Table of Contents
Viewsonic VP3881A User Manual
Displayed below is the user manual for VP3881A by Viewsonic which is a product in the Computer Monitors category. This manual has pages.
Related Manuals
VP3881a
Display
User Guide
Model No. VS16980
P/N: VP3881a
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”
TM
2
Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding
the world’s expectations for technological evolution, innovation, and simplicity.
At ViewSonic®, we believe that our products have the potential to make a positive
impact in the world, and we are confident that the ViewSonic® product you have
chosen will serve you well.
Once again, thank you for choosing ViewSonic®!
3
Safety Precautions
Please read the following Safety Precautions before you start using the device.
• Keep this user guide in a safe place for later reference.
• Read all warnings and follow all instructions.
• Sit at least 18" (45 cm) away from the device.
• Allow at least 4" (10 cm) clearance around the device to ensure proper
ventilation.
• Place the device in a well-ventilated area. Do not place anything on the device
that prevents heat dissipation.
• Do not use the device near water. To reduce the risk of fire or electric shock, do
not expose the device to moisture.
• Avoid exposing the device to direct sunlight or other sources of sustained heat.
• Do not install near any heat sources such as radiators, heat registers, stoves, or
other devices (including amplifiers) that may increase the temperature of the
device to dangerous levels.
• Use a soft, dry cloth to clean the external housing. For more information, refer
to the "Maintenance" section of this manual.
• Avoid touching the screen, as oil may collect on the screen if you touch it.
• Do not touch the screen surface with sharp or hard objects, as it may cause
damage to the screen.
• Do not place the device on cloth or other materials that may be placed between
the product and supporting furniture.
• When moving the device, be careful not to drop or bump the device on
anything.
• Do not place the device on an uneven or unstable surface. The device may fall
over resulting in an injury or a malfunction.
• Do not place any heavy objects on the device or connection cables.
• Always use cabinets, stands, or installation methods recommended by the
manufacturer of the device set.
• Always use furniture that can safely support the device.
• Always ensure the device is not overhanging the edge of the supporting
furniture.
• Do not place the device on tall furniture, such as cupboards or bookcases,
without anchoring both the furniture and the device to a suitable support.
• Always educate children about the dangers of climbing on furniture to reach the
device or related equipment.
4
• Do not place the monitor where children are likely to be present.
• Do not place items that might tempt children to climb, such as toys and remote
controls, on the top of the device or furniture on which the product is placed.
• If smoke, an abnormal noise, or a strange odor is present, immediately turn the
device off and call your dealer or ViewSonic®. It is dangerous to continue using
the device.
• Do not attempt to circumvent the safety provisions of the polarized or
grounding-type plug. A polarized plug has two blades with one wider than the
other. A grounding-type plug has two blades and a third grounding prong. The
wide blade and the third prong are provided for your safety. If the plug does not
fit into your outlet, obtain an adapter and do not attempt to force the plug into
the outlet.
• When connecting to a power outlet, Do not remove the grounding prong. Please
ensure grounding prongs are never removed.
• Always route and manage cords and cables connected to your device so they
cannot be tripped over, pulled, or grabbed.
• Protect the power cord from being treaded upon or pinched, particularly at the
plug, and at the point where it emerges from the equipment. Ensure that the
power outlet is located near the equipment so that it is easily accessible.
• Disconnect the power plug from the power outlet if the device is not being used
for a long period of time.
• Please confirm the distribution system installed in the building. The system
should provide a circuit breaker rated at 120/240V, 20A.
• Only use attachments/accessories, such as carts, stands, tripods, brackets or
tables, specified by the manufacturer.
• When a cart is used, use with caution when moving the cart/equipment
combination to avoid injury from tipping over.
• Refer all servicing to qualified service personnel. Service will be required when
the unit has been damaged in any way, such as:
if the power-supply cord or plug is damaged.
if liquid is spilled onto or objects fall into the unit.
if the unit is exposed to rain or moisture.
if the unit does not operate normally or has been dropped.
• When using ear-/headphones, adjust the volume to appropriate levels, or
hearing damage may result.
5
• Fastening the display to a wall or fixed object using cordage or other restraining
devices can help support the weight of the display in order to prevent the
display from falling over.
Hole paern
(W x H)
Interface Pad
(W x H x D) Pad Hole Screw Specicaon & Quan-
ty
100 x 100 mm 115 x 115 x 2.6 mm Ø 5 mm M4 x 10 mm
4 pieces
or
VESA wall mounng hole
NOTE:
• Restraining device/cordage should be able to withstand 100N force.
• Make sure the cordage is straightened, and any slack is removed. The back
of the device shall face the wall to ensure the device cannot tilt under
external force.
• Make sure the display does not tilt under external force at any height and
rotation angle of the device.
• If the existing display is going to be retained and relocated, the same
considerations as above should be applied.
6
Contents
Safety Precautions ....................................................... 3
Introduction ................................................................ 8
Package Contents ...................................................................................................8
Product Overview ...................................................................................................9
Initial Setup ............................................................... 10
Installing the Stand ...............................................................................................10
Wall Mounting ......................................................................................................12
Using the Security Slot .................................................................... ...................... 14
Making Connections .................................................. 15
Connecting to Power ............................................................................................15
Connecting External Devices ................................................................................16
HDMI Connection .................................................................................................. 16
DisplayPort Connection ......................................................................................... 17
USB Connection ..................................................................................................... 18
Ethernet Connection ............................................................................................. 19
Using the Monitor ..................................................... 20
Adjusting the Viewing Angle .................................................................... ............. 20
Height Adjustment ................................................................................................ 20
Tilt Angle Adjustment ............................................................................................ 21
Swivel Angle Adjustment ....................................................................................... 22
Turning the Device On/Off ...............................................23
Using the Control Panel Keys .................................................................... ............24
Quick Menu ........................................................................................................... 24
Hot Keys ................................................................................................................ 26
Configuring the Settings .......................................................................................29
General Operations ............................................................................................... 29
On-Screen Display (OSD) Menu Tree .................................................................... 32
Menu Options ....................................................................................................... 41
7
Advanced Features and Settings ................................ 53
HDR10 (High-Dynamic-Range) .............................................................................. 53
KVM ......................................................................................................................54
Dual Color .............................................................................................................56
Multi-Picture .........................................................................................................57
Quad Windows ...................................................................................................... 58
PBP (Picture-by-Picture) ........................................................................................ 60
PIP (Picture-in-Picture) .......................................................................................... 62
Colorbration+ .......................................................................................................64
Color Blindness Mode .................................................................... .......................65
Firmware Update .................................................................... ..............................66
Appendix ................................................................... 67
Specifications .................................................................... .................................... 67
Glossary ................................................................................................................70
Troubleshooting ...................................................................................................75
Product Upgradeability and Repairability ............................................................77
Maintenance.........................................................................................................78
General Precautions .............................................................................................. 78
Cleaning the Screen ............................................................................................... 78
Cleaning the Case .................................................................................................. 78
Regulatory and Service Information .......................... 79
Compliance Information ....................................................................................... 79
FCC Compliance Statement ................................................................................... 79
Industry Canada Statement ................................................................................... 79
CE Conformity for European Countries ................................................................. 79
Declaration of RoHS2 Compliance......................................................................... 80
Indian Restriction of Hazardous Substances ......................................................... 81
Product Disposal at End of Product Life ................................................................ 81
A Pantone® Validated Monitor .................................................................... .........82
Copyright Information ..........................................................................................83
Customer Service .................................................................................................. 84
Limited Warranty .................................................................................................. 85
Mexico Limited Warranty ...................................................................................... 88
8
Introduction
Package Contents
• Monitor
• Power cord
• Power adapter
• HDMI cable
• DisplayPort cable
• USB 3.1 Gen. 1 Type C cable
• USB 3.0 up stream cable (Type B to Type A)
• Quick start guide
NOTE: The power cord and video cables included in your package may vary
depending on your country. Please contact your local reseller for more
informaon.
10
Inial Setup
This secon provides detailed instrucons for seng up your monitor.
Installing the Stand
1. Place the monitor on a at, stable surface with the screen facing down.
2. Align and slide the upper hooks of the stand into the stand mounng slots as
shown in the illustraon below:
1
2
NOTE: Ensure the stand is secure and the quick release tab posively clicks into
place.
11
3. Li the device into its upright posion on a at, stable surface.
NOTE: Always place the device on a at, stable surface. Failure to do so may
cause the device to fall and damage the device and/or result in personal
injury.
12
Wall Mounng
Refer to the table below for the standard dimensions for wall mount kits.
NOTE: For use only with a UL cered wall mount kit/bracket. To obtain a wall-
mounng kit or height adjustment base, contact ViewSonic® or your
local dealer.
Maximum
Loading
Hole paern
(W x H)
Interface Pad
(W x H x D) Pad Hole Screw Specicaon
& Quanty
14 kg 100 x 100 mm 115 x 115 x 2.6 mm Ø 5 mm M4 x 10 mm
4 pieces
NOTE: Wall mount kits are sold separately.
1. Turn o the device and disconnect all cables.
2. Place the device on a at, stable surface with the screen facing down.
3. Push and hold the quick release tab and carefully li the stand.
1
2
4. Pull down slightly to disengage the hooks. Then remove the stand.
13
5. Aach the mounng bracket to the VESA mounng holes at the rear of the
monitor. Then secure it with four (4) screws (M4 x 10 mm).
100 mm
100 mm
6. Follow the instrucons that come with the wall mounng kit to mount the
monitor onto the wall.
14
Using the Security Slot
To help prevent the device from being stolen, use a security slot locking device to
secure the device to a xed object.
Addionally, fastening the monitor to a wall or xed object using a security cable
can help support the weight of the monitor in order to prevent the monitor from
falling over.
Below is an example of seng up a security slot locking device on a table.
15
Making Connecons
This secon guides you on how to connect the monitor with other equipment.
Connecng to Power
1. Connect the power cord to the power adapter.
2. Connect the power adapter to the DC IN jack at the rear of the device.
3. Connect the power cord plug to a power outlet.
2
1
3
16
Connecng External Devices
HDMI Connecon
Connect one end of an HDMI cable to the HDMI port of your monitor. Then connect
the other end of the cable to the HDMI port of your computer.
NOTE: The monitor is equipped with two HDMI 2.0 ports.
21
17
DisplayPort Connecon
Connect one end of a DisplayPort cable to the DisplayPort port. Then connect the
other end of the cable to the DisplayPort or mini DP port of your computer.
NOTE: To connect the monitor to the Thunderbolt port (v. 1&2) on your Mac,
connect the mini DP end of the “mini DP to DisplayPort cable” to the
Thunderbolt output of your Mac. Then connect the other end of the
cable to the DisplayPort port of the monitor.
18
USB Connecon
Connect one end of a USB cable to a USB port of the monitor. Then connect the
other end of the cable to a USB port of your computer.
NOTE: The monitor supports three (3) types of USB ports. When making the
connecon(s), observe the following guidelines:
• Two (2) USB Type-A ports: Connecon for your Type A peripheral
device(s). (e.g. storage device).
NOTE: To acvate the USB Type A port, ensure your computer is
also connected to the monitor’s USB Type B port.
• One (1) USB Type-B port: Connect the USB Type B male cable (square
with 2 cut corners) to this port, and then connect the other end of the
cable to the USB downstream port of your computer.
• One (1) USB Type-C port: Make sure your Type-C output device and
cable support video signal transmission.
Type-C
Type-C
19
Ethernet Connecon
Connect one end of your LAN (RJ45) cable to the LAN (RJ45) port of the monitor.
Then connect the other end to your network.
Network
Next, you must connect your computer to the monitor by either:
• Type-C connecon:
Type-C
Type-C
Or, by:
• HDMI and USB Upstream • DisplayPort and USB Upstream
in
20
Using the Monitor
Adjusng the Viewing Angle
For opmal viewing, you can adjust the viewing angle using any of the following
methods:
Height Adjustment
Lower or raise the monitor to the desired height (0 to 130 mm).
NOTE: When adjusng, press down rmly along the adjustment track holding
the monitor with both hands on the side.
21
Tilt Angle Adjustment
Tilt the monitor forwards or backwards to the desired viewing angle (-2 to 21˚).
NOTE: When adjusng, support the stand rmly with one hand while lng the
monitor forwards or backwards with the other hand.
22
Swivel Angle Adjustment
Swivel the monitor to the le or right for the desired viewing angle (60˚).
23
Turning the Device On/Off
1. Plug the power cord into a power outlet.
2. Press the Power buon to turn on the monitor.
3. To turn the monitor o, press the Power buon again.
NOTE: The monitor will sll consume some power as long as the power cord
is connected to the power outlet. If the monitor is not being used for a
long period of me, please disconnect the power plug from the power
outlet.
24
Using the Control Panel Keys
Use the control panel keys to access the Quick Menu, acvate Hot Keys, navigate
the On-Screen Display (OSD) Menu, and change the sengs.
1
Quick Menu
Touch the 1/2/3/4 key to acvate the Quick menu.
Standard Color
Contrast/Brightness
Input Select
Main Menu
Exit
NOTE: Follow the key guide that appears on the boom of the screen to select
the opon or make adjustments.
Standard Color
Contrast/Brightness
Input Select
Main Menu
Exit
Standard Color
Select one of the preset standard color sengs.
sRGB
EBU
SMPTE-C
REC709
DICOM SIM
CAL 1
CAL 2
CAL 3
Custom
23
45
25
Standard Color
Contrast/Brightness
Input Select
Main Menu
Exit
Contrast/Brightness
Adjust the contrast or brightness level.
Contrast
70
Brightness
100
Standard Color
Contrast/Brightness
Input Select
Main Menu
Exit
Input Select
Select the input source.
DisplayPort
HDMI 1
HDMI 2
Type C
Standard Color
Contrast/Brightness
Input Select
Main Menu
Exit
Main Menu
Enter the On-Screen Display (OSD) Menu.
3840 X 1600 @ 60Hz
VP3881
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
DisplayPort
HDMI 1
HDMI 2
Type C
Auto Detect
Standard Color
Contrast/Brightness
Input Select
Main Menu
Exit
Exit
Exit the Quick Menu.
NOTE: Use the 5 key to exit the Quick Menu.
26
Hot Keys
When the On-Screen Display (OSD) Menu is o, you can quickly access special
funcons by using the control panel keys.
Key Descripon
1Press and hold the key for 5 seconds to select User mode. Then
select the desired User mode to acvate.
Exit
User 1
User 2
User 3
2 + 3 Press and hold the keys to lock/unlock the OSD Menu.
When the menu appears on the screen, connue holding both keys
for 10 seconds to lock/unlock the OSD Menu.
1
OSD Lock/Unlock
Locking OSD
Press and hold for 10s
to lock OSD
If the OSD Menu is locked, the below message will appear on the
screen:
OSD Lock/Unlock
OSD Locked
27
Key Descripon
2 + 4 Press and hold the keys to lock/unlock the Power button.
When the menu appears on the screen, continue holding both keys
for 10 seconds to lock/unlock the Power button.
3
Power Lock/Unlock
Locking Power Button
Press and hold for 10s
to lock power
If the Power button is locked, the below message will appear on
the screen:
Power Lock/Unlock
Power Button Locked
3 + 5 Press the keys to display/hide the boot up screen when the device
is turned on.
Boot Up Screen On/Off
Off
Press to turn on
28
Key Descripon
5Press the key to enable/disable the low blue light funcon.
Blue Light Filter
On
NOTE: Viewing computer screens for extended periods of me
may cause eye irritaon and discomfort. To reduce these
eects, it is recommended to take periodic breaks from
viewing to allow the eyes to relax.
29
Conguring the Sengs
General Operaons
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
3840 X 1600 @ 60Hz
VP3881
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
DisplayPort
HDMI 1
HDMI 2
Type C
Auto Detect
2. Press the 1 or 2 key to select the main menu. Then press the 3 key to enter the
selected menu.
3840 X 1600 @ 60Hz
VP3881
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Volume
Mute
Audio Input
Sonic Mode
Audio Only
50
30
3. Press the 1 or 2 key to select the desired menu opon. Then press the 3 key to
enter the sub-menu.
3840 X 1600 @ 60Hz
VP3881
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Volume
Mute
Audio Input
Sonic Mode
Audio Only
On
Off
4. Press the 1 or 2 key to adjust/select the seng. Then press the 3 key to conrm.
3840 X 1600 @ 60Hz
VP3881
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Volume
Mute
Audio Input
Sonic Mode
Audio Only
On
Off
NOTE: Certain menu opon adjustments do not require the user to press the 3
key to conrm the selecon. Follow the key guide that appears on the
boom of the screen to select the opon or make adjustments.
31
3840 X 1600 @ 60Hz
VP3881
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Volume
Mute
Audio Input
Sonic Mode
Audio Only
On
Off
3840 X 1600 @ 60Hz
VP3881
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Volume
Mute
Audio Input
Sonic Mode
Audio Only
50
Key Guide Key Guide
5. Press the 4 key to return to the previous menu.
NOTE: To exit the OSD Menu, press the 5 key.
32
On-Screen Display (OSD) Menu Tree
Main Menu Sub-menu Menu Opon
Input Select DisplayPort
HDMI 1
HDMI 2
Type C
Auto Detect On
O
Audio Adjust Volume (-/+, 0~100)
Mute On
O
Audio Input Auto
DisplayPort
HDMI 1
HDMI 2
Type C
Sonic Mode Standard
Music
Theater
Audio Only On
O
ViewMode O
Game FPS 1
FPS 2
RTS
MOBA
Movie
Web
Text
MAC Ultra Clear (-/+, 0~10)
33
Main Menu Sub-menu Menu Opon
ViewMode Designer CAD/CAM Ultra Clear (-/+, 0~10)
Advanced-
Sharpness
(-/+,
0/25/50/75/100)
Advanced-Gamma (-/+,
1.8/2.0/2.2/2.4/2.6)
Animaon Ultra Clear (-/+, 0~10)
Advanced-
Sharpness
(-/+,
0/25/50/75/100)
Black Stabilizaon (-/+, 0~10)
Video Edit Ultra Clear (-/+, 0~10)
Advanced-
Sharpness
(-/+,
0/25/50/75/100)
Advanced-Gamma (-/+,
1.8/2.0/2.2/2.4/2.6)
Photographer Retro Ultra Clear (-/+, 0~10)
Advanced-
Sharpness
(-/+,
0/25/50/75/100)
Advanced-Gamma (-/+,
1.8/2.0/2.2/2.4/2.6)
Photo Ultra Clear (-/+, 0~10)
Advanced-
Sharpness
(-/+,
0/25/50/75/100)
Advanced-Gamma (-/+,
1.8/2.0/2.2/2.4/2.6)
TruTone (-/+, 0~100)
Landscape Ultra Clear (-/+, 0~10)
Advanced-
Sharpness
(-/+,
0/25/50/75/100)
Advanced-Gamma (-/+,
1.8/2.0/2.2/2.4/2.6)
TruTone (-/+, 0~100)
Portrait Ultra Clear (-/+, 0~10)
Advanced-
Sharpness
(-/+,
0/25/50/75/100)
Advanced-Gamma (-/+,
1.8/2.0/2.2/2.4/2.6)
TruTone (-/+, 0~100)
Skin Tone (-/+, 0~10)
Black Stabilizaon (-/+, 0~10)
34
Main Menu Sub-menu Menu Opon
ViewMode Photographer Monochrome Advanced-
Sharpness
(-/+,
0/25/50/75/100)
TruTone (-/+, 0~100)
Color Adjust Contrast/
Brightness
Contrast (-/+, 0~100)
Brightness (-/+, 0~100)
Color Format Auto
RGB (Full Range)
RGB (Limited Range)
YUV (Full Range)
YUV (Limited Range)
Standard Color sRGB
EBU
SMPTE-C
REC 709
DICOM SIM
35
Main Menu Sub-menu Menu Opon
Color Adjust Custom Color Temperature Panel Default
Bluish
Cool
Nave
Warm
User
Gamma O
1.8
2.0
2.2
2.4
2.6
Black Stabilizaon (-/+, 0~10)
Advanced DCR (-/+,
0/25/50/75/100)
Gain Red (-/+, 0~100)
Green (-/+, 0~100)
Blue (-/+, 0~100)
Oset Red (-/+, 0~100)
Green (-/+, 0~100)
Blue (-/+, 0~100)
Hue Red (-/+, 0~100)
Green (-/+, 0~100)
Blue (-/+, 0~100)
Cyan (-/+, 0~100)
Magenta (-/+, 0~100)
Yellow (-/+, 0~100)
Saturaon Red (-/+, 0~100)
Green (-/+, 0~100)
Blue (-/+, 0~100)
Cyan (-/+, 0~100)
Magenta (-/+, 0~100)
Yellow (-/+, 0~100)
Recall
36
Main Menu Sub-menu Menu Opon
Color Adjust Color
Calibraon
CAL 1
CAL 2
CAL 3
Color Calibraon
Noce
Remind Schedule
Hour
(-/+, 0/1/10/100/2
00/500/1000/2000
/3000)
Counter [#####]
Hour
Recall
Manual
Image Adjust
Sharpness (-/+,
0/25/50/75/100)
Aspect Rao 1:1
4:3
16:9
OAR
Full Screen
Overscan On
O
Low Input Lag O
Advanced
Ultra Fast
Response Time Standard
Advanced
Ultra Fast
Blue Light Filter (-/+, 0~100)
Uniformity On
O
Film Mode On
O
FreeSync On
O
HDR10 On
O
37
Main Menu Sub-menu Menu Opon
Setup Menu Language Select English
Français
Deutsch
Español
Italiano
Suomi
Русский
Türkçe
日本語
한국어
繁體中文
简体中文
Česká
Svenska
Resoluon
Noce
On
O
Informaon
OSD Timeout (-/+, 5/15/30/60)
OSD
Background
On
O
Power Indicator On
O
Auto Power O On
O
Sleep 30 Minutes
45 Minutes
60 Minutes
120 Minutes
O
38
Main Menu Sub-menu Menu Opon
Setup Menu Mul-Picture O
Quad Windows Top-Le DisplayPort
HDMI 1
HDMI 2
Type C
Top-Right DisplayPort
HDMI 1
HDMI 2
Type C
Boom-Le DisplayPort
HDMI 1
HDMI 2
Type C
Boom-Right DisplayPort
HDMI 1
HDMI 2
Type C
PBP Top-Boom Top Source DisplayPort
HDMI 1
HDMI 2
Type C
Boom Source DisplayPort
HDMI 1
HDMI 2
Type C
Swap
PBP Le-Right Le Source DisplayPort
HDMI 1
HDMI 2
Type C
Right Source DisplayPort
HDMI 1
HDMI 2
Type C
Swap
39
Main Menu Sub-menu Menu Opon
Setup Menu Mul-Picture PIP PIP Source Select DisplayPort
HDMI 1
HDMI 2
Type C
PIP Posion PIP H. Posion
(-/+, 0~100)
PIP V. Posion
(-/+, 0~100)
PIP Size (-/+, 0~100)
Swap
Dual Color sRGB
EBU
SMPTE-C
REC 709
DICOM SIM
Nave
CAL 1
CAL 2
CAL 3
Nave
FPS 1
FPS 2
RTS
MOBA
Movie
Web
Text
MAC
CAD/CAM
Animaon
Video Edit
Retro
Photo
Landscape
Portrait
Monochrome
40
Main Menu Sub-menu Menu Opon
Setup Menu ECO Mode Standard
Opmize
Conserve
Energy Saving On
O
USB Charging On
O
DisplayPort DisplayPort 1.1
DisplayPort 1.2
HDMI 2.0 On
O
DDC/CI On
O
Save As User 1
User 2
User 3
Recall
All Recall
41
Menu Opons
Input Select
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select Input Select. Then press the 3 key to enter the Input
Select menu.
3840 X 1600 @ 60Hz
VP3881
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
DisplayPort
HDMI 1
HDMI 2
Type C
Auto Detect
3. Press the 1 or 2 key to select the desired input source. Then press the 3 key to
conrm the selecon.
42
Audio Adjust
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select Audio Adjust. Then press the 3 key to enter the
Audio Adjust menu.
3840 X 1600 @ 60Hz
VP3881
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Volume
Mute
Audio Input
Sonic Mode
Audio Only
3. Press the 1 or 2 key to select the desired opon. Then press the 3 key to enter its
sub-menu.
4. Press the 1 or 2 key to adjust/select the seng, and press the 3 key to conrm
the selecon (if applicable).
Menu Opon Descripon
Volume Adjust the volume level.
Mute Enable this opon to temporarily turn o the sound.
Audio Input Select the audio input source.
Sonic Mode Choose from three playback style opons.
Audio Only Enable audio only playback.
O Disable the funcon.
43
ViewMode Menu
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select ViewMode. Then press the 3 key to enter the
ViewMode menu.
3840 X 1600 @ 60Hz
VP3881
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Off
Game
Movie
Web
Text
MAC
Designer
Photographer
3. Press the 1 or 2 key to select the seng. Then press the 3 key to conrm the
selecon.
Menu Opon Descripon
O Disable the funcon.
Game Select this opon for playing games.
Movie Select this opon for watching movies.
Web Select this opon for surng the web.
Text Select this opon for text-based tasks.
MAC Select this opon when connecng to Mac computers.
Designer Select this opon for viewing graphic design les.
Photographer Select this opon for viewing photo les.
44
Color Adjust Menu
NOTE: Some sub-menus may not be adjustable depending on the user’s custom
sengs.
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select Color Adjust. Then press the 3 key to enter the
Color Adjust menu.
3840 X 1600 @ 60Hz
VP3881
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Contrast/Brightness
Color Format
Standard Color
Custom
Color Calibration
3. Press the 1 or 2 key to select the menu opon. Then press the 3 key to enter its
sub-menu.
4. Press the 1 or 2 key to select the seng. Then press the 3 key to conrm the
selecon.
NOTE: Some sub-menu opons may have another sub-menu. To enter the
respecve sub-menu, press the 3 key. Follow the key guide that appears
on the boom of the screen to select the opon or make adjustments.
Menu Opon Descripon
Contrast/
Brightness
Contrast
Adjust the degree of dierence between the lightest and
darkest parts of the picture and change the amount of black
and white in the image.
Brightness
Adjust the background black levels of the screen image.
45
Menu Opon Descripon
Color Format The monitor can detect the input signal color format
automacally. You can manually change the color format
opons to t the correct color format range if the colors are
not displayed correctly.
• Auto: Automacally recognizes the color format and the
black and white levels.
• RGB (Full Range): The input signal color format is RGB
and the black and white levels are full.
• RGB (Limited Range): The input signal color format is
RGB and the black and white levels are limited.
• YUV (Full Range): The input signal color format is YUV
and the black and white levels are full.
• YUV (Limited Range): The input signal color format is
YUV and the black and white levels are limited.
Standard Color The monitor comes with several display industry color
standards. Each color mode can be selected for various
applicaons of the monitor.
• sRGB: Precise color gamut and gamma of sRGB standard.
• EBU: Precise color gamut and gamma of the European
Broadcasng Union standard.
• SMPTE-C: Precise color gamut and gamma of SMPTE-C
standard.
• REC 709: Precise color gamut and gamma of ITU-R Rec.
709 standard.
• DICOM SIM: Gamma curves are set to a DICOM
simulaon.
Custom Color Temperature
Select the color temperature seng.
• Panel Default: Use the panel default mode.
• Bluish: Set the color temperature to 9300K.
• Cool: Set the color temperature to 7500K.
• Nave: A default color temperature. Recommended for
general graphic design and regular use.
• Warm: Set the color temperature to 5000K.
• User: Custom user sengs.
46
Menu Opon Descripon
Custom Gamma
Manually adjust the brightness level of the monitor’s
grayscale levels.
Black Stabilizaon
Provide heightened visibility and detail by brightening dark
scenes.
Advanced DCR
Automacally detects the image signal and intelligently
controls the backlight brightness and color, to improve on
the ability to make the black blacker in a dark scene, and
make the white whiter in a bright environment.
Gain
Adjust white temperature to customize your User Color
(can be saved in User Mode) or a specic color temperature
and gain value (red, green, blue).
Oset
Adjust black levels for red, green, and blue.
The gain and oset funcons allow users to control the
white balance for the upmost control when manipulang
contrast and dark scenes.
Hue
Adjust the nt of each color (red, green, blue, cyan,
magenta, and yellow).
Saturaon
Adjust the color depth of each color (red, green, blue, cyan,
magenta, and yellow).
Recall
Restore the Custom related sengs to default.
47
Menu Opon Descripon
Color Calibraon Calibrate the monitor using the ViewSonic® Colorbraon
applicaon with specic color sensors.
• CAL 1: Display with the 1st user calibraon mode.
• CAL 2: Display with the 2nd user calibraon mode.
• CAL 3: Display with the 3rd user calibraon mode.
• Color Calibraon Noce: Congure the calibraon noce
sengs.
Remind Schedule Hour: Set the schedule for
calibraon reminder message.
Counter [#####] Hour: Display the accumulated
me from the last calibraon.
• Recall: Reset the Color Calibraon related sengs to
default.
48
Manual Image Adjust Menu
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select Manual Image Adjust. Then press the 3 key to enter
the Manual Image Adjust menu.
3840 X 1600 @ 60Hz
VP3881
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Sharpness
Aspect Ratio
Overscan
Low Input Lag
Response Time
Blue Light Filter
Uniformity
Film Mode
FreeSync
HDR10
3. Press the 1 or 2 key to select the menu opon. Then press the 3 key to enter its
sub-menu.
4. Press the 1 or 2 key to adjust/select the seng. Then press the 3 key to conrm
(if applicable).
Menu Opon Descripon
Sharpness Adjust the picture quality.
Aspect Rao Select the aspect rao of the monitor.
Overscan Automacally enlarge the original picture horizontally and
vercally to an equal aspect rao that lls the screen.
Low Input Lag Select the appropriate speed to decrease input to output
latency.
Response Time Adjusts the response me, creang smooth images without
streaking, blurring, or ghosng.
Blue Light Filter Adjusts the lter that blocks high-energy blue light for a
more comfortable viewing experience.
Uniformity Compensate any luminance and color uniformity
imbalances on the screen, such as dark spots, uneven
brightness, or illegible images on the screen.
49
Menu Opon Descripon
Film Mode Enhanced picture quality is used to smooth out frame
transions while watching video. Film mode is only
available for videos with a frame rate of 24fps.
FreeSync Puts an end to choppy gameplay and broken frames with
uid, arfact-free performance at virtually any framerate.
HDR10 Reduce the overall contrast of a given scene so that detail
in the highlights and shadows can be seen. For more
informaon, refer to the “HDR10 (High-Dynamic-Range)”
secon on page 53.
50
Setup Menu
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select Setup Menu. Then press the 3 key to enter the
Setup Menu menu.
3840 X 1600 @ 60Hz
VP3881
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Language Select
Resolution Notice
Information
OSD Timeout
OSD Background
Power Indicator
Auto Power Off
Sleep
Multi-Picture
ECO Mode
DisplayPort
3. Press the 1 or 2 key to select the menu opon. Then press the 3 key to enter its
sub-menu.
4. Press the 1 or 2 key to adjust/select the seng. Then press the 3 key to conrm
(if applicable).
NOTE: Some sub-menu opons may have another sub-menu. To enter the
respecve sub-menu, press the 3 key. Follow the key guide that appears
on the boom of the screen to select the opon or make adjustments.
51
Menu Opon Descripon
Language Select Select an available language for the OSD Menu.
Resoluon Noce Enable this opon to allow the system to inform users that
the current viewing resoluon is not the correct nave
resoluon.
Informaon Display the monitor informaon.
OSD Timeout Set the length of me the OSD Menu remains on screen.
OSD Background Show/Hide the OSD background when the OSD Menu
appears on the screen.
Power Indicator Set the Power Indicator On or O. If the seng is set to On,
the power indicator lights blue when the device is turned
on.
Auto Power O Enable this opon to allow the monitor to automacally
turn o aer a certain amount of me.
Sleep Set the amount of idle me before the monitor enters Sleep
mode.
52
Menu Opon Descripon
Mul-Picture O
Disable this funcon.
Quad Windows
Display four windows on a 2x2 split screen. User can specify
the input source for each screen. For more informaon,
refer to the “Quad Windows” secon on page 58.
PBP Top-Boom
Display two windows, a 1x1 split screen, side-by-side on the
top and boom of the screen. User can specify the input
source for each screen. For more informaon, refer to the
“PBP (Picture-by-Picture)” secon on page 60.
PBP Le-Right
Display two windows, a 1x1 split screen, side-by-side on
the le and right of the screen. User can specify the input
source for each screen. For more informaon, refer to the
“PBP (Picture-by-Picture)” secon on page 60.
PIP
Split the screen into two parts, a main window and an inset
window. User can specify the input source for each screen.
For more informaon, refer to the “PIP (Picture-in-Picture)”
secon on page 62.
Dual Color
Display two dierent color sengs in PIP or PBP mode. For
more informaon, refer to the “Dual Color” secon on page
56.
ECO Mode Choose between various modes, based on power
consumpon.
DisplayPort Enable DisplayPort 1.1 or 1.2 support.
HDMI 2.0 Enable/Disable HDMI 2.0 support.
DDC/CI Enable this opon to allow the monitor control via the
graphics card.
Save As Set the personalized OSD conguraons for User 1/User 2/
User 3. For more informaon, refer to “Hot Keys” on page
26.
All Recall Resets all sengs to their default values.
53
Advanced Features and Sengs
This secon describes advanced features of the monitor.
HDR10 (High-Dynamic-Range)
Reduces the overall contrast of a given scene so that detail in the highlights and
shadows can be seen.
NOTE: Ensure the HDR seng is turned on on your device rst before enabling
the HDR10 on the monitor. For example, the HDR seng on Xbox One S
or PS4 Pro needs to be turned on rst before enjoying your HDR10 video
content.
Xbox One S PS4 Pro
To enable the HDR10 funcon:
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select Manual Image Adjust. Then press the 3 key to enter
the Manual Image Adjust menu.
3. Press the 1 or 2 key to select HDR10. Then press the 3 key to enter its sub-menu.
4. Press the 1 or 2 key to select On. Then press the 3 key to conrm.
On
Off
3840 X 1600 @ 60Hz
VP3881
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Sharpness
Aspect Ratio
Overscan
Low Input Lag
Response Time
Blue Light Filter
Uniformity
Film Mode
FreeSync
HDR10
5454
KVM
The KVM funcon allows the user to control two computers connected to the same
monitor from a single keyboard and mouse.
NOTE: Only applicable in PBP (Picture-by-Picture) mode.
To connect the two computers to the monitor:
1. Connect one end of the USB Type C cable to the USB Type C port of the monitor.
Then connect the other end of the cable to the USB Type C port of the notebook.
2. Connect one end of a DisplayPort cable to the DisplayPort of the monitor. Then
connect the other end of the cable to the DisplayPort or mini DP of the computer.
3. Connect the USB Type B male cable (square with 2 cut corners) to the USB Type B
port of the monitor. Then connect the other end of the cable to the USB port of
the computer.
Type-C
Type-C
5555
To enable PBP mode:
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select the Setup Menu menu. Then press the 3 key to
enter the menu.
3. Press the 1 or 2 key to select Multi-Picture. Then press the 3 key to enter its sub-
menu.
4. Press the 1 or 2 key to select PBP Left-Right. Then press the 3 key to enable PBP
mode.
Off
Quad Windows
PBP Top-Bottom
PBP Left-Right
PIP
Dual Color
3840 X 1600 @ 60Hz
VP3881
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Language Select
Resolution Notice
Information
OSD Timeout
OSD Background
Power Indicator
Auto Power Off
Sleep
Multi-Picture
ECO Mode
DisplayPort
Left Source
Right Source
Swap
To acvate the KVM funcon:
1. Press and hold the 1 key for 1 second to acvate the KVM funcon.
2. Then you will be able to switch the cursor between the two screens (le/right
window).
5656
Dual Color
The monitor comes with a dual color engine to display two dierent color sengs
in PIP (Picture-in-Picture) or PBP mode. You can set dierent color presets in both
windows (Main Window and Secondary Window).
Main Window Secondary Window
NOTE: To enable PIP or PBP mode, refer to the “Mul-Picture” secon on page
57.
To congure Dual Color:
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select the Setup Menu menu. Then press the 3 key to
enter the menu.
3. Press the 1 or 2 key to select Multi-Picture. Then press the 3 key to enter its sub-
menu.
4. Press the 1 or 2 key to select Dual Color. Then press the 3 key to enter its sub-
menu.
5. Press the 1 or 2 key to select the desired color setting. Then press the 3 key to
confirm.
Off
Quad Windows
PBP Top-Bottom
PBP Left-Right
PIP
Dual Color
3840 X 1600 @ 60Hz
VP3881
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
Language Select
Resolution Notice
Information
OSD Timeout
OSD Background
Power Indicator
Auto Power Off
Sleep
Multi-Picture
ECO Mode
DisplayPort
sRGB
EBU
SMPTE-C
REC709
DICOM SIM
CAL 1
CAL 2
CAL 3
Native
FPS1
FPS2
57
Mul-Picture
Mul-Picture allows users to further customize their work space by allowing up to
four split windows from dierent inputs, displaying high resoluon content with
dierent aspect raos, without distoron from the original input sources.
To enable Mul-Picture mode:
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select the Setup Menu menu. Then press the 3 key to
enter the menu.
3. Press the 1 or 2 key to select Multi-Picture. Then press the 3 key to enter its sub-
menu.
4. Press the 1 or 2 key to select Quad Windows, PBP Top-Bottom, PBP Left-Right,
or PIP. Then press the 3 key to enter the selected mode.
3840 X 1600 @ 60Hz
VP3881
Language Select
Resolution Notice
Information
OSD Timeout
OSD Background
Power Indicator
Auto Power Off
Sleep
Multi-Picture
ECO Mode
DisplayPort
Off
Quad Windows
PBP Top-Bottom
PBP Left-Right
PIP
Dual Color
Top-Left
Top-Right
Bottom-Left
Bottom-Right
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
58
Quad Windows
Top-Le Window Top-Right Window
Boom-Le Window Boom-Right Window
To specify the input source for each window:
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select the Setup Menu menu. Then press the 3 key to
enter the menu.
3. Press the 1 or 2 key to select Multi-Picture. Then press the 3 key to enter its sub-
menu.
4. Press the 1 or 2 key to select Quad Windows. Then press the 3 key to enter its
sub-menu.
5. Press the 1 or 2 key to select the window of which you want to change the input
source. Then press the 3 key.
3840 X 1600 @ 60Hz
VP3881
Language Select
Resolution Notice
Information
OSD Timeout
OSD Background
Power Indicator
Auto Power Off
Sleep
Multi-Picture
ECO Mode
DisplayPort
Off
Quad Windows
PBP Top-Bottom
PBP Left-Right
PIP
Dual Color
Top-Left
Top-Right
Bottom-Left
Bottom-Right
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
59
6. Press the 1 or 2 key to select the desired input source. Then press the 3 key to
confirm.
3840 X 1600 @ 60Hz
VP3881
Language Select
Resolution Notice
Information
OSD Timeout
OSD Background
Power Indicator
Auto Power Off
Sleep
Multi-Picture
ECO Mode
DisplayPort
Off
Quad Windows
PBP Top-Bottom
PBP Left-Right
PIP
Dual Color
Top-Left
DisplayPort
HDMI 1
HDMI 2
TYPE C
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
60
PBP (Picture-by-Picture)
Top Window
Boom Window
Le Window Right Window
PBP Top-Boom PBP Le-Right
NOTE: To display full-sized images in the windows, please adjust the screen
resoluon to 3840x1080 (for PBP Top-Boom mode) or 1920 x2160 (PBP
Le-Right).
To congure PBP:
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select the Setup Menu menu. Then press the 3 key to
enter the menu.
3. Press the 1 or 2 key to select Multi-Picture. Then press the 3 key to enter its sub-
menu.
4. Press the 1 or 2 key to select PBP Top-Bottom or PBP Left-Right. Then press the 3
key to enter its sub-menu.
3840 X 1600 @ 60Hz
VP3881
Language Select
Resolution Notice
Information
OSD Timeout
OSD Background
Power Indicator
Auto Power Off
Sleep
Multi-Picture
ECO Mode
DisplayPort
Off
Quad Windows
PBP Top-Bottom
PBP Left-Right
PIP
Dual Color
Top Source
Bottom Source
Swap
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
61
5. To change the input source, select the source locaon (Top Source/Boom
Source or Le Source/Right Source) and press the 3 key.
6. Then press the 1 or 2 key to select the desired input source and press the 3 key to
conrm.
3840 X 1600 @ 60Hz
VP3881
Language Select
Resolution Notice
Information
OSD Timeout
OSD Background
Power Indicator
Auto Power Off
Sleep
Multi-Picture
ECO Mode
DisplayPort
Off
Quad Windows
PBP Top-Bottom
PBP Left-Right
PIP
Dual Color
Top Source
DisplayPort
HDMI 1
HDMI 2
TYPE C
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
7. To swap the two windows, select Swap and press the 3 key to conrm.
62
PIP (Picture-in-Picture)
Main Window
Inset Window
To congure PIP:
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select the Setup Menu menu. Then press the 3 key to
enter the menu.
3. Press the 1 or 2 key to select Multi-Picture. Then press the 3 key to enter its sub-
menu.
4. Press the 1 or 2 key to select PIP. Then press the 3 key to enter its sub-menu.
VP3881
3840 X 1600 @ 60Hz
Language Select
Resolution Notice
Information
OSD Timeout
OSD Background
Power Indicator
Auto Power Off
Sleep
Multi-Picture
ECO Mode
DisplayPort
Off
Quad Windows
PBP Top-Bottom
PBP Left-Right
PIP
Dual Color
PIP Source Select
PIP Position
PIP Size
Swap
Setup Menu
Color Adjust ViewMode Manual Image
Adjust
Input
Select
Audio Adjust
5. To change the input source for the Inset Window, select PIP Source Select and
press the 3 key. Then press the 1 or 2 key to select the desired input source and
press the 3 key to conrm.
63
6. To adjust the Inset Window posion, select PIP Posion and press the 3 key.
Press the 3 key to select PIP H.Posion or PIP V.Posion.
Press the 1 or 2 key to adjust the seng and press the 3 key to conrm.
7. To adjust the Inset Window size, select PIP Size and press the 3 key. Then press
the 1 or 2 key to adjust the seng.
8. To swap the two windows, select Swap and press the 3 key to conrm.
64
Colorbraon+
To ensure long-term color accuracy, some specic models support the hardware
color calibraon funcon. The Colorbraon+ applicaon installaon le can be
found at: hp://color.viewsonic.com/support/soware/.
Standard monitor packing does not include the color sensor, which the
Colorbraon+ applicaon needs for the calibraon process.
Compable color sensors include:
• X-Rite i1 Display Pro
• X-Rite i1 Pro 2
• X-Rite i1 Studio
• Xrite Colormunki Photo
• Xrite Colormunki Design
• Datacolor Spyder 5
• Datacolor SpyderX series
65
Color Blindness Mode
Through the vDisplayManager soware, this display supports two Color Blindness
modes:
• Color Filter • Simulaon
Users who are color blind can acvate the Color Filter feature to beer see on-
screen details.
Copyright © ViewSonic Corpaon 2000-2017. All Rights Reserved.
Grayscale Grayscale
inverted
Red-green
Red-green
Red-green
Red-green
Blue-yellow
Blue-yellow
Inverted
Filter
Filter Correcon
Introducon
Learn more
Select a color filter to see elements on the screen
beer.
Select a color filter to see elements on the screen
beer.
Select a color filter to see elements on the screen
beer.
50%Contrast: channel 1
Contrast: channel 2 80%
VP2468 VP3881 VG2739VG2765
vDisplay Manager
Colorblindess Color Filter
Product Preview
Producvity
Eyes-Care
Video Conference
Colorblindness
Customized
Color Filter
Simulaon
Designers can acvate the Simulaon feature to review their designs and verify they
look color blind friendly.
Copyright © ViewSonic Corpaon 2000-2017. All Rights Reserved.
Learn more
This mode allows you to simulate different colors
from colorblinder perspecve. Please select the
custom mode you would like to save to and choose
the mode from the opons below.
Note: Colorblindness mode seng will be saved to
Cal 1, 2, or 3. The simulaon will then show on your
extend screen.
Introducon
Protanopia mode Deuteranopia mode
Grayscale modeTritanopia mode
VP2468 VP3881 VG2739VG2765
vDisplay Manager
Colorblindess Simulaon
Product Preview
Producvity
Eyes-Care
Video Conference
Colorblindness
Customized
Color Filter
Simulaon
NOTE: The vDisplayManager soware can be downloaded at:
hps://color.viewsonic.com/support/soware/
66
Firmware Update
For the best display performance and to resolve any known issues, it is best to keep
your monitor updated with the latest rmware version. With the supplied USB
cable and the vDisplayManager applicaon, you can easily update your monitor’s
rmware.
To update the rmware:
1. Download and install the vDisplayManager application: hps://color.viewsonic.
com/support/soware/.
2. Connect the USB Type B male cable (square with 2 cut corners) to the USB Type B
port of your monitor. Then connect the other end of the cable to the USB port of
the computer.
3. Launch vDisplayManager. Select the Advanced tab in the side menu.
4. Click Update to check for any updates to your monitor’s firmware.
5. Wait unl the update process is complete (if applicable).
NOTE: Any interrupons during the rmware update process may permanently
damage your monitor. Do not disconnect the USB cable or turn o your
PC and monitor.
67
Appendix
Specicaons
Item Category Specicaons
LCD Type IPS Type, a-si TFT LCD,
Acve Matrix 3840 x 1600,
0.22908 mm x 0.22908 mm pixel pitch
Display Size 96.52 cm, 38"
Color Filter RGB vercal stripe
Glass Surface Anti-Glare (Haze 25%), Hard Coang (3H)
Input Signal Video Sync TMDS digital (100 Ω)
HDMI (v. 2.0): fh:15-135 Khz, fv:24-75 Hz
DisplayPort (v. 1.2a): fh:15-135 Khz, fv:24-75 Hz
Type C: fh:15-135 Khz, fv:24-75 Hz
Compability PC up to 3840 x 1600
Macintosh up to 3840 x 1600
Recommended 3840 x 1600 @ 60Hz
68
Item Category Specicaons
Resoluon¹Supported • 3840 x 2160 @ 24, 25, 30, 50, 60Hz
• 3840 x 1600 @ 60Hz
• 3840 x 1080 @ 60Hz
• 2560 x 1440 @ 60Hz
• 2560 x 1080 @ 24, 25, 30, 50, 60Hz
• 2048 x 1152 @ 60Hz
• 1920 x 2160 @ 60Hz
• 1920 x 1600 @ 60Hz
• 1920 x 1440 @ 60Hz
• 1920 x 1200 @ 60Hz
• 1920 x 1080 @ 24, 25, 30, 50, 60Hz
• 1680 x 1050 @ 60Hz
• 1600 x 1200 @ 60Hz
• 1600 x 900 @ 60Hz
• 1440 x 900 @ 60, 75Hz
• 1400 x 1050 @ 60, 75Hz
• 1366 x 768 @ 60Hz
• 1360 x 768 @ 60Hz
• 1280 x 1024 @ 50, 60, 75Hz
• 1280 x 960 @ 50, 60, 75Hz
• 1280 x 800 @ 60Hz
• 1280 x 768 @ 50, 60Hz
• 1280 x 720 @ 24, 25, 30, 50, 60Hz
• 1152 x 900 @ 67Hz
• 1152 x 864 @ 75Hz
• 1024 x 768 @ 50, 60, 70, 72Hz
• 848 x 480 @ 60Hz
• 800 x 600 @ 56, 60, 72Hz
• 720 x 576 @ 50Hz
• 720 x 480 @ 60Hz
• 720 x 400 @ 70Hz
• 640 x 480 @ 50, 60, 67, 72Hz
• 640 x 400 @ 60, 70Hz
• 640 x 350 @ 70Hz
Power Adapter²Input Voltage AC 100-240V, 50/60Hz (auto switch)
Display Area Full Scan (H x V) 879.67 x 366.53 mm (34.63” x 14.43”)
Operang
condions
Temperature 0° C to 40° C (32° F to 104° F)
Humidity 20% to 90% (non-condensing)
Altude 16,404 feet (4.9 km)
69
Item Category Specicaons
Storage
condions
Temperature -20° C to 60° C (-4° F to 140° F)
Humidity 5% to 90% (non-condensing)
Altude 40,000 feet (12.1 km)
Dimensions Physical
(W x H x D)
896 x 398 x 103.14 mm
(35.28” x 24.77” x 11.76”)
Wall Mount Dimensions 100 x 100 mm
Weight Physical 12.58 kg (27.73 lbs)
Power saving
modes
On³52W (Typical) without USB Audio PD DP
203W (Typical) with Full Load
O ≤ 0.3W
¹ Do not set the graphics card in your computer to exceed these ming modes; doing so may result in
permanent damage to the display.
² Please use the power adapter from ViewSonic® or an authorized source only.
³ The test condion follows EEI standards.
70
Glossary
This secon describes the standard glossary of terms used in all LCD display models.
All terms are listed in alphabecal order.
NOTE: Some terms may not be applicable to your monitor.
AAdvanced DCR
Advanced DCR technology automacally detects the image signal and
intelligently controls the backlight brightness and color to improve on the
ability to make the black blacker in a dark scene, and make the white whiter
in a bright environment.
All Recall
Returns the adjustments back to factory sengs if the display is operang in
a factory Preset Timing Mode listed in the Specicaons of this manual.
NOTE: (Excepon) This control does not aect changes made with the
“Language Select” or “Power Lock seng”.
Audio Adjust
Adjusts the volume, mutes the sound, or toggles between inputs if you have
more than one source.
Auto Detect
If the current input source has no signal, the monitor will automacally
switch to the next input opon. This funcon, on some models, is disabled
by default.
BBlack Stabilizaon
ViewSonic’s Black Stabilizaon provides heightened visibility and detail by
brightening dark scenes.
Blue Light Filter
Adjusts the lter that blocks high-energy blue light for a more comfortable
viewing experience.
Brightness
Adjusts background black levels of the screen image.
71
CColor Adjust
Provides several color adjustment modes to help adjust the color sengs to
t the user’s needs.
Color Format
The monitor can detect the input signal color range automacally. You can
manually change the color range opons to t the correct color range if the
colors are not displayed correctly.
Color Space
Allows users to choose which color space they would like to use for monitor
color output (RGB, YUV).
Color Temperature
Allows users to select specic color temperature sengs to further
customize their viewing experience.
Panel Default Panel Original Status
Panel Default Panel’s default mode.
Bluish Set the color temperature to 9300K.
Cool Set the color temperature to 7500K.
Nave Default color temperature. Recommended for general use.
Warm Set the color temperature to 5000K.
User Custom user sengs.
Contrast
Adjusts the dierence between the image background (black level) and the
foreground (white level).
FFreeSync
FreeSync technology puts an end to choppy gameplay and broken frames
with uid, arfact-free performance at virtually any frame rate.
GGame Mode
Integrang a gaming-oriented OSD design including pre-calibrated FPS,
RTS, and MOBA gaming sengs. Each mode is funconally customized
with in-game tesng and adjustments made for the best blend of color and
technology.
Gamma
Allows users to manually adjust the brightness level of the monitor’s
grayscale levels.
72
HHDR10 (High-Dynamic-Range)
Reduces the overall contrast of a given scene so that detail in the highlights
and shadows can be seen.
NOTE: Only available on HDR10 video content.
Hue
Adjusts the nt of each color (red, green, blue, cyan, magenta, and yellow).
IInformaon
Displays the ming mode (video signal input) coming from the graphics
card in the computer, the LCD model number, the serial number, and
the ViewSonic® website URL. See your graphics cards’s user guide for
instrucons on changing the resoluon and refresh rate (vercal frequency).
NOTE: VESA 1024 x 768 @ 60Hz, for example, means that the resoluon
is 1024 x 768 and the refresh rate is 60Hz.
Input Select
Toggles between the various input opons that are available for the
monitor.
LLow Input Lag
ViewSonic® oers low input lag, ulizing a monitor process reducer, which
decreases signal latency. Under the “Low Input Lag” sub-menu, you can
select the appropriate speed for your desired use from the opons.
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MManual Image Adjust
Displays the “Manual Image Adjust” menu. You can manually set a variety of
image quality adjustments.
Memory Recall
Returns the adjustments back to factory sengs if the display is operang in
a factory preset ming mode listed in the “Specicaons” of this manual.
NOTE:
• (Excepon) This control does not aect changes made in the
“Language Select” or “Power Lock” seng.
• Memory Recall is the default as-shipped display conguraon and
sengs. Memory Recall is the seng in which the product qualies
for ENERGY STAR®. Any changes to default as-shipped display
conguraon and sengs would change the energy consumpon,
and may increase energy consumpon beyond the limits required
for ENERGY STAR® qualicaon, as applicable. ENERGY STAR® is a
set of power-saving guidelines issued by the U.S. Environmental
Protecon Agency (EPA). ENERGY STAR® is a joint program of the
U.S. Environmental Protecon Agency
and the U.S. Department of Energy helping us all save
money and protect the environment through energy
ecient products and pracces.
OOverscan
Refers to a cropped image on your monitor’s screen. A seng on your
monitor zooms in on movie content, so that you cannot see the outermost
edges of the lm.
PPIP (Picture-in-Picture)
Split the screen into two parts, a main window and an inset window. The
user can specify the input source for each screen.
PIP Swap
This exchanges the main-picture source with the sub-picture source.
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RRecall
Resets the ViewMode monitor sengs.
Resoluon Noce
The noce tells users that the current viewing resoluon is not the correct
nave resoluon. This noce will appear in the display sengs window
when seng up the display resoluon.
Response Time
Creates smooth images without streaking, blurring, or ghosng. A low
response me is perfect for the most graphic-intense gaming, and provides
amazing visual quality while watching sports or acon movies.
SSaturaon
Adjusts the color depth of each color (red, green, blue, cyan, magenta, and
yellow).
Setup Menu
Adjusts On-Screen Display (OSD) Menu sengs. Many of these sengs can
acvate on-screen display nocaons so users do not have to reopen the
menu.
Sharpness
Adjusts the picture quality of the monitor.
VViewMode
ViewSonic’s unique ViewMode feature oers “Game”, “Movie”, “Web”,
“Text”, “MAC”, and “Mono” presets. These presets are specically designed
to deliver an opmized viewing experience for dierent screen applicaons.
YYUV Color Space
YUV color space is used for color image and video processing; taking into
account properes of the human eye that allow for reduced bandwidth of
chroma components without perceptual distoron.
75
Troubleshoong
This secon describes some common problems that you may experience when
using the monitor.
Problem or Issue Possible Soluons
No power • Make sure you have turned on the monitor by
pressing the Power buon.
• Make sure the power cord is properly and securely
connected to the monitor and power outlet.
• Plug another electrical device into the power outlet
to verify that the outlet is supplying power.
Power is On, but no
image appears on
screen
• Make sure the video cable connecng the
monitor to the computer is properly and securely
connected.
• Adjust the brightness and contrast sengs.
• Make sure the correct input source is selected.
Wrong or abnormal
colors
• If any colors (red, green, or blue) are missing,
check the video cable to make sure it is properly
and securely connected. Loose or broken pins
in the cable connector could cause an improper
connecon.
• Connect the monitor to another computer.
• If you have an older graphics card, contact
ViewSonic® for a non-DDC adapter.
Screen image is too
light or dark
• Adjust brightness and contrast sengs via the OSD
Menu.
• Reset the monitor to factory sengs.
Screen image cuts in
and out
• Make sure the correct input source is selected.
• Check for bent or broken pins in the video cable
connector.
• Make sure the video cable connecng the
monitor to the computer is properly and securely
connected.
Screen image is blurred • Adjust the resoluon to the correct Aspect Rao.
• Reset the monitor to factory sengs.
The screen isn’t
centered correctly
• Adjust the horizontal and vercal controls via the
OSD Menu.
• Check the Aspect Rao.
• Reset the monitor to factory sengs.
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Problem or Issue Possible Soluons
The screen appears
yellow
• Make sure the “Blue Light Filter” is O.
The OSD Menu
does not appear
on the screen/the
OSD controls are
inaccessible
• Check whether the OSD Menu is locked.
• Turn o the monitor, unplug the power cord, plug it
back in, and then turn on the monitor.
• Reset the monitor to factory sengs.
Control panel keys do
not work
• Press only one key at a me.
• Restart the computer.
Some menus aren’t
selectable in the OSD
• Adjust the ViewMode or the input source.
• Reset the monitor to factory sengs.
No audio output • If using ear-/headphones, ensure the mini stereo
jack is connected.
• Make sure the volume is not muted, nor set to 0.
• Check the Audio Input seng.
The monitor will not
adjust
• Make sure there are no obstrucons near or on the
monitor, and that there is adequate spacing.
• For more informaon, see “Adjusng the Viewing
Angle”.
USB devices connected
to the monitor do not
work
• Make sure the USB cable is connected properly.
• Try changing to another USB port (if applicable).
• Some USB devices require a higher electric current;
connect the device directly to the computer.
The external device
is connected, but no
image appears on the
screen
• Make sure the Power is On
• Adjust brightness and contrast via the OSD Menu.
• Check the connecng cable and make sure it
is properly and securely connected. Loose or
broken pins in the cable connector could cause an
improper connecon.
77
Product Upgradeability and Repairability
The following is a list of hardware features available
for at least 5 years aer the sale of the product. Upgradable Repairable Replaceable
Main Processor(s) or SOC No No Yes
Memory N/A N/A N/A
HDD N/A N/A N/A
Wireless Networking Capability N/A N/A N/A
Graphics Card N/A N/A N/A
Rechargeable Baery N/A N/A N/A
Fan Assembly N/A N/A N/A
Camera N/A N/A N/A
Fingerprint Reader N/A N/A N/A
Display Assembly No No Yes
Keyboard N/A N/A N/A
Internal Power Supply No No Yes
NOTE: *N/A = Not applicable for the product.
78
Maintenance
General Precauons
• Make sure the monitor is turned o and the power cable is unplugged from the
power outlet.
• Never spray or pour any liquid directly onto the screen or case.
• Handle the monitor with care, as a darker-colored monitor, if scued, may show
marks more clearly than a lighter-colored monitor.
Cleaning the Screen
• Wipe the screen with a clean, so, lint-free cloth. This removes dust and other
parcles.
• If the screen is sll not clean, apply a small amount of non-ammonia, non-
alcohol based glass cleaner onto a clean, so, lint-free cloth; then wipe the
screen.
Cleaning the Case
• Use a so, dry cloth.
• If the case is sll not clean, apply a small amount of non-ammonia, non-alcohol
based, mild non-abrasive detergent onto a clean, so, lint-free cloth, then wipe
the surface.
Disclaimer
• ViewSonic® does not recommend the use of any ammonia or alcohol-based
cleaners on the display screen or case. Some chemical cleaners have been
reported to damage the screen and/or case of the monitor.
• ViewSonic® will not be liable for damage resulng from use of any ammonia or
alcohol-based cleaners.
79
Regulatory and Service Informaon
Compliance Informaon
This secon addresses all connected requirements and statements regarding
regulaons. Conrmed corresponding applicaons shall refer to nameplate labels
and relevant markings on the unit.
FCC Compliance Statement
This device complies with part 15 of FCC Rules. Operaon is subject to the following
two condions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operaon. This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protecon against harmful
interference in a residenal installaon. This equipment generates, uses, and
can radiate radio frequency energy, and if not installed and used in accordance
with the instrucons, may cause harmful interference to radio communicaons.
However, there is no guarantee that interference will not occur in a parcular
installaon. If this equipment does cause harmful interference to radio or television
recepon, which can be determined by turning the equipment o and on, the user
is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separaon between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cauoned that changes or modicaons not expressly approved
by the party responsible for compliance could void your authority to operate the
equipment.
Industry Canada Statement
CAN ICES-003 (B)/NMB-0063(B)
CE Conformity for European Countries
The device complies with the EMC Direcve 2014/30/EU and Low Voltage
Direcve 2014/35/EU.
80
The following informaon is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical
and Electronic Equipment Directive 2012/19/EU (WEEE). The mark
indicates the requirement NOT to dispose of the equipment as unsorted
municipal waste, but use the return and collection systems according to
local law.
Declaraon of RoHS2 Compliance
This product has been designed and manufactured in compliance with Direcve
2011/65/EU of the European Parliament and the Council on restricon of the use
of certain hazardous substances in electrical and electronic equipment (RoHS2
Direcve) and is deemed to comply with the maximum concentraon values issued
by the European Technical Adaptaon Commiee (TAC) as shown below:
Substance Proposed Maximum
Concentraon
Actual Concentraon
Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium (Cr6⁺) 0.1% < 0.1%
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers
(PBDE) 0.1% < 0.1%
Bis (2-ethylhexyl) phthalate
(DEHP) 0.1% < 0.1%
Butyl benzyl phthalate (BBP) 0.1% < 0.1%
Dibutyl phthalate (DBP) 0.1% < 0.1%
Diisobutyl phthalate (DIBP) 0.1% < 0.1%
Certain components of products as stated above are exempted under the Annex
III of the RoHS2 Direcves as noted below. Examples of exempted components
are:
• Mercury in cold cathode uorescent lamps and external electrode uorescent
lamps (CCFL and EEFL) for special purposes not exceeding (per lamp):
Short length (≦ 500 mm): maximum 3.5 mg per lamp.
Medium length (> 500 mm and ≦ 1,500 mm): maximum 5 mg per lamp.
Long length (> 1,500 mm): maximum 13 mg per lamp.
• Lead in glass of cathode ray tubes.
• Lead in glass of uorescent tubes not exceeding 0.2% by weight.
• Lead as an alloying element in aluminum containing up to 0.4% lead by weight.
• Copper alloy containing up to 4% lead by weight.
81
• Lead in high melng temperature type solders (i.e. lead-based alloys containing
85% by weight or more lead).
• Electrical and electronic components containing lead in a glass or ceramic other
than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or
ceramic matrix compound.
Indian Restricon of Hazardous Substances
Restricon on Hazardous Substances statement (India). This product complies
with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent
chromium, polybrominated biphenyls or polybrominated diphenyl ethers in
concentraons exceeding 0.1 weight % and 0.01 weight % for cadmium, except for
the exempons set in Schedule 2 of the Rule.
Product Disposal at End of Product Life
ViewSonic® respects the environment and is commied to working and living
green. Thank you for being part of Smarter, Greener Compung. Please visit the
ViewSonic® website to learn more.
USA & Canada:
http://www.viewsonic.com/company/green/recycle-program/
Europe:
http://www.viewsoniceurope.com/eu/support/call-desk/
Taiwan:
https://recycle.epa.gov.tw/
82
A Pantone® Validated Monitor
Pantone means color and provides a universal language of color that enables color-
crical decisions through every stage of the workow for designers, producers,
brands. The ViewSonic ColorPro VP81a Series is PANTONE Validated. It’s out of box
color accuracy has been veried and factory tuned with a series of ViewSonic color
tests. In addion, a sample of this model series has been evaluated by Pantone and
meets the requirements of PANTONE Validated as tested in the simulaon of the
full range of 2,161 colors of the PANTONE Formula Guide Coated.
The ViewSonic ColorPro VP81a Series lets you design with condence.
NOTE: PANTONE® Colors generated may not match PANTONE-idened standards. Consult current PANTONE
Publicaons for accurate color. PANTONE® and other Pantone trademarks are the property of Pantone LLC. ©
Pantone LLC, 2020.
Variables
There are many variables in the reproducon process of colors generated by the
VP3881a display, any one of which may aect the quality of the PANTONE Color
simulaon, including:
• Display devices
• Hardware device sengs
• Graphics card used
• Backlight panel sengs
• Selected resoluon
• Operang system
• Selected refresh rate
• Calibraon method
• Other display sengs
For opmal results, we recommend that the following seng be used:
• sRGB mode
83
Copyright Informaon
Copyright© ViewSonic® Corporaon, 2021. All rights reserved.
Macintosh and Power Macintosh are registered trademarks of Apple Inc.
Microso, Windows, and the Windows logo are registered trademarks of Microso
Corporaon in the United States and other countries.
ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are
registered trademarks of ViewSonic® Corporaon.
VESA is a registered trademark of the Video Electronics Standards Associaon.
DPMS, DisplayPort, and DDC are trademarks of VESA.
ENERGY STAR® is a registered trademark of the U.S. Environmental Protecon
Agency (EPA).
As an ENERGY STAR® partner, ViewSonic® Corporaon has determined that this
product meets the ENERGY STAR® guidelines for energy eciency.
Disclaimer: ViewSonic® Corporaon shall not be liable for technical or editorial
errors or omissions contained herein; nor for incidental or consequenal damages
resulng from furnishing this material, or the performance or use of this product.
In the interest of connuing product improvement, ViewSonic® Corporaon
reserves the right to change product specicaons without noce. Informaon in
this document may change without noce.
No part of this document may be copied, reproduced, or transmied by any means,
for any purpose without prior wrien permission from ViewSonic® Corporaon.
VP3881a_UG_ENG_Rev. 1A_2021-05-20
84
Customer Service
For technical support or product service, see the table below or contact your
reseller.
NOTE: You will need the product’s serial number.
Country/ Region Website Country/ Region Website
Asia Pacic & Africa
Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/
中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/
Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/
Indonesia www.viewsonic.com/id/ Israel www.viewsonic.com/il/
日本 (Japan) www.viewsonic.com/jp/ Korea www.viewsonic.com/kr/
Malaysia www.viewsonic.com/my/ Middle East www.viewsonic.com/me/
Myanmar www.viewsonic.com/mm/ Nepal www.viewsonic.com/np/
New Zealand www.viewsonic.com/nz/ Pakistan www.viewsonic.com/pk/
Philippines www.viewsonic.com/ph/ Singapore www.viewsonic.com/sg/
臺灣 (Taiwan) www.viewsonic.com/tw/ ประเทศไทย www.viewsonic.com/th/
Việt Nam www.viewsonic.com/vn/ South Africa & Maurius www.viewsonic.com/za/
Americas
United States www.viewsonic.com/us Canada www.viewsonic.com/us
Lan America www.viewsonic.com/la
Europe
Europe www.viewsonic.com/eu/ France www.viewsonic.com/fr/
Deutschland www.viewsonic.com/de/ Қазақстан www.viewsonic.com/kz/
Россия www.viewsonic.com/ru/ España www.viewsonic.com/es/
Türkiye www.viewsonic.com/tr/ Україна www.viewsonic.com/ua/
United Kingdom www.viewsonic.com/uk/
85
Limited Warranty
ViewSonic® Display
What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and
workmanship during the warranty period. If a product proves to be defecve
in material or workmanship during the warranty period, ViewSonic® will, at its
sole opon, and as your sole remedy, repair or replace the product with a similar
product. Replacement Product or parts may include remanufactured or refurbished
parts or components. The repair or replacement unit or parts or components will
be covered by the balance of the me remaining on the customer’s original limited
warranty and the warranty period will not be extended. ViewSonic® provides
no warranty for any third-party soware whether included with the product or
installed by the customer, installaon of any unauthorized hardware parts or
components (e.g. Projector Lamps). (Please refer to: “What the warranty excludes
and does not cover” secon).
How long the warranty is eecve:
ViewSonic® displays are warranted for between 1 and 3 years, depending on your
country of purchase, for all parts including the light source and for all labor from
the date of the rst consumer purchase.
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty excludes and does not cover:
• Any product on which the serial number has been defaced, modied, or
removed.
• Damage, deterioraon, or malfuncon resulng from:
Accident, misuse, neglect, re, water, lightning, or other acts of nature,
unauthorized product modicaon, or failure to follow instrucons supplied
with the product.
Repair or aempted repair by anyone not authorized by ViewSonic®.
Damage to or loss of any programs, data, or removable storage media.
Normal wear and tear.
Removal or installaon of the product.
• Soware or data loss occurring during repair or replacement.
• Any damage of the product due to shipment.
86
• Causes external to the product, such as electric power uctuaons or failure.
• Use of supplies or parts not meeng ViewSonic’s specicaons.
• Failure of owner to perform periodic product maintenance as stated in the User
Guide.
• Any other cause which does not relate to a product defect.
• Damage caused by stac (non-moving) images displayed for lengthy periods of
me (also referred to as image burn-in).
• Soware - Any third-party soware included with the product or installed by the
customer.
• Hardware/Accessories/Parts/Components – Installaon of any unauthorized
hardware, accessories, consumable parts or components (e.g. Projector Lamps).
• Damage to, or abuse of, the coang on the surface of the display through
inappropriate cleaning as described in the product User Guide.
• Removal, installaon, and set-up service charges, including wall-mounng of the
product.
How to get service:
• For informaon about receiving service under warranty, contact ViewSonic®
Customer Support (Please refer to the “Customer Service” page). You will need
to provide your product’s serial number.
• To obtain warranty service, you will be required to provide: (a) the original dated
sales slip, (b) your name, (c) your address, (d) a descripon of the problem, and
(e) the serial number of the product.
• Take or ship the product, freight prepaid, in the original container to an
authorized ViewSonic® service center or ViewSonic®.
• For addional informaon or the name of the nearest ViewSonic® service center,
contact ViewSonic®.
Limitaon of implied warranes:
There are no warranes, express or implied, which extend beyond the descripon
contained herein including the implied warranty of merchantability and tness for a
parcular purpose.
87
Display Warranty Term Template In UG
VSC_TEMP_2007
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product.
ViewSonic® shall not be liable for:
• Damage to other property caused by any defects in the product, damages
based upon inconvenience, loss of use of the product, loss of me, loss of
prots, loss of business opportunity, loss of goodwill, interference with business
relaonships, or other commercial loss, even if advised of the possibility of such
damages.
• Any other damages, whether incidental, consequenal or otherwise.
• Any claim against the customer by any other party.
• Repair or aempted repair by anyone not authorized by ViewSonic®.
Eect of state law:
This warranty gives you specic legal rights, and you may also have other rights
which vary from state to state. Some states do not allow limitaons on implied
warranes and/or do not allow the exclusion of incidental or consequenal
damages, so the above limitaons and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty informaon and service on ViewSonic® products sold outside of the
U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer.
The warranty period for this product in mainland China (Hong Kong, Macao,
and Taiwan Excluded) is subject to the terms and condions of the Maintenance
Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found at:
http://www.viewsonic.com/eu/ under “Support/Warranty Informaon”.
88
Mexico Limited Warranty
ViewSonic® Display
What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and
workmanship, under normal use, during the warranty period. If a product
proves to be defecve in material or workmanship during the warranty period,
ViewSonic® will, at its sole opon, repair or replace the product with a like product.
Replacement product or parts may include remanufactured or refurbished parts or
components & accessories.
How long the warranty is eecve:
ViewSonic® LCD displays are warranted for between 1 and 3 years, depending on
your country of purchase, for all parts including the light source and for all labour
from the date of the rst consumer purchase.
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty excludes and does not cover:
• Any product on which the serial number has been defaced, modied or
removed.
• Damage, deterioraon, or malfuncon resulng from:
Accident, misuse, neglect, re, water, lightning, or other acts of nature,
unauthorized product modicaon, unauthorized aempted repair, or
failure to follow instrucons supplied with the product.
Causes external to the product, such as electrical power uctuaons or
failure.
Use of supplies or parts not meeng ViewSonic®’s specicaons.
Normal wear and tear.
Any other cause which does not relate to a product defect.
• Any product exhibing a condion commonly known as “image burn-in” which
results when a stac image is displayed on the product for an extended period of
me.
• Removal, installaon, insurance, and set-up service charges.
89
How to get service:
For informaon about receiving service under warranty, contact ViewSonic®
Customer Support (Please refer to the aached “Customer Service” page). You
will need to provide your product’s serial number, so please record the product
informaon in the space provided below on your purchase for your future use.
Please retain your receipt of proof of purchase to support your warranty claim.
For Your Records
Product Name: Model Number:
Document Number: Serial Number:
Purchase Date: Extended Warranty Purchase? (Y/N)
If so, what date does warranty expire?
• To obtain warranty service, you will be required to provide (a) the original dated
sales slip, (b) your name, (c) your address, (d) a descripon of the problem, and
(e) the serial number of the product.
• Take or ship the product, in the original container packaging, to an authorized
ViewSonic® service center.
• Round trip transportaon costs for in-warranty products will be paid by
ViewSonic®.
Limitaon of implied warranes:
There are no warranes, express or implied, which extend beyond the descripon
contained herein including the implied warranty of merchantability and tness for a
parcular purpose.
Exclusion of damages:
ViewSonic®’s liability is limited to the cost of repair or replacement of the product.
ViewSonic® shall not be liable for:
• Damage to other property caused by any defects in the product, damages
based upon inconvenience, loss of use of the product, loss of me, loss of
prots, loss of business opportunity, loss of goodwill, interference with business
relaonships, or other commercial loss, even if advised of the possibility of such
damages.
• Any other damages, whether incidental, consequenal or otherwise.
• Any claim against the customer by any other party.
• Repair or aempted repair by anyone not authorized by ViewSonic®.
90
Contact Informaon for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporavo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099 hp://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: disc2@hmo.megared.net.mx
Villahermosa:
Compumantenimietnos Garanzados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: compumantenimientos@prodigy.net.mx
Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: datos@puebla.megared.net.mx
Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V. Av.
Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: gacosta@qplus.com.mx
Chihuahua:
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: Cefeo@soluglobales.com
Cuernavaca:
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: aquevedo@compusupportcva.com
Distrito Federal:
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : gacosta@qplus.com.mx
Guadalajara, Jal.:
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: mmiranda@servicrece.com
Guerrero Acapulco:
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627
Monterrey:
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: aydeem@gps1.com.mx
MERIDA:
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: (52) 999-925-1916
E-Mail: rrrb@sureste.com
Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Fax: 01(52)95-15-13-67-00
E-Mail. gpotai2001@hotmail.com
Tijuana:
STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembr
Tijuana, Mexico
FOR USA SUPPORT:
ViewSonic® Corporaon
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: 800-688-6688
E-Mail: hp://www.viewsonic.com
LCD Mexico Warranty Term Template In UG
VSC_TEMP_2008
C0 M91 Y72 K24
Process Color
C0 M0 Y0 K100
Process Color
C0 M91 Y72 K24
Process Color
Pantone Black C
Spot Color
Pantone 187 C
Spot Color
Pantone Black C
Spot Color
Pantone 187 C
Or Spot Color