Viewsonic PJ-VTOUCH-10S User Manual
Displayed below is the user manual for PJ-VTOUCH-10S by Viewsonic which is a product in the Projector Accessories category. This manual has pages.
Related Manuals
PJ-vTouch-10S
Projector Interactive Kits
User Guide
Model No. VS16519
IMPORTANT: Please read this User Guide to obtain important information on installing
and using your product in a safe manner, as well as registering your product for future
service. Warranty information contained in this User Guide will describe your limited
coverage from ViewSonic Corporation, which is also found on our web site at http://
www.viewsonic.com in English, or in specic languages using the Regional selection
box in the upper right corner of our website. “Antes de operar su equipo lea cu
idadosamente las instrucciones en este manual”
Thank you for choosing ViewSonic
With over 25 years as a world leading provider of visual solutions,
ViewSonic is dedicated to exceeding the world’s expectations for
technological evolution, innovation, and simplicity. At ViewSonic, we
believe that our products have the potential to make a positive impact
in the world, and we are confident that the ViewSonic product you have
chosen will serve you well.
Once again, thank you for choosing ViewSonic !
i
Compliance Information
Please read before proceeding
• Use only the batteries and power adapter provided by the manufacturer. The use
of unauthorized accessories may void your warranty.
• Do not store your device in temperatures higher than 50°C (122°F).
• The operating temperature for this device is from 0°C (32°F) to 35°C (95°F).
FCC Notice
The following statement applies to all products that have received FCC approval.
Applicable products bear the FCC logo, and/or an FCC ID in the format FCC ID:
GSS-VS15180 on the product label.This device complies with part 15 of the FCC
Rules. Operation is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) This device must accept any interference
received, including interference that may cause undesired operation. This
mobiledevice has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequencyenergy
and, if not installed and used in accordance with the instructions, may cause
harmful interferenceto radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for
compliance could void theuser’s authority to operate the equipment.The antenna(s)
used for this transmitter must not be colocated or operating in conjunction with any
otherantenna or transmitter.
The device was tested and complies to measurement standards and procedures
specified in FCC OET Bulletin 65, Supplement C
ii
FCC SAR Information
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. End users must follow the specific operating instructions
for satisfying RF exposure compliance.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter. This equipment should be installed and operated with a
minimum distance of 20 centimeters between the radiator and your body.
The users manual or instruction manual for an intentional or unintentional radiator
shall caution the user that changes or modifications not expressly approved by
the party responsible for compliance could void the user's authority to operate the
equipment.
CE Conformity for European Countries
The device complies with the EMC Directive 2014/30/EU and Low Voltage
Directive 2014/35/EU, R&TTE Directive 1999/5/EC.
Following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical and
Electronic Equipment Directive 2012/19/EU (WEEE).
The mark indicates the requirement NOT to dispose the equipment as
unsorted municipal waste, but use the return and collection systems
according to local law.
If the batteries, accumulators and button cells included with this equipment,
display the chemical symbol Hg, Cd, or Pb, then it means that the battery has
a heavy metal content of more than 0.0005% Mercury, or more than 0.002%
Cadmium, or more than 0.004% Lead.
European Union Regulatory Conformance
The equipment complies with the RF Exposure Requirement 1999/519/EC, Council
Recommendation of 12 July 1999 on the limitation of exposure of the general
public to electromagnetic fields (0-300 GHz). This equipment meets the following
conformance standards: EN301489-1, EN301489-17, EN55022/24, EN60950-1,
EN300328, EN301893.
We, hereby, declare that this Wi-Fi radio is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
iii
Declaration of RoHS2 Compliance
This product has been designed and manufactured in compliance with Directive
2011/65/EU of the European Parliament and the Council on restriction of the use
of certain hazardous substances in electrical and electronic equipment (RoHS2
Directive) and is deemed to comply with the maximum concentration values issued
by the European Technical Adaptation Committee (TAC) as shown below:
Substance Proposed Maximum
Concentration Actual Concentration
Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium (Cr6+) 0.1% < 0.1%
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1%
Certain components of products as stated above are exempted under the Annex III
of the RoHS2 Directives as noted below:
Examples of exempted components are:
1. Mercury in cold cathode fluorescent lamps and external electrode fluorescent
lamps (CCFL and EEFL) for special purposes not exceeding (per lamp):
(1) Short length (≦500 mm): maximum 3.5 mg per lamp.
(2) Medium length (＞500 mm and ≦1,500 mm): maximum 5 mg per lamp.
(3) Long length (＞1,500 mm): maximum 13 mg per lamp.
2. Lead in glass of cathode ray tubes.
3. Lead in glass of fluorescent tubes not exceeding 0.2% by weight.
4. Lead as an alloying element in aluminium containing up to 0.4% lead by weight.
5. Copper alloy containing up to 4% lead by weight.
6. Lead in high melting temperature type solders (i.e. lead-based alloys containing
85% by weight or more lead).
7. Electrical and electronic components containing lead in a glass or ceramic other
than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or
ceramic matrix compound.
iv
Copyright Information
Copyright © ViewSonic® Corporation, 2016. All rights reserved.
ViewSonic®, the three birds logo, OnView®, ViewMatch™, and ViewMeter® are
registered trademarks of ViewSonic® Corporation.
Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors
or omissions contained herein; nor for incidental or consequential damages resulting
from furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic® Corporation reserves
the right to change product specifications without notice. Information in this
document may change without notice.
No part of this document may be copied, reproduced, or transmitted by any means,
for any purpose without prior written permission from ViewSonic® Corporation.
Product Registration
To meet your future needs, and to receive any additional product information as it
becomes available, please register your product on the Internet at: www.viewsonic.
com.
For Your Records
Product Name:
Model Number:
Document Number:
Serial Number:
Purchase Date:
PJ-vTouch-10S
Wireless Presentation Gateway
VS16519
PJ-vTouch-10S_UG_ENG Rev. 1A 08-22-16
Product disposal at end of product life
ViewSonic respects the environment and is committed to working and living green.
Thank you for being part of Smarter, Greener Computing. Please visit ViewSonic
website to learn more.
USA & Canada: http://www.viewsonic.com/company/green/recycle-program/
Europe: http://www.viewsoniceurope.com/uk/support/recycling-information/
Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx
v
Contents
Compliance Information
Please read before proceeding ..............................................................................i
FCC Notice .............................................................................................................i
FCC SAR Information ............................................................................................ii
CE Conformity for European Countries ................................................................. ii
Following information is only for EU-member states: ............................................ii
European Union Regulatory Conformance............................................................ii
Declaration of RoHS2 Compliance ....................................................................... iii
Copyright Information
Product Registration ............................................................................................. iv
For Your Records .................................................................................................iv
Packaged Items
Part names of the supplied stylus pen...................................................................2
Charging Stylus .....................................................................................................2
Notes for using Stylus............................................................................................2
Setup Procedure
Setup Flow.............................................................................................................3
Operating Environment / EyeRIS
Supported OSs are as follows ...............................................................................7
About trademarks ..................................................................................................7
Setup Procedure....................................................................................................7
Install the Software onto the Computer .................................................................7
How to uninstall the software...............................................................................10
Startup the Software ............................................................................................11
Calibration Menu Display.....................................................................................12
Performing Calibration .........................................................................................13
Perform Calibration Automatically [Automatic Calibration] ..................................14
Perform Calibration Manually [Manual Calibration] ............................................15
vi
Troubleshooting
The stylus pen does not work ..............................................................................18
The finger touch operation does not work ...........................................................18
Lines traced with the stylus pen do not match screen .........................................18
You can check the installation condition of the camera unit when the
troubleshooting in the EyeRIS setup menu is displayed on ................................19
Specifications
Customer Support
1
Packaged Items
Make sure your box contains everything listed. If any pieces are missing, contact
your dealer.
• Camera unit x 1
• Laser Module unit x1
• Adapter
• Quick start Guidel x 1
• Screw (T3 x 15) x 2
• Stylus pen x 2
• USB cable x 1 (For charging the stylus pen)
• Mini USB cable (5 m) x 1 (For connecting the computer with the camera unit)
• Y Cabel
• Sync Cabel
• Installation disc
• 3M double-sided molding tape
Notes:
• Download the driver and the calibration software from our website to install them
on the computer. URL:
• Drawing software is required to use the interactive white board function.
No drawing software is included with the product. Get commercially available
drawing software.
2
Part names of the supplied stylus pen
Tip LED indicator
Charging jack (Mini USB)
Charging Stylus
Please use the Stylus charging cable and connect the charging jack of Stylus to
a USB port on a computer and Stylus will start charging; it takes approximately 3
minutes to charge Stylus.
• Press the tip of Stylus and the LED indicator will turn red. This means that Stylus
charging is completed. When the LED indicator on Stylus does not light up,
please follow the steps described above to charge Stylus again.
Notes for using Stylus
• Please do not use Stylus improperly, including dropping, banging or
disassembling Stylus.
• If Stylus comes in contact with water or any other type of liquid, please wipe it dry
immediately and keep it dry.
• Avoid high temperature and humidity.
3
Setup Procedure
Setup Flow
• Mount the camera onto the projector.
• Connect the projector to the computer.
• Turn on the power of the projector and adjust its position and focus of the
projection.
• Connect the computer and camera using the USB cable.
• Laser Module installation
• Install the driver and calibration software on the computer and perform
calibration.
1. Mounting the camera onto the projector.
• Prepare a screwdriver and take 2 M4x8 screws from the included
accessories, lock the camera onto the projector.
vTouch
PJ-vTouch-10S
Quick Start Guide
1
2
4
PC System Requirements
Intel® Pentium® processor or
greater running on
Windows® Platform,
4x CD-ROM drive; 64MB or
more of available RAM;
800x600 color display.
Mac® System Requirements
Mac OS version 10.x;
4x CD-ROM drive; 64MB or
more of available RAM;
800x600 color display.
Copyright © 2016, ViewSonic Corporation. All rights reserved. All trademarks,
registered or otherwise, are the property of their respective companies. Disclaimer:
ViewSonic Corporation shall not be liable for technical or editorial reeors or omissions
contained herein; nor for incidental or consequential damages resulting from
furnishing this meterial, or the performance or use of this product. In the interest of
continuing product improvement, ViewSonic Corporation reserves the right to
change product specifications without notice. Information in this CD-ROM may
change without notice, No part of this CD-ROM may be copied, reproduced, or
transmitted by any means, for any purpose without prior written permission of
ViewSonic Corporation.
02/17/16 • vTouch_UG • Made in China
vTouch
User Guide and
Interactive solution Kit
PC System Requirements
Intel® Pentium® processor or
greater running on
Windows® Platform,
4x CD-ROM drive; 64MB or
more of available RAM;
800x600 color display.
Mac® System Requirements
Mac OS version 10.x;
4x CD-ROM drive; 64MB or
more of available RAM;
800x600 color display.
Copyright © 2016, ViewSonic Corporation. All rights reserved. All trademarks,
registered or otherwise, are the property of their respective companies. Disclaimer:
ViewSonic Corporation shall not be liable for technical or editorial reeors or omissions
contained herein; nor for incidental or consequential damages resulting from
furnishing this meterial, or the performance or use of this product. In the interest of
continuing product improvement, ViewSonic Corporation reserves the right to
change product specifications without notice. Information in this CD-ROM may
change without notice, No part of this CD-ROM may be copied, reproduced, or
transmitted by any means, for any purpose without prior written permission of
ViewSonic Corporation.
02/17/16 • vTouch_UG • Made in China
vTouch
User Guide and
Interactive solution Kit
Gears For
Laser Alignment Gears A
Gears B
80~100 inch
3
AdhesiveMagnet
or
3 cm
Laser x
Important
1
2
3
2. Connecting the projector to the computer
Connect the projector to the computer using a VGA or HDMI cable.
Turn on the power of the projector and just its position and focus, please refer to
the user manual of the projector for the adjustment method.
3. Connecting the computer and camera.
Please take out the Mini USB cable (5 m), insert the Mini USB terminal to the
camera, and the other end USB (Type A) to the USB port of the computer.
vTouch
PJ-vTouch-10S
Quick Start Guide
1
2
4
PC System Requirements
Intel® Pentium® processor or
greater running on
Windows® Platform,
4x CD-ROM drive; 64MB or
more of available RAM;
800x600 color display.
Mac® System Requirements
Mac OS version 10.x;
4x CD-ROM drive; 64MB or
more of available RAM;
800x600 color display.
Copyright © 2016, ViewSonic Corporation. All rights reserved. All trademarks,
registered or otherwise, are the property of their respective companies. Disclaimer:
ViewSonic Corporation shall not be liable for technical or editorial reeors or omissions
contained herein; nor for incidental or consequential damages resulting from
furnishing this meterial, or the performance or use of this product. In the interest of
continuing product improvement, ViewSonic Corporation reserves the right to
change product specifications without notice. Information in this CD-ROM may
change without notice, No part of this CD-ROM may be copied, reproduced, or
transmitted by any means, for any purpose without prior written permission of
ViewSonic Corporation.
02/17/16 • vTouch_UG • Made in China
vTouch
User Guide and
Interactive solution Kit
PC System Requirements
Intel® Pentium® processor or
greater running on
Windows® Platform,
4x CD-ROM drive; 64MB or
more of available RAM;
800x600 color display.
Mac® System Requirements
Mac OS version 10.x;
4x CD-ROM drive; 64MB or
more of available RAM;
800x600 color display.
Copyright © 2016, ViewSonic Corporation. All rights reserved. All trademarks,
registered or otherwise, are the property of their respective companies. Disclaimer:
ViewSonic Corporation shall not be liable for technical or editorial reeors or omissions
contained herein; nor for incidental or consequential damages resulting from
furnishing this meterial, or the performance or use of this product. In the interest of
continuing product improvement, ViewSonic Corporation reserves the right to
change product specifications without notice. Information in this CD-ROM may
change without notice, No part of this CD-ROM may be copied, reproduced, or
transmitted by any means, for any purpose without prior written permission of
ViewSonic Corporation.
02/17/16 • vTouch_UG • Made in China
vTouch
User Guide and
Interactive solution Kit
Gears For
Laser Alignment Gears A
Gears B
80~100 inch
3
AdhesiveMagnet
or
3 cm
Laser x
Important
1
2
3
4
4. Laser Module installation
Please install the module approximately 3 centimeters above the center of the
projected image. This product is equipped with magnets allowing it to attach
to whiteboards directly. If the module needs to be installed at a location where
magnets cannot attach to, it can be fixed in place using the 3M double-sided
molding tape or screws.
vTouch
PJ-vTouch-10S
Quick Start Guide
1
2
4
PC System Requirements
Intel® Pentium® processor or
greater running on
Windows® Platform,
4x CD-ROM drive; 64MB or
more of available RAM;
800x600 color display.
Mac® System Requirements
Mac OS version 10.x;
4x CD-ROM drive; 64MB or
more of available RAM;
800x600 color display.
Copyright © 2016, ViewSonic Corporation. All rights reserved. All trademarks,
registered or otherwise, are the property of their respective companies. Disclaimer:
ViewSonic Corporation shall not be liable for technical or editorial reeors or omissions
contained herein; nor for incidental or consequential damages resulting from
furnishing this meterial, or the performance or use of this product. In the interest of
continuing product improvement, ViewSonic Corporation reserves the right to
change product specifications without notice. Information in this CD-ROM may
change without notice, No part of this CD-ROM may be copied, reproduced, or
transmitted by any means, for any purpose without prior written permission of
ViewSonic Corporation.
02/17/16 • vTouch_UG • Made in China
vTouch
User Guide and
Interactive solution Kit
PC System Requirements
Intel® Pentium® processor or
greater running on
Windows® Platform,
4x CD-ROM drive; 64MB or
more of available RAM;
800x600 color display.
Mac® System Requirements
Mac OS version 10.x;
4x CD-ROM drive; 64MB or
more of available RAM;
800x600 color display.
Copyright © 2016, ViewSonic Corporation. All rights reserved. All trademarks,
registered or otherwise, are the property of their respective companies. Disclaimer:
ViewSonic Corporation shall not be liable for technical or editorial reeors or omissions
contained herein; nor for incidental or consequential damages resulting from
furnishing this meterial, or the performance or use of this product. In the interest of
continuing product improvement, ViewSonic Corporation reserves the right to
change product specifications without notice. Information in this CD-ROM may
change without notice, No part of this CD-ROM may be copied, reproduced, or
transmitted by any means, for any purpose without prior written permission of
ViewSonic Corporation.
02/17/16 • vTouch_UG • Made in China
vTouch
User Guide and
Interactive solution Kit
Gears For
Laser Alignment Gears A
Gears B
80~100 inch
3
AdhesiveMagnet
or
3 cm
Laser x
Important
1
2
3
Note: The recommended height for the laser module installation is less than 2
meters.
5. Y Cable connection:
A. Please connect the Y Cable to the adapter
B. Connect the other end to the laser module (Micro USB)
C. Use the Sync Cable to connect the Y cable and camera
vTouch
PJ-vTouch-10S
Quick Start Guide
1
2
4
PC System Requirements
Intel® Pentium® processor or
greater running on
Windows® Platform,
4x CD-ROM drive; 64MB or
more of available RAM;
800x600 color display.
Mac® System Requirements
Mac OS version 10.x;
4x CD-ROM drive; 64MB or
more of available RAM;
800x600 color display.
Copyright © 2016, ViewSonic Corporation. All rights reserved. All trademarks,
registered or otherwise, are the property of their respective companies. Disclaimer:
ViewSonic Corporation shall not be liable for technical or editorial reeors or omissions
contained herein; nor for incidental or consequential damages resulting from
furnishing this meterial, or the performance or use of this product. In the interest of
continuing product improvement, ViewSonic Corporation reserves the right to
change product specifications without notice. Information in this CD-ROM may
change without notice, No part of this CD-ROM may be copied, reproduced, or
transmitted by any means, for any purpose without prior written permission of
ViewSonic Corporation.
02/17/16 • vTouch_UG • Made in China
vTouch
User Guide and
Interactive solution Kit
PC System Requirements
Intel® Pentium® processor or
greater running on
Windows® Platform,
4x CD-ROM drive; 64MB or
more of available RAM;
800x600 color display.
Mac® System Requirements
Mac OS version 10.x;
4x CD-ROM drive; 64MB or
more of available RAM;
800x600 color display.
Copyright © 2016, ViewSonic Corporation. All rights reserved. All trademarks,
registered or otherwise, are the property of their respective companies. Disclaimer:
ViewSonic Corporation shall not be liable for technical or editorial reeors or omissions
contained herein; nor for incidental or consequential damages resulting from
furnishing this meterial, or the performance or use of this product. In the interest of
continuing product improvement, ViewSonic Corporation reserves the right to
change product specifications without notice. Information in this CD-ROM may
change without notice, No part of this CD-ROM may be copied, reproduced, or
transmitted by any means, for any purpose without prior written permission of
ViewSonic Corporation.
02/17/16 • vTouch_UG • Made in China
vTouch
User Guide and
Interactive solution Kit
Gears For
Laser Alignment Gears A
Gears B
80~100 inch
3
AdhesiveMagnet
or
3 cm
Laser x
Important
1
2
3
AB
C
5
6. The laser module must be installed for the finger touch control function,
and the laser light must be adjusted parallel to the surface of the screen.
Please perform adjustments according to the steps below:
6.1 Open the top cover of the Laser Module and press the Red Laser switch;
a levelled laser beam will appear used to calibrate the flatness of the Laser
Module and whiteboard.
vTouch
PJ-vTouch-10S
Quick Start Guide
1
2
4
PC System Requirements
Intel® Pentium® processor or
greater running on
Windows® Platform,
4x CD-ROM drive; 64MB or
more of available RAM;
800x600 color display.
Mac® System Requirements
Mac OS version 10.x;
4x CD-ROM drive; 64MB or
more of available RAM;
800x600 color display.
Copyright © 2016, ViewSonic Corporation. All rights reserved. All trademarks,
registered or otherwise, are the property of their respective companies. Disclaimer:
ViewSonic Corporation shall not be liable for technical or editorial reeors or omissions
contained herein; nor for incidental or consequential damages resulting from
furnishing this meterial, or the performance or use of this product. In the interest of
continuing product improvement, ViewSonic Corporation reserves the right to
change product specifications without notice. Information in this CD-ROM may
change without notice, No part of this CD-ROM may be copied, reproduced, or
transmitted by any means, for any purpose without prior written permission of
ViewSonic Corporation.
02/17/16 • vTouch_UG • Made in China
vTouch
User Guide and
Interactive solution Kit
PC System Requirements
Intel® Pentium® processor or
greater running on
Windows® Platform,
4x CD-ROM drive; 64MB or
more of available RAM;
800x600 color display.
Mac® System Requirements
Mac OS version 10.x;
4x CD-ROM drive; 64MB or
more of available RAM;
800x600 color display.
Copyright © 2016, ViewSonic Corporation. All rights reserved. All trademarks,
registered or otherwise, are the property of their respective companies. Disclaimer:
ViewSonic Corporation shall not be liable for technical or editorial reeors or omissions
contained herein; nor for incidental or consequential damages resulting from
furnishing this meterial, or the performance or use of this product. In the interest of
continuing product improvement, ViewSonic Corporation reserves the right to
change product specifications without notice. Information in this CD-ROM may
change without notice, No part of this CD-ROM may be copied, reproduced, or
transmitted by any means, for any purpose without prior written permission of
ViewSonic Corporation.
02/17/16 • vTouch_UG • Made in China
vTouch
User Guide and
Interactive solution Kit
Gears For
Laser Alignment Gears A
Gears B
80~100 inch
3
AdhesiveMagnet
or
3 cm
Laser x
Important
1
2
3
6
6.2 Red Laser flatness calibration steps:
6.2.1 Adjust Gear B; make the distance between the two points b / c in the
image below and the whiteboard parallel.
6.2.2 Adjust Gear A, check and make sure that the distance between the
two points b / c and the whiteboard is 6±1.5mm.
6.2.3 Check and make sure that the distance between the three points a /
b / c and the whiteboard is approximately 6±1.5mm.
6.2.4 Calibration complete; press the red laser switch to turn off the red
laser.
a
b c
7
Operating Environment / EyeRIS
Supported OSs are as follows
Windows 7, Windows 8/8.1 and above
• For starting up the software, Microsoft .NET Framework 4 or later is required.
Download the Microsoft .NET Framework from the website of Microsoft and
install it onto the computer.
About trademarks
Microsoft, Windows, .NET Framework are either registered trademarks or
trademarks of Microsoft Corporation in the U.S. or other countries.
Setup Procedure
Perform setup operations in below steps:
Install the software onto the computer
↓
Startup the software
↓
Perform calibration
Install the Software onto the Computer
IMPORTANT
• When installing / uninstalling the software, you must log on the computer with
Administrator’s privileges.
• Before starting to install the software, quit all application software in running.
If other application software is remained in running, installation may not be
completed properly.
• If the displayed language on your OS is not one of correspondent languages for
this software, all indications are displayed in English.
• In case the software in old version has been installed on the computer, make
sure to uninstall the software in old version rst and then start to install one in the
latest version
8
1. Download the software
Access to our projector support page in our website with the below
URL: HTTP://www.viewsonic.com/support/
Find the software for the IWB Setup Software, EyeRIS, download and install it
onto the computer according to the displayed instructions.
2. Double click [EyeRIS_3.0.6.21_20160517_ViewSonic.msi]
The Setup window is displayed.
3. Click [Next>].
Displays the Terms of Use screen.
4. Select “I accept the terms in the License Agreement” and click
“Next>”Displays the selection screen of the installation destination folder.
9
5. Click [Next>].
After that, follow the displayed instructions to complete installation.
When the installation is complete,EyeRIS and SensorViewer icon is added to the
desktop.
10
How to uninstall the software
1. Click [Control Panel] in the start menu, and double-click [Add or Remove
Programs].
2. Right-click [EyeRIS] and click [Uninstall] in the list.
After that, follow the displayed instructions to complete uninstallation.
3. When uninstallation is completed properly, reboot the computer.
11
Startup the Software
Preparation:
• First of all, perform setup according to the user’s manual supplied with the
projector or the installation manual supplied with the Interactive White Board Kit
or the Touch Module.
• If the computer and the camera unit are not connected by a USB cable, the
message at right would be displayed on and the software would not be started
up.
1. Double click the EyeRIS icon on the desktop.
Driver installation message is displayed on.
Click “OK” and follow the displayed instructions for the sequel operations.
When driver installation is completed properly, EyeRIS Setup Software is
automatically launched and icon is created in the task tray. Clicking this icon,
EyeRIS setup menu is displayed on the screen.
12
Calibration Menu Display
Perform automatic
calibration
Perform calibration
of the Touch Module
and adjustment by the
adjustment dials A and B.
Select [SINGLE POINTER]
for operation as a mouse.
Select [ MULTI POINTER]
as tapping operation to a
tablet
Indicate
connection status
of the camera unit
and the computer
Switch to the
troubleshooting
screen
Exit EyeRIS
Perform manual
calibration
Select the "Stylus"
when you use the
stylus pen. Select
the "Finger" when
you use the
Touch Module.
Indicate status of the stylus pen or the finger touch operation.
[Calibrated] The stylus pen or the finger touch operation is ready to use
[Not calibrated] Cannot use the stylus pen or the finger touch operation
because calibration is not performed, or the trouble shooting is displayed on
Close EyeRIS Setup Menu.
* The software will continue to run.
It will be displayed when
you detect your software
update. Click here to
update the software.
13
Performing Calibration
Before starting to use the stylus pen or the Touch Module, make sure to perform
calibration in order to make the computer to recognize exact position touched by the
stylus pen or a finger.
Start Manual Automatically calibrate the stylus pen position.
Recommend this when simple calibration is preferred.
Start Automatic Manually calibrate the stylus pen position.
Recommend this for installing the projector
permanently or when precise calibration is preferred.
Align Finger Touch Module Before starting to use the Touch Module, perform
calibration and adjustment by the Gears A/B on the
Touch Module for the touch operation.
Note: It may require to perform calibration again when resolution of the connected
computer is changed or the input signal transmission is interrupted temporarily.
14
Perform Calibration Automatically [Automatic
Calibration]
Click the [Start Automatic] button on the displayed calibration menu.
Projected image on the screen will be switched to the Automatic Calibration Screen
After five to eight seconds, calibration will be completed and the screen will return to
display the projected image.
Note:
• If the message in below is displayed on the screen, refer to the Troubleshooting
and check if the screen is installed within the recognition area of the camera and
if the camera and the screen get inuence of external light.
15
Perform Calibration Manually [Manual Calibration]
1. Click [Start Manual] button on the displayed calibration menu.
Projected image on the screen is switched to the Manual Calibration Screen and
red dot is indicated at the top left on the screen.
2. Press the center of the red dot with the stylus pen.
The red dot is indicated at 25 points in order on the screen.
Press briefly on the red dot to calibrate (see top left). Use Stylus.
Press [ESC] to cancel calibration
Press [b] to undo last point
When all points indicated by the red dot are pressed by the stylus pen, calibration
is completed and the calibration completion message is displayed on.
16
3. Touch icon in the task tray by the stylus pen.
This message is popped up when calibration is completed properly.
4. In order to align EyeRIS more precisely with visual aid, click on Power
button to exit EyeRIS U I and Open "Sensor Viewer"application to
physically align EyeRIS module with Projection area.
Open "Sensor Viewer" application from START » All Programs » EyeRIS »
Sensor Viewer
5. A live-feed of EyeRIS image sensor can be seen as below. Align your
EyeRIS module mounted on the wall mount in such a way that you can see
the entire projection in this viewer.
(To know more about the EyeRIS installation process refer to the Hardware
Installation Manual).
17
Troubleshooting Tips:
If the Projection area is not visible due to high ambient light, try reducing and click
"Conrm" to adjust to the reduced or increased exposure settings. Please note that
this adjustment is just to conrm that projection area is fully covered by EyeRIS
sensor and has no correlation with the working of EyeRIS.
Notes:
• For disconnecting the USB cable connecting the computer and the camera unit,
make sure to exit for nishing the software. If the software is remained in run and
the USB cable is disconnected, it may cause of unstable computer motion.
• If a check mark is added to the “Auto Run” in the trouble shooting screen, the
software starts automatically when the computer is started up.
• Drawing software is required to use the interactive white board function.
• Drawing software cannot be downloaded from our projector support page,
prepare commercially available drawing software
18
Troubleshooting
The stylus pen does not work
• Have the driver and the calibration software been installed on the computer?
• Is the USB cable connected between the computer (type A USB port) and the
camera unit (type Mini USB port)?
• Has calibration performed properly?
Even calibration is performed at the beginning, please perform calibration again
when the stylus pen becomes inactive during operation
• Are you using the stylus pen in one of the following environment?
- If direct sunlight strikes the screen surface and/or camera unit, change the
installation place where it is not exposed to direct sunlight.
- If light of a halogen and/or a filament lamp strikes the screen surface and/or
camera unit, change the installing direction of the screen and/or camera unit,
or block off lamp light.
- Do not use a screen whose material of frame reflects light.
• Is the camera unit set to the correct position?
• Does the stylus pen have proper charge?
If red LED is not turned on by pressing the pen tip, charge the stylus pen?
• Is the screen size and usage temperature within appropriate range? Use a
screen within the effective range.
• Is the lens of the camera unit soiled?
• If the lens is soiled, wipe it with a soft, dry, non-uffy cloth
The finger touch operation does not work
• Is the type A USB port on the AC/DC Adapter is connected with the type Micro
USB port on the Touch Module by the USB cable?
Lines traced with the stylus pen do not match
screen
• Has the sensor been properly calibrated?
• If performing the calibration automatically will not resolve the problem, try to
perform the calibration manually.
19
You can check the installation condition of the
camera unit when the troubleshooting in the EyeRIS
setup menu is displayed on
• Troubleshooting screen
Switch to the
calibration menu
Enable/disable the
Auto Run function.
When this function
is checked, the
software starts
automatically
when the
computer is
started up.
Change the stylus pen
status.
If clicking / pressing
this by the mouse / the
stylus pen when PAUSE
CALIBRATION is indicated
on this button, the stylus
pen becomes unavailable.
If clicking this by the
mouse when RESUME
CALIBRATION is indicated
on this button, the stylus
pen becomes ready to
use.
• Check the camera recognition area
Press four corners of the projection screen by the stylus pen.
A red square is indicated on the troubleshooting screen and it can be checked all
area of the screen surface is in the camera recognition area.
• Check inuence of external light
• If the camera and/or the screen is exposed to strong light, it may cause of
malfunction because the computer cannot recognize the stylus pen. If a red
square is indicated on the screen without touching the screen by the stylus pen,
it means the camera and/or the screen get inuence of external light. In this
case, change the place to install them avoiding to receive direct sunshine or
strong light.
• When the Touch Module is mounted beside a window, avoid receiving inuence
of light from outside by appropriate measures as closing a curtain and keeping a
certain distance from the window, etc.
20
Specifications
• Camere
• Output resolution: 752 x 480
• Frame Rate: 60 fps/sec
• Optical Lens: 1/3.2 inch // F#2.8 // FOV-D 181 degree // TTL18.80mm // 6G //
M12 14pie
• Tracking Active Area: 100" for 16:9 aspect ratio / 80" for 4:3 aspect ratio
• Inter-Finger Distance Specification: Middle/Center <3CM, Left &Right
Side(Bottom)< 4.5CM
• Connector: Mini USB × 1
• Power Consumption: 5 V/120mA, Less than 1 watt
• Weight: 60 g/ 2.12 oz
• Dimensions:142 x 82 x 39 (mm)
• Laser Module
• Visible Light Output: λ=830nm ±10nm
• Optical Power Output: 200 mW (single mode)
• Operating Voltage: DC 5V/1.5A , 7.5A
• Surface Flatness: <5mm
• Connector: Micro USB × 1
• Weight: 90 g/ 3.17 oz
• Dimensions: 109.8 x 65.6 x47.2 (mm)
• Stylus pen
• Pen Tip Light Emission: Infrared (850 nm)
• Charging Mode: USB Charging
• Charging Voltage Range: 4.5V ~ 5.5V
• Power Supply: 1 Super Capacitor (20F/2.7V)
• Charging Time: 3 Minute
• Using Time by a single charging: About 2 Hours
• Standby Time: 72 Hours
• Weight: 25 g/ 0.88 oz
• Dimensions: 135 x 17 x 17 (mm)
• Operating Condition: 23°F to 113°F (-5°C to 45°C)/ 0% to 95% Non-Condensing
• Storage Condition: 22°F to 140°F (-30°C to +60°C)/ 0% to 95% Non-Condensing
21
Customer Support
For technical support or product service, see the table below or contact your reseller.
Note : You will need the product serial number.
Country/Region Website T= Telephone
C = CHAT ONLINE Email
Australia
New Zealand www.viewsonic.com.au AUS= 1800 880 818
NZ= 0800 008 822 service@au.viewsonic.com
Canada www.viewsonic.com T (Toll-Free)= 1-866-463-4775
T (Toll)= 1-424-233-2533 service.ca@viewsonic.com
Europe www.viewsoniceurope.com www.viewsoniceurope.com/uk/support/call-desk/
Hong Kong www.hk.viewsonic.com T= 852 3102 2900 service@hk.viewsonic.com
India www.in.viewsonic.com T= 1800 419 0959 service@in.viewsonic.com
Korea ap.viewsonic.com/kr/ T= 080 333 2131 service@kr.viewsonic.com
Latin America
(Argentina) www.viewsonic.com/la/ C= http://www.viewsonic.com/
la/soporte/servicio-tecnico soporte@viewsonic.com
Latin America
(Chile) www.viewsonic.com/la/ C= http://www.viewsonic.com/
la/soporte/servicio-tecnico soporte@viewsonic.com
Latin America
(Columbia) www.viewsonic.com/la/ C= http://www.viewsonic.com/
la/soporte/servicio-tecnico soporte@viewsonic.com
Latin America
(Mexico) www.viewsonic.com/la/ C= http://www.viewsonic.com/
la/soporte/servicio-tecnico soporte@viewsonic.com
Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F.
Tel: 55) 6547-6454 55)6547-6484
Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico
Latin America
(Peru) www.viewsonic.com/la/ C= http://www.viewsonic.com/
la/soporte/servicio-tecnico soporte@viewsonic.com
Macau www.hk.viewsonic.com T= 853 2870 0303 service@hk.viewsonic.com
Middle East ap.viewsonic.com/me/ Contact your reseller service@ap.viewsonic.com
Puerto Rico &
Virgin Islands www.viewsonic.com
T= 1-800-688-6688 (English)
C = http://www.viewsonic.com/
la/soporte/servicio-tecnico
service.us@viewsonic.com
soporte@viewsonic.com
Singapore/
Malaysia/
Thailand
www.viewsonic.com.sg T= 65 6461 6044 service@sg.viewsonic.com
South Africa ap.viewsonic.com/za/ Contact your reseller service@ap.viewsonic.com
United States www.viewsonic.com T (Toll-Free)= 1-800-688-6688
T (Toll)= 1-424-233-2530 service.us@viewsonic.com
22
Limited Warranty
ViewSonic® Wireless Presentation Gateway
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship,
under normal use, during the warranty period. If a product proves to be defective
in material or workmanship during the warranty period, ViewSonic will, at its sole
option, repair or replace the product with a like product. Replacement product or
parts may include remanufactured or refurbished parts or components.
How long the warranty is effective:
ViewSonic Wireless Presentation Gateway is warranted for 1 year for labor from the
date of the first customer purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration, failure, or malfunction resulting from:
a. Accident, abuse, misuse, neglect, fire, water, lightning, or other acts of nature,
improper maintenance, unauthorized product modification, or failure to follow
instructions supplied with the product.
b. Operation outside of product specifications.
c. Operation of the product for other than the normal intended use or not under
normal conditions.
d. Repair or attempted repair by anyone not authorized by ViewSonic.
e. Any damage of the product due to shipment.
f. Removal or installation of the product.
g. Causes external to the product, such as electric power fluctuations or failure.
h. Use of supplies or parts not meeting ViewSonic’s specifications.
i. Normal wear and tear.
j. Any other cause which does not relate to a product defect.
3. Removal, installation, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Cus-
tomer Support (please refer to “Customer Support” page). You will need to provide
your product’s serial number.
2. To obtain warranted service, you will be required to provide (a) the original dated
sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e)
the serial number of the product.
3. Take or ship the product freight prepaid in the original container to an authorized
ViewSonic service center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center,
contact ViewSonic.
23
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description
contained herein including the implied warranty of merchantability and fitness for a
particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product.
ViewSonic shall not be liable for:
1. Damage to other property caused by any defects in the product, damages based
upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of
business opportunity, loss of goodwill, interference with business relationships, or
other commercial loss, even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
Effect of local law:
This warranty gives you specific legal rights, and you may also have other rights
which vary from local authority. Some local governances do not allow limitations on
implied warranties and/or do not allow the exclusion of incidental or consequential
damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic products sold outside of the U.S.A.
and Canada, contact ViewSonic or your local ViewSonic dealer.
The warranty period for this product in mainland China (Hong Kong, Macao and
Taiwan Excluded) is subject to the terms and conditions of the Maintenance
Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found in
www.viewsoniceurope.com under Support/Warranty Information.
Wireless Presentation Gateway Warranty Term Template In UG
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24
Mexico Limited Warranty
ViewSonic® Wireless Presentation Gateway
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during
the warranty period. If a product proves to be defective in material or workmanship during the warranty period,
ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts
may include remanufactured or refurbished parts or components & accessories.
How long the warranty is effective:
ViewSonic Wireless Presentation Gateway is warranted for 1 year for labor from the date of the first customer
purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modied or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, re, water, lightning, or other acts of nature, unauthorized product modication,
unauthorized attempted repair, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Causes external to the product, such as electrical power uctuations or failure.
d. Use of supplies or parts not meeting ViewSonic’s specications.
e. Normal wear and tear.
f. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is
displayed on the product for an extended period of time.
4. Removal, installation, insurance, and set-up service charges.
How to get service:
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the
attached Customer Support page). You will need to provide your product’s serial number, so please record the
product information in the space provided below on your purchase for your future use. Please retain your receipt
of proof of purchase to support your warranty claim.
For Your Records
Product Name: ________________________ Model Number: ____________________________
Document Number: ____________________ Serial Number: ____________________________
Purchase Date: ________________________ Extended Warranty Purchase? _____________(Y/N)
If so, what date does warranty expire? __________
1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c)
your address, (d) a description of the problem, and (e) the serial number of the product.
2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.
3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the
implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of
use of the product, loss of time, loss of prots, loss of business opportunity, loss of goodwill, interference with
business relationships, or other commercial loss, even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic.
25
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: disc2@hmo.megared.net.mx
Villahermosa:
Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: compumantenimientos@prodigy.net.mx
Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: datos@puebla.megared.net.mx
Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: gacosta@qplus.com.mx
Chihuahua
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: Cefeo@soluglobales.com
Cuernavaca
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: aquevedo@compusupportcva.com
Distrito Federal:
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : gacosta@qplus.com.mx
Guadalajara, Jal.:
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: mmiranda@servicrece.com
Guerrero Acapulco
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627
Monterrey:
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: aydeem@gps1.com.mx
MERIDA:
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: (52) 999-925-1916
E-Mail: rrrb@sureste.com
Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Fax: 01(52)95-15-13-67-00
E-Mail. gpotai2001@hotmail.com
Tijuana:
STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembre
Tijuana, Mexico
FOR USA SUPPORT:
ViewSonic Corporation
14035 Pipeline Ave. Chino, CA 91710, USA
Tel: 800-688-6688 (English); 866-323-8056 (Spanish);
E-Mail: http://www.viewsonic.com
Wireless Presentation Gateway Mexico Warranty Term Template In UG
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