Acer PG241Y Pbiipx User Manual
Displayed below is the user manual for PG241Y Pbiipx by Acer which is a product in the Computer Monitors category. This manual has pages.
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Acer LCD Monitor
User's Guide
Copyright © 2019. Acer Incorporated.
All Rights Reserved.
Acer LCD Monitor User’s Guide
Original Issue: 09/2019
Changes may be made periodically to the information in this publication without obligation
to notify any person of such revisions or changes. Such changes will be incorporated in new
editions of this manual or supplementary documents and publications. This company makes
no representations or warranties, either expressed or implied, with respect to the contents
hereof and specifically disclaims the implied warranties of merchantability or fitness for a
particular purpose.
Record the model number, serial number, purchase date and place of purchase information
in the space provided below. The serial number and model number are recorded on the label
affixed to your computer. All correspondence concerning your unit should include the serial
number, model number and purchase information.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in
any form or by any means, electronically, mechanically, by photocopy, recording or otherwise,
without the prior written permission of Acer Incorporated.
Acer LCD Monitor User's Guide
Model number: _____________________________
Serial number: _____________________________
Date of purchase: ___________________________
Place of purchase: __________________________
Acer and the Acer logo are registered trademarks of Acer Incorporated. Other companies’
product names or trademarks are used herein for identification purposes only and belong to
their respective companies.
iii
Special notes on LCD monitors
The following are normal with the LCD monitor and do not indicate a
problem.
• Due to the nature of the uorescent light, the screen may icker during
initial use. Turn o the power switch and then turn it on again to make
sure the icker disappears.
• You may nd slightly uneven brightness on the screen depending on
the desktop pattern you use.
• The LCD screen has 99.99% or more eective pixels. It may include
blemishes of 0.01% or less such as a missing pixel or a pixel lit all the
time.
• Due to the nature of the LCD screen, an afterimage of the previous
screen may remain after switching the image, when the same image
is displayed for hours. In this case, the screen is recovered slowly by
changing the image or turning o the power switch for a few hours.
• Acer monitor is purposed for video and visual display of information
obtained from electronic devices.
Information for your safety and comfort
Safety instructions
Read these instructions carefully. Keep this document for future reference.
Follow all warnings and instructions marked on the product.
Cleaning your monitor
Please carefully follow these guidelines when cleaning the monitor:
• Always unplug the monitor before cleaning.
• Use a soft cloth to wipe the screen and cabinet front and sides.
Connecting/disconnecting the device
Observe the following guidelines when connecting and disconnecting power
from the LCD monitor:
• Make sure the monitor is attached to its base before connecting the
power cord to the AC power outlet.
• Make sure both the LCD monitor and the computer are turned o before
connecting any cable or unplugging the power cord.
• If the system has multiple sources of power, disconnect power from the
system by unplugging all power cords from the power supplies.
iv
Accessibility
Be sure that the power outlet you plug the power cord into is easily
accessible and located as close to the equipment operator as possible.
When you need to disconnect power from the equipment, be sure to unplug
the power cord from the electrical outlet.
Safe listening
To protect your hearing, follow these instructions.
• Gradually increase the volume until you can hear it clearly and
comfortably and without distortion.
• After setting the volume level, do not increase it after your ears have
adjusted.
• Limit the amount of time listening to music at high volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can’t hear people speaking near you.
Warnings
• Do not use this product near water.
• Do not place this product on an unstable cart, stand or table. If the
product falls, it could be seriously damaged.
• Slots and openings are provided for ventilation to ensure reliable
operation of the product and to protect it from overheating. These
openings must not be blocked or covered. The openings should never
be blocked by placing the product on a bed, sofa, rug or other similar
surface. This product should never be placed near or over a radiator
or heat register, or in a built-in installation unless proper ventilation is
provided.
• Never push objects of any kind into this product through cabinet slots as
they may touch dangerous voltage points or short-out parts that could
result in a re or electric shock. Never spill liquid of any kind onto or into
the product.
• To avoid damage of internal components and to prevent battery
leakage, do not place the product on a vibrating surface.
• Never use it under sporting, exercising, or any vibrating environment
which will probably cause unexpected short current or damage internal
devices.
Using electrical power
• This product should be operated from the type of power indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
v
• Do not allow anything to rest on the power cord. Do not locate this
product where people will walk on the cord.
• If an extension cord is used with this product, make sure that the total
ampere rating of the equipment plugged into the extension cord does
not exceed the extension cord ampere rating. Also, make sure that the
total rating of all products plugged into the wall outlet does not exceed
the fuse rating.
• Do not overload a power outlet, strip or receptacle by plugging in too
many devices. The overall system load must not exceed 80% of the
branch circuit rating. If power strips are used, the load should not
exceed 80% of the power strip’s input rating.
• This product’s power cord is equipped with a three-wire grounded plug.
The plug only ts in a grounded power outlet. Make sure the power
outlet is properly grounded before inserting the power cord plug. Do
not insert the plug into a non-grounded power outlet. Contact your
electrician for details.
Warning! The grounding pin is a safety feature. Using a power
outlet that is not properly grounded may result in electric shock
and/or injury.
Note: The grounding pin also provides good protection from
unexpected noise produced by other nearby electrical devices that
may interfere with the performance of this product.
• Use the product only with the supplied power supply cord set. If you
need to replace the power cord set, make sure that the new power
cord meets the following requirements: detachable type, UL listed/CSA
certied, type SPT-2, rated 7 A 125 V minimum, VDE approved or its
equivalent, 4.5 meters (15 feet) maximum length.
Product servicing
Do not attempt to service this product yourself, as opening or removing
covers may expose you to dangerous voltage points or other risks. Refer all
servicing to qualified service personnel.
Unplug this product from the wall outlet and refer servicing to qualified
service personnel when:
• the power cord or plug is damaged, cut or frayed
• liquid was spilled into the product
• the product was exposed to rain or water
vi
• the product has been dropped or the case has been damaged
• the product exhibits a distinct change in performance, indicating a need
for service
• the product does not operate normally after following the operating
instructions
Note: Adjust only those controls that are covered by the operating
instructions, since improper adjustment of other controls may result
in damage and will often require extensive work by a qualified
technician to restore the product to normal condition.
Potentially explosive environments
Switch off your device in any area with a potentially explosive atmosphere
and obey all signs and instructions. Potentially explosive atmospheres
include areas where you would normally be advised to turn off your vehicle
engine. Sparks in such areas could cause an explosion or fire resulting
in bodily injury or even death. Switch off the device near gas pumps at
service stations. Observe restrictions on the use of radio equipment in fuel
depots, storage and distribution areas; chemical plants; or where blasting
operations are in progress. Areas with a potentially explosive atmosphere
are often, but not always, marked. They include below deck on boats,
chemical transfer or storage facilities, vehicles using liquefied petroleum
gas (such as propane or butane), and areas where the air contains
chemicals or particles such as grain, dust or metal powders.
Additional safety information
Your device and its enhancements may contain small parts. Keep them out
of the reach of small children.
IT Equipment Recycling Information
Acer is strongly committed to environmental protection and views
recycling, in the form of salvaging and disposal of used equipment, as
one of the company’s top priorities in minimizing the burden placed on the
environment.
We at Acer are very conscious of the environmental effects of our business
and strive to identify and provide the best working procedures to reduce the
environmental impact of our products.
For more information and help when recycling, please go to this website:
https://www.acer-group.com/sustainability/en/our-products-environment.html
Visit www.acer-group.com for further information on the features and
benefits of our other products.
vii
Disposal instructions
This symbol on the product or on its packaging indicates that this product
must not be disposed of with your other household waste. Instead, it is
your responsibility to dispose of your waste equipment by handing it over
to a designated collection point for the recycling of waste electrical and
electronic equipment. The separate collection and recycling of your waste
equipment at the time of disposal will help to conserve natural resources
and ensure that it is recycled in a manner that protects human health
and the environment. For more information about where you can drop off
your waste equipment for recycling, please contact your local office, your
household waste disposal service or the shop where you purchased the
product.
https://www.acer-group.com/sustainability/en/our-products-environment.html
LCD pixel statement
The LCD unit is produced with high-precision manufacturing techniques.
Nevertheless, some pixels may occasionally misfire or appear as black or
red dots. This has no effect on the recorded image and does not constitute
a malfunction.
This product has been shipped enabled for power management:
• Activate display’s Sleep mode within 5 minutes of user inactivity.
• Wake the monitor when it is in Active O mode, move the mouse or
press any keyboard key.
viii
Tips and information for comfortable use
Computer users may complain of eyestrain and headaches after prolonged
use. Users are also at risk of physical injury after long hours of working
in front of a computer. Long work periods, bad posture, poor work habits,
stress, inadequate working conditions, personal health and other factors
greatly increase the risk of physical injury.
Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis,
tenosynovitis or other musculoskeletal disorders. The following symptoms
may appear in the hands, wrists, arms, shoulders, neck or back:
• numbness, or a burning or tingling sensation
• aching, soreness or tenderness
• pain, swelling or throbbing
• stiness or tightness
• coldness or weakness
If you have these symptoms, or any other recurring or persistent discomfort
and/or pain related to computer use, consult a physician immediately and
inform your company’s health and safety department.
The following section provides tips for more comfortable computer use.
Finding your comfort zone
Find your comfort zone by adjusting the viewing angle of the monitor,
using a footrest, or raising your sitting height to achieve maximum comfort.
Observe the following tips:
• refrain from staying too long in one xed posture
• avoid slouching forward and/or leaning backward
• stand up and walk around regularly to remove the strain on your leg
muscles
ix
Taking care of your vision
Long viewing hours, wearing incorrect glasses or contact lenses, glare,
excessive room lighting, poorly focused screens, very small typefaces and
low-contrast displays could stress your eyes. The following sections provide
suggestions on how to reduce eyestrain.
Eyes
• Rest your eyes frequently.
• Give your eyes regular breaks by looking away from the monitor and
focusing on a distant point.
• Blink frequently to keep your eyes from drying out.
Display
• Keep your display clean.
• Keep your head at a higher level than the top edge of the display so
your eyes point downward when looking at the middle of the display.
• Adjust the display brightness and/or contrast to a comfortable level for
enhanced text readability and graphics clarity.
• Eliminate glare and reections by:
• placing your display in such a way that the side faces the window or
any light source
• minimizing room light by using drapes, shades or blinds
• using a task light
• changing the display’s viewing angle
• using a glare-reduction lter
• using a display visor, such as a piece of cardboard extended from
the display’s top front edge
• Avoid adjusting your display to an awkward viewing angle.
• Avoid looking at bright light sources, such as open windows, for
extended periods of time.
Developing good work habits
Develop the following work habits to make your computer use more relaxing
and productive:
• Take short breaks regularly and often.
• Perform some stretching exercises.
• Breathe fresh air as often as possible.
• Exercise regularly and maintain a healthy body.
UNPACKING ............................................................................................................ 1
ATTACHING/REMOVING THE BASE ......................................................................2
SCREEN POSITION ADJUSTMENT ....................................................................... 4
CONNECTING THE POWER CORD .......................................................................5
SAFETY PRECAUTION ...........................................................................................6
CLEANING YOUR MONITOR .................................................................................. 6
POWER SAVING ...................................................................................................... 7
DISPLAY DATA CHANNEL (DDC)............................................................................ 7
CONNECTOR PIN ASSIGNMENT ...........................................................................8
STANDARD TIMING TABLE .................................................................................. 10
INSTALLATION .......................................................................................................11
USER CONTROLS .................................................................................................12
TROUBLESHOOTING ...........................................................................................25
TABLE OF CONTENTS
1
UNPACKING
Please check the following items are present when you unpack the box,
and save the packing materials in case you will need to ship or transport
the monitor in future.
*Below items shown here is indicative only. The actual product may be
different.
• LCD Monitor • Quick Start Guide • AC Power Cord
(Optional)
• Power adapter
(Optional) • D-Sub Cable
(Optional) • HDMI Cable
(Optional)
• DP cable (Optional) • Audio Cable
(Optional) • USB Cable
(Optional)
• USB Type C Cable
(Optional)
2
1. Attach the monitor stand
arm to the base.
2.Ensure that the Lock alignment mark
on the bottom of the base is aligned
with the satand arm.
4. Secure the base to the arm of
the monitor stand base.
Note: If installing with a wall mounting kit, it is recommended to use VESA
mounting kit (100 x 100mm) with M4 x 10 (L) mm screws to fix your monitor
on the wall.
Lock alignment
3. Tighten the screw at the
bottom of the base.
3
4
3
1. Press the release latch with
your finger.
2. Pull in the direction of the arrow,
then remove the stand base from
the monitor.
4. Twist the stand arm to detach
the satand arm.
Note: When releasing the stand arm from base, loosen the screw first,
then pull and hold the Release tab on the bottom of the base and twist
the stand arm counter clockwise to detach the stand arm.
3. Loosen the screw from the stand.
Release tab
3
4
4
SCREEN POSITION ADJUSTMENT
In order to optimize the best viewing position, you can adjust the height/tilt
of the monitor.
• Tilt
Please see the illustration below for an example of the tilt range.
-5° 20°
5
CONNECTING THE POWER CORD
• Check rst to make sure that the power cord you use is the correct type
required for your area.
• This monitor has a universal power supply that allows operation in
either 100/120V AC or 220/240 V AC voltage area. No user-adjustment
is required.
• Plug one end of the AC power cord to an AC inlet, and plug the other
end into an AC outlet.
• For unit using at 120 V AC:
Use a UL Listed Cord Set, Type SVT wire and plug rated 10 A/125 V.
• For unit using at 220/240 V AC (outside of U.S.):
Use a Cord Set consisting of H05VV-F cord and plug rated 10 A, 250 V.
The cord set should have the appropriate safety approvals for the
country in which the equipment will be installed.
6
SAFETY PRECAUTION
• Avoid placing the monitor, or any other heavy object, on the power cord
to avoid damage to the cable.
• Do not expose the monitor to rain, excessive moisture, or dust.
• Do not cover the ventilation slots or openings of the monitor. Always put
the monitor in a place where there is adequate ventilation.
• Avoid placing the monitor against a bright background or where sun-
light or other light sources may reect on the face of the monitor. Place
the monitor just below eye level.
• Handle with care when transporting the monitor.
• Refrain from giving shock or scratch to the screen, as screen is fragile.
• In order to prevent damage to the monitor, do not lift the monitor by its
base.
CLEANING YOUR MONIT OR
Please carefully follow the below guidelines when cleaning the monitor.
• Always unplug the monitor before cleaning.
• Use a soft cloth to gently wipe the screen and cabinet front and sides.
• NEVER SPRAY OR POUR ANY LIQUID DIRECTLY ONTO THE
SCREEN OR CASE.
• PLEASE DO NOT USE ANY AMMONIA OR ALCOHOL-BASED
CLEANERS ON THE LCD DISPLAY SCREEN OR CASE.
• Acer will not be liable for damage resulting from use of any ammonia or
alcohol-based cleaners.
7
POWER SAVING
The monitor will be driven into “Power Saving” mode by the control signal
from the display controller, as indicated by the LED flashes power LED.
State LED Light
ON Blue
Power Saving Mode T ype 1: Amber
Type 2: LED flashes
The power saving states will be kept until a control signal has been
detected or the keyboard or mouse is activated. The recovery time from
Active OFF state back to ON state is around 3 seconds.
DISPLAY DATA CHANNEL (DDC)
To make your installation easier, the monitor is able to Plug and Play with
your system if your system also supports DDC protocol. The DDC (Display
Data Channel) is a communication protocol through which the monitor
automatically informs the host system about its capabilities, for example,
supported resolutions and corresponding timing. The monitor supports
DDC2B standard.
8
CONNECTOR PIN ASSIGNMENT
19-Pin Color Display Signal Cable*
PIN Meaning PIN Meaning
1. TMDS Data2+ 10. TMDS Clock+
2. TMDS Data2 Shield 11. TMDS Clock Shield
3. TMDS Data2- 12. TMDS Clock-
4. TMDS Data1+ 13. CEC
5. TMDS Data1 Shield 14. Reserved (N.C. on device)
6. TMDS Data1- 15. SCL
7. TMDS Data0+ 16. SDA
8. TMDS Data0 Shield 17. DDC/CEC Ground
9. TMDS Data0- 18. +5V Power
19. Hot Plug Detect
* only for certain models
20-Pin Color Display Signal Cable*
PIN Description PIN Description
1. Lane0(p) 11. GND
2. GND 12. Lane3(n)
3. Lane0(n) 13. Config1
4. Lane1(p) 14. Config2
5. GND 15. AUX_CH (n)
6. Lane1(n) 16. GND
7. Lane2(p) 17. AUX_CH (p)
8. GND 18. Hot Plug Detect
9. Lane3(n) 19. DP Power_Return
10. Lane3(p) 20. DP Power
* only for certain models
9
15-pin color display signal cable
Threading Explanations Threading Explanations
1. Red 9. +5 V
2. Green 10. Logic ground
3. Blue 11. Monitor ground
4. Monitor ground 12. DDC-continuous data
5. DDC return 13. Line sync signal
6. Red-ground 14. Field sync signal
7. Green-ground 15. DDC-continuous clock
8. Blue-ground
* only for certain models
24-pin USB Type C cable
PIN No. Signal Assignment PIN No. Signal Assignment
A1 GND B12 GND
A2 SSTXp1 B11 SSTXp1
A3 SSTXn1 B10 SSTXn1
A4 VBUS B9 VBUS
A5 CC1 B8 CC1
A6 Dp1 B7 Dp1
A7 Dn1 B6 Dn1
A8 SBU1 B5 SBU1
A9 VBUS B4 VBUS
A10 SSTXn2 B3 SSTXn2
A11 SSTXp2 B2 SSTXp2
A12 GND B1 GND
* only for certain models
10
STANDARD TIMING TABLE
Mode Resolution Remark
1
VGA
640x480 60Hz
2 640x480 72Hz
3 640x480 75Hz
4MAC 640x480 66.66Hz
5VESA 720x400 70Hz
6
SVGA
800x600 56Hz
7800x600 60Hz
8800x600 72Hz
9800x600 75Hz
10 MAC 832x624 74.55Hz
11 XGA
1024x768 60Hz
12 1024x768 70Hz
13 1024x768 75Hz
14 MAC 1152x870 75Hz
15 VESA 1152x864 75Hz
16 1280x960 60Hz
17 SXGA 1280x1024 60Hz
18 1280x1024 75Hz
19 VESA 1280x720 60Hz
20 WXGA 1280x800 60Hz
21 WXGA+ 1440x900 60Hz
22 WSXGA+ 1680x1050 60Hz
23
UXGA
1920x1080 60Hz
24 1920x1080 75Hz
25 1920x1080 120Hz
26 1920x1080 144Hz
27 1920x1080 165Hz（Only for DP）
Note: If the monitor support DisplayPort, it is purposely supporting
the G-Sync compatible/Freesync/Freesync Premium/Freesync
Premium Pro /Adaptive-Sync (DP) support technology. This
technology allows Freesync/ Freesync Premium/Freesync Premium
Pro/Adaptive-Sync (DP) supported graphics source to dynamically
adjust display refresh rate based on typical content frame rates in
order to eliminate stuttering and enhance low-latency display.
11
INSTALLATION
To install the monitor to your host system, please follow the steps as given
below:
Steps
1. Turn off your computer and unplug the power cord.
2. 2-1 Connect Video Cable
a. Make sure both the monitor and computer are powered-OFF.
b. Connect the VGA cable to the computer. (Optional)
2-2 Connect HDMI Cable (Only HDMI-input model) (Optional)
a. Make sure both the monitor and computer are powered-OFF.
b. Connect the HDMI cable to the computer.
2-3 Connect DP Cable (Only DP-input model) (Optional)
a. Make sure both the monitor and computer are powered-OFF.
b. Connect the DP cable to the computer.
3. Connect the Audio cable (only Audio input model) (optional)
4. Connect the USB Type C Cable (only USB Type C input model)
(Optional)
5. Insert the monitor power cable into the power port at the back of the
monitor.
6. Plug the power cords of your computer and your monitor into a near by
electrical outlet.
7. Select Power-off USB charge ON/OFF to enable/disable Power-off USB
charge function. (Optional)
HDMI 2
HDMI 1
DP
~ Note: The location and
names of the sockets
on the monitor may vary
according to monitor
model, and some sockets
may not available for
some models.
HDMI (optional) (optional)
VGA IN (optional) USB (optional)
AUDIO IN (optional) DP (optional)
AUDIO OUT(optional) USB Type C (Optional)
12
USER CONTROLS
Base Controls
Note: The location and names of the function buttons and power button on
the monitor may vary according to monitor model, and some button may not
available for some models.
Type 1 No. Description
1 Go to the main menu.
2Enter the source mode.
3/4 HotKey 1, 2 buttons. Press to activate user defined
hotkey function.
5
In the powered-off state, pressing the button powers on
the device; in the powered-on state, pressing the button
normally enters the mode switching menu, and long-
pressing for 3 seconds powers off the device.
Type 2 No. Description
1Enter the mode switching menu.
2Enter brightness adjustment.
3Enter the source mode.
4 Go to the main menu.
5Power on/off.
Type 3-1 No. Item Description
1Power button/
indicator
Turns the monitor on/off. Blue
indicates power on. Amber indicates
standby/power saving mode.
2Hotkey 1, 2
buttons Press to activate user defined hotkey
function.
3 Input button Press to toggle input sources.
4 Navi/OK button
Press to activate the OSD menu, then
use it as directional key to highlight
the desired function.
Press it again to enter a selection.
Type 3-2 No. Item Description
1Menu/Navi/OK
button
Power on/Long press to Power off.
Enter the main menu, Select/Adjust
menu options.
13
Using the Shortcut Menu
Note: The following content is for general reference only. Actual
product specifications may vary.
The OSD (on-screen display) can be used for adjusting the settings of
your LCD Monitor. Press the MENU key to open the OSD. You can use the
OSD to adjust the picture quality, OSD position and general settings. For
advanced settings, please refer to following page:
The button and the actual functions depend on detail model. Some
functions might be grayed if the model can not support.
Main Page
Turn Modes on or off
Note: Please select the button function operation according to the
actual button type.
The button of Type 1
From any function page, press buttons 5 to open the Modes control and
select which user-defined profile to use (please see the OSD section for
more information).
The button of Type 2
From any function page, press buttons 1 to open the Modes control and
select which user-defined profile to use (please see the OSD section for
more information).
14
The button of Type 3-1
From any function page, press to open the Modes control and select
which user-defined profile to use (please see The Function page section for
more information).
The Function page
The button of Type 1
Double-press Button 1 to select the menu function, and then use Buttons
1/2/3/4 to adjust the settings you need. When finished, use Button 4 to
return to the previous level or exit the menu.
The button of Type 2
Double-press Button 4 to select the menu function, and then use Buttons
1/2/3/4 to adjust the settings you need. When finished, use Button 4 to
return to the previous level or exit the menu.
The button of Type 3-1
Open the Function page to select a menu function, and adjust the settings
which you want using the Navi/OK button. When you are done, press to
exit. You can also press from any function page to select your preferred
Mode.
The button of Type 3-2
Open the Function page to select the menu function, and then use the
Button Menu/Navi/Ok to adjust the settings you need. When finished, Pull
left the Button Menu/Navi/Ok to return to the previous level or exit the
menu.
15
Adjusting the Setings
Use buttons to open the OSD and navigate to the Settings you need.
The button of Type 1
1. Double-press Button 1 to bring up the OSD.
2. Use Buttons 1/2 to select the Settings you need from the OSD.
3. Then press Button 3 to navigate to the setting you want to adjust.
The button of Type 2
1. Double-press Button 4 to bring up the OSD.
2. Use Buttons 1/2 to select the Settings you need from the OSD.
3. Then press Button 3 to navigate to the setting you want to adjust.
The button of Type 3-1
1. Press the MENU button to open the OSD.
2. Using the Navi/Ok button, to select the Settings you need from the OSD.
3. Then Using the Navi/Ok button to navigate to the setting you want to
adjust.
The button of Type 3-2
1. Press the Menu/Navi/OK button to open the OSD.
2. Using the Menu/Navi/Ok button, to select the Settings you need from the
OSD.
3. Then Using the Menu/Navi/Ok button to navigate to the setting you want
to adjust.
16
Adjusting the Picture
1. Brightness: Adjust the brightness from 0 to 100.
Note: Adjusts the balance between light and dark shades.
2. Contrast: adjust the contrast from 0 to 100.
Note: Sets the degree of difference between light and dark areas.
3. Blue Light: filter out blue light by adjusting different Blue Light showing
ratio - 80%, 70%, 60%, 50%.
Note: Higher values allow more blue light through. For the best
protection, select a lower value.
4. Black Boost: This boosts the amplitude of the dark color levels of the
display— blacks will be less black. The higher the level, the higher the
boost.
5. ACM: Turn ACM on or off. The default is off.
17
6. Super Sharpness technology can simulate high-resolution images by
boosting the pixel density of the original source. It can make images
sharper and clear.
7. H. Position: Adjust the horizontal position from 0 to 100.
8. V. Position: Adjust the vertical position from 0 to 100.
9. Focus: Adjust the focus from 0 to 100.
10. Clock: Adjust the clock from 0 to 100.
Adjusting the Color
18
1. Gamma mode allows you to adjust the luminance tone. The default
value is 2.2 (standard value for Windows).
2. Color temperature: Default is warm. You can choose Cool, Warm,
Normal, Bluelight or User.
3. Modes: Select your preferred mode.
4. sRGB mode is for getting better color matching representation with the
peripheral device, such as DSCs or printers.
5. Grayscale Mode: Turn grayscale mode On or Off.
6. 6-axis Hue: Adjust the red, green, blue, yellow, magenta and cyan hue.
7. 6-axis Saturate: Adjust the red, green, blue, yellow, magenta and cyan
saturation.
19
Adjusting the Audio
1. Volume: Adjusts the volume.
2. Mute: Select On or Off.
Adjusting the Gaming
<8(
<8(
20
<8(
<8(
1. Over Drive: Select Off, Normal, or Extreme.
Note:
1. If FreeSync/Freesync Premium/Freesync Premium Pro/Adaptive-
Sync is “ON”, then the Over Drive selection is set to “Normal”
automatically
2. If FreeSync/Freesync Premium/Freesync Premium Pro/Adaptive-
Sync is “OFF”, then the user can set Over Drive to either one of
the three settings including: (a) Extreme (b) Normal (c) O
21
2. FreeSync: Select On or Off. FreeSync is available for AMD supported
graphic cards only.
Freesync Premium: Select On or Off. Freesync Premium is available for
AMD supported graphic cards only.
Freesync Premium Pro: Select On or Off. Freesync Premium pro is
available for AMD supported graphic cards only.
Adaptive-Sync: Select On or Off. Adaptive-Sync is available for AMD
supported graphic cards only.
Note: Freesync/Freesync Premium/Freesync Premium Pro/Adaptive-
Sync depend on detail model.
3. Refresh Rate Num: Display the panel’s current refresh rate on the
screen.
4. VRB: When VRB is Extreme or Normal, VRB provides a sharper and
clearer dynamic picture; the default is Off.
• VRB does not support PIP/PBP Mode and HDR Mode. (Selective
models)
• When VRB is Extreme or Normal, Freesync/Freesync Premium/
Freesync Premium Pro/Adaptive-Sync is automatically turned off.
• VRB will affect the brightness of the following: Logo, Aim Point,
Message and Input Icon.
• VRB feature is dependent on the monitor’s maximun refresh rate.
And it is available when the refresh rate is greater or equal to
75Hz.
5. Aim Point: Show an Aim point on the screen for shooting games.
Note: Aim Point is not supported in PBP mode.
22
Adjusting the OSD
1. Language: Set the OSD menu language.
2. OSD Timeout: Adjust the delay before turning the off the OSD menu.
3. Transparency: Select the transparency when using gaming mode. The
transparency can be 0% (OFF), 20%, 40%, 60%, or 80%.
4. OSD Lock: OSD Lock function is used to prevent OSD button from
being pressed accidentally.
Note:
1. For Side 9 key, Must press Navi Key in the middle to unlock OSD.
2. For side/Bottom 1/5 key, except power key can be unlocked.
23
Adjusting the System
1. Input: Select the source from an available input source.
2. Auto Source: Automatically searches for available input sources.
3. DP Format: You can select which DP format you are using. The default
is set at DP1.4 or DP1.2.
(*only for DP function)
4. Hot Key Assignment: Select the function of Hot Key 1 or Hot Key 2.
5. Wide Mode: You can select which screen aspect you are using.
6. PIP/PBP: The options for PIP/PBP Mode are Off, PIP Large, PIP Small,
and PBP. You can also adjust the PIP Position, PBP Size, Sub Source,
Source Swap, and Audio Source.
7. DDC/CI: Allows the monitor settings to be set through the software on
the PC.
Note: DDC/CI, short for Display Data Channel/Command Interface,
which allows monitor controls to be sent via software.
8. HDMI Black Level: You can select the level of blackness under HDMI
source. The options are Normal and Low.
9. Quick Start Mode: Enable monitor rapidly.
10. Power-off USB charge (Optional): Turn On or Off.
(*only for USB function)
24
Product information
KHz Hz
1. View the basic information of the machine.
2. Reset All Settings: Reset all settings to factory defaults.
25
TROUBLESHOOTING
Before sending your LCD monitor for servicing, please check the
troubleshooting list below to see if you can self-diagnose the problem.
(HDMI/DP Mode)
Problems Current Status Remedy
No Picture
LED ON
• Using OSD, adjust brightness and
contrast to maximum or reset to their
default settings.
LED OFF
• Check the power switch.
• Check if AC power cord is properly
connected to the monitor.
LED flashes
• Check that the video signal cable is
properly connected to the back of the
monitor.
• Check whether the computer system’s
power is on.
Abnormal Sound (Only
Audio-Input model)
(Optional)
No sound, or sound
level is too low
• Check the audio cable with the host PC
is connected.
• Check if the volume setup of the host
PC is in minimum position and try to
raise the volume level.
26
(VGA Mode)
Problems Current Status Remedy
No Picture
LED ON
• Using OSD, adjust brightness and
contrast to maximum or reset to their
default settings.
LED OFF
• Check the power switch.
• Check if AC power cord is properly
connected to the monitor.
LED flashes
• Check if video signal cable is properly
connected at the back of monitor.
• Check if the power of computer system
is ON.
Abnormal Picture
Unstable Picture
• Check if the specication of graphics
adapter and monitor is in compliance
which may be causing the input signal
frequency mismatch.
Display is missing,
center shift, or too
small or too large in
display size
• Using OSD, adjust RESOLUTION,
CLOCK, CLOCK-PHASE, H-POSITION
and V-POSITION with non-standard
signals.
• Using OSD, in case of missing full-
screen image, please select other
resolution or other vertical refresh timing.
• Wait for a few seconds after adjusting
the size of the image before changing
or disconnecting the signal cable or
powering OFF the monitor.
Abnormal Sound
(Only Audio- Input
model) (Optional) No sound, or sound
level is too low
• Check the audio cable with the host PC
is connected.
• Check if the volume setup of the host PC
is in minimum position and try to raise
the volume level.
Product: LCD Monitor
Trade Name: ACER
Model Number: PG241Y
SKU Number: PG241Y xxxxxxxxx
(“x” = 0~9, a ~ z, A ~ Z, or blank)
EMC Directive: 2014/30/EU
EN61000-3-2:2019 Class D EN 61000-3-3:2013+A1:2019
LVD Directive: 2014/35/EU
EN 62368-1: 2014+ A11: 2017
RoHS Directive: 2011/65/EU
EN 50581:2012
ErP Directive: 2009/125/EC
Date
EN55032:2015+A11: 2020 Class B EN 55035:2017+A11: 2020
(EU) 2019/ 2021
Jul. 12, 2021
2021
Declaration of Conformity
Product: LCD Monitor
Trade Name: ACER
Model Number: PG241Y
SKU Number: PG241Y xxxxxxxxx
(“x” = 0~9, a ~ z, A ~ Z, or blank)
EMC Directive: 2014/30/EU
EN61000-3-2:2019 Class D EN 61000-3-3:2013+A1:2019
LVD Directive: 2014/35/EU
EN 62368-1: 2014+ A11: 2017
RoHS Directive: 2011/65/EU
EN 50581:2012
ErP Directive: 2009/125/EC
Date
EN55032:2015+A11: 2020 Class B EN 55035:2017+A11: 2020
(EU) 2019/ 2021
Jul. 12, 2021
2021
Federal Communications Commission Declaration
of Conformity
PG241Y
PG241Y
PG241Y
PG241Y