Table of Contents
AOC G2460FQ + EW3591 User Manual
Displayed below is the user manual for G2460FQ + EW3591 by AOC which is a product in the Computer Monitors category. This manual has pages.
Related Manuals
©2014 AOC.All Rights Reserved.
www.aoc.com
LCD Monitor User Manual
LED Backlight
G2460FQ
Safety ........................................................................................................................................................................ 3
National Conventions ......................................................................................................................................... 3
Power ................................................................................................................................................................ 4
Installation ......................................................................................................................................................... 5
Cleaning ............................................................................................................................................................ 6
Other .................................................................................................................................................................. 7
Setup ........................................................................................................................................................................ 8
Contents of the Box ........................................................................................................................................... 8
Setup Stand & Base .......................................................................................................................................... 9
Adjusting Vi ewing Angle .................................................................................................................................. 10
Connecting the Monitor .................................................................................................................................... 11
Wall Mounting .................................................................................................................................................. 12
Adjusting ................................................................................................................................................................. 13
Setting Optimal Resolution .............................................................................................................................. 13
Windows Vista .......................................................................................................................................... 13
Windows XP ............................................................................................................................................. 15
Windows ME/2000 .................................................................................................................................... 16
Windows 8 ................................................................................................................................................ 17
Hotkeys ............................................................................................................................................................ 19
OSD Setting ..................................................................................................................................................... 20
Luminance ................................................................................................................................................ 21
Image Setup ............................................................................................................................................. 23
Color Setup ............................................................................................................................................... 25
Picture Boost ............................................................................................................................................ 27
OSD Setup ............................................................................................................................................... 29
Extra ......................................................................................................................................................... 31
Exit............................................................................................................................................................ 33
LED Indicator ................................................................................................................................................... 33
Driver ...................................................................................................................................................................... 34
Monitor Driver .................................................................................................................................................. 34
Windows 8 ................................................................................................................................................ 34
Windows 7 ................................................................................................................................................ 38
Windows Vista .......................................................................................................................................... 42
Windows XP ............................................................................................................................................. 44
Windows 2000 .......................................................................................................................................... 47
Windows ME ............................................................................................................................................. 47
i-Menu .............................................................................................................................................................. 48
e-Saver ............................................................................................................................................................ 49
Screen+ ........................................................................................................................................................... 50
Troubleshoot ........................................................................................................................................................... 51
Specification............................................................................................................................................................ 52
General Specification ....................................................................................................................................... 52
Preset Display Modes ...................................................................................................................................... 53
Pin Assig nments .............................................................................................................................................. 54
Plug and Play .................................................................................................................................................. 56
Regulation ............................................................................................................................................................... 57
FCC Notic e ...................................................................................................................................................... 57
WEEE D eclarat ion ........................................................................................................................................... 58
EPA Energy Star .............................................................................................................................................. 59
EPEAT Declaration .......................................................................................................................................... 60
TCO DOCUMENT ........................................................................................................................................... 61
Service .................................................................................................................................................................... 62
Warranty Statement for Europe ....................................................................................................................... 62
Warranty Statement for Middle East and Africa (MEA) .................................................................................... 64
2
AOC Pixel Policy ISO 9241-307 Class 1...............................................................
...............................
.............66
Safety
National Conventions
The following sub se ctio ns des cribe notatio nal co nv ent io ns u sed in this docum ent.
Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type.
These blocks are notes , cautions, and warnings, and they are used as follows:
NOTE: A NOTE indicates important information that helps you make better use of your computer system.
CAUTION: A CAUTION indicates e ither potenti al dama ge to hardw are or lo ss of d ata and te lls you how to avoid t he
problem.
WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some
warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific
presentation of the warning is mandated by regulatory authority.
3
Power
The monitor should be operated only from the type of power source indicated on the label. If you are not s ure
of the type of power supplied to your home, consult your dealer or local power company.
The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug
will fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire
plug, have an electrician install the correct outlet, or use an adapter to ground the appli ance safely. Do not defeat
the safety purpose of the grounded plug.
Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect
the monitor from damage due to power surges.
Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
To ensure satis factory operation, use the monitor only with UL listed computers which have appropriate
configured receptacles marked between 100 - 240V ~, Mi n . 5 A
The wall socket shall be insta lled near the equ ipm ent and s hall be eas ily acce ssible.
For use only with the attached power adapter (Output 12Vdc) which have UL,CSA listed lic ense (Only for
monitors with power adapter).
4
Installation
Do not pla ce the mo nitor on an unstabl e cart, stand, tripod, bracket, or ta ble. If the monitor falls, it can injur e a
person and cause serious da m age to this produ ct. U se on ly a cart, stand, tripo d, bra cket , or table recommended by
the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and
use mounting accessories recommended by the manufacturer. A product and cart combination should be moved
with care.
Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or
electric shock. Never spill liquid s on the monitor.
Do not place the front of the product on the floor.
If you mount the mo nitor on a w all or shelf , use a m ounting kit approv ed by the manuf actur er and follow the kit
instructions.
Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence
overheating may cause a fire or damage to the monitor.
See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or on
the stand:
5
Cleaning
Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of
strong-detergent which will cauterize the product cabinet.
When cleaning, mak e sure no deter g ent is lea ked into the pr oduc t. T he cle anin g cloth shou ld not be too
rough as it will scratch the scr een surfa ce.
Please disconnect the power cord before cleaning the product.
6
Other
If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and
contact a Service Center.
Make sure that the ventilating openings are not bloc ked by a table or curtain.
Do not engage the LCD m onitor in severe vibration or high impact conditions during operation.
Do not knock or drop the monitor during operation or transportation.
7
Setup
Contents of the Box
Monitor
CD Manual
Monitor Base
Power Cable
DVI Cable
Analog Cable
Audio Cable
HDMI Cable
DP
Not all signal cables (Audio,Analog, DVI, DP and HDMI cables) will be provided for all countries and regions.
Please check with the local dealer or AOC branch office for c onfir mati on.
8
Setup Stand & Base
Please setup or remove the base following the steps as below.
Setup:
Remove:
9
Adjusting Viewing Angle
For optimal viewing it is recommended to look at the full face of the monito r, then adjust the monitor's angl e to your
own preference.
Hold the stand so you will not topple the monitor when you change the monitor's angle.
You are able to adjust the monitor's angle from -5° to 20 °.
NOTE:
Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.
10
Connecting the Monit or
Cable Connec tions In Back of Monitor and Computer:
1 Power switch 5 DVI
2 Power 6 HDMI
3 DP 7 Audio in
4 D-SUB 8 Earphone
To protect equipment, always turn off the PC and LCD monitor before connecting.
1 Connect the power cable to the AC port on the back of the monitor.
2 Connect one end of the 15-pin D-Sub cable to the back of the monitor and connect the other end to the
computer's D-Sub port.
3 Connect one end of the DVI cable to the back of the monitor and connect the other end to the computer‟s DVI
port.
4 (Optional – Requi res a video card with HDMI port) - Connect one end of the HDMI c able to the back of the
monitor and connect the other end to the computer’s HDMI port.
5 (Optional –Requires a video card with Audio port) - Connect one end of the Audio cable to the back of the
monitor and connect the other end to the computer’s Audio port.
6 (Optional –Requires a video card with DP port) – Connect one end of the DP cable to the back of the m onitor
and connect the other end to the computer’s DP port.
7 Turn on your monitor and computer.
8 Video content supporting resolution: VGA / DVI / HDMI / DP.
If your monitor displays an image, installation is complete. If it does not display an image, please refer
Troubleshooting.
11
Wall Mounting
Preparing to Install An Optional Wall Mounting Arm.
This monitor can be attached to a wall mounting arm you purchase separ ately. Disconnect pow er before thi s
procedure. Follow these steps:
1 Remove the base.
2 Follow the manufacturer's instructions to assemble the wall mounting arm.
3 Place the wall mounting arm onto the back of the monitor. Line up the holes of the arm with the holes in the
back of the m onitor.
4 Insert the 4 screws into the holes and tighten.
5 Reconnect the cables. Refer to the user's manual that came with the optional wall mounting arm for
instructions on attaching it to the wall.
Noted : VESA mounting screw holes are not available for all models, please check with the dealer or official
departmen t of AOC.
12
Adjusting
Setting Optimal Resolution
Window s Vista
For Windows Vista:
1 Click START.
2 Click CONTROL PANEL.
3 Click Appearance and Personalization.
4 Click Personalization
13
5 Click Display Settings.
6 Set the res olution SLIDE-BAR to Optimal pres et resol uti on.
14
Windows XP
For Windows XP:
1 Click START.
2 Click SETTINGS.
3 Click CONTROL PANEL.
4 Click Appearance and Themes.
5 Double click DISPLAY.
15
6 Click SETTINGS.
7 Set the res olution SLIDE-BAR to Optimal preset re sol uti on.
Window s ME/2000
For Windows ME/20 00:
1 Click START.
2 Click SETTINGS.
3 Click CONTROL PANEL.
4 Double click DISPLAY.
5 Click SETTINGS.
6 Set the res olution SLIDE-BAR to Optimal pres et resol uti on.
16
Windows 8
For Windows 8:
1. Right click and clic k All apps at the bottom-right of the screen.
2. Set the “View by” to “Category”.
3. Click A ppear ance and Per so naliz at ion.
17
4. Click DISPLAY.
5. Set the resolution SLIDE-BAR to 1920x1080.
18
Hotkeys
1 Source / Auto / Exit
2 Eco (DCR ) / <
3 Volume/ Image Ratio / >
4 Menu / Enter
5 Power
Power
Press the Power button to turn on/off the monitor.
Menu/Enter
Press to display the OSD or confirm the selection.
> Volume
When t here is n o OSD ,Press Volume button to a ctive volu me adju stment ba r,Press < or > t o adju st volu me(Only f or
the models with speakers). Pres s and hold the volume > key for 2 s econds to trigger the "image size" adjustment
function to switch among different display modes like wide screen, 4:3, 1:1, 17'' (4:3), 19'' (4:3) W (16:10), 21.5''
(16:9), 22'' W (16:10), and 23'' W (16:9) (if the screen size of the Product is 4:3 or the resolution for the signal input
is in wide screen mode, no 4:3 display mode is availabl e for such key).
< Eco (DCR)
Press the Eco key continuously to select the Eco mod e of bri ghtne ss and DCR on when there is no OSD. ( Eco
mode hot key may not be available in all models).
Source/Auto/Exit
When the OSD is closed, press Source/Auto/Exit button will be auto configure hot k ey function. When the OSD is
closed, press Source/Auto/Exit button continuously about 3 second to do auto configure (Only for the models with
dual or more inputs).
19
OSD Setting
Basic and simple instruction on the control keys.
1) Press the MENU-button to activate the OSD window.
2) Press < or > to navigate through the func tions. Once the desired function is highlighted, press the
MENU-button to activate it . press < or > to navigate through the sub-menu functions. Once the desired
function is highli ghted, press MENU-button to activate it.
3) Press < or > to change the settings of the selected function. Press AUTO to exit. If you want to adjust
any other function, repeat steps 2-3.
4) OSD Lock Function: To lock the OSD, press and hold the MENU button while the mon itor is off and then
press power button to turn the monitor on. To un-lock the O SD - press and hold the MENU button
while the monitor is off and then pres s power button to tur n the monitor on.
Notes:
1) If the product has only one signal input, the item of "Input Select" is dis able to adjust.
2) If the prod uct screen size is 4: 3 or input signal re solu tion is n ativ e r e solu tio n, no 4: 3 and 1:1 dis play m ode s are
available for such key.
3) One of DCR, Color Boost, DPS and Picture Boost functions is active, the other 3 function is turned off
accordingly.
20
Luminance
1. Press (Menu) to display menu.
2. Press < or > to select (Luminance), and press to enter.
3. Press < or > to select submenu, and press to enter.
21
4. Press < or > to a djust.
5. Press to exit.
Brightness 0-100 Backlight Adjustment
Contrast 0-100 Contrast from Digital-register.
Eco mode
Standard Standard Mode
Text T ext Mo de
Internet Internet Mode
Game Game Mode
Movie Movie Mode
Sports Sports Mode
Gamma
Gamma1 Adjust to Gamma1
Gamma2 Adjust to Gamma 2
Gamma3 Adjust to Gamma 3
DCR
Off Disable dynamic contrast ratio
On Enable dynamic contrast ratio
Overdrive
Weak
Adjust the response time.
Light
Medium
Strong
Off
DPS
ON/OFF
Dynamic Power saving
22
Image Setup
1. Press (Menu) to display menu.
2. Press < or > to select (Image Setup), and press to enter.
3. Press < or > to select submenu, and press to enter.
23
4. Press < or > to a djust.
5. Press to exit.
Clock 0-100 Adjust picture Clock to reduce Vertical-L ine noi se.
Phase 0-100 Adjust Picture Phase to reduce Horizontal-Line noise
Sharpness 0-100 Adjust picture sharpness
H.Position 0-100 Adjust the horizontal position of the picture.
V.Position 0-100 Adjust the vertical position of the picture.
24
Color Setup
1. Press (Menu) to display menu.
2. Press < or > to select (Color Set up), and pr es s to enter.
3. Press < or > to select submenu, and press to enter.
25
4. Press < or > to a djust.
5. Press to exit.
Color Temp.
Warm Recall Warm Color Temperature from EEPROM.
Normal Recall Normal Color Temperature from EEPROM.
Cool Recall Cool Color Temperature from EEPROM.
sRGB Recall SRGB Color Temperature from EEPROM.
User
Red Red Gain from Digital-register
Green Green Gain Digital-register.
Blue Blue Gain from Digital-register
DCB Mode
Full Enhance on or off Disable or Enable Full Enhance Mode
Nature Skin on or off Disable or Enable Nature Skin Mode
Green Field on or off Disable or Enable Green Field Mode
Sky-blue on or off Disable or Enable Sky-blue Mode
AutoDetect on or off Disable or Enable AutoDetect Mode
DCB Demo On or off Disable or Enable Demo
26
Picture Boos t
1. Press (Menu) to display menu.
2. Press < or > to select (Picture Boost), and press to enter.
3. Press < or > to select submenu, and press to enter.
27
4. Press < or > to a djust.
5. Press to exit.
Note:
Adjust the brightness, contrast, and position of the Bright Frame for better viewing experience.
Frame Size 14-100 Adjust Frame Size
Brightness 0-100 Adjust Frame Brightness
Contrast 0-100 Adjust Frame Contrast
H. position 0-100 Adjust Frame horizontal Position
V.position 0-100 Adjust Frame vertical Position
Bright Frame on or off Disable or Enable Bright Frame
28
OSD Setup
1. Press (Menu) to display menu.
2. Press < or > to select (OSD Setup), and press to enter.
3. Press < or > to select submenu, and press to enter.
29
4. Press < or > to a djust.
5. Press to exit.
H.Position 0-100 Adjust the horizontal position of OSD
V.Position 0-100 Adjust the vertical position of OSD
Timeout 5-120 Adjust the OSD Timeout
Transparence 0-100 Adjust the transparence of OSD
Language Select the OSD language
Break Reminder on or off
Break reminder if the user continuously work for more
than 1hrs
30
Extra
1. Press (Menu) to display menu.
2. Press < or > to select (Extra), and press to enter.
3. Press < or > to select submenu, and press to enter.
31
4. Press < or > to a djust.
5. Press to exit.
Input Select AUTO/D-SUB/DVI/HDMI/DP Select Input Signal Source
Auto Config yes or no Auto adjust the picture to default
Off timer 0-24hrs Select DC off time
Image Ratio
wide or
4:3/1:1/17”(4:3)/19”(4:3)/19”W
(16:10)/21.5”(16:9)/22”W(16:1
0)/23”W(16:9)
Select imag e ratio for display.
DDC/CI yes or no Turn ON/OFF DDC-CI Support
Reset Yes or no Reset the menu to default
Information Show the information of the main image and
sub-image source
32
Exit
1. Press (Menu) to display menu.
2. Press < or > to select (Exit), and press to enter.
3. Press to exit.
Exit Exit the main OSD
LED Indicator
Status LED Color
Full Power Mode Green or Blue
Active-off Mode Orange or red
33
Driver
Monitor Driver
Windows 8
1. Start Windows® 8
2. Right click and clic k All apps at the bottom-right of the screen.
3. Click on the “Control panel” icon
4. Set the “View by” to “Large icons” or “Small icons”.
34
5. Click on the “Display” icon.
6. Click on the “Change display settings” button.
7. Click the “Advanced Settings” button.
35
8. Click the “Monitor” tab and then click the “Properties” button.
9. Click the “Driver” tab.
10. Open the “Update Driver Software-Generic PnP Monitor” window by clicking on “Update Driver... “ and
then click the "Browse my computer for driver software" button.
36
11. Select "Let me pick from a list of device drivers on my computer".
12. Click the “Have Disk” but to n. C lick on the “Browse” button and navigate to the following directory:
X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).
13. Select the "xxx.inf" file and click the “Open” button. Click the “OK” button.
14. Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk
drive.
15. Close all open windows and remove the CD.
16. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color
Matching Profiles.
37
Windows 7
1.Start Window s® 7
2.Click on the 'Start' button and then click on 'Control Panel'.
3. Click on the 'Display' icon.
4.Ckick on the “Change display settings” button.
38
5.Click the “Advanced Settings” button.
6.Click the “Monitor” tab and then click the “Properties” button.
7.Click the “Driver” tab.
39
8. Open the " Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... “and then
click the "Browse my computer for driver software" button.
9. Select "Let me pick from a list of device drivers on my computer".
10. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory:
X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).
40
11. Select the "xxx.inf" file and click the “Open” button. Click the “OK” button.
12. Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk
drive.
13. Close all open wi ndows and remove the CD.
14. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color
Matching Profiles.
41
Windows Vista
1. Click "Start " and "Control Panel". Then, double-click on "Appearance and Personalization".
2. Click "Pers ona liz ati on" and t hen "D isp lay Sett ing s".
3. Click "Advanced Settings...".
42
4. Click "Pro perties" in the "M onitor " tab. If the "Pr operti es" bu tton i s deactivate d, it means th e configur atio n for your
monitor is completed. The monitor can be used as is.
If the message "Windows needs..." is displayed, as shown in the figure below, c lick "Continue".
5. Click "Update Driver..." in the "Driver" tab.
6. Check the "B rowse my com puter for driver software" checkbox and c lic k "Let me pick from a list of dev ice driv er s
on my computer".
7. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive
F:\Driver (CD-ROM Drive).
8. Select your monitor model and click on the 'Next' button.
9. Click "Close" → "Close" → "OK" → "OK" on the following screens displayed in sequence.
43
Windows XP
1. Start Windows® XP
2. Click on the 'Start' button and then click on 'Control Panel'.
3. Select and click on the categor y ‘Appe aran ce and Themes’
4. Click on the 'Display' Item.
44
5. Select the 'Settings ' tab then click on the 'Advanced' button.
6. Select 'Monitor' tab
- If the 'Propert ies' butto n is inactiv e, it mean s your mon itor is properly confi gure d. Pleas e stop in stal lati on.
- If the 'Properties' button is active, click on 'Properties' button.
Please follow the steps below.
7. Click on the 'Driver' tab and then click on 'Update Driver...' button.
45
8. Select the 'Install from a list or specific location [advanced]' radio button and then click on the 'Next' button.
9. Select the 'Don't Search. I will choose the driver to install' radio button. Then click on the 'Next' button.
10. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive F:
(CD-ROM Drive).
11. Click on the 'Open' button, then click the 'OK' button.
12. Select your monitor model and click on the 'Next' button.
- If you can see the ' h as not passed Window s® Logo testing t o v erify i ts co mp at ib ility w it h Windows® XP' message,
please click on the 'Continue Anyway' button.
13. Click on the 'Finish' button then the 'Close' button.
14. Click on the 'OK' button and then the 'OK' button again to close the Display Properties dialog box.
46
Windows 2000
1. Start Windows® 2000
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.
3. Double click on the 'Display' Icon.
4. Select the 'Settings ' tab then click on 'Advanced...'.
5. Select 'Monitor'
- If the 'Properties' button is inac tive, it means your monitor is properly configured. Please stop installation.
- If the 'Properties' button is active. Click on 'Properties' button. Please follow the steps given below.
6. Click on 'Driver' and then click on 'Update Driver...' then click on the 'Next' button.
7. Select 'D isplay a li st of t he know n driv ers for th is device so that I can c hoose a specifi c driv er', then cl ick on 'N ex t'
and then click on 'Have disk...'.
8. Click on the 'Browse...' button then select the appropriate drive F: ( CD-ROM Drive).
9. Click on the 'Open' button, then click on the 'OK' button.
10. Select your monitor model and click on the 'Next' button.
11. Click on the 'Finish' button then the 'Close' button.
If you can see the 'Digital Signature Not Found' window, click on the 'Yes' button.
Windows ME
1. Start Windows® Me
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.
3. Double click on the 'Display' Icon.
4. Select the 'Settings ' tab then click on 'Advanced...'.
5. Select the 'Monitor' button, then click on 'Change...' button.
6. Select 'Specify the location of the driver(Advanc ed)' and click on the 'Next' button.
7. Select 'Display a lis t of all the drivers in a specific location, so you can choose the driver you want', then click on
'Next' and then click on 'Have Disk...'.
8. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' button.
9. Click on the 'OK' button, select your monitor model and click on the 'Next' button.
10. Click on 'Finish' button then the 'Close' button.
47
i-Menu
Welcome to “i-Menu” software by AOC. i-Menu mak es it easy to adjust your m onitor display s etting by using on
screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation
guide.
48
e-Saver
Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown
functions for y our mon itors, allows y our monito r t o ti mely s hu tdown when PC unit is at any s tatus (O n, O ff, Sleep or
Screen Saver); the actual shutdown time depends on your preferences (see example below).
Please click on "driver/e-Saver/setup.exe" to start installing the e-Saver software, follow the install wizard to
complete software installation.
Under each of the four PC status, you may choose from the pull-down menu the desired time (in minutes) for your
monitor to automatically shutdown. The example above illustrated:
1) The monitor will never shutdown when the PC is powered on.
2) The monitor will automatically shutdown 5 minutes after the PC is powered off.
3) The monitor will automatically shutdown 10 minutes after the PC is in sleep/stand-by mode.
4) The monitor will automatically shutdown 20 minutes after the screen saver appears.
You can clic k “RESET” to set the e-Saver to its default settings like below.
49
Screen+
Welcome to "Screen+" software by AOC, Screen+ software is a desktop screen splitting tool, it splits the desktop
into different panes, eac h pane displays a different window. You only need to drag the window to a corresponding
pane, when you want to access it. It supports multipl e monitor display to make your task easier. Please follow the
installation software to install it.
50
Troubleshoot
Problem & Question Possible Solutions
Power LE D Is Not ON
Make sure th e pow er butt on is ON and the Pow er Cor d is pro perly co nnected
to a grounded power outlet and to the monitor.
No images on the screen
Is the power cord connected properly?
Check the power cord connection and power supply.
Is the cable connected correctly?
(Connected using the D-sub cable)
Check the DB-15 cable connectio n.
(Connected us ing the DVI cab l e)
Check the DVI cable connection.
* DVI input is not available on every model.
If the power is on, reboot the computer to see the initial screen (the login
screen), which can be seen.
If the initial screen (the login screen) appears, boot the computer in the
applicable mo de (the safe mod e for Windows ME/XP/2000) and th en cha ng e
the frequency of the video card.
(Refer to the Setting the Optimal Resoluti on)
If the initial screen (the login screen) does not appear, contact the Service
Center or your dealer.
Can you see "Input Not Supported" on the screen?
You can see this message when the signal from the video card exceeds the
maximum resolution and frequency that the monitor can handle properly.
Adjust the maximum resol ution and frequency that the monitor can handle
properly.
Make sure the AOC Monitor Drivers are installed.
Picture Is Fuzzy & Has
Ghosting Shadowing Problem
Adjust the Contrast and Brightness Controls.
Press to auto adjust.
Make sure you are not using an extension cable or switch box. We
recommend plugging the m onitor directly to the video card output connector
on the back .
Picture Bounces, Flickers Or
Wave Pattern Appears In The
Picture
Move electrical devices that may cause electrical interference as far away
from the monitor as possible.
Use the maxim um refresh rate your monitor is capable of at the resolution
your are using.
Monitor Is Stuck In Active
Off-Mode"
The Computer Power Switch should be in the ON position.
The Computer Video Card should be snugly fitted in its slot.
Make sure the monitor's video cable is properly connected to the computer.
Inspect the monitor's video cable and make sure no pin is bent.
Make sure your computer is operational by hitting the CAPS LOCK key on
the keyboard while observing the CAPS LOCK LED. The LED should either
turn ON or OFF after hitting the CAPS LOCK key.
Missing one of the primary
colors (RE D, GREEN, or
BLUE)
Inspect the monitor's video cable and make sure that no pin is damaged.
Make sure the monitor's video cable is properly connected to the computer.
Screen image is not centered
or sized properly Adjust H-Position and V-Position or press hot-key (AUTO).
Picture has color defects
(white does not look white) Adjust RGB color or select desired c olor temperature.
Horizontal or vertical
disturbances on the screen
Use Windows 95/98/2000/ME/XP shut-down mode Adjust CLOCK and
FOCUS.
Press to auto-adjust.
51
Specification
General Specification
Panel
Model
name G2460FQ
Driving system
TFT Color LCD
Viewable Image Size
61.0 cm diagonal
Pixel pitch
0. 27675 mm(H) x 0. 27675 mm(V)
Video
R, G, B Analog lnterface & Digital Interface & HDMI lnterface
& DP Interface
Separate Sync .
H/V TTL
Display Color
16.7M Colors
Dot Clock
165 MHz (DVI/DP: 330MHz)
Resolution
Horizontal sc an range
30 kHz - 83 kHz (DVI/DP:30kHz~160kHz)
Horizontal sc an Siz e(Maximum)
531.36 mm
Vertical
scan range 50 Hz - 76 Hz (DVI/DP:50Hz~146Hz)
Vertical scan Size(Maximum)
298.89 mm
Optimal preset resolution
1920 x 1080 (60 Hz)
Plug & Play
VESA DDC2B/CI
Input Connector
VGA / Dual link DVI / HDMI / DP
Input Vid eo Signal
Analog: 0.7Vp-p(standard), 75 OHM, TMDS
Output Connector
earphone
Power Source
100-240V~, 50/6 0H z
Power Consumption
Active 33 W (typical)
Standby < 0.5 W
Off timer
0~24 hrs
Speakers
2W x 2
Physical
Characteristics
Connector Type
VGA \ DVI \ HDMI \ DP \ Line in \ Earphone out
Signal Cable Type
Detachable
Environmental
Temperature
Operating 0° to 40°
Non-Operating -25°to 55°
Humidity
Operating 10% to 85% (non-condensing)
Non-Operating 5% to 93% (non-condensing)
52
Preset Display Modes
STANDARD
RESOLUTION HORIZONTAL(kHZ) VERTICAL(kHZ)
VGA
640×480 @60Hz
31.469
59.940
640×480 @67Hz
35.000
66.667
640×480 @72Hz
37.861
72.809
640×480 @75Hz
37.500
75.000
640×480 @100Hz
50.313
99.826
640×480 @120Hz
60.938
119.72
Dos-mode
720×400 @70Hz
31.469
70.087
SVGA
800×600 @56Hz
35.156
56.250
800×600 @60Hz
37.879
60.317
800×600 @72Hz
48.077
72.188
800×600 @75Hz
46.875
75.000
800×600 @100Hz
62.76
99.778
800×600 @120Hz
76.302
119.972
832×624 @75Hz
49.725
74.551
XGA
1024×768 @60Hz
48.363
60.004
1024×768 @70Hz
56.476
70.069
1024×768 @75Hz
60.023
75.029
1024×768 @75Hz
60.241
74.927
1024×768 @100Hz
80.448
99.811
1024×768 @120Hz
97.551
119.989
***
(
仅
DVI/HDMI/DP)
1280×720 @60Hz 45.000 60.000
SXGA
1280×1024 @60Hz
63.981
60.02
1280×1024 @75Hz
79.976
75.025
WXGA+
(仅DVI/HDMI/DP) 1440×900 @60Hz 55.935 59.887
WSXGA
(仅DVI/HDMI/DP) 1680X1050 @60Hz 65.290 59.954
HD
1920×1080@60Hz
67.500
60.000
HD(仅DVI/DP)
1920×1080@100Hz
113.3
100
1920×1080@120Hz
137.2
120
1920×1080@144Hz
158.1
144
HDMI/DP timing
Format Resolution Vertical frequency
480p 640x480 60Hz
480p 720x480 60Hz
576p 720x576 50Hz,
720p 1280x720 50Hz,60Hz
1080i 1920x1080 50Hz,60Hz
1080p 1920x1080 50Hz,60Hz
53
Pin Assignments
Pin Number
15-Pin Side of the Signal Cable
1
Video-Red
2
Video-Green
3
Video-Blue
4
N.C.
5
Detect Cable
6
GND-R
7
GND-G
8
GND-B
9
+5V
10
Ground
11
N.C.
12
DDC-Serial data
13
H-sync
14
V-sync
15
DDC-Serial cloc k
Pin No.
Signal Name
Pin No.
Signal Name
Pin No.
Signal Name
1. TMDS Data 2- 9. TMDS Data 1- 17. TMDS Data 0-
2. TMDS Data 2+ 10. TMDS Data 1+ 18. TMDS Data 0+
3. TMDS Data 2/4 Shield 11. TMDS Data 1/3 Shield 19. TMDS Data 0/5 Shield
4. TMDS Data 4- 12. TMDS Data 3- 20. TMDS Data 5-
5. TMDS Data 4+ 13. TMDS Data 3+ 21. TMDS Data 5+
6. DDC Clock 14. +5V Power 22. TMDS Clock Shield
7. DDC Data 15. Ground (for +5V) 23. TMDS Clock +
8. N.C. 16. Hot Plug Detect 24. TMDS Cloc k -
54
Pin No.
Signal Name
Pin No.
Signal Name
Pin No.
Signal Name
1. TMDS Data 2+ 9. TMDS Data 0- 17. DDC/CEC Ground
2. TMDS Data 2 Shield 10. T MDS Clock + 18. +5V Power
3. TMDS Data 2- 11. TMDS Clock Shield 19. Hot Plug Detect
4. TMDS Data 1+ 12. TMDS Clock-
5. TMDS Data 1Shield 13. CEC
6. TMDS Data 1- 14. Reserved (N.C. on device)
7. TMDS Data 0+ 15. SCL
8. TMDS Data 0 Shield 16. SDA
20-Pin Color Display Signal Cable
Pin No. Signal Name Pin No. Signal Name
1 ML_Lane 3 (n) 11 GND
2 GND 12 ML_Lane 0 (p)
3 ML_Lane 3 (p) 13 CONFIG1
4 ML_Lane 2 (n) 14 CONFIG2
5 GND 15 AUX_CH(p)
6 ML_Lane 2 (p) 16 GND
7 ML_Lane 1 (n) 17 AUX_CH(n)
8 GND 18 Hot Plug Detect
9 ML_Lane 1 (p) 19 Return DP_PWR
10 ML_Lane 0 (n) 20 DP_PWR
55
Plug and Play
Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the
monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional
information about its display capabilities.
The DDC 2B is a bi-dire ctional data chann el based o n the I2C protocol. The hos t can reque st E DID informa tion over
the DDC2B channel.
56
Regulation
FCC Notice
FCC Class B Radio Frequency Interference Statemen t WARNING: (FOR FCC CERTIF IED MODELS)
NOT E: This equipment has be en t est ed an d foun d t o comp ly with the limits for a Class B dig ital dev i ce, p ursu ant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separ at ion between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the recei ver is connected.
Consult the dealer or an experienced radio/TV technician for help.
NOTICE :
The changes or m odifications not ex pr essly approved by the par ty respo ns ible f or co mpl ian ce co uld void the user's
authority to operate the equipment.
Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
The manufacturer is not responsible for any radio or TV interference caus ed by unauthorized modification to this
equipment. It is the responsibilities of the user to correct s uch interference. It is the responsibility of the user to
correct such interference.
57
WEEE Declaration
Disposal of Waste Equipment by Users in Private Househol d in the European Union.
This symbol on the produc t or on its packaging indicates that this product must not be disposed of with your other
household waste.Instead, it is your responsibility to dispose of your waste equipm ent by handing it over to a
designated c ollection point for the recycling of waste electrical and electronic equipment.The separate collection
and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure
that it is recycled in a manner that protects human health and the environment. For more information about where
you can drop off your was te equipment for recycling, please contact your local city office, your household waste
disposal service or the shop where you purchased the product .
This symbol on the produc t or on its packaging indicates that this product must not be disposed of with your other
household waste. Instead it is your responsibility to dispose of your waste equipment by handing it over to a
designated c ollection point for the recycling of waste electrical and elec tronic equipment. The separate collection
and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure
that it is recycled in a manner that protects human health and the environment.
For more information about where you can drop off your waste equipment for recycling i n India please visit the
below web li nk .
www.aocindia.com/ewaste.php.
58
EPA Energy Star
ENERGY STAR® is a U.S. registered mark. As an ENERGY STAR® Partner, AOC International (Europe) BV and
Envision Peripherals, Inc. have determined that this product meets the ENERGY STAR® guidelines for energy
efficiency.
59
EPEAT Declaration
EPEAT is a system to help purchas ers in the public and private sectors evaluate, compare and select desktop
computers, notebooks and monitors based on their environmental attributes. EPEAT also provides a clear and
consistent set of perfor man ce criteria for the design of products, and provides an opportunity for manufacturers to
secure market recognition for efforts to reduce the environmental impact of its products.
AOC believes in protecting the environment.
With a key concern for the conservation of natural resources, as well as landfill protection, AOC announces the
launch of AOC monitor’s packaging recycling program. This program is designed to help you discard of your
monitor carton and filler materials properly. If a local recycling center is not available, AOC will recycle the
packaging material for you, including foam filler and carton. AOC Display solution will only recycle AOC monitor
packaging. Please refer to the following website address:
Only for North and South American, excluding Brazil:
http://us.aoc.com/about/environmental_impact
For Germany:
http://www.aoc-europe.com/en/service/tco.php
For Brazil:
http://www.aoc.com.br/2007/php/index.php?req=pagina&pgn_id=134
60
TCO DOCUMENT
61
Service
Warranty Statement for Europe
LIMITED THREE-YEAR WARRANTY*
For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product to be free from
defects in m aterial and workmanship for a period of Three (3) years after the original date of consumer purchase.
During this period, AOC International (Europe) B.V. will, at its option, either repair the defective product with new or
rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. In the absent of the
proof of purc hase, the warranty will start 3 months after the date of manufacturing indicated on the product.
If the product appears to be defective, please contact your loc al dealer or refer to the service and support section
onwww.aoc-europe.comfor the warranty instruction s in your c ountry. The freight c ost fo r the warranty is pre-paid by
AOC for the delivery and return.Please ensure you provide a dated proof of purchase along with the product and
deliver to the AOC Certified or Authorized Service Center under the following condition:
•Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to
protects your monitor well enough during transport).
•Put the RMA number on the address label
•Put the RMA number on the shipping carton
AOC Internat ional (Eur ope) B. V. will pay the r eturn shippin g charge s w ithin one of the countr ies spec ified w ithin thi s
warranty statement. AOC International (Europe) B.V. is not res ponsible for any c osts associated with the
transportati on of product across international borders. This includes the international border within the European
Union. If the LCD Monitor is not available for collection when the currier attends, you will be charged a collection
fee.
* This limited warranty does not cover any losses or damages that occur as a result of:
•Damages during transport due to improper packaging
•Improper installation or maintenance other then in accordance with AOC’s user m anual
•Misuse
•Neglect
•Any cause other than ordinary commercial or industrial application
•Adjustment by non-authorized sour ce
•Repair, modification, or installation of options or parts by anyone other than an AOC Certified or
Authorized ServiceCenter
•Improper environments like humidity, water damage and dusts
•Damaged by violence, earthquake and terrorist attacks
•Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other
irregularities
This limited warranty does not cover any of the product firmware or hardware that you or any third party have
modified or altered; you bear the sole responsibility and liability for any such modifications or alteration.
62
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.
If your w arranty has ex pired, you sti ll have a cces s to all av ailable s ervice o ptions , but you w ill be re spons ible for the
cost of servi ce, including parts, labor, shipping (if any) and applicable taxes. AOC Certified or Authorized Service
Center will provide you with an es timate of service costs before receiving your authorization to perform service.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNE S S FOR A PARTICULAR PURPOSE) ARE LI MITED IN DURATION TO A
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER
PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. AOC
INTERNATIONAL (EUROPE) B.V. OBLI GATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND
EXCULSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) B.V. LIABI LITY, WHETHER BASED ON
CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHA LL NOT EXCEED THE PRICE
OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT
SHALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR
FACILITIES OR EQUIPMENT, OR OTHER INDIRECT, INCI DE NTAL, OR CONSEQUENTIAL DAMAGE. SOME
STATES DO NOT ALL OW THE EXCLUSION OR LIMITATION OF INCIDEN TAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO Y O U. ALTHOUGH THIS LIMITED WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS, WHI CH MAY VARY FROM
COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE
MEMBER COUNTRIES OF THE EUROPEAN UNION.
Information in this document is subject to change without notice.For more information, please visit:
http://www.aoc-europe.com
63
Service
Warranty Statement for Middle East and Africa (MEA)
And
The Commonwealth of Independent States (CIS)
LIMITED ONE t o THREE YEARS WARRANTY*
For AOC LCD Monitors sold within the Middle East and Africa (MEA) and the Commonwealth of Independent
States (CIS), AOC International (Europe) B.V. warrants this product to be free from defects in material and
workmanship for a period of One (1) to Three (3) years from the manufacture date depending on sale country.
During this period, AOC International (Europe) B.V. offers a Carry-In (return to Service Center)Warranty Support at
an AOC’s Authorized Service Center or Dealer andat its option, either repair the defective product with new or
rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. As a Standard
Policy,the warranty will be calculated from the manufacture date identified from the produc t ID serial number, but
the total warranty will be Fifteen (15) months to Thirty Nine (39) months from MFD (manufacture date) depending
on sale country. Warranty will be considered for exceptional cases that are out of warranty as per the product ID
serial number and for such exceptional cases; Original Invoice/Proof Of Purchase Receipt is mandatory.
If the product appears to be defective, please contact your AOC authorized dealer or refer to the service and
support section on AOC’s website for the warranty instructions in your country:
•Egypt: http://aocmonitorap.com/egypt_eng
•CIS Central Asia: http://aocmonitorap.com/ciscentral
•Middle East: http://aocmonitorap.com/middleeast
•South Afr ica: http://aocmonitorap.com/southafrica
•Saudi Arabi a: http://aocmonitorap.com/saudiarabia
Please ensure you provide a dated proof of purchase along with the product and deliver to the AOC Authorized
Service Center or Dealer under the following condition:
•Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to
protects your monitor well enough during transport).
•Put the RMA number on the address label
•Put the RMA number on the shipping carton
* This limited warranty does not cover any losses or damages that occur as a result of:
•Damages during transport due to improper packaging
•Improper installation or maintenanceother then in accordance with AOC’s user m anual
64
•Misuse
•Neglect
•Any cause other than ordinary commercial or industrial application
•Adjustment by non-au thoriz ed source
•Repair, modification, or installation of options or parts by anyone other than an AOC Certified or
Authorized Service Center
•Improper environments like humidity, water damage and dusts
•Damaged by violence, earthquakes and terrorist attacks
•Excessive or inadequat e h eati ng or air conditioning or electrical powers failur e s, surg es, or other
irregularities
This limited warranty does not cover any of the product firmware or hardware that you or any third party have
modified or altered; you bear the sole responsibility and liability for any such modifications or alteration.
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.
If your w arranty has ex pired, you sti ll have a cces s to all av ailable s ervice o ptions , but you w ill be re spons ible for the
cost of servi ce, including parts, labor, shipping (if any) and applicable taxes. AOC Certified, Authorized Service
Centeror dea lerwill provide you with an estimate of service costs before rec eiving your authorization to perform
service.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNE S S FOR A PARTICULAR PURPOSE) ARE LI MITED IN DURATION TO A
PERIOD OF ONE (1) to THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF
CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS
PERIOD. AOC INTE RNATIONAL (EUROPE) B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE
SOLELY AND EXCULSIVELY AS STATE D HERE. AOC INTERNATIONAL (EUROPE) B.V. LIABILITY, WHETHER
BASED ON CONTRACT, TORT, WARRANTY, STRI CT LIABIL ITY, OR OTHER THEORY, SHALL NOT EXCEED
THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO
EVENT SH ALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE
OR FACILI TIES OR EQUIPMENT, OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO Y O U. ALTHOUGH THIS LIMITED WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS, WHI CH MAY VARY FROM
COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE
MEMBER COUNTRIES OF THE EUROPEAN UNION.
Information in this document is subject to change without notice. For more information, please
visit:http://www.aocmonitorap.com
65
66
AOC International (Europe) B.V.
Prins Bernhardplein 200 / 6th floor, Amsterdam, The Netherlands
Tel: +31 (0)20 504 6962 • Fax: +31 (0)20 5046933
AOC Pixel Policy
ISO 9241-307 Class 1
July 25th, 2013
AOC strives to deliver the highest quality products. We use some of the industry's most advanced manufacturing processes
and practice stringent quality control. However, pixel or sub pixel defects on the TFT monitor panels used in flat panel
monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but
AOC guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty.
This Pixel Policy explains the different types of pixel defects and defines acceptable defect levels for each type. In order to
qualify for repair or replacement under warranty, the number of pixel defects on a TFT monitor panel must exceed these
acceptable levels.
Pixels and Sub Pixel Definition
A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. When all sub pixels
of pixel are lit, the three colored sub pixel together appear as a single white pixel. When all are dark, the three colored sub
pixels together appear as a single black pixel.
Types of Pixel Defects
•Bright Dot Defects: the monitor displays a dark pattern, sub pixels or pixels are always lit or “on”
•Black Dot Defects: the monitor displays a light pattern, sub pixels or pixels are always dark or “off”
ISO 9241-307
Pixel Defect Class
Defect Type 1
Bright Pixel
Defect Type 2
Black Pixel
Defect Type 3
Bright Sub pixel
Defect Type 4
Black Sub pixel
Class 1 1 1
2 + 1
1 + 3
0 + 5
AOC International (Europe) B.V.