Table of Contents
- Safety Precautions
- Introduction
- Installation
- Making Connections
- Using Your Display
- Embedded Applications
- Appendix
- RS-232 Protocol
- Regulatory and Service Information
Viewsonic LDM135-151 User Manual
Displayed below is the user manual for LDM135-151 by Viewsonic which is a product in the Signage Displays category. This manual has pages.
Related Manuals
LDM135-151
All-in-one Direct View LED Display
User Guide
Model No. VS18324
P/N: LDM135-151
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”
2
Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding
the world’s expectations for technological evolution, innovation, and simplicity.
At ViewSonic®, we believe that our products have the potential to make a positive
impact in the world, and we are confident that the ViewSonic® product you have
chosen will serve you well.
Once again, thank you for choosing ViewSonic®!
3
Safety Precauons
Please read the following Safety Precauons before you start using the device.
• Keep this user guide in a safe place for later reference.
• Read all warnings and follow all instructions.
• Ensure there is no direct airflow from air conditioning blowing on the display.
• Do not use the device near water. To reduce the risk of fire or electric shock, do
not expose the device to moisture.
• Avoid exposing the device to direct sunlight or other sources of sustained heat.
• Do not install near any heat sources such as radiators, heat registers, stoves, or
other devices (including amplifiers) that may increase the temperature of the
device to dangerous levels.
• When moving the device, be careful not to drop or bump the device on
anything.
• Do not place the device on an uneven or unstable surface. The device may fall
over resulting in an injury or a malfunction.
• Do not place any heavy objects on the device or connection cables.
• If smoke, an abnormal noise, or a strange odor is present, immediately turn the
device off and call your dealer or ViewSonic®. It is dangerous to continue using
the device.
• Do not attempt to circumvent the safety provisions of the polarized or
grounding-type plug. A polarized plug has two blades with one wider than the
other. A grounding-type plug has two blades and a third grounding prong. The
wide blade and the third prong are provided for your safety. If the plug does not
fit into your outlet, obtain an adapter and do not attempt to force the plug into
the outlet.
• When connecting to a power outlet, DO NOT remove the grounding
prong. Please ensure grounding prongs are NEVER REMOVED.
• Protect the power cord from being treaded upon or pinched,
particularly at the plug, and at the point where it emerges from
the equipment. Ensure that the power outlet is located near the
equipment so that it is easily accessible.
• Only use attachments/accessories specified by the manufacturer.
• When a cart is used, use with caution when moving the cart/equipment
combination to avoid injury from tipping over.
• Disconnect the power plug from the AC outlet if the device is not being used for
a long period of time.
4
• Place the device in a well-ventilated area.
• Do not cover the surface of the display with any material.
• Do not block the air circulation around the display.
• Keep flammable materials away from the display.
• Refer all servicing to qualified service personnel. Service will be
required when the unit has been damaged in any way, such as:
if the power supply cord or plug is damaged;
if liquid is spilled onto or objects fall in the unit;
if the unit is exposed to moisture;
if the unit does not operate normally or has been dropped.
• Do not assemble the display by yourself.
• This panel is an advanced product that contains millions of pixels. You may
occasionally see pixel spots when viewing the screen. Since these deactivated
pixels are not a defect, the performance and reliability of the product is not
affected. For more information, please see page 89.
5
Contents
Safety Precautions ....................................................... 3
Introduction ................................................................ 8
Package Contents ...................................................................................................8
Product Overview ...................................................................................................9
Front Panel .............................................................................................................. 9
Rear Panel ............................................................................................................... 9
I/O Control Panel ................................................................................................... 10
Remote Control ..................................................................................................... 11
Installation ................................................................ 14
Wall Mounting ......................................................................................................14
Installing the Upper and Lower Wall Mount Brackets .......................................... 14
Installing the Middle Cabinets ............................................................................... 16
Installing the Left and Right Cabinet ..................................................................... 18
Connecting the System Control Box ...................................................................... 20
Installing the LED Modules .................................................................................... 22
Installing System Control Box Covers .................................................................... 23
Floor Stand Installation.........................................................................................25
Component List ..................................................................................................... 25
Constructing the Floor Stand ................................................................................ 27
Connecting the System Control Box to the Floor Base .......................................... 29
Installing the Middle Cabinets ............................................................................... 30
Installing the Left and Right Cabinet ..................................................................... 33
Connect the Network and Power Cables .............................................................. 34
Installing the LED Modules .................................................................................... 35
Installing System Control Box Covers .................................................................... 36
Making Connections .................................................. 38
Connecting to External Devices ............................................................................38
HDMI IN Connection ............................................................................................. 38
Audio Connection .................................................................................................. 38
Video Output Connection ..................................................................................... 38
USB and Networking Connections ........................................................................ 39
RS-232 Connection ................................................................................................ 39
6
Using Your Display ..................................................... 40
Powering On/Off your LED Display .......................................................................40
Home Screen ........................................................................................................41
Navigating the Home Screen ................................................................................42
Remote Control ..................................................................................................... 42
Keyboard and Mouse ............................................................................................ 42
APP Center .................................................................... ........................................ 43
Input Source .........................................................................................................44
Settings .................................................................................................................45
Settings Menu Tree ............................................................................................... 46
Network & Internet ............................................................................................... 51
Connected Devices ................................................................................................ 54
Apps & Notifications ............................................................................................. 55
Display ................................................................................................................... 58
Sound .................................................................................................................... 61
Storage .................................................................................................................. 62
System ................................................................................................................... 63
Upgrade ................................................................................................................. 65
On-Screen Display (OSD) Menu ............................................................................66
On-Screen Display (OSD) Menu Tree .................................................................... 67
Menu Options ....................................................................................................... 70
Picture ............................................................................................................... 70
Sound ................................................................................................................ 72
Time................................................................................................................... 74
NetWork ............................................................................................................ 77
Update ......................................................................... ...................................... 79
Advanced ........................................................................................................... 80
Embedded Applications ............................................. 82
ViewBoard Cast ....................................................................................................82
vSweeper ..............................................................................................................86
Browser ................................................................................................................87
WPS Office ............................................................................................................87
7
Appendix ................................................................... 88
Specifications .................................................................... .................................... 88
LED Display Stuck Pixel Definition ........................................................................89
Timing Chart .........................................................................................................90
HDMI (PC) .............................................................................................................. 90
HDMI (Video) ......................................................................................................... 91
Supported Media Formats .................................................................... ................92
Troubleshooting ...................................................................................................94
Maintenance.........................................................................................................96
General Precautions .............................................................................................. 96
Initial Operation .................................................................................................... 96
Front Panel Cleaning Instructions ......................................................................... 96
Cabinet Cleaning Instructions ............................................................................... 96
Regular Use ........................................................................................................... 97
Vacuum Suction Tool ............................................................................................. 98
LED Module Disassembly .................................................................................... 100
RS-232 Protocol ....................................................... 102
RS-232 Hardware Specification ........................................................................... 102
RS-232 Communication Setting ........................................................................... 102
Command Table .................................................................................................. 103
Regulatory and Service Information ........................ 104
Compliance Information ..................................................................................... 104
FCC Compliance Statement ................................................................................. 104
IC Warning Statement ......................................................................................... 105
Country Code Statement ..................................................................................... 105
IC Radiation Exposure Statement ........................................................................ 106
CE Conformity for European Countries ............................................................... 106
Declaration of RoHS2 Compliance....................................................................... 107
European Union Regulatory Conformance ......................................................... 107
Indian Restriction of Hazardous Substances ....................................................... 108
Product Disposal at End of Product Life .............................................................. 108
Copyright Information ........................................................................................109
Customer Service ................................................................................................ 110
Limited Warranty ................................................................................................ 111
Mexico Limited Warranty .................................................................................... 114
8
Introducon
Package Contents
Item Quanty Note
Cabinet Secons
13
4
5 secons
total
One (1) Le, three (3)
Middle, and one(1)
Right.
System Control Box
(Le and Right sides)
13
4
2 sides
Quick Start Guide
13
4
1
LED Modules
13
4
100 modules
The quanty of spare
LED modules will vary
by country.
Remote Control
13
4
1
Screws
1
2
3
45
16 x M6x10mm (1)
32 x M6x50mm Expansion (2)
32 x TA6x30mm (3)
20 x M6x16mm (4)
12 x KM3x6mm (5)
Hex Tool
13
4
1
System Control Box Covers
(Le, Middle, and Right
sides)
13
4
3
Wall Mounng Brackets
13
4
4
Vacuum Sucon Tool
13
4
1
An-Stac Gloves 2 pairs
USB-A to USB-B Cable (5m) 1
NOTE:
• This product is packed in an air transport box.
• Due to the size and weight, it is recommended that two or more people handle it.
• The base stand is an optional accessory and will be sold separately.
9
Product Overview
Front Panel
BRIGHTNESSINPUTSTAND-BY
LANUSB-BAUDIO
OUT
HDMI
1
HDMI
2
HDMI
OUT
USBUSBUSBRS232
Rear Panel
I/O Control Panel
Speaker Speaker
Power Button
and indicator
10
I/O Control Panel
BRIGHTNESSINPUTSTAND-BY
LANUSB-BAUDIO
OUT
HDMI
1
HDMI
2
HDMI
OUT
USBUSBUSBRS232
Number Item Port Descripon
1RS-232 Serial control port.
2Ambient
Light Sensor
Detects ambient light and adjusts brightness levels
automacally.
3USB 2.0 USB Reader (5V/0.5A)
4USB 3.0 USB Reader (5V/1A)
5HDMI Out Extend content out to another display device.
6HDMI In High denion input; connect to PC with HDMI output,
set-top box, or other video device.
7Audio Out Audio output to an external speaker.
8USB-B Maintenance port for external PC connecon.
9IR Receiver Receiver for the Remote Control.
10 LAN Standard RJ45 (10M/100M/1000M) Internet connecon
interface.
11 Stand-by Press to enter Stand-by mode.
12 Input Select Press to cycle through available input sources.
13 Brightness Press to cycle through brightness levels.
Locking the Control Panel
When the administrator does not want others to use the control panel, it can be
locked by pressing 1168+OK on the remote control.
1 2
9
3 3 4 5 6 6 7 8 10 11 12 13
11
Remote Control
13
8
9
11
13
13
18
17
4
2
7
10
15
16
14
5
12
6
Number Icon Item Descripon
1Power Power On/O
2 Home Back to Home Screen
3 Source Input source selecon
4 HDMI 1/2 Change to HDMI 1/2 input source
5 Blank Switch to a blank, black screen
6 Brightness Adjust the brightness level
7p/q/t/uDireconal buons
8 OK Conrm the selecon
9 i Enter the Informaon page
10 Menu Enter the Sengs menu
11 Return Return to previous
12 Play/Pause Play/Pause content
13 Forwards/Backwards Move content forwards/backwards
14 Volume Up/Down Increase/decrease the volume level
15 Numbers Numeric input buons
16 . Input key for a dot
17 Backspace/Clear Delete key for text input
18 Mute Mute/Unmute
12
Inserng Remote Control Baeries
The remote control is powered by two 1.5v "AAA" baeries.
To insert baeries into the remote control:
1. Remove the cover on the rear of the remote control.
2. Insert two “AAA” baeries, ensuring the “+” symbol on the baery matches the
“+” on the baery post.
3. Replace the cover by aligning it with the slot on the remote control and snapping
the latch shut.
WARNING: There is a risk of explosion if baeries are installed with incorrect
polarity.
NOTE:
• It is recommended that you do not mix battery types.
• Avoid exposure to heat or steam.
• Do not allow water or other liquids to splash on the remote control. If the
remote control becomes wet, wipe it dry immediately.
• Always dispose of old batteries in an environmentally friendly way. Contact
your local government for more information on how to dispose of batteries
safely.
Locking the Remote Control
When the administrator does not want others to control the remote control, it
can be locked by pressing 1169+OK on the remote control.
13
Remote Control Receiver Range
The operang range of the remote control is shown here. It has an eecve range
of 20 feet (6 meters), 30° degrees le and right. Ensure there is nothing obstrucng
the remote control’s signal to the receiver.
20 ft
30° 30°
BRIGHTNESSINPUTSTAND-BY
LANUSB-BAUDIO
OUT
HDMI
1
HDMI
2
HDMI
OUT
USBUSBUSBRS232
14
Installaon
There are two installaon methods: Wall-Mounted and Floor Stand.
Before Installing
Maintain an adequate air gap between the back of the display and any wall
for proper venlaon.
Ensure there is no direct airflow from air conditioning or heating vents
blowing on the display.
Avoid installing the display in places with high humidity.
Due to high power usage, always use power cords specically designed for
this product.
Wall Mounng
Installing the Upper and Lower Wall Mount Brackets
1490
mm
1400 mm
1000 mm
600 mm
200 mm
7 mm
12 mm
15 mm
1. Ensure the wall area and size is an appropriate installaon site.
NOTE: The height of the Upper Wall Mount Brackets must not be less than
90.55" (2.3 meters) from the ground.
2. Using the Wall Mount Bracket (pictured above) as a guide, mark each of the eight
(8) holes and pre-drill each.
3. Install the rst Upper Wall Mount Bracket with the provided screws (M6x50mm
Expansion for masonry; TA6x30mm for load bearing wood).
4. Repeat Step 2, ensuring the second Upper Wall Mount Bracket is level with the
rst upper bracket.
15
5. Install the Lower Wall Mount Brackets in the same manner as the Upper Wall
Mount Brackets. The distance between the Upper and Lower Wall Mount
Brackets is 64-1/16" (1627.5 mm).
W
a
l
l
Display
56
mm
35 mm
1.378 in
64.0625 in
4.35 in
2.205 in
110.5 mm
1627.5 mm
Ensure the wall can safely support 297.62 lbs. (135 kg).
6. Aer installing both Upper and Lower Wall Mount Brackets, the installaon wall
should look like:
NOTE: You can also install the Upper Wall
Mount Brackets, hang the screen, and
then install the Lower Wall Mount
Brackets for a more precise t.
16
Installing the Middle Cabinets
1. Ensure the Mounng Brackets on the rear of the three (3) Middle Cabinets are
posioned at the top and boom mounng posions as shown below:
2. Carefully li each Middle Cabinet up onto the Upper Wall Mount Brackets.
3. Ensure the Mounng Brackets sit securely on the Wall Mount Brackets as shown
below.
Wall Wall
Display
17
4. Push each Locking Bolt and lock each Hook with the hex tool to securely connect
each cabinet together.
NOTE: There are ve (5) Locking Bolts and 10 Hooks between each cabinet.
5. Li the remaining Middle Cabinet up onto the Upper Wall Mount Brackets,
ensuring the Mounng Brackets sit securely on the Wall Mount Brackets.
6. Repeat Step 4, securing the cabinets together with each Locking Bolt and Hook.
13
4
Push the Locking Bolt.
Lock each Hook with the hex tool.
18
Installing the Le and Right Cabinet
1. Ensure the Mounng Brackets on the rear of the Le and Right Cabinet are
posioned at the top and boom mounng posions as shown below:
2. Carefully li the Le and Right Cabinet up onto the Upper Wall Mount Brackets,
ensuring the Mounng Brackets sit securely on the Wall Mount Brackets.
3. If necessary, adjust the Le or Right Cabinet so that they t seamlessly with the
Middle Cabinets.
19
4. Push each Locking Bolt and lock each Hook with the hex tool to securely connect
the Le and Right Cabinets.
NOTE: There are ve (5) Locking Bolts and 10 Hooks between each cabinet.
13
4
Push the Locking Bolt.
Lock each Hook with the hex tool.
20
Connecng the System Control Box
1. Carefully unfold the System Control Box panel. Ensure the main system control
board is on the le.
NOTE: Use cauon as the System Control Box panel will be separated into two
pieces, however the wires are connected.
2. Align the holes of the Cabinet with the System Control Box to aach.
System Control Board
3. Further secure the System Control Box to the Cabinets with the 20 provided
screws (M6x16mm).
21
4. Connect the Network and Power cables of the Cabinets to the System Control
Box.
NOTE: There are ve (5) Network and ve (5) Power cables to connect.
Power
Network
1Network 2Network 3Network 4Network 5
22
Installing the LED Modules
Install each LED Module onto the Cabinets, being sure to match the corresponding
numbers on the Module to the Cabinet.
Please wear An-Stac Gloves before installing the LED modules.
Ensure each Module is ush and that there is lile to no gap between each.
23
Installing System Control Box Covers
There are three (3) System Control Box Covers: Le, Middle, and Right.
BRIGHTNESSINPUTSTAND-BY
LANUSB-BAUDIO
OUT
HDMI
1
HDMI
2
HDMI
OUT
USBUSBUSBRS232
BRIGHTNESSINPUTSTAND-BY
LANUSB-BAUDIO
OUT
HDMI
1
HDMI
2
HDMI
OUT
USBUSBUSBRS232
1. Begin by installing the Right Cover onto the System Control Box.
NOTE: Ensure the Power Buon cable is connected to the System Control Box
Power cable before securing the Cover.
2. Aer connecng the Power Buon cable, ensure the Right Cover is properly
aligned with the System Control Box; then secure it with the 12 provided screws
(KM3x6mm).
24
3. Repeat the above steps for the Middle and Le Cover.
BRIGHTNESSINPUTSTAND-BY
LANUSB-BAUDIO
OUT
HDMI
1
HDMI
2
HDMI
OUT
USBUSBUSBRS232
4. Your display is now ready for use.
BRIGHTNESSINPUTSTAND-BY
LANUSB-BAUDIO
OUT
HDMI
1
HDMI
2
HDMI
OUT
USBUSBUSBRS232
NOTE: An installaon video is available at:
hps://www.youtube.com/watch?v=cYmOUypjvWU&t=4s
25
Floor Stand Installaon
The oor stand is an oponal accessory. Follow the below instrucons to install
your LED Display onto the stand.
Component List
Leer Item Quanty Descripon
A1 Hex Tool
B8 M6 x 80mm Bolt
C1Le Support
D1Boom Cross Beam
E1 Right Support
F1 Top Cross Beam
26
2233.3 mm
87.925 in
25.886 in
657.5 mm
91.699 in
2329.14 mm
20.559 in
522.19 mm
71.1 in
1805.95 mm
95.517 in
2426.14 mm
25.886 in
657.5 mm
68.11 in
1730 mm
114.608 in
2911.04 mm
118.935 in
3020.95 mm
2.205 in
56 mm
1.378 in
35 mm
31.843 in
808.81 mm
80 mm
3.15 in
46 mm
1.811 in
27
Construcng the Floor Stand
1. Connect the Le Support to the Boom Cross Beam with two (2) M6 x 80mm
bolts.
12
34
A
B
C
DE
F
2. Connect the Right Support with the Boom Cross Beam with two (2) M6 x 80mm
bolts.
12
34
A
B
C
D
E
F
28
3. Connect the Top Cross Beam to the Le and Right Supports with four (4) M6 x
80mm bolts.
NOTE: Ensure the groove of the Top Cross Beam faces inwards.
12
34
A
B
C
DE
F
4. Ensure all bolts are ghtened properly.
12
34
A
B
C
DE
F
29
Connecng the System Control Box to the Floor Base
1. Carefully unfold the System Control Box panel. Ensure the main system control
board is on the le.
NOTE: Use cauon as the System Control Box panel will be separated into two
pieces, however the wires are connected.
2. Align the System Control Box to the eight (8) holes on the Boom Cross Beam and
secure it with eight (8) screws (M6x10mm).
3. Install two (2) addional screws (M6x10mm) to connect the two halves of the
System Control Box.
30
Installing the Middle Cabinets
1. Ensure the three (3) Mounng Brackets on the rear of the three (3) Middle
Cabinets are posioned as shown below:
2. Carefully li a Cabinet up onto the Floor Stand, securing the Mounng Bracket
into the support channel of the Top Cross Beam. The boom of the Cabinet will
rest on the Boom Cross Beam.
31
3. Secure the Cabinet to the Support with the provided screws (M6x10mm).
4. Push each Locking Bolt and lock each Hook with the hex tool to securely connect
each cabinet together.
NOTE: There are ve (5) Locking Bolts and 10 Hooks between each cabinet.
Push the Locking Bolt.
13
4
Lock each Hook with the hex tool.
32
5. Repeat Steps 2~4 for the remaining Middle Cabinets.
33
Installing the Le and Right Cabinet
1. Carefully li the Le and Right Cabinet up onto the Floor Stand, securing the
Mounng Bracket into the support channel of the Top Cross Beam. The boom of
the Cabinet will rest on the Boom Cross Beam.
NOTE: Ensure the holes of the Cabinet and the System Control Box are aligned.
2. Push each Locking Bolt and lock each Hook with the hex tool to securely connect
the Le and Right Cabinet to the Middle Cabinets.
NOTE: There are ve (5) Locking Bolts and 10 Hooks between each cabinet.
34
Connect the Network and Power Cables
Connect the Network and Power cables of each Cabinet to the System Control Box.
NOTE: There are ve (5) Network and ve (5) Power cables to connect.
Power
Network
1Network 2Network 3Network 4Network 5
35
Installing the LED Modules
Install each LED Module onto the Cabinets, being sure to match the corresponding
numbers on the Module to the Cabinet. Ensure each Module is ush and that there
is lile to no gap between each.
Please wear An-Stac Gloves before installing the LED modules.
36
Installing System Control Box Covers
There are three (3) System Control Box Covers: Le, Middle, and Right.
BRIGHTNESSINPUTSTAND-BY
LANUSB-BAUDIO
OUT
HDMI
1
HDMI
2
HDMI
OUT
USBUSBUSBRS232
BRIGHTNESSINPUTSTAND-BY
LANUSB-BAUDIO
OUT
HDMI
1
HDMI
2
HDMI
OUT
USBUSBUSBRS232
1. Begin by installing the Right Cover onto the System Control Box.
NOTE: Ensure the Power Buon cable is connected to the System Control Box
Power cable before securing the Cover.
2. Aer connecng the Power Buon cable, ensure the Right Cover is properly
aligned with the System Control Box; then secure it with the 12 provided screws
(KM3x6mm).
38
Making Connecons
Connecng to External Devices
HDMI IN Connecon
Media Player Connecon
Connect an HDMI cable from your
external device to an HDMI IN port on
the LED display.
PC Connecon
Connect an HDMI cable from your PC
to an HDMI IN port on the LED display.
HDMI Out
HDMI In
HDMI 1 HDMI 2
Blu-ray / DVD / DVR / Media Player
HDMI Out
HDMI In
HDMI 1 HDMI 2
Audio Connecon
Connect an audio cable from your external audio device to the Audio Out port on
the LED display.
AUDIO OUT
Stereo Amplifier
AUDIO OUT
Audio In
AUDIO OUT
Video Output Connecon
To output video via an external display device, connect an HDMI cable to the HDMI
IN port of your external display device, and the other end to the HDMI OUT port of
your LED display.
HDMI Cable
HDMI OUT
Projector
3939
USB and Networking Connecons
Just like any PC, it is easy to connect various USB devices and other peripherals to
your LED display.
USB (Type A / Type B)
• USB Type A
Plug the USB device, cable, or storage drive into the USB Type A port.
USB Type A Cable
USB Device
• USB Type B
Connect your PC with the LED display for debugging purposes via the USB Type B
port on the LED display.
USB Cable
Computer
USB Type BUSB Type A
Networking and Modem cables
Plug the network cable into the LAN port.
Network Cable
Internet
LAN
RS-232 Connecon
When you use a RS-232 serial cable to connect your LED display to an external
computer and control system certain funcons can be controlled remotely such as:
Power On/O, Volume adjustment, Input select, Brightness, and more.
Computer
RS-232 Serial Port Cable
4040
Using Your Display
Powering On/O your LED Display
1. Ensure the power cord is connected and plugged into a power outlet.
BRIGHTNESSINPUTSTAND-BY
LANUSB-BAUDIO
OUT
HDMI
1
HDMI
2
HDMI
OUT
USBUSBUSBRS232
2. Press the Power buon to turn on the LED display.
3. To turn the LED display o, press the Power buon again.
The Power buon is located on the front of the unit.
4141
Home Screen
1
2
3
4
5
Number Item Descripon
1Main Menu Access the Home Screen, APP Center, Sengs, and Input
Source.
2Time of Day
Indicator
The sky will change over the day between morning, noon,
aernoon, and night.
3Quick Access Quick access to LAN, Wi-Fi, Brightness, and Power.
NOTE: Only supported by keyboard and mouse.
4Date & Time
Automac me adjustment, me zone selecon, and 24-hour
format can all be adjusted on page 64.
The Date & Time can also be hidden from the Home Screen
under:
Sengs > Display > Launcher Sengs
5ViewSonic
Logo
The logo can be hidden from the Home Screen under:
Sengs > Display > Launcher Sengs
42
Navigang the Home Screen
Remote Control
The remote control can be used to easily navigate the Home Screen. When using
the remote control, ensure it is kept within the IR receiver range as shown below:
20 ft
30° 30°
BRIGHTNESSINPUTSTAND-BY
LANUSB-BAUDIO
OUT
HDMI
1
HDMI
2
HDMI
OUT
USBUSBUSBRS232
Keyboard and Mouse
When connected to the USB Type-A port of the display, a keyboard and mouse can
also be used to navigate the Home Screen.
USB Type A Cable
USB Device
The mouse pointer will appear as an orange dot on the display when used:
• The le mouse buon will conrm acons.
• The right mouse buon will go back to the previous layer.
• Keyboard shortcuts and hot keys are also supported, including: audio
adjustment, mute, and back to the Home Screen.
4343
APP Center
Installed applicaons will be in the APP Center.
Icon Name Descripon
Browser Web browser
Display Wirelessly mirror your desktop
EAirplay AirPlay mirroring
EnterpriseAgent Device management
File Manager File explorer
Manager Remote device management
Revel Digital Signage Manage digital signage
SureMDM Nix Secure, monitor, and manage devices
WPS Oce Create documents, spreadsheets, and
presentaons
vCastReceiver Receive casted content from devices
vSweeper Clear up storage space
NOTE: Preloaded applicaons are subject to change without noce.
44
Input Source
The display supports two input sources: HDMI 1 and HDMI 2.
NOTE: Both input sources support HDMI 2.0.
4545
Sengs
Adjust and view the display’s sengs.
Menu Descripon
Network & Internet View and adjust Wi-Fi, Data Usage, Ethernet, Potable
Hotspot, and VPN
Connected Devices View and adjust Connected Devices
Apps & Nocaons View and adjust App Info., Nocaons, App Permissions,
Default Apps, and Special App Access
Display
View and adjust Brightness Level, Ambient Light Sensor,
Font Size, Startup & Shutdown, Input Seng, and Launcher
Sengs
Sound View and adjust Media Volume
Storage View and adjust Device Storage
System View and adjust Languages & Input, Date & Time, Reset, and
About Device
Upgrade View and adjust OTA Upgrade and Local Update
4646
Sengs Menu Tree
Main Menu Sub-menu Menu Opon
Network &
Internet
Wi-Fi
Wi-Fi On
O
Wi-Fi List Add Network
Wi-Fi Preference
Open Network
Nocaon
On
O
Keep Wi-Fi on
During Sleep
Advanced
Data Usage
Wi-Fi Data Usage
Network
Restricons
Meter Wi-Fi
Network
On
O
Ethernet
Ethernet On
O
Ethernet IP Mode
Ethernet Details
Portable
Hotspot
Portable Wi-Fi
Hotspot
On
O
Set up Wi-Fi
Hotspot
VPN
Connected
Devices
Connected
Devices
On
O
4747
Main Menu Sub-menu Menu Opon
Apps &
Nocaons
App Info. Installed Apps Disable
Force Stop
Nocaons
Allow
Nocaons Dots
On
O
On the Lock
Screen
Don’t Show
Nocaons at
All
Show All
Nocaon’s
Content
App
Permissions
Body Sensors
Calendar
Camera
Contacts
Locaon
Microphone
Phone
SMS
Storage
Default Apps
Assist & Voice
Input
Browser
Home
Opening Links
4848
Main Menu Sub-menu Menu Opon
Apps &
Nocaons
Special App
Access
Baery
Opmizaon
Device Admin
Apps
Do No Disturb
Access
Display Over other
Apps
VR Helper Services
Modify System
Sengs
Nocaon
Access
Picture-in-Picture
Premium SMS
Access
Unrestricted Data
Access
Usage Access
Install Unknown
Apps
Display
Brightness
Level (-/+, 1~8)
Ambient Light
Sensor
On
O
Font Size (-/+, 1~4)
Other Display
Sengs
Display Sengs
Custom
Resoluon
W: 800~1920
H: 600~1080
Custom DPI (-/+,
100~240)
Custom
Wallpaper
Boot Logo Sengs Video Logo
4949
Main Menu Sub-menu Menu Opon
Display
Startup &
Shutdown
Last Shutdown
Channel
Default Startup
Channel
Home
HDMI 1
HDMI 2
APP (Display)
APP
(vCastReceiver)
Standby Mode Hibernate
Sleep
Splash Screen
ViewSonic
Black
Blue
Input Seng
Input Alias
HDMI 1 Display
Hide
HDMI 2 Display
Hide
Signal Source
Detect HDMI Enable
Disable
Launcher
Sengs
ViewSonic Logo On
O
Date & Time On
O
Theme
Sound Media Volume (-/+, 0~100)
Storage Device Storage
Internal Shared
Storage
Storage
Manager
On
O
Photos & Videos
Music & Audio
Games
Movie & TV
Portable Storage
5050
Main Menu Sub-menu Menu Opon
System
Language &
Input
Languages
Virtual Keyboard
Remote
Controller Input
Method
Manage
Keyboards
Physical Keyboard
Hi Keyboard
Hi Keypad
Keyboard
Assistance
Gestures
Advanced
Preferred Engine
Language
Speech Rate
Pitch
Date & Time
Automac Date &
Time
On
O
Select Time Zone
Use 24-hour
Format
On
O
Reset
Network Sengs
Reset
Reset App
Preferences
Factory Data Reset
About Device
Status
Legal Informaon
Model
Kernel Version
Build Number
Total Time
Upgrade
OTA Upgrade OTA Cloud Server
Local Update sda1
SDcard
5151
Network & Internet
Sub-menu Descripon
Wi-Fi
Select Wi-Fi to enter the Wi-Fi selecon interface. Then
select the desired Wi-Fi network and enter the password.
You can select Add Network in the Wi-Fi selecon screen
to manually add a Wi-Fi network.
Select Wi-Fi Preferences to view Wi-Fi usage preferences,
Wi-Fi connecon ps, etc.
5252
Sub-menu Descripon
Data Usage
Select Data Usage to review data usage and network
restricons.
Specic App’s trac can be reviewed as well in Wi-Fi Data
Usage.
Restricons can be placed on specic network trac
under Network Restricons.
Ethernet
Select Ethernet to enable/disable Ethernet, review DNS,
and IP mode.
5353
Sub-menu Descripon
Portable Hotspot
Enable/disable Portable Wi-Fi Hotspot under Portable
Hotspot.
VPN
Review and add VPNs.
5454
Connected Devices
Enable/disable device connecon, review connected devices, and search and
connect to other devices.
5555
Apps & Nocaons
Sub-menu Descripon
App Info.
Select App Info to view installed applicaons and their
detailed informaon.
You can also disable the app, review nocaons and
permissions, and adjust further sengs.
5656
Sub-menu Descripon
Nocaons
Under Nocaons, you can adjust each applicaons
nocaon sengs.
You can also allow/disallow nocaon dots and
nocaons on the lock screen.
App Permissions
Select App Permissions to manage various applicaon
permissions.
5757
Sub-menu Descripon
Default Apps
Select your default applicaons.
Special App Access
Manage addional applicaon sengs.
5858
Display
Sub-menu Descripon
Brightness Level
Adjust the brightness level by eight (8) levels.
Ambient Light Sensor Detects ambient light and adjusts brightness levels
automacally.
Font Size
Preview and adjust the font size on the display.
Others Display Sengs Adjust the Resoluon, DPI, wallpaper and other display
sengs.
5959
Sub-menu Descripon
Startup & Shutdown
Startup Channel
Last Shutdown Channel: Start in the channel that was last
used before the previous shutdown.
Default Startup Channel: Select a specic startup channel
(Home, HDMI 1/2, APP(Display), APP(vCastReceiver)).
Standby Mode
Hibernate: Power o the screen only.
Sleep: Power down the display to minimal power
consumpon (0.5W).
Splash Screen
Change the boot screen to black, blue, or the ViewSonic
logo.
Input Seng
Input Alias Switch
Display or hide HDMI 1 or HDMI 2 input source.
Signal Source Detect
Enable or disable HDMI input detecon.
6161
Sound
Sub-menu Descripon
Media Volume Adjust the volume level of the display.
6262
Storage
Sub-menu Descripon
Device Storage Total internal storage used.
Internal Shared Storage Internal storage allocaon.
Portable Storage External storage device details.
6363
System
Sub-menu Descripon
Languages & Input Languages
Language selecon.
Virtual Keyboard
Select your input method.
Physical Keyboard
Bluetooth and physical keyboard input sengs.
Advanced
Adjust Input Assistance, Gestures, Pointer Speed, and Text-
to-Speech output.
6464
Sub-menu Descripon
Date & Time
Automac Date & Time
Enable or disable automac me adjustment.
Select Time Zone
Choose your appropriate me zone.
Use 24-hour Format
Enable or disable 24-hour me format.
Reset Network Sengs Reset
Reset current network sengs.
Reset App Preferences
Reset current app preferences.
Factory Data Reset
Restore the display to default factory sengs.
About Device
View informaon about the display.
6565
Upgrade
Sub-menu Descripon
OTA Upgrade Auto Update
Automacally apply updates as they become available or
schedule the default update date and choose “Hibernate”
as the Standby Mode, and the system will automacally
update the schedule aer shutdown.
Manual Update
Check Update: The system will check for the latest FW
automacally. If a new FW version is found, conrm the
new FW is needed and then manually run the update.
Local Update: Plug in a USB drive with the FW update in
.zip format and run the .zip le to update the FW.
6666
On-Screen Display (OSD) Menu
Use the On-Screen Display (OSD) Menu to adjust sengs.
NOTE: The OSD Menu is only available when there is an acve input source, e.g.
HDMI.
To open and operate the OSD Menu:
1. Press the MENU buon on the remote control.
2. Press q/p/t/u on the remote control to select menu items or adjust values.
3. Press OK to conrm your selecon.
4. Press the RETURN buon to go back to the previous menu level.
5. Press the MENU buon to exit the OSD Menu.
6767
On-Screen Display (OSD) Menu Tree
Main Menu Sub-menu Menu Opon
Picture
Picture Mode Mode
Standard
Vivid
So
User
Brightness (-/+, 0~100)
Advanced
Color Temp
Standard
Cool
Warm
Noise
Reducon
O
Low
Middle
High
PC Mode
PC
Video
Auto
Picture Reset
Sound
Sound Mode
Sound Mode
Standard
News
Music
Movie
Sports
User
EQ_120Hz (-/+, 0~100)
EQ_500Hz (-/+, 0~100)
EQ_1.5KHz (-/+, 0~100)
EQ_5KHz (-/+, 0~100)
EQ_10KHz (-/+, 0~100)
Advanced Balance (-/+, -50~50)
Audio Reset
6868
Main Menu Sub-menu Menu Opon
Time Time Setup
Time Seng Date Picker
Shutdown Time
Repeat:
O/Once/Every day/ Workday
Time
Power ON Time
Repeat:
O/Once/Every day/ Workday
Time
Source HDMI 1
HDMI 2
Sleep Timer O/1/10/20/30/60/90/120/ 180/240
min
Power Saving O/1/3/5/10 min
Time Sync Network Time
O
Time Zone
Shanghai/Calcua/Harare/Karachi/
Brazzaville/Beirut/Jerusalem/Tehran/
Baghdad/Ulaanbaatar/Damascus/
Sydney/Paris/Rome/London/Dubai/
Tokyo/US-PT
NetWork
Ethernet
Seng
Ethernet Switch O
On
Connecon
Mode
DHCP IP
Stac IP
Network Status
WiFi Seng
WiFi Switch O
On
WiFi List
Scan WiFi List
Add WiFi
network
Network Status
Update Local Update SD Card
6969
Main Menu Sub-menu Menu Opon
Advanced
Language Menu Language
English
Français
Español
Deutsch
Русский
Dutch
繁體中文
简体中文
Turkish
Arabic
Restore Restore Seng
Restore Default
About System
CPU
GPU
Memory
Device Space
OS Version
Soware
Version
7070
Menu Opons
Picture
1. Press MENU on the remote control to display the OSD Menu.
2. Then press OK or use q/p/t/u on the remote control to select the Picture
menu.
3. Press q/p to select the menu opon. Then press OK to display its sub-menu, or
press t/u to adjust/select the seng.
NOTE: Some sub-menu opons may have another sub-menu layer.
7171
Menu Opon Descripon
Picture Mode
Standard
For normal indoor ambient light intensity.
Vivid
Higher brightness level. For bright, indoor areas.
So
For dark environments. Lower brightness level.
User
Custom user seng.
Brightness
Adjust the black levels of the screen image.
Advanced
Color Temp
• Standard: Default standard.
• Cool: Set the color temperature to 7500K.
• Warm: Set the color temperature to 5000K.
Noise Reducon
Reduce image noise and distoron. Not available for HDMI input.
PC Mode
• Auto: Automacally detect input source.
• PC: Set the input source to PC.
• Video: Set the input source to Video.
Picture Reset
Restore the sengs to default.
7272
Sound
1. Press MENU on the remote control to display the OSD Menu.
2. Then press OK or use q/p/t/u on the remote control to select the Sound
menu.
3. Press q/p to select the menu opon. Then press OK to display its sub-menu, or
press t/u to adjust/select the seng.
NOTE: Some sub-menu opons may have another sub-menu layer.
7373
Menu Opon Descripon
Sound Mode
Standard
Balanced sound quality and eects. Ensures a natural sound
presentaon.
News
Reduce the bass and treble, improve voice clarity.
Music
Vibrant treble and stronger bass.
Movie
Enhance the sense of space.
Sports
Enhanced focus on dialogue and speech.
User
Customize the audio equalizer.
Advanced
Balance
Adjust the audio balance from -50~50.
Audio Reset
Restore the sengs to default.
7474
Time
1. Press MENU on the remote control to display the OSD Menu.
2. Then press OK or use q/p/t/u on the remote control to select the Time menu.
3. Press q/p to select the menu opon. Then press OK to display its sub-menu, or
press t/u to adjust/select the seng.
NOTE: Some sub-menu opons may have another sub-menu layer.
Menu Opon Descripon
Time Seng
Set the me and date.
Shutdown Time
Schedule a shutdown me and frequency.
7575
Menu Opon Descripon
Power ON Time
Schedule a power on me and frequency and e to the input
source.
Sleep Timer
Set a specic me for the display to enter stand-by mode.
Power Saving
Set a specic me for the display to enter stand-by mode aer
no input source is detected.
7676
Menu Opon Descripon
Time Sync
Toggle network synchronizaon On or O.
Time Zone
Select the appropriate me zone for your area.
7777
NetWork
1. Press MENU on the remote control to display the OSD Menu.
2. Then press OK or use q/p/t/u on the remote control to select the NetWork
menu.
3. Press q/p to select the menu opon. Then press OK to display its sub-menu, or
press t/u to adjust/select the seng.
NOTE: Some sub-menu opons may have another sub-menu layer.
Menu Opon Descripon
Ethernet Seng
Ethernet Switch
Toggle the wired network connecon On or O.
Connecon Mode
Select the network connecon method, DHCP IP or Stac IP.
NOTE: If Manual IP is selected, you need to congure the IP,
Netmask, Gateway, and DNS.
Network Status
View the network connecon status.
7878
Menu Opon Descripon
WiFi Seng
WiFi Switch
Toggle the WiFi connecon On or O.
WiFi List
View the available Wi-Fi networks, or add manually.
Network Status
View the network connecon status.
7979
Update
1. Press MENU on the remote control to display the OSD Menu.
2. Then press OK or use q/p/t/u on the remote control to select the Update
menu.
3. Press q/p to select the menu opon. Then press OK to display its sub-menu.
Menu Opon Descripon
Local Update Update the display by using the update le on an SD Card or USB
ash drive.
8080
Advanced
1. Press MENU on the remote control to display the OSD Menu.
2. Then press OK or use q/p/t/u on the remote control to select the Advanced
menu.
3. Press q/p to select the menu opon. Then press OK to display its sub-menu, or
press t/u to adjust/select the seng.
NOTE: Some sub-menu opons may have another sub-menu layer.
Menu Opon Descripon
Language
Menu Language
Set the OSD Menu language.
Restore
Restore Seng
Reset the OSD sengs.
Restore Default
Restore to factory default sengs.
NOTE: All sengs will be reset to default, including any
addional APPs installed by the user.
8181
Menu Opon Descripon
About System
View system informaon such as: CPU core count, GPU core
count, Memory used, Storage Space remaining, OS version, and
Soware version.
82
Embedded Applicaons
ViewBoard Cast
Working with ViewBoard® Cast soware, the vCastReceiver app, will allow the LED
display to receive vCastSender screen sharing (Windows/Mac/Chrome) and mobile
(iOS/Android) users’ screens, photos, videos, annotaons, and camera(s).
Network Informaon
• ViewBoard® Cast soware, laptops, and mobile devices can be connected to the
same subnet and across the subnet as long as it can communicate between the
two.
• Connected devices will show up under “Device List” on the same subnet
connecon.
• If the device does not show up under “Device List”, users will need to key-in the
on-screen PIN-code.
ViewBoard Cast is a wireless peer to peer data communicaon, therefore the
following port sengs are required:
Ports:
• CP: 56789, 25123, 8121, and 8000
• UDP: 48689 and 25123
Port and DNS acvaon:
• Port: 8001
• DNS: h1.ee-share.com
8383
Cast Sender from Windows-based Devices, Macbook, and Chrome devices.
Mac, Windows, Chrome Devices:
1. Make sure your device is connected to the same network as the display.
2. Open a web browser and enter the address that is shown on the display to
download the applicaon.
3. Launch the applicaon and click the connect icon next to the Device Name.
NOTE: If the device is not listed, click Connect with PIN-Code and input the pin-
code displayed on the display.
8484
Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS
based phone/tablet.
Android/iOS:
1. Make sure your device is connected to the same network as the display.
2. Scan the QR Code that is shown on the display to download the client applicaon
directly from the server, or download from the Google Play Store or the Apple
Store.
3. Launch the applicaon and select the correct Device Name and input the pin
to connect. You can also directly input the pin-code displayed on the display to
connect.
Apple AirPlay®:
1. Make sure your device is connected to the same network as the display.
2. Directly open AirPlay and select the Device Name to connect.
3. Another “AirPlay Password” will be generated on-screen for the connecon.
8585
Cast Out from a Mobile Device that Supports Annotaon
Item Descripon
Toggle Click to hide or display tool bar
Home Click to return to the Home interface
Return Click to return to previous operaon interface
Folder Click to view or open the mobile device’s internal le
Screen
sharing
Click to share screen
(Android 5.0 and above supported)
Touch Click to change to touch mode
Pen Click to make annotaons, and to change color and thickness
Clear Click to clear everything on the screen
Camera Click to use the camera and send the image to the ViewBoard
8686
vSweeper
Remove unnecessary data and unwanted les.
Advanced Sengs can also be customized to the user’s needs.
8787
Browser
Web browser for surng the Internet.
WPS Oce
Create, edit, and view Documents, Memos, Presentaons, and Spreadsheets.
88
Appendix
Specicaons
Item Category Specicaons
Model LDM135-151
LED Screen Type Direct View LED Display
Size 135”
Acve Size 118.11” (H) x 66.44” (V)
3,000 mm (H) x 1,687.5 mm(V)
Pitch Size 1.5625 mm
Resoluon FHD, 1920 x 1080
Refresh Frequency 3840Hz
Contrast Rao 6000:1 (Typical)
Brightness 100-600 cd/m2 (8 levels of adjustments)
LED Lifespan 100,000 hours
Input Signal 2 x HDMI (1920 x 1080 @ 60Hz, HDCP 1.4)
1 x LAN (RJ45)
1 x USB Type A (3.0)
2 x USB Type A (2.0)
Output Signal 1 x HDMI (1080p @ 60Hz)
1 x Audio Out (3.5 mm)
1 x USB Type B (for debug)
1 x USB Type A (Power)[5V/1A x 1; 5V/0.5A x 2]
Speaker Output 5W x 2 Stereo
RS-232 RS-232 Serial Control
Power Voltage 100-120V/30A ~ 50/60Hz
220-240V/15A ~ 50Hz
(vary by country)
Operang
Condions
Temperature 32° F to 104° F (0° C to 40° C)
Humidity 20%~80% non-condensing
Altude ≤ 6,562 (2,000 m)
Storage
Condions
Temperature -4° F to 140° F (-20° C to 60° C)
Humidity 10%~90% non-condensing
Altude ≤ 6,562 (2,000 m)
Physical
Dimensions
(W x H x D)
w/o Wall Mount 3,020.95 x 1,805.95 x 35 mm
(118.94” x 71.10” x 1.38”)
w/ Wall Mount 3,020.95 x 1,805.95 x 56 mm
(118.94” x 71.10” x 2.2”)
Weight Physical 135 kg (297.62 lb)
Power
Consumpon
On 2,030W (Normal)
2,900W (Max)
Sleep <0.5W
O <0W
NOTE: Product specicaons are subject to change without noce.
8989
LED Display Stuck Pixel Denion
Item Acceptance Criteria
Stuck Pixel
(whole display) ≤ 60 stuck pixels
Stuck Pixel
(as marked in green) ≤ 15 stuck pixels
Stuck Pixel
(Single Module) ≤ 6 stuck pixels
9090
Timing Chart
HDMI (PC)
Resoluon Refresh Rate (Hz)
640 x 480 60, 72, 75
720 x 400 70, 85
800 x 600 56, 60, 72, 75
832 x 624 75
1024 x 768 60, 70, 75
1152 x 864 60, 70, 75
1152 x 870 75
1280 x 720 60
1280 x 960 60
1280 x 1024 60, 75
1360 x 768 85
1440 x 900 60
1680 x 1050 60
1600 x 1200 60, 70, 75
1920 x 1080 60
1920 x 1200 60
9191
HDMI (Video)
Video Resoluon Refresh Rate (Hz)
480i 720 x 480 60
1440 x 480 60
576i 720 x 576 50
1440 x 576 50
480p 720 x 480 60
576p 720 x 576 50
1440 x 576 50
720p 1280 x 720 60
1080i 1920 x 1080 50, 60
1080p 1920 x 1080 24, 25, 30, 50, 60
NOTE:
• The computer text quality is opmal in HD 1080 mode (1920 x 1080, 60Hz).
• Your computer display screen might appear dierent depending on the
manufacturer and your operang system.
• Consult your computer’s instruconal manual on how to connect to an
external display.
• If a vercal and horizontal frequency-select mode exists, select 60Hz
(vercal) and 67.5KHz(horizontal). In some cases, abnormal signals (such
as stripes) might appear on the screen when the computer power is turned
o (or if the computer is disconnected). If this is the case, press the [INPUT
SOURCE] buon to enter the video mode and supply an acve signal.
• The display mings conform to VESA and CTA standards.
• For 4:3 content, the screen will display them in the center of the screen
and maintain a 4:3 aspect rao.
• The opmal vercal frequency for each mode is 60Hz.
9292
Supported Media Formats
Mulmedia Codec Formats
Type File Type Codec Ability
Photo PNG Max Resoluon: 8000 × 8000
Min Resoluon : 4 x 4
JPEG/JPG Max Resoluon: 8000 × 8000
Min Resoluon : 4 x 41
Video .3gp H.263 Max Resoluon: 1920 x 1080 30
Audio: AMR_NB
MPEG-4 Max Resoluon: 1920 x 1080 30
Audio: AMR_NB
.avi MPEG-2/4 Max Resoluon: 1920 x 1080 30
Audio: MPEG_Audio_Layer3
MJPEG Max Resoluon: 1920 x 1080 30
Audio: MPEG_Audio_Layer3
.v H.264 Max Resoluon: 1920 x 1080 30
Audio: AAC 2.0
.mkv H.264 Max Resoluon: 1920 x 1080 30
Audio: AAC 2.0
H.265 Max Resoluon: 1920 x 1080 30
Audio: AAC 2.0
.mp4 H.264 Max Resoluon: 3840 x 2160 30
Audio: MPEG_Audio_Layer3
H.265 Max Resoluon: 3840 x 2160 30
Audio: MPEG_Audio_Layer3
MPEG-4 Max Resoluon: 1920 x 1080 30
Audio: MPEG_Audio_Layer3
.vob MPEG-2 Max Resoluon: 1920 x 1080 30
Audio: PCM
.mpg/.mpeg MPEG-2 Max Resoluon: 1920 x 1080 30
Audio: MPEG_Audio_Layer3
1 Progressive support 4000 × 4000; baseline support 8000 x 8000.
9393
Type File Type Codec Ability
Audio .aac GAAC Sample Rate: 8K~96KHz
Bit Rate: 24K~576Kbps
.ape Monkey’s Audio Sample Rate: max 48KHz
Bit Rate: max 1411Kbps
.ac FLAC Sample Rate: max 192KHz
Bit Rate: max 1411Kbps
.m4a ALAC Sample Rate: 8K~96KHz
Bit Rate: 24K~576Kbps
.mp3 MPEG1/2 layer 3 Sample Rate: 8K~48KHz
Bit Rate: 32K~320Kbps
.ogg Vorbis Sample Rate: 8K~48KHz
Bit Rate: max 256Kbps
.wav LPCM Sample Rate: 8K~192KHz
Bit Rate: max 320Kbps
94
Troubleshoong
Problem or Issue Possible Soluons
Remote Control is not
working
1. Check whether something is obstrucng the
display’s remote control receiver.
2. Check whether the baery polaries in the remote
control are installed correctly.
3. Check whether the baeries need to be replaced.
The unit turns o
unexpectedly
1. Check whether Sleep mode is enabled.
2. Check if there is a power outage in your area.
3. Turn on the display, provide an acve signal, and
see if the problem is with the signal or external
control system.
The power indicator
is o, and there is no
response
1. Ensure the power cable is connected and not loose.
2. Check that the power outlet is funconing properly
and meets the required electrical requirement.
The display does not
recognize the USB
storage device
1. Ensure the drive is either formaed for FAT32 or
NTFS.
2. If the USB storage device needs external power,
connect its power adapter to an electrical outlet.
Video Not Working Properly
Problem or Issue Possible Soluons
No picture/No sound
1. Check the Power status.
2. Check the signal cable.
3. Use the remote control to ensure the input source
seng is the same as the connected device.
Picture is unclear or
cuts in and out
1. Check the signal cable.
2. Check if other electronics or dierent signal types
are interrupng the signal.
3. An oponal acve video cable or oponal video
extender is required for a long distance source.
95
Problem or Issue Possible Soluons
Poor picture
1. Adjust chroma and/or brightness sengs in the
menu.
2. Check the signal cable.
3. Use the display’s nave resoluon for the source.
Audio Not Working Properly
Problem or Issue Possible Soluons
No sound
1. Press the Mute/Unmute buon.
2. Adjust the volume.
3. Check the audio cable connecon (if used).
4. If using a computer digital video with embedded
audio, ensure the computer speakers are set to
external speakers.
One speaker only
1. Adjust the sound balance in the menu.
2. Check the le and right sound control panel sengs
of the computer or media player source.
3. Check the audio cable connecon (if used).
4. Ensure the content has two audio channels and not
mono.
96
Maintenance
General Precauons
• The LED lights used in the modules are suscepble to ESD (Electrostac
discharge). To prevent damage to the LED lights, do not touch them with bare
hands or with conducve materials when handling.
• It is recommended to regularly inspect all installed components.
• Do not bring objects close to the venlaon holes of the display. Burns or
personal injuries may occur if any body parts are brought too close.
• Be sure to power o and disconnect all cables before moving the display. Moving
the display with its cables aached may damage the cables and thus cause re
or electric shock.
• Power o and disconnect the power plug from the wall outlet as a safety
precauon before performing any type of cleaning or maintenance.
Inial Operaon
• If a new screen has been stowed for less than three (3) months, it can be used at
normal brightness during its rst use.
• If a new screen has been stowed for more than three (3) months, the brightness
should be set at 30% for its rst use and allowed to operate for two (2) hours
connuously. Aer two (2) hours of use, power o for 30 minutes. The new
screen is now ready for normal brightness usage.
Front Panel Cleaning Instrucons
• Use cool, compressed air to remove dust when the power is o. If the dust
cannot be removed, the LED module should be replaced.
• Do not scratch and do not put pressure on the panel surface with ngers or any
abrasive object.
• Do not use volale substances such as sprays, solvents, or thinners.
Cabinet Cleaning Instrucons
• Do not allow water or detergent to come into contact with the surface of the
display. If water or moisture gets inside the unit, a system malfuncon or
electrical shock may occur.
• Do not scratch and do not put pressure on the cabinet with any abrasive objects
of any kind.
• Do not use volale substances such as sprays, solvents, or thinners on the
cabinet.
• Do not place anything made from rubber or PVC near the cabinet for any
extended periods of me.
97
Regular Use
• It is recommended to turn on the display at least once a month for more than
eight (8) hours. During a wet and rainy season, it is recommended to turn on the
display at least once a week.
• Avoid using full white, full red, full blue, or full green content for an extended
period to avoid excessive power usage thus aecng the LED lifespan.
98
Vacuum Sucon Tool
Package Contents
Installation
Service
Website
Phone
Online Service
Address
Fax
Email
Compliance Information
Imformation
UG Download
項目符號
Make connection
● HDMI cable
● Power cable x 4
● Remote control
● AAA battery x 2
● Quick start guide
● Compliance statement
● Webcam plate x 1
● Wall mount screws x 4, webcam screws x 5
1A
1A
ViewSonic Corporation (US/Canada/Latin America)
www.viewsonic.com/support/product-registration
12 3 4 5
7 8 96
12 3 4 5
7 8 9
6
KG
Off
12
99
Charging the Baery
1
2
Changing the Baery
1
2
100
LED Module Disassembly
1 2
3 4
101
Overview
1
4
5
6
7
8
2
3
Number Item Descripon
1
4
5
6
7
8
2
3
Lanyard Ring Lanyard aachment point.
1
4
5
6
7
8
2
3
Regulang Valve Adjust the sucon force level. Cover the valve for the
strongest sucon force.
1
4
5
6
7
8
2
3
LED Module Contact
Silicone So contact surface for LED module removal.
1
4
5
6
7
8
2
3
Power Display Baery indicator.
1
4
5
6
7
8
2
3
Power Switch Turn the device On/O.
1
4
5
6
7
8
2
3
Start Buon Engage/Disengage the sucon force.
1
4
5
6
7
8
2
3
Baery Removal
Buon Press to remove the baery.
1
4
5
6
7
8
2
3
Charging Port Port for baery charging.
Specicaons
Item Descripon
Model LD-MK-001
Sucon Face Dimension 134 x 194 mm
(5.27" x 7.64")
Available Module Size 192 x 192 to 500 x 500 mm
(7.56" x 7.56" to 19.69" x 19.69")
Product Dimension 152 x 140 x 210 mm
(5.98" x 5.51" x 8.27")
Weight 1.17 kg
(2.58 lbs)
Working Duraon 17 minutes
Working Temperature 3 to 55° C (37.4 to 131° F)
102
RS-232 Protocol
This document describes the hardware interface and soware protocols of RS-232
serial communicaon between the ViewSonic LED Display and computers or control
systems.
RS-232 Hardware Specicaon
ViewSonic RS-232 serial port on the lower le side:
1. Connector type: DB 9-Pin Female
2. Use of straight-through parallel cable for connecon
3. Pin Assignment:
Female DB 9-Pin Pin # Signal Remark
1 NC
2 TXD Output from Display
3 RXD Input to Display
4 NC
5 GND GND
6 NC
7 NC
8 NC
9 NC
frame GND
RS-232 Communicaon Seng
- Baud Rate Select: 115200bps (xed)
- Data bits: 8 bits (xed)
- Parity: None (xed)
- Stop Bits: 1(xed)
103
Command Table
Funcon Command Code (Hex) HEX Data Range
Power On 21 38 30 31 73 21 30 30 31 0D
Power O (Standby) 21 38 30 31 73 21 30 30 30 0D
Get-Power Status 6C 38 30 31 67 6C 30 30 30 0D
Input Select: HDMI 1 22 38 30 31 73 22 30 30 34 0D
Input Select: HDMI 2 22 38 30 31 73 22 30 31 34 0D
Get-Input Select 6A 38 30 31 67 6A 30 30 30 0D
Input Select: Home 22 38 30 31 73 22 30 30 41 0D
Brightness: Down (-1) 24 38 30 31 73 24 39 30 30 0D
Brightness: Up (+1) 24 38 30 31 73 24 39 30 31 0D
Volume: Down (-1) 35 38 30 31 73 35 39 30 30 0D
Volume: Up (+1) 35 38 30 31 73 35 39 30 31 0D
Get-Volume 66 38 30 31 67 66 30 30 30 0D
Mute: OFF 36 38 30 31 73 36 30 30 30 0D
Mute: ON (mute) 36 38 30 31 73 36 30 30 31 0D
Get-Mute 67 38 30 31 67 67 30 30 30 0D
Number (0~9) 40 38 30 31 73 40 30 30 3x 0D x = 0~9
Key Pad: UP 41 38 30 31 73 41 30 30 30 0D
Key Pad: DOWN 41 38 30 31 73 41 30 30 31 0D
Key Pad: LEFT 41 38 30 31 73 41 30 30 32 0D
Key Pad: RIGHT 41 38 30 31 73 41 30 30 33 0D
Key Pad: ENTER 41 38 30 31 73 41 30 30 34 0D
Key Pad: INPUT 41 38 30 31 73 41 30 30 35 0D
Key Pad: MENU 41 38 30 31 73 41 30 30 36 0D
Key Pad: EXIT 41 38 30 31 73 41 30 30 37 0D
Get-Operaonal Hours 31 38 30 31 67 31 30 30 30 0D
104
Regulatory and Service Informaon
Compliance Informaon
This secon addresses all connected requirements and statements regarding
regulaons. Conrmed corresponding applicaons shall refer to nameplate labels
and relevant markings on the unit.
FCC Compliance Statement
This device complies with part 15 of FCC Rules. Operaon is subject to the following
two condions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operaon. This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protecon against harmful
interference in a residenal installaon. This equipment generates, uses, and
can radiate radio frequency energy, and if not installed and used in accordance
with the instrucons, may cause harmful interference to radio communicaons.
However, there is no guarantee that interference will not occur in a parcular
installaon. If this equipment does cause harmful interference to radio or television
recepon, which can be determined by turning the equipment o and on, the user
is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separaon between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
The antenna(s) used for this transmier must not be collocated or operang in
conjuncon with any other antenna or transmier.
The device was tested and complies to measurement standards and procedures
specied in FCC CFR Tile 47 Part 15 Subpart C.
105
FCC Radiaon Exposure Statement
This equipment complies with FCC radiaon exposure limits set forth for an
uncontrolled environment. End users must follow the specic operang instrucons
for sasfying RF exposure compliance.
This transmier must not be co-located or operang in conjuncon with any other
antenna or transmier. This equipment should be installed and operated with a
minimum distance of 20 cenmeters between the radiator and your body.
The users manual or instrucon manual for an intenonal or unintenonal radiator
shall cauon the user that changes or modicaons not expressly approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.
Warning: You are cauoned that changes or modicaons not expressly approved
by the party responsible for compliance could void your authority to operate the
equipment.
IC Warning Statement
This device complies with Industry Canada license- exempt RSS standard(s).
Operaon is subject to the following two condions: (1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operaon of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux
appareils radio exempts de licence. L’exploitaon est autorisée aux deux condions
suivantes : ( 1 ) l’appareil ne doit pas produire de brouillage, et ( 2) l’ulisateur de
l’appareil doit accepter tout brouillage radioélectrique subi, méme si le brouillage
est suscepble d’en compromere le fonconnement.
Country Code Statement
For product available in the USA/Canada market, only channel 1~11 can be
operated. Selecon of other channels is not possible.
Pour les produits disponibles aux États-Unis/Canada du marché, seul le canal 1 à 11
peuvent être exploités. Sélecon d’autres canaux n’est pas possible.
106
IC Radiaon Exposure Statement
This equipment complied with IC RSS-102 radiaon exposure limits set forth for
an uncontrolled environment. This equipment should be installed and operated
with minimum distance 20cm between the radiator & your body. The device for
the band 5150-5825 MHz is only for indoor usage to reduce potenal for harmful
interference to co-channel mobile satellite systems.
Cet équipement est conforme aux limites d’exposion aux rayonnements IC
établies pour un environnement non contrôlê. Cet équipement doit être installé
et ulize avec un minimum de 20cm de distance entre la source de rayonnement
et votre corps. les disposifs fonconnant dans la bande 5150-5825 MHz sont
réservés uniquement pour une ulisaon à l’intérieur an de réduire les risques
de brouillage préjudiciable aux systèmes de satellites mobiles ulisant les mêmes
canaux.
CE Conformity for European Countries
The device complies with the EMC Direcve 2014/30/EU and Low Voltage
Direcve 2014/35/EU.
The following informaon is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical
and Electronic Equipment Directive 2012/19/EU (WEEE). The mark
indicates the requirement NOT to dispose of the equipment as unsorted
municipal waste, but use the return and collection systems according to
local law.
107
Declaraon of RoHS2 Compliance
This product has been designed and manufactured in compliance with Direcve
2011/65/EU of the European Parliament and the Council on restricon of the use
of certain hazardous substances in electrical and electronic equipment (RoHS2
Direcve) and is deemed to comply with the maximum concentraon values issued
by the European Technical Adaptaon Commiee (TAC) as shown below:
Substance Proposed Maximum
Concentraon Actual Concentraon
Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium (Cr6⁺) 0.1% < 0.1%
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers
(PBDE) 0.1% < 0.1%
Bis (2-ethylhexyl) phthalate (DEHP) 0.1% < 0.1%
Butyl benzyl phthalate (BBP) 0.1% < 0.1%
Dibutyl phthalate (DBP) 0.1% < 0.1%
Diisobutyl phthalate (DIBP) 0.1% < 0.1%
Certain components of products as stated above are exempted under the Annex
III of the RoHS2 Direcves as noted below:
• Copper alloy containing up to 4% lead by weight.
• Lead in high melng temperature type solders (i.e. lead-based alloys containing
85% by weight or more lead).
• Electrical and electronic components containing lead in a glass or ceramic other
than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or
ceramic matrix compound.
• Lead in dielectric ceramic in capacitors for a rated voltage of 125V AC or 250V DC
or higher.
European Union Regulatory Conformance
The equipment complies with the RF Exposure Requirement 2014/53/EU, Council
Recommendaon of 16 April 2014 on the limitaon of exposure of the general
public to electromagnec elds (0-300 GHz). This equipment meets the following
conformance standards: EN301489-1, EN301489-17, EN62368-1, EN300328.
We, hereby, declare that this Wi-Fi radio is in compliance with the essenal
requirements and other relevant provisions of Direcve 2014/53/EU.
108
Indian Restricon of Hazardous Substances
Restricon on Hazardous Substances statement (India). This product complies
with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent
chromium, polybrominated biphenyls or polybrominated diphenyl ethers in
concentraons exceeding 0.1 weight % and 0.01 weight % for cadmium, except for
the exempons set in Schedule 2 of the Rule.
Product Disposal at End of Product Life
ViewSonic® respects the environment and is commied to working and living
green. Thank you for being part of Smarter, Greener Compung. Please visit the
ViewSonic® website to learn more.
USA & Canada:
http://www.viewsonic.com/company/green/recycle-program/
Europe:
http://www.viewsoniceurope.com/eu/support/call-desk/
Taiwan:
https://recycle.epa.gov.tw/
109
Copyright Informaon
Copyright© ViewSonic® Corporaon, 2021. All rights reserved.
Macintosh and Power Macintosh are registered trademarks of Apple Inc.
Microso, Windows, and the Windows logo are registered trademarks of Microso
Corporaon in the United States and other countries.
ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are
registered trademarks of ViewSonic® Corporaon.
VESA is a registered trademark of the Video Electronics Standards Associaon.
DPMS, DisplayPort, and DDC are trademarks of VESA.
CTA is a registered trademark of the Consumer Technology Associaon Standards.
Disclaimer: ViewSonic® Corporaon shall not be liable for technical or editorial
errors or omissions contained herein; nor for incidental or consequenal damages
resulng from furnishing this material, or the performance or use of this product.
In the interest of connuing product improvement, ViewSonic® Corporaon
reserves the right to change product specicaons without noce. Informaon in
this document may change without noce.
No part of this document may be copied, reproduced, or transmied by any means,
for any purpose without prior wrien permission from ViewSonic® Corporaon.
LDM135-151_UG_ENG_1c_20210510
110
Customer Service
For technical support or product service, see the table below or contact your
reseller.
NOTE: You will need the product’s serial number.
Country/ Region Website Country/ Region Website
Asia Pacic & Africa
Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/
中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/
Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/
Indonesia www.viewsonic.com/id/ Israel www.viewsonic.com/il/
日本 (Japan) www.viewsonic.com/jp/ Korea www.viewsonic.com/kr/
Malaysia www.viewsonic.com/my/ Middle East www.viewsonic.com/me/
Myanmar www.viewsonic.com/mm/ Nepal www.viewsonic.com/np/
New Zealand www.viewsonic.com/nz/ Pakistan www.viewsonic.com/pk/
Philippines www.viewsonic.com/ph/ Singapore www.viewsonic.com/sg/
臺灣 (Taiwan) www.viewsonic.com/tw/ ประเทศไทย www.viewsonic.com/th/
Việt Nam www.viewsonic.com/vn/ South Africa & Maurius www.viewsonic.com/za/
Americas
United States www.viewsonic.com/us Canada www.viewsonic.com/us
Lan America www.viewsonic.com/la
Europe
Europe www.viewsonic.com/eu/ France www.viewsonic.com/fr/
Deutschland www.viewsonic.com/de/ Қазақстан www.viewsonic.com/kz/
Россия www.viewsonic.com/ru/ España www.viewsonic.com/es/
Türkiye www.viewsonic.com/tr/ Україна www.viewsonic.com/ua/
United Kingdom www.viewsonic.com/uk/
111
Limited Warranty
ViewSonic® Commercial Display
What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and
workmanship during the warranty period. If a product proves to be defecve
in material or workmanship during the warranty period, ViewSonic® will, at its
sole opon, and as your sole remedy, repair or replace the product with a similar
product. Replacement Product or parts may include remanufactured or refurbished
parts or components. The repair or replacement unit or parts or components will
be covered by the balance of the me remaining on the customer’s original limited
warranty and the warranty period will not be extended. ViewSonic® provides
no warranty for any third-party soware whether included with the product or
installed by the customer, installaon of any unauthorized hardware parts or
components (e.g. Projector Lamps). (Please refer to: “What the warranty excludes
and does not cover” secon).
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty excludes and does not cover:
• Any product on which the serial number has been defaced, modied, or
removed.
• Damage, deterioraon, or malfuncon resulng from:
Accident, misuse, neglect, re, water, lightning, or other acts of nature,
unauthorized product modicaon, or failure to follow instrucons supplied
with the product.
Repair or aempted repair by anyone not authorized by ViewSonic®.
Damage to or loss of any programs, data, or removable storage media.
Normal wear and tear.
Removal or installaon of the product.
• Soware or data loss occurring during repair or replacement.
• Any damage of the product due to shipment.
• Causes external to the product, such as electric power uctuaons or failure.
• Use of supplies or parts not meeng ViewSonic’s specicaons.
• Failure of owner to perform periodic product maintenance as stated in the User
Guide.
• Any other cause which does not relate to a product defect.
112
• Damage caused by stac (non-moving) images displayed for lengthy periods of
me (also referred to as image burn-in).
• Soware - Any third-party soware included with the product or installed by the
customer.
• Hardware/Accessories/Parts/Components – Installaon of any unauthorized
hardware, accessories, consumable parts or components (e.g. Projector Lamps).
• Damage to, or abuse of, the coang on the surface of the display through
inappropriate cleaning as described in the product User Guide.
• Removal, installaon, and set-up service charges, including wall-mounng of the
product.
How to get service:
• For informaon about receiving service under warranty, contact ViewSonic®
Customer Support (Please refer to the “Customer Service” page). You will need
to provide your product’s serial number.
• To obtain warranty service, you will be required to provide: (a) the original dated
sales slip, (b) your name, (c) your address, (d) a descripon of the problem, and
(e) the serial number of the product.
• Take or ship the product, freight prepaid, in the original container to an
authorized ViewSonic® service center or ViewSonic®.
• For addional informaon or the name of the nearest ViewSonic® service center,
contact ViewSonic®.
Limitaon of implied warranes:
There are no warranes, express or implied, which extend beyond the descripon
contained herein including the implied warranty of merchantability and tness for a
parcular purpose.
113
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product.
ViewSonic® shall not be liable for:
• Damage to other property caused by any defects in the product, damages
based upon inconvenience, loss of use of the product, loss of me, loss of
prots, loss of business opportunity, loss of goodwill, interference with business
relaonships, or other commercial loss, even if advised of the possibility of such
damages.
• Any other damages, whether incidental, consequenal or otherwise.
• Any claim against the customer by any other party.
• Repair or aempted repair by anyone not authorized by ViewSonic®.
Eect of state law:
This warranty gives you specic legal rights, and you may also have other rights
which vary from state to state. Some states do not allow limitaons on implied
warranes and/or do not allow the exclusion of incidental or consequenal
damages, so the above limitaons and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty informaon and service on ViewSonic® products sold outside of the
U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer.
The warranty period for this product in mainland China (Hong Kong, Macao,
and Taiwan Excluded) is subject to the terms and condions of the Maintenance
Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found at:
http://www.viewsonic.com/eu/ under “Support/Warranty Informaon”.
Smart White Board Warranty Term Template In UG
VSC_TEMP_2013
114
Mexico Limited Warranty
ViewSonic® Commercial Display
What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and
workmanship, under normal use, during the warranty period. If a product
proves to be defecve in material or workmanship during the warranty period,
ViewSonic® will, at its sole opon, repair or replace the product with a like product.
Replacement product or parts may include remanufactured or refurbished parts or
components & accessories.
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty excludes and does not cover:
• Any product on which the serial number has been defaced, modied or
removed.
• Damage, deterioraon, or malfuncon resulng from:
Accident, misuse, neglect, re, water, lightning, or other acts of nature,
unauthorized product modicaon, unauthorized aempted repair, or
failure to follow instrucons supplied with the product.
Causes external to the product, such as electrical power uctuaons or
failure.
Use of supplies or parts not meeng ViewSonic®’s specicaons.
Normal wear and tear.
Any other cause which does not relate to a product defect.
• Any product exhibing a condion commonly known as “image burn-in” which
results when a stac image is displayed on the product for an extended period of
me.
• Removal, installaon, insurance, and set-up service charges.
115
How to get service:
For informaon about receiving service under warranty, contact ViewSonic®
Customer Support (Please refer to the aached “Customer Service” page). You
will need to provide your product’s serial number, so please record the product
informaon in the space provided below on your purchase for your future use.
Please retain your receipt of proof of purchase to support your warranty claim.
For Your Records
Product Name: Model Number:
Document Number: Serial Number:
Purchase Date: Extended Warranty Purchase? (Y/N)
If so, what date does warranty expire?
• To obtain warranty service, you will be required to provide (a) the original dated
sales slip, (b) your name, (c) your address, (d) a descripon of the problem, and
(e) the serial number of the product.
• Take or ship the product, in the original container packaging, to an authorized
ViewSonic® service center.
• Round trip transportaon costs for in-warranty products will be paid by
ViewSonic®.
Limitaon of implied warranes:
There are no warranes, express or implied, which extend beyond the descripon
contained herein including the implied warranty of merchantability and tness for a
parcular purpose.
Exclusion of damages:
ViewSonic®’s liability is limited to the cost of repair or replacement of the product.
ViewSonic® shall not be liable for:
• Damage to other property caused by any defects in the product, damages
based upon inconvenience, loss of use of the product, loss of me, loss of
prots, loss of business opportunity, loss of goodwill, interference with business
relaonships, or other commercial loss, even if advised of the possibility of such
damages.
• Any other damages, whether incidental, consequenal or otherwise.
• Any claim against the customer by any other party.
• Repair or aempted repair by anyone not authorized by ViewSonic®.
116
Contact Informaon for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporavo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099 hp://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: disc2@hmo.megared.net.mx
Villahermosa:
Compumantenimietnos Garanzados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: compumantenimientos@prodigy.net.mx
Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: datos@puebla.megared.net.mx
Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V. Av.
Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: gacosta@qplus.com.mx
Chihuahua:
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: Cefeo@soluglobales.com
Cuernavaca:
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: aquevedo@compusupportcva.com
Distrito Federal:
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : gacosta@qplus.com.mx
Guadalajara, Jal.:
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: mmiranda@servicrece.com
Guerrero Acapulco:
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627
Monterrey:
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: aydeem@gps1.com.mx
MERIDA:
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: (52) 999-925-1916
E-Mail: rrrb@sureste.com
Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Fax: 01(52)95-15-13-67-00
E-Mail. gpotai2001@hotmail.com
Tijuana:
STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembr
Tijuana, Mexico
FOR USA SUPPORT:
ViewSonic® Corporaon
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: 800-688-6688
E-Mail: hp://www.viewsonic.com
Smart White Board Warranty Term Template In UG
VSC_TEMP_2013
C0 M91 Y72 K24
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C0 M0 Y0 K100
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C0 M91 Y72 K24
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Spot Color
Pantone Black C
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