Whirlpool WF S2765 NE/IXL User Manual
Displayed below is the user manual for WF S2765 NE/IXL by Whirlpool which is a product in the Hobs category. This manual has pages.
Related Manuals
Download the complete instruction manual on
http:// docs . whirlpool . eu
or call the phone number
shown on the warranty booklet.
Before using the appliance, read these safety
instructions. Keep them nearby for future reference.
These instructions and the appliance itself provide
important safety warnings, to be observed at all
times. The manufacturer declines any liability for
failure to observe these safety instructions, for
inappropriate use of the appliance or incorrect
setting of controls.
WARNING: The appliance and its accessible parts
become hot during use. Care should be taken to
avoid touching heating elements.
Children less than 8 years of age shall be kept away
unless continuously supervised.
WARNING: If the hob surface is cracked, do not
use the appliance - risk of electric shock.
WARNING: Danger of re: Do not store items on
the cooking surfaces.
CAUTION: The cooking process has to be
supervised. A short cooking process has to be
supervised continuously.
WARNING: Unattended cooking on a hob with
fat or oil can be dangerous - risk of re. NEVER try to
extinguish a re with water: instead, switch o the
appliance and then cover ame e.g. with a lid or a
re blanket.
Do not use the hob as a work surface or support.
Keep clothes or other ammable materials away
from the appliance, until all the components have
cooled down completely - risk of re.
Metallic objects such as knives, forks, spoons and
lids should not be placed on the hob surface since
they can get hot.
Very young children (0-3 years) should be kept
away from the appliance. Young children (3-8years)
should be kept away from the appliance unless
continuously supervised. Children from 8years old
and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge can use this appliance only if they
are supervised or have been given instructions on
safe use and understand the hazards involved.
Children must not play with the appliance. Cleaning
and user maintenance must not be carried out by
children without supervision.
After use, switch o the hob element by its
control and do not rely on the pan detector.
PERMITTED USE
CAUTION: the appliance is not intended to be
operated by means of an external switching device,
such as a timer, or separate remote controlled system.
This appliance is intended to be used in household
and similar applications such as: sta kitchen areas
in shops, oces and other working environments;
farm houses; by clients in hotels, motels, bed &
breakfast and other residential environments.
No other use is permitted (e.g. heating rooms).
This appliance is not for professional use. Do not
use the appliance outdoors.
INSTALLATION
The appliance must be handled and installed by
two or more persons - risk of injury. Use protective
gloves to unpack and install - risk of cuts.
Installation, including water supply (if any),
electrical connections and repairs must be carried
out by a qualied technician. Do not repair or replace
any part of the appliance unless specically stated in
the user manual. Keep children away from the
installation site. After unpacking the appliance,
make sure that it has not been damaged during
transport. In the event of problems, contact the
dealer or your nearest After-sales Service. Once
installed, packaging waste (plastic, styrofoam parts
etc.) must be stored out of reach of children - risk of
suocation. The appliance must be disconnected
from the power supply before any installation
operation - risk of electric shock. During installation,
make sure the appliance does not damage the
power cable - risk of re or electric shock. Only
activate the appliance when the installation has
been completed.
Carry out all cabinet cutting operations before
tting the appliance and remove all wood chips and
sawdust.
If the appliance is not installed above an oven, a
separator panel (not included) must be installed in
the compartment under the appliance.
ELECTRICAL WARNINGS
It must be possible to disconnect the appliance
from the power supply by unplugging it if plug is
accessible, or by a multi-pole switch installed
upstream of the socket in accordance with the
wiring rules and the appliance must be earthed in
conformity with national electrical safety standards.
Do not use extension leads, multiple sockets or
adapters. The electrical components must not be
accessible to the user after installation. Do not use
the appliance when you are wet or barefoot. Do not
operate this appliance if it has a damaged power
cable or plug, if it is not working properly, or if it has
been damaged or dropped.
If the supply cord is damaged, it must be replaced
with an identical one by the manufacturer, its service
agent or similarly qualied persons in order to avoid
a hazard - risk of electric shock.
SAFETY INSTRUCTIONS IMPORTANT TO BE READ AND OBSERVED
EN
CLEANING AND MAINTENANCE
WARNING: Ensure that the appliance is switched
o and disconnected from the power supply before
performing any maintenance operation; never use
steam cleaning equipment - risk of electric shock.
Do not use abrasive or corrosive products,
chlorine-based cleaners or pan scourers.
DISPOSAL OF PACKAGING MATERIALS
The packaging material is 100% recyclable and is marked with the recycle
symbol .
The various parts of the packaging must therefore be disposed of
responsibly and in full compliance with local authority regulations
governing waste disposal.
DISPOSAL OF HOUSEHOLD APPLIANCES
This appliance is manufactured with recyclable or reusable materials.
Dispose of it in accordance with local waste disposal regulations. For
further information on the treatment, recovery and recycling of household
electrical appliances, contact your local authority, the collection service for
household waste or the store where you purchased the appliance. This
appliance is marked in compliance with European Directive 2012/19/EU,
Waste Electrical and Electronic Equipment (WEEE).
By ensuring this product is disposed of correctly, you will help prevent
negative consequences for the environment and human health.
The symbol on the product or on the accompanying documentation
indicates that it should not be treated as domestic waste but must be
taken to an appropriate collection center for the recycling of electrical and
electronic equipment.
ENERGY SAVING TIPS
Make the most of your hot plate’s residual heat by switching it o a few
minutes before you nish cooking.
The base of your pot or pan should cover the hot plate completely; a
container that is smaller than the hot plate will cause energy to be wasted.
Cover your pots and pans with tight-tting lids while cooking and use as
little water as possible. Cooking with the lid o will greatly increase energy
consumption.
Use only at-bottomed pots and pans.
DECLARATION OF CONFORMITY
This appliance meets the Ecodesign requirements set out in European
Regulation n.66/2014, in conformity to the European standard EN60350-2.
NOTE
People with a pacemaker or similar medical device should use care when
standing near this induction cooktop while it is on. The electromagnetic
eld may aect the pacemaker or similar device. Consult your doctor, or
the manufacturer of the pacemaker or similar medical device for additional
information about its eects with electromagnetic elds of the induction
cooktop.
The Manufacturer, Whirlpool EMEA S.p.A., declares that this I100 EMEA
model of household appliance with radio equipment is compliant with
directive 2014/53/UE.
The complete text of the declaration of conformity is present at the
following website: https://docs . whirlpool . eu.
The radio equipment operates in the 2.4 GHz ISM frequency band, the
maximum radio-frequency power transmitted does not exceed 20 dBm
(e.i.r.p.).
This product includes certain open source software developed by third
parties. The open source license usage statement is available at the
following website: https://docs . whirlpool . eu.
INSTALLATION
6mm
kit 4801 211 00112
A
0
+ 2
560 mm
R = Max. 10 mm
Min. 35 mm
560 mm
0
+ 2
R = 11.5 mm
653 mm
0
+ 2
0
+ 2
513 mm
50 mm
A
R = Max. 10 mm
R = 11,5 mm
4 mm
551 mm
510 mm
479 mm
650 mm
Min. 480 mm
Max. 492 mm
Min. 480 mm
Max. 492 mm
L
Min. 35 mm
i
45 mm
90 mm
120 mm
28 mm-
No Max.
min. 20 mm
min. 45 mm
min. 550 mm
Min. 400 mm
Min.100 mm
12 mm-
No Max.
min. 45 mm
min. 550 mm
min. 20 mm
60 mm
min. 10 mm
x4
2
1
2mm
x4
3
90°C
1
2
3
4
2
1
x4
EN
ELECTRICAL CONNECTION
Electrical connection must be made before connecting the appliance to the electricity supply.
Installation must be carried out by qualied personnel who know the current safety and installation regulations. Specically, installation must be
carried out in compliance with the regulations of the local electricity supply company.
Make sure the voltage specied on the data plate located on the bottom of the appliance is the same as that of the home.
Regulations require that the appliance be earthed: use conductors (including the earth conductor) of the appropriate size only.
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modro (sivo)-plava (siva)-синий (серый)-синій (сірий)-көк (сұр)-modrý (šedá)-modrý (sivá)-
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kahverengi-donn
R
S
220-240 V
~
220-240 V 3
~
230V 2 Phase 2N
~
380-415 V 2 N ~
220-240 V
~
380-415 V 3 N ~
AU-UK-IRL BE
NL
PRODUCT DESCRIPTION
1
2
1. Cooktop
2. Control panel
CONTROL PANEL
123
18
11
107
5 87 7
6 17
12 16
P
OFF 18
4 19
P
OFF 18
P
OFF 18
P
OFF 18
OK
3 sec
9
14
13 15
1. Symbols/activation of special functions
2. Cooking level selected
3. Cooking zone o button
4. Scroll keypad
5. Quick heat button
6. FLEXISIDE button
7. Indicator light – function active
8. On/O button
9. Cooking time indicator
10. Timer
11. 6thSense button
12. Remote active indicator
13. Remote key
14. Wi-Fi active indicator
15. Wi-Fi key
16. OK/Key lock button – 3 seconds
17. Timer active indicator
18. Zone selection indicator
19. Timer indicator symbol
EN
FIRST TIME USE
POWER MANAGEMENT
At the time of purchase, the hob is set to the maximum possible power.
Adjust the setting in relation to the limits of the electrical system in your
home as described in the following paragraph.
N.B: Depending on the power selected for the hob, some of the cooking zone
power levels and functions (e.g. boil or quick reheating) could be automatically
limited, in order to prevent the selected limit from being exceeded.
To set the power of the hob:
Once you have connected the device to the mains power supply, you
can set the power level within 60 seconds.
Press the Wi- Fi button ( ) for at least 5 seconds. The display shows “PL“.
Press the
3 sec
OK
button to conrm.
Use the button to increase the power level, and the button to reduce it.
The power levels available are: 2.5 kW – 4.0 kW – 6.0 kW – 7.2 kW.
Conrm by pressing
3 sec
OK
.
The power level selected will stay in the memory even if the power supply
is interrupted.
To change the power level, disconnect the appliance from the mains for at
least 60 seconds, then plug it back in and repeat the steps above.
If an error occurs during the setting sequence, the
“EE“ symbol will appear,
and you will hear a beep. If this happens, repeat the operation.
If the error persists, contact the After-Sales Service.
ACOUSTIC SIGNAL ON/OFF
To switch the acoustic signal on/o:
• Connect the hob to the power supply;
• Wait for the switch-on sequence;
• Press the “P“ button of the rst scroll keypad at the top left for 5 seconds.
Any alarms set will remain active.
DEMO MODE reheating deactivated, see section on “Troubleshooting“)
To switch the demo mode on and o:
• Connect the hob to the power supply;
• Wait for the switch-on sequence;
• Within the rst minute, press the quick heating button “P“ of the
bottom left keypad for 5 seconds (as shown below);
• “DE“ will show on the display.
WIFI SETUP not applicable outside of European Union
To enable the appliance to be remotely controlled, you have to successfully
complete the process to connect your appliance to your home network
and App. The setup procedure has to be carried out only once. You will
have to carry it out again only if you change your router setup properties
(network name and password).
ACCESSORIES
POTS AND PANS
Only use pots and pans made from ferromagnetic
material which are suitable for use with induction hobs:
• enamelled steel
• cast iron
• special pots and pans in stainless steel, suitable
for induction cooking
To determine whether a pot is suitable, check for the
symbol (usually
stamped on the bottom). A magnet may be used to check whether pots are
magnetic.
The quality and the structure of the pot base can alter cooking performance.
Some indications for the diameter of the base do not correspond to the
actual diameter of the ferromagnetic surface.
Some pots and pans have only a part of the bottom in ferromagnetic
material, with parts in another material that is not suitable for induction
cooking. These areas may heat up at dierent levels or with lower
temperatures. In certain cases, where the bottom is made mainly of
non-ferromagnetic materials, the hob might not recognise the pan and
therefore not switch on the cooking zone.
To ensure optimum eciency, always use pots and pans with a at bottom
that distributes the heat evenly. If the bottom is uneven, this will aect
power and heat conduction.
NOOK
Empty pots or pots with a thin base
Do not use empty pots or pans when the hob is on. The hob is equipped with
an internal safety system that constantly monitors the temperature, activating
the “automatic o“ function where high temperatures are detected. When
used with empty pots or pots with thin bases, the temperature may rise very
quickly, and the “automatic o“ function may not be triggered immediately,
damaging the pan or the hob surface. If this occurs, do not touch anything,
and wait for all components to cool down.
If any error messages appear, call the service centre.
Minimum diameter of pot/pan base for the dierent cooking areas
To ensure that the hob functions properly, use pots of a suitable minimum
diameter (refer to the table below).
Always use the cooking zone that best corresponds to the minimum
diameter of the bottom of the pot.
Place the pot making sure it is well centered on the cooking zone in use.
It is recommended not to use pots that exceed the perimeter of the cooking
zone in use.
100 mm150 mm
200
mm 150 mm
ø min.
ADAPTER FOR POTS/PANS UNSUITABLE FOR INDUCTION
Using this accessory makes it possible to use pots and pans that are not
suitable for induction hobs. It is important to bear in mind that using it
aects eciency and consequently the time needed to heat food. Its
use should be limited because the temperatures reached on its surface
depend signicantly on the pot/pan used, its atness and the type of
food being cooked. Using a pot or pan with a smaller diameter than the
adapter disc may cause heat to build up that is not transmitted to the
pot or pan and this could blacken both the hob and the disc. Adapt the
diameter of your pots/pans and the hob to the diameter of the adapter.
DAILY USE
SWITCHING THE HOB ON/OFF
To turn the hob on, press the power button for around 1 second. To turn
the hob o, press the same button again, and all cooking zones will be
deactivated.
POSITIONING
Do not cover the control panel symbols with the cooking pot.
Please note: In the cooking zones close to the control panel, it is advisable to
keep pots and pans inside the markings (taking both the bottom of the pan
and the upper edge into consideration, as this tends to be larger).
This prevents excessive overheating of the keypad. When grilling or frying,
please use the rear cooking zones wherever possible.
ACTIVATING/DEACTIVATING COOKING ZONES AND ADJUSTING POWER
LEVELS
OFF
P
18
To activate the cooking zones:
Move your nger horizontally across the scroll keypad (SLIDER) of the required
cooking zone to activate it and adjust the power. The level will be shown in
line with the area, along with the indicator light identifying the active cooking
zone. The “P“ button can be used to select the quick heating function.
To deactivate the cooking zones:
Select the “OFF“ button at the beginning of the scroll keypad.
3 sec
OK CONTROL PANEL LOCK
To lock the settings and prevent it being switched on accidentally, press
and hold the OK/Key lock button for 3 seconds. A beep and a warning
light above the symbol indicate that this function has been activated.
The control panel is locked except for the switching o function ( ).
To unlock the controls, repeat the activation procedure.
TIMER
The timer controls all cooking zones.
To activate the timer:
Press the “+“ or “−“ button to set the desired time on the cooking zone in
use. An indicator light will be activated in line with the specic symbol
. Once the set time has elapsed, a beep will sound, and the cooking zone
will switch o automatically.
The time can be changed at any point, and several timers can be
activated simultaneously.
In case 2 timers on the same side of the hob are activated simultaneously,
“Zone selection indicator“ ashes and the relative cooking time selected
is displayed on the central display.
To deactivate the timer:
Press the
“+“
and
“−“
buttons together until the timer is deactivated.
TIMER INDICATOR
This LED (when ON) indicates that the timer has been set for the cooking zone.
FUNCTIONS
FLEXISIDE
By selecting the “FLEXISIDE“ button, you can combine two cooking zones
and use them at the same power by covering the entire surface with a
large pot or partially with a round/oval pot. The function always remains
on and, when using only one pot, can be moved over the entire area. In
this case, both left-hand scroll keypads can be used indierently. Ideal
for cooking with oval or rectangular pots or with pan supports.
To deactivate the function, press the
“
FLEXISIDE
“
button.
IMPORTANT: Place the pots in the center of the cooking zone so that they
cover at least one of the reference points (as shown below).
Minimum requirements
Smart device: Android with a 1280x720 (or higher) screen or iOS. See on
App store the App compatibility with Android or iOS versions. Wireless
router: 2.4Ghz Wi-Fi b/g/n.
How to setup
To use this feature you need to own: a smart phone or a tablet and a
wireless router connected to internet.
Please verify with your smart device that the signal strength of your
home wireless network close to the appliance is good.
Download the 6
th
Sense Live app for your mobile device. You can download
the 6
th
Sense Live app by visiting either iTunes or Google Play.
Once downloaded, please follow the instructions from App to create an
account.
Once you have your account, open the App and press “+“ on the bottom
left of the screen to add a new appliance to your account. The 6thSense
Live App will be your guide to walk you through all of the steps needed
to complete the process.
The sticker with QR, SAID and Mac Address code is used to sync a smart
device with your appliance.
The pairing procedure has to be carried out again only if you change your
router set up properties (network name or password or data provider).
EN
INDICATORS
RESIDUAL HEAT
If “H“ appears on the display, this means that the cooking zone is hot.
The indicator lights up even if the zone has not been activated but has
been heated due to the use of the adjacent zones, or because a hot pot
has been placed on it.
When the cooking zone has cooled down, the “H“ disappears.
POT INCORRECTLY POSITIONED OR MISSING
This symbol appears if the pot is not suitable for induction cooking, is not
positioned correctly or is not of an appropriate size for the cooking zone
selected. If no pot is detected within 30 seconds of making the selection,
the cooking zone switches o.
6THSENSE
The “6thSense“ button activates the special functions.
Place the pot in position and select the cooking zone.
Press the “6thSense“ button. The display of the selected area will show “A“.
The indicator for the rst special feature available for the cooking zone
will light up.
Select the desired special function by pressing the “6thSense“ button
one or more times.
The function is activated once the
3 sec
OK
button has been pressed to conrm.
To select another special function, press “OFF“ and then the “6thSense“
button to choose the required function.
To deactivate the special functions and return to manual mode, press “OFF“.
The power level when using special functions is pre-set by the hob and
cannot be modied.
MELTING
This function allows you to bring food to the ideal temperature for
melting and to maintain the condition of the food without risk of
burning. This method is ideal, as it does not damage delicate foods such
as chocolate, and prevents them from sticking to the pot.
KEEP WARM
This feature allows you to keep your food at an ideal temperature, usually
after cooking is complete, or when reducing liquids very slowly. Ideal for
serving foods at the perfect temperature.
SIMMERING
This function is ideal for maintaining a simmering temperature, allowing
you to cook food for long periods with no risk of burning. Ideal for long-
cooking recipes (rice, sauces, roasts) with liquid sauces.
BOILING
This function allows you to bring water to the boil and keep it boiling,
with lower energy consumption.
About 2 litres of water (preferably at room temperature) should be placed in
the pan, and left uncovered. In all cases, users are advised to monitor the
boiling water closely, and check the amount of water remaining regularly.
CHEF CONTROL
The exible zone is divided into three cooking
zones (see the gure) activated at a pre-set power
(high, medium or low) depending on the position
of the pot/pan: move the pot/pan over the surface
to continue cooking at dierent temperatures
without having to use the controls.
WIFI KEY
Press the Wi-Fi key to connect the appliance to the user Wi-Fi network,
following the instructions of the App.
If the user connects the product, but then decides not to use the Wi-Fi
functionality, the radio can be switched o to save energy.
Press and keep pressed the Wi-Fi key for 7 seconds to turn o the radio.
If the radio has been turned o, the user can always restore the Wi-Fi
functionality. To do that, keep pressed the Wi-Fi key for 3 seconds to turn
on the radio again.
Once the radio is on, if you press the Wi-Fi key for 3 seconds you turn on
the WPS connection mode. While the WPS is on, go to your router and
press the WPS button on your router.
REMOTE KEY
If the cooktop receives a command from remote (e.g.: from a Smart
Device, through Mobile App), the User is required to conrm it by
pressing the Remote key.
Press and keep pressed the Remote key for 7 seconds with appliance on
to disconnect the appliance from the user Wi-Fi network (for example if
requested by the App to connect to a new router).
high
low
medium
COOKING TABLE
POWER LEVEL TYPE OF COOKING LEVEL USE
(indicating cooking experience and habits)
Maximum
power PFast heating
Ideal for rapidly increasing the temperature of food to a fast boil (for water) or for
rapidly heating cooking liquids.
14
−
18
Frying
−
boiling Ideal for browning, starting to cook, frying deep-frozen products, bringing liquids
to the boil quickly.
Browning
−
sautéing
−
boiling
−
grilling Ideal for sautéing, maintaining a lively boil, cooking and grilling.
10
−
14
Browning
−
cooking
−
stewing
−
sautéing
−
grilling
Ideal for sautéing, maintaining a gentle boil, cooking and grilling, and preheating
accessories.
Cooking
−
stewing
−
sautéing
−
grilling
−
cooking until creamy
Ideal for stewing, maintaining a gentle boil, cooking and grilling (for longer
periods).
5
−
9 Cooking
−
simmering
−
thickening
−
creaming
Ideal for slower-cook recipes (rice,sauces,roast,sh) with liquids (e.g. water, wine,
broth, milk), and for creaming pasta.
Ideal for slow-cook recipes (quantities under 1 litre: rice, sauces, roasts, sh) with liquids
(e.g. water,wine,broth,milk).
1
−
4
Melting
−
defrosting Ideal for softening butter, gently melting chocolate, thawing small items.
Keeping food warm
−
creaming
risotto
Ideal for keeping small portions of just-cooked food or serving dishes warm and
for creaming risotto.
Zero
power OFF –Hob in stand-by or o mode (possible end-of-cooking residual heat, indicated by
an “H“).
MAINTENANCE AND CLEANING
!
WARNING
• Do not use steam cleaning equipment.
• Before cleaning, make sure the cooking zones are switched o and that the residual heat indicator (“H“) is not displayed.
Important:
• Do not use abrasive sponges or scouring pads as they may damage
the glass.
• After each use, clean the hob (when it is cool) to remove any deposits
and stains from food residue.
• A surface that is not kept suitably clean may reduce the sensitivity of
control panel buttons.
• Use a scraper only if residues are stuck to the hob. Follow the scraper
manufacturer's instructions to avoid scratching the glass.
• Sugar or foods with a high sugar content can damage the hob and
must be immediately removed.
• Salt, sugar and sand could scratch the glass surface.
• Use a soft cloth, absorbent kitchen paper or a special hob cleaner
(follow the Manufacturer’s instructions).
• Spills of liquid in the cooking zones can cause the pots to move or vibrate.
• After cleaning the hob, dry thoroughly.
If the iXelium™ logo appears on the glass, the hob has been treated with
iXelium™ technology, an exclusive Whirlpool finish which ensures perfect
cleaning results, as well as keeping the surface of the hob shiny for longer.
To clean iXelium™ hobs, follow these recommendations:
• Use a soft cloth (microbre is best) dampened with water or with
everyday glass cleaning detergent.
• For best results, leave a wet cloth on the glass hob surface for a few
minutes.
EN
TROUBLESHOOTING
• Check that the electricity supply has not been shut o.
• If you are unable to turn the hob o after using it, disconnect it from the
power supply.
• If alphanumeric codes appear on the display when the hob is switched on,
consult the following table for instructions.
Please note: The presence of water, liquid spilled from pots or any objects
resting on any of the hob buttons can accidentally activate or deactivate
the control panel lock function.
DISPLAY CODE DESCRIPTION POSSIBLE CAUSES SOLUTION
F0E1
Cookware is detected but it is not
compatible with requested operation.
The cookware is not well positioned on
the cooking zone, or it is not compatible
with one or more cooking zones.
Press On/O button twice to remove the
F0E1 code and restore the functionality
of the cooking zone. Then, try to use the
cookware with a dierent cooking zone, or
use dierent cookware.
F0E7
Wrong power cord connection. The power supply connection is not
exactly as indicated in “ELECTRICAL
CONNECTION“
paragraph
.
Adjust the power supply connection
according to “ELECTRICAL CONNECTION“
paragraph
.
F0EA
The control panel switches o because
of excessively high temperatures.
The internal temperature of electronic
parts is too high.
Wait for the hob to cool down before using
it again.
F0E2, F0E4, F0E6,
F0E8, F0EC, F1E1,
F6E1, F7E5, F7E6
Disconnect the hob from the power supply.
Wait a few seconds then reconnect the hob to the power supply.
If the problem persists, call the service centre and specify the error code that appears on the display.
d E
[when the hob is off]
The hob does not switch heat up.
The functions do not come on.
DEMO MODE on.
Follow the instructions in the “DEMO
MODE“ paragraph.
Wi-Fi LED: On (xed)
REM LED: blinks
slowly
(1s On/1s O)
The hob does not work.
Buttons are not responding.
Software update is running (it can take
more than 1 hour).
Wait for the update to nish before using
the hob again.
e.g.
:
The hob does not allow a special
function to be activated.
The power regulator limits the power
levels in accordance with the maximum
value set for the hob.
See paragraph “Power management“.
e.g.
[
Power level lower than
level requested
]
The hob automatically sets a minimum
power level to ensure that the cooking
zone can be used.
The power regulator limits the power
levels in accordance with the maximum
value set for the hob.
See paragraph “Power management“.
WIFI FAQ
Which Wi-Fi protocols are supported?
The Wi-Fi adapter installed supports Wi-Fi b/g/n for European countries.
Which settings need to be congured in the router software?
The following router settings are required: 2.4 GHz enabled, Wi-Fi b/g/n,
DHCP and NAT activated.
Which Version of WPS is supported?
WPS 2.0 or higher. Check the router documentation.
Are there any dierences between using a smartphone (or tablet)
with Android or iOS?
You can use whichever operating system you prefer, it makes no dierence.
Can I use mobile 3G tethering instead of a router?
Yes, but cloud services are designed for permanently connected devices.
How can I check whether my home Internet connection is working
and wireless functionality is enabled?
You can search for your network on your smart device. Disable any other
data connections before trying.
How can I check whether the appliance is connected to my home
wireless network?
Access your router conguration (see router manual) and check whether
the appliance’s MAC address is listed on wireless connected devices page.
Where can I nd the appliance’s MAC address?
There is a sticker showing the SAID and MAC addresses on the glass.
The MAC address consists of a combination of numbers and letters
starting with “88:e7“.
How can I check whether the appliance’s wireless functionality is
enabled?
Use your smart device and the 6thSense Live app to check whether the
appliance network is visible and connected to the cloud.
Is there anything that can prevent the signal reaching the appliance?
Check that the devices you have connected are not using up all the
available bandwidth.
Make sure that your Wi-Fi-enabled devices do not exceed the maximum
number permitted by the router.
How far should the router be from the appliance?
Normally the Wi-Fi signal is strong enough to cover a couple of rooms,
but this very much depends on the material the walls are made of. You
can check the signal strength by placing your smart device next to the
appliance.
What can I do if my wireless connection does not reach the appliance?
You can use specic devices to extend your home Wi-Fi coverage, such
as access points, Wi-Fi repeaters and power line bridges (not provided
with appliance).
How can I nd out the name of and password for my wireless network?
See the router documentation. There is usually a sticker on the router
showing the information you need to reach the device setup page using
a connected device.
What can I do if my router is using the neighbourhood Wi-Fi channel?
Force the router to use your home Wi-Fi channel.
What can I do if Wi-Fi’s Led is blinking or the appliance is unable to
establish a stable connection to my home router?
The appliance might have successfully connected to the router, but it is
not able to access the Internet. To connect the appliance to the Internet,
you will need to check the router and/or carrier settings.
Router settings: NAT must be on, rewall and DHCP must be properly
congured. Password encryption supported: WEP, WPA,WPA2. To try a
dierent encryption type, please refer to the router manual.
400011460380
Carrier settings: If your Internet service provider has xed the number
of MAC addresses able to connect to the Internet, you may not be able
to connect your appliance to the cloud. The MAC address of a device
is its unique identier. Please ask your Internet service provider how to
connect devices other than computers to the Internet.
How can I check whether data is being transmitted?
After setting up the network, switch the power o, wait 20 seconds
and then switch on the appliance: Check that the app is showing the UI
status of the appliance.
Some settings take several seconds to appear in the app.
How can I change my Whirlpool account but keep my appliances
connected?
You can create a new account, but remember to remove your appliances
from your old account before moving them to your new one.
I changed my router – what do I need to do?
If you can keep the previous network name and password in the new
router, then you have nothing to do, the appliance will reconnect
automatically.
Otherwise to reconnect the appliance to the new wi network just press
“+“ in the App home page without unclaiming the appliance and follow
the instructions of the App.
Induction hobs may whistle or creak during normal operation.
These noises actually come from the cookware and are linked to the
characteristics of the pan bottoms (for example, when the bottoms are
made from dierent layers of material or are irregular).
These noises may vary according to the type of cookware used and to
the amount of food it contains and are not the symptom of something
wrong.
SOUNDS PRODUCED DURING OPERATION
AFTERSALES SERVICE
In order to receive a more complete assistance, please register your
product on www . whirlpool . eu / register.
BEFORE CALLING THE AFTER-SALES SERVICE:
1. See if you can solve the problem by yourself with the help of the
suggestions given in the TROUBLESHOOTING.
2. Switch the appliance o and back on again to see if the fault persists.
IF AFTER THE ABOVE CHECKS THE FAULT STILL OCCURS, GET IN
TOUCH WITH THE NEAREST AFTER-SALES SERVICE.
To receive assistance, call the number shown on the warranty booklet or
follow the instructions on the website www . whirlpool . eu .
When contacting our Client After sales service, always specify:
• a brief description of the fault;
• the type and exact model of the appliance;
XXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Made in X
Type: XXXMod.: XXX01 XXXX XXX XXXXXXX XXXX XXXXX
XXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
• the service number (number after the word Service on the rating
plate). The service number is also indicated on the guarantee booklet;
• your full address;
• your telephone number.
If any repairs are required, please contact an authorized after-sales
service (to guarantee that original spare parts will be used and repairs
carried out correctly).
In the case of ush-mounted installation, call the After Sales Service to
request assembly of screws kit 4801 211 00112.
EN