Table of Contents
- Overview
- Unpacking the Conferencing System
- A Quick Look at the System
- Installation
- Using the Remote Control
- Using the Web Interface
- System Administration
- Configuring the Camera for Your Network
- Specifying Time Zone and NTP Server
- Setting Passwords and Access
- Configuring Other Security Settings
- Adding Room Information to the Screen
- Saving (Exporting) or Restoring (Importing) a Configuration
- Installing a Firmware Update
- Installing a Firmware Update for a Connected Microphone
- Rebooting the Camera
- Contacting Vaddio Technical Support
- Viewing Diagnostic Logs
- Configuring Camera Behavior
- Setting the Home Position and Other Preset Shots
- Renaming Presets
- Adjusting the Color and Image Quality Settings
- Lighting and Image Quality Quick Reference
- Color Adjustment Quick Reference
- Adjusting the Focus
- Speed Adjustments
- Setting the Direction for Camera Movements
- Configuring Streaming Behavior
- Managing Audio
- Setting up Macros and Triggers
- Additional Camera Settings
- Indicator Light and Standby Behavior
- Operating the Camera
- Telnet Serial Command API
- camera home
- camera pan
- camera tilt
- camera zoom
- camera focus
- camera preset
- camera ccu get
- camera ccu set
- camera led
- camera recalibrate
- camera standby
- camera icr
- video mute
- audio volume
- audio mute
- trigger
- streaming ip enable
- streaming settings get
- network settings get
- network ping
- system reboot
- system factory-reset
- version
- history
- help
- exit
- Specifications
- Troubleshooting and Care
- Glossary
- Compliance and Conformity Statements
- Warranty and Return Policy
- Photo Credits
- Index
Vaddio ConferenceSHOT AV Bundle – CeilingMIC 1 w/o Speaker User Manual
Displayed below is the user manual for ConferenceSHOT AV Bundle – CeilingMIC 1 w/o Speaker by Vaddio which is a product in the Video Conferencing Systems category. This manual has pages.
Related Manuals
Complete Manual for
ConferenceSHOT AV
Enterprise-Class Conferencing System
Document 411-0001-30 Rev E
October 2019
ii
Contents
Overview 1
What's in this Guide 3
Features 3
Unpacking the Conferencing System 4
Conferencing Accessories 4
ConferenceSHOT AV Bundles 5
A Quick Look at the System 9
Front of the Camera 9
Back of the Camera 10
Back of the Speaker 10
Installation 11
Don’t Void Your Warranty! 11
Before You Install the Camera 11
Installing the Wall Mount 12
About Ceiling-Mounted Cameras 12
Cabling Notes 13
About Echo Cancellation 13
Basic Connections 14
Installing the Camera without the Speaker 16
Installing the Camera and Speaker 17
Powering Up the System 18
Status Indicator Light 18
Using the Remote Control 19
Quick Reference 19
IR Remote Details 20
Storing a Preset Using the Remote 20
Clearing a Preset Using the Remote 20
Using the Web Interface 21
Browser Support 21
Getting the Camera's IP Address 21
User Access 23
Administrative Access 23
Compact Menu View 24
System Administration 25
Configuring the Camera for Your Network 25
For Non-DHCP Environments: Configuring the Device with a Static IP Address for Initial
Installation 26
Optional For DHCP Environments: Changing from a DHCP Address to a Static IP Address 28
Changing the Camera's Hostname 28
Specifying Time Zone and NTP Server 29
Setting Passwords and Access 30
Configuring Other Security Settings 30
Enabling or Requiring HTTPS 31
Disabling Telnet Access 31
Adding Room Information to the Screen 32
Saving (Exporting) or Restoring (Importing)a Configuration 32
Installing a Firmware Update 34
Installing a Firmware Update for a Connected Microphone 35
Rebooting the Camera 36
Contacting Vaddio Technical Support 37
Viewing Diagnostic Logs 37
Configuring Camera Behavior 38
Setting the Home Position and Other Preset Shots 38
Renaming Presets 40
Adjusting the Color and Image Quality Settings 40
Lighting and Image Quality Quick Reference 41
Color Adjustment Quick Reference 41
Adjusting the Focus 42
Speed Adjustments 42
Setting the Speeds for Manual Movements 43
Setting the Speeds of Movements to Presets 43
Setting the Direction for Camera Movements 44
Configuring Streaming Behavior 45
Enabling or Disabling Streaming 45
Viewing a Stream 46
Configuring USB Streaming 46
Setting up IPStreaming in Easy Mode 47
Setting up IPStreaming in Custom Mode 48
RTSPStreaming Protocol and URL 49
Configuring RTMP Streaming 50
Changing MTU 51
Managing Audio 52
Muting All Audio Inputs Together 52
Controlling Volume and Muting Per Input or Output 52
Fine-Tuning Microphone Performance 53
Fine-Tuning Speaker Performance 54
Setting up Macros and Triggers 55
Writing and Editing Macros 56
Testing Macros 57
Assigning Macros to Triggers 58
Testing Triggers 59
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Example: Assigning a Function to the Connected Microphone's Home Button 59
Additional Camera Settings 60
Indicator Light and Standby Behavior 61
Operating the Camera 62
Stopping or Resuming Video 62
Managing the Camera Ready State 63
Moving the Camera 63
Zooming In or Out 63
Moving the Camera to a Preset Position 63
Muting Your Microphones 63
Adjusting Speaker and Microphone Volume 64
Telnet Serial Command API 65
camera home 66
camera pan 66
camera tilt 67
camera zoom 68
camera focus 69
camera preset 70
camera ccu get 71
camera ccu set 72
camera led 73
camera recalibrate 73
camera standby 74
camera icr 74
video mute 75
audio volume 76
audio mute 77
trigger 78
streaming ip enable 78
streaming settings get 79
network settings get 80
network ping 80
system reboot 81
system factory-reset 81
version 82
history 82
help 82
exit 83
Specifications 84
Troubleshooting and Care 85
Power and Control 85
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Video and Streaming 86
Audio 86
Other Issues 87
Status Indicator Light 87
Correct a Motor Calibration Error 88
Restoring Default Camera Settings 89
Operation, Storage, and Care 89
Glossary 90
Compliance and Conformity Statements 94
FCC Part 15 Compliance 94
ICES-003 Compliance 94
European Compliance 95
Warranty and Return Policy 96
Photo Credits 100
Index 101
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1
Overview
This guide covers the ConferenceSHOT™ AV system – a camera and detachable speaker available in
silver/black or white, available individually or in conference room bundles:
ConferenceSHOT AV Camera
nNorth America – 999-9995-000 (silver/black), 999-9995-000W (white)
nEurope and UK – 999-9995-001 (silver/black), 999-9995-001W (white)
nAustralia and New Zealand – 999-9995-009 (silver/black), 999-9995-009W (white)
ConferenceSHOT AV Speaker
nWorldwide – 999-9995-003 (black)
nWorldwide – 999-9995-003W (white)
ConferenceSHOT AV Bundle, CeilingMIC 1 (camera, speaker, microphone)
This bundle replaces the Integrator 1 bundle, 999-9995-100/100W/101/101W/109/109W.
nNorth America – 999-99950-100 (silver/black), 999-99950-100W (white)
nEurope and UK – 999-99950-101 (silver/black), 999-99950-101W (white)
nAustralia and New Zealand – 999-99950-109 (silver/black), 999-99950-109W (white)
ConferenceSHOT AV Bundle, CeilingMIC 2 (camera, speaker, two microphones)
This bundle replaces the Integrator 2 bundle, 999-9995-200/200W/201/201W/209/209W.
nNorth America – 999-99950-200 (silver/black), 999-99950-200W (white)
nEurope and UK – 999-99950-201 (silver/black), 999-99950-201W (white)
nAustralia and New Zealand – 999-99950-209 (silver/black), 999-99950-209W (white)
ConferenceSHOT AV Bundle, TableMIC 1 (camera, speaker, microphone)
This bundle replaces the Huddle bundle, 999-9995-300/300W/301/301W/309/309W.
nNorth America – 999-99950-300 (silver/black), 999-99950-300W (white)
nEurope and UK – 999-99950-301 (silver/black), 999-99950-301W (white)
nAustralia and New Zealand – 999-99950-309 (silver/black), 999-99950-309W (white)
ConferenceSHOT AV Bundle, TableMIC 2 (camera, speaker, two microphones)
This bundle replaces the Group bundle, 999-9995-400/400W/401/401W/409/409W.
nNorth America – 999-99950-400 (silver/black), 999-99950-400W (white)
nEurope and UK – 999-99950-401 (silver/black), 999-99950-4601W (white)
nAustralia and New Zealand – 999-99950-409 (silver/black), 999-99950-409W (white)
ConferenceSHOT AV Bundle, TableMIC 1 without Speaker (camera, microphone, HDMI audio
embedder)
This bundle replaces the Basic 1 bundle, 999-9995-500/500W/501/501W/509/509W.
nNorth America – 999-99950-500 (silver/black), 999-99950-500W (white)
nEurope and UK – 999-99950-501 (silver/black), 999-99950-501W (white)
nAustralia and New Zealand – 999-99950-509 (silver/black), 999-99950-509W (white)
ConferenceSHOT AV Bundle, TableMIC 2 without Speaker (camera, two microphones, HDMI
audio embedder)
This bundle replaces the Basic 2 bundle, 999-9995-600/600W/601/601W/609/609W.
nNorth America – 999-99950-600 (silver/black), 999-99950-600W (white)
nEurope and UK – 999-99950-601 (silver/black), 999-99950-601W (white)
nAustralia and New Zealand – 999-99950-609 (silver/black), 999-99950-609W (white)
ConferenceSHOT AV Bundle, CeilingMIC 2 without Speaker (camera, two microphones)
This bundle replaces the Integrator 2 without speaker bundle, 999-9995-700/700W/701/701W/709/709W.
nNorth America – 999-99950-700 (silver/black), 999-99950-700W (white)
nEurope and UK – 999-99950-701 (silver/black), 999-99950-701W (white)
nAustralia and New Zealand – 999-99950-709 (silver/black), 999-99950-709W (white)
ConferenceSHOT AV Bundle, CeilingMIC 1 without Speaker (camera, microphone)
This bundle replaces the Integrator 1 without speaker bundle, 999-9995-800/800W/801/801W/809/809W.
nNorth America – 999-99950-800 (silver/black), 999-99950-800W (white)
nEurope and UK – 999-99950-801 (silver/black), 999-99950-801W (white)
nAustralia and New Zealand – 999-99950-809 (silver/black), 999-99950-809W (white)
This manual also applies to the following discontinued bundles:
ConferenceSHOT AV Bundle, Integrator 1 (camera, speaker, microphone)
999-9995-100/100W/101/101W/109/109W
Replacement: 999-99950-100/100W/101/101W/109/109W, CeilingMIC 1:
ConferenceSHOT AV Bundle, Integrator 2 (camera, speaker, two microphones)
999-9995-200/200W/201/201W/209/209W
Replacement: 999-99950-200/200W/201/201W/209/209W, CeilingMIC 2
ConferenceSHOT AV Bundle, Huddle (camera, speaker, microphone)
999-9995-300/300W/301/301W/309/309W
Replacement: 999-99950-300/300W/301/301W/309/309W, TableMIC 1
ConferenceSHOT AV Bundle, Group (camera, speaker, two microphones)
999-9995-400/400W/401/401W/409/409W
Replacement: 999-99950-400/400W/401/401W/409/409W, TableMIC 2
ConferenceSHOT AV Bundle, Basic 1 (camera, microphone, HDMI audio embedder)
999-9995-500/500W/501/501W/509/509W
Replacement: 999-99950-500/500W/501/501W/509/509W, TableMIC 1 without Speaker
ConferenceSHOT AV Bundle, Basic 2 (camera, two microphones, HDMI audio embedder)
999-9995-600/600W/601/601W/609/609W
Replacement: 999-99950-600/600W/601/601W/609/609W, TableMIC 2 without Speaker
ConferenceSHOT AV Bundle, Integrator 2 without Speaker (camera, two microphones)
999-9995-700/700W/701/701W/709/709W
Replacement: 999-99950-700/700W/701/701W/709/709W, CeilingMIC 2 without speaker
ConferenceSHOT AV Bundle, Integrator 1 without Speaker (camera, microphone)
999-9995-800/800W/801/801W/809/809W
Replacement: 999-99950-800/800W/801/801W/809/809W, CeilingMIC 1 without speaker
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Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System
What's in this Guide
This guide covers
nUnpacking
nPhysical features
nInstallation
nControlling the camera using the IR remote
nWeb interface:System administration and performance/behavior configuration
nTelnet API reference
nSpecifications
nTroubleshooting
nWarranty and compliance/conformity information
For your convenience, the information you need to install this product is also available in the smaller, stand-
alone Installation Guide for ConferenceSHOT AV Enterprise-Class Conferencing Systems.
Features
nIntegrated HD camera and audio system ideal for huddle rooms and small to medium conference rooms
n2.14 Megapixel effective, native 1080p/60 full HD image sensor
n10x optical zoom, horizontal field of view of 74° in super-wide mode
nSimultaneous uncompressed USB 3.0 and IP (H.264) video with full-duplex audio streaming
nAudio inputs for two Vaddio microphones
nAudio output for optional matching speaker – or integrate into existing audio infrastructure
nSelectable IP stream resolution; USB stream resolution auto-negotiated with conferencing client
nPrecise pan and tilt movements at up to 90° per second
nUniversal Video Class (UVC) and Universal Audio Class (UAC) drivers supported in Windows®,
macOS®, and Linux operating systems, compatible with most UC conferencing applications
nIntegration-ready Telnet control
nEnterprise-class IT administrative capabilities with full web controls for remote management
nPresenter-friendly IR remote control
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Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System
Unpacking the Conferencing System
Make sure you received all the items you expected. Here are the packing lists for the ConferenceSHOT AV
system.
Caution
Always support the camera's body when lifting or moving it. Lifting the camera by its head or mounting arm
will damage it.
ConferenceSHOT AV camera
North America: 999-9995-000 (black/silver) or 999-9995-000W (white)
Europe and UK:999-9995-001 (black/silver)or 999-9995-001W (white)
Australia and New Zealand: 999-9995-009 (black/silver)or 999-9995-009W (white)
nConferenceSHOT AV camera (silver/black or white)
nVaddio IR Remote Commander
nPoE+ mid-span power injector with AC cord set(s)
nCat-5e cable, 10 ft (3 m)
nUSB 3.0 cable, 6 ft (1.8 m)
n4-contact Phoenix-style connector
nThin Profile Wall Mount with mounting hardware
Conferencing Accessories
ConferenceSHOT AV speaker
All locales: 998-9995-003 (black) or 998-9995-003W (white)
nConferenceSHOT AV speaker
nRail mount kit (mounts to the camera or the camera mount)
nPower/audio cable, 6 in. (15 cm)
HDMI audio embedder kit
All locales: 999-9995-004
nHDMI audio embedder
nAudio interface module
nConferenceSHOT AV speaker cable
nHDMI cable
nAudio interface to HDMI audio embedder patch cable, 4 ft (1.2 m)
nPower cable, 4 ft.(1.2 m)
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ConferenceSHOT AV Bundles
ConferenceSHOT AV Bundle – TableMIC 1
Replaces ConferenceSHOT AV Huddle Bundle
North America: 999-99950-300 (black/silver) or 999-99950-300W (white)
Europe and UK:999-99950-301 (black/silver)or 999-99950-301W (white)
Australia and New Zealand: 999-99950-309 (black/silver)or 999-99950-309W (white)
nConferenceSHOT AV camera
nVaddioIR Remote Commander
nPoE+ mid-span power injector with AC cord set(s)
nUSB 3.0 A to B cable, 6 ft (1.8 m)
nCat-5e cable, 10 ft (3 m)
n4-contact Phoenix-style connector
nThin Profile Wall Mount with mounting hardware
nConferenceSHOT AV speaker
nPower/audio cable, 6 in. (15 cm)
nRail mount kit (mounts to the camera or its mount)
nOne TableMIC microphone
nCat-5e cable, 25 ft (7.6 m)
ConferenceSHOT AV Bundle – TableMIC 1 without Speaker
Replaces ConferenceSHOT AV Basic 1 Bundle
North America: 999-99950-500 (black/silver) or 999-99950-500W (white)
Europe and UK:999-99950-501 (black/silver)or 999-99950-501W (white)
Australia and New Zealand: 999-99950-509 (black/silver)or 999-99950-509W (white)
nConferenceSHOT AV camera
nVaddioIR Remote Commander
nPoE+ mid-span power injector with AC cord set(s)
nUSB 3.0 A to B cable, 6 ft (1.8 m)
nCat-5e cable, 10 ft (3 m)
n4-contact Phoenix-style connector
nThin Profile Wall Mount with mounting hardware
nHDMI audio embedder
nAudio interface module
nDC cable, 1 ft (0.3 m)
nAudio interface to HDMI audio embedder patch cable, 4 ft (1.2 m)
nHDMI cable, 6 ft (1.8 m)
nDual RCA audio cable, 1.5 ft (0.5 m)
nTableMIC microphone
nCat-5 cable, 25 ft (7.6 m)
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ConferenceSHOT AV Bundle – TableMIC 2
Replaces ConferenceSHOT AV Group Bundle
North America: 999-99950-400 (black/silver) or 999-99950-400W (white)
Europe and UK:999-99950-401 (black/silver)or 999-99950-401W (white)
Australia and New Zealand: 999-99950-409 (black/silver)or 999-99950-409W (white)
nConferenceSHOT AV camera
nVaddioIR Remote Commander
nPoE+ mid-span power injector with AC cord set(s)
nUSB 3.0 A to B cable, 6 ft (1.8 m)
nCat-5e cable, 10 ft (3 m)
n4-contact Phoenix-style connector
nThin Profile Wall Mount with mounting hardware
nConferenceSHOT AV speaker
nPower/audio cable, 6 in. (15 cm)
nRail mount kit (mounts to the camera or its mount)
nTwo TableMIC microphones
nCat-5e cable, 25 ft (7.6 m)
ConferenceSHOT AV Bundle – TableMIC 2 without Speaker
Replaces ConferenceSHOT AV Basic 2 Bundle
North America: 999-99950-600 (black/silver) or 999-99950-600W (white)
Europe and UK:999-99950-601 (black/silver)or 999-99950-601W (white)
Australia and New Zealand: 999-99950-609 (black/silver)or 999-99950-609W (white)
nConferenceSHOT AV camera
nVaddioIR Remote Commander
nPoE+ mid-span power injector with AC cord set(s)
nUSB 3.0 A to B cable, 6 ft (1.8 m)
nCat-5e cable, 10 ft (3 m)
n4-contact Phoenix-style connector
nThin Profile Wall Mount with mounting hardware
nHDMI audio embedder
nAudio interface module
nDC cable, 1 ft. (0.3 m)
nAudio interface to HDMI audio embedder patch cable, 4 ft (1.2 m)
nHDMI cable, 6 ft. (1.8 m)
nDual RCA audio cable, 1.5 ft (0.5 m)
nTableMIC microphone, qty. 2
nCat-5 cable, 25 ft (7.6 m), qty. 2
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ConferenceSHOT AV Bundle – CeilingMIC 1
Replaces ConferenceSHOT AV Integrator 1 Bundle
North America: 999-99950-100 (black/silver) or 999-99950-100W (white)
Europe and UK:999-99950-101 (black/silver)or 999-99950-101W (white)
Australia and New Zealand: 999-99950-109 (black/silver)or 999-99950-109W (white)
nConferenceSHOT AV camera
nVaddio IR Remote Commander
nPoE+ mid-span power injector with AC cord set(s)
nUSB 3.0 A to B cable, 6 ft (1.8 m)
nCat-5e cable, 10 ft (3 m)
n4-contact Phoenix-style connector
nThin Profile Wall Mount with mounting hardware
nConferenceSHOT AV speaker
nPower/audio cable, 6 in. (15 cm)
nRail mount kit (mounts to the camera or the camera mount)
nCeilingMIC microphone, white, with strain-relief boot
nIn-ceiling interface box
nTile brace
nTrim plates, qty. 2, with mounting hardware (white)
nDrop-down cable (white)
nSmall zip-tie
nStrain relief clamp
nSplit grommet
ConferenceSHOT AV Bundle – CeilingMIC 1 (without speaker)
Replaces ConferenceSHOT AV Integrator 1 without Speaker Bundle
North America: 999-99950-800 (black/silver) or 999-99950-800W (white)
Europe and UK:999-99950-801 (black/silver)or 999-99950-801W (white)
Australia and New Zealand: 999-99950-809 (black/silver)or 999-99950-809W (white)
nConferenceSHOT AV camera
nVaddio IR Remote Commander
nPoE+ mid-span power injector with AC cord set(s)
nUSB 3.0 A to B cable, 6 ft (1.8 m)
nCat-5e cable, 10 ft (3 m)
n4-contact Phoenix-style connector
nThin Profile Wall Mount with mounting hardware
nOne CeilingMIC microphone, white, with strain-relief boot
nIn-ceiling interface box
nTile brace
nTrim plates, qty. 2, with mounting hardware (white)
nDrop-down cable (white)
nSmall zip-tie
nStrain relief clamp
nSplit grommet
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ConferenceSHOT AV – CeilingMIC 2
Replaces ConferenceSHOT AV Integrator 2 Bundle
North America: 999-99950-200 (black/silver) or 999-99950-200W (white)
Europe and UK:999-99950-201 (black/silver)or 999-99950-201W (white)
Australia and New Zealand: 999-99950-209 (black/silver)or 999-99950-209W (white)
nConferenceSHOT AV camera
nVaddio IR Remote Commander
nPoE+ mid-span power injector with AC cord set(s)
nUSB 3.0 A to B cable, 6 ft (1.8 m)
nCat-5e cable, 10 ft (3 m)
n4-contact Phoenix-style connector
nThin Profile Wall Mount with mounting hardware
nConferenceSHOT AV speaker
nPower/audio cable, 6 in. (15 cm)
nRail mount kit (mounts to the camera or the camera mount)
nCeilingMIC microphone, white, with strain-relief boot, qty. 2
nIn-ceiling interface box, qty. 2
nTile brace, qty. 2
nTrim plates, qty. 4, with mounting hardware (white)
nDrop-down cable (white), qty. 2
nSmall zip-tie, qty. 2
nStrain relief clamp, qty. 2
nSplit grommet, qty. 2
ConferenceSHOT AV Bundle – CeilingMIC 2 (without speaker)
Replaces ConferenceSHOT AV Integrator 2 without Speaker Bundle
North America: 999-99950-700 (black/silver) or 999-99950-700W (white)
Europe and UK:999-99950-701 (black/silver)or 999-99950-701W (white)
Australia and New Zealand: 999-99950-709 (black/silver)or 999-99950-709W (white)
nConferenceSHOT AV camera
nVaddioIR Remote Commander
nPoE+ mid-span power injector with AC cord set(s)
nUSB 3.0 A to B cable, 6 ft (1.8 m)
nCat-5e cable, 10 ft (3 m)
n4-contact Phoenix-style connector
nThin Profile Wall Mount with mounting hardware
nCeilingMIC microphone, white, with strain-relief boot, qty. 2
nIn-ceiling interface box, qty. 2
nTile brace, qty. 2
nTrim plates, qty. 4, with mounting hardware (white)
nDrop-down cable (white), qty. 2
nSmall zip-tie, qty. 2
nStrain relief clamp, qty. 2
nSplit grommet, qty. 2
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A Quick Look at the System
This section covers the physical features of the camera.
Front of the Camera
This photograph shows the camera and speaker mounted together.
Camera and zoom lens – The ConferenceSHOT AV camera features a 10X optical zoom lens (11X in
Super-Wide mode).
IR sensor – Receives signals from the IR remote. Make sure there's nothing directly in front of the camera
base, and point the remote at the camera.
Status light – The multi-colored LED indicates the camera's current state. This light can be turned off in
the administrative web interface.
Note
By default, the camera's status indicator light is active during normal operation; however, it can be
configured to remain off when the camera is powered up. The camera may be sending video even if the light
is off.
Speaker – Far-end conference audio for small rooms. Available in some ConferenceSHOT AV bundles or
separately.
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Back of the Camera
nNetwork PoE+ – RJ-45 connector. Connect to the network and to power via the Power and Data Out
port of the mid-span PoE+ power injector. Provides power and network access for IP streaming and
camera control via web interface or Telnet.
nUSB 3.0 – USB type B connector. Connect to a computer for use with soft conferencing applications.
Provides uncompressed USB 3.0 stream.
nEasyMic ports – RJ-45 connectors. Connect up to two Vaddio CeilingMIC, TableMIC, or other
EasyMic-compatible microphones.
nAudio output – Line level differential audio and 12 VDC power output to the optional amplified speaker
or other audio infrastructure.
Back of the Speaker
Use the provided speaker cable to connect the speaker to the camera.
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Installation
This section covers:
nSelecting the location for the camera
nInstalling the mount
nConnecting the camera (and speaker, if purchased)
nMounting the camera (and speaker, if purchased)
And a required safety note here:
Note
PoE type networks connected to this equipment are for intra-building use only and should not be connected
to lines that run outside of the building in which this product is located.
Don’t Void Your Warranty!
Caution
Always support the camera's body when lifting or moving it. Lifting the camera by its head or mounting arm
will damage it.
Caution
This product is for indoor use. Do not install it outdoors or in a humid environment without the appropriate
protective enclosure. Do not allow it to come into contact with any liquid.
Caution
Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these
things happen, return it to Vaddio for safety and functional testing.
Before You Install the Camera
Things to keep in mind when deciding where to install the camera:
nConsider camera viewing angles, lighting conditions, line-of-sight obstructions, and in-wall obstructions
where the camera is to be mounted.
nEnsure that the camera body can move freely and will normally point away from the ceiling and lights.
The camera will not perform well if it is pointed toward a light source such as a light fixture or window.
nIf the remote will be used, ensure that nothing blocks the IR lens in the camera's base.
Prepare for a successful installation:
nBe sure you can identify all cables correctly.
nCheck Cat-5 cables for continuity.
nTalk to the network administrator. If installing the camera in a non-DHCP network (one that does not
automatically assign IP addresses), you will need to configure the camera with a static IP address as
directed by the network administrator.
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Installing the Wall Mount
The camera is shipped with a wall mount. Other mounting options are available as well. Contact us if you
don’t have the camera mount you need.
You can install the camera wall mount to a 2-gang wall box or directly to the drywall.
nIf you mount it to drywall, use the wall anchors provided with the wall mount.
nIf you mount it to a wall box, use the cover plate screws supplied with the wall box.
If you install the camera wall mount to drywall, use the wall anchors provided with the mount.
This mount may be installed as shown, or flipped 180° so that the wall attachment is directly behind the
camera.
About Ceiling-Mounted Cameras
If you use an inverted mount, set the camera's Image Flip mode ON for inverted operation. This orients the
video image correctly and sets the tilt motors to respond appropriately to tilt up and down commands from
the remote, web interface, and connected control devices. This control is available to the administrator on
the web interface's System page.
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Cabling Notes
Caution
When building cables for Vaddio products, do not use pass-through RJ-45 connectors. If they
are crimped incorrectly, they can cause intermittent connections and degrade signal quality.
Incorrectly crimped pass-through connectors can also damage the connectors on the product,
which will void your warranty.
Intact – will make reliable contact
with cable connector
Damaged – Bent contact fingers
will NOT make reliable contact
with cable connector
Use Cat-5e or better cable. We recommend using high-quality connectors and a high-quality crimping tool.
We recommend shielded cabling if the cables will be coiled, run tightly with other cables, or routed near
sources of electromagnetic interference such as power lines or fluorescent light fixtures.
Caution
Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipment
damage and will void the warranty.
Pro Tip
Label all cables at both ends.
About Echo Cancellation
When a microphone picks up the audio from a speaker (far-end audio) during a conference, it sends the far-
end audio back to the participants at the far end, creating an echo. Acoustic echo cancellation prevents
this.
Here's how it works:
1. The speaker feeds the far-end audio into the room. This signal also goes to the audio processor as the
reference that needs to be canceled.
2. The audio processor inverts the signal and sends it to the microphone.
3. The sum of the audio that the microphone picks up from the speaker and the inverted signal is 0: The
echo is canceled.
With the audio from the speaker canceled out, the audio from the microphone includes only the sounds
originating at your end of the conference.
For the ConferenceSHOT AV system’s acoustic echo cancellation to work,
nThe line outputs or the powered speaker must be connected to provide the audio to be canceled, and
nThe microphone(s) must be connected, to route the audio from the speakers to the audio processor.
nIn the soft conferencing client, you must select the speakers and microphone connected to the camera
as the conference audio devices.
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Basic Connections
Here is an example of how the camera might be set up in a medium-size conference room. (Shown:
ConferenceSHOT AV bundle – TableMIC 2.)In this setup, a PC uses a unified communications
conferencing application to manage the camera and connected microphones and speaker. When
connected in this way, the system provides echo cancellation.
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The camera can also be connected without the speaker, using an HDMI audio embedder to include the far-
end audio in the HDMI output. (Shown: ConferenceSHOT AV bundle – TableMIC 1 without speaker.) This
allows you to use a display with integrated speakers. When connected this way, the system provides echo
cancellation.
This product is intended for installation and use only in environments where all PoE/PoE+ connections
originate within the building. It is not to be connected to lines that run outside the building where it is
installed.
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Installing the Camera without the Speaker
Caution
Before you start, be sure you can identify all cables correctly. Connecting a cable to the wrong port can
result in equipment damage.
Caution
Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipment
damage and will void the warranty.
1. Route the cables through the opening in the mounting shelf.
2. Connect all required cables to the camera.
3. Secure the camera to the mounting shelf using the mounting screw (¼-20 x .375 in.) supplied with the
camera.
Note
If the camera is jostled or bumped, it may require a pan-tilt reset.
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Installing the Camera and Speaker
1. If you are adding a speaker to a previously-installed ConferenceSHOT AV camera, remove its mounting
screw.
2. Place the camera on the mounting shelf if you have not already done so.
3. Secure the speaker rail, gasket, and camera to the mounting shelf with the 0.5 in. 1/4-20 flathead
screw.
4. Connect the speaker cable (power and line level signal) to the speaker.
5. Slide the speaker into place.
Note
If the camera is jostled or bumped, it may require a pan-tilt reset.
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Powering Up the System
Connect camera power. The camera will initialize and move. This will take a few seconds. When an image
is available, the camera is ready to accept control information.
Status Indicator Light
The light in the camera's base indicates its current state.
nBlue – Camera is active
nPurple – Standby mode or booting
nYellow – Firmware update is in progress
nBlinking blue – USB cable is disconnected (UC color scheme)
nBlinking red – Video mute is on (UC color scheme)
nBlinking yellow – Motor out of calibration
Caution
Do not remove power or reset the camera while the indicator is yellow, showing a firmware update in
progress. Interrupting a firmware update can make the camera unusable.
Note
By default, the camera's status indicator light is active during normal operation; however, it can be
configured to remain off when the camera is powered up. The camera may be sending video even if the light
is off.
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Using the Remote Control
The remote provides basic camera control.
Quick Reference
What do you need to do? Button(s)
Power on or standby Power (green button at top right)
Select the camera to control (if this remote
controls more than one)
Camera Select buttons 1 through 3 (second row on the
remote)
Discover the camera's IP address Data Screen button (top left) – press and hold for 3
seconds
Move the camera Arrow buttons and Home button (dark red)
Move the camera to a preset position Position Preset buttons 1 through 6 (bottom two rows)
Focus the camera Auto Focus button (near arrow buttons)
Manual Focus buttons Near and Far (below Zoom Speed
buttons)
Mute the microphone(s) Mic Mute button (center)
Change the speaker volume Volume buttons (center left)
Change zoom Zoom buttons – T(telephoto) to zoom in and W(wide-
angle) to zoom out. (center right)
Adjust for excess light behind the camera's
subject
Back Light button (top center)
Correct a motor calibration fault condition
(blinking yellow light)
Pan-Tilt Reset button (center right, beside arrow buttons)
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IR Remote Details
The remote provides the following functions:
Data Screen – Press and hold for 3 seconds to display the camera’s IP address
and MAC address on the near-end display. Press momentarily to dismiss the
information.
Power indicator – Shows power on, IR transmission, and battery level.
Power – Switch the selected camera on or off.
Back Light – Use or turn off back light compensation.
Camera Select – In multi-camera installations, selects the camera to be
controlled. See Camera Switch Settings for information on configuring the camera
as camera 1, 2, or 3.
Pan/Tilt (arrow button) controls and Home button – Control the camera’s
position.
Std. Pan and Rev. Pan – Control how the camera responds to the arrow buttons.
Helpful for ceiling-mounted cameras and installations where the camera will point
at the person using the remote.
Pan/Tilt Reset – Recalibrate the pan and tilt motors. If the camera gets jostled,
you may need to push this button to ensure that the camera moves accurately to
its home and preset positions.
Auto Focus – Switch the camera to Auto-Focus mode.
Volume Increase and Decrease – Control the speaker volume.
Mic Mute – Stop sending audio.
Zoom – Select T(telephoto) to zoom in or W(wide-angle) to zoom out.
Manual Focus – Switch the camera to Manual Focus mode.
Near (-) adjustment – Moves the focus nearer when in manual focus mode.
Far (+) adjustment – Moves the focus farther when in manual focus mode.
Position Presets 1 through 6 – Move the camera to a predefined position.
Preset – Save the camera’s current position as one of the numbered presets.
Reset – Clear the saved position presets.
Storing a Preset Using the Remote
Set up the shot using the pan, tilt, and zoom controls. Then hold down the Preset button and press one of
the numbered preset buttons.
Clearing a Preset Using the Remote
Press and hold the Reset button while pressing the preset number you want to clear.
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Using the Web Interface
The camera's web interface allows control via a network connection, using a browser. Password-protected
pages provide administrative access to tasks such as setting passwords, changing the IP address,
viewing diagnostics, and installing firmware updates. The user login (or guest access, if it is
enabled)provides access to camera controls similar to those available from the IR remote.
You will need to know the camera's IP address to use the web interface. If the IP network has a DHCP
server, the camera will get its IP address, gateway and routing information automatically and you will be
able to browse to it. If not, you will need to configure the camera to use a static IP address.
Browser Support
We have tested this product with these web browsers:
nChrome®
nFirefox®
nMicrosoft® Edge and Internet Explorer®
nSafari®
We test using the browser version available from the vendor at that time. Other browsers (including older
versions of the ones on this list) are likely to work also.
Getting the Camera's IP Address
You will need to be able to view the camera's video output.
If video is available from the camera:
1. Press the Data Screen button on the remote. The display presents the camera's IP address and MAC
address.
2. Press the Data Screen button again to dismiss the information.
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If you cannot yet view video from the camera:
1. Connect the camera to the network, and connect the camera's USB cable to your computer. Then
power up the camera. If necessary, your computer loads the appropriate USB driver.
2. Open a media player such as VLCMedia Player and view the USB stream (If you use VLC Media
Player, this is the "Open Capture Device" option under Media.). The camera is available as a video
capture device; the device name is ConferenceSHOT AV.
The screen shots below show how you would access the USB stream using VLC Media Player. In this
example, the capture device is a ConferenceSHOT 10 camera. The steps are the same for the
ConferenceSHOT AV camera; only the video device name differs.
3. Point the remote at the camera and press the Data Screen button. The camera overlays its IP address
and MAC address on the video output.
4. Press the button again to dismiss the information display.
If the address is 169.254.1.1:
This is the camera's default IP address. This usually means one of these things:
nThe network automatically assigns IP addresses, but the camera is not connected to the network.
nThe network does not automatically assign IP addresses, and you need to configure the camera for the
network. See Configuring the Camera with a Static IP Address.
Any other IP address means that your camera is available on the network.
If the camera is at another IP address:
Enter the IP address or hostname in your browser's address bar. You may need to enter http:// or
https:// as a prefix to keep the browser from treating it as a search query.
(Example:http://10.30.200.125)
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User Access
By default, the web interface opens to the operator's page, but the camera can be configured to require a
user login. Check with the system administrator if the camera's web interface requires you to log in.
Only the operator's page is available with user-level access.
Your camera's web interface may look somewhat different.
Administrative Access
If you are on the Controls screen, you’re logged in at the user level, or guest access is enabled and you’re
not logged in at all. For access to system administration and performance/behavior configuration tasks,
open the menu to log in as admin. For cameras using firmware released before late 2019, the default admin
password is password.
Note
For best security, change the user and admin passwords from the default. Using the default
passwords leaves the product vulnerable to tampering. Be sure you have a way to remember the
passwords after changing them.
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System administration tasks are on these pages:
nNetwork
nSecurity
nRoom Labels
nSystem
nHelp
nDiagnostics
Performance and behavior configuration tasks are on these pages:
nCamera
nAudio
nControl Devices
nStreaming
nSystem
Compact Menu View
By default, the navigation buttons in the camera's administrative interface display an icon and a text label.
You can also select the compact view of the menu buttons instead of the standard view. The button at the
bottom of the menu toggles between the two views.
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System Administration
This chapter covers settings for managing the camera as an element of your network.
System administration
What do you need? Go to this page
Passwords and access management Security
IP address, hostname, and other network settings Networking
Settings related to date and time Networking
Information about the camera
nRoom location and phone number
nHelp desk phone number
Room Labels
Maintenance and Troubleshooting
What do you need? Go to this page
nUpdate camera firmware or view the current firmware version
nSave (export) and restore (import) the camera's configuration
nReboot or reset to factory defaults
System: Firmware
Update microphone firmware System: Peripherals
Camera adjustment: Recalibrate pan and tilt motors System : Firmware
Locate Vaddio Technical Support contact information Help
View diagnostic logs Diagnostics
See Configuring Camera Behavior for information on image adjustments, streaming configuration, and
other items related to camera behavior.
Note
Vaddio's cameras have very similar web interfaces. Some of the screen shots in this manual may be from
other models of camera.
Configuring the Camera for Your Network
By default, the camera is set to DHCP, and will receive an IP address automatically if your network
assigns IP addresses. In this type of environment, the camera is available for use immediately, without any
network configuration. However, you may find it helpful to make certain changes; and most organizations
have policies concerning hostnames, static address assignments for certain equipment, and other aspects
of network configuration.
Work with your network specialist to ensure that the camera is configured to comply with the organization's
network policies.
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For Non-DHCP Environments: Configuring the Device with a Static IP Address for
Initial Installation
NETWORKING PAGE
If the camera is currently at an IP address other than 169.254.1.1, skip this section.
If no DHCP server is available to automatically assign an IP address, the camera will use the default IP
address of 169.254.1.1. If this is the case, you may need to follow this procedure. If you also need to install
another camera or other device on this network, you will need to do this to prevent IP address conflicts.
Caution
Consult your IT department before editing network settings. Errors in network configuration can make the
camera inaccessible from the network. Do not change DHCP/Static addressing, IP address, subnet mask,
or gateway unless you are very familiar with the characteristics and configuration of the network where you
install the camera.
To access the camera's Networking page during installation:
Skip this procedure if the camera has already been in service on this network
1. Connect the camera according to the connection diagram, but do not connect the camera to the
network.
2. Connect the network port on the camera to the network port on a computer. Depending on the
computer, you may need a crossover cable.
3. On the computer, open a browser and access the camera's web interface at http://169.254.1.1.
4. Log in as admin. For cameras using firmware released before late 2019, the default password is
password.
5. Navigate to the Networking page.
Your camera's web interface may look slightly different from these screen shots.
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To configure the camera with a static IP address:
1. Work with your IT department to determine the correct IP address, subnet mask, and gateway to
assign.
2. On the Networking page, set IP Address to Static.
3. Enter the IP address, subnet mask, and gateway as directed by the IT staffer; then save your work. The
camera is now ready to be connected to the network.
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Optional For DHCP Environments: Changing from a DHCP Address to a Static IP
Address
NETWORKING PAGE
In a network that assigns IP addresses automatically, the camera's IP address may change from time to
time. To keep this from happening, set the IP address to Static. Do not change the IP address, subnet
mask, or gateway unless your IT staff instructs you to do so.
Changing the Camera's Hostname
NETWORKING PAGE
If your network supports hostname resolution, you may find it convenient to change the camera's
hostname to something easy to remember. Work with your IT department to ensure that the new hostname
conforms to the organization's naming conventions.
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Specifying Time Zone and NTP Server
NETWORKING PAGE
Using automatic NTP updating ensures that the timestamps in the camera's diagnostic log are accurate.
Specifying your time zone may make it easier to match logged events with other actions and external
events.
1. To make the time zone and NTP server editable, enable Automatic NTP Updating.
2. Select the desired time zone from the list.
3. If desired, specify the NTP server to use. If you are not sure about this, use the default.
You may need to refresh the system time display.
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Setting Passwords and Access
SECURITY PAGE
The Account Passwords and Web Server areas of the Security page provide basic security for the web
interface:
nAdmin password – Required for access to the admin pages of the web interface and for Telnet access
to the device.
nUser password – Required for access to the operator's page of the web interface if guest access is
disabled.
nGuest access – Allows people to browse to the operator's page of the web interface without logging in.
If guest access is disabled, no controls are available on the web interface until you log in. This is
enabled by default.
nIdle session expiration – By default, inactive sessions expire after 30 minutes.
For cameras using firmware released before late 2019, the default admin and user passwords are both
password.
Note
For best security, change the user and admin passwords from the default. Using the default
passwords leaves the product vulnerable to tampering. Be sure you have a way to remember the
passwords after changing them.
Configuring Other Security Settings
SECURITY PAGE
Security settings include:
nAllowing or disabling access via Telnet (by default, access via Telnet is enabled)
nAllowing or requiring HTTPS for web access (by default, HTTP is also permitted) and installing the SSL
certificate
nAllowing or denying device discovery (allowed by default)
Note
Consult your network security specialist before changing any of these settings.
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Enabling or Requiring HTTPS
SECURITY PAGE
By default, the web interface uses the HTTP protocol. You can configure the camera's web interface to
require a secure HTTPS connection instead.
1. Select Show Advanced Settings. The advanced options open.
2. To switch to a secure HTTPS connection, select Switch to HTTPS.
Note
Your browser may present messages warning you that your connection is not secure, because the
site's certificate is not valid. This happens when HTTPS is used but no SSL certificate is installed.
3. Work with your network security professional to install the camera's SSL certificate.
Caution
Consult your network security professional to manage the camera's SSL certificate. Do not make any
changes in the Certificate or Private Key text boxes without guidance from your organization's network
security professional.
4. To require HTTPS connections, clear the box labeled HTTP Access Enabled. The camera's web
interface will only be available via an HTTPS connection.
Disabling Telnet Access
SECURITY PAGE
If your installation does not require camera access via Telnet, you may choose to disable the camera's
internal Telnet server.
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Adding Room Information to the Screen
ROOM LABELS PAGE
The information you enter on this page is displayed on every page of the web interface. In a multi-camera
environment, you may also wish to specify what appears on the browser tab.
Saving (Exporting) or Restoring (Importing)a Configuration
SYSTEM PAGE, FIRMWARE TAB
You can import a configuration to several cameras if you need to configure them the same way. Cameras
must be of the same model, and must have a compatible firmware version installed.
Note
If the camera is using an older firmware version, it may be unable import a configuration that was exported
from a camera using a different version of firmware.
In the event that you need to restore a camera's factory default settings, you may want to export the
configuration beforehand so that you can restore customized information.
Included Not Included
Home
Presets
NTP and time zone information
Room Labels
Color settings
Speed settings
Hostname
Passwords and other security settings
Configuration data does not include security information or unique information such as hostname.
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To export a configuration:
1. Configure the camera – set the time zone, create the room label, and store the presets you need.
2. Export the configuration (Export Data button). The export downloads to your computer as a .dat file. The
filename is the camera's hostname.
3. When you are ready to restore the configuration, select Import Data. The web interface prompts you to
browse to the .dat file that will be imported.
To copy the configuration to a different camera, do this step from the web interface of the camera being
configured.
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Installing a Firmware Update
SYSTEM PAGE, FIRMWARE TAB
We release firmware updates from time to time. Some of them will be of interest to your organization;
others might not be. The release notes provided with each update can help you to decide whether to install
the update. The latest firmware and release notes are available on the product's web page at
www.legrandav.com.
Caution
The camera must remain connected to power and to the network during the update. Interrupting the update
could make the camera unusable.
1. Download the firmware and its release notes.
2. Select Choose File, then browse to the downloaded firmware and select it. The filename ends with
.p7m.
3. Select Begin Firmware Update.
4. Read and understand the information in the Confirm dialog box.
5. Select Continue. A progress message box opens and the indicator light on the front of the camera turns
yellow. If the update process presents warnings or error messages, read them carefully.
The camera reboots when the update is complete, and the web interface prompts you to log in again.
Contact Vaddio Technical Support if you encounter any problems with the update.
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Installing a Firmware Update for a Connected Microphone
SYSTEM PAGE, PERIPHERALS TAB
The process to update microphone firmware is the same as for updating the camera.
1. Download the firmware and release notes from the legrandav.com website. Microphone firmware is
available on the microphone product page and the pages for the camera bundles that include the
microphone that you have.
2. Select Choose File and navigate to the firmware file you downloaded.
3. Select the appropriate EasyMic port (1 or 2). You can only update one microphone at a time; this
selection specifies which EasyMic connector the data will flow through.
4. Select Begin Firmware Update.
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Rebooting the Camera
SYSTEM PAGE, FIRMWARE TAB
This can help if the camera stops responding as you expect. In the System Utilities section, select Reboot.
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Contacting Vaddio Technical Support
HELP PAGE
If you can't resolve an issue using your troubleshooting skills (or the Troubleshooting table in this manual),
we are here to help.
You’ll find information for contacting Vaddio Technical Support on the Help screen.
Viewing Diagnostic Logs
DIAGNOSTICS PAGE
If you encounter a problem that you can’t solve, your Vaddio technical support representative may ask you
to download and email the log file available from the Diagnostics screen.
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Configuring Camera Behavior
This chapter covers settings for defining how the camera performs in your environment – for example,
streaming settings.
What do you need? Go to this page
Camera operation
nPreset positions
nColor and lighting settings
nFocus
nSpeed adjustments
Camera
Speaker and microphone settings Audio
Programmable behaviors Control Devices
USB and IP streaming settings Streaming
Other camera behaviors
nIRfrequency – respond to the IR remote as camera 1, 2, or 3
nNormal or super-wide mode
nImage flip
nUVC-Compliant or Client Custom USB streaming
nLED behavior
System (has multiple
tabs)
Setting the Home Position and Other Preset Shots
CAMERA PAGE
Presets are saved shots. Each preset includes pan, tilt, zoom, and (optionally) color settings. When you
reboot the camera or bring it out of standby, it returns to the Home preset.
Home and presets 1 through 6 are available with the IR Remote Commander; the others are only available
from the web interface.
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To store a preset:
1. Set up the shot.
2. In the Presets area, select Store to open the Store Preset dialog.
3. Select the preset to store. The preset button changes color.
Note
The Store Preset dialog box does not indicate whether presets have already been defined, but the main
display dims the preset buttons if they have no preset information stored.
4. To save the current color settings along with the camera position, check Store with Current Color
Settings.
5. Store the preset.
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Renaming Presets
CAMERA PAGE
You can rename presets to identify the shots. This also helps you identify and avoid overwriting stored
presets when you store a new preset.
Right-click the button for the custom scene or preset, and edit the label.
Adjusting the Color and Image Quality Settings
CAMERA PAGE
Fine-tune the color and lighting as needed using the Color Settings controls.
nAuto Iris allows the camera to compensate automatically for the light level. Clear this box to adjust iris
and gain manually.
nBacklight Compensation (available when Auto Iris is selected) reduces contrast to adjust for bright
light behind the main subject of the shot. This setting can't be used with Wide Dynamic Range.
nWide Dynamic Range (available when Auto Iris is selected) increases the contrast between the
brightest and darkest areas. This setting can't be used with Backlight Compensation.
nAuto White Balance adjusts color automatically. Clear this box to adjust red gain and blue gain
manually.
nRed Gain and Blue Gain (available when Auto White Balance is not selected)provide manual color
adjustment.
nDetail adjusts the image sharpness. If the video looks grainy or “noisy,” try a lower Detail setting.
nChroma adjusts the color intensity.
nGamma adjusts the range (grey density)between bright areas and shadows.
The Color Adjustment Quick Reference may be helpful.
If you make a change that you don't like, start over by selecting and then deselecting Auto White Balance.
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Lighting and Image Quality Quick Reference
Here are some tips for using the color settings for lighting and image quality.
What do you need to correct? Make this adjustment:
The image is too dark Increase Iris (lower F-stop value)
Increase Iris Gain
The image looks washed out or faded Decrease Iris (higher F-stop value)
Decrease Iris Gain
Increase Chroma
Decrease Gamma
The subject is silhouetted against a bright background Enable Backlight Compensation
Highlights and shadows look right, but mid-tones are too
dark.
Increase Gamma
Shadows are too dark Enable Wide Dynamic Range (WDR)
Decrease Gamma
The image looks grainy Decrease Detail
Decrease Iris Gain
"Soft focus" effect; the image looks unrealistically
smooth
Increase Detail
Color Adjustment Quick Reference
Here are some tips for using the color-related CCU settings.
What do you need to correct? Make this adjustment:
Colors look less vivid than they should Increase Chroma
Colors look too vivid Decrease Chroma
Colors look wrong; white objects do not appear white Enable Auto White Balance
One Push White Balance
Disable Auto White Balance and...
nadjust Red Gain (decrease for less red,
increase for less green)
nadjust Blue Gain (decrease for less blue,
increase for less yellow)
Too much red Not enough red Too much blue Not enough blue Balanced
If you are adjusting for lighting conditions that are likely to recur, you can store presets with color settings.
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Adjusting the Focus
CAMERA PAGE
Open the Focus control to select Auto-focus, or set manual focus with the + (near) and – (far) buttons. The
+ and – buttons only work when Auto Focus is not selected.
For users who are not logged in as admin, focus control is available via the IR Remote Commander.
Speed Adjustments
CAMERA PAGE
The following speed adjustments are available:
nManual pan, tilt, and zoom speeds – Used when you control camera movements with the IR Remote
Commander or the arrow buttons in the web interface
nGlobal Preset Speeds – Separate pan, tilt, and zoom speeds used for movements between presets.
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Setting the Speeds for Manual Movements
CAMERA PAGE
The Pan Speed, Tilt Speed, and Zoom Speed sliders control how fast the camera moves in response to the
direction and zoom controls on the IR remote and in the web interface.
To set speeds for movements using the arrow buttons:
Use the speed sliders to adjust the speed of movements that you control with the buttons for pan, tilt, and
zoom. For tight shots, slower is usually better.
Setting the Speeds of Movements to Presets
CAMERA PAGE
The Pan Speed, Tilt Speed, and Zoom Speed sliders in the Global Preset Speeds control how fast the
camera moves to presets.
To set speeds for movements to presets:
In the Global Preset Speeds section, set the speeds for movements to presets.
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Setting the Direction for Camera Movements
CAMERA PAGE
By default,the arrow buttons on the remote and in the web interface show the direction you would see the
camera move if you were looking the same direction as the camera. If a person facing the camera is
controlling it with the remote, using the right arrow pans the camera to the person's left.
To make the arrow buttons indicate camera movement from the perspective of a person facing the camera,
open the Settings control and invert the pan direction.
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Configuring Streaming Behavior
Conferencing applications use USB streaming. The camera's USB stream can be viewed using the
computer connected to the camera, either in a conference or using a media player.
Two IP streaming protocols are available: RTSP and RTMP.
nRTSP streaming delivers an IP stream that people can access from your network using a media player.
This is the camera's default protocol for IP streaming.
nRTMP streaming sends a stream to a content service provider such as YouTube. No local preview is
available. To use RTMP streaming, you must have an account with a streaming service.
Note
Your camera's web interface may differ slightly from the images in these procedures.
Enabling or Disabling Streaming
STREAMING PAGE
IP streaming is enabled by default, and the RTSP stream is available for viewing on your network unless
you disable IP streaming or switch to RTMP. USB streaming is available whenever the camera is
connected to a computer.
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Viewing a Stream
To view the RTSP stream:
1. Open a stream viewer such as VLC Media Player.
2. Select "Network stream" or your viewer's equivalent option.
3. Copy the streaming URL from the camera's Streaming page and paste it into the viewer as the URL for
the network stream.
To view the USB stream:
Do one of these things:
nStart or join a conference.
nOpen a stream viewer and select the camera as the video capture device.
The image below shows how you would select a ConferenceSHOT 10 camera as the capture device for
VLC Media Player.
Configuring USB Streaming
STREAMING PAGE
These settings affect how the camera works with soft conferencing applications.
To change the way the camera shows up in your soft client's camera selection list:
Edit the USB Device Name.
To allow conferencing applications to control the audio:
Check the Enabled box for HID Audio Controls.
To allow conferencing applications to control the camera:
Check the box marked Enable UVC Extensions.
Note
USB streaming resolution and frame rate are automatically negotiated between the camera and the
conferencing application.
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Setting up IPStreaming in Easy Mode
STREAMING PAGE
Note
Consult your network specialist when setting up IP streaming, to be sure that you select settings that are
appropriate for the network.
If you are not sure about these settings, start with the defaults.
1. Select Easy Quality Mode.
2. Select the desired IP streaming resolution. This determines the size of the window in which the stream
is displayed.
3. Select Video Quality.
4. Save your changes.
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Setting up IPStreaming in Custom Mode
STREAMING PAGE
Note
Consult your network specialist when setting up IP streaming, to be sure that you select settings that are
appropriate for the network.
1. Select Custom quality mode.
2. Select the desired resolution.
3. Select the desired frame rate.
Note
Some combinations of resolution and frame rate are not valid, and will generate notifications.
4. Select Constant or Variable Bit Rate.
5. Constant Bit Rate only: Set Max Bandwidth.
6. Variable bit rate only: Set the Quality (Quantization) slider.
7. Save your changes.
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RTSPStreaming Protocol and URL
STREAMING PAGE
RTSP is the default streaming protocol. When IP streaming is enabled, the RTSP stream is automatically
available at the streaming URL shown.
Consult your IT department before changing these settings.
RTSP port: Vaddio strongly recommends using the default RTSP port number.
Path: The portion of the streaming URL that appears after the IP address. You may wish to change this to
help identify the stream source – for example, demo-studio-3.
URL: The location where the stream can be viewed. This will change if you edit the path.
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Configuring RTMP Streaming
STREAMING PAGE
To use RTMP streaming, you must have an account with a streaming service.
To configure an RTMP streaming service:
1. Select RTMP streaming, and select Settings.
2. Expand the information box for the service.
3. Enter the name of the service.
4. Paste in the key and URL(s) provided by the service.
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To select the enabled RTMP streaming service:
Expand the list of available streaming services, and select the one to use.
Note
When RTMP streaming is selected and a service is configured, the camera streams to that service until
you stop the stream.
Changing MTU
STREAMING PAGE
The default packet size for streaming is 1400. Do not change this except in consultation with your network
administrator.
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Managing Audio
The web interface provides separate controls for each of the audio inputs (microphones 1 and 2, USB
playback) and outputs (line out, IP stream, and USB record).
Muting All Audio Inputs Together
Use the audio mute button at the top of any page of the web interface.
Controlling Volume and Muting Per Input or Output
AUDIO PAGE
To manage individual audio inputs or outputs:
Use the slider for the appropriate audio input or output to set the volume. The audio level meter and numeric
value can be helpful.
Note
For best performance with most computers, we recommend setting the USB Record volume high.
To mute individual inputs or outputs:
Use the button to mute the desired audio input or output.
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Fine-Tuning Microphone Performance
AUDIO PAGE, INPUTS TAB
To adjust microphones for best far-end audio performance:
Check or clear the checkboxes for the desired adjustments:
nEcho Cancellation – Keeps microphones from feeding the speaker output back into the system. Under
most circumstances, echo cancellation is desirable.
nNoise Cancellation – Suppresses ambient noise such as the conference room's heating/air
conditioning.
nAutomatic Gain Control – Adjusts gain to compensate for differences in the volume of people's
voices.
nMic Boost – Provides a 3 dB boost.
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Fine-Tuning Speaker Performance
AUDIO PAGE, OUTPUTS TAB
To reduce the dynamic range from the connected speaker:
If some people on the far end are inaudible while others are too loud, check the Compressor box.
To adjust for more natural sound:
Use the equalizer to adjust specific frequency ranges.
To sync the sound with the video in the IP stream:
Check the Delay box and enter a delay value in msec.
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Setting up Macros and Triggers
Macros are sequences of commands. Triggers register events or state changes that can be associated
with macros, to make them run. For example, the One Touch (Home) button on a TableMIC is a trigger.
When you associate a macro with a trigger, you must specify whether it runs when the trigger turns on, or
when it turns off – so you can associate two macros with each trigger, one to run when the trigger is
activated, and one to run when the trigger is turned off.
A trigger may be either hardware, such as the Home button on a tabletop microphone, or software.
Software triggers allow you to program custom functions for third-party control devices, such as defining
the buttons on a conference room touch-screen. Hardware triggers (labeled One Touch in the web
interface)allow you to define responses to connected Vaddio trigger devices such as TableMIC
microphones or StepVIEW mats.
The macro can only run successfully if all the commands in the macro are able to run successfully. For
example, if the macro sends the camera to a preset position, that preset must be defined. Refer to the
Telnet Serial Command API section for a full list of commands.
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Writing and Editing Macros
CONTROL DEVICES PAGE, MACROS TAB
To define a macro:
1. Enter a name in the Macro Editor's Name field.
2. Enter one or more Telnet commands in the editing area.
3. Optional but strongly recommended: Use the Test button to check your work while you are writing the
macro.
4. Save your work when you are finished, or select New to start over.
Note
If the macro has external requirements, it will only run properly if those requirements are met. For example,
if the macro includes a command to move to a preset, the applicable preset must be stored before the
macro can run successfully. Iknow I'm repeating myself, but this is important.
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To edit an existing macro:
Select the Edit button associated with the macro, make your changes in the Macro Editor, and save your
work.
To create a new macro based on an existing one:
Select the Edit button for the existing macro to open it, and use the Save As button to give it a new name.
Then select its Edit button again, and make the desired changes.
Testing Macros
CONTROL DEVICES PAGE, MACROS TAB
The Macro Editor has a Test button to run a macro while you are editing it. You can also test macros after
saving them. The Macro Execution Log shows the result of each test.
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Assigning Macros to Triggers
CONTROL DEVICES PAGE, TRIGGERS TAB
A trigger may be associated with a macro that runs when the trigger is on, one that runs when the trigger is
off, or one of each.
To assign a macro to a trigger:
Do at least one of these things:
nSelect a macro in the Execute Macro on Enter field. This macro will start when the trigger turns on.
nSelect a macro in the Execute Macro on Exit field. This macro will start when the trigger turns off.
Right-click a trigger label or test button to rename the trigger.
Example: Assigning a single macro to the Home button of the connected TableMIC microphone:
1. On the Macros tab of the Control Devices page, name and create the macro. Then test, debug, and
save it.
2. If you want this macro to run every time you tap the TableMIC microphone's One Touch button, got the
Audio page and set the One Touch Button mode to Momentary. Otherwise it will run every other time
you tap the button.
3. On the Triggers tab of the Control Devices page, locate One Touch in the list of trigger events, and
select the macro from the list of available actions for Execute Macro On Enter.
To remove macro assignments from a trigger:
Select the X on that trigger's row. This is equivalent to setting both macros to (none).
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Testing Triggers
CONTROL DEVICES PAGE
Just as it can be helpful to test macros when you write them, it can also be helpful to test triggers when you
assign macros to them. The Trigger Testing section is available from both tabs of the Control Devices
page.
To test a trigger:
1. Set Test Mode on. The web interface displays a notification.
2. Select the trigger to run the macro associated with turning the trigger on.
3. Select the trigger again to run the macro associated with turning the trigger off, if there is one.
4. Turn off Test Mode when you finish testing.
Note
Triggers are not available to the control device when Test Mode is selected.
Example: Assigning a Function to the Connected Microphone's Home Button
CAMERA PAGE, CONTROL DEVICES PAGE
In this example, TableMIC microphones are connected to both of the camera's EasyMic ports. The team
that uses the conference room most frequently has requested that the Home button on the remote and the
Home buttons on the two microphones should all do the same thing.
Tasks to accomplish this:
1. Camera page:Set up the shot and color adjustments, and store the Home preset.
2. Control Devices page, Macros tab:Create, name, test, and save a new macro that runs the camera
home command. For this example, we'll assume you name it Home.
3. Control Devices page, Triggers tab: For the OneTouch 1 trigger, click the box in the Execute on
Enter column and select the Home macro from the list. Do the same thing for the OneTouch 2 trigger.
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Additional Camera Settings
CAMERA PAGE, CAMERA SETTINGS BUTTON
SYSTEM PAGE, DIP SWITCHES TAB
To see the camera's current soft DIP switch settings and configure certain camera behaviors, do one of
these things:
nSelect the Camera Settings button on the Camera page.
nSelect the DIP Switches tab of the System page.
IR Frequency Selection:If there are multiple cameras in the room, use switches 1 and 2 to configure
each with a different IR frequency to allow the IR Remote Commander to control them independently. Then
use the Camera Select buttons at the top of the remote to select the camera you want to control.
nSW1 and SW2 up: IR frequency 1
nSW1 down, SW2 up: IR frequency 2
nSW1 up, SW2 down: IR frequency 3
Image Flip – If mounting the camera upside-down, set IMAGE FLIP ON. This orients the video image
correctly and sets the tilt motors to respond appropriately to tilt commands from the remote, web interface,
and connected control devices.
Super Wide mode – Provides a wider horizontal field of view and greater zoom. Some distortion may be
present.
USB stream format (UVC Compliant or Client Custom) – Client Custom enables far-end camera
control when used with the Zoom soft client. Use the default UVC Compliant setting with most other
conferencing applications.
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Indicator Light and Standby Behavior
SYSTEM PAGE, GENERAL TAB
Cameras using older firmware may include these settings on the DIP Switches tab.
LED On – Clear the check box to turn off the LED. In most cases, Vaddio recommends leaving the status
light on, to let people in the room know whether the camera is currently sending video.
LED On in Standby – Clear the check box to turn off the LED when the camera is in standby mode.
LED color scheme – Pro A/V cameras and conferencing cameras use different color schemes for the
indicator light. Select the color scheme that suits your needs.
Standby Device when USB Disconnects – Check this box to set the camera in standby mode when no
USB stream is present (camera is not in a conference).
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Operating the Camera
CONTROLS PAGE (USER OR GUEST ACCESS)
The Controls page provides most of the same controls as the IR Remote Commander, along with some
that are not available from the remote:
nPan, tilt, zoom, or return to home position
nStop or resume transmitting live camera video (video mute)
nMute or unmute the microphone(s)
nChange the speaker volume
nPut the camera in standby or bring it back to the ready state
nMove to camera presets, if any have been stored
Stopping or Resuming Video
Use the video mute button to temporarily stop video from the camera without placing it in standby.
Remember that the mute button does not mute the room's microphones. In video mute mode, the camera
transmits blue or black video, with a message that the video is muted.
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Managing the Camera Ready State
Use the Standby button to switch between low-power (standby) and ready states.
In standby mode, the screen presents the message “Device is in standby.” On entering standby mode, the
camera pans 90° from center and 30° downward.
Moving the Camera
Use the arrow buttons for camera pan and tilt.The center button moves the camera to the home position.
Zooming In or Out
Use the Zoom + button to zoom in and the Zoom– button to zoom out.
Moving the Camera to a Preset Position
Use the Preset buttons (if available)to move the camera to any of its programmed positions. Presets are
only available if they have been set in the administrative interface.
Muting Your Microphones
Use the audio mute button at the top of the web interface.
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Adjusting Speaker and Microphone Volume
Use the Line Out slider or the + and - buttons to set the speaker volume.
Use the USB Record slider or the + and - buttons to set the microphone volume.
Note
For best performance with most computers, we recommend setting the USB Record volume high. If it is
set too low, the people at the far end of the conference may have trouble hearing you.
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Telnet Serial Command API
The Vaddio Telnet command API allows an external device such as an AMX or Crestron presentation
system to control the camera. It is also used for writing macros. Network connectivity and a Telnet client
are required; Telnet port 23 is used.
In addition to the camera control commands, Telnet session management commands are available – help,
history, and exit.
Note
When you connect via Telnet, you must log in using the admin
account.
Things to know about Telnet:
nThe > character is the command prompt.
nUsing a question mark as a command parameter will bring up a list
of available subcommands or parameters. Example:
camera led ?
get Get the current LED toggle
on Turn the LED on
off Turn the LED off
nCTRL-5 clears the current serial buffer on the device.
Typographical conventions:
nn {x | y | z} – Choose x, y, or z.
nn <variable> – Substitute the desired value here.
nn < x - y > – Valid range of values is from x through y.
nn [optional] – Parameter is not required.
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camera home
Moves the camera to its home position.
Synopsis camera home
Example >camera home
OK
>
camera pan
Moves the camera horizontally.
Synopsis camera pan {left [<speed>] | right [<speed>] | stop | get | set <position>[<speed>] }
Options left Moves the camera left.
right Moves the camera right.
speed <1 - 24> Optional: Specifies the pan speed as an integer
(1 to 24). Default speed is 12.
stop Stops the camera's horizontal movement.
set <position> Sets the camera's absolute pan position in
degrees, as a floating point value between
approximately -155.00 and 155.00.
This is the minimum range. Individual cameras
may have slightly more travel before they reach
their physical limits.
The camera pan set command blocks
execution of subsequent commands until the
camera reaches the specified position.
get Returns the camera's absolute pan position in
degrees, as a floating point value between
approximately -155.00 (left) and 155.00 (right).
Examples >camera pan left
OK
>
Pans the camera left at the default speed.
>camera pan right 20
OK
>
Pans the camera right using a speed of 20.
>camera pan stop
OK
>
Stops the camera's horizontal motion.
>camera pan set -15
OK
>
Pans the camera to 15° left of its centerline at the default speed.
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camera tilt
Moves the camera vertically.
Synopsis camera tilt{up [<speed>] | down [<speed>] | stop | get | set <position>[<speed>] }
Options up Moves the camera up.
down Moves the camera down.
speed <1 - 20> Optional: Specifies the tilt speed as an integer
(1 to 20). Default speed is 10.
stop Stops the camera's vertical movement.
set <position> Sets the camera's absolute tilt position in
degrees, as a floating point value between
approximately -30.00 and 90.00. This is the
minimum range; individual cameras may have
an additional degree or two of travel before they
reach their physical limits.
The camera tilt set command blocks
execution of subsequent commands until the
camera reaches the specified position.
get Returns the camera's absolute tilt position in
degrees, as a floating point value between
approximately -30.00 (down)and 90.00 (up).
Note that the range is roughly 30.00 to -90.00 if
Image Flip is selected.
Examples >camera tilt up
OK
>
Tilts the camera up at the default speed.
>camera tilt down 20
OK
>
Tilts the camera down at a speed of 20.
>camera tilt set -5
OK
>
Tilts the camera 5° down from level at the default speed.
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camera zoom
Moves the camera in toward the subject or out away from the subject.
Synopsis camera zoom {in [<speed>] | out [<speed>] | stop | get | set <position>}
Options in Zooms the camera in.
out Zooms the camera out.
stop Stops the camera's zoom movement.
set <zoom> Sets the camera's zoom level as a floating
point value between 1.00 and 10.00 (12.00 in
Super Wide Mode).
get <zoom> Returns the camera's zoom setting as a
floating point value between 1.00 and 10.00
(12.00 in Super Wide Mode).
Examples >camera zoom in
OK
>
Zooms the camera in at the default speed.
>camera zoom out 7
OK
>
Zooms the camera out using a speed of 7.
>camera zoom stop
OK
>
Stops the camera's zoom motion.
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camera focus
Changes the camera focus.
Synopsis camera focus {near [<speed>] | far [<speed> | stop | mode {get | auto | manual} }
Options near Brings the focus nearer to the camera. Can
only be used when camera is in manual mode.
far Moves the focus farther from the camera. Can
only be used when camera is in manual mode.
speed <1 - 8> Optional: integer (1 to 8) specifies the focus
speed.
mode [get | auto |
manual]
Returns the current focus mode, or specifies
automatic or manual focus.
stop Stops the camera's focus movement.
Examples camera focus near
OK
>
Brings the focus near at the default speed.
camera focus far 7
OK
>
Moves the focus farther from the camera at a speed of 7.
camera focus mode get
auto_focus: on
OK
>
Returns the current focus mode.
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camera preset
Moves the camera to the specified preset, or stores the current camera position and optionally CCU
information.
Synopsis camera preset {recall | store} [1 - 16] [save-ccu]
Options recall [1 - 16] Moves the camera to the specified preset.
store [1 - 16] Stores the current camera position as the
specified preset.
save-ccu Optional: Saves the current CCU (color and
lighting) settings as part of the preset. If not
specified, the last color settings are used when
recalled.
Examples >camera preset recall 3
OK
>
Moves the camera to preset 3.
>camera preset store 1
OK
>
Saves the camera's current position as preset 1.
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camera ccu get
Returns CCU (lighting and color) information.
Synopsis camera ccu get <param>
Options auto_white_balance Returns the current state of the auto white
balance setting (on or off).
red_gain Returns the red gain value as an integer (0 to
255).
blue_gain Returns the blue gain value as an integer (0 to
255).
backlight_compensation Returns the current state of the backlight
compensation setting (on or off).
iris Returns the iris value as an integer (0 to 11).
auto_iris Returns the current auto-iris state (on or off).
gain Returns the gain value as an integer (0 to 11).
detail Returns the detail value as an integer (0 to 15).
chroma Returns the chroma value as an integer (0 to
14).
gamma Returns gamma as an integer (-64 to 64)
wide_dynamic_range Returns the current setting for Wide Dynamic
Range (on or off).
all Returns all current CCU settings.
Examples >camera ccu get iris
iris 6
OK
>
Returns the current iris value.
>camera ccu get red_gain
red_gain 201
OK
>
Returns the current red gain value.
>camera ccu get all
auto_iris on
auto_white_balance on
backlight_compensation off
blue_gain 193
chroma 2
detail 8
gain 3
iris 11
red_gain 201
wide_dynamic_range off
OK
>
Returns all current CCU settings.
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camera ccu set
Sets the specified CCU (lighting) information.
Synopsis camera ccu set <param> <value>
Options auto_white_balance {on | off} Sets the current state of the auto white balance
setting (on or off). Auto white balance overrides
red gain and blue gain manual settings.
red_gain <0 - 255> Sets the red gain value as an integer (0 to 255).
Can only be used when auto white balance is
off.
blue_gain <0 - 255> Sets the blue gain value as an integer (0 to
255). Can only be used when auto white
balance is off.
backlight_compensation {on
| off}
Sets the current state of the backlight
compensation setting (on or off). Can only be
used when wide dynamic range mode is off.
iris <0 - 11> Sets the iris value as an integer (0 to11). Can
only be used when auto-iris is off.
auto_iris {on | off} Sets the auto-iris state (on or off). Auto-iris
disables manual iris and gain when it is on.
gain <0 - 11> Sets gain value as an integer (0 to 11). Can
only be used when auto-iris is off.
detail <0 - 15> Sets the detail value as an integer (0 to 15).
chroma <0 - 14> Sets the chroma value as an integer (0 to 14).
gamma <-64 - 64> Sets the gamma value as an integer (-64 to 64)
wide_dynamic_range {on | off} Sets Wide Dynamic Range mode on or off.
Can only be used when backlight
compensation is off.
Examples >camera ccu set auto_iris off
OK
>
Turns off auto-iris mode, returning the camera to manual iris control.
>camera ccu set red_gain 10
OK
>
Sets the red gain value to 10.
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camera led
Set or change the behavior of the indicator light.
Synopsis camera led {get | off | on }
Options get Returns the indicator light's current state (on or
off).
off Disables the indicator light.
on Enables the indicator light.
Examples >camera led off
OK
>
Disables the indicator light. When the LED is off, you cannot tell by looking at the
camera whether it is sending video.
>camera led get
led: on
OK
>
Returns the current state of the indicator light.
camera recalibrate
Recalibrates the pan and tilt motors. This is typically done in response to a motor fault indication or error
message.
Synopsis camera recalibrate
Example >camera recalibrate
OK
>
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camera standby
Set or change camera standby status.
Synopsis camera standby {get | off | on | toggle }
Options get Returns the camera's current standby state.
off Brings the camera out of standby (sleep) mode.
on Stops video and puts the camera in standby
mode.
toggle Changes the camera's standby state - if it was
not in standby mode, it enters standby; if it was
in standby mode, it "wakes up."
Examples >camera standby off
OK
>
Brings the camera out of standby mode.
>camera standby get
standby: on
OK
>
Returns the current standby state.
camera icr
Gets or sets the state of the camera's IR cut filter.
Synopsis camera icr {get | on | off }
Options get Returns the IRcut filter mode.
on Sets the IR cut filter on.
off Sets the IR cut filter off.
Examples camera icr get
IR(Cut) filter off(In)
>
Returns the current IR cut filter state (off, in this case).
camera icr on
OK
>
Sets the IR cut filter on.
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video mute
Gets or sets the camera's video mute status. When video is muted, the camera sends blue or black video
with an on-screen message stating that video mute is on. This can be desirable when preparing the room,
or when privacy is needed.
Note
In systems with audio, this command does not affect the audio.
Synopsis video mute {get | off | on | toggle}
Options get Returns the current video mute status.
off Unmutes the video. (Normal video resumes.)
on Mutes the video. (Blue or black screen with
message)
toggle Changes the camera's video mute status.
Examples >video mute get
mute: off
OK
>
Returns video mute status.
>video mute on
OK
>
Transmits blue or black video.
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audio volume
Gets or sets the volume of the specified audio channel.
Synopsis audio < channel > volume {get | up | down | set }
Channels master Applies the command to all audio channels.
line_in_1
line_in_2
Line/Mic In ports (typically microphone inputs).
usb3_playback_left
usb3_playback_right
Audio portion of the incoming (far-end) USB
stream, left and right channels.
hdbt_in_left
hdbt_in_right
Audio portion of the incoming (far-end)HDMI
signal, left and right channels.
line_out_1
line_out_2
Line Out ports (typically speaker outputs).
usb3_record_left
usb3_record_right
Outbound (near-end) audio portion of the USB
stream, left and right channels.
hdmi_out_left
hdmi_out_right
Audio portion of the HDMI output (far-end audio
to the display's speakers), left and right
channels.
sdi_out_left
sdi_out_right
Audio portion of the SDI output (far-end audio to
the display's speakers), left and right channels.
hdbt_out_left
hdbt_out_right
Outbound (far-end)audio portion of the IP
stream, left and right channels.
Options get Returns the current volume of the specified
channel.
up Increases the volume of the specified channel.
down Reduces the volume of the specified channel.
set Sets the volume of the specified channel.
Examples audio line_in_1 volume set -5
OK
>
Sets -5 dB as the volume for the device connected to the Line In 1 port.
audio line_out_1 volume get
volume -10.0 dB
OK
>
Returns the current volume for the speaker connected to the line out port.
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audio mute
Gets or sets the mute status of the specified audio channel.
Synopsis audio < channel > mute {get | on | off | toggle }
Channels master Applies the command to all audio channels.
line_in_1
line_in_2
Line/Mic In ports (typically microphone inputs).
usb3_playback_left
usb3_playback_right
Audio portion of the incoming (far-end) USB
stream, left and right channels.
hdbt_in_left
hdbt_in_right
Audio portion of the incoming (far-end)HDMI
signal, left and right channels.
line_out_1
line_out_2
Line Out ports (typically speaker outputs).
usb3_record_left
usb3_record_right
Outbound (near-end) audio portion of the USB
stream, left and right channels.
hdmi_out_left
hdmi_out_right
Audio portion of the HDMI output (far-end audio
to the display's speakers), left and right
channels.
sdi_out_left
sdi_out_right
Audio portion of the SDI output (far-end audio to
the display's speakers), left and right channels.
hdbt_out_left
hdbt_out_right
Outbound (far-end)audio portion of the IP
stream, left and right channels.
Options get Returns the current mute status of the specified
channel.
on Mutes the audio for the specified channel.
off Unmutes the audio for the specified channel.
toggle Changes the mute state for the specified
channel – unmutes if it was muted, mutes if it
was not.
Examples >audio line_out_1 mute get
mute: off
OK
>
Returns the current mute state of the device connected to audio line out 1. Mute is
off, so the audio is on.
>audio master mute on
OK
>
Mutes all audio.
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trigger
Turn an existing trigger on or off. This command has no effect if the specified trigger has not been defined.
Note
If the web interface's macro/trigger test mode is in use, this command may return parse errors.
Synopsis trigger <1..10> {off | on }
Parameters <1..10> The trigger index (identifier) – triggers 1 through
10 are available.
{off | on} Set the state of the trigger.
Example > trigger 3 on
OK
Turns trigger 3 on.
streaming ip enable
Set or change the state of IP streaming.
Synopsis streaming ip enable {get | on | off | toggle}
Parameters get Returns the current state of IP streaming
on Enables IP streaming.
off Disables IP streaming.
toggle Changes the state of IP streaming (on if it was
off, or off if it was on). streaming ip
enable toggle has the same effect as
selecting the Enable IP Streaming checkbox in
the web interface.
Example >streaming ip enable on
> OK
Enables IP streaming.
>streaming ip enable get
enabled:true
> OK
Returns the current state of IP streaming.
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streaming settings get
Returns current IP and USB streaming settings.
Synopsis streaming settings get
Parameters IP Custom_Frame_Rate Frame rate (Custom mode).
IP Custom_Resolution Resolution (Custom mode).
IP Enabled True if IP streaming is enabled, False if it is
not.
IP MTU The current MTU setting (1400 is default)
IP Port Port number used for IP streaming. RTSP
default is 554; RTMP default is 1935.
IP Preset_Quality Video quality (Easy mode).
IP Preset_Resolution Resolution (Easy mode).
IP Protocol IP streaming protocol in use (RTSP or RTMP).
IP URL URL where the RTSP stream is available.
IP Video_Mode Video quality mode (preset or custom).
USB Active True if a USB stream is present; false if not.
USB Device The USB Device Name currently assigned.
USB Frame_Rate Frame rate for the USB stream (negotiated with
conferencing client). 0 when no USB stream is
present.
USB Resolution Resolution of the USB stream (negotiated with
conferencing client). 0x0 when no USB stream
is present.
USB Version 2 or 3, as negotiated with the conferencing
client. 0 if no USB stream is present.
UVC Extensions_Enabled Allow or disable far-end control of the camera.
Example >streaming settings get
IP Custom_Frame_Rate 30
IP Custom_Resolution 1080p
IP Enabled true
IP Port 554
IP Preset_Quality Standard (Better)
IP Preset_Resolution 1080p
IP Protocol RTSP
IP URL vaddio-conferenceshot-av-stream
IP Video_Mode preset
USB Active false
USB Device ConferenceSHOT AV
USB Frame_Rate 0
USB Resolution 0x0
USB Version 3
UVC Extensions_Enabled false
OK
>
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network settings get
Returns the camera's current network settings and MAC address.
Synopsis network settings get
Example network settings get
Name eth0:WAN
MAC Address 00:1E:C0:F6:CA:7B
IP Address 192.168.1.67
Netmask 255.255.255.0
VLAN Disabled
Gateway 192.168.1.254
OK
>
network ping
Sends an ICMP ECHO_REQUEST to the specified hostname or IP address.
Synopsis network ping [count <count>] [size <size>] <string>
Options <count> The number of ECHO_REQUEST packets to
send. Default is five packets.
<size> The size of each ECHO_REQUEST packet.
Default is 56 bytes.
<string> The hostname or IP address where the ECHO_
REQUEST packets will be sent.
Examples >network ping 192.168.1.66
PING 192.168.1.66 (192.168.1.66): 56 data bytes
64 bytes from 192.168.1.66: seq=0 ttl=64 time=0.476 ms
64 bytes from 192.168.1.66: seq=1 ttl=64 time=0.416 ms
64 bytes from 192.168.1.66: seq=2 ttl=64 time=0.410 ms
64 bytes from 192.168.1.66: seq=3 ttl=64 time=0.410 ms
64 bytes from 192.168.1.66: seq=4 ttl=64 time=3.112 ms
--- 192.168.1.66 ping statistics ---
5 packets transmitted, 5 packets received, 0% packet loss
round-trip min/avg/max = 0.410/0.964/3.112 ms
>
Sends five ECHO_REQUEST packets of 56 bytes each to the host at 192.168.1.66.
>network ping count 10 size 100 192.168.1.1
Sends 10 ECHO_REQUEST packets of 100 bytes each to the host at 192.168.1.1.
The command returns data in the same form as above.
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system reboot
Reboots the system either immediately or after the specified delay. Note that a reboot is required when
resetting the system to factory defaults (system factory-reset).
Synopsis system reboot [<seconds>]
Options <seconds> The number of seconds to delay the reboot.
Examples >system reboot
OK
>
The system is going down for reboot NOW!conferenceshot-av-D8-80-39-62-A7-C5
Reboots the system immediately.
>system reboot 30
Reboots the system in 30 seconds. The response is in the same form; the system
message appears at the end of the delay.
system factory-reset
Gets or sets the factory reset status. When the factory reset status is on, the system resets to factory
defaults on reboot.
Synopsis system factory-reset {get | on | off}
Options get Returns the camera's current factory reset
status.
on Enables factory reset on reboot and returns he
camera's current factory reset status.
off Disables factory reset on reboot and returns he
camera's current factory reset status.
Examples >system factory-reset get
factory-reset (software): off
factory-reset (hardware): off
OK
>
Returns the factory reset status.
This evaluates the most recent system factory-reset on or off command, if
one has been received.
>system factory-reset on
factory-reset (software): on
factory-reset (hardware): off
OK
>
Enables factory reset upon reboot.
Note
This command does not initiate a factory reset. The factory reset takes place on the
next reboot.
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version
Returns the current firmware version.
Synopsis version
Example >version
Audio 1.03
Commit 598672663c7763ca45a02a6c8755f641068af509
PScC Version 1.4
Sensor Version 04.00
System Version ConferenceSHOT AV 1.0.0
OK
>
history
Returns the most recently issued commands from the current Telnet session. Since many of the programs
read user input a line at a time, the command history is used to keep track of these lines and recall historic
information.
Synopsis history <limit>
Options <limit> Integer value specifying the maximum number
of commands to return.
Examples history
Displays the current command buffer.
history 5
Sets the history command buffer to remember the last 5 unique entries.
Additional
information
You can navigate the command history using the up and down arrow keys.
This command supports the expansion functionality from which previous
commands can be recalled from within a single session. History expansion is
performed immediately after a complete line is read.
Examples of history expansion:
* !! Substitute the last command line.
* !4 Substitute the 4th command line (absolute as per ’history’ command)
* !-3 Substitute the command line entered 3 lines before (relative)
help
Displays an overview of the CLI syntax.
Synopsis help
Example help
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exit
Ends the command session and closes the socket.
Synopsis exit
Example exit
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Specifications
Camera and Image
Image device 1/2.8-type Exmor CMOS
sensor
Pixels 2.14 million (effective)
IP (H.264) RTSP and
RTMP Video Resolutions
1080p down to 180p
1080p at 30/25/15; others
60/30/25/15
USB 3.0 (UVC) Video
Resolutions
1080p down to 180p
at 60/30/15
Pan angle and speed ± 155°, up to 90°/sec Tilt angle and speed +90° -30°, up to 90°/sec
Lens and horizontal FOV 10x optical zoom, 67.0° wide to 7.6° tele, f=3.8mm to 38mm, F1.8 to F3.4
Super-wide: 12x optical zoom, 74° wide to 7.6° tele, f=3.8mm to 41.8mm, F1.8 to
F3.4
Min. working distance 10mm (wide), 1.0m (tele) Min. illumination 100+ lux recommended
Aperture/detail 16 steps Gain Auto or manual
Backlight compensation On or off White balance Auto, manual, One-Push
Focusing system Auto or manual Noise reduction On or off
Sync system Internal S/N ratio Over 50 dB
Remote management Web interface, Telnet Power PoE+ (25 watts)
Audio
EasyMic Inputs
(2 channels
available)
RJ-45
12V, bidirectional, balanced
Line Out 4-pin Phoenix type terminal block
Impedance: 50 ohms
Frequency response 20Hz - 20KHz
THD + noise < 0.02%
Maximum output level +12 dBu
differential audio
Power to speaker: 12V, 0.84A max
(10 watt speaker)
IPStreaming 1 Channel (PCM), 16-bit
resolution, 48 KHz sample rate
USB streaming
(record, playback)
2 Channel (UAC), 16-bit
resolution, 48 KHz sample rate
Physical and Environmental
Height Camera:7.0 in. (17.78 cm)
Speaker: 3.63 in. (9.22
cm)
Operating temperature 0°C to +40°C (32°F to 104°F)
Width Camera:7.06 in. (17.93
cm)
Speaker: 7.06 in. (17.93
cm)
Operating humidity (relative) 20% to 80% non-condensing
Depth Camera:6.5 in. (16.51 cm)
Speaker: 6.8 in. (17.27
cm)
Storage temperature -5°C to +60° C (23°F to 140°F)
Weight Camera:3.6 lbs.(1.63 kg)
Speaker: 1.6 lbs. (0.72 kg)
Storage humidity (relative) 20% to 80% non-condensing
Specifications are subject to change without notice.
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Troubleshooting and Care
When the camera doesn't behave as you expect, check the indicator light on the front before you do
anything else.
Use this table to determine whether it's time to call Vaddio Technical Support.
Power and Control
What is it doing? Possible causes Check and correct
Nothing.
The light on the front is off and
no video is available.
At least one of the cables is
bad.
Check using known good cables.
The wall outlet is not active.
(Check by finding out if it
powers something else, such
as a laptop or phone charger.)
Use a different outlet.
The camera or its power supply
is bad.
Contact your reseller or Vaddio
Technical Support.
The light on the front of the
camera is off but the web
interface and video are
available.
The status light is turned off. You can turn it on again using the LED
On setting on the General tab of the
System page, or using the Telnet
command camera led on.
The camera is not responding
to the remote and the light is
yellow.
A firmware update is in
progress.
Wait a few minutes, and try again when
the light turns blue.
The camera does not respond
to the remote, but the web
interface is available.
The remote is not using the
same IR channel as the
camera.
Push the Camera Select 1 button on the
remote.
The batteries in the remote are
dead.
Put new batteries in the remote.
The batteries were installed
incorrectly in the remote.
Install the batteries as shown in the
diagram inside the remote.
The camera responds to the
remote but the web interface is
not available.
The camera is not using the IP
address you browsed to.
Press the Data Screen button on the
remote to see camera information.
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Video and Streaming
What is it doing? Possible causes Check and correct
No H.264 video stream. IP streaming is not enabled. Enable IP streaming: Streaming page in
the web interface.
No USB video stream. USB streaming is not enabled. Enable USB streaming: Streaming
page in the web interface.
Black and white video. The IRcut filter is on. Send the
Telnet command camera icr
get to verify.
Send the Telnet command camera
icr off to turn off the IR cut filter and
return to normal video.
Artifacts such as green
"sparkles" in the video from the
HDMI output.
Poor HDMI or DVI connection. Be sure the HDMI/DVI cable is fully
seated.
Bad HDMI/DVI cable. Replace the cable.
Audio
What is it doing? Possible causes Check and correct
No audio from the speaker (far-
end audio)
Far-end microphone is muted
(the conferencing window may
show a mute icon for that site's
microphone)
Ask the participants at that site to
unmute their microphone.
Speaker is not connected. Check all connections carefully.
HDMI audio embedder is
connected incorrectly.
Speaker volume is turned all
the way down.
You checked that first, right?
Far end reports that they can't
hear you. (No near-end audio)
Microphone is not connected. Check all connections carefully.
Your microphone is muted. Unmute your microphone.
Echo cancellation is not
working.
Conference audio from the far
end is going to the computer
speaker or external speakers
connected to the computer
Ensure that at least one Vaddio
microphone is connected to the
camera, and either use the
ConferenceSHOT AV speaker or use
the HDMI Audio Embedder to send far-
end conference audio to the display's
speakers. These solutions both provide
echo cancellation.
The soft conferencing client is
not using the speaker and
microphone(s) connected to
the camera.
In the soft conferencing client, select
the speakers and microphone
connected to the camera as the
conference audio devices.
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Other Issues
What is it doing? Possible causes Check and correct
Status light continues to blink
blue.
The USB cable is not
connected.
Connect the USB cable.
Status light blinks yellow Pan or tilt motor is out of
calibration
Reset the pan and tilt motors. See
Correct a Motor Calibration Error (next
section).
Status Indicator Light
The light in the camera's base indicates its current state.
nBlue – Camera is active
nPurple – Standby mode or booting
nYellow – Firmware update is in progress
nBlinking blue – USB cable is disconnected (UC color scheme)
nBlinking red – Video mute is on (UC color scheme)
nBlinking yellow – Motor out of calibration
Caution
Do not remove power or reset the camera while the indicator is yellow, showing a firmware update in
progress. Interrupting a firmware update can make the camera unusable.
Note
By default, the camera's status indicator light is active during normal operation; however, it can be
configured to remain off when the camera is powered up. The camera may be sending video even if the light
is off.
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Correct a Motor Calibration Error
If the web interface presents an error message about the motors, or if the camera's status light is blinking
yellow, you will need to reset the pan and tilt motors.
1. On the Camera Controls page, select Settings to open the pan and tilt settings box;
OR
On the System page, go to the Firmware tab if you are on a different tab.
2. Select Pan-Tilt Reset. The motors recalibrate. This takes a few seconds.
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Restoring Default Camera Settings
This returns the camera to its original state. If you export the camera's configuration before restoring
factory defaults, you will be able to restore the room label, time zone information, and home information by
importing the configuration afterward.
From the web interface: Log on using the admin account, go to the System page's Firmware tab, and
select Restore Factory Settings.
Operation, Storage, and Care
For smears or smudges on the product, wipe with a clean, soft cloth. Use a lens cleaner on the lens. Do not
use any abrasive chemicals.
Keep this device away from food and liquids.
Do not operate or store the device under any of the following conditions:
nTemperatures above 40° C (104° F) or below 0° C (32° F)
nHigh humidity, condensing or wet environments
nInclement weather
nSevere vibration
nIn a wind tunnel
nDry environments with an excess of static discharge
Do not attempt to take this product apart. There are no user-serviceable components inside.
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Glossary
AEC
Acoustic echo cancellation. Audio processing that subtracts the far-end (speaker) audio from the sound
that your microphone picks up.
auto white balance
A setting that allows the camera to manage color adjustments automatically.
backlight compensation
A setting that reduces contrast to adjust for bright light behind the main subject of the shot.
bandwidth
Data transfer rate (bits per second) for the stream. In some cases, using a high bandwidth can slow
down other network traffic. On networks with very low bandwidth, video issues may result. Streaming at
a lower resolution or frame rate can reduce bandwidth usage.
chroma
A setting that adjusts color intensity.
detail
A setting that adjusts image sharpness. If detail is set too low, the image may appear unrealistically
smooth – like an episode of Moonlighting.
DHCP
Dynamic Host Configuration Protocol. A network management protocol that assigns an IP address to a
device automatically when it is connected to the network.
DIY
Do It Yourself. As in, "You can copy information from this document to create a DIY room guide
customized for your conference room." Yes! You can do that! In fact, the "Info for DIY Room Guides"
document is specifically designed for you to adapt and customize.
EasyMic
Vaddio's proprietary connectivity standard for conferencing microphones.
echo cancellation
Audio processing that subtracts the far-end (speaker) audio from the sound that your microphone picks
up.
far end
(conferencing) A location in the conference other than the one where you are. Far-end video is what
you typically see in a conference – the people at the other end of the call.
Field of View (FOV)
How wide the video image is. Vaddio measures horizontal field of view. Some manufacturers use
diagonal field of view, which yields a bigger number for the same actual image area. Tilt your head to
one side and diagonal FOV will make sense.
flombodulator
A technically complex item the name of which you can't recall at the moment.
frame rate
The number of output video frames per second. Different outputs (such as the IP stream and the USB
stream) may use different frame rates. For streaming, higher frame rates use more bandwidth.
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full-duplex
Simultaneous two-way (or multi-way) audio; conference participants at the near end can talk and still
hear the participants at the far end(s), as in a face-to-face meeting.
gamma
A setting that adjusts the range (gray density) between bright areas and shadows.
gateway
Network information automatically assigned in a DHCP network. If installing equipment on a non-
DHCP network, get this information from the network administrator.
HDMI
A video output format; may also carry audio information.
HID audio controls
(Human Interface Device) Controls to enable conference participants to use the conferencing client to
control the audio.
home (camera)
The settings to which the camera returns after a reboot or on exiting standby mode. Depending on the
camera's capabilities, home may include zoom, color and lighting settings, and (for PTZ cameras)
pan/tilt position.
home button (microphone)
A One Touch trigger control on a tabletop microphone. The button can be associated with one macro in
momentary mode, or two macros in latching mode.
HTTP
HyperText Transfer Protocol. The magic that makes websites work.
HTTPS
HyperText Transfer Protocol Secure. The magic that uses encryption to make websites work securely.
See SSL certificate for more information.
IP address
Where a given device is on the IP network, logically. The IP address enables the network to route data
to the right device – and that's the reason IP address conflicts are bad.
IP address conflict
Two or more devices attempting to use the same IP address on a network. Results are unpredictable
but never good.
LED
Light-Emitting Diode. An indicator light.
macro
A defined sequence of commands that a device performs in response to a trigger event.
MTU
Maximum Transmission Unit. The largest number of bytes allowed in a packet. If you don't know what
that means, don't change MTU size.
near end
(conferencing) Your location in a conference. When you mute the video, your camera stops sending
near-end video.
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NTP
Network Time Protocol. Ensures that NTP-enabled devices on the network all show the same system
time, so timestamps are accurate.
PoE, PoE+, PoE++
Power over Ethernet; a means of powering a device using its network connection. Requires a mid-
span power injector. PoE+ and PoE++ deliver more power than PoE.
preset
A stored camera position. Contains pan, tilt, and zoom position; may also include color settings.
RCLB
Really Cool Logo Badge. A visual cue that the device is a genuine Vaddio product. Accept no
substitutes!
resolution
1. The image size. For Vaddio cameras, resolution is expressed in terms of digital TV standards, with
1080p being the default in most cases. Resolution and frame rate are set together on Vaddio cameras.
2. The thing that usually flies out the window by January 10th.
RTMP
Real-Time Messaging Protocol. Used for livestreaming video (and audio, if available) to a service such
as YouTube Live.
RTSP
Real-Time Streaming Protocol. Used for streaming video and audio over your network.
soft conferencing client
A conferencing application (such as Zoom, Google Hangouts, or Skype for Business) that uses a
computer rather than requiring a conferencing codec.
SSL certificate
A file used with HTTPS proving that a web page really originates from its purported source. If you
enable or require HTTPS on a camera or other device without installing an SSL certificate, your
browser will pop up security warnings when you try to browse to the device's web interface.
streaming protocol
A set of rules that define how video and audio data are sent over the network. See RTMP and RTSP.
subnet mask
Network information automatically assigned in a DHCP network. If installing equipment on a non-
DHCP network, get this information from the network administrator.
trigger
An event, such as pressing the Home button on a connected TableMIC, that can be associated with a
macro (defined command sequence). Devices that originate trigger events are sometimes called
triggers or trigger devices.
UAC drivers
(Universal Audio Class) Standard USB audio drivers used by Vaddio conferencing products with audio
capabilities.
UCC, UC conferencing
Unified Communications Conferencing; refers to soft-client conferencing (such as Zoom or Skype for
Business) using a computer with USB-connected peripherals.
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USB 2
An older, lower-speed USB protocol; good for audio but offers lower maximum resolutions for video
conferencing. USB 2 products can be connected to USB 2 or USB 3 ports on your computer.
USB 3
A high-speed USB protocol, capable of handling high-quality video and audio as in conferencing
applications. USB 3 products should be connected to USB 3 ports; performance may be degraded
otherwise.
USB playback
Audio from other sites (far-end audio) in a conference call.
USB record
Audio from your site (near-end audio) in a conference call.
UVC drivers
(Universal Video Class) Standard USB video drivers used by Vaddio cameras. They're the reason your
computer doesn't have to stop and download a driver when you connect your new Vaddio USB camera
to it.
UVC extensions
Controls in UVC drivers to allow participants at the far end of a conference to control your camera, if it
processes UVC commands. The administrator may choose to disable these.
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Compliance and Conformity Statements
Compliance testing was performed to the following regulations:
FCC Part 15 (15.107, 15.109), Subpart B Class A
ICES-003, Issue 54: 2012 Class A
EMC Directive 2014/30/EU Class A
EN 55032: 2015 Class A
EN 55024: November 2010 Class A
IEC 60950-1:2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 Safety
EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2: 2013 Safety
FCC Part 15 Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15, Subpart B, of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his/her own expense.
Operation is subject to the following two conditions: (1) This device may not cause
interference, and (2) This device must accept any interference including interference that
may cause undesired operation of the device.
Changes or modifications not expressly approved by Vaddio can affect emission
compliance and could void the user’s authority to operate this equipment.
ICES-003 Compliance
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus
set out in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’emet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de la classe A
préscrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications
du Canada.
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European Compliance
This product has been evaluated for Electromagnetic Compatibility under the EMC Directive for Emissions
and Immunity and meets the requirements for a Class A digital device. In a domestic environment this
product may cause radio interference in which case the user may be required to take adequate measures.
Standard(s) To Which Conformity Is Declared:
EMC Directive 2014/30/EU
EN 55032: 2015 – Conducted and Radiated Emissions
EN 55024: November 2010 – Immunity
IEC 60950-1: 2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 – Safety
EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2: 2013 – Safety
IEC 62368-1: 2014 (2nd Edition) – Safety
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Warranty and Return Policy
Hardware warranty: Two (2) year limited warranty on all parts and labor for Vaddio manufactured products.
Vaddio warrants its manufactured products against defects in materials and workmanship for a period of
two years from the day of purchase, to the original purchaser, if Vaddio receives notice of such defects
during the warranty. Vaddio, at its option, will repair or replace products that prove to be defective. Vaddio
manufactures its hardware products from parts and components that are new or equivalent to new in
accordance with industry standard practices.
Exclusions: The above warranty shall not apply to defects resulting from improper or inadequate
maintenance by the customer, customers applied software or interfacing, unauthorized modifications or
misuse, mishandling, operation outside the normal environmental specifications for the product, use of the
incorrect power supply, modified power supply or improper site operation and maintenance. OEM and
special order products manufactured by other companies are excluded and are covered by the
manufacturer’s warranty.
Vaddio Customer Service: Vaddio will test, repair, or replace the product or products without charge if the
unit is under warranty. If the product is out of warranty, Vaddio will test then repair the product or products.
The cost of parts and labor charge will be estimated by a technician and confirmed by the customer prior to
repair. All components must be returned for testing as a complete unit. Vaddio will not accept responsibility
for shipment after it has left the premises.
Vaddio Technical Support: Vaddio technicians will determine and discuss with the customer the criteria
for repair costs and/or replacement. Vaddio Technical Support can be contacted by email at
support@vaddio.com or by phone at one of the phone numbers listed on support.vaddio.com.
Return Material Authorization (RMA) number: Before returning a product for repair or replacement
request an RMA from Vaddio’s technical support. Provide the technician with a return phone number, e-
mail address, shipping address, product serial numbers and original purchase order number. Describe the
reason for repairs or returns as well as the date of purchase. See the General RMA Terms and Procedures
section for more information. RMAs are valid for 30 days and will be issued to Vaddio dealers only. End
users must return products through Vaddio dealers. Include the assigned RMA number in all
correspondence with Vaddio. Write the assigned RMA number clearly on the shipping label of the box when
returning the product. All products returned for credit are subject to a restocking charge without exception.
Special order products are not returnable.
Voided warranty: The warranty does not apply if the original serial number has been removed or if the
product has been disassembled or damaged through misuse, accident, modifications, use of incorrect
power supply, use of a modified power supply or unauthorized repair.
Shipping and handling: Vaddio will not pay for inbound shipping transportation or insurance charges or
accept any responsibility for laws and ordinances from inbound transit. Vaddio will pay for outbound
shipping, transportation, and insurance charges for all items under warranty but will not assume
responsibility for loss and/or damage by the outbound freight carrier. If the return shipment appears
damaged, retain the original boxes and packing material for inspection by the carrier. Contact your carrier
immediately.
Products not under warranty: Payment arrangements are required before outbound shipment for all out of
warranty products.
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General RMA Terms and Procedures: RMA’s are valid for 30 days and will be issued to Vaddio dealers
only.
nEnd users must return products through Vaddio dealers.
nBefore a defective product can be authorized to send in for repair, it must first go through the
troubleshooting process with a member of the Vaddio Technical Support team.
nProducts authorized for repair must have a valid RMA (Return Material Authorization) number.
oVaddio RMA Team will issue the RMA number.
oAn RMA number is to be included in all correspondence with Vaddio.
oThe RMA number must appear clearly on the shipping label (not the box) when the product is
returned.
oA packing slip must be included on the inside of the box with the RMA number listed and reason for
RMA return.
nProducts received at Vaddio that do not have a valid RMA number clearly marked on the outside of the
shipping container may be refused and returned to sender.
nBoxes showing external damage will be refused and sent back to the sender regardless of the clearly
marked RMA number and will remain the responsibility of the sender.
RMA Charges (Restocking): All qualified returns must be made in unopened, original packaging with all
original materials.
nInitial shipments of equipment that are refused upon attempted delivery, for any reason, are subject to
restocking charges.
nThe Dealer has up to 60 days from the date of purchase to return Vaddio product for credit for future
purchases of Vaddio product only.
nThe Dealer has 61 to 90 days from the date of purchase to return Vaddio product with a 15% restocking
fee or $50.00 fee, whichever amount is greater
nThe Dealer has up to 30 days from the date of purchase to return OEM and other manufacturer’s
products with a 15% restocking fee or $50.00 fee, whichever amount is greater.
nNOTE: Special Order products from other manufacturers (identified in the Vaddio Price Guide as
noncancelable, nonreturnable and not refundable) are not eligible for advance replacement from Vaddio.
Advance Replacement Policies: For Vaddio manufactured products, advance replacement will be
provided for up to one (1) year after the initial shipment of products.
nNOTE: OEM and other manufacturer’s products are excluded from the Vaddio advance replacement
policy. Advance replacement will be provided for up to 30 days after initial shipment of OEM products.
Thereafter, a return to Vaddio and factory repair is offered during the other manufacturer’s warranty
period. Vaddio will determine if the returned product is qualified for the OEM warranty.
nNOTE: Special Order products from other manufacturers (identified in the Vaddio Price Guide as
noncancelable, nonreturnable and not refundable) are not eligible for advance replacement from Vaddio.
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Advance Replacement Procedures: The Vaddio Dealer must submit a non-revocable purchase order for
advance replacement equipment at normal dealer pricing. Credit shall be issued upon complete product
return (including all accessories) for dealers with Net 30 terms. For credit card accounts, charges will be
assessed to the credit card for the replacement and credited back upon complete product return.
nReturns must be made in the original Vaddio packaging with all original materials if at all possible.
Vaddio products with missing original materials will be billed to the dealer at dealer price.
nNOTE: OEM products must be returned in the original packaging with all materials and the RMA
number written on the shipping label only and not on the OEM box. If the return is incomplete and/or the
OEM box is defaced, the product shall be returned to the dealer and the RMA will not be credited.
nEquipment returned with “No Trouble Found” after advanced replacement will be assessed a full 15% or
$50.00 restocking fee (whichever is greater) for each item and may also be assessed for additional
charges to compensate for wear, damages and reconditioning.
nAll returns must be accompanied by RMA # as stated above.
nAll Advanced Replacement products are sent via 2-day service in the continental USA. If the product is
requested to be sent via priority or overnight shipping, the Dealer shall pay shipping costs. The dealer
can elect to supply their preferred shipping account number.
nInternational customers are responsible for all freight charges for equipment returned to Vaddio,
including international shipping, taxes, and duties, insurance and all other associated logistic charges.
Warranty Repair Terms and Procedures: Vaddio will repair any product free of charge, including parts
and labor, within the terms outlined in the warranty agreement for that product.
nCustomers must provide proof of the product’s purchase date.
nProduct that is within the warranty period will be repaired under the non-warranty terms if:
oThe equipment has been damaged by negligence, accident, act of God, mishandling, used with the
incorrect, modified or extended power supply or has not been operated in accordance with the
procedures described in the operating and technical instructions.
oThe equipment has been altered or repaired by other than the Manufacturer or an authorized service
representative.
oAdaptations or accessories other than those manufactured or provided by the Manufacturer have
been made or attached to the equipment, which in the determination of the Manufacturer, shall have
affected the performance, safety of reliability of the equipment; or the equipment’s original serial
number has been modified or removed.
nCustomer is responsible for shipping charges to send defective product under warranty to Vaddio.
Vaddio will pay ground service return shipping charges during the 2nd year of the warranty period.
nStandard return shipping method for products under warranty, but out of the advance replacement
warranty period, is ground shipment. Extra charges associated with priority shipping, when requested,
will be the responsibility of the customer.
Non-Warranty Repair Terms: Vaddio will repair any non-obsolete product that does not meet the terms of
the warranty. Non-warranty repair terms are as follows:
nThe customer is responsible for, and agrees to pay, all parts and labor costs associated with the repair.
Standard non-warranty repair charges are outlined below.
nCustomers must provide payment method and one of the following, prior to receiving an RMA:
oHard copy of a PO, for dealers with Net 30 terms and in good standing with Vaddio.
oValid credit card number - Credit card will be charged upon shipping repaired product back to
customer.
nRequest for COD: Customers will be notified of COD charges prior to shipping repaired unit.
nCustomer is responsible for all shipping charges both to and from Vaddio, and may use their own
carrier.
nCustomers will receive a courtesy call notifying them of total repair charges prior to return shipping.
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Non-Warranty Repair Charges: Total repair charges (per unit) for a non-warranty repair consist of the
following:
nCost of any replacement parts needed to repair the defect.
nLabor costs billed per hour after minimum charges/time.
nLabor charges include troubleshooting and repair time only.
nBurn-in time and final test time is not included in the labor charges.
nLabor time is rounded to the nearest quarter hour.
nLabor charges are billed at the prevailing rate for the category of equipment repaired, after minimum
charges/time. For prevailing labor rates, please contact the Vaddio technical support.
nAll shipping and handling costs are the responsibility of the customer for non-warranty repairs.
Minimum Labor Charges: All non-warranty repairs are subject to a minimum evaluation/repair labor
charge even if there is no problem found. Please contact Vaddio technical support for the current applicable
rate.
Repair Charge Estimates: Estimates on repair charges for a specific problem will not be given before an
RMA is issued and the actual product has been evaluated by a Vaddio technician. Repair estimates will be
given after the repair department receives and evaluates the unit.
nCustomers requesting an estimate on repair charges must do so up front when they call in for an RMA.
The RMA team will call or email with the estimate after evaluating the unit and before proceeding with
the repair.
nAny product evaluated for a repair estimate is still subject to the minimum labor charges even if the
customer decides not to proceed with the repair.
nVaddio does not guarantee estimates given on repair charges. Actual repair costs may exceed the
estimate.
nCustomer is responsible for actual repair charges, regardless of estimate.
Repair Policy Notes:
nDuration of Repair: Products are repaired on a first come first serve basis. The turn-a-round time of a
particular repair is dependent upon circumstances such as product type, the nature of the problem and
current repair volumes. Requests for expedited repair service will be considered on a case-by-case
basis.
nRepair Warranty: Vaddio guarantees all of its repair work, performed on non-warranty items, for 90
days from the day the repaired product is shipped back to the customer. If the original problem
described was not resolved or reoccurs within the 90-day period, Vaddio will repair the unit free of labor
charges. However additional material charges may apply unless the parts used to affect the repair are
again deemed defective.
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Photo Credits
This guide may include some or all of these photos.
European Space Agency (ESA) astronaut Samantha Cristoforetti, a Flight Engineer with Expedition 42,
photographs the Earth through a window in the Cupola on the International Space Station
By NASA - https://blogs.nasa.gov/ISS_Science_Blog/2015/03/06/women-in-space-part-two-whats-
gender-got-to-do-with-it/, Public Domain, https://commons.wikimedia.org/w/index.php?curid=38834990
Carl Sagan, Bruce Murray, Louis Friedman (founders) and Harry Ashmore (advisor), on the occasion of
signing the papers formally incorporating The Planetary Society
By credit NASA JPL - JPL, Public Domain, https://commons.wikimedia.org/w/index.php?curid=1180927
Main Control Room / Mission Control Room of ESA at the European Space Operations Centre (ESOC) in
Darmstadt, Germany
By European Space Agency - ESOC flickr, Credit: ESA - Jürgen Mai, CC BY-SA 3.0-igo,
https://commons.wikimedia.org/w/index.php?curid=36743173
Expedition 42 on orbit crew portrait, International Space Station, Mar. 7, 2015 – Barry Wilmore
(Commander) Top, Upside down, to the right cosmonaut Elena Serova, & ESA European Space Agency
Samantha Cristoforetti. Bottom center US astronaut Terry Virts, top left cosmonauts Alexander
Samokutyaev and Anton Shkaplerov.
By NASA - https://www.flickr.com/photos/nasa2explore/16166230844/, Public Domain,
https://commons.wikimedia.org/w/index.php?curid=38931301
European Space Agency astronaut Luca Parmitano, Expedition 36 flight engineer, outside the International
Space Station
By NASA - http://spaceflight.nasa.gov/gallery/images/station/crew-36/html/iss036e016704.html, Public
Domain, https://commons.wikimedia.org/w/index.php?curid=27263573
Chris Cassidy, Luca Parmitano, and Karen Nyberg, ISS, 2013. Photo Credit: NASA
Nicolas Altobelli, Rosetta Scientist at ESA's European Space Astronomy Centre, Villanueva de la
Cañada, Madrid, Spain
By European Space Agency - Nicolas Altobelli talks to the media, CC BY-SA 3.0-igo,
https://commons.wikimedia.org/w/index.php?curid=36743144
Andrea Accomazzo, ESA Rosetta Spacecraft Operations Manager, providing a live update from the Main
Control Room at ESA's European Space Operations Centre, Darmstadt, Germany during the Rosetta
wake-up day.
By European Space Agency - Live update from the Main Control Room, CC BY-SA 3.0-igo,
https://commons.wikimedia.org/w/index.php?curid=36743150
Sleeping goose
By ladypine - Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=1695227
By Rick Dikeman - Image:Wayne Gretzky 1997.jpg, CC BY-SA 3.0,
https://commons.wikimedia.org/w/index.php?curid=945698
Photo AS11-40-5948, Aldrin assembles seismic experiment, by National Aeronautics and Space
Administration, courtesy of the NASA History Office and the NASA JSC Media Services Center
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Index
A
admin password 23, 30
changing 30
default 23
AEC 13-15
AGC (automatic gain control) 53
anatomy of the system 9-10
API 78
Telnet 78
audio 10, 19, 52-54, 76-77
connections 10
controls 53-54
delay 54
muting 19, 52, 77
volume 76
volume controls 52
Audio page (web) 52-54
auto focus 42, 69
auto iris 40, 71-72
auto white balance 40-41, 71-72
B
backing up a configuration 32
backlight compensation 40-41, 71-72
bandwidth 48
behavior on power-up 18
bit rate (IP streaming setting) 48
blue gain 40-41, 71-72
browser compatibility 21
C
cable connectors 10, 13
calibration fault, correcting 73, 88
camera ID setting (DIP switch) 60
camera mount 11-12
installing 12
camera placement 11
camera select 19-20,See alsocamera ID set-
ting (DIP switch)
camera specifications 84
camera standby position 63
capabilities 3, 84
CCU settings 41, 70-72
ceiling-mounted cameras 12
cheat sheet 19-20, 41
color adjustment 41
lighting and image quality 41
chroma setting 40-41, 71-72
cleaning 89
color codes for status light 18, 87
color settings 40-41, 71-72
command history 82
compatibility, browsers 21
conferencing 45-46
configuration, saving or restoring 32
connecting the speaker 17
connection diagram 14-15
connectors 10
Constant Bit Rate (IP streaming setting) 48
Control Devices page (web) 55
controls available to admin 23
controls available to non-admin user 23
Controls page (web) 62
custom home position 38
D
damage, preventing 4, 11, 13
default IP address 26
default settings, restoring 81, 89
detail setting 40-41, 71-72
DHCP vs. non-DHCP networks 26
diagnosing issues 80, 85
diagnostic logs 37
Diagnostics page (web) 37
diagram, connection 14-15
DIP switches 60
soft 60
directional controls 19-20, 63
dynamic range (audio) 53-54
E
echo cancellation 13-15, 53
equalizer 54
F
factory defaults, restoring 81, 89
fault isolation 80, 85
firmware update 34
firmware version 82
focus 19-20, 42, 69
101
G
gain 40-41
blue 40-41
iris 41
red 40-41
gamma setting 40-41
getting help 37
guest access 30
H
HDMI audio embedder 15
Help page (web) 37
home position 38, 63, 66
custom 38
hostname 28
HTTPS, enabling or requiring 31
I
image flip setting (DIP switch) 60
importing a configuration 32
inactive sessions (web interface) 30
indicator light 18, 60, 73, 87
behavior 60, 73
color scheme 60
enabling/disabling 60
meaning of colors 18, 87
information, conference room 32
installation 12, 14-17
basic connections 14-15
camera 16
camera mount 12
speaker 17
inverted installation 12
IP address 19-21, 26, 28
camera, discovering 21
default 21, 26, 28
static, configuring 26, 28
IP streaming 45, 47-50, 78-79
enabling/disabling 45
settings 47-50, 78-79
IR cut filter 74
IR remote 19-20
iris settings 41, 71-72
L
labels, room 32
LED control 73
light, status indicator 18, 60, 73, 87
behavior 60, 73
color scheme 60
enabling/disabling 60
meaning of colors 18, 87
lighting settings 71-72
location of the camera 11, 32
locations of connectors 10
log files 37
login, admin 23
low-light adjustment 74
low-power (standby) state 63, 73-74
M
macros 55-57
creating and editing 56
testing 57
manual focus 19-20, 42, 69
Max Bandwidth (IP streaming setting) 48
media player 45
mic boost 53
MicPOD ports 10
microphone 19
muting 19
microphones 14-15, 52-53, 77
adjusting 53
muting 52, 77
motor calibration 73, 88
mount 11-12
installing 12
mounting the camera 11, 16
mounting the speaker 17
MTU (IP streaming setting) 51
muting 19, 52, 62, 75, 77
audio inputs 52, 77
audio outputs 52, 77
microphones 19, 77
speakers 77
video 62, 75
N
navigation buttons, hiding/showing 24
network configuration 28, 80
current 80
Networking page (web) 28
noise cancellation 53
NTP server 29
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O
One Push White Balance 41
operating environment 11, 89
P
packing list 4
page 28, 30-32, 37, 45-55, 62
Audio 52-54
Control Devices 55
Controls 62
Diagnostics 37
Help 37
Networking 28
Room Labels 32
Security 30-31
Streaming 45-51
pan 19-20, 43-44, 63, 66
direction 44
speed 43, 66
pan/tilt recalibration 73, 88
part numbers 4
passwords 23, 30
admin, default 23
user, default 23
Path (IP streaming setting) 49
performance specifications 84
physical and environmental specifications 84
ping command 80
point light compensation 41
power connector 10
power on/power off 18-20, 63, 74
precautions 4, 11
for handling the camera 4
for operating the system 11
presets 19-20, 38, 40, 63, 70
clearing 20
moving to 63, 70
renaming 40
setting 20, 38, 70
Pro A/V status light color scheme 60
product capabilities 3, 84
product returns and repairs 96
Q
Quality/Quantization (IP streaming setting) 48
quick reference 19-20, 41
remote control 19
Vaddio IR Remote Commander 20
R
ready state 63, 74
rebooting 36, 81
recalibration, pan and tilt 73, 88
red gain 40-41, 71-72
remote control 19-20
requirements 11
installation 11
mounting 11
reset 73, 88,See alsorebooting; restoring
default settings
pan and tilt motors 73, 88
Resolution (IP streaming setting) 47-48
restoring a configuration 32
restoring default settings 81, 89
RJ-45 connectors 13
room information 32
Room Labels page (web) 32
RTMP streaming 45, 50
RTSP streaming 45, 49
S
saving a configuration 32
Security page (web) 30-31
settings, default, restoring 81, 89
shelf, camera mount 12
site requirements 11
soft DIP switches 60
software update 34
solving problems 85
speaker 14-15, 17, 19, 54
mounting and connecting 17
volume, adjusting 19
speaker port 10
speakers 77
muting 77
specifications 84
speed 19-20, 42-43, 66-69
focus 69
Global Preset (defined) 42
Global Preset Non-Tri-Sync, setting 43
manual (defined) 42
manual, setting 43
pan 43, 66
tilt 43, 67
zoom 19-20, 43, 68
SSL certificate 31
standby (low-power) state 63, 73-74
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static IP address 26, 28
configuring 26, 28
status light 18, 60, 73, 87
behavior 60, 73
color scheme 60
enabling/disabling 60
meanings of colors 18, 87
storage environment 89
storing a configuration 32
stream viewer 45
streaming 45-50, 78-79
configuring 46
enabling/disabling 45
IP 45, 47-48
settings 46, 48-50, 79
state 78
USB 45-46
Streaming page (web) 45-51
streaming URL 49
super-wide mode setting (DIP switch) 60
supported web browsers 21
switch settings 12, 60
image flip (soft DIP switch) 12
in web interface 60
synchronizing audio and video 54
syntax help, Telnet commands 82
T
technical specifications 84
technical support 37
Telnet 31
disabling access via 31
Telnet API 78
Telnet commands 65-75, 79-83
syntax help 65, 82
typographical conventions 65
Telnet session 65, 82-83
ending 83
history 82
temperature, operating and storage 89
testing 57, 59
macros 57
triggers 59
third-party control 65
tilt 19-20, 43, 63, 67
speed 43
time zone 29
trigger command, failure to execute 59
trigger devices 55
triggers 55, 58-59, 78
defining 58
deleting 58
testing 59
troubleshooting 80, 85
U
UC conferencing status light color scheme 60
update 34
URL, RTSP streaming 49-50
USB streaming 45-46, 79
configuring 46
enabling/disabling 45
settings 79
user password 23, 30
changing 30
default 23
V
Vaddio IR Remote Commander 19-20
Variable Bit Rate (IP streaming setting) 48
version, firmware 82
video mute 62, 75
Video Quality (IP streaming setting) 47
video resolution (IP streaming setting) 47
virtual DIP switches 60
visual parts identification 9
volume controls 19, 52, 76
W
wall mount 12
installing 12
warranty 11, 96
web browsers supported 21
web interface 21, 24, 26, 28, 30-32, 37, 45-55,
62
accessing 21
accessing via direct connection 26
Audio page 52-54
Control Devices page 55
Controls page 62
Diagnostics page 37
Help page 37
navigation button labels 24
Networking page 28
Room Labels page 32
Security page 30-31
Streaming page 45-51
wide dynamic range setting 41
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Vaddio is a brand of Legrand AV Inc.· www.legrandav.com · Phone 800.572.2011 / +1.763.971.4400 · Fax
+1.763.971.4464 · Email av.vaddio.support@legrand.com·
Visit us at support.vaddio.com for firmware updates, specifications, drawings, manuals, technical support
information, and more.
©2019 Legrand AV Inc.
Vaddio is a registered trademark of Legrand AV Inc. All other brand names or marks are used for
identification purposes and are trademarks of their respective owners. All patents are protected under
existing designations. Other patents pending.
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