Acer CXI4 User Manual

Displayed below is the user manual for CXI4 by Acer which is a product in the PCs/Workstations category. This manual has pages.

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User’s Manual

2 -

Acer Chromebox / Acer Chromebox Enterprise

Covers: CXI4

This revision: November 2020

Go to www.acer.com/register-product, and sign in or sign up your Acer ID

to register your product.

Once it is done, you can review it under “My Products” page.

Model number: _________________________________

Serial number: __________________________________

Date of purchase: _______________________________

Place of purchase: ______________________________

Google, Android, Google Play, YouTube and other marks are trademarks of Google LLC.

Important

This manual contains proprietary information that is protected by

change without notice. Images provided herein are for reference only

and may contain information or features that do not apply to your

computer. Acer Group shall not be liable for technical or editorial errors

or omissions contained in this manual.

The Adopted Trademarks HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are

trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other

countries.

Table of contents - 3

TABLE OF CONTENTS

Getting started 4

Turn on your Chromebox......................... 4

Select your language settings ................. 4

Connect to a network............................... 4

Accept the Terms of Service....................... 4

First-time sign-in ...................................... 4

Create a new Google™ Account ............... 4

Browse as a guest ...................................... 5

Your Acer Chromebox tour 6

Front view ................................................ 6

Rear view................................................. 7

The Chrome OS Desktop 9

Window controls ..................................... 9

Shelf ...................................................... 10

Launcher................................................... 10

Pinned apps.............................................. 11

Status area................................................ 11

Apps & extensions 12

Managing apps ...................................... 12

Installing apps from Chrome Web Store .. 12

Installing apps from Google Play Store .... 13

Removing apps from Chrome OS............. 13

Google Drive ......................................... 13

Difference between Drive and Files apps . 13

Creating a new document ......................... 14

Sync files from Downloads to Google

Drive.......................................................... 14

Enable offline access to Google Drive files 14

Gmail .................................................... 15

Composing an email ................................. 15

YouTube ............................................... 15

Playing video or audio files.................... 15

Other Supported File Types .................. 15

Chrome OS tips and tricks 17

Documents ............................................ 17

How to create documents ......................... 17

Finding your documents............................ 17

How to share documents with other users 18

How to start a video chat ....................... 18

How to listen to music............................ 19

How to watch videos, TV, or movies...... 19

Working with Microsoft Office (Word,

Excel, and Powerpoint) documents ....... 20

Open and edit Microsoft Office files using

Google’s office compatibility mode ........... 20

Convert Microsoft Office files to Google

Drive formats............................................. 20

Export Google Drive documents as

Microsoft Office files.................................. 20

Opening Microsoft Office files using

Microsoft’s Office Online apps from the

Chrome Web Store or Google Play Store. 21

How to use your Chromebox when

there’s no internet .................................. 21

Gmail Offline ............................................. 22

Google Drive ............................................. 22

Settings 24

Changing the language settings ............ 24

Changing the clock settings................... 25

Customizing appearance ....................... 25

Customizing the wallpaper........................ 25

Customizing the theme ............................. 25

Setting up a printer ................................ 26

Updating Chrome OS ............................ 26

Automatic update...................................... 26

Manual update .......................................... 27

Resetting your Chromebox .................... 27

Assembling The VESA Mount 29

Help 33

Online and offline help ........................... 33

4 - Getting started

GETTING STARTED

Turn on your Chromebox

On the Chromebox, the power button is located at the front side of

your product. A "welcome" screen will appear when the Chromebox

first boots up.

Select your language settings

Use the "Select your language" drop-down list to choose your default

language setting. If there is more than one way to type in your

language, you may be prompted to select a keyboard input method as

well.

Connect to a network

Select a network from the "Connect to network" list to connect to the

Internet. If network access is protected, you will need an access

password to connect to it.

Accept the Terms of Service

Once connected to a network, accept the Terms of Service. Your

Chromebox will then download any available system updates, so you

automatically get the latest Chrome OS features.

First-time sign-in

Create a new Google™ Account

You can create a new Google Account if you don’t already have one.

Select Create a Google Account to set up a new account. A Google

Account gives you access to useful web services developed by

Google, such as Gmail, Google Drive, and Google Calendar.

Getting started - 5

Browse as a guest

You can also use the Chromebox without a Google Account by

selecting Guest mode.

If you already have a Google Account, enter your username and

password in the sign-in box that appears and click the Next button. If

your device is a Chromebox Enterprise, click More options and

select Enterprise enrollment.

Important

the owner and is the only account that will be able to change certain

Chrome settings.

6 - Your Acer Chromebox tour

YOUR ACER CHROMEBOX TOUR

Now that you are done setting it up, let us show you around your new

Acer Chromebox.

Front view

#Icon Item Description

1 Power button Turns the computer on and off.

2 MicroSD card slot Insert a microSD card into this slot.

USB port with

power-on/sleep

charging

Connects to USB devices.

4Headset/speaker

jack

Connects to audio devices (e.g.,

speakers, headphones) or a headset

with microphone.

Your Acer Chromebox tour - 7

Rear view

#Icon Item Description

1Ethernet (RJ-45)

port

Connects to an Ethernet 10/100/

1000-based network.

2USB port

Connects to USB devices.

(Vary depending on models.)

If a port is black it is USB 2.0

compatible, if it is blue it is also USB

3.2 compatible.

3USB port Connects to USB devices.

(Vary depending on models.)

4HDMI port Supports high-definition digital video

connections.

5DC-in jack Connects to an AC adapter.

6USB Type-C port

Connects to USB devices with a

USB Type-C connector.

Supports DisplayPort™ over USB-C™.

8 - Your Acer Chromebox tour

7Kensington lock

slot

Connects to a Kensington-

compatible security lock.

#Icon Item Description

The Chrome OS Desktop - 9

THE CHROME OS DESKTOP

Window controls

8 9

Number Description

Goes Backward and Forward in the current web

browsing sessions’s history (closing and reopening the

Chrome browser begins a new session). Select to Reload

the current webpage.

2Closes a tab.

3Opens a new tab.

4Type a web address or perform an internet search in this

search box (also known as the "omnibox").

5Minimizes the window into the desktop shelf.

Window controls

Shelf

10 - The Chrome OS Desktop

Shelf

Status area

Launcher

Apps pinned to shelf

Launcher

Select the Launcher icon to display the launcher page. This is the

fastest way to search for something. Simply start typing to search the

internet, your bookmarks, any files you have stored in your Google

Drive, and items in the Web Store.

The Launcher page is also the place to access all your apps. Below

the search box are your frequently-used apps. Simply select one to

open it. To see all apps you have installed, select .

Maximizes the window to take up the entire screen. Click

again to return window to previous position. Also, select

and hold to display a left and right arrow next to the

icon. These neatly align the window to take up half the left

side of the screen or the right side, respectively.

7Closes the entire window (tabs and all).

8Bookmark (save) webpage links to this quick-access area

called the "bookmarks bar".

9Select to bookmark (save) a link to the currrent webpage.

10 Select to use any enabled extensions you have installed in

Chrome from this extension list.

11 Select to customize and control Google Chrome.

Note

Specifications vary. Some icons may not be applicable to your Chromebox.

Number Description

The Chrome OS Desktop - 11

Pinned apps

You can pin or unpin apps on the shelf.

To pin an app to the shelf

1. Select the Launcher icon.

2. Click to select All Apps (or type the name of the desired app).

3. Locate and two-finger tap the desired app icon.

4. Select Pin to shelf.

To reorder the apps on the shelf, just drag them around.

To unpin an app from the shelf

1. Locate and two-finger tap the desired app icon from the shelf.

2. Select Unpin.

Status area

The Status area enables you to see vital computer information at a

glance, such as the time, Wi-Fi signal strength, and battery life. Tap

the Status area to display a box with more options.

Icon Description Icon Description

Notifications Shut down

Lock screen Settings

Volume control Wireless network

connection

Bluetooth status Brightness control

Night light

12 - Apps & extensions

APPS & EXTENSIONS

You can enhance your Chromebox with extra web applications

(Chrome apps, for short), features for the browser (also known as

extensions) and apps designed for Android™ (Play Store apps).

Chrome apps work like regular software programs for desktop

computers, except they run entirely on the web. Extensions provide

custom features and functionality for the Chrome browser. Android

apps, designed for Android mobile devices are supported on

Chromebox. You can find Chrome apps and extensions through the

Chrome Web Store, and Android apps using the Google Play Store.

Managing apps

Installing apps from Chrome Web Store

1. Select the Launcher icon.

2. Click to select All Apps (or type "Web Store").

3. Select Web Store.

4. You can then browse through the app categories in the left column

or search for a specific type of app using the search box.

5. When you find an app that you would like to add, select it and then

select Add to Chrome.

6. A verification window will pop up, select Add to download and install

the app, or select Cancel.

To open your new app, select the Launcher, then All Apps (or type

the name of your new app), and then select the app.

Note

Certain apps and browser extensions may not be available in all countries

and regions. The contents and design of the Web Store may vary by region.

Updates may add new categories or change how to navigate the Web Store

at any time.

Apps & extensions - 13

Installing apps from Google Play Store

1. Select the Launcher icon.

2. Click to select All Apps (or type "Play Store").

3. Select Play Store.

4. You can browse apps by category or search for an app by keyword.

5. Select an app to view more information.

6. Select INSTALL to download apps.

Downloaded apps will be installed in the Launcher. If you cannot find

the apps, select All Apps from the Launcher.

Removing apps from Chrome OS

1. Select the Launcher icon.

2. Click to select All Apps (or type the name of the desired app).

3. Right-click on the app you want to remove.

4. Select Uninstall or Remove from Chrome. .

Google Drive

All files saved to your Google Drive are saved online and are

accessible to other devices, such as your smartphone or tablet. Files

saved to the Downloads folder are saved to your local drive and are

only accessible to your Chromebox.

Difference between Drive and Files apps

Google Drive is a web-based storage service offered by Google, and

the Files app is the onboard storage system for your Chromebox.

Note

Some apps such as the Chrome web browser cannot be uninstalled.

Note

You must be connected to the Internet to do the following Google Drive

operations.

14 - Apps & extensions

Because your Chromebox makes heavy use of the web, you can

easily access files both from Google Drive and those that are stored

locally by using the Files app on your Chromebox. To use the Files

app, select the Files icon in the apps list, or use the keyboard shortcut

<Alt> + <Shift> + <M>.

This user manual uses Google Drive and Files interchangeably when

giving instructions regarding accessing files.

Creating a new document

1. From the Apps list, select the Google Drive icon.

2. Select New and select the type of document you want to create.

Sync files from Downloads to Google Drive

1. Select the Launcher icon.

2. Click to select All Apps (or type "Files").

3. Select the Files icon.

4. Select the files that you want to upload.

5. Drag-and-drop the files to My Drive.

Enable offline access to Google Drive files

You can access files stored on your Google Drive while offline, but

first you must enable offline access:

1. Select the Launcher icon.

2. Click to select All Apps (or type "Files").

3. Select the Files icon and then select My Drive.

4. Select the file(s) you want to access offline.

5. Right-click to bring up the context sensitive menu and select

Available offline.

Note

For an alternative method of creating documents, see How to create

documents on page 17.

Apps & extensions - 15

Gmail

Composing an email

1. Select the Launcher icon.

2. Click to select All Apps (or type "Gmail").

3. Select the Gmail icon and then Compose.

4. Enter the recipient’s email address, the subject, and the message.

5. When you are finished composing your message, select Send.

YouTube

YouTube is a video-sharing website on which users can upload, share

and view videos. You can access it by doing the following:

1. Select the Launcher icon.

2. Click to select All Apps (or type "YouTube").

3. Select the YouTube icon.

Playing video or audio files

Your Chromebox has a built-in media player to play audio and video

files. To play a file, double-click on an audio or video file in your Files

app.

Other Supported File Types

Your Chromebox supports a number of other file formats.

Media type Supported formats

Audio / Video .3gp, .avi, .mov, .mp4, .m4v, .m4a, .mp3, .mkv, .ogv,

.ogm, .ogg, .oga, .webm, .wav

File type Supported formats

Microsoft

Office files

.doc, .docx, .xls, .xlsx, .ppt (read-only), .pptx (read-

only)

Images .bmp, .gif, .jpg, .jpeg, .webp, .webp

Compressed .zip, .rar

16 - Apps & extensions

Other .txt, .pdf (read-only)

File type Supported formats

Chrome OS tips and tricks - 17

CHROME OS TIPS AND TRICKS

Your Chromebox is a new type of computer that works somewhat

differently than what you may be used to, so you might like to know

how easy and useful things are when using it. Here are some tips and

tricks.

Documents

How to create documents

1. Press the Search key on your keyboard or select the Launcher

icon.

2. Click to select All Apps (or type "Docs", "Sheets", or "Slides"

depending on the type of document you want to create) Create word

processing files with Docs, spreadsheets with Sheets, and

presentations with Slides.

3. Select Docs , Sheets , or Slides .

That’s it. You’ve just created a new document in a few seconds.

With your new document, you can add text, insert images, change

the font, make it bold, underline it, italicize it – you get the gist. Most

of the formatting and other stuff you might be familiar with from other

productivity suites like Microsoft Office you can do with Google

Docs.

Finding your documents

All documents you create are saved to your Google Drive where they

are online and accessible to other devices, such as your smartphone

or tablet. To find your documents, do the following:

1. Select the Launcher icon.

2. Click to select All Apps (or type "Google Drive").

3. Select the Google Drive icon.

Note

For an alternative method of creating documents, see Creating a new

document on page 14.

18 - Chrome OS tips and tricks

4. Select My Drive (or whatever sub-folder you’ve created to put your

files in).

Since your files are saved in Google Drive, they are saved online and

available anywhere you have internet access. To access your files

from any internet-connected computer do the following:

1. Open the computer’s web browser.

2. In the browser’s address bar, type "drive.google.com" (this is the

Google Drive web address).

3. Login using your Google account username and password.

4. Select My Drive (or whatever folder you’ve created to put your files

in).

How to share documents with other users

1. Select Share in the upper right corner of your document.

2. Add people by typing in their email address. The sharing option

works with your Gmail contacts, so as you type your email contacts

appear for you to quickly select.

3. After you select Done , they’ll receive an email letting them

know a document has been shared with them.

How to start a video chat

For all you Skype users out there, Google Hangouts are free video

chats for up to ten people. To make a Hangouts video call, do the

following:

1. Press the Search key on your keyboard or select the Launcher

icon.

2. Click to select All Apps (or type "Hangouts").

3. Select the Hangouts call icon.

4. Type in the name or email address of a person.

5. Select the Invite button to start your Hangouts.

Chrome OS tips and tricks - 19

How to listen to music

1. Press the Search key on your keyboard or select the Launcher

icon.

2. Click to select All Apps (or type "Play Music").

3. Select Play Music .

To listen to streaming music, you can download streaming apps like

Pandora, Spotify, Rdio, Deezer and more (availability varies by

country) from Chrome™ Web Store or Google Play Store .

How to watch videos, TV, or movies

1. Press the Search key on your keyboard or select the Launcher

icon.

2. Click to select All Apps and select one of the following options:

a. Select YouTube to view a vast amount of user-uploaded

videos covering nearly everything imaginable.

b. Select Play Movies to watch the movies and TV shows you

love.

c. To find more entertainment apps like Netflix, Flixster, and more

(availability varies by country), select Web Store or Play

Store . Then, search for "Netflix" or other entertainment apps.

Note

Play Music may not be available in all countries and regions. Google Play’s

current list of country availability for apps and digital content, visit https://

support.google.com/googleplay/answer/2843119?hl=en

Note

Play Movies may not be available in all countries and regions. Google Play’s

current list of country availability for apps and digital content, visit https://

support.google.com/googleplay/answer/2843119?hl=en

20 - Chrome OS tips and tricks

Working with Microsoft Office (Word, Excel, and

Powerpoint) documents

Open and edit Microsoft Office files using Google’s

office compatibility mode

1. Press the Search key on your keyboard or select the Launcher

icon.

2. Click to select All Apps (or type "Files").

3. Select the Files icon.

4. Double-click on any Microsoft Office file stored in Google Drive or

on an external hard drive or USB flash drive connected to your

Chromebox.

Google Chrome automatically opens and enables limited editing of the

document.

Convert Microsoft Office files to Google Drive formats

1. Press the Search key on your keyboard or select the Launcher

icon.

2. Click to select All Apps (or type "Files").

3. Select the Files icon.

4. Double-click on any Microsoft Office file stored in Google Drive or

on an external hard drive or USB flash drive connected to your

Chromebox.

5. Select File > Save as Google Docs, Slides, or Sheets (format

depends on the type of document).

Export Google Drive documents as Microsoft Office

files

1. Press the Search key on your keyboard or select the Launcher

icon.

2. Click to select All Apps (or type "Docs").

3. Select Google Docs, Sheets, or Slides (depending on the

document you want to create).

Chrome OS tips and tricks - 21

4. After creating the content of your document, select File > Download

as and select the type of format you want to save as.

5. The file is saved to the download section of the Files app.

Opening Microsoft Office files using Microsoft’s Office

Online apps from the Chrome Web Store or Google

Play Store

Another option for working with Microsoft Office files is to use

Microsoft’s own free web-based Office Online tools. You can

download the Word Online, Excel Online, and PowerPoint Online

apps from the Chrome Web Store or Google Play Store (you’ll need to

create a Microsoft account if you don’t already have one). Then, you

can login and create files or upload files you have already created and

edit them.

How to use your Chromebox when there’s no

internet

The Chrome Web Store contains useful offline apps. For more

information see Installing apps from Chrome Web Store on

page 12. You’re able to filter your app search by selecting the Runs

Offline checkbox. For those times you don’t have an internet

connection, these apps help you stay productive and entertained. A

few of the pre-installed options are described below.

Note

Office Online programs save files you create exclusively to Micrsoft’s own

OneDrive cloud storage. Though you can download a file you create and then

move it to Google Drive or a removable storage device, you cannot save it

directly to those locations. Also, to work on a file you’ve already created, you

must first upload it to OneDrive by selecting Open from OneDrive from

within whichever Office Online product you are using (you can install the

OneDrive app from the Web Store as well).

22 - Chrome OS tips and tricks

Gmail Offline

1. Go to Gmail and select Settings > Settings.

2. Select Offline tab.

3. Select Enable offline mail.

4. Choose your settings, such as how many days of messages you

want to sync.

5. Select Save Changes.

6. Use the app like you normally would. It’ll update and send your

emails the next time you log on to the internet.

Google Drive

1. Press the Search key on your keyboard or select the Launcher

icon.

2. Click to select All Apps (or type "Google Drive").

3. Select the Google Drive icon.

4. Open a Google document you have already created or create one

as you normally would. For more information see Creating a new

document on page 14. Notice the offline icon displays next to

the file name reminding you that you are working on this document

while not connected to the internet.

Note

The first time you use Gmail Offline you MUST be connected to the internet

to enable offline viewing.

Important

Any changes you make to a current document or any document you

create while offline are saved locally on your computer and will not be

seen if you open the document from Google Drive on another computer

or device. The changes will only be reflected in the Google Drive online

version of the document the next time you connect to the internet and

access Google Drive.

Chrome OS tips and tricks - 23

5. Make your desired changes. The next time you are online and have

Google Drive open, your local changes will upload to Google Drive.

You can’t open and access every type of file you have saved in

Google Drive when there is no internet connection. To enable offline

access to file types other than Google documents when offline, see

Enable offline access to Google Drive files on page 15.

Note

If you make changes to a Google document while offline and someone else

makes changes to the document as well (for example, if the document is

shared with someone else), the next time you are online and have Google

Drive open, your changes will merge with the other person’s changes.

24 - Settings

SETTINGS

Use the settings menu to adjust the various options for your

Chromebox. To access the settings menu do the following:

1. Select the Status area of the shelf in the lower-right corner of the

screen.

2. Select Settings icon.

3. To show the advanced settings, scroll to the bottom and select

Advanced.

Changing the language settings

1. Select the Status area of the shelf in the lower-right corner of the

screen.

2. Select Settings icon.

3. Select Advanced.

4. Scroll down and select Languages and input.

5. Select Add languages to add additional languages.

6. To enable a language for keyboard input, under Input method select

the checkbox next to your desired input method.

7. Select Add when finished.

Note

Using default settings, the Chromebox will enter hibernate mode after one

hour.

Settings - 25

Changing the clock settings

You can change the time format and time zone on your Chromebox. If

the date or time is incorrect on your Chromebox, try adjusting the time

zone.

To change the time zone:

1. Select the Status area of the shelf in the lower-right corner of the

screen.

2. Select Settings icon.

3. Select Advanced.

4. In the Date and time section, select the desired time zone from the

the drop down box.

Customizing appearance

Customizing the wallpaper

1. Select the Status area of the shelf in the lower-right corner of the

screen.

2. Select Settings icon.

3. In the Personalization section, select Wallpaper (or right-click your

desktop and select Set wallpaper).

4. To pick your own wallpaper, select My Images. To pick Chrome

wallpaper, you can browse through the categories in the left column

and click an image.

You can also choose Daily Refresh to set your wallpaper to cycle

through random order daily.

Customizing the theme

1. Select the Status area of the shelf in the lower-right corner of the

screen.

2. Select Settings icon.

3. In the Appearance section, select Browser themes.

4. You’ll be taken to the Chrome Web Store, where you can find extra

resources for the Chrome browser.

26 - Settings

5. Once you find a theme that you’d like to try out, select it and then

select Add to Chrome.

Setting up a printer

You can use the Google Cloud Print service to send print requests to

many types of traditional cabled printer and wireless "cloud ready"

printers; however, not all printers are supported.

To learn more about Google Cloud Print and how to set up your

printer, reference Google’s own Chromebox Help to find

comprehensive information on this topic. To access Chromebox Help,

do the following:

1. Select the Status area of the shelf in the lower-right corner of the

screen.

2. Select Settings icon.

3. Select About Chrome OS.

4. Select Get Help with Chrome OS.

5. Select Help (or type "Printer" in the search box).

Updating Chrome OS

Automatic update

Each time you turn on your Chromebox, it automatically checks for

updates. When an update is available, this update icon will appear

as a notification in the status area. To apply the update:

1. Select the Status area of the shelf in the lower-right corner of the

screen.

2. Select Restart to Update.

3. Your Chromebox will shutdown and automatically restart, with the

update applied.

Settings - 27

Manual update

To manually check for an update or check what version of Chrome OS

you are using:

1. Select the Status area of the shelf in the lower-right corner of the

screen.

2. Select Settings icon.

3. Select About Chrome OS from settings at the top left corner.

4. In the dialog that opens, select Check for updates. If any updates

are available, they will be displayed on the page.

Resetting your Chromebox

There may be times when you want to reset your Chromebox (for

example, removing your personal information and settings).

Completely resetting your Chromebox is known as "Powerwashing",

which is basically factory resetting your computer. After

powerwashing, your Chromebox will look like it did out of the box

(including all apps that came pre-installed). To powerwash your

Chromebox, do the following:

1. Select the Status area of the shelf in the lower-right corner of the

screen.

2. Select Settings icon.

3. Select Advanced.

Important

Do not modify your Chromebox’s hardware yourself. Doing so will

cause the update function to no longer work. Please get in touch with

your dealer or an authorized service center. Visit www.acer.com to find

an authorized service site.

Important

Powerwashing your Chromebox will remove all local settings, data, and

programs from your hard drive. Backup any data on your hard drive that

is not saved online by moving it to Google Drive and waiting for it to

sync.

28 - Settings

4. In the Reset settings section, select Powerwash.

5. Select Restart.

6. In the box that appears, select Powerwash > Continue.

Assembling The VESA Mount - 29

ASSEMBLING THE VESA MOUNT

Your Chromebox can be fitted with a VESA-compatible mount that

allows you to mount it behind a compatible monitor or TV.

1. Before assembling the VESA Mount, remove 2 mylar on the back of

your Chromebox with a paper clip.

Note

If your display’s VESA mounting holes are currently used for a stand, you will

not be able to attach your Chromebox to the rear of the display.

30 - Assembling The VESA Mount

2. Attach the mounting bracket to the back of your display using the

screws as illustrated.

3. Fix the screws to the back of your Chromebox as illustrated.

Suggestion: acer B series monitor

step 1

step 2

x4 x4

Assembling The VESA Mount - 31

4. Position the Chromebox onto holes on the VESA mount and then

push it right to fix the Chromebox. The Chromebox and mount must

be vertical.

5. Fasten the VESA lock bracket to secure your Chromebox on the

VESA mount firmly.

push right

32 - Assembling The VESA Mount

6. Tighten the VESA lock bracket and VESA bracket with provided

hexagon screws or phillips screws depending on package contents.

phillips

screw

hexagon

screw

Help - 33

HELP

Online and offline help

Additional help is available both online and offline. Chromebox Help is

installed on your Chromebox and doesn’t require internet access. It

covers basic troubleshooting as well as more detailed information

about Chrome OS and using your Chromebox.

To access Chromebox Help, do the following:

1. Select the Status area of the shelf in the lower-right corner of the

screen.

2. Select Settings icon.

3. Select About Chrome OS.

4. Select Get Help with Chrome OS.

Note

Some sections in Chromebox Help have web links, which require you to have

internet access to view the additional information.

Table of Contents

Acer CXI4 User Manual

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