Toshiba EAV16-480 User Manual
Displayed below is the user manual for EAV16-480 by Toshiba which is a product in the Digital Video Recorders (DVR) category. This manual has pages.
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EMBEDDED RECORDER
Model: EAV16-480
User’s Manual
If the URL changes, refer to www.toshiba.com
For information on our latest products and peripheral devices, refer to the
following web site:
www.toshibasecurity.com
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Surveillix TM EAV Embedded Recorders
User Manual
Manual Edition – December 2014
©2014, Toshiba
All Rights Reserved.
No part of this document may be reproduced in any means, electronic or mechanical, for any purpose,
except as expressed in the Software License Agreement. Toshiba America Information Systems (TAIS)
shall not be liable for technical or editorial errors or omissions contained herein. T he information in this
document is subject to change without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire risk arisi ng
out of the use of this information remains with recipient. In no event shall T AIS be liable for any direct,
consequential, incidental, special, punitive, or other damages whatsoever (including without limitation,
damages for loss of business profits, busines s interruption or loss of business information), even if TAIS
has been advised of the possibility of such damages and whether in an action or contract or tort, including
negligence.
This software and documentation are copyrighted. All other rights, including o wnership of the software, are
reserved to TAIS. TAIS and Surveillix, are registered trademarks of TAIS in the United St ates and
elsewhere. All other brand and prod uct names are trademarks or registered trademarks of the respective
owners.
TAIS products may include open source software that are subject to GNU GPL (General Public License),
GNU LGPL (Lesser General Public License), and other similar lice nsin g mo dels.
The following words and symbols mark sp ecial messages throughout this guide:
Note Text set off in this manner indicates information that is necessary for proper
operation of the product.
Tip Text set off in this manner indicates information that may be helpful.
Caution Text set off in this manner indicates that failure to follow directions could result in
damage to equipment or loss of information.
TAIS
Irvine, CA ● U.S.A.
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IMPORTANT SAFEGUARDS
1. Read Owner’s Manual – After unpacking this product, read the owner’s manual
carefully, and follow all the operating an d other instructions.
2. Power Sources – This product should be operated only from the type of power source
indicated on the label. If not sure of the t ype of po wer supply to your h ome or business,
consult product dealer or local power company.
3. Ventilation – Slots and openings in the cabinet are provided for ventilation and to ensure
reliable operation of the product and to protect it from overheating, and these openings
must not be blocked or covered. The product should not be placed in a bui lt-in
installation such as a bookcase or rack unl ess proper ventilation is provided or Toshiba’s
instructions have been adher ed to.
4. Heat – The product should b e situated away from heat sources such as radiators, heat
registers, stoves, or other products that produce heat.
5. Water and Moisture – Do not use this product near water. Do not exceed the humidity
specifications for the product as detai led in the Appendix section in this manual.
6. Cleaning – Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
7. Power Cord Protection – Power-supply cor ds should not be routed so that they are
likely to be walked on or pinc hed by items placed against them, paying particular
attention to cords at plugs, receptacles, and the point where they exit the product.
8. Overloading – Do not overload wall outlets; extension cords, or integral conve nience
receptacles as this can result in a risk of fire or electrical shock.
9. Object and Liquid Entry Points – Never insert foreign objects into the recorder, other
than the media types approve d b y Toshib a, as they may touch dangerous voltage points
or short-out parts that could result in a fire or electrical shock. Never spill liqui d of any
kind on the product.
10. Accessories – Do not place this product on an unstable cart, stand, tripod, bracket, or
table. The product may fall, causing serious person al injury and serious damage to the
product.
11. Disc Tray – Keep fingers well clear of the disc tray as it is closing. Neglecting to do so
may cause serious personal in jury.
12. Burden – Do not place a heavy object on or step on the product. The object may fall,
causing serious personal injury and serious damage to the product.
13. Disc – Do not use a cracked, deformed, or repaired disc. These discs are easily broken
and may cause serious personal injury and product malfunct ion.
14. Replaceable Batteri es – CAUTION: Risk of Risk of Explosion if Battery is replaced by
an Incorrect Type. Dispose of Used Batteries According to the Instructions.
15. Grounded Outlet – This equipment shall be connected to a properly grounded outlet.
16. Outlet Location – This equipment must be installed within six feet of an easily
accessible outlet.
17. Damage Requiring Service – Unplug the unit from the outlet and refer servicing to
qualified service personn el under the following conditions:
When the power-supply cord or plug is damaged.
If liquid has been spilled, or objects have fallen into the unit.
If the unit has been exposed to rain or water.
If the unit does not operate normall y by following the operating instructions . Adjust
only those controls that are co vered by the operating instructions as an im proper
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adjustment of other controls may result in damage and will often require extensive
work by a qualified technician to restore the u nit to its normal operation
If the unit has been dropped or the enclosur e has been damaged.
When the unit exhibits a distinct change in p erformance - this indicates a need for
service.
18. Servicing – Do not attempt to service this product unless instructed to by a Toshiba
engineer. Opening or removing covers may expose the user to dangerous voltage or
other hazards. Refer all servic ing to qualified personnel.
19. Replacement Parts – When replacement parts are required, be sure the service
technician has used replacement parts specified by T oshiba or have the same
characteristics as the original part. Unauthori zed substitutions may result in fire, electric
shock or other hazards.
20. Safety Check – Upon completion of any service or repairs to this unit, ask the service
technician to perform safety checks to determine that the unit is in proper operating
condition.
NOTES ON HANDLING
Please retain the original ship ping carton and/or packing materials supplied with this product.
To ensure the integrity of this product when shipping or moving, repackage the unit as it was
originally received from Toshiba.
Do not use volatile liquids, such as aerosol spray, near this product. Do not leave rubber or
plastic objects in contact with this product for long periods of time. They will leave marks on
the finish.
The top and rear panels of the unit may become warm after long periods of use. This is not a
malfunction.
NOTES ON LOCATING
Place the unit on a level surface. Do not use it on a shaky or unstable surfa c e such as a
wobbling table or inclined stan d.
If this unit is placed next to a TV, radio, or VCR, the playback picture may become poor and
the sound may be distorted. If this happens, plac e the recorder away from the TV, radio, or
VCR.
NOTES ON CLEANING
Use a soft dry cloth for cleaning.
For stubborn dirt, soak the cloth in a weak deterge nt solution, wring well and wipe. Use a dry
cloth to wipe it dry. Do not use any type of solvent, such as thinner and benzene, as they ma y
damage the surface of the recorder.
If using a chemical saturated cloth to clean the unit, follow that product’s instructions.
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NOTES ON MAINTENANCE
This recorder is designed to last for long p eriods of time. To keep the recorder al ways
operational we recommend regular inspection maintenance (cleaning parts or replacement).
For details contact the nearest dealer.
NOTES ON MOISTURE CONDENSATION
Moisture condensation could damage the recorder. Read the follo wing informatio n carefully.
Moisture condensation might occur under the following circumstances:
When this product is brought directly from a cool location to a warm location.
When this product is moved to a hot and hum id location from a cool location.
When this product is moved to a cool and humid location from a warm location.
When this product is used in a room wher e the temperature fluctuates.
When this product is used near an air-conditioning unit vent.
When this product is used in a humid p lace.
Do not use the recorder when moisture condensation may occur.
If the recorder is used in such a situation, it may damage discs and internal parts. Remove
any CD discs, connect the power cord of the recorder to the wall outlet, turn on the recorder,
and leave it for two to three hours. After two to three hours, the recorder will warm up and
evaporate any moisture. Keep the recorder connected to the wall outlet and moisture will
seldom occur.
WARNING
TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE
TO RAIN OR MOISTURE.
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BAC K).
NO USER-SERVICEABLE PARTS INSIDE.
REFER S ERVICING TO QUAL I FI E D S ERV IC E PE RSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
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EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an equi lateral triangle, is intended to alert
the user to the presence of un-insulated "da n gerous voltage" within the product enclosure
that may be of sufficient magnitude to constitute a risk of electric shock to persons.
FCC STATEMENT
This equipment has bee n tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radia t e radio frequency
energy and, if not installed an d used in accordance with the instruction man ual, may cause
harmful interference to radio communic atio ns. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
EN 55022 Class A Notice
WARNING
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
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LIMITED WARRANTY
DIGITAL VIDEO RECORDER
The Imaging Systems Division of Toshiba America Information Systems, Inc. (“ISD”) makes the following
limited warrant ies . These limited warranties extend to the Original End-User (“You[r]”).
Limited Three (3) Year Warranty of Labor and Parts
The Imaging Systems Division of Toshiba America Information Systems warrants this product and parts against defects
in material or workmanship for a period of three (3) years from the date of original retail purchase by the end-user. The
first year of the three year warranty period will cover advance replacement of a defective unit and the remaining two
years will be repaired by the Surveillix DVR Support Center factory. During this period, ISD will repair or replace a
defective product or part with a new or refurbished item. The user must deliver the entire product to the Surveillix DVR
Repair Facility. The user is responsible for all transportation and insurance charges for the product to the DVR Repair
Facility. ISD reserves the right to substitute Factory Refurbished Parts and / or Factory Refurbished Product in place of
those in need of repair.
Step-by-step Procedures – How to Obtain Warranty Service
[1] Verify operation of the unit by checking the instruction manual and web site for the latest updates at
www.toshibasecurity.com
[2] If there is a defect in material or workmanship, contact the Surveillix DVR Support Center at (877) 855-1349 [877-
855-1-FIX] to speak to a technical support representative and schedule service.
[3]Arrange for delivery of the product to the Surveillix DVR Repair Facility. Products must be insured and securely
packed, preferably in the original shipping carton. A letter explaining the defect and a copy of the bill of sale or other
proof of purchase must be enclosed with a complete return street address and daytime telephone number. The Tracking
Number should also be indicated on your documents. Charges for transportation and insurance must be prepaid by the
end-user.
Critical Use Disclaimer
The product is not designed for any “critical applications.” “Critical applications” means life support systems, exhaust or
smoke extraction applications, medical applications, commercial aviation, mass transit applications, military applications,
homeland security applications, nuclear facilities or systems or any other applications where product failure could lead to
injury to persons or loss of life or catastrophic property damage. Accordingly, TAIS disclaims any and all liability arising
out of the use of the product in any critical applications.
Your Responsibilities
The above warranty is subject to the following conditions:
[1] You must retain the bill of sale or provide other proof of purchase.
[2] You must schedule service within thirty days after you discover a defective product or part.
[3] All warranty servicing of this product must be made by the Surveillix DVR Repair Facility.
[4] The warranty extends to defects in material or workmanship as limited above, and not to any products or parts that
have been lost or discarded by user. The warranty does not cover damage caused by misuse, accident, improper
installation, improper maintenance, or use in violation of instructions furnished by ISD. The warranty does not extend to
units which have been altered or modified without authorization of ISD, or to damage to products or parts thereof which
have had the serial number removed, altered defaced or rendered illegible.
ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED
WARRANTIES SET FORTH ABOVE. Some states do not allow limitations on how long an implied warranty lasts,
so the above limitation may not apply. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW
AS HEREBY LIMITED, THE FOREGOING EXPRESS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER
WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PRODUCTS OR PARTS. IN NO EVENT SHALL ISD
BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. Some states do not allow the exclusion or
limitation of incidental or consequential damages so the above limitation may not apply.
No person, agent, distributor , dealer, service station or company is authorized to change, modify or extend the
terms of these warranties in any manner whatsoever. The time within which an action must be commenced to
enforce any obligation of ISD arising under this warranty or under any statute, or law of the United States or any
state thereof, is hereby limited to one year fr om the date you discover or should have discovered, the defect.
This limitation does not apply to implied warranties arising under state law. Some states do not permit
limitation of the time within whic h you may bring an action beyond the limits provided by state law so the above
provision may not apply to user. This warranty gives the user specific legal rights, and user may also have
other rights, which may vary from state to state.
TOSHIBA AMERICA INFORMATION SYSTEMS, INC.
Imaging Systems Division
For the most up to date information visit www.toshibasecurity.com.
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TABLE OF CONTENTS
Introduction ...................................................................................................................................... 14
Product Description ........................................................................................................ 14
Features .......................................................................................................................... 15
USB Flash Drive Approved List ...................................................................................... 15
PTZ Compatibility List ..................................................................................................... 16
Quick Start Instructions ................................................................................................... 17
Logging In for the First Time ........................................................................................... 17
Installation ........................................................................................................................................ 18
Front Panel Controls ....................................................................................................... 18
16 Channel .............................................................................................................. 18
Rear Panel Connectors ................................................................................................... 19
16 Channel .............................................................................................................. 19
Connection Guide ........................................................................................................... 20
Connecting the Monitor ............................................................................................ 20
Video Inputs ............................................................................................................. 20
Connecting to a Network ......................................................................................... 20
Connecting Audio .................................................................................................... 20
Connecting a PTZ Camera ...................................................................................... 21
Connecting to a Sensor Input .................................................................................. 21
Connecting to a Relay Output .................................................................................. 21
Turning on the Recorder ................................................................................................. 22
Using the Front Panel to Turn On/Off the Recorder................................................. 22
Setup ................................................................................................................................................. 24
Setup Menus ................................................................................................................... 24
Quick Setup .................................................................................................................... 25
System ............................................................................................................................ 26
System Setup .......................................................................................................... 26
Upgrade Firmware ................................................................................................... 27
Disk Setup ............................................................................................................... 28
Format .............................................................................................................. 28
Overwrite .......................................................................................................... 29
Check ............................................................................................................... 29
SMART Check .................................................................................................. 30
User Setup ............................................................................................................... 31
Adding / Changing a User ................................................................................ 32
Configuration ........................................................................................................... 33
Shutdown ................................................................................................................. 33
Camera ........................................................................................................................... 33
Camera Setup ......................................................................................................... 33
Color Setup (Adjust) ......................................................................................... 34
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PTZ Setup ............................................................................................................... 34
Spot / Sequence Setup ............................................................................................ 35
Monitor Setup .......................................................................................................... 36
Record ............................................................................................................................ 37
Recording Setup ...................................................................................................... 37
Frame ............................................................................................................... 37
Schedule .......................................................................................................... 38
Holiday Setup ................................................................................................... 40
Audio ................................................................................................................ 40
Emergency Recording ...................................................................................... 41
Using Emergency Recording ..................................................................... 41
Motion/Event Setup ................................................................................................. 42
Input ................................................................................................................. 42
Setting Up Motion Detection Recording ............................................................ 43
Sensor .............................................................................................................. 44
Action ............................................................................................................... 45
Alarm Monitor ................................................................................................... 46
Network ........................................................................................................................... 47
Network Setup ......................................................................................................... 47
Serial Setup ............................................................................................................. 48
E-mail Setup ............................................................................................................ 49
MySurveillix ............................................................... Error! Bookmark not defined.
Information ...................................................................................................................... 51
System Log View ..................................................................................................... 51
Version View ............................................................................................................ 51
Status View .............................................................................................................. 52
Operation .......................................................................................................................................... 55
Login ............................................................................................................................... 55
Default Administrator Log In .................................................................................... 55
Live Display Mode .......................................................................................................... 55
Channel Selection .................................................................................................... 55
Icons ........................................................................................................................ 56
Mouse-Over Menu ................................................................................................... 57
Instant Recording..................................................................................................... 57
Popup Menu ............................................................................................................ 58
No Signal ................................................................................................................. 58
No Permission ......................................................................................................... 58
PTZ .......................................................................................................................... 59
PTZ Popup Menu ............................................................................................. 59
Create PTZ Preset Position ....................................................................... 59
Search ............................................................................................................................ 60
Searching Recorded Data ....................................................................................... 60
Quick Search ........................................................................................................... 60
Graphic Search ........................................................................................................ 60
Quick Backup in Search Mode ................................................................................ 61
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Express Search ....................................................................................................... 61
Event Search ........................................................................................................... 61
Jump to First Saved Data ........................................................................................ 61
Jump to Last Saved Data ........................................................................................ 61
Daylight Saving Search ........................................................................................... 62
Search Popup Menu ................................................................................................ 62
Backup (Export) .............................................................................................................. 63
Manual Export ......................................................................................................... 63
Using the Backup Player ................................................................................................. 64
Controlling Backup Player ....................................................................................... 64
Setup and Save Functions ....................................................................................... 65
Play Back Backup Image ......................................................................................... 65
Screen Division Buttons ........................................................................................... 66
Upgrade Firmware at the Recorder ................................................................................ 66
Save Settings .................................................................................................................. 67
Save Settings .......................................................................................................... 67
Import Settings ........................................................................................................ 67
Remote Software ............................................................................................................................. 68
SCS Overview ................................................................................................................ 68
Web Viewer Overview ..................................................................................................... 69
Connecting to a Recorder Using Web Viewer ......................................................... 70
Search Video Using Web Viewer ............................................................................. 70
Performing a Basic Search ............................................................................... 71
Status Search ................................................................................................... 71
Performing a Status Search ...................................................................... 71
Clean Image ..................................................................................................... 71
Print .................................................................................................................. 72
Save ................................................................................................................. 72
Digital Verifier Overview .................................................................................................. 73
Using the Digital Verifier .......................................................................................... 73
Appendix .......................................................................................................................................... 74
Button Index .................................................................................................................... 74
LED Status Indicators .............................................................................................. 74
16 Channel ....................................................................................................... 74
Function Buttons ...................................................................................................... 75
16 Channel ....................................................................................................... 75
16 Channel Buttons (continued) ....................................................................... 76
Recorder Specifications .................................................................................................. 77
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Notes
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INTRODUCTION
PRODUCT DESCRIPTION
Toshiba’s EAV recorders are powerful and affordable video management solutions, designed
for easy installation and operation. Preconfigured for conti nuous recording and DDNS, with
no additional setup required, the EAV offers quick search, setup, and backup features. EAV
recorders use an embedded Linux operating system, which provides stability and protection
from viruses.
Toshiba EAV recorders are ready for fast and seamless integration within your existing IT
infrastructure. These recorders are designed to offer unparalleled stability, security, and ease
of use in each model. Your securit y investment has never been easier to maintain. Multiple
users may connect through any net work for simultaneous live viewing, and digital search.
This powerful software enables users to establish recording schedules, create motion
detection zones, and use PTZ controls on available attached video in put devices. With the
latest advancements in the EAV firmware, searching and inde xing your video archive is fast
and easy.
The EAV is designed to provide the power and versatility of EAV recorders in a smaller
chassis for easier storage and operati on.
All Toshiba recorders come with free SCS remote management and viewing software
allowing you to connect to any number of recorders from virtually anywhere using your PC or
laptop. Toshiba’s suite of applications allow you to remotely manage recorder settings and
permissions, view live virtual multiplexed video from multiple record ers on multiple displays,
monitor alarm and sensor events remotel y, create custom maps of facilities, and search or
backup recorded video.
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FEATURES
The EAV includes the follo wing features:
16 composite video input connectors
Compatible with color (NTSC or PAL) and B&W video sources
Multiple search methods (Calendar, Event)
Records up to 240 NTSC Images Per Second (IPS)
Live real time video display (NTSC: 480 IPS / PAL: 400 IPS)
Continuous recording with disk overwrite mode
Continuous recording during backup, search, and remote ac cess
Unique motion recording co nfiguration for each camera channel
Custom motion detection areas for each cam era channel
Multiple recording modes (Manual / Schedule / Event)
Audio (Mono) recording and p layback
4 built-in sensor inputs (Normally Open or Normally Closed)
2 built-in relay outputs (Normally Open or Normally Closed)
Remote access
PTZ camera control
USB FLASH DRIVE APPROVED LIST
These USB flash drives have been tested and approved to work with the EAV. Other USB
flash drives may also work with the EAV but have not yet been tested.
Manufacturer Model
SanDisk Cruzer
Talent Flash
Corsair Voyager
Lexar JumpDrive
Kingston Traveler
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PTZ COMPATIBILITY LIST
Toshiba EAV recorders support a wide selection of PTZ camera protoc ols:
Toshiba – Pelco D
American Dynamics
DynaColor
D-Max
ERNITech
FastraxII
Ganz-PT
Honeywell MAXPRO
Honeywell VCL
Honeywell (GC-655P)
Honeywell (HSD-250)
Honeywell (HSD-251)
HISHARP
HSDN 251/230
KALATEL
LG (LVC-A70X)
LILIN
ORX-1000
Pelco-D
Pelco-P
PTC-400C
RS-485 DIRECT
SCC-641
SCC-645A
SDM-100
SJ-3728R1
SK-P
SK-S
SPD-1600
SRX-1008
TBT-DOME
Vison-360
Visiontech
WSD7425D
WV-CS854
YOKO-CCTV
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QUICK START INSTRUCTIONS
1. Turn on the recorder. See the Turning on the Recorder section of this manual for more
details.
2. Log in. The default password is 1234
3. Complete System Setup to set up the date, time and system ID. See the System section
for more details.
4. Complete Disk Setup to set overwrite options and enable SMART Check. See the Disk
Setup section for more details.
5. Complete User Setup to change the Admin password and add additional users. See the
System > User Setup section for more details.
6. Complete Camera Setup for all attached cameras. See the Camera section for more
detail.
7. Complete PTZ Setup for any attached Pan / Tilt / Z oom cameras. See the PTZ section
for more details.
8. Create a recording schedul e. See the Record section for more details.
9. Complete Sensor Setup to enable any external devices connected to sensor inputs or
relay outputs. See the Record > Motion/Eve nt section for more deta ils.
10. Complete Motion/Event Setup to trigger recording on an event: motion, sensor, video
loss. See the Motion/Event section for more details.
The recorder is no w configured to record, search and playback video. See the Operation
section in this manual for more information on usin g the recorder.
LOGGING IN FOR THE FIRST TIME
Default administrative log in information:
ID: admin
Password: 1234
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INSTALLATION
FRONT PANEL CONTROLS
16 Channel
USB Port
LED Indicators
Power
Rec
Network Powe
r
Enter
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REAR PANEL CONNECTORS
The rear panel of the recorder contains virtually all of the connectors you will be using. The
diagram below shows the location and description of each connector.
16 Channel
Primary and Spot
monitor outputs
Power input
VGA output
USB port
Video In ports
Sensor input / Relay output
HDMI output
A
udio input
A
udio output
NTSC/PAL switch
Network port
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CONNECTION GUIDE
Connecting the Monitor
There are three available monitor outputs on EAV recorders.
HDMI output for HDMI monitor
Composite Monitor output for CCTV monitor – BNC (TV OUT)
Spot monitor output for CCTV monitor – BNC (Marked SP OT)
VGA output for VGA monitor
Video Inputs
The EAV includes 16 BNC video inputs on the rear of the recorder.
Connecting to a Network
Use the RJ45 jack on the rear of the recorder when connecting to a network.
Connecting Audio
To record audio, connect the audio so urce to the connections on the audio port on the back
of the recorder.
To listen to live or recorded audio connect the Audio Out Por t to an amplified speaker system.
Note The audio output is a line level source which requires an amplified speaker system.
The audio input can be from an ampl ified source or directly from an amplified
microphone.
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Connecting a PTZ Camera
The RS485 connector can be used to control Pan / Tilt / Zoom (PTZ) cameras. See the PTZ
camera manufacturer’s manual for config uring the RS485 connection.
Connect RX-/TX- and RX+/TX+ of the control system to the TX-/RX- and TX+/RX+
(respectively) of the recorder.
Note Use the RS485 connector for external contro l systems such as a control keyboard.
Connecting to a Sensor Input
To make connections on the Alarm Connector Strip: Press and hold the button and insert the
wire into the hole below the button.
To disconnect the wire, press and hold the button above the wire, and then pull it out.
Sensor In
Use external devices to send a signal to the recorder when an event occurs. Mechanical or
electrical switches can be wired to the Sensor In and Ground (G) connectors.
Note All connectors marked G are common. Conn ect the ground side of the sensor input
and/or alarm output to the G connector.
Connecting to a Relay Output
To make connections on the Alarm Connector Strip: Press and hold the button and insert the
wire into the hole belo w the button. To discon nect the wire, press and hold the button above
the wire and pull it out.
Alarm Out
The recorder can activate external devic es such as buzzers or lights. Connect the external
device to the Alarm Out and Ground (G) connectors. See Sensor Setu p in the manual for
more details.
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TURNING ON THE RECORDER
1. Connect camera cables.
2. Connect a network cable and a monitor cable.
3. Connect the power cable to the recorder and wait until the main screen is displayed on
the connected monitor; this process will take approximately two minutes.
Tip See the Connection Guide section for more details.
Using the Front Panel to Turn On/Off the Recorder
To start the recorder:
Press and hold the POWER key on the front panel of the recorder until the lights start to
flash.
To shut down the recorder:
Click MENU on the hover menu, click SETUP, and then click SHUTDOWN.
OR
Press and hold the POWER key on the front panel of the recorder, log in when pr ompted
and select OK to shut down.
Note Only authorized users can shut down the recorder.
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Notes:
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SETUP
SETUP MENUS
Use the setup menus to configure all of the recorder settings, schedule recording, networking
and shutdown.
Connect a USB mouse to the recorder to navigate setup menus and recorder functions. See
the Logging In for the First Time section if entering setup for the first time
If you do not have a USB mouse, you can press the SETUP key on the front of the recorder
to enter the setup menus and log in. Use the and ke ys on the front of the recor der to
navigate individual menus, and use the and keys to select a new setup menu.
Note The instructions in this manual direct you in the use of a mouse to navigate the
setup and functions of the recorder. You may also use the keys on the front of the
recorder.
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QUICK SETUP
The Quick Setup allo ws you to define global recording settings for an e asy and custom
recording schedule on the recorder.
Global Resolution – 352x240 / 704240 / 704480.
Record Mode – CONTINUOUS / MOTION / SENSOR / CONTINUOUS+MOTION /
CONTINUOUS+SENSOR / MOTION+SENSOR
Average Days to Reco rd – [The estimated days of recording determined by resolution, IPS
(Images Per Second), PICTURE QUALITY, and available storage size.]
IPS Per Channel – 1 ~ 30 [Maximum varies with resolution.]
Picture Quality – LOW / NORMAL / HIGH / HIGHEST
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SYSTEM
System Setup
1. To enter System Setup, click MENU on the hover menu, and then click SETUP.
2. Click SYSTEM, and then click SYSTEM SETUP.
3. Click SAVE to save your updates.
Video Format - NTSC / PAL, Display only.
Tip Use the PAL/NTSC switch on the back of the recorder to change the setting.
Language - ENGLISH / SPANISH / FRENCH [User Selectable].
DVR ID - Required for the operation of multiple units when using a PTZ keyboard joy stick.
Each system must have a unique ID to function properly.
Date Format - US (MM-DD-YYYY) / EURO (DD-MM-YYYY) / ASIA (YYYY-MM-DD) – [User
Selectable].
Date – Click the DATE, and then click the values to adjust. Click SAVE when you are
finished.
Time – Click the TIME and then click the values to adjust. Click SAVE when you are finished.
Time Zone - Click the TIME ZONE, and then select your desired Time Zone. Click OK to
save.
Note The date and time must be set manuall y; changing the time zone will not
automatically change the Time/Date display.
27
System Setup Continued
Use DST – After completing the Time Zone setup, click the USE DST value (ON or OFF) to
enable or disable Da ylight Saving Time.
NTP Type – Click NTP TYPE to enable or disable a Network Time Protocol. In the NTP Type
window, enable NTP SERVER, and then type your desired NTP Server URL. Click SYNC
NOW, and then click OK.
Keypad Beep - Enables or disables audible keypad touch confirmation. (ON / OFF)
Auto Log Off – This feature will close the Setup Menu after a predetermined per iod of
inactivity.(1 ~ 10 min, OFF).
S/W Upgrade – Start firmware upgrade from USB media.
Upgrade Firmware
1. Click MENU on the hover menu and select SETUP.
2. Click SYSTEM, and then click SYSTEM SETUP.
3. Click S/W UPGRADE to open the UPGRADE FIRMWARE window.
4. Connect your storage device to the USB port.
5. Click SCAN.
6. Click OK to start the upgrade.
28
Disk Setup
Format
Shows installed Hard Disk Drives and the status of other attached storage devices.
To format a Hard Drive or USB device, select the appro priate device, click FORMAT, and
then click YES.
Tip Refer to the list of Approved USB Flash Drives in the Introduction of this ma nual.
To refresh the list of connected USB devices, click RESET.
Caution All USB devices must be formatted as FAT32 before using with the recorder.
Note When formatting a drive, all video and other data stored on that drive will be
permanently erased and cann ot be recovered.
29
Overwrite
Set options for overwriting data when the Hard Disk Drive becomes full.
Enable HDD OVERWRITE to allow the recorder to write over previously recorded data,
starting with the oldest date, when the HDD is full. If set to DISABLE the recorder will not
record any new data once the HDD becom es full.
Enable a DISK FULL WARNING for notification when the HDD becomes full and HDD
Overwrite is disabled.
Check
Check the HDD for errors or failure.
30
SMART Check
S.M.A.R.T. = Self Monitoring Analysis & Reporting Technology.
Enable SMART Check to detect signs of HDD failure.
1. Set ENABLE S.M.A.R.T. to ENABLE or DISABLE.
2. Set a CHECK INTERVAL between 1 and 24 hours.
3. Define a TEMP THRESHOLD and select Celsius or Fahrenheit.
Note The recommended upper optimum operating temperature for the HDD is bet ween
104° F to 122° F (40° C to 50° C).
4. Select a S.M.A.R.T. WARNING to be activated when the HDD reaches the defined
threshold.
5. Click SAVE to save your settings.
Tip Select HDD INFORMATION and press ENTER to view the current HDD and USB
drive information.
31
User Setup
Use the User Setup to Add or Delete users.
32
Adding / Changing a User
To add a new user:
1. Click MENU on the hover menu and click SETUP.
2. Click SYSTEM, and then click USER SETUP.
3. Click ADD/CHANGE.
4. Type a USER name.
5. Type a PASSWORD and CONFIRM for the new user.
6. Select the FUNCTION and SETUP access options for the user.
7. Select which cameras will be visible to the us er in LIVE and PLAYBACK modes.
SHUT DOWN – Allow the user to shut down or restart the recorder.
EXPORT – Allow the user to perform an export or backup saved data.
USE CD/DVD/USB - Allow the user to use the USB port. This is a server-side featur e only.
SEARCH – Allow the user to use the search functions to locate video and access video from
the current day using the REPLAY ke y on the front panel.
EXPORT VIEWER – Allow the user to include a copy of the Backup Viewer application when
a local backup is made. This is a server side feature only.
NETWORK CONNECTION – Allow the user to log in using Web Viewer.
PTZ – Allow the user control of any connected PTZ cameras.
HEALTH CHECK – Allow the user to use the Health Check function of SCS to connect to and
monitor the recorder.
INSTANT RECORDING – Allow the user to activate the Instant Recording feature.
SETUP ACCESS PERMISSION – Allow the user to access the selected portion of the setup
menu.
LIVE & PLAYBACK – Allow the user to view live and recorded data for only the selected
cameras.
33
Configuration
Import and Export current settings. See details in the Save Settings
section.
Shutdown
Use Shutdown to safely shutdown the system.
1. On the hover menu, click MENU, and then click SETUP.
2. Click SYSTEM, and then click SHUTDOWN.
3. Click OK.
4. Turn the power off when shutdown is complete by unplugging the power adapter cord on
the back of the recorder.
Note Improper shut down of the system can cause data loss and system corrupt ion.
CAMERA
Camera Setup
CH – Camera Channels
NAME – Use the on-screen keyboard to enter a camera name [user defined].
HIDDEN – ON/OFF
Note HIDDEN on the CAMERA SETUP page hides cameras fro m the main monitor
(VGA/HDMI/MAIN BNC) when no users are logged in. To hide cameras from users,
clear camera check boxes on the SYSTEM > USER SETUP > ADD/CHANGE.
ADJUST – D etailed camera display settings
34
Color Setup (Adjust)
CAMERA – 1 ~ 16 [camera to apply color settings to]
BRIGHTNESS – 0 ~ 20
CONTRAST – 0 ~ 20
COLOR – 0 ~ 20
DEFAULT – Apply default system color settings
APPLY ALL – Apply current color settings to all cameras
PTZ Setup
CH – Camera Channels
BAUD RATE – Sets the port information for the connected camera. [Consult the
documentation provided by the camera ma nufacturer to obtain this information.]
ID – Sets the PTZ ID from 1-255
PROTOCOL – Select a PTZ protocol
35
Spot / Sequence Setup
Spot/Sequence Setup allows you to set the parameters for the SPOT OUT on the recorder
and the local live view sequencin g.
SPOT – Configure the SPOT OUT connection.
INTERVAL – Set the sequence interval time (1 ~ 100 seconds).
POPUP – When enabled, this function interrupts the sequencing when an event occurs, an d
switches to the event channel (ON / OFF).
CHANNEL SELECT – Select cameras to include in sequence (1~16, ALL).
SEQUENCE – Configure the appeara nce of the sequence on the live vie w screen
(VGA/HDMI/MAIN BNC).
PAGE DWELL TIME – Set the sequence interval time for full pages (0 ~ 100 seconds).
36
Monitor Setup
TRANSPARENCY SETUP – Set the transparency of the setup windows (0 ~ 20).
VGA RESOLUTION – Set monitor resolution.
FIT-IN VGA – Adjusts the display to display properly on a VGA monitor. When FIT-IN VGA is
not selected, the display is adjusted to display on a monitor connected to the TV Out BNC
output.
OSD – Select the items to display on the screen (DATE, TIME, TITLE, PTZ, RECORD,
AUDIO).
37
RECORD
Recording Setup
Frame
ON/OFF – Enable or disable recording on individual camera channels.
SIZE – Choose the recording resolutions (352240 / 704240 / 704480 / 960x 480).
IPS – Choose the recording rate (1~30 Images Per Second).
QUALITY – Choose the image quality (LOW / NORMAL / HIGH / HIGHEST).
INTENSIVE – Enable Intensive Recording to be triggered on a sensor or motion event
(ON/OFF).
Note When a motion or sensor event occurs, INTENSIVE RECORDING automatically
increases the recording rate to the maximum IPS that is available (based on your
current recording configuration frame rate) up to 30 IPS per channel. If events
occur on multiple channels with intensive recording enabled , the available IPS is
evenly distributed across those channels.
PRE ALARM – Set the Pre-Alarm recording time (0~5 seconds).
POST ALARM – Set the Post-Alarm recording time (0~30 seconds).
USED IPS – This displays the images per second (IPS) currently used, and the total available
IPS.
38
Schedule
Set the recording schedule for each camera:
1. On the hover menu, click MENU, and then click SETUP.
2. Click RECORD, and then click SCHEDULE.
3. Select a camera to create a recording schedule, or select ALL.
4. Select your desired RECORD MODE.
5. Click hour block or the day of the week to set the entire day.
NO RECORDING
No Color
No recording.
Even if you set recording frames and select ON in
RECORD > CAMERA, the recorder will not record
anything if you select OFF in RECORD > SCHEDULE.
CONTINUOUS
Yellow
Continuous recording.
MOTION
Green
MOTION-detection recording.
In this mode, the unit records only when motion is
detected in the motion area, and stops recordin g when
motion is not detected. Adjust motion area settings in
RECORD > MOTION/EVENT SETUP > INPUT.
If you set motion to OFF in RECORD > MOTION /EVENT
CONFGURATION and set CONT + MOT in SETUP >
RECORD > SCHEDULE the recorder will NOT record
when motion is detected.
39
SENSOR
Orange
Sensor-activated recording.
In sensor mode, the unit will record when a sensor is
triggered - during DURATION time as set in RECORD >
MOTION /EVENT CONFGURATION > ACTION.
CONT+MOT
Sky Blue
Continuous and motion detection recording
The unit records in CONTINUOUS mode but switches to
MOTION when motion is detected in the motion area. The
recorder also will log a Motion Event an d send the event to
the Remote Monitoring software.
If you set motion to OFF in RECORD > MOTION /EVENT
CONFGURATION and set CONT + MOT in SETUP >
RECORD > SCHEDULE the recorder will NOT record
when motion is detected.
CONT+SENS
Brown
Continuous and sensor-activa t ed recording
In this mode, the unit records continuously and switches to
SENSOR recording mode when a sensor is triggered. The
recorder also will log a Sensor Event and send the event
to the Remote Monitoring software.
MOT+SENS
Lilac
Motion detection and sensor-a ctivated recording.
The recorder will only record when motion is detected or a
sensor is triggered.
40
Holiday Setup
Add a recording schedul e for a specific date in HOLIDAY SETUP. You can add up to 32
individual holid ay recording schedules. To add a new HOLIDAY schdule:
1. On the hover menu, click MENU, and then click SETUP.
2. Click RECORD, and then click RECORD SETUP.
3. Click SCHEDULE.
4. Create a recording schedul e in the H.DAY row.
5. Click HOLIDAY SETUP.
6. Click the DATE, and set your desired holiday date using the on-screen calen dar.
7. Click the DESCRIPTION column to type a description or name for this holiday.
8. Click ADD to add the holiday.
Audio
MAPPING AUDIO TO VIDEO – Associate cameras to the appropriate audio channel.
AUDIO IN – Enable or disable each audio channel for recording (ON / OFF).
AUDIO VOLUME – Set audio volume (1~15).
TWO WAY AUDIO – Enable or disable t wo-wa y audio (ON / OFF).
41
Emergency Recording
Configure the recording settings for Emerge ncy Recording and Instant Backup to use when
they are activated.
Emergency Record:
IPS – Set the recording rate per camera (in Images Per Second).
QUALITY – Set the picture quality (affects file size).
SIZE – Set the resolution of the video image.
Instant Backup:
Note Instant Backup functions are only available on EAV Max recorders. The EAV does
not support Instant Backup.
Using Emergency Recording
To activate Emergency Recording on the recorder:
Press the REC key on the front panel of the 16ch model, or click the Emergency
Recording button on the hover menu.
The E-REC recording icon will appear in the lower right corner of the screen.
To cancel Emergency Record ing:
Press the REC key on the front panel of the 16ch model, or click Emergenc y Recording
on the hover menu.
The recorder will resume sche duled recording.
42
Motion/Event Setup
Motion / Event Setup has four sections; Input, Sensor, Action, and Alarm Monitor. When an
event occurs (Input), the unit records the image accor din g to its settings (Camera Setup) and
triggers an alarm (Action).
Input
CH – Channels 1-8 will app ear by default. To view channels 9-16, click CH.
MOTION – Enable or disable motion input (ON / OFF).
SENSITIVITY – 1~10 (1 = least sensitive, 10 = most sensitive)
AREA – Define the motion detection area.
SENSOR – Associate a sensor with the camera cha nnel.
VIDEO LOSS – Associate a channel to monitor for video loss detection.
43
Setting Up Motion Detection Recording
To record data only when motion is detected:
1. On the hover menu, click MENU, and then click SETUP.
2. Click RECORD, and then click MOTION/EVENT SETUP.
3. Set MOTION to ON.
4. Set the motion SENSITIVITY level. [1~10].
5. To set a global motion area (each channel can also be configured individually), click
AREA.
6. Use the mouse to select or clear squares on the grid:
a) Right click the screen, and then click CLEAR ALL.
b) Click the squares to include in the motion grid.
c) Right-click again, and then click S AVE AND EXIT to save the selected motion grid.
7. Repeat as necessary for each camera ch annel.
8. When motion area setup is complete select SAVE to save settings and exit setup.
44
Sensor
Sensor Setup
1. Set the Sensor TYPE to N/O (Normally Open) or N/C (Normally Closed).
2. Repeat for all sensors.
3. Click SAVE.
Alarm Setup
1. Enable or disable the SIGNAL (ON / OFF).
2. Set each alarm TYPE (NO / NC).
3. Repeat for all relays.
4. Click SAVE.
Power Off
The POWER OFF option is a preset function that triggers an alarm relay when the recorder
loses power. This function is preconfigured to set alarm rela y No. 1 to ON and N/C. When a
power loss occurs, alarm relay No. 4 will open. When power is restored the alarm will close.
S.M.A.R.T. Alarm
The S.M .A. R.T. ALARM option is a preset function that triggers an alarm rela y when the
HDD exceeds the temperature threshol d configured on the SYSTEM > DISK SETUP >
S.M.A.R.T. page. This function is preconfigured to set an alarm relay to ON and N/C. When
the HDD exceeds the temperature threshold, the alarm relay will open. When the temperature
is at a safe level again the alarm will close.
Note SET and CLEAR are used to test the alarm relay operation. SET is used to
manually activate all relays that are set to ON. CLEAR is used to manually
deactivate all relays.
Hold Video Loss
When set, the alarm will stay on when a channe l loses video. The alarm will turn off when
Video returns.
45
Action
CH – Channels 1-8 will app ear by default. To view channels 9-16, click CH.
Alarm – Associate an alarm relay with a camera channel ( OFF / 1).
Delay – Set the delay time for relay to activate (0~100 seconds).
Duration – Set the duration of the alarm relay (0~100 seconds).
Preset – Enable a PTZ camera to move to a preset position when an event occurs (0~100).
See PTZ Control for more information.]
Notify – Select the type of alarm to associate with this event (BUZZER / POPUP).
46
Alarm Monitor
Send event information to a remote client using the Alarm Monitor software.
1. Set SEND TO ALARM MONITOR to ON.
2. Select the types of events to send to the Emergency Agent
(MOTION, SENSOR, MOTION + SENSOR).
3. Type the IP ADDRESS of the remote client.
4. Type the PORT number.
Note The port number selected is the port that Alarm Monitor uses on the remote PC.
The port shown in this screen must match the port shown in Emergenc y Agent or
SCS and the port must be open on the remote PC.
47
NETWORK
Network Setup
Configure network settings.
Network
HOST NAME – Host name for the recorder on the network.
NETWORK TYPE – Select STATIC IP to manually define a static IP address. Select DHCP
for a DHCP server to assign an IP address automatically. Contact your network administr ator
for more information.
IP ADDRESS – You can set the IP ADDRE SS if your network type is set to STATIC. Contact
your network administrator for this information.
CLIENT CONFIGURATION – Set up the connection ports and Max transfer speed for remote
connections.
CENTER PORT – EAV recorders use the Center port and the primary
communication port to create remote connections. This port must be the same
as the port setting on the remote PC.
VIDEO PORT –EAV recorders use multiple ports to create remote connections.
The remote port is user-defined (default 200 0), and a secondary port is
automatically assigned (def ault 2002). The recorder assigns the secondary port
based on the remote port, in increments of two. (For example, if you set the
remote port to 2222, then the secondary port will be 2224.) Verify that all these
ports are available when setting up Network Address Translation (NAT) or
firewall.
WEB PORT – Defines the port that Internet Explorer uses to connect over the
web and view video. If this port is changed then the new port must be defined
when attempting to web connect. (For example, if your IP address is 10.0.0.5
and you change the web port to 800, then you must type http://10.0.0.5:800 in
your browser.)
MAX TRANSFER SPEED – Set network bandwidth. This feature is used for
slower internet connections to throttle the amount of data the recorder sends
across the network at a time.
Network Setup continued
48
DDNS - Dynamic Domain Name Service (DDNS) is a service that allows a connection to an
IP address using a hostname (URL) address instead of a numeric IP address. Most Internet
Service Providers use Dynamic IP Addressing that freque ntly changes the public IP addre ss
of your internet connection; this means that remote con nections through SCS and Remote
would require frequent up dates. DDNS automatically redirects traffic to your current IP
address when using the hostname address (i.e. oe123456.Toshibadvr.com).
DDNS SERVER – The current DDNS server.
HOST NAME – Hostname for the DDNS server account.
ID – Username for the DDNS server account.
PASSWORD – Password for the DDNS server account.
STATUS – Checks DDNS settings by attempting to communicate with the DDNS Server.
Serial Setup
Configure connected serial devices.
Note: EAV recorders do not have an RS-232 port for connecting serial devices.
TYPE – NONE / EXTERNAL CONTROLLER
MODEL – Select appropriate model.
Port Information
BAUD RATE / DATA BIT / PARITY / STOP BIT
49
E-mail Setup
The recorder can send an e-mail n otificatio n to up to six defined e-mail address es when an
event happens.
E-MAIL SERVER – Configure the recorder to use selected e-mail server (DVR / SMTP).
OPTION – Define the type of event that will trigger an e-mail notification.
MOTION – After a motion alarm is triggered.
SENSOR – After a sensor alarm is triggered.
VIDEO LOSS – After video loss on a camera
POWER – When the recorder is shut do wn and restarted.
SETUP – When a user accesses Setup.
LOG IN – When a user logs in.
LOGIN FAIL – After one failed login attempt.
DISK FULL – When the HDD reaches the user-defined maximum disk full
percentage. See DISK MANAGEMENT – OVERWRITE.
S.M.A.R.T. – When the HDD reaches the user-defined maximum temperature.
See DISK MANAGEMENT – S.M.A.R.T..
PIC – ON / OFF [Enable to send a picture of the event.]
E-MAIL ADDRESS – Enter the e-mail address.
50
MySurveillix
To enable MySurveillix on your recorder during the initial configuration:
1. Click ENABLE MYSURVEILLIX NOW.
Note To enable MySurveillix at any time after the initial configuration, go to NETWORK >
MYSURVEILLIX SETUP and then set ENABLE MYSURVEILLIX to ON.
2. Log in using the admin user account. (default username: admin, password: 1234)
3. Set the CUSTOM DAY/NIGHT TIME.
4. Click SEND to send a test report to MySurveillix.
5. To send Alarm Events to MySurveillix, set SEND ALARM EVENTS INSTANTLY to ON.
6. To send active updates to MySurveillix every 5 minutes, set HEARTBEAT to ON.
7. Click SAVE to save your settings.
51
INFORMATION
System Log View
Displays system log information. System Log View displays the recent activity of all users on
the recorder. You can export and save the S ystem Log to review user activity.
Version View
Displays system information and software version information for the recorder.
52
Status View
Displays status screens for:
Disk
Record
Audio
53
Status View continued
Sensor
Network
Event
54
Notes:
55
OPERATION
LOGIN
The LOG-IN window will display on the monitor until a user logs in with the correct ID and
password.
Tip To prevent unauthorized changes to the system settings, the administrator should
change the default administrat or pas sword and create a User account.
Default Administrator Log In
The default administrator account lo gin is:
USER: admin
PASSWORD: 1234
LIVE DISPLAY MODE
Channel Selection
A live image can be selected by pressing corresponding number ke y on the front panel of the
recorder.
The images can be seen in real-time in th e configuration of 1, 4, 9, 16 channels screen. T o
toggle through the vie wing options press LIVE on the recorder.
To select a channel using a m ouse, double-click the video image. To return to a previous
screen mode after selecting a vie wing chan nel, double-click again.
56
Icons
In Live mode, icons or messages on the screen indicate the system mode or status.
Right-upper corner on each CH. Right-bottom corner on full screen.
Continuous Recording
No HDD, Smart
Alarm & HDD Failure
Motion Detection
Recording
Using Emergency
Recording
Sensor Activated
Recording Using PTZ
Continuous + Motion
Alarm Recording
Warning for
exceeding
temperature
Continuous + Sensor
Activated Recording
Showing sequence
mode
Motion Detection + Sensor
Activated Recording
Showing digital zoom
mode
Emergency Recording
Sensor Activated
Motion Detected
Audio Channel
PTZ Camera
57
Mouse-Over Menu
Move the mouse to the bottom of the monitor in live mode. The hover me nu will appear.
Sequence – Click to start camera sequence.
Emergency Recording – Click to start instant recording. In instant record ing
mode, the system records all channels at the recording rate configured on the
Emergency Recording screen.
PTZ Mode – Click to enter PTZ mode. In PTZ mode, you can pan/tilt and
zoom by moving the mouse pointer, referred to as a virtual j oystick.
Quick Search – Click to automatically play back the most recent vid eo clip.
Dock Tool Menu – Click to dock the Tool menu at the bottom of the screen.
If the Tool menu is not docked, it will be shown only when you plac e the
mouse pointer in the lower portion of the screen.
Note If there is no icon in the right upper corner of the live screen mode, it means that
the system is not currently recording. If this is the case, you should check the
recording schedule or camera setup in the main setup menu.
Instant Recording
The front panel of the 16ch model and hover bar has an Instant Recording button. Press the
button to instantly start recording all the channels at the recording rate configured in
Emergency Record setup. All the channels, regardless of recording mode & recording on/off,
will record.
will show in live mode and a red bar represents Instant Recording video i n the
graphic search bar.
58
Popup Menu
Right-click the live screen to open the Popu p Menu.
HIDE LIVE VIEW – Hide the selected camera from Live
view.
RECORD CHANGE – Change the recording settings for
that channel including PPS, quality, resolution and event
response.
PAGE SEQUENCE – The SEQ icon appears on the bottom
right of the screen and displayed channels will be
sequentially changed.
FREEZE ALL – Pause all channels displayed on-scree n.
AUDIO – Select an audio channel to play on attached
speakers.
LOGOFF – Select to log out the active user.
SEARCH – Open the Search Menu.
INSTANT BACKUP – Backup direction to connected USB drive.
PTZ – Switch to PTZ mode.
SETUP – Open the Setup Menu.
No Signal
If no camera is connected to a channel, NO SIGNAL appears on the display screen. When a
camera is disconnected, the recorder will generate a warning sound according to the system
settings.
No Permission
The Administrator can set different levels of authorization for each user. If a user does not
have permission to view a particular live or pla yback channel, that channel will appear black
in live and playback mode. If a user attempts to access a restricted function, a NO
PERMISSION warning is displayed.
59
PTZ
To enter PTZ mode:
Right-click the Live screen and select PTZ on the pop-up menu.
OR
Click the PTZ icon on the hover menu.
Drag the mouse up/down or left/right to move pan/tilt position of the camera. As you move the
mouse away from the center of the screen, the camera movement speed increases. You can
also zoom-in/out by using the scroll wheel on the mouse.
Note Full PTZ functions are available using the front panel buttons, a mouse, or a
keyboard controller.
PTZ Popup Menu
Right-click the desired camer a to open the PTZ Popup menu while in PTZ mode.
M Access the camera OSD menu.
ZOOM Zoom in/out on PTZ camera.
Enabled by default in PTZ
mode.
FOCUS Adjust focus on PTZ camera.
IRIS Adjust the iris on PTZ camera.
PRESET Go to preset position. Select the
preset number. The maximum
preset number is 255.
PRESET TOUR Start preset tour. PRESET
TOUR will sequence though all
preset positions. Can onl y be
enabled while in full screen
mode.
Create PTZ Preset Position
1. Right-click your desired PT Z camera to open the PTZ Popup menu while in PTZ mode.
2. Select a PTZ Preset ID number.
3. Click MOVE under PRESET to move the camera to the desired position.
4. Click SET to save the preset position.
60
SEARCH
Searching Recorded Data
Search recorded video on the recorder to find a specific time or event.
1. On the hover menu, click MENU, and then click SEARCH.
2. Select your TARGET media (HDD / USB).
3. Select your desired search m ethod.
Quick Search
On the hover menu, click to automatically playback the latest video clip.
Using the playback control icons, you can search recordings and control the speed of the
forward or backward playback (2x, 4x, 8x, 16x, 32x).
Graphic Search
In the search mode, move the mouse to the bottom of the screen and click the colored time
bar to search the desired section of recorded video.
The white-vertical line indicates the current search time.
The colors of the time bar are different according to the recording method selected.
Yellow – Continuous recording
Green – Motion-detection recording
Orange – Sensor-activated recording
Sky Blue – Continuous + Motion detection recording
Dark orange – Continuous + Sensor-activated recording
Pink – Motion detection + Sensor-activated recording
Red – Emergency Recording
Dark Blue – Data recorded during DST (Daylight Sav ing Time)
61
Quick Backup in Search Mode
You can easily archive video while watching a video pla yba ck.
Note: The Quick Backup is only availab le using the BACKUP button, provided on the 16
CH EAV recorder.
In the search mode:
1. Press the BACKUP on the front panel to set the Start time. You will see S [Date/Time of
clip] in right bottom of the playback monitor.
2. Continue video playb ack until you reach the end of the desired clip.
3. Press the BACKUP again to set the end time. The backup menu will open and you can
select the backup media (USB thumb drive) and complete the backu p.
Express Search
Select a specific date and time to search for recordings:
1. On the hover menu, click MENU, and then click SEARCH.
2. Click EXPRESS SEARCH.
3. Click a date on the list.
4. Click the appropriate set of channels and then move the white vertical line indicator to
select a specific time for searching.
Tip Dates with an asterisk contain recorded video data.
5. Click PLAY.
6. Use the playback controls to view the video.
Event Search
Use the Event Search to find particular events.
The 11 most recent events display o n the first Event Search/Log page. Click the arrows at the
top of the screen to view the remianing entries for each date. You can filter the log results by
SENSOR, MOTION, VIDEO LOSS, and DISK FULL.
Write the Event log to a connected USB device in text file format:
1. Connect a USB device to the recorder.
2. Click SCAN, and then click EXPORT to copy the log information to the U SB device.
3. The Event Log is saved in a dated folder as a system.log file.
Jump to First Saved Data
Go to the first frame of the recorded data. This is the oldest image recorded .
Jump to Last Saved Data
Go to the last frame of the recorded image. This is the latest image recorded.
62
Daylight Saving Search
Daylight Saving Search is used to find recorded data after switching the time at the end of
Daylight Saving Period. The System will record data with the same time stamp for two hours
when they are repeated. If any overlappe d time data exists the system will display the times
on this page.
Search Popup Menu
Use to access display options in Search Mode.
Right-click the desired chann el to open the Search
Popup Menu.
TIME SELECTION – Change the Date/Time to search.
AUDIO ON – ON / OFF.
SAVE JPEG – Save a JPEG still image of the current frame.
Note SAVE JPEG is only available when a single
camera is selected. To activate, select a single channel (full screen), pause
playback, and press ENTER twice, or right click the chan nel to open the popup
menu.
63
BACKUP (EXPORT)
Manual Export
Back up recorded data on a c onnected USB device.
Tip Using this export method, video data is saved in a proprietary format and must be
viewed using the Export Viewer software.
To configure a data backup:
1. Click MENU on the hover menu, and then click BACKUP.
2. Connect a USB device.
3. Click SCAN to locate the device.
4. Select your desired CAMERAs and the FROM and TO time for the backup.
5. Click ESTIMATE to display estimated data size and free space ava ilable.
6. Select EXPORT VIEWER to add the Export Viewer to the backup file.
7. Click EXPORT.
Caution Refer to the USB Flash Drive Approved List in the Introduction chapter. If you are
using a new USB device to back up your dat a, you must format it first as FAT32.
Note Click ESTIMATE before clicking EXPORT. If any backup parameters are changed
(Date, Time, Channels) you must click ESTIMATE again.
Caution Do not shutdown the system during the bac k up process.
64
USING THE BACKUP PLAYER
Play recorded video on a PC using Backup Player, the proprietary media player included with
every backup file.
Controlling Backup Player
Pause
Back Forward
Pr
e
vi
ou
s
Ne
xt
Fram
e
65
Setup and Save Functions
These function buttons allow you to configure the Backup Player and save a JPEG image or
AVI video.
OPEN – Allows you to choose which data to open. When selecting data that is
saved to your local hard drive , the video must be in a directory named DATA.
Navigate to the folder above the DATA directory and click OK to see the
available playback options.
SETTINGS – Select Direct Draw De-Interlacing for image vi ewing. Also allows
you to include Image informati on when exporting a JPEG
EXPORT AVI –To export an AVI file: Click this button, enter the desired Digital
Signature, the AVI start time, the AVI end time and to include audio data (if
desired) and press OK.
ZOOM – Select this button to turn your cursor into a magnifying glass and click
the desired camera image to zoom in.
EXPORT JPEG – To save a JPEG: Click this button, enter the desired Digital
Signature and click OK, then bro wse to the desired save location.
PRINT – Opens the print windo w on your co mputer.
Play Back Backup Image
Play recorded video on a PC using the proprietar y med ia player included wit h every backup
file.
1. Connect your USB device to the PC.
2. Navigate to the files on the USB drive.
3. Double-click the MultiBackupPlayer application.
4. Click the Open Video File icon and select the file to view from the desired date folder.
66
Screen Division Buttons
The Screen Division buttons allows you to view cameras in grou ps such as two by two, three
by three and four by four. The button options are shown below.
Single Channel View – Displays one camera channel. To return to a different
Multi-Camera View, select a different Screen Division button.
Four Channel View – Displays cameras 1-4 in the Video Display Area. Click
the button again to rotate to cameras 5-8, 9-12, etc. To return to a different
Multi-Camera View, select a different Screen Division button.
Nine Channel View – Displays cameras 1-9 in the Video Display Area. Click
the button again to rotate to cameras 9-16. To return to a different Multi-Camera
View, select a different Screen Division button.
16 Channel View – Displays cameras 1-16 i n the Video Display Area. To return
to a different Multi-Camera View, select a different Screen Division button.
UPGRADE FIRMWARE AT THE RECORDER
Obtain the latest software release and save the file to a USB device. Plea se check the
product web site at www.Toshiba.net or contact Technica l Support for the latest software.
See the back cover of this manual for contact information.
1. Insert a USB drive with the update files.
2. On the hover menu, click MENU, and then click SETUP.
3. Click SYSTEM, and then click SYSTEM SETUP.
4. Click S/W UPGRADE.
5. Select the media type (USB HDD/STICK).
6. Click SCAN.
7. Click OK to start the upgrade.
67
SAVE SETTINGS
Use the System Setup menu to export and import saved or factory default system settings.
Save Settings
1. On the hover menu, click MENU, and then click SETUP.
2. Click SYSTEM, and then click CONFIGURATION.
3. Select an empty PROFILE and define a name for the settings configuration.
4. To save settings to a USB device, click EXPORT.
5. Click SAVE and confirm to continue the export process.
Import Settings
1. On the hover menu, click MENU, and then click SETUP.
2. Click SYSTEMS, and then click CONFIGURATION.
3. Select a previously saved PROFILE, and then click LOAD.
4. To import a profile saved on a USB device, click IMPORT.
5. Click OK to complete the import process.
68
REMOTE SOFTWARE
SCS OVERVIEW
SCS is Video Management Software from Toshiba that allo ws you to access your recorder
from any PC or laptop with a net work connection.
Use SCS to monitor live video, search recorded video, control PT Z cameras, export video,
and even search live vi deo as it happens.
For complete instructions regarding the us e of SCS VMS software, please refer to the SCS
user manual.
To install SCS on your PC, follow these instructions:
1. Locate the Software CD included with your EAV recorder, and make sure that the PC is
turned on.
2. Insert the Software CD into the CD drive.
3. Click Start > My Computer – or – double-click the My Computer icon on your desktop.
4. Locate the CD drive and double-click to display contents of the CD-ROM.
5. Double-click SCS.exe – or – right-click SCS.exe then click Open.
6. Click on Install SCS from the on-screen menu.
7. Follow the on-screen instructions for installing the software.
8. The Setup process will notify you when SCS is installed. Click Finish to complete Setup
and close the installer window.
69
WEB VIEWER OVERVIEW
The recorder allows access to the video using Microsoft® Internet Explorer® browser
versions 6 and above.
To log in to the recorder server from the Web Viewer, a user account must be made for the
user. This ensures that only author ized users are allowed to log in. In addi tion, each user can
be assigned different privileges that allow or deny access to different functions.
Search Open the Search screen.
PAN/TILT Open the PTZ controller.
Export Image Save JPG file of selected image.
Print Print selected image on connected printer.
Connect Connect to a Toshiba recorder.
Camera Dis
p
la
y
Buttons
Current Date & Time
Connected
User Info Status of/Activates
Control Outputs
Status of Alarm Sensors
70
Connecting to a Recorder Using Web Viewer
1. Open Microsoft Internet Explorer.
2. Enter the IP address of the recorder into the Address bar.
3. When attempting this for the first time you will be asked to accept an Active X installation.
Click Yes.
Note If you receive a message saying Internet Explorer security settings do not allow you
to download Active X compo nents then you will need to adjust the browser security
settings. Add the IP address of the recorder to the trusted sites list inside Internet
Explorer settings. Contact the System administrator for additional help with
adjusting Internet Explorer settings.
4. Type the User ID and Password of an authorized user.
5. Click Connect. The cameras will display.
Search Video Using Web Viewer
Camera Display Buttons
Search Date
& Time
Hour/Minute
Control Bars
Current Date & Time
71
Performing a Basic Search
1. Click the Calendar icon to open the calendar and select a date.
2. Select a time using the hour and minute control bars.
3. Select one or more cameras.
4. Click Play. (Video can be played forwards, backwards, or frame-by-frame.)
Status Search
The Status Search option displays a timeline in graph format. Scroll through multiple cameras
and easily locate hours with recorded video.
Performing a Status Search
1. In Search mode, click Status.
2. Click Date to open the calendar and select a date.
3. Click along the orange recorded video block to select a desired camera or time frame.
4. After locating the desired video, close the Status Search window and use the playback
controls to play forward, reverse or frame-by-frame.
Clean Image
EAV recorders can record video using o ne of three different resolutions. When us ing the 704
x 480 resolution, t wo fields are mixed. Beca use of the timing gap between the two fields,
according to the standardized image rules, after image might occur to high speed moving
images. The recorder allows the user to remove this by clicking Clean Image.
Cameras
24 Hours (0-23) AM & PM
Recorded video displayed in Orange
72
Print
1. Use the Search screen to locate the desired frame. Double-click the image.
Note Only one camera can be selected at a time for this function to work.
2. Click Print. The Print Options window opens. Depending on the printer being used,
there may be several printing options available. Refer to the printer manual for more
information.
3. Click Print to print the selected images.
Note The message “NO DEFAULT PRINTERS INSTALLED” will display if no printer is
installed.
Save
Using the Toshiba Web Viewer, you can export single images in the Image file formats and
save video clips in an .AVI format. Both .JPG and .AVI file formats are the most commonly
used graphical formats today. Virtuall y every computer offers some type of support for these
file formats which make them the most ideal formats to use.
JPEG
Optimized for compressing full-color or grayscale photographic images, JPEG images are 24-
bit (16.7 million color) graphics . Use JPEG to export a single image or frame.
AVI
AVI image data can be stored uncompressed, but it is typically compressed using a
Windows-supplied or third party compression and d ecompression module called a co dec. AVI
is used to export a video clip.
1. From the Search screen, click Save.
2. Select the export type, JPEG or AVI.
Note Different image format types provide different file-sizes, quality and compatibility.
3. Select Mark Digital Signature if desired.
AVI File
a) Select a compression Codec. Each codec provides different levels of quality,
compatibility and file-size.
b) Enter the Time to Save (seconds) to record. Although 50 is the longest time
displayed, a longer recording may be entered manu ally.
c) Select Quality – 50 ~ 100. When size is not an issue, set qu ality to 100.
4. Click Next to select a save location to save file.
5. Click Next to start exporting the file. The Cancel button e xits the window without
exporting file.
73
DIGITAL VERIFIER OVERVIEW
JPG images and AVI video files that are exported from the recorder are automaticall y
embedded with a digital signature. Digital signatures are a wa y to verify the authenticity of the
images to ensure that they have not been tampered with or edited in any way. Included on
the Software Installation DVD, supplied with the recorder, is the Digital Signature Verification
program. This program can be installed on any Windows XP, Windows Vista or Windows 7
computer.
Using the Digital Verifier
1. Open the Digital Verification program by selecting Start > Programs > Toshiba >
Digital Verifier > Digital Signature Verifier.
2. Click the Browse button to load the JPG image.
3. Enter the Site Code of the recorder that the image was originally extracted from. (The
Site Code is specified in the System Setup menu)
4. Click Verify to continue or Close to close the window without verifying.
If the image has not been
tampered with, a blue squar e will
appear around the image with the
message “Original image file. ”
If the image has been tampered
with, a red square will appear
around the image with the
message “Entire image changed
or wrong SITE CODE.”
74
APPENDIX
BUTTON INDEX
LED Status Indicators
16 Channel
Power Illuminates when power is supplied to the recorder.
Record Flashes when the hard driv e is being accessed.
Network Illuminates when the recorder is connecte d to a network.
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Function Buttons
16 Channel
Setup Open the setup menu.
Search Open the search menu.
Live Change the display mo de. Display switches
in the following order when the LIVE key is
pressed successively: (Single > 4 > 7 > 9 >
10 > 13 > 16 > Single > 4 > 7 > 9 ...split
screen mode).
PTZ In the Live view, press to enter PTZ mode.
Exit Exit the current menu / function.
Record Start Emergency Recording when vie wing
live video.
Backup In live mode, press to open the backup
menu.
For Quick Backup in the search mode:
Press once, to set the start time.
Press again, to set the end time.
Press a third time, to complete
Backup.
Search Start reverse playback of recordings. Press
successively to change the fast reverse
speed.
Replay Start playback of the most recent recording.
Search Press to Pause or Play in Search mode.
Search Start playback of recordings. Press
successively to change the fast forward
speed.
76
16 Channel Buttons (continued)
Enter Input data, make selections, and open
pop-up menus.
Navigation Move up.
PTZ Move the camera view point up.
Navigation Move to the right.
PTZ Move the camera view point to the right.
Search Play recorded videos. When pressed
successively, the search jumps forward in
time by 30 minute increments.
Search-Pause Step forward one frame.
Navigation Move down.
PTZ Move the camera view point down.
Navigation Move to the left.
PTZ Move camera’s view point to the left.
Search Play recorded videos in reverse. When
pressed successively, the search jumps
back in time by 30 minute increments.
Search-Pause Step backwards.
77
RECORDER SPECIFICATIONS
Model EAV16-480
Camera Channels 16
Looping Outputs No
Max IPS Per Channel 30
Recording Rate (IPS) 240
Live Display Rate (IPS) 240+
Audio Channels 1
Video Outputs 1 VGA, 1 HDMI, 1 Spot Out/TV Out (BNC)
Digital Relay Outputs 1
Alarm Sensor Inputs 4
Image Compression H.264
Recording Resolution s CIF (352x240), 2CIF (704x240), HD1 (720x240),
D1 (704x480), 960H (960x480)
Video Signal Loss
Detection Yes
Motion Detection Adjustable sensitivity, Custom grid
Remote Operation Live View, Setup, PTZ, Firmware update (Remote and SCS only)
Remote Software Toshiba Remote, SCS, Web Viewer (Active X)
PTZ Control RS-485
Recording Mode Schedules for Continuous, Motion, Sens or, Pre- and Post-Alarm
Recording, Instant, Quick Global Setup
Playback Search Multi-channel playback, Calendar an d Timeline Search, Event and
System Search, First and Last Search
Backup USB, Network
Digital Signature Support Digital Signature Support on A VI and JPG
Dynamic DNS Free for life of product
Operating System Linux® Embedded
Storage (Size) Up to 8TB
External Storage Options N/A
Dimensions W: 14.17” (360 mm) D: 14.96” (380 mm) H: 2.6” (66 mm)
Warranty 3 years / 1 year advance replacement
www.toshibasecurity.com
1-877-855-1349
© 2014 Toshiba
All rights reserved. No part of this publication may be reproduced by any means without
written permission from Toshiba. The information in this publication is believed to b e accurate
in all respects. However, Toshiba cannot assume responsibility for any consequenc es
resulting from the use thereof. The informatio n contained herein is subject to change without
notice. Revisions or new editions to this publication may be issue d to incorporate such
changes.