Table of Contents
- About This Guide
- Get to Know Your Modem Router
- Connect the Hardware
- Log In to Your Modem Router
- Set Up Internet Connections
- TP-Link Cloud Service
- Telephony
- Guest Network
- Parental Controls
- Bandwidth Control
- Network Security
- NAT Forwarding
- VPN Server
- Specify Your Network Settings
- Administrate Your Network
- Appendix: Troubleshooting
TP-Link TD-W9960V User Manual
Displayed below is the user manual for TD-W9960V by TP-Link which is a product in the Wireless Routers category. This manual has pages.
REV1.0.0 1910012668
User Guide
DSL Internet Box
TD-W9960v
Contents
About This Guide .........................................................................................................1
Chapter 1. Get to Know Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . .3
1. 1. Product Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1. 2. Physical Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1. 2. 1. Top Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1. 2. 2. Back Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1. 2. 3. Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 2. Connect the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
2. 1. Position Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2. 2. Connect Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Chapter 3. Log In to Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Chapter 4. Set Up Internet Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4. 1. Use Quick Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4. 2. Manually Set Up an Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4. 3. Test Internet Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4. 4. Set Up an IPv6 Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4. 5. Operation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 5. TP-Link Cloud Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
5. 1. Register a TP-Link ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5. 2. Change Your TP-Link ID Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5. 3. Manage the User TP-Link IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
5. 3. 1. Add an TP-Link ID to Manage the Router . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5. 3. 2. Remove TP-Link ID(s) From Managing the Router . . . . . . . . . . . . . . . . . . 22
5. 4. Manage the Router via TP-Link Tether App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Chapter 6. Telephony . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
6. 1. Connecting the Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
6. 2. DECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
6. 2. 1. Registering DECT Handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
6. 2. 2. Configuring DECT Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
6. 3. Entering Telephone Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
6. 4. Telephone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
6. 4. 1. Telephone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
6. 4. 2. Emergency Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
6. 5. Telephony Devices Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
6. 6. Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
6. 7. Calling via Which Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
6. 8. Call Blocks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
6. 8. 1. Do Not Disturb. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
6. 8. 2. Blocking Certain Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
6. 8. 3. Prevent from Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
6. 9. Forwarding Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
6. 10. Call Through . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
6. 11. tpPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
6. 12. Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Chapter 7. Guest Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
7. 1. Create a Network for Guests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
7. 2. Customize Guest Network Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Chapter 8. Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Chapter 9. Bandwidth Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
9. 1. Set Bandwidth Control of the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
9. 2. Create a Bandwidth Control Rule for an IP Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Chapter 10. Network Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
10. 1. Firewall & DoS Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
10. 2. Service Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
10. 3. Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
10. 4. IP & MAC Binding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
10. 5. IPv6 Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Chapter 11. NAT Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
11. 1. Translate Address and Port by ALG. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
11. 2. Share Local Resources over the Internet by Virtual Server. . . . . . . . . . . . . . . . . . . 65
11. 3. Open Ports Dynamically by Port Triggering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
11. 4. Make Applications Free from Port Restriction by DMZ . . . . . . . . . . . . . . . . . . . . . . . 67
11. 5. Make Xbox Online Games Run Smoothly by UPnP . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Chapter 12. VPN Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
12. 1. Use OpenVPN to Access Your Home Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
12. 2. Use PPTP VPN to Access Your Home Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
12. 3. Use IPSec VPN to Access Your Home Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Chapter 13. Specify Your Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 80
13. 1. LAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
13. 1. 1. Change the LAN IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
13. 1. 2. Use the Modem Router as a DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . 82
13. 1. 3. Reserve LAN IP Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
13. 2. IPv6 LAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
13. 2. 1. Configure the RADVD Address Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
13. 2. 2. Configure the DHCPv6 Server Address Type . . . . . . . . . . . . . . . . . . . . . . 84
13. 3. DSL Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
13. 4. Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
13. 4. 1. Specify Basic Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
13. 4. 2. Use WPS for Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
13. 4. 3. Schedule Your Wireless Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
13. 4. 4. View Wireless Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
13. 4. 5. Advanced Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
13. 5. Set Up a Dynamic DNS Service Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
13. 6. Create Static Routes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
13. 7. Set Up the IPv6 Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
13. 7. 1. Use the Public IPv6 Tunnel Service-6to4 . . . . . . . . . . . . . . . . . . . . . . . . . . 96
13. 7. 2. Specify the 6rd Tunnel with Parameters Provided by Your ISP. . . . . . 97
Chapter 14. Administrate Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
14. 1. Set System Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
14. 2. Update the Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
14. 2. 1. Online Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
14. 2. 2. Local Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
14. 3. Back up and Restore Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
14. 4. Change the Administrator Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
14. 5. Local Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
14. 6. Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
14. 7. System Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
14. 8. CWMP Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
14. 9. SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
1
About This Guide
This guide is a complement to Quick Installation Guide. The Quick Installation Guide
provides instructions for quick internet setup, while this guide contains details of each
function and demonstrates how to configure them in typical scenarios.
Note: Features available in the router may vary by model and software version. Router
availability may also vary by region or ISP. All images, steps, and descriptions in this
guide are only examples and may not reflect your actual Router experience.
Conventions
In this guide, the following conventions are used:
Convention Description
Underline Hyperlinks are in teal and underlined. You can click to redirect to a website
or a specific section.
Teal Key information appears in teal, including management page text such as
menus, items, buttons and so on.
>
The menu structures to show the path to load the corresponding page. For
example, Advanced > Wireless > MAC Filtering means the MAC Filtering
function page is under the Wireless menu that is located in the Advanced
tab.
Note: Ignoring this type of note might result in a malfunction or damage to the
device.
Tips: Indicates important information that helps you make better use of your
device.
Symbols on
the web page
• click to edit the corresponding entry.
• click to delete the corresponding entry.
• click to enable or disable the corresponding entry.
• click to view more information about items on the page.
*Maximum wireless signal rates are the physical rates derived from IEEE Standard
802.11 specifications. Actual wireless data throughput and wireless coverage are
not guaranteed and will vary as a result of 1) environmental factors, including building
materials, physical objects, and obstacles, 2) network conditions, including local
interference, volume and density of traffic, product location, network complexity, and
network overhead, and 3) client limitations, including rated performance, location,
connection, quality, and client condition.
More Info
The latest software, management app and utility can be found at Download Center at
https://www.tp-link.com/us/support/download/.
2
The Quick Installation Guide can be found where you find this guide or inside the
package of the router.
Specifications can be found on the product page at https://www.tp-link.com.
TP-Link Community is provided for you to discuss our products and share knowledge at
https://community.tp-link.com.
Our Technical Support contact information can be found at the Contact Technical
Support page at https://www.tp-link.com/support/.
4
Chapter 1 Get to Know Your Modem Router
1. 1. Product Overview
TP-Link’s modem router is a combined wired/wireless network connection device with
wireless router and DSL modem capabilities.
With DSL and WAN ports, the modem router is compatible with DSL connections and
fiber/cable access.
Ethernet ports and adjustable antennas enable the modem router to provide wired and
wireless access for multiple computers and mobile devices.
With an array of additional features, the modem router is the perfect hub for your home
or business network.
With telephony feature, the modem router allows you to call via the internet.
1. 2. Physical Appearance
1. 2. 1. Top Panel
The modem router’s LEDs are located on the top panel. You can check the modem
router’s working status by following the LED Explanation table.
5
Chapter 1 Get to Know Your Modem Router
LED Explanation
Name Status Indication
Power
On The system has started up successfully.
Blinking The system is starting up or firmware is being upgraded.
Do not disconnect or power off your modem router.
Off Power is off. Please ensure that the power adapter is
connected correctly.
DSL
On DSL synchronization is complete.
Blinking DSL synchronization is in progress.
Off DSL synchronization failed. Please refer to Note 1 for
troubleshooting.
Internet
On Internet service is available.
Off No internet connection.
Wi-Fi
On Wireless function is working properly.
Blinking WPS connection is in progress (about 2 minutes).
Off Wireless function is disabled.
Phone
On The phone is off-hook or DECT handset is busy.
Blinking The phone is ringing or DECT cordless phone is ringing
or registering.
Off The phone is on-hook.
LAN
On At least one LAN port is connected.
Off No LAN port is connected.
Note:
1. If the DSL LED is off, please check your internet connection. Refer to Connect Your Modem Router for more
information about how to connect to the internet correctly. If you have already made a successful connection, please
contact your ISP to make sure your internet service is available now.
2. If the Internet LED is off, please check your DSL LED first. If your DSL LED is also off, please refer to Note 1. If your
DSL LED is ON, reconnect your modem router correctly by referring to related guide.
6
Chapter 1 Get to Know Your Modem Router
1. 2. 2. Back Panel
The modem router’s back panel shows the connection ports, buttons and antennas.
Refer to the following for detailed instructions.
Item Description
POWER For connecting the modem router to a power socket via the provided
power adapter.
RESET Press and hold down for 5 seconds to reset the modem router into
factory default settings.
DECT
Press and hold for about 3 seconds until the Phone LED flashes to
register your DECT handset.
Press briefly to page your registered DECT handsets.
WPS/
Wi-Fi ON/OFF
Press for 1 second to start a WPS synchronization.
Press and hold for over 5 seconds to turn on or off Wi-Fi. Wi-Fi is turned
on by default.
LAN1, LAN2, LAN3,
LAN4/WAN
For connecting the modem router to your PC or other Ethernet network
devices. In wireless router mode, the LAN4/WAN port is used for
connecting to a Cable/FTTH/VDSL/ADSL device.
DSL
For connecting the modem router to the internet. Connect the port to
the splitter or directly connect the port to the phone jack via a phone
cable. For details, please refer to Connect Your Modem Router.
Antennas Used for wireless data transmission. Position them upright for the best
performance.
7
Chapter 1 Get to Know Your Modem Router
1. 2. 3. Side Panel
The modem router’s side panel shows ports. Refer to the following for detailed
instructions.
PHONE2
PHONE1
Item Description
PHONE1/PHONE2
For connecting your analog phone to the modem router. Connect your
analog phones to the TAE port or RJ11 port on the side panel. Note that
the two ports cannot be conencted simultaneously.
PHONE2
PHONE1
9
Chapter 2 Connect the Hardware
2. 1. Position Your Modem Router
With the modem router, you can access your network from anywhere within the
wireless network coverage. However, the wireless signal strength and coverage varies
depending on the environment your modem router is in. Obstacles may limit the range
of the wireless signal, for example, concrete structures, thick walls.
For your security and best Wi-Fi performance, please:
• Do NOT locate the router in a place where it will be exposed to moisture or excessive
heat.
• Keep the product away from strong electromagnetic radiation and devices that
emit electromagnetic waves.
• Place the router in a location where it can be connected to the various devices as
well as to a power source.
• Make sure the cables and power cord are safely placed out of the way to avoid a
tripping hazard.
Generally, the router is placed on a horizontal surface, such as on a shelf or desktop.
The device also can be mounted on the wall as shown in the following figure.
D
NOTE:
4.25mm<D<9.54mm
H
H<3mm
93.43
3
1.5
4.25
5.57
9.54
6.22
A
截面 B-B
A(2/1)
B
B
Note:
The diameter of the screw, 4.25mm<D<9.54mm, and the distance of two screws is 93.43mm. The screw that project
from the wall need around 10mm based, and the length of the screw need to be at least 20mm to withstand the weight
of the product.
2. 2. Connect Your Modem Router
Follow the steps below to connect your modem router.
1. Connect the DSL line and power adapter. The electrical outlet shall be installed
near the device and shall be easily accessible.
10
Chapter 2 Connect the Hardware
Connect the TAE adapter to internet box.
1
Verify that the follwoing LEDs turn solid on
before continuing with the conguration.
2
Power On DSL On Wi-Fi On
Internet Box
Power Adapter
PHONE2
PHONE1
Telefondose (TAE)
NFN
2. Connect your computer to the modem router.
Method 1: Wired
Connect your computer’s Ethernet port to the LAN port on the modem router via the
Ethernet cable.
LAN
Method 2: Wirelessly
Use the default SSID (Wireless Network Name) and Password printed on the included
Wi-Fi Info Card or on the product label of the modem router to connect wirelessly.
Computer Smart Device
Connections are available
Wireless Network Connection
Connect automatically Connect
√
TP-LINK_XXXX
Wi-Fi
Wi-Fi
TP-LINK_XXXX
CHOOSE A NETWORK...
Other...
< Settings
11
Chapter 2 Connect the Hardware
Method 3: Use the WPS button
Wireless devices that support WPS, including Android phones, tablets, most USB
network cards, can be connected to your router through this method. (WPS is not
supported by iOS devices.)
Note:
The WPS function cannot be configured if the wireless function of the router is disabled. Also, the WPS function will be
disabled if your wireless encryption is WEP. Please make sure the wireless function is enabled and is configured with the
appropriate encryption before configuring the WPS.
1 ) Tap the WPS icon on the device’s screen.
2 ) Immediately press the WPS button on your modem router.
3 ) The wireless LEDs flash for about two minutes during the WPS process.
4 ) When the wireless LEDs stabilize and remain on, the client device has
successfully connected to the modem router.
Chapter 3
Log In to Your Modem
Router
13
Chapter 3 Log In to Your Modem Router
With the web management page, it is easy to configure and manage the modem router.
The web management page can be used on any Windows, Macintosh or UNIX OS with a
Web browser, such as Microsoft Internet Explorer, Mozilla Firefox or Apple Safari.
Follow the steps below to log in to your modem router.
1. If the TCP/IP Protocol on your computer is set to the static (fixed) IP address, you
need to change its settings to obtain an IP address automatically. Refer to Appendix:
Troubleshooting to configure your computer.
2. Launch a web browser and go to http://tplinkmodem.net or http://192.168.1.1.
Create a strong password and click Los geht’s to log in.
Note:
1. If you have registered a TP-Link ID and bind your cloud router to it, the login password you created here should be
ineffective. Please log in to the cloud router using your TP-Link ID.
2. You can change the display language of the product according to your needs. In this guide we use English as the
display language of the product to illustrate the features.
Chapter 4
Set Up Internet
Connections
This chapter introduces how to connect your modem router to the internet. The
modem router is equipped with a web-based Quick Setup wizard. It has many ISP
information built in, automates many of the steps and verifies that those steps have
been successfully completed. Furthermore, you can also set up an IPv6 connection if
your ISP provides IPv6 service.
This chapter includes the following sections:
• Use Quick Setup Wizard
• Manually Set Up an Internet Connection
• Test Internet Connectivity
• Set Up an IPv6 Connection
• More Operation Modes
15
Chapter 4 Set Up Internet Connections
4. 1. Use Quick Setup Wizard
1. Visit http://tplinkmodem.net, and log in with the password you set for the modem
router.
2. Click Quick Setup on the top of the page. Then follow the step-by-step instructions
to connect your router to the internet and configure the VoIP parameters.
3. To enjoy a more complete service from TP-Link (remote management, TP-Link
DDNS, etc.), log in with your TP-Link ID or click Register Now to get one. Then follow
the instructions to bind the modem router to your TP-Link ID.
Note:
1. To learn more about the TP-Link Cloud service, please refer to the TP-Link Cloud section.
2. If you do not want to register a TP-Link ID for now, you may click Log In Later to proceed.
3. If you have changed the preset wireless network name (SSID) and wireless password during the Quick Setup process,
all your wireless devices must use the new SSID and password to connect to the router.
4. 2. Manually Set Up an Internet Connection
1. Visit http://tplinkmodem.net, and log in with the password you set for the modem
router.
2. Go to Basic > Internet page. Select your ISP, and related information will be
automatically filled in. For some ISPs, you may need to manually specify some
information provided. If you can’t find your ISP in the ISP List, select Other and then
enter the information provided by your ISP.
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Chapter 4 Set Up Internet Connections
3. Click Save to make the settings effective, and you can refer to Test Internet
Connectivity to test the internet connection.
Tips: You can view and edit all internet connection settings on the Advanced > Network > Internet page.
4. 3. Test Internet Connectivity
After manually setting up the internet connection, you need to test the internet
connectivity. The modem router provides a diagnostic tool to help you locate the source
of any problems.
1. Visit http://tplinkmodem.net, and log in with the password you set for the modem
router.
2. Go to Advanced > System Tools > Diagnostics page.
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Chapter 4 Set Up Internet Connections
3. Click Start to test the internet connectivity and you will see the test result in the
gray box.
4. 4. Set Up an IPv6 Connection
If your ISP has provided a DSL line that supports IPv6 connection as well as some
detailed IPv6 parameters, you can manually set up an IPv6 connection.
If your ISP provides an IPv4-only connection or IPv6 tunnel service, permit IPv6
connection by referring to Set Up the IPv6 Tunnel.
Follow the steps below to set up an IPv6 connection:
1. Make sure you have set up an IPv4 connection either manually or by using the Quick
Setup wizard before setting up an IPv6 connection.
2. Visit http://tplinkmodem.net, and log in with the password you set for the modem
router.
3. Go to Advanced > Network > Internet page.
4. Select your WAN Interface Name (Status should be Connected) and click the
(Edit) icon.
5. Scroll down the page, enable IPv6, and configure the IPv6 parameters.
• Addressing Type: Consult your ISP for the addressing type (DHCPv6 or SLAAC).
SLAAC is the most commonly used addressing type.
• IPv6 Default Gateway: Keep the default setting as Current Connection.
Note: If your ISP has provided the IPv6 address, click Advanced to reveal more settings. Check to use IPv6
specified by ISP and enter the parameters provided by your ISP.
6. Click OK to make the settings effective. Now IPv6 service is available for your
network.
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Chapter 4 Set Up Internet Connections
4. 5. Operation Mode
The modem router also supports Wireless Router mode. You can change the mode
according to your needs.
If you already have a modem or your internet comes via an Ethernet jack on the wall, you
can set up the modem router as a regular wireless router to share the internet.
1. Find the WAN port (labeled as LAN4/WAN) on the modem router, and connect it
to your existing modem or the Ethernet jack on the wall. Then connect the power
adapter and turn on the modem router.
2. Connect your computer to the modem router. For details, refer to Connect Your
Modem Router.
3. Visit http://tplinkmodem.net, and log in with the password you set for the modem
router.
4. Go to Advanced > Operation Mode, select the Wireless Router Mode, and click
Save. The modem router will reboot.
5. Go to Basic > Internet, select the Connection Type, and enter the information
provided by your ISP.
6. Click Save to make the settings effective.
Tips:
1. You can view and edit all internet connections on Advanced > Network > Internet page.
2. In the Wireless Router Mode, you can also permit IPv6 connection by setting up an IPv6 connection or the IPv6 tunnel
just as in the DSL Modem Router Mode. For details, refer to Set Up an IPv6 Connection and Set Up the IPv6 Tunnel.
Chapter 5
TP-Link Cloud Service
TP-Link Cloud service provides a better way to manage your cloud devices. Log in to
your router with a TP-Link ID, and you can easily monitor and manage your home network
when you are out and about via the Tether app on your smartphone or tablet. To ensure
that your router stays new and gets better over time, the TP-Link Cloud will notify you
when an important firmware upgrade is available. Surely you can also manage multiple
TP-Link Cloud devices with a single TP-Link ID.
This chapter introduces how to register a new TP-Link ID, bind or unbind TP-Link IDs
to manage your router, and how to manage your home network via the Tether app
wherever you are.
It contains the following sections:
• Register a TP-Link ID
• Change Your TP-Link ID Information
• Manage the User TP-Link IDs
• Manage the Router via TP-Link Tether App
20
Chapter 5 TP-Link Cloud Service
5. 1. Register a TP-Link ID
If you have skipped the registration during the Quick Setup process, you can:
1. Visit http://tplinkmodem.net, and log in with the password you set for the router.
2. Go to Basic > TP-Link Cloud.
3. Click Register Now and follow the instructions to register a TP-Link ID.
4. After activating your TP-Link ID, come back to the TP-Link Cloud page to log in. The
first-time login TP-Link ID will be bound automatically to your cloud router as an
Admin.
Note:
• Once the router is bound to your TP-Link ID, you need to log in to the router with the TP-Link ID.
• The TP-Link ID also can be registered via the TP-Link Tether app. Please refer to Install the Tether App on Your
Smartphones or Tablets to install the app. Launch the app, tap in the top-left corner of the screen and tap Login,
and then click New User to register a new one.
• If you want to unbind the admin TP-Link ID from your router, please go to Basic > TP-Link Cloud, click Unbind in the
Device Information section.
5. 2. Change Your TP-Link ID Information
Follow the steps below to change your email address and password of your TP-Link ID
as needed.
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID.
2. Go to Basic > TP-Link Cloud, and focus on the Account Information section.
• Change your email address
1. Click behind the Email.
2. Enter the password of your TP-Link ID, then the new email address. And click Save.
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Chapter 5 TP-Link Cloud Service
• Change your password
1. Click behind the Password.
2. Enter the current password, then a new password twice. And click Save.
5. 3. Manage the User TP-Link IDs
The first-time login TP-Link ID will be bound automatically to your router as an Admin
account. An admin account can add or remove other TP-Link IDs to the same router
as Users. Admin account and User accounts both can monitor and manage the router
locally or remotely, except that user accounts cannot:
• Reset the router to its factory default settings from the web management page or the
Tether app.
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Chapter 5 TP-Link Cloud Service
• Add/remove other TP-Link IDs to/from the router.
5. 3. 1. Add an TP-Link ID to Manage the Router
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID.
2. Go to Basic > TP-Link Cloud, and focus on the Bound Accounts section.
3. Click , enter another TP-Link ID as needed and click Save.
Note:
If you need another TP-Link ID, please refer to Install the Tether App on Your Smartphones or Tablets to install the app.
Launch the app, tap in the top-left corner of the screen and tap Login, and then click New User to register a new one.
4. The new TP-Link ID will be displayed in the Bound Accounts table as a User.
5. 3. 2. Remove TP-Link ID(s) From Managing the Router
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID.
2. Go to Basic > TP-Link Cloud, and focus on the Bound Accounts section.
3. Check the box(es) of the TP-Link ID(s) you want to remove and click Unbind.
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Chapter 5 TP-Link Cloud Service
5. 4. Manage the Router via TP-Link Tether App
The Tether app runs on iOS and Android devices like smartphones and tablets.
1. Launch the Apple App Store or Google Play store and search “TP-Link Tether” or
simply scan the QR code to download and install the app.
OR
2. Connect your device to the router’s wireless network.
3. Launch the Tether app, select the model of your router and log in with your TP-Link ID
or the password your set for the router.
4. Manage your router as needed.
Note: If you need to remotely access your router from your smart devices, you need to:
• Log in with your TP-Link ID. If you don’t have one, refer to Register a TP-Link ID.
• Make sure your smartphone or tablet can access the internet with cellular data or a Wi-Fi network.
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Chapter 6 Telephony
6. 1. Connecting the Telephone
Connect your telephone to the TAE ports or RJ11 ports on the side panel. Note that the
RJ-11 and TAE ports cannot be connected simultaneously.
RJ-11
PHONE2
PHONE1
TAE
PHONE2
PHONE1
OR
Connect your telephone to the RJ-11 port of
the modem router.
Or connect your telephone to the TAE port of
the modem router.
6. 2. DECT
The modem router is integrated with DECT (Digital Enhanced Cordless
Telecommunications) function. With this function enabled, you can register your
cordless phone on the modem router and make calls via internet.
6. 2. 1. Registering DECT Handset
There are two ways to register your DECT handset.
Method 1: Via DECT Button
1. Set your DECT handset in the registration mode, and then press and hold the DECT
button on the DSL router for about 3 seconds until the Phone LED flashes.
DECT
Blinking
DECT
Within 1 minute Press for 3 seconds
2. Enter the PIN (Default: 0000) on the DECT handset if required.
Notes:
1. Up to six DECT handsets can be registered on the modem router and up to 4 DECT handsets can make or receive
calls simultaneously.
2. If you press the DECT button for more than 4 seconds, and the Phone LED still does not light, release the button and
try again. If the problem persists, please reboot the modem router and try again.
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Chapter 6 Telephony
Method 2: Via Web Management Interface
Follow the steps below to register:
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > Telephony > Telephony Devices to open the registration page.
3. Click Register New DECT Handset and follow instructions on the page to register
your DECT handset.
6. 2. 2. Configuring DECT Settings
Configure DECT settings on the web management page of the modem router.
Follow the steps below to configure:
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > Telephony > DECT, and you will see the following screen.
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Chapter 6 Telephony
3. Enable DECT.
4. The PIN code is needed when registering your cordless phone. The default is 0000.
Change it by entering a new one.
5. Reduce DECT Field Strength: Check the box to enable this function. In this mode,
base transmit power will be decreased. Then the DECT Handset will have signal
within a small distance.
6. Eco DECT: Only when all handsets support Eco Mode, will it take effect. In this
mode, if all the handsets standby for more than one minutes, DECT Base and
DECT Handsets would be in Eco Mode and do not emit any signal. It will wake up
automatically when there is a call.
7. Security: Check the box if you want the DECT/CAT-iq encrypt security to take effect.
8. Click Save to make the settings effective.
6. 3. Entering Telephone Information
Before using telephony services, you should first enter your telephone information
provided by your telephony service provider.
Follow the steps below to enter information:
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > Telephony > Telephone Numbers to open the configuration page.
3. In the Telephone Numbers section, click Add.
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Chapter 6 Telephony
4. Choose your Telephony Provider and enter the necessary information as required.
If your telephony provider is not listed here, choose Other and enter the information
as required.
Phone Number: The number you use to dial and answer.
Registrar Address: Usually a domain name, if not, an IP address.
Authentication ID and Password: Not necessary information, but if you have, fill
them in.
Area Code: The area code of your city or region.
Advanced: Click to have more configuration.
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Chapter 6 Telephony
5. In the Area Code Settings section, enable this function and enter the area code of
your city or region. This can spare you the trouble of including the area code each
time you make a local call over the internet.
6. (Optional) If you have entered an area code, you can also make exceptions for specific
numbers. Then these numbers will not be added with an area code automatically.
By default, the three exceptional numbers have been added: 110, 112, 116117.
7. Click Save to make the settings effective.
To have more configuration on telephony settings
Click Advanced in the Advanced Settings section to configure more telephony settings.
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Chapter 6 Telephony
Bound Interface: Bound Interface decides where to send/receive the VoIP traffic. An
easy way to select the interface is to check the location of the SIP (Session Initiation
Protocol) server. If it locates somewhere on the internet then select Any_WAN. If it is on
the local network, select LAN.
Locale Selection: Select a country where you are located. The modem router is
embedded with some default parameters according to different countries such as ring
tones. The default country is Germany.
DSCP for SIP/RTP: DSCP (Differentiated Services Code Point) is the first 6 bits in
the ToS byte. DSCP marking allows users to assign specific application traffic to be
executed in priority by the next Router based on the DSCP value. Select DSCP for the
SIP (Session Initiation Protocol) and RTP (Real-time Transport Protocol) respectively. If
you are unsure, please always keep the default value.
DTMF Relay Setting: DTMF is Dual Tone Multi Frequency. Options available are SIP-Info,
RFC2833, and In-band. If you are unsure which one to choose, please always keep the
default value.
• SIP INFO: If it is selected, the modem router will capture the DTMF tone and transfer it
into SIP form. Then it will be sent to the remote end with SIP message.
• RFC2833: If it is selected, the modem router will capture the keypad number you
pressed and transfer it into digital form then send to the other side; the receiver will
generate the tone according to the digital form it receives. This function is very useful
when the network traffic congestion occurs and it still can remain the accuracy of
DTMF tone.
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Chapter 6 Telephony
• In-band: If it is selected, the modem router will send the DTMF tone as audio directly
when you press the keypad on the phone.
Registry Expiration Time: Expiration time for the registration message sending.
Registration Retry Interval: Set the time duration for your SIP Registrar server to keep
your registration record. Before the time expires, the Modem Router will send another
register request to SIP Registrar again. If you are unsure of it, please always keep the
default value.
No Answer Time: Set a time period, after which the caller is told that the call is not
answered and he or she can leave a message if the voice mail function is enabled.
T. 38 support: Select the check box to enable this function. T. 38 specifies a protocol for
transmitting a fax across IP network in real time. It allows the transfer of fax documents
in real-time between two standard Group 3 facsimile terminals over the internet or other
networks using IP protocols. It will only function when both sites support this feature
and are enabled.
End With #: Choose whether to use “#” as the end signal of your dialing or not.
When the Status column change to , your telephone information is successfully
registered. At this time, you can pick up your phone, dial the number, and call via internet!
6. 4. Telephone Book
You can store all contacts on your modem router, have a telephone book, set speed dial
number for some contacts and enable emergency calls.
6. 4. 1. Telephone Book
Follow the steps below to have a telephone book on the modem router.
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > Telephony > Telephone Book. Click Add to enter a new contact’s
information.
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Chapter 6 Telephony
3. You can set speed dial number for certain numbers. Speed dial function allows you
to reach the desired party by dialing the reduced number of keys rather than a long
phone number.
4. Click Save to save the settings.
You can quickly find the number you want by searching keyword on the upper left corner.
6. 4. 2. Emergency Calls
I want to:
Make my telephone automatically call a specific contact when the handset is picked up
but no operation is done within a period of time. In this way the old, the kids, the patient
or the pregnant in house are able to send signals for help when emergencies occur.
How can I do that?
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set
for the router.
2. Go to Advanced > Telephony > Telephone Book.
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Chapter 6 Telephony
3. Enable Emergency Number.
4. No Operation Time: Set how long should the telephone wait before the first number
is automatically dialed).
5. Emergency Number: Set the number to be automatically reached. If more than one
number is set, the modem router will automatically call the next one if the previous
is not answered.
6. Click Save to make the settings effective.
Done!
From now on, if you pick up your phone but do not dial within the no operation time, your
phone will automatically call the emergency number!
6. 5. Telephony Devices Management
I want to:
Bind different telephony devices with different incoming and outgoing call numbers,
because I have more than one telephone number and telephony device and I don’t want
all telephones ring at the same time when a number is called.
How can I do that?
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set
for the router.
2. Go to Advanced > Telephony > Telephony Devices.
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Chapter 6 Telephony
3. Click to manage your telephony devices.
4. Device Name: Name the telephone device here.
5. Number for Outgoing Calls: Assign an outgoing number for this phone.
6. Number for Incoming Calls: Tick the incoming number for this phone.
7. VAD Support: VAD (Voice Activation Detection) prevents transmitting the silence
packets to consume the bandwidth. It is also known as Silence Suppression, a
software application that ensures bandwidth when voice activity is activated.
8. Adjust the Speaker Gain slider to control the speaker sound.
9. Adjust the Mic Gain slider to control the speaker sound of microphone.
10. Click Save to make the settings effective.
Done!
Now your telephony devices are bound to different incoming call numbers and outgoing
call numbers.
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Chapter 6 Telephony
Tips:
Internal number showed on the table are used to make calls between telephony devices connected to the same modem
router. It is preset and cannot be changed.
6. 6. Call Log
I want to:
Have a call list recording detailed information of incoming calls and outgoing calls on
your modem router.
How can I do that?
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password for the
router.
2. Go to Advanced > Telephony > Call Log.
3. Enable Call Log.
Done!
From now on, all calls in and out are recorded here. If you’ve already had a telephone
book, name of the contact would be shown on the call list.
Tips:
You can enable Push Notification via E-mail for Missed Calls to have e-mail sent to you informing you of missed calls. You
should first go to Advanced > System Tools > Push Service page to enable Push Notification via E-mail, and click to
see the help page for detailed configuration about Push Service.
6. 7. Calling via Which Number
I want to:
Use different outgoing numbers to call different types of numbers.
For example, one of my phone number has a relatively low charge in making long
distance calls. I want all long distance calls to be dialed via this number.
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Chapter 6 Telephony
How can I do that?
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set
for the router.
2. Go to Advanced > Telephony > Call Rules. Click Add to set call rules.
3. Choose Long Distance in Call Type or Prefix. Prefixes and call types can vary
according to your own circumstances.
4. In Number for Outgoing Calls, choose the number that has low charge in making
long distance calls.
5. Click Save to make the settings effective.
Done!
From now on, whenever you are dialing a long distance call, the call is made via the
number you chose in step 5.
In addition:
Call type can vary according to your circumstances. You can also set prefix by choosing
Calls with Specific Number Prefix in Call Type or Prefix. When a prefix is set, all numbers
with this prefix is called via the assigned number.
6. 8. Call Blocks
When you do not want calls to be received or dialed, use call block functions. This part
consists of three functions: Do Not Disturb, Block Certain Calls and Prevent from Dialing.
6. 8. 1. Do Not Disturb
I want to:
Have no telephone ring at a certain period of time.
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Chapter 6 Telephony
How can I do that?
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set
for the router.
2. Go to Advanced > Telephony > DND & Call Blocking.
3. Enable DND.
4. Set the time when DND is enabled.
5. Click Save to make the settings effective.
Done!
Now, within this period of time, no telephone will ring, but all incoming calls would be
recorded in call log. Enjoy your peaceful time and when you are back, check the call log
to see what was missed.
6. 8. 2. Blocking Certain Calls
I want to:
Block certain calls, for example, the anonymous calls, or calls from the annoying
salesmen.
How can I do that?
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set
for the router.
2. Go to Advanced > Telephony > DND & Call Blocking.
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Chapter 6 Telephony
3. Click Add under Incoming Calls.
4. Choose to block a specific number or anonymous calls.
5. Click Save to make the settings effective.
Done!
From now on, these calls are all automatically blocked by your modem router.
6. 8. 3. Prevent from Dialing
I want to:
Prevent my modem router from dialing a certain type of numbers.
For example, it costs a lot to call a mobile phone via my telephone number, so I don’t
want anyone to call a mobile phone using my number.
How can I do that?
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set
for the router.
2. Go to Advanced > Telephony > DND & Call Blocking.
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Chapter 6 Telephony
3. Click Add under Outgoing Calls.
4. Choose to prevent mobile phone from being dialed. Number type may vary according
to your circumstances.
5. Click Save to make the settings effective.
Done!
Now your modem router will prevent all mobile phone from being dialed.
In addition:
Number type may vary according to your circumstances. You can also set prefix by
choosing Calls with Specific Number Prefix. When a prefix is set, all numbers with this
prefix is prevented from being called.
6. 9. Forwarding Calls
I want to:
Forward some incoming calls to a designated telephone number. For example, when
no one answers the incoming call, it would be forwarded to my mobile phone so that I
won’t miss it.
How can I do that?
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set
for the router.
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Chapter 6 Telephony
2. Go to Advanced > Telephony > Call Forwarding. Click Add to set how calls should be
forwarded.
3. Select the incoming calls to be forwarded: Choose to forward which call or call type.
4. Destination Telephone Number: Set the destination where calls should be forwarded.
5. Forward the Calls via: Choose via which phone number the calls will be forwarded.
6. Call Forward Condition: Choose the forwarding type (Unconditional or No Answer)
of the entry.
7. Click Save to make the settings effective.
Done!
Now your modem router will automatically forward the call according to your rule.
6. 10. Call Through
I want to:
Call someone through my telephone number registered on my modem router.
For example, I am away from home, and want to call a friend who is aboard. I can call the
friend using my mobile phone of course, but that would cost a huge sum. Meantime, my
telephone number has a low charge in making international calls. So it would be great if
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Chapter 6 Telephony
I can call the friend using my mobile phone and my telephone number.
How can I do that?
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password for the
router.
2. Go to Advanced > Telephony > Call Through. Enable Call Through.
3. Number for Incoming: Select the number you are going to use to call home via your
mobile.
4. Number for Outgoing Calls: Select the number you are going to use to call your
friend who is abroad.
5. If you tick Only Accept Calls from the Number below, you should add numbers that
are allowed to use Call Through function on your modem router. In this example, add
your mobile number.
6. Click Save to make the settings effective.
Done!
Now you could follow the process below to call your friend using your mobile phone and
telephone number:
1. Use your mobile to call the incoming number you selected in step 4.
2. Put in the PIN code when you hear the tone, remember to end the PIN with a “#”.
Change of the default PIN code is recommended.
3. Dial the number of your friend.
4. At this time, your friend will receive a call from the outgoing number you selected in
step 5. You can talk to your friend from your mobile phone.
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Chapter 6 Telephony
6. 11. tpPhone
tpPhone is an app allowing you to make and receive calls through VoIP modem router.
Follow the steps below to configure tpPhone settings:
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password for the
router.
2. Go to Advanced > Telephony > tpPhone and you will see the following screen.
3. Make sure tpPhone is enabled.
4. Note down the default PIN code or set a new one. You need to use this PIN code
when registering tpPhone on the modem router.
5. Click Save to make the settings effective.
You can go to the App Store or Google Play or scan the QR code below to download
tpPhone and start to make phones over the internet.
6. 12. Voice Mail
I want to:
Allow the caller who is not answered to leave a voice mail.
For example, I’m on my vocation, and cannot receive any call at the moment. If people
who called can leave a voice mail, I would know what was going on when I was absent
from home.
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How can I do that?
1. Visit http://tplinkmodem.net, and log in with the account you set for the router.
2. Go to Advanced > Telephony > Voice Mail.
3. Enable Voice Mail.
4. Set the No answer Time. A time period. If the call is not answered within this time
period, the caller can leave a voice mail.
5. Choose greetings for your Voice Mail. You can record the greeting by dialing *30 on
the keyboard of your telephone.
6. Set how long a voice mail can last at Voice Mail Duration.
7. If you want to access your voice mail remotely, enable Remote Access Voice Mail
and create a new Remote Access PIN to make this function available. You need to
enter this new PIN when listening to your voice mails remotely.
8. You can enable Push Notification via E-mail for Voice Mails to have e-mail sent to
you informing you of voice mails. You should first go to Advanced > System Tools >
Push Service page to enable Push Notification via E-mail, and click to see the help
page for detailed configuration about Push Service.
9. Click Save to make the settings effective.
Done!
When a voice mail is recorded, the modem router will display it in the following table.
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Chapter 6 Telephony
There are five ways to listen to these voice mails.
• Click on the table to listen.
• Press *20 on the telephone keyboard to listen.
• Dial the number of your telephone, press * when you hear the greeting and follow the voice
prompt to enter the Remote Access PIN to listen.
• Launch the tpPhone app to listen.
• Use the Push Service feature to have the voice messages sent to you via email and listen.
Chapter 7
Guest Network
This function allows you to provide Wi-Fi access for guests without disclosing your
main network. When you have guests in your house, apartment, or workplace, you can
create a guest network for them. In addition, you can assign network authorities and
bandwidth for guests to ensure network security, privacy, and fluency.
• Create a Network for Guests
• Customize Guest Network Options
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Chapter 7 Guest Network
7. 1. Create a Network for Guests
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > Guest Network. Locate the Wireless Settings section.
3. Create 2.4GHz guest network.
1 ) Tick Enable Guest Network.
2 ) Set an easy-to-identify SSID. Don‘t select Hide SSID unless you want your
guests and other people to manually input this SSID for Wi-Fi access.
3 ) Set Security to WPA/WPA2 Personal, keep the default Version and Encryption
values, and set an easy-to-remember password.
4. Click Save. Now your guests can access your guest network using the SSID and
password you set!
Tips:
To view guest network information, go to Advanced > Status and find the Guest Network section.
7. 2. Customize Guest Network Options
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > Guest Network.
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Chapter 7 Guest Network
3. Assign network authorities and bandwidth according to your needs.
• Allow Guests to Access Each Other
Select this check box to allow the clients in your guest network to access each
other’s files.
• Allow Guests to Access My Local Network
Select this check box to allow the clients in your guest network to access your local
network, not just the internet.
• Enable Guest Network for Bandwidth Control
Select this check box to set the upstream and downstream bandwidth range of the
guest network. This option is available only when bandwidth control is enabled on
the Advanced > Bandwidth Control page.
4. Click Save. Now users in your guest network can enjoy only the network authorities
at the priority you assigned!
Tips:
To view guest network information, go to Advanced > Status and find the Guest Network section.
Chapter 8
Parental Controls
This function allows you to block inappropriate, explicit and malicious websites and
limit internet access during specified time periods.
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Chapter 8 Parental Controls
I want to:
Control what types of websites my children or other home network users can visit and
the time of day they are allowed to access the internet.
For example, I want to allow my children’s devices (for example, a computer or a tablet)
to access only www.tp-link.com and wikipedia.org from 18:00 (6PM) to 22:00 (10PM) on
weekdays and not other time.
How can I do that?
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set
for the router.
2. Go to Basic or Advanced > Parental Controls and enable Parental Controls.
3. Click Add.
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Chapter 8 Parental Controls
4. Click Scan, and add the device to be controlled. Or, enter the Device Name and
MAC Address manually.
5. Click the icon to set the Effective Time. Drag the cursor over the appropriate
cell(s) and click OK.
6. Enter a Description for the entry.
7. Select the check box to enable this entry and click Save.
8. Enable Content Restriction and select the restriction mode.
1 ) In Blacklist mode, the controlled devices cannot access any websites containing
the specified keywords during the Effective Time period.
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Chapter 8 Parental Controls
2 ) In Whitelist mode, the controlled devices can only access websites containing
the specified keywords during the Effective Time period.
9. Click Add a New Keyword. You can add many keywords for both Blacklist and
Whitelist. Below are some sample entries to allow access.
1 ) Enter a web address (for example, www.tp-link.com) or a web address keyword
(for example, wikipedia) to only allow or block access to the websites containing
that keyword.
2 ) Specify the domain suffix (for example, .edu or .org) to allow access only to the
websites with that suffix.
10. Enter the keywords or websites you want to add and click Save.
Done!
Now you can control your children’s internet access according to your needs.
Chapter 9
Bandwidth Control
This chapter explains how to create a QoS (Quality of Service) rule to prioritize your
online activities, which minimizes the impact caused by heavy internet traffic.
It contains the following sections:
• Set Bandwidth Control of the Network
• Create a Bandwidth Control Rule for an IP Range
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Chapter 9 Bandwidth Control
9. 1. Set Bandwidth Control of the Network
Bandwidth control allows you to configure the upstream and downstream bandwidth
of the network, and the combined throughput should not exceed 1,000,000 Kbps. For
optmial bandwidth control, please select the correct Line Type and consult your ISP for
the total allowed bandwidth for upstream and downstream.
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set
for the router.
2. Go to Advanced > Bandwidth Control.
3. Enable Bandwidth Control.
4. Choose your Line Type.
5. Input the total upload and download speed through the WAN port in the Total
Upstream Bandwidth and Toal Downstream Bandwidth fields.
6. (Optional) Enable Telephony Bandwidth Guarantee to ensure sufficient bandwidth for
Telephony service.
7. Click Save.
9. 2. Create a Bandwidth Control Rule for an IP Range
You can add a controlling rule to limit the bandwidth available for IP ranges.
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set
for the router.
2. Go to Advanced > Bandwidth Control.
3. Click Add in the Controlling Rules area.
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Chapter 9 Bandwidth Control
4. Enter a range of IP addresses to be controlled in the IP Range fields.
5. Enter a range of port numbers to be controlled in the Port Range fields.
6. Select a protocol type for this rule.
7. Enter the minimum and maximum upload (in Kbps) through the WAN port in the
Upstream fields.
8. Enter the minimum and maximum download (in Kbps) through the WAN port in the
Downstream fields.
9. Select Enable This Entry and click Save.
Note:
If you want to disable this entry, click in the Status column.
Chapter 10
Network Security
This chapter guides you on how to protect your home network from unauthorized users
by implementing these five network security functions. You can use Firewall and DoS
Protection to protect your home network from cyber attacks, use Service Filtering to
prevent certain users from accessing the specified service and even block internet
access completely, or use Access Control to block or allow specific client devices to
access your wired and wireless networks. You can also prevent ARP spoofing and ARP
attacks by using IP & MAC Binding and protect your IPv6 network through IPv6 Firewall.
• Firewall & DoS Protection
• Service Filtering
• Access Control
• IP & MAC Binding
• IPv6 Firewall
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10. 1. Firewall & DoS Protection
The SPI (Stateful Packet Inspection) Firewall and DoS (Denial of Service) Protection
protect the router from cyber attacks.
The SPI Firewall can prevent cyber attacks and validate the traffic that is passing
through the router based on the protocol. This function is enabled by default, and it’s
recommended to keep the default settings.
DoS Protection can protect your home network against DoS attacks from flooding your
network with server requests. Follow the steps below to configure DoS Protection.
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > Security > Firewall & DoS Protection.
3. Enable DoS Protection.
4. Set the level (Low, Middle or High) of protection for ICMP-Flood Attack Filtering,
UDP-Flood Attack Filtering and TCP-Flood Attack Filtering.
• ICMP-Flood Attack Filtering - Enable to prevent the ICMP (Internet Control
Message Protocol) flood attack.
• UDP-Flood Attack Filtering - Enable to prevent the UDP (User Datagram
Protocol) flood attack.
• TCP-Flood Attack Filtering - Enable to prevent the TCP (Transmission Control
Protocol) flood attack.
5. Click Save.
Tips:
1. The level of protection is based on the number of traffic packets. Specify the level at DoS Protection Level
Settings.
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2. The protection will be triggered immediately when the number of packets exceeds the preset threshold value,
and the vicious host will be displayed in the Blocked DoS Host List.
10. 2. Service Filtering
With Service Filtering, you can prevent certain users from accessing the specified
service, and even block internet access completely.
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > Security > Service Filtering.
3. Toggle on Service Filtering.
4. Click Add.
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5. Select a Service Type from the drop-down list and the following four fields will be
auto-populated. Select Custom when your desired service type is not listed, and
enter the information manually.
6. Specify the IP address(es) that this filtering rule will apply to.
7. Click Save.
Note: If you want to disable this entry, click the icon.
10. 3. Access Control
Access Control is used to block or allow specific client devices to access your network
(via wired or wireless) based on a list of blocked devices (Blacklist) or a list of allowed
devices (Whitelist).
I want to:
Block or allow specific client devices to access my network (via wired or wireless).
How can I do that?
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set
for the router.
2. Go to Advanced > Security > Access Control and enable Access Control.
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3. Select the access mode to either block (recommended) or allow the device(s) in the
list.
To block specific device(s)
1 ) Select Blacklist and click Save.
2 ) Select the device(s) to be blocked in the Devices Online table.
3 ) Click Block above the Devices Online table. The selected devices will be added
to Devices in Blacklist automatically.
To allow specific device(s)
1 ) Select Whitelist and click Save.
2 ) Click Add.
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3 ) Click Scan and select the device from the connected device list. The Device
Name and MAC Address will be automatically filled in. Or you can enter the
Device Name and MAC Address manually.
4 ) Click Save.
Done!
Now you can block or allow specific client devices to access your network (via wired or
wireless) using the Blacklist or Whitelist.
10. 4. IP & MAC Binding
IP & MAC Binding, namely, ARP (Address Resolution Protocol) Binding, is used to bind
a network device’s IP address to its MAC address. This will prevent ARP spoofing and
other ARP attacks by denying network access to a device with a matching IP address in
the Binding list, but an unrecognized MAC address.
I want to:
Prevent ARP spoofing and ARP attacks.
How can I do that?
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set
for the router.
2. Go to Advanced > Security > IP & MAC Binding and enable IP & MAC Binding.
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3. Bind your device(s) according to your needs.
To bind the connected device(s)
1 ) Select the device(s) to be bound in the ARP List.
2 ) Click Bind to add to the Binding List.
To bind the unconnected device
1 ) Click Add in the Binding List section.
2 ) Enter the MAC Address and IP Address that you want to bind.
3 ) Select the check box to enable the entry and click OK.
Done!
Enjoy the internet without worrying about ARP spoofing and ARP attacks.
10. 5. IPv6 Firewall
IPv6 Firewall protects your IPv6 network by preventing access from the internet.
However, when you’re hosting a service, such as a file sharing server in your local
network, you can choose to allow access to the server from the internet by adding an
IPv6 entry. This feature is available only when you’ve set up an IPv6 connection.
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set
for the router.
2. Go to Advanced > Security > IPv6 Firewall.
3. Click Add.
4. Select an interface name from the drop-down list. Interfave names are names of the
internet connections you have set up.
5. Click Scan to select a service from the list to automatically populate the Port fieled
with an appropriate port number. It is recommended to keep the default Port if you
are unsure about which one to use. If the service is not listed, manually enter the
Service Type and the Port number (e.g. 21 or 21-25).
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6. Click Scan to select the local host device running the service. If the device is not
listed, enter its global IPv6 address in the Internal IP field.
7. Select a protocol for the service from the drop-down list.
8. Select Enable This Entry.
9. Click Save.
Note:
1. If you want to diable this entry, click the icon in the Status column.
2. If the local host device hosts more than one type of available service, you need to create a rule for each service.
Please note that ports should NOT be used by multiple services.
Chapter 11
NAT Forwarding
Modem router’s NAT (Network Address Translation) feature makes the devices in the
LAN use the same public IP address to communicate in the internet, which protects the
local network by hiding IP addresses of the devices. However, it also brings about the
problem that external host cannot initiatively communicate with the specified device in
the local network.
The modem router can use a forwarding feature to remove the isolation of NAT and
allow external internet hosts to intuitively communicate with the devices in the local
network, thus enabling some special features.
TP-Link modem router includes four forwarding rules. If two or more rules are set, the
priority of implementation from high to low is Virtual Servers, Port Triggering, UPNP and
DMZ.
This chapter contains the following sections:
• Translate Address and Port by ALG
• Share Local Resources over the Internet by Virtual Server
• Open Ports Dynamically by Port Triggering
• Make Applications Free from Port Restriction by DMZ
• Make Xbox Online Games Run Smoothly by UPnP
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11. 1. Translate Address and Port by ALG
ALG (Application Layer Gateway) allows customized NAT (Network Address Translation)
traversal filters to be plugged into the gateway to support address and port translation
for certain application layer “control/data” protocols: FTP, TFTP, H323 etc. Enabling ALG
is recommended.
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set
for the router.
2. Go to Advanced > NAT Forwarding > ALG.
• PPTP Pass-through: If enabled, it allows Point-to-Point sessions to be tunneled
through an IP network and passed through the router.
• L2TP Pass-through: If enabled, it allows Layer 2 Point-to-Point sessions to be tunneled
through an IP network and passed through the router.
• IPSec Pass-through: If enabled, it allows IPSec (Internet Protocol Security) to
be tunneled through an IP network and passed through the router. IPSec uses
cryptographic security services to ensure private and secure communications over
IP networks.
• FTP ALG: If enabled, it allows FTP (File Transfer Protocol) clients and servers to transfer
data via NAT.
• TFTP ALG: If enabled, it allows TFTP (Trivial File Transfer Protocol) clients and servers
to transfer data via NAT.
• H323 ALG: If enabled, it allows Microsoft NetMeeting clients to communicate via NAT.
• SIP ALG: If enabled, it allows clients communicate with SIP (Session Initiation Protocol)
servers via NAT.
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• RTSP ALG: If enabled, it allows RTSP (Real-Time Stream Protocol) clients and servers
to transfer data via NAT.
11. 2. Share Local Resources over the Internet by
Virtual Server
When you build up a server in the local network and want to share it on the internet,
Virtual Server can realize the service and provide it to the internet users. At the same
time virtual server can keep the local network safe as other services are still invisible
from the internet.
Virtual server can be used for setting up public services in your local network, such as
HTTP, FTP, DNS, POP3/SMTP and Telnet. Different service uses different service port.
Port 80 is used in HTTP service, port 21 in FTP service, port 25 in SMTP service and port
110 in POP3 service. Please verify the service port number before the configuration.
I want to:
Share my personal website I’ve built in a local network with my friends through the
internet.
For example, the personal website has been built on my home PC (192.168.1.100). I
hope that my friends can visit my website. The PC is connected to the modem router
with the WAN IP address 218.18.232.154.
Modem Router
WAN: 218.18.232.154
LAN
Home
Personal Website
How can I do that?
1. Assign a static IP address to your PC, for example 192.168.1.100.
2. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set
for the router.
3. Go to Advanced > NAT Forwarding > Virtual Servers, click Add.
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4. Click Scan, and choose HTTP. The external port, internal port and protocol will be
automatically filled with contents. Enter the PC’s IP address 192.168.1.100 in the
Internal IP field.
5. Click Save.
Tips:
1. It is recommended to keep the default settings of Internal Port and Protocol if you are not clear about
which port and protocol to use.
2. If the service you want to use is not in the Service Type, you can enter the corresponding parameters
manually. You should verify the port number that the service needs.
3. You can add multiple virtual server rules if you want to provide several services from a modem router.
Please note that the External Port cannot be overlapped.
Done!
Internet users can enter http://WAN IP (in this example: http://218.18.232.154) to visit
your personal website.
Tips:
1. For a WAN IP that is assigned dynamically by ISP, it is recommended to apply and register a domain
name for the WAN by DDNS, go to Set Up a Dynamic DNS Service Account for more information. Then
you can use http://domain name to visit the website.
2. If you have changed the default External Port, you should use http://WAN IP: External Port or http://
domain name: External Port to visit the website.
11. 3. Open Ports Dynamically by Port Triggering
Port triggering can specify a triggering port and its corresponding external ports. When
a host in the local network initiates a connection to the triggering port, all the external
ports will be opened for subsequent connections. The modem router can record the IP
address of the host. When the data from the internet returns to the external ports, the
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modem router can forward them to the corresponding host. Port triggering is mainly
applied to online games, VoIPs and video players. Common applications include MSN
Gaming Zone, Dialpad, Quick Time 4 players, and so on.
Follow the steps below to configure the port triggering rules:
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > NAT Forwarding > Port Triggering and click Add.
3. Click Scan, and select the desired application. The triggering port and protocol, the
external port and protocol will be automatically filled with contents. Here we take
MSN Gaming Zone as an example.
4. Click Save.
Tips:
1. You can add multiple port triggering rules according to your network need.
2. If the application you need is not listed in the Existing Applications list, please enter the parameters manually. You
should verify the external ports the application uses first and enter them into External Port field according to the
format the page displays.
11. 4. Make Applications Free from Port Restriction
by DMZ
When a PC is set to be a DMZ (Demilitarized Zone) host in the local network, it is totally
exposed to the internet, which can realize the unlimited bidirectional communication
between internal hosts and external hosts. The DMZ host becomes a virtual server with
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all ports opened. When you are not clear about which ports to open in some special
applications, like IP camera and database software, you can set the PC to be a DMZ
host.
Note:
DMZ is most applicable when you don’t know which ports to open. When it is enabled, the DMZ host is totally exposed
to the internet, which may bring some potential safety hazard. If DMZ is not in use, please disable it in time.
I want to:
Make the home PC join the internet online game without port restriction.
For example, due to some port restriction, when playing the online games, you can login
normally but cannot join a team with other players. To solve this problem, set your PC as
a DMZ with all ports opened.
How can I do that?
1. Assign a static IP address to your PC, for example 192.168.1.100.
2. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set
for the router.
3. Go to Advanced > NAT Forwarding > DMZ and select the check box to enable DMZ.
4. Enter the IP address 192.168.1.100 in the DMZ Host IP Address filed.
5. Click Save.
Done!
The configuration is completed. You’ve set your PC to a DMZ host and now you can
make a team to game with other players.
11. 5. Make Xbox Online Games Run Smoothly by
UPnP
UPnP (Universal Plug and Play) protocol allows the applications or host devices
to automatically find the front-end NAT device and send request to it to open the
corresponding ports. With UPnP enabled, the applications or host devices in the
both sides of NAT device can freely communicate with each other realizing the
seamless connection of the network. You may need to enable the UPnP if you want
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to use applications such as multiplayer gaming, peer-to-peer connections, real-time
communication (for example, VoIP or telephone conference), or remote assistance.
Tips:
1. UPnP is enabled by default in this modem router.
2. Only the application supporting UPnP protocol can use this feature.
3. UPnP feature needs the support of operating system (e.g. Windows Vista/ Windows 7/ Windows 8, etc. Some of
operating system need to install the UPnP components).
For example, when you connect your Xbox to the modem router which has connected to
the internet to play online games, UPnP will send request to the modem router to open
the corresponding ports allowing the following data penetrating the NAT to transmit.
Therefore, you can play Xbox online games without a hitch.
Modem RouterXbox
LAN WAN
If necessary, you can follow the steps to change the status of UPnP.
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the modem router;
2. Go to Advanced > NAT Forwarding > UPnP and toggle on or off according to your
needs.
Chapter 12
VPN Server
The VPN (Virtual Private Networking) Server allows you to access your home network
in a secured way through the internet when you are out of the house. The router offers
three ways to setup VPN connection: OpenVPN, PPTP (Point to Point Tunneling Protocol)
VPN and IPSec (Internet Protocol Security) VPN.
OpenVPN is somewhat complex but with greater security and more stability. It is suitable
for restricted environment, such as campus network and company intranet.
PPTP VPN is easier to use and its speed is faster. It’s compatible with most operating
systems and also supports mobile devices. However, its security is poor and packets
may be cracked easily. PPTP VPN may be blocked by some ISPs.
IPSec (IP Security) is a set of services and protocols defined by IETF (Internet Engineering
Task Force) to provide high security for IP packets and prevent attacks.
This chapter contains the following sections, please choose the appropriate VPN server
connection type according to your needs.
• Use OpenVPN to Access Your Home Network
• Use PPTP VPN to Access Your Home Network
• Use IPSec VPN to Access Your Home Network
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12. 1. Use OpenVPN to Access Your Home Network
In an OpenVPN connection, the home network can act as a server, and the remote
device can access the server through the router which acts as an OpenVPN Server
gateway. To use the VPN feature, you should enable OpenVPN Server on your router,
install and run VPN client software on the remote device. Please follow the steps below
to set up an OpenVPN connection.
Step 1. Set up OpenVPN Server on Your Router
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set
for the router.
2. Go to Advanced > VPN > OpenVPN, and select Enable VPN Server.
Note:
• Before you enable VPN Server, we recommend you configure Dynamic DNS Service (recommended) or
assign a static IP address for your router’s WAN port and synchronize your System Time via the internet.
• The first time you configure the OpenVPN Server, you may need to Generate a certificate before you
enable the VPN Server.
3. Select the Service Type (communication protocol) for OpenVPN Server: UDP, TCP.
4. Enter a VPN Service Port to which a VPN device connects. The port number should
be between 1024 and 65535.
5. In the VPN Subnet/Netmask fields, enter the range of IP addresses that can be leased
to the device by the OpenVPN server.
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6. Select your Client Access type. Select Home Network Only if you only want the
remote device to access your home network; select Internet and Home Network if
you also want the remote device to access the internet through the VPN Server.
7. Click Save.
8. Click Generate to get a new certificate.
Note:
If you have already generated one, please skip this step, or click Generate to update the certificate.
9. Click Export to save the OpenVPN configuration file which will be used by the remote
device to access your router.
Step 2. Configure OpenVPN Connection on Your Remote Device
1. Visit http://openvpn.net/index.php/download/community-downloads.html to
download the OpenVPN software, and install it on your device where you want to run
the OpenVPN client utility.
Note:
You need to install the OpenVPN client utility on each device that you want to be able to use the VPN function. Mobile
devices should download a third-party app from Google Play or Apple App Store.
2. After the installation, copy the file exported from your router to the OpenVPN client
utility’s “config” folder (for example, C:\Program Files\OpenVPN\config on Windows).
The path depends on where the OpenVPN client utility is installed.
3. Run the OpenVPN client utility and connect it to OpenVPN Server.
12. 2. Use PPTP VPN to Access Your Home Network
PPTP VPN Server is used to create a VPN connection for remote devices. To use the
VPN feature, you should enable PPTP VPN Server on your router, and configure the
PPTP connection on the remote device. Please follow the steps below to set up a PPTP
VPN connection.
Step 1. Set up PPTP VPN Server on Your Router
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set
for the router.
2. Go to Advanced > VPN > PPTP VPN, and select Enable VPN Server.
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Note:
Before you enable VPN Server, we recommend you configure Dynamic DNS Service (recommended) or assign a static
IP address for router’s WAN port and synchronize your System Time with internet.
3. In the Client IP Address field, enter the range of IP addresses (up to 10) that can be
leased to the devices by the PPTP VPN server.
4. Enter the Username and Password to authenticate clients to the PPTP VPN server.
5. Click Save.
Step 2. Configure PPTP VPN Connection on Your Remote Device
The remote device can use the Windows built-in PPTP software or a third-party PPTP
software to connect to PPTP Server. Here we use the Windows built-in PPTP software
as an example.
1. Go to Start > Control Panel > Network and Internet > Network and Sharing Center.
2. Select Set up a new connection or network.
3. Select Connect to a workplace and click Next.
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4. Select Use my Internet connection (VPN).
5. Enter the internet IP address of the router (for example: 218.18.1.73) in the Internet
address field. Click Next.
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6. Enter the Username and Password you have set for the PPTP VPN server on your
router, and click Connect.
7. The PPTP VPN connection is created and ready to use.
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12. 3. Use IPSec VPN to Access Your Home Network
IPSec VPN is used to create a VPN connection between local and remote networks.
To use IPSec VPN, you should check that both local and remote routers support IPSec
VPN feature. Then, follow the steps below to set up an IPSec VPN connection.
1. The typical VPN topology is here. Site A refers to local network, and Site B refers to
the remote network that is to be connected. Record Site A and Site B’s LAN and WAN
IP addresses before you start configuration.
Modem router 1
LAN: 192.168.1.1
WAN: 219.134.112.246
PC 1
Subnetmask: 255.255.255.0
WAN: 219.134.112.247
Modem Router 2
PC 2
LAN: 192.168.2.1
Subnetmask: 255.255.255.0
Site A Site B
2. Configuration on Site A (local network).
1 ) Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password
you set for the router.
2 ) Go to Advanced > VPN > IPSec VPN, and click Add.
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3 ) In the IPSec Connection Name column, specify a name.
4 ) In the Remote IPSec Gateway (URL) column, Enter Site B’s WAN IP address.
5 ) Configure Site A’s LAN.
In the Tunnel access from local IP addresses column, we take Subnet Address
as an example. Input the LAN IP range of Site A in the IP Address for VPN column,
and input Subnet Mask of Site A.
6 ) Configure Site B’s LAN.
In the Tunnel access from remote IP addresses column, we take Subnet
Address as an example. Input the LAN IP range of Site B in the IP Address for
VPN column, and input Subnet Mask of Site B.
7 ) Select the Key Exchange Method for the policy. We select Auto(IKE) here.
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8 ) Enter the Pre-Shared Key for IKE authentication. Then keep Perfect Forward
Secrecy enabled.
Note: Make sure Site A and Site B use the same key.
9 ) Leave the Advanced Settings as default value. Then click Save.
Note: The Status column is Down after the configuration, and it will change to UP only when Site A and Site B are
communicating via the VPN connection.
3. Configuration on Site B (remote network). Refer to step 2 configuration on Site A
and make sure that Site A and Site B use the same pre-shared keys and Perfect
Forward Secrecy settings.
4. Check the VPN connection. You can ping site B’ LAN IP from your computer in site
A to verify that the IPSec VPN connection is set up correctly.
Tips: To check the VPN connection, you can do the following.
1. On the host in Site A, press [Windows Logo] + [R] to open Run dialog. Input “cmd” and hit OK.
2. In the CLI window, type in “ping 192.168.2.x” (“192.168.2.x” can be IP address of any host in Site B). Then press [Enter].
3. If Ping proceeds successfully (gets replies from host in Site B), the IPSec connection is working properly now.
5. Now IPSec VPN is implemented to establish a connection.
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Note:
1. The product supports a maximum of ten simultaneous connections.
2. If one of the site has been offline for a while, for example, if Site A has been disconnected, on Site B you need to click
Disable and then click Enable after Site A back on line in order to re-establish the IPSec tunnel.
Chapter 13
Specify Your Network
Settings
This chapter introduces how to change the default settings or adjust the basic
configuration of the modem router using the web management page.
It contains the following sections:
• LAN Settings
• IPv6 LAN Settings
• DSL Settings
• Wireless Settings
• Set Up a Dynamic DNS Service Account
• Create Static Routes
• Set Up the IPv6 Tunnel
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13. 1. LAN Settings
13. 1. 1. Change the LAN IP Address
The modem router is preset with a default LAN IP 192.168.1.1, which you can use to log
in to its web management page. The LAN IP address together with the Subnet Mask
also defines the subnet that the connected devices are on. If the IP address conflicts
with another device in your local network or your network requires a specific IP subnet,
you can change it.
Follow the steps below to change your IP address.
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > Network > LAN Settings page and select IPv4.
3. Type in a new IP Address appropriate to your needs.
4. Select the Subnet Mask from the drop-down list. The subnet mask together with
the IP address identifies the local IP subnet.
5. Keep IGMP Snooping enabled by default. IGMP snooping is the process of listening
to IGMP (Internet Group Management Protocol) network traffic. The function
prevents hosts on a local network from receiving traffic for a multicast group they
have not explicitly joined.
6. You can configure the modem router’s Second IP and Subnet Mask for LAN interface
through which you can also access the web management page.
7. Leave the rest of the default settings as they are.
8. Click Save to make the settings effective.
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13. 1. 2. Use the Modem Router as a DHCP Server
You can configure the modem router to act as a DHCP server to assign IP addresses to
its clients. To use the DHCP server function of the modem router, you must configure all
computers on the LAN to obtain an IP Address automatically.
Follow the steps below to configure DHCP server.
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > Network > LAN Settings page and select IPv4.
3. Select DHCP to enable the DHCP function and select DHCP Server.
4. Specify the IP Address Pool, the start address and end address must be on the
same subnet with LAN IP. The modem router will assign addresses within this
specified range to its clients. It is from 192.168.1.100 to 192.168.1.199 by default.
5. Enter a value for the Address Lease Time. The Address Lease Time is the amount of
time in which a DHCP client can lease its current dynamic IP address assigned by the
modem router. After the dynamic IP address expires, the user will be automatically
assigned a new dynamic IP address. The default is 1440 minutes.
6. Keep the rest of the settings as default and click Save.
Note:
1. The modem router can be configured to work as a DHCP Relay. A DHCP relay is a computer that forwards DHCP data
between computers that request IP addresses and the DHCP server that assigns the addresses. Each of the device’s
interfaces can be configured as a DHCP relay. If it is enabled, the DHCP requests from local PCs will be forwarded to
the DHCP server that runs on WAN side.
2. You can also appoint IP addresses within a specified range to devices of the same type by using Condition Pool
feature. For example, you can assign IP addresses within the range (192.168.1.50 to192.168.1.80) to Camera devices,
thus facilitating the network management. Enable DHCP feature and configure the parameters according to your
situation on the Advanced > Network > LAN Settings page.
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13. 1. 3. Reserve LAN IP Addresses
You can view and add a reserved address for a client. When you specify an IP address
for a device on the LAN, that device will always receive the same IP address each time
when it accesses the DHCP server. If there are some devices in the LAN that require
permanent IP addresses, please configure Address Reservation on the router for the
purpose.
Follow the steps below to reserve an IP address for your device.
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > Network > LAN Settings page and select IPv4.
3. Scroll down to locate the Address Reservation table and click Add to add an address
reservation entry for your device.
4. Enter the MAC address of the device for which you want to reserve IP address.
5. Specify the IP address which will be reserved by the router.
6. Check to Enable this entry and click Save to make the settings effective.
13. 2. IPv6 LAN Settings
Based on the IPv6 protocol, the modem router provides two ways to assign IPv6 LAN
addresses:
• Configure the RADVD (Router Advertisement Daemon) address type
• Configure the DHCPv6 Server address type
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13. 2. 1. Configure the RADVD Address Type
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > Network > LAN Settings.
3. Select IPv6 to configure IPv6 LAN parameters.
1 ) Select the RADVD address type to make the modem router assign IPv6 address
prefixes to hosts.
Note:
Do not select the Enable RDNSS and Enable ULA Prefix check boxes unless required by your ISP. Otherwise
you may not be able to access the IPv6 network. For more information about RDNSS and ULA Prefix, contact
our technical support.
2 ) Keep Site Prefix Type as the default value Delegated. If your ISP has provided a
specific IPv6 site prefix, select Static and enter the prefix.
3 ) Keep WAN Connection as the default value.
4. Click Save to make the settings effective.
13. 2. 2. Configure the DHCPv6 Server Address Type
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > Network > LAN Settings.
3. Select IPv6 to configure IPv6 LAN parameters.
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1 ) Select the DHCPv6 Server address type to make the modem router assign
IPv6 addresses to hosts.
2 ) Specify the Start/End IPv6 Address for the IPv6 suffixes. The modem router will
generate IPv6 addresses within the specified range.
3 ) Keep Leased Time as the default value.
4 ) Keep Site Prefix Type as the default value Delegated. If your ISP has provided a
specific IPv6 site prefix, select Static and enter the prefix.
5 ) Keep WAN Connection as the default value.
4. Click Save to make the settings effective.
13. 3. DSL Settings
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > Network > DSL Settings page.
3. Select a DSL Modulation Type/Annex Type from the drop-down list. Do not change
the default settings unless necessary.
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4. Enable Bit Swap. With bit-swapping, the router can swap bits around different
channels, allowing it to robustly adapt to changing telephone line conditions.
5. Enable SRA (Seamless Rate Adaptation) to prevent ADSL data rate interferebce
caused by the cross-talk between telephone lines.
6. Click Save.
13. 4. Wireless Settings
13. 4. 1. Specify Basic Wireless Settings
The modem router’s wireless network name (SSID) and password, and security option
are preset in the factory. The preset SSID and password can be found on the product
label. You can customize the wireless settings according to your needs.
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Basic > Wireless page.
• To enable or disable the wireless function:
Enable the 2.4 GHz Wireless Network. If you don’t want to use the wireless function, just
deselect the box. If you disable the wireless function, all the wireless settings won’t be
effective.
• To change the wireless network name (SSID) and wireless password:
Enter a new SSID using up to 32 characters. The value is case-sensitive.
Note:
If you use a wireless device to change the wireless settings, you will be disconnected after the new settings are effective.
Please write down the new SSID and password for future use.
• To hide SSID:
Select Hide SSID, and your SSID will not be broadcast. Your SSID won’t display on your
wireless device when you scan for local wireless network list and you need to manually
join the network.
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• To change the mode or channel:
Go to Advanced > Wireless > Wireless Settings page.
Mode: Select the desired mode.
• 802.11n only: Select only if all of your wireless clients are 802.11n devices.
• 802.11gn mixed: Select if you are using both 802.11g and 802.11n wireless clients.
• 802.11bgn mixed: Select if you are using a mix of 802.11b, 11g, and 11n wireless
clients.
Note: When 802.11n only mode is selected, only 802.11n wireless stations can connect to the modem router. It is
strongly recommended that you select 802.11bgn mixed, and all of 802.11b, 802.11g, and 802.11n wireless stations
can connect to the modem router.
Channel: Select the channel you want to use from the drop-down list. This field
determines which operating frequency will be used. It is not necessary to change the
wireless channel unless you notice interference problems with another nearby access
point.
Channel Width: Select the channel width from the drop-down list. The default setting is
Auto, which can adjust the channel width for your clients automatically.
Transmit Power: Select Low, Middle, or High to specify the data transmit power. The
default and recommended setting is High.
• To change the security option:
1. Go to Advanced > Wireless > Wireless Settings page.
2. Select an option from the Security drop-down list. The router provides four options,
None, WPA/WPA2 Personal (Recommended), WPA/WPA2 Enterprise, WEP. WPA2
uses the newest standard and the security level is the highest. We recommend you
don’t change the default settings unless necessary.
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13. 4. 2. Use WPS for Wireless Connection
You can use WPS (Wi-Fi Protected Setup) to add a new wireless device to your existing
network quickly and easily.
Method 1: Use the WPS button
Use this method if your client device has a WPS button.
1. Press the WPS button the modem router for 1 second.
2. Press the WPS button of the client device directly.
3. The wireless LEDs flash for about 2 minutes during the WPS process.
4. When the wireless LEDs stabilize and remain on, the client device has successfully
connected to the modem router.
Method 2: Use the WPS button on the web management page
Use this method if your client device has a WPS button.
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > Wireless > WPS page.
3. Click Start WPS on the page.
4. Press the WPS button of the client device directly.
5. The wireless LEDs flash for about 2 minutes during the WPS process.
6. When the wireless LEDs stabilize and remain on, the client device has successfully
connected to the modem router.
Method 3: Enter the modem router’s PIN on your client device
Use this method if your client device asks for the modem router’s PIN.
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > Wireless > WPS page. Click Method Two--PIN.
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3. Take a note of the Current PIN of the modem router. You can also click the Generate
button to get a new PIN.
4. On the client device, enter the modem router’s PIN. (The default PIN is also printed
on the label of the modem router.)
5. The wireless LEDs flash for about 2 minutes during the WPS process.
6. When the wireless LEDs stabilize and remain on, the client device has successfully
connected to the modem router.
Note:
The WPS function cannot be configured if the wireless function of the modem router is disabled. Please make sure the
wireless function is enabled before configuring WPS.
Method 4: Enter the client device’s PIN on the modem router
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > Wireless > WPS page. Click Method Two--PIN.
3. Select Client’s PIN.
4. Enter the client device’s PIN in the field. Then click the Connect button.
5. Device has been added successfully! will appear on the above screen, which means
the client device has successfully connected to the modem router.
13. 4. 3. Schedule Your Wireless Function
You can automatically turn off your wireless network (both 2.4GHz and 5GHz) when you
do not need the wireless connection.
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > Wireless > Wireless Schedule page.
3. Toggle on the button to enable the Wireless Schedule feature.
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4. Click Add to set the Wireless Off Time, and click Save to save the settings.
5. Repeat steps 3 and 4 to set another entry.
Note:
1. Make sure that the time of the router is correct before using this function. For details, refer to Set System Time.
2. The wireless LED will turn off if the corresponding wireless network is disabled.
3. The wireless network will be automatically turned on after the time period you set.
13. 4. 4. View Wireless Information
• To view the detailed wireless network settings:
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > Status page. You can see the Wireless box.
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Tips: You can also see the wireless details by clicking the router icon on Basic> Network Map.
• To view the detailed information of the connected wireless clients:
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > Wireless > Statistics page.
3. You can view the detailed information of the wireless clients, including its connected
wireless band and security option as well as the packets transmitted.
Tips: You can also see the wireless details by clicking the wireless clients icon on Basic > Network Map.
13. 4. 5. Advanced Wireless Settings
Advanced wireless settings are for those who have a network concept. If you are not
familiar with the settings on this page, it’s strongly recommended that you keep the
provided default values; otherwise it may result in lower wireless network performance.
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > Wireless > Advanced Settings page.
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• Beacon Interval: Enter a value between 25 and 1000 in milliseconds to determine the
duration between which beacon packets are broadcasted by the router to synchronize
the wireless network. The default is 100 milliseconds.
• RTS Threshold: Enter a value between 1 and 2346 to determine the packet size of
data transmission through the router. By default, the RTS (Request to Send) Threshold
size is 2346. If the packet size is greater than the preset threshold, the router sends
Request to Send frames to a particular receiving station and negotiates the sending
of a data frame, or else the packet will be sent immediately.
• DTIM Interval: Enter a value between 1 and 255 to determine the interval of the
Delivery Traffic Indication Message (DTIM). 1 indicates the DTIM Interval is the same
as Beacon Interval.
• Group Key Update Period: Enter the number of seconds to control the time interval
for the encryption key automatic renewal. The default is 0, indicating no key renewal.
• WMM: This feature guarantees the packets with high-priority messages being
transmitted preferentially. WMM is enabled compulsively under 802.11n or 802.11ac
mode.
• Short GI: This feature is enabled by default and recommended to increase the data
capacity by reducing the Guard Interval (GI) time.
• AP Isolation: Select this check box to enable the AP Isolation feature that allows you
to confine and restrict all wireless devices on your network from interacting with each
other, but still able to access the internet. AP isolation is disabled by default.
13. 5. Set Up a Dynamic DNS Service Account
Most ISPs (Internet service providers) assign a dynamic IP address to the router and
you can use this IP address to access your router remotely. However, the IP address
can change any time and you don’t know when it changes. In this case, you might need
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the DDNS (Dynamic Domain Name Server) feature on the router to allow you and your
friends to access your router and local servers (FTP, HTTP, etc.) using domain name, in
no need of checking and remembering the IP address.
Note: DDNS does not work if the ISP assigns a private WAN IP address (such as 192.168.1.x) to the modem router.
To set up DDNS, please follow the instructions below:
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > Network > Dynamic DNS.
3. Select the DDNS service provider (TP-Link, Dyndns, NO-IP and many other DNS
services).
4. To use TP-Link DDNS service, you should log in with your TP-Link ID.
5. If you choose other DDNS service, you should also log in with your DDNS account,
select a service provider and click Go to register. Enter the username, password
and domain name of the account (such as lisa.ddns.net).
6. Click Log in and Save.
Tips: If you want to use a new DDNS account, please Logout first, then login with the new account.
13. 6. Create Static Routes
A static route is a pre-determined path that network information must travel to reach
a specific host or network. Data from one point to another will always follow the same
path regardless of other considerations. Normal internet usage does not require this
setting to be configured.
I want to:
Visit multiple networks and multiple servers at the same time.
For example, in a small office, my PC can surf the internet, but I also want to visit my
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company’s server. Now I have a switch and another router. I connect the devices as
shown in the following figure so that the physical connection between my PC and my
company’s server is achieved. To surf the internet and visit my company’s network at
the same time, I need to configure the static routing.
Company’s server
My PC
Router 2
Modem router
Switch
LAN: 192.168.1.1
192.168.1.100
LAN: 192.168.1.2
WAN: 172.30.30.100
172.30.30.1
How can I do that?
1. Make sure the routers use different LAN IP addresses on the same subnet. Disable
Router 2’s DHCP function.
2. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set
for the router.
3. Go to Advanced > Network > Static Routing. Select your current WAN Interface and
click Save.
4. Click Add to add a new static routing entry. Finish the settings according to the
following explanations:
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• Network Destination: The destination IP address that you want to assign to a static
route. This IP address cannot be on the same subnet with the WAN IP or LAN IP of the
router. In the example, the IP address of the company network is the destination IP
address, so here enters 172.30.30.1.
• Subnet Mask: Determines the destination network with the destination IP address.
If the destination is a single IP address, enter 255.255.255.255; otherwise, enter the
subnet mask of the corresponding network IP. In the example, the destination network
is a single IP, so here enters 255.255.255.255.
• Gateway: The IP address of the gateway device to which the data packets will be sent.
This IP address must be on the same subnet with the router’s IP which sends out the
data. In the example, the data packets will be sent to the LAN port of Router 2 and then
to the Server, so the default gateway should be 192.168.1.2.
• Interface: Determined by the port (WAN/LAN) that sends out the data packets. In the
example, the data is sent to the gateway through the LAN port, so LAN should be
selected.
5. Select the check box to enable this entry.
6. Click Save to save the settings.
Done!
Open a web browser on your PC. Enter the company server’s IP address to visit the
company network.
13. 7. Set Up the IPv6 Tunnel
The IPv6 Tunnel feature helps you obtain IPv6 resources based on an IPv4 WAN
connection or vice versa.
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IPv6 Tunnel is a transition mechanism that enables IPv6-only hosts to reach IPv4
services or vice versa and allows isolated IPv6 hosts and networks to reach each other
over IPv4-only infrastructure before IPv6 completely supplants IPv4. It is a temporary
solution for networks that do not support native dual-stack, where both IPv6 and IPv4
run independently.
The modem router provides three tunneling mechanisms: 6to4, 6rd and DS-Lite. The
way to set up 6rd and DS-Lite tunnel are similar.
13. 7. 1. Use the Public IPv6 Tunnel Service-6to4
The 6to4 tunnel is a kind of public service. If there are any 6to4 servers on your network,
you can use this mechanism to access IPv6 service. If your ISP provides you with an
IPv4-only connection but you want to visit IPv6 websites, you can try to set up a 6to4
tunnel.
I want to:
Set up the IPv6 tunnel though my ISP doesn’t provide me with the tunnel service.
How can I do that?
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set
for the router.
2. Go to Advanced > Network > IPv6 Tunnel.
3. Tick the check box, select 6to4 as the tunneling mechanism and select a WAN
connection from the drop-down list, then click Save.
Note:
If there is no available WAN connection to choose, make sure you have connected to the internet and the
connection type is not Bridge.
Done!
Now you can visit the IPv6 websites with the 6to4 tunnel.
Note:
Still not being able to access IPv6 resources means that not any 6to4 public server was found in your network. You can
contact your ISP to sign up for IPv6 connection service.
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13. 7. 2. Specify the 6rd Tunnel with Parameters Provided by Your ISP
I want to:
Specify the 6rd tunnel with the parameters provided by my 6rd tunnel service provider.
How can I do that?
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set
for the router.
2. Go to Advanced > Network > IPv6 Tunnel.
3. Tick the check box, select 6rd as the tunneling mechanism and select a WAN
connection from the drop-down list.
4. According to the parameters provided by your ISP, choose Auto or Manual. More
parameters are needed if you choose Manual.
5. Click Save.
Note:
If there is no available WAN connection to choose, make sure you have connected to the internet and the
connection type is not Bridge.
Done!
Now you can visit the IPv6 websites with the 6rd tunnel.
Tips:
The way to set up DS-Lite tunnel is similar to that of 6rd tunnel. If you are provided with an IPv6-only WAN connection
and have signed up for DS-Lite tunnel service, specify the DS-Lite tunnel by referring to the steps above.
Chapter 14
Administrate Your Network
This chapter introduces how to change the system settings and administrate your
modem router’s network.
This chapter contains the following sections:
• Set System Time
• Update the Firmware
• Back up and Restore Configuration Settings
• Change the Administrator Account
• Local Management
• Remote Management
• System Log
• CWMP Settings
• SNMP Settings
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14. 1. Set System Time
System time is the time displayed while the modem router is running. The system time
you configure here will be used for other time-based functions like Parental Controls
and Wireless Schedule. You can manually set how to get the system time.
Follow the steps below to set your system time.
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the modem router.
2. Go to Advanced > System Tools > Time Settings page.
3. Configure the system time using the following methods:
Manually: Select your time zone and enter your local time.
Get from PC: Click this button if you want to use the current managing PC’s time.
Get from the Internet: Click this button if you want to get time from the internet.
Make sure your modem router can access the internet before you select this way
to get system time.
4. Click Save.
5. After setting the system time, you can set Daylight Saving Time according to your
needs. Tick the check box to enable Daylight Saving Time, set the start and end
time and then click Save to make the settings effective.
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14. 2. Update the Firmware
TP-Link is dedicated to improving product features, giving you a better network
experience.
We will inform you through the web management page if there’s any update firmware
available for your router. The latest firmware can also be downloaded from the Support
page of our website www.tp-link.com for free.
Note:
1. Make sure that you have a stable connection between the router and your computer. It is NOT recommended to
upgrade the firmware wirelessly.
2. Back up your router configuration before upgrading the firmware.
3. Do NOT turn off the router during the firmware upgrade.
14. 2. 1. Online Upgrade
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set
for the router.
2. If there’s any firmware update available for your router, the update icon will display
on the top-right corner of the page. Click the icon to go to the Firmware Upgrade
page.
Alternatively, you can go to Advanced > System Tools > Firmware Upgrade,
and click Check for Upgrades to see if there’s any new firmware.
Tips:
If there’s any new important firmware update for your router, you will see the notification (similar as shown below)
on your computer when open a new web page. Click Upgrade now, and log into the web management page. You
will see the Firmware Upgrade page.
3. Wait a few moments for the upgrading and rebooting.
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14. 2. 2. Local Upgrade
1. Download the latest firmware file for the router from our website www.tp-link.com.
2. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set
for the router.
3. Go to Advanced > System Tools > Firmware Upgrade.
4. Focus on the Device Information section. Make sure the downloaded firmware file
matches with the Hardware Version.
5. Focus on the Local Upgrade section. Click Browse to locate the downloaded new
firmware file, and click Upgrade.
6. Wait a few moments for the upgrading and rebooting.
14. 3. Back up and Restore Configuration Settings
The configuration settings are stored as a configuration file in the router. You can back
up the configuration file to your computer for future use and restore the modem router
to a previous settings from the backup file when needed. Moreover, if needed you can
erase the current settings and reset the modem router to the default factory settings.
• To back up configuration settings
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Click Advanced > System Tools > Backup & Restore page.
3. Click Backup to save a copy of the current settings to your local computer. A conf.
bin file will be stored to your computer.
• To restore configuration settings
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Click Advanced > System Tools > Backup & Restore page.
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3. Click Browse to locate the previous backup configuration file, and click Restore.
4. Wait for the restoring and then the modem router will automatically reboot.
• To reset the modem router to factory default settings
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Click Advanced > System Tools > Backup & Restore page and locate the Factory
Default Restore section.
3. Click Restore to restore all configuration settings to default values, except your
login and TP-Link ID information. Click Factory Restore to reset the modem router.
4. Wait for the reset process to complete, and then the modem router will automatically
reboot.
Note:
1. During the resetting process, do not turn off the modem router.
2. We strongly recommend you back up the current configuration settings before resetting the modem router.
14. 4. Change the Administrator Account
Admin account is used to log in to the modem router’s web management page. You are
required to set the admin account at first login. You can also change it on the web page.
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > System Tools > Administration page. Locate the Account
Management section.
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3. Enter the old password. Enter the new password and enter again to confirm.
4. Click Save to make the settings effective.
14. 5. Local Management
You can control the local devices’ authority to manage the modem router via Local
Management feature. By default all local connected devices are allowed to manage
the modem router. You can also specify one device to manage the modem router and
enable local management over a more secure way, HTTPS.
Follow the steps below to allow only the specific device to manage the router via the
local management over HTTPS.
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > System Tools > Administration page. Locate the Local
Management section.
3. Keep the Port for HTTP as the default setting. Enable Local Management over
HTTPS and keep the Port for HTTPS as the default setting. Enter the IP address or
MAC address of the local device to manage the modem router.
4. Click Save.
Now, you can manage the modem router over both HTTP (http://tplinkmodem.net) and
HTTPS (https://tplinkmodem.net).
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Note:
If you want that all local devices can manage the modem router, just leave the IP/MAC Address field blank.
14. 6. Remote Management
By default, the remote devices are not allowed to manage the modem router from the
internet. You can enable remote management over HTTP and/or HTTPS if needed.
HTTPS is a more secure way to access the router.
Note:
If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), you cannot use the remote management
feature because private addresses are not routed on the internet.
Follow the steps below to allow remote devices to manage the modem router over
HTTPS.
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > System Tools > Administration page. Locate the Remote
Management section.
3. Tick the check box to enable Remote Management. Enable Remote Management
via HTTPS to allow for HTTPS connection. Keep the Port as the default setting.
4. Set the client device allowed for remote management. Select All to allow all remote
devices to manage the modem router. If you just want to allow a specific device to
manage the modem router, select Only the Following IP Address and enter the IP
address of the remote device.
5. Click Save.
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All devices or the specific device on the internet can log in to your router using the
address displayed on the Manage This Router via the Address field to manage the
modem router.
Tips:
1. If you were warned about the certificate when visiting the web management page remotely, click Trust (or a similar
option) to continue. To avoid this warning, you can download and install the certificate on the modem router’s web
management page at Advanced > System Tools > Administration.
2. The router’s WAN IP is usually a dynamic IP. Please refer to Set Up a Dynamic DNS Service Account if you want to log
in to the router through a domain name.
14. 7. System Log
System Log can help you know what happened to your modem router, facilitating
you to locate the malfunctions. For example when your modem router does not work
properly, you will need to save the system log and send it to the technical support for
troubleshooting.
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Click Advanced > System Tools > System Log page.
• To view the system logs:
You can view specific system logs by selecting the log Type and Level.
Click Refresh to refresh the log list.
• To save the system logs:
You can choose to save the system logs to your local computer or a remote server.
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Click Save Log to save the logs in a txt file to your computer.
Click Log Settings to set the storage path of logs.
• Save Locally: Select this option to cache the system log to the router’s local memory,
select the minimum level of system log to be saved from the drop-down list. The logs
will be shown in the table in descending order on the System Log page.
• Save Remotely: Select this option to send the system log to a remote server, select
the minimum level of system log to be saved from the drop-down list and enter the
information of the remote server. If the remote server has a log viewer client or a sniffer
tool implemented, you can view and analyze the system log remotely in real-time.
14. 8. CWMP Settings
The modem router supports CWMP (CPE WAN Management Protocol), also called
TR-069. This collects information, performs diagnostics and configures the devices
automatically via ACS (Auto-Configuration Server).
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the router.
2. Go to Advanced > System Tools > CWMP Settings page.
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• CWMP: Toggle On to enable the CWMP (CPE WAN Management Protocol) feature.
• Inform: Enable this feature to send an Inform message to the ACS (Auto Configuration
Server) periodically.
• Inform Interval: Enter the time interval in seconds when the Inform message will be
sent to the ACS.
• ACS URL: Enter the web address of the ACS which is provided by your ISP.
• ACS Username/Password: Enter the username/password to log in to the ACS server.
• Interface used by TR-069 client: Select which interface to be used by the TR-069
client.
• Display SOAP messages on serial console: Toggle to enable or disable this feature.
• Connection Request Authentication: Select this check box to enable authentication
for the connection request.
• Username/Password: Enter the username/password for the ACS server to log in to
the router.
• Path: Enter the path for the ACS server to connect to the router.
• Port: Enter the port for the ACS server to connect to the router.
• URL: Enter the URL for the ACS server to connect to the router.
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• Get RPC methods: Click to get the methods to support CWMP.
Click Save to make the settings effective.
14. 9. SNMP Settings
SNMP (Simple Network Management Protocol) is widely applied in the computer
networks of today, and is used for ensuring the transmission of the management
information between two nodes. In this way, network administrators can easily search
and modify the information on any node on the network. Meanwhile, they can locate
faults promptly and implement the fault diagnosis, capacity planning and report
generating.
An SNMP Agent is an application running on the modem router that performs the
operational role of receiving and processing SNMP messages, sending responses to
the SNMP manager, and sending traps when an event occurs. So a router contains
SNMP “agent” software can be monitored and/or controlled by SNMP Manager using
SNMP messages.
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the modem router.
2. Go to Advanced > System Tools > SNMP Settings page.
• SNMP Agent: Toggle On to enable the built-in SNMP agent that allows the router
to operate as the operational role in receiving and processing of SNMP messages,
sending responses to the SNMP manager, and triggering SNMP traps when an event
occurs.
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• Read-only Community: Displays the default public community string that protects the
router from unauthorized access.
• Write Community: Displays the default write community string that protects the router
from unauthorized changes.
• System Name: Displays the administratively-assigned name for this managed device.
• System Description: Displays the textual description of the managed device. This
value should include the full name and version identification of the system’s hardware
type, software operating-system, and networking software.
• System Location: Displays the physical location of this device (for example, the
telephone closet, 3rd floor).
• System Contact: Displays the textual identification of the contact person for this
managed device, together with information on how to contact this person.
• Trap Manager IP: Displays the IP address of the host to receive the traps.
You are suggested to keep the default settings. Click Save to make the settings effective.
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Appendix: Troubleshooting
T1. How do I reset my modem router to its factory default settings?
With the modem router powered on, press and hold down the Reset button on the
modem router for 5 seconds until all LEDs turn on momentarily, then release the button.
Note: Once the modem router is reset, the current configuration settings will be lost and you will need to re-configure
the modem router.
T2. What should I do if I forgot my password?
Web management page password:
• If you are using a TP-Link ID to log in, click Forgot password on the login page and
then follow the instructions to reset the password.
• Alternatively, refer to T1 to reset the router, and then visit http://tplinkmodem.net to
create a new login password.
Wireless network password:
1. The default Wireless Password/PIN is printed on the product label of the modem
router.
2. If the default wireless password has been changed, log in to the modem router’s web
management page and go to Basic > Wireless to retrieve or reset your password.
T3. What should I do if I cannot log in to the modem router’s web
management page?
• Make sure the modem router connects to the computer correctly and the
corresponding LED indicator(s) light up.
• Make sure the IP address of your computer is configured to obtain an IP address
automatically and obtain the DNS server address automatically.
• Make sure the default access you input is right.
• Check your computer’s settings:
1 ) Go to Start > Control Panel > Network and Internet, and click View network
status and tasks;
2 ) Click Internet Options on the bottom left;
3 ) Click Connections, select Never dial a connection;
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4 ) Click LAN settings, deselect the following three options and click OK;
5 ) Go to Advanced > Restore advanced settings, click OK to save the settings.
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• Change a web browser or computer and log in again.
• Reset the modem router to factory default settings. Open a web browser and log in
again. If login fails, please contact our Technical Support.
Note: You’ll need to reconfigure the modem router to surf the internet once the modem router is reset.
T4. What should I do if I cannot access the internet?
1. Ensure all connections are secure, including telephone lines, Ethernet cables and
power adapters.
2. Check to see if you can log in to the web management page of the modem router.
If you cannot, please adjust your computer’s settings according to T3 and then see
if you can access the internet. If the problem persists, please go to the next step.
3. Consult your ISP and make sure the VPI/VCI, Connection Type, account username
and password are correct. If there are any mistakes, please correct the settings and
try again.
4. Refer to T5 to clone the MAC address.
5. If you still cannot access the internet, please restore your modem router to its
factory default settings and reconfigure your modem router by following the
instructions in Use Quick Setup Wizard.
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6. Please contact our Technical Support if the problem persists.
T5. How do I clone a MAC address?
You can manually change the MAC address of the modem router. It is helpful when your
internet access account provided by your ISP is bound to one specific MAC address,
in other words, your ISP just permits only one computer with the authenticated MAC
address to access the internet. In this case, you can use MAC Clone to allow more
computers to access the internet via the same account.
1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you
set for the modem router.
2. Go to Advanced > Network > Internet page. Click the Add icon, and scroll down to
get the MAC Clone section.
• If you are using the computer with the authenticated MAC address to access
the modem router, please select Use Current Computer MAC Address.
• If you know the authenticated MAC address, please select Use Custom MAC
Address and then enter the address.
3. Click Save to make the settings effective.
T6. How can I change my computer‘s settings to obtain an IP address
automatically?
To change the computer’s network settings, follow the steps below.
• For MAC OS X:
1 ) Click the Apple icon, and select System Preferences from the drop-down list.
2 ) Click the Network icon.
3 ) Select Ethernet (for wired connection) or Wi-Fi (for wireless connection) in the
left panel, then click Advanced.
4 ) Click TCP/IP.
5 ) From the Configure IPv4 drop-down list, select Using DHCP.
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6 ) Click OK.
• For Windows 7/8/8.1/10:
1 ) Right-click the Network icon on the system tray and select Open Network and
Sharing Center > Change adapter settings.
2 ) Right-click your network connection (wired or wireless) and select Properties.
3 ) Double-click Internet Protocol Version 4 (TCP/IPv4).
4 ) Select both Obtain an IP address automatically and Obtain DNS server address
automatically, then click OK.
5 ) Click OK again to save your configuration.
• For Windows XP:
1 ) Right-click the Network icon on the system tray and select Open Network
Connections.
2 ) Right-click your network connection (wired or wireless) and select Properties.
3 ) Double-click Internet Protocol (TCP/IP).
4 ) Select both Obtain an IP address automatically and Obtain DNS server address
automatically, then click OK.
5 ) Click OK again to save your configuration.
T7. What should I do if I cannot find my wireless network or I cannot
connect the wireless network?
• If you fail to find any wireless network, follow the steps below:
1. Make sure the wireless function is enabled if you’re using a laptop with built-in
wireless adapter. You can refer to the relevant document or contact the laptop
manufacturer.
2. Make sure the wireless adapter driver is installed successfully and the wireless
adapter is enabled. You can refer to the relevant document or contact the wireless
adapter manufacturer.
• If you can find other wireless network except your own, follow the steps below:
1. Check the Wi-Fi LED indicator on your wireless router/modem;
2. Make sure your computer/device is still in range of your router/modem. Move closer
if you are currently too far away.
3. Go to Basic > Wireless page, and check the wireless settings, double-check your
Wireless Name (SSID) is not hidden.
4. Connect to wireless network.
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• If you can find your wireless network but fail to connect, follow the steps below:
1. Authentication problem: Network Security Key Mismatch.
1 ) Sometimes you will be asked to type in a PIN number when you connect to
the wireless network for the first time. This PIN number is different from the
Wireless Password/Network Security Key, usually you can only find it on the
label of your modem router.
2 ) If you cannot find the PIN or PIN failed, you may choose “Connecting using
a security key instead”, and then type in the Network Security Key/Wireless
Password;
3 ) If you continue to be told there is a network security key mismatch, it is
suggested to check the wireless password on your modem router.
Note: Wireless password/Network Security Key is case sensitive.
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4 ) Connect to wireless network.
2. Windows was unable to connect to XXXX /Cannot join this network/Taking longer
than usual to connect to this network.
1 ) Check the wireless signal strength of your network, if it is weak (1~3 bars),
please move the router closer and try again;
2 ) Change the wireless Channel of the router to 1,6,or 11 to reduce interference
from other networks;
3 ) Re-install or update the driver for your wireless adapter of the computer;
4 ) Connect to wireless network.
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COPYRIGHT & TRADEMARKS
Specifications are subject to change without notice. is a registered
trademark of TP-Link Technologies Co., Ltd. Other brands and product names are
trademarks or registered trademarks of their respective holders.
No part of the specifications may be reproduced in any form or by any means or used
to make any derivative such as translation, transformation, or adaptation without
permission from TP-Link Technologies Co., Ltd. Copyright © 2019 TP-Link Technologies
Co., Ltd. All rights reserved.
118
CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
OPERATING FREQUENCY(the maximum transmitted power)
2400 MHz -2483.5 MHz(20dBm)
RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of
exposure of the general public to electromagnetic fields by way of health protection.
The device complies with RF specifications when the device used at 20 cm from your
body.
TP-Link hereby declares that the device is in compliance with the essential requirements
and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and
(EU)2015/863.
Safety Information
• Keep the device away from water, fire, humidity or hot environments.
• Do not attempt to disassemble, repair, or modify the device.
• Do not use damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended.
• Do not use the device where wireless devices are not allowed.
• Adapter shall be installed near the equipment and shall be easily accessible.
Use only power supplies which are provided by manufacturer and in the
original packing of this product.
119
Explanation of the symbols on the product label
Symbol Explanation
DC voltage
RECYCLING
This product bears the selective sorting symbol for Waste electrical and
electronic equipment (WEEE). This means that this product must be handled
pursuant to European directive 2012/19/EU in order to be recycled or
dismantled to minimize its impact on the environment.
User has the choice to give his product to a competent recycling organization
or to the retailer when he buys a new electrical or electronic equipment.
Class II equipment
AC voltage
Energy efficiency Marking
Polarity of output terminals
Indoor use only