Table of Contents
- Scope
- Requirements
- Introduction
- Regulatory and Service Information
- Please read before proceeding
- Compliance Information
- FCC Compliance Statement
- FCC Radiation Exposure Statement
- CE Conformity for European Countries
- European Union Regulatory Conformance
- IC Warning Statement
- Country Code Statement
- For MPE Statement – Mobile device
- IMPORTANT NOTE:
- IC Radiation Exposure Statement:
- Declaration of RoHS2 Compliance
- Product Disposal at End of Product Life
- Copyright Information
Viewsonic VSB050 User Manual
Displayed below is the user manual for VSB050 by Viewsonic which is a product in the Network Cards category. This manual has pages.
Related Manuals
VSB050 (EZC-5201BS)
USB Wireless Adapter
User Guide
Model No. VS18141
P/N: VSB050
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”
2
Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding
the world’s expectations for technological evolution, innovation, and simplicity.
At ViewSonic®, we believe that our products have the potential to make a positive
impact in the world, and we are confident that the ViewSonic® product you have
chosen will serve you well.
Once again, thank you for choosing ViewSonic®!
3
Contents
Scope ...................................................................................4
1.1 Document .........................................................................................................4
1.2 Product Feature ................................................................................................4
Requirements .......................................................................5
2.1 Hardware Specification.....................................................................................5
2.1.1 Block Diagram................................................................................................. 5
2.1.2 Hardware Interface ........................................................................................ 5
2.1.3 Electrical Characteristic .................................................................................. 5
2.1.4 Wireless Specifications ................................................................................... 6
2.2 Mechanical Requirements ................................................................................6
2.3 Environmental Requirements ........................................................................... 6
2.4 Certification Requirements ...............................................................................6
Introduction .........................................................................7
3.1 Windows 10 ......................................................................................................8
3.2 Windows 8 / 7 / XP ...........................................................................................8
3.3 MacOS ..............................................................................................................9
3.4 Android OS .................................................................... ..................................10
Product informations............................................................................................15
Regulatory and Service Information ................................... 16
Please read before proceeding ............................................................................. 16
Compliance Information ....................................................................................... 16
FCC Compliance Statement ................................................................................... 16
FCC Radiation Exposure Statement ....................................................................... 17
CE Conformity for European Countries ................................................................. 17
European Union Regulatory Conformance ........................................................... 17
IC Warning Statement ........................................................................................... 18
Country Code Statement ....................................................................................... 18
For MPE Statement – Mobile device ..................................................................... 18
IMPORTANT NOTE: ................................................................................................ 18
IC Radiation Exposure Statement: ......................................................................... 18
Declaration of RoHS2 Compliance......................................................................... 19
Product Disposal at End of Product Life ................................................................ 19
Copyright Information ..........................................................................................20
Customer Service .................................................................................................. 21
Limited Warranty .................................................................................................. 22
Mexico Limited Warranty ...................................................................................... 25
4
Scope
1.1 Document
This document provides an overview of the requirements for the VSB050. The
VSB050 is a USB Wireless adaptor, that supports both Wi-Fi 2.4G, 5G and Bluetooth
4.2 to add Wi-Fi, Bluetooth functionally to your laptops, desktop and Mac.
1.2 Product Feature
• Wireless Interface:
2.4GHz
- Complies IEEE 802.11b/g/n specification
- Supports 20/40MHz, up to 150Mbps data rate.
5GHz
- Complies IEEE 802.11a/n/ac specification
- Supports 20/40/80MHz, up to 433Mbps data rate.
• Wireless Security
- 64/128-bit WEP
- WPA/WPA2
- WPA-PSK/WPA2-PSK
• Bluetooth v4.2 (Windows only)
-SupportsBluetoothv4.2+HS,BLEandcompablewithBluetooth1.2,2.x+.
- Supports Bluetooth for class1 and class2 power level transmissions.
• Supported Wi-Fi hotspot (Windows only)
5
Requirements
The following sections identify the detailed requirements of the VSB050.
2.1 Hardware Specicaon
2.1.1 Block Diagram
Hardware Component Detailed Descripon
2.1.1.1 Chipset RTL8821CU
2.1.2 Hardware Interface
Feature Detailed Descripon
2.1.2.1 USB Interface USB2.0
2.1.2.2 LED 1 LED for system indicate
2.1.3 Electrical Characterisc
Feature Detailed Descripon
2.1.3.1 Power Input DC 5V/1A
2.1.3.2 PowerConsumpon 5W
6
2.1.4 Wireless Specicaons
Feature Detailed Descripon
2.1.4.1 Wi-Fi interface
(2.4GHz)
CompablewithIEEE802.11bspecicaon
CompablewithIEEE802.11gspecicaon
CompablewithIEEE802.11nspecicaon
2.1.4.2 Wi-Fi interface
(5GHz)
CompablewithIEEE802.11acspecicaon
CompablewithIEEE802.11nspecicaon
CompablewithIEEE802.11aspecicaon
2.1.4.3 Bluetooth Bluetooth v4.2+HS, BLE
2.1.4.4 Security Open/WEP/WPA/WPA2
2.2 Mechanical Requirements
Feature Detailed Descripon
2.2.1 Length 33.3mm
2.2.2 Width 20mm
2.2.3 Height 8.8mm
2.2.4 Weight 4.2g
2.3 Environmental Requirements
Feature Detailed Descripon
2.3.1 OperangTemperature
Condions
Theproductiscapableofconnuousreliable
operaonwhenoperanginambienttemperature
of 0 ℃ to +40℃.
2.3.2 Non-Operang
TemperatureCondions
Neither subassemblies is damaged nor the
operaonalperformancebedegradedwhen
restoredtotheoperangtemperatureaer
exposing to storage temperature in the range of
-20
℃
to +70
℃
.
2.3.3 OperangHumidity
condions
Theproductiscapableofconnuousreliable
operaonwhensubjectedtorelavehumidityin
the range of 10% and 90% non-condensing.
2.3.4 Non-OperangHumidity
Condions
The product is not be damaged nor the
performancebedegradedaerexposureto
relavehumidityrangingfrom5%to90%non-
condensing.
2.4 Cercaon Requirements
Feature Detailed Descripon
2.4.1 EMC/Safety FCC, CE, NCC, MIC
2.4.2 Other RoHS
7
Introducon
VSB050 (EZC-5201BS) is a USB Wireless Adapter that supports both 2.4G and 5G
toaddWi-Fifunctionalitytoyourlaptopsandprojectors.Furthermore,it’sable
to turn ethernet into wireless router that shares Wi-Fi for other devices. The
Bluetooth transmitter and receiver attached in VSB050 (EZC-5201BS) allow your
PCtoconnecttoBluetoothdeviceswirelessly.Enjoyyoursmartwirelesslifewith
VSB050 (EZC-5201BS)!
Introduction
1
EZC-5201BS is a USB Wireless Adapter that supports both
2.4G and 5G to add Wi-Fi functionality to your laptops and
projectors. Furthermore, it’s able to turn ethernet into wireless
router that shares wifi for other devices. The bluetooth
transmitter and receiver attached in EZC-5201BS allow your
PC to connect to bluetooth devices wirelessly. Enjoy your
smart wireless life with EZC-5201BS!
Good
Compatibility
Wider
Coverage
Hot
Spot
High
Speed
MU-
MIMO
Introduction
1
EZC-5201BS is a USB Wireless Adapter that supports both
2.4G and 5G to add Wi-Fi functionality to your laptops and
projectors. Furthermore, it’s able to turn ethernet into wireless
router that shares wifi for other devices. The bluetooth
transmitter and receiver attached in EZC-5201BS allow your
PC to connect to bluetooth devices wirelessly. Enjoy your
smart wireless life with EZC-5201BS!
Good
Compatibility
Wider
Coverage
Hot
Spot
High
Speed
MU-
MIMO
Introduction
1
EZC-5201BS is a USB Wireless Adapter that supports both
2.4G and 5G to add Wi-Fi functionality to your laptops and
projectors. Furthermore, it’s able to turn ethernet into wireless
router that shares wifi for other devices. The bluetooth
transmitter and receiver attached in EZC-5201BS allow your
PC to connect to bluetooth devices wirelessly. Enjoy your
smart wireless life with EZC-5201BS!
Good
Compatibility
Wider
Coverage
Hot
Spot
High
Speed
MU-
MIMO
Introduction
1
EZC-5201BS is a USB Wireless Adapter that supports both
2.4G and 5G to add Wi-Fi functionality to your laptops and
projectors. Furthermore, it’s able to turn ethernet into wireless
router that shares wifi for other devices. The bluetooth
transmitter and receiver attached in EZC-5201BS allow your
PC to connect to bluetooth devices wirelessly. Enjoy your
smart wireless life with EZC-5201BS!
Good
Compatibility
Wider
Coverage
Hot
Spot
High
Speed
MU-
MIMO
Introduction
1
EZC-5201BS is a USB Wireless Adapter that supports both
2.4G and 5G to add Wi-Fi functionality to your laptops and
projectors. Furthermore, it’s able to turn ethernet into wireless
router that shares wifi for other devices. The bluetooth
transmitter and receiver attached in EZC-5201BS allow your
PC to connect to bluetooth devices wirelessly. Enjoy your
smart wireless life with EZC-5201BS!
Good
Compatibility
Wider
Coverage
Hot
Spot
High
Speed
MU-
MIMO
Wider
Coverage
Hot
Spot
High
Speed MU-MIMO Good
Compability
8
3.1 Windows 10
The driver shall be installed automatically once the VSB050 (EZC-5201BS) USB is
plugged in. Windows 10 supports Wi-Fi and Bluetooth driver of VSB050
(EZC-5201BS).
1. Find the driver from EZC-5201 internal memory or download
it at www.ezcast.com. Double click “Installer.exe.”
2. Run the installation of wifi driver.
For bluetooth, please run the installation of bluetooth driver
with internet connection.
2
Windows 8 / 7 / XP
install wifi driver
install bluetooth driver
enable hotspot and windowsRX
Installer.exe
The driver shall be installed automatically once the EZC-5201
USB is plugged in. Windows 10 supports wifi and bluetooth
driver of EZC-5201.
Tips: If the driver failed to
install automatically, please
try to install it manually.
(Please refer to Windows
8/7/XP installation method)
Note: Windows XP does NOT support the bluetooth
driver of EZC-5201.
Windows 10
EZCa
st
1 2
NOTE: If the driver failed to install automatically, please try to install it
manually. (Please refer to Windows 8/7/XP installation method)
3.2 Windows 8 / 7 / XP
1. Find the driver from VSB050 (EZC-5201BS) internal memory or download it
at hps://www.ezcast.com/app/ezcast/wi-adapter/windows Double click
“Installer.exe.”
2. Run the installaon of Wi-Fi driver.
For Bluetooth, please run the installation of Bluetooth driver with internet
connection.
NOTE: Windows XP does NOT support the Bluetooth driver of VSB050 (EZC-
5201BS).
1. Find the driver from EZC-5201 internal memory or download
it at www.ezcast.com. Double click “Installer.exe.”
2. Run the installation of wifi driver.
For bluetooth, please run the installation of bluetooth driver
with internet connection.
2
Windows 8 / 7 / XP
install wifi driver
install bluetooth driver
enable hotspot and windowsRX
Installer.exe
The driver shall be installed automatically once the EZC-5201
USB is plugged in. Windows 10 supports wifi and bluetooth
driver of EZC-5201.
Tips: If the driver failed to
install automatically, please
try to install it manually.
(Please refer to Windows
8/7/XP installation method)
Note: Windows XP does NOT support the bluetooth
driver of EZC-5201.
Windows 10
EZCa
st
1 2
9
3.3 MacOS
The Wi-Fi driver shall be installed manually from our website: hps://www.ezcast.
com/app/ezcast/ezc-5200/macos (please select EZC-5200 for VSB050 (EZC-5201BS)
NOTE: MacOS does NOT support the Bluetooth driver of VSB050 (EZC-5201BS).
Scan the QRcode for more information
3
MacOS
EZC-5200 Mac OS Wi-Fi
Driver Download
Download
1 2
Uninstaller.pkg
Installer.pkg
Release_RTWlanU_
Note: MacOS does NOT support the bluetooth driver of
EZC-5201.
The wifi driver shall be installed manually from our website:
https://www.ezcast.com/app/ezcast/ezc-5200/macos
(please select EZC-5200 for EZC-5201)
EZC-5201BS Mac OS Wi-Fi
Scan the QRcode for more information
Scan the QRcode for more information
3
MacOS
EZC-5200 Mac OS Wi-Fi
Driver Download
Download
1 2
Uninstaller.pkg
Installer.pkg
Release_RTWlanU_
Note: MacOS does NOT support the bluetooth driver of
EZC-5201.
The wifi driver shall be installed manually from our website:
https://www.ezcast.com/app/ezcast/ezc-5200/macos
(please select EZC-5200 for EZC-5201)
10
3.4 Android OS
Compable Devices
VSB050 supports ViewSonic Android devices, but driver needs to be pre-installed
in system by ViewSonic and supported devices listed as below. The list will be
updated as upcoming new models become available.
• IFP30 series
• IFP50-2 series
• IFP50-3 series
• IFP50-4 series
• IFP70 series
• myViewBoard Box
• myViewBoard Mouse
• CDE20 series
• EP5542T
NOTE: VSB050 only supports Android 7 or above devices, so **couldn’t support
CDE10 series.
Enable Wireless & Network Sengs
1. Plug VSB050 USB dongle into the USB port of ViewSonic Android Device.
NOTE: To make sure VSB050 dongle works properly, update the latest version of
sowareavailableforyourandroiddevice.
11
2. WhenVSB050USBdongleisplugged-in,Wi-Fi,Wi-FiHotspot,andBTsengswill
appearunderSengs/Wireless&Networksmenu.
Connect to a Wi-Fi network
a. GotoSengs>Wireless&networks>Wi-Fi>tapthetogglebuontoturnon
Wi-Fi.
b. Tap one network from the available Wi-Fi network list then input the password
and tap Connectbuon.
12
Share Data Network through Wi-Fi Hotspot
a. GotoSengs>Wireless&networks>Wirelesshotspot>taptogglebuonto
turn on Portable Wi-Fi hotspot.
b. When other devices try to connect the hotspot, users are required to input the
password. Tap Set up Wi-Fi hotspot to change the network name, security type,
and password and tap Savebuon.
Connect to a BT device
a. GotoSengs>Wireless&networks>BT>Tapthetogglebuontoturnon
Bluetooth.
13
b. When Bluetooth is enabled, a list of available Bluetooth devices will appear. Tap
a device to select it.
c. A paring request message will appear on both Android device and the requested
device with the same BT paring code. Tap on PAIR to pair with the device.
d. When the Android device paired with the other device, the device name will
appear in the Paired devices list.
14
©2019 Actions Microelectronics Co., Ltd. All right reserved. EZCast are trademarks
of Actions Microelectronic Co., Ltd., registered in US, Europe, and other countries.
Other product and company names mentioned herein may be trademarks other
respective companies.
FCC STATEMENT
1.ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothe
following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including
interference that may cause undesired operation.
2. Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation.
NOTE: This equipment generates uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one
or more of the following measures: Reorient or relocate the receiving
antenna. Increase the separation between the equipment and receiver.
NOTE: Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected. Consult the dealer or an experienced
radio/TV technician for help.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimumdistance20cmbetweentheradiator&yourbody
15
Product informaons
Transmission 600Mbps
Antenna Onboard
Standard IEEE 802.11b/g/n/a/ac
Driver Autoinstallaon
Interface USB 2.0
Bluetooth Bluetooth 4.2
16
Regulatory and Service Informaon
Please read before proceeding
• Do not store your device in temperatures higher than 50°C (122°F).
• Theoperangtemperatureforthisdeviceisfrom0°C(32°F)to35°C(95°F).
Compliance Informaon
Thisseconaddressesallconnectedrequirementsandstatementsregarding
regulaons.Conrmedcorrespondingapplicaonsshallrefertonameplatelabels
and relevant markings on the unit.
FCC Compliance Statement
Thisdevicecomplieswithpart15ofFCCRules.Operaonissubjecttothefollowing
twocondions:(1)thisdevicemaynotcauseharmfulinterference,and(2)this
device must accept any interference received, including interference that may
causeundesiredoperaon.Thisequipmenthasbeentestedandfoundtocomply
with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
Theselimitsaredesignedtoprovidereasonableproteconagainstharmful
interferenceinaresidenalinstallaon.Thisequipmentgenerates,uses,and
can radiate radio frequency energy, and if not installed and used in accordance
withtheinstrucons,maycauseharmfulinterferencetoradiocommunicaons.
However,thereisnoguaranteethatinterferencewillnotoccurinaparcular
installaon.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevision
recepon,whichcanbedeterminedbyturningtheequipmentoandon,theuser
is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increasetheseparaonbetweentheequipmentandreceiver.
• Connecttheequipmentintoanoutletonacircuitdierentfromthattowhich
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changesormodicaonsnotexpresslyapprovedbythepartyresponsiblefor
compliance could void the user’s authority to operate the equipment.
Theantenna(s)usedforthistransmiermustnotbecollocatedoroperangin
conjunconwithanyotherantennaortransmier.
The device was tested and complies to measurement standards and procedures
speciedinFCCCFRTile47Part15SubpartC
17
FCC Radiaon Exposure Statement
ThisequipmentcomplieswithFCCradiaonexposurelimitssetforthforan
uncontrolledenvironment.Endusersmustfollowthespecicoperanginstrucons
forsasfyingRFexposurecompliance.
Thistransmiermustnotbeco-locatedoroperanginconjunconwithanyother
antennaortransmier.Thisequipmentshouldbeinstalledandoperatedwitha
minimumdistanceof20cenmetersbetweentheradiatorandyourbody.
Theusersmanualorinstruconmanualforanintenonalorunintenonalradiator
shallcauontheuserthatchangesormodicaonsnotexpresslyapprovedbythe
party responsible for compliance could void the user’s authority to operate the
equipment.
CE Conformity for European Countries
ThedevicecomplieswiththeEMCDirecve2014/30/EUandLowVoltage
Direcve2014/35/EU.andRadioEquipmentDirecve2014/53/EU.
The following informaon is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical
and Electronic Equipment Directive 2012/19/EU (WEEE). The mark
indicates the requirement NOT to dispose of the equipment as unsorted
municipal waste, but use the return and collection systems according to
local law.
If the batteries, accumulators and button cells included with this
equipment, display the chemical symbol Hg, Cd, or Pb, then it means that
the battery has a heavy metal content of more than 0.0005% Mercury, or
more than 0.002% Cadmium, or more than 0.004% Lead.
European Union Regulatory Conformance
The equipment complies with the RF Exposure Requirement 2014/53/EU, Council
Recommendaonof16April2014onthelimitaonofexposureofthegeneral
publictoelectromagnecelds(0-300GHz).Thisequipmentmeetsthefollowing
conformance standards: EN301489-1, EN301489-17, EN60950-1, EN300328.
We,hereby,declarethatthisWi-Firadioisincompliancewiththeessenal
requirementsandotherrelevantprovisionsofDirecve2014/53/EU.
18
IC Warning Statement
This device complies with Industry Canada license- exempt RSS standard(s).
Operaonissubjecttothefollowingtwocondions:(1)thisdevicemaynot
cause interference, and (2) this device must accept any interference, including
interferencethatmaycauseundesiredoperaonofthedevice.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux
appareilsradioexemptsdelicence.L’exploitaonestautoriséeauxdeuxcondions
suivantes:(1)l’appareilnedoitpasproduiredebrouillage,et(2)l’ulisateurde
l’appareil doit accepter tout brouillage radioélectrique subi, méme si le brouillage
estsuscepbled’encompromerelefonconnement.
Country Code Statement
For product available in the USA/Canada market, only channel 1~11 can be
operated.Seleconofotherchannelsisnotpossible.
Pour les produits disponibles aux États-Unis/Canada du marché, seul le canal 1 à 11
peuventêtreexploités.Sélecond’autrescanauxn’estpaspossible.
For MPE Statement – Mobile device
IMPORTANT NOTE:
IC Radiaon Exposure Statement:
ThisequipmentcompliedwithICRSS-102radiaonexposurelimitssetforthfor
an uncontrolled environment. This equipment should be installed and operated
withminimumdistance20cmbetweentheradiator&yourbody.Thedevicefor
theband5150-5825MHzisonlyforindoorusagetoreducepotenalforharmful
interference to co-channel mobile satellite systems.
Cetéquipementestconformeauxlimitesd’exposionauxrayonnementsIC
établies pour un environnement non contrôlê. Cet équipement doit être installé
etulizeavecunminimumde20cmdedistanceentrelasourcederayonnement
etvotrecorps.lesdisposifsfonconnantdanslabande5150-5825MHzsont
réservésuniquementpouruneulisaonàl’intérieuranderéduirelesrisques
debrouillagepréjudiciableauxsystèmesdesatellitesmobilesulisantlesmêmes
canaux.
19
Declaraon of RoHS2 Compliance
ThisproducthasbeendesignedandmanufacturedincompliancewithDirecve
2011/65/EUoftheEuropeanParliamentandtheCouncilonrestriconoftheuse
of certain hazardous substances in electrical and electronic equipment (RoHS2
Direcve)andisdeemedtocomplywiththemaximumconcentraonvaluesissued
bytheEuropeanTechnicalAdaptaonCommiee(TAC)asshownbelow:
Substance Proposed Maximum
Concentraon Actual Concentraon
Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
HexavalentChromium(Cr6⁺) 0.1% < 0.1%
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1%
Bis(2-ethylhexyl) phthalate (DEHP) 0.1% < 0.1%
Butyl benzyl phthalate (BBP) 0.1% < 0.1%
Dibutyl phthalate (DBP) 0.1% < 0.1%
Diisobutyl phthalate (DIBP) 0.1% < 0.1%
Certain components of products as stated above are exempted under the Annex
III of the RoHS2 Direcves as noted below:
• Copper alloy containing up to 4% lead by weight.
• Leadinhighmelngtemperaturetypesolders(i.e.lead-basedalloyscontaining
85% by weight or more lead).
• Electrical and electronic components containing lead in a glass or ceramic other
than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or
ceramic matrix compound.
• Lead in dielectric ceramic in capacitors for a rated voltage of 125V AC or 250V DC
or higher.
Product Disposal at End of Product Life
ViewSonic®respectstheenvironmentandiscommiedtoworkingandliving
green.ThankyouforbeingpartofSmarter,GreenerCompung.Pleasevisitthe
ViewSonic® website to learn more.
USA & Canada:
hp://www.viewsonic.com/company/green/recycle-program/
Europe:
hp://www.viewsoniceurope.com/eu/support/call-desk/
Taiwan:
hps://recycle.epa.gov.tw/
20
Copyright Informaon
Copyright©ViewSonic®Corporaon,2020.Allrightsreserved.
Macintosh and Power Macintosh are registered trademarks of Apple Inc.
Microso,Windows,andtheWindowslogoareregisteredtrademarksofMicroso
CorporaonintheUnitedStatesandothercountries.
ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are
registeredtrademarksofViewSonic®Corporaon.
VESAisaregisteredtrademarkoftheVideoElectronicsStandardsAssociaon.
DPMS, DisplayPort, and DDC are trademarks of VESA.
ENERGYSTAR®isaregisteredtrademarkoftheU.S.EnvironmentalProtecon
Agency (EPA).
Disclaimer: ViewSonic®Corporaonshallnotbeliablefortechnicaloreditorial
errorsoromissionscontainedherein;norforincidentalorconsequenaldamages
resulngfromfurnishingthismaterial,ortheperformanceoruseofthisproduct.
Intheinterestofconnuingproductimprovement,ViewSonic®Corporaon
reservestherighttochangeproductspecicaonswithoutnoce.Informaonin
thisdocumentmaychangewithoutnoce.
Nopartofthisdocumentmaybecopied,reproduced,ortransmiedbyanymeans,
foranypurposewithoutpriorwrienpermissionfromViewSonic®Corporaon.
VSB050_UG_ENG_1a_20191125
21
Customer Service
For technical support or product service, see the table below or contact your
reseller.
NOTE: You will need the product’s serial number.
Country/ Region Website Country/ Region Website
Asia Pacic & Africa
Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/
中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/
Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/
Indonesia www.viewsonic.com/id/ Israel www.viewsonic.com/il/
日本 (Japan) www.viewsonic.com/jp/ Korea www.viewsonic.com/kr/
Malaysia www.viewsonic.com/my/ Middle East www.viewsonic.com/me/
Myanmar www.viewsonic.com/mm/ Nepal www.viewsonic.com/np/
New Zealand www.viewsonic.com/nz/ Pakistan www.viewsonic.com/pk/
Philippines www.viewsonic.com/ph/ Singapore www.viewsonic.com/sg/
臺灣 (Taiwan) www.viewsonic.com/tw/ ประเทศไทย www.viewsonic.com/th/
Việt Nam www.viewsonic.com/vn/ SouthAfrica&Maurius www.viewsonic.com/za/
Americas
United States www.viewsonic.com/us Canada www.viewsonic.com/us
LanAmerica www.viewsonic.com/la
Europe
Europe www.viewsonic.com/eu/ France www.viewsonic.com/fr/
Deutschland www.viewsonic.com/de/ Қазақстан www.viewsonic.com/kz/
Россия www.viewsonic.com/ru/ España www.viewsonic.com/es/
Türkiye www.viewsonic.com/tr/ Україна www.viewsonic.com/ua/
United Kingdom www.viewsonic.com/uk/
22
Limited Warranty
ViewSonic®WirelessPresentaonGateway
What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and
workmanshipduringthewarrantyperiod.Ifaproductprovestobedefecve
in material or workmanship during the warranty period, ViewSonic® will, at its
soleopon,andasyoursoleremedy,repairorreplacetheproductwithasimilar
product. Replacement Product or parts may include remanufactured or refurbished
parts or components. The repair or replacement unit or parts or components will
becoveredbythebalanceofthemeremainingonthecustomer’soriginallimited
warranty and the warranty period will not be extended. ViewSonic® provides
nowarrantyforanythird-partysowarewhetherincludedwiththeproductor
installedbythecustomer,installaonofanyunauthorizedhardwarepartsor
components(e.g.ProjectorLamps).(Pleasereferto:“Whatthewarrantyexcludes
anddoesnotcover”secon).
How long the warranty is eecve:
ViewSonic® displays are warranted for between 1 and 3 years, depending on your
country of purchase, for all parts including the light source and for all labor from
thedateoftherstconsumerpurchase.
Who the warranty protects:
Thiswarrantyisvalidonlyfortherstconsumerpurchaser.
What the warranty excludes and does not cover:
• Anyproductonwhichtheserialnumberhasbeendefaced,modied,or
removed.
• Damage,deterioraon,ormalfunconresulngfrom:
Accident,misuse,neglect,re,water,lightning,orotheractsofnature,
unauthorizedproductmodicaon,orfailuretofollowinstruconssupplied
with the product.
RepairoraemptedrepairbyanyonenotauthorizedbyViewSonic®.
Damage to or loss of any programs, data, or removable storage media.
Normal wear and tear.
Removalorinstallaonoftheproduct.
• Sowareordatalossoccurringduringrepairorreplacement.
• Any damage of the product due to shipment.
23
• Causesexternaltotheproduct,suchaselectricpoweructuaonsorfailure.
• UseofsuppliesorpartsnotmeengViewSonic’sspecicaons.
• Failure of owner to perform periodic product maintenance as stated in the User
Guide.
• Any other cause which does not relate to a product defect.
• Damagecausedbystac(non-moving)imagesdisplayedforlengthyperiodsof
me(alsoreferredtoasimageburn-in).
• Soware-Anythird-partysowareincludedwiththeproductorinstalledbythe
customer.
• Hardware/Accessories/Parts/Components–Installaonofanyunauthorized
hardware,accessories,consumablepartsorcomponents(e.g.ProjectorLamps).
• Damageto,orabuseof,thecoangonthesurfaceofthedisplaythrough
inappropriate cleaning as described in the product User Guide.
• Removal,installaon,andset-upservicecharges,includingwall-mounngofthe
product.
How to get service:
• Forinformaonaboutreceivingserviceunderwarranty,contactViewSonic®
Customer Support (Please refer to the “Customer Service” page). You will need
to provide your product’s serial number.
• To obtain warranty service, you will be required to provide: (a) the original dated
salesslip,(b)yourname,(c)youraddress,(d)adescriponoftheproblem,and
(e) the serial number of the product.
• Take or ship the product, freight prepaid, in the original container to an
authorized ViewSonic® service center or ViewSonic®.
• ForaddionalinformaonorthenameofthenearestViewSonic®servicecenter,
contact ViewSonic®.
Limitaon of implied warranes:
Therearenowarranes,expressorimplied,whichextendbeyondthedescripon
containedhereinincludingtheimpliedwarrantyofmerchantabilityandtnessfora
parcularpurpose.
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Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product.
ViewSonic® shall not be liable for:
• Damage to other property caused by any defects in the product, damages
baseduponinconvenience,lossofuseoftheproduct,lossofme,lossof
prots,lossofbusinessopportunity,lossofgoodwill,interferencewithbusiness
relaonships,orothercommercialloss,evenifadvisedofthepossibilityofsuch
damages.
• Anyotherdamages,whetherincidental,consequenalorotherwise.
• Any claim against the customer by any other party.
• RepairoraemptedrepairbyanyonenotauthorizedbyViewSonic®.
Eect of state law:
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveotherrights
whichvaryfromstatetostate.Somestatesdonotallowlimitaonsonimplied
warranesand/ordonotallowtheexclusionofincidentalorconsequenal
damages,sotheabovelimitaonsandexclusionsmaynotapplytoyou.
Sales outside the U.S.A. and Canada:
ForwarrantyinformaonandserviceonViewSonic®productssoldoutsideofthe
U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer.
The warranty period for this product in mainland China (Hong Kong, Macao,
andTaiwanExcluded)issubjecttothetermsandcondionsoftheMaintenance
Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found at:
http://www.viewsonic.com/eu/ under “Support/WarrantyInformaon”.
25
Mexico Limited Warranty
ViewSonic®WirelessPresentaonGateway
What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and
workmanship, under normal use, during the warranty period. If a product
provestobedefecveinmaterialorworkmanshipduringthewarrantyperiod,
ViewSonic®will,atitssoleopon,repairorreplacetheproductwithalikeproduct.
Replacement product or parts may include remanufactured or refurbished parts or
components&accessories.
How long the warranty is eecve:
ViewSonic® LCD displays are warranted for between 1 and 3 years, depending on
your country of purchase, for all parts including the light source and for all labour
fromthedateoftherstconsumerpurchase.
Who the warranty protects:
Thiswarrantyisvalidonlyfortherstconsumerpurchaser.
What the warranty excludes and does not cover:
• Anyproductonwhichtheserialnumberhasbeendefaced,modiedor
removed.
• Damage,deterioraon,ormalfunconresulngfrom:
Accident,misuse,neglect,re,water,lightning,orotheractsofnature,
unauthorizedproductmodicaon,unauthorizedaemptedrepair,or
failuretofollowinstruconssuppliedwiththeproduct.
Causesexternaltotheproduct,suchaselectricalpoweructuaonsor
failure.
UseofsuppliesorpartsnotmeengViewSonic®’sspecicaons.
Normal wear and tear.
Any other cause which does not relate to a product defect.
• Anyproductexhibingacondioncommonlyknownas“imageburn-in”which
resultswhenastacimageisdisplayedontheproductforanextendedperiodof
me.
• Removal,installaon,insurance,andset-upservicecharges.
26
How to get service:
Forinformaonaboutreceivingserviceunderwarranty,contactViewSonic®
CustomerSupport(Pleaserefertotheaached“CustomerService”page).You
will need to provide your product’s serial number, so please record the product
informaoninthespaceprovidedbelowonyourpurchaseforyourfutureuse.
Please retain your receipt of proof of purchase to support your warranty claim.
For Your Records
Product Name: Model Number:
Document Number: Serial Number:
Purchase Date: Extended Warranty Purchase? (Y/N)
If so, what date does warranty expire?
• To obtain warranty service, you will be required to provide (a) the original dated
salesslip,(b)yourname,(c)youraddress,(d)adescriponoftheproblem,and
(e) the serial number of the product.
• Take or ship the product, in the original container packaging, to an authorized
ViewSonic® service center.
• Roundtriptransportaoncostsforin-warrantyproductswillbepaidby
ViewSonic®.
Limitaon of implied warranes:
Therearenowarranes,expressorimplied,whichextendbeyondthedescripon
containedhereinincludingtheimpliedwarrantyofmerchantabilityandtnessfora
parcularpurpose.
Exclusion of damages:
ViewSonic®’s liability is limited to the cost of repair or replacement of the product.
ViewSonic® shall not be liable for:
• Damage to other property caused by any defects in the product, damages
baseduponinconvenience,lossofuseoftheproduct,lossofme,lossof
prots,lossofbusinessopportunity,lossofgoodwill,interferencewithbusiness
relaonships,orothercommercialloss,evenifadvisedofthepossibilityofsuch
damages.
• Anyotherdamages,whetherincidental,consequenalorotherwise.
• Any claim against the customer by any other party.
• RepairoraemptedrepairbyanyonenotauthorizedbyViewSonic®.
27
ContactInformaonforSales&AuthorizedService(CentroAutorizadodeServicio)withinMexico:
Name, address, of manufacturer and importers:
México,Av.delaPalma#8Piso2Despacho203,CorporavoInterpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel:(55)3605-1099hp://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: disc2@hmo.megared.net.mx
Villahermosa:
CompumantenimietnosGaranzados,S.A.deC.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: compumantenimientos@prodigy.net.mx
Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: datos@puebla.megared.net.mx
Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V. Av.
Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: gacosta@qplus.com.mx
Chihuahua:
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: Cefeo@soluglobales.com
Cuernavaca:
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: aquevedo@compusupportcva.com
Distrito Federal:
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : gacosta@qplus.com.mx
Guadalajara, Jal.:
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170,Guadalajara,Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: mmiranda@servicrece.com
Guerrero Acapulco:
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627
Monterrey:
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: aydeem@gps1.com.mx
MERIDA:
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: (52) 999-925-1916
E-Mail: rrrb@sureste.com
Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Fax: 01(52)95-15-13-67-00
E-Mail. gpotai2001@hotmail.com
Tijuana:
STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembr
Tijuana,Mexico
FOR USA SUPPORT:
ViewSonic®Corporaon
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: 800-688-6688
E-Mail:hp://www.viewsonic.com
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C0 M91 Y72 K24
Process Color
C0 M0 Y0 K100
Process Color
C0 M91 Y72 K24
Process Color
Pantone Black C
Spot Color
Pantone 187 C
Spot Color
Pantone Black C
Spot Color
Pantone 187 C
Or Spot Color