Table of Contents
Acer D501 User Manual
Displayed below is the user manual for D501 by Acer which is a product in the Notebook Docks & Port Replicators category. This manual has pages.
Related Manuals
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Acer USB Type-C Dock D501
Certified Works With Chromebook
User’s Manual
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© 07/2021 All Rights Reserved.
Acer USB Type-C Dock D501 User’s Manual
Covers: ADK020
This revision: 19 July 2021
Changes may be made periodically to the information in this publication without
obligation to notify any person of such revision or changes. Such changes will be
incorporated in new editions of this manual or supplementary documents and
publications. This company makes no representations or warranties, either
expressed or implied, with respect to the contents hereof and specifically disclaims
the implied warranties of merchantability or fitness for a particular purpose.
Record the model number, serial number, purchase date, and place of purchase
information in the space provided below. The serial number and model number are
recorded on the label affixed to your docking station. All correspondence concerning
your unit should include the serial number, model number, and purchase information.
No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopy,
recording, or otherwise, without the prior written permission of Acer Incorporated.
Model Number: ______________________________________________________________________
Serial Number: ______________________________________________________________________
Purchase Date: ______________________________________________________________________
Place of Purchase: ___________________________________________________________________
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Operation system requirements
Acer USB Type-C Dock D501 is supported on the following operating system:
• Google Chrome OS R91 or latest
In the box
You package includes the following:
• Acer USB Type-C Dock D501
• Acer USB Type-C cable
• AC power adapter and power cord
• Documentation
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Ports and connectors
This section describes the ports and connectors of the Acer USB Type-C Dock
D501.
Note: You computer must feature a USB Type-C port that supports at the
same time the Power Delivery, DP, and data transfer functions.
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78 9 10
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#Icon Item Description
1DC-in jack
Connects to the AC adapter to power the
dock.
Note: Only use the 110 W power adapter that
comes with the dock.
2 HDMI0 2.0 / DP0 1.4
port
Supports high-definition digital audio/video
connections.
Note: Only one display output at the same time.
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3HDMI1 2.0 port Supports high-definition digital audio/video
connections.
4 DP DP1 1.4 port Supports high-definition digital video connections.
5Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-based
network.
6USB 3.1 Gen1 Type A
ports Connects to USB devices.
7Headset/speaker jack Connects to audio devices (e.g., speakers,
headphones) or a headset with microphone.
8
USB 3.1 Gen2 Type-A
port with BC 1.2
charging
Connects to USB devices and dynamically
provides the power current required by the
connected device.
9USB 3.1 Gen2 Type-C
port (data only)
Connects to USB devices for data transfer only
and dynamically provides the power current
required by the connected device.
10 Power button
Press to turn your dock on and off.
11 Kensington lock Connects to a Kensington-compatible computer
security lock.
12 USB Type-C port Connects to Host.
#Icon Item Description
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Using the dock
Acer USB Type-C Dock D501 allows you to set up your desk so you can use your
Chromebook with an external keyboard and mouse, and up to three displays.
Note: If your computer supports charging from its USB port, you can charge
your chromebook's battery through the Acer USB Type-C Dock D501.
Connecting a Chromebook to Acer USB Type-C Dock D501
Your Chromebook must support full function USB Type-C connection. A certified
Acer Chromebook is recommended for fullest compatibility.
Note: For optimal compatibility, the latest firmware will be upgraded during
the chrome OS is upgraded if need.
1. Plug in the AC adapter.
• Please use the adapter provided with
the dock to achieve the full supported
functions.
• Press the power button.
2. Connect your Chromebook via
USB Type-C to the dock.
• When using the USB Type-C
connector connecting to the dock,
gently push it into the tunnel to the
port. You will feel a click indicating
it is connected.
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Disconnecting the Chromebook
To disconnect your Chromebook from the dock, simply unplug the USB Type-C
cable from your Chromebook or the dock.
Multiple Displays Capabilities
Type C port on NB support DP 1.2
Type C port on NB support DP 1.4
Display
Configuration HDMI0/DP0 port HDMI1 port DP1 port
1 extenal display
3840x2160@30Hz
2560x1440@60Hz not connected not connected
not connected 3840x2160@30Hz
2560x1440@60Hz not connected
not connected not connected 3840x2160@30Hz
2560x1440@60Hz
2 extenal display
1920x1080@60Hz 1920x1080@60Hz not connected
not connected 1920x1080@60Hz 1920x1080@60Hz
1920x1080@60Hz not connected 1920x1080@60Hz
Display
Configuration HDMI0/DP0 port HDMI1 port DP1 port
1 extenal display
3840x2160@60Hz not connected not connected
not connected 3840x2160@60Hz not connected
not connected not connected 3840x2160@60Hz
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Note: Please refer to
page 4 for the position of HDMI and DP port.
The resolution of the external screen will also vary depending on the
connected Chromebook and screen. The actual resolution of the output
screen is subject to the specification of the currently connected Chromebook
and external screen.
2 extenal display
3840x2160@30Hz
2560x1440@60Hz
3840x2160@30Hz
2560x1440@60Hz not connected
not connected 3840x2160@30Hz
2560x1440@60Hz
3840x2160@30Hz
2560x1440@60Hz
3840x2160@30Hz
2560x1440@60Hz not connected 3840x2160@30Hz
2560x1440@60Hz
3 extenal display 1920x1080@60Hz 1920x1080@60Hz 1920x1080@60Hz
Display
Configuration HDMI0/DP0 port HDMI1 port DP1 port
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Information for your safety and comfort
Safety instructions
Read these instructions carefully. Keep this document for future reference. Follow
all warnings and instructions marked on the product.
Turning the product off before cleaning
Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners
or aerosol cleaners. Use a damp cloth for cleaning.
Warnings
Accessing the power cord
Be sure that the power outlet you plug the power cord into is easily accessible and
located as close to the equipment operator as possible. When you need to
disconnect power to the equipment, be sure to unplug the power cord from the
electrical outlet.
Disconnecting the power source
Observe the following guidelines when connecting and disconnecting power to the
power supply unit:
Install the power supply unit before connecting the power cord to the AC power
outlet.
If the system has multiple sources of power, disconnect power from the system by
unplugging all power cords from the power supplies.
Using electrical power
• This product should be operated from the type of power indicated on the marking
label. If you are not sure of the type of power available, consult your dealer or
local power company.
• Do not allow anything to rest on the power cord. Do not locate this product where
people will walk on the cord.
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• If an extension cord is used with this product, make sure that the total ampere
rating of the equipment plugged into the extension cord does not exceed the
extension cord ampere rating. Also, make sure that the total rating of all products
plugged into the wall outlet does not exceed the fuse rating.
• This product's AC adapter is equipped with a three-wire grounded plug. The plug
only fits in a grounded power outlet. Make sure the power outlet is properly
grounded before inserting the AC adapter plug. Do not insert the plug into a non-
grounded power outlet. Contact your electrician for details.
Warning! The grounding pin is a safety feature. Using a power outlet
that is not properly grounded may result in electric shock and/or injury.
Note: The grounding pin also provides good protection from unexpected
noise produced by other nearby electrical devices that may interfere with the
performance of this product.
• The system can be powered using a wide range of voltages; 100 to 120 or 220
to 240 V AC. The power cord included with the system meets the requirements
for use in the country/region where the system was purchased. Power cords for
use in other countries/regions must meet the requirements for that country/
region. For more information on power cord requirements, contact an authorized
reseller or service provider.
Protecting your hearing
Warning: Permanent hearing loss may occur if earphones or
headphones are used at high volume for prolonged periods of
time.
To protect your hearing, follow these instructions.
• Increase the volume gradually until you can hear clearly and comfortably.
• Do not increase the volume level after your ears have adjusted.
• Do not listen to music at high volumes for extended periods.
• Do not increase the volume to block out noisy surroundings.
• Decrease the volume if you can't hear people speaking near you.
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General
• Do not use this product near water.
• Do not place this product on an unstable cart, stand or table. If the product falls,
it could be seriously damaged.
• Slots and openings are provided for ventilation to ensure reliable operation of
the product and to protect it from overheating. These openings must not be
blocked or covered. The openings should never be blocked by placing the
product on a bed, sofa, rug or other similar surface. This product should never
be placed near or over a radiator or heat register, or in a built-in installation
unless proper ventilation is provided.
• Never push objects of any kind into this product through cabinet slots as they
may touch dangerous voltage points or short-out parts that could result in a fire
or electric shock. Never spill liquid of any kind onto or into the product.
• The bottom surface, areas around ventilation openings and AC adapter may get
hot. To avoid injury, ensure they do not come in contact with your skin or body.
• Your device and its enhancements may contain small parts. Keep them out of
the reach of small children.
Product servicing
Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage points or other risks. Refer all servicing to
qualified service personnel.
Unplug this product from the wall outlet and refer servicing to qualified service
personnel when:
• The power cord or plug is damaged, cut or frayed.
• Liquid was spilled into the product.
• The product was exposed to rain or water.
• The product has been dropped or the case has been damaged.
• The product exhibits a distinct change in performance, indicating a need for
service.
• The product does not operate normally after following the operating instructions.
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Note: Adjust only those controls that are covered by the operating
instructions, since improper adjustment of other controls may result in
damage and will often require extensive work by a qualified technician to
restore the product to normal condition.
Disposal instructions
Do not throw this electronic device into the trash when discarding.
To minimize pollution and ensure utmost protection of the global
environment, please recycle. For more information on the Waste from
Electrical and Electronics Equipment (WEEE) regulations, visit
www.acer-group.com/public/Sustainability/sustainability01.htm
Tips and information for comfortable use
Computer users may complain of eyestrain and headaches after prolonged use.
Users are also at risk of physical injury after long hours of working in front of a
computer. Long work periods, bad posture, poor work habits, stress, inadequate
working conditions, personal health and other factors greatly increase the risk of
physical injury.
Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis,
tenosynovitis or other musculoskeletal disorders. The following symptoms may
appear in the hands, wrists, arms, shoulders, neck or back:
• Numbness, or a burning or tingling sensation.
• Aching, soreness or tenderness.
• Pain, swelling or throbbing.
• Stiffness or tightness.
• Coldness or weakness.
If you have these symptoms, or any other recurring or persistent discomfort and/or
pain related to computer use, consult a physician immediately and inform your
company's health and safety department.
The following section provides tips for more comfortable computer use.
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Finding your comfort zone
Find your comfort zone by adjusting the viewing angle of the monitor, using a
footrest, or raising your sitting height to achieve maximum comfort. Observe the
following tips:
• Refrain from staying too long in one fixed posture.
• Avoid slouching forward and/or leaning backward.
• Stand up and walk around regularly to remove the strain on your leg muscles.
• Take short rests to relax your neck and shoulders.
• Avoid tensing your muscles or shrugging your shoulders.
• Install the external display, keyboard and mouse properly and within comfortable
reach.
• If you view your monitor more than your documents, place the display at the
center of your desk to minimize neck strain.
Taking care of your vision
Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive
room lighting, poorly focused screens, very small typefaces and low-contrast
displays could stress your eyes. The following sections provide suggestions on how
to reduce eyestrain.
Eyes
• Rest your eyes frequently.
• Give your eyes regular breaks by looking away from the monitor and focusing on
a distant point.
• Blink frequently to keep your eyes from drying out.
Display
• Keep your display clean.
• Keep your head at a higher level than the top edge of the display so your eyes
point downward when looking at the middle of the display.
• Adjust the display brightness and/or contrast to a comfortable level for enhanced
text readability and graphics clarity.
• Eliminate glare and reflections by:
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• Placing your display in such a way that the side faces the window or any light
source.
• Minimizing room light by using drapes, shades or blinds.
• Using a task light.
• Changing the display's viewing angle.
• Using a glare-reduction filter.
• Using a display visor, such as a piece of cardboard extended from the
display's top front edge.
• Avoid adjusting your display to an awkward viewing angle.
• Avoid looking at bright light sources for extended periods of time.
Developing good work habits
The following work habits make computer use more relaxing and productive:
• Take short breaks regularly and often.
• Perform some stretching exercises.
• Breathe fresh air as often as possible.
• Exercise regularly and maintain a healthy body.
Warning! We do not recommend using the computer on a couch or bed.
If this is unavoidable, work for only short periods, take breaks regularly,
and do some stretching exercises.
Note: For more information, please refer to "Regulations and safety
notices" on page 15.
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Regulations and safety notices
FCC statement
This device has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
device generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to
radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this device does cause harmful interference to radio or television
reception, which can be determined by turning the device off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the device and receiver.
• Connect the device into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.
Notice: Shielded cables
All connections to other computing devices must be made using shielded cables to
maintain compliance with FCC regulations.
Notice: Peripheral devices
Only peripherals (input/output devices, terminals, printers, etc.) certified to comply
with the Class B limits may be attached to this equipment. Operation with non-
certified peripherals is likely to result in interference to radio and TV reception.
Caution
Changes or modifications not expressly approved by the manufacturer could void
the user's authority, which is granted by the Federal Communications Commission,
to operate this computer.
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Notice: Canadian users
This Class B digital apparatus complies with Canadian ICES-003.
Remarque à l'intention des utilisateurs canadiens
Cet appareil numérique de la classe B est conforme a la norme NMB-003 du
Canada.
Compliant with Russian regulatory certification
Declaration of Conformity for EU countries
Hereby, Acer, declares that this computer is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
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List of National Codes
This equipment may be operated in the following countries:
Operating environment
• Temperature: 5 °C to 35 °C
• Humidity (non-condensing): 20% to 80%
Storage and Transporting environment
The product is recommended to be transported in the original packaging and stored
under the following conditions:
• Temperature: -20 °C to 60 °C
• Humidity (non-condensing): 20% to 60%
Country ISO 3166
2 letter code Country ISO 3166
2 letter code
Austria
Belgium
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
AT
BE
CY
CZ
DK
EE
FI
FR
DE
GR
HU
IE
IT
LV
LT
LU
Malta
Netherlands
Poland
Portugal
Russia
Slovakia
Slovenia
Spain
Sweden
United Kingdom
Iceland
Liechtenstein
Norway
Switzerland
Bulgaria
Romania
Turkey
MT
NT
PL
PT
RU
SK
SL
ES
SE
GB
IS
LI
NO
CH
BG
RO
TR
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Specification
Host interface USB 3.1 Gen2 Type-C
Power delivery
profiles Supports: 5V/9V/15V/20V@3A
Dimensions and
weight
Dimensions
204.5(L) x 85(W) x 26(H) mm (8.05 x 3.35 x 1.02 inches)
Weight
260 g (0.57 lbs.)
Color options Cool Gary
Networking LAN: Gigabit Ethernet support
Display
Max. Resolution of Extended Display:
<Current Generation Chromebook>
1x 4K30, 2x FHD60
<Next Generation Chromebook>
1x 4K60, 1x 4K30+1x WQHD60, 3x FHD60
Power adapter 3-pin 110W AC adapter
Security Kensington lock slot