Table of Contents
- Safety
- Getting Started
- Installation and Setup
- Using the Services
- Printing
- Paper and Media
- Maintenance
- Troubleshooting
- Troubleshooting Overview
- General Troubleshooting
- Restarting the Printer
- Printer Fails to Power On
- Printer Resets or Powers Off Frequently
- Document Prints from the Wrong Tray
- Automatic 2-Sided Printing Problems
- Paper Tray Fails to Close
- Printing Takes Too Long
- Print Job Fails to Print
- Printer Makes Unusual Noises
- Condensation has Formed Inside the Printer
- Paper Curl
- Paper Jams
- Printing Problems
- Print-Quality Problems
- Copy and Scan Problems
- Fax Problems
- Getting Help
- Security
- Xerox® CentreWare® Internet Services
- Setting Access Rights
- Setting Print Permissions
- Device User Database
- Secure HTTP
- IP Filtering
- IPSec
- Security Certificates
- Concealing or Showing Job Names
- 802.1x
- Displaying or Hiding Network Settings
- System Timeout
- USB Port Security
- Restricting Access to the Web User Interface
- Software Verification Test
- Specifications
- Regulatory Information
- Recycling and Disposal
Xerox B215V User Manual
Displayed below is the user manual for B215V by Xerox which is a product in the Multifunctionals category. This manual has pages.
Related Manuals
Version 1.0
august 2019
702P07580
Xerox
®
B215
Multifunction Printer
User Guide
©2019 Xerox Corporation. All rights reserved. Xerox
®
, Xerox and Design
®
, FreeFlow
®
, SMARTsend
®
, Scan to PC Desktop
®
,
MeterAssistant
®
, SuppliesAssistant
®
, Xerox Secure Access Unified ID System
®
, Xerox Extensible Interface Platform
®
, Global Print
Driver
®
, and Mobile Express Driver
®
are trademarks of Xerox Corporation in the United States and / or other countries.
Adobe
®
, Adobe PDF logo, Adobe
®
Reader
®
, Adobe
®
Type Manager
®
, ATM™, Flash
®
, Macromedia
®
, Photoshop
®
, and PostScript
®
are trademarks or registered trademarks of Adobe Systems, Inc.
Apple
®
, Bonjour
®
, EtherTalk™, TrueType
®
, iPad
®
, iPhone
®
, iPod
®
, iPod touch
®
, AirPrint
®
and the AirPrint Logo
®
, Mac
®
, Mac OS
®
,
and Macintosh
®
are trademarks or registered trademarks of Apple Inc. in the U.S. and other countries.
Google Cloud Print™ web printing service, Gmail™ webmail service, and Android™ mobile technology platform are trademarks of
Google, Inc.
HP-GL
®
, HP-UX
®
, and PCL
®
are registered trademarks of Hewlett-Packard Corporation in the United States and/or other countries.
IBM
®
and AIX
®
are registered trademarks of International Business Machines Corporation in the United States and/or other
countries.
McAfee
®
, ePolicy Orchestrator
®
, and McAfee ePO™ are trademarks or registered trademarks of McAfee, Inc. in the United States and
other countries.
Microsoft
®
, Windows Vista
®
, Windows
®
, Windows Server
®
, and OneDrive
®
are registered trademarks of Microsoft Corporation in
the United States and other countries.
Mopria is a trademark of the Mopria Alliance.
Novell
®
, NetWare
®
, NDPS
®
, NDS
®
, IPX™, and Novell Distributed Print Services™ are trademarks or registered trademarks of Novell,
Inc. in the United States and other countries.
PANTONE
®
and other Pantone, Inc. trademarks are the property of Pantone, Inc. SGI
®
and IRIX
®
are registered trademarks of
Silicon Graphics International Corp. or its subsidiaries in the United States and/or other countries.
Sun, Sun Microsystems, and Solaris are trademarks or registered trademarks of Oracle and/or its affiliates in the United States and
other countries.
UNIX
®
is a trademark in the United States and other countries, licensed exclusively through X/ Open Company Limited.
Wi-Fi CERTIFIED Wi-Fi Direct
®
is a trademark of the Wi-Fi Alliance.
Xerox® B215 Multifunction Printer
User Guide
3
1Safety
Notices and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
General Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Emergency Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Laser Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Telephone Line Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Operational Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Operational Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Ozone Release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Printer Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Printer Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Maintenance Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Printer Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Environmental, Health, and Safety Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2 Getting Started
Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Automatic Document Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Media Output Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Power Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Powering On the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Power Saver Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Powering Off the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Accessing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Introduction to Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Printing Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Printing a Configuration Report Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Printing Reports using Xerox
®
CentreWare
®
Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Xerox® CentreWare® Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Accessing Xerox® CentreWare® Internet Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Certificates for Xerox® CentreWare® Internet Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Using Xerox® CentreWare® Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Xerox Easy Printer Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Xerox Easy Document Creator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Xerox® B215 Multifunction Printer
User Guide
4
3 Installation and Setup
Installation and Setup Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Xerox
®
CentreWare
®
Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Finding the IP Address of Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Accessing Xerox
®
CentreWare
®
Internet Services and Changing the Default System
Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Accessing the Xerox
®
CentreWare
®
Internet Services Administrator Account. . . . . . . . . . . . 51
Changing the System Administrator Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Physically Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Assigning a Network Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Accessing Administration and Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
USB Direct Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Installation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
General Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
General Setup Using the Printer Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
General Setup Using Xerox
®
CentreWare
®
Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Network Connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
SLP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
SNMP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
SNMPv3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
WINS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
LPR/LPD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Raw TCP/IP Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
IPP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
LDAP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
HTTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Proxy Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Connecting to a Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Wi-Fi DirectTM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
WSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
AirPrint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
SNTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Mopria. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Installing Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Installing Windows Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Installing Macintosh Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Installing Linux Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Xerox® B215 Multifunction Printer
User Guide
5
Setting Up the Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Displaying the Services on the Home Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Printing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Copy Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Email Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Fax Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Scan to Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
USB Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
ID Card Copy Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
4 Using the Services
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Copy Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Making a Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Using the N-Up Option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Copy Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
ID Card Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
ID Card Copy Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Copying an ID Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Email Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Sending a Scanned Image in an Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Email Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Scan To. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Scanning Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Scan to PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Scan to Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Scan to WSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Scan Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Scan Using TWAIN and WIA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Macintosh Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Linux Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Fax Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Sending a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Sending a Delayed Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Sending a Fax From Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Fax Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
USB Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Printing from a USB Flash Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Scanning to a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
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Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Device Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Device Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
About. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Supply Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Billing Meter Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Address Book Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Using and Editing the Address Book at the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Adding or Editing Contacts in the Address Book Using Xerox
®
CentreWare
®
Internet Services
151
Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Jobs Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Managing Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Managing Jobs Using Xerox
®
CentreWare
®
Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . 156
5Printing
Printing Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Printing Using Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Print Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Xerox Easy Printer Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Printing Using Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Print Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Using AirPrint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Using Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Printing Using Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Printing from Linux Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Printing with CUPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Printing Using Xerox
®
CentreWare
®
Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Print Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
6 Paper and Media
Supported Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Ordering Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
General Paper Loading Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Paper That Can Damage Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Paper Storage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Supported Standard Paper Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Supported Paper Types and Weights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
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Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Preparing Paper for Loading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Loading Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Using the Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Setting Paper Size and Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Changing Tray 1 Settings at the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Changing the Manual Feed Slot Settings at the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . 189
Changing Tray Settings at the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Media Output Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Using the Output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Using the Rear Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
7 Maintenance
General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Cleaning the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Cleaning the Interior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Ordering Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Supply Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Drum Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Recycling Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Managing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Billing Meter Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Moving the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
8 Troubleshooting
Troubleshooting Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Problem Solving Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
General Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Restarting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Printer Fails to Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Printer Resets or Powers Off Frequently . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Document Prints from the Wrong Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Automatic 2-Sided Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Paper Tray Fails to Close . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Printing Takes Too Long . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Print Job Fails to Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Printer Makes Unusual Noises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Condensation has Formed Inside the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Paper Curl. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
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Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Minimizing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Locating Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Troubleshooting Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Common PostScript Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Common Windows Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Common Linux Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Common Macintosh Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Print-Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Controlling Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Solving Print-Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Copy and Scan Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Fax Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Viewing Warning Messages on the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Viewing Current Errors on the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Viewing Alerts Using Xerox
®
CentreWare
®
Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Using the Integrated Troubleshooting Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Helpful Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Online Support Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Locating the Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
9Security
Xerox
®
CentreWare
®
Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Accessing the Xerox
®
CentreWare
®
Internet Services Administrator Account. . . . . . . . . . . 250
Changing the System Administrator Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Setting Access Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Setting Print Permissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Device User Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Managing the Device User Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Secure HTTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
IP Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Enabling IP Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
IPSec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Configuring IPSec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Security Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Creating a Machine Digital Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Installing a Trusted Certificate Authority Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Concealing or Showing Job Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
802.1x. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Configuring 802.1x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
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9
Displaying or Hiding Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
System Timeout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Setting System Timeout Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
USB Port Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Enabling or Disabling USB Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Restricting Access to the Web User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Software Verification Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
ASpecifications
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Standard Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Media Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Feature Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Print Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Fax Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Scan Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Network Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
B Regulatory Information
Basic Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
United States FCC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
European Union Lot 4 Imaging Equipment Agreement Environmental Information. . . . . 284
Germany. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Turkey RoHS Regulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Eurasian Economic Community Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Regulatory information for 2.4 Ghz Wireless LAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Ozone Release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Copy Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Other Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Fax Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
New Zealand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Safety Certification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Material Safety Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
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C Recycling and Disposal
All Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
European Union. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Domestic/Household Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Professional/Business Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Collection and Disposal of Equipment and Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Battery Symbol Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Battery Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Other Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
Xerox® B215 Multifunction Printer
User Guide
11
Xerox
®
B215 Multifunction Printer
User Guide
12
1
Safety
This chapter contains:
• Notices and Safety.......................................................................................................................................................... 13
• Electrical Safety ............................................................................................................................................................... 13
• Operational Safety ......................................................................................................................................................... 17
• Maintenance Safety ...................................................................................................................................................... 19
• Printer Symbols ................................................................................................................................................................ 20
• Environmental, Health, and Safety Contact Information .............................................................................. 23
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your
Xerox printer.
Notices and Safety
Xerox
®
B215 Multifunction Printer
User Guide
13
Notices and Safety
Read the following instructions carefully before operating your printer. Refer to these instructions to
ensure the continued safe operation of your printer.
Your Xerox
®
printer and supplies are designed and tested to meet strict safety requirements. These
include safety agency evaluation and certification, and compliance with electromagnetic regulations
and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox
®
materials only.
Note: Unauthorized alterations, which can include the addition of new functions or connection of
external devices, can affect the product certification. For more information, contact your Xerox
representative.
Electrical Safety
Xerox
®
B215 Multifunction Printer
User Guide
14
Electrical Safety
General Guidelines
WARNING:
• Do not push objects into slots or openings on the printer. Touching a voltage point or shorting
out a part could result in fire or electric shock.
• Do not remove the covers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to do so. Power off the printer when performing these
installations. Disconnect the power cord when removing covers and guards for installing
optional equipment. Except for user-installable options, there are no parts that you can
maintain or service behind these covers.
The following are hazards to your safety:
• The power cord is damaged or frayed.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• The printer emits smoke, or the surface is unusually hot.
• The printer emits unusual noise or odors.
• The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Power off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.
Electrical Safety
Xerox
®
B215 Multifunction Printer
User Guide
15
Power Cord
Use the power cord supplied with your printer.
• Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
WARNING: To avoid risk of fire or electrical shock, do not use extension cords, power strips, or
power plugs for more than 90 days. When a permanent outlet receptacle cannot be installed, use
only one factory-assembled extension cord of the appropriate gauge per printer or multifunction
printer. Always adhere to national and local building, fire, and electrical codes regarding length of
cord, conductor size, grounding, and protection.
• Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have
a ground connection terminal.
• Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
• Do not place the printer in an area where people can step on the power cord.
• Do not place objects on the power cord.
• Do not plug or unplug the power cord while the printer is powered On.
• If the power cord becomes frayed or worn, replace it.
• To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary
to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
Electrical Safety
Xerox
®
B215 Multifunction Printer
User Guide
16
Emergency Power Off
If any of the following conditions occur, power off the printer immediately and disconnect the power
cord from the electrical outlet. Contact an authorized Xerox service representative to correct the
problem if:
• The equipment emits unusual odors or makes unusual noises.
• The power cable is damaged or frayed.
• A wall panel circuit breaker, fuse, or other safety device has been tripped.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• Any part of the printer is damaged.
Laser Safety
This printer complies with laser product performance standards set by governmental, national, and
international agencies and is certified as a Class 1 Laser Product. The printer does not emit hazardous
light because the beam is totally enclosed during all modes of customer operation and maintenance.
WARNING: Use of controls, adjustments, or performance of procedures other than those
specified in this manual can result in hazardous radiation exposure.
Tele pho ne L ine Cord
WARNING:
To reduce the risk of fire, use only No. 26 American Wire Gauge (AWG) or larger telecommunication
line cord.
Operational Safety
Xerox
®
B215 Multifunction Printer
User Guide
17
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards. Your
attention to the following safety guidelines helps to ensure the continued, safe operation of your
printer.
Operational Guidelines
• Do not remove any paper trays while the printer is printing.
• Do not open the doors when the printer is printing.
• Do not move the printer when it is printing.
• Keep hands, hair, neckties, and so on, away from the exit and feed rollers.
• Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
• Do not override any electrical or mechanical interlock devices.
• Do not attempt to remove paper that is jammed deeply inside the printer. Switch off the printer
promptly and contact your local Xerox representative.
WARNING:
• The metallic surfaces in the fuser area are hot. Always use caution when removing paper jams
from this area and avoid touching any metallic surfaces.
• To avoid a tip hazard, do not push or move the device with all the paper trays extended.
Ozone Release
This printer produces ozone during normal operation. The amount of ozone produced is dependent on
print volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to www.xerox.com/environment. In other
markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
Operational Safety
Xerox
®
B215 Multifunction Printer
User Guide
18
Printer Location
• Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight.
To find the weight for your printer configuration, refer to Physical Specifications.
• Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
• Place the printer in an area where there is adequate space for operation and servicing.
• Place the printer in a dust-free area.
• Do not store or operate the printer in an extremely hot, cold, or humid environment.
• Do not place the printer near a heat source.
• Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
• Do not place the printer where it is directly exposed to the cold air flow from an air conditioning
system.
• Do not place the printer in locations susceptible to vibrations.
• For optimum performance, use the printer at the elevations specified in Environmental
Specifications.
Printer Supplies
• Use the supplies designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
• Follow all warnings and instructions marked on, or supplied with, the product, options, and
supplies.
• Store all consumables in accordance with the instructions given on the package or container.
• Keep all consumables away from the reach of children.
• Never throw toner, print/drum cartridges, or toner containers into an open flame.
• When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can
cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can
increase the risk of skin or eye contact.
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty or Service
Agreement do not cover damage, malfunction, or degradation of performance caused by use of
non-Xerox supplies, or the use of Xerox supplies not specified for this printer.
Maintenance Safety
Xerox
®
B215 Multifunction Printer
User Guide
19
Maintenance Safety
• Do not attempt any maintenance procedure that is not specifically described in the
documentation supplied with your printer.
• Clean with a dry lint-free cloth only.
• Do not burn any consumables or routine maintenance items. For information on Xerox
®
supplies
recycling programs, go to www.xerox.com/gwa.
WARNING: Do not use aerosol cleaners. Aerosol cleaners can cause explosions or fires when used
on electromechanical equipment. When installing the device in a hallway or similar restricted
area, additional space requirements can apply. Ensure that you comply with all workspace safety
regulations, building codes, and fire codes for your area.
Printer Symbols
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®
B215 Multifunction Printer
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Printer Symbols
Symbol Description
Warning:
Indicates a hazard which, if not avoided, could result in death or serious injury.
Caution:
Indicates a mandatory action to take in order to avoid damage to the
property.
Hot surface on or in the printer. Use caution to avoid personal injury.
Pinch Hazard:
This warning symbol alerts users to areas where there is the possibility of
personal injury.
Do not burn the item.
Do not touch the part or area of the printer.
Do not load envelopes.
Do not touch.
Printer Symbols
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®
B215 Multifunction Printer
User Guide
21
Do not push.
Do not expose the unit to direct sunlight.
Do not expose the unit to temperatures lower or higher than specified.
Do not insert the unit in a different orientation.
Ton er
Clean the areas indicated.
Register the original document to the corner indicated, and load face down.
Load media face down and in the direction indicated.
Load media face up.
Symbol Description
Environmental, Health, and Safety Contact Information
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®
B215 Multifunction Printer
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Environmental, Health, and Safety Contact
Information
For more information on Environment, Health, and Safety in relation to this Xerox product and supplies,
contact:
• United States and Canada: 1-800-ASK-XEROX (1-800-275-9376)
•Europe: EHS-Europe@xerox.com
For product safety information in the United States and Canada, go to www.xerox.com/environment.
For product safety information in Europe, go to www.xerox.com/environment_europe.
Environmental, Health, and Safety Contact Information
Xerox
®
B215 Multifunction Printer
User Guide
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Xerox
®
B215 Multifunction Printer
User Guide
25
2
Getting Started
This chapter includes:
• Parts of the Printer ......................................................................................................................................................... 26
• Power Options .................................................................................................................................................................. 32
• Accessing the Printer ..................................................................................................................................................... 34
• Introduction to Services ............................................................................................................................................... 35
• Information Pages ......................................................................................................................................................... 37
• Xerox® CentreWare® Internet Services ............................................................................................................... 39
• Xerox Easy Printer Manager ....................................................................................................................................... 43
• Printer Software .............................................................................................................................................................. 44
• More Information ........................................................................................................................................................... 46
Parts of the Printer
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®
B215 Multifunction Printer
User Guide
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Parts of the Printer
Before you use your printer, take some time to familiarize yourself with the various features and
options.
Front View
1 Paper Tray 1 7 Control Panel and Touch Screen
2Manual Feed Slot 8USB Memory Port
3Output Tray 9Front Cover
4 Automatic Document Feeder Cover 10 Paper Level Indicator
5 Automatic Document Feeder Input Tray 11 Output Tray Extension
6 Automatic Document Feeder Output Tray 12 Paper Width Guides
4
3
2
1
5
6
7
9
10
8
11
12
Parts of the Printer
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Automatic Document Feeder
Automatic Document Feeder Guidelines
The Automatic Document Feeder accommodates the following original-sized documents:
• Width: 5.8–8.5 in. (148–216 mm)
• Length: 5.8–14 in. (148–356 mm)
• Weight: 16 - 28 lb (60–105 g/m
2
)
Follow these guidelines when loading original documents into the automatic document feeder:
• Load original documents face up so that the top of the document enters the feeder first.
• Place only loose sheets of undamaged paper in the automatic document feeder.
• Adjust the paper guides so that they fit against the original documents.
• Insert paper in the automatic document feeder only when ink on the paper is dry.
• Do not load original documents above the MAX fill line.
13 Automatic Document Feeder 15 Document Glass
14 Constant Velocity Transport (CVT) Glass 16 Automatic Document Feeder Guides
15
13
14
16
Parts of the Printer
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®
B215 Multifunction Printer
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The automatic document feeder can hold a maximum of 40 originals of 20 lb (80 g/m²) thickness.
1. Load documents to be scanned face up in the input tray
of the automatic document feeder with the top of the
document to the left of the tray.
2. Move the document guide to just touch both sides of the
document.
Document Glass Guidelines
The document glass accommodates the maximum size is 8.5 x 11 in. or A4. Use the document glass
rather than the automatic document feeder to copy or scan oversized, torn, or damaged originals, and
for books and magazines.
1. Open the automatic document feeder and place single
documents face down on the document glass aligned
with the rear left corner.
2. The default document size is 8.5 x 11 in. or A4. For other
sized documents, change the Original Size option.
Note: Documents are only scanned once even when
several copies are selected.
Parts of the Printer
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B215 Multifunction Printer
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Media Output Locations
The device has two output locations:
• Output tray, face down, up to a maximum of 120 sheets
of 20 lb (80 g/m²) paper.
The output tray collects printed paper face down, in the
order in which the sheets were printed. The output tray
should be used for most jobs. When the output tray is
full, a message displays on the control panel.
To use the output tray, make sure that the rear cover is
closed.
Note:
•If paper coming out of the output tray has
problems, such as excessive curl, try printing to
the rear cover.
•To reduce paper jams, do not open or close the rear cover while the printer is printing.
• Rear cover, face up, one sheet at a time.
The device sends output to the output tray by default. If
using special media, such as envelopes, or excessive curl
or creases appear, the rear cover should be used for the
output. Open the rear cover and keep it open while
printing one sheet at a time.
Note: The rear cover output can only be used for simplex
jobs. Duplex printing with the rear door open will cause
paper jams.
CAUTION: The fuser area inside the rear cover of your
device becomes very hot when in use. Take care when
you access this area.
Parts of the Printer
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®
B215 Multifunction Printer
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Rear View
1 Network Port 4 Rear Cover
2 Telephone Line Socket (Line) 5 Power Receptacle
3 Extension Telephone Socket (EXT) 6 USB Port
4
2 3
1
6
5
Parts of the Printer
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®
B215 Multifunction Printer
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Control Panel
The control panel consists of a touch screen and buttons you press to control the functions available on
the printer. The control panel:
• Displays the current operating status of the printer.
• Provides access to services and features.
• Provides access to information pages.
• Prompts you to load paper, replace supplies, and clear jams.
• Displays errors and warnings.
.
12
3
Item Name Description
1 Touch Screen Display The screen displays information and provides access to printer
functions.
2 Power On/Off Button This button serves several power-related functions. When the
printer is powered off, this button powers on the printer.
• When the printer is powered on, pressing this button displays a
menu on the control panel. From this menu, you can choose to
enter Power Saver mode or Power Down the printer.
• When the printer is powered on, but in Power Saver mode,
pressing this button wakes the printer.
3 Home Button This button provides access to the Home screen to access printer
services such as Copy, ID Card Copy, Scan to PC, Scan to Network,
Scan to WSD, Email and Fax.
Power Options
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Power Options
The Power On/Off button is a single multifunction button on the control panel.
• The Power On/Off button powers on the printer.
• If the printer is already powered on, the Power On/Off button can be used to:
• Enter or exit Power Saver mode.
• Power Down the printer.
• The Power On/Off button also flashes when the printer is in Power Saver mode.
Powering On the Printer
The Power On/Off button is a single multifunction button on the control panel. The power cable socket
is located at the rear of the printer.
1. Connect the AC power cord to the printer and a power
outlet. The power cord must be plugged into a grounded
power socket.
2. Press the Power On/Off button on the control panel.
The printer powers on.
Power Saver Mode
This device contains advanced energy conservation technology that reduces power consumption when
it is not in active use. When the printer does not receive data for an extended period of time, the Power
Saver mode becomes active and power consumption is automatically lowered.
To enter Power Saver mode:
1. Press the Power On/Off button.
2. Touch Enter Power Saver.
The printer enters power saver mode.
Power Options
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Powering Off the Printer
The Power On/Off button is a single multifunction button on the control panel.
To power off the printer:
1. Press the Power On/Off button.
2. Touch Power Down.
The printer powers off.
CAUTION: Do not unplug the power cord while the printer powers down.
Accessing the Printer
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Accessing the Printer
Logging In
Logging in is the process by which you identify yourself to the printer for authentication. If
authentication is enabled, to access printer features, you log in with your user credentials.
Logging In at the Control Panel
1. Touch Log In.
2. Type the User Name using the keypad, then touch Confirm.
3. Type the Password using the keypad, then touch Confirm.
Note: For information about logging in as system administrator, refer to Security.
Introduction to Services
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B215 Multifunction Printer
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Introduction to Services
Services are a gateway to the features and functions of your device. Services are already installed on
the device and appear on the Home screen. Available services can be hidden or rearranged on the
Home screen using Xerox
®
CentreWare
®
Internet Services. For more information, refer to Setting Up the
Services.
The following services are available on your device:
Service Description
Copy Use Copy to make copies of original documents loaded in the
automatic document feeder or on the document glass. The device
scans your original documents and temporarily stores the images.
The documents are printed based on the options selected.
Email You can use the Email option to scan images and attach them to
emails. You can specify the file name and format of the attachment,
and include a subject heading and message for the email.
Fax You can use Fax to fax documents to a fax number, or individual
contact, or to a group of contacts. When you send a fax from the
printer control panel, the document is scanned and transmitted to a
fax device, using a dedicated telephone line.
Scan to PC There are several methods for scanning and storing an original
document. Scan to PC enables you to scan an image and send it to a
folder setup on your computer desktop.
Scan to Network If the printer is connected to a network, you can use Scan to
Network to select a network destination for the scanned image at
the printer.
Scan to WSD Use Scan to WSD Scan Profile to scan images using Web Services for
Devices profiles.
ID Card Copy Use ID Card Copy to copy both sides of an ID card or small
document onto one side of paper. To copy the card, place each side
in the upper-left corner of the document glass. The printer stores
both sides of the document, then prints them side by side on the
paper.
USB Use the USB function to print jobs already stored on a USB drive.
Jobs in a print-ready format, such as PDF, TIFF, or JPEG, can be
printed. Images can also be scanned at the device and stored on the
USB drive.
Device Device gives you access to information about your printer, including
the serial number and model. You can view the status of the paper
trays, billing and supplies information, and print Information Pages.
Introduction to Services
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To configure services for your device, refer to Installation and Setup.
For more information about using the services and the options available, refer to Using the Services.
Address Book Use the Address Book to store addresses for all your Fax, Scan and
Email jobs. Once the Address Book has been enabled during
installation and setup, you can enter individual addresses, group
addresses, and speed dial addresses and store them in your Address
Book at the printer for repeated use.
Jobs Use Jobs to view details of current and completed jobs. You can view
job progress or delete jobs that no longer require printing.
Service Description
Information Pages
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Information Pages
Your printer has a set of Information Pages that you can print. These pages include system
information, supplies status information, error messages and more.
To access the Information Pages:
1. At the printer control panel, press the Home button.
2. Touch Device
Information Pages.
The following reports are available:
Report Description
System Configuration This report provides information about your device setup, including the
serial number, IP Address and the software version.
Call for Assistance The Call for Assistance Report provides a summary of relevant
information that you can provide to a Xerox
®
support representative.
Email Sent The Email Sent Report provides a record of emails sent, including From,
To, Date & Time, Subject, and Result.
Error Messages The Error Messages Report provides a record of errors, including fault
and alert codes, and the date and time of the error.
Fax Broadcast The Fax Broadcast Report provides a record of broadcast faxes,
including total pages scanned, remote station, start time, and result.
Fax Options The Fax Options Report displays the current fax settings.
Fax Phonebook The Fax Phonebook report displays a list of names and fax numbers in
the Address Book.
Fax Protocol The Fax Protocol Report provides fax control field data, fax information
field data, and Send/Receive information.
Fax Receive The Fax Receive provides a record of faxes received.
Fax Transmission The Fax Transmission Report provides a record of faxes sent.
Group Address Book Members The Group Address Book Members displays contents of the Group
Address Book, including group number, group name, user name, and
email address.
Junk Fax List The Junk Fax List Report displays a record of junk faxes received and the
numbers from which they were sent.
Last 40 Error Messages The Last 40 Error Messages Report is a log of the last 40 error messages,
with number, code, name, date, and time.
Local Address Book Members The Local Address Book displays contents of the local
address book.
Information Pages
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Printing Information Pages
Various reports can be printed to provide information about your device.
1. At the printer control panel, press the Home button.
2. Touch Device
Information Pages.
3. To print an information page, touch the needed page, then touch Print.
4. To return to the home screen, press the Home button.
Printing a Configuration Report Using the Control Panel
The Configuration Report lists printer information such as default settings, installed options, network
settings including IP address, and font settings. Use the information on the configuration page to help
you configure network settings for your printer, and to view page counts and system settings.
1. At the printer control panel, press the Home button.
2. Touch Device
Information Pages.
3. Touch System Configuration, then touch Print.
4. To return to the home screen, press the Home button.
Printing Reports using Xerox
®
CentreWare
®
Internet
Services
1. At your computer, open a Web browser. In the address field, type the IP address of the printer,
then press Enter or Return.
1. Click Properties
Services
Printing.
Note: If you are prompted to enter the Administrator account user name and password, refer to
Accessing the Xerox® CentreWare® Internet Services Administrator Account.
2. Click Reports.
3. To print a report, for the required report, click Print.
4. Click OK.
Pending Jobs The Pending Jobs Report provides a record of pending outbound and
inbound jobs.
User Authentication The User Authentication Report provides a list of authenticated users
and login IDs.
Supplies Usage The Supplies Usage Report provides print coverage information.
All Information Pages Use this option to print all the Information Pages.
Report Description
Xerox® CentreWare® Internet Services
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B215 Multifunction Printer
User Guide
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Xerox
®
CentreWare
®
Internet Services
Xerox
®
CentreWare
®
Internet Services is the administration and configuration software installed on the
embedded web pages in the printer. It allows you to configure, manage and use the printer from a
Web browser.
Xerox
®
CentreWare
®
Internet Services requires:
• A TCP/IP connection between the printer and the network in Windows, Macintosh, or Linux
environments.
• TCP/IP and HTTP enabled in the printer.
• A network-connected computer with a Web browser that supports JavaScript.
Many features in Xerox
®
CentreWare
®
Internet Services require an administrator user name and
password. For security purposes, the default system administrator password is set to the unique device
serial number of your printer. For network printers, when you first access Xerox
®
CentreWare
®
Internet
Services after printer installation, the system prompts you to change the default system administrator
password. Once the system administrator password is successfully set, you can access all features and
functions in Xerox
®
CentreWare
®
Internet Services.
For information about changing the default password the first time you access Xerox
®
CentreWare
®
Internet Services, refer to Accessing Xerox® CentreWare® Internet Services and Changing the Default
System Administrator Password.
For printers connected using a USB connection, use Xerox Easy Printer manager to configure, manage
and use your printer from a computer. For more information, refer to Xerox Easy Printer Manager.
Xerox® CentreWare® Internet Services
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B215 Multifunction Printer
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Accessing Xerox
®
CentreWare
®
Internet Services
At your computer, open a Web browser, in the address field, type the IP address of the printer, then
press Enter or Return.
Note: If you are prompted to change the default password for the Administrator Account, refer to
Accessing Xerox® CentreWare® Internet Services and Changing the Default System
Administrator Password.
Finding the IP Address of Your Printer
To install the print driver for a network-connected printer, it is often necessary to know the IP address
of your printer. Also, the IP address is used to access the settings of your printer through Xerox
®
CentreWare
®
Internet Services.
You can view the IP address of your printer on the printer Home screen, in the About option, or on the
System Configuration Report.
Viewing the IP Printer Address on the Control Panel
To view the IP address of the printer on the control panel:
1. At the printer control panel, press the Home button.
The IP address is displayed on the screen.
2. To view the Network screen, touch Device
About
Network.
Scroll to the IP address and record it from the display.
3. To return to the home screen, press the Home button.
To print a configuration report, refer to Printing a Configuration Report Using the Control Panel.
Xerox® CentreWare® Internet Services
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Obtaining the Printer IP Address from the Configuration Report
To obtain the printer IP address from the Configuration Report:
1. At the printer control panel, press the Home button.
2. Touch Device
Information Pages.
3. Touch System Configuration, then touch Print.
The IP address appears in the Network Setup section of the Configuration Report.
4. To return to the home screen, press the Home button.
Certificates for Xerox
®
CentreWare
®
Internet Services
Your device includes a self-signed HTTPS certificate. The device generates the certificate automatically
during device installation. The HTTPS certificate is used to encrypt communications between your
computer and the Xerox device.
Note:
•Xerox
®
CentreWare
®
Internet Services page for your Xerox device can display an error
message that the security certificate is not trusted. This configuration does not lessen
the security of the communications between your computer and the Xerox device.
•To eliminate the connection warning in your Web browser, you can replace the
self-signed certificate with a signed certificate from a Certificate Authority. For
information on obtaining a certificate from a Certificate Authority, contact your Internet
Service Provider.
For information on obtaining, installing, and enabling certificates, refer to Security Certificates.
Xerox® CentreWare® Internet Services
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®
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Using Xerox
®
CentreWare
®
Internet Services
At your computer, open a Web browser. In the address field, type the IP address of the printer, then
press Enter or Return.
To u se Xerox
®
CentreWare
®
Internet Services, click the tab required:
•Status: This page provides a description of the printer and current notifications, the status of the
paper trays, and supplies and billing information.
•Jobs: The Jobs page enables you to manage active jobs on the printer. You can also view and
download a list of completed jobs.
•Print: This page enables you to submit print-ready files to the printer for printing. You can select
options for print jobs using this page. Only print-ready files can be submitted, for example PDF, PS,
and PCL file formats.
•Address Book: Use the Address Book page to create a Device Address Book containing contacts
for use with the fax, email, and scanning services. You can configure the printer to use a Network
Address book that looks up addresses from an LDAP directory.
•Properties: You can use the Properties tab to access and configure settings for your device. System
administrator login credentials are required to change most settings.
•Support: This page provides access to general support information and telephone numbers. You
can use the Support page to send diagnostic information to Xerox.
•Index: Use the Index option to find a particular feature or setting in Xerox
®
CentreWare
®
Internet
Services. The Index tab displays a list of options available, with links that go directly to each
option. The Contents tab displays a table of contents for Xerox
®
CentreWare
®
Internet Services.
•Help: Use this option to go directly to the Xerox website for additional help and information.
Xerox Easy Printer Manager
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B215 Multifunction Printer
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Xerox Easy Printer Manager
Xerox Easy Printer Manager is is available for Windows and Macintosh operating systems. Xerox Easy
Printer Manager conveniently provides access to device settings as well as functions such as scanning,
faxing and printing. The Xerox Easy Printer Manger allows you to view the status and manage your
device at your computer.
Xerox Easy Printer Manager installs automatically during driver installation. For details about installing
printer software, refer to Installing Printer Software.
For information about using Xerox Easy Printer Manager, select the ? Help button in the application.
Xerox Easy Document Creator
The Easy Document Creator is available for Windows and Macintosh operating systems. It is used to
adjust scan and fax settings and start the scanning or faxing process directly from your computer.
If the Scan option is selected from the Xerox Easy Printer Manager, the Easy Document Creator opens
to enable you to scan images using the device.
The Scan window allows you to view the scanned image and make adjustments as necessary. Preferred
settings can be saved as favorites and added to a pre-defined list.
For information about using Easy Document Creator, select the ? Help button in the application.
Printer Software
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®
B215 Multifunction Printer
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Printer Software
After you have set up your device and connected it to your computer, you must install the printer and
scanner software. The software required for Windows is supplied on the Software and Documentation
CD delivered with your device, additional software, and Macintosh and Linux drivers can be
downloaded from www.xerox.com/office/B215support.
The following software is available:
CD Operating
System Contents
Printer
Software
Windows • Print Driver: Use the print driver to take full advantage of your printer’s
features. PCL5e, PCL6, Postscript and XPS drivers are provided.
•PC Fax: Use to fax directly from your PC.
•Scanner Driver: TWAIN and Windows Image Acquisition (WIA) drivers
are available for scanning documents on your device.
•OCR: Optical Character Recognition (OCR) saves time by automatically
extracting data from scanned images and then making the data
available for electronic processing.
•Xerox Easy Document Creator: Used to adjust scan settings and start
the scanning process directly from your computer. The preview window
allows you to view the scan and make adjustments as necessary and
preferred settings can be preserved as favorites and added to a
pre-defined list.
•Xerox Easy Printer Manager (EPM): Conveniently combines access to
device settings, printing/scanning environments, settings/actions, Scan
to PC, Fax to PC, and launching applications such as Easy Document
Creator and Xerox
®
CentreWare
®
Internet Services in one location.
Note: Login is required to change Printer Settings.
•Xerox Easy Wireless Setup: When installing the printer you can use the
wireless setup program that was automatically installed with the print
driver to configure the wireless settings.
Printer
Software
Linux • Print Driver: Use this driver to take full advantage of your printer’s
features.
•Scanner Driver: A SANE driver is available for scanning documents on
your device.
Note: Xerox driver software for Linux is only available at
www.xerox.com/office/B215drivers.
Printer Software
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®
B215 Multifunction Printer
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For instructions on how to install Windows, Macintosh and Linux printer software, refer to Installing
Printer Software.
Printer
Software
Macintosh • Print Driver: Use this driver to take full advantage of your printer’s
features.
•Scanner Driver: A TWAIN driver is available for scanning documents on
your device.
•Xerox Easy Printer Manager (EPM): Conveniently combines access to
device settings, printing/scanning environments, settings/actions, Scan
to PC, Fax to PC, and launching applications such as Easy Document
Creator and Xerox
®
CentreWare
®
Internet Services in one location.
•Xerox Easy Document Creator: Used to adjust scan settings and start
the scanning process directly from your Macintosh. The preview window
allows you to view the scan and make adjustments as necessary and
preferred settings can be preserved as favorites and added to a
pre-defined list.
•Scan and Fax Manager: This utility allows you to configure MFP PC Fax
and Scan settings.
Note: Xerox driver software for Macintosh is only available at
www.xerox.com/office/B215drivers.
CD Operating
System Contents
More Information
Xerox
®
B215 Multifunction Printer
User Guide
46
More Information
Note: You can obtain more information about your printer from these sources:
Resource Location
Installation Guide Packaged with the printer and can be downloaded at
www.xerox.com/office/B215docs
Other documentation for your printer www.xerox.com/office/B215docs
Technical support information for your
printer, including online technical
support, Online Support Assistant and
print driver downloads
www.xerox.com/office/B215support
Information Pages Print reports from the control panel or using Xerox
®
CentreWare
®
Internet Services. For details, refer to Information Pages.
Order supplies for your printer www.xerox.com/office/B215supplies
Local Sales and Support Center www.xerox.com/office/worldcontacts
Printer registration www.xerox.com/office/register
Business Resource Center www.xerox.com/office/businessresourcecenter
More Information
Xerox
®
B215 Multifunction Printer
User Guide
47
Xerox
®
B215 Multifunction Printer
User Guide
48
3
Installation and Setup
This chapter includes:
• Installation and Setup Overview ............................................................................................................................... 49
•Xerox
®
CentreWare
®
Internet Services .................................................................................................................... 50
• Initial Setup ....................................................................................................................................................................... 53
• General Setup.................................................................................................................................................................... 55
• Network Connectivity..................................................................................................................................................... 64
• Installing Printer Software ........................................................................................................................................... 83
• Setting Up the Services ................................................................................................................................................. 90
Installation and Setup Overview
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®
B215 Multifunction Printer
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Installation and Setup Overview
Before you print, ensure that your computer and the printer are plugged in, powered on, and
connected.
For instructions on unpacking and installing your printer, refer to the Installation Guide packaged with
your printer. You can also access the Online Support Assistant at www.xerox.com/office/B215support.
When you configure the printer for the first time, complete the following tasks:
1. Connect your printer to a network using a wired or wireless connection, or to a computer using a
USB cable connection.
For a network installation, confirm that your network recognizes your printer. By default, the
printer receives an IP address from a DHCP server over a TCP/IP network. If you have a different
type of network, or want to assign a static IP address, refer to TCP/IP.
2. Complete the Installation Wizard that launches automatically the first time the printer powers on.
The installation wizard helps you configure basic printer settings such as your location, time zone,
and date and time preferences.
3. To view the new IP address and ensure that the connection is successful, print a Configuration
Report. For details, refer to Printing the Configuration Report.
4. Configure settings for your printer installation:
• For information about configuring General Setups, refer to General Setup.
• For information about configuring Network Connectivity settings, refer to Network
Connectivity.
• For information about configuring Security settings, refer to Security.
• For information about configuring services such as Print, Copy, ID Card Copy, Email, Fax, Scan
to Network, Scan to PC and Scan to WSD, refer to Setting Up the Services.
5. Install the print driver software and utilities on your computer. For details, refer to Installing Printer
Software.
Note: If the Software and Documentation disc is not available, download the latest drivers at
www.xerox.com/office/B215drivers.
Xerox
®
CentreWare
®
Internet Services
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®
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50
Xerox
®
CentreWare
®
Internet Services
Xerox
®
CentreWare
®
Internet Services is the administration and configuration software installed on the
embedded Web server in the printer. Xerox
®
CentreWare
®
Internet Services software allows you to
configure and administer the printer from a Web browser.
Xerox
®
CentreWare
®
Internet Services requires:
• A TCP/IP connection between the printer and the network in Windows, Macintosh or Linux
environments.
• TCP/IP and HTTP enabled in the printer.
• A network-connected computer with a Web browser that supports JavaScript.
Many features in Xerox
®
CentreWare
®
Internet Services require an administrator user name and
password. For security purposes, the default system administrator password is set to the unique device
serial number of your printer. For network printers, when you first access Xerox
®
CentreWare
®
Internet
Services after printer installation, the system prompts you to change the default system administrator
password. Once the system administrator password is successfully set, you can access all features and
functions in Xerox
®
CentreWare
®
Internet Services.
For information about changing the default password the first time you access Xerox
®
CentreWare
®
Internet Services, refer to Accessing Xerox
®
CentreWare
®
Internet Services and Changing the Default
System Administrator Password.
Note: The serial number is located on the data label at the rear of the printer.
Finding the IP Address of Your Printer
The IP address is used to access the settings of your printer through Xerox
®
CentreWare
®
Internet
Services. You can view the IP address of your printer on the control panel or on the Configuration
Report.
Viewing the IP Printer Address on the Control Panel
To view the IP address of the printer on the control panel:
1. At the printer control panel, press the Home button.
2. Touch Device
About
Network.
3. Record the IP address from the display.
4. To return to the home screen, press the Home button.
To print a configuration report, refer to Printing the Configuration Report.
Xerox
®
CentreWare
®
Internet Services
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®
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Accessing Xerox
®
CentreWare
®
Internet Services and
Changing the Default System Administrator Password
For network printers, when you first access Xerox
®
CentreWare
®
Internet Services after printer
installation, the system prompts you to change the default system administrator password.
The initial default password is the printer serial number. The printer serial number is located on the
data label on the rear cover, and is printed on the System Configuration report. It is also displayed on
the Device About General screen.
Note: For printers connected using a USB connection only, you do not need to perform this
procedure.
To access Xerox
®
CentreWare
®
Internet Services for the first time and change the default system
administrator password:
1. At your computer, open a Web browser.
2. In the address field, type the IP address of the printer, then press Enter or Return.
Note: If you do not know the IP address of your printer, refer to Finding the IP Address of Your
Printer.
A message appears prompting you to change the Administrator Settings.
3. To enter the default password, in the Password field, type the printer serial number.
4. To enter a new password, in the New Password field, type the new password.
Passwords can contain between 4 and 32 characters and the following characters can be used:
• Letters: a - z, A - Z
•Numbers: 0 - 9
• Special Characters: @ / . ‘ & + - # * , _ % ( ) !
5. To verify the password, enter the password again in the Verify Password field.
6. To save the new password, click Save.
The Administrator Account password is updated and access to Xerox
®
CentreWare
®
Internet
Services is granted.
Accessing the Xerox
®
CentreWare
®
Internet Services
Administrator Account
Many features in Xerox
®
CentreWare
®
Internet Services require an administrator user name and
password. When updating Security options, you will be prompted to enter the Administrator Account
login details.
To access the Xerox
®
CentreWare
®
Internet Services Administrator Account:
1. At your computer, open a Web browser.
Xerox
®
CentreWare
®
Internet Services
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®
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2. In the address field, type the IP address of the printer.
Note: If you do not know the IP address of your printer, refer to Finding the IP Address of Your
Printer.
3. Press Enter or Return.
Note: If you are accessing Xerox
®
CentreWare
®
Internet Services for the first time after printer
installation, you will be prompted to change the Administrator Account password. For instructions,
refer to Accessing Xerox
®
CentreWare
®
Internet Services and Changing the Default System
Administrator Password.
4. Click Properties, then configure the settings required.
When you select an option which requires Administrator Account access, a security login window
appears.
5. For User Name, enter Admin. For Password, enter the administrator account password that was
set during initial access to Xerox
®
CentreWare
®
Internet Services. Click OK.
You are now able to configure and save settings.
Changing the System Administrator Password
To prevent unauthorized changes to printer settings, ensure the Administrator Account password is
changed regularly. Be sure to store the password in a secure location.
Note: If you are accessing Xerox
®
CentreWare
®
Internet Services for the first time after printer
installation, you will be prompted to change the Administrator Account password. For instructions,
refer to Accessing Xerox
®
CentreWare
®
Internet Services and Changing the Default System
Administrator Password.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties.
2. Click Maintenance.
3. Click Administrator Password.
4. To change the Administrator Account password, enter a new password in the Password field.
Passwords can contain between 4 and 32 characters and the following characters can be used:
• Letters: a - z, A - Z
•Numbers: 0 - 9
• Special Characters: @ / . ‘ & + - # * , _ % ( ) !
5. To verify the password, enter the password again in the Verify Password field.
6. To save the new password, select the Select to save a new password check box.
7. Click Save.
Initial Setup
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Initial Setup
Physically Connecting the Printer
You can connect to your printer directly from your computer using USB, or connect to a network using
an Ethernet cable or wireless connection. Hardware and cabling requirements vary for the different
connection methods. Routers, network hubs and switches, modems, Ethernet cables, and USB cables
are not included with your printer and must be purchased separately.
Note: Network features are not available when the printer is connected using a USB cable
connection.
1. For Network installations, connect one end of an Ethernet cable to the Ethernet port on the back
of the printer, connect the other end of the cable to a correctly configured network port.
For USB installations, connect the one end of the USB AB cable to the USB B port on the back of
the printer, connect the other end to a standard USB A connection on your computer.
2. Connect the printer to a correctly configured telephone line.
3. Connect the power cord to the printer, then plug the power cord into an electrical outlet.
Assigning a Network Address
The printer acquires a network address automatically from a DHCP server by default. To assign a static
IP address, configure DNS server settings, or configure other TCP/IP settings, refer to TCP/IP.
Accessing Administration and Configuration Settings
You can access the administration and configuration settings from the printer control panel touch
screen, from Xerox
®
CentreWare
®
Internet Services, or from the Xerox Easy Printer Manager.
• To change settings using the printer control panel, select the Device option from the Home screen.
The Device option also gives you access to information about your printer, including the serial
number and model. You can view the status of the paper trays, billing and supplies information,
and print Information Pages. For information about using Device, refer to Device.
• The administrator password is required when accessing locked settings in Xerox
®
CentreWare
®
Internet Services. The first time you access Xerox
®
CentreWare
®
Internet Services, you will be
prompted to change the Administrator Account password. For information about accessing the
Xerox
®
CentreWare
®
Internet Services and changing the default Administrator password, refer to
Accessing Xerox
®
CentreWare
®
Internet Services and Changing the Default System Administrator
Password.
• Xerox Easy Printer Manager is is available for Windows and Macintosh operating systems and
conveniently provides access to device settings as well as functions. To change settings using
Xerox Easy Printer Manager, at your computer, open Xerox Easy Printer Manager. Select the
printer, then click Advanced Setting or Machine Settings and configure the settings required.
Xerox Easy Printer Manager installs automatically during driver installation. For details about
installing printer software, refer to Installing Printer Software.
Initial Setup
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USB Direct Connection
If your printer is connected to your computer directly, using a USB AB cable, configure settings using
Xerox Easy Printer Manager.
1. Connect the one end of the USB AB cable to the USB B port on the back of the printer. Connect
the other end to a standard USB A connection on your computer.
2. At your computer, open Easy Printer Manager.
3. Click Printer, then select the USB connected printer.
4. Click Advanced Setting or Machine Settings.
5. Configure the device and network settings required. Click Save.
Installation Wizard
The Installation wizard starts the first time you power on the printer. The wizard prompts you with a
series of questions to help you configure basic printer settings.
When the installation wizard appears, follow the on screen instructions.
When the installation wizard has completed, to configure basic fax settings, use the Fax Setup wizard.
For details, refer to Fax Settings.
Note: After the initial setup, to change any printer configuration settings, or to configure other
printer settings, refer to Accessing Administration and Configuration Settings.
General Setup
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®
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General Setup
General Setup Using the Printer Control Panel
Setting Date and Time
Use the Date and Time feature to set or view the printer date, time, and time zone. These settings
affect the date and time stamp that appears on various printed documents and reports.
1. At the printer control panel, press the Home button.
2. Touch Device
General
Date & Time.
3. Select an option:
•Time Zone: Touch the region where the printer is located.
•Date: Set the Day, Month and Year, then touch
Confirm.
•Time: Set the hour and minutes, then touch AM, PM or 24 H. Touch
Confirm.
•Date Format: Touch the date format required, then touch
Confirm.
4. Touch X.
5. To return to the home screen, press the Home button.
Setting Display Brightness
You can adjust the brightness of the touch screen display.
1. At the printer control panel, press the Home button.
2. Touch Device
General
Display Brightness.
3. Select a brightness option, then touch
Confirm.
4. To return to the home screen, press the Home button.
Power Saver Timer Settings
The amount of electricity the printer consumes depends on the way it is used. This device is designed
and configured to enable you to reduce your electricity usage.
Power Saver modes are enabled on your device by default to reduce energy consumption. If the printer
is not used for a specified period, it transitions to Low Power mode, then to Very Low Power mode. In
these modes, to enable reduced-power consumption, only essential functions remain active.
Note: Changing the default Power Saver activation times can result in an overall higher energy
consumption of the printer. Before you switch off Power Saver modes or set a longer activation
times, consider the increase in printer power consumption.
1. At the printer control panel, press the Home button.
2. Touch Device
General
Power Saver Timer.
General Setup
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3. Select an option:
•Low Power Save: To specify how long the printer remains idle before it goes from ready mode
to Low Power Save mode, enter the minutes using the touch screen keypad. Touch
Confirm.
•Very Low Power Save: To specify how long the printer remains in Low Power Save mode
before it goes into Very Low Power Save mode, enter the minutes using the touch screen
keypad. Touch
Confirm.
Note: The sum of the two timers cannot exceed 119 minutes.
4. Touch X.
5. To return to the home screen, press the Home button.
Timers
Use the Timers settings to specify timeout periods for settings and configure Held Job settings.
1. At the printer control panel, press the Home button.
2. Touch Device
General
Measurements.
3. Select an option:
•System Timeout: To specify how long the system waits before resetting job settings, enter
the minutes using the touch screen. Touch
Confirm.
•Held Job Timeout: To enable this option, touch On. To specify the amount of time that the
printer holds a job for attention before it deletes the job from the queue, enter the minutes
using the touch screen keypad. Touch
Confirm.
4. Touch X.
5. To return to the home screen, press the Home button.
Measurements Settings
Set the measurements to display in inches or millimeters.
1. At the printer control panel, press the Home button.
2. Touch Device
General
Measurements.
3. Touch Inches or Millimeters.
4. To return to the home screen, press the Home button.
Setting Altitude Adjustment
Atmospheric pressure, determined by altitude, can affect print quality. If the printer is at an elevation
greater than 1000 m (3280 ft.), to improve print quality, you can use Altitude Adjustment.
1. At the printer control panel, press the Home button.
2. Touch Device
General
Altitude Adjustment.
3. Select an option:
General Setup
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•Normal: Select this option for altitudes below 1000 m (3280 ft.).
•High 1: Select this option for altitudes from 1000–2000 m (3280–6561 ft).
•High 2: Select this option for altitudes from 2000–3000 m (6561–9842 ft).
•High 3: Select this option for altitudes from 3000–4000 m (9842–13123 ft).
•High 4: Select this option for altitudes from 4000–5000 m (13,123 –16,404 ft).
4. To return to the home screen, press the Home button.
Setting Humidity Adjustment
In a specific region or season, humidity levels can increase and cause the paper to soak up moisture.
When the paper is damp due to high humidity, print quality issues can occur. Use the Humidity
Adjustment option to increase transfer voltage, this can improve print quality when printing on damp
paper.
1. At the printer control panel, press the Home button.
2. Touch Device
General
Humidity Adjustment.
3. Select an option:
•Normal: Select this option if humidity levels are within operational range.
•High 1 to High 3: Use these settings for higher humidity environments. Increase or decrease
the setting as required.
4. To return to the home screen, press the Home button.
General Setup Using Xerox
®
CentreWare
®
Internet
Services
Note: When configuring settings in Properties, you will be prompted to enter the Administrator
account user name and password. For information about logging in as an administrator, refer to
Accessing the Xerox® CentreWare® Internet Services Administrator Account.
Assigning a Printer Name and Location
You can use the Xerox
®
CentreWare
®
Internet Services Description page to assign a name and location
for the printer. The Description page displays the printer model information and product code or serial
number. Asset tags let you enter unique identifiers for inventory management.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Description.
2. In the Identification area:
a. For Machine Name, type a name for the printer.
b. For Location, type the location of the printer.
c. For Xerox Asset Tag Number and Customer Asset Tag Number, type unique identifiers as
needed.
3. In the Geographic Location area, for Latitude and Longitude, type coordinates in decimal form.
4. Click Apply.
General Setup
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Printing the Configuration Report
The Configuration Report lists all current settings of the printer. A configuration report prints at startup
by default.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services.
2. Click Printing Reports.
3. For Configuration Report, click Print.
4. Click OK.
Using the Configuration Page
The Configuration page provides current detailed configuration information about the device. You can
refer to this page to view information such as device profile, printer setup and network setup
information. You can print the page for reference.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties General Setup Configuration.
2. To print the configuration report, click Print System Data List.
3. Click OK.
Configuring SMart eSolutions
SMart eSolutions is a suite of features that simplifies printer ownership and administration. It provides
free services to enable administration of metered billing and supplies replenishment plans for printers
on a network.
Before you can use SMart eSolutions, register the printer for SMart eSolutions. There are three ways to
register the printer for SMart eSolutions:
• Automatic registration is available as a standard feature on many printer models.
•Xerox
®
Device Agent-Lite is an option for small and medium-sized businesses. To download the
client, refer to www.xerox.com/SMartesolutions.
•Xerox
®
CentreWare
®
Web is a browser-based software tool that installs, configures, manages,
monitors, and reports on all network printers and multifunction printers, regardless of
manufacturer. Xerox
®
CentreWare
®
Web is suited for large enterprise businesses. For details, refer to
www.xerox.com/centrewareweb.
Note: SMart eSolutions is not available in all countries. Refer to your Xerox representative for
details.
Before You Begin
• If your network uses an HTTP proxy server, provide information about your proxy server on the
HTTP Proxy Server page.
• Ensure that the printer recognizes your DNS server. For details, refer to Configuring DNS Settings.
General Setup
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®
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Enabling SMart eSolutions
1. In Xerox
®
CentreWare
®
Internet Services, click Status SMart eSolutions.
2. For SMart eSolutions, click Settings.
3. For Enrollment, select Enrolled.
4. For Daily Transaction Time, type the time of day that you want the printer to communicate with
Xerox.
5. If your network uses an HTTP proxy server, provide information about your proxy server on the
HTTP Proxy Server page. For HTTP Proxy Server, click Configure. For details, refer to Proxy Server.
6. To test communication, click Test Communication Now.
7. Click Apply.
MeterAssistant Settings
MeterAssistant automatically submits meter reads to Xerox from network printers. This process
eliminates the need to collect and report meter read information manually.
Note: If the count is zero, no data has been transmitted to Xerox.
1. In Xerox
®
CentreWare
®
Internet Services, click Status SMart eSolutions.
2. Click MeterAssistant™.
3. To configure email alerts, for Meter Email Alerts, click Settings.
4. Configure settings as needed, then click Apply.
For details on setting up alerts, refer to Configuring Alert Notifications.
SuppliesAssistant Settings
SuppliesAssistant monitors the remaining life of the toner or ink, and other printer consumables. When
SMart eSolutions is configured to communicate with Xerox, SuppliesAssistant also monitors the usage
of consumables. The data reported to Xerox is used to replenish supplies.
1. In Xerox
®
CentreWare
®
Internet Services, click Status SMart eSolutions.
2. Click SuppliesAssistant. The supply list appears with the current% Life Remaining of each supply
item.
Note: If the% Life Remaining is unknown, no data has been transmitted to Xerox.
General Setup
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Maintenance Assistant Settings
Maintenance Assistant provides options for troubleshooting your printer. You can send detailed
diagnostic information to Xerox
®
, start online troubleshooting sessions with Xerox
®
, and download
usage information to your computer in .csv format.
1. In Xerox
®
CentreWare
®
Internet Services, click Status SMart eSolutions.
2. Click Maintenance Assistant.
3. Click one of the following:
• Send Diagnostic Information to Xerox
• Start an Online Troubleshooting Session at www.xerox.com/office/B215support
• Download File to Your Computer: Right-click and download the UsageLog.csv file to your
computer.
Configuring Alert Notifications
There are several ways to set the printer to send out notifications when alerts occur. Possible alert types
include low supply status, paper supply status, and paper jams.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties General Setup.
2. Click Alert Notification.
3. For Alert Preferences, enable options as needed.
4. For Alert Recipient Email Address, enter the recipient email addresses.
5. For Toner Cartridge Reorder Notification, enter the percentage of toner life remaining that
triggers a reorder alert.
6. To display the reorder message on the control panel, select Display Low Toner Reorder Message.
7. For Drum Cartridge Reorder Notification, enter the percentage of life remaining that triggers an
alert.
8. To display the status on the control panel, select Drum Cartridge Status.
9. Click Apply.
Monitoring Alerts
The Active Alerts page displays printer information, such as printer name and location, as well as a list
of any current alerts. You can view alert information, such as the status code, description of the issue,
and the suggested skill level required to resolve the problem.
To view alerts:
1. In Xerox
®
CentreWare
®
Internet Services, click Status Alerts.
2. To update the page, click Refresh.
General Setup
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Date and Time Settings
Use the Date and Time feature to set or view the printer date, time, and time zone. These settings
affect the date and time stamp that appears on various printed documents and reports.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties General Setup.
2. Click Date and Time.
3. For Time Zone, from the list or from the world map, select your time zone.
4. To allow the printer to update the time to reflect Daylight Saving Time automatically, select
Automatically adjust clock for daylight saving changes.
5. Select a date format, then select the Day, Month, and Year.
6. Select a time format, then type the Hours and Minutes. Select AM or PM.
7. Click Apply.
Power Management Settings
The amount of electricity the printer consumes depends on the way it is used. This device is designed
and configured to enable you to reduce your electricity usage.
Power Saver modes are enabled on your device by default to reduce energy consumption. If the printer
is not used for a specified period, it transitions to Low Power mode, then to Very Low Power mode. In
these modes, to enable reduced-power consumption, only essential functions remain active.
Note: Changing the default Power Saver activation times can result in an overall higher energy
consumption of the printer. Before you switch off Power Saver modes or set a longer activation
times, consider the increase in printer power consumption.
You can also enable the printer to power off automatically, either after a specific amount of time, or
when no activity is detected by the printer.
Note: The Auto Power Off feature is not enabled at the factory due to network activity, it is
provided as an option and can be configured at any time. For instructions, refer to Configuring
Auto Power Off.
Configuring the Power Saver Mode Settings
1. In Xerox
®
CentreWare
®
Internet Services, click Properties General Setup.
2. Click Power Management.
3. Select the Power Saver Mode 1 and Power Save Mode 2 settings required:
•Power Saver Mode 1 Timer: Specify the time the printer remains idle before it goes from
ready mode to Low Power Save mode.
•Power Saver Mode 2 Timer: Specify how long the printer remains in Low Power Save mode
before it goes into Very Low Power Save mode.
Note: The sum of the two timers cannot exceed 119 minutes.
4. Click Apply.
5. Click OK.
General Setup
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Configuring Auto Power Off
1. In Xerox
®
CentreWare
®
Internet Services, click Properties General Setup.
2. Click Power Management.
3. Select the Auto Power Off Timeout settings required:
•Enable: Use this option to enable the printer to power off automatically after the specified
time period. Click Enable, then specify the time the printer remains idle before it powers off
automatically. You can enter between 5 and 240 minutes.
•Disable: Use this option to switch off the Auto Power Off function.
•Auto Detect: To set the printer to power off automatically when no activity is detected, click
Auto Detect.
4. Click Apply.
5. Click OK.
Duplex Mode
This setting detects pages automatically that need to be printed on one side only. This feature
increases print speed.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties General Setup.
2. Click Duplex Mode.
3. For Smart Duplexing, click Enable.
4. Click Apply.
5. Click OK.
Tray Settings
The Tray Settings determine how the printer manages the paper trays. There are two modes:
•Bypass mode: This option ignores the tray attributes for printing a job. The print job will use the
media in the tray.
•Static mode: This option designates a tray as available for all jobs that use the type of paper in
the tray, and for print jobs that do not specify a tray.
Configuring Tray Settings
1. In Xerox
®
CentreWare
®
Internet Services, click Properties General Setup.
2. Click Tray Settings.
3. For Manual Feed Slot:
a. Select a Mode.
b. To enable the tray confirmation screen, click Enable.
4. For Tray 1, to enable the tray confirmation screen, click Enable.
5. Click Apply.
6. Click OK.
General Setup
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Billing and Counters
Billing Information
The Billing Information page displays the printer serial number and the total number of impressions
made.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties General Setup Billing & Counters.
2. Click Billing Information.
3. To update the page, click Refresh.
Usage Counters
The Usage Counters page displays the total number of pages printed or generated by the printer. You
can see usage amounts for impressions made, sheets, images used, and images printed, copied, and
faxed.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties General Setup Billing & Counters.
2. Click Usage Counters.
3. To update the page, click Refresh.
Resetting the Printer to Network Factory Default
To restore network settings back to the factory default values, use the Network Factory Default option.
CAUTION: Performing this procedure will delete all network settings and network connection to
the printer will be lost immediately.
1. In Xerox
®
CentreWare
®
Internet Services, click Status General.
2. Click Network Factory Default.
A warning message is displayed.
3. To confirm, click OK.
Network Connectivity
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Network Connectivity
TCP/IP
Computers and printers primarily use TCP/IP protocols to communicate over an Ethernet network.
Bonjour is a discovery protocol that allows devices on a TCP/IP network to discover each other without
knowledge of specific IP addresses. Bonjour is built in to Macintosh operating systems. You can install
Bonjour on Windows devices.
With TCP/IP protocols, each printer and computer requires a unique IP address. Many networks, and
cable and DSL routers have a Dynamic Host Configuration Protocol (DHCP) server. A DHCP server
automatically assigns an IP address to every computer and printer on the network that is configured to
use DHCP.
If you use a cable or DSL router, for information on IP addressing, refer to the documentation for your
router.
Note: When configuring settings in Properties, you will be prompted to enter the Administrator
account user name and password. For information about logging in as an administrator, refer to
Accessing the Xerox® CentreWare® Internet Services Administrator Account.
Configuring TCP/IP Settings Using the Printer Control Panel
Enabling TCP/IP
1. At the printer control panel, touch Device
Network
TCP/IP Settings.
2. Touch TCP/IP Enablement.
3. For IPv4 or IPv6, touch Enable.
Note: By default, TCP/IP is enabled. If you disable TCP/IP, enable it at the printer control panel
before you access Xerox
®
CentreWare
®
Internet Services.
4. Touch X.
5. To return to the home screen, press the Home button.
Configuring the Network Address Manually
1. At the printer control panel, touch Device
Network
TCP/IP Settings.
2. Touch Dynamic Addressing DHCP.
3. Touch Disabled, then touch X.
4. Touch TCP/IP Settings.
5. Touch IPv4, then type the IPv4 address, then touch
Confirm. For Gateway Address, type the
address, then touch
Confirm. For Network Mask, type the address, then touch
Confirm.
6. Touch X.
7. To return to the home screen, press the Home button.
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Configuring DNS Settings
Domain Name System (DNS) is a system that maps host names to IP addresses.
1. At the printer control panel, touch Device
Network
TCP/IP Settings.
2. Touch DNS Configuration.
a. Touch Host Name, type a host name, then touch
Confirm.
For the following steps, if DHCP is enabled, the Domain Name and DNS Servers cannot be set
manually.
b. Touch Domain Name, then touch the Requested Domain Name field. To type the fully
qualified domain name, use the touch screen keypad. Touch
Confirm.
3. Touch X.
4. Touch DNS Servers.
a. Touch Primary DNS Server, type the server address, then touch
Confirm.
b. Touch Secondary DNS Server #1, type the server address, then touch
Confirm.
5. Touch X.
6. To return to the home screen, press the Home button.
Configuring TCP/IP Settings Using Xerox
®
CentreWare
®
Internet Services
If your printer has a valid network address, you can configure TCP/IP settings in Xerox
®
CentreWare
®
Internet Services. For details, refer to Assigning a Network Address.
Configuring IPv4
You can use IPv4 or IPv6 in addition to or in place of the other.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Connectivity Protocols.
2. Click TCP/IP.
3. For Protocol, select Enabled.
4. For Host Name, type a unique name for your printer.
5. For IP Address Resolution, select an option. Fields that appear depend on the option that you
select.
•STATIC: This option disables dynamic addressing and allows you to type a static IP address.
Type the Machine IP Address, Subnet Mask, and Gateway Address.
•BOOTP: This option allows the printer to obtain an IP address from a BOOTP server that does
not respond to DHCP requests.
•DHCP: This option allows your DHCP server to assign an IP address to the printer. Dynamic
DNS Registration is enabled.
6. For Domain Name, type the fully qualified domain name of your authentication server.
7. For DNS Configuration, type the IP address for up to three servers.
8. To send a release request to the DHCP and DNS servers, for Dynamic DNS Registration, select
Enabled. If the servers grant the request, when the printer is powered off, the current IP address
and dynamic DNS name are released.
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9. For Zero-Configuration Networking, perform the following steps.
• To configure the printer to assign itself an address if a DHCP server does not provide one, for
Self-Assigned Address, select Enabled.
• To allow users to see and connect to the printer using Bonjour, for Multicast DNS, select
Enabled.
10. Click Apply.
Configuring IPv6
IPv6 hosts can automatically configure themselves when connected to a routed IPv6 network using
the Internet Control Message Protocol Version 6 (ICMPv6). ICMPv6 performs error reporting for IP
along with other diagnostic functions. When first connected to a network, a host sends a link-local
multicast router solicitation request for configuration parameters. If suitably configured, routers
respond to this request with a router advertisement packet containing network-layer configuration
parameters.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Connectivity Protocols.
2. Click TCP/IP.
3. To enable TCP/IPv6, for Protocol, select Enabled.
4. For Default Dynamic Host Configuration Protocol, select how DHCP operates forIPv6.
5. To specify an address manually, perform the following steps.
•For Manual Address, select Enabled.
• Select a Router Prefix from the menu, or to populate the prefix for manual entry address,
click Add.
6. To configure DNSv6, perform the following steps.
• Enter a valid IPv6 Domain Name.
•For Primary DNSv6 Server Address, enter an IP address.
•For Secondary DNSv6 Server Address, enter an IP address.
•To enable Dynamic DNSv6 Registration, select Enable.
7. Click Apply.
SLP
Printers use Service Location Protocol (SLP) to announce and look up services on a local network
without prior configuration. When SLP is enabled, the printer becomes a Service Agent (SA) and
announces its services to User Agents (UA) on the network using SLP.
Directory Agents (DA) are components that cache services. They are used in larger networks to reduce
the amount of traffic. DAs are optional. If a DA is present, then User Agents (UAs) and System Agents
(SAs) are required to use it instead of communicating directly with the printer.
Note: When configuring settings in Properties, you will be prompted to enter the Administrator
account user name and password. For information about logging in as an administrator, refer to
Accessing the Xerox® CentreWare® Internet Services Administrator Account.
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Configuring SLP Settings Using Xerox
®
CentreWare
®
Internet Services
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Connectivity Protocols.
2. Click SLP.
3. For Protocol, select Enable.
4. For Directory Agent, type the IP address for the Directory Agent (DA) as needed.
• To group services, under Scope 1, 2, and 3, type a name as needed. Printers cannot recognize
services that are in different scopes.
•For Message Type, select an option.
•Multicast: This option routes multicast packets between subnets for service discovery.
•Broadcast: If your network does not support multicast routing, select this option.
5. For Multicast Radius, type a value from 0 through 255.
6. For Maximum Transmission Unit (MTU), type a value from 484 through 32768.
7. For Registration Lifetime, type a value in hours. From 1 through 24.
8. Click Apply.
SNMP
Simple Network Management Protocol (SNMP) is a set of network protocols designed to allow you to
manage and monitor devices on your network.
You can use the SNMP configuration pages in Xerox
®
CentreWare
®
Internet Services to:
• Enable or disable Authentication Failure Generic Traps.
• Enable SNMPv3 to create an encrypted channel for secure printer management.
• Assign privacy, authentication protocols, and keys to Administrative and key user accounts.
• Assign read and write access to User accounts.
• Limit SNMP access to the printer using hosts.
Note: When configuring settings in Properties, you will be prompted to enter the Administrator
account user name and password. For information about logging in as an administrator, refer to
Accessing the Xerox® CentreWare® Internet Services Administrator Account.
Enabling SNMP Using Xerox
®
CentreWare
®
Internet Services
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Connectivity Protocols.
2. Click SNMP.
3. For Protocol, select Enable.
4. To configure the SNMP properties, for Edit SNMP Properties, click Edit.
5. For Community Names, enter the GET and SET community names.
6. For Default TRAP Community Name, type a name.
7. For Authentication Failure Generic Traps, to generate a trap for every SNMP request received by
the printer which contains an invalid community name, click Enable.
8. Click Apply.
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Configuring SNMP Trap Destination Address Using Xerox
®
CentreWare
®
Internet Services
You can add, edit, or delete IP addresses for Network Management workstations that receive traps
from the device.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Connectivity Protocols.
2. Click SNMP.
3. In the Trap Destination Address section, click Add IP Address.
4. For IP Trap Destination Address, type the IP address of the host running the SNMP manager that
receives traps.
5. Type the UDP Port Number.
6. To add the traps, perform the following steps.
•For TRAP Community Name, type a name.
•For Traps to be Received, select the type of traps that the SNMP manager receives.
7. Click Apply.
SNMPv3
SNMPv3 is the current standard version of SNMP defined by the Internet Engineering Task Force
(IETF). It provides three important security features:
• Message integrity to ensure that a packet has not been tampered with in transit
• Authentication to verify that the message is from a valid source
• Encryption of packets to prevent unauthorized access
Note: When configuring settings in Properties, you will be prompted to enter the Administrator
account user name and password. For information about logging in as an administrator, refer to
Accessing the Xerox® CentreWare® Internet Services Administrator Account.
Configuring SNMPv1/v2c with SNMPv3 Using Xerox
®
CentreWare
®
Internet Services
SNMP version 1 (SNMPv1) is the initial implementation of the SNMP protocol. SNMPv1 operates over
protocols such as User Datagram Protocol (UDP).
SNMPv2c includes improvements in performance, confidentiality, and manager-to-manager
communications over SNMPv1, however it uses the simple-community based security scheme of
SNMPv1.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Connectivity Protocols.
2. Click SNMPv3.
3. For Allow SNMPv3 with SNMPv1/v2c, select Enable.
4. For SNMPv3, select Enable.
Note: Some options become editable after you enable SNMPv3.
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5. For User Name, type the administrative user name for SNMPv3 authentication.
6. For Authentication Password, type a password. The Authentication Password is used to generate a
key used for authentication.
7. For Algorithm, select an encryption checksum algorithm.
8. For Privacy Password, type a password. The Privacy Password is used for encryption of SNMPv3
data. The passphrase used to encrypt the data must match the passphrase on the Server.
Note: Ensure that the passwords are at least eight characters in length. You can include any
characters except control characters.
9. Click Apply.
WINS
When running WINS, the printer registers its IP address and NetBIOS Host Name with a WINS server.
WINS allows the printer to communicate using host name only. Using Microsoft Networking removes
significant overhead for systems administrators.
Note: When configuring settings in Properties, you will be prompted to enter the Administrator
account user name and password. For information about logging in as an administrator, refer to
Accessing the Xerox® CentreWare® Internet Services Administrator Account.
Configuring WINS Using Xerox
®
CentreWare
®
Internet Services
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Connectivity Protocols.
2. Click WINS.
3. For Protocol, select Enable.
4. For Primary Server IP Address, type the IP address for your primary server.
5. For Secondary Server IP Address, enter the IP Address as needed.
Note: If DHCP is configured, WINS IP addresses are overridden.
6. Click Apply.
LPR/LPD
The Line Printer Daemon (LPD) and Line Printer Remote (LPR) protocols provide printer spooling and
network print server functionality for UNIX-based systems, such as HP-UX, Linux, and Macintosh.
Note: When configuring settings in Properties, you will be prompted to enter the Administrator
account user name and password. For information about logging in as an administrator, refer to
Accessing the Xerox® CentreWare® Internet Services Administrator Account.
Configuring LPR/LPD Using Xerox
®
CentreWare
®
Internet Services
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Connectivity Protocols.
2. Click LPR/LPD.
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3. For Protocol, select Enable.
4. Type an LPR/LPD Port Number or use the default port number of 515.
5. Click Apply.
Raw TCP/IP Printing
Raw TCP/IP is used to open a TCP socket-level connection over Port 9100, and stream a print-ready file
to the printer input buffer. It then closes the connection either after sensing an End Of Job character in
the PDL or after expiration of a preset timeout value. Port 9100 does not require an LPR request from
the computer or the use of an LPD running on the printer. Raw TCP/IP printing is selected in Windows
as the Standard TCP/IP port.
Note: When configuring settings in Properties, you will be prompted to enter the Administrator
account user name and password. For information about logging in as an administrator, refer to
Accessing the Xerox® CentreWare® Internet Services Administrator Account.
Configuring Raw TCP/IP Printing Using the Printer Control Panel
1. At the printer control panel, Device
Network
Advanced Settings.
2. Touch Raw TCP/IP-Printing.
3. Touch Enable.
4. Ensure that Port Number is set to 9100.
5. Touch
Confirm.
6. To return to the home screen, press the Home button.
Configuring Raw TCP/IP Settings Using Xerox
®
CentreWare
®
Internet
Services
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Connectivity Protocols.
2. Click Raw TCP/IP Printing.
3. For Protocol, select Enable.
4. Ensure that Port Number is set to 9100.
5. Click Apply.
IPP
Internet Printing Protocol (IPP) is a standard network protocol that allows you to print and manage
jobs remotely.
Note: When configuring settings in Properties, you will be prompted to enter the Administrator
account user name and password. For information about logging in as an administrator, refer to
Accessing the Xerox® CentreWare® Internet Services Administrator Account.
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Configuring IPP Using Xerox
®
CentreWare
®
Internet Services
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Connectivity Protocols.
2. Click IPP.
3. For Protocol, select Enable.
4. Enter additional information as needed.
5. For Secure IPP Connection with SSL/TLS, select Enable.
6. Click Apply.
LDAP Server
Lightweight Directory Access Protocol (LDAP) is a protocol used to process queries and updates to an
LDAP information directory, on an external server. LDAP can also be used for network authentication
and authorization.
The LDAP Server page displays the current LDAP servers configured for your printer. You can configure
a maximum of nine LDAP servers for your printer.
Note: When configuring settings in Properties, you will be prompted to enter the Administrator
account user name and password. For information about logging in as an administrator, refer to
Accessing the Xerox® CentreWare® Internet Services Administrator Account.
Adding or Editing an LDAP Server Using Xerox
®
CentreWare
®
Internet
Services
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Connectivity Protocols.
2. Click LDAP Directory.
3. To edit the default LDAP server settings, for LDAP (Default), click Edit.
4. To configure another LDAP server, for Additional LDAP Servers, click Add or Edit.
5. To configure server information, perform the following steps.
a. Type a Friendly Name. The Friendly Name appears as the default description for the server
when a user scans a job at the control panel.
b. Select the Name or IP Address type. Fields update based on the options that you select.
c. Type the LDAP IP address or host name and port number.
d. Type the appropriately formatted address or host name of your backup server, then change
the default port number as needed.
6. To configure LDAP Access, perform the following steps.
a. Enter the Search Directory Root.
Note:
•It is not necessary to include DC=Users in the Search Directory Root.
•For details on Base DN formatting, refer to the RFC 2849 - LDAP Data Interchange
Format (LDIF) Technical Specification on the IETF website.
b. For Login Credentials to Access LDAP Server, select an option.
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•System: This setting instructs the printer to use specific credentials when the printer
accesses the server.
•Authenticated User: The printer uses the user name and password of the authenticated
user to access the server.
c. To look up the user DN, for Lookup User's DN, select Enable.
7. To configure LDAP Bind, perform the following steps.
a. To specify the Bind Method to connect to the directory server, select an option.
•Anonymous: This method does not require authentication to connect to the directory
server.
•Simple: This method uses a DN-password combination to authenticate to the directory
server.
b. Enter the Login Name.
c. Type the password, then type the password again to verify.
d. To save the new password, click Select to save new password.
e. To append a base DN to the bind method, for Append Base DN, click Enable.
f. For Root to append, enter the root directory of the database.
8. To configure Secure LDAP Connection, for Secure LDAP via SSL, click Enable.
9. To configure LDAP Mappings, for each field, select an option.
10. To configure Search Criteria, perform the following steps.
a. For Search Name Order, select an option.
b. To define the maximum number of addresses returned that match search criteria, for
Maximum Number of Search Results, type a number from 5–100.
c. Select the amount of time that the printer can search before it times out.
d. To enable LDAP Referrals, click Enable.
11. To append an email domain to login credentials, perform the following steps.
a. For Append an email domain to the login credentials, select Enable.
b. Type the domain name for your server.
12. Click Save.
HTTP
Hypertext Transfer Protocol (HTTP) is a request-response standard protocol between clients and
servers. Clients that make HTTP requests are called User Agents (UAs). Servers that respond to these
requests for resources, such as HTML pages, are called Origin Servers. There can be any number of
intermediaries, such as tunnels, proxies, or gateways between User Agents and Origin Servers.
Note: When configuring settings in Properties, you will be prompted to enter the Administrator
account user name and password. For information about logging in as an administrator, refer to
Accessing the Xerox® CentreWare® Internet Services Administrator Account.
Configuring HTTP Settings Using the Printer Control Panel
1. At the printer control panel, touch Device
Network
Advanced Settings.
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2. Touch HTTP Settings.
3. Touch Enable.
4. Touch
Confirm.
5. To return to the home screen, press the Home button.
Configuring HTTP Settings Using Xerox
®
CentreWare
®
Internet Services
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Connectivity Protocols.
2. Click HTTP.
3. To enable the protocol, for Protocol, click Enable.
4. For Keep Alive Timeout, enter the time that the printer waits for a response from a connected user
before it terminates the connection.
Note: Increasing the Keep Alive Timeout can cause connections to slow down.
5. Change the Port Number as needed.
Note: If a Machine Digital Certificate is configured, you can edit the following fields.
6. For HTTP Security Mode, select a security option.
Note: To allow connections to the Xerox device using HTTPS only, select Require HTTPS.
7. To enable one or more TLS versions, for TLSv 1.0, TLSv 1.1, or TLSv 1.2, select Enable.
8. Click Apply.
Google Cloud Print
Google Cloud Print allows you to print documents from a device connected to the Internet, without
using a print driver. You can send documents to the printer from anywhere, including documents stored
in the cloud, a personal computer, tablet, or smartphone.
Before you begin:
• Set up a Google email account.
• Configure the printer to use IPv4.
• Configure Proxy Server settings as needed.
Note: Verify that the security configuration of your firewall supports Google Cloud Print.
To register the printer to Google Cloud Print Web printing service:
1. At your computer, open a Web browser, in the address field, type the IP address of the printer,
then press Enter or Return.
Note: Locate your printer IP address using the Configuration Report. For details, refer to Printing
the Configuration Report.
2. Click Properties
Connectivity
Protocols
Google Cloud Print.
3. To enable Google Cloud Print, for Google Cloud Print, click Enable. Enable other services as
needed.
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• To allow discovery and printing for local network devices, for each function that you want to
allow, select Enable.
• To allow format conversion for jobs that are in a format not supported by the printer, for
Enable conversion printing, select Enable.
Note: Cloud Job Conversion uses both Google Cloud Printing and Local Printing. Currently, only
specialized third-party apps require conversion. Xerox recommends that you leave Cloud Job
Conversion disabled unless you use an app that requires it.
• To allow Printer Working Group (PWG) printing, for Enable PWG, select Enable.
• To set a minimum time period before the Extensible Messaging and Presence Protocol
(XMPP) times out, in the XMPP timeout field, type a number.
4. Review the information in the Anonymous Registration section. Modify settings as necessary.
5. To change the proxy server settings, click Proxy Setting.
6. To test the connection to the Google Cloud Print service, click GCP Connection Test.
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7. To be redirected to the Google website, in the Anonymous Registration area, for Registration
Status, click Register. At the prompt, click OK.
a. Log in to your Google email account.
b. To register the printer with Google Cloud Print, follow the on screen instructions.
c. To complete the printer registration and return to Xerox
®
CentreWare
®
Internet Services, click
Finish Registration.
Local discovery and local printing are enabled during printer registration. To disable either feature,
for the feature, clear the Enable check box.
8. From the Google Cloud Print window in Xerox
®
CentreWare
®
Internet Services, click Apply.
9. To update the Registration Status displayed in your Web browser, refresh the Xerox
®
CentreWare
®
Internet Services Web page.
10. To access the Google Cloud Print feature, in your Google account, click Manage Your Printer. The
default printer name appears in this format: Model name (MAC address).
Proxy Server
A proxy server acts as a go-between for clients seeking services and servers that provide them. The
proxy server filters client requests and if the requests meet the proxy server filtering rules, it grants the
request and allows the connection.
A proxy server has two main purposes:
• To keep any devices behind it anonymous for security purposes.
• To cache content from resources, such as Web pages from a Web server, to increase resource
access time.
Note: When configuring settings in Properties, you will be prompted to enter the Administrator
account user name and password. For information about logging in as an administrator, refer to
Accessing the Xerox® CentreWare® Internet Services Administrator Account.
Configuring the Proxy Server Using Xerox
®
CentreWare
®
Internet Services
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Connectivity Protocols.
2. Click Proxy Server.
3. To configure the printer to detect proxy settings automatically, for Auto Detect Proxy Settings,
select Enabled.
Note: If Auto Detect Proxy Settings is enabled, you cannot edit the fields for HTTP Proxy Server,
Name or IP Address, and IPV4 Address and Port.
4. For HTTP Proxy Server, select Enabled.
5. Select the Name or IP Address type.
6. Type the appropriately formatted address and port number.
7. If your proxy server requires authentication, for Authentication, select Enabled.
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8. If authentication is enabled, for Login Name, type the login name for the proxy server.
9. Type the password, then type the password again to verify.
10. To save the new password, click Select to save new password.
11. To add a proxy exception list, for Exception List, type the URL.
12. To use the configured default proxy settings script, for Use automatic configuration script, type
the URL.
13. Click Apply.
Connecting to a Wireless Network
A wireless local area network (WLAN) provides the means to connect two or more devices in a local
area network (LAN) without a physical connection. The printer can connect to a wireless LAN that
includes a wireless router or wireless access point. Before connecting the printer to a wireless network,
ensure that the wireless router is configured with a service set identifier (SSID), a passphrase, and
security protocols.
You can use the Wireless Wizard to connect to a wireless network at the printer control panel. If the
device is connected to a wired network, you can configure wireless settings using Xerox
®
CentreWare
®
Internet Services.
Note: For networked devices, the printer uses either the wireless or the wired network connection.
Activating one network connection deactivates the other network connection.
Note: Advanced enterprise networks require certificates loading prior to setup. For details, refer to
Security Certificates.
Connecting to a Wireless Network Using the Wireless Wizard
You can use the Wireless Wizard to simplify the process of connecting your device to an available
wireless network. You can use the Wireless Wizard to select a different wireless network or to connect to
a wireless network manually.
To connect to a wireless network using the Wireless Wizard:
1. At the printer control panel, touch Device
Network
Network Connectivity.
2. Touch Wireless.
A list of network connections appears.
3. Touch the network required.
If the network connection is not shown, touch Pick Another, then touch the network required.
4. Touch Login, then using the touch screen keypad, enter the password. Touch
Confirm.
The printer connects to the network.
5. Touch X.
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Connecting to a Wireless Network Manually
When connecting to a wireless network that does not include a WPS-compliant router, set up and
configure the printer manually. Before starting, you must get the setup and configuration information,
such as name and passphrase, from the router. After you collect the network information, you can set
up the printer from the printer control panel or from Xerox
®
CentreWare
®
Internet Services. For the
easiest manual connection, use Xerox
®
CentreWare
®
Internet Services.
Before you begin:
• The wireless router must be connected and properly configured for the network before you install
the printer. For details, see your router documentation.
• Use the instructions provided with your wireless router or access point to record the following
information:
• Name (SSID)
• Security Options (Encryption Type)
• Passphrase
Note: The network name and passphrase are case sensitive.
Configuring the Printer for Shared Key or WPA/WPA2-Personal
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Connectivity Protocols.
2. Click Wireless Setup.
3. Click Edit Settings.
4. For Network Name SSID, select an option:
• To search for an SSID, click Search Available and click the drop-down menu. Select an SSID
from the list.
Note: To refresh the list of available networks, click Refresh.
• To enter the SSID, click Enter SSID, then in the field, type the SSID.
5. For Security Type, select Shared Key or WPA/WPA2-Personal.
6. For Encryption Type, select an option.
7. For Security Key or Passphrase, type the passphrase.
8. For Address Acquisition, select a protocol option. If you select STATIC, you can change the
IPAddress, Subnet Mask, and Gateway Mask, as needed.
9. Click Apply.
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Configuring the Printer for an Open System
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Connectivity Protocols.
2. Click Wireless Setup.
3. Click Edit Settings.
4. For Network Name SSID, select an option:
• To search for an SSID, click Search Available and click the drop-down menu. Select an SSID
from the list.
Note: To refresh the list of available networks, click Refresh.
• To enter the SSID, click Enter SSID, then in the field, type the SSID.
5. For Security Type, select Open System.
6. For Address Acquisition, select a protocol option. If you select Static, you can change the IP
Address, Subnet Mask, and Gateway Mask, as needed.
7. Click Apply.
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Configuring the Printer for Wireless LAN WPA-Enterprise
Note: Advanced enterprise networks require certificates loading prior to setup. For details, refer to
Security Certificates.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Connectivity Protocols.
2. Click Wireless Setup.
3. Click Edit Settings.
4. For Network Name SSID, select an option:
• To search for an SSID, click Search Available and click the drop-down menu. Select an SSID
from the list.
Note: To refresh the list of available networks, click Refresh.
• To enter the SSID, click Enter SSID, then in the field, type the SSID.
5. For Security Type, select WPA/WPA2-Enterprise.
6. For Encryption Type, select an option.
7. For 802.1x Authentication, select the authentication method that your wireless network uses.
•If you select PEAP, the enter the required details in the Identity Name, Username and User
Password fields.
8. For Root Certificate Setup, to upload a root certificate, do the following steps.
a. For Upload Root Certificate, to locate and select the file, click Browse.
b. Select the certificate required, then click Open.
c. Click Download.
9. For Address Acquisition, select a protocol option. If you select Static, you can change the IP
Address, Subnet Mask, and Gateway Mask, as needed.
10. Click Apply.
Wi-Fi Direct
TM
You can connect to your printer from a Wi-Fi mobile device, such as a tablet, computer, or smart phone,
using Wi-Fi Direct.
Note:
•Wi-Fi Direct is disabled by default.
•When configuring settings in Properties, you will be prompted to enter the Administrator
account user name and password. For information about logging in as an administrator,
refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account.
Configuring Wi-Fi Direct Using Xerox
®
CentreWare
®
Internet Services
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Connectivity Protocols.
2. Click Wi-Fi Direct
TM
.
3. For Wi-Fi Direct, select On.
4. For Device Name, type a name to appear in a list of available wireless networks and devices.
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5. For IP Address, use the default or type a new IP Address.
6. To set the printer as Group Owner for a Wi-Fi Direct group, similar to a wireless access point, select
Activate.
7. Enter a Network Key or use the default value.
8. To hide the Network Key, select the check box.
9. Click Apply.
WSD
Web Services for Devices (WSD) is technology from Microsoft that provides a standard method for
discovering and using network connected devices. It is supported in Windows Vista, Windows Server
2008, and newer operating systems. WSD is one of several supported communication protocols.
Note: When configuring settings in Properties, you will be prompted to enter the Administrator
account user name and password. For information about logging in as an administrator, refer to
Accessing the Xerox® CentreWare® Internet Services Administrator Account.
Enabling WSD Using Xerox
®
CentreWare
®
Internet Services
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Connectivity Protocols.
2. Click WSD.
3. For WSD Protocol, select Enable.
4. Click Apply.
AirPrint
AirPrint is a software feature that allows for driverless printing from Apple iOS-based mobile devices
and Macintosh OS-based devices. AirPrint-enabled printers let you print directly from a Macintosh or
from an iPhone, iPad, or iPod touch.
Note:
•AirPrint and all of required protocols are enabled by default.
•Not all iOS applications support printing using AirPrint.
•Wireless devices must join the same wireless network as the printer. A system
administrator can connect the printer by its wired network interface.
•The device that submits the AirPrint job must be on the same subnet as the printer. To
allow devices to print from different subnets, configure your network to pass multicast
DNS traffic across subnets.
•AirPrint-enabled printers work with all models of iPad, iPhone (3GS or later), and iPod
touch (3rd generation or later), running the latest version of iOS.
• When configuring settings in Properties, you will be prompted to enter the Administrator
account user name and password. For information about logging in as an administrator,
refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account.
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Configuring AirPrint Using Xerox
®
CentreWare
®
Internet Services
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Connectivity Protocols.
2. Click AirPrint.
3. To configure HTTP settings, for HTTP, click Edit. For details, refer to HTTP.
4. To configure IPP settings, for IPP, click Edit. For details, refer to IPP.
5. To configure Multicast DNS (Bonjour), click Edit. For details, refer to TCP/IP.
6. To change the software upgrade setting, for Software Upgrades, click Details.
7. To add a device certificate, for Machine Digital Certificate, click Details.
8. To configure Protocol Settings, for Protocol, select Enabled. Configure the settings required:
a. For Bonjour Friendly name, click Edit. Enter required information in the filed provided, click
Apply.
b. For Device Location, click Edit. Enter required information in the filed provided, click Apply.
c. For Geographic Location Name, click Edit. Enter required information in the filed provided,
click Apply.
9. In the Optional Information area, to check consumables, click Supplies Details.
10. Click Apply.
SNTP
Simple Network Time Protocol (SNTP) synchronizes the internal clocks of computers over a network
connection.
Note: When configuring settings in Properties, you will be prompted to enter the Administrator
account user name and password. For information about logging in as an administrator, refer to
Accessing the Xerox® CentreWare® Internet Services Administrator Account.
Configuring SNTP Using Xerox
®
CentreWare
®
Internet Services
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Connectivity Protocols.
2. Click SNTP.
3. For Protocol, select Enable.
4. For Name or IP Address, select an option.
5. Type the appropriately formatted IP address or hostname.
6. For Enable SNTP Broadcast, select the check box.
7. Click Apply.
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Mopria
Mopria is a software feature that enables users to print from mobile devices without requiring a print
driver. You can use Mopria to print from your mobile device to Mopria-enabled printers.
Note:
•Only Mopria-enabled devices support Mopria printing.
•Ensure that you have the latest version of the Mopria Print Service installed on your
mobile device. You can obtain a free download from the Google Play Store.
•Wireless devices must join the same wireless network as the printer. A system
administrator can connect the printer by its wired network interface.
•Ensure that the device that submits the Mopria job is on the same subnet as the printer.
To allow devices to print from different subnets, configure your network to pass multicast
DNS traffic across subnets.
•The name and location of your printer appears in a list of Mopria-enabled printers on
connected devices.
•When configuring settings in Properties, you will be prompted to enter the Administrator
account user name and password. For information about logging in as an administrator,
refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account.
Configuring Mopria Using Xerox
®
CentreWare
®
Internet Services
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Connectivity Protocols.
2. Click Mopria.
3. For Protocol, select Enable.
4. Click Apply.
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Installing Printer Software
The printer supports the following operating systems:
After you have configured your device and connected it to your computer, you must install the printer
and scanner software.
The software required for Windows is supplied on the CD delivered with your device, additional
software, and Macintosh and Linux drivers can be downloaded from
www.xerox.com/office/B215drivers.
Installing Windows Drivers
A printer driver is software that lets your computer communicate with your printer. The procedure to
install drivers may differ depending on the operating system you are using. All applications should be
closed on your PC before beginning installation.
You can install the printer software for a local, networked or wireless printer using the recommended or
custom method.
Platform Operating Systems
Windows
®
•Windows
®
7 - 10
•Windows
®
Server 2008, 2008 R2, 2012, 2012 R2,
2016, 2019
Macintosh
®
Macintosh OS X 10.9 - 10.14
Linux • Fedora 15 - 26
• OpenSuSE
®
11.2, 11.4, 12.1, 12.2, 12.3, 13.1, 13.2,
42.1, 15.2
• Ubuntu 11.10, 12.04, 12.10, 13.04, 13.10, 14.04,
14.10, 15.04, 15.10, 16.04, 16.10, 17.04, 17.10,
18.04, 18.10
• Debian 6, 7, 8, 9
•Redhat
®
Enterprise Linux 5, 6, 7
• SuSE Linux Enterprise Desktop 10, 11, 12
• Mint 15, 16, 17, 17.1
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Installing Drivers and Connecting to a Local Printer
A local printer is a printer directly attached to your computer using a printer cable, such as a USB cable.
If your printer is attached to a network, refer to Installing Drivers and Connecting to a Networked
Printer.
Note: If the New Hardware Wizard window appears during the installation procedure, select Close
or Cancel.
1. Make sure that the printer is connected to your computer and powered on.
2. Insert the Software and Documentation disc into the appropriate drive on your computer. The
installer starts automatically.
If the installer does not start automatically, navigate to the drive, then double-click the Setup.exe
installer file.
3. Select Yes in the User Account Control window.
4. Select Install Software. A Printer Connection Type window displays.
5. Select USB connection, then select Next.
6. Select the software to install, or select a setup type using the menu:
•Recommended: This is the default install type and is recommended for most users. All
components necessary for printer operations are installed.
•Minimum: With this option, only the drivers are installed.
•Custom: If you select Custom, you can choose individual components to install.
Note: When you select an option, a description of that option displays at the bottom of the
screen.
7. Select Advanced Options if you would like to do any of the following:
• Change the printer name
• Change the default printer
• Share the printer with other users on the network
• Change the destination path where driver files and user guide files will be copied to. Select
Browse to change the path.
8. Select Next and follow the wizard instruction to select and install the printer.
9. After the installation is finished, the Setup Completed window displays.
10. Select Print a test page and select Finish.
If your printer is connected to the computer, a Tes t Print page will be printed. If the Te st Pr int operation
is successful, refer to the Printing chapter of this guide. If the print operation failed, refer to the
Troubleshooting chapter of this guide.
Installing Drivers and Connecting to a Networked Printer
When you connect your printer to a network, you must first configure the TCP/IP settings for the
printer. After you have assigned and verified the TCP/IP settings, you are ready to install the software
on each computer on the network.
1. Make sure that the printer is connected to your computer and powered on.
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2. Insert the Software and Documentation disc into the appropriate drive on your computer. The
installer starts automatically.
If the installer does not start automatically, navigate to the drive, then double-click the Setup.exe
installer file.
3. Select Yes in the User Account Control window.
4. Select Install Software. A Printer Connection Type window displays.
5. Select Network connection, then select Next.
6. Select the software to install, or select a setup type using the menu:
•Recommended: This is the default install type and is recommended for most users. All
components necessary for printer operations are installed.
•Minimum: With this option, only the drivers are installed.
•Custom: If you select Custom, you can choose individual components to install.
Note: When you select an option, a description of that option displays at the bottom of the
screen.
7. Select Advanced Options if you would like to do any of the following:
• Change the printer name
• Change the default printer
• Share the printer with other users on the network
• Change the destination path where driver files and user guide files will be copied to. Select
Browse to change the path.
8. Select Next and follow the wizard instruction to select and install the printer.
9. Select OK to continue, then select Next. The Copying Files window displays, and then the
Installing Software window.
10. After the installation is finished, the Setup Completed window displays.
11. Select Print a test page and select Finish.
If you have successfully connected to the printer on the network, a Te st Pri nt page prints. If the Te st
Print operation is successful, refer to the Printing chapter of this guide. If the print operation failed,
refer to the Troubleshooting chapter of this guide.
Installing Drivers and Connecting to a Wireless Networked Printer
When you connect your printer to a network, you must first configure the TCP/IP settings for the
printer. After you have assigned and verified the TCP/IP settings, you are ready to install the software
on each computer on the network.
To install the printer software and connect to a printer on a wireless network using the Xerox Easy
Wireless Setup program, refer to Using the Xerox Easy Wireless Setup Program.
1. Make sure that the printer is connected to your computer and powered on.
2. Insert the Software and Documentation disc into the appropriate drive on your computer. The
installer starts automatically.
If the installer does not start automatically, navigate to the drive, then double-click the Setup.exe
installer file.
3. Select Yes in the User Account Control window.
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4. Select Install Software. A Printer Connection Type window displays.
5. Select Wireless network connection, then select Next.
6. Select the software to install, or select a setup type using the menu:
•Recommended: This is the default install type and is recommended for most users. All
components necessary for printer operations are installed.
•Minimum: With this option, only the drivers are installed.
•Custom: If you select Custom, you can choose individual components to install.
Note: When you select an option, a description of that option displays at the bottom of the
screen.
7. Select Advanced Options if you would like to do any of the following:
• Change the printer name
• Change the default printer
• Share the printer with other users on the network
• Change the destination path where driver files and user guide files will be copied to. Select
Browse to change the path.
8. Select Next and follow the wizard instruction to select and install the printer.
9. Select OK to continue, then select Next. The Copying Files window displays, and then the
Installing Software window.
10. After the installation is finished, the Setup Completed window displays.
11. Select Print a test page and select Finish.
If you have successfully connected to the printer on the wireless network, a Test Print page prints. If the
Test Pr int operation is successful, refer to the Printing chapter of this guide. If the print operation failed,
refer to the Troubleshooting chapter of this guide.
Using the Xerox Easy Wireless Setup Program
When installing the printer, you can use the Xerox Easy Wireless Setup program that was automatically
installed with the printer driver to configure the wireless settings.
Note: Make sure the Xerox Easy Wireless Setup Program is installed on your computer, for
instructions, refer to Installing Drivers and Connecting to a Local Printer.
1. At the computer, click search and type Xerox Easy Wireless Setup.
2. Connect the printer to your computer using the USB cable.
Note: During installation, the printer needs to be temporarily connected using the USB cable.
Note: You cannot use your printer on a wired and wireless network at the same time. If your
printer is currently connected to the network with an Ethernet cable, unplug the cable.
3. Select Next.
4. Once the printer is connected to the computer with the USB cable, the program searches for
WLAN data.
5. When the search is complete, the Select Wireless Network window displays. Select your network
from the list.
6. Follow the wizard instruction to install the printer.
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The Wireless Network Security screen displays.
7. Enter your Network Password and select Next.
8. When the Wireless Network Setup Complete page displays, select Finish.
Uninstalling the Windows Drivers
1. From the Start menu, select Xerox Printers
Uninstall Xerox Printer Software. The Uninstall
Xerox Printer Software window displays.
2. Select Next. The Select Software window displays.
3. Select the components you want to remove and then select Next.
4. When your computer asks you to confirm your selection, select Yes.
5. After the software is removed, select Finish.
Installing Macintosh Drivers
You need to download the Macintosh software package from www.xerox.com/office/B215drivers to
install the printer software. A TWAIN driver is also provided for scanning on a Macintosh computer.
Note: Instructions may vary depending on your operating system version.
Installing Macintosh Drivers
1. Make sure that the printer is connected to your computer and powered on.
2. From the Xerox web site, download the required driver .dmg package to your computer.
Note: Print, Scan and Fax drivers are available.
3. To extract the files and the MAC_Installer folder, double-click the driver .dmg package.
4. Open the MAC_Installer folder, then navigate to the Mac_Printer folder for the driver package.
5. To install the driver, double-click the driver package.
The Installer window opens.
6. Select Continue. To change the destination for the installed files, click Change Install Location.
Select a file location, then click Continue.
7. Select Install.
8. Select User Password, then enter your password and click Install Software.
9. Read the Energy Consumption Information, then click Continue.
10. Click Add Printer. Select the printer from the list, then click Add.
11. Select Continue.
Follow the instructions on the Installer wizard to install the drivers.
12. After the installation is complete, select Close.
13. To configure printer options, select the Applications folder
System Preferences
Printers &
Scanners.
14. If required, select the + sign on the Printer list and select the printer or enter the IP Address for the
printer. Select Add.
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Uninstalling the Macintosh Drivers
If the printer driver does not work properly, uninstall the driver and reinstall it. Follow the steps below to
uninstall the driver for Macintosh.
1. Make sure that the printer is connected to your computer and powered on.
2. Select the Applications folder.
3. Select the Xerox folder.
4. Select Printer Software Uninstaller.
5. Select the programs you want to uninstall and select Uninstall.
6. Enter your password, then select OK.
7. Select Close.
Installing Linux Drivers
To print from a Linux workstation, install either a Xerox print driver for Linux or a CUPS (Common UNIX
Printing System) print driver. Xerox recommends that you install the Unified Linux Driver for your
printer.
The printer driver software required for Linux can be downloaded from
www.xerox.com/office/B215drivers.
Installing Linux Drivers
1. Make sure that the printer is connected to your computer and powered on.
You must log in as a super user (root) to install the printer software. If you are not a super user, ask
your system administrator.
2. When the Administrator Login window appears, type in root in the Login field and enter the
system password.
3. From the Xerox web site, download the Unified Linux Driver package zip file to your computer.
4. Select the Unified Linux Driver package and extract the package.
5. Copy the Unified Linux Driver (uld Directory) onto the Desktop
6. Open a terminal window, then navigate to the uld directory.
7. To install the printer driver, type: sudo ./install-printer.sh, then press Enter.
8. To install the scanner driver, type: sudo ./install-scanner.sh, then press Enter.
Note: The printer and scanner drivers can be installed together by typing sudo ./install.sh.
9. To access printing options and properties, navigate to Settings
Devices
Printers. Select the
printer and configure the settings required.
Uninstalling the Linux Drivers
1. Open a terminal window, then navigate to the uld directory.
2. To uninstall the printer, type: sudo ./uninstall-printer.sh, then press Enter.
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3. To uninstall the scanner, type: sudo ./uninstall-scanner.sh, then press Enter.
Note: The printer and scanner can be uninstalled together by typing sudo ./uninstall.sh.
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Setting Up the Services
Services are a gateway to the features and functions of your device. Services are already installed on
the device and appear on the Home screen. Available services can be hidden or rearranged on the
Home screen using Xerox
®
CentreWare
®
Internet Services.
Note: When configuring settings in Properties, you will be prompted to enter a user name and
password, for information about logging in as an administrator, refer to Accessing the Xerox®
CentreWare® Internet Services Administrator Account.
Displaying the Services on the Home Screen
Use the Display settings to select the services to display on the Home screen. You can also select the
order in which you want the services displayed.
Before you can select a service to appear on the control panel touch screen, enable the service.
Note: A standard service is software or firmware that the manufacturer provides with the device.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services Display.
2. Select the services to display:
• To select all services in the list to appear on the touch screen, click Show All.
• To remove all services from the touch screen, click Hide All.
Note: When using Hide All, at least one service must be selected to display on the control panel
touch screen, for example Email, Fax, Copy.
• To select individual services to appear on the touch screen, for Displayed, select the check box
for the services that you want to display.
3. To rearrange the services on the control panel touch screen, select a service, then click the Move
Top, Move Up, Move Down, or Move Bottom arrow buttons to move the service to the required
location.
4. Click Apply.
Printing Settings
Configuring Printing Settings Using Xerox
®
CentreWare
®
Internet
Services
Enabling the Device Startup Page
The Startup page provides basic printer configuration and network information.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services.
2. Click Printing Device Start-Up Page.
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3. To enable the Startup page, for Device Start-Up Page, select Enabled.
4. Click Apply.
Managing Banner Page Printing
You can set the printer to print a banner page with each print job. The banner page contains
information identifying the user and job name. You can set this option in the print driver, in Xerox
®
CentreWare
®
Internet Services, or at the control panel.
Note: Enable banner page printing in the print driver and at the control panel or in Xerox
®
CentreWare
®
Internet Services. Otherwise, a banner page does not print.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services.
2. Click Printing Banner Page.
3. For Banner Page Settings, to print a banner page, select Enabled. To switch off banner pages,
select Disabled.
4. Click Apply.
Enabling Error Page Printing
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services.
2. Click Printing Error Page.
3. To print an error page when a print job fails, for Error Page Settings, select Enabled.
4. Click Apply.
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Configuring General Print Settings
The printer uses the default print settings on all print jobs unless you change them for an individual job.
You can modify the default print settings.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services.
2. Click Printing General.
3. For PCL Menu, select the required settings.
4. For Tray Menu, select the required settings.
5. For Configuration Menu, select the required settings.
6. For Defaults & Polices, select the required settings.
7. Click Apply.
Printing Reports
Your printer has a printable set of reports. These include configuration and font information, supplies
status, fax phone book, and more.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services.
2. Click Printing Reports.
Note: If you are prompted to enter the Administrator account user name and password, refer to
Accessing the Xerox® CentreWare® Internet Services Administrator Account.
3. To print a report, next to the report name, click Print.
Copy Settings
If your printer is connected to your computer through a wired or wireless network connection, use
Xerox
®
CentreWare
®
Internet Services to configure the settings.
If your printer is connected to your computer using a USB cable connection, configure settings at the
device or using Xerox Easy Printer Manager.
Configuring Copy Settings Using the Printer Control Panel
Changing the Default Copy Settings
1. At the printer control panel, Device
App Defaults
Copy Default.
2. Select the default copy settings required.
3. Touch
Confirm.
4. To return to the home screen, press the Home button.
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Configuring Copy Settings Using Xerox
®
CentreWare
®
Internet Services
Changing the Default Copy Settings
The printer uses the default copy settings on all copy jobs unless you change them for an individual
job. You can modify the default copy settings.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services.
2. Click Copy.
3. For Defaults, click the Pencil icon.
4. Select the appropriate tab:
• To modify copy settings, select the Copy Settings tab.
• To modify the input settings, select the Input Settings tab.
• To modify the output settings, select the Output Settings tab.
5. In the Default column, click Edit.
6. Modify the settings as needed.
7. Click Save.
8. Click Close.
Email Settings
Email settings apply to all services that use SMTP, including Internet and Scan to Email.
Before you begin:
• Create an email account for the printer. The printer uses this address as the default text in the
From: field of the email.
• Ensure you have connection information for your email service provider - server address and port
number.
• Ensure you have login information for the email account - username or email address and
password.
• Identity security requirements, such as TLS and Encryption.
Configuring Email Settings Using Xerox
®
CentreWare
®
Internet Services
If your printer is connected to your computer through a wired or wireless network connection, use
Xerox
®
CentreWare
®
Internet Services to configure the Email settings.
Note: If your printer is connected to your computer using a USB cable connection, the Email
service is not available.
Configuring the Server to Send Emails (SMTP) Settings
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services.
2. Click Email.
3. To access SMTP server settings, for Server to Send Emails (SMTP), click the Pencil icon.
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4. For SMTP Server Information, complete the following steps.
a. To set auto discovery, for Auto Discover SMTP Server, select the check box or enter the SMTP
server domain.
Note: Before selecting this option, check your if the feature is supported by your network.
b. Select the Name or IP Address type.
c. Type the appropriately formatted address or host name of your server and change the
default port number as needed.
d. For Device Email Address, type the email address of the printer.
5. If the SMTP server requires authentication, for SMTP Authentication, complete the following
steps.
a. For Server Requires SMTP Authentication, select the check box.
b. For Login Credentials, select an option.
•System: The printer authenticates itself using the Login Name and Password that you
configure on this page.
•Authenticated User: This option is available only when Network Authentication is
enabled.
c. If you select System, type the Login Name and Password used to access the server. To update
the password for an existing Login Name, for Select to save new password, select the check
box.
6. For Connection Encryption, select a protocol that your server supports, then for Validate Server
Certificate, select Enable.
7. To define a maximum message size for emails with attachments, for Maximum Email Size
(Message and Attachment), select a size.
8. Click Apply.
9. If prompted, enter your password, then click OK.
Configuring Email Receipts
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services.
2. Click Email.
3. For Email Receipts, to edit a setting, click the Pencil icon.
4. For read and delivery settings required, click Enabled.
5. Click Save.
Configuring Message Body/Signature Settings
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services.
2. Click Email.
3. For Message Body/Signature, to edit a setting, click the Pencil icon.
4. To allow users to modify the email message body text, click Always.
5. To change the message body text, edit the text shown in the Message Body box.
6. To add signature text, type the text in the Signature box.
7. Click Save.
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Configuring the From Edit Policies
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services.
2. Click Email.
3. For From Edit Policies, to edit a setting, click the Pencil icon.
4. Select the editing policies and display name options required.
5. Click Save.
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Configuring Email Defaults
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services.
2. Click Email.
3. For Defaults, click the Pencil icon.
4. Select the appropriate tab:
• To modify email settings, select the Email Settings tab.
• To modify the input settings, select the Input Settings tab.
• To modify the output settings, select the Output Settings tab.
5. In the Default column, click Edit.
6. Modify the settings as needed.
7. Click Save. A modification confirmation window is displayed, click OK.
8. Click Close.
Configuring Address Book Policies
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services.
2. Click Email.
3. For Address Book Policies, to edit a setting, click the Pencil icon.
4. To configure the Address Book settings stored in the printer, for Device Address Book, click Edit.
5. To set permissions for the Device Address Book, select Permissions from the address book menu.
To allow users to create or edit contacts in the Device Address Book from the printer control panel,
select Open to All Users.
6. To allow users to locate email addresses in the Device Address Book, for Use Device Address Book,
select Yes. To hide the address book from users, select No.
7. To use a network address book and configure LDAP server settings, for Network Address Book
(LDAP), click Edit. To configure a default LDAP server, click Add, then enter the LDAP directory
information. For details, refer to LDAP Server.
8. If an LDAP network address book is configured, to allow users to locate email addresses in the
Network Address Book, select Yes. To hide the address book from users, select No.
9. Click Save.
Configuring Email Security
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services.
2. Click Email.
3. To edit security settings, for Security, click the Pencil icon.
4. For Security Settings, configure the settings.
a. For Email Encryption Enablement, select an option:
•Off: Use this option to disable email encryption.
•Always On; Not editable by user: Use this option to restrict users from enabling or
disabling Email Encryption at the control panel.
b. For Encryption Algorithm, select the algorithm used by your email server.
5. For From Field Display, select an option.
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6. For User Policies, configure settings as needed.
a. For "To:" Field Security Options, select a restriction policy.
b. For Restrict to Defined Domains, to configure a list of acceptable domains, click Add
Domains.
7. To restrict authenticated users from sending emails to others, for Auto Send to Self, select Enable.
8. To clear the Recipient List after an emailed scan job completes, for Global Policies: Shared Scan
Policy, select an option.
9. To import a certificate, for Certificate Management, click Import.
10. To export a certificate, for Certificate Management, click Export.
11. To delete a certificate, select the certificate, then click Delete.
12. Click Save.
Configuring PDF Settings
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services.
2. Click Email.
3. For PDF Settings, to edit a setting, click the Pencil icon.
4. To use Flate Compression Capability, click Enable.
5. Click Save.
Fax Settings
You can use the fax feature to scan a document and send it to a remote fax machine. When you send a
fax from the printer control panel, the printer scans the document and transmits it to a fax machine
using a dedicated telephone line. To use the fax feature, ensure that your printer has access to a
functioning telephone line with a telephone number assigned to it.
Configuring Fax Settings from the Printer Control Panel
Changing the Default Fax Settings
1. At the printer control panel, Device
App Defaults
Fax Default.
2. Select the default fax settings required.
3. Touch
Confirm.
4. To return to the home screen, press the Home button.
Setup Fax Reports
1. At the printer control panel, Device
App Defaults
Fax Setup.
2. Touch Setup Fax Reports.
3. Select the settings required:
• Activity Report
•Confirmation Report
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•Broadcast Report
4. Touch X.
5. To return to the home screen, press the Home button.
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Outgoing Fax Defaults
1. At the printer control panel, Device
App Defaults
Fax Setup.
2. Touch Outgoing Fax Defaults.
3. Select the settings required:
4. Touch X.
5. To return to the home screen, press the Home button.
Feature Description
Redial Time Interval If the number you have dialed is busy or there is no answer, the printer
automatically redials the number. Set the interval time between each redial
attempt.
Auto Redial Attempts If the number you have dialed is busy or there is no answer, the printer
automatically redials the number. Set the number of redial attempts the
printer makes before cancelling the job.
Prefix Dial Number If your telephone system requires you to enter a prefix in front of fax
numbers, enable Prefix Dial, then enter the prefix dial number using the
touch screen keypad.
Toll Save Enable this option to send faxes during cheap rate periods to reduce
telephone bill costs. Once enabled, enter a time for the device to start
sending faxes.
Send Header Text It is unlawful to send a message from a fax device without the proper
transmission header text. Enable this option to include the device name,
telephone number and date and time of transmission when sending a fax.
Error Correction Mode Enable this option to set the device to correct errors. This helps in areas
with poor line quality. Sending a fax in this mode may take more time.
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Incoming Fax Defaults
1. At the printer control panel, Device
App Defaults
Fax Setup.
2. Touch Incoming Fax Defaults.
3. Select the settings required:
4. Touch X.
5. To return to the home screen, press the Home button.
Feature Description
Call Receive Mode When the device receives an incoming fax call, you can select for the device
to answer Immediately, or switch Off automatic answering to allow a user
to manually receive the fax. This option is useful if you have a shared
telephone line for calls and faxes.
Automatic Answer Delay You can set the device to delay answering the fax call for a specified
number of rings. Enable the feature, then enter the number of rings the
device waits before answering using the touch screen keypad. This option is
useful if you have a shared telephone line for calls and faxes.
Receive Footer Use this feature to enable fax reception information to be printed at the
bottom of the page.
Fax Card Volume Use this option to change the sound volume for the incoming ring tone,
transmission tones and the dial tone. Select Off to mute the sound, or Low,
Medium or High to adjust the volume.
Duplex Enable this option to print incoming faxes 2-sided automatically.
Junk Fax Prevention If this option is enabled, only fax numbers added to the Junk Fax list can be
received. Enable the option, then touch + to add a fax number. Enter the
fax number using the touch screen keypad, then touch Confirm.
Reduction Control Select the option for how the printer handles faxes too large to print on the
paper available. Select Reduce to Fit to reduce the image, or Discard
Bottom to crop the image at the bottom of the page.
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Fax Wizard Settings
1. At the printer control panel, Device
App Defaults
Fax Setup.
2. Touch Fax Wizard.
3. Follow the on screen wizard and setup the fax settings.:
• Enter the Fax Line Number
• Enter the Fax Line Name
•Set the Dial Type
• Set the Country
When you have completed the Fax Settings Wizard, the device requests a Restart.
4. Touch Restart.
Configuring Fax Settings Using Xerox
®
CentreWare
®
Internet Services
If your printer is connected to your computer through a wired or wireless network connection, use
Xerox
®
CentreWare
®
Internet Services to configure the Fax settings.
If your printer is connected to your computer using a USB cable connection, configure fax settings at
the device or using Xerox Easy Printer Manager.
Configuring Fax Line Settings
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services
2. Click Fax.
3. To configure Fax line settings, for Fax Line Setting, to edit a setting, click the Pencil icon.
4. For Machine Name, type a name for the printer.
5. For Fax Number, type the number for the line.
6. For Prefix Dial, type the dialing prefix.
7. For Line Configuration, select an option.
8. Select your country from the list.
9. Click Save.
Configuring Address Book Policies
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services.
2. Click Fax.
3. For Address Book Policies, to edit a setting, click the Pencil icon.
4. To configure the Address Book settings stored in the printer, for Device Address Book, click Edit.
5. To set permissions for the Device Address Book, select Permissions from the address book menu.
To allow users to create or edit contacts in the Device Address Book from the printer control panel,
select Open to All Users.
6. To allow users to locate email addresses in the Device Address Book, for Use Device Address Book,
select Yes. To hide the address book from users, select No.
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7. To use a network address book and configure LDAP server settings, for Network Address Book
(LDAP), click Edit. To configure a default LDAP server, click Add, then enter the LDAP directory
information. For details, refer to LDAP Server.
8. If an LDAP network address book is configured, to allow users to locate email addresses in the
Network Address Book, select Yes. To hide the address book from users, select No.
9. Click Save.
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Configuring Fax Incoming/Outgoing Policies
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services
2. Click Fax.
3. For Incoming/Outgoing Policies, to edit a setting, click the Pencil icon.
4. To print a transmission receive report automatically, click On.
5. For Incoming Policies, select the settings required:
Feature Description
Receive Mode Use this option to select for the device to answer the fax call immediately,
or to wait for a user to answer the call manually. Select Fax for the device to
answer immediately or Tel. for a user to answer the call. This option is useful
if you have a shared telephone line for calls and faxes.
Ringer Volume Use this option to adjust the volume of the ringer. Set the volume to Off,
Low, Medium or High.
Ring to Answer This option determines the number of times the calling fax rings before the
printer answers. Set the number between 1 and 7.
Redial Term If the number you have dialed is busy or there is no answer, the printer
automatically redials the number. Set the interval time between each redial
attempt from 1 to 15 minutes.
Redial Count If the number you have dialed is busy or there is no answer, the printer
automatically redials the number. Set the number of redial attempts the
printer makes before cancelling the job between 0 and 13.
Discard Size Select to automatically crop large documents received to fit on the paper
size supported by the printer. Enter the amount of margin the printer crops
between 0 and 30 mm.
Fax Duplex Select to enable printing of two-sided faxes at your printer. Select Off or
Long Edge.
Rx Reduction Select to automatically reduce large documents received to fit on the paper
size supported by the printer.
Stamp Receiver Name Check the Stamp Receive Name check box to enable the printer to print a
page number and the date and time of receipt on the bottom of each page
of a received fax.
Secure Receive You may need to prevent your received faxes from being accessed by
unauthorized people. In secure receive mode, all incoming faxes go into
memory until they are accessed and released for printing. A 4-digit pincode
can be set to prevent faxes being printed by unauthorized users. If Secure
Receive mode is deactivated, any faxes stored in memory are automatically
printed.
Secure Receive Passcode Use this option to enter a passcode which is then used to release received
faxes at the printer. Enter a numeric passcode from 1–6 characters.
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6. For Outgoing Policies, select the settings required:
7. Click Save.
Configuring Fax Forwarding
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services
2. Click Fax.
3. For Forwarding, to edit a setting, click the Pencil icon.
4. To forward faxes to an additional fax number, for Forward To, type the fax number.
5. To forward outgoing faxes, click On Outgoing.
6. To forward incoming faxes, click On Incoming. For incoming faxes, to print a copy at the printer,
click Print Local Copy.
7. Click Save.
Configuring Fax Security
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services
2. Click Fax.
3. For Security to edit a setting, click the Pencil icon.
4. To clear the recipient list after sending a fax, for Clear Recipient List After Job Completes, click
Yes.
5. Click Save.
Enabling Fax To PC
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services
2. Click Fax.
3. For Fax To PC, to edit a setting, click the Pencil icon.
4. To enable a document to be sent from the PC to the printer for faxing to a remote fax machine,
click Enable.
5. Click Save.
Feature Description
ECM Mode Select Error Correction Mode (ECM) to enable Error Correction Mode.
Speaker Use this option to enable or disable the printer speaker.
Sending Confirmation Prints a confirmation page after each fax sent/received.
From the Fax Confirmation drop-down menu select Never, Always or On
Error.
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Scan to Network Settings
The Scan To Destination feature allows you to associate scan destinations with address book contacts.
Users can select these contacts when scanning using the Scan To Network feature.
Before You Begin
• Add at least one contact to the Device Address Book.
• Add scan destinations to address book contacts. To Add Contact with Scan Path, click Edit in
Required Settings. For details, refer to Address Book.
If your printer is connected to your computer through a wired or wireless network connection, use
Xerox
®
CentreWare
®
Internet Services to configure the Scan to Network settings.
Note: When configuring settings in Properties, you will be prompted to enter the Administrator
account user name and password. For information about logging in as an administrator, refer to
Accessing the Xerox® CentreWare® Internet Services Administrator Account.
If your printer is connected to your computer using a USB cable connection, configure Scan to Network
settings at the device or using Xerox Easy Printer Manager.
Configuring Scan to Network Settings Using Xerox
®
CentreWare
®
Internet Services
Adding a Scan Path to an Address Book Contact
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services.
2. Click Scan To Network.
3. To add a scan pathway to an address book contact, for Add Contact with Scan Path, click the
Pencil icon.
The address book is displayed.
4. Select the contact, then click Edit.
5. Click the Scan To Destination plus icon.
6. Provide information for the following fields:
•Nickname: Type the name of the scan destination. The nickname is required.
•Protocol: Select the format of the file transfer.
•Address Type: Identify the address type of your computer. Select IPv4 Address or Host
Name, then enter the required information.
•Document Path: Enter the path, and the directory or folder name where the scanned files are
stored on your computer.
•Login Name: Enter your computer user name. The Login Name is required.
•Password: Enter your computer login password.
•Retype Password: Enter your login password again.
Note: If authentication is required for scan locations, enter a valid login name and password.
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7. To save the new password, click Select to save new password.
8. Click Save.
Configuring Address Book Policies
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services.
2. Click Scan to Network.
3. For Address Book Policies, to edit a setting, click the Pencil icon.
4. To configure the Address Book settings stored in the printer, for Device Address Book, click Edit.
5. To set permissions for the Device Address Book, select Permissions from the address book menu.
To allow users to create or edit contacts in the Device Address Book from the printer control panel,
select Open to All Users.
6. To allow users to locate email addresses in the Device Address Book, for Use Device Address Book,
select Yes. To hide the address book from users, select No.
7. Click Save.
Configuring Scan to Network Defaults
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services.
2. Click Scan to Network.
3. For Defaults, click the Pencil icon.
4. Select the appropriate tab:
• To modify the input settings, select the Input Settings tab.
• To modify the output settings, select the Output Settings tab.
5. In the Default column, click Edit.
6. Modify the settings as needed.
7. Click Save. A modification confirmation window is displayed, click OK.
8. Click Close.
Configuring Confirmation Report
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services.
2. Click Scan to Network.
3. For Confirmation Report, to edit a setting, click the Pencil icon.
4. For Confirmation Report, select an option:
•On
•Off
• Error Only
5. Click Save. A modification confirmation window is displayed, click OK.
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Configuring PDF Settings
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services.
2. Click Scan to Network.
3. For PDF Settings, to edit a setting, click the Pencil icon.
4. For PDF Settings, select an option:
5. For Confirmation Report, select an option:
• Optimize for Fast Web Viewing
• Flate Compression Capability
6. Click Save. A modification confirmation window is displayed, click OK.
Configuring Scan to Network Security
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services
2. Click Scan to Network.
3. For Security to edit a setting, click the Pencil icon.
4. To clear the recipient list after sending the scanned images, for Clear Recipient List After Job
Completes, click Yes.
5. Click Save. A modification confirmation window is displayed, click OK.
USB Settings
The Scan to USB feature allows you to scan a document and store the scanned file on a USB Flash
drive. The Print from USB feature allows you to print a file that is stored on a USB Flash drive.
To use the USB feature, enable USB ports. For details, refer to USB Port Security.
Note: When configuring settings in Properties, you will be prompted to enter the Administrator
account user name and password. For information about logging in as an administrator, refer to
Accessing the Xerox® CentreWare® Internet Services Administrator Account.
Configuring USB Settings Using Xerox
®
CentreWare
®
Internet Services
Configuring Scan to USB Settings
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services.
2. Click USB.
3. To configure Scan to USB Settings, for Defaults, click the Pencil icon.
4. Select the appropriate tab:
• To modify the input settings, select the Scan to USB Input Settings option.
• To modify the output settings, select the Scan to USB Output Settings option.
5. In the Default column, click Edit.
6. Modify the settings as needed.
7. Click Save. A modification confirmation window is displayed, click OK.
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8. Click Close.
Configuring Print from USB Settings
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services.
2. Click USB.
3. To configure Print from USB Settings, for Defaults, click the Pencil icon.
4. For 2-Sided Printing, in the Default column, click Edit.
5. Select the 2-sided default option required.
6. Click Save. A modification confirmation window is displayed, click OK.
7. Click Close.
ID Card Copy Settings
You can use the ID Card Copy service to copy both sides of an ID card or small document onto one side
of paper.
Note: When configuring settings in Properties, you will be prompted to enter the Administrator
account user name and password. For information about logging in as an administrator, refer to
Accessing the Xerox® CentreWare® Internet Services Administrator Account.
Configuring ID Card Copy Settings Using the Printer Control Panel
Changing the Default ID Card Copy Settings
1. At the printer control panel, Device
App Defaults
ID Card Copy Default.
2. Select the default ID card copy settings required.
3. Touch
Confirm.
4. To return to the home screen, press the Home button.
Configuring ID Card Copy Settings Using Xerox
®
CentreWare
®
Internet
Services
Changing the Default ID Card Copy Settings
1. In Xerox
®
CentreWare
®
Internet Services, click Properties Services.
2. Click ID Card Copy.
3. For Defaults, click the Pencil icon.
4. Modify the settings as needed:
•Quantity: Enter the default quality required.
•Lighten/Darken: Enter the default lighten or darken setting to use.
•Background Suppression: Set the default setting to use to reduce or eliminate dark
backgrounds.
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5. Click Save. A modification confirmation window is displayed, click OK.
6. Click Close.
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4
Using the Services
This chapter includes:
• Overview .......................................................................................................................................................................... 112
• Copy ................................................................................................................................................................................... 113
• ID Card Copy .................................................................................................................................................................. 117
• Email .................................................................................................................................................................................. 118
• Scan To ............................................................................................................................................................................. 122
• Fax....................................................................................................................................................................................... 138
• USB .................................................................................................................................................................................... 145
• Device ............................................................................................................................................................................... 147
• Address Book ................................................................................................................................................................. 150
• Jobs ................................................................................................................................................................................... 155
Overview
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Overview
Xerox Services are a gateway to the features and functions of your device. There are standard Services
already installed and displayed on the Home screen. There are also services that are installed as
standard but are hidden when your device is used for the first time.
For information about the setting up the Services and customizing the Home screen, refer to Setting
Up the Services.
Copy
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Copy
Copy Overview
If Authentication has been enabled on your device, enter your login details to access Copy features.
Making a Copy
1. At the printer control panel, press the Home button.
2. Load your original documents:
• Use the document glass for single pages or paper
that cannot be fed using the automatic document
feeder. Lift the document feeder, then place the
original document face down in the upper-left
corner of the document glass.
• For single or multiple pages, use the automatic
document feeder. Remove any staples and paper
clips from the pages. Insert the original documents
face up in the document feeder, with the top of the
page entering the feeder first. Adjust the paper
guides so that they fit against the original
documents.
3. Touch Copy.
4. To enter the number of copies needed, touch the
quantity + or - buttons.
To use the touch screen keypad to enter the number of copies, touch the quantity, then touch the
numbers required. To amend the number of copies entered, touch the X button. Touch
Confirm.
5. Adjust copy settings as needed.
Use Copy to make copies of original documents loaded in the automatic
document feeder or on the document glass. The device scans your original
documents and temporarily stores the images. The documents are printed
based on the options selected.
You can adjust the default settings for Copy jobs. For information about
customizing the Copy service, refer to Copy Settings.
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For details about all available features, refer to Copy Options.
Note: Use the scroll function to access all feature screens.
6. Touch Start. If you placed documents in the automatic document feeder, scanning continues until
the feeder is empty.
7. To return to the home screen, press the Home button.
Using the N-Up Option
This feature is used to copy two or more documents, in a
reduced size, onto one sheet of paper. It is ideal for creating
handouts, storyboards, or documents used for archival
purposes.
Note: Originals must be loaded in the automatic
document feeder when using this feature.
1. At the printer control panel, press the Copy button.
2. Load your original documents in the automatic
document feeder.
3. To enter the number of copies needed, touch the quantity + or - buttons.
To use the touch screen keypad to enter the number of copies, touch the quantity, then touch the
numbers required. To amend the number of copies entered, touch the X button. Touch
Confirm.
4. Touch N-Up, then select the option required:
•Normal: Copies an original onto one sheet of paper.
•2-Up: Copies two separate originals onto one sheet of paper.
•4-Up: Copies four separate originals onto one sheet of paper.
5. Adjust copy settings as needed.
For details about all available features, refer to Copy Options.
Note: Use the scroll function to access all feature screens.
6. Touch Start. If you placed documents in the automatic document feeder, scanning continues until
the feeder is empty.
7. To return to the home screen, press the Home button.
The device prints multiple images on one sheet of paper.
1 2
1 2
3 4
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Copy Options
Your device provides the following options to customize your Copy jobs. For information about
changing the default Copy settings, refer to Copy Settings.
Note: Some options may be unavailable depending on your printer setup.
Feature Description Options
2-Sided Copying Use the 2-Sided Copying
options to specify 1-Sided
or 2-Sided output.
•1 1 Sided: Use this option for 1 sided originals
when 1 sided copies are required.
•1 2 Sided: Use this option for 1 sided originals
when 2 sided copies are required.
•1 2 Sided, Rotate Side 2: This option produces 2
sided copies from 1 sided originals and rotates 180
degrees every second side image. Use this option to
create documents which can be read in a head to toe
manner, for example, a calendar.
Reduce/Enlarge Originals can be reduced
or enlarged between 25%
and 400%.
•100 %: Produces an image on the copies the same size
as the image on the original.
•Presets: The 9 most commonly used reduce/enlarge
percentages have been provided as preset options.
These preset options can be customized by your
System or Printer Administrator to meet individual
needs.
•Auto Fit: Reduces or enlarges the image on the copies
based on the size of the original and the size of the
selected output paper.
•Custom. Use the keypad or the up/down arrows to
enter the percentage required.
Original Size Allows you to specify the
size of the image to be
scanned.
•A4 (210x297mm)
•A5 (148x210mm)
•B5 (182x257mm)
•Executive (7.25 x 10.5”)
•Letter (8.5x11”)
•Folio (available only when an original is in the ADF)
•Legal (available only when an original is in the ADF)
•Custom: Use this option to enter a custom size image.
Lighten/Darken Adjusts the lightness or
darkness of the output.
•Lighten: To lighten the image, touch the settings to
the left of the scale. Works well with dark originals.
•Normal: This setting works well with standard typed
or printed originals.
•Darken: To darken the image, touch the settings to
the right of the scale. Works well with light print.
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Background
Suppression
Use to print an image
without its background.
This feature reduces or
eliminates the dark
background resulting from
scanning colored paper or
newspaper originals.
•Off: Select if Background Adjustment is not required.
•Auto: Select to optimize the background.
•Enhance: Select a higher number for a more vivid
background.
•Erase: Select a higher number for a lighter
background.
Original Type The Original Type setting
is used to improve the
image quality by selecting
the document type for the
originals.
•Text: Use for originals containing mostly text.
•Text/Phot o: Use for originals with mixed text and
photographs.
•Photo: Use when the originals are photographs.
N-Up This option is used to copy
multiple documents onto
one sheet of paper.
•Normal: Select this option to match the layout of the
originals.
•2 Up: This feature is used to copy two documents, in a
reduced size, onto one sheet of paper.
•4 Up: This feature is used to copy four documents, in a
reduced size, onto one sheet of paper.
Collation Places printed pages in
order.
•On: Defines the page sequence for printing.
•Off: Select if collation is not required.
Feature Description Options
ID Card Copy
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ID Card Copy
ID Card Copy Overview
You can adjust the default settings for ID Card Copy jobs. For information about customizing the ID
Card Copy service, refer to ID Card Copy Settings.
Copying an ID Card
1. At the printer control panel, press the Home button.
2. Lift the automatic document feeder, then place the
original document in the upper-left corner of the
document glass.
3. Touch ID Card Copy.
4. To enter the number of copies needed, touch Quantity,
then touch the numbers required. To amend the number
of copies entered, touch the X button. Touch
Confirm.
5. Adjust the settings as required:
•Lighten/Darken: Use to adjust the lightness or darkness of the output. Touch the level
required, then touch
Confirm.
•Background Suppression: Use to reduce or eliminates the dark background resulting from
scanning colored paper or newspaper originals. Touch Off, Auto, Enhance or Erase, then
touch
Confirm.
Note: Use the scroll function to access all feature screens.
6. Touch Scan.
7. When scanning is finished, lift the automatic document
feeder. Flip the original document, then place it in the
upper-left corner of the document glass.
8. To scan the second side of the original document and
print the copies, touch Scan.
9. To return to the home screen, press the Home button.
The device prints both sides of the original on one side of the
paper.
You can use the ID Card Copy service to copy both sides of an ID card or small
document onto one side of paper. To copy the card, place each side in the
upper-left corner of the document glass. The printer stores both sides of the
document, then prints them side by side on the paper.
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Email
Email Overview
Before using Email, set up and configure the Email service on the printer. For details, refer to Email
Settings.
Sending a Scanned Image in an Email
1. At the printer control panel, press the Home button.
2. Load your original documents:
• Use the document glass for single pages or paper
that cannot be fed using the automatic document
feeder. Lift the document feeder, then place the
original document face down in the upper-left
corner of the document glass.
• For single or multiple pages, use the automatic
document feeder. Remove any staples and paper
clips from the pages. Insert the original documents
face up in the document feeder, with the top of the
page entering the feeder first. Adjust the paper
guides so that they fit against the original
documents.
3. Touch Email.
4. Enter recipients:
You can use the Email service to scan images and attach them to an email. You
can specify the format of the attachment and images can be scanned in color,
grayscale, or black and white.
Scanned images can be sent to an individual email address or a predefined
group of email addresses. Individual and group email addresses are set up in
the device Address Book prior to using the Email function. For details about
using and editing the device Address Book, refer to Address Book.
The Email service can also be configured to work with a network Address Book.
For details about setting up a network Address Book, refer to Email Settings.
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• To enter the email address manually, touch Enter Manually. Type the recipient email address
using the touch screen keypad, then touch
Confirm.
• To select a contact or group from the Address Book, touch Address Book, then touch Contact
or Group. Select a recipient or group from the list.
Note: For information about using the Address Book search function, refer to Searching the
Address Book.
• To add more recipients, touch + Add Recipient, then enter the email address manually, or
select a contact or group from the Address Book.
Note: For details about using the Address Book and managing and creating contacts, refer to
Address Book.
• To specify the To, Cc or Bcc options for a recipient, touch the recipient address in the list, then
touch an option. To view the contact card for a recipient, touch View Details. To remove a
contact from the recipient list, touch the Trash icon.
5. Adjust the email settings as needed:
• To save the scanned document with a specific file name, touch the attachment file name
paper clip icon, enter a new name using the touch screen keypad, then touch
Confirm.
• To save the scanned document with a specific file format, touch the attachment file format,
then select the required format.
For details about all available features, refer to Email Options.
Note: Use the scroll function to access all feature screens.
6. To start the scan, touch Send. If you placed documents in the automatic document feeder,
scanning continues until the feeder is empty.
7. To return to the home screen, press the Home button.
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Email Options
Your device provides the following options to customize your Email jobs. For information about
changing the default Email settings, refer to Email Settings.
Note: Some options may be unavailable depending on your printer setup.
Feature Description Options
File Format Determines the type of file
created and can be
temporarily changed for
the current job.
•.pdf: Allows recipients with the right software to view,
print or edit the electronic file, no matter what their
computer platform.
•.tif (Multi-Page): Produces a single TIFF file
containing several pages of scanned images. A more
specialized software is required to open this type of
file format.
•.tif (1 File per Page): Produces a graphic file that can
be opened by a variety of graphic software packages
across a variety of computer platforms. A separate file
is produced for each image scanned.
•.jpg (1 File per Page): Produces a compressed graphic
file that can be opened by a variety of graphic
software packages across a variety of computer
platforms. A separate file is produced for each image
scanned.
File Name Use the File Name option
to specify a name for the
file containing the
scanned images.
The system will generate a standard file name. To enter a
specific file name, using the keypad, type a file name.
Output Color Select to produce black
and white, grayscale or
color output.
•Color: Use to select color output from your original.
•Grayscale: Use if output is to be in shades of gray.
•Black and White: Use to select black and white
output regardless of the color of your original.
Original Type Used to improve the
image quality by selecting
the document type for the
originals.
•Text: Use for originals containing mostly text.
•Text and Photo: Use for originals with mixed text and
photographs.
•Photo: Use when the originals are photographs.
Lighten/Darken Adjusts the lightness or
darkness of the output.
•Lighten: To lighten the image, touch the settings to
the left of the scale. Works well with dark originals.
•Normal: This setting works well with standard typed
or printed originals.
•Darken: To darken the image, touch the settings to
the right of the scale. Works well with light print.
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Resolution Affects the appearance of
the scanned image. A
higher resolution produces
a better quality image. A
lower resolution reduces
communication time when
sending the file over the
network.
•72 dpi: This setting is for on screen viewing only. If
you print the image, it can appear grainy.
•100 dpi: Recommended for lower quality text
documents or if a smaller file size is required.
•200 dpi: Recommended for average quality text
documents and line art. Does not produce the best
image quality for photos and graphics.
•300 dpi: Recommended for high quality text
documents that are to pass through OCR (Optical
Character Recognition) applications. Also
recommended for high quality line art or medium
quality photos and graphics.
•400 dpi: Recommended for original documents that
have thin lines, small font sizes, or for image
enlargement.
•600 dpi: Intended for commercial-quality printing.
This option will produce a large file size and can take
longer to transmit over a network.
Background
Suppression
This feature reduces or
eliminates the dark
background resulting from
scanning colored paper or
newspaper originals.
•Off: Select if Background Adjustment is not required.
•Auto: Select to optimize the background.
•Enhance: Select a higher number for a more vivid
background.
•Erase: Select a higher number for a lighter
background.
Original Size Allows you to specify the
size of the image to be
scanned.
•A4 (210x297mm)
•A5 (148x210mm)
•B5 (182x257mm)
•Executive (7.25 x 10.5”)
•Letter (8.5x11”)
•Folio (available only when an original is in the ADF)
•Legal (available only when an original is in the ADF)
•Custom: Use this option to enter a custom size image.
From To include an email
address that you want the
recipient to reply to, use
the From option.
Note: This option can be
enabled or disabled.
To include a From email address, using the keypad, enter
the email address of the sender.
Feature Description Options
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Scan To
Scanning Overview
The Scan To options enable users to create a digital version of a hard copy document which can be
sent to a computer over the network or through a USB cable connection. The original documents can
be scanned in color, grayscale, or black and white, and the digital file can then be sent to a specified
destination.
Before you begin the scan process, ensure that your device has been set up for the scan function at
install. For instructions on setting up and configuring the Scan function, refer to Scan to Network
Settings.
The Scan To services can be configured to scan to destinations in Windows, Macintosh, or Linux
operating system environments. For information about configuring the scanning settings, refer to
Installation and Setup.
The following Scan To services can be setup and accessed from the Home screen:
•Scan to PC: You can scan a document to a computer connected directly to the device using a USB
cable connection, or to a networked computer.
To scan to a local or networked computer, refer to Scanning to a Local or Networked Computer.
•Scan to Network: Use this option to scan an image and send it to shared folder on an SMB server,
or an FTP server. The destination pathway is added as a Scan To Destination for a contact in the
Address Book.
To scan to a shared SMB folder or an FTP, refer to Scanning to a Shared SMB Folder or an FTP
Server.
•Scan to WSD (Web Services for Devices): The Scan to WSD feature enables users to create a
digital version of a hard copy document which can be sent to applications or computers that
support Microsoft's Web Services for Devices. The WSD process initiates a scan and forwards it to
an address designated by the Windows event, from your PC or from the printer.
To scan to WSD, refer to Scan to WSD.
Note: Some options may be unavailable depending on your scanning setup.
You can also send scanned images to an email address, and scan and print images to and from a USB
flash drive. For details about scanning and sending an image to an email address refer to Email. For
information about storing and printing files using a USB drive, refer to USB.
You can adjust the default settings for Scan jobs. For information about customizing the Scan settings,
refer to Scan to Network Settings.
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Scanning Methods
Your device offers the following ways to scan an image using a local connection:
•TWAIN: TWAIN drivers handle the communication between computer software and the scanning
device. This feature can be used via a local connection or a network connection in various
operating systems.
•WIA (Windows Image Acquisition): To use this feature your computer must be connected to the
printer via a USB cable and running Windows Vista or Windows 7, 8 or 10.
For information about scanning using TWAIN and WIA, refer to Scan Using TWAIN and WIA.
Scan to PC
Scan to PC Overview
Before you begin the scan process, ensure that your printer has been set up for the scan function at
install. For instructions on setting up and configuring the Scan function, refer to Scan to Network
Settings.
For Windows and Macintosh scanning, the Printer Driver with Xerox Easy Printer Manager must be
installed on your computer prior to use.
Note: If you have not set up scan in Easy Printer Manager from your computer, your computer will
not appear as a destination in the Scan to PC service.
The Scan to PC service enables users to create a digital version of a hard copy
document which can be sent to a computer over the network or through a USB
connection. The document can be scanned in color, grayscale, or black and
white, and the digital file can then be sent to a specified destination.
You can scan a document to a computer connected to the device in one of two
ways:
•USB Connection: To scan to a computer connected directly to the device,
use a USB cable connection.
•Network Connection: To scan to a computer on the network, the printer
must be installed on the same network as the computer.
You can adjust the default settings for Scan jobs. For information about
customizing the Scan settings, refer to Scan to Network Settings.
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Scanning to a Local or Networked Computer
1. At the printer control panel, press the Home button.
2. Load your original documents:
• Use the document glass for single pages or paper
that cannot be fed using the automatic document
feeder. Lift the document feeder, then place the
original document face down in the upper-left
corner of the document glass.
• For single or multiple pages, use the automatic
document feeder. Remove any staples and paper
clips from the pages. Insert the original documents
face up in the document feeder, with the top of the
page entering the feeder first. Adjust the paper
guides so that they fit against the original
documents.
3. Touch Scan to PC.
A list of available computers appear.
4. Touch the computer destination required.
5. Adjust the scan settings as needed:
• To save the scanned document with a specific file name, touch the attachment file name
paper clip icon, enter a new name using the touch screen keypad, then touch
Confirm.
• To save the scanned document with a specific file format, touch the attachment file format,
then select the required format.
For details about all available features, refer to Scan Options.
Note: Use the scroll function to access all feature screens.
6. Touch Scan.
The device begins scanning the original.
If scanning from the document glass, to scan another page touch Yes. Load an original and touch
Scan. Otherwise, touch No.
The images are scanned and sent to the destination selected in the job.
7. To return to the home screen, press the Home button.
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Scanning to PC Using Xerox Easy Printer Manager
Xerox Easy Printer Manager is available for Windows and Macintosh operating systems and
conveniently combines device settings as well as use of functions such as scanning, faxing and printing.
1. At the printer, load originals face up into the automatic document feeder, or place a single original
face down on the document glass.
2. At your computer, open Xerox Easy Printer Manager.
3. Click the Printer menu, then from the list, select the printer required.
4. At the top of the Xerox Easy Printer Manager window, select Advanced Setting or Machine
Settings.
5. Click Scan to PC Settings. The Scan to PC Settings screen appears.
6. For Scan activation, select Enable.
7. Select the scan features required:
•Color Mode or Output Color: Select to produce black and white, grayscale or color output.
•Resolution: Affects the appearance of the scanned image. A higher resolution produces a
better quality image. A lower resolution reduces communication time when sending the file
over the network.
•Scan Size or Original Size: Allows you to specify the size of the image to be scanned.
•Original Type: Used to improve the image quality by selecting the document type for the
originals.
•Darkness or Lighten/Darken: Adjusts the lightness or darkness of the output.
8. Select your File Settings:
•Save to: Browse to the location where you want your scanned file to be saved.
•File Format: Determines the type of file created.
•OCR Language: If scanning to a format compatible with OCR, select OCR settings.
9. For Actions after Saving select an option.
10. Click Save at the bottom of screen to save your scan and file settings.
Note: You can also select Default to set the device to scan using the default settings.
11. Click Home, then click Scan. The Easy Document Creator utility opens.
12. To scan, select Quick Scan or Advanced Scan. Select the scan settings required and click Scan.
13. Click Save to save your scanned image and send it to the location specified. Use Scan More to
scan additional documents.
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Scan to Network
Scan to Network Overview
Before you begin the scan process, ensure that your printer has been set up for the Scan to Network
function at install. For details, refer to Scan to Network Settings.
Scanning to a Shared SMB Folder or an FTP Server
1. At the printer control panel, press the Home button.
2. Load your original documents:
• Use the document glass for single pages or paper
that cannot be fed using the automatic document
feeder. Lift the document feeder, then place the
original document face down in the upper-left
corner of the document glass.
• For single or multiple pages, use the automatic
document feeder. Remove any staples and paper
clips from the pages. Insert the original documents
face up in the document feeder, with the top of the
page entering the feeder first. Adjust the paper
guides so that they fit against the original
documents.
3. Touch Scan to Network.
A list of address book contacts setup with Scan To
Destinations appears.
Use this option to scan an image and send it to shared folder on an SMB server,
or an FTP server. The destination pathway must be added as a Scan To
Destination for a contact in the Address Book.
Make sure the shared folder or FTP location is configured and the settings
included in the Address Book contact For details about using and editing the
Address Book, refer to Address Book.
You can adjust the default settings for Scan jobs. For information about
customizing the Scan settings, refer to Scan to Network Settings.
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4. To select a contact from the list, touch Contact required. To add more contacts, touch + Add, then
select a contact from the Address Book.
Note: For details about using the Address Book and managing and creating contacts, refer to
Address Book.
5. Adjust the scan settings as needed:
• To save the scanned document with a specific file name, touch the attachment file name
paper clip icon, enter a new name using the touch screen keypad, then touch
Confirm.
• To save the scanned document with a specific file format, touch the attachment file format,
then select the required format.
For details about all available features, refer to Scan Options.
Note: Use the scroll function to access all feature screens.
6. Touch Scan.
The device begins scanning the original.
If scanning from the document glass, to scan another page touch Yes. Load an original and touch
Scan. Otherwise, touch No.
The images are scanned and sent to the destination selected in the job.
7. To return to the home screen, press the Home button.
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Scan to WSD
Scan to WSD Overview
Before you begin the scan process, ensure that your printer has been set up for the Scan to WSD
function at install. For details, refer to Scan to Network Settings.
Scanning to WSD from the Printer Control Panel
1. At the printer control panel, press the Home button.
2. Load your original documents:
• Use the document glass for single pages or paper
that cannot be fed using the automatic document
feeder. Lift the document feeder, then place the
original document face down in the upper-left
corner of the document glass.
• For single or multiple pages, use the automatic
document feeder. Remove any staples and paper
clips from the pages. Insert the original documents
face up in the document feeder, with the top of the
page entering the feeder first. Adjust the paper
guides so that they fit against the original
documents.
3. Touch WSD Scan.
A list of WSD scan profiles appears.
4. From the list, select a WSD scan profile.
5. To start the scan, touch Scan.
The images are scanned and sent to the destination selected in the job.
6. To return to the home screen, press the Home button.
The Scan to WSD feature enables users to create a digital version of a hard
copy document which can be sent to applications or computers that support
Microsoft's Web Services for Devices. The WSD process initiates a scan and
forwards it to an address designated by the Windows event, from your PC or
from the printer.
You can adjust the default settings for Scan jobs. For information about
customizing the Scan settings, refer to Scan to Network Settings.
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Scan Using the Windows Web Services on Devices Application
On your computer, ensure that the printer is installed using WSD and is available for use on the
network. For details, refer to Installation and Setup. On your printer, ensure that WSD is enabled. For
details, refer to Scan to Network Settings.
1. At the printer, load originals face up into the automatic document feeder, or place a single original
face down on the document glass.
2. On your computer, open the Windows Fax and Scan application.
3. Click File, then select New, then Scan.
4. To select your device for scanning, for Scanner, click Change. From the list, select your printer.
5. In the New Scan window, click the Profile list. Depending on the type of documents that you are
scanning, choose an option.
• For text-based documents or documents containing line art, choose Documents.
• For documents containing graphic images, or for photographs, choose Photo.
The default settings for scanning a document or photo appear automatically.
6. Adjust scanning options as needed.
7. To view how your document appears when scanned, click Preview.
8. To scan the original document, click Scan.
The scanned image is stored in the default Documents folder, in the Scanned Documents sub
folder.
9. You can forward scanned images to an email address or a network folder automatically. To choose
a forwarding option, click Tools, then click Scan Routing. Select your preferred option, enter the
destination details, then click Save.
The scanned images are forwarded to the specified destination.
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Scan Options
Your device provides the following options to customize your Scan jobs. For information about
changing the default Scan settings, refer to Scan to Network Settings.
Note: Some options may be unavailable depending on your scan setup.
Feature Description Options
Original Size Allows you to specify the
size of the image to be
scanned.
•A4 (210x297mm)
•A5 (148x210mm)
•B5 (182x257mm)
•Executive (7.25 x 10.5”)
•Letter (8.5x11”)
•Folio (available only when an original is in the ADF)
•Legal (available only when an original is in the ADF)
•Custom: Use this option to enter a custom size image.
Original Type Used to improve the
image quality by selecting
the document type for the
originals.
•Text: Use for originals containing mostly text.
•Text and Photo: Use for originals with mixed text and
photographs.
•Photo: Use when the originals are photographs.
Resolution Affects the appearance of
the scanned image. A
higher resolution produces
a better quality image. A
lower resolution reduces
communication time when
sending the file over the
network.
•72 dpi: This setting is for on screen viewing only. If
you print the image, it can appear grainy.
•100 dpi: Recommended for lower quality text
documents or if a smaller file size is required.
•200 dpi: Recommended for average quality text
documents and line art. Does not produce the best
image quality for photos and graphics.
•300 dpi: Recommended for high quality text
documents that are to pass through OCR (Optical
Character Recognition) applications. Also
recommended for high quality line art or medium
quality photos and graphics.
•400 dpi: Recommended for original documents that
have thin lines, small font sizes, or for image
enlargement.
•600 dpi: Intended for commercial-quality printing.
This option will produce a large file size and can take
longer to transmit over a network.
Output Color Select to produce black
and white, grayscale or
color output.
•Color: Use to select color output from your original.
•Grayscale: Use if output is to be in shades of gray.
•Black and White: Use to select black and white
output regardless of the color of your original.
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File Format Determines the type of file
created and can be
temporarily changed for
the current job.
•.pdf: Allows recipients with the right software to view,
print or edit the electronic file, no matter what their
computer platform.
•.tif (Multi-Page): Produces a single TIFF file
containing several pages of scanned images. A more
specialized software is required to open this type of
file format.
•.tif (1 File per Page): Produces a graphic file that can
be opened by a variety of graphic software packages
across a variety of computer platforms. A separate file
is produced for each image scanned.
•.jpg (1 File per Page): Produces a compressed graphic
file that can be opened by a variety of graphic
software packages across a variety of computer
platforms. A separate file is produced for each image
scanned.
Background
Suppression
This feature reduces or
eliminates the dark
background resulting from
scanning colored paper or
newspaper originals.
•Off: Select if Background Adjustment is not required.
•Auto: Select to optimize the background.
•Enhance: Select a higher number for a more vivid
background.
•Erase: Select a higher number for a lighter
background.
Lighten/Darken Adjusts the lightness or
darkness of the output.
•Lighten: To lighten the image, touch the settings to
the left of the scale. Works well with dark originals.
•Normal: This setting works well with standard typed
or printed originals.
•Darken: To darken the image, touch the settings to
the right of the scale. Works well with light print.
Feature Description Options
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Scan Using TWAIN and WIA
TWAIN and Windows Image Acquisition (WIA) scanner drivers are provided for your device for
scanning images. You can import images from the scanner into a folder on your computer using a USB
cable connection, through your scanning software application.
The TWAIN and WIA scanner drivers for Windows are supplied on the CD delivered with your device,
additional software, and Macintosh and Linux drivers can be downloaded from
www.xerox.com/office/B215support.
1. Make sure that the printer is connected to your computer and powered on.
2. Install the TWAIN/WIA scanner drivers. For details, refer to Installing Printer Software.
3. At the printer, load originals face up into the automatic document feeder, or place a single original
face down on the document glass.
4. At your computer, open the application where you want to scan the image.
5. In the application, ensure that your printer is set as the active scanning device. To acquire the
image, select the appropriate menu item for initiating a new scan.
6. From the scanning source menu, select an option:
• For the document glass, select Flatbed.
• For the automatic document feeder, select Document Feeder.
7. Select other scan driver settings as needed.
8. To preview the document, or to select a portion of the document to scan, select Preview.
The printer scans a preview of the image.
Note: The preview feature is available only for documents loaded on the document glass.
9. To resize the frame, select the corner points, then move them.
10. For most scanning applications, to begin scanning, click Scan.
The printer scans your original documents and saves the images to the output destination specified in
the software application.
Note: Different software applications have different default settings for the output. For details,
refer to the documentation provided with your application.
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Macintosh Scanning
This section describes the procedure for scanning using applications on a Macintosh computer running
Mac OS X 10.9 or later.
For Macintosh scanning, the Printer Driver with the Printers & Scanners program, or an application such
as Image Capture must be installed. Printer drivers for Macintosh can be downloaded from
www.xerox.com/office/B215support.
Before you begin:
• Ensure the Scan function has been set up for your device. For details, refer to Installation and
Setup.
• Ensure the applications required are loaded on your Macintosh computer and ready to use.
Use TWAIN-compliant software to apply more scan options. You can also scan using TWAIN-compliant
software, such as Adobe Photoshop. For information about using the TWAIN driver, refer to Scan Using
TWAIN and WIA.
Scanning Using the Printers and Scanners Program
Make sure that the printer is powered on and connected to your computer using a USB cable, or
installed on the network. Download and install the scan driver, refer to Installing Printer Software.
1. At the printer, load originals face up into the automatic document feeder, or place a single original
face down on the document glass.
2. At your Macintosh computer, open System Preferences, then select Printers & Scanners.
3. From the list of printers, select the printer required.
4. Select Scan, then click Open Scanner.
5. Select the features for the scan job.
For information about the scan options, refer to Macintosh Scan Options.
6. Click Scan.
The original document is scanned and saved to the specified folder.
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Scanning Using the Image Capture Application
Make sure that the printer is powered on and connected to your computer using a USB cable, or
installed on the network. Download and install the scan driver, refer to Installing Printer Software.
1. At the printer, load originals face up into the automatic document feeder, or place a single original
face down on the document glass.
2. At your Macintosh computer, open the Applications folder and click Image Capture.
3. From the list of Devices, select the printer required.
Note: Network devices are listed as SHARED devices.
4. Select the features for the scan job.
For information about the scan options, refer to Macintosh Scan Options.
5. Click Scan.
The original document is scanned and saved to the specified folder.
Note: If scanning does not operate in Image Capture, update Mac OS to the latest version. Image
Capture operates correctly in Mac OS X 10.3.9 or higher, and Mac OS X 10.4.7 or higher.
Macintosh Scan Options
Feature Description Option
Scan Mode Use this option to select the scanning
input area.
• Flatbed: From the document glass
• Document Feeder
Kind Select to produce black and white,
grayscale or color output.
•Text
• Black and White
• Color
Resolution Affects the appearance of the scanned
image. A higher resolution produces a
better quality image. A lower resolution
reduces communication time when
sending the file over the network.
• 75 dpi - 600 dpi
Size Allows you to specify the size of the
image to be scanned. Use Custom Size
to enter non-standard size.
• A4, Letter, Legal
• Use Custom Size
Orientation Use to specify the orientation of the
original document being scanned.
•Portrait
• Landscape
•Reversed Portrait
• Reversed Landscape
Scan To Use to specify the destination for the
file being scanned.
• A list of available folders is displayed.
• Use Other to select additional
folders.
Name Use to create a name for the scanned
document.
Enter a name for the scanned file. The
file name is appended with a number for
subsequent scans.
Scan To
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Format Determines the type of file created. JPEG, TIFF, PNG, JPEG 2000, GIF, BMP,
PDF
Image Correction Use to adjust the image quality settings
used when scanning the original
documents.
•None
• Manual: Brightness, Tint,
Tem pe ra ture
Feature Description Option
Scan To
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Linux Scanning
This section describes the procedure for scanning using applications on a Linux computer. For
information about the supported Linux Operating Systems, refer to System Requirements.
For Linux scanning, the Unified Linux Driver with a scanning application such as Simple Scan, or GIMP
must be installed. Printer drivers for Linux Operating Systems can be downloaded from
www.xerox.com/office/B215support.
Before you begin:
• Ensure the Scan function has been set up for your device. For details, refer to Installation and
Setup.
• Ensure the applications required are loaded on your Linux computer and ready to use.
Scanning Using Simple Scan
Make sure that the printer is powered on and connected to your computer using a USB cable, or
installed on the network. Download and install the Unified Linux Driver, refer to Installing Printer
Software.
1. At the printer, load originals face up into the automatic document feeder, or place a single original
face down on the document glass.
2. Open the Simple Scan application.
3. To select the scanner, click the menu icon and select Preferences. From the Scanner list, select the
printer.
4. To select additional scanning preferences, choose options from the Scanning and Quality tabs,
then click X.
5. From the Scan menu, select scan options required:
Feature Description
Single Page Use this option to scan a single page from the
document glass.
All Pages From Feeder Use this option to scan multiple pages loaded into
the Automatic Document Feeder.
Multiple Pages From Flatbed Use this option to scan a multi-page job using the
document glass. Load original documents one at a
time.
Text or Photo Use this option to select the type of originals being
scanned.
Scan To
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6. To scan the original document, click Scan.
7. Click the button to switch to Scanners Configuration.
The Simple Scan preview window displays the scanned image.
8. Adjust the image as required:
• To rotate the image, use the Arrow icons.
• To crop the image use the Scissor icon.
• To delete the image, use the Trash icon.
9. To save the file, click the Download icon, then navigate to the file location required.
10. To select a different file type, choose the file type required from the File Format menu.
11. To change the file name, type the file name required, then click Save.
Fax
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Fax
Fax Overview
You can adjust the default settings for Fax jobs. For information about customizing the Fax service,
refer to Fax Settings.
You can use the Fax feature to do the following tasks:
• Delay the send of your fax job for up to 24 hours.
• Send a fax from your computer.
• Forward fax documents to an email address.
Sending a Fax
1. At the printer control panel, press the Home button.
2. Load your original documents:
• Use the document glass for single pages or paper
that cannot be fed using the automatic document
feeder. Lift the document feeder, then place the
original document face down in the upper-left
corner of the document glass.
• For single or multiple pages, use the automatic
document feeder. Remove any staples and paper
clips from the pages. Insert the original documents
face up in the document feeder, with the top of the
page entering the feeder first. Adjust the paper
guides so that they fit against the original
documents.
You can use Fax to fax documents to a fax number, or individual contact, or to a
group of contacts. When you send a fax from the printer control panel, the
document is scanned and transmitted to a fax device using a dedicated
telephone line.
Before using Fax, set up and configure the Fax functions and features on the
printer. For details, refer to Fax Settings.
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3. Touch Fax.
4. Enter recipients:
• To enter the fax number manually, touch Enter Manually. Type the recipient fax number
using the touch screen keypad, then touch
Confirm.
Note: To insert a pause as needed, touch the - Dial Pause symbol. To enter longer pauses, touch
the - Dial Pause symbol multiple times. To access additional special characters, touch the Special
Characters icon in the lower right corner.
• To select a contact or group from the Address Book, touch Address Book, then touch Contact
or Group. Select a recipient or group from the list.
Note: For information about using the Address Book search function, refer to Searching the
Address Book.
• To add more recipients, touch + Add Recipient, then enter fax number manually, or select a
contact or group from the Address Book.
Note: For details about using the Address Book and managing and creating contacts, refer to
Address Book.
• To view details for a recipient, touch the recipient in the list, then touch View Details. To
remove a recipient from the recipient list, touch the Trash icon.
5. Adjust the fax settings as needed.
For details about all available features, refer to Fax Options.
Note: Use the scroll function to access all feature screens.
6. To start the scan, touch Send. If you placed documents in the automatic document feeder,
scanning continues until the feeder is empty.
7. To return to the home screen, press the Home button.
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Sending a Delayed Fax
1. At the printer control panel, press the Home button.
2. Load your original documents:
3. Touch Fax.
4. Enter recipients:
• To enter the fax number manually, touch Enter Manually. Type the recipient fax number
using the touch screen keypad, then touch
Confirm.
Note: To insert a pause as needed, touch the - Dial Pause symbol. To enter longer pauses, touch
the - Dial Pause symbol multiple times. To access additional special characters, touch the Special
Characters icon in the lower right corner.
• To select a contact or group from the Address Book, touch Address Book, then touch Contact
or Group. Select a recipient or group from the list.
Note: For information about using the Address Book search function, refer to Searching the
Address Book.
• To add more recipients, touch + Add Recipient, then enter fax number manually, or select a
contact or group from the Address Book.
Note: For details about using the Address Book and managing and creating contacts, refer to
Address Book.
• To view details for a recipient, touch the recipient in the list, then touch View Details. To
remove a recipient from the recipient list, touch the Trash icon.
5. Touch Delay Send.
6. To enable the delayed fax feature, touch Send Time, then set the fax send time:
• To set the time to send the fax, touch the + and - buttons to adjust the hour and minutes.
• To specify the clock format, touch AM, PM or 24H.
• To confirm the settings, touch
Confirm.
7. Adjust additional fax settings as needed.
For details about all available features, refer to Fax Options.
Note: Use the scroll function to access all feature screens.
8. Touch Send. The fax is scanned and saved, then sent at the time that you specified.
9. To return to the home screen, press the Home button.
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Sending a Fax From Your Computer
You can send a fax from your PC without going to the printer with your hard copy original. With this
convenient feature, you send your file to the fax device as you do a print job, and then the printer sends
out your file as it does a fax job.
To send a fax from your PC you will need to install the PC-Fax software and customize the software
settings. Refer to Installation and Setup for these setup instructions.
Sending a Fax From an Application using the Printer Driver
1. Open the document you want to send.
2. Select Print from the File menu.
The Print window is displayed. It may look slightly different depending on your application.
3. Select Xerox MFP PC Fax from your printer list in the Name drop-down list box.
4. Select Printer Properties, then select OK.
The Fax Properties screen displays.
5. Send the fax using one of the following methods:
Specify fax options before sending: If this option is selected, you can set fax options, such as
image quality and cover page settings, before sending the fax.
a. Enter fax recipient details and select options:
•Address Book: To add a fax recipient from an address book, select the address book
required. You will be able to select recipients from the address book on the Fax Options
screen, before sending the fax.
•Notify me on delivery: Select this option to receive a notification when the fax is
delivered to the fax recipient.
•Fax Transmission History: Use this option to display information about previous fax
transmissions.
•Layout: Use the layout options to specify the paper size and orientation of the fax
document.
•Advanced: Use the advanced settings to enter accounting or ID information if a
third-party job accounting system has been configured to work with PC Fax.
b. Click OK. The Print window reappears.
c. Click OK. The Fax Options page appears.
d. Select the Fax Options required:
• Check that the correct printer is identified at top. If not, select Change and select the
printer required.
• Select a Recipient from the pull-down menu, or type in a recipient address, or click the
Address Book button to search for an address. You can specify up to 15 recipients. To
add a new recipient to the address book, click Add to AddressBook.
• Choose the Quality option: Standard or Fine. Choose the Original Type: Text,
Text/Photo, or Photo.
• To add a cover page and message, select the Use cover page check box. Fill in the text
fields for the cover page.
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• To change the style and layout of the cover page, click Advanced. The Fax Cover Page
style window appears. Adjust the cover page Basic and Advanced settings as required,
then click OK.
•To receive a notification when the fax is delivered to the fax recipient, click Notify me on
delivery.
•To view the cover page and fax document before sending, click Preview. To return to the
Fax Options window, click Close.
e. Click Send to send the document from your PC to your fax device, which will fax the
document to the destination fax or faxes listed.
Automatically send to: If this option is selected, fax recipients and options are selected on the
current screen, and the fax is sent without creating a cover page or making further option
selections.
a. To manually add a fax recipient, type the fax number in the recipients window. To separate
fax recipients, use a comma.
b. To add recipients from the Fax Address List, click the recipient required and click Add
selected. The fax recipient number is added to the recipients window.
c. To add new entries into the Fax Address List for future use, click Add and enter the recipients
Name and Fax number. To change recipient details, click the recipient in the list, then click
Edit. To remove a recipient from the list, click the recipient, then click Remove.
d. To receive a notification when the fax is delivered to the fax recipient, click Notify me on
delivery.
e. To display information about previous fax transmissions, click Fax Transmission History.
f. Click OK. The Print window reappears.
g. Click OK to send the document from your PC to your fax device, which will fax the document
to the destination fax or faxes listed.
Sending a Fax Using Xerox Easy Printer Manager
1. At your computer, open Xerox Easy Printer Manager.
2. Select the printer.
3. Click FAX. The Send by Fax window appears.
4. To select files for faxing, click Add File. Browse to the file required, then click Open. The file is
added to the file list. Add additional files as required. To remove a file from the list, select the file,
then click Remove.
5. Click Start. The Fax Options page appears.
6. Check that the correct printer is identified at top. If not, select Change and select the printer
required.
7. Select a Recipient from the pull-down menu, or type in a recipient address, or click the Address
Book button to search for an address. You can specify up to 15 recipients. To add a new recipient
to the address book, click Add to AddressBook.
8. Choose the Quality option: Standard or Fine. Choose the Original Type: Text, Text/Photo, or
Photo.
9. To add a cover page and message, select the Use cover page check box. Fill in the text fields for
the cover page.
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10. To change the style and layout of the cover page, click Advanced. The Fax Cover Page style
window appears. Adjust the cover page Basic and Advanced settings as required, then click OK.
11. To receive a notification when the fax is delivered to the fax recipient, click Notify me on delivery.
12. To view the cover page and fax document before sending, click Preview. To return to the Fax
Options window, click Close.
13. Click Send to send the document from your PC to your fax device, which will fax the document to
the destination fax or faxes listed.
Fax Options
Your device provides the following options to customize your Fax jobs. For information about changing
the default Fax settings, refer to Fax Settings.
Note: Some options may be unavailable depending on your printer setup.
Feature Description Options
Original Type Used to improve the
image quality by selecting
the document type for the
originals.
•Text: Use for originals containing mostly text.
•Text and Photo: Use for originals with mixed text and
photographs.
•Photo: Use when the originals are photographs.
Lighten/Darken Adjusts the lightness or
darkness of the output.
•Lighten: To lighten the image, touch the settings to
the left of the scale. Works well with dark originals.
•Normal: This setting works well with standard typed
or printed originals.
•Darken: To darken the image, touch the settings to
the right of the scale. Works well with light print.
Resolution Affects the appearance of
the scanned image. A
higher resolution produces
a better quality image. A
lower resolution reduces
communication time when
sending the file over the
network.
•Standard (200 x 100 dpi): Recommended for average
quality text documents and line art. Does not produce
the best image quality for photos and graphics.
•Fine (200 dpi): Recommended for original documents
that have thin lines, small font sizes, or for image
enlargement.
•Super Fine (300 dpi): Intended for
commercial-quality printing. This option will produce
a large file size and can take longer to transmit over a
telephone line.
Background
Suppression
This feature reduces or
eliminates the dark
background resulting from
scanning colored paper or
newspaper originals.
•Off: Select if Background Adjustment is not required.
•Auto: Select to optimize the background.
•Enhance: Select a higher number for a more vivid
background.
•Erase: Select a higher number for a lighter
background.
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Original Size Allows you to specify the
size of the image to be
scanned.
•A4 (210x297mm)
•A5 (148x210mm)
•B5 (182x257mm)
•Executive (7.25 x 10.5”)
•Letter (8.5x11”)
•Folio (available only when an original is in the ADF)
•Legal (available only when an original is in the ADF)
•Custom: Use this option to enter a custom size image.
Send Header Text It is unlawful to send a fax
message without the
proper header text. To
ensure that the following
information is included on
all faxes, use the Send
Header Text option.
•On
•Off
Delay Send You can set a time in the
future for the printer to
send your fax job. You can
delay the send of your fax
job for up to 24 hours.
•Off: Delay Send is not required.
•Send Time: Select the time to send the fax and the
clock format.
Feature Description Options
USB
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USB
USB Overview
To create a print-ready file, select the Print to File option when you print your documents from
programs such as Microsoft Word. From advanced publishing programs, there may be several methods
to create print-ready files.
Printing from a USB Flash Drive
You can print a file stored on a USB Flash drive. The USB port is on the front of the printer.
Note:
•If the device is in Power Saver mode, before proceeding with the Print job, to wake the
device, press the Power On/Off button.
•Only USB Flash drives formatted to the typical FAT32 file system are supported.
1. Insert the USB Flash drive into the USB memory port on the printer.
2. At the USB Drive has been detected screen, touch Print from USB.
Note: If this feature does not appear, enable the feature. For more information, refer to USB
Settings.
3. Browse to the folder and files required. Touch the check box for each file required.
4. Touch
Confirm.
5. Confirm that the required files are listed.
• To select more files, touch +, then select additional files.
• To remove a file name from the list, touch the file name.
6. Select the quantity, and 2-sided printing options.
7. Touch Print.
8. When you are finished, remove the USB Flash drive.
Use the USB feature to print jobs already stored on a USB drive. Jobs in a
print-ready format, such as PDF, TIFF, or JPEG, can be printed. Images can also
be scanned at the device and stored on the USB drive.
USB
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Scanning to a USB Drive
You can scan a document and store the scanned file on a USB Flash drive. The Scan to USB function
produces scans in .jpg, .pdf, .pdf (a), .xps, and .tif file formats.
Note:
•If the device is in Power Saver mode, before proceeding with the USB scan, to wake the
device, press the Power On/Off button.
•Only USB Flash drives formatted to the typical FAT32 file system are supported.
To scan to a USB Flash drive:
1. Insert the USB Flash drive into the USB memory port on the printer.
2. At the USB Drive has been detected screen, touch Scan to USB.
Note: If this feature does not appear, enable the feature. For more information, refer to USB
Settings.
3. To save the scanned file to a specific folder on the USB Flash drive, navigate to the directory where
you want to save your file, then touch
Confirm.
4. To save the scanned document as a specific file name, touch the attachment file name, then enter
a new name using the touch screen keypad. Touch
Confirm.
5. To save the scanned document as a specific file format, touch the attachment file format, then
select the required format.
6. Adjust scanning features as needed.
Note: Use the scroll function to access all feature screens.
7. To begin the scan, touch Scan. The printer scans your images to the folder that you specified.
When you are finished, remove the USB Flash drive.
Device
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Device
Device Overview
You can configure many Device options to meet your individual needs. For details about configuring.
Device Options
The following Device options are available:
Device gives you access to information about your printer, including the serial
number and model. You can view the status of the paper trays, billing and
supplies information, and print Information Pages.
Option Description
Language Language allows you to set the language that appears on the
control panel.
About The About option provides an overview of your device and its
current settings and status.
Information Pages Your printer has a set of Information Pages that you can print. These
pages include configuration, supplies usage, billing information and
more. For more information, refer to Information Pages.
Notifications Use the Notifications option to see details of current alerts or faults
on the device. A History button displays fault codes and the date
that the fault occurred on the device.
Paper Trays Use the Paper Trays option to see the paper size, type, and color set
for each paper tray and the tray-capacity status.
Supplies Use the Supplies option to monitor the status of the components
you can replace. The supply level and estimated number of
impressions or days left for each unit is displayed.
Billing Meters Use the Billing Meters option to view the serial number and the total
number of impressions made by your device.
General Use the General option to customize settings such as the
power-saver modes, date and time, and control panel brightness.
You can configure the General settings using the device control
panel, or by using Xerox
®
CentreWare
®
Internet Services.
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For information about changing network and service settings, refer to Installation and Setup.
About
The About option provides an overview of your device and current settings and status. You can access
Information Pages and reports using this option.
Supply Status
You can check the status and percentage of life remaining for your printer supplies at the control panel
or from Xerox
®
CentreWare
®
Internet Services. When printer supplies near their replacement time,
warning alerts appear on the control panel. You can customize the alerts that appear on the control
panel and configure email alert notifications.
To check the supplies status and set up alerts using Xerox
®
CentreWare
®
Internet Services, refer to
Configuring Alert Notifications.
Checking the Supplies Status at the Control Panel
1. At the printer control panel, press the Home button.
2. Touch Device
Supplies.
The device displays status information for each printer supply item.
3. To return to the home screen, press the Home button.
Checking Supplies Status Using Xerox
®
CentreWare
®
Internet Services
1. At your computer, open a Web browser. In the address field, type the IP address of the printer,
then press Enter or Return.
2. Select Status.
3. Select Consumables.
Toner Cartridge and Drum Cartridge status information is displayed.
Network Use the Connectivity option to configure network settings at the
control panel, or join another wireless network.
App Defaults Use this option to set default settings for each of the services.
Option Description
Device
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Checking Supplies Status Using Xerox Easy Printer Manager
1. At your computer, open Xerox Easy Printer Manager.
2. Select the printer.
3. Select the Home page.
Device status, Supplies information and Paper information is displayed.
Billing Meter Information
You can view billing meter information at the control panel or from Xerox
®
CentreWare
®
Internet
Services. The billing meter displays the total number of impressions that the printer generated or
printed during its lifetime. You cannot reset the counters. A page is counted as one side of a sheet of
paper. For example, a sheet of paper that is printed on two sides counts as two impressions.
Note: If you provide regular billing information for your device, you can use SMart eSolutions to
simplify the process. You can enable SMart eSolutions to send billing meter readings to Xerox
automatically so that you do not have to collect the readings manually. For more information,
refer to Configuring SMart eSolutions.
Viewing Billing Information at the Control Panel
1. At the printer control panel, press the Home button.
2. Touch Device
Billing Meters.
The printer serial number and number of impressions is shown.
3. To return to the home screen, press the Home button.
Viewing Billing Information using Xerox
®
CentreWare
®
Services
1. At your computer, open a Web browser. In the address field, type the IP address of the printer,
then press Enter or Return.
2. Select Properties.
3. Select the General Setup link.
4. Select the Billing & Counters link.
5. To view the printer serial number and total impressions, select Billing Information. To update the
page, select the Refresh option.
6. To view the count for each type of device usage, select Usage Counters. To update the page,
select the Refresh option.
Address Book
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Address Book
Address Book Overview
The device can also be configured to use a network address book if the LDAP function has been set up.
For details about setting up a network Address Book, refer to Email Settings.
Using and Editing the Address Book at the Control Panel
Adding Contacts in the Address Book at the Control Panel
1. At the printer control panel, press the Home button.
2. Touch Address Book.
3. Touch the + Add Contact.
4. Enter the contact details:
•Name: To enter the contact name, touch Name, then use the touch screen keypad. Touch
Confirm.
•Email: To enter the email address, touch Email, then use the touch screen keypad. Touch
Confirm.
•Fax: To enter a fax number for the contact, touch Fax, then use the touch screen keypad.
Tou ch
Confirm.
•Scan to Network: To enter a scan to network location for the contact, use Xerox
®
CentreWare
®
Internet Services. For details, refer to Adding or Editing Contacts in the Address Book Using
Xerox
®
CentreWare
®
Internet Services.
5. To save the contact, touch
Confirm.
6. To return to the home screen, press the Home button.
Use the device Address Book to store addresses for all your Fax, Scan and Email
jobs. Once the device Address Book has been setup during installation and
setup, you can enter individual addresses and fax numbers and create groups,
and store them in your device Address Book for repeated use.
You can create and save contact information for individual contacts or groups.
You can manage address book contacts at the control panel, or using Xerox
®
CentreWare
®
Internet Services.
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Editing or Deleting Contacts in the Address Book at the Control Panel
1. At the printer control panel, press the Home button.
2. Touch Address Book.
3. From the Address Book, touch a contact name, then touch the Edit icon.
4. To change contact information, touch the information that you want to update, edit as needed,
then touch
Confirm.
5. To save your contact changes, touch
Confirm.
6. To delete a contact, touch Delete Contact, then touch Yes to confirm.
7. To return to the home screen, press the Home button.
Searching the Address Book
1. At the printer control panel, press the Home button.
1. Touch Address Book.
2. Touch the Search icon, then enter the name required and touch
Confirm.
A list of matching entries is displayed. If no entries match the email address, touch Cancel or
Retry.
3. From the list, touch the contact required.
Adding or Editing Contacts in the Address Book Using
Xerox
®
CentreWare
®
Internet Services
Adding Contacts in the Address Book Using Xerox
®
CentreWare
®
Internet Services
1. At your computer, open a Web browser, and in the address field, type the IP address of the printer,
then press Enter or Return.
2. Click Address Book.
3. Click the Add button.
4. Provide information for the following fields:
•First Name: Type the first name that you want to appear in the Address Book.
•Last Name: Type the last name that you want to appear in the Address Book.
•Company: Type the company name to which the contact is associated.
•Display Name: Type the name of the contact as you want the name to appear on the printer
control panel. The Display Name is required.
•Email: Type the email address for the address book contact.
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5. Click the Scan To Destination plus icon.
6. Provide information for the following fields:
•Nickname: Type the name of the scan destination. The nickname is required.
•Protocol: Select the format of the file transfer.
•Address Type: Identify the address type of your computer. Select IPv4 Address or Host
Name, then enter the required information.
•Document Path: Enter the path, and the directory or folder name where the scanned files are
stored on your computer.
•Login Name: Enter your computer user name. The Login Name is required.
•Password: Enter your computer login password.
•Retype Password: Enter your login password again.
Note: If authentication is required for scan locations, enter a valid login name and password.
7. To save the new password, click Select to save new password.
8. To add another contact, click Add Another Contact After Saving.
9. Click Save.
Adding Groups in the Address Book Using Xerox
®
CentreWare
®
Internet
Services
1. At your computer, open a Web browser, and in the address field, type the IP address of the printer,
then press Enter or Return.
2. Click Address Book.
3. Click Groups.
4. Click the Add Group button.
5. In the Group Name field, type the group name.
6. To add contacts to the group:
• To add individual members to the group, click each contact required. Each contact selected is
added to the Group Members list.
• To add all contacts to the group, click Add All.
7. To remove contacts from the group:
• To remove individual members from the group, click each contact requiring removal. Each
contact selected is removed from the Group Members list.
• To remove all contacts from the group, click Remove All.
8. Click Save.
Address Book
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Editing or Deleting Contacts in the Address Book Using Xerox
®
CentreWare
®
Internet Services
1. At your computer, open a Web browser, and in the address field, type the IP address of the printer,
then press Enter or Return.
2. Click Address Book.
3. Select the contact requiring editing or deleting.
4. Edit or delete the contact:
• To edit the selected contact name or contact information, click Edit. Edit the information as
needed. To save the changes, click Save.
• To delete the selected contact from the Address Book, click Delete. At the prompt, click OK.
Editing or Deleting Groups in the Address Book Using Xerox
®
CentreWare
®
Internet Services
1. At your computer, open a Web browser, and in the address field, type the IP address of the printer,
then press Enter or Return.
2. Click Address Book.
3. Select the group requiring editing or deleting.
4. Edit or delete the group:
• To edit the selected group name or members, click Edit Group. Edit the information as
needed. To save the changes, click Save.
• To delete the selected group from the Address Book, click Delete Group. At the prompt, click
OK.
Importing Contacts into the Address Book Using Xerox
®
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®
Internet Services
1. At your computer, open a Web browser, and in the address field, type the IP address of the printer,
then press Enter or Return.
2. Click Address Book.
3. From the drop-down menu, click Import From File.
4. Click Browse, then select the Address Book file that you want to import.
Note: You can import only .csv files.
5. For Record Delimiter, from the drop-down menu, select the delimiter used in the file.
6. For Remove Bracket, to remove brackets from the file, select the check box.
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7. For Existing Content Management, click Add new contacts to the existing Device Address Book
or Replace existing Device Address Book with the new contacts.
8. Click Upload File.
9. Verify the information in the address book fields.
10. Click Import.
Exporting Contacts from the Address Book Using Xerox
®
CentreWare
®
Internet Services
1. At your computer, open a Web browser, and in the address field, type the IP address of the printer,
then press Enter or Return.
2. Click Address Book.
3. From the drop-down menu, click Export.
4. For Delimiter, from the drop-down menu, select the delimiter required.
5. For Export in Legacy Mode, to display name and email information only, select the check box.
6. Click Export, then save the file to the location required.
The address book information is exported to a .csv file.
Jobs
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Jobs
Jobs Overview
Managing Jobs
From the control panel Jobs menu, you can view a list of active or completed jobs. You can delete and
stop an active job from printing from the job progress screen, or from the Jobs service. For more
information, refer to Deleting at Job at the Control Panel.
From the Jobs window in Xerox
®
CentreWare
®
Internet Services, you can view a list of active and
completed print jobs. For more information, refer to Managing Jobs Using Xerox
®
CentreWare
®
Internet
Services.
A print job can be held by the printer when it is unable to complete the job. For example, when the
printer needs attention, paper, or supplies. When the condition is resolved, the printer automatically
resumes printing.
Deleting at Job at the Control Panel
1. To delete a job from the job progress screen:
a. From the job progress screen, touch Delete.
b. Touch Yes to delete, or No to resume.
2. To delete a job from the Jobs list:
a. At the printer control panel, press the Home button.
b. Touch Jobs.
c. Touch the name of the print job, then touch the Trash icon.
d. Touch Yes to delete, or No to resume.
3. To return to the home screen, press the Home button.
Use Jobs to view current jobs and view a list of completed jobs. You can also
use Jobs to delete a job.
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Managing Jobs Using Xerox
®
CentreWare
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Internet
Services
You can view a list of active jobs and delete print jobs from the Active Jobs list in Xerox
®
CentreWare
®
Internet Services. You can use Xerox
®
CentreWare
®
Internet Services to submit jobs for printing at the
device. You can print pdf, .ps, .pcl, .prn, .xps, .jpg, .tif and .txt files directly from Xerox
®
CentreWare
®
Internet Services without opening another application or the print driver. The files can be stored on a
local computer hard drive, mass storage device, or network drive.
1. At your computer, open a Web browser. In the address field, type the IP address of the printer,
then press Enter or Return.
2. Select Jobs.
3. Click the job name.
4. Do one of the following:
• To pause the print job, click Pause. To resume the print job, click Resume.
• To delete the print job, click Delete. At the prompt, click Delete.
Submitting Jobs for Printing Using Xerox
®
CentreWare
®
Internet Services
1. At your computer, open a Web browser. In the address field, type the IP address of the printer,
then press Enter or Return.
2. Select Print.
3. Select the print options required.
4. To select a file to print, click Browse. Browse to the file required, click the file and select Open.
5. Click the Submit Job.
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5
Printing
This chapter includes:
• Printing Overview ......................................................................................................................................................... 159
• Printing Using Windows ............................................................................................................................................ 160
• Xerox Easy Printer Manager .................................................................................................................................... 169
• Printing Using Macintosh ......................................................................................................................................... 170
• Printing Using Linux .................................................................................................................................................... 173
• Printing Using Xerox
®
CentreWare
®
Internet Services .................................................................................. 176
Printing Overview
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Printing Overview
This product produces high quality prints from electronic documents. You can access the printer from
your computer by installing the appropriate print driver. To access the many print drivers which can be
used with your printer, refer to the Software and Documentation CD delivered with your printer, or
download the latest versions from www.xerox.com/office/B215drivers.
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Printing Using Windows
The following provides an overview of the print procedure and features available when printing using
Windows.
Note:
•Some options may be unavailable depending on your printer model and configuration.
•Images are representative only.
Print Procedure
Documents can be printed from your computer using the print drivers supplied. The print driver must be
loaded on each PC which uses the device for printing.
Note: When you select an option in Printing Properties or Preferences, you may see a warning
mark or . A mark means you can select that certain option but it is not recommended,
and a mark means you cannot select that option due to the device setting or environment.
1. Select Print in your application.
2. From the Printer drop- down menu, select your printer.
3. Select Printer Properties or Preferences to make your print selections on the individual tabs. For
more information refer to the following:
•Favorites Tab
•Basic Tab
•Paper Tab
•Graphics Tab
•Advanced Tab
•Xerox Tab
4. Select OK to confirm your selections.
5. Select Print or OK to print your document.
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Print Options
Paper, Device and Printer Status
Additional options are available on some tabs which provide information about your device.
Paper Tab
The Paper tab, in the right panel, is visible on each main tab except for the Favorites and Xerox tabs. It
displays a graphical summary of your selections.
Device Tab
The Device tab, in the right panel, is visible on each main tab except for the Favorites and Xerox tabs. It
displays a summary of the device settings.
Printer Status
Note: The Printer Status window and its contents shown in this user guide may differ depending
on the printer or operating system in use.
The Printer Status option, which is visible on each tab, monitors and informs you of the device status.
The Xerox Printer Status dialog includes the following options:
•Toner Level: You can view the level of toner remaining in the toner cartridge.
•Option: You can set printing job alert related settings.
•Order Supplies: You can order replacement supplies online.
•User’s Guide: Use this option to access the User Guide when an error occurs. You can then open
the troubleshooting section in the user guide.
Favorites Tab
The Favorites tab lists default favorites and user-generated favorites.
The Favorites option, which is visible on each tab except for the Xerox tab, allows you to save the
current preferences for future use.
To save a Favorites item, follow these steps:
1. Change the settings as needed on each tab.
2. Click Save.
3. Enter a name and a description, and then select the desired icon.
4. Click OK. When you save Favorites, all current driver settings are saved.
To use a saved setting, select it in the Favorites tab. The printer is now set to print according to the
settings you have selected.
To delete a saved setting, select it in the Favorites tab and click Delete.
Note: Only user-generated favorites can be deleted.
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Default Favorites
The printer provides a set of regularly used favorites.
•Last Used Setting: This favorite enables you to print with the last used settings.
•Normal Printing: This favorite enables you to print with all factory default settings.
•2-Sided Printing: This favorite enables you to save paper by printing on 2-sides of a sheet.
•2-in-1 Printing: This favorite enables you to save paper by printing 2 pages on one side of a sheet.
•Booklet Printing: This favorite reduces the original document images to fit two images on each
side of the printed page. Page images are reordered to enable you to fold the paper after printing
to make a booklet.
Preview Tab
The Preview tab, in the right panel, is visible only on the Favorites tab. It displays a graphical summary
of your selections.
Details Tab
The Details tab, in the right panel, is visible only on the Favorites tab. It displays a summary of the
selected Favorite and notes incompatible options.
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Basic Tab
The Basic tab provides selections for the print mode to use and options to adjust how the document
appears on the printed page. These options include orientation settings, layout options, and 2-sided
printing settings.
Note: Some options may be unavailable depending on your printer model and configuration.
Orientation
Orientation allows you to select the direction in which information is printed on a page.
•Portrait: Prints across the width of the page, letter style.
•Landscape: Prints across the length of the page, spreadsheet style.
•Rotate 180 Degrees: Allows you to rotate the page 180
degrees.
Layout Options
Layout Options allow you to select a different layout for your output. You can select the number of
pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be
reduced in size and arranged in the order you specify.
•Single Page Per Side: Use this option if the layout does not require changing.
•Multiple Pages Per Side: Use this option to print multiple pages on each page. You can print up to
16 pages on one sheet. Select the number of images required on each side, the page order and if
borders are required.
•Poster Printing: Use this option to divide a single-page document onto 4, 9 or 16 segments. Each
segment will be printed on a single sheet of paper for the purpose of pasting the sheets together
to form one poster-size document. Select Poster 2x2 for 4 pages, Poster 3x3 for 9 pages, or Poster
4x4 for 16 pages. Then choose the overlap amount in mm or inches.
•Booklet Printing: This option reduces the original document images to fit two images on each
side of the printed page. Page images are reordered to enable you to fold the paper after printing
to make a booklet.
Page Border: Use this option to select from a variety of borders for your output.
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2-Sided Printing
You can print on both sides of a sheet of paper. Before printing, decide how you want your document
oriented.
•Printer Default: If you select this option, this feature is determined by the settings made on the
control panel of the printer.
•None: The document is printed single-sided.
•Long Edge: This is the conventional layout used in book binding.
•Short Edge: This is the type often used with calendars. The second side images are rotated 180
degrees.
Smart Duplexing
If the Smart Duplexing mode has been enabled in Xerox
®
CentreWare
®
Internet Services, 2-Sided
printing is selected or deselected automatically. Use Smart Duplexing to reduce the amount of energy
and paper used in the printing process.
For information about enabling Smart Duplexing, refer to Configuring SMart eSolutions.
Paper Tab
Use the Paper Tab options to set the basic paper handling specifications when you access the printer
properties.
Copies
This allows you to choose the number of copies to be printed. You can select 1 to 999 copies.
Collate
Select this check box to collate multi-page jobs automatically to produce output in sets.
Paper Options
Select the Paper or Envelope tab and choose the settings required for your job:
•Original Size: This allows you to set the size of the original you are printing.
If the required size is not listed in the Size box, select Edit. When the Custom Paper Size Settings
window appears, enter a custom paper size name, then set the paper size. Select OK. The custom
setting appears in the list so that you can select it.
•Output Size: This allows you to set the size of paper required for printing.
•Percentage: Use this option to change the contents of a page to appear larger or smaller on the
printed page. Enter the scaling rate in the Percentage input box.
•Source: Use this option to select the paper tray required. Use Manual Feed Slot when printing on
special materials like envelopes and transparencies. If the paper source is set to Auto Select, the
printer automatically selects the paper source based on the requested size.
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•Type: Set Type to correspond to the paper loaded in the tray selected. This will provide the best
quality printout. If printing Envelopes, ensure the Envelope tab is selected, then select Envelope
type.
•Advanced: The advanced paper options allow you to select a different paper source for the first
page of your document.
• To have the first page printed on a different paper type from the rest of the document select
the paper tray containing the paper required from the Source drop-down menu.
•Use Manual Feed Slot when printing on special materials like envelopes and transparencies.
If the paper source is set to Auto Select, the printer automatically selects the paper source
based on the requested size.
• Select OK to confirm your Advanced selections and return to the Paper tab.
Graphics Tab
Use the following options to adjust the print quality for your specific printing needs.
Quality
This option allows you to select Standard or High Resolution graphics.
Font/Text
•Clear Text: Select this option to darken the text. Choose Minimum, Medium or Maximum to
select the level of darkness required.
•All Text Black: Select this check box to have all text in your document print in solid black,
regardless of the color it appears on the screen.
•Advanced: Use this option to set font options. True Type fonts can be downloaded as Outline or
Bitmap Images or printed as Graphics. Select the Use Printer Fonts option if the fonts do not
require downloading and the printer fonts should be used. Select OK to save your selections.
Graphic Controller
•Edge Enhancement: Use this option to improve image definition.
•Advanced: Use this option to adjust the brightness and contrast levels. Select OK to save your
selections.
Toner Saver
• Select On to save toner.
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Advanced Tab
You can select Advanced output options for your document, such as watermarks or overlay text.
Watermark
This option allows you to print text over an existing document. There are several predefined
watermarks that come with the printer which can be modified, or you can add new ones to the list.
•Using an Existing Watermark: Select the required watermark from the Watermark drop-down
list. You will see the selected watermark in the preview image.
•Creating a New Watermark:
a. Select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
b. Enter a text message in the Watermark Message box. You can enter up to 40 characters. The
message displays in the preview window. When the First Page Only box is checked, the
watermark prints on the first page only.
c. Select the watermark options. You can select the font name, style, size, or shade from the
Font Attributes section and set the angle of the watermark from the Message Angle section.
d. Click Add to add the new watermark to the list.
e. When you have finished editing, click OK.
•Editing a Watermark:
a. Select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
b. Select the watermark you want to edit from the Current Watermarks list and change the
watermark message options.
c. Click Update to save the changes.
d. When you have finished editing, click OK.
•Deleting a Watermark:
a. Select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
b. Select the watermark you want to delete from the Current Watermarks list and click Delete.
Click Yes to confirm the deletion.
c. Click OK.
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Overlay
An overlay is text and/or images stored on the computer hard disk drive as a special file format that
can be printed on any document. Overlays are often used to take the place of preprinted forms and
letterhead paper.
Note: This option is only available when you use the PCL6 Print Driver.
•Creating a New Page Overlay: To use a page overlay, you must first create one containing your
logo or another image.
a. Create or open a document containing text or an image for use in a new page overlay.
Position the items exactly as you want them to appear when printed as an overlay.
b. Select Edit from the Overlay drop-down list. The Edit Overlay window appears.
c. Select Create and type a name in the File name box. Select the destination path, if necessary.
d. Click Save. The name appears in the Overlay List box.
e. Click OK.
f. The overlay document size must be the same as the documents you print with the overlay. Do
not create an overlay with a watermark.
g. Click OK on the Advanced tab page.
h. Click Print or OK in the main Print window.
i. An Are you Sure? message displays. Click Yes to confirm.
•Using a Page Overlay:
a. Select the required overlay from the Overlay drop-down list box. If the overlay file you want
does not appear in the overlay list, select the Edit button and Load Overlay, and select the
Overlay file. If you have stored the overlay file you want to use in an external source, you can
also load the file when you access the Load Overlay window.
b. After you select the file, click Open. The file appears in the Overlay List box and is available for
printing. Select the overlay from the Overlay List box.
c. If necessary, click Confirm Page Overlay When Printing. If this box is checked, a message
window appears each time you submit a document for printing, asking you to confirm your
wish to print an overlay on your document.
d. If this box is not checked and an overlay has been selected, the overlay automatically prints
with your document.
e. Click OK.
• Deleting a Page Overlay:
a. Select Edit from the Overlay drop-down list. The Edit Overlay window appears.
b. Select the Overlay you want to delete from the Overlay List box.
c. Click Delete. When a confirming message window appears, click Yes.
d. Click OK.
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Output Options
Select the required Print order from the drop-down list box:
•Normal: All pages are printed.
•Reverse All Pages: Your printer prints all pages from the last page to the first page.
•Print Odd Pages: Your printer prints only the odd numbered pages of the document.
•Print Even Pages: Your printer prints only the even numbered pages of the document.
Select the Skip Blank Pages check box if you do not want blank pages to be printed.
To add a binding margin, select the Manual Margin check box and select Details to select the margin
position and width.
Xerox Tab
This tab provides version and copyright information as well as links to drivers and downloads, supplies
ordering, and the Xerox Web site.
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Xerox Easy Printer Manager
Xerox Easy Printer Manager is is available for Windows and Macintosh operating systems. Xerox Easy
Printer Manager conveniently provides access to device settings as well as functions such as scanning,
faxing and printing. The Xerox Easy Printer Manger allows you to view the status and manage your
device at your computer.
Xerox Easy Printer Manager installs automatically during driver installation. For details about installing
printer software, refer to Installing Printer Software.
For information about using Xerox Easy Printer Manager, select the ? Help button in the application.
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Printing Using Macintosh
This section explains how to print using a Macintosh. You need to download and install the print drivers
and configure the printer before printing. For information about installing Macintosh print drivers, refer
to Installing Macintosh Drivers.
Print Procedure
When you print with a Macintosh, you need to check the print driver setting in each application you
use. Follow the steps below to print from a Macintosh.
1. Open the document you want to print.
2. Select Print in your application.
3. From the Printer drop-down menu, select your printer.
4. If you have stored preset options you wish to use, from the Presets drop-down menu, select the
preset settings.
5. From the Copies & Pages options, choose the number of copies you want and indicate which
pages you want to print.
To select additional print options, choose the print options page required from the drop-down
menu, then select the settings. For information about print options, refer to Print Options.
6. To save the file in a different print format, from the drop-down menu, choose the format required.
7. Click Print.
Print Options
The following features are provided by your printer.
Note: The setting options may differ depending on the application being used and the Macintosh
OS version.
Copies & Pages
The Copies & Page page provides selections for basic job options.
•Copies: This allows you to choose the number of copies to be printed. You can select 1 to 999
copies.
•Pages: Select the pages or range of pages to print.
•Show Quick Preview: Select this option to display a graphical summary of your selections.
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Media & Quality
Use the Media & Quality page to choose the paper source and paper type required for the print job.
•Feed from: Use this option to select the paper tray required. Use Manual Feed when printing on
special materials like envelopes and transparencies. If Auto Select is selected, the printer
automatically selects the paper source based on the requested size.
•Media Type: Set this option to correspond to the paper loaded in the tray selected. This will
provide the best quality printout. If Auto Select is selected, the printer automatically selects the
media type based on the available paper types.
Layout
The Layout page options allow you to select a different layout for your output. You can select the
number of pages to print on a single sheet of paper and the layout direction. To print more than one
page per sheet, the pages will be reduced in size and arranged in the order you specify.
•Pages per Sheet: Use this option to print multiple pages on each page. You can print up to 16
pages on one sheet. Select the number of images required on each side.
•Layout Direction: Select the order to print the images on the page.
•Border: Use this option to add a border around each page image. Choose the style of border
required.
•Two-Sided: You can print on both sides of a sheet of paper. Before printing, decide how you want
your document oriented. To print 2-Sided output, select On, then choose an option:
•Long-Edge binding: This is the conventional layout used in book binding.
•Short Edge binding: This is the type often used with calendars. The second side images are
rotated 180 degrees.
•Booklet: This option reduces the original document images to fit two images on each side of
the printed page. Page images are reordered to enable you to fold the paper after printing to
make a booklet.
•Reverse page orientation: Your printer prints all pages from the last page to the first page.
•Flip horizontally: Use this option to rotate all pages 180 degrees.
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Paper Handling
Use the Paper Handling options to set the basic paper handling specifications when you access the
printer properties.
•Pages to Print: Use this option to choose the pages to print:
•All page: All pages are printed.
•Odd only: Your printer prints only the odd numbered pages of the document.
•Even only: Your printer prints only the even numbered pages of the document.
•Page Order: Use this option to choose the order to print the pages.
•Automatic: Select this option to choose the default settings.
•Normal: All pages are printed in the order they appear in the source file.
•Reverse: Your printer prints all pages from the last page to the first page.
•Scale to fit paper size: Select this option to reduce or enlarge the image to fit on the paper size
selected.
•Destination Paper Size: This allows you to set the size of paper required for printing.
•Scale down only: Select this option to reduce images to fit on the paper size selected.
Cover Page
The Cover Page options allow you to print a cover page before or after the document.
•Print Cover Page: This option allows you to print a cover page before or after the document
•Cover Page Type: Use this option to select a classification stamp for the cover page.
Using AirPrint
AirPrint is a software feature that allows for driverless printing from Apple iOS-based mobile devices
and Macintosh OS-based devices. AirPrint-enabled printers let you print directly from a Macintosh or
from an iPhone, iPad, or iPod touch. For more information, refer to AirPrint.
Using Google Cloud Print
Google Cloud Print is a service that allows you to print to a printer using your smart phone, tablet, or
any other web-connected devices. For more information, refer to Google Cloud Print.
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Printing Using Linux
To print from a Linux workstation, install either a Xerox print driver for Linux or a CUPS (Common UNIX
Printing System) print driver. Xerox recommends that you install the Unified Linux Driver for your
printer.
For information about installing the Unified Linux Driver, refer to Installing Linux Drivers.
Printing from Linux Applications
Make sure you have configured your device, connected it to your computer, and installed the Unified
Linux Driver software.
To print from an application:
1. Open an application, and select Print from the File menu.
2. In the Print window, select the device from the printer list and select Properties.
3. Select the print options required.
•Paper: This option allows you to change the paper size, orientation, duplex printing options
and the paper tray.
•Device: This option allows you to specify the media type, print quality modes and scaling
options. You can also select the printer language type, color settings and color depth.
4. Click OK to apply the changes and close the Properties window.
5. Click OK to start printing.
The Printing window appears, allowing you to monitor the status of your print job.
Printing with CUPS
You can print many different file types on your printer using the standard CUPS utility, directly from the
command line interface. CUPS supports the use of both the System V (lp) and Berkeley (lpr) printing
commands.
If you use CUPS, ensure that CUPS is installed and running on your workstation. The instructions for
installing and building CUPS are contained in the CUPS Software Administrators Manual, written and
copyrighted by Easy Software Products. For complete information on CUPS printing capabilities, refer
to the CUPS Software Users Manual available from www.cups.org/documentation.php.
To print any document file:
1. To print to a specific printer in System V, type lp -dprinter filename, then press Enter.
2. To print to a specific printer in Berkeley, type lpr -Pprinter filename, then press Enter.
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Printer Options
Using the Printers utility, you can change the various print options for your printer. Printer Properties
can be configured using the Additional Printers Settings option.
1. To access and configure printer settings, navigate to Settings
Devices
Printers.
2. From the list of printers, select your printer, then select the Settings icon.
3. From the menu, select Printing Options.
The Page Setup and Advanced printing options are displayed.
4. Set the Page Setup options:
•Pages per side: You can select the number of pages to print on a single sheet of paper. To
print more than one page per sheet, the pages will be reduced in size.
•Two-sided: You can print on both sides of a sheet of paper. Before printing, decide how you
want your document oriented. Use Short Edge (Flip) to rotate the pages on the second side.
•Orientation: Allows you to select the direction in which information is printed on a page.
•Media Size: This allows you to set the size of paper required for printing.
•Paper Source: Use this option to select the paper tray required. Use Manual when printing on
special materials like envelopes and transparencies. If the paper source is set to Auto Select,
the printer automatically selects the paper source based on the requested size.
•Paper Type: Set this option to correspond to the paper loaded in the tray selected. This will
provide the best quality printout.
5. Set the Advanced options:
•Print Quality: Choose draft to lighten the image and reduce the amount of toner used. Use
Normal for higher quality prints.
6. To set printer properties, select Additional Printer Settings, then select the printer. The Printer
Properties window opens.
The following printer properties are available for configuration:
•Settings: This option allows you to change the printer name and location. The name entered
in this tab displays on the printer list in Printers configuration. You can also change the Device
URL, print a test page and view status information.
•Policies: This tab provides access to the printing policies for the device. You can set sharing
options, Error and Operation policies. Use the Banner options to configure the printer banner
sheet.
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•Access Control: Use this tab to configure access settings.
•Printer Options: Use this tab to set color, quality, paper source and paper size options. Use
the toner save option to reduce toner consumption. Additional options such as Edge
Enhancement and Two-sided printing can be set.
•Job Options: This tab provides access to the options required to program your print job. Enter
the number of copies required, orientation settings, layout options and image quality
settings. You can also increase or decrease the margins, and set scaling options.
•Ink/Toner Levels: This option provides status information about the printer. Click Refresh to
update the page.
•Jobs: This option shows the list of Print jobs. Select Cancel job to cancel the selected job and
select the Show completed jobs check box to see previous jobs on the job list.
7. Click OK to apply the changes and close the Printer Properties window.
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Printing Using Xerox
®
CentreWare
®
Internet
Services
You can print .pdf, .ps, .pcl, .txt, .prn, .tif, .tiff, .jpg, .jpeg and .xps files directly from Xerox
®
CentreWare
®
Internet Services without having to open another application or the print driver. The files can be stored
on a local computer hard drive, mass storage device, or network drive.
Print Procedure
1. At your computer, open a Web browser. In the address field, type the IP address of the printer,
then press Enter or Return.
2. Click Print.
3. Select the Printing, Paper and Delivery options required for the job.
4. Select the print job file using the Browse button. Locate the file required, then click Open.
Note: Only print ready files (*.pdf, *.ps, *.pcl, *.txt, *.prn, *.tif, *.tiff, *.jpg, *.jpeg.) may be submitted
to the device from this page.
5. To submit a job, click Submit Job.
Note: To ensure the job is printed, wait for the Job Submission confirmation window before
navigating to another page.
Print Options
Job Submission provides selections for the print mode to use and options to adjust how the document
appears on the printed page.
Printing
Use the Printing options to select the number of copies, orientation, and 2-Sided printing options.
•Copies: This allows you to choose the number of copies to be printed. You can select 1 to 9999
copies. To use the default setting for number of copies, select the Auto button.
•Orientation: This allows you to select the direction in which information is printed on a page.
•Auto: Selects the default orientation setting.
•Portrait: Prints across the width of the page, letter style.
•Landscape: Prints across the length of the page, spreadsheet style.
•2-Sided Printing: You can print on both sides of a sheet of paper. Before printing, decide how you
want your document oriented.
•Auto: Selects the default 2-Sided Printing setting.
•1-Sided: This option prints on one side of the media. Use this option when printing on
envelopes, labels, or other media that cannot be printed on both sides.
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•2 Sided, Flip on Long Edge: This option prints the job on both sides of the paper to allow
binding on the long edge of the paper. The following illustrations show the result for
documents with portrait and landscape orientations.
•2 Sided, Flip on Short Edge: Prints on both sides of the paper. The images print to allow
binding on the short edge of the paper. The following illustrations show the result for
documents with portrait and landscape orientations.
Paper
You can print on custom paper sizes that are within the minimum and maximum size range supported
by the printer.
•Paper Size: This allows you to set the size of paper required for printing. Select the paper size
required from the list. If the paper size is set to Auto, the printer automatically selects the paper
size based on the original document.
•Paper Type: Set this option to correspond to the paper loaded in the tray selected. This will
provide the best quality printout. If printing Envelopes, ensure the Envelope type is selected. If the
paper type is set to Auto, the printer automatically selects the paper type based on the printer
settings.
Delivery
To print the job now, click the Immediate print option.
To restore the default values of any print job, click the Restore Default Values button.
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6
Paper and Media
This chapter contains information about the different types of stock and stock sizes that can be used
on your printer, available paper trays, and the types of stock and sizes supported by each tray.
This chapter includes:
• Supported Paper............................................................................................................................................................ 180
• Loading Paper ............................................................................................................................................................... 184
• Setting Paper Size and Type .................................................................................................................................... 189
• Media Output Locations ............................................................................................................................................ 192
Supported Paper
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Supported Paper
Your printer is designed to use various paper and other media types. To ensure the best print quality
and to avoid jams, follow the guidelines in this section. For best results, use Xerox paper and media
recommended for your printer.
Ordering Paper
To order paper or other media, contact your local reseller or visit www.xerox.com/office/supplies.
General Paper Loading Guidelines
• Do not overfill the paper trays. When loading paper, do not fill above the Maximum Fill line
indicated by the symbol .
• Adjust the paper guides to fit the paper size.
• Fan paper before loading it in the paper tray.
• If excessive jams occur, use paper or other approved media from a new package.
• Use only paper envelopes. Print envelopes 1-sided only.
• Always use paper and other media that conforms to the specifications.
• Only use the special media recommended for use in laser printers.
• To prevent special media such as transparencies and label sheets from sticking together, remove
them from the exit tray as they are printed.
• Place transparencies on a flat surface after removing them from the printer.
• Do not leave special media in the manual feed slot for long periods of time. Dust and dirt may
accumulate on them resulting in spotty printing.
• To avoid smudging caused by fingerprints, handle transparencies carefully.
• To avoid fading, do not expose the printed transparencies to prolonged sunlight.
• Verify that your labels’ adhesive material can tolerate fusing temperature of 200
o
C (392
o
F) for 0.1
second.
• Ensure that there is no exposed adhesive material between labels.
CAUTION: Exposed areas can cause labels to peel off during printing, which can cause paper
jams. Exposed adhesive can also cause damage to printer components.
• Do not feed a sheet of labels through the printer more than once. The adhesive backing is
designed for one pass only through the printer.
• Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or
otherwise damaged.
Supported Paper
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Paper That Can Damage Your Printer
Some paper and other media types can cause poor output quality, increased paper jams, or damage
your printer. Do not use the following:
• Rough or porous paper
• Inkjet paper
• Non-laser glossy or coated paper
• Paper that has been photocopied
• Paper that has been folded or wrinkled
• Paper with embossed lettering, perforations, or texture that is too smooth or too rough
• Stapled paper
• Envelopes with windows, clasps and snaps, side seams, coated lining, self-adhesive seals, or other
synthetic materials
• Damaged or poorly made envelopes
•Padded envelopes
•Plastic media
CAUTION: The Xerox Warranty or Service Agreement does not cover damage caused by using
unsupported paper or specialty media. Coverage could vary outside these areas. Please contact
your local representative for details.
Paper Storage Guidelines
Storing your paper and other media properly contributes to optimum print quality.
• Store paper in dark, cool, relatively dry locations. Most paper is susceptible to damage from
ultraviolet and visible light. Ultraviolet light, from the sun and fluorescent bulbs, is particularly
damaging to paper.
• Reduce the exposure of paper to strong lights for long periods of time.
• Maintain constant temperatures and relative humidity. Store unused media at temperatures
between 59
°
F and 86
°
F (15
°
C to 30
°
C). The relative humidity should be between 10% and 70%.
• Avoid storing paper in attics, kitchens, garages, or basements. These spaces are more likely to
collect moisture. Attempting to print on damp, curled, wrinkled, or torn paper can cause paper
jams and poor print quality.
• Store paper flat, either on pallets, cartons, shelves, or in cabinets.
• Avoid food or drinks in the area where paper is stored or handled.
• Do not open sealed packages of paper until you are ready to load the paper into the printer. Leave
stored paper in the original packaging. The paper wrapper protects the paper from moisture loss
or gain.
• Some special media is packaged inside resealable plastic bags. Store the media inside the bag
until you are ready to use it. Keep unused media in the bag and reseal it for protection.
Supported Paper
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Supported Standard Paper Sizes
The table below shows the paper sizes supported for each tray for each service:
Key:
Name Paper Size Copy Fax Print
A4 8.27 x 11.69 inches (210 x 297 mm) O O O
Letter 8.5 x 11.0 inches (216 x 279 mm) O O O
Legal 8.5 x 14.0 inches (216 x 355 mm) O O O
Oficio 8.5 x 13.5 inches (216 x 343 mm) O O O
Folio 8.5 x 13.0 inches (216 x 330 mm) O O O
JIS B5 7.17 x 10.12 inches (182 x 257 mm) X X O
ISO B5 6.93 x 9.84 inches (176 x 250 mm) X X O
Executive 7.25 x 10.50 inches
(184.2 x 266.7 mm)
XXO
A5 5.85 x 8.27 inches (148.5 x 210 mm) X X O
A6 4.13 x 5.85 inches (105 x 148.5 mm) X X O
Postcard 4x6inches (101.6x152.4mm) X X O
Monarch Envelopes 3.88 x 7.5 inches (98.4 x 190.5 mm) X X O
DL Envelopes 4.33 x 8.66 inches (110 x 220 mm) X X O
C5 Envelopes 6.38 x 9.02 inches (162.0 x 229 mm) X X O
C6 Envelopes 4.49 x 6.38 inches (114 x 162 mm) X X O
No.10 Envelopes 4.12 x 9.5 inches (105 x 241 mm) X X O
Supported Not SupportedOX
Supported Paper
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Supported Paper Types and Weights
The table below shows the paper types and weights supported for each tray:
Key:
Types Supported Weights Tray 1 Manual
Feed Slot
Duplex
Unit
Plain 19 to 24 lb (70 to 90
g/m²
)OOO
Heavy weight 24 to 28 lb (91 to 105
g/m²
)OOO
Thicker 43 to 58 lb (164 to 220
g/m²
)XOX
Light weight 16 to 18 lb (60 to 70
g/m²
) OOO
Cotton 20 to 24 lb (75 to 90
g/m²
) XOX
Colored 20 to 24 lb (75 to 90
g/m²
) XOX
Preprinted 20 to 24 lb (75 to 90
g/m²
)XOX
Recycled 19 to 24 lb (70 to 90
g/m²
)OOO
Transparency
(A4 / Letter only)
37 to 39 lb (138 to 146
g/m²
)XOX
Labels 32 to 40 lb (120 to 150
g/m²
)XOX
Card Stock 32 to 43 lb (121 to 163
g/m²
)OOX
Bond 28 to 32 lb (105 to 120 g/m²) O O O
Archive 28 to 32 lb (105 to 120
g/m²
) if you
need to keep the print-out for a long
period time, such as archives, select this
option
OOX
Postcard 32 to 43 lb (121 to 163 g/m²) card stock X O X
Envelopes 20 to 24 lb (75 to 90
g/m²
) XOX
Supported Not SupportedOX
Loading Paper
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Loading Paper
One paper tray and a manual feed slot are standard on your printer.
Various media sizes and types can be used in the trays. For more media specifications, refer to
Supported Paper.
Preparing Paper for Loading
Before loading paper into the paper trays, flex or fan the
edges of the paper stack. This procedure separates any sheets
of paper that are stuck together and reduces the possibility of
paper jams.
Note: To avoid unnecessary paper jams and misfeeds do
not remove paper from its packaging until required.
Loading Tray 1
The paper level indicator on the front of tray 1 shows the
amount of paper currently left in the tray. When the tray is
empty, the indicator is completely lowered as shown in the
illustration: 1 shows full, 2 shows empty.
Using the instructions provided below, load paper into the
printer. Tray 1 holds up to 250 sheets of 20 lb (80 g/m²)
paper, A4 and letter only. It holds fewer sheets of other media
sizes. For more media specifications, refer to Supported Paper.
1. Pull out tray 1 and load paper into the tray, print side
down. Do not fill above the Maximum Fill line indicated
by the symbol .
1 2
Loading Paper
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2. To accommodate longer paper, press the paper tray
extender lever (1) and slide the lever to the desired
position. Press and slide the paper length guide (2) until
it lightly touches the end of the paper stack.
3. Position the width guide by pressing the lever and sliding
it towards the stack of paper, until it gently touches the
side of the stack.
4. Insert the paper tray into the printer.
5. After loading paper, if prompted, verify the paper size
and type settings on the screen. To keep the same
settings, touch No. To change the settings, touch Yes,
then adjust the settings:
• To select a paper size, touch Paper Size, then select
a size.
• To select a paper type, touch the Paper Type, then
select a paper type.
• To enable or disable the tray confirmation screen, touch Tray Confirmation, then select an
option.
To save the settings, touch Confirm.
6. When printing from your computer, ensure you select the Paper option in the print driver to
specify the correct paper size and type. Not confirming the paper details may result in printing
delays. For information about setting the paper type and size on the control panel, refer to Setting
Paper Size and Type.
Note: The settings made from the print driver on your computer override the settings on the
control panel.
1
2
Loading Paper
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Using the Manual Feed Slot
The manual feed slot is located on the front of your printer. It can be closed when not in use, making
the product more compact. Use the manual feed slot to print transparencies, labels, envelopes, or
postcards in addition to making quick runs of paper types or sizes that are not currently loaded in the
paper tray.
When using the manual feed slot for special media it may be necessary to use the rear cover for the
output. For further information, refer to Media Output Locations.
Acceptable print media is plain paper from 3.0 x 5.0 inches to 8.5 x 14 inches Legal (76 mm x 127 mm
to 216 mm x 356 mm) and weighing between 16 lb and 58 lb (60 g/m²
and 220 g/m²). For more media
specifications, refer to Supported Paper.
Loading the Manual Feed Slot
1. Press to open the manual feed slot, located on the front
of the printer.
Note: The manual feed slot holds 1 sheet of the following
media: 20 lb (80 g/m²) plain paper, transparency, label,
envelope, or cardstock.
Loading Paper
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2. Load the print material between the width guides with
the print side facing up.
Note: Hold a transparency by the edge and avoid
touching the print side.
3. Adjust the paper guide to the width of the print material.
Note: If the media prints with curl, wrinkles, a crease, or
black bold lines, open the rear cover and print again.
4. After loading paper, if prompted, verify the paper size
and type settings on the screen. To keep the same
settings, touch No. To change the settings, touch Yes,
then adjust the settings:
• To select a paper size, touch Paper Size, then select a size.
• To select a paper type, touch the Paper Type, then select a paper type.
• To enable or disable the tray confirmation screen, touch Tray Confirmation, then select an
option.
To save the settings, touch Confirm.
5. When printing from your computer, ensure you select the Paper option in the print driver to
specify the correct paper size and type. For the source, you must select Manual Feed Slot. Not
confirming the paper details may result in printing delays. For information about setting the paper
type and size on the control panel, refer to Setting Paper Size and Type.
Note: The settings made from the print driver on your computer override the settings on the
control panel.
Envelope Mode
1. Press to open the manual feed slot, located on the front
of the printer.
Loading Paper
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2. Remove any curl on the envelope before loading it into
the manual feed slot.
Note: For more information on media specifications,
refer to Supported Paper.
3. Load the envelope short edge feed and with the flap
facing down as shown in the illustration.
4. Adjust the paper guide to the width of the print material.
Note: If the media prints with curl, wrinkles, a crease, or
black bold lines, open the rear cover and print again.
5. After loading paper, if prompted, verify the paper size
and type settings on the screen. To keep the same
settings, touch No. To change the settings, touch Yes,
then adjust the settings:
• To select an envelope size, touch Paper Size, then
select a size.
• To select a paper type, touch the Paper Type, then
select a paper type.
• To enable or disable the tray confirmation screen, touch Tray Confirmation, then select an
option.
To save the settings, touch Confirm.
6. When printing from your computer, ensure you select the Paper option in the print driver to
specify the correct paper size and type. For the source, you must select Manual Feed Slot. Not
confirming the paper details may result in printing delays. For information about setting the paper
type and size on the control panel, refer to Setting Paper Size and Type.
Note: The settings made from the print driver on your computer override the settings on the
control panel.
Setting Paper Size and Type
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Setting Paper Size and Type
After loading paper in the paper tray, set the paper size and type using the control panel. These
settings will apply to Copy and Fax modes.
To change the paper tray settings on your computer, use Xerox Easy Printer Manager or Xerox
®
CentreWare
®
Internet Services. For details, refer to Changing Tray Settings at the Computer.
Alternatively, when printing, select the paper size and type in the application program you use on your
computer. The settings made from the print driver on your computer override the settings on the
control panel.
Changing Tray 1 Settings at the Control Panel
1. At the printer control panel, press the Home button.
2. Touch Device
Paper Trays.
Note: Use the scroll function to access all screens.
3. Touch Tray 1.
4. To select a paper size, touch Paper Size, then select a size.
5. To select a paper type, touch Paper Type, then select a paper type.
6. To enable or disable the tray confirmation screen, touch Tray Confirmation, then select an option.
If you want to use special sized paper, select a custom paper size in the print driver.
Changing the Manual Feed Slot Settings at the Control
Panel
1. At the printer control panel, press the Home button.
2. Touch Device
Paper Trays.
Note: Use the scroll function to access all screens.
3. Touch Manual Feed Slot.
4. To select a paper size, touch Paper Size, then select a size.
5. To select a paper type, touch Paper Type, then select a paper type.
6. To enable or disable the tray confirmation screen, touch Tray Confirmation, then select an option.
Setting Paper Size and Type
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Changing Tray Settings at the Computer
If your device is directly connected to your computer using a USB direct connection, the paper settings
can be set using Xerox Easy Print Manager. If your device is Ethernet or Wireless connected, the Xerox
Easy Printer Manager connects to Xerox
®
CentreWare
®
Internet Services for configuring device settings.
Changing Tray Settings Using Xerox
®
CentreWare
®
Internet Services
1. At your computer, open a Web browser. In the address field, type the IP address of the printer,
then press Enter or Return.
2. Click Properties
General Setup.
Note: If prompted to enter a user name and password, for information about logging in as an
administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator
Account.
3. Click Tray Settings, then configure the tray mode and prompt settings:
•Manual Feed Slot:
Select Static or Bypass mode.
•Bypass mode: This option ignores the tray attributes for printing a job. The print job will
use the media in the tray.
•Static mode: This option designates a tray as available for all jobs that use the type of
paper in the tray, and for print jobs that do not specify a tray.
To display a message at the control panel to prompt users to change paper settings, click
Enable.
•Tray 1: To display a message at the control panel to prompt users to change paper settings,
click Enable.
4. Click Apply.
5. Click Services
Printing
General.
6. Scroll to the Tray Menu settings, then configure the paper size and type settings:
•Tray 1: Select a paper size and paper type from the drop-down menus.
•Manual Feed Slot: Select a paper size and paper type from the drop-down menus.
7. Click Apply.
Setting Paper Size and Type
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Changing Tray Settings Using Xerox Easy Printer Manager
1. At your computer, open Xerox Easy Printer Manager.
2. Select the printer.
3. Click Advanced Setting or Machine Settings.
4. If using Windows, click Device Settings.
Note: If your device is Ethernet or Wireless connected, device settings are configured using Xerox
®
CentreWare
®
Internet Services. Refer to Changing Tray Settings Using Xerox
®
CentreWare
®
Internet Services.
5. Select Input Tray and change the settings for each paper source:
•Set the Tray 1 paper size and type.
•Set the Manual Feed Slot paper size and type.
6. If available, for Tray Settings, select the options required.
7. Click Save.
Media Output Locations
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Media Output Locations
The device has two output locations:
• Output tray, face down, up to a maximum of 120 sheets
of 20 lb (80 g/m²) paper.
• Rear cover, face up, one sheet at a time.
The device sends output to the output tray by default. If special media, such as envelopes, print out
with wrinkles, curl, creases, or black bold lines, the rear cover should be used for the output. Open the
rear cover and keep it open while printing one sheet at a time.
Note: The rear cover output can only be used for simplex jobs. Duplex printing with the rear door
open will cause paper jams.
Media Output Locations
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Using the Output Tray
The output tray collects printed paper face down, in the order in which the sheets were printed. The
output tray should be used for most jobs. When the output tray is full, a message displays on the
control panel.
To use the output tray, make sure that the rear cover is closed.
Note:
•If paper coming out of the output tray has problems, such as excessive curl, try printing
to the rear cover.
•To reduce paper jams, do not open or close the rear cover while the printer is printing.
Using the Rear Cover
When using the rear cover, paper comes out of the device
face up. Printing from the manual feed slot to the rear cover
provides a straight paper path and might improve the output
quality when printing on envelopes or special media.
Whenever the rear cover is open, the output is delivered there.
Note: The rear cover output can only be used for simplex
jobs. Duplex printing with the rear cover open causes
paper jams.
CAUTION: The fuser area inside the rear cover of your
device becomes very hot when in use. Take care when
you access this area.
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7
Maintenance
This chapter includes:
• General Precautions .................................................................................................................................................... 195
• Cleaning the Printer .................................................................................................................................................... 196
• Supplies............................................................................................................................................................................. 200
• Managing the Printer.................................................................................................................................................. 208
• Moving the Printer ....................................................................................................................................................... 210
General Precautions
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General Precautions
CAUTION: Do not expose the drum cartridge to direct sunlight or strong indoor fluorescent
lighting. Do not touch or scratch the surface of the drum.
CAUTION: When cleaning your printer do not use organic or strong chemical solvents or aerosol
cleaners. Do not pour fluids directly into any area. Use supplies and cleaning materials only as
directed in this documentation.
WARNING: Keep all cleaning materials out of the reach of children.
WARNING: Do not use pressurized spray cleaning aids on or in the printer. Some pressurized
sprays contain explosive mixtures and are not suitable for use in electrical applications. Use of
pressurized spray cleaners increases the risk of fire and explosion.
WARNING: Do not remove the covers or guards that are fastened with screws. You cannot
maintain or service any parts that are behind these covers and guards. Do not attempt any
maintenance procedure that is not described in the documentation supplied with your printer.
WARNING: Internal parts of the printer can be hot. Use caution when doors and covers are open.
• Do not place anything on top of the printer.
• Do not leave the covers and doors open for any length of time, especially in well-lit places. Light
exposure can damage the drum cartridge.
• Do not open covers and doors during printing.
• Do not tilt the printer while it is in use.
• Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the
print quality to deteriorate.
• Ensure any parts removed during cleaning are replaced before you plug in the printer.
Cleaning the Printer
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Cleaning the Printer
WARNING: When cleaning the printer do NOT use organic or strong chemical solvents or aerosol
cleaners. Do NOT pour fluids directly onto any area. Use supplies and cleaning materials only as
directed in this documentation. Keep all cleaning materials out of the reach of children.
WARNING: Do not use pressurized air-spray cleaning aids on or in this equipment. Some
pressurized air-spray containers contain explosive mixtures and are not suitable for use in
electrical applications. Use of such cleaners can result in a risk of explosion and fire.
Cleaning the Exterior
Cleaning the Document Glass and Constant Velocity Transport Glass
To ensure optimum print quality at all times, clean the glass areas of your printer regularly.
When you use the automatic document feeder, your documents pass over the scanner and Constant
Velocity Transport (CVT) glass. Any dirt or marks on these pieces of glass may:
• Cause lines, streaks, smears and other spots on your copies or scanned images.
• Show through the document and appear on your scanned images.
To clean the glass areas of your printer:
1. Slightly dampen a soft, lint-free cloth with water.
2. Remove any paper or other media from the output tray.
3. Open the automatic document feeder.
4. Wipe the surfaces of the document glass and Constant
Velocity Transport (CVT) glass until they are clean and
dry.
Note: For best results, to remove marks and streaks, use
Xerox
®
Glass Cleaner.
Cleaning the Printer
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5. Wipe the white underside of the automatic document
feeder until it is clean and dry.
6. Close the automatic document feeder.
Cleaning the Automatic Document Feeder Rollers
Ensure that you clean the automatic document feeder rollers when you clean the scanner.
1. Open the top cover of the automatic document feeder.
2. With a clean, lint-free cloth that is moistened with water,
wipe the feed rollers until they are clean.
3. Close the automatic document feeder top cover.
Control Panel, Automatic Document Feeder, and Output Tray
Regular cleaning keeps the display, control panel, and other printer areas free from dust and dirt.
1. Use a soft, lint-free cloth, lightly dampened with water.
2. Wipe clean the entire area of the control panel, including the display.
3. Wipe clean the automatic document feeder, output tray, paper tray, and other outside areas of
your printer.
4. Remove any residue with a clean cloth or paper towel.
Cleaning the Printer
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Cleaning the Interior
During the printing process, paper, toner, and dust particles can accumulate inside the printer. This can
cause print quality problems, such as toner specks or smearing. Cleaning inside the printer clears and
reduces these problems.
1. Power off the printer and unplug the power cord. Wait for
the printer to cool down.
2. Open the front cover of the printer.
3. Pull the toner cartridge out and place it on a clean flat
surface. Then remove the drum cartridge and place it on
a clean flat surface.
CAUTION:
• To prevent damage to the drum cartridge, do not
expose it to light for more than a few minutes. Cover
it with a piece of paper, if necessary.
• Do not touch the green surface on the underside of
the cartridge. Use the handle on the cartridge to
avoid touching this area.
4. With a dry, lint-free cloth, wipe away any dust and spilled
toner from the cartridge area inside the printer.
CAUTION: While cleaning the inside of the printer, be
careful not to damage any inside parts. Do not use
solvents such as benzene or thinner to clean. Printing
quality problems can occur and damage can be caused
to the printer.
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5. Re-install the drum cartridge and then the toner
cartridge. Tabs on the sides of the cartridge and
corresponding grooves within the printer will guide the
cartridge into the correct position until each locks into
place
6. Close the front cover.
7. Plug in the power cord and power on the printer.
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Supplies
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Supplies
Consumables
Consumables are printer supplies that get depleted during the operation of the printer. Consumable
items for this printer include the following:
•Toner Cartridge
• Drum Cartridge
Install only new cartridges in your printer. If a used toner cartridge is installed, then the toner
remaining amount displayed could be inaccurate. To ensure print quality, the toner cartridge has been
designed to cease functioning at a predetermined point.
Each new consumable includes installation instructions.
Follow the guidelines below for storing and handling consumables:
• Always store cartridges unopened and inside their original package.
• Store the correct side up in a horizontal position (not standing on end).
• Do not store consumables in:
• Temperatures greater than 40°C (104°F).
• Humidity range less than 30% and not greater than 80%.
• An environment with extreme changes in humidity or temperature.
• Direct sunlight or room light.
•Dusty places.
• A vehicle for a long period of time.
• An environment where corrosive gases are present.
• An environment with salty air.
• Do not store consumables directly on the floor.
CAUTION: The toner and drum cartridges contain components that are sensitive to light,
temperature, and humidity. Follow the recommendations provided to ensure the optimum
performance, highest quality, and longest life from your new cartridge.
CAUTION: Use of toner other than genuine Xerox
®
Toner can affect print quality and printer
reliability. Xerox
®
Toner is the only toner designed and manufactured under strict quality controls
by Xerox for specific use with this printer.
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Ordering Supplies
A warning appears on the control panel when supplies near their replacement time. Verify that you
have replacements on hand. It is important to order these items when the messages first appear to
avoid interruptions to your printing. An error message appears on the control panel when supplies must
be replaced.
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty or Service
Agreement do not cover damage, malfunction, or degradation of performance caused by use of
non-Xerox supplies, or the use of Xerox supplies not specified for this printer.
Xerox supplies for your printer can be ordered in several ways:
• Contact your local Xerox Representative or reseller. Provide your company name, product number
and the printer serial number.
Note: The printer serial number is located on the data label on the rear cover, and is printed on the
System Configuration report. It is also displayed on the Device
About
General screen.
•Order supplies online at www.xerox.com/office/supplies.
• Access the Xerox web page from Xerox Easy Printer Manager:
a. At your computer, open Easy Printer Manager.
b. Select the printer for which you want to order supplies.
c. Select the Order Supplies button.
d. When another window pops up, select Order Supplies. When the Xerox web page for ordering
supplies appears, place your order.
• Access the Xerox web page from Xerox
®
CentreWare
®
Internet Services:
a. At your computer, open a Web browser. In the address field, type the IP address of the
printer, then press Enter or Return.
b. Click Support.
c. Click the link to go to the Xerox website to order supplies online, or use the Supplies contact
details shown to place a telephone order.
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Supply Status Information
You can check the status and percentage of life remaining for your printer supplies at the control panel,
using Xerox
®
CentreWare
®
Internet Services, or using Xerox Easy Printer Manager. When printer
supplies near their replacement time, warning alerts appear on the control panel. You can customize
alerts and configure email alert notifications.
For information about configuring alert notifications, refer to Configuring Alert Notifications.
Checking Supplies Status at the Control Panel
1. At the printer control panel, press the Home button.
2. Touch Device
Supplies.
The device displays status information for each printer supply item.
3. To return to the home screen, press the Home button.
Printing Supplies Reports at the Control Panel
Supplies Usage Report
The Supplies Usage Report provides coverage information and part numbers for reordering supplies.
The date a supply item was installed appears on the report.
1. At the printer control panel, press the Home button.
2. Touch Device
Information Pages.
3. Touch Supplies Usage, then touch Print.
4. To return to the home screen, press the Home button.
Checking Supplies Status Using Xerox
®
CentreWare
®
Internet Services
1. At your computer, open a Web browser. In the address field, type the IP address of the printer,
then press Enter or Return.
2. Select Status.
3. Select Consumables.
Toner Cartridge and Drum Cartridge status information is displayed.
Checking Supplies Status Using Xerox Easy Printer Manager
1. At your computer, open Xerox Easy Printer Manager.
2. Select the printer.
3. Select the Home page.
Device status, Supplies information and Paper information is displayed.
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Toner Cartridge
General Precautions
WARNING:
• When replacing the toner cartridge, be careful not to spill the toner. If any toner spills, avoid
contact with clothes, skin, eyes, and mouth. Do not inhale the toner dust.
• Keep toner cartridges out of the reach of children. If a child accidentally swallows toner, have
the child spit out the toner, and rinse the mouth with water. Consult a physician immediately.
• Use a damp cloth to wipe off spilled toner. Never use a vacuum cleaner to remove spills.
Electric sparks inside the vacuum cleaner can cause a fire or explosion. If you spill a large
volume of toner, contact your local Xerox representative.
• Never throw a toner cartridge into an open flame. Remaining toner in the cartridge can catch
fire and cause burn injuries or an explosion.
Redistributing Toner
When the toner cartridge is near the end of its life:
• White streaks on prints or light printing occurs.
• The low toner status indicator appears if the Low Toner Alert feature was enabled in Xerox
®
CentreWare
®
Internet Services. An error message will also appear on the user interface.
If either condition occurs, you can temporarily improve print quality by redistributing the remaining
toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have
redistributed the toner.
Follow these steps to redistribute the toner in your cartridge and temporarily improve print quality.
1. Open the front cover.
2. Pull the toner cartridge out.
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3. Slowly shake the cartridge five or six times to distribute
the toner evenly inside the cartridge.
Note: If toner gets on your clothing, wipe it off with a dry
cloth and wash clothing in cold water. Hot water sets
toner into fabric.
4. Re-install the toner cartridge by inserting it slowly into
the printer.
5. Close the printer cover.
Replacing the Toner Cartridge
Replace the toner cartridge using the following instructions.
1. Open the front cover.
2. Pull out the toner cartridge.
3. Remove the new toner cartridge from the packaging. Remove the protective materials from the
cartridge as directed in the packaging labels.
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4. Slowly shake the new cartridge five or six times to
distribute the toner evenly inside the cartridge.
Note: If toner gets on your clothing, wipe it off with a dry
cloth and wash clothing in cold water. Hot water sets
toner into fabric.
5. Hold the cartridge by the handle. Slowly insert the
cartridge into the opening in the printer. Tabs on the
sides of the cartridge and corresponding grooves within
the printer will guide the cartridge into the correct
position until it locks into place.
6. Close the front cover. Make sure that the door is securely
closed.
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Drum Cartridge
General Precautions
WARNING:
• Keep drum cartridges out of the reach of children.
• Never throw a drum cartridge into an open flame.
• Do not touch the surface of the photosensitive drum in the drum cartridge.
• Do not expose the cartridge to unnecessary vibrations or shock.
• Never manually rotate the drum in the drum cartridge, especially in the reverse direction; this
can cause internal damage.
• To prevent damage to the drum cartridge, do not expose it to light for more than a few
minutes. Cover it with a piece of paper, if necessary.
Replacing the Drum Cartridge
1. Open the front cover.
2. Pull the toner cartridge out and place it on a clean flat
surface.
3. Pull the drum cartridge out slowly.
4. Remove the new drum cartridge from the packaging.
Follow directions on the packaging to remove the tape
and appropriate packaging pieces from the new
cartridge. Use the handle on the cartridge to avoid
touching sensitive parts that can be easily damaged.
CAUTIONS:
• To prevent damage to the drum cartridge, do not
expose it to light for more than a few minutes. Cover
it with a piece of paper, if necessary.
• Do not touch the green surface on the underside of
the cartridge. Use the handle on the cartridge to avoid touching this area.
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5. Hold the drum cartridge by the handle and insert it into
the printer until it locks into place.
6. Re-install the toner cartridge.
7. Close the printer front cover.
Recycling Supplies
For information on Xerox supplies recycling programs, go to www.xerox.com/gwa.
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Managing the Printer
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Managing the Printer
Billing Meter Information
You can view billing meter information at the control panel or from Xerox
®
CentreWare
®
Internet
Services. The billing meter displays the total number of impressions that the printer generated or
printed during its lifetime. You cannot reset the counters. A page is counted as one side of a sheet of
paper. For example, a sheet of paper that is printed on two sides counts as two impressions.
Note: If you provide regular billing information for your device, you can use SMart eSolutions to
simplify the process. You can enable SMart eSolutions to send billing meter readings to Xerox
automatically so that you do not have to collect the readings manually. For more information,
refer to Configuring SMart eSolutions.
Viewing Billing Information Using the Control Panel
1. At the printer control panel, press the Home button.
2. Touch Device
Billing Meters.
The printer serial number and number of impressions is shown.
3. To return to the home screen, press the Home button.
Viewing Billing Information Using Xerox
®
CentreWare
®
Internet Services
1. At your computer, open a Web browser. In the address field, type the IP address of the printer,
then press Enter or Return.
2. Select Properties.
3. Select General Setup.
4. Select Billing & Counters.
5. To view the printer serial number and total impressions, select Billing Information. To update the
page, select the Refresh option.
6. To view the count for each type of device usage, select Usage Counters. To update the page,
select the Refresh option.
Managing the Printer
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Software Updates
Xerox is continually seeking to improve its products. A software revision may become available to
improve the functionality of your printer. The Software Upgrade feature allows the customer to
upgrade the printer software without needing a Customer Service Representative to be present.
The software can be upgraded over a network connection using Xerox
®
CentreWare
®
Internet Services.
Before starting please ensure that the following tasks have been performed:
• Any jobs in the printer queue must be allowed to complete or be deleted before initiating a
software upgrade. The software upgrade procedure will prevent further jobs from being received
until the upgrade has completed.
• Obtain the new software upgrade file for your printer from www.xerox.com/office/B215drivers.
Select the correct upgrade file for your printer model. The upgrade file will have an extension of
.hd. Download the upgrade file to a local or network drive. You will be able to delete the file after
the upgrade procedure.
• TCP/IP and HTTP protocols must be enabled on the printer so that the printer web browser can be
accessed.
All configured network settings and installed options will be retained by the printer after the software
upgrade process.
Updating the Software
1. At your computer, open a Web browser. In the address field, type the IP address of the printer,
then press Enter or Return.
2. Select Properties.
3. Select Maintenance.
4. Select Upgrade Management.
Note: If prompted to enter a user name and password, for information about logging in as an
administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator
Account.
5. Select the Upgrades enable check box.
6. Select the Firmware Upgrade.
7. Select Browse or Choose File. Locate and select the software upgrade .hd file obtained earlier,
then select Open.
8. Select Install Software.
The firmware will now be verified and display information about processing the upgrade file.
9. Select OK.
The upgrade should take less than 10 minutes unless there are network issues.
Once the printer has completed the upgrade it will reboot automatically. The configuration report will
print (if enabled). Check the configuration report to verify that the software level has changed.
Moving the Printer
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Moving the Printer
WARNING:
• To lift the printer, always use the hand holds on each side of the printer.
• When moving the printer, do not tilt or turn it upside down as the inside of the printer may
become contaminated with toner, which can cause damage to the printer or adversely affect
print quality.
• To prevent you from dropping the printer or injury, lift the printer firmly by gripping the
recessed areas on both sides of the printer. Never lift the printer by gripping any other areas.
Follow these instructions when moving the printer:
1. Power off the printer, then disconnect the power cord and other cables from the back of the
printer.
WARNING: To prevent electric shock, never touch the power plug with wet hands. When removing
the power cord, ensure that you pull the plug and not the cord. Pulling the cord can damage it,
which can lead to fire or electric shock.
2. Remove any paper or other media from the output tray. If the output tray extension is open, close
it.
3. Remove any paper from the paper tray. Keep the paper wrapped and away from humidity and
dirt.
4. Lift the printer firmly by gripping the recessed areas on
both sides of the printer, then move it to the required
location.
Note:
•When moving the printer, do not tilt it more
than 10 degrees in any direction. Tilting the
printer more than 10 degrees can cause toner
spillage.
•When moving the printer over a long distance,
remove the drum cartridge and toner cartridge
to prevent toner from spilling.
CAUTION: Failure to repackage the printer properly for shipment can result in damage not
covered by the Xerox Warranty or Service Agreement The Xerox Warranty or Service Agreement do
not cover damage to the printer caused by improper moving.
After moving the printer:
1. Reinstall any parts that you removed.
2. Reconnect the printer to the cables and power cord.
3. Plug in and power on the printer.
11.45 kg
25.24 lb.
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8
Troubleshooting
This chapter includes:
• Troubleshooting Overview ....................................................................................................................................... 212
• General Troubleshooting .......................................................................................................................................... 213
• Paper Jams ..................................................................................................................................................................... 219
• Printing Problems ......................................................................................................................................................... 229
• Print-Quality Problems ............................................................................................................................................... 236
• Copy and Scan Problems .......................................................................................................................................... 241
• Fax Problems .................................................................................................................................................................. 242
• Getting Help .................................................................................................................................................................. 244
Troubleshooting Overview
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Troubleshooting Overview
This section provides information on what to do if a problem occurs with your printer. If a problem
occurs, messages appear on the control panel display to indicate the error.
Problem Solving Procedure
Perform the following problem solving procedure:
1. Check the display message to see what kind of error has occurred.
2. If a paper jam has occurred, use the instructions provided on the control panel to clear the jam.
For other types of errors, use the information provided in this chapter to resolve the problem.
3. If the problem cannot be resolved, power off and on, and try the job again.
If the problem persists, call for service. When you call for service, provide the service representative with
the device serial number, IP address, and the contents of the display message.
For information about locating the printer serial number, refer to Locating the Serial Number.
General Troubleshooting
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General Troubleshooting
This section provides information on what to do if a problem occurs with your printer. If a problem
occurs, messages appear on the control panel display to indicate the error.
Restarting the Printer
To restart the printer, refer to Power Options.
Note: If restarting the printer does not resolve the problem, refer to Printer Fails to Power On and
Printer Resets or Powers Off Frequently.
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Printer Fails to Power On
Printer Resets or Powers Off Frequently
Document Prints from the Wrong Tray
Probable Causes Solutions
The power switch is not switched on. At the printer control panel, press the Power On/Off button. For
details, refer to Powering On the Printer.
The power cord is not plugged into the
outlet correctly.
Power off the printer, confirm that the power cord is plugged in
correctly to the printer and the outlet, then power on the printer.
The printer requires a full reset. Power off the printer, then unplug the power cord and wait 30
seconds. Plug the power cord into the outlet securely, then press
the Power On/Off button.
Something is wrong with the outlet
connected to the printer.
• Plug another electrical appliance into the outlet and check if it
operates properly.
• Try a different outlet.
The printer is connected to an outlet
with a voltage or frequency that does
not match the printer specifications.
Use a power source with the specifications listed in Electrical
Specifications.
Probable Causes Solutions
The power cord is not plugged into the
outlet correctly.
Power off the printer, confirm that the power cord is plugged in
correctly to the printer and the outlet, then power on the printer.
A system error occurred. Power off the printer, then power on again. If the error persists,
contact a service representative.
The printer is connected to an un
interruptible power supply.
Power off the printer, then connect the power cord to a suitable
outlet.
The printer is connected to a power strip
shared with other high-power devices.
Plug the printer directly into the outlet or into a power strip that is
not shared with other high-power devices.
Probable Causes Solutions
An application and print driver have
conflicting tray selections.
1. In the print driver, ensure that you have selected the correct
tray.
2. Access the application from which you are printing, then go
to the page setup or printer settings.
3. Set the paper source to match the tray selected in the print
driver, or set the paper source to Auto Select.
General Troubleshooting
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Automatic 2-Sided Printing Problems
Paper Tray Fails to Close
Printing Takes Too Long
Probable Causes Solutions
Unsupported or incorrect paper. Ensure that you are using a supported paper size and weight for
2-sided printing. Do not use 2- sided printing for envelopes and
labels.
Incorrect setting. In the print driver, for Printer Settings, select Print on Both Sides.
Note: The setting varies depending on the application from which
you are printing.
Probable Causes Solutions
Debris or an object is blocking the paper
tray.
Remove the debris or object that is blocking the paper tray.
Probable Causes Solutions
The printer is set to a slower printing
mode. For example, the printer is set to
print on Heavy weight paper.
It takes more time to print on certain types of special paper.
Ensure that the paper type is set properly in the print driver and at
the printer control panel.
The printer is in power saver mode. It takes time for printing to start when the printer is exiting power
saver mode.
The way the printer was installed on the
network.
Determine if a print spooler or a computer sharing the printer is
buffering all print jobs, then spooling the jobs to the printer.
Spooling can slow print speeds. To test the speed of the printer,
print information pages, refer to Information Pages. If the page
prints at the rated speed of the printer, check for a network or
printer installation issue.
The job is complex. Wait for the document to finish printing.
The print-quality mode in the print
driver is set to High Resolution
In the print driver, change the print-quality mode to Standard.
General Troubleshooting
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Print Job Fails to Print
Probable Causes Solutions
The printer has an error. • To clear the error, power off the printer, then power it on again.
• If the error persists, contact a service representative.
The printer is out of paper. Load paper into the tray. For details, refer to Loading Paper.
The toner cartridge is empty. Replace the empty toner cartridge. For details, refer to Replacing
the Toner Cartridge.
The power cord is not plugged into the
outlet correctly.
Power off the printer, confirm that the power cord is plugged in
correctly to the printer and the outlet, then power on the printer.
The printer is busy. • Determine if a previous print job is the problem. If necessary,
delete the previous print job.
• Load paper in the tray.
• At the printer control panel, touch Jobs. If the print job is not in
the Active Jobs or Completed Jobs list, check the Ethernet
connection between the printer and computer. Power off the
printer, then power it on again.
• At the printer control panel, touch Jobs. If the print job is not in
the Active Jobs or Completed Jobs list, check the USB
connection between the printer and computer. Power off the
printer, then power it on again.
The printer cable is disconnected. • At the printer control panel, touch Jobs. If the print job is not in
the Active Jobs or Completed Jobs list, check the Ethernet
connection between the printer and computer. Power off the
printer, then power it on again.
• At the printer control panel, touch Jobs. If the print job is not in
the Active Jobs or Completed Jobs list, check the USB
connection between the printer and computer. Power off the
printer, then power it on again.
The toner cartridge is empty. Check supplies status, for details refer to Supply Status
Information. If the toner cartridge is empty, open the front cover,
then replace the toner cartridge. For instructions, refer to
Replacing the Toner Cartridge.
The drum cartridge has reached end of
life.
Check supplies status, for details refer to Supply Status
Information. If the drum cartridge has reached end of life, open
the front cover, then replace the drum cartridge. For instructions,
refer to Replacing the Drum Cartridge.
General Troubleshooting
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Printer Makes Unusual Noises
Condensation has Formed Inside the Printer
Moisture can condense inside a printer when the humidity is above 85% or when a cold printer is in a
warm room. Condensation can form in a printer after it has been sitting in a cold room that is heated
quickly.
Probable Causes Solutions
There is an obstruction or debris inside
the printer.
1. Power off the printer.
2. Remove the obstruction or debris.
Note: If you cannot remove the obstruction or debris, contact a
service representative
Probable Causes Solutions
The printer has been sitting in a cold
room.
• Before operating the printer, allow it to acclimate for several
hours.
• Allow the printer to operate for several hours at room
temperature.
The relative humidity of the room is too
high.
• Reduce the humidity in the room.
• Move the printer to a location where the temperature and
relative humidity are within the operating specifications. For
details, refer to Environmental Specifications.
General Troubleshooting
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Paper Curl
If your printed output has more than 20
mm
curl, or wrinkling occurs when printing envelopes, use the
rear exit.
1. Open the rear cover.
2. Leave the rear cover open. Prints will be delivered face up.
Note: The rear cover output can only be used for simplex
jobs one sheet at a time. Do not leave rear cover open for
duplex jobs.
Paper Jams
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Paper Jams
Minimizing Paper Jams
The printer is designed to function with minimal paper jams using Xerox
®
supported paper. Other paper
types can cause jams. If supported paper is jamming frequently in one area, clean that area of the
paper path.
The following can cause paper jams:
• Selecting the incorrect paper type in the print driver.
• Using damaged, creased, damp or highly curly paper.
• Using unsupported paper.
• Loading paper incorrectly.
• Overfilling the tray.
• Adjusting the paper guides improperly.
Most paper jams can be prevented by following a simple set of rules:
• Use only supported paper. For details, refer to Supported Paper.
• Follow proper paper handling and loading techniques.
• Always use clean, undamaged paper.
• Avoid paper that is curled, torn, moist, creased, or folded.
• To separate the sheets before loading into the tray, fan the paper.
• Observe the paper tray fill line. Do not overfill the paper tray.
• After you insert paper in a tray, adjust the paper guides in the tray. A paper guide that is not
properly adjusted can cause poor print quality, misfeeds, skewed prints, and printer damage.
• After you load paper in a tray, at the printer control panel, select the correct paper type and size.
• In the print driver, select the correct paper type and size for the print job.
• Store paper in a dry location.
•Use only Xerox
®
paper designed for the printer.
Avoid the following:
• Polyester-coated paper that is designed specially for ink jet printers.
• Removing paper from the tray while your printer is printing.
• Loading more than one type, size, or weight of paper in a tray at the same time.
• Allowing the output tray to overfill.
• Printing duplex output with the rear door open.
Paper Jams
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Locating Paper Jams
WARNING: To avoid injury, never touch a labeled area on or near the heat roller in the fuser. If a
sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Power off
the printer immediately, and wait 30 minutes for the fuser to cool. After the printer cools, try to
remove the jammed paper. If the error persists, contact a service representative.
CAUTION: Do not attempt to clear any paper jams using tools or instruments. Using tools or
instruments can damage the printer permanently.
The following illustration shows where paper jams can occur:
1. Paper Tray 1 4. Automatic Document Feeder
2. Manual Feed Slot 5. Document Glass
3. Inside the Printer 6. Duplex and Rear Exit Areas
1
2
3
4
5
6
Paper Jams
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Clearing Paper Jams
Clearing Paper Jams from the Automatic Document Feeder
To resolve the error that appears on the control panel, clear all paper from the automatic document
feeder areas.
Note: To prevent document jams, use the document glass for heavy weight, light weight, or mixed
paper type originals.
1. Remove any remaining originals from the automatic document feeder.
2. Open the automatic document feeder cover.
3. Gently remove the jammed paper from the automatic
document feeder. If you do not see paper in this area, go
to the next step.
CAUTION: To avo id tear ing the document, remove the
jammed document slowly and gently.
4. Close the cover.
5. Lift the automatic document feeder and gently pull out
any jammed original. Close the automatic document
feeder.
6. Reload the originals into the automatic document feeder
and touch Start to resume the job.
Paper Jams
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Clearing Paper Jams from Tray 1
To resolve the error that appears on the control panel, clear all paper from the paper path.
Note: If you cannot clear the paper jam by following this procedure, refer to Clearing Paper Jams
from Inside the Printer.
1. Pull out the paper tray.
2. Remove any jammed paper by gently pulling it straight
out.
3. Release the two green latches positioned above where
the paper tray sits.
Paper Jams
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4. When the baffle drops down, remove any paper from
that area of the paper path.
5. Push the baffle back up in place until the two latches
click.
6. Ensure the paper is loaded correctly. Insert the tray back
into the printer until it snaps into place. Printing
automatically resumes.
Clearing Paper Jams at the Manual Feed Slot
To resolve the error that appears on the control panel, clear all paper from the manual feed slot.
1. If the paper is not feeding properly, pull the paper out of
the printer.
Paper Jams
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2. Close the manual feed slot cover.
3. Open the printer front cover and then close it.
4. Re-load the paper in the manual feed slot to resume
printing.
Clearing Paper Jams from Inside the Printer
To resolve the error that appears on the control panel, clear all paper from inside the printer.
CAUTION: Some areas of the printer are hot. Take care when removing paper from the printer.
1. Open the front cover. Pull the toner cartridge out.
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2. Remove the jammed paper by gently pulling it straight
out.
3. Re-install the toner cartridge by inserting it slowly into
the printer.
4. Close the printer cover. Printing automatically resumes.
Clearing Paper Jams from the Duplex and Rear Exit Areas
To resolve the error that appears on the control panel, clear all paper from the duplex and rear exit
areas.
1. Open the rear cover of the printer.
1
2
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2. Press down and pull out the green latches and attached
baffle on either side of opening.
3. Remove any paper you see, working slowly so that you
don’t tear any pieces or damage printer parts.
4. After removing the paper you see, pull the baffle up until
the latches click into place.
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5. Close the rear cover. Printing will resume automatically.
Troubleshooting Paper Jams
The following charts list some conditions that may occur and the recommended solutions. Follow the
suggested solutions until the problem is corrected. If the problem persists, call for service.
Multiple Sheets Pulled Together
Probable Causes Solutions
The paper tray is too full. Remove some of the paper. Do not load paper above the fill line.
The edges of the paper are not even. Remove the paper, align the edges, then reload the paper in the
tray.
The paper is moist from humidity. Remove the paper from the tray, then replace it with new, dry
paper.
Too much static electricity is present. Load new paper into the printer.
Using unsupported paper. Use only Xerox-approved paper. For details, refer to Supported
Paper.
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Paper Misfeeds
Probable Causes Solutions
The originals keep jamming in the
automatic document feeder.
If an original does not feed into the printer, the automatic
document feeder rubber pad may need to be replaced. Contact a
service representative.
The paper is not positioned correctly in
the tray.
• Remove the misfed paper, then reposition it in the tray.
• Adjust the paper guides in the tray to match the size of the
paper.
The paper tray is too full. Remove some of the paper. Do not load paper above the fill line.
The paper guides are not adjusted
correctly to the
paper size.
Adjust the paper guides in the tray to match the size of the paper.
The tray contains warped or wrinkled
paper.
Remove the paper, smooth it out, then reload it. If the paper
misfeeds, do not use that paper.
The paper is moist from humidity. Remove the moist paper, then replace it with new, dry paper.
Using paper of the wrong size, thickness
or type.
Use only Xerox-approved paper. For details, refer to Supported
Paper.
Paper does not feed into the printer
correctly.
• Remove any obstructions from inside the printer.
• Paper has not been loaded correctly. Remove paper from the
tray and reload it correctly.
• There is too much paper in the tray. Remove excess paper from
the tray.
• The paper is too thick. Use only paper that meets the
specifications required by the printer. For details, refer to
Supported Paper.
• If you are printing on special media, use the manual feed slot.
Paper sticks together. • Remove paper from the tray and flex or fan the paper.
• Different types of paper may be stacked in the tray. Load
paper of only one type, size, and weight.
Transparencies stick together in the
paper exit.
Use only transparencies specifically designed for laser printers.
Remove each transparency as it exits from the printer.
Envelopes skew or fail to feed correctly. • Ensure that the paper guides are against both sides of the
envelopes.
• Feed envelopes one at a time through the manual feed slot.
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Printing Problems
If your printer is not printing correctly, refer to the following tables.
Symptoms Causes Solutions
The printer does not
print.
The printer is not receiving power. • Check the power cord connections.
• Check the power switch and the
power source.
The printer is not selected as the default
printer.
Select your printer as your default
printer in Windows.
Check the printer for the following:
• The front door is not closed. Close the front door.
• Paper is jammed. Clear the paper jam. Refer to Paper Jams.
• No paper is loaded. Load paper.
• The toner or drum cartridge is not installed. Install the toner or drum cartridge.
If a system error occurs, contact your service representative.
The connection cable between the
computer and the printer is not
connected properly.
Disconnect the printer cable and
reconnect it.
The connection cable between the
computer and the printer is defective.
If possible, attach the cable to another
computer that is working properly and
print a job. You can also try using a
different printer cable.
The port setting is incorrect. Check the Windows printer setting to
make sure that the print job is sent to
the correct port. If the computer has
more than one port, make sure that the
printer is attached to the correct one.
The printer may be configured
incorrectly.
Check the print driver options to ensure
that all of the print settings are correct.
The print driver may be incorrectly
installed.
Reinstall the printer software. Refer to
Installing Printer Software.
The printer is malfunctioning. Check the display message on the
control panel to see if the printer is
indicating a system error. Contact a
service representative.
A print job is extremely
slow.
The job may be very complex. Reduce the complexity of the page or
try adjusting the print quality settings.
After 100 consecutive prints the device
print speed will slow down until the
current job completes. The next job will
return to rated speed.
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Half the page is blank. The page orientation setting may be
incorrect.
Change the page orientation in your
application. See the print driver help
screen.
The paper size and the paper size
settings do not match.
• Ensure that the paper size in the
print driver settings matches the
paper in the tray.
• Ensure that the paper size in the
print driver settings matches the
paper selection in the software
application settings you use.
The printer prints, but
the text is wrong,
garbled, or incomplete.
The printer cable is loose or defective. • Disconnect the printer cable and
reconnect. Try a print job that you
have already printed successfully. If
possible, attach the cable and the
printer to another computer that you
know works and try a print job.
• Try a new printer cable.
The wrong print driver was selected. Check the application’s printer selection
menu to ensure that your printer is
selected.
The software application is
malfunctioning.
Try printing a job from another
application.
The operating system is malfunctioning. Exit applications and reboot the
computer. Switch the printer off and
then on again.
Pages print, but they
are blank.
The toner cartridge is defective or out of
toner.
• Redistribute the toner.
• If necessary, replace the toner
cartridge.
The file may have blank pages. Check the file to ensure that it does not
contain blank pages.
Some parts, such as the controller or the
board, may be defective.
Contact a service representative.
The printer does not
print PDF file correctly.
Some parts of
graphics, text, or
illustrations are
missing.
Incompatibility between the PDF file
and the Acrobat products.
Printing the PDF file as an image may
enable the file to print. Switch on Print
As Image from the Acrobat printing
options. It will take longer to print when
you print a PDF file as an image.
The print quality of
photos is not good.
Images are not clear.
The resolution of the photo is very low. Reduce the photo size. If you increase
the photo size in the software
application, the resolution will be
reduced.
Symptoms Causes Solutions
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Common PostScript Problems
The following situations are PS language specific and may occur when several printer languages are
used.
Before printing, the
printer emits vapor
near the output tray.
Using damp paper can cause vapor
during printing.
• Load a new batch of paper.
• To avoid the paper absorbing too
much moisture, do not open
packages of paper until required.
The printer does not
print special- sized
paper, such as billing
paper.
Paper size and paper size setting do not
match.
Set the correct paper size in the Custom
Paper Size Settings in the Print Options.
For more information, refer to Paper Tab.
Symptoms Causes Solutions
PostScript file cannot
be printed.
The PostScript driver may not be
installed correctly.
• Install the PostScript driver. Refer to
Installing Printer Software. Print a
configuration page and verify that
the PS version is available for
printing.
• If the problem persists, contact a
service representative.
“Limit Check Error”
report prints.
The print job was too complex. You might need to reduce the
complexity of the page.
A PostScript error page
prints.
The print job may not be PostScript. Make sure that the print job is a
PostScript job. Check to see whether the
software application expected a setup
or PostScript header file to be sent to
the printer.
Symptoms Causes Solutions
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Common Windows Problems
Note: Refer to the Microsoft Windows User Guide supplied with your computer for further
information on Windows error messages.
Messages Solutions
“File in Use” message appears during
installation.
Exit all software applications. Remove all software from the
printer’s startup group, then restart Windows. Re-install the print
driver, refer to Installing Printer Software.
“General Protection Fault”, “Exception
OE”, “Spool 32”, or “Illegal Operation”
messages appear.
Close all other applications, reboot Windows and try printing
again.
“Fail To Print”, “A printer timeout error
occurred” messages appear.
These messages may appear during printing. Wait until the printer
finishes printing. If the message appears in standby mode or after
printing has been completed, check the connection and/or
whether an error has occurred.
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Common Linux Problems
Symptoms Solutions
The printer does not print. • Check if the print driver is installed on your system.
• Make sure that your printer is displayed in the Printers list. If
not, open the Add new printer wizard to set up your printer.
• Check if the printer is started. Open the Printers configuration
window and select your printer from the printer list. Look at the
description in the Selected printer pane. If its status contains
Stopped, press the Start button. Normal operation of the
printer should be restored. The “stopped” status might be
activated if problems in printing occurred. For instance, this
could be an attempt to print a document when the port is
being used by a scanning application.
• Ensure the port is not busy. Since functional components of the
printer (printer and scanner) share the same I/O interface
(port), simultaneous access of different “consumer”
applications to the same port is possible. To avoid possible
conflicts, only one of them at a time is allowed to gain control
over the printer. The other “consumer” will encounter a “device
busy” response. You should open the Ports Configuration
window and select the port assigned to your printer. In the
Selected port pane you can see if the port is occupied by some
other application. If this is the case, you should either wait for
completion of the current job or press the Release port button.
• Check if your application has a special print option such as
“-oraw”. If “-oraw” is specified in the command line parameter,
then remove it to print properly. For Gimp front-end, select the
“print” -> “Setup printer” and edit command line parameters in
the command item.
The printer does not print whole pages,
and output is printed on half the page.
It is a known problem that occurs on version 8.51 or earlier of
Ghostscript, 64-bit Linux OS.The problem is solved in AFPL
Ghostscript v. 8.52 or above. Download the latest version of AFPL
Ghostscript from http://sourceforge.net/projects/ghostscript/ and
install it to solve this problem.
Cannot scan via Gimp Front-end. • Check if the Gimp Front-end has Xsane: Device dialog. on the
Acquire menu. If not, you should install the Xsane plug-in for
Gimp on the your computer. You can find the Xsane plug-in
package for Gimp on the Linux distribution CD or the Gimp
home page. For detailed information, refer to the ‘Help for
Linux’ distribution CD or the Gimp Front-end application.
• If you wish to use another kind of scan application, refer to the
application’s Help files.
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Note: Refer to the Linux User Guide supplied with your computer for further information on Linux
error messages.
Error message “Cannot open port device
file” displays when printing a document.
Avoid changing print job parameters while a print job is in
progress. Known versions of CUPS server break the print job
whenever print options are changed and then try to restart the job
from the beginning. Since Unified Linux Driver locks the port while
printing, the abrupt termination of the driver keeps the port locked
and unavailable for subsequent Print jobs. If this situation occurs,
try to release the port by selecting Release port in Port
configuration window.
The printer does not appear on the
scanners list.
• Ensure your printer is attached to your computer, connected
properly via the USB port, and is turned on.
• Ensure the scanner driver for your printer is installed on your
system.
• Ensure the port is not busy. Since functional components of the
printer (printer and scanner) share the same I/O interface
(port), simultaneous access of different “consumer”
applications to the same port is possible. To avoid possible
conflicts, only one of them at a time is allowed to gain control
over the printer. The other “consumer” will encounter “device
busy” response. This usually happens when starting a scan
procedure. An appropriate message box appears.
• To identify the source of the problem, open the Ports
configuration and select the port assigned to your scanner,
port's symbol /dev/mfp0 corresponds to LP:0 designation
displayed in the scanners’ options, /dev/mfp1 relates to LP:1,
and so on. USB ports start at /dev/mfp4, so scanner on USB:0
relates to /dev/mfp4 respectively and so forth sequentially. In
the Selected port pane, you can see if the port is occupied by
another application. If this is the case, you should either wait
for completion of the current job or press the Release port
button.
The printer does not scan. Ensure a document is loaded into the printer, ensure your printer is
connected to the computer.
Symptoms Solutions
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Common Macintosh Problems
Note: Refer to the Macintosh User Guide supplied with your computer for further information on
Macintosh error messages.
Symptoms Solutions
The printer does not print PDF files
correctly. Some parts of graphics, text,
or illustrations are missing.
• Printing the PDF file as an image may enable the file to print.
Switch on Print As Image from the Acrobat printing options.
• It will take longer to print when you print a PDF file as an
image.
The document has printed, but the print
job has not disappeared from the
spooler in Mac OS X10.3.2.
Update your MAC OS to OS X 10.9 or higher.
Some letters are not displayed normally
during the cover page printing.
Mac OS cannot create the font during the cover page printing. The
English alphabet and numbers are displayed normally on the cover
page.
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Print-Quality Problems
Your printer is designed to produce consistently high-quality prints. If you observe print-quality
problems, use the information in this section to troubleshoot the problem. For more information, go to
www.xerox.com/office/B215support
CAUTION: The Xerox
®
Warranty or Service Agreement does not cover damage caused by using
unsupported paper or specialty media.
Note: To ensure consistent print quality, the toner cartridge and drum cartridge are designed to
cease functioning at a predetermined point.
Controlling Print Quality
Various factors can affect the quality of the output of your printer. For consistent and optimum print
quality, use paper designed for your printer, and set the paper type correctly. To maintain optimum
print quality, follow the guidelines in this section.
Temperature and humidity affect the quality of the printed output. The guaranteed range for optimal
print quality is
1
0–50
o
C (50–122
o
F) and 30–80% relative humidity.
Solving Print-Quality Problems
When the print quality is poor, select the closest symptom from the following table, then refer to the
corresponding solution. If the print quality does not improve after completing the appropriate action,
contact a service representative.
Note: To maintain print quality, when toner is low, a warning message appears on the control
panel. When the toner cartridge is empty, the printer stops printing, and a warning message
appears that prompts you to replace the toner cartridge. The printer stops printing until you install
a new toner cartridge.
Symptoms Solutions
Light or faded print • If a vertical white streak or faded area appears on the page, the toner supply is
low. You may be able to temporarily extend the toner cartridge life. For details,
refer to Redistributing Toner. If this does not improve the toner quality, install a
new toner cartridge.
• The paper may not meet paper specifications; for example, the paper may be
too moist or rough. For details, refer to Supported Paper.
• If the entire page is light, the print resolution setting is too low or the toner save
mode is on. Adjust the print resolution and turn the Toner Save mode off. See
the help screen of the print driver.
• A combination of faded or smeared defects may indicate that the toner
cartridge needs replacing. For details, refer to Replacing the Toner Cartridge.
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Toner specks • The paper may not meet specifications; for example, the paper may be too
moist or rough. For details, refer to Supported Paper.
• The transfer roller may be dirty. Clean the inside of your printer, refer to Cleaning
the Printer.
• The paper path may need cleaning, refer to Cleaning the Printer.
Dropouts If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the job.
• The moisture content of the paper is uneven or the paper has moist spots on its
surface. Try a different brand of paper. For details, refer to Supported Paper.
• The paper is damaged. The manufacturing processes can cause some areas to
reject toner. Try a new ream or brand of paper.
• Set the correct paper type option. For details, refer to Paper Tab.
• If these steps do not correct the problem, contact a service representative.
White Spots If white spots appear on the page:
• The paper is too rough and dirt from the paper falls to the inner areas of the
printer on to the transfer roller. Clean the inside of your printer, refer to Cleaning
the Printer.
• The paper path may need cleaning, refer to Cleaning the Printer.
Vertical lines If black vertical streaks appear on the page, isolate the problem to copying, printing
or scanning and perform the following:
• If copying or scanning, check the CVT glass and document glass and if necessary
clean using a lint-free cloth. For instructions, refer to Cleaning the Document
Glass and Constant Velocity Transport Glass.
• If copying or printing, the drum cartridge inside the printer has probably been
scratched. Remove the drum cartridge and install a new one, refer to Replacing
the Drum Cartridge.
Background If the amount of background shading becomes unacceptable:
• Change to a lighter weight paper. For details, refer to Supported Paper.
• Check the environmental conditions: very dry conditions or a high level of
humidity (higher than 80% RH) can increase the amount of background
shading.
• Remove the old toner cartridge and install a new one, refer to Replacing the
Toner Cartridge.
Symptoms Solutions
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Toner smear If toner smears on the page:
• Clean the inside of the printer, refer to Cleaning the Printer.
• Check the paper type and quality. For details, refer to Supported Paper.
• Remove the toner cartridge and install a new one, refer to Replacing the Toner
Cartridge.
Vertical repetitive
defects
If marks repeatedly appear on the printed side of the page at even intervals:
• The toner cartridge may be damaged. Run a few prints through the printer and if
you still have the problem, remove the toner cartridge and install a new one. For
details, refer Replacing the Toner Cartridge.
• Parts of the printer may have toner on them. If the defects occur on the back of
the page, the problem will likely correct itself after a few more pages.
• The fusing assembly may be damaged. Contact a service representative.
Background scatter Background scatter results from bits of toner randomly distributed on the printed
page.
• The paper may be too damp. Load a new batch of paper. Do not open packages
of paper until necessary so that the paper does not absorb too much moisture.
• If background scatter occurs on an envelope, change the printing layout to avoid
printing over areas that have overlapping seams on the reverse side. Printing on
seams can cause problems.
• If background scatter covers the entire surface area of a printed page, adjust the
print resolution through your software application or using the print driver
options.
Misformed characters • If characters are improperly formed and producing hollow images, the paper
stock may be too slick. Try different paper. For details, refer to Supported Paper.
• If characters are improperly formed and producing a wavy effect, the scanner
unit may need service. Contact a service representative.
Page skew • Ensure that the paper is loaded properly.
• Check the paper type and quality. For details, refer to Supported Paper.
• Ensure that the guides are not too tight or too loose against the paper stack,
refer to Loading Paper.
Symptoms Solutions
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Curl or wave • Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and humidity can
cause paper curl. For details, refer to Supported Paper.
• Turn the stack of paper over in the tray. Also try rotating the paper 180 degrees
in the tray.
• Change the printer option and try again. Go to Printing Preferences, click Paper
tab, and set type to Light weight.
• If job is simplex, leave the rear cover open. Prints will be delivered face up.
Note: The rear cover output can only be used for simplex jobs one sheet at a time.
Do not leave rear cover open for duplex jobs.
Wrinkles or creases • Ensure that the paper is loaded properly.
• Check the paper type and quality. For details, refer to Supported Paper.
• Turn the stack of paper over in the tray. Also try rotating the paper 180 degrees
in the tray.
Back of printouts are
dirty
Check for leaking toner. Clean the inside of the printer, refer to Cleaning the Printer.
Solid Black pages • The toner cartridge may not be installed properly. Remove the cartridge and
reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a
new one.
• The printer may require repair. Contact a service representative.
Loose toner • Clean the inside of the printer.
• Check the paper type and quality. For details, refer to Supported Paper.
• Remove the toner cartridge and install a new one, refer to Replacing the Toner
Cartridge.
• The printer may require repair. Contact a service representative.
Symptoms Solutions
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Character Voids Character voids are white areas within parts of characters that should be solid black:
• If you are using transparencies, try another type of transparency. Because of the
composition of transparencies, some character voids are normal.
• You may be printing on the wrong surface of the paper. Remove the paper and
turn it around.
• The paper may not meet paper specifications.
Horizontal stripes If horizontally aligned black lines, stripes, streaks or smears appear:
• The toner cartridge may be installed improperly. Remove the cartridge and
reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a
new one. For details, refer to Replacing the Toner Cartridge.
• If the problem persists, the printer may require repair. Contact a service
representative.
Curl If the printed paper is curled or paper does not feed into the printer:
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the
tray.
• Change the printer option and try again. Go to Printing Preferences, click Paper
tab, and set type to Light weight.
An unknown image
repetitively appears on
a few sheets or loose
toner, light print, or
contamination occurs.
• Your printer is probably being used at an altitude of 1,500 m (4,921 ft) or above.
• The high altitude may affect the print quality, such as loose toner or light
imaging. Change the altitude setting for your printer. For details, refer to Setting
Altitude Adjustment.
Symptoms Solutions
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Copy and Scan Problems
If the copy or scan quality is poor, refer to the following table.
Symptoms Solutions
Copies are too light or
too dark.
Use Lighten/Darken in the Copy service to lighten or darken the copies. For details,
refer to Copy Options.
Smears, lines, marks, or
spots appear on
copies.
• If the defects are on the original, use Background Suppression in the Copy
service to lighten the background of your copies. For details, refer to Copy
Options.
• If there are no defects on the original, clean the scanner unit. For details, refer to
Cleaning the Printer.
• If the defect occurs when using the automatic document feeder, clean the CVT
glass using a lint-free cloth. For instructions, refer to Cleaning the Document
Glass and Constant Velocity Transport Glass.
Copy image is skewed. • Ensure that the original is face down on the document glass and not skewed.
• Ensure that the original is face up in the automatic document feeder and just
touching the guides.
• Check that the copy paper is loaded correctly.
• The transfer roller may be dirty. Clean the inside of your printer.
Blank copies. Ensure that the original is face down on the document glass or face up in the
automatic document feeder. If the problem continues, contact a service
representative.
Image rubs off the
copy easily.
• Replace the paper in the tray with paper from a new package.
• In high humidity areas, do not leave paper in the printer for extended periods of
time.
Frequent copy paper
jams occur.
• Fan the stack of paper, then turn it over in the tray. Replace the paper in the tray
with a fresh supply. Check and adjust the paper guides.
• Ensure that the paper is the proper paper weight and type.
• Check for copy paper or pieces of copy paper remaining in the printer after a
paper jam has been cleared.
Toner cartridge
produces fewer copies
than expected before
running out of toner.
• Your originals may contain pictures, solids, or heavy lines. For example, your
originals may be forms, newsletters, books, or other documents that use more
toner.
• The automatic document feeder may be left open while copies are being made.
• Power off the printer, and then power on.
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Fax Problems
If your printer cannot send or receive faxes correctly, refer to the following tables.
Note: If your Xerox device cannot send and receive faxes, ensure that the printer is connected to
an approved analog or digital telephone line.
The scanner does not
work.
• Make sure that you place the original to be scanned face down on the document
glass, or face up in the automatic document feeder.
• There may not be enough available memory to hold the document you want to
scan.
• Check that the scanner is configured correctly.
• Check that the printer cable is connected properly.
• Make sure that the printer cable is not defective. Switch the cable with a known
good cable. If necessary, replace the cable.
The unit scans very
slowly.
• If the printer is printing received data, wait to scan your document after the
received data has been printed.
• Keep in mind that graphics are scanned more slowly than text.
Symptom Solutions
No dial tone. • Check that the phone line is properly connected. Connect phone line cord to the
LINE jack at the rear of the printer to the wall jack that provides the phone line
service.
• Check that the phone socket on the wall is working by plugging in another
phone.
The numbers stored in
memory do not dial
correctly.
• Make sure that the numbers are stored in memory correctly. To check, print a Fax
Phonebook report. For details, refer to Information Pages.
• Make sure that manually entered fax phone numbers have all the digits needed
to correctly dial the fax machine location.
The original does not
feed into the printer.
• Make sure that the paper is not wrinkled and you are inserting it correctly.
• Check that the original is the right size, not too thick or thin.
• Remove any staples and paper clips from the pages.
• Make sure that the automatic document feeder is firmly closed.
• The automatic document feeder rubber pad may need to be replaced. Contact a
service representative.
Symptoms Solutions
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Faxes are not received
automatically.
• The receiving mode should be set to fax.
• Incoming fax calls have two settings in fax setup:
• 1 - Immediately (answers incoming call)
• 2 - Off (does not answer)
Check that fax defaults are set to Immediately for the auto answer feature. Refer
to Incoming Fax Defaults.
• Make sure that there is paper in the tray.
• Check to see if the display shows any error message and follow the instructions
to remedy the problem.
The printer does not
send.
• Make sure that the original is loaded in the automatic document feeder or on
the document glass.
• Check the fax device to which you are sending your fax to see if it can receive
your fax.
• Try the job again later; the line may have a fault or be busy.
• For fax receivers known to be busy, adjust the default fax settings to increase
redial attempts when a busy is detected. For details, refer to Outgoing Fax
Defaults.
The incoming fax has
blank spaces or is of
poor quality.
• The fax printer sending you the fax may be faulty.
• A noisy phone line can cause line errors.
• Check the print quality by printing an Information Page. For details, refer to
Information Pages.
• The toner cartridge may be empty. Replace the toner cartridge, For details, refer
to Replacing the Toner Cartridge.
Some of the words on
an incoming fax are
stretched.
• The fax device sending the fax had a temporary document jam.
• The fax device sending the fax had a document misfeed that caused the image
to be distorted during scanning.
There are lines on the
originals you sent.
• Check your scanner unit for contamination or debris and clean it. For details,
refer to Cleaning the Printer.
• Check the CVT glass and document glass and if necessary clean using a lint-free
cloth. For instructions, refer to Cleaning the Document Glass and Constant
Velocity Transport Glass.
The printer dials a
number, but the
connection with the
other fax device fails.
• The other fax device may be powered off, out of paper, or cannot answer
incoming calls. Speak with the other machine operator and request that the
problem is fixed.
• Verify the fax number dialed is correct for the fax location and the recipient's fax
device.
Faxes do not store in
memory.
• There may not be enough memory space to store the fax. Delete or print faxes
stored in memory, and then try to store the fax again.
• Call for service.
Blank areas appear at
the bottom of each
page or on other
pages, with a small
strip of text at the top.
You may have chosen the wrong paper settings in the print options. For details, refer
to Fax Settings.
Symptom Solutions
Getting Help
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Getting Help
Your printer includes utilities and resources to help you troubleshoot printing problems.
Viewing Warning Messages on the Control Panel
When a warning condition occurs, the printer alerts you of the problem. A message appears on the
control panel. Warning alerts inform you about printer conditions, such as low supplies or low paper
supply that require your attention. If more than one warning condition occurs, only one warning
message appears on the control panel at a time.
Information about current errors and printer status can also be viewed using Xerox
®
CentreWare
®
Internet Services.
Viewing Current Errors on the Control Panel
When an error condition occurs, a message appears on the control panel to inform you of the problem.
Error messages warn you about printer conditions that prevent the printer from printing or degrade
printing performance. If more than one error occurs, only one is displayed on the control panel.
Viewing Alerts Using Xerox
®
CentreWare
®
Internet
Services
When an error condition occurs, alert messages display in Xerox
®
CentreWare
®
Internet Services to
inform you of the problem. Alerts warn you about printer conditions that prevent the printer from
printing or degrade printing performance.
1. At your computer, open a Web browser. In the address field, type the IP address of the printer,
then press Enter or Return.
2. Click Status
Alerts.
A list of active alerts and a description of the error is displayed.
Getting Help
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Using the Integrated Troubleshooting Tools
To assist with troubleshooting, your printer has a set of Information Pages that you can print. These
pages include configuration, font and error information.
Printing an Error Message Report Using the Control Panel
1. At the printer control panel, press the Home button.
2. Touch Device
Information Pages.
3. Touch Error Messages, then touch Print.
4. To return to the home screen, press the Home button.
Printing Reports Using Xerox
®
CentreWare
®
Internet Services
1. At your computer, open a Web browser. In the address field, type the IP address of the printer,
then press Enter or Return.
1. Click Properties
Services
Printing.
Note: If you are prompted to enter the Administrator account user name and password, refer to
Accessing the Xerox® CentreWare® Internet Services Administrator Account.
2. Click Reports.
3. To print a report, for the required report, click Print.
4. Click OK.
Helpful Information Pages
To assist with troubleshooting, your printer has a set of Information Pages that you can print. These
pages include configuration, font and error information. For more information, refer to Information
Pages.
Online Support Assistant
The Online Support Assistant provides instructions and troubleshooting help to solve your printer
problems. For example, you can find solutions for print-quality problems, paper jams, and software
installation issues.
To access the Online Support Assistant, go to www.xerox.com/office/B215support.
Getting Help
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Locating the Serial Number
The printer’s serial number is located on the data plate on the rear cover, and is printed on the System
Configuration report. It is also displayed on the Device
About
General screen.
For more information about printing the Configuration report, refer to Printing a Configuration Report
Using the Control Panel.
More Information
You can obtain more information about your printer from these sources:
Resource Location
Installation Guide Packaged with the printer and can be downloaded at
www.xerox.com/office/B215docs
Other documentation for your printer www.xerox.com/office/B215docs
Technical support information for your
printer, including online technical
support, Online Support Assistant and
print driver downloads
www.xerox.com/office/B215support
Information Pages Print reports from the control panel or using Xerox
®
CentreWare
®
Internet Services. For details, refer to Information Pages.
Order supplies for your printer www.xerox.com/office/B215supplies
Local Sales and Support Center www.xerox.com/office/worldcontacts
Printer registration www.xerox.com/office/register
Business Resource Center www.xerox.com/office/businessresourcecenter
Getting Help
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®
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9
Security
This chapter describes how to configure the Security features for the device.
The following topics are mentioned in this chapter:
•Xerox
®
CentreWare
®
Internet Services ................................................................................................................ 249
• Setting Access Rights ................................................................................................................................................. 252
• Setting Print Permissions .......................................................................................................................................... 254
• Device User Database ............................................................................................................................................... 255
• Secure HTTP.................................................................................................................................................................... 256
• IP Filtering ...................................................................................................................................................................... 257
• IPSec ................................................................................................................................................................................. 258
• Security Certificates .................................................................................................................................................... 259
• Concealing or Showing Job Names ...................................................................................................................... 261
• 802.1x .............................................................................................................................................................................. 262
• Displaying or Hiding Network Settings ............................................................................................................... 263
• System Timeout ........................................................................................................................................................... 264
• USB Port Security ......................................................................................................................................................... 265
• Restricting Access to the Web User Interface .................................................................................................. 266
• Software Verification Test ........................................................................................................................................ 267
Xerox
®
CentreWare
®
Internet Services
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®
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Xerox
®
CentreWare
®
Internet Services
Xerox
®
CentreWare
®
Internet Services is the administration and configuration software installed on the
embedded Web server in the printer. Xerox
®
CentreWare
®
Internet Services software allows you to
configure and administer the printer from a Web browser.
Xerox
®
CentreWare
®
Internet Services requires:
• A TCP/IP connection between the printer and the network in Windows, Macintosh or Linux
environments.
• TCP/IP and HTTP enabled in the printer.
• A network-connected computer with a Web browser that supports JavaScript.
Many features in Xerox
®
CentreWare
®
Internet Services require an administrator user name and
password. For security purposes, the default system administrator password is set to the unique device
serial number of your printer. For network printers, when you first access Xerox
®
CentreWare
®
Internet
Services after printer installation, the system prompts you to change the default system administrator
password. Once the system administrator password is successfully set, you can access all features and
functions in Xerox
®
CentreWare
®
Internet Services.
For information about changing the default password the first time you access Xerox
®
CentreWare
®
Internet Services, refer to Accessing Xerox
®
CentreWare
®
Internet Services and Changing the Default
System Administrator Password.
Note: The serial number is located on the data label at the rear of the printer.
Finding the IP Address of Your Printer
To install the print driver for a network-connected printer, it is often necessary to know the IP address
of your printer. Also, the IP address is used to access the settings of your printer through Xerox
®
CentreWare
®
Internet Services.
You can view the IP address of your printer on the printer Home screen, in the About option, or on the
System Configuration Report.
Viewing the IP Printer Address on the Control Panel
To view the IP address of the printer on the control panel:
1. At the printer control panel, press the Home button.
The IP address is displayed on the screen.
2. To view the Network screen, touch Device
About
Network.
Scroll to the IP address and record it from the display.
3. To return to the home screen, press the Home button.
To print a configuration report, refer to Printing a Configuration Report Using the Control Panel.
Xerox
®
CentreWare
®
Internet Services
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Accessing the Xerox
®
CentreWare
®
Internet Services
Administrator Account
Many features in Xerox
®
CentreWare
®
Internet Services require an administrator user name and
password. When updating Security options, you will be prompted to enter the Administrator Account
login details.
To access the Xerox
®
CentreWare
®
Internet Services Administrator Account:
1. At your computer, open a Web browser.
2. In the address field, type the IP address of the printer.
Note: If you do not know the IP address of your printer, refer to Finding the IP Address of Your
Printer.
3. Press Enter or Return.
Note: If you are accessing Xerox
®
CentreWare
®
Internet Services for the first time after printer
installation, you will be prompted to change the Administrator Account password. For instructions,
refer to Accessing Xerox
®
CentreWare
®
Internet Services and Changing the Default System
Administrator Password.
4. Click Properties, then configure the settings required.
When you select an option which requires Administrator Account access, a security login window
appears.
5. For User Name, enter Admin. For Password, enter the administrator account password that was
set during initial access to Xerox
®
CentreWare
®
Internet Services. Click OK.
You are now able to configure and save settings.
Xerox
®
CentreWare
®
Internet Services
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Changing the System Administrator Password
To prevent unauthorized changes to printer settings, ensure the Administrator Account password is
changed regularly. Be sure to store the password in a secure location.
Note: If you are accessing Xerox
®
CentreWare
®
Internet Services for the first time after printer
installation, you will be prompted to change the Administrator Account password. For instructions,
refer to Accessing Xerox
®
CentreWare
®
Internet Services and Changing the Default System
Administrator Password.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties.
2. Click Maintenance.
3. Click Administrator Password.
4. To change the Administrator Account password, enter a new password in the Password field.
Passwords can contain between 4 and 32 characters and the following characters can be used:
• Letters: a - z, A - Z
•Numbers: 0 - 9
• Special Characters: @ / . ‘ & + - # * , _ % ( ) !
5. To verify the password, enter the password again in the Verify Password field.
6. To save the new password, select the Select to save a new password check box.
7. Click Save.
Setting Access Rights
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Setting Access Rights
You can control access to services and features by setting up authentication and authorization.
Personalization allows the printer to retrieve user information to customize features.
Authentication
Authentication is the process of confirming user identities. If you enable authentication, the printer
compares the information that users provide to another source of information, such as an LDAP
directory. If the information is valid, the users are considered authenticated.
There are several ways to authenticate a user:
•Passcode: This option enables a passcode. To access the printer, at the control panel, users type a
passcode. The printer compares the passcode to the stored information.
•Local Authentication: The option enables local authentication. To prove their identity, users type
their user name and password at the control panel or in Xerox
®
CentreWare
®
Internet Services. The
printer compares the user credentials to the information stored in the user database. If you have a
limited number of users, or do not have access to an authentication server, use this authentication
method.
•Network Authentication: This option enables network authentication. To prove their identity,
users type their user name and password at the control panel or in Xerox
®
CentreWare
®
Internet
Services. The printer compares the user credentials to the information stored on an authentication
server. Before configuring Network Authentication, ensure that the external network server to
provide authentication is functional on your network. Refer to your manufacturer's
documentation for instructions to complete this task.
Note: The printer can use one of the following authentication server types:
•Kerberos for UNIX, Linux, or Windows ADS
• SMB for Windows ADS
•LDAP
Setting Access Rights
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Setting the Login Method
1. In Xerox
®
CentreWare
®
Internet Services, click Properties
Login / Permissions.
2. Click Login Methods.
Note: If prompted to enter a user name and password, for information about logging in as an
administrator, refer to Accessing the Xerox
®
CentreWare
®
Internet Services Administrator Account.
3. To set the authentication method, select an option:
•No Authentication: This option allows unrestricted access to the printer.
•Passcode: This option creates the passcode for users to enter on the control panel. For Create
Passcode, type a passcode.
•Local Authentication: This option stores user login information on the printer in the Device
User Database. To configure the database, for Device User Database, click the Pencil icon.
For information about configuring the Device User Database, refer to Device User Database.
•Network Authentication: This option stores user login information on an authentication
server in the network. To configure the server connection, for Authentication Server, click the
Pencil icon and enter the settings required for the authentication server.
Note: If you select Local Authentication or Network Authentication, you can set the printer to
retrieve user profile information from LDAP. To retrieve information from LDAP, for Personalize
Tou ch U I, sel ect Retrieve Profile Information for Authenticated User from LDAP. To configure
the server connection, for LDAP Server, click the Pencil icon.
For information about configuring the Log Out Confirmation Screen, refer to Configuring the Log
Out Confirmation Screen.
Configuring the Log Out Confirmation Screen
1. In Xerox
®
CentreWare
®
Internet Services, click Properties
Login / Permissions.
2. Click Login Methods.
Note: If prompted to enter a user name and password, for information about logging in as an
administrator, refer to Accessing the Xerox
®
CentreWare
®
Internet Services Administrator Account.
3. To enable the log out confirmation screen, select Show at Log Out.
4. To show the log out confirmation screen after every job, select Show After Every Job.
5. To disable the log out confirmation screen, select Don't Show.
Setting Print Permissions
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Setting Print Permissions
You can set print permissions for 2-sided printing.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties
Login / Permissions.
2. Click Print Permissions.
Note: If prompted to enter a user name and password, for information about logging in as an
administrator, refer to Accessing the Xerox
®
CentreWare
®
Internet Services Administrator Account.
3. For 2-Sided Printing Policy, for Always Require 2-Sided Printing, select On or Off.
4. Click Save.
Device User Database
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Device User Database
The Device User Database stores user credential information for local authentication. When you
configure local authentication, the printer checks the credentials that users provide against the
information in the database. You can export the database for use on other printers.
Managing the Device User Database
1. In Xerox
®
CentreWare
®
Internet Services, click Properties
Login / Permissions.
2. Click Device User Database.
Note: If prompted to enter a user name and password, for information about logging in as an
administrator, refer to Accessing the Xerox
®
CentreWare
®
Internet Services Administrator Account.
3. Select an option:
•Add New: Select this option to add users to the database. To add more than one user, click on
the box next to Add Another User. Add the user information and password, then click Save.
•Import from file: Select this option to import user information from a .csv file. Select a file to
import, then click Apply.
•Export to File: Select this option to export the Device User Database to a .csv file. Select a
location to store the file.
4. To edit a user, for the user, click the Pencil icon. Edit the fields required, then click Save.
5. To delete a user, for the user, click the X icon. To confirm the deletion, click OK.
Secure HTTP
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Secure HTTP
To establish a Secure HTTP (HTTPS) connection to the printer, you can use TLS to encrypt data sent
over HTTP.
You can enable TLS encryption for the following features.
• Configuring the printer in Xerox
®
CentreWare
®
Internet Services
•Printing from Xerox
®
CentreWare
®
Internet Services
• Printing using IPP
Note: TLS encryption is protocol-independent. You can choose to use, or not to use TLS for each
protocol.
Before you begin:
• Ensure that DNS is enabled and configured.
• Ensure that the date and time configured on the printer is correct. The time that is set on the
printer is used to set the start time for the Xerox Device Certificate. A Xerox Device Certificate is
installed when you enable HTTP. After you enable HTTP, check the device certificate.
Enabling HTTPS
1. In Xerox
®
CentreWare
®
Internet Services, click Properties
Connectivity.
2. Click Protocols.
3. Click HTTP.
Note: If prompted to enter a user name and password, for information about logging in as an
administrator, refer to Accessing the Xerox
®
CentreWare
®
Internet Services Administrator Account.
4. To enable the protocol, for Protocol, select Enable.
5. For Keep Alive Timeout, enter the time that the printer waits for a response from a connected
user before it terminates the connection.
6. Change the Port Number as needed.
7. If a Machine Digital Certificate is configured, you can edit the following security fields.
•For HTTP Security Mode, select an HTTPS security option.
• To allow connections to the device using HTTPS only, select Require HTTPS.
• To enable one or more versions, for TLSv 1.0, TLSv 1.1, and TLSv 1.2, select Enable as needed.
8. Click Apply, then click OK.
IP Filtering
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IP Filtering
You can prevent unauthorized network access by creating an IP Filter to block or allow data sent from
particular IP addresses.
Note: Be careful not to filter the IP address of any device used to administer the printer.
Enabling IP Filtering
1. In Xerox
®
CentreWare
®
Internet Services, click Properties
Security.
2. Click IP Filtering.
Note: If prompted to enter a user name and password, for information about logging in as an
administrator, refer to Accessing the Xerox
®
CentreWare
®
Internet Services Administrator Account.
3. To enable IP filtering, select IPv4 Filtering Enabled, IPv6 Filtering Enabled, or both.
4. To permit access to the device, type the IP Address and Port or Prefix as needed.
5. Click Apply.
IPSec
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IPSec
Internet Protocol Security (IPSec) is a group of protocols used to secure Internet Protocol (IP)
communications. The IPSec feature authenticates and encrypts each IP data packet.
If you select IPSec, all printer traffic uses IPSec protocols, including:
Configuring IPSec
1. In Xerox
®
CentreWare
®
Internet Services, click Properties
Security.
2. Click IPSec.
Note: If prompted to enter a user name and password, for information about logging in as an
administrator, refer to Accessing the Xerox
®
CentreWare
®
Internet Services Administrator Account.
3. To enable the protocol, for Protocol, select Enabled.
Note: To enable IPSec, enable SSL and connect to device using HTTPS.
4. To remove IPSec connections, click Flush All IPSec Connections.
5. For Shared Secret, enter the shared key value.
6. For Verify Shared Secret, re-enter the shared key value.
7. To save the new shared key, select Select to save new Shared Secret.
8. Click Apply.
• DHCP v4/v6 (TCP and UDP)
•DNS (TCP and UDP)
•FTP (TCP)
• HTTP (Scan Out, TCP port 80)
• HTTPS (Scan Out, TCP port 443)
• HTTPS (Web Server, TCP port 443)
•ICMP v4/v6
• IPP (TCP port 631)
• LPR Print (TCP port 515)
• Port 9100 Print (TCP port 9100)
•SMTP (TCP/UDP port 25)
• SNMP (TCP/UDP port 161)
• SNMP Traps (TCP/UDP port 162)
• WS-Discovery (UDP port 3702)
Security Certificates
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Security Certificates
A digital certificate is a file that contains data used to verify the identity of the client or server in a
network transaction. A certificate also contains a public key used to create and verify digital signatures.
One device proves its identity to another by presenting a certificate trusted by the other device. Or, the
device can present a certificate signed by a trusted third party and a digital signature proving its
ownership of the certificate.
A digital certificate includes the following data:
• Information about the owner of the certificate
• The certificate serial number and expiration date
• The name and digital signature of the certificate authority (CA) that issued the certificate
•A public key
• A purpose defining how the certificate and public key can be used
Creating a Machine Digital Certificate
1. In Xerox
®
CentreWare
®
Internet Services, click Properties
Security.
2. Click Machine Digital Certificate.
Note: If prompted to enter a user name and password, for information about logging in as an
administrator, refer to Accessing the Xerox
®
CentreWare
®
Internet Services Administrator Account.
3. Click Create New Certificate, then select an option:
• Self Signed Certificate
• Certificate Signing Request (CSR)
4. Click Continue.
5. For the selected certificate type, complete the fields.
6. Click Apply.
Security Certificates
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Installing a Trusted Certificate Authority Certificate
If the printer uses the Xerox
®
Device Certificate, and a user attempts to access the printer using Xerox
®
CentreWare
®
Internet Services, an error message can appear in their Web browser. To avoid error
messages, install a Trusted Certificate Authority (CA) Certificate in the Web browsers of all users.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties
Security.
2. Click Trusted Certificate Authorities.
Note: If prompted to enter a user name and password, for information about logging in as an
administrator, refer to Accessing the Xerox
®
CentreWare
®
Internet Services Administrator Account.
3. To add a certificate, click Add.
a. Click Browse or Choose File, navigate to the signed certificate in .pem or PKCS#12 format,
then click Open or Choose File.
b. Click Apply, then click OK.
4. For Installed Certificates, perform the following steps.
• To delete a certificate, select the certificate, then click Delete.
• To delete all certificates, click Reset.
Concealing or Showing Job Names
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Concealing or Showing Job Names
You can conceal job names from displaying on the control panel, and in the Active Jobs and Completed
Jobs lists in Xerox
®
CentreWare
®
Internet Services.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties
Security.
2. Click Conceal Job Names.
Note: If prompted to enter a user name and password, for information about logging in as an
administrator, refer to Accessing the Xerox
®
CentreWare
®
Internet Services Administrator Account.
3. Select an option:
•Show All Job Names: This option allows job names to appear on the control panel and in the
Active Jobs and Completed Jobs lists.
•Conceal All Job Names: This option prevents all job names from appearing on the control
panel and in the Active Jobs and Completed Jobs lists.
4. Click Apply.
802.1x
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802.1x
802.1x is an Institute for Electrical and Electronics Engineers (IEEE) standard that defines a method for
port-based network access control or authentication. In an 802.1x secured network, the printer must be
authenticated by a central authority, typically a RADIUS server, before it can access the physical
network.
Before you begin:
• Ensure that your 802.1x authentication server and authentication switch are available on the
network.
• Determine the supported authentication method.
• Create a user name and password on your authentication server.
Note: This procedure causes the printer to restart and be unavailable over the network for several
minutes.
Configuring 802.1x
1. In Xerox
®
CentreWare
®
Internet Services, click Properties
Security.
2. Click 802.1x.
Note: If prompted to enter a user name and password, for information about logging in as an
administrator, refer to Accessing the Xerox
®
CentreWare
®
Internet Services Administrator Account.
3. For 802.1x, select Enabled.
4. For Authentication Method, select an option:
•EAP-MD5
•PEAP
•EAP-MSCHAPv2
•EAP-TLS
5. If you select EAP-MD5, EAP-MSCHAPv2 or PEAP, the Credentials option appears. Enter the
required details in the Username and Password fields.
6. To upload a root certificate:, do the following steps.
a. For Upload Root Certificate, to locate and select the file, click Browse or Choose File.
b. Click Upload.
7. To upload a client certificate, do the following steps.
a. To locate and select the Client Certificate, for Upload Client Certificate, click Browse or
Choose File.
b. To assign a private password, for Private Key Password, type a password.
c. Click Upload.
8. Click Apply.
Displaying or Hiding Network Settings
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Displaying or Hiding Network Settings
You can show or hide the IPv4 address or host name of the printer on the control panel touch screen.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties
Security.
2. Click Display Network Settings.
Note: If prompted to enter a user name and password, for information about logging in as an
administrator, refer to Accessing the Xerox
®
CentreWare
®
Internet Services Administrator Account.
3. To show network information, select Show IPv4 Address or Show Host Name. To hide network
information, select Hide Network Information.
4. Click Apply.
System Timeout
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®
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System Timeout
You can specify how long the printer waits to log out an inactive user.
Setting System Timeout Values
1. In Xerox
®
CentreWare
®
Internet Services, click Properties
Security.
2. Click System Timeout.
Note: If prompted to enter a user name and password, for information about logging in as an
administrator, refer to Accessing the Xerox
®
CentreWare
®
Internet Services Administrator Account.
3. For Local User Interface System Timer, enter the time that the printer waits before it resets
settings to the default options and logs out inactive users from the Local User Interface.
4. For Web System Timer, type the amount of time the system waits before it resets settings to the
default options and logs out inactive users from the Web User Interface.
5. Click Apply.
USB Port Security
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USB Port Security
You can prevent unauthorized access to the printer through USB ports by disabling the ports.
Note: If USB ports are disabled, you cannot update the software or print from a USB Flash drive.
Enabling or Disabling USB Ports
1. In Xerox
®
CentreWare
®
Internet Services, click Properties
Security.
2. Click USB Port Security.
Note: If prompted to enter a user name and password, for information about logging in as an
administrator, refer to Accessing the Xerox
®
CentreWare
®
Internet Services Administrator Account.
3. To enable a port, for the port, select the check box.
4. To disable a port, for the port, clear the check box.
5. Click Apply.
Restricting Access to the Web User Interface
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®
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Restricting Access to the Web User Interface
You can lock the Web User Interface for the device. When the Web User Interface is locked, all areas of
the Web User Interface are inaccessible until users logs in. When the Web User Interface is unlocked,
users can access all areas of the Web User Interface, except for areas that require administrator login.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties
Security.
2. Click Security Settings.
Note: If prompted to enter a user name and password, for information about logging in as an
administrator, refer to Accessing the Xerox
®
CentreWare
®
Internet Services Administrator Account.
3. To restrict access to the Web User Interface, for Lock WebUI, select the check box. To allow access
to the Web interface, clear the check box.
4. Click Apply.
Software Verification Test
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Software Verification Test
You can test the printer software to confirm that it is operating correctly. The test checks software files
to confirm that they are not corrupt. If the printer software appears to function improperly, a Xerox
representative can ask you to perform this test.
1. In Xerox
®
CentreWare
®
Internet Services, click Properties
Security.
2. Click Software Verification Test.
Note: If prompted to enter a user name and password, for information about logging in as an
administrator, refer to Accessing the Xerox
®
CentreWare
®
Internet Services Administrator Account.
3. To begin the test, click Start Test.
4. To interrupt and cancel the test, click Cancel.
5. A message displays to indicate the results of the test. Click Close.
Note:
•You can continue to use the device while the test is running.
•If the test fails, the software files are corrupt. It is recommended that you reinstall the
software. For help, contact a Xerox representative.
Software Verification Test
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®
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®
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A
Specifications
This chapter includes:
• Printer Specifications ................................................................................................................................................. 270
• Feature Specifications ............................................................................................................................................... 274
• Network Environment ................................................................................................................................................ 277
• System Requirements ................................................................................................................................................ 278
• Electrical Specifications ............................................................................................................................................ 279
• Environmental Specifications ................................................................................................................................. 280
Printer Specifications
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Printer Specifications
Standard Configuration
Feature Specification
Standard Functions Print, Copy, Scan, Email, Fax, USB
Automatic 2-Sided Printing
Hardware Configuration 600 mHz Processor
256 MB Memory
Automatic Document Feeder
Main Paper Tray, Manual Feed Slot
Touch Screen User Interface
Connectivity Wired network
Wireless
Direct Connect USB
Access From the front
Print Speed • Up to 31 ppm on Letter (215 x 279 mm)
• Up to 30 ppm on A4 (210 x 297 mm)
2-Sided Print Speed Up to 15 images per minute on Letter (215 x 279
mm) and A4 (210 x 297 mm)
First Print Out Time As fast as 8.5 seconds from Ready status
Warm Up Time Less than 32 seconds from Sleep mode
Printer Specifications
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Physical Specifications
Weights and Dimensions
Clearance Requirements
Item Specification
Width 15.8 inches (401 mm)
Depth 15.6 inches (397 mm)
Height 14.4 inches (365 mm)
Weight 25.24 lb (11.45 kg)
60.1 cm
(23.7 in)
90.2 cm
(35.5 in)
69 cm
27.2 in
10 cm
(3.9 in.)
36 cm
(14.2 in.) 10 cm
(3.9 in.)
10 cm
(3.9 in.)
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®
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Media Specifications
Main Paper Tray 1
Manual Feed Slot
Feature Specification
Capacity 250 sheets 20 lb (80
g/m²
) paper
Media Types Plain, Heavy weight, Light weight, Recycled,
Cardstock, Bond, Archive
Media Weights 16 - 43 lb (60 to 163
g/m²)
Media Sizes A4, A5, A6, Letter, Legal, Executive, Folio, Oficio, ISO
B5, JIS B5
Feature Specification
Capacity 1 sheet
Media Types Plain, Heavy weight, Light weight, Cotton, Colored,
Pre-Printed, Recycled, Transparency, Label, Cardstock,
Bond, Archive, Thicker, Envelope
Media Weights 16 - 58 lb (60 to 220 g/m²
)
Media Size Range Standard Sizes:
• A4, A5, Letter, Legal, Executive, Folio, Oficio, ISO
B5, JIS B5, A6,
• Envelope Monarch, Com-10, DL, C5, C6, Postcard
4 x 6
Custom Sizes:
• Minimum Size: 3 x 5 inch (76 x 127 mm)
• Maximum Size: 8.5 x 14 inch (216 x 356 mm)
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Duplex Unit
Automatic Document Feeder
Media Output
Feature Specification
Media Weights 16 - 32 lb (60 to 120 g/m²
)
Media Sizes A4, Letter, Oficio, Folio, Legal
Media Types Plain Paper, Light weight, Heavy weight, Recycled
Feature Specification
Capacity Up to 40 sheets 20 lb (80 g/m²)
Paper Weights 16 - 28 lb (60 to 105
g/m²)
Paper Sizes • Width: 5.8 - 8.5 inches (148 - 216 mm)
• Length: 5.8 - 14.0 inches (148 - 356 mm)
Automatic Document Feeder Speed • A4: 30 mono images per minute
• Letter: 31 mono images per minute
• A4: 20 color images per minute
• Letter: 21 color images per minute
Feature Specification
Output Tray Capacity 120 sheets of 20 lb (80 g/m²) face down
Rear Cover Capacity 1 sheet face up
Feature Specifications
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Feature Specifications
Print Features
Feature Specification
Speed • 1-Sided Letter: 31 ppm
•1-Sided A4: 30 ppm
•2-Sided Letter: 15 ppm
•2-Sided A4: 15 ppm
Maximum Print Area 8.5 x 14 inches US Legal (216 mm x 356 mm)
Maximum Print Resolution • True: 600 x 600 dpi
• Effective Output: up to 1200 x 1200 dpi
Toner Cartridge Average Yields • Standard Toner Cartridge: 1500 standard prints
Note: Not available in all regions.
• High Toner Cartridge: 3000 standard prints
• Starter Toner Cartridge: 1500 standard prints for
220V devices and 1000 standard prints for 110V
devices
Standard Printer Memory 256 MB
Compatibility Windows PC / MAC / Linux
PDL / PCL PCL5e, PCL6, Postscript 3
Feature Specifications
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Fax Features
Copy Features
Feature Specification
Fax Transmission Speed 33.6 Kbps
Telephone Line Type Standard public analogue switched telephone line or
equivalent
PSTN, PABX
Communication Standard ITU-T, G3, ECM
Maximum Resolution Capability 300 x 300 dpi
Effective Scanning Width 8.5 inches (216 mm)
Maximum Print Width 8.5 inches (216 mm)
Connection Approvals • EU/EEA: certified to TBR21
• USA: approved to FCC Pt 68
• Canada: approved to DOC CS-03
• Other countries: certified to national PTT
standards
Feature Specification
First Copy Out Time In Standby Mode:
• Automatic Document Feeder: Less than 15
seconds
• Document Glass: Less than 14 seconds
In Power Save Mode: 42 seconds
Zoom Range 25% to 400%
Maximum Resolution • Automatic Document Feeder: Up to 600 x 600 dpi
• Document Glass: Up to 1200 x 1200 dpi
Multi Copy 1 - 99
Copy Speeds Single Original, Multiple Copies:
•31 cpm Letter
• 30 cpm A4
Multiple Original, Single Copy:
•21 cpm Letter
• 20 cpm A4
Feature Specifications
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Scan Features
Feature Specification
Maximum Document Width 8.5 inches (216 mm)
Effective Scan Width 8.2 inches (208 mm)
Maximum Resolution • Automatic Document Feeder: Up to 600 x 600 dpi
optical
• Document Glass: Up to 1200 x 1200 dpi optical
• Effective Output: Up to 4800 x 4800 dpi
Scan to PC via USB or network connection Yes
Scan Speeds 30 - 17 images per minute depending on scan mode
Scan Send Modes Black and White, Grayscale, and Color
Grayscale 256 levels
Compatibility TWAIN Standard, WIA Standard
Network Environment
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Network Environment
Item Specifications
Network interface • Ethernet 10/100 Base-TX Wired LAN
• 802.11b/g/n Wireless LAN
Print from USB Yes
Apple Airprint
®
Yes
Google Cloud Print
®
Yes
Network operating system • Windows
®
7 - 10
• Windows
®
Server 2008, 2008 R2, 2012, 2012 R2,
2016, 2019
•Various Linux OS
• Mac OS X 10.9 ~ 10.14
Network protocols • TCP/IPv4, TPC/IPv6
•DHCP, BOOTP
• DNS, WINS, DDNS, Bonjour, SLP, UPnP
• Standard TCP/IP Printing (RAW), LPR, IPP, WSD
• SNMPv1/v2c/v3, HTTP, IPSec
System Requirements
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®
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System Requirements
Operating System CPU RAM Free HDD
Space
Windows Server
®
2008 (32/64 bit) Intel
®
Pentium
®
IV 1 GHz
(Pentium IV 2 GHz)
512 MB
(2 GB)
10 GB
Windows
®
7 - 10
(32/64 bit)
Intel
®
Pentium
®
IV 1 GHz 32-bit
or 64-bit processor or higher
1 GB (2 GB) 16 GB
• Support for DirectX
®
9 graphics with 128 MB memory (to
enable the Aero theme).
•DVD-R/W Drive
Windows
®
Server 2008, 2008 R2, 2012,
2012 R2, 2016, 2019
(64 bit)
Intel
®
Pentium
®
IV 1 GHz (x86)
or 1.4 GHz (x64) processors (2
GHz or faster)
512 MB
(2 GB)
10 GB
Note:
• Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems.
• Users who have administrator rights can install the software.
• Windows Terminal Services is compatible with your machine.
Mac OS X 10.9 ~ 10.14 Intel
®
processors 2 GB 4 GB
Linux
• Fedora 15 - 26
• OpenSuSE
®
11.2, 11.4, 12.1, 12.2, 12.3,
13.1, 13.2, 42.1, 15.2
• Ubuntu 11.10, 12.04, 12.10, 13.04,
13.10, 14.04, 14.10, 15.04, 15.10, 16.04,
16.10, 17.04, 17.10, 18.04, 18.10
• Debian 6, 7, 8, 9
•Redhat
®
Enterprise Linux 5, 6, 7
• SuSE Linux Enterprise Desktop 10, 11, 12
• Mint 15, 16, 17, 17.1
Pentium IV 2.4GHz
(Intel Core™2)
512 MB
(1 GB)
1 GB
(2 GB)
Electrical Specifications
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®
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Electrical Specifications
Feature Specification
Frequency 50/60 Hz
Electrical Voltage 110 - 127 VAC & 220 - 240 VAC
Average Power Consumption • Power Save mode: 1.1 Watts
• Stand By mode: Less than 50 Watts
• Sleep mode: 1.4 Wh
•Ready mode: 55 Wh
• Average Operation - Continuous Printing: less
than 500 Wh
Environmental Specifications
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Environmental Specifications
Feature Specification
Operating Temperature (printer and consumables) 10 - 50
o
C (50 - 122
o
F)
Relative Humidity Optimal humidity range: 30 - 80%
Note: Under extreme environmental conditions, such
as 10
o
C and 90% relative humidity, issues can occur
due to condensation.
Elevation For optimum performance, use the printer at
elevations below 3100 M (10,170 ft.).
Environmental Specifications
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®
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®
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B
Regulatory Information
This appendix contains:
• Basic Regulations ......................................................................................................................................................... 283
• Copy Regulations ......................................................................................................................................................... 289
• Fax Regulations ............................................................................................................................................................ 292
• Safety Certification ..................................................................................................................................................... 296
• Material Safety Data .................................................................................................................................................. 297
Basic Regulations
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®
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Basic Regulations
Xerox has tested this device to electromagnetic emission and immunity standards. These standards are
designed to mitigate interference caused or received by this device in a typical office environment.
United States FCC Regulations
This device has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy. If the equipment is not installed and used in accordance
with these instructions, it can cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference. Users are required to correct the
interference at their own expense. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiver.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/television technician for help.
Changes or modifications to this equipment not approved by Xerox can void the authority of the user
to operate this equipment.
Note: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
Canada
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Basic Regulations
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®
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European Union
The CE mark applied to this printer symbolizes a declaration of conformity by Xerox with
the following applicable Directives of the European Union as of April 16, 2014: Radio
Equipment Directive 2014/53/EU.
Hereby, Xerox declares that the radio equipment model B215 is in compliance with Directive
2014/53/EU. The full text of the EU declaration of conformity is available at the following Internet
address: www.xerox.com/environment_europe.
This printer, if used properly in accordance with the instructions, is not dangerous for the consumer or
the environment.
WARNING:
• Changes or modifications to this equipment not specifically approved by the Xerox
Corporation can void the user's authority to operate this equipment.
• External radiation from Industrial, Scientific, and Medical (ISM) equipment can interfere with
the operation of this Xerox device. If external radiation from ISM equipment interferes with
this device, contact your Xerox representative for assistance.
• This is a Class A digital device. In a domestic environment, this printer can cause radio
frequency interference, in which case the user can be required to take adequate measures.
• To ensure compliance with European Union regulations, use shielded interface cables.
European Union Lot 4 Imaging Equipment Agreement
Environmental Information
Environmental Information Providing Environmental Solutions and
Reducing Cost
The following information has been developed to assist users and has been issued in relation to the
European Union (EU) Energy Related Products Directive, specifically the Lot 4 study on Imaging
Equipment. This requires manufacturers to improve environmental performance of in scope products
and supports the EU action plan on energy efficiency.
In scope products are Household and Office equipment that meet the following criteria.
• Standard monochrome format products with a maximum speed less than 66 A4 images per
minute
• Standard color format products with a maximum speed less than 51 A4 images per minute
Basic Regulations
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®
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Environmental Benefits of Duplex Printing
Most Xerox devices have duplex printing, also known as 2-sided printing, capability. This enables you to
print on both sides of the paper automatically, and therefore helps to reduce the use of valuable
resources by reducing your paper consumption. The Lot 4 Imaging Equipment agreement requires that
on models greater than or equal to 40 ppm color or greater than or equal to 45 ppm monochrome the
duplex function has been auto enabled, during the setup and driver installation. Some Xerox models
below these speed bands may also be enabled with 2-sided printing settings defaulted on at the time
of install. Continuing to use the duplex function will reduce the environmental impact of your work.
However, should you require simplex/1-sided printing, you may change the print settings in the print
driver.
Paper Types
This device can be used to print on both recycled and virgin paper, approved to an environmental
stewardship scheme, which complies with EN 12281 or a similar quality standard. Lighter weight paper
(60 g/m
2
), which contains less raw material and thus save resources per print, may be used in certain
applications. We encourage you to check if this is suitable for your printing needs.
ENERGY STAR - European Union Information
For additional information on energy or other related topics, go to www.xerox.com/environment or
www.xerox.com/environment_europe.
The ENERGY STAR program is a voluntary scheme to promote the development and
purchase of energy efficient models, which help to reduce environmental impact.
Details on the ENERGY STAR program and models qualified to ENERGY STAR can be
found at the following Web site: www.energystar.gov.
The Xerox B215 Multifunction Printer is ENERGY STAR
®
qualified under the Energy
STAR Program Requirements for Imaging Equipment.
The ENERGY STAR and ENERGY STAR MARK are registered United States
trademarks. The ENERGY STAR Imaging Equipment Program is a team effort
between U.S., European Union, and Japanese governments and the office
equipment industry to promote energy-efficient copiers, printers, fax, multifunction
machines, personal computers, and monitors. Reducing device energy consumption
helps combat smog, acid rain, and long-term changes to the climate by decreasing
the emissions that result from generating electricity.
Basic Regulations
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Power Consumption and Activation Time
The amount of electricity that a device consumes depends on the way the device is used. This device is
designed and configured to enable you to reduce your electricity usage.
Power Saver modes are enabled on your device to reduce energy consumption. After the last print, the
device transitions to Ready mode. In this mode, the device can print again immediately. If the device is
not used for a specified period, the device transitions to Low Power mode, then to Sleep mode. In these
modes, to enable reduced-power consumption, only essential functions remain active.
The device takes longer to produce the first print after it exits the Power Saver modes than it takes to
print in Ready mode. This delay is the result of the system waking up and is typical of most imaging
devices on the market.You can set a longer activation time or completely deactivate the Power Saver
mode. This device can take longer to switch to a lower energy level.
To change the Power Saver settings, refer to Power Management Settings.
Note: Changing the default Power Saver activation times can result in an overall higher energy
consumption of the device. Before you turn off Power Saver modes or set a long activation time,
consider the increase in device power consumption.
To learn more about Xerox participation in sustainability initiatives, go to:
www.xerox.com/environment
Basic Regulations
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Eco Certified to Office Machines CCD-035
Germany
Germany - Blue Angel
Blendschutz
Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz
vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt
nicht im unmittelbaren Gesichtsfeld platziert werden.
Larmemission
Maschinenlärminformatians-Verordnung3 . GPSGV: Der höchste Schalldruckpegel beträgt 70 dB(A)
oder weniger gemäß EN ISO 7779.
Importeur
Xerox GmbH
Hellersbergstraße 2-4
41460 Neuss
Deutschland
This product is certified to EcoLogo standard for office machines, meeting all requirements for
reduced environmental impact. As part of achieving certification, Xerox Corporation has proven this
product meets the EcoLogo criteria for energy efficiency. Certified copier, printer, multifunctional
device, and fax products must also meet criteria such as reduced chemical emissions and
demonstrate compatibility with recycled supplies. EcoLogo was established in 1988 to help
consumers find products and services with reduced environmental impacts. EcoLogo is a voluntary,
multiattribute, and lifecycle-based environmental certification. This certification indicates that a
product has undergone rigorous scientific testing, exhaustive auditing, or both, to prove its
compliance with stringent, third-party, environmental performance standards.
RAL, the German Institute for Quality Assurance and Labeling, has awarded
this device the Blue Angel Environmental Label. This label distinguishes it as
a device that satisfies Blue Angel criteria for environmental acceptability in
terms of device design, manufacture, and operation.
For more information, go to: www.blauer-engel.de.
Basic Regulations
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®
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Turkey RoHS Reg ulation
In compliance with Article 7 (d). We hereby certify:
"It is compliant with the EEE Regulation."
“EEE yönetmeliğine uygundur.”
Eurasian Economic Community Certification
Regulatory information for 2.4 Ghz Wireless LAN Module
This product contains a 2.4 Ghz Wireless LAN radio transmitter module which complies with the
requirements specified in FCC Part 15, Industry Canada RSS-210 and EEuropean Council Directive
2014/53/EU.
Operation of this device is subject to the following two conditions:
1. This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
2. Changes or modifications to this device not specifically approved by the Xerox Corporation may
void the user's authority to operate this equipment.
Ozone Release
This printer produces ozone during normal operation. The amount of ozone produced is dependent on
print volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to www.xerox.com/environment. In other
markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
Russia, Belarus, and Kazakhstan are working to establish a common customs union,
the Eurasian Economic Community, or EurAsEC. The Eurasian Economic Community
members anticipate sharing a common regulatory scheme and common EurAsEC
certification mark, the EAC Mark.
Copy Regulations
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®
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Copy Regulations
United States
Congress, by statute, has forbidden the reproduction of the following subjects under certain
circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such
reproductions.
1. Obligations or Securities of the United States Government, such as:
• Certificates of Indebtedness
• National Bank Currency
• Coupons from Bonds
• Federal Reserve Bank Notes
• Silver Certificates
• Gold Certificates
• United States Bonds
•Treasury Notes
• Federal Reserve Notes
•Fractional Notes
• Certificates of Deposit
•Paper Money
• Bonds and Obligations of certain agencies of the government, such as FHA, etc.
• Bonds (U.S. Savings Bonds may be photographed only for publicity purposes in connection
with the campaign for the sale of such bonds.)
• Internal Revenue Stamps. If it is necessary to reproduce a legal document on which there is a
canceled revenue stamp, this may be done provided the reproduction of the document is
performed for lawful purposes.
• Postage Stamps, canceled or uncanceled. For philatelic purposes, Postage Stamps may be
photographed, provided the reproduction is in black and white and is less than 75% or more
than 150% of the linear dimensions of the original.
• Postal Money Orders.
• Bills, Checks, or Drafts of money drawn by or upon authorized officers of the United States.
• Stamps and other representatives of value, of whatever denomination, which have been or
may be issued under any Act of Congress.
• Adjusted Compensation Certificates for Veterans of the World Wars.
2. Obligations or Securities of any Foreign Government, Bank, or Corporation.
3. Copyrighted materials, unless permission of the copyright owner has been obtained or the
reproduction falls within the fair use or library reproduction rights provisions of the copyright law.
Further information about these provisions may be obtained from the Copyright Office, Library of
Congress, Washington, D.C. 20559. Ask for Circular R21.
4. Certificate of Citizenship or Naturalization. Foreign Naturalization Certificates may be
photographed.
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5. Passports. Foreign Passports may be photographed.
6. Immigration papers.
7. Draft Registration Cards.
8. Selective Service Induction papers that bear any of the following registrant information:
• Earnings or Income
•Court Record
• Physical or Mental Condition
• Dependency Status
• Previous Military Service
Exception: United States military discharge certificates may be photographed.
9. Badges, Identification Cards, Passes, or Insignia carried by military personnel, or by members of
the various Federal Departments, such as FBI, Treasure, etc. (Unless photograph is ordered by the
head of such department or bureau.)
Reproducing the following is also prohibited in certain states:
• Automobile Licenses
•Drivers’ Licenses
• Automobile Certificates of Title
The above list is not all inclusive, and no liability is assumed for its completeness or accuracy. In case of
doubt, consult your attorney.
For more information about these provisions contact the Copyright Office, Library of Congress,
Washington, D.C. 20559. Ask for Circular R21.
Canada
Parliament, by stature, has forbidden the reproduction of the following subjects under certain
circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such
reproductions.
• Current bank notes or current paper money.
• Obligations or securities of a government or bank.
• Exchequer bill paper or revenue paper.
• The public seal of Canada or of a province, or the seal of a public body or authority in Canada, or
of a court of law.
• Proclamations, orders, regulations or appointments, or notices thereof (with intent to falsely cause
same to purport to have been printed by the Queens Printer for Canada, or the equivalent printer
for a province).
• Marks, brands, seals, wrappers, or designs used by or on behalf of the Government of Canada or of
a province, the government of a state other than Canada or a department, board, Commission or
agency established by the Government of Canada or of a province or of a government of a state
other than Canada.
• Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or
of a province or by the government of a state other than Canada.
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10. Documents, registers or records kept by public officials charged with the duty of making or issuing
certified copies thereof, where the copy falsely purports to be a certified copy thereof.
11. Copyrighted material or trademarks of any manner or kind without the consent of the copyright
or trademark owner.
This list is provided for your convenience and assistance, but it is not all-inclusive, and no liability is
assumed for its completeness or accuracy. In case of doubt, consult your solicitor.
Other Countries
Copying certain documents may be illegal in your country. Penalties of fine or imprisonment may be
imposed on those found guilty of making such reproductions:
•Currency notes
• Bank notes and cheques
• Bank and government bonds and securities
• Passports and identification cards
• Copyright material or trademarks without the consent of the owner
• Postage stamps and other negotiable instruments
This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of
doubt, contact your legal counsel.
Fax Regulations
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®
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Fax Regulations
United States
Fax Send Header Requirements
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or
other electronic device, including a fax machine, to send any message unless such message clearly
contains in a margin at the top or bottom of each transmitted page or on the first page of the
transmission, the date and time it is sent and an identification of the business or other entity, or other
individual sending the message and the telephone number of the sending machine or such business,
other entity or individual. The telephone number provided may not be a 900 number or any other
number for which charges exceed local or long distance transmission charges.
Data Coupler Information
This device complies with Part 68 of the FCC rules and the requirements adopted by the Administrative
Council for Terminal Attachments (ACTA). On the cover of this device is a label that contains, among
other information, a device identifier in the format US:AAAEQ##TXXXX. If requested, this number
must be provided to the Telephone Company.
A plug and jack used to connect this device to the premises wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone
cord and modular plug is provided with this device. It is designed to be connected to a compatible
modular jack that is also compliant. See installation instructions for details.
You may safely connect the machine to the following standard modular jack: USOC RJ-11C using the
compliant telephone line cord (with modular plugs) provided with the installation kit. See installation
instructions for details.
The Ringer Equivalence Number (REN) is used to determine the number of devices that can be
connected to a telephone line. Excessive RENs on a telephone line could result in the devices not
ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed
five (5.0). To be certain of the number of devices that can be connected to a line, as determined by the
RENs, contact the local Telephone Company. For products approved after July 23, 2001, the REN is part
of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the
REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is
separately shown on the label.
To order the correct service from the local telephone company, you may also have to quote the codes
listed below:
• Facility Interface Code (FIC) = 02LS2
• Service Order Code (SOC) = 9.0Y
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CAUTION: Ask your local telephone company for the modular jack type installed on your line.
Connecting this machine to an unauthorized jack can damage telephone company equipment.
You, not Xerox, assume all responsibility and/or liability for any damage caused by the connection
of this machine to an unauthorized jack.
If this Xerox device causes harm to the telephone network, the Telephone Company will notify you in
advance that temporary discontinuance of service may be required. But if advance notice is not
practical, the Telephone Company will notify the customer as soon as possible. Also, you will be advised
of your right to file a complaint with the FCC if you believe it is necessary.
The Telephone Company may make changes in its facilities, equipment, operations or procedures that
could affect the operation of the device. If this happens, the Telephone Company will provide advance
notice in order for you to make necessary modifications to maintain uninterrupted service.
If you experience trouble with this Xerox device, for repair or warranty information, contact the
appropriate service center; details of which are displayed either on the machine or contained within
the User Guide. If the device is causing harm to the telephone network, the Telephone Company may
request that you disconnect the device until the problem is resolved.
Only a Xerox Service Representative or an authorized Xerox Service provider is authorized to make
repairs to the printer. This applies at any time during or after the service warranty period. If
unauthorized repair is performed, the remainder of the warranty period is null and void.
This device must not be used on party lines. Connection to party line service is subject to state tariffs.
Contact the state public utility commission, public service commission or corporation commission for
information.
Your office could have specially wired alarm equipment connected to the telephone line. Make sure
that the installation of this Xerox
®
equipment does not disable your alarm equipment.
If you have questions about what could disable alarm equipment, consult your Telephone Company or
a qualified installer.
Canada
This product meets the applicable Industry Canada technical specifications.
A representative designated by the supplier should coordinate repairs to certified equipment. Repairs
or alterations made by the user to this device, or device malfunctions, could cause the
telecommunications company to request you to disconnect the equipment.
For user protection, make sure that the printer is properly grounded. The electrical ground connections
of the power utility, telephone lines, and internal metallic water pipe systems, if present, must be
connected together. This precaution could be vital in rural areas.
WARNING: Do not attempt to make such connections yourself. Contact the appropriate electric
inspection authority, or electrician, to make the ground connection.
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The REN assigned to each terminal device provides an indication of the maximum number of terminals
allowed to be connected to a telephone interface. The termination on an interface could consist of any
combination of devices. The only limitation to the number of devices is the requirement that the sum
of the RENs of the devices does not exceed 5. For the Canadian REN value, see the label on the
equipment.
Canada CS-03 Issue 9
This product has been tested to and is compliant with CS–03 issue 9.
European Union
Radio Equipment & Telecommunications Terminal Equipment Directive
This device has been designed to work with the national public switched telephone networks and
compatible PBX devices of the following countries:
If you have problems with your product, contact your local Xerox representative. This product can be
configured to be compatible with other country networks. Before reconnecting the device to a network
in another country, contact your Xerox representative for assistance.
Note:
•Although this product can use either loop disconnect (pulse) or DTMF tone signaling,
Xerox recommends that you use DTMF signaling. DTMF signaling provides reliable and
faster call setup.
•Modification of this product, or connection to external control software or control
apparatus not authorized by Xerox, invalidates its certification.
Pan-European Analog PSTN and Compatible PBX Certifications
Austria
Greece Netherlands
Belgium
Hungary Norway
Bulgaria
Iceland Poland
Cyprus
Ireland Portugal
Czech Republic
Italy Romania
Denmark
Latvia Slovakia
Estonia
Liechtenstein Slovenia
Finland
Lithuania Spain
France
Luxembourg Sweden
Germany
Malta United Kingdom
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New Zealand
1. The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has
accepted that the item complies with minimum conditions for connection to its network. It
indicates no endorsement of the product by Telecom, it does not provide any sort of warranty, and
it does not imply that any Telepermitted product is compatible with all Telecom network services.
Above all, it provides no assurance that any item will work correctly in all respects with another
item of Telepermitted equipment of a different make or model.
The equipment may not be capable of correct operation at the higher data speeds designated.
33.6 kbps and 56 kbps connections are likely to be restricted to lower bit rates when connected to
some PSTN implementations. Telecom will accept no responsibility for difficulties that arise in
such circumstances.
2. Immediately disconnect this equipment should it become physically damaged, then arrange for
its disposal or repair.
3. This modem shall not be used in any manner which could constitute a nuisance to other Telecom
customers.
4. This device is equipped with pulse dialing, while the Telecom standard is DTMF tone dialing. There
is no guarantee that Telecom lines will always continue to support pulse dialing.
5. Use of pulse dialing, when this equipment is connected to the same line as other equipment, may
give rise to bell tinkle, or noise, and cause a false answer condition. If you encounter such
problems, do not contact the Telecom Faults Service.
6. DTMF tone dialing is the preferred method because it is faster than pulse (decadic) dialing and is
readily available on almost all New Zealand telephone exchanges.
WARNING: No ‘111’ or other calls can be made from this device during a mains power failure.
7. This equipment may not provide for the effective hand-over of a call to another device connected
to the same line.
8. Some parameters required for compliance with Telecom Telepermit requirements are dependent
on the equipment (computer) associated with this device. The associated equipment shall be set
to operate within the following limits for compliance with Telecom Specifications:
For repeat calls to the same number:
• There shall be no more than 10 call attempts to the same number within any 30 minute
period for any single manual call initiation, and
• The equipment shall go on-hook for a period of not less than 30 seconds between the end of
one attempt and the beginning of the next attempt.
For automatic calls to different numbers:
The equipment shall be set to ensure that automatic calls to different numbers are spaced such
that there is no less than five seconds between the end of one call attempt and the beginning of
another.
9. For correct operation, total of the RENs of all devices connected to a single line at any time should
not exceed five.
Safety Certification
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Safety Certification
This device is certified by the following agencies using the following safety standards.
Agency Standard
Underwriters Laboratories Inc. (US/Canada) UL 60950-1, 2nd Edition, 2014-10-14
CAN/CSA C22.2 No. 60950-1-07, 2nd Edition,
2014-10
Underwriters Laboratories Inc. (Europe) IEC 60950-1:2005 + A1:2009 + A2:2013 EN
60950-1:2006 + A11:2009 + A1:2010 + A12:2011 +
A2:2013
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Material Safety Data
For Material Safety Data information regarding your printer, go to:
•North America: www.xerox.com/msds
•European Union: www.xerox.com/environment_europe
For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts
Material Safety Data
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C
Recycling and Disposal
This appendix contains:
• All Countries ................................................................................................................................................................... 300
• North America .............................................................................................................................................................. 301
• European Union ........................................................................................................................................................... 302
• Other Countries ............................................................................................................................................................ 304
All Countries
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All Countries
If you are managing the disposal of your Xerox product, please note that the printer may contain lead,
mercury, perchlorate, and other materials whose disposal may be regulated due to environmental
considerations. The presence of these materials is fully consistent with global regulations applicable at
the time that the product was placed on the market. For recycling and disposal information, contact
your local authorities. This product may contain one or more Perchlorate-containing devices, such as
batteries. Special handling may apply. Please see www.dtsc.ca.gov/hazardouswaste/perchlorate.
North America
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North America
Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative
(call 1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information
about Xerox environmental programs, visit www.xerox.com/environment, or for local recycling and
disposal information, contact your local authorities.
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European Union
Some equipment may be used in both a domestic/household and a professional/business application.
Domestic/Household Environment
Application of this symbol on your equipment is confirmation that you should not dispose
of the equipment in the normal household waste stream.
In accordance with European legislation, end of life electrical and electronic equipment subject to
disposal must be segregated from household waste. Private households within EU member states may
return used electrical and electronic equipment to designated collection facilities free of charge. Please
contact your local disposal authority for information. In some member states, when you purchase new
equipment, your local retailer may be required to take back your old equipment free of charge. Please
ask your retailer for information.
Professional/Business Environment
Application of this symbol on your equipment is confirmation that you must dispose of this
equipment in compliance with agreed national procedures.
In accordance with European legislation, end of life electrical and electronic equipment subject to
disposal must be managed within agreed procedures. Prior to disposal, please contact your local
reseller or Xerox representative for end of life take-back information.
Collection and Disposal of Equipment and Batteries
These symbols on the products and/or accompanying documents mean that used
electrical and electronic products and batteries should not be mixed with general
household waste. For proper treatment, recovery, and recycling of old products and used
batteries, please take them to applicable collection points, in accordance with your
national legislation and the Directive 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries correctly, you will help to save valuable resources and
prevent any potential negative effects on human health and the environment which could otherwise
arise from inappropriate waste handling. For more information about collection and recycling of old
products and batteries, please contact your local municipality, your waste disposal service, or the point
of sale where you purchased the items. Penalties may be applicable for incorrect disposal of this waste,
in accordance with national legislation.
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Business Users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for
further information.
Disposal Outside of the European Union
These symbols are only valid in the European Union. If you wish to discard these items, please contact
your local authorities or dealer and ask for the correct method of disposal.
Battery Symbol Note
This wheeled bin symbol may be used in combination with a chemical symbol. This
establishes compliance with the requirements set out by the Directive.
Battery Removal
Batteries should only be replaced by a MANUFACTURER-approved service facility.
Other Countries
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Other Countries
Please contact your local waste management authority to request disposal guidance.
Other Countries
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