Viewsonic CDP9800 User Manual
Displayed below is the user manual for CDP9800 by Viewsonic which is a product in the Signage Displays category. This manual has pages.
Related Manuals
CDP9800
Commercial Display
User Guide
Model No. VS16304
IMPORTANT: Please read this User Guide to obtain important information on installing
and using your product in a safe manner, as well as registering your product for future
service. Warranty information contained in this User Guide will describe your limited
coverage from ViewSonic Corporation, which is also found on our web site at http://
www.viewsonic.com in English, or in specic languages using the Regional selection
box in the upper right corner of our website. “Antes de operar su equipo lea cu
idadosamente las instrucciones en este manual”
Thank you for choosing ViewSonic
With over 25 years as a world leading provider of visual solutions,
ViewSonic is dedicated to exceeding the world’s expectations for
technological evolution, innovation, and simplicity. At ViewSonic, we
believe that our products have the potential to make a positive impact
in the world, and we are condent that the ViewSonic product you have
chosen will serve you well.
Once again, thank you for choosing ViewSonic !
i
Compliance Information
NOTE: This section addresses all connected requirements and statements regarding regulations.
Confirmed corresponding applications shall refer to nameplate labels and relevant markings on
unit.
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class A/
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his/her own
expense.
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Warning: To comply with the limits for the Class A/Class B digital device, pursuant to Part 15 of
the FCC Rules, this device must be installed in computer equipment certified to comply with the
Class A/Class B limits. All cables used to connect the computer and peripherals must be shielded
and grounded. Operation with non-certified computers or non-shielded cables may result in
interference to radio or television reception. Changes and modifications not expressly approved by
the manufacturer could void the user’s authority to operate this equipment.
For Canada
CAN ICES-3 (A/B)/NMB-3(A/B)
ii
CE Conformity for European Countries
The device complies with the EMC Directive 2004/108/EC and Low Voltage Directive
2006/95/EC.
Following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical and Electronic
Equipment Directive 2012/19/EU (WEEE).
The mark indicates the requirement NOT to dispose of the equipment as unsorted
municipal waste, but use the return and collection systems according to local law.
If the batteries, accumulators and button cells included with this equipment, display the
chemical symbol Hg, Cd, or Pb, then it means that the battery has a heavy metal content
of more than 0.0005% Mercury or more than, 0.002% Cadmium, or more than 0.004%
Lead.
Industry Canada Notice
This device complies with Canadian RSS-210.To prevent radio interference to the licensed service,
this device is intended to be operated indoors and away from windows to provide maximum
shielding. Equipment (or its transmitting antenna) that is installed outdoors is subject to licensing.
The installer of this radio equipment must ensure that the antenna is located or pointed such that it
does not emit RF field in excess of Health Canada limits for the general population; consult Safety
Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca/rpb.
R&TTE Compliance Statement
This device complies with the Essential Requirements of the R&TTE Directive of the European
Union (1999/5/EC). This equipment meets the following conformance standards:
ETSI EN 300 328
EN 301 489-01
EN 301 489-17
EN 62311
Notified Countries: Germany, UK, Netherlands, Belgium, Sweden, Denmark,
Finland, France, Italy, Spain, Austria, Ireland, Portugal, Greece, Luxembourg,
Estonia, Latvia, Lithuania, Czech Republic, Slovakia, Slovenia, Hungary, Poland and Malta.
iii
Declaration of RoHS2 Compliance
This product has been designed and manufactured in compliance with Directive 2011/65/EU of the
European Parliament and the Council on restriction of the use of certain hazardous substances in
electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum
concentration values issued by the European Technical Adaptation Committee (TAC) as shown
below:
Substance
Proposed Maximum
Concentration
Actual Concentration
Lead (Pb) 0,1% < 0,1%
Mercury (Hg) 0,1% < 0,1%
Cadmium (Cd) 0,01% < 0,01%
Hexavalent Chromium (Cr6+) 0,1% < 0,1%
Polybrominated biphenyls (PBB) 0,1% < 0,1%
Polybrominated diphenyl ethers (PBDE) 0,1% < 0,1%
Certain components of products as stated above are exempted under the Annex III of the RoHS2
Directives as noted below:
Examples of exempted components are:
1. Mercury in cold cathode uorescent lamps and external electrode uorescent lamps (CCFL and
EEFL) for special purposes not exceeding (per lamp):
(1) Short length (≦500 mm): maximum 3.5 mg per lamp.
(2) Medium length (＞500 mm and ≦1,500 mm): maximum 5 mg per lamp.
(3) Long length (＞1,500 mm): maximum 13 mg per lamp.
2. Lead in glass of cathode ray tubes.
3. Lead in glass of uorescent tubes not exceeding 0.2% by weight.
4. Lead as an alloying element in aluminium containing up to 0.4% lead by weight.
5. Copper alloy containing up to 4% lead by weight.
6. Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight
or more lead).
7. Electrical and electronic components containing lead in a glass or ceramic other than dielectric
ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
iv
Safety Precautions
FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND
USING THE LCD COLOR MONITOR:
• DO NOT REMOVE MONITOR BACK COVER. There are no user serviceable parts inside and
opening or removing covers may expose you to dangerous shock hazards or other risks. Refer
all servicing to qualied service personnel.
• Do not spill any liquids into the cabinet or use your monitor near water.
• Do not insert objects of any kind into the cabinet slots, as they may touch dangerous voltage
points, which can be harmful or fatal or may cause electric shock, re or equipment failure.
• Do not place any heavy objects on the power cord. Damage to the cord may cause shock or
re.
• Do not place this product on a sloping or unstable cart, stand or table, as the monitor may fall,
causing serious damage to the monitor.
• Do not place any objects onto the monitor and do not use the monitor outdoors.
• The inside of the uorescent tube located within the LCD monitor contains mercury. Please
follow the laws or rules of your municipality to dispose of the tube properly.
• Do not bend power cord.
• Do not use monitor in high temperature, humid, dusty, or oily areas.
• If monitor or glass is broken, do not come in contact with the liquid crystal and handle with
care.
• Allow adequate ventilation around the monitor, so that heat can properly dissipate. Do not
block ventilated openings or place the monitor near a radiator or other heat sources. Do not
put anything on top of the monitor.
• The power cable connector is the primary means of detaching the system from the power
supply. The monitor should be installed close to a power outlet, which is easily accessible.
• Handle with care when transporting. Save packaging for transporting.
• Please clean the holes of back cabinet to reject dirt and dust at least once a year because of
set reliability.
• If using the cooling fan continuously, it’s recommended to wipe holes a minimum of once a
month.
• When installing the remote control batteries;
- Align the batteries according to the (+) and (-) indications inside the case.
- Align the (-) indication of the battery rst inside the case.
WARNING:
Usage of other than specified head- or earphones can result in hearing loss due to excessive
sound pressures.
v
CAUTION:
Immediately unplug your monitor from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
• When the power supply cord or plug is damaged.
• If liquid has been spilled, or objects have fallen into the monitor.
• If the monitor has been exposed to rain or water.
• If the monitor has been dropped or the cabinet damaged.
• If the monitor does not operate normally by following operating instructions.
Recommended Use
CAUTION:
• For optimum performance, allow 20 minutes for warm-up.
• Rest your eyes periodically by focusing on an object at least 5 feet away. Blink often.
• Position the monitor at a 90° angle to windows and other light sources to minimize glare and
reections.
• Clean the LCD monitor surface with a lint-free, nonabrasive cloth. Avoid using any cleaning
solution or glass cleaner!
• Adjust the monitor’s brightness, contrast and sharpness controls to enhance readability.
• Avoid displaying xed patterns on the monitor for long periods of time to avoid image
persistence (after image effects).
• Get regular eye checkups.
Ergonomics
To realize the maximum ergonomic benefits, we recommend the following:
• Use the preset Size and Position controls with standard signals.
• Use the preset Color Setting.
• Use non-interlaced signals.
• Do not use primary color blue on a dark background, as it is difcult to see and may produce
eye fatigue due to insufcient contrast.
vi
Table Of Contents
4. Operation 13
4.1. Watch the Connected Video
Source ..........................................13
4.2. Play multimedia les from USB
device ...........................................13
4.3. Play options ..................................13
4.3.1. Playing music les .............13
4.3.2. Playing movie les .............13
4.3.3. Playing photo les ..............13
5. OSD Menu 14
5.1. Navigating the OSD Menu ...........14
5.1.1. Navigating the OSD menu
using the remote control ....14
5.1.2. Navigating the OSD menu
using the display’s control
buttons ...............................14
5.2. OSD Menu Overview ...................14
5.2.1. PICTURE menu .................14
5.2.2. Screen menu ......................15
5.2.3. AUDIO menu ......................17
5.2.4. PIP menu ........................... 17
5.2.5. CONFIGURATION1 menu . 18
5.2.6. CONFIGURATION2 menu . 19
5.2.7. ADVANCED OPTION
menu .................................. 20
5.2.8. Input menu ......................... 23
6. USB device compatibility ...................24
7. Input Mode ...........................................26
8. Cleaning and Troubleshooting ..........27
8.1. Cleaning ....................................... 27
8.2. Troubleshooting ............................28
9. TechnicalSpecications .................... 29
10. RS232 Protocol ...................................31
10.1. Introduction ..................................31
10.2. Description ...................................31
10.2.1. Hardware specication .....31
10.2.2. Communication Setting .... 31
10.2.3. Command Message
Reference ..........................31
1. Unpacking and Installation .................. 1
1.1. Unpacking ......................................1
1.2. Package Contents ..........................1
1.3. Installation Notes ............................1
1.4. Mounting on a Wall .........................2
1.4.1. VESA Grid ............................ 2
1.5. Mounting in Portrait Position ..........3
2. Parts and Functions .............................4
2.1. Control Panel .................................4
2.2. Input/Output Terminals ................... 5
2.3. Remote Control .............................. 6
2.3.1. General functions .................6
2.3.2. Inserting the batteries in the
remote control ...................... 7
2.3.3. Handling the remote control .7
2.3.4. Operating range of the
remote control ...................... 7
3. Connecting External Equipment .........8
3.1. Connecting External Equipment
(DVD/VCR/VCD) ............................ 8
3.1.1. Using COMPONENT
video input ............................8
3.1.2. Using Video Source input .... 8
3.1.3. Using HDMI video input .......8
3.2. Connecting a PC ............................ 9
3.2.1. Using VGA input ................... 9
3.2.2. Using DVI input .................... 9
3.2.3. Using HDMI input .................9
3.2.4. Using HDMI input ...............10
3.3. Connecting Audio Equipment .......10
3.3.1. Connecting external
speakers ............................10
3.3.2. Connecting an external
audio device .......................10
3.4. Connecting Multiple Displays in a
Daisy-chain Conguration ............ 11
3.4.1. Display control connection . 11
3.4.2. Digital video connection ..... 11
3.5. IR connection (optional) ............... 11
3.6. IR Pass-through Connection
(optional) ......................................12
vii
10.3. Protocol ........................................ 32
10.3.1. Set-Function Listing .........32
10.3.2. Get-Function Listing ......... 36
10.3.3. Remote Control
Pass-through mode ..........41
11. Other Information ...............................44
Customer Support.................................44
Limited Warranty ..................................45
Mexico Limited Warranty ......................47
viii
Copyright Information
Copyright © ViewSonic Corporation, 2015. All rights reserved.
ViewSonic and the three birds logo are registered trademarks of ViewSonic Corporation.
ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).
As an ENERGY STAR® partner, ViewSonic Corporation has determined that this product meetsthe
ENERGY STAR® guidelines for energy efficiency.
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions
contained herein; nor for incidental or consequential damages resulting from furnishing this
material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic Corporation reserves the right to
change product specifications without notice. Information in this document may change without
notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any purpose
without prior written permission from ViewSonic Corporation.
Product Registration
To meet your future needs, and to receive any additional product information as it becomes
available, please register your product on the Internet at: www.viewsonic.com.
The ViewSonic® Wizard CD-ROM also provides an opportunity for you to print the registration form,
which you may mail or fax to ViewSonic.
For Your Records
Product Name:
Model Number:
Document Number:
Serial Number:
Purchase Date:
CDP9800
ViewSonic Commercial Display
VS16304
CDP9800_UG_ENG Rev. 1A 11-06-15
Product disposal at end of product life
ViewSonic respects the environment and is committed to working and living green. Thank you for
being part of Smarter, Greener Computing.
Please visit ViewSonic website to learn more.
USA & Canada: http://www.viewsonic.com/company/green/recycle-program/
Europe: http://www.viewsoniceurope.com/uk/support/recycling-information/
Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx
1
1. Unpacking and Installation
1.1. Unpacking
• This product is packed in a carton, together with the standard accessories.
• Any other optional accessories will be packed separately.
• Due to the size and weight of this display it is recommended for two people to move it.
• After opening the carton, ensure that the contents are complete and in good condition.
1.2. Package Contents
Please verify that you received the following items with your package content:
• LCD display
• CD ROM
• Remote control with AAA
batteries
• Power cord (1.8 m)
• VGA cable (1.8 m)
• RS232 cable (3.0m)
• Quick Start Guide
For EU For China
For North America For UK
*
* *
*
FORMAT
SOURCE
INFOLIST
OPTIONSADJUST
VOL
NORMAL ID
ID SET ENTER
RS232 Cable
CD ROM Quick Start Guide
Remote Control
and AAA Batteries
Video Signal Cable
(D-SUB to D-SUB Cable)
* The supplied power cord varies depending on destination.
NOTES:
• For all other regions, apply a power cord that conforms to the AC voltage of the power socket and has
been approved by and complies with the safety regulations of the particular country.
• You might like to save the package box and packing material for shipping the display.
1.3. Installation Notes
• Due to the high power consumption, always use the plug exclusively designed for this product. If an
extended line is required, please consult your service agent.
• The product should be installed on a at surface to avoid tipping. The distance between the back of
the product and the wall should be maintained for proper ventilation. Avoid installing the product in the
kitchen, bathroom or any other places with high humidity so as not to shorten the service life of the
electronic components.
• The product can normally operate only under 5000m in altitude. In installations at altitudes above 5000m,
some abnormalities may be experienced.
2
1.4. Mounting on a Wall
To mount this display to a wall, you will have to obtain a standard wall-mounting kit (commercially available).
We recommend using a mounting interface that complies with TUV-GS and/or UL1678 standard in North
America.
Table Carrying handle
Eye bolt Protective Sheet
VESA Grid
1. Lay a protective sheet on a table, which was wrapped around the display when it was packaged, beneath
the screen surface so as not to scratch the screen face.
2. Ensure you have all accessories for mounting this display (wall mount, ceiling mount, table stand, etc).
3. Follow the instructions that come with the base mounting kit. Failure to follow correct mounting
procedures could result in damage to the equipment or injury to the user or installer. Product warranty
does not cover damage caused by improper installation.
4. For the wall-mounting kit, use M8 mounting screws (having a length 15 mm longer than the thickness of
the mounting bracket) and tighten them securely.
5. The eye bolt is for usage in short time maintenance and installation. We suggest not to use the eye bolt
for more than 1 hour. Prolong usage is prohibited. Please keep a clear safety area under the display while
using the eye bolt.
1.4.1. VESA Grid
CDP9800 800(H) x 500(V) mm
Caution:
To prevent the display from falling:
• For wall or ceiling installation, we recommend installing
the display with metal brackets which are commercially
available. For detailed installation instructions, refer to
the guide received with the respective bracket.
• To lessen the probability of injury and damage resulting
from fall of the display in case of earthquake or
other natural disaster, be sure to consult the bracket
manufacturer for installation location.
Ventilation Requirements for enclosure locating
To allow heat to disperse, leave space between
surrounding objects as shown in the diagram below.
100 mm 100 mm
100 mm
100 mm
3
1.5. Mounting in Portrait Position
This display can be installed in por trait position.
1. Remove the table stand, if attached.
2. When facing the display at the back, rotate 90 degrees anticlockwise, the input/output terminals should at
the top and right side.
90 90
NOTE: When installing the display on a wall, please consult a professional technician for proper installation.
We accept no liability for installations not performed by a professional technician.
4
2. Parts and Functions
2.1. Control Panel
1 2 3 4 5 6 7 8
MUTE INPUT MENU
9
1 [ ] button
Use this button to turn the display on or put the
display to standby.
2 [MUTE] button
Switch the audio mute ON/OFF.
3 [INPUT] button
Use this button to select the input source.
4 [ ] button
Increase the adjustment while OSD menu is on, or
increase the audio output level while OSD menu is
off.
• Used as [OK] button in the On-Screen-Display
menu.
5 [ ] button
Decrease the adjustment while OSD menu is on, or
decrease the audio output level while OSD menu is
off.
6 [ ] button
Move the highlight bar up to adjust the selected item
while OSD menu is on.
7 [ ] button
Move the highlight bar down to adjust the selected
item while OSD menu is on.
8 [MENU] button
Return to previous menu while OSD menu is on, or
to activate the OSD menu when OSD menu is off.
9 Remote control sensor and power status
indicator
• Receives command signals from the remote
control.
• Indicates the operating status of the display:
- Lights green when the display is turned on
- Lights red when the display is in standby mode
- Lights amber when the display enters APM
mode
- When {SCHEDULE} is enabled, the light blinks
green and red
- If the light blinks red, it indicates that a failure
has been detected
- Lights off when the main power of the display is
turned off
• Push up to hide the lens:
5
2.2. Input/Output Terminals
13
2
5
6
4
17
19
21
20
7
8
9
10
11 12
13 14
15
16
18
1 AC IN
AC power input from the wall outlet.
2 MAIN POWER SWITCH
Switch the main power on/off.
3 HDMI 1 IN / HDMI 2 IN / HDMI 3 IN
HDMI video/audio input.
4 RS232C IN 5 RS232C OUT
RS232C network output for the loop-through
function.
6 DVI IN
DVI-D video input.
7 DisplayPort IN / 8 DisplayPort OUT
DisplayPor t video input / output.
9 VGA IN (D-Sub)
VGA video input.
10 IR IN / 11 IR OUT
IR signal input / output for the loop-through function.
NOTES:
• This display’s remote control sensor will stop
working if the jack [IR IN] is connected.
• To remotely control your A/V device via this
display, refer to page 11 for IR Pass Through
connection.
12 SPDIF OUT
Digital audio output.
13 AUDIO IN
Audio input for VGA source (3.5mm stereo phone).
14 AUDIO OUT
Audio output to external AV device.
15 SPEAKER SWITCH
Internal speaker on/off switch.
16 SPEAKERS OUT
External speakers output.
17 RJ-45
LAN control function for the use of remote control
signal from control center.
18 Y/CVBS
Video source input.
19 COMPONENT IN
Component YPbPr video source input.
20 AUDIO IN
Audio inpu+t from external AV device (RCA).
21 USB PORT
Connect your USB storage device.
6
1 [ ] button
Turn the display on or put the display to standby.
2 [PLAY] button
Control playback of media les.
3 [ ] SOURCE button
Choose input source. Press [ ] or [ ] button to
choose from DisplayPort, DVI-D, VGA. HDMI 1,
HDMI 2, HDMI 3, Component, Video, USB or Card
OPS. Press [OK] button to conrm and exit.
4 [ ] HOME button
Access the OSD menu.
5 [ ] LIST button
No function.
6 [ ] [ ] [ ] [ ] NAVIGATION buttons
Navigate through menus and choose items.
7 [ ] ADJUST button
To auto adjust for VGA input only.
8 [ ] MUTE button
Press to turn the mute function on/off.
9 [ ] [ ] [ ] [ ] COLOR buttons
Choose tasks or options..
10 [NORMAL] button
Switch to normal mode.
11 [ID] button
Switch to ID mode.
12 [ ] FORMAT button
Change zoom mode.
13 [ ] BACK button
Return to the previous menu page or exit from the
previous function.
14 [ ] INFO button
Display information about current activity.
15 [OK] button
Conrm an entry or selection.
16 [ ] OPTIONS button
Access currently available options, picture and sound
menus.
17 [ ] [–] VOLUME button
Adjust volume.
18 [NUMERIC] button
Enter text for network setting, and set up ID for ID mode.
2.3. Remote Control
2.3.1. General functions
FORMAT
SOURCE
INFOLIST
OPTIONSADJUST
VOL
NORMAL ID
ID SET ENTER
110
11
12
13
14
15
16
17
18
2
3
4
5
6
7
8
9
7
2.3.2. Inserting the batteries in the remote control
The remote control is powered by two 1.5V AAA batteries.
To install or replace batteries:
1. Press and then slide the cover to open it.
2. Align the batteries according to the (+) and (–) indications inside the battery compartment.
3. Replace the cover.
Caution:
The incorrect use of batteries can result in leaks or bursting. Be sure to follow these instructions:
• Place “AAA” batteries matching the (+) and (–) signs on each battery to the (+) and (–) signs of the
battery compartment.
• Do not mix battery types.
• Do not combine new batteries with used ones. It causes shorter life or leakage of batteries.
• Remove the dead batteries immediately to prevent them from liquid leaking in the battery compartment.
Don’t touch exposed battery acid, as it can damage your skin.
NOTE: If you do not intend to use the remote control for a long period, remove the batteries.
2.3.3. Handling the remote control
• Do not subject to strong shock.
• Do not allow water or other liquid to splash the remote control. If the remote control gets wet, wipe it dry
immediately.
• Avoid exposure to heat and steam.
• Other than to install the batteries, do not open the remote control.
2.3.4. Operating range of the remote control
Point the top of the remote control toward the display’s remote
control sensor when pressing a button.
Use the remote control within a distance of less than 5m (pull
the lens down and use the remote control from the front) /26ft
from the display’s sensor, and a horizontal and ver tical angle
of less than 20 degrees.
NOTE: The remote control may not function properly when
the remote control sensor on the display is under direct
sunlight or strong illumination, or when there is an
obstacle in the path of signal transmission.
20 20
FORMAT
SOURCE
INFOLIST
OPTIONSADJUST
VOL
NORMAL ID
ID SET ENTER
8
3. Connecting External Equipment
3.1. Connecting External Equipment (DVD/VCR/VCD)
3.1.1. Using COMPONENT video input
DVD / VCR / VCD
[AUDIO IN]
[R]
[L]
[COMPONENT OUT]
(YPbPr) Audio Out
[COMPONENT IN]
(YPbPr)
3.1.2. Using Video Source input
DVD / VCR / VCD
[Y/CVBS Out] Audio Out
[Y/CVBS IN]
[Audio IN]
[R]
[L]
3.1.3. Using HDMI video input
DVD / VCR / VCD
HDMI Out
[HDMI IN]
9
3.2. Connecting a PC
3.2.1. Using VGA input
PC
Audio Out
[VGA IN]
[VGA AUDIO IN] VGA Out
D-Sub 15 pin
3.2.2. Using DVI input
PC
DVI Out
[VGA AUDIO IN] Audio Out
[DVI IN]
3.2.3. Using HDMI input
PC
HDMI Out
[HDMI IN]
10
3.2.4. Using DisplayPort input
PC
[DisplayPort IN]
[DisplayPort Out]
3.3. Connecting Audio Equipment
3.3.1. Connecting external speakers
External speakers
3.3.2. Connecting an external audio device
Stereo Amplier
[AUDIO OUT] Audio In
[SPDIF OUT]
11
3.4. Connecting Multiple Displays in a Daisy-chain Configuration
You can interconnect multiple displays to create a daisy-chain conguration for applications such as a video
wall.
NOTE: Maximum 100 displays (10x10) can be used in a daisy-chain conguration.
3.4.1. Display control connection
Connect the [RS232C OUT] connector of DISPLAY 1 to the [RS232C IN] connector of DISPLAY 2.
PC
[RS-232C] [RS-232C IN] [RS-232C IN][RS-232C OUT]
DISPLAY 1 DISPLAY 2
3.4.2. Digital video connection
Connect the [DP OUT] connector of DISPLAY 1 to the [DP IN] connector of DISPLAY 2.
PC
[DP]
DISPLAY 1 DISPLAY 2
[DP IN] [DP IN][DP Out]
3.5. IR connection (optional)
FORMAT
SOURCE
INFOLIST
OPTIONSADJUST
VOL
NORMAL ID
ID SET ENTER
DISPLAY 1
[IR OUT]
[IR IN] [IR IN]
External
IR Receiver
DISPLAY 2
NOTE: This display’s remote control sensor will stop working if the [IR IN] is connected.
12
3.6. IR Pass-through Connection (optional)
DVD / VCR / VCD
(DVD / VCR / VCD)
FORMAT
SOURCE
INFOLIST
OPTIONSADJUST
VOL
NORMAL ID
ID SET ENTER
[IR OUT]
[IR IN]
Remote Control
13
4. Operation
NOTE: The control button described in this section
is mainly on the remote control unless
specied otherwise.
4.1. Watch the Connected Video Source
See page 13 for external equipments connection.
1. Press [ ] SOURCE button.
VGA
HDMI1
HDMI2
HDMI3
DVI-D
Displayport
Video source
Video
US
B
C
ard
O
P
S
Component
2. Press [ ] or [ ] button to choose a device, then
press [OK] button.
4.2. Play multimedia files from USB
device
1. Connect your USB device to the USB por t on
the display.
USB
2. Press [ ] SOURCE button, choose USB, and
press [OK] button.
3. The connected USB device is detected
automatically for all its playable les, which will
be automatically sor ted into 3 types:
! ! !
Music,
! ! !
Movie, and
! ! !
Photo.
4. Press [ ] BACK button to go up to the top
layer in the screen. Press [ ] or [ ] button to
choose the le type. Press [OK] button to enter
its play list.
5. Choose the le you want. Press [OK] button to
star t playing.
6. Follow the on-screen instruction to control the
play option.
7. Press [PLAY] buttons (
H F G I J
) to
control playing.
4.3. Play options
4.3.1. Playing music files
1. Choose
! ! !
Music in the top bar.
Music
Movie
Photo
2. Choose one music track, and press [OK]
button.
• To play all the tracks in a folder, choose one
music le.Then, press [ ] to Play All.
• To skip to the next or previous track, press
[ ] or [ ] button.
• To pause the track, press [OK] button. Press
[OK] button again to resume playback.
• To skip backward or forward 10 seconds,
press [ ] or [ ] button.
• To search backward or forward, press
[
H F G I J
] or [
H F G I J
] button, press repeatedly to
toggle between different speeds.
• To stop the music, press [
H F G I J
] button.
4.3.2. Playing movie files
1. Choose
! ! !
Movie in the top bar.
Music
Movie
Photo
2. Choose a video, and press [OK] button.
• To play all the videos in a folder, choose one
video le.Then, press [ ] to Play All.
• To pause the video, press [OK] button. Press
[OK] button again to resume playback.
• To skip backward or forward 10 seconds,
press [ ] or [ ] button.
• To search backward or forward, press
[
H F G I J
] or [
H F G I J
] button, press repeatedly to
toggle between different speeds.
• To stop the video, press [
H F G I J
] button.
4.3.3. Playing photo files
1. Choose
! ! !
Photo in the top bar.
Music
Movie
Photo
2. Choose a photo thumbnail, then press [OK]
button.
Start a slideshow
If there are multiple photos in a folder, choose a
photo.Then, press [] to Play All.
• To skip to the previous or next photo, press
[] or [ ] button, and then press [OK]
button.
• To stop the slideshow, press [
H F G I J
] button.
14
5. OSD Menu
An overall view of the On-Screen Display (OSD)
structure is shown below. You can use it as a
reference for further adjusting your display.
5.1. Navigating the OSD Menu
5.1.1. Navigating the OSD menu using the
remote control
FORMAT
SOURCE
INFOLIST
OPTIONSADJUST
1. Press [ ] button on the remote control to
display the OSD menu.
2. Press [ ] or [ ] button to choose the item you
want to adjust.
3. Press [OK] or [ ] button to enter the
submenu.
4. In the submenu, press [ ] or [ ] button to toggle
among items, press [ ] or [ ] button to adjust
settings. If there is a submenu, press [OK] or
[ ] button to enter the submenu.
5. Press [ ] button to return to the previous
menu, or press [ ] button to exit the OSD
menu.
5.1.2. Navigating the OSD menu using the
display’s control buttons
1. Press [MENU] button to display the OSD menu.
2. Press [ ] or [ ] button to choose the item you
want to adjust.
3. Press [ ] button to enter the submenu.
4. In the submenu, press [ ] or [ ] button to
toggle among items, press [ ] or [ ] button to
adjust settings. If there is a submenu, press [ ]
button to enter the submenu.
5. Press [MENU] button to return to the previous
menu, or press [MENU] button several times to
exit the OSD menu.
5.2. OSD Menu Overview
5.2.1. PICTURE menu
PIP
1
2
3
SETMENU :Move :Select
Brightness
Contrast
Sharpness
Black level
Tint
Color
Gamma selection Native
Noise reduction
Picture
:Exit
50
50
70
50
Brightness
Adjust the overall image brightness by changing
the intensity of the LCD panel’s backlight.
Contrast
Adjust to sharpen the picture quality. The black
portions of the picture become richer in darkness
and the white become brighter.
Sharpness
Adjust to improve the image detail.
Black level
Video black level is dened as the level of
brightness at the darkest (black) par t of a visual
image. Adjust to change the image brightness.
Tint
Adjust to change the color tint of the image.
Use the [ ] or [ ] button to adjust. Press the
[ ] button and the esh tone color turns slightly
green. Press the [ ] button and the esh tone
color turns slightly purple.
NOTE: This item functional for Video mode (YUV
color space) only.
Color
Adjust to increase or decrease the intensity of
colors in the image.
NOTE: This item functional for Video mode(YUV
color space) only.
Noise reduction
Adjust to remove the noise in the image.You can
select a suitable noise reduction level.
Choose from: {Off} / {Low} / {Medium} / {High}.
NOTE: This item functional for Video mode (YUV
color space) only.
15
Gamma selection
Gamma is what controls the overall brightness of
an image. Images which are not corrected properly
can appear too white or too dark, so controlling the
gamma properly can have a huge inuence on the
overall picture quality of your display.
The options are: {NATIVE} / {2.2} / {2.4} /
{S GAMMA}.
Color temperature
Select a color temperature for the image. A lower
color temperature will have a reddish tint, whilst a
higher color temperature gives off a more bluish
tint.
Choose from: {3000K} / {4000K} / {5000K} /
{6500K} / {7500K} / {9300K} / {10000K} /
{NATIVE} / {USER}.
Color control
You can adjust the color tones of the image
precisely by changing the User-R (Red), User-G
(Green) and User-B (Blue) settings independently
when the following condition:
{Picture} - {Color temperature} - {User}
Smart picture
The following smar t picture modes are available
for :
• PC mode: {Standard} / {Highbright} / {sRGB}.
• Video mode: {Standard} / {Highbright} /
{Cinema}.
Light sensor
Light sensor function is to adjust brightness
automatically when ambient light changed.
Scan mode
Change the display area of the image.
• {Over scan} - Display about 95% of the
original size of the image. The rest of the areas
surrounding the image will be cut off.
• {Under scan} - Display the image in its original
size.
Picture reset
Reset all settings in the Picture menu.
5.2.2. Screen menu
PIP
1
2
3
SETMENU :Move :Select
H position
V position
Clock
Clock phase
Zoom mode
Custom zoom
Screen reset
Screen
:Exit
H POSITION
Press the [ ] button to move the image to the
right, or [ ] to move the image to the left.
NOTE:
• H position adjustment is functional for VGA
input only.
• H position cannot be adjusted when {Pixel
Shift} is activated.
V POSITION
Press the [ ] button to move the image up, or
[ ] to move the image down.
NOTE:
• V position adjustment is functional for VGA
input only.
• V position cannot be adjusted when {Pixel
Shift} is activated.
Clock
Adjust the width of the image.
NOTE: This item is functional for VGA input only.
Clock phase
Adjust to improve the focus, clarity and stability of
the image.
NOTE: This item is functional for VGA input only.
16
Zoom mode
The pictures you receive may be transmitted
in 16:9 format (wide screen) or 4:3 format
(conventional screen).The 16:9 pictures sometimes
have a black band at the top and bottom of the
screen (letterbox format). Zoom Mode will be
deactivated when {Pixel Shift} is activated or
turned on, and when {Tiling} is enabled.
Choose from: {Full} / {Normal} / {Real} / {21:9} /
{Custom}.
FULL
This mode restores the
correct proportions of pictures
transmitted in 16:9 using the full
screen display.
NORMAL
The picture is reproduced in
4:3 format and a black band is
displayed on either side of the
picture.
Real
This mode displays the image
pixel-by-pixel on screen without
scaling the original image size.
21:9
The picture is enlarged to
21:9 format.This mode is
recommended when displaying
pictures that have black bands
at the top and bottom (letterbox
format).
Custom
Choose to apply the custom
zoom settings in the Custom
Zoom submenu.
CUSTOM ZOOM
You can use this function to further customize
the zoom settings to suit the image you want to
display.
NOTE: This item is functional only when the
{ZOOM MODE} setting is set to {CUSTOM}.
ZOOM
Expands the horizontal and
vertical sizes of the image
simultaneously.
H ZOOM
Expands the horizontal size of
the image only.
V ZOOM
Expands the vertical size of the
image only.
H POSITION
Moves the horizontal position of
the image left or right.
V POSITION
Moves the vertical position of
the image up or down.
Screen reset
Reset all settings in the Screen menu to factory
preset values.
17
5.2.3. AUDIO menu
PIP
1
2
3
SETMENU :Move :Select
Balance
Treble
Bass
Audio reset
Audio
:Exit
50
50
50
BALANCE
Adjust to emphasize left or right audio output
balance.
TREBLE
Adjust to increase or decrease higher-pitched
sounds.
BASS
Adjust to increase or decrease lower-pitched
sounds.
AUDIO RESET
Reset all settings in the AUDIO menu to factory
preset values.
5.2.4. PIP menu
QJQ
2
3
4
SETMENU
QJQ
:Move :Select
Sub mode
PIP size
PIP position
PIP change
PIP reset
Off
Small
Bottom-Right
PIP
:Exit
Sub mode
Select the PIP (Picture-in-Picture) mode.
Choose from: {Off} / {PIP} / {POP} / {Quick
swap} / {PBP 2Win} / {PBP 3Win} / {PBP 4Win}.
Off PIP POP
Quick swap
PBP 2Win PBP 3Win PBP 4Win
Switch main on
top or sub on top.
Sub Win1
Input
Sub Win1
Input
Sub Win1
Input
Sub Win2
Input
Sub Win2
Input
Sub Win3
Input
PIP SIZE
Select the size of the sub picture in the PIP
(Picture-in-Picture) mode.
Choose from: {SMALL} / {MIDDLE} / {LARGE}.
PIP position
Select the position of the sub picture in the PIP
(Picture-in-Picture) mode.
Choose from: {Bottom-Right} / {Bottom -Left} /
{Top-Right} / {Top- Left}.
PIP change
Exchange input signal of Main and Sub for PIP /
POP / Quick swap / PBP 2Win mode.
PIP RESET
Reset all settings in the PIP menu to factory preset
values.
NOTES:
• The PIP function is available only for the
following condition: {Advanced option} -
{Tiling} - {Enable} setting to [No].
• The PIP function is available only for cer tain
signal source combinations as shown in the
table below.
18
Main
Sub
DP
OPS
HDMI1
VGA
HDMI2
HDMI3
COMP
VIDEO
USB
DVI
DP
OOOOOOOOOO
OPS OOXO
OOOOOO
HDMI1 OX
OOOOOOOO
VGAOOOOOOOOOO
HDMI2 OOOOOX
OOOO
HDMI3 OOOOXO
OOOO
COMP OOOOOOOX
XO
VIDEO OOOOOOXO
XO
USB OOOOOOXX
OO
DVIOOOOOOOOOO
(O: PIP function available, X: PIP function
unavailable)
• The availability of the PIP function will also
depend on the resolution of the input signal
being used.
5.2.5. CONFIGURATION1 menu
PIP
1
2
3
SETMENU
1
:Move :Select
Switch on state
Auto adjust
Power save
Panel svaing
Network controlport
Network settings
Factory reset
RS232
Last status
Configuration1 reset
Configuration 1
:Exit
Switch on state
Select the display status used for the next time
you connect the power cord.
• {Power off} - The display will remain off when
the power cord is connected to a wall outlet.
• {Forced on} - The display will turn on when the
power cord is connected to a wall outlet.
• {Last status} - The display will return to the
previous power status (on/off/standby) when
removing and replacing the power cord.
Auto adjust
Use this function to automatically optimize the
display of VGA input image.
NOTE: This item is functional for VGA input only.
Power save
Use this setting to reduce the power automatically.
• {RGB} - Select {On} to let the display enter
power saving mode when no signal is detected
from the PC mode (RGB color space) inputs
after 10 seconds.
• {Video} - Select {On} to enter power saving
mode when no signal is detected from the
VIDEO mode (YUV color space) inputs after 10
seconds
Panel saving
Choose to enable the panel saving functions and
thus reduce the risk of “image persistence” or
“ghost-imaging”.
• {Cooling Fan} - Choose to adjust the cooling
fan’s speed of rotation. Select {Auto} to turn
on/off the cooling fan according to the display’s
temperature.
Choose from: {Auto} / {Off} / {Low} /
{Medium} / {High}.
NOTES:
• The default {Auto} option will star t running
the cooling fan if the temperature of 45°C
(113°F) is reached, and stop running the
cooling fan if the temperature of 43°C
(109°F).
• A temperature-warning message will be
shown on the screen if the temperature
reaches 58°C (136°F). All key functions
except [ ] key will then be disabled.
• Once the temperature reaches 60°C
(140°F), the display power will be shut down
automatically.
• {Brightness} - Select {On} and the image
brightness will be reduced to an appropriate
level.The Brightness setting in the Picture
menu will be unavailable when selected.
• {Pixel shift} - Select the time interval
({Auto} / {10 ~ 900} Seconds / {Off}) for the
display to slightly expand the image size and
shift the position of pixels in four directions (up,
down, left, or right). Activating Pixel Shift will
disable H Position,V Position and Zoom Mode
in the Screen Menu.
Network control port
Select the network control port.
Choose from: {RS232} / {Card OPS RS232} /
{LAN ->RS232}.
NOTE: After connected to your OPS device, the
option {Card OPS RS232} is functional.
19
Network settings
Assign {IP address}, {Subnet Mask}, and {Default
gateway} for the display.
Network settings
DHCP
IP address
Subnet mask
Default gateway
[ SET ]
MAC address
Enable
0000
0000
0000
00:24:67:30:07:3E
• DHCP - Choose to enable or disable the DHCP
function. If enabled, the display will be assigned
IP address, Subnet mask and Default gateway
automatically. If disabled, you will be prompted
to enter the following values manually. Press
select to [set] and [OK] button to store and save
the chosen values.
• IP address
• Subnet mask
• Default gateway
• MAC address.
Conguration1reset
Reset all settings in the Conguration1 menu to
factory preset values.
Factory reset
Reset all settings in the OSD menus of {Picture},
{Screen}, {Audio}, {PIP}, {Conguration1},
{Conguration2}, {Advanced option}, and
{Input} to the factor y preset values Press [
] or [ ] button to select {Reset}, and press [OK]
button to do the reset.
Factory reset
Cancel
Reset
5.2.6. CONFIGURATION2 menu
PIP
1
2
3
SETMENU
2
:Move :Select
OSD turn off
OSD H-position
OSD V-position
Information OSD
Monitor ID
Heat status
DP version DP 1.1
10 Sec.
3
Monitor information
Configuration 2
:Exit
50
50
45
OSD TURN OFF
Set the period of time the OSD menu stays on the
screen.
The options are: {0 ~ 120} seconds.
OSD H-POSITION
Adjust the horizontal position of the OSD menu.
OSD V-POSITION
Adjust the vertical position of the OSD menu.
INFORMATION OSD
Set the period of time the information OSD
displayed on the upper right corner of the screen.
The information OSD will display when input signal
is changed.
The information OSD will remain on the screen
with {OFF} selection.
The options are: {OFF, 1 ~ 60} seconds.
MONITOR ID
Set the ID number for controlling the display via
the RS232C connection. Each display must have
a unique ID number when multiple sets of this
display are connected. Monitor ID number range is
between 1 to 99.
Heat status
This function allows you to check the thermal
status of the display at any time.
Monitor information
Shows information about your display, including
model number and serial number.
Monitor information
Model Name:
Serial NO:
CDP9800
20
DP Version
The option are: {DP 1.1} / {DP 1.2}. The default is
{DP 1.1}.
Human sensor
Set the display to turn on backlight if it does sensor
human and turn off backlight after an amount of
time specied The options are: {Off, 10 ~ 60}
minutes.
HDMI edid
The option are: {HDMI 1.4} / {HDMI 2.0}.The
default is {HDMI 1.4}.
NOTE: HDMI 2.0 option is to support HDMI 2.0
equipment use.
Conguration2reset
Reset all settings in Conguration2 menu to the
factory preset values.
5.2.7. ADVANCED OPTION menu
PIP
1
2
3
SETMENU
3
:Move :Select
Input resolution
IR control
Tiling
Date and time
Off timer
Schedule
APM On
Always on
Normal
Off
OPS settings
Advanced option
:Exit
Input resolution
Set the resolution of the VGA input.This is only
required when the display is unable to detect the
VGA input resolution correctly.
NOTE: This item is functional for VGA input only.
The options are:
• {1024x768 / 1280x768 / 1360x768 / 1366x768}
• {1400x1050 / 1680x1050}
• {1600x1200 / 1920x1200}
• {Auto}: Determines the resolution automatically.
The selected settings will become effective after
turning off the power and turning it on again.
IR control
Select the operation mode of the remote control
when multiple displays are connected via an
RS232C connection.
• {Normal} - All displays can be operated
normally by the remote control unit.
• {Lock All} / - Lock the remote control function of
this display. To unlock, press and hold the
[] INFO button on the remote control for 5
(ve) seconds.
Tiling
With this function you can create a single large-
screen matrix (video wall) that consists of up to
100 sets of this display (up to 10-sets on the
vertical and 10-sets on the horizontal sides).
This function requires a daisy-chain coection.
Tiling
H monitors
V monitors
Position
Frame comp.
Enable
Switch on delay
1
1
1
Yes
No
Auto
Example: 2 x 2 screen matrix (4 displays)
H MONITORS = 2 displays
V MONITORS = 2 displays
1 2
3 4
H MONITORS
V MONITORS
Position
21
Example: 5 x 5 screen matrix (25 displays)
H MONITORS = 5 displays
V MONITORS = 5 displays
1 2
6 7
3 4
8 9
5
10
11 12 13 14 15
16 17 18 19 20
21 22 23 24 25
H MONITORS
V MONITORS
Position
• {H monitors} - Select the number of displays
on the horizontal side.
• {V monitors} - Select the number of displays
on the ver tical side.
• {Position} - Select the position of this display in
the screen matrix.
• {Frame comp.} - Choose to turn the frame
compensation function on or off. If selected
{Yes}, the display will adjust the image to
compensate for the width of the display bezels
in order to accurately display the image.
Frame comp. - Yes
Frame comp. - No
• {Enable} - Choose to enable or disable the
Tiling function. If enabled, the display will apply
the settings in {H monitors}, {V monitors},
{Position}, and {Frame comp.}.
• {Switch on delay} - Set the power-on delaying
time (in seconds). The default option {Auto}
allows a sequential powering-on for each
display by their ID number when multiple
displays are connected. The options are: {Off /
Auto / 2 ~ 255}.
NOTE: If sub mode is enabled, then it would be
disabled by tiling function on.
Date and time
Adjust the current date and time for the display’s
internal clock.
Date and time
Year
Month
Day
Hour
Minute
Daylight saving time
Current date time 2015 . 06 . 16 19 : 57 : 47
2015
6
16
19
57
On
1. Press [OK] button to enter the submenu.
2. Press [ ] or [ ] button to toggle between
{Year}, {Month}, {Day}, {Hour}, {Minute}, and
{Daylight saving time}.
3. Press [ ] or [ ] button to adjust all settings.
Off Timer
Set the display to turn itself off to standby mode
within an amount of time specied.
The options are: {Off, 1 ~ 24} hours from current
time.
NOTE: When the “Off timer” is activated, the
“Schedule” settings will be disabled.
Schedule
This function allows you to program up to 7 (seven)
different scheduled time intervals for the display to
activate You can select:
• The time for the display to turn on and turn off.
• The days in a week for the display to activate.
• Which input source the display will use for each
scheduled activation period.
NOTE: We recommend you to set up current date
and time in the {Date and time} menu
before using this function.
22
1. Press [OK] or [ ] button to enter the submenu.
Schedule
Today
2
3
4
5
7
6
2015 . 01 . 03 SAT02 : 43 : 32
On
:
＿
:
＿＿ ＿＿
Input
WED
SAT
MON
THU
SUN
TUE
FRI
Every week
USB play list
2. Press [ ] or [ ] button to select a schedule
item (item number 1 ~ 7), and then press [OK]
button to mark it the item number.
Schedule
Today
2
3
4
5
7
6
2015 . 01 . 03 SAT02 : 43 : 32
On
:
＿
:
＿＿ ＿＿
Input
WED
SAT
MON
THU
SUN
TUE
FRI
Every week
USB play list
4
13
2
5
3. Press [ ] or [ ] button to select the schedule:
1 Power-on schedule: Press [ ] or [ ] button to set
the hour and minute for the display to turn on.
2 Power-off schedule: Press [ ] or [ ] button to set
the hour and minute for the display to turn off.
Select or leave an empty “__” for both the hour and
minute slot if you do not want to use this power-on or
power-off schedule.
3 Input-source selection: Press [ ] or [ ] button to
select an input source. If no input source is selected,
the input source will remain the same as last
selected.
4 Date schedule: Press [ ] button to select which
day in a week this schedule item will be take effect,
and then press the [OK] button.
5 When Input-source select to USB, enable to access
USB play list setting:
0001/0002
Options Exit
Photo
Photo
Video
- Press [ ] [ ] buttons to choose les.
- Press [] [ ] buttons to switch Playlist and File
Manager.
- Press [OK] button to set or clear the playlist.
- To save the playlist, press [ ] and choose Save list
0004/0004
Options Exit
Photo
Photo
[..]
Movie.avi
\media\photo
Photo1.jpg
Photo2.jpg
Photo3.jpg
Sort
Recursive Parser
Media Type
Save list
4. For additional schedule settings, press [ ],
then repeat the steps above. A check mark in
the box next to the number of the schedule item
indicates that the selected schedule is in effect.
NOTES:
• If the schedules overlap, the scheduled power-
on time takes priority over scheduled power-off
time.
• If there are two schedule items programmed for
the same time, the highest numbered schedule
takes priority. For example, if schedule items #1
and #2 both set the display to power on at 7:00
AM and off at 5:00 PM, then only schedule item
# 1 will take effect.
• Each Playlist suppor ts up to 30 les.
• Playlist will not be cleared after {Factory reset}.
You have to manually remove the les or delete
usb_schedulinglist.txt in the USB.
23
OPS settings
Set the OPS conguration under each power
condition.
• {Auto} - After selecting {Card OPS} for video
source input, the OPS will be set to off when
the display power is set to off, or set to on when
the display power is set to on. When set to
other video source inputs, the OPS will always
be set to on.
• {Always off} - The OPS will always be set to
off.
• {Always on} - The OPS will always be set to
on.
APM
Power save setting.
• {Off} - No signal, direct shutdown. (Default).
• {On} - No signal, enter into Power Save mode.
Language
Select the language used in the OSD menu.
The options are: { } / { } / {简体中文 }
{ } / { } / { } /{ 繁體中文 } /
{ }.
Advanced option reset
Reset all settings except {Date and Time} in the
Advanced option menu to factory preset values.
1. Press [OK] or [ ] button to enter the submenu.
2. Press [ ] or [ ] button to select {Reset} and
press the [OK] button to restore settings to
factory preset values.
3. Press the [ ] button or select {Cancel} and
press the [OK] button to cancel and then return
to the previous menu.
5.2.8. Input menu
PIP
1
2
3
SETMENU :Move :Select
Video source
Sub 1
Sub 2
Sub 3
Audio source
PIP audio
Input reset
USB
Media
Card OPS audio
Input
:Exit
Video source
Select a video input source.
Choose from: {Displayport} / {DVI-D} / {VGA} /
{HDMI 1} / {HDMI 2} / {HDMI 3} / {Component} /
{Video} / {USB} / {Card OPS}.
Sub 1
Select the input signal for the sub Win1 picture.
Choose from: {Displayport} / {DVI-D} / {VGA} /
{HDMI 1} / {HDMI 2} / {HDMI 3} / {Component} /
{Video} / {USB} / {Card OPS}.
Sub 2
Select the input signal for the sub Win2 picture.
Choose from: {Displayport} / {DVI-D} / {VGA} /
{HDMI 1} / {HDMI 2} / {HDMI 3} / {Component} /
{Video} / {USB} / {Card OPS}.
Sub 3
Select the input signal for the sub Win3 picture.
Choose from: {Displayport} / {DVI-D} / {VGA} /
{HDMI 1} / {HDMI 2} / {HDMI 3} / {Component} /
{Video} / {USB} / {Card OPS}.
Audio source
Select the audio input source according to the
audio signal source connected to the audio input
and HDMI sockets on the display.
Choose from: {Analog} / {Displayport} /
{Audio1} / {Audio2} / {Media}.
PIP audio
Select the audio source the PIP (Picture-in-Picture)
mode.
• {Main} - Select audio from the main picture
• {Sub 1} - Select audio from the sub1 picture.
• {Sub 2} - Select audio from the sub2 picture.
• {Sub 3} - Select audio from the sub3 picture.
Card OPS audio
Select the analog or digital audio mode for card
OPS.
Input reset
Reset all settings in the Input menu to factory
preset values.
24
6. USB device compatibility
USB Video Subtitle Formats (for language subtitles, etc.)
File
Extensions Container Video codec Maximum resolution Max.Frame Rate
(fps)
Max.Bit Rate
(Mbps) Audio codec
.mpg
.mpeg
.vob
PS
MPEG-1 1920x1080 25p, 30p, 50i, 60i 30 MPEG-1 (L1 & L2),
MPEG-1, 2, 2.5 L3,
AAC/HE-AAC (v1 & v2),
DVD-PCM, AC3
MPEG-2 1920x1080 25p, 30p, 50i, 60i 30
MPEG-4 ASP 1920x1080 25p, 30p, 50i, 60i 30
H.264 1920x1080 25p, 30p, 50p, 60p, 60i 30
.ts TS
MPEG-2 1920x1080 25p, 30p, 50i, 60i 30
MPEG-1 (L1 & L2),
MPEG-1, 2, 2.5 L3,
AAC/HE-AAC (v1 & v2),
AC3, E-AC3,
Dolby Pulse
MPEG-4 ASP 1920x1080 25p, 30p, 50i, 60i 30
H.264 1920x1080 25p, 30p, 50p, 60p, 60i 30
MVC
1920x1080i@eld rate=50, 60Hz
1920x1080p@frame rate=24, 25, 30Hz
1280x720p@frame rate=50, 60Hz
- 30
.ts
.m2ts
.mts
.mt2
MaTS
TTS
MPEG-2 1920x1080 25p, 30p, 50i, 60i 30
MPEG-1 (L1 & L2),
MPEG-1, 2, 2.5 L3,
AAC/HE-AAC (v1 & v2),
AC3, E-AC3,
Dolby Pulse
MPEG-4 ASP 1920x1080 25p, 30p, 50i, 60i 30
H.264 1920x1080 25p, 30p, 50p, 60p, 60i 30
MVC
1920x1080i@eld rate=50, 60Hz
1920x1080p@frame rate=24, 25, 30Hz
1280x720p@frame rate=50, 60Hz
- 30
.ts
.m2ts
.mts
AVCHD
MPEG-2 1920x1080 25p, 30p, 50i, 60i 30 MPEG-1 (L1 & L2),
MPEG-1, 2, 2.5 L3,
AAC/HE-AAC (v1 & v2),
AC3, E-AC3,
Dolby Pulse
MPEG-4 ASP 1920x1080 25p, 30p, 50i, 60i 30
H.264 1920x1080 25p, 30p, 50p, 60p, 60i 30
.ts
.m2ts
.mts
AVCHD MVC
1920x1080i@eld rate=50, 60Hz
1920x1080p@frame rate=24, 25, 30Hz
1280x720p@frame rate=50, 60Hz
- 30
MPEG-1 (L1 & L2),
MPEG-1, 2, 2.5 L3,
AAC/HE-AAC (v1 & v2),
AC3, E-AC3,
Dolby Pulse
.m4v M4V H.264 1920x1080 25p, 30p, 50p, 60i 30 AAC
.ism/
Manifest
.mpd
frag MP4
H.264 1920x1080 25p, 30p, 50p, 60i 30 AAC/HE-AAC (v1 & v2),
AC3, E-AC3, WMA
WMA-PRO
MVC
1920x1080i@eld rate=50, 60Hz
1920x1080p@frame rate=24, 25, 30Hz
1280x720p@frame rate=50, 60Hz
- 30
.mp4 MP4
MPEG-4 ASP 1920x1080 25p, 30p, 50i, 60i 30
AAC/HE-AAC (v1 & v2),
AC3, E-AC3, WMA
WMA-PRO
H.264 1920x1080 30
MVC
1920x1080i@eld rate=50, 60Hz
1920x1080p@frame rate=24, 25, 30Hz
1280x720p@frame rate=50, 60Hz
- 30
WMV9/VC1 1920x1080 30p, 60i 30
.mkv
.mk3d MKV
MPEG-4 ASP 1920x1080 25p, 30p, 50i, 60i 30 MPEG-1 (L1 & L2),
MPEG-1, 2, 2.5 L3,
AAC/HE-AAC (v1 & v2),
AC3, E-AC3, WMA
WMA-PRO
H.264 1920x1080 30
25
USB Multimedia Formats
File Extensions Container Video codec Maximum
resolution
Frequency
(kHz)
Max.Bit Rate
(Mbps) Audio codec
.mp3 MP3 - - 48 384 MPEG-1, 2, 2.5 L3
.wma
.asf
WMA
(V2 up to V9.2) - - 48 192 WMA
.wma WMA Pro - - 96 768 WMA, WMA Pro
.wav (PC) LPCM - - 192 768 LPCM
.aif (mac)
.aiff (mac) LPCM - - 192 768 LPCM
.aac
.mp4
.m4a
AAC - - 48 1024 AAC, HE-AAC (v1 & v2)
.pls
.m3u Playlists - - - - -
.m4a M4A - - 48 1024 AAC, HE-AAC (v1 & v2)
USB Photo le format type: JPEG, BMP, PNG, GIF
NOTES:
• Sound or video may not work if the contents have a standard bit rate/frame rate above the compatible
Frame/sec listed in the table above.
• Video content with a Bit rate or Frame rate larger than the rate specied in the table above can cause
choppy video during playback.
26
7. Input Mode
FHD Preset Mode (VGA/DVI timing support):
Item Resolution H.Freq.
(KHz)
V.Freq.
(Hz) BW (MHz)
1 640x350 31.469 70.086 25.175
2 640x480 31.469 59.94 25.175
3 640x480 35 66.67 30.240
4 640x480 37.861 72.809 31.500
5 640x480 37.5 75 31.500
6 720x400 31.469 70.087 28.322
7 800x600 35.156 56.25 36.000
8 800x600 37.879 60.317 40.000
9 800x600 48.077 72.188 50.000
10 800x600 46.875 75.000 49.500
11 832x624 49.726 74.551 57.284
12 848x480 31 60.000 33.750
13 960x720 56.4 75.000 72.420
14 960x720 44.74 59.973 57.580
15 1024x768 48.363 60.004 65.000
16 1024x768 56.476 70.069 75.000
17 1024x768 60.023 75.029 78.750
18 1024x768 61.08 75.781 86.000
19 1024x768 35.5 43.000 44.900
20 1152x864 53.986 59.985 79.900
21 1152x864 53.783 59.959 81.750
22 1152x864 63.851 70.012 94.499
23 1152x864 67.5 75.000 108.000
24 1152x870 68.681 75.062 100.000
25 1152x900 61.846 66.004 94.500
26 1152x900 71.809 76.149 108.000
27 1280x720 44.772 60.000 74.500
28 1280x720 52.5 70.000 89.040
29 1280 x768 47.776 59.870 79.500
30 1280 x768 60.289 74.893 102.250
31 1280x800 49.7 59.810 83.500
32 1280x800 62.8 74.930 106.500
33 1280x960 60 60.000 108.000
34 1280x960 75.171 75.021 129.895
35 1280x1024 63.981 60.020 108.000
36 1280x1024 71.691 67.189 117.000
37 1280x1024 76.02 71.448 130.223
38 1280x1024 79.976 75.025 135.000
39 1280x1024 81.13 76.110 135.000
40 1360x768 47.712 60.015 85.500
41 1366x768 47.712 59.790 85.500
42 1440x900 55.469 59.901 88.750
43 1440x900 55.935 59.887 106.500
44 1440x900 70.635 74.984 136.750
45 1400x1050 64.744 59.948 101
46 1440x1050 65.3 60.000 121.750
47 1400x1050 82.278 74.867 156
48 1600x900 55.54 60.000 97.750
49 1600x1200 75 60 162
50 1680x1050 65.29 59.954 146.250
51 1680x1050 64.674 59.883 119.000
52 1920x1080 66.587 59.934 138.500
53 1920x1080 67.5 60.000 148.500
54 1920x1080 67.1584 59.963 173.000
55 1920x1080 67.08 60 172.798
56 1920x1200 74.038 59.950 154.000
UHD Preset Mode (DP/HDMI timing support):
Item Resolution H.Freq.
(KHz)
V.Freq.
(Hz) BW (MHz)
1 3840x2160 53.946 23.900 296.703 For HDMI
2 3840x2160 54 24.000 297.000 For HDMI
3 3840x2160 56.25 25.000 297.000 For HDMI
4 3840x2160 67.432 29.900 296.703 For HDMI
5 3840x2160 67.5 30.000 297.000 For HDMI
6 4096x2160 54 24.000 297.000 For HDMI
7 3840x2160 135 60.000 594.000 For HDMI
8 3840x2160 133.312 59.997 533.25 For DP
9 3840x2160 65.688 29.981 262.75 For DP/
HDMI
Video timing support (HDMI/DVD HD/DVI):
480i, 480p, 576i, 576p, 720p, 1080i, 1080p, 4Kx2K
(except DVI & DVD HD).
NOTES:
• The PC text quality is optimum in HD 1080
mode (1920 x 1080, 60Hz).
• Your PC display screen might appear different
depending on the manufacturer (and your par
ticular version of Windows).
• Check your PC instruction book for information
about connecting your PC to a display.
• If a ver tical and horizontal frequency-select
mode exists, select 60Hz (ver tical) and
31.5KHz (horizontal). In some cases, abnormal
signals (such as stripes) might appear on the
screen when the PC power
• is turned off (or if the PC is disconnected).
If so, press the [INPUT] button to enter the
video mode. Also, make sure that the PC is
connected.
• When horizontal synchronous signals seem
irregular in RGB mode, check PC power saving
mode or cable connections.
• The display settings table complies to the IBM/
VESA standards, and based on the analog
input.
• The DVI suppor t mode is regarded as same to
the PC suppor t mode.
• The best timing for the ver tical frequency to
each mode is 60Hz.
• When the input source is Component or Video,
the Information
• OSD will be displayed slowly than other input
sources.
• No matter the resolution of Component source
or Video source input, the result of Zoom mode
setting is the same as 1080P resolution.
27
8. Cleaning and Troubleshooting
8.1. Cleaning
When Using the Display
• Do not bring your hands, face or objects close to the ventilation holes of the display. The top of the
display is usually very hot due to the high temperature of exhaust air being released through the
ventilation holes. Burns or personal injuries may occur if any body parts are brought too close. Placing
any object near the top of the display could also result in heat related damage to the object as well as
the display itself.
• Be sure to disconnect all cables before moving the display. Moving the display with its cables attached
may damage the cables and thus cause re or electric shock.
• Disconnect the power plug from the wall outlet as a safety precaution before carrying out any type of
cleaning or maintenance procedure.
Front Panel Cleaning Instructions
• The front of the display has been specially treated. Wipe the surface gently using only a cleaning cloth
or a soft, lint-free cloth.
• If the surface becomes dirty, soak a soft, lint-free cloth in a mild detergent solution. Wring the cloth to
remove excess liquid. Wipe the surface of the display to remove dirt. Then use a dry cloth of the same
type to dry.
• Do not scratch or hit the surface of the panel with ngers or hard objects of any kind.
• Do not use volatile substances such as insert sprays, solvents and thinners.
Cabinet Cleaning Instructions
• If the cabinet becomes dirty, wipe the cabinet with a soft, dry cloth.
• If the cabinet is extremely dirty, soak a lint-free cloth in a mild detergent solution. Wring the cloth to
remove as much moisture as possible. Wipe the cabinet. Use another dry cloth to wipe over until the
surface is dry.
• Do not allow any water or detergent to come into contact with the surface of the display. If water or
moisture gets inside the unit, operating problems, electrical and shock hazards may result.
• Do not scratch or hit the cabinet with ngers or hard objects of any kind.
• Do not use volatile substances such as insert sprays, solvents and thinners on the cabinet.
• Do not place anything made from rubber or PVC near the cabinet for any extended periods of time.
28
8.2. Troubleshooting
Symptom Possible Cause Remedy
No picture is displayed 1. The power cord is disconnected.
2. The main power switch on
the back of the display is not
switched on.
3. The selected input has no
connection.
4. The display is in standby mode.
1. Plug in the power cord.
2. Make sure the power switch is
switched on.
3. Connect a signal connection to
the display.
Interference displayed on the
display or audible noise is
heard
Caused by surrounding electrical
appliances or uorescent lights.
Move the display to another location
to see is the interference is reduced.
Color is abnormal The signal cable is not connected
properly.
Make sure that the signal cable is
attached rmly to the back of the
display.
Picture is distorted with
abnormal patterns
1. The signal cable is not connected
properly.
2. The input signal is beyond the
capabilities of the display.
1. Make sure that the signal cable
is attached rmly.
2. Check the video signal source
to see if it is beyond the range
of the display. Please verify its
specications with this display’s
specication section.
Displayimagedoesn’tllup
the full size of the screen
Zoom mode is not correctly set. Use the Zoom mode or Custom
zoom function in the Screen menu
to ne tune display geometry and
time frequency parameter.
Can hear sound, but no
picture
Improperly connected source signal
cable.
Make sure that both video inputs
and sound inputs are correctly
connected.
Can see picture but no sound
is heard
1. Improperly connected source
signal cable.
2. Volume is turned all the way
down.
3. [MUTE] is turned on.
4. No external speaker connected.
1. Make sure that both video inputs
and sound inputs are correctly
connected.
2. Press [+] or [-] button to hear
sound.
3. Switch MUTE off by using the
[] button.
4. Connect external speakers and
adjust the volume to a suitable
level.
Some picture elements do not
light up
Some pixels of the display may not
turn on.
This display is manufactured using
an extremely high level of precision
technology: however, sometimes
some pixels of the display may not
display. This is not a malfunction.
After-Images can still be
seen on the display after
the display is powered off.
(Examples of still pictures
include logos, video games,
computer images, and images
displayed in 4:3 normal mode)
A still picture is displayed for an
over extended period of time
Do not allow a still image to be
displayed for an extended period of
time as this can cause a permanent
after-image to remain on the
display.
29
9. Technical Specifications
Display:
Item Specications
Screen Size (Active Area) 97.5” (247.7 cm) LCD
Aspect Ratio 16:9
Number of pixels 3840 (H) x 2160 (V)
Pixel pitch 0.5622 x 0.5622 mm
Displayable colors 1073.7M colors
Brightness (typical) 500 nits (typ)
Contrast ratio (typical) 1300:1 (typ)
Viewing angle 89 degrees
In/Out Terminals:
Item Specications
Speaker Output Internal Speakers
External Speakers
10W (L) + 10W (R) [RMS]/8Ω
1 Way 1 Speaker System
82 dB/W/M/160 Hz ~ 13 KHz
SPDIF Output SPDIF Port Serial digital audio output when input is HDMI
Audio Output 3.5 mm Stereo x 1 0.5V [rms] (Normal) / 2 Channel (L+R)
Audio Input RCA Jack x 2
3.5 mm Stereo x 1
0.5V [rms] (Normal) / 2 Channel (L+R)
RS232C 2.5mm Phone
jack x 2
RS232C in/RS232C out
RJ-45 RJ-45 Jack x 1
(8 pin)
10/100 LAN Por t
HDMI Input HDMI Jack x 3
(Type A) (19 pin)
Digital RGB: TMDS (Video + Audio)
MAX: Video - 720p, 1080p, 1920 x 1080/60 Hz (WUXGA), 4K/2K
30/60Hz
Audio - 48 KHz/ 2 Channel (L+R)
Suppor ts LPCM only
DVI-D Input DVI-D jack Digital RGB:TMDS (Video)
VGA Input D-Sub Jack x 1
(15 pin)
Analog RGB: 0.7V [p-p] (75Ω), H/CS/V:TTL (2.2kΩ), SOG: 1V [p-p]
(75Ω) MAX: 720p, 1080p, 1920 x 1080/60 Hz (WUXGA)
Component Input RCA Jack x 3 Y: 1V [p-p] (75Ω), Pb: 0.7V [p-p] (75Ω), Pr: 0.7V [p-p] (75Ω)
MAX: 480i, 576i, 480p, 576p, 720p, 1080i, 1080p
Video Input RCA x 1
(Share with
Component_Y)
Composite 1V [p-p] (75Ω)
Displaypor t in/out Displaypor t
Jack x 2 (20 pin)
Digital RGB:TMDS (Video + Audio)
MAX: Video - 3840×2160@60Hz
Audio - 48 KHz/ 2 Channel (L+R)
Suppor ts LPCM only
IR Input/Output 3.5 mm × 2 IR pass through or IR daisy chain
USB Input USB × 1 (Type A) USB 2.0, Multimedia play only
30
General:
Item Specications
Power Supply AC 100 ~ 240V, 50 ~ 60Hz
Power Consumption
700 W (max)
500 W (typ)
NA (EPA 6.0)
<0.5W (standby mode)
Dimensions (Without Stand) 2193.2 (W) x 1248.2 (H) x 89.8 (D) mm
Weight (Without Stand) 91.4 Kg
Gross Weight (Without Stand) 134.5 Kg
Environmental Condition:
Item Specications
Temperature Operational 0 ~ 40°C
Storage -20 ~ 60°C
Humidity Operational 20 ~ 80% (without condensation)
Storage 5 ~ 95% (without condensation)
Altitude Operational 0 ~ 5,000 m
Storage / Shipment 0 ~ 9,000 m
Internal Speaker:
Item Specications
Type 1 Way 1 Speaker
Input 10 W (RMS)
Impedance 8Ω
Output Sound Pressure 82 dB/W/M
Frequency Response 160 Hz ~ 13 KHz
31
10. RS232 Protocol
10.1. Introduction
This document describes the hardware interface spec and software protocols of RS232 interface
communication between ViewSonic Commercial TV / Digital Signage and PC or other control unit with
RS232 protocol.
The protocol contains three sections command:
• Set-Function
• Get-Function
• Remote control pass-through mode
※ In the document below, “PC” represents all the control units that can send or receive the RS232 protocol
command.
10.2. Description
10.2.1. Hardware specification
Viewsonic TV communication port on the rear side:
(1) Connector type: DSUB 9-Pin Male
(2) Pin Assignment
Male DSUB 9-Pin
(outside view)
Pin # Signal Remark
1 NC
2 RXD Input to Commercial TV or DS
3 TXD Output from Commercial TV or DS
4 NC
5 GND
6 NC
7 NC
8 NC
9 NC
frame GND
* Use of crossover (null modem) cable required for use with PC
[Special case]3.5mm barrel
connector Pin # Signal Remark
Tip TXD Output from Commercial TV or DS
Ring RXD Input to Commercial TV or DS
Sleeve GND
10.2.2. Communication Setting
- Baud Rate Select: 9600bps (xed)
- Data bits: 8 bits (xed)
- Parity: None (xed)
- Stop Bits: 1 (xed)
10.2.3. Command Message Reference
PC sends to Monitor command packet followed by “CR”. Every time PC sends control command to the
Monitor, the Monitor shall respond as follows:
1. If the message is received correctly it will send “+” (02Bh) followed by “CR” (00Dh)
2. If the message is received incorrectly it will send “-” (02Dh) followed by “CR” (00Dh)
32
10.3. Protocol
10.3.1. Set-Function Listing
The PC can control the TV/DS for specic actions. The Set-Function command allows you to control the TV/
DS behavior in a remote site through the RS232 port. The Set-Function packet format consists of 9 bytes.
Set-Function description:
Length: Total Byte of Message excluding “CR”.
TV/DS ID Identication for each of TV/DS (01~98; default is 01)
ID “99” means to apply the set command for all connected displays. Under such
circumstances, only ID#1 display has to reply.
The TV/DS ID can be set via the OSD menu for each TV/DS set.
Command Type Identify command type,
“s” (0x73h) : Set Command
“+” (0x2Bh) : Valid command Reply
“-“ (0x2Dh) : Invalid command Reply
Command: Function command code: One byte ASCII code.
Value[1~3]: Three bytes ASCII that denes the value.
CR 0x0D
Set-Function format
Send: (Command Type=”s”)
Name Length ID Command
Type Command Value1 Value2 Value3 CR
Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte
Bytes order 1 2~3 4 5 6 7 8 9
NOTE: For VT2405LED-1 and VT3205LED, the set “Power on” command is the exception
Reply: (Command Type=”+” or “-”)
Name Length ID Command
Type CR
Byte Count 1 Byte 2 Byte 1 Byte 1 Byte
Bytes order 1 2~3 4 5
NOTE:
1. The reply for “Power on” command is the exception for VT2405LED-1 and VT3205LED.
It’s 0x322B0D ( 2+<CR>).
2. When PC applies command to all displays (ID=99), only the #1 set needs to reply by the name of ID=1.
Example1: Set Brightness as 76 for TV-02 and this command is valid
Send (Hex Format)
Name Length ID Command
Type Command Value1 Value2 Value3 CR
Hex 0x38 0x30
0x32 0x73 0x24 0x30 0x37 0x36 0x0D
Reply (Hex Format)
Name Length ID Command
Type CR
Hex 0x34 0x30
0x32 0x2B 0x0D
33
Example2: Set Brightness as 176 for TV-02 and this command is NOT valid Send (Hex Format)
Name Length ID Command
Type Command Value1 Value2 Value3 CR
Hex 0x38 0x30
0x32 0x73 0x24 0x31 0x37 0x36 0x0D
Reply (Hex Format)
Name Length ID Command
Type CR
Hex 0x34 0x30
0x32 0x2D 0x0D
Set function table:
Set Function Length ID Command
Type
Command Value Range Comments
Code (ASCII) Code (Hex) (Three ASCII bytes)
Power on/off
(standby)
8 s ! 21 000: STBY
001: ON
Controlled power
status: ON or Standby
Input Select 8 s “ 22 000 : TV
001 : AV
002 : S-Video
003 : YPbPr
004 : HDMI
014 : HDMI2
024 : HDMI3
005 : DVI
006 : VGA1(PC)
016 : VGA2
007 : OPS
008 : Internal Mem
009 : DP
1. No need for USB
2. For the case of two
more same sources,
the 2nd digital is
used to indicate the
extension.
Contrast 8 s # 23 000 ~ 100
Brightness 8 s $ 24 000 ~ 100
Sharpness 8 s % 25 000 ~ 100
Color 8 s & 26 000 ~ 100
Tint 8 s ‘ 27 000 ~ 100
Color Mode 8 s ) 29 000 : Normal
001 : Warm
002 : Cold
003 : Personal
Bass 8 s . 2E 000 ~ 100 Sets Bass value
Treble 8 s / 2F 000 ~ 100 Sets Treble value
Balance 8 s 0 30 000 ~ 100 Sets Balance position
Picture Size 8 s 1 31 000 : FULL
001 : NORMAL
002 : CUSTOM
003 : DYNAMIC
004 : REAL
OSD Language 8 s 2 32 000 : English
001 : French
002 : Spanish
Power Lock 8 s 4 34 000 : Unlock
001 : Lock
Volume 8 s 5 35 000 ~ 100
900 : Volume down (-1)
901 : Volume up (+1)
34
Mute 8 s 6 36 000: OFF
001: ON (mute)
Button Lock 8 s 8 38 000 : Unlock
001 : Lock
Menu Lock 8 s > 3E 000 : Unlock
001 : Lock
Key Pad 8 s A 41 000 : UP
001 : DOWN
002 : LEFT
003 : RIGHT
004 : ENTER
005 : INPUT
006 : MENU/EXIT
Remote Control 8 s B 42 000: Disable Disable: RCU has no
effect on Monotor.
001: Enable Enabled: RCU controls
the Monitor. This is the
power up default on the
Monitor.
002: Pass through Pass through: RCU
has no effect on
Monitor and all RCU
command codes are
transmitted to PC via
the RS232 port.
Date 8 s V 56 0xx: Year
1xx: Month+Day
(See example in Note)
For specific models
only
Tiling-Mode 8 s P 50 000: OFF
001: ON
(for DS)
Tiling-
Compensation
8 s Q 51 000: OFF
001: ON
(for DS)
Bezel width
compensation
Tiling-H by V
Monitors
8 s R 52 01x~09x: H
0x1~0x9: V
(for DS)
1. 2nd digital for H
monitors
2. 3rd digital for V
monitors
Tiling-Position 8 s S 53 001~025 (for DS)
Copy the screen of
Position# to identified
display
Time 8 s W 57 0xx: Hour+Min
10x: Sec
(See example in Note)
For specific models
only
Factory reset 8 s ~ 7E 0 Rests Monitor to
factory setting
35
NOTE:
1. Behavior at lock modes
Lock Mode Behavior
Button Lock 1. Lock all buttons on the front panel and RCU, except for “Power”
2. All the SET functions should be workable via RS32, even the ones with
according hot key in RCU like Mute,…etc.
MENU Lock 1. Lock “MENU’ key of front panel and RCU
2. The Factory and Hospitality modes should not be blocked for the model using
MENU-combined key to enter these two modes. Alternative approach will be
indicated separately if any limitation by model.
POWER Lock 1. Lock “POWER” key on the front and RCU.
2. The SET_POWER on/off should be workable via RS232, but does not mean
the POWER lock will be released under this case.
3. Can not be unlocked by reset in OSD setting
4. Will auto AC power-on in power-lock
5. Under power-lock, the set will not enter power saving when no PC signal and
neither not turn off when no other video signals after 15min.
Remote control disable Lock the RCU keys, but keep the front panel buttons workable.
2. Example for value setting of SET_TV channel DTV
012-0: 0x 30 31 32
012-1: 0x 30 31 42
1012-2: 0x 41 31 52
1512-3: 0x 46 31 62
3.TilingdenitionofHMonitors/VMonitors/andPosition
H MONITORS
V MONITORS
Position
4.Date&Timeformatdenition
Value 1 Value 2 Value 3
Date 0: Year Year code of the rst 2 digis Year code of the last 2 digis
1: Month+Day Month code Day code
Time 0: Hour(24-hr format)+Min Hour code Minute code
1: Sec 0 Second code
36
Hex code (in hex) = Original data (in dec) + 20
Date &
Time
Code
(ASCII)
Code
(Hex)
Date &
Time
Code
(ASCII)
Code
(Hex)
Date &
Time
Code
(ASCII)
Code
(Hex)
Date &
Time
Code
(ASCII)
Code
(Hex)
0 space 20 16 6 36 32 R 52 48 h 68
1 ! 21 17 7 37 33 S 53 49 i 69
2 “ 22 18 8 38 34 T 54 50 p 70
3 # 23 19 9 39 35 U 55 51 q 71
4 $ 24 20 @ 40 36 V 56 52 r 72
5 % 25 21 A 41 37 W 57 53 s 73
6 & 26 22 B 42 38 X 58 54 t 74
7 ’ 27 23 C 43 39 Y 59 55 u 75
8 ( 28 24 D 44 40 ` 60 56 v 76
9 ) 29 25 E 45 41 a 61 57 w 77
10 0 30 26 F 46 42 b 62 58 x 78
11 1 31 27 G 47 43 c 63 59 y 79
12 2 32 28 H 48 44 d 64
13 3 33 29 I 49 45 e 65
14 4 34 30 P 50 46 f 66
15 5 35 31 Q 51 47 g 67
Month: 1~12
Day: 1~31
Hour: 00~23
Min:: 00~59
Sec: 00~59
5. Set Date & Time example
Date: 2015-1/31
Time: 16:27:59
Send: 0x 38 30 31 73 56 30 40 35 0D (Year “20” “15”)
Send: 0x 38 30 31 73 56 31 21 51 0D (Month “1”, Day ”31”)
Send: 0x 38 30 31 73 57 30 36 47 0D (Hour “16”, Min “27”)
Send: 0x 38 30 31 73 57 31 30 79 0D (“0”, Sec “59”)
10.3.2. Get-Function Listing
The PC can interrogate the TV/DS for specic information. The Get-Function packet format consists of 9
bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000
37
Get-Function description:
Length: Total Byte of Message excluding “CR”.
TV/DS ID Identication for each of TV/DS (01~98; default is 01).
Command Type Identify command type,
“g” (0x67h) : Get Command
“r” (0x72h) : Valid command Reply
“-“ (0x2Dh) : Invalid command Reply
Command: Function command code: One byte ASCII code.
Value[1~3]: Three bytes ASCII that denes the value.
CR 0x0D
Get-Function format
Send: (Command Type=”g”)
Name Length ID Command
Type Command Value1 Value2 Value3 CR
Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte
Bytes order 1 2~3 4 5 6 7 8 9
NOTE: “Power STBY status” is the exception for VT2405LED-1 and VT3205LED.
Reply: (Command Type=”r” or “-”)
If the Command is valid, Command Type =”r”
Name Length ID Command
Type Command Value1 Value2 Value3 CR
Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte
Bytes order 1 2~3 4 5 6 7 8 9
NOTE: The reply for “Power STBY status” command is the exception for VT2405LED-1 and V3205LED. It’s
0x36 72 6C 30 30 30 0D ( 6rl000<CR>).
If the Command is Not valid, Command Type=”-“
Name Length ID Command
Type CR
Byte Count 1 Byte 2 Byte 1 Byte 1 Byte
Bytes order 1 2~3 4 5
Example1: Get Brightness from TV-05 and this comm and is valid. The Brightness value is 67.
Send (Hex Format)
Name Length ID Command
Type Command Value1 Value2 Value3 CR
Hex 0x38 0x30
0x35 0x67 0x62 0x30 0x30 0x30 0x0D
Reply (Hex Format)
Name Length ID Command
Type Command Value1 Value2 Value3 CR
Hex 0x38 0x30
0x35 0x72 0x62 0x30 0x36 0x37 0x0D
38
Example2: Get Brightness from TV-05, but the Brightness command ID is error and it is NOT in the
command table.
Send (Hex Format)
Name Length ID Command
Type Command Value1 Value2 Value3 CR
Hex 0x38 0x30
0x35 0x67 0XD3 0x30 0x30 0x30 0x0D
Reply (Hex Format)
Name Length ID Command
Type CR
Hex 0x34 0x30
0x35 0x2D 0x0D
Get function table:
Get Function Length ID Command
Type
Command Value Range Comments
Code (ASCII) Code (Hex) (Three ASCII bytes)
Get-Contrast 8 g a 61 000 ~ 100 Gets Contrast value
Get-Brightness 8 g b 62 000 ~ 100 Gets Brightness value
Get-Sharpness 8 g c 63 000 ~ 100 Gets Sharpness value
Get-Color 8 g d 64 000 ~ 100 Gets Color value
Get-Tint 8 g e 65 000 ~ 100 Gets Tint value
Get-Volume 8 g f 66 000 ~ 100 Gets Volume value
Get-Mute 8 g g 67 000: OFF (unmuted)
001: ON (muted)
Gets Mute ON/OFF
status
Get-Input select 8 g j 6A 000~ See Set-function table
Get-Power
status : ON/
STBY
8 g l 6C 000: STBY
001: ON
Get-Remote
control
8 g n 6E 000 : Disable
001 : Enable
002 : Pass through
Get-Power Lock 8 g o 6F 000 : Unlock
001 : Lock
Get-Button Lock 8 g p 70 000 : Unlock
001 : Lock
Get-Menu Lock 8 g q 71 000 : Unlock
001 : Lock
Get-Tiling Mode 8 g v 76 000: OFF
001: ON
(for DS)
Get-Tiling
Compensation
8 g w 77 000: OFF
001: ON
(for DS)
Bezel width
compensation
Get-Tiling H by V
monitors
8 g x 78 01x~09x: H monitors
0x1~0x9: V monitors
(for DS)
1. 2nd digital for H
monitors
2. 3rd digital for V
monitors
Get-Tiling
position
8 g y 79 000: OFF
001~025
(for DS)
Copy the screen of
Position# to identified
display
Get-ACK 8 g z 7A 000 This command is
used to test the
communication link.
39
Get-Thermal 8 g 0 30 000~100:
0~+100 deg C
-01~-99:
-1~-99 deg C
For specific models
only
Get-Power on/
off log
8 g 1 31 000
(See below note)
For specific models
only
Get-Date 8 g 2 32 000
(See the Set-Date
command)
For specific models
only
Get- Time 8 g 3 33 000
(See the Set-Time
command)
For specific models
only
NOTE:
1. Power on/off log data is replied as 6 sequential strings in following order.
2.Timelogdatadenition
Value 1 Value 2 Value 3
On/ Off indicator
0: Off
1: On
Month code Day code
Hour code Minute code
40
Hex code (in hex) = Original data (in dec) + 20
Date &
Time
Code
(ASCII)
Code
(Hex)
Date &
Time
Code
(ASCII)
Code
(Hex)
Date &
Time
Code
(ASCII)
Code
(Hex)
Date &
Time
Code
(ASCII)
Code
(Hex)
0 space 20 16 6 36 32 R 52 48 h 68
1 ! 21 17 7 37 33 S 53 49 i 69
2 “ 22 18 8 38 34 T 54 50 p 70
3 # 23 19 9 39 35 U 55 51 q 71
4 $ 24 20 @ 40 36 V 56 52 r 72
5 % 25 21 A 41 37 W 57 53 s 73
6 & 26 22 B 42 38 X 58 54 t 74
7 ’ 27 23 C 43 39 Y 59 55 u 75
8 ( 28 24 D 44 40 ` 60 56 v 76
9 ) 29 25 E 45 41 a 61 57 w 77
10 0 30 26 F 46 42 b 62 58 x 78
11 1 31 27 G 47 43 c 63 59 y 79
12 2 32 28 H 48 44 d 64
13 3 33 29 I 49 45 e 65
14 4 34 30 P 50 46 f 66
15 5 35 31 Q 51 47 g 67
Month: 1~12
Day: 1~31
Hour: 00~23
Min:: 00~59
3. Get Time log data example
Assumed the power-on/off record of display#01 as below
2014-8/31 08:00 On
2014-8/31 22:00 Off
2014-9/1 10:30 On
2014-9/1 11:00 To send “GET-Time log” command
Send: 0x 38 30 31 67 31 30 30 30 0D
Reply:
#1 0x 38 30 31 72 31 31 28 51 0D (On 8/31)
#2 0x 38 30 31 72 31 31 28 20 0D (On 08:00)
#3 0x 38 30 31 72 31 30 28 51 0D (Off 8/31)
#4 0x 38 30 31 72 31 30 42 20 0D (Off 22:00)
#5 0x 38 30 31 72 31 31 29 21 0D (On 9/1)
#6 0x 38 30 31 72 31 31 30 50 0D (On 10:30)
41
4. Get Date & Time example
Assumed the current date/time of display#01 as below
Date: 2015-1/31
Time: 16:27:59
Send: 0x 38 30 31 67 32 30 30 30 0D (Get Date)
Reply:
#1 0x 38 30 31 72 32 30 40 35 0D (Year “20” “15”)
#2 0x 38 30 31 72 32 31 21 51 0D (Month “1”, Day ”31”)
Send: 0x 38 30 31 67 33 30 30 30 0D (Get Time)
Reply:
#1 0x 38 30 31 72 33 30 36 47 0D (Hour “16”, Min “27”)
#2 0x 38 30 31 72 33 31 30 79 0D (“0”, Sec “59”)
10.3.3. Remote Control Pass-through mode
When the PC sets the TV/DS to Remote Control Pass through mode, the TV/DS will send a 7-byte packet
(followed by “CR”) in response to RCU button activation. Note, that in this mode the RCU shall have no
effect on the TV/DS function. For example: “Volume+” will not change the volume in the LCD but only sends
“Volume+” code to PC over the RS232 port.
IR Pass Through-Function format
Reply: (Command Type=”p”)
Name Length ID Command
Type
RCU Code1
(MSB)
RCU Code2
(LSB) CR
Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte
Bytes order 1 2~3 4 5 6 7
Example1: Remote Control pass-through when “VOL+” key is pressed for TV-05 Send (Hex Format)
Name Length ID Command
Type Command Value1 CR
Hex 0x36 0x30
0x35 0x70 0x31 0x30 0x0D
42
Key Code (HEX)
1 01
2 02
3 03
4 04
5 05
6 06
7 07
8 08
9 09
0 0A
- 0B
RECALL (LAST) 0C
INFO (DISPLAY) 0D
0E
ASPECT (ZOOM, SIZE) 0F
VOLUME UP (+) 10
VOLUME DOWN (-) 11
MUTE 12
CHANNEL/PAGE UP (+)/
BRIGHTNESS+ 13
CHANNEL/PAGE DOWN (-)/
BRIGHTNESS- 14
POWER 15
SOURCES (INPUTS) 16
17
18
SLEEP 19
MENU 1A
UP 1B
DOWN 1C
LEFT (-) 1D
RIGHT (+) 1E
OK (ENTER, SET) 1F
EXIT 20
21
22
23
24
25
26
27
28
29
2A
2B
RED ■ (F1) 2C
GREEN ■ (F2) 2D
YELLOW ■ (F3) 2E
BLUE ■ (F4) 2F
43
NOTE:
1. This IR-pass-through code is different from the RCU key code.
2. Special control sequence for POWER key under IR-pass through mode.
2-1. When TV/DS is OFF and receives the IR POWER code: TV/DS will turn itself on, then forward
the POWER code to the host via RS232.
2-2. When TV/DS is ON and receives the IR POWER code: TV/DS will forward the POWER code to
the host via RS232, then turn off itself.
2-3. When SET-POWER LOCK is enabled, the TV/DS will not respond to POWER key pressing.
3. The VOLUME UP and VOLUME DOWN code will repeatedly output when you press and hold the keys.
44
11. Other Information
Customer Support
For technical support or product service, see the table below or contact your reseller.
NOTE: You will need the product serial number.
Country/Region Website T= Telephone
C = CHAT ONLINE Email
Australia
New Zealand www.viewsonic.com.au AUS= 1800 880 818
NZ= 0800 008 822 service@au.viewsonic.com
Canada www.viewsonic.com T (Toll-Free)= 1-866-463-4775
T (Toll)= 1-424-233-2533 service.ca@viewsonic.com
Europe www.viewsoniceurope.com www.viewsoniceurope.com/uk/support/call-desk/
Hong Kong www.hk.viewsonic.com T= 852 3102 2900 service@hk.viewsonic.com
India www.in.viewsonic.com T= 1800 266 0101 service@in.viewsonic.com
Korea ap.viewsonic.com/kr/ T= 080 333 2131 service@kr.viewsonic.com
Latin America
(Argentina) www.viewsonic.com/la/ C= http://www.viewsonic.com/la/
soporte/servicio-tecnico soporte@viewsonic.com
Latin America
(Chile) www.viewsonic.com/la/ C= http://www.viewsonic.com/la/
soporte/servicio-tecnico soporte@viewsonic.com
Latin America
(Columbia) www.viewsonic.com/la/ C= http://www.viewsonic.com/la/
soporte/servicio-tecnico soporte@viewsonic.com
Latin America
(Mexico) www.viewsonic.com/la/ C= http://www.viewsonic.com/la/
soporte/servicio-tecnico soporte@viewsonic.com
Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F.
Tel: 55) 6547-6454 55)6547-6484
Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico
Latin America
(Peru) www.viewsonic.com/la/ C= http://www.viewsonic.com/la/
soporte/servicio-tecnico soporte@viewsonic.com
Macau www.hk.viewsonic.com T= 853 2870 0303 service@hk.viewsonic.com
Middle East ap.viewsonic.com/me/ Contact your reseller service@ap.viewsonic.com
Puerto Rico &
Virgin Islands www.viewsonic.com
T= 1-800-688-6688 (English)
C= http://www.viewsonic.com/la/
soporte/servicio-tecnico
service.us@viewsonic.com
soporte@viewsonic.com
Singapore/
Malaysia/Thailand www.ap.viewsonic.com T= 65 6461 6044 service@sg.viewsonic.com
South Africa ap.viewsonic.com/za/ Contact your reseller service@ap.viewsonic.com
United States www.viewsonic.com T (Toll-Free)= 1-800-688-6688
T (Toll)= 1-424-233-2530 service.us@viewsonic.com
45
Limited Warranty
ViewSonic® LCD Commercial Display
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use,
during the warranty period. If a product proves to be defective in material or workmanship during the war-
ranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement
product or parts may include remanufactured or refurbished parts or components.
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product
modification, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Removal or installation of the product.
d. Causes external to the product, such as electrical power fluctuations or failure.
e. Use of supplies or parts not meeting ViewSonic’s specifications.
f. Normal wear and tear.
g. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static
image is displayed on the product for an extended period of time.
4. Removal, installation, one way transportation, insurance, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer Support (Please
refer to Customer Support page). You will need to provide your product’s serial number.
2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your
name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service
center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.
4.3: ViewSonic LCD Commercial Display Page 1 of 2 CD_LW01 Rev. 1a 02-11-09
46
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including
the implied warranty of merchantability and tness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be li-
able for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience,
loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill,
interference with business relationships, or other commercial loss, even if advised of the possibility of
such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic.
Effect of state law:
This warranty gives you specic legal rights, and you may also have other rights which vary from state to
state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of inci-
dental or consequential damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact
ViewSonic or your local ViewSonic dealer.
The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject
to the terms and conditions of the Maintenance Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.com
under Support/Warranty Information.
4.3: ViewSonic LCD Commercial Display Page 2 of 2 CD_LW01 Rev. 1a 02-11-09
47
Mexico Limited Warranty
ViewSonic® LCD Commercial Display
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the
warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic
will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include re-
manufactured or refurbished parts or components.
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or
failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Removal or installation of the product.
d. Causes external to the product, such as electrical power fluctuations or failure.
e. Use of supplies or parts not meeting ViewSonic’s specifications.
f. Normal wear and tear.
g. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is
displayed on the product for an extended period of time.
4. Removal, installation, one way transportation, insurance, and set-up service charges.
How to get service:
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the at-
tached Customer Support page). You will need to provide your product’s serial number, so please record the product
information in the space provided below on your purchase for your future use. Please retain your receipt of proof of
purchase to support your warranty claim.
For Your Records
Product Name: _______________________ Model Number: ____________________________________
Document Number: ___________________ Serial Number: ____________________________________
Purchase Date: ______________________ Extended Warranty Purchase? ____________________(Y/N)
If so, what date does warranty expire? __________________
1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your
address, (d) a description of the problem, and (e) the serial number of the product.
2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.
3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the im-
plied warranty of merchantability and tness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use
of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business
relationships, or other commercial loss, even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic.
4.3: ViewSonic Mexico Limited Warranty Page 1 of 2 CD_LW02 Rev. 1A 06-25-07
48
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: disc2@hmo.megared.net.mx
Villahermosa:
Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: compumantenimientos@prodigy.net.mx
Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: datos@puebla.megared.net.mx
Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas #
419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: gacosta@qplus.com.mx
Chihuahua
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: Cefeo@soluglobales.com
Cuernavaca
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: aquevedo@compusupportcva.com
Distrito Federal:
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : gacosta@qplus.com.mx
Guadalajara, Jal.:
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: mmiranda@servicrece.com
Guerrero Acapulco
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627
Monterrey:
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: aydeem@gps1.com.mx
MERIDA:
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: (52) 999-925-1916
E-Mail: rrrb@sureste.com
Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Fax: 01(52)95-15-13-67-00
E-Mail. gpotai2001@hotmail.com
Tijuana:
STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembre
Tijuana, Mexico
FOR USA SUPPORT:
ViewSonic Corporation
14035 Pipeline Ave. Chino, CA 91710, USA
Tel: 800-688-6688 (English); 866-323-8056 (Spanish);
E-Mail: http://www.viewsonic.com
4.3: ViewSonic Mexico Limited Warranty Page 2 of 2 CD_LW02 Rev. 1A 06-25-07
