Table of Contents
- Introduction
- Getting Started
- Dome Installation
- Locate Camera
- Setup & Configuration
- Connecting to the Camera
- Viewer Software
- PTZ Settings
- Logout
- Specifications
Toshiba IKS-WP816R User Manual
Displayed below is the user manual for IKS-WP816R by Toshiba which is a product in the Security Cameras category. This manual has pages.
Related Manuals
30875AC
NETWORK CAMERA
Model: IKS-WP816R
User’ s M anual
If the URL changes, refer to www.toshiba.com
For information on our latest products and peripheral devices, refer to the
following web site:
www.toshibasecurity.com
2
3
18x 2MP Outdoor IP PTZ Camera (IKS-WP816R)
User Manual
Manual Edition – NOVEMBER 2014
©2013, TOSHIBA
All Rights Reserved.
No part of this documentation may be reproduced in any means, electronic or mechanical, for
any purpose, except as expressed in the Software License Agreement. Toshiba shall not be
liable for techn ical or edit oria l err ors or omis si ons cont ai ned herein . T he informati on in this
document is subject to change without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire
risk arising out of the use of this information remains with recipient. In no event shall
TOSHIBA be liable for any direct, consequential, incidental, special, punitive, or other
damages whatsoever (including without limitation, damages for loss of business profits,
business interruption or loss of business information), even if TOSHIBA has been advised of
the possibility of such damages and whether in an action or contract or tort, including
negligence.
This documentation is copyrighted. All other rights are reserved to TOSHIBA. TOSHIBA, and
Surveillix, are registered trademarks of TOSHIBA in the United States and elsewhere;
Windows, and W indows XP Embedded are registered trademarks of Microsoft Corporation.
All other brand and product names are trademarks or registered trademarks of the respective
owners.
TOSHIBA
Irvine, CA ● U.S.A.
4
Important Safeguar ds
1. Read Instructions
Read all the safety and operating instructions before operating the product.
2. Retain Instructions
Retain the safety instructions and user's manual for future reference.
3. Warnings
Comply with all warnings on the product and in the user's manual.
4. Follow Instructions
Follow all operating and use instructions.
5. Cleaning
Disconnect this camera from the power supply before cleaning.
6. Attachments
Do not use attachments not recommended by the camera manufacturer as they may
pose safety ri sks.
7. Accessories
Do not place this camera on an unstable cart, stand, tripod, bracket or table. The
camera may fall, causing serious injury to a person, or serious damage to the
product. Use only withstand, tripod, bracket, or table recommended by the
manufacturer, or sold with the camera. Any mounting of the product shoul d
follow the manufacturer's instructions, and should use amounting accessory
recommended by the manufacturer.
8. Ventilation
This camera should never be placed near or over a radiator or heat register. If this
product is placed in a built-in installation, verify that there is proper ventilation so
that the camera temperature operates within the recommended temperature
range.
9. Power Sources
This camera should be operated only from the type of power source indicated on the
information label. If you are not sure of the type of power supply at your location,
consult your product dealer.
10. Power-Cord Protection
Power cords should be routed so that they are not likely to be walked on or pinched
by items placed upon or against them. Pay particular attention to cords at plugs,
screws and the point where they exit the product.
11. Installation
Install this camera on a secure part of the ceiling or wall. If installed on an unsecured
location the camera could fall causing injury and damage.
12. Lightning
5
For additional protection on this camera during a lightning storm, or when it is left
unattended and unused for long periods of time, unplug it from the wall outlet
and disconnect the power sup ply and cable system. This will prevent damage to
the camera due to lightning and power line surges. If lightning occurs, do not
touch the unit or any connected cables in order to avoid elec tric sho ck.
13. Overloading
Do not overload the power supply or extension cords as this can result in a risk of
fire or electri c sh o ck.
14. Object and Liquid Entry
Never push objects of any kind into this camera through openings as they may touch
dangerous electrical points or short-out parts that could result in a fire or
electrical sho ck. Never intentionally spill liquid of any kind on the camera.
15. Servicing
Do not attempt to service this camera yourself as opening or removing covers may
expose you to dangerous electrical or other hazards. Refer all servicing to
qualified ser v ice pers onn el.
16. Damage Requiring Service
Disconnect this camera from the power supply and refer servicing to qualified service
personnel under the following conditions.
a. When the power-supply cord or plug is damaged.
b. If liquid has been spilled, or objects have fallen into the camera.
c. If the camera has been submerged in water.
d. If the camera does not operate normally by following the operating
instructions in the user's manual. Adjust only those controls that are covered by
the user's manual as an impr o per adjustment of other controls ma y result in
damage and will often require extensive work by a qualified technician to restore
the camera to its normal operation.
e. If the camera has been dropped or the cabinet has been damaged.
f. When the camera exhibiting a distinct cha nge in perf or man ce which ind ica tes
a need for service.
g. Other trouble.
17. Replacement Parts
When replacing parts, be sure the service technician uses parts specified by the
manufacturer or have the same characteristics as the original part. Unauthorized
substitutio ns may result in fire, electric shock or other hazards.
18. Safety Check
Upon completion of any service or repairs to this camera, ask the service technician
to perform safety checks to determine that the camera is in proper operating
condition.
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Precautions
Operating
• Before using, make sure power supply and other cables are properly connected.
• While operating, if any abnormal condition or malfunction is observed, stop
using the camera immediately and then contact your local dealer.
Handling
• Do not disassemble or tamper with parts ins ide the ca mera.
• Do not drop or subject the camera to shock and vibration as th is can damage
camera.
• Do not block the cooling holes on the bracket. This camera has a cooling fan
inside the housing. Blocking the cooling holes will cause heat to build up and
cause malfunc tion .
• Care must be taken when you clean the clear dome cover. Scratches and dust
will ruin the image quality of your camera. Do not use strong or abrasive
detergents when cleaning the camera body. Use a dry cloth to clean the
camera when it is dirty. In case the dirt is hard to remove, use a mild detergent
and wipe the camera gently.
Installation and Stora ge
• Install ele ctri city w iring caref ull y. Please note that input electricity to the unit is at
tolerance of DC 12V/AC 24V ± 10%. The camera is capable of surge protection;
ensure AC power model unit is grounded appropriately against damage by
heavy current or electric shock.
• Do not install the camera in ar eas of ex treme temperatures in excess of the
allowable range. (-40°C ~50°C / -40°F ~ 122°F)
• Avoid installing in humid or dusty places. The relative humidity must be below
90%.
• Avoid installing in places where radiation is present.
• Avoid installing in places where there are strong magnetic fields and electric
signals.
• Avoid installing in places where the camera would be subject to strong
vibrations.
• Whether the camera is in use or not, never aim it at the sun or other extremely
bright objects. Otherwise the camera may be smeared and damaged.
Should you notice any trouble
• If any trouble occurs while you are using the camera, turn off the power and
contact your dealer . If you con tinue to use the camera w hen there is somet h ing
wrong with it, the trouble may get worse and an unpredictable problem may
occur.
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Disclaimer
• We disclaim any responsibility and shall be held harmless for any damages or
losses incurred by the user in any of the following cases:
1. Fire, earthquake or any other act of God; acts by third parties; misuse by the
user, whether intentional or accidental; use under extreme operating conditions.
2. Malfunction or non-functi on resul t ing in indirec t, addit ion al or consequential
damages, including but not limited to loss of expected income and suspension
of business activities.
3. Inco rrect use not in compliance with instructions in this user's manual.
4. Malfunctions resulting from misconnection to other equipment.
5. Repairs or modifications made by the user or caused to be made by the user
and carried out by an unauthorized third party.
• Notwithstanding the foregoing, Toshiba' s liabi liti es sha ll not, i n any
circumstances, exceed the purchase price of the product.
Copyright and Right of Portrait
• There may be a conflict with the Copyright Law and other laws when a customer
uses, di sp la y s, d is tr i butes, or exhibits an image picked up by the camera without
permission from the copyright holder. Please also note that transfer of an image
or file covered by copyright is restricted to use within the scope permitted by the
Copyright Law.
Protection of Personal Information
• Images taken by the camera that reveal the likeness of an individual person may
be considered personal information. To disclose, exhibit or transmit those
images over the internet or otherwise, consent of the person may be required.
Usage Limitation
• The product is not designed for any "critical applications." "Critical applications"
means life support systems, exhaust or smoke extraction applications, medical
applications, commercial aviation, mass transit applications, military
applications, homeland security applications, nuclear facilities or systems or any
other applications where product failure could lead to injury to persons or loss of
life or catastrophic property damage.
• Accordingly, Toshiba disclaims any and all liability arising out of the use of the
product in any critical applications.
Regulation
FCC (USA) Information
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This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2)This device must accept any interference received, including interference
that may cause undes ired ope r ation .
NOTE: This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
CAUTION: Your authority to operate this FCC verified equipment could be
voided if you make changes or modifications not expressly approved by the
party.
Industry Canada Information
CAN ICES-3 A / NMB-3 A
This symbol on the product or on its packaging indicates that this
product shall not be treated as household waste in accordance with
Directive 2002/96/EC. Instead it shall be handed over to the
applicable col le ctio n point for the recycling of electrical and
electronic equipment. By proper waste handling of this product you
ensure that it has no negativ e con sequ enc es for the env ironment
and human health, which could otherwise be caused if this product
is thrown into the garbage bin. The recycling of materials will help to
conserve natural resources.
For more details infor mat ion a bout recy cl ing of this prod uct, please
contact your local city office, your household waste disposal service
or the shop where you purchased the product.
Compliance is evidenced by written declaration from our suppliers,
assuring that any potential trace contamination levels of restricted
substances are below the maximum level set by EU D irective
2002/95/EC, or are ex empted due to their application
Warning
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE
THIS APPLIANCE TO RAIN OR MOISTURE.
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINE T.
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THIS INSTALLATION SHOULD BE MADE BY A QUALIFIED SERVICE PERSON
AND SHOULD CONFORM TO ALL LOCAL CODES.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
Caution
.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT RE MO VE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SER VIC IN G TO QUALI FIED SER VI CE PER SON NEL.
CAUTION
RISK OF ELECTRI C SH OCK
DO NOT OPEN
10
TABLE OF CONT ENTS
Introduction ............................................................................................................. 14
Overview ............................................................................................................... 14
Product Features .............................................................................................. 14
Getting Sta rted ........................................................................................................ 15
Camera Contents .................................................................................................. 15
Dome Setup and Cable COnnection .................................................................... 16
Preparations for Dome Setup ........................................................................... 16
Dome Camera Setup ........................................................................................ 19
Switch Definition ........................................................................................... 19
Dome Cable Definition and Requirements ....................................................... 20
Cable Requirements .................................................................................... 20
Power Connec ti on ........................................................................................ 21
Grounding Recommendation ....................................................................... 21
Ethernet Cable Connection .......................................................................... 21
12-Pin Alarm Input/Output C onn ect ion ........................................................ 22
Audio Input/Output Connection .................................................................... 22
Dome Installation .................................................................................................... 23
Overview ............................................................................................................... 23
Dome Dimensions ................................................................................................ 23
Optional Accessories ............................................................................................ 24
Dome Camera Accessories ................................ Error! Bookmark not defined.
Mounting Ac ces s ories ...................................................................................... 24
Ceiling Moun tin g with Po le ............................................................................... 24
Wall Mounting with Wall Mount Bracket ........................................................... 26
Wall Mounting with Corner Mount .................................................................... 28
Pole Mounting ................................................................................................... 29
Locate Camera ........................................................................................................ 30
Surveillix Device Search ....................................................................................... 30
Installation ......................................................................................................... 30
Starting Device Sear ch ..................................................................................... 30
Device Addressing ............................................................................................ 31
Finding Network Devices ............................................................................. 31
Setup & Configuration ............................................................................................ 32
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Connectin g to the Camera .................................................................................... 32
Administr ator /Us er Pr ivi leg es ........................................................................... 32
Connecting a Stream ........................................................................................ 33
Connecting Over the Internet ........................................................................... 34
Viewer Software .................................................................................................... 35
Viewer Tabs ...................................................................................................... 35
Home ................................................................................................................ 36
System .............................................................................................................. 38
System.......................................................................................................... 38
Security......................................................................................................... 40
Admin Password ...................................................................................... 40
Add User .................................................................................................. 41
Delete User .............................................................................................. 41
Edit User .................................................................................................. 41
Network ........................................................................................................ 42
Get IP address automatically (DHCP) ..................................................... 42
Use Fixed IP Address .............................................................................. 42
QoS (Quality of Service) .......................................................................... 44
SNMP ....................................................................................................... 44
UPnP (Universal Plug and Play) .............................................................. 45
DDNS ........................................................................................................... 46
Mail ............................................................................................................... 47
FTP ............................................................................................................... 48
HTTP ............................................................................................................ 49
Application .................................................................................................... 50
Alarm Pin Selection ...................................................................................... 51
Alarm Pin Status Settings............................................................................. 52
Motion Detection .......................................................................................... 54
Storage Management ................................................................................... 57
Recording ..................................................................................................... 59
Activating Mic ro SD/ SD HC Car d Recording ............................................ 59
Snapshot ...................................................................................................... 60
Information ................................................................................................... 61
System Log .............................................................................................. 61
View User Information .................................................................................. 62
View User Privilege .................................................................................. 62
Parameter List .............................................................................................. 63
Software Upgrade ........................................................................................ 64
Upgrading the Camera Viewer Software ................................................. 64
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Maintenance ................................................................................................. 65
Video and Audio Streaming Settings ................................................................ 66
Video Format ................................................................................................ 66
Video Resolution ...................................................................................... 67
Text Overlay Settings .............................................................................. 67
Video Rotate Type ................................................................................... 68
GOP Settings ........................................................................................... 68
H.264 Profile ............................................................................................ 68
Video Compression ...................................................................................... 69
Video OCX Protocol ......................................................................................... 70
Multicast Mode ......................................................................................... 70
Frame Rate Control ...................................................................................... 71
Audio ............................................................................................................ 72
Transmission Mode ................................................................................. 72
Server Gain Settings ................................................................................ 72
Bit Rate .................................................................................................... 73
PTZ Settings ......................................................................................................... 74
Preset ............................................................................................................... 74
Preset Setting ............................................................................................... 74
Preset Go ..................................................................................................... 75
Pattern .............................................................................................................. 75
Pattern Setting ............................................................................................. 75
Pattern Run .................................................................................................. 76
Auto Scan ......................................................................................................... 76
Auto Scan Setting ........................................................................................ 77
Au to Scan Run ............................................................................................. 77
Tour .................................................................................................................. 78
Tour Set........................................................................................................ 79
Tour Run ...................................................................................................... 79
Home ................................................................................................................ 80
Home Settings .............................................................................................. 80
Tilt Range ......................................................................................................... 80
Privacy Mask Settings ...................................................................................... 82
Mask Setting ................................................................................................ 83
Mask Clearing .............................................................................................. 83
Camera — Exposure ........................................................................................ 84
Camera — White Balance ................................................................................ 85
13
Camera — Misc1 .............................................................................................. 87
Camera — Misc2 .............................................................................................. 89
Camera — Default ............................................................................................ 90
Logout ................................................................................................................... 90
Specifications .......................................................................................................... 91
Camera Specifications .......................................................................................... 91
PTZ Specifications ................................................................................................ 92
IP Specifications ................................................................................................... 92
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INTRODUCTION
OVERVIEW
The IKS-WP816R IP camera can transmit video in H.264 and MJPEG, up to 2MP
(1080p) high definition video. The IKS-WP816R i s capa ble o f quad and dual streaming
both codecs at various resolutions. The camera’s IR cut filter and w ide dyna mi c rage
imaging make it perfect for installations with difficult lighting conditions. The IKS-
WP816R has an IP66 outdoor rating and integrated heater making the IKS-WP816R
ideal for rugged outdoor installations with temperature as low as -40°F (-40°C)
Product Fe a t ures
• 18x optical zoom
• 2 megapixel resolution
• Simultaneous dual streams: H.264 and MJPEG
• Full HD real-time resolution
• Two-way audio support
• Removable IR cut filter
• Motion detection
• Wide Dynamic Range (WDR)
• Digital noise reduction
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GETTING STARTED
CAMERA CONTENTS
Before proceedi ng, ple ase check that the box contains the items listed here. If any item
is missing or has defect s, do not install or operate the product and contact your dealer
for assistance.
1 M3 Standard Screw
1 M3 Security Screw
1 M5 Standard Screw
1 M5 Security Screw
Dome Body
Optical Cover Security Torx Tool Waterproof Gasket
Lubricant Quick Start Guide CD
16
DOME SETUP AND CABLE CONNECTION
Before installing or connecti ng the dome camera, please refer to this section and
complete preparations for dome setup and all swit ch set ti n g s.
Preparations for Dome Setup
The following installation procedure is for the outdoor dome equipped with the sunshield
housing. Please follow the steps below to complete dome housing installation.
1. Unpack the dome package and take out the dome body.
2. Rotate the top holder and take it off from the dome body.
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3. Remove the protective cover and PE sheet.
4. Apply some lubricant on the cover’s waterproof gasket. This helps make the
installatio n pro ce ss smooth er.
5. Attach the dome cover to the camera body.
6. Note that the tiny protrusion on the cov er mus t align with one of the four holes
on the camera body.
18
7. Using both hands, gently press the dome cover.
DO NOT press the dome i tself as this may cause damage to the dome or camera.
8. Screw the dome cover and body together.
19
Dome Came ra Setup
Switch Definition
Please refer to the following figure for connection and switch locations and definitions.
Note Do not change the settings on the camera’s s etti ngs switches. Leave the
switches at the factory default settings.
Alarm input/output
connections
Audio connection
RJ-45 connector
Reboot
Power connection
SD card
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Dome Cabl e De fi nition and Requireme nt s
For operation, the IP dome camera requires a network cable to carry the video signals to
the remote viewing site and a power cable to power the dome.
Cable Requirements
For operation, the IKS-WP816R IP camera requires 24V AC power to the dome.
Power Wire Length Specifications
Wire
Gauge Maximum
Distance Wire
Gauge Maximum
Distance
22 27 feet 14 175 feet
20 44 feet 12 279 feet
18 69 feet 10 444 feet
16 110 feet
Note Ensure that the power supply corres ponds with the dome’s power requirement
or the camera may be damage d. Contact a qualified maintenance engineer
with any problems.
Network Cabl e Length Specifications
Cable
Type Maximum
Distance Wire
Gauge Maximum
Distance
CAT5 300 feet CAT6 300 feet
CAT5e 300 feet CAT6a 300 feet
Note An Ethernet crossover cable can be used to connect the camera directly to a
PC during configuration.
21
Power Connection
1. Connect POSITIVE 24 volt AC power to pin 1.
2. Connect ground wire to pin 2.
3. Connect NEGATIVE 24 volt AC power to pin 3.
Note The ‘notches’ on the left side of the graphic above
correspond to notches in the green plastic of the power connector.
Note Be careful not to pull the cable s improp er ly during ins tal lati on. Toshiba
suggests that you fasten the cables after installation is complete.
Grounding Recommendation
The GND (ground) wi re must be directly connected to the middle pin of the AC24V
power connector. Failure to connect the ground can cause damage and failure of the
camera and m ay void the warranty.
Ethernet Cable Connection
Connect one end of the CAT 5 Ethernet cable to the RJ-45 connector of the camera and
the other end of the cable to the network switch or recorder.
Note In some cases, you may need to use an Ethernet cros sover c able when
connecting the ca mera directly to the recorder.
Check the status of the link indicator and activity indi cator LEDs. If the LEDs are unlit,
check the LAN connection.
The Green link light indicates a good network connection.
The Orange activity light flas hes to indicate network activity.
22
12-Pin Alarm Input/Output Connection
Using the 12-pin connector, installers can connect 4 digital alarm inputs and 2 digital
alarm outputs. The alar m pin s are serv icea ble for connect ing alar m input and output
devices such as sensors, sirens, or flashing lights to the surveillance system. For the
definition of each pin, refer to the list below.
Pin Definition
1 Alarm OUT NO 1
2 Alarm OUT NC 1
3 Alarm OUT COM 1
4 GROUND
5 Alarm OUT NO 2
6 Alarm OUT NC 2
7 Alarm OUT COM 2
8 GROUND
9 Alarm IN 4
10 Alarm IN 3
11 Alarm IN 2
12 Alarm IN 1
Audio Input/Output Connection
1. Line OUT
2. GROUND
3. Line IN
23
DOME INSTALLATION
OVERVIEW
Depending on your ins tal lati on environment , the dome can be in stal led on the ceil ing , on
a wall, or a pole. The following section illustrates installation methods and proc edures
for installing the dom e and mounting accessories.
DOME DIMENSIONS
The dome dimensio ns are Ø172 x 228.71mm (6.77 x 9.0 inches) and Ø191.97 x
282.11mm (7.5 x 11.1 inches) with the sunshield.
Ø 7.5” (190.5 mm)
11.1” (282 mm)
6.75” (171.5 mm)
1” (25 mm)
1.75” (44.45 mm)
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OPTIONAL ACCESSORIES
Mounti ng Access or i es
Wall Mount Bracke t (w/ Anti Drop)
Part Number: JK-510W
Long Wall Mount Bracket
(w/ Anti Drop)
Part Number: JK-510WL
50 cm Pole
Part Number: JK-510P50
25 cm Pole
Part Number: JK-510P25
Corner Mounting Plate
Part Number: JK-510C
Large Pole Mount
Part Number: JK-510PML
1 ¼” Threaded Adapter
Part Number: JK-510PA25
1 ½” Threaded Adapter
Part Number: JK-510PA50
Ceiling Mounting with Pole
The pole is available in two lengths: 25 cm and 30 cm.
Items Needed:
• Dome Camera
• Ceiling Pole Accessory
• Waterproof Gasket (supplied)
• Screws and Anchors
appropriate for the m ounting
surface (not supp lie d)
Tools Needed:
• Drill
25
• Screwdriver
Installation Steps:
Note Ensure that the ceiling can support the weight of the dome camera and the
ceiling pole.
1. Cut a cable access hol e in the ceiling .
2. Attach the ceiling pole to the ceiling with the appropriate screws and screw
anchors (not prov ide d).
3. Attach the waterproof gasket to the Ceiling Pole.
4. Thread the cables through the ceiling pole and the top holder
Note After threading the cables through the tube, block the cable entry hole with the
supplied sponges to prevent insects from entering the tube.
5. Attach the top holder to the ceiling pole with the supplied screws and washers
and adjust the gasket to the junction of the ceiling pole and t he top holder.
6. Connect the cables to the dome
camera.
7. Attach the dome to the top holder
and secure them with the supplied
screw.
26
Wall Mounting with Wall Mount Bracket
Items Needed:
• Dome Camera
• Wall Mount Bracket or Long
Wall Mount Bracket
• Waterproof Gasket (supplied)
• Screws and Anchors
appropriate for the mountin g
surface (not supp lie d)
Tools Needed:
• Drill
• Screwdriver
Installation:
1. Cut a cable access hole on the wall. Cables
can also be threaded through the cable entry
knockout on the tube if desired.
2. Thread the cables through the wall mount
bracket.
3. Block the cable entry hole with the supplied
sponge.
27
4. Attach the wall mount br ac ket to the
wall wi th the appropriate screws and
screw anchors (not provided).
5. Attach the waterproof gasket to the
wall mount bracket.
6. Thread the cables through the top
holder and attach the dome to the
wall mount bracket with the supplied
screws and washers.
7. Connect the cables to the dome
camera.
8. Attach the dome to the top holder
and secure them with the supplied
screw.
28
Wall Mounting with Corner Mount
The corner mount must be used in conjunction with the wall mount bracket.
Items Needed:
• Dome Camera
• Wall Mount Bracket Accessory
• Corner Mounting Plate
• Waterproof Gasket (supplied)
• Screws and Anchors
appropriate for the m ounting
surface (not supp lie d)
Tools Needed:
• Drill
• Screwdriver
Installation:
1. Cut a cable access hole
on the wall. Cables can
also be threaded
through the cable entry
knockout on the bracket
if desired.
2. Secure the corner
mount plate on the
corner wall with the
appropriate screws and
screw anchors.
3. Attach the wall mount
bracket to the corner mount plate with the supplied screws and washers.
4. Thread the cables through wall mount bracket and the top holder.
5. Block the cable entry hole with the supplied sponge.
6. Attach the waterproof gasket to the wall mount bracket.
7. Attach the top holder to the wall mount bracket with the s upplied screws and
washers and adjust the gasket to the junction of the wall mount brac ket and the
top holder.
8. Connect the cables to the dome camera.
9. Attach the dome to the top holder and sec ure them with the supplied screw.
29
Pole Mounting
The dome can be mounted on a pole with the small or large direct mounting accessory
and a wall mount bracket.
Items Needed:
• Dome Camera
• Wall Mount Bracket Accessory
• Small/Large Pole Mount
Accessory
• Stainless Steel Straps
• Waterproof Gasket (supplied)
Tools Needed:
• Stainless Steel Strap Cutter
• Screwdriver
Installation Steps:
1. Fasten the small/large pole mount to the pol e with stainless s teel straps.
2. Attach the wall mount br ac ket to the pole mount with the supplied screws and
washers.
3. Attach the waterproof gasket to the wall mount brack et.
4. Thread the cables through the wall mount and the top holder.
5. Block the cable entry hole with the supplied sponge.
6. Attach the top holder to the wall mount with the supplied screws and washers
and adjust the gasket to the junction of the wall mount and the top holder.
7. Connect the cables to the dome camera.
8. Attach the dom e to the top holder and secure them with the supplied screw.
30
LOCATE CAMERA
SURVEILLIX DEVICE SEARCH
Use the included Dev ice sear c h software to easily find your network cameras for initial
setup. The Surveillix Device search s oftware is included on the CD with all Surveillix IP
devices.
Installation
You can run Device search on any personal computer (PC) or laptop using the software
CD included with your Surveillix IP camera or by downloading the program from
toshibasecurity.com.
Note Device search will only work on PCs or laptops that use a Windows operating
system. It is compat ibl e with Windows XP, Vista, 7, and 8.
Starting Device search
After instal ling the program on your PC or laptop, open the program to begin configuring
your cameras.
To access Device search on a Surveillix recorder, you must operate the recorder in
Windows Mode.
1. In the Live Screen, click Exit.
2. Click Restart in Windows Mode.
3. Click OK.
4. Double-click Device search.
31
Device Addressi ng
The functions on the Device Addressing tab allow you to find, configure, and view
network cameras.
Finding Network Devices
1. Click Find Devices on the Device Addressing tab.
2. To narrow your search by Camera Model, Project, or Camera Name, select
your desired criteria from the appropriate lists.
32
SETUP & CONFIGU RATION
CONNECTING TO THE CAMERA
1. Locate the camera on the Device search list.
2. Double-click the camera to open the Viewer software in your web browser.
3. Log in to the camera with the appropriate User Name and Password.
Note The default User name is Admin and the default Password is 1234. The
username and password are case sensitive. Toshiba recommends you
change the Admin password for security reasons.
Administrator/User Privileges
The Administrator account has the authority to configure the IP camera and authorize
users’ access to the c amera. The User accounts have access to the camera with limited
authority.
33
Connecti ng a S tr eam
Surveillix IP cameras are optimized for use with Toshiba recorders, but you can also
connect to your Surveillix IP cameras using third party software like VLC media player
(http://www.videolan.org).
To connect the camera you may need to provide the stream URL. All Surveillix IP
cameras are capable of delivering two RTSP streams, as well as streaming MJPEG over
HTTP. The stream URLs are listed below.
rtsp://<ip address>/mjpeg
rtsp://<ip address>/mpeg4
rtsp://<ipaddress>/h264
http://<ipaddress>:8008
The MJPEG over HTTP stream is identified by a port number. The default port is 8008;
this port can be configur ed in the camer as Network page:
34
Connecti ng O ver the Internet
There are some challenges with connecting to Surveillix IP cameras over WAN (internet)
connections because the camera streams video over RTSP. RTSP is an excellent
protocol for media and is now used on many IP cameras (including Surveillix) as the
default streaming option.
However, RTSP is not suitable for transmission between two locations that are behind
different routers. In this case, the client (for ex ample, the Surveillix server software)
connects to the camera, then requests a stream. The camera uses that connection to
return a stream, but since the connection originated on the client side and has now
switched to the camera (remote) side, the router does not have any way to determine
where the traffic should be routed, so no video appears at the recorder.
There are three solutions to this:
1. Connect modems on both sides di rectly to the recorder and camera. If there is no
router, no network address translation is needed.
2. Use routers with VPN support and set up a small VPN. Once this is done, the traffic
will be treated as though it were all on the local network.
3. (Best solution) – Use router s with connection tracking. This is quite easy; VOIP
also uses RTSP and faces the same challenges. If a router is marketed as having
“VOIP Support”, it will have the necessary connection tracking capability to all ow any
type of RTSP communication (not just VOIP).
With proper planning and the correct equipment, RTSP cam eras CAN stream over the
WAN to a recording device for minimal additional cost and labor.
Please contact Toshiba support if you require any additional information on these topics.
35
VIEWER SOFTWARE
To access the setup menu, you need to install the viewer software on your PC or DVR.
The viewer software will install automatically the first time you connect to the camera. If
your internet browser doesn’t install the viewer software, check the security settings or
ActiveX controls and plu g-in settings. If your internet browser asks for permission to
install the ActiveX control, you must allow the ActiveX control to continue the installation.
View er Tabs
Home – Monitor live vide o.
System – Set the host name, system time, root password, and network related settings.
(Admin access only )
Streaming – Modify the video resolution and selec t the audio compression type.
PTZ – Adjust the camera parameters including Exposure, W hite Balance, Backlight
Compensation and program functions including Presets, Pattern, Auto Scan, and Tour.
Logout – Change user.
36
Home
Screen Size Adjustment
Image display size can be adjus ted to x1/2 and full screen via the related buttons. To
switch between the normal view mode and full screen view mode, users can also move
the cursor to the live video pane and right-clink to display the s c reen options. Click
Normal View or Fullscreen to set the image display mode .
Talk
The Talk function allows the local site to talk to the remote site (camera location). This
function is only avai lab le if the loca l site has a connect ed microphone, the remote site
has connected speakers, and the local user has been granted acc ess. Please refer to
the Security: Add user > Talk/Listen section for further details. This function is only
available to users who have been granted this privilege by the Administrator.
Listen
The Speaker function allows the local site to listen to audio from the remote site (camera
location). This func tion is only available if the local site has connected speakers, the
remote site has a connecte d micr oph one, and t he loc al user has been granted ac ce ss.
Please refer to the Securit y: Add user > Talk/Listen section for further details . This
37
function is only available to users who have been granted this privilege by the
Administrator.
Snapshot
Click the Snapshot button, and a JPEG snapshots will automatically be saved in the
designated location on the local workstation. The default place of saving snapshots is:
C:\. This location can be changed in File Location under the System menu.
Note If you are using Windows Vista or 7, you will need to change the snapshot
location. Windows UAC does not allow internet programs to write directly to
C:\ for security reasons.
Record
Click the Record button to start recording live video; press the record button again to
stop recording live video, automatically saving an AVI video clip to the designated
location on the local wor kst ati o n. T he default pla ce of sav ing video clips is: C:\. This
location can be changed in File Location under the System menu.
Note If you are using Windows Vista or 7, you will need to change the video clip
location. Windows UAC does not allow internet programs to write directly to
C:\ for security reasons.
Pan/Tilt Control
To implement pan/tilt control, move the cursor to the live video pane and drag the
pointer in the desired direction.
Zoom Adjustment
Click on the wide/tele buttons to control zoom in/out. Or move the cursor to the zoom
adjustment bar and click the desire d position to change the room ratio. Or you can zoom
in/out by first moving the cursor to the live video pane and rotating the mouse wheel.
Focus Adjustme nt
Auto Focus (Continuous AF):
Click Auto to enable auto focus mode. In this mode, the camera will automatically and
continuously adjust focus regardless of zoom changes or any view changes. The Focus
status will also be displayed above the live video pane.
Manual Focus:
Click on Manual to adj ust f ocus manually via the Near and Far buttons. The status will
also be displayed above the liv e video pane .
38
System
Note The System tab is only accessible by the Administrator.
System
Host Name
The Host Name is used to identify the camera on your system. If ca mera bas ed Motion
Detection is enabled and is set to send alarm message by Mail/FTP, the host name
entered here will display in the alarm message.
Time Zone
Select the appropriate time zone from the dropdown.
39
Enable Daylight Savings Time
Select to enable dayli ght savings time, then select the offset, start date and end date. In
North America the typical offset is one hour (01:00:00); the start is the sec ond Sunday in
March at 2AM (02:00:00), and the end is the first Sunday in November at 2AM
(02:00:00).
Sync with Computer Time
Select to synchroniz e the camera date and time with the connected PC or DVR.
Manual
Set video date and ti me manu ally .
Sync with NTP Server
Network Time Protocol (NTP) is an alternate way to set y our camer a’s clock by
synchronizing with a NTP server. Specify the server you wish to synchronize in the NTP
Server box. Then select an Update Interval. For more information about NTP, visit
www.ntp.org.
40
Security
Admin P assword
To change the administrator password, type a new password in the Admin Password
box and confi rm below.
Note The maximum length of the password is 14 characters. The following
characters are valid: A-Z, a-z, 0-9, !#$%&’-.@^_~.
41
Add User
The user name and passwords are limited to 16 characte r s. There is a maxi m um of
twenty user accounts
1. Type the new User nam e and Password
2. Select the appropriate check boxes to give the user Ca mera C ontrol, Talk and
Listen permissions.
I/O Access – Basic functions that enable users to view video when accessing to the
camera.
Camera Control – Allow s the User to change camera para m eters on the Camera
tab.
Talk/Listen – Talk and Listen functions allow the user at the local site (DVR) to
communicate with, the administrator at the remote site.
3. Click Add.
Delete User
1. Select the user name on the User Name list under Man age U ser.
2. Click Delete to remove the user .
Edit User
1. Select the user name on the User Name list under Man age U ser.
2. Click Edit to edit the user password and permissions.
3. Type a new password or the existing pas sword in the User password box
Note You must type a password in the User pas sword box to make any changes to
an account.
Note For security reasons, every time the user properties are opened the access
check boxes are automatically cleared. Make sure you select any user access
options each time you edit the user properties .
42
Network
You can choos e to use a fixed IP address or dynamic (DHCP) IP address for the
camera.
Get IP address automatically (DHCP)
The camera comes preconfigured with a fixed IP address.
Note Each camera has a unique Medi a Access Control (MAC) address, which can
be used to identify the camera on the network. Record the IP Camera’s MAC
address, which can be found using the Surveillix Device search application
and on the label of the camera, for identification in the future.
Use Fixed IP Address
To set up a new static IP address:
1. Select the Use fixed IP address option.
2. Type a new IP address in the IP address box.
3. Type a new address in the Default Gateway box.
4. Click Save to confirm the new setting.
43
When using static IP addr es s to log in to the IP Camera, you can access it either
through Surveillix Device search software or type the IP address direc tly in the address
bar of your Internet Explorer.
General
• IP address – The IP Address is necessary for network identificati on.
• Subnet mask – Used to determine if the destination is i n the same subnet. The
default value is 255.255.255.0.
• Default gateway – Used to forward frames to destinations on different subnet s or
for internet access.
• Primary DNS – The primary domain name server that translates hostnames into IP
addresses.
• Secondary DNS – A secondary domain name server that back ups the primary
DNS.
Advanced
• Web Server port – Defines the port that Internet Explorer uses to connect over the
web and view video. If this port is changed then the new port must be defined when
attempting to web connect (ex: if your camera’s IP address is 192.168.0.100 and
you change the web port to 8001, then you must type http://192.168.0.100:8001 in
your brows er).
Note This is also the port used in Surveillix Server Software.
• RTSP port – The default RTSP port is 554; setting range: 1024 ~65535.
• MJPEG over HTTP port – The default HTTP Port is 8008; setting range: 1024
~65535.
• HTTPS port – The default HTTPS Port is 443; setting range: 1024 ~65535.
Note No port number can be used in duplication on more than one item.
IPv6 Address Configuration
To enable IPv6 select Enable IPv6 and click Save. See your network administrat or if
you are unsure of your network configuration.
44
QoS (Quality of Service)
Quality of Service allows you to prioritize network traffic services of the camera’s
functions. The QoS function utilizes the Differentiated Services prioritized using
Codepoint values (DSCP).
Note Routers and switches on the network m ust be QoS or DSCP capable, and
have these settings enabled for this function to operate on your network.
DSCP Settings
The DSCP value range is 0 to 63. The default value is 0, which indicates the function is
disabled; and rates 1 as the highest priority, and 63 as the lowest priority.
• Video DSCP: prioritize video streaming over HTTP or RTSP
• Audio DSCP: prioritize aud io strea min g
• Management DSCP: prioritize web interface traffic over HTTP
SNMP
With Simple Network Management Protocol (SNMP) enabled, the camera can be
monitored and managed remotely with a network management system. Contact your
network administrator if you are not familiar with SNMP setup.
SNMP v1/ v2
• Enable SNMP v1
• Enable SNMP v2
• Read Community: Specify the community name that has read-only access.
• Write Community: Specify the community name that has read/write acc ess.
Traps for S NMP v1/v2
Traps are used to send a mess age to the network management system for important
events or status changes.
• Enable Traps: enables trap reporting
• Trap Address: enter the IP address of the network management system
• Trap Community: enter the community to use when sending trap messages
45
UPnP (Uni versa l Plug a nd Play)
• Enable UPnP: When enabled the camera will appear in My Network Places on
Windows computers running UPnP on the same network.
• Enable UPnP Port Forwarding: When enabled the camera will attempt to open the
web server port on the router automatic ally.
• Friendly Name: Set a name to easi ly identify the c amera.
46
DDNS
DDNS (Dynamic Domain Name Servic e) is a service that allows a connection to an IP
address using a hostname (URL) address instead of a numeric IP address. Most
Internet Service Providers use Dynamic IP Addressing that frequently changes the
public IP address of your internet connection; this means when connecting to the
camera over the internet you need to know if your IP address has changed. DDNS
automatically redirects traffic to your current IP address when using the hostname
address.
• Enable DDNS – Select the check box to enable DDNS.
• Provider – Select a DDNS host f rom t he Provider list.
• Host name – Type the registered domain name in the field.
• Username/E-mail – Type the username or e-mail required by the DDNS provider
for authenti c ation.
• Password/Key – Type the password or key required by the DDNS provider for
authentication.
47
Mail
The camera c an sen d an e-mail via Simple Mail Transfer Protocol (SMTP) when motion
is detected or when the sensor i nput is activated. SMTP is a protocol for sending e-mail
messages between servers. SMTP is a relatively simple, text-based protocol, where one
or more recipients of a message are specified and the message text is transferred.
Two sets of SMTP accounts can be configured. Each set includes SMTP Server,
Account Name, Password and E-mail Address settings. For specific SMTP server
information, contact your network service provider.
48
FTP
The camera can send alarm m ess age s to a specific File Transfer Protocol (FTP) site
when motion is detected or when the sensor input is activated. You can assign alarm
messages to up to two FTP sites.
• Enter the FTP details, which include server, server port, user name, password and
remote fo lder, in the appropriate boxes and click Save when fini shed .
49
HTTP
The camera can send alarm m ess age s to a specific Hypertext Transfer Protocol (HTTP)
site when motion is detecte d or when the sensor input is activated. You can assign
alarm messages to up to two HTTP sites.
• Enter the HTTP details, which include serv er, user name and password, in the
appropriate boxes and click Save when finished.
50
Application
The IKS-WP816R supports 4 digital alarm inputs and 2 digital alarm outputs. Make sure
the alarm connections are properly wired before starting to configure alarm related
settings on the Application screen. Refer to the pin definition table below for alarm
system wi ring.
Pin Definition
1 Alarm OUT NO 1
2 Ala r m OUT NC 1
3 Alarm OUT COM 1
4 GROUND
5 Alarm OUT NO 2
6 Ala r m OUT NC 2
7 Ala r m OUT COM 1
8 GROUND
9 Alarm IN 4
10 Alarm IN 3
11 Alarm IN 2
12 Alarm IN 1
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Alarm Pin Selection
Select an alarm pin from the Alarm Pin Selection box and click Edit to start alarm
programming.
52
Alarm Pin Status Settings
Alarm Setting
• Alarm Switch – Enable or dis able the alar m funct ion.
• Alarm Type – Select an alarm type (Normal Close or Normal Open) that
corresponds with the alarm appli cation.
Trigger Action (Multi-Option)
Specify alarm actions that will take place when the alarm is triggered.
• Enable A larm Output – Select this option to activate the alarm output.
• Record Strea m to S D Card – Select this option to record to an internally installed
SD card when this alarm is activated.
53
• PTZ Function – Assign a PTZ function (Preset, Tour, Auto Scan or Pattern) for the
camera to perform w hen thi s alarm is act iv ated.
Note If Preset is selected, you will be prompted to enter a Dwell Time (1~256). This
is the t ime in seconds that the camera will rem ain at that Pres et location, and
then it will return to the location that it was pointing at the time the alarm
occurred.
Note Refer to the sectio ns on Presets, Tours, Auto Scans, or Patterns later in this
manual for more details.
• Send Message by FTP/E-Mail – Select to send an alarm message by FTP and/or
E-Mail when this alarm is activated.
• Upload Image by FTP/E-Mail – Se lect to send an image by FTP and/or E-Mail
when this alarm is activated.
• Send HTTP Notification – Select to send a notification to a HTTP server.
Note E-Mail, FTP, and HTTP options will also need to be configured within their
corresponding menus. See the Mail, FTP or HTTP sections previously in this
manual for more details.
File Name
Enter a file name in the box (the examples below used “image.jpg” for the file name).
The uploaded image’s file name format can be set in this section. Please select the one
that meets your requirements.
• Add dat e/time su ffi x
File name: imageYYMMDD_HHNNSS_XX.jpg
Y: Year, M: Month, D: Day
H: Hour, N: Minute, S: Second
X: Sequence Number
• Add sequence number suffix (no maximum value)
File name: imageXXXXXXX.jpg
X: Sequence Number
• Add sequence number suffix (limited value)
File Name: imageXX.jpg
X: Sequence Number
The file name suffix will end at the number being set. For example, if the setting is
up to “10”, the file name will start from 00 and end at 10, and then start all over
again.
• Overwrite – The original image on the FTP site will be overw r itten by the new
uploaded file with a static fi lename.
54
Motion Detection
Motion Detect ion all ows the camera to detect motion and trigger alarms when motion in
the detected area exceeds the determined sensitivity threshold value.
On the Motion Detection page, there is a motion detection window (red box) displayed
on the Live View Pane. The Motion Detection window defines the motion detection area.
To change the size of the Motion Detection window, drag the edge of the frame to
resize.
You can add up to 10 m otion detection windows.
• Click Add under the Live View Pane to add a Motion Detection window.
• To delete a Motion Detection window, use the mouse to select the frame and click
delete.
55
When motion detection is activated, the Motion pop-up window will open.
When motion is detected, the signals will be displayed on the Motion window as shown
below
Motion Detection
Turn motion detection on or off. The default setting is Off.
Motion Detection Setting
In the Motion window the red l ine provides a motion detection threshold indication; and
the blue line provides a representation of motion being detected. For the camera to
register a motion event, the blue line must move above the red line. After changing any
of these four settings you must click Save to apply the change.
• Sampling pixel interval [1-10] – Default value is 10, which means system will take
one sampling pixel for every 10 pixels.
• Detection l ev el [1-100] – Default detection level is 10. This item sets the detection
level for each sampling pixel; the smaller the value, the more sensitive i t is.
• Sensitivity level [1-100] – The default sensitivity level is 80, which means if 20% or
more sampling pixels are detected as change d, the system w ill detect motion. The
bigger the value, the more sensitive i t is. As the sensitivity value is increased, the
red horizontal line in the motion indication window will be lowered accordingly.
• Time interval (sec) [0-7200] – The default interval is 10. The value is the int erv al
between each detected motion event.
56
Triggered Action
Once motion detection has been fine tuned, the Triggered Action can be configured if
you want the camera to take one of these actions upon sensing motion.
• Enable A larm Output – Select to trigger the alarm output on the camera on motion
detection.
• Record Strea m to S D Card – Select this option to record to an internally installed
SD card when this alarm is activated.
• Send Alarm Message by FTP/E-Mail – Select to send an alarm message by FTP
and/or E-Mail when this alarm is activated.
• Upload Image by FTP/E-Mail – Se lect to send an image by FTP and/or E-Mail
when this alarm is activated.
• Send HTTP Notification – Sel ec t to send a notification to a HTTP server.
Note E-Mail, FTP, and HTTP options will also need to be configured within their
corresponding menus. See the Mail, FTP or HTTP sections previously in this
manual for more details.
File Name – Enter a file name in the box (the examples below used “image.jpg” for the
file name). The uploaded image’s file nam e format can be set in this section. Pleas e
select the one that meets your requirements.
• Add dat e/time su ffi x
File name: imageY YM M DD_HHNN SS _XX.jpg
Y: Year, M: Month, D: Day
H: Hour, N: Minute, S: Second
X: Sequence Number
• Add sequence number suffix (no maximum value)
File name: imageXXXXXXX.jpg
X: Sequence Number
• Add sequence number suffix (limited value)
File Name: imageXX.jpg
X: Sequence Number
The file name suffix will end at the number being set. For example, if the setting is
up to “10”, the file name will start from 00 and end at 10, and then start all over
again.
• Overwrite – The original image on the FTP site will be overwritten by the new
uploaded file with a static fi lename.
57
Storage Management
Storage Management allows you to view information about an inserted Micro SD/SDHC
card (up to 32GB), format the SD card, adjust c leanup settings, and download or delete
files stored on the SD card.
Device Information – When a compatible Micro SD/SDHC card is ins erted into the
camera, infor mat ion abou t the car d will be disp lay ed in this secti on.
Device Setting – The Micro SD/SDHC card can be formatted using the Format button.
A newly inserted card should always be formatted upon insertion before recording to it is
configured.
Disk Cleanup Setting – An automat i c cleanup can be conf i gur ed so that onc e the
available storage on the Micro SD/SDHC card reaches a percentage of use, older items
will be removed. To enable Disk Cleanup:
1. Select Enable automatic disk cleanup.
2. Enter a percentage of use threshold needed to trigger the cleanup.
3. Enter a number of days or week s as a deletion point
4. Data older than the specified number of days or weeks will be automatically
deleted when the percen tag e of use thr esh old is trig gered .
58
Recording List - Each file recorded to the Micro SD/SDHC card will be listed in the
Recording Lis t.
Note The maxi m um file is 60MB per file.
Note The letters A/M/R appear at the beginni ng of each file, denoting the type of
recording. A for alarm; M for motion; and R for regular recording.
• To remove a file, select the file from the list and click Remove.
• Click Sort to sort the list.
• To download a file, select the file from the list and click Download.
59
Recording
The recording schedule allows you to set up scheduled recording to a local Micro
SD/SDHC card.
Activating Micro SD/SDHC Card Re cording
To set up continuous micro SD/SDHC card recording:
1. Select Always to continually record until the card is full.
2. To set the camera to overwrite old data, see the instructions for Disk Cleanup
Setting earli er in this section.
To create a recording sc hedu l e:
1. Select Only during time frame.
2. Select the days of the week you want to record
3. Specify the Start Time and Duration of each recording.
To stop recording data to the micro SD/SDHC card, select Disable.
60
Snapshot
The IKS-WP816R camera sup por ts JPEG snap shot fun ctio n. You can specify a storage
location for the snapshots. The default setting is: C:\.
Note If you are using Windows Vista or 7, you will need to change the Snapshot
location. Windows UAC does not allow internet programs to write directly to
C:\ for security reasons.
Note Make sure the selected file path contains valid characters such as letters and
numbers.
61
Information
The Information page to co nt ains the System Log, User Information, and Parameter
List.
System Log
Click System Log to view the s ystem log file. The content of the file provides useful
information about configuration and connections.
62
View User Information
The Administrator can view each user’s login information and privileges on the View
User Information page
All the users in the network are listed under User information. The exampl e below
shows that the Admin password is 1234.
View User Privilege
Select a user account from the list and click get user pr iv acy to view the permissions
for the user account.
63
Parameter List
Click Parameter List to view the system paramet er settings.
64
Software Upgrade
Upgrading the Camera Viewer Software
Note Make sure the software upgrade file is available before starting the software
upgrade.
1. Click Browse and find the upgrade file.
Note Do not change the file name, or the system will fail to find the file.
2. Select the file name from the list under Step 2.
3. Click Upgrade. The system will check to find the upgrade file, and then start to
upload the upgrade file. The upgrade status bar will display on the page. When
it reaches 100%, the viewer will return to Home page.
4. Close the internet browser.
5. Go to the Windows Control Panel and double-click Add or Remove
Programs. Locate the Camera Viewer software on the Currently installed
programs list and cl ick Remove to uninstall the previous software version.
6. Open the internet browser again and log in to the IKS-WP816R. The system
will automatically download the new version of the Camera Viewer software.
65
Maintenance
On the Maintenance page you can export the cameras current configuration, or import
the configuration for a camera. Use the factory d efaul t page to reset the IP Camera to
factory default settings if necessary.
Note Do not import configuration files from different model s of cameras.
Set Default –To reset the IP camera to the factory default settings, including the default
IP address, click Set Default. The system will restart after 30 seconds. If you cannot
access the camera menu, you can return the camera to the factory default settings by
holding down the reset button on the camera connection board for 30 seconds. See
Error! Reference source not found. for the button location.
Reboot – To restart the IP camera without changing the current camera settings, Click
Reboot.
Export – You can save the system settings by exporting the configuration file (.bi n) to a
specified location for future use. Click Export, then Save, and specify the desired
location.
Upload – To copy an existing configuration file to the IP camera, click Browse, select
the desired configuration file, then cl ick Upload.
66
Video a nd Audio Streaming Se ttings
On the Streaming tab, the Administrator can configure specific video resolution, video
compression mode, video protocol, audio transmission mode, etc.
Video Format
Select the desired video resolution for the camera on the Video Format page. The
recorder will record video based on the resolution selected here.
67
Video Res olution
The camera provides four codec options under video resolution (two single streaming
options and two sets of dual st reami ng options):
• MJPEG only
• H.264 only
• MJPEG + H.264
• H.264 + H.264
Once a codec option is selecte d, multiple resolutions are available for each stream.
MJPEG Resolutions* H.264 Resolutions*
1920x1080 1920x1080
1920x1080 (@ 15 FPS)
1280x1024 1280x1024
1280x720 1280x720
1024x768 1024x768
800x600 800x600
720x480 720x480
640x480 640x480
352x240 352x240
*All resolutions are at 30 Frames Per Second (FPS) unless otherwise noted.
Note Due to resource management, some resolutions may be unavailable when
selecting a dual stream option.
Note Due to resource management, the Motion Detection, 3DNR, and Privacy Mask
functions are not available when using the H.264 Only codec option and
selecting the Low Latency H.264 format.
Text Overlay Settings
Text Overlay allows you to select text to be display over the video. Three options are
available: Date, Time, and a Custom String (up to 20 alphanumeric characters).
68
Video Rotate Type
You can change the orientation of the video output if necessary.
Normal Video – This is the default rotation desi gned for a normal setup with the camera
mounted with the dome facing down.
Flip Video – This option will vertically flip the video image (without the intervention of
another device this may cause the reversal of perceived left and right when viewing the
image).
Mirror Video – This option will horizontally flip the video image (without the intervention
of another device this may cause the reversal of perceived left and right when viewing
the image).
90 Degree Clockwise – This option will rotate the video im age 90 degrees to the right.
180 Degree Rotate – This option will rotate the video image 180 degrees (this is the
option most commonly needed if the image appears upside-down when the camera is
first instal led).
90 Degree Counterclockwise – This option will rotate the video image 90 degrees to
the left.
GOP Settings
The Group of Pictures settings allow you to modify the frame structure of the video
stream. This setting changes the frequency of the I-frames that occur within the stream
of P-frames (2~64). Increasing this number increases the number of P-frames between
each I-frame; decreasing the file size of the stream, but increasing the risk of video
decoding errors. Decreasing this number decreases the number of P-Frames between
each I-frame; increasi ng the file size of the stream, but decreasing the risk of video
decoding errors.
H.264 Profile
The H.264 Profile may need to be changed if you are using a third party recorder that is
not capable of decoding H.264 Main Profile video c ompression. Select the compatible
compressi on type for each stream if necess ary .
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Video Compression
You can selec t an MJPEG/H.264 compression mode on the video compression page
appropriate for your application. You can also select to display compression information
on the Home page.
MJPEG Compression settings include:
• high compre ssion, low bit rate, low qual ity
• middle compression, defa ult
• low compression, high bit rate, high quality
H.264 Compression settings include:
• 1024kbps, highest comp ression, lowest quality
• 2048kbps
• 4096kbp s, middle co mpressio n, default
• 6144kbps
• 8192kbps, low compression, highest quality
CBR Mode Setting
• The Constant Bit Rate mode allows you to lock in the bit rate of the H.264 stream. If
this setting is not enabled bit rate may fluctuate based on available bandwidth.
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Video O CX Protocol
On the Video OCX protocol page, you can select different protocols for streaming media
over the network. In the ca se of multi ca st networking, you can select the Mul tic ast mode.
Video OCX protocol setting options include:
• RTP over UDP
• RTP over RTSP(TCP)
• RTSP over HTTP
• MJPEG over HTTP
Select a mode according to your data delivery requirements. If you are transmitting over
the internet using a router and port forwarding, you need to use RTP over RTSP(TCP).
You also need to forward the RTSP port to the camera (see the Network Setup page to
find the RTSP port).
Multicast Mode
1. Enter all required data, including multicast IP address, H.264 video port,
MJPEG video port, audio port and TTL i nto each box.
2. Click Save to confirm the setting.
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Frame Rate Control
Setting the camera to transmit fewer frames can save bandwidth.
Each of the MJPEG and H.264 streams can have a s eparate frame rate setting from 1 to
30 frames per second.
Note Higher frame rate will increase video smoothness, as well as file size and
bandwidth usage.
Note Lower frame rate will decrease video smoothnes s, as well as file size and
bandwidth usage.
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Audio
On the audio page, the Administrator can select an audio transmission mode and audio
bit rate.
Note Audio monitoring and recording l aws vary from location to location. It is highly
recommended that you consult your local, state, and federal laws to verify that
you are in compliance before implementing audio recording.
Transmission Mode
• Full-duplex (T alk and Listen si multaneously) – In Full-duplex mode, the local
and remote sites can communicate with each other simulta neously, i.e. both sites
can speak and be heard at the same time.
• Half-duplex (Talk or Listen, not at the same time) – In Half-duplex mode, the
local/remote site can only tal k or listen to the other site at a time.
• Simplex (Talk only) – In Talk only Simplex mode, the local/remote site can only
talk to the other site
• Simplex (Listen only) – The local/remote site can only listen to the other site.
• Disable – Turn off the audio transmission function.
Server Gain Settings
Set the audio input/output gain levels for sound amplification. The audio gain values are
adjustable fr om 1 to 6, and will be turned off if ‘Mute’ is selected.
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Bit Rate
Selectable audio transmission bit rate include:
16 kbps (G.726)
24 kbps (G.726)
32 kbps (G.726)
40 kbps (G.726)
uLA W (G.711)
ALA W (G.711).
Both uLA W and ALAW signify 64 kbps but in differ ent co mpression formats. Higher bit
rate will provide higher audio quality and require more bandwidth.
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PTZ SETTINGS
Use the PTZ tab to program Presets, Patterns, Auto Scans and Tours via PTZ controls.
Additionally, various camera settings including Auto Exposure (AE), White Balance
(WB), Back Light Compensation (BLC), Sharpness, Exposure Compensation, etc. also
can be set here.
Preset
Note Up to 256 Presets can be programmed for the camera.
Preset Setting
To create a Preset Point:
1. Move the pointer to the live view pane.
2. Drag the red pointer with PTZ controls to a desired position.
3. Assign a number for the current position from the Number List (1~10) and type a
descriptive Name.
4. Click Set t o save the sett ing s.
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Preset Go
To move the ca mera view to a specified Preset position:
• Select the Preset Point from the list under Preset Go. The ca mera will move to the
target positi on.
Pattern
Note The camera supports up to eight patterns.
Pattern Setting
To create a Pattern:
1. Select a path number from the Pattern Path list.
2. Move the pointerr to the live view pane, and move the camera to a desired view
using the PTZ controls for the start poin t of a Pattern.
3. Click Set next to Record Start and start program min g the Pattern via the PTZ
controls.
4. When you have finished the pattern, click Set next to Record End. The Pattern will
be automatically recorded.
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Pattern Run
Select the specified Pattern from the Pattern Path list and click Run.
To view the camera in full screen mode, move the pointer onto the live view pane, right-
click and select Fullscreen.
To stop running a Pattern, move the cursor to the live view pane and use the PTZ
controls to move the camera in any direc tion.
Auto Scan
Note The camera s upp or ts four Auto Scan paths.
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Auto Scan Setting
To create an Auto Scan path:
1. Select a path number from the Auto Scan Path list.
2. Move the pointerr to the live view pane, and move the camera to a desired view as
the Start Point of an Auto Scan Path.
3. Click the “Set” butto n of the “Start Point”, and the current view will be automatic ally
saved as the start point of the Auto Scan Path.
Note The room ratio of an Auto Scan’s Start Point will persist throughout the whole
path.
4. Enter the speed ratio in the Speed box; the speed ratio ranges from 0 (low) to 3
(fast).
5. Select the Direction of the Auto Scan Path, (Left or Right).
6. Move the camera to the desired end point position and click Set next to End Point.
Auto Scan Run
Select the specified path from the list und er Auto Scan Run and click Run.
To view the camera in full screen mode, move the cursor onto the live view pane, right-
click and select Fullscreen.
To stop running an Auto Scan Path, move the cursor to the live view pane and use the
PTZ controls to move the camera in any direction.
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Tour
The camera supports up to eight Tours; each Tour supports up to 64 Presets.
Note Before setting this function, you must pre-define at least two Presets.
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Tour Set
1. On the Tour screen, click Edit to open the Tour Set options.
2. Select the nu mber of the new tour from the Tour Line list at the top of the screen.
3. Select each Preset to add to the tour.
4. Enter the Dwell Time (0~127 seconds) and Speed (0~14) for each Pres et.
5. Click Save when finished.
Tour Run
Select the desired tour from the list under Tour Run and click Go.
To view the camera in full screen mode, move the cursor onto the live view pane, right-
click and select Fullscreen.
To stop running the Tour, move the cursor to the live view pane and use the P TZ
controls to move the camera in any direc tion.
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Home
Set up the Home funct ion t o ensure c onstant monitoring. If the camera idles for a period
of time, the selec ted function will be activated automatically and return the camera to the
home function setting. The Home function allows constant and accurate monitoring to
prevent the camera from idling or missing events.
Home Settings
Activ at e/D isable Home Func t ion
Select ON/OFF to activate or disable the Ho me fun ctio n and click Set to save.
Time
Specify the desired idle time (1~128 minutes) in the Time box. The Time represents the
duration of time the camera can idle before performing the hom e function. When the
Home function is activated, the camera will start to count down when it idles, and then
execute the predefined action when time expir es.
Action Type
Select an action Type (Preset, Pattern, Auto Scan, or Tour) and then specify the desired
action type number from the Line list. Click Set to save your settings.
Tilt Range
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The camera’s Tilt Range is adju stable. The minimum tilt angle can be set between -10°
and 10°. The maximum tilt angle can be set between 170° and 190°.
• Enter the desired min. and max. tilt angle into the corresponding fields respectively
and click Set to save the tilt angle s ettings.
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Priva cy Mask S ettin gs
The Privacy Mask function helps avoid any intrusive moni toring. When y ou create a
mask, Toshiba recommends that you set it at least twice as big (height and wi dth) as the
masked object. The camera will assume the center of the selected view as a starting
point. Therefore, keep the target obj ec t/region nearly positioned in the center of the
scene.
Note The Image Flip function (PTZ > Camera – Misc1) will be disabled
automatically when the Privacy Mask function is enabled.
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Mask Setting
Activate/Disable Privacy Mask Function
Set to On/Off to activate or disable the Privacy Mask function and click Set.
Activate/Disable Transparency Mask
Set the transparency of the Privacy Mask if necessary.
Color Setting
Select the desired color from the Color list for the specified Privacy Mas k and click Set.
Mask Number
Specify the number of the programmed Privacy Mask in the corresponding field.
Mask Size
Specify the horizontal (Hsize: 1~80) and vertical (Vsize: 1~60) size of the Privacy Mask.
Click Add to save the programmed Privacy Mask .
Mask Clearing
To delete an existing Privacy Mask select the Privacy Mask to be removed from the
Mask list under Mask Clearing and click Clear.
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Camera — Exposure
On the Exposure screen you can select Full Auto mode or adjust the parameters
manually for optimized video output in accordance with the operating environment.
Shutter Priority
When Shutter Priority is selected the shutter speed takes control of exposure. Shutter
speed range is 1/60 ~ 1/10000.
Manual Mode
Select Manual mode to adjust the Shutter speed and Gain manually. When manual is
selected the Shutter speed range is 1 ~ 1/10000; and Gain range is 1 ~ 15.
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Camera — White Balance
A camera uses a reference color temperature, which is a way of measuring the quality of
a light source, to calculate all the other colors. The unit for measuring this ratio is
degrees Kelvin (K). You can select the White Balance Control according to the operating
environment. The following table shows the color temperature of some light sources for
reference.
Light Sources Color Temperature in K
Cloudy Sky 6,000 to 8,000
Noon Sun and Clear Sky 6,500
Household Lighting 2,500 to 3,000
75-watt Bulb 2,820
Candle Flame 1,200 to 1,500
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Auto Mode
In Auto mode, white balance works within its c ol or temperature range and calculates the
best-fit white balance.
Indoor/outdoor Mode
Select for indoor or outdoor m ode.
ATW Mode (Auto Tracing White Balance)
The Dome Camera takes out the signals in a screen in the range from 2000 K to 10000
K.
Manual Mode
In Manual mode, you can change the White Balanc e value manually by a specifying the
R gain and B gain; the R/B gain range is fro m 0 to 255.
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Camera — Misc1
In Camera—Misc1, you can set various camera parameters including Backlight
Compensation, Sharpness, Expos ures Compensation, Image Freeze, Image Flip, Digi tal
Zoom, Speed by Zoom and ICR Function.
• BLC – Activate or disable the Backlight Compensation function (On/Off).
• Sharpness – Increasing the shar pne ss level (1~15) can make the image looked
sharper; especially enhancing the object’s edge.
• ExpComp – Define the value of Exposure Compensation (1~15).
• Freeze – Freeze function all ows you to hold the image while the camera is moving
between pres et positions such as in Preset mode and Tour mode (On/Off).
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• Flip – Track an object continuously when it passes under the camera by setting
Flip to Mechanical (M.E.) mode or Digi tal Flip (Image) mode.
• M.E. Mode – M.E. is a standard mechanical operation. As the camera tilts to
the maxi m um angle, it will pan 180°, and then continue tilting to keep tracking
objects.
• Image Mode – Image represents digital IMAGE FLIP, which enables the
camera to keep tracking objects seamlessly. With the Image m ode, almost no
delay occurs in comparison to the M.E. mode.
Note Flip setting is manual -controlled only. If a Preset Position or a point for other
function (ex. Tour) is set in the position that can only be reached through FLIP
motion, the Flip function must be enabled for the camera to move to that
position.
Note To make the Dome Camera tilt between a specific range, such as -10° or
+190°, please go to the Tilt Range setting page to set the tilt angle range.
Otherwise, the Dome Camera will tilt 90° as the default setting.
Note The Privacy Mask function will be automatically disabled if the Image Flip
function is enabled .
• Speed by Zoom – Enable this function to have the pan and tilt speed (angle
distance) automatically scaled down when the camera is zoomed in. Enabl ing t hi s
function will cause pan and tilt movements to be done in smaller increments the
further in the camera is zoomed, making movement while zoomed much easier.
• ICR Function – The camera uses the IR cut filter to capture a clear image at night
time or in low light conditions. In the Auto mode, the inter n al c ir cui t w ill automatically
decide when to remove the IR cut filter according to the image brightnes s level.
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Camera — Misc2
In Camera—Misc2, you can set up various functions such Auto Calibration, Wide
Dynamic Range, 2D Noise Reduction and TV System.
• WDR – Wide Dynamic Range is especially effective in an envi ronment with extreme
contrast.
• Auto Calibration – Auto Calibration function automatically calibrates the camera
when the deviation of dome pivot is detected.
• 2DNR – 2D Noise Reduction f unct ion analyzes pixel by pixel and frame by frame to
eliminate environmental noise signal s o that the highest quality image can be
produced even in low light conditions.
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Camera — Default
Click Set Default to reset the camera back to factory default settings.
LOGOUT
Click the Logout tab to open the login window and log in with a different user name and
password.
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SPECIFICATIONS
CAMERA SPECIFICATIONS
Model
IKS-WP816R
Image Sensor 1/2.8” Sony Progressive CMOS
IP Rating IP66
Type / Format H.264 / MJ PEG
Wide Dynamic Range
Yes
Minimum Illumination 0.1 Lux (Color) / 0.03 Lux (B&W) (@ 50IRE)
Day / Nigh t Yes (True Day / Night)
Resolution 1080P [1920 x 1080 / 2MP], 1280 x 1024 / 1/3MP,
720P [1280 x 720 / 1MP)], 1024 x 768, 800 x 600,
720 x 480, 640 x 480, 352 x 240
Focal Length 4.7 ~ 84.6 mm
Iris Contro l Auto / Manual
White Balance Auto / Indoor / Outdoor / ATW
Auto White Balance Range
2700 K – 10,500 K
Backlight Compensation
On / Off
Auto Gain Control Auto / Manual
Operating Temperature -40°F ~ 122°F (-40°C ~ 50°C)
Heater
Yes
Power Consumption 65W (Max, with heater)
Rated Amperage 2.7A
Input Voltage
24vAC±10%
Weight 5.1 lbs (2.32 kg)
Dimensions Dome: Ø7.5" (191 mm) x H: 11.1" (282 mm)
Housing / Dome Cover White / Clear
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PTZ SPECIFICATIONS
Optical Zoom 18x
Pan/Tilt Range 360° Endle ss / -10° ~ 190°
Presets 256
Preset Accuracy ± 0.225°
Preset Speed 5° ~ 400°/sec.
Pattern 8
Tour (Group) 8
Auto Scan 4
Privacy M ask
16
Zone Title 16
Home Function Preset, Pattern, Tour, Autoscan
Auto Flip Image / Mechanical / Off
Digital Slow Shutter
On / Off
Focus Mode Auto / Manual
Control All PTZ functions available through web UI, no OSD
Built-in Protocol
PTZ control via network only
IP SPECIFICATIONS
Dual Streaming H.264 (Main) + MJPEG / H.264 + H.264
Max IPS 30 IPS @ 1080p
Audio In
1
Audio Out 1
Alarm Inputs 4
Relay Outputs
2
User Accounts 20
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© 2013 Toshiba
All rights reserved. No part of this publication may be reproduced by any means without written
permission from Toshiba. The information in this publication is believed to be accurate in all
respects. However, Toshiba cannot assume responsibility for any consequenc es resulting from
the use thereof. The information contained herein is subject to change without notice. Revisions
or new editions to this publication may be is sued to incorporate such cha nge s.