Table of Contents
TP-Link C320WS User Manual
Displayed below is the user manual for C320WS by TP-Link which is a product in the Security Cameras category. This manual has pages.
User Guide
Outdoor Security Wi-Fi Camera
Tapo C320WS
©2021 TP-Link 1910013021 REV1.0.0
Contents
About This Guide ···········································································1
Introduction ······················································································2
Appearance ······················································································3
Set Up Your Camera ·····································································5
Set Up Using Amazon Frustration-Free Setup ··············7
Install a microSD Card ······························································11
Mount Your Camera··································································· 12
Install Waterproof Items ·························································· 13
Main Camera Controls ····························································· 14
Camera Detection & Alerts ··················································· 16
24-hour Recordings ··································································21
Privacy Mode ················································································ 23
How to Reset Your Camera ··················································· 24
Authentication ··············································································25
1
About This Guide
This guide provides a brief introduction to the Outdoor Security Wi-Fi Camera and the Tapo app, as well as regulatory information.
Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region or ISP. All images, steps,
and descriptions in this guide are only examples and may not reect your actual Tapo Camera experience.
Conventions
In this guide, the following convention is used:
Convention Description
Blue Key information appears in teal, including management page text such as menus, items, buttons and so on.
Underline Hyperlinks are in teal and underlined. You can click to redirect to a website.
Note: Ignoring this type of note might result in a malfunction or damage to the device.
More Info
• Specications can be found on the product page at https://www.tapo.com.
• Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.
• The setup video and waterproof cable attachments video can be found at https://www.tp-link.com/support/setup-video/.
2
Introduction
Tapo C320WS oers full-color and sharp views day and night, rain or shine. It is a full-featured weatherproof security camera that you can access
from anywhere. Receive notications and check feeds when someone crosses a boundary, enters an area you've set, or obstructs the camera. The
automatic siren system will trigger sound as alarm to frighten away unwanted visitors. The Tapo camera always protects what you love most.
• 2K High Denition – Sharp and clear 4MP high-resolution video delivers more delicate details.
• Full-Time Color – Enhance your security view with vivid colors even at night with the integrated spotlights.
• Starlight Night Vision – The highly-sensitive starlight sensor captures higher-quality images even in low-light conditions.
• Motion Detection – Get instant notications when your camera detects motion.
• Line-Crossing Detection – Set a boundary and receive an alert anytime a person crosses it from either or both directions.
• Area Intrusion Detection – Set customized activity zones around key areas for more focused monitoring.
• Camera Tampering – Receive alerts when someone obstructs the camera.
• Wired or Wireless Networking – Connect the camera to your network through Ethernet or Wi-Fi for more exible installation.
• Weatherproof – Helps Tapo C320WS perform well even in harsh environments with rain and dust.
• Two-Way Audio – Communicate with others with the built-in microphone and speaker.
• Local Storage (up to 256 GB) – Stores 4MP video directly to a local microSD card, oering convenient access to your video footage.
*microSD card needs to be purchased separately.
3
Appearance
MicroSD Card Slot
Hold for 5 seconds to
reset the camera
Speaker
RESET
MIC
DC Power Connector
Used to connect to a 9V DC
power adapter
Ethernet Port
Used to connect to a
network device
System LED
Insert a microSD card
for local recording
IR LED
White Light LED
Front Panel
Bottom Panel
4
System LED Description
Blinking red and green
Blinking red slowly
Solid amber
Blinking red quickly
Solid red
Solid green
Blinking green quickly
Starting up
Connected to TP-Link
Cloud server
Ready for setup
Connecting to Wi-Fi
Connected to Wi-Fi
Camera resetting
Camera updating
5
Set Up Your Camera
Follow the steps below to get started with your new camera, or you can follow the setup video at https://www.tp-link.com/support/setup-video/.
Step 1. Download Tapo App
Get the Tapo app from the Apple App Store
or Google Play, or by scanning the QR code
below.
OR
Step 2. Log In
Open the app, and log in with your TP-Link ID.
If you don't have an account, create one rst.
Step 3. Add Your Camera
Tap the button in the app and select your
model.
6
Step 4. Congure Camera
Follow app instructions to set up your camera via wired or wireless connection (for setup only),
and add it to your home network. After setup, you can use your camera via wired connection or
wirelessly.
7
Set Up Using Amazon Frustration-Free Setup
What is Amazon Frustration-Free Setup?
Amazon Frustration-Free Setup can help connect and set up Tapo smart devices in fewer steps, without having to remember and re-enter your Wi-Fi
password on each device.
To use this feature, conrm the following:
● The new Tapo device supports Amazon FFS.
● You have an Amazon FFS enabled Alexa device or router.
● You have saved your Wi-Fi information to Amazon by using Alexa echo.
● Your Tapo device and router are on the same network as your Alexa echo.
LED Indications during Amazon Frustration-Free Setup
LED Status
Blinking orange and green Ready for setup
Blinking orange FFS setup in progress
Solid green Working properly
If the LED does not turn solid green after a long time, you can try to add the Tapo device manually. (Press the Reset button on your Tapo device once.
Then open the Tapo app, tap the + button on the page, select your device model, and follow the app instructions. )
8
1. Open the Amazon Alexa app. Then tap More and select Skills &
Games.
How to use Amazon Frustration-Free Setup with Tapo devices
2. Enter Tapo in the search bar and choose Tapo.
9
3. Tap the ENABLE TO USE button. 4. Log in with your TP-Link ID that has bound to your Tapo device, and tap Authorize. After authorized
successfully, the message Tapo has been successfully linked will come up.
10
5. Plug in your Tapo device and the setup will complete automatically in two minutes.
For setting up more Tapo devices, just plug in and enjoy!
Done!
If this device displays on the Home page in the Tapo app, it indicates this device has been successfully associated with your Amazon account and
joined your Wi-Fi network automatically.
If this device does not display on the Home page in the Tapo app, try setting it up manually. (Tap the + button on the page, select your device model,
and then follow the app instructions.)
11
Install a microSD Card
Follow the steps below to install the microSD card for local recording, or follow the installation video at https://www.tp-link.com/support/setup-video/.
You can go to Camera Settings > microSD Card in the Tapo app to check the card status or format your card.
1. Loosen the screws on the back panel and remove the cover.
2. Identify the direction of the microSD card and carefully insert the card into the slot. Push in the card until you hear a clicking sound.
12
Mount Your Camera
When you nish adding your camera in the Tapo app, you can place your camera on a at surface, or mount it on a wall or ceiling with the provided
mounting template and screws.
Follow the steps below to mount your new camera, or follow the setup video at https://www.tp-link.com/support/setup-video/.
Step 1. Drill Holes
Stick the mounting template to the desired mounting place. Drill 3 screw holes according to the template.
Step 2. Mount Camera
Insert three anchors into the holes and use the screws to ax the camera over the anchors.
0° to 70°
0° to 360°
13
Install Waterproof Items
When the camera is installed outdoors, please install waterproof items to waterproof your camera. Make sure each part is securely attached and the
water-proong rings are ush to keep out water.
Follow the steps below to install waterproof items, or follow the installation video at https://www.tp-link.com/support/setup-video/.
Install Waterproof Cable Attachments
Install the waterproof cable attachments for the network interface when the camera is installed outdoors.
Fix Nut Waterproof
Ring
O-ring Network
Interface
Waterproof
Jacket
1. Route the network cable through the following components in order: x nut, waterproof ring, and then the waterproof jacket.
2. Insert the waterproof ring into the waterproof jacket.
3. Fix the O-ring to the network interface of the camera and connect the network cables.
4. Attach the network interface with the waterproof jacket, then twist to lock. Rotate the x nut to secure it to the waterproof jacket.
Done! The network interface is now waterproof.
Install Waterproof Seal for Power Connectors
Install the waterproof seal for the power connectors when the camera is installed outdoors.
Male Power Connector Waterproof Seal Female Power Connector
14
Home Page
This page lists all your cameras you've added and you can view them
directly and manage them easily. Tap the camera or go to Camera
Preview > Manage to enter the Live View page.
Main Camera Controls
After you successfully set up the camera, you will see your camera listed on the home page. You can view and manage your camera from anywhere at
any time with the Tapo app.
Live View
Talk or Voice Call: Communicate with loved ones
Privacy Mode: Enable to temporarily shut down the surveillance for privacy
Alarm On/O: Turn on to get noticed when motion detected
Playback & Memory: Check all recordings and saved moments
Multi-Screen
View live videos from
multiple cameras at
the same time
Screenshot
Full Screen
Volume
Record
Camera Settings
Day/Night Mode
15
Camera Settings
On Live View page, tap to enter the Camera Settings page. You can
change the settings of your camera to meet various needs, such as
change your camera name, customize detection settings and recording
schedules, turn on or o notications, set activity zones, etc.
Me
On this page, you can edit your account, quickly check the memorable
moments you saved, or nd the FAQs of using smart camera and basic
info related to the Tapo app.
Camera Memory
Photos and videos
you took will appear
here
Device Sharing
Share your Tapo
devices to your family
members to manage
devices together
Camera Preferences
You can choose to display
the Live or Speed tag on
the screen for all your
Tapo cameras
Voice Control
Set up connections with
third-party services
to control your Tapo
devices by voice
Account Info
Change your avata,
edit your name, or
modify the password
16
Step 1: Turn On Detection
Go to Camera Settings page and tap Detection & Alerts to turn on the
detection and customize its alert settings.
Motion Detection
When your camera detects motion, it will send you notications or even
sound an alarm. You can personalize your own experience by setting
motion zones to only capture what happens in the area that you set and
adjusting motion sensitivity.
Camera Detection & Alerts
Receive notifications and check feeds when the camera detects a motion, or when someone crosses a boundary, enters an area you've set, or
obstructs the camera. Insert a microSD card to record the clips when activity detected. Otherwise, you can only receive the notications.
Note: Initialize the SD card on the Tapo app before using it.
17
Line-Crossing Detection
Add one or more lines that should not be crossed, then if the set line is
crossed, the camera will send you notications or even sound an alarm.
You can also set the crossing direction and detection schedule. It is ideal
for fence detection, property monitoring, and parking areas.
Area Intrusion Detection
Add one or more activity zones, then when the camera detects someone
enters the set zones, the camera will send you notications or even
sound an alarm. You can set the detection schedule as needed.
18
Camera Tampering Detection
When the camera view is blocked, it will send you notications or even
sound an alarm. You can adjust the detection sensitivity. Increased
sensitivity results in more recordings and notications.
Step 2: Turn On Activity Notications
Turn on Activity Notications to get instant alerts when your camera
detects activities. You can customize the time when the camera sends
you notications.
19
Step 3: Customize Alarm Settings
Customize Camera Alarm settings to trigger a light/sound alarm to
frighten away unwanted visitors when your camera detects activities. You
can also set the Alarm Schedule as needed.
Step 4: Set Recording Schedule
After editing the detection settings for the camera, you can set the
Recording Schedule for Detection Recording.
20
Step 5: Check Recordings
On the Live View page, tap to nd all recordings. Tap the colored
sections or the video clips below to check the activity detected.
Note: The microSD card is needed for recordings. Initialize the SD card on the app before
using it.
21
1. On the Live View page, tap to enter the Camera Settings page.
2. Toggle on to enable the microSD Recording function and set the
Recording Schedule for Continuous Recording (24-hour Recording)
as needed.
24-hour Recordings
The microSD card is needed for 24-hour recording and it’s suggested to initialize the SD card on the app before using it.
22
3. On the Live View page, tap to find all recordings. Tap the colored sections or the video clips
below to check the activity detected.
Note: The microSD card is needed for recordings. Initialize the SD card on the app before using it.
3.
23
Privacy Mode
On the Live View page, tap to enable the Privacy Mode. When enabled, streaming and recording functions will be temporarily disabled to
protect your privacy. You can tap Disable Privacy Mode to exit Privacy Mode and the camera will be back to work.
24
How to Reset Your Camera
Follow the steps below to reset your camera via the Reset button, or follow the installation video at https://www.tp-link.com/support/setup-video/.
You can also go to Camera Settings in the Tapo app and tap Remove Device at the bottom to factory reset your camera.
1. Loosen the screws on the back panel and remove the cover.
2. Press and hold the Reset button for at least 5 seconds until the LED blinks red.
25
Authentication
FCC compliance information statement
Product Name: Outdoor Security Wi-Fi Camera
Model Number: Tapo C320WS
Component Name Model
AC ADAPTER T090060-2B1
Responsible Party:
TP-Link USA Corporation, d/b/a TP-Link North America, Inc.
Address: 145 South State College Blvd. Suite 400, Brea, CA 92821
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6803
E-mail: sales.usa@tp-link.com
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
26
2. This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the
equipment.
Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications
could void the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be
co-located or operating in conjunction with any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this
transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction
with any other antenna or transmitter.”
We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards,
FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.
Issue Date: 2021-05-10
FCC compliance information statement
Product Name: AC ADAPTER
Model Number: T090060-2B1
Responsible Party:
TP-Link USA Corporation, d/b/a TP-Link North America, Inc.
Address: 145 South State College Blvd. Suite 400, Brea, CA 92821
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6803
E-mail: sales.usa@tp-link.com
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate
27
radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the
equipment.
We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards,
FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.
Issue Date: 2021-05-10
28
CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take
adequate measures.
OPERATING FREQUENCY (the maximum transmitted power)
2412MHz—2472MHz (20dBm)
EU Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU,
2009/125/EC, 2011/65/EU and (EU)2015/863.
The original EU declaration of conformity may be found at https://www.tapo.com/en/support/ce/
RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way
of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.
UKCA Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment
Regulations 2017.
The original UK declaration of conformity may be found at https://www.tapo.com/support/ukca/
Canadian Compliance Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-
exempt RSS(s). Operation is subject to the following two conditions:
1. This device may not cause interference.
29
2. This device must accept any interference, including interference that may cause undesired operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement
économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :
1. l’appareil ne doit pas produire de brouillage;
2. l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, meme si le brouillage est susceptible d’en compromettre le fonctionnement
Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated
with minimum distance 20cm between the radiator & your body.
Déclaration d’exposition aux radiations:
Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être
installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.
Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)
Korea Warning Statements:
당해 무선설비는 운용중 전파혼신 가능성이 있음.
NCC Notice
注意！
依據 低功率電波輻射性電機管理辦法
LP0002低功率射頻器材技術規範_章節3.8.2
取得審驗證明之低功率射頻器材，非經核准，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。
低功率射頻器材之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。
前述合法通信，指依電信管理法規定作業之無線電通信。
低功率射頻器材須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
30
BSMI Notice
安全諮詢及注意事項
• 請使用原裝電源供應器或只能按照本產品注明的電源類型使用本產品。
• 清潔本產品之前請先拔掉電源線。請勿使用液體、噴霧清潔劑或濕布進行清潔。
• 注意防潮，請勿將水或其他液體潑灑到本產品上。
• 插槽與開口供通風使用，以確保本產品的操作可靠並防止過熱，請勿堵塞或覆蓋開口。
• 請勿將本產品置放於靠近熱源的地方。除非有正常的通風，否則不可放在密閉位置中。
• 請不要私自打開機殼，不要嘗試自行維修本產品，請由授權的專業人士進行此項工作。
限用物質含有情況標示聲明書
設備名稱：Outdoor Security Wi-Fi Camera 型號（型式）：Tapo C320WS
Equipment name Type designation (Type)
單元
Unit
限用物質及其化學符號
Restricted substances and its chemical symbols
鉛
Lead
(Pb)
汞
Mercury
(Hg)
鎘
Cadmium
(Cd)
六價鉻
Hexavalent chromium
(Cr+6)
多溴聯苯
Polybrominated biphenyls
(PBB)
多溴二苯醚
Polybrominated diphenyl ethers
(PBDE)
PCB ○ ○ ○ ○ ○ ○
外殼 ○ ○ ○ ○ ○ ○
電源供應器 − ○ ○ ○ ○ ○
其他及其
配件 − ○ ○ ○ ○ ○
31
備考 1.〝超出 0.1 wt %〞及〝超出 0.01 wt %〞係指限用物質之百分比含量超出百分比含量基準值
Note 1：“Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted substance
exceeds the reference percentage value of presence condition.
備考 2.〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。
Note 2：“○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value
of presence.
備考 3.〝−〞係指該項限用物質為排除項目。
Note 3：The “−” indicates that the restricted substance corresponds to the exemption.
Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам,
що передбачені чинними законодавчими актами України.
Safety Information
• Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.
• Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
• Do not use damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended
• Do not use the device where wireless devices are not allowed.
• Adapter shall be easily accessible.
• Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please
don’t hesitate to contact us.
Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to
improper use of the device. Please use this product with care and operate at your own risk.
32
Explanation of the symbols on the product label
Symbol Explanation
DC voltage
Indoor use only
RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to
European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.
User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment.