Table of Contents
- Overview
- Unpacking the Camera
- A Quick Look at the Camera
- Installing the Camera
- Don’t Void Your Warranty!
- Before You Start
- Installing the Wall Mount
- About Ceiling-Mounted Cameras
- Video Resolution Setting
- Camera Behavior Settings – RoboSHOT 12 HDBT and RoboSHOT 30 HDBT
- RS-232 Serial Communication Settings
- Cabling Notes
- Connecting the Camera
- Basic Connections – RoboSHOT 12E HDBT or RoboSHOT 30E HDBT
- Basic Connections – RoboSHOT 12 HDBT or RoboSHOT 30 HDBT
- Basic Connections – RoboSHOT HDBT with Camera Extension
- Basic Connections – RoboSHOT HDBT Basic Conference Setup
- Basic Connections – RoboSHOT HDBT Camera with Third-Party Control and Power
- Options for Power and Other Connections – RoboSHOT 12 HDBT and RoboSHOT 30 HDBT
- Installing the Camera
- Powering Up the Camera
- Status Light
- Using the IR Remote
- Web Interface
- System Administration
- For Non-DHCP Environments: Configuring the Device with a Static IP Address fo...
- Changing the Camera's Hostname
- Optional For DHCP Environments: Changing from a DHCP Address to a Static IP A...
- Specifying Time Zone and NTP Server
- Managing Access and Passwords
- Disabling Telnet Access
- Enabling or Requiring HTTPS
- Adding Room Information to the Camera's Web Interface
- Saving (Exporting) or Restoring (Importing) a Camera Configuration
- Installing a Camera Firmware Update
- Rebooting the Camera
- Contacting Vaddio Technical Support
- Accessing the Diagnostic Logs
- Configuring Camera Behavior
- Setting the Custom Home Position and Other Preset Shots
- Renaming Presets and Custom CCU Scenes
- Initial Lighting and Color Settings
- Lighting Adjustments
- Fine-Tuning Image Quality and Color
- Lighting and Image Quality Cheat Sheet
- Color Adjustment Cheat Sheet
- Saving Color and Lighting Settings
- Adjusting the Focus
- Configuring IP Streaming
- Speed Adjustments
- Setting the Direction for Camera Movements
- Reading the Camera's Switches
- Basic Camera Settings for RoboSHOT 12E HDBT and RoboSHOT 30E HDBT
- Software-Controlled Video Output Resolution Setting
- Additional Camera Behavior Settings
- Operating the Camera from the Web Interface
- Telnet Command Reference
- RS-232 Serial Command Reference
- Specifications
- Troubleshooting and Care
- Compliance and Conformity Statements
- Warranty and Return Policy
- Photo Credits
- Index
Vaddio RoboSHOT 30E HDBT User Manual
Displayed below is the user manual for RoboSHOT 30E HDBT by Vaddio which is a product in the Video Conferencing Cameras category. This manual has pages.
Related Manuals
Complete Manual for
RoboSHOT HDBT High-Performance
PTZ Cameras
Including RoboSHOT 12 HDBT, RoboSHOT 30 HDBT,
RoboSHOT 12E HDBT, and RoboSHOT 30E HDBT
Document 411-0003-30 Rev. F
May 2019
ii
Contents
Overview 1
What's in this Guide 2
Camera Features 2
Unpacking the Camera 3
A Quick Look at the Camera 8
Front of the Camera 8
Back of the Camera – RoboSHOT 12E HDBT and RoboSHOT 30E HDBT 9
Back of the Camera – RoboSHOT 12 HDBT and RoboSHOT 30 HDBT 10
Installing the Camera 11
Don’t Void Your Warranty! 11
Before You Start 11
Installing the Wall Mount 12
About Ceiling-Mounted Cameras 12
Video Resolution Setting 13
Camera Behavior Settings – RoboSHOT 12 HDBT and RoboSHOT 30 HDBT 14
RS-232 Serial Communication Settings 15
Cabling Notes 15
Connecting the Camera 16
Basic Connections – RoboSHOT 12E HDBT or RoboSHOT 30E HDBT 16
Basic Connections – RoboSHOT 12 HDBT or RoboSHOT 30 HDBT 17
Basic Connections – RoboSHOT HDBT with Camera Extension 18
Basic Connections – RoboSHOT HDBT Basic Conference Setup 19
Basic Connections – RoboSHOT HDBT Camera with Third-Party Control and Power 20
Options for Power and Other Connections – RoboSHOT 12 HDBT and RoboSHOT 30 HDBT 20
Installing the Camera 21
Powering Up the Camera 22
Status Light 22
Using the IR Remote 23
IR Remote Cheat Sheet 23
IR Remote Details 24
Storing a Preset Using the Remote 24
Clearing a Preset Using the Remote 24
Web Interface 25
Getting the Camera's IP Address 25
Accessing the Web Interface 25
Browser Support 25
User Access 26
Administrative Access 27
Compact Menu View 27
Web Interface Cheat Sheet 28
System Administration 30
For Non-DHCP Environments: Configuring the Device with a Static IP Address for Initial
Installation 30
Changing the Camera's Hostname 32
Optional For DHCP Environments: Changing from a DHCP Address to a Static IP Address 33
Specifying Time Zone and NTP Server 34
Managing Access and Passwords 35
Disabling Telnet Access 35
Enabling or Requiring HTTPS 36
Adding Room Information to the Camera's Web Interface 37
Saving (Exporting) or Restoring (Importing)a Camera Configuration 38
Installing a Camera Firmware Update 39
Rebooting the Camera 40
Contacting Vaddio Technical Support 41
Accessing the Diagnostic Logs 41
Configuring Camera Behavior 42
Setting the Custom Home Position and Other Preset Shots 42
Renaming Presets and Custom CCU Scenes 43
Initial Lighting and Color Settings 44
Lighting Adjustments 45
Fine-Tuning Image Quality and Color 45
Lighting and Image Quality Cheat Sheet 46
Color Adjustment Cheat Sheet 47
Saving Color and Lighting Settings 47
Adjusting the Focus 48
Configuring IP Streaming 49
About IPStreaming 49
Stopping the IP Stream 50
Setting up Streaming in Easy Mode 51
Setting up Streaming in Custom Mode 52
RTSPStreaming Protocol and URL 53
Configuring RTMP Streaming 54
Advanced: Changing MTU 55
Speed Adjustments 56
About Tri-Synchronous Motion 56
Setting the Speed for Manual Movements 56
Setting the Speed of Movements to Presets 57
Adjusting Tri-Synchronous Motion Speed 58
Setting the Direction for Camera Movements 59
Reading the Camera's Switches 60
Basic Camera Settings for RoboSHOT 12E HDBT and RoboSHOT 30E HDBT 61
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Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras
Software-Controlled Video Output Resolution Setting 62
Additional Camera Behavior Settings 62
Operating the Camera from the Web Interface 64
Switching the Camera Off or On (Standby) 64
Stop or Resume Sending Video (Mute) 64
Moving the Camera 65
Zooming In or Out 65
Moving the Camera to a Preset Position 65
Adjusting the Color and Lighting 65
Telnet Command Reference 66
camera home 67
camera pan 67
camera tilt 68
camera zoom 69
camera focus 70
camera preset 71
camera ccu get 72
camera ccu set 73
camera ccu scene 74
camera led 74
camera standby 75
streaming ip enable 75
streaming settings get 76
network settings get 76
network ping 77
system reboot 77
system factory-reset 78
history 79
version 79
help 80
exit 80
RS-232 Serial Command Reference 81
Camera Movement, Zoom, and Focus Commands 81
Movement, Zoom, and Focus Inquiry Commands 83
Color and Light Management Commands 84
Shutter Speed Values (CAM_Shutter) 86
Iris Values (CAM_Iris) 87
Iris Gain and Gain Limit Values (CAM_Gain) 87
Color and Light Management Inquiry Commands 88
Other Commands 88
Other Inquiry Commands 89
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Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras
Specifications 90
Troubleshooting and Care 91
Check the Status Light First 91
Check the Cables Next 91
Power/Responsiveness Issues 92
Video and Streaming Issues 93
Camera Control and Other Issues 93
Restoring Factory Settings from the Web Interface 94
Restoring Factory Default Settings Via Hardware 94
Operation, Storage, and Care 95
Compliance and Conformity Statements 96
FCC Part 15 Compliance 96
ICES-003 Compliance 96
European Compliance 97
Warranty and Return Policy 98
Photo Credits 102
Index 103
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Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras
1
Overview
This guide covers the RoboSHOT®HDBT cameras:
nRoboSHOT 12 HDBT, North America – 999-9960-000 (silver/black)
nRoboSHOT 12 HDBT, Europe/UK – 999-9960-001 (silver/black)
nRoboSHOT 12 HDBT, Australia/New Zealand – 999-9960-009
(silver/black)
nRoboSHOT 12E HDBT, North America – 999-99600-000 (black); 999-99600-000W (white)
nRoboSHOT 12E HDBT, Europe/UK – 999-99600-001 (black); 999-99600-001W (white)
nRoboSHOT 12E HDBT, Australia/New Zealand – 999-99600-009 (black); 999-99600-009W (white)
nRoboSHOT 30 HDBT, North America – 999-9963-000 (black); 999-9963-000W (white)
nRoboSHOT 30 HDBT, Europe/UK – 999-9963-001 (black), 999-9963-001W (white)
nRoboSHOT 30 HDBT, Australia/New Zealand – 999-9963-009 (black); 999-9963-009W (white)
nRoboSHOT 30E HDBT, North America – 999-99630-000 (black); 999-99630-000W (white)
nRoboSHOT 30E HDBT, Europe/UK – 999-99630-001 (black); 999-99630-001W (white)
nRoboSHOT 30E HDBT, Australia/New Zealand – 999-99630-009 (black); 999-99630-009W (white)
It is also applicable to OneLINK®systems and codec bundles featuring RoboSHOT HDBT cameras:
nRoboSHOT 12 OneLINK HDMI System for Cisco Codecs, North America – 999-9575-400
(silver/black)
nRoboSHOT 12 OneLINK HDMI System for Cisco Codecs, Europe/UK – 999-9575-401 (silver/black)
nRoboSHOT 12E HDBT OneLINK HDMI System for Cisco Codecs, North America – 999-95750-400
(black), 999-95750-400W (white)
nRoboSHOT 12E HDBT OneLINK HDMI System for Cisco Codecs, Europe/UK – 999-95750-401
(black), 999-95750-401W (white)
nRoboSHOT 12 OneLINK Bridge System for Cisco Codecs, North America – 999-9675-400
(silver/black)
nRoboSHOT 12 OneLINK Bridge System for Cisco Codecs, Europe/UK – 999-9675-401 (silver/black)
nRoboSHOT 12E HDBT OneLINK Bridge System for Cisco Codecs, North America – 999-96750-400
(black), 999-96750-400W (white)
nRoboSHOT 12E HDBT OneLINK Bridge System for Cisco Codecs, Europe/UK – 999-96750-401
(black), 999-96750-401W (white)
nRoboSHOT 12 OneLINK HDMI System for Polycom Codecs, North America – 999-9545-500
(silver/black)
nRoboSHOT 12 OneLINK HDMI System for Polycom Codecs, Europe/UK – 999-9545-501 (silver/black)
nRoboSHOT 12E HDBT OneLINK HDMI System for Polycom Codecs, North America – 999-95450-500
(black), 999-95450-500W (white)
nRoboSHOT 12E HDBT OneLINK HDMI System for Polycom Codecs, Europe/UK – 999-95450-501
(black), 999-95450-501W (white)
nRoboSHOT 12 OneLINK Bridge System for Polycom Codecs, North America – 999-9645-500
(silver/black)
nRoboSHOT 12 OneLINK Bridge System for Polycom Codecs, Europe/UK – 999-9645-501
(silver/black)
nRoboSHOT 12E HDBT OneLINK Bridge System for Polycom Codecs, North America – 999-96450-500
(black), 999-96450-500W (white)
nRoboSHOT 12E HDBT OneLINK Bridge System for Polycom Codecs, Europe/UK – 999-96450-501
(black), 999-96450-501W (white)
What's in this Guide
This guide covers:
nUnpacking
nPhysical features
nSwitch settings
nInstallation
nControlling the camera using the IR remote
nWeb interface:system administration and performance/behavior configuration
nTelnet and RS-232 API references
nSpecifications
nTroubleshooting
nWarranty and compliance/conformity information
For your convenience, the information you need to install this product is also available in the smaller, stand-
alone Installation Guide for RoboSHOT HDBT High-Performance PTZ Cameras, which covers
unpacking, physical features, switch settings, installation, and initial power-up.
Download manuals, dimensional drawings, and other information from www.vaddio.com/support.
Camera Features
nHDBaseT camera with simultaneous HDMI and H.264 IP streaming (RTSP or RTMP)
nView the RTSP stream from the camera using any standards-based media viewer
nRoboSHOT 12 HDBT: Exmor®1/2.8 type image sensor
nRoboSHOT 30 HDBT: Exmor R™ back-lit 1/2.8 type, high-speed, low-noise image sensor
nRoboSHOT 12E HDBT and RoboSHOT 30E HDBT: Exmor R back-lit 1/2.5 type, high-speed, low-
noise image sensor
nRoboSHOT 12 HDBT and RoboSHOT 12E HDBT: 12x optical zoom – perfect for small to medium
rooms
nRoboSHOT 30 HDBT and RoboSHOT 30E HDBT:30x optical zoom – for medium to large venues such
as houses of worship, lecture theaters, IMAG systems
nTri-Synchronous Motion™ simultaneous 3-axis pan/tilt/zoom movement between presets
nSmooth, silent direct-drive motors – ultra-accurate positioning, from 120° per second down to 0.35° per
second
nDesigned for use with Vaddio OneLINK®camera extension devices
nWeb interface for remote administration and operation, integration-ready Telnet or serial RS-232 control,
presenter-friendly IR remote control
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Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras
Unpacking the Camera
Make sure you received all the items you expected. Here are the packing lists for the RoboSHOT HDBT
cameras.
Download manuals, dimensional drawings, and other information from www.vaddio.com/support.
Caution
Always support the camera's base when picking it up. Lifting the camera by its head or mounting
arm will damage it.
RoboSHOT 12E HDBT, North America – 999-99600-000 (black), 999-99600-000W (white)
RoboSHOT 12E HDBT, Europe/UK – 999-99600-001 (black), 999-99600-001W (white)
RoboSHOT 12E HDBT, Australia/New Zealand – 999-99600-009 (black), 999-99600-009W (white)
nRoboSHOT 12E HDBTcamera, black or white
nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color
nVaddio IR Remote Commander
nPoE+ mid-span power injector with AC cord set(s)
nQuick-start guide
RoboSHOT 12 HDBT, North America – 999-9960-000 (silver/black)
RoboSHOT 12 HDBT, Europe/UK – 999-9960-001 (silver/black)
RoboSHOT 12 HDBT, Australia/New Zealand – 999-9960-009 (silver/black)
nRoboSHOT 12 HDBTcamera
nThin Profile Wall Mount with mounting hardware, black
nVaddio IR Remote Commander
n12 VDC, 3.0 A switching power supply with AC cord set(s)
nQuick-start guide
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Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras
RoboSHOT 30E HDBT, North America – 999-99630-000 (black), 999-99630-000W (white)
RoboSHOT 30E HDBT, Europe and UK – 999-99630-001 (black), 999-99630-001W (white)
RoboSHOT 30E HDBT, Australia and New Zealand – 999-99630-009 (black), 999-99630-009W
(white)
nRoboSHOT 30E HDBT camera (black or white)
nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color
nVaddio IR Remote Commander
nPoE+ mid-span power injector with AC cord set(s)
nQuick-start guide
RoboSHOT 30 HDBT, North America – 999-9963-000 (black), 999-9963-000W (white)
RoboSHOT 30 HDBT, Europe and UK – 999-9963-001 (black), 999-9963-001W (white)
RoboSHOT 30 HDBT, Australia and New Zealand – 999-9963-009 (black), 999-9963-009W (white)
nRoboSHOT 30 HDBT camera, black or white
nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color
nVaddio IR Remote Commander
n12 VDC, 3.0 A switching power supply with AC cord set(s)
nQuick-start guide
RoboSHOT 12E HDBT OneLINK HDMI System for Cisco Codecs, North America – 999-95750-400
(black), 999-95750-400W (white)
RoboSHOT 12E HDBT OneLINK HDMI System for Cisco Codecs, Europe/UK – 999-95750-401
(black), 999-95750-401W (white)
nRoboSHOT 12E HDBT camera, black or white
nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color
nVaddio IR Remote Commander
nOneLINK HDMI interface
n48V power supply with AC cord set(s)
n10.25 in. (26 cm) Cisco CAB-PHD4XS2-SPLIT cable
n3 ft. (0.9 m) cat-5 cable, black
n1 ft.(0.3 m) directional cat-5 cable for Cisco SX20
n3 ft. (0.9 m) HDMI cable
nEZCamera RS-232 Control Adapter
nEZCamera RS-232 Control Adapter 998-1002-232 for Cisco codec serial 9-pin ports
nApplication Note: Using RoboSHOT Series Cameras with Cisco Codecs
nQuick-start guides
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Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras
RoboSHOT 12 OneLINK HDMI System for Cisco Codecs, North America – 999-9575-400
(silver/black)
RoboSHOT 12 OneLINK HDMI System for Cisco Codecs, Europe/UK – 999-9575-401 (silver/black)
nRoboSHOT 12 HDBT camera
nThin Profile Wall Mount with mounting hardware, black
nVaddio IR Remote Commander
nOneLINK HDMI interface
n48V power supply with AC cord set(s)
n10.25 in. (26 cm) Cisco CAB-PHD4XS2-SPLIT cable
n3 ft. (0.9m) cat-5 cable, black
n1 ft.(0.3m) directional cat-5 cable for Cisco SX20
n3 ft. (0.9m) HDMI cable
nEZCamera RS-232 Control Adapter
nEZCamera RS-232 Control Adapter 998-1002-232 for Cisco codec serial 9-pin ports
nApplication Note: Using RoboSHOT Series Cameras with Cisco Codecs
nQuick-start guides
RoboSHOT 12E HDBT OneLINK Bridge System for Cisco Codecs, North America – 999-96750-400
(black), 999-96750-400W (white)
RoboSHOT 12E HDBTOneLINK Bridge System for Cisco Codecs, Europe/UK – 999-96750-401
(black), 999-96750-401W (white)
nRoboSHOT 12E HDBT camera
nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color
nVaddio IR Remote Commander
nOneLINK Bridge interface
n48V power supply with AC cord set(s)
nPhoenix-style connectors, qty. 4
n10.25 in. (26 cm) Cisco CAB-PHD4XS2-SPLIT cable
n3 ft. (0.9 m) cat-5 cable, black
n1 ft.(0.3 m) directional cat-5 cable for Cisco SX20
n3 ft. (0.9 m) HDMI cable
n6 ft. (1.8 m) USB 3.0 cable, type A to type B
nEZCamera RS-232 Control Adapter
nEZCamera RS-232 Control Adapter 998-1002-232 for Cisco codec serial 9-pin ports
nApplication Note: Using RoboSHOT Series Cameras with Cisco Codecs
nQuick-start guides
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Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras
RoboSHOT 12 OneLINK Bridge System for Cisco Codecs, North America – 999-9675-400
(silver/black)
RoboSHOT 12 OneLINK Bridge System for Cisco Codecs, Europe/UK – 999-9675-401
(silver/black)
nRoboSHOT 12 HDBT camera
nThin Profile Wall Mount with mounting hardware, black
nVaddio IR Remote Commander
nOneLINK Bridge interface
n48V power supply with AC cord set(s)
nPhoenix-style connectors, qty. 4
n10.25 in. (26 cm) Cisco CAB-PHD4XS2-SPLIT cable
n3 ft. (0.9 m) cat-5 cable, black
n1 ft.(0.3 m) directional cat-5 cable for Cisco SX20
n3 ft. (0.9 m) HDMI cable
n6 ft. (1.8 m) USB 3.0 cable, type A to type B
nEZCamera RS-232 Control Adapter
nEZCamera RS-232 Control Adapter 998-1002-232 for Cisco codec serial 9-pin ports
nApplication Note: Using RoboSHOT Series Cameras with Cisco Codecs
nQuick-start guides
RoboSHOT 12E HDBT OneLINK HDMI System for Polycom Codecs, North America – 999-95450-
500 (black), 999-95450-500W (white)
RoboSHOT 12E HDBT OneLINK HDMI System for Polycom Codecs, Europe/UK – 999-95450-501
(black), 999-95450-501W (white)
nRoboSHOT 12E HDBT camera
nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color
nVaddio IR Remote Commander
nOneLINK HDMI interface
n48V power supply with AC cord set(s)
n2 ft. (0.6 m) fan-out cable for Polycom, codec side
n3-position Phoenix-style connector
nEZCamera RS-232 Control Adapter
nApplication Note: Using RoboSHOT Series Cameras with Polycom Codecs
nQuick-start guides
RoboSHOT 12 OneLINK HDMI System for Polycom Codecs, North America – 999-9545-500
(silver/black)
RoboSHOT 12 OneLINK HDMI System for Polycom Codecs, Europe/UK – 999-9545-501
(silver/black)
nRoboSHOT 12 HDBT camera
nThin Profile Wall Mount with mounting hardware, black
nVaddio IR Remote Commander
nOneLINK HDMI interface
n48V power supply with AC cord set(s)
n2 ft. (0.6 m) fan-out cable for Polycom, codec side
n3-position Phoenix-style connector
nEZCamera RS-232 Control Adapter
nApplication Note: Using RoboSHOT Series Cameras with Polycom Codecs
nQuick-start guides
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Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras
RoboSHOT 12E HDBT OneLINK Bridge System for Polycom Codecs, North America – 999-96450-
500 (black), 999-96450-500W (white)
RoboSHOT 12E HDBT OneLINK Bridge System for Polycom Codecs, Europe/UK – 999-96450-501
(black), 999-96450-501W (white)
nRoboSHOT 12E HDBT camera
nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color
nVaddio IR Remote Commander
nOneLINK Bridge interface
n48V power supply with AC cord set(s)
n3-position Phoenix-style connectors, qty. 4
n2 ft. (0.6 m) fan-out cable for Polycom, codec side
n6 ft. (1.8 m) USB 3.0 cable, type A to type B
nEZCamera RS-232 Control Adapter
nApplication Note: Using RoboSHOT Series Cameras with Polycom Codecs
nQuick-start guides
RoboSHOT 12 OneLINK Bridge System for Polycom Codecs, North America – 999-9645-500
(silver/black)
RoboSHOT 12 OneLINK Bridge System for Polycom Codecs, Europe/UK – 999-9645-501
(silver/black)
nRoboSHOT 12 HDBT camera
nThin Profile Wall Mount with mounting hardware, black
nVaddio IR Remote Commander
nOneLINK Bridge interface
n48V power supply with AC cord set(s)
n3-position Phoenix-style connectors, qty. 4
n2 ft. (0.6 m) fan-out cable for Polycom, codec side
n6 ft. (1.8 m) USB 3.0 cable, type A to type B
nEZCamera RS-232 Control Adapter
nApplication Note: Using RoboSHOT Series Cameras with Polycom Codecs
nQuick-start guides
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Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras
A Quick Look at the Camera
The cameras in the RoboSHOT line are similar in appearance.
nRoboSHOT 12 HDBT is silver, with a black base and stepped lens bezel
nRoboSHOT 30 HDBT is available in black or white, and has a fluted lens bezel
nRoboSHOT 12E HDBT and RoboSHOT 30E HDBT are available in black or white, and have smooth
lens bezels
The image below shows a RoboSHOT 30 HDBT camera.
Front of the Camera
Camera and Zoom Lens
nRoboSHOT 12 HDBT:12x optical zoom in Super-Wide mode, 10x optical zoom in normal mode.
Recommended for small to medium sized conference rooms.
nRoboSHOT 12E HDBT: 12x optical zoom; recommended for small to medium sized conference
rooms.
nRoboSHOT 30 HDBT and RoboSHOT 30E HDBT: 30x optical zoom; best suited to larger rooms.
IR Sensors: Sensors in the front of the camera base receive signals from the remote. Make sure there's
nothing directly in front of the camera base, and point the remote at the camera.
Status indicator: The multicolored LED indicates the camera's current state.
Really Cool Logo Badge (RCLB): Attractive and shiny, with a sophisticated brushed-metal finish.
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Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras
Back of the Camera – RoboSHOT 12E HDBT and RoboSHOT 30E HDBT
Rear panel connections are identical for the RoboSHOT 12E HDBT and RoboSHOT 30E HDBT cameras.
From left to right:
nOneLINK HDBaseT: RJ-45 connector. Connect to the network via PoE+ injector or OneLINK device
for power, video, streaming, and control via the web interface or Telnet session.
nHDMI: HDMI video output connector.
nHDVideo Resolution Select: Rotary switch to select the video output resolution. See Video
Resolution Setting.
Note
Alabel on the bottom of the camera lists the rotary switch settings.
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Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras
Back of the Camera – RoboSHOT 12 HDBT and RoboSHOT 30 HDBT
Rear panel connections are identical for the older RoboSHOT 12 HDBT and RoboSHOT 30 HDBT
cameras.
From left to right:
n12 VDC, 3.0 A: EIAJ-04 jack for local power. Connect only the power supply shipped with the camera
or approved replacement 12 VDC, 3A power supply. This connection is not needed if you use a
OneLINK device or a PoE+ power injector.
nOneLINK HDBaseT: RJ-45 connector. Connect to the network (optionally via PoE+ injector) or to a
OneLINK device for streaming and for control via the web interface or Telnet session.
nHDMI: HDMI video output connector.
nHDVideo Resolution Select: Rotary switch to select the video output resolution. See Video
Resolution Setting.
nCamera Settings: DIP switches to set camera behaviors such as IR remote frequency, baud rate and
image flip. See Camera Behavior Settings – RoboSHOT 12 HDBT and RoboSHOT 30 HDBT for more
information.
Note
Alabel on the bottom of the camera lists the rotary and DIP switch settings.
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Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras
Installing the Camera
This section covers:
nSelecting the location for the camera
nInstalling the camera mount
nInformation on cables and RS-232 communication
nSettings for the physical switch(es) on the camera
nConnection diagrams
nMounting the camera
And a required safety note here:
Note
PoE type networks connected to this equipment are for intra-building use only and should not be connected
to lines that run outside of the building in which this product is located.
Don’t Void Your Warranty!
Caution
Always support the camera's base when picking it up. Lifting the camera by its head or mounting
arm will damage it.
Caution
This product is for indoor use. Use an appropriate protective enclosure if installing it outdoors or in a humid
environment.
Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these
things happen, return it to Vaddio for safety and functional testing.
Caution
If using a DCpower supply with this product, use the power supply included with it or recommended for use
with it. Always check the output voltage listed on the power supply label, as power supplies for different
products may look nearly identical. Using the wrong power supply will void the warranty, possibly causing
unsafe operating conditions and damage to the product.
Before You Start
Things to keep in mind when deciding where to install the camera:
nConsider camera viewing angles, lighting conditions, line-of-sight obstructions, and in-wall
obstructions.
nIf the IR Remote Commander will be used, ensure that nothing blocks the IRlens in the camera's base.
nEnsure that the camera body can move freely and point away from the ceiling and lights.
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Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras
Prepare for a successful installation:
nBe sure you can identify all cables correctly.
nCheck Cat-5 cables for continuity.
nEnsure that the video resolution rotary switch and the DIP switches (if any)are set appropriately.
nTalk to the network administrator. If installing the camera in a non-DHCPnetwork (one that does not
automatically assign IP addresses), you may need to configure the camera with a static IP address as
directed by the network administrator before connecting it to the network. Work with the network
administrator to determine how to configure the equipment.
Installing the Wall Mount
The camera is shipped with a Thin Profile Wall Mount. Other mounting options are available as well.
Contact us if you don't have the camera mount you need.
If you are installing a OneLINK camera extension system with the camera, attach the EZIM (the smaller
unit) to the camera mount and route the camera cables through the opening before you install the mount.
You can install the camera wall mount to a 2-gang wall box or directly to the drywall.
nIf you mount it to drywall, use the wall anchors provided with the wall mount.
nIf you mount it to a wall box, use the cover plate screws supplied with the wall box.
About Ceiling-Mounted Cameras
If you use an inverted mount, set the camera's Image Flip DIP switch ON for inverted operation. This
orients the video image correctly and sets the tilt motors to respond appropriately to tilt up and down
commands from the remote, web interface, and connected control devices. For RoboSHOT Elite series
cameras, this switch is available to the administrator on the System page of the web interface.
Note
If mounting this camera using the Half-Recessed Ceiling Mount, you will need to power the mount's IR
receiver separately to use the IRremote with the camera. Use Power Extension Module 999-1005-021.
This camera does not supply power to the mount's IR receiver.
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Video Resolution Setting
Non-architectural RoboSHOT cameras use a rotary switch to set output resolution. Streaming resolution is
set separately in the web interface.
Set the desired video output resolution with the rotary switch before installing the camera. Note that the
video resolutions are mapped differently on the rotary switch for the newer Elite-series cameras.
RoboSHOT 12E HDBT and RoboSHOT 30E HDBT only:If the camera has been updated to version
3.1.0 firmware or later, Position 0 selects software control. Set video output resolution in the web interface.
The default resolution is 1080p/59.94. This capability is not available in earlier firmware versions or on the
older RoboSHOT 12 HDBT and RoboSHOT 30 HDBT cameras.
See Software-Controlled Video Output Resolution Setting.
RoboSHOT 12 HDBT and RoboSHOT 30 HDBT cameras
RoboSHOT 12E HDBT and RoboSHOT 30E HDBT cameras
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Camera Behavior Settings – RoboSHOT 12 HDBT and RoboSHOT 30 HDBT
Older RoboSHOT cameras use DIP switches to set camera behaviors; the RoboSHOT Elite series
cameras set all camera behaviors in the web interface.
A label on the bottom of the camera provides a quick reference for setting the switches.
Set the switches appropriately before mounting the camera.
After the camera is installed, you can read the switches from the camera's web interface.
Note
When the camera is not inverted, DIP switches are in their default positions when they are up.
(RoboSHOT 30 HDBT shown; Switch 5 is Super Wide Mode if the camera is a RoboSHOT 12 HDBT.)
IR1, IR2, IR3 (Frequency Selection): If there are multiple cameras in the room, use switches 1 and 2 to
configure each with a different IR frequency to allow the IR Remote Commander to control them
independently. Then use the Camera Select buttons at the top of the remote to select the camera you want
to control.
nSW1 and SW2 up: IR frequency 1
nSW1 down, SW2 up: IR frequency 2
nSW1 up, SW2 down: IR frequency 3
IR: Leave switch 3 UP if the IR remote will be used.
Image Flip: If mounting the camera upside-down, set switch 4 DOWN: IMAGE FLIP ON. This orients the
video image correctly and sets the tilt motors to respond appropriately to tilt up and down commands from
the remote, web interface, and connected control devices.
Super Wide Mode (RoboSHOT 12 HDBT only): To use Super-wide mode, set switch 5 DOWN. This
gives 12X zoom with a 73º horizontal field of view. Normal mode provides 10X zoom with a 67.2º
horizontal field of view (HFOV).
Baud Rate:Set switch 6 to the baud rate of the RS-232-capable control device connected via OneLINK.
The default is 9600 bps. The 38400 baud setting is optional if the connected control device supports it.
Leave Switch 7 UP unless sRGB color output is needed.
For RoboSHOT 30 HDBT, Switch 5 is not used. Switch 8 is not currently used on either RoboSHOT 12
HDBT or RoboSHOT 30 HDBT.
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RS-232 Serial Communication Settings
The RS-232 serial port (color-coded blue) provides a means of controlling the camera from a third-party
device. Be sure the camera is set to the same baud rate as the external control device.
If the camera is powered by a OneLINK device, an RS-232 port is available on the OneLINK for an external
control device. Be sure the camera is set to the same baud rate as the external control device.
Specification Value
Communication Speed 9600 or 38400 baud, selectable
Number of start bits 1
Number of stop bits 1
Number of data bits 8
Parity None
Flow control None
The camera's default baud rate is 9600. The 38400 baud setting is optional if the connected device
supports it.
Cabling Notes
Caution
When making cables, do not use pass-through RJ-45 connectors. If they are crimped
incorrectly, they can damage the connectors on the product, cause intermittent
connections, and degrade signal quality. Physical damage to the connectors may void
your warranty.
Intact – will make reliable contact
with cable connector
Damaged – Bent contact fingers
will NOT make reliable contact
with cable connector
Use Cat-5e or better cable. We recommend using high-quality connectors and a high-quality crimping tool.
We recommend shielded cabling if the cables will be coiled, run tightly with other cables, or placed close
sources of electromagnetic interference such as power lines.
Caution
Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipment
damage and will void the warranty.
Pro Tip
To prevent tragic mishaps, label both ends of every cable.
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Connecting the Camera
Note
Talk to the network administrator before you connect the equipment.
If you install this equipment on a non-DHCP network (one that uses only static IP addresses), you may
need to configure the camera with a static IP address before you connect it to the network. Work with the
network administrator to determine how to configure the equipment.
See Configuring the Camera with a Static IP Address for step-by-step instructions to configure a static IP
address.
Basic Connections – RoboSHOT 12E HDBT or RoboSHOT 30E HDBT
This diagram shows a basic installation for a RoboSHOT 12E HDBT or RoboSHOT 30E HDBT. The older
RoboSHOT HDBT cameras can be connected in the same way, using a PoE+ mid-span power injector.
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Basic Connections – RoboSHOT 12 HDBT or RoboSHOT 30 HDBT
This diagram shows a basic installation for a RoboSHOT 12 HDBT or RoboSHOT 30 HDBT camera.
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Basic Connections – RoboSHOT HDBT with Camera Extension
This diagram shows a RoboSHOT 12 HDBT camera connected to a OneLINK HDMI interface to extend
power, video, and control over a single cable. The RoboSHOT 12E HDBT, RoboSHOT 30 HDBT, and
RoboSHOT 30E HDBT can be connected in the same way.
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Basic Connections – RoboSHOT HDBT Basic Conference Setup
This diagram shows a RoboSHOT 12 HDBT camera with a OneLINK Bridge interface in a basic
conference room installation. The RoboSHOT 12E HDBT, RoboSHOT 30 HDBT, and RoboSHOT 30E
HDBT can be connected in the same way. Note that the speakers must be connected to an amplifier.
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Basic Connections – RoboSHOT HDBT Camera with Third-Party Control and Power
This example shows basic connections using a Crestron device. This diagram shows a RoboSHOT 12
HDBT camera. The RoboSHOT 12E HDBT, RoboSHOT 30 HDBT, and RoboSHOT 30E HDBT can be
connected in the same way. Connection details vary depending on the equipment and functionality to be
used in your installation.
Options for Power and Other Connections – RoboSHOT 12 HDBT and
RoboSHOT 30 HDBT
Use the provided 12 VDC power supply – Network and video output require separate connections.
Connect the camera to a OneLINK®device – A single Cat-5e (or better) cable to the
OneLINK/HDBaseT connector provides power, control, network, and video connectivity. Network, video
output, and RS-232 control are connected at the OneLINK receiver. Do not use the camera's 12 VDC
power supply in this configuration.
Use a PoE+ power injector – Connect to the network through a PoE+ power injector. Video output
requires a separate connection. In most cases, you do not need to use the camera's 12 VDC power supply
in this configuration.
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Installing the Camera
Be sure you have already set the camera's switches.
Caution
Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipment
damage and will void the warranty.
1. Route the cables to the camera location.
2. Route the cables through the mount, and install the mount on the wall or attach it to the wall box. Leave
the screws loose enough to adjust the position of the mount.
3. Level the mount and tighten the mounting screws.
4. Connect the cables to the camera.
Caution
If using local power rather than connecting to a OneLINK extension module or using PoE+, use the
power supply shipped with the camera. Using a different power supply may create an unsafe operating
condition or damage the camera, and will void the warranty.
Caution
5. Place the camera on the mount.
6. Attach the camera to the mount using the ¼”-20 x .375 mounting screw supplied with the camera.
Images for illustration only; not to scale. Camera and mount details may differ.
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Powering Up the Camera
Connect camera power.
The camera will run a self-test routine and move to its home position. This will take a few seconds.
When the camera is initialized and ready, video is available and the status light is blue. At this point, the
camera is ready to accept control information.
Note
Wait until the camera finishes initializing before trying to operate or control it.
Status Light
The light in the camera's base indicates its current state.
nBlue: Normal operation (blinks once when the camera receives a command from the remote)
nRed: On-air tally (signal provided by external device via serial connection)
nBlinking red: Video is muted (UC color scheme only)
nPurple: In standby mode or booting
nYellow: Firmware update in progress
Caution
Do not remove power or reset the camera while the indicator is yellow, showing a firmware update in
progress. Interrupting a firmware update can make the camera unusable.
Note
By default, the camera's status light is active during normal operation; however, it can be configured to
remain off when the camera is powered up. The camera may be sending video even if the indicator light is
off.
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Using the IR Remote
The IR remote provides basic camera control.
IR Remote Cheat Sheet
What do you need to do? Button(s)
Power on or standby Power (green button at top right)
Select the camera to control (if
this remote controls more than
one)
Camera Select buttons 1 through 3
(second row of buttons)
Discover the camera's IP
address
Data Screen button (top left) – press
and hold for 3 seconds.
Move the camera Arrow buttons and Home button (dark
red)
Move the camera to a preset
position
Position Preset buttons 1 through 6
(bottom two rows)
Focus the camera Auto Focus button (near arrow
buttons)
Manual Focus buttons Near and Far
(below Zoom Speed buttons)
Control zoom speed Zoom Speed buttons (light gray) -
Slow Tand W, Fast Tand Wfor
telephoto (zoom in) and wide-angle
(zoom out) modes
Adjust for excess light behind
the camera's subject
Back Light button (top center)
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IR Remote Details
The Vaddio remote provides the following functions:
Power – Switch the selected camera on or off.
Power indicator – Lights momentarily when you press a button.
Back Light – Use or turn off Back Light Compensation.
Data Screen – Display the camera’s IP address and MAC address. Press this button
again to dismiss the display.
Camera Select – In multi-camera installations, selects the camera to be controlled.
For older cameras with DIP switches on the back, see DIP Switches:Camera
Behavior Settings for information on configuring the camera as camera 1, 2, or 3. For
the newer Elite series cameras, see Basic Camera Settings for RoboSHOT 12E CAT-
5 and RoboSHOT 30E CAT-5.
Pan/Tilt (arrow button) controls and Home button – Control the camera’s
position.
Rev. Pan and Std. Pan– Control how the camera responds to the arrow buttons.
Helpful for ceiling-mounted cameras and for presenters who are controlling the
camera.
Pan/Tilt Reset – Not used.
Auto Focus – Switch the camera to Auto-Focus mode.
Zoom Speed – Select Slow or Fast movements for telephoto and wide-angle shots.
nT slow and T fast – Telephoto (zoom in)
nW slow and W fast – Wide-angle (zoom out)
Manual Focus – Switch the camera to Manual Focus mode.
Near (-) adjustment – Moves the focus nearer when in manual focus mode.
Far (+) adjustment – Moves the focus farther when in manual focus mode.
Preset – Save the camera’s current position as one of the numbered presets.
Reset – Clear a saved preset.
Position Presets 1 through 6 – Move the camera to a predefined position, or specify the preset to save or
clear.
The web interface offers greater control over camera movements to presets (such as setting the speed for
Tri-Synchronous Motion), and provides additional presets.
Storing a Preset Using the Remote
Position the camera. Then hold down the Preset button and press one of the numbered preset buttons.
Clearing a Preset Using the Remote
Press and hold the Reset button while pressing the preset number you want to clear.
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Web Interface
The camera's web interface allows control via a network connection, using a browser. Password-protected
pages provide administrative access to tasks such as setting passwords, changing the IP address,
viewing diagnostics, and installing firmware updates. The user login (or guest access, if it is
enabled)provides access to camera controls similar to those available from the IR remote.
You will need to know the camera's IP address to use its web interface. If the network has a DHCP server,
the camera will get its IP address, gateway and routing information automatically and you will be able to
browse to it. If not, you will need to configure the camera to use a static IP address.
For cameras powered by a OneLINK HDMI or OneLINK Bridge: The OneLINK device has its own web
interface. Refer to the appropriate OneLINK manual for information on its web interface.
Getting the Camera's IP Address
You will need to be able to view the camera's video output.
1. Press the Data Screen button on the remote. The display presents the camera's IP address and MAC
address.
2. Press the Data Screen button again to dismiss the information.
If the address is 169.254.1.1, the camera is using its default IP address. This usually means one of these
things:
nThe network automatically assigns IP addresses, but the camera is not connected to the network.
nThe network does not automatically assign IP addresses, and you need to configure the camera for the
network. See Configuring the Camera with a Static IP Address.
Accessing the Web Interface
Enter the IP address or hostname in your browser's address bar. You may need to enter http:// or
https:// as a prefix to keep the browser from treating it as a search query.
(Example:http://10.30.200.125)
Note
The cameras in the RoboSHOT product line all have very similar web interfaces. Although some of the
screen shots in this manual may be from different models of camera than the one you have, your camera's
web interface should present the same controls, organized in the same way.
Browser Support
We have tested this product with these web browsers:
nChrome®
nMicrosoft® Internet Explorer®
nSafari®
nFirefox®
We test using the browser version available from the vendor at that time. Older versions of these browsers
are likely to work, and other browsers may also work.
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User Access
By default, the web interface opens to the Controls page, but the camera can be configured to require a
user login. The default user password is password, but this can be changed. Check with the system
administrator if the camera's web interface requires you to log in.
Only the Controls page is available with user-level access.
Your camera's Controls page will look somewhat different.
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Administrative Access
If you are on the Controls screen, you’re logged in at the user level, or guest access is enabled and you’re
not logged in at all.
Your camera's web interface will look somewhat different from this image.
Open the menu to log on as Admin. The default admin password is password, but this can be changed.
Note
For best security, Vaddio strongly recommends changing the user and admin passwords from
the default. Using the default passwords leaves the product vulnerable to tampering.
The admin account has access to system administration tasks and performance/behavior configuration
tasks. System administration tasks are on the following pages, listed in the lower portion of the left
navigation panel:
nNetworking page – Configure date and time settings, hostname, and IP addressing.
nSecurity page – Set passwords, manage guest access, and enable/disable Telnet access.
nSystem page – View firmware version and switch settings, reboot, restore factory defaults, and update
firmware.
nRoom Labels page – Information to display on the web interface screens, including the conference room
name and phone number and the in-house number for AV assistance.
nHelp page – Tech support contact information and a link to the product information library on the Vaddio
website.
nDiagnostics page – View or download the diagnostic log when troubleshooting issues.
Performance and behavior configuration tasks are on the following pages, listed in the upper portion of the
left navigation panel:
nCamera page – Control the camera, make adjustments, create and manage presets and CCU scenes.
nStreaming page – Configure IP streaming.
Compact Menu View
By default, the navigation buttons in the camera's administrative interface display an icon and a text label.
You can also select the compact view of the menu buttons along with the standard view. The button at the
bottom of the menu toggles between the two views.
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Web Interface Cheat Sheet
Where to find the camera controls you need right now.
What controls do you need? Go to this screen
Camera operation
nStop sending video (video mute)
nEnter or exit standby mode
(any page)
Camera operation
nMove or zoom the camera manually
nMove to a camera preset (Presets section, if available)
nSelect the appropriate lighting adjustments (CCU Scenes section, if
available)
Controls (user or guest access)
or Camera (admin access)
Camera behavior and adjustments
nSet or clear presets
nSet the speed for pan, tilt, or zoom motions
nFocus the camera
nWork with color and lighting adjustments (CCU scenes)
nSet motors for inverted operation (Settings button reveals the control)
Camera
Camera behavior settings – RoboSHOT 12E HDBT and RoboSHOT
30E HDBT
On older RoboSHOT cameras, these settings are on the rear panel DIP
switches.
nIR1, IR2, IR3 (Frequency Selection) for controlling up to 3 cameras
independently with the remote
nIR on/off for enabling/disabling control via the remote
nImage Flip for inverted camera installation
nBaud rate for RS-232 serial communication
nHDMIcolor space (YCbCr or sRGB; default is YCbCr)
System (DIP Switches tab)
Advanced camera settings
nSuper-wide field of view (not available on 12E and 30Emodels)
nIndicator light – select color scheme, enable/disable, set behavior in
standby mode
nCodec control mode
System (DIP switches tab,
General tab)
Read-outs of the camera's hardware switch settings System (DIP switches tab)
Access management
nGuest access
nAccount passwords
nIdle session time-out
nTelnet access enabled/disabled
nAdvanced security settings
Security
IP streaming settings
nQuality, resolution, and frame rate
nRTSPstreaming URL and path
nRTMP service provider configuration
Streaming
Network settings Networking
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What controls do you need? Go to this screen
nHostname
nDHCP or static addressing
nStatic: IP address, subnet mask, gateway
Time zone and NTP server (source for system time/date) Networking
Information about the camera location
Help desk phone number for end users
Room Labels
Vaddio Technical Support contact information Help
Diagnostic logs Diagnostics
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System Administration
This chapter covers settings for managing the camera as an element of your network.
Administrative tasks are on these pages of the web interface:
nNetworking – Time settings, hostname, and other network configuration
nSecurity – Passwords, guest access, other IT security-related settings
nRoom Labels – Helpful information to display in the web interface
nSystem – Controls to reboot, reset to factory defaults, and run firmware updates, read the rear panel
switches, and access the soft DIP switches
nHelp – Contact information for Vaddio Technical Support and a link to the documentation for this
product
nDiagnostics – Logs to help Vaddio Technical Support troubleshoot issues
See Configuring Camera Behavior for information on image adjustments, streaming configuration, and
other items related to camera behavior.
Note
Vaddio's RoboSHOT series cameras all have very similar web interfaces. Some of the screen shots in this
manual may be from other models in the RoboSHOT series.
For Non-DHCP Environments: Configuring the Device with a Static IP
Address for Initial Installation
NETWORKING PAGE
Caution
Consult your IT department before editing network settings. Errors in network configuration can make the
camera inaccessible from the network. Do not change DHCP/Static addressing, IP address, subnet mask,
or gateway unless you are very familiar with the characteristics and configuration of the network where you
install the camera.
By default, the camera is set to DHCP and you do not need to configure it with a static IP address.
However, if no DHCP server is available to automatically assign an address, the camera will use the
default IP address of 169.254.1.1. If this is the case, you may need to follow this procedure.
If you install more than one camera on a network that does not automatically assign IP addresses (a non-
DHCP network), follow this procedure to prevent IP address conflicts.
Note
If the camera is currently at an IP address other than 169.254.1.1, skip this section unless you are
instructed to configure the camera with a static IP address.
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To access the camera's Networking page during installation (skip this procedure if the camera
has already been in service on this network):
1. Connect the camera according to the connection diagram, but do not connect the camera to the
network.
2. Connect the network port on the camera to the network port on a computer. Depending on the
computer, you may need a crossover cable.
3. On the computer, open a browser and access the camera's web interface at http://169.254.1.1.
4. Log in as admin. The default password is password.
5. Navigate to the Networking page.
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To configure the camera with a static IP address:
1. Work with your IT department to determine the correct IP address, subnet mask, and gateway to
assign.
2. On the Networking page, set IP Address to Static.
3. Enter the IP address, subnet mask, and gateway as directed by the IT staffer; then save your work.
The camera is now ready to be connected to the network.
Changing the Camera's Hostname
NETWORKING PAGE
If your network supports hostname resolution, you may find it convenient to change the camera's
hostname to something easy to remember, such as camera-center-boardroom.
Work with your IT department to ensure that the new hostname conforms to the organization's naming
conventions.
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Optional For DHCP Environments: Changing from a DHCP Address to a
Static IP Address
NETWORKING PAGE
In a network that assigns IP addresses automatically, the camera's IP address may change from time to
time. To keep this from happening, set the IP address to Static. Do not change the IP address, subnet
mask, or gateway unless the network administrator instructs you to do so.
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Specifying Time Zone and NTP Server
NETWORKING PAGE
Using automatic NTP updating ensures that the timestamps in the camera's diagnostic log are accurate.
Specifying your time zone may make it easier to match logged events with other actions and external
events.
1. To make the time zone and NTP server editable, enable Automatic NTP Updating.
2. Select the desired time zone from the list.
3. If desired, specify the NTP server to use. Otherwise, use the default.
You may need to refresh the system time display.
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Managing Access and Passwords
SECURITY PAGE
Set the camera according to your organization's security policies:
nAllow or deny access to the Camera screen without logging on (Allow Guest Access) – this is enabled
by default
nSet whether inactive sessionslog off automatically or not (Automatically Expire Idle Sessions) – by
default, inactive sessions expire after 30 minutes
nChange the password for the admin account
nChange the password for the user account
nAllow or disable access via Telnet (by default, access via Telnet is enabled)
nRequire HTTPS for web access (by default, HTTP is also permitted)
nAllow or deny device discovery (allowed by default)
Note
Consult your network security specialist before changing any of these settings.
Note
For best security, Vaddio strongly recommends changing the user and admin passwords from
the default. Using the default passwords leaves the product vulnerable to tampering.
Disabling Telnet Access
SECURITY PAGE
If your installation does not require camera access via Telnet, you may choose to disable the camera's
internal Telnet server.
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Enabling or Requiring HTTPS
SECURITY PAGE
By default, the web interface uses the HTTP protocol. You can configure the camera's web interface to
require a secure HTTPS connection instead.
Caution
Consult your network security professional to manage the camera's SSL certificate. Do not make any
changes in the Certificate or Private Key text boxes without guidance from your organization's network
security professional.
1. Select Show Advanced Settings. The advanced options open.
2. To switch to a secure HTTPS connection, select Switch to HTTPS.
Note
Your browser may present messages warning you that your connection is not secure, because the
site's certificate is not valid. This happens when HTTPS is used but no SSL certificate is installed.
3. To require HTTPS connections, clear the box labeled HTTP Access Enabled. The camera's web
interface will only be available via an HTTPS connection.
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Adding Room Information to the Camera's Web Interface
ROOM LABELS PAGE
The information you enter on this page is displayed on every page of the web interface.
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Saving (Exporting) or Restoring (Importing)a Camera Configuration
SYSTEM PAGE, FIRMWARE TAB
You can import a configuration to several cameras if you need to configure them the same way. Cameras
must be of the same model, and must have a compatible firmware version installed. Configuration data
does not include passwords or unique information such as hostname.
1. Configure the first camera.
2. Export its configuration (Export Data button). The export downloads to your computer as a .dat file.
The filename is the camera's hostname.
3. Import the configuration to the other cameras (Import Data button in each camera's web interface). The
web interface prompts you to browse to the .dat file that will be imported.
Note
If the camera is using an older firmware version, it may be unable import a configuration that was exported
from a camera using a different version of firmware.
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Installing a Camera Firmware Update
SYSTEM PAGE, FIRMWARE TAB
Caution
The camera must remain connected to power and to the network during the update. Interrupting the update
could make the camera unusable.
1. Download the firmware and its release notes.
2. Select Choose File, then browse to the downloaded firmware and select it. The filename ends with
.p7m.
3. Select Begin Firmware Update.
4. Read and understand the information in the Confirm dialog box. It's dull, but it could save you some
time and aggravation.
5. Select Continue. A progress message box opens and the indicator light on the front of the camera turns
yellow. If the update process presents warnings or error messages, read them carefully.
The camera reboots when the update is complete.
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Rebooting the Camera
SYSTEM PAGE, FIRMWARE TAB
This can help if the camera stops responding as you expect.
In the System Utilities section, select Reboot.
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Contacting Vaddio Technical Support
HELP PAGE
If you can't resolve an issue using your troubleshooting skills (or the Troubleshooting table in this manual),
we are here to help.
You’ll find information for contacting Vaddio Technical Support on the Help page. The model identifier and
the link for support information vary depending on the camera model.
Accessing the Diagnostic Logs
DIAGNOSTICS PAGE
When you contact Vaddio technical support, your support representative may ask you to download and
email the log file available from the Diagnostics page.
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Configuring Camera Behavior
This chapter covers managing the camera as a part of the room's AV environment.
Camera configuration tasks are available on these pages:
nCamera – Color and lighting adjustments, presets (including custom Home), and real-time camera
control
nStreaming – Resolution, quality, bandwidth, and more
nSystem (DIP Switches tab) – Camera identification (Camera 1, 2, or 3 on the remote), status light
behavior, codec control mode, and more
Note
Vaddio's RoboSHOT series cameras all have very similar web interfaces. Some of the screen shots in this
manual may be from other models in the RoboSHOT series.
Setting the Custom Home Position and Other Preset Shots
CAMERA PAGE
The camera's default home position is 0° pan and 0° tilt; you can set a different home position.
You can also define other presets, for shots that you will want to use repeatedly.
Note
Storing a preset overwrites any information that was previously associated with that preset. The Store
Preset dialog does not show which presets have already been defined. Vaddio recommends renaming
presets when you store them.
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To store a preset or custom home position:
1. Set up the shot.
2. Select Store to open the Store Preset dialog.
3. Select the preset to define.
4. Select Store with Current Color Settings to save the current CCU settings along with the camera
position.
5. Select Save with Tri-Sync to allow the pan, tilt, and zoom motors to move simultaneously from other
presets to this position.
6. Store the preset.
Note
Tri-Synchronous Motion works best for on-air shots requiring significant movement. It is not useful when
moving the camera less than 10° or when the camera is not on the air.
Renaming Presets and Custom CCU Scenes
You can rename presets and custom scenes. The process is the same for both. Right-click the button for
the custom scene or preset, and edit the label.
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Initial Lighting and Color Settings
CAMERA PAGE
No two rooms are exactly alike – but a lot of rooms are a lot alike. The technical folks at Vaddio (Scott, to
be specific) have already set up presets for common lighting scenarios (CCU scenes)– Incandescent Hi,
Incandescent Lo, Fluorescent Hi, Fluorescent Lo, and Outdoor. The Auto setting allows the camera to
determine the appropriate adjustments.
Adjust the camera for the lighting in use by selecting the CCU scene that best fits your environment.
Some adjustments to lighting and color may be necessary.
Note
Color adjustments are not available when the Auto CCU scene is selected.
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Lighting Adjustments
CAMERA PAGE AND SYSTEM PAGE (GENERAL TAB)
The camera provides settings to compensate for common lighting problems.
nAuto Iris allows the camera to compensate automatically for the light level.
nBacklight Compensation reduces contrast to adjust for bright light behind the main subject of the
shot. Use this if the subject is in front of a window, projector screen, or other bright area and appears as
a silhouette. This setting can't be used with Wide Dynamic Range.
nWide Dynamic Range automatically darkens bright areas and brightens dark areas to provide a more
properly exposed image in challenging lighting conditions. This setting can't be used with Backlight
Compensation.
nPoint Light Compensation reduces the intensity of small, extremely bright areas (point light sources)
that would otherwise swamp the camera with light and make it difficult to see details in areas with less
intense lighting. Point Light Compensation is only available on the RoboSHOT 12E HDBT and
RoboSHOT 30E HDBT cameras. It is on the General tab of the System page.
Note
Wide Dynamic Range is not available on RoboSHOT 30 HDBT cameras, but it is available on the other
RoboSHOT HDBT cameras.
Depending on the camera's firmware version, additional settings may also be available on this tab.
The Lighting and Image Quality Cheat Sheet may be helpful.
Fine-Tuning Image Quality and Color
CAMERA PAGE
Fine-tune the color and lighting as needed using the Color Settings controls.
nAuto White Balance adjusts color automatically. Red gain and blue gain controls are not available
when Auto White Balance is selected.
nRed Gain and Blue Gain provide manual color adjustment.
nDetail adjusts the image sharpness. If the video looks grainy or “noisy,” try a lower Detail setting. (As in
conversation, too much detail is bad.)
nChroma adjusts the color intensity.
nGamma adjusts the range (grey density)between bright areas and shadows.
If you change Red Gain or Blue Gain and you don't like the results, start over by selecting and then
deselecting Auto White Balance.
The Color Adjustment Cheat Sheet may be helpful.
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Lighting and Image Quality Cheat Sheet
Here are some tips for using the CCU settings for lighting and image quality. For more detailed information
on each setting, see Lighting Adjustments and Fine-Tuning Image Quality and Color.
What do you need to correct? Make this adjustment:
The image is too dark Increase Iris (lower F-stop value)
Increase Iris Gain
The image looks washed out or faded Decrease Iris (higher F-stop value)
Decrease Iris Gain
Increase Chroma
Decrease Gamma
The subject is silhouetted against a bright
background
Enable Backlight Compensation
Small sources of bright light (point sources)make it
hard to see details in areas with less intense
lighting.
Enable Point Light Compensation (RoboSHOT 12E
and 30E HDBT only)
Highlights and shadows look right, but mid-tones
are too dark.
Increase Gamma
Shadows are too dark Enable Wide Dynamic Range (WDR)
Decrease Gamma
The image looks grainy Decrease Detail
Decrease Iris Gain
"Soft focus" effect; the image looks unrealistically
smooth
Increase Detail
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Color Adjustment Cheat Sheet
Here are some tips for using the color-related CCU settings. For more detailed information on each setting,
see Fine-Tuning Image Quality and Color.
What do you need to correct? Make this adjustment:
Colors look less vivid than they should Increase Chroma
Colors look too vivid Decrease Chroma
Colors look wrong; white objects do not appear
white
Enable Auto White Balance
One Push White Balance
Disable Auto White Balance and
nadjust Red Gain (decrease for less red, increase
for less green)
nadjust Blue Gain (decrease for less blue,
increase for less yellow)
Too much red Not enough red Too much blue Not enough blue Balanced
Saving Color and Lighting Settings
CAMERA PAGE
If you are adjusting for lighting conditions that are likely to recur, you can save your adjustments as a
custom scene.
1. Adjust lighting, image quality, and color.
2. When the scene looks the way you want it to, click Store CCU Scene.
3. In the Store CCU Scene dialog box, select which custom scene to store (Custom A, B, or C) and select
Save.
4. Optional: Name the new scene by right-clicking its button. A dialog box opens. Enter the name and
save it.
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Adjusting the Focus
CAMERA PAGE
Open the Focus control to select Auto-focus, or set manual focus with the + (near) and – (far) buttons.
Iknow you already understand this, but I’m going to say it anyway: The + and – buttons don’t work when
Auto Focus is selected.
For users who are not logged in as admin, focus control is available via the IR Remote Commander.
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Configuring IP Streaming
STREAMING PAGE
IP streaming is enabled by default. Just as your camera outputs video unless you mute it, the camera also
streams except when you disable the stream.
About IPStreaming
Two IP streaming protocols are available: RTSP and RTMP.
nRTSP streaming delivers an IP stream that people can access from your network using a media player.
This is the camera's default protocol for IP streaming.
nRTMP streaming sends a stream to a content service provider such as YouTube. No local preview is
available. To use RTMP streaming, you must have an account with a streaming service.
To view the RTSP stream:
1. Open a stream viewer such as VLC Media Player.
2. Select "Network stream" or your viewer's equivalent option.
3. Copy the streaming URL from the camera's Streaming page and paste it into the viewer as the URL for
the network stream.
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Stopping the IP Stream
STREAMING PAGE
Just as the camera outputs video unless you mute it or put it in standby, the camera also streams except
when you disable the stream.
Options:
nTo stop IP streaming entirely: Clear the Enable IP Streaming check box.
nTo stop the video portion of the stream, but leave the stream running: Mute the video. This also
stops the video locally, so the connected display is blank.
nTo stop sending the stream to a content service provider but make it available as a network
stream: Change from RTMP to RTSP streaming.
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Setting up Streaming in Easy Mode
STREAMING PAGE
If you are not sure how to configure streaming settings, start with the Easy mode defaults. This configures
most settings automatically.
1. Select Easy quality mode.
2. Select the desired IP streaming resolution. This determines the size of the window in which the stream
is displayed.
3. Select Video Quality.
4. Save your changes.
Pro Tip
If streaming video quality is poor, try a lower resolution or bandwidth.
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Setting up Streaming in Custom Mode
STREAMING PAGE
1. Select Custom quality mode.
2. Select the desired resolution.
3. Select the desired frame rate.
4. Select Constant or Variable bit rate.
5. Constant bit rate only: Set Max Bandwidth.
6. Variable bit rate only: Set the Quality (Quantization) slider.
7. Save your changes.
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RTSPStreaming Protocol and URL
STREAMING PAGE
RTSP is the default streaming protocol. When IP streaming is enabled, the RTSP stream is automatically
available at the streaming URL shown.
RTSP port: Vaddio strongly recommends using the default RTSP port number.
Path: The portion of the streaming URL that appears after the IP address. You may wish to change this to
help identify the stream source – for example, demo-studio-3.
URL: The location where the stream can be viewed. This will change if you edit the path.
Your camera will present somewhat different information from this image, as the streaming URL
incorporates the camera's model and IP address.
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Configuring RTMP Streaming
STREAMING PAGE
To use RTMP streaming, you must have an account with a streaming service.
To configure an RTMP streaming service:
1. Select RTMP streaming, and select Settings.
2. Expand the information box for the service.
3. Enter the name of the service.
4. Paste in the key and URL(s) provided by the service.
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To select the enabled RTMP streaming service:
Expand the list of available streaming services, and select the one to use.
Note
When RTMP streaming is selected and a service is configured, the camera streams to that service until
you stop the stream.
Advanced: Changing MTU
STREAMING PAGE
The default packet size for streaming is 1400. Do not change this except in consultation with your network
administrator.
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Speed Adjustments
CAMERA PAGE
The following speed adjustments are available:
nManual pan, tilt, and zoom speeds – Used when you control camera movements with the IR Remote
Commander or the arrow buttons in the web interface
nGlobal Preset Non-Tri-Sync Speeds – Separate pan, tilt, and zoom speeds used for movements
between presets that do not use Tri-Synchronous Motion.
nTri-Synchronous Motion speed – Only available when storing a preset with the Store with Tri-Sync
option selected.
About Tri-Synchronous Motion
The Tri-Synchronous Motion algorithm calculates the pan, tilt and zoom speeds needed for the camera to
move to a preset position, so that all three movements begin together and arrive at the same time. It
ensures smooth on-air movements when making large changes in position, particularly when the zoom also
changes. Tri-Synchronous Motion is only available as an option for moving to specific preset position.
Tri-Synchronous Motion is not helpful in movements of less than 10°, and is typically used only for on-air
operation.
Setting the Speed for Manual Movements
CAMERA PAGE
The Pan Speed, Tilt Speed, and Zoom Speed sliders control how fast the camera moves in response to the
direction and zoom controls on the IR remote and in the web interface.
To set speeds for movements using the arrow buttons:
Use the speed sliders to adjust the speed of movements that you control with the buttons for pan, tilt, and
zoom. For tight shots, slower is usually better.
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Setting the Speed of Movements to Presets
CAMERA PAGE
To set speeds for movements to presets:
1. Store presets at several points in the room, at different zoom levels, saving them without selecting the
Tri-Sync option.
2. Move among the presets using the preset buttons.
3. Use the Global Preset Non-Tri-Sync Speed sliders to adjust as needed.
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Adjusting Tri-Synchronous Motion Speed
CAMERA PAGE
The Tri-Synchronous Motion algorithm calculates the pan, tilt and zoom speeds needed for the camera to
move from one preset to the next so that all three movements begin together and arrive at the same time.
You may need to experiment to find the best Tri-Sync speed setting. Here is a simple method:
1. Store a preset, checking Save with Tri-Sync and setting the speed slider about a third of the way along
the scale.
2. Move the camera to a different pan, tilt, and zoom position, and save this position as another preset.
Again, check Save with Tri-Sync; but set the speed slider to about the halfway point.
3. Move the camera from one preset to the other to evaluate which movement is closer to the speed you
want. Use the Tri-Sync speed associated with that preset, or adjust it as needed.
4. Store all the presets you will need.
5. Switch among the presets to determine whether any of them should use different Tri-Sync speeds.
6. Adjust the speeds as needed.
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Setting the Direction for Camera Movements
CAMERA PAGE
By default, the arrow buttons on the remote and in the web interface show the direction you would see the
camera move if you were looking the same direction as the camera. If a person facing the camera is
controlling it with the remote, using the right arrow pans the camera to the person's left.
To make the arrow buttons indicate camera movement from the perspective of a person facing the camera,
open the Settings control and invert the pan direction.
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Reading the Camera's Switches
SYSTEM PAGE, DIP SWITCHES TAB
Open the DIP Switches tab to see the camera's current switch settings and configure certain camera
behaviors.
Note
Sorry, this tab only controls the soft DIP switches. If your camera has physical switches, you have to
physically move them to change the settings.
This screen shot shows the DIP Switches tab for the RoboSHOT 30E HDBT camera. On the older
RoboSHOT 12 HDBT and RoboSHOT 30 HDBT cameras, the lower array of DIP switches is a read-out of
the physical DIP switches on the back of the camera.
Note
If your camera has been updated to firmware version 3.1.0 or later, most of the soft DIP switch settings are
now on the General tab.
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Basic Camera Settings for RoboSHOT 12E HDBT and
RoboSHOT 30E HDBT
SYSTEM PAGE, DIP SWITCHES TAB
Basic settings for the RoboSHOT E-series cameras are on the lower row of soft DIP switches. These
correspond to the physical switches on the older RoboSHOT cameras.
IR1, IR2, IR3 (Frequency Selection): If there are multiple cameras in the room, use these two switches
to configure each camera with a different IR frequency. Then use the Camera Select buttons at the top of
the remote to select the camera you want to control. This allows the IR Remote Commander to control
them independently.
nLeft and right IR switches up: IR frequency 1
nLeft IR switch down, right IR switch up: IR frequency 2
nLeft IR switch up, right IR switch down: IR frequency 3
IR On/Off: Leave this switch UP if the IR remote will be used.
Image Flip: If mounting the camera upside-down, set the Image Flip switch ON. This orients the video
image correctly and sets the tilt motors to respond appropriately to tilt up and down commands from the
remote, web interface, and connected control devices.
Baud Rate:Set this switch to match the baud rate of the device connected to the RS-232 port.
HDMI color: YCbCr (default) or sRGB.
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Software-Controlled Video Output Resolution Setting
RoboSHOT 12E HDBT and RoboSHOT 30E HDBT only:If the camera has been updated to version
3.1.0 firmware or later, Position 0 selects software control. The default resolution is 1080p/59.94. This
capability is not available in earlier firmware versions or on the older RoboSHOT 12 HDBT and RoboSHOT
30 HDBT cameras.
Set the video output resolution on the System page, General tab.
Additional Camera Behavior Settings
SYSTEM PAGE, DIP SWITCHES TAB AND GENERAL TAB
If your camera has not been updated to version 3.1.x, additional features are available on the upper row of
soft DIP switches. In firmware version 3.1.0 and later, most of these settings are on the General tab.
These settings are the same for all cameras in the RoboSHOT HDBT family.
nLED color scheme – Status light color codes for Pro AV (broadcast, the default setting)or UC (unified
conferencing).
nHDMI Audio Enabled/Disabled – When HDMI Audio is enabled, the camera's IP stream may include
audio with the video.
nLED on/off – When the LED is set to OFF, it remains off even when the camera is sending video.
nStandard Control Mode/Codec Control Mode – Select Codec Control Mode if using the camera with
a third-party codec.
nEnable LED in Standby – When the LEDis enabled in standby mode, it illuminates purple to show
that the camera is in standby but connected to power. When the LED is disabled in standby mode, it is
only on when the camera is active (sending video or updating firmware).
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Pre-3.1.0 firmware:
Version 3.1.0 and later firmware:
Note
When the camera's rotary switch is at position 0, you can set video output resolution from this page. This
capability is not available when the switch is in any other position.
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Operating the Camera from the Web Interface
CONTROLS PAGE
The Controls page does not require administrative access. If guest access is enabled, you do not need to
log in to access this page. If guest access is disabled, you will need to log in as user.
The Controls page provides most of the same controls as the IR Remote Commander. See Using the IR
Remote.
nMove to camera presets, if any have been stored
nPan, tilt, zoom, or return it to its home position
nPut the camera in standby or bring it back to the ready state
nSelect a custom lighting adjustment, if any have been stored
Since the web interface is specific to the camera you are working with, it does not offer camera selection.
Switching the Camera Off or On (Standby)
Use the Standby button to switch between low-power (standby) and ready states. On entering standby
mode, the camera moves to its standby position and stops sending video.
Stop or Resume Sending Video (Mute)
Use the Mute button to stop sending live video without putting the camera in standby mode. When the
video is muted, the camera sends a blue or black screen. If the camera is part of a conferencing system,
this does not mute the audio.
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Moving the Camera
Use the arrow buttons for camera pan and tilt. The center button moves the camera to the home position.
Zooming In or Out
Use the Zoom + button to zoom in and the Zoom - button to zoom out.
Moving the Camera to a Preset Position
Presets are camera shots that have been stored. They include pan, tilt, and zoom information, and may
include color and speed information as well. If no presets are defined, the Controls page does not present
the Presets section.
Use the Preset buttons to move the camera to any of its preset positions.
Adjusting the Color and Lighting
If any color and lighting adjustments (CCU scenes)have been saved, they are available in the Scenes
area, along with the Auto setting. In most cases, the Auto setting is appropriate. This setting allows the
camera to adjust to current conditions automatically.
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Telnet Command Reference
Vaddio's Telnet command protocol allows external devices
to control the camera. Network connectivity and a Telnet
client are required; Telnet port 23 is used.Telnet sessions
require the administrator account login.
In addition to the camera control commands, Telnet session
management commands are available – help, history, and
exit.
Things to know about Telnet:
nThe > character is the command prompt.
nUsing a question mark as a command parameter will bring up a list of available subcommands or
parameters. Example:
camera focus ?
camera focus
near Focus the camera near
far Focus the camera far
stop Stop the camera focus
mode Camera focus mode
nCTRL-5 clears the current serial buffer on the device.
Typographical conventions used in this manual:
n{x | y | z} – Choose x, y, or z. Example: camera led {on | off | toggle }
n<variable> – Substitute the desired value here. Example:camera ccu get <param>
n< x - y > – Valid range of values is from x through y. Example:camera ccu set detail <0 -15>
n[parameter] – Parameter is not required. Example:camera pan left [<speed>]
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camera home
Moves the camera to its home position.
Synopsis camera home
Example >camera home
OK
>
camera pan
Moves the camera horizontally.
Synopsis camera pan {left [<speed>] | right [<speed>] | stop | get | set }
Options left Moves the camera left.
right Moves the camera right.
speed <1 – 24> Optional: Specifies the pan speed as an integer
(1 to 24). Default speed is 12.
stop Stops the camera's horizontal movement.
get Returns the camera's absolute pan position in
degrees, as a floating point value between
approximately -150.00 (left) and 150.00 (right).
set <position> Sets the camera's absolute pan position in
degrees, as a floating point value between
approximately -150.00 and 150.00. This is the
minimum range. Individual cameras may have
an additional degree or two of travel before they
reach their physical limits. If the value is out of
range, the camera returns an error message
and no motion occurs.
Examples >camera pan left
OK
>
Pans the camera left at the default speed.
>camera pan right 20
OK
>
Pans the camera right using a speed of 20.
>camera pan stop
OK
>
Stops the camera's horizontal motion.
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camera tilt
Moves the camera vertically.
Synopsis camera tilt{up [<speed>] | down [<speed>] | stop | get | set}
Options up Moves the camera up.
down Moves the camera down.
speed <1 – 20> Optional: Specifies the tilt speed as an integer
(1 to 20). Default speed is 10.
stop Stops the camera's vertical movement.
get Returns the camera's absolute tilt position in
degrees, as a floating point value between
approximately -30.00 (down)and 90.00 (up).
Note that the range is roughly 30.00 to -90.00 if
Image Flip is selected.
set <position> Sets the camera's absolute tilt position in
degrees, as a floating point value between
approximately -30.00 and 90.00 (-90 to 30 if the
camera is configured for inverted operation).
This is the minimum range; individual cameras
may have an additional degree or two of travel
before they reach their physical limits. If the
value is out of range, the camera returns an
error message and no motion occurs.
Examples >camera tilt up
OK
>
Tilts the camera up at the default speed.
>camera tilt down 20
OK
>
Tilts the camera down using a speed of 20.
>camera tilt stop
OK
>
Stops the camera's vertical motion.
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camera zoom
Zooms the camera in toward the subject or out away from the subject.
Synopsis camera zoom {in [<speed>] | out [<speed>] | stop | get | set}
Options in Moves the camera in.
out Moves the camera out.
speed [1 – 7] Optional: Specifies the zoom speed as an
integer (1 to 7). Default speed is 3.
stop Stops the camera's zoom movement.
get Returns the camera's current zoom level as a
floating point value.
set <1 – n> Sets the zoom level as a floating point value.
The value of n(maximum zoom) depends on
the camera's capabilities. For example, the
range is 1.00 to 12.00 for a 12x camera. If the
value is out of range, the camera returns an
error message and no zoom change occurs.
Examples >camera zoom in
OK
>
Zooms the camera in at the default speed.
>camera zoom out 7
OK
>
Zooms the camera out using a speed of 7.
>camera zoom stop
OK
>
Stops the camera's zoom motion.
>camera zoom set 14
OK
>
Sets the camera's zoom level to 14x.
>camera zoom get
14
OK
>
Returns the camera's current zoom level.
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camera focus
Changes the camera focus.
Synopsis camera focus {near [<speed>] | far [<speed> | stop | mode {get | auto | manual}}
Options near Brings the focus nearer to the camera. Can
only be used when camera is in manual mode.
far Moves the focus farther from the camera. Can
only be used when camera is in manual mode.
speed <1 – 8> Optional: integer (1 to 8) specifies the focus
speed.
stop Stops the camera's focus movement.
mode {get | auto | manual} Returns the current focus mode, or specifies
automatic or manual focus.
Examples camera focus near
OK
>
Brings the focus near at the default speed.
camera focus far 7
OK
>
Moves the focus farther from the camera at a speed of 7.
camera focus mode get
auto_focus: on
OK
>
Returns the current focus mode.
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camera preset
Moves the camera to the specified preset, or stores the current camera position and optionally CCU
information, either with or without specifying that Tri-Synchronous Motion is to be used when moving to this
position.
Note
This command corresponds to the CAM_Memory commands in the RS-232 command set.
Synopsis camera preset {recall | store} <1 – 16> [tri-sync <1 – 24>] [save-ccu]
Options recall <1 – 16> Moves the camera to the specified preset,
using Tri-Synchronous Motion if this was saved
with the preset. If CCU information was saved
with the preset, the camera switches to the
CCU setting associated with the preset.
store <1 – 16> Stores the current camera position as the
specified preset.
tri-sync <1 – 24> Optional: Specifies that the camera uses Tri-
Synchronous Motion to move to this position,
using the specified speed.
save-ccu Optional: Saves the current CCU settings as
part of the preset. If not specified, the last color
settings are used when recalled.
Examples >camera preset recall 3
OK
>
Moves the camera to preset 3.
>camera preset store 1
OK
>
Saves the camera's current position as preset 1.
>camera preset store 4 tri-sync 15
OK
>
Stores the camera's current position as preset 4. The camera will use Tri-
Synchronous Motion at speed 15 when it is recalled to this preset.
>camera preset store 2 save-ccu
OK
>
Stores the camera's current position as preset 2. The camera applies the current
CCU settings when it is recalled to this preset.
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camera ccu get
Returns CCU (lighting and color) information.
Synopsis camera ccu get <param>
Options all Returns all current CCU settings.
auto_white_balance Returns the current state of the auto white
balance setting (on or off).
red_gain Returns red gain as an integer (0 to 255).
blue_gain Returns blue gain as an integer (0 to 255).
backlight_compensation Returns the current state for backlight
compensation (on or off).
auto_iris Returns the current auto-iris state (on or off).
iris Returns the iris value as an integer (0 to 11).
gain Returns gain as an integer (0 to 11).
detail Returns detail as an integer (0 to 15).
chroma Returns chroma as an integer (0 to 14).
gamma Returns gamma as an integer (-64 to 64)
wide_dynamic_range Returns the current state for Wide Dynamic
Range (on or off).
Examples >camera ccu get iris
iris 6
OK
>
Returns the current iris value.
>camera ccu get red_gain
red_gain 201
OK
>
Returns the current red gain value.
>camera ccu get all
auto_iris on
auto_white_balance on
backlight_compensation off
blue_gain 193
chroma 2
detail 8
gain 3
iris 11
red_gain 201
wide_dynamic_range off
OK
>
Returns all current CCU settings.
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camera ccu set
Sets the specified CCU (lighting and color) information.
Synopsis camera ccu set <param> <value>
Options auto_white_balance {on | off} Sets the current state of the auto white balance
setting (on or off). Auto white balance overrides
red gain and blue gain manual settings.
red_gain <0 – 255> Sets the red gain value as an integer (0 to 255).
Can only be used when auto white balance is
off.
blue_gain <0 – 255> Sets the blue gain value as an integer (0 to
255). Can only be used when auto white
balance is off.
backlight_compensation {on
| off}
Sets the current state of the backlight
compensation setting (on or off). Can only be
used when wide dynamic range mode is off.
iris <0 – 11> Sets the iris value as an integer (0 to 11). Can
only be used when auto-iris is off.
auto_iris {on | off} Sets the auto-iris state (on or off). Auto-iris
disables manual iris and gain when it is on.
gain <0 – 11> Sets gain value as an integer (0 to 11). Can
only be used when auto-iris is off.
detail <0 – 15> Sets the detail value as an integer (0 to 15).
chroma <0 – 14> Sets the chroma value as an integer (0 to 14).
gamma <-64 – 64> Sets the gamma value as an integer (-64 to 64).
wide_dynamic_range {on | off} Sets Wide Dynamic Range mode on or off.
Can only be used when backlight
compensation is off. This parameter is not valid
for RoboSHOT 30 HDBT.
Examples >camera ccu set auto_iris off
OK
>
Turns off auto-iris mode, returning the camera to manual iris control.
>camera ccu set red_gain 10
OK
>
Sets the red gain value to 10.
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camera ccu scene
Stores the current CCU scene or recalls the specified ccu scene.
Synopsis camera ccu scene {recall {factory <1 – 6> | custom <1 – 3>} | store custom <1 – 3>}
Options recall factory <1 – 6>
recall custom <1 – 3>
Recalls the camera to the specified scene
(factory 1 to 6 or custom 1 to 3) .
store custom <1 – 3> Saves the current scene as the specified
custom scene.
Examples >camera ccu scene recall factory 2
OK
>
Sets the camera to use factory CCU scene 2.
>camera ccu scene store custom 1
OK
>
Saves the current CCU scene as custom CCU scene 1.
camera led
Set or change the behavior of the indicator light.
Synopsis camera led {get | off | on }
Options get Returns the indicator light's current state (on or
off).
off Disables the indicator light.
on Enables the indicator light.
Examples >camera led off
OK
>
Disables the indicator light. You cannot tell by looking at the camera whether it is
sending video.
>camera led get
led: on
OK
>
Returns the current state of the indicator light.
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camera standby
Set or change camera standby status.
Synopsis camera standby {get | off | on | toggle}
Options get Returns the camera's current standby state.
off Brings the camera out of standby (low power)
mode.
on Stops video and puts the camera in standby
mode.
toggle Changes the camera's standby state – if it was
not in standby mode, it enters standby; if it was
in standby mode, it "wakes up."
Examples >camera standby off
OK
>
Brings the camera out of standby mode.
>camera standby get
standby: on
OK
>
Returns the current standby state.
streaming ip enable
Set or change the state of IP streaming.
Synopsis streaming ip enable {get | on | off | toggle}
Parameters get Returns the current state of IP streaming
on Enables IP streaming.
off Disables IP streaming.
toggle Changes the state of IP streaming (on if it was
off, or off if it was on). streaming ip
enable toggle has the same effect as
selecting the Enable IP Streaming checkbox in
the web interface.
Example >streaming ip enable on
> OK
Enables IP streaming.
>streaming ip enable get
enabled:true
> OK
Returns the current state of IP streaming.
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streaming settings get
Retrieves IP streaming settings. These are configured in the web interface.
Synopsis streaming settings get
Parameters IP Custom_Frame_Rate Frame rate (Custom mode).
IP Custom_Resolution Resolution (Custom mode).
IP Enabled True if IP streaming is enabled, False if it is
not.
IP MTU Maximum packet size.
IP Port Port number used for IP streaming. Default for
RTSP streaming is 554; default for RTMP
streaming is 1935.
IP Preset_Quality Video quality (Easy mode).
IP Preset_Resolution Resolution (Easy mode).
IP Protocol IP streaming protocol in use (RTSP or RTMP).
IP URL URL where the RTSP stream is available.
IP Video_Mode Video quality mode selected (preset or custom)
Example >streaming settings get
IP Custom_Frame_Rate 30
IP Custom_Resolution 1080p
IP Enabled true
IP MTU 1400
IP Port 554
IP Preset_Quality Standard (Better)
IP Preset_Resolution 720p
IP Protocol RTSP
IP URL vaddio-roboshot-hdbt-stream
IP Video_Mode preset
OK
>
Returns the current streaming settings.
network settings get
Returns the current network settings for MAC address, IP address, subnet mask, and gateway.
Synopsis network settings get
Example >network settings get
Name eth0:WAN
MAC Address 48:6F:77:64:79:21
IP Address 192.168.1.67
Netmask 255.255.255.0
VLAN Disabled
Gateway 192.168.1.254
OK
>
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network ping
Sends an ICMP ECHO_REQUEST to the specified IP address or hostname.
Synopsis network ping [count <count>] [size <size>] <string>
Options <count> The number of ECHO_REQUEST packets to
send. Default is five packets.
<size> The size of each ECHO_REQUEST packet.
Default is 56 bytes.
<string> The hostname or IP address where the ECHO_
REQUEST packets will be sent.
Examples >network ping 192.168.1.66
PING 192.168.1.66 (192.168.1.66): 56 data bytes
64 bytes from 192.168.1.66: seq=0 ttl=64 time=0.476 ms
64 bytes from 192.168.1.66: seq=1 ttl=64 time=0.416 ms
64 bytes from 192.168.1.66: seq=2 ttl=64 time=0.410 ms
64 bytes from 192.168.1.66: seq=3 ttl=64 time=0.410 ms
64 bytes from 192.168.1.66: seq=4 ttl=64 time=3.112 ms
--- 192.168.1.66 ping statistics ---
5 packets transmitted, 5 packets received, 0% packet loss
round-trip min/avg/max = 0.410/0.964/3.112 ms
>
Sends five ECHO_REQUEST packets of 56 bytes each to the host at 192.168.1.66.
>network ping count 10 size 100 192.168.1.1
Sends 10 ECHO_REQUEST packets of 100 bytes each to the host at 192.168.1.1.
The command returns data in the same form as above.
system reboot
Reboots the system either immediately or after the specified delay. Note that a reboot is required when
resetting the system to factory defaults (system factory-reset).
Synopsis system reboot [<seconds>]
Options <seconds> The number of seconds to delay the reboot.
Examples >system reboot
OK
>
The system is going down for reboot NOW! roboshot-hdbt-48-6F-77-64-79-21
Reboots the system immediately.
>system reboot 30
Reboots the system in 30 seconds. The response is in the same form; the system
message appears at the end of the delay.
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system factory-reset
Gets or sets the factory reset status. When the factory reset status is on, the system resets to factory
defaults on reboot.
Synopsis system factory-reset {get | on | off}
Options get Returns the camera's current factory reset
status.
on Enables factory reset on reboot.
off Disables factory reset on reboot.
Examples >system factory-reset get
factory-reset (software): off
factory-reset (hardware): off
OK
>
Returns the factory reset status.
This evaluates the most recent system factory-reset on or off command, if
one has been received, then reads the rear panel DIP switches and returns the
status on if they are all in the down position.
>system factory-reset on
factory-reset (software): on
factory-reset (hardware): off
OK
>
Enables factory reset upon reboot.
Note
This command does not initiate a factory reset. The factory reset takes place on the
next reboot.
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history
Returns the most recently issued commands from the current Telnet session. Since many of the programs
read user input a line at a time, the command history is used to keep track of these lines and recall historic
information.
Synopsis history <limit>
Options <limit> Integer value specifying the maximum
number of commands to return.
Examples history
Displays the current command buffer.
history 5
Sets the history command buffer to remember the last 5 unique entries.
Additional information You can navigate the command history using the up and down arrow
keys.
This command supports the expansion functionality from which previous
commands can be recalled from within a single session. History
expansion is performed immediately after a complete line is read.
Examples of history expansion:
* !! Substitute the last command line.
* !4 Substitute the 4th command line (absolute as per ’history’
command)
* !-3 Substitute the command line entered 3 lines before (relative)
version
Returns the current firmware version.
Synopsis version
Example >version
Commit d033ddb2378357a871011eb820706dcaa64ec0e2
HDLink TX4.6.1x0.03
Pan Motor Version 0.2.4772
Sensor Version 06.00
System Version RoboSHOT HDBT 3.0.1
Tilt Motor Version 0.2.4772
OK
Returns current firmware version information. Your camera may return slightly
different information.
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help
Displays an overview of the CLI syntax.
Synopsis help
Example help
exit
Ends the command session and then closes the socket.
Synopsis exit
Example exit
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RS-232 Serial Command Reference
The Vaddio RS-232 Serial Control Protocol is similar to the Sony®VISCA command set in order to be
compatible with several popular control devices. Not all VISCA commands are supported, and there are
Vaddio-specific commands in the following command and inquiry lists.
Although the RoboSHOT HDBT cameras do not have an RS-232 port, they can accept these commands
via the HDBaseT connection when used with a OneLINK device or compatible third-party controller.
Be sure the camera is set to the same baud rate as the controller or other device originating the commands.
For the older RoboSHOT HDBT cameras, see DIP Switches:Camera Behavior Settings. For the newer
RoboSHOT 12E HDBT and RoboSHOT 30E HDBT cameras, see Basic Camera Settings for RoboSHOT
12E HDBT and RoboSHOT 30E HDBT.
Camera Movement, Zoom, and Focus Commands
Command Set Command Command Packet Comments
CAM_Zoom Stop 8x 01 04 07 00 FF Variable speed: p = 0 (low) to 7
(high)
Direct: pqrs = zoom position (0h-
4000h for 12x, 0h-7AC0h for 30x)
Tele (std) 8x 01 04 07 02 FF
Wide (std) 8x 01 04 07 03 FF
Tele (variable) 8x 01 04 07 2p FF
Wide (variable) 8x 01 04 07 3p FF
Direct 8x 01 04 47 0p 0q 0r 0s FF
Corresponds to camera zoom in Telnet API
CAM_Focus Stop 8x 01 04 08 00 FF Variable speed:p = 0 (low) to 7
(high)
Direct and Near Limit:pqrs =
focus position (1000h – F000h)
Far (std) 8x 01 04 08 02 FF
Near (std) 8x 01 04 08 03 FF
Far (variable) 8x 01 04 08 2p FF
Near (variable) 8x 01 04 08 3p FF
Direct 8x 01 04 48 0p 0q 0r 0s FF
One Push
Trigger
8x 01 04 18 01 FF
Near Limit 8x 01 04 28 0p 0q 0r 0s FF
Corresponds to camera focus in Telnet API
CAM_Focus Mode Auto Focus 8x 01 04 38 02 FF
Manual Focus 8x 01 04 38 03 FF
Auto/Manual 8x 01 04 08 10 FF
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Command Set Command Command Packet Comments
Pan-TiltDrive Up 8x 01 06 01 vv ww 03 01 FF vv= Pan speed (01h-18h)
ww=Tilt speed (01h-14h)
Down 8x 01 06 01 vv ww 03 02 FF
Left 8x 01 06 01 vv ww 01 03 FF
Right 8x 01 06 01 vv ww 02 03 FF
UpLeft 8x 01 06 01 vv ww 01 01 FF
UpRight 8x 01 06 01 vv ww 02 01 FF
DownLeft 8x 01 06 01 vv ww 01 02 FF
DownRight 8x 01 06 01 vv ww 02 02 FF
Stop 8x 01 06 01 vv ww 03 03 FF
Home 8x 01 06 04 FF Returns the camera to its default
position
Pan-TiltDrive Absolute
Position
8x 01 06 02 vv ww 0Y 0Y 0Y 0Y
0Z 0Z 0Z 0Z FF
0Y0Y0Y0Y = Pan position
(90E2h-6BD8h)
0Z0Z0Z0Z = Tilt position
(EB99h-3D59h)
Pan-Tilt-
ZoomDrive
Up 8x 01 06 0A vv ww rr 03 01 03
FF
vv= Pan speed (01h-18h)
ww=Tilt speed (01h-14h)
rr=Zoom speed (00h - 07h)Down 8x 01 06 0A vv ww rr 03 02 03
FF
Left 8x 01 06 0A vv ww rr 01 03 03
FF
Right 8x 01 06 0A vv ww rr 02 03 03
FF
In 8x 01 06 0A vv ww rr 03 03 01
FF
Out 8x 01 06 0A vv ww rr 03 03 02
FF
Stop 8x 01 06 0A vv ww rr 03 03 03
FF
Home 8x 01 06 0C FF Returns the camera to the default
position and zoom
Pan-Tilt-
ZoomDrive
Absolute
Position
8x 01 06 0B vv ww 0Y 0Y 0Y 0Y
0Z 0Z 0Z 0Z 0R 0R 0R 0R FF
0Y0Y0Y0Y = Pan position
(90E2h-6BD8h)
0Z0Z0Z0Z = Tilt position(EB99h-
3D59h)
0R0R0R0R = Zoom position (0h-
4000h for 12x, 0h-7AC0h for 30x)
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Command Set Command Command Packet Comments
CAM_Memory Reset 8x 01 04 3F 00 0p FF Corresponds to camera
preset in Telnet API.
p= preset number(0h-0Fh)
qr= Speed(01h-18h)
Set standard 8x 01 04 3F 01 0p FF
Set standard
with ‘scene’
8x 01 04 3F 21 0p FF
Set Tri-sync 8x 01 04 3F 11 0p 0q 0r FF
Set Tri-Sync
with ‘scene’
8x 01 04 3F 31 0p 0q 0r FF
Recall 8x 01 04 3F 02 0p FF
Corresponds to camera preset in Telnet API.
CAM_PTZ_
PresetSpeed
8x 01 7e 01 0b pp qq rr FF pp: pan speed (01h-18h)
qq: tilt speed (01h-14h)
rr: zoom speed (0h-07h)
Movement, Zoom, and Focus Inquiry Commands
Inquiry Command Command Response Packet Comments
Pan-TiltPosInq 8x 09 06 12 FF y0 50 0w 0w 0w 0w 0z 0z
0z 0z FF
wwww= Pan position
zzzz=Tilt Position
CAM_ZoomPosInq 8x 09 04 47 FF y0 50 0p 0q 0r 0s FF pqrs: Zoom position
CAM_FocusPosInq 8x 09 04 48 FF y0 50 0p 0q 0r 0s FF pqrs: Focus position
CAM_FocusModeInq 8x 09 04 38 FF y0 50 02 FF Auto focus
y0 50 03 FF Manual focus
Corresponds to camera focus mode get in Telnet API.
CAM_MemoryInq 8x 09 04 3F FF y0 50 pp FF pp: Preset number
recalled last (00h - 0Fh)
CAM_MemoryStatusInq 8x 09 04 3F 0p FF y0 50 0p 0q 0r 0s FF p: Preset number (00h -
0Fh)
q: mode (00-std, 10-std
/w ccu, 01-trisync,11-
trisyc /w ccu)
rs: speed (0x1-0x18) 1 -
24
CAM_MemSaveInq 8x 09 04 23 0X FF y0 50 0p 0q 0r 0s FF X: 00h to 0Fh (preset
number)
pqrs: 0000h to FFFFh
(Data)
CAM_PTZ_PresetSpeedInq 8x 09 7E 01 0B FF y0 50 p q r FF p:pan speed (01h-18h)
q:tilt speed (01h-14h)
r:zoom speed (0h-07h)
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Color and Light Management Commands
Command Set Command Command Packet Comments
CAM_WB Auto 8x 01 04 35 00 FF Normal auto
Manual 8x 01 04 35 05 FF Manual control mode
Corresponds to camera ccu set auto_white_balance in Telnet API.
CAM_RGain Reset 8x 01 04 03 00 FF Manual control of red gain
pq = red gain (00h – FFh)
Up 8x 01 04 03 02 FF
Down 8x 01 04 03 03 FF
Direct 8x 01 04 43 00 00 0p 0q FF
Corresponds to camera ccu set red_gain in Telnet API.
CAM_BGain Reset 8x 01 04 04 00 FF Manual control of blue gain
pq = blue gain (00h – FFh)
Up 8x 01 04 04 02 FF
Down 8x 01 04 04 03 FF
Direct 8x 01 04 44 00 00 0p 0q FF
Corresponds to camera ccu set blue_gain in Telnet API.
CAM_AE Auto 8x 01 04 39 00 FF Auto exposure mode
Manual 8x 01 04 39 03 FF Manual control mode
Corresponds to camera ccu set auto_iris in Telnet API.
CAM_Shutter Reset 8x 01 04 0A 00 FF Shutter setting
pq = shutter position (00h – 15h)
See Shutter Speed Values –
CAM_Shutter Command
Up 8x 01 04 0A 02 FF
Down 8x 01 04 0A 03FF
Direct 8x 01 04 4A 00 00 0p 0q FF
CAM_Iris Reset 8x 01 04 0B 00 FF Iris setting
pq = iris position
(0h, 05h-11h)
See Iris Values – CAM_Iris
Command
Up 8x 01 04 0B 02 FF
Down 8x 01 04 0B 03 FF
Direct 8x 01 04 4B 00 00 0p 0q FF
Corresponds to camera ccu set iris in Telnet API.
CAM_Gain Reset 8x 01 04 0C 00 FF Iris gain setting
pq = gain position (01h – 0Fh)
p = gain limit (04h-0Fh)
See Iris Gain and Gain Limit
Values – CAM_Gain Command
Up 8x 01 04 0C 02 FF
Down 8x 01 04 0C 03 FF
Direct 8x 01 04 4C 00 00 0p 0q FF
+Gain Limit 8x 01 04 2C 0p FF
Corresponds to camera ccu set gain in Telnet API.
CAM_BackLight On 8x 01 04 33 02 FF Backlight compensation On/Off
Off 8x 01 04 33 03 FF
Corresponds to camera ccu set backlight_compensation in Telnet API.
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Command Set Command Command Packet Comments
CAM_WD On 8x 01 04 3D 02 FF Wide Dynamic Range On
Off 8x 01 04 3D 03 FF Wide Dynamic Range Off
Corresponds to camera ccu set wide_dynamic_range in Telnet API.
May be unavailable on some cameras.
CAM_Aperture Reset 8x 01 04 02 00 FF Aperture setting
pq = aperture position (0h-0fh)
Up 8x 01 04 02 01 FF
Down 8x 01 04 02 02 FF
Direct 8x 01 04 42 00 00 0p 0q FF
Corresponds to camera ccu set detail in Telnet API.
CAM_Chroma Direct 8x 01 7E 55 00 00 0p 0q FF pq: 00h – 14h
Corresponds to camera ccu set chroma in Telnet API.
CAM_
GammaOffset
Direct 8x 01 04 1E 00 00 00 0s 0t 0u FF s: polarity offset (0 is plus, 1 is
minus)
tu: offset s=0 (00h to 40h)
offset s=1 (00h to 10h)
Corresponds to camera ccu set gamma in Telnet API.
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Shutter Speed Values (CAM_Shutter)
Value 60/59.94/30/29.97 fps 50/25
fps
0x15 1/10000 1/10000
0x14 1/6000 1/6000
0x13 1/4000 1/3500
0x12 1/3000 1/2500
0x11 1/2000 1/1750
0x10 1/1500 1/1250
0x0F 1/1000 1/1000
0x0E 1/725 1/600
0x0D 1/500 1/425
0x0C 1/350 1/300
0x0B 1/250 1/215
0x0A 1/180 1/150
0x09 1/125 1/120
0x08 1/100 1/100
0x07 1/90 1/75
0x06 1/60 1/50
0x05 1/30 1/25
0x04 1/15 1/12
0x03 1/8 1/6
0x02 1/4 1/3
0x01 1/2 1/2
0x00 1/1 1/1
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Iris Values (CAM_Iris)
Value Iris
0x11 F1.6
0x10 F2
0x0F F2.4
0x0E F2.8
0x0D F3.4
0x0C F4
0x0B F4.8
0x0A F5.6
0x09 F6.8
0x08 F8
0x07 F9.6
0x06 F11
0x05 F14
0x00 CLOSED
Iris Gain and Gain Limit Values (CAM_Gain)
Iris Gain Iris Gain Limit
Value Steps Gain in dB Value Steps Gain in dB
0x0F 28 77.8 0x0F 28 77.8
0x0E 26 44.4 0x0E 26 44.4
0x0D 24 41.0 0x0D 24 41.0
0x0C 22 37.5 0x0C 22 37.5
0x0B 20 34.1 0x0B 20 34.1
0x0A 18 30.7 0x0A 18 30.7
0x09 16 27.3 0x09 16 27.3
0x08 14 23.9 0x08 14 23.9
0x07 12 20.5 0x07 12 20.5
0x06 10 17.1 0x06 10 17.1
0x05 8 13.7 0x05 8 13.7
0x04 6 10.2 0x04 6 10.2
0x03 4 6.8
0x02 2 3.4
0x01 0 0
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Color and Light Management Inquiry Commands
Inquiry Command Command Response Packet Comments
CAM_WBModeInq 8x 09 04 35 FF y0 50 00 FF Auto
y0 50 05 FF Manual
CAM_RGainInq 8x 09 04 43 FF y0 50 00 00 0p 0q FF pq: Red gain
CAM_BGainInq 8x 09 04 44 FF y0 50 00 00 0p 0q FF pq: Blue gain
CAM_AEModeInq 8x 09 04 39 FF y0 50 00 FF Auto
y0 50 03 FF Manual
CAM_ShutterPosInq 8x 09 04 4A FF y0 50 00 00 0p 0q FF pq: Shutter position
CAM_IrisPosInq 8x 09 04 4B FF y0 50 00 00 0p 0q FF pq: Iris position
CAM_GainPosInq 8x 09 04 4C FF y0 50 00 00 0p 0q FF pq: Gain position
CAM_WDModeInq 8x 09 04 3D FF y0 50 02 FF On
y0 50 03 FF Off
CAM_BackLightModeInq 8x 09 04 33 FF y0 50 02 FF On
y0 50 03 FF Off
CAM_ApertureInq 8x 09 04 42 FF y0 50 00 00 0p 0q FF pq: Aperture gain
CAM_ChromaInq 8x 09 7E 55 FF y0 50 05 00 00 00 0p FF p: 0 – Eh
CAM_GammaOffsetInq 8x 09 04 1E FF y0 50 00 00 00 0s 0t 0u FF s: Polarity offset (0 is
plus, 1 is minus)
tu: Offset s=0 (00h to
40h)
Offset s=1 (00h to 10h)
Other Commands
Command Set Command Command Packet Comments
CommandCancel 8x 2p FF p= socket (1 or 2)
CAM_Power On 8x 01 04 00 02 FF Power on
Off 8x 01 04 00 03 FF Power off
Corresponds to camera standby in Telnet API.
CAM_Tally On 8x 01 7E 01 0A 00 02 FF
Off 8x 01 7E 01 0A 00 03 FF
CAM_NR -- 8x 01 04 53 0p FF p = noise reduction level (0: off,1
– 5)
CAM_Mute On 8x 01 04 75 02 FF Video mute on/off
Off 8x 01 04 75 03 FF
Toggle 8x 01 04 75 10 FF
Corresponds to video mute in Telnet API.
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Other Inquiry Commands
Inquiry Command Command Response Packet Comments
CAM_PowerInq 8x 09 04 00 FF y0 50 02 FF On
y0 50 03 FF Off (standby)
Corresponds to camera standby get in Telnet API
CAM_IPAddress 8x 09 08 4E 00 00
FF
y0 50 49 50 00 00 00 0p 0p
0p 0q 0q 0q 0r 0r 0r 0s 0s
0s FF
IP address =
ppp.qqq.rrr.sss
CAM_TallyInq 8x 09 7E 01 0A FF y0 50 02 FF On
y0 50 03 FF Off
CAM_NRInq 8x 09 04 53 FF y0 50 0p FF Noise reduction p: 00h to
05h
CAM_MuteModeInq 8x 09 04 75 FF y0 50 02 FF On
y0 50 03 FF Off
Corresponds to video mute get in Telnet API
Vaddio_ModelInq 8x 09 08 0e FF y0 50 05 0A 00 00 00 FF RoboSHOT 12 HDBT
y0 50 05 0B 00 00 00 FF RoboSHOT 30 HDBT
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Specifications
Camera and image
Image device RoboSHOT 12 HDBT: 1/2.8-Type Exmor®CMOS sensor
RoboSHOT 30 HDBT: 1/2.8-Type Exmor R™ backlit CMOS sensor
RoboSHOT 12E HDBT and RoboSHOT 30E HDBT: 1/2.5-Type Exmor R
back-lit CMOS sensor
Video Resolutions 1080p/60, 59.94, 50, 30, 25
1080i/60, 59.94, 50
720p/60, 59.94, 50
RoboSHOT 12E HDBT and RoboSHOT 30E HDBT also offer
1080p/29.97
IP Streaming Resolutions 1080p, 720p, 4CIF, 480p, 640 x 480, 360p, CIF
Video Aspect Ratio 16:9 for all resolutions
Pan and tilt Pan ± 150°, tilt +90° -30°; speed 0.35°/sec to 120°/sec
Lens and horizontal FOV 12 model:
oNormal mode:10x zoom, 67.3° (wide) to 7.6° (tele), f=3.8mm to
38.0mm, F1.8 to F3.4
oSuper Wide mode:12x zoom, 73.0° (wide) to 6.6° (tele),
f=3.91mm to 47.0mm, F1.8 to F3.4
12E model: 12x zoom, 70.2° (wide) to 6.8° (tele), f=4.4mm wide end to 88.4mm
tele end, F2 to F3.8
30 model: 30x zoom, 65° (wide) to 2.3° (tele), F1.6 to F4.7
30E model: 30x zoom, 70.2° (wide) to 3.1° (tele), f=4.4mm wide end to 88.4mm
tele end, F2 to F3.8
Min. working distance RoboSHOT 12 HDBT: 8 in. (0.2 m) wide, 30 in. (0.8 m) tele
RoboSHOT 30 HDBT: 10 in. (0.25 m) wide, 48 in. (1.2 m) tele
RoboSHOT 12E and 30E HDBT: 3 in. (0.08 m) wide, 31 in. (0.8 m) tele
Min. illumination Recommended: 100+ lux
Gain Auto/Manual (28 steps)
Backlight compensation On/off
Aperture/detail 16 steps
Focusing system Auto Focus, Manual Focus, One Push Trigger Mode, Infinity Mode, Near
Limit Mode
White balance Auto, ATW, Indoor, Outdoor, One-push, Manual
Noise reduction On/Off, 6 Steps
Sync system Internal
S/N ratio More than 50 dB
Remote management IR Remote Commander, web interface, Telnet and VISCA/RS-232
command APIs
Power RoboSHOT 12 and 30 HDBT: 12 VDC, 3.0 A or PoE+
RoboSHOT 12E and 30E HDBT: PoE+
Physical and Environmental
Height 6.9 in. (17.6 cm) Weight 4.85 lbs (2.2 kg)
Width 7.1 in. (17.9 cm) Operating/storage temperature 0°C to +40°C (32°F to 104°F)
Depth 6.8 in. (17.2 cm) Operating/storage humidity 20% to 80% RH, non-condensing
Specifications are subject to change without notice.
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Troubleshooting and Care
Use this information to determine whether it's time to call Vaddio Technical Support.
Check the Status Light First
When the camera doesn't behave as you expect, check the indicator light before you do anything else.
nBlue: Normal operation (blinks once when the camera receives a command from the remote)
nRed: On-air tally (signal provided by external device via serial connection)
nBlinking red: Video is muted (UC color scheme only)
nPurple: In standby mode or booting
nYellow: Firmware update in progress
If the status light is off, check whether you can access the camera via its web interface or Telnet. If so, the
status light is disabled.
Check the Cables Next
If the equipment behaves in a way that suggests even a remote possibility of a bad cable, please try a
known good cable with the same pin-out.
Cables can be defective, whether they are purchased from a vendor or made at the installation site.
Crimping tools can crimp unevenly, contacts can break internally, and individual conductors in the cable
can break inside the jacketing material. Any of these can result in a cable that passes a continuity check
but does not work reliably, or does not pass enough power to the connected device.
(The author would like to confess having made a certain number of almost-good cables. It happens.)
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Power/Responsiveness Issues
What is it doing? Possible causes Check and correct
Nothing.
The status light is off, there
is no video, and the camera
does not respond to the
remote.
If a OneLINK extension module is
used: The camera is not connected
to the OneLINK module.
Plug the OneLINK module into the
camera.
If a OneLINK extension module is
used: The OneLINK power supply
is not connected.
Plug the OneLINK module's power
supply into a wall outlet.
If a OneLINK extension module is
used: The OneLINK module is not
working properly.
Test by connecting the camera directly
to the PoE+ power injector or
12VDC power pack that was shipped
with it.
If the camera works when it is
connected to a power source, but not
when connected to the the OneLINK
module, the OneLINKis bad. Contact
your reseller or Vaddio Technical
Support.
Caution: Do not connect the camera to the 48 VDCOneLINK power pack.
This will damage the camera and void its warranty.
Insufficient power using a PoE
injector.
Use a PoE+power injector – PoE does
not deliver enough power.
At least one of the cables is bad. Check using known good cables.
The wall outlet is not active.
(Check by finding out if it powers
something else, such as a laptop or
phone charger.)
Use a different outlet.
The camera or its power source is
bad.
Contact your reseller or Vaddio
Technical Support.
The camera never finishes
initializing and the light is
purple. The web interface is
not available.
The camera is not receiving
enough power. Is a PoE power
injector connected?
Use PoE+instead. PoE does not
deliver enough power for a PTZ
camera.
The PoE+ power injector is bad. Contact your reseller or Vaddio
Technical Support.
The camera does not
respond to the remote and
the light is yellow.
A firmware update is in progress. Wait a few minutes, and try again when
the light turns blue.
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Video and Streaming Issues
What is it doing? Possible causes Check and correct
Blue or black video. The
camera's web interface is
available and the camera
responds to the directional
controls on the remote.
Video is muted. Select the Mute button in the web
interface. This button is available on
every page of the web interface.
No IP stream. Streaming is not enabled. Enable streaming: Streaming page in
the web interface.
Camera Control and Other Issues
What is it doing? Possible causes Check and correct
The camera does not
respond to the remote, but
the web interface is
available.
The remote and the camera are not
using the same IR channel.
Press the Camera Select 1 button on
the remote. Try the other Camera
Select buttons if necessary.
IR is switched off Turn IR on using the appropriate DIP
switch or soft DIP switch. More
information: DIP Switches: Camera
Behavior Settings (older RoboSHOT
cameras)or Basic Camera Settings for
RoboSHOT 12E HDBT and
RoboSHOT 30E HDBT.
The remote's batteries are dead. Put new batteries in the remote.
The camera responds to
the remote but not to the
web interface.
The web interface is controlling a
different camera. (Check by
removing power from the camera;
the web interface should become
unavailable.)
Check the camera's IP address. See
Getting the camera's IP address.
More than one device is using this
IP address.
The camera responds to
the remote but the web
interface is not available.
The camera is not using the IP
address you browsed to.
Press the Data Screen button on the
remote to see camera information.
The camera is not connected to the
network.
Connect the network cable.
The camera loses all its
settings when power is
cycled.
All the DIP switches are in the ON
(down) position.
Set the DIP switches to their proper
positions. Default is all OFF (up). See
DIP Switches: Camera Behavior
Settings for more information.
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Restoring Factory Settings from the Web Interface
SYSTEM PAGE, FIRMWARE TAB
Sometimes it’s easiest to just start over. To restore the original factory settings…click Restore Factory
Settings. This will overwrite everything you have customized – custom CCU scenes and presets, soft DIP
switch settings, passwords, room labels, and more. For this reason, you may want to back up (export) the
camera's configuration after you set up the customizations you want. See Saving (Exporting) or Restoring
(Importing)a Configuration.
Restoring Factory Default Settings Via Hardware
If the camera's administrative controls are not accessible, you can restore factory defaults using the
switches on the back of the camera.
To restore factory default settings on an older RoboSHOT camera:
Set all DIP switches DOWN and cycle the power. Then return all DIP switches to the desired settings.
To restore factory default settings on a RoboSHOT 12E HDBT or RoboSHOT 30E HDBT camera:
Set the rotary switch to the Factory Reset position (E) and cycle the power. Then return the rotary switch to
its previous position.
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Operation, Storage, and Care
For smears or smudges on the product, wipe with a clean, soft cloth. Use a lens cleaner on the lens. Do not
use any abrasive chemicals.
Keep this device away from food and liquids.
Do not operate or store the device under any of the following conditions:
nTemperatures above 40°C (104°F) or below 0°C (32°F)
nHigh humidity, condensing or wet environments
nInclement weather
nSevere vibration
nInside a cement mixer
nDry environments with an excess of static discharge
Do not attempt to take this product apart. There are no user-serviceable components inside.
And a friendly reminder from our Training department...
As much as you might love our gear, do not attempt to romance your camera. As a robot
it cannot return your love.
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Compliance and Conformity Statements
Compliance testing was performed to the following regulations:
FCC Part 15 (15.107, 15.109), Subpart B Class A
ICES-003, Issue 54: 2012 Class A
EMC Directive 2014/30/EU Class A
EN 55032: 2015 Class A
EN 55024: November 2010 Class A
KN24 2008 (CISPR 24: 1997 + A1: 2000 + A2: 2002) Class A
IEC 60950-1:2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 Safety
EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2: 2013 Safety
FCC Part 15 Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15, Subpart B, of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his/her own expense.
Operation is subject to the following two conditions: (1) This device may not cause
interference, and (2) This device must accept any interference including interference that
may cause undesired operation of the device.
Changes or modifications not expressly approved by Vaddio can affect emission
compliance and could void the user’s authority to operate this equipment.
ICES-003 Compliance
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus
set out in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’emet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de la classe A
préscrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications
du Canada.
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European Compliance
This product has been evaluated for Electromagnetic Compatibility under the EMC Directive for Emissions
and Immunity and meets the requirements for a Class A digital device. In a domestic environment this
product may cause radio interference in which case the user may be required to take adequate measures.
Standard(s) To Which Conformity Is Declared:
EMC Directive 2014/30/EU
EN 55032: 2015 Conducted and Radiated Emissions
EN 55024: November 2010 Immunity
EN 61000-4-2: 1995 + Amendments A1: 1998 + A2: 2001 Electrostatic Discharge
EN 61000-4-3: 2006 + A1: 2008 Radiated Immunity
EN 61000-4-4: 2004 + Corrigendum 2006 Electrical Fast Transients
EN 61000-4-5: 2006 Surge Immunity
EN 61000-4-6: 2009 Conducted Immunity
EN 61000-4-8: 2010 Power Frequency Magnetic Field
EN 61000-4-11: 2004 Voltage Dips, Interrupts and
Fluctuations
KN24 2008 (CISPR 24: 1997 + A1: 2000 + A2: 2002) IT Immunity Characteristics
EN 61000-4-2 Electrostatic Discharge
EN 61000-4-3 Radiated Immunity
EN 61000-4-4 Electrical Fast Transients
EN 61000-4-5 Surge Immunity
EN 61000-4-6 Conducted Immunity
EN 61000-4-8 Power Frequency Magnetic Field
EN 61000-4-11 Voltage Dips, Interrupts and
Fluctuations
IEC 60950-1: 2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 Safety
EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2:
2013 Safety
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Warranty and Return Policy
Hardware warranty: Two (2) year limited warranty on all parts and labor for Vaddio manufactured products.
Vaddio warrants its manufactured products against defects in materials and workmanship for a period of
two years from the day of purchase, to the original purchaser, if Vaddio receives notice of such defects
during the warranty. Vaddio, at its option, will repair or replace products that prove to be defective. Vaddio
manufactures its hardware products from parts and components that are new or equivalent to new in
accordance with industry standard practices.
Exclusions: The above warranty shall not apply to defects resulting from improper or inadequate
maintenance by the customer, customers applied software or interfacing, unauthorized modifications or
misuse, mishandling, operation outside the normal environmental specifications for the product, use of the
incorrect power supply, modified power supply or improper site operation and maintenance. OEM and
special order products manufactured by other companies are excluded and are covered by the
manufacturer’s warranty.
Vaddio Customer Service: Vaddio will test, repair, or replace the product or products without charge if the
unit is under warranty. If the product is out of warranty, Vaddio will test then repair the product or products.
The cost of parts and labor charge will be estimated by a technician and confirmed by the customer prior to
repair. All components must be returned for testing as a complete unit. Vaddio will not accept responsibility
for shipment after it has left the premises.
Vaddio Technical Support: Vaddio technicians will determine and discuss with the customer the criteria
for repair costs and/or replacement. Vaddio Technical Support can be contacted by email at
support@vaddio.com or by phone at one of the phone numbers listed on support.vaddio.com.
Return Material Authorization (RMA) number: Before returning a product for repair or replacement
request an RMA from Vaddio’s technical support. Provide the technician with a return phone number, e-
mail address, shipping address, product serial numbers and original purchase order number. Describe the
reason for repairs or returns as well as the date of purchase. See the General RMA Terms and Procedures
section for more information. RMAs are valid for 30 days and will be issued to Vaddio dealers only. End
users must return products through Vaddio dealers. Include the assigned RMA number in all
correspondence with Vaddio. Write the assigned RMA number clearly on the shipping label of the box when
returning the product. All products returned for credit are subject to a restocking charge without exception.
Special order products are not returnable.
Voided warranty: The warranty does not apply if the original serial number has been removed or if the
product has been disassembled or damaged through misuse, accident, modifications, use of incorrect
power supply, use of a modified power supply or unauthorized repair.
Shipping and handling: Vaddio will not pay for inbound shipping transportation or insurance charges or
accept any responsibility for laws and ordinances from inbound transit. Vaddio will pay for outbound
shipping, transportation, and insurance charges for all items under warranty but will not assume
responsibility for loss and/or damage by the outbound freight carrier. If the return shipment appears
damaged, retain the original boxes and packing material for inspection by the carrier. Contact your carrier
immediately.
Products not under warranty: Payment arrangements are required before outbound shipment for all out of
warranty products.
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General RMA Terms and Procedures: RMA’s are valid for 30 days and will be issued to Vaddio dealers
only.
nEnd users must return products through Vaddio dealers.
nBefore a defective product can be authorized to send in for repair, it must first go through the
troubleshooting process with a member of the Vaddio Technical Support team.
nProducts authorized for repair must have a valid RMA (Return Material Authorization) number.
oVaddio RMA Team will issue the RMA number.
oAn RMA number is to be included in all correspondence with Vaddio.
oThe RMA number must appear clearly on the shipping label (not the box) when the product is
returned.
oA packing slip must be included on the inside of the box with the RMA number listed and reason for
RMA return.
nProducts received at Vaddio that do not have a valid RMA number clearly marked on the outside of the
shipping container may be refused and returned to sender.
nBoxes showing external damage will be refused and sent back to the sender regardless of the clearly
marked RMA number and will remain the responsibility of the sender.
RMA Charges (Restocking): All qualified returns must be made in unopened, original packaging with all
original materials.
nInitial shipments of equipment that are refused upon attempted delivery, for any reason, are subject to
restocking charges.
nThe Dealer has up to 60 days from the date of purchase to return Vaddio product for credit for future
purchases of Vaddio product only.
nThe Dealer has 61 to 90 days from the date of purchase to return Vaddio product with a 15% restocking
fee or $50.00 fee, whichever amount is greater
nThe Dealer has up to 30 days from the date of purchase to return OEM and other manufacturer’s
products with a 15% restocking fee or $50.00 fee, whichever amount is greater.
nNOTE: Special Order products from other manufacturers (identified in the Vaddio Price Guide as
noncancelable, nonreturnable and not refundable) are not eligible for advance replacement from Vaddio.
Advance Replacement Policies: For Vaddio manufactured products, advance replacement will be
provided for up to one (1) year after the initial shipment of products.
nNOTE: OEM and other manufacturer’s products are excluded from the Vaddio advance replacement
policy. Advance replacement will be provided for up to 30 days after initial shipment of OEM products.
Thereafter, a return to Vaddio and factory repair is offered during the other manufacturer’s warranty
period. Vaddio will determine if the returned product is qualified for the OEM warranty.
nNOTE: Special Order products from other manufacturers (identified in the Vaddio Price Guide as
noncancelable, nonreturnable and not refundable) are not eligible for advance replacement from Vaddio.
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Advance Replacement Procedures: The Vaddio Dealer must submit a non-revocable purchase order for
advance replacement equipment at normal dealer pricing. Credit shall be issued upon complete product
return (including all accessories) for dealers with Net 30 terms. For credit card accounts, charges will be
assessed to the credit card for the replacement and credited back upon complete product return.
nReturns must be made in the original Vaddio packaging with all original materials if at all possible.
Vaddio products with missing original materials will be billed to the dealer at dealer price.
nNOTE: OEM products must be returned in the original packaging with all materials and the RMA
number written on the shipping label only and not on the OEM box. If the return is incomplete and/or the
OEM box is defaced, the product shall be returned to the dealer and the RMA will not be credited.
nEquipment returned with “No Trouble Found” after advanced replacement will be assessed a full 15% or
$50.00 restocking fee (whichever is greater) for each item and may also be assessed for additional
charges to compensate for wear, damages and reconditioning.
nAll returns must be accompanied by RMA # as stated above.
nAll Advanced Replacement products are sent via 2-day service in the continental USA. If the product is
requested to be sent via priority or overnight shipping, the Dealer shall pay shipping costs. The dealer
can elect to supply their preferred shipping account number.
nInternational customers are responsible for all freight charges for equipment returned to Vaddio,
including international shipping, taxes, and duties, insurance and all other associated logistic charges.
Warranty Repair Terms and Procedures: Vaddio will repair any product free of charge, including parts
and labor, within the terms outlined in the warranty agreement for that product.
nCustomers must provide proof of the product’s purchase date.
nProduct that is within the warranty period will be repaired under the non-warranty terms if:
oThe equipment has been damaged by negligence, accident, act of God, mishandling, used with the
incorrect, modified or extended power supply or has not been operated in accordance with the
procedures described in the operating and technical instructions.
oThe equipment has been altered or repaired by other than the Manufacturer or an authorized service
representative.
oAdaptations or accessories other than those manufactured or provided by the Manufacturer have
been made or attached to the equipment, which in the determination of the Manufacturer, shall have
affected the performance, safety of reliability of the equipment; or the equipment’s original serial
number has been modified or removed.
nCustomer is responsible for shipping charges to send defective product under warranty to Vaddio.
Vaddio will pay ground service return shipping charges during the 2nd year of the warranty period.
nStandard return shipping method for products under warranty, but out of the advance replacement
warranty period, is ground shipment. Extra charges associated with priority shipping, when requested,
will be the responsibility of the customer.
Non-Warranty Repair Terms: Vaddio will repair any non-obsolete product that does not meet the terms of
the warranty. Non-warranty repair terms are as follows:
nThe customer is responsible for, and agrees to pay, all parts and labor costs associated with the repair.
Standard non-warranty repair charges are outlined below.
nCustomers must provide payment method and one of the following, prior to receiving an RMA:
oHard copy of a PO, for dealers with Net 30 terms and in good standing with Vaddio.
oValid credit card number - Credit card will be charged upon shipping repaired product back to
customer.
nRequest for COD: Customers will be notified of COD charges prior to shipping repaired unit.
nCustomer is responsible for all shipping charges both to and from Vaddio, and may use their own
carrier.
nCustomers will receive a courtesy call notifying them of total repair charges prior to return shipping.
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Non-Warranty Repair Charges: Total repair charges (per unit) for a non-warranty repair consist of the
following:
nCost of any replacement parts needed to repair the defect.
nLabor costs billed per hour after minimum charges/time.
nLabor charges include troubleshooting and repair time only.
nBurn-in time and final test time is not included in the labor charges.
nLabor time is rounded to the nearest quarter hour.
nLabor charges are billed at the prevailing rate for the category of equipment repaired, after minimum
charges/time. For prevailing labor rates, please contact the Vaddio technical support.
nAll shipping and handling costs are the responsibility of the customer for non-warranty repairs.
Minimum Labor Charges: All non-warranty repairs are subject to a minimum evaluation/repair labor
charge even if there is no problem found. Please contact Vaddio technical support for the current applicable
rate.
Repair Charge Estimates: Estimates on repair charges for a specific problem will not be given before an
RMA is issued and the actual product has been evaluated by a Vaddio technician. Repair estimates will be
given after the repair department receives and evaluates the unit.
nCustomers requesting an estimate on repair charges must do so up front when they call in for an RMA.
The RMA team will call or email with the estimate after evaluating the unit and before proceeding with
the repair.
nAny product evaluated for a repair estimate is still subject to the minimum labor charges even if the
customer decides not to proceed with the repair.
nVaddio does not guarantee estimates given on repair charges. Actual repair costs may exceed the
estimate.
nCustomer is responsible for actual repair charges, regardless of estimate.
Repair Policy Notes:
nDuration of Repair: Products are repaired on a first come first serve basis. The turn-a-round time of a
particular repair is dependent upon circumstances such as product type, the nature of the problem and
current repair volumes. Requests for expedited repair service will be considered on a case-by-case
basis.
nRepair Warranty: Vaddio guarantees all of its repair work, performed on non-warranty items, for 90
days from the day the repaired product is shipped back to the customer. If the original problem
described was not resolved or reoccurs within the 90-day period, Vaddio will repair the unit free of labor
charges. However additional material charges may apply unless the parts used to affect the repair are
again deemed defective.
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Photo Credits
This manual may include some or all of these photos.
European Space Agency (ESA) astronaut Samantha Cristoforetti, a Flight Engineer with Expedition 42,
photographs the Earth through a window in the Cupola on the International Space Station
By NASA - https://blogs.nasa.gov/ISS_Science_Blog/2015/03/06/women-in-space-part-two-whats-
gender-got-to-do-with-it/, Public Domain, https://commons.wikimedia.org/w/index.php?curid=38834990
Carl Sagan, Bruce Murray, Louis Friedman (founders) and Harry Ashmore (advisor), on the occasion of
signing the papers formally incorporating The Planetary Society
By credit NASA JPL - JPL, Public Domain, https://commons.wikimedia.org/w/index.php?curid=1180927
Main Control Room / Mission Control Room of ESA at the European Space Operations Centre (ESOC) in
Darmstadt, Germany
By European Space Agency - ESOC flickr, Credit: ESA - Jürgen Mai, CC BY-SA 3.0-igo,
https://commons.wikimedia.org/w/index.php?curid=36743173
Expedition 42 on orbit crew portrait, International Space Station, Mar. 7, 2015 – Barry Wilmore
(Commander) Top, Upside down, to the right cosmonaut Elena Serova, & ESA European Space Agency
Samantha Cristoforetti. Bottom center US astronaut Terry Virts, top left cosmonauts Alexander
Samokutyaev and Anton Shkaplerov.
By NASA - https://www.flickr.com/photos/nasa2explore/16166230844/, Public Domain,
https://commons.wikimedia.org/w/index.php?curid=38931301
European Space Agency astronaut Luca Parmitano, Expedition 36 flight engineer, outside the International
Space Station
By NASA - http://spaceflight.nasa.gov/gallery/images/station/crew-36/html/iss036e016704.html, Public
Domain, https://commons.wikimedia.org/w/index.php?curid=27263573
Chris Cassidy, Luca Parmitano, and Karen Nyberg, ISS, 2013. Photo Credit: NASA
Nicolas Altobelli, Rosetta Scientist at ESA's European Space Astronomy Centre, Villanueva de la
Cañada, Madrid, Spain
By European Space Agency - Nicolas Altobelli talks to the media, CC BY-SA 3.0-igo,
https://commons.wikimedia.org/w/index.php?curid=36743144
Andrea Accomazzo, ESA Rosetta Spacecraft Operations Manager, providing a live update from the Main
Control Room at ESA's European Space Operations Centre, Darmstadt, Germany during the Rosetta
wake-up day.
By European Space Agency - Live update from the Main Control Room, CC BY-SA 3.0-igo,
https://commons.wikimedia.org/w/index.php?curid=36743150
Sleeping goose
By ladypine - Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=1695227
STS-123 and Expedition 16 crews on the STS-123 crew's last full day onboard the International Space
Station.
By NASA - http://www.spaceflight.nasa.gov/gallery/images/shuttle/sts-123/html/iss016e033684.html,
Public Domain, https://commons.wikimedia.org/w/index.php?curid=3773505
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Index
A
admin login 27, 35
changing 35
default 27
anatomy of the camera 8-10
API 66-81, 83-84, 86-89
RS-232 (VISCA) 81, 83-84, 86-89
Telnet 67-80
auto focus 48, 70
auto iris 45, 72-73
auto white balance 45, 47, 72-73
automatic NTP updating 34
B
backing up a configuration 38
backlight compensation 45-46, 72-73
behavior on power-up 22, 42
bit rate, constant or variable (IP streaming set-
ting) 52
blue gain 45, 47, 72-73
browser compatibility 25
C
cable 9-10, 15, 91
connectors 9-10, 15
please check them (PLEASE) 15, 91
recommendations 15
camera control issues, troubleshooting 93
camera mount, installing 12
Camera page (web) 44-45
camera select 23-24
camera specifications 90
camera standby position 64
capabilities 2, 90
CCU scenes 42-44, 47, 65, 74
custom 43, 47, 74
recalling 74
CCU settings 46-47, 71-73
ceiling-mounted cameras 12
cheat sheet 23, 28, 46-47
color adjustment 47
lighting and image quality 46
Vaddio IR Remote Commander 23
web interface 28
chroma setting 45-47, 72-73
cleaning 95
Codec Control Mode setting 62
color codes for status light 22, 91
color settings 44-45, 47, 72-73
command history 79
command set, RS-232 (VISCA) 81, 83-84,
86-89
compatibility, browsers 25
conferencing 49
configuration, saving or restoring 38
connection example 16-17
connector identification 9-10
connector pin-out, RS-232 15
constant bit rate (IP streaming setting) 52
Controls page (web) 64
custom CCU scenes 47
custom home position, setting 42
D
damage, preventing 11, 15
default 25-27, 78, 94
admin password 27
IP address 25
settings, restoring 78, 94
user password 26
detail setting 45-46, 72-73
diagnostic logs 41
Diagnostics page (web) 41
DIP switch settings 60, 62
reading from web interface 60
directional controls 23-24, 65
E
Enable LED in Standby setting 62
F
factory defaults, restoring 78, 94
fault isolation 91-93
firmware update 39
firmware version 39, 79
focus 23-24, 48, 70
G
gain 45-47, 72
blue 45, 47
iris 46
red 45, 47
gamma setting 45-46
getting help 41
103
guest access 35
H
HDMI Audio Enabled/Disabled setting 62
HDMI resolution, setting 13
Help page (web) 41
home position 42, 65, 67
custom 42
hostname 32
camera 32
HTTPS, enabling or requiring 36
I
importing a configuration 38
inactive sessions (web interface) 35
indicator light 8, 22, 62, 74, 91
color scheme 62
enabling/disabling 74
location 8
meaning of colors 22, 91
information, conference room 37
installation, typical 16-17
inverted installation 12
IP address 16, 23-25, 30, 32-33
camera, discovering 25
default 25, 30, 33
preventing conflicts 16
static 32
static, configuring before installation 16,
30
IP streaming 49, 51-55, 75-76
enabling or disabling 49
quality 52
resolutions and frame rates 51-52
settings 51-55, 75-76
IR remote 23-24
iris settings 45-46, 72-73
L
labels, room 37
LED 8, 22, 62, 74, 91
enabling/disabling 74
location 8
meaning of colors 22, 91
LED Color Scheme setting 62
LED On/Off setting 62
light, status indicator 8, 22, 62, 74, 91
color scheme 62
enabling/disabling 74
location 8
meaning of colors 22, 91
lighting settings 44-45, 65, 72-74
locations of connectors 9-10
log files 41
login 26-27
admin 27
user 26
low-power (standby) state 64, 75
M
manual focus 23-24, 48, 70
media player 49
mounting cameras 11-12, 21
muting video 64
N
navigation buttons, hiding/showing 27
network configuration 25, 30, 32-33, 76
current 76
Networking page (web) 30, 32-34
NTP server 34
O
One Push White Balance 47
OneLINK 9-10, 16-17
operating environment 95
output resolution 13
P
packing lists 3
page 30, 32-37, 39-41, 44-45, 49, 53-55, 62,
64
Camera 44-45
Control 64
Diagnostics 41
Help 41
Networking 30, 32-34
Room Labels 37
Security 35-36
Streaming 49, 53-55
System 39-40, 62
pan 56-57, 59, 67
direction 59
speed 56-57
pan/tilt/zoom controls 23-24, 65
passwords 26-27, 35
admin, default 27
user, default 26
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Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras
performance specifications 90
physical and environmental specifications 90
pin-out, RS-232 connector 15
ping command 77
point light compensation 45-46
power 9-10, 16-17, 22-24, 92
issues, troubleshooting 92
on and off 22-24
options 10, 16-17
PoE+ 9-10
power-up settings 42
presets 23-24, 43, 65, 71
clearing 24
moving to 65
recalling 71
renaming 43
setting 24, 71
privacy 64
Pro AV LED Color Scheme setting 62
product capabilities 2
product returns and repairs 98
Q
quantization (IP streaming setting) 52
quick reference 23, 28, 46-47
Vaddio IR Remote Commander 23
web interface 28
R
ready state 64, 75
rebooting the camera 40, 77
red gain 45, 47, 72-73
remote control 23-24
reset See alsorebooting the camera; restor-
ing default settings
resolution 13, 51-52, 62
IP streaming 51-52
setting in web interface 62
restoring a configuration 38
restoring default settings 78, 94
RJ-45 connectors 15
room information 37
Room Labels page (web) 37
rotary switch 13
RS-232 commands 81, 83-84, 86-89
setting values 86-87
RS-232 connector 15
RTMP streaming 49, 54
RTSP streaming 49, 51-53
S
safety requirements 11
saving a configuration 38
scenes, CCU 43-44, 65
naming 43
storing 47
Scott 44
Security page (web) 35-36
session time-out 35
settings, default, restoring 78, 94
shelf-mounted cameras 21
shelf, camera mount 12
soft DIP switches 62
software control of video output resolution 62
solving problems 91-93
specifications 90
speed 56-57, 67-70
focus 70
pan/tilt/zoom 56-57, 67-69
SSL certificate 36
Standard Control/Codec Control setting 62
standby (low-power) state 64, 75
start-up behavior, setting 42
static IP address 30, 32-33
status light 8, 22, 62, 74, 91
color scheme 62
enabling/disabling 74
location 8
meanings of colors 22, 91
storage environment 95
storing a configuration 38
stream viewer 49
streaming 49-55, 75-76, 93
enabling or disabling 49-50
IP 49
issues, troubleshooting 93
MTU, setting 55
quality 52
settings 51-55, 76
state 75
USB 49
Streaming page (web) 49, 53-55
streaming URL 53
supported web browsers 25
switch settings 12-13, 39, 60, 62
3G Level A/Level B 62
Enable LED in Standby 62
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Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras
HDMI Audio Enabled/Disabled 62
Image Flip 12
LED Color Scheme 62
LED On/Off 62
reading from web interface 39
Standard Control/Codec Control 62
video resolution 13
System page (web) 39-40, 62
system time 34
T
technical specifications 90
technical support 41
Telnet 35, 66
disabling access via 35
session 66
session history 79
session, ending 80
Telnet API 66-80
command help 66
syntax help 80
temperature, operating and storage 95
tilt 56-57, 59, 68
direction 59
speed 56-57
time zone 34
Tri-Synchronous Motion (Tri-Sync) 58, 71
troubleshooting 91-93
typical installation 21
U
UC LED Color Scheme setting 62
update 39
URL, RTSP streaming 53
USB streaming 49
user login 26, 35
changing 35
default 26
V
Vaddio IR Remote Commander 23
variable bit rate (IP streaming setting) 52
version, firmware 79
video mute 64
Video Output Resolution (setting) 62
video resolution 13
VISCA commands 81, 83-84, 86-89
voilà, a small cat 93
W
wall-mounted cameras 21
wall mount 12
warranty 11, 98
web browsers supported 25
web interface 25, 27, 30-37, 39-41, 44-45, 49,
53-55, 62, 64
accessing 25
accessing via direct connection 31
Camera page 44-45
Controls page 64
Diagnostics page 41
Help page 41
navigation button labels 27
Networking page 30, 32-34
Room Labels page 37
Security page 35-36
Streaming page 49, 53-55
System page 39-40, 62
wide dynamic range setting 45-46, 72-73
Z
zoom 65, 69
zoom speed 23-24, 56-57, 69
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Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras
Vaddio is a brand of Legrand AV Inc.· www.legrandav.com · Phone 800.572.2011 / +1.763.971.4400 · Fax
+1.763.971.4464 · Email av.vaddio.support@legrand.com·
Visit us at support.vaddio.com for firmware updates, specifications, drawings, manuals, technical support
information, and more.
©2019 Legrand AV Inc.
Vaddio is a registered trademark of Legrand AV Inc. All other brand names or marks are used for
identification purposes and are trademarks of their respective owners. All patents are protected under
existing designations. Other patents pending.
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