Table of Contents
- Welcome to navigation with TomTom
- Features
- Get going
- TomTom services
- Connecting a smartphone
- Wi-Fi connection
- What's on the screen
- IFTTT
- TomTom MyDrive and TomTom Road Trips
- Traffic
- Quick search
- Choosing which search to use
- Using quick search
- Planning a route using quick search
- Using destination prediction
- Planning a route to an address
- Planning a route to a city centre
- Planning a route to a POI
- Planning a route to a POI using online search
- Planning a route using the map
- Planning a route using My Places
- Planning a route using coordinates
- Planning a route using a mapcode
- Planning a route in advance
- Finding a car park
- Finding a petrol station
- Looking at trip statistics
- Step by step search
- Choosing which search to use
- Using step by step search
- Planning a route using step by step search
- Using destination prediction
- Planning a route to an address
- Planning a route to a POI
- Planning a route to a city centre
- Planning a route to a POI using online search
- Planning a route using the map
- Planning a route using My Places
- Planning a route using coordinates using step by step search
- Planning a route in advance
- Finding a car park
- Finding a petrol station
- Looking at trip statistics
- Changing your route
- The Current Route menu
- Finding an alternative route
- Types of route
- Avoiding features on a route
- Avoiding an incident or route feature using the route bar
- Adding a stop to your route from the current route menu
- Adding a stop to your route using the map
- Deleting a stop from your route
- Skipping the next stop on your route
- Avoiding a blocked road
- Avoiding part of a route
- Reordering stops on a route
- My Routes
- About My Routes
- Last Mile Navigation
- Find My Car
- Recorded Routes
- About GPX and ITN files
- Saving a route
- Navigating using a saved route
- Navigating to a stop on a saved route
- Adding a stop to a saved route using the map
- Recording a track
- Navigating using a track
- Deleting a route or a track from My Routes
- Exporting tracks to a memory card
- Importing routes and tracks from a memory card
- Voice control (Speak&Go)
- About voice control
- Starting voice control
- Making your own wake-up phrase
- The voice control screen
- Some tips for using voice control
- What you can use voice control for
- Saying commands in different ways
- Entering an address using voice control
- Going to home using voice control
- Going to a POI using voice control
- Changing a setting using voice control
- Talking to Siri or Google Now
- Map Share
- Speed Cameras
- Danger Zones
- My Places
- About My Places
- Setting your home or work location
- Changing your home location
- Adding a location from My Places
- Add a location to My Places from the map
- Adding a location to My Places using search
- Adding a location to My Places by marking
- Deleting a recent destination from My Places
- Deleting a location from My Places
- Using community POI lists
- Hands-free calling
- About hands-free calling
- Volume control for hands-free calling
- Accepting an incoming call
- Ending or rejecting an incoming call
- Ignoring an incoming call
- Making a hands-free call
- Making a hands-free call using your contact book
- Replying by SMS to a call
- Receiving an SMS or IM
- Switching off messages
- Talking to Siri or Google Now
- Sending your location and ETA
- Settings
- Getting Help
- Product certification
- UsingTomTom MyDrive Connect
- TomTom account
- Addendum
- Copyright notices
TomTom Go Premium 5 User Manual
Displayed below is the user manual for Go Premium 5 by TomTom which is a product in the Navigators category. This manual has pages.
Related Manuals
TomTom GO PREMIUM
User Manual
18.2
2
Contents
Welcome to navigation with TomTom 8
Features 10
Your TomTom GO PREMIUM .......................................................................................................... 10
Video workshops .............................................................................................................................. 11
Get going 13
Installing in your car ......................................................................................................................... 13
Positioning your TomTom GO PREMIUM ....................................................................................... 13
Switching on and off ........................................................................................................................ 14
Safety Notice .................................................................................................................................... 14
Setting up.......................................................................................................................................... 14
GPS reception ................................................................................................................................... 14
Sending information to TomTom .................................................................................................... 15
Memory card slot ............................................................................................................................. 15
Device not starting ........................................................................................................................... 15
Charging your device ....................................................................................................................... 15
Caring for your TomTom GO PREMIUM ......................................................................................... 16
TomTom services 17
About TomTom services ................................................................................................................. 17
Connecting a smartphone 19
Why do I want to connect a smartphone to my device? ................................................................ 19
Connecting a smartphone ................................................................................................................ 19
Disconnecting a smartphone ........................................................................................................... 21
Reconnecting a smartphone ............................................................................................................ 21
Unable to get a connection .............................................................................................................. 21
Personal Area Networks ................................................................................................................... 22
Sending your location and ETA ....................................................................................................... 22
Wi-Fi connection 24
About Wi-Fi® .................................................................................................................................... 24
Connecting to Wi-Fi .......................................................................................................................... 24
Forgetting a Wi-Fi network ............................................................................................................... 25
About updates and new items ......................................................................................................... 25
Installing updates and new items .................................................................................................... 26
What's on the screen 28
The map view ................................................................................................................................... 28
The guidance view ........................................................................................................................... 30
3
The route bar .................................................................................................................................... 32
Distances and the route bar ........................................................................................................ 33
The quick menu ................................................................................................................................ 34
Navigation buttons ........................................................................................................................... 34
Quick access to settings ................................................................................................................... 37
Smaller buttons and symbols .......................................................................................................... 37
Volume control ................................................................................................................................. 39
Using gestures .................................................................................................................................. 39
Changing the text and button size ................................................................................................... 40
Reordering the Main Menu buttons ................................................................................................ 40
IFTTT 42
About IFTTT ...................................................................................................................................... 42
Using IFTTT ....................................................................................................................................... 42
TomTom MyDrive and TomTom Road Trips 44
About TomTom MyDrive ................................................................................................................. 44
Logging in to TomTom MyDrive ..................................................................................................... 44
Saving and restoring your personal navigation information ......................................................... 45
About TomTom Road Trips ............................................................................................................. 45
Traffic 47
About TomTom Traffic ..................................................................................................................... 47
About RDS-TMC ............................................................................................................................... 47
Looking at traffic on the map ........................................................................................................... 47
Looking at traffic on your route ....................................................................................................... 48
Traffic incidents ................................................................................................................................ 49
Approaching a traffic jam warning .................................................................................................. 50
Avoiding a traffic jam on your route ............................................................................................... 50
Selecting a faster route .................................................................................................................... 51
Advanced Lane Guidance ................................................................................................................ 52
Time-dependent speed limits .......................................................................................................... 52
Quick search 53
Choosing which search to use ......................................................................................................... 53
Using quick search ........................................................................................................................... 54
About search ............................................................................................................................... 54
Entering search terms ................................................................................................................. 54
Working with search results ....................................................................................................... 56
About postcodes ......................................................................................................................... 57
About mapcodes ......................................................................................................................... 58
List of POI type icons .................................................................................................................. 58
Planning a route using quick search ............................................................................................... 63
Using destination prediction ....................................................................................................... 63
Planning a route to an address ................................................................................................... 63
Planning a route to a city centre ................................................................................................. 66
Planning a route to a POI ............................................................................................................ 68
4
Planning a route to a POI using online search ........................................................................... 70
Planning a route using the map .................................................................................................. 72
Planning a route using My Places .............................................................................................. 74
Planning a route using coordinates ............................................................................................ 75
Planning a route using a mapcode ............................................................................................. 77
Planning a route in advance ....................................................................................................... 78
Finding a car park ........................................................................................................................ 79
Finding a petrol station ............................................................................................................... 81
Looking at trip statistics .............................................................................................................. 84
Step by step search 86
Choosing which search to use ......................................................................................................... 86
Using step by step search ................................................................................................................ 86
About search ............................................................................................................................... 86
Entering search terms ................................................................................................................. 87
Working with search results ....................................................................................................... 88
About postcodes ......................................................................................................................... 89
List of POI type icons .................................................................................................................. 90
Planning a route using step by step search .................................................................................... 93
Using destination prediction ....................................................................................................... 93
Planning a route to an address ................................................................................................... 94
Planning a route to a POI ............................................................................................................ 96
Planning a route to a city centre ................................................................................................. 97
Planning a route to a POI using online search ........................................................................... 99
Planning a route using the map ................................................................................................ 101
Planning a route using My Places ............................................................................................ 103
Planning a route using coordinates using step by step search .............................................. 105
Planning a route in advance ..................................................................................................... 106
Finding a car park ...................................................................................................................... 107
Finding a petrol station ............................................................................................................. 110
Looking at trip statistics ............................................................................................................ 113
Changing your route 114
The Current Route menu................................................................................................................ 114
Finding an alternative route ........................................................................................................... 116
Types of route ................................................................................................................................ 117
Avoiding features on a route ......................................................................................................... 117
Avoiding an incident or route feature using the route bar ........................................................... 118
Adding a stop to your route from the current route menu .......................................................... 119
Adding a stop to your route using the map .................................................................................. 119
Deleting a stop from your route .................................................................................................... 119
Skipping the next stop on your route............................................................................................ 119
Avoiding a blocked road ................................................................................................................ 119
Avoiding part of a route ................................................................................................................. 120
Reordering stops on a route .......................................................................................................... 121
My Routes 122
About My Routes ............................................................................................................................ 122
5
Last Mile Navigation ....................................................................................................................... 123
Find My Car ..................................................................................................................................... 124
Recorded Routes ............................................................................................................................ 126
About GPX and ITN files ................................................................................................................ 127
Saving a route................................................................................................................................. 128
Navigating using a saved route ..................................................................................................... 129
Navigating to a stop on a saved route .......................................................................................... 130
Adding a stop to a saved route using the map ............................................................................. 131
Recording a track ............................................................................................................................ 132
Navigating using a track ................................................................................................................. 132
Deleting a route or a track from My Routes .................................................................................. 133
Exporting tracks to a memory card ............................................................................................... 134
Importing routes and tracks from a memory card ....................................................................... 134
Voice control (Speak&Go) 136
About voice control ........................................................................................................................ 136
Starting voice control ..................................................................................................................... 136
Making your own wake-up phrase ................................................................................................ 137
The voice control screen ................................................................................................................ 137
Some tips for using voice control ................................................................................................. 138
What you can use voice control for............................................................................................... 138
Saying commands in different ways ............................................................................................. 139
Entering an address using voice control ....................................................................................... 139
Going to home using voice control ............................................................................................... 140
Going to a POI using voice control ................................................................................................ 141
Changing a setting using voice control ......................................................................................... 141
Talking to Siri or Google Now ....................................................................................................... 142
Map Share 143
About Map Share ........................................................................................................................... 143
Creating a map change report ....................................................................................................... 143
Creating a map change report from a marked location ............................................................... 144
Types of map change ..................................................................................................................... 145
Speed Cameras 147
About TomTom speed cameras .................................................................................................... 147
Crossing into another area or country .......................................................................................... 147
Speed camera warnings ................................................................................................................ 147
Changing the way you are warned ................................................................................................ 149
Reporting a new speed camera ..................................................................................................... 149
Confirm or remove a mobile speed camera ................................................................................. 150
Updating locations for cameras and hazards................................................................................ 150
Danger Zones 151
About danger zones and risk zones .............................................................................................. 151
Crossing into another area or country .......................................................................................... 151
Danger zone and risk zone warnings ............................................................................................ 152
6
Changing the way you are warned ................................................................................................ 152
Reporting a risk zone ...................................................................................................................... 152
Updating locations for danger zones and risk zones .................................................................... 153
My Places 154
About My Places............................................................................................................................. 154
Setting your home or work location .............................................................................................. 154
Changing your home location ....................................................................................................... 155
Adding a location from My Places ................................................................................................ 156
Add a location to My Places from the map ................................................................................... 156
Adding a location to My Places using search ............................................................................... 157
Adding a location to My Places by marking ................................................................................. 157
Deleting a recent destination from My Places .............................................................................. 158
Deleting a location from My Places ............................................................................................... 158
Using community POI lists ............................................................................................................. 158
Hands-free calling 160
About hands-free calling ................................................................................................................ 160
Volume control for hands-free calling ........................................................................................... 160
Accepting an incoming call ............................................................................................................ 160
Ending or rejecting an incoming call ............................................................................................. 161
Ignoring an incoming call............................................................................................................... 161
Making a hands-free call ................................................................................................................ 161
Making a hands-free call using your contact book ....................................................................... 162
Replying by SMS to a call .............................................................................................................. 162
Receiving an SMS or IM ................................................................................................................. 162
Switching off messages ................................................................................................................. 163
Talking to Siri or Google Now ....................................................................................................... 164
Sending your location and ETA ..................................................................................................... 164
Settings 166
Appearance ..................................................................................................................................... 166
Display ....................................................................................................................................... 166
Route Bar ................................................................................................................................... 167
Guidance view ........................................................................................................................... 168
Automatic Zoom........................................................................................................................ 168
Motorway exit previews ........................................................................................................... 169
Route Planning ............................................................................................................................... 169
Bluetooth ......................................................................................................................................... 170
Wi-Fi ................................................................................................................................................ 171
Updates and New Items ................................................................................................................. 172
Maps................................................................................................................................................ 172
Sounds and Warnings .................................................................................................................... 173
Voices .............................................................................................................................................. 174
Voice Control .................................................................................................................................. 175
MyDrive ........................................................................................................................................... 175
Language and Units........................................................................................................................ 176
System ............................................................................................................................................ 176
7
Help ................................................................................................................................................. 178
Getting Help 180
Help ................................................................................................................................................. 180
Product certification 181
Finding product certification information on your device ............................................................ 181
UsingTomTom MyDrive Connect 182
About TomTom MyDrive Connect ................................................................................................ 182
Setting up TomTom MyDrive Connect ......................................................................................... 182
Connecting to the internet using TomTom MyDrive Connect ..................................................... 182
TomTom account 184
Addendum 185
Copyright notices 191
8
Welcome to your TomTom GO PREMIUM, your ultimate driving companion!
We know you probably have more exciting things to do than read manuals so here are some quick
links to some important bits:
Your TomTom GO PREMIUM
Installing in your car
Connecting a smartphone
Connecting to a Wi-Fi network
What's on the screen
And here is a guide to which features you can use at which point in your journey:
Before your drive During your drive After your drive
TomTom MyDrive
TomTom Maps Last Mile Navigation
TomTom Road
Trips
Traffic alerts Recorded Routes
Updates using
Wi-Fi®
Speed camera warnings Trip Statistics
Find My Car
Hands-free calling IFTTT
IFTTT
Voice control (Speak&Go)
Smartphone messages
Siri voice recognition software and Google Now
Welcome to navigation with
TomTom
10
Your TomTom GO PREMIUM
Here are some of the features of your TomTom GO PREMIUM and TomTom GO PREMIUM X and
shortcuts to more information.
Last Mile Navigation and Find My Car
If you park your car a short distance away from your final destination, you are now offered
navigation instructions in the TomTom MyDrive app so you can walk to your destination. Also on
the way back, you are offered navigation instructions so that you can find your car. Learn more:
Last Mile Navigation and Find My Car
IFTTT
TomTom has got together with IFTTT, a free platform that helps you do more with all your apps
and devices. Over 600 services work with IFTTT. IFTTT is pronounced like "GIFT" with no "G" and
there is an app of the same name. Learn more: About IFTTT
Sending location and ETA
If you are late or for example, stuck in a horrible traffic jam, wouldn't it be useful to let your family
or colleagues know about this? Sending location and ETA lets you do just that.
Note: Send location and ETA is only available for Android based smartphones.
Learn more: Sending your location and ETA
Recorded Routes
Have you ever regretted not planning or recording a route after driving for a day through beautiful
scenic areas and landscapes? Recorded Routes records your most recent trips in the background,
so you can save them on your device, and, if you like, share them with the rest of the world. Learn
more: Recorded Routes
Trip statistics
See how far, how long and how fast you've been driving on your current and previous trips. Also
you can see how much time you've saved by accepting faster routes when they are offered.
Learn more: Looking at trip statistics
Updates using Wi-Fi
Get the latest TomTom maps and software for your TomTom GO PREMIUM with a built-in Wi-Fi
connection. No computer needed. Learn more: About updates and new items
TomTom Services via smartphone
Activate live services like traffic by connecting to your smartphone using the TomTom MyDrive
app. Learn more: About TomTom services
Features
11
Voice control
Control your TomTom GO PREMIUM with the power of your voice. Say "Hello TomTom" while in
the map or guidance view to activate voice control and see available commands. Learn more:
Voice control (Speak & Go)
Hands-free calling
You can make and receive high quality calls in your car. Simply connect your phone to your
device. Learn more: About hands-free calling
Compatibility with Siri and Google Now
Activate and talk to Siri or Google Now by tapping a button on your TomTom GO PREMIUM and
using the built-in microphone. Get full access to your personal assistant with your phone safely
tucked away in your bag or pocket. Learn more: Talking to Siri or Google Now
TomTom Road Trips
Discover the world's best routes, and personalise them easily so you can relax and be guided on
the drive. Learn more: Road Trips collection - sending a route to your device
TomTom MyDrive
Plan your trip before you get on the road. Add destinations from your smartphone as you go or
pre-plan your routes, load your own POIs on TomTom MyDrive and sync it all to your device.
Learn more: TomTom MyDrive
Quick access to settings
You can now see the status of settings more quickly. Tap the menu bar at the top of the main
menu. You see status information for the Traffic service, TomTom MyDrive, Bluetooth® wireless
technology, and Wi-Fi®. Learn more: Quick access to settings
Video workshops
You can find many videos on our YouTube channel to help you learn about your new TomTom
GO PREMIUM and other TomTom products. Visit www.youtube.com/user/TomTomOfficial/videos
to find out more!
Tip: Look on the TomTom YouTube Channel for videos in your own language.
Here are links to some videos that you might find interesting:
TomTom GO - playlist of English videos
https://www.youtube.com/playlist?list=PLSoQAVympWk79NpmQgjFgigup-UgowFxE
Using TomTom MyDrive
UK English:
https://www.youtube.com/watch?v=PIs5tGFhQIA
French (France):
https://www.youtube.com/watch?v=lYpPDxxXSwk
Spanish (Spain):
https://www.youtube.com/watch?v=HkZqdD5MkHI
German:
https://www.youtube.com/watch?v=Skg6PWMbRxI
Italian:
https://www.youtube.com/watch?v=AybGRzpgu1s
13
Installing in your car
Use the supplied mount to install your TomTom GO PREMIUM in your vehicle. Read the
instructions about positioning your device before you install your TomTom GO PREMIUM.
To install your TomTom GO PREMIUM, do the following:
1. Connect the supplied USB cable to the mount. If the mount is integrated into your TomTom
GO PREMIUM, connect the USB cable to the device.
Note: Use ONLY the USB cable supplied with your TomTom GO PREMIUM. Other USB
cables may not work.
2. Connect the USB cable to the USB car charger and plug this into the power supply on your
dashboard.
3. Choose the best smooth location, on your windscreen or side window, to mount your
TomTom GO PREMIUM.
Tip: If the mount is integrated into your TomTom GO PREMIUM, you can easily change the
rotation of your device. Push the button on the back of the device to release the mount, then
slide the mount out. Insert it back into the other side of the device.
4. Make sure that both the suction cup on the mount and your windscreen are clean and dry.
5. Press the suction cup of the mount firmly against your windscreen.
6. Turn the rubber grip near the base of the mount in a clockwise direction until you feel it lock.
7. If your mount is not integrated into your TomTom GO PREMIUM, place your TomTom GO
PREMIUM in the mount, making sure that it clicks into place.
Dashboard adhesive disks are available as part of a range of accessories for your TomTom GO
PREMIUM. For more information, go to tomtom.com/accessories.
Positioning your TomTom GO PREMIUM
Be careful where you install your TomTom GO PREMIUM. The TomTom GO PREMIUM shouldn't
block or interfere with any of the following:
Your view of the road.
The controls in your vehicle.
Your rear-view mirrors.
The airbags.
You should be able to reach your TomTom GO PREMIUM easily without leaning or stretching. In a
car, you can attach your TomTom GO PREMIUM to the windscreen or side window or you can use
a Dashboard Mount Disk to attach the mount to your dashboard.
Get going
14
Switching on and off
Switching your device on
Press the On/Off button until your device starts. If the device was off you see the map view. If your
device was sleeping you see the last screen you were looking at.
Sending your device to sleep
To send your navigation device to sleep, press the On/Off button and then release it.
You can also press the On/Off button for more than 2 seconds until you see the Sleep and Turn
Off buttons. Select Sleep to make the device sleep.
Tip: To send your navigation device to sleep when the USB cable is unplugged or whenever it
is removed from the mount, go to Battery settings in the Settings menu.
Switching your device off completely
To switch off your navigation device completely, you can do one of the following:
Press and hold the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Turn Off to switch off the device. Select the "back" button if you don't want to
switch your device off.
Press and hold the On/Off button for more than 5 seconds until the device switches off.
Safety Notice
Some navigation devices contain a GSM/GPRS module which can interfere with electrical devices
such as cardiac pacemakers, hearing aids and aviation equipment.
Interference with these devices may endanger the health or life of you or others.
If your device includes a GSM/GPRS module, do not use it near unprotected electrical units or in
areas where the use of mobile telephones is prohibited, such as hospitals and aircraft.
Setting up
Note: The language you choose will be used for all text on the screen. You can always change the
language later in Language and Units in the Settings menu.
When you first switch on your TomTom GO PREMIUM, you have to answer a few questions to set
it up. Answer the questions by touching the screen.
GPS reception
When you first start your TomTom GO PREMIUM, it may need a few minutes to determine your
position. In future, your position will be found much faster.
To ensure good satellite reception, use your TomTom GO PREMIUM outdoors and keep it upright.
Large objects such as tall buildings can sometimes interfere with reception.
Important: QuickGPSfix contains information about satellite positions which helps your TomTom
GO PREMIUM find your position faster. QuickGPSfix information is downloaded whenever your
device is connected to the internet using any method (Wi-Fi, GPRS, smartphone or USB).
15
Sending information to TomTom
When you first start navigating or you have reset your TomTom GO PREMIUM, your TomTom GO
PREMIUM asks for permission to collect some information about your use of the navigation
device. The information is stored on your TomTom GO PREMIUM until we retrieve it. We use it
anonymously to improve our products and services. If you use our services, we will also use your
location information to deliver the services to you.
You can change whether you send this information with us at any time by doing the following:
1. In the Main Menu, select the Settings button.
2. Select System.
3. Select Your information & privacy.
4. Select the button to turn sending of information on or off.
Note: If you choose not to send location information to us, you will no longer receive our
services. This is because services need to send the location of your device to TomTom in order
to receive the traffic information related to where you are. The end date of your subscription
remains the same, even if you do not send this information to us.
You can find current and more detailed information at tomtom.com/privacy.
Memory card slot
Some TomTom navigation devices have a memory card slot that is located on the side or bottom
of the device.
Before you use the memory card slot, make sure that your navigation device has the latest
software version installed by selecting Updates & New Items in the Settings menu.
When your TomTom GO PREMIUM is up to date, you can use a memory card as extra storage
space to store downloaded maps or to store routes and tracks on your device.
Important: Routes and tracks cannot be stored on the same memory card as maps because
different memory card formatting is used.
Device not starting
In rare cases, your TomTom GO PREMIUM device may not start correctly or may stop responding
to your taps.
First, check that the battery is charged. To charge the battery, connect your TomTom GO
PREMIUM device to the car charger. It can take 3 - 5 hours to fully charge the battery depending
on the type of device.
Important: Do not charge your device using your vehicle's own USB port because it is not
powerful enough.
If this does not solve the problem, you can perform a reset. To do this, press and hold the On/Off
button until your TomTom GO PREMIUM begins to restart.
Charging your device
The battery in your TomTom GO PREMIUM charges when you connect it to your TomTom vehicle
charger, to your computer or to a USB Home Charger.
16
Important: Do not charge your device using your vehicle's own USB port because it is not
powerful enough.
You are warned when the battery level is low or critical. You lose your connection to some
TomTom services when the battery level is low or critical. When the battery is empty, your
TomTom GO PREMIUM goes into sleep mode.
Important: On device models TomTom START 42/52, TomTom START 40/50/60, and TomTom
GO 51/61, the screen intentionally dims when you connect your device to your computer. The
screen also dims if you use a non-TomTom charger that does not provide enough power when
charging.
Note: Use ONLY the USB cable supplied with your TomTom GO PREMIUM when charging your
device. Other USB cables may not work.
Caring for your TomTom GO PREMIUM
It is important to take care of your device:
Do not open the casing of your device under any circumstances. Doing so may be dangerous
and will invalidate the warranty.
Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.
17
About TomTom services
Tip: To access settings and the status of your services quickly, select the menu bar at the top of
the main menu. In portrait mode, you can also tap the icons down the right hand side.
A TomTom GO PREMIUM connects to TomTom services in one of two ways, depending on the
model:
With a permanent connection directly from your TomTom GO PREMIUM. These navigation
devices are called 'Always Connected' devices.
With a connection using your smartphone. These devices are called 'Smartphone Connected'
devices.
To get TomTom services on your TomTom GO PREMIUM you need the following items:
Any TomTom GO PREMIUM.
A smartphone with a data plan from a mobile services provider.
The TomTom MyDrive app for iOS or Android™ installed on your smartphone.
A TomTom account.
Using TomTom services means that data is sent and received by your phone using your mobile
services provider.
Important: You might have additional costs when you use the internet on your phone, especially
if you are outside the area covered by your data plan. Check with your mobile services provider
for more information.
Note: TomTom services are not available on all TomTom GO PREMIUM devices.
Note: TomTom services are not available in every country or region. For more information on
available services in each region, go to tomtom.com/services.
Traffic & Speed Cameras
TomTom services give you real-time information about traffic and speed cameras on your route.
As soon as your device has an internet connection AND you have agreed to the information and
privacy permissions, your device starts receiving traffic information and fixed and mobile speed
camera location updates.
To see information about your Traffic and Speed Camera subscriptions, open the Help screen and
select About.
To see the status of your Traffic connection, look at the top right of the Main Menu. If your
TomTom GO PREMIUM is not connected to Traffic, the Traffic symbol has a cross.
TomTom services
18
TomTom MyDrive
TomTom MyDrive gives you control of your device by enabling you to do the following:
Select a destination on your computer, tablet or phone and send it to your device.
Sync your Places and routes with all your devices.
Keep all your data safe.
and more...
For more info, see Syncing using TomTom MyDrive or go to mydrive.tomtom.com.
To switch on automatic syncing using TomTom MyDrive, select Settings and then MyDrive.
Connect to the internet using one of the three methods available and then log in to your TomTom
account.
Note: Some TomTom services might not be available in your current location.
19
Why do I want to connect a smartphone to my device?
If you don't have an always-connected device, connect your smartphone to your TomTom GO
PREMIUM to use these features:
TomTom services
Receive real-time traffic information, speed camera updates and TomTom MyDrive using your
phone’s data connection. This feature uses approximately 7 MB of data per month.
Note: Smartphone-connected devices only. Always-connected devices receive services over
GPRS.
Hands-free calls
Receive and make calls on your TomTom GO PREMIUM.
Smartphone messages
SMS and messages from other messaging apps on your smartphone appear on your TomTom
GO PREMIUM. Messages can be read aloud so that you can keep your eyes on the road
ahead.
Smartphone personal assistant
Get full access to your phone's personal assistant. Tap the phone button in the map or guid-
ance view to talk to the Siri voice recognition software or the Google Now service.
Connecting your phone with or without the TomTom MyDrive app
You can choose to pair your iOS or Android phone to your device using the TomTom MyDrive
app or using only Bluetooth® wireless technology.
If you connect using the TomTom MyDrive app, you can use all the features listed above. If you
connect using only Bluetooth, the smartphone messages feature will not be available.
Connecting a smartphone
You are prompted to connect your smartphone when you start your TomTom GO PREMIUM for
the first time, or after you have reset your TomTom GO PREMIUM.
Tip: You can connect more than one phone to your TomTom GO PREMIUM.
Connecting your phone using the TomTom MyDrive app
1. On your smartphone, download and install the TomTom MyDrive app from
tomtom.com/mydriveapp.
2. Open the TomTom MyDrive app. If you are not prompted to connect your phone, tap the
device symbol next to the search bar on the app main screen.
3. Switch on Bluetooth on your phone, and make sure your phone is discoverable.
Connecti
ng a smartphone
20
4. On your TomTom GO PREMIUM, open the Main Menu and select Settings.
5. Select Bluetooth.
6. Select Add Phone.
7. Follow the steps in the app and on your TomTom GO PREMIUM to pair your phone with your
TomTom GO PREMIUM.
Your phone's call history and frequent contacts are imported into your navigation device.
When your phone is connected and hands-free calling is enabled, you see this icon on the map or
guidance view:
You can easily change the phone features you want to use in Bluetooth in the Settings menu.
Connecting your phone using only Bluetooth
If you connect using only Bluetooth, the smartphone messages feature will not be available.
1. Switch on Bluetooth on your phone, and make sure your phone is discoverable.
2. Switch on the Personal Area Network (PAN) on your phone.
3. On your device, open the Main Menu and select Settings.
4. Select Bluetooth.
5. Select Add Phone.
6. Select the question mark in the bottom right of the screen.
7. Select Don't want to use the app? Follow these instructions.
8. On your phone, go to Bluetooth settings. Wait for your TomTom device to appear in the list
shown on your phone. Tap it to pair.
9. On your device, select Pair to accept the pairing request from your phone. If you have an
iPhone device you must also accept the second pairing request.
10. Select Done.
Your phone's call history and frequent contacts are imported into your navigation device.
When your phone is connected and hands-free calling is enabled, you see this icon on the map or
guidance view:
21
Disconnecting a smartphone
You can disconnect your phone in the following ways:
Switch off Bluetooth on your phone.
Switch off or reset your TomTom GO PREMIUM.
Select Bluetooth in the Settings menu. Select your phone. Select Unpair to disconnect your
device from your phone.
Remove your device from the Bluetooth paired device list if you want to remove it perma-
nently.
Clearing the pairing history
To clear the pairing history on your device, go to Settings, then Bluetooth and delete the previous
Bluetooth pairings under Paired Device.
The pairing history on your phone can be cleared in the Bluetooth settings of Android/iOS.
Reconnecting a smartphone
Your TomTom GO PREMIUM will remember your phone and find it automatically when your
phone's Bluetooth is switched on and the phone is in range of your navigation device.
Tip: Open the MyDrive app to use the smartphone messages feature.
When your phone is connected and hands-free calling is enabled, you see this button on the map
or guidance view:
Your TomTom GO PREMIUM syncs your call history and phone contacts again.
If you lose connection to your phone you see a Bluetooth symbol on the map or guidance view.
Unable to get a connection
To check the connection status of your phone, do the following:
1. Select Bluetooth in the Settings menu.
The features that are currently connected are listed next to your phone.
2. If no features are shown, select the phone you want to connect to.
3. Make sure all the toggles are switched on, or select the option to find out more information
about how to connect.
If your TomTom GO PREMIUM cannot connect to your phone, or you have no internet connection,
also check the following:
Your phone is shown on your TomTom GO PREMIUM.
Your phone's Bluetooth is switched on.
Your data plan with your mobile services provider is active, and you can access the internet
on your phone.
22
Personal Area Networks
Smartphone-connected devices only
Your phone shares its internet connection by using the phone's Bluetooth® and Personal Area
Network (PAN) functions.
Depending on your phone's Operating System, this network, or PAN, might be called one of the
following names:
Personal Hotspot
Tethering or Bluetooth Tethering
Tether or Bluetooth Tether
The PAN function is probably already in your phone's Operating System, or you can download an
app to create a PAN.
Note: Some mobile service providers don't allow their users to use a PAN. If your phone
doesn't have the PAN function, you should contact your service provider for more information.
Please check the user guide for your phone if you are having trouble finding the settings.
For more help, go to tomtom.com/connect.
Sending your location and ETA
If you are late or for example, stuck in a horrible traffic jam, wouldn't it be useful to let your family
or colleagues know about this?
Sending location and ETA lets you do just that. Before you start driving, you set up a short list of
contacts and then when driving you can send an SMS to your chosen contacts about your current
location, destination and estimated time of arrival (ETA).
Important: Getting distracted while driving is dangerous. To use this feature, you must use a
legally approved hands-free calling system and connect your device to your phone. Keep your
eyes on the road and avoid hands-on interaction with your device while driving.
Note: Send location and ETA is only available for Android based smartphones.
Adding contacts to your short list
1. Say "Hello TomTom" to wake up voice control then say "Activate phone", or select the Phone
button.
You see a message Speak to your phone after the tone.
2. Select the Contacts button.
3. Search for a contact.
4. Toggle the setting for Add to short list to ON.
5. Select the back arrow to add more friends or family to your list.
23
Sending your location and ETA while driving
1. In the guidance view, select the current location symbol to open the quick menu.
2. Select Send location & arrival info.
3. Select the people in your shortlist that you want to send your location and ETA too.
4. Select Send.
Your location and ETA is sent to your chosen contacts via SMS message.
Tip: If you have a route planned, the SMS includes your current location, destination and ETA. If
no route is planned, the SMS sends your current location.
24
About Wi-Fi®
The easiest way to manage your maps, software and all your device content is over a Wi-Fi
connection.
Your device can be updated using Wi-Fi without the need to connect to a computer. It remembers
previously connected Wi-Fi networks so you can keep your device up to date when you are in
range of that network.
Before you begin, make sure that you have access to an unrestricted Wi-Fi network, such as a
personal home network. Please be aware that updating over a public Wi-Fi network, such as in an
airport or hotel, is not recommended because the updates can be large and the network
connection may not be stable.
Tip: If you don’t have access to a Wi-Fi network or your Wi-Fi network is slow or not stable, you
can use a USB connection to update using TomTom MyDrive Connect on your computer.
Connecting to Wi-Fi
Important: Wi-Fi connections that require a web sign-in are not supported on the TomTom GO
PREMIUM. These types of Wi-Fi connections are frequently found in public places, for example in
hotels, shops and restaurants.
To connect to a Wi-Fi network, do the following:
1. Select Settings in the Main Menu, then select Wi-Fi.
You see a list of available Wi-Fi networks and saved Wi-Fi networks that are currently out of
range.
Tip: Scroll down to go to the list of out-of-range saved networks.
2. Select the Wi-Fi network that you want to connect to. If the network is secure enter the
password. If no password is required, you are connected straight away.
Tip: For advanced options for a Wi-Fi network see Wi-Fi in the Settings menu.
3. Select Done, then select Connect.
It may take a few moments for your device to connect to the Wi-Fi network. If it takes too long,
please check the identity and password you used for the Wi-Fi network.
Once your device has successfully connected to the Wi-Fi network, you see the status Con-
nected under the Wi-Fi network name.
Wi
-Fi connection
25
Tip: To access settings and the status of your services quickly, select the menu bar at the top
of the main menu. In portrait mode, you can also tap the icons down the right hand side.
Forgetting a Wi-Fi network
To forget a Wi-Fi network from your list of available networks do the following:
1. Select Settings in the Main Menu, then select Wi-Fi.
You see a list of available Wi-Fi networks and saved Wi-Fi networks that are currently out of
range.
Tip: Scroll down to go to the list of out-of-range saved networks.
2. Select the Wi-Fi network that you want to forget.
3. Select Modify then select Forget.
Your device is disconnected from the Wi-Fi network.
Note: The Wi-Fi network still appears in the list, but your device will not automatically con-
nect to it.
About updates and new items
A red exclamation mark in the Settings button shows you that updates or new items are available.
Tip: You may also be offered a system software update when you add a new map.
The following updates or new items can be offered:
System software updates
A System software update is a software update for the device itself. You see an explanation about
why the update is required and which features are changing or being added, if any.
If you have not used your device for a long time, you may get asked to install a required software
update when you use your device again. If you don't install the update, the following issues can
occur:
Your device cannot be told about any updates and no further updates would be possible.
Your device cannot show the details of the required software updates, for example, size,
version, etc.
Your device cannot add or delete any maps.
26
Map updates
When a map update is offered, install it as soon as possible so that you always drive with the
latest map.
The existing map is deleted before the map update is installed. If you cancel a map update then
you will no longer have the map on your TomTom GO PREMIUM. If this happens, go to Maps in
the Settings menu and download the map again.
Map Share updates
These updates are created from changes made and shared by other TomTom users and contain
the following changes or updates:
Speed limits
Street names
Recently blocked and unblocked roads
Traffic directions
Turn restrictions
For more information, see Map Share.
Speed Camera updates
When a Speed Camera update is offered, you can choose which countries on your map you want
to update.
Voices
You may also be offered new voices as an update.
Installing updates and new items
Note: If Wi-Fi is not available or is not stable, you see instructions on how to get updates using
a USB connection to your computer.
Tip: When updating using Wi-Fi, we recommend that you keep your device connected to a
power supply.
Tip: Press the On/Off button to switch off the screen and save battery power while downloading
an update.
To select and install updates and new items, do the following:
1. Select Updates & New Items.
The Updates & New Items button shows you how many new updates and items are available
to install.
27
2. Select the items and updates that you want to install. The list includes items you purchased in
the TomTom web shop.
3. Log in to your TomTom account when asked to do so.
Tip: Logging in to use Updates and New Items also logs you in ready for using TomTom
MyDrive.
28
The map view
The map view is shown when you have no planned route. Your actual location is shown as soon
as your TomTom GO PREMIUM has found your GPS location.
You can use map view in the same way as you might look at a traditional paper map. You can
move around the map using gestures, and zoom using the zoom buttons.
Important: Everything on the map is interactive including the route and the map symbols - try
selecting something and see what it does!
Tip: To open a pop-up menu for an item on the map, for example a route or a POI, select the
item to open the menu. To select a location on the map, select and hold the location until the
pop-up menu opens.
The map shows your current location and many other locations such as your My Places locations.
If you have not planned a route the map is zoomed out to show the area around your location.
What's on the screen
29
If you have planned a route, your complete route is shown on the map. You can add stops to your
route directly from the map. When you start to drive, the guidance view is shown.
1. Back button. This button returns the map to an overview of your whole route or, if no route is
planned, moves the map to put your current location at the centre.
2. Switch view button. Select the switch view button to change between the map view and the
guidance view. When in map view while driving, the small arrow rotates to indicate your
direction of travel relative to north, with north being up.
3. Zoom buttons. Select the zoom buttons to zoom in and out.
4. Current location. This symbol shows your current location. Select it to add it to My Places or
search near your current location.
Note: If your TomTom GO PREMIUM cannot find your location the symbol appears grey.
Note: You cannot change the current location symbol.
5. Selected location. Press and hold to select a location on the map. Select the pop-up menu
button to show options for the location, or select the Drive/Ride button to plan a route to the
location.
6. Main Menu button. Select the button to open the Main Menu.
7. Map symbols. Symbols are used on the map to show your destination and your saved places:
Your destination.
30
Your home location. You can set your home location in My Places.
Your work location. You can set your work location in My Places.
A stop on your route.
A location saved in My Places.
A marked location.
When a search for POIs near destination is done and the results are shown on the
map, less important POIs are shown as black pins with white crosses.
Symbols to show your community POI loca-
tions.
Select a map symbol to open the pop-up menu, then select the menu button to see a list of
actions you can take.
8. Traffic information. Select the traffic incident to display more information.
Note: Traffic information is only available if your TomTom GO PREMIUM has TomTom
Traffic.
9. Your route, if you have planned a route. Select the route to clear it, change the route type, add
a stop or save changes to your route.
10. Speed cameras or danger zones on your route. Select the speed camera or danger zone
symbol to display more information.
11. Select the phone button in the map or guidance view to activate your phone and make
hands-free calls.
12. Route bar. The route bar is shown when you have planned a route.
The guidance view
The guidance view is used to guide you along the route to your destination. The guidance view is
shown when you start driving. You see your current location and details along your route,
including 3D buildings in some cities.
Note: 3D buildings in guidance view are not available on all devices.
The guidance view is normally in 3D. To show a 2D map with the map moving in your direction of
travel, change the 2D and 3D default settings.
31
Tip: When you have planned a route and the 3D guidance view is shown, select the switch view
button to change to the map view and use the interactive features.
When your TomTom GO PREMIUM starts after sleeping and you have a route planned, you are
shown the guidance view with your current location.
1. Switch view button. Select the switch view button to change between the map view and the
guidance view. When in guidance view, if you are driving, the small arrow rotates to indicate
your direction of travel relative to north, with north being up.
2. Zoom buttons. Select the zoom buttons to zoom in and out.
Tip: On some devices you can also pinch to zoom in and out.
3. Instruction panel. This panel shows the following information:
The direction of your next turn.
The distance to your next turn.
The name of the next road on your route.
Lane guidance at some junctions.
Note: Select the instruction panel to see a list of turn-by-turn text instructions for your
planned route.
4. Route symbols. Symbols are used on your route to show your starting location, your stops,
and your destination.
5. Main Menu button. Select the button to show the Main Menu.
32
6. Speed panel. This panel shows the following information:
The speed limit at your location.
Your current speed. If you drive more than 5 km/h or 3 mph over the speed limit the speed
panel turns red. If you drive less than 5 km/h or 3 mph over the speed limit the speed pan-
el turns orange.
The name of the street you are driving on.
The speed camera or risk zone report button.
7. Current location. This symbol shows your current location. Select the symbol or the speed
panel to open the quick menu.
Note: If your TomTom GO PREMIUM cannot find your location the symbol appears grey.
Note: You cannot change the current location symbol.
8. Select the phone button in the map or guidance view to activate your phone and make
hands-free calls.
9. Route bar. The route bar is shown when you have planned a route.
The route bar
The route bar is shown when you have planned a route. It has an arrival information panel at the
top, and a bar with symbols underneath.
Tip: You can also choose to see a wider route bar showing additional route information (not
available on all devices or apps).
Note: The distance ahead shown by the route bar depends on the overall length of your route.
The arrival information panel shows the following information:
Tip: If your destination is in a different time zone, you see a plus (+)
or a minus (-) sign and the time difference in hours and half hours in
the arrival information panel. The estimated time of arrival is the local
time at your destination.
The estimated time that you will arrive at your destination.
The length of time to drive to the destination from your current
location.
A parking button is shown near the destination flag when parking is
available near your destination.
If you have stops on your route, select this panel to change between
information about the next stop and your final destination.
You can choose the information you see on the arrival information
panel.
Traffic status - if your TomTom GO PREMIUM isn't receiving any traffic
information, a symbol showing traffic with a cross appears underneath
the arrival information panel.
The bar uses symbols to show the following information:
A faster route, if there is traffic on your route.
The stops on your route.
Tip: To quickly remove a stop, select it in the route bar and use the
33
pop-up menu.
Petrol stations that are directly on your route.
TomTom Traffic incidents.
TomTom Speed Cameras and Danger Zones.
Rest stops directly on your route.
You can choose the information you see on your route.
The symbols are in the order that they occur on your route. For traffic
incidents, the symbol for each incident alternates between showing the
type of incident and the delay in minutes. Select a symbol to see more
information about a stop, an incident or a speed camera. If a symbol is
shown on top of another symbol, selecting the symbols zooms in on
the route bar to show each symbol separately. You can then select a
symbol.
The total time delay due to traffic jams, weather, and other incidents on
your route, including information provided from historical road usage,
is shown above the symbols.
For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows
the distance to the next incident on your route. In addition, you can
choose to see the current time if you switch the setting on.
Note: To make the route bar more readable some incidents may not be shown. These incidents
will always be of minor importance and only cause short delays.
The route bar also shows status messages, for example Finding fastest route or Playing route
preview.
Distances and the route bar
The distance ahead shown on the route bar depends on the length of your route, or the distance
remaining on your route.
For remaining distances longer than 50 km (31 miles), only the next 50 km (31 miles) is shown.
The destination icon is not shown.
Tip: You can scroll the route bar to see your whole route (not available on iOS).
For remaining distances between 10 km (6 miles) and 50 km (31 miles), the complete distance
is shown. The destination icon is shown fixed at the top of the route bar.
For remaining distances of less than 10 km (6 miles) the complete distance is shown. The
destination icon moves down towards the chevron symbol as you get nearer to your destina-
tion.
The top half of the route bar shows twice the distance of the bottom half, as shown in the
following examples:
A remaining distance of 50 km on the route bar is split into 34 km (21 miles) at the top and 16
km (9 miles) at the bottom.
A remaining distance of 10 km on the route bar is split into 6.6 km (4 miles) at the top and 3.3
km (2 miles) at the bottom.
The route bar is constantly updated as you drive.
34
The quick menu
To open the quick menu, select the current location symbol or the speed panel in the guidance
view.
You can then do any of the following:
Mark a location
Report a new speed camera
Change a speed limit
Avoid a blocked road
See your current location or your latitude/longitude if not on a named road.
Navigation buttons
On the map view or guidance view, select the Main Menu button to open the Main Menu.
The following navigation buttons are available in the Main Menu screen, in addition to other
buttons and symbols:
Note: Not all features are supported on all devices.
Search / Drive To
Select this button to search for an address, a place or a Point of Interest,
then plan a route to that location.
Note: Search is used for Quick search. Drive To is used for Step by
step search.
Address
In the Drive To menu, select this button to search for an address then
plan a route to that location.
Point of Interest
In the Drive To menu, select this button to search for a point of interest,
then plan a route to that location.
Latitude Longitude
In the Drive To menu, select this button to search for a latitude-longitude
coordinate, then plan a route to that location.
35
Drive Home
Select this button to drive to your home location. If this button is not
included in your Main Menu, go to My Places to set up your home
location.
Drive to Work
Select this button to drive to your work location. If this button is not
included in your Main Menu, go to My Places to set up your work
location.
Recent Destination
Select this button to open the list of your recent destinations. Select a
recent destination to plan a route to that destination.
Current Route /
Current Track
Select this button to clear or change your planned route or track.
My Places
Select this button to show your saved places.
My Routes
Select this button to show your saved routes.
36
Record Route
Select this button to start or stop recording a track.
Voice Control
Select this button to start voice control.
Tip: You can also say the wake-up phrase to start voice control.
Parking
Select this button to find car parks.
Petrol Station
Select this button to find petrol stations.
Trip Statistics
Select this button to see trip statistics about how far you've been driving,
how long you've been driving, and also at what speed.
Report Speed
Camera
Select this button to report a speed camera.
Contacts
Select this button to synchronise your phone book from your phone to
your device.
Note: This button is only shown if hands-free calling has been set up.
37
Select this button to open the Settings Menu.
Tip: To access settings and the status of your services quickly, select
the menu bar at the top of the main menu. In portrait mode, you can
also tap the icons down the right hand side.
Quick access to settings
To access settings quickly, select the menu bar at the top of the main menu.
Tip: When in portrait mode, you can also tap the icons down the right hand side.
The quick access screen opens.
You see the status of your services including Traffic, MyDrive, Bluetooth and Wi-Fi.
When you select a service, you see more info on your connection status or, if unconnected, how
to connect.
Select Settings to go to the full Settings menu.
Smaller buttons and symbols
On the map view or guidance view, select the Main Menu button to open the Main Menu.
The following buttons and symbols are available in the Main Menu screen, in addition to the
navigation buttons:
38
Select this button to open the Help Menu. The Help Menu contains help
about using your TomTom GO PREMIUM, together with other
information about your device, for example, map version, device serial
number and legal information.
Select this button to reorder the buttons in the Main Menu.
Select this button to return to the previous screen.
Select this button to return to the map view or guidance view.
This symbol shows the status of the Bluetooth connection to your phone.
This symbol shows the power level of the battery in your TomTom GO
PREMIUM.
This symbol shows that your TomTom GO PREMIUM is connected to
Traffic.
This symbol shows that your TomTom GO PREMIUM is not connected to
Traffic.
This symbol shows that your TomTom GO PREMIUM is connected to
TomTom MyDrive.
This symbol shows that your TomTom GO PREMIUM is not connected to
TomTom MyDrive.
This symbol shows that your device is connected to the internet using
Wi-Fi.
This symbol shows that your device is not connected to the internet
using Wi-Fi.
This button shows that you will hear voice instructions. Select the button
to switch off voice instructions. You will no longer hear spoken route
instructions but you will still hear information such as traffic information
and warning sounds.
Tip: You can select the types of instructions you want to hear. Select
Voices in the Settings Menu and select the instructions you want to
39
hear.
This button shows that you will not hear voice instructions. Select this
button to switch on voice instructions.
This button shows that the display is using day colours. Select the button
to reduce the brightness of the screen and display the map in darker
colours.
When driving at night or when driving through a dark tunnel, it is easier
to view the screen and less distracting for the driver if the brightness of
the screen is dimmed.
Tip: Your device automatically switches between day and night
colours depending on the time of day. To switch off this feature, select
Appearance, then Display in the Settings menu and switch off Switch
to night colours when dark.
This button shows that the display is using night colours. Select the
button to increase the brightness of the screen and display the map in
brighter colours.
This button shows that you will receive messages. Select this button to
switch off messages for your current session.
This button shows that you will not receive messages. Select this to
switch on messages again.
Volume control
On the map or guidance view, select the Main Menu button to open the Main Menu.
Select and slide the volume control to change the volume of voice instructions and warnings. If
the voice instructions are switched off, the volume control will still change the volume of the
warnings.
Using gestures
You use gestures to control your TomTom GO PREMIUM.
In this User Manual, you learn how to use gestures to control your TomTom GO PREMIUM. Below
is an explanation of each gesture.
Double tap
Touch one finger on the screen twice in rapid succession.
Example of when to use this: Zooming in on the map.
40
Drag
Put one finger on the screen and move it across the screen.
Example of when to use this: Scrolling around in the map.
Flick
Flick the tip of a single finger across the screen.
Example of when to use this: Scrolling a big distance on the map.
Tip: Flick isn't available on all devices.
Press and hold
Put one finger on the screen for more than 0.5 second.
Example of when to use this: Opening the pop-up menu for a place on
the map.
Pinch to zoom
Touch the screen with your thumb and a finger. Move them apart to
zoom in or move them together to zoom out.
Example of when to use this: Zooming in and out on the map.
Tip: Pinch to zoom isn't available on all devices. If pinch to zoom isn't
available, use the zoom buttons to zoom in and out.
Tap or select
Tap a single finger on the screen.
Example of when to use this: Selecting an item in the Main Menu.
Changing the text and button size
You can change the size of the text and the buttons you see on the screen, for example to make
the text easier to read and the buttons easier to use.
Note: This feature is only available on devices with a 6 inch / 15 cm or larger screen.
To change the size of the text and the buttons, select the Settings button in the Main Menu, then
select Appearance, then select Size of text and buttons. Your device must restart to apply the
change.
Reordering the Main Menu buttons
To reorder the buttons in the Main Menu to suit your preference, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Press and hold the button you want to move for two seconds.
41
Tip: Alternatively, select the Edit button in the Main Menu.
The menu button is shown with left and right arrows.
3. Press the left or right arrow on the menu button to move the button to a new position in the
menu.
4. Select and move other buttons to the order you want.
5. Select Done.
42
About IFTTT
TomTom has got together with IFTTT, a free platform that helps you do more with all your apps
and devices. Over 600 services work with IFTTT. IFTTT is pronounced like "GIFT" with no "G" and
there is an app of the same name.
What is IFTTT?
IFTTT allows you to bring your services together to create new experiences. For example, you can
do all the following things using IFTTT:
Control gadgets in your smart home.
Control your environment at home.
Monitor for damage inside your home such as water leaks.
Manage your money.
Get a daily email with news of scientific breakthroughs in space.
Get a daily weather report.
Learn more: https://ifttt.com/about
What can I do with IFTTT and my TomTom device?
Your TomTom GO PREMIUM comes with a feature already on it that allows you to set a distance
to a destination.
For example, you create the event via the IFTTT website to switch on your smart lamp when you
are 5 km away from your house.
The event has the following actions: "IF TomTom is within 5 km from Home THEN switch on smart
lamp".
When you are within 5 km of your house your smart lamp switches on and give you a lit up house
on arrival. When you leave home again and are more than 5 km from the house, the lamp
switches off again.
More examples of what you can do using IFTTT:
IF I create an event with a location in my calendar THEN add a place to my Favourites.
IF I am 15km from home, THEN turn on the heating.
IF I am 100 m from home, THEN open the garage door.
To get started, go to: https://ifttt.com/discover
Using IFTTT
Your TomTom GO PREMIUM comes with a feature already on it that allows you to set a distance
to a destination.
IFTTT
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To activate IFTTT on your device, do the following:
1. In the Main Menu, select Settings.
2. Select System.
3. Switch Enable IFTTT service to ON.
To finish setting up your services, you now need to go to ifttt.com or use the IFTTT phone app.
To get started, go to: https://ifttt.com/discover
For Customer Support go to: https://help.ifttt.com/hc/en-us
44
About TomTom MyDrive
TomTom MyDrive is the easy way to set a destination, share locations and favourites, and save
your personal navigation information.TomTom MyDrive synchronises your TomTom GO
PREMIUM with your TomTom account. You can use TomTom MyDrive in a web browser on a
computer or as a mobile app on a smartphone or tablet.
Important: To use TomTom MyDrive you need a compatible navigation device.
Use TomTom MyDrive to do the following:
Plan a route using the TomTom Road Trips collection.
Discover the world’s most amazing routes, from legendary coastal routes like the Great Ocean
Road to classic road trips like Route 66.
Find a destination on the TomTom MyDrive map and send it to your TomTom GO PREMIUM.
Plan a route with stops on the TomTom MyDrive map and send it to your TomTom GO
PREMIUM.
Sync community POI list files from the TomTom MyDrive map to your TomTom GO
PREMIUM.
Find a POI in MyDrive and sync it with your TomTom GO PREMIUM.
Set a contact in your phone's contacts list as your destination.
Sync all your locations in My Places to TomTom MyDrive.
Import a track .GPX file to My Routes using TomTom MyDrive.
Automatically restore your My Places locations and POIs from TomTom MyDrive to your
TomTom GO PREMIUM after a reset.
Logging in to TomTom MyDrive
You must log in to TomTom MyDrive to sync to your TomTom account. When you log in to your
account from your navigation device, web browser or the TomTom MyDrive app, syncing with
your TomTom account happens automatically.
Tip: Logging in to use TomTom MyDrive also logs you in to receive Updates and New Items.
Logging in to TomTom MyDrive on your TomTom GO PREMIUM
1. In the Main Menu, select Settings.
2. Select MyDrive.
3. Enter the email address and password you use for your TomTom account.
4. Select Log In.
Your TomTom GO PREMIUM connects to your TomTom account.
5. Return to the map view.
TomTom MyDrive and TomTom Road
Trips
45
Your TomTom GO PREMIUM automatically saves your personal navigation information to
your TomTom account.
Tip: You'll also be asked to log in the first time you start your device, and when you use
Updates & New Items.
Logging in to MyDrive using a web browser or the TomTom MyDrive app
Log in using your TomTom account email address and password. When you are logged in, you
can see your personal navigation information from your navigation devices, and you can select
destinations and create Places to sync with your navigation devices.
Tip: To access settings and the status of your services quickly, select the menu bar at the top of
the main menu. In portrait mode, you can also tap the icons down the right hand side.
Saving and restoring your personal navigation information
When you are logged in to TomTom MyDrive on your TomTom GO PREMIUM, your personal
navigation information is continuously and automatically saved to your TomTom account.
If you reset your TomTom GO PREMIUM, or log in to TomTom MyDrive on a different device, your
saved personal navigation information is restored to your TomTom GO PREMIUM or the different
device.
The following personal navigation information is saved to your TomTom account:
TomTom MyDrive destinations.
All saved locations in My Places.
All imported POI place lists.
All imported tracks.
Tip: TomTom MyDrive also syncs your locations in My Places with your TomTom account. You
can see your My Places locations and the POI place lists you have imported in TomTom
MyDrive on a web browser or on the TomTom MyDrive app.
Make sure that there is at least 400 MB of free space on your device before syncing your device
with TomTom MyDrive. If there is not enough space, your TomTom MyDrive information will not
be synced. You can check the amount of available space by going to About in the Help menu on
your device.
Note: Syncing a lot of information to your device may take some time.
About TomTom Road Trips
The TomTom Road Trips collection allows you to discover the world’s most amazing routes, from
legendary coastal routes like the Great Ocean Road to classic road trips like Route 66.
Use TomTom Road Trips to do the following:
Plan a route using the TomTom Road Trips collection.
Choose from different route types such coastal, epic, mountain and holiday.
Find attractions and scenic stops along the route.
Copy the route to My Routes on your device.
46
Download the route as a .GPX file.
Search for "TomTom Road Trips" on the internet to learn more.
47
About TomTom Traffic
TomTom Traffic is a TomTom service providing real-time traffic information.
In combination with historical road usage data, TomTom Traffic helps you plan the optimum route
to your destination taking into account the current local traffic conditions and the weather.
Your TomTom GO PREMIUM regularly receives information about the changing traffic conditions.
If traffic jams, heavy rain, snow or other incidents are found on your current route, your TomTom
GO PREMIUM will offer to replan your route to try and avoid any delays.
Important: When you approach a faster alternative route, you get a warning in the route bar and
you can see the alternative route in both the guidance view and the map view. To accept a faster
route, just steer towards the alternative route as you approach it and your device will select it.
To get TomTom services on your TomTom GO PREMIUM, you must be connected to the internet.
You can connect to the internet using one of the following methods:
With a permanent connection directly from your TomTom GO PREMIUM. These navigation
devices are called 'Always Connected' devices.
With a connection using your smartphone. These devices are called 'Smartphone Connected'
devices.
Wi-Fi.
Note: Some TomTom services might not be available in your current location.
Tip: To access settings and the status of your services quickly, select the menu bar at the top of
the main menu. In portrait mode, you can also tap the icons down the right hand side.
About RDS-TMC
The Traffic Message Channel (TMC), also known as RDS-TMC, transmits traffic information as a
radio signal and is available free of charge in many countries.
TMC is not a TomTom service, but is available when using the TomTom RDS-TMC Traffic
Receiver.
Note: TMC is not available in all countries. To check the availability of TMC services in your
country, go to tomtom.com/5826.
TomTom is not responsible for the availability or quality of traffic information provided by TMC.
Looking at traffic on the map
Traffic incidents are shown on the map. If several traffic incidents overlap the highest priority
incident is shown - for example, a road closure is higher priority than road works or a closed lane.
Traffic
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Tip: Select an incident on the map to see more detailed information.
1. Traffic incident that affects your route in your direction of travel.
A symbol or number at the start of the incident shows the type of incident or the delay in
minutes, for example 5 minutes.
The colour of the incident indicates the speed of traffic relative to the maximum allowed speed
at that location, with red being the slowest. The stripes on the traffic jam are also animated to
show the speed of the traffic, where appropriate.
For a complete list of incident types, see Traffic incidents.
2. Traffic incident on your route but in the opposite direction of travel.
3. Traffic incidents on roads that are not visible at your current zoom level.
Looking at traffic on your route
Information about traffic incidents on your route is shown in the route bar on the right-hand side
of the map and guidance views.
The route bar tells you about traffic delays while you are driving, using symbols to show you
where each traffic incident is located on your route. When using the map view, you can also select
symbols on the map itself.
Note: If your TomTom GO PREMIUM isn't receiving any traffic information, a symbol showing
traffic with a cross appears underneath the arrival information panel.
Note: To make the route bar more readable some incidents may not be shown. These incidents
will always be of minor importance and only cause short delays.
49
To get more information about an incident, select an incident in the route bar. The map opens
zoomed in on the incident and an information panel opens showing detailed information about the
traffic incident.
The information shown includes:
The cause of the traffic incident - for example accident, road works, lane closure, or weather.
The severity of the incident - slow traffic, queuing traffic or stationary traffic.
The delay time.
The length of the incident.
For a complete list of incident types, see Traffic incidents.
Select the back button to go back to the guidance view.
Traffic incidents
The following traffic incident symbols are used in the map view and in the route bar to show the
cause of a traffic jam:
Traffic
Accident
Dangerous conditions
Roadworks
Lane closure
Road closure
Rain
Fog
Ice or snow
Wind
The symbol or number at the start of the incident shows the type of incident or the delay in
minutes, for example 4 minutes.
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The colour of the incident indicates the speed of traffic relative to the maximum allowed speed at
that location, with red being the slowest. The stripes on the traffic jam are also animated to show
the speed of the traffic, where appropriate.
Traffic speed is 0% to 20% of the allowed speed.
Traffic speed is 20% to 40% of the allowed speed.
Traffic speed is 40% to 100% of the allowed speed.
Traffic speed is normal.
Road closed, no traffic.
Approaching a traffic jam warning
A warning is given as you approach a traffic jam. You are warned in several ways:
A warning symbol is shown in the route bar.
The route bar zooms in to the start of the traffic jam.
Your distance to the start of the traffic jam is shown in the route bar.
The colour of the road on the route bar changes to orange or red,
depending on the severity of the traffic jam.
The background colour of the route bar background changes to red if
you are driving too fast towards the traffic jam.
You hear a warning sound.
To change the way you are warned, select Sounds & Warnings in the Settings menu.
Avoiding a traffic jam on your route
You can avoid a traffic jam that is on your route.
Note: Sometimes the quickest route is still the route that has the traffic jam.
Note: It may not be possible to find an alternative route around the traffic jam if none exists.
Avoiding a traffic jam using the route bar
1. In the route bar, select the symbol for the traffic jam you want to avoid.
The traffic jam is shown on the map.
51
2. Select the pop-up menu button.
3. Select Avoid in the pop-up menu.
A new route is found that avoids the traffic jam.
Avoiding a traffic jam using the map
1. On the map view, zoom in and select the traffic jam that is on your route.
The traffic jam with an information panel is shown on the map.
2. Select the pop-up menu button.
3. Select Avoid.
A new route is found that avoids the traffic jam.
Selecting a faster route
When a faster route is found, you are asked if you want to take the faster route.
Tip: To be asked to select a route, select Ask me so I can choose in the Route Planning menu in
Settings.
If you've not already selected the faster route, as you approach the faster route it is shown on the
guidance view in green. A decision symbol is shown in the route bar.
To select the faster route, take the green route shown. Your device automatically displays your
new route.
To ignore the faster route, just continue following your current route.
To get more information about the faster route, select the decision symbol in the route bar. The
map opens zoomed in on the location where you have to take the new route.
52
Advanced Lane Guidance
Note: Lane guidance is not available for all junctions or in all countries.
Advanced Lane Guidance helps you prepare for motorway exits and junctions by showing the
correct driving lane for your planned route.
As you approach an exit or junction, the lane you need is shown on the screen.
Tip: To close the lane image, select anywhere on the screen.
You can choose to see a split screen with the Guidance view on the left and lane guidance on the
right, or a full screen with only lane guidance. You can also switch off lane guidance. Go to
Appearance in Settings to change the Motorway exit previews setting.
Time-dependent speed limits
Some speed limits change depending on the time of day. For example, you may see the speed
limit near schools decrease to 40 km/h or 25 mph in the morning between 08.00 - 09.00 and in the
afternoon between 15.00 - 16.00. Where possible, the speed limit shown in the speed panel
changes to show these variable speed limits.
Some speed limits change depending on driving conditions. For example, the speed limit will
decrease if there is heavy traffic, or the weather conditions are bad. These variable speed limits
are not shown in the speed panel. The speed shown in the speed panel is the maximum speed
limit allowed in good driving conditions.
Important: The speed limit shown in the speed panel is only an indication. You must always obey
the actual speed limit for the road you are on and the conditions you are driving in.
53
Choosing which search to use
The following two types of search are available:
Quick search
Start typing your destination, place or POI to immediately see a list of street names, places and
POIs that match.
Step by step search
Find your destination in easy steps. For an address, enter the city, then the street, then the
house number. For a POI, enter where you want to search, then the type of POI you want to
search for.
Both types of search give the same result, so choose the type of search that you find easiest to
use.
You can change the type of search in System in the Settings menu.
Quick search
54
Using quick search
About search
QUICK SEARCH ONLY
You can use the search feature to find a wide range of places and then navigate to them. You can
search for the following:
A specific address, for example, type in 123 Oxford Street, London.
A partial address, for example, type in Oxford st Lon.
A type of place, for example, type in petrol station or restaurant.
A place by name, for example, type in Starbucks.
A postcode, for example, type in W1D 1LL for Oxford Street, London.
Tip: To search for a specific street in the United Kingdom or the Netherlands, type in a
postcode, then leave a space and then type in the house number. For example, 1017CT 35.
For other countries, postcodes are area-based and will give you a list of matching cities,
towns and streets in your search results.
A city to navigate to a city centre, for example, type in London.
A POI (Point of Interest) near your current location, for example, type in restaurant near me.
A mapcode, for example, type in WH6SL.TR10
Latitude and longitude coordinates, for example, type in:
N 51°302313 W 0°082343.
Entering search terms
QUICK SEARCH ONLY
Select Search in the Main Menu to start searching for addresses and POIs. The search screen
opens showing the keyboard and the following buttons:
55
1. Back button.
Select this button to go back to the previous screen.
2. Search input box.
Enter your search term here. As you type, matching addresses and POIs are shown.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
Tip: To edit, select a word you have already typed to place the cursor. You can then insert or
delete characters.
3. Type of search button.
You can search the whole of the current map, or a specific area such as a town or city, or near
your destination. Select this button to change the type of search to any of the following:
Whole map
Select this option to search the whole of your current map with no
limit to the search radius. Your current location is the centre of the
search. The results are ranked by exact match.
Near me
Select this option to search with your current GPS location as the
search centre. The results are ranked by distance.
In town or city
Select this option to use a town or city as the centre for your search.
You need to enter the town or city name using the keyboard. When
you have selected the town or city from the results list, you can
search for an address or POI in that city.
Along route
When a route has been planned, you can select this option to search
along your route for a specific type of location, for example, petrol
stations. When prompted, enter the type of location and then select it
in the right-hand column to carry out the search.
Near destination
When a route has been planned, you can select this option to use
your destination as the centre for your search.
Latitude Longitude
Select this option to enter a pair of latitude longitude coordinates.
4. View button.
Select this button to return to the map view or guidance view.
5. 123?! button.
Select this button to use numbers and symbols on your keyboard. Select the =\< button to
toggle between the numbers and more symbols. Select the ABC button to go back to the
general keyboard.
6. Keyboard layout button.
56
Select this button to change your keyboard layout to another language. You can choose up to
four layouts from the list. If you have more than one layout selected, selecting the keyboard
layout button opens a pop-up so you can quickly swap between your selected keyboard
layouts. Press and hold this button to go directly to the list of all the layouts.
7. List/map button.
Select this button to switch between showing the results in a list or showing the results on the
map.
8. Show/hide keyboard button.
Select this button to show or hide the keyboard.
Tip: Select the Shift key once to make the next letter you type upper case. Double tap the Shift
key to use Caps-Lock where all the letters you type are upper case. Select the Shift key once to
quit Caps-Lock.
Tip: To cancel a search, select the map/guidance view button in the top right-hand corner of the
screen.
Working with search results
QUICK SEARCH ONLY
Your search results are shown in two columns.
Address and city matches are shown in the left-hand column, and POIs, types of POIs and Places
are shown in the right-hand column. Recent destinations and saved places are also shown in your
search results.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
57
When you select an address from the list of search results, you can choose to show it on the map,
add a crossroad or plan a route to that chosen location. To get an exact address you can add the
house number.
If you show the result on the map, you can use the pop-up menu to add the location to My Places.
If a route is already planned, you can add the location to your current route.
Note: The best search results are shown on the map. When you zoom in, the lower ranked
search results are gradually shown.
About postcodes
When searching using a postcode, your results depend on the type of postcode used in the
country that you are searching in.
The following types of postcodes are used:
Postcodes that navigate you to a street or part of a street.
Postcodes that navigate you to an area comprising, for example, a single town, several
villages in a rural area or a district in a large city.
Postcodes for streets
Countries such as the Netherlands and the United Kingdom use this type of postcode. When you
search using this type of postcode, enter the postcode, then leave a space and then optionally
enter the house number. For example, "1017CT 35". Your device then plans a route to a specific
house or building on a specific street.
58
Postcodes for areas
Countries such as Germany, France and Belgium use this type of postcode. If you search using a
postcode for an area, your results include all the streets in a city district, the whole town, or the
villages within that postcode.
When using quick search, you may get results from multiple countries if you enter a postcode for
an area.
Note: If you search using a postcode for an area, you will not get a specific address in your
results.
This type of postcode is still very useful in reducing the number of search results. For example, a
search for Neustadt in Germany returns a long list of possible results. Adding a space followed by
the postcode for an area narrows the results down to the Neustadt that you are looking for.
As another example, if you want to search in a city, enter a postcode for an area and select the city
centre you are searching for from the results.
About mapcodes
QUICK SEARCH ONLY
In countries where roads and houses have no names or addresses, you can use a mapcode
instead. A mapcode represents a location.
Every location on Earth, including those in the sea like islands and oil rigs, can be represented by a
mapcode. Mapcodes are short, and easy to recognise, remember and communicate. They are
precise to a few metres, which is good enough for every-day use.
Go to mapcode.com for instructions on how to find the mapcode for a location.
Mapcodes are more precise and more flexible than the address on a business card. You can
choose a location that you want to associate with your address, for example, the main entrance or
the entrance to a car park.
List of POI type icons
Legal and financial services
Court house
Cash dispenser
Legal - Solicitors
Financial institution
Legal - other services
Food services
59
Convenience store
Fast food restaurant
Restaurant
Chinese restaurant
Accommodation
Hotel or motel
Luxury hotel
Camping ground
Economy chain hotel
Emergency services
Hospital or polyclinic
Dentist
Police station
Veterinarian
Doctor
Fire station
Car-related services
Outside parking
Petrol station
Parking garage
Car wash
Car dealer
Vehicle inspection centre
Rental car facility
Electrical car charging
point(s)
Rental car parking
Car repair facility
Other services
Embassy
Pet services
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Government office
Telecommunication
Company
Community service
Post office
Pharmacy
Shopping centre
Beauty services
Tourist information office
Shop
Education
College or university
School
Library
Convention centre
Leisure
Casino
Winery
Theatre
Tourist attraction
Cinema
Zoo
Concert hall
Amusement park
Museum
Exhibition centre
Opera
Cultural centre
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Nightlife
Leisure centre
Children's Farm
Sport
Playing field
Swimming pool
Mountain peak
Water sports
Beach
Tennis court
Park or recreation area
Ice skating rink
Yacht basin or marina
Sports centre
Stadium
Golf course
Religion
Church
Place of worship
Travel
Railway station
Mountain pass
Airport
Scenic or panoramic view
Ferry terminal
Postcode
Note: Not used in all
countries.
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Border crossing
Residential area
Bus station
City centre
Toll gate
Electrical car charging
stations
Rest area
Truck stop
63
Planning a route using quick search
Using destination prediction
What is destination prediction?
Your TomTom GO PREMIUM can learn your daily driving habits to saved favourite Places and it
can also suggest destinations when you start the device from sleep mode, for example, when
driving to Work in the morning.
Getting ready for destination prediction
Before you get your first suggested destination, your device needs some time to learn about your
habits. The more regularly you drive with your TomTom GO PREMIUM, the faster you will get
suggestions and the more accurate the suggested destinations will be.
To receive predicted destinations, you need to do the following:
Destination prediction is switched ON by default but if it has been switched off, go to Settings
> System > Your information and privacy, switch on Keep journey history on this device for
optional features.
Make sure no route is planned.
If your device has voice control, switch voice control ON. Make sure that your volume is not
muted and is set higher than 20%.
Do some driving for a few days, planning routes to your favourite My Places destinations.
Using destination prediction
Important: If your device has voice control, you can say "Yes" or "No" or select the Yes or No
button.
If your device prompts "Going to X?", where X is a destination, you have 12 seconds to respond
yes or no.
Tip: If you don't respond yes or no, your TomTom GO PREMIUM assumes a yes.
To respond yes, say "Yes" or select Yes. Your device plans a route to your destination.
To respond no, say "No", select No or tap the screen to return to the map.
Switching destination prediction on or off
You can turn destination prediction on or off at any time. See Route planning and Voice Control (if
your device has voice control) for information on how to switch this feature on or off.
Planning a route to an address
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to an address using search, do the following:
64
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the place you want to plan a route to.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
You can search for an address, town, city, postcode or mapcode.
Tip: To search for a specific street in the United Kingdom or the Netherlands, type in a
postcode, then leave a space and then type in the house number. For example, 1017CT 35.
For other countries, postcodes are area-based and will give you a list of matching cities,
towns and streets in your search results.
Note: When searching, the whole map is searched. If you want to change how the search is
done, select the button to the right of the search box. You can then change where the search
is done, for example, to being along the route or in a city.
4. As you type the address, suggestions based on what you have entered are shown in columns.
You can continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
65
5. Select an address suggestion.
6. Enter the house number if you have one and haven't entered it already.
If you don't have a house number, select Add Cross Road or Show on Map.
Tip: If you enter a house number that is not found, then the number appears red. The nearest
house number that is found is shown in the Drive button. You can enter a new house num-
ber, or you can select Drive/Ride to drive to the nearest house number.
7. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
66
Tip: You can save a route using My Routes.
Planning a route to a city centre
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to a city centre using search, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the city or town you want to plan a route to.
You can search for a town, city, or postcode.
Tip: To search for a specific city you can use the city's postcode or the country. For example,
searching for Essen will return many results. If you search for Essen 2910 or Essen Belgium
then that city will be at the top of the results. You can then search in the city.
Tip: When searching, the whole map is searched. If you want to change how the search is
done, select the search type button then select a search option.
4. As you type, suggestions based on what you have entered are shown in columns. You can
continue typing or select a suggestion.
67
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
5. Select the city in the left-hand column.
The city name is shown in the right side of the search input box, and the city centre POI is
shown below in the right-hand column.
6. Select the city centre POI.
The city centre location is shown on the map.
7. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
68
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a POI
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to a POI type or a specific POI (Point of Interest) using search, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the place you want to plan a route to.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
69
You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction.
Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria".
Note: When searching, the whole map is searched. If you want to change how the search is
done, select the search type button and then select a search option.
4. As you type, suggestions based on what you have entered are shown in columns. You can
continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
5. Select a POI type or an individual POI. If you selected a POI type, select a POI.
The location is shown on the map.
6. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.
You see more information about the POI such as the phone number, full address and email.
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7. To plan a route to this destination, select Drive/Ride depending on which device you are
using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a POI using online search
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
Note: Searching online is only available on connected devices. To search online on your
TomTom GO PREMIUM, you must be connected to TomTom services.
If you did a POI search but could not find the POI you were looking for, you can search TomTom
Places online. To find POIs by searching online, do the following:
1. Search for a POI using Search in the Main Menu.
The search results are shown in two columns.
2. Select Search Places Online.
3. Use the keyboard to enter the name of the POI you want to find, then press the Search button
on the keyboard.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction.
Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria".
Note: When searching, you can search near your current location, in a town or city, or near
your destination. If you want to change how the search is done, select the button to the right
of the search box.
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The search results are shown in a column.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
4. Select an individual POI from the list.
The location is shown on the map.
5. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.
You see more information about the POI such as the phone number, full address and email.
6. To plan a route to this destination, select Drive/Ride depending on which device you are
using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
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Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using the map
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route using the map, do the following:
1. Move the map and zoom in until you can see the destination that you want to navigate to.
Tip: You can also select a map symbol to open the pop-up menu, then select the Drive/Ride
button to plan a route to that location.
2. When you have found your destination on the map, select it by pressing and holding the
screen for about one second.
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A pop-up menu shows the nearest address.
3. To plan a route to this destination, select Drive/Ride depending on which device you are
using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: You can use the location you selected in other ways, such as adding it to My Places, by
selecting the pop-up menu button.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
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Planning a route using My Places
To navigate to one of My Places from your current location, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select My Places.
A list of all your Places opens.
3. Select the Place you want to navigate to, for example Home.
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Your chosen Place is shown on the map with a pop-up menu.
4. To plan a route to this destination, select Drive/Ride depending on which device you are
using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using coordinates
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route using a pair of coordinates, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
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3. Select the type of search button to the right of the search box.
4. Select Latitude Longitude.
Tip: The example coordinates shown on the screen are your current latitude and longitude.
5. Type in your pair of coordinates. You can enter any of these coordinate types:
Decimal values, for example:
N 51.51000 W 0.13454
51.51000 -0.13454
Tip: For decimal values you don't have to use a letter to indicate the latitude and longi-
tude. For locations west of the 0 meridian and locations south of the equator, use a minus
sign (-) before the coordinate.
Degrees, minutes and seconds, for example:
N 51°302313 W 0°082343
GPS standard coordinates, for example:
N 51 30.525 W 0 08.569
Note: The bar below the coordinates goes red if you enter coordinates that are not recog-
nised by your TomTom GO PREMIUM.
6. As you type in the coordinates, suggestions are shown based on what you have entered. You
can continue typing or select a suggestion.
Towns and roads are shown on the left, POIs are shown on the right.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
7. Select a suggestion for your destination.
The location is shown on the map.
8. To plan a route to this destination, select Drive/Ride depending on which device you are
using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
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Planning a route using a mapcode
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route using a mapcode, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Type in your mapcode. You can enter any of these mapcode types:
International, for example, WH6SL.TR10.
Country-specific, for example, GBR 8MH.51.
Alternative country-specific, for example, GBR 28.Y6VH or GBR LDGZ.VXR.
Tip: All the mapcodes in this example are for the same location - Edinburgh Castle in the UK.
See About mapcodes for information on how to get a mapcode for a location.
4. When the full map code has been entered, the location is shown in the Addresses column.
Towns and roads are shown on the left, POIs are shown on the right.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
5. Select a suggestion for your destination.
6. To plan a route to this destination, select Drive/Ride depending on which device you are
using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
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Planning a route in advance
You can plan a route in advance before you drive it. You can save the route as part of your My
Routes list.
To plan a route in advance, do the following:
1. Search for the location you want to use as a starting point.
2. Select Show on Map.
3. Select the pop-up menu button.
A pop-up menu shows a list of options.
4. Select Use as Starting Point.
5. Search for the location you want to use as your destination.
6. Select Show on Map.
7. Select Drive/Ride in the pop-up menu.
Your route is planned using your chosen starting point and destination. The estimated journey
time is shown at the top of the route bar.
Tip: Stops, POIs and Places can all be selected as starting points using their pop-up menus.
Tip: You can save the route in My Routes.
8. To drive to the starting point, select Drive/Ride at the top of the screen.
The starting point of the route is converted to your first stop and then the route is planned.
Guidance to your destination begins from your current location. As soon as you start driving,
the guidance view is shown automatically.
Changing the starting point to be your current location
1. Select the starting point of the route in the map view.
2. Select the pop-up menu button.
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A pop-up menu shows a list of options.
3. Select Remove Starting Point.
Your route is replanned with your current location as the starting point. The original starting
point is removed from your route.
Changing the starting point into a stop
1. Select the starting point on the route in the map view.
2. Select the pop-up menu button.
A pop-up menu shows a list of options.
3. Select Change to a Stop.
Your route is replanned with the starting point changed into a stop.
Finding a car park
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To find a car park, do the following:
1. Select the Main Menu button to open the Main Menu.
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2. Select Parking.
The map opens showing the locations of car parks.
If a route is planned, the map shows car parks near your destination. If a route isn't planned,
the map shows car parks near your current location.
You can change the screen to show a list of car parks by pressing this button:
You can select a car park from the list to locate it on the map.
Tip: You can scroll down the list of results using the scroll bar on the right side of the screen.
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If you want to change how the search is done, select the button to the right of the search box.
You can then change where the search is carried out, for example, to search near you or the
whole map.
3. Select a car park from the map or the list.
A pop-up menu opens on the map showing the name of the car park.
4. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: You can add a car park as a stop on your route by using the pop-up menu.
Finding a petrol station
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
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To find a petrol station, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Petrol Station.
The map opens showing the locations of petrol stations.
If a route is planned, the map shows petrol stations along your route. If a route isn't planned,
the map shows petrol stations near your current location.
You can change the screen to show a list of petrol stations by pressing this button:
You can select a petrol station from the list to locate it on the map.
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Tip: You can scroll down the list of results using the scroll bar on the right side of the screen.
If you want to change how the search is done, select the button to the right of the search box.
You can then change where the search is carried out, for example, to search near you or the
whole map.
3. Select a petrol station from the map or the list.
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A pop-up menu opens on the map showing the name of the petrol station.
4. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: You can add a petrol station as a stop on your route by using the pop-up menu. A petrol
station that is a stop on your route has a blue icon.
Looking at trip statistics
Your TomTom GO PREMIUM can show you how far you've been driving, how long you've been
driving, time saved due to traffic avoidance and also your speed.
To see trip statistics, select Trip Statistics in the Main Menu.
Select one of the three tabs to see statistics for today's driving, for your current trip and for
all-time.
Tip: All-Time are the statistics that have been collected since the device was purchased and
first switched on.
Tip: A dot is included in large distances, for example, 20047,64 kilometres is shown as 20.047,6
km.
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Statistics for your current trip
To see statistics for the trip you are driving now, select the Since --/--/-- tab.
Tip: Traffic avoided tells you how much time you've saved by accepting faster routes when
they are offered.
To start a new trip, select the Clear trip button, just like resetting an odometer in a car.
After stopping your car, if you don't press the Clear trip button, the statistics just carry on
incrementing when you start moving again. This means you get accurate statistics for trips that
span several days or several trips within a day.
Important: If you do a factory reset, the all-time tab is reset back to zero values!
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Choosing which search to use
The following two types of search are available:
Quick search
Start typing your destination, place or POI to immediately see a list of street names, places and
POIs that match.
Step by step search
Find your destination in easy steps. For an address, enter the city, then the street, then the
house number. For a POI, enter where you want to search, then the type of POI you want to
search for.
Both types of search give the same result, so choose the type of search that you find easiest to
use.
You can change the type of search in System in the Settings menu.
Using step by step search
About search
STEP BY STEP SEARCH ONLY
You use the Drive To menu to find addresses and Points of Interest (POI) and then navigate to
them. You must first choose the country or state you want to search in, then enter the address or
the POI type or name.
In Address, you can search for the following:
A specific address in a town or city.
A postcode, for example, type in W1D 1LL for Oxford Street, London.
A city to navigate to a city centre, for example, type in London.
In Points of Interest, you can search for the following:
A POI (Point of Interest), for example type in museum.
In Latitude Longitude, you can search for the following:
Latitude and longitude coordinates, for example, type in:
N 51°302313 W 0°082343.
Step by step search
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Entering search terms
STEP BY STEP SEARCH ONLY
Select Drive To in the Main Menu, then select Address or Point of Interest. The search screen
shows the keyboard and the following buttons:
1. Back button
Select this button to go back to the previous screen.
2. Search input box
Enter your search term here. As you type, matching addresses or POIs are shown.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
Tip: To edit, select a word you have already typed to place the cursor. You can then insert or
delete characters.
3. Country or state selector
Select the country or state you want to search.
4. View button
Select this button to return to the map view or guidance view.
5. 123?! button
Select this button to use numbers and symbols on your keyboard. Select the =\< button to
toggle between the numbers and more symbols. Select the ABC button to go back to the
general keyboard.
6. Keyboard layout button
Select this button to change your keyboard layout to another language. You can choose up to
four layouts from the list. If you have more than one layout selected, selecting the keyboard
layout button opens a pop-up so you can quickly swap between your selected keyboard
layouts. Press and hold this button to go directly to the list of all the layouts.
7. Done button
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Select this button to hide the keyboard.
8. Show/hide keyboard button
Select this button to show or hide the keyboard.
Tip: Select the Shift key once to make the next letter you type upper case. Double tap the Shift
key to use Caps-Lock where all the letters you type are upper case. Select the Shift key once to
quit Caps-Lock.
Tip: To cancel a search, select the map/guidance view button in the top right-hand corner of the
screen.
Working with search results
STEP BY STEP SEARCH ONLY
Your Address or Point of Interest search results are shown in a list.
Tip: To see more results, hide the keyboard or scroll down the results list.
When you select an address from the list of search results, you can choose to show it on the map,
add a cross road or plan a route to that chosen location. To get an exact address you can add the
house number. When you select a POI from the list of search results, it is shown on the map.
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When you show the address or POI on the map, you can use the pop-up menu to add the location
to My Places. If a route is already planned, you can add the location to your current route.
Note: The best search results are shown on the map. When you zoom in, the lower ranked
search results are gradually shown.
About postcodes
When searching using a postcode, your results depend on the type of postcode used in the
country that you are searching in.
The following types of postcodes are used:
Postcodes that navigate you to a street or part of a street.
Postcodes that navigate you to an area comprising, for example, a single town, several
villages in a rural area or a district in a large city.
Postcodes for streets
Countries such as the Netherlands and the United Kingdom use this type of postcode. When you
search using this type of postcode, enter the postcode, then leave a space and then optionally
enter the house number. For example, "1017CT 35". Your device then plans a route to a specific
house or building on a specific street.
Postcodes for areas
Countries such as Germany, France and Belgium use this type of postcode. If you search using a
postcode for an area, your results include all the streets in a city district, the whole town, or the
villages within that postcode.
When using quick search, you may get results from multiple countries if you enter a postcode for
an area.
Note: If you search using a postcode for an area, you will not get a specific address in your
results.
This type of postcode is still very useful in reducing the number of search results. For example, a
search for Neustadt in Germany returns a long list of possible results. Adding a space followed by
the postcode for an area narrows the results down to the Neustadt that you are looking for.
As another example, if you want to search in a city, enter a postcode for an area and select the city
centre you are searching for from the results.
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List of POI type icons
Legal and financial services
Court house
Cash dispenser
Legal - Solicitors
Financial institution
Legal - other services
Food services
Convenience store
Fast food restaurant
Restaurant
Chinese restaurant
Accommodation
Hotel or motel
Luxury hotel
Camping ground
Economy chain hotel
Emergency services
Hospital or polyclinic
Dentist
Police station
Veterinarian
Doctor
Fire station
Car-related services
Outside parking
Petrol station
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Parking garage
Car wash
Car dealer
Vehicle inspection centre
Rental car facility
Electrical car charging
point(s)
Rental car parking
Car repair facility
Other services
Embassy
Pet services
Government office
Telecommunication
Company
Community service
Post office
Pharmacy
Shopping centre
Beauty services
Tourist information office
Shop
Education
College or university
School
Library
Convention centre
Leisure
Casino
Winery
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Theatre
Tourist attraction
Cinema
Zoo
Concert hall
Amusement park
Museum
Exhibition centre
Opera
Cultural centre
Nightlife
Leisure centre
Children's Farm
Sport
Playing field
Swimming pool
Mountain peak
Water sports
Beach
Tennis court
Park or recreation area
Ice skating rink
Yacht basin or marina
Sports centre
Stadium
Golf course
Religion
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Church
Place of worship
Travel
Railway station
Mountain pass
Airport
Scenic or panoramic view
Ferry terminal
Postcode
Note: Not used in all
countries.
Border crossing
Residential area
Bus station
City centre
Toll gate
Electrical car charging
stations
Rest area
Truck stop
Planning a route using step by step search
Using destination prediction
What is destination prediction?
Your TomTom GO PREMIUM can learn your daily driving habits to saved favourite Places and it
can also suggest destinations when you start the device from sleep mode, for example, when
driving to Work in the morning.
Getting ready for destination prediction
Before you get your first suggested destination, your device needs some time to learn about your
habits. The more regularly you drive with your TomTom GO PREMIUM, the faster you will get
suggestions and the more accurate the suggested destinations will be.
To receive predicted destinations, you need to do the following:
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Destination prediction is switched ON by default but if it has been switched off, go to Settings
> System > Your information and privacy, switch on Keep journey history on this device for
optional features.
Make sure no route is planned.
If your device has voice control, switch voice control ON. Make sure that your volume is not
muted and is set higher than 20%.
Do some driving for a few days, planning routes to your favourite My Places destinations.
Using destination prediction
Important: If your device has voice control, you can say "Yes" or "No" or select the Yes or No
button.
If your device prompts "Going to X?", where X is a destination, you have 12 seconds to respond
yes or no.
Tip: If you don't respond yes or no, your TomTom GO PREMIUM assumes a yes.
To respond yes, say "Yes" or select Yes. Your device plans a route to your destination.
To respond no, say "No", select No or tap the screen to return to the map.
Switching destination prediction on or off
You can turn destination prediction on or off at any time. See Route planning and Voice Control (if
your device has voice control) for information on how to switch this feature on or off.
Planning a route to an address
STEP BY STEP SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to an address, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Drive To.
3. Select Address.
You can change the country or state setting by selecting the flag before you select a city.
4. Enter the town or city name, or the postcode.
Towns with similar names are shown in the list while you type.
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When the correct city or town appears in the list, select the name.
5. Enter the street name.
Streets with similar names are shown in the list while you type.
When the correct street name appears in the list, select the name.
6. Enter the house number.
Tip: If the house number does not exist then it appears red. The nearest house number is
then shown in the Drive to button.
7. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
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Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a POI
STEP BY STEP SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to a POI type or a specific POI using search, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Drive To.
3. Select Point of Interest.
You can change the country or state setting by selecting the flag before you select a city.
4. Choose where to search. You can select from one of the following options:
- Near me.
- In town or city.
- Along route if you have planned a route.
- Near destination if you have planned a route.
- Near point on map if you have selected a point on the map.
- Near departure point if you have planned a route or a track.
5. Enter the name of the place you want to plan a route to.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction.
Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria".
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As you type, suggestions based on what you have entered are shown.
6. Select a POI type or an individual POI. If you selected a POI type, select a POI.
The location is shown on the map.
7. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.
You see more information about the POI such as the phone number, full address and email.
8. To plan a route to this destination, select Drive/Ride depending on which device you are
using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a city centre
STEP BY STEP SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
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To plan a route to a city centre, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Drive To.
3. Select Address.
You can change the country or state setting by selecting the flag before you select a city.
4. Enter the town or city name.
Towns with similar names are shown in the list while you type.
When the correct city or town appears in the list, select the name.
5. Select the city centre POI.
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6. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a POI using online search
STEP BY STEP SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
Note: Searching online is only available on connected devices. To search online on your
TomTom GO PREMIUM, you must be connected to TomTom services.
If you did a POI search but could not find the POI you were looking for, you can search TomTom
Places online. To find POIs by searching online, do the following:
1. Search for a POI using Drive to in the Main Menu.
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The search results are shown in a list.
2. Scroll to the bottom of the list and select Search Places Online.
3. Use the keyboard to enter the name of the POI you want to find, then press the Search button
on the keyboard.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction.
Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria".
Note: When searching, you can search near your current location, in a town or city, or near
your destination. If you want to change how the search is done, select the button to the right
of the search box.
The search results are shown in a column.
Tip: To see more results, hide the keyboard or scroll down the results list.
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Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
4. Select an individual POI from the list.
The location is shown on the map.
5. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.
You see more information about the POI such as the phone number, full address and email.
6. To plan a route to this destination, select Drive/Ride depending on which device you are
using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using the map
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route using the map, do the following:
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1. Move the map and zoom in until you can see the destination that you want to navigate to.
Tip: You can also select a map symbol to open the pop-up menu, then select the Drive/Ride
button to plan a route to that location.
2. When you have found your destination on the map, select it by pressing and holding the
screen for about one second.
A pop-up menu shows the nearest address.
3. To plan a route to this destination, select Drive/Ride depending on which device you are
using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
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Tip: You can use the location you selected in other ways, such as adding it to My Places, by
selecting the pop-up menu button.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using My Places
To navigate to one of My Places from your current location, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select My Places.
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A list of all your Places opens.
3. Select the Place you want to navigate to, for example Home.
Your chosen Place is shown on the map with a pop-up menu.
4. To plan a route to this destination, select Drive/Ride depending on which device you are
using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
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Planning a route using coordinates using step by step search
STEP BY STEP SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route using a pair of coordinates, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Drive To.
3. Select Latitude Longitude.
Tip: The example coordinates shown on the screen are your current latitude and longitude.
4. Type in your pair of coordinates. You can enter any of these coordinate types:
Decimal values, for example:
N 51.51000 W 0.13454
51.51000 -0.13454
Tip: For decimal values you don't have to use a letter to indicate the latitude and longi-
tude. For locations west of the 0 meridian and locations south of the equator, use a minus
sign (-) before the coordinate.
Degrees, minutes and seconds, for example:
N 51°302313 W 0°082343
GPS standard coordinates, for example:
N 51 30.525 W 0 08.569
Note: The bar below the coordinates goes red if you enter coordinates that are not recog-
nised by your TomTom GO PREMIUM.
5. As you type in the coordinates, suggestions are shown based on what you have entered. You
can continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
6. Select a suggestion for your destination.
The location is shown on the map.
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7. To plan a route to this destination, select Drive/Ride depending on which device you are
using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route in advance
You can plan a route in advance before you drive it. You can save the route as part of your My
Routes list.
To plan a route in advance, do the following:
1. Search for the location you want to use as a starting point.
2. Select Show on Map.
3. Select the pop-up menu button.
A pop-up menu shows a list of options.
4. Select Use as Starting Point.
5. Search for the location you want to use as your destination.
6. Select Show on Map.
7. Select Drive/Ride in the pop-up menu.
Your route is planned using your chosen starting point and destination. The estimated journey
time is shown at the top of the route bar.
Tip: Stops, POIs and Places can all be selected as starting points using their pop-up menus.
Tip: You can save the route in My Routes.
8. To drive to the starting point, select Drive/Ride at the top of the screen.
The starting point of the route is converted to your first stop and then the route is planned.
Guidance to your destination begins from your current location. As soon as you start driving,
the guidance view is shown automatically.
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Changing the starting point to be your current location
1. Select the starting point of the route in the map view.
2. Select the pop-up menu button.
A pop-up menu shows a list of options.
3. Select Remove Starting Point.
Your route is replanned with your current location as the starting point. The original starting
point is removed from your route.
Changing the starting point into a stop
1. Select the starting point on the route in the map view.
2. Select the pop-up menu button.
A pop-up menu shows a list of options.
3. Select Change to a Stop.
Your route is replanned with the starting point changed into a stop.
Finding a car park
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To find a car park, do the following:
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1. Select the Main Menu button to open the Main Menu.
2. Select Parking.
The map opens showing the locations of car parks.
If a route is planned, the map shows car parks near your destination. If a route isn't planned,
the map shows car parks near your current location.
You can change the screen to show a list of car parks by pressing this button:
You can select a car park from the list to locate it on the map.
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Tip: You can scroll down the list of results using the scroll bar on the right side of the screen.
If you want to change how the search is done, select the button to the right of the search box.
You can then change where the search is carried out, for example, to search near you or the
whole map.
3. Select a car park from the map or the list.
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A pop-up menu opens on the map showing the name of the car park.
4. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: You can add a car park as a stop on your route by using the pop-up menu.
Finding a petrol station
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To find a petrol station, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Petrol Station.
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The map opens showing the locations of petrol stations.
If a route is planned, the map shows petrol stations along your route. If a route isn't planned,
the map shows petrol stations near your current location.
You can change the screen to show a list of petrol stations by pressing this button:
You can select a petrol station from the list to locate it on the map.
Tip: You can scroll down the list of results using the scroll bar on the right side of the screen.
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If you want to change how the search is done, select the button to the right of the search box.
You can then change where the search is carried out, for example, to search near you or the
whole map.
3. Select a petrol station from the map or the list.
A pop-up menu opens on the map showing the name of the petrol station.
4. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: You can add a petrol station as a stop on your route by using the pop-up menu. A petrol
station that is a stop on your route has a blue icon.
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Looking at trip statistics
Your TomTom GO PREMIUM can show you how far you've been driving, how long you've been
driving, time saved due to traffic avoidance and also your speed.
To see trip statistics, select Trip Statistics in the Main Menu.
Select one of the three tabs to see statistics for today's driving, for your current trip and for
all-time.
Tip: All-Time are the statistics that have been collected since the device was purchased and
first switched on.
Tip: A dot is included in large distances, for example, 20047,64 kilometres is shown as 20.047,6
km.
Statistics for your current trip
To see statistics for the trip you are driving now, select the Since --/--/-- tab.
Tip: Traffic avoided tells you how much time you've saved by accepting faster routes when
they are offered.
To start a new trip, select the Clear trip button, just like resetting an odometer in a car.
After stopping your car, if you don't press the Clear trip button, the statistics just carry on
incrementing when you start moving again. This means you get accurate statistics for trips that
span several days or several trips within a day.
Important: If you do a factory reset, the all-time tab is reset back to zero values!
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The Current Route menu
When you have planned a route or track, select the Current Route or Current Track button in the
Main Menu to open the Current Route or Current Track Menu.
The following buttons are available in the menu:
Clear Route / Clear
Track
Select this button to clear the currently planned route or track.
The Current Route Menu closes and you return to the map view.
Skip Next Stop
Select this button to skip the next stop on your route.
Find Alternative
You see this button when you have planned a route. Select this button to
show up to three alternative routes on the map view.
Avoid Blocked
Road
Select this button to avoid an unexpected obstacle that is blocking the
road on your route.
Avoid Part of
Route
Select this button to avoid part of a route.
Changing your route
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Avoid Toll Roads
and More
Select this button to avoid some types of route features that are on your
currently planned route. These include ferries, toll roads and unpaved
roads.
You can also avoid route features using the route bar.
Show Instructions
Select this button to see a list of turn-by-turn text instructions for your
planned route.
The instructions include the following:
Your current location.
Street names.
Up to two road numbers shown in road shields whenever available.
An instruction arrow.
An instruction description.
The distance between two consecutive instructions.
Exit number.
The full addresses of stops on your route.
Tip: Select an instruction to see a preview of that section of the route
in the map view.
You can also select the instruction panel in the guidance view to see
turn-by-turn text instructions.
Add Stop to Route
Select this button to add a stop to your currently planned route. You can
also add a stop to your route directly from the map.
Add to My Routes
If you plan a new route that has not already been saved, you see this
button. Select this button to save this route as part of your My Routes
list.
Save Changes to
Route
If you make a change to a My Route, you see this button. Select this
button to save the changes.
Change Route
Type
Select this button to change the type of route used to plan your route.
Your route will be recalculated using the new route type.
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Reorder Stops
Select this button to see the lists of stops for your current route. You can
then change the order of the stops on your route.
Drive to Route or
Track
Select Drive to Route to plan a route from your current location to the
starting point of a My Route. The starting point is converted to a stop.
Drive to Track plans a route to the nearest point of the track from your
current position.
Drive to Starting
Point
On the Current Track menu, select this button to plan a route to the
starting point of the track. The starting point is converted to a stop. For
more information, see Navigating using a track.
Share Track
On the Current Track menu, select this button to export the current track
as a GPX file and save it on a memory card for sharing with other users.
Play Route or Track
Preview
Select this button to watch a preview of your planned route or track.
Stop Route or
Track Preview
Select this button to stop the preview of your planned route or track.
Finding an alternative route
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To find an alternative route, do the following:
1. Plan a route as usual.
2. On the map view, select the route itself.
3. Select the pop-up menu button to open the menu.
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4. Select Alternative Route and then select Find alternative.
Up to three alternative routes are shown on the map view. Each alternative route shows the
difference in travel time in a balloon. You can also select the km/mi button to show the differ-
ence as a distance.
Tip: Information from the TomTom Traffic is used when calculating alternative routes. Any
route that is 50% longer in time than the original route is not shown.
5. Select your chosen route by tapping on the time balloon.
Guidance to your destination begins. As soon as you start driving, the guidance view is shown
automatically.
Note: There are two other ways of finding alternative routes:
1. Select Current Route in the Main Menu, followed by Find Alternative.
2. If your device has voice control, say "Find alternative".
Types of route
Select Change Route Type to change the type of route planned to your current destination. Your
route is recalculated using the new route type.
You can select the following types of route:
Fastest route - the fastest route to your destination. Your route is constantly checked taking
into account the traffic conditions.
Shortest route - the shortest route to your destination. This may take much longer than the
fastest route.
Most eco-friendly route - the most fuel-efficient route.
Avoid motorways - this type of route avoids all motorways.
Winding route - the route with the most turns.
Note: Winding routes are only available for TomTom Rider navigation devices.
You can set the default route type in the Settings Menu.
Avoiding features on a route
You can choose to avoid some features that are on your currently planned route. You can avoid
the following route features:
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Toll Roads
Ferries and car shuttle trains
Carpool Lanes
Unpaved Roads
Note: Carpool lanes are sometimes known as High Occupancy Vehicle Lanes (HOV lanes) and
are not present in every country. To travel on these lanes, you may need to have more than one
person in the car, for example, or the car may need to use environmentally-friendly fuel.
If you choose to avoid a route feature, a new route is planned.
In Route Planning in the Settings Menu, you can set how each route feature is handled when a
new route is planned.
To avoid a feature on your route, do the following.
1. Select the Main Menu button to open the Main Menu.
2. Select Current Route.
3. Select Avoid toll roads and More.
A screen opens showing a list of the features you can avoid. The features found on your route
are highlighted.
4. Select the feature that you want to avoid.
5. Select OK.
A new route is found that avoids the feature. The new route is shown on the map view.
Note: It may not be possible to find an alternative route around the route feature if none
exists.
Guidance to your destination resumes. As soon as you start driving, the guidance view is
shown automatically.
Avoiding an incident or route feature using the route bar
You can avoid an incident or route feature that is on your route.
Note: It may not be possible to find an alternative route around the incident or route feature if
none exists.
1. In the route bar, select the symbol for the route feature you want to avoid.
2. The route feature is shown on the map together with the pop-up menu.
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3. Select Avoid in the pop-up menu.
A new route is found that avoids the route feature.
Adding a stop to your route from the current route menu
1. In the Main Menu, select Current Route.
2. Select Add Stop to Route.
The map view is shown.
3. To select a stop, do one of the following steps:
Zoom in on the map, then press and hold to select a location. In the pop-up menu, select
Add.
Select Search and search for a location. When you have found a location, select Add.
Your route is recalculated to include your stop.
Adding a stop to your route using the map
1. Press the switch view button to show the map.
Your complete route is shown on the map.
2. Zoom in on the map, then press and hold to select a location.
3. Select the pop-up menu button.
4. Select Use in Route.
5. Select Add to Current Route.
Your route is recalculated to include your stop.
Deleting a stop from your route
1. In the route bar, press the stop you want to delete.
The map zooms in to the stop and shows a pop-up menu.
Tip: If you select the wrong stop press the back button to return to the map.
2. Select Delete This Stop.
The stop is deleted and your route is recalculated.
Skipping the next stop on your route
1. In the Main Menu, select Current Route.
2. Select Skip Next Stop.
The map view is shown. The next stop on your route is deleted and your route is recalculated.
Avoiding a blocked road
If there is a blocked road on your route you can change your route to avoid it.
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1. In the guidance view, select the current location symbol or the speed panel.
Tip: The speed panel is only shown when you have started driving on your route.
2. Select Avoid Blocked Road.
A new route is found that avoids the blocked road. You may get shown up to two alternatives
depending on the road network between you and your destination.
The new route is shown on the map view with the difference in travel time in a balloon.
Note: It may not be possible to find an alternative route around the blocked road if none
exists.
3. Select the new route by selecting the time balloon.
Guidance to your destination resumes avoiding the blocked road. As soon as you start driving,
the guidance view is shown automatically.
Avoiding part of a route
If part of a road is blocked or you wish to avoid part of a route, you can select a specific section of
a route to avoid.
1. Select the Main Menu button to open the Main Menu.
2. Select Current Route.
3. Select Avoid Part of Route.
A screen opens showing a list of the sections that comprise your current route.
4. Select the section of the route that you want to avoid.
A preview shows you the section you have chosen on the map.
5. Select Avoid.
A new route is found that avoids your chosen route section. The new route is shown on the
map view.
Note: It may not be possible to find an alternative route around the route section if none
exists.
Guidance to your destination resumes avoiding your chosen route section. As soon as you
start driving, the guidance view is shown automatically.
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Reordering stops on a route
1. In the Main Menu, select Current Route.
2. Select Reorder Stops.
The map view is shown with the route cleared. The starting point, destination and all the stops
are shown.
3. Select the stops one by one in the order you wish to drive them.
The symbols change to a flag as you select each stop. The last stop you select becomes your
destination.
Your route is recalculated with the stops in the changed order.
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About My Routes
My Routes provides an easy way to save and retrieve routes and tracks.
You may want to use My Routes in one or more of the following situations:
While working - Your job involves driving several routes with multiple stops on a daily basis.
Your routes can change and you need to be flexible and be able to change the order of your
stops or change the planned route.
While on holiday - You are going on holiday and want to plan and save a route. Your route
includes scenic roads, stops at various hotels, and other places like tourist attractions.
While touring - You want to follow a tour you have downloaded from the Internet, or drive a
route another user has shared with you.
While commuting to work - You want to add one or two regular stops between home and
work. Your route back home in the evening is the reverse of your route to work in the morn-
ing.
Routes can be created and saved on your TomTom GO PREMIUM or in TomTom MyDrive. You
can also edit routes using TomTom MyDrive.
About routes and tracks
The term "route" includes two types of route from one place to another:
Routes have a starting point and a destination, and perhaps some stops. Your device
calculates your preferred type of route between all these points, for example, the fastest or
most economical, and uses Traffic. You can edit a route by, for example, adding stops or
moving the starting point. Routes can be imported but cannot be exported from your device.
Tracks also have a starting point and a destination, but have no stops. Your route follows the
track as closely as possible, ignoring your preferred type of route and traffic conditions, and
any traffic on the route. You can edit tracks using TomTom MyDrive. Tracks can be imported
and exported from your device.
Tip: Tracks have a dotted arrow!
Important: Routes and tracks cannot be stored on the same memory card as maps because
different memory card formatting is used.
My Routes
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Last Mile Navigation
Note: To use this feature, you need an internet connection and a valid TomTom MyDrive
account.
To plan a route to a destination that is not reachable by car, do the following:
1. Plan your route using TomTom MyDrive on your computer or smartphone to your destination.
2. Send your destination to your TomTom GO PREMIUM.
The route you created earlier is synced to your TomTom MyDrive account using the Cloud.
3. Start driving to your destination using your device.
4. Park and switch off your device.
The TomTom MyDrive app marks the spot where you have parked your car as a POI.
Important: If you are nearer than 250 m or more than 2 km away from your final destination,
a walking route isn't automatically generated.
If you know in advance that your car is parked nearer than 250 m or more than 2 km away
from your final destination, you can manually save your car position as a POI or favourite.
Select the map or location symbol and then select Save as a parking location.
5. Start the TomTom MyDrive app on your smart phone.
You are asked It seems you have parked your car. Would you like to continue your route on
foot?
6. Select Yes.
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The TomTom MyDrive app guides you to your destination using a walking route.
Note: A walking route is available to get you to your final destination if you are within 2 km of
the final destination. If you are nearer than 250 m or more than 2 km away from your final
destination, a walking route isn't automatically generated.
Find My Car
Note: To use this feature, you need an internet connection and a valid TomTom MyDrive
account.
After using Last Mile Navigation, you can use Find My Car when you are ready to return home.
To plan a route back to your car, do the following:
1. Start the TomTom MyDrive app on your smart phone.
You get a message saying Find My Car possible.
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2. Select Walk here.
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The TomTom MyDrive app guides you back to your car using a walking route.
3. When you reach your car, switch on your TomTom GO PREMIUM to navigate home using a
driving route.
Tip: Alternatively you can plan a route to the My Car POI that you manually saved in MyPlaces.
Note: A walking route is available to get you to your final destination if you are within 2 km of
the final destination. If you are nearer than 250 m or more than 2 km away from your final
destination, a walking route isn't automatically generated.
Recorded Routes
Note: To use this feature, you need an internet connection and a valid TomTom MyDrive
account.
Have you ever regretted not planning or recording a route after driving for a day through beautiful
scenic areas and landscapes? Recorded Routes records your 10 most recent trips in the
background, allowing you to revisit and then save them to My Routes on your device. Once saved,
your route is automatically synced via Wi-Fi to your TomTom MyDrive account from where you
can share it with the rest of the world.
To save a recorded route, do the following:
1. In the Main Menu, select My Routes.
2. Select Routes.
3. Select Route history.
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Important: Route recording is NOT switched on by default so the first time you use this
feature, select Enable to switch route recording on and then Yes to give consent to store
information about locations and routes on your device.
4. Select your chosen route.
The route appears with the pop-up menu open.
5. Select Save in the pop-up menu.
6. Enter a name for the route, then select Done.
7. If you already logged in to TomTom MyDrive, your route is synced to your account and you
are also prompted to add a photo and description of the trip before publishing it to the
TomTom MyDrive community.
Switching off route recording
To switch off route recording, do the following:
1. In the Main Menu, select Settings.
2. Select System.
3. Switch Automatic route recording to OFF.
About GPX and ITN files
GPX files (GPS exchange format)
GPX files contain a very detailed recording of where you have been on your track, including any
off-road locations. GPX files become tracks after import.
Using GPX files
There are several things you can do with your GPX file:
Use TomTom MyDrive to view your track file.
Export to a memory card or directly to your computer, then use your computer to view the file
using software such as the Google Earth mapping service.
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Note: While viewing your recording, you may notice that the recorded GPS locations do not
always correspond with the roads. This can happen for several reasons. Firstly, your device
tries to keep the files small and this can cause a slight loss of data precision. Secondly, your
device records the actual data from the GPS chip for an accurate representation of where
you’ve been, rather than what you see on your screen. Thirdly, the software with which you
view the recording may have the maps misaligned.
Share the file with others by exporting it.
Note: Tracks can be imported and exported.
ITN files (TomTom's own Itinerary file format)
An ITN file contains less detail than a GPX file. An ITN file can contain a maximum of 255 locations
which is enough to recreate a route accurately. ITN files become routes after import.
Using ITN files
There are several things you can do with your ITN file:
You can import an ITN file onto your TomTom GO PREMIUM so you can travel that same
route again and get navigation instructions.
Use TomTom MyDrive to view your route.
Saving a route
1. Plan a route using the steps described in Planning a route.
Tip: If you cannot see your planned route on the map view, select the back button to show
your route.
2. Select the route.
3. Select the pop-up menu button to open the menu.
4. Select Manage Route, then Add to My Routes.
The name of the route is shown in the edit screen.
5. Edit the name of the route so that you can easily recognise it.
6. Save your route in the My Routes list.
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Tip: You can also save a route using the Add to My Routes button in the Current Route
menu.
Navigating using a saved route
To navigate using a previously saved route, do the following:
1. In the Main Menu, select My Routes.
2. Select a route from your list.
The route is shown on the map view.
3. To navigate to the start of the saved route, select Drive/Ride depending on which device you
are using.
The starting point of the saved route is converted to your first stop and then the route is
planned. Guidance to your destination begins from your current location. As soon as you start
driving, the guidance view is shown automatically.
Tip: There are two other ways to navigate using a saved route:
Select the starting point of the route. When the pop-up menu opens, select Change to a
Stop.
Alternatively, select Drive to Route or Ride to Route in the Current Route menu.
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Navigating to a stop on a saved route
You can navigate from your current location to a stop on your saved route instead of to the start of
the saved route. The stop is changed to the start of your route. Your new starting point might be
one closer to your current location, or you might just want to make your route shorter.
Note: The route from the original starting point up to the new starting point is removed from
the route.
Note: Your original route in My Routes is not changed. If you want to see the whole route,
select the route again in My Routes.
1. In the Main Menu, select My Routes.
2. Select a route from your list.
The route is shown on the map view.
3. Select the stop that you want to use as your starting point, then select the pop-up menu
button to open the menu.
4. Select Start Route From Here.
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Your route is calculated from the new starting point.
5. Select Drive/Ride.
The starting point of your route is converted to your first stop and then the route is planned
from your current location. Guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: There are two other ways to navigate using a saved route:
Select the starting point of the route. When the pop-up menu opens, select Change to a
Stop.
Alternatively, select Drive to Route or Ride to Route in the Current Route menu.
Adding a stop to a saved route using the map
Note: You can also press and hold a location on the map and select Add to Current Route from
the pop-up menu.
1. Press the switch view button to show the map.
Your complete route is shown on the map.
2. Select the route.
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3. Select the pop-menu button to open the menu.
4. Select Manage Stops.
5. Select Add Stop to Route.
6. Select your new stop on the map.
Tip: If you know the name of your new stop, you can use Search to select your stop instead
of using the map.
7. Select the Add Stop button to add this location as a stop.
Your route is recalculated to include your stop.
Tip: To update the saved route in your My Routes list with the changes, select the route om
the map then select Save Changes to Route in the pop-up menu.
Recording a track
You can record a track while you drive, with or without a route planned. After recording, you can
then export your track so that you can share it with others. Alternatively, you view it using
TomTom MyDrive if you’re logged in to TomTom MyDrive on your device.
To record a track, do the following:
1. In the Main Menu, select Start Recording.
A red dot appears in the lower right-hand corner of the screen and initially flashes 3 times to
show that you are now recording. The dot remains on the screen until you stop recording.
2. To stop recording, select Stop Recording in the Main Menu.
3. Enter a name for your track or you can leave it at the suggested date-time combination.
4. Select Add or Finished, depending on the device you are using.
5. Your track is saved in My Routes.
Note: You can export tracks as GPX files and save them on a memory card for sharing with
others.
Navigating using a track
You can import tracks on to your TomTom GO PREMIUM using TomTom MyDrive. To navigate
using an imported track, do the following:
1. In the Main Menu, select My Routes.
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2. Select a track from your list.
The track route is shown on the map view.
3. Select the track, then select the pop-up menu.
4. Select Drive to Starting Point.
The starting point of the track is converted to your first stop and then the route is planned.
Guidance to your destination begins from your current location. As soon as you start driving,
the guidance view is shown automatically.
Note: You see two different colours on the map for your route and track. You see one colour
for the route from your current location to the starting point, and another second colour for
the track.
Tip: There are two other ways to navigate using a saved route:
Select the starting point of the route. When the pop-up menu opens, select Drive to Starting
Point.
Alternatively, select Drive to Starting Point or Ride to Route in the Current Track menu.
If you select Drive, instead of Drive to Starting Point, your device calculates a route from your
current position to the nearest point of the track. Use this option if you are close to the track
and want to continue or start at the nearest point.
Deleting a route or a track from My Routes
1. In the Main Menu, select My Routes.
2. Select Edit List.
3. Select the routes you want to delete.
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4. Select Delete.
Exporting tracks to a memory card
You can export tracks as GPX files and save them on a memory card for sharing with other users.
Important: Routes and tracks cannot be stored on the same memory card as maps because
different memory card formatting is used.
Note: Currently, you can export only tracks from your TomTom GO PREMIUM.
To export one or more tracks, do the following:
1. In the Main Menu, select My Routes.
2. Select Share Tracks.
Tip: Alternatively, when in map view, select a track and select Share Track from the pop-up
menu.
3. Select one or more tracks from your list for export.
Tip: To select or deselect all routes for export, select the pop-up menu button.
4. Select Share then select Export to Memory Card.
You see the message Saving.
Tip: If there is not enough space on your memory card or your card is not formatted correct-
ly, you get on-screen help to fix the problem.
5. When you see a message that your tracks have been exported successfully, remove your
memory card to share your tracks with other users.
Note: Each exported route is saved as a GPX file in the TomTom Routes folder on your
memory card.
Importing routes and tracks from a memory card
You can import two types of files from a memory card:
GPX files - these become tracks after import.
ITN files - these become routes after import.
ITN files are TomTom itinerary files. Other users can record itinerary files and share them with
you, or you can download both ITN and GPX files from TomTom MyDrive.
To import one or more routes and tracks from a memory card, do the following:
1. Insert a memory card into the card slot on your TomTom GO PREMIUM.
If routes are found on your memory card, a message confirms this.
2. Select Import Routes.
3. Select one or more routes from the list on your memory card for import.
4. Select Import.
You see the message Importing tracks. Your routes are imported onto your device.
5. When you see a message that your routes have been imported successfully, remove your
memory card.
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6. To view your imported routes and tracks, select My Routes in the Main Menu.
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About voice control
Note: Voice control is not supported on all devices or in all languages. If your device has voice
control capability, you will see a Voice Control button in the main menu:
Instead of selecting items on the screen to control your TomTom GO PREMIUM, you can use your
voice to control your TomTom GO PREMIUM.
You can use voice control to control many of the navigation features on your TomTom GO
PREMIUM, or to change settings. For example, you can change the screen to day colours, avoid a
blocked road or decrease the volume just by using your voice.
Voice control is active in the map view, the guidance view, and the voice control screen.
Important: Voice control requires a voice that speaks street names. When there is no voice that
speaks street names installed and selected on your TomTom GO PREMIUM, this feature is not
available.
To select a voice that reads aloud street names, select Voices in the Settings menu, then select
Choose a voice and select a Computer voice that reads aloud street names.
Starting voice control
In map view or guidance view, say the wake-up phrase to start voice control. The default wake-up
phrase is "Hello TomTom", but you can make your own wake-up phrase.
Tip: Voice control and the wake-up phrase are ON by default. You can switch the wake-up
phrase on or off in the Settings menu.
Alternatively, you can select Voice Control in the Main Menu:
When voice control is ready to use, you see the voice control screen and your TomTom GO
PREMIUM says "I'm listening". Speak when you hear the beep.
Note: If the volume control is set to 20% or lower, the volume automatically changes to 50%
when you start voice control.
Voice control (Speak&Go)
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Making your own wake-up phrase
You can make your own wake-up phrase to start Voice Control. You can choose any words you
like to make your wake-up phrase fun or easy to say.
To make your own wake-up phrase, do the following:
1. Select Voice Control in the Settings menu.
2. Select Change the wake-up phrase.
3. Enter your wake-up phrase using the keyboard.
Your phrase should have at least three syllables. Don't use a phrase that you often say or hear.
The indicator shows how good your phrase is:
Red means your phrase won't work.
Orange means your phrase might work.
Green means your phrase is good.
4. Select Hear it to listen to your wake-up phrase.
5. Select Done then Yes to save your wake-up phrase.
Your new wake-up phrase is ready to use. Start Voice Control and try it.
The voice control screen
1. Examples of what you can say.
Tip: Say "All commands" to see a list of commands you can say. Alternatively, select Help in
the Main menu, then select Voice control and then select Which commands can I say?.
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2. The status of voice control on your TomTom GO PREMIUM. You can speak when your
TomTom GO PREMIUM says "I'm listening" and you see the microphone symbol in the left
corner.
The status message tells you if voice control cannot understand what you said, and gives you
instructions about using voice control. At the same time, voice control reads aloud the mes-
sage.
3. The microphone symbol shows you when you can speak:
This symbol shows you that voice control is ready to listen. Speak when you hear
the beep.
This symbol shows you that voice control is busy.
4. The microphone monitor. While you are speaking the microphone monitor shows how well
voice control can hear your voice:
A light blue bar means voice control can hear your voice.
A red bar means your voice is too loud for voice control to recognise individual words.
A dark blue bar means your voice is too quiet for voice control to recognise individual
words.
Some tips for using voice control
You can help your TomTom GO PREMIUM understand what you are saying by following these
tips:
Mount your TomTom GO PREMIUM about an arm's length in front of you, away from speakers
or air vents.
Reduce background noise such as voices or the radio. If there is excessive road noise, you
may need to speak in the direction of the microphone.
Speak fluently and naturally as though speaking to a friend.
When saying an address, try not to pause between parts of the address or add extra words.
Say "number one" or "number two" and not "one " or "two" when selecting an item from a list
such as a house number.
Try not to correct mistakes, for example "Number four, oh I mean number five".
Important: Voice control on your TomTom GO PREMIUM is specifically for native speakers of the
selected language who have a neutral accent. If you have a strong local or foreign accent, voice
control may not understand everything that you say.
What you can use voice control for
To view the complete list of available commands, select Help in the Main Menu, then Voice
control and then Which commands can I say?.
When voice control is on, you can also say "All commands" to view the list of available commands.
Here are some examples of the commands you can say when voice control is active:
Global commands
"Help", "Back", and "Cancel"
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Navigation and route
"Activate phone"
"Go home" and "Travel via home"
"Go to a car park" and "Go to a petrol station"
"Go via a car park" and "Go via a petrol station"
"Display My Places" and "Recent destinations"
"Travel via a recent destination", and "Travel via a saved place"
"Report speed camera"
"When will I get there?"
"Mark the current location"
"Add current location to My Places"
"Clear route"
"What's the next instruction?"
Device settings
"Volume 70%", "Volume up", and "Volume down"
"Mute", and "Sound on"
"Instructions on", and "Instructions off"
"Day colours", and "Night colours"
"2D view", and "3D view"
"Zoom in", and "Zoom out"
Saying commands in different ways
Your TomTom GO PREMIUM recognises many more words than just the ones you see in the list
of commands, so try some of your own words. You can say other words that have the same
meaning, for example you can say the following words:
"OK", "Correct" or "Right" instead of "Yes" when you want to confirm what you said.
"Navigate to", "Look for" or "Nearest" instead of "Drive to" when you want to drive to a petrol
station.
"Cancel" or "Delete" instead of "Clear" when you want to clear your current route.
Entering an address using voice control
Note: If spoken address entry is not supported in your current country, voice control is stopped
and the address entry screen is shown. You can enter the address in the normal way using the
keyboard.
The following example shows how to use voice control to plan a journey to an address or a
location:
1. In map view or guidance view, say the wake-up phrase to start voice control.
The voice control screen is shown and your TomTom GO PREMIUM says "I'm listening". When
voice control is ready to listen, you see a microphone icon in the bottom left corner and you
hear a beep.
2. Say "Go to an address" or "Go to a saved location".
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Tip: Say "All commands" to see a list of commands you can say. Alternatively, select Help in
the Main menu, then select Voice control and then select Which commands can I say?.
For some commands, your TomTom GO PREMIUM repeats what you say and asks for confir-
mation.
3. If the command is correct, say "Yes."
If the command is incorrect, say "No" and repeat the command after you hear "I'm listening".
4. Say the address or location.
You can also say the name of a place or a city centre. Your TomTom GO PREMIUM repeats
what you say and asks for confirmation.
Important: Say "number one" or "number two" and not "one " or "two" when selecting an item
from a list such as a house number.
5. If the address or location is correct, say "Yes."
If the address or location is incorrect, say "No" and repeat the address after you hear "I'm
listening".
Tip: If you want to change the house number or street you can say "Change house number"
or "Change street".
Your TomTom GO PREMIUM plans a route from your current location to your destination.
Tip: To stop voice control, say "Cancel". To go back one step, say "Back".
Tip: Your TomTom GO PREMIUM recognises places and street names when they are spoken in
the local language using local pronunciation. You cannot enter postcodes using voice control.
Going to home using voice control
The following example shows how to use voice control to plan a journey to your home location:
1. In map view or guidance view, say the wake-up phrase to start voice control.
The voice control screen is shown and your TomTom GO PREMIUM says "I'm listening". When
voice control is ready to listen, you see a microphone icon in the bottom left corner and you
hear a beep.
2. Say the command "Drive home".
Tip: Say "All commands" to see a list of commands you can say. Alternatively, select Help in
the Main menu, then select Voice control and then select Which commands can I say?.
For some commands, your TomTom GO PREMIUM repeats what you say and asks for confir-
mation.
3. If the command is correct, say "Yes."
If the command is incorrect, say "No" and repeat the command after you hear "I'm listening".
Your device plans a route from your current location to your home location.
Tip: To stop voice control, say "Cancel". To go back one step, say "Back".
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Going to a POI using voice control
The following example shows how to use voice control to plan a journey to a petrol station:
1. In map view or guidance view, say the wake-up phrase to start voice control.
The voice control screen is shown and your TomTom GO PREMIUM says "I'm listening". When
voice control is ready to listen, you see a microphone icon in the bottom left corner and you
hear a beep.
2. Say the command "Drive to a petrol station".
Tip: Say "All commands" to see a list of commands you can say. Alternatively, select Help in
the Main menu, then select Voice control and then select Which commands can I say?.
For some commands, voice control repeats what you say and asks for confirmation.
If a route is planned, a list of petrol stations along your route is shown. If a route isn't planned,
a list of petrol stations near your current location is shown.
3. Say the number of the petrol station you want to use, for example, "number three".
Voice control repeats what you say and asks for confirmation.
4. If the command is correct, say "Yes."
If the command is incorrect, say "No" and repeat the command after you hear "I'm listening".
Your TomTom GO PREMIUM plans a route from your current location to the petrol station.
Tip: To stop voice control, say "Cancel". To go back one step, say "Back".
Changing a setting using voice control
For example, to change the volume do the following:
1. In the map view, say the wake-up phrase to start voice control.
The voice control screen is shown and your TomTom GO PREMIUM says "I'm listening". When
voice control is ready to listen, you see a microphone icon in the bottom left corner and you
hear a beep.
2. Say the command "Volume 50%".
Tip: Say "All commands" to see a list of commands you can say. Alternatively, select Help in
the Main menu, then select Voice control and then select Which commands can I say?.
For some commands, your TomTom GO PREMIUM repeats what you say and asks for confir-
mation.
3. If the command is correct, say "Yes."
If the command is incorrect, say "No" and repeat the command after you hear "I'm listening".
The volume on your TomTom GO PREMIUM changes to 50%.
Tip: To stop voice control, say "Cancel". To go back one step, say "Back".
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Talking to Siri or Google Now
About Siri
Siri is the Apple personal assistant available on the iPhone.
About Google Now
Google Now has the ability to be a voice-activated personal assistant.
Talking to Siri or Google Now using your TomTom GO PREMIUM
1. Select the Phone button.
You see the message Speak to your phone after the tone.
2. Say a command to the personal assistant.
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About Map Share
You can report map changes using Map Share. These map changes are then shared with other
TomTom device users when they receive a map update.
There are two ways to report a map change:
Select a location on the map and create the change report immediately.
Mark a location and create the change report later.
Your map change reports are sent to TomTom in real time when your TomTom GO PREMIUM has
an internet connection.
All map changes are verified by TomTom. These verified changes are then available as part of the
next map update which you can get when your device is connected to the internet and you are
logged into your TomTom account.
Tip: If a road closure is reported using Map Share, the closure is verified and immediately
shown by TomTom Traffic.
Creating a map change report
Tip: You can mark your current location even when you are driving.
Important: Do not report map changes while you are driving.
To create a map change report, do the following:
1. Press and hold to select the location of the map change on the map view.
2. Select the pop-up menu button to open the menu.
3. Select Report Map Change from the pop-up menu.
4. Select the type of map change you want to apply.
Map Share
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Note: If you want to report a map change of a type not shown in the menu, use the Map
Share Reporter at tomtom.com.
5. Follow the instructions for your chosen type of map change.
6. Select Report.
Your map change report is sent to TomTom in real time.
Note: All map changes are verified by TomTom. These verified changes are then available as
part of the next map update.
Creating a map change report from a marked location
If you see a map inconsistency while you are driving, you can mark the location so you can report
the change later.
Tip: You can mark your current location even when you are driving.
Important: Do not report map changes while you are driving.
1. In the map view or the guidance view, select the current location symbol or the speed panel.
The Quick Menu opens.
2. Select Mark Location.
The marked location is stored in My Places with the date and time you saved the location.
3. In the Main Menu, select My Places.
4. Open the Marked locations folder and select the marked location.
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The marked location is shown on the map.
5. Select Report Map Change from the pop-up menu.
6. Select the type of map change you want to apply.
Note: If you want to report a map change of a type not shown in the menu, use the Map
Share Reporter at tomtom.com.
7. Follow the instructions for your chosen type of map change.
8. Select Report.
The marker for the marked location is removed from the map.
Your map change report is sent to TomTom.
Types of map change
Road Restriction
Select this option to block or unblock a road. You can block or unblock the road in one or both
directions by doing the following:
1. Press and hold to select the location of the map change on the map view.
2. Select the pop-up menu button to open the menu.
3. Select Report Map Error from the pop-up menu.
4. Select Road Restriction.
Select the road sign at either end of the road to change it from open to closed or vice versa.
5. Select Report.
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Street Name
Select this option to correct an incorrect street name.
1. Press and hold to select the location of the map change on the map view.
2. Select the pop-up menu button to open the menu.
3. Select Report Map Error from the pop-up menu.
4. Select Street Name.
5. Enter the correct street name.
6. Select Report.
Turn Restriction
Select this option to report incorrect road turn restrictions.
1. Press and hold to select the location of the map change on the map view.
2. Select the pop-up menu button to open the menu.
3. Select Report Map Error from the pop-up menu.
4. Select Turn Restriction.
5. If the incorrect junction is shown, select Select another junction.
6. Select the approach direction.
The map rotates so that the direction you are coming from is shown at the bottom of the
screen.
7. Select the traffic signs in turn to change the turn restrictions for each road at the junction.
8. Select Report.
Speed Limit
Select this option to correct the speed limit on the map.
1. Press and hold to select the location of the map change on the map view.
2. Select the pop-up menu button to open the menu.
3. Select Report Map Error from the pop-up menu.
4. Select Speed Limit.
5. Select the correct speed limit.
If the correct limit is not shown, scroll left or right through the available speed limits.
6. Select Report.
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About TomTom speed cameras
The TomTom Speed Cameras service warns you about the following camera locations:
Fixed speed camera locations.
Mobile speed camera locations.
Mobile speed camera hotspots.
Average speed camera locations.
Speed enforcement zones.
Red light camera locations.
Traffic restriction cameras.
The Speed Cameras service also warns you about the following hazards:
Accident blackspot locations.
To get TomTom services on your TomTom GO PREMIUM, you must be connected to the internet.
Important: The Speed Cameras service isn't available in all countries. For example, in France,
TomTom offers a Danger Zone service instead and in Switzerland, no speed camera services are
permitted at all. In Germany, you are responsible for switching the Speed Cameras service on or
off. The issue of the legality of using speed camera services in Germany and other EU countries is
not unique. You therefore use this service at your own risk. TomTom accepts no liability arising
from the use of this service.
Crossing into another area or country
When you drive into an area or country that does not permit speed camera warnings, your
TomTom GO PREMIUM switches the TomTom speed cameras service off. You will not receive
speed cameras warnings in those areas or countries.
Some areas or countries permit limited speed camera warnings, for example only warnings for
fixed cameras, or warnings for risk zones. Your TomTom GO PREMIUM automatically switches to
give limited warnings when you cross into those areas or countries.
Speed camera warnings
Warnings are given as you approach a speed camera. You are warned in several ways:
A symbol is shown in the route bar and on your route on the map.
Your distance to the speed camera is shown in the route bar.
The speed limit at the camera location is shown in the route bar.
You hear a warning sound as you get near the camera.
While you are approaching a camera or driving in an average speed check area, your speed is
monitored. If you drive more than 5 km/h or 3 mph over the speed limit the route bar turns
red. If you drive less than 5 km/h or 3 mph over the speed limit the route bar turns orange.
Speed Cameras
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Tip: In the map view or guidance view, you can select a speed camera symbol in the route bar
to see the type of camera, the maximum speed and also the length of an average speed check
area. In the map view, you can also select a speed camera that is shown on your route.
Symbol shown on
map
Symbol shown in
route bar
Description
Fixed speed camera - this type of camera
checks the speed of passing vehicles and is
fixed in one place.
Mobile speed camera - this type of camera
checks the speed of passing vehicles and can
be moved to different locations.
Mobile speed camera hotspots - this type of
warning shows places where mobile cameras
are often used.
Average speed cameras - these types of
cameras measure your average speed between
two points. You are warned at the start and end
of the average speed check area.
While you are driving in an average speed
check area, your average speed is shown,
instead of your current speed. The distance to
the end of the area is shown in the route bar.
Speed enforcement zones - these zones can
contain multiple speed cameras.
You are warned at the start and end of a speed
enforcement zone. While you are driving in a
speed enforcement zone, your current speed is
shown, and a visual warning is shown in the
route bar.
Red light camera - this type of camera checks
for vehicles breaking traffic rules at traffic lights.
There are two types of traffic light camera -
those which check if you drive through a red
light and those which check for driving through
a red light together with speeding.
Traffic restriction - this type of warning warns
you about restricted roads.
Accident blackspot - this type of warning is
given for a place where road traffic accidents
have historically been concentrated.
You are warned at the start and end of the
accident blackspot. While you are driving in an
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Symbol shown on
map
Symbol shown in
route bar
Description
accident blackspot, your current speed is shown
and a visual warning is shown in the route bar.
Changing the way you are warned
To change the way you are warned about speed cameras, select Sounds & Warnings in the
Settings menu.
You can then set how you want to be warned for the different types of cameras and hazards. You
can choose to be warned, warned only if you are speeding, or never warned.
To switch off all warnings, switch off Speed cameras & hazards.
Reporting a new speed camera
If you pass a new speed camera that you were not warned about, you can report it instantly. The
speed camera is saved on your device automatically and also sent to other users.
Note: To report a speed camera, you must be connected to TomTom services and logged in to
your TomTom account.
You can report a speed camera in the following ways:
Using the speed panel to report a speed camera
1. Select the speed camera symbol on the speed panel in the guidance view.
You see a message thanking you for reporting the camera.
Tip: If you make a mistake when reporting a camera, select Cancel in the message.
Using the quick menu to report a speed camera
1. Select the current location symbol or the speed panel in the guidance view.
2. Select Report Speed Camera from the pop-up menu.
You see a message thanking you for adding the camera.
Tip: If you make a mistake when reporting a camera, select Cancel in the message.
Using the Main Menu to report a speed camera
1. Select the Main Menu button to open the Main Menu.
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2. Select Report Speed Camera.
You see a message thanking you for adding the camera.
Tip: If you make a mistake when reporting a camera, select Cancel in the message.
Confirm or remove a mobile speed camera
You can confirm the presence of a mobile speed camera or remove a mobile speed camera if it is
no longer present.
Just after you pass a mobile speed camera, in the route bar you are asked if the camera was still
there.
Select Yes if the mobile speed camera is still there.
Select No if the mobile speed camera has been removed.
Your selection is sent to TomTom. We collect reports from many users to determine if the camera
warning should be kept or removed.
Updating locations for cameras and hazards
The locations of speed cameras can change frequently. New cameras can also appear without
warning and the locations for other hazards, such as accident blackspots, may also change.
When connected to TomTom services, your TomTom GO PREMIUM receives all camera updates
for fixed and mobile camera locations in real time. You do not need to do anything to receive
updates – they are sent to your TomTom GO PREMIUM automatically.
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About danger zones and risk zones
The TomTom Danger Zones service warns you about danger zones and risk zones on your route
when you are in France.
Since 3rd January 2012, it has been illegal to receive warnings about the position of fixed or
mobile speed cameras when you are driving in France. To be compliant with this change in French
law, speed camera locations are no longer reported but instead areas of danger are indicated as
danger zones and risk zones.
Important: Outside of France, you receive warnings about speed cameras. Inside France, you
receive warnings about danger zones and risk zones. When you cross the border, the type of
warning you receive changes.
A danger zone is a zone specified by French law. A risk zone is a temporary danger zone reported
by users. The Danger Zones service warns you about both danger zones and risk zones in the
same way.
Danger zones and risk zones may or may not contain one or more speed cameras or a range of
other driving hazards:
Specific locations are not available and a danger zone icon is shown instead as you approach
the zone.
The minimum length of the zone depends on the road type and is 300 m for roads in built-up
areas, 2000 m (2 km) for secondary roads and 4000 m (4 km) for motorways.
The location of one or more speed cameras, if any, can be at any point within the zone.
If two danger zones are close to each other, the warnings can be merged into a single longer
zone.
Information about the location of zones is continually updated by TomTom and other users and
frequently sent to your TomTom GO PREMIUM so that you always have the latest information.
You can also contribute by reporting new risk zone locations.
To get TomTom services on your TomTom GO PREMIUM, you must be connected to the internet.
Note: You cannot remove a danger zone or a risk zone.
Note: Some TomTom services might not be available in your current location.
Crossing into another area or country
When you drive into an area or country that does not permit speed camera warnings, your
TomTom GO PREMIUM switches the TomTom speed cameras service off. You will not receive
speed cameras warnings in those areas or countries.
Some areas or countries permit limited speed camera warnings, for example only warnings for
fixed cameras, or warnings for risk zones. Your TomTom GO PREMIUM automatically switches to
give limited warnings when you cross into those areas or countries.
Danger Zones
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Danger zone and risk zone warnings
Warnings are given 10 seconds before you reach a danger zone or risk zone. You are warned in
several ways:
A symbol is shown in the route bar and on your route on the map.
Your distance to the start of the zone is shown in the route bar.
The speed limit in the zone is shown in the route bar.
You hear a warning sound as you get near the start of the zone.
While you are approaching a zone or driving in a zone, your speed is monitored. If you drive
more than 5 km/h or 3 mph over the speed limit the route bar turns red. If you drive less than
5 km/h or 3 mph over the speed limit the route bar turns orange.
While you are driving in a zone your distance to the end of the zone is shown in the route bar.
Warning sounds are played for these types of zones:
Symbol shown on
map
Symbol shown in
route bar
Description
Danger zone - this type of warning is only given
in France.
You are warned at the start and end of the
danger zone.
Risk zone - this type of warning is only given in
France.
You are warned at the start and end of the risk
zone.
You can change the way you are warned about danger and risk zones.
Changing the way you are warned
To change the way you are warned about danger zones, select Sounds & Warnings in the Settings
menu.
You can then set how you want to be warned for the different types of zones. You can choose to
be warned, warned only if you are speeding, or never warned.
To switch off all warnings, switch off Danger zones & hazards.
Reporting a risk zone
If you pass a new temporary risk zone that you were not warned about, you can report it instantly.
Note: To report a risk zone, you must be connected to TomTom services and logged in to your
TomTom account.
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If a new temporary risk zone is reported directly before or after an existing risk or danger zone,
then the new zone is added to the existing zone. The risk zone is saved on your device automati-
cally and also sent to other users. A reported risk zone stays on your device for three hours.
If enough Danger Zones users report a new risk zone, that zone may become a danger zone and
be available for all subscribers.
You can report a risk zone in the following ways:
Using the speed panel to report a risk zone
1. Select the risk zone symbol on the speed panel in the guidance view.
You see a message thanking you for reporting the zone.
Tip: If you make a mistake when reporting a camera, select Cancel in the message.
Using the quick menu to report a risk zone
1. Select the current location symbol or the speed panel in the guidance view.
2. Select Report Risk Zone from the pop-up menu.
You see a message thanking you for adding the risk zone.
Tip: If you make a mistake when reporting a risk zone, select Cancel in the message.
Using the Main Menu to report a risk zone
1. Select the Main Menu button to open the Main Menu.
2. Select Report Risk Zone.
You see a message thanking you for adding the risk zone.
Tip: If you make a mistake when reporting a risk zone, select Cancel in the message.
Updating locations for danger zones and risk zones
The locations of danger zones and risk zones can change frequently. New zones can also appear
without warning.
Your TomTom GO PREMIUM receives all zone updates in real time. You do not need to do
anything to receive updates – they are sent to your TomTom GO PREMIUM automatically.
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About My Places
My Places provides an easy way to select a location without the need to search for the location
each time. You can use My Places to create a collection of useful or favourite addresses.
Tip: The terms "favourite" and "place" mean the same thing - favourites are places that you go to
often.
The following items are always in My Places:
Home - Your home location can be your home address or somewhere you often visit. This
feature provides an easy way to navigate there.
Work - Your work location can be your workplace address or somewhere you visit often. This
feature provides an easy way to navigate there.
Recent destinations - Select this button to select your destination from a list of locations you
have recently used as destinations. These also include your stops.
Marked locations - You can mark a location and temporarily add it to My Places.
You can add a location to My Places directly in My Places, by selecting a location from the map,
by searching for a location or by marking a location.
You can upload community POI lists using TomTom MyDrive and choose to show the POI
locations on the map.
Your home location, work location, marked locations and the locations that you have added
appear in a list in My Places and are shown with a marker on the map.
Setting your home or work location
You can set your home or work locations in the following ways:
Setting your home or work location using My Places
1. In the Main Menu, select My Places.
2. Select Add Home or Add Work.
Tip: To set your home location, you can also select Add Home from the main menu.
My Places
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3. To select a location for home or work, do one of the following:
Zoom in on the map at the location you want to select. Press and hold to select the loca-
tion, then select Set.
Select the Search button and search for a location. Select a location to set as home or
work, then select Set.
Setting your home or work location using the map
1. In the Map View, move the map and zoom in until you can see your home or work location.
2. Press and hold to select the location.
A pop-up menu shows the nearest address.
1. Open the pop-up menu and select Add to My Places.
2. In the name bar, enter the name "Home" or "Work".
Note: "Home" must have a capital letter H and "Work" must have a capital letter W.
3. Save the location.
Your home or work location is shown on the map.
Changing your home location
You can change your home location in the following ways.
Changing your home location using My Places
1. In the Main Menu, select My Places.
2. Select Home.
Your home location is shown on the map, with a pop-up menu.
3. Select Edit Location.
4. To select a new home location, do one of the following:
Zoom in on the map at the location you want to select. Press and hold to select the loca-
tion, then select the home location symbol.
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Select the Search button and search for a location. Select a location to set as home. Select
Set home location.
Changing your home location using the map
1. In the Map View, move the map and zoom in until you can see your new home location.
2. Select the location by pressing and holding the screen for about one second.
A pop-up menu shows the nearest address.
1. Open the pop-up menu and select Add to My Places.
2. In the name bar, enter the name "Home".
Note: "Home" must have a capital letter H.
3. Select Add.
Your home location is changed to the new location.
Adding a location from My Places
1. In the Main Menu, select My Places.
2. Select Add a new place.
3. To select a location, do one of the following:
Zoom in on the map at the location you want to select. Press and hold to select the loca-
tion, then select the add location symbol.
Search for a location. Select Show on Map, then select the add location symbol.
The name of the location appears in the edit screen.
4. Edit the name of the location so you can easily recognise it.
5. Select Done to save your location in the My Places list.
Add a location to My Places from the map
1. Move the map and zoom in until you can see the destination that you want to navigate to.
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2. Press and hold to select the location.
3. Select the pop-up menu button.
4. Select Add to My Places.
The name of the location is shown in the edit screen.
5. Edit the name of the location so you can easily recognise it.
6. Select Done to save your location in the My Places list.
The location you added is shown with a marker on the map.
Adding a location to My Places using search
1. Search for a location.
2. Select the location then select Show on map.
3. When the map view shows the location, select the pop-up menu button.
4. Select Add to My Places.
The name of the location appears in the edit screen.
5. Edit the name of the location so you can easily recognise it.
6. Select Done to save your location in the My Places list.
Adding a location to My Places by marking
To mark a location and temporarily add it to My Places, do the following:
1. Make sure that your current location is the location you want to mark.
2. Select the current location symbol or the speed panel in the guidance view to open the quick
menu.
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3. Select Mark Location.
4. Once marked, the location is saved in My Places in the Marked Locations list.
If you want to permanently save a marked location, add it My Places by doing the following:
1. In the Main Menu, select My Places.
2. Select Marked Locations and choose your location from the list.
The marked location is shown on the map.
3. Select Add to My Places from the pop-up menu.
The name of the location appears in the edit screen.
4. Edit the name of the location so you can easily recognise it.
5. Select Add.
Deleting a recent destination from My Places
1. In the Main Menu, select My Places.
2. Select Recent Destinations.
3. Select Edit List.
4. Select the destinations you want to delete.
5. Select Delete.
Deleting a location from My Places
1. In the Main Menu, select My Places.
2. Select Edit List.
3. Select the locations you want to delete.
4. Select Delete.
Using community POI lists
You can find collections of community POIs on the Internet and use them by saving them to a
supported SD card that you insert in the device. A POI collection might contain, for example,
campsites or restaurants for the area you are travelling in, and provides an easy way to select a
location without the need to search for the location each time.
Tip: Some TomTom Navigation devices have POI lists pre-installed.
Your TomTom GO PREMIUM uses .OV2 files for POI collections.
Using an .OV2 file on your TomTom GO PREMIUM
1. Copy the .OV2 onto a supported SD card using a PC.
2. Select My Places in the Main Menu.
Your new POI list is shown in the Places list.
3. Select your new POI list.
Your new POI list opens showing all the POIs in the list.
Tip: To see more results, hide the keyboard or scroll down the results list.
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Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
4. Select a POI from the list, or select the map view to see the POIs on the map.
5. To plan a route to this destination, select Drive/Ride depending on which device you are
using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Always show your POI list locations on the map
1. Select Appearance in the Settings menu.
2. Select Show POI lists on map.
You see a list of all the POI lists stored on your TomTom GO PREMIUM.
3. Select the POI list that you always want to see on your map.
4. Select a symbol for your POI list.
5. Return to the map view.
6. Switch off your TomTom GO PREMIUM completely, then switch it on again.
Your POI list locations are shown on the map with the symbol you selected.
Remove your POI list locations from the map
1. Select Appearance in the Settings menu.
2. Select Show POI lists on map.
You see a list of all the POI lists stored on your TomTom GO PREMIUM.
3. Select the POI list that you want to remove from your map.
Tip: The POI list is marked with the symbol you selected.
4. Select Do not show.
5. Return to the map view.
6. Switch off your TomTom GO PREMIUM completely, then switch it on again.
Your POI list locations have been removed from the map.
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About hands-free calling
Important: Getting distracted while driving is dangerous. To use this feature, you must use a
legally approved hands-free calling system and connect your device to your phone. Keep your
eyes on the road and avoid hands-on interaction with your device while driving.
You can make calls and receive incoming calls hands-free using your TomTom GO PREMIUM. You
can use your voice or a combination of voice and touch to use hands-free calling.
If you have an Android smartphone you can also reply to a call with a predefined SMS message.
Your TomTom GO PREMIUM can also receive SMS message, which are also known as text
messages, and instant messages from other apps.
You can also use your TomTom GO PREMIUM to communicate with your phone's personal
assistant.
To use hands-free calling, you must first connect your phone to your TomTom GO PREMIUM.
Tip: It takes a short while to sync all your phone contacts so if you receive a call immediately
after your phone has connected to your TomTom GO PREMIUM you might not see the caller ID.
Volume control for hands-free calling
When you are making a hands-free call, you can adjust the call volume using the volume control
on your TomTom GO PREMIUM. Only the call volume is adjusted. The volume of voice instruc-
tions and warnings is not changed.
On the map or guidance view, select the Main Menu button to open the Main Menu. Select and
slide the volume control to change the volume of the call.
Accepting an incoming call
Important: Getting distracted while driving is dangerous. To use this feature, you must use a
legally approved hands-free calling system and connect your device to your phone. Keep your
eyes on the road and avoid hands-on interaction with your device while driving.
1. When someone calls you, you see their name if they are in your contact list and a message
saying Incoming call.
2. Select the answer button to answer the call.
3. Alternatively if you tap or select the Incoming call message, you see the following options:
Send SMS (Android only)
Reject
Hands
-free calling
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Answer
You can then select Answer.
4. When your call is completed, select the end call button, or select End call.
Note: You can also reject a call by swiping left or right on the incoming call message.
Ending or rejecting an incoming call
1. When someone calls you, you see their name if they are in your contact list and a message
saying Incoming call.
2. Say "No" or alternatively select the Incoming call message to see the following options:
Send SMS (Android only)
Reject
Answer
You can then select Reject.
Note: Deleting the Incoming call message by swiping left or right rejects the call and doesn't
record it as a missed call.
Ignoring an incoming call
When someone calls you, you see their name and picture if they are in your contact list.
1. If you ignore the call and don't answer it, you see a message saying Missed call.
2. To see your missed calls, swipe up from the bottom of the screen.
Making a hands-free call
Important: Getting distracted while driving is dangerous. To use this feature, you must use a
legally approved hands-free calling system and connect your device to your phone. Keep your
eyes on the road and avoid hands-on interaction with your device while driving.
Note: This uses your phone's voice control.
1. Say "Hello TomTom" to wake up voice control then say "Activate phone", or select the Phone
button.
You see the message Speak to your phone after the tone.
2. Say, for example, "Call Jack" to call your friend named Jack.
You see a message Outgoing call.
3. Jack answers and you have your conversation.
4. To hang up, select End call.
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Making a hands-free call using your contact book
You can make hands-free calls to contacts in your contact book using your TomTom GO
PREMIUM. Each time you connect your device to your phone, the contact book is updated. If you
connect another phone to your device, the old contact book is removed and a new one is synced
from the phone.
1. Say "Hello TomTom" to wake up voice control then say "Activate phone", or select the Phone
button.
You see a message Speak to your phone after the tone.
2. Select the Contacts button.
You see the Contacts screen with your call history and frequent contacts.
3. Select a contact from either tab to make a call to that person. You can also search for a
contact.
Searching your contacts
To search for a contact and then call them, do the following:
1. Select the search field at the top of the Contacts screen and start typing.
2. When your contact appears, select the name.
3. Select the call button to make the call.
Tip: Your call history and your frequent contacts are also searched.
Replying by SMS to a call
Note: Android phones only.
Tip: SMS stands for Short Message Service and is more commonly referred to as a text
message. A text message can be a maximum of 160 characters in length.
1. When someone calls you, you see their name if they are in your contact list and a message
saying Incoming call.
2. Select SMS.
3. Select one of the predefined messages, for example, Sorry, can't talk right now.
Your text message is sent to the caller and you see a message saying Message sent.
Receiving an SMS or IM
1. When someone sends you an SMS or IM, you see their name if they are in your contacts list,
and the name of the app that was used to send it.
Voice control announces the message and who it is from and asks if you want it to be read
aloud.
2. Select Read Aloud to have it read to you by your device.
3. If you selected the message itself, you see the following options:
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Call - select this button to make a hands-free call to the sender of the message. (Android
phones only.)
Reply - select this button to reply using a predefined message such as Sorry, can't talk
now. (Android phones only.)
Read Aloud - select this button to have the message read aloud.
Switching off messages
If you don't want to see message notifications, you can switch them off using one of the two
methods below.
Switch messages off for your current session
This method switches messages off for your current session.
1. Select the Main Menu button to open the Main Menu.
2. Select the message button in the lower right hand corner of the screen.
You see the message Message notifications OFF.
Messages are switched off for the current session. When you switch off your device or put it in
sleep mode, message notifications are reset to come on again for you next session.
You can also select the message button again to switch message notification on:
Switch messages off permanently
This method switches messages off permanently until you switch them on again using Settings.
1. Select the Main Menu button to open the Main Menu.
2. Select Settings in the Main Menu, then select Bluetooth Connections.
If you have a phone connected you see the Bluetooth Setting screen.
3. Select your phone name.
4. Slide the toggle for Smartphone messages to turn messages on or off.
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Talking to Siri or Google Now
About Siri
Siri is the Apple personal assistant available on the iPhone.
About Google Now
Google Now has the ability to be a voice-activated personal assistant.
Talking to Siri or Google Now using your TomTom GO PREMIUM
1. Select the Phone button.
You see the message Speak to your phone after the tone.
2. Say a command to the personal assistant.
Sending your location and ETA
If you are late or for example, stuck in a horrible traffic jam, wouldn't it be useful to let your family
or colleagues know about this?
Sending location and ETA lets you do just that. Before you start driving, you set up a short list of
contacts and then when driving you can send an SMS to your chosen contacts about your current
location, destination and estimated time of arrival (ETA).
Important: Getting distracted while driving is dangerous. To use this feature, you must use a
legally approved hands-free calling system and connect your device to your phone. Keep your
eyes on the road and avoid hands-on interaction with your device while driving.
Note: Send location and ETA is only available for Android based smartphones.
Adding contacts to your short list
1. Say "Hello TomTom" to wake up voice control then say "Activate phone", or select the Phone
button.
You see a message Speak to your phone after the tone.
2. Select the Contacts button.
3. Search for a contact.
4. Toggle the setting for Add to short list to ON.
5. Select the back arrow to add more friends or family to your list.
Sending your location and ETA while driving
1. In the guidance view, select the current location symbol to open the quick menu.
2. Select Send location & arrival info.
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3. Select the people in your shortlist that you want to send your location and ETA too.
4. Select Send.
Your location and ETA is sent to your chosen contacts via SMS message.
Tip: If you have a route planned, the SMS includes your current location, destination and ETA. If
no route is planned, the SMS sends your current location.
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Appearance
Select Settings in the Main Menu, then select Appearance.
On this screen, you can change these settings:
Display
Select Display to change the appearance of the display.
Route bar
Select Route bar to change the information you see in the route bar.
Show POI lists on map
Select Show POI lists on map to choose which POI lists you want to show on the map.
Note: Show POI lists on map is not available on all TomTom navigation devices or apps.
Guidance view
Select Guidance view to change the information you see in the guidance view.
Automatic zoom
Select Automatic Zoom to change how you view a junction as you drive.
Motorway exit previews
Select Motorway exit previews to change how you view motorway exits or junctions on your
route.
Automatic map view switching
By default, automatic changing of views is on. This means, for example, that your TomTom
GO PREMIUM shows the map view when an alternative route is being suggested, along with
several other sets of circumstances. Also, for example, that your TomTom GO PREMIUM
shows the guidance view when you start driving and you start to accelerate. Select this setting
if you want to turn off automatic changing between guidance view and map view.
Display
Select Settings in the Main Menu, then select Appearance.
Theme colour
Select Theme colour to change the colour used in the menus, buttons and icons, and on the map.
Settings
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Tip: The current location symbol and route also change to the selected colour. You can always
change back to the original colour.
Brightness
Select Brightness to change the following settings:
Day brightness
Move the slider to adjust the brightness level of the screen during the day.
Night brightness
Move the slider to adjust the brightness level of the screen during the night.
Select Switch to night colours when dark to automatically switch to night colours when it gets
dark.
Size of text and buttons
Select Size of text and buttons to change the size of the text and the buttons you see on the
screen.
Note: This feature is only available on devices with a 6 inch / 15 cm or larger screen.
Drag the slider to change the text and button size to small, medium or large, then select Apply this
change. Your TomTom GO PREMIUM restarts and applies the change.
Route Bar
In Route Bar you can change these settings:
Tip: To find out where the different panels are in the guidance view or map view, see What's on
the screen.
Select Arrival information to change the information shown in the arrival information panel:
Show remaining distance
Select this setting to show the remaining distance left to travel.
Show remaining time
Select this setting to show the remaining time left to travel.
Switch between distance and time automatically
Select this setting to continuously switch between remaining distance and remaining time.
Show arrival information for
Select this setting to show the arrival time for your final destination or your next stop.
Select Route information to choose the POIs and route information you want to see in the route
bar.
Select Show current time to show the current time at the bottom of the route bar.
Show wide route bar if possible
The wide route bar is not shown by default. You can select this setting to switch on the wide route
bar in the guidance view.
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Note: The wide route bar can only be shown if the screen is wide enough.
When the wide route bar is shown, you see more information about your route. For example, you
see time and distance to traffic queues and more.
Guidance view
In Guidance view you can change these settings:
Show current street name
This setting displays name of the street you are driving along.
Guidance view style
Select this setting to choose from 3D or 2D versions of the guidance view. Both the 2D and 3D
guidance views move in your direction of travel.
Automatic Zoom
Select Automatic zoom to change settings for the automatic zoom in Guidance view when you
approach a turn or a junction. Zooming in can make the turn or junction easier to drive.
Zoom in to next turn
All the turns and junctions on your route are shown zoomed in to the maximum level.
Based on road type
The turns and junctions on your route are shown zoomed in to the standard level for the type
of road you are on.
None
None of the turns and junctions on your route are shown zoomed in.
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Motorway exit previews
Select Settings in the Main Menu, then select Appearance.
Select Motorway exit previews to change settings for the Guidance view as you approach a
motorway exits or junctions.
Show map and preview
A split screen is shown with the Guidance view on the left and lane guidance on the right.
Show preview only
Only lane guidance is shown.
Off
Only the Guidance view is shown.
Route Planning
Select Settings in the Main Menu, then select Route Planning.
Suggest destinations
When no route is planned, your device can learn your daily driving habits to saved favourite
Places and also predict destinations when you start the device from sleep mode, for example
driving to Work in the morning.
Switch on to receive destination suggestions or switch this feature off if you don't want destination
suggestions.
Note: You must switch on Keep journey history on this device for optional features in Settings
> System > Your information and privacy to see this feature.
When a faster route is available
If a faster route found while you are driving, TomTom Traffic can replan your journey to use the
faster route. Select from the following options:
Always take the fastest route - the fastest route will always be chosen for you.
Ask me so I can choose - you will be asked if you want to take the faster route. You can
manually select the faster route or you can select the route by steering towards it.
Don't ask me - your device will not find faster routes for you.
Always plan this type of route
The types of route you can choose from are as follows:
Fastest route - the route which takes the least time.
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Shortest route - the shortest distance between the locations you set. This may not be the
quickest route, especially if the shortest route is through a town or city.
Most eco-friendly route - the most fuel-efficient route for your journey.
Winding route - the route with the most turns.
Note: Winding route is not available on all TomTom navigation devices or apps.
Avoid motorways - this type of route avoids all motorways.
Walking route - a route designed for making the journey on foot.
Bicycle route - a route designed for making the journey on a bicycle.
Avoid on every route
You can choose to avoid ferries and car shuttle trains, toll roads, carpool lanes, unpaved roads
and tunnels. Set how your TomTom GO PREMIUM should manage each of these road features
when the device calculates a route.
Carpool lanes are sometimes known as High Occupancy Vehicle Lanes (HOV) and are not present
in every country. To travel on these lanes, you may need to have more than one person in the car,
for example, or the car may need to use environmentally-friendly fuel.
Bluetooth
Tip: To access settings and the status of your services quickly, select the menu bar at the top of
the main menu. In portrait mode, you can also tap the icons down the right hand side.
Select Settings in the Main Menu, then select Bluetooth.
If you have not already paired your device with a phone, you are given instructions about how to
connect a phone.
If you have paired at least one phone, you see the Bluetooth settings screen with the following
information:
Bluetooth friendly name for your device
For example Now discoverable as TomTom GO PREMIUM.
Your phone's name
For example, Claire's phone.
Data, Calls, Messages
This shows the connection status of your phone and which features your device is using.
Select the phone name to choose which features you want to use:
Data for Traffic & other services
Switch on this feature to get Traffic, Speed Camera updates and TomTom MyDrive.
Note: This setting is only shown for smartphone-connected phones.
Phone audio
Switch on this feature to make and receive hands-free calls.
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Smartphone messages
Switch on this feature to reply by SMS to a missed call and to receive incoming SMS or
IMs.
Delete Phone button
Select this button to disconnect a phone.
Add Phone button
Select this button to add another phone.
Wi-Fi
Tip: To access settings and the status of your services quickly, select the menu bar at the top of
the main menu. In portrait mode, you can also tap the icons down the right hand side.
Select Settings in the Main Menu, then select Wi-Fi.
You see list of available Wi-Fi networks and saved Wi-Fi networks that are currently out of range.
Select a Wi-Fi network to connect to or forget it, and to see the advanced options.
Advanced options
If you select the Advanced options button, you can change a range of settings including network
security, proxy and IP settings.
Network security
Depending on the type of Wi-Fi network, you may see just password, proxy and IP settings. A
more secure network however has extra security settings such as:
Network name or SSID.
EAP method, for example, PEAP, TLS, TTLs etc.
Phase 2 authentication, for example, PAP, MSCHAP etc.
CA certificate
Identity
Important: These are advanced Wi-Fi network security options so unless you fully understand
what you are doing, please don't use these options.
Proxy
A proxy is a server that sits between your computer and a server. The proxy server intercepts data
and processes it. It can accept the data and pass it onto the server, reject it or handle it without it
ever having to the reach the real server.
Your choices for proxy settings are None, Manual and Auto-Config. Selecting Manual or
Auto-Config reveals further advanced options so again, it is best not to use these unless you are
sure of what these options mean.
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IP Setting
You can choose to receive your IP address from a DHCP server or set it to be static.
Updates and New Items
Select Settings in the Main Menu.
A red exclamation mark in the Settings button shows you that updates or new items are available.
Select Updates & New Items.
The Updates & New Items button shows you how many new updates and items are available to
install.
The list of items includes those items you purchased in the TomTom web shop.
Maps
Select Settings in the Main Menu, then select Maps.
Choose another map
Select Choose another map to change the map that you are using.
You can choose from maps stored either in internal memory, or on a memory card if your
TomTom GO PREMIUM has a memory card slot.
Important: Routes and tracks cannot be stored on the same memory card as maps because
different memory card formatting is used.
Note: Although you can store more than one map on your TomTom GO PREMIUM, you can
only use one map at a time for planning and navigation.
Tip: Your device warns you if you are likely to run out of battery when adding a map.
Tip: Press the On/Off button to switch off the screen and save battery power while downloading
a map.
Adding a map
Select Add a map to see a list of all the maps that are available for download. These maps are
sorted by continent.
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Select the map you want to install, then tap Download.
If a memory card formatted for TomTom maps is installed in your TomTom GO PREMIUM, you
are asked where to install the map.
Note: The available space indication is from the location that has the most free space available.
After you have chosen where to install the map, downloading starts.
Deleting a map
Select Delete a map. Select the checkboxes next to the maps to be deleted.
Note: You are not allowed to delete ALL your maps.
Sounds and Warnings
Select Settings in the Main Menu, then select Sounds & Warnings.
On this screen, you can change sound and warning settings.
Warning type
You can choose how you want to be warned:
Read aloud
Hear spoken warnings and warnings sounds.
Sounds
Hear only warning sounds.
Visual only
No warning sounds are given.
Warnings
You can set how you want to be warned for different types of cameras, danger zones and hazards.
You can choose to be always warned, warned only if you are speeding, or never warned.
Speed Cameras & hazards
You can choose to switch off all speed camera, danger zone and hazard warnings. When Speed
Cameras & hazards is switched on, you can switch off the warnings for each type of speed
camera, danger zone and hazard.
Additional settings
Traffic jam ahead
Traffic jam warnings in the route bar are part of TomTom Traffic. You can choose never to be
warned or to always be warned when approaching a jam too quickly.
When speeding
This warning is given as soon as you exceed the speed limit by more than 5 km/h or 3 mph.
When you are speeding, the speed panel also turns red in the guidance view.
174
Screen touch sounds
Switch on Screen touch sounds to hear a click when you select an item or touch a button. The
click sound means that your selection or touch has been understood.
Voices
Select Settings in the Main Menu, then select Voices.
Choosing a voice
Select Choose a voice to change the voice that gives spoken directions and other route
instructions.
A wide range of voices are available. There are computer voices which can read street names and
other information directly from the map and there are recorded voices which have been recorded
by actors.
Note: Computer voices are not available in all languages.
If you need a computer voice and your language is unavailable, then you are asked to choose
from a list of installed computer voices available for the country you are in.
Instruction settings
Read aloud arrival time
Use this setting to control whether your arrival time is read aloud.
Read aloud early instructions
For example, if you switch on this setting, you could hear early instructions such as "'After 2
km take the exit right" or "Ahead, turn left".
Note: When a recorded voice is chosen, you see only this setting because recorded voices
cannot read out road numbers, road signs, etc.
Read aloud road numbers
Use this setting to control whether road numbers are read aloud as part of navigation instruc-
tions. For example, when road numbers are read aloud, you hear "Turn left onto A100".
Read aloud road sign information
Use this setting to control whether road sign information is read aloud as part of navigation
instructions. For example, "Turn left onto A302 Bridge Street towards Islington."
Read aloud street names
Use this setting to control whether street names are read aloud as part of navigation instruc-
tions. For example, when street names are read aloud, you hear "Turn left Graham Road
towards Hackney."
Read aloud foreign street names
Use this setting to control whether foreign street names are read aloud as part of navigation
instructions, such as "Turn right onto Champs Élysées". For example, an English computer
voice can read and pronounce French street names but pronunciation may not be completely
accurate.
175
Voice Control
Note: Voice control is not supported on all devices or in all languages.
Select Settings in the Main Menu, then select Voice Control.
Start voice control when I say "Hello TomTom"
Select this setting to start voice control when you say the wake-up phrase. The default
wake-up phrase is "Hello TomTom", but you can make your own wake-up phrase.
Change the wake-up phrase
Use this setting to make your own wake-up phrase.
Use voice to accept an alternative route
Use this setting to control the ability to accept an alternative route by using your voice. When
an alternative route can save you time, the number of minutes is also spoken and not just
shown on the screen.
Use voice to choose suggested destination
Use this setting to control whether voice control is used to both to offer and accept destination
suggestions. If this setting is switched off, voice control is not used for destination sugges-
tions.
Tip: When Suggest destinations in Settings > Route Planning is switched off then this option
is not visible.
MyDrive
Tip: To access settings and the status of your services quickly, select the menu bar at the top of
the main menu. In portrait mode, you can also tap the icons down the right hand side.
MyDrive lets you connect your device to TomTom MyDrive on your computer or phone. Use
TomTom MyDrive to do the following:
Select a destination on your computer, tablet or phone and send it to your device.
Sync your places and routes with all your devices.
Backup your Places.
Tip: For more information, go to mydrive.tomtom.com
Select Settings in the Main Menu, then select MyDrive.
If your device is not an always-connected device, you can connect your device to the internet in
the following ways:
Connect to your phone's internet using Bluetooth
176
Connect to a Wi-Fi network
Connect using TomTom MyDrive Connect
If you are already connected to the internet, you are asked to log in to your TomTom account.
If you are already logged in and wish to stop your device syncing with TomTom MyDrive, you see
a Stop Syncing button.
Tip: Logging in to use MyDrive also logs you in ready for using Updates and New Items.
Language and Units
Select Settings in the Main Menu, then select Language & Units.
On this screen, you can change the following settings:
Language
You can see your currently selected language on this screen. Select this setting to change the
language used for all buttons and messages that you see on your TomTom GO PREMIUM.
When you change the language setting, the voice automatically changes and units are set to
automatic.
Country
You can see your currently selected country on this screen. Select this setting to change the
country. When you change the country, the time/date format, distance units and voice are
changed automatically. The list includes the countries from the maps currently installed on
your device.
Keyboards
Select this setting to choose from a list of available keyboards.
You use the keyboard to enter names and addresses, such as when you plan a route or search
for the name of a town or a local restaurant.
Units
Select this setting to choose the units used on your device for features such as route planning.
If you want the units to be set to those used in your current location, select Automatic.
Time and date
The time and date are automatically set by satellite clocks but you can change the format of
both the time and date using these settings.
System
Select Settings in the Main Menu, then select System.
On this screen, you can change these settings:
177
Automatic route recording
Select this setting to switch route recording on or off. When route recording is on, any routes
driven are automatically added to your Route History. Switch this setting off to stop route
recording. The default is off.
Enable IFTTT service
Use this setting to switch the IFTTT service on or off. The service is switched off by default.
About
This screen shows you all sorts of useful information about your model of TomTom device.
This information is useful during calls to Customer Support and when renewing subscriptions
using the TomTom web shop.
Some of the information shown here includes:
Your service subscriptions - select a service to see how long your subscription has to run
before expiry.
Serial number.
Installed maps.
Free memory space.
GPRS status for always connected devices.
Choose a search style
The following two types of search are available:
Quick search
Start typing your destination, place or POI to immediately see a list of street names, places
and POIs that match.
Step by step search
Find your destination in easy steps. For an address, enter the city, then the street, then the
house number. For a POI, enter where you want to search, then the type of POI you want
to search for.
Both types of search give the same result, so choose the type of search that you find easiest to
use.
Format memory card
If your device has a memory card slot, you can format a memory card so it can be used for
TomTom maps and other TomTom content.
Reset device
Select this setting to delete all your saved places and settings and restore the standard factory
settings to your TomTom GO PREMIUM. This includes the language, voice settings, warning
settings and theme. The contact book from your phone is also deleted.
This is not a software update and will not affect the version of the software application in-
stalled on your TomTom GO PREMIUM.
Battery settings
Select this setting to control power saving options on your TomTom GO PREMIUM.
Your information & privacy
Some features require information to be sent to TomTom or stored on your device. You are
asked the following questions:
Use my location and the information I enter to receive TomTom services
If you agree, you can use the following features if they are supported by your device:
TomTom MyDrive
178
Traffic
Download speed camera locations
Quick Search
Send speed camera reports
Keep journey history on this device for optional features
If you agree, your device suggests destinations if the feature is supported by your device.
If you disagree at a later time, your historical route information is removed. This means
that if you want to receive suggested destinations again at a later time, the feature has to
relearn your driving patterns before it can start suggesting destinations.
Help
Select Help from the Main Menu or the Settings menu.
On this screen, you can see the following information:
Device name and model
About
This screen shows you all sorts of useful information about your model of TomTom device.
This information is useful during calls to Customer Support and when renewing subscriptions
using the TomTom web shop.
Some of the information shown here includes:
Your service subscriptions - select a service to see how long your subscription has to run
before expiry.
Serial number.
Installed maps.
Free memory space.
GPRS status for always connected devices.
Voice control
Note: Voice control is not supported on all devices or in all languages.
Select this option to see the following information about voice control:
How to use voice control
Tips for using voice control
Which commands can I say?
Legal & privacy information
For warranty and privacy information, go to tomtom.com/legal.
Where to get more help
Go to tomtom.com/getstarted to see videos, FAQs and more.
179
Reviews
If you like using your TomTom GO PREMIUM, why not write a review on your favourite online
store? You'll help other drivers to make the best choice, and we'll learn from the feedback you give
us.
180
Help
Select Help from the Main Menu or the Settings menu.
On this screen, you can see the following information:
Device name and model
About
This screen shows you all sorts of useful information about your model of TomTom device.
This information is useful during calls to Customer Support and when renewing subscriptions
using the TomTom web shop.
Some of the information shown here includes:
Your service subscriptions - select a service to see how long your subscription has to run
before expiry.
Serial number.
Installed maps.
Free memory space.
GPRS status for always connected devices.
Voice control
Note: Voice control is not supported on all devices or in all languages.
Select this option to see the following information about voice control:
How to use voice control
Tips for using voice control
Which commands can I say?
Legal & privacy information
For warranty and privacy information, go to tomtom.com/legal.
Where to get more help
Go to tomtom.com/getstarted to see videos, FAQs and more.
Reviews
If you like using your TomTom GO PREMIUM, why not write a review on your favourite online
store? You'll help other drivers to make the best choice, and we'll learn from the feedback you give
us.
Getting Help
181
Finding product certification information on your device
To find product certification information, such as the ICASA-approved certification number, do the
following on your TomTom GO PREMIUM:
1. Select Settings in the Main Menu.
2. Select System.
3. Select About.
4. Select Legal information.
5. Select Certificates.
6. You then see the relevant product certification information for your TomTom GO PREMIUM,
for example, ICASA.
Product certification
182
About TomTom MyDrive Connect
The quickest and easiest way to keep your TomTom GO PREMIUM up to date is to use a Wi-Fi
connection.
If you are unable to connect to the internet using Wi-Fi or you prefer to use a different method,
you can connect to the internet using a USB connection to a computer. To connect your TomTom
GO PREMIUM to the internet, TomTom MyDrive Connect must be installed on the computer.
Note: You cannot use TomTom MyDrive Connect to manage your device.
Setting up TomTom MyDrive Connect
To get ready to use TomTom MyDrive Connect for the first time, do the following:
On your computer, open a web browser and go to tomtom.com/mydrive-connect.
1. Click Download for Mac or Download for Windows.
2. Save the downloaded file.
3. Double click to open the downloaded file.
4. Follow the instructions on the screen to install TomTom MyDrive Connect.
5. Choose your settings for automatic startup and updates.
6. Click OK.
You can now access TomTom MyDrive Connect from the notification area on your desktop.
TomTom MyDrive Connect starts automatically when you connect your TomTom GO
PREMIUM to your computer.
Connecting to the internet using TomTom MyDrive Connect
If you are unable to connect to the internet using Wi-Fi you can install updates and new items
using a USB connection to a computer.
To connect to the internet using USB, do the following:
1. Make sure TomTom MyDrive Connect is installed on your computer.
2. Make sure your computer has a working internet connection.
3. Connect your TomTom GO PREMIUM to your computer using the USB cable supplied, then
switch your TomTom GO PREMIUM on.
TomTom MyDrive Connect starts automatically and shares your computer's internet with your
device.
UsingTomTom MyDrive
Connect
183
Note: Use ONLY the USB cable supplied with your TomTom GO PREMIUM. Other USB
cables may not work.
Note: You cannot use the mount to connect your TomTom GO PREMIUM to your computer.
Note: You should plug the USB cable directly into a USB port on your computer and not into
a USB hub or USB port on a keyboard or monitor.
4. Install your updates and new items on your TomTom GO PREMIUM.
184
To download content and to use TomTom services, you need a TomTom account.
You can create an account using your computer in one of the following ways:
On the device itself during the first time you use it or by selecting the MyDrive button.
By selecting the Create account button at tomtom.com.
By selecting the green MyTomTom button at tomtom.com.
By going to tomtom.com/getstarted.
Important: Take care when choosing a country during account creation. The correct country is
needed if you make a purchase from the TomTom shop and it cannot be changed after the
account has been created.
Note: You can associate up to ten TomTom devices with one TomTom account.
TomTom account
185
Important Safety Notices and Warnings
Global Positioning System (GPS) and Global Navigation Satellite System (GLONASS)
The Global Positioning System (GPS) and Global Navigation Satellite System (GLONASS) systems
are satellite-based systems that provide location and timing information around the globe. GPS is
operated and controlled by the Government of the United States of America, which is solely
responsible for its availability and accuracy. GLONASS is operated and controlled by the
Government of Russia, which is solely responsible for its availability and accuracy. Changes in
GPS or GLONASS availability and accuracy, or in environmental conditions, may impact the
operation of this device. TomTom disclaims any liability for the availability and accuracy of GPS or
GLONASS.
Safety messages
Important! Read before use!
Death or serious injury could result from failure or partial failure to follow these warnings and
instructions. Failure to properly set up, use, and care for this device can increase the risk of
serious injury or death, or damage to the device.
Use with care warning
It is your responsibility to use best judgment, due care and attention when using this device. Don't
allow interaction with this device to distract you while driving. Minimise the time spent looking at
the device screen while driving. You are responsible for observing laws that limit or prohibit the
use of mobile phones or other electronic devices, for example, the requirement to use hands-free
options for making calls when driving. Always obey applicable laws and road signs, especially
those relating to your vehicle’s dimensions, weight and payload type. TomTom does not
guarantee the error-free operation of this device nor the accuracy of route suggestions provided
and shall not be liable for any penalties arising from your failure to comply with applicable laws
and regulations.
Notice for oversized/commercial vehicles
Devices without a truck or camper map installed will not provide appropriate routes for over-
sized/commercial vehicles. If your vehicle is subject to weight, dimension, speed, route, or other
restrictions on a public road then you must only use a device that has a truck or camper map
installed. Your vehicle specifications must be entered accurately on the device. Use this device as
a navigation aid only. Do not follow navigation instructions which may put you or other road users
in danger. TomTom accepts no liability for damages resulting from your failure to observe this
notice.
Addendum
186
Proper mounting
Do not mount the device in a way that may obstruct your view of the road or your ability to control
the vehicle. Do not place the device in an area that may obstruct the deployment of an airbag or of
any other safety feature of your vehicle.
Pacemakers
Pacemaker manufacturers recommend that a minimum of 15cm / 6 inches be maintained between
a handheld wireless device and a pacemaker to avoid potential interference with the pacemaker.
These recommendations are consistent with independent research and recommendations by
Wireless Technology Research.
Guidelines for people with pacemakers:
You should ALWAYS keep the device more than 15cm / 6 inches from your pacemaker.
You should not carry the device in a breast pocket.
Other medical devices
Please consult your physician or the manufacturer of the medical device, to determine if the
operation of your wireless product may interfere with the medical device.
Device care
It is important to take care of your device:
Do not open the casing of your device under any circumstances. Doing so may be dan-
gerous and will invalidate the warranty.
Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.
Rating: DC5V, 1.2A
How TomTom uses your information
Information regarding the use of personal information can be found at: tomtom.com/privacy.
Environmental and Battery information
Your device
Do not disassemble, crush, bend, deform, puncture, or shred your device. Do not use it in a
humid, wet and/or corrosive environment. Do not put, store or leave the device in a high
temperature location, in direct sunlight, in or near a heat source, in a microwave oven or in a
pressurised container, and do not expose it to temperatures over 50°C (122°F) or below -20°C
(-4°F).
Avoid dropping the device. If the device is dropped and you suspect damage, please contact
customer support. Use the device only with the chargers, mounts or USB cables provided. For
TomTom approved replacements, go to tomtom.com.
Operating temperature
This device will remain fully operational within the temperature range 32°F / 0°C to 113°F / 45°C.
Prolonged exposure to higher or lower temperatures can cause damage to your device and is
therefore advised against.
187
Temperatures: Standard operation: 32°F / 0°C to 113°F / 45°C; short period storage: -4°F / -20°C to
122°F / 50°C; long period storage: -4°F / -20°C to 95°F / 35°C.
Important: Before you switch on the device, let the device acclimatise to the standard operation
temperature range for at least 1 hour. Do not use the device outside of this temperature range.
Device battery (Non-replaceable)
This product contains a lithium ion battery.
Do not modify or re-manufacture the battery. Do not attempt to insert foreign objects into the
battery, or immerse or expose to water or other liquids. Do not expose the battery to fire,
explosion or other hazard.
Do not short circuit a battery or allow metallic conductive objects to contact battery terminals.
Do not attempt to replace or remove the battery yourself unless the user manual clearly indicates
that the battery is user replaceable. For TomTom GO PREMIUM, a qualified professional should
remove the battery.
User replaceable batteries must only be used in systems for which they are specified.
Caution: Risk of explosion if the battery is replaced by an incorrect type.
If you have a problem with the battery, please contact TomTom Customer Support.
The stated battery life is the maximum possible battery life which is based on an average usage
profile and can only be achieved under specific atmospheric conditions. To prolong the battery
life, keep the device in a cool, dry place and follow the tips specified in this FAQ:
tomtom.com/batterytips. Charging will not occur at temperatures below 32°F / 0°C or over 113°F /
45°C.
Failure to follow these guidelines may cause the battery to leak acid, become hot, explode or
ignite and cause injury and/or damage. Do not attempt to pierce, open or disassemble the battery.
If the battery leaks and you come into contact with the leaked fluids, rinse thoroughly with water
and seek medical attention immediately.
Battery waste disposal
THE BATTERY CONTAINED IN THE PRODUCT MUST BE RECYCLED OR DISPOSED OF PROPERLY
ACCORDING TO THE LOCAL LAWS AND REGULATIONS AND ALWAYS KEPT SEPARATE FROM
HOUSEHOLD WASTE. BY DOING THIS YOU WILL HELP CONSERVE THE ENVIRONMENT.
WEEE – e-waste disposal
In the EU/EEA, this product is marked with the wheelie bin symbol on its body and/or packaging
as required by Directive 2012/19/EU (WEEE). This product shall not be treated as household waste
or be disposed of as unsorted municipal waste. You can dispose of this product by returning it to
the point of sale or bringing it to your local municipal collection point for recycling.
188
Outside of the EU/EEA, the wheelie bin symbol may not have the same meaning. More infor-
mation about national recycling options can be requested from a responsible local authority. It is
the responsibility of the end user to comply with local law when disposing of this product.
Triman logo
Certification for Australia
This product displays the Regulatory Compliance Mark (RCM) to show that it complies with
relevant Australian regulations.
Warning for Australia
The user needs to switch off the device when exposed to areas with potentially explosive
atmospheres such as petrol stations, chemical storage depots and blasting operations.
Certification for New Zealand
This product displays R-NZ to show it complies with relevant New Zealand regulations.
Customer support contact (Australia and New Zealand)
Australia: 1300 135 604
New Zealand: 0800 450 973
TomTom MyDrive app
This device is compatible with the TomTom MyDrive mobile application which may be down-
loaded from tomtom.com/mydrive-app. The use of the TomTom MyDrive mobile application on
your smartphone and any integration with your product will require that your smartphone has a
wireless data service plan provided by a third party wireless service carrier. The procurement of
and all charges associated with such a connectivity plan are your responsibility. TomTom shall not
be liable for any costs or expenses associated with such network connectivity plan (such as the
data charges or possible tethering fees which may be imposed by your carrier). Any changes to
the availability or reliability of the network connection may impact the operation of certain
TomTom services which may be offered on this device.
189
Terms and Conditions: Limited warranty and EULA
Our terms and conditions, including our limited warranty and end user licence terms apply to this
product. Visit tomtom.com/legal.
This document
Great care was taken in preparing this document. Constant product development may mean that
some information is not entirely up to date. The information is subject to change without notice.
TomTom shall not be liable for technical or editorial errors or omissions contained herein, nor for
incidental or consequential damages resulting from the performance or use of this document. This
document may not be copied without the prior written consent from TomTom N.V.
Model numbers
TomTom GO PREMIUM: 4PL50, 4PL60
CE mark and Radio Equipment Directive for TomTom GO PREMIUM EU
This device can be used in all EU Member States. The frequency bands and the maximum radio
frequency emission power in which this device operates are as follows:
Model
Frequency
band
(Bluetooth)
(MHz)
Maximum
radio
frequency
emission
power
(dBm)
Frequency
band (Wi-Fi)
(MHz)
Maximum
radio
frequency
emission
power
(dBm)
Frequency
band
(GPRS 900)
(MHz)
Maximum
radio
frequency
emission
power
(dBm)
Frequency
band
(GPRS
1800)
(MHz)
Maximum
radio
frequency
emission
power
(dBm)
4PL50
2402 - 2480
5.5 2412 –
2472
19 880.2 -
914.8
38 1710.2 -
1784.8
32
4PL60
2402 - 2480 5.5 2412 –
2472
19 880.2 -
914.8
38 1710.2 -
1784.8
32
Hereby, TomTom declares that the radio equipment type TomTom GO PREMIUM GPS Navigation
system is in compliance with Directive 2014/53/EU. The full text of the EU declaration of
conformity is available at the following internet address:
http://www.tomtom.com/en_gb/legal/declaration-of-conformity/
EU Specific Absorption Rate (SAR) compliance
THIS WIRELESS DEVICE MODEL MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO
RADIO WAVES WHEN USED AS DIRECTED IN THIS SECTION
This GPS Navigation System is a radio transmitter and receiver. It is designed and manufactured
not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Council of
the European Union.
The SAR limit recommended by The Council of the European Union is 2.0W/kg averaged over 10
grams of tissue for the body (4.0 W/kg averaged over 10 grams of tissue for the extremities -
hands, wrists, ankles and feet). Tests for SAR are conducted using standard operating positions
specified by the EU council with the device transmitting at its highest certified power level in all
tested frequency bands.
190
Accessories supplied with this device
Note: All device models are supplied with a Quick Start Guide and a USB cable. The accesso-
ries listed below are supplied in the box with the TomTom Premium X only.
Dual port car charger
Carry case
Touch panel protector
191
© 1992 - 2019 TomTom. All rights reserved. TomTom and the "two hands" logo are registered
trademarks of TomTom N.V. or one of its subsidiaries.
The software included in this product contains copyrighted software that is licensed under the
GPL. A copy of that licence can be viewed in the Licence section. You can obtain the complete
corresponding source code from us for a period of three years after our last shipment of this
product. For more information, visit tomtom.com/gpl or contact your local TomTom customer
support team at tomtom.com/support. Upon request, we will send you a CD with the correspond-
ing source code.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
and any use of such marks by TomTom is under licence. Other trademarks and trade names are
those of their respective owners.
Wi-Fi® is a registered trademark of Wi-Fi Alliance®.
Apple, iPhone, Mac and Siri are trademarks of Apple Inc. registered in the U.S. and other
countries.
Google, Android and other marks are trademarks of Google LLC.
microSD Logo is a trademark of SD-3C, LLC.
Copyright notices