Table of Contents
- Safety Precautions
- Introduction
- Making Connections
- Using Your ViewBoard
- Powering On/Off your ViewBoard
- Initial Launch Setup
- vLauncher - Customizable Welcome Screen
- Tool Bar
- ViewBoard On-Screen Display (OSD) Menu
- Embedded Applications and Settings
- RS-232 Protocol
- Appendix
- Regulatory and Service Information
Viewsonic IFP8670 User Manual
Displayed below is the user manual for IFP8670 by Viewsonic which is a product in the Interactive Whiteboards category. This manual has pages.
Related Manuals
IFP70 Series
Commercial Touch Display
User Guide
Model No. VS17729/VS17710
P/N: IFP6570/IFP8670
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”
2
Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding
the world’s expectations for technological evolution, innovation, and simplicity.
At ViewSonic®, we believe that our products have the potential to make a positive
impact in the world, and we are confident that the ViewSonic® product you have
chosen will serve you well.
Once again, thank you for choosing ViewSonic®!
3
Please read the following before you start using the device.
• Keep this user guide in a safe place for later reference.
• Read all warnings and follow all instructions.
• Do not use the device near water. To reduce the risk of fire or electric shock, do
not expose the device to moisture.
• Never remove the rear cover. This display contains high-voltage parts. You may
be seriously injured if you touch them.
• Avoid exposing the device to direct sunlight or other sources of sustained heat.
• Do not install near any heat sources such as radiators, heat registers, stoves, or
other devices (including amplifiers) that may increase the temperature of the
device to dangerous levels.
• Use a soft, dry cloth to clean the external housing. For more information, refer
to the "Maintenance" section on page 132.
• When moving the device, be careful not to drop or bump the device on
anything.
• Do not place the device on an uneven or unstable surface. The device may fall
over resulting in an injury or a malfunction.
• Do not place any heavy objects on the device or connection cables.
• If smoke, an abnormal noise, or a strange odor is present, immediately turn the
device off and call your dealer or ViewSonic®. It is dangerous to continue using
the device.
• The device is a monitor with an LED backlight intended for general office use.
• Do not attempt to circumvent the safety provisions of the polarized or
grounding-type plug. A polarized plug has two blades with one wider than the
other. A grounding-type plug has two blades and a third grounding prong. The
wide blade and the third prong are provided for your safety. If the plug does not
fit into your outlet, obtain an adapter and do not attempt to force the plug into
the outlet.
• When connecting to a power outlet, DO NOT remove the grounding
prong. Please ensure grounding prongs are NEVER REMOVED.
• Protect the power cord from being treaded upon or pinched,
particularly at the plug, and at the point where it emerges from
the equipment. Ensure that the power outlet is located near the
equipment so that it is easily accessible.
4
• Only use attachments/accessories specified by the manufacturer.
• When a cart is used, use with caution when moving the cart/equipment
combination to avoid injury from tipping over.
• Disconnect the power plug from the AC outlet if the device is not being used for
a long period of time.
• Place the device in a well-ventilated area. Do not place anything on the device
that prevents heat dissipation.
• Refer all servicing to qualified service personnel. Service will be
required when the unit has been damaged in any way, such as:
if the power supply cord or plug is damaged
if liquid is spilled onto or objects fall in the unit
if the unit is exposed to moisture
if the unit does not operate normally or has been dropped
5
Contents
Safety Precautions ....................................................... 3
Introduction .............................................................. 10
Package Contents .................................................................................................10
Wall Mount Kit Specifications (VESA) ...................................................................11
Product Overview .................................................................................................12
Control Panel ......................................................................................................... 12
I/O Panel ................................................................................................................ 14
Smart Pen and Charger ......................................................................................... 16
Charger .............................................................................................................. 16
Buon Funcons of the Smart Pen ................................................................... 16
Charging ............................................................................................................ 17
Sensor Hub ............................................................................................................ 18
Installaon ......................................................................... ................................ 18
Camera .................................................................................................................. 20
Remote Control ..................................................................................................... 21
Using Gestures ...................................................................................................... 26
Select and Deselect an Object (Clicking) ........................................................... 26
Display Menu Opons (Right-Clicking) .............................................................. 26
Double-Clicking ................................................................................................. 26
Moving an Object .............................................................................................. 27
Erasing Digital Ink .............................................................................................. 27
Swipe Up for General Sengs ........................................................................... 27
Making Connections .................................................. 28
Connecting External Devices and Touch Connection ...........................................28
Type C Connection ................................................................................................ 28
DisplayPort Connection ......................................................................................... 28
HDMI Connection .................................................................................................. 28
RS-232 Connection ................................................................................................ 29
USB and Networking Connections ........................................................................ 30
Media Player Connection ...................................................................................... 31
SPDIF Connection .................................................................................................. 32
Video Output Connection ..................................................................................... 33
6
Using Your ViewBoard ............................................... 34
Powering On/Off your ViewBoard ........................................................................ 34
Initial Launch Setup ..............................................................................................35
vLauncher - Customizable Welcome Screen.........................................................37
Tool Bar ................................................................................................................38
ViewBoard On-Screen Display (OSD) Menu .........................................................44
General Settings .................................................................................................... 45
Detailed Settings ................................................................................................... 47
Audio Sengs ................................................................................................... 47
Screen Sengs .................................................................................................. 48
Display Sengs ................................................................................................. 49
Advanced Settings ................................................................................................. 50
Wireless & Networks ......................................................................................... 50
Wi-Fi .............................................................................................................. 51
Ethernet ........................................................................................................ 52
Hotspot & Tethering ...................................................................................... 53
BT .................................................................................................................. 54
VPN ................................................................................................................ 55
Share ................................................................................................................. 57
Device ................................................................................................................ 59
Theme ........................................................................................................... 59
Display ........................................................................................................... 59
Wallpaper .................................................................................................. 60
HDMI Out Resoluon Seng .................................................................... 61
Burn-in Protecon Interval ........................................................................ 62
Storage ...................................................................................................... 62
Sound ........................................................................................................ 62
Personal ......................................................................... .................................... 63
Security.......................................................................................................... 63
Trusted Credenals.................................................................................... 63
Clear Credenals ....................................................................................... 64
Unknown Sources ...................................................................................... 64
Language & Input .......................................................................................... 65
Languages .................................................................................................. 65
Current Keyboard ...................................................................................... 66
Virtual Keyboard ........................................................................................ 66
Physical Keyboard ...................................................................................... 66
Startup and Shutdown .................................................................................. 67
7
Startup Channel ......................................................................................... 67
Built-in PC Startup Opon ......................................................................... 67
Standby Mode ........................................................................................... 68
Black Screen Aer Startup ......................................................................... 69
Close Power O Reminder ........................................................................ 69
Password for Screen Lock .............................................................................. 70
Input Seng .................................................................................................. 71
Input Alias Switch ...................................................................................... 71
Wake on Acve Source .............................................................................. 72
Auto Search ............................................................................................... 72
Channel Auto Switch ................................................................................. 72
No Signal Power O................................................................................... 72
HDMI CEC Sengs ..................................................................................... 72
Other Sengs ................................................................................................ 73
Side Tool bar Channel ................................................................................ 73
ECO Mode ................................................................................................. 73
System ............................................................................................................... 74
Date & Time .................................................................................................. 74
About Device ................................................................................................. 77
System Update .......................................................................................... 77
System Sengs ............................................................................................. 79
WCD .......................................................................................................... 79
Advanced ....................................................................................................... 81
Mode ......................................................................................................... 81
Applicaons ............................................................................................... 82
Advanced Mode Password ........................................................................ 84
USB Disk Enable ......................................................................................... 84
Privacy ....................................................................................................... 84
8
Embedded Applications and Settings ......................... 85
Embedded Digital Whiteboard App .................................................................... .. 85
myViewBoard ........................................................................................................ 85
Floang Bar ....................................................................................................... 85
Toolbar .............................................................................................................. 85
ViewBoard Cast ....................................................................................................87
Cast Sender from Windows-based Devices, Macbook, and Chrome devices. ...... 88
Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based
phone/tablet. ........................................................................................................ 89
Cast Out from a Mobile Device that Supports Annotation ................................... 90
Air Class ................................................................................................................91
Voter ............................................................................................................. 93
Judge ............................................................................................................. 95
Responder ..................................................................................................... 96
Selector ......................................................................................................... 97
Message ........................................................................................................ 98
Manager ........................................................................................................ 99
Exit ................................................................................................................ 99
Other Default Applications .................................................................................100
Zoom ................................................................................................................... 100
Join a Meeng ................................................................................................. 101
Start an Instant Meeng.................................................................................. 102
vSweeper ............................................................................................................. 104
Screen Lock ......................................................................................................... 105
Chromium............................................................................................................ 106
WPS Office ........................................................................................................... 106
Folders ................................................................................................................. 107
9
RS-232 Protocol ....................................................... 109
Description .........................................................................................................109
RS-232 Hardware Specification ........................................................................... 109
LAN Hardware Specification ................................................................................ 110
RS232 Communication Setting ............................................................................ 110
LAN Communication Setting ............................................................................... 110
Command Message Reference ............................................................................ 110
Protocol ..............................................................................................................111
Set-Function Listing ............................................................................................. 111
Get-Function Listing ............................................................................................ 117
Remote Control Pass-through Mode .................................................................. 125
Appendix ................................................................. 128
Specifications .................................................................... .................................. 128
Display Modes ....................................................................................................129
VGA Mode ........................................................................................................... 129
HDMI Mode ......................................................................................................... 129
Troubleshooting .................................................................................................130
Maintenance.......................................................................................................132
General Precautions ............................................................................................ 132
Cleaning the Screen ............................................................................................. 132
Cleaning the Case ................................................................................................ 132
Regulatory and Service Information ........................ 133
Compliance Information ..................................................................................... 133
FCC Compliance Statement ................................................................................. 133
Industry Canada Statement ................................................................................. 133
CE Conformity for European Countries ............................................................... 133
Declaration of RoHS2 Compliance....................................................................... 134
ENERGY STAR® statement ................................................................................... 135
Indian Restriction of Hazardous Substances ....................................................... 135
Product Disposal at End of Product Life .............................................................. 135
Copyright Information ........................................................................................136
Customer Service ................................................................................................ 137
Limited Warranty ................................................................................................ 138
Mexico Limited Warranty .................................................................................... 141
10
Package Contents
• HDMI cable (3m) • Smart Pen x 2
• Power cable x 4 • Quick Start Guide
• Remote control • RS-232 adapter
• AAA battery x 2 • Clamp x 7
• USB cable Type-C (1.5m) • Camera
• Smart Pen Charger & Receiver • Screw x 6
• Sensor hub • USB cable (3m)
Commercial Touch Display
Quick Start Guide
ViewSonic Corporation (US/Canada/Latin America)
: www.viewsonic.com/support/product-registration
: 14035 Pipeline Ave. Chino, CA 91710, USA
: 909-468-1240
ViewSonic Europe Ltd.
: www.viewsoniceurope.com
: 1st Floor, Salamanca Place,9 Albert Embankment, London
SE1 7SP, United Kingdom
: +44 (0) 207 382 8251
United States
1-800-688-6688
service.us@viewsonic.com
Canada
1-866-463-4775
service.ca@viewsonic.com
Europe
http://www.viewsoniceurope.com/eu/support/call-desk/
ViewSonic China Limited
: www.viewsonic.com.cn/?fservice_register
Puerto Rico & Virgin Islands
1-800-688-6688 (English)
http://www.viewsonic.com/
la/soporte/servicio-tecnico
(Español)
soporte@viewsonic.com
service.us@viewsonic.com
Latin America
http://www.viewsonic.com/la/
soporte@viewsonic.com
Chile
1230-020-7975
Mexico
001-8882328722
Peru
0800-54565
Argentina
0800-4441185
X 2
X 4
The power cord and video cables included in your package may vary
depending on your country. Please contact your local reseller for more
informaon.
11
Please follow the instrucons in the wall mount installaon guide to
install your wall mount or mobile mount bracket. If aaching to other
building materials, please contact your nearest dealer.
Model
IFP6570 - 65” 600 x 400 mm M8 x 25 mm 4
IFP8670 - 86” 800 x 600 mm M8 x 25 mm 4
Do not use screws that are longer than the standard dimension, as they
may cause damage to the inside of the display.
12
Product Overview
Control Panel
13
Number Item
1
Sensor hub to monitor temperature, humidity, luminosity,
and PIR (moon sensor)
2Camera
3Microphone
4
Smart Pen and Charger
5Windows buon
6Source select
7
Decrease the Volume
8Increase the Volume
9Speaker Mute
10 Microphone Mute
11
Turn on/o the device
Tap to enter Energy Saving mode
Press and hold for at least two (2) seconds to enter
Standby mode
12 Remote control receiver
13 Power indicator light
14 Sensor hub port
15 Speaker
14
I/O Panel
Lower Right Side
DP IN
15
Number Port
1USB Type-C
Charging support up to 60W, OTG, data transmission,
network signal output, and an extension for audio
and video.
2HDMI OUT Connect to devices with HDMI input funcon.
3HDMI IN High denion input; connect to PC with HDMI
output, set-top box, or other video device.
4USB 3.0 Connect USB devices such as hard disks, keyboard,
mouse, etc.
5TOUCH
• Touch signal output to external PC.
• Network signal output to external PC when the
Embedded Player has LAN port input.
• Aer connecon (with external PC), the external
PC’s audio can be played through the ViewBoard,
and the external PC’s audio can be controlled by
the audio buon of the ViewBoard.
• Aer connecon (with external PC), the device
connected to the USB 3.0 port can be directly
used by an external PC.
6DisplayPort Connect to devices with DisplayPort output funcon.
7SPDIF Mulchannel sound via opcal signals.
8RS-232 Serial interface; used for mutual transfer of data
between devices.
9AUDIO OUT Audio output to an external speaker.
10 LAN
Standard RJ45 (10M/100M/1G) Internet connecon
interface.
This network port is used for the
Embedded Player and slot-in PC.
11 USB 2.0 Connect USB devices such as hard disks, keyboard,
mouse, etc.
12 AC Switch Turn on/o AC power supply
“I” = Power on, “O” = Power o
13 AC IN AC power input
16
Smart Pen and Charger
Charger
The charger is magnecally aached to the lower right side of the ViewBoard.
Connect the charger to the USB 3.0 port on the side of the panel.
5
Number
1Eraser
2Previous Page
3Next Page
4Laser Pointer
5LED indicator
Aer the charger has been connected to the ViewBoard, the buon
funcons of the Smart Pen can be used.
17
Pairing/Unpairing
To pair/unpair the Smart Pen with the ViewBoard:
1. Go to: > Personal > .
2. To Pair: Press the 2 and 4 buon on the Smart Pen at the same me. The LED
indicator will go from solid white to ashing orange, and nally o when paired.
3. To Unpair: Press the 3 and 4 buon on the Smart Pen at the same me. The
LED indicator will go from ashing orange to solid white, and nally o when
unpaired.
The connecon status and moving speed can be viewed and adjusted as
well.
Charging
As shown below, the Smart Pen will charge automacally by inserng it into the
charger that is connected to the ViewBoard.
Two (2) hours of charge will yield eight (8) hours of Smart Pen use.
DP IN
18
Sensor Hub
Once installed, and WCD mode is acvated, the sensor hub will collect
environmental data (Temperature, Humidity, luminosity, and PIR) and display it on-
screen.
To install the sensor hub:
1. Insert the prongs on the boom of the sensor into the top, upper le of the
ViewBoard.
2. Secure the sensor with the addional two screws.
WCD Mode
When acvated, WCD mode will display the environmental data (Temperature,
Humidity, and PIR) supplied by the sensor hub on-screen.
To acvate WCD mode:
1. Go to: > System > .
2. Select WCD to toggle WCD mode On or O.
19
3. When WCD mode is turned on, the environmental data will be displayed on-
screen.
4. Touching the environmental data will launch a more detailed overview of the
collected data.
When powered o/the backlight is o (standby mode), if the PIR
sensors detect movement aer standing by for 20 seconds it will turn on
automacally.
20
Camera
The camera is magnecally aached to the top middle of the ViewBoard. Connect
the camera to the USB 3.0 port on the side of the panel as shown below.
A USB cable of at least two (2) meters should be used.
21
Remote Control
22
Number Item
1Power on/o
2Mute/Unmute
3SLEEP Sleep Mode
4DISPLAY For Non-Android sources; display current input source
informaon
5P.MODE Blank Screen
6S.MODE Freeze Screen
7Numeric input buons
8ALT+TAB
-/--
Slot-in computer space bar Alt+Tab
9ALT+F4 Slot-in computer, close program window
10 INPUT Input source selecon
11 ASPECT Back to slot-in system main interface
12 MENU For Android, access Sengs; for other sources, access Touch
Menu sengs
13 Red/ALT Screen capture
14 Green/TAB PC [Tab] buon
15 Yellow/
DESKTOP
Switch to slot-in PC desktop
16 BLUE/ PC [Backspace] buon
17 START/
D.MENU
PC [Windows] buon
18 /D.TITLE PC [Menu] buon
19 pScroll up
20 tScroll le
21 uScroll right
22 qScroll down
23 ENTER Conrm selecon/state
24 /D.USB Wring soware setup
25 ESC/EXIT/
D.SETUP
Shortcut buon to exit dialogue boxes
23
Number Item
26 EPG/BACK Return buon
27 FAV/SPACE PC [Space] buon
28 CH.+/PGUP/
CH.-/PGDN
CH+: PC previous page
CH-: PC next page
29 VOL+/VOL- Increase/Decrease volume
30 F1-F12 Built-in computer F1 - F12 funcon buon
All computer-related funcon keys are not available without a slot-in
computer.
24
To insert baeries into the remote control:
1. Remove the cover on the rear of the remote control.
2. Insert two “AAA” baeries, ensuring the “+” symbol on the baery matches the
“+” on the baery post.
3. Replace the cover by aligning it with the slot on the remote control and snapping
the latch shut.
There is a risk of explosion if baeries are replaced with the incorrect
type.
• It is recommended that you do not mix battery types.
• Always dispose of old batteries in an environmentally friendly way. Contact
your local government for more information on how to dispose of batteries
safely.
25
Remote Control Receiver Range
The working range of the remote control is shown here. It has an eecve range of
8 meters, 30° degrees le and right. Ensure there is nothing obstrucng the remote
control’s signal to the receiver.
26
Using Gestures
Touch gestures allow the user to use pre-determined commands without using a
keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect
objects, change the locaon of an object, access sengs, erase digital ink, and
much more.
Press and release the ViewBoard to
select/deselect opons or objects. This
is like a single, standard le mouse click.
Press and hold the ViewBoard with your
nger. This is like a single, standard right
mouse click.
Double-Clicking
Quickly press and release twice in the
same locaon on the ViewBoard. This is
like a double, standard le mouse click. 2x
27
Moving an Object
Press and hold the object on the
ViewBoard and slowly drag it with your
nger to your desired locaon.
Erasing Digital Ink
Use your aened hand, palm, or st
on the ViewBoard and move your hand
across the area which you wish to erase.
Swipe up from the boom of the
ViewBoard to launch the General
Sengs. To learn more, see page 44.
28
Your external device(s) can be connected in any of the following conguraons:
To connect via Type C:
1. Connect a Type C cable from your external device to the Type C port on the
ViewBoard.
To connect via DisplayPort:
1. Connect a DisplayPort cable from your external device to the DisplayPort port on
the ViewBoard.
2. Connect a USB cable to the external device from the TOUCH port of the
ViewBoard.
To connect via HDMI:
1. Connect an HDMI cable from your external device to the HDMI IN port on the
ViewBoard.
2. Connect a USB cable to the external device from the TOUCH port of the
ViewBoard.
29
When you use a RS-232 serial port cable to connect your display to an external
computer certain funcons can be controlled remotely by the PC, including Power
On/O, Volume adjustment, Input select, Brightness, and more.
30
Just like any PC, it is easy to connect various USB devices and other peripherals to
your ViewBoard.
USB Peripherals
Plug the USB device cable into the USB port.
Networking and Modem cables
Plug the router cable into the LAN port.
31
To connect to a media player:
1. Connect the HDMI cable to the HDMI ports on your ViewBoard and peripheral
device.
2. Plug in the power cord of your ViewBoard, and turn on the power supply switch.
3. Press the Power button on the right-hand side of the ViewBoard to turn the
screen on.
4. Press the INPUT button on the remote control and switch to the “HDMI” input
source.
32
To connect to an external sound system:
1. Connect an opcal cable from the SPDIF port to your sound system’s opcal
connector.
2. Plug in the power cord of your ViewBoard, and turn on the rear-panel power
supply switch.
3. Press the Power button on the right-hand side of the ViewBoard to turn the
screen on.
SPDIF and Audio Out only work in Embed Player, HDMI, and DisplayPort
(DP) channels.
33
To output video via a display device:
1. Connect an HDMI cable to the HDMI IN port of your display device, and the other
end to the HDMI OUT port of your ViewBoard.
2. Plug in the power cord of your ViewBoard, and turn on the power supply switch.
3. Press the Power button on the right-hand side of the ViewBoard to turn the
screen on.
3434
Using Your ViewBoard
1. Ensure the power cord is connected, plugged into a power outlet, and the power
switch is in the “On” posion.
2. Press the Power buon to turn on the ViewBoard.
3. To turn the ViewBoard o, press and hold the Power buon.
The AC Power input and switch are
located at the boom of the unit.
3535
When you rst turn on your ViewBoard, an inial setup wizard will launch.
1. Select your Language:
2. Setup and verify your LAN connecon:
3636
3. Select your Time Zone to set the Date and Time:
4. Select your preferred System Mode:
5. Select your preferred vLauncher mode:
3737
vLauncher - Customizable Welcome Screen
Icon
myViewBoard annotaon applicaon
Wireless screen sharing applicaon, vCastReceiver
Switch to slot-in PC source
Open web browser
Open cloud meeng
Applicaon list
ViewBoard oers two background themes, Corporate and Educaon.
3838
Tool Bar
To launch a tool:
1. Tap a Tool bar trigger icon.
2. Tap on your desired tool icon.
The default tool bar seng is to be available for all input sources;
however, users can go to: > Personal > to adjust
the opons: (1) available for all input sources, (2) available for all input
sources, except for PC, and (3) disable the tool bar. For more informaon,
see page 73.
Tool bar trigger icons are on the edge of the ViewBoard
launcher providing access to your tools.
3939
Icon
Return to the previous operaon screen
Only for the Embed Player source
Return to the home screen of the Embedded Player
Display all embedded applicaons that are being used
Launch the myViewBoard soware
4040
Icon
Access the pen, highlighter, clear, and save opons
1. Digital Pen
Annotate the overlay of any input source with red, black, blue, or
green ink.
The default digital pen seng supports up to 10-point
wring.
2. Digital Highlighter
Mark and highlight with four colors: yellow, orange, blue, and
green.
The default digital highlighter seng supports up to
10-point marking.
3. Brush
Clears all the digital ink on the screen.
4. Save As
Save the on-screen image onto the internal storage.
5. Wring Mode
Transparent mode: Screen won’t be frozen, the screen resoluon
won’t be reduced to 1080p.
6. Picture Save Seng
Speed priority: Save the on-screen image as 1920 x 1080; fast save
speed.
Quality priority: Save the on-screen image as 3840 x 2160; save
me will take up to 10 seconds.
In opaque mode, the user cannot select the picture save
seng.
7. Close
Close the digital pen icon.
4141
Icon
Convert the currently displayed content into a sll image; then you
can zoom in or zoom out
1234
The ViewBoard will take a few seconds to reduce the
screen resoluon to 1080p.
1. Zoom In
Enlarge the captured image.
The screen resoluon will be reduced aer zooming in.
2. Zoom Out
Shrink the captured image.
3. Back to Full Screen
Reset the Zoom In/Zoom Out eects to the original full screen.
4. Close
Close the icon.
View more applicaons within the ViewBoard tool bar
1234...... 5
1. Spotlight
Highlight the focus content zone. Tap the Seng icon to adjust the
spotlight size and alpha blending eect.
4242
Icon
2. Countdown
Access the countdown mer with an oponal alarm seng. Touch
and swipe to adjust the numeric values, then click Start.
At any me, the countdown mer can be paused, resumed, or
reset.
The mer will reduce in size and move to the lower-center of the
screen automacally when the user touches another area. Touching
the mer again will return it to its normal size and original locaon.
4343
Icon
3. Stopwatch
Tapping Start will iniate the stopwatch.
At any me, the stopwatch can be paused, resumed, split, or reset.
The stopwatch will reduce in size and move to the lower-center
of the screen automacally when the user touches another area.
Touching the stopwatch again will return it to its normal size and
original locaon.
4. Air Class
Interacve teaching tool for classroom usage. For more informaon,
see page 91
5. Folder
Access the Folder funcon and retrieve documents. For more
informaon, see page 107.
4444
ViewBoard has two opons for opening the OSD Menu:
Swipe up from the boom of the screen.
Press the INPUT buon on the remote control.
4545
To select an Input Source:
1. Press INPUT on the remote control to display the General Setting menu, then
press q to enter the Input Source menu.
2. Press q/p/t/u to select the input source you want.
3. Press ENTER on the remote control, or touch the input source.
4. Press EPG/BACK on the remote control, or touch a blank area outside of the
menu to exit.
PC source will only display when the slot-in computer is connected.
To adjust the Backlight and enable/disable Flicker Free:
1. Press INPUT on the remote control to display the General Setting menu.
2. Drag the brightness slider directly to adjust the backlight value, and/or touch the
Flicker Free icon to enable/disable the function.
3. Press EPG/BACK on the remote control, or touch a blank area outside of the
menu to exit.
4646
To adjust the Volume:
1. Press INPUT on the remote control to display the General Setting menu.
2. Drag the volume slider directly to adjust the value.
3. Press on the remote control to enable or disable the mute function.
4. Press EPG/BACK on the remote control, or touch a blank area outside of the
menu to exit.
4747
Press MENU on the remote control or select the icon on the General Seng
menu to launch the Detailed Sengs menu. Detailed Sengs include: Audio,
Screen, and Display.
For non-Android inputs only.
1. Press u on the remote control and select the Audio menu.
2. Press q/p/t/u on the remote control or directly touch the opon to select it.
3. Adjust the Volume, Bass, Treble, and Balance directly by touching and adjusng
each value, or with the remote control by pressing ENTER and using t/u to
adjust the opon.
4. Touch the Mute slider directly to enable/disable mute, or press on the
remote control.
5. Press EPG/BACK on the remote control, or touch a blank area outside of the
menu to exit.
4848
1. Press u on the remote control and select the Screen menu.
2. Press q/p/t/u on the remote control or directly touch the opon to select it.
3. Adjust your preference by touching each value directly, or with the remote
control by pressing ENTER.
4. Press EPG/BACK on the remote control, or touch a blank area outside of the
menu to exit.
•
To reduce the possibility of screen burn-in, this unit is equipped with image
scking protecon technology.
If the screen displays a sll image for a certain period of me you dene, the
device acvates a screen saver to prevent the formaon of burnt in ghost
images on the screen.
Image scking protecon moves the picture slightly on the screen. The image
scking protecon me seng allows you to program the me between
movements of the picture in minutes. For more informaon, see page 62.
4949
1. Press u on the remote control and select the Display menu.
2. Press q/p/t/u on the remote control or directly touch the opon to select it.
3. Adjust the Brightness, Contrast, Hue, and Sharpness directly by touching and
adjusng each value, or with the remote control by pressing ENTER and using
t/u to adjust the opon.
4. Drag the blue light slider directly to adjust the blue light value.
5. Press EPG/BACK on the remote control, or touch a blank area outside of the
menu to exit.
5050
When the ViewBoard is in the Embed Player source, tap the icon in the On-
Screen Display (OSD) Menu to enter the Advanced Sengs Menu.
Wireless & Networks
Check current network connecon status, Wi-Fi, BT, and establish a Wireless
hotspot.
• Wi-Fi, Wireless hotspot and BT settings will appear when LB-WIFI-
001(optional) has been installed.
• Ethernet will disable automatically when Wi-Fi is enabled. Wi-Fi will disable
automatically when Ethernet is enabled. Wi-Fi will disable when Wireless
hotspot is enabled.
• The device cannot connect to the Internet when Wireless hotspot is
enabled.
5151
Wi-Fi
Tap On to toggle Wi-Fi on or o.
Tap the sengs icon to: Add Network, view Saved Networks, Refresh the network
list, or view Advanced sengs.
In Advanced sengs, you can set Proxy and IP sengs.
5252
Ethernet
Tap On to toggle Ethernet on or o.
You can adjust Stac IP and Proxy sengs as well.
Tap the seng icon to view Advanced sengs.
5353
Hotspot & Tethering
Tap Portable Wi-Fi hotspot to turn it on or o.
Tap Set up Wi-Fi hotspot to set Network name, Security, and Password.
5454
BT
Tap On to toggle BT on or o. Once On, select a listed device to pair and connect to.
Tap the more sengs icon to: Refresh, Rename the device, and Show received les.
5555
VPN
To create a VPN prole:
1. Go to: > Wireless & networks > More > VPN and tap the “+” icon to add
a VPN.
2. Key in the desired name.
5656
3. Select the VPN Type.
4. Choose to enable/disable PPP encrypon (MPPE) and/or show advanced opons.
5757
Share
The SAMBA Service provides le sharing via LAN. When the SAMBA Service is
enabled, the user can explore the ViewBoard le system with a PC or mobile
equipment. To access, go to: > Share > SAMBA Service.
1. Tap the box or name to enable the SAMBA Service, then set a password if
needed.
2. Ensure the ViewBoard and client equipment are connected to the same network.
3. Log in to the ViewBoard with the client equipment. Input the ViewBoard’s IP
address.
5858
4. Key in the user name and password, then select OK (if necessary).
5. Aer a successful log in, the ViewBoard les will be available.
5959
Device
Adjust the Theme, Display, Storage, and Sound sengs.
Theme
Users can change their home launcher theme.
vLauncher cannot be removed.
Display
Adjust the Wallpaper, HDMI Out Encrypon seng, and Burn-in Protecon Interval.
6060
Wallpaper
Users can change their wallpaper with default images, or
use their own by tapping My photos and selecng the image le.
6161
Users can adjust their HDMI Out resoluon preference.
6262
This seng allows the user to program the me between movements of the picture
in minutes.
Burn-in Protecon must be enabled in the OSD Menu rst.
Storage
Users can check the storage status of their ViewBoard.
Sound
Users can enable/disable touch sounds, and adjust output sengs.
6363
Personal
View and adjust Security, Startup & Shutdown, Language & Input, Smart Pen
Seng, Password for screen lock, Input Seng, and Other Sengs.
Security
Review Credenal storage and Unknown sources install sengs.
Show and edit all trusted CA cercates that have been installed on the ViewBoard.
6464
Clear any previously installed credenals.
Pre-loaded credenals cannot be cleared.
Unknown Sources
Enable the installaon of apps from unknown sources.
Apps from unknown sources may not be compable or work properly.
6565
Language & Input
Adjust the Language and Input method(s) of the Embedded Player.
Languages
Choose from the available languages.
6666
Current Keyboard
Enable/disable the virtual keyboard and/or change the default input method.
Virtual Keyboard
View and adjust advanced entry sengs.
Physical Keyboard
View and adjust advanced entry sengs.
6767
Startup and Shutdown
Set the Startup Channel, Standby Mode, Black Screen Aer Startup, and adjust
Timer sengs.
Startup Channel
Adjust the startup channel preference.
Adjust the slot-in PC startup preference.
Only available when the slot-in PC is connected.
6868
Standby Mode
Decide what happens when you press the Power buon while the ViewBoard is on.
Hibernate
When enabled, pressing the Power buon will turn o the ViewBoard and the
system.
Sleep
When enabled, pressing the Power buon will turn o the ViewBoard’s backlight,
but the system will remain on.
To enable Sleep mode:
1. The user needs to provide their ViewBoard’s serial number (S/N) to ViewSonic.
The S/N label is located near the I/O side.
2. ViewSonic will then provide the KEY (FakePowerO) le to the user.
3. Aer receiving the KEY le, copy the le to a USB drive.
4. Insert the USB drive into the USB port of the ViewBoard.
The KEY le MUST match the ViewBoard’s S/N.
5. Select “Sleep”.
• The user does not need to restart the system.
• If the user sets the Standby Mode to Hibernate then to Sleep again, the
user needs to repeat steps 3 to 5.
6969
When enabled, the ViewBoard will turn o the backlight automacally aer boong
up.
When enabled, the ViewBoard will turn o the directory without any reminder
aer the scheduled o me.
To add a task:
1. Tap the “+” icon next to “Add task”.
2. Adjust the desired mes and days. Then tap the to save.
7070
Password for Screen Lock
Set a screen lock password by selecng Set, inpung a password, and selecng OK.
7171
Enable/disable Input Alias Switch, Wake on Acve Source, Channel Auto Switch,
Auto Search, and set No Signal Power o.
Input Alias Switch
Once enabled, the user can edit input aliases and when the Display buon is
pressed the source informaon (located in the upper le side) will also be changed.
Users can also choose to “Display” or “Hide” the input source.
Embd Player cannot be hidden.
7272
The ViewBoard will detect HDMI signals in Standby mode. If HDMI has a signal
output, the ViewBoard will power on automacally.
Auto Search
When enabled, if the current source does not have a signal, the ViewBoard will
automacally search the input sources one me.
Channel Auto Switch
When enabled, if the ViewBoard detects a new signal input it will switch the input
source automacally.
Adjust the “No Signal” power o mer.
Enable/disable HDMI CEC funcons.
7373
Adjust Side Tool bar Channel and Eco Mode sengs.
Side Tool bar Channel
Adjust the side tool bar availability.
ECO Mode
When enabled, the ViewBoard will turn o automacally aer sixty (60) minutes of
Embedded Player source being idle or aer ve (5) minutes of other input sources
not having a signal.
7474
System
View and adjust Date & Time, System Sengs, About Device, and Advanced
Sengs.
Date & Time
Set the system me and format.
When enabled, the ViewBoard will automacally synchronize the date and me via
the Internet.
Ethernet or Wi-Fi connecon is needed.
7575
Set Date
Adjust the values then select OK when nished.
Set Time
Adjust the values then select OK when nished.
7676
Select Time Zone
Choose from the available me zones.
Select Time Format
Choose from 12 hour and 24 hour me format. Simply toggle 24-hour format on/
o.
Choose Date Format
Select from the available date formats.
7777
About Device
Display Embedded Player informaon, System Updates, Display ID Seng, and
Asset Tag.
System Update
The ViewBoard automacally searches for soware updates whenever connected
to the Internet (OTA). With just one click, users can update their version of
ViewBoard soware.
7878
Check open source and System WebView licenses.
Display ID
Change the Display ID.
The Display ID is for RS-232 users, and the range is 01~98.
Asset Tag
Key in the asset informaon.
7979
Adjust WCD, Wake on Acve Source, Channel Auto Switch, and No Signal Power O.
WCD
When acvated, WCD mode will display the environmental data (Temperature,
Humidity, and PIR) on-screen.
Toggle on/o.
Channel Auto Switch
Choose your preference.
8080
Select the me for power o.
8181
Advanced
Set the Mode, check Apps, modify Passwords, and enable/disable USB disk
connecon.
Mode
• Normal Mode: The embedded screen sharing apps will run normally.
• Security Mode: The embedded screen sharing apps will be removed.
• Disable Embedded OS: The system will automacally reboot, and then the
Embedded OS will not appear.
8282
The user can view App informaon and force stop, uninstall, move to USB storage,
clear data, clear cache, and clear defaults.
• Pre-loaded apps cannot be uninstalled.
• Not all apps support the move to USB storage feature.
• Not all apps support Clear Defaults.
To view installed Apps:
1. Go to: > Storage > Other apps
2. Selecng an App will allow you to view basic informaon, Clear Data and Clear
Cache.
8383
3. Selecng the informaon icon ( ) will provide further opons.
4. Select the right upper icon for addional opons.
8484
Advanced Mode Password
Modify the Advanced seng entry password.
USB Disk Enable
Enable/disable USB disk connecon.
Privacy
Set the interval for local le storage access.
Never: Local storage will be cleaned, and no longer able to save les.
1 Hour: Files saved to local storage will be deleted aer 1 hour.
1 Day: Files saved to local storage will be deleted aer 1 day.
Always: Local storage is available, and no les will be deleted.
85
Embedded Digital Whiteboard App
Within ViewBoard, ViewSonic oers the embedded digital whiteboarding app,
myViewBoard.
myViewBoard
Move the Floating Bar.
Switch between presentation and preparation modes.
Paste from the clipboard onto the canvas.
Click to open the web browser
Go to the previous canvas. 1. New myViewBoard File
2. Open File
3. Save File
Go to the next canvas.
Add a new canvas.
Toolbar
Full Screen Capture
Toolbar Move
Button
Select and hold to move the toolbar to the left side, right
side, or bottom of the screen.
File Button
1. New myViewBoard File
2. Open File
3. Save File
4. Save as File
5. Export
6. Email
Import resources (image, video, audio, etc.) to the whiteboard.
Infinite
Canvas
Button
Select – Use two hands to zoom in/out on/of the working
panel.
Selection
Button Select objects, text, and pictures to get other tools.
Pen Button Writing tools, changing colors, transparency, thickness,
etc.
Eraser to erase objects or clear the page.
Shape/Line
Button Create shapes, select shape colors, insert arrows.
8686
Text Box Creates a Text box.
Undo Button Undo previous actions.
Redo Button Redo previous actions.
Page Toggle
Button Select pages, sort pages, delete pages.
Show or hide the current host information.
Whiteboard background management menu.
8787
ViewBoard Cast
Working with ViewBoard® Cast soware, the vCastReceiver app, will allow the
ViewBoard® to receive vCastSender laptop screens (Windows/Mac/Chrome) and
mobile (iOS/Android) users’ screens, photos, videos, annotaons, and camera(s).
• ViewBoard® Cast soware, laptops, and mobile devices can connect to both the
same subnet and across the subnet network.
• Connected devices will show up under “Device List” on the same subnet
connecon.
• If the device does not show up under “Device List”, users will need to key-in the
on-screen PIN-code.
ViewBoard Cast is a wireless peer to peer data communicaon, therefore the below
port sengs are required:
Ports:
• CP: 56789, 25123, 8121, and 8000
• UDP: 48689 and 25123
:
• Port: 8001
• DNS: h1.ee-share.com
8888
Cast Sender from Windows-based Devices, Macbook, and Chrome devices.
Mac, Windows, Chrome Devices:
1. Make sure your device is connected to the same network as the ViewBoard.
2. Visit the address that is shown on the ViewBoard to download the applicaon.
3. Launch the applicaon and click the Connect buon next to the Device Name.
If the device is not listed, click Connect with PIN-Code and input the pin-
code displayed on the ViewBoard.
8989
based phone/tablet.
Android:
1. Make sure your device is connected to the same network as the ViewBoard.
2. Scan the QR Code that is shown on the ViewBoard, or key in the web address
provided, to download the applicaon.
3. Launch the applicaon and select the correct Device Name and input the pin to
connect. You can also directly input the pin-code displayed on the ViewBoard to
connect.
iOS:
1. Make sure your device is connected to the same network as the ViewBoard.
2. Directly open AirPlay and select the Device Name to connect. Or,
3. Scan the QR Code that is shown on the ViewBoard, or key in the web address
provided, to download the applicaon.
4. Launch the applicaon and select the correct Device Name and input the pin to
connect. You can also directly input the pin-code displayed on the ViewBoard to
connect.
9090
Item Description
Toggle Click to hide or display tool bar
Home Click to return to home interface
Return Click to return to previous operation interface
Folder Click to view or open mobile device internal file
Screen
sharing
Click to share screen
(Android 5.0 above supported)
Touch Click to change to touch mode
Pen Click to make annotation in the picture
Click to change color or thickness
Clear Click to clean all the elements
Camera Click to use camera then send the image to IFP50
9191
Air Class
Display quiz quesons on the ViewBoard and allow up to 30 mobile users to submit
answers remotely. Whether deploying single or mulple choice quesons, the
ViewBoard will record the results for each device being used.
• PC (Windows/Mac/Chromebook) and tablet/mobile (iOS/Android) devices, as
well as the ViewBoard need to be linked to the same LAN network subnet.
• Ports: TCP 8080
9292
To launch Air Class:
1. Tap the tool bar trigger icon and select the more tools icon ( ). Then select the
Air Class icon ( ).
2. Select “Enter the class”.
3. Choose from the available interacve funcons at the boom of the screen.
Item Description
Voter Single and Multiple choice questions.
Judge True/False questions.
Responder Race to answer first.
Selector Randomly select a participant.
Message Allow/Deny participants to direct message the ViewBoard.
Manager Add participants.
Exit Exit Air Class.
9393
Voter
1. Select the Single choice or icon to select the preferred answer
type.
2. Tap BEGIN VOTING to let the parcipants start.
3. Aer the parcipants are nished and press OK, the ViewBoard will show the
parcipant‘s name on screen.
4. Tap FINISH VOTING to close the quiz.
5. Then the parcipants’ “Answer Stascs” will be displayed.
9494
6. Choose the right answer to show the correct rate.
7. Click the Explain icon ( ) to further analyze the topic.
9595
Judge
1. Tap BEGIN VOTING to let the parcipants start a True/False quesonnaire.
2. Aer the parcipants are nished and press OK, the ViewBoard will show the
parcipant‘s name on screen.
3. Tap FINISH VOTING to close the quiz.
4. Then the parcipants’ “Answer Stascs” will be displayed.
5. Choose the right answer to show the correct rate.
9696
6. Click the Explain icon ( ) to further analyze the topic.
Responder
Parcipants race to select their answer and tap OK to submit their answer.
9797
Selector
1. Select the “Selector’ icon.
2. Set the number of parcipants to be selected.
The number of parcipants that can be selected will be based on the
total number of parcipants.
3. Tap START to start the random selecon.
4. The selected parcipant’s name will then be displayed.
9898
Message
To allow messaging:
1. Tap the “Message” icon to enable the funcon.
2. Parcipants select “Message” to change to the message interface.
3. Parcipants key in their message then select SEND.
9999
4. The message will scroll across the top of the ViewBoard.
Manager
Select the icon to let more parcipants join the class.
Exit
Select to exit the Air Class interface.
100100
Zoom
Select to launch the Zoom applicaon for video conferencing.
1. Select Sign In. Enter your email and password or sign in with your Google,
Facebook, or SSO account.
2. If you do not have a Zoom account, you will need to select Sign Up or Join a
.
101101
1. Select .
2. Enter the Meeng ID of the meeng you want to join, and enter a name.
3. Select .
102102
1. Once signed in, you can: Start, Join, or Schedule a meeng.
2. To start an instant meeng, select .
3. Choose the meeng opons:
Choose to have Video On or O.
Choose to Use Personal Meeng ID (PMI) or a unique meeng ID.
4. Select .
5. Invite meeng parcipants by selecng at the boom of the screen.
103103
6. Select Invite at the boom of the Parcipants screen.
7. Choose parcipants by using the contact method you prefer.
104104
vSweeper
Select the icon to clear unnecessary data and unwanted les.
Advanced Sengs can also be customized to the user’s needs.
105105
Screen Lock
Select the icon to set a screen lock password and enable screen lock.
If the user forgets the password, use the remote control and press INPUT
0214 to restore the password to default.
To set a screen lock password:
1. Go to: > Personal > Password for screen lock, or select the icon in
the apps list.
If you select the icon and no password has been set, the below
prompt will appear:
2. Select Set, and input a new four (4) digit password. Then select OK.
3. Now when selecng the icon, the screen will be locked.
106106
Chromium
Web browser for surng the Internet.
Create, edit, and view Documents, Memos, Presentaons, and Spreadsheets.
107107
Folders
1. Storage Device Display
Select the appropriate storage device.
2. Icons
Item Description
Exit Click to exit.
Sort Click to sort file.
Thumbnail Click to display file by thumbnail mode.
List Click to display file by list mode.
Select Click to select file.
Add folder Click to add folder.
Copy Click to copy file.
Paste Click to paste file.
Cut Click to cut file.
Delete Click to delete file.
Rename Click to rename file.
More Click to show more functions.
108108
3. File Type Menu
Item Description
All All types
Doc OFFICE files
Note
Image stored by myViewBoard, Side Tool
Bar, and remote control Screen Capture
button.
Picture Image files
Media Audio and Video files
4.
Preview the image, show the image’s name, size, resoluon, and creaon date.
5. Main Display Area
Display les of corresponding type.
109109
RS-232 Protocol
This document describes the hardware interface spec and soware protocols of RS-
232 interface communicaon between ViewSonic LFD and PC or other control units
with RS-232 protocol.
The protocol contains three command secons:
• Set-Funcon
• Get-Funcon
• Remote control pass-through mode
Below, “PC” represents all the control units that can send or receive the
RS-232 protocol command.
ViewSonic LFD communicaon port on the rear side:
1. Connector type: DSUB 9-Pin Male (or 3.5 mm barrel connector)
2. Use of crossover (null modem) cable for connecon
3. Pin Assignment:
Female DSUB 9-Pin
Male DSUB 9-Pin
Pin # Signal Remark
1 NC
2 RXD Input to Display
3 TXD Output from Display
4 NC
5 GND
6 NC
7 NC
8 NC
9 NC Provide +5V/2A power for external
specic dongle *3.0
frame GND
3.5 mm barrel
connector (alternative
for limited space)
Item Signal Remark
Tip TXD Output from Display
Ring RXD Input to Display
Sleeve GND
110
ViewSonic LFD communcaon port on the rear side:
1. Connector type: 8P8C RJ45
2. Pin Assignment:
Pin # Signal Remark
1 TX+ Output from Display
2 TX- Output from Display
3 RX+ Input to Display
4 BI_D3+ For 1G case
5 BI_D3- For 1G case
6 RX- Input to Display
7 BI_D4+ For 1G case
8 BI_D4- For 1G case
frame GND
- Baud Rate Select: 9600bps (xed)
- Data bits: 8 bits (xed)
- Parity: None (xed)
- Stop Bits: 1(xed)
- Type: Ethernet
- Protocol: TCP/IP
- Port: 5000 (xed)
- Cross subnet: No
- Logon Credenals: No
Command Message Reference
PC sends to LFD command packet followed by “CR”. Every me PC sends control
command to Display, the Display shall respond as follows:
1. If the message is received correctly it will send “+” (02Bh) followed by “CR”
(00Dh)
2. If the message is received incorrectly it will send “-” (02Dh) followed by “CR”
(00Dh)
111
Protocol
The PC can control the Display for specic acons. The Set-Funcon command
allows you to control the Display behavior at a remote site through the RS-232 port.
The Set-Funcon packet format consists of 9 bytes.
Length: Total Byte of Message excluding “CR”
LFD ID Identification for each of Display (01~98; default is 01)
ID “99” means to apply the set command for all connected
displays. Under such circumstances, only ID#1 display has to
reply.
The LFD ID can be set via the OSD menu for each Display.
Command Type Identify command type,
“s” (0x73h): Set Command
“+” (0x2Bh): Valid command Reply
“-“ (0x2Dh): Invalid command Reply
Command: Function command code: One byte ASCII code.
Value[1~3]: Three bytes ASCII that defines the value.
CR 0x0D
“
Name Length ID Command Type Command Value1 Value2 Value3 CR
Byte
Count
1 Byte 2
Byte
1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1
Byte
Bytes
order
1 2~3 4 5 6 7 8 9
Name Length ID Command Type CR
Byte
Count
1 Byte 2 Byte 1 Byte 1 Byte
Bytes
order
1 2~3 4 5
When PC applies command to all displays (ID=99), only the #1 set needs
to reply by the name of ID=1.
112
Name Length ID Command Type Command Value1 Value2 Value3 CR
Hex 0x38 0x30
0x32
0x73 0x24 0x30 0x37 0x36 0x0D
Name Length ID Command Type CR
Hex 0x34 0x30
0x32
0x2B 0x0D
Name Length ID Command Type Command Value1 Value2 Value3 CR
Hex 0x38 0x30
0x32
0x73 0x24 0x30 0x37 0x35 0x0D
Name Length ID Command Type CR
Hex 0x34 0x30
0x32
0x2D 0x0D
113
Length ID Command Command Value Range Comments
Type (ASCII) Code
(ASCII)
Code
(Hex)
(Three ASCII
bytes)
Power on/ off
(standby)
8 s ! 21 000: STBY
001: ON
1. The Power-on
via LAN control may
works only under
specific mode. To
see display UG for
details. *3.1.1
2. “WOL by MAC
address” may avail-
able as alterna-
tive.*3.2.1
Input Select 8 s “ 22 000: TV
001: AV
002: S-Video
003: YPbPr
004: HDMI1
014: HDMI2
024: HDMI3
034: HDMI4
005: DVI
006: VGA1
016: VGA2
026: VGA3
007: Slot-in PC
(OPS/SDM)/HDBT
008: Internal
memory
009: DP
00A: Embedded/
Main (Android)
1. No need for USB
2. For the case of
two more same
sources, the 2nd
digital is used
to indicate the
extension.
3. The HEX of 00A
is 30 30 41.
Brightness 8 s $ 24 000 ~ 100
900: Bright down
(-1)
901: Bright up (+1)
*3.1.1
Backlight*3.2.0 8 A B 42 000 ~ 100 1. For Android
platform whose main
mode is controlled
by backlight and the
other sources are
controlled by bright-
ness.
2. Derived from
Color calibration.
*3.2.0
Power lock 8 s 4 34 000: Unlock
001: Lock
*See note in details
Volume 8 s 5 35 000 ~ 100
900: Volume
down(-1)
901:Volume up(+1)
Mute 8 s 6 36 000: OFF
001: ON (mute)
114
Button lock 8 s 8 38 000: Unlock
001: Lock
*See note in details
Menu lock 8 s > 3E 000: Unlock
001: Lock
*See note in details
Number *3.1.1 8 s @ 40 000~009
Key Pad *3.1.1 8 s A 41 000: UP
001: DOWN
002: LEFT
003: RIGHT
004: ENTER
005: INPUT
006: MENU/(EXIT)
007: EXIT
Remote
Control
8 s B 42 000: Disable
001: Enable
002: Pass through
Disable: RCU will
be no function
Enabled: RCU con-
trols normally
Pass through:
Display will bypass
the RC code to con-
nected device via
the RS-232 port, but
not react itself.
Restore default 8 s ~ 7E 000 Recover to factory
setting
1. Behavior at Lock Modes
Lock Mode Behavior
Buon Lock 1. Lock all buons on the front panel and RCU, except for “Power”
2. All the SET funcons should be workable via RS-232, even the ones
with according hot key in RCU like Mute,…etc.
MENU Lock 1. Lock “MENU’ key of front panel and RCU
2. The Factory and Hospitality modes should not be blocked for the
model using MENU-combined key to enter these two modes.
Alternave approach will be indicated separately if any limitaon by
model.
POWER Lock 1. Lock “POWER” key on the front and RCU.
2. The SET_POWER on/o should be workable via RS-232, but does not
mean the POWER lock will be released under this case.
3. Can not be unlocked by reset in OSD seng
4. Will auto AC power-on in power-lock
5. Under power-lock, the set will not enter power saving when no PC
signal and neither not turn o when no other video signals aer 15
minutes.
Remote control
disable
Lock the RCU keys, but keep the front panel buons workable.
(Length=126 Bytes)
6 Bytes ... 24 Bytes
0xFF FF ... FF MAC address MAC address … MAC address 0x00 00 … 00
115
Length ID Command Command Value Range Comments
Type (ASCII) Code
(ASCII)
Code (Hex) (Three ASCII bytes)
Contrast 8 s # 23 000 ~ 100
Sharpness 8 s % 25 000 ~ 100
Color 8 s & 26 000 ~ 100
Tint 8 s ‘ 27 000 ~ 100
Backlight On_Off 8 s ( 29 000: Off
001: On
Color mode 8 s ) 29 000: Normal
001: Warm
002: Cold
003: Personal
Surround sound 8 s - 2D 000: OFF
001: ON
Bass 8 s . 2E 000 ~ 100
Treble 8 s / 2F 000 ~ 100
Balance 8 s 0 30 000 ~ 100 050 is central
Picture Size 8 s 1 31 000: FULL (16:9)
001: NORMAL (4:3)
002: REAL (1:1)
*3.1.0
OSD language 8 s 2 32 000: English
001: French
002: Spanish
Could be extend-
ed for more sup-
ported languages
by model
PIP-Mode 8 s 9 39 000: OFF
001: PIP(POP)
002: PBP
PIP-Sound select 8 s : 3A 000: Main
001: Sub
PIP-Position 8 s ; 3B 000: Up
001: Down
002: Left
003: Right
PIP-Input 8 s 7 37 *2.9 000: TV
001: AV
002: S-Video
003: YPbPr
004: HDMI1
014: HDMI2
024: HDMI3
034: HDMI4
005: DVI
006: VGA1
016: VGA2
026: VGA3
007: Slot-in PC
(OPS/SDM)/HDBT
008: Internal
memory
009: DP
00A: Embedded/
Main (Android)
Value range is
same as SET-
Input select
116
Tiling-Mode 8 s P 50 000: OFF
001: ON
(for video wall)
Tiling-Compen-
sation
8 s Q 51 000: OFF
001: ON
(for video wall)
Bezel width com-
pensation
Tiling-H by V
Monitors
8 s R 52 01x~09x: H
0x1~0x9: V
(for video wall)
1. 2nd digital for H
monitors
2. 3rd digital for V
monitors
Tiling-Position 8 s S 53 001~025 (for Video wall)
Copy the screen
of Position# to
identified display
Date: Year 8 s V 56 Y17~Y99 Last 2 digits
(20)17~(20)99
Date: Month 8 s V 56 M01~M12 2 digits
Date: Day 8 s V 56 D01~D31 2 digits
Time: Hour 8 s W 57 H00~H23 24-hr format. 2
digits.
Time: Min 8 s W 57 M00~M59 2 digits
Time: Sec 8 s W 57 S00~S59 2 digits
2. Set Date example
Date: 2017-3/15
Send: 0x 38 30 31 73 56 59 31 37 0D (“Y17”)
Send: 0x 38 30 31 73 56 4D 30 33 0D (“M03”)
Send: 0x 38 30 31 73 56 44 31 35 0D (“D15”)
3. Set Time example
Time: 16:27:59
Send: 0x 38 30 31 73 57 48 31 36 0D (“H16”)
Send: 0x 38 30 31 73 57 4D 32 37 0D (“M27”)
Send: 0x 38 30 31 73 57 53 35 39 0D (“S59”)
117
The PC can interrogate the LFD for specic informaon. The Get-Funcon packet
format consists of 9 bytes which is similar to the Set-Funcon packet structure.
Note that the “Value” byte is always = 000.
Length: Total Byte of Message excluding “CR”.
TV/DS ID Identification for each of TV/DS (01~98; default is 01).
Command Type Identify command type,
“g” (0x67h) : Get Command
“r” (0x72h) : Valid command Reply
“-“ (0x2Dh) : Invalid command Reply
Command: Function command code: One byte ASCII code.
Value[1~3]: Three bytes ASCII that defines the value.
CR 0x0D
Name Length ID Command Type Command Value1 Value2 Value3 CR
Byte
Count
1 Byte 2
Byte
1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1
Byte
Bytes
order
1 2~3 4 5 6 7 8 9
If the Command is valid, Command Type = “r”
Name Length ID Command Type Command Value1 Value2 Value3 CR
Byte
Count
1 Byte 2
Byte
1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1
Byte
Bytes
order
1 2~3 4 5 6 7 8 9
Name Length ID Command Type CR
Byte
Count
1 Byte 2 Byte 1 Byte 1 Byte
Bytes
order
1 2~3 4 5
118
Example 1: Get Brightness from TV-05 and this command is valid. The Brightness
value is 67.
Name Length ID Command Type Command Value1 Value2 Value3 CR
Hex 0x38 0x30
0x35
0x67 0x62 0x30 0x30 0x30 0x0D
Name Length ID Command Type Command Value1 Value2 Value3 CR
Hex 0x38 0x30
0x35
0x72 0x62 0x30 0x36 0x37 0x0D
by this model.
Name Length ID Command Type Command Value1 Value2 Value3 CR
Hex 0x38 0x30
0x35
0x67 0x26 0x30 0x30 0x30 0x0D
Name Length ID Command Type CR
Hex 0x34 0x30
0x35
0x2D 0x0D
119
Length ID Command Command Response
Range
Comments
Type (ASCII) Code
(ASCII)
Code
(Hex)
(Three ASCII
bytes)
Get-Brightness 8 g b 62 000 ~ 100
Get-Backlight*3.2.0 8 a B 42 000 ~ 100 1. For Android
platform whose main
mode is controlled
by backlight and the
other sources are
controlled by bright-
ness.
2. Derived from Color
calibration.
*3.2.0
Get-Volume 8 g f 66 000 ~ 100
Get-Mute 8 g g 67 000: Off
001: On (muted)
Get-Input select 8 g j 6A 000~
100~
1. 1st digit for signal
detection: 0 means
“no signal”; 1
means “signal
detected”
2. 2nd &3rd digit: See
Set-function table
Get-Power status:
ON/ STBY
8 g l 6C 001: ON
000: STBY
Get-Remote control S g n 6E 000: Disable
001: Enable
002: Pass through
Get RCU mode status
Get-Power lock 8 g o 6F 000: Unlock
001: Lock
Get-Button lock 8 g p 70 000: Unlock
001: Lock
Get-Menu lock 8 g l 6C 000: Unlock
001: Lock
Get-ACK 8 g z 7A 000 This command is
used to test the com-
munication link
Get-Thermal 8 g 0 30 000~100:
0~+100 deg C
-01~-99:
-1~-99 deg C
Get-Operation
time*3.2.0
8 g 1 31 000 1. Accumulated
hours in 6-digit
integer (000,001~
999,999)*3.2.0
2. Can not be reset
when FW update and
Factory initiation*3.2.2
3. Reply in new 32-
byte format*3.2.0
Get-Device name 8 g 4 34 000 Reply in new 32-byte
format *3.2.0
120
Get-MAC address 8 g 5 35 000 (for the model with
LAN)
Reply in new 32-byte
format*3.2.0
Get-IP address *3.2.0 8 g 6 36 000 (for the model with
LAN)
Reply in new 32-byte
format*3.2.0
Get-Serial number
*3.2.0
8 g 7 37 000 Reply in new 32-byte
format *3.2.0
Get-FW version *3.2.0 8 g 8 38 000 Reply in new 32-byte
format *3.2.0
Assumed the accumulated operaon hour is 123,456 hrs
Send: 0x 38 30 31 67 31 30 30 30 0D (Get Operaon hour)
Reply: 0x 32 30 31 72 31 31 32 33 34 35 36 00 00 … 00 00 0D
2. Get Device Name example
Assumed the device name is CDE-5500
Send: 0x 38 30 31 67 34 30 30 30 0D (Get Device Name)
Reply: 0x 32 30 31 72 34 43 44 45 2D 35 35 30 30 00 00 … 00 00 0D
Assumed the device name is “NMP-302#1”
Send: 0x 38 30 31 67 34 30 30 30 0D (Get Device Name)
Reply: 0x 32 30 31 72 34 4E 4D 50 2D 33 30 32 23 31 00 00 …00 00 0D
3. Get MAC address example
Assumed the MAC address is 00:11:22:aa:bb:cc
Send: 0x 38 30 31 67 35 30 30 30 0D (Get MAC add)
Reply: 0x 32 30 31 72 35 30 30 31 31 32 32 61 61 62 62 63 63 00 00…00 00 0D
4. Get IP address example
Assumed the IP address is 192.168.100.2
Send: 0x 38 30 31 67 36 30 30 30 0D (Get IP address)
Reply: 0x 32 30 31 72 36 31 39 32 2E 31 36 38 2E 31 30 30 2E 32 00 00…00 00
0D
5. Get Serial number example
Assumed the Serial number is ABC180212345
Send: 0x 38 30 31 67 37 30 30 30 0D (Get Serial number)
Reply: 0x 32 30 31 72 37 41 42 43 31 38 30 32 31 32 33 34 35 00 00…00 00 0D
121
6. Get FW version example
Assumed the FW version is 3.02.001
Send: 0x 38 30 31 67 38 30 30 30 0D (Get FW version)
Reply: 0x 32 30 31 72 38 33 2E 30 32 2E 30 30 31 00 00…00 00 0D
122
Length ID Command Command Response
Range
Comments
Type (ASCII) Code
(ASCII)
Code (Hex) (Three ASCII bytes)
Get-Contrast 8 g a 61 000 ~ 100
Get-Sharpness 8 g c 63 000 ~ 100
Get-Color 8 g d 64 000 ~ 100
Get-Tint 8 g e 65 000 ~ 100
Get-Backlight
On_Off
8 g h 68 000: Off
001: On
Get-PIP mode 8 g t 74 000: OFF
001: PIP (POP)
002: PBP
Get-PIP input 8 g u 75 000 ~ See Set-input
select
Get-Tiling Mode 8 g v 76 000: OFF
001: ON
(for Video wall)
Get-Tiling Compen-
sation
8 g w 77 000: OFF
001: ON
(for Video wall)
Bezel width com-
pensation
Get-Tiling H by V
monitors
8 g x 78 01x~09x: H monitors
0x1~0x9: V monitors
(for Video wall)
1. 2nd digital for H
monitors
2. 3rd digital for V
monitors
Get-Tiling position 8 g y 79 000: OFF
001~025
(for Video wall)
Copy the screen of
Position# to identi-
fied display
Get-Date: Year 8 g 2 32 Y00~Y00 Last 2 digits
(20)17~(20)99
Get-Date: Month 8 g 2 32 M00~M00 2 digits
Get-Date: Day 8 g 2 32 D00~M00 2 digits
Get-Time: Hour 8 g 3 33 H00~H00 24-hr format. 2
digits
Get-Time: Min 8 g 3 33 M00~M00 2 digits
Get-Time: Sec 8 g 3 33 S00~S00 2 digits
1. Get Date example
Assumed the current date of display#01 as below:
Date: 2017-3/15
Send: 0x 38 30 31 67 32 59 30 30 0D (Get Date:Year)
Reply: 0x 38 30 31 72 32 59 31 37 0D (“Y17”)
Send: 0x 38 30 31 67 32 4D 30 30 0D (Get Date:Month)
Reply: 0x 38 30 31 72 32 4D 30 33 0D (“M03”)
Send: 0x 38 30 31 67 32 44 30 30 0D (Get Date:Day)
Reply: 0x 38 30 31 72 32 44 31 35 0D (“D15”)
123
2. Get Time example
Assumed the current me of display#01 as below:
Time: 16:27:59
Send: 0x 38 30 31 67 33 48 30 30 0D (Get Time:Hour)
Reply: 0x 38 30 31 72 33 48 31 36 0D (“H16”)
Send: 0x 38 30 31 67 33 4D 30 30 0D (Get Time:Min)
Reply: 0x 38 30 31 72 33 4D 32 37 0D (“M27”)
Send: 0x 38 30 31 67 33 53 30 30 0D (Get Time:Sec)
Reply: 0x 38 30 31 72 33 53 35 39 0D (“S59”)
3. Get RS232 Version example
Assumed the version is 3.0.1
Send: 0x 38 30 31 67 36 30 30 30 0D (Get RS232 version)
Reply: 0x 38 30 31 72 36 33 30 31 0D (“301”)
124
C. Auto Reply *3.2.1
The display will send out the updated data/status automacally without geng
a query from the host whenever the following data/status is changed by the user
through any of the available ways like: remote control unit, front keys, or touch
screen.
• Power On/Off
• Input Select
• Brightness
• Backlight
• Volume
• Mute On/Off
125
Remote Control Pass-through Mode
When the PC sets the Display to Remote Control Pass through mode, the Display
shall send a 7-byte packet (followed by “CR”) in response to remote control unit
(RCU) buon acvaon. In this mode the remote control shall have no eect on
the Display funcon. For example: “Volume+” will not change the volume of the
Display, but instead only sends the “Volume+” code to the PC over the RS-232 port.
Name Length ID Command Type RCU Code1
RCU Code2
CR
Byte
Count
1 Byte 2
Byte
1 Byte 1 Byte 1 Byte 1 Byte
Bytes
order
1 2~3 4 5 6 7
Name Length ID Command Type RCU Code1
RCU Code2
CR
Hex 0x36 0x30
0x35
0x70 0x31 0x30 0x0D
Key Basic
*3.1.1
*3.1.1
1 01 V
2 02 V
3 03 V
4 04 V
5 05 V
6 06 V
7 07 V
8 08 V
9 09 V
0 0A V
- 0B V
RECALL (LAST) 0C V
INFO (DISPLAY) 0D V
0E
ASPECT (ZOOM, SIZE) 0F V
VOLUME UP (+) 10 V
126
VOLUME DOWN (-) 11 V
MUTE 12 V
CHANNEL/PAGE UP (+)/
BRIGHTNESS+
13 V
CHANNEL/PAGE DOWN (-)/
BRIGHTNESS-
14 V
POWER 15 V
SOURCES (INPUTS) 16 V
17
18
SLEEP 19 V
MENU 1A V
UP 1B V
DOWN 1C V
LEFT (-) 1D V
RIGHT (+) 1E V
OK (ENTER, SET) 1F V
EXIT 20 V
21
22
23
24
25
26
27
28
29
2A
2B
RED ■ (F1) 2C
GREEN ■ (F2) 2D
YELLOW ■ (F3) 2E
BLUE ■ (F4) 2F
1. This IR-pass-through code is dierent from the RCU key code.
2. Special control sequence for POWER key under IR-pass through mode.
2-1. When Display is OFF and receives the IR POWER code: Display will turn itself
on, then forward the POWER code to the host via RS-232.
127
2-2. When Display is ON and receives the IR POWER code: Display will forward the
POWER code to the host via RS-232, then turn o itself.
2-3. When SET-POWER LOCK is enabled, the Display will not respond to POWER
key pressing.
3. The VOLUME UP and VOLUME DOWN code will repeatedly output when you
press and hold the keys.
128
Appendix
Item Category
Model IFP6570 IFP8670
Screen Size 64.5” 85.6”
Input Signal 1 x Type C
1 x HDMI
1 x DisplayPort
1 x PC audio
1 x RJ45
Output Signal 1 x HDMI
1 x Earphone
1 x SPDIF
Speaker Output 10W x 2, 15W Subwoofer x 1
RS-232 RS-232 Communicaon
Power Voltage 100V-240V AC 50/60Hz
Operang
Condions
Temperature 32° F to 104° F (0° C to 40° C)
Humidity 20%~80% non-condensing
Altude ≤ 2,000 m
Storage
Condions
Temperature -4° F to 140° F (-20° C to 60° C)
Humidity 10%~90% non-condensing
Altude ≤ 2,000 m
Dimensions Physical (mm) 1493 x 883 x 84 1962 x 1146 x 84
Weight Physical (kg) 43 73
Power
Consumpon
On 404.19W 702W
O <0.5W <0.5W
Product specicaons are subject to change without noce.
129129
Display Modes
VGA Mode
640 x 480 60Hz, 72Hz, 75Hz
720 x 400 70Hz
800 x 600 56Hz, 60Hz, 72Hz, 75Hz
832 x 624 75Hz
1024 x 768 60Hz, 70Hz, 75Hz
1152 x 864 60Hz, 75Hz
1152 x 870 75Hz
1280 x 768 60Hz, 75Hz
1280 x 960 60Hz
1280 x 1024 60Hz, 75Hz
1360 x 768 60Hz
1366 x 768 60Hz
1440 x 900 60Hz, 75Hz
1400 x 1050 60Hz, 75Hz
1600 x 1200 60Hz
1680 x 1050 60Hz
1920 x 1080 60Hz
1920 x 1200 60Hz
HDMI Mode
640 x 480 60Hz, 72Hz
720 x 400 70Hz
800 x 600 60Hz, 72Hz
1024x768 60Hz, 70Hz, 75Hz
1280x800 60Hz
1280x1024 60Hz
1360x768 60Hz
1440x900 60Hz
1680x1050 60Hz
1920x1080 60Hz
3840x2160 30Hz, 60Hz
480i 60Hz
480p 59Hz, 60Hz
576i 50Hz
720p 50Hz, 60Hz
576p 50Hz
1080i 50Hz, 60Hz
1080p 50Hz, 60Hz
130
This secon describes some common problems that you may experience when
using the ViewBoard.
Problem or Issue
Remote Control is not
working
1. Check whether something is obstrucng the display’s
remote control receiver.
2. Check whether the baeries in the remote control are
installed correctly.
3. Check whether the baeries need to be replaced.
The unit turns o
unexpectedly
1. Check whether Sleep mode is enabled.
2. Check if there is a power outage in your area.
3. Turn on the display and see if the problem is with the
signal and control system.
PC Mode
Problem or Issue
No PC signal 1. Check the display sengs.
2. Check the display resoluon.
3. Adjust the Hs &Vs (synchronizaon) sengs using the
OSD menu.
Background streaking 1. Choose auto adjust.
2. Adjust clock and phase.
False color 1. Check the VGA connecon.
2. Adjust the chroma, brightness, and contrast sengs.
Unsupported format 1. Choose auto adjust.
2. Adjust clock and phase sengs.
131
Problem or Issue
Touch funcon does
not work
1. Check that drivers are installed correctly.
2. Reinstall driver(s).
3. Check setup and align it.
4. Check whether the touch pen is working properly.
Video Not Working Properly
Problem or Issue
No picture/ No sound 1. Check the Power status.
2. Check the signal cable.
3. Check that the internal PC is installed correctly.
Picture is unclear or
cuts in and out
1. Check the signal cable.
2. Check if other electronics are interrupng the signal.
Poor picture 1. Adjust chroma, brightness, and contrast sengs in the
menu.
2. Check the signal cable.
Audio Not Working Properly
Problem or Issue
No sound 1. Press the Mute/Unmute buon.
2. Adjust the volume.
3. Check the audio cable.
One speaker only 1. Adjust the sound balance in the menu.
2. Check the sound control panel sengs of the
computer.
3. Check the audio cable.
SPDIF and Audio Out only work in Embd
Player, HDMI, and DisplayPort (DP) channels.
132
Maintenance
• Make sure the device is turned o and the power cable is unplugged from the
power outlet.
• Never spray or pour any liquid directly onto the screen or case.
• Handle the device with care, as a darker-colored device, if scued, may show
marks more clearly than a lighter-colored device.
• Do not use the system connuously for long periods of me.
Cleaning the Screen
• Wipe the screen with a clean, so, lint-free cloth. This removes dust and other
parcles.
• If the screen is sll not clean, apply a small amount of non-ammonia, non-
alcohol based glass cleaner onto a clean, so, lint-free cloth; then wipe the
screen.
Cleaning the Case
• Use a so, dry cloth.
• If the case is sll not clean, apply a small amount of non-ammonia, non-alcohol
based, mild non-abrasive detergent onto a clean, so, lint-free cloth, then wipe
the surface.
Disclaimer
• ViewSonic® does not recommend the use of any ammonia or alcohol-based
cleaners on the display screen or case. Some chemical cleaners have been
reported to damage the screen and/or case of the device.
• ViewSonic® will not be liable for damage resulng from use of any ammonia or
alcohol-based cleaners.
If condensaon appears between the glass and the panel, keep the
display turned on unl the moisture disappears.
133
This secon addresses all connected requirements and statements regarding
regulaons. Conrmed corresponding applicaons shall refer to nameplate labels
and relevant markings on the unit.
FCC Compliance Statement
This device complies with part 15 of FCC Rules. Operaon is subject to the following
two condions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operaon. This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protecon against harmful
interference in a residenal installaon. This equipment generates, uses, and
can radiate radio frequency energy, and if not installed and used in accordance
with the instrucons, may cause harmful interference to radio communicaons.
However, there is no guarantee that interference will not occur in a parcular
installaon. If this equipment does cause harmful interference to radio or television
recepon, which can be determined by turning the equipment o and on, the user
is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separaon between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cauoned that changes or modicaons not expressly approved
by the party responsible for compliance could void your authority to operate the
equipment.
Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)
The device contains FCC ID: 2AFG6-SP20 and IC ID: 2216-SP20
CE Conformity for European Countries
The device complies with the EMC Direcve 2014/30/EU and Low Voltage
Direcve 2014/35/EU.
134
The mark shown to the right is in compliance with the Waste Electrical
and Electronic Equipment Directive 2012/19/EU (WEEE). The mark
indicates the requirement NOT to dispose of the equipment as unsorted
municipal waste, but use the return and collection systems according to
local law.
This product has been designed and manufactured in compliance with Direcve
2011/65/EU of the European Parliament and the Council on restricon of the use
of certain hazardous substances in electrical and electronic equipment (RoHS2
Direcve) and is deemed to comply with the maximum concentraon values issued
by the European Technical Adaptaon Commiee (TAC) as shown below:
Substance Proposed Maximum
Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium (Cr6⁺) 0.1% < 0.1%
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers
(PBDE)
0.1% < 0.1%
Bis (2-ethylhexyl) phthalate (DEHP) 0.1% < 0.1%
Butyl benzyl phthalate (BBP) 0.1% < 0.1%
Dibutyl phthalate (DBP) 0.1% < 0.1%
Diisobutyl phthalate (DIBP) 0.1% < 0.1%
Certain components of products as stated above are exempted under the Annex
• Copper alloy containing up to 4% lead by weight.
• Lead in high melng temperature type solders (i.e. lead-based alloys containing
85% by weight or more lead).
• Electrical and electronic components containing lead in a glass or ceramic other
than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or
ceramic matrix compound.
• Lead in dielectric ceramic in capacitors for a rated voltage of 125V AC or 250V DC
or higher.
135
ENERGY STAR® statement
ENERGY STAR® is a U.S. Environmental Protecon Agency voluntary program
that helps businesses and individuals save money and protect our climate
through superior energy eciency. Products that earn the ENERGY STAR®
prevent greenhouse gas emissions by meeng strict energy eciency criteria or
requirements set by the U.S. Environmental Protecon Agency.
As an ENERGY STAR® Partner, ViewSonic is determined to meet the ENERGY STAR®
Guidelines and mark all cered models with the ENERGY STAR® logo.
The following logo appears on all ENERGY STAR®-cered models:
The power management features signicantly reduce energy
consumpon when the product is not in use. Power management allows
the device to automacally enter a low power “sleep” mode aer a
dened period of inacvity. And the power management features also
enter Sleep Mode or O Mode within 5 minutes of being disconnected
from a host computer. Please note any change in energy sengs will
increase energy consumpon.
Restricon on Hazardous Substances statement (India). This product complies
with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent
chromium, polybrominated biphenyls or polybrominated diphenyl ethers in
concentraons exceeding 0.1 weight % and 0.01 weight % for cadmium, except for
the exempons set in Schedule 2 of the Rule.
Product Disposal at End of Product Life
ViewSonic® respects the environment and is commied to working and living
green. Thank you for being part of Smarter, Greener Compung. Please visit the
ViewSonic® website to learn more.
USA & Canada:
http://www.viewsonic.com/company/green/recycle-program/
Europe:
http://www.viewsoniceurope.com/eu/support/call-desk/
Taiwan:
https://recycle.epa.gov.tw/
136
Copyright© ViewSonic® Corporaon, 2019. All rights reserved.
Macintosh and Power Macintosh are registered trademarks of Apple Inc.
Microso, Windows, and the Windows logo are registered trademarks of Microso
Corporaon in the United States and other countries.
ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are
registered trademarks of ViewSonic® Corporaon.
VESA is a registered trademark of the Video Electronics Standards Associaon.
DPMS, DisplayPort, and DDC are trademarks of VESA.
Disclaimer: ViewSonic® Corporaon shall not be liable for technical or editorial
errors or omissions contained herein; nor for incidental or consequenal damages
resulng from furnishing this material, or the performance or use of this product.
In the interest of connuing product improvement, ViewSonic® Corporaon
reserves the right to change product specicaons without noce. Informaon in
this document may change without noce.
No part of this document may be copied, reproduced, or transmied by any means,
for any purpose without prior wrien permission from ViewSonic® Corporaon.
IFP70_UG_ENG_1a_20190808
137
Customer Service
For technical support or product service, see the table below or contact your
reseller.
You will need the product’s serial number.
Country/ Region Website Country/ Region Website
Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/
中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/
Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/
Indonesia www.viewsonic.com/id/ Israel www.viewsonic.com/il/
日本 (Japan) www.viewsonic.com/jp/ Korea www.viewsonic.com/kr/
Malaysia www.viewsonic.com/my/ Middle East www.viewsonic.com/me/
Myanmar www.viewsonic.com/mm/ Nepal www.viewsonic.com/np/
New Zealand www.viewsonic.com/nz/ Pakistan www.viewsonic.com/pk/
Philippines www.viewsonic.com/ph/ Singapore www.viewsonic.com/sg/
臺灣 (Taiwan) www.viewsonic.com/tw/ ประเทศไทย www.viewsonic.com/th/
Việt Nam www.viewsonic.com/vn/ South Africa & Maurius www.viewsonic.com/za/
Americas
United States www.viewsonic.com/us Canada www.viewsonic.com/us
Lan America www.viewsonic.com/la
Europe
Europe www.viewsonic.com/eu/ France www.viewsonic.com/fr/
Deutschland www.viewsonic.com/de/ Қазақстан www.viewsonic.com/kz/
Россия www.viewsonic.com/ru/ España www.viewsonic.com/es/
Türkiye www.viewsonic.com/tr/ Україна www.viewsonic.com/ua/
United Kingdom www.viewsonic.com/uk/
138
Limited Warranty
ViewSonic® Smart White Board
What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and
workmanship during the warranty period. If a product proves to be defecve
in material or workmanship during the warranty period, ViewSonic® will, at its
sole opon, and as your sole remedy, repair or replace the product with a similar
product. Replacement Product or parts may include remanufactured or refurbished
parts or components. The repair or replacement unit or parts or components will
be covered by the balance of the me remaining on the customer’s original limited
warranty and the warranty period will not be extended. ViewSonic® provides
no warranty for any third-party soware whether included with the product or
installed by the customer, installaon of any unauthorized hardware parts or
components (e.g. Projector Lamps). (Please refer to: “What the warranty excludes
and does not cover” secon).
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty excludes and does not cover:
• Any product on which the serial number has been defaced, modied, or
removed.
• Damage, deterioraon, or malfuncon resulng from:
Accident, misuse, neglect, re, water, lightning, or other acts of nature,
unauthorized product modicaon, or failure to follow instrucons supplied
with the product.
Repair or aempted repair by anyone not authorized by ViewSonic®.
Damage to or loss of any programs, data, or removable storage media.
Normal wear and tear.
Removal or installaon of the product.
• Soware or data loss occurring during repair or replacement.
• Any damage of the product due to shipment.
• Causes external to the product, such as electric power uctuaons or failure.
• Use of supplies or parts not meeng ViewSonic’s specicaons.
• Failure of owner to perform periodic product maintenance as stated in the User
Guide.
• Any other cause which does not relate to a product defect.
139
• Damage caused by stac (non-moving) images displayed for lengthy periods of
me (also referred to as image burn-in).
• Soware - Any third-party soware included with the product or installed by the
customer.
• Hardware/Accessories/Parts/Components – Installaon of any unauthorized
hardware, accessories, consumable parts or components (e.g. Projector Lamps).
• Damage to, or abuse of, the coang on the surface of the display through
inappropriate cleaning as described in the product User Guide.
• Removal, installaon, and set-up service charges, including wall-mounng of the
product.
How to get service:
• For informaon about receiving service under warranty, contact ViewSonic®
Customer Support (Please refer to the “Customer Service” page). You will need
to provide your product’s serial number.
• To obtain warranty service, you will be required to provide: (a) the original dated
sales slip, (b) your name, (c) your address, (d) a descripon of the problem, and
(e) the serial number of the product.
• Take or ship the product, freight prepaid, in the original container to an
authorized ViewSonic® service center or ViewSonic®.
• For addional informaon or the name of the nearest ViewSonic® service center,
contact ViewSonic®.
There are no warranes, express or implied, which extend beyond the descripon
contained herein including the implied warranty of merchantability and tness for a
parcular purpose.
140
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Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product.
ViewSonic® shall not be liable for:
• Damage to other property caused by any defects in the product, damages
based upon inconvenience, loss of use of the product, loss of me, loss of
prots, loss of business opportunity, loss of goodwill, interference with business
relaonships, or other commercial loss, even if advised of the possibility of such
damages.
• Any other damages, whether incidental, consequenal or otherwise.
• Any claim against the customer by any other party.
• Repair or aempted repair by anyone not authorized by ViewSonic®.
This warranty gives you specic legal rights, and you may also have other rights
which vary from state to state. Some states do not allow limitaons on implied
warranes and/or do not allow the exclusion of incidental or consequenal
damages, so the above limitaons and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty informaon and service on ViewSonic® products sold outside of the
U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer.
The warranty period for this product in mainland China (Hong Kong, Macao,
and Taiwan Excluded) is subject to the terms and condions of the Maintenance
Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found at:
http://www.viewsonic.com/eu/ under “Support/Warranty Informaon”.
141
Mexico Limited Warranty
ViewSonic® Smart White Board
What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and
workmanship, under normal use, during the warranty period. If a product
proves to be defecve in material or workmanship during the warranty period,
ViewSonic® will, at its sole opon, repair or replace the product with a like product.
Replacement product or parts may include remanufactured or refurbished parts or
components & accessories.
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty excludes and does not cover:
• Any product on which the serial number has been defaced, modied or
removed.
• Damage, deterioraon, or malfuncon resulng from:
Accident, misuse, neglect, re, water, lightning, or other acts of nature,
unauthorized product modicaon, unauthorized aempted repair, or
failure to follow instrucons supplied with the product.
Causes external to the product, such as electrical power uctuaons or
failure.
Use of supplies or parts not meeng ViewSonic®’s specicaons.
Normal wear and tear.
Any other cause which does not relate to a product defect.
• Any product exhibing a condion commonly known as “image burn-in” which
results when a stac image is displayed on the product for an extended period of
me.
• Removal, installaon, insurance, and set-up service charges.
142
How to get service:
For informaon about receiving service under warranty, contact ViewSonic®
Customer Support (Please refer to the aached “Customer Service” page). You
will need to provide your product’s serial number, so please record the product
informaon in the space provided below on your purchase for your future use.
Please retain your receipt of proof of purchase to support your warranty claim.
For Your Records
Product Name: Model Number:
Document Number: Serial Number:
Purchase Date: Extended Warranty Purchase? (Y/N)
If so, what date does warranty expire?
• To obtain warranty service, you will be required to provide (a) the original dated
sales slip, (b) your name, (c) your address, (d) a descripon of the problem, and
(e) the serial number of the product.
• Take or ship the product, in the original container packaging, to an authorized
ViewSonic® service center.
• Round trip transportaon costs for in-warranty products will be paid by
ViewSonic®.
There are no warranes, express or implied, which extend beyond the descripon
contained herein including the implied warranty of merchantability and tness for a
parcular purpose.
Exclusion of damages:
ViewSonic®’s liability is limited to the cost of repair or replacement of the product.
ViewSonic® shall not be liable for:
• Damage to other property caused by any defects in the product, damages
based upon inconvenience, loss of use of the product, loss of me, loss of
prots, loss of business opportunity, loss of goodwill, interference with business
relaonships, or other commercial loss, even if advised of the possibility of such
damages.
• Any other damages, whether incidental, consequenal or otherwise.
• Any claim against the customer by any other party.
• Repair or aempted repair by anyone not authorized by ViewSonic®.
143
Contact Informaon for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporavo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099 hp://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: disc2@hmo.megared.net.mx
Villahermosa:
Compumantenimietnos Garanzados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: compumantenimientos@prodigy.net.mx
Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: datos@puebla.megared.net.mx
Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V. Av.
Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: gacosta@qplus.com.mx
Chihuahua:
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: Cefeo@soluglobales.com
Cuernavaca:
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: aquevedo@compusupportcva.com
Distrito Federal:
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : gacosta@qplus.com.mx
Guadalajara, Jal.:
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: mmiranda@servicrece.com
Guerrero Acapulco:
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627
Monterrey:
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: aydeem@gps1.com.mx
MERIDA:
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: (52) 999-925-1916
E-Mail: rrrb@sureste.com
Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Fax: 01(52)95-15-13-67-00
E-Mail. gpotai2001@hotmail.com
Tijuana:
STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembr
Tijuana, Mexico
FOR USA SUPPORT:
ViewSonic® Corporaon
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: 800-688-6688
E-Mail: hp://www.viewsonic.com
Smart White Board Warranty Term Template In UG
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C0 M91 Y72 K24
Process Color
C0 M0 Y0 K100
Process Color
C0 M91 Y72 K24
Process Color
Pantone Black C
Spot Color
Pantone 187 C
Spot Color
Pantone Black C
Spot Color
Pantone 187 C
Or Spot Color