Table of Contents
Acer EG240Y PBIPX User Manual
Displayed below is the user manual for EG240Y PBIPX by Acer which is a product in the Computer Monitors category. This manual has pages.
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Acer LCD Monitor
User Guide
English
Copyright © 2020. Acer Incorporated.
All Rights Reserved.
Acer LCD Monitor User Guide
Original Issue: 11/2020
Changes may be made periodically to the information in this publication without obligation to notify
any person of such revisions or changes. Such changes will be incorporated in new editions of this
manual or supplementary documents and publications. This company makes no representations or
warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims
the implied warranties of merchantability or fitness for a particular purpose.
Record the model number, serial number, purchase date and place of purchase information in the
space provided below. The serial number and model number are recorded on the label affixed to
your computer. All correspondence concerning your unit should include the serial number, model
number and purchase information.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any
form or by any means, electronically, mechanically, by photocopy, recording or otherwise, without
the prior written permission of Acer Incorporated.
Acer LCD Monitor User Guide
Model number: __________________________________
Serial number: ___________________________________
Date of purchase: ________________________________
Place of purchase: ________________________________
Acer and the Acer logo are registered trademarks of Acer Incorporated. Other
companies’ product names or trademarks are used herein for identification purposes only and belong
to their respective companies.
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Special notes on LCD monitors
The following are normal with the LCD monitor and do not indicate a problem.
• Due to the nature of the fluorescent light, the screen may flicker during initial
use. Turn off the power switch and then turn it on again to make sure the flicker
disappears.
• You may find slightly uneven brightness on the screen depending on the desktop
pattern you use.
• The LCD screen has 99.99% or more effective pixels. It may include blemishes of
0.01% or less such as a missing pixel or pixel lit all the time.
• Due to the nature of the LCD screen, an afterimage of the previous screen may
remain after switching the image, when the same image is displayed for hours. In this
case, the screen is recovered slowly by changing the image or turning off the power
switch for a few hours.
Cleaning your monitor
Please carefully follow these guidelines when cleaning the monitor:
• Always unplug the monitor before cleaning.
• Use a soft cloth to wipe the screen and cabinet front and sides.
Information for your safety and
comfort
Safety instructions
Read these instructions carefully. Keep this document for future reference. Follow all
warnings and instructions marked on the product.
Connecting/disconnecting the device
Observe the following guidelines when connecting and disconnecting power from the
LCD monitor:
• Make sure the monitor is attached to its base before connecting the power cord to
the AC power outlet.
• Make sure both the LCD monitor and the computer are turned off before
connecting any cable or unplugging the power cord.
• If the system has multiple sources of power, disconnect power from the system by
unplugging all power cords from the power supplies.
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Accessibility
Be sure that the power outlet you plug the power cord into is easily accessible and
located as close to the equipment operator as possible. When you need to disconnect
power from the equipment, be sure to unplug the power cord from the electrical outlet.
Safe listening
To protect your hearing, follow these instructions.
• Gradually increase the volume until you can hear it clearly and comfortably and
without distortion.
• After setting the volume level, do not increase it after your ears have adjusted.
• Limit the amount of time listening to music at high volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can’t hear people speaking near you.
Warnings
• Do not use this product near water.
• Do not place this product on an unstable cart, stand or table. If the product falls, it
could be seriously damaged.
• Slots and openings are provided for ventilation to ensure reliable operation of the
product and to protect it from overheating. These openings must not be blocked
or covered. The openings should never be blocked by placing the product on a bed,
sofa, rug or other similar surface. This product should never be placed near or over
a radiator or heat register, or in a built-in installation unless proper ventilation is
provided.
• Never push objects of any kind into this product through cabinet slots as they may
touch dangerous voltage points or short-out parts that could result in a fire or
electric shock. Never spill liquid of any kind onto or into the product.
• To avoid damage of internal components and to prevent battery leakage, do not
place the product on a vibrating surface.
• Never use it under sporting, exercising, or any vibrating environment which will
probably cause unexpected short current or damage internal devices.
Using electrical power
• This product should be operated from the type of power indicated on the marking
label. If you are not sure of the type of power available, consult your dealer or local
power company.
• Do not allow anything to rest on the power cord. Do not locate this product where
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people will walk on the cord.
• If an extension cord is used with this product, make sure that the total ampere rating
of the equipment plugged into the extension cord does not exceed the extension
cord ampere rating. Also, make sure that the total rating of all products plugged into
the wall outlet does not exceed the fuse rating.
• Do not overload a power outlet, strip or receptacle by plugging in too many devices.
The overall system load must not exceed 80% of the branch circuit rating. If power
strips are used, the load should not exceed 80% of the power strip’s input rating.
• This product’s power cord is equipped with a three-wire grounded plug. The
plug only fits in a grounded power outlet. Make sure the power outlet is properly
grounded before inserting the power cord plug. Do not insert the plug into a non-
grounded power outlet. Contact your electrician for details.
• Use the product only with the supplied power supply cord set. If you need to
replace the power cord set, make sure that the new power cord meets the following
requirements: detachable type, UL listed/CSA certified, type SPT-2, rated 7 A 125 V
minimum, VDE approved or its equivalent, 4.6 meters (15 feet) maximum length.
Product servicing
Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage points or other risks. Refer all servicing to qualified
service personnel.
Unplug this product from the wall outlet and refer servicing to qualified service
personnel when:
• the power cord or plug is damaged, cut or frayed
• liquid was spilled into the product
• the product was exposed to rain or water
• the product has been dropped or the case has been damaged
• the product exhibits a distinct change in performance, indicating a need for service
• the product does not operate normally after following the operating instructions
Note: The grounding pin also provides good protection from
unexpected noise produced by other nearby electrical devices that
may interfere with the performance of this product.
Warning! The grounding pin is a safety feature. Using a power
outlet that is not properly grounded may result in electric
shock and/or injury.
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Note: Adjust only those controls that are covered by the operating
instructions, since improper adjustment of other controls may result
in damage and will often require extensive work by a qualified
technician to restore the product to normal condition.
Potentially explosive environments
Switch off your device in any area with a potentially explosive atmosphere and obey all
signs and instructions. Potentially explosive atmospheres include areas where you would
normally be advised to turn off your vehicle engine. Sparks in such areas could cause
an explosion or fire resulting in bodily injury or even death. Switch off the device near
gas pumps at service stations. Observe restrictions on the use of radio equipment in fuel
depots, storage and distribution areas; chemical plants; or where blasting operations are
in progress. Areas with a potentially explosive atmosphere are often, but not always,
marked. They include below deck on boats, chemical transfer or storage facilities,
vehicles using liquefied petroleum gas (such as propane or butane), and areas where the
air contains chemicals or particles such as grain, dust or metal powders.
Additional safety information
Your device and its enhancements may contain small parts. Keep them out of the reach
of small children.
IT Equipment Recycling Information
Acer is strongly committed to environmental protection and views recycling, in the form
of salvaging and disposal of used equipment, as one of the company’s top priorities in
minimizing the burden placed on the environment.
We at Acer are very conscious of the environmental effects of our business and strive to
identify and provide the best working procedures to reduce the environmental impact
of our products.
For more information and help when recycling, please go to this website:
https://www.acer-group.com/sustainability/en/our-products-environment.html
Visit www.acer-group.com for further information on the features and benefits of our
other products.
Disposal instructions
Do not throw this electronic device into the trash when discarding.
To minimize pollution and ensure utmost protection of the global
environment, please recycle. For more information on the Waste
from Electrical and Electronics Equipment (WEEE) regulations, visit
https://www.acer-group.com/sustainability/en/our-products-environment.html
Acer monitor is purposed for video and visual display of information obtained from
electronic devices.
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LCD pixel statement
The LCD unit is produced with high-precision manufacturing techniques. Nevertheless,
some pixels may occasionally misfire or appear as black or red dots. This has no effect on
the recorded image and does not constitute a malfunction.
This product has been shipped enabled for power management:
Tips and information for comfortable use
Computer users may complain of eyestrain and headaches after prolonged use. Users are
also at risk of physical injury after long hours of working in front of a computer. Long
work periods, bad posture, poor work habits, stress, inadequate working conditions,
personal health and other factors greatly increase the risk of physical injury.
Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis, tenosynovitis
or other musculoskeletal disorders. The following symptoms may appear in the hands,
wrists, arms, shoulders, neck or back:
• numbness, or a burning or tingling sensation
• aching, soreness or tenderness
• pain, swelling or throbbing
• stiffness or tightness
• coldness or weakness
If you have these symptoms, or any other recurring or persistent discomfort and/or pain
related to computer use, consult a physician immediately and inform your company’s
health and safety department.
The following section provides tips for more comfortable computer use.
Finding your comfort zone
Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest,
or raising your sitting height to achieve maximum comfort. Observe the following tips:
• refrain from staying too long in one fixed posture
• avoid slouching forward and/or leaning backward
• stand up and walk around regularly to remove the strain on your leg muscles
• Activate display’s Sleep mode within 5 minutes of user inactivity.
• Wake the monitor when it is in Active Off mode, move the mouse or press any
keyboard key.
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Taking care of your vision
Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room
lighting, poorly focused screens, very small typefaces and low-contrast displays could
stress your eyes. The following sections provide suggestions on how to reduce eyestrain.
Eyes
• Rest your eyes frequently.
• Give your eyes regular breaks by looking away from the monitor and focusing on a
distant point.
• Blink frequently to keep your eyes from drying out.
Display
• Keep your display clean.
• Keep your head at a higher level than the top edge of the display so your eyes point
downward when looking at the middle of the display.
• Adjust the display brightness and/or contrast to a comfortable level for enhanced
text readability and graphics clarity.
• Eliminate glare and reflections by:
• placing your display in such a way that the side faces the window or any light
source
• minimizing room light by using drapes, shades or blinds
• using a task light
• changing the display’s viewing angle
• using a glare-reduction filter
• using a display visor, such as a piece of cardboard extended from the display’s top
front edge
• Avoid adjusting your display to an awkward viewing angle.
• Avoid looking at bright light sources, such as open windows, for extended periods of
time.
Developing good work habits
Develop the following work habits to make your computer use more relaxing and
productive:
• Take short breaks regularly and often.
• Perform some stretching exercises.
• Breathe fresh air as often as possible.
• Exercise regularly and maintain a healthy body.
Declaration of Conformity
We,
Acer Incorporated
8F, 88, Sec. 1, Xintai 5th Rd., Xizhi, New Taipei City 221, Taiwan
And,
Acer Italy s.r.l.
Viale delle Industrie 1/A, 20020 Arese (MI), Italy
Tel: +39-02-939-921 ,Fax: +39-02 9399-2913
www.acer.it
Product:
Trade Name:
Model Number:
SKU Number:
We, Acer Incorporated, hereby declare under our sole responsibility that the product described above is in
conformity with the relevant Union harmonization legislations as below Directive and following harmonized
standards and/or other relevant standards have been applied:
EMC Directive: 2014/30/EU
EN 55032:2015+AC: 2016 Class B
EN 61000-3-2:2014 Class D
EN 55024:2010+A1: 2015
EN 61000-3-3:2013
LVD Directive: 2014/35/EU
EN 62368-1: 2014+ A11: 2017
RoHS Directive: 2011/65/EU
EN 50581:2012
ErP Directive: 2009/125/EC
(EU) 2019/ 2021; EN 50564:2011
Year to begin affixing CE marking: 2020.
Nov. 16, 2020
RU Jan / Sr. Manager Date
Acer Incorporated (Taipei, Taiwan)
Acer Incorporated
8F, 88, Sec. 1, Xintai 5th Rd., Xizhi
New Taipei City 221, Taiwan
LCD Monitor
ACER
EG240Y
EG240Y
xxxxxx;
(“x” = 0~9, a ~ z, A ~ Z, or blank)
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EG240Y
EG240Y
Contents
Unpacking 1
Installation instructions 2
Screen position adjustment 3
Connecting the adapter and AC Power cord 3
Power saving 3
Display Data Channel (DDC) 4
Connector pin assignment 4
19-pin color display signal cable 4
20-pin color display signal cable
Standard timing table 5
Installation 6
Special notes on LCD monitors iii
Information for your safety and comfort iii
Safety instructions iii
Cleaning your monitor iii
Connecting/disconnecting the device iii
Accessibility iv
Safe listening iv
Warnings iv
Using electrical power iv
Product servicing v
Additional safety information vi
IT Equipment Recycling Information vi
Disposal instructions vi
LCD pixel statement vii
Tips and information for comfortable use vii
Declaration of Conformity
Users controls 7
External controls 7
Troubleshooting 14
HDMI / DP Mode (Optional) 14
8Using the Shortcut Menu
9The Function page
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Unpacking
Please check that the following items are present when you unpack the box, and save
the packing materials in case you need to ship or transport the monitor in the future.
LCD monitor Quick start guide AC Power cord
AC Adapter HDMI cable
(Optional)
DP cable
(Optional)
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LCD Monitor EG0 series-EG240Y
Product Information for EU Energy Label
Installation instructions
Installation
Install and remove stand and base
Disassembly
Note: Remove the monitor and monitor base from its packaging.
Carefully place the monitor face-down on a stable surface -- use a
cloth to avoid scratching the screen.
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Disassembly
1、As shown in figure 2, press the button on the back cover and the stand assembly,
and pull out the stand
2、Rotate the stand clockwise, then the stand and the base can be separated.
Installation
1、Assemble the stand with base, rotating the stand in an anticlockwise direction.
A clicking sound signifies that the stand has been securely attached to the base.
2、As shown in figure 1. Assemble the monitor with the stand and base.A clicking
sound signifies that the monitor has been securely attached to the base.
①
②①
②
Note: Takake care when performing the installation to avoid injuring
yourself.
Note: If installing with a wall mounting kit, it is recommended to use
VESA mounting kit (100mm x 100mm) with M4 x 10 (L) mmm screws to
fix your monitor on the wall.
Screen position adjustment
To optimize the viewing position, you can adjust the
monitor tilt, using both of your hands to hold the edges
of the monitor. The monitor can be adjusted to 15
degrees up or 5 degrees down.
Connecting the adapter and AC Power cord
• The monitor has a universal power supply that allows operation in either 100/120 V
AC or 220/240 V AC voltage area. No use
AC outlet.
r-adjustment is required.
• Plug one end of the AC power cord to the Adapter, and plug the other end into an
orange
Power saving
The monitor will be switched to “power saving” mode by the control signal from the
display controller, as indicated by the orange light.
Mode LED light
On Blue
Standby/Power saving
LED INDICATOR
The power saving mode will be kept until a
control signal has been detected or the keyboard
or mouse is activated. The recovery time from
“power saving” mode back to “on” is around 3
seconds.
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Display Data Channel (DDC)
To make installation easier, so long as your system supports the DDC protocol, the
monitor is able to plug-and-play. The DDC is a communication protocol through which
the monitor automatically informs the host system about its capabilities; for example,
supported resolutions and corresponding timing. The monitor supports the DDC2B
standard.
Connector pin assignment
19-pin color display signal cable
20-pin color display signal cable
PIN No. Description PIN No. Description
1 TMDS Data2+ 2 TMDS Data2 Shield
3 TMDS Data2- 4 TMDS Data1+
5 TMDS Data1 Shield 6 TMDS Data1-
7 TMDS Data0+ 8 TMDS Data0 Shield
9 TMDS Data0- 10 TMDS Clock+
11 TMDS Clock Shield 12 TMDS Clock-
13 CEC 14 Reserved (N.C. on device)
15 SCL 16 SDA
17 DDC/CEC Ground 18 +5V Power
19 Hot Plug Detect
1113151719 9 7 5 3 1
26 481014121618
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PIN No. Description PIN No. Description
1 2
3 4
5 6
7 8
9 10
11 12
13 14
15 16
17 18
2019
ML_Lane 0+ GND
ML_Lane 0- ML_Lane 1+
GND ML_Lane 1-
ML_Lane 2+ GND
ML_Lane 2- ML_Lane 3+
GND ML_Lane 3-
KONFIG1 CONFIG2
AUX CH+ GND
AUX CH- Hot Plug
Return DP_PWR
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1
2
3
4
5
6
7
8
9
10
11
12
13
18
15
16
1719
20
Standard timing table
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Mode Resolution
VGA
640x480 60Hz
640x480 72Hz
75Hz
MAC
VESA
70Hz
SVGA
56Hz
60Hz
60Hz
60Hz
67Hz
72Hz
75Hz
MAC 832x624 75
1152 864
1152 870
1600 900
1280 720
Hz
75Hz
XGA
60Hz
70Hz
75Hz
SXGA 75Hz
60Hz
60Hz
60Hz
60Hz
WXGA+
60HzWSXGA+
60Hz
FHD 120Hz
144Hz
165Hz
VESA
60Hz
Installation
To install the monitor on your host system, please follow the steps below:
Steps
In order to prevent damage to the monito
Note: Audio output is only for audio output model.
r, do not lift the monitor by its base.
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1 HDMI
DP
Audio out
DC-19V
2
3
4
1. Turn off your monitor and unplug your computer’s power cord.
2. 2-1 Connect HDMI Cable (Only HDMI-input model)
a.Make sure both the monitor and computer are powered-OFF.
b.Connect the HDMI cable to the computer.
2-2 Connect DP Cable (Only DP-input model)
a.Make sure both the monitor and computer are powered-OFF.
b.Connect the DP cable to the computer.
3. Connect the Audio Cable. (Only Audio-out Model) (Optional)
4. Insert the monitor power cable into the power port at the back of the monitor.
5. Plug the power cords of your computer and your monitor into a nearby electrical outlet.
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FreeSync Premium (HDMI/DP Only):
It can allow a FreeSync Premium supported graphics source to dynamically adjust display refresh rate based
on typical content frame rates for power efficient, virtually stutter free and low-latency display.
a. Press to view Main page. Press again to enter mode select
function.
b. When the Function Menu is active. Press to return previous
Menu or exit current Menu.
a. Press to view Main page. Press again to enter brightness
adjustment function.
b. When the Function Menu is active, this button will enter a
selection in the OSD.
a. Press to view Main page. Press again to enter Input select
function.
b. When the Function Menu is active, press this button selected
or move to the previous function.
a. Press to view Main page. Press again to enter next function
in the Function Menu.
b. When the Function Menu is active, press this key selected or
move to the next function.
Turns the monitor on/off.
Blue indicates power on. Orange indicates standby/power
saving mode.
No. Icon Item Description
1Mode/Exit
2Brightness/
Enter
Input/-
3
4 Menu/+
5 POWER Power button
/
/
/
/
1 2 3 4 5
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Mode adjustment
open the mode adjustment hotkey to set the display scene mode, after
completion, use to go back previous menu.
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Brightness
HDR
English
9
Select input
Open the Input control and select DP or HDMI input source, When you are done,
use to go back one level.
The Function page
Open Function page to select the function you want by using arrows.
When you are done, use to go back one level.
Picture
Input
Input HDMI
Auto Source Off
Mode - Standard
80
50
Off
Off
Color
Audio
Gaming
OSD
System
Brightness
Contrast
Blue Light
ACM
Picture
Black Boost
Super Sharpness
5
Off
Off
HDR
HDR,
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Color
6. Modes: Modes are available from Action, Racing, Sports, User, Standard,
ECO, Graphics, HDR.
Mode - Standard
2.2
Warm
Audio
Gaming
OSD
System
Gamma
Color Temp.
R Gain
G Gain
B Gain
Picture
Color
50
50
50
Enter
Move
R Bias
G Bias
B Bias
50
50
50
Mode - Standard
Gaming
Picture
Color sRGB Mode
Audio
OSD
System
6-axis Hue
Grayscale Mode
Modes
Off
Off
6-axis Saturate
10. HDR: can control off and auto, the default is off, set to auto will automatically
detect and deal with HDR signal.
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7. SRGB: default is off. You can turn sRGB on or off for better color matching
with peripherals (eg.Printers and digital cameras)
8. Grayscale Mode: Turn grayscale mode On or Off. The default is off.
9. 6-axis Hue: Adjust the red, green, blue, yellow, magenta and cyan hue.
10. 6-axis Saturate: Adjust the red, green, blue, yellow, magenta and cyan saturation.
5. Mute: Select On or Off.
5. FreeSync Premium: Select support of FreeSync Premium or not, default is on.
Audio
Gaming
Mode - Standard
Gaming
Pictu
OffMute
re
Color
Audio
OSD
System
Volume 70
Mode - Standard
Gaming
Picture
Color
NormalOver Drive
Audio
OSD
System
On
Refresh Rate Num
FreeSync Premium
Off
Aim point Off
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6. Refresh Rate Num: Display the panel’s current refresh rate on the screen.
7. Aim point: There are three types to choose, you can choose Icon1, Icon2,
Icon3, the graphics are displayed in the middle of the screen.
7. OSD Lock: OSD interface Lock and POWER Lock. Long press "menu/select"
key 3S to unlock.
OSD
Mode - Standard
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Gaming
Picture
Color
Language
Audio
OSD
Off
System
Transparency
OSD Timeout
OSD Lock Off
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1. If FreeSync Premium is “ON”, then the Over Drive selection is set
to “Normal” automatically.
2. If FreeSync Premium is “OFF”, then the user can set Over Drive to
either one of the three settings including: (a) Extreme (b) Normal (c) Off.
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System Setting
1. System menu can be used to select signal input sources and other important settings.
2. Press the MENU key to open the OSD.
3. Using the keys, select Setting from the OSD. Then navigate to the setting you
wish to adjust.
9.
10.
11.
12.
4. Use the keys to select the setting.
5. Input: Select the source from DP or HDMI.
6. Auto Source: Automatically searches for available input sources.
7. DP Format: You can select which DP format you are using. The default is set at DP1.2.
8. Wide Mode: You can select which screen as pect you are using. The options are Aspect,
1:1, 21:9, and Full.
( Brightness/Input/Volume/
Gamma/contrast/Bluelight/Over Drive）
/
Product information
Mode - Standard
Gaming
Picture
Color
DPInput
Audio
OSD
System
FullWide Mode
Quick Start Mode Off
Hot Key Assignment
Auto Source On
DP Format DP 12
NormalHDMI Black Level
DDC/CI On
Mode - Standard
Gaming
Picture
Color
Main Source
DP
Audio
OSD
System
H/V Frequency
H：67KHz V ：60Hz
Mode
Normal
Resolution
1920x1080
Series Number
PPPPPPPPPP012345678912
Exit
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Save Setting to...(User mode only)
Troubleshooting
Before sending your LCD monitor for servicing, please check the troubleshooting list
below to see if you can self-diagnose the problem.
HDMI / DP Mode (Optional)
Problem LED status Remedy
No picture visible Blue Using the OSD menu, adjust brightness and
contrast to maximum or reset to their default
settings.
Off Check the power switch.
Check if the AC power cord is properly
connected to the monitor.
Orange Check if the video signal cable is properly
connected at the back of monitor.
Check if the computer system is switched on
and in power saving/standby mode.
Mode - User
Gaming
Picture
Color
Game Mode: Action
Game Mode: Racing
Game Mode: Sports
Audio
OSD
...
System