Table of Contents
- SATA Product Manual
- Seagate® Technology Support Services
- 1.0 Introduction
- 2.0 Drive specifications
- 2.1 Specification summary tables
- 2.2 Formatted capacity
- 2.3 Recording and interface technology
- 2.4 Start/stop times
- 2.5 Power specifications
- 2.6 Environmental limits
- 2.7 Acoustics
- 2.8 Test for Prominent Discrete Tones (PDTs)
- 2.9 Electromagnetic immunity
- 2.10 Reliability
- 2.11 HDD and SSD Regulatory Compliance and Safety
- 2.12 Corrosive environment
- 2.13 Reference documents
- 2.14 Product warranty
- 2.15 Seagate® Rescue™ Data Recovery Service
- 3.0 Configuring and mounting the drive
- 4.0 Serial ATA (SATA) interface
Seagate SkyHawk AI 20 TB User Manual
Displayed below is the user manual for SkyHawk AI 20 TB by Seagate which is a product in the Internal Hard Drives category. This manual has pages.
Related Manuals
* Seagate Rescue Data Recovery Services plan is only offered in
selected regions only. Please check with reseller on availability
203249700, Rev. A
November 2021
Standard models
+Rescue*
ST20000VE000
ST20000VE002
SATA Product Manual
© 2021 Seagate Technology LLC. All rights reserved.
Publication number: 203249700, Rev. A November 2021
Seagate, Seagate Technology and the Spiral logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. SkyHawk AI, PowerChoice and
SeaTools are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. The FIPS logo is a cer-
tification mark of NIST, which does not imply product endorsement by NIST, the U.S., or Canadian governments. All other trademarks or registered trademarks are the property of their
respective owners.
No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC.
Call 877-PUB-TEK1 (877-782-8351) to request permission.
When referring to drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your computer’s operating system may use a different
standard of measurement and report a lower capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage.
Actual quantities will vary based on various factors, including file size, file format, features and application software. Actual data rates may vary depending on operating environment
and other factors. The export or re-export of hardware or software containing encryption may be regulated by the U.S. Department of Commerce, Bureau of Industry and Security (for
more information, visit www.bis.doc.gov), and controlled for import and use outside of the U.S. Seagate reserves the right to change, without notice, product offerings or specifications.
Document Revision History
Revision Date Pages affected and Description of changes
Rev. A 11/29/2021 Initial release.
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 2
Contents
Seagate® Technology Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.0 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1 About the Serial ATA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.0 Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.1 Specification summary tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.2 Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.2.1 LBA mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.3 Recording and interface technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.4 Start/stop times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.5 Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.5.1 Power consumption. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.5.2 Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.5.3 Voltage tolerance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.5.4 Extended Power Conditions - PowerChoice™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.6 Environmental limits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.6.1 Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.6.2 Humidity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.6.3 Effective Altitude (sea level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.6.4 Shock and Vibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.7 Acoustics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.8 Test for Prominent Discrete Tones (PDTs). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.9 Electromagnetic immunity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.10 Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.10.1 Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF) . . . . . . . . . . . . . 17
2.11 HDD and SSD Regulatory Compliance and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.11.1 Regulatory Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.12 Corrosive environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.13 Reference documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.14 Product warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.15 Seagate® Rescue™ Data Recovery Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 3
Contents
3.0 Configuring and mounting the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.1 Handling and static-discharge precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.2 Configuring the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.3 Serial ATA cables and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.4 Drive mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.4.1 Mechanical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.0 Serial ATA (SATA) interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.1 Hot-Plug compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.2 Serial ATA device plug connector pin definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.3 Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.3.1 Identify Device command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.3.2 Identify Device Data log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
4.3.3 Device Statistics log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
4.3.4 Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
4.3.5 S.M.A.R.T. commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 4
For Seagate Product Support, visit: www.seagate.com/support
For Seagate Compliance, Safety, and Disposal, visit: www.seagate.com/support
For Firmware Download and Tools Download for Secure Erase, visit: www.seagate.com/support/downloads/
For information regarding online support and services, visit: www.seagate.com/contacts/
For information regarding Warranty Support, visit: www.seagate.com/support/warranty-and-replacements/
For information regarding data recovery services, visit: www.seagate.com/services-software/recover/resources/
For Seagate OEM and Distribution partner and Seagate reseller portal, visit: www.seagate.com/partners
Seagate® Technology Support Services
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 5
www.seagate.com Introduction
1.0 Introduction
This manual describes the functional, mechanical and interface specifications for the following:
Seagate® SkyHawk® AI Serial ATA +Rescue drive models.
These drives provide the following key features:
256 MB data buffer.
7200 RPM spindle speed.
Full-track multiple-sector transfer capability without local processor intervention.
High instantaneous (burst) data-transfer rates (up to 600MB per second).
Native Command Queuing with command ordering to increase performance in demanding applications.
PowerChoice™ for selectable power savings
Perpendicular recording technology provides the drives with increased areal density.
SeaTools™ diagnostic software performs a drive self-test that eliminates unnecessary drive returns.
State-of-the-art cache and on-the-fly error-correction algorithms.
Support for S.M.A.R.T. drive monitoring and reporting.
Supports latching SATA cables and connectors.
Top Cover Attached motor for excellent vibration tolerance
Worldwide Name (WWN) capability uniquely identifies the drive.
NOTE Seagate recommends validating the configuration with the selected HBA/RAID
controller manufacturer to ensure use of full capacity is supported.
512E models
Standard
ST20000VE000
ST20000VE002
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 6
www.seagate.com Introduction
1.1 About the Serial ATA interface
The Serial ATA interface provides several advantages over the traditional (parallel) ATA interface. The primary
advantages include:
Easy installation and configuration with true plug-and-play connectivity.
It is not necessary to set any jumpers or other configuration options.
Thinner and more flexible cabling for improved enclosure airflow and ease of installation.
Scalability to higher performance levels.
In addition, Serial ATA makes the transition from parallel ATA easy by providing legacy software support. Serial ATA
was designed to allow users to install a Serial ATA host adapter and Serial ATA disk drive in the current system and
expect all of the existing applications to work as normal.
The Serial ATA interface connects each disk drive in a point-to-point configuration with the Serial ATA host adapter.
There is no master/slave relationship with Serial ATA devices like there is with parallel ATA. If two drives are attached
on one Serial ATA host adapter, the host operating system views the two devices as if they were both “masters” on two
separate ports. This essentially means both drives behave as if they are Device 0 (master) devices.
NOTE The host adapter may, optionally, emulate a master/slave environment to host software
where two devices on separate Serial ATA ports are represented to host software as a
Device 0 (master) and Device 1 (slave) accessed at the same set of host bus addresses. A
host adapter that emulates a master/slave environment manages two sets of shadow
registers. This is not a typical Serial ATA environment.
The Serial ATA host adapter and drive share the function of emulating parallel ATA device behavior to provide
backward compatibility with existing host systems and software. The Command and Control Block registers, PIO and
DMA data transfers, resets, and interrupts are all emulated.
The Serial ATA host adapter contains a set of registers that shadow the contents of the traditional device registers,
referred to as the Shadow Register Block. All Serial ATA devices behave like Device 0 devices. For additional
information about how Serial ATA emulates parallel ATA, refer to the “Serial ATA: High Speed Serialized AT Attachment”
specification. The specification can be downloaded from www.serialata.org.
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 7
www.seagate.com Drive specifications
2.0 Drive specifications
Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For
convenience, the phrases the drive and this drive are used throughout this manual to indicate the SkyHawk AI Serial
ATA +Rescue drive models.
2.1 Specification summary tables
The specifications listed in the following tables are for quick reference. For details on specification measurement or
definition, see the appropriate section of this manual.
Table 1 Drive specifications summary
Drive specification ST20000VE000 and ST20000VE002
Formatted (512 bytes/sector)* 20TB
Guaranteed sectors (see Section 2.2)
Heads 20
Disks 10
Bytes per logical sector 512
Bytes per physical sector 4096
Recording density, KBPI (Kb/in max) 2470
Track density, KTPI (ktracks/in avg.) 482
Areal density, (Gb/in2 avg) 1146
Spindle speed (RPM) 7200
Internal data transfer rate (Mb/s max) 2899
Sustained data transfer rate OD (MiB/s max) 248 (260 MB/s max)
I/O data-transfer rate (MB/s max) 600
ATA data-transfer modes supported PIO modes 0–4
Multiword DMA modes 0–2
Ultra DMA modes 0–6
Cache buffer 256MB (262,144KB)
Weight: (maximum) 680g (1.499 lb)
Average latency 4.16ms
Power-on to ready (sec) (typ/max) 25/30
Standby to ready (sec) (typ/max) 25/30
Startup current (typical) 12V (peak) 2.0A
Voltage tolerance (including noise) 5V ± 5%
12V ± 10%
Operating ambient temperature (min °C)*0°C (Ambient)
Operating temperature (max °C)*65°C (Drive Reported Temperature) †
Non-Operating temperature –40° to 70°C (Ambient Temperature, see sections 2.6.1 and 2.14)
Temperature gradient (°C per hour max) 20°C (operating)
20°C (nonoperating)
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 8
www.seagate.com Drive specifications
#One GB equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting.
* See Section 2.10, "Reliability" for rated MTBF device operating condition requirements.
** See Section 2.4, "Start/stop times" for additional information.
†Seagate does not recommend operating at sustained drive temperatures above 60°C.
Operating at higher temperatures may affect drive health.
Relative humidity*5% to 95% (operating)
5% to 95% (nonoperating)
Relative humidity gradient 20% per hour max
Altitude, operating –304.8 m to 3,048 m
(–1000 ft to 10,000+ ft)
Altitude, nonoperating
(below mean sea level, max)
–304.8 m to 12,192 m
(–1000 ft to 40,000+ ft)
Operational Shock (2 ms Z-axis) 40 Gs typical
Non-Operational Shock (2 ms) 200 Gs
Linear Random Operating Vibration 5–500 Hz: 0.70 Grms
Random Rotary Operating Vibration 20–1500Hz: 12.5 rads/s²
Linear Random Non-Operating Vibration 2–500 Hz: 2.27 Grms
Drive acoustics, sound power (bels)
Idle 2.8 (typical)
3.0 (max)
During periods of drive idle, some offline activity may occur according to the
SMART specification, which may increase acoustic and power to operational levels.
Performance seek 3.2 (typical)
3.4 (max)
Nonrecoverable read errors 1 sector per 1015 bits read
Annualized Failure Rate (AFR)*0.44% based on 8760 POH
Maximum Rated Workload*Maximum rate of <550TB/year
Workloads exceeding the annualized rate may degrade the drive MTBF and impact product reli-
ability. The Annualized Workload Rate is in units of TB per year, or TB per 8760 power on hours.
Workload Rate = TB transferred * (8760 / recorded power on hours).
Warranty To determine the warranty for a specific drive, use a web browser to access the following web
page: www.seagate.com/support/warranty-and-replacements/.
From this page, click on the “Is my Drive under Warranty” link. The following are required to be
provided: the drive serial number, model number (or part number) and country of purchase.The
system will display the warranty information for the drive.
Load-unload cycles (command controlled) 600,000
Supports Hotplug operation per
Serial ATA Revision 3.3 specification
Yes
Drive specification ST20000VE000 and ST20000VE002
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 9
www.seagate.com Drive specifications
2.2 Formatted capacity
*One GB equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary
depending on operating environment and formatting.
NOTE LBA Counts for drive capacities greater than 8TB are calculated based upon the
SFF-8447 standard publication. ftp://ftp.seagate.com/sff/SFF-8447.PDF
2.2.1 LBA mode
When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is
the number of guaranteed sectors as defined above.
See Section 4.3.1, "Identify Device command" (words 60-61 and 100-103) for additional information about 48-bit
addressing support of drives with capacities over 137GB.
2.3 Recording and interface technology
2.4 Start/stop times
Power-on to ready time is based on typical operating conditions, default full current spin-up profile, and clean
shutdown prior to measurement. To ensure a clean shutdown a Flush Cache, Standby, or Standby Immediate
command must be completed before removal of interface power.
NOTE An unexpected power loss event, spin up at cold or hot temperature extremes may
cause the drive to exceed the typical and max time to ready by 5 to 20 seconds.
Extended time to ready is dependent on cache state and environmental conditions
prior to the unexpected power loss and during the subsequent power on.
ST models Formatted
capacity*
Guaranteed
sectors
Bytes per
logical sector
Guaranteed
sectors
Bytes per
logical sector
ST20000VE000 and ST20000VE002 20TB 39,063,650,304 512
(Default) 4,882,956,288 4096
(see Section 2.2.1)
Interface Serial ATA (SATA)
Recording method Perpendicular
Recording density, KBPI (Kb/in max) 2470
Track density, KTPI (ktracks/in avg) 482
Areal density (Gb/in2 avg) 1146
Spindle speed (RPM) (± 0.2%) 7200
Internal data transfer rate (Mb/s max) 2899
Sustained data transfer rate (MiB/s max) 248
I/O data-transfer rate (MB/s max) 600 (Ultra DMA mode 5)
Power-on to Ready (sec) (typ/max) 25/30
Standby to Ready (sec) (typ/max) 25/30
Ready to spindle stop (sec) (max) 20
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 10
www.seagate.com Drive specifications
2.5 Power specifications
The drive receives DC power (+5V or +12V) through a native SATA power connector. See Figure 3 on page 22 .
2.5.1 Power consumption
Power requirements for the drives are listed in Tab le 2. Typical power measurements are based on an average of drives tested,
under nominal conditions, using 5.0V and 12.0V input voltage at 35°C ambient temperature.
*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification,
which may increase acoustic and power to operational levels.
2.5.1.1 Typical current profiles
Figure 1. Typical 5V and 12V startup and operation current profiles
Table 2 DC power requirements (20TB)
Power dissipation Avg (watts 25° C) Avg 5V typ amps Avg 12V typ amps
Spin-Up — — 2.0
Idle 3.54 0.246 0.19
Operating 7.72 0.524 0.422
Standby 1.01 0.177 0.01
Sleep 1.01 0.177 0.01
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 11
www.seagate.com Drive specifications
2.5.2 Conducted noise
Noise is specified as a periodic and random distribution of frequencies covering a band from DC to 10 MHz. Maximum
allowed noise values given below are peak-to-peak measurements and apply at the drive power connector.
2.5.3 Voltage tolerance
Voltage tolerance (including noise):
5V ± 5% 12V ± 10%
2.5.4 Extended Power Conditions - PowerChoice™
Utilizing the load/unload architecture a programmable power management interface is provided to tailor systems for
reduced power consumption and performance requirements.
The table below lists the supported power conditions available in PowerChoice. Power conditions are ordered from
highest power consumption (and shortest recovery time) to lowest power consumption (and longest recovery time)
as follows: Idle_a power >= Idle_b power >= Idle_c power >= Standby_z power. The further users go down in the
table, the more power savings is actualized. For example, Idle_b results in greater power savings than the Idle_a
power condition. Standby results in the greatest power savings.
Each power condition has a set of current, saved and default settings. Default settings are not modifiable. Default and
saved settings persist across power-on resets. The current settings do not persist across power-on resets. At the time
of manufacture, the default, saved and current settings are in the Power Conditions log match.
+5v = 250 mV pp from 100 Hz to 20 MHz.
+12v = 800 mV pp from 100 Hz to 8 KHz.
450 mV pp from 8 KHz to 20 KHz.
250 mV pp from 20 KHz to 5 MHz.
Power Condition Name Power Condition ID Description
Idle_a 81HReduced electronics
Idle_b 82HHeads unloaded. Disks spinning at full RPM
Idle_c 83HHeads unloaded. Disks spinning at reduced RPM
Standby_z 00HHeads unloaded. Motor stopped (disks not spinning)
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 12
www.seagate.com Drive specifications
PowerChoice is invoked using one of two methods
Automatic power transitions which are triggered by expiration of individual power condition timers. These timer
values may be customized and enabled using the Extended Power Conditions (EPC) feature set using the
standardized Set Features command interface.
Immediate host commanded power transitions may be initiated using an EPC Set Features "Go to Power
Condition" subcommand to enter any supported power condition. Legacy power commands Standby Immediate
and Idle Immediate also provide a method to directly transition the drive into supported power conditions.
PowerChoice exits power saving states under the following conditions
Any command which requires the drive to enter the PM0: Active state (media access)
Power on reset
PowerChoice provides the following reporting methods for tracking purposes
Check Power Mode Command
Reports the current power state of the drive
Identify Device Command
EPC Feature set supported flag
EPC Feature enabled flag is set if at least one Idle power condition timer is enabled
Power Condition Log reports the following for each power condition
Nominal recovery time from the power condition to active
If the power condition is Supported, Changeable, and Savable
Default enabled state, and timer value
Saved enabled state, and timer value
Current enabled state, and timer value
S.M.A.R.T. Read Data Reports
Attribute 192 - Emergency Retract Count
Attribute 193 - Load/Unload Cycle Count
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 13
www.seagate.com Drive specifications
PowerChoice Manufacture Default Power Condition Timer Values
Default power condition timer values have been established to assure product reliability and data integrity. A
minimum timer value threshold of two minutes ensures the appropriate amount of background drive maintenance
activities occur. Attempting to set a timer values less than the specified minimum timer value threshold will result in
an aborted EPC "Set Power Condition Timer" subcommand.
Setting power condition timer values less than the manufacturer specified defaults or issuing the EPC "Go to Power
Condition" subcommand at a rate exceeding the default timers may limit this products reliability and data integrity.
PowerChoice Supported Extended Power Condition Feature Subcommands
PowerChoice Supported Extended Power Condition Identifiers
Power Condition Name Manufacturer Default Timer Values
Idle_a 100 ms
Idle_b 2 min
Idle_c 4 min
Standby_z 15 min
EPC Subcommand Description
00HRestore Power Condition Settings
01HGo to Power Condition
02HSet Power Condition Timer
03HSet Power Condition State
04HEnable EPC Feature Set
05HDisable EPC Feature Set
Power Condition Identifiers Power Condition Name
00HStandby_z
01 - 80HReserved
81HIdle_a
82HIdle_b
83HIdle_c
84 - FEHReserved
FFHAll EPC Power Conditions
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 14
www.seagate.com Drive specifications
2.6 Environmental limits
Temperature and humidity values experienced by the drive must be such that condensation does not occur on any
drive part. Altitude and atmospheric pressure specifications are referenced to a standard day at 58.7°F (14.8°C).
2.6.1 Temperature
a. Operating
32°F to 149°F (0°C ambient to 65°C drive reported) temperature range with a maximum temperature gradient of 36°F
(20°C) per hour.
The maximum allowable drive reported temperature is 149°F (65°C).
Air flow may be required to achieve consistent nominal drive temperature values (see Section 3.4). To confirm that
the required cooling is provided for the electronics and HDA, place the drive in its final mechanical configuration, and
perform random write/read operations. After the temperatures stabilize, monitor the current drive temperature
using the SMART temperature attribute 194 or Device Statistics log 04h page 5.
b. Non-operating
–40° to 158°F (–40° to 70°C) package ambient with a maximum gradient of 36°F (20°C) per hour. This specification
assumes that the drive is packaged in the shipping container designed by Seagate for use with drive.
2.6.2 Humidity
The values below assume that no condensation on the drive occurs. Maximum wet bulb temperature is 84.2°F (29°C).
2.6.2.1 Relative humidity
2.6.3 Effective Altitude (sea level)
Caution
To maintain optimal performance drives should be run at nominal drive temperatures and humidity.
See Section 2.10, "Reliability" for rated MTBF device operating condition requirements.
Operating: 5% to 95% non-condensing relative humidity with a maximum gradient of 20% per hour.
Nonoperating: 5% to 95% non-condensing relative humidity with a maximum gradient of 20% per hour.
Operating: –304.8 m to 3048 m (–1000 ft. to 10,000+ ft.)
Nonoperating: –304.8 m to 12,192 m (–1000 ft. to 40,000+ ft.)
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 15
www.seagate.com Drive specifications
2.6.4 Shock and Vibration
Shock and vibration measurements specified in this document are made directly on the drive itself and applied in the X, Y, and Z axis at the drive
mounting point locations.
2.6.4.1 Shock
a. Operating
The drive will operate without error while subjected to intermittent shock pulses not exceeding 40 Gs typical at a 2ms duration
limited by Z-axis, shown in Figure 2.
b. Non-operating
The drive will operate without non-recoverable errors after being subjected to shock pulses not exceeding 200 Gs at a duration
of 2ms.
Figure 2. Drive orientation
2.6.4.2 Vibration
a. Linear Random Operating Vibration
The drive will operate without non-recoverable errors while being subjected to the random power spectral density noise
specified below.
b. Random Rotary Operating Vibration
The drive will exhibit greater than 90% throughput for sequential and random write operations while subjected to the shaped
random power spectral density noise specified below.
c. Linear Random Non-Operating Vibration
The drive will not incur physical damage or have non-recoverable errors after being subjected to the power spectral density
noise specified below.
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 16
www.seagate.com Drive specifications
2.7 Acoustics
Drive acoustics are measured as overall A-weighted acoustic sound power levels (no pure tones). All measurements
are consistent with ISO document 7779. Sound power measurements are taken under essentially free-field conditions
over a reflecting plane. For all tests, the drive is oriented with the cover facing upward.
NOTE For seek mode tests, the drive is placed in seek mode only. The number of seeks
per second is defined by the following equation:
(Number of seeks per second = 0.4 / (average latency + average access time
)
*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which
may increase acoustic and power to operational levels.
2.8 Test for Prominent Discrete Tones (PDTs)
Seagate follows the ECMA-74 standards for measurement and identification of PDTs. An exception to this process is
the use of the absolute threshold of hearing. Seagate uses this threshold curve (originated in ISO 389-7) to discern
tone audibility and to compensate for the inaudible components of sound prior to computation of tone ratios
according to Annex D of the ECMA-74 standards.
2.9 Electromagnetic immunity
When properly installed in a representative host system, the drive operates without errors or degradation in
performance when subjected to the radio frequency (RF) environments defined in the following table:
Table 3 Fluid Dynamic Bearing (FDB) motor acoustics
Idle* Performance seek
All models 2.8 bels (typ)
3.0 bels (max)
3.2 bels (typ)
3.4 bels (max)
Table 4 Radio frequency environments
Test Description Performance level Reference standard
Electrostatic discharge Contact, HCP, VCP: ± 4 kV; Air: ± 8 kV B EN 61000-4-2: 95
Radiated RF immunity 80 to 1000 MHz, 3 V/m,
80% AM with 1 kHz sine
900 MHz, 3 V/m, 50% pulse modulation @ 200 Hz
A EN 61000-4-3: 96
ENV 50204: 95
Electrical fast transient ± 1 kV on AC mains, ± 0.5 kV on external I/O B EN 61000-4-4: 95
Surge immunity ± 1 kV differential, ± 2 kV common, AC mains B EN 61000-4-5: 95
Conducted RF immunity 150 kHz to 80 MHz, 3 Vrms, 80% AM with 1 kHz sine A EN 61000-4-6: 97
Voltage dips, interrupts 0% open, 5 seconds
0% short, 5 seconds
40%, 0.10 seconds
70%, 0.01 seconds
C
C
C
B
EN 61000-4-11: 94
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 17
www.seagate.com Drive specifications
2.10 Reliability
2.10.1 Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF)
The production disk drive shall achieve an annualized failure-rate of 0.44% (MTBF of 2,000,000 hours) over a 5 year
service life when used in Enterprise Storage field conditions as limited by the following:
8760 power-on hours per year.
HDA temperature as reported by the drive <= 30°C
Ambient wet bulb temp <= 26°C
Typical workload
The AFR (MTBF) is a population statistic not relevant to individual units
ANSI/ISA S71.04-2013 G2 classification levels and dust contamination to ISO 14644-1 Class 8 standards (as
measured at the device)
The MTBF specification for the drive assumes the operating environment is designed to maintain nominal drive
temperature and humidity. Occasional excursions in operating conditions between the rated MTBF conditions and
the maximum drive operating conditions may occur without significant impact to the rated MTBF. However continual
or sustained operation beyond the rated MTBF conditions will degrade the drive MTBF and reduce product reliability.
Nonrecoverable read errors 1 per 1015 bits read, max
Load unload cycles (command controlled) 600,000 cycles
Maximum Rated Workload Maximum rate of <550TB/year
Workloads exceeding the annualized rate may degrade the drive MTBF and impact
product reliability. The Annualized Workload Rate is in units of TB per year, or TB per 8760
power on hours. Workload Rate = TB transferred * (8760 / recorded power on hours).
Warranty To determine the warranty for a specific drive, use a web browser to access the following
web page: www.seagate.com/support/warranty-and-replacements/.
From this page, click on the “Is my Drive under Warranty” link. The following are required
to be provided: the drive serial number, model number (or part number) and country of
purchase. The system will display the warranty information for the drive.
Preventive maintenance None required.
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 18
www.seagate.com Drive specifications
2.11 HDD and SSD Regulatory Compliance and Safety
For the latest regulatory and compliance information see: www.seagate.com/support scroll down
the page and click the Compliance, Safety and Disposal Guide link.
2.11.1 Regulatory Models
The following regulatory model number represent all features and configurations within the series:
Regulatory Model Numbers: STL020
2.12 Corrosive environment
electronic drive components pass accelerated corrosion testing equivalent to 10 years exposure to light industrial
environments containing sulfurous gases, chlorine and nitric oxide, classes G and H per ASTM B845. However, this
accelerated testing cannot duplicate every potential application environment.
Users should use caution exposing any electronic components to uncontrolled chemical pollutants and corrosive
chemicals as electronic drive component reliability can be affected by the installation environment. The silver, copper,
nickel and gold films used in hard disk drives are especially sensitive to the presence of sulfide, chloride, and nitrate
contaminants. Sulfur is found to be the most damaging. Materials used in cabinet fabrication, such as vulcanized
rubber, that can outgas corrosive compounds should be minimized or eliminated. The useful life of any electronic
equipment may be extended by replacing materials near circuitry with sulfide-free alternatives.
Seagate recommends that data centers be kept clean by monitoring and controlling the dust and gaseous
contamination. Gaseous contamination should be within ANSI/ISA S71.04-2013 G2 classification levels (as measured
on copper and silver coupons), and dust contamination to ISO 14644-1 Class 8 standards, and MTBF rated conditions
as defined in the Annualized Failure Rate (AFR) and Mean Time Between Failure (MTBF) section.
2.13 Reference documents
Supported Standards
Serial ATA Revision 3.3 specification
ANSI Documents
INCITS 529-2018 ATA/ATAPI Command Set - 4 (ACS-4)
Specification for Acoustic Test Requirement and Procedures
Seagate part number: 30553-001
In case of conflict between this document and any referenced document, this document takes precedence.
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 19
www.seagate.com Drive specifications
2.14 Product warranty
Beginning on the date of shipment to the customer and continuing for the period specified in the purchase contract,
Seagate warrants that each product (including components and subassemblies) that fails to function properly under
normal use due to defect in materials or workmanship or due to nonconformance to the applicable specifications will
be repaired or replaced, at Seagate’s option and at no charge to the customer, if returned by customer at customer’s
expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure. Seagate will pay for
transporting the repair or replacement item to the customer. For more detailed warranty information, refer to the
standard terms and conditions of purchase for Seagate products on the purchase documentation.
The remaining warranty for a particular drive can be determined by calling Seagate Customer Service at 1-800-468-
3472. Users can also determine remaining warranty using the Seagate web site (www.seagate.com). The drive serial
number is required to determine remaining warranty information.
Shipping
When transporting or shipping a drive, use only a Seagate-approved container. Keep the original box. Seagate
approved containers are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved
container voids the drive warranty.
Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in transit.
Contact the authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping by an air-
ride carrier experienced in handling computer equipment.
Storage
Maximum storage periods are 180 days within original unopened Seagate shipping package or 60 days unpackaged
within the defined non-operating limits (refer to environmental section in this manual). Storage can be extended to 1
year packaged or unpackaged under optimal environmental conditions (25°C, <40% relative humidity non-
condensing, and non-corrosive environment). During any storage period the drive non-operational temperature,
humidity, wet bulb, atmospheric conditions, shock, vibration, magnetic and electrical field specifications should be
followed.
Product repair and return information
Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not
sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory seal voids the
warranty.
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 20
www.seagate.com Drive specifications
2.15 Seagate® Rescue™ Data Recovery Service
If you suffer a data loss event within the Seagate Rescue Data Recovery warranty period, and you are eligible to
participate in and submit a case under the Rescue program, contact SRS at (1-800-723-1183) in the US, or if you are
calling from outside the US please visit our website for numbers in your local and language:
www.seagate.com/contacts/contact-numbers/.
In addition, you may visit rescueandreplace.seagate.com/contact.jsp to obtain information regarding how to contact a
recovery expert online or by telephone from your location. An SRS representative will review your case to confirm your
eligibility, and to assess whether your data may be recoverable by remote recovery services or whether you will need to
send your device to SRS for in-lab servicing.
Rescue™ General Terms
These Rescue™ General Terms together with the Rescue™ FAQ’s make up the Rescue™ Program Terms. By submitting a
case under the Rescue™ program (“Program”) you agree to be bound by the Program Terms, including these General
Terms and the FAQ. You must be a legal resident of the US to participate in the Program.
Communications
All communications relating to your request will be available on our web site in your account and sent via e-mail to the
address you provide to us unless you request, in writing, to receive such communications via regular mail.
Personal Data
You must provide true, accurate and complete information about yourself as prompted by the request form, including,
without limitation, your name, address, e-mail address, and telephone number, as applicable (collectively, “Personal
Data”). You must maintain and promptly update your Personal Data. You acknowledge that we may send you important
information and notices regarding your requests by e-mail and that we shall have no liability associated with or arising
from your failure to maintain accurate Personal Data.
Capacity; Legal Rights; Indemnity
You represent to SRS that you are of the legal age of majority in your state or country of residence, with the full capacity
to agree to these Program Terms. You warrant that you are the legal owner or the authorized representative of the legal
owner of the device you submit to SRS (the “Device”) and data. You warrant that the data on the Device is legal and that
you have the unrestricted legal right to (a) give us remote access to the data, (b) have the data recovered and reproduced
on a backup medium, (c) receive the recovered data, and (d) agree to these Program Terms. You will defend and
indemnify us (including our directors, officers, employees, agents, delegates, and contractors) from any claims or actions
relating to the Device or data, or your rights or lack of rights thereto.
Confidentiality
We will protect the confidentiality of your data against unauthorized disclosure using the same degree of care as we use
to protect our own confidential information.
Disclaimer of Warranties, Representations and Guarantees
WE PROVIDE THE PROGRAM AND ANY SERVICES PROVIDED OR ATTEMPTED HEREUNDER “AS IS,” WITH ALL
FAULTS, AT YOUR SOLE RISK. WE DO NOT EXTEND ANY EXPRESS WARRANTIES, REPRESENTATIONS, CONDITIONS
OR GUARANTEES REGARDING OUR RESCUE SERVICES OR ANY RESULTS THEREOF. TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW AND SUBJECT TO ANY STATUTORY WARRANTIES THAT CANNOT BE EXCLUDED,
WE EXPRESSLY DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF
MERCHANTABILITY, WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTY OF ACCURACY OR
COMPLETENESS WITH RESPECT TO THIS PROGRAM AND SERVICES. This Program and Disclaimer is unrelated to, and
does not affect any warranties relating to your Device that we or the seller may have extended to you.
Limitation of Liability
WE WILL NOT BE LIABLE FOR ANY HARM CAUSED, UNLESS YOU PROVE THAT WE CAUSED SUCH HARM
INTENTIONALLY. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE WILL NOT BE LIABLE FOR THE
CONDITION, EXISTENCE, OR LOSS OF THE DATA YOU SEND US OR THE DATA WE RECOVER (IF ANY), ANY LOSS OF
REVENUE OR LOSS OF PROFITS, OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
HOWEVER CAUSED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITATION SHALL APPLY
TO ANY AND ALL DAMAGES, REGARDLESS OF THE LEGAL THEORY ON WHICH THEY ARE ASSERTED (INCLUDING,
WITHOUT LIMITATION, CONTRACT, BREACH OF CONTRACT, AND TORT), AND REGARDLESS OF WHETHER WE
HAVE BEEN ADVISED OF THE POSSIBILITY OF LOSS OR DAMAGES - UNLESS YOU PROVE THAT SRS CAUSED
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 21
www.seagate.com Drive specifications
DAMAGES TO YOU INTENTIONALLY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AMOUNT
OF OUR LIABILITY WILL NOT EXCEED THE TOTAL PRICE YOU ACTUALLY PAY FOR THE DEVICE, THE ESSENTIAL
PURPOSE OF WHICH IS TO LIMIT OUR LIABILITY ARISING FROM OR RELATED TO THE PROGRAM AND ANY DATA
RECOVERY SERVICES. THIS ALLOCATION OF RISK IS REFLECTED IN THE PRICE CHARGED FOR THIS PROGRAM OR
SERVICES, IF ANY. YOU ACKNOWLEDGE THAT THE PRICE OF THIS PROGRAM WOULD BE MUCH GREATER IF WE
UNDERTOOK MORE EXTENSIVE LIABILITY. THIS PARAGRAPH WILL APPLY NOTWITHSTANDING ANY OTHER
PROVISIONS IN THESE TERMS, OR THE FAILURE OF ANY REMEDY.
Compliance with Laws
You agree to comply with all such laws and regulations and all other applicable laws, statutes, ordinances and
regulations relating to the Program. You acknowledge that violations of these Program Terms could subject you to
criminal or civil penalties. The goods licensed or provided, or services provided, through the Program, which may include
technology and software, are subject to the customs and export control laws and regulations of the U.S. and may also be
subject to the customs and export laws and regulations of the country in which the products are manufactured or
received. Further, under U.S. law, such goods may not be sold, leased or otherwise transferred to restricted countries, or
used by a restricted end-user or an end-user engaged in activities related to weapons of mass destruction including,
without limitation, activities related to designing, developing, producing or using nuclear weapons, materials, or
facilities, missiles or supporting missile projects, or chemical or biological weapons. You acknowledge you are not a
restricted end-user or involved in any of the restricted activities above, and that you will comply with and abide by these
laws and regulations. Seagate reserves the right to refuse service to or the return of any storage devices that have been
determined to violate these regulations.
Cancellation
You may cancel the Program at any time by contacting SRS at 1-800-SEAGATE (1-800-475-0143) in the US, or at such
other number available at services.seagate.com/contact.aspx, or you simply may refrain from submitting a request for
Rescue services. These Program Terms remain applicable to your and SRS’s rights and obligations with respect to any
services requested by you under this Program.
Assignment
You may not assign your rights or obligations under these Program Terms without SRS’ express written consent.
Dispute Resolution
The parties will attempt to resolve any dispute arising out of or related to these Program Terms or any data recovery
services requested or attempted hereunder through good faith negotiation. To the extent permitted by applicable law, if
the parties are unable to resolve the dispute through good faith negotiation, then the dispute will be submitted to final
and binding arbitration with the Judicial Arbitration and Mediation Services. Each party will bear its own costs in
arbitration, provided that Seagate reserves the right, in its discretion, to pre-pay certain fees you may incur in connection
with the arbitration subject to refund if you do not prevail. Both parties waive their rights to a jury trial. All
proceedings will take place in Santa Clara County, California, USA. The laws of the State of California will exclusively
govern these Program Terms and our provision of any data recovery services, without regard to California's conflicts of
laws rules. You consent to the exclusive jurisdiction of the courts located in Santa Clara County, California, USA.
Severability
If any provision of these Program Terms is held invalid, illegal or unenforceable, such provision shall be enforced to the
fullest extent permitted by applicable law and the validity, legality and enforceability of the remaining provisions shall
not be affected thereby.
Legal Effect
These Program Terms describe certain legal rights. You may have other rights under applicable law. These Program
Terms do not change your rights under applicable law if such laws do not permit these Program Terms to do so. Also, the
Program and these Program Terms are in addition and unrelated to any rights you may have under a Seagate warranty
statement.
SRS Companies
The following SRS companies may provide the services described in these Program Terms: (a) Seagate Technology
LLC, with offices at 3101 Jay Street, Suite 110, Santa Clara, California 95054; (b) Seagate Technology Canada Inc., with
offices at 2421 Bristol Circle, Suite A100, Oakville, Ontario, Canada L6H 5S9; and/or (c) Seagate Technology
(Netherlands) B.V., with offices at Koolhovenlaan 1, 1119 PA, Schiphol-Rijk, The Netherlands.
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 22
www.seagate.com Configuring and mounting the drive
3.0 Configuring and mounting the drive
This section contains the specifications and instructions for configuring and mounting the drive.
3.1 Handling and static-discharge precautions
After unpacking, and before installation, the drive may be exposed to potential handling and electrostatic discharge
(ESD) hazards. Observe the following standard handling and static-discharge precautions:
3.2 Configuring the drive
Each drive on the Serial ATA interface connects point-to-point with the Serial ATA host adapter. There is no master/
slave relationship because each drive is considered a master in a point-to-point relationship. If two drives are attached
on one Serial ATA host adapter, the host operating system views the two devices as if they were both “masters” on two
separate ports. Both drives behave as if they are Device 0 (master) devices.
3.3 Serial ATA cables and connectors
The Serial ATA interface cable consists of four conductors in two differential pairs, plus three
ground connections. The cable size may be 30 to 26 AWG with a maximum length of one
meter (39.37 in).
See Table 5 for connector pin definitions. Either end of the SATA signal cable can be
attached to the drive or host.
For direct backplane connection, the drive connectors are inserted directly into the host
receptacle. The drive and the host receptacle incorporate features that enable the direct
connection to be hot pluggable and blind mateable.
For installations which require cables, users can connect the drive as illustrated in Figure 3.
Figure 3. Attaching SATA cabling
Each cable is keyed to ensure correct orientation. SkyHawk AI Serial ATA +Rescue drives support latching SATA
connectors.
Caution
• Before handling the drive, put on a grounded wrist strap, or ground oneself frequently by touching the metal chassis of a
computer that is plugged into a grounded outlet. Wear a grounded wrist strap throughout the entire installation procedure.
• Handle the drive by its edges or frame only.
• The drive is extremely fragile—handle it with care. Do not press down on the drive top cover.
• Always rest the drive on a padded, antistatic surface until mounting it in the computer.
• Do not touch the connector pins or the printed circuit board.
• Do not remove the factory-installed labels from the drive or cover them with additional labels. Removal voids the warranty.
Some factory-installed labels contain information needed to service the drive. Other labels are used to seal out dirt and
contamination.
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 23
www.seagate.com Configuring and mounting the drive
3.4 Drive mounting
Users can mount the drive in any orientation using four screws in the side-mounting holes or four screws in the
bottom-mounting holes. See Figure 4 for drive mounting dimensions. Follow these important mounting precautions
when mounting the drive:
Allow a minimum clearance of 0.030 in (0.76mm) around the entire perimeter of the drive for cooling.
Use only 6-32 UNC mounting screws.
The screws should be inserted no more than 0.140 in (3.56mm) into the bottom or side mounting holes.
Do not overtighten the mounting screws (maximum torque: 6 in-lb).
3.4.1 Mechanical specifications
Refer to Figure 4 for detailed mounting configuration dimensions. See Section 3.4, “Drive mounting.”
NOTE These dimensions conform to the Small Form Factor Standard documented in SFF-8301
and SFF-8323, found at www.snia.org/technology-communities/sff/specifications
Figure 4. Mounting configuration dimensions
NOTE The image is for mechanical dimension reference only and may not represent the actual drive.
Weight: 1.499 lb 680 g
2X 3.000±.010
2X 1.625±.020
1.432
.125±.010
3.750±.010
4.000±.010
.814
C
L
OF CONN
2.000
C
L
OF DRIVE
4X 6-32 UNC 2B
3 MIN THREAD DEPTH
.14 MAX FASTENER PENETRATION
MOUNTING HOLE.
MAX TORQUE 6 IN/LBS
Y
B
.250±.010
5.787 MAX
[146.99MM]
4.000±.010
1.123±.020
2X 6-32 UNC 2B
3 MIN THREAD DEPTH
.14 MAX FASTENER PENETRATION
MOUNTING HOLES BOTH SIDES.
MAX TORQUE 6 IN/LBS
Z
Y
2.000
1.028 MAX
[26.11MM]
.140±.015
C
LOF DRIVE
Z
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 24
www.seagate.com Serial ATA (SATA) interface
4.0 Serial ATA (SATA) interface
These drives use the industry-standard Serial ATA interface that supports FIS data transfers. It supports ATA
programmed input/output (PIO) modes 0–4; multiword DMA modes 0–2, and Ultra DMA modes 0–6.
For detailed information about the Serial ATA interface, refer to the “Serial ATA: High Speed Serialized AT Attachment”
specification.
4.1 Hot-Plug compatibility
SkyHawk AI Serial ATA +Rescue drives incorporate connectors which enable users to hot plug these drives in
accordance with the Serial ATA Revision 3.3 specification. This specification can be downloaded from
www.serialata.org.
Caution:
The drive motor must come to a complete stop (Ready to spindle stop time indicated in Section 2.4)
prior to changing the plane of operation. This time is required to insure data integrity.
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 25
www.seagate.com Serial ATA (SATA) interface
4.2 Serial ATA device plug connector pin definitions
Table 5 summarizes the signals on the Serial ATA interface and power connectors.
Notes:
1. All pins are in a single row, with a 1.27mm (0.050”) pitch.
2. The comments on the mating sequence apply to the case of backplane blindmate connector only. In this case, the
mating sequences are:
—the ground pins P4 and P12.
—the pre-charge power pins and the other ground pins.
—the signal pins and the rest of the power pins.
3. There are three power pins for each voltage. One pin from each voltage is used for pre-charge when installed in a
blind-mate backplane configuration.
4. All used voltage pins (Vx) must be terminated.
Table 5 Serial ATA connector pin definitions
Segment Pin Function Definition
Signal S1 Ground 2nd mate
S2 A+ Differential signal pair A from Phy
S3 A-
S4 Ground 2nd mate
S5 B- Differential signal pair B from Phy
S6 B+
S7 Ground 2nd mate
Key and spacing separate signal and power segments
Power P1 V33 3.3V power
P2 V33 3.3V power
P3 V33 3.3V power, pre-charge, 2nd mate
P4 Ground 1st mate
P5 Ground 2nd mate
P6 Ground 2nd mate
P7 V5 5V power, pre-charge, 2nd mate
P8 V5 5V power
P9 V5 5V power
P10 Ground 2nd mate
P11 Ground or LED signal If grounded, drive does not use deferred spin
P12 Ground 1st mate.
P13 V12 12V power, pre-charge, 2nd mate
P14 V12 12V power
P15 V12 12V power
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 26
www.seagate.com Serial ATA (SATA) interface
4.3 Supported ATA commands
The following table lists Serial ATA standard commands that the drive supports. For a detailed description of the ATA
commands, refer to the Serial ATA: High Speed Serialized AT Attachment specification. See “S.M.A.R.T. commands”
on page 49 for details and subcommands used in the S.M.A.R.T. implementation.
Table 6 Supported ATA commands
Command name Command code (in hex)
Accessible Max Address Configuration
Get Native Max Address Ext 78H / 0000H
Set Accessible Max Address Ext 78H / 0001H
Freeze Accessible Max Address Ext 78H / 0002H
Check Power Mode E5H
Configure Stream 51H
Download Microcode 92H
Execute Device Diagnostics 90H
Flush Cache E7H
Flush Cache Extended EAH
Get Physical Element Status 12H
Identify Device ECH
Idle E3H
Idle Immediate E1H
Read Buffer E4H
Read DMA C8H
Read DMA Extended 25H
Read FPDMA Queued 60H
Read Log DMA Ext 47H
Read Log Ext 2FH
Read Multiple C4H
Read Multiple Extended 29H
Read Sectors 20H
Read Sectors Extended 24H
Read Stream DMA Ext 2AH
Read Verify Sectors 40H
Read Verify Sectors Extended 42H
Receive FPDMA Queued 65H
Request Sense Data Ext 0BH
Remove Element And Truncate 7CH
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 27
www.seagate.com Serial ATA (SATA) interface
Restore Elements And Rebuild 7DH
Sanitize Device - Crypto Scramble B4H / 0011H (SED and ISE drives only)
Sanitize Device - Overwrite Ext B4H / 0014H
Sanitize Device - Freeze Lock Ext B4H / 0020H
Sanitize Device - Status Ext B4H / 0000H
Security Disable Password F6H
Security Erase Prepare F3H
Security Erase Unit F4H
Security Freeze F5H
Security Set Password F1H
Security Unlock F2H
Seek 70H
Send FPDMA Queued 64H
Set Date & Time Ext 77H
Set Features EFH
Set Multiple Mode C6H
Set Sector Configuration Ext B2H
Sleep E6H
S.M.A.R.T. Disable Operations B0H / D9H
S.M.A.R.T. Enable/Disable Autosave B0H / D2H
S.M.A.R.T. Enable Operations B0H / D8H
S.M.A.R.T. Execute Offline B0H / D4H
S.M.A.R.T. Read Attribute Thresholds B0H / D1H
S.M.A.R.T. Read Data B0H / D0H
S.M.A.R.T. Read Log Sector B0H / D5H
S.M.A.R.T. Return Status B0H / DAH
S.M.A.R.T. Save Attribute Values B0H / D3H
S.M.A.R.T. Write Log Sector B0H / D6H
Standby E2H
Standby Immediate E0H
Trusted Send 5EH (SED drives only)
Trusted Send DMA 5FH (SED drives only)
Trusted Receive 5CH (SED drives only)
Trusted Receive DMA 5DH (SED drives only)
Write Buffer E8H
Write DMA CAH
Command name Command code (in hex)
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 28
www.seagate.com Serial ATA (SATA) interface
Write DMA Extended 35H
Write DMA FUA Extended 3DH
Write FPDMA Queued 61H
Write Log DMA Ext 57H
Write Log Extended 3FH
Write Multiple C5H
Write Multiple Extended 39H
Write Multiple FUA Extended CEH
Write Sectors 30H
Write Sectors Extended 34H
Write Stream DMA Ext 3AH
Write Uncorrectable Extended 45H
Command name Command code (in hex)
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 29
www.seagate.com Serial ATA (SATA) interface
4.3.1 Identify Device command
The Identify Device command (command code ECH) transfers information about the drive to the host following power
up. The data is organized as a single 512-byte block of data, whose contents are shown in Table 6 on page 26. All
reserved bits or words should be set to zero. Parameters listed with an “x” are drive-specific or vary with the state of
the drive. see Section 2.0 on page 7for default parameter settings.
The following commands contain drive-specific features that may not be included in the Serial ATA specification..
Table 7 Identify Device command
Word Description Value
0 Configuration information:
• Bit 15: 0 = ATA; 1 = ATAPI
• Bit 7: removable media
• Bit 6: removable controller
• Bit 0: reserved
0C5AH
1 Obsolete 16,383
2 ATA-reserved C837H
3 Obsolete 16
4 Retired 0000H
5 Retired 0000H
6 Obsolete 003FH
7–9 Retired 0000H
10–19 Serial number: (20 ASCII characters, 0000H = none) ASCII
20-21 Retired 0000H
22 Obsolete 0000H
23–26 Firmware revision (8 ASCII character string, padded with blanks to end of string) x.xx
27–46 Drive model number: (40 ASCII characters, padded with blanks to end of string) ST20000VE000
ST20000VE002
47 (Bits 7–0) Maximum sectors per interrupt on Read multiple and Write multiple (16) 8010H (512e) / 8002H (4KN)
48 Trusted computing feature set supported bit 0 (SED only) 4000H
49 Standard Standby timer, IORDY supported and may be disabled 2F00H
50 Capabilities 4000H
51-52 Obsolete xxxxH
53-56 Words 64–70 and 88 are valid xxxxH
57–58 Obsolete xxxxH
59 (Bit 15: 0) Block Erase Ext Not Supported - N
(Bit 14: 1) Overwrite Ext Supported - Y
(Bit 13: X) Crypto Scramble Ext Supported (SED Only) - N
(Bit 12: 1) Sanitize feature set supported - Y
(Bit 11: 1) Commands allowed during sanitize op as specified in ACS-3 - Y
(Bit 10: 1) Sanitize Antifreeze Lock Ext command supported - Y
5D10H (512E) / 5D02H (4KN)
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 30
www.seagate.com Serial ATA (SATA) interface
60–61 Total number of user-addressable LBA sectors available
(see Section 2.2 for related information)
*Note: The maximum value allowed in this field is: 0FFFFFFFh (268,435,455 sectors,
137GB). Drives with capacities over 137GB will have 0FFFFFFFh in this field and the
actual number of user-addressable LBAs specified in words 100-103. This is required for
drives that support the 48-bit addressing feature.
0FFFFFFFh*
62 Obsolete 0000H
63 Multiword DMA active and modes supported (see note following this table) xx07H
64 Advanced PIO modes supported (modes 3 and 4 supported) 0003H
65 Minimum multiword DMA transfer cycle time per word (120 ns) 0078H
66 Recommended multiword DMA transfer cycle time per word (120 ns) 0078H
67 Minimum PIO cycle time without IORDY flow control (240 ns) 0078H
68 Minimum PIO cycle time with IORDY flow control (120 ns) 0078H
69 Additional supported 000CH
70–74 ATA-reserved 0000H
75 Queue depth 001FH
76 Serial ATA capabilities 8D0EH
77 (Bit 6:1) Send/Receive FPDMA Queued Commands Supported xx4xH
78 Serial ATA features supported 00CCH
79 Serial ATA features enabled xxxxH
80 Major version number 0FE0H (ACS-4)
81 Minor version number FFFFH
82 Command sets supported 306BH
83 Command sets supported 7561H
84 Command sets support extension (see note following this table) 6173H
85 Command sets enabled 3069H
86 Command sets enabled B441H
87 Command sets enable extension 6173H
88 Ultra DMA support and current mode (see note following this table) xx7FH
89 Security erase time xxxxH
90 Enhanced security erase time xxxxH
92 Master password revision code FFFEH
93 Hardware reset value xxxxH
95–99 ATA-reserved 0000H
100–103 Total number of user-addressable LBA sectors available.
These words are required for drives that support the 48-bit addressing feature.
Maximum value: 0000FFFFFFFFFFFFh.
(see Section 2.2)
104–105 ATA-reserved 0000H
Table 7 Identify Device command
Word Description Value
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 31
www.seagate.com Serial ATA (SATA) interface
NOTE See the bit descriptions below for words 63, 84, and 88 of the Identify Drive data.
106 Physical/Logical sector size 6003H (512E) / 5000H (4KN)
107 ATA-reserved 0000H
108–111 The mandatory value of the world wide name (WWN) for the drive.
NOTE: This field is valid if word 84, bit 8 is set to 1 indicating 64-bit WWN support.
Each drive will have a unique value.
112–118 ATA-reserved 0000H
119 Commands and feature sets supported 43DEH
120 Commands and feature sets supported or enabled 409CH
121-127 ATA-reserved 0000H
128 Security status 0021H
129–159 Seagate-reserved xxxxH
160–167 ATA-reserved 0000H
168 Device Nominal Form Factor 3.5“
169–205 ATA-reserved 0000H
206 SCT Command Transport command set.
If bit 0 is set to one, then the device supports SCT Command Transport.
Bits 7:2 indicate individual SCT feature support.
xxBDH
207-216 ATA-reserved 0000H
217 Nominal media rotation rate 7200
218-221 ATA-reserved 0000H
222 Transport Major Version 11FFH (SATA 3.3)
223 Transport Minor Version 0000H
224-229 ATA-reserved 0000H
230-233 Extended Number of User Accessible Sectors (see Section 2.2)
234-254 ATA-reserved 0000H
255 Integrity word xxA5H
Table 7 Identify Device command
Word Description Value
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 32
www.seagate.com Serial ATA (SATA) interface
Description (if bit is set to 1)
Bit Word 63
0 Multiword DMA mode 0 is supported.
1 Multiword DMA mode 1 is supported.
2 Multiword DMA mode 2 is supported.
8 Multiword DMA mode 0 is currently active.
9 Multiword DMA mode 1 is currently active.
10 Multiword DMA mode 2 is currently active.
Bit Word 84
0 SMART error logging is supported.
1 SMART self-test is supported.
2 Media serial number is not supported.
3 Media Card Pass Through Command feature set is not supported.
4 Streaming feature set is supported.
5 GPL feature set is supported.
6 WRITE DMA FUA EXT and WRITE MULTIPLE FUA EXT commands are supported.
7 WRITE DMA QUEUED FUA EXT command is not supported.
8 64-bit World Wide Name is supported.
9-10 Obsolete.
11-12 Reserved for TLC.
13 IDLE IMMEDIATE command with IUNLOAD feature is supported.
14 Shall be set to 1.
15 Shall be cleared to 0.
Bit Word 88
0 Ultra DMA mode 0 is supported.
1 Ultra DMA mode 1 is supported.
2 Ultra DMA mode 2 is supported.
3 Ultra DMA mode 3 is supported.
4 Ultra DMA mode 4 is supported.
5 Ultra DMA mode 5 is supported.
6 Ultra DMA mode 6 is supported.
8 Ultra DMA mode 0 is currently active.
9 Ultra DMA mode 1 is currently active.
10 Ultra DMA mode 2 is currently active.
11 Ultra DMA mode 3 is currently active.
12 Ultra DMA mode 4 is currently active.
13 Ultra DMA mode 5 is currently active.
14 Ultra DMA mode 6 is currently active.
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 33
www.seagate.com Serial ATA (SATA) interface
4.3.2 Identify Device Data log
The IDENTIFY DEVICE Data log (log 30H) transfers information about the drive. The data is organized as a set of 512-
byte blocks of data, whose contents are shown in Table 1 on page 7. All reserved bits or words should be set to zero.
Parameters listed with an "x" are drive-specific or vary with the state of the drive.
The following may contain drive-specific features that may are included in the Serial ATA specification
Table 8 Identify Device Data log
Page
(hex)
QWord Offset
(dec) Bits Description Value
(hex)
00
List of supported pages
0..7
63:24 Reserved
23:16 Page number 00
15:0 Revision number 0001
8 Number of entries in the following list 09
9 Page number of the 1st supported ID data log page 00
10 Page number of the 2nd supported ID data log page 01
11 Page number of the next supported ID data log page 02
12 Page number of the next supported ID data log page 03
13 Page number of the next supported ID data log page 04
14 Page number of the next supported ID data log page 05
15 Page number of the next supported ID data log page 06
16 Page number of the next supported ID data log page 08
17 Page number of the last supported ID data log page 00
18..511 Reserved
01 Copy of IDENTIFY DEVICE data
0..511 Copy of IDENTIFY DEVICE command data
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 34
www.seagate.com Serial ATA (SATA) interface
02
Capacity
0..7
Capacity page information header (QWord)
63 Shall be set to 1 1
62:24 Reserved
23:16 Page number 02
15:0 Revision number 0001
8..15
Device Capacity (QWord)
63 Shall be set to 1 1
62:48 Reserved 0
47:0 accessible capacity (see Section 2.2)
16..23
Physical/Logical Sector Size (QWord)
63 Contents of the QWord are valid 1
62 logical to physical sector relationship supported 1 (512E) / 0 (4KN)
61 logical sector size supported bit 1 (4KN) / 0 (512E)
60:22 Reserved 0
19:16 logical to physical sector relationship 0 (4KN) / 3 (512E)
15:0 logical sector offset 4000H
24..31
Logical Sector Size (QWord)
63 Contents of the QWord are valid 1
62:32 Reserved 0
31:0 Logical Sector Size 4096b (4KN)
32..39
Nominal Buffer Size (QWord)
63 Contents of the QWord are valid 1
62:0 buffer size 256
40..511 Reserved 0
03 Supported Capabilities
0..7
Supported Capabilities page information header (QWord)
63 Shall be set to 1 1
62:24 Reserved
23:16 Page number 03
8..15 Supported Capabilities (QWord)
63 Shall be set to 1 1
62:55 Reserved 0
54 advanced background operation supported 0
53 persistent sense data reporting 0
52 sff-8447 reporting 1
Table 8 Identify Device Data log (Continued)
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 35
www.seagate.com Serial ATA (SATA) interface
51 definitive ending pattern supported 1
50 data set management xl supported 0
49 set sector configuration supported 1
48 zero ext supported 0
47 successful ncq command sense data supported 0
46 dlc supported 0
45 request sense device default supported 1
44 dsn supported 1
43 low power standby supported 0
42 set epc power source supported 0
41 amax addr supported 1
40 Reserved for CFA 0
39 drat supported 0
38 lps misalignment reporting supported 0
37 Reserved 0
36 read buffer dma supported 0
35 write buffer dma supported 0
34 Reserved 0
33 download microcode dma supported 0
32 28-bit supported 0
31 rzat supported 0
30 Reserved 0
29 nop supported 0
28 read buffer supported 1
27 write buffer supported 1
26 Reserved 0
25 read look-ahead supported 1
24 volatile write cache supported 1
23 smart supported 1
22 flush cache ext supported 1
21 Reserved 0
20 48-bit supported 1
19 Reserved 0
18 spin-up supported 1
17 puis supported 1
16 apm supported 1
15 Reserved for CFA 0
Table 8 Identify Device Data log (Continued)
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 36
www.seagate.com Serial ATA (SATA) interface
14 download microcode supported 1
13 unload supported 1
12 write fua ext supported 1
11 gpl supported 1
10 streaming supported 1
9 Reserved 0
8 smart self-test supported 1
7 smart error logging supported 1
6 epc supported 1
5 sense data supported 1
4 free-fall supported 0
3 dm mode 3 supported 1
2 gpl dma supported 1
1 write uncorrectable supported 1
0 wrv supported 1
16..23
DOWNLOAD MICROCODE Capabilities (QWord)
63 Contents of the QWord are valid 1
62:36 Reserved 0
35 dm clears nonactivated deferred data 0
34 dm offsets deferred supported 1
33 dm immediate supported 1
32 dm offsets immediate supported 1
31:16 dm maximum transfer size 0000H
15:0 dm minimum transfer size 0000H
24..31
Nominal Media Rotation Rate (QWord)
63 Shall be set to one 1
62:16 Reserved 0
15:0 nominal media rotation rate 7200
32..39
Form Factor (QWord)
63 Contents of the QWord are valid 1
62:4 Reserved 0
3:0 nominal form factor 3.5”
40..47
Write-Read-Verify Sector Count Mode 3 (QWord)
63 Contents of the QWord are valid 1
62:32 Reserved 0
31:0 wrm mode 3 count 0
Table 8 Identify Device Data log (Continued)
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 37
www.seagate.com Serial ATA (SATA) interface
48..55
Write-Read-Verify Sector Count Mode 2 (QWord)
63 Contents of the QWord are valid 1
62:32 Reserved 0
31:0 wrm mode 2 count 0
56..71
World wide name (DQWord)
127 Shall be set to one 1
126:64 Reserved 0
63:0 world wide name unique
72..79
DATA SET MANAGEMENT (QWord)
63 Shall be set to one 1
62:32 Reserved 0
31:16 max pages per dsm command 0
15:8 logical block markups supported 0
7:1 Reserved 0
0 trim supported 0
80..95
Utilization Per Unit Time (DQWord)
127 Shall be set to one 1
126:120 Reserved 0
119:112 utilization type Combined
Writes and Reads
111:104 utilization units TB
103:96 utilization interval Per Year
95:34 Reserved 0
63:32 utilization b
31:0 utilization a 550
96..103
Utilization Usage Rate Support (QWord)
63 Contents of the QWord are valid 0
62:24 Reserved 0
23 setting rate basis supported 0
22:9 Reserved 0
8 since power on rate basis supported 0
7:5 Reserved 0
4 power on hours rate basis supported 0
3:1 Reserved 0
0 date/time rate basis supported 0
Table 8 Identify Device Data log (Continued)
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 38
www.seagate.com Serial ATA (SATA) interface
104..111
Zoned Capabilities (QWord)
63 Contents of the QWord are valid 0
62:2 Reserved 0
1:0 zoned 0
112..119
Supported ZAC Capabilities (QWord)
63 Contents of the QWord are valid 0
62:5 Reserved 0
4 non-data reset write pointers ext supported 0
3 non-data finish zone ext supported 0
2 non-data close zone ext supported 0
1 non-data open zone ext supported 0
0 report zones ext supported 0
120..127
Advanced Background Operations Capabilities (QWord)
63 Contents of the QWord are valid 0
62 abo foreground mode supported 0
61 abo ir mode supported 0
60:48 Reserved 0
47:16 abo minimum fraction 0
15:0 abo minimum supported timelimit 0
128..135
Advanced Background Operations Recommendations (QWord)
63 Contents of the QWord are valid 0
62:32 Reserved 0
31:16 device maintenance polling time 0
15:0 abo recommended abo start interval 0
136..143
Queue Depth (QWord)
63 Contents of the QWord are valid 0
62:5 Reserved 0
4:0 queue depth 32
Table 8 Identify Device Data log (Continued)
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 39
www.seagate.com Serial ATA (SATA) interface
144..151
Supported SCT Capabilities (QWord)
63 Contents of the QWord are valid 0
62:27 Reserved 0
26 sct write same function 103 supported 1
25 sct write same function 102 supported 1
24 sct write same function 101 supported 1
23:19 Reserved 0
18 sct write same function 3 supported 1
17 sct write same function 2 supported 1
16 sct write same function 1 supported 1
15:6 Reserved 0
5 sct data tables supported 1
4 sct feature control supported 1
3 sct error recovery control supported 1
2 sct write same supported 1
1 Reserved 0
0 sct supported 1
152..159
Depopulation Capabilities (QWord)
63 Contents of the QWord are valid 1
62:3 Reserved 0
2 restore elements and rebuild supported 1
1 get physical element status supported 1
0 remove element and truncate supported 1
160..167
35 Depopulation Execution Time (QWord)
Bit Description:
63 Contents of the QWord are valid
1
62:0 DEPOPULATION TIME field (see 9.10.5.19) (Unique per drive)
168..503 Reserved
504..511
Vendor Specific Supported Capabilities (QWord)
63 Contents of the QWord are valid 0
62:0 Vendor specific
04 Current Settings
0..7
Current Settings page information header (QWord)
63 Shall be set to 1 1
62:24 Reserved 0
23:16 Page number 04
Table 8 Identify Device Data log (Continued)
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 40
www.seagate.com Serial ATA (SATA) interface
8..15
Current Settings (QWord)
63 Shall be set to one 1
62:19 Reserved 0
18 successful ncq command sense data enabled 0
17 dlc enabled 0
16 dsn enabled 0
15 epc enabled 1
14 Reserved 0
13 volatile write cache enabled 1
12 Reserved 0
11 reverting to defaults enabled 0
10 sense data enabled 0
9 Reserved 0
8 non-volatile write cache 1
7read look-ahead 1
6smart enabled 1
5 Reserved 0
4 Reserved 0
3 puis enabled 0
2apm enabled 0
1 free-fall enabled 0
0wrv enabled 0
16..23
Feature Settings (QWord)
63 Contents of the QWord are valid 1
62:18 Reserved 0
17:16 power source 0
15:8 apm level 0
7:0 wrv mode 0
24..31
DMA Host Interface Sector Times (QWord)
63 Contents of the QWord are valid 1
62:16 Reserved 0
15:0 dma sector time 0
32..39
PIO Host Interface Sector Times (QWord)
63 Contents of the QWord are valid 1
62:16 Reserved 0
15:0 pio sector time 0
Table 8 Identify Device Data log (Continued)
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 41
www.seagate.com Serial ATA (SATA) interface
40..47
Streaming Minimum Request Size (QWord)
63 Contents of the QWord are valid 1
62:16 Reserved 0
15:0 stream min request size 1000H
48..55
Streaming Access Latency (QWord)
63 Contents of the QWord are valid 1
62:16 Reserved 0
15:0 stream access latency 0
56..63
Streaming Performance Granularity (QWord)
63 Contents of the QWord are valid 1
62:16 Reserved 0
15:0 stream granularity 2710H
64..71
Free-fall Control Sensitivity (QWord)
63 Contents of the QWord are valid 1
62:16 Reserved 0
15:0 free-fall sensitivity 0
72..79
Device Maintenance Schedule (QWord)
63 Contents of the QWord are valid 0
62:58 Reserved 0
57:48 minimum inactive time in milliseconds 0
47:32 time scheduled for device maintenance 0
31:16 time to performance degradation 0
15:0 minimum inactive time 0
80..87
Advanced Background Operations Settings (QWord)
63 Contents of the QWord are valid 0
62:8 Reserved 0
7:0 abo_status 0
88..511 Reserved
Table 8 Identify Device Data log (Continued)
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 42
www.seagate.com Serial ATA (SATA) interface
05
Strings
0..7
Supported Capabilities page information header (QWord)
63 Shall be set to 1 1
62:24 Reserved
23:16 Page number 05
8..27 SERIAL NUMBER (ATA String) XXXXXXXXH
28..31 Reserved
32..39 FIRMWARE REVISION (ATA String) XXXXH
40..47 Reserved
48..87 MODEL NUMBER (ATA String) ST20000VE000
ST20000VE002
88..95 Reserved
96..103 ADDITIONAL PRODUCT IDENTIFIER (ATA String) 0
104..511 Reserved
06 Security
0..7
Security page information header (QWord)
63 Shall be set to 1 1
62:24 Reserved
23:16 Page number 06
8..15
Master Password Identifier (QWord)
63 Contents of the QWord are valid 1
62:16 Reserved 0
15:0 master password identifier FFFEH
16..23
Security Status (QWord)
63 Contents of the QWord are valid 1
62:7 Reserved 0
6 security supported 1
5 master password capability 0
4 enhanced security erase supported 1
3 security count expired 0
2 security frozen 0
1 security locked 0
0 security enabled 0
Table 8 Identify Device Data log (Continued)
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 43
www.seagate.com Serial ATA (SATA) interface
24..31
Time required for an Enhanced Erase mode SECURITY ERASE UNIT command (QWord)
63 Contents of the QWord are valid 1
62:16 Reserved 0
15 enhanced security erase time format 1
14:0 enhanced security erase time (Unique per drive)
32..39
Time required for an Normal Erase mode SECURITY ERASE UNIT command (QWord)
63 Contents of the QWord are valid 1
62:16 Reserved 0
15 normal security erase time format 1
14:0 normal security erase time (Unique per drive)
40..47
Trusted Computing Feature Set (QWord)
63 Contents of the QWord are valid 1
62:1 Reserved 0
0 trusted computing supported 0
(1, SED drives only)
48..55
Security Capabilities (QWord)
63 Contents of the QWord are valid 1
62:8 Reserved 0
7 restricted sanitize overrides security 0
6 acs-3 commands allowed by sanitize 1
5 sanitize antifreeze lock supported 1
4 block erase supported 0
3 overwrite supported 1
2 crypto scramble supported 0
(1, SED and ISE drives only)
1 sanitize supported 1
0 encrypt all supported 0
56..511 Reserved
07 Parallel ATA
000..511 (Not supported for SATA drives) all zeros
08 Serial ATA
Table 8 Identify Device Data log (Continued)
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 44
www.seagate.com Serial ATA (SATA) interface
0..7
Serial ATA page information header (QWord)
63 Shall be set to 1 1
62:24 Reserved
23:16 Page number 08
8..15
SATA Capabilities
63 Shall be set to one 1
62:32 Reserved 0
31 power disable feature always enabled 0
30 power disable feature supported 0
29 rebuild assist supported 0
28 dipm ssp preservation supported 0
27 hybrid information supported 0
26 devsleep to reducedpwrstate capability supported 0
25 device sleep supported 0
24 ncq autosense supported 1
23 software settings preservation supported 1
22 hardware feature control supported 0
21 in-order data delivery supported 0
20 device initiated power management supported 1
19 dma setup auto-activation supported 1
18 nonzero buffer offsets supported 0
17 send and receive queued commands supported 1
16 ncq non-data command supported 0
15 ncq streaming supported 0
14 read log dma ext as equivalent to read log ext supported 1
13 device automatic partial to slumber transitions supported 0
12 host automatic partial to slumber transitions supported 0
11 ncq priority information supported 0
10 unload while ncq commands are outstanding supported 1
9 sata phy event counters log supported 1
8 receipt of host initiated power management requests supported 0
7 ncq feature set supported 1
6:3 Reserved 0
2 sata gen3 signaling speed supported 1
1 sata gen2 signaling speed supported 1
0 sata gen1 signaling speed supported 1
Table 8 Identify Device Data log (Continued)
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 45
www.seagate.com Serial ATA (SATA) interface
16..23
Current SATA Settings (QWord)
63 Shall be set to one 1
62:14 Reserved 0
13 hybrid enabled 0
12 rebuild assist enabled 0
11 power disable feature enabled 0
10 device sleep enabled 0
9 automatic partial to slumber transitions enabled 0
8 software settings preservation enabled 1
7 hardware feature control is enabled 0
6 in-order data delivery enabled 0
5 device initiated power management enabled 0
4 dma setup auto-activation enabled 1
3 nonzero buffer offsets enabled 0
2:0 current negotiated serial ata signal speed (6.0, 3.0, 1.5) Gb/s
24..39 Reserved
40..41 CURRENT HARDWARE FEATURE CONTROL IDENTIFIER (Word)
42..43 SUPPORTED HARDWARE FEATURE CONTROL IDENTIFIER (Word)
44..47 Reserved
48..55
Device Sleep Timing Variables (QWord)
63 devslp timing variables supported 0
62:16 Reserved 0
15:8 devsleep exit timeout (deto) 0
7:5 Reserved 0
4:0 minimum devslp assertion time (mdat) 0
56..511 Reserved
Table 8 Identify Device Data log (Continued)
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 46
www.seagate.com Serial ATA (SATA) interface
4.3.3 Device Statistics log
The Device Statistics log (log 04H) transfers information about the drive. The data is organized as a set of 512-byte
blocks of data, whose contents are shown in Table 1 on page 7. All reserved bits or words should be set to zero.
Parameters listed with an "x" are drive-specific or vary with the state of the drive.
The following may contain drive-specific features that are included in the SATA specifications.
Table 9 Device Statistics log
Page
(hex) Statistic Supported
00 List of supported log pages Yes
01 General Statistics
Lifetime Power-on Resets Yes
Power-on Hours Yes
Logical Sectors Written Yes
Number of Write Commands Yes
Logical Sectors Read Yes
Number of Read Commands Yes
Pending Error Count Yes
Workload Utilization No
Utilization Usage Rate No
Resource Availability No
Random Write Resources Used No
02 Free Fall Statistics
Number of Free-Fall Events Detected No
Overlimit Shock Events No
03 Rotating Media Statistics
Spindle Motor Power-on Hours Yes
Head Flying Hours Yes
Head Loaded Events Yes
Number of Reallocated Logical Sectors Yes
Read Recovery Attempts Yes
Number of Mechanical Start Failures Yes
Number of Reallocation Candidate Logical Sectors Yes
Number of High Priority Unload Events Yes
04 General Errors Statistics
Number of Reported Uncorrectable Errors Yes
Number of Resets Between Command Acceptance and Command Completion Yes
Physical Element Status Changed Yes
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 47
www.seagate.com Serial ATA (SATA) interface
05 Temperature Statistics
Current Temperature Yes
Average Short Term Temperature Yes
Average Long Term Temperature Yes
Highest Temperature Yes
Lowest Temperature Yes
Highest Average Short Term Temperature Yes
Lowest Average Short Term Temperature Yes
Highest Average Long Term Temperature Yes
Lowest Average Long Term Temperature Yes
Time in Over-Temperature Yes
Specified Maximum Operating Temperature Yes
Time in Under-Temperature Yes
Specified Minumum Operating Temperature Yes
06 Transport Statistics
Number of Hardware Resets Yes
Number of ASR Events Yes
Number of Interface CRC Errors Yes
07 Solid State Device Statistics
Percentage Used Endurance Indicator No
08 Zoned Device Statistics
Maximum Open Zones No
Maximum Explicitly Open Zones No
Maximum Implicitly Open Zones No
Minimum Empty Zones No
Maximum Non Sequential Zones No
Zones Emptied No
Suboptimal Write Commands No
Commands Exceeding Optimal Limit No
Failed Explicit Opens No
Read Rule Violations No
Write Rule Violations No
09..FE Reserved
FF Vendor Specific Statistics
TBD x
Table 9 Device Statistics log
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 48
www.seagate.com Serial ATA (SATA) interface
4.3.4 Set Features command
This command controls the implementation of various features that the drive supports. When the drive receives this
command, it sets BSY, checks the contents of the Features register, clears BSY and generates an interrupt. If the value
in the register does not represent a feature that the drive supports, the command is aborted. Power-on default has the
read look-ahead and write caching features enabled. The acceptable values for the Features register are defined as
follows:
NOTE At power-on, or after a hardware or software reset, the default values of the
features are as indicated above.
Table 10 Set Features command values
02HEnable write cache (default).
03HSet transfer mode (based on value in Sector Count register).
Sector Count register values:
00HSet PIO mode to default (PIO mode 2).
01HSet PIO mode to default and disable IORDY (PIO mode 2).
08HPIO mode 0
09HPIO mode 1
0AHPIO mode 2
0BHPIO mode 3
0CHPIO mode 4 (default)
20HMultiword DMA mode 0
21HMultiword DMA mode 1
22HMultiword DMA mode 2
40HUltra DMA mode 0
41HUltra DMA mode 1
42HUltra DMA mode 2
43HUltra DMA mode 3
44HUltra DMA mode 4
45HUltra DMA mode 5
46HUltra DMA mode 6
10HEnable use of SATA features
55HDisable read look-ahead (read cache) feature.
82HDisable write cache
90HDisable use of SATA features
AAHEnable read look-ahead (read cache) feature (default).
F1HReport full capacity available
Seagate SkyHawk AI +Rescue SATA Product Manual, Rev. A 49
www.seagate.com Serial ATA (SATA) interface
4.3.5 S.M.A.R.T. commands
S.M.A.R.T. provides near-term failure prediction for disk drives. When S.M.A.R.T. is enabled, the drive monitors
predetermined drive attributes that are susceptible to degradation over time. If self-monitoring determines that a
failure is likely, S.M.A.R.T. makes a status report available to the host. Not all failures are predictable. S.M.A.R.T.
predictability is limited to the attributes the drive can monitor. For more information on S.M.A.R.T. commands and
implementation, see the Draft ATA-5 Standard.
SeaTools diagnostic software activates a built-in drive self-test (DST S.M.A.R.T. command for D4H) that eliminates
unnecessary drive returns. The diagnostic software ships with all new drives and is also available at:
www.seagate.com/support/downloads/seatools/.
This drive is shipped with S.M.A.R.T. features disabled. Users must have a recent BIOS or software package that
supports S.M.A.R.T. to enable this feature. The table below shows the S.M.A.R.T. command codes that the drive uses.
NOTE If an appropriate code is not written to the Features Register, the command is
aborted and 0x 04 (abort) is written to the Error register.
Table 11 S.M.A.R.T. commands
Code in features register S.M.A.R.T. command
D0HS.M.A.R.T. Read Data
D2HS.M.A.R.T. Enable/Disable Attribute Autosave
D3HS.M.A.R.T. Save Attribute Values
D4HS.M.A.R.T. Execute Off-line Immediate (runs DST)
D5HS.M.A.R.T. Read Log Sector
D6HS.M.A.R.T. Write Log Sector
D8HS.M.A.R.T. Enable Operations
D9HS.M.A.R.T. Disable Operations
DAHS.M.A.R.T. Return Status
Seagate Technology LLC
AMERICAS Seagate Technology LLC 47488 Kato Road, Fremont, California 94538, United States, 510-661-1000
Publication Number: 203249700, Rev. A
November 2021