Viewsonic CDE3205-EP User Manual
Displayed below is the user manual for CDE3205-EP by Viewsonic which is a product in the Signage Displays category. This manual has pages.
Related Manuals
CDE3205-EP
Commercial Display
User Guide
Model No. VS17182
IMPORTANT: Please read this User Guide to obtain important information on installing
and using your product in a safe manner, as well as registering your product for future
service. Warranty information contained in this User Guide will describe your limited
coverage from ViewSonic Corporation, which is also found on our web site at http://
www.viewsonic.com in English, or in specific languages using the Regional selection
box in the upper right corner of our website. “Antes de operar su equipo lea cu
idadosamente las instrucciones en este manual”
Thank you for choosing ViewSonic
As a world leading provider of visual solutions, ViewSonic is dedicated to
exceeding the world’s expectations for technological evolution, innovation, and
simplicity. At ViewSonic, we believe that our products have the potential to
make a positive impact in the world, and we are condent that the ViewSonic
product you have chosen will serve you well.
Once again, thank you for choosing ViewSonic !
i
Compliance Information
NOTE: This section addresses all connected requirements and statements regarding regulations.
Confirmed corresponding applications shall refer to nameplate labels and relevant markings on
unit.
CE Conformity for European Countries
The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive
2014/35/EU.
Declaration of RoHS2 Compliance
This product has been designed and manufactured in compliance with Directive 2011/65/EU of the
European Parliament and the Council on restriction of the use of certain hazardous substances in
electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum
concentration values issued by the European Technical Adaptation Committee (TAC) as shown
below:
Substance
Proposed Maximum
Concentration
Actual Concentration
Lead (Pb) 0,1% < 0,1%
Mercury (Hg) 0,1% < 0,1%
Cadmium (Cd) 0,01% < 0,01%
Hexavalent Chromium (Cr6+) 0,1% < 0,1%
Polybrominated biphenyls (PBB) 0,1% < 0,1%
Polybrominated diphenyl ethers (PBDE) 0,1% < 0,1%
Certain components of products as stated above are exempted under the Annex III of the RoHS2
Directives as noted below:
Examples of exempted components are:
1. Lead as an alloying element in aluminium containing up to 0.4% lead by weight.
2. Copper alloy containing up to 4% lead by weight.
3. Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight
or more lead).
4. Electrical and electronic components containing lead in a glass or ceramic other than dielectric
ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
Warning:
This is a class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
ii
Safety Precautions
FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND
USING THE LCD COLOR MONITOR:
• DO NOT REMOVE MONITOR BACK COVER. There are no user serviceable parts inside and
opening or removing covers may expose you to dangerous shock hazards or other risks. Refer
all servicing to qualied service personnel.
• Do not spill any liquids into the cabinet or use your monitor near water.
• Do not insert objects of any kind into the cabinet slots, as they may touch dangerous voltage
points, which can be harmful or fatal or may cause electric shock, re or equipment failure.
• Do not place any heavy objects on the power cord. Damage to the cord may cause shock or
re.
• Do not place this product on a sloping or unstable cart, stand or table, as the monitor may fall,
causing serious damage to the monitor.
• Do not place any objects onto the monitor and do not use the monitor outdoors.
• The inside of the uorescent tube located within the LCD monitor contains mercury. Please
follow the laws or rules of your municipality to dispose of the tube properly.
• Do not bend power cord.
• Do not use monitor in high temperature, humid, dusty, or oily areas.
• If monitor or glass is broken, do not come in contact with the liquid crystal and handle with
care.
• Allow adequate ventilation around the monitor, so that heat can properly dissipate. Do not
block ventilated openings or place the monitor near a radiator or other heat sources. Do not
put anything on top of the monitor.
• The power cable connector is the primary means of detaching the system from the power
supply. The monitor should be installed close to a power outlet, which is easily accessible.
• Handle with care when transporting. Save packaging for transporting.
• Please clean the holes of back cabinet to reject dirt and dust at least once a year because of
set reliability.
• If using the cooling fan continuously, it’s recommended to wipe holes a minimum of once a
month.
• When installing the remote control batteries;
- Align the batteries according to the (+) and (-) indications inside the case.
- Align the (-) indication of the battery rst inside the case.
• Usage of other than specied head- or earphones can result in hearing loss due to excessive
sound pressures.
iii
CAUTION:
Immediately unplug your monitor from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
• When the power supply cord or plug is damaged.
• If liquid has been spilled, or objects have fallen into the monitor.
• If the monitor has been exposed to rain or water.
• If the monitor has been dropped or the cabinet damaged.
• If the monitor does not operate normally by following operating instructions.
Recommended Use
CAUTION:
• For optimum performance, allow 20 minutes for warm-up.
• Rest your eyes periodically by focusing on an object at least 5 feet away. Blink often.
• Position the monitor at a 90° angle to windows and other light sources to minimize glare and
reections.
• Clean the LCD monitor surface with a lint-free, nonabrasive cloth. Avoid using any cleaning
solution or glass cleaner!
• Adjust the monitor’s brightness, contrast and sharpness controls to enhance readability.
• Avoid displaying xed patterns on the monitor for long periods of time to avoid image
persistence (after image effects).
• Get regular eye checkups.
Ergonomics
To realize the maximum ergonomic benefits, we recommend the following:
• Use the preset Size and Position controls with standard signals.
• Use the preset Color Setting.
• Use non-interlaced signals.
• Do not use primary color blue on a dark background, as it is difcult to see and may produce
eye fatigue due to insufcient contrast.
iv
Table Of Contents
4.4. Play options .................................. 13
4.4.1. Playing music les ............. 13
4.4.2. Playing movie les ............. 14
4.4.3. Playing photo les .............. 14
5. Change your settings ......................... 15
5.1. Settings ........................................ 15
5.1.1. Picture menu ...................... 15
5.1.2. Screen menu ...................... 16
5.1.3. General settings menu ....... 16
5.2. Network Settings .......................... 17
6. USB device compatibility ................... 18
7. Input mode .......................................... 20
8. Cleaning and Troubleshooting .......... 21
8.1. Cleaning ....................................... 21
8.2. Troubleshooting ............................ 22
9. TechnicalSpecications .................... 23
9.1. CDE3205-EP ................................ 23
10. RS232 Protocol ................................... 25
10.1. Introduction .................................. 25
10.2. Description ................................... 25
10.2.1. Hardware specication ..... 25
10.2.2. Communication Setting .... 25
10.2.3. Command Message
Reference .......................... 25
10.3. Protocol ........................................ 26
10.3.1. Set-Function Listing .......... 26
10.3.2. Get-Function Listing ......... 29
10.3.3. Remote Control Pass-
through mode ..................... 32
11. Other Information ............................... 35
Customer Support................................. 35
Limited Warranty .................................. 36
Mexico Limited Warranty ...................... 38
1. Unpacking and Installation .................. 1
1.1. Unpacking ...................................... 1
1.2. Package Contents .......................... 1
1.3. Installation Notes ............................ 1
1.4. Mounting on a Wall ......................... 2
1.4.1. Using HDMI video input ....... 2
1.5. Using of Remote sensor and power
indicator ......................................... 3
2. Parts and Functions ............................. 4
2.1. Control Panel ................................. 4
2.2. Input/Output Terminals ................... 5
2.3. Remote Control .............................. 6
2.3.1. General functions ................. 6
2.3.2. Inserting batteries in the
remote control ...................... 7
2.3.3. Handling the remote control . 7
2.3.4. Operating range of the remote
control .................................. 7
3. Connecting External Equipment ......... 8
3.1. Connecting External Equipment
(DVD/VCR/VCD) ............................ 8
3.1.1. Using HDMI video input ....... 8
3.1.2. Using Video Source input .... 8
3.1.3. Using HDMI video input ....... 8
3.2. Connecting a PC ............................ 9
3.2.1. Using VGA input ................... 9
3.2.2. Using DVI input .................... 9
3.2.3. Using HDMI input ................. 9
3.3. Connecting Audio Equipment ....... 10
3.3.1. Connecting an external audio
device ................................. 10
3.4. Connecting Multiple Displays in a
Daisy-chain Conguration ............ 10
3.4.1. Display control connection . 10
3.5. IR Pass-through Connection ........11
3.6. Wire-connecting to Network .........11
4. Operation ............................................. 12
4.1. Watch the Connected Video
Source .......................................... 12
4.2. Change Picture Format ................ 12
4.3. Play Multimedia Files ................... 12
4.3.1. Play les from computer and
mobile device ..................... 12
4.3.2. USB Multimedia Player
for Scheduled Playback of
Videos, Photos and Music . 13
4.3.3. Play multimedia les from
USB device ........................ 13
v
Copyright Information
Copyright © ViewSonic® Corporation, 2017. All rights reserved.
ViewSonic©, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of
ViewSonic Corporation.
ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions
contained herein; nor for incidental or consequential damages resulting from furnishing this
material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic Corporation reserves the right to
change product specifications without notice. Information in this document may change without
notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any purpose
without prior written permission from ViewSonic Corporation.
Product Registration
To meet your future needs, and to receive any additional product information as it becomes
available, please register your product on the Internet at:
www.viewsonic.com.
The ViewSonic® Wizard CD-ROM also provides an opportunity for you to print the registration form,
which you may mail or fax to ViewSonic.
For Your Records
Product Name:
Model Number:
Document Number:
Serial Number:
Purchase Date:
CDE3205-EP
ViewSonic Commercial Display
VS17182
CDE3205-EP_UG_ENG Rev. 1A 09-18-17
Product disposal at end of product life
ViewSonic respects the environment and is committed to working and living green. Thank you for
being part of Smarter, Greener Computing.
Please visit ViewSonic website to learn more.
USA & Canada: http://www.viewsonic.com/company/green/recycle-program/
Europe: http://www.viewsoniceurope.com/eu/support/call-desk/
Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx
1
1. Unpacking and Installation
1.1. Unpacking
• This product is packed in a carton, together with the standard accessories.
• Any other optional accessories will be packed separately.
• Due to the size and weight of this display it is recommended for two people to move it.
• After opening the carton, ensure that the contents are complete and in good condition.
1.2. Package Contents
Please verify that you received the following items with your package content:
• LCD display
• CD ROM
• Remote control with AAA
batteries
• Quick Start Guide
• Power cord (1.8 m)
• VGA cable (1.8 m)
• RS232 cable (1.8 m)
• RS232 daisy chain cable
(2.4mm-2.4mm)
• IR sensor cable
* The supplied power cord varies depending on destination.
For EU For China
For North America For UK
Remote Control
and AAA Batteries
RS232 Cable RS232 daisy chain cable
CD ROM Quick Start Guide
1
2
PC
AC IN
CDE3205-EP
Commercial Display
Quick Start Guide
Y Pb Pr
LRLR INOUTRJ45IN USB
OUT
DVD / VCR / VCD
USB
Video Signal Cable
(D-SUB to D-SUB Cable)
IR sensor cable
NOTES:
• For all other regions, apply a power cord that conforms to the AC voltage of the power socket and has
been approved by and complies with the safety regulations of the particular country.
• Keep the package box and packing material for shipping the display.
1.3. Installation Notes
• Due to the high power consumption, always use the plug exclusively designed for this product. If an
extended line is required, please consult your service agent.
• The product should be installed on a at surface to avoid tipping. The distance between the back of
the product and the wall should be maintained for proper ventilation. Avoid installing the product in the
kitchen, bathroom or any other places with high humidity so as not to shorten the service life of the
electronic components.
• The product can normally operate only under 2000 m in altitude. In installations at altitudes above 2000 m,
some abnormalities may be experienced.
2
1.4. Mounting on a Wall
To mount this display to a wall, you will have to obtain a standard wall-mounting kit. We recommend using a
mounting interface that complies with UL1678 standard in North America.
Protective Sheet
Table
VESA Grid
1. Lay a protective sheet on a table, which was wrapped around the display when it was packaged, beneath
the screen surface so as not to scratch the screen face.
2. Ensure you have all accessories for mounting this display (wall mount, ceiling mount, table stand, etc)
3. Follow the instructions that come with the base mounting kit. Failure to follow correct mounting
procedures could result in damage to the equipment or injury to the user or installer. Product warranty
does not cover damage caused by improper installation.
4. For the wall-mounting kit, use M4 mounting screws (having a length 10 mm longer than the thickness of
the mounting bracket) and tighten them securely.
5. Unit without base weight= W Kg.The equipment and its associated mounting means still remain secure
during the test. For use only with UL Listed Wall Mount Bracket with minimum weight/load: W Kg.
Model W (kg)
CDE3205-EP 5.2
1.4.1. Using HDMI video input
Model Vesa Grid
CDE3205-EP 100(H) x 100(V)mm / 200(H) x 200(V)mm
Caution:
To prevent the display from falling:
• For wall or ceiling installation, we recommend installing the display with metal brackets which are
commercially available. For detailed installation instructions, refer to the guide received with the
respective bracket.
• To lessen the probability of injury and damage resulting from fall of the display in case of earthquake or
other natural disaster, be sure to consult the bracket manufacturer for installation location.
3
Ventilation Requirements for enclosure locating
To allow heat to disperse, leave space between surrounding objects as shown in the diagram below.
100 mm 100 mm
100 mm
100 mm
1.5. Using of Remote sensor and power indicator
1. Pull down the lens to have better remote control performance and easy to observe the light information of
power status.
2. Push up the lens before mounting the display for video wall application.
3. Pull/Push the lens until hearing the click sound.
Push right to collapse the lens Push left to extend the lens
4
2. Parts and Functions
2.1. Control Panel
1 2 3 4 5 6 7 8
MUTE INPUT MENU
1 [ ] button
Use this button to turn the display on or put the
display to standby.
2 [MUTE] button
Switch the audio mute ON/OFF.
3 [INPUT] button
Choose the input source.
• Used as [OK] button in the On-Screen-Display
menu.
4 [ ] button
Move the highlight bar up / Increase the adjustment
while OSD menu is on, or increase the audio output
level while OSD menu is off.
5 [ ] button
Move the highlight bar down / Decrease the
adjustment while OSD menu is on, or decrease the
audio output level while OSD menu is off.
6 [ ] button
Move the highlight bar up to adjust the selected item
while OSD menu is on.
7 [ ] button
Move the highlight bar down to adjust the selected
item while OSD menu is on.
8 [[MENU] button
Return to previous menu while OSD menu is on, or
to activate the OSD menu when OSD menu is off.
5
2.2. Input/Output Terminals
1
2
16
3 4
6
5
7
Y Pb Pr
8
9
10
11
12
13
14
15
LRL R INOUTRJ45IN USB
OUT
1 MAIN POWER SWITCH
Switch the main power on/off.
2 AC IN
AC power input from the wall outlet.
3 PC LINE IN
Audio input from VGA source (3.5mm stereo phone).
4 HDMI IN
HDMI video / audio input.
5 DVI-D IN
DVI-D video input.
6 VGA IN (D-Sub)
VGA video input.
7 Y/CVBS
Video source input.
8 AUDIO IN
Audio input from external AV device (RCA).
9 AUDIO OUT
Audio output to external AV device.
10 IR OUT / 11 IR IN
IR signal output /input for the loop-through function.
NOTES:
• This display’s remote control sensor will stop
working if the jack [IR IN] is connected.
• To remotely control your A/V device via this
display, refer to page 11 for IR Pass Through
connection.
12 RJ-45
LAN control function for the use of remote control
signal from control center.
13 RS232 OUT / 14 RS232 IN
RS232C network output / input for the loop-through
function.
15 USB PORT
Connect your USB storage device.
16 Security LOCK
Used for security and theft prevention.
6
8 [ADJUST] button
Press to run the Auto Adjust function.
NOTE: This button is functional for VGA input only.
9 [ ] button
Press to move the selection down in OSD menu.
10 [ ] MUTE button
Press to turn the mute function on/off.
11 COLOR buttons
Choose tasks or options.(for Media Input only).
12 [NUMERIC] buttons
Enter text for network setting.
13 Format button
Press to switch screen aspect ratio.
14 [EXIT] button
Press to turn back to the previous OSD menu.
15 [INFO] button
Press to turn on/off the information OSD displayed
on the upper right corner of the screen.
16 [ ] button
Press to increase the value in OSD menu.
17 [OPTION] button
Access currently available options, picture and
sound menus (for Media Input only).
18 [+] Volume up button
Press to increase the audio output level.
19 [-] Volume down button
Press to decrease the audio output level.
20 21 [ID SET] button
No function.
2.3. Remote Control
2.3.1. General functions
1
13
20
14
15
16
17
18
19
2
3
4
5
6
7
8
9
11
10
12
21
1 [POWER] button
Press to switch on the display from standby mode.
Press again to turn it off and back into standby
mode.
2 [PLAY] button
Control playback of media les (for Media Input
only).
3 [ SOURCE] button
Press to toggle Video Source Menu. Press [ ] or
[ ] button to select one of the video sources among
Displayport, DVI-D, VGA, HDMI1, HDMI2, Media
Player, Browser or PDF Player. Press [OK] button.
4 [MENU] button
Press to turn the OSD menu on/off.
5 [ ] button
Press to move the selection up in OSD menu.
6 [ ] button
Press to decrease the value in OSD menu.
7 [OK] button
Press to activate the setting inside the OSD menu.
7
2.3.2. Inserting batteries in the remote control
The remote control is powered by two 1.5V AAA batteries.
To install or replace batteries:
1. Press and then slide the cover to open it.
2. Align the batteries according to the (+) and (–)
indications inside the battery compartment.
3. Replace the cover.
Caution:
The incorrect use of batteries can result in leaks or bursting. Be sure to follow these instructions:
• Place “AAA” batteries matching the (+) and (–) signs on each battery to the (+) and (–) signs of the
battery compartment.
• Do not mix battery types.
• Do not combine new batteries with used ones. It causes shorter life or leakage of batteries.
• Remove the dead batteries immediately to prevent them from liquid leaking in the battery compartment.
Don’t touch exposed battery acid, as it can damage your skin.
NOTE: If you do not intend to use the remote control for a long period, remove the batteries.
2.3.3. Handling the remote control
• Do not subject to strong shock.
• Do not allow water or other liquid to splash the remote control. If the remote control gets wet, wipe it dry
immediately.
• Avoid exposure to heat and steam.
• Other than to install the batteries, do not open the remote control.
2.3.4. Operating range of the remote control
Point the front of the remote control toward this display’s
remote control sensor when pressing a button.
Use the remote control within a distance of less than 10m/33ft
from this display’s sensor, and a horizontal and vertical angle
of less than 30 degrees.
NOTE: The remote control may not function properly when
the remote control sensor on this display is under
direct sunlight or strong illumination, or when there is
an obstacle in the path of signal transmission.
30 30
8
3. Connecting External Equipment
3.1. Connecting External Equipment (DVD/VCR/VCD)
3.1.1. Using HDMI video input
AC IN
AC IN
LRL R INOUTRJ45IN USB
OUT
HDMI IN DVI IN COMPONENT INVGA INPC Line IN
DVD / VCR / VCD
[AUDIO IN]
[COMPONENT IN]
(YPbPr)
COMPONENT Out
(YPbPr)
Audio Out
[R]
[L]
LRL R INOUTRJ45IN USB
OUT
HDMI IN DVI IN COMPONENT INVGA INPC Line IN
DVD / VCR / VCD
[AUDIO IN]
[Y/CVBS IN]
Y/CVBS Out
[R]
[L]
3.1.2. Using Video Source input
AC IN
AC IN
LRL R INOUTRJ45IN USB
OUT
HDMI IN DVI IN COMPONENT INVGA INPC Line IN
DVD / VCR / VCD
[AUDIO IN]
[COMPONENT IN]
(YPbPr)
COMPONENT Out
(YPbPr)
Audio Out
[R]
[L]
LRL R INOUTRJ45IN USB
OUT
HDMI IN DVI IN COMPONENT INVGA INPC Line IN
DVD / VCR / VCD
[AUDIO IN]
[Y/CVBS IN]
Y/CVBS Out
[R]
[L]
3.1.3. Using HDMI video input
AC IN
AC IN
AC IN
LRL R INOUTRJ45IN USB
OUT
HDMI IN DVI IN COMPONENT INVGA INPC Line IN
DVD / VCR / VCD
HDMI Out
[HDMI IN]
LRL R INOUTRJ45IN USB
OUT
HDMI IN DVI IN COMPONENT INVGA INPC Line IN
PC
[VGA IN] [VGA AUDIO IN]
VGA Out
D-Sub 15 pin
Audio Out
LRL R INOUTRJ45IN USB
OUT
HDMI IN DVI IN COMPONENT INVGA INPC Line IN
PC
[VGA AUDIO IN]
DVI Out
Audio Out
[DVI IN]
9
3.2. Connecting a PC
3.2.1. Using VGA input
AC IN
AC IN
AC IN
LRL R INOUTRJ45IN USB
OUT
HDMI IN DVI IN COMPONENT INVGA INPC Line IN
DVD / VCR / VCD
HDMI Out
[HDMI IN]
LRL R INOUTRJ45IN USB
OUT
HDMI IN DVI IN COMPONENT INVGA INPC Line IN
PC
[VGA IN] [VGA AUDIO IN]
VGA Out
D-Sub 15 pin
Audio Out
LRL R INOUTRJ45IN USB
OUT
HDMI IN DVI IN COMPONENT INVGA INPC Line IN
PC
[VGA AUDIO IN]
DVI Out
Audio Out
[DVI IN]
3.2.2. Using DVI input
AC IN
AC IN
AC IN
LRL R INOUTRJ45IN USB
OUT
HDMI IN DVI IN COMPONENT INVGA INPC Line IN
DVD / VCR / VCD
HDMI Out
[HDMI IN]
LRL R INOUTRJ45IN USB
OUT
HDMI IN DVI IN COMPONENT INVGA INPC Line IN
PC
[VGA IN] [VGA AUDIO IN]
VGA Out
D-Sub 15 pin
Audio Out
LRL R INOUTRJ45IN USB
OUT
HDMI IN DVI IN COMPONENT INVGA INPC Line IN
PC
[VGA AUDIO IN]
DVI Out
Audio Out
[DVI IN]
3.2.3. Using HDMI input
AC IN
AC IN
LRL R INOUTRJ45IN USB
OUT
HDMI IN DVI IN COMPONENT INVGA INPC Line IN
PC
HDMI Out
[HDMI IN]
LRL R INOUTRJ45IN USB
OUT
HDMI IN DVI IN COMPONENT INVGA INPC Line IN
DVD / VCR / VCD
STEREO AMPLIFIER
COMPONENT OUT (YPbPr)
AUDIO IN
AUDIO OUT
10
3.3. Connecting Audio Equipment
3.3.1. Connecting an external audio device
AC IN
AC IN
LRL R INOUTRJ45IN USB
OUT
HDMI IN DVI IN COMPONENT INVGA INPC Line IN
PC
HDMI Out
[HDMI IN]
LRL R INOUTRJ45IN USB
OUT
HDMI IN DVI IN COMPONENT INVGA INPC Line IN
DVD / VCR / VCD
STEREO AMPLIFIER
COMPONENT OUT (YPbPr)
AUDIO IN
AUDIO OUT
3.4. Connecting Multiple Displays in a Daisy-chain Configuration
You can interconnect multiple displays to create a daisy-chain conguration for applications such as a video
wall.
3.4.1. Display control connection
Connect the [RS232C OUT] connector of DISPLAY 1 to the [RS232C IN] connector of DISPLAY 2.
PC
[RS-232C]
DISPLAY 1
[RS-232C IN] [RS-232C OUT] [RS-232C IN]
DISPLAY 2
11
3.5. IR Pass-through Connection
DVD / VCR / VCD
(DVD / VCR / VCD)
DISPLAY
[IR OUT]
[IR IN]
Remote Control
3.6. Wire-connecting to Network
If you connect this display to a home network, you can play photos, music and videos from your computer.
See Play multimedia les via Local Area Network (Page 13) for more detail.
PC
[RJ-45]
[RJ-45] ROUTER
INTERNET
To setup the network:
1. Switch on the router and switch on its DHCP setting.
2. Connect the router to this display with an Ethernet cable.
3. Press [ ] MNEU button to display the OSD menu.
4. Press ▲ or ▼ button to select the menu item {Network settings}. Press SET button to enter its submenu.
5. Press ▲, ▼, , to adjust its value. Press SET button to conrm.
12
4. Operation
NOTE: The control button described in this section
is mainly on the remote control unless
specied otherwise.
4.1. Watch the Connected Video Source
See page 8 for external equipments
connection.
1. Press SOURCE button.
2. Press or button to select a device, then
3. press OK button.
4.2. Change Picture Format
You can change the picture format to suit the video
source. Each video source has its available picture
formats.
The available picture formats depend on the video
source:
1. Press FORMAT button
2. Press or button to select a picture format,
then press button.
• {FULL}: Enlarge the picture to ll the screen.
• {NORMAL}: 4:3 format.
• {CUSTOM}: 16:9 format.
• {REAL}: This mode displays the image pixel-
by-pixel on screen without scaling the original
image size.
• {DYNAMIC}: Auto format.
4.3. Play Multimedia Files
You can play videos, photos, and music on your
display from:
• Your computer and mobile device connected
through your network.
• USB Multimedia Player for Scheduled Playback
of Videos, Photos and Music.
• A USB device connected to this display.
4.3.1. Play files from computer and mobile
device
To play les from computer and mobile device, you
will need:
• The CDE3205-EP features a RJ45 port to
connect directly with PCs or notebooks via
Intranet connection. This provides for the
efcient loading of content onto multiple
displays through a primary display. DLNA like
mobile devices can also utilize a wireless hub
to push multimedia content directly to selected
displays.
• A wired network, connected with a Universal
Plug and Play (uPnP) router.
• Optional: A LAN cable that connects your
display to your network.
• A media server running on your computer.
• Appropriate settings on your computer rewall
to allow you to run the media server.
Set up the network
1. Connect your display and the computer to the
same network. See page 9 for connecting your
display to a network.
2. Switch on your computer and the router.
NOTE: If the apparatus does not return to Network
mode due to external electrical disturbances
(e.g. electrostatic discharge), user intervention is
required.
Set up media sharing
1. Install a media server on your computer to
share media les. These are some media
servers:
• For PC: Windows Media Player 11 (or higher)
or TVersity
• For Mac: Twonky
2. Switch on media sharing on your computer
using the media server. For more information
on how to set up the media server, refer to the
website of the media server.
Playles
1. Press button.
2. Select [Browse network], then press OK button.
3. Select a le from the content browser, then
press OK button to statrtheplnaying.
4. Press the Play buttons on the remote control to
control playing.
Tips:
• Select the top bar to lter your les by type.
• Select [Sort] to arrange the les by album
name, ar tist, or other elds.
• To clear the list of ofine media servers, press
OPTIONS button, then select [Clear ofine
servers] and press OK button.
13
4.3.2. USB Multimedia Player for Scheduled
Playback of Videos, Photos and Music
With the handy PC-less USB playback feature,
photos, music and 1080p video can be
immediately displayed on-screen from a USB
drive. A user-friendly on-screen scheduling
interface also lets you select time and date, as well
as repeat and shufe settings, or choose specic
content to play from the attached USB source. (See
page 14 USB scheduling)
4.3.3. Play multimedia files from USB device
This display can play music, movie, or photo les
from your USB device.
1. Connect your USB device to the USB port on
this display.
LRL R INOUTRJ45IN USB
OUT
USB
2. Press SOURCE button, select USB, then
press OK button.
3. The connected USB device is detected
automatically for all its playable les, which will
be automatically sor ted into 3 types: Music ,
Movie , and Photo .
4. Press the button to go up to the top layer in
the screen. Press button to select the le
type. Press OK button to enter its play list.
5. Select the le you want. Press OK button to
start playing.
6. Follow the on-screen instruction to control the
play option.
7. Press the PLAY buttons ( ) to
control playing.
Supportedlesystem:
• FAT32
Supportedleformat:
• Music: MP3, WMA, M4A, AAC, AC3
• Movie: AVI, MP4, MOV, MPG/MPEG
• Photo: JPEG, BMP, GIF
Caution:
• The manufacturer is not responsible if the USB
device is not supported, nor is it responsible for
damage to or loss of data in the device.
• Do not overload the USB port. If you connect a
USB storage device that consumes more than
500mA power, make sure that it is connected to
its own external power supply.
NOTE: When you are playing multimedia les
from USB device and turn the display off. It will set
input source to the last real input source, such as
CVBS,YPbPr,VGA, HDMI and DVI-D when you
turn the display on next time.
4.4. Play options
4.4.1. Playing music files
1. Select Music in the top bar.
2. Select one music track, then press OK button.
USB deviceSortPlay All OptionsInfo
05:051. Music
Album
• To play all the tracks in a folder, select one
music le, then select {Play All}.
• To skip to the next or previous track, press or
button.
• To pause the track, press OK button. Press OK
button again to resume playback.
• To skip backward or forward 10 seconds, press
or button.
• To search backward or forward, press or
button, press repeatedly to toggle between
different speeds.
• To stop the music, press button.
14
Music options
While you play music, press button, then press
OPTIONS button to select an option:
• {Repeat}: Select {Repeat} to play a track or an
album repeatedly, or select {Play once} to play
a track once.
• {Media Server}: When you play content from
a media server, you can select another media
server.
• {Shufe On} / {Shufe Off}: Enable or disable
random play of tracks.
NOTE: To view information about a song (for
example, title, artist or duration), select the song,
then press INFO button.To hide the information,
press INFO button again.
4.4.2. Playing movie files
1. Select Movie in the top bar.
2. Select a video, then press OK button.
USB devicePlay All OptionsInfo
Track
• To play all the videos in a folder, select one
video le, then select {Play All}.
• To skip to the next or previous video, press
or button.
• To pause the video, press OK button. Press OK
button again to resume playback.
• To skip backward or forward 10 seconds, press
or button.
• To search backward or forward, press or
button, press repeatedly to toggle between
different speeds.
• To stop the video, press button.
Movie options
While playing video, press OPTIONS button,
then press OK button to select an option:
• {Subtitles}: Select the available subtitle settings.
• {Subtitle Language}: Select the language for
subtitles if available.
• {Character Set}: Select the correct character
set for the subtitles.
• {Audio Language}: Select an audio language.
• {Repeat}: Select {Repeat} to play the video le
repeatedly or {Play once} to play the video le
once.
• {Media server}: When you play content from
a media server, you can select another media
server.
• {Shufe On} / {Shufe Off}: Enable or disable
random play of video les.
NOTE: To view information about a video (for
example, played position, duration, title, or date),
select the video, then press INFO button.To
hide the information, press INFO button again.
4.4.3. Playing photo files
1. Select Photo in the top bar.
2. Select a photo thumbnail, then press OK
button.
USB deviceSortPlay All OptionsInfo
Date
Start a slideshow
If there are multiple photos in a folder, select a
photo, then select {Play All}.
• To skip to the previous or next photo, press
or button, and then press OK button.
• To stop the slideshow, press button.
Slideshow options
While you play a slideshow, press OPTIONS
button, then press OK button to select an option:
• {Shufe Off} / {Shufe On}: Enable or disable
random display of pictures in the slideshow.
• {Repeat}: Select {Repeat} to watch a slideshow
repeatedly or {Play once} to watch once.
• {Slideshow Time}: Select the displaying time for
each photo in the slideshow.
• {Slideshow Transitions}: Select the transition
from one photo to the next.
• {Media Server}: When you play content from
a media server, you can select another media
server.
15
5. Change your settings
Using the remote control:
1. Press the [ ] MENU button to display the OSD
menu.
2. Press [ ] [ ] [ ] or [ ] button to select its menu
item or to adjust its value. Press OK button to
conrm.
3. Press [ ] EXIT button to go back to the
previous menu layer.
4. Press EXIT button to exit the OSD menu.
Using this display’s control buttons:
1. Press the MENU button to display the OSD
menu.
2. Press the [ ] [ ] [ ] or [ ] to select menu item
or adjust its value.
3. Press [INPUT] button to conrm menu selection
and enter its submenu.
4. Press MENU to conrm menu selection and
enter its submenu.
5.1. Settings
5.1.1. Picture menu
Picture style
Restore style
Brightness
Contrast
Black level
Hue
Colour
Sharpness
Advanced
Video or PC
Foramat and edges
Picture
Sound
General settings
Network settings
Picture style
Select a predened picture setting.
Restore style
Restore the last-selected predened picture
setting.
Brightness
Adjust the brightness of this display’s backlight.
Contrast
Adjust video contrast.
Black level
Adjust screen brightness.
Hue
Adjust screen hue.
Colour
Adjust the colour saturation of the picture.
Sharpness
Adjust the sharpness of the picture.
Advanced
Access advanced settings such as gamma, tint
settings and video contrast settings.
• {Noise reduction}: Select the amount of noise
reduction for the picture.
• {Gamma}: Adjust the non-linear setting for
picture luminance and contrast.
• {Color temp.}: Change the colour balance.
• {Custom color temp.}: Customise colour
balance setting.
• {Advanced sharpness}: Enable superior
sharpness, especially on lines and contours in
the picture.
• {Dynamic contrast}: Dynamically enhance the
details in the dark, medium and light areas of
the picture.
16
• {Dynamic backlight}: Select a backlight level
to optimise dynamic power consumption and
picture contrast.
• {Colour enhancement}: Dynamically enhance
the vividness and details of colours.
Video or PC
When viewing content from a connected video
console, select {Video} to apply video settings.
When a computer is connected through HDMI,
select {PC}.
Make sure that {Format and edges} {Picture
format} {Unscaled} is selected so as to view
maximum detail.
Format and edges
Access advanced settings to control the displaying
format of the picture.
• {Picture format}: Change the picture format.
• {Picture shift}: If available, move the position of
the picture
5.1.2. Screen menu
Sound style
Restore style
Bass
Treble
Audio out
Advanced
Picture
Sound
General settings
Network settings
Sound style
Access predened sound settings.
Restore style
Restore the last-selected predened sound setting.
Bass
Adjust the bass level of the speaker and
headphones.
Treble
Adjust the treble level of the speaker and
headphones.
Audio out
Adjust audio output volume.
Advanced
Access advanced settings to enhance your audio
experience.
• {Auto volume leveling}: Enable the reduction of
sudden volume changes.
• {Speaker}:Turn on or off the internal speakers.
• {Clear sound}: Enhance sound quality.
5.1.3. General settings menu
Menu language
Monitor id
Eco mode
Auto search
Clock
Scheduling
Sleep timer
Auto switch off
Auto adjust
Pixel shift
Control settings
Factory settings
Picture
Sound
General settings
Network settings
Menu language
Select language used for OSD menus.
Monitor id
Set the ID number for controlling this display via
the RS232C connection. Each display must have
a unique ID number when multiple sets of this
display are connected.
Eco mode
Set this display to reduce the power consumption
automatically.
Auto search
Choose to let this display detect and display
available signal sources automatically.
Clock
Adjust clock settings
Scheduling
This function allows you to program up to 3
different scheduled time intervals for this display to
activate.
You can set:
• Which input source the display will use for each
scheduled activation period.
• The time for the display to turn on and turn off.
• The days in a week for the display to activate.
NOTES:
• We recommend you to set up current date
and time in the {Clock} menu before using this
function.
• After changing the {Clock} option in the
{General settings} menu, you need to set this
{Scheduling} again.
17
Sleep timer
Switch off this display after a specied time.
Auto switch off
Set the time for this display to be switched off
after a period of no activity. Press any key on the
remote control to disable this function.
Auto adjust
Use this function to automatically optimize the
display of VGA input image.
Note: This item is functional for VGA input only.
Pixel shift
For video input sources, you may choose {On} to
move the screen
image automatically to protect the display from
“burn-in” or “after-image”
symptoms 30 seconds after not operating the
display.
Control settings
• {Local KB lock}: Choose to enable or disable
the keyboard (control buttons) function of this
display.
• {Unlock}: Enable the keyboard function.
• {Lock all}: Lock all keyboard function.
• {Lock but volume}: Disable all the keyboard
function except the VOL+ and VOL- button.
• {Lock but power}: Disable all the keyboard
function except the POWER button.
• {RC lock}: Choose to enable or disable the
button function of the remote control.
• {Unlock}: Enable the button function.
• {Lock all}: Lock all button function.
• {Lock but volume}: Disable all the button
function except VOL+ and VOL- button.
• {Lock but power}: Disable all the button
function except the POWER button.
NOTE:
To disable the lock function from [Local KB lock]
or [RC lock] item, press buttons 1 9 9 8 on the
remote control.
Factory settings
Reset all your customized settings to the factory
defaults.
5.2. Network Settings
View network settings
Network configuration
Static IP configuration
Digital Media Render...
Wake On LAN
Network name
Picture
Sound
General settings
Network settings
View network settings
View connected network status.
Network settings
Select how this display should assign addresses
to the network resources.
StaticIPConguration
Assign {IP address}, {Netmask}, {Gateway},
{DNS1}, and {DNS2} for this display.
Digital Media Renderer - DMR
Receive multimedia les from Smar t Phones or
Tablets connected to your network.
Wake on lan
Choose On and you can turn on the
display by network.
Network name
Rename this display for easy identication if you
have more than one display connected to your
network.
18
6. USB device compatibility
File
Extensions Container Video codec Maximum resolution Max.Frame Rate
(fps)
Max.Bit
Rate
(Mbps)
Audio codec
.mpg
mpeg
.vob
PS
MPEG-1 1920x1080 25p,30p,50i,60i 30 MPEG-1
(L1&L2),
MPEG-1, 2, 2.5
L3, AAC/HE-
AAC (v1&v2),
DVD-PCM, AC3
MPEG-2 1920x1080 25p,30p,50i,60i 30
MPEG-4 ASP 1920x1080 25p,30p,50i,60i 30
H.264 1920x1080 25p,30p,50p,60p,60i 30
.ts TS
MPEG-2 1920x1080 25p,30p,50i,60i 30
MPEG-1
(L1&L2),
MPEG-1,2,2.5
L3, AAC/HE-
AAC (v1&v2),
AC3, E-AC3,
Dolby Pulse
MPEG-4 ASP 1920x1080 25p,30p,50i,60i 30
H.264 1920x1080 25p,30p,50p,60p,60i 30
MVC
1920x1080i@field rate=50, 60Hz
1920x1080p@frame
rate=24, 25,30Hz
1280x720p@frame
rate=50, 60Hz
- 30
.ts
.m2ts
.mts
.mt2
MaTS
TTS
MPEG-2 1920x1080 25p,30p,50i,60i 30
MPEG-
1(L1&L2),
MPEG-1,2,2.5
L3, AAC/HE-
AAC (v1&v2),
AC3,E-AC3,
Dolby Pulse
MPEG-4 ASP 1920x1080 25p,30p,50i,60i 30
H.264 1920x1080 25p,30p,50p,60p,60i 30
MVC
1920x1080i @ field
rate=50, 60Hz
1920x1080p @ frame
rate=24, 25,30Hz
1280x720p @ frame
rate=50, 60Hz
- 30
.ts
.m2ts
.mts
AVCHD
MPEG-2 1920x1080 25p,30p,50i,60i 30 MPEG-1
(L1&L2),
MPEG-1,2,2.5
L3, AAC/HE-
AAC (v1&v2),
AC3,E-AC3,
Dolby Pulse
MPEG-4 ASP 1920x1080 25p,30p,50i,60i 30
H.264 1920x1080 25p,30p,50p,60p,60i 30
.ts
.m2ts
.mts
AVCHD MVC
1920x1080i@field rate=50, 60Hz
1920x1080p@frame
rate=24, 25,30Hz
1280x720p @ frame
rate=50, 60Hz
- 30
MPEG-1
(L1&L2),
MPEG-1,2,2.5
L3, AAC/HE-
AAC (v1&v2),
AC3,E-AC3,
Dolby Pulse
.m4v M4V H.264 1920x1080 25p,30p,50p,60p,60i 30 AAC
.ism/
Manifest
.mpd
frag MP4
H.264 1920x1080 25p,30p,50p,60p,60i 30 AAC/
HE-AAC
(v1&v2), AC3,
E-AC3,WMA,
WMA-PRO
MVC
1920x1080i@field rate=50, 60Hz
1920x1080p@frame
rate=24, 25,30Hz
1280x720p @ frame
rate=50, 60Hz
- 30
.mp4 MP4
MPEG-4 ASP 1920x1080 25p,30p,50i,60i 30
AAC/
HE-AAC
(v1&v2), AC3,
E-AC3,WMA,
WMA-PRO
H.264 1920x1080 30
MVC
1920x1080i@field rate=50, 60Hz
1920x1080p@frame
rate=24, 25,30Hz
1280x720p @ frame
rate=50, 60Hz
- 30
WMV9/VC1 1920x1080 30p, 60i 30
19
.mkv
.mk3d MKV
MPEG-4 ASP 1920x1080 25p,30p,50i,60i 30 MPEG-1
(L1&L2),
MPEG-1,2,2.5
L3, AAC/
HE-AAC
(v1&v2),
AC3,E-AC3,
WMA, WMA-
PRO
H.264 1920x1080 30
USB Multimedia Formats
File
Extensions Container Video codec Maximum resolution Max.Frame Rate
(fps)
Max.Bit Rate
(Mbps) Audio codec
.mp3 MP3 - - 48 384 MPEG-1, 2, 2.5 L3
.wma
.asf
WMA
(V2 up to
V9.2)
- - 48 192 WMA
.wma WMA Pro - - 96 768 WMA,WMA Pro
.wav(PC) LPCM - - 192 768 LPCM
.aif(mac)
.aiff(mac) LPCM - - 192 768 LPCM
.aac
.mp4
.m4a
AAC - - 48 1024 AAC,HE-AAC
(v1&v2)
.pls
.m3u Playlists - - - - -
.m4a M4A - - 48 1024 AAC,
HE-AAC (v1&v2)
USB Photo Formats
File
Extensions Container Video codec Maximum resolution Max.Frame
Rate (fps)
Max.Bit Rate
(Mbps) Audio codec
jpg/jpeg JPEG
baseline:
color mode = 444,
size <=32768x16128
color mode = 422v,
size <= 16384x16128
color mode = other, not support
- - -
bmp BMP
4096x3072_4bit,
2730x2500_8bit,
2048x1536_16bit,
1500x1200_32bit
- - -
png PNG
4096x3072_4bit,
2730x2500_8bit,
2048x1536_16bit,
1500x1200_32bit
- - -
gif GIF
4096x3072_4bit,
2730x2500_8bit,
2048x1536_16bit,
1500x1200_32bit
- - -
NOTES:
• Sound or video may not work if the contents have a standard bit rate/frame rate above the compatible
Frame/sec listed in the table above.
• Video content with a Bit rate or Frame rate larger than the rate specied in the table above can cause
choppy video during playback.
20
7. Input mode
VGA Resolution:
Standard
Resolution
Active Resolution Refresh Rate Pixel Rate Aspect Ratio Stand for Mode
H Pixels V Lines
VGA 640 480
60 Hz 25.175 MHz
4:3 Video Graphic Array72 Hz 31.5 MHz
75 Hz 31.5 MHz
WVGA 720 400 70 Hz 33.75 MHz 16:9 Wide Video Graphic
Array
SVGA 800 600 60 Hz 40 MHz 4:3 Super VGA
600 75 Hz 49.5 MHz
XGA 1024 768 60 Hz 65 MHz 4:3 Extended Graphic
Array
75 Hz 78.75 MHz
WXGA 1280 768 60 Hz 79.5 MHz 5:3 Wide XGA
WXGA 1280 800 60 Hz 79.5 MHz 16:10 Wide XGA
SXGA 1280 960 60 Hz 108 MHz 4:3 Super XGA
SXGA 1280 1024 60 Hz 108 MHz 5:4 Super XGA
WXGA 1360 768 60 Hz 85.5 MHz 16:9 Wide XGA
WXGA 1366 768 60 Hz 85.5 MHz 16:9 Wide XGA
UXGA 1600 1200 60 Hz 162 MHz 4:3 Ultra XGA
HD1080 1920 1080 60 Hz 148.5 MHz 16:9 HD1080
SDTV Resolution:
Standard
Resolution
Active Resolution Refresh Rate Pixel Rate Aspect Ratio Stand for Mode
H Pixels V Lines
480i 720 480 29.97 Hz 13.5 MHz 4:3 Modied NTSC
Standard
480p 59.94 Hz 27 MHz
576i 720 480 25 Hz 13.5 MHz 4:3 Modied PAL
Standard
576p 50 Hz 27 MHz
HDTV Resolution:
Standard
Resolution
Active Resolution Refresh Rate Pixel Rate Aspect Ratio Stand for Mode
H Pixels V Lines
720p 1280 720 50 Hz 74.25 MHz 16:9 Normally DVB Mode
60 Hz
1080i 1920 1080 25 Hz 74.25 MHz 16:9 Normally ATSC Mode
30 Hz
1080p 1920 1080 50 Hz 148.5 MHz 16:9 Normally ATSC Mode
60 Hz
• The PC text quality is optimum in HD 1080 mode (1920 x 1080, 60Hz).
• Your PC display screen might appear different depending on the manufacturer (and your particular version of Windows).
• Check your PC instruction book for information about connecting your PC to a display.
• If a ver tical and horizontal frequency-select mode exists, select 60Hz (ver tical) and 31.5KHz (horizontal). In some cases,
abnormal signals (such as stripes) might appear on the screen when the PC power is turned off (or if the PC is disconnected). If
so, press the [ SOURCE] button to enter the video mode. Also, make sure that the PC is connected.
• When horizontal synchronous signals seem irregular in RGB mode, check PC power saving mode or cable connections.
• The display settings table complies to the IBM/VESA standards, and based on the analog input.
• The DVI support mode is regarded as same to the PC support mode.
• The best timing for the ver tical frequency to each mode is 60Hz.
21
8. Cleaning and Troubleshooting
8.1. Cleaning
When Using the Display
• Do not bring your hands, face or objects close to the ventilation holes of the display. The top of the
display is usually very hot due to the high temperature of exhaust air being released through the
ventilation holes. Burns or personal injuries may occur if any body parts are brought too close. Placing
any object near the top of the display could also result in heat related damage to the object as well as
the display itself.
• Be sure to disconnect all cables before moving the display. Moving the display with its cables attached
may damage the cables and thus cause re or electric shock.
• Disconnect the power plug from the wall outlet as a safety precaution before carrying out any type of
cleaning or maintenance procedure.
Front Panel Cleaning Instructions
• The front of the display has been specially treated. Wipe the surface gently using only a cleaning cloth
or a soft, lint-free cloth.
• If the surface becomes dirty, soak a soft, lint-free cloth in a mild detergent solution. Wring the cloth to
remove excess liquid. Wipe the surface of the display to remove dirt. Then use a dry cloth of the same
type to dry.
• Do not scratch or hit the surface of the panel with ngers or hard objects of any kind.
• Do not use volatile substances such as insert sprays, solvents and thinners.
Cabinet Cleaning Instructions
• If the cabinet becomes dirty, wipe the cabinet with a soft, dry cloth.
• If the cabinet is extremely dirty, soak a lint-free cloth in a mild detergent solution. Wring the cloth to
remove as much moisture as possible. Wipe the cabinet. Use another dry cloth to wipe over until the
surface is dry.
• Do not allow any water or detergent to come into contact with the surface of the display. If water or
moisture gets inside the unit, operating problems, electrical and shock hazards may result.
• Do not scratch or hit the cabinet with ngers or hard objects of any kind.
• Do not use volatile substances such as insert sprays, solvents and thinners on the cabinet.
• Do not place anything made from rubber or PVC near the cabinet for any extended periods of time.
22
8.2. Troubleshooting
Symptom Possible Cause Remedy
No picture is displayed 1. The power cord is disconnected.
2. The main power switch on
the back of the display is not
switched on.
3. The selected input has no
connection.
4. The display is in standby mode.
1. Plug in the power cord.
2. Make sure the power switch is
switched on.
3. Connect a signal connection to
the display.
Interference displayed on the
display or audible noise is
heard
Caused by surrounding electrical
appliances or uorescent lights.
Move the display to another location
to see is the interference is reduced.
Color is abnormal The signal cable is not connected
properly.
Make sure that the signal cable is
attached rmly to the back of the
display.
Picture is distorted with
abnormal patterns
1. The signal cable is not connected
properly.
2. The input signal is beyond the
capabilities of the display.
1. Make sure that the signal cable
is attached rmly.
2. Check the video signal source
to see if it is beyond the range
of the display. Please verify its
specications with this display’s
specication section.
Displayimagedoesn’tllup
the full size of the screen
Zoom mode is not correctly set. Use the Zoom mode or Custom
zoom function in the Screen menu
to ne tune display geometry and
time frequency parameter.
Can hear sound, but no
picture
Improperly connected source signal
cable.
Make sure that both video inputs
and sound inputs are correctly
connected.
Can see picture but no sound
is heard
1. Improperly connected source
signal cable.
2. Volume is turned all the way
down.
3. [MUTE] is turned on.
4. No external speaker connected.
1. Make sure that both video inputs
and sound inputs are correctly
connected.
2. Press [VOL +] or [VOL -] button
to hear sound.
3. Switch MUTE off by using the
[MUTE] button.
4. Connect external speakers and
adjust the volume to a suitable
level.
Some picture elements do not
light up
Some pixels of the display may not
turn on.
This display is manufactured using
an extremely high level of precision
technology: however, sometimes
some pixels of the display may not
display. This is not a malfunction.
After-Images can still be
seen on the display after
the display is powered off.
(Examples of still pictures
include logos, video games,
computer images, and images
displayed in 4:3 normal mode)
A still picture is displayed for an
over extended period of time
Do not allow a still image to be
displayed for an extended period of
time as this can cause a permanent
after-image to remain on the
display.
23
9. Technical Specifications
9.1. CDE3205-EP
Display:
Item Specications
Screen Size (Active Area) 698.4(H) x 392.85(V)
Aspect Ratio 16:9
Number of Pixels 1920 (H) x 1080 (V)
Pixel Pitch 0.36375(H) x 0.36375(V)
Displayable Colors 16.7M
Brightness 350 cd/m²
Contrast Ratio (Typical) 1200:1
Viewing Angle 178 degrees
In/Out Terminals:
Item Specications
Speaker Output Internal Speakers 10W (L) + 10W (R) [RMS]/8Ω, 1 Way 1 Speaker System
82 dB/W/M/160 Hz ~ 13 KHz
Audio Output 3.5mm jack x 1 0.5V [rms] (Normal) / 2 Channel (L+R)
Audio Input 3.5 mm Stereo × 1
RCA Jack × 2
0.5V [rms] (Normal) / 2 Channel (L+R)
RS232C Input/
Output
2.5mm jack x 2 RS232C in/RS232C out
LAN RJ-45 Jack × 1 (8 pin) 10/100 LAN Port
HDMI Input HDMI Jack × 1
(Type A) (19 pin)
Digital RGB: TMDS (Video + Audio)
MAX: Video: 720p, 1080p, 1920 × 1080/60 Hz (WUXGA)
Audio: 48 KHz / 2 Channel (L+R)
Supports LPCM only
DVI-D Input DVI-D jack Digital RGB:TMDS (Video)
VGA Input D-Sub Jack x 1
(15 pin)
Analog RGB: 0.7V [p-p] (75Ω), H/CS/V:TTL (2.2kΩ),
SOG: 1V [p-p] (75Ω)
MAX: 720p, 1080p, 1920 x 1080/60 Hz (WUXGA)
Component Input RCA Jack x 3 Y: 1V [p-p] (75Ω), Pb: 0.7V [p-p] (75Ω), Pr : 0.7V [p-p] (75Ω)
MAX: 480i, 576i, 480p, 576p, 720p, 1080i, 1080p
Video Input RCA x 1 (Share with
Component_Y)
Composite 1V [p-p] (75Ω)
General:
Item Specications
Power Supply AC 100 - 240V, 50 - 60Hz, 1.5A
Power Consumption (Max) 81W
Power Consumption (typ.) 57W
Power Consumption (Standby & Off) <0.5 W (RS232 in active)
Dimensions (With Stand) [W x H x D] 726.5mmx462.93mmx239.8mm
Dimensions (Without Stand) [W x H x D] 726.5mmx425.4mmx63.6mm
Weight (With Stand) 6.67 Kg
Weight (Without Stand) 5.2 Kg
Gross Weight (Without Stand) 7.8 Kg
24
Environmental Condition:
Item Specications
Temperature Operational 0 ~ 40°C
Storage -20 ~ 60°C
Humidity Operational 20 ~ 80% RH (No condensation)
Storage 5 ~ 95% RH (No condensation)
Altitude Operational 0 ~ 3,000 m
Storage 0 ~ 9,000 m
Internal Speaker:
Item Specications
Type 1 Way 1 Speaker
Input 10 W (RMS)
Impedance 16Ω
Output Sound Pressure 82 dB/W/M
Frequency Response 160 Hz ~ 13 KHz
25
10. RS232 Protocol
10.1. Introduction
This document describes the hardware interface spec and software protocols of RS232 interface
communication between ViewSonic Commercial TV / Digital Signage and PC or other control unit with
RS232 protocol.
The protocol contains three sections command:
• Set-Function
• Get-Function
• Remote control pass-through mode
* In the document below, “PC” represents all the control units that can send or receive the RS232 protocol
command.
10.2. Description
10.2.1. Hardware specification
Viewsonic TV communication port on the rear side:
(1) Connector type: DSUB 9-Pin Male
(2) Pin Assignment
Male DSUB 9-Pin
(outside view)
Pin # Signal Remark
1 NC
2 RXD Input to Commercial TV or DS
3 TXD Output from Commercial TV or DS
4 NC
5 GND
6 NC
7 NC
8 NC
9 NC
frame GND
* Use of crossover (null modem) cable required for use with PC
[Special case]3.5mm barrel
connector Pin # Signal Remark
Tip TXD Output from Commercial TV or DS
Ring RXD Input to Commercial TV or DS
Sleeve GND
10.2.2. Communication Setting
- Baud Rate Select: 9600bps (xed)
- Data bits: 8 bits (xed)
- Parity: None (xed)
- Stop Bits: 1 (xed)
10.2.3. Command Message Reference
PC sends to Monitor command packet followed by “CR”. Every time PC sends control command to the
Monitor, the Monitor shall respond as follows:
1. If the message is received correctly it will send “+” (02Bh) followed by “CR” (00Dh)
2. If the message is received incorrectly it will send “-” (02Dh) followed by “CR” (00Dh)
26
10.3. Protocol
10.3.1. Set-Function Listing
The PC can control the TV/DS for specic actions. The Set-Function command allows you to control the TV/
DS behavior in a remote site through the RS232 port. The Set-Function packet format consists of 9 bytes.
Set-Function description:
Length: Total Byte of Message excluding “CR”.
TV/DS ID Identication for each of TV/DS (01~98; default is 01)
If we want to set all TV/DS settings, use the TV/DS ID “99”, and it will not have Reply
command on this function.
The TV/DS ID can be set via the OSD menu for each TV/DS set.
Command Type Identify command type,
“s” (0x73h) : Set Command
“+” (0x2Bh) : Valid command Reply
“-“ (0x2Dh) : Invalid command Reply
Command: Function command code: One byte ASCII code.
Value[1~3]: Three bytes ASCII that denes the value.
CR 0x0D
Set-Function format
Send: (Command Type=”s”)
Name Length ID Command
Type Command Value1 Value2 Value3 CR
Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte
Bytes order 1 2~3 4 5 6 7 8 9
NOTE: For VT2405LED-1 and VT3205LED, the set “Power on” command is the exception
Reply: (Command Type=”+” or “-”)
Name Length ID Command
Type CR
Byte Count 1 Byte 2 Byte 1 Byte 1 Byte
Bytes order 1 2~3 4 5
NOTE:
1. The reply for “Power on” command is the exception for VT2405LED-1 and VT3205LED.
It’s 0x322B0D ( 2+<CR>).
2. When PC applies command to all displays (ID=99), only the #1 set needs to reply by the name of ID=1.
Example1: Set Brightness as 76 for TV-02 and this command is valid
Send (Hex Format)
Name Length ID Command
Type Command Value1 Value2 Value3 CR
Hex 0x38 0x30
0x32 0x73 0x24 0x30 0x37 0x36 0x0D
Reply (Hex Format)
Name Length ID Command
Type CR
Hex 0x34 0x30
0x32 0x2B 0x0D
27
Example2: Set Brightness as 176 for TV-02 and this command is NOT valid Send (Hex Format)
Name Length ID Command
Type Command Value1 Value2 Value3 CR
Hex 0x38 0x30
0x32 0x73 0x24 0x31 0x37 0x36 0x0D
Reply (Hex Format)
Name Length ID Command
Type CR
Hex 0x34 0x30
0x32 0x2D 0x0D
Set function table:
Set Function Length ID Command
Type
Command Value Range Comments
Code (ASCII) Code (Hex) (Three ASCII bytes)
Power on/off
(standby)
8 s ! 21 000: STBY
001: ON
Controlled power
status: ON or Standby
Input Select 8 s “ 22 000 : TV
001 : AV
002 : S-Video
003 : YPbPr
004 : HDMI
014 : HDMI2
024 : HDMI3
005 : DVI
006 : VGA1(PC)
016 : VGA2
007 : OPS
008 : Internal Mem
009 : DP
1. No need for USB
2. For the case of two
more same sources,
the 2nd digital is
used to indicate the
extension.
Contrast 8 s # 23 000 ~ 100
Brightness 8 s $ 24 000 ~ 100
Sharpness 8 s % 25 000 ~ 100
Color 8 s & 26 000 ~ 100
Tint 8 s ‘ 27 000 ~ 100
Color Mode 8 s ) 29 000 : Normal
001 : Warm
002 : Cold
003 : Personal
Bass 8 s . 2E 000 ~ 100 Sets Bass value
Treble 8 s / 2F 000 ~ 100 Sets Treble value
Balance 8 s 0 30 000 ~ 100 Sets Balance position
Picture Size 8 s 1 31 000 : FULL
001 : NORMAL
002 : CUSTOM
003 : DYNAMIC
004 : REAL
OSD Language 8 s 2 32 000 : English
001 : French
002 : Spanish
Power Lock 8 s 4 34 000 : Unlock
001 : Lock
Volume 8 s 5 35 000 ~ 100
900 : Volume down (-1)
901 : Volume up (+1)
28
Mute 8 s 6 36 000: OFF
001: ON (mute)
Button Lock 8 s 8 38 000 : Unlock
001 : Lock
Menu Lock 8 s > 3E 000 : Unlock
001 : Lock
Key Pad 8 s A 41 000 : UP
001 : DOWN
002 : LEFT
003 : RIGHT
004 : ENTER
005 : INPUT
006 : MENU/EXIT
Remote Control 8 s B 42 000: Disable Disable: RCU has no
effect on Monotor.
001: Enable Enabled: RCU controls
the Monitor. This is the
power up default on the
Monitor.
002: Pass through Pass through: RCU
has no effect on
Monitor and all RCU
command codes are
transmitted to PC via
the RS232 port.
Date 8 s V 56 0xx: Year
1xx: Month+Day
(See example in Note)
For specific models
only
Tiling-Mode 8 s P 50 000: OFF
001: ON
(for DS)
Tiling-
Compensation
8 s Q 51 000: OFF
001: ON
(for DS)
Bezel width
compensation
Tiling-H by V
Monitors
8 s R 52 01x~09x: H
0x1~0x9: V
(for DS)
1. 2nd digital for H
monitors
2. 3rd digital for V
monitors
Tiling-Position 8 s S 53 001~025 (for DS)
Copy the screen of
Position# to identified
display
Time 8 s W 57 0xx: Hour+Min
10x: Sec
(See example in Note)
For specific models
only
Factory reset 8 s ~ 7E 0 Rests Monitor to
factory setting
29
10.3.2. Get-Function Listing
The PC can interrogate the TV/DS for specic information. The Get-Function packet format consists of 9
bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000
Get-Function description:
Length: Total Byte of Message excluding “CR”.
TV/DS ID Identication for each of TV/DS (01~98; default is 01).
Command Type Identify command type,
“g” (0x67h) : Get Command
“r” (0x72h) : Valid command Reply
“-“ (0x2Dh) : Invalid command Reply
Command: Function command code: One byte ASCII code.
Value[1~3]: Three bytes ASCII that denes the value.
CR 0x0D
Get-Function format
Send: (Command Type=”g”)
Name Length ID Command
Type Command Value1 Value2 Value3 CR
Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte
Bytes order 1 2~3 4 5 6 7 8 9
NOTE: “Power STBY status” is the exception for VT2405LED-1 and VT3205LED.
Reply: (Command Type=”r” or “-”)
If the Command is valid, Command Type =”r”
Name Length ID Command
Type Command Value1 Value2 Value3 CR
Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte
Bytes order 1 2~3 4 5 6 7 8 9
NOTE: The reply for “Power STBY status” command is the exception for VT2405LED-1 and V3205LED. It’s
0x36 72 6C 30 30 30 0D ( 6rl000<CR>).
If the Command is Not valid, Command Type=”-“
Name Length ID Command
Type CR
Byte Count 1 Byte 2 Byte 1 Byte 1 Byte
Bytes order 1 2~3 4 5
Example1: Get Brightness from TV-05 and this comm and is valid. The Brightness value is 67.
Send (Hex Format)
Name Length ID Command
Type Command Value1 Value2 Value3 CR
Hex 0x38 0x30
0x35 0x67 0x62 0x30 0x30 0x30 0x0D
30
Reply (Hex Format)
Name Length ID Command
Type Command Value1 Value2 Value3 CR
Hex 0x38 0x30
0x35 0x72 0x62 0x30 0x36 0x37 0x0D
Example2: Get Brightness from TV-05, but the Brightness command ID is error and it is NOT in the
command table.
Send (Hex Format)
Name Length ID Command
Type Command Value1 Value2 Value3 CR
Hex 0x38 0x30
0x35 0x67 0XD3 0x30 0x30 0x30 0x0D
Reply (Hex Format)
Name Length ID Command
Type CR
Hex 0x34 0x30
0x35 0x2D 0x0D
31
Get function table:
Get Function Length ID Command
Type
Command Value Range Comments
Code (ASCII) Code (Hex) (Three ASCII bytes)
Get-Contrast 8 g a 61 000 ~ 100 Gets Contrast value
Get-Brightness 8 g b 62 000 ~ 100 Gets Brightness value
Get-Sharpness 8 g c 63 000 ~ 100 Gets Sharpness value
Get-Color 8 g d 64 000 ~ 100 Gets Color value
Get-Tint 8 g e 65 000 ~ 100 Gets Tint value
Get-Volume 8 g f 66 000 ~ 100 Gets Volume value
Get-Mute 8 g g 67 000: OFF (unmuted)
001: ON (muted)
Gets Mute ON/OFF
status
Get-Input select 8 g j 6A 000~ See Set-function table
Get-Power
status : ON/
STBY
8 g l 6C 000: STBY
001: ON
Get-Remote
control
8 g n 6E 000 : Disable
001 : Enable
002 : Pass through
Get-Power Lock 8 g o 6F 000 : Unlock
001 : Lock
Get-Button Lock 8 g p 70 000 : Unlock
001 : Lock
Get-Menu Lock 8 g q 71 000 : Unlock
001 : Lock
Get-Tiling Mode 8 g v 76 000: OFF
001: ON
(for DS)
Get-Tiling
Compensation
8 g w 77 000: OFF
001: ON
(for DS)
Bezel width
compensation
Get-Tiling H by V
monitors
8 g x 78 01x~09x: H monitors
0x1~0x9: V monitors
(for DS)
1. 2nd digital for H
monitors
2. 3rd digital for V
monitors
Get-Tiling
position
8 g y 79 000: OFF
001~025
(for DS)
Copy the screen of
Position# to identified
display
Get-ACK 8 g z 7A 000 This command is
used to test the
communication link.
Get-Thermal 8 g 0 30 000~100:
0~+100 deg C
-01~-99:
-1~-99 deg C
For specific models
only
Get-Power on/
off log
8 g 1 31 000
(See below note)
For specific models
only
Get-Date 8 g 2 32 000
(See the Set-Date
command)
For specific models
only
Get- Time 8 g 3 33 000
(See the Set-Time
command)
For specific models
only
32
10.3.3. Remote Control Pass-through mode
When the PC sets the TV/DS to Remote Control Pass through mode, the TV/DS will send a 7-byte packet
(followed by “CR”) in response to RCU button activation. Note, that in this mode the RCU shall have no
effect on the TV/DS function. For example: “Volume+” will not change the volume in the LCD but only sends
“Volume+” code to PC over the RS232 port.
IR Pass Through-Function format
Reply: (Command Type=”p”)
Name Length ID Command
Type
RCU Code1
(MSB)
RCU Code2
(LSB) CR
Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte
Bytes order 1 2~3 4 5 6 7
Example1: Remote Control pass-through when “VOL+” key is pressed for TV-05 Send (Hex Format)
Name Length ID Command
Type Command Value1 CR
Hex 0x36 0x30
0x35 0x70 0x31 0x30 0x0D
33
Key Code (HEX)
1 01
2 02
3 03
4 04
5 05
6 06
7 07
8 08
9 09
0 0A
- 0B
RECALL (LAST) 0C
INFO (DISPLAY) 0D
0E
ASPECT (ZOOM, SIZE) 0F
VOLUME UP (+) 10
VOLUME DOWN (-) 11
MUTE 12
CHANNEL/PAGE UP (+)/
BRIGHTNESS+ 13
CHANNEL/PAGE DOWN (-)/
BRIGHTNESS- 14
POWER 15
SOURCES (INPUTS) 16
17
18
SLEEP 19
MENU 1A
UP 1B
DOWN 1C
LEFT (-) 1D
RIGHT (+) 1E
OK (ENTER, SET) 1F
EXIT 20
21
22
23
24
25
26
27
28
29
2A
2B
RED ■ (F1) 2C
GREEN ■ (F2) 2D
YELLOW ■ (F3) 2E
BLUE ■ (F4) 2F
34
NOTE:
1. This IR-pass-through code is different from the RCU key code.
2. Special control sequence for POWER key under IR-pass through mode.
2-1. When TV/DS is OFF and receives the IR POWER code: TV/DS will turn itself on, then forward
the POWER code to the host via RS232.
2-2. When TV/DS is ON and receives the IR POWER code: TV/DS will forward the POWER code to
the host via RS232, then turn off itself.
2-3. When SET-POWER LOCK is enabled, the TV/DS will not respond to POWER key pressing.
3. The VOLUME UP and VOLUME DOWN code will repeatedly output when you press and hold the keys.
35
11. Other Information
Customer Support
For technical support or product service, see the table below or contact your reseller.
NOTE: You will need the product serial number.
Country/Region Website T = Telephone
C = CHAT ONLINE Email
Australia
New Zealand www.viewsonic.com.au AUS= 1800 880 818
NZ= 0800 008 822 service@au.viewsonic.com
Canada www.viewsonic.com T= 1-866-463-4775 service.ca@viewsonic.com
Europe www.viewsoniceurope.com http://www.viewsoniceurope.com/eu/support/call-desk/
Hong Kong www.hk.viewsonic.com T= 852 3102 2900 service@hk.viewsonic.com
India www.in.viewsonic.com T= 1800 419 0959 service@in.viewsonic.com
Korea ap.viewsonic.com/kr/ T= 080 333 2131 service@kr.viewsonic.com
Latin America www.viewsonic.com/la/ C= http://www.viewsonic.com/la/
soporte/servicio-tecnico soporte@viewsonic.com
Macau www.hk.viewsonic.com T= 853 2840 3687 service@hk.viewsonic.com
Middle East ap.viewsonic.com/me/ Contact your reseller service@ap.viewsonic.com
Puerto Rico &
Virgin Islands www.viewsonic.com
T= 1-800-688-6688 (English)
C= http://www.viewsonic.com/la/
soporte/servicio-tecnico
service.us@viewsonic.com
soporte@viewsonic.com
Singapore/
Malaysia/
Thailand
www.viewsonic.com.sg T= 65 6461 6044 service@sg.viewsonic.com
South Africa ap.viewsonic.com/za/ Contact your reseller service@ap.viewsonic.com
United States www.viewsonic.com T= 1-800-688-6688 service.us@viewsonic.com
36
Limited Warranty
ViewSonic® LCD Commercial Display
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use,
during the warranty period. If a product proves to be defective in material or workmanship during the war-
ranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement
product or parts may include remanufactured or refurbished parts or components.
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product
modification, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Removal or installation of the product.
d. Causes external to the product, such as electrical power fluctuations or failure.
e. Use of supplies or parts not meeting ViewSonic’s specifications.
f. Normal wear and tear.
g. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static
image is displayed on the product for an extended period of time.
4. Removal, installation, one way transportation, insurance, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer Support (Please
refer to Customer Support page). You will need to provide your product’s serial number.
2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your
name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service
center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.
4.3: ViewSonic LCD Commercial Display Page 1 of 2 CD_LW01 Rev. 1a 02-11-09
37
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including
the implied warranty of merchantability and tness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be li-
able for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience,
loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill,
interference with business relationships, or other commercial loss, even if advised of the possibility of
such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic.
Effect of state law:
This warranty gives you specic legal rights, and you may also have other rights which vary from state to
state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of inci-
dental or consequential damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact
ViewSonic or your local ViewSonic dealer.
The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject
to the terms and conditions of the Maintenance Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.com
under Support/Warranty Information.
4.3: ViewSonic LCD Commercial Display Page 2 of 2 CD_LW01 Rev. 1a 02-11-09
38
Mexico Limited Warranty
ViewSonic® LCD Commercial Display
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the
warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic
will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include re-
manufactured or refurbished parts or components.
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or
failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Removal or installation of the product.
d. Causes external to the product, such as electrical power fluctuations or failure.
e. Use of supplies or parts not meeting ViewSonic’s specifications.
f. Normal wear and tear.
g. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is
displayed on the product for an extended period of time.
4. Removal, installation, one way transportation, insurance, and set-up service charges.
How to get service:
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the at-
tached Customer Support page). You will need to provide your product’s serial number, so please record the product
information in the space provided below on your purchase for your future use. Please retain your receipt of proof of
purchase to support your warranty claim.
For Your Records
Product Name: _______________________ Model Number: ____________________________________
Document Number: ___________________ Serial Number: ____________________________________
Purchase Date: ______________________ Extended Warranty Purchase? ____________________(Y/N)
If so, what date does warranty expire? __________________
1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your
address, (d) a description of the problem, and (e) the serial number of the product.
2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.
3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the im-
plied warranty of merchantability and tness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use
of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business
relationships, or other commercial loss, even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic.
5.
6.
7.
4.3: ViewSonic Mexico Limited Warranty Page 1 of 2 CD_LW02 Rev. 1A 06-25-07
39
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099
http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: disc2@hmo.megared.net.mx
Villahermosa:
Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: compumantenimientos@prodigy.net.mx
Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: datos@puebla.megared.net.mx
Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V.
Av. Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: gacosta@qplus.com.mx
Chihuahua
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: Cefeo@soluglobales.com
Cuernavaca
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: aquevedo@compusupportcva.com
Distrito Federal:
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : gacosta@qplus.com.mx
Guadalajara, Jal.:
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: mmiranda@servicrece.com
Guerrero Acapulco
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627
Monterrey:
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: aydeem@gps1.com.mx
MERIDA:
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: (52) 999-925-1916
E-Mail: rrrb@sureste.com
Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Fax: 01(52)95-15-13-67-00
E-Mail. gpotai2001@hotmail.com
Tijuana:
STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembre
Tijuana, Mexico
FOR USA SUPPORT:
ViewSonic Corporation
10 Pointe Dr. Suite 200. Brea, CA. 92821 UY.S.A
Tel: 800-688-6688
E-Mail: http://www.viewsonic.com
4.3: ViewSonic Mexico Limited Warranty Page 2 of 2 CD_LW02 Rev. 1A 06-25-07
