Acer XV342CKPbmiipphzx User Manual
Displayed below is the user manual for XV342CKPbmiipphzx by Acer which is a product in the Computer Monitors category. This manual has pages.
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Acer LCD Monitor
User's Guide
Copyright © 2020. Acer Incorporated.
All Rights Reserved.
Acer LCD Monitor User's Guide
Original Issue: 09/2020
Changes may be made periodically to the information in this publication without obligation to notify
any person of such revisions or changes. Such changes will be incorporated in new editions of this
manual or supplementary documents and publications. This company makes no representations or
warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims
the implied warranties of merchantability or fitness for a particular purpose.
Record the model number, serial number, purchase date and place of purchase information in the
space provided below. The serial number and model number are recorded on the label affixed to
your computer. All correspondence concerning your unit should include the serial number, model
number and purchase information.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any
form or by any means, electronically, mechanically, by photocopy, recording or otherwise, without
the prior written permission of Acer Incorporated.
Acer LCD Monitor User's Guide
Model number: _________________________________
Serial number: __________________________________
Date of purchase: ________________________________
Place of purchase: _______________________________
Acer and the Acer logo are registered trademarks of Acer Incorporated. Other companies' product
names or trademarks are used herein for identification purposes only and belong to their respective
companies.
iii
Special notes on LCD monitors
The following are normal with the LCD monitor and do not indicate a problem.
• Due to the nature of the fluorescent light, the screen may flicker during initial use. Turn off the
power switch and then turn it on again to make sure the flicker disappears.
• You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
• The LCD screen has 99.99% or more effective pixels. It may include blemishes of 0.01% or less such
as a missing pixel or a pixel lit all the time.
• Due to the nature of the LCD screen, an afterimage of the previous screen may remain after
switching the image, when the same image is displayed for hours. In this case, the screen is
recovered slowly by changing the image or turning off the power switch for a few hours.
Information for your safety and comfort
Safety instructions
Read these instructions carefully. Keep this document for future reference.
Follow all warnings and instructions marked on the product.
Cleaning your monitor
Please carefully follow these guidelines when cleaning the monitor:
• Always unplug the monitor before cleaning.
• Use a soft cloth to wipe the screen and cabinet front and sides.
Connecting/disconnecting the device
Observe the following guidelines when connecting and disconnecting power from the LCD monitor:
• Make sure the monitor is attached to its base before connecting the power cord to the AC power
outlet.
• Make sure both the LCD monitor and the computer are turned off before connecting any cable or
unplugging the power cord.
• If the system has multiple sources of power, disconnect power from the system by unplugging all
power cords from the power supplies.
Accessibility
Be sure that the power outlet you plug the power cord into is easily accessible and located as close
to the equipment operator as possible. When you need to disconnect power from the equipment, be
sure to unplug the power cord from the electrical outlet.
iv
Safe listening
To protect your hearing, follow these instructions.
• Gradually increase the volume until you can hear it clearly and comfortably and without distortion.
• After setting the volume level, do not increase it after your ears have adjusted.
• Limit the amount of time listening to music at high volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can't hear people speaking near you.
Warnings
• Do not use this product near water.
• Do not place this product on an unstable cart, stand or table. If the product falls, it could be
seriously damaged.
• Slots and openings are provided for ventilation to ensure reliable operation of the product and to
protect it from overheating. These openings must not be blocked or covered. The openings should
never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product
should never be placed near or over a radiator or heat register, or in a built-in installation unless
proper ventilation is provided.
• Never push objects of any kind into this product through cabinet slots as they may touch
dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill
liquid of any kind onto or into the product.
• To avoid damage of internal components and to prevent battery leakage, do not place the product
on a vibrating surface.
• Never use it under sporting, exercising, or any vibrating environment which will probably cause
unexpected short current or damage internal devices.
Using electrical power
• This product should be operated from the type of power indicated on the marking label. If you are
not sure of the type of power available, consult your dealer or local power company.
• Do not allow anything to rest on the power cord. Do not locate this product where people will walk
on the cord.
• If an extension cord is used with this product, make sure that the total ampere rating of the
equipment plugged into the extension cord does not exceed the extension cord ampere rating.
Also, make sure that the total rating of all products plugged into the wall outlet does not exceed
the fuse rating.
• Do not overload a power outlet, strip or receptacle by plugging in too many devices. The overall
system load must not exceed 80% of the branch circuit rating. If power strips are used, the load
should not exceed 80% of the power strip's input rating.
• This product's power cord is equipped with a three-wire grounded plug. The plug only fits in a
grounded power outlet. Make sure the power outlet is properly grounded before inserting the
power cord plug. Do not insert the plug into a non-grounded power outlet. Contact your electrician
for details.
Warning! The grounding pin is a safety feature. Using a power outlet that is not
properly grounded may result in electric shock and/or injury.
v
Note: The grounding pin also provides good protection from unexpected noise produced
by other nearby electrical devices that may interfere with the performance of this product.
• Use the product only with the supplied power supply cord set. If you need to replace the power
cord set, make sure that the new power cord meets the following requirements: detachable type,
UL listed/CSA certified, type SPT-2, rated 7A 125V minimum, VDE approved or its equivalent,
4.5meters (15feet) maximum length.
Product servicing
Do not attempt to service this product yourself, as opening or removing covers may expose you to
dangerous voltage points or other risks. Refer all servicing to qualified service personnel.
Unplug this product from the wall outlet and refer servicing to qualified service personnel when:
• the power cord or plug is damaged, cut or frayed
• liquid was spilled into the product
• the product was exposed to rain or water
• the product has been dropped or the case has been damaged
• the product exhibits a distinct change in performance, indicating a need for service
• the product does not operate normally after following the operating instructions
Note: Adjust only those controls that are covered by the operating instructions, since
improper adjustment of other controls may result in damage and will often require
extensive work by a qualified technician to restore the product to normal condition.
Potentially explosive environments
Switch off your device in any area with a potentially explosive atmosphere and obey all signs and
instructions. Potentially explosive atmospheres include areas where you would normally be advised
to turn off your vehicle engine. Sparks in such areas could cause an explosion or fire resulting in
bodily injury or even death. Switch off the device near gas pumps at service stations. Observe
restrictions on the use of radio equipment in fuel depots, storage and distribution areas; chemical
plants; or where blasting operations are in progress. Areas with a potentially explosive atmosphere
are often, but not always, marked. They include below deck on boats, chemical transfer or storage
facilities, vehicles using liquefied petroleum gas (such as propane or butane), and areas where the air
contains chemicals or particles such as grain, dust or metal powders.
Additional safety information
Your device and its enhancements may contain small parts. Keep them out of the reach of small
children.
vi
IT Equipment Recycling Information
Acer is strongly committed to environmental protection and views recycling, in the form of salvaging
and disposal of used equipment, as one of the company's top priorities in minimizing the burden
placed on the environment. We at Acer are very conscious of the environmental effects of our
business and strive to identify and provide the best working procedures to reduce the environmental
impact of our products. For more information and help when recycling, please go to this website:
https://www.acer-group.com/sustainability/en/our-products-environment.html
Visit www.acer-group.com for further information on the features and benefits of our other products.
Disposal instructions
Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure
utmost protection of the global environment, please recycle. For more information on the Waste
from Electrical and Electronics Equipment (WEEE) regulations, visit
https://www.acer-group.com/sustainability/en/our-products-environment.html
LCD pixel statement
The LCD unit is produced with high-precision manufacturing techniques. Nevertheless, some pixels
may occasionally misfire or appear as black or red dots. This has no effect on the recorded image and
does not constitute a malfunction.
This product has been shipped enabled for power management:
• Activate display’s Sleep mode within 15minutes of user inactivity.
• Activate computer’s Sleep mode within 30minutes of user inactivity.
vii
Tips and information for comfortable use
Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk
of physical injury after long hours of working in front of a computer. Long work periods, bad posture,
poor work habits, stress, inadequate working conditions, personal health and other factors greatly
increase the risk of physical injury.
Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis, tenosynovitis or other
musculoskeletal disorders. The following symptoms may appear in the hands, wrists, arms, shoulders,
neck or back:
• numbness, or a burning or tingling sensation
• aching, soreness or tenderness
• pain, swelling or throbbing
• stiffness or tightness
• coldness or weakness
If you have these symptoms, or any other recurring or persistent discomfort and/or pain related
to computer use, consult a physician immediately and inform your company's health and safety
department.
The following section provides tips for more comfortable computer use.
Finding your comfort zone
Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising
your sitting height to achieve maximum comfort. Observe the following tips:
• refrain from staying too long in one fixed posture
• avoid slouching forward and/or leaning backward
• stand up and walk around regularly to remove the strain on your leg muscles
Taking care of your vision
Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting,
poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The
following sections provide suggestions on how to reduce eyestrain.
Eyes
• Rest your eyes frequently.
• Give your eyes regular breaks by looking away from the monitor and focusing on a distant point.
• Blink frequently to keep your eyes from drying out.
Display
• Keep your display clean.
• Keep your head at a higher level than the top edge of the display so your eyes point downward
when looking at the middle of the display.
• Adjust the display brightness and/or contrast to a comfortable level for enhanced text readability
and graphics clarity.
• Eliminate glare and reflections by:
• placing your display in such a way that the side faces the window or any light source
• minimizing room light by using drapes, shades or blinds
• using a task light
• changing the display's viewing angle
viii
• using a glare-reduction filter
• using a display visor, such as a piece of cardboard extended from the display's top front edge
• Avoid adjusting your display to an awkward viewing angle.
• Avoid looking at bright light sources, such as open windows, for extended periods of time.
Developing good work habits
Develop the following work habits to make your computer use more relaxing and productive:
• Take short breaks regularly and often.
• Perform some stretching exercises.
• Breathe fresh air as often as possible.
• Exercise regularly and maintain a healthy body.
• In order to prevent damage to the monitor, do not lift the monitor by its base.
ix
Declaration of Conformity
We,
Acer Incorporated
8F, 88, Sec. 1, Xintai 5th Rd., Xizhi, New Taipei City 221, Taiwan
And,
Acer Italy s.r.l.
Viale delle Industrie 1/A, 20020 Arese (MI), Italy
Tel: +39-02-939-921 ,Fax: +39-02 9399-2913
www.acer.it
Product: LCD Monitor
Trade Name: ACER
XV342CK
XV342CK xxxxxx
Model Number:
SKU Number:
(“x” = 0~9, a ~ z, A ~ Z, or blank)
We, Acer Incorporated, hereby declare under our sole responsibility that the product described above is in
conformity with the relevant Union harmonization legislations as below Directive and following harmonized
standards and/or other relevant standards have been applied:
EMC Directive: 2014/30/EU
EN55032:2012/AC:2013 Class B
EN61000-3-2:2014 Class D
EN 55024:2010
EN61000-3-3:2013
LVD Directive: 2014/35/EU
EN 60950-1:2006/A11:2009/A1:2010/A12:2011/A2:2013
RoHS Directive: 2011/65/EU
EN 50581:2012
ErP Directive: 2009/125/EC
Regulation (EC) No. 1275/ 2008; EN 50564:2011
Year to begin affixing CE marking: 2020.
Aug. 20, 2020
RU Jan / Sr. Manager Date
Acer Incorporated (Taipei, Taiwan)
CE Declaration of Conformity
x
Federal Communications Commission
Declaration of Conformity
Federal Communications Commission
Declaration of Conformity
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
The following local Manufacturer /Importer is responsible for this declaration:
Product: LCD Monitor
Model Number: XV342CK
SKU Number:
XV342CK xxxxxx;
(“x” = 0~9, a ~ z, A ~ Z or Blank)
Name of Responsible Party: Acer America Corporation
Address of Responsible Party: 333 West San Carlos St.
Suite 1500
San Jose, CA 95110
U. S. A.
Contact Person:
Acer Representative
Phone No.: 254-298-4000
Fax No.: 254-298-4147
Acer America Corporation
333 West San Carlos St., Suite 1500
San Jose, CA 95110, U. S. A.
Tel : 254-298-4000
Fax : 254-298-4147
www.acer.com
Special notes on LCD monitors iii
Information for your safety and comfort iii
Safety instructions iii
Cleaning your monitor iii
Connecting/disconnecting the device iii
Accessibility iii
Safe listening iv
Warnings iv
Using electrical power iv
Product servicing v
Additional safety information v
IT Equipment Recycling Information vi
Disposal instructions vi
LCD pixel statement vi
Tips and information for comfortable use vii
CE Declaration of Conformity ix
Federal Communications Commission
Declaration of Conformity x
Unpacking 1
Attaching/removing the base 2
Screen position adjustment 3
Connecting the power cord 5
Power saving 5
Display Data Channel (DDC) 5
Connector pin assignment 6
Standard timing table 8
Installation 9
Battery and remote control instructions 10
User controls 12
Using the Shortcut Menu 13
Adjusting the picture quality 14
Adjusting the Color setting 17
Adjusting the Audio setting 17
Adjusting the Gaming setting 18
Adjusting the OSD setting 19
Product the System setting 20
Product the Information setting 21
Save Setting to…(User mode only) 21
Troubleshooting 22
HDMI/DP model 22
1
Unpacking
Please check that the following items are present when you unpack the box, and save the packing
materials in case you need to ship or transport the monitor in the future.
LCD monitor Quick start guide
USER GUIDE
LCD Monitor NITRO XV2 Series/XV342CK
AC power cord DP cable (Option)
HDMI cable (Option) USB cable (Option)
Remot control
2
Attaching/removing the base
Installation: Align the base with the stand and push the base towards the top of the monitor, and
then rotate the base clockwise. Tighten the screw clockwise.
Remove: Reverse the steps to remove the base.
3
Screen position adjustment
In oder to optimize the best viewing position, you can adjust the height/tilt/swivel of the monitor.
• Height Adjustment
After pressing the top of the monitor then you can adjust the height of the monitor.
2
150mm
1
• Tilt
Please see the illustration below for an example of the tilt range.
Only at the highest point can 35 degrees of recline be offered for the angle of elevation.
-5°
35°
4
•Swivel
With the built-in pedestal, you can swivel the monitor for the most comfortable viewing angle.
360°360°
5
Connecting the power cord
• Check first to make sure that the power cord you use is the correct type required for your area.
• The monitor has a universal power supply that allows operation in either 100/120VAC or
220/240VAC voltage area. No user-adjustment is required.
• Plug one end of the power cord to the AC inlet, and plug the other end into an AC outlet.
• For units using 120VAC: Use a UL-listed cord set, type SVT wire and plug rated 10A/125V.
• For units using 220/240VAC: Use a cord set consisting of H05VV-F cord and plug rated
10A/250V. The cord set should have the appropriate safety approvals for the country in which
the equipment will be installed.
Power saving
The monitor will be switched to "power saving" mode by the control signal from the display
controller, as indicated by the orange-colored power LED.
Model LED light
On Blue
Power saving Amber
The power saving mode will be kept until a control signal has been detected or the keyboard or
mouse is activated. The recovery time from "power saving" mode back to "on" is around 3seconds.
Display Data Channel (DDC)
To make installation easier, so long as your system supports the DDC protocol, the monitor is able
to plug-and-play. The DDC is a communication protocol through which the monitor automatically
informs the host system about its capabilities; for example, supported resolutions and corresponding
timing. The monitor supports the DDC2B standard.
6
Connector pin assignment
19-pin color display signal cable
PIN No. Description PIN No. Description
1 TMDS data 2+ 11 TMDS clock shield
2 TMDS data 2 shield 12 TMDS clock-
3 TMDS data 2- 13 CEC
4 TMDS data 1+ 14 DDC-serial data
5 TMDS data 1 shield 15 SCL
6 TMDS data 1- 16 SDA
7 TMDS data 0+ 17 DDC/CEC Ground
8 TMDS data 0 shield 18 +5V Power
9 TMDS data 0- 19 Hot Plug Detect
10 TMDS clock+
7
20-pin color display signal cable
PIN No. Description PIN No. Description
1 Lane0 (p) 11 GND
2 GND 12 Lane3 (n)
3 Lane0 (n) 13 Config 1
4 Lane1 (p) 14 Config 2
5 GND 15 AUX_CH (n)
6 Lane1 (n) 16 GND
7 Lane2 (p) 17 AUX_CH (p)
8 GND 18 Hot Plug Detect
9 Lane3 (n) 19 DP Power_Return
10 Lane3 (p) 20 DP Power
8
Standard timing table
Mode Resolution
1 VGA 640×480 60 Hz
2 VGA 640×480 72 Hz
3 VGA 640×480 75 Hz
4MAC 640×480 66.66 Hz
5 IBM 720×400 70 Hz
6 SVGA 800×600 56 Hz
7 SVGA 800×600 60 Hz
8 SVGA 800×600 72 Hz
9 SVGA 800×600 75 Hz
10 MAC 832×624 75 Hz
11 XGA 1024×768 60 Hz
12 XGA 1024×768 70 Hz
13 XGA 1024×768 75 Hz
14 MAC 1152×870 75 Hz
15 VESA 1152×864 75 Hz
16 VESA 1280×960 60 Hz
17 SXGA 1280×1024 60 Hz
18 SXGA 1280×1024 75 Hz
19 VESA 1280×720 60 Hz
20 WXGA+ 1400×900 60 Hz
21 WSXGA+ 1680×1050 60 Hz
22 FHD 1920×1080 60 Hz
23 QHD 2560×1440 60 Hz
24 FHD 1720x1440 75 Hz
25 QHD 3440X1440 60 Hz
26 QHD 3440X1440 75 Hz
27 QHD 3440X1440 100* Hz
28 QHD 3440X1440 144* Hz
*HDMI: Support max timing resolution 3440X1440@100Hz.
DP: Support max timing resolution 3440X1440@144Hz.
9
Installation
To install the monitor on your host system, please follow the steps below:
Steps
1. Connect the video cable
a. Make sure both the monitor and computer are switched off.
b. Connect the HDMI Cable (Only HDMI-Input Model)
(1) Make sure both the monitor and computer are switched off.
(2) Connect one end of the 19-pin HDMI cable to the back of the monitor and the other end to
the computer's port.
c. Connect the DP cable (only for DP models).
(1) Make sure both the monitor and computer are switched off.
(2) Connect one end of the 20-pin DP cable to the back of the monitor and the other end to
the computer's port.
2. USB Upstream/USB Downstream (Battery Charger)/USB Downstream
Connect one end of the USB cable to the USB terminal of the monitor, and connect the
other end of the USB cable to an appropriate USB port on your device.
Note: The USB downstream port does not provide power while the monitor switch is off.
USB output: 5V/2.1A
Note: In some circumstances when using USB3.0 devices (hard drives or flash drives)and
2.4GHz USB wireless devices(for example wireless mouse, keyboard, or headphone)
at the same time, USB3.0 devices radio frequency interference may impact on
2.4GHz USB wireless devices, result in a drop in throughput on the wireless
transmission. User may feel delayed response to mouse or keyboard inputs, missing
keyboard characters or mouse commands, decreased operating distance between
the 2.4GHz USBwireless device and its receiver.
Please refer to the following ways which helps to reduce this radio frequency interference.
1. Wireless dongle was moved away from the USB3.0 device as possible as you can.
2. If the USB wireless receiver and USB3.0 device have to be connected at the sameside,
Position your USB wireless receiver as close as possible to your wireless peripheral device
(mouse, keyboard, headphones, etc.) Or use a standard USB extender cable or Hub to
position your USB wireless receiver as far away as possible from your USB3.0 port.
3. Connect the power cord
Connect the power cord to the monitor, then to a properly grounded AC outlet.
4. Turn on the monitor and computer
Turn on the monitor first, then the computer. This sequence is very important.
5. If the monitor does not function properly, please refer to the troubleshooting section to diagnose
the problem.
PC
USB Downstream
USB Downstream
USB Downstream
(Battery Charger)
USB Downstream
(Battery Charger)
USB Downstream
(Battery Charger)
USB Downstream
USB Downstream
USB Downstream
(Battery Charger)
10
Battery and remote control instructions
Inserting batteries
Before using the TV set for the first time, insert two “AAA” batteries. When the batteries are low, and the
remote control does not work, replace with new “AAA” batteries.
1 Uncover the battery
compartment.
2 Inser t two “AAA” batteries 3 Cover the battery compartment.
Caution
Not using the batteries properly may cause a leakage of chemical substances or explosion. The following instructions
must be followed.
• Do not use mixed batteries of different types. Batteries of different types have different characteristics.
• Do not use mixed new and old batteries. If new batteries are used with old ones, the service life of the new ones will
be shortened,or it may cause a leakage of the chemical substances in the old batteries.
• When the batteries are low, take out the batteries immediately. The chemical substances leaked from the battery
may corrode the parts in the battery compartment. If a leakage of any chemical substance is found, use a cloth to
thoroughly clean the chemical substance.
• If the remote control will not be used for a long time, take out the batteries from the remote control.
• Do not expose the batteries to direct sunlight, fire or other overheating environments.
1 Uncover the battery compartment.
•When inserting the batteries, note that
the polarities of the batteries should
match the polarities marked (e) and (f)
on the battery compartment.
2 Insert two “AAA” batteries 3 Cover the battery compartment.
When using the remote control, point it to the remote sensor.
If there is an object between the remote control and the
sensor window, normal operations may be prevented.
Precautions regarding the remote control
Inserting batteries
Using the remote control
Before using the TV set for the first time, insert two “AAA” batteries. When the batteries are low, and the remote control
does not work, replace with new “AAA” batteries.
• Do not subject the remote control to violent vibration.
In addition, do not dip the remote control in liquids, or place the remote
control in a highly humid place.
• Never set up or place the remote control under direct sunlight.
Heat may cause deformation of the remote control.
• When the TV set’s remote sensor is under direct sunlight or strong
lighting, the remote control may fail. If this occurs, change the lighting or
angle of the LCD TV set, or operate the remote control near the sensor.
Caution
Not using the batteries properly may cause a leakage of chemical substances or explosion. The following instructions
must be followed.
• Do not use mixed batteries of different types. Batteries of different types have different characteristics.
• Do not use mixed new and old batteries. If new batteries are used with old ones, the service life of the new ones will
be shortened,or it may cause a leakage of the chemical substances in the old batteries.
• When the batteries are low, take out the batteries immediately. The chemical substances leaked from the battery
may corrode the parts in the battery compartment. If a leakage of any chemical substance is found, use a cloth to
thoroughly clean the chemical substance.
• If the remote control will not be used for a long time, take out the batteries from the remote control.
• Do not expose the batteries to direct sunlight, fire or other overheating environments.
1 Uncover the battery compartment.
•When inserting the batteries, note that
the polarities of the batteries should
match the polarities marked (e) and (f)
on the battery compartment.
2 Insert two “AAA” batteries 3 Cover the battery compartment.
When using the remote control, point it to the remote sensor.
If there is an object between the remote control and the
sensor window, normal operations may be prevented.
Precautions regarding the remote control
Inserting batteries
Using the remote control
Before using the TV set for the first time, insert two “AAA” batteries. When the batteries are low, and the remote control
does not work, replace with new “AAA” batteries.
• Do not subject the remote control to violent vibration.
In addition, do not dip the remote control in liquids, or place the remote
control in a highly humid place.
• Never set up or place the remote control under direct sunlight.
Heat may cause deformation of the remote control.
• When the TV set’s remote sensor is under direct sunlight or strong
lighting, the remote control may fail. If this occurs, change the lighting or
angle of the LCD TV set, or operate the remote control near the sensor.
Caution
Not using the batteries properly may cause a leakage of chemical substances or explosion. The following instructions
must be followed.
• Do not use mixed batteries of different types. Batteries of different types have different characteristics.
• Do not use mixed new and old batteries. If new batteries are used with old ones, the service life of the new ones will
be shortened,or it may cause a leakage of the chemical substances in the old batteries.
• When the batteries are low, take out the batteries immediately. The chemical substances leaked from the battery
may corrode the parts in the battery compartment. If a leakage of any chemical substance is found, use a cloth to
thoroughly clean the chemical substance.
• If the remote control will not be used for a long time, take out the batteries from the remote control.
• Do not expose the batteries to direct sunlight, fire or other overheating environments.
1 Uncover the battery compartment.
•When inserting the batteries, note that
the polarities of the batteries should
match the polarities marked (e) and (f)
on the battery compartment.
2 Insert two “AAA” batteries 3 Cover the battery compartment.
When using the remote control, point it to the remote sensor.
If there is an object between the remote control and the
sensor window, normal operations may be prevented.
Precautions regarding the remote control
Inserting batteries
Using the remote control
Before using the TV set for the first time, insert two “AAA” batteries. When the batteries are low, and the remote control
does not work, replace with new “AAA” batteries.
• Do not subject the remote control to violent vibration.
In addition, do not dip the remote control in liquids, or place the remote
control in a highly humid place.
• Never set up or place the remote control under direct sunlight.
Heat may cause deformation of the remote control.
• When the TV set’s remote sensor is under direct sunlight or strong
lighting, the remote control may fail. If this occurs, change the lighting or
angle of the LCD TV set, or operate the remote control near the sensor.
• When inserting the batteries,
note that the polarities of the
batteries should match the
polarities marked (e) and (f) on
the battery compartment.
Caution
Not using the batteries properly may cause a leakage of chemical substances or explosion. The following instructions
must be followed.
• Do not use mixed batteries of different types. Batteries of different types have different characteristics.
• Do not use mixed new and old batteries. If new batteries are used with old ones, the service life of the new ones will
be shortened,or it may cause a leakage of the chemical substances in the old batteries.
• When the batteries are low, take out the batteries immediately. The chemical substances leaked from the battery
may corrode the parts in the battery compartment. If a leakage of any chemical substance is found, use a cloth to
thoroughly clean the chemical substance.
• If the remote control will not be used for a long time, take out the batteries from the remote control.
• Do not expose the batteries to direct sunlight, fire or other overheating environments.
1 Uncover the battery compartment.
•When inserting the batteries, note that
the polarities of the batteries should
match the polarities marked (e) and (f)
on the battery compartment.
2 Insert two “AAA” batteries 3 Cover the battery compartment.
When using the remote control, point it to the remote sensor.
If there is an object between the remote control and the
sensor window, normal operations may be prevented.
Precautions regarding the remote control
Inserting batteries
Using the remote control
Before using the TV set for the first time, insert two “AAA” batteries. When the batteries are low, and the remote control
does not work, replace with new “AAA” batteries.
• Do not subject the remote control to violent vibration.
In addition, do not dip the remote control in liquids, or place the remote
control in a highly humid place.
• Never set up or place the remote control under direct sunlight.
Heat may cause deformation of the remote control.
• When the TV set’s remote sensor is under direct sunlight or strong
lighting, the remote control may fail. If this occurs, change the lighting or
angle of the LCD TV set, or operate the remote control near the sensor.
Caution
Not using the batteries properly may cause a leakage of chemical substances or explosion. The following
instructions must be followed.
• Do not use mixed batteries of different types. Batteries of different types have different characteristics.
• Do not use mixed new and old batteries. If new batteries are used with old ones, the service life of the
new ones will be shortened,or it may cause a leakage of the chemical substances in the old batteries.
• When the batteries are low, take out the batteries immediately. The chemical substances leaked from
the battery may corrode the parts in the battery compartment. If a leakage of any chemical substance is
found, use a cloth to thoroughly clean the chemical substance.
• If the remote control will not be used for a long time, take out the batteries from the remote control.
• Do not expose the batteries to direct sunlight, fire or other overheating environments.
Using the remote control
When using the remote control, point it to the remote sensor. If there is an object between the remote
control and the sensor window, normal operations may be prevented.
Precautions regarding the remote control
• Do not subject the remote control to violent vibration.
In addition, do not dip the remote control in liquids, or place the
remote control in a highly humid place.
• Never set up or place the remote control under direct sunlight.
Heat may cause deformation of the remote control.
• When the TV set’s remote sensor is under direct sunlight or strong
lighting, the remote control may fail. If this occurs, change the lighting
or angle of the LCD TV set, or operate the remote control near the
sensor.
Caution
Not using the batteries properly may cause a leakage of chemical substances or explosion. The following instructions
must be followed.
• Do not use mixed batteries of different types. Batteries of different types have different characteristics.
• Do not use mixed new and old batteries. If new batteries are used with old ones, the service life of the new ones will
be shortened,or it may cause a leakage of the chemical substances in the old batteries.
• When the batteries are low, take out the batteries immediately. The chemical substances leaked from the battery
may corrode the parts in the battery compartment. If a leakage of any chemical substance is found, use a cloth to
thoroughly clean the chemical substance.
• If the remote control will not be used for a long time, take out the batteries from the remote control.
• Do not expose the batteries to direct sunlight, fire or other overheating environments.
1 Uncover the battery compartment.
•When inserting the batteries, note that
the polarities of the batteries should
match the polarities marked (e) and (f)
on the battery compartment.
2 Insert two “AAA” batteries 3 Cover the battery compartment.
When using the remote control, point it to the remote sensor.
If there is an object between the remote control and the
sensor window, normal operations may be prevented.
Precautions regarding the remote control
Inserting batteries
Using the remote control
Before using the TV set for the first time, insert two “AAA” batteries. When the batteries are low, and the remote control
does not work, replace with new “AAA” batteries.
• Do not subject the remote control to violent vibration.
In addition, do not dip the remote control in liquids, or place the remote
control in a highly humid place.
• Never set up or place the remote control under direct sunlight.
Heat may cause deformation of the remote control.
• When the TV set’s remote sensor is under direct sunlight or strong
lighting, the remote control may fail. If this occurs, change the lighting or
angle of the LCD TV set, or operate the remote control near the sensor.
11
1. POWER (power standby / turn on)
Turn on and turn off the power
2. BLUE LIGHT+/-
Adjusting the Blue light setting
3. BRI +/-
Adjusting the Brightness setting
4. INFO
Show up the basic information for current input.
5. ENTER
Select an item on the settings screen.
ENTER (Conrm)
Execute a command.
6. EXIT
Return to the default screen.
7. INPUT SEL
Select HDMI1(2.0) / HDMI2(2.0) / DP1 / DP2 input
source.(HDMI3 and DP Alt no function)
8. SUB WIN
No function
9. MUTE
Turn off the volume
10. CONTRAST
Adjusting the Contrast setting
11. VOL^/v
Adjusting the Volume setting
12. INPUT
Select input source
13. MODES
Modes menu function select
14. MENU
Press the MENU key to open the OSD
1
2
3
5
4
6
7
11
14
8
10
9
12
13
1
2
3
5
4
6
7
11
14
8
10
9
12
13
WW remote control
Japan remote control
1. POWER (power standby / turn on)
Turn on and turn off the power
2.BLUE LIGHT+/-
Adjusting the Blue light setting
3.BRI +/-
Adjusting the Brightness setting
4.INFO
Show up the basic information for current input.
5.ENTER
Select an item on the settings screen.
ENTER (Confirm)
Execute a command.
6.EXIT
Return to the default screen.
7.INPUT SEL
Select HDMI1(2.0) / HDMI2(2.0) / DP / DP Alt
input source.(HDMI3 and DP2 no function)
8.SUB WIN
Select PIP/PBP,P.INPUT,P.SWAP,PIP SIZE,PIP POS
AUDIO SEL
9.MUTE
Turn off the volume
10.CONTRAST
Adjusting the Contrast setting
11.VOL^/v
Adjusting the Volume setting
12.INPUT
Select input source
13.MODES
Modes menu function select
14.MENU
Press the MENU key to open the OSD
MODES
DP ALT
RC-00772
WW remote control
Japan remote control
12
User controls
Power Switch/Power LED:
To turn the monitor ON or OFF.
Lights up to indicate the power is turned ON.
12345
Using the Shortcut Menu
Press the function button to open the shortcut menu. The shortcut menu lets you quickly
select the most commonly accessed settings.
Empowering Key/Exit
Press this button to select scenario mode.
When the OSD menu is active, this button will act as the exit key (exit OSD menu).
Volume Key/Enter
Press this button to adjust volume.
a. Press to enter a selection in the OSD.
b. When OSD Lock push 3seconds Lock function is disabled
Input source switching/Up/Left
a. Use the INPUT hotkey to enter Input select function.
b. Press this button to select the desired item when in OSD menu.
OSD functions/Down/Right
a. Press to view the OSD.
b. Press this button to select the desired item when in OSD menu.
13
Using the Shortcut Menu
Note: The following content is for general reference only. Actual product
specifications may vary.
The OSD (onscreen display) can be used to adjust the settings of your LCD monitor. Press
the MENU key to open the OSD. You can use the OSD to adjust the picture quality and
general settings. For advanced settings, please refer to following page:
Main page
Mode key (default: Standard mode)
To choose game mode (G1, G2, G3) which user-defined profile to use or scenario mode
(Action/Racing/Sports/User/Standard/ECO/Graphics/HDR)
Volume key (default: Volume)
Open the Volume control and select your preferred Volume setting. When you are done,
press the to quit current page and store.
Input key (default: HDMI3)
Open the Input control and select HDMI 1[2.0], HDMI 2[2.0],DP1,DP2. When you are done,
press the to exit current page and store.
14
Adjusting the picture quality
Mode - Standard
Off
Off
Off
Off
Picture
Color
Audio
Gaming
OSD
System
Information
Brightness
Contrast
Black Boost
Blue Light
ACM
HDR
Super Sharpness
70
50
5
Mode - Standard
Off
Off
Off
Off
Picture
Color
Audio
Gaming
OSD
System
Information
Brightness
Contrast
Black Boost
Blue Light
ACM
HDR
Super Sharpness
70
50
5
1. Press the key to bring up the OSD.
2. Using the / keys, select Picture from the OSD menu. Then navigate to the
picture element you wish to adjust.
3. Use the / keys to adjust the sliding scales.
4. The Picture menu can be used to adjust the current Brightness, Contrast, Black Boost,
BlueLight, ACM, HDR, Super Sharpness qualities.
5. Brightness: Adjust the brightness from 0 to 100.
-----------------------------------------------------------------------------------------------------------
Note: Adjusts the balance between light and dark shades.
6. Contrast: Adjust the contrast from 0 to 100.
-----------------------------------------------------------------------------------------------------------
Note: Sets the degree of difference between light and dark areas.
7. Black Boost: Adjust the black level from 0 to 10. Enhances shadows by increasing the
brightness without changing lighter shades.
8. Blue Light: Filters out blue light to protect your eyes by adjusting how much blue light
is shown -- Off, 80%, 70%, 60%, or 50%.
-----------------------------------------------------------------------------------------------------------
Note: A higher value allows more blue light to pass through, so in order to
achieve the best protection, please select a lower value, of which 50% is in the
best state and has been tested by TÜV Rheinland and meet the requirements of
TÜV Rheinland's “Low Blue Light Content” standard.
9. ACM: Turn ACM on or off.
Note: Set to "On", will be based on the current screen to dynamic contrast adjustment.
10. Super Sharpness: Turn the Super Sharpness On or Off. Super Sharpness technology can
simulate high-resolution images by boosting the pixel density of the original source to
make images sharper and clearer.
15
HDR function
•Hot Key of Mode:
HDR
ECO
80
HDMI(2.0)
Standard
•Main Menu of HDR:
Mode - Standard
80
Off
Off
50
Brightness
Contrast
Blue Light
ACM
Off
Super Sharpness
Picture
9
Black Boost
Color
OSD
System
Audio
Gaming
Off
HDR
Informa�on
•HDR Status:
Mode - Standard
80
50
Brightness
Contrast
Blue Light
ACM
Super Sharpness
Picture
9
Black Boost
Color
OSD
System
Audio
Gaming
Auto
HDR
Mode - HDR
Picture
Color
OSD
System
Audio
Gaming
Exit
Main Source
DP1
2560x1440
H/V Frequency
H: 89 KHz V: 60 Hz
Mode
HDR
Series Number :MMTL7EE003014000013E00
HDR = (Auto, HDR-400 or Off,) Information Page
16
•HDR Status:
Optional Behavior
Auto Auto checked input source status
HDR-400 Display HDR-400 Standard and Effect.
Off (Default) No support HDR effect
1. HDR = (Auto), The source signal content is SDR, the brightness can to adjustment,
but content is HDR the brightness is fixed at 100 and gray out.
2. HDR = (Auto), features: (ACM/Gamma/Contrast/Blue Light/Color Temp/Black Boost/6-axis
Hue & Saturate) is gray out and unavailable, default parameter please refer to "Modes".
3. HDR = (Auto), Color Page only shows the adjustable function, other functions (Gamma
and Color Temp are hidden).
17
Adjusting the Color setting
Mode - Standard
Warm
Picture
Color
Audio
Gaming
OSD
System
Information
Gamma
Color Temp.
R Gain 50
G Gain 50
B Gain 50
R Bias 50
G Bias 50
B Bias 50
2.2
Mode - Standard
Picture
Color
Audio
Gaming
OSD
System
Information
Off
Off
sRGB Modes
Modes
Grayscalemode
6-axis Hue
6-axis Saturate
1. Press the key to bring up the OSD.
2. Using the / keys, select Color from the OSD menu. Then navigate to the feature
you wish to adjust.
3. Use the / keys to adjust the sliding scales.
4. The Color menu can be used to adjust the current Gamma, Color Temp. Modes,
sRGBMode, Grayscale Mode, 6-axis Hue and 6-axis Saturate.
5. Color Temp: Default is warm. You can choose Cool, Normal, Warm, Bluelight or User.
6. Modes: To choose scenario mode.
7. sRGB Modes: Default is off. You can turn sRGB on or off to better color match with
peripheral devices, such as printers and digital cameras.
8. Grayscale Mode: To choose Grayscale mode.
9. 6-axis Hue: Adjust the red, green, blue, yellow, magenta and cyan hue.
10. 6-axis Saturate: Adjust the red, green, blue, yellow, magenta and cyan saturation.
Adjusting the Audio setting
Mode - Standard
Picture
Color
Audio
Gaming
OSD
System
Information
off
Volume
Mute
70
Mode - Standard
Picture
Color
Audio
Gaming
OSD
System
Information
off
Mute
Volume 70
1. Press the key to bring up the OSD.
2. Using the / keys, select Audio from the OSD. Then navigate to the feature you
wish to adjust.
3. Use the / keys to adjust the sliding scales.
4. Volume: Adjust the volume
5. Mute: To choose mute on/off.
18
Adjusting the Gaming setting
Mode - Standard
Picture
Color
Audio
OSD
System
Information
On
Normal
Over Drive
FreeSync Premium
Off
Off
Refresh Rate Num
VRB
On
Ultra Low Latency
Off
Aim Point
Gaming
Mode - Standard
Picture
Color
Audio
Gaming
OSD
System
Information
On
Normal
Over Drive
FreeSync Premium
Off
Off
Refresh Rate Num
VRB
On
Ultra Low Latency
Off
Aim Point
1. Press the key to bring up the OSD.
2. Using the / keys, select Gaming from the OSD menu. Then navigate to the
feature you wish to adjust.
3. Use the / keys to adjust the sliding scales.
4. The Gaming menu can be used to adjust the screen Over Drive, FreeSync, Refresh Rate
Num, VRB, Ultra Low Latency and Aim point.
5. Over Drive: Select Off, Normal, or Extreme.
6. FreeSync Premium: To control support FreeSync Premium or not, default is On.
Note:
1. If FreeSync Premium is “ON”, then the Over Drive selection is set to “Normal”
automatically.
2. If FreeSync Premium is “OFF”, then the user can set Over Drive to either one of
the three settings including: (a) Extreme (b) Normal (c) Off.
7. Refresh Rate Num: Display the panel’s current refresh rate on the screen.
8. VRB: To choose VRB off/normal/extreme.
-----------------------------------------------------------------------------------------------------------
Note:
Will make the dynamic picture fine lines more clearly, but the brightness will be
reduced.
VRB = (normal or extreme) only supports at 80Hz/100Hz/120Hz timing mode
9. Ultra Low Latency: To choose Ultra Low Latency on/off.
10. Aim point: Show an Aim point on the screen for shooting games.
-----------------------------------------------------------------------------------------------------------
Note: In PBP mode the Aim point not displayed.
19
Adjusting the OSD setting
Mode - Standard
Picture
Color
Audio
Gaming
OSD
System
Information
off
English
120
Language
OSD Timeout
Transparency
off
OSD lock
Mode - Standard
Picture
Color
Audio
Gaming
OSD
System
Information
off
English
120
Language
OSD Timeout
Transparency
off
OSD lock
1. Press the key to bring up the OSD.
2. Using the / keys, select OSD from the OSD menu. Then navigate to the feature
you wish to adjust.
3. Use the / keys to adjust the sliding scales.
4. The Setting menu can be used to adjust the screen Menu Language, OSD Timeout and
other important settings.
5. Language: Set the OSD menu language.
6. OSD timeout: Adjust the delay before turning off the OSD menu.
7. Transparency: Select the transparency when using gaming mode. The transparency
can be 0% (OFF), 20%, 40%, 60%, or 80%.
8. OSD Lock: To control OSD Key lock On/Off.
Note:
OSD Locked:
• Set the OSD Lock to "On" by the OSD option and press "Enter" to execute the
All Key lock function.
• The "OSD Locked" message will be displayed in the middle of the screen.
• LED lights will be changed from blue light to orange light.
• Press any Key screen to prompt "OSD Locked" message.
OSD Unlocked:
• In normal display condition to press the "OSD Key4" in the middle of more
than 3seconds to trigger "OSD Unlock".
• The "OSD Unlock" message will be displayed in the middle of the screen.
• LED lights will be restored to blue light.
12345
20
Product the System setting
Mode - Standard
Picture
Color
Audio
Gaming
OSD
System
Information
On
HDMI 2(2.0)
DP1.4
Full
On
Normal
Input
DP Format
Auto Source
Wide Mode
PIP/PBP
Hot Key Assignment
DDC/CI
HDMI Black Level
Mode - Standard
Picture
Color
Audio
Gaming
OSD
System
Information
On
HDMI 2(2.0)
DP1.4
Full
On
Normal
Input
DP Format
Auto Source
Wide Mode
PIP/PBP
Hot Key Assignment
DDC/CI
HDMI Black Level
1. Press the key to bring up the OSD.
2. Using the / keys, select System from the OSD. Then navigate to the feature you
wish to adjust.
3. Use the / keys to adjust the sliding scales.
4. The Performance menu can be used to adjust the Input, Auto Source, DP Format, Wide
Mode, Hot Key Assignment and other important settings.
5. Input: Select the source from HDMI 1[2.0], HDMI 2[2.0], DP1 and DP2.
6. Auto Source:The default is “On”, can support auto search for signal source in order.
-----------------------------------------------------------------------------------------------------------
Note: Surround application must set Auto Source is “Off”.
7. DP Format: Default is DP1.4, can selection support DP1.1(FreeSync Off),DP1.2 or DP1.4
format.
8. Wide mode: You can select which screen aspect you are using. The options are Full,
Aspect and 1:1.
9. PIP/PBP: Select the function of PIP/PBP mode, PIP Position, PBP Size, Sub Source,
Source Swap and Audio Source.
10. Hot Key Assigment: Select the function of shortcut key1 (Volume/Gamma/Contrast/
Blue Light/Over Drive/PIP/PBP Mode/VRB/Brightness) and shortcut keys2 (Input/
Brightness/Gamma/Contrast/Blue Light/Over Drive/PIP/PBP Mode/VRB).
11. DDC/CI: Allows the monitor settings to be set through the software on the PC.
-----------------------------------------------------------------------------------------------------------
Note: DDC/CI, short for Display Data Channel/Command Interface, which allows
monitor controls to be sent via software.
12. HDMI Black Level:Available for CE timing/AV resolution. Low is for Video 16-235
encoded sources. Normal is 0-255 PC encoded material.
13. Quick start mode: Select Off or On. Turn on to speed up boot speed.
21
Product the Information setting
Mode - Standard
Picture
Color
Audio
Gaming
OSD
System
Information
Main Source
HDMI 2(2.0)
Resolution
3440 x 1440
H/V Frequency
H: 128 KHz V: 85Hz
Mode
Normal
Series Number
Reset All Settings
Exit
Mode - Standard
Picture
Color
Audio
Gaming
OSD
System
Information
Do you want to reset all aettings to factory
settings?
Exit
Reset All Settings
1. Press the key to bring up the OSD.
2. Using the / keys, select Information from the OSD. The basic information of LCD
monitor will show up for current input.
3. The Information menu can be used to adjust the Reset All Settings and Exit settings.
Save Setting to…(User mode only)
Mode - User
Game Mode: Action
Game Mode: Racing
Game Mode: Sports
Picture
Color
Audio
Gaming
OSD
System
Information
Save Settings to ...
1. Press the key to bring up the OSD.
2. Using the / keys, select "Save Setting to..." from the OSD. Then navigate to the
feature you wish to adjust.
3. Save Setting to Game mode: There are three user-defined profiles available. When you
have decided what settings suit you, save them and system will be able to recall the
settings in the future when you turn on gaming mode.
22
Troubleshooting
Before sending your LCD monitor for servicing, please check the troubleshooting list
below to see if you can self-diagnose the problem
HDMI/DP model
Problem LED status Remedy
No picture visible Blue Using the OSD, adjust brightness and contrast to
maximum or reset to their default settings.
Off Check the power switch.
Check if the power cord is properly connected to
the monitor.
Orange Check if the video signal cable is properly
connected at the back of monitor.
Check if the computer system is switched on and
in power saving/standby mode.
Unstable picture Check if the specification of graphics adapter and
monitor is in compliance which may be causing
the input signal frequency mismatch.
Abnormal picture Image is
missing, off-
center, too large
or too small on
the screen.
Check the display setting on your system. In
case of a missing image, please select another
resolution or vertical refresh rate.
Wait for a few seconds after adjusting the size of
the image before changing or disconnecting the
signal cable or switching off the monitor.
Note: Acer monitor is purposed for video and visual display of information obtained from
electronic devices.