseisfolded.
- Toomuchlubricanthasbeenappliedtotheinsertion
partoftheairhose.
- Hoseengagementerror(disengaged)
- Partfault(Faultyinternalsoldering)
- Thewaterlevelsensorterminalisdisengaged.
- MainPBAfault
•Waterlevelsensorfault.
•Thewaterlevelsensorterminalis
disengaged.
•Thepartofthehosewherethe
waterlevelsensorfolded.
•MainPCBfault.
2Motor
3C
- ThePBAconnectorterminalisnotconnected.
- Themotorspinnetisnotengaged.
- Themotor’sinternalcoilisdamaged(short-circuited
orcut)
- Foreignmaterial(ascrew)hasenteredthemotor.
•Washingmotorfault.
•CheckWashingmotorconnector.
•Washingmotorrotor/statorfault.
•MainPCBfault.
3C1
- Motoroverloadedduetotoomuchlaundry(Non
sensing)
- PBAfault
3C2 - ThemotordrivingerrorfromthePBAisweak:
Unstablerelayoperation,etc.
3C3 - TheIPMterminalofthemainPBAisnotconnected.
- TheDDmotorcoverisoutofplace.
3C4
- ThePCBhousingterminalisnotconnected.
- PBAfault
- DDmotorfault
3WaterSupply
4C
- Foreignmaterialisenteringthewatersupplyvalve.
- Thewatersupplyvalveterminalisnotconnected.
(Wiredisconnected)
- Thewarmwaterandrinseconnectorsarewrongly
connectedtoeachother.
- ThisoccursifthePCBterminalfromthedrainhoseto
thedetergentdrawerisnotconnected.Checkwhether
thetransparenthoseisfoldedortorn.
- ThisoccursWaterpressureisweak,acertaintime
delay.
- ThisoccursWaterValvebyfreezinginwinterseason.
•Watersupplyvalvefault.
•MainPCBfault.
•Freezingbywinterseason.
4C2 - Thewatertemperatureissensedashigherthan50˚C
intheWoolorLingeriecourses -
4Drain 5C
- Thepumpmotorimpellerisdamagedinternally.
- Thewrongvoltage(220V→110V)issuppliedtothe
parts.
- Partfault
- Thisoccursduetofreezinginthewinterseason.
- Thedrainhoseisclogged.(Injectionerror,foreign
material)
- Cloggedwithforeignmaterial.
- Thewaterpumpterminalisnotconnected:rubber
band,bills,cotton,hairpins,coins.
•Drainpumpfault.
•Freezingbywinterseason.
•Checkinsideforeignmaterialof
drainpump.
•MainPCBfault.
Troubleshooting _ 31
No. Information Type Information
Code Causes Corrective Actions
5Communication AC
- ThesignalsbetweenthesubandmainPBAsarenot
sensedbecauseofacommunicationserror.
- Checktheconnectorconnectionsbetweenthesub
andmainPBAscarefully.→Checkforincorrector
looseconnections,etc.
- RemovethesubPBAC/Panelandcheckforanyfaulty
soldering.
•MainPCBandSubPCBSignal
Detectionfault.
•MainPCBandSubPCBwire
connectionfault.
6SWITCH
(Mainrelay) BC2
- AbuttonotherthanthePowerbuttoniscontinually
pressed(formorethan30seconds).
- Deformationofaninternalplasticinjectionpart.
- AscrewforassemblingthesubPBAistightenedtoo
much.
•WhenpressedPowerbutton.
•Whenpressedbuttonexceptfor
powerbutton.
•MainPCBrelayfault.
7COOLING CC
- Whenthetemperatureofthewaterisgreaterthanor
equalto55℃,thiscodeappearswhenthemachine
doesnotdrain.(reason:Itisunsafeforhotwaterto
drainasmayburniftouched).
- Temperaturesensorfault,orincorrectuse.
•Washingtemperaturesensor
check.
•DescriptionPLAccident
prevention.
8DOOR
dC
- Aswitchcontacterrorbecauseofadeformationofthe
doorhook.
- Whenthedoorispulledbyforce.
- Thisoccursinthehotwashesbecausethedooris
pushedduetoapressuredifferencefrominternal
temperaturechanges.
- S/WcontactfaultbecauseofLIDTC“L”transformation. •Doorlockswitchfault.
•Drainpumpfault.
•Dryductfanmotorfault.
•MainPCBfault.
dC1
- Thedoorlockswitchterminalisconnectedincorrectly.
- Thedoorlockswitchterminalisbroken.
- ThisoccursduetoLowinsualtionofthewiringassy
- MainPCBfault
dC2
- ThisoccursifthePowerswitchisturnedon/off
continuallyandtoomuchheatisgenerated(Thiserror
isdifculttobereproduced.)
9HEATER
HC - Thewashingheaterisshort-circuitedorhasawire
disconnected.
- Thewashingheaterinthetubhasanerror.(Contact
error,temperaturesensorfault)
- Ifthewaterlevelsensoroperateswithoutwater
becausewaterisfrozenorforanyotherreasonand
thetemperaturesensorengagedatthebottomto
preventoverheatingforthewashingheaterdetects
atemperatureof100to150˚C,thewashingmachine
turnstheinputpoweroff.
•Heaterfault.
•Redtemperaturesensoratthe
centerofthedryheater.
•Steamfunctionfault.
•Freezingbywinterseason.
HC1
HC2
- Thiserroroccurswhentheredtemperaturesensorat
thecenterofthedryheateroperates(atatemperature
higherthan145˚C)
:Correctiveaction–Pressthebuttonatthecenter
lightly.
Thewashingmachinewilloperatenormally.
Alternatively,replacethetemperaturesensorifthe
temperaturesensingisunstablebecauseoffunctional
degradation.
32 _ Troubleshooting
No. Information Type Information
Code Causes Corrective Actions
10 WaterLeakage LC
LC1
- Heaterengagementfault.(outofplace)
- Theairhoseisoutofplaceandwaterleakageoccurs
duringthespincycle.
- Thetubbackatthesafetyboltsxingpartisbroken.
- Waterleakageoccursatthefrontwithfoaming
becauseoftoomuchdetergent.
- Waterleakageoccursbecausetheconnectinghoseto
thedetergentdrawerisconnectedincorrectly.
- Thedrainpumpltercoverisengagedincorrectly.
- Waterleakageoccursatthedrainhose.
- Theductcondensingholdingscrewsareworn.
- Thenozzle-diaphragmisengagedintheopposite
directionortherubberpackagingisomitted.
- Waterleakageoccursbecausethescrewsthat
holdthetubbackandfrontinplacearefastened
incorrectly.
- Theleakagesensorisfaulty.
•CheckWaterLeakage.
•DVCASEforeignmaterialoccurs.
•Leakageoftheproductinsidethe
hoseandpartsmoldedproblem.
11 OVER FLOW OC
OF
- Waterissuppliedcontinuallybecausethewaterlevel
detectiondoesnotwork.
- Becausethedrainhoseiscloggedandthereisan
injectionerror(atanarrowsection),thewaterlevel
detectiondoesnotworkandwaterissupplied
continually.
- Waterissuppliedcontinuallybecauseoffreezingor
becausethereisforeignmaterialinthewatersupply
valve.
- Thismayoccurwhenthesensorisfaultyorthe
pressuretubeisblockedordamaged.
•Waterlevelsensorfault.
•Freezingbywinterseason.
12 Temperature
Sensor
TC1
- Thewashingheaterinthetubhasanerror.
(Contacterror,temperaturesensorfault)
- Theconnectorisconnectedincorrectlyoris
disconnected.
- Ifthewaterlevelsensoroperateswithoutwater
becausethewaterisfrozenorforanyotherreason
andthetemperaturesensorengagedatthebottom
topreventoverheatingforthewashingheaterdetects
atemperatureof100to150˚C,thewashingmachine
turnstheinputpoweroff.
•Washingtemperaturesensor
check.
•Drytemperaturesensorcheck
•Drycondensingtemperature
sensorcheck.
•ProblemscausedbythemainPCB
fault.
•Problemscausedbythefreezing
inwinter.
TC2
- Thetemperaturesensorfortheductassyfanhousing
isfaulty.(Asensorfaultsuchasaninternalshort-
circuitorwiredisconnection)
- Theconnectorisoutofplaceorhasacontacterror.
TC3
- Thisoccurswhentheductcondensingtemperature
sensor is open.
- Thisoccurswhentheductcondensingtemperature
sensorhasawiredisconnectedorisshort-circuited.
13 UNBALANCE UB
- Aslaundrycausesthiserror,checkthelaundry.
- Findthereasonfortheunbalanceandsolveitas
directedintheusermanual.
•Thisoccursbylaundry.
Troubleshooting _ 33
No. Information Type Information
Code Causes Corrective Actions
14 Power UC
(9C)
- Powerconditionfault.
- Thisoccurswhenunderorovervoltageissupplied.
- Extensionleadorplugadapterisbeingused.
- MainPBAfault(sometimes)
•Checkthepowersupply,
polarityandvoltage.
•Selectahotwashordrycycle
(wdonly),measurethevoltage
suppliedduringheating.(Aerror
occurswhenundervoltageis
detected.)
*Safetyensuresafeworking
practicesobservedwhentesting
liveappliance.
•Checkifasocketoutletadaptoris
beingused.
•MainPCBfault(sometimes)
15 Mems PBA 8C - ErrordetectedintheMemsPBAordataerror
detected.
•Checkthewireconnections.
Replaceifnecessary.
1.Checkthewireconnections.
2.ReplacetheMemsPBA.
3.MainPBAwireconnection
errororPBA’ssilvernanopart
malfunction.
Replaceifnecessary.
16 AddDoor
DDC
- AswitchcontacterrorbecauseofdamagetotheAdd
Doorswitch.
- Whentheadddoorispulledbyforce.
- Thisoccursinthehotwashbecausetheadddooris
pushedduetoapressuredifferencefrominternal
temperaturechanges.
- S/WcontactfaultbecauseofLIDTC“L”
transformation.
•Adddooropen/closeswitchfault.
•MainPCBfault.
DC3
- TheAddDoorlockswitchterminalisconnected
incorrectly.
- TheAddDoorlockswitchterminalisbroken.
- ThisoccursduetoLowinsualtionofthewiringassy.
- MainPCBfault.
•Adddoorlockswitchfault.
•MainPCBfault.
17 Detergent
DrawerMotor 6C
- Autodetergentdispensemotorconstrain
- Autodetergentdispensemotorwiring
- Autodetergentdispensemotornotoperate
•Checkmotoroperationby
pressingthelaundrywhenyou
enterautodetergentdispenser.
•IfnotoperationchangeASSY
PUMP DRAIN.
18 Auto Dispense
6C1 - Theinputarrestofthedetergentmotorissensed.
Checkthewireandifnecessary
replaceit.
1.CheckWireconnection
2.ReplaceAssyPump
6C2 - Thenon-operationofthedetergentmotorissensed.
6C3 - Theinputarrestofthefabricsoftenermotorissensed.
6C4 - Thenon-operationofthefabricsoftenermotoris
sensed.
6C5 - Themotormotionperceptionsensorfault
6C6 - Thedetergentlevelperceptionsensorfault
6C7 - Thefabricsoftenerlevelperceptionsensorfault
34 _ Troubleshooting
PROBLEM SOLUTION
Thewashingmachinewon’tstart.
•Makesurethewashingmachineispluggedin.
•Makesurethedoorisproperlyclosed.
•Makesurethewatertapisopen.
•TapStartorPressStart/Pausebuttonagain.
Watersupplyisinsufcient,ornowater
issupplied.
•Openthewatertapfully.
•Makesurethewatersupplyhoseisnotfrozen.
•Makesurethewatersupplyhoseisnotkinkedorclogged.
•Cleanthelteronthewatersupplyhose.
Thewashingmachinevibratesbadly,or
makesnoise.
•Makesurethewashingmachineisinstalledonaleveloor.Iftheoorisnot
level,usethelevelingfeettoadjustthelevel.
•Makesurethattheshippingboltsareremoved.
•Makesurethewashingmachineisnottouchinganyotherobject.
•Makesurethelaundryloadisbalanced.
Thewashingmachinedoesnotdrain
and/orspin.
•Makesurethedrainhoseisstraightenedallthewaytothedrainsystem.
•Makesurethedebrislterisnotclogged.
Thedoorwon’topen.
•PresstheStart/Pausebuttontostopthewashingmachine.
•Thedoorstayslockedaslongasthewashingmachineisstillhotinside
afteraheatingoperation.
•Itmaytakeseveralsecondstodisengagethedoorlockmechanism.
ButtonCheck •bCoccurs.ReferthebCtroubleshooting.
CanIopentheAddDoor
at any time?
•TheAddDoorcanbeopenedonlywhentheindicatorappears.
However,itdoesnotopeninthefollowingcases:
-Whenthewatertemperatureisabove55degorthedryingprocessisrunning,
whenthedrumisrotating,atanypointontheECOdrumcleancycle.
-IfyousettheChildLockforsafetyreasons.
-Whenthedrumwashordrumdryingcycleisrunningthatdoesnotinvolve
additionallaundry.
4-2. PROBLEM CHECK POINT
Wiring Diagram _ 35
5. WIRING DIAGRAM
5-1. WIRING DIAGRAM (SIMPLE)
► ThisDocumentcannotbeusedwithoutSamsung’sauthorization.
n REFERENCE INFORMATION
BLK BLACK
BLU BLUE
GRN GREEN
GRY GRAY
NTR NATURAL
ORG ORANGE
PNK PINK
RED RED
SKYBLU SKYBLUE
VIO VIOLET
WHT WHITE
YEL YELLOW
36 _ Wiring Diagram
5-2. WIRING DIAGRAM (LED)
► ThisDocumentcannotbeusedwithoutSamsung’sauthorization.
n REFERENCE INFORMATION
BLK BLACK
BLU BLUE
GRN GREEN
GRY GRAY
NTR NATURAL
ORG ORANGE
PNK PINK
RED RED
SKYBLU SKYBLUE
VIO VIOLET
WHT WHITE
YEL YELLOW
Wiring Diagram _ 37
5-3. WIRING DIAGRAM (Q-DRIVE)
► ThisDocumentcannotbeusedwithoutSamsung’sauthorization.
n REFERENCE INFORMATION
BLK BLACK
BLU BLUE
GRN GREEN
GRY GRAY
NTR NATURAL
ORG ORANGE
PNK PINK
RED RED
SKYBLU SKYBLUE
VIO VIOLET
WHT WHITE
YEL YELLOW
38 _ Reference
6. REFERENCE
6-1. WD6000T PROJECT NAME
► Door
10-Digit DOOR
DESIGN
DOOR
COLOR
DECO
COLOR
SBest Black D.silver
B Better Black Black
W Better Black White
LGood Black D.silver
HGood White D.silver
A Basic Black Black
T Basic White White
COldBasic Black -
EOldBasic White -
► Region
12,13-Digit Country 12,13-Digit Country
S1 UNITEDKINGDOM,
IRELAND EC SPAIN
S2
GERMANY
EE
DENMARK
AUSTRIA FINLAND
NETHERLANDS,
BELGIUM,
LUXEMBOURG
NORWAY
S3
FRANCE,MONACO SWEDEN
ITALIA.\,MALTA,
SAN MARINO EF FRANCE
SPAIN EG GERMANY
PORTUGAL
EN
NETHERLAN
DS
S4
SWEDEN,FINLAND,
DENMARK,
NORWAY,ICELAND
BELGIUM
S5 SWITZERLAND EO POLAND
S6
POLAND EP PORTUGAL
GREECE,CYPRUS ET ITALIA
HUNGARY
LE AD
(SEAD)향
ALBANIA
S7
BULGARIA BULGARIA
ROMANIA CROATIA
CZECH CZECH
SLOVAKIA HUNGARIA
LITHUANIA MACEDONIA
LATNIA ROMANIA
ESTONIA SERBIA
SLOVENIA SLOVAKIA
SERBIA LITHUANIA
MACEDONIA LATNIA
CROATIA ESTONIA
ALBANIA SLOVENIA
GREECE
MODEL NAME
► Product Type
1,2-
Digit
Type
WW Washer
WD Combo
DV Dryer
MODEL CODE
90 BWD
► Capacity
3,4-Digit Capacity
13 13
12 12.5
12 12
11 11.5
11 11
10 10.5
10 10
95 9.5
90 9
85 8.5
80 8
75 7. 5
70 7
6 5
► Feature4
9-Digit SUPER
SPEED L.SENSOR A.HOSE BUBBLE WIFI
A
● ● ● ● ●
B
●X● ● ●
C
● ● X● ●
D
●X X ● ●
A
X● ● ● ●
B
X X ● ● ●
C
X●X● ●
D
X X X ● ●
9
X● ● ● X
8
X X ● ● X
7
X●X●X
6
X X X ●X
3
X● ● X X
2
X X ●X X
1
X●X X X
0
X X X X X
► Feature2
7-Digit ADD WASH STEAM AOW/AD
8● ● ●
5● ● X
3 X ● ●
0 X ●X
► Feature1
6-Digit Q-DRIVE UX GRADE
9●
Simple Best
8●
Simple Better
72nd
Simple Better
6 X
Simple Good
5 X
Simple Basic
A X
LED _5000_UI
4 X
LED _4000_UI
4 D
► Body
11-Digit BODY
D.PANEL
HWhite
Silver
EWhite
Black
TWhite
D.silver
W
White
Silver
XInox Black
NInox D.silver
► Feature3
8-Digit RPM
MOTOR
6 1600 DIT
4 1400 DIT
2 1200 DIT
H
► Project
5-Digit Year
J2015
K2016
M 2017
N 2018
R 2019
T 2020
TEU
Reference _ 39
6-2. TERMINOLOGY
1. Drain Pump Thepumpthatdrainsthewaterfromthewashingmachinegeneratedwhilethewashing
machineisrunning
2. Heater Theheaterislocatedonthetubinsidethewashingmachine.Itheatsthewatertoincrease
washefciency.
3.DoorLockSwitch Detectswhetherthedoorofthewashingmachineisopenorclosedifthedoorisopenwhile
thewashingmachineisrunningthecycleistemporarystopped.
ThisServiceManualisapropertyofSamsungElectronicsCo.,Ltd.
AnyunauthorizeduseofManualcanbepunishedunderapplicable
Internationaland/ordomesticlaw.
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reserved.
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