Acer 500 User Manual

Displayed below is the user manual for 500 by Acer which is a product in the PCs/Workstations category. This manual has pages.

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ConceptD

User Manual

ConceptD 500

Desktop Computer Covers:

Tower models

This revision: May 2019 V1.00

Important

This manual contains proprietary information that is protected by

subject to change without notice. Images provided herein are for

reference only and may contain information or features that do not

apply to your computer. Acer Group shall not be liable for technical

or editorial errors or omissions contained in this manual.

Table of Contents

UPGRADING YOUR COMPUTER ............. 1

Installation precautions

.................. 1

ESD precautions

.......................................... 1

Required tools

.............................................. 1

Pre-installation instructions

..... 2

Post-installation instructions

.. 2

System Upgrade

................................... 3

Removing the rear system

cover

............................................................ 3

Installing the rear system

cover

............................................................ 5

Removing the left side system

cover

............................................................ 7

Installing the left side system

cover

............................................................ 8

Removing the right side

system cover

......................................... 9

Installing the right side system

cover

.......................................................... 10

Hard drives

............................................ 11

Removing the 3.5-inch hard

drives

......................................................... 11

Installing the 3.5-inch hard

drives

......................................................... 13

Memory

.................................................... 15

Memory configuration guidelines

....... 15

Removing a memory module

. 16

Installing a memory module

... 17

Graphic board

..................................... 18

Removing the Graphic board

Installing the Graphic board

. 20

M.2 SSD module

.................................. 22

Removing the M.2 SSD module

........................................................................ 22

Installing the M.2 SSD module

........................................................................ 23

Upgrading your Computer

In this section, you will find:

•Instructions on how to replace a hardware component

UPGRADING YOUR COMPUTER -

UPGRADING YOUR COMPUTER

Installation precautions

Before you install any computer component, we recommend

that you read the following sections. These sections contain

important ESD precautions along with pre-installation and

post-installation instructions.

ESD precautions

Electrostatic discharge (ESD) can damage your processor,

disk drives, expansion boards, and other components.

Always observe the following precautions before you install a

computer component:

1. Do not remove a component from its protective

packaging until you are ready to install it.

2. Wear a wrist grounding strap and attach it to a metal

part of the computer before handling components. If a

wrist strap is not available, maintain contact with the

computer throughout any procedure requiring ESD

protection.

Required tools

In performing the component replacement process, you will

need the following tools:

•Philips screwdriver

•Hex screwdriver

•Flat screwdriver

•Scissors

Note

The screws for the different components vary in size. During the

disassembly process, group the screws with their corresponding

components to avoid mismatches when putting back the components.

- UPGRADING YOUR COMPUTER

Pre-installation instructions

Always observe the following before you install any

component:

1. Make sure that the ODD and card reader slot is empty.

2. Turn off the power to the computer and all peripherals.

3. Unplug the power cord from the computer.

4. Unplug the network cable and all connected peripheral

devices from the computer.

5. Place the computer on a flat, steady surface.

6. Open your computer according to the instructions on

removing the left side system cover on page 4 and

removing the right side system cover on page 5.

7. See the following sections for specific instructions on

the component you wish to install.

Post-installation instructions

Observe the following after installing a computer component:

1. See to it that the components are installed according to

the step-by- step instructions in their respective

sections.

2. Replace any expansion boards or peripherals that you

removed earlier.

3. Replace the system covers. See Installing the left side

system cover on page 5 and installing the right side

system cover on page 6.

4. Connect the necessary cables.

5. Turn on your computer.

Warning

Not turning off the computer properly before you start installing the

components may cause serious damage. Do not attempt the

procedures described in the following sections unless you are a

qualified service technician.

UPGRADING YOUR COMPUTER -

System Upgrade

Removing the rear system cover

1. Before you proceed, make sure that you have turned

off your computer and all peripherals connected to it.

Read the Pre- installation instructions on page 2.

2. Release the Cable latch(1) and (2)

- UPGRADING YOUR COMPUTER

3. Remove the four screws that secure the system cover

to the computer.

4. Take off the rear system cover.

5. Set the cover aside for re-installation later.

UPGRADING YOUR COMPUTER -

Installing the rear system cover

1. Align the cover to the sides of the computer and slide

the cover toward the front of the computer.

2. Insert the rear system cover

3. Secure the cover with four screws.

- UPGRADING YOUR COMPUTER

4. Install the Cable latch(1) and (2)

5. Observe the Post-installation instructions on page 2.

UPGRADING YOUR COMPUTER -

Removing the left side system cover

1. Before you proceed, make sure that you have turned

off your computer and all peripherals connected to it.

Read the Pre- installation instructions on page 2.

2. Remove the two screws that secure the system cover

to the computer.

3. Slide the cover toward the back of the computer and

pull away from the side of the computer.

4. Set the cover aside for re-installation later.

- UPGRADING YOUR COMPUTER

Installing the left side system cover

1. Align the cover to the sides of the computer and slide

the cover toward the front of the computer.

2. Secure the cover with two screws.

3. Observe the Post-installation instructions on page 2.

UPGRADING YOUR COMPUTER -

Removing the right side system cover

1. Before you proceed, make sure that you have turned

off your computer and all peripherals connected to it.

Read the Pre- installation instructions on page 2.

2. Remove the two screws that secure the system cover

to the computer.

3. Slide the cover toward the back of the computer and

pull away from the side of the computer.

4. Set the cover aside for re-installation later.

- UPGRADING YOUR COMPUTER

Installing the right side system cover

1. Align the cover to the sides of the computer and slide

the cover toward the front of the computer.

2. Secure the cover with two screws.

3. Observe the Post-installation instructions on page 2.

UPGRADING YOUR COMPUTER -

Hard drives

The computer supports installation of one 3.5-inch SATA

hard drives in the internal HDD cage.

Removing the 3.5-inch hard drives

1. Perform Pre-installation instructions on page 2.

2. Disconnect the power and data cables from the hard

drives.

3. Release the cables from the cable clip securing them

to the HDD bracket.

4. Remove the three screws that secure the HDD

bracket to the chassis.

- UPGRADING YOUR COMPUTER

5. Remove the HDD bracket from the chassis.

6. Remove the four screws that secure the hard drives to

the bracket.

7. Remove the hard drives from the bracket .

UPGRADING YOUR COMPUTER -

Installing the 3.5-inch hard drives

1. Remove the new hard drive from their packaging.

2. Insert the new hard drive into the HDD bracket.

3. Secure the new hard drives with four screws.

4. Insert the HDD bracket into the chassis.

- UPGRADING YOUR COMPUTER

5. Secure the HDD bracket with three screws

6. Connect the power and data cables to the hard drives.

7. Use the cable clip to secure the cables.

8. Observe the Post-installation instructions on page 2

UPGRADING YOUR COMPUTER -

Memory

The computer has four DDR4 U-DIMM slots that support up

to 64 GB maximum system memory.

Memory configuration guidelines

 To ensure data integrity, use only Acer-approved DDR4 2400 MHz

or DDR4 2666 MHz type memory modules.

 Memory modules must be installed starting with DIMM1 slot.

 Always handle memory modules by its edges.

 When installing memory modules, populate the DIMM slots

according to the table below.

Size

DIMM1

DIMM2

DIMM3

DIMM4

4GB

N/A

8GB

4GB

N/A

12GB

4GB

N/A

16GB

4GB

8GB

N/A

16GB

8GB

N/A

24GB

8GB

N/A

32GB

8GB

16GB

N/A

32GB

16GB

N/A

48GB

16GB

N/A

64GB

16GB

DIMM4

DIMM2

DIMM3

DIMM1

- UPGRADING YOUR COMPUTER

Removing a memory module

1. Perform Pre-installation instructions on page 6.

2. Disconnect the thermal fan cable from the mainboard.

3. Press outward the holding clips on both sides of the

DIMM slot outward to release the memory module (1).

4. Gently pull the memory module upward to remove it from

the DIMM slot (2).

5. Repeat steps 3~4 to remove the other memory modules.

6. Repeat steps 5~6 to remove the other memory modules.

UPGRADING YOUR COMPUTER -

Installing a memory module

1. Select an empty DIMM slot.

2. Remove the new memory module from its packaging,

handling it by the edges.

3. Align then insert the memory module into the DIMM

slot (1).

4. Insert the memory to the slot until the retaining clips

snap inward (2).

The module is keyed so it can only be inserted in one

direction. If the module does not fit, make sure that the

notch in the module lines up with the tab in the

memory slot.

5. Repeat steps 1~4 to install the other memory modules.

6. Observe the Post-installation instructions on page 2.

Note

DIMM slots on the mainboard must be installed only in certain configurations.

Numbers next to DIMM slots correspond to installation sequence.

Be sure to install the memory module in DIMM1 slot followed by DIMM2 slot.

- UPGRADING YOUR COMPUTER

Graphic board

The computer contains one or two Graphic boards installed in

the PCIE x16 slots. The detail configuration will be differed by

different models.

Removing the Graphic board

1. Perform Pre-installation instructions on page 2.

2. Disconnect the power cables from the Graphic board.

3. Remove the screw that secure the Graphic boards to

the chassis.

4. Unlatch the metal clip that secure the graphics board

to the chassis.

UPGRADING YOUR COMPUTER -

5. Release the latch that secures the graphic board to the

mainboard.

6. Detach the Graphic board from the PCIE x16 slot.

- UPGRADING YOUR COMPUTER

Installing the Graphic board

1. Remove the new graphic board from its packaging.

2. Insert the Graphic boards into the PCIE x16 slot and

press it down until it latches into place.

3. Press the metal clip to secure the expansion board

bracket.

Note

For replace/upgrade graphic board, please check the specification of

graphic board & power supply first in order to make sure the graphic

board and power supply could work.

UPGRADING YOUR COMPUTER -

4. Secure the graphics board with one screw.

5. Connect the power cables to the Graphic boards.

6. Observe the Post-installation instructions on page 2

- UPGRADING YOUR COMPUTER

M.2 SSD module

The computer contains one M.2 SSD module installed in the

M.2 PCIE slot.

Removing the M.2 SSD module

1. Perform Pre-installation instructions on page 2.

2. Remove the Graphic board. See Removing the

Graphic board.

3. Remove the screw that secures the M.2 SSD module

from the mainboard.

4. Detach the M.2 SSD module from the mainboard.

UPGRADING YOUR COMPUTER -

Installing the M.2 SSD module

1. Remove the new M.2 SSD module from its packaging.

2. Insert the M.2 SSD module into its slot in the

mainboard.

3. Secure the M.2 SSD module and mainboard with

screws.

4. Replace the Graphic board. See Installing the Graphic

board.

Observe the Post-installation instructions on page 2.