Overview
- What's in this Guide
- Features
Unpacking the Camera
A Quick Look at the Camera
Installation
Using the Remote Control
Web Interface
System Administration
Configuring Camera Behavior
Operating the Camera
Telnet Serial Command API
RS-232 Control
Specifications
Troubleshooting and Care
Compliance and Conformity Statements – RoboSHOT 12E USB and RoboSHOT 30E USB
Compliance and Conformity Statements – RoboSHOT 12 USB
Warranty and Return Policy
Photo Credits
Index

Vaddio RoboSHOT 12E USB User Manual

Displayed below is the user manual for RoboSHOT 12E USB by Vaddio which is a product in the Video Conferencing Cameras category. This manual has pages.

Related Manuals

Vaddio RoboSHOT 12E USB Manual

Vaddio RoboSHOT 12E AVBMP Manual

Vaddio RoboSHOT 12E SDI Manual

Complete Manual for

RoboSHOT USB Enterprise-Class PTZ

Conferencing Cameras

Including RoboSHOT 12 USB, RoboSHOT 12E USB,

and RoboSHOT 30E USB

Document 411-0000-30 Rev E

May 2019

Contents

Overview 1

What's in this Guide 1

Features 2

Unpacking the Camera 3

A Quick Look at the Camera 5

Front of the Camera 5

Back of the Camera – RoboSHOT 12 USB 6

Back of the Camera – RoboSHOT 12E USB and RoboSHOT 30E USB 7

Installation 8

Don’t Void Your Warranty! 8

Before You Install the Camera 8

Installing the Wall Mount 9

About Ceiling-Mounted Cameras 9

Video Resolution Setting 10

Camera Behavior Settings – RoboSHOT 12 USB 11

RS-232 Serial Communication Settings 12

RS-232 Connector Pin-Out 12

Cabling Notes 13

Connecting the Camera 14

Basic Connections – RoboSHOT 12 USB 14

Basic Connections – RoboSHOT 12E USB or RoboSHOT 30E USB 15

Installing the Camera 16

Powering Up the Camera 17

Status Light 17

Using the Remote Control 18

Quick Reference 18

IR Remote Details 19

Storing a Preset Using the Remote 19

Clearing a Preset Using the Remote 19

Web Interface 20

Getting the Camera's IP Address 20

Accessing the Web Interface 20

Browser Support 20

User Access 21

Administrative Access 22

Compact Menu View 22

Web Interface Quick Reference 23

System Administration 24

For Non-DHCP Environments: Configuring the Device with a Static IP Address for Initial

Installation 24

Changing the Camera's Hostname 27

Optional For DHCP Environments: Changing from a DHCP Address to a Static IP Address 27

Specifying Time Zone and NTP Server 28

Managing Access and Passwords 29

Disabling Telnet Access 29

Enabling or Requiring HTTPS 30

Adding Room Information to the Screen 31

Saving (Exporting) or Restoring (Importing)a Configuration 32

Installing a Firmware Update 33

Rebooting the Camera 34

Contacting Vaddio Technical Support 35

Viewing Diagnostic Logs 35

Configuring Camera Behavior 36

Setting the Custom Home Position and Other Preset Shots 36

Renaming Presets and Custom CCU Scenes 37

Initial Lighting and Color Settings 37

Lighting Adjustments 38

Adjusting the Color and Image Quality Settings 38

Lighting and Image Quality Quick Reference 39

Color Adjustment Quick Reference 40

Saving Color and Lighting Settings 40

Adjusting the Focus 41

Speed Adjustments 42

About Tri-Synchronous Motion 42

Setting the Speeds for Manual Movements 42

Setting the Speeds of Movements to Presets 43

Adjusting Tri-Synchronous Motion Speed 43

Setting the Direction for Camera Movements 44

Configuring Streaming 45

About Streaming 45

Enabling or Disabling Streaming 45

Configuring USB Streaming 46

Setting up IPStreaming in Easy Mode 47

Setting up IPStreaming in Custom Mode 48

RTSPStreaming Protocol and URL 48

Configuring RTMP Streaming 49

Advanced: Changing MTU 50

Reading the Camera's Switches 51

Basic Camera Settings – RoboSHOT 12E USB and RoboSHOT 30E USB 52

Software-Controlled Video Output Resolution Setting 53

Additional Camera Settings 54

iii

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Operating the Camera 56

Switching the Camera Off or On (Standby) 56

Stopping or Resuming Video 56

Managing the Camera Ready State 56

Moving the Camera 57

Zooming In or Out 57

Moving the Camera to a Preset Position 57

Telnet Serial Command API 58

camera home 59

camera pan 59

camera tilt 60

camera zoom 61

camera focus 62

camera preset 63

camera ccu get 64

camera ccu set 65

camera ccu scene 66

camera led 66

camera standby 67

streaming ip enable 67

streaming settings get 68

network settings get 69

network ping 69

system reboot 70

system factory-reset 70

history 71

version 71

help 71

exit 72

RS-232 Control 73

Camera Movement, Zoom, and Focus Commands 73

Movement, Zoom, and Focus Inquiry Commands 75

Color and Light Management Commands 76

Shutter Speed Values (CAM_Shutter) 78

Iris Values (CAM_Iris) 79

Iris Gain and Gain Limit Values (CAM_Gain) 80

Color and Light Management Inquiry Commands 80

Other Commands 81

Other Inquiry Commands 81

Specifications 83

Troubleshooting and Care 84

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Status Light 85

Restoring Default Camera Settings 85

Operation, Storage, and Care 86

Compliance and Conformity Statements – RoboSHOT 12E USB and RoboSHOT 30E USB 87

FCC Part 15 Compliance 87

ICES-003 Compliance 87

European Compliance 88

Compliance and Conformity Statements – RoboSHOT 12 USB 89

FCC Part 15 Compliance 89

ICES-003 Compliance 89

European Compliance 90

Warranty and Return Policy 91

Photo Credits 95

Index 96

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Overview

This guide covers the RoboSHOT®USB enterprise-class PTZ conferencing cameras:

nRoboSHOT 12 USB, North America – 999-9920-000 (silver and

black)

nRoboSHOT 12 USB, Europe and UK – 999-9920-001 (silver and

black)

nRoboSHOT 12 USB, Australia and New Zealand – 999-9920-009

(silver and black)

nRoboSHOT 12E USB, North America – 999-99200-000 (black), 999-99200-000W (white)

nRoboSHOT 12E USB, Europe and UK – 999-99200-001 (black), 999-99200-001W (white)

nRoboSHOT 12E USB, Australia and New Zealand – 999-99200-009 (black), 999-99200-009W (white)

nRoboSHOT 30E USB, North America – 999-99230-000 (black), 999-99230-000W (white)

nRoboSHOT 30E USB, Europe and UK – 999-99230-001 (black), 999-99230-001W (white)

nRoboSHOT 30E USB, Australia and New Zealand – 999-99230-009 (black), 999-99230-009W (white)

Some models may be unavailable at this time.

What's in this Guide

This guide covers

nUnpacking

nPhysical features

nSwitch settings

nInstallation

nControlling the camera using the IR remote

nWeb interface:System administration and performance/behavior configuration

nTelnet and RS-232 API references

nSpecifications

nTroubleshooting

nWarranty and compliance/conformity information

For your convenience, the information you need to install this product is also available in the smaller, stand-

alone Installation Guide for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras.

Features

nRoboSHOT 12 USB and RoboSHOT 12E USB:12x optical zoom – perfect for huddle rooms and small

to medium conference rooms

RoboSHOT 30E USB:30x optical zoom – best for medium to large venues such as houses of worship

and lecture theaters

nRoboSHOT 12 USB:Exmor®1/2.8 type image sensor

RoboSHOT 12E USB and RoboSHOT 30E USB: Exmor R™ back-lit 1/2.5 type, high-speed, low-noise

image sensor

nSimultaneous uncompressed USB 3.0 and H.264 IP streaming (RTSP or RTMP)

nSelectable IP stream resolution; USB stream resolution auto-negotiated with conferencing client

nHDMI video output for local display

nSmooth, silent direct-drive motors for precise pan and tilt movements at up to 120° per second

nTri-Synchronous MotionTM simultaneous-arrival pan/tilt/zoom movement between presets

nUniversal Video Class (UVC) drivers supported in Windows®, Mac®OS, and Linux operating systems,

compatible with most UC conferencing applications

nPresenter-friendly IR remote control

nIntegration-ready Telnet and serial RS-232 control

nFull administrative control via web interface; manage the camera remotely while monitoring the stream

separately

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Unpacking the Camera

Make sure you have received all the items you expected.

Download manuals, dimensional drawings, and other information from www.vaddio.com/support.

Caution

Always support the camera's body when lifting or moving it. Lifting the camera by its head or mounting arm

will damage it.

Note

Some models may be unavailable at this time.

RoboSHOT 12 USB, North America– 999-9920-000 (silver and black)

RoboSHOT 12 USB, Europe/UK– 999-9920-001 (silver and black)

RoboSHOT 12 USB, Australia/NewZealand – 999-9920-009 (silver and black)

nRoboSHOT 12 USB Camera

nVaddio IR Remote Commander

n12 VDC, 3.0 Amp switching power supply with AC cord set(s)

nThin Profile Wall Mount with mounting hardware, black

nEZCamera RS-232 control adapter, part number 998-1001-232

nUSB 3.0 Type A to Type B cable, 6 ft. (1.8m)

nQuick Start Guide

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

RoboSHOT 12E USB, North America– 999-99200-000 (black); 999-99200-000W (white)

RoboSHOT 12E USB, Europe/UK– 999-99200-001 (black); 999-99200-001W (white)

RoboSHOT 12E USB, Australia/NewZealand – 999-99200-009 (black); 999-99200-009W (white)

nRoboSHOT 12E USB camera, black or white

nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color

nVaddioIR Remote Commander

nPoE+ mid-span power injector with AC cord set(s)

nEZCamera RS-232 control adapter, part number 998-1001-232

nUSB 3.0 Type A to Type B cable, 6 ft. (1.8m)

nQuick Start Guide

RoboSHOT 30E USB, North America– 999-99230-000 (black); 999-99230-000W (white)

RoboSHOT 30E USB, Europe/UK– 999-99230-001 (black); 999-99230-001W (white)

RoboSHOT 30E USB, Australia/NewZealand – 999-99230-009 (black); 999-99230-009W (white)

nRoboSHOT 30E USB camera, black or white

nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color

nVaddio IR Remote Commander

nPoE+ mid-span power injector with AC cord set(s)

nEZCamera RS-232 control adapter, part number 998-1001-232

nUSB 3.0 Type A to Type B cable, 6 ft. (1.8m)

nQuick Start Guide

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

A Quick Look at the Camera

This section covers the physical features of the camera.

Front of the Camera

This photograph shows a RoboSHOT 12 USB camera. The RoboSHOT 12E USB and RoboSHOT 30E

USB are similar in appearance, and are available in either black or white.

Camera and Zoom Lens:

nRoboSHOT 12 USB: 12x optical zoom (12x in Super-Wide mode, 10x in normal mode). Recommended

for small to medium sized conference rooms.

nRoboSHOT 12E USB: 12x optical zoom; recommended for small to medium sized conference rooms.

nRoboSHOT 30E USB: 30x optical zoom; recommended for larger rooms.

IR sensor: Receives signals from the IR remote. Make sure there's nothing directly in front of the camera

base, and point the remote at the camera.

Status light: The multi-colored LED indicates the camera's current state.

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Back of the Camera – RoboSHOT 12 USB

n12 VDC 3.0 A – EIAJ-04 jack. Connect only the power supply shipped with the camera or approved

replacement 12 VDC, 3A power supply. This connection is not needed if you connect to the network

using a mid-span PoE+ power injector.

nNetwork PoE+ – RJ-45 connector. Connect to the network for network access for IP streaming and

camera control via web interface or Telnet. Optionally connect to the network using a mid-span PoE+

power injector for power, streaming, and control.

nUSB 3.0 – USB type B connector. Connect to a computer for use with soft conferencing applications.

Provides uncompressed USB 3.0 stream.

nHDMIvideo select switch – Select the appropriate HDMI video output resolution for the near-end

video display. USB streaming resolution is auto-negotiated; IP streaming resolution is set in the

administrative web interface.

nCamera Settings – DIP switches to set camera behaviors such as IR frequency, image flip (camera is

invertible), normal or Super-Wide mode, and baud rate. See Camera Behavior Settings.

nHDMI – HDMI video output connector. Connect to the near-end video display.

nRS-232 – RJ-45 connector. Optionally connect to a controller to manage the camera using a modified

VISCA protocol.

Note

A label on the bottom of the camera lists the rotary and DIPswitch settings.

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Back of the Camera – RoboSHOT 12E USB and RoboSHOT 30E USB

nNetwork PoE+ – RJ-45 connector. Connect to the network via mid-span PoE+ power injector.

Provides power and network access for IP streaming and camera control via web interface or Telnet.

nUSB 3.0 – USB type B connector. Connect to a computer for use with soft conferencing applications.

Provides uncompressed USB 3.0 stream.

nHDMIvideo select switch – Select the appropriate HDMI video output resolution for the near-end

video display. USB streaming resolution is auto-negotiated; IP streaming resolution is set in the

administrative web interface.

nHDMI output – HDMI video output connector. Connect to the near-end video display.

nRS-232 port – RJ-45 connector. Optionally connect to a controller to manage the camera using a

modified VISCA protocol.

Note

A label on the bottom of the camera lists the rotary switch settings.

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Installation

This section covers:

nSelecting the location for the camera

nInstalling the mount

nRS-232 cable pin-out and communication settings

nSettings for the physical switches on the camera

nConnection diagrams

nConnecting and mounting the camera

And a required safety note here:

Note

PoE type networks connected to this equipment are for intra-building use only and should not be connected

to lines that run outside of the building in which this product is located.

Don’t Void Your Warranty!

Caution

Always support the camera's body when lifting or moving it. Lifting the camera by its head or mounting arm

will damage it.

Caution

This product is for indoor use. Do not install it outdoors or in a humid environment without the appropriate

protective enclosure. Do not allow it to come into contact with any liquid.

For RoboSHOT 12 USB:Use the power supply included with the camera or recommended for use with it.

Always check the output voltage listed on the power supply label, as power supplies for different products

may look nearly identical. Using the wrong power supply will void the warranty, possibly causing unsafe

operating conditions and damage to the product.

Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these

things happen, return it to Vaddio for safety and functional testing.

Before You Install the Camera

Things to keep in mind when deciding where to install the camera:

nConsider camera viewing angles, lighting conditions, line-of-sight obstructions, and in-wall obstructions

where the camera is to be mounted.

nEnsure that the camera body can move freely and will normally point away from the ceiling and lights.

The camera will not perform well if it is pointed toward a light source such as a light fixture or window.

nIf the IR Remote Commander will be used, ensure that nothing blocks the IR lens in the camera's base.

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Prepare for a successful installation:

nBe sure you can identify all cables correctly.

nCheck Cat-5 cables for continuity.

nEnsure that the video resolution rotary switch and the DIP switches (if any) are set appropriately.

nTalk to the network administrator. If installing the camera in a non-DHCP network (one that does not

automatically assign IP addresses), you will need to configure the camera with a static IP address as

directed by the network administrator.

Installing the Wall Mount

The camera is shipped with a wall mount. Other mounting options are available as well. Contact us if you

don’t have the camera mount you need.

You can install the camera wall mount to a 2-gang wall box or directly to the drywall.

nIf you mount it to drywall, use the wall anchors provided with the wall mount.

nIf you mount it to a wall box, use the cover plate screws supplied with the wall box.

If you install the camera wall mount to drywall, use the wall anchors provided with the mount.

About Ceiling-Mounted Cameras

If you use an inverted mount, set the camera's Image Flip DIP switch ON for inverted operation. This

orients the video image correctly and sets the tilt motors to respond appropriately to tilt up and down

commands from the remote, web interface, and connected control devices.For RoboSHOT Elite series

cameras, this switch is available to the administrator on the System page of the web interface.

Note

If mounting this camera using the Half-Recessed Ceiling Mount, you will need to power the mount's IR

receiver separately to use the IRremote with the camera. Use Power Extension Module 999-1005-021.

This camera does not supply power to the mount's IR receiver.

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Video Resolution Setting

A rotary switch sets the HDMI video resolution. USB streaming resolution is negotiated with the host PC

and the application, and the IP streaming resolution is set via the web interface.

Set the desired video output resolution with the rotary switch before installing the camera. The video

resolutions are mapped differently on the rotary switch for the newer Elite-series cameras.

RoboSHOT 12 USB camera

RoboSHOT 12E USB or RoboSHOT 30E USB camera

For the newer Elite-series cameras: If the camera has been updated to version 3.1.0 firmware or later,

Position 0 selects software control. Set video output resolution in the web interface. See Software-

Controlled Video Output Resolution Setting.

The default resolution is 1080p/59.94. This capability is not available in earlier firmware versions or on the

older RoboSHOT 12 USB camera.

A label on the bottom of the camera provides a quick reference for setting the rotary switch.

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Camera Behavior Settings – RoboSHOT 12 USB

The RoboSHOT 12 USB camera uses DIP switches to set camera behaviors; the RoboSHOT 12E USB

and RoboSHOT 30E USB cameras set all camera behaviors in the web interface.

A label on the bottom of the camera provides a quick reference for setting the switches.

Set the switches appropriately before mounting the camera.

After the camera is installed, you can read the switches from the camera's web interface.

Note

When the camera is not inverted, DIP switches are in their default positions when they are up.

IR Frequency Selection:If there are multiple cameras in the room, use switches 1 and 2 to configure

each with a different IR frequency to allow the IR Remote Commander to control them independently. Then

use the Camera Select buttons at the top of the remote to select the camera you want to control.

nSW1 and SW2 up: IR frequency 1

nSW1 down, SW2 up: IR frequency 2

nSW1 up, SW2 down: IR frequency 3

IR: Leave switch 3 in the default UP position if the IR remote will be used.

Image Flip: If mounting the camera upside-down, set switch 4 to the DOWN position: IMAGE FLIP ON.

This orients the video image correctly and sets the tilt motors to respond appropriately to tilt up and down

commands from the remote, web interface, and connected control devices.

Super Wide: In normal mode, the camera has a 67.2º horizontal field of view (HFOV). For Super Wide

mode, set switch 5 to the DOWN position for a 12X, 73º horizontal angle of view.

Baud:Set switch 6 to the baud rate of the device connected to the RS-232 port. The default is 9600 bps.

The 38400 baud setting is optional if the connected control device supports it.

HDMI Color: Set the color space for the HDMI output to YCbCr (default; switch 7 UP) or sRGB.

Switch 8 is not currently used.

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

RS-232 Serial Communication Settings

The RS-232 serial port (RJ-45, color-coded blue) on the camera's back panel enables third-party control.

Parameter Value

Communication Speed 9600 bps or 38400 bps, switch-

selectable

Number of start bits 1

Number of stop bits 1

Number of data bits 8

Parity None

Flow control None

RS-232 Connector Pin-Out

Connector pin-out:

nPin 1: Not used

nPin 2: Not used

nPin 3: Not used

nPin 4: Not used

nPin 5: Not used

nPin 6: GND

nPin 7: RXD (from TXD of control source)

nPin 8: TXD (to RXD of control source)

Caution

Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipment

damage and will void the warranty.

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Cabling Notes

Caution

Do not use pass-through RJ-45 connectors. If they are crimped incorrectly, they can damage

the connectors on the product, cause intermittent connections, and degrade signal quality.

Physical damage to the connectors may void your warranty.

Intact – will make reliable contact

with cable connector

Damaged – Bent contact fingers

will NOT make reliable contact

with cable connector

Use Cat-5e or better cable. We recommend using high-quality connectors and a high-quality crimping tool.

We recommend shielded cabling if the cables will be coiled, run tightly with other cables, or placed close

sources of electromagnetic interference such as power lines.

Caution

Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipment

damage and will void the warranty.

Pro Tip

Label all cables at both ends.

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Connecting the Camera

Note

Talk to the network administrator before you connect the equipment.

If you install this equipment on a non-DHCP network (one that uses only static IP addresses), you may

need to configure the camera with a static IP address before you connect it to the network. Work with the

network administrator to determine how to configure the equipment.

Basic Connections – RoboSHOT 12 USB

Here is an example of how the RoboSHOT 12 USB camera might be set up in a medium-size conference

room. In this setup, a PC uses a unified communications conferencing application to manage the camera

and an EasyUSB Mixer/Amp with attached microphones and speakers.

Note

RoboSHOT 12 USB output is USB 3.0; EasyUSB Mixer/Amp is USB 2.0.

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Basic Connections – RoboSHOT 12E USB or RoboSHOT 30E USB

Here is the same installation using an Elite-series camera. Again, please note that the camera's output is

USB 3.0; the EasyUSB Mixer/Amp is USB 2.0.

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Installing the Camera

Caution

Before you start, be sure you can identify all cables correctly. Connecting a cable to the wrong port can

result in equipment damage.

Caution

Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipment

damage and will void the warranty.

1. Verify that you have set the switches on the back of the camera to the desired settings.

2. Route the cables through the opening in the mounting shelf and connect them to the camera.

Caution:

Use the power supply shipped with the camera. Using a different power supply will damage the camera

and void the warranty, and may create an unsafe operating condition.

3. Place the camera on the mount.

4. Attach the camera to the mount using the mounting screw supplied with the camera.

Image for illustration only; not to scale. Camera and mount details may differ.

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Powering Up the Camera

Connect camera power.

The camera will initialize and move. This will take a few seconds. When an image is available, the camera

is ready to accept control information.

Status Light

The light in the camera's base indicates its current state.

nBlue – Camera is active

nPurple – Standby mode or booting

nYellow – Firmware update is in progress

nBlinking blue – USB cable is disconnected (UC color scheme)

nBlinking red – Video mute is on (UC color scheme)

Caution

Do not remove power or reset the camera while the indicator is yellow, showing a firmware update in

progress. Interrupting a firmware update can make the camera unusable.

Note

By default, the camera's status light is active during normal operation; however, it can be configured to

remain off when the camera is powered up. The camera may be sending video even if the indicator light is

off.

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Using the Remote Control

The remote provides basic camera control.

Quick Reference

What do you need to do? Button(s)

Power on or standby Power (green button at top right)

Select the camera to control (if this remote

controls more than one)

Camera Select buttons 1 through 3 (second row on the

remote)

Discover the camera's IP address Data Screen button (top left) – press and hold for 3

seconds

Move the camera Arrow buttons and Home button (dark red)

Move the camera to a preset position Position Preset buttons 1 through 6 (bottom two rows)

Focus the camera Auto Focus button (near arrow buttons)

Manual Focus buttons Near and Far (below Zoom Speed

buttons)

Change zoom speed Zoom speed buttons – Slow Tand Wor Fast Tand Wfor

telephoto and wide-angle modes (center)

Adjust for excess light behind the camera's

subject

Back Light button (top center)

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

IR Remote Details

The remote provides the following functions:

Data Screen – Press and hold for 3 seconds to display the camera’s IP address and

MAC address on the near-end display. Press momentarily to dismiss the information.

Power indicator – Shows power on, IR transmission, and battery level.

Power – Switch the selected camera on or off.

Back Light – Use or turn off back light compensation.

Camera Select – In multi-camera installations, selects the camera to be controlled.

See Camera Behavior Settings – RoboSHOT 12 USB or Basic Camera Settings –

RoboSHOT 12E USB and RoboSHOT 30E USB for information on configuring the

camera as camera 1, 2, or 3.

Pan/Tilt (arrow button) controls and Home button – Control the camera’s

position.

Std. Pan and Rev. Pan – Control how the camera responds to the arrow buttons.

Helpful for ceiling-mounted cameras and installations where the camera will point at

the person using the remote.

Pan/Tilt Reset – Not used.

Auto Focus – Switch the camera to Auto-Focus mode.

Zoom Speed – Select Slow or Fast movements for telephoto and wide-angle shots.

nT(slow and fast) – Telephoto

nW(slow and fast) – Wide-angle

Manual Focus – Switch the camera to Manual Focus mode.

Near (-) adjustment – Moves the focus nearer when in manual focus mode.

Far (+) adjustment – Moves the focus farther when in manual focus mode.

Position Presets 1 through 6 – Move the camera to a predefined position.

Preset – Save the camera’s current position as one of the numbered presets.

Reset – Clear the saved position presets.

The web interface offers greater control over camera movements to presets (such as setting the speed for

Tri-Synchronous Motion), and provides additional presets.

Storing a Preset Using the Remote

Set up the shot using the pan, tilt, and zoom controls. Then hold down the Preset button and press one of

the numbered preset buttons.

Clearing a Preset Using the Remote

Press and hold the Reset button while pressing the preset number you want to clear.

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Web Interface

The camera's web interface allows control via a network connection, using a browser. Password-protected

pages provide administrative access to tasks such as setting passwords, changing the IP address,

viewing diagnostics, and installing firmware updates. The user login (or guest access, if it is

enabled)provides access to camera controls similar to those available from the IR remote.

You will need to know the camera's IP address to use the web interface. If the LAN has a DHCP server,

the camera will get its IP address, gateway and routing information automatically and you will be able to

browse to it. If not, you will need to configure the camera to use a static IP address.

Getting the Camera's IP Address

You will need to be able to view the camera's video output.

1. Press the Data Screen button on the remote. The display presents the camera's IP address and MAC

address.

2. Press the Data Screen button again to dismiss the information.

If the address is 169.254.1.1, the camera is using its default IP address. This usually means one of these

things:

nThe network automatically assigns IP addresses, but the camera is not connected to the network.

nThe network does not automatically assign IP addresses, and you need to configure the camera for the

network. See Configuring the Camera with a Static IP Address.

If the address is 169.254.1.1, the camera is using its default IP address and you will need to configure it for

your network. You can configure the camera’s static IP address either through the network or from a

computer connected directly to its Network/PoE+ port. You may need a crossover cable.

Accessing the Web Interface

Enter the IP address or hostname in your browser's address bar. You may need to enter http:// or

https:// as a prefix to keep the browser from treating it as a search query.

(Example:http://10.30.200.125)

Browser Support

We have tested this product with these web browsers:

nChrome®

nMicrosoft® Internet Explorer®

nSafari®

nFirefox®

We test using the browser version available from the vendor at that time. Older versions of these browsers

are likely to work, and other browsers may also work.

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User Access

By default, the web interface opens to the Controls page, but the camera can be configured to require a

user login. The default user password is password, but this can be changed. Check with the system

administrator if the camera's web interface requires you to log in.

Only the Controls page is available with user-level access.

Your camera's Controls page may look somewhat different.

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Administrative Access

If you are on the Controls screen, you’re logged in at the user level, or guest access is enabled and you’re

not logged in at all. Open the menu to log in as admin.

The default admin password is password, but this can be changed.

Note

For best security, Vaddio strongly recommends changing the user and admin passwords from the default.

Using the default passwords leaves the product vulnerable to tampering.

The admin account has access to system administration tasks and performance/behavior configuration

tasks. System administration tasks are on the following pages, listed in the lower portion of the left

navigation panel:

nNetworking page – Configure date and time settings, hostname, and IP addressing.

nSecurity page – Set passwords and access other security settings.

nSystem page – View firmware version and switch settings, reboot, restore factory defaults, and update

firmware.

nRoom Labels page – Information to display on the web interface screens, including the conference room

name and phone number and the in-house number for AV assistance.

nHelp page – Tech support contact information and a link to the product information library on the Vaddio

website.

nDiagnostics page – View or download the diagnostic log when troubleshooting issues.

Performance and behavior configuration tasks are on the following pages, listed in the upper portion of the

left navigation panel:

nCamera page – Control the camera, make adjustments, create and manage presets and CCU scenes.

nStreaming page – USB device settings and IP streaming.

Compact Menu View

By default, the navigation buttons in the camera's administrative interface display an icon and a text label.

You can also select the compact view of the menu buttons instead of the standard view. The button at the

bottom of the menu toggles between the two views.

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Web Interface Quick Reference

Where to find the controls you need right now for camera administration and configuration.

Operator controls are available on the Controls page, with guest or user access.

What do you need? Go to this page

Basic operation

nStop sending video (video mute)

nEnter or exit standby mode

Any page

Camera operation and behavior

nMove or zoom the camera

nSet, clear, or select camera presets and lighting/color settings

nSpecify whether to use automated adjustments (auto-iris, auto

white balance, backlight compensation)

nSet motors for inverted operation (Settings button reveals the

control)

nSet the speed for pan, tilt, or zoom motions

nFocus the camera (Focus button reveals the focus control)

Camera

Camera behavior

nStatus light color scheme (Pro A/V or UC)

nUVC-Compliant or Client Custom USB streaming

System: DIP Switches

tab, General tab

Access management

nGuest access

nAccount passwords

nAutomatic logout for idle sessions

Security

USB and IP streaming settings Streaming

Other IP settings

nHostname

nDHCP or static addressing

nStatic: IP address, subnet mask, gateway

Networking

Date and time, time zone, and NTP server Networking

Information about the camera

nRoom location and phone number

nHelp desk phone number

Room Labels

Reboot or reset to factory defaults System: Firmware

Firmware

nCurrent version information

nSave (export) and restore (import) configuration

nFirmware update

System: Firmware

Vaddio Technical Support contact information Help

Diagnostic logs Diagnostics

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System Administration

This chapter covers settings for managing the camera as an element of your network.

Administrative tasks are on these pages:

nNetworking – Time settings, hostname, and other network configuration

nSecurity – Passwords, guest access, other IT security-related settings

nRoom Labels – Helpful information to display in the web interface

nSystem – Controls to reboot, reset to factory defaults, and run firmware updates, read the rear panel

switches, and access the soft DIP switches

nHelp – Contact information for Vaddio Technical Support and a link to the documentation for this

product

nDiagnostics – Logs to help Vaddio Technical Support troubleshoot issues

See Configuring Camera Behavior for information on image adjustments, streaming configuration, and

other items related to camera behavior.

Note

Vaddio's RoboSHOT series cameras all have very similar web interfaces. Some of the screen shots in this

manual may be from other models in the RoboSHOT series.

For Non-DHCP Environments: Configuring the Device with a Static IP

Address for Initial Installation

NETWORKING PAGE

Caution

Consult your IT department before editing network settings. Errors in network configuration can make the

camera inaccessible from the network. Do not change DHCP/Static addressing, IP address, subnet mask,

or gateway unless you are very familiar with the characteristics and configuration of the network where you

install the camera.

By default, the camera is set to DHCP and you do not need to configure it with a static IP address.

However, if no DHCP server is available to automatically assign an address, the camera will use the

default IP address of 169.254.1.1. If this is the case, you may need to follow this procedure.

If you install more than one camera on a network that does not automatically assign IP addresses (a non-

DHCP network), follow this procedure to prevent IP address conflicts.

Note

If the camera is currently at an IP address other than 169.254.1.1, skip this section unless you are

instructed to configure the camera with a static IP address.

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

To access the camera's Networking page during installation (skip this procedure if the camera

has already been in service on this network):

1. Connect the camera according to the connection diagram, but do not connect the camera to the

network.

2. Connect the network port on the camera to the network port on a computer. Depending on the

computer, you may need a crossover cable.

3. On the computer, open a browser and access the camera's web interface at http://169.254.1.1.

4. Log in as admin. The default password is password.

5. Navigate to the Networking page.

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To configure the camera with a static IP address:

1. Work with your IT department to determine the correct IP address, subnet mask, and gateway to

assign.

2. On the Networking page, set IP Address to Static.

3. Enter the IP address, subnet mask, and gateway as directed by the IT staffer; then save your work. The

camera is now ready to be connected to the network.

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Changing the Camera's Hostname

NETWORKING PAGE

If your network supports hostname resolution, you may find it convenient to change the camera's

hostname to something easy to remember, such as camera-center-boardroom.

Work with your IT department to ensure that the new hostname conforms to the organization's naming

conventions.

Optional For DHCP Environments: Changing from a DHCP Address to a

Static IP Address

NETWORKING PAGE

In a network that assigns IP addresses automatically, the camera's IP address may change from time to

time. To keep this from happening, set the IP address to Static. Do not change the IP address, subnet

mask, or gateway unless your IT staff instructs you to do so.

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Specifying Time Zone and NTP Server

NETWORKING PAGE

Using automatic NTP updating ensures that the timestamps in the camera's diagnostic log are accurate.

Specifying your time zone may make it easier to match logged events with other actions and external

events.

1. To make the time zone and NTP server editable, enable Automatic NTP Updating.

2. Select the desired time zone from the list.

3. If desired, specify the NTP server to use. If you are not sure about this, use the default.

You may need to refresh the system time display.

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Managing Access and Passwords

SECURITY PAGE

Things you can do on this page:

nAllow people to access the Controls screen without logging on (Allow Guest Access) – this is enabled

by default

nSet whether inactive sessionslog off automatically or not (Automatically Expire Idle Sessions) – by

default, inactive sessions expire after 30 minutes

nChange the password for the admin account (default is password)

nChange the password for the user account (default is password)

nAllow or disable access via Telnet (by default, access via Telnet is enabled)

nRequire HTTPS for web access (by default, HTTP is also permitted)

nAllow or deny device discovery (allowed by default)

Note

Consult your network security specialist before changing any of these settings.

Note

For best security, Vaddio strongly recommends changing the user and admin passwords from

the default. Using the default passwords leaves the product vulnerable to tampering. Be sure you have a

way to remember the passwords after changing them.

Disabling Telnet Access

SECURITY PAGE

If your installation does not require camera access via Telnet, you may choose to disable the camera's

internal Telnet server.

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Enabling or Requiring HTTPS

SECURITY PAGE

By default, the web interface uses the HTTP protocol. You can configure the camera's web interface to

require a secure HTTPS connection instead.

Caution

Consult your network security professional to manage the camera's SSL certificate. Do not make any

changes in the Certificate or Private Key text boxes without guidance from your organization's network

security professional.

1. Select Show Advanced Settings. The advanced options open.

2. To switch to a secure HTTPS connection, select Switch to HTTPS.

Note

Your browser may present messages warning you that your connection is not secure, because the

site's certificate is not valid. This happens when HTTPS is used but no SSL certificate is installed.

3. To require HTTPS connections, clear the box labeled HTTP Access Enabled. The camera's web

interface will only be available via an HTTPS connection.

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Adding Room Information to the Screen

ROOM LABELS PAGE

The information you enter on this page is displayed on every page of the web interface. In a multi-camera

environment, you may also wish to specify what appears on the browser tab.

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Saving (Exporting) or Restoring (Importing)a Configuration

SYSTEM PAGE, FIRMWARE TAB

You can import a configuration to several cameras if you need to configure them the same way. Cameras

must be of the same model, and must have a compatible firmware version installed. Configuration data

does not include passwords or unique information such as hostname.

1. Configure the first camera.

2. Export its configuration (Export Data button). The export downloads to your computer as a .dat file. The

filename is the camera's hostname.

3. Import the configuration to the other cameras (Import Data button in each camera's web interface). The

web interface prompts you to browse to the .dat file that will be imported.

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Installing a Firmware Update

SYSTEM PAGE, FIRMWARE TAB

Caution

The camera must remain connected to power and to the network during the update. Interrupting the update

could make the camera unusable.

1. Download the firmware and its release notes.

2. Select Choose File, then browse to the downloaded firmware and select it. The filename ends with

.p7m.

3. Select Begin Firmware Update.

4. Read and understand the information in the Confirm dialog box.

5. Select Continue. A progress message box opens and the indicator light on the front of the camera turns

yellow. If the update process presents warnings or error messages, read them carefully.

The camera reboots when the update is complete.

Contact Vaddio Technical Support if you encounter any problems with the update.

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Rebooting the Camera

SYSTEM PAGE, FIRMWARE TAB

This can help if the camera stops responding as you expect. In the System Utilities section, select Reboot.

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Contacting Vaddio Technical Support

HELP PAGE

If you can't resolve an issue using your troubleshooting skills (or the Troubleshooting table in this manual),

we are here to help.

You’ll find information for contacting Vaddio Technical Support on the Help screen.

Viewing Diagnostic Logs

DIAGNOSTICS PAGE

If you encounter a problem that you can’t solve, your Vaddio technical support representative may ask you

to download and email the log file available from the Diagnostics screen.

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Configuring Camera Behavior

Basic camera configuration tasks are available on the Camera page:

nSet a custom Home position and other presets

nAdjust for the lighting in the room

nSet pan, tilt, and zoom speeds

Other camera configuration tasks are available on these pages:

nStreaming – USB device settings and IP (H.264) streaming

nSystem (DIP Switches tab)– How the camera responds to the remote, status light behavior, image flip,

and other settings

Setting the Custom Home Position and Other Preset Shots

CAMERA PAGE

The camera's default home position is 0° pan and 0° tilt; you can set a different home position. You can also

define other presets, for shots that you will want to use repeatedly.

Note

Storing a preset overwrites any information that was previously associated with that preset. The Store

Preset dialog does not show which presets have already been defined. Vaddio recommends renaming

presets when you store them.

To store a preset or custom home position:

1. Set up the shot.

2. In the Presets area, select Store to open the Store Preset dialog.

3. Select the preset to store.

4. To save the current CCU settings along with the camera position, check Store with Current Color

Settings.

5. Check Save with Tri-Sync to allow the pan, tilt, and zoom motors to move simultaneously from other

presets to this position.

Note

Tri-Synchronous Motion works best for on-air shots requiring significant movement. It is not useful

when moving the camera less than 10°.

6. Store the preset.

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Renaming Presets and Custom CCU Scenes

CAMERA PAGE

You can rename presets and custom scenes. The process is the same for both. Right-click the button for

the custom scene or preset, and edit the label.

Initial Lighting and Color Settings

CAMERA PAGE

Adjust the camera for the lighting in use by selecting the CCU scene that best fits your environment. The

camera provides presets for common lighting scenarios – Incandescent Hi, Incandescent Lo, Fluorescent

Hi, Fluorescent Lo and Outdoor. The Auto setting allows the camera to determine the appropriate

adjustments.

Some adjustments to lighting and color may be necessary.

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Lighting Adjustments

CAMERA PAGE AND SYSTEM PAGE,GENERAL TAB

The camera provides settings to compensate for common lighting problems.

nAuto Iris allows the camera to compensate automatically for the light level.

nBacklight Compensation reduces contrast to adjust for bright light behind the main subject of the

shot. Use this if the subject is in front of a window, projector screen, or other bright area and appears as

a silhouette. This setting can't be used with Wide Dynamic Range.

nWide Dynamic Range automatically darkens bright areas and brightens dark areas to provide a more

properly exposed image in challenging lighting conditions. This setting can't be used with Backlight

Compensation.

nPoint Light Compensationreduces the intensity of small, extremely bright areas (point light sources)

that would otherwise swamp the camera with light and make it difficult to see details in areas with less

intense lighting. This setting is only available on the RoboSHOT 12E USB and RoboSHOT 30E USB

cameras. It is on the System page, General tab.

The Lighting and Image Quality Quick Reference may be helpful.

Depending on the camera's firmware version, additional settings may also be available on this tab.

Adjusting the Color and Image Quality Settings

CAMERA PAGE

When adjusting for the room lighting, start with a factory-defined CCU scene and adjust as needed. After

you customize the camera's color and lighting settings, you can save the adjustments as a custom CCU

scene.

Fine-tune the color as needed using the Color Settings controls.

nAuto White Balance adjusts color automatically. Clear this box to adjust red gain and blue gain

manually.

nRed Gain and Blue Gain (available when Auto White Balance is not selected)provide manual color

adjustment.

nDetail adjusts the image sharpness. If the video looks grainy or “noisy,” try a lower Detail setting.

nChroma adjusts the color intensity.

nGamma adjusts the range (grey density)between bright areas and shadows.

The Color Adjustment Quick Reference may be helpful.

If you make a change that you don't like, start over by selecting and then deselecting Auto White Balance.

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Lighting and Image Quality Quick Reference

Here are some tips for using the CCU settings for lighting and image quality.

What do you need to correct? Make this adjustment:

The image is too dark Increase Iris (lower F-stop value)

Increase Iris Gain

The image looks washed out or faded Decrease Iris (higher F-stop value)

Decrease Iris Gain

Increase Chroma

Decrease Gamma

The subject is silhouetted against a bright

background

Enable Backlight Compensation

Small sources of bright light (point sources)make it

hard to see details in areas with less intense

lighting.

Enable Point Light Compensation (RoboSHOT 12E

USB and RoboSHOT 30E USB)

Highlights and shadows look right, but mid-tones

are too dark.

Increase Gamma

Shadows are too dark Enable Wide Dynamic Range (WDR)

Decrease Gamma

The image looks grainy Decrease Detail

Decrease Iris Gain

"Soft focus" effect; the image looks unrealistically

smooth

Increase Detail

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Color Adjustment Quick Reference

Here are some tips for using the color-related CCU settings.

What do you need to correct? Make this adjustment:

Colors look less vivid than they should Increase Chroma

Colors look too vivid Decrease Chroma

Colors look wrong; white objects do not appear

white

Enable Auto White Balance

One Push White Balance

Disable Auto White Balance and

nadjust Red Gain (decrease for less red, increase

for less green)

nadjust Blue Gain (decrease for less blue,

increase for less yellow)

Too much red Not enough red Too much blue Not enough blue Balanced

Saving Color and Lighting Settings

CAMERA PAGE

If you are adjusting for lighting conditions that are likely to recur, you can save your adjustments as a

custom scene.

1. Select Store CCU Scene.

2. In the Store CCU Scene dialog box, select the custom scene to store (Custom A, B, or C) and select

Store. The button for this scene becomes available in the web interface.

3. Optional:Right-click the button for your custom CCU scene, and enter a short name for it in the text box

that opens. Save the name.

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Adjusting the Focus

CAMERA PAGE

Open the Focus control to select Auto-focus, or set manual focus with the + (near) and – (far) buttons. The

+ and – buttons only work when Auto Focus is not selected.

For users who are not logged in as admin, focus control is available via the IR Remote Commander.

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Speed Adjustments

CAMERA PAGE

The following speed adjustments are available:

nManual pan, tilt, and zoom speeds – Used when you control camera movements with the IR Remote

Commander or the arrow buttons in the web interface

nGlobal Preset Non-Tri-Sync Speeds – Separate pan, tilt, and zoom speeds used for movements

between presets that do not use Tri-Synchronous Motion.

nTri-Synchronous Motion speed – Only available when storing a preset with the Store with Tri-Sync

option selected.

About Tri-Synchronous Motion

The Tri-Synchronous Motion algorithm calculates the pan, tilt and zoom speeds needed for the camera to

move to a preset position, so that all three movements begin together and arrive at the same time. It

ensures smooth on-air movements when making large changes in position, particularly when the zoom also

changes. Tri-Synchronous Motion is only available as an option for moving to specific preset position.

Tri-Synchronous Motion is not helpful in movements of less than 10°, and is typically used only for on-air

operation.

Setting the Speeds for Manual Movements

CAMERA PAGE

The Pan Speed, Tilt Speed, and Zoom Speed sliders control how fast the camera moves in response to the

direction and zoom controls on the IR remote and in the web interface.

To set speeds for movements using the arrow buttons:

Use the speed sliders to adjust the speed of movements that you control with the buttons for pan, tilt, and

zoom. For tight shots, slower is usually better.

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Setting the Speeds of Movements to Presets

CAMERA PAGE

The Pan Speed, Tilt Speed, and Zoom Speed sliders in the Global Preset Non-Tri-Sync Speeds control

how fast the camera moves to presets saved without Tri-Synchronous Motion information.

These settings also determine the speed of movements when the camera is controlled by people at the far

end of a conference. The default speeds are high; far-end participants may be more comfortable with lower

speeds.

To set speeds for movements to presets:

In the Global Preset Non-Tri-Sync Speeds section, set the speeds for movements to presets that do not

use Tri-Synchronous Motion.

Adjusting Tri-Synchronous Motion Speed

CAMERA PAGE

The Tri-Synchronous Motion algorithm calculates the pan, tilt and zoom speeds needed for the camera to

move from one preset to the next so that all three movements begin together and arrive at the same time.

You may need to experiment to find the best Tri-Sync speed setting. Here is a simple method:

1. Store a preset, checking Save with Tri-Sync and setting the speed slider about a third of the way along

the scale.

2. Move the camera to a different pan, tilt, and zoom position, and save this position as another preset.

Again, check Save with Tri-Sync; but set the speed slider to about the halfway point.

3. Move the camera from one preset to the other to evaluate which movement is closer to the speed you

want. Use the Tri-Sync speed associated with that preset, or adjust it as needed.

4. Store all the presets you will need.

5. Switch among the presets to determine whether any of them should use a different Tri-Sync speed.

6. Adjust the speeds as needed.

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Setting the Direction for Camera Movements

CAMERA PAGE

By default,the arrow buttons on the remote and in the web interface show the direction you would see the

camera move if you were looking the same direction as the camera. If a person facing the camera is

controlling it with the remote, using the right arrow pans the camera to the person's left.

To make the arrow buttons indicate camera movement from the perspective of a person facing the camera,

open the Settings control and invert the pan direction.

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Configuring Streaming

STREAMING PAGE

USB and IP streaming are enabled by default. Just as your camera outputs video unless you mute it, the

camera also streams except when you disable the stream.

About Streaming

Conferencing applications use USB streaming. The USB stream is only active during conferences.

Two IP streaming protocols are available: RTSP and RTMP.

nRTSP streaming delivers an IP stream that people can access from your network using a media player.

This is the camera's default protocol for IP streaming.

nRTMP streaming sends a stream to a content service provider such as YouTube. No local preview is

available. To use RTMP streaming, you must have an account with a streaming service.

To view the USB stream:

Start or join a conference.

To view the RTSP stream:

1. Open a stream viewer such as VLC Media Player.

2. Select "Network stream" or your viewer's equivalent option.

3. Copy the streaming URL from the camera's Streaming page and paste it into the viewer as the URL for

the network stream.

Enabling or Disabling Streaming

STREAMING PAGE

IP and USB streaming are enabled by default. Use the Enable USB Streaming and Enable IP Streaming

checkboxes to change this. Just as your camera outputs video unless you mute it, the camera also outputs

an IP streams except when you disable the stream.

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Configuring USB Streaming

STREAMING PAGE

These settings affect how the camera works with soft conferencing applications.

To change the way the camera shows up in your soft client's camera selection list:

Edit the USB Device Name.

To allow conferencing applications to control the audio:

Check the Enabled box for HID Audio Controls.

To allow conferencing applications to control the camera:

Check the box marked Enable UVC Extensions.

Note

USB streaming resolution and frame rate are automatically negotiated between the camera and the

conferencing application.

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Setting up IPStreaming in Easy Mode

STREAMING PAGE

If you are not sure about these settings, start with the defaults.

Select the video Quality Mode: Easy or Custom. Easy takes care of most settings automatically; Custom

provides additional control.

1. Select Easy Quality Mode.

2. Select the desired IP streaming resolution. This determines the size of the window in which the stream

is displayed.

Note

The IP streaming resolution and frame rate cannot be higher than the local video rates (the value set

with the video resolution switch on the back of the camera).

3. Select Video Quality.

4. Save your changes.

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Setting up IPStreaming in Custom Mode

STREAMING PAGE

1. Select Custom quality mode.

2. Select the desired resolution.

Note

The IP streaming resolution and frame rate cannot be higher than the local video rates (the value set

with the video resolution switch on the back of the camera).

3. Select the desired frame rate.

4. Select Constant or Variable Bit Rate.

5. Constant Bit Rate only: Set Max Bandwidth.

6. Variable bit rate only: Set the Quality (Quantization) slider.

7. Save your changes.

RTSPStreaming Protocol and URL

STREAMING PAGE

RTSP is the default streaming protocol. When IP streaming is enabled, the RTSP stream is automatically

available at the streaming URL shown.

Consult your IT department before changing these settings.

RTSP port: Vaddio strongly recommends using the default RTSP port number.

Path: The portion of the streaming URL that appears after the IP address. You may wish to change this to

help identify the stream source – for example, demo-studio-3.

URL: The location where the stream can be viewed. This will change if you edit the path.

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Configuring RTMP Streaming

STREAMING PAGE

To use RTMP streaming, you must have an account with a streaming service.

To configure an RTMP streaming service:

1. Select RTMP streaming, and select Settings.

2. Expand the information box for the service.

3. Enter the name of the service.

4. Paste in the key and URL(s) provided by the service.

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To select the enabled RTMP streaming service:

Expand the list of available streaming services, and select the one to use.

Note

When RTMP streaming is selected and a service is configured, the camera streams to that service until

you stop the stream.

Advanced: Changing MTU

STREAMING PAGE

The default packet size for streaming is 1400. Do not change this except in consultation with your network

administrator.

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Reading the Camera's Switches

SYSTEM PAGE, DIP SWITCHES TAB

Open the DIP Switches tab to see the camera's current switch settings and configure certain camera

behaviors. This tab shows the current positions of the physical switch(es) on the back of the camera, along

with the soft DIP switches.

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Basic Camera Settings – RoboSHOT 12E USB and RoboSHOT 30E USB

SYSTEM PAGE, DIP SWITCHES TAB

Basic settings for the RoboSHOT E-series cameras are on the lower row of soft DIP switches. These

correspond to the physical switches on the older RoboSHOT 12 USB cameras.