Viewsonic VG2440 User Manual

Displayed below is the user manual for VG2440 by Viewsonic which is a product in the Computer Monitors category. This manual has 69 pages.

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VG2440
Display
User Guide
Model No. VS18464
P/N: VG2440
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”
2
Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding
the world’s expectations for technological evolution, innovation, and simplicity. At
ViewSonic®, we believe that our products have the potential to make a positive
impact in the world, and we are confident that the ViewSonic® product you have
chosen will serve you well.
Once again, thank you for choosing ViewSonic®!
3
Safety Precauons
Please read the following Safety Precautions before you start using the device.
• Keep this user guide in a safe place for later reference.
• Read all warnings and follow all instrucons.
• Sit at least 18" (45 cm) away from the device.
• Allow at least 4" (10 cm) clearance around the device to ensure proper
venlaon.
• Place the device in a well-venlated area. Do not place anything on the device
that prevents heat dissipaon.
• Do not use the device near water. To reduce the risk of re or electric shock, do
not expose the device to moisture.
• Avoid exposing the device to direct sunlight or other sources of sustained heat.
• Do not install near any heat sources such as radiators, heat registers, stoves, or
other devices (including ampliers) that may increase the temperature of the
device to dangerous levels.
• Use a so, dry cloth to clean the external housing. For more informaon, refer
to the "Maintenance" secon on page 55.
• Oil may collect on the screen as you touch it. To clean the greasy spots on the
screen, refer to the "Maintenance" secon on page 55.
• Do not touch the screen surface with sharp or hard objects, as it may cause
damage to the screen.
• When moving the device, be careful not to drop or bump the device on
anything.
• Do not place the device on an uneven or unstable surface. The device may fall
over resulng in an injury or a malfuncon.
• Do not place any heavy objects on the device or connecon cables.
• If smoke, an abnormal noise, or a strange odor is present, immediately turn the
device o and call your dealer or ViewSonic®. It is dangerous to connue using
the device.
• Do not aempt to circumvent the safety provisions of the polarized or
grounding-type plug. A polarized plug has two blades with one wider than the
other. A grounding-type plug has two blades and a third grounding prong. The
wide blade and the third prong are provided for your safety. If the plug does not
t into your outlet, obtain an adapter and do not aempt to force the plug into
the outlet.
4
• When connecng to a power outlet, DO NOT remove the grounding
prong. Please ensure grounding prongs are NEVER REMOVED.
• Protect the power cord from being treaded upon or pinched,
parcularly at the plug, and at the point where it emerges from
the equipment. Ensure that the power outlet is located near the
equipment so that it is easily accessible.
• Only use aachments/accessories specied by the manufacturer.
• When a cart is used, use with cauon when moving the cart/equipment
combinaon to avoid injury from pping over.
• Disconnect the power plug from the AC outlet if the device is not being
used for a long period of me.
• Refer all servicing to qualied service personnel. Service will be
required when the unit has been damaged in any way, such as:
if the power supply cord or plug is damaged
if liquid is spilled onto or objects fall in the unit
if the unit is exposed to moisture
if the unit does not operate normally or has been dropped
• NOTICE: LISTENING THROUGH EAR-/HEADPHONES AT A HIGH VOLUME FOR
EXTENDED PERIODS CAN CAUSE HEARING DAMAGE/HEARING LOSS. When using
ear-/headphones, adjust the volume to appropriate levels, or hearing damage
may result.
• NOTICE: THE MONITOR MAY OVERHEAT AND SHUTDOWN! If the device shuts
down automacally, please turn on your monitor again. Aer reboong, change
your monitor's resoluon and refresh rate. For details, please refer to the
graphics card's user guide.
5
Contents
Safety Precautions ....................................................... 3
Introduction ................................................................ 7
Package Contents ...................................................................................................7
Product Overview ...................................................................................................8
Initial Setup ................................................................. 9
Installing the Stand .................................................................................................9
Wall Mounting ...................................................................................................... 12
Using the Security Slot .................................................................... ...................... 14
Making Connections .................................................. 15
Connecting to Power ............................................................................................15
Connecting External Devices ................................................................................16
HDMI Connection .................................................................................................. 16
DisplayPort Connection ......................................................................................... 17
VGA Connection .................................................................................................... 18
USB Connection ..................................................................................................... 19
Audio Connection .................................................................................................. 20
Using the Monitor ..................................................... 21
Adjusting the Viewing Angle .................................................................... ............. 21
Height Adjustment ................................................................................................ 21
Tilt Angle Adjustment ............................................................................................ 22
Screen Orientation Adjustment (Monitor Pivot) ................................................... 22
Swivel Angle Adjustment ....................................................................................... 24
Turning the Device On/Off ...................................................................................25
Using the Control Panel Keys .................................................................... ............26
Quick Menu ........................................................................................................... 26
Hot Keys ................................................................................................................ 28
Configuring the Settings .......................................................................................30
General Operations ............................................................................................... 30
On-Screen Display (OSD) Menu Tree .................................................................... 33
Menu Options ....................................................................................................... 37
6
Appendix ................................................................... 45
Specifications .................................................................... .................................... 45
Glossary ................................................................................................................48
Troubleshooting ...................................................................................................53
Maintenance.........................................................................................................55
General Precautions .............................................................................................. 55
Cleaning the Screen ............................................................................................... 55
Cleaning the Case .................................................................................................. 55
Disclaimer .............................................................................................................. 55
Product Upgradeability and Repairability ............................................................56
Regulatory and Service Information .......................... 57
Compliance Information ....................................................................................... 57
FCC Compliance Statement ................................................................................... 57
Industry Canada Statement ................................................................................... 57
CE Conformity for European Countries ................................................................. 57
Declaration of RoHS2 Compliance......................................................................... 58
Indian Restriction of Hazardous Substances ......................................................... 59
Product Disposal at End of Product Life ................................................................ 59
TCO Information ...................................................................................................60
Copyright Information ..........................................................................................61
Customer Service .................................................................................................. 62
Limited Warranty .................................................................................................. 63
Mexico Limited Warranty ...................................................................................... 66
7
Introducon
Package Contents
• Display
• Power cord
• Video cable
• USB cable
• Quick start guide
NOTE: The power cord and video cables included in your package may vary
depending on your country. Please contact your local reseller for more
informaon.
8
Product Overview
Front View
NOTE: For more informaon about the 1(ViewMode)/2/3/4/5 key and its
funcons, refer to “Hot Keys” on page 28.
Rear View
8
1 2 3 4 5 6 78
1. AC IN 2. Audio In 3. Audio Out 4. DisplayPort
5. HDMI 6. VGA 7. USB Upstream 8. USB Downstream
Power buon
Display screen
1
(ViewMode)2345
Security Slot
9
Inial Setup
This secon provides detailed instrucons for seng up your monitor.
NOTE: The monitor comes packaged in a user-friendly box to make installaon
easy.
Installing the Stand
1. Place the box on a at, stable surface and open the front ap of the box to reveal
the contents. Remove the top tray.
2. Remove the monitor stand’s base and neck. Align and connect the two (2) points
on the monitor stand’s base with the monitor stand’s neck.
3. Use the captured screw in the monitor stand’s base and secure it to the monitor
stand’s neck.
1
2
10
4. Align and slide the upper hooks of the monitor stand into the stand mounng
slots as shown in the illustraon below:
1
2
NOTE: Ensure the stand is secure and the quick release tab posively clicks into
place.
11
5. Using the stand’s handle, li the device out of the box and into its upright
posion on a at, stable surface.
NOTE: Always place the device on a at, stable surface. Failure to do so may
cause the device to fall and damage the device and/or result in personal
injury.
12
Wall Mounng
Refer to the table below for the standard dimensions for wall mount kits.
NOTE: For use only with a UL Listed Wall Mount Bracket. To obtain a wall-
mounng kit or height adjustment base, contact ViewSonic® or your
local dealer.
Maximum
Loading Hole paern
(W x H) Interface Pad
(W x H x D) Pad Hole Screw Specicaon &
Quanty
14 kg 100 x 100 mm 115 x 115 x 2.6 mm Ø 5 mm M4 x 10 mm
4 pieces
NOTE: Wall mount kits are sold separately.
1. Turn o the device and disconnect all cables.
2. Place the device on a at, stable surface with the screen facing down.
3. Press and hold the quick release tab and carefully li the stand.
4. Pull down slightly to disengage the hooks and remove the stand.
13
5. Aach the mounng bracket to the VESA mounng holes at the rear of the
device. Then secure it with four (4) screws (M4 x 10 mm).
100 mm
100 mm
6. Follow the instrucons that come with the wall mounng kit to mount the
monitor onto the wall.
14
Using the Security Slot
To help prevent the device from being stolen, use a security slot locking device to
secure the device to a xed object.
Addionally, fastening the monitor to a wall or xed object using a security cable
can help support the weight of the monitor in order to prevent the monitor from
falling over.
Below is an example of seng up a security slot locking device on a table.
15
Making Connecons
This secon guides you on how to connect the monitor with other equipment.
Connecng to Power
1. Connect the power cord to the AC IN jack at the rear of the device.
2. Connect the power cord plug to a power outlet.
1 2
16
Connecng External Devices
HDMI Connecon
Connect one end of an HDMI cable to the HDMI port of your monitor. Then connect
the other end of the cable to the HDMI port of your computer.
NOTE: The monitor is equipped with one HDMI 1.4 port.
17
DisplayPort Connecon
Connect one end of a DisplayPort cable to the DisplayPort port. Then connect the
other end of the cable to the DisplayPort or mini DP port of your computer.
NOTE: To connect the monitor to the Thunderbolt port (v. 1&2) on your Mac,
connect the mini DP end of the “mini DP to DisplayPort cable” to the
Thunderbolt output of your Mac. Then connect the other end of the
cable to the DisplayPort of the monitor.
18
VGA Connecon
Connect one end of a VGA cable to the VGA port of your monitor. Then connect the
other end of the cable to the VGA port of your computer.
VGA
VGA
19
USB Connecon
Connect one end of a USB cable to a USB port of the monitor. Then connect the
other end of the cable to a USB port of your computer.
NOTE: The monitor supports two (2) types of USB ports. When making the
connecon(s), observe the following guidelines:
• Four (4) USB Type A ports: Connecon for your Type A peripheral
device(s). (e.g. storage device).
NOTE: To acvate the USB Type A port, ensure your computer is
also connected to the monitor’s USB Type B port.
• One (1) USB Type B port: Connect the USB Type B male cable (square
with 2 cut corners) to this port, and then connect the other end of the
cable to the USB downstream port of your computer.
20
Audio Connecon
Plug the audio jack of the ear-/headphones into the Audio Out port of the monitor.
Addionally, you can connect the monitor to a sound bar using an audio cable.
NOTE: The monitor is also equipped with dual speakers.
8
21
Using the Monitor
Adjusng the Viewing Angle
For opmal viewing, you can adjust the viewing angle using any of the following
methods:
Height Adjustment
Lower or raise the monitor to the desired height (0 to 130 mm).
NOTE: When adjusng, press down rmly along the adjustment track.
22
Tilt Angle Adjustment
Tilt the monitor forwards or backwards to the desired viewing angle (-5° to 40°).
NOTE:
• When adjusng, support the stand rmly with one hand while lng the
monitor forwards or backwards with the other hand.
• The monitor must be lied to the highest posion, then it can support 40°
lt.
Screen Orientaon Adjustment (Monitor Pivot)
1. Adjust the monitor height to the highest posion. Then lt the monitor
backwards to the full lt posion.
23
2. Rotate the monitor 90° clockwise or counter clockwise from landscape to portrait
orientaon.
NOTE:
• To rotate the screen image, manually change the system’s display
orientaon sengs.
• When adjusng, make sure to hold both sides of your monitor rmly with
both hands.
24
Swivel Angle Adjustment
Swivel the monitor to the le or right for the desired viewing angle (60°).
25
Turning the Device On/O
1. Plug the power cord into a power outlet.
2. Press the Power buon to turn on the monitor.
3. To turn the monitor o, press the Power buon again.
NOTE: The monitor will sll consume some power as long as the power cord
is connected to the power outlet. If the monitor is not being used for a
long period of me, please disconnect the power plug from the power
outlet.
26
Using the Control Panel Keys
Use the control panel keys to access the Quick Menu, acvate Hot Keys, navigate
the On-Screen Display (OSD) Menu, and change the sengs.
1
(ViewMode)
3 5
42
Quick Menu
Press the 2/3/4/5 key to acvate the Quick Menu.
Viewmode
Contrast/Brightness
Input Select
Main Menu
Exit
NOTE: Follow the key guide that appears on the boom of the screen to select
the opon or make adjustments.
Viewmode
Contrast/Brightness
Input Select
Main Menu
Exit
ViewMode
Select one of the preset color sengs.
Office
Movie
MAC
Mono
Game
27
Viewmode
Contrast/Brightness
Input Select
Main Menu
Exit
Contrast/Brightness
Adjust the contrast or brightness level.
Contrast
70
Brightness
100
Viewmode
Contrast/Brightness
Input Select
Main Menu
Exit
Input Select
Select the input source.
D-Sub
HDMI
DisplayPort
Viewmode
Contrast/Brightness
Input Select
Main Menu
Exit
Main Menu
Enter the On-Screen Display (OSD) Menu.
1920 X 1080 @ 60Hz
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
D-Sub
HDMI
DisplayPort
Viewmode
Contrast/Brightness
Input Select
Main Menu
Exit
Exit
Exit the Quick Menu.
28
Hot Keys
When the On-Screen Display (OSD) Menu is o, you can quickly access special
funcons by using the control panel keys.
Key Descripon
2 + 3 Press and hold the keys to lock/unlock the OSD Menu.
When the menu appears on the screen, connue holding both
keys for 10 seconds to lock/unlock the OSD Menu.
1
OSD Lock/Unlock
Locking OSD
Press and hold for 10s
to lock OSD
If the OSD Menu is locked, the below message will appear on the
screen:
OSD Lock/Unlock
OSD Locked
29
Key Descripon
2 + 4 Press and hold the keys to lock/unlock the Power buon.
When the menu appears on the screen, connue holding both
keys for 10 seconds to lock/unlock the Power buon.
3
Power Lock/Unlock
Locking Power Button
Press and hold for 10s
to lock power
If the Power buon is locked, the below message will appear on
the screen:
Power Lock/Unlock
Power Button Locked
3 + 5 Press the keys to display/hide the boot up screen when the device
is turned on.
Boot Up Screen On/Off
Off
Press to turn on
30
Conguring the Sengs
General Operaons
Key Guide
1. Press the 5 key to display the OSD Menu.
1920 X 1080 @ 60Hz
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
D-Sub
HDMI
DisplayPort
2. Press the 1 or 2 key to select the main menu. Then press the 3 key to enter the
selected menu.
1920 X 1080 @ 60Hz
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Volume
Mute
50
1920 X 1080 @ 60Hz
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Volume
Mute
On
Off
1920 X 1080 @ 60Hz
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Volume
Mute
50
31
3. Press the 1 or 2 key to select the desired menu opon. Then press the 3 key to
enter the sub-menu.
1920 X 1080 @ 60Hz
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Volume
Mute
On
Off
4. Press the 1 or 2 key to adjust/select the seng. Then press the 3 key to conrm.
1920 X 1080 @ 60Hz
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Volume
Mute
On
Off
32
NOTE: Certain menu opon adjustments do not require the user to press the
3 key to conrm the selecon. Follow the key guide that appears on the
boom of the screen to select the opon or make adjustments.
Key Guide Key Guide
1920 X 1080 @ 60Hz
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Volume
Mute
On
Off
1920 X 1080 @ 60Hz
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Volume
Mute
50
5. Press the 4 key to return to the previous menu.
33
On-Screen Display (OSD) Menu Tree
Main Menu Sub-menu Menu Opon
Input Select D-Sub (VGA)
HDMI
DisplayPort
Audio Adjust Volume (-/+, 0~100)
Mute On
O
ViewMode O
Oce Web
Text
CUSTOM 1/2/3 Low Input Lag On/O
Black
Stabilizaon
(-/+, 0/10/20/30/40/50/60/
70/80/90/100)
Advanced DCR (-/+, 0/25/50/75/100)
Response Time Standard
Advanced
Ultra Fast
Hue Red (-/+, 0~100)
Green (-/+, 0~100)
Blue (-/+, 0~100)
Cyan (-/+, 0~100)
Magenta (-/+, 0~100)
Yellow (-/+, 0~100)
Saturaon Red (-/+, 0~100)
Green (-/+, 0~100)
Blue (-/+, 0~100)
Cyan (-/+, 0~100)
Magenta (-/+, 0~100)
Yellow (-/+, 0~100)
Rename
Recall
Movie
MAC
Mono
ViewMode Game FPS 1
FPS 2
RTS
MOBA
34
Main Menu Sub-menu Menu Opon
Color Adjust Contrast/
Brightness
Contrast (-/+, 0~100)
Brightness (-/+, 0~100)
Color
Temperature
sRGB
Bluish
Cool
Nave
Warm
User Color Red (-/+, 0~100)
Green (-/+, 0~100)
Blue (-/+, 0~100)
Color Space¹Auto
RGB
YUV
Color Range¹Auto
Full Range
Limited Range
Gamma 1.8
2.0
2.2
2.4
2.6
2.8
Manual Image
Adjust
Auto Image Adjust²
Horizontal Size²(-/+, 0~100)
H./V. Posion²Horizontal
Posion
(-/+, 0~100)
Vercal Posion (-/+, 0~100)
Fine Tune²(-/+, 0~100)
Sharpness (-/+,
0/25/50/75/100)
Aspect Rao 4:3
Full Screen
Overscan On
O
Blue Light Filter (-/+, 0~100)
35
Main Menu Sub-menu Menu Opon
Setup Menu Language English
Français
Deutsch
Español
Italiano
Suomi
Русский
Türkçe
日本語
한국어
繁體中文
简体中文
Česká
Svenska
Resoluon
Noce
On
O
Informaon
OSD Timeout (-/+,
5/15/30/60)
OSD Background On
O
OSD Pivot 0˚
+90˚
-90˚
Power Indicator On
O
Auto Power O On
O
Sleep 30 Minutes
45 Minutes
60 Minutes
120 Minutes
O
ECO Mode Standard
Opmize
Conserve
36
Main Menu Sub-menu Menu Opon
Setup Menu DisplayPort 1.2³On
O
DDC/CI On
O
Auto Detect On
O
All Recall
¹ If a D-Sub connecon is detected, it will be grayed out.
² If no D-Sub connecon is detected, it will be grayed out.
³ If no DisplayPort connecon is detected, it will be grayed out.
37
Menu Opons
Input Select
1. Press the 5 key to display the OSD Menu.
2. Press the 1 or 2 key to select Input Select. Then press the 3 key to enter the Input
Select menu.
1920 X 1080 @ 60Hz
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
D-Sub
HDMI
DisplayPort
3. Press the 1 or 2 key to select the desired input source. Then press the 3 key to
conrm the selecon.
38
Audio/Mic
1. Press the 5 key to display the OSD Menu.
2. Press the 1 or 2 key to select Audio/Mic. Then press the 3 key to enter the
Audio/Mic menu.
1920 X 1080 @ 60Hz
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Volume
Mute
3. Press the 1 or 2 key to select the menu opon. Then press the 3 key to enter its
sub-menu.
4. Press the 1 or 2 key to adjust/select the seng. Then press the 3 key to conrm
(if applicable).
Menu Opon Descripon
Volume Adjust the volume level.
Mute Enable this opon to temporarily turn o the speaker.
39
ViewMode Menu
1. Press the 5 key to display the OSD Menu.
2. Press the 1 or 2 key to select ViewMode. Then press the 3 key to enter the
ViewMode menu.
1920 X 1080 @ 60Hz
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Off
Office
Movie
MAC
Mono
Game
3. Press the 1 or 2 key to select the seng. Then press the 3 key to conrm the
selecon.
NOTE: Some sub-menu opons may have another sub-menu. To enter the
respecve sub-menu, press the 3 key. Follow the key guide that appears
on the boom of the screen to select the opon or make adjustments.
Menu Opon Descripon
O Disable the funcon.
Oce Select this opon for oce applicaons.
Movie Select this opon for watching movies.
MAC Select this opon when connecng the monitor to Mac
computers.
Mono Select this opon for monochrome.
Game Select this opon for playing games.
40
Color Adjust Menu
NOTE: Some sub-menus may not be adjustable depending on the user’s custom
sengs.
1. Press the 5 key to display the OSD Menu.
2. Press the 1 or 2 key to select Color Adjust. Then press the 3 key to enter the
Color Adjust menu.
1920 X 1080 @ 60Hz
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Contrast/Brightness
Color Temperature
Color Space
Color Range
Gamma
3. Press the 1 or 2 key to select the menu opon. Then press the 3 key to enter its
sub-menu.
4. Press the 1 or 2 key to select the seng. Then press the 3 key to conrm the
selecon.
NOTE: Some sub-menu opons may have another sub-menu. To enter the
respecve sub-menu, press the 3 key. Follow the key guide that appears
on the boom of the screen to select the opon or make adjustments.
Menu Opon Descripon
Contrast/
Brightness
Contrast
Adjust the degree of dierence between the lightest and
darkest parts of the picture and change the amount of
black and white in the image.
Brightness
Adjust the background black levels of the screen image.
41
Menu Opon Descripon
Color Temperature Select the color temperature seng.
• sRGB: Precise color gamut and gamma of the sRGB
standard.
• Bluish: Set the color temperature to 9300K.
• Cool: Set the color temperature to 7500K
• Nave: Default color temperature. Recommended for
regular use.
• Warm: Set the color temperature to 5000K.
• User Color: Adjust red, green, and blue values as
desired.
Color Space Allows users to choose which color space they would like to
use for monitor color output.
• Auto: Automacally recognizes the color format and
black and white levels.
• RGB: The input signal color format is RGB.
• YUV: The input signal color format is YUV.
Color Range The monitor can detect the input signal color range
automacally. You can manually change the color range
opons to t the correct color range if the colors are not
displayed correctly.
• Auto: Automacally recognizes the color format and
black and white levels.
• Full Range: Black and white levels are full.
• Limited Range: Black and white levels are limited.
Gamma Manually adjust the brightness level of the monitor’s
grayscale levels.
42
Manual Image Adjust Menu
1. Press the 5 key to display the OSD Menu.
2. Press the 1 or 2 key to select Manual Image Adjust. Then press the 3 key to enter
the Manual Image Adjust menu.
1920 X 1080 @ 60Hz
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Auto Image Adjust
Horizontal Size
H./V. Positian
Fine Tune
Sharpness
Aspect Ratio
Overscan
Blue Light Filter
3. Press the 1or 2 key to select the menu opon. Then press the 3 key to enter its
sub-menu.
4. Press the 1or 2 key to adjust/select the seng. Then press the 3 key to conrm (if
applicable).
Menu Opon Descripon
Auto Image Adjust Automacally adjust the screen image posion.
Horizontal Size Stretch or shorten the screen on its horizontal axis.
H./V. Posion Adjust the screen horizontally and/or vercally.
Fine Tune Improve distorted image quality from an analog signal.
Sharpness Adjust the sharpness and picture quality of the monitor.
Aspect Rao Select the aspect rao of the monitor.
Overscan
Enable this opon to automacally enlarge the original
picture horizontally and vercally to an equal aspect rao
that lls the screen.
Blue Light Filter Adjust the lter that blocks high-energy blue light for a
more comfortable viewing experience.
NOTE: Some opons are only available for analog input signals.
43
Setup Menu
1. Press the 5 key to display the OSD Menu.
2. Press the 1 or 2 key to select Setup Menu. Then press the 3 key to enter the
Setup Menu menu.
1920 X 1080 @ 60Hz
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Language
Resolution Notice
Information
OSD Timeout
OSD Background
OSD Pivot
Power Indicator
Auto Power Off
Sleep
ECO Mode
DisplayPort 1.2
3. Press the 1or 2 key to select the menu opon. Then press the 3 key to enter its
sub-menu.
4. Press the 1or 2 key to select the seng. Then press the 3 key to conrm the
selecon.
NOTE: Some sub-menu opons may have another sub-menu. To enter the
respecve sub-menu, press the 3 key. Follow the key guide that appears
on the boom of the screen to select the opon or make adjustments.
44
Menu Opon Descripon
Language Select an available language for the OSD Menu.
Resoluon Noce
Enable this opon to allow the system to inform users that
the current viewing resoluon is not the correct nave
resoluon.
Informaon Display the monitor informaon.
OSD Timeout Set the length of me the OSD Menu remains on the
screen.
OSD Background Show/Hide the OSD background when the OSD Menu
appears on the screen.
OSD Pivot Set the OSD Menu orientaon.
• 0°: Sets the OSD Menu without a pivot.
• +90°: Sets the OSD Menu with a +90° pivot.
• -90°: Sets the OSD Menu with a -90° pivot.
Power Indicator
Set the power indicator on or o. If the seng is set to On,
the power indicator lights blue when the device is turned
on.
Auto Power O Enable this opon to allow the monitor to automacally
turn o aer a certain amount of me.
Sleep Set the amount of idle me before the monitor enters
Sleep mode.
ECO Mode Choose between various modes, based on power
consumpon.
DisplayPort 1.2 Enable/Disable DisplayPort 1.2 support.
DDC/CI Enable this opon to allow the monitor control via the
graphics card.
Auto Detect Automacally detect the input signal.
All Recall Resets all sengs to their default values.
45
Appendix
Specicaons
Item Category Specicaons
LCD Type VA, a-Si TFT LCD Module
1920 x 1080 LCD
0.2715 (H)mm x 0.2715 (V)mm pixel pitch
Display Size 59.8 cm (23.6” viewable)
Color Filter RGB vercal stripe
Glass Surface An-Glare type, 3H hard coang, Haze 25
Input Signal Video Sync Separate Sync
VGA: fh:16-83 Khz, fv:50-75 Hz
TMDS digital (100 Ω)
HDMI (v1.4): fh:15-90 Khz, fv:49-75 Hz
PCI-E
DisplayPort (v1.2): fh:15-90 Khz, fv:49-75 Hz
Audio Speaker 2W x 2
Compability PC Up to 1920 x 1080
Macintosh Up to 1920 x 1080
Recommended 1920 x 1080 @ 60Hz
46
Item Category Specicaons
Resoluon1Supported • 1920 x 1080 @ 50, 60Hz
• 1680 x 1050 @ 60Hz
• 1600 x 1200 @ 60Hz
• 1600 x 900 @ 60Hz
• 1440 x 900 @ 60, 75Hz
• 1440 x 576 @ 50Hz
• 1400 x 1050 @ 60, 75Hz
• 1366 x 768 @ 60Hz
• 1360 x 768 @ 60Hz
• 1280 x 1024 @ 50, 60, 75Hz
• 1280 x 960 @ 50, 60, 75Hz
• 1280 x 800 @ 60, 75Hz
• 1280 x 768 @ 50, 60, 75Hz
• 1280 x 720 @ 50, 60Hz
• 1152 x 900 @ 66Hz
• 1152 x 870 @ 75Hz
• 1152 x 864 @ 60, 75Hz
• 1024 x 768 @ 50, 60, 70, 72, 75Hz
• 1024 x 600 @ 60Hz
• 848 x 480 @ 60Hz
• 832 x 624 @ 75Hz
• 800 x 600 @ 56, 60, 72, 75Hz
• 720 x 576 @ 50Hz
• 720 x 480 @ 60Hz
• 720 x 400 @ 70Hz
• 640 x 480 @ 50, 60, 66, 72, 75Hz
• 640 x 400 @ 60, 70Hz
• 640 x 350 @ 70Hz
Power Adapter2Input Voltage AC 100-240 V, 50/60 Hz (auto switch)
Display area Full Scan (H x V) 521.28 x 293.22 mm
(20.5” x 11.5”)
Operang
condions
Temperature 0°C to 40°C (32°F to 104°F)
Humidity 20% to 90% (non-condensing)
Altude Up to 16,404 feet (5 km)
Storage
condions
Temperature -20°C to 60°C (-4°F to 140°F)
Humidity 5% to 90% (non-condensing)
Altude To 40,000 feet (12 km)
Dimensions Physical
(W x H x D)
549.2 x 513.56 x 205.5 mm
(21.6” x 20.2” x 8.1”)
Wall Mount Dimensions 100 x 100 mm
Weight Physical 6.4 kg (14.08 lbs)
47
Item Category Specicaons
Power
Consumpon
On 15.00 (Typical) (Blue LED)
16.48 W (Max3) (Blue LED)
O < 0.3W
¹ Do not set the graphics card in your computer to exceed these ming modes; doing so may result in permanent damage
to the display.
² Please use the power adapter from ViewSonic® or an authorized source only.
³ Maximum power consumpon without Audio or USB.
48
Glossary
This secon describes the standard glossary of terms used in all LCD display models.
All terms are listed in alphabecal order.
NOTE: Some terms may not be applicable to your device.
AAdvanced DCR
Advanced DCR technology automacally detects the image signal and
intelligently controls the backlight brightness and color, to improve on the
ability to make the black blacker in a dark scene, and make the white whiter
in a bright environment.
All Recall
Returns the adjustments back to factory sengs if the display is operang in
a factory Preset Timing Mode listed in the Specicaons of this manual.
NOTE: (Excepon) This control does not aect changes made with the
“Language Select” or “Power Lock seng”.
Audio Adjust
Adjusts the volume, mutes the sound, or toggles between inputs if you have
more than one source.
Auto Detect
If the current input source has no signal, the monitor will automacally
switch to the next input opon. This funcon on some models is disabled by
default.
Auto Image Adjust
Automacally adjusts the screen image for an ideal viewing experience.
BBlack Stabilizaon
ViewSonic’s Black stabilizaon provides heightened visibility and detail by
brightening dark scenes.
Blue Light Filter
Adjusts the lter that blocks high-energy blue light for a more comfortable
viewing experience.
Brightness
Adjusts background black levels of the screen image.
49
CColor Range
The monitor can detect the input signal color range automacally. You can
manually change the color range opons to t the correct color range if the
colors are not displayed correctly.
Opons Descripon
Auto The monitor automacally recognizes the color format
and black and white levels.
Full Range The color range of black and white levels are full.
Limited Range The color range of black and white levels are limited.
Color Space
Allows users to choose which color space they would like to use for monitor
color output (RGB, YUV).
Color Temperature
Allows users to select specic color temperature sengs to further
customize their viewing experience.
Panel Default Panel original status
sRGB Precise color gamut and gamma of the sRGB standard.
Bluish Set the color temperature to 9300K.
Cool Set the color temperature to 7500K.
Nave Nave is a default color temperature.
Recommend for general graphic design and regular use.
Warm Set the color temperature to 5000K.
Contrast
Adjusts the dierence between the image background (black level) and the
foreground (white level).
FFine Tune
Improve distorted images caused by an analog signal.
50
GGame Mode
Integrates a gaming-oriented On-Screen Display (OSD) design, including:
pre-calibrated FPS, RTS, and MOBA gaming sengs. Each mode is
funconally customized with in-game tesng and adjustments made for the
best blend of color and technology.
Gamma
Allows users to manually adjust the brightness level of the monitor’s
grayscale levels. There are six selecons: 1.8, 2.0, 2.2, 2.4, 2.6 and 2.8.
HH./V. Posion
Manually adjust the screen image horizontally and/or vercally.
Horizontal Size
Manually stretch or shorten the screen image on its horizontal axis.
Hue
Adjusts the nt of each color (red, green, blue, cyan, magenta, and yellow).
IInformaon
Displays the ming mode (video signal input) coming from the graphics
card in the computer, the LCD model number, the serial number, and the
ViewSonic® website URL. See your graphics card’s user guide for instrucons
on changing the resoluon and refresh rate (vercal frequency).
NOTE: VESA 1024 x 768 @ 60Hz (example) means that the resoluon is
1024 x 768 and the refresh rate is 60 Hertz.
Input Select
Toggles between the various input opons that are available for the
monitor.
LLow Input Lag
ViewSonic® oers low input lag, ulizing a monitor process reducer, which
decreases signal latency. Under the “Low Input Lag” sub-menu, you can
select the appropriate speed for your desired use from the two opons.
51
MManual Image Adjust
Displays the “Manual Image Adjust” menu. You can manually set a variety of
image quality adjustments.
Memory Recall
Returns the adjustments back to factory sengs if the display is operang in
a factory preset ming mode listed in the “Specicaons” of this manual.
NOTE:
• (Excepon) This control does not aect changes made in the
“Language Select” or “Power Lock” seng.
• Memory Recall is the default as-shipped display conguraon and
sengs. Memory Recall is the seng in which the product qualies
for ENERGY STAR®. Any changes to default as-shipped display
conguraon and sengs would change the energy consumpon,
and may increase energy consumpon beyond the limits required
for ENERGY STAR® qualicaon, as applicable. ENERGY STAR® is a
set of power-saving guidelines issued by the U.S. Environmental
Protecon Agency (EPA). ENERGY STAR® is a joint program of the
U.S. Environmental Protecon Agency
and the U.S. Department of Energy helping us all save
money and protect the environment through energy
ecient products and pracces.
OOSD Pivot
Sets the monitor’s On-Screen Display (OSD) Menu display direcon.
Opons Descripon
0° Sets the OSD Menu without a pivot.
+90° Sets the OSD Menu with a +90° pivot.
-90° Sets the OSD Menu with a -90° pivot.
Overscan
Refers to a cropped image on your monitor’s screen. A seng on your
monitor zooms in on movie content, so that you cannot see the outermost
edges of the lm.
52
RRecall
Resets the ViewMode monitor sengs.
Resoluon Noce
The noce tells users that the current viewing resoluon is not the correct
nave resoluon. This noce will appear in the display sengs window
when seng up the display resoluon.
Response Time
Adjusts the response me, creang smooth images without streaking,
blurring or ghosng. A low response me is perfect for the most graphic-
intense gaming, and provides amazing visual quality while watching sports
or acon movies.
RGB Color Space
The most common color space for displays. Red, green, and blue light are
added together to reproduce a broad array of colors.
SSaturaon
Adjusts the color depth of each color (red, green, blue, cyan, magenta, and
yellow).
Setup Menu
Adjusts On-Screen Display (OSD) sengs. Many of these sengs can
acvate on-screen display nocaons so users do not have to reopen the
menu.
Sharpness
Adjusts the picture quality of the monitor.
VViewMode
ViewSonic®’s unique ViewMode feature oers “Game,” “Movie,” “Web,”
“Text,” and “Mono” presets. These presets are specically designed to
deliver an opmized viewing experience for dierent screen applicaons.
YYUV Color Space
YUV color space is used for color image and video processing; taking into
account properes of the human eye that allow for reduced bandwidth of
chroma components without perceptual distoron.
53
Troubleshoong
This secon describes some common problems that you may experience when
using the monitor.
Problem or Issue Possible Soluons
No power • Make sure you have turned on the monitor.
Otherwise, touch the Power buon to turn on the
monitor.
• Make sure the power cord is properly and securely
connected to the monitor.
• Plug another electrical device into the power outlet
to verify that the outlet is supplying power.
Power is On, but no
image appears on the
screen
• Make sure the video cable connecng the
monitor to the computer is properly and securely
connected.
• Check for broken pins in the video cable connector.
• Adjust the brightness and contrast sengs.
• Make sure the correct input source is selected.
Wrong or abnormal
colors
• If any colors (red, green, or blue) are missing,
check the video cable to make sure it is properly
and securely connected. Loose or broken pins
in the cable connector could cause an improper
connecon.
• Connect the monitor to another computer.
• If you have an older graphics card, contact
ViewSonic® for a non-DDC adapter.
Screen image is too
light or dark
• Adjust the brightness and contrast sengs.
• Reset the monitor to factory sengs.
Screen image cuts in
and out
• Make sure the video cable connecng the
monitor to the computer is properly and securely
connected.
• Make sure the correct input source is selected.
• Check for broken pins in the video cable connector.
The screen image or
text is blurred
• Adjust the resoluon to the correct Aspect Rao.
• Reset the monitor to factory sengs.
54
Problem or Issue Possible Soluons
The screen is not
centered correctly
• Adjust the resoluon to the correct Aspect Rao.
• Adjust the horizontal and vercal controls via the
OSD Menu.
• Reset the monitor to factory sengs.
The screen appears
yellow
• Make sure the “Blue Light Filter” is O.
The OSD Menu does
not appear on the
screen
• Check whether the OSD Menu is locked. If yes,
press and hold key 2 and 3 for 10 seconds.
• Turn o the monitor, unplug the power cord, plug it
back in, and then turn on the monitor.
• Reset the monitor to factory sengs.
The Quick Menu
doesn’t appear
• Restart the computer.
• Turn o the monitor, unplug the power cord, plug it
back in, and then turn on the monitor.
• Reset the monitor to factory sengs.
Some menus are not
selectable in the OSD
• Restart the computer.
• Adjust the ViewMode or the input source.
• Reset the monitor to factory sengs.
Control panel keys do
not work
• Press only one key at a me.
• Restart the computer.
No audio output • If using ear-/headphones, make sure the mini
stereo jack is properly and securely connected.
• Make sure the volume is not muted, nor set to 0.
• Check the Audio Input seng.
The monitor will not
adjust
• Make sure there are no obstrucons near or on the
monitor, and that there is adequate spacing.
• Follow all steps on page 21, “Using the Monitor”.
USB devices connected
to the monitor do not
work
• Make sure the USB cable is connected properly.
• Try changing to a dierent USB port (if applicable).
• Some USB devices require a higher electric current;
connect the device directly to the computer.
External device is
connected, but no
image appears on the
screen
• Make sure the Power is On
• Check the connecng cable to make sure it
is properly and securely connected. Loose or
broken pins in the cable connector could cause an
improper connecon.
• Adjust the brightness and contrast sengs.
55
Maintenance
General Precauons
• Make sure the monitor is turned o and the power cable is unplugged from the
power outlet.
• Never spray or pour any liquid directly onto the screen or case.
• Handle the monitor with care, as a darker-colored monitor, if scued, may show
marks more clearly than a lighter-colored monitor.
Cleaning the Screen
• Wipe the screen with a clean, so, lint-free cloth. This removes dust and other
parcles.
• If the screen is sll not clean, apply a small amount of non-ammonia, non-
alcohol based glass cleaner onto a clean, so, lint-free cloth; then wipe the
screen.
Cleaning the Case
• Use a so, dry cloth.
• If the case is sll not clean, apply a small amount of non-ammonia, non-alcohol
based, mild non-abrasive detergent onto a clean, so, lint-free cloth, then wipe
the surface.
Disclaimer
• ViewSonic® does not recommend the use of any ammonia or alcohol-based
cleaners on the display screen or case. Some chemical cleaners have been
reported to damage the screen and/or case of the monitor.
• ViewSonic® will not be liable for damage resulng from use of any ammonia or
alcohol-based cleaners.
56
Product Upgradeability and Repairability
The following is a list of hardware features available
for at least 5 years aer the sale of the product. Upgradable Repairable Replaceable
Main Processor(s) or SOC No No Yes
Memory N/A N/A N/A
HDD N/A N/A N/A
Wireless Networking Capability N/A N/A N/A
Graphics Card N/A N/A N/A
Rechargeable Baery N/A N/A N/A
Fan Assembly N/A N/A N/A
Camera N/A N/A N/A
Fingerprint Reader N/A N/A N/A
Display Assembly No No Yes
Keyboard N/A N/A N/A
Internal Power Supply No No Yes
NOTE: *N/A = Not applicable for the product.
57
Regulatory and Service Informaon
Compliance Informaon
This secon addresses all connected requirements and statements regarding
regulaons. Conrmed corresponding applicaons shall refer to nameplate labels
and relevant markings on the unit.
FCC Compliance Statement
This device complies with part 15 of FCC Rules. Operaon is subject to the following
two condions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operaon. This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protecon against harmful
interference in a residenal installaon. This equipment generates, uses, and
can radiate radio frequency energy, and if not installed and used in accordance
with the instrucons, may cause harmful interference to radio communicaons.
However, there is no guarantee that interference will not occur in a parcular
installaon. If this equipment does cause harmful interference to radio or television
recepon, which can be determined by turning the equipment o and on, the user
is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separaon between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cauoned that changes or modicaons not expressly approved
by the party responsible for compliance could void your authority to operate the
equipment.
Industry Canada Statement
CAN ICES-003(B)/NMB-003(B)
CE Conformity for European Countries
The device complies with the EMC Direcve 2014/30/EU and Low Voltage
Direcve 2014/35/EU.
58
The following informaon is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical
and Electronic Equipment Directive 2012/19/EU (WEEE). The mark
indicates the requirement NOT to dispose of the equipment as unsorted
municipal waste, but use the return and collection systems according to
local law.
Declaraon of RoHS2 Compliance
This product has been designed and manufactured in compliance with Direcve
2011/65/EU of the European Parliament and the Council on restricon of the use
of certain hazardous substances in electrical and electronic equipment (RoHS2
Direcve) and is deemed to comply with the maximum concentraon values issued
by the European Technical Adaptaon Commiee (TAC) as shown below:
Substance Proposed Maximum
Concentraon Actual Concentraon
Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium (Cr6⁺) 0.1% < 0.1%
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers
(PBDE) 0.1% < 0.1%
Bis (2-ethylhexyl) phthalate
(DEHP) 0.1% < 0.1%
Butyl benzyl phthalate (BBP) 0.1% < 0.1%
Dibutyl phthalate (DBP) 0.1% < 0.1%
Diisobutyl phthalate (DIBP) 0.1% < 0.1%
Certain components of products as stated above are exempted under the Annex
III of the RoHS2 Direcves as noted below. Examples of exempted components
are:
• Lead as an alloying element in aluminum containing up to 0.4% lead by weight.
• Copper alloy containing up to 4% lead by weight.
• Lead in high melng temperature type solders (i.e. lead-based alloys containing
85% by weight or more lead).
• Electrical and electronic components containing lead in a glass or ceramic other
than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or
ceramic matrix compound.
59
Indian Restricon of Hazardous Substances
Restricon on Hazardous Substances statement (India). This product complies
with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent
chromium, polybrominated biphenyls or polybrominated diphenyl ethers in
concentraons exceeding 0.1 weight % and 0.01 weight % for cadmium, except for
the exempons set in Schedule 2 of the Rule.
Product Disposal at End of Product Life
ViewSonic® respects the environment and is commied to working and living
green. Thank you for being part of Smarter, Greener Compung. Please visit the
ViewSonic® website to learn more.
USA & Canada:
http://www.viewsonic.com/company/green/recycle-program/
Europe:
http://www.viewsoniceurope.com/eu/support/call-desk/
Taiwan:
https://recycle.epa.gov.tw/
60
TCO Informaon
A third-party certication according to ISO 14024
Say hello
to a more sustainable product
IT products are associated with a wide range of sustainability risks
throughout their life cycle. Human rights violations are common in the
factories. Harmful substances are used both in products and their
manufacture. Products can often have a short lifespan because of poor
ergonomics, low quality and when they are not able to be repaired or
upgraded.
This product is a better choice . It meets all the criteria in TCO Certied,
the world’s most comprehensive sustainability certication for IT
products. Thank you for making a responsible product choice, that help
drive progress towards a more sustainable future!
Criteria in TCO Certied have a life-cycle perspective and balance
environmental and social responsibility. Conformity is veried by
independent and approved veriers that specialize in IT products, social
responsibility or other sustainability issues. Verication is done both
before and after the certicate is issued, covering the entire validity
period. The process also includes ensuring that corrective actions are
implemented in all cases of factory non-conformities. And last but not
least, to make sure that the certication and independent verication is
accurate, both TCO Certied and the veriers are reviewed regularly.
Want to know more?
Read information about TCO Certied, full criteria documents, news and
updates at tcocertied.com. On the website you’ll also nd our Product
Finder, which presents a complete, searchable listing of certied
products.
Toward sustainable IT products
61
Copyright Informaon
Copyright© ViewSonic® Corporaon, 2020. All rights reserved.
Macintosh and Power Macintosh are registered trademarks of Apple Inc.
Microso, Windows, and the Windows logo are registered trademarks of Microso
Corporaon in the United States and other countries.
ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are
registered trademarks of ViewSonic® Corporaon.
VESA is a registered trademark of the Video Electronics Standards Associaon.
DPMS, DisplayPort, and DDC are trademarks of VESA.
ENERGY STAR® is a registered trademark of the U.S. Environmental Protecon
Agency (EPA).
As an ENERGY STAR® partner, ViewSonic® Corporaon has determined that this
product meets the ENERGY STAR® guidelines for energy eciency.
Disclaimer: ViewSonic® Corporaon shall not be liable for technical or editorial
errors or omissions contained herein; nor for incidental or consequenal damages
resulng from furnishing this material, or the performance or use of this product.
In the interest of connuing product improvement, ViewSonic® Corporaon
reserves the right to change product specicaons without noce. Informaon in
this document may change without noce.
No part of this document may be copied, reproduced, or transmied by any means,
for any purpose without prior wrien permission from ViewSonic® Corporaon.
VG2440_UG_ENG Rev. 1A 2021-07-22
62
Customer Service
For technical support or product service, see the table below or contact your
reseller.
NOTE: You will need the product’s serial number.
Country/ Region Website Country/ Region Website
Asia Pacic & Africa
Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/
中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/
Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/
Indonesia www.viewsonic.com/id/ Israel www.viewsonic.com/il/
日本 (Japan) www.viewsonic.com/jp/ Korea www.viewsonic.com/kr/
Malaysia www.viewsonic.com/my/ Middle East www.viewsonic.com/me/
Myanmar www.viewsonic.com/mm/ Nepal www.viewsonic.com/np/
New Zealand www.viewsonic.com/nz/ Pakistan www.viewsonic.com/pk/
Philippines www.viewsonic.com/ph/ Singapore www.viewsonic.com/sg/
臺灣 (Taiwan) www.viewsonic.com/tw/ ประเทศไทย www.viewsonic.com/th/
Việt Nam www.viewsonic.com/vn/ South Africa & Maurius www.viewsonic.com/za/
Americas
United States www.viewsonic.com/us Canada www.viewsonic.com/us
Lan America www.viewsonic.com/la
Europe
Europe www.viewsonic.com/eu/ France www.viewsonic.com/fr/
Deutschland www.viewsonic.com/de/ Қазақстан www.viewsonic.com/kz/
Россия www.viewsonic.com/ru/ España www.viewsonic.com/es/
Türkiye www.viewsonic.com/tr/ Україна www.viewsonic.com/ua/
United Kingdom www.viewsonic.com/uk/
63
Limited Warranty
ViewSonic® Display
What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and
workmanship during the warranty period. If a product proves to be defecve
in material or workmanship during the warranty period, ViewSonic® will, at
its sole opon, and as your sole remedy, repair or replace the product with a
similar product. Replacement product or parts (e.g. system board, display panel,
power board) may include remanufactured or refurbished parts or components
and will vary depending on the model. The repair or replacement unit or parts
or components will be covered by the balance of the me remaining on the
customer’s original limited warranty and the warranty period will not be extended.
ViewSonic® provides no warranty for any third-party soware whether included
with the product or installed by the customer, installaon of any unauthorized
hardware parts or components (e.g. Projector Lamps). (Please refer to: “What the
warranty excludes and does not cover” secon).
How long the warranty is eecve:
ViewSonic® displays are warranted for between 1 and 3 years, depending on your
country of purchase, for all parts including the light source and for all labor from
the date of the rst consumer purchase.
Authorized service providers will oer replacement or repair for up to ve (5) years
from the date of the rst consumer purchase. Should the display no longer be
under warranty, the repair cost will be paid by the purchaser.
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty excludes and does not cover:
• Any product on which the serial number has been defaced, modied, or
removed.
• Damage, deterioraon, or malfuncon resulng from:
Accident, misuse, neglect, re, water, lightning, or other acts of nature,
unauthorized product modicaon, or failure to follow instrucons supplied
with the product.
Repair or aempted repair by anyone not authorized by ViewSonic®.
Damage to or loss of any programs, data, or removable storage media.
Normal wear and tear.
Removal or installaon of the product.
64
• Soware or data loss occurring during repair or replacement.
• Any damage of the product due to shipment.
• Causes external to the product, such as electric power uctuaons or failure.
• Use of supplies or parts not meeng ViewSonic’s specicaons.
• Failure of owner to perform periodic product maintenance as stated in the User
Guide.
• Any other cause which does not relate to a product defect.
• Damage caused by stac (non-moving) images displayed for lengthy periods of
me (also referred to as image burn-in).
• Soware - Any third-party soware included with the product or installed by the
customer.
• Hardware/Accessories/Parts/Components – Installaon of any unauthorized
hardware, accessories, consumable parts or components (e.g. Projector Lamps).
• Damage to, or abuse of, the coang on the surface of the display through
inappropriate cleaning as described in the product User Guide.
• Removal, installaon, and set-up service charges, including wall-mounng of the
product.
How to get service:
• For informaon about receiving service under warranty, contact ViewSonic®
Customer Support (Please refer to the “Customer Service” page). You will need
to provide your product’s serial number.
• To obtain warranty service, you will be required to provide: (a) the original dated
sales slip, (b) your name, (c) your address, (d) a descripon of the problem, and
(e) the serial number of the product.
• Take or ship the product, freight prepaid, in the original container to an
authorized ViewSonic® service center or ViewSonic®.
• For addional informaon or the name of the nearest ViewSonic® service center,
contact ViewSonic®.
Limitaon of implied warranes:
There are no warranes, express or implied, which extend beyond the descripon
contained herein including the implied warranty of merchantability and tness for a
parcular purpose.
65
Display Warranty Term Template In UG
VSC_TEMP_2007
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product.
ViewSonic® shall not be liable for:
• Damage to other property caused by any defects in the product, damages
based upon inconvenience, loss of use of the product, loss of me, loss of
prots, loss of business opportunity, loss of goodwill, interference with business
relaonships, or other commercial loss, even if advised of the possibility of such
damages.
• Any other damages, whether incidental, consequenal or otherwise.
• Any claim against the customer by any other party.
• Repair or aempted repair by anyone not authorized by ViewSonic®.
Eect of state law:
This warranty gives you specic legal rights, and you may also have other rights
which vary from state to state. Some states do not allow limitaons on implied
warranes and/or do not allow the exclusion of incidental or consequenal
damages, so the above limitaons and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty informaon and service on ViewSonic® products sold outside of the
U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer.
The warranty period for this product in mainland China (Hong Kong, Macao,
and Taiwan Excluded) is subject to the terms and condions of the Maintenance
Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found at:
http://www.viewsonic.com/eu/ under “Support/Warranty Informaon”.
66
Mexico Limited Warranty
ViewSonic® Display
What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and
workmanship, under normal use, during the warranty period. If a product
proves to be defecve in material or workmanship during the warranty period,
ViewSonic® will, at its sole opon, repair or replace the product with a like product.
Replacement product or parts may include remanufactured or refurbished parts or
components & accessories.
How long the warranty is eecve:
ViewSonic® LCD displays are warranted for between 1 and 3 years, depending on
your country of purchase, for all parts including the light source and for all labour
from the date of the rst consumer purchase.
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty excludes and does not cover:
• Any product on which the serial number has been defaced, modied or
removed.
• Damage, deterioraon, or malfuncon resulng from:
Accident, misuse, neglect, re, water, lightning, or other acts of nature,
unauthorized product modicaon, unauthorized aempted repair, or
failure to follow instrucons supplied with the product.
Causes external to the product, such as electrical power uctuaons or
failure.
Use of supplies or parts not meeng ViewSonic®’s specicaons.
Normal wear and tear.
Any other cause which does not relate to a product defect.
• Any product exhibing a condion commonly known as “image burn-in” which
results when a stac image is displayed on the product for an extended period of
me.
• Removal, installaon, insurance, and set-up service charges.
67
How to get service:
For informaon about receiving service under warranty, contact ViewSonic®
Customer Support (Please refer to the aached “Customer Service” page). You
will need to provide your product’s serial number, so please record the product
informaon in the space provided below on your purchase for your future use.
Please retain your receipt of proof of purchase to support your warranty claim.
For Your Records
Product Name: Model Number:
Document Number: Serial Number:
Purchase Date: Extended Warranty Purchase? (Y/N)
If so, what date does warranty expire?
• To obtain warranty service, you will be required to provide (a) the original dated
sales slip, (b) your name, (c) your address, (d) a descripon of the problem, and
(e) the serial number of the product.
• Take or ship the product, in the original container packaging, to an authorized
ViewSonic® service center.
• Round trip transportaon costs for in-warranty products will be paid by
ViewSonic®.
Limitaon of implied warranes:
There are no warranes, express or implied, which extend beyond the descripon
contained herein including the implied warranty of merchantability and tness for a
parcular purpose.
Exclusion of damages:
ViewSonic®’s liability is limited to the cost of repair or replacement of the product.
ViewSonic® shall not be liable for:
• Damage to other property caused by any defects in the product, damages
based upon inconvenience, loss of use of the product, loss of me, loss of
prots, loss of business opportunity, loss of goodwill, interference with business
relaonships, or other commercial loss, even if advised of the possibility of such
damages.
• Any other damages, whether incidental, consequenal or otherwise.
• Any claim against the customer by any other party.
• Repair or aempted repair by anyone not authorized by ViewSonic®.
68
Contact Informaon for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporavo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099 hp://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: disc2@hmo.megared.net.mx
Villahermosa:
Compumantenimietnos Garanzados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: compumantenimientos@prodigy.net.mx
Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: datos@puebla.megared.net.mx
Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V. Av.
Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: gacosta@qplus.com.mx
Chihuahua:
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: Cefeo@soluglobales.com
Cuernavaca:
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: aquevedo@compusupportcva.com
Distrito Federal:
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : gacosta@qplus.com.mx
Guadalajara, Jal.:
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: mmiranda@servicrece.com
Guerrero Acapulco:
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627
Monterrey:
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: aydeem@gps1.com.mx
MERIDA:
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: (52) 999-925-1916
E-Mail: rrrb@sureste.com
Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Fax: 01(52)95-15-13-67-00
E-Mail. gpotai2001@hotmail.com
Tijuana:
STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembr
Tijuana, Mexico
FOR USA SUPPORT:
ViewSonic® Corporaon
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: 800-688-6688
E-Mail: hp://www.viewsonic.com
LCD Mexico Warranty Term Template In UG
VSC_TEMP_2008
C0 M91 Y72 K24
Process Color
C0 M0 Y0 K100
Process Color
C0 M91 Y72 K24
Process Color
Pantone Black C
Spot Color
Pantone 187 C
Spot Color
Pantone Black C
Spot Color
Pantone 187 C
Or Spot Color